Encompass Insurance
Encompass Insurance is a subsidiary of Allstate Corporation and is one of the largest personal property and casualty insurance brands sold exclusively through a network of more than 2,400 independent agents. Parent organization: Allstate Headquarters: Northbrook, IL Number of employees: 1,400 (July 2016) Revenue: 1 billion USD Founded: 1999
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Encompass Insurance Employees
Sentry West Insurance April 1994 - Present
ASCnet Board of Directors September 2009 - December 2012
Encompass Insurance January 2004 - December 2006
Skills
Property & Casualty..., General Insurance, Liability, Casualty, Professional Liability, Underwriting, Claim, Sales, Risk Management, Umbrella Insurance, Management, Legal Liability, Strategic Planning, Commercial Insurance, Insurance, Training, Motorcycle, Homeowners, Time Management
Education
Salt Lake Community College 1990 — 1993
Associates In Business, Business
Skyline High School 1986 — 1989
Encompass Insurance 2009 - Present
Allstate January 2008 - December 2008
Encompass Insurance 2004 - 2007
Nationwide Insurance 1999 - 2004
Allstate 1995 - 1999
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Account Management, Sales Management, New Business Development, Customer Satisfaction, Leadership, Coaching, Marketing, Training, Risk Management, Marketing Strategy, Recruiting, Contract Negotiation, Process Improvement, Management, Call Centers, Property & Casualty...
Education
State University of New York College at Oswego
Bachelor's Degree, Business Administration, Management and Operations
Stonewall Insurance Group September 2014 - Present
Encompass Insurance October 2003 - September 2014
CNA Insurance June 1999 - October 2003
CNA Insurance Company 1994 - 1999
Skills
Insurance, Life Insurance, Underwriting, Management, Property & Casualty..., Fixed Annuities, Sales, Sales Operations, Commercial Insurance, Liability, General Insurance, Casualty, Commercial Lines, Legal Liability, Claim, Casualty Insurance, Umbrella Insurance
Education
The University of Connecticut 1970 — 1974
B.A., Secondary Education/History/English
Encompass Insurance April 2005 - Present
Encompass Ins April 2005 - Present
Allstate April 1985 - April 2003
American Arbitration Assc March 1984 - April 1985
Skills
Subrogation, Claims Investigations, Recorded Statements, Fraud Claims, Claim, Liability Analysis, Litigation Management, Claim Investigation, Casualty Insurance, General Insurance, Property Damage
Education
The George Washington University 1979 — 1983
BS, Psychology
Encompass Insurance September 2014 - Present
Encompass Insurance July 2012 - September 2014
Encompass Insurance April 2004 - July 2012
CGU Insurance October 1980 - December 2002
Skills
Self-confidence, Sales Presentations, Passion for Helping..., Customer Satisfaction, Leadership, Pay Close Attention to..., Property & Casualty..., Great communications..., Sales Operations, Friendly Personality, Customer Retention, Building Relationships, Insurance, Sales, Selling, Highly Organized &..., Highly Dedicated, Training, Long-term Customer..., Sales Process, General Insurance, Underwriting, Claim, Account Management, Customer Service, Sales Management, New Business Development
Education
University of Phoenix 2005 — 2006
Moraine Valley Community College 1982 — 1984
Encompass Insurance 2008 - Present
Encompass Insurance 1999 - 2008
Encompass Insurance 1998 - 1999
Prudential Insurance 1993 - 1998
Skills
Casualty Claims, Automobile Liability, Claim, Casualty Insurance, Customer Service, Property Claims, Negotiation, Liability, Claims Management, Claims Handling, Claim Investigation, Subrogation, Liability Analysis, Teamwork, Property
Education
Caliornia State University Sacramento 1994 — 1997
Master of Business Administration (M.B.A.), Accounting and Finance
University of California, Davis 1989 — 1993
Bachelor of Arts (B.A.), Economics
Encompass Insurance September 2015 - Present
Fireman's Fund Insurance Company July 2014 - July 2015
Foremost Insurance May 2010 - July 2014
21st Century Insurance (An AIG Company) June 2007 - November 2009
AIG August 2004 - June 2007
Skills
Marketing, Sales, Strategy, Insurance, Customer Service, Property, Microsoft Excel, Microsoft Office, Claim, PowerPoint, Sales Management, Strategic Planning, Business Analysis, Liability, Management, Brokers, Umbrella Insurance, Property & Casualty..., Commercial Insurance, Commercial Lines, Legal Liability, General Insurance, Casualty, Competitive Analysis, Professional Liability, Claims Management, Workers Compensation, Account Management
Education
Seattle University 2001 — 2004
Bachelor of Arts (B.A.), Business Management
Champion Capital, Inc. April 2014 - Present
Encompass Insurance February 2010 - February 2013
Allstate Insurance March 1983 - February 2010
United States Army August 1977 - February 1981
Skills
Strategic Planning, Sales, CRM, Financial Services, Cross-functional Team..., Strategy, Competitive Analysis, Process Improvement, Product Management, Leadership, Management Consulting, Sales Management, Program Management, Vendor Management, Organizational..., Marketing Strategy
Education
Northwestern University - Kellogg School of Management 2007 — 2007
Executive Development Program
University of Illinois at Chicago 1998 — 2000
MBA, Marketing
Encompass Insurance September 2014 - Present
CNA Personal Insurance 1985 - 2000
Skills
Underwriting, Property & Casualty..., General Insurance, Casualty Insurance, Liability, Commercial Insurance, Insurance, Legal Liability, Umbrella Insurance, Risk Management, CPCU, Commercial Lines, Workers Compensation, Casualty
Education
Messiah College
Bachelor of Science (BS), Business Administration and Management, General
Pocono Mountain High School
Bachelor of Science (BS), Business Administration and Management, General
Encompass Insurance November 2013 - Present
Skills
Integrated Marketing, Media Planning, Mobile Marketing, Marketing Communications, Social Media, Marketing Strategy, Online Advertising, SEM, Creative Direction, Copywriting, Brand Development, Facebook, Marketing, Online Marketing, Proofreading, Social Media Marketing, Advertising
Education
Northwestern University 2005 — 2009
BA, English, Business Institutions
Allstate January 2014 - Present
Allstate Insurance March 2011 - December 2013
Encompass Insurance August 2008 - March 2011
Allstate March 2005 - August 2008
Allstate March 1994 - August 2008
Allstate June 1987 - March 1994
Skills
Property & Casualty..., Insurance, Strategic Planning, Cross-functional Team..., Turnaround Experience, Talent Management, Oral & Written..., Business Analysis, Innovation, Project Management, Microsoft Office, Claim, Claims Management, Leadership, General Insurance, Business Process..., Liability, Risk Management, Commercial Insurance, Legal Liability, Commercial Lines, Claim Investigation, Litigation Management, Subrogation, Management, Strategy, Underwriting, Workers Compensation, Professional Liability, Reinsurance, Casualty, Liability Analysis, Claims Resolution, Health Insurance, Property Damage, Employee Benefits, Property Claims, Settlement, Call Centers, Adjustments, Claims Handling, Process Improvement, Homeowners, CPCU, Casualty Insurance
Education
Queens College 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Economics
Queens College 1984 — 1987
Bachelor's degree-Economics, Economics
North American Claims Specialists September 2012 - Present
Encompass Insurance April 2011 - August 2012
Encompass Ins., Co. July 2003 - April 2011
Prudential Property & Casualty Ins., Co April 1981 - July 2003
Skills
Claims Management, Property Damage, Property & Casualty..., Insurance, Commercial Insurance, Claim, Negotiation, Customer Service, Casualty, Xactimate, Claim Investigation, General Insurance, Commercial Lines, Legal Liability, Professional Liability, Contractors, Small Business, Loss Prevention..., Risk Assessment, Risk Analysis
Education
Loyola College in Maryland 1974 — 1978
B.A., History
St. Mark's High School
Encompass Insurance October 2014 - Present
Raymus Homes March 2014 - September 2014
iTradeNetwork August 2012 - March 2014
Manteca Bowl / Rookies Pub & Grill January 2012 - June 2012
KNBR Radio May 2010 - February 2012
Aeropostale May 2008 - July 2009
Skills
Microsoft Excel, Facebook, PowerPoint, Event Planning, Friendly Personality, Creative Writing, Microsoft CRM, Microsoft Word, Wordpress, Twitter, Time Management, Salesforce.com, Social Media, WordPress, Sales
Education
Saint Mary's College of California 2009 — 2012
Bachelor of Arts (B.A.), Communications/English
Modesto Junior College 2007 — 2009
n/a, general
Encompass Insurance December 2014 - Present
TechniPower, Inc. December 2013 - December 2014
YMCA May 2013 - December 2013
PeopleNet Personnel May 2013 - December 2013
YMCA May 2011 - December 2013
YMCA August 2008 - May 2011
Skills
First Aid, Leadership, Recruiting, Cpr Certified, Public Speaking, Networking, Management, Cold Calling, Time Management, Training, Interviews, Sales, Customer Service, Microsoft Excel
Education
The University of Georgia 2012 — 2013
Bachelor of Arts (B.A.)
West Forsyth High School 2007 — 2009
The Warranty Group August 2015 - Present
Encompass Insurance September 2014 - August 2015
Encompass Insurance October 2013 - September 2014
Allstate August 2011 - October 2013
Skills
Insurance, Data Analysis, Microsoft Excel, Communication Skills, Written & Oral..., Sales Operations, Actuarial Science, Organized Multi-tasker, Business Analysis, PowerPoint, Efficiency, Financial Modeling, Process Improvement
Education
Northwestern University 2008 — 2011
Bachelor of Arts (BA), Mathematics
University College London, U. of London 2010 — 2010
Study abroad, Mathematics
University of Illinois at Chicago 2007 — 2008
Bachelor's degree, Mathematics
Hugo's of Melrose October 2013 - Present
Encompass Insurance February 2004 - November 2013
Enterprise Rent-A-Car July 1998 - February 2004
Skills
Subrogation, Property Damage, Casualty, Property & Casualty..., Claims Management, Liability, Claim, Liability Analysis, General Insurance, Claim Investigation, Commercial Insurance, Insurance, Litigation Management, Claims Handling, Customer Service
Education
Stonehill College 1994 — 1998
Bachelor of Arts (B.A.), Business Administration and Management, General
Stella & Dot April 2013 - Present
Genesis HealthCare January 2010 - Present
HCR Manorcare January 2009 - Present
Manor of Bowling Green January 2009 - Present
HCF Management January 2009 - Present
Flowers Hospital January 2009 - Present
Concept Rehab, Inc January 2009 - Present
Encompass Insurance January 2010 - April 2014
Skills
ACP certified, Red Cross CPR certified, NBCOT Certified, Cpr Certified, Occupational Therapy, Geriatric Rehabilitation, Orthopedic..., SNF, Neurorehabilitation, Activities of Daily..., Functional Capacity..., Fall Prevention, Upper Extremity, Rehab, Manual Therapy, Acute Rehabilitation, Splinting, Stroke Rehabilitation, Sensory Integration, Elder Care, Clinical Research, Traumatic Brain Injury
Education
The University of Findlay 2009 — 2013
Master of Science (M.S.), Occupational Therapy
University of Findlay 2009 — 2011
Bachelor of Science (B.S.), Occupational Therapy
University of Toledo 2010 — 2010
Clinical/Medical Laboratory Science/Research and Allied Professions
Owens Community College 2003 — 2007
Associate of Science (A.S.), Occupational Therapy/Therapist
Encompass Insurance - Allstate May 1999 - Present
Allstate 1999 - 2013
Encompass Insurance 1999 - 2013
Skills
Process Improvement, Process-driven, Usability Testing, Customer Driven, Project Management, Customer Experience, Internal & External..., Communicative Skills, Enthusiastic..., Enthusiasm to learn, Adaptability, Loyal, Highly responsible, Harmony, Maximizer, Process Excellence, Attentiveness to Detail, People Skills, Intellectually Curious, General Insurance, Insurance, Property & Casualty..., Risk Management, Leadership, Customer Retention, Requirements Gathering, Casualty
Education
Roosevelt University 2000 — 2007
Bachelor's degree, Industrial and Organizational Psychology
Agent Ave June 2014 - Present
Trusted Choice - MN Independent Insurance Agents & Brokers Association January 2013 - Present
SalesPower! 1995 - Present
Minnesota State High School League 1994 - Present
GMAC Insurance Company March 2011 - December 2012
Encompass Insurance 1992 - 2011
Horace Mann Insurance 1977 - 1987
Slayton School District September 1974 - March 1977
Skills
Insurance, Coaching, Leadership Development, Public Speaking, Training, Motivational Speaking, General Insurance, Leadership, Marketing, Property & Casualty..., Change Management, Sales Presentations, Team Building, Sales, Management, Sales Operations
Education
St. Cloud State University 1969 — 1974
Bachelor of Science (BS), Elementary Education and Teaching
Red Carpet 1970 — 1974
BS, Psychology, A+
New Ulm High School 1966 — 1969
Encompass Insurance August 2011 - Present
Skills
Commercial Insurance, General Insurance, Insurance, Liability, Property, Underwriting
Education
Our Lady of the Lake University 1986 — 1990
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
The University of Dallas
Master of Business Administration (M.B.A.), Marketing
Franklin Public Schools November 2013 - Present
Foxboro High School September 2011 - Present
Tower Group Companies January 2004 - January 2011
Encompass Insurance December 1999 - December 2004
Skills
Music Education, Singing
Education
University of Massachusetts Boston 1995 — 1998
Bachelors, music
New England Conservatory of Music
Texas Farm Bureau Insurance Companies April 2014 - Present
Encompass Insurance February 2012 - April 2014
Intelitrac, Inc. January 2011 - February 2012
SERVPRO April 2007 - November 2010
Best Buy July 2003 - August 2007
Skills
Marketing, Sales, Building Business..., Customer Service, Property & Casualty..., Xactimate, Insurance, Property Claims, Microsoft Office, QuickBooks, Office Administration, Accounts Receivable, Accounts Payable, Criminal Law, Criminal Justice, Recruiting, PowerPoint, Training, Public Speaking, Security, Microsoft Excel, Strategic Planning, Team Building, Outlook, Human Resources, Microsoft Word, Government, Analysis, Leadership
Education
Tarleton State University 2009 — 2011
BS, Criminal Justice
Texas State University 2004 — 2008
Criminal Justice
Nolan Catholic High School 2000 — 2004
Diploma
Encompass Insurance December 2012 - Present
Kathryn's Katering May 2012 - Present
Kelly Services May 2012 - December 2012
New Story October 2011 - May 2012
HCR ManorCare December 2004 - June 2011
BERKS COUNTY INTERMEDIATE UNIT May 2008 - May 2011
HCR ManorCare December 2004 - May 2011
Skills
Microsoft Office, Switchboard, Fax, Copying, Communication Written, Oral Communications, Postage Meter, General Office Duties, Front Office, Multitasker, Detail Orientation
Education
KUTZTOWN UNIVERSITY 2007 — 2010
Bachelors of Science, Education; Concentration; Elementary Education /English
Reading Area Community College
Elementary Education
Farmers Insurance Group of Companies April 2015 - Present
Farmers Insurance Group June 2013 - April 2015
Allstate January 2012 - May 2013
Allstate January 2011 - December 2011
Encompass Insurance January 2009 - December 2010
Allstate January 1996 - December 2008
Allstate July 1989 - December 1995
Skills
Property & Casualty..., Commercial Insurance, General Insurance, Insurance, Commercial Lines, Life & Health Insurance, Securities, Sales Management, Designated Supervisory..., LUTCF Fellowship, Leadership, Sales, New Business Development, Life Insurance, Casualty, Sales Operations, Term Life Insurance, Casualty Insurance, Underwriting
Education
Pace University 1985 — 1988
BA, Economics
Encompass Insurance December 2012 - Present
GMAC Insurance May 2011 - December 2012
Metlife Auto & Home Insurance Company January 2002 - May 2010
James F. Sutton Agency January 1997 - January 2002
Cotgreave Ins January 1985 - January 1997
Skills
Sales Management, Underwriting, Insurance, Commercial Insurance, Sales Operations, Casualty, General Insurance, Property & Casualty..., Sales, Liability, Brokers
Education
Stony Brook Adult Education
NY State Brokers License P & C
Blake Business School
Executive Business Certificate Program
Suffolk County Community College
Chubb Insurance June 2013 - Present
Chubb Insurance November 2005 - June 2013
Chubb Insurance July 2004 - November 2005
Chubb Insurance September 2003 - July 2004
Chubb Insurance January 2000 - September 2003
Encompass Insurance 1996 - 2000
Skills
Property & Casualty..., General Insurance, Underwriting, Insurance, Liability, Casualty Insurance, Commercial Insurance, Umbrella Insurance
Education
The University of New Mexico 1990 — 1994
Bachelor's Degree, Political Science, Cum Laude
The Griffith Agency, Inc September 2003 - Present
Encompass Insurance April 2014 - Present
Independent Insurance Agents of Trumbull County, Inc. January 2011 - Present
The Girard Community Committee / Girard Multi-Generational Center April 2006 - Present
Skills
Property & Casualty..., Commercial Lines, General Liability, Auto Liability, Life Insurance, Group Benefits, Individual Health..., Surety Bonds, Fidelity Bonds, Legal Liability, Liability Analysis, Health Insurance, Umbrella Insurance, Flood Insurance, Term Life Insurance, Universal Life, Whole Life, Licensed Life, Licensed Property
Education
The Ohio State University 1998 — 2003
BS, Human Ecology
Delta Air Lines August 2012 - Present
UnitedHealth Group June 2012 - July 2012
Encompass Insurance August 2010 - May 2012
Syntel July 2007 - July 2010
Syntel September 2004 - June 2007
Skills
SDLC, Requirements Analysis, Business Process, Project Management, Software Development, CRM, Requirements Gathering, Experienced Business..., Testing, Management, Team Management, Knowledge Management, Mentoring, Mobile Applications, Mobile Technology, Mobile Device Management
Education
Padmashree Dr D. Y. Patil Vidyapeeth 2000 — 2004
B.E., Electronics
DPS
DPS
Encompass Insurance October 2013 - Present
New Jersey Property Liabilty Insurance Guaranty Association May 2013 - October 2013
New Jersey Property Liability Insurance Guaranty Association April 2012 - May 2013
New Jersey Property Liability Insurance Guaranty Association April 2010 - April 2012
Unitrin Direct Auto Insurance September 2009 - April 2010
Schweitzer-Mauduit International Inc February 2009 - July 2009
Mercury Insurance Group May 2007 - September 2008
AIG February 2003 - May 2007
Response Insurance July 2002 - February 2003
Response Insurance December 2001 - July 2002
Skills
Rutgers S.A.F.E.T.Y..., Claim, Insurance, Microsoft Office, ISO, Cpr Certified, AED, Customer Service, Written & Verbal..., Adaptable to Changes, Dependable Team Player, Personal Injury, Quality Control, Quality Assurance, Bill Review, Appeals, Subrogation, Critical Thinking, Property Damage, Workers Compensation, General Insurance, Claims Management, Health Insurance, Property
Education
Rutgers, The State University of New Jersey-Newark 1994 — 1997
Linden High School 1990 — 1994
College Prep
Chubb July 2012 - Present
Mitchell International October 2011 - July 2012
Allstate January 2011 - July 2011
Allstate June 2008 - January 2011
Encompass Insurance March 2003 - June 2008
Encompass Insurance January 2000 - March 2003
CNA Insurance June 1997 - January 2000
CNA Insurance March 1996 - June 1997
Farmers Insurance September 1993 - March 1996
Skills
Analysis, Consulting, Contract Negotiation, Corporate Partnerships, Decision Support, Executive Relationship..., Personnel Management, Presentation Delivery, Reporting, Strategic Planning, Team Building, Team Leadership, Vendor Management, Vendor Selection, Executive Positions, Insurance, Supplier Evaluation, Leadership, Partnerships, Management, Claim, Operations Management, Process Improvement, Project Management, Risk Management, Property & Casualty..., Casualty, General Insurance, Commercial Insurance, Liability, Training, Legal Liability, Strategy, Business Process..., Program Management, Management Consulting, Cross-functional Team..., Commercial Lines, Business Intelligence, Salesforce.com, Sales Operations, Litigation Management, Claim Investigation, Analytics, Underwriting, Workers Compensation, Claims Resolution, Liability Analysis, Health Insurance, Brokers
Education
Southern Illinois University, Carbondale
Bachelor of Science, Finance
ClaimForce, Inc. November 2009 - Present
Career Education Corporation February 2008 - April 2009
Career Education Corporation July 2007 - February 2008
Career Education Corporation November 2006 - July 2007
Allstate Insurance Co. January 2000 - February 2006
CNA Personal Insurance 1998 - January 2000
Encompass Insurance 1998 - January 2000
CNA Insurance Company 1985 - 1998
Touche Ross 1976 - 1985
Skills
Strategic Planning, Mergers, Financial Analysis, Executive Management, Financial Modeling, Budgets, Managerial Finance, Acquisition Integration, Financial Reporting, Change Management, Leadership, Process Improvement, Forecasting, Team Building, Mergers & Acquisitions, Strategic Financial..., Finance, Accounting, Management Consulting, Cross-functional Team..., Management, Strategy, Analysis, Insurance, Sarbanes-Oxley Act, Project Planning, ERP
Education
Northwestern University - Kellogg School of Management 1973 — 1976
MBA, Finance and Accounting
Northwestern University 1967 — 1972
BA, History
University of Illinois at Urbana-Champaign
CPA
Encompass Insurance August 2012 - Present
Allstate November 1999 - November 2012
Encompass Insurance 1999 - 2011
Encompass Insurance 1999 - 2011
Skills
Insurance, Property & Casualty..., Workers Compensation, General Insurance, Commercial Insurance, Underwriting, Customer Service, Public Speaking, Brokers, Casualty, Claims Management, Coaching, Customer Retention, Commercial Lines, Homeowners, Insurance Brokerage, Leadership, Legal Liability, Liability, Licensed Property, Life Insurance, Management, Marketing, Microsoft Excel, New Business Development, Sales, Sales Management, Sales Operations, Selling, Strategic Planning, Team Building, Umbrella Insurance, Health Insurance, Marine Insurance, Casualty Insurance
Education
University of Georgia - Terry College of Business 1982 — 1985
BBA, Insurance
Colquitt County High School
Colquitt County High School
Home Remodeler October 2013 - Present
Encompass Insurance April 2006 - October 2013
Piehler Automotive Dealership April 2004 - April 2006
Progressive Insurance February 1998 - April 2004
Brooks Washburn, AIA Architect September 1993 - September 1995
Massena Pennysaver September 1991 - September 1993
Skills
Property & Casualty..., Insurance, Claim, General Insurance, Claims Management, Liability, Casualty, Property Damage, Claim Investigation, Health Insurance, Term Life Insurance, D&O, Liability Analysis, Claims Resolution, Subrogation, Reinsurance, Litigation Management, Brokers, Xactimate, Homeowners, Commercial Lines, Workers Compensation, Casualty Insurance
Education
University at Buffalo 1995 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
State University of New York at Delhi 1989 — 1991
Associate of Science (A.S.), Architecture
Norwood-Norfolk Central School 1976 — 1988
Regents Degree
Salon Studio 1401 @ Good Hair Day Salon July 2012 - Present
MileMeter Insurance December 2011 - April 2012
Zurich North America February 2002 - March 2011
Encompass Insurance August 1999 - February 2002
North Arlington Children's Clinic November 1998 - August 1999
Skills
Claim, Property & Casualty..., Claim Investigation, Legal Liability, Liability, Commercial Insurance, Customer Service, Casualty Claims, General Insurance, Outlook, Customer Satisfaction, Microsoft Excel, Subrogation, Catastrophe, Microsoft Word, Sales, Cosmetology
Education
Metroplex Beauty School 2005 — 2007
Cosmetology, Cosmetology/Cosmetologist, General
The University of Texas at Arlington 1997 — 2001
Lincoln High School
CNA May 2011 - Present
CNA June 2007 - May 2011
Berkley Underwriting Partners 2003 - 2007
Encompass Insurance 2001 - 2003
Safeco December 1998 - August 2001
Allstate June 1989 - December 1998
Skills
Professional Liability, Commercial Lines, Casualty, Actuarial Science, Property & Casualty..., General Insurance, Liability, Commercial Insurance, Insurance, Pricing
Education
Purdue University
Bachelor's Degree, Mathematics
State Farm Insurance April 2012 - Present
Taylored Expressions May 2011 - Present
www.ablogcalledwanda.com December 2009 - Present
State Farm Insurance January 1987 - Present
State of California, Department of Insurance May 2008 - April 2012
The Hartford 2007 - May 2008
Encompass Insurance March 2001 - March 2007
Skills
Claim, Property & Casualty..., Insurance Compliance, Training, Claims Management, Diversity Training, Insurance, Social Networking, Marketing, Blogging, Social Media, Leadership, Liability, Customer Service, Public Speaking, Photography, Microsoft Office, Microsoft Excel, Underwriting, Risk Management, Blogger, Red Cross Volunteer, Commercial Auto..., UC Berkeley Alumni..., Professional Writing, Insurance Litigation, Florida Insurance..., Texas Insurance License, Regulatory Compliance, Report Writing
Education
University of California, Berkeley 1982 — 1986
BS
Encompass Insurance November 2014 - Present
Encompass Insurance June 2014 - Present
Pike Consulting January 2012 - Present
Village of Villa Park November 2013 - June 2014
GiGi's Playhouse, Inc - Down Syndrome Achievement Centers, Fox Valley Location March 2009 - November 2013
First Presbyterian Church of DuPage August 2008 - August 2011
Skills
Online Marketing, Nonprofits, Direct Marketing, Social Media, Marketing Communications, Leadership, Social Media Marketing, Marketing, Email Marketing, Music Direction, Worship Music, Customer Service, Social Networking, Sales, Public Speaking, Event Planning, Fundraising
Education
Northern Illinois University
Bachelor's degree, Broadcast Journalism/Music Education
Roosevelt University
Master of Science, Integrated Marketing Communications, 4.0/4.0
Encompass Insurance September 1972 - Present
CNA Insurance September 1972 - September 1997
Skills
Microsoft Excel, Customer Service, PowerPoint, English, Research, Windows, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Editing, C, Java, Analysis, Access
Education
Exeter 1968 — 1972
High School
Penn State University
Encompass Insurance September 1972 - Present
CNA Insurance September 1972 - October 1998
Skills
Associate in Sales, Associate in Personal..., Certified Professional..., Certified Professional..., Certified Insurance..., Designated Advanced...
Education
Exeter HS 1965 — 1972
business, Business/Commerce, General
Penn State University
Encompass Insurance January 2012 - Present
Allstate Insurance Co. May 2011 - January 2012
Allstate Insurance Co. June 2008 - May 2011
Allstate Insurance Co. January 2002 - June 2008
Allstate Insurance Co. June 2000 - January 2002
Allstate Insurance Co. June 1996 - June 2000
Allstate Insurance Co. December 1995 - June 1996
Skills
Data Analysis, Claim, Property & Casualty..., Insurance, Training, Liability, Team Building, Casualty, Claim Investigation, Commercial Insurance
Education
North Dakota State College of Science 1982 — 1984
Encompass Insurance October 2013 - Present
Travelers September 2012 - October 2013
Progressive February 2006 - August 2012
Skills
Customer Service, Insurance Claims, Property Damage, Data Analysis, Claims Management, Team Building, Property, Account Management, Customer Retention, Liability Analysis, Access, Analysis, Automobile Accidents, Budgets, Casualty, Change Management, Claim, Claims Handling, Claim Investigation
Education
University of California, Riverside 2001 — 2005
Bachelors of Arts, Business Economics
AIG July 2012 - Present
Charles Bothem And Assoc. January 2011 - Present
Encompass Insurance September 1995 - October 2011
Multi Line Casualty September 2010 - 2010
ENCOMPASS INSURANCE, a subsidiary of Allstate Insurance January 1995 - 2010
CONTINENTAL INSURANCE January 1988 - January 1995
Continental Insurance April 1977 - November 1994
CONTINENTAL INSURANCE January 1985 - January 1988
CONTINENTAL INSURANCE January 1982 - January 1985
Skills
Claims, Casualty, General Insurance, Insurance Claims, Auditing, Subrogation, Property & Casualty..., Commercial Lines, Litigation Management, Liability, Coverage, General Liability, Workers Compensation, Professional Liability, Claim, Homeowners, Insurance, Commercial Insurance, Claims Management, Litigation, Public Liability, Liability Analysis, Underwriting, Property, Claim Investigation, Personal Injury, Reinsurance, Umbrella Insurance, Risk Management, Property Claims, Product Liability, Claims Handling, Adjustments, Arbitration, Legal Liability, CPCU, Excess, Employment Practices..., Life Insurance, Sales, Property Damage, Health Insurance, Disability Insurance, Insurance Law, D&O, Management, Casualty Insurance
Education
Randolph-Macon College 1965 — 1969
BA, Sociology
Randolph-Macon College
BA
Travelers July 2011 - Present
US field hockey 1995 - 2014
Encompass Insurance July 2007 - July 2011
Allstate Insurance February 1998 - July 2007
Skills
Property & Casualty..., Insurance, General Insurance, Casualty, Liability, Workers Compensation, Umbrella Insurance, Claim, Diversity Training, HR Consulting, Sales Management, Recruiting
Education
University of Nebraska at Kearney 1987 — 1989
MBA, Business Admin
Minnesota State University, Mankato
BA, Economics
Minnesota State University, Mankato
BSc, Business Admin, Communication
Foley Family Wines August 2012 - Present
AAA NCNU Insurance Exchange January 2012 - August 2012
Cakebread Cellars August 2011 - November 2011
Pinnacol Assurance April 2008 - June 2011
American Wine Society January 2010 - December 2010
Pinnacol Assurance May 2007 - April 2008
National Farmers Union August 2006 - May 2007
Encompass Insurance April 2004 - August 2006
Safeco November 2002 - April 2004
Safeco April 2002 - November 2002
Skills
Wine, Analysis, Process Improvement, Training, Customer Service, Budgets, Strategy, Strategic Planning, Business Analysis, Data Analysis, Program Management, Underwriting, Property & Casualty..., Insurance, Risk Management, Sales, Product Development, Business Development, Product Management, Decision Support, Management Consulting, Project Management, Access, Pricing
Education
University of California, Davis 2009 — 2012
Certificate in Winemaking, Winemaking / Enology
International Wine Guild 2008 — 2008
Certified Executive Wine Sommelier
Southern Illinois University, Edwardsville 1994 — 1998
Actuarial Science, Math, Statistics
E.A. Renfroe & Company, Inc. September 2005 - Present
Encompass Insurance June 2002 - September 2005
Staggs, Good and Associates September 2001 - May 2002
Texas Farm Bureau Insurance Companies November 1998 - May 2001
Farmers Insurance Group of Companies January 1996 - May 1998
Oklahoma Farm Bureau Mutual Insurance January 1995 - January 1996
Education
Northeastern State University 1992 — 1994
Bachelor of Science (BS), Criminal Justice
Tulsa Community College 1989 — 1992
Associate of Arts (A.A.), Criminal Justice
Encompass Insurance February 2015 - Present
Freedom Insurance Agency Inc August 2005 - December 2014
Bennett Office Tecnologies March 2002 - December 2004
Gateway August 1998 - February 2002
Skills
Sales Management, Account Management, Business Development, Customer Service, Insurance, Leadership, Management, Marketing, Marketing Strategy, New Business Development, Recruiting, Sales, Small Business, Team Building, Training, Solution Selling, Strategic Planning, Public Speaking
Education
The University of South Dakota 1993 — 1997
BS, Marketing
Willmar 1989 — 1993
Daly, Crowley, Mofford & Durkee, LLP May 2015 - Present
Encompass Insurance September 2014 - April 2015
Bigelow & Puglisi, P.C. 2008 - 2014
Expert Real Estate Co., Poznan, Poland 2003 - 2004
Law Office of Aleksander Kozlowski, Esq. 1999 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Negotiation, Editing, Creative Problem Solving, Office Administration, Adobe Acrobat, Social Media, Statistics, Analysis, Polish, HIPAA, Internet, Civil Litigation, Workers Compensation, Social Security..., Tutoring, Personal Injury, Insurance, Claim, Liability, Legal Research, Legal Writing
Education
Suffolk University 2007 — 2009
Bachelor of Science (B.S.), Paralegal Studies
Massachusetts Bay Community College 2005 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Encompass Insurance April 2015 - Present
Temple University October 2010 - December 2014
Education
Temple University 2010 — 2014
Bachelors of Business Administration, Healthcare Risk Management & Insurance
Allstate May 2015 - Present
Encompass Insurance October 2013 - Present
Lamb Financial Group August 2012 - July 2013
Liberty International Underwriters July 2008 - August 2012
American International Group April 2004 - February 2008
Gap Inc. August 1999 - August 2005
Skills
Project Management, Claims Management, Casualty Insurance, Marketing Communications, D&O, Insurance, Claim, Professional Liability, Claims Handling, Employment Practices..., Litigation Management, Liability, EPL, Negotiation, Property & Casualty..., Arbitration, Risk Management, GL, Customer Service, Legal Liability, Insurance Law, Compliance, Training, Analysis, General Insurance
Education
Rutgers, The State University of New Jersey-New Brunswick 2004 — 2007
Masters, Labor & Employment Relations
The George Washington University 2000 — 2004
B.A., Communications
High Point Regional High School 1996 — 2000
Rainwerks June 2015 - Present
Ardent Scope Marketing April 2013 - Present
OvationLiving.com and JudyLane.com November 2014 - February 2015
Waste Management August 2012 - April 2013
Encompass Insurance October 2011 - February 2012
Challenger, Gray & Christmas, Inc. November 2009 - June 2011
Chicagoland Chamber of Commerce: disabilityworks September 2008 - December 2009
Accessible Chicago January 2006 - April 2008
Allstate Insurance Company March 1989 - May 1995
Skills
Marketing Strategy, Blogging, Social Media, Public Relations, Small Business, Business Analysis, Business Writing, Project Portfolio..., Project Management, Proposal Writing, PMP, Sales Support, Case Studies, White Papers, Press Releases, Business Marketing, Copywriting, CRM, Integrated Marketing, Management, Marketing, B2B Marketing, Sales, Market Planning, Email Marketing, Business Strategy, Strategy, Social Media Marketing, Newsletters, Sales Process, Budgets, Lead Generation, Leadership, Marketing Communications
Education
Roosevelt University 2003 — 2005
M.S., Integrated Marketing Communications
Northern Illinois University
Bachelor of Arts (B.A.), Communication and Media Studies
NYS Department of Environmental Conservation May 2010 - Present
NYS DEC May 2010 - November 2011
Encompass Insurance November 2006 - July 2009
Lowe's Home Improvement November 2005 - November 2006
The Log Jam Restaurant May 2003 - December 2005
WSWHE BOCES February 2003 - November 2005
Shenendehowa Central School November 2002 - November 2005
Town of September 2005 - October 2005
Sylvan Learning Center March 2003 - November 2004
Kent-Delord House Museum September 2000 - December 2000
Skills
ArcMap, ArcPad, Microsoft Office, GPS navigation, Public Speaking, GPS, Retail, Research, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Outlook, Analysis, Data Collection, Management, Inventory Management, Project Management, ArcGIS, Environmental Education, Ecology, Environmental Policy
Education
SUNY- ESF Ranger School 2009 — 2010
AAS, Forest Technology
SUNY Plattsburgh 2003 — 2004
MSED, Curriculum & Instruction
SUNY Plattsburgh 1996 — 2001
BS, Secondary Education, Social Studies
KyKy's Treasures April 2012 - Present
Encompass Insurance November 1999 - September 2009
Education
Ohio Wesleyan University 1992 — 1996
Bachelor of Science (BS), Sociology
Encompass Insurance June 2011 - Present
Encompass Insurance June 2009 - June 2011
Encompass Insurance September 2004 - June 2009
Allstate Insurance Co January 1998 - August 2004
Skills
Was Xactimate Trainer...
Education
Northern Illinois University 1981 — 1984
BA, Economics
Willima Rainey Harper Community College 1979 — 1981
Associate in Arts, Business
Hoffman Estates High School 1975 — 1979
HS
Encompass Insurance June 2008 - Present
Allstate Insurance 1995 - Present
Skills
Financial Analysis, Insurance, Financial Modeling, Strategic Financial..., Leadership, Property & Casualty..., Underwriting, Process Improvement, Pricing
Education
University of Illinois at Chicago 2003 — 2006
MBA, Finance, Marketing
The University of Kansas 1986 — 1990
BS, Education
Encompass Insurance June 2014 - Present
Encompass Insurance June 2012 - June 2014
Allstate Insurance January 2004 - June 2012
Enterprise Rent-A-Car July 2002 - January 2004
Skills
Risk Management, Leadership, Project Management, Underwriting, Property & Casualty..., Insurance, General Insurance, Cross-functional Team..., Product Management, Team Leadership, Strategic Planning, Customer Service, Claim, Performance Management, Management, Process Improvement, Sales, Team Building, Training, Strategy, Project Implementation, Standards Compliance, Process Excellence, Process Efficiency
Education
St. Bonaventure University 1998 — 2002
BS, Biology
Encompass Insurance May 2015 - Present
Chicago Fury March 2011 - Present
Des Moines Buccaneers June 2010 - Present
Allstate August 2011 - May 2015
Chicago Wolves 2011 - 2011
Skills
Insurance, Microsoft Excel, Project Management, Communication, Leadership, Sales, Teamwork, Account Management, Marketing, Strategic Planning, Time Management, Coaching, Customer Service, Management, PowerPoint, Public Speaking, Social Media, Team Building
Education
Northern Michigan University 2006 — 2010
Finance, Business, Finance
Encompass Insurance January 2012 - Present
Allstate Insurance January 2007 - December 2011
CNA Insurance January 1990 - December 2000
Skills
Insurance, Business Analysis, Property & Casualty..., Process Improvement, Requirements Gathering, Vendor Management, SDLC, Commercial Insurance, General Insurance, Business Process..., Financial Risk, Program Management, Requirements Analysis, Software Project..., Software Development, Software Documentation
Education
Loyola University of Chicago 1980 — 1983
Master of Business Administration (MBA), Accounting and Finance
Loyola University of Chicago 1978 — 1983
BA, MBA, Finance and Accounting
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance September 2012 - June 2015
Liberty Mutual Insurance July 2010 - September 2012
CNA March 2009 - June 2010
Encompass Insurance June 2008 - March 2009
Allstate Insurance January 2004 - June 2008
Skills
Insurance, Property & Casualty..., Risk Management, Change Management, Claims Management, Claim, Commercial Insurance, Leadership, Marketing Strategy, Process Improvement, Strategy, Underwriting, Analytics, Analysis, Business Analysis
Education
Northwestern University - Kellogg School of Management 2007 — 2010
MBA, Finance; Strategy & Management
Universitat d'Alacant 2003 — 2003
International Business
Penn State University 1999 — 2003
BA, Management Sciences & Information Systems; International Business
Barrington High School
Erie Insurance January 2003 - Present
Sterling Insurance Co. September 2000 - December 2002
Encompass Insurance March 1996 - September 2000
Skills
Property, Liability
Education
University at Albany, SUNY 1983 — 1985
BS, Business
Nassau Community College 1981 — 1982
AS, Business
Kantar May 2008 - Present
TNS July 2013 - Present
Kantar April 2009 - June 2013
Millward Brown May 2008 - August 2010
ARAMARK March 2006 - May 2008
Encompass Insurance 2002 - 2006
McDonald's Corporation June 2000 - December 2000
Skills
Excel, Access, Forecasting, Financial Reporting, Financial Analysis, Budgeting, Analysis, Insurance, PowerPoint, Microsoft Office, Word, SOX, Planning, Business Objects, Data Analysis, Business Analysis, Financial Modeling, Business Intelligence, Deltek, Budgets, Business Process..., Business Planning, Strategy, Finance, Strategic Financial..., Accounting, Strategic Planning, Process Improvement, Variance Analysis, Sarbanes-Oxley Act, Managerial Finance, Internal Controls, Financial Accounting, Analytics, Account Reconciliation, Market Research, Microsoft Excel, Cognos, Auditing, Hyperion Enterprise
Education
North Central College 2003 — 2006
MBA, Accounting
North Central College 1998 — 2002
Bachelor of Science, Finance, Accounting
Bishop McNamara High School 1994 — 1998
Maternity B.V.M.
Imperial Fire and Casualty Insurance Co. December 2013 - Present
National Automotive Insurance Company February 2012 - November 2013
Clifton Park Insurance Agency LLC March 2011 - April 2012
Mercury Insurance August 2001 - March 2011
Encompass Insurance April 1998 - August 2001
Peerless Insurance 1996 - 1998
General Accident Insurance Company 1990 - 1995
Skills
Property & Casualty..., Insurance, Casualty, Liability, Claim, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Strategic Planning, Team Building, Risk Management, Negotiation, Legal Liability, Claims Management, Property Damage, Commercial Insurance, Subrogation, Claim Investigation, Liability Analysis, Leadership, Litigation Management, General Insurance, Commercial Lines, Claims Resolution, Claims Handling, Casualty Insurance
Education
Marist College 1986 — 1988
Bachelors of Science, Business Administration/Marketing
Encompass Insurance July 2000 - Present
Allstate 2000 - Present
Skills
Claims, Liability, Property & Casualty..., Insurance, Claim
Education
Texas A&M University-Commerce
B.S, Journalism
Munich Reinsurance America, Inc. March 2009 - Present
XL Insurance September 2006 - March 2009
Encompass Insurance 2002 - 2006
New Jersey Department of Banking & Insurance 1999 - 2002
CIGNA 1991 - 1999
Skills
Casualty, Property & Casualty..., General Insurance, Underwriting, Insurance
Education
Temple University 1987 — 1991
Bachelor's degree, Actuarial Science and Finance
Encompass Insurance March 2013 - Present
Safeco Insurance June 2004 - March 2013
Charter Insurance First Magnus 1992 - 2004
Skills
General Insurance, Property & Casualty...
Education
University of Arizona 1986 — 1990
Encompass Insurance April 2014 - Present
Encompass Insurance January 2010 - Present
The Four's 2000 - August 2014
Encompass Insurance April 2008 - January 2010
Encompass Insurance August 2002 - November 2008
Encompass Insurance November 2005 - April 2008
Quincy Mutual Fire Insurance November 2001 - August 2002
Hanover Insurance November 1998 - November 2001
CNA Insurance February 1988 - November 1998
Skills
Liability, Litigation, Casualty, Property & Casualty..., Claim, Commercial Lines, Subrogation, Professional Liability, Claims Management, General Insurance, Commercial Insurance, Litigation Management, Workers Compensation, Underwriting, Property Damage, Insurance, Arbitration, Fraud, Claim Investigation, Mediation, Claims Resolution, Insurance Law, Reinsurance, Umbrella Insurance, Claims Handling, Liability Analysis, Casualty Insurance
Education
Quincy College 1988 — 1990
Associates, Business Administration
Newman Preparatory 1983 — 1986
The Hartford Insurance Group September 2006 - Present
Encompass Insurance August 2002 - September 2006
Civil Service Employees Insurance Company April 1995 - September 2002
Education
Montana State University-Bozeman 1980 — 1984
Business Management, Business Administration and Management, General
Encompass Insurance February 1998 - Present
Education
Montclair State University 1980 — 1985
AIG June 2009 - Present
Chartis October 2007 - June 2009
AIG April 2005 - October 2007
Encompass Insurance January 2000 - April 2005
CNA Insurance October 1991 - January 2000
Liberty Mutual September 1983 - October 1991
Skills
Commercial Insurance, Underwriting, Property & Casualty..., Insurance, Life Insurance, Leadership, Marketing, Strategy, Casualty, Team Building, Liability, Management, Professional Liability, Sales, Legal Liability, General Insurance, Brokers, Claim, Claims Management, Commercial Lines, Customer Retention, D&O, Directors & Officers..., Disability Insurance, Employee Benefits, Employment Practices..., Excess, Inland Marine, Insurance Brokerage, Liability Analysis, Selling, Sales Operations, Training, Litigation Management, Risk Management, Umbrella Insurance, Workers Compensation, Reinsurance, Casualty Insurance
Education
Stony Brook University 1981 — 1983
Bachelor, Political Science
Encompass Insurance May 2012 - Present
Encompass Insurance September 2010 - May 2012
Encompass Insurance October 2008 - September 2010
Encompass Insurance March 2008 - October 2008
Allstate August 2004 - March 2008
Skills
Process Improvement, Microsoft Excel, Insurance, Property, Financial Analysis, Business Analysis, Data Analysis, Business Process..., Outlook, Project Management, Requirements Gathering, Business Process, Strategic Planning, Analysis, Finance, Underwriting, General Insurance, Sales
Education
Northeastern Illinois University 1999 — 2003
Bachelors, Accounting
Murray Schoen & Homer Inc January 1982 - Present
Encompass Insurance May 2014 - Present
Skills
Commercial Insurance, Property & Casualty..., Insurance, Strategic Planning, New Business Development, Casualty, Marketing, Sales Management, Customer Service, Sales, Account Management, Legal Liability, Professional Liability, Liability, Umbrella Insurance, General Insurance
Education
Aetna College of Insurance 1982 — 1982
University of Colorado Boulder 1975 — 1979
BACHELORS, Business Adminstration
Encompass Insurance Territory Sales ConsultantEncompass Insurance2000 - 2008
Education
Ohio University 1968 — 1972
BA, Management
quotehero.com August 2014 - Present
National Brokerage November 2013 - Present
National Brokerage June 2013 - Present
Westport Risk Management September 2012 - October 2013
Travelers/ Allianz/Agency Groups 2004 - September 2012
Encompass Insurance November 1979 - April 2004
CNA Insurance 1979 - 2004
CNA Financial Corporation 1978 - 2004
Skills
President, The Westport Group Ltd, LLC, Strategic Planning, Management Consulting, Coaching, Team Leadership, Property & Casualty..., Insurance, General Insurance, Team Building, Mentoring, Underwriting, Leadership, Change Management, Risk Management, New Business Development, Leadership Development, Claims Management, Financial Risk, Enterprise Risk..., Marketing, Business Analysis, Training, Account Management, Selling, Brokers, Sales Management, Employee Benefits, Finance, Business Planning, Mergers & Acquisitions, Small Business, Casualty, Business Strategy, Analysis, Performance Management, Process Improvement, Sales, Reinsurance, Management, Workers Compensation, Strategy, Vendor Management, Legal Liability, Business Process..., Program Management, Business Development, Health Insurance, Negotiation
Education
Sacred Heart University 1970 — 1974
English Major
Always Advancing LLC April 2013 - Present
CRC Insurance Services, Inc. November 2010 - Present
Hallmark Insurance February 2010 - November 2010
Bank Of America Insurance Services May 2007 - March 2009
Staffcare Inc August 2005 - April 2006
AAA Texas April 2004 - August 2005
Encompass Insurance January 2001 - April 2004
Unitrin/Trinity Universal Insurance February 1999 - January 2001
Skills
Property & Casualty..., Insurance, Casualty, Underwriting, Claim, Umbrella Insurance, Employee Benefits, Commercial Insurance, Excess, Sales, Marketing, General Insurance, New Business Development, Recruiting, Liability, Brokers
Education
Insurance Institue of America 1994 — 1998
AINS, Associate in General Insurance
Texas A&M University 1994 — 1998
B.S., Political Science
Insurance Institue of America
API, Associate of Personal Insurance
Encompass Insurance TeacherSchool of Motivation1977 - 2000
Education
St. Cloud State University 1969 — 1974
BS, Motivation
Brookside Insurance Consulting October 2008 - Present
Encompass Insurance February 2006 - July 2008
CNA Insurance 1996 - 2006
Zurich American Insurance 1980 - 1996
Skills
Underwriting, Insurance, Property & Casualty..., Commercial Lines, Brokers, General Insurance, Commercial Insurance, Umbrella Insurance, Leadership, Liability, Casualty, Casualty Insurance, Professional Liability, Management, Claims Management, D&O, Disability Insurance, Health Insurance, Legal Liability, Liability Analysis, Life Insurance, Marketing, Reinsurance, Subrogation, Term Life Insurance, Workers Compensation
Education
Quinlan School of Business, Loyola University Chicago 1972 — 1974
MBA, Finance
Allied Insurance May 2013 - Present
Harleysville Insurance April 2009 - May 2013
Encompass Insurance January 2007 - April 2009
CNA/Encompass Insurance 1995 - 2006
Continental Insurance Company 1989 - 1995
Continental Insurance Company 1988 - 1989
Education
The Ohio State University 1975 — 1976
Certification, Primary Education Teaching Certificate
Ohio Dominican University 1971 — 1975
B.S., Psychology, Secondary Physical Education
Westfield Group 2006 - Present
Westfield Group/Westfield Insurance 2006 - Present
The Main Street America Group 2003 - 2006
Encompass Insurance 2000 - 2003
CNA Insurance 1996 - 2000
Skills
Property & Casualty..., Actuarial Science, Reinsurance, Insurance, General Insurance, Liability, Casualty, Underwriting, Claim, Professional Liability
Education
Loyola University Maryland 1976 — 1980
BA, Math
Encompass Insurance March 2015 - Present
Crossroads Hypnotherapy January 2001 - Present
training 2000 - 2015
J & J Unlimited 2005 - 2009
Skills
Personal Development, Coaching, Public Speaking, Small Business, Leadership Development, Strategic Planning, Meditation, Team Building, Hypnotherapy, Holistic Health, New Business Development, Customer Service, Wellness, Change Management, Marketing Strategy
Education
Penn State University 1981 — 1985
Liberal Arts, International Relations & Foreign Services
Penn State University 1981 — 1985
Bachelor of Arts (B.A.), International Relations and Affairs
Reliance Standard August 2015 - Present
CIGNA February 2012 - August 2015
Encompass Insurance February 2010 - February 2012
The Hershey Company May 2009 - September 2009
Skills
Underwriting, Insurance, Health Insurance, Life Insurance, Reinsurance, Disability Insurance, Financial Risk, Sales, Property & Casualty..., Claim, Claims Management, Commercial Insurance, General Insurance, Casualty, Human Resources, Workers Compensation, Term Life Insurance, Brokers, Risk Management, Claim Investigation
Education
Temple University 2005 — 2009
RIsk Management & Insurance
Philadelphia Insurance Companies June 2008 - Present
Encompass Insurance June 2000 - June 2008
CIGNA/ACE USA May 1995 - June 2000
Reliance Insurance 1975 - 1977
Skills
Property & Casualty..., Property Claims, Claims Management, Claim, Casualty
Education
St. Joseph's University 1971 — 1975
Bachelor of Science (BS), Business Administration and Management, General
St.Thomas More H.S. 1966 — 1969
Encompass Insurance
Skills
Property & Casualty..., Claim, Casualty, Liability, General Insurance, Insurance, Subrogation, Property Damage, Legal Liability
Education
Moraine Valley Community College
Encompass Insurance January 2004 - Present
Allstate Insurance October 1978 - July 2010
Skills
Property & Casualty..., General Insurance, Commercial Insurance, Insurance, Casualty, Commercial Lines, Account Management, Underwriting, Liability, Homeowners, Training, Umbrella Insurance, Customer Service, Sales, Life Insurance, Casualty Insurance, Claim
Education
Robert Morris University
Bachelor of Arts in Communications, Communications & Marketing
Diversant, LLC for AIG 2007 - Present
Info Technologies, Inc. for AIG 2007 - 2009
Encompass Insurance 2003 - 2007
AIG 1997 - 2002
CNA Insurance January 1995 - 1997
Continental Insurance 1977 - 1995
Skills
Business Analysis, SDLC, Visio, Business Process..., Requirements Analysis, Business Process, Insurance, Business Intelligence, Vendor Management, Management, Process Improvement, Quality Assurance, Legal Compliance, Production Support, Manual Testing
Education
Middlesex County College
Associate's Degree, Business Adminstration, Highest Honors
Safeco Insurance July 2014 - Present
Mercury Insurance December 2011 - July 2014
Encompass Insurance April 2006 - December 2011
Farmers Insurance September 2003 - April 2006
Skills
Property & Casualty..., Insurance, Property Damage, Claims Resolution, Claim Investigation, Claim, Legal Liability, Property Claims, Xactimate, Claims Handling, Homeowners, Litigation Management, Commercial Lines, Liability Analysis, Water Damage, Commercial Insurance
Education
University of California, Los Angeles 1999 — 2002
BA, Sociology/Education
Orange Coast College 1996 — 1999
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Encompass Insurance June 2014 - Present
Skills
Space-planning, Interior Design, Cabinetry, Graphic Design, Furniture, Furnishings, Renovation, Sales, Space planning, Bathrooms, Flooring, Interior Architecture
Education
Parsons School of Design 1988 — 1990
AAS Interior Design, Interior Design w/ focus on kitchen renovations
State University of New York College at Oswego 1981 — 1985
BA, Communication Studies, Organizational Management
Nationwide January 2015 - Present
Harleysville Insurance September 2012 - January 2015
The Hanover Insurance Group February 2006 - August 2012
Encompass Insurance 1998 - 2006
Shelby Insurance 1993 - 1998
Skills
CIC, Indiana P &C and..., Property & Casualty..., Commercial Insurance, Underwriting, Workers Compensation, Employment Practices..., Insurance, Casualty, Commercial Lines, Liability, Legal Liability, Umbrella Insurance, Professional Liability, General Insurance, D&O, Brokers, Sales, Inland Marine, Term Life Insurance, Homeowners, Health Insurance, Claims Management, Life Insurance, Fixed Annuities, Claim, New Business Development, Reinsurance, Leadership, Sales Operations, Whole Life, Employee Benefits, Casualty Insurance
Education
Purdue University 1973 — 1977
BS, Management
Allstate 2006 - Present
Allstate 2002 - 2006
Encompass Insurance 1996 - 2002
CNA Insurance 1995 - 1996
First National Bank of Chicago 1995 - 1995
Edward Jones 1992 - 1995
MetLife 1990 - 1992
Allstate 1986 - 1990
Shand Morahan & Company 1985 - 1985
Drexel Burnham Lambert 1984 - 1985
Skills
Training, Insurance, Property & Casualty..., Leadership, Performance Management, Liability, Claim, Leadership Development, Call Centers, Instructional Design, Process Improvement, Claims Management, Coaching, Needs Analysis, Health Insurance, Employee Benefits, Customer Service, Risk Management, Analysis, General Insurance, Employee Training, Project Management, Negotiation, Casualty, Life Insurance, Claim Investigation, Team Building, Commercial Insurance, Underwriting, Culture Change, Casualty Insurance
Education
Northern Illinois University 2006 — 2009
Master of Science (M.S.), Adult Education & Instructional Design, 4.0
Northern Illinois University 1980 — 1983
B.S. Criminal Justice, Sociology
Western Illinois University 1978 — 1979
Business Administration and Management, General
Encompass Insurance Claim Process Expert -SCLAEncompass InsuranceJanuary 1989 - Present
Skills
Property & Casualty..., General Insurance, Liability, Claim, Claims Management, Insurance, Property Claims, Reinsurance, Leadership, Commercial Lines, Claims Handling, Claim Investigation, Life Insurance, Casualty, Umbrella Insurance, Subrogation, Professional Liability, Property Damage, Process Improvement, Quality Assurance, Legal Liability, Customer Retention, New Business Development, Product Liability, Underwriting, Excess, Employee Benefits, Commercial Insurance, Brokers, Liability Analysis, Workers Compensation, Customer Service, Management, Adjustments, D&O, Health Insurance, Financial Risk, Term Life Insurance, Litigation Management, Negotiation, Investigation, Adjusters, Litigation, Strategic Planning, Homeowners, Casualty Insurance, Analysis, Risk Management, Claims Resolution, Team Building
Education
Springfield College
Springfield College
PURE Group of Insurance Companies September 2012 - July 2013
Encompass Insurance April 2000 - September 2012
Skills
Insurance, Casualty, Property & Casualty..., General Insurance, Commercial Insurance, Underwriting
Education
State University of New York College at Oswego
Business Administration and Management, General and Spanish
Gwinnett County Fire And Emergency Services January 2011 - Present
Encompass Insurance August 2008 - March 2012
Crawford & Company May 2003 - August 2008
Skills
Property & Casualty..., Claims Management, Insurance, General Insurance, Legal Liability, Claim, Claim Investigation, Fire Safety, Customer Service, Quality Assurance, EMT, Firefighting, Structural Firefighting, Claims Investigations
Education
The University of Georgia 2000 — 2003
BBA, Risk Management and Insurance
The University of Georgia 2000 — 2003
Risk Management and Insurance, Risk Management
Insurance Institute of America
Associate's Degree, Insurance
Encompass Insurance Subrogation adjusterAmTrust North AmericaSeptember 2014 - Present
Liberty Mutual Insurance July 2010 - Present
Encompass Insurance September 1991 - Present
Commercial & Home Insurance Inc. July 1978 - September 1991
Skills
Insurance, Commercial Lines, Claims Management, General Insurance, Liability, Litigation Management, Property Damage, Workers Compensation, Property & Casualty..., Claim, Casualty, Claim Investigation, Legal Liability, Liability Analysis, Professional Liability, Property Claims, Subrogation, Claims Handling, Casualty Insurance, Commercial Insurance
Education
Strayer University 2013 — 2016
Working on bachelors in business, Accounting
Bryan Adams High School
Strayer University
Working on Bachelors in business, Accounting
Encompass Insurance April 2015 - Present
Encompass Insurance January 2014 - Present
FirstEnergy March 2011 - January 2014
1-800-GOT-JUNK? June 2010 - March 2011
Best Buy July 2005 - April 2010
US Navy April 2007 - September 2009
Skills
Customer Service, Operations Management, Customer Satisfaction, Process Scheduler, Team Building, Leadership, Situational Leadership, Team Leadership, Call Center, Customer Experience, Workforce Management, Customer Retention, Data Entry, Training, Income Statement, Troubleshooting, Call Centers, Time Management, Teamwork, Outlook, Microsoft Word, Microsoft Excel, Telephone Skills, Account Management, Negotiation
Education
Montgomery County Community College
Millennium Information Services April 2015 - Present
Millennium Information Services June 2010 - April 2015
Encompass Insurance February 2009 - November 2009
Encompass Insurance August 2007 - February 2009
Encompass Insurance September 2006 - August 2007
Encompass Insurance May 2004 - September 2006
Encompass Insurance February 1999 - May 2004
CNA Insurance March 1998 - February 1999
Skills
Risk Management, Property, Casualty Insurance
Education
Penn State University 1986 — 1990
B.A., Political Science
Schuylkill Valley High School
Foggy Mountain Lodge November 2004 - Present
Encompass Insurance March 1980 - Present
Skills
Restaurants, Insurance, Customer Service, Budgets, Strategic Planning, Accounting, Financial Analysis, Team Building, Strategic Financial..., Sales, Business Strategy, New Business Development, Business Planning, Financial Reporting, Sales Management, Marketing, Negotiation, Microsoft Excel, Management, Small Business
Education
Robert Morris University 1973 — 1977
BSBA, Business
Encompass Insurance January 2005 - Present
Encompass Insurance January 2000 - January 2005
CNA Insurance January 1997 - January 2000
CNA Insurance July 1996 - January 1997
Met Auto & Home August 1991 - July 1996
Skills
Leadership, Property & Casualty..., Claim, Casualty, General Insurance, Liability, Customer Service, Change Management, New Business Development, Insurance, Claims Management, Subrogation, Legal Liability, Litigation Management, Commercial Lines, Liability Analysis, Commercial Insurance, Professional Liability, Claim Investigation, Umbrella Insurance, Workers Compensation, Underwriting, Reinsurance, Property Damage, D&O, Brokers, Life Insurance, Excess, Inland Marine, Risk Management, Disability Insurance, Homeowners, Claims Handling, Claims Resolution, Employment Practices..., Insurance Law, Property Claims, Accident, Marine Insurance, Settlement, Health Insurance, Adjustments, Licensed Property &..., Loss Adjusting, Surety Bonds, Large Loss, Insurance Brokerage, CPCU, Term Life Insurance, Renters
Education
Siena College 1980 — 1982
BS, Marketing Management
Herkimer County Community College 1977 — 1979
Associate's degree, Accounting
Richfield Springs Central School
Iroquois Group July 2013 - Present
Encompass Insurance August 2004 - April 2013
Encompass Insurance August 1995 - July 2004
Republic Insurance February 1992 - July 1995
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, General Insurance, Casualty, Liability, Commercial Lines, Workers Compensation, Sales Management, Life Insurance, Account Management, Sales, Umbrella Insurance, New Business Development, Marketing, Strategic Planning, Legal Liability, Management, Customer Service, Sales Operations, Leadership, Claims Management, Casualty Insurance
Education
Rutgers University 1972 — 1976
BA, Economics
winchester ob/gyn August 2011 - Present
American Career Institute November 2010 - August 2011
Encompass Insurance June 2006 - June 2011
Skills
Customer Service, Data Entry
Education
Middlesex Community College 2003 — 2004
Liberal Arts
University of Massachusetts Lowell 2001 — 2003
Liberal Arts
Middlesex Community College
Registered Nursing/Registered Nurse
Encompass Insurance December 2012 - Present
Farmers Insurance February 2011 - Present
Encompass Insurance September 1996 - December 2010
Prudential Property and Casualty 1978 - 1996
Skills
Claim, Insurance, Liability, Property & Casualty..., Commercial Insurance, Claims Management, Underwriting, Workers Compensation, General Insurance, Professional Liability
Education
The University of Georgia 1974 — 1978
Bachelor of Arts, Political Science
Allstate September 1993 - Present
Encompass Insurance 1993 - Present
Skills
Property & Casualty..., Insurance, Actuarial Science, General Insurance, Commercial Lines, Casualty, Commercial Insurance, Underwriting, Liability, Risk Management, Pricing, Access, Analytics, Data Analysis, Ratemaking, Analysis, Microsoft Excel, Homeowners, Public Speaking, Workers Compensation, Pricing Analysis
Education
Purdue University 1989 — 1993
Bachelor's degree, Mathematics and Statistics
Joseph P. LaFiura, CPA P.C. January 2013 - Present
Fuller & LaFiura, CPA's P.C. February 2008 - December 2012
Encompass Insurance 1974 - 2007
Skills
Insurance, Financial Analysis, Financial Reporting, Customer Service, Workers Compensation
Education
Adirondack Community College 1975 — 1991
AAS, Business Administration and Management, General
Queensbury High School 1971 — 1974
Vanderbilt Psychiatric Outpatient Clinic January 2010 - August 2010
Vanderbilt Psychiatric Hospital October 2008 - August 2010
Vanderbilt University September 2005 - May 2006
Schiller International University August 2004 - December 2004
Client Logic January 2003 - May 2003
Encompass Insurance July 2002 - September 2002
Education
Trevecca Nazarene University 2008 — 2010
M.A, Counseling
Vanderbilt University 1999 — 2003
B.S, Human and Organizational Development
ACE Private Risk Services September 2013 - Present
Encompass Insurance March 2012 - September 2014
Skills
Construction, Construction Management, Contractors, Subcontracting, Value Engineering, Change Orders, Pre-construction, Renovation, Project Estimation, Carpentry, Contract Management, Concrete, Customer Service, Estimates, Process Scheduler
Education
Tuskegee University
Bachelor of Science (BS), Construction Management
Encompass Insurance May 2004 - Present
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Claim
Education
Penn State University
Bachelor’s Degree
USAA December 2007 - Present
USAA February 2005 - December 2007
RIED JONES August 2004 - February 2005
Spikes Braniff & Associates, Inc March 2004 - August 2004
Farm Bureau Insurance of Tennessee December 2002 - February 2004
Encompass Insurance October 2000 - December 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Property
Education
Middle Tennessee State University 1989 — 1993
Bachelor's degree, Marketing
Tennessee State University 1988 — 1988
Encompass Insurance May 2000 - December 2010
Allstate Insurance/Encompass Insurance Company May 2000 - December 2010
Warrior Insurance Group September 1995 - May 2000
Warrior Insurance Group January 1995 - January 2000
Education
University of Arkansas at Pine Bluff 1984 — 1990
Bachelor of Arts, Communications
McGehee High School 1980 — 1984
diploma, General Studies
Encompass Insurance
Skills
Subrogation, Insurance, Property & Casualty..., Casualty, General Insurance, Commercial Insurance, Legal Liability, Liability
Education
Quincy College 1983 — 1984
Erie Insurance Group January 2003 - Present
Sterling Insurance 2000 - 2003
Encompass Insurance 1996 - 2000
Education
University at Albany 1983 — 1985
BS, Buisness
Nassau Community College 1981 — 1983
AS, Business Administration
Social Security Administration June 2012 - Present
Signature Contracting Services LLC January 2012 - June 2012
Jim S. Adler & Associates May 2010 - January 2012
Allstate Insurance January 2010 - May 2010
Encompass Insurance July 2003 - December 2009
First Investors Corporation 2003 - 2003
Skills
Property & Casualty..., Personal Injury..., Compliance, Litigation, Series 6, series 63, Adjusting, Auto Liability, General Liability, Personal Injury, Personality, Managerial Experience, Internal Audit, Insurance Claims, Claims Management, Mediation, Depositions, Premises Liability, Excel, PowerPoint, Microsoft Office, Customer Service, Coaching, Public Speaking, Legal Research, Legal Writing, Insurance, Negotiation, Teamwork, Legal Liability, Management, Liability, Workers Compensation
Education
Southern Methodist University Dedman School of Law 2005 — 2009
Juris Doctorate, Law
University of North Texas 2000 — 2002
Bachelor of Science, Biology
Texas Academy of Math and Science 1998 — 2000
Diploma, High School
AIG April 2004 - May 2006
Encompass Insurance April 2001 - April 2004
State Farm Insurance November 1997 - April 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking
Education
State University of New York College at Plattsburgh
Bachelor of Arts (B.A.), Psychology
Encompass Insurance November 2013 - Present
Encompass Insurance 2009 - Present
Allstate 2005 - 2009
Allstate 1999 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Insurance, Claim, Claim Investigation, Claims Management, Casualty, Litigation Management, Property, Liability, Legal Liability, General Insurance, Claims Resolution, Property & Casualty..., Commercial Insurance, Subrogation, Property Damage, Liability Analysis, Professional Liability, Underwriting, Workers Compensation, Risk Management, Umbrella Insurance
Education
University of California, Los Angeles 1976 — 1980
Bachelor of Arts (BA), History
Assurant 2010 - 2012
Century Surety Company February 2007 - June 2010
New Homes Advisory September 2005 - February 2007
Meta Services April 2005 - September 2005
Sterling Life Insurance Company October 2004 - April 2005
Encompass Insurance April 2001 - November 2002
Scottsdale Insurance Company March 1996 - April 2001
Aetna Casualty & Surety Company July 1991 - March 1996
Skills
ImageRight, CRS, CIMS, Microsoft Office, RightFax, AS400 system, Boeckh Estimating System, Over 5 years Experience..., Over 15 years..., Over 3 years Experience..., SCLA designation, Assigned to several..., Two years litigation..., Insurance, Liability, Claim
Education
Northern Arizona University 1984 — 1987
Bachelor of Science (BS), Commercial Recreation Management
The Reading Hospital and Medical Center December 2002 - Present
Encompass Insurance October 1997 - August 2002
Encompass Insurance October 1993 - October 1995
Skills
Epic Resolute..., Centricity, Healthcare Management, Revenue Cycle, EMR, Epic Systems, EHR, Healthcare Information..., Hospitals, Medical Terminology, Practice Management, Training
Education
Shippensburg University of Pennsylvania 1989 — 1993
Bachelor of Science (B.S.), Public Administration
Encompass Insurance March 2000 - Present
Citizens Bank September 1999 - March 2000
Skills
Property & Casualty..., Claim, Liability, Insurance, Legal Liability, Subrogation, Property Damage, Claim Investigation, Liability Analysis, Claims Resolution, Underwriting, Casualty
Education
Southern New Hampshire University 2015 — 2017
Master of Business Administration (M.B.A.), Finance, General
Northeastern University 2012 — 2014
Bachelor's degree, Accounting and Finance (in process)
Roxbury Community College 2000 — 2002
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Allstate June 2013 - Present
Encompass Insurance December 2012 - June 2013
Encompass Insurance February 2010 - December 2012
Clipper Magazine June 2008 - February 2010
Skills
SAS programming, Property & Casualty..., R, SAS, Linear Models, Risk Management, Microsoft Excel, Tableau, Predictive Modeling, Business Objects, Linear Regression, Logistic Regression, Statistical Sampling, Customer Service, Monte Carlo Simulation, Operational Efficiency, Bootstrapping, Customer Satisfaction, Product Management
Education
West Chester University of Pennsylvania 2011 — 2014
Master's degree, Applied Statistics
Penn State University 2006 — 2008
Bachelor of Science (B.S.), Economics
Encompass Insurance January 2014 - Present
Group 1 Automotive December 2010 - December 2013
Education
Universal Technical Institute of Texas Inc
TheBestIRS, Insurance Recruiting Specialists January 2014 - Present
Encompass Insurance 2000 - 2013
Skills
Insurance, Property & Casualty..., General Insurance, Liability, Commercial Insurance, Casualty Insurance, Claims Management, Legal Liability, Subrogation
Education
Simmons College
Bachelor's Degree, Management and Sociology
Aquinas College, Milton, MA
Post-Bachelor's Certificate, Paralegal Studies
Progressive Corporation April 2009 - Present
Encompass Insurance September 2000 - December 2008
Education
Ohio University
Bachelor’s Degree, Business Administration and Management, General
Encompass Insurance January 2013 - Present
CNA Insurance January 2009 - January 2013
Penn National Gaming November 2007 - November 2008
Penske Truck Leasing April 2004 - November 2007
Education
Reading Area Community College
Business Administration, General
Schlicher-Kratz Institute 2008 — 2008
pre-licensing, Real Estate