DIRECTV Company
Industry: Satellite television company
DescriptionDirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America and the Caribbean/Americas. Headquarters: El Segundo, California, United States Founder: Eddy Hartenstein Founded: 1990, United States of America Predecessor: Hughes Electronics Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Digital Life, Audience, Vrio,
DIRECTV List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at DIRECTV. You can filter them based on skills, years of employment, job, education, department, and prior employment.
DIRECTV Salaries. You can even request information on how much does DIRECTV pay if you want to. Learn about salaries, pros and cons of working for DIRECTV directly from the past employees.
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7,077 DIRECTV employees in database. Find out everything there's to know about DIRECTV employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
DIRECTV Employees
Civil Agents May 2014 - Present
Bertolo July 2004 - February 2015
DIRECTV February 2013 - December 2013
Twill June 2010 - January 2013
Fox Sports June 1994 - October 2002
Skills
Art Direction, Creative Direction, Advertising, Television, Video Production, Web Design, Integrated Marketing, Digital Media, Concept Development, Brand Development, Interactive Advertising, Video, Commercials, Film Production, Creative Strategy, Adobe Creative Suite, New Media, Branding & Identity, Content Strategy, Digital Strategy, Copywriting
Education
California State University, Los Angeles 1989 — 1992
Marketing, Business Administration
Ohio University 1988 — 1989
Marketing
Chesapeake Energy May 2012 - Present
Paula Novotny, CPA PC May 2007 - May 2012
DIRECTV June 2005 - April 2006
Skills
Microsoft Office, Turbo Tax, Information Technology, Accounting, Management, QuickBooks, Analysis, Outlook, Accounts Receivable, Customer Service, Microsoft Excel
Education
Oklahoma Christian University 2012 — 2014
Master of Accountancy, Accounting
Oklahoma Christian University 2009 — 2012
Bachelor of Business Administration (BBA), Accounting
DIRECTV March 1993 - Present
Jefferson Pilot Data Services January 1983 - December 1993
Skills
Video, Television, Broadcast, Digital Media, VOD, Broadcast Television, Digital Video, Post Production, Video Production, HD Video, New Media, Entertainment, ENPS, Marketing Strategy, Video Editing, Social Media
Education
Ohio University 1975 — 1979
Bachelor's Degree, Mass Communication/Media Studies
Badin HS
Badin HS
BERKSHIRE HATHAWAY ANDERSON PROPERTIES October 2014 - Present
Prudential Alliance Realty February 1998 - October 2014
DIRECTV January 1997 - September 2001
US Army June 1986 - September 1995
Education
Oklahoma City Community College 2000 — 2002
Business Administration and Management, General
University of Alaska Fairbanks 1976 — 1978
Business Administration and Management, General
West Valley High School Fairbanks AK 1974 — 1977
Diploma
Oklahoma State University April 2015 - Present
DIRECTV May 2013 - August 2013
Hideaway Pizza April 2012 - August 2012
Skills
Computer Proficiency, Java, PHP, MySQL, Unix, Microsoft Office, Information Technology, Communication Skills, Visual Basic, VBA
Education
Oklahoma State University 2012 — 2016
Bachelor’s Degree, Computer Engineering, 3.2
Charles Paige High School 2009 — 2012
University of Oklahoma August 2011 - Present
Dish Network July 2014 - November 2014
Oklahoma Wesleyan University September 2006 - May 2011
Saint Francis Health System August 2005 - May 2007
DIRECTV August 2004 - August 2005
Dollar Thrifty Automotive Group January 1999 - January 2001
Skills
Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Organizational..., Team Building, Research, Social Media, Psychology, Higher Education
Education
University of Oklahoma 2011 — 2015
Master of Arts (MA), Organzational Dynamics
Oklahoma Wesleyan University 2006 — 2011
Bachelor of Science (BS), Psychology
hp-Hewlett-Packard August 2013 - Present
DIRECTV November 2012 - April 2013
Hewlett Packard February 2011 - February 2012
First American Financial Corp August 2009 - November 2010
Sun Microsystem-Oracle Corp. January 2007 - June 2009
Union Bank May 2005 - December 2007
Countrywide; BankOfAmerica March 2004 - August 2005
Skills
Quality Center, Scrum, SQL, Testing, Agile Methodologies, Web Services, SDLC, Quality Assurance, Databases, SOA, Software Quality...
Education
MS In Computer Science, Chicago (USA) 1997 — 1999
Master's Degree, MS in Computer Science
Osmania University
BE, Bachelor Of Engineering
Marketsource April 2015 - Present
SPARK Wireless (formerly Retail Expertise) February 2013 - April 2015
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer/H.H. Gregg January 2011 - September 2011
Blue Cross and Blue Shield of Alabama July 2008 - August 2009
Flextronics April 2006 - July 2008
DIRECTV November 2004 - April 2006
Skills
Outstanding Customer..., Experienced in retail..., Extensive Wireless..., Troubleshooting, Wireless, Sales Operations, Sales, Mobile Communications, Customer Satisfaction, Sales Management, Retail, Selling, Merchandising, Customer Retention, Call Centers, Customer Experience, Retail Sales, Quotas, Mobile Devices, Training, Employee Training, Cold Calling, Sales Process
Education
Oakwood College 1999 — 2000
Theology/Theological Studies
University of Arkansas at Little Rock 1994 — 1998
Political Science and Government
DIRECTV November 2013 - Present
DIRECTV June 2013 - November 2013
DIRECTV August 2005 - June 2013
Skills
Change Management, Organizational..., Onboarding, Cross-functional Team..., CIMS, Net Promoter Score, Customer Service, Employee Engagement, Team Leadership, Microsoft Office, Social Media, PowerPoint, Photoshop, Process Improvement, Project Management, Mac, Video Editing, Troubleshooting, Microsoft Excel, Microsoft Word, Production Managment, Video Production, Sales Management, Customer Retention, Customer Satisfaction
Education
Oakwood College 2000 — 2005
Bachelor of Arts (BA), Communication and Media Studies
DIRECTV 2014 - Present
Skills
Analytics, User Interface Design, User Experience, Mobile Devices, SEO, Entrepreneurship, Web Development, Product Development, Programming, Product Management, Mathematical Modeling, Java, Data Mining, Machine Learning, Mobile Applications, Pattern Recognition, Algorithm Design, Data Visualization, Data Analysis, Information Retrieval
Education
University of Southern California 2004 — 2007
Ph.D., Industrial and Systems Engineering
University of Southern California 2002 — 2004
M.S., Operations Research
Occidental College 1994 — 1998
B.A., Mathematics and Economics
UCL 1997 — 1997
Math, Economics
Oklahoma State University August 2012 - Present
DIRECTV July 2012 - October 2012
Tulsa Community College August 2010 - May 2012
Lake-Church September 2008 - February 2011
Skills
Research, Market Research, Analysis, Group Dynamics, Human Resources, Advocacy, Communication Skills, Intercultural..., Criminology, Criminal Profiling, Solid computer skills, Critical Thinking, Qualitative Research, Sociology, SPSS, Communication, Public Speaking
Education
Oklahoma State University 2012 — 2014
BA, Sociology
Tulsa Community College 2009 — 2012
Associate of Arts (AA), Sociology
DIRECTV June 2010 - Present
Ramey Estep Homes August 2003 - June 2010
Education
Ohio University 1999 — 2000
DIRECTV September 2012 - November 2013
Saviynt June 2009 - September 2012
Education
Northwestern University - Kellogg School of Management 2014 — 2016
Master of Business Administration (MBA), Marketing/Marketing Management, General
Syracuse University 2005 — 2009
BS, Biological Sciences, Minor Television Radio Film
Colorado Technical University March 2014 - Present
DIRECTV August 2013 - Present
The Stronghold Society July 2012 - Present
Rape Assistance and Awareness Program - RAAP June 2013 - August 2013
Melaleuca:The Wellness Company February 2012 - August 2013
Hampton Inn - Louisville\Boulder February 2013 - June 2013
Heupel Law June 2009 - December 2009
Howard Johnson June 2008 - November 2008
Walmart June 2004 - August 2007
Walmart September 2003 - February 2004
Skills
Multi Tasking, Bookkeeping, Customer Service, Data Entry, Microsoft Excel, Food, Front-end, Hospitality, Hotels, Home, Higher Education, Internet, Innovation, Inspection, Invoicing, Leadership, Microsoft Office, Microsoft Word, Social Networking, Office Management, Problem Solving, Strategic Planning, Quality Management, Event Planning, Management, Public Speaking, Volunteer Management
Education
Colorado Technical University 2014 — 2015
Master of Business Administration (MBA), Technology Management
University of Phoenix 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Human Services and Management, 2.9
Oglala Lakota College 2003 — 2007
Associate of Arts (A.A.), Human Services, 3.5
Career Learning Center of the Black Hills 2002 — 2003
General Equivalency Diploma, General
Red Ice Ventures & Consulting May 2012 - Present
Plastic Logic June 2010 - February 2013
Plastic Logic May 2008 - June 2010
DIRECTV January 2004 - May 2008
News Corporation February 2002 - January 2004
News Corporation 1999 - 2002
The Walt Disney Company October 1997 - January 1999
News Corporation October 1995 - September 1997
Federal Communications Commission October 1993 - October 1995
Skills
Product Development, Negotiation, Sales Management, P&L Management, Strategic Partnerships, Start-ups, Strategy Development, Venture Capital, Product Strategy, Strategy, Digital Marketing, Mergers & Acquisitions, Cross-functional Team..., Business Strategy, Product Launch, Mobile Devices, E-commerce, Management, Wireless, Business Planning, Marketing Strategy, Leadership, Business Development, New Business Development, Telecommunications, Sales, Strategic Planning, Team Building, Product Management
Education
Oakland University
BA, Journalism / Communications
University of Detroit Mercy School of Law
J.D., Business & Commercial Law
DIRECTV May 2015 - Present
DIRECTV July 2013 - May 2015
Eaton Corporation April 2011 - July 2013
Covidien April 2009 - April 2011
Sonoco Products Company February 2006 - February 2009
GlaxoSmithKline July 2002 - February 2006
Highmark March 2000 - July 2002
Skills
Talent Acquisition, Talent Management, Recruiting, Employee Benefits, Performance Management, HRIS, Employee Engagement, Succession Planning, Benefits Administration, Human Resources, Applicant Tracking..., College Recruiting, Compensation & Benefit, Customer Service, Employee Training, Employment Law, FMLA, HR Consulting, HR Policies, Internet Recruiting, Interviews, Job Descriptions, Labor Relations, Leadership, Management, New Hire Orientations, Onboarding, Organizational Design, Organizational..., PeopleSoft, Personnel Management, Policy, Sourcing, Strategy, Temporary Placement, Time Management, Training, Workforce Planning, Hiring, Strategic HR, Employee Relations, Coaching, Leadership Development, Change Management, Strategic Planning, Team Building
Education
University of Alabama at Birmingham 1998 — 2000
MBA, Business Administration and Management, General
Ohio University 1994 — 1998
Bachelor of Science (B.S.)
Megger April 2015 - Present
ENOSERV January 2013 - April 2015
iMirus February 2012 - January 2013
Steward Consulting, Inc. November 2009 - January 2012
DIRECTV December 2005 - November 2009
StatSoft October 2004 - December 2005
Shamrock Communications/KMYZ 104.5 2002 - 2004
Skills
Social Media, Social Media Marketing, Social Media Development, Internal Communications, Marketing Communications, B2B Marketing, Product Marketing, Email Marketing, Online Marketing, Event Planning, Event Management, SEO, HTML, Graphic Design, Microsoft Office, QuarkXPress, Photoshop, InDesign, Illustrator, Online Advertising, Corporate Branding, Company Branding, Social Media Measurement, Social Media Strategist, Event Marketing, SalesLogix, Digital Marketing, Advertising, Newsletters, Marketing, Marketing Strategy, Management
Education
Oklahoma State University 2001 — 2003
AAS, Graphic Design
Tulsa Tech 1999 — 2001
Certificate, Advertising Design I & II
Charles Page 1998 — 2001
Walmart May 2011 - Present
DIRECTV November 2004 - September 2009
Skills
InDesign, Layout, Layout Composition, Time Management, Adobe Indesign, Graphic Design, Drawing, Still Life, Customer Service, Memory, Close Attention to..., Patience, Microsoft Word, Sketching, Color Schemes, Idea Generation, Imagination, Graphics, Adobe Creative Suite
Education
Nossi College of Art 2010 — 2013
Bachelor's degree of Graphic Arts and Design, Graphic Design
Volunteer State Community College 2003 — 2007
Associate of Science (A.S.), Art/Art Studies, General
BT September 2013 - March 2014
Descuentos Mercantiles, S.A. September 2009 - December 2012
D'Anello Aviation, LLC August 2004 - October 2009
Coffee Bean & Tea Leaf International, LLC March 2006 - May 2006
DirecTV Inc. November 1999 - December 2005
DIRECTV 1999 - 2001
Center Trust Retail Properties 1997 - 1999
Skills
Financial Analysis, Forecasting, Process Automation, Management, Budgets, Accounting, Financial Modeling, New Business Development, Financial Reporting, Business Planning, Data Mining, Data Scraping, SQL, Javascript, CSS, PHP, AJAX, HTML 5, Entrepreneurship, Strategic Planning, Microsoft Excel, Microsoft Office, Business Strategy, Microsoft Word, Asset Managment, Business Process..., Data Analysis, Business Analysis, Negotiation, Analysis, Program Management, Process Improvement, Finance, Start-ups, Marketing, Market Research, Business Development, Marketing Strategy, Strategic Partnerships, Online Marketing, Risk Management, PowerPoint, Microsoft Access, VBA, Visual Basic, Crystal Reports, Direct Marketing, Private Pilot..., Building Automation, Asset Management
Education
University of Southern California - Marshall School of Business 1995 — 1997
BS, Finance
Orange Coast College 1993 — 1995
GE
DIRECTV February 2012 - Present
DIRECTV June 2013 - July 2014
DIRECTV March 2012 - June 2013
Comcast March 2007 - February 2012
United States Army Reserve February 2006 - February 2012
Pizza Hut December 2003 - January 2007
Crete Monee High School March 2002 - March 2003
Skills
Leadership, Call Centers, Training, Customer Service, Strategic Planning, Employee Relations, Customer Experience, Management, Process Improvement, Customer Retention, Team Building, Operations Management, Account Management, Hiring, Organizational..., Team Management, Performance Management, Employee Engagement, Coaching, Telecommunications, Team Leadership, Cross-functional Team..., Employee Training, Leadership Development, Operational Planning, Store Management, Retail, Project Management
Education
Ohio Christian University
Bachelor’s Degree, Leadership and Ministry
Southern Illinois University, Carbondale 2001 — 2002
Criminal Justice/Law Enforcement Administration
Homewood-Flossmoor High School 1999 — 2001
High School
Crete- Monee High School 1997 — 1999
Kaiser Permanente May 2014 - Present
Concur Technologies January 2013 - July 2014
Russell Investments September 2011 - January 2013
DIRECTV August 2007 - September 2011
Softpath System LLC 2005 - 2008
Lillian Vernon 2006 - 2006
Skills
Cognos, Data Warehousing, Business Intelligence, OLAP, Teradata, SQL Server 2000-2008, TM1, Cognos 10, Oracle, Microsoft SQL Server, ETL, Dimensional Modeling, Data Modeling, SSRS, SSIS, Informatica, Business Objects, Business Process, Management, Business Analysis, Business Intelligence..., Data Warehouse..., SDLC, Data Integration, Dashboard, Crystal Reports, Analysis Services, Databases, Requirements Gathering, Requirements Analysis, PL/SQL
Education
Ohio University 2004 — 2005
MBA
DIRECTV December 2013 - Present
Oklahoma State University August 2011 - December 2013
US Army May 2006 - August 2011
Skills
Microsoft Office, PowerPoint, Public Speaking, Research, Microsoft Excel, Critical Thinking, Microsoft Word, First Aid, Customer Service, Data Analysis, Leadership, Statistics, Teamwork, Time Management, Military, Healthcare
Education
Oklahoma State University 2011 — 2013
Hope Church of Oklahoma City September 2015 - Present
DIRECTV April 2014 - Present
Hope Church OKC November 2013 - Present
Es-Cessories September 2012 - April 2015
Woodlake Association February 2014 - July 2014
Midland Mortgage, A division of Midfirst Bank July 2012 - April 2014
Midland Mortgage a Divison of Midfirst Bank October 2011 - July 2012
Calvin Weeks & Associates, L.L.C. February 2012 - June 2012
Stuarts Home Furnishings November 2007 - November 2011
Skills
Computer Hardware, Troubleshooting, Windows 7, Databases, Software Installation, Windows, Linux, Networking, Security, Operating Systems, Hardware, DNS, VPN, Technical Support, Telecommunications, Network Security, Windows XP, XP, HTML, Access, Computer Repair, TCP/IP, Customer Service, Flood Insurance, Insurance, Microsoft Excel, Computer Maintenance, LAN-WAN, Microsoft Technologies, Windows Vista, Programming, Laptops, Wireless Networking, Ubuntu, Amateur Radio Operator, Satellite Communications, Satellite TV, Church Media, Live Video Streaming, Streaming Media, Joomla
Education
Oklahoma State University-Oklahoma City 2012 — 2013
Mechanical Engineering/Mechanical Technology/Technician
Oklahoma State University-Oklahoma City 2011 — 2012
Information Technology
SeaChange International January 2014 - Present
Edgeware AB March 2012 - June 2013
Loginsoft Consulting LLC May 2010 - March 2012
UpdateLogic, Inc. May 2006 - May 2010
Broadcom September 2005 - May 2006
Broadbus Technologies February 2005 - September 2005
Broadbus Technologies March 2003 - February 2005
Rachis Corporation January 2000 - December 2002
DIRECTV June 1997 - December 1999
Thomson Reuters October 1995 - May 1997
Skills
Integration, Unix, Linux, Testing, VOD, IPTV, Digital Video, Quality Assurance, Streaming Media, Troubleshooting, Servers, Test Planning, Architectures, Software Testing Life..., Project Management, Vendor Management, Technical Support, Satellite, RF
Education
Oberlin College 1983 — 1987
Bachelor of Arts, Geology
Dell Senior AnalystCSCAugust 2012 - Present
Jabil January 2008 - August 2012
Arapahoe County December 2006 - September 2008
Echostar Satellite LLC July 2004 - July 2006
DIRECTV July 1997 - May 2003
DIRECTV, Inc January 2001 - January 2003
DIRECTV, Inc January 1996 - January 2003
DIRECTV, Inc January 1997 - January 2001
DIRECTV, Inc January 1996 - January 1997
Skills
SAP, ERP, Business Analysis, Process Improvement, Vendor Management, Materials Management, Software Documentation, Supply Chain, Six Sigma, SAP ERP, Supply Chain Management, Purchasing, Integration, Business Process, Testing, SAP R/3, SAP MM, SD, SAP Implementation
Education
Orange Coast College
None
University of Phoenix
Walmart April 2012 - Present
DIRECTV 2007 - January 2012
DIRECTV 2011 - 2012
DIRECTV 2010 - 2011
Co 2009 - 2010
Skills
Visual C#, Visual Basic, Customer Service, Microsoft Office, Digital Art, HTML, Troubleshooting, Windows, Web Design, CSS, PHP, Programming, Technical Support, C#, Web Development, Microsoft Excel, Team Leadership
Education
Oklahoma State University 2000 — 2003
Computer Science, Freshman
Xoom Corporation June 2009 - Present
First Data Independent Sales - Greater Bay Area November 2006 - June 2009
DIRECTV March 2005 - November 2006
Experian November 2003 - March 2005
Experian February 1999 - November 2003
Experian December 1994 - February 1999
Education
The Nottingham Trent University 1995 — 1999
MBA, Business
DIRECTV July 2015 - Present
DIRECTV September 2002 - Present
DIRECTV September 2002 - June 2014
DIRECTV November 2006 - October 2012
DIRECTV May 2004 - November 2006
Victor Treatment Centers 2000 - 2002
Lodi Boys & Girls Club 1999 - 2001
Skills
Call Center, IEX, Workforce Management, Customer Retention, Customer Experience, Social Media, IVR, Customer Satisfaction, Telecommunications, Customer Service, Online Advertising, Metrics, Project Management, Call Centers, Coaching, Cross-functional Team..., Employee Training, Hiring, Human Resources, Leadership, Leadership Development, Performance Management, Recruiting, Strategic Planning, Talent Acquisition, Team Building, Team Management, Training, Training Delivery, Video
Education
Oklahoma Wesleyan University
Master of Business Administration (MBA), Human Resources and Marketing
University of the Pacific
Bachelor of Science (BS), Religion/Religious Studies
29prime April 2013 - Present
29 Prime 2013 - 2013
Nautical Boat School March 2009 - May 2012
DIRECTV December 2007 - February 2009
Broadcom August 2005 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
Orange Coast College 2003 — 2006
Associate's degree, Business Administration and Management, General
Laticrete International March 2014 - Present
FAST, inc September 2012 - November 2013
DIRECTV November 2011 - August 2012
Digitas March 2011 - November 2011
The Leukemia & Lymphoma Society September 2010 - October 2010
Tallan Inc May 2010 - August 2010
Pitney Bowes Global December 2009 - May 2010
ZIP-IT DESIGNS LLC 2005 - 2010
General Energy Services Inc July 2008 - September 2009
Reuters October 2007 - June 2008
Education
Brookfield High School 1991 — 1995
Henry Abbott Regional Vocational Technical School 1990 — 1995
High School Diploma, Certificate, Computer Aided Drafting
Norwalk Community College
Assoc, Graphic Design
DIRECTV October 2014 - Present
Princess Cruises April 2013 - October 2014
Econ One Research September 2010 - March 2013
Skills
SAS, Statistics, Data Analysis, Research, Economics, Econometric Modeling, Stata, Microsoft Excel, Economic Research, Quantitative Analytics, Social Media, Econometrics, Financial Modeling, Analysis
Education
University of Southern California - Marshall School of Business 2014 — 2017
Masters of Business Administration
Occidental College 2007 — 2010
BA, Economics
Viewpoint School 1993 — 2007
The National Father's Rights Movement October 2014 - Present
The West Virginia Parents' Rights Organization September 2014 - Present
Mary Kay Inc. February 2014 - Present
News America Marketing November 2012 - Present
Scentsy, Inc. May 2012 - Present
DIRECTV January 2010 - January 2011
Outback Steakhouse August 2005 - January 2010
Skills
Legal Research, Legal Writing, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Adobe, Public Speaking, Social Media, Customer Service, Research, English, Life Insurance, Health Insurance, Life & Health Insurance..., Merchandising, Advertising, Sales, Training, Management, Event Planning, Employee Training, Social Networking, Event Management, Marketing, Customer Satisfaction
Education
Ohio University Scripp's College of Communication 2014 — 2015
Master's degree, Organizational Communication
Ohio University 2012 — 2014
BA Technical & Applied Science, Communications
Mountwest Community and Technical College 2010 — 2012
Associates of Applied Science, Paralegal Studies, 4.0
Chesapeake High School 1999 — 2003
Summa Cum Laude; Diploma with Honors, College/University Preparatory and Advanced High School/Secondary Diploma Program
The Instabooth April 2015 - Present
DIRECTV September 2012 - Present
Sleepy Giant August 2012 - September 2012
Konami August 2011 - June 2012
Marketing Werks April 2010 - May 2011
Hinjinx Studios 2011 - 2011
Obsidian Entertainment April 2008 - February 2009
Fry's Electronics June 2006 - December 2007
Skills
PS3, Video Games, Quality Assurance, 3D, Computer Games, Game Design, Game Development, JIRA, Testing, Xbox 360
Education
Westwood College 2005 — 2008
Bachelor of Science, Game Software Developement
Orange Coast College 2003 — 2005
None, General Education
La Quinta High
Highschool diploma
DIRECTV November 2013 - Present
ALMA April 2012 - November 2013
National Radio Astronomy Observatory July 2011 - November 2013
Space Systems Loral January 2000 - July 2011
Santa Clara University March 2005 - June 2011
TRW Space & Electronics November 2001 - March 2003
The Aerospace Corporation January 1997 - January 2000
University of Redlands January 1993 - January 1999
USC Viterbi School of Engineering January 1998 - May 1998
University of California Irvine - Engineering Extension Program January 1998 - May 1998
Skills
Engineering Management, Antennas, Satellite, Space Systems, Microwave, Systems Engineering, Engineering, Communication Systems
Education
Oregon State University 1987 — 1990
PhD, Electrical Engineering
Oregon State University 1987 — 1990
MS, Mathematics
University of Southern California 1986 — 1987
MSEE, Electrical Engineering
Oregon State University 1977 — 1983
BS, Mathematics
Alpha Engineering, Inc. April 2011 - Present
The Boeing Company October 2001 - September 2010
DIRECTV June 1999 - October 2001
Hughes Electronics March 1989 - June 1999
General Motors May 1980 - March 1989
Education
Northwood University
Bachelors, Business Administration
Columbia Bank March 2013 - Present
DIRECTV June 2012 - March 2013
DIRECTV January 2011 - July 2012
DIRECTV February 2002 - December 2010
Skills
Customer Satisfaction, Call Center, PowerPoint, Financial Analysis, Microsoft Word, Project Planning, Customer Experience, Microsoft Excel, SAP, IBM Cognos TM1, Budget Forecasts, Budgets, Budget Monitoring, Auditing, Accounting, Accruals, Strategic Planning, Customer Service, Call Centers, Customer Retention, Analysis, Financial Reporting, Process Improvement, General Ledger, Data Analysis, TM1, Business Analysis, Financial Modeling, Sarbanes-Oxley Act, Leadership, Forecasting, Team Leadership, Team Building, Vendor Management, Management, Finance, Strategic Financial..., Operations Management, Financial Planning
Education
Boise State University 2011 — 2012
Master of Science (M.S.), Accounting, 3.954
Boise State University 2004 — 2010
Bachelor of Arts (B.A.), Accounting
Oregon State University 1996 — 1998
General Studies
DirecTv July 2010 - Present
Alorica March 2007 - August 2010
Skills
Customer Satisfaction, Call Centers, Customer Experience, Customer Service, Team Leadership, Management, Troubleshooting, Time Management, Leadership, Team Building, Account Management, Customer Retention, Negotiation, Analysis, Training, Team Management, Coaching, Mobile Devices, Outlook, Telephone Skills, Telecommunications, Process Improvement, Technical Support, New Business Development, Strategic Planning, Cross-functional Team..., Microsoft Excel, PowerPoint, Microsoft Word, Research, Project Management, Microsoft Office, Teamwork, Public Relations, Public Speaking, Leadership Development, Social Media
Education
Oral Roberts University 2015 — 2017
LMBA, Business Leadership
Oral Roberts University 2012 — 2015
Bachelor's degree, International Business
Dell November 2011 - January 2015
Dell Federal Service Desk February 2011 - October 2011
AT&T October 2010 - February 2011
US Army November 2008 - October 2009
DIRECTV February 2006 - November 2008
US Army March 2002 - November 2005
Skills
Security+, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, HTML, Budgets, Security Clearance, ITIL Certified, Windows 070-685, Enterprise Content..., MTA: Networking..., MTA: Windows Operating..., Comptia IT Fundamentals
Education
Oklahoma State University-Oklahoma City 2015 — 2016
Associate's degree, Information Technology, 3.5
SOLAR WHOLESALE GROUP January 2015 - Present
DIRECTV 1999 - Present
RGS Energy January 2013 - February 2015
Charter Communications 2010 - 2013
Verizon FiOS 2007 - 2013
Verizon Wireless 1992 - 2013
Skills
Sales Management, Direct Sales, Direct Marketing, Sales, Telecommunications, Cold Calling, B2B, Sales Process, Customer Retention, Account Management, Retail, Customer Service, Competitive Analysis, Call Centers, Leadership, New Business Development
Education
Oakland Community College
Telecommunications
Bizjet Int'l January 2015 - Present
Bizjet Int'l August 2011 - January 2015
Best Buy March 2010 - August 2011
Caterpillar Logistics Inc. January 2009 - March 2010
DIRECTV January 2007 - December 2008
Science Museum of Minnesota January 2002 - December 2006
Skills
Aircraft Maintenance, Aircraft, Aerospace, Aircraft Systems, Aviation, Airworthiness, Avionics, Maintenance & Repair, Overhaul, Aeronautics, Lean Manufacturing, Flight Safety, Airlines, Commercial Aviation, AS9100, Flights, Composites, Helicopters, Aircraft Design, Line Maintenance, PowerPlant, Engineering, Flight Test, 5S, Liaison, AutoCAD, SolidWorks, EPDM, Lean Management, Microsoft Office, Mechanical Engineering, Systems Engineering, Test Planning, System Testing, Aerospace Engineering, Visual Basic
Education
Oklahoma State University 2015 — 2018
Bachelor’s Degree, Mechanical Engineering
Tulsa Community College 2013 — 2015
Associate's Degree, Pre-Engineering
Tulsa Technology Center-Riverside Campus 2009 — 2011
Airframe & Powerplant Certificate, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Comcast March 2014 - Present
DIRECTV September 2013 - February 2014
DIRECTV November 2012 - September 2013
DIRECTV December 2011 - November 2012
DIRECTV April 2011 - December 2011
DIRECTV October 2008 - April 2011
DIRECTV February 2008 - October 2008
TeleTech Holdings Inc. April 2007 - February 2008
Sprint NEXTEL March 2006 - March 2007
NEXTEL Communications April 2005 - February 2006
Skills
Performance Management, Performance Improvement, Process Improvement, Customer Service, Change Management, Leadership Development, Call Center, Coaching, Cross-functional Team..., Program Management, Vendor Management, Operations Management, Culture Change, Integration, Customer Experience, Project Management, Analysis, Call Centers, Customer Satisfaction, Strategic Planning, Cultural Transformation, Transformational..., Organizational Change, Lead Change, Customer Experience..., Continuous Improvement, Consulting, Behavior Change, Continuous Improvement..., Management Consulting, Immersion Learning..., Immersion, Change Communication, Organizational Behavior, Consultation, Organizational Culture, Root Cause Analysis, Problem Solving, Process Development, Six Sigma, Net Promoter Score, Standardization, Results Focused, Mentoring, Workshop Facilitation, Training Facilitation, Team Facilitation, Empowerment, 360 Feedback, Visual Management
Education
Western Washington University 1997 — 1998
Art/Art Studies, General
Olympic College 1995 — 1996
General Education, Dual Credit simultaneous with High School studies
DIRECTV March 2015 - Present
DIRECTV December 2014 - March 2015
DIRECTV November 2013 - December 2014
DIRECTV March 2013 - November 2013
Citi October 2011 - March 2013
Citi February 2011 - October 2011
Citi August 2010 - February 2011
KiOR May 2009 - August 2009
Marathon Petroleum Company May 2008 - August 2008
Skills
Human Resources, Call Centers, Customer Service, Budgets, Employee Benefits, Microsoft Excel, Training, Microsoft Office, Employee Relations, Dispute Resolution, Leadership, Data Entry, Financial Reporting, Sales, Payroll, Invoicing, Coaching, Accounting, Team Building, Leadership Development, Performance Management, Management, Process Improvement, Accounts Payable, Team Management, Accounts Receivable, Analysis, Change Management, Visual Management, Leading Organizational..., Leading Change
Education
Ohio Valley University 2006 — 2010
Bachelor's degree, Human Resources Management, 3.75
Ohio Valley University 2006 — 2010
Bachelor's degree, Management, 3.75 GPA
Hewlett-Packard Enterprise December 2012 - Present
DIRECTV May 2009 - December 2012
BNKR 2000 - 2001
Skills
Enterprise Software, CMS, z/OS, TPF, IBM Mainframe, System Testing, IT Management, Technical Support, Management, VB.NET, Programming, Testing, System Administration, HTML, Networking, Client Relations, Customer Service, Unix, Microsoft Office
Education
Oklahoma State University
Bachelor of Science in Business Administration (B.S.B.A.), Management Information Science, 3.7
Tulsa Community College
Associate of Applied Science (A.A.S), Computer Science; IT/Programming; Internet Programming, 3.7
Tulsa Community College
Associate of Science (A.S.), International Business, 3.7
Tulsa Community College
Associate of Arts (A.A.), German Language and Literature, 3.7
AGC Aerospace & Defense October 2011 - Present
HR Consulting June 2011 - November 2011
American Precious Metals Exchange, Inc. (APMEX) June 2010 - September 2011
Clements Exploration, Inc. January 2007 - May 2010
American Investment Management Company (AIMCO) March 2005 - December 2006
Verio February 2001 - February 2005
DIRECTV February 2000 - February 2001
Fritz Companies June 1997 - January 2000
UPS January 1992 - May 1997
Skills
Employee Relations, Benefits Administration, Onboarding, Talent Acquisition, Deferred Compensation, Organizational..., Human Resources, HRIS, Recruiting, Performance Management, Applicant Tracking..., Talent Management, Succession Planning, Employee Engagement, HR Policies, Workforce Planning, Employment Law, Employee Benefits, New Hire Orientations, Labor Relations
Education
Oklahoma City University 2007 — 2010
BS, Pre-Law, Political Science
LFP Broadcasting LLC August 2015 - Present
Coachesaid.com January 2013 - Present
DIRECTV September 2014 - July 2015
Rmsicorp February 2008 - January 2012
Comcast January 2007 - January 2008
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, English, Microsoft Excel, Windows, Editing, Team Building, Social Media, Teamwork, Management, Sales, Team Leadership, Coaching, Leadership, Data Entry, Troubleshooting, Research, Call Centers, Training, Social Networking, Customer Satisfaction, Sports, Facebook, Blogging, Customer Experience
Education
Ohio Center for Broadcasting-Colorado 2012 — 2013
AlliedBarton Security Services June 2014 - Present
AlliedBarton Security Services March 2008 - June 2014
Construction Management February 2005 - March 2008
BMW of North America, LLC June 2002 - February 2004
DIRECTV January 2000 - June 2002
Skills
Training, Management, Human Resources, Time Management, Customer Satisfaction, Accounts Receivable, Budgets, Physical Security, Security Operations, Project Management, Security Training, Procurement, Customer Service, Corporate Security, Security Management, Employee Relations, Troubleshooting, Emergency Management, Crisis Management, Operations Management, Finance, Security, Team Building
Education
Ohio University 1996 — 1999
BS, Political Science
Hotbed, LLC June 2015 - Present
DIRECTV March 2014 - June 2015
Dish Nation February 2014 - March 2014
Young Hollywood June 2012 - March 2014
Young Hollywood August 2013 - February 2014
Young Hollywood January 2011 - May 2012
Young Hollywood October 2010 - December 2010
AXS TV September 2009 - December 2010
AKJOHNSTON Group, LLC. August 2009 - September 2010
Dream Careers Inc. June 2009 - August 2009
Skills
Final Cut Studio, Adobe Creative Suite, Final Cut Pro, Television, Post Production, Digital Marketing, Short Films, Post-production..., Multi-camera Directing, Production Managment, Digital Media, Digital Asset Management, Producing, Common Sense, People Skills, Video Production, Film Production, Video Editing, Social Media Marketing
Education
Ohio University 2005 — 2009
Bachelor of Science in Communications, Video Production, Film, Marketing
Ohio University 2005 — 2009
Bachelor in Communication Studies, Cinematography and Film/Video Production
DIRECTV August 2015 - Present
Cisco April 2015 - July 2015
M&M Travel the World December 2013 - April 2015
Cisco July 2013 - July 2014
Cisco Systems October 2011 - July 2013
Cisco Systems July 2011 - November 2011
San Jose Earthquakes Soccer March 2011 - October 2011
San Jose SaberCats September 2010 - July 2011
Ohio University March 2006 - June 2010
HER Realtors April 2003 - June 2005
Skills
Data Analysis, Project Management, Databases, Business Anaylsis, SQL, Training, CRM, Microsoft Excel, Microsoft Word, Data Warehousing, Research, Salesforce.com, Customer Service..., Event Management, WebEx, Outlook, Customer Satisfaction, Leadership, Marketing, Concierge Services, Event Planning, Social Networking, Management, Manage Client..., Sales, Real Estate, Team Leadership, Account Management, Social Media, Time Management, Lead Generation, PowerPoint, Sports, Business Development, Marketing Communications, Sponsorship, Social Media Marketing, Team Building, Customer Service, Cold Calling, Sports Marketing, Public Speaking, Program Management, Sports Management, Networking, Microsoft Office, Business Travel, Product Management, Cross-functional Team...
Education
Ohio University 2006 — 2010
Bachelor of Science (BS), Sport Management
Ohio University 2006 — 2010
Business Management, Business Administration
DIRECTV March 2015 - Present
Pfizer April 2014 - March 2015
Magnet Media September 2012 - January 2014
Queens Guitar School September 2012 - December 2012
Infinity Technologies, LLC May 2012 - September 2012
CultureofFuture.com May 2012 - September 2012
Skills
Digital Marketing, Digital Strategy, Web Analytics, Market Research, Social Media, Google Adwords, Marketing Strategy, Analytics, E-commerce, Creative Strategy, Microsoft Excel, Social Networking, Digital Media, Advertising, Content Strategy, Facebook, Mobile Marketing, Trend Spotting, Strategy, Media Planning, Google Analytics, Audience Development, Public Speaking, Online Marketing, Content Development, User Acceptance Testing, User Experience, Web Experience, Consumer Insight, Twitter, Omniture, Copy Editing, Digital Video
Education
NYU School of Professional Studies 2012 — 2013
Digital Media Marketing, Digital Marketing
Temple University - Fox School of Business and Management 2009 — 2012
BBA, International Business / Marketing & International Business
Quinnipiac University - School of Business 2007 — 2009
Morristown-Beard School
Apartment Life May 2015 - Present
Ferguson Enterprises December 2014 - Present
DIRECTV August 2013 - December 2014
Living Beauty Photography January 2009 - August 2013
Skills
Customer Service, Team Building, Public Speaking, Leadership, Fundraising, Nonprofits, Management, Coaching, Sales, Teaching, Microsoft Office, Volunteer Management, Community Outreach, Marketing, Inventory Management, Editing, Event Planning, Training, Social Media
Education
Ohio University 2010 — 2012
Associate of Arts (A.A.), Fine and Studio Arts
DIRECTV August 2011 - May 2014
Marketing Solutions by Vectra July 2012 - May 2013
American Income Life Insurance Company January 2011 - July 2011
United States Postal Service June 2009 - January 2010
US Army 2009 - 2010
US Army July 2003 - May 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Management, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement, Windows
Education
Western Governors University 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Ohio University-Zanesville Campus 2007 — 2010
Bachelor’s Degree, American History (United States), 3.0
DIRECTV April 2015 - Present
Lake Erie Video Productions March 2014 - Present
104.7 WKKY September 2014 - March 2015
High School Cube September 2014 - December 2014
B.L.A.B.Bermouth Radio March 2014 - July 2014
Media-One Group August 2013 - July 2014
Skills
Adobe Audition, Camera Operating, Voice Acting, Radio Host, Final Cut Pro, Critical Thinking, NexGen, Camera, Voice Tracking, Studio Operations, Recording, Radio Advertising, News Writing, Radio Promotions, Media Production, Audio Post Production, Audio Editing, Social Media, Sports, Music, Facebook, Camera Operation
Education
Ohio Center for Broadcasting-Valley View 2013 — 2014
University of California August 2015 - Present
Centurylink Arena February 2015 - Present
Franz Family Bakery October 2014 - Present
DIRECTV June 2013 - April 2014
Kellogg Company February 2013 - June 2013
Home Shore Connect September 2012 - November 2012
Fresno State July 2011 - June 2012
Michaels Stores, Inc. October 2010 - June 2011
Oregon State University September 2007 - June 2010
E.Z. Orchards June 2007 - September 2007
Skills
Retail, Sales Operations, Microsoft Office, Sales, Customer Service, Teamwork
Education
Oregon State University 2005 — 2010
Bachelor of Science (B.S.), Communication, General
Southern Grading Inc. December 2014 - Present
Xerox February 2014 - Present
DIRECTV January 2013 - January 2014
FASTSIGNS May 1994 - September 2003
Skills
Online Marketing, Email Marketing, Social Media Marketing, Marketing, Advertising, Marketing Communications, Customer Service, Brand Development, Marketing Strategy, Social Media, Online Advertising, Graphic Design, SEO, Web Design, New Business Development, Digital Marketing, Public Relations, Strategic Planning, Event Management, Photoshop, Creative Direction, Human Resources, Healthcare, Health Insurance, Healthcare Plan Design, Employee Benefits, Research, Recruiting, Project Management
Education
Old Dominion University 2008 — 2012
Bachelor of Science (BS), Communications
Tidewater Community College
Graphic Design
ICW Group March 2014 - Present
Sony Electronics August 2012 - March 2014
DIRECTV March 2011 - July 2012
tw telecom, inc. February 2008 - March 2011
Adam Aircraft January 2007 - February 2008
Ajilon August 2004 - December 2006
Skills
Networking, Corporate Communications, Succession Planning, Third Party Vendor..., Downsizing, Talent Acquisition, Internal & External..., Internet design and..., Corporate Branding, Employee Relations, Business Process..., Building Relationships, Social Media, HR Transformation, Leadership, Sourcing, Executive Search, Negotiation, Hiring, Vendor Management, Recruiting, Business Planning, Sales, Temporary Placement, Account Management, Process Improvement, Change Management, Human Resources, Marketing, Interviews, Employer Branding, Taleo, Organizational..., Organizational..., Employee Engagement, Program Management, Telecommunications, Benefits Negotiation, Applicant Tracking..., Workforce Planning, Budgets, Talent Management, Training, Project Management, Job Descriptions, Project Planning, Start-ups, Business Strategy, Internet Recruiting, Deferred Compensation
Education
San Diego State University-California State University 2015 — 2015
Extended Studies, HR Management
Oklahoma State University
BS, Business Management
CH2M HILL February 2012 - May 2015
CH2M HILL February 2012 - May 2015
DIRECTV February 2011 - February 2012
TeleTech December 2005 - August 2009
Skills
Active Directory, SharePoint, GIS, Group Policy, Microsoft Exchange, Microsoft Office, Microsoft CRM, Citrix, Blackberry Enterprise..., Smartphones, Technical Support, Troubleshooting, Windows 7, Help Desk Support, Software Documentation, Windows XP, Management, VPN, Windows, Windows Server, Networking, Software Installation, Hardware, System Deployment, Security, Team Leadership, System Administration, Customer Service, Project Management, Data Center, VoIP, Training, Enterprise Software, Network Administration
Education
Arcadia High School 1989 — 1991
High School, General Studies, High School Diploma
DIRECTV July 2015 - Present
Nestlé USA December 2009 - Present
Lincoln Electric June 2008 - November 2008
Centers for Dialysis Care March 2006 - October 2007
The Renaissance Cleveland hotel March 2003 - March 2006
Dave's Supermarkets June 2001 - December 2003
Skills
Marketing, Customer Service, Marketing Strategy, Retail, Social Media, Teamwork, Microsoft Excel, Social Networking
Education
Ohio Technical College 2015 — 2016
Automotive technology with BMW Fast Track
Shaw High School 1997 — 2001
DIRECTV June 2015 - Present
BizReach October 2013 - April 2015
360i March 2011 - September 2013
Silver Creative Group June 2010 - March 2011
Designworks Advertising May 2009 - August 2009
Skills
Art Direction, Copywriting, Ideation, Visual Communication, Typography, Graphic Design, Branding, Adobe Creative Suite, User Interface Design, User Experience, Illustrator, InDesign, Web Design, Photoshop, Mobile Design, Concept Development, Photography, Logo Design, Corporate Identity, Corporate Branding, Branding & Identity, Information Design, Image Editing, Creative Direction, Advertising, Marketing, Graphics, Interaction Design, Brand Development, User Experience Design, Digital Strategy, Integrated Marketing, Creative Strategy, Layout, Concept Design
Education
Syracuse University 2007 — 2010
BFA, Communications Design
Onondaga Community College 2004 — 2006
AAS, Graphic Design
Halliburton September 2014 - Present
DIRECTV January 2014 - September 2014
tw telecom, inc. 2010 - January 2014
StarTek March 2008 - January 2010
Comcast September 2001 - March 2008
AT&T Broadband October 1999 - September 2001
Williams Energy September 1998 - October 1999
Telecommunications, Incorporated February 1993 - August 1998
Skills
Performance Management, Employee Engagement, Leadership Development, Vendor Management, Talent Acquisition, Talent Management, Succession Planning, Coaching, Call Center, Training, Training Delivery, Employee Relations, Instructor-led Training, Call Centers, Program Management, Leadership, Process Improvement, Employee Training, Budgets, Workshop Facilitation, Onboarding, Management, Instructional Design, HRIS, Software Documentation, Change Management, Team Building, Strategy, Consulting, Strategic Planning, Organizational..., Human Resources, Business Analysis, Workforce Planning, Sales, Recruiting, Learning Management..., Organizational..., Interviews
Education
Oklahoma State University 1983 — 1988
Bachelor's of Science, Radio Television and Film
Oklahoma State University
Kaiser Permanente IT February 2013 - Present
Sempra Energy January 2012 - August 2012
Southern California Edison February 2011 - January 2012
DIRECTV January 2010 - October 2010
TracFone Wireless August 2004 - June 2009
Sabre Holdings November 1998 - June 2004
Skills
Project Management, SDLC, PMP, Resource Management, Business Intelligence, Cross-functional Team..., PMO, ITIL, Software Development, Outsourcing, MS Project, Testing, Business Analysis, Visio, Scrum, Project Planning, CRM, Software Documentation, Agile Methodologies, Vendor Management, Certified Scrum Master..., VoIP Implementation, WLAN Implementation, WAN/LAN Upgrade, VoIP, Microsoft Project
Education
Oklahoma State University 1996 — 1999
Master of Science, Industrial Engineering and Management
Oklahoma State University 1991 — 1995
Bachelor of Science, Industrial Engineering and Management
DIRECTV September 2014 - Present
DIRECTV September 2013 - Present
Dish Network August 2010 - September 2013
Dish Network August 2010 - July 2012
Dish Network August 2010 - November 2011
Intecon, LLC February 2009 - July 2010
CareerBuilder April 2007 - December 2008
Etcetera (Casuals Etcetera, Inc) September 2005 - May 2007
PCI Cables July 2000 - November 2001
TekSystems 1998 - 2000
Skills
Recruiting, Internet Recruiting, Recruitment Training, Recruitment Advertising, Contract Recruitment, Talent Acquisition, Talent Scouting, Vendor Management, Employee Engagement, Interviewing Skills, Behavioral Interviewing, Competency Based..., Sourcing, Strategic Sourcing, Social Networking, Identifying Client Needs, Staffing Services, Corporate Recruiting, Staff Development, HRIS, Applicant Tracking..., Employee Relations, Interviews, Training, Human Resources, Benefits Negotiation, Hiring, Screening, Leadership, CRM, Employee Benefits, Management, Cold Calling, Deferred Compensation, Coaching, Strategy, Business Development, Team Management, Technical Recruiting, Customer Retention, Call Centers, Job Descriptions, College Recruiting, Taleo
Education
Oklahoma State University
Good Samaritan Health Services July 2010 - Present
Capital Assets, Inc July 2009 - July 2010
Career Development Partners 2009 - 2009
DIRECTV 2004 - 2008
Stellar Staffing May 2002 - July 2004
Skills
HRIS, Employee Relations, Payroll, Onboarding, Performance Management, Talent Management, Benefits Administration, Recruiting, Talent Acquisition, Workforce Planning, Employee Engagement, Human Resources, Applicant Tracking...
Education
Oral Roberts University 1999 — 2003
Bach, Communications, Human Resources
The Sheraton Bloomington Hotel July 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2014 - July 2015
The Tile Shop August 2013 - November 2013
Medica May 2012 - August 2013
Marriott International September 2011 - August 2013
Asplundh (NZ) April 2011 - September 2011
The Ritz-Carlton Hotel Company LLC July 2008 - September 2011
DIRECTV November 2007 - October 2010
Shamrock Supply June 2006 - February 2007
The Walt Disney Company July 1999 - February 2000
Skills
Customer Relations, Customer Engagement, Social Networking, Social Media Marketing, Hotels, Event Management, Public Relations, Budgets, Microsoft Excel, Resorts, Research, PowerPoint, Trade Shows, Teamwork, Team Building, Outlook, Management, Team Leadership, Process Scheduler, Customer Satisfaction, Account Management, Advertising, Time Management, Strategic Planning, Leadership, Marketing Communications, Marketing Strategy
Education
Oregon State University 2006 — 2007
AS, Biology
Taft College 2000 — 2002
NA, General ED
Sitel March 2014 - Present
Sitel August 2012 - March 2014
Sitel August 2011 - September 2012
Sitel May 2010 - August 2011
Sitel May 2009 - September 2010
Sitel (formerly ClientLogic) October 2004 - May 2009
Gateway Computers November 2002 - October 2004
DIRECTV August 2000 - October 2002
Skills
Customer Experience, Leadership, Workforce Management, BPO, Call Center Development, Call Center, Outsourcing, Contact Centers, Inbound Marketing, Service Delivery, Offshoring, Vendor Management, P&L Responsibility, Outsourcing Management, Operational Excellence, Customer Satisfaction, Contact Center..., Call Centers, Customer Retention, Account Management, Process Improvement, Management, CRM, Telecommunications, Strategy, P&L Management
Education
San Diego State University-California State University 2012 — 2014
Master of Business Administration (M.B.A.), International Business
Oral Roberts University 1990 — 1994
BA, Psychology & Communications
DIRECTV 2007 - Present
DIRECTV 2005 - 2007
Viejas Casino July 2003 - June 2005
Sykes Enterprises, Inc 2001 - 2003
Newmont Mining Co 1990 - 2001
Skills
Information Technology, Business Analysis, Software System Analysis, Process Improvement, Change Management, Functional..., Project Planning, Project Management, SDLC, CISA, Team-oriented, Team Leadership, Self-motivated..., Works well individually, IT Project Leadership, ERP Implementations, ERP Software, Enterprise Software, Databases, Software Project..., Management, Integration, Vendor Management, Requirements Analysis
Education
Norwich University 2008 — 2010
MBA
University of Arizona 1981 — 1982
Masters
University of Nevada-Reno
Bachelor
Samsung Research America May 2014 - Present
DIRECTV April 2009 - April 2014
Sony Electronics February 2008 - April 2009
Tektronix September 2004 - January 2008
SWS Design Group February 2003 - August 2004
Skills
Embedded Systems, Embedded Software, C++, Set Top Box, Software Design, Device Drivers, C, Digital TV, System Architecture, MPEG2, Software Engineering, Debugging, MPEG, Embedded Linux, Streaming Media, TCP/IP, H.264, Software Development, Linux, ATSC, Java, IPTV, Architecture, Digital Video, ClearCase, UPnP, DLNA, Live Video Streaming, Architectures, VxWorks, Middleware, UDP, DTCP-IP, IGMP, ICMP, V8, Tizen, C++11, HDMI, Socket Programming, Boost C++
Education
Oregon Health and Science University 2005 — 2007
MS, Management Science in Technology
University of Southern California 2003 — 2004
MSEE, Digital Signal Processing
Purdue University 1999 — 2002
BSEE, Digital Signal Processing
San Marino High School 1997 — 1999
Auckland Grammar School 1995 — 1999
DIRECTV January 2009 - Present
IndyMac Bank January 2006 - September 2008
PDSI 2004 - January 2006
GNP Computers Inc. May 1997 - 2004
Occidental College September 1994 - May 1997
Skills
Linux, Solaris, Systems Engineering, Unix Shell Scripting, Vendor Management, Project Management, Visio, SDLC, Business Analysis, Program Management, Process Improvement, Business Intelligence, Cross-functional Team..., Testing, SharePoint, CRM, Product Management, SQL, Integration, Data Analysis, SaaS, Siebel, Software Documentation, Management, Training, Leadership, Analytics, Databases
Education
Occidental College 1993 — 1997
BA, Biochemistry
Yahoo January 2015 - Present
BrightRoll October 2013 - Present
MaxPoint July 2012 - September 2013
DIRECTV October 2009 - July 2012
Discovery Communications June 2008 - October 2009
ESPN October 2006 - June 2008
Skills
Sports Marketing, Digital Media, Television, New Media, Sponsorship, Advertising, Social Media Marketing, Social Media, Creative Direction, Media Planning, Digital Marketing, Marketing, Digital Strategy, Sales, Online Advertising, Integrated Marketing, Mobile Marketing, Advertising Sales, Leadership
Education
Oregon State University 2002 — 2006
Communications, Marketing and Communications
180 Connect Inc. June 2002 - Present
DIRECTV June 2002 - Present
DIRECTV Home Services 2001 - Present
Education
Nova Southeastern University 2003 — 2008
MMIS, Information Security
University of South Florida 1982 — 1987
WPPI Energy July 2013 - Present
WPPI Energy January 2012 - July 2013
F. W. Murphy January 2011 - December 2011
DIRECTV July 2004 - December 2010
DIRECTV February 2002 - July 2004
Education
Oklahoma State University 2008 — 2010
BAS, Computer Science
Tulsa Community College 2005 — 2009
AS, Mathematics
Tulsa Community College 2005 — 2008
AAS, Computer Science
Spartan College of Aeronautics 1999 — 2003
AAS, Aeronautics
DIRECTV December 2010 - Present
Yahoo Inc July 2004 - December 2010
BMC 2003 - 2004
Skills
Perl, SQL, Unix, Oracle, Solaris, Business Process, BMC Remedy, Agile Methodologies, Data Warehousing, Testing, Web Services, Databases, Shell Scripting, Performance Tuning, Linux, Hadoop, Java, PL/SQL, SDLC
Education
Osmania University 1995 — 1999
Bachelor of Science (B.S.), Electronics and Communications Engineering
cchs
Logistics Plumbing and Heating June 2012 - Present
DIRECTV June 2009 - Present
The Mitchell Brown Company July 2006 - June 2009
Adelphia Communications 2004 - 2006
A T & T Broadband, Inc. 2000 - 2003
Comcast 1993 - 2003
TCI, Inc. 1993 - 2001
AT&T Broadband/TCI 1993 - 1998
Skills
Leadership, Coaching, Performance Management
Education
Oklahoma State University 1965 — 1969
Midwest City High School
DIRECTV June 2015 - Present
Reality Check Systems March 2010 - May 2015
4J School District September 2009 - February 2010
The Standard June 2007 - September 2007
Skills
Networking, Active Directory, Windows, HTML, Computer Hardware, Microsoft Office, Virtualization, Content Management, FTP, Switches, Troubleshooting, Social Media, Data Recovery, Ubuntu, Fiber Optic Technology, Switchers, Windows & Mac operating..., AutoCAD, C#, HD Video, Video, Software Documentation, Web Services, Technical Support, Final Cut Pro, Broadcast, Testing, Mac, PHP, Network Administration, Software Development, Servers, XML, Leadership, Project Management, Microsoft Excel
Education
Oregon State University 2003 — 2007
Bachelor of Science, Business Administration, Management Information Systems
DIRECTV May 2014 - Present
ServiceMaster August 2010 - May 2014
ServiceMaster August 2010 - January 2013
ServiceMaster February 2008 - August 2010
ServiceMaster October 2006 - February 2008
Apex Fitness January 2003 - October 2006
Apex Fitness Group January 2001 - January 2003
California Fitness January 1998 - January 2001
Skills
Digital Strategy, Interactive Strategy, Interactive Marketing, SEM, Web Analytics, Digital Marketing, Social Media Marketing, PPC, Online Advertising, Mobile Marketing, Email Marketing, Analytics, SEO, Google Adwords, Marketing Strategy, Lead Generation, B2B Marketing, Conversion Optimization, Web Marketing, Digital Media, Affiliate Marketing, E-commerce, Google Analytics, Customer Acquisition, Online Marketing, Direct Marketing, Online Lead Generation, Omniture, Link Building, Social Media Measurement, Landing Page..., Marketing, Web Project Management, Campaign Management, Content Strategy, Multi-channel Marketing, Integrated Marketing, Strategic Partnerships, Direct Mail, Brand Development, Google Webmaster Tools, Display Advertising, Website Development, Local Search, Brand Awareness, A/B testing, CRM, Database Marketing, Advertising Sales, Media Planning
Education
Vanderbilt University - Owen Graduate School of Management 2013 — 2013
Certificate of Business Excellence
Nova Southeastern University 2004 — 2006
Master of Science (MS), Accounting and Finance
Youngstown State University 1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Economics
Acosta Sales & Marketing September 2013 - Present
Powder Puff Pilot November 2008 - Present
Hughes Aero 2004 - Present
Sierra Nevada Corporation April 2009 - September 2013
Sierra Nevada Corporation February 2009 - August 2009
DIRECTV January 2008 - December 2008
Aviation Technology Group 2004 - 2007
FlightSafety Services 1997 - 2000
Institute of Texan Cultures 1992 - 1994
Skills
Technical Writing, Aviation, Instructional Design, E-learning, Aviation Industry, Adult Education, Instructor-led Training, Curriculum Design, E-learning Development, Classroom Instruction, Web-based Training, Curriculum Development, Training Delivery, Aircraft, Training, Proposal Writing, Security Clearance, Research, Proofreading, Leadership, Program Management, Military, Management, Analysis, E-Learning, Flights, Editing, Microsoft Office, Captivate, DoD, Technical Training, Government Contracting, Needs Analysis, Aerospace, Classroom, Strategic Planning, Systems Engineering, Creative Writing, Defense, Piloting, Helicopters, Aircraft Maintenance, Government, Avionics
Education
Western Oklahoma State College 1996 — 1998
AS, Aviation
Old Dominion University 1985 — 1988
MA, International Studies
University of Maryland College Park 1982 — 1985
BA, Asian Studies
Pennsylvania State University - State College 1975 — 1979
BS, Horticulture
Viz October 2007 - Present
US Prepaid Groups June 2007 - October 2007
DIRECTV February 2007 - June 2007
Dell August 2003 - August 2005
Education
Oklahoma Christian University 2005 — 2006
Fun x Games January 2014 - Present
Veros Credit July 2012 - December 2013
Brandman University - Chapman University System May 2008 - June 2012
Veros October 2007 - February 2008
Transamerican Auto Parts January 2007 - October 2007
DIRECTV July 2006 - January 2007
Qualify America January 2006 - July 2006
Belay Development September 2005 - December 2005
Skills
Microsoft SQL Server, Windows, HTML, SQL, XML, jQuery, Web Development, MySQL, Windows Server, Computer Hardware, SharePoint, Active Directory, Networking, Linux, Servers, XP, System Administration, Security, Databases, Technical Support, Network Administration, Microsoft Exchange, VPN, VMware ESX, Windows XP, Cloud Computing, Hyper-V, Group Policy
Education
Devry University of Technology 2002 — 2005
B.S., Computer Engineering Technology, 3.5
Orange Coast College 1998 — 2002
General Education
DIRECTV Accounts Payable SpecialistAnchor Drilling Fluids USAOctober 2012 - Present
directv 2007 - 2008
carmike cinemas 2003 - 2006
Skills
Customer Satisfaction, Management, Case Managment, Broadcast, Microsoft Office, Satellite, Case Management, Telecommunications, Process Improvement, Software Documentation, Training, Analysis, Quality Assurance, Supervisory Skills
Education
Oklahoma State University 2001 — 2005
Salesforce March 2013 - Present
CreditPoint Software November 2012 - March 2013
ConocoPhillips March 2012 - November 2012
DIRECTV October 2005 - March 2012
Skills
C#, .NET, ASP.NET, Microsoft SQL Server, Oracle SQL, JavaScript, Web Services, Software Development
Education
University of Illinois Springfield 2011 — 2012
Master of Science (MS), Computer Science, 3.78
Oklahoma State University 2007 — 2010
Bachelor of Science (BS), Computer Science, 3.0
Tulsa Community College 2001 — 2003
Associate of Applied Science (AAS), Computer Information Systems
DIRECTV November 2006 - March 2007
Education
Oklahoma City University
None, NA
DIRECTV 1996 - Present
Goodyear Tire & Rubber Company 1988 - 1992
Goodyear Tire & Rubber Company 1984 - 1988
The Goodyear Tire & Rubber Company 1974 - 1984
Skills
Public Relations, Media Relations, Digital Media, Strategic Partnerships, Social Media, Integrated Marketing, Social Media Marketing, New Media, Management, Marketing Strategy
Education
Ohio University
BS, Journalism
DIRECTV April 2013 - April 2015
DIRECTV October 2012 - January 2013
Fuhu, Inc October 2011 - June 2012
caveman studios 2008 - 2011
Middle East Specialized Cables Jordan (MESC-Jordan) 2007 - 2008
XOCO 2006 - 2007
Skills
Project Management, Team Leadership, JavaScript, AngularJS, Graphic Design, Marketing, Salesforce.com, User Experience, Web Design, Web Applications, Adobe Design Programs, Cordova, Node.js, Business Development, Project Planning, SASS, NoSQL
Education
Old Dominion University
T.D. Williamson April 2014 - Present
TD Williamson November 2011 - April 2014
Community Action Project January 2009 - November 2011
Wallace Engineering 2007 - 2009
Cox Communications January 2005 - January 2007
DIRECTV January 2004 - January 2005
Mci January 1998 - January 2004
Skills
Leadership Development, Organizational..., Team Building, Change Management, Employee Relations, Strategic Planning, Microsoft Office, Customer Service, SharePoint, Microsoft Excel, Program Management, Performance Management, Microsoft Word, Windows, Coaching, Public Speaking, PowerPoint, Process Improvement, Staff Development, Project Management, Employee Training, Leadership, Training
Education
Oklahoma State University 1990 — 1993
Bachelor of Science, Vocational Economics Education and Community Services
University of Oklahoma 1988 — 1990
Bachelor of Science, Human Environmental Science
DIRECTV June 2011 - Present
Towers Watson May 2007 - May 2011
Sibson Consulting 2000 - 2007
Skills
Incentive Programs, Deferred Compensation, Organizational Design, Employee Benefits
Education
Occidental College 1996 — 2000
BA, Psychology / Philosophy
Directv December 2013 - Present
Directv March 2009 - December 2013
Education
Oklahoma State University 2003 — 2010
DIRECTV 2013 - Present
ASAP Staffing 2010 - 2013
Nationwide Insurance 2010 - 2013
AT&T Mobility 2010 - 2010
Nationwide Insurance 2008 - 2010
AT&T Mobility 2007 - 2008
Skills
Informatica, ETL, SQL, Teradata, Data Warehousing, Erwin, Unix Shell Scripting, Data Integration, Data Modeling, Oracle, Data Warehouse..., PL/SQL, ClearCase, Unix, SDLC, DB2, Dimensional Modeling, Business Intelligence, Database Design, Business Objects, OLAP, OBIEE, Shell Scripting
Education
MITM Indore
Oklahoma State University
MS, Electrical and Computer Engineering
St Pauls
AT&T Mobility July 2009 - Present
DIRECTV June 2008 - January 2010
AT&T Wireless 2007 - 2008
Meredith January 2007 - July 2007
United Business Media August 2006 - December 2006
TCS 2004 - 2005
Education
Osmania University
Qualcomm April 2013 - Present
DIRECTV October 2012 - April 2013
Lexmark International April 2005 - December 2012
University of Kentucky February 2003 - December 2004
Skills
Embedded Systems, Debugging, Embedded Linux, Firmware, USB, GNU Debugger, RMI, ANSI C, Device Drivers, Linux, OOP, RTOS
Education
University of Kentucky 2002 — 2004
MS, Computer Science
Osmania University 1998 — 2002
Bachelor of Engineering (B.E.), Computer Science
Barnes & Noble August 2012 - Present
Barnes & Noble September 2010 - August 2012
Steve Gallo for County Commissioner January 2009 - November 2010
US Department of Commerce April 2008 - August 2008
MetLife September 2007 - February 2008
DIRECTV March 2007 - September 2007
Steve Gallo for State Representative May 2006 - March 2007
Community Care College January 2005 - May 2006
Oklahoma House of Representatives November 2002 - November 2004
City of Tulsa May 2001 - April 2002
Skills
Event Planning, Retail, Customer Service, Fundraising, Strategic Communications, Leadership, Community Outreach, Speech Writing, Training, Microsoft Word, Merchandising, Microsoft Excel, Sales, Microsoft Office, Public Relations, Press Releases, Editing, Public Speaking, Event Management, Research, Internal Communications, Email Marketing, PowerPoint, Media Relations, Store Management, Visual Merchandising, Politics, Policy, Volunteer Management, Time Management, Proofreading, Data Entry, Government
Education
Oklahoma State University
Bachelor of Science (BS), Economics
DIRECTV September 2015 - Present
120VC July 2014 - September 2015
Time Warner Cable Business Class November 2012 - July 2014
Portal Technologies Ltd. January 2009 - September 2012
Blink Technologies July 2002 - December 2008
San Jose Ltd. April 2002 - July 2008
Skills
Project Management, Project Quality..., Project Risk Management, Six Sigma, Lean Six Sigma, Telecommunications, Transmission, GSM, Wireless Networking, Microwave, Network Design, Computer Network..., Microsoft Office..., Microsoft Projects, Microsoft Office, Taekwondo, MS Project, Leadership, PMO, Management, Project Delivery, Project Planning, Quality Management, Program Management
Education
The George Washington University - School of Business 2013 — 2015
Master of Science in Project Management & MBA, Project Management & Business
Project Management Academy
Obafemi Awolowo University 1996 — 2001
Bachelor of Science (BS), Engineering Physics
Adesoye College
DIRECTV March 2014 - Present
McKesson October 2013 - March 2014
Catamaran RX February 2013 - October 2013
Humana September 2011 - February 2013
AlphaGraphics 2005 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Supervisory Experience, Inventory Management, Shipping, Inside Sales, Identity Development, Idea Generation, Process Improvement, Project Management, Leadership, Account Management, Strategic Planning, Data Entry, Team Building
Education
Oakland Community College
Siena Heights University
Western Governors University
Sound Physicians April 2015 - Present
Bloomingdale's June 2014 - January 2015
Target February 2012 - July 2014
W Fort Lauderdale June 2010 - February 2012
W Hotels May 2007 - June 2010
American Express August 2006 - May 2007
Crestwood Medical Center 2005 - 2006
Florida Hospital 2005 - 2005
DIRECTV 2004 - 2005
NASA - National Aeronautics and Space Administration 2001 - 2001
Skills
Leadership, Sales, Marketing, Customer Service, Sales Management, Event Planning, Logistics, Negotiation, Hospitality, Customer Satisfaction, Hotels, Team Building, Event Management, Teamwork, Hospitality Industry, Hospitality Management, Coaching, Budgets, Food & Beverage, Business Process..., Social Media Marketing, Transportation, Trucking, Freight, Employee Training, Call Centers, Small Business...
Education
Nova Southeastern University 2006 — 2008
MBA, Business Administraion and Marketing
Oakwood College 2002 — 2006
Bachelor of Science (B.S.), Business Administration, Management and Operations
Ramsey Industries July 2015 - Present
PetroSkills April 2015 - July 2015
PetroSkills October 2014 - April 2015
PetroSkills/John M. Campbell October 2012 - October 2014
DIRECTV April 2011 - October 2012
DIRECTV April 2011 - October 2012
DIRECTV November 2006 - March 2011
Skills
Customer Service, Customer Satisfaction, Training, Outlook, Team Leadership, Spanish, Microsoft Office, Team Building, Social Media Marketing, Technical Support, Microsoft Excel, Negotiation, Sales, Troubleshooting, Customer Support, Marketing, Social Networking, Customer Experience, Access, PowerPoint, Microsoft Word, Coaching, Excellent..., Client Relations Skills, Client Retention, Intro to SQL, Testing, Quality Assurance
Education
Tulsa Community College 2015 — 2017
Associate’s Degree, Information Technology
Oklahoma State University 2007 — 2011
Bachelor of Science (B.S.), Marketing, Business Administration and International Business.
CareWorks Tech June 2014 - Present
CareWorks Tech January 2014 - April 2014
Allegiance Benefit Plan Management February 2012 - December 2013
DIRECTV August 2011 - February 2012
Westgate Dental Arts July 2009 - August 2011
Ohio Northern University September 2009 - November 2010
Skills
Computer Hardware, Troubleshooting, Windows, Operating Systems, Networking, Linux, Mac OS X, Java, HTML, Unix, C, Microsoft Office, SQL, Android, Programming, Software, CSS, Visual Basic, OS X, Software Installation, Active Directory, Windows Server
Education
Ohio Northern University 2006 — 2010
Bachelor of Science, Computer Engineering
DIRECTV March 2010 - Present
Towers Watson April 2009 - March 2010
Towers Watson August 2001 - April 2009
Education
Ohio University 1997 — 2001
BACHELOR OF SCIENCE, ACTUARIAL SCIENCE
Entrust Energy July 2013 - September 2014
Just Energy November 2011 - July 2013
Family Care July 2007 - October 2011
DIRECTV May 2005 - June 2007
Skills
Sales, Marketing, Account Management, Direct Sales, Retail, Customer Service, Customer Retention, Sales Operations, Customer Satisfaction
Education
Oakwood College 2001 — 2003
Willowridge High School 1998 — 2001
Diploma
GuthyRenker September 2013 - Present
Neutrogena May 2011 - September 2013
DIRECTV September 2010 - May 2011
Taco Bell January 2006 - August 2010
Schenck Rotec 2005 - 2006
Borg Warner Automotive 2002 - 2004
Eaton Corporation 1999 - 2002
Skills
Six Sigma, Continuous Improvement, Lean Manufacturing, Cross-functional Team..., Cost Reduction, Product Development
Education
Northwood University - DeVos Graduate School
MBA
University of Michigan
B.S., Industrial & Operations Engineering
DIRECTV January 2014 - Present
DIRECTV December 2010 - December 2013
Dish Network September 2009 - December 2010
Dish Network March 2009 - September 2009
Dish Network May 2008 - March 2009
Dish Network December 2007 - May 2008
Skills
Strategic Partnerships, New Business Development, Marketing Management, Sales Operations, Direct Sales, Sales, Sales Process, Sales Management, Account Management, Customer Retention, Management, Product Development, Retail, Training, Call Centers, Customer Satisfaction, Marketing, Selling, Business Development, Leadership, Team Leadership, Product Launch, Salesforce.com, Coaching, Competitive Analysis, Cold Calling, Telecommunications, Solution Selling, B2B, CRM, Product Marketing, Sales Presentations, Key Account Management, Project Management, Channel Partners, Marketing Strategy, Cross-functional Team..., Forecasting, Strategy, Team Building, Lead Generation, Product Management, Market Planning, Customer Service, Negotiation, Strategic Planning, Vendor Management, Start-ups, Advertising
Education
Nova Southeastern University 2002 — 2004
Bachelor of Science, Business Administration
Aimco November 2013 - Present
Aimco June 2012 - November 2013
Lipper, A Thomson Reuters Company March 2012 - June 2012
DIRECTV April 2009 - March 2011
Janus Capital Group July 2008 - April 2009
Skills
Microsoft Office, SAP, Client Services, Data Entry, Data Management, Customer Relations, Financial Services, Customer Service, Data Analysis, Business Development, Microsoft Excel, Strategic Planning, Analysis, Employee Relations, Team Building, Business Analysis, Research, Marketing, Accounting, Project Management, Accounts Payable, Team Leadership, Access, Process Improvement, Budgets, Finance
Education
Oklahoma State University 2004 — 2008
Bachelor of Science, Business Administration; Finance
DIRECTV January 2013 - Present
Webco Industries April 2012 - October 2012
The Home Depot April 2010 - April 2012
Skills
Retail, Merchandising, Cashiering, Loss Prevention, Customer Service, Inventory Management, Store Management, Retail Sales, Visual Merchandising, Customer Satisfaction, Time Management, Inventory Control, Microsoft Office, Sales, Microsoft Excel
Education
Oklahoma State University 2011 — 2013
Bachelors of Science, Management Information Systems
Tulsa Community College 2009 — 2011
Associates of Science, Management Information Systems
Spencer Technologies June 2013 - Present
DIRECTV September 2009 - July 2010
Nextel Communications August 2001 - August 2003
Skills
Windows 7, Computer Hardware, Java, Troubleshooting, Teamwork, Windows Server, Home Networking, Software Installation, Electricians, Customer Service, A+ Certified, Warehousing, Microsoft Office, Team Leadership, Help Desk Support, Sales, Technical Support, Windows, XP, Computer Repair, Hardware, Remote Desktop, Databases, Networking, Training, Linux, Operating Systems, Cabling, Wireless Networking, System Administration, Time Management, Laptops, Outlook, PowerPoint, Desktop Computers, VPN, Routers, Active Directory, Printers, Hardware Installation, Microsoft Exchange, Network Administration, TCP/IP, Cisco Technologies, Microsoft SQL Server, VMware, Windows XP
Education
ITT Technical Institute-oakland 2011 — 2013
Associate's degree, Information Technology / Network Systems Administration
ITT Technical Institute
Network Systems Administration
Oklahoma State University
NEW Solutions June 2012 - Present
DIRECTV August 2011 - June 2012
IBC Bank March 2011 - August 2011
Skills
Customer Service, Java, Python, C++, Databases, Troubleshooting, Remote Desktop, Remote Troubleshooting, Help Desk Support, Desktop Support..., Desktop Application..., Technical Support, Computer Hardware, Computer Repair, Management, Digital Mapping, Data Analysis
Education
Tulsa Community College 2013 — 2015
Management Information Systems and Services
Oklahoma State University 2007 — 2009
English and Computer Science
Truseals International July 2013 - Present
Peoples Mortgage Corporation June 2012 - July 2013
DIRECTV January 2009 - June 2012
Skills
VA loans, Refinance, FHA, USDA, FHA financing, Mortgage Banking, Mortgage Lending, Loan Origination, Residential Mortgages, Reverse Mortgages, Down Payment Assistance
Education
Old Dominion University 1992 — 1996
UOP
Business Administration and Management, General
Coca-Cola Refreshments August 2011 - Present
Coca-Cola Refreshments June 2010 - July 2011
Coca-Cola Refreshments May 2007 - May 2010
DIRECTV January 2007 - May 2007
Cingular Wireless April 2002 - December 2006
Cingular Wireless November 2000 - April 2002
Skills
Customer Service, Sales, Sales Management, Training Delivery, Microsoft Office, SAP ERP, Customer Service..., Outbound Training, Microsoft Excel, PowerPoint, Cisco Technologies, NICE Call Recording, Kronos, Telegence, Learning Management, Learning Management..., Telecommunications, Telecommunications...
Education
Oklahoma State University 1991 — 1995
Bachelor of Science, Business Administration
Oklahoma State University
Bachelor of Science, Business Administration; Management
United States Air Force Academy 1990 — 1990
First Tech Credit Union January 2013 - Present
DIRECTV July 2011 - August 2011
Education
Oregon State University 2008 — 2013
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Oklahoma Department of Human Services May 2014 - Present
West Corporation August 2013 - Present
Classera May 2012 - Present
Pizza Hut June 2007 - January 2009
DIRECTV January 2006 - February 2007
Skills
Windows 7, Windows XP Pro, Microsoft Windows 98, Microsoft Office, Outlook Express, Computer Hardware, Customer Service, Customer Satisfaction, Technical Support, Waiting, Sales, Cashiering, Psychology, Sociology, Microsoft Word, Microsoft Excel, PowerPoint, Mobile Phone Apps, iPhone, Android, Professional Phone...
Education
Oklahoma State University 2010 — 2013
Bachelor of Arts (B.A.), Sociology, 3.1
Tulsa Community College 2001 — 2011
Associate of Arts (A.A.), Psychology
DIRECTV August 2014 - Present
DIRECTV July 2004 - August 2014
DecisionOne 2002 - July 2004
Sabre Holdings 1998 - 2002
Skills
Active Directory, NICE, User Provisioning, Windows XP Pro, Windows 7, Windows Server, Mobile Devices, Remote User Support, Altiris Deployment..., Exchange ActiveSync, Troubleshooting, Technical Support, Hardware, Microsoft Exchange, Software Installation, Call Centers, Help Desk Support, Operating Systems, Servers, Laptops, Remote Desktop, Printers, Routers, Windows XP, TCP/IP, Desktop Computers, DHCP, Hardware Support, Cabling, Computer Hardware, Microsoft Certified..., BMC Remedy, A+ Certified, VMware, Customer Service, Customer Satisfaction
Education
Oklahoma State University 2014 — 2017
Bachelor of Science (BS), Management Information Systems, General
Tulsa Community College 2012 — 2014
Associate of Science (AS), Management Information Systems, General
BankOnIT April 2015 - July 2015
Saint John Health System October 2014 - March 2015
DIRECTV May 2011 - October 2014
IBM April 2014 - July 2014
DIRECTV September 2013 - December 2013
Alorica June 2009 - May 2011
Skills
Troubleshooting, Active Directory, Technical Support, VPN, Software Installation, Networking, WAN, Laptops, Printers, Group Policy, Remote Desktop, Information Technology, Service Desk, Windows 7, Windows XP Pro, Mobile Devices, Altiris Deployment..., Remote User Support, TCP/IP, Desktop Computers, DHCP, Hardware Support, Cabling, User Provisioning, A+ Certified, Windows Server, Microsoft Exchange, Help Desk Support
Education
Oklahoma State University Institute of Technology-Okmulgee 2012 — 2014
Bachelor's Degree, Information Assurance & Forensics, 3.10
Tulsa Community College 2009 — 2012
Associate's Degree, Information Assurance and Forensics, 3.0
Mosaic Sales Solutions November 2013 - Present
DIRECTV August 2013 - October 2013
Harbor View Liquors May 2013 - August 2013
New Hope Church August 2011 - August 2013
Boba Suite Bubble Tea, University area February 2012 - May 2013
WMF Photography October 2011 - November 2011
Education
Onondaga Community College 2008 — 2010
none, Business Administration, humanities
DIRECTV May 2014 - Present
DIRECTV May 2014 - Present
Mary Kay Inc. February 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Sales
Education
Oral Roberts University 2011 — 2015
BSW, Social Work
DIRECTV April 2014 - Present
DIRECTV October 2011 - April 2014
Skills
Customer Experience, Written & Verbal..., Analytical Skills, Driving Results, Customer Service, Eye for Details, Microsoft Office, Time Management, Coaching, Net Promoter Score, Profit Maximization, Technical Writing, Presentations, Technology, Satellite TV, Forward Planning, Employee Training, Training & Development, Big-picture Thinking, Strong Business Acumen, Root Cause Problem..., Pay TV, Customer Satisfaction, Training, Performance Management
Education
Oklahoma State University
Bachelor of Science (B.S.), Business Administration
Oklahoma State University
Bachelor of Science (B.S.), Marketing
Asbury United Methodist Church September 2014 - Present
Phillips 66 April 2012 - September 2014
DIRECTV 2009 - April 2012
Chili's 2007 - 2009
Skills
Project Planning, Continuous Improvement, Project Management, Process Improvement, Information Technology, IT Operations, Customer Service, Microsoft Office, Java, Computer Network..., Help Desk Support, Technical Support, Desktop Application...
Education
Rogers State University 2013 — 2015
Computer/Information Technology Administration and Management
Oklahoma State University
Associate's degree, Applied Sciences
AT&T June 2012 - Present
DIRECTV March 2010 - March 2012
Skills
Customer Service, Clerical Work, Financial Accounting, Management, Sales Management
Education
Cheyenne high school
Oklahoma City Community College
Hitachi Data Systems June 2015 - Present
DIRECTV June 2015 - July 2015
DIRECTV February 2015 - June 2015
DIRECTV August 2014 - February 2015
Target December 2013 - August 2014
Skills
Human Resources, Employee Relations, Customer Service, Customer Satisfaction, Leadership, Problem Solving, Continuous Improvement, Communication, Critical Thinking
Education
Oregon State University 2007 — 2013
Bachelor of Science (B.S.), Industrial Engineering