Dunkin' Brands
Industry: Fast food restaurant company
DescriptionDunkin' Brands Group, Inc. is an American restaurant holding company which runs two chains of fast-food restaurants: Dunkin' Donuts and Baskin-Robbins. It is headquartered in Canton, Massachusetts. CEO: David Hoffmann (11 Jul 2018–) Headquarters: Canton, Massachusetts, United States Revenue: 860.5 million USD (2017) Subsidiaries: Dunkin' Donuts, Baskin-Robbins, DD IP Holder LLC,
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Dunkin' Brands Employees
Dunkin Brands April 1992 - August 2014
Education
University of Massachusetts, Amherst
Bachelor of Science (B.S.), Food Science and Technology
RSA, The Security Division of EMC January 2015 - Present
Concord Public Schools July 2014 - December 2014
Dunkin' Brands September 2013 - April 2014
University of Massachusetts August 2010 - May 2013
Residence Hall Security February 2012 - October 2012
Skills
Information Security, Inside Sales, Cold Calling, Teamwork, Two-factor..., Endpoint Security, Identity Management, Leadership, Network Security, Salesforce.com, Public Speaking, Employee Training, Communication, PowerPoint, Microsoft Excel, Microsoft Word
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor's Degree, Psychology
Groton Dunstable Regional High School 2005 — 2009
Dunkin' Brands March 2014 - Present
Dunkin' Brands July 2013 - March 2014
Ahold 2006 - July 2013
Stop & Shop January 2005 - September 2006
Stop & Shop January 2002 - December 2004
Stop & Shop 1996 - 2002
Stop & Shop 1988 - 1996
Skills
Talent Acquisition, Recruiting, Onboarding, Merchandising, Cross-functional Team..., Talent Management, Performance Management, Change Management, Pricing, Employee Relations, Profit, Human Resources, Employee Engagement, Retail, Microsoft Excel, Customer Service, Income Statement, Succession Planning, Vendor Management, Coaching, Process Improvement, Store Management, Inventory Management, Access, Training, Microsoft Office, Team Leadership, Forecasting, Management, Team Building, Sourcing, Interviews, Negotiation, Analysis, New Hire Orientations, Employee Training, CPFR, Sales, Purchasing, Applicant Tracking..., Strategic Planning, Leadership, Management Development, Budgets, Organizational..., Organizational..., College Recruiting, Organizational Design, Leadership Development, Customer Satisfaction
Education
University of Massachusetts Boston
Best Buy November 2013 - Present
United States Army Reserve June 2012 - Present
Sears Holdings Corporation April 2012 - June 2013
Army National Guard February 2006 - February 2012
Dunkin' Brands May 2007 - June 2009
Skills
Security, Public Affairs, Retail, Team Management, Photoshop, Digital Photography, Media Relations, Writing News Releases, Social Media, Publication Development, InDesign, Adobe Creative Suite
Education
Defense Information School 2013 — 2013
Certification, Basic Public Affairs Course, 90.88
University of Maine 2007 — 2011
N/A, Mass Communication/Media Studies
Bucksport High School 2002 — 2006
HS Diploma
CVS Caremark Corporation June 2014 - Present
Sitel November 2012 - May 2013
Dunkin' Brands 2012 - 2012
Quirino Memorial Medical Center April 2010 - May 2010
Mercury Drug Corporation April 2009 - May 2009
Skills
Pharmaceutical Industry, Pharmacy Technicians, Microsoft Office, Customer Service, Retail, Food & Beverage
Education
World Citi Colleges 2011 — 2013
Bachelor of Pharmacy (B.Pharm.), Pharmacy
University of Santo Tomas 2008 — 2011
Bachelor of Pharmacy (B.Pharm.), Pharmacy
St. Bridget School 2004 — 2008
High School
Beacon ABA Services June 2013 - Present
Dunkin' Brands September 2010 - May 2013
Pathways Strategic Teaching Center January 2013 - April 2013
Project Early Vocabulary Intervention September 2012 - November 2012
Saint Vincent's Home May 2012 - August 2012
Skills
Cpr Certified, CPI trained, First Aid, Microsoft Word, PowerPoint, CALM, HTML, Microsoft Excel, Applied Behavior...
Education
University of Rhode Island 2009 — 2013
Bachelor of Arts (B.A.), Psychology, 3.56
BAM! Marketing Consulting July 2013 - Present
DIRECTV March 2014 - January 2015
Lee Kum Kee August 2012 - July 2013
Northwestern Mutual Financial Network June 2008 - August 2012
Energy Club, Inc. 2007 - 2008
Natrol, Inc. August 2004 - March 2006
Dunkin' Brands July 2002 - November 2003
Pharmavite LLC, Otsuka, Inc January 2000 - June 2002
Nestle USA June 1993 - December 1999
Skills
Marketing Strategy, Product Development, Food, New Business Development, Strategic Planning, Market Research, Competitive Analysis, Advertising, Cross-functional Team..., Customer Relations, Sales Management, Forecasting, Business Planning, Brand Development, Team Building, P&L Management, Leadership, Entrepreneurship, Customer Service, Business Development, Online Marketing, Market Analysis, Marketing Research, Brand Management, Marketing, Strategy, Sales, Retail, Management, Marketing Management, FMCG, Public Relations, Product Marketing, Customer Insight, Market Planning, Integrated Marketing, Marketing Communications, Sales Operations, CRM, Consumer Products, Creative Direction, Direct Marketing, Email Marketing, Strategic Partnerships, Digital Marketing, Product Management, Online Advertising, Account Management, B2B, Lead Generation
Education
University of Southern California - Marshall School of Business 1992 — 1994
MBA
University of Pennsylvania - The Wharton School 1980 — 1984
BS/BA
Blind Brook High School 1976 — 1980
Southwest Airlines May 2015 - Present
Southwest Airlines January 2014 - April 2015
Chandler Unified School District September 2008 - May 2013
Dunkin' Brands November 2011 - January 2013
Old Chicago Restaurants November 2004 - July 2008
Buca di Beppo December 2001 - November 2004
Embassy Suites April 1998 - November 2001
Applebee's August 1994 - April 1998
Skills
Marketing, Customer Service, Team Building, Marketing Strategy, Event Planning, Strategic Planning, New Business Development, Sales, Account Management, Public Relations, Operations Management, Public Speaking, Management, Marketing Communications, Cross-functional Team..., Negotiation, Team Leadership, Training, Coaching, Organizational..., Business Strategy, Change Management, Supervisory Skills, Small Business, Restaurant Management, Restaurants
Education
University of Iowa - Henry B. Tippie College of Business 1987 — 1991
Bachelor of Business Administration (B.B.A.), Marketing
Laurens-Marathon High School 1983 — 1987
Dunkin' Brands July 2013 - Present
The Rockport Company/ Adidas Group February 2009 - Present
The Rockport Company July 2004 - August 2009
The Rockport Company February 2003 - June 2004
Second Source July 2000 - December 2001
Skills
Footwear, Trend Analysis, Fashion, Shoes, Trend, Retail, Wholesale, Forecasting, Supply Chain Management, Production Planning, Export, Data Analysis, Operations Management, Synthesizing
Education
University of Massachusetts Boston 1994 — 1998
Stonewall Kitchen May 2014 - Present
Institute of Food Technologists Student Association August 2013 - June 2014
IFT September 2010 - May 2014
Kinchla Research Group September 2012 - March 2014
Dunkin' Brands June 2013 - August 2013
Udi's Granola and Gluten Free Foods April 2012 - April 2013
University of Massachusetts Amherst January 2011 - May 2012
Skills
Food Science, Organization, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Food Safety, Food Industry, Microbiology, Food, Product Development, Marketing, Food Chemistry, Food Processing, Food Microbiology, Research, Leadership, HACCP, Food Technology
Education
University of Massachusetts, Amherst 2010 — 2013
Bachelor of Science (BS), Food Science
Bancroft School 2006 — 2010
High School
7-Eleven June 2013 - May 2014
Dunkin' Brands June 2012 - January 2013
NJ Micro Electronic Testing Inc (NJMET) September 2010 - August 2011
Skills
Customer Service, Microsoft Office, Teamwork, Research, QuickBooks, Time Management, Cashiering, Outlook, Computer Maintenance, PowerPoint
Education
William Paterson University of New Jersey 2011 — 2016
Bachelor's degree, Business Administration and Management, General
University of Mumbai 2006 — 2009
Bachelor of Commerce (B.Com.), Accounting and Business/Management, B+
Securitas Security Services USA, Inc. March 2015 - Present
Dunkin' Brands December 2013 - September 2014
Pilot Flying J 2012 - 2013
Wawa, Inc. March 1999 - August 2010
Skills
Operations Management, Inventory Management, Customer Service, Management, Team Building, Data Entry, Food Service, Microsoft Excel, Microsoft Office, P&L, Leadership, Sales, SAP, Training, Budgets, Time Management, Process Scheduler, Team Leadership, Coaching, Customer Satisfaction, Sales Management, PowerPoint, Teamwork, Microsoft Word, Troubleshooting, Hiring, Employee Relations, Process Improvement, Inventory Control, Strategic Planning, Outlook, Employee Training, Administration, Invoicing, Analysis, Healthcare, HIPAA, Medical Billing, Medical Coding, Medical Records, Marketing, Telephone Skills, Payroll, Recruiting, Cashiering, Loss Prevention, Human Resources, Store Management, Merchandising, Administrative...
Education
American Heart Association 2015 — 2017
BLS certified, BLS Basic Life Support certified
University of Phoenix 2012 — 2014
Associate's Degree, Health/Health Care Administration/Management/Medical Records, 3.89
University of Phoenix 2014 — 2016
Bachelor's Degree, Health/Health Care Administration/Management/ Anatomy and Physiology, 3.26
Poggio Civitate Archaeological Project June 2015 - Present
Southwest Delivery Express September 2014 - Present
Amherst Potters Supply August 2014 - January 2015
Dunkin' Brands July 2012 - August 2013
Brookdale Senior Living July 2011 - July 2012
Quality Landscaping June 2009 - June 2012
Commander Vacuum Supply June 2006 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English
Education
University of Massachusetts, Amherst 2013 — 2017
Bachelor's degree, Anthropology and Classical Archaeology
Poggio Civitate Field School 2014 — 2014
Archaeology
East Greenwich High School 2009 — 2013
Aramark November 2010 - Present
Aramark March 2008 - November 2010
America's Kitchen 2006 - 2007
Atlanta Bread Company 2004 - 2006
The Krystal Company 2002 - 2003
Popeyes Louisiana Kitchen, Inc. 2001 - 2002
Dunkin' Brands 1997 - 2001
Skills
Leadership, Marketing, Account Management, Marketing Strategy, Sales Operations, P&L Management, Strategic Planning, Customer Insight, Client Presentation, Marketing Research, Collaboration Solutions, Marketing Management, Cross-functional Team..., Management, Strategic Vision, Sales Presentations, Market Planning, Strategic Negotiations, Team Building, Advertising, Hospitality, Budgets, P&L, Sales, Restaurants, Forecasting, Food Service, Field Marketing, Retail, Merchandising, Food, Product Development, Public Relations, Food & Beverage, Menu Development, Profit, Customer Satisfaction, Franchising, Catering, Income Statement, Communication, Strategy
Education
University of Louisiana at Monroe 1982 — 1986
Bachelor of Communication Arts
University of LA - Monroe
Bachelors of Communication
American Red Cross January 2010 - July 2014
Big Fish Promotions 2008 - 2009
Dunkin' Brands 2003 - 2008
Skills
Management, Marketing, Teamwork, Project Management, Event Planning, Analysis, Recruiting, Strategic Planning, Event Management, Training, Outlook, Sales, Newsletters, Program Management, Budgets, Customer Service, New Business Development, Marketing Strategy, Negotiation
Education
University of North Carolina at Charlotte 1999 — 2003
Bachelor of Science (B.S.), Geography and Cartography
Pope John Paul II High School 1996 — 1999
Middlesex Savings Bank June 2014 - August 2014
Au Bon Pain April 2014 - June 2014
John Hancock Financial Services July 2013 - October 2013
Monster October 2012 - July 2013
PharmaLogics Recruiting November 2010 - October 2012
Dunkin' Brands August 2010 - November 2010
The Advocator Group April 2010 - August 2010
Skills
Sourcing, Recruiting, Technical Recruiting, Training, Applicant Tracking..., Pharmaceutical Industry, Sales, Screening Resumes, Biotechnology, New Business Development, Talent Acquisition, Interview Skills..., Market Research, Outstanding..., Interviews, Business Strategy, Relocation, Resume Writing, Taleo, Cold Calling, Contract Recruitment, Overcome Objections, Avature, iCIMS
Education
University of Massachusetts Boston 2006 — 2010
Sociology / Economics
Fantastic Sams International Corp December 2014 - June 2015
Fantastic Sams International Corp April 2014 - December 2014
Energy Kitchen December 2012 - July 2013
Ahold USA January 2012 - November 2012
Friendly Ice Cream Corporation2008 - 2010 August 2008 - August 2010
Friendly's Ice Cream Company August 2008 - July 2010
Cafua Management Co March 2006 - July 2008
Dunkin Brands January 1993 - March 2006
Dunkin Brands Inc January 1994 - January 2006
Dunkin Brands 2005 - 2006
Skills
CBP, Performance Management, Recruiting, Employee Relations, Leadership, Organizational..., Change Management, Franchising, Training, Management, Human Resources, Retail, Restaurants, Coaching, Customer Service, Succession Planning, Talent Management, Personnel Management, Income Statement, Team Leadership, Hiring, People Development, Profit, Sales, Management Consulting, Multi-unit, Team Building, Restaurant Management, Inventory Management, Employee Benefits, Time Management, Interviews, P&L Management, Store Operations, Deferred Compensation, People Skills, Food, Culture, P&L, Operations Management, Food Service, Organizational Design, Franchise Consulting, Program Management, New Hire Orientations, Leadership Development, Organizational..., Budgets, Business Planning, Executive Management
Education
University of Massachusetts Boston
Finance and Accounting
Payless ShoeSource June 2015 - Present
Bath & Body Works June 2015 - Present
Worcester Community Connections Family Resource Center June 2015 - August 2015
University of New Haven August 2014 - May 2015
Dunkin' Brands June 2013 - August 2013
Preservation Worcester April 2012 - May 2012
EcoTarium June 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Leadership
Education
University of New Haven 2012 — 2016
Criminal Justice: Investigative Services
University of New Haven 2012 — 2016
Psychology
Reyes Holdings April 2007 - Present
Dunkin' Brands January 2005 - March 2007
Sports Dominator September 1997 - January 2005
Skills
Customer Service, Strategic Planning, Account Management, Retail, Sales Management, Marketing Strategy, Sales, Negotiation, Management, New Business Development, Forecasting, Pricing, Product Marketing, Budgets, Purchasing
Education
University of Phoenix 2007 — 2011
Bachelors, Business Management
New Hanover County Schools August 2014 - Present
A.M. Coffee Distributors 2002 - Present
Dog Connection Inc. September 2011 - December 2013
Wilmington Donuts Inc. dba Dunkin' Donuts December 1994 - November 2010
Dunkin' Brands 1990 - 1994
Skills
Team Building, Customer Service, Budgets, Marketing, Marketing Strategy, Sales, Strategic Planning, Microsoft Excel, Research, PowerPoint, Microsoft Word, Business Development, Food, Restaurants, Retail
Education
University of North Carolina at Wilmington 1986 — 1988
1988, Bachelors in Business
Fitchburg Jade June 2006 - Present
State Garden Inc. June 2013 - January 2014
Dunkin' Brands June 2012 - August 2012
University of Massachusetts Amherst January 2012 - May 2012
University of Massachusetts Amherst September 2011 - May 2012
Skills
Food Science, Microbiology
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Food Science and Technology
Dunkin' Brands December 2013 - Present
Dunkin' Brands February 2012 - December 2013
Dunkin' Brands June 2010 - February 2012
Insight Global July 2008 - June 2010
Tango Pix 2007 - 2007
Skills
Social Media, Retail, Salesforce.com, Marketing Strategy, Marketing, CRM, Account Management, Customer Service, Social Media Marketing, Leadership, Sales, Strategic Planning, Marketing Communications, Cross-functional Team..., Management
Education
University of Maryland - Robert H. Smith School of Business 2004 — 2008
BS, Marketing
UNSW Australia 2007 — 2007
Marketing
Dunkin' Brands March 2013 - Present
Uno Chicago Grill 2006 - 2013
Pocos Bow Street Cantina 1999 - 2006
Skills
Catering, Culinary Skills, Fine Dining, Food, Food, Food Service, Hiring, Hospitality, Hospitality Management, Income Statement, Labor Control, Leadership, Menu Development, Multi-unit, New Restaurant Openings, P, Restaurant Management, Restaurants, Multi-Unit
Education
University of New Hampshire
Business, Culinary Arts
Cerebal Palsy of Massachusetts August 2014 - Present
The Trustees of Reservations July 2014 - Present
Dunkin' Brands 2013 - 2013
Skills
Hiking, Public Speaking, Orienteering, Backpacking, Camping, Outdoor Recreation, Microsoft Office, Food Service, Customer Service, Cashiering, Microsoft Word, Learning Quickly, Rock Climbing, Conservation Issues, Fundraising, Event Planning, Research, Writing, Teamwork, Teaching, Volunteer Management
Education
University of Massachusetts Dartmouth 2014 — 2018
Bachelor's degree, Registered Nursing/Registered Nurse, Freshman
Bristol County Agricultural High School 2010 — 2014
Natural Resources Management, 12
Distant Lands Coffee July 2013 - Present
Caribou Coffee 2006 - June 2013
Dunkin' Brands 1999 - 2006
Kitchen Etc. 1998 - 1999
Auto Palace 1989 - 1998
Skills
Income Statement, Marketing, Budgets, Food Service, Marketing Strategy, Franchising, Retail, P&L Management, Restaurant Management, Product Development, Competitive Analysis, Forecasting, Business Development, Business Planning, Food, Leadership, Management, Merchandising, Multi-unit, New Business Development, P, Restaurants, Sales, Sales Management, Strategy, Team Building, Food, P&L
Education
University of New Hampshire
Business Management
Dunkin' Brands February 2012 - Present
FrontBurner Restaurants June 2011 - November 2011
Papa Murphy's International July 2009 - June 2011
Chick-fil-A 2007 - 2009
The Coca-Cola Company 2006 - 2006
Amtrak 2005 - 2005
The Vidal Partnership 2002 - 2005
Telemundo Network/Affiliates 2000 - 2002
Skills
Marketing Strategy, Program Management, Social Media Marketing, Advertising, Promotions, Experiential Marketing, Hispanic Marketing, Multicultural, Food Service, Social Media, Event Planning, Mobile Marketing, Media Planning, Marketing Communications, Television, Community Relations, Event Management, Media Relations, Account Management, Relationship Marketing, Marketing
Education
University of Miami 1990 — 1994
BS, Film
Manchu Wok September 2011 - Present
Burger King Corporation February 2009 - August 2011
Dunkin' Brands November 2006 - February 2009
Starbucks Coffee Company August 2003 - November 2006
Taco Bell February 1998 - July 2003
Skills
Catering, Customer Service, Food, Food Service, Franchise Consulting, Franchising, Income Statement, Management, Multi-Unit, Multi-unit, P, Profit, Restaurant Management, Restaurants, Team Building, Training
Education
University of Maryland College Park 1996 — 1998
Engineering
Dunkin' Brands July 2006 - Present
McDonald's Corporation May 1992 - June 2005
United States Marine Corps July 1979 - January 1989
Skills
Pricing, Income Statement, Multi-unit, Franchise Consulting, Franchising, Restaurant Management, Food, Customer Satisfaction, Customer Service, Restaurants, Food Service, Food Safety, Profit, Menu Development, Food & Beverage, P, P&L, Catering, Team Building
Education
University of Phoenix 2010 — 2012
Currently Attending, Business Management
Dunkin' Brands March 2011 - Present
UFood Grill Franchise Company August 2006 - March 2011
Atlanta Bread Company January 2001 - August 2006
la Madeleine, Inc. April 1998 - January 2001
la Madeleine, Inc. December 1995 - April 1998
Tia's Tex (a division of Ruby Tuesday, Inc.) June 1994 - December 1995
Tia's Tex-Mex (a division of Ruby Tuesday, Inc.) November 1989 - June 1994
Skills
Interviews, Leadership Development, Management, Marketing, Marketing Strategy, Multi-unit, Menu Development, Product Development, Quality Assurance, Restaurant Management, Restaurants, Retail, Sales, Budgets, Catering, Change Management, Culinary Skills, Employee Relations, Food, Food Service, Franchising, Hiring, Hospitality, Human Resources, Training, Strategic Planning, Start-ups, Sourcing
Education
University of North Texas 1987 — 1990
BBA, Strategic Management
Humana Inc. April 2014 - September 2015
Dunkin' Brands September 2010 - January 2014
Papa Johns September 2007 - July 2010
WAVE 3 - TV October 2003 - August 2007
Orlando Magic September 1995 - September 2003
Skills
Event Planning, Microsoft Word, Microsoft Office, Event Management, Social Media, Customer Service, Social Networking, Microsoft Excel, Outlook, Office Management, Public Relations, Data Entry, Editing, Office Administration, Travel Arrangements, Human Resources, Employee Relations, Lotus Notes, Hospitality, Teamwork, Executive Level..., Sports, Expense Reports, Concur, Meeting Scheduling, Executive Support, Confidentiality, Calendar Planning, Coordinating Events, Media Relations, Leadership, Inventory Management, Marketing, Social Media Marketing, Facebook, Fundraising, Training, Marketing Communications, Hiring, Budgets, Team Building, Advertising, Recruiting, Retail, Customer Satisfaction, Sales, Sponsorship, Management, Corporate Events, Public Speaking
Education
University of Kentucky 1992 — 1995
M.S., Sport Management
University of Kentucky 1987 — 1991
B.S., Communications
Liberty Mutual Insurance August 2013 - Present
Target July 2010 - August 2013
Dunkin' Brands September 2012 - December 2012
Tabbutt Lobster June 2005 - December 2012
McDonald's Corporation March 2012 - May 2012
University of New Hampshire August 2009 - May 2010
TGI Fridays May 2009 - September 2009
Vector Marketing June 2008 - August 2008
Steve and Barry's September 2006 - June 2007
Skills
Flexible Working, Timeliness, Goal Oriented, PowerPoint, Microsoft Office, Event Planning, Facebook, Customer Service, Microsoft Word, Microsoft Excel, Cpr Certified, Time Management, Fundraising, Volunteer Management, Event Management, Teamwork, Team Building, Non-profits, Data Entry
Education
University of New Hampshire 2008 — 2012
B.S., Recreation Management and Policy
Leominster High School 2004 — 2008
The Grilled Cheese Truck, Inc. January 2015 - Present
Smoothie King Franchises,Inc. October 2013 - October 2014
Mapco Express June 2013 - November 2013
Fazoli's Restaurant Management, LLC September 2011 - December 2012
Dunkin' Brands January 2006 - January 2011
RTM Restaurant Group January 1998 - January 2002
Cinnabon, INC. January 1996 - January 1998
Target January 1989 - January 1996
Skills
Operations Management, Leadership, Management, Income Statement, Customer Service, Budgets, Inventory Management, Purchasing, Business Development, Change Management, Strategic Planning, Sales, Coaching, Retail, Restaurant Management, Project Planning, Food Service, Team Building, Food, Recruiting, Multi-unit, Profit, Franchise Consulting, Food & Beverage, Customer Satisfaction, Franchising, Menu Development, Hiring, Hospitality, Process Scheduler, Training, Time Management, Forecasting, New Restaurant Openings, Labor Control, Inventory Control, POS, Catering, Local Marketing, Employee Training, Merchandising, Multi-Unit Management, Restaurants, Executive Management, P&L Management, ServSafe, Food Safety, Employee Relations, Store Management, Marketing
Education
Jarvis Christian College 1997 — 1998
Business Administration
University of Missouri-Saint Louis 1996 — 1997
Business Administration
Dunkin' Brands March 2014 - Present
Vertex Pharmaceuticals July 2012 - November 2013
Cambridge NanoTech July 2010 - July 2012
Boston University October 2008 - July 2010
Children's Hospital Boston April 2007 - October 2008
Skills
Marketing Communications, Trade Shows, Event Management, Contract Negotiation, Dreamweaver, Vendor Relations, Microsoft Office, Photoshop, InDesign, Social Media, Salesforce.com, Fundraising, Advertising, Online Marketing, Press Releases, Facebook, Marketing, Social Media Marketing, Management, Strategy, Marketing Strategy, Event Planning
Education
University of Massachusetts Dartmouth
BAS, English: Writing, Communication, Rhetoric
McDonald's Corporation June 2013 - Present
Dunkin' Brands August 2011 - February 2013
Burger King Corporation July 2008 - January 2011
Burger King Corporation December 2005 - July 2008
Burger King Corporation September 2003 - December 2005
Burger King Corporation 1998 - 2003
Skills
Project Management, Cross-functional Team..., Leadership, Franchising, Vendor Management, Budgets, Strategy, Analytical Skills, Restaurants, Restaurant Management, Coaching, Training, Profit, Franchise Consulting, Leadership Development, Strategic Planning, Team Building, Income Statement, Customer Satisfaction, Performance Management, Management, Process Improvement, Inventory Management, Human Resources, Multi-unit, Menu Development, Food Service, Food, P&L Management, Project Planning, Sales, Quality Assurance, Time Management, Analysis, Employee Training, Food Safety, Operations Management, Hiring, Food & Beverage, Negotiation, Retail, Merchandising, P&L, Forecasting
Education
University of Massachusetts, Amherst
B.S., Food and Natural Resources
Dunkin' Brands 2008 - Present
Starbucks Coffee Company April 2004 - June 2008
7-Eleven Inc. November 1993 - April 2004
Skills
Income Statement, Profit, Multi-unit, Retail, Franchising, Merchandising, Store Management, Loss Prevention, Inventory Management, New Store Development, Multi-Unit Management, Team Building, Franchise Consulting, Sales, Operations Management, Visual Merchandising, Forecasting, Coaching, Store Operations, Driving Results, Customer Service, Succession Planning, Sales Management, Inventory Control, New Store Openings, P&L, Hiring
Education
University of Southern California 1982 — 1986
B.S., Business Administration / Marketing
Dunkin' Brands September 2015 - Present
Legal Sea Foods June 2014 - September 2014
McLandsborough Lab, University of Massachusetts September 2013 - May 2014
Stop & Shop July 2008 - August 2013
Skills
Food Science, Research, Food Microbiology, Food Safety, Food Processing, Product Development, Public Speaking, Microsoft Excel, Customer Service, Leadership
Education
University of Massachusetts, Amherst 2010 — 2014
Bachelor of Science (BS), Food Science, 3.6
Dunkin' Brands August 2015 - Present
The Four's September 2011 - Present
Boston Red Sox March 2011 - January 2014
WBZ July 2013 - December 2013
Providence Bruins September 2012 - December 2013
FOX25 News July 2011 - December 2011
Market Basket October 2007 - September 2011
Northeastern University September 2010 - March 2011
Skills
Social Media, Sports, Interviews, Facebook, Social Networking Sites, Press Releases, Ticket Sales, Customer Service, Blogging, Marketing, Broadcast, Sales, Public Relations, Social Networking, Sports Writing, Feature Articles, Public Speaking, Journalism, Tumblr, Microsoft Word, AP Style, WordPress, Teamwork, Microsoft Excel, InDesign, New Media
Education
Northeastern University 2010 — 2014
Bachelor of Arts (B.A.), Communications, Journalism
University of Toronto 2012 — 2012
University of New Hampshire 2009 — 2010
Communications
Andover High School 2005 — 2009
High School Diploma, General Studies
Ipreo October 2014 - Present
Atlantech Distribution, Inc. February 2014 - September 2014
Whitebox Advisors LLC May 2012 - August 2012
Dunkin' Brands March 2010 - May 2012
Moe's Southwest Grill February 2008 - June 2009
Skills
Corporate Finance, Managerial Finance, Team Building, Investment Banking, Security Management, Organizational..., Contract Negotiation, Team Leadership, SASS, Tradar, Cash Management, Motivated self-starter, Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office..., Communication Skills, Highly personable, Account Reconciliation
Education
University of North Carolina at Wilmington 2009 — 2013
Bachelor of Science, Business Administration - Finance, Economics
SCIEX August 2015 - Present
Blue Cross Blue Shield of Massachusetts August 2014 - November 2014
MAXIMUS August 2013 - August 2014
BMCHP November 2012 - May 2013
Dunkin' Brands 2008 - 2012
Tufts Health Plan 2007 - 2007
Blue Cross Blue Shield of Massachusetts 2005 - 2007
Netegrity 2001 - 2005
MEDITECH 1985 - 2001
Skills
Instructional Design, E-Learning, Training, Instructor-led Training, Strategy, Project Management, Leadership, Captivate, Management, Change Management, Team Building, Staff Development, Strategic Planning, Blended Learning, Performance Analysis, Articulate Storyline, Program Evaluation, Facilitation, Research, Webinar Development, Webinar Facilitation, WebEx, PhotoShop, Online Content Creation, Train-the-Trainer, ADDIE
Education
University of Massachusetts Boston
M.Ed., Instructional Design/Education
University of Massachusetts Boston
BA, English
Worcester Polytechnic Institute
Certificate Program, J2EE, JAVA, SQL Web Programming
Papa Murphy's International May 2013 - Present
Dunkin' Brands 2014 - 2015
Dunkin' Brands 2014 - 2015
Dunkin' Brands 2014 - 2014
McDonald's Corporation April 2010 - April 2012
McDonald's Corporation September 2007 - March 2010
McDonald’s Corp. August 2006 - December 2007
McDonald's Corporation August 2003 - July 2006
McDonald's Corporation July 2000 - September 2005
McDonald's Corporation December 1996 - November 2003
Skills
Training Facilitation, Project Management, Talent Management, Training Delivery, Instructor-led Training, Communication, Operations Management, Financial Analysis, Leadership Development, Leadership, Training, Customer Service, Team Leadership, Teamwork, Change Management, Performance Management, Organizational..., Team Building, Recruiting, Management, Strategic Planning, Coaching, Inventory Management, Human Resources, Cross-functional Team..., Business Strategy, Customer Satisfaction, Time Management, Sales, Marketing, Process Improvement, Employee Training, Retail, Strategy, Employee Relations, Succession Planning, Organizational..., Consulting, Employee Benefits, Hiring, Employee Engagement, Interviews, Conflict Resolution, Workshop Facilitation
Education
University of Oklahoma 2004 — 2006
Master of Human Relations, Industrial and Organizational Psychology, 4.0
University of Oklahoma 2001 — 2003
Bachelor of Liberal Studies, Administrative Leadership, 3.6
Dunkin' Brands May 2011 - Present
Friendly Ice Cream Corporation September 2005 - May 2011
Papa Gino's March 2000 - September 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Food, Budgets, Marketing Strategy, Negotiation, Sales Management, Project Management, Product Development, FMCG, New Business Development, Event Management, Team Building, Change Management, Forecasting, Social Media
Education
University of Massachusetts, Amherst 1997 — 1999
Hotel, Motel, and Restaurant Management
Dunkin Brands Inc. June 2007 - Present
Dunkin' Brands 2007 - 2013
Dunkin' Brands 2007 - 2011
Dunkin' Brands 2007 - 2011
Skills
Customer Service, Coaching, Income Statement, Management, Program Management, Food, Franchising, Restaurant Management, Restaurants, Sales, P&L Management, Operations Management, Profit, Food Service, Food & Beverage, Retail, Multi-unit
Education
University of North Texas 1994 — 1998
Criminal Justice, Sociology, Physcology, Federal and State Law
Harvard University January 2013 - Present
Harvard University July 2012 - January 2013
Harris Connect January 2011 - July 2012
Harris Connect February 2008 - April 2011
Dunkin Brands August 2006 - February 2008
Harvard University May 1999 - January 2006
Sony Music, Epic Records 1997 - 1999
Famous Music Publishing 1996 - 1998
Skills
Strategy, Social Media, CRM, Management, Project Management, Web Applications, User Experience, Mobile Marketing, Analytics, Marketing, Strategic Planning, Training, Editing, Databases, Access, Mobile Applications, Content Management, Web Services, Time Management, Team Building, Microsoft Excel, Interactive Marketing
Education
University of Massachusetts, Amherst 1990 — 1994
Bachelor of Arts, Journalism
Dunkin' Brands August 2011 - Present
Bridgestone-Firestone January 2008 - December 2010
Bridgestone-Firestone February 2003 - December 2007
GameStop, Inc September 2001 - September 2002
Starbucks Coffee Company October 2000 - April 2001
Blockbuster Video, Inc August 1994 - May 2000
Education
University of Phoenix 2011 — 2012
Masters, Business Administration
University of Phoenix
Bachelor of Science, Business Administration
Cuyamaca College
Certificate, Real Estate
Dunkin' Brands September 2013 - Present
Dunkin' Donuts September 2005 - September 2013
Boston Market May 2000 - June 2004
Bruegger's Bagels November 1996 - October 1999
Skills
Multi-unit, Sales Growth, People Development, Communication, Leadership, Restaurants, Restaurant Management, Food Safety, Labor Management, Food Cost Analysis, Staffing Analysis, Management, Multi-Unit Management, New Store Openings, Training, Employee Relations, Coaching, Team Building, Hiring, Food Service, Catering, Sales, Inventory Management, Food & Beverage, P&L Management, Employee Training, P&L, Retail, Food, Customer Satisfaction, Multi-Unit
Education
University of Rhode Island 1992 — 1993
Engineering
Strategic Auction Alliance September 2005 - Present
Braintree Public Schools July 2014 - Present
Braintree Public Schools March 2007 - July 2014
Dunkin' Brands 1992 - 1997
Graham Communications 1990 - 1991
National Appraisal Service 1987 - 1990
Skills
Marketing Communications, Marketing, Corporate Events, Marketing Strategy, Social Media Marketing, Fundraising, Event Planning, Public Speaking, Sponsorship, Event Management, Direct Marketing, Brand Management, Volunteer Management, Public Relations, Email Marketing, Social Networking, Newsletters
Education
University of Massachusetts Boston 1994 — 1997
MBA, Business
University of Massachusetts Boston 1987 — 1990
BS, Business
University of Massachusetts, Amherst 1986 — 1987
HRTA
Braintree High 1982 — 1986
Honeywell January 2011 - Present
PerkinElmer LAS December 2008 - August 2010
Bose Corporation July 2008 - December 2008
Merck May 2008 - July 2008
Tropicana January 2008 - May 2008
Dunkin' Brands August 2007 - November 2007
TAMKO, Inc. April 2007 - July 2007
The Brookside Group February 2007 - April 2007
Warner Bros, Inc. September 2006 - January 2007
ADVO, Inc. July 2005 - July 2006
Skills
Six Sigma Core Green..., Core, Six Sigma, SAP, Change Management, ERP, Help Desk Support, System Testing, Training, Management, Employee Training, Software Documentation, SAP R/3, Business Intelligence, Business Process, Instructional Design, Project Management, E-Learning, SAP Implementation, Program Management, Leadership, SDLC, Strategic Planning, Analysis, Testing, Integration, Strategy, Project Planning, SD, SAP ERP, Human Resources, SAP HR, Consulting, Business Process..., Sourcing, Business Analysis, Vendor Management, Visio, Process Improvement, Oracle, Requirements Analysis, Instructor-led Training, CRM, SharePoint, Supply Chain, PeopleSoft, Captivate, Materials Management, Resource Management
Education
University of New Haven 1996 — 1998
Masters, Business Administration
University of New Haven 1992 — 1996
Bachelors, Business Administration / International Business
Aspropyrgos High School 1987 — 1991
Alberta Blue Cross September 2013 - Present
SOCAN May 2013 - September 2013
London Life June 2012 - November 2012
Horizon Blue Cross Blue Shield of New Jersey November 2010 - February 2012
Sterling Health Plans 2008 - 2009
Kentucky Farm Bureau 2008 - 2008
Dunkin' Brands 2007 - 2007
Aetna 2007 - 2007
Fannie Mae 2006 - 2007
Alvion December 2004 - January 2006
Education
University of Santo Tomas 1978 — 1983
BSECE, Electronics and Communications Engineering
Management Science Associates, Inc. May 2015 - Present
Panera Bread April 2014 - May 2015
M*Modal January 2015 - April 2015
Dunkin' Brands October 2012 - July 2014
The Sargent's Group April 2012 - August 2012
Skills
Linguistics, French Literature, French, Public Speaking, Writing, Research, English, Editing, Food, Time Management, Translation, Restaurants, Foreign Languages, Teamwork, Data Analysis
Education
University of Pittsburgh 2012 — 2015
High School, Linguistics, French Language and Literature, Senior
Hewlett-Packard March 2014 - Present
Hadapt (acquired by Teradata) January 2013 - January 2014
Dunkin' Brands July 2011 - October 2011
EMC October 2010 - January 2011
Boston College 2007 - 2008
Skills
Sales, Negotiation, Personality, Persistence, Social Networking, Business Ethics, Entrepreneurship, Microsoft Word, Microsoft Excel, Customer Service, Business Development, Social Media, Microsoft Office, New Business Development, Teamwork, Cold Calling, Salesforce.com, PowerPoint, Leadership, Hadoop, Mahout, MapReduce, Data Analytics, Big Data, Sales Management, Enterprise Software, Lead Generation, Management, SaaS, Cloud Computing, CRM, Sales Process, Strategic Partnerships, Analytics, Solution Selling, Recruiting, Product Management, Product Marketing, Security, Demand Generation, Account Management, Start-ups, Business Process, SQL, Databases, Direct Sales, Big Data Analytics
Education
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Arts (B.A.), Communications
Westwood High School
Dunkin' Brands June 2014 - August 2014
Skills
Food Science, Quality Control, Critical Thinking, Problem Solving, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, English, Social Media, Customer Service, Teamwork
Education
University of Massachusetts, Amherst 2011 — 2015
Bachelor of Science (B.S.), Food Science and Technology, 3.57
Queens High School for the Sciences at York College 2007 — 2011
Dunkin' Brands November 2012 - Present
Pinkberry Ventures, Inc June 2012 - January 2014
Skills
Time Management, Retail, Inventory Management, Management, Leadership, Strategic Planning, Customer Satisfaction, Budgets, Teamwork, Business Analysis, Computer Proficiency, Organizational..., Interpersonal..., Accounting
Education
University of Rhode Island - College of Business Administration 2013 — 2017
Bachelor's Degree, Accounting
Dunkin' Brands March 2014 - Present
Rockland Trust Company January 2011 - March 2014
Rockland Trust Company February 2006 - January 2011
State Street 2006 - 2007
Skills
Training, Time Management, Workshop Facilitation, Organizational..., Learning Management..., Banking, Human Resources, Microsoft Excel, Performance Management, Onboarding, Succession Planning, Customer Service, Analysis, Leadership Development
Education
University of Massachusetts, Amherst 2001 — 2005
Bachelors of Science, Resource Economics
BNY Mellon May 2015 - Present
Dunkin' Donuts September 2012 - May 2015
Dunkin' Brands May 2013 - January 2015
University of New Hampshire Health Services September 2014 - December 2014
Pilgrim Consolidations December 2012 - December 2013
Prisco's Market and Deli April 2009 - May 2013
Skills
Customer Service, Microsoft Office, Word, Excel, PowerPoint, Communication, Organization, Project Management, Software Project..., Flexibility, Works well in a team, Takes Direction Well, Delegation, Fierce Conversations, Analysis, Time Management, Customer Satisfaction, Teamwork, Telephone Skills, Training, Hospitality, Food Preparation, Food, Coffee, Food Service Sanitation, Food Safety, Social Networking, Goal Oriented, Team-oriented, Office Administration, Microsoft Excel, Microsoft Word
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics 2011 — 2015
Bachelor of Science (B.S.), Business Administration - Finance; EcoGastronomy, Hospitality Management
Groupe ESC Dijon Bourgogne (Burgundy School of Business) 2014 — 2014
Dual Major, EcoGastronomy
Dunkin' Brands June 2014 - August 2014
McDonald's Corporation May 2011 - August 2011
Skills
Food, Food Safety, Food Industry, HACCP, Product Development, Food Processing, Microsoft Office, Research, GMP, Food Science
Education
University of Massachusetts, Amherst 2011 — 2015
Bachelor of Science (B.S.), Food Science and Technology
Whole Foods Market March 2015 - Present
Abercrombie & Fitch January 2015 - Present
United States Army Reserve 2014 - Present
Good Health Natural Foods, Inc. 2014 - March 2015
Dunkin' Brands July 2013 - December 2014
Skills
Microsoft Office, Customer Service, Leadership, Microsoft Word, Microsoft Excel, Public Speaking, Management, PowerPoint, Training, Research
Education
University of Massachusetts Boston 2014 — 2018
Bachelor's Degree, Criminal Justice/Law Enforcement Administration
Braintree High School 2010 — 2014
Diploma
Dunkin' Brands September 2004 - Present
Rothman Partners Architects June 2000 - September 2004
Ranere Associates March 1998 - May 2000
The Talbots October 1994 - April 1998
Skills
Budgets, Submittals, Restaurants, Project Management, Strategic Planning, Retail, Project Planning, POS, Cross-functional Team..., Concept to..., Management, Construction, Process Scheduler, CAD, Team Building, Retail Design, Architectural Drawings, Space planning, Purchasing, Construction Management, Interior Design, Inventory Management, Contract Negotiation, Customer Service, P&L Management, Operations Management, Leadership, P&L
Education
University of Massachusetts Boston 2001 — 2003
Business Administration and Management, General
Wentworth Institute of Technology 1987 — 1991
AEC, Architecture
City of Romulus September 2012 - Present
Swarovski August 2013 - August 2014
Dunkin' Brands April 2012 - August 2013
Skills
Retail, Customer Service, Merchandising, Inventory Management, Time Management, Marketing, Store Management, Customer Satisfaction, Leadership, Inventory Control
Education
University of Michigan College of Literature, Science, and the Arts 2014 — 2018
Psychology, Freshman
Romulus High School 2010 — 2014
The Hartford April 2015 - Present
Dakin Humane Society June 2013 - April 2015
General Equities Food Bag April 2012 - July 2013
Dunkin' Brands January 2007 - December 2011
Skills
Public Speaking, Customer Service, Community Outreach, Nonprofits, Microsoft Office, Team Motivation, Teamwork, Computer Proficiency, Communication, Customer Satisfaction, Team Coordination, Self Learning, Animal Welfare, Animal Science, Animal Care, Cash Handling, Employee Training, Adobe Creative Suite, Volunteer Management
Education
University of Massachusetts, Amherst 2010 — 2013
Bachelor of Science (B.S.), Animal Sciences
Dunkin' Brands 2007 - Present
Dunkin' Brands August 2006 - September 2007
Dunkin' Brands November 2004 - August 2006
EDS Corporation November 1999 - November 2004
Skills
Fraud Investigations, Loss Prevention, Business Intelligence, Data Analysis, Data Mining, Employee Theft, CCTV, Brand Reputation..., Franchising, QSR, POS, Retail Technology, Franchise Relations, Due Diligence, FCPA, Security Audits, Healthcare IT, Medicare, Public Policy, Public Administration, Government Affairs, Training Skills, Coaching, Training, Fraud, Retail, Management, Analysis, Income Statement, Program Management, Financial Analysis, Leadership, P&L, Operations Management, Team Building
Education
University of Massachusetts Boston - John W. McCormack Graduate School of Policy and Global Studies 1998 — 2000
Master of Science (M.S.), Public Affairs, 3.8
University of Massachusetts Boston 1988 — 1991
Bachelor of Arts (B.A.), Political Science & English (Double Major)
Dunkin' Brands September 2011 - Present
Dunkin' Brands June 2008 - September 2011
Dunkin' Brands June 2006 - June 2008
Skills
Budgets, Financial Analysis, Strategic Financial..., Forecasting, Financial Modeling, Strategic Planning, Income Statement, Sarbanes-Oxley Act, Financial Reporting, Cash Management, Team Building, Process Improvement, Franchising, Variance Analysis, Profit, Business Strategy, Corporate Finance, Auditing, Risk Management, Business Planning
Education
University of Rhode Island - College of Business Administration 1996 — 1997
Master of Business Administration (MBA), Business Administration and Management, General
University of Rhode Island 1986 — 1990
Bachelor of Science (BS), Accounting
Dunkin' Brands February 2015 - Present
Mullen August 2012 - January 2015
Chemistry March 2012 - August 2012
MARC USA September 2011 - March 2012
MARC USA June 2010 - September 2011
Conemaugh Health System January 2010 - June 2010
Skills
Interactive Advertising, Project Management, Advertising, Account Management, Market Planning, Management, Email Marketing, Public Relations, Social Media, Marketing Communications, Marketing Strategy, Marketing, Digital Marketing, Integrated Marketing, New Business Development, CRM, Salesforce.com, Copywriting, Online Advertising, Media Planning, Social Media Marketing, Interactive Marketing, Digital Media, Mobile Marketing, Digital Strategy, Media Buying, Direct Mail, Direct Marketing
Education
University of Pittsburgh 2006 — 2010
Bachelor of Arts (B.A.), Marketing & Finance
CAPA International Education 2009 — 2009
Bachelor of Arts (B.A.), Marketing & Finance
CVS Health January 2015 - Present
Parmy's LLC April 2006 - Present
Dunkin' Brands August 2014 - January 2015
Dunkin' Brands October 2013 - November 2014
Dunkin' Brands August 2012 - October 2013
SUPERVALU April 2009 - August 2012
Supervalu Inc, Shaw's Supermarkets May 2005 - April 2009
Shaw's Supermakets September 2002 - May 2005
Shaw's Supermarkets September 1999 - September 2002
Skills
Analytics, CRM, Marketing, Strategy, Segmentation, Management, Analysis, Market Research, Database Marketing, Direct Marketing, Customer Insight, Marketing Strategy, Customer Analysis, Data Analysis, Leadership, Access, Program Management, Retail, Sales, CRM Program Management, Competitive Intelligence, Strategic Planning, Cross-functional Team..., Budgets, Pricing, Competitive Analysis, Market Analysis, Marketing Research, Marketing Management, Forecasting, Digital Marketing, Digital Strategy, Payments, Loyalty Marketing, Loyalty Programs
Education
University of Massachusetts Dartmouth 1999 — 2001
MBA
Haemonetics Corporation July 2009 - Present
Adecco 2008 - 2009
Dunkin' Brands 2004 - 2008
Carvin & Delaney, LLP 2000 - 2004
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Healthcare, Microsoft Excel, Contract Negotiation, Hospitals, Team Building, Microsoft Word
Education
University of Massachusetts, Amherst
Dunkin' Brands January 2000 - Present
Speedway SuperAmerica LLC 1995 - 1999
Skills
Field Marketing, Brand Management, Marketing Strategy, Franchise Consulting, Market Planning, Integrated Marketing, Customer Insight, Marketing Management, Marketing Communications, Advertising, Marketing, Franchising, Direct Marketing, Digital Marketing, Social Media Marketing, Product Marketing, Competitive Analysis, Retail, Income Statement, Consumer Products, Brand Development, Public Relations, Media Planning, Account Management
Education
University of Kentucky 1984 — 1988
BBA, Marketing
Woodford Co. High School 1980 — 1984
Dunkin' Brands October 2014 - Present
Six Flags October 2011 - October 2014
Fossil Partners, L.P. February 2009 - October 2011
Fossil Partnets, L.P. June 2008 - February 2009
Carlson Restaurants / T.G.I. Friday's December 2003 - June 2008
University of North Texas June 2002 - August 2002
Skills
Training, Troubleshooting, Teamwork, POS, Retail, Inventory Management, Customer Service, Merchandising, Sales, Outlook, Microsoft Office, Marketing, Microsoft Excel, Business Analysis, PowerPoint, Social Media, Microsoft Word, Project Management, Team Management, Leadership, Management, Program Management, SAP, Vendor Management
Education
University of North Texas 1998 — 2002
B.S., Business Computer Information Systems, Music
University of Miami 1997 — 1998
N/A, Music Business and Entertainment Industries
Plymouth South High School 1993 — 1997
Diploma
Liberty Mutual Insurance July 2015 - Present
Liberty Mutual Insurance July 2013 - June 2015
Paragus IT September 2012 - March 2013
Dunkin' Brands May 2012 - August 2012
Learning Resource Center September 2011 - May 2012
Skills
Microsoft Excel, Microsoft Office, Finance, Financial Analysis, Strategic Planning, Microsoft Word, PowerPoint, Essbase, Oracle, Financial Accounting, Financial Modeling, Financial Reporting, Business Strategy
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Business Administration (B.B.A.), Finance and Operations Management, 3.85
Brown Brothers Harriman June 2015 - Present
Better Community Living Inc November 2014 - July 2015
Dunkin' Brands February 2012 - February 2015
Skills
Budgets, Accounting, Financial Reporting, Financial Accounting, Financial Analysis, Auditing, Forecasting, Business Planning, Accounts Payable, Account Reconciliation
Education
University of Massachusetts Dartmouth 2011 — 2015
Bachelor's degree, Accounting
Dunkin' Brands June 2015 - Present
James F Driscoll CPA February 2015 - May 2015
University of Massachusetts Dartmouth Resident Assistant August 2014 - May 2015
UMass Dartmouth Charlton College of Business Deans Office September 2012 - May 2015
UMass Dartmouth September 2013 - May 2014
Cousins Pizzeria & More June 2008 - August 2013
The Annunciation Greek Orthodox Church June 2012 - September 2012
The Metro South Chamber of Commerce September 2011 - August 2012
Skills
Highly motivated..., Interpersonal Skill, Work Effectively, Microsoft Word, Adaptable & a quick..., Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, Organization, Dependable Team Player, Grants, PowerPoint, Management, Telephone Skills, Event Planning, Social Media, Microsoft Office, Time Management, Customer Service
Education
University of Massachusetts Dartmouth 2012 — 2016
Accounting
Stoughton High School 2008 — 2012
ITB Partners June 2014 - Present
New Century Dynamics February 1999 - Present
Benchmark Financial CFO Network 2012 - 2012
University of South Florida Alumni Association 2006 - 2009
Dick Wray Executive Search January 1999 - May 2006
Dunkin Donuts / Baskin Robbins 1996 - 1999
Dunkin Brands 1994 - 1996
Long John Silver's Restaurants 1991 - 1994
Kentucky Fried Chicken 1988 - 1991
GENERAL HOST CORPORATION - RETAIL GROUP June 1977 - May 1988
Skills
Strategic Planning, Restaurants, Budgeting, Public Speaking, Business Strategy, Hiring, Business Planning, Retail, Entrepreneurship, Account Management, Budgets, Business Development, Coaching, Customer Service, Executive Management, Executive Search, Finance, Franchising, Hospitality, Leadership, Management Consulting, Marketing Strategy, New Business Development, Professional Services, Recruiting, Small Business, Operations Management, Strategy, Management, Sales, Negotiation, P&L Management, Training, Sales Management, Leadership Development, Forecasting, Employee Benefits, Start-ups, Income Statement, Marketing, Organizational..., Contract Negotiation, Financial Analysis, Team Building, Team Leadership, Inventory Management, Project Planning, Mergers & Acquisitions, Change Management, Employee Relations
Education
Universtiy of South Florida 1980 — 1982
Master of Business Administration (M.B.A.), Finance & Economics
University of South Florida 1973 — 1977
BA, Finance
The Boston Globe December 2007 - October 2014
Target Analysis Group - A Blackbaud division November 2005 - November 2007
Dunkin' Brands 2004 - 2005
The Christian Science Monitor 2000 - 2004
Saint Elizabeth's Medical Center February 1999 - December 1999
The Warren Group April 1995 - September 1998
Skills
Project Management, Business Analysis, Budgets, Database Admin, Training, Teamwork, Accounting System, Analytics, Data Analysis, Social Media, Vendor Management, Email Marketing, Strategic Planning, Microsoft Excel, Market Research, Direct Marketing, Salesforce.com, Microsoft Office, Research, Publishing, Analysis, Marketing, Process Improvement, Management, Advertising
Education
University of Massachusetts Lowell 2005 — 2006
University of Massachusetts, Amherst 1986 — 1990
BA
MIC Food September 2012 - Present
Sodexo November 2009 - October 2012
Dunkin Brands January 2008 - December 2009
Burger King Corporation April 2000 - January 2008
Tropicana Products, Inc. 1996 - 2000
McKinsey & Company June 1992 - May 1994
Skills
Strategic Planning, Corporate Social..., Food, Franchising, Income Statement, Restaurants, Strategy, Management, Food Service, Marketing, Marketing Strategy
Education
University of Michigan - Stephen M. Ross School of Business 1990 — 1992
Master of Business Administration (MBA)
Fattman Productions July 2007 - Present
New Balance 2007 - Present
Circles 2004 - 2007
Dunkin Donuts 1998 - 2004
Dunkin' Brands 1999 - 2002
Skills
Cross-functional Team..., Strategy, Business Development, Leadership, Online Advertising, Social Media, Marketing, Project Management, Team Building, Product Marketing, Conference Organization, Marketing Strategy, Customer Service, Event Planning, Conference Coordination, Conference Production, Advertising, Budgets, CRM, Strategic Planning, Public Speaking, Event Management, Entrepreneurship, Email Marketing, Marketing Communications
Education
University of Massachusetts, Amherst 1987 — 1991
BS
University of Massachusetts, Amherst 1987 — 1991
Bachelor of Science (B.S.)
Starwood Hotels & Resorts Worldwide, Inc. January 2011 - Present
WAMP consulting January 2010 - January 2011
Wendy's International March 2007 - December 2009
Supply Management Services January 2005 - July 2006
Allied Domecq 1995 - 2005
Dunkin Brands / Allied Domecq QSR 1995 - 2005
Dunkin Brands 1995 - 2004
Allied Domecq, Baskin Robbins 1995 - 2004
Dunkin Donuts 1995 - 2004
Pizza Hut 1989 - 1994
Skills
Supply Chain Management, Management Consulting, Executive Management, Management, Retail, Customer Satisfaction, Business Strategy, Customer Service, Strategic Planning, Integrated Marketing, Strategy, B2B, Procurement, Leadership, Sales Management, Forecasting, P&L Management, Franchising, Business Planning, Operations Management, Start-ups, Food, Supply Chain, Food Service, Marketing, Corporate Finance, Quality Assurance, Analysis, Training, Sourcing, Change Management, Team Building, Mergers & Acquisitions, Budgets, Cross-functional Team..., Inventory Management, P&L, Profit, Purchasing, Contract Negotiation, Pricing, Hospitality, Competitive Analysis, Market Planning, Restaurant Management, Food & Beverage
Education
University of Pennsylvania - The Wharton School 1985 — 1986
MBA, Finance & Management
University of Toledo 1978 — 1982
BA, Business Administration - Marketing
DaVita, Inc. February 2003 - Present
Dunkin' Brands September 1998 - 2002
Hard Rock Cafe 1996 - 1998
Skills
Registered Architect, State of Connecticut, Architects, Real Estate Development, Project Bidding, Submittals, Facilities Management, Location Intelligence, Retail, RFI, Construction Drawings, Pre-construction, MS Project, LEED AP, CPM Scheduling, Project Management, Change Orders, Subcontracting, Construction Management, Contract Negotiation, Management, Strategic Planning
Education
University of Kentucky 1975 — 1980
Bachelor of Architecture, Architecture
Ballard High School
Bachelor of Architecture (B.Arch.)
Dunkin' Brands November 2011 - Present
DUNKIN BRANDS September 2008 - Present
Dunkin Brands Inc November 2007 - September 2008
Reebok 2002 - 2007
Reebok International Ltd. 2002 - 2007
Skills
Marketing Strategy, Lead Generation, Business Development, Franchising, Start-ups, Marketing, New Business Development, Leadership, Customer Service, Project Management, Strategy, Recruiting
Education
University of Massachusetts Boston 1992 — 1996
Bachelors, Communications
MFH Acquisition Group January 2000 - Present
Dunkin' Brands 1996 - 2000
Ernst & Young 1993 - 1996
Skills
Accounting
Education
University of Rhode Island 1989 — 1993
Dunkin' Brands April 2014 - Present
Dunkin' Brands December 2012 - April 2014
Dunkin' Brands December 2008 - December 2012
Dunkin' Brands 2007 - 2009
Togo's Eateries 2004 - 2007
Dunkin Donuts 2003 - 2004
Dunkin' Brands 2002 - 2003
Dunkin' Donuts 2000 - 2002
SunOpta 1992 - 1998
Skills
R&D, Food Science, Food Industry, Ingredients, Food Safety, Food Processing, Food, Food Technology, Food Service, Food Manufacturing, Product Development, Consumer Products, Cross-functional Team..., Dairy, Flavors, Product Innovation
Education
The Culinary Institute of America 1998 — 2000
A.O.S., Culinary
University of Massachusetts, Amherst 1988 — 1992
B.S., Food Science
Bose Corporation June 2000 - February 2015
Fidelity Investments 2015 - 2015
Blitz Media March 1998 - June 2000
Dunkin' Brands 1990 - 1997
Skills
Digital Media, Advertising, Marketing, Broadcast, Media Planning, New Media, Creative Strategy, Media Buying, Marketing Strategy, Consumer Electronics, Lead Generation, Direct Response, Social Media, Media Strategy, Product Marketing, Negotiation
Education
University of Massachusetts, Amherst 1984 — 1988
Bachelor’s Degree, Communications
Dunkin' Brands October 2014 - Present
Smoothie King (SKFI) January 2014 - September 2014
CMG, Inc. January 2006 - January 2014
McDonald's Corporation 2000 - 2005
Skills
Construction Management, Construction, Project Planning, Budgets, Customer Service, Microsoft Excel, Retail, Microsoft Office, Program Management, Team Building, Project Management, Strategic Planning, Residential Homes, Contract Management, Contract Negotiation, Contractors, Process Scheduler, Procurement, Purchasing, Value Engineering, Management, Proposal Writing
Education
University of New Orleans 1994 — 1998
BS, Mechanical Engineering
Dunkin' Brands July 2012 - Present
Dunkin' Brands April 2010 - July 2012
Dunkin' Brands October 2007 - April 2010
Centro Properties Group April 2005 - October 2007
American Tower Corporation August 2000 - April 2005
Skills
Management, Talent Management, Performance Management, Human Resources, Training, Organizational..., Recruiting, Succession Planning, Talent Acquisition, Leadership Development, Employee Engagement, Employee Relations, Onboarding, Deferred Compensation, Workforce Planning, Team Building, Leadership
Education
University of Massachusetts, Amherst 1996 — 2000
Bachelor of Science, Apparel Marketing
Cardinal Spellman High School 1992 — 1996
Dunkin' Brands December 2006 - Present
WGBH-TV Boston 2000 - 2006
Skills
Forecasting, Customer Service, P&L, Microsoft Excel, Team Building, Budgets, Microsoft Office
Education
University of Massachusetts Boston 1997 — 1999
UNH InterOperability Lab June 2006 - Present
Dunkin' Brands March 2004 - May 2006
Education
University of New Hampshire 2006 — 2010
Dunkin Brands Manager of Field MarketingBaskin Robbins2006 - Present
Hardee's 1982 - 2003
Education
University of Michigan 1984 — 1989
Independent Real Estate Professional October 2014 - Present
Smoothie King August 2013 - September 2014
Dunkin' Brands 2010 - 2013
Strategic Restaurants 2008 - 2010
Starbucks Coffee Company 2006 - 2008
Self Employed 2003 - 2005
Jack in the Box 1998 - 2003
McDonald's Corporation 1990 - 1998
Skills
Location Intelligence, Leases, Real Estate, Commercial Real Estate, Real Estate Development, Management, Corporate Real Estate, Contract Negotiation, Negotiation, Real Estate Transactions, Strategic Planning, Lease Negotiations, Commercial Leasing, Sellers, Budgets, Portfolio Management, Shopping Centers, Customer Service, CRM, Leadership, Sales, Small Business, Due Diligence, Franchising, Retail, Income Statement, Lease Administration, Market Research, Investment Properties, Property Management, Facilities Management, Tenant, Team Building, Real Estate Economics, Land Acquisition
Education
University of Louisiana at Lafayette
Dunkin' Brands January 2010 - Present
Jack in the Box November 2008 - January 2010
Fresh Concepts Inc. January 2006 - November 2008
CKE Restaurants, Inc. January 2004 - November 2006
Skills
Food Safety, Retail, Food, HACCP, Training, Team Building, Operations Management, Food Service, Coaching, Process Improvement, Performance Management, Product Development, Strategic Planning, Customer Service, Project Management, Restaurant Management, Microsoft Office, Restaurants, Food Industry, Microsoft Excel, Training Delivery, Microsoft Word, PowerPoint, Catering, Food, Franchising, Leadership, Management, P, Quality Assurance
Education
University of Massachusetts Boston 1999 — 2003
BS, Psychology
Dunkin Donuts, Jersey Mikes April 2011 - Present
Dunkin Brands October 2005 - April 2011
Wendy's International 1994 - 2005
Skills
Restaurant Management, Multi-unit, Food Service, Restaurants, Food & Beverage, Income Statement, Food, Profit, Loss Prevention, Operations Management, Hospitality, Inventory Management, Retail, Customer Satisfaction, Sales Management, Franchise Consulting, Team Leadership, P&L Management
Education
University of Minnesota Duluth 1988 — 1993
BBA, Marketing and History
MBTA August 2014 - Present
Cheeseboy: Grilled Cheese To Go August 2011 - July 2014
geoVue August 2007 - July 2010
Starbucks Coffee Company February 2006 - August 2007
Dunkin' Brands September 1996 - February 2006
Skills
Location Intelligence, Project Management, Strategic Planning, Market Research
Education
University of Massachusetts Boston 1983 — 1987
BA, Pol Sci
Duke Food Productions June 2015 - Present
Autocrat Coffee & Extracts March 2010 - November 2013
Dunkin Brands 1996 - 2007
Dunkin' Donuts 1995 - 2006
Skills
Food, Product Development, Manufacturing, Quality Assurance, R&D, Process Improvement, Public Speaking, Process Development, Team Leadership, Documentation, Food Science, Sensory Evaluation, Food Industry, Food Safety, Food Technology, HACCP, Software Documentation, Cross-functional Team...
Education
University of Rhode Island 1991 — 1995
BS, food Science
Bishop Keough 1974 — 1977
HS, College Prep
Wingstop Restaurants, Inc. April 2011 - Present
The Griffiths Group January 2009 - April 2011
Dunkin' Brands December 2006 - January 2009
Wingstop Restaurants, Inc. 2005 - 2007
Education
University of North Texas
Sears Holdings Corporation December 2014 - Present
Thirty-One Gifts May 2013 - February 2014
Dunkin' Brands 2006 - April 2012
Walt Disney World 2003 - 2006
Walt Disney World 1999 - 2003
Walt Disney World 1996 - 1999
Skills
Franchise Consulting, Restaurants, Restaurant Management, Franchise Relations, Sommelier, Franchising, Leadership, Employee Training, Management, Customer Satisfaction, Retail, Strategy, Forecasting, Budgets, Operations Management, Sales, Marketing
Education
University of Phoenix 2000 — 2004
BSBM, Business Management
Dunkin; Brands Inc May 2008 - Present
Village Inn Restaurants January 2008 - May 2008
MasterPieces Puzzle Company July 2006 - December 2007
Dunkin' Brands September 2001 - December 2005
Skills
Marketing, Market Planning, Management, Marketing Strategy, Strategy, Social Media Marketing, Sales, Marketing Communications, Integrated Marketing, Strategic Planning
Education
MBA Univeristy of South Florida 2002 — 2004
MBA, Marketing, Management and Ethics and Sustainability
University of South Florida 1982 — 1999
BS, Marketing
Quilting in the Valley December 2014 - Present
QSR Solutions June 2010 - Present
Jersey Mike's Subs, JMML Enterprises, LLC January 2011 - November 2014
Dunkin Brands November 2009 - June 2010
Dunkin Brands July 2006 - November 2009
Wendy's Intl 2000 - 2006
Pizza Hut 1986 - 1999
Skills
Restaurants, Food, Menu Development, Marketing, Franchise Consulting, Succession Planning, Operations Management, People Development, Cross-functional Team..., Food Service, New Business Development, Talent Management, Employee Training, Income Statement, Process Scheduler, Hospitality Industry, New Restaurant Openings, Hiring, Marketing Strategy, Time Management, Entrepreneurship, Leadership Development, Multi-unit, Local Marketing, Social Media Marketing, HACCP, P&L Management, Catering, Market Planning, Purchasing, Performance Management, Forecasting, Restaurant Management, Customer Satisfaction, POS, Customer Retention, Culinary Skills, Food & Beverage, Food Safety, Profit, Franchising, Teamwork, Food Industry, Hospitality, Employee Relations, Organizational..., Event Planning, Event Management, Hospitality Management, Retail
Education
University of Iowa
Island Oasis June 2000 - Present
Dunkin Brands 1995 - June 2000
Saletts Processed Foods February 1991 - 1995
Skills
Food, Food Industry, HACCP, Food Service, Key Account Development, Product Development, Food Safety, Food & Beverage, Ingredients
Education
University of Massachusetts, Amherst 1987 — 1991
Food Science, Food Science, Chemistry
UNEARTH June 2012 - Present
The World We Knew June 2009 - March 2010
Toad's Place September 2007 - October 2009
Epitaph Records June 2008 - August 2008
Dunkin' Brands August 2002 - March 2007
Skills
Customer Service, Sales, Social Media, Tourism, Facebook, Social Networking, Advertising, Event Management, Marketing, Entertainment
Education
University of New Haven 2005 — 2009
BA, Music Industry
Franklin High School 2001 — 2005
Diploma
Commodore Builders, Inc. March 2015 - Present
Commodore Builders December 2012 - Present
A.J. Martini, Inc. July 2011 - December 2012
A.J. Martini, Inc. September 2002 - June 2011
Shearson Publishing 1989 - 1996
Hill Holliday 1981 - 1988
Dunkin' Brands October 1978 - December 1981
Skills
Proposal Writing, Construction Management, Marketing Communications, Construction, Contract Management, Contract Negotiation, LEED AP, Budgets, Project Management, Process Scheduler, LEED
Education
University of Minnesota-Twin Cities 1970 — 1974
BA, Journalism & Marketing
Hopkins High School 1967 — 1970
Dunkin' Brands March 2011 - Present
FAMOUS DAVE'S of AMERICA February 2007 - January 2010
CARIBOU COFFEE COMPANY August 2005 - February 2007
SHELL OIL PRODUCTS US January 1998 - January 2005
Dominick's Finer Foods January 1997 - January 1998
FEDERAL MOGUL CORPORATION January 1996 - January 1997
TACO BELL CORPORATION January 1991 - January 1995
Peterson Consulting 1989 - 1991
Skills
Property Management, Budgets, Project Management, Marketing, Workshop Facilitation, Engineering
Education
University of Michigan - Stephen M. Ross School of Business 1987 — 1989
MBA, Real Estate and Marketing
University of Michigan 1982 — 1987
BS Civil Engineering, Construction Management
Kronos March 2014 - Present
Kronos June 2013 - March 2014
National Confederation of Broomstick Athletes June 2012 - December 2013
Roche Bros. Supermarkets June 2008 - June 2013
University of Massachusetts Amherst September 2010 - May 2013
UMass Dining October 2009 - May 2010
PointRight Inc. March 2010 - March 2010
Papa Gino's June 2009 - August 2009
Dunkin' Brands March 2007 - February 2008
Skills
Leadership, Customer Service, Web Design, CSS, Databases, Programming, Event Planning, Clerical Skills, Money Management, Problem Solving, Public Speaking, Event Management, HTML 5, CSS3, JavaScript, AngularJS, JQuery, Access, jQuery
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor's, Computer Science, 2.94
Millis High School 2006 — 2009
High School Diploma
Colegio Apoio 2001 — 2006
Laffayete High School
Williamson Corp May 2012 - Present
The Paper Store September 2007 - July 2012
OurStage, Inc January 2012 - May 2012
OurStage, Inc. May 2010 - December 2011
UMass Lowell September 2007 - December 2011
Victoria's Secret May 2007 - August 2007
Dunkin' Brands June 2006 - December 2006
Skills
Payroll, ADP Payroll, Accounts Receivable, Microsoft Excel, Account Reconciliation, Accounts Payable, Accounting, Invoicing, Customer Satisfaction
Education
University of Massachusetts at Lowell 2007 — 2011
Bachelor's, Corporate Finance
University of Massachusetts
Bachelor, Science Business Administration; Corporate Finance
McAlister's Corp. March 2011 - Present
Valles Development October 2010 - March 2011
Global Franchise Group March 2010 - October 2010
Valles Development May 2009 - March 2010
Quiznos March 2008 - May 2009
Dunkin Brands March 2006 - March 2008
Skills
Franchising, Franchise Consulting, Restaurants, Franchise Sales, Multi-unit, Restaurant Management, Food Service, Profit, Location Intelligence, Income Statement, Retail, New Business Development, Team Building, Strategic Planning, Market Planning
Education
University of Miami 1973 — 1980
B of Architecture, Architecture & Construction
MEDITECH October 2009 - Present
Dunkin' Brands March 2009 - October 2009
Skills
Troubleshooting
Education
University of Massachusetts Lowell 2001 — 2005
Business, Marketing
Dunkin' Brands March 1980 - Present
Skills
Franchise Consulting, Budgets, Team Building, Income Statement, Restaurants, Process Scheduler, Contract Negotiation, Strategic Planning, Contract Management, Franchising, Construction Management, Project Planning, Construction, Management, Business Planning, Multi-unit, Franchise Sales, Profit, Negotiation, New Business Development, Food, P&L, P&L Management, Operations Management, Start-ups, Customer Service, Business Strategy, Retail, Team Leadership, Franchise Agreements
Education
University of Rhode Island 1970 — 1974
BSCE, Civil Engr
Consultant Associates January 2010 - May 2012
Checkers Drive-In Restaurants, Inc May 2004 - January 2010
Coldwell Banker Commercial Real Estate May 2005 - April 2006
Dunkin' Brands May 1999 - May 2005
Auntie Ann's, Inc June 1998 - April 1999
Dunkin' Brands June 1985 - May 1998
Skills
Coaching, Franchising, Site Selection, New Business Development, Franchise Consulting, Franchise Relations, Contract Negotiations, Income Statement, Contract Negotiation, Start-ups, Recruiting, Location Intelligence, Business Development, Business Planning, Management, Sales, CRM, Advertising, Negotiation, Strategy, Retail, Sales Management, Market Research, Team Building, Franchise Sales, Operations Management, Marketing Strategy, Marketing, Budgets, Lead Generation, P&L Management, Customer Service, Inventory Management, Competitive Analysis, Online Marketing, Real Estate, Multi-unit, Profit, Restaurants, Market Planning, Social Media Marketing, Selling, Entrepreneurship, Sales Process, Strategic Planning, Small Business, B2B, Leadership, Training, Human Resources
Education
Education 1980 — 1981
University of Maryland - Robert H. Smith School of Business 1972 — 1974
Associates degree in Business, Business
U.S. Army 1969 — 1971
Dunkin' Brands May 2012 - Present
Wipro Technologies September 2005 - May 2012
Skills
ETL, Data Warehousing, Informatica, Oracle SQL, Data Warehouse..., Data Integration, Dimensional Modeling, Data Marts, PL/SQL, Unix Shell Scripting, Autosys, DB2, Performance Tuning, Enterprise Architecture
Education
University of Mumbai 2001 — 2005
Bachelor's degree, Electrical and Electronics Engineering
Sun Life Financial August 2014 - Present
Robert Half August 2013 - August 2014
Liberty Mutual Insurance January 2013 - July 2013
Dunkin' Brands May 2005 - January 2013
Cathy Frierson February 2012 - April 2012
Michelle Broadhurst November 2006 - August 2007
Sears Holdings Corporation August 2005 - May 2006
Skills
Excellent time..., Quick and eager..., Critical Thinking, Excellent research..., Experience in a..., Ability to multi-task..., Microsoft Office..., Excellent oral and..., Outstanding..., Consistently..., Proficient in speaking,..., Hard-working team...
Education
University of New Hampshire 2007 — 2011
Bachelor of Arts (B.A.), History, Spanish
Dunkin' Brands May 2007 - Present
Dunkin' Brands December 2004 - May 2007
Dunkin' Brands September 1998 - December 2004
Skills
Franchise Consulting, Franchising, Income Statement, Retail, Market Planning, Profit, Marketing Strategy, Strategic Planning, New Business Development, Customer Insight, Food, Business Planning
Education
University of Maryland College Park 1988 — 1992
Bachelor of Science, Marketing
CEVA Logistics June 2010 - Present
Stop & Shop October 2008 - April 2010
Theresa's Italian Eatery January 2008 - September 2008
Dunkin' Brands June 2007 - December 2007
Education
University of Massachusetts Dartmouth 2009 — 2013
TJ Maxx April 2012 - August 2013
Dunkin' Brands August 2010 - September 2011
Skills
Customer Service, Carpentry, Renovation, Food & Beverage, Leadership
Education
Minuteman Vocation Technical School 2011 — 2013
Building Construction Technology
University of Massachusetts, Amherst 2008 — 2009
N/A, The Built Environment
Cambridge Rindge and Latin High School 2004 — 2008
HS diploma
The Lank Center for Genitourinary Oncology at Dana-Farber Cancer Institute August 2015 - Present
Freelance Elderly Care October 2013 - July 2015
WipeURPaws Inc February 2015 - May 2015
Tremont 647 October 2011 - September 2012
PAREXEL November 2009 - June 2011
PAREXEL March 2008 - November 2009
Dunkin' Brands November 2005 - March 2008
University of Miami 2004 - 2005
Skills
Clinical Trials, FDA, Training, Research, Management, Customer Service, CTMS, EDC, Cross-functional Team..., Pharmaceutical Industry, SOP, Editing, Lifesciences, ICH-GCP, Clinical Data Management, Oncology, Medical Imaging, Analysis, GCP, Biotechnology, Data Analysis, Life Sciences, Software Documentation, MRI, CRO, IRB, Process Flow..., Clinical Documentation, Time-efficient, Computed Tomography, Echocardiography, Sonography, Quality Auditing, Quality Control, HIPAA, ICH Guidelines
Education
University of Miami 2001 — 2005
Bachelor of Arts, Psychology (Minor in Marine Science)
Dunkin' Brands November 2011 - Present
Dunkin Brands April 2005 - November 2011
River Lane Pub & Eatery June 2002 - July 2005
Tri-City Brokerage, Inc March 1987 - August 1997
Skills
Customer Relations, Customer Experience, Customer Retention, Inventory Management, Interviewing, Training & Development, Scheduling, Account Management, Sales Meetings, Increasing Profitability, Time Management
Education
University of Phoenix 2003 — 2004
Edwin G. Foreman High School 1980 — 1984
High School Diploma
Dunkin' Brands October 2012 - Present
Dunkin' Brands, Inc October 2009 - October 2012
Dunkin' Brands October 2007 - October 2012
Dunkin' Brands, Inc October 2007 - October 2009
Bath and Body June 2005 - August 2009
Skills
Leadership, Customer Service, Time Management, Sales Management, Food, Food Safety, Inventory Management, PowerPoint, Restaurants, CRM, Operations Management, Team Leadership, Training, Retail, Catering
Education
University of Maine 2003 — 2007
Bachelor's degree, International Affairs- Anthropology
University of Maine 2003 — 2007
BA, International Affairs/ Anthropology
Dunkin' Brands 2009 - Present
Dunkin' Brands 2007 - 2009
Skills
Food Industry, Food Service, Food, Food Safety, Restaurants, Ingredients, Food Science, Food Technology, Food Processing, HACCP, Food & Beverage, Bakery, Consumer Products, Dairy, FMCG, Flavors, Food Manufacturing, P&L, P&L Management, Product Development, Product Innovation, Sanitation, Sensory Evaluation, Cooking, Quality System, Catering
Education
University of Massachusetts, Amherst
Bachelor of Science (BS), Hospitality Administration/Management
GTECH S.p.A. October 2013 - Present
Dunkin' Brands 2009 - 2013
Starbucks October 1999 - February 2009
Skills
Recruiting, Human Resources, Finance, Retail, Customer Service, Account Reconciliation, Food Service, Cash Flow, Restaurant Management, Income Statement, Franchising, Multi-unit, Menu Development, Food, Profit, P, Inventory Management, Franchise Consulting, Catering, Operations Management, Hospitality, Forecasting, Food Industry, Team Building, HACCP, Fine Dining, Leadership, Inventory Control, Cross-functional Team..., Hiring, Strategic Planning, Training, Sales, Merchandising, Loss Prevention, Purchasing, New Restaurant Openings, Market Planning, POS, Employee Training, P&L
Education
University of North Texas
Bachelor of Science (BS), Hotel and Restaurant Management
Massachusetts General Hospital April 2014 - Present
TJX October 2008 - Present
USAlliance Federal Credit Union November 2010 - July 2014
Dunkin' Brands March 2006 - June 2008
Education
UMass Boston 2009 — 2013
Bachelor of Science (B.S.), Biology, General
Mystic Valley Charter School 2005 — 2009
Dunkin' Brands May 2013 - January 2015
Aotco Metal Finishing Co.,Inc. May 2014 - August 2014
Skills
Team Leadership, Communication, Computer Proficiency, German to English, Data Analysis, Microsoft Word, Microsoft Excel, Matlab, Chemical Engineering, Problem Solving, Problem Analysis, Customer Service, Customer Satisfaction, Travel Planning, Microsoft Office, Leadership, Teamwork, Time Management
Education
University of Rhode Island 2014 — 2019
Chemical Engineering/German Language and Literature
Billerica Memorial High School 2010 — 2014
High School Diploma, General Studies