DIRECTV Company
Industry: Satellite television company
DescriptionDirecTV is an American direct broadcast satellite service provider based in El Segundo, California and is a subsidiary of AT&T. Its satellite service, launched on June 17, 1994, transmits digital satellite television and audio to households in the United States, Latin America and the Caribbean/Americas. Headquarters: El Segundo, California, United States Founder: Eddy Hartenstein Founded: 1990, United States of America Predecessor: Hughes Electronics Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Digital Life, Audience, Vrio,
DIRECTV List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at DIRECTV. You can filter them based on skills, years of employment, job, education, department, and prior employment.
DIRECTV Salaries. You can even request information on how much does DIRECTV pay if you want to. Learn about salaries, pros and cons of working for DIRECTV directly from the past employees.
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7,077 DIRECTV employees in database. Find out everything there's to know about DIRECTV employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
DIRECTV Employees
Employee
Years
Job
Industry
Daniel Reed Daniel Reed's DIRECTV Experience February 2004 - October 2008
Job Lead Business / Systems Analyst at Toyota Financial Services
Industry Computer Software
Experience
Calance August 2010 - Present
Toyota Financial Services August 2010 - Present
NFL.com July 2010 - August 2010
SQA Resources June 2010 - August 2010
Self Employed October 2008 - June 2010
DIRECTV February 2004 - October 2008
SMCI June 2003 - February 2004
Kaiser Permanente August 2001 - June 2003
LionBridge / Data Dimensions January 1998 - August 2001
Jurika and Voyles January 1996 - January 1998
Skills
SDLC, Business Analysis, Integration, Vendor Management, Project Management, Software Project..., Requirements Analysis, Management, Agile Methodologies, Testing, Training, Automation, Bugzilla, Business Process, Business Process..., Business Requirements, Disaster Recovery, LoadRunner, Management Consulting, Mobile Devices, Outsourcing, Performance Testing, Process Improvement, Program Management, Project Planning, QTP, Quality Assurance, Quality Center, Resource Management, SQL, Selenium, Software Development, Software Documentation, Software Quality..., Strategy, Team Management, Technical Documentation, Test Automation, Test Cases, Test Planning, Test Strategy, Toad, User Acceptance Testing, Visio, Web Applications, XML
Education
University of Phoenix 2005 — 2008
BS, Business Administration, Management
St.Paul Open School
Calance August 2010 - Present
Toyota Financial Services August 2010 - Present
NFL.com July 2010 - August 2010
SQA Resources June 2010 - August 2010
Self Employed October 2008 - June 2010
DIRECTV February 2004 - October 2008
SMCI June 2003 - February 2004
Kaiser Permanente August 2001 - June 2003
LionBridge / Data Dimensions January 1998 - August 2001
Jurika and Voyles January 1996 - January 1998
Skills
SDLC, Business Analysis, Integration, Vendor Management, Project Management, Software Project..., Requirements Analysis, Management, Agile Methodologies, Testing, Training, Automation, Bugzilla, Business Process, Business Process..., Business Requirements, Disaster Recovery, LoadRunner, Management Consulting, Mobile Devices, Outsourcing, Performance Testing, Process Improvement, Program Management, Project Planning, QTP, Quality Assurance, Quality Center, Resource Management, SQL, Selenium, Software Development, Software Documentation, Software Quality..., Strategy, Team Management, Technical Documentation, Test Automation, Test Cases, Test Planning, Test Strategy, Toad, User Acceptance Testing, Visio, Web Applications, XML
Education
University of Phoenix 2005 — 2008
BS, Business Administration, Management
St.Paul Open School
James Linzy Jr. James Linzy Jr.'s DIRECTV Experience February 2015 - Present
Job Talent Acquisition Coordinator at DIRECTV
Industry Human Resources
Experience
DIRECTV February 2015 - Present
SLS Las Vegas May 2014 - February 2015
Wynn Las Vegas September 2012 - September 2013
TSA September 2010 - September 2012
LIDS Sports Group January 2010 - September 2010
US Army March 2008 - November 2009
Skills
Human Resources, Onboarding, Recruiting, New Hire Orientations, Performance Management, Talent Acquisition, HR Policies, Payroll, Organizational..., Training, FMLA, PeopleSoft, Employee Training, Interviews, Applicant Tracking..., Hiring, Customer Service, Coaching, Outlook, Microsoft Office, Team Building, Microsoft Excel, Leadership, ADP Payroll, Resume Writing, Microsoft Word, PowerPoint, Internet Recruiting, Employee Relations, Benefits Administration, Leadership Development, EEO, Technical Recruiting, Sourcing, HRIS, Talent Management, Personnel Management, Employee Engagement, Employee Benefits, Policy, Job Fairs, Time Management, Temporary Staffing, Organizational..., Recruitment Advertising, Job Coaching, Employee Management, Screening Resumes, Employer Branding, Career Development
Education
University of Phoenix 2014 — 2017
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, Freshman
Eldorado High School 2001 — 2005
High School Diploma, General Studies
DIRECTV February 2015 - Present
SLS Las Vegas May 2014 - February 2015
Wynn Las Vegas September 2012 - September 2013
TSA September 2010 - September 2012
LIDS Sports Group January 2010 - September 2010
US Army March 2008 - November 2009
Skills
Human Resources, Onboarding, Recruiting, New Hire Orientations, Performance Management, Talent Acquisition, HR Policies, Payroll, Organizational..., Training, FMLA, PeopleSoft, Employee Training, Interviews, Applicant Tracking..., Hiring, Customer Service, Coaching, Outlook, Microsoft Office, Team Building, Microsoft Excel, Leadership, ADP Payroll, Resume Writing, Microsoft Word, PowerPoint, Internet Recruiting, Employee Relations, Benefits Administration, Leadership Development, EEO, Technical Recruiting, Sourcing, HRIS, Talent Management, Personnel Management, Employee Engagement, Employee Benefits, Policy, Job Fairs, Time Management, Temporary Staffing, Organizational..., Recruitment Advertising, Job Coaching, Employee Management, Screening Resumes, Employer Branding, Career Development
Education
University of Phoenix 2014 — 2017
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, Freshman
Eldorado High School 2001 — 2005
High School Diploma, General Studies
Marco Rico Marco Rico's DIRECTV Experience March 2014 - Present
Job Software Engineer at DIRECTV
Industry Broadcast Media
Experience
DIRECTV March 2014 - Present
DIRECTV July 2009 - March 2014
European Car Stereo Svc December 2003 - March 2009
Skills
Project Management, Management, Integration, Customer Service, Leadership, Software Development, Team Leadership, Linux, Testing, Program Management, JIRA, Mobile Applications, Troubleshooting, Quality Assurance, Telecommunications, Microsoft Office, Training
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
DIRECTV March 2014 - Present
DIRECTV July 2009 - March 2014
European Car Stereo Svc December 2003 - March 2009
Skills
Project Management, Management, Integration, Customer Service, Leadership, Software Development, Team Leadership, Linux, Testing, Program Management, JIRA, Mobile Applications, Troubleshooting, Quality Assurance, Telecommunications, Microsoft Office, Training
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
Jay Row's DIRECTV Experience January 2006 - January 2012
Job Information Technology Supervisor at MAXIMUS
Industry Information Technology and Services
Experience
MAXIMUS July 2015 - Present
MAXIMUS June 2013 - July 2015
Strategic Data Systems April 2012 - June 2013
DIRECTV January 2006 - January 2012
Skills
XP, Network Administration, Computer Hardware, Troubleshooting, Help Desk Support, Microsoft Exchange, Technical Support, Servers, Software Installation, Printers, Operating Systems, Hardware, Wireless Networking, System Administration, Security, Microsoft Technologies, Computer Repair, System Deployment, IT Management, Remote Desktop, IT Service Management, WSUS, Laptops, Windows XP, Security, Customer Satisfaction, Team Building, Customer Service, Process Improvement, Team Leadership, Microsoft Office
Education
University of Phoenix 2006 — 2013
Bachelor of Science (B.S.), Information Technology
MAXIMUS July 2015 - Present
MAXIMUS June 2013 - July 2015
Strategic Data Systems April 2012 - June 2013
DIRECTV January 2006 - January 2012
Skills
XP, Network Administration, Computer Hardware, Troubleshooting, Help Desk Support, Microsoft Exchange, Technical Support, Servers, Software Installation, Printers, Operating Systems, Hardware, Wireless Networking, System Administration, Security, Microsoft Technologies, Computer Repair, System Deployment, IT Management, Remote Desktop, IT Service Management, WSUS, Laptops, Windows XP, Security, Customer Satisfaction, Team Building, Customer Service, Process Improvement, Team Leadership, Microsoft Office
Education
University of Phoenix 2006 — 2013
Bachelor of Science (B.S.), Information Technology
Jeni De Muro's DIRECTV Experience 2014 - Present
Job SQA TA, Directv
Industry Entertainment
Experience
DIRECTV 2014 - Present
Bank of America 2013 - 2014
Kemper Specialty October 2004 - October 2012
Skills
AS400 system, Community Manager, Quality Center, Project Web Access, Microsoft Word, Microsoft Excel, PowerPoint, SharePoint, Sequel, XML, Java, Cobal, WinRunner, Mercury QuickTest Pro, COBOL, QTP, Analysis, Business Analysis, Underwriting, General Insurance, Claim, SDLC, Insurance, DB2, Training, Visio, Property & Casualty..., Testing, Software Documentation
Education
University of Phoenix
Bachelor of Science, Business Management
DIRECTV 2014 - Present
Bank of America 2013 - 2014
Kemper Specialty October 2004 - October 2012
Skills
AS400 system, Community Manager, Quality Center, Project Web Access, Microsoft Word, Microsoft Excel, PowerPoint, SharePoint, Sequel, XML, Java, Cobal, WinRunner, Mercury QuickTest Pro, COBOL, QTP, Analysis, Business Analysis, Underwriting, General Insurance, Claim, SDLC, Insurance, DB2, Training, Visio, Property & Casualty..., Testing, Software Documentation
Education
University of Phoenix
Bachelor of Science, Business Management
Toni Speyer Toni Speyer's DIRECTV Experience March 2014 - January 2015
Job
Industry Marketing and Advertising
Experience
BAM! Marketing Consulting July 2013 - Present
DIRECTV March 2014 - January 2015
Lee Kum Kee August 2012 - July 2013
Northwestern Mutual Financial Network June 2008 - August 2012
Energy Club, Inc. 2007 - 2008
Natrol, Inc. August 2004 - March 2006
Dunkin' Brands July 2002 - November 2003
Pharmavite LLC, Otsuka, Inc January 2000 - June 2002
Nestle USA June 1993 - December 1999
Skills
Marketing Strategy, Product Development, Food, New Business Development, Strategic Planning, Market Research, Competitive Analysis, Advertising, Cross-functional Team..., Customer Relations, Sales Management, Forecasting, Business Planning, Brand Development, Team Building, P&L Management, Leadership, Entrepreneurship, Customer Service, Business Development, Online Marketing, Market Analysis, Marketing Research, Brand Management, Marketing, Strategy, Sales, Retail, Management, Marketing Management, FMCG, Public Relations, Product Marketing, Customer Insight, Market Planning, Integrated Marketing, Marketing Communications, Sales Operations, CRM, Consumer Products, Creative Direction, Direct Marketing, Email Marketing, Strategic Partnerships, Digital Marketing, Product Management, Online Advertising, Account Management, B2B, Lead Generation
Education
University of Southern California - Marshall School of Business 1992 — 1994
MBA
University of Pennsylvania - The Wharton School 1980 — 1984
BS/BA
Blind Brook High School 1976 — 1980
BAM! Marketing Consulting July 2013 - Present
DIRECTV March 2014 - January 2015
Lee Kum Kee August 2012 - July 2013
Northwestern Mutual Financial Network June 2008 - August 2012
Energy Club, Inc. 2007 - 2008
Natrol, Inc. August 2004 - March 2006
Dunkin' Brands July 2002 - November 2003
Pharmavite LLC, Otsuka, Inc January 2000 - June 2002
Nestle USA June 1993 - December 1999
Skills
Marketing Strategy, Product Development, Food, New Business Development, Strategic Planning, Market Research, Competitive Analysis, Advertising, Cross-functional Team..., Customer Relations, Sales Management, Forecasting, Business Planning, Brand Development, Team Building, P&L Management, Leadership, Entrepreneurship, Customer Service, Business Development, Online Marketing, Market Analysis, Marketing Research, Brand Management, Marketing, Strategy, Sales, Retail, Management, Marketing Management, FMCG, Public Relations, Product Marketing, Customer Insight, Market Planning, Integrated Marketing, Marketing Communications, Sales Operations, CRM, Consumer Products, Creative Direction, Direct Marketing, Email Marketing, Strategic Partnerships, Digital Marketing, Product Management, Online Advertising, Account Management, B2B, Lead Generation
Education
University of Southern California - Marshall School of Business 1992 — 1994
MBA
University of Pennsylvania - The Wharton School 1980 — 1984
BS/BA
Blind Brook High School 1976 — 1980
Daina Price Daina Price's DIRECTV Experience September 2009 - August 2011
Job Training and Quality Manager at Gannett
Industry Newspapers
Experience
Gannett June 2012 - Present
Illuminations by Daina August 2011 - Present
ATD Kentuckiana 2014 - 2015
Price and Prewitt November 2011 - June 2012
DIRECTV September 2009 - August 2011
Comcast January 1995 - July 2009
Skills
Leadership, Call Center, Telecommunications, Training, Change Management, Management, Call Centers, Sales, Project Management, Coaching, Customer Retention, Customer Service, Customer Experience, Team Management, Leadership Development, Recruiting, Outsourcing, Customer Satisfaction
Education
University of Phoenix 2002 — 2006
BSB/M, Business/ Management
Gannett June 2012 - Present
Illuminations by Daina August 2011 - Present
ATD Kentuckiana 2014 - 2015
Price and Prewitt November 2011 - June 2012
DIRECTV September 2009 - August 2011
Comcast January 1995 - July 2009
Skills
Leadership, Call Center, Telecommunications, Training, Change Management, Management, Call Centers, Sales, Project Management, Coaching, Customer Retention, Customer Service, Customer Experience, Team Management, Leadership Development, Recruiting, Outsourcing, Customer Satisfaction
Education
University of Phoenix 2002 — 2006
BSB/M, Business/ Management
Michael Rosendale's DIRECTV Experience July 2004 - Present
Job Sr. Analyst Supply Chain Management at DIRECTV
Industry Telecommunications
Experience
DIRECTV July 2004 - Present
DIRECTV 2012 - 2014
DIRECTV 2006 - 2014
Skills
Customer Experience, Leadership, Team Building, Account Management, Change Management, Data Management, Data Analysis, SAP R/3, SAP BI, ERP, Strategic Planning, Forecasting, Supply Chain Management, Procurement, Business Process...
Education
University of Phoenix 2003 — 2007
Bachelor's degree, Business Management, 3.6
DIRECTV July 2004 - Present
DIRECTV 2012 - 2014
DIRECTV 2006 - 2014
Skills
Customer Experience, Leadership, Team Building, Account Management, Change Management, Data Management, Data Analysis, SAP R/3, SAP BI, ERP, Strategic Planning, Forecasting, Supply Chain Management, Procurement, Business Process...
Education
University of Phoenix 2003 — 2007
Bachelor's degree, Business Management, 3.6
Gerquisha Chappell Gerquisha Chappell's DIRECTV Experience September 2006 - March 2010
Job Sr. Rep at Primerica
Industry Insurance
Experience
Primerica March 2014 - Present
DISH Network L.L.C October 2011 - Present
Elite Care Inc (and others), March 2010 - March 2014
DIRECTV September 2006 - March 2010
McDonalds June 2003 - September 2006
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Telephone Skills, Technical Support, Workforce Management, Data Entry, Troubleshooting, Training, Outlook, Customer Support, Customer Service, Team Leadership, Time Management, Hiring, Team Building, Employee Training, Sales
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
Tulsa Central High School 2004 — 2005
High School, Music, 3.8
Primerica March 2014 - Present
DISH Network L.L.C October 2011 - Present
Elite Care Inc (and others), March 2010 - March 2014
DIRECTV September 2006 - March 2010
McDonalds June 2003 - September 2006
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Telephone Skills, Technical Support, Workforce Management, Data Entry, Troubleshooting, Training, Outlook, Customer Support, Customer Service, Team Leadership, Time Management, Hiring, Team Building, Employee Training, Sales
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
Tulsa Central High School 2004 — 2005
High School, Music, 3.8
Naomi Denise Young Naomi Denise Young's DIRECTV Experience September 2012 - March 2014
Job Project Manager at SAIC/Toyota Motor
Industry Information Technology and Services
Experience
SAIC/Toyota Motor February 2015 - Present
SAIC February 2015 - Present
DIRECTV September 2012 - March 2014
Toyota Financial Services June 2012 - September 2012
Union Bank January 2011 - June 2011
Volt Technical Resources 2004 - 2005
Skills
Change Control Board, Planview Enterprise, Technology Change..., Project Coordination, Project Managers, Quality Assurance, Software Testing Life..., SAP Business Software, Software Development, Project Analysis, Metric Tracking, Engineering Change..., Help Desk Support, Procurement, SAP, Metrics Reporting, Testing, BMC Remedy, Business Objects, Call Center..., Data Analysis, Training Management, Niku Clarity, Creative Writing, Administrative Work, Call Center, MS Project, Short Stories, Published Author, Freelance Writing, Blogging, Copy Editing, Proofreading, Publishing, Fiction Writing, Journalism, Poetry, Storytelling, Ghostwriting, Novels, Non-fiction, Fiction, Voice Over, SDLC, Software Documentation, Resource Management, SharePoint, Business Analysis, Project Management
Education
University of Phoenix 2013 — 2016
IT Project Management, Information Technology
SAIC/Toyota Motor February 2015 - Present
SAIC February 2015 - Present
DIRECTV September 2012 - March 2014
Toyota Financial Services June 2012 - September 2012
Union Bank January 2011 - June 2011
Volt Technical Resources 2004 - 2005
Skills
Change Control Board, Planview Enterprise, Technology Change..., Project Coordination, Project Managers, Quality Assurance, Software Testing Life..., SAP Business Software, Software Development, Project Analysis, Metric Tracking, Engineering Change..., Help Desk Support, Procurement, SAP, Metrics Reporting, Testing, BMC Remedy, Business Objects, Call Center..., Data Analysis, Training Management, Niku Clarity, Creative Writing, Administrative Work, Call Center, MS Project, Short Stories, Published Author, Freelance Writing, Blogging, Copy Editing, Proofreading, Publishing, Fiction Writing, Journalism, Poetry, Storytelling, Ghostwriting, Novels, Non-fiction, Fiction, Voice Over, SDLC, Software Documentation, Resource Management, SharePoint, Business Analysis, Project Management
Education
University of Phoenix 2013 — 2016
IT Project Management, Information Technology
Alisa Fairman Alisa Fairman's DIRECTV Experience December 2005 - May 2006
Job Student at University of Phoenix
Industry Consumer Electronics
Experience
Telenetwork July 2010 - Present
NCO Group May 2006 - February 2009
DIRECTV December 2005 - May 2006
Skills
Windows & Mac operating..., Microsoft Office, Internet Services, Cable Television, Fiber Optic Networks, DSL, DSLAM, Direct Sales, Sales Presentations, Staff Supervision, Satellite Communications, LAN-WAN, Call Centers, Technical Support, Wireless Networking, Computer Network..., Networking, Routers, Customer Satisfaction, Software Installation, Customer Service, Telecommunications, Time Management
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Project Management
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Psychology
Telenetwork July 2010 - Present
NCO Group May 2006 - February 2009
DIRECTV December 2005 - May 2006
Skills
Windows & Mac operating..., Microsoft Office, Internet Services, Cable Television, Fiber Optic Networks, DSL, DSLAM, Direct Sales, Sales Presentations, Staff Supervision, Satellite Communications, LAN-WAN, Call Centers, Technical Support, Wireless Networking, Computer Network..., Networking, Routers, Customer Satisfaction, Software Installation, Customer Service, Telecommunications, Time Management
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Project Management
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Psychology
Josh Sanders Josh Sanders's DIRECTV Experience January 2012 - September 2013
Job Business Development, Information Security & Compliance at 403 Labs, a division of Sikich LLP
Industry Information Technology and Services
Experience
Sikich January 2015 - Present
Time Warner Cable Business Class January 2014 - January 2015
TDS Telecommunications Corp. October 2013 - January 2014
DIRECTV January 2012 - September 2013
Verizon Wireless April 2007 - January 2012
Alltel Wireless April 2004 - April 2007
Skills
Sales, Direct Sales, Sales Management, Cold Calling, Sales Operations, New Business Development, Telecommunications, Marketing, Wireless, Solution Selling, Cross-functional Team..., Strategic Planning, Account Management, Competitive Analysis, Negotiation, Consumer Electronics, Strategic Partnerships, Retail Management, Consumer Behavior, Data Analysis, Indirect Channel Sales, Major Accounts, National Accounts, Information Security, PCI DSS, HIPAA, Penetration Testing, Standards Compliance, Computer Forensics
Education
University of Phoenix 2010 — 2014
Master of Information Systems, Information Systems, GPA 3.95/4.00
University of Phoenix 2006 — 2009
Bachelor of Applied Science (BSIT), Cum Laude, Information Security/IT
Youngstown State University 2001 — 2005
Associate of Applied Science (AAS), Criminal Justice/Law Enforcement, GPA 3.45/4.00
Niles McKinley High School 1997 — 2001
High School Diploma
Sikich January 2015 - Present
Time Warner Cable Business Class January 2014 - January 2015
TDS Telecommunications Corp. October 2013 - January 2014
DIRECTV January 2012 - September 2013
Verizon Wireless April 2007 - January 2012
Alltel Wireless April 2004 - April 2007
Skills
Sales, Direct Sales, Sales Management, Cold Calling, Sales Operations, New Business Development, Telecommunications, Marketing, Wireless, Solution Selling, Cross-functional Team..., Strategic Planning, Account Management, Competitive Analysis, Negotiation, Consumer Electronics, Strategic Partnerships, Retail Management, Consumer Behavior, Data Analysis, Indirect Channel Sales, Major Accounts, National Accounts, Information Security, PCI DSS, HIPAA, Penetration Testing, Standards Compliance, Computer Forensics
Education
University of Phoenix 2010 — 2014
Master of Information Systems, Information Systems, GPA 3.95/4.00
University of Phoenix 2006 — 2009
Bachelor of Applied Science (BSIT), Cum Laude, Information Security/IT
Youngstown State University 2001 — 2005
Associate of Applied Science (AAS), Criminal Justice/Law Enforcement, GPA 3.45/4.00
Niles McKinley High School 1997 — 2001
High School Diploma
Justin Toland Justin Toland's DIRECTV Experience November 2003 - January 2007
Job Web Developer & Visual Resource Specialist at POWER Engineers
Industry Information Technology and Services
Experience
POWER Engineers February 2015 - Present
Justin Toland June 2010 - Present
Hewlett-Packard January 2011 - April 2014
Volt January 2010 - January 2011
Blue Cross of Idaho May 2007 - March 2009
DIRECTV November 2003 - January 2007
Cable ONE Business March 2003 - September 2003
Skills
Data Analysis, Technical Writing, Technical Documentation, Laser Printers, Printers, Ink Cartridges, Web Design, Web Development, Adobe Creative Suite, Graphic Design, Logo Design, System Testing, Performance Testing, Internet Troubleshooting, Wireless Networking, Computer Hardware, HTML 5, CSS3, JavaScript, jQuery, PHP, WordPress, Drupal, Dreamweaver, Photoshop, Illustrator, Technical Support, Testing, Business Analysis, Team Leadership, Servers, Mac OS, Microsoft Office, Outsourcing, Computer Maintenance, Cloud Computing, Network Security, SharePoint, VPN, Mobile Technology, HP, System Administration, Multitasking Skills, Multimedia, Highly detail oriented, Out Of the Box, Creative Problem Solving, Visio, Integration, SQL
Education
University of Phoenix 2009 — 2011
Obtained Associate of Arts Degree, Information Technology Focused in Web Design.
Boise State University 2002 — 2003
Meridian High School 1997 — 2001
Graduated with High School Diploma
POWER Engineers February 2015 - Present
Justin Toland June 2010 - Present
Hewlett-Packard January 2011 - April 2014
Volt January 2010 - January 2011
Blue Cross of Idaho May 2007 - March 2009
DIRECTV November 2003 - January 2007
Cable ONE Business March 2003 - September 2003
Skills
Data Analysis, Technical Writing, Technical Documentation, Laser Printers, Printers, Ink Cartridges, Web Design, Web Development, Adobe Creative Suite, Graphic Design, Logo Design, System Testing, Performance Testing, Internet Troubleshooting, Wireless Networking, Computer Hardware, HTML 5, CSS3, JavaScript, jQuery, PHP, WordPress, Drupal, Dreamweaver, Photoshop, Illustrator, Technical Support, Testing, Business Analysis, Team Leadership, Servers, Mac OS, Microsoft Office, Outsourcing, Computer Maintenance, Cloud Computing, Network Security, SharePoint, VPN, Mobile Technology, HP, System Administration, Multitasking Skills, Multimedia, Highly detail oriented, Out Of the Box, Creative Problem Solving, Visio, Integration, SQL
Education
University of Phoenix 2009 — 2011
Obtained Associate of Arts Degree, Information Technology Focused in Web Design.
Boise State University 2002 — 2003
Meridian High School 1997 — 2001
Graduated with High School Diploma
Paul Honnoll Paul Honnoll's DIRECTV Experience October 2013 - Present
Job Software Developer 2 at DIRECTV
Industry Broadcast Media
Experience
DIRECTV October 2013 - Present
DIRECTV August 2012 - September 2013
Skills
Help Desk Support, VMware, Windows 7, Active Directory, SharePoint, PHP, SQL, VMware Infrastructure, VMware ESX, Java, HTML, Technical Support, JavaScript, ASP, ITIL Certified, HTML 5, Selenium Testing, C#, CSS3
Education
University of Phoenix 2010 — 2014
BS, Computer and Information Systems Security/Information Assurance
University of Phoenix 2009 — 2013
Bachelor of Science, Information Technology
DIRECTV October 2013 - Present
DIRECTV August 2012 - September 2013
Skills
Help Desk Support, VMware, Windows 7, Active Directory, SharePoint, PHP, SQL, VMware Infrastructure, VMware ESX, Java, HTML, Technical Support, JavaScript, ASP, ITIL Certified, HTML 5, Selenium Testing, C#, CSS3
Education
University of Phoenix 2010 — 2014
BS, Computer and Information Systems Security/Information Assurance
University of Phoenix 2009 — 2013
Bachelor of Science, Information Technology
Paul Matsumiya Paul Matsumiya's DIRECTV Experience June 2014 - July 2015
Job Data Analyst
Industry Information Technology and Services
Experience
Teledyne Controls July 2015 - Present
DIRECTV June 2014 - July 2015
Wells Fargo March 2013 - June 2014
Boeing June 2003 - March 2013
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Budgets, Project Management, Teamwork, Microsoft Access, SQL, Data Analysis, Business Analysis, Software Documentation, Visio, Business Process..., Earned Value Management
Education
Boston University 2009 — 2011
Master of Science (MS), Computer Information Systems - Concentration in Business Intelligence and Database Management
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Business Information Systems
Teledyne Controls July 2015 - Present
DIRECTV June 2014 - July 2015
Wells Fargo March 2013 - June 2014
Boeing June 2003 - March 2013
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Budgets, Project Management, Teamwork, Microsoft Access, SQL, Data Analysis, Business Analysis, Software Documentation, Visio, Business Process..., Earned Value Management
Education
Boston University 2009 — 2011
Master of Science (MS), Computer Information Systems - Concentration in Business Intelligence and Database Management
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Business Information Systems
Amanda Pitts Amanda Pitts's DIRECTV Experience October 2008 - July 2009
Job Prep at Macy's Fulfillment Center
Industry Information Technology and Services
Experience
Macy's April 2015 - Present
The Fresh Market October 2013 - October 2014
HP Enterprise Services July 2011 - March 2013
Spherion Employment March 2011 - July 2011
Saint Francis Hospital February 2010 - November 2010
DIRECTV October 2008 - July 2009
Decision One 2001 - 2004
Skills
Call Centers, Help Desk Support, Customer Service, Troubleshooting, Technical Support, Windows 7, Software Documentation, Windows XP, Computer Hardware, Software Installation, Networking
Education
University of Phoenix 2009 — 2010
Health/Health Care Administration/Management
Vatterott College 2000 — 2002
Associate of Science (A.S.), Computer Science
Owasso High School 1994 — 1998
High School Diploma
Macy's April 2015 - Present
The Fresh Market October 2013 - October 2014
HP Enterprise Services July 2011 - March 2013
Spherion Employment March 2011 - July 2011
Saint Francis Hospital February 2010 - November 2010
DIRECTV October 2008 - July 2009
Decision One 2001 - 2004
Skills
Call Centers, Help Desk Support, Customer Service, Troubleshooting, Technical Support, Windows 7, Software Documentation, Windows XP, Computer Hardware, Software Installation, Networking
Education
University of Phoenix 2009 — 2010
Health/Health Care Administration/Management
Vatterott College 2000 — 2002
Associate of Science (A.S.), Computer Science
Owasso High School 1994 — 1998
High School Diploma
Edwin Rosado's DIRECTV Experience October 1999 - March 2002
Job Call Center Operations Management
Industry Insurance
Experience
Triple-S April 2015 - Present
IMC Salud January 2015 - April 2015
YAC.so June 2014 - December 2014
Lamar Adversing June 2013 - August 2014
Humana March 2006 - June 2012
Humana April 2005 - February 2006
Centennial (Now At&t Wireless) June 2002 - February 2005
DIRECTV October 1999 - March 2002
Skills
Customer Retention, Sales, Marketing, Marketing Strategy, Management, Health Insurance, Team Leadership, Sales Management, Advertising, Project Management, Insurance, Customer Service, Outlook, Lotus Notes, Medicare, Leadership, Microsoft Office, Office Administration, Team Management, Account Management, Avaya Call Management..., Call Center..., Online Advertising, Medicare Advantage, Medicare Part D, Medicaid Managed Care, Medicaid, Service Providers, Workforce Management, Call Centers, Analysis, Coaching, Process Improvement, Team Building, Strategic Planning, Training, Microsoft Excel, Interviews, Negotiation, Recruiting, Talent Acquisition, Lead Generation, Marketing Communications
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Project Management, 3.8
University of Phoenix 2009 — 2012
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, 3.5
Triple-S April 2015 - Present
IMC Salud January 2015 - April 2015
YAC.so June 2014 - December 2014
Lamar Adversing June 2013 - August 2014
Humana March 2006 - June 2012
Humana April 2005 - February 2006
Centennial (Now At&t Wireless) June 2002 - February 2005
DIRECTV October 1999 - March 2002
Skills
Customer Retention, Sales, Marketing, Marketing Strategy, Management, Health Insurance, Team Leadership, Sales Management, Advertising, Project Management, Insurance, Customer Service, Outlook, Lotus Notes, Medicare, Leadership, Microsoft Office, Office Administration, Team Management, Account Management, Avaya Call Management..., Call Center..., Online Advertising, Medicare Advantage, Medicare Part D, Medicaid Managed Care, Medicaid, Service Providers, Workforce Management, Call Centers, Analysis, Coaching, Process Improvement, Team Building, Strategic Planning, Training, Microsoft Excel, Interviews, Negotiation, Recruiting, Talent Acquisition, Lead Generation, Marketing Communications
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Project Management, 3.8
University of Phoenix 2009 — 2012
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, 3.5
Seth Natale Seth Natale's DIRECTV Experience April 1998 - April 2000
Job Business Controller Field Devices Line of Business at Schneider Electric
Industry Electrical/Electronic Manufacturing
Experience
Schneider Electric July 2015 - Present
Schneider Electric April 2014 - June 2015
Schneider Electric October 2007 - March 2014
Comcast Cable December 2005 - June 2007
Encore International, Inc. October 2001 - November 2005
High Speed Access April 2000 - August 2001
DIRECTV April 1998 - April 2000
Time Warner Satellite Services September 1993 - March 1998
Cannondale Corporation April 1985 - August 1993
Skills
Cross-functional Team..., Automation, Product Management, Electronics, Product Development, Product Marketing, Energy Management, Business Strategy, CCTV, Video over IP, Project Management, Process Improvement, Integration, Six Sigma, Finance, Forecasting, Program Management, Financial Reporting
Education
University of Phoenix 2000 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
Western Connecticut State University 1985 — 1990
Bachelor's degree, Accounting
Schneider Electric July 2015 - Present
Schneider Electric April 2014 - June 2015
Schneider Electric October 2007 - March 2014
Comcast Cable December 2005 - June 2007
Encore International, Inc. October 2001 - November 2005
High Speed Access April 2000 - August 2001
DIRECTV April 1998 - April 2000
Time Warner Satellite Services September 1993 - March 1998
Cannondale Corporation April 1985 - August 1993
Skills
Cross-functional Team..., Automation, Product Management, Electronics, Product Development, Product Marketing, Energy Management, Business Strategy, CCTV, Video over IP, Project Management, Process Improvement, Integration, Six Sigma, Finance, Forecasting, Program Management, Financial Reporting
Education
University of Phoenix 2000 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
Western Connecticut State University 1985 — 1990
Bachelor's degree, Accounting
Patricia Dionaldo Patricia Dionaldo's DIRECTV Experience October 2013 - Present
Job SAP QA Testing Lead at DirecTV
Industry Information Technology and Services
Experience
DIRECTV October 2013 - Present
TOMS July 2013 - October 2013
Red Bull North America November 2011 - March 2013
Minto Developments Inc. October 2010 - September 2011
Southern California Edison October 2009 - October 2010
Toyota Material Handling USA October 2008 - December 2008
Deloitte Consulting February 2008 - October 2008
John Laing Homes March 2006 - February 2008
Gateway October 2005 - March 2006
Rapidigm April 2005 - September 2005
Skills
SAP, SAP R/3, ERP, SAP ERP, SAP Implementation, SD, Integration, Procurement, Business Analysis, Materials Management, Cross-functional Team..., SAP BW, Business Process, Business Process..., Process Improvement, Project Planning, Business Objects, SAP PS, ABAP, Enterprise Software, Management, Business Intelligence, Team Leadership, SAP CRM, Budgets, Requirements Gathering, Software Documentation, Project Management, CRM, Testing, Strategy, ECC, Leadership, Data Migration, Training, Databases, SAP HR, Business Process Design, SAP BI, IT Strategy, User Acceptance Testing
Education
University of Phoenix
BA, Business Management
DIRECTV October 2013 - Present
TOMS July 2013 - October 2013
Red Bull North America November 2011 - March 2013
Minto Developments Inc. October 2010 - September 2011
Southern California Edison October 2009 - October 2010
Toyota Material Handling USA October 2008 - December 2008
Deloitte Consulting February 2008 - October 2008
John Laing Homes March 2006 - February 2008
Gateway October 2005 - March 2006
Rapidigm April 2005 - September 2005
Skills
SAP, SAP R/3, ERP, SAP ERP, SAP Implementation, SD, Integration, Procurement, Business Analysis, Materials Management, Cross-functional Team..., SAP BW, Business Process, Business Process..., Process Improvement, Project Planning, Business Objects, SAP PS, ABAP, Enterprise Software, Management, Business Intelligence, Team Leadership, SAP CRM, Budgets, Requirements Gathering, Software Documentation, Project Management, CRM, Testing, Strategy, ECC, Leadership, Data Migration, Training, Databases, SAP HR, Business Process Design, SAP BI, IT Strategy, User Acceptance Testing
Education
University of Phoenix
BA, Business Management
Chris Oko Chris Oko's DIRECTV Experience January 2014 - March 2015
Job Customer Service and Technical Professional
Industry Telecommunications
Experience
Vector Marketing June 2013 - Present
DIRECTV January 2014 - March 2015
University of Phoenix April 2010 - September 2012
Liberty Mutual Insurance April 2009 - April 2010
The Funds Transfer Alliance November 2008 - May 2009
Academy of Cinema and Television May 2007 - November 2008
Skills
Customer Service, Call Centers, Cold Calling, Entertainment Industry, Higher Education, University Recruitment, Interpersonal Savvy, Sales, Salesforce.com, Client Billing, Auditions, Strategy, Lead Generation, Marketing, Human Resources, Networking, Program Management, Customer Retention, Data Entry, Advertising, Time Management, Training, Team Building, Customer Satisfaction, Leadership Development, Public Speaking, Microsoft Office, Microsoft Excel, Strategic Planning, Team Leadership, Coaching, Leadership, Management, Adult Education, Process Improvement, Critical Thinking, Communication, Microsoft Word
Education
University of Phoenix 2010 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Vector Marketing June 2013 - Present
DIRECTV January 2014 - March 2015
University of Phoenix April 2010 - September 2012
Liberty Mutual Insurance April 2009 - April 2010
The Funds Transfer Alliance November 2008 - May 2009
Academy of Cinema and Television May 2007 - November 2008
Skills
Customer Service, Call Centers, Cold Calling, Entertainment Industry, Higher Education, University Recruitment, Interpersonal Savvy, Sales, Salesforce.com, Client Billing, Auditions, Strategy, Lead Generation, Marketing, Human Resources, Networking, Program Management, Customer Retention, Data Entry, Advertising, Time Management, Training, Team Building, Customer Satisfaction, Leadership Development, Public Speaking, Microsoft Office, Microsoft Excel, Strategic Planning, Team Leadership, Coaching, Leadership, Management, Adult Education, Process Improvement, Critical Thinking, Communication, Microsoft Word
Education
University of Phoenix 2010 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Kristin Sheppard Kristin Sheppard's DIRECTV Experience April 2015 - Present
Job Technical Support Agent at DIRECTV
Industry Hospital & Health Care
Experience
DIRECTV April 2015 - Present
Telerperformance June 2013 - Present
Murphy Oil December 2011 - February 2014
BI-LO May 2009 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Supervisory Skills, Account Management, Verbal De-escalation, Outstanding time..., Pay Close Attention to..., Multi Tasking, Creative Problem Solving, Highly motivated..., Time Management
Education
University of Phoenix 2011 — 2015
Bachelor of Science (B.S.), Health/Health Care Administration/Management
DIRECTV April 2015 - Present
Telerperformance June 2013 - Present
Murphy Oil December 2011 - February 2014
BI-LO May 2009 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Supervisory Skills, Account Management, Verbal De-escalation, Outstanding time..., Pay Close Attention to..., Multi Tasking, Creative Problem Solving, Highly motivated..., Time Management
Education
University of Phoenix 2011 — 2015
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Arturo Alvidrez Arturo Alvidrez's DIRECTV Experience October 2013 - February 2014
Job Naval Facilities Engineering Command
Industry Government Administration
Experience
Naval Facilities Engineering Command November 2014 - Present
NAS Kingsville June 2014 - November 2014
MVO Business Consulting March 2014 - June 2014
DIRECTV October 2013 - February 2014
EP Techworks November 2012 - October 2013
Desert Communications Inc November 2007 - September 2011
U.S. Marine Corps September 1996 - December 2006
Skills
Telecommunications..., Resource Management, Program Management, Telecommunications, Leadership, Security, Software Installation, Quality Assurance, Troubleshooting, Project Planning, Strategic Planning, Great Motivator, Teamwork, Dedication to..., Collaborative Problem..., Access, Analytical Skills, Outstanding..., Team Leadership, Cabling, Process Improvement, Cross-functional Team..., Operations Management, Fiber Optics, Business Process, Training, Business Analysis, Goal Oriented, Time Management, Telephony, SharePoint, Account Management
Education
University of Phoenix 2010 — 2012
Bachelor of Business Administration (BSBA)
Riverside High School 1994 — 1996
Diploma, General Studies
Naval Facilities Engineering Command November 2014 - Present
NAS Kingsville June 2014 - November 2014
MVO Business Consulting March 2014 - June 2014
DIRECTV October 2013 - February 2014
EP Techworks November 2012 - October 2013
Desert Communications Inc November 2007 - September 2011
U.S. Marine Corps September 1996 - December 2006
Skills
Telecommunications..., Resource Management, Program Management, Telecommunications, Leadership, Security, Software Installation, Quality Assurance, Troubleshooting, Project Planning, Strategic Planning, Great Motivator, Teamwork, Dedication to..., Collaborative Problem..., Access, Analytical Skills, Outstanding..., Team Leadership, Cabling, Process Improvement, Cross-functional Team..., Operations Management, Fiber Optics, Business Process, Training, Business Analysis, Goal Oriented, Time Management, Telephony, SharePoint, Account Management
Education
University of Phoenix 2010 — 2012
Bachelor of Business Administration (BSBA)
Riverside High School 1994 — 1996
Diploma, General Studies
Oskar Ladino's DIRECTV Experience September 2013 - Present
Job Movers Agent at DIRECTV
Industry Automotive
Experience
DIRECTV September 2013 - Present
Sears, Roebuck and Co. 2009 - 2012
Victoria's Secret October 2006 - November 2007
Education
University of Phoenix 2013 — 2016
Bachelor of Science in Business, Accounting
Wyotech-Blairsville 2007 — 2008
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician, 87%
DIRECTV September 2013 - Present
Sears, Roebuck and Co. 2009 - 2012
Victoria's Secret October 2006 - November 2007
Education
University of Phoenix 2013 — 2016
Bachelor of Science in Business, Accounting
Wyotech-Blairsville 2007 — 2008
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician, 87%
Kim L. Doll Kim L. Doll's DIRECTV Experience May 1999 - April 2014
Job IT Project Manager at UCLA
Industry Entertainment
Experience
UCLA May 2015 - Present
Leaders in Project and Program Management in the Greater Los Angeles Area 2014 - April 2015
DIRECTV May 1999 - April 2014
CCH Computax February 1983 - May 1999
Skills
Program Management, Change Management, Scrum, PMP, Software Project..., Integration, Cross-functional Team..., SDLC, Agile Methodologies, Team Building, Project Management, Vendor Management, Management, Enterprise Software, Outsourcing, Leadership, Budgets, IT Strategy, Requirements Analysis, Project Delivery, Service Delivery, Business Analysis, Process Improvement, Requirements Gathering, Risk Management, Visio, Agile, Project Planning, Project Coordination, Project Estimation, SAS programming, Program Facilitation, Program Coordination, Loyalty Programs, Incentive Programs, Testing, Software Development, Business Intelligence, Business Process..., Analysis
Education
Project Management Institute 1995 — 2014
PMP, Project Management
Univ of Phoenix 1995 — 2000
BS, IS
UCLA May 2015 - Present
Leaders in Project and Program Management in the Greater Los Angeles Area 2014 - April 2015
DIRECTV May 1999 - April 2014
CCH Computax February 1983 - May 1999
Skills
Program Management, Change Management, Scrum, PMP, Software Project..., Integration, Cross-functional Team..., SDLC, Agile Methodologies, Team Building, Project Management, Vendor Management, Management, Enterprise Software, Outsourcing, Leadership, Budgets, IT Strategy, Requirements Analysis, Project Delivery, Service Delivery, Business Analysis, Process Improvement, Requirements Gathering, Risk Management, Visio, Agile, Project Planning, Project Coordination, Project Estimation, SAS programming, Program Facilitation, Program Coordination, Loyalty Programs, Incentive Programs, Testing, Software Development, Business Intelligence, Business Process..., Analysis
Education
Project Management Institute 1995 — 2014
PMP, Project Management
Univ of Phoenix 1995 — 2000
BS, IS
Shawn Casto Shawn Casto's DIRECTV Experience February 2007 - June 2011
Job ICR at Waste Management, Inc.
Industry Environmental Services
Experience
Waste Management, Inc. June 2011 - Present
DIRECTV February 2007 - June 2011
MCI August 1998 - August 2004
Skills
s, Sales, Salesforce.com, Customer Service, Customer Experience, Customer Satisfaction, Customer Retention, Selling, Team Building, Recruiting, Inventory Management, Cross-functional Team..., Team Leadership, Training, Account Management, Data Entry, Employee Training, Sales Process, Sales Operations, Call Center, Cold Calling, Time Management, Outlook, Direct Sales, Coaching, Call Centers, Management, Leadership, Hiring
Education
University of Phoenix 2009 — 2013
Bachelor's degree, Human Services, General
Waste Management, Inc. June 2011 - Present
DIRECTV February 2007 - June 2011
MCI August 1998 - August 2004
Skills
s, Sales, Salesforce.com, Customer Service, Customer Experience, Customer Satisfaction, Customer Retention, Selling, Team Building, Recruiting, Inventory Management, Cross-functional Team..., Team Leadership, Training, Account Management, Data Entry, Employee Training, Sales Process, Sales Operations, Call Center, Cold Calling, Time Management, Outlook, Direct Sales, Coaching, Call Centers, Management, Leadership, Hiring
Education
University of Phoenix 2009 — 2013
Bachelor's degree, Human Services, General
janadrian palmer janadrian palmer's DIRECTV Experience October 2003 - August 2006
Job customer service
Industry Consumer Services
Experience
UnitedHealth Group April 2013 - Present
avisbudget group March 2012 - March 2013
alorica January 2008 - March 2012
directv October 2003 - August 2006
Skills
Call Centers, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Data Entry, Microsoft Office, Outlook, Team Building, Microsoft Excel, Microsoft Word, Training
Education
University of Phoenix 2011 — 2014
currently enrolled, psychology
coral springs 2003 — 2003
diploma, high school
UnitedHealth Group April 2013 - Present
avisbudget group March 2012 - March 2013
alorica January 2008 - March 2012
directv October 2003 - August 2006
Skills
Call Centers, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Data Entry, Microsoft Office, Outlook, Team Building, Microsoft Excel, Microsoft Word, Training
Education
University of Phoenix 2011 — 2014
currently enrolled, psychology
coral springs 2003 — 2003
diploma, high school
Lee Cullop Lee Cullop's DIRECTV Experience July 2013 - Present
Job IT Analyst 2, Infrastructure Services at DIRECTV
Industry Information Technology and Services
Experience
DIRECTV July 2013 - Present
DIRECTV July 2011 - July 2013
DIRECTV April 2010 - January 2012
EchoStar Corporation March 2009 - January 2010
First Hawaiian Bank August 2007 - November 2008
United States Navy June 2006 - February 2007
United States Navy June 2003 - June 2006
USS Santa Fe 1998 - 2002
Skills
Windows Server, System Administration, Active Directory, Troubleshooting, ITIL, VMware, SharePoint, DNS, Windows 7, Servers, XP, Disaster Recovery, Security+, Windows, SDLC, IT Operations, Information Security, Help Desk Support, Data Center, Networking, Windows XP, System Deployment
Education
University of Phoenix 2006 — 2008
AAIT, Information Technology
DIRECTV July 2013 - Present
DIRECTV July 2011 - July 2013
DIRECTV April 2010 - January 2012
EchoStar Corporation March 2009 - January 2010
First Hawaiian Bank August 2007 - November 2008
United States Navy June 2006 - February 2007
United States Navy June 2003 - June 2006
USS Santa Fe 1998 - 2002
Skills
Windows Server, System Administration, Active Directory, Troubleshooting, ITIL, VMware, SharePoint, DNS, Windows 7, Servers, XP, Disaster Recovery, Security+, Windows, SDLC, IT Operations, Information Security, Help Desk Support, Data Center, Networking, Windows XP, System Deployment
Education
University of Phoenix 2006 — 2008
AAIT, Information Technology
Adam Kelley Adam Kelley's DIRECTV Experience July 2007 - May 2012
Job Account Manager at The CocaCola Company
Industry Food & Beverages
Experience
The Coca-Cola Company June 2014 - Present
Coca-Cola Refreshments May 2013 - June 2014
DIRECTV July 2007 - May 2012
The Home Depot December 2000 - July 2007
Skills
Leadership, Management, Customer Satisfaction, Training, Finance, Retail, Accountability, Driving Results, Microsoft Excel, Data Entry, Employee Relations, Time Management, Vlookup, macros, Pivot Tables, SAP ERP, GAAP, Process Improvement, Business Analysis, Shrink Reduction, Financial Analysis, P&L Analysis, QuickBooks, Purchasing, Routing, Networking, Microsoft Office, Interviews, Performance Reviews, Budget Monitoring, Inventory Management, 10 Key, Merchandising, Balance Sheet, Income Statement, Cash Flow Statements, Progressive Discipline, Customer Service, Profit, B2B Sales, Team Building
Education
University of Phoenix 2007 — 2012
Bachelor of Science (B.S.), Accounting and Finance, 3.64/4.0
The Coca-Cola Company June 2014 - Present
Coca-Cola Refreshments May 2013 - June 2014
DIRECTV July 2007 - May 2012
The Home Depot December 2000 - July 2007
Skills
Leadership, Management, Customer Satisfaction, Training, Finance, Retail, Accountability, Driving Results, Microsoft Excel, Data Entry, Employee Relations, Time Management, Vlookup, macros, Pivot Tables, SAP ERP, GAAP, Process Improvement, Business Analysis, Shrink Reduction, Financial Analysis, P&L Analysis, QuickBooks, Purchasing, Routing, Networking, Microsoft Office, Interviews, Performance Reviews, Budget Monitoring, Inventory Management, 10 Key, Merchandising, Balance Sheet, Income Statement, Cash Flow Statements, Progressive Discipline, Customer Service, Profit, B2B Sales, Team Building
Education
University of Phoenix 2007 — 2012
Bachelor of Science (B.S.), Accounting and Finance, 3.64/4.0
Raj Persad Raj Persad's DIRECTV Experience May 2011 - August 2015
Job Sr. Manager, Software Development
Industry Computer Software
Experience
AT&T August 2015 - Present
DIRECTV May 2011 - August 2015
DIRECTV February 2010 - April 2011
The Capital Group Companies January 2008 - December 2009
Skills
Change Management, Databases, Enterprise Risk..., Enterprise Software, Middleware, Process Improvement, Programming, Risk Assessment, Risk Management, Software Development, Software Development..., Software Project..., Software Quality..., Strategic Planning, Team Building, Team Leadership, Test Automation, Test Methodologies, Unix/Windows, Testing, Unix, Software Documentation, Windows, Quality Assurance, Test Planning, Integration, Security, Analysis, Management, Java Enterprise Edition, Agile Methodologies, ERP, Cross-functional Team...
Education
University of Phoenix 2004 — 2006
MBA, Global Management
University of Reading, UK 1996 — 1997
MSc, Engineering and Information Sciences
University of Reading, UK 1993 — 1996
BSc (Hons), Human Cybernetics
AT&T August 2015 - Present
DIRECTV May 2011 - August 2015
DIRECTV February 2010 - April 2011
The Capital Group Companies January 2008 - December 2009
Skills
Change Management, Databases, Enterprise Risk..., Enterprise Software, Middleware, Process Improvement, Programming, Risk Assessment, Risk Management, Software Development, Software Development..., Software Project..., Software Quality..., Strategic Planning, Team Building, Team Leadership, Test Automation, Test Methodologies, Unix/Windows, Testing, Unix, Software Documentation, Windows, Quality Assurance, Test Planning, Integration, Security, Analysis, Management, Java Enterprise Edition, Agile Methodologies, ERP, Cross-functional Team...
Education
University of Phoenix 2004 — 2006
MBA, Global Management
University of Reading, UK 1996 — 1997
MSc, Engineering and Information Sciences
University of Reading, UK 1993 — 1996
BSc (Hons), Human Cybernetics
Sharelle Melius Sharelle Melius's DIRECTV Experience August 2013 - July 2014
Job at
Industry Retail
Experience
UnitedHealth Group July 2014 - Present
DIRECTV August 2013 - July 2014
Home Instead Senior Care June 2012 - January 2013
Kohl's Department Stores 2010 - 2012
ADT Security Services October 2008 - July 2009
Wyandot Center-Community Behavioral March 2008 - September 2008
Nick-N-Willy's Take-N-Bake Pizza August 2006 - February 2008
Mr. Goodcent's Subs & Pastas April 2002 - April 2005
Skills
Merchandising, Customer Service, Visual Merchandising, Inventory Management, Retail, Store Management, Cash Register, Data Entry, Inventory Control, Customer Satisfaction, Shrinkage, Schedule, Appointment Scheduling, Records Management, Medical Records, Office Management, Telephone Skills, Microsoft Office, Administrative..., Loss Prevention
Education
University of Phoenix 2013 — 2015
Master's degree, Health/Health Care Administration/Management
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Health Administration/Health Information Systems
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Health Care Administration/Medical Records
UnitedHealth Group July 2014 - Present
DIRECTV August 2013 - July 2014
Home Instead Senior Care June 2012 - January 2013
Kohl's Department Stores 2010 - 2012
ADT Security Services October 2008 - July 2009
Wyandot Center-Community Behavioral March 2008 - September 2008
Nick-N-Willy's Take-N-Bake Pizza August 2006 - February 2008
Mr. Goodcent's Subs & Pastas April 2002 - April 2005
Skills
Merchandising, Customer Service, Visual Merchandising, Inventory Management, Retail, Store Management, Cash Register, Data Entry, Inventory Control, Customer Satisfaction, Shrinkage, Schedule, Appointment Scheduling, Records Management, Medical Records, Office Management, Telephone Skills, Microsoft Office, Administrative..., Loss Prevention
Education
University of Phoenix 2013 — 2015
Master's degree, Health/Health Care Administration/Management
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Health Administration/Health Information Systems
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Health Care Administration/Medical Records
Morris Courtney Morris Courtney's DIRECTV Experience May 2004 - November 2006
Job Realtor at Wardley Real Estate
Industry Real Estate
Experience
Wardley Real Estate March 2012 - Present
Medco Health LLC July 2008 - March 2010
Sitel December 2006 - July 2008
DIRECTV May 2004 - November 2006
United States Air Force January 1978 - June 1998
Skills
Microsoft Office, Excel, Problem Solving, Negotiation, Customer Relations, Real Estate, Microsoft Excel, REO, First Time Home Buyers, Short Sales, Customer Service, SFR, Vacation Homes, Foreclosures, Real Property, Buyer Representation, Referrals, Buyers, Listings, New Home Sales, Relocation Buyers, Townhomes, Investors, Single Family Homes, Income Properties, New Homes, HUD, Property, Property Management, Resellers, FHA, Rentals, Selling, 1031 Exchanges, Residential Homes, Luxury, Investment Properties, Sellers, Relocation, Condos, Real Estate Transactions, Real Estate License, Home Staging, Commercial Real Estate, ABR, Agents, e-PRO, Seller Representation, Move Up Buyers, Waterfront
Education
University of Phoenix 1998 — 2005
Bachelor of Science, Business Administration
Columbus Unified High School Columbus KS 1974 — 1978
General Studies
Wardley Real Estate March 2012 - Present
Medco Health LLC July 2008 - March 2010
Sitel December 2006 - July 2008
DIRECTV May 2004 - November 2006
United States Air Force January 1978 - June 1998
Skills
Microsoft Office, Excel, Problem Solving, Negotiation, Customer Relations, Real Estate, Microsoft Excel, REO, First Time Home Buyers, Short Sales, Customer Service, SFR, Vacation Homes, Foreclosures, Real Property, Buyer Representation, Referrals, Buyers, Listings, New Home Sales, Relocation Buyers, Townhomes, Investors, Single Family Homes, Income Properties, New Homes, HUD, Property, Property Management, Resellers, FHA, Rentals, Selling, 1031 Exchanges, Residential Homes, Luxury, Investment Properties, Sellers, Relocation, Condos, Real Estate Transactions, Real Estate License, Home Staging, Commercial Real Estate, ABR, Agents, e-PRO, Seller Representation, Move Up Buyers, Waterfront
Education
University of Phoenix 1998 — 2005
Bachelor of Science, Business Administration
Columbus Unified High School Columbus KS 1974 — 1978
General Studies
Jacob Loredo Jacob Loredo's DIRECTV Experience February 2014 - May 2015
Job Student at University of Phoenix
Industry Law Enforcement
Experience
DIRECTV February 2014 - May 2015
Brink’s April 2013 - December 2013
United States Marine Corps September 2004 - January 2013
Skills
Military Experience, Military Training, Military Operations, Security Clearance, Leadership, Personnel Supervision, Organizational..., Logistics, Military, Radio Communication, Force Protection, Combat, Security, Weapons, Marine Corps, Operational Planning, Tactics, DoD, Military Logistics, Team Leadership, Microsoft Office, Command, Weapons Handling, Intelligence Analysis, Counterterrorism, Microsoft Excel, PowerPoint, Microsoft Word, Hands-on Training, Marksmanship, Weapons Training, COMSEC, Readiness, Infantry Tactics, Combat Lifesaver, Joint Military..., HUMINT, Customer Satisfaction
Education
University of Phoenix-San Diego Campus
N/A, Criminal Justice/Law Enforcement Administration
Central County Occupational Center 2002 — 2004
Level I/II, Electrical Maintenance, A
Oak Grove High School 2000 — 2004
High School Deploma, General Education
DIRECTV February 2014 - May 2015
Brink’s April 2013 - December 2013
United States Marine Corps September 2004 - January 2013
Skills
Military Experience, Military Training, Military Operations, Security Clearance, Leadership, Personnel Supervision, Organizational..., Logistics, Military, Radio Communication, Force Protection, Combat, Security, Weapons, Marine Corps, Operational Planning, Tactics, DoD, Military Logistics, Team Leadership, Microsoft Office, Command, Weapons Handling, Intelligence Analysis, Counterterrorism, Microsoft Excel, PowerPoint, Microsoft Word, Hands-on Training, Marksmanship, Weapons Training, COMSEC, Readiness, Infantry Tactics, Combat Lifesaver, Joint Military..., HUMINT, Customer Satisfaction
Education
University of Phoenix-San Diego Campus
N/A, Criminal Justice/Law Enforcement Administration
Central County Occupational Center 2002 — 2004
Level I/II, Electrical Maintenance, A
Oak Grove High School 2000 — 2004
High School Deploma, General Education
Bill Thorn, CISSP's DIRECTV Experience May 1997 - August 2002
Job Security & Privacy Consultant
Industry Computer & Network Security
Experience
State of New Jersey March 2015 - Present
Apollo Group June 2008 - February 2015
Thorn & Associates September 2002 - June 2008
DIRECTV May 1997 - August 2002
City of Philadelphia - Fire Department September 1990 - May 1997
Skills
Information Security, SaaS, DNS, EnCase, Computer Forensics, Network Security, Application Security, Vulnerability Management, Disaster Recovery, Incident Response, Security, Malware Analysis, DLP, ITIL, Program Management, Computer Security, Penetration Testing, Forensic Analysis, McAfee, VPN, Security Audits, IT Audit, IT Management, Data Center, Leadership, Vulnerability Assessment, IT Strategy, PCI DSS, Firewalls, ISO 27001, CISSP, Information Technology, Information Security..., Cloud Computing, Intrusion Detection, IDS, Business Continuity, Data Security, Security Awareness, Security Architecture..., Identity Management, IPS, Fraud, Information Assurance, CISA, Security Policy, Governance, Incident Management, IT Operations, Encryption
Education
University of Phoenix 2011 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 1998 — 2010
Bachelor of Science (B.S.), Business Management
State of New Jersey March 2015 - Present
Apollo Group June 2008 - February 2015
Thorn & Associates September 2002 - June 2008
DIRECTV May 1997 - August 2002
City of Philadelphia - Fire Department September 1990 - May 1997
Skills
Information Security, SaaS, DNS, EnCase, Computer Forensics, Network Security, Application Security, Vulnerability Management, Disaster Recovery, Incident Response, Security, Malware Analysis, DLP, ITIL, Program Management, Computer Security, Penetration Testing, Forensic Analysis, McAfee, VPN, Security Audits, IT Audit, IT Management, Data Center, Leadership, Vulnerability Assessment, IT Strategy, PCI DSS, Firewalls, ISO 27001, CISSP, Information Technology, Information Security..., Cloud Computing, Intrusion Detection, IDS, Business Continuity, Data Security, Security Awareness, Security Architecture..., Identity Management, IPS, Fraud, Information Assurance, CISA, Security Policy, Governance, Incident Management, IT Operations, Encryption
Education
University of Phoenix 2011 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 1998 — 2010
Bachelor of Science (B.S.), Business Management
Raymond Slater Raymond Slater's DIRECTV Experience July 2014 - Present
Job Slater Services
Industry Consumer Services
Experience
DIRECTV July 2014 - Present
Slater Computer Services January 2010 - Present
Slater Services LLC January 2010 - Present
Fountain Valley electrical September 2013 - June 2014
Sanford and Smith Electric August 2005 - June 2008
Slater Lawn Care March 2001 - March 2005
Skills
Team Building, Customer Service, Sales Management, Cooking, Food, Management, Sales, Training, Leadership, Event Management, Coaching, Event Planning, Negotiation, Operations Management, Strategic Planning, Teamwork, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Process Scheduler, Construction, Business Planning, New Business Development, Small Business, Recruiting, Marketing, Social Media Marketing, Online Marketing, Outlook, Networking, Project Management, Troubleshooting
Education
University of Phoenix 2010 — 2012
Associates, Business
Withlacoochee Technical Institute 2002 — 2004
Comp TIA A+, Hardware, Software, & Networking
DIRECTV July 2014 - Present
Slater Computer Services January 2010 - Present
Slater Services LLC January 2010 - Present
Fountain Valley electrical September 2013 - June 2014
Sanford and Smith Electric August 2005 - June 2008
Slater Lawn Care March 2001 - March 2005
Skills
Team Building, Customer Service, Sales Management, Cooking, Food, Management, Sales, Training, Leadership, Event Management, Coaching, Event Planning, Negotiation, Operations Management, Strategic Planning, Teamwork, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Process Scheduler, Construction, Business Planning, New Business Development, Small Business, Recruiting, Marketing, Social Media Marketing, Online Marketing, Outlook, Networking, Project Management, Troubleshooting
Education
University of Phoenix 2010 — 2012
Associates, Business
Withlacoochee Technical Institute 2002 — 2004
Comp TIA A+, Hardware, Software, & Networking
Ashley Marano Ashley Marano's DIRECTV Experience May 2005 - June 2006
Job Commercial Service Coordinator at Safeguard Security & Communications
Industry Consumer Services
Experience
Safeguard Security & Communications October 2007 - Present
Copart September 2006 - August 2007
DIRECTV May 2005 - June 2006
Education
University of Phoenix 2009 — 2011
Business Management
Safeguard Security & Communications October 2007 - Present
Copart September 2006 - August 2007
DIRECTV May 2005 - June 2006
Education
University of Phoenix 2009 — 2011
Business Management
L.Clarice Gregory L.Clarice Gregory's DIRECTV Experience March 2012 - May 2013
Job Student at Woodruff Medical Training and Testing
Industry Hospital & Health Care
Experience
Personal Paramedicals Group February 2014 - June 2014
DIRECTV March 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C
Education
Woodruff Medical Testing and Training 2013 — 2014
Medical Assistant, Practical Nursing, Vocational Nursing and Nursing Assistants
University of Phoenix 2010 — 2013
Associate of Science (A.S.), Medical Administrative/Executive Assistant and Medical Secretary
Personal Paramedicals Group February 2014 - June 2014
DIRECTV March 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C
Education
Woodruff Medical Testing and Training 2013 — 2014
Medical Assistant, Practical Nursing, Vocational Nursing and Nursing Assistants
University of Phoenix 2010 — 2013
Associate of Science (A.S.), Medical Administrative/Executive Assistant and Medical Secretary
Scott Dulaney Scott Dulaney's DIRECTV Experience July 2009 - November 2012
Job Roving Supervisor at Arizona Sunset Security
Industry Security and Investigations
Experience
Arizona Sunset Security November 2014 - Present
UnitedHealth Group November 2012 - January 2014
DIRECTV July 2009 - November 2012
Garda CL West February 2002 - August 2009
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Leadership, Training, Time Management, Customer Satisfaction, Troubleshooting, Outlook, Software Installation, Technical Support, Access, Security, Wireless, Data Entry, Customer Retention, Process Improvement
Education
University of Phoenix 2014 — 2018
Bachelor of Science (BS), Information Technology Advanced Networking
Arizona Sunset Security November 2014 - Present
UnitedHealth Group November 2012 - January 2014
DIRECTV July 2009 - November 2012
Garda CL West February 2002 - August 2009
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Leadership, Training, Time Management, Customer Satisfaction, Troubleshooting, Outlook, Software Installation, Technical Support, Access, Security, Wireless, Data Entry, Customer Retention, Process Improvement
Education
University of Phoenix 2014 — 2018
Bachelor of Science (BS), Information Technology Advanced Networking
Italia Jimenez Italia Jimenez's DIRECTV Experience May 2012 - February 2013
Job Salad Bar at Sizzling Platter, LLC
Industry Restaurants
Experience
Sizzling Platter, LLC February 2013 - Present
Sizzling Platter, LLC February 2012 - Present
DIRECTV May 2012 - February 2013
Sizzling Platter, LLC June 2007 - May 2012
Education
University of Phoenix 2013 — 2014
Accounting
Magic Valley Alternative High School 2011 — 2012
High School Diploma
Sizzling Platter, LLC February 2013 - Present
Sizzling Platter, LLC February 2012 - Present
DIRECTV May 2012 - February 2013
Sizzling Platter, LLC June 2007 - May 2012
Education
University of Phoenix 2013 — 2014
Accounting
Magic Valley Alternative High School 2011 — 2012
High School Diploma
Robert Veloz Robert Veloz's DIRECTV Experience September 2013 - August 2014
Job Student at University of Phoenix
Industry
Experience
Tropicana Properties August 2014 - Present
DIRECTV September 2013 - August 2014
GC Services January 2009 - August 2012
U.S. Navy Reserves June 2009 - September 2011
United States Navy August 2004 - October 2008
Skills
Customer Service, Sales, Logistics, Navy, Microsoft Office, Troubleshooting, Computer Hardware, Microsoft Word, PowerPoint, Windows 7, Computer Repair, Customer Satisfaction, Data Entry, Access
Education
University of Phoenix 2009 — 2013
Bachelor Degree of Science in Business, Concentration in Administration
Tropicana Properties August 2014 - Present
DIRECTV September 2013 - August 2014
GC Services January 2009 - August 2012
U.S. Navy Reserves June 2009 - September 2011
United States Navy August 2004 - October 2008
Skills
Customer Service, Sales, Logistics, Navy, Microsoft Office, Troubleshooting, Computer Hardware, Microsoft Word, PowerPoint, Windows 7, Computer Repair, Customer Satisfaction, Data Entry, Access
Education
University of Phoenix 2009 — 2013
Bachelor Degree of Science in Business, Concentration in Administration
Edie Mooney Edie Mooney's DIRECTV Experience August 2007 - December 2013
Job Executive Assistant/Office Manager at Maynard Consulting Services
Industry Education Management
Experience
Maynard Consulting Services May 2015 - Present
Cal State University, Office of the Chancellor January 2015 - May 2015
Apple One - Temporary Assignment at BakeMark USA June 2014 - November 2014
DIRECTV August 2007 - December 2013
Ultimate Staffing - Temporary Assignment at DIRECTV February 2007 - August 2007
DIRECTV September 1999 - August 2005
Skills
Customer Service, Microsoft Office, Social Media Marketing, Social Media, Marketing, Management, Advertising, Entertainment, Outlook, Strategic Planning
Education
University of Phoenix 1999 — 2001
Bachelor's Degree, Business Management
CareerTrack
Certificate, Administrative Assistants Conference
SkillPath
Certificate, Administrative Assistants Conference
SkillPath
Certificate, How to be a Better Communicator
SkillPath
Certificate, Conference for Women
Maynard Consulting Services May 2015 - Present
Cal State University, Office of the Chancellor January 2015 - May 2015
Apple One - Temporary Assignment at BakeMark USA June 2014 - November 2014
DIRECTV August 2007 - December 2013
Ultimate Staffing - Temporary Assignment at DIRECTV February 2007 - August 2007
DIRECTV September 1999 - August 2005
Skills
Customer Service, Microsoft Office, Social Media Marketing, Social Media, Marketing, Management, Advertising, Entertainment, Outlook, Strategic Planning
Education
University of Phoenix 1999 — 2001
Bachelor's Degree, Business Management
CareerTrack
Certificate, Administrative Assistants Conference
SkillPath
Certificate, Administrative Assistants Conference
SkillPath
Certificate, How to be a Better Communicator
SkillPath
Certificate, Conference for Women
Manny Alexander Tovar's DIRECTV Experience March 2013 - September 2014
Job Data Center Support Engineer at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable August 2014 - May 2015
DIRECTV March 2013 - September 2014
Equator financial solutions September 2012 - 2013
The TriZetto Group September 2011 - September 2012
IBM November 2010 - 2011
FOX February 2007 - 2011
MySpace March 2010 - March 2010
Cricket Communications June 2010 - 2010
Amp'd Mobile June 2005 - March 2006
Verizon March 1994 - June 2005
Skills
Data Center, Servers, VMware, Troubleshooting, Security, Routers, Cloud Computing, Virtualization, Switches, DHCP, System Administration, Windows Server, Cabling, Visio, HVAC, Microsoft Office, Hardware, LAN-WAN, HP, Software Documentation, Vendor Management, Vendor Relations, Networking, Management, Infrastructure, Disaster Recovery, Information Technology, Cisco Technologies, Project Management, ITIL, SharePoint
Education
Learning Tree University Technical / Trade School
University Of Phoenix
BS, Computer Science
Time Warner Cable August 2014 - May 2015
DIRECTV March 2013 - September 2014
Equator financial solutions September 2012 - 2013
The TriZetto Group September 2011 - September 2012
IBM November 2010 - 2011
FOX February 2007 - 2011
MySpace March 2010 - March 2010
Cricket Communications June 2010 - 2010
Amp'd Mobile June 2005 - March 2006
Verizon March 1994 - June 2005
Skills
Data Center, Servers, VMware, Troubleshooting, Security, Routers, Cloud Computing, Virtualization, Switches, DHCP, System Administration, Windows Server, Cabling, Visio, HVAC, Microsoft Office, Hardware, LAN-WAN, HP, Software Documentation, Vendor Management, Vendor Relations, Networking, Management, Infrastructure, Disaster Recovery, Information Technology, Cisco Technologies, Project Management, ITIL, SharePoint
Education
Learning Tree University Technical / Trade School
University Of Phoenix
BS, Computer Science
D'Aughn Thomas D'Aughn Thomas's DIRECTV Experience April 2015 - Present
Job Payroll Administrator
Industry Financial Services
Experience
DIRECTV April 2015 - Present
Skills
Payroll, Technical Recruiting, Human Resources, Digital Photography, Photoshop, Project Management, MS Project, Illustrator, QuickBooks, ADP Payroll, PeopleSoft, HRIS, Benefits Administration, Employee Relations, Talent Management, Recruiting, Applicant Tracking..., PowerPoint, Microsoft Excel, Account Management, Microsoft Office, Access, Leadership, Employee Benefits
Education
University of Phoenix 2002 — 2005
BA, Business Administration
DIRECTV April 2015 - Present
Skills
Payroll, Technical Recruiting, Human Resources, Digital Photography, Photoshop, Project Management, MS Project, Illustrator, QuickBooks, ADP Payroll, PeopleSoft, HRIS, Benefits Administration, Employee Relations, Talent Management, Recruiting, Applicant Tracking..., PowerPoint, Microsoft Excel, Account Management, Microsoft Office, Access, Leadership, Employee Benefits
Education
University of Phoenix 2002 — 2005
BA, Business Administration
Ricardo Calbert Ricardo Calbert's DIRECTV Experience October 2008 - August 2010
Job Information Technology Specialist with Expertise in Information Security, and Computer Network Operations.
Industry Information Technology and Services
Experience
Hewlett-Packard February 2014 - Present
SMARTECH & Associates, LP December 2013 - February 2014
United States Air Force October 2012 - May 2013
New Horizons Computer Learning Center of Sacramento April 2012 - October 2012
DIRECTV October 2008 - August 2010
Comcast October 2006 - February 2008
US Army July 2002 - July 2006
Skills
Network Security, Security, Windows 7, Networking, Windows Vista, Computer Security, Troubleshooting, Operating Systems, Wireless Networking, Active Directory, Security Clearance, Telecommunications, Switches, Windows XP Pro, Security+, Network Administration, Microsoft Office 2007, CompTIA, Software Installation, Servers, Virtual PC, Network Architecture, CompTIA Network+..., Information Security, DNS, Routers, Information Assurance, Penetration Testing, Visio, Mac OS X, Network Engineering, OS X, Process Improvement, Secret Clearance,..., SDLC, Intelligence Analysis, Vulnerability Analysis, Risk Assessment, Risk Mitigation, Integration &..., Troubleshooting & IT..., Governance & Compliance, Microsoft Exchange, VPN, Windows XP, VMware, Microsoft Office
Education
University of Phoenix 2006 — 2011
BS, Information Technology/Information Systems Security
New Horizons Computer Learning Center (Sacramento) 2012 — 2013
Certifications, Information Systems Security
Hewlett-Packard February 2014 - Present
SMARTECH & Associates, LP December 2013 - February 2014
United States Air Force October 2012 - May 2013
New Horizons Computer Learning Center of Sacramento April 2012 - October 2012
DIRECTV October 2008 - August 2010
Comcast October 2006 - February 2008
US Army July 2002 - July 2006
Skills
Network Security, Security, Windows 7, Networking, Windows Vista, Computer Security, Troubleshooting, Operating Systems, Wireless Networking, Active Directory, Security Clearance, Telecommunications, Switches, Windows XP Pro, Security+, Network Administration, Microsoft Office 2007, CompTIA, Software Installation, Servers, Virtual PC, Network Architecture, CompTIA Network+..., Information Security, DNS, Routers, Information Assurance, Penetration Testing, Visio, Mac OS X, Network Engineering, OS X, Process Improvement, Secret Clearance,..., SDLC, Intelligence Analysis, Vulnerability Analysis, Risk Assessment, Risk Mitigation, Integration &..., Troubleshooting & IT..., Governance & Compliance, Microsoft Exchange, VPN, Windows XP, VMware, Microsoft Office
Education
University of Phoenix 2006 — 2011
BS, Information Technology/Information Systems Security
New Horizons Computer Learning Center (Sacramento) 2012 — 2013
Certifications, Information Systems Security
John Litzenberger, MBA John Litzenberger, MBA's DIRECTV Experience May 2007 - Present
Job Office of the President, DIRECTV
Industry Broadcast Media
Experience
DIRECTV May 2007 - Present
DIRECTV January 2013 - December 2013
DIRECTV May 1999 - January 2006
Sears Holdings Corporation October 1997 - May 1999
Hilton Hotels Worldwide January 1995 - October 1997
US Army May 1985 - July 1993
Skills
Analytics, Business, Customer Service, Curriculum Design, Microsoft Excel, Entrepreneurship, Economics, Higher Education, Key Performance..., Leadership, Microsoft Word, Microsoft Office, Mathematics, Negotiation, Office Management, PowerPoint, Problem Solving, Strategic Planning, Quality Assurance, Quality Auditing, Teachers, Writing, Creative Writing, Critical Thinking, Organizational..., Time Management, Leadership Development, Employee Relations, Process Improvement, Cross-functional Team..., Call Centers, Performance Management, Training, Customer Satisfaction, Coaching, Staff Development, Team Building, Project Management, Public Speaking, Project Planning, Data Analysis, Program Management, Team Leadership, Customer Retention, Analysis, Customer Experience, Management, Social Networking, Interviews, Employee Training
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.)
University of Phoenix 2006 — 2008
Master of Education (M.Ed.)
University of Phoenix 2003 — 2006
Bachelor of Business Administration (B.B.A.)
DIRECTV May 2007 - Present
DIRECTV January 2013 - December 2013
DIRECTV May 1999 - January 2006
Sears Holdings Corporation October 1997 - May 1999
Hilton Hotels Worldwide January 1995 - October 1997
US Army May 1985 - July 1993
Skills
Analytics, Business, Customer Service, Curriculum Design, Microsoft Excel, Entrepreneurship, Economics, Higher Education, Key Performance..., Leadership, Microsoft Word, Microsoft Office, Mathematics, Negotiation, Office Management, PowerPoint, Problem Solving, Strategic Planning, Quality Assurance, Quality Auditing, Teachers, Writing, Creative Writing, Critical Thinking, Organizational..., Time Management, Leadership Development, Employee Relations, Process Improvement, Cross-functional Team..., Call Centers, Performance Management, Training, Customer Satisfaction, Coaching, Staff Development, Team Building, Project Management, Public Speaking, Project Planning, Data Analysis, Program Management, Team Leadership, Customer Retention, Analysis, Customer Experience, Management, Social Networking, Interviews, Employee Training
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.)
University of Phoenix 2006 — 2008
Master of Education (M.Ed.)
University of Phoenix 2003 — 2006
Bachelor of Business Administration (B.B.A.)
Victoria Polubinska's DIRECTV Experience May 2010 - August 2010
Job Manager, Deal Finance Strategy, Content Distribution and Marketing at Viacom
Industry Entertainment
Experience
Viacom October 2014 - Present
Viacom September 2013 - September 2014
Credit Suisse June 2012 - August 2013
Wharton Small Business Development Center September 2009 - May 2012
Veebeam Corp July 2011 - November 2011
Wharton Interactive Media Initiative October 2009 - October 2010
DIRECTV May 2010 - August 2010
Harrison House Office September 2009 - May 2010
Sony Pictures Entertainment June 2009 - August 2009
Paramount Pictures June 2009 - July 2009
Skills
Out-of-the-sphere..., Business Strategy, Marketing Strategy, Social Networking, Public Relations, Event Planning, Mobile, Microsoft Office, Negotiation, Mobile Devices, Business Planning, Strategic Partnerships, Entrepreneurship, Market Research, Strategy, Project Management, Management, Start-ups, Marketing, Leadership, CRM, Social Media, Strategic Planning, SEO, Business Development, Sales
Education
University of Pennsylvania - The Wharton School
Bachelor of Science, Economics
Viacom October 2014 - Present
Viacom September 2013 - September 2014
Credit Suisse June 2012 - August 2013
Wharton Small Business Development Center September 2009 - May 2012
Veebeam Corp July 2011 - November 2011
Wharton Interactive Media Initiative October 2009 - October 2010
DIRECTV May 2010 - August 2010
Harrison House Office September 2009 - May 2010
Sony Pictures Entertainment June 2009 - August 2009
Paramount Pictures June 2009 - July 2009
Skills
Out-of-the-sphere..., Business Strategy, Marketing Strategy, Social Networking, Public Relations, Event Planning, Mobile, Microsoft Office, Negotiation, Mobile Devices, Business Planning, Strategic Partnerships, Entrepreneurship, Market Research, Strategy, Project Management, Management, Start-ups, Marketing, Leadership, CRM, Social Media, Strategic Planning, SEO, Business Development, Sales
Education
University of Pennsylvania - The Wharton School
Bachelor of Science, Economics
Sabrina Combs Sabrina Combs's DIRECTV Experience 1997 - 2007
Job Campaign Staffer at Committee to Retain John Lovick
Industry Government Administration
Experience
City of Bothell January 2008 - Present
Committee to Elect John Lovick 2007 - Present
DIRECTV 1997 - 2007
Skills
Policy, Customer Service, Sustainability, Strategic Planning, Project Management, Environmental Awareness, Government, Program Management, Change Management, Community Outreach, Local Government
Education
University of Phoenix 1999 — 2001
Bachelor of Science, Business Management
West Valley College 1995 — 1997
General Education
City of Bothell January 2008 - Present
Committee to Elect John Lovick 2007 - Present
DIRECTV 1997 - 2007
Skills
Policy, Customer Service, Sustainability, Strategic Planning, Project Management, Environmental Awareness, Government, Program Management, Change Management, Community Outreach, Local Government
Education
University of Phoenix 1999 — 2001
Bachelor of Science, Business Management
West Valley College 1995 — 1997
General Education
Carla J. Llanos Santos's DIRECTV Experience December 2002 - December 2007
Job Medical & Digital Marketing Specialist at Nestle S.A.
Industry Food & Beverages
Experience
Nestle S.A. August 2014 - Present
Nestle S.A. August 2013 - August 2014
Nestlé S.A. July 2009 - June 2013
Johnson & Johnson January 2007 - February 2009
DIRECTV December 2002 - December 2007
Skills
Ability to work under..., Fuent bilingual..., Teamwork oriented and..., Capacity to solve..., Computer literate:..., Direct Marketing, Marketing Management, Cross-functional Team..., Marketing Strategy, Sales Operations, Marketing, CRM, Customer Insight, Management, Market Planning, Negotiation, Sales, Budgets, Trade Marketing, Business Planning
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Puerto Rico-Rio Piedras 2002 — 2007
Bachelor's degree, Marketing/Human resources
Nestle S.A. August 2014 - Present
Nestle S.A. August 2013 - August 2014
Nestlé S.A. July 2009 - June 2013
Johnson & Johnson January 2007 - February 2009
DIRECTV December 2002 - December 2007
Skills
Ability to work under..., Fuent bilingual..., Teamwork oriented and..., Capacity to solve..., Computer literate:..., Direct Marketing, Marketing Management, Cross-functional Team..., Marketing Strategy, Sales Operations, Marketing, CRM, Customer Insight, Management, Market Planning, Negotiation, Sales, Budgets, Trade Marketing, Business Planning
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Puerto Rico-Rio Piedras 2002 — 2007
Bachelor's degree, Marketing/Human resources
Justin Blair Justin Blair's DIRECTV Experience July 2001 - August 2009
Job Help Desk Consultant at Taos
Industry Information Technology and Services
Experience
Taos December 2014 - Present
Teleperformance September 2013 - December 2014
Unisys January 2013 - May 2013
Mindlance July 2012 - January 2013
CenturyLink October 2009 - February 2012
DIRECTV July 2001 - August 2009
EDS December 2000 - June 2001
Walmart June 1997 - October 2000
Skills
Troubleshooting, Technical Support, Windows 7, Customer Service, SharePoint, Network Administration, Help Desk Support, Computer Building, Computer Maintenance, Call Centers, Access, Active Directory, Windows Server, Windows, Printers, Call Center, Computer Hardware, Computer Hardware..., HTML 5, CSS, CompTIA A+ Certification, Networking
Education
University of Phoenix 2009 — 2011
Bachelors, Information Technology: Networking and Telecommunications
Ricks College 1996 — 1998
Associates, Business Management
Taos December 2014 - Present
Teleperformance September 2013 - December 2014
Unisys January 2013 - May 2013
Mindlance July 2012 - January 2013
CenturyLink October 2009 - February 2012
DIRECTV July 2001 - August 2009
EDS December 2000 - June 2001
Walmart June 1997 - October 2000
Skills
Troubleshooting, Technical Support, Windows 7, Customer Service, SharePoint, Network Administration, Help Desk Support, Computer Building, Computer Maintenance, Call Centers, Access, Active Directory, Windows Server, Windows, Printers, Call Center, Computer Hardware, Computer Hardware..., HTML 5, CSS, CompTIA A+ Certification, Networking
Education
University of Phoenix 2009 — 2011
Bachelors, Information Technology: Networking and Telecommunications
Ricks College 1996 — 1998
Associates, Business Management
Tarra McClure Tarra McClure's DIRECTV Experience October 2011 - September 2012
Job Outside Sales Representative at TruGreen
Industry Marketing and Advertising
Experience
TruGreen March 2014 - Present
Title Cash January 2013 - October 2013
DIRECTV October 2011 - September 2012
Wells Fargo Bank December 2009 - May 2011
Combined Insurance March 2003 - August 2009
Sears & Roebuck Company August 2001 - October 2002
Marriott International January 1999 - December 2000
Professional Movers May 1997 - October 1998
Skills
Administrative..., Bookkeeping, Business, Customer Service, Microsoft Excel, General Ledger, Hospitality, Hotels, Internet, Invoicing, Leadership, Microsoft Office, Microsoft Word, Mathematics, Office Management, Organization, PowerPoint, Peachtree, QuickBooks, Recruiting, sales, Underwriting, Writing
Education
University of Phoenix 2011 — 2015
Bachelor of Arts (B.A.), Accounting, 3.8
University of Phoenix 2009 — 2011
Associates, Accounting
TruGreen March 2014 - Present
Title Cash January 2013 - October 2013
DIRECTV October 2011 - September 2012
Wells Fargo Bank December 2009 - May 2011
Combined Insurance March 2003 - August 2009
Sears & Roebuck Company August 2001 - October 2002
Marriott International January 1999 - December 2000
Professional Movers May 1997 - October 1998
Skills
Administrative..., Bookkeeping, Business, Customer Service, Microsoft Excel, General Ledger, Hospitality, Hotels, Internet, Invoicing, Leadership, Microsoft Office, Microsoft Word, Mathematics, Office Management, Organization, PowerPoint, Peachtree, QuickBooks, Recruiting, sales, Underwriting, Writing
Education
University of Phoenix 2011 — 2015
Bachelor of Arts (B.A.), Accounting, 3.8
University of Phoenix 2009 — 2011
Associates, Accounting
Katherine Throop's DIRECTV Experience May 2000 - May 2005
Job Vice President Customer Care at Prepaid Card Co.
Industry Financial Services
Experience
Prepaid Card Services April 2013 - Present
Fidelity National Information Services May 2005 - April 2013
DIRECTV May 2000 - May 2005
Bank of America Mortgage January 1997 - May 2000
Bank of America Consumer Lending February 1994 - December 1996
Bank of America Origination Operations January 1993 - January 1994
Bank of America Consumer Loan January 1989 - January 1993
Bank of America May 1984 - January 1989
Skills
Call Center, Customer Satisfaction, Process Improvement, IT Service Management, Customer Relations, Outsourcing, Customer Service, Call Centers, Budgets, IT Strategy, Business Process..., Strategy, Leadership, Telecommunications, CRM, Training, Customer Experience, Vendor Management, Management
Education
University of Phoenix
Prepaid Card Services April 2013 - Present
Fidelity National Information Services May 2005 - April 2013
DIRECTV May 2000 - May 2005
Bank of America Mortgage January 1997 - May 2000
Bank of America Consumer Lending February 1994 - December 1996
Bank of America Origination Operations January 1993 - January 1994
Bank of America Consumer Loan January 1989 - January 1993
Bank of America May 1984 - January 1989
Skills
Call Center, Customer Satisfaction, Process Improvement, IT Service Management, Customer Relations, Outsourcing, Customer Service, Call Centers, Budgets, IT Strategy, Business Process..., Strategy, Leadership, Telecommunications, CRM, Training, Customer Experience, Vendor Management, Management
Education
University of Phoenix
Johnny Shepphard's DIRECTV Experience May 2014 - October 2014
Job Business Analyst BMO/Technology at Capital Group
Industry Information Technology and Services
Experience
Capital Group November 2014 - Present
DIRECTV May 2014 - October 2014
NBCUniversal, Inc. May 2013 - May 2014
MSB Talent Acquisition December 2010 - May 2013
Oakley 2008 - 2009
Wisteria Entertainment/Music January 2000 - 2009
Leiner Health Products 2003 - 2008
Universal Studios 2000 - 2002
Unocal 76 Products 1995 - 1997
Skills
ERP, IT Management, Time Management, Business Process, Analysis, Teamwork, SAP, Accounting, Recruiting, Microsoft Office, Accounts Payable, Forecasting, Management, Marketing, Microsoft Excel, Vendor Management, Business Strategy, Business Development, Human Resources, Talent Acquisition, Software Documentation, Project Management, Budgets, Finance, Process Improvement
Education
University of Phoenix 1998 — 2009
B/S, Business Information Systems
UCLA - Extension 1997 — 2001
Certification, Entertainment Studies - Music Business
LACC
Capital Group November 2014 - Present
DIRECTV May 2014 - October 2014
NBCUniversal, Inc. May 2013 - May 2014
MSB Talent Acquisition December 2010 - May 2013
Oakley 2008 - 2009
Wisteria Entertainment/Music January 2000 - 2009
Leiner Health Products 2003 - 2008
Universal Studios 2000 - 2002
Unocal 76 Products 1995 - 1997
Skills
ERP, IT Management, Time Management, Business Process, Analysis, Teamwork, SAP, Accounting, Recruiting, Microsoft Office, Accounts Payable, Forecasting, Management, Marketing, Microsoft Excel, Vendor Management, Business Strategy, Business Development, Human Resources, Talent Acquisition, Software Documentation, Project Management, Budgets, Finance, Process Improvement
Education
University of Phoenix 1998 — 2009
B/S, Business Information Systems
UCLA - Extension 1997 — 2001
Certification, Entertainment Studies - Music Business
LACC
David Feldstein David Feldstein's DIRECTV Experience 2004 - August 2011
Job Executive Producer, Mobile and Advanced Platforms, FOX Sports
Industry Entertainment
Experience
FOX Sports August 2011 - Present
DIRECTV 2004 - August 2011
3ality Digital 2003 - 2004
Ignite! Inc. 2001 - 2002
Zeros & Ones 1999 - 2001
Skills
Digital Content Product..., User Experience, User Interface, Mobile Applications, Tablet Applications, Second Screen..., Connected Device..., Interactive TV, New Media, Digital Media, Social Media, Video, Video Production, Television, Entertainment, Broadcast, Film Production, Display Technology, Advertising, Mobile Devices, Social Media Marketing, VOD, Social Media Integration, Digital Strategy, Creative Strategy, Strategy, Content Development, Content Management, Digital Marketing, Product Development, Product Management
Education
USC Cinema 1989 — 1992
MFA, Film Production, Writing Emphasis
University of Pennsylvania 1986 — 1989
BA, Film
Mount Lebanon HS 1981 — 1989
HS
FOX Sports August 2011 - Present
DIRECTV 2004 - August 2011
3ality Digital 2003 - 2004
Ignite! Inc. 2001 - 2002
Zeros & Ones 1999 - 2001
Skills
Digital Content Product..., User Experience, User Interface, Mobile Applications, Tablet Applications, Second Screen..., Connected Device..., Interactive TV, New Media, Digital Media, Social Media, Video, Video Production, Television, Entertainment, Broadcast, Film Production, Display Technology, Advertising, Mobile Devices, Social Media Marketing, VOD, Social Media Integration, Digital Strategy, Creative Strategy, Strategy, Content Development, Content Management, Digital Marketing, Product Development, Product Management
Education
USC Cinema 1989 — 1992
MFA, Film Production, Writing Emphasis
University of Pennsylvania 1986 — 1989
BA, Film
Mount Lebanon HS 1981 — 1989
HS
Argentina Vartolomei Argentina Vartolomei's DIRECTV Experience 2009 - Present
Job Sr. Manager at DIRECTV
Industry Broadcast Media
Experience
DIRECTV 2009 - Present
DIRECTV 2004 - 2009
Hughes Electronics Ltd 1998 - 2003
Hughes Electronics Ltd 1996 - 1998
Bank of America 1994 - 1996
Skills
Cash Management, Treasury Management..., Working Capital..., Policy and Procedure..., Banking, Payment Systems, Liquidity Management, Team Leadership
Education
Matei Basarab
University of Phoenix 1993 — 1995
Bachelor’s Degree, Business Administration and Management, General
University of Brasov, Romania 1985 — 1987
Mechanical Engineering
Polytechnical University of Bucharest 1983 — 1985
Aerospace Engineering
DIRECTV 2009 - Present
DIRECTV 2004 - 2009
Hughes Electronics Ltd 1998 - 2003
Hughes Electronics Ltd 1996 - 1998
Bank of America 1994 - 1996
Skills
Cash Management, Treasury Management..., Working Capital..., Policy and Procedure..., Banking, Payment Systems, Liquidity Management, Team Leadership
Education
Matei Basarab
University of Phoenix 1993 — 1995
Bachelor’s Degree, Business Administration and Management, General
University of Brasov, Romania 1985 — 1987
Mechanical Engineering
Polytechnical University of Bucharest 1983 — 1985
Aerospace Engineering
Jesus JB Benitez Jesus JB Benitez's DIRECTV Experience July 2010 - Present
Job Senior Manager Commercial Sales at DIRECTV
Industry Telecommunications
Experience
DIRECTV July 2010 - Present
DIRECTV September 2009 - July 2010
DIRECTV February 2007 - September 2008
BIVA June 2005 - February 2007
Centennial Wireless November 2003 - June 2005
Centennial Wireless August 2002 - November 2003
Centennial Wireless March 2001 - August 2002
Centennial Wireless February 1999 - March 2001
Blockbuster 1991 - 1997
Blockbuster 1991 - 1997
Skills
International..., Spanish-English, Salesforce.com, Sales Management, Sales, Customer Retention, Channel Partners, Sales Rep Training, Direct Sales, Account Management, Telecommunications, Management, Training, Marketing, Sales Operations, Product Marketing, Product Management, Strategic Partnerships, New Business Development
Education
University of Phoenix 2000 — 2002
Marketing, Marketing
DIRECTV July 2010 - Present
DIRECTV September 2009 - July 2010
DIRECTV February 2007 - September 2008
BIVA June 2005 - February 2007
Centennial Wireless November 2003 - June 2005
Centennial Wireless August 2002 - November 2003
Centennial Wireless March 2001 - August 2002
Centennial Wireless February 1999 - March 2001
Blockbuster 1991 - 1997
Blockbuster 1991 - 1997
Skills
International..., Spanish-English, Salesforce.com, Sales Management, Sales, Customer Retention, Channel Partners, Sales Rep Training, Direct Sales, Account Management, Telecommunications, Management, Training, Marketing, Sales Operations, Product Marketing, Product Management, Strategic Partnerships, New Business Development
Education
University of Phoenix 2000 — 2002
Marketing, Marketing
Jill Eggleston's DIRECTV Experience September 2012 - Present
Job Billing and Tec Support Supervisor
Industry Information Technology and Services
Experience
DIRECTV September 2012 - Present
Wal-Mart May 2011 - August 2012
Skills
Cashiering, Inventory Management, Inventory Control, Data Entry, Customer Service, Store Management, Telephone Skills, Time Management, Cash Register, Retail Sales, Phone Etiquette, Microsoft Word, Cash Handling Experience, Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Teamwork, Sales, Leadership, Customer Experience, Team Leadership, Windows 7, Critical Thinking, Troubleshooting, POS, Inventory, Management, Training, Team Building, Profit, Call Centers, Windows XP, Retail
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2009 — 2011
Associates, Business Administration and Management, General
DIRECTV September 2012 - Present
Wal-Mart May 2011 - August 2012
Skills
Cashiering, Inventory Management, Inventory Control, Data Entry, Customer Service, Store Management, Telephone Skills, Time Management, Cash Register, Retail Sales, Phone Etiquette, Microsoft Word, Cash Handling Experience, Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Teamwork, Sales, Leadership, Customer Experience, Team Leadership, Windows 7, Critical Thinking, Troubleshooting, POS, Inventory, Management, Training, Team Building, Profit, Call Centers, Windows XP, Retail
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2009 — 2011
Associates, Business Administration and Management, General
Eddie Mercado's DIRECTV Experience April 2014 - Present
Job Digital Marketing & ECommerce at DIRECTV
Industry Online Media
Experience
DIRECTV April 2014 - Present
DIRECTV August 2011 - April 2014
AOL Huffington Post Media Group September 2010 - August 2011
Nickelodeon (Viacom Networks) December 2008 - August 2010
Discovery Communications March 2006 - November 2008
Innovative Artists November 1999 - August 2005
Skills
SEO, SMO, Social Media, Online Marketing, SEM, Online Advertising, Facebook, Organic Search, Digital Marketing, E-commerce, Strategy, Marketing, Competitive Analysis, Digital Media, Digital Strategy, Management
Education
University of Pennsylvania - The Wharton School
BS in Economics, Management and Legal Studies
DIRECTV April 2014 - Present
DIRECTV August 2011 - April 2014
AOL Huffington Post Media Group September 2010 - August 2011
Nickelodeon (Viacom Networks) December 2008 - August 2010
Discovery Communications March 2006 - November 2008
Innovative Artists November 1999 - August 2005
Skills
SEO, SMO, Social Media, Online Marketing, SEM, Online Advertising, Facebook, Organic Search, Digital Marketing, E-commerce, Strategy, Marketing, Competitive Analysis, Digital Media, Digital Strategy, Management
Education
University of Pennsylvania - The Wharton School
BS in Economics, Management and Legal Studies
Branon Dacoscos Branon Dacoscos's DIRECTV Experience January 2010 - March 2013
Job Technology expert
Industry Information Technology and Services
Experience
SLS April 2014 - August 2015
HomeSmart from Xcel Energy April 2013 - April 2014
DIRECTV January 2010 - March 2013
Dish Network May 2005 - January 2010
Skills
Troubleshooting, Call Centers, Customer Service, Programming, Computer Hardware, Microsoft Office, Telecommunications, Software Installation, Microsoft Excel, Microsoft Word, Outlook, Apple Pages, Apple Numbers, Apple Keynote, Apple Motion, PowerPoint, Apple Software, Windows XP, Windows Vista, Windows 7, Windows 8, iOS, iOS Development, Basic HTML, Java, JavaScript, CSS, Computer Software, Digital Photography, Final Cut Pro, Logic Pro, Photoshop, Customer Satisfaction, Customer Experience
Education
University of Phoenix 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Science, 3.43
SLS April 2014 - August 2015
HomeSmart from Xcel Energy April 2013 - April 2014
DIRECTV January 2010 - March 2013
Dish Network May 2005 - January 2010
Skills
Troubleshooting, Call Centers, Customer Service, Programming, Computer Hardware, Microsoft Office, Telecommunications, Software Installation, Microsoft Excel, Microsoft Word, Outlook, Apple Pages, Apple Numbers, Apple Keynote, Apple Motion, PowerPoint, Apple Software, Windows XP, Windows Vista, Windows 7, Windows 8, iOS, iOS Development, Basic HTML, Java, JavaScript, CSS, Computer Software, Digital Photography, Final Cut Pro, Logic Pro, Photoshop, Customer Satisfaction, Customer Experience
Education
University of Phoenix 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Science, 3.43
John Seibert, CAMS, CFCS John Seibert, CAMS, CFCS's DIRECTV Experience November 1992 - September 2001
Job Sr. Business Analyst at Western Union
Industry Information Technology and Services
Experience
Western Union January 2005 - Present
Western Union Financial Services 2005 - Present
Municipal Software April 2002 - August 2004
DIRECTV November 1992 - September 2001
Skills
Microsoft SQL Server, VB.NET, Risk Management, Software Development, Requirements Analysis, Visio, Business Analysis, SDLC, Requirements Gathering
Education
University of Phoenix 2007 — 2009
Bachelor of Science (BS), Software Engineering
Baptist Bible College 1982 — 1985
Missions
Western Union January 2005 - Present
Western Union Financial Services 2005 - Present
Municipal Software April 2002 - August 2004
DIRECTV November 1992 - September 2001
Skills
Microsoft SQL Server, VB.NET, Risk Management, Software Development, Requirements Analysis, Visio, Business Analysis, SDLC, Requirements Gathering
Education
University of Phoenix 2007 — 2009
Bachelor of Science (BS), Software Engineering
Baptist Bible College 1982 — 1985
Missions
Lindsay (Lindsay Cope) Holdsworth's DIRECTV Experience April 2014 - July 2014
Job Recruiting Coordinator at Air Methods
Industry Human Resources
Experience
Air Methods June 2015 - Present
Waste Connections, Inc. February 2015 - April 2015
ServiceSource July 2014 - January 2015
DIRECTV April 2014 - July 2014
OppenheimerFunds February 2014 - April 2014
Just Between Friends Franchise System, Inc. January 2011 - January 2014
Regis Jesuit High School July 2007 - May 2013
Boys Hope Girls Hope of Colorado May 2011 - December 2012
Marsico Capital Management November 2001 - November 2009
Parkridge Vision Specialists November 2005 - July 2007
Skills
Talent Management, Employee Engagement, Microsoft Excel, Microsoft Word, Recruiting, PowerPoint, Microsoft Office, Talent Acquisition, Onboarding, HRIS, Training, Budgets, Customer Retention, Vendor Management, Training Delivery, Workforce Planning, Strategic Planning, Team Building, Deferred Compensation, English, HTML
Education
University of Phoenix 2000 — 2002
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services
University of Northern Colorado 1994 — 1998
Bachelor of Arts (B.A.), Sociology
Air Methods June 2015 - Present
Waste Connections, Inc. February 2015 - April 2015
ServiceSource July 2014 - January 2015
DIRECTV April 2014 - July 2014
OppenheimerFunds February 2014 - April 2014
Just Between Friends Franchise System, Inc. January 2011 - January 2014
Regis Jesuit High School July 2007 - May 2013
Boys Hope Girls Hope of Colorado May 2011 - December 2012
Marsico Capital Management November 2001 - November 2009
Parkridge Vision Specialists November 2005 - July 2007
Skills
Talent Management, Employee Engagement, Microsoft Excel, Microsoft Word, Recruiting, PowerPoint, Microsoft Office, Talent Acquisition, Onboarding, HRIS, Training, Budgets, Customer Retention, Vendor Management, Training Delivery, Workforce Planning, Strategic Planning, Team Building, Deferred Compensation, English, HTML
Education
University of Phoenix 2000 — 2002
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services
University of Northern Colorado 1994 — 1998
Bachelor of Arts (B.A.), Sociology
Ricardo Porras Ricardo Porras's DIRECTV Experience June 2015 - Present
Job Logistics & Technical Operations Leader at Metrolight Inc.
Industry Information Technology and Services
Experience
DIRECTV June 2015 - Present
Metrolight Inc. June 2012 - May 2015
Yusen Logistics Americas October 2010 - May 2012
Sony Electronics October 2002 - June 2009
Sony Electronics Inc October 2002 - June 2009
Sony LCS 2002 - 2004
Purchasing January 2001 - January 2002
TEKsystems January 2000 - January 2001
Warehouse January 1998 - January 2000
Sony LCS 1998 - 2000
Skills
Logistics, Leadership, Operations Management, Continuous Improvement, SAP, Troubleshooting, Warehousing, Management, Customer Service, Training, Purchasing, Forecasting, Shipping, Supply Chain, Transportation, Network Administration, Logistics Management, Warehouse Management, Telecommunications, IT Service Management
Education
University of Phoenix 2009 — 2011
Associate's degree, Information Technology
University of Phoenix 2007 — 2011
Associate of Arts, the Information Technology Networking
University of Phoenix 2007 — 2009
AAIT/N, Business Communications, Wireless Networking, Network Security
DEVRY 2000 — 2000
Computer Information Systems
DIRECTV June 2015 - Present
Metrolight Inc. June 2012 - May 2015
Yusen Logistics Americas October 2010 - May 2012
Sony Electronics October 2002 - June 2009
Sony Electronics Inc October 2002 - June 2009
Sony LCS 2002 - 2004
Purchasing January 2001 - January 2002
TEKsystems January 2000 - January 2001
Warehouse January 1998 - January 2000
Sony LCS 1998 - 2000
Skills
Logistics, Leadership, Operations Management, Continuous Improvement, SAP, Troubleshooting, Warehousing, Management, Customer Service, Training, Purchasing, Forecasting, Shipping, Supply Chain, Transportation, Network Administration, Logistics Management, Warehouse Management, Telecommunications, IT Service Management
Education
University of Phoenix 2009 — 2011
Associate's degree, Information Technology
University of Phoenix 2007 — 2011
Associate of Arts, the Information Technology Networking
University of Phoenix 2007 — 2009
AAIT/N, Business Communications, Wireless Networking, Network Security
DEVRY 2000 — 2000
Computer Information Systems
Bill Belden Bill Belden's DIRECTV Experience June 2014 - Present
Job Video and Technology Business Leader
Industry Entertainment
Experience
DIRECTV June 2014 - Present
Vuguru LLC March 2013 - June 2014
DIRECTV October 2011 - March 2013
Microsoft Xbox July 2006 - September 2011
Ignited October 2000 - May 2004
Accenture September 1997 - March 2000
Skills
Strategy, Product Management, Business Development, Strategic Partnerships, Marketing, Integrated Marketing, Digital Media, Analytics, Leadership, Competitive Analysis, Cross-functional Team..., Management Consulting, Marketing Strategy, Management, Consulting, P&L Management, B2B, Product Launch, Business Analysis, Analytical Skills, Strategic Planning, Go-to-market Strategy, Mobile Devices, Film and Television..., Entrepreneurship, Negotiation, Finance, Pricing Strategy, Research, Programming, Product Marketing, Digital Marketing, Business Strategy, Start-ups, E-commerce, Financial Analysis, Forecasting, Entertainment, New Media, Television, Financial Modeling, Video Games, Digital Strategy, Product Planning, Monetization
Education
University of Pennsylvania - The Wharton School 2004 — 2006
MBA, Finance and Entrepreneurial Management
University of Pennsylvania 1993 — 1997
BA, International Relations and History
DIRECTV June 2014 - Present
Vuguru LLC March 2013 - June 2014
DIRECTV October 2011 - March 2013
Microsoft Xbox July 2006 - September 2011
Ignited October 2000 - May 2004
Accenture September 1997 - March 2000
Skills
Strategy, Product Management, Business Development, Strategic Partnerships, Marketing, Integrated Marketing, Digital Media, Analytics, Leadership, Competitive Analysis, Cross-functional Team..., Management Consulting, Marketing Strategy, Management, Consulting, P&L Management, B2B, Product Launch, Business Analysis, Analytical Skills, Strategic Planning, Go-to-market Strategy, Mobile Devices, Film and Television..., Entrepreneurship, Negotiation, Finance, Pricing Strategy, Research, Programming, Product Marketing, Digital Marketing, Business Strategy, Start-ups, E-commerce, Financial Analysis, Forecasting, Entertainment, New Media, Television, Financial Modeling, Video Games, Digital Strategy, Product Planning, Monetization
Education
University of Pennsylvania - The Wharton School 2004 — 2006
MBA, Finance and Entrepreneurial Management
University of Pennsylvania 1993 — 1997
BA, International Relations and History
Melvin Tyler Jr, BSB/M's DIRECTV Experience June 2014 - October 2014
Job CHEF/COO/CEO
Industry Food & Beverages
Experience
MM&M CATERING May 2015 - Present
DIRECTV June 2014 - October 2014
Maxim Staffing Solutions January 2014 - March 2014
Manpower April 2008 - October 2013
Sovereign Bank August 2009 - April 2010
Bank of America February 2006 - July 2007
Cavalier Telephone November 2000 - June 2001
Aerotek January 1996 - November 2000
Manpower April 1993 - November 1996
Fleet Credit Card March 1990 - November 1992
Skills
Over 20 years of..., Target Management, Analyzed and determined..., Strong administrative..., Proficient at handling..., Met and exceeded..., Demonstrates an..., Collaborated with other..., Managed a large team of..., Customer Service, Management, Team Building, Training, Microsoft Office, Strategic Planning, Leadership, Analysis, Sales, Customer Satisfaction, Call Centers, Time Management, Microsoft Excel, Coaching, Team Leadership
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Business and Management
MM&M CATERING May 2015 - Present
DIRECTV June 2014 - October 2014
Maxim Staffing Solutions January 2014 - March 2014
Manpower April 2008 - October 2013
Sovereign Bank August 2009 - April 2010
Bank of America February 2006 - July 2007
Cavalier Telephone November 2000 - June 2001
Aerotek January 1996 - November 2000
Manpower April 1993 - November 1996
Fleet Credit Card March 1990 - November 1992
Skills
Over 20 years of..., Target Management, Analyzed and determined..., Strong administrative..., Proficient at handling..., Met and exceeded..., Demonstrates an..., Collaborated with other..., Managed a large team of..., Customer Service, Management, Team Building, Training, Microsoft Office, Strategic Planning, Leadership, Analysis, Sales, Customer Satisfaction, Call Centers, Time Management, Microsoft Excel, Coaching, Team Leadership
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Business and Management
Bradley Petrick's DIRECTV Experience March 2007 - Present
Job Sr. Director at DIRECTV
Industry Broadcast Media
Experience
DIRECTV March 2007 - Present
Sitel June 2006 - March 2007
Convergys August 2000 - August 2005
Discover Financial Services January 1992 - July 2000
Skills
Broadcast, Television, Broadcast Television, Call Centers, Video, Post Production, Program Management, Team Leadership, HD Video, Team Building, VOD, Digital Video, Media Production, Video Production
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.85
Weber State University 1997 — 2001
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, 3.9
POST - Police Officer Standards & Training 1995 — 1995
Law Enforcement, Passed
DIRECTV March 2007 - Present
Sitel June 2006 - March 2007
Convergys August 2000 - August 2005
Discover Financial Services January 1992 - July 2000
Skills
Broadcast, Television, Broadcast Television, Call Centers, Video, Post Production, Program Management, Team Leadership, HD Video, Team Building, VOD, Digital Video, Media Production, Video Production
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.85
Weber State University 1997 — 2001
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, 3.9
POST - Police Officer Standards & Training 1995 — 1995
Law Enforcement, Passed
Jodi Kendrick (Wade)'s DIRECTV Experience January 2008 - Present
Job Executive Assistant at DIRECTV
Industry Broadcast Media
Experience
DIRECTV January 2008 - Present
AIMCO February 2006 - January 2008
Quantum Corporation August 1998 - February 2006
ITT Systems December 1993 - April 1998
Skills
Outlook, Human Resources, Process Improvement, Employee Relations, Microsoft Word, Typing Speed - ~92, Customer Service, Customer Satisfaction, Microsoft Excel, Call Centers, Visio, C-level support, Expense Reports, Travel Planning, Onboarding, Microsoft Office, Leadership, Management, Process Scheduler, Training, Event Planning, Administration, System Administration, Payroll, PowerPoint, Access, Team Building, Software Documentation, Office Administration, Calendaring, Calendars, Recruiting, Budgets
Education
University of Phoenix-Colorado Campus 1997 — 2000
Rocky Mountain Technical College 1990 — 1995
Court Reporting/Court Reporter
DIRECTV January 2008 - Present
AIMCO February 2006 - January 2008
Quantum Corporation August 1998 - February 2006
ITT Systems December 1993 - April 1998
Skills
Outlook, Human Resources, Process Improvement, Employee Relations, Microsoft Word, Typing Speed - ~92, Customer Service, Customer Satisfaction, Microsoft Excel, Call Centers, Visio, C-level support, Expense Reports, Travel Planning, Onboarding, Microsoft Office, Leadership, Management, Process Scheduler, Training, Event Planning, Administration, System Administration, Payroll, PowerPoint, Access, Team Building, Software Documentation, Office Administration, Calendaring, Calendars, Recruiting, Budgets
Education
University of Phoenix-Colorado Campus 1997 — 2000
Rocky Mountain Technical College 1990 — 1995
Court Reporting/Court Reporter
Jack Merwin Jack Merwin's DIRECTV Experience December 2005 - February 2006
Job Restaurant Manager at Russell's on the Lake
Industry Food & Beverages
Experience
Russell's on the Lake February 1998 - May 2015
DIRECTV December 2005 - February 2006
Skills
Microsoft Office, Microsoft Excel, Adobe, Internet Explorer, Access, Telephone Skills, Process Scheduler, Time Management, Lotus Notes, Supervisory Skills, Hospitality, Outlook, Microsoft Word, Inventory Management, Data Entry, PowerPoint, OS X, Windows 7, Invoicing, Adobe Acrobat, Accounts Payable, Administration, Accounts Receivable, QuickBooks, Management, Training
Education
Minnesota Restaurant Association 2015 — 2015
ServSafe Certification, Food Safety, 96%
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Accounting, 3.97
Big Lake High School 1997 — 2001
Diploma, General Studies
Russell's on the Lake February 1998 - May 2015
DIRECTV December 2005 - February 2006
Skills
Microsoft Office, Microsoft Excel, Adobe, Internet Explorer, Access, Telephone Skills, Process Scheduler, Time Management, Lotus Notes, Supervisory Skills, Hospitality, Outlook, Microsoft Word, Inventory Management, Data Entry, PowerPoint, OS X, Windows 7, Invoicing, Adobe Acrobat, Accounts Payable, Administration, Accounts Receivable, QuickBooks, Management, Training
Education
Minnesota Restaurant Association 2015 — 2015
ServSafe Certification, Food Safety, 96%
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Accounting, 3.97
Big Lake High School 1997 — 2001
Diploma, General Studies
Margarita Rosado Margarita Rosado's DIRECTV Experience March 2014 - August 2014
Job Tech Support at DIRECTV
Industry Telecommunications
Experience
easyhome December 2014 - Present
TeleTech October 2014 - March 2015
DIRECTV March 2014 - August 2014
Comcast May 2013 - March 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Call Centers, Customer Satisfaction, Troubleshooting, Customer Retention, Time Management, Leadership
Education
University of Phoenix 2014 — 2015
Bachelor of Arts (B.A.), Criminal justice/human services
University of Phoenix 2011 — 2013
Associate's degree, Business management
easyhome December 2014 - Present
TeleTech October 2014 - March 2015
DIRECTV March 2014 - August 2014
Comcast May 2013 - March 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Call Centers, Customer Satisfaction, Troubleshooting, Customer Retention, Time Management, Leadership
Education
University of Phoenix 2014 — 2015
Bachelor of Arts (B.A.), Criminal justice/human services
University of Phoenix 2011 — 2013
Associate's degree, Business management
Tara Boyle Tara Boyle's DIRECTV Experience January 2004 - January 2006
Job PSR at London Family and Children's Services, Inc
Industry Mental Health Care
Experience
London Family and Children's Services, Inc June 2013 - Present
Medco October 2008 - November 2010
Verizon Wireless January 2006 - January 2008
DIRECTV January 2004 - January 2006
Skills
Psychology, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Mental Health, Research, Public Speaking, Group Therapy, Psychotherapy, Customer Service, Adults, Adolescents, Crisis Intervention, Family Therapy, Treatment, Social Services, Counseling Psychology, Case Managment, Coping skills, Interpersonal..., Volunteer Management, Nonprofits, Training, Community Outreach, Healthcare, Program Development, Fundraising, Coping, Case Management, Medical Terminology, Critical Thinking, Conflict Resolution
Education
University of Phoenix 2006 — 2012
Bachelor, Human Services
Chaparral High School 1996 — 2000
Diploma, General Studies
London Family and Children's Services, Inc June 2013 - Present
Medco October 2008 - November 2010
Verizon Wireless January 2006 - January 2008
DIRECTV January 2004 - January 2006
Skills
Psychology, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Mental Health, Research, Public Speaking, Group Therapy, Psychotherapy, Customer Service, Adults, Adolescents, Crisis Intervention, Family Therapy, Treatment, Social Services, Counseling Psychology, Case Managment, Coping skills, Interpersonal..., Volunteer Management, Nonprofits, Training, Community Outreach, Healthcare, Program Development, Fundraising, Coping, Case Management, Medical Terminology, Critical Thinking, Conflict Resolution
Education
University of Phoenix 2006 — 2012
Bachelor, Human Services
Chaparral High School 1996 — 2000
Diploma, General Studies
Allison Bates's DIRECTV Experience 2008 - 2009
Job Senior RecruiterA1Careeres
Industry Human Resources
Experience
A-1 Careers September 2014 - Present
Advantage Sales and Marketing October 2009 - April 2014
A-1Careers 2014 - 2014
Directv 2008 - 2009
Skills
Talent Acquisition, Negotiation, Employee Relations, Hiring, Compensation, Building Relationships, Cold Calling, Talent Management, Customer Service, Performance Management, Retail, Merchandising, Applicant Tracking..., Organizational..., Incentive Programs, Coaching, Customer Relations, Outlook, Sourcing, Mentoring, Team Building, Onboarding, Fundraising, Leadership Development, Administration, Inventory Management, Interviewing, Strategic Planning, Word, Excel, Time Management, Budgeting, Microsoft Office, Scheduling, Retail Management, Recruiting, Interviews, College Recruiting, Microsoft Word, Training, Employee Training, Temporary Placement, Process Scheduler, System Administration, Budgets, Internet Recruiting, Employee Benefits, Compassion, Cross-functional Team..., Morale
Education
University of Phoenix
MA, Organizational Management
A-1 Careers September 2014 - Present
Advantage Sales and Marketing October 2009 - April 2014
A-1Careers 2014 - 2014
Directv 2008 - 2009
Skills
Talent Acquisition, Negotiation, Employee Relations, Hiring, Compensation, Building Relationships, Cold Calling, Talent Management, Customer Service, Performance Management, Retail, Merchandising, Applicant Tracking..., Organizational..., Incentive Programs, Coaching, Customer Relations, Outlook, Sourcing, Mentoring, Team Building, Onboarding, Fundraising, Leadership Development, Administration, Inventory Management, Interviewing, Strategic Planning, Word, Excel, Time Management, Budgeting, Microsoft Office, Scheduling, Retail Management, Recruiting, Interviews, College Recruiting, Microsoft Word, Training, Employee Training, Temporary Placement, Process Scheduler, System Administration, Budgets, Internet Recruiting, Employee Benefits, Compassion, Cross-functional Team..., Morale
Education
University of Phoenix
MA, Organizational Management
Marc Mastin Marc Mastin's DIRECTV Experience December 2012 - Present
Job Regional Director of Operations at DIRECTV
Industry Telecommunications
Experience
DIRECTV December 2012 - Present
DIRECTV April 2011 - December 2012
Verizon Communications 2008 - April 2011
Comcast May 1997 - 2008
Skills
Cabling, Inventory Management, Budgeting, Hiring, Supervisory Skills, Telecommunications, SLA, Operations Management, Mentoring, Key Account Management, P&L responsibility, Multiple Sites, Process Improvement, P&L Responsibility, Broadband, VoIP, Vendor Management, Fiber Optics, Call Center, Budgets, Workforce Management, Team Building, Troubleshooting, Customer Service, Customer Satisfaction, Cross-functional Team..., Call Centers, Program Management, Team Leadership, Training, Product Management, Managed Services, Employee Relations, Customer Experience, LAN-WAN, Optical Fiber, Customer Retention, Telephony, T1, Leadership, Cable Television, Account Management, Team Management, Contract Negotiation, Coaching, Change Management, Computer Network..., Technical Support, Management, VOD
Education
Perth, Western Australia
University of Phoenix
DIRECTV December 2012 - Present
DIRECTV April 2011 - December 2012
Verizon Communications 2008 - April 2011
Comcast May 1997 - 2008
Skills
Cabling, Inventory Management, Budgeting, Hiring, Supervisory Skills, Telecommunications, SLA, Operations Management, Mentoring, Key Account Management, P&L responsibility, Multiple Sites, Process Improvement, P&L Responsibility, Broadband, VoIP, Vendor Management, Fiber Optics, Call Center, Budgets, Workforce Management, Team Building, Troubleshooting, Customer Service, Customer Satisfaction, Cross-functional Team..., Call Centers, Program Management, Team Leadership, Training, Product Management, Managed Services, Employee Relations, Customer Experience, LAN-WAN, Optical Fiber, Customer Retention, Telephony, T1, Leadership, Cable Television, Account Management, Team Management, Contract Negotiation, Coaching, Change Management, Computer Network..., Technical Support, Management, VOD
Education
Perth, Western Australia
University of Phoenix
Rhonda Reese Rhonda Reese's DIRECTV Experience January 2003 - Present
Job Customer Service Rep at DIRECTV
Industry Broadcast Media
Experience
DIRECTV January 2003 - Present
Skills
Customer Experience, Call Center, Workforce Management, Customer Satisfaction, Customer Retention, Contact Centers, Technical Support, Customer Support, Troubleshooting, Service Delivery, Call Centers
Education
University of Phoenix 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Project Management/Accouting, 3.9 GPA
Northeast High School 1979 — 1983
DIRECTV January 2003 - Present
Skills
Customer Experience, Call Center, Workforce Management, Customer Satisfaction, Customer Retention, Contact Centers, Technical Support, Customer Support, Troubleshooting, Service Delivery, Call Centers
Education
University of Phoenix 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Project Management/Accouting, 3.9 GPA
Northeast High School 1979 — 1983
April Burroughs- MBA's DIRECTV Experience December 2010 - September 2015
Job Team LeaderTL
Industry Consumer Services
Experience
Caremark CVS August 2015 - Present
DIRECTV December 2010 - September 2015
AT&T Mobility November 2009 - December 2010
Verizon Wireless August 2007 - October 2009
AT&T Mobility February 2004 - 2007
Skills
Leadership, Customer Satisfaction, Sales, Call Centers, Customer Experience, Customer Retention, Strategic Planning, Business Strategy, Business Process..., Leadership Development, Strategic Leadership, Cross-functional Team..., Sales Management, Customer Service, Direct Sales, Public Speaking, Sales Operations, Team Building, Team Leadership, Training
Education
Kaplan University 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.42
University of Phoenix 2008 — 2011
Bachelors, Business Administration
Caremark CVS August 2015 - Present
DIRECTV December 2010 - September 2015
AT&T Mobility November 2009 - December 2010
Verizon Wireless August 2007 - October 2009
AT&T Mobility February 2004 - 2007
Skills
Leadership, Customer Satisfaction, Sales, Call Centers, Customer Experience, Customer Retention, Strategic Planning, Business Strategy, Business Process..., Leadership Development, Strategic Leadership, Cross-functional Team..., Sales Management, Customer Service, Direct Sales, Public Speaking, Sales Operations, Team Building, Team Leadership, Training
Education
Kaplan University 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.42
University of Phoenix 2008 — 2011
Bachelors, Business Administration
Fahim Bakar Fahim Bakar's DIRECTV Experience March 2013 - Present
Job Finance Manager at DIRECTV
Industry Entertainment
Experience
DIRECTV March 2013 - Present
PriceGrabber.com 2007 - March 2013
The Walt Disney Studios 2005 - 2007
US Airways 2004 - 2005
Skills
Financial Modeling, Forecasting, Budgeting, Strategic Planning, Accounting, Variance Analysis, Budgets
Education
Wharton School, University of Pennsylvania 2000 — 2004
Bachelor of Science (B.S.), Economics
DIRECTV March 2013 - Present
PriceGrabber.com 2007 - March 2013
The Walt Disney Studios 2005 - 2007
US Airways 2004 - 2005
Skills
Financial Modeling, Forecasting, Budgeting, Strategic Planning, Accounting, Variance Analysis, Budgets
Education
Wharton School, University of Pennsylvania 2000 — 2004
Bachelor of Science (B.S.), Economics
Jarrett Arnett Jarrett Arnett's DIRECTV Experience July 2014 - Present
Job NOC Tier II at DIRECTV
Industry Telecommunications
Experience
DIRECTV July 2014 - Present
DIRECTV December 2012 - Present
SAIC July 2012 - December 2012
Cbeyond December 2011 - May 2012
BT Conferencing Services September 2008 - October 2011
Charles Schwab & Co April 2006 - June 2008
Green Tree Servicing December 2005 - March 2006
Centrix Financial February 2003 - August 2005
EchoStar Communications – Dish Network June 2000 - January 2003
Skills
Series 7, Series 63, IP Networking, H.323, H.264, H.263, NAT, Firewalls, TCP/IP, Polycom, Tandberg, Cisco Switches, Cisco devices, VPN, VoIP, SS7, SIP, MGCP, PRI, RIP, BGP, DHCP, DNS, OSPF, SDP, EIGRP, IGRP, VPM, ISDN, Q.931, Q.930, Cisco Technologies, Network Security, IP, Telephony, Unified Communications, Cisco Nexus, Networking, Call Centers, Troubleshooting, Switches, WAN, MPLS, Wireless, Video Conferencing, Customer Service
Education
University of Phoenix 2010 — 2012
AA/IT, Networking
Green Mountain High School 1996 — 1999
H.S.
DIRECTV July 2014 - Present
DIRECTV December 2012 - Present
SAIC July 2012 - December 2012
Cbeyond December 2011 - May 2012
BT Conferencing Services September 2008 - October 2011
Charles Schwab & Co April 2006 - June 2008
Green Tree Servicing December 2005 - March 2006
Centrix Financial February 2003 - August 2005
EchoStar Communications – Dish Network June 2000 - January 2003
Skills
Series 7, Series 63, IP Networking, H.323, H.264, H.263, NAT, Firewalls, TCP/IP, Polycom, Tandberg, Cisco Switches, Cisco devices, VPN, VoIP, SS7, SIP, MGCP, PRI, RIP, BGP, DHCP, DNS, OSPF, SDP, EIGRP, IGRP, VPM, ISDN, Q.931, Q.930, Cisco Technologies, Network Security, IP, Telephony, Unified Communications, Cisco Nexus, Networking, Call Centers, Troubleshooting, Switches, WAN, MPLS, Wireless, Video Conferencing, Customer Service
Education
University of Phoenix 2010 — 2012
AA/IT, Networking
Green Mountain High School 1996 — 1999
H.S.
Arshaun Chapman, MBA/MTM Arshaun Chapman, MBA/MTM's DIRECTV Experience September 2010 - February 2011
Job Senior UI/Front End Developer at Internet Brands
Industry Utilities
Experience
Internet Brands August 2014 - Present
Sempra Energy June 2011 - September 2014
LAUSD April 2011 - June 2011
Herbalife February 2011 - March 2011
DIRECTV September 2010 - February 2011
City National Bank December 2008 - March 2010
LAUSD April 2004 - February 2008
Skills
CSS, JavaScript, HTML, PHP, XML, PERL, MS Office, MS Project, Oracle 10g, Oracle Portal, C, Mac OS X, Web Development, Windows, VBScript, VMware, CMS, ESP, jQuery, Agile Methodologies, Visio, Oracle, AJAX, SDLC
Education
University of Phoenix 2009 — 2011
MBA/TM, Business Administration / Technology Management
University of Phoenix 2003 — 2006
BSIT, Information Technology
Internet Brands August 2014 - Present
Sempra Energy June 2011 - September 2014
LAUSD April 2011 - June 2011
Herbalife February 2011 - March 2011
DIRECTV September 2010 - February 2011
City National Bank December 2008 - March 2010
LAUSD April 2004 - February 2008
Skills
CSS, JavaScript, HTML, PHP, XML, PERL, MS Office, MS Project, Oracle 10g, Oracle Portal, C, Mac OS X, Web Development, Windows, VBScript, VMware, CMS, ESP, jQuery, Agile Methodologies, Visio, Oracle, AJAX, SDLC
Education
University of Phoenix 2009 — 2011
MBA/TM, Business Administration / Technology Management
University of Phoenix 2003 — 2006
BSIT, Information Technology
John Harden's DIRECTV Experience September 2014 - Present
Job Director of Facilities at DIRECTV
Industry Medical Devices
Experience
DIRECTV September 2014 - Present
Advanced Medical Optics July 2007 - September 2014
New Century Mortgage Corp 2002 - 2007
New Century Financial Corp 2002 - 2007
Skills
Process Improvement, Strategic Planning, Contract Negotiation, Real Estate, Program Management, Vendor Management, Leadership, Facilities Management, Budgets, Team Building
Education
University of Phoenix 2003 — 2007
BSBM, Business Management
DIRECTV September 2014 - Present
Advanced Medical Optics July 2007 - September 2014
New Century Mortgage Corp 2002 - 2007
New Century Financial Corp 2002 - 2007
Skills
Process Improvement, Strategic Planning, Contract Negotiation, Real Estate, Program Management, Vendor Management, Leadership, Facilities Management, Budgets, Team Building
Education
University of Phoenix 2003 — 2007
BSBM, Business Management
Shallene Nguyen's DIRECTV Experience December 2006 - April 2010
Job Application Administrator at MAXIMUS
Industry Information Technology and Services
Experience
MAXIMUS / employment thru Strategic IT Staffing, LLC January 2015 - Present
TEKsystems Agency / QBE First April 2013 - May 2014
Modis Agency for Balboa Insurance/Bank of America October 2010 - November 2012
UBS Investment Bank July 2010 - October 2010
DIRECTV December 2006 - April 2010
First American Corp April 2006 - December 2006
Hewlett Packard May 2001 - April 2006
Notel Networks / Clarify 2000 - 2001
Skills
SharePoint, Vendor Management, Business Analysis, Disaster Recovery, SDLC, Technical Support, Incident Management, ITIL, Requirements Analysis, Testing, SQL, CRM, Integration, Analysis, Agile Methodologies, Business Process
Education
Unversity of Phoenix 2007 — 2010
Bachelor of Science (BS), Information Technology
MAXIMUS / employment thru Strategic IT Staffing, LLC January 2015 - Present
TEKsystems Agency / QBE First April 2013 - May 2014
Modis Agency for Balboa Insurance/Bank of America October 2010 - November 2012
UBS Investment Bank July 2010 - October 2010
DIRECTV December 2006 - April 2010
First American Corp April 2006 - December 2006
Hewlett Packard May 2001 - April 2006
Notel Networks / Clarify 2000 - 2001
Skills
SharePoint, Vendor Management, Business Analysis, Disaster Recovery, SDLC, Technical Support, Incident Management, ITIL, Requirements Analysis, Testing, SQL, CRM, Integration, Analysis, Agile Methodologies, Business Process
Education
Unversity of Phoenix 2007 — 2010
Bachelor of Science (BS), Information Technology
Jacqueline Shields's DIRECTV Experience March 2007 - Present
Job Entertainment Consultant and Contractor
Industry Entertainment
Experience
DirecTV March 2007 - Present
Sage Software 2004 - 2007
Education
University of Phoenix 2006 — 2008
Business Management
DirecTV March 2007 - Present
Sage Software 2004 - 2007
Education
University of Phoenix 2006 — 2008
Business Management
Melanie Crumby's DIRECTV Experience July 2012 - Present
Job Financial Analyst at DIRECTV
Industry Entertainment
Experience
DIRECTV July 2012 - Present
DIRECTV October 2010 - July 2012
Konami Digital Entertainment, Inc September 2006 - October 2010
DIRECTV September 2005 - September 2006
Smurfit Stone Recycling Corp July 1999 - September 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Video Games, Management, PowerPoint, Business Analysis, Project Planning, Accounts Payable, Event Planning, Licensing, Accounting, SAP, Sales, Invoicing, Finance, Account Reconciliation, Leadership
Education
University of Phoenix 2008 — 2012
BS, Business Management
DIRECTV July 2012 - Present
DIRECTV October 2010 - July 2012
Konami Digital Entertainment, Inc September 2006 - October 2010
DIRECTV September 2005 - September 2006
Smurfit Stone Recycling Corp July 1999 - September 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Video Games, Management, PowerPoint, Business Analysis, Project Planning, Accounts Payable, Event Planning, Licensing, Accounting, SAP, Sales, Invoicing, Finance, Account Reconciliation, Leadership
Education
University of Phoenix 2008 — 2012
BS, Business Management
Dani Ballew's DIRECTV Experience November 2012 - October 2014
Job Technical Project Manager at DIRECTV
Industry Computer Software
Experience
DIRECTV November 2012 - October 2014
HCL America (contracted to Xerox) July 2011 - July 2012
Xerox June 2000 - July 2011
Disney Interactive Studios December 1995 - December 1999
Skills
Vendor Management, SDLC, Service Level Agreements, Software Development, Mac OS X, Requirements Analysis
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.)
Palos Verdes High School 1978 — 1982
Diploma
DIRECTV November 2012 - October 2014
HCL America (contracted to Xerox) July 2011 - July 2012
Xerox June 2000 - July 2011
Disney Interactive Studios December 1995 - December 1999
Skills
Vendor Management, SDLC, Service Level Agreements, Software Development, Mac OS X, Requirements Analysis
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.)
Palos Verdes High School 1978 — 1982
Diploma
Jon Brammell's DIRECTV Experience August 2010 - November 2013
Job Director of Network Operations at Bright House Networks
Industry Telecommunications
Experience
Bright House Networks November 2013 - Present
DIRECTV August 2010 - November 2013
Level 3 Communications October 2004 - August 2010
StarTek 1998 - 2004
D.P Associates/Tri-Cor Ind. 1993 - 1998
Securities Industry Software 1986 - 1992
Skills
Telecommunications, VoIP, IP, MPLS, Computer Network..., Troubleshooting, Disaster Recovery, Network Security, Data Center, Network Architecture, CCNA, Integration, Network Design, Switches, TCP/IP, Routers, Juniper, WAN, Frame Relay, BGP, IT Operations, Cisco Technologies, Network Engineering, OSPF, Ethernet, Routing, LAN-WAN, VPN, QoS, Wireless, Fiber Optics, SDH, Managed Services, Broadband, Optical Fiber, ATM networks, Routing Protocols, Unified Communications, DSL, EIGRP, Management, Juniper Technologies
Education
University of Phoenix
Bachelor of Science (BS), Management
Bright House Networks November 2013 - Present
DIRECTV August 2010 - November 2013
Level 3 Communications October 2004 - August 2010
StarTek 1998 - 2004
D.P Associates/Tri-Cor Ind. 1993 - 1998
Securities Industry Software 1986 - 1992
Skills
Telecommunications, VoIP, IP, MPLS, Computer Network..., Troubleshooting, Disaster Recovery, Network Security, Data Center, Network Architecture, CCNA, Integration, Network Design, Switches, TCP/IP, Routers, Juniper, WAN, Frame Relay, BGP, IT Operations, Cisco Technologies, Network Engineering, OSPF, Ethernet, Routing, LAN-WAN, VPN, QoS, Wireless, Fiber Optics, SDH, Managed Services, Broadband, Optical Fiber, ATM networks, Routing Protocols, Unified Communications, DSL, EIGRP, Management, Juniper Technologies
Education
University of Phoenix
Bachelor of Science (BS), Management
Ana Waters's DIRECTV Experience October 2004 - October 2011
Job PeopleFocused Call Center Training & Operations Manager
Industry Professional Training & Coaching
Experience
Blue Cross Blue Shield of Alabama September 2013 - Present
MedCo Services Healthcare Revenue Cycle Solutions October 2011 - August 2013
DIRECTV October 2004 - October 2011
Skills
Management, Employee Training, Organizational..., Employee Engagement, Workshop Facilitation, Leadership Development, Performance Management, Instructor-led Training, Project Management, Training, Onboarding, Call Centers, Leadership, Personal Development, Customer Service, Coaching, Needs Analysis, Training Delivery, Personnel Management, Process Improvement, Strategic Planning, Team Building, People-oriented, Team Leadership, Recruiting, Human Resources, Interviews, Employee Relations, Succession Planning, CRM, Time Management, Customer Satisfaction, Change Management, Conflict Resolution, Customer Retention, Hiring, Instructional Design, Organizational..., Quality Assurance, Talent Management, Performance Improvement, Program Management, Vendor Management
Education
University of Phoenix 2000 — 2003
Bachelor's, Business Management
Blue Cross Blue Shield of Alabama September 2013 - Present
MedCo Services Healthcare Revenue Cycle Solutions October 2011 - August 2013
DIRECTV October 2004 - October 2011
Skills
Management, Employee Training, Organizational..., Employee Engagement, Workshop Facilitation, Leadership Development, Performance Management, Instructor-led Training, Project Management, Training, Onboarding, Call Centers, Leadership, Personal Development, Customer Service, Coaching, Needs Analysis, Training Delivery, Personnel Management, Process Improvement, Strategic Planning, Team Building, People-oriented, Team Leadership, Recruiting, Human Resources, Interviews, Employee Relations, Succession Planning, CRM, Time Management, Customer Satisfaction, Change Management, Conflict Resolution, Customer Retention, Hiring, Instructional Design, Organizational..., Quality Assurance, Talent Management, Performance Improvement, Program Management, Vendor Management
Education
University of Phoenix 2000 — 2003
Bachelor's, Business Management
Bimsara Bandara's DIRECTV Experience August 2002 - Present
Job Supervisor at DIRECTV
Industry Telecommunications
Experience
DIRECTV August 2002 - Present
Ericsson Sri Lanka January 1997 - May 2001
Skills
Microwave, Transmission, SDH, Testing, RF, Integration
Education
University of Phoenix 2011 — 2011
Project Management Diploma, Project Management, GPA 4.0
DIRECTV August 2002 - Present
Ericsson Sri Lanka January 1997 - May 2001
Skills
Microwave, Transmission, SDH, Testing, RF, Integration
Education
University of Phoenix 2011 — 2011
Project Management Diploma, Project Management, GPA 4.0
Marcia Click's DIRECTV Experience 2005 - 2006
Job Sr Commercial Program Analyst at TWTelecom
Industry Telecommunications
Experience
Level3 formally TWTelecom April 2012 - Present
Level 3 Communications July 2008 - July 2012
PRC October 2007 - April 2008
Great-West Healthcare April 2007 - October 2007
Comcast Cable September 2006 - April 2007
DIRECTV 2005 - 2006
WOW Internet and Cable 2001 - 2005
Moore Business Solutions 1997 - 2001
Fleet Credit Card Services 1996 - 1999
Skills
Forecasting, Call Center, Customer Service, Workforce Management, Access, Outlook, Avaya, Excel, PowerPoint, Outsourcing, SQL, Customer Relations, Microsoft Office, Word, Scheduling, Databases, Telecommunications, SQL Server, Product Management, SharePoint, Business Analysis, Analysis, CMS, IEX, Planning, Vendor Management, Operations Management, Process Scheduler, Project Planning, Microsoft Word, Call Centers, Microsoft SQL Server, Microsoft Excel, Process Improvement
Education
University of Pheonix 1997 — 1998
Computer Science
Level3 formally TWTelecom April 2012 - Present
Level 3 Communications July 2008 - July 2012
PRC October 2007 - April 2008
Great-West Healthcare April 2007 - October 2007
Comcast Cable September 2006 - April 2007
DIRECTV 2005 - 2006
WOW Internet and Cable 2001 - 2005
Moore Business Solutions 1997 - 2001
Fleet Credit Card Services 1996 - 1999
Skills
Forecasting, Call Center, Customer Service, Workforce Management, Access, Outlook, Avaya, Excel, PowerPoint, Outsourcing, SQL, Customer Relations, Microsoft Office, Word, Scheduling, Databases, Telecommunications, SQL Server, Product Management, SharePoint, Business Analysis, Analysis, CMS, IEX, Planning, Vendor Management, Operations Management, Process Scheduler, Project Planning, Microsoft Word, Call Centers, Microsoft SQL Server, Microsoft Excel, Process Improvement
Education
University of Pheonix 1997 — 1998
Computer Science
Ed Kopp's DIRECTV Experience July 1997 - Present
Job Team leader at DIRECTV
Industry Entertainment
Experience
DIRECTV July 1997 - Present
Skills
Call Center, Customer Experience, Process Improvement, Customer Service, Workforce Management, Customer Satisfaction, Customer Retention, Call Centers, Performance Management, Team Leadership, Telecommunications, Vendor Management, Leadership, Cross-functional Team..., Coaching, Account Management, Team Building, Operations Management, Training, Management, CRM
Education
University of Phoenix
Business/Commerce, General
University of Phoenix
Business/Managerial Economics
DIRECTV July 1997 - Present
Skills
Call Center, Customer Experience, Process Improvement, Customer Service, Workforce Management, Customer Satisfaction, Customer Retention, Call Centers, Performance Management, Team Leadership, Telecommunications, Vendor Management, Leadership, Cross-functional Team..., Coaching, Account Management, Team Building, Operations Management, Training, Management, CRM
Education
University of Phoenix
Business/Commerce, General
University of Phoenix
Business/Managerial Economics
Mark Alcorn's DIRECTV Experience January 1995 - June 1997
Job Customer Service Center, Global Operations Manager at HewlettPackard
Industry Computer Hardware
Experience
Hewlett-Packard June 2010 - Present
HP June 1997 - June 2010
DIRECTV January 1995 - June 1997
Skills
HP, Storage, ITIL, Operations Management, Account Management, Data Center, Technical Support, Escalations Management, IT Service Management, Business Development, Servers, Storage Area Networks, Virtualization, Call Center, Support Center, Asset Managment, Sales Management, Field Service, Product Development, Contract Management, Management Consulting, Service Delivery, Enterprise Software, Management, Call Centers, Integration, SAN
Education
University of Phoenix
Bachelor of Science (BS), Business Administration, Management and Operations
Hewlett-Packard June 2010 - Present
HP June 1997 - June 2010
DIRECTV January 1995 - June 1997
Skills
HP, Storage, ITIL, Operations Management, Account Management, Data Center, Technical Support, Escalations Management, IT Service Management, Business Development, Servers, Storage Area Networks, Virtualization, Call Center, Support Center, Asset Managment, Sales Management, Field Service, Product Development, Contract Management, Management Consulting, Service Delivery, Enterprise Software, Management, Call Centers, Integration, SAN
Education
University of Phoenix
Bachelor of Science (BS), Business Administration, Management and Operations
Mary Lou Githens's DIRECTV Experience June 2000 - July 2005
Job Strategic Planning and Market Research Professional
Industry Telecommunications
Experience
DIRECTV June 2000 - July 2005
Education
University of Pennsylvania - The Wharton School
MBA, Marketing and Finance
DIRECTV June 2000 - July 2005
Education
University of Pennsylvania - The Wharton School
MBA, Marketing and Finance
Mitchell Stern's DIRECTV Experience December 2003 - March 2005
Job President and CEO at Freedom Communications Inc.
Industry Broadcast Media
Experience
Triton Media Group April 2009 - February 2015
Freedom Communications Inc. July 2010 - July 2012
Freedom Communications Inc. April 2010 - July 2012
DIRECTV December 2003 - March 2005
News Corporation June 1998 - December 2003
News Corporation July 1986 - June 1998
CBS, Inc. July 1978 - December 1985
Skills
Digital Strategy, Digital Media, New Media, Project Planning, Strategic Partnerships, Social Media, Digital Marketing, Financial Analysis, Marketing, Online Marketing, Social Media Marketing, Online Advertising, Broadcast Television, Integrated Marketing, Marketing Strategy, Mobile Marketing, Executive Management, Start-ups, Advertising, Sales Management, Strategic Planning, Strategy, SEO, Leadership, Management, Video Production, Broadcast, SEM, Email Marketing, Television
Education
The University of Chicago 1976 — 1978
MBA, Finance
University of Pennsylvania 1972 — 1976
B.A., English
Triton Media Group April 2009 - February 2015
Freedom Communications Inc. July 2010 - July 2012
Freedom Communications Inc. April 2010 - July 2012
DIRECTV December 2003 - March 2005
News Corporation June 1998 - December 2003
News Corporation July 1986 - June 1998
CBS, Inc. July 1978 - December 1985
Skills
Digital Strategy, Digital Media, New Media, Project Planning, Strategic Partnerships, Social Media, Digital Marketing, Financial Analysis, Marketing, Online Marketing, Social Media Marketing, Online Advertising, Broadcast Television, Integrated Marketing, Marketing Strategy, Mobile Marketing, Executive Management, Start-ups, Advertising, Sales Management, Strategic Planning, Strategy, SEO, Leadership, Management, Video Production, Broadcast, SEM, Email Marketing, Television
Education
The University of Chicago 1976 — 1978
MBA, Finance
University of Pennsylvania 1972 — 1976
B.A., English
Greta R. Schneider's DIRECTV Experience July 2011 - August 2012
Job Professional Resume Writer (NRWA) | LinkedIn Profile Writer | Copywriter
Industry Writing and Editing
Experience
Sharp Career Image January 2013 - Present
DIRECTV July 2011 - August 2012
AT&T October 2007 - June 2011
Boeing 2006 - 2007
T-Mobile 1997 - 2005
Skills
Copywriting, Vendor Management, Process Improvement, Project Management, Cross-functional Team..., Business Analysis, Call Center, Telecommunications, Visio, Customer Experience, Resume Writing, Certified Professional..., Social Media Blogging, Personal Branding, Software Documentation, Call Centers, CRM, Sales, Program Management, Marketing, Competitive Analysis, Business Intelligence, Operations Management, Analysis, Enterprise Software, Leadership, Team Leadership, Interviews, Management, Customer Retention, Customer Satisfaction
Education
University of Phoenix
Bachelor's degree, Business Management
Bellevue Community College
Associate of Arts (A.A.), Accounting
Sharp Career Image January 2013 - Present
DIRECTV July 2011 - August 2012
AT&T October 2007 - June 2011
Boeing 2006 - 2007
T-Mobile 1997 - 2005
Skills
Copywriting, Vendor Management, Process Improvement, Project Management, Cross-functional Team..., Business Analysis, Call Center, Telecommunications, Visio, Customer Experience, Resume Writing, Certified Professional..., Social Media Blogging, Personal Branding, Software Documentation, Call Centers, CRM, Sales, Program Management, Marketing, Competitive Analysis, Business Intelligence, Operations Management, Analysis, Enterprise Software, Leadership, Team Leadership, Interviews, Management, Customer Retention, Customer Satisfaction
Education
University of Phoenix
Bachelor's degree, Business Management
Bellevue Community College
Associate of Arts (A.A.), Accounting
Miranda Stanford's DIRECTV Experience June 2014 - Present
Job Customer Care Customer Experience Manager
Industry Broadcast Media
Experience
DIRECTV June 2014 - Present
DIRECTV March 2012 - Present
DIRECTV January 2013 - February 2014
DIRECTV January 2004 - February 2012
DIRECTV February 2004 - January 2005
DIRECTV October 2001 - February 2004
Crane Meadow Lodge April 2000 - October 2001
Skills
Call Center, Customer Retention, Employee Recognition, Workforce Management, Vendor Management, Customer Experience, Problem Solving, Customer Service, Customer Satisfaction, Coaching, Call Centers, Program Management, Performance Management, Training, Process Improvement, Employee Relations, Employee Engagement, Budgets, Time Management, Recruiting, Employee Benefits, Leadership, Change Management, Policy, Operations Management, Employee Training, Human Resources, Marketing, Team Building, Account Management, Cross-functional Team..., Management, Interviews, Team Leadership, Project Planning, Leadership Development, Teamwork, Telecommunications, Team Management, Sales Operations, Analysis, Strategy, Sales, Business Process..., Call Center Development, Project Management, Business Analysis, Organizational..., Quality Assurance
Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Montana Western 1999 — 2001
General Studies
DIRECTV June 2014 - Present
DIRECTV March 2012 - Present
DIRECTV January 2013 - February 2014
DIRECTV January 2004 - February 2012
DIRECTV February 2004 - January 2005
DIRECTV October 2001 - February 2004
Crane Meadow Lodge April 2000 - October 2001
Skills
Call Center, Customer Retention, Employee Recognition, Workforce Management, Vendor Management, Customer Experience, Problem Solving, Customer Service, Customer Satisfaction, Coaching, Call Centers, Program Management, Performance Management, Training, Process Improvement, Employee Relations, Employee Engagement, Budgets, Time Management, Recruiting, Employee Benefits, Leadership, Change Management, Policy, Operations Management, Employee Training, Human Resources, Marketing, Team Building, Account Management, Cross-functional Team..., Management, Interviews, Team Leadership, Project Planning, Leadership Development, Teamwork, Telecommunications, Team Management, Sales Operations, Analysis, Strategy, Sales, Business Process..., Call Center Development, Project Management, Business Analysis, Organizational..., Quality Assurance
Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Montana Western 1999 — 2001
General Studies
Bryan Wilkins's DIRECTV Experience March 2007 - Present
Job IT Sr. Cloud Analyst at DIRECTV
Industry Entertainment
Experience
DIRECTV now AT&T November 2014 - Present
DIRECTV March 2007 - Present
Cendant March 2001 - May 2006
Travelport 2001 - 2005
Cendant / Galileo / Quantitude 2001 - 2005
Kinder Morgan May 1998 - March 2001
Skills
CCNA, Juniper, Data Center, Disaster Recovery, ITIL, Enterprise Architecture, IT Management, IT Operations, Security, Cisco Technologies, Integration, Vendor Management, VPN, Firewalls, CCNP, EIGRP, OSPF, Switches, Cloud Computing, Network Engineering, Virtualization, Troubleshooting, ASA, Active Directory, Windows Server, VMware, Networking, Network Architecture, Network Security, TCP/IP, Information Security..., Information Security, WAN, Routers, IP, Network Design, Routing, VoIP, Network Administration, Computer Network..., Servers, LAN-WAN, Powershell
Education
University of Phoenix 2003 — 2008
BSIT, IT
DIRECTV now AT&T November 2014 - Present
DIRECTV March 2007 - Present
Cendant March 2001 - May 2006
Travelport 2001 - 2005
Cendant / Galileo / Quantitude 2001 - 2005
Kinder Morgan May 1998 - March 2001
Skills
CCNA, Juniper, Data Center, Disaster Recovery, ITIL, Enterprise Architecture, IT Management, IT Operations, Security, Cisco Technologies, Integration, Vendor Management, VPN, Firewalls, CCNP, EIGRP, OSPF, Switches, Cloud Computing, Network Engineering, Virtualization, Troubleshooting, ASA, Active Directory, Windows Server, VMware, Networking, Network Architecture, Network Security, TCP/IP, Information Security..., Information Security, WAN, Routers, IP, Network Design, Routing, VoIP, Network Administration, Computer Network..., Servers, LAN-WAN, Powershell
Education
University of Phoenix 2003 — 2008
BSIT, IT
don weimer's DIRECTV Experience September 2011 - May 2012
Job Media Consultant at Forester Media Inc.
Industry Telecommunications
Experience
Forester Media Inc. June 2012 - Present
DIRECTV September 2011 - May 2012
Charter Communications April 2007 - August 2011
Broadband Solutions October 2005 - April 2007
Southern Arizona Qwest Communications February 2004 - September 2005
Convergent Broadband Communications, Inc June 2002 - February 2004
Cox Communications Southern Arizona January 2000 - April 2002
Cox Communications February 1995 - January 2000
Dimension Cable TV Times Mirror Corp October 1983 - February 1995
Education
University of Phoenix 1995 — 1997
MBA, Business
California State University-Sonoma
BA, Comparative Literature/Creative Writing
Forester Media Inc. June 2012 - Present
DIRECTV September 2011 - May 2012
Charter Communications April 2007 - August 2011
Broadband Solutions October 2005 - April 2007
Southern Arizona Qwest Communications February 2004 - September 2005
Convergent Broadband Communications, Inc June 2002 - February 2004
Cox Communications Southern Arizona January 2000 - April 2002
Cox Communications February 1995 - January 2000
Dimension Cable TV Times Mirror Corp October 1983 - February 1995
Education
University of Phoenix 1995 — 1997
MBA, Business
California State University-Sonoma
BA, Comparative Literature/Creative Writing
Laurie Lopez's DIRECTV Experience May 2013 - Present
Job Sr. Conference Specialist, DIRECTV
Industry Events Services
Experience
DIRECTV May 2013 - Present
Lakeshore Learning Materials December 2009 - May 2012
Infinity Entertainment January 2009 - December 2009
Pioneer Electronics April 2004 - December 2008
Pioneer Electronics December 1999 - April 2004
MCI Systemhouse January 1997 - January 1999
Skills
Trade Shows, Marketing, Event Management, Management, Project Management, Product Marketing, Event Planning, Public Relations, New Business Development, Account Management, Time Management, Budgets, Creative Direction, Coordinating Events, Training, Project Coordination, Marketing Strategy, Sales, Executive..., Convention Services, Coordination, Hospitality, Organization, POP Displays, Collaborative Problem..., Administrative..., Corporate Events, Events, Flexibility, Events Coordination, Events Organisation, Conference Coordination, Special Events...
Education
University of Phoenix 2004 — 2008
Bachelor’s Degree, Business Management / Marketing
DIRECTV May 2013 - Present
Lakeshore Learning Materials December 2009 - May 2012
Infinity Entertainment January 2009 - December 2009
Pioneer Electronics April 2004 - December 2008
Pioneer Electronics December 1999 - April 2004
MCI Systemhouse January 1997 - January 1999
Skills
Trade Shows, Marketing, Event Management, Management, Project Management, Product Marketing, Event Planning, Public Relations, New Business Development, Account Management, Time Management, Budgets, Creative Direction, Coordinating Events, Training, Project Coordination, Marketing Strategy, Sales, Executive..., Convention Services, Coordination, Hospitality, Organization, POP Displays, Collaborative Problem..., Administrative..., Corporate Events, Events, Flexibility, Events Coordination, Events Organisation, Conference Coordination, Special Events...
Education
University of Phoenix 2004 — 2008
Bachelor’s Degree, Business Management / Marketing
Julie Fishman's DIRECTV Experience April 2006 - April 2007
Job Writer
Industry Entertainment
Experience
Self August 2009 - Present
The Little Black Book of Big Red Flags July 2010 - Present
Mandatory, Complex, Glo, Mom.me June 2009 - Present
Freelance 2009 - Present
American Musical and Dramatic Academy June 2010 - January 2012
Launch Education August 2009 - May 2010
University of Southern California August 2007 - May 2009
Gradspot March 2007 - July 2007
DIRECTV April 2006 - April 2007
The Children's Place November 2005 - January 2006
Skills
Editing
Education
University of Pennsylvania 2001 — 2005
BA, English, Creative Writing
University of Southern California 2007 — 2009
Masters, Creative Writing; Screenwriting
Self August 2009 - Present
The Little Black Book of Big Red Flags July 2010 - Present
Mandatory, Complex, Glo, Mom.me June 2009 - Present
Freelance 2009 - Present
American Musical and Dramatic Academy June 2010 - January 2012
Launch Education August 2009 - May 2010
University of Southern California August 2007 - May 2009
Gradspot March 2007 - July 2007
DIRECTV April 2006 - April 2007
The Children's Place November 2005 - January 2006
Skills
Editing
Education
University of Pennsylvania 2001 — 2005
BA, English, Creative Writing
University of Southern California 2007 — 2009
Masters, Creative Writing; Screenwriting
Sam Streetly's DIRECTV Experience 2010 - Present
Job Digital Care Manager at DIRECTV
Industry Management Consulting
Experience
DIRECTV 2010 - Present
DB&A - DeWolff, Boberg & Associates, Inc 2006 - 2009
Education
University of Phoenix 2002 — 2004
Bachelor's degree, Business Management
DIRECTV 2010 - Present
DB&A - DeWolff, Boberg & Associates, Inc 2006 - 2009
Education
University of Phoenix 2002 — 2004
Bachelor's degree, Business Management
Tish de la Bretonne's DIRECTV Experience April 1999 - July 2006
Job Freelance Copywriter
Industry Writing and Editing
Experience
Copy Maximizer October 2011 - Present
American Medical Response/Access2Care June 2010 - October 2012
WDS February 2008 - April 2010
DIRECTV April 1999 - July 2006
Skills
Project Management, Management, Call Center, Training, Process Improvement, Instructional Design, Instructor-led Training, Needs Analysis, Team Leadership, Workshop Facilitation, Call Centers, Public Speaking, Customer Service, Social Networking, Sales, Quality Assurance, Software Documentation, Team Building
Education
University of Phoenix 2008 — 2011
Associate's, Business
Copy Maximizer October 2011 - Present
American Medical Response/Access2Care June 2010 - October 2012
WDS February 2008 - April 2010
DIRECTV April 1999 - July 2006
Skills
Project Management, Management, Call Center, Training, Process Improvement, Instructional Design, Instructor-led Training, Needs Analysis, Team Leadership, Workshop Facilitation, Call Centers, Public Speaking, Customer Service, Social Networking, Sales, Quality Assurance, Software Documentation, Team Building
Education
University of Phoenix 2008 — 2011
Associate's, Business
Henry Tsai's DIRECTV Experience September 2010 - April 2011
Job eCommerce Category Manager at TMobile
Industry Marketing and Advertising
Experience
T-Mobile September 2013 - Present
T-Mobile March 2013 - August 2013
Self-Employed October 2012 - February 2013
Time Warner Cable May 2011 - September 2012
DIRECTV September 2010 - April 2011
Interpret October 2007 - September 2010
Lieberman Research Worldwide July 2004 - October 2007
Skills
Market Research, Competitive Analysis, Marketing Strategy, Analytics, Product Development, Account Management, Focus Groups, Strategy, Competitive Intelligence, Project Management, Quantitative Research, Market Analysis, Qualitative Research, Vendor Management, Advertising Research, Business Planning, Business Process..., Consulting, Consumer Insight, Data Analysis, Strategic Insights, Client Liaison, Consumer Product Testing, Contract Management, Global Client Management, International Research, Negotiation, Operations Management, P&L Budget Management, Program Management, Project Planning, Quality Management, Relationship Management, Team Leadership, Vendor Relationships, Web Analytics, E-commerce
Education
University of Pennsylvania - The Wharton School
Bachelor of Science in Economics
T-Mobile September 2013 - Present
T-Mobile March 2013 - August 2013
Self-Employed October 2012 - February 2013
Time Warner Cable May 2011 - September 2012
DIRECTV September 2010 - April 2011
Interpret October 2007 - September 2010
Lieberman Research Worldwide July 2004 - October 2007
Skills
Market Research, Competitive Analysis, Marketing Strategy, Analytics, Product Development, Account Management, Focus Groups, Strategy, Competitive Intelligence, Project Management, Quantitative Research, Market Analysis, Qualitative Research, Vendor Management, Advertising Research, Business Planning, Business Process..., Consulting, Consumer Insight, Data Analysis, Strategic Insights, Client Liaison, Consumer Product Testing, Contract Management, Global Client Management, International Research, Negotiation, Operations Management, P&L Budget Management, Program Management, Project Planning, Quality Management, Relationship Management, Team Leadership, Vendor Relationships, Web Analytics, E-commerce
Education
University of Pennsylvania - The Wharton School
Bachelor of Science in Economics
Shannon Crouthers's DIRECTV Experience April 2009 - July 2013
Job Implementation Project ManagerNational Accounts at Teletrac
Industry Information Technology and Services
Experience
Teletrac March 2014 - Present
DIRECTV April 2009 - July 2013
DirecTV April 2009 - May 2010
Dish Network Services March 2008 - April 2009
Qwest Communications March 2007 - March 2008
Dish Network Services May 2006 - March 2007
Warner Cable National Division Call Center July 2005 - November 2005
Cox Communications San Diego Call Center October 2001 - March 2005
Pony Express Creations June 2001 - September 2001
Legendary Headwear September 1997 - June 2001
Skills
Program Management, Process Improvement, Cross-functional Team..., Leadership, Business Process..., Management, Customer Satisfaction, Call Center, Project Planning, Sales Operations, Quality Assurance, Access, Call Centers, Analysis, Forecasting, Contract Negotiation, Training, Team Building, Project Management, CRM, Business Analysis
Education
University of Phoenix 1996 — 1999
Bachelors, Business Administration
Teletrac March 2014 - Present
DIRECTV April 2009 - July 2013
DirecTV April 2009 - May 2010
Dish Network Services March 2008 - April 2009
Qwest Communications March 2007 - March 2008
Dish Network Services May 2006 - March 2007
Warner Cable National Division Call Center July 2005 - November 2005
Cox Communications San Diego Call Center October 2001 - March 2005
Pony Express Creations June 2001 - September 2001
Legendary Headwear September 1997 - June 2001
Skills
Program Management, Process Improvement, Cross-functional Team..., Leadership, Business Process..., Management, Customer Satisfaction, Call Center, Project Planning, Sales Operations, Quality Assurance, Access, Call Centers, Analysis, Forecasting, Contract Negotiation, Training, Team Building, Project Management, CRM, Business Analysis
Education
University of Phoenix 1996 — 1999
Bachelors, Business Administration
Andrew Lewis's DIRECTV Experience January 2013 - Present
Job Field Service Professional at Vivint
Industry Telecommunications
Experience
Vivint March 2015 - Present
DIRECTV January 2013 - Present
INTEC Communications, LLC March 2014 - March 2015
MasTec Network Solutions January 2013 - February 2014
All (n) 1 Security August 2010 - December 2012
Natural Alternatives International September 2008 - January 2010
United States Marine Corps September 2003 - September 2008
Skills
Microsoft Office, Microsoft Word, PowerPoint, Research, Public Speaking, Strategic Planning, Budgets, Editing, Accounting, Sales, Troubleshooting, Engineering, Telecommunications, Windows, Leadership, Team Leadership, Process Scheduler, Customer Service, Data Analysis, Cabling, Microsoft Excel, Military, Teamwork, Wireless, Wireless Networking, Construction, Management, Training, Software Documentation
Education
University of Phoenix 2014 — 2015
Bachelor of Science, Computer Software Engineering
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
MiraCosta College 2009 — 2010
Associate of Science (A.S.), Economics
USMC School of Construction Engineering 2004 — 2006
Certification, Construction Engineering
Vivint March 2015 - Present
DIRECTV January 2013 - Present
INTEC Communications, LLC March 2014 - March 2015
MasTec Network Solutions January 2013 - February 2014
All (n) 1 Security August 2010 - December 2012
Natural Alternatives International September 2008 - January 2010
United States Marine Corps September 2003 - September 2008
Skills
Microsoft Office, Microsoft Word, PowerPoint, Research, Public Speaking, Strategic Planning, Budgets, Editing, Accounting, Sales, Troubleshooting, Engineering, Telecommunications, Windows, Leadership, Team Leadership, Process Scheduler, Customer Service, Data Analysis, Cabling, Microsoft Excel, Military, Teamwork, Wireless, Wireless Networking, Construction, Management, Training, Software Documentation
Education
University of Phoenix 2014 — 2015
Bachelor of Science, Computer Software Engineering
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
MiraCosta College 2009 — 2010
Associate of Science (A.S.), Economics
USMC School of Construction Engineering 2004 — 2006
Certification, Construction Engineering
Bridget Gilmore's DIRECTV Experience February 2014 - Present
Job
Industry Individual & Family Services
Experience
DIRECTV February 2014 - Present
Education
University of Phoenix 2014 — 2015
Master's degree, Psychology
DIRECTV February 2014 - Present
Education
University of Phoenix 2014 — 2015
Master's degree, Psychology
Luke Renken's DIRECTV Experience November 2010 - August 2013
Job Assistant Chief Engineer at Nexstar Broadcasting Group WZDX
Industry Broadcast Media
Experience
Nexstar Broadcasting Group WZDX September 2013 - Present
DIRECTV November 2010 - August 2013
U.S. Army November 2009 - October 2011
U.S. Army November 2008 - November 2009
U.S. Army November 2007 - November 2008
U.S. Army August 2003 - January 2007
Skills
Troubleshooting, Military, Software Installation, Satellite Communications, Satellite, Security Clearance, Operational Planning, Leadership, Team Leadership, Physical Security, Instructor-led Training, Cabling, Training, Supervisory Skills, Team Building, Operations Management, Security, Customer Service, Program Management, Microsoft Office
Education
U.S. Army School of Satellite Commincations 2007 — 2007
Certificate, Satellite Communications
U.S. Army Infantry School 2003 — 2003
Certificate, Indirectfire and Infantry Tactics
Concordia Lutheran High School 1998 — 2002
Diploma, General Studies
University of Phoenix
Associates, Information Technology - Networking
Nexstar Broadcasting Group WZDX September 2013 - Present
DIRECTV November 2010 - August 2013
U.S. Army November 2009 - October 2011
U.S. Army November 2008 - November 2009
U.S. Army November 2007 - November 2008
U.S. Army August 2003 - January 2007
Skills
Troubleshooting, Military, Software Installation, Satellite Communications, Satellite, Security Clearance, Operational Planning, Leadership, Team Leadership, Physical Security, Instructor-led Training, Cabling, Training, Supervisory Skills, Team Building, Operations Management, Security, Customer Service, Program Management, Microsoft Office
Education
U.S. Army School of Satellite Commincations 2007 — 2007
Certificate, Satellite Communications
U.S. Army Infantry School 2003 — 2003
Certificate, Indirectfire and Infantry Tactics
Concordia Lutheran High School 1998 — 2002
Diploma, General Studies
University of Phoenix
Associates, Information Technology - Networking
Bill Ragnow's DIRECTV Experience April 2008 - Present
Job Sr Mgr. End User Computing at DIRECTV
Industry Broadcast Media
Experience
DIRECTV April 2008 - Present
Skills
ITIL, Troubleshooting, Active Directory, Management, Data Center, Disaster Recovery, Telecommunications, DNS, Vendor Management, Process Improvement, Servers, Windows Server, VMware, Virtualization, Call Centers, System Administration, Customer Service, Team Leadership
Education
University of Phoenix 2007 — 2009
MBA, Information Technology
DIRECTV April 2008 - Present
Skills
ITIL, Troubleshooting, Active Directory, Management, Data Center, Disaster Recovery, Telecommunications, DNS, Vendor Management, Process Improvement, Servers, Windows Server, VMware, Virtualization, Call Centers, System Administration, Customer Service, Team Leadership
Education
University of Phoenix 2007 — 2009
MBA, Information Technology
Anthony Early's DIRECTV Experience April 2006 - April 2010
Job Ready for the next step
Industry Financial Services
Experience
Wells Fargo Bank November 2010 - April 2015
University of Phoenix 2010 - 2015
University of Phoenix 2010 - 2015
DIRECTV April 2006 - April 2010
Skills
Customer Retention, Customer Experience, Customer Service, Loans, Credit, Cross Selling, Call Centers, Billing, Coaching, Call Center, Debit Cards, Inbound, Checking, Banking, Balance, Pay, Recommendations, Statements, Payments, Data Entry, Savings, Referrals, Quantitative Analytics, Management, Sales, Analysis, Process Improvement, Team Building
Education
University of Phoenix 2010 — 2015
Bachelor of Science (BS), Accounting, Senior
Wells Fargo Bank November 2010 - April 2015
University of Phoenix 2010 - 2015
University of Phoenix 2010 - 2015
DIRECTV April 2006 - April 2010
Skills
Customer Retention, Customer Experience, Customer Service, Loans, Credit, Cross Selling, Call Centers, Billing, Coaching, Call Center, Debit Cards, Inbound, Checking, Banking, Balance, Pay, Recommendations, Statements, Payments, Data Entry, Savings, Referrals, Quantitative Analytics, Management, Sales, Analysis, Process Improvement, Team Building
Education
University of Phoenix 2010 — 2015
Bachelor of Science (BS), Accounting, Senior
David Buetow's DIRECTV Experience January 2001 - January 2004
Job Advanced Specialist at Qwest Communications
Industry Telecommunications
Experience
Qwest Communications September 2009 - Present
T-Mobile March 2005 - July 2009
DIRECTV January 2001 - January 2004
Education
University of Phoenix 2002 — 2011
Business Managment, Business Admin and Mangment
University of Phoenix 2002 — 2011
Bachelor of Science (B.S.), International Business, Trade, and Tax Law
Qwest Communications September 2009 - Present
T-Mobile March 2005 - July 2009
DIRECTV January 2001 - January 2004
Education
University of Phoenix 2002 — 2011
Business Managment, Business Admin and Mangment
University of Phoenix 2002 — 2011
Bachelor of Science (B.S.), International Business, Trade, and Tax Law
Jennifer Hancock's DIRECTV Experience November 2005 - Present
Job Office of the President at DIRECTV
Industry Broadcast Media
Experience
DIRECTV November 2005 - Present
Education
University of Phoenix 2005 — 2012
Associates and Bachelors degrees, Business and Psychology
DIRECTV November 2005 - Present
Education
University of Phoenix 2005 — 2012
Associates and Bachelors degrees, Business and Psychology
Randy Beagley's DIRECTV Experience September 2008 - Present
Job Field Supervisor at DIRECTV
Industry Information Technology and Services
Experience
DIRECTV September 2008 - Present
Jerry Shorts Cabinets September 2007 - August 2008
Dreamfoil Construction May 2006 - August 2007
Fox Ridge Trailers November 2004 - April 2006
US Army October 2001 - October 2004
Skills
Logistics, Operations Management, Inventory Management, Customer Service, Customer Satisfaction, Inventory Control, Inventory, Process Scheduler, Troubleshooting, Team Building, Process Improvement, Microsoft Excel, Team Leadership, Microsoft Office, Microsoft Word, Training, Management, Military, Leadership
Education
University of Phoenix
Bachelor of Science, Information Technology/Software Engineering
Denver Automotive and Diesel College 2004 — 2006
Associate of applied Siences, Automotive Engineering Technology/Technician
DIRECTV September 2008 - Present
Jerry Shorts Cabinets September 2007 - August 2008
Dreamfoil Construction May 2006 - August 2007
Fox Ridge Trailers November 2004 - April 2006
US Army October 2001 - October 2004
Skills
Logistics, Operations Management, Inventory Management, Customer Service, Customer Satisfaction, Inventory Control, Inventory, Process Scheduler, Troubleshooting, Team Building, Process Improvement, Microsoft Excel, Team Leadership, Microsoft Office, Microsoft Word, Training, Management, Military, Leadership
Education
University of Phoenix
Bachelor of Science, Information Technology/Software Engineering
Denver Automotive and Diesel College 2004 — 2006
Associate of applied Siences, Automotive Engineering Technology/Technician
Venita Young's DIRECTV Experience June 1998 - Present
Job self employeed
Industry Entertainment
Experience
Zeek reward April 2012 - Present
DIRECTV June 1998 - Present
Education
University of Phoenix 2007 — 2009
Associate's degree, Accounting
Zeek reward April 2012 - Present
DIRECTV June 1998 - Present
Education
University of Phoenix 2007 — 2009
Associate's degree, Accounting
Jonathon DeLaney's DIRECTV Experience March 2014 - September 2014
Job Upgraded Status
Industry Transportation/Trucking/Railroad
Experience
Directv March 2014 - September 2014
Swift Transportation April 2013 - September 2014
The Atlantis Companies November 2010 - October 2012
Skills
Microsoft Office, Customer Service, Social Media, Leadership Development, Coaching, Team Building, Leadership, Research
Education
University of Phoenix 2015 — 2018
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management
Mount Vernon Academy 2002 — 2006
High School Diploma
Directv March 2014 - September 2014
Swift Transportation April 2013 - September 2014
The Atlantis Companies November 2010 - October 2012
Skills
Microsoft Office, Customer Service, Social Media, Leadership Development, Coaching, Team Building, Leadership, Research
Education
University of Phoenix 2015 — 2018
Bachelor of Science (B.S.), Computer/Information Technology Administration and Management
Mount Vernon Academy 2002 — 2006
High School Diploma
Alex Daniel's DIRECTV Experience July 2013 - Present
Job Independent Distributor at CenturyLink
Industry Computer & Network Security
Experience
CenturyLink September 2014 - Present
DIRECTV July 2013 - Present
A & R Fire Alarm Group February 2008 - Present
Siemens Industry US January 2005 - January 2008
SimplexGrinnell March 2000 - August 2005
United States Marine Corps 2000 - 2005
Skills
Team Building, Team Leadership, Marketing, Sales Management, Leadership, Entrepreneurship, Project Management, Training, New Business Development, Management, Strategic Planning, Coaching, Social Media Marketing, Recruiting, Video, Ground, Aviation, amphibious operations
Education
University of Phoenix 2006 — 2008
Bachelor's of science, Information Technology
high Tech Institute, Phoenix, Az 1998 — 1999
Associate of Science (A.S.), Computer Electronics
John F. Kennedy High, Mound Bayou, MS 1989 — 1991
Diploma, General Studies
CenturyLink September 2014 - Present
DIRECTV July 2013 - Present
A & R Fire Alarm Group February 2008 - Present
Siemens Industry US January 2005 - January 2008
SimplexGrinnell March 2000 - August 2005
United States Marine Corps 2000 - 2005
Skills
Team Building, Team Leadership, Marketing, Sales Management, Leadership, Entrepreneurship, Project Management, Training, New Business Development, Management, Strategic Planning, Coaching, Social Media Marketing, Recruiting, Video, Ground, Aviation, amphibious operations
Education
University of Phoenix 2006 — 2008
Bachelor's of science, Information Technology
high Tech Institute, Phoenix, Az 1998 — 1999
Associate of Science (A.S.), Computer Electronics
John F. Kennedy High, Mound Bayou, MS 1989 — 1991
Diploma, General Studies
Chadrick White's DIRECTV Experience March 2009 - Present
Job Satellite Installer at DIRECTV
Industry Broadcast Media
Experience
DIRECTV March 2009 - Present
DIRECTV December 2007 - Present
Overhead Door of SW Idaho May 2005 - December 2007
Fleetwood Homes Manufacturing April 2004 - May 2005
Skills
Satellite TV, Computer Hardware, Leadership, Fast Learner, Electronics, Customer Service, Communication
Education
University of Phoenix 2010 — 2014
Bachelor's degree, Business Administration and Management, General
Vallivue High School 1993 — 1997
DIRECTV March 2009 - Present
DIRECTV December 2007 - Present
Overhead Door of SW Idaho May 2005 - December 2007
Fleetwood Homes Manufacturing April 2004 - May 2005
Skills
Satellite TV, Computer Hardware, Leadership, Fast Learner, Electronics, Customer Service, Communication
Education
University of Phoenix 2010 — 2014
Bachelor's degree, Business Administration and Management, General
Vallivue High School 1993 — 1997
Benita Becton's DIRECTV Experience August 2000 - August 2003
Job Office Administrator at City of Tulsa
Industry Government Relations
Experience
City of Tulsa December 2006 - Present
AT&T October 2003 - October 2006
DIRECTV August 2000 - August 2003
Education
University of Phoenix
Bachelor of Business Administration (BBA)
City of Tulsa December 2006 - Present
AT&T October 2003 - October 2006
DIRECTV August 2000 - August 2003
Education
University of Phoenix
Bachelor of Business Administration (BBA)
Jeniffer Diaz Perez's DIRECTV Experience May 2007 - September 2009
Job Profesional de Telecomunicaciones
Industry Telecommunications
Experience
Open Mobile PR 2011 - 2013
Doral Bank January 2009 - November 2010
DIRECTV May 2007 - September 2009
Skills
Microsoft Office, QuickBooks
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Accounting and Business/Management
Open Mobile PR 2011 - 2013
Doral Bank January 2009 - November 2010
DIRECTV May 2007 - September 2009
Skills
Microsoft Office, QuickBooks
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Accounting and Business/Management
Dana Daugherty's DIRECTV Experience March 2008 - Present
Job Student at University of Phoenix
Industry Consumer Services
Experience
DIRECTV March 2008 - Present
Ashley Manor October 2012 - October 2013
Skills
Computers, Customer Service..., Fast Food, Caregiving
Education
University of Phoenix 2014 — 2016
Master of Business Administration (MBA), Accounting
University of Phoenix 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
DIRECTV March 2008 - Present
Ashley Manor October 2012 - October 2013
Skills
Computers, Customer Service..., Fast Food, Caregiving
Education
University of Phoenix 2014 — 2016
Master of Business Administration (MBA), Accounting
University of Phoenix 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ben Golden - MBA's DIRECTV Experience November 2011 - July 2013
Job Revenue Cycle Manager
Industry Hospital & Health Care
Experience
University Physicians, Inc. August 2014 - Present
SCL Health February 2014 - August 2014
WellPoint July 2013 - February 2014
DIRECTV November 2011 - July 2013
DIRECTV March 2009 - November 2011
DIRECTV February 2006 - March 2009
DIRECTV July 2004 - February 2006
WEST September 2002 - July 2004
Coldwell Banker RaderGroup September 2001 - September 2002
Skills
Call Centers, Training, Process Improvement, Performance Management, Customer Experience, Team Leadership, Team Building, Human Resources, Executive Management, Quality Assurance, Coaching, Customer Retention, Project Management, Business Process, Business Strategy, Hiring, Change Management, Leadership Development, Strategic Planning, Microsoft Office, Customer Service..., Recruiting, Quality Management, Technical Training, Risk Management, Benefits Administration, Healthcare Management, PeopleSoft, Payroll, Epic Systems, Collections, Credit Management, Reporting Metrics, Interviews, Health Care Providers, Health Care Faclities, Health Insurance..., Genesys, Billing Process, Billing Services, Sales Management, Process Redesign, Instructional Design, Reporting & Analysis, Training Videos, Compensation and..., RFP, Corporate Branding, Revenue Cycle, Outsourcing
Education
University of Phoenix
Bachelor of Science, Business Management
University of Phoenix
Master of Business Administration (MBA), Business Administration
University Physicians, Inc. August 2014 - Present
SCL Health February 2014 - August 2014
WellPoint July 2013 - February 2014
DIRECTV November 2011 - July 2013
DIRECTV March 2009 - November 2011
DIRECTV February 2006 - March 2009
DIRECTV July 2004 - February 2006
WEST September 2002 - July 2004
Coldwell Banker RaderGroup September 2001 - September 2002
Skills
Call Centers, Training, Process Improvement, Performance Management, Customer Experience, Team Leadership, Team Building, Human Resources, Executive Management, Quality Assurance, Coaching, Customer Retention, Project Management, Business Process, Business Strategy, Hiring, Change Management, Leadership Development, Strategic Planning, Microsoft Office, Customer Service..., Recruiting, Quality Management, Technical Training, Risk Management, Benefits Administration, Healthcare Management, PeopleSoft, Payroll, Epic Systems, Collections, Credit Management, Reporting Metrics, Interviews, Health Care Providers, Health Care Faclities, Health Insurance..., Genesys, Billing Process, Billing Services, Sales Management, Process Redesign, Instructional Design, Reporting & Analysis, Training Videos, Compensation and..., RFP, Corporate Branding, Revenue Cycle, Outsourcing
Education
University of Phoenix
Bachelor of Science, Business Management
University of Phoenix
Master of Business Administration (MBA), Business Administration
Dustyn Contreras's DIRECTV Experience 2014 - Present
Job DirecTV
Industry Entertainment
Experience
DIRECTV 2014 - Present
Alliance Beverage January 2011 - February 2014
Contreras roofing November 2010 - January 2011
US Navy October 2006 - November 2010
Skills
Computers, Microsoft Office, People Skills, Work Ethic, Strategic Planning
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Human Resources Management and Services
DIRECTV 2014 - Present
Alliance Beverage January 2011 - February 2014
Contreras roofing November 2010 - January 2011
US Navy October 2006 - November 2010
Skills
Computers, Microsoft Office, People Skills, Work Ethic, Strategic Planning
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Human Resources Management and Services
Michael Blatz's DIRECTV Experience January 2009 - September 2011
Job Customer Service Manager at Amazon
Industry Internet
Experience
Amazon September 2014 - Present
Amazon September 2011 - September 2014
DIRECTV January 2009 - September 2011
GC Services July 2008 - December 2008
Skills
Call Centers, Team Leadership, Leadership, Management, Quality Assurance, Vendor Management, Customer Satisfaction, Customer Experience, Technical Support, Team Building, Project Management, Development Of Employees, Process Improvement, Microsoft Office, Customer Service, Cross-functional Team..., Time Management, Team Management
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.)
Amazon September 2014 - Present
Amazon September 2011 - September 2014
DIRECTV January 2009 - September 2011
GC Services July 2008 - December 2008
Skills
Call Centers, Team Leadership, Leadership, Management, Quality Assurance, Vendor Management, Customer Satisfaction, Customer Experience, Technical Support, Team Building, Project Management, Development Of Employees, Process Improvement, Microsoft Office, Customer Service, Cross-functional Team..., Time Management, Team Management
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.)
Amy London's DIRECTV Experience January 2012 - July 2013
Job Broadcast Media Professional
Industry Consumer Services
Experience
n/a collections agentciti cardsJanuary 2008 - July 2014
NCO Financial Systems December 2013 - June 2014
DIRECTV January 2012 - July 2013
Idaho Food Bank January 2007 - December 2008
Diamond View Assisted Living -Care Giver August 2006 - December 2007
Skills
Telephone Skills, Cashiering, Team Leadership, Time Management, Customer Service
Education
Vista Alternative School
Diploma
University of Phoenix
Associates Degree, Criminal Justice Administrative Management
n/a collections agentciti cardsJanuary 2008 - July 2014
NCO Financial Systems December 2013 - June 2014
DIRECTV January 2012 - July 2013
Idaho Food Bank January 2007 - December 2008
Diamond View Assisted Living -Care Giver August 2006 - December 2007
Skills
Telephone Skills, Cashiering, Team Leadership, Time Management, Customer Service
Education
Vista Alternative School
Diploma
University of Phoenix
Associates Degree, Criminal Justice Administrative Management
Samantha Monroe's DIRECTV Experience December 2012 - Present
Job Case Manager at DIRECTV
Industry Telecommunications
Experience
DIRECTV December 2012 - Present
DIRECTV March 2008 - April 2010
Kiddie Kandids August 2004 - September 2007
Education
University of Phoenix 2008 — 2010
Associate of communications, Communication, General
DIRECTV December 2012 - Present
DIRECTV March 2008 - April 2010
Kiddie Kandids August 2004 - September 2007
Education
University of Phoenix 2008 — 2010
Associate of communications, Communication, General
Brian Haff's DIRECTV Experience March 2015 - Present
Job
Industry
Experience
DIRECTV March 2015 - Present
Haff brewing November 2014 - Present
Education
University of Phoenix 2006 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services
DIRECTV March 2015 - Present
Haff brewing November 2014 - Present
Education
University of Phoenix 2006 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Dusty Schultz's DIRECTV Experience March 2014 - Present
Job Technical Customer Service Rep at DIRECTV
Industry Information Technology and Services
Experience
DIRECTV March 2014 - Present
United States Marine Corps September 2006 - September 2010
Skills
coping with pressure, Adapting to New..., Following Instructions, Delivering Results, Networking, Values
Education
University of Phoenix 2014 — 2017
Associate's degree, Information Technology, Freshman
DIRECTV March 2014 - Present
United States Marine Corps September 2006 - September 2010
Skills
coping with pressure, Adapting to New..., Following Instructions, Delivering Results, Networking, Values
Education
University of Phoenix 2014 — 2017
Associate's degree, Information Technology, Freshman
Damian Mathis's DIRECTV Experience July 2011 - February 2013
Job Customer Account Executive III at Comcast
Industry Media Production
Experience
Comcast September 2013 - Present
DIRECTV July 2011 - February 2013
Sprint January 2005 - December 2010
Skills
Video Editing, Photography, Digital Media, Digital Marketing, Digital Photography, Computer Graphics, Technical Support, Web Marketing, Web Development, Web Applications, Web Services
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), E-Commerce/Electronic Commerce
Smoky Hill High School 1999 — 2004
HS Diploma
Comcast September 2013 - Present
DIRECTV July 2011 - February 2013
Sprint January 2005 - December 2010
Skills
Video Editing, Photography, Digital Media, Digital Marketing, Digital Photography, Computer Graphics, Technical Support, Web Marketing, Web Development, Web Applications, Web Services
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), E-Commerce/Electronic Commerce
Smoky Hill High School 1999 — 2004
HS Diploma
Dish Network
DIRECTV, Inc
Bell ExpressVu
Direct TV
Dish
Bell TV
Dish Network LLC
Shaw Direct