Elavon Company
Elavon Inc., formerly NOVA, is a processor of credit card transactions and a subsidiary of U.S. Bancorp. Elavon offers merchant processing in more than 30 countries and supports the payment needs of more than 1,000,000 merchant locations across the globe. Headquarters: Atlanta, GA Parent organization: U.S. Bancorp CEO: Simon Haslam (2013–) Founder: Edward Grzedzinski Founded: 2011 Subsidiaries: Electronic Transaction Systems Corporation,
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Elavon Employees
Staples December 2013 - Present
HTC January 2012 - August 2012
AT&T Mobility March 2011 - December 2011
RealNetworks August 2008 - February 2011
Teleca March 2006 - July 2008
Adobe Systems March 2006 - August 2007
Software Engineering of America September 2001 - March 2006
DoubleClick 2000 - 2001
Ascom Transport Systems 1999 - 2000
Elavon 1998 - 1999
Skills
Mobile Applications, E-commerce, Project Planning, CMS, Data Migration, Requirements Analysis, Scrum, PMP, Software Project..., Agile Methodologies, Telecommunications, Mobile Devices, Product Management, Program Management, Programming, Software Development, Testing, Quality Assurance, Vendor Management, SDLC, Cloud Computing
Education
National Institute of Technology Warangal
Bachelor’s Degree, Computer Science
St. Ann's High School
High school, Mathematics
Elavon August 2006 - Present
Nordstrom August 2004 - July 2006
U.S. Bank October 1998 - August 2002
Skills
Pre/Post Production, Television, Broadcast Journalism, Broadcast Television, Customer Service, Long-term Customer..., Visual Merchandising, Merchant Card Processing, Merchant Services, Microsoft Office, Sales, Event Planning, Leadership, Marketing, New Business Development, Public Speaking, Sales Management, Social Media, CRM
Education
Bowie State University 2002 — 2005
Bachelor of Arts (B.A.), Communication and Media Studies
Portland State University 2000 — 2002
Infinite Energy February 2012 - Present
ELAVON April 2008 - November 2011
SPHERION/AT&T November 2006 - April 2008
Allconnect June 2005 - October 2006
Mci December 2003 - June 2005
MCI WORLDCOM February 2000 - September 2003
Education
Limestone College
Bachelor of Science, Marketing
LIMESTONE COLLEGE
Associate of Science, Business Administration
Claflin University 1993 — 1997
Business, Management, Marketing, and Related Support Services
C.H. Robinson May 2014 - Present
CH Robinson November 2013 - Present
C.H. Robinson October 2012 - May 2014
Omega Processing 2011 - 2012
Elavon 2010 - 2011
Integra Bank 2007 - 2010
Skills
Customer Service, B2B, Banking, Account Management, Cross Selling, Retail Banking, Building Strong..., Processing Solutions, Merchant Services, Credit, Loans, Small Business Lending, Teaching, Case Managment, Project Management, Operations Management, Salesforce.com, Strategic Planning, Corporate Training, Solution Implementation, Business Development, Recruiting, Portfolio Management, Supply Chain Management, Consumer Lending, Commercial Banking, Business to Business..., Credit Analysis, Retail Store Opening, 3PL, Transportation, Conducting Interviews
Education
University of Evansville 1998 — 2002
Bachelors of Science, Elementary Education and Teaching
C.L. Barr & Associates, Inc. January 2014 - Present
Elavon February 2010 - Present
Community Bank and Trust 2006 - 2009
Bank of America 1999 - 2003
Wachovia Bank 1994 - 1999
Skills
Portfolio Management, Finance, Credit Cards, CRM, Management, Loans, Customer Service, Sales Management, Commercial Lending, Relationship Management, Commercial Banking, Banking, Credit, Financial Services, Selling, Payments, Credit Analysis, Merchant Services, Strategic Planning, Account Management, Risk Management, Electronic Payments, Consumer Lending, Sales
Education
Shorter University 2008 — 2010
MBA
Shorter University 2005 — 2006
BS, Management
University of North Georgia 1986 — 1990
Elavon March 2001 - Present
First Horizon Merchant Services 2000 - 2006
TRW 1997 - 2000
NCH Corporation 1987 - 1997
Skills
Disaster Recovery, Vendor Management, PCI DSS, Security, ITIL, Credit Cards, Integration, Process Improvement, Active Directory, Virtualization, IT Management, Information Security, Data Center, Visio, Information Security..., Payment Gateways, Windows Server, Infrastructure, CISSP, Solution Architecture, Enterprise Architecture, Electronic Payments, VPN, IT Service Management, Technical Support, Payment Industry, IT Strategy, VMware, Information Technology, SDLC, PMP, Cloud Computing, Network Security, Business Continuity, Servers, System Deployment, PMO, IT Operations, Firewalls, SharePoint, Payment Card Processing, Payment Systems
Education
Regis University 2006 — 2008
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Montana State University-Bozeman
Electrical Engineering
Elavon May 2001 - Present
Elavon, Inc. May 2001 - February 2009
Cendant April 1989 - April 2001
HFS/Cendant April 1989 - April 2001
HFS/Cendant April 1989 - April 2001
Skills
Captivate 5.5, Adobe eLearning suite2.5, E-Learning, Blended Learning, Needs Analysis, Captivate, Learning Management, Instructional Design, Training, Learning Management..., Workshop Facilitation, Instructor-led Training, Training Delivery, ADDIE, Hands-on Training, Leadership Development, Employee Training, Technical Writing, Distance Learning, Staff Development, Management Development, Performance Consulting, Adult Education, Organizational..., Merchant Services, Performance Management, Talent Management, Culture Change, Electronic Payments, Payment Card Processing, Team Building, Leadership, Coaching, Change Management, Acquiring, Knowledge Management, Organizational Learning, Technical Training, Sales, Succession Planning, Credit Cards, Call Center, Software Documentation, Corporate Training, Curriculum Design, Call Centers, Organizational..., Presentation Coaching, Performance Improvement, Lectora
Education
Middle Tennessee State University 1986 — 1989
Achieve Global / Zenger Miller
Certification, Leadership Development
Veracity Payment Solutions February 2007 - July 2014
Elavon, Inc. January 2004 - February 2007
Elavon Europe December 1999 - January 2004
Elavon September 1995 - November 1999
Elavon December 1991 - August 1995
Global Payments January 1988 - November 1991
Skills
Merchant Services, Mobile Payments, Payment Card Processing, Electronic Payments, Strategic Partnerships
Education
St. Francis University 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General
Georgia Institute of Technology GVU January 2014 - Present
Ultimate Software May 2015 - August 2015
Agendue April 2013 - May 2015
Elavon May 2014 - August 2014
Wells Fargo Advisors May 2013 - August 2013
TriZetto Provider Solutions May 2012 - August 2012
Waterway Gas & Wash May 2010 - May 2012
Skills
Java, Android Development, iOS development, HTML, CSS, SQL, C++, C, Web Development, Software Development, Ruby on Rails, Android, Mobile Applications, Node.js, AngularJS, ASP.NET, C#
Education
Georgia Institute of Technology 2012 — 2016
Computer Science
Georgia Institute of Technology 2012 — 2016
Computer Science
Ferrellgas August 2014 - Present
Elavon August 2011 - Present
Skills
Relationship Management, Account Management, Sales, Cold Calling, Salesforce.com, Direct Sales, Sales Management, Sales Process, B2B, New Business Development, CRM, Business Development, Propane
Education
University of Northern Iowa 2001 — 2005
BS, Criminology
Elavon July 2008 - Present
Raymond James Financial May 2004 - June 2008
Southwest Securities October 2000 - April 2004
Newbridge Information Services December 1997 - October 2000
H.D. Vest Financial Services December 1994 - December 1997
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Visio, Business Requirements, User Acceptance Testing, Process Improvement, Relationship Management, Banking, SDLC, Electronic Payments, Functional Requirements, Business Process Design, Analysis, Business Process, Vendor Management
Education
University of Florida 1988 — 1992
B.Sc., Economics
Elavon 2014 - Present
Elavon March 2007 - August 2013
U.S. Bank March 1999 - June 2007
Metropolitan Symphony Orchestra 1986 - 2006
Augsburg Fortress Publishers 1986 - 1999
Skills
Payments, ACH, Electronic Payments, Treasury Management, E-commerce, Credit Cards, Product Management, Payment Card Processing, Debit Cards, Strategy, Merchant Services, Mobile Payments, Vendor Management, Business Development, Banking, Management, Product Development, Product Marketing, Business Strategy, Remote Deposit Capture, Contract Negotiation, Public Speaking, Merchant Acquiring, Check 21, Alternative Payments, Strategic Planning, B2B, Public Sector, Healthcare, Accounts Receivable, Board of Directors, Non-profit Volunteer, Cards, Financial Services, Payment Systems, Strategic Leadership, Risk Management, Cash Management, Financial Risk, E-payments, Leadership, Relationship Management, Go-to-market Strategy, Publishing
Education
University of Minnesota-Twin Cities 1996 — 1998
Master of Science (MS), Management of Technology
Pacific Coast Banking School 1993 — 1995
Master's Level Certificate, Banking
University of Wisconsin-Madison 1988 — 1989
M.A., English
University of St. Thomas 1987 — 1988
classes toward M.A.T., Education
St. Olaf College 1981 — 1985
B.A., English
Duluth East High School 1978 — 1981
TSYS Merchant Solutions January 2013 - Present
Elavon June 2008 - October 2012
First Horizon Merchant Services June 2005 - June 2008
Your Community Card 1994 - 2003
Skills
Merchant Services, Payment Card Processing, Credit Cards, Payments, Electronic Payments, Payment Systems, Mobile Payments, Payment Gateways, Acquiring, Debit Cards, Gift Cards, CRM, Payment Industry, Account Management, Sales, Management, Strategy, E-payments, Vendor Management, Transaction Processing, PCI DSS, Business Analysis, Cards, Relationship Management, Executive Management, Customer Retention, Strategic Partnerships, Financial Services, Business Development, Security, Mobile Commerce, Product Management, New Business Development, Program Management, Solution Selling, Sales Management, Negotiation, Selling, Loyalty Programs, Forecasting, International Sales, Mergers & Acquisitions, Encryption, Tokens, ApplePay, SaaS, Leadership, Strategic Planning, Banking, E-commerce
Education
Colorado School of Mines
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Colorado State University
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6
Elavon April 2009 - July 2012
AT&T September 2006 - March 2009
Old Republic IFAC December 2004 - April 2006
Merchants Credit Guide December 2002 - November 2004
United States Marine Corp January 1984 - January 1990
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Military, Creative Writing
Education
Argosy University Atlanta 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 95.7%
Robert Morris University - Illinois 1989 — 1990
Associate's degree, Public Administration
U.S. Bank August 2014 - Present
Elavon March 2012 - August 2014
Elavon May 2008 - April 2012
Packaged PR, Inc. October 2000 - May 2008
Ogden Ritenour 2008 - 2008
The Music Class 2006 - 2007
Arthritis Foundation 2000 - 2003
Cohn & Wolfe/Atlanta January 1999 - December 1999
Manning, Selvage & Lee 1997 - 1998
Skills
Global Positioning, Employee Engagement, Web Strategy, Marketing Strategy, Entrepreneurship, Innovative Thinking, Creative Problem Solving, Digital Branding, Social Media, Change Communication, Staff Mentoring, Public Relations, Brand Innovation, Social Networking, Marketing Communications, Brand Development, Corporate Communications, Strategy, Copywriting, Cross-functional Team..., Media Relations, B2B, Internal Communications, Creative Direction, Crisis Communications, Strategic Communications, Marketing, B2B Marketing, Trade Shows, User Experience, Integrated Marketing, Digital Marketing, Digital Strategy, Brand Management, Project Planning, Strategic Thinking, Digital Media, Thought Leadership, Event Management, Direct Marketing, Mobile Payments, Online Marketing, Strategic Partnerships, Email Marketing, Lead Generation, Management, Leadership, Advertising, Business Development
Education
The University of Georgia 1994 — 1997
AB, Communication
R.J.Reynolds High School 1992 — 1994
High School Diploma
University of North Carolina School of the Arts 1991 — 1994
Music
Elavon September 2012 - Present
Firespring December 2006 - September 2012
AT&T January 2005 - October 2006
Skills
CSS, MVC, Apache, ASP, PHP, HTML, Web Applications, AJAX, JavaScript, Web Development, jQuery, MySQL, Java, Eclipse, J2EE Application..., MongoDB, Agile Project Management, Liferay, Tomcat, Websphere, Hibernate, Spring, Weblogic, REST, Software Development
Education
Union College (NE) 2000 — 2004
Bachelor of Science, Computer Science
Elavon, Inc. March 2011 - Present
Elavon February 2004 - June 2011
UMB Bank 1988 - 2004
Skills
Merchant Services, Credit Cards, Payment Card Processing, Payments, Debit Cards, Relationship Management, Mobile Payments, Banking, Credit, Retail Banking, Payment Gateways, Commercial Banking, Loans, Consumer Lending, Credit Analysis, Mortgage Lending, Cards, Financial Services, Strategic Partnerships, Small Business Lending, Commercial Lending, Sales, Acquiring, Payment Systems, Cross Selling, E-payments, Gift Cards, Transaction Processing, Payment Industry, PCI DSS, Business Relationship..., Executive Management, Portfolio Management, Customer Retention, Call Centers, Cold Calling, Payment Services, POS, Selling, Merchant Acquiring, Sales Process, Management, Risk Management, Electronic Payments, Sales Management, Strategic Planning, Finance
Education
Truman State University
Truman State University
Elavon October 2014 - Present
Annie's Room August 2011 - July 2012
Skills
Visual Merchandising, Sales, Management, Fashion, Window Displays, Fashion Shows, Leadership, Apparel, Retail, Trend Analysis, Merchandising
Education
East Tennessee State University 2008 — 2012
Family Consumer Science, Fashion Merchandising, Senior
East Tennessee State University 2008 — 2012
Bachelor of Science, Family and Consumer Sciences/ Merchandising; Marketing
Newell Rubbermaid April 2014 - Present
Cobb County Satellite of CHADD May 2010 - August 2014
UPS June 2013 - April 2014
Verizon Telematics, Inc. June 2013 - June 2013
E*TRADE Financial October 2011 - June 2013
East Cobb County Council of PTA June 2012 - May 2013
E*TRADE Financial April 2010 - October 2011
Elavon April 2010 - December 2010
Kaplan Higher Education March 2008 - May 2010
Kaplan Higher Education August 2006 - March 2008
Skills
Project Management, Employee Training, Instructional Design, Staff Development, E-Learning, Adult Education, Coaching, Curriculum Development, Training, Captivate, Leadership Development, Curriculum Design, Public Speaking, Needs Analysis, Instructor-led Training, Team Building, Blended Learning, Higher Education, Leadership, Teaching, Articulate Studio, Community Outreach, Fundraising, Nonprofits, Learning Management..., Management, Career Counseling, Workshop Facilitation, Policy, Visio, ADDIE, Educational Leadership, Learning Management, Career Development, Distance Learning, Training Delivery, Admissions, Classroom
Education
Georgia State University 1993 — 1995
M.Ed, Early Childhood Education
University of Alabama 1988 — 1992
B.S., Early Childhood/Elementary Education
Kennesaw State University November 2011 - Present
Elavon December 2008 - October 2012
George Connell Attorney at Law February 2007 - October 2008
George H. Connell February 2007 - October 2008
Riverside Disposal, Inc January 2004 - November 2006
Riverside Disposal, Inc. January 2004 - October 2006
MBNA America Bank August 1998 - January 2004
MBNA Bank January 1998 - January 2004
Skills
Recruiting, Performance Management
Education
University of Connecticut 2008 — 2010
Master's, Human Resource Management
University of Southern Maine 1998 — 2004
Bachelor's, Communication
Elavon, Inc. July 2007 - Present
Elavon March 2001 - May 2007
Balsen Inc May 1987 - December 1995
Education
East Carolina University 1977 — 1981
BSBA, Business
NC State University 1980 — 1980
a Bank February 2014 - Present
A bank August 2013 - February 2014
Bank May 2010 - August 2013
Elavon October 2008 - May 2010
Nike April 2006 - March 2008
Skills
Branch Banking, Deposits, Banking, Management, Call Centers, Accounting, Customer Service, Invoicing, Financial Statements, Loans, Credit, Retail Banking, Commercial Banking, Credit Analysis, Consumer Lending, Microsoft Office
Education
Lipscomb University 2001 — 2005
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Securitas Security Services USA, Inc. May 2010 - Present
Centro Cristiano El Faro January 2009 - Present
Charles Crouch March 2006 - Present
Elavon February 2005 - April 2009
ClientLogic March 2001 - September 2004
JC Penney Company, Inc January 1999 - January 2001
OfficeMax, Inc. 1995 - October 2000
Skills
Technical Support, Security, Windows, Help Desk Support, Physical Security, CCTV, Access Control, Security Operations, Computer Hardware
Education
O-Tec Mid Florida Technical Institute 1998 — 1999
Electronics
University of Central Florida 1986 — 1991
BA, Psychology
Oak Ridge High School 1983 — 1986
Diploma
Westridge Junior High School 1981 — 1983
Roane State Community College
Slatebridge Restaurant Group, Inc. February 2010 - Present
Elavon November 2007 - April 2009
P.F. Chang's China Bistro January 2004 - May 2007
Arthur Andersen / KPMG / FTI Consulting December 1999 - January 2004
Skills
Income Statement, Sarbanes-Oxley Act, Budgets, Accounting, Financial Reporting
Education
Arizona State University 1995 — 1999
Wentworth Consulting LLC January 2015 - Present
Dish Network November 2011 - September 2014
Elavon, Inc. July 2010 - November 2011
Elavon January 2005 - July 2010
Albertson's November 2002 - December 2004
InServe-Ecustomer Solutions January 2001 - December 2001
Skills
Business Development, Financial Services, Technical Support, Process Management, Curriculum Development, Payment Card Processing, Process Improvement, Merchant Services, Business Analysis, Change Management, Team Building, Strategic Planning, Project Management, Training, Product Management, Business Process..., Management, Leadership, Cross-functional Team..., Business Strategy, CRM, Data Analysis, Strategy
Education
University of Denver - Daniels College of Business 2008 — 2009
MBA, Masters of Business Administration
University of Denver - Daniels College of Business 2007 — 2009
MBA
U.S. Bank January 2014 - Present
US Bank June 2008 - January 2014
Elavon June 2008 - January 2014
US Bank September 2005 - June 2008
US Bank December 2002 - September 2005
Enterprise Rent-A-Car July 2002 - December 2002
Education
Miami University 1998 — 2002
Bachelor's of Science in Business, Marketing, International Business
Spencerville High School 1995 — 1998
Delphos St. John's 1985 — 1995
Elavon September 2013 - Present
CityGrid Media February 2012 - September 2013
AT&T August 2009 - February 2012
Ultimate Technologies August 2003 - November 2008
Skills
Hadoop, SEM, Online Advertising, Mobile Marketing, Lead Generation, Leadership, New Business Development, Sales, Customer Service, Inside Sales, Ten Key, Salesforce.com, Analytics, PPC, CRM, B2B, SEO, Advertising, Google Adwords, Sales Operations, Account Management, Online Marketing, Sales Process, Advertising Sales, Management, Marketing Strategy, E-commerce, Cold Calling, Mobile Advertising, Strategic Partnerships, Email Marketing, Team Leadership, Digital Marketing, Customer Retention, Sales Management, Digital Media, Sales Presentations, Search Advertising, Customer Acquisition, Mobile Devices, Display Advertising, Social Media Marketing, Web Analytics
Education
Georgia State University 2000 — 2002
Bachelor of Arts (B.A.), Film & Video, Sociology
The University of Georgia 1996 — 1998
Bachelor of Arts (B.A.), Film/Cinema/Video Studies
Elavon 2014 - 2014
Turner Broadcasting System 2013 - 2014
AKQA August 2012 - September 2013
Ferguson Enterprises May 2006 - March 2012
Noland Company June 2005 - April 2006
Skills
JIRA, SharePoint, QTP, Quality Center, SQL, SAP MDM, Agile Methodologies, Manual Testing, Test Cases, Regression Testing, Test Planning, Test Automation, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, XML, SDLC, Testing
Education
Hampton University 2003 — 2008
Bachelor of Science (BS), Computer Information Sysytems
WorldPay January 2014 - Present
Elavon Global Acquiring Solutions, Inc April 2007 - January 2014
Elavon / US Bank 2007 - January 2014
Elavon April 2007 - November 2010
Glenayre 2000 - 2004
Skills
PCI DSS, Disaster Recovery, Security, CISSP, Network Security, Information Security, Virtualization, Information Security..., Data Center, Firewalls, High Availability, Business Continuity, Vendor Management, Payment Industry, Cloud Computing, SDLC, Penetration Testing, Information Technology, Unix, Solaris, Cisco Technologies, Active Directory, VPN, System Deployment, Operating Systems, IT Management, Windows Server, Solution Architecture, Enterprise Architecture, ITIL, VMware, TCP/IP, Linux, IT Strategy, IT Service Management, Computer Security, Servers, DNS, System Administration, Integration, Payment Card Processing, Vulnerability Assessment, Red Hat Linux, Payment Systems, Visio, Payment Gateways, Credit Cards, Electronic Payments, SharePoint, IIS
Education
Auburn University 1979 — 1983
BS, Electrical Engineering
Elavon April 2007 - Present
Walmart August 2005 - November 2006
Education
Alabama State University 1991 — 1996
Bachelor's degree, Marketing
PerfectServe, Inc. December 2014 - Present
Insite Managed Solutions March 2013 - November 2014
Elavon December 2003 - March 2013
ADT Security Services February 1996 - November 2003
US Navy January 1993 - January 1996
Skills
Workforce Management..., Organizational..., Performance Management, Genesys Workforce..., Customer Service..., Call Center Management, Global Workforce..., Multi-Site Operations, Multi-site, Multi-site Management, International Workforce..., Call Center, Management, Workforce Management, CRM, Call Centers, Operations Management, Customer Experience, Customer Satisfaction, Leadership, Business Process..., Change Management, Vendor Management, Customer Service, Customer Retention, Human Resources, Training, Process Improvement, Contact Centers, Quality Assurance, Analysis, Six Sigma, Account Management, Forecasting, Team Building, Coaching, Call Center Development, Outsourcing, BPO, Hiring, Time Management, Employee Training, Strategic Planning, Credit Cards, Inbound Marketing, Avaya, Contact Center..., Professional Services, IVR, ACD
Education
East Tennessee State University 2008 — 2012
Bachelor of Science, Organizational Leadership
Insite Managed Solutions 2010 — 2010
Yellow Belt, CCSigma for Contact Centers
Elavon Financial Institution Solutions February 2011 - Present
Elavon February 2011 - Present
Custom Glass Art, Inc July 1998 - October 2007
Custom Glass Art Inc January 1999 - January 2007
Custom Glass Art Inc January 1999 - January 2007
Mederi Home Health January 1994 - January 1999
Mederi Home Health January 1994 - January 1999
Education
Charlotte Vo-Tech
Charlotte Vo-Tech
Edison Community College
Elavon July 2009 - Present
Han Lee Taekwondo Academy November 2013 - Present
Unison Systems July 2008 - July 2009
Apex Systems, Inc. August 2005 - July 2008
Travelport 2005 - 2008
Arrow Electronics August 2000 - August 2005
CPCD 1998 - 2000
Cleo Wallace Centers 1997 - 1999
Skills
Program Management, Vendor Management, Cross-functional Team..., SDLC, Software Development, PMO, Budgeting, Process Development, Software Project..., Management, Project Delivery, Process Improvement, Budgets, Business Analysis, Business Process..., Integration, Process Simulation, Project Management, Project Portfolio..., Agile Methodologies, PMP, Quality Assurance
Education
Han Lee Taekwondo Academy 2006 — 2016
Certified 2nd Degree Blackbelt (WTF), Taekwondo leadership and instruction
Emory University - Goizueta Business School 2011 — 2011
Certificate, Managerial Leadership
Colorado Technical University 2000 — 2004
MBA, IT and Project Management
Western State Colorado University 1993 — 1997
B.A., Clinical Psychology
Elavon April 2008 - Present
Lehman Brothers March 2007 - January 2008
Nelnet March 2000 - March 2007
Great-West Healthcare October 1998 - March 2000
Sallie Mae April 1990 - June 1998
Skills
Business Analysis, SQL, .NET, SDLC, Requirements Analysis, Requirements Gathering, Visio, Business Requirements, User Acceptance Testing, Vendor Management, Software Project..., SharePoint, Process Improvement, Agile Methodologies, Microsoft SQL Server, Payments, Banking
Education
University of California, Santa Barbara 1985 — 1987
Bachelor of Arts (B.A.), International Relations and Affairs
Elavon Payment Services April 2013 - Present
Elavon Payment Services April 2010 - April 2013
Elavon Payment Services March 2006 - April 2010
Elavon March 1997 - March 2006
Elo Touch Systems November 1994 - March 1997
Hughes Aircraft Company March 1977 - March 1993
Skills
Call Center, Merchant Services, Credit Cards, Payment Processing, Credit Card Processing, Electronic Payments, Customer Service, Mentoring, Coaching, Customer Relations, Vendor Management, Team Building, Microsoft Office, Problem Solving, Project Management, Workforce Planning, Workforce Management, Technical Support, Technical Leadership, Payment Card Processing, Call Centers, Process Improvement, Leadership, Banking, Budgets, Customer Satisfaction, Performance Management, Management, Strategy, Team Leadership, Executive Management, Contract Negotiation, Payment Gateways, Customer Retention, Payment Systems, Customer Experience, Debit Cards, Account Management, Human Resources, Project Planning, Security, Business Analysis, Training, Risk Management, Strategic Partnerships, Outsourcing, Product Development, Business Process..., Salesforce.com, Relationship Management
Education
University of Tennessee-Knoxville 1997 — 2003
BS, Human Resources & Business
Chaffey College 1989 — 1992
A.A, Liberal Arts and Science
Elavon March 2005 - Present
US Bank March 2005 - Present
Banfield Pet Hospital 2002 - 2003
Banfield Pet Hospital 2002 - 2003
Banfield Pet Hospital 2002 - 2003
GlaxoSmithKline December 2000 - July 2002
Health Net September 1996 - June 2000
Skills
Office Management, Credit, Workshop Facilitation, Invoicing, Teamwork, Travel Arrangements, Outlook, Payroll, Organization, Data Entry, SharePoint, Firefox, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Access, Adobe Acrobat, Lotus Notes, Meeting Planning, Meeting Scheduling, Performance Reporting
Education
La Sierra University 1990 — 1994
BBA, Management Emphasis
Pacific Union College 1990 — 1992
Janus Capital Group February 2014 - Present
RemX Specialty Staffing May 2012 - February 2014
Apex Systems, Inc. June 2011 - April 2012
Elavon September 2010 - June 2011
Infinite Computer Solutions January 2009 - September 2010
SysTest Labs, Inc October 2008 - December 2008
Elavon, Inc. October 2006 - September 2008
Comsys IT Services March 2005 - July 2006
TIAA-CREF June 2004 - February 2005
MCI May 2000 - May 2004
Skills
IBM Cognos 10.1, Eagle PACE, SQL, Unix, Microsoft Excel, Quality Center, JIRA, Remedy 7, UC4, Testing, SDLC, Oracle, Databases, System Testing, Quality Assurance, Regression Testing, Business Intelligence, Test Planning, Business Requirements, Manual Testing
Education
Metropolitan State University of Denver
RJHS
Wolverine Bank September 2009 - Present
SPI Innovations May 2008 - Present
Elavon 2004 - 2008
NOVA Information Systems 2004 - 2008
Education
Middle Tennessee State University 1990 — 1994
BS, Mass Communications
Brunswick Boat Group April 2012 - Present
Elavon January 2011 - April 2012
RIVR Media Interactive January 2010 - March 2011
LBMC Technologies March 2008 - April 2010
Scripps Networks Interactive April 2004 - March 2008
Washington Safety Management Solutions June 2003 - April 2004
Insite Objects 1993 - 2003
Applied Training Resources (ATR) 1998 - 1999
e-Docs
Skills
Business Analysis, Project Management, CRM, Salesforce.com, Process Improvement, Change Management, Business Requirements, Training, Team Leadership, Team Building, Project Planning, Technical Writing, Requirements Analysis, Account Management, User Acceptance Testing, Business Process, Program Management, Visio, Content Management, Vendor Management, Instructor-led Training, Technical Documentation, Strategic Planning, Systems Analysis, Sales Presentations, Blended Learning, Technical Training, Educational Technology, Curriculum Design, Training Delivery, Needs Analysis, Team Management, Quality Assurance, Content Development, IT Project Manangement, Enterprise..., Software Training, E-learning, Sales Support, Online Training, E-learning Development, Course Development, Mentoring, Software Documentation, SharePoint, Requirements Gathering, MS Project, Cross-functional Team..., Analysis, Strategy
Education
University of Toledo 1977 — 1978
BA
The Ohio State University 1975 — 1977
BA
Elavon September 2014 - July 2015
VersionOne March 2012 - February 2014
Solsalena April 2010 - February 2012
Lancope January 2007 - January 2010
IBM Internet Security Systems February 2005 - January 2007
Computer Associates, Inc February 2001 - November 2004
CMSI - Energy Industry Practice July 1999 - February 2001
Keane November 1997 - July 1999
Dell Perot Systems 1995 - 1997
Skills
Product Marketing, Competitive Analysis, Business Strategy, Analysis, Product Management, Competitive Intelligence, Business Development, Market Research, Messaging, Leadership, Market Analysis, Enterprise Software, Integration, Marketing Strategy, Cross-functional Team..., Strategic Thinking, Solution Selling, Strategy, Sales Operations, Agile Methodologies, Product Launch, Problem Solving, Curiosity, Cloud Computing, Selling, Critical Thinking, Start-ups, Marketing, Social Media Marketing, Win-loss Analysis, Competitive..., Product Development, Management, Go-to-market Strategy, SaaS, Lead Generation, Salesforce.com, Network Security
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2002
MBA
Mercer University - Stetson School of Business and Economics 1992 — 1994
Bachelor's
Wake Forest University 1986 — 1991
Bachelor's
Visa May 2015 - Present
Visa February 2011 - May 2015
Elavon October 2007 - February 2011
Northrop Grumman Information Technology May 2007 - October 2007
Fiserv Investment Support Services July 2006 - May 2007
Verizon Business May 2004 - July 2006
Northrop Grumman Information Technology - TASC May 2000 - April 2005
Skills
Electronic Payment..., Business Analysis, Debit Cards, Transaction Processing, Payment Card Processing, Payment Gateways, Mobile Communications, Software Documentation, RoboHelp, Analysis, Training, Technical Documentation, Technical Writing, XML, Technical Communication, SharePoint, Online Help, Captivate, Management
Education
University of Colorado Boulder 1992 — 1996
Business Administration, Finance, Marketing, Entrepreneurship and Small Business Management
Elavon October 2011 - Present
Elavon, Inc. 2008 - 2011
Southern DataComm March 2007 - March 2008
Skills
SDLC, User Acceptance Testing, Agile Methodologies, Quality Center, Credit Cards, Regression Testing, Requirements Analysis, Software Quality..., System Testing, Test Planning, Testing
Education
Florida Agricultural and Mechanical University
Computer and Information Sciences and Support Services
BWX Technologies, Inc. April 2015 - Present
Elavon November 2012 - April 2015
EnergySolutions March 2009 - October 2012
WESKEM, LLC May 2008 - March 2009
Law Offices of J.D. Lee, PLLC September 2007 - April 2008
Skills
Microsoft Office, English, Windows, Research, Teaching, HTML, Budgets, Public Speaking, Editing, Negotiation, Event Planning, Eye for Details, speedwriting, Travel, Visio, Hands-on Training, Expenses, Project Coordination, Notary Public
Education
Robert Morris College 1989 — 1990
SITA May 2010 - Present
SITA May 2010 - Present
elavon April 2009 - May 2010
SunTrust Bank September 2008 - March 2009
Skills
Windows Server, Unix Administration, VMware, NetApp, Veritas, VCS, Server Hardware, Symantec Endpoint..., VMware ESX, Active Directory..., WSUS, Servers, Operating Systems, Unix, Data Center, Security, Veritas Cluster Server
Education
Acharya Nagarjuna University 1993 — 1995
Master's Degree, Electronics & Communications
Andhra University 1990 — 1993
Bachelor's Degree, Electronics and Communications
ZOLL Medical Corporation June 2015 - Present
Diversified Human Resources April 2015 - June 2015
ZOLL Medical Corporation 2015 - 2015
ZOLL Medical Corporation 2015 - 2015
Insperity August 2011 - August 2014
Nativity of Our Lord November 2010 - August 2011
TransFirst April 2006 - December 2010
Elavon September 2005 - April 2006
Hilton Hotel Corporation November 2004 - August 2005
Spherion Staffing Group January 2001 - January 2003
Skills
Training, Process Improvement, Leadership, Strategy, Management, Team Leadership, Budgets, Coaching, Human Resources, Relationship Management, Forecasting, Sales, Payroll, Employee Benefits, Customer Retention, Customer Service, Account Management, Banking, Business Development, Performance Management, Team Building, Strategic Planning, Integration, Business Process, Recruiting
Education
Fort Lewis College 1988 — 1993
Bachelor of Arts, Tourism/Resort Management and Marketing
Florida Atlantic University/SHRM
Certificate, Human Resources
Northglenn High School
Citi May 2014 - Present
Veredus April 2014 - May 2014
FICO December 2013 - April 2014
UDig April 2013 - November 2013
Principle Solutions Group August 2012 - April 2013
TSYS January 2010 - August 2012
Elavon August 2009 - November 2010
Certegy Card Services February 1999 - July 2009
Certegy Card Services February 1999 - July 2009
Certegy Card Services February 1999 - July 2009
Skills
System Testing, Software Project..., Business Analysis, Requirements Analysis, Testing, Requirements Gathering, SDLC, User Acceptance Testing, Visio, MS Project, Business Requirements, SharePoint, Test Director, Banking, Microsoft Project
Education
Delta State University
Bachelor, Business Administration
EarthLink July 2012 - July 2015
EarthLink March 2012 - July 2012
EarthLink June 2011 - March 2012
Archdiocese of Atlanta April 2011 - June 2011
Genuine Parts Company January 2011 - February 2011
Elavon November 2010 - December 2010
SecureWorks May 2009 - August 2009
SecureWorks May 2008 - August 2008
Skills
Training, Networking, Sales, Talent Management, Customer Service, Leadership, Project Management, Business Development, Account Management, Event Planning, Program Management, Onboarding, Applicant Tracking..., Interviews, Vendor Management, Management, Talent Acquisition, Recruiting, Human Resources, New Hire Orientations, Employee Relations
Education
Boston College 2009 — 2010
MEd
Boston College 2005 — 2009
BA
Evans Metal Stamping, Inc./Evans Tool and Die, Inc. August 2013 - Present
Vestar Technologies, LLC April 2012 - August 2013
Elavon, Inc. September 2011 - April 2012
Elavon August 2010 - October 2011
Elavon, Inc. January 2010 - August 2010
Elavon May 2008 - January 2010
Rock-Tenn Company July 2007 - May 2008
Sherwin-Williams December 2005 - July 2007
Sherwin-Williams June 2004 - December 2005
Goodyear Tire and Rubber January 2004 - June 2004
Skills
Financial Analysis, Financial Modeling, Product Costing, Forecasting, Variance Analysis, Income Statement, Financial Reporting, Process Improvement, JD Edwards, Analysis, Budgets, P&L, Accounting, Finance, Cost Accounting, Account Reconciliation
Education
The University of Akron 2002 — 2005
Master's degree, Accounting
Malone University 1995 — 1998
BA, Business Administration
Elyria Catholic 1990 — 1994
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Mountain of Talent May 2015 - Present
Bluefin Payment Systems June 2012 - May 2015
Mountain of Talent October 2011 - December 2013
On Your Mark Coaching, Inc. 2002 - 2012
That Dirty Dog July 2005 - June 2011
Elavon September 1998 - February 2003
Three Dollar Cafe February 1993 - September 1998
The Ritz-Carlton Hotel Company LLC September 1988 - September 1992
Skills
Strategic Planning, Leadership Development, Strategic Human..., Employee Handbooks, Performance Improvement, Performance Management, Employee Relations, Recruiting, Start-ups, Talent Acquisition, 360 Assessments, New Hire Orientations, Problem Solving, Creative Strategy, Customer Retention, Focus Groups, Culture Change, Creative Solutions, Business Development, Account Management, Mergers & Acquisitions, Program Management, Human Resources, Leadership, Sales, Management, Strategy
Education
The University of Georgia 1982 — 1987
BA, Economics and Psychology
Jasper June 2015 - Present
firstPRO November 2014 - June 2015
Northeast Georgia Health System June 2013 - October 2014
Fiserv June 2010 - June 2013
Elavon November 2008 - July 2010
ADP October 2006 - September 2008
ADP Dealer Services July 2003 - October 2006
ADP April 2001 - July 2003
Modus Media International March 2000 - March 2001
Skills
SharePoint, Software Documentation, Business Analysis, Vendor Management, Process Improvement, Salesforce.com, Active Directory, Visio, Troubleshooting, Team Leadership, Human Resources, Firewalls, Management, VMware, Software Installation, Disaster Recovery, Windows Server, Project Management, Technical Support, Outlook, Integration, Team Management, Customer Service, ITIL, Requirements Analysis, IT Management, System Administration, Data Center, Security, Networking, Servers, Citrix, Virtualization
Education
Austin Peay State University 1991 — 1993
Mech. Engineering
Austin Peay State University, Springfield High School
Elavon Insurance BrokerThe Mortgage Protection Group2014 - Present
Education
Cheyney University of Pennsylvania 2000 — 2003
Bachelor of Arts (B.A.)
Falcon Aviation Academy June 2015 - Present
Falcon Aviation Academy April 2014 - Present
Falcon Aviation Academy January 2014 - April 2014
Unique Cleaning Service, Inc. January 2012 - June 2012
Tuesday Morning December 2010 - January 2012
Elavon July 2009 - August 2010
Advanced Collection Services Inc January 2006 - January 2009
Paychex, Inc January 2002 - January 2006
Skills
Accounts Payable, PowerPoint, Payroll, Microsoft Excel, Administrative..., Invoicing, Accounts Receivable, Management, Time Management, Customer Satisfaction, Outlook, Office Management, Data Entry, Administrative..., Access, Microsoft Office, Customer Service
Education
Troy University 2013 — 2016
Bachelor's Degree, Criminal Justice/Cyber Security
US Army 1995 — 1999
76 Juliet - Patient Administrator
M.A.S.T Academy 1992 — 1995
High School, 3.5
McCamish Systems April 2009 - Present
McCamish Systems LLC an Infosys Company 2009 - Present
Elavon February 1999 - March 2009
On Site Sourcing/ IST Management June 1997 - February 1999
US Army October 1993 - June 1997
Skills
Budgets, Construction, Contract Management, Disaster Recovery, Facilities Management, Facilities Operations, Management, Project Management, Microsoft Office, Project Planning, Team Building, Training, Vendor Management, Customer Service, Strategy, Process Improvement
Education
Shorter University 1999 — 2002
Business Adminstration, Business Administration
American Express November 2010 - Present
Elavon August 2008 - November 2010
TSYS March 2005 - August 2008
Trane March 2001 - March 2005
Verizon September 1994 - March 2001
Skills
Software Project..., Program Management, Software Development, Process Improvement, Solution Architecture, Telecommunications, Systems Analysis, Vendor Management, SDLC, Business Analysis, Project Portfolio..., PMO, Software Deployment, PMP, Project Management, Credit Cards, Visio, Requirements Analysis, Strategy, Management, Leadership, Agile Methodologies, Integration, Business Process...
Education
Auburn University 1989 — 1995
BA, Communications
Elavon March 2006 - Present
US Bank/Elavon 2006 - 2013
Suncoast Center, Inc. September 2002 - March 2006
New York Clearing House March 2000 - August 2002
Fairleigh Dickinson University 1995 - 2000
Bergen County School System January 1994 - June 1996
MTV Networks / Logo September 1990 - November 1993
Skills
Writing, Technical Writing, Content Development, Adobe Acrobat, Content Management, Software Documentation, Editing, Proofreading, Copywriting, Visio, Copy Editing, Technical Documentation, SnagIt, Online Help, FrameMaker, RoboHelp, Requirements Analysis, Newsletters
Education
Fairleigh Dickinson University – Hackensack 1995 — 1999
M.A., English, Corp. Comm, Tech Writing
School of Visual Arts 1987 — 1991
BFA, Journalism and Public Relations
University of South Florida
Continuing Education Courses, Technical Writing and Grant Writing
Madison Central High School
Montage Hotels & Resorts December 2013 - Present
Montage Hotels & Resorts June 2013 - December 2013
Montage Hotels & Resorts June 2012 - June 2013
ISIS Distributing Inc. June 2011 - July 2012
Elavon, Inc. June 2010 - June 2011
Elavon February 2001 - February 2011
IWI June 1998 - December 2000
Eli Lilly and Company January 1996 - May 1998
Eli Lilly and Company January 1992 - December 1995
Eli Lilly and Company January 1989 - December 1991
Skills
Strategic Planning, New Business Development, Sales Management, Sales, Business Development, Product Management, Business Strategy, Account Management, Team Building, Process Improvement, Pricing, Payments, Sales Operations, Spanish, Project Management, Marketing, Leadership, Training, Management, Marketing Strategy, Business Planning, Contract Negotiation, Customer Service, Hospitality, Budgets, Event Planning, Event Management, Strategy
Education
Brigham Young University 1984 — 1990
BS, Business Management
Elavon November 2014 - Present
Vantiv November 2012 - November 2014
Wells Fargo Merchant Processing Solutions February 2003 - September 2012
PolyVision June 2001 - January 2003
Skills
Sales Management, New Business Development, Credit, Sales, Account Management, Banking, Finance, Selling, Business Development, Relationship Management, Risk Management, Commercial Lending, Time Management, Direct Sales, Sales Operations, B2B, Management, Loans, Training, CRM, Commercial Banking
Education
University of Phoenix 2000 — 2005
BSBM, Business Managment
9Round Omaha (W. Center) Kickboxing Fitness and 9Round West Maple Kickboxing Fitness May 2013 - Present
Medical Solutions March 2015 - Present
Elavon March 2014 - March 2015
US Bank May 2006 - March 2014
Complete Nutrition January 2004 - May 2006
Prairie Life Fitness Center August 2003 - January 2006
Skills
Sales Management, Customer Loyalty, Budget Analysis, Program Management, Product Management, Mentoring Of Staff, Talent Coaching, Financial Coaching, Prospecting, Coaching, Coaching Staff, Small Business Lending, Business Management, Consumer Lending, Customer Service, Banking, Mentoring, Small Business, Performance Management, Merchant Services, Management, Business Development, Marketing, Talent Management, Customer Retention, Brand Loyalty, Budgets, Finance, Sales Operations, Loans, Merchant Card Processing, Payment Services, Leadership, Sales, Credit Cards
Education
Nebraska Wesleyan University 1999 — 2003
Bachelor's of Science, Excercies Science and Wellness, Business Administration
Polk-Hordville High School 1996 — 1999
High School Diploma, Math and Science
National Transaction.com January 1997 - Present
Elavon 1999 - 2014
First Data Corporation 1991 - 1997
Harbridge Merchant Services 1991 - 1997
Skills
Merchant Services, Payment Card Processing, Electronic Payments, Debit Cards, Credit Cards, Mobile Payments, Payments, Payment Systems, Sales Management, Account Management, Sales, E-commerce, New Business Development, Credit, Customer Service, Gift Cards, Banking, Strategic Partnerships, Payment Gateways, Mobile Commerce, Relationship Management, Acquiring, Marketing, E-payments, Executive Management, PCI DSS, Direct Sales, B2B, Payment Services, Merchant Acquiring, Financial Services, Product Management, Transaction Processing, Payment Industry, Start-ups, ACH, Loyalty Programs, Payment Cards, Check 21, POS, Cards, Merchant Card Processing, Customer Acquisition, Merchant Cash Advance, Electronic Payment..., Credit Card Transaction..., Merchant Accounts, Online Payment Solutions, EMV, Loyalty Marketing
Education
Florida Atlantic University
Oak Ridge National Laboratory September 2012 - Present
Dove Media Works August 2002 - Present
Rarity Management, Co. July 2011 - August 2012
University of Tennessee 2010 - 2011
The LORD'S Child July 2008 - September 2009
The Gathering Church March 2007 - October 2008
Elavon August 2004 - February 2006
River Terrace Resort April 2001 - August 2002
Sedgwick CMS February 2000 - December 2000
Richardson Enterprises April 1997 - January 2000
Skills
WordPress, CSS, Dreamweaver, Web Development, SharePoint, Illustrator, Adobe Acrobat, Social Media, Flash, Web Design, Email Marketing, CMS, Joomla, jQuery, JavaScript, Java, Perl, Software, COBOL, Hardware, CGI, Clarion, Elements, HTML, XHTML, SEO, ColdFusion, SQL, ServiceNow, Adobe Creative Suite, Email Marketin
Education
Fountainhead College of Technology 2011 — 2013
Bachelor of Applied Science in Computer Technology: Application Development, Computer Technology/Computer Systems Technology, 3.9
The University of Phoenix 2011 — 2011
Worked on my Bachelor of Science Degree in Web Design & Interactive Media, Web Page, Digital/Multimedia and Information Resources Design, 4.0
The Art Institute of Pittsburgh 2009 — 2011
B.S. Degree, Web Design & Interactive Media
Itawamba Community College 1998 — 2000
A.A.S. Degree, Computer Technology
Myrtle High School 1962 — 1975
High School Diploma, High School/Secondary Diplomas and Certificates
Elavon May 2012 - Present
Elavon, Inc. 2008 - July 2012
Elavon (formerly Nova Information) 2003 - 2008
Skills
Management, Organizational..., Electronic Payments, Credit Cards, Payments, Payment Card Processing, Relationship Management, Merchant Services, Banking, Credit, Call Center, Business Development, Process Improvement, Leadership, Project Management
Education
Carson-Newman University 1990 — 1994
BA, Political Science - International Relations
BDO USA, LLP October 2014 - Present
Georgia State University August 2013 - May 2014
BDO USA, LLP January 2013 - April 2013
David's Service Insurance July 2011 - January 2013
Management Leadership for Tomorrow (MLT) July 2011 - November 2012
PNC June 2012 - August 2012
Cargill January 2012 - April 2012
Elavon August 2011 - November 2011
Fulton & Kozak CPAs April 2011 - July 2011
Skills
Fluent in Spanish, Teamwork, Organization, Strong Attention To..., Strong Work Ethic, Communication, Accounting, Auditing
Education
Georgia State University - J. Mack Robinson College of Business 2013 — 2014
Master of Professional Accountancy, 3.47/4.00
Georgia State University - J. Mack Robinson College of Business 2008 — 2012
BBA, Accounting, 3.52/4.00
Elavon April 2004 - Present
Education
Baruch College, City University of New York (CUNY)
BA, Sales and Marketing
Advanced Disposal September 2015 - Present
WorldPay October 2011 - July 2015
CA Technologies January 2010 - October 2011
FirstView Financial January 2009 - November 2010
Elavon November 1997 - October 2008
ELAVON INC November 1997 - October 2008
ELAVON INC August 1997 - August 2004
COMPASS MANAGEMENT & LEASING 1995 - 1997
SOUTH ATLANTA HOME CARE 1991 - 1995
Skills
ITIL, Information Technology, Relationship Management, Program Management, Change Management, Global IT Governance, Innovation Process..., Strategic Planning, Technology Integration, Data..., Relationship Management..., IT Strategy, Outsourcing, Vendor Management, Integration, Security, Management, Governance, IT Operations, CRM, Software Documentation, IT Service Management, Disaster Recovery, Human Resources, Project Management, Software Project..., Business Development, Risk Management, Team Building, Training, Leadership, SDLC, Project Portfolio..., Executive Management, Consulting, Data Warehousing, Business Intelligence, IT Management, Business Analysis, Enterprise Architecture, Databases, SaaS, Infrastructure, PMO, Professional Services, Cloud Computing, Oracle, Data Center, Information Security, Solution Architecture
Education
Georgia State University 1992 — 1996
BBA, Decision Science/ Computer Science
Louisiana State University 1983 — 1985
The Weather Channel June 2015 - Present
Various Universities January 1997 - Present
American Cancer Society March 2013 - February 2015
Fiserv May 2011 - March 2013
Firethorn / Qualcomm July 2010 - May 2011
Elavon October 2007 - July 2010
Qualcomm 2009 - 2010
Capella University 2008 - 2010
U.S. Army 1975 - 2004
US Army June 1975 - November 2003
Skills
Software Configuration..., Process Improvement, SDLC, Cross-functional Team..., Team Building, Agile Methodologies, Program Management, Information Security, Software Project..., Perl, Leadership, Requirements Analysis, Oracle, Vendor Management, Project Management, PMP, Networking, Integration, IT Management, Business Intelligence, Team Leadership, Cloud Computing, Security, Information Technology, Project Planning, Enterprise Architecture, Software Development, IT Strategy, SharePoint, SQL, Visio, Analysis, Scrum, System Administration, Databases, ITIL, Strategy, MS Project, Business Analysis, Testing, Change Management, Disaster Recovery, IT Service Management, Configuration Management, Computer Security, Management
Education
Capella University 2007 — 2011
PhD, Information Technology
Southern Polytechnic State University 1993 — 1995
MS, Computer Science
University of Southern California 1985 — 1987
MS, Systems Engineering
United States Military Academy at West Point 1979 — 1983
BS, Engineering
Elavon August 2003 - Present
H & R Block October 2000 - April 2004
Clayton Mobile Homes 1996 - 2002
Skills
Team Leadership, Troubleshooting, Facilities Management, Networking, Management, Account Management, Training, Team Building, Call Center, Program Management, IT Management, Leadership, Call Centers, IT Service Management, Business Analysis, Linux, Operations Management, Security, ITIL, Software Documentation, Customer Service, Change Management, IT Strategy, Cloud Computing, Information Technology
Education
Austin Peay State University 2012 — 2015
Bachelor of Arts (BA), International Organizational Leadership
Austin Peay State University 2013 — 2013
Associate of Arts (AA), Professional Studies
Pellissippi State Community College 2006 — 2009
AA, Associate of Arts-General Studies
Certified Instructor for Red Cross CPR/AED and First Aid 2008 — 2008
Instructor
Project Management Institutional Certificate 2007 — 2008
Project Management Certificate, Project Management
H&R Block Tax School 2001 — 2005
Tax Preparation/Tax Law
TrueBridge Resources, A North Highland Company February 2013 - Present
Crescendeum January 2013 - Present
TrueBridge Resources, A North Highland Company December 2011 - December 2012
Elavon February 2009 - December 2011
Muéo Arts Academy July 2008 - March 2011
Team Green Cycling January 2009 - January 2010
Bentley Systems, Inc. May 2005 - May 2008
BellSouth Telecommunications 2004 - 2005
BellSouth Telecommunications 2001 - 2004
BellSouth Telecommunications 1999 - 2001
Skills
Process Improvement, Project Management, Team Leadership, Software Development, SDLC, Process Optimization, Strategy and..., Risk Management, Opportunity Management, Crisis Management, Project Ideation, Product Management, Information Security, Intellectual Property, Regulatory Requirements, Management, Business Intelligence, Cross-functional Team..., Business Analysis, Strategy, Telecommunications, Vendor Management, Program Management, Disaster Recovery, Project Portfolio..., Security, Visio, Product Development, IT Service Management, Testing, Analysis, Leadership, Data Center, Business Process
Education
Georgia State University 2001 — 2004
MBA
Georgia Institute of Technology 1991 — 1996
ISyE
Woodward Academy 1986 — 1991
College Prep
Bank of the West July 2015 - Present
Omaha Steaks September 2013 - July 2015
LeafGuard of the Midlands February 2013 - September 2013
US Bank August 2011 - January 2013
Elavon July 2010 - August 2011
Wells Fargo Financial July 2009 - July 2010
AAA Rents and Events Services May 2008 - August 2008
Skills
Salesforce.com, Banking, Outlook, Problem Solving, Microsoft Excel, Loan Servicing, Customer Service, Training, Coordinating Events, Lotus Notes, Creativity, Communication, Follow-through Skills, Multi-tasked, Management, People-oriented, PowerPoint, Credit Card Transaction..., Internet Explorer, Relationship-building..., MarketSharp, Loans, Leadership, Time Management, QuickBooks, Microsoft Office, Intuit QuickBooks, Sales, Event Planning, Articulate Storyline, LivePerson, Coordinating Activities, Articulate Studio
Education
Northwest Missouri State University 2005 — 2009
Bachelor of Science, Industrial Psychology
WestRock Company October 2014 - Present
WestRock Company June 2012 - October 2014
Elavon May 2011 - June 2012
Sonoco June 2010 - May 2011
Atlanta Union Mission September 2009 - January 2010
Zaxby's Franchising, Inc March 2008 - December 2008
Skills
Microsoft Excel, Research, Sales, Cross-functional Team..., Oracle SQL Developer, Tableau, Microsoft Access, Ad-hoc reporting and..., KPI Dashboards, Supply Chain, Production Planning, Siebel CRM
Education
University of Georgia - Terry College of Business 2005 — 2009
BBA, Management Information Systems
JPMorgan Chase May 2013 - Present
Elavon August 2007 - April 2013
TopRight, LLC March 2007 - August 2007
bConnected Software, Inc November 2005 - May 2007
Inforte Corporation January 1999 - April 2006
Team Classic Golf Services, Inc April 1997 - September 1998
CSC Index July 1995 - April 1997
IBM August 1989 - January 1993
Skills
CRM, Strategy, Strategic Planning, Product Development, Program Management, Strategic Partnerships, Leadership, Management, Marketing, Mergers & Acquisitions, Sales, Management Consulting, Business Strategy, Start-ups, SaaS, Enterprise Software, Sales Management, Business Process...
Education
Kellogg School of Management - Northwestern University 1993 — 1995
MBA, Management Strategy, Marketing, Entrepreneurship
University of Notre Dame 1986 — 1989
BBA, Organizational Behavior
Rodan and Fields Dermatologists April 2015 - Present
MarketSource Inc. November 2009 - May 2013
Elavon February 2007 - November 2009
Land Resource Companies, LLC March 2004 - February 2007
Cendian 2002 - 2004
Skills
Onboarding, Customer Service, Applicant Tracking..., Employee Relations, Microsoft Office, Employee Benefits, Recruiting, Human Resources, Team Building, Microsoft Excel, Interviews, Training, Management, HRIS, Hiring, Performance Management
Education
University of Northern Iowa 1998 — 2002
BA, Organizational Communications
Elavon April 2002 - Present
Novient December 2000 - December 2001
American Software May 1998 - December 2000
Protege Systems May 1995 - May 1998
Skills
Java, Web Services, SOA, SOAP, REST, Enterprise Architecture, Java Enterprise Edition, Agile Methodologies, Database Design, ETL, PL/SQL, Payment Card Processing, SDLC, Software Development, Tomcat, Websphere, Oracle
Education
Bradley University 1991 — 1995
BS, Information Systems
Elavon March 2008 - Present
Spherion May 2003 - November 2003
Ajilon February 2000 - November 2001
Evolving Systems December 1997 - January 2000
Intersolv July 1996 - October 1997
Ajilon January 1996 - July 1996
Maxtor January 1993 - August 1995
Skills
Unix, Software Development, Agile Methodologies, Technical Writing
Education
Colorado State University 1986 — 1992
BS
LexisNexis May 2009 - Present
Unicorn Investments, LLC April 2005 - December 2013
Thompson Technologies February 2009 - May 2009
AT&T (Contract) September 2007 - December 2008
NOVA Information Systems February 2002 - March 2007
Elavon February 2002 - March 2007
Systems Engineering Services 2000 - 2002
Skills
SDLC, Vendor Management, Management, Process Improvement, Agile Methodologies, Business Analysis, Leadership, Project Management, Requirements Analysis, Integration
Education
University of Michigan 1985 — 1989
BBA
Elavon March 2011 - Present
Elavon November 2009 - June 2011
Elavon February 2009 - January 2010
Chase Paymentech August 1997 - December 2008
Skills
Protobase, Technical Support, Customer Service, Troubleshooting, Management, Call Centers, Process Improvement, Electronic Payments, Vendor Management, Team Leadership, Business Analysis, Disaster Recovery, Banking, Operations Management, Risk Management, Training, Visio, Payments, Account Management, Software Documentation, Customer Satisfaction, Analysis, Security
Education
St. Petersburg College 2006 — 2008
AA
Anythink Libraries February 2014 - Present
Elavon April 2007 - February 2014
First Horizon Merchant Services 1997 - 2007
StarTek April 1993 - April 1997
StarTek 1993 - 1997
Electronics Boutique 1989 - 1993
Skills
Disaster Recovery, SDLC, Windows, Active Directory, ITIL, Databases, Troubleshooting, SharePoint, Requirements Analysis, Linux, Process Improvement, Business Analysis, System Administration, VMware, Unix, Program Management, Microsoft SQL Server, Security, Technical Support, Servers, Payment Industry, Project Management, Visio, Software Documentation, Vendor Management, Integration, SQL, Access, Windows Server, Software Development, Data Center, Virtualization, IT Management, Testing, Windows 7, Enterprise Architecture, Citrix, Networking, Windows XP, IIS, Information Technology
Education
Metropolitan State University of Denver 1999 — 2004
BS, Computer Management Systems
Cherry Creek High School
HS Diploma
Elavon March 2005 - Present
Elavon (Formerly NOVA / FHMS 2002 - Present
First Horizon Merchant Services July 2001 - April 2002
Education
University of Colorado Denver 1997 — 2001
Sociology, Anthropology
Elavon, Inc. March 2013 - Present
Elavon, Inc. February 2013 - Present
Elavon, Inc. March 2003 - Present
US Bank 2003 - Present
Elavon 2003 - Present
Skills
Business Requirements, Requirements Analysis, Business Analysis, SDLC, Payment Card Processing, Credit Cards
Education
University of Hyderabad 1995 — 1998
MCA, Computer Science
Elavon November 2007 - Present
Ingenico, Inc 2001 - 2007
Avid Sports 1998 - 2001
National Transaction Network / NTN 1988 - 1998
Education
Quinsigamond Community College 1986 — 1990
Lunation 2013 - Present
Elavon 2009 - May 2013
Cornerstone Bank October 2004 - August 2008
Primary Capital October 2004 - December 2006
Your Best Rate Financial 2004 - 2004
General Motors 2003 - 2003
Stretch-N-Grow 2003 - 2003
Education
The University of Georgia 2000 — 2004
Bachelor, Marketing
University of Georgia - Terry College of Business 2000 — 2004
Elavon September 2013 - Present
Office Depot September 2011 - September 2013
Office Depot May 2011 - September 2011
UPS November 2007 - February 2010
NAC International June 1998 - November 2002
The Network 1997 - 1998
Skills
Marketing, Salesforce.com, Marketing Strategy, Cross-functional Team..., Competitive Analysis, Forecasting, Strategic Planning, Microsoft Excel, CRM, Sales, Market Research, Market Analysis, E-commerce, Product Marketing, Account Management, B2B, Sales Operations, Business Strategy, Pricing Analysis, SQL, Management, Leadership, Process Improvement, Business Analysis, Pricing, Data Analysis
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2005
Bachelor of Business Administration (BBA), Operations Management and Supervision
Southern DataComm March 2002 - Present
Elavon 2002 - Present
Education
St. Petersburg College
Elavon April 2005 - Present
Elavon April 2005 - Present
Big 5 Sporting Goods August 2004 - February 2005
Big 5 Sporting Goods August 2004 - February 2005
Target Greatland May 2000 - August 2000
Manteca Police Department January 1995 - January 1999
Skills
Sales, Customer Service, Advertising, Management, Marketing Strategy, Microsoft Office, Program Management, Training, New Business Development, Business Development, Microsoft Excel, PowerPoint, Sales Management, Social Media, Account Management, Marketing, Direct Sales
Education
Brigham Young University - Hawaii 2003 — 2004
Brigham Young University - Hawaii
Bachelor of Science, International Business Management
Elavon, Inc. September 2010 - Present
Elavon, Inc. September 2004 - Present
Elavon September 1997 - Present
Skills
Proposal Writing, Project Management, Leadership, Strategic Planning, Business Development, Management, Account Management, Software Documentation, Analysis, Banking, Process Improvement, Team Building, Risk Management, Vendor Management, Customer Service, Operations Management, Team Leadership, Negotiation, Business Analysis, New Business Development, Relationship Management, Coaching, Sales Management, Contract Negotiation, Marketing, Microsoft Excel, Financial Analysis, Call Centers, RFP, Training, B2B, PowerPoint, Merchant Services, Acquiring, Salesforce.com, Payment Card Processing, Strategic Partnerships, Financial Services, Electronic Payments, Cards, Sales
Education
Harding University 1970 — 1973
BA, Social Work
Elavon April 2007 - Present
Education
Capella University 2005 — 2007
Master's degree, Project Management
Capella University 2001 — 2003
Master's degree, Computer Systems Networking and Telecommunications
Chapman University 1996 — 1999
BS, Computer Information Systems
Elavon September 2007 - Present
Ruby Tuesday 2005 - 2007
Education
Miami University 1999 — 2003
Sand Enterprises/Sandbar July 2015 - Present
5280 Solutions October 2012 - July 2015
Elavon November 2006 - August 2012
First Horizon Merchant Services July 2002 - November 2006
Embarcadero Technologies 2001 - 2002
Qwest Communications May 2000 - January 2001
Ciber 1999 - 2000
CSC December 1997 - July 1999
CSC November 1996 - December 1997
US Navy 1988 - 1996
Skills
Resource Management, Test Management, Quality Assurance, SDLC, Test Strategy, Test Planning, Testing, Software Quality..., Regression Testing, User Acceptance Testing, Test Automation, System Testing, Agile Methodologies, Agile Testing, Manual Testing, Defect Tracking, Test Cases, Leadership, Testing Practices, CRM, Databases, Software Project..., Team Leadership, Vendor Management, Requirements Gathering, Software Development, Microsoft SQL Server, QTP, XML, Business Analysis, Requirements Analysis, SQL, Management, Visio, Quality Center, Process Improvement, Business Requirements, Waterfall, Software Documentation, Agile Project Management, Integration, Scrum, SharePoint
Education
National University 1996 — 1998
MBA, Marketing
Fort Lewis College 1983 — 1988
Bachelor of Arts, Music and Radio Communications
Cherry Creek 1979 — 1983
Lincoln Harris / Suntrust July 2015 - Present
Reit Management & Research LLC November 2012 - April 2015
Elavon January 2011 - November 2012
Wells Real Estate Funds March 2004 - May 2010
Wells Real Estate Funds February 2002 - May 2010
Wells Real Estate Funds February 2002 - March 2004
TMW Management, LLC November 2000 - February 2002
Harshman, Phillips & Company, LLC November 1997 - November 2000
Halis, Inc. January 1997 - November 1997
Halis, Inc. October 1996 - January 1997
Skills
Accounting, Financial Reporting, Account Reconciliation, Financial Analysis, Auditing, General Ledger
Education
Emory University
Bachelor of Arts, Sociology
Glenbrook North
Kennesaw State University
Elavon May 2014 - Present
SAIC August 2008 - May 2014
BankEast September 2007 - August 2008
Brunswick Boat Group February 2005 - September 2007
Skills
Windows Server, Disaster Recovery, Firewalls, Servers, Troubleshooting, VPN, VMware, Microsoft Exchange, Technical Support, Networking, Network Administration, Switches, Software Installation, Access, Microsoft SQL Server, Blackberry Enterprise...
Education
Mississippi State University - College of Business and Industry 2000 — 2001
Master of Science, Information Systems
Millsaps College 1995 — 1999
Bachelor, Business Administration
Elavon 2010 - Present
USBank August 2002 - March 2010
Computer Horizons March 1998 - July 2002
Singapore CPF Board August 1996 - January 1998
Patni Computer Systems 1991 - 1996
Skills
SDLC, Requirements Analysis, Business Analysis, Team Leadership, DB2, PMP, Project Management, Process Improvement, Integration, Outsourcing, Program Management, Data Warehousing, Software Project..., Project Planning
Education
Indian Institute of Technology, Bombay 1970 — 1975
B. Tech., Electrical Engg
National Center for Software Technology
PGCST, IT
University of Iowa
Java and Advanced Java Programming
Priority Payment Systems East April 2010 - Present
Elavon March 1999 - April 2010
Skills
Merchant Services, Credit
Education
Southern Connecticut State University 1982 — 1987
Elavon January 2004 - Present
Visa October 1999 - January 2004
Paymentech January 1995 - October 1999
Chase Merchant Services (previous NaBanco) August 1984 - December 1994
Education
Broward College
TSYS January 2015 - Present
Bank of America Merchant Services 2014 - December 2014
Elavon, Inc. 2011 - 2014
Elavon 2010 - 2011
Elavon 2007 - 2010
Veracity Payment Solutions 2006 - 2007
EuroConex (an Elavon Financial Services company) January 2006 - December 2006
Elavon, Inc. (formerly NOVA Information Systems) 1998 - 2006
Corestates Financial 1996 - 1998
Meridian Bank 1988 - 1996
Education
Mansfield University of Pennsylvania 1981 — 1985
BA, Political Science
Holy Name High School (now Berks Catholic) 1977 — 1981
Six Actual May 2015 - Present
KillerIT July 2013 - April 2015
ePlan Services, Inc. October 2012 - July 2013
Elavon, Inc. April 2012 - October 2012
Canoe Ventures October 2011 - April 2012
Elavon November 2009 - October 2011
Etilize December 2008 - December 2009
Charles Schwab March 2008 - November 2008
Aurora Loan Services/Lehman Brothers 2007 - March 2008
InfoFUSION October 2004 - June 2007
Skills
Hibernate, Java Enterprise Edition, Agile Methodologies, Spring, Java, GWT, JUnit, SOA, XML, SOAP, REST, Software Development, Tomcat, Groovy, Web Services, AJAX, Eclipse, Websphere, Oracle, UML, CVS, EJB, JBoss Application Server, Weblogic, JMS, JPA, Subversion, Maven, Scrum, Continuous Integration, MySQL, JIRA, Perl, Git, Databases, Software Engineering, XSLT, Grails, Web Development, JDBC, Testing, Web Applications, Spring Framework, WebLogic, WebSphere
Education
College of the Sequoias 1969 — 1971
AA, Music
Canadian Academy 1966 — 1967
San Diego State University-California State University
Telecom and Film
Elavon April 2010 - January 2013
High Desert Dash, LLC February 2008 - January 2011
First Franklin May 2006 - May 2009
Chapel Funding -Deutsche Bank 2005 - 2006
Aames Home Loan 2003 - 2005
SAIF Corporation 1992 - 1996
Farmers Insurance 1990 - 1994
Education
Oregon State University 1984 — 1988
BS, Occupational Safety and Health
condon
Elavon December 1999 - Present
Education
The Ohio State University 1993 — 1998
Elavon October 2008 - Present
Poker Across America November 2006 - Present
Udaya Yoga November 2006 - April 2013
Unison Systems October 2008 - May 2009
Phase IV Engineering 2008 - 2008
Western Gas Resources 2003 - 2006
SRC, LLC 2001 - 2003
RioLabs 2001 - 2002
Wedding Network 1999 - 2000
Data Technology Services 1994 - 1999
Skills
SQL, Microsoft SQL Server, Agile Methodologies, Web Development, Software Development, Web Services, Java, XML, Unix, Java Enterprise Edition, IIS, Databases, Software Project..., Tomcat, SOAP, Solution Architecture, Cloud Computing, Enterprise Architecture, Spring, Struts, JSP, Web Applications, Database Design, JavaScript, Programming
Education
Colorado State University
Elavon Vice President - Client ServicesNova Information Systems2005 - Present
Education
University of Denver 1980 — 1985
Elavon October 1999 - Present
Fortuna Technologies 1996 - 1997
Education
Sri Sathya Sai Institute of Higher Learning 1994 — 1995
Mahaboobia High School
Osmania University
Elavon March 2007 - Present
Southern DataComm 2003 - 2007
Skills
Sybase Adaptive Server, Payment Card Processing, SQL, Perl, PHP, Apache, SDLC, Linux, Systems Analysis, Business Analysis, Requirements Analysis, Microsoft SQL Server, PCI DSS, jQuery
Education
University of South Florida
Elavon Instructional DesignerCompuCreditJune 2006 - May 2008
Emory University May 2005 - June 2006
Education
University of Illinois at Urbana-Champaign 2002 — 2005
M.ED, Training and Development
Direct Connect March 2012 - May 2015
Elavon 2003 - December 2011
Nova Information Systems 2001 - 2003
Nova Information Systems 1999 - 2000
PMT Services 1996 - 1999
Skills
Detail Oriented, Focus On Results, Creative Problem Solving, Risk, Credit, Credit Cards, Merchant Services, Electronic Payments, Financial Risk, Vendor Management, Banking, Focus Groups, Payments, Acquiring, Cards, Payment Card Processing, Portfolio Management, Payment Systems, Risk Management, Debit Cards, E-payments, Mobile Payments, Payment Gateways, Strategic Planning, Relationship Management, Payment Services, Payment Cards, Payment Industry, Transaction Processing, EMV, Financial Services, Mobile Commerce
Education
Lipscomb University 1988 — 1991
Elavon 2001 - Present
FirstBank December 1998 - May 2001
Skills
Software Quality..., User Acceptance Testing, Test Planning, SDLC, Visio, Business Analysis, Process Improvement, Software Development, Quality Assurance, Testing, Requirements Analysis
Education
University of Colorado at Denver 2003 — 2004
MBA
University of Nebraska-Lincoln 1994 — 1998
BS, Finance & Marketing
Elavon February 2007 - Present
PNC Merchant Services 2000 - 2007
Mellon Bank , N. A. 1983 - 2000
Skills
Relationship Management, Electronic Payments, New Business Development, Payments, Selling, Banking, Credit Cards, Merchant Services, Finance, Portfolio Management, Mobile Payments, Project Management, Management, Analysis, Contract Negotiation, Payment Card Processing, Customer Service
Education
University of Dayton 1979 — 1983
BridgePay Network June 2014 - Present
Elavon December 2000 - June 2014
Global Card Services 2000 - 2004
GTE/Verizon Data Services March 1998 - June 1999
Nielsen Media Research 1996 - 1998
Harris Corporation January 1993 - August 1995
E-Systems 1989 - 1990
Skills
Microsoft SQL Server, Databases, Unix, Java, Software Development, Security, SDLC, SQL, Business Analysis, Agile Methodologies
Education
University of South Florida 1986 — 1991
BS, Computer Science
Elavon, Inc. February 2010 - Present
Elavon February 2010 - Present
VeriFone 2005 - 2010
Skills
Payments, Payment Industry, Electronic Payments, Payment Systems, Payment Card Processing, Credit Cards, Debit Cards, Cards, Mobile Payments, EMV, Payment Gateways, Acquiring, Mobile Commerce, ACH, E-payments, Product Management, Transaction Processing
Education
University of Texas of the Permian Basin 1999 — 2000
BS, Computer Science
Université des Sciences et de la Technologie 'Houari Boumediène' 1991 — 1996
Engineer, Chemical Engineering
Elavon, Inc. February 2015 - Present
Elavon February 2014 - Present
First Data, TASQ Technology 2010 - February 2014
Georgia State University August 2009 - June 2011
R4 Incorporated September 2009 - November 2010
GEFA January 2006 - November 2008
Parent Teachers Association, East Side Elementary August 1992 - May 2006
Master Systems Healthcare Consuting October 2004 - December 2005
Nurse Placement June 2003 - April 2004
Ameritech Network Finance February 1996 - May 1997
Skills
Process Improvement, Analysis, Financial Reporting, Program Management, Cross-functional Team..., Budgets, Internal Controls, Financial Modeling, Accounting, Project Management, Strategic Planning, Business Process, Risk Management, Forecasting, Financial Analysis, Variance Analysis, Business Process..., Process Management, Trend Analysis, Process Control, Predictive Analytics, Predictive Modeling, Access, Budgeting, Business IT Interface, Order to Cash, Excel models, Pricing, Profit Maximization
Education
Michigan State University 1989 — 1991
MBA, Finance ( Accounting Minor)
Boston University 1987 — 1989
Masters, Economics & Econometrics
Georgia State University - J. Mack Robinson College of Business
Gold Lean Six Sigma Certification & Business Model Innovation Certification
Elavon 2002 - Present
AFG 1999 - 2002
Duratek 1997 - 1999
City of Knoxville 1994 - 1997
Rollins, Inc. 1992 - 1994
Contel Material Management Company 1990 - 1992
Metro 1988 - 1990
Transus 1987 - 1988
Alexander & Alexander 1984 - 1987
Reliance 1983 - 1984
Skills
Electronic Payments, Payment Card Processing, Credit Cards, Software Development
Education
East Tennessee State University 1979 — 1982
Bachelor, Computer Science
Elavon April 2013 - Present
Elavon, Inc. January 2011 - March 2013
Elavon, Inc. October 2008 - December 2010
Elavon, Inc. November 2004 - October 2008
Nova Information Systems July 2002 - November 2004
Nova Information Systems January 1996 - July 2002
Nova Information Systems July 1992 - January 1996
Skills
Loyalty Programs, Marketing, Loyalty Marketing, Leadership, Credit Cards, Payments, Electronic Payments, PMO, Program Management, SDLC, Debit Cards, Business Analysis, Integrated Marketing, Strategy, CRM, Cross-functional Team..., B2B, Management, Marketing Communications, Account Management, Strategic Partnerships
Education
Pratt Institute
BFA, Communications Design
Great Smoky Mountain Wheel Gift Shop April 2013 - Present
Liberty Courier Service June 2012 - Present
Elavon February 2000 - June 2012
North America Aviation Services April 1996 - October 2001
SeePrompt Solutions March 1995 - May 2001
F.W. Woolworth's July 1984 - March 1996
King's Department Store March 1978 - July 1984
World Bazaar Stores May 1975 - March 1978
Skills
Payment Card Processing, Electronic Payments, Credit Cards, Merchant Services, Vendor Management, Payment Gateways, Payments, PCI DSS, SDLC, Disaster Recovery, Acquiring, Process Improvement, Relationship Management, Project Management, Risk Management, Software Documentation, Team Leadership, Management, Information Technology, Credit, Mobile Payments, IT Management, Security, Banking, Call Centers, Payment Systems, Account Management, Financial Risk, Business Analysis, Change Management, Payment Industry, Financial Services, Debit Cards, Business Continuity, Visio, Training, Product Management, ITIL, Merchandising, Recruiting, Procedure Development, Team Management
Education
Kennedy Western University 2003 — 2006
B.S, Business Mangement
Central High School 1970 — 1974
Diploma
TFR Enterprises, Inc. January 2015 - Present
DRC Emergency Services January 2012 - November 2014
Cahaba Disaster Recovery August 2005 - January 2012
Nova Information Systems March 2002 - August 2005
elavon 2001 - 2005
Accenture 2000 - 2001
Skills
Project Planning, Forecasting, Credit Cards, Merchant Services, Payments, Program Management, Competitive Analysis, Revenue Analysis, Risk Management, Contract Negotiation, Operations Management, New Business Development, Budgets, Financial Analysis, Strategic Partnerships, Finance, Process Improvement, Contract Management, Team Building, Business Development, Strategic Planning, Negotiation, Management, Project Management, Leadership, Sales, Proposal Writing, Sales Management, Strategy
Education
University of Alabama at Birmingham 2011 — 2013
Master of Engineering (MEng), Construction Management
Auburn University 1999 — 2000
Master of Business Administration (M.B.A.)
Auburn University 1995 — 1999
BS, Finance
Elavon April 2003 - Present
Piper Jaffray, Inc. July 1993 - April 2003
Education
Northwestern University - Kellogg School of Management 1991 — 1993
MBA, Finance, International Business
The George Washington University Law School 1983 — 1986
JD, Law
Saint John's University 1979 — 1983
BA, Government
Elavon, Inc. August 2013 - Present
Elavon July 2004 - July 2013
Nova Information Systems May 2000 - July 2003
Independent Contractor March 1997 - April 2000
Online Computer Library Center September 1989 - February 1997
JCPenney Insurance Company 1975 - 1989
Skills
Payment Card Processing, Credit Cards, Payment Systems, Payments, PCI DSS, Vendor Management, SDLC, Business Analysis, Transaction Processing, Electronic Payments, Call Centers, Relationship Management, Debit Cards, Banking, Business Requirements, Financial Services, Integration, IT Management, Problem Management, ITIL, Servers, Technical Support, Disaster Recovery, Cards, Strategic Partnerships, ITIL v3 Foundations..., Payment Industry, Customer Retention, Unix, Incident Management, Visio, E-commerce, IT Service Management, Enterprise Architecture, Business Continuity, Account Management, IT Strategy, PMO, Help Desk Support, Data Center, Acquiring, System Deployment, Information Technology, Sla, Information Security..., Release Management, Information Security, CISSP
Education
Franklin University 1992 — 1994
Associates, Computer Science
Berea College 1969 — 1973
B.S., Home Ecology
Elavon January 1989 - Present
Skills
Business Analysis, Software Project..., Payments, PMO, Payment Systems, Vendor Management, Project Portfolio..., IT Strategy, Product Management
Education
California State University-East Bay
Humboldt State University
Elavon September 2001 - Present
Elavon June 1986 - Present
Education
Clark Atlanta University 1978 — 1982
BA, Business Administration
Elavon December 1998 - Present
Skills
Financial Risk, Banking, Credit, Electronic Payments, Acquiring, Debit Cards, Due Diligence, Credit Cards, USA PATRIOT Act, Fraud Detection, Payment Systems, AML, Merchant Services, Risk Management
Education
Bauder College
Merchandising
Palm Beach Community College
PathMedic, LLC November 2014 - Present
Worldpay June 2013 - August 2014
Elavon June 2002 - May 2013
IBM March 1984 - October 2001
Skills
Merchant Services, Electronic Payments, Credit Cards, Payment Card Processing, Team Building, Relationship Management, Marketing Communications, Project Management, Sales, Sales Management, Human Resources, Management, Selling, Customer Retention, Integrated Marketing, Cross-functional Team..., B2B, E-payments, Business Analysis, Credit, Payment Gateways, New Business Development, Mobile Payments, Account Management, Payments, Banking, Vendor Management, Payment Systems, Call Centers, Strategic Partnerships, Risk Management, Debit Cards, Acquiring, CRM, Leadership
Education
Pace University 1980 — 1983
BBA, Marketing
Elavon March 2002 - Present
University of Tennessee 1998 - 2002
Sprint 1993 - 1998
Skills
Financial Analysis, Electronic Payments, Merchant Services, Credit Cards, Payment Card Processing, Strategic Financial..., Financial Services
Education
The University of Tennessee at Chattanooga 2000 — 2001
Master of Business Administration (MBA), Finance
East Tennessee State University 1990 — 1993
BBA, Accounting
Ascent Processing March 2010 - Present
Elavon August 2005 - April 2010
Vital Processing Services 1996 - 2005
Metavante 1991 - 1995
Skills
Payment Card Processing, Merchant Services, Product Management, Debit Cards, Credit Cards, Project Management, Electronic Payments, Strategy, Business Development, Payments, Merchant Acquiring, Relationship Management, Leadership, Product Development, PCI DSS, Account Management, Payment Systems, Business Analysis, Program Management, Payment Industry, Acquiring, Payment Gateways, E-payments, Mobile Payments, Payment Services, Cards, ACH
Education
Edgewood College
Accounting
University of Iowa
Elavon May 1998 - Present
NOVA Information Systems/EuroConex Technologies May 1998 - Present
Global Payments October 1993 - May 1998
Skills
Management, Payment Card Processing, Credit Cards, Electronic Payments, Mobile Payments, Payments, Payment Systems, Debit Cards, Banking
Education
Georgia Southern University 1990 — 1993
Business, Marketing
GE Aviation August 2013 - Present
Traincroft Inc. July 2012 - Present
Elavon July 2011 - September 2012
Elavon September 2010 - July 2011
Analex February 2004 - October 2006
Boeing 1989 - 2004
Skills
Integration, Analysis, Microsoft Office, Risk Management, Process Improvement, Access, Testing, Program Management, Project Management, MS Project, Management, Project Planning, Process Scheduler, Configuration Management, Requirements Analysis, Military, Earned Value Management, Engineering, PMO, SharePoint, Aerospace, CMMI, Systems Engineering, Security Clearance, Requirements Management, Proposal Writing, DoD, Cross-functional Team..., PMP
Education
Rollins College 1991 — 1997
BA, Elementary Education
Elavon Clarity AdminstratorTravelport2000 - 2008
Education
Adams State College 1991 — 1995
BS, Mathematics, Computer Science
Elavon, Inc. March 2014 - Present
Elavon, Inc. September 2011 - March 2014
Elavon April 2006 - September 2011
Carmax Auto Finance (Auto Loan Servicing) May 2001 - April 2006
Skills
Credit Cards, Financial Analysis, Banking, Microsoft Excel, Process Improvement, Budgets, Management, Merchant Services, Electronic Payments, Business Analysis, Financial Services, Forecasting, Payment Card Processing, Financial Reporting, Finance, Account Management, Payments, Cash Management, Strategic Planning, Strategic Financial..., Analysis, Risk Management, Accounting, Vendor Management, Team Leadership, Financial Risk, Credit, Sarbanes-Oxley Act, Treasury Management, Payment Systems, Debit Cards, Accounts Payable, Strategy, Change Management, Financial Planning
Education
Oglethorpe University 1998 — 2001
Bachelors, Business with a focus on Accounting
Elavon, Inc. November 2010 - Present
Elavon
Skills
Unix, SDLC, SQL, Visio, Integration, Requirements Analysis, Systems Analysis, Software Documentation, Business Analysis, Vendor Management, Team Leadership, Process Improvement, Agile Methodologies, Software Development, Analysis, Risk Management
Education
University of Florida 1997 — 2001
BSBA, Decision and Information Sciences
Harvey Nash February 2015 - May 2015
InfoPros December 2014 - February 2015
TeleTech August 2013 - October 2014
Self-employed March 2013 - August 2013
Archstone (Star303 Solutions) March 2013 - May 2013
Elavon October 2011 - December 2012
Self-Employed January 2011 - April 2012
National Fantasy Baseball & Football Championship January 2004 - April 2011
Qwest Communications/US West January 1998 - March 2009
Telecommunications, Inc. (TCI) January 1997 - January 1998
Skills
SharePoint, Dreamweaver, Adobe Creative Suite, Project Management, Editing, Visio, Technical Documentation, Agile Methodologies, Telecommunications, Business Analysis, Program Management, Requirements Analysis, Vendor Management, Integration, Adobe Technical..., Graphic Design, Structured FrameMaker..., Technical Product..., Software Documentation, Software Development, Training, Management
Education
Colorado State University
Consumer Science, Housing & Design/Kitchen Design, Consumer Science, Interior Design, Food Science
Professional Development
International Guide Academy
Certificate, International Tour Director
Rooms To Go March 2013 - Present
Vitera Healthcare Solutions July 2012 - March 2013
Rooms To Go August 2010 - July 2011
Elavon November 2009 - July 2010
Skills
CCNA, CCNP, Telecommunications, Troubleshooting, Vendor Management, Switches, VPN, Routers, Cisco Technologies, Disaster Recovery, WAN, Network Security, CCNA Voice, ASA's, Cisco Call Manager, Unity Connection, F5 BigIP, Technical Support, Network Administration, Firewalls, Security, VMware, Cisco Routers, Windows Server, VoIP, LAN-WAN, Active Directory, DNS, TCP/IP, Servers
Education
University of South Florida 1999 — 2002
Bachelor of Applied Science (B.A.Sc.), Accounting
University of South Florida 1985 — 2000
Accounting
Elavon June 2010 - Present
Alliance Bank February 2008 - January 2010
M&I Bank 2004 - 2006
Skills
Consultative Selling, Portfolio Management, Cash Management, Mortgage Lending, Banking Relationships
Education
University of Minnesota-Twin Cities 1990 — 1993
Pre-Architecture
University of Minnesota-Twin Cities 1990 — 1993
Elavon, Inc. January 2004 - Present
Elavon 2009 - 2013
Elavon, Inc. April 2006 - June 2009
Elavon, Inc. September 2005 - June 2006
Skills
Contract Negotiation, Vendor Management, Customer Service, Team Leadership, Banking, Merchant Services, Account Management, Management, Strategic Planning, Financial Analysis, Payment Card Processing, B2B, Electronic Payments, Selling, Team Building, Sales Management, New Business Development, Payments, Credit, Sales, Credit Cards, Process Improvement, Risk Management, Sales Operations, Business Analysis, Call Centers, Customer Retention, Payment Systems, CRM, Relationship Management, Debit Cards, Salesforce.com, Financial Services, Mobile Payments, Pricing, Strategic Partnerships, Sales Process, Cold Calling, Loans, Payment Gateways, Gift Cards, Merchant Acquiring, Acquiring, E-payments, Payment Industry, Payment Services
Education
Carson-Newman University 1995 — 2000
Mass Communications, Public Relations and Advertising
Elavon June 2015 - Present
Verizon Wireless August 2010 - February 2015
Wealth Strategies Group February 2009 - March 2010
Mission Hills March 2000 - January 2009
Interim Health May 2007 - June 2008
One Way Street July 2000 - September 2006
Skills
Event Planning, Management, Time Management, Customer Service, Office Management, Training, Telephone Skills, Calendaring, Selling, Teaching Adults, Curriculum Development, Instructor-led Training, Employee Training, Project Management, Project Planning, Microsoft Excel, E-Learning, Microsoft Office, Microsoft Word, Office Administration, Writing, Outlook, Program Management, Leadership, Nonprofits, Public Speaking, Sales, Solution Selling, Telecommunications
Education
University of Phoenix 2011 — 2013
Master's degree, Adult Education and Training, 3.96
Anderson University 1976 — 1981
Bachelor's degree, Education/Sociology
Keller Williams Realty June 2013 - Present
Snap Fitness of Red Oak September 2006 - May 2014
Elavon September 2004 - October 2011
Skills
Merchant Services, Consultative Selling, Credit Cards, Contract Negotiations, Account Management, Sales, Sales Management, Real Estate, Small Business, Selling, Strategic Partnerships, Contract Negotiation, Entrepreneurship, Customer Service, New Business Development, Direct Sales, Marketing, Team Building
Education
University of Nevada Las Vegas Lee Business School 1997 — 2010
BS, Hospitality Adminstration
Carnival Cruise Lines January 2014 - Present
Carnival Cruise Lines April 2011 - January 2014
Elavon March 2010 - May 2011
Carnival Cruise Lines October 2007 - August 2009
Transworld Distributors January 2004 - June 2005
Convergys January 2003 - January 2004
Skills
Software Documentation, Time Management, Training, Management, Administration, Budgets, Customer Service, Process Scheduler, Invoicing, Accounts Payable, Microsoft Office, Spreadsheets, Sales, Administrative..., Outlook, Data Entry, Office Management, Cruises, Hospitality, Event Management
Education
Grayson High School
Miami Dade College
Business Administration Associates
Palo Alto Networks April 2014 - Present
Check Point Software Technologies November 2012 - April 2014
Healthesystems March 2011 - November 2012
Bealls INC July 2010 - January 2011
Elavon August 2004 - June 2010
PricewaterhouseCoopers February 2001 - August 2004
GSP Marketing Technologies November 1999 - February 2001
Skills
Network Security, IPS, F5 BigIP, Cisco Networking, Ruby, Linux System..., TCL, Cisco Nexus, DNS management, Firewalls, Network Design, Routing Protocols, Datacentres, Virtualization
Education
University of South Florida 1998 — 2001
Bachelor of Science, Management Information Systems
Elavon May 2009 - Present
Verizon Communications/Idearc Media January 2003 - December 2008
American Heart Association January 2001 - January 2003
CHRISTOPHER D January 2001 - January 2002
Rollins Leasing Corporation January 1998 - January 2001
South Florida January 1993 - January 1997
Skills
Sales, Sales Management, New Business Development, Team Building, Account Management, Strategic Planning, Marketing, Direct Sales, Customer Service, Business Development, Sales Process, Customer Retention, Management, Sales Operations, Leadership, Salesforce.com, Marketing Strategy, Training, Strategy, Cold Calling, Negotiation, B2B, Sales Presentations, Social Media Marketing
Education
University of Phoenix 2005 — 2006
MBA, Technology Management
University of Central Florida 1995 — 1998
BS, Business
Elavon, Inc. March 2010 - Present
Elavon Global Acquiring March 2010 - Present
Elavon August 2003 - Present
Elavon February 2001 - August 2003
Elavon February 2000 - February 2001
Education
Alabama State University
Georgia State University
Pilot Flying J May 2015 - Present
Bed Bath & Beyond June 2013 - May 2015
CBIZ April 2013 - February 2014
tennova March 2012 - April 2013
Elavon November 2011 - March 2012
Wells Fargo August 2011 - November 2011
Shazam September 2005 - July 2011
Skills
Adobe Acrobat, Microsoft Office 2007, Outlook, Data Entry, Access, Administrative..., Microsoft Excel, Microsoft Word, Spreadsheets, Fax, 10 Key, Sales, Time Management, Teamwork, Clerical Skills, Cashiering, Telephone Skills, Call Centers, Customer Service, Insurance, Invoicing, Lotus Notes, Microsoft Office, PowerPoint, Software Documentation, Team Building, Training, Event Planning, Retail, Management, Customer Satisfaction, Banking
Education
Des Moines Area Community College 2009 — 2011
Associate of Science, Business administration
Bondurant-farrar 2001 — 2004
High school
US Bank June 2015 - Present
Elavon September 2013 - June 2015
Elavon, Inc. June 2008 - September 2013
Skills
Payment Card Processing, Electronic Payments, Debit Cards, Risk Management, Banking, Relationship Management
Education
Strayer University 2011 — 2015
Bachelor’s Degree, Business Administration with a Concentration in Finance