Dunkin' Brands
Industry: Fast food restaurant company
DescriptionDunkin' Brands Group, Inc. is an American restaurant holding company which runs two chains of fast-food restaurants: Dunkin' Donuts and Baskin-Robbins. It is headquartered in Canton, Massachusetts. CEO: David Hoffmann (11 Jul 2018–) Headquarters: Canton, Massachusetts, United States Revenue: 860.5 million USD (2017) Subsidiaries: Dunkin' Donuts, Baskin-Robbins, DD IP Holder LLC,
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Dunkin' Brands Employees
SSCG Media Group October 2014 - Present
SSCG Media Group July 2013 - October 2014
Cline Davis & Mann December 2012 - July 2013
Dunkin' Brands February 2005 - December 2012
Waverly Hicks June 2011 - September 2011
Manhattan Place Entertainment Inc. June 2011 - June 2011
Skills
Media Planning, Media Buying, Budget Tracking, Client Billing, Relationship Building, Relationship Management, Project Coordination, Competitive Analysis, Office Administration, Close Attention to..., Organization, Communication Skills, Multi Tasking, Accountability, Teamwork, Customer Service, Interpersonal Skill, Leadership, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Social Networking, Market Research, Marketing, Communication, Media
Education
Iona College 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing, 3.3/4.0
Clarks Americas 2015 - Present
Combat Sports Boston 2009 - Present
Papa Gino's 2012 - 2015
Panera Bread 2011 - 2012
Dunkin' Brands 2004 - 2011
United Technologies 2001 - 2003
Skills
Business Analysis, Forecasting, Analysis, Leadership, Data Analysis, Business Intelligence, Cross-functional Team..., Business Strategy, Process Improvement, Product Management, Start-ups, Six Sigma, Mergers & Acquisitions, Product Development, Strategy, Competitive Analysis, Management, Sales, Project Planning, Finance, Marketing, Analytics, Retail, Business Planning, Business Development, Strategic Planning, Marketing Strategy, Financial Analysis, Entrepreneurship, Pricing, Market Research, Team Building, Financial Modeling, P&L Management, Operations Management, Strategic Financial..., New Business Development, Team Leadership, E-commerce, Budgets, Management Consulting
Education
Massachusetts Institute of Technology - Sloan School of Management 2012 — 2014
Master of Business Administration (MBA)
Isenberg School of Management, UMass Amherst 1997 — 2001
BBA, Finance and Operations Management
Buckingham Browne & Nichols 1994 — 1997
High School
Chester County Juvenile Probation April 2014 - Present
Flagship Credit Acceptance February 2013 - May 2014
Chester County Youth Center June 2012 - April 2014
Concern Treatment Unit for Boys May 2012 - December 2012
Dunkin' Brands April 2007 - June 2012
Concern Treatment Unit for Boys August 2011 - May 2012
Allied Barton Security Services December 2010 - May 2011
Macy's October 2010 - January 2011
Aeropostale October 2006 - March 2007
Skills
Microsoft Office, Customer Service, PowerPoint, Sales, Social Media, Microsoft Excel, Social Networking, Public Speaking, Microsoft Word, Teamwork, Retail, Social Media Marketing, Security, Youth Work, Juvenile Delinquency, Sociology, Criminology, CCTV, Detention, Team Leadership, Close Protection, Customer Satisfaction, Finance, Management, Leadership, Marketing, Team Building, Time Management, Recruiting, Nonprofits
Education
Immaculata University 2008 — 2012
Bachelor of Arts (B.A.), Criminology, Sociology
West Chester East High School 2004 — 2008
Dunkin' Brands Director of QA & Food SafetyDunkin' BrandsJanuary 2005 - January 2012
Massachusetts Department of Public Health 2003 - 2005
SODEXO (former SODEXHO) 1996 - 2001
Skills
Executive Management, HACCP, Food Safety, Food Service, Food, Restaurants, Food Quality, Food Processing, Food Industry, Sanitation, Restaurant Management, Franchising, Multi-unit, Operations Management, Food & Beverage, Bakery, Culinary Skills, Food Science, Food Manufacturing, Ingredients, Quality Assurance, Income Statement, Food Technology, Recipes, Sensory Evaluation, Hygiene, Catering
Education
Johnson and Wales University 1994 — 1996
Culinary
St. Bernards
Dunkin' Brands October 2008 - Present
Cosi November 2004 - September 2008
Metromedia Restaurant Group 1982 - 1998
Education
Kean University 1982 — 1986
BA, Criminal Justice, Political Science
T-Mobile USA October 2012 - December 2014
T-Mobile USA March 2008 - September 2012
Starbucks Coffee Company September 2003 - March 2008
Dunkin' Brands November 1996 - March 2003
Skills
Leadership, Retail, Sales Management, Customer Experience, Sales Operations, Income Statement, Customer Retention, Operations Management, Sales, Coaching, Account Management, Customer Satisfaction, Training, Team Building, Cross-functional Team..., Employee Training, Budgets, Management, Recruiting, Team Leadership, Strategy, Sales Process, Direct Sales, Business Development, Profit, P&L Management, Product Development, Cold Calling, P&L, Merchandising, Selling, Performance Management, B2B
Education
Hofstra University
Bachelor's degree, Banking and Financial Services
Chicago Deming Association
Six Sigma Master's Program, Lean Six Sigma Green Belt Training
Saratoga Hospital May 2014 - Present
Gillette Stadium May 2013 - March 2014
Dunkin' Brands February 2013 - May 2013
Johnson and Wales University February 2012 - February 2013
Mission Point Resort May 2012 - September 2012
Ocean Properties May 2011 - September 2011
The Harker School March 2011 - June 2011
Prestige Services Inc. May 2010 - September 2010
Romano's Macaroni Grill February 2009 - December 2009
RGIS August 2007 - December 2009
Skills
Nutrition, Food, Purchasing, Inventory Management, Menu Development, Leadership, Time Management, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Hospitality, Data Entry, Event Planning, Teamwork, Organization, Food Service Sanitation, HACCP, ESHA Genesis, ServSafe, Management, Banquets, Culinary Skills, Food Service, Catering
Education
Johnson and Wales University 2011 — 2013
Bachelor of Science, Clinical Nutrition/Nutritionist, Cum Laude
Johnson and Wales University 2009 — 2011
Associate in Science, Culinary Arts, Cum Laude
Dunkin' Brands September 2015 - Present
Starbucks Coffee Company January 2006 - Present
Starbucks Coffee Company March 2003 - January 2006
Starbucks Coffee Company March 2003 - January 2006
Starbucks Coffee Company 1996 - 2003
Skills
Merchandising, Training, Leadership, Retail, Inventory Management, Customer Service, Profit, Store Management, Loss Prevention, Driving Results, Visual Merchandising, Multi-unit, Store Operations, Retail Sales, New Store Development, Inventory Control, Coaching, Multi-Unit Management, Sales, New Store Openings, Team Building, People Development, Employee Training, Customer Satisfaction, Budgets, Sales Operations, Recruiting, Management, Operations Management, Forecasting, Brand Management, Customer Experience, P, Multi-Unit, Leadership Development, Income Statement, Hiring
Education
Hofstra University
Public Relations
Nassau Community College
Communications/English
Food Lion September 2013 - Present
Dunkin' Brands May 2012 - August 2013
AMC Theatres July 2010 - August 2010
Skills
Microsoft Office, Money Management, Customer Service, Long-term Customer..., Communication Skills, Spanish, Leadership, Cashiering, Communication
Education
James Madison University 2011 — 2017
International Affairs: Comparative Politics Concentration in the Middle East, 3.70
Blue Ridge Community College 2013 — 2014
Associate's Degree, Associate of Arts and Sciences, 3.622
Northern Virginia Community College 2012 — 2013
3.583
Bee Unike Events September 2015 - Present
J. Jill June 2015 - August 2015
Saks Fifth Avenue January 2014 - June 2015
ALDO Group July 2013 - January 2014
Bingham McCutchen August 2008 - June 2012
Dunkin' Brands July 2008 - October 2009
Skills
Fashion, Illustrator, Retail, Styling, Luxury Goods, Merchandising, Retail Sales, Visual Merchandising, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Retail Math, Teamwork, Photoshop, InDesign, Consulting, SketchUp
Education
Lasell College 2012 — 2016
Bachelor of Science (BS)
Cristo Rey Boston High School 6/15/2012 2008 — 2012
Dunkin' Brands January 2013 - Present
Dunkin' Brands January 2012 - Present
Trident Booksellers and Cafe October 2005 - December 2012
Skills
Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research, Product Development, Food Safety, Culinary Skills, Catering, Food Processing, Ingredients
Education
Johnson & Wales University 2015 — 2019
Master's degree, Culinary
Johnson & Wales University 1994 — 2000
Master of Arts (M.A.), Education
Dunkin' Brands February 2013 - Present
Sunoco December 2011 - February 2013
May Brand LLC December 2010 - January 2012
Dunkin Donuts June 2006 - November 2010
Samir B. Pancholy, MD January 2008 - December 2008
Skills
Marketing, Sales, Management, Communication, New Business Development, Telephone Reception, Receptions, Microsoft Office, HTML, Strategic Planning, Problem Solving, Windows, Advertising, Account Management, Financial Accounting, Accounts Payable
Education
Keystone College 2008 — 2012
Bachelor of Science (BS), Accounting and Business/Management
Scranton High School 2005 — 2008
Norfolk Kitchen and Bath August 2012 - Present
Freelance / Graphic Design Services July 2012 - Present
Bella Consulting & Events March 2012 - May 2012
Johnson & Wales University September 2008 - May 2012
Macy's July 2010 - January 2012
Dunkin' Brands September 2007 - August 2008
Skills
Illustrator, Photoshop, InDesign, Teamwork, Facebook, Adobe Creative Suite, Mac, Social Media, Constant Contact, Time Management, Social Networking, PowerPoint, Graphic Design, Microsoft Word, Microsoft Excel, Video Editing, Microsoft Office, Brochures
Education
Johnson and Wales University 2008 — 2012
Bachelor's degree, Computer Graphics & New Media, Alumni
Women's Center of Beaver County August 2015 - Present
BeautiControl January 2013 - Present
The Academy Schools September 2014 - August 2015
Giant Eagle May 2011 - September 2014
Mercer County Courthouse June 2008 - June 2014
Penn State Beaver Athletics September 2009 - August 2012
Dunkin' Brands October 2007 - January 2010
Rodgers Perfilio Heiman & Sewinsky Pc Attorneys At Law June 2006 - July 2006
Skills
Microsoft Office, Reliable, Fast-paced, Dependable Team Player, Communication Skills, Hardwork, Juvenile Justice, Youth Mentoring, Administrative Work, Highly detail oriented, Team-oriented
Education
Penn State University 2009 — 2014
Bachelor's Degree, Administration of Justice
Farrell Area School District 2005 — 2009
High School Diploma, General Studies
Liberty University
Master of Arts (M.A.), Crisis Intervention/Trauma
Dunkin' Brands August 2012 - Present
New England Patriots August 2003 - Present
Dunkin' Brands December 2011 - August 2012
Dunkin' Brands April 2008 - December 2011
Fleishman-Hillard Inc. March 2006 - April 2008
Fleishman-Hillard January 2005 - March 2006
Fleishman-Hillard January 2004 - January 2005
Weber Shandwick Worldwide May 2003 - December 2003
Skills
Media Relations, Public Relations, Crisis Communications, Strategic Communications, Corporate Communications, Marketing Communications, Strategy, Internal Communications, Event Management, Brand Development, Management, Digital Marketing, Brand Management, Digital Media, Social Media, Social Media Marketing
Education
Ithaca College 1999 — 2003
B.S.
Sid Wainer & Son & Southcoast Farms February 2015 - Present
Simmering Soup Kitchen November 2013 - December 2014
Simmering Soup, Inc. February 2013 - December 2014
Dunkin Brands June 2012 - January 2013
Dunkin Donuts January 2009 - May 2012
Skills
Microsoft Office, Microsoft Word, Sales, Food, Culinary Skills, Ingredients, FDA GMP
Education
Johnson and Wales University 2008 — 2012
Bachelor of Science (B.S.), Nutrition Sciences
vets 2008 — 2012
Johnson & Wales University November 2014 - Present
Vector Marketing May 2012 - Present
Dunkin' Brands March 2014 - July 2014
Dunkin' Brands September 2013 - March 2014
Radisson December 2013 - February 2014
Westfield Tennis Club June 2012 - August 2013
Burger King Corporation May 2012 - August 2013
Professional Tennis Coach May 2011 - August 2013
Skills
Customer Service, Athletics, Hospitality, Hospitality Management, Hospitality Industry, Sales, Hotels, Management, Banquets, Time Management, Food, Teamwork, Leadership, Restaurants, Culinary Skills
Education
Johnson and Wales University 2011 — 2015
Bachelor's degree, Hotel/Lodging Management, Junior
Westfield High School 2008 — 2011
High School Diploma
Free Lance/Self-Employed January 2008 - August 2014
Checkers Drive In Restaurants October 2012 - October 2013
Sonny's BBQ March 2006 - November 2007
Dunkin' Brands November 2003 - March 2006
Arby's Restaurant Group, Inc. October 1998 - May 2003
Skills
Advertising, Marketing Strategy, Marketing Communications, Marketing Management, Strategic Communications, Internal Communications, Project Management, Project Planning, Marketing, Media Planning, Market Planning, Social Media Marketing, Direct Marketing, Brand Management, Integrated Marketing, Retail, Brand Awareness, Digital Marketing, Brand Development, Online Advertising, Direct Mail, Creative Direction, Public Relations, Social Networking, Creative Strategy, Event Management, Social Media, Market Research, Event Planning, Facebook, Copywriting
Education
Lipscomb University
Bachelor of Arts (B.A.), Marketing and Communications
Columbia Threadneedle Investments, US August 2015 - Present
SIMOS Insourcing Solutions June 2014 - August 2014
Incontro Restaurant May 2013 - May 2014
Ninety Nine Restaurants May 2012 - August 2012
Dunkin' Brands May 2010 - May 2011
Skills
Inventory Management, Microsoft Word, Microsoft Excel, PowerPoint, Food Safety, Customer Service, Data Analysis, Teamwork, Public Speaking
Education
Isenberg School of Management, UMass Amherst 2011 — 2015
Bachelor of Business Administration (BBA), Finance
HBCP April 2014 - Present
Unified CML LLC July 2011 - February 2014
Dunkin' Brands December 2005 - May 2011
Nestle USA May 1982 - April 2005
Skills
Team Building, Manufacturing..., SPC, Kaizen, Microsoft Office, Inventory Management, Project Management, bakery, Confec, Food Processing, Quality Auditing, Food Safety, ServSafe, Bakery, Supply Chain Management, Supply Chain, Manufacturing, Quality Assurance, HACCP, Food Industry, Operations Management, Continuous Improvement, Income Statement, Food, P&L
Education
Joliet Junior College 1973 — 1975
AA, Applied Science
Aark Network Inc July 2004 - Present
Pusan Investments LLC January 2012 - Present
Dunkin' Brands 2009 - 2012
Ajilon August 1997 - June 2003
Wipro Technologies March 1995 - July 1997
Skills
Software Project..., Requirements Analysis, Business Analysis, Solution Architecture, C++, Business Intelligence, SDLC, Enterprise Architecture
Education
University of Hyderabad 1990 — 1993
MCA, Computer Applications
Jadavpur University 1986 — 1990
B Sc, Physics
BVK November 2013 - Present
Intermedia Outdoors September 2011 - October 2013
Geomentum February 2010 - March 2011
Time Inc. October 2002 - January 2009
Rodale March 2002 - September 2002
Gruner + Jahr 1995 - 2001
Warden, Kelley, Allen & Opfer, Inc. 1994 - 1995
Dunkin' Brands 1993 - 1994
Beef Industry Council/National Live Stock and Meat Board 1991 - 1993
Skills
Competitive Analysis, New Business Development, Public Relations, Field Marketing, SaaS, Association Management, Decision Support, Change Management, Digital Marketing, Brand Management, Integrated Marketing, Direct Marketing, Marketing Communications, CRM, Marketing, Marketing Strategy, Publishing, Digital Strategy, Digital Media, Media Planning, Social Media, Magazines, Customer Insight, Strategic Planning, Leadership, Product Development, Business Development, Analytics, Start-ups, Salesforce.com, Account Management
Education
Illinois State University 1986 — 1990
B.S., Communication/Public Relations
Dunkin' Donuts University (DDU)
Dunkin' Brands April 2012 - May 2015
Concord Foods November 2008 - October 2011
Autocrat Coffee & Extracts December 2006 - November 2008
Skills
Food, Culinary, Food Safety, Food Science, Product Development, Production, Ingredients, Nutrition, R&D, Microsoft Office, Word, Excel, Menu Development, Cost Reduction, Research, Food Industry, Food Technology, Problem Solving, Sensory Evaluation, Microsoft Excel, Hospitality, Restaurant Management, Recipes, Dairy Products, Culinary Skills, Banquets, Cooking, Food Service, Cuisine, Purchasing, Customer Service, Food Processing, Bakery, Baking, Frozen Food, Cheese, Cakes, Food & Beverage, Bread, Meat, Food Manufacturing, Catering, Pastry, Microsoft Word, Flavors, Food Quality, Sanitation, Confectionery, Chocolate, Recipe Testing
Education
Penn State University-Ice Cream Short Course 2013 — 2013
Certificate of Completion, Food Science
Johnson & Wales University 2005 — 2006
Bachelors, Culinary Nutrition
Johnson & Wales University 2001 — 2005
Bachelors, Culinary Arts
Vita Coco July 2010 - October 2012
Allied Integrated Marketing October 2007 - July 2010
Puma February 2007 - October 2007
Dunkin' Brands February 2005 - February 2007
Entercom Radio Group 2003 - 2005
Skills
Promotions, Public Relations, Social Media, Publicity, Media Buying, Product Marketing, Marketing Strategy, Brand Management, Marketing Communications, Brand Awareness, Hootsuite, Brand Loyalty, Creative Direction, Marketing
Education
Isenberg School of Management, UMass Amherst 1999 — 2003
BA, Management, Marketing
Dunkin' Brands May 2010 - Present
MFS Investment Management July 2009 - February 2010
BTMU Capital Corporation December 2008 - April 2009
Audax Group LP November 2003 - July 2008
Levine, Katz, Nannis + Solomon, PC July 2002 - May 2003
Ernst & Young January 2001 - April 2001
Sunlife Financial June 2000 - August 2000
Skills
QuickBooks, Peachtree, Microsoft Excel, PeopleSoft, Essbase, Accounting Applications, PowerPoint, Lotus Notes, Microsoft Word, Oracle, Adobe Acrobat, Microsoft Office 2003, Program Management, Accounting, Financial Reporting, Accounts Payable, Tax, Accounts Receivable, Auditing
Education
Isenberg School of Management, UMass Amherst 1998 — 2002
Bachelor of Business Administration, Accounting
Needham High School 1994 — 1998
N/A, Academic Diploma
Dunkin' Brands March 2015 - Present
BEAM Interactive July 2012 - November 2014
HAVAS Edge July 2010 - July 2012
Tank Design August 2005 - July 2010
Davis Advertising Inc. June 2004 - May 2005
Skills
Email Marketing, E-commerce, Advertising, Strategy, Digital Strategy, Digital Marketing, Integrated Marketing, Online Advertising, Interactive Marketing, Account Management, Social Media Marketing, Marketing Strategy, Social Media, Process Improvement, Budgets, Brand Development, Marketing, Digital Media, Online Marketing, Budgeting, User Experience, Program Management, Web Design, Strategic Planning, Graphic Design, Negotiation, Public Relations, Contract Negotiations, Information Architecture, CRM, Direct Mail, Mobile Marketing, Creative Direction, Direct Marketing, Multi-channel Marketing, Creative Strategy, Interactive Advertising, Web Analytics, Facebook, Customer Acquisition, Project Management, SEO
Education
Ithaca College 1999 — 2003
BS, Advertising & Public Relations
Voorheesville Highschool 1996 — 1999
Dunkin' Brands December 2014 - Present
2013 MIT CIO Symposium July 2012 - Present
Akamai Technologies March 2010 - December 2014
MIT Sloan CIO Symposium 2012 December 2011 - June 2012
Schneider National October 2008 - March 2010
Pricewaterhouse Coopers Pvt Ltd. February 2005 - September 2008
CNRS, University of Angers, France March 2004 - May 2004
Skills
CRM, ERP, Integration, Analysis, Business Analysis, SDLC, Management Consulting, Oracle Applications, Business Process..., Project Management, Oracle, Consulting, Business Strategy, Analytics, IT Strategy, Business Process, Management, Program Management, Strategy, Databases, SaaS, Requirements Analysis, Oracle E-Business Suite, Personnel Management, Deployment Planning, Agile Methodologies, Leadership, Human Capital Management, Plannning, Fusion, Business Transformation, Software Project..., Business Intelligence, Offshore Project..., Enterprise Software, Product Management, Business Process..., Business Development, Information Technology, Sales, Product Development, Technology Integration, Team Management, Vendor Management, Cloud Computing, SQL, Software Development
Education
Indian Institute of Technology, Kanpur 2000 — 2005
B-Tech, Material Sciences and Metallurgy
St. Xaviers' School, Bokaro Steel City 1988 — 2000
High School
Cornell University (College of Engineering)
Masters Certificate in Systems Design and Project Leadership
Dunkin' Brands, Inc. February 2005 - Present
Dunkin' Brands, Inc. 2006 - 2013
Dunkin' Brands February 2005 - November 2011
Arch Wireless 1997 - November 2004
Skills
Administrative..., Outlook, Budgets, Event Planning, Team Building, Forecasting, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Office Management, Lotus Notes, Retail, Financial Analysis, Cross-functional Team..., Leadership, Process Scheduler, Inventory Management, Strategic Planning, Management
Education
Katherine Gibbs School
CVS Health June 2014 - Present
Dunkin' Brands March 2012 - June 2014
Mahindra Satyam April 2010 - March 2012
Microsoft Corporation August 2006 - March 2009
Oracle Corporation July 2003 - August 2006
Skills
Product Management, Product Marketing, Digital Strategy, Mobile Devices, Digital Marketing, Mobile Commerce, Integrated Marketing, Digital Media, Customer Acquisition, Marketing Strategy, Analytics, Cross-functional Team..., Account Management, Strategy, Competitive Analysis, Product Development, Mobile Applications, E-commerce, User Experience Design, Mobile Payments, Mobile Product..., Customer Engagement
Education
Indian School of Business 2009 — 2010
Post-Graduate Programme in Management;
Osmania University 1999 — 2003
Bachelor of Engineering
Dunkin' Brands December 2011 - Present
Veronica's Treats June 2007 - November 2011
L'epicureo January 2006 - February 2007
Skills
Food Science, Food, Food Industry, Food Safety, HACCP, Ingredients, Food Technology, Chef, Product Development, Food & Beverage, Bakery, Pastry
Education
Johnson and Wales University 1999 — 2003
Starwood Hotels & Resorts Worldwide, Inc. June 2010 - July 2013
Dunkin' Brands June 2006 - November 2008
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Food & Beverage, Revenue Analysis, Resorts, Banquets, Restaurants, Micros, Pre-opening
Education
Johnson and Wales University 1990 — 1994
Associate of Science (A.S.), Hotel, Motel, and Restaurant Management
Dunkin' Brands June 2015 - Present
Hofstra University September 2013 - Present
Dana-Farber Cancer Institute May 2014 - August 2014
Dana-Farber Cancer Institute June 2013 - August 2014
Triboro Youth Theatre June 2013 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Social Media, Organization Skills, Advertising
Education
Hofstra University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Marketing
Dunkin Brands June 2010 - Present
Skills
Food Industry, Food Safety, Food Science, Product Development, HACCP, Food Technology
Education
Johnson and Wales University
Two Ten Footwear Foundation August 2014 - Present
Dunkin' Brands January 2014 - May 2014
Cone Communications September 2013 - December 2013
Gap Inc. June 2013 - August 2013
Sears Holdings Corporation February 2011 - June 2012
Sears Holdings Corporation January 2010 - February 2011
Sears Holdings Corporation January 2009 - January 2010
Sears Holdings Corporation July 2008 - January 2009
Central China Normal University May 2007 - August 2007
Skills
Management, Cross-functional Team..., Footwear, Merchandising, Negotiation, Market Analysis, Training, Market Planning, Strategic Planning, Analysis, Nonprofits, Cause Marketing, Integrated Marketing, Digital Marketing, Strategic Partnerships, New Business Development, Profit, Demand Planning, Entrepreneurship, Trend Analysis, Organizational..., Competitive Analysis, Product Development, E-commerce, Project Management, Dogs
Education
Boston University Graduate School of Management 2012 — 2014
Master of Business Administration (MBA), Public and Non Profit Management, Entrepreneurship
Kansas State University 2003 — 2008
B.S., Business Administration, Apparel & Textiles
Dunkin' Brands February 2014 - Present
Johnson & Wales University October 2009 - Present
Agero, Inc. November 2012 - February 2014
The Pulse Network January 2011 - November 2012
Covidien 2009 - 2011
LoJack Corporation 2008 - 2010
Gillette Stadium October 2006 - December 2009
MBTA Police Department May 2008 - August 2008
Skills
Microsoft Office, Social Media Marketing, Customer Service, Social Media, PowerPoint, Marketing, Marketing Communications, Public Speaking, Strategic Planning, Marketing Strategy, Account Management, Team Leadership, Event Planning, Sales, Team Building, SharePoint, Microsoft Excel, Time Management, Teamwork, Fundraising, Training, Leadership Development, Event Management, Recruiting, Project Management, HTML, Outlook, Social Networking, Salesforce.com, Public Relations, Facebook, Email Marketing, Microsoft Word, Customer Satisfaction, Strategy, Adobe Creative Suite, Lead Generation, Trade Shows, Corporate Events, Management, Leadership, Customer Retention, Volunteer Management, Critical Thinking, Online Marketing
Education
Johnson and Wales University 2004 — 2008
Bachelors, Criminal Justice
AmTrust Financial Services, Inc. (AFSI) November 2013 - Present
In The Round Design Group May 2012 - August 2013
In The Round Design Group May 2011 - May 2012
Kent State University March 2010 - May 2010
Swarovski September 2008 - January 2009
Friendly Ice Cream Corporation June 2006 - January 2009
Dunkin' Brands October 2005 - April 2006
Skills
PHP, PHPUnit, JavaScript, C++, Objective-C, Unix Shell Scripting, HTML, CSS, SQL, jQuery, Adobe Creative Suite, Apache, iWork, Microsoft Office, Tortoise SVN, Mercurial, Mac OS X, Unix, Linux, Windows, Doctrine, DQL, Symfony
Education
Kent State University 2006 — 2012
BS, Computer Science
Dunkin' Brands March 2003 - Present
Storage USA August 2000 - March 2003
KinderCare Learning Centers October 1994 - September 2000
Midas Realty Group LLC April 1990 - September 1994
Taco Bell March 1982 - February 1990
Skills
Budgets, Strategic Planning, Leadership, Retail, Contract Negotiation, Team Leadership, P&L, Restaurants, Customer Service, Process Scheduler, Food Service, Franchising, Procurement, Project Planning, Operations Management, Construction Management
Education
La Salle University 1978 — 1982
Bachelor of Science (BS), Accounting
Dunkin' Brands July 2006 - Present
Subway Development Corporation of South Jersey June 2004 - July 2006
Higher Source August 1999 - December 2004
Cigna January 1995 - October 2000
PepsiCo May 1991 - December 1994
McDonald's Corporation April 1990 - April 1991
Beretta USA May 1988 - April 1990
Skills
Food Service, Restaurants, Food, Restaurant Management, Food & Beverage, Food Safety, Income Statement, Food Industry, Inventory Management, Retail, Franchising, Operations Management, Forecasting, Business Planning, Catering, Management, P, Profit
Education
Howard University 1984 — 1988
Bachelor of Business Administration (BBA), Accounting
Dunkin' Brands August 2009 - Present
Dunkin' Brands 2014 - 2015
Johnnie's January 2008 - August 2009
Brownstone October 2006 - May 2007
2004-2006 April 2004 - July 2006
Eat, Drink, Laugh Restaurant Group October 2003 - July 2006
Peking Tom’s Longtang Lounge October 2003 - April 2004
Salamander Restaurant January 2000 - January 2002
Occidental Tourist(Simon and Schuster) January 2000 - August 2000
Salamander Restaurant January 1998 - January 2000
Skills
Restaurants, Food, Menu Development, Recipes, Cuisine, Training, Purchasing, Management, Food Safety, Food Service, Food, Cooking, Product Development, Culinary Skills, Chef, Food Industry, Food & Beverage, Restaurant Management, Ingredients
Education
Johnson & Wales University 1992 — 1995
Associates Degree (AS), Culinary Arts
Texas A&M University
Beef 101 Workshop
Enterprise Rent A Truck September 2015 - Present
Enterprise Truck Rental June 2015 - Present
Enterprise Rent-A-Car May 2015 - Present
Enterprise Rent-A-Car January 2014 - Present
State Farm February 2013 - December 2013
Freelance Marketing Consultant July 2012 - July 2013
ServiceMaster Clean November 2009 - January 2013
Lewis Construction November 2009 - January 2013
Lewis Development November 2009 - January 2013
Dunkin Brands October 2008 - November 2009
Skills
Marketing Management, Marketing Strategy, Public Relations, Social Media, Customer Service, Management, Advertising, Digital Marketing, Strategic Planning, Marketing, Microsoft Office, Social Media Marketing, Budgets, Event Planning, Coaching, PowerPoint, Direct Marketing, Sales, Account Management, Event Management, Email Marketing, Marketing Communications, Microsoft Word, New Business Development, Team Building, Public Speaking, Presentation Coaching, Adobe InDesign, Website Creation, Search Engine Ranking, InDesign, Graphic Design, Trade Shows, Time Management, SEO, Online Marketing, Social Networking, Leadership, Small Business, Sales Management, Customer Satisfaction, Lead Generation
Education
Youngstown State University 2010 — 2014
Bachelor of Science (BS) in Business Administration (AACSB Accredited), Marketing Management, 4.0 Major GPA
Kent State University 2007 — 2010
Associate of Applied Business in Computer Technology, Networking
Chef's Corner Williston July 2015 - Present
Bath & Body Works May 2014 - July 2015
White House Black Market October 2013 - May 2014
IBM February 2013 - October 2013
Walmart June 2011 - February 2013
Dibden Center for the Arts January 2009 - May 2011
Dunkin' Brands June 2005 - January 2008
Fairbanks House Museum 2005 - 2006
Skills
Passion for Helping..., Organization, Energetic team player, Open-mindedness, Communication Skills, Close Attention to..., Art Direction, Artistic Eye, Hospitality, Customer Service, Lighting Design, Social Networking, Social Media, Musical Theatre, Theatre, Event Management, Sales
Education
Johnson State College 2006 — 2011
Bachelor of Arts (B.A.), Theatre/Theater
Johnson State College 2006 — 2011
Theatre/Theater
Radio-Canada August 2011 - Present
Radio-Canada March 2011 - August 2011
Radio-Canada November 2008 - March 2011
Videotron 2008 - 2008
Desjardins 2005 - 2007
Lassonde 2003 - 2005
Dunkin' Brands 1991 - 2003
Skills
Marketing Communications, Marketing, Digital Media, Digital Strategy, Advertising, Marketing Mix, Online Advertising, Video Advertising, Sales, Advertising Sales, Consultants
Education
Université de Montréal - HEC Montréal 1984 — 1988
B.A.A. Marketing, Marketing
Dunkin' Brands August 2008 - Present
Dunkin' Brands September 2006 - August 2008
Dunkin' Brands March 2005 - September 2006
Dunkin' Brands March 2004 - March 2005
Dunkin' Brands July 2002 - March 2004
99 Restaurant-Pubs May 1999 - July 2002
99 Restaurant-Pubs November 1994 - May 1999
Skills
Restaurant Management, Franchise Consulting, Business Planning, Catering, Coaching, Culinary Skills, Customer Satisfaction, Customer Service, Employee Training, Food, Food & Beverage, Food Safety, Food Service, Franchising, Hiring, Hospitality, Income Statement, Leadership, Management, Menu Development, Multi-unit, Operations Management, P&L, P&L Management, POS, Profit, Restaurants, Retail, Team Building, Training
Education
Johnson and Wales University 1988 — 1990
Associate's degree, Hotel, Motel, and Restaurant Management
North Providence High School 1980 — 1985
Urgo Hotels June 2014 - Present
French Horn May 2002 - Present
Family House June 2012 - June 2014
Interstate Hotels & Resorts September 2010 - June 2012
Dunkin' Brands February 2005 - September 2010
Marriott International June 2004 - September 2010
OnStage! Arts & Entertainment - Indiana, PA September 2006 - August 2010
Skills
FOSSE, Major Events, Housekeeping, Operating Budgets, Capital Budgeting, Contract Negotiation, Contract Law, Human Resources, Invoice Processing, Budget Process, Supplier Negotiation, Ticketing Software, Riders, Leadership, WebRezPro, ADP Payroll, Choice Ticketing System, ServSafe, Hiring Practices, Food, Fundraising, Guest Service Management, Event Management, Event Planning, Employee Training, Employee Management, Hotel Booking, Catering, Banquets, Hiring, Hospitality Industry, Customer Satisfaction, Hotel Management, Training, Food
Education
Indiana University of Pennsylvania 2006 — 2010
Bachelors, Hospitality Management
Stow-Glen October 2013 - Present
Ohio Burger Co August 2013 - Present
Dunkin' Brands June 2012 - Present
Kent State University February 2013 - May 2013
Ohio Victory August 2012 - November 2012
Skills
Leadership, Quick Thinker, Fast-paced, Customer Service, Customer Satisfaction, Empathy, Compassion, Nursing Care, Kindness, Creativity, Perishables, Food & Beverage, Food Service, Waitressing, Hardwork, Biology, Chemistry, Mathematics, Writing, Problem Solving, Spectrophotometry, Food Science
Education
The University of Akron 2013 — 2016
Bachelor of Science (BS), Pre-Medicine/Pre-Medical Studies
Kent State University 2012 — 2013
Biology, General
Dunkin' Brands December 2014 - Present
Long John Silvers December 2011 - December 2014
Yum! Brands February 2004 - December 2011
Ed's Bread Inc. April 2001 - December 2003
Skills
Franchising, Income Statement, Strategic Planning, Restaurants, Multi-unit, Team Building, Franchise Consulting, Forecasting, Financial Analysis, Mergers, Operations Management, Financial Modeling, Budgets, Cross-functional Team..., Restaurant Management, Retail, Negotiation, Business Strategy, Process Improvement, Leadership Development, Strategy, Contract Negotiation, Due Diligence, Competitive Analysis, Food Service, Executive Management, P&L, Mergers & Acquisitions, Project Management, Leadership, Business Planning, Profit, P&L Management
Education
Indiana University-Southeast
Spalding University
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Dunkin' Brands April 2014 - Present
Dunkin' Brands March 2003 - Present
Sid Wainer & Son April 1999 - March 2003
Hillstone Restaurant Group May 1998 - April 1999
Skills
Team Management, Innovation Management, Supplier Management, Product Development, Culinary, Menu Development, Purchasing, Food Industry, Cross-functional Team..., P&L Management, Vendor Relations, Food & Beverage, Food Service, Team Building
Education
Johnson and Wales University 1994 — 1998
Bachelor of Science, Culinary Arts
Dunkin' Brands March 2012 - Present
Harborview Dining, Johnson & Wales University December 2010 - February 2012
Head Health Institute May 2011 - August 2011
Flossmoor Park District May 2007 - September 2010
Bonsoiree Restaurant May 2009 - September 2009
Skills
Catering, Cooking, Culinary Skills, Food, Food Service, Menu Development, Nutrition, Recipes, Restaurants, Food Safety, Food Science, Cuisine
Education
Southern New Hampshire University 2014 — 2015
Master of Business Administration (MBA), Social Media Marketing
Johnson & Wales University 2010 — 2012
Bachelor of Science, Culinary Nutrition
Johnson & Wales University, Providence 2008 — 2010
Associate in Science, Culinary Arts
International Consultant 1997 - Present
Dunkin' Brands July 2010 - April 2011
Dunkin' Brands April 2008 - June 2010
7-Eleven 2006 - 2007
The Wendy's Company 2002 - 2006
Sbarro 2000 - 2002
Arby's - Alhomaizi Group 1997 - 1998
McDonalds 1996 - 1997
Burger King Corporation 1993 - 1996
Burger King Corporation 1990 - 1993
Skills
Inventory Management, Scheduling, P&L, Recipes, Food, Menu Development, Food Cost, Operation, Budgeting, Purchasing, Customer Service, Cooking, Customer Relations, Cuisine, Contract Management, Culinary, Supervisory Skills, Receiving, Forecasting, Hiring, Materials Management, Fine Dining, Microsoft Office, HACCP, Banquets, Government, Food & Beverage, Restaurants, Hospitality, Profit, Franchising, Customer Satisfaction, Spanish, Guest Satisfaction, Restaurant Management, Food Service, Multi-unit, Food Safety, Catering, Food Industry, Cost Control, Profitability, Menu Design, Stores, QSR, P&L Management, Operations Management, Vendor Relations, Team Building, Hotels
Education
Helwan University Cairo
Hotel Services & Restaurant Techniques
Johns Hopkins Medicine January 2015 - Present
Johns Hopkins Medicine January 2014 - January 2015
Johns Hopkins Medicine August 2013 - December 2013
Centric Business Systems September 2011 - August 2013
Dunkin' Brands September 2008 - September 2011
Weight Watchers September 2005 - July 2008
Weight Watchers May 2002 - September 2005
Skills
Certified in Fierce..., Certified in Sandler..., Masters Degree in..., Behavioral Interviewing, Cold Calling, Strategic Sourcing, Top 5 strengths from..., Problem Solver, Sales, Psychology, Recruiting, Leadership, Training, Leadership Development, Management, B2B, Sales Operations, Marketing, Strategic Planning, Customer Service, Employee Relations, Time Management, Employee Benefits, Public Relations, Onboarding, Employee Training, Performance Management, Organizational..., Talent Management, Strategy, Talent Acquisition, Team Building, Interviews, Account Management, Building Relationships, College Recruiting, Employee Engagement, Organizational..., Career Development, Development & delivery..., Human Resources, Coaching, Retail, Hiring, Public Speaking
Education
Loyola College in Maryland 1994 — 1996
MS, Counseling Psychology
James Madison University 1991 — 1994
BS, Psychology
Franklin Sr. High 1986 — 1990
allen & gerritsen/ a&g brand experiences January 2008 - Present
Tarantino Food group 2011 - 2014
NMA Entertainment & Marketing New England July 2006 - October 2007
Geiger Donnelly Marketing 1998 - 2006
Dunkin Brands 1992 - 1998
Allied Signal 1983 - 1991
Skills
30 year sales promotion..., epicurean, food..., legal expert in..., promotion expert for..., Entertainment, Contests, Promotions, Advertising Sales, B2B, Sales Promotion, Competition, Restaurants, Sweepstakes, Brand Management, Relationship Marketing, Income Statement, Marketing Strategy, Management, Budgets, New Business Development, Advertising, Event Management, Marketing, Marketing Communications, Sponsorship, Brand Awareness, Public Relations, Brand Architecture, Digital Media, Creative Direction, Brand Development, Integrated Marketing, Leadership, Retail, Interactive Marketing, Strategy, CRM, Entrepreneurship
Education
Johnson & Wales University 1988 — 1990
MBA, International Business
Johnson & Wales University 1977 — 1981
Bachelors of science, Marketing
Dunkin' Brands August 2008 - Present
York College Library, Jamaica, NY (GED Program) September 2011 - November 2011
Education
LaGuardia Community College 2013 — 2016
Associate’s Degree, Computer Science
GED Plus (York College). 2011 — 2012
GED (High School Equivalency Diploma)., General Studies
University of Maryland August 2015 - Present
Dunkin' Brands June 2014 - August 2015
The Paper Store September 2009 - July 2015
Keene Senior Center January 2015 - May 2015
Natixis Global Asset Management June 2013 - August 2013
Natixis Global Asset Management May 2012 - August 2012
Skills
Food Science, Food Safety, Behavior Change, Health Promotion, Research, Public Speaking, Leadership, Social Media Marketing, Marketing Communications, Google Analytics, Time Management, Customer Service, Facebook, PowerPoint, Social Media, Event Planning
Education
Keene State College 2011 — 2015
Bachelor's Degree, Nutrition
Scuola Lorenzo d’Medici Florence, Italy 2013 — 2013
EY June 2015 - Present
Krannert Professional Development Center August 2013 - Present
Dunkin' Brands January 2011 - Present
Purdue Center for Career Opportunities August 2013 - February 2015
Crowe Horwath LLP June 2014 - August 2014
The Just Company May 2013 - June 2014
Eagle Church January 2008 - May 2014
Windsor Dining Court-On the Go November 2012 - May 2013
Bob Evans July 2012 - May 2013
Purdue Catering Services 2012 - 2012
Skills
Catering, Management, Personal Budgeting, Fitness, Healthy Eating, Healthy Relationships, Fine Art, Concessions, Problem Solving, Sports, Peer Tutoring, Hospitality, Organizational..., Organization, Business Writing, Mathematics, Time Management, Following Instructions, Follow-through Skills, Multi Tasking, Task Completion, Work Ethic, Communication Skills, Spanish, Analysis, Microsoft Office, Microsoft Excel, Communication
Education
Purdue University - Krannert School of Management 2012 — 2016
Bachelor of Sciences, Accounting and Management; Concentrations: Finance, 4.0
Ivy Tech Community College 2011 — 2012
Advanced Study Student, 4.0
Marian College 2010 — 2011
Advanced Study Student, 3.96
The St. Regis September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - September 2015
The Ritz-Carlton Hotel Company L.L.C. March 2013 - February 2015
The Ritz-Carlton Hotel Company LLC April 2011 - February 2013
Great American Restaurants June 2010 - November 2010
Starbucks October 2007 - April 2009
Dunkin' Brands April 2003 - October 2007
Skills
Menu Development, Culinary Skills, Food & Beverage, Restaurants, Wine, Food, Food Service, Bartending, Hospitality Management, Hotels, Hospitality Industry, Fine Dining, Catering, Hospitality, Restaurant Management, Micros, ServSafe, Hotel Management, Rooms Division, Customer Satisfaction, Front Office, Sanitation, Event Management, Food Safety, MICROS
Education
Johnson & Wales University-Charlotte 2010 — 2012
Bachelor of Science (B.S.), Culinary Arts & Food Service Management, Cum Laude
Johnson & Wales University-Charlotte 2009 — 2010
Associate of Science (A.S.), Culinary Arts, Cum Laude
Dunkin' Brands January 2015 - Present
Dunkin' Brands March 2013 - Present
Dunkin' Donuts January 2006 - September 2012
Skills
Social Media, Restaurant Management, Customer Service, Brand Management, Social Media Marketing, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Inventory Management, Teamwork, Sales, Facebook, Event Management
Education
University of Rhode Island 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Hofstra University 2007 — 2008
Converse July 2015 - Present
Cone Communications August 2014 - July 2015
Dunkin' Brands January 2014 - August 2014
Lasell College September 2013 - May 2014
Lasell College September 2011 - May 2014
U.S. House of Representatives June 2013 - September 2013
The Fessenden School January 2013 - May 2013
95.5 WBRU May 2012 - September 2012
Energy Consumers Alliance of New England May 2011 - August 2011
Skills
Corporate Communications, Press Releases, Editing, Public Relations, Social Media, Media Relations, Social Media Marketing, Community Outreach, Personal Communication, Facebook, Tumblr, Instagram, Blogging, Creative Writing, Writing, Interviews, Event Planning, Microsoft Office, Photography, Photoshop, InDesign, iMovie, YouTube, Google+, Flickr, Group Work, Leadership, Self-driven, AP Style, Pinterest, Radio, Web Content, Social Networking, Newsletters, Research, Graphic Design, Internal Communications, Copy Editing, Vendor Management, Corporate Social..., Government Communication
Education
Lasell College 2010 — 2014
Bachelor of Arts (B.A.), Communication - Public Relations and Environmental Studies
Cranston High School West 2006 — 2010
High School
Fresenius Medical Care North America March 2011 - Present
ISACA 2014 - Present
Dean College August 2015 - Present
Dunkin' Brands April 2004 - March 2011
PerkinElmer Life & Analytical Sciences 2001 - 2004
Symrise (as Belmay Inc.) 1991 - 2001
Skills
Data Privacy, HIPAA, Sarbanes-Oxley Act, Risk Management, Risk Assessment, Security, IT Audit, FDA, 21 CFR Part 11, Information Technology, Change Management, Governance, Quality Assurance, Information Security..., PCI DSS, Business Process..., Business Intelligence, ISO 27001, COBIT, Information Security, IT Operations, IT Management, Leadership, Enterprise Software, Compliance, Vendor Management, Mergers & Acquisitions, Data Center, Business Continuity, Disaster Recovery, SAS70, Corporate Governance, Six Sigma, IT Strategy, Internal Controls, Auditing, Business Development, Analysis, Business Process, Teaching, Instructor-led Training
Education
Iona College 1985 — 1989
Bachelor's Degree, Computer Information Science / Mathematics
Fruit Fresh Up Inc., Santora Foods LLC, Gourmet Meals To Go October 2014 - Present
Marginali, LLC February 2012 - Present
Dunkin' Brands June 2012 - August 2014
Modster Designs January 2012 - February 2013
Provo Craft October 2008 - January 2012
Sanford February 2005 - October 2008
Sanford November 2006 - February 2007
Sanford December 2005 - November 2006
Sanford June 2005 - December 2005
Allied Advertising Agency September 2004 - June 2005
Skills
Customer Engagement, Marketing Strategy, Account Management, Project Planning, Project Coordination, Budget Management, Team Leadership, Budgets, Marketing, Management, Advertising, Email Marketing, Strategy, Sales, Marketing Communications, E-commerce, Business Development, Leadership, Product Development, New Business Development, Social Media Marketing, Retail, Cross-functional Team..., Event Planning
Education
John Carroll University 2001 — 2005
Bachelor of Arts (B.A.), Communications
Sanofi Pasteur May 2015 - August 2015
Fitzpatrick Lentz & Bubba, P.C. February 2015 - February 2015
EnviraHealth Corporation May 2014 - September 2014
Lehigh University Department of Chemical and Biomolecular Engineering May 2013 - August 2013
Dunkin' Brands May 2012 - August 2012
Skills
PowerPoint, Matlab, Technical Writing, MathCAD, Photoshop, Microsoft Word, Microsoft Excel, Aspen Plus, Data Analysis, Public Speaking, Social Media, R&D, Customer Service, LabVIEW, SolidWorks, Scanning Electron..., COMSOL, OS X, AutoCAD, Leadership, Brainshark, Outlook, SharePoint, ISOtrain, Lync, GMP, ImageJ, Aspen Dynamics, OriginLab, Simulink, Environmental Awareness, PFD, P&ID, Teamwork
Education
Lehigh University 2011 — 2015
Bachelor of Science (BS) in Chemical Engineering • Minor in Philosophy
The TJX Companies, Inc. June 2015 - Present
Berkshire Dining Commons January 2013 - December 2014
Dunkin' Brands June 2014 - August 2014
Dunkin' Donuts May 2009 - January 2014
Franklin Country Day Camp July 2007 - August 2013
University of Massachusetts Amherst September 2012 - May 2013
Skills
Leadership, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Time Management, Accounting, Teaching, Social Networking, Team Leadership, Social Media
Education
University of Massachusetts at Amherst - Isenberg School of Management 2011 — 2015
Bachelor of Business Administration (B.B.A.), Finance, 3.909
U.S. Cellular May 2013 - Present
United Airlines May 2012 - May 2013
Roundy's Supermarkets, Inc. July 2009 - January 2011
Culver Franchising System, Inc. January 2003 - May 2009
McDonald's Corporation January 1997 - January 2003
Dunkin' Brands May 1992 - January 1997
Marsteller Advertising 1986 - 1991
Campbell Mithun Inc 1986 - 1991
NW Ayer 1986 - 1991
Leo Burnett 1985 - 1986
Skills
Strategic Planning, Product Development, Creative Problem Solving, Team Leadership, Advertising, Brand Communication, Brand Architecture, Advertising Management, Restaurant Marketing, Marketing Strategy, Marketing Communications, Community Relations, Public Relations, Public Speaking, Writing, Business Travel, Media Planning, Store Operations, Marketing, Integrated Marketing, Social Media, Retail Marketing, Creative Direction, Strategic Communications, Community Development, Copywriting, Management, Retail, Trade Shows, Strategy, Leadership
Education
Iowa State University 1982 — 1986
BA, Journalism and Mass Communications
Dunkin' Brands August 2006 - February 2015
Casual Male September 2002 - June 2006
Skills
Customer Service, Customer Satisfaction, Money Management, Scheduling, Schedules, Staff Supervision
Education
Lincoln Technical Institute-Lincoln 2015 — 2015
certificate, Medical/Clinical Assistant
Lincoln Senior High School 1997 — 2002
High School Diploma, General Studies
T-Mobile June 2013 - Present
Ky'Ree Kreations January 2013 - Present
Dunkin' Brands September 2012 - March 2015
Skills
Customer Service, Microsoft Office, Social Media, Marketing, Photoshop, Photography, Management, Sales
Education
Kentucky State University 2008 — 2011
Bachelor’s Degree, Biology, General
Lafayette Senior High School 2004 — 2008
High School, Regular/General High School/Secondary Diploma Program
Denny's December 2014 - Present
Denny's February 2013 - December 2014
Schlotzsky's/Focus Brands January 2010 - February 2013
Castlehill November 2008 - December 2009
Dunkin' Brands 2003 - 2008
CES Customized Executive Services 2001 - 2002
McDonald's 1979 - 2001
McDonald's Corporation 1977 - 2001
Skills
Employee Engagement, Franchising, Franchise Consulting, Restaurants, Restaurant Management, Income Statement, Multi-unit, Food Service, P&L Management, Food & Beverage, Food, Team Building, Business Analysis, Sales, Employee Training, Training, Retail, Leadership, Profit, Customer Satisfaction, Coaching, Customer Service, Inventory Management, Management, Budgets, Strategic Planning, Change Management, Forecasting, Marketing, Operations Management, Process Improvement, Recruiting, Time Management, P, Multi-Unit, Management Consulting, Hospitality, Hiring, Human Resources
Education
Holyoke Community College 1990 — 1992
A.S., Business
Westfield State College
Business Management & Administration
Dunkin' Brands May 2015 - Present
New England Patriots March 2012 - Present
Bacaro Restaurant May 2014 - September 2014
Twist Bakery & Cafe, Inc. March 2013 - August 2013
M-F Athletic Company & Perform Better August 2012 - April 2013
Autograph Store Charity Fundraising January 2012 - July 2012
Muffin Cupcake and Associates LLC May 2010 - August 2010
Skills
Social Media Marketing, Lead Generation, Nonprofits, Fundraising, Advertising, Microsoft Office, Non-profits, Blogging, Event Planning, Publicity, Direct Marketing, Facebook, Public Speaking, Sales, Social Networking, Microsoft Excel, Time Management, Press Releases, Marketing, Research, Sports, Microsoft Word, Editing, Event Management, Marketing Communications, Sales Operations, Management, Social Media, Salesforce.com, Customer Service, PowerPoint, Retail, Public Relations, Email Marketing, Business Development, Strategic Planning, Leadership, Online Marketing
Education
Johnson & Wales University 2014 — 2015
Associate's Degree, Culinary Arts/Chef Training, Summa Cum Laude
Johnson and Wales University 2013 — 2014
Associate's Degree, Baking and Pastry Arts/Baker/Pastry Chef
Muhlenberg College 2007 — 2011
Bachelor of Arts, Theatre
Dunkin' Brands January 2013 - Present
MillerCoors 2010 - 2012
MillerCoors 2008 - 2010
Coors Brewing Company 1999 - 2008
H.J. Heinz Company 1998 - 1999
Hormel Foods 1997 - 1998
Hormel foods 1992 - 1997
Skills
Brand Development, P&L Management, Innovation, Key Account Management, Sales Management, Concept Ideation, Advertising, Packaging, Field Marketing, Channel Marketing, Marketing Strategy, Cross-functional Team..., Business Process..., Training & Development, Conceptual Thinking, People, Change, Selling Ideas, Multi-channel Marketing, Selling, Consumer Products, Grocery, FMCG, Marketing, Leadership, Sales, Marketing Management, Distributors, Beer, Brand Management, Retail, Product Development, Marketing Research, Trade Marketing, Customer Insight, Market Planning, Market Research, Product Innovation, Beverage Industry, Strategic Thinking, Creative Strategy, Positioning, Key Account Development, Shopper Marketing, Management, Brand Architecture, Strategy, Competitive Analysis, Integrated Marketing, Strategic Planning
Education
Iowa State University 1987 — 1991
BBA
ECornell
Certificate - Expected Completion Dec 2015
Center for Creative Leadership
The University of Chicago Booth School of Business
Dunkin' Brands November 2005 - Present
Dunkin' Brands October 2000 - November 2005
Yum! Brands January 1995 - October 2000
Morgan's Foods Inc January 1986 - January 1995
Skills
Leadership, Business Planning, Management, Sales, Coaching, Marketing, Loss Prevention, Strategy, Consulting, Temporary Placement, Franchising, Income Statement, Restaurants, Profit, Franchise Consulting, P&L, Food Service, Inventory Management, P&L Management, Multi-unit, Catering, Multi-Unit
Education
Johnson and Wales University 1979 — 1981
Dunkin' Brands January 2013 - Present
Pizza Hut February 2011 - May 2013
Cohasset Golf Club March 2011 - November 2011
Sid Wainer & Son March 2011 - May 2011
Skills
Management, Food Service, Food Industry, Food Safety, Restaurants, Cooking, Food, Culinary Skills, Menu Development, Food Preparation, Restaurant Management, Sanitation, ServSafe, HACCP, Nutrition, Banquets, ESHA Food Processor, ESHA Genesis, Serve Safe Certified, Culinary Management, Recipes, New Restaurant Openings, Food Science, Food Quality, Hiring, Food, Chef, Food Service Sanitation, Food Service Operations, Ingredients, Culinary Education, Multi-unit, Sauces, Grill, Food Processing, Inventory, Food & Beverage, Hospitality, Fine Dining, Training, Time Management, Food Manufacturing, Menu Costing
Education
Johnson and Wales University 2009 — 2013
Bachelor of Science (BS), Culinary Nutrition, Culinary R&D, Magna Cum Laude
Johnson and Wales University 2009 — 2011
Associate of Science (AS), Culinary Arts/Chef Training
European Wax Center June 2015 - Present
European Wax Center June 2014 - June 2015
European Wax Center 2014 - 2015
The Right Touch Day Spa September 2013 - May 2014
Dunkin' Brands March 2013 - November 2013
European Wax Center August 2011 - February 2013
Babysitting June 2011 - February 2013
Starbucks October 2010 - August 2011
Skills
Graphic Design, Adobe Creative Suite, Customer Service, Web Design, HTML 5, Microsoft Office, Logo Design, Branding & Identity, Photoshop, InDesign, Typography, Layout, Multitasking Skills, Organizational &..., CSS3, Illustrator, Packaging, jQuery, JavaScript, Responsive Web Design
Education
Johnson and Wales University 2009 — 2015
Bachelor's degree, Graphic Design
University of Tampa 2010 — 2012
Graphic Design
IBM June 2015 - Present
IBM January 2015 - June 2015
Braathe Enterprises June 2014 - December 2014
University of Massachusetts Amherst September 2013 - December 2014
Biology Computer Resource Center - Umass Amherst September 2012 - December 2014
Zolio Inc May 2014 - August 2014
Dumpling cafe May 2014 - August 2014
CVS Caremark Corporation May 2013 - September 2013
Dunkin' Brands May 2013 - August 2013
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Leadership, Finance, Financial Modeling, Economics, Financial Analysis, Management, Data Analysis, Microsoft Powerpoint, Public Speaking, Event Planning, Time Management, Customer Service, Teamwork, Social Networking, Team Leadership, Social Media, Guerrilla Marketing, Social Media Marketing, International Business, Analysis, Accounting, Marketing, Capital IQ, Bloomberg, Consulting, TM1 Cognos, Essbase, Hyperion Brio
Education
Commonwealth Honors College at UMass Amherst
University of Massachusetts at Amherst - Isenberg School of Management 2011 — 2015
Bachelor of Business Administration (B.B.A.), Double major in Finance - Financial Analyst and Economics
Belmont High School 2008 — 2011
Etsy June 2015 - Present
Dunkin' Brands May 2015 - Present
Victoria's Secret August 2014 - December 2014
Camp Nejeda Foundation January 2011 - September 2014
Skills
Sales, Leadership, Time Management, Social Networking, Public Speaking, Customer Service, Event Planning, Facebook, Health Education, Public Health, Fundraising, Social Media, PowerPoint, Cashiering, Teamwork, Team Leadership, Customer Satisfaction, Critical Thinking, Customer Experience, Microsoft Office, Nonprofits, Social Media Marketing, Retail, Data Entry, Healthcare, Team Building, Communication, Photography, Community Outreach, Policy, Problem Solving, Fitness, Interpersonal...
Education
James Madison University 2013 — 2017
BS, Health Science, Public Health Education; Public Policy Administration Minor, Third year
Red Bank Catholic High School 2013 2009 — 2013
High School Diploma
Crews subaru December 2014 - Present
CarMax March 2013 - December 2014
Rent-A-Center 2010 - 2012
Dunkin' Brands February 1996 - January 2010
Skills
Customer Service, Retail, Sales, Management, Store Management, Time Management, Training, Inventory Management, Merchandising, Sales Management, Customer Retention
Education
Johnson and Wales University 1997 — 1999
Finance, Finance
LVCIL October 2014 - Present
Kutztown University August 2010 - Present
LVCIL May 2014 - August 2014
Glen Oak Country Club May 2013 - January 2014
Kutztown University January 2013 - May 2013
Kutztown University October 2011 - May 2013
Dunkin' Brands October 2007 - May 2013
St. Joseph's Center May 2011 - August 2012
Skills
Community Outreach, Social Services, Leadership, Customer Service, Interviews, Project Planning, Telephone Skills, Volunteering, PowerPoint, Public Speaking, Microsoft Word
Education
Kutztown University of Pennsylvania 2010 — 2014
Bachelor's of Liberal Arts and Sciences, Social Work, 3.9
West Scranton High School 2006 — 2010
high school diploma
Ursuline Academy-Dedham June 2015 - Present
Patricia G Cobb CPA October 2014 - June 2015
Supporting Strategies November 2012 - November 2014
The Lown Institute November 2012 - April 2014
Asian University for Women February 2012 - November 2012
Inly School September 2009 - February 2012
Dunkin' Brands February 2005 - August 2009
Dunkin' Brands March 1998 - April 2003
Skills
Budgeting, Quickbooks, Payroll, Excel, Accounts Receivable, General Ledger, Accounts Payable, P&L, Non-profits, Word, Accounting, Bookkeeping, Budgets, Microsoft Excel, Grants, Month End Close, Financial Modeling, Fixed Assets, Account Reconciliation, Accruals, Financial Forecasting, Finance, Grant Administration, Oracle, Facilities Management, QuickBooks, Financial Statements, Internal Controls, Analysis, Journal Entries, Bank Reconciliation, GAAP, Financial Reporting, Cash Flow Forecasting, Cash Flow, Financial Analysis, Forecasting, Financial Accounting, Management, Strategic Financial..., Expenses, Variance Analysis, Balance Sheet, Small Business, Revenue Recognition, P&L Management, Cash Management, Sales Tax, Preparation, Due Diligence
Education
Instituto Tecnológico de Sonora 1990 — 1996
BS, Accounting
Zumba Fitness LLC September 2012 - Present
Professional Account Management January 1996 - Present
Avon July 2010 - 2011
YMCA September 2009 - June 2010
Dunkin' Brands August 2007 - June 2009
Plimoth Plantation April 2001 - August 2007
Loudon County Public Schools January 2000 - January 2001
Skills
Customer Service, Public Speaking, Social Media, Event Planning, Microsoft Office, Microsoft Excel, Research, Blogging, Social Networking, Teaching, Coaching, Volunteer Management, Community Outreach
Education
Johnson and Wales University 1997 — 1999
Culinary Arts, Major
Dunkin' Brands September 2014 - Present
Dunkin' Brands September 2009 - September 2014
Dunkin' Brands March 2007 - September 2009
Dunkin' Brands February 2001 - March 2007
WorkFit 1996 - 1998
Fitcorp 1990 - 1996
Skills
Food, Customer Service, Retail, Team Building, Restaurants, Cross-functional Team...
Education
Keene State College 1986 — 1990
Bachelor of Science, Exercise Science
Dunkin Brands May 2012 - Present
Michell Enterprises dba McDonald's Franchisee August 2010 - February 2012
McDonalds Corporation July 2005 - August 2010
McDonalds Corporation February 2002 - July 2005
McDonalds Corporation April 2001 - January 2002
Self-Employed April 2000 - March 2001
Friendly Ice Cream Corporation January 1998 - January 2000
Skills
Hiring, Team Building, Customer Service, Inventory Management, Budgeting, Operations Management, Leadership Development, Business Planning, Employee Relations, Coaching, Food Safety, P&L Management, Public Speaking, Profitability, Budgets, Profit, Recruiting, Management, Restaurants, Restaurant Management, Food Service, Food, Franchising, Hospitality, Leadership, Customer Satisfaction, Time Management, Multi-unit, Income Statement, Training, Food & Beverage, New Restaurant Openings, Human Resources, Menu Development, Franchise Consulting, Labor Control, Employee Training, Hospitality Management, Inventory Control, Retail, Catering, ServSafe, POS, P&L, Supervisory Skills, People Development, Succession Planning, Purchasing, Culinary Skills, Project Planning
Education
Johnson and Wales University
Associates, Culinary Arts
Sunrise Consulting Services, LLc May 2010 - Present
Dunkin' Brands December 2005 - February 2010
Dunkin' Donuts Brands January 2001 - December 2005
Dunkin Brands January 1998 - December 2001
Dunkin' Donuts January 1995 - December 1998
Dunkin Brands January 1991 - December 1995
Dunkin' Brands January 1988 - December 1991
Dunkin' Brands January 1986 - December 1988
Dunkin' Brands January 1983 - November 1986
Dunkin' Brands July 1980 - December 1983
Skills
Team Building, Financial Analysis, Operations Management, Franchise Sales, Income Statement, Team Management, New Business..., Business Planning, Franchising, Franchise Consulting, Leadership, Food, Food Safety, New Business Development, Training, Management, Budgets, Profit, Strategic Planning, Retail, P&L, Restaurants, Customer Satisfaction, Strategy
Education
Johnson & Wales University 1978 — 1980
Associate, Accounting, IT
Dunkin' Brands September 2007 - Present
Mothers Work, Inc. June 2006 - September 2007
TracyLocke August 2003 - June 2006
Hershey Entertainment & Resorts June 2002 - August 2002
Universal Studios January 2002 - May 2002
Skills
Marketing Strategy, Advertising, Brand Management, Public Relations, Marketing, Competitive Analysis, Social Media Marketing, Social Media, Merchandising, Marketing Communications
Education
Ithaca College 1999 — 2003
B.S., Corporate Communications & Advertising/PR
McDonald's October 2013 - Present
Wendy's/Arby's Group, Inc. November 2010 - September 2013
Dunkin' Brands June 2005 - November 2010
Wendys International April 1999 - May 2005
McDonald's Corporation April 1979 - August 1998
Skills
Franchise Consulting, Restaurant Management, Restaurants, Franchising, Multi-unit, Food Service, Income Statement, Food, Food & Beverage, Profit, Food Safety, Operations Management, Customer Satisfaction, Leadership, Management, Cross-functional Team..., Strategy, Budgets, Performance Management, Recruiting, Sales, New Restaurant Openings, Labor Control, Hospitality, Menu Development, P&L Management, ServSafe, Inventory Management, Hiring, Catering, Culinary Skills, P&L, Local Marketing, Food Quality, Employee Training, Multi-Unit
Education
Indiana State University 1973 — 1977
Bachelor's of Science, Business Management and Journalism
C&S Wholesale Grocers April 2013 - Present
C&S Wholesale Grocers 2007 - April 2013
C&S Wholesale Grocers 2004 - 2007
C&S Wholesale Grocers 2002 - 2004
C&S Wholesale Grocers 1992 - 2002
Dunkin' Brands 1989 - 1992
Skills
Talent Acquisition, Employee Relations, Performance Management, Operations Management, Talent Management, Executive Coaching, Strategic Planning, Employee Training, Labor Relations, Acquisition Integration, Start-ups, Safety Management..., Business Process..., Retention Strategies, Incentive Programs, Compliance
Education
Keene State College
RCB Foods, dba Paperman's Coffeehouse June 2014 - Present
FastFoods, LLC dba KFC Cayman November 2012 - April 2014
Cayman Food&Beverage International November 2011 - November 2012
Dunkin' Brands April 2011 - November 2011
HOOTERS OF AMERICA, INC. May 2000 - August 2010
PERKY’S FOODSERVICE CONCEPTS April 1995 - May 2000
Skills
Restaurant Management, International..., Franchising, Training & Development, Hotel Management, International Business, Event Planning, Employee Training, Income Statement, Team Building, Customer Satisfaction, Training, Negotiation, Sales, Food Service, Leadership, Restaurants, Marketing, Food, Retail, Purchasing, Strategic Planning, Hospitality, Market Research, P&L Management, Food & Beverage, Profit, Menu Development, Contract Negotiation, Catering, P
Education
Lawrence Technological University 1992 — 1994
BS, Marketing
Lawrence Technological University 1991 — 1994
Bachelor of Science (B.S.), International Business
Dunkin' Brands August 2006 - Present
Popeyes Louisiana Kitchen 2004 - 2006
Yum! Brands/Taco Bell April 1999 - January 2004
Kentucky Fried Chicken 1999 - 2004
LevLane Advertising 1997 - 1997
Philadelphia Flyers 1994 - 1996
Skills
Field Marketing, Marketing, Franchising, Integrated Marketing, Brand Management, Market Planning, Digital Marketing, Public Relations, Sponsorship, Marketing Management, Media Planning, Direct Marketing, Sports Marketing, Marketing Communications, Relationship Marketing, Marketing Research, Social Media Marketing, Customer Insight, Franchise Consulting, Product Marketing, Brand Awareness, Marketing Strategy, Advertising, Email Marketing, Brand Development
Education
La Salle University 1990 — 1992
Dunkin' Brands August 2013 - Present
Dunkin' Brands July 2012 - August 2013
Dunkin' Brands July 2007 - July 2012
Uno Chicago Grill July 2006 - July 2007
Filene's / Kaufmann's - May Department Stores Company July 1994 - July 2006
Caldor June 1989 - July 1994
Education
Isenberg School of Management, UMass Amherst 1984 — 1989
BBA, Management
TechComm Partners Inc 2014 - Present
Dunkin' Brands March 2014 - June 2014
Rhode Island Emergency Management Agency January 2012 - February 2014
Rhode Island Emergency Management Agency April 2011 - August 2012
Training Resources of America February 2010 - June 2011
Training Resources of America October 2009 - April 2011
ADT March 2004 - October 2008
Tuition Management Systems March 2002 - March 2003
Fidelity Investments 1997 - 2001
Cox Communications 1988 - 1997
Skills
Instructional Design, Training, Coaching, Public Speaking, Curriculum Design, Leadership Development, Customer Service, Organizational..., Team Building, Research, Team Leadership, Microsoft Office, Instructor-led Training, Training Delivery, Workshop Facilitation, Operations Management, Interviews, PowerPoint, Customer Satisfaction, Account Management, Career Counseling, Staff Development, Fundraising, Curriculum Development, Volunteer Management, E-Learning, Microsoft Excel, Process Improvement, Management, Nonprofits, Recruiting, Program Management, Change Management, Employee Relations, Event Planning
Education
Johnson and Wales University 1996 — 2000
Master of Business Administration (M.B.A.), Global Business Management/Organization and Management
Dunkin' Brands April 2004 - Present
Dunkin' Brands April 2004 - Present
Skills
Manufacturing, Purchasing, Inventory Management, Food & Beverage, Food Service, Food Industry, Food, Food Safety, Income Statement, Customer Insight, HACCP, Cross-functional Team...
Education
Johnson and Wales University 1992 — 1996
Bachelor of Science, Culinary Arts/Foodservice Management
Dunkin' Brands August 2011 - August 2013
Dunkin' Brands February 2008 - August 2011
Beechwood Hotel & Restaurant March 2007 - February 2008
Charler River Laboratories October 2002 - January 2007
Education
Johnson & Wales University 2006 — 2007
AS Culinary Arts, Culinary Arts
Worcester State College 1999 — 2002
Bachelor's of Science, Biology
American Greetings July 2013 - Present
JWT/OgilvyAction August 2012 - July 2013
JWT Action October 2011 - August 2012
JWT/Ogilvy Action April 2010 - October 2011
Dunkin' Brands April 2009 - April 2010
Kent State University April 2009 - August 2009
Buckeye Hills Resource Conservation and Development August 2007 - May 2008
Portage County Engineer's Office May 2007 - December 2007
Skills
Branding & Identity, Media Relations, Public Affairs, Social Media, Event Planning, Social Media Marketing, Facebook, Marketing Communications, Advertising, Marketing, Social Networking, Public Relations
Education
Kent State University - Graduate School of Management 2008 — 2013
Masters, Business Administration
Marietta College 2005 — 2008
Bachelors Degree, Advertising and Public Relations
Dunkin' Brands July 2014 - Present
Nordstrom March 2011 - May 2014
Nordstrom November 2003 - March 2011
Foxwoods Resort Casino June 2002 - November 2003
Skills
Restaurants, Food, Menu Development, Customer Service, Retail, Culinary Skills, Event Planning, Hiring, Team Building, Food Safety, Cooking, Marketing, Profit, Budgets, Purchasing, Leadership, Wine, Social Media Marketing, Training, Recruiting, Recipes, POS, Multi-unit, Catering, Food Service, Inventory Management, Food & Beverage, Restaurant Management, Food, Hospitality, Hotels, Fine Dining, Hospitality Management, New Restaurant Openings, P&L, Banquets
Education
Johnson and Wales University 1998 — 2002
Bachelor Of Science, Hospitality Managememt
Edible Arrangements August 2006 - Present
Creative Franchise Solutions November 2005 - April 2008
Dunkin' Brands March 1997 - September 2004
AlphaGraphics May 1994 - March 1997
AlphaGraphics March 1991 - May 1994
AlphaGraphics August 1989 - March 1991
Wendy's International, Inc May 1983 - August 1989
Skills
Franchise Consulting, P&L Management, Business Planning, Operations Management, Process Improvement, Strategic Planning, Leadership, Management, Small Business, Business Strategy, Sales, Retail
Education
Illinois State University 1981 — 1983
B.S, Finance
Dunkin' Brands September 2011 - Present
Friendly Ice Cream Corporation November 2009 - September 2011
Pizza Hut January 2004 - November 2009
Skills
Customer Service, Food Service, Franchising, Income Statement, Marketing, Multi-unit, P&L, Restaurants, Restaurant Management, Retail
Education
Johnson & Wales University 2002 — 2007
Masters, Global Business Management
Yoshinoya America August 2013 - Present
Smoothie King December 2008 - May 2013
Dunkin' Brands 1989 - 2009
Skills
Market Planning, Promotions, Marketing Strategy, Advertising, Marketing Communications, Management, Sales, Marketing, Social Media Marketing, Brand Development, Brand Management, Public Relations, Product Marketing, Marketing Management, Online Marketing, Marketing Research, Sales Management, Strategic Planning, Market Research, Team Leadership, Integrated Marketing, New Business Development, Retail, Digital Marketing, Direct Marketing, Lead Generation, Online Advertising, Competitive Analysis, Brand Awareness, Customer Insight, P&L Management, Brand Architecture, Corporate Branding, Strategy, Email Marketing, Social Networking, Franchising, Social Media, Start-ups, Business Planning
Education
Lesley University 1980 — 1981
BS, Business
The University of Texas at Arlington 1970 — 1975
Acctg
Arlington High 1968 — 1970
Dunkin' Brands January 2011 - Present
Public Storage June 2005 - September 2009
Blockbuster 2001 - 2005
Denny's 2000 - 2001
DIVERSE HOSPITALITY INVESTMENTS January 1998 - January 2000
Southeastern United States - Hardee's January 1980 - January 1998
Spartan Food Systems 1980 - 1992
Skills
Leadership, Multi-unit, Team Building, Project Planning, Management, Business Planning, Strategy, Income Statement, Profit, Start-ups, Time Management, Six Sigma, P&L Management, Hiring, Multi-Unit Management, New Store Development, Store Management, Employee Relations, Employee Training, Merchandising, Succession Planning, Loss Prevention, Sales Management, Coaching, Team Leadership, Franchise Consulting
Education
Kennesaw State University - Michael J. Coles College of Business 2013 — 2015
Master of Business Administration (M.B.A.), Executive MBA from Coles College of Business
University of South Carolina Upstate 1990 — 2010
BS Business, Marketing
Dunkin' Brands November 2007 - Present
Titan Realty and Construction 2002 - 2007
Aurora Management 2001 - 2005
Abcon Builders 1984 - 2001
Skills
Construction Management, Process Scheduler, Value Engineering, Construction, Contract Management, Renovation, Submittals, Real Estate Development, Team Building, Contract Negotiation, Project Planning, Cost Control, Contractors, Budgets, Facilities Management, Procurement, Project Estimation, Feasibility Studies
Education
New York Institute of Technology 1980 — 1984
Master Degree, Architecture
LIU Post 1978 — 1980
Fine Arts
Stop & Shop July 2011 - Present
Dunkin' Brands October 1994 - October 2006
Skills
Licensing, Outlook, Customer Service, Microsoft Excel, PowerPoint, Administrative..., Due Diligence, Time Management, Corporate Law, Training, Contract Negotiation, Budgets
Education
Northeastern University 2002 — 2002
Certificate, Paralegal
Johnson & Wales University 1982 — 1984
Associate, Culinary Arts
GLOBALFOUNDRIES April 2014 - Present
Barclays Capital May 2011 - March 2014
Dunkin' Brands March 2010 - April 2011
Skills
Data Warehousing, PL/SQL, Informatica, SQL, Oracle, SSIS, ETL Informatica, Data Modeling, Oracle SQL, Microsoft SQL Server, Business Objects, OBIEE, Unix, Unix Shell Scripting, VBA, XML, Autosys, Agile Methodologies, User Acceptance Testing, Quality Center, Production Support, Quality Assurance, QTP, Cognos
Education
Jawaharlal Nehru Technological University
B.E
ArcStone Financial, Inc. Mortgage Services April 2015 - Present
Dunkin' Brands December 2011 - June 2014
Dunkin' Brands August 2006 - November 2011
Baskin Robbins July 2001 - July 2006
Skills
Training, Operations Management, Employee Relations, Management, Performance Management, Talent Management, Recruiting, Employee Training, P&L Management, Cross-functional Team..., Operational Excellence, Store Operations, Human Resources, Leadership, New Store Openings, Hands-on Training, Employee Engagement, Customer Service, Inventory Management, Team Building, New Store Planning, P, Loan Origination, Finance, Residential Mortgages, Residential Homes, Real Estate, Mortgage Lending, FHA
Education
Keller Graduate School of Management of DeVry University 2006 — 2007
Master of Business Administration (M.B.A.), Management
Devry University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Information systems
Smartworks Solutions, LLC March 2015 - Present
Leaf Holdings February 2014 - March 2015
Spantech Software August 2010 - February 2014
Dunkin' Brands December 2009 - August 2010
Dunkin' Brands June 2008 - August 2008
Skills
SQL, HTML, CSS, jQuery, ASP.NET, PHP, SQL Server, Oracle SQL, C++, C#, Visual Studio, Visual Basic, JavaScript, Ruby on Rails, Microsoft SQL Server, User Interface, Web Applications, Database Design, .NET, Databases
Education
Johnson & Wales University 2005 — 2009
BS, Software Engineering
Johnson and Wales University 2005 — 2009
AS, Computer Programming
BJ's Wholesale Club December 2013 - Present
Uno Chicago Grill August 2013 - December 2013
Dunkin' Brands 2010 - 2012
NuVal LLC 2008 - 2010
Stop & Shop 2001 - 2008
Gerald Stevens 2000 - 2001
Coca-Cola Enterprises 1997 - 2000
Skills
Brand Marketing, Loyalty Marketing, Direct Marketing, Vendor Management, Segmentation, Marketing Strategy, Budgeting, Strategic Planning, Social Media Marketing, Print Collateral, Advertising, Strategic Partnership..., Program Execution, CRM, Budgets, Strategy, Marketing, Integrated Marketing
Education
Ithaca College 1986 — 1990
Bachelor of Arts (BA), Business Management and Marketing
TEKsystems Global Services October 2012 - Present
Frontline Consulting Services (FCS) Inc April 2010 - September 2012
Dunkin' Brands March 2009 - March 2010
Softrax November 2008 - March 2009
Skills
OBIEE, Data Warehousing, ETL, Business Intelligence, Informatica, PL/SQL, Data Modeling, BI Publisher, Oracle E-Business Suite, Oracle, SQL, Business Analysis, Requirements Analysis, Performance Tuning, DAC, Oracle Applications, Siebel, Microsoft SQL Server, Databases, Oracle HR, Data Warehouse..., Dimensional Modeling
Education
Jawaharlal Nehru Technological University 1999 — 2003
B.Tech, Electrical & Electronics
AECS
JNTU
Malesh Consulting LLC November 2014 - Present
Dunkin' Brands 2012 - 2014
Dunkin' Brands 2010 - 2012
Dunkin' Brands 2008 - 2010
Baskin Robbins 2006 - 2008
Baskin Robbins 2003 - 2006
Yum! Brands 2002 - 2003
Sonic Drive-In 1999 - 2002
Skills
Income Statement, Project Management, Performance Management, Leadership, Program Development, Public Speaking, Military Operations, Operations Management, Training, Troubleshooting, Time Management, Coaching, P&L Management, Supervisory Skills, Cross-functional Team..., Forecasting, Sales, Business Development, Customer Satisfaction, Marketing, Inventory Management, Food & Beverage, Hospitality, Team Leadership, Hiring, Employee Training, Menu Development, Retail, Food Safety, Purchasing, Process Scheduler, Market Planning, Recruiting, Management, Food Industry, Employee Relations, Inventory Control, Customer Retention, Leadership Development, Loss Prevention, Store Management, Sales Operations, Contract Negotiation, Strategy, Sales Management, Merchandising, Negotiation, Marketing Strategy, Location Intelligence, Brand Management
Education
Johnson and Wales University 1983 — 1987
Bachelor's Degree, Hospitality Administration/Management
GMP Consulting Co. April 2015 - Present
Domino's Pizza April 2014 - May 2015
Dunkin' Brands March 2010 - January 2014
Dunkin' Brands March 2007 - March 2010
Dunkin' Brands March 2003 - March 2007
Heartwise Express 2001 - June 2003
Burger King Corporation dba Sydran Services (franchisee) 2000 - 2002
The Wendy's Company dba Wensouth Orlando (franchisee) 1998 - 2000
Boston Market 1994 - 1998
Yum! Brands 1978 - 1994
Skills
Income Statement, Franchising, Franchise Consulting, Restaurants, Food Service, Multi-unit, Food Safety, P&L, Start-ups, Restaurant Management, Operations Management, P&L Management, Profit, Food, Cross-functional Team..., Business Planning, Catering, Multi-Unit, Leadership, Team Building
Education
Keller Graduate School of Management of DeVry University 1989 — 1991
MBA, Finance
North Central University, IL 1986 — 1989
BA, Business Management
Interstate Optical August 2011 - Present
Burger King Corporation July 2010 - August 2011
Dunkin' Brands August 2009 - July 2010
Papa Johns July 2008 - June 2009
Papa Johns February 2007 - July 2008
Education
Ivy Tech Community College 2009 — 2012
Elementary Education
Vincennes University 2005 — 2006
Elementary Education
Ocean State Job Lot August 2011 - Present
Covidien January 2011 - March 2011
Dunkin' Brands 2010 - 2010
CVS Health August 2006 - February 2009
Dowd Plumbing Corp 2003 - 2006
Skills
AutoCAD, AutoCAD Architecture, CAD, Architectural Design, Architectural Drawings, Interior Design, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, MS Project, Photoshop
Education
Lincoln Tech 2009 — 2010
NCIS
ITT Technical Institute-Tucson 1996 — 1998
Associate's degree, Computer Aided Design & Drafting
Tucson High School 1992 — 1996
High School Diploma, Computer Aided Drafting
Dunkin' Brands March 2015 - Present
Popeyes Louisiana Kitchen September 2010 - October 2014
Quiznos December 2009 - September 2010
Quiznos December 2008 - December 2009
Quiznos March 2005 - December 2008
Smoothie King April 2004 - March 2005
Quiznos Subs January 2000 - January 2004
Frullati Café & Bakery January 1998 - January 2000
Skills
Accounting, Catering, Customer Satisfaction, Customer Service, Food, Food, Franchise Consulting, Franchising, Food Service, Inventory Control, Inventory Management, Leadership, Management, Marketing, Multi-unit, P, Product Development, Profit, Restaurant Management, Restaurants, Retail, Sales, Sales Operations, Team Building, Training
Education
Houston Community College 1995 — 1995
Associate's degree, Business/Commerce, General
Dunkin' Brands Store managerPizza HutMay 2007 - September 2008
Education
Kean University 2008 — 2012
BBA, International Business
City of Quincy August 2011 - September 2012
Dunkin' Brands October 2005 - February 2011
Dunkin' Brands January 2000 - January 2006
Baker, Braverman & Barbadoro January 1999 - January 2000
Quincy Hospital January 1997 - January 1999
Mediplex January 1994 - January 1996
Dunkin' Donuts Incorporated January 1990 - January 1993
Dunkin' Donuts Incorporated January 1988 - January 1989
Clean Harbors, Inc January 1987 - January 1988
Massachusetts Attorney General January 1986 - January 1987
Skills
Customer Service, Corporate Law, Litigation, Contract Negotiation, Sales, Negotiation, Administration, Legal Writing, Budgets, Contract Management, Risk Management, Microsoft Office, Management, Insurance, Project Planning, Real Estate, Software Documentation, Training
Education
Katharine Gibbs School 1985 — 1986
Business
Katharine Gibbs School of Business
Weymouth South High School
American Red Cross March 2009 - February 2015
Dunkin' Brands February 2008 - February 2009
Cottman Transmission and Total Auto Care October 2006 - February 2008
Orienta Country Club May 2004 - October 2006
Equus, The Castle on the Hudson November 2002 - May 2004
Skills
Fundraising, Volunteer Management, Non-profits, Prospect Research, Event Planning, Public Speaking, Community Outreach, Donor Management, Public Relations, Social Media, Event Management, Fundraisers, Grant Writing, Volunteer Recruiting, Customer Service, Volunteer Training, Program Development, Media Relations, Volunteering, Donor Research, Recruiting, Time Management, Nonprofits
Education
International Culinary Center
Grand Diploma, Culinary Arts
Iona College
Bachelor of Arts (B.A.), History
Dunkin' Brands May 2008 - Present
Hartz Construction 2003 - 2008
Patterson Construction 2000 - 2003
Education
Illinois State University 1996 — 2000
Bachelor's Degree, Construction Management
Francesca's Collections October 2011 - Present
Dunkin' Brands June 2006 - May 2012
Francesca's Collections October 2009 - October 2011
Old Navy March 2009 - March 2010
Education
Johnson & Wales University 2008 — 2012
BS, Fashion Merchandising and Retail Management
Self -Employed January 2007 - Present
United States Air Force August 2005 - March 2006
Self Employed September 2002 - July 2005
Archdiocese of Boston September 2000 - July 2002
Babson College October 1997 - September 2000
Babson College January 2000 - June 2000
Crane & Co., Inc. 1995 - 1997
Dunkin' Brands July 1994 - November 1995
Skills
Graphics, Greeting Cards, Calligraphy, Craft, Mixed Media, Fine Art, Painting, Contemporary Art, Acrylic, Art, Visual Arts, Sculpture, Oil Painting, Watercolor, Drawing, Catholic Theology, Computer Graphics Design, Web Design, Creative Direction, Public Speaking, Graphic Design, Editing
Education
St John's Seminary; TINE Theological Institute of the New Evangelization 2000 — 2002
MA, Masters in Ministry
Kendall College 1986 — 1991
Bachelor of Applied Science (B.A.Sc.), Restaurant, Culinary, and Catering Management/Manager, Social Sciences
Collumbia College 1988 — 1990
Photography / Graphic Design
Newbury College
Associate's Degree, Business / Graphic Design
Dunkin' Brands July 2012 - November 2012
Concord Foods June 2011 - July 2012
The French Culinary School January 2009 - June 2009
Skills
Food Product Development, Sensory Evaluation, Culinary, Fine Dining, Food Nutrition, Baking, Teaching Assistant
Education
Johnson and Wales University 2009 — 2011
Bachelor's degree, Culinary Nutrition
Starbucks August 2013 - Present
Nancy Fancies March 2012 - Present
Dunkin' Brands May 2013 - August 2013
Neils Donuts and bake shop August 2009 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English
Education
Johnson and Wales University 2011 — 2015
Bachelor's degree, Baking and pastry and food service management
Johnson and Wales University 2011 — 2012
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
Dunkin' Brands February 2014 - September 2014
Luby's November 2013 - February 2014
Buffalo Wild Wings October 2010 - November 2013
Arby's Restaurant Group, Inc. October 2008 - July 2010
Jack in the Box April 2007 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Sales, Leadership, PowerPoint, Social Media, Marketing, Team Building, Training, Budgets, Strategic Planning, Public Speaking, Teamwork, Team Leadership, Inventory Management
Education
Laredo Community College
Music
iRobot November 2013 - Present
The Topps Company February 2013 - October 2013
Taconic Biosciences July 2012 - February 2013
Nuance Communications March 2010 - April 2012
Dunkin' Brands June 2009 - March 2010
Hologic, Inc. June 2008 - May 2009
Skills
Oracle Applications, Application development, O2C, Requirements Analysis, PL/SQL, P2P, SDLC, ERP, XML, Consulting, SQL, EBS support, iProcurement, EDI, Oracle, Oracle E-Business Suite
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.)