farmers insurance
Industry: Insurance company
DescriptionFarmers Insurance Group is an American insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products. Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees. Headquarters: California, United States Parent organization: Zurich Insurance Group CEO: Jeff Dailey (Jan 1, 2012–) Revenue: 12.51 billion USD (2016) Number of employees: 13,015 (2017) Subsidiaries: Foremost Insurance Group, 21st Century Insurance,
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farmers insurance Employees
Foremost Insurance August 2015 - Present
Farmers Insurance May 2012 - Present
Farmers Insurance January 2010 - May 2012
Farmers Insurance January 2010 - July 2010
Education
Grand Valley State University 1999 — 2002
BBA, Business
Western Michigan University 1996 — 1998
BBA, Business
Farmers Insurance November 2013 - Present
Steelcase Inc. June 2012 - August 2012
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Financial Analysis, Customer Service, Teamwork, Financial Modeling, Data Analysis, Public Speaking, Team Leadership, Time Management, Strategic Planning, Leadership, Financial Reporting
Education
Grand Valley State University 2009 — 2013
Bachelor of Business Administration (BBA), Finance and Economics
Algoma Christian School
Farmers Insurance August 2014 - Present
Farmers Insurance January 2011 - August 2014
Union Elementary School District October 2007 - December 2010
Best Buy August 2003 - October 2007
Skills
Curriculum Design, Curriculum Development, Curriculum Mapping, Facilitators, Instructor-led Training, Instructional Design, Teaching, History, Organizational..., Training, Training Delivery, Project Planning, Public Speaking, Leadership Development, Higher Education, Employee Training, Blended Learning, Resume Writing, Sales, Customer Service, Team Building, Microsoft Excel
Education
Western Michigan University 2012 — 2013
Master of Arts (M.A.), Organizational Leadership and Performance
University of Phoenix 2008 — 2009
Master of Arts (M.A.), Education, Curriculum and Instruction, 3.98
Grand Valley State University 2001 — 2007
Bachelor of Science (B.S.), History and Education
MSU Institute for Health Policy May 2015 - Present
Hackley Community Care September 2014 - April 2015
Twisted Hot Yoga April 2014 - April 2015
Planned Parenthood Federation of America December 2013 - August 2014
Grand Valley State University August 2013 - June 2014
Farmers Insurance October 2013 - January 2014
Uptown Fitness Athletic Club August 2011 - August 2013
University of Michigan February 2011 - August 2011
David D Hunting YMCA December 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Event Planning, Time Management
Education
Grand Valley State University 2013 — 2015
Master's Degree, Public Health, Epidemiology
Grand Valley State University 2007 — 2011
Bachelor of Science (BS), Kinesiology and Exercise Science
Farmers Insurance October 2013 - Present
Farmers Insurance April 2011 - September 2013
Farmers Insurance April 2010 - March 2011
Farmers Insurance September 2007 - March 2010
Skills
Property & Casualty..., Insurance, Product Management, Analytics, Pricing, Competitive Analysis, Data Analysis, Cross-functional Team..., Process Improvement, Product Development, Product Marketing, Analysis
Education
University of Nebraska-Lincoln 2005 — 2007
Master of Science (MS), Mathematics
Grand Valley State University 2001 — 2005
Bachelor of Science (BS), Mathematics
Farmers Insurance February 2011 - Present
Dehaan's Lawn and Landscape Management March 2011 - November 2011
Applebee's July 2003 - May 2011
US Fish and Wildlife Service April 2010 - October 2010
Colorado Division of Wildlife May 2009 - October 2009
Skills
Environmental, Microsoft Office, Sustainability, Excel, Environmental Management, Customer Service, Money Management, Environmental..., Insurance, Policy, Public Speaking, Supervisory Skills, Environmental Awareness, Claims Management, Analysis, Claim, Sales, Microsoft Excel
Education
Grand Valley State University 2002 — 2007
Bachelor of Arts (B.A.), Natural Resources/Conservation, General
Muskegon Charter Township Fire Department 2013 - Present
Gerber Collision & Glass September 2014 - Present
Farmers Insurance December 2006 - September 2014
National Highway Traffic Safety Administration (NHTSA) August 2002 - December 2006
Grand Haven Twp Fire Rescue September 2001 - June 2003
Ottawa County Deputy Sheriff's Department December 1999 - July 2002
Skills
Communication, Negotiation, Critical Thinking, Organization, Time Management, Leadership, Customer Satisfaction, Employee Training, Data Entry, Customer Service, Business, Claim, Insurance
Education
US DOT- NHTSA 2002 — 2003
NASS Basic Training, Crash Resonstruction
Grand Valley State University 1997 — 2002
Bachelors Degree, Criminal Justice/ Minor- Sociology
Grand Haven Senior High School 1985 — 1997
Diploma
Enterprise Holdings September 2015 - Present
Enterprise Holdings February 2015 - September 2015
Enterprise Holdings January 2014 - February 2015
Target April 2013 - January 2014
Farmers Insurance January 2012 - April 2013
Drozd Farms November 2011 - January 2012
UPS October 2007 - August 2011
Farm Bureau Insurance June 2010 - August 2010
The Grill House May 2007 - August 2010
Skills
Microsoft Office, Operations Management, Customer Service, Shipping, Outlook, Data Entry, Microsoft Excel, Time Management, Microsoft Word, PowerPoint, Team Building, Customer Support, Customer Satisfaction, Project Management, Insurance, Access, Training, Human Resources, Employee Relations, Sales, Retail, Recruiting, Merchandising, Hiring, Leadership Development, Performance Management, Store Management, Interviews, Coaching, Liability, Management, Succession Planning, Onboarding, New Hire Orientations, Teamwork, Talent Acquisition, Building Relationships, Talent Management, Employee Training
Education
Grand Valley State University 2007 — 2011
Bachelors, Business Administration
Farmers Insurance January 2013 - Present
Foremost Insurance January 2013 - Present
Empire Franchise Group June 2012 - January 2013
Bistro Bella Vita April 2012 - January 2013
Marriott International August 2009 - September 2011
Amway Hotel Corporation August 1999 - August 2009
Skills
Revenue Analysis, Meeting Planning, Property & Casualty..., Accounts Receivable, Business Development, Sales, Xactimate, Microsoft Office, Hospitality Management, Food & Beverage, Banquets, Negotiation, Hotels, Critical Thinking, Customer Service
Education
Grand Valley State University
Bachelor of Business Administration (B.B.A.), Finance, General
Calvin Christian High School
GLS Sprachschule and Berlin Volkhochschule 2013 — 2014
German Language and Literature
Farmers Insurance November 2011 - Present
Cumulus Media July 2010 - November 2011
Cumulus Media May 2010 - August 2010
Meijer February 2005 - August 2010
Grandville Chamber of Commerce October 2006 - January 2007
Skills
Integrated Marketing, Customer Service, People-oriented, Leadership Development, Personal Development, Retail, Direct Marketing, Volunteering, Public Relations, Communication, Direct Sales, Property & Casualty..., Social Media, Facebook, Radio, Event Management, Sales, Training, Social Media Marketing
Education
Grand Valley State University 2007 — 2011
BS, Public Relations
Grandville High School 2003 — 2007
General Education, General Education
Farmers Insurance September 2014 - Present
Farmers Insurance August 2013 - August 2014
Farmers Insurance July 2007 - August 2013
Skills
Customer Service, Property & Casualty..., Insurance, Sales, Outlook, Access, Call Centers, Vendor Management, Claims Management, Account Management, Risk Management, Process Improvement, Customer Satisfaction, Analysis, Training, Claim, General Insurance, Management, Liability
Education
Grand Valley State University 2006 — 2008
Master of Business Administration (M.B.A.)
Grand Valley State University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Accounting and Finance - Double Major
Farmers Insurance June 2006 - Present
Skills
Property & Casualty..., Liability, Casualty
Education
Grand Valley State University
Kent ISD September 2013 - Present
Kent ISD March 2014 - Present
Farmers Insurance June 2007 - May 2010
Skills
Secondary Education, Educational Technology, Biology, Molecular Biology, Insurance, Property & Casualty..., Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Strategic Planning, PowerPoint, Marketing, Project Management, Team Building, Teaching, Staff Development, Curriculum Development, Public Speaking, Educational Leadership, Higher Education, Community Outreach
Education
Grand Valley State University 2012 — 2015
Master of Education (M.Ed.), Curriculum and Instruction
Grand Valley State University 2002 — 2005
Bachelor of Science, Molecular Biology
Farmers Insurance July 2012 - Present
Perfectly Posh November 2012 - 2015
ViSalus June 2012 - 2015
PNC March 2011 - July 2012
JPMorgan Chase July 2004 - May 2011
Skills
Entrepreneurship, Leadership, Team Building, Networking, Strategic Financial..., Investments, Series 7, Retirement Planning, Financial Analysis, Mutual Funds, Portfolio Management, Insurance, Banking, Credit, Series 63, Finance, Mortgage Lending, Financial Modeling, Fixed Annuities, Loans, Property & Casualty...
Education
Grand Valley State University 2002 — 2004
Bachelor of Business Administration (B.B.A.), Finance, General
Farmers Insurance March 2010 - Present
Grand Rapids Griffins September 2006 - June 2009
Grand Valley State Athletic Department June 2008 - 2009
Grand Valley State University 2008 - December 2008
Grand Valley State University 2006 - 2008
Meijer August 2002 - September 2007
Education
Grand Valley State University 2006 — 2008
Bachelors, Advertising and Public Relations
The Hanover Insurance Group November 2014 - Present
Farmers Insurance December 2013 - November 2014
Farmers Insurance May 2007 - December 2013
Access Mortgage and Financial 2005 - 2007
Mercury Insurance September 2005 - April 2006
Skills
mentoring, efficiency, Team Leadership, Customer Service, Independent Thinker, Quality Assurance, Analytic Thinking, Property Claims, Xactimate, Negotiation, Property, Claims Resolution, PowerPoint, Claim Investigation, Underwriting, Microsoft Excel, Claims Handling, Insurance, Property Damage, Homeowners, Claims Management, Claim, Licensed Property, Renters
Education
Grand Valley State University 1998 — 2004
Bachelor of Business Administration (BBA), Finance, General
Lakeview High School
Westfield Group/Westfield Insurance April 2014 - Present
Allstate September 2012 - April 2014
Allstate April 2011 - September 2012
Foremost Insurance October 2007 - April 2011
Farmers Insurance March 2006 - October 2007
Sears Holdings Corporation 2003 - 2005
Skills
Associates in Insurance..., Associates in Claims, Associates in Personal..., Certificate of General..., Property & Casualty..., Underwriting, Liability, Claims Management, Customer Service, Casualty, Insurance, Microsoft Excel, General Insurance, Claim, Call Centers, Project Management, Drafting Contract..., Drafting Endorsement..., Document Drafting, Cross-functional Team..., Management, Team Building, Risk Management, Process Improvement, Commercial Insurance, Analysis, Microsoft Office
Education
INSURANCE INSTITUTE OF AMERICA 2006 — 2012
Associate, Claims, Personal Insurance, Insurance Services, General Insurance
Grand Valley State University 2001 — 2005
Bachelor's degree, Advertising and Public Relations
Grand Valley State University 2001 — 2005
Bachelor of Science, Advertising and Public Relations
Coldbrook Insurance Group November 2014 - Present
Farmers Insurance June 2012 - November 2014
Travis Pedersen & Associates June 2004 - May 2012
DASI Solutions June 2004 - August 2004
Otsego Public Schools June 2003 - August 2004
Skills
Commercial Insurance, Marketing, Financial Risk, Workers Compensation, Casualty, Underwriting, Property & Casualty..., Casualty Insurance, General Insurance, Liability, Legal Liability, Brokers
Education
Grand Valley State University 1997 — 2003
Bachelor of Science, Health /Exercise Science
Blue Cross Blue Shield of Michigan March 2012 - Present
Farmers Insurance 2011 - 2012
Charter Communications 2007 - 2011
Skills
Sales, Health Insurance, Insurance, Customer Service, Recruiting, Life Insurance, Marketing, Underwriting, Property & Casualty..., Microsoft Office, Microsoft Excel, Talent Acquisition, Management, Social Media, Training, Public Speaking, Networking, Account Management, Call Centers, Customer Retention, Customer Satisfaction, Leadership
Education
Grand Valley State University 1999 — 2004
Bachelor of Science (B.S.), Psychology
Farmers Insurance March 2006 - Present
Skills
Property & Casualty..., Commercial Insurance, Health Insurance, Public Speaking, Claim, General Insurance, Life Insurance, Team Building, Risk Management, Fixed Annuities, Small Business
Education
Grand Valley State University 1999 — 2003
BBA, Finance
Guidewire Software October 2013 - Present
Guidewire Software November 2012 - September 2013
SafeAuto Insurance Company May 2012 - November 2012
HealthPlan Services July 2011 - August 2011
State Auto Insurance May 2010 - March 2011
Nationwide Financial September 2009 - March 2010
Kentucky Farm Bureau May 2007 - June 2009
Farmers Insurance 2006 - 2007
IBM 1997 - 2004
Technology Consulting Inc. 1994 - 1995
Skills
JCL, Business Analysis, DB2, Fileaid, CICS, COBOL, Guidewire, GOSU, Property & Casualty..., VSAM, Architecture, Websphere, Disaster Recovery, SOA, Software Project..., Gosu, Software Development
Education
Trevecca Nazarene University 1992 — 1993
BA, Management
Grand Valley State University
Farmers Insurance January 2012 - Present
Jackson Community Federal Credit Union April 2008 - January 2012
Together We Can Make a Difference May 2010 - June 2010
Grand Valley State University May 2009 - June 2009
Practice of Donald C. Jones M.D April 2002 - April 2006
Things Remembered, Inc December 2005 - January 2006
Skills
Customer Service, Credit, Sales, Credit Analysis, Credit Unions, Public Speaking, Consumer Lending, Retail Banking, Loans, Series 63, Mortgage Lending, Series 7, Banking, Painting
Education
Grand Valley State University 2006 — 2010
Bachelor of Arts, Anthropology, Sociology
The Hartford May 2014 - Present
Farmers Insurance September 2013 - May 2014
Farmers Insurance June 2012 - September 2013
Farmers Insurance Group of Companies August 2010 - May 2012
Farmers Insurance Group of Companies July 2009 - August 2010
Farmers Insurance Group of Companies October 2007 - July 2009
Lawrence Productions May 2006 - October 2007
Farmers Insurance Group of Companies May 2005 - August 2005
Skills
Marketing Strategy, Sales Management, Insurance, Advertising, Copywriting, Strategic Communications, Customer Service, Commercial Insurance, Online Marketing, CRM software, Market Analysis, Market Research, Insurance Agents, B2B Marketing, Sales Operations, Corporate Communications, Graphic Design, Web Design, Web 2.0, Social Media Marketing, New Business Development, New Business Launch, Negotiation, Solution Selling, Marketing Communications, Communications Strategy, Social Media, Property & Casualty..., Account Management, General Insurance, Strategic Planning, Public Speaking, Social Networking, Public Relations, Direct Marketing, Email Marketing, Blogging, Writing, Teaching, Marketing, Sales, Risk Management, Branding & Identity, Field Marketing, Life Insurance, Small Business, Customer Retention, CRM, E-commerce, Strategy
Education
Grand Valley State University 2007 — 2010
Masters, Communication, 3.985
Grand Valley State University 2002 — 2006
B.A, Communications, Film & Video
Farmers Insurance November 2011 - Present
MC Sports May 2011 - November 2011
Grand Rapid Pubic Schools January 2011 - June 2011
The Highlands Golf Course May 2009 - June 2011
Grand Rapids Public Schools January 2011 - May 2011
Education
Grand Valley State University 2007 — 2011
Bachelor of Science (B.S.), Physical Education w/ Emphasis in Sports Management
Mercantile Bank of Michigan September 2014 - Present
Kohl's Department Stores June 2008 - November 2014
Farmers Insurance January 2014 - April 2014
First Telecommunications March 2012 - March 2013
Skills
Customer Service, Microsoft Office, Highly detail oriented, Positive Team Player, Communication Skills, Organization, Experienced Traveler, Cash Handling
Education
Grand Valley State University 2008 — 2013
B.B.A., International Business & Business Management
Kingston University 2011 — 2011
Farmers Insurance June 2014 - October 2014
Michigan Farm Bureau December 2013 - May 2014
Sparty's August 2011 - May 2014
Students Consulting for Non-Profit Organizations (MSU) September 2011 - December 2012
Skills
Business Strategy, Fundraising, Nonprofits, Sales
Education
Grand Valley State University 2015 — 2016
Non-Profit/Public Administration
Michigan State University 2010 — 2014
Communications
State of Michigan December 2014 - Present
United States Army National Guard December 2012 - Present
Farmers Insurance February 2014 - December 2014
Skills
Public Safety, Crisis Intervention, Surveillance, Microsoft Access, Microsoft Office, PowerPoint, Word, Cashiering, Excel, Internet Explorer, Chrome, Microsoft Excel, First Aid, Conflict Resolution, Nonprofits, Microsoft Word, Public Speaking, Volunteer Management, Program Development, Event Planning, Cpr Certified, Community Outreach, Leadership Development, Human Resources, Fundraising
Education
Grand Valley State University 2009 — 2013
Bachelors of Science, Criminal Justice Major with a Juvenile Justice Minor
Catholic Central High School 2005 — 2009
General Education
Wolverine World Wide May 2014 - Present
Currently Seeking a New Opportunity February 2014 - May 2014
Farmers Insurance September 2012 - January 2014
Farmers Insurance July 1999 - August 2012
McShane & Bowie, PLC December 1997 - July 1999
Skills
Workers Compensation, Employee Benefits, Recruiting, Talent Acquisition, Onboarding, Performance Management, Fundraising, Applicant Tracking..., Event Management, College Recruiting, Talent Management, Human Resources, Employee Relations, Benefits Administration, Non-profit Leadership, Interviews
Education
Grand Valley State University 1995 — 1998
Bachelor of Bu, Business Administration and Management, General
Forest Hills Northern High School 1991 — 1994
Farmers Insurance October 2010 - Present
Farmers Insurance 2000 - 2010
Skills
Employee Relations, Payroll, Hiring, Onboarding, Performance Management, Interviewing, Recruiting, Human Resources, Employee Benefits, College Recruiting, Applicant Tracking..., Talent Acquisition, Outlook, Customer Service, Interviews, Workers Compensation, Insurance, New Hire Orientations, Benefits Administration, Employee Training, Succession Planning, Talent Management
Education
Grand Valley State University
Bachelors Degree, Management with an HR emphasis
National Heritage Academies October 2013 - Present
Freelance May 2002 - Present
Corinthian Colleges July 2012 - September 2013
Farmers Insurance October 2011 - July 2012
March of Dimes June 2011 - August 2011
Skills
Adobe CS5, InDesign, Photoshop, Editing, Creative Writing, Social Media, Technical Writing, Copy Editing, Proofreading, Newsletters, Ap Style, Facebook, Research, Web Content, Blogging, Social Networking, Feature Articles, Public Relations, Microsoft Word, Press Releases, PowerPoint, Publications, Copywriting
Education
Grand Valley State University 2007 — 2011
Bachelors of Art, Professional Writing
Farmers Insurance August 2015 - Present
Farmers Insurance September 2013 - July 2015
Farmers Insurance November 2011 - September 2013
Farmers Insurance 2007 - November 2011
Nancy Skinner & Associates/Varnum Consulting September 1999 - June 2007
Skills
Leadership Development, Instructional Design, Classroom Instruction, Change Management, Classroom, Project Management, Training, Leadership, Training Delivery, Sales, Business Development, Management, Coaching, Time Management, Team Building
Education
Grand Valley State University 2001 — 2004
MBA
Grand Valley State University 1996 — 2000
B.A., Public Relations and General Business
Central Montcalm High School 1992 — 1996
Auto-Owners Insurance December 2014 - Present
Auto-Owners Insurance December 2011 - Present
Auto-Owners Insurance December 2010 - January 2012
Bradford Company May 2010 - January 2011
Farmers Insurance January 2007 - October 2010
Foremost Insurance March 2005 - January 2007
Skills
Troubleshooting, Customer Service, Microsoft Office, Java, HTML, SQL, Active Directory, Linux, Windows, COBOL, CSS, Insurance, Public Speaking, Analysis, Problem Solving, Visual Basic, Process Improvement, SAP, Operating Systems, Customer Relations, XML, XP, Computer Hardware, Outlook, Application Development, Pega PRPC, Documentation, Web Applications, Java Enterprise Edition, Web Services, Microsoft SQL Server, Microsoft Excel, Visio, PowerPoint, DB2, Information Technology, Integration, Microsoft Word
Education
Grand Valley State University 2005 — 2010
Bachelor of Science (B.S.), Information Systems, 3.57
Grand Valley State University 2005 — 2010
Bachelor of Arts (B.A.), Spanish Language and Literature, 3.7
Select Services, LLC September 2013 - Present
Farmers Insurance 2012 - August 2013
Hunt Construction Group July 2007 - October 2010
Huttig Building Products May 2006 - December 2006
Woodgrain Millwork February 1999 - October 2005
Skills
See Summary Section, Customer Service, Process Improvement, Leadership, Human Resources, Payroll, Project Planning, Accounts Payable, Program Management, Purchasing, Invoicing, Time Management, Logistics, Accounting, Employee Benefits, Spreadsheets, Process Scheduler, Software Documentation
Education
Grand Valley State University 2014 — 2014
Received certificates of completion, Accounting Fundamentals I and II, A-
Lakewood Skills Center 1982 — 1983
Certificates, Office Management/Administration
Hastings High School 1979 — 1982
Greemann Capital August 2015 - Present
Single-Family Rental Property June 2010 - Present
Chemical Bank June 2013 - August 2015
The Courthouse Athletic Center November 2008 - May 2013
Agility Health January 2011 - March 2012
Farmers Insurance May 2010 - August 2010
Marcus & Millichap March 2009 - February 2010
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Financial Accounting, Project Management, Real Estate Investor, Customer-focused Service, Financial Statement..., Leadership Studies, Public Speaking, Financial Analysis, Marketing, Outlook, Property Management, Strategic Planning, Accounts Receivable, Auditing
Education
Western Michigan University 2011 — 2012
MBA, 3.75
Grand Valley State University 2006 — 2010
Finance
Farmers Insurance June 2015 - Present
Butterball Farms, Inc. January 2014 - June 2015
Butterball Farms, Inc. February 2013 - January 2014
Butterball Farms, Inc. October 2012 - February 2013
Japan Exchange and Teaching Program(me) (JET) July 2011 - July 2012
Skills
Creative Writing, Editing, Research, Japanese, Analysis, Management, PowerPoint, Proofreading, Public Speaking, Leadership, Copy Editing, Social Media, Microsoft Word, Microsoft Excel, Composition, Microsoft Office, Administrative Work, Data Analysis, Customer Service, Office Administration, Data Entry, Outdoor Recreation, Project Management, Event Planning, ERP Software
Education
Grand Valley State University 2004 — 2009
Bachelor of Arts, History, 3.5 GPA
International Christian University 2008 — 2009
Language Certificate, Japanese, History
Farmers Insurance May 2006 - Present
Carey'D Away Enterprises, LLC September 1999 - January 2015
Chase Bank May 2003 - December 2003
UBS May 1998 - August 1999
West MI Community Mental Health System February 1996 - May 1998
Skills
Market Research, Marketing Research, Marketing Strategy, Competitive Intelligence, Segmentation, Leadership, Focus Groups, Qualitative Research, Customer Insight, Qualtrics, Product Development, Analytics, New Business Development, Consumer Behaviour, Online Research, Competitive Analysis, mTAB, Strategic Planning, Insurance, Sales, Market Analysis, Strategy, Lead Generation, Direct Marketing, Social Media, Coaching, Customer Experience, Net Promoter Score, Confirmit, Quantitative Analytics
Education
Grand Valley State University
Business Administration Marketing
Centron Data Services, Inc August 2006 - Present
Farmers Insurance 2004 - 2006
Foremost Insurance 2001 - 2004
Foremost Insurance 2000 - 2002
Skills
Marketing Strategy, Direct Mail, Promotions, Management, Music Licensing and..., Vocalist, Drummer, Praise and Worship..., Artist Management, Marketing Research, Trade Show Management, Billing and Electronic..., Guitarist, Networking, Social Networking, Drums, Trade Shows, New Business Development, Talent Management, Strategic Planning, Customer Service, Sales Management, Email Marketing, Direct Marketing, Marketing Management, Team Building, Advertising, Marketing Communications, Lead Generation, Salesforce.com, Account Management, B2B, Social Media Marketing, Online Marketing, CRM, Product Marketing, Market Planning, Integrated Marketing, Online Advertising, B2B Marketing, Sales Process, Product Management, Insurance, Customer Satisfaction, Leadership
Education
Grand Valley State University
BBA – Marketing, Marketing
Coopersville High School
Starlight Ministries, Inc. November 2012 - Present
Farmers Insurance July 2010 - November 2012
Skills
Programming, Non-profit Program..., Volunteer Management, Volunteer Recruiting, Volunteer Training, Family Care, Grief, Support Groups, Crisis Intervention
Education
Grand Valley State University 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Farmers Insurance May 2015 - Present
Farmers Insurance February 2014 - April 2015
Farmers Insurance November 2012 - January 2014
Olive Garden May 2010 - November 2012
Skills
Typing, Problem Solving, Team Oriented, Team Building, Team Management, Team Leadership, Writing, Teamwork, Customer Service, Time Management, Microsoft Excel, Microsoft Word, Microsoft Office, Leadership Development, Critical Thinking, Cpr Certified, Medical Terminology
Education
Grand Valley State University 2007 — 2012
Bachelor's of Science - Allied Health Science, Human Biology
Farmers Insurance January 2013 - Present
All-Weather Seal January 2012 - January 2013
Beck Industrial Painting July 2011 - February 2012
Grand Valley State University Library October 2008 - April 2011
Osborn's Sport Shop April 2009 - August 2009
Ware Farm June 2003 - August 2009
Skills
Social Media, Marketing, Customer Service
Education
Grand Valley State University 2008 — 2011
Bachelor of Business Administration, Marketing
Bear Lake Schools 2003 — 2007
High School Diploma
Farmers Insurance Group of Companies January 2009 - Present
Farmers Insurance 2009 - Present
Farmers Insurance & Financial Services January 2010 - January 2012
FNG Properties, LLC 2005 - 2012
Farmers Insurance & Financial Services 2008 - 2011
Walkerville Public Schools 1996 - 2007
US Army 1988 - 1991
Skills
Coaching, Mentoring, Team Building, Public Speaking
Education
Western Michigan University
Masters, Educational Leadership
Grand Valley State University 1991 — 1995
BA, Education, Psychology
Hagerty (U.S.) September 2013 - December 2014
Farmers Insurance April 2011 - September 2013
Farmers Insurance March 2010 - April 2011
Farmers Insurance January 2009 - March 2010
Farmers Insurance July 2007 - January 2009
Farmers Insurance March 2007 - July 2007
Farmers Insurance August 2005 - March 2007
Skills
Property & Casualty..., Underwriting, Umbrella Insurance, Casualty, Homeowners, Negotiation, Account Management, Marketing, Team Building, Pricing, Direct Sales, Casualty Insurance, Customer Service, Liability, Sales, Product Management, Management
Education
Western Michigan University - Haworth College of Business 2007 — 2012
Masters of Business Administration
Grand Valley State University 2000 — 2005
Bachelor of Science (B.S.), Public Relations / Advertising
Multi Packaging Solutions July 2014 - Present
Multi Packaging Solutions December 2012 - July 2014
Farmers Insurance June 2011 - December 2012
Independent Bank May 2008 - October 2010
Skills
Financial Reporting, Accounts Payable, Accounting, Accounts Receivable, Account Reconciliation, Finance, Customer Service, Time Management, Microsoft Office, Microsoft Excel, Financial Analysis, Financial Statements
Education
Grand Valley State University 2008 — 2011
Master of Science (MS), Accounting
Grand Valley State University 2004 — 2007
Bachelor of Business Administration (BBA), Accounting
Farmers Insurance July 2015 - Present
Farmers Insurance December 2008 - Present
Farmers Insurance October 2005 - December 2008
Skills
Claim, Casualty, Property & Casualty..., General Insurance, Needs Analysis, Commercial Insurance, Liability, Leadership, Onboarding, Employee Benefits, Workers Compensation, Training, Insurance, Instructional Design, Underwriting, Employee Training, Call Centers, Casualty Insurance
Education
Grand Valley State University 2015 — 2019
Master's degree program, Education Technologies
University of Michigan 1996 — 2000
Bachelor of Arts, Elementary Education
Farmers insurance
Skills
Commercial Insurance, Insurance, Property, General Insurance, Customer Service, Team Building, Process Improvement, Leadership, Call Centers, Customer Satisfaction
Education
Grand Valley State University 2000 — 2003
Bachelor of Business Administration (B.B.A.), Finance, General
thornapple kellogg high school
Farmers Insurance June 2014 - Present
AT&T Mobility November 2012 - May 2014
Coastal Communications - AT&T Authorized Retailer November 2011 - July 2012
Biggby Coffee August 2010 - November 2011
Panera Bread August 2006 - August 2010
Skills
Customer Service, Skilled Multi-tasker, Organization, Communication Skills, Conflict Resolution, Research, Teamwork, Problem Solving, Team Leadership, Training, Sales Management, Microsoft Excel, Telecommunications, Efficiency, Process Improvement..., Social Networking, Process Scheduler
Education
Western Michigan University 2014 — 2016
Master’s Degree, Organizational Learning and Performance, Cumulative GPA 4.0, estimated graduation date June 2016
Grand Valley State University 2007 — 2011
Bachelor’s Degree, Psychology, Graduated Cum Laude with GPA, 3.797
Grandville High School 2004 — 2007
High School
YMCA of Greater Grand Rapids August 2015 - Present
Eyestone Law Offices May 2015 - Present
Horizons Developmental Resource Center January 2014 - May 2015
Farmers Insurance June 2013 - November 2013
Plasan Carbon Composites May 2013 - June 2013
Grand Valley State University September 2012 - April 2013
Grand Valley State University January 2012 - September 2012
Smile Grand Haven April 2012 - July 2012
Skills
Public Relations, Customer Service, Media Relations, Editing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, WordPress, Social Media, Outlook, Research, English, Event Planning, Promotional Copy, Facebook, Windows, Strategic Communications, Social Networking, Press Releases, Newsletters, Writing, Marketing, Blogging, Social Media Marketing, Time Management, Marketing Communications, Teamwork, Creative Writing
Education
Kendall College of Art and Design 2014 — 2015
Grand Valley State University 2009 — 2013
Bachelor of Science, Advertising and Public Relations, PR Emphasis
Grand Valley State University 2009 — 2013
Bachelor of Science, Health Communication
Grant High School
Michigan Insurance Company March 2015 - Present
Michigan Insurance Company November 2012 - March 2015
Dominion Risk Management March 2010 - August 2012
Farmers Insurance October 2009 - February 2010
Doyle & Ogden Insurance February 2005 - May 2009
Skills
Casualty Insurance, Commercial Lines
Education
Grand Valley State University 2004 — 2008
Bachelor of Science (B.S.), Psychology
Farmers Insurance November 2013 - Present
Skills
Product Development, Engineering, Manufacturing, Account Management, Sales Management, CAD, New Business Development, Key Account Management, Project Management, Product Management, Cross-functional Team..., Business Development, Sales, Sales Operations, Process Improvement, Team Building
Education
Western Michigan University 1995 — 2000
Grand Valley State University 2009 — 2011
Master's Degree
ITT Technical Institute 2003 — 2005
Farmers Insurance June 2014 - Present
Ottawa County Juvenile Detention Facility September 2013 - September 2014
Pine Rest Christian Mental Health Services June 2013 - June 2014
Walgreens May 2012 - October 2013
20th Circuit Court June 2012 - June 2013
Nephews' Enterprises- Joann's Fudge Shop June 2007 - September 2011
Bath & Body Works October 2010 - April 2011
Skills
Organizational..., Organizational..., Community Outreach, Internal Communications, Mentoring, Youth Mentoring, Volunteer Coordination, Program Coordination, Criminal Justice, Criminology, French, conversational French, Volunteer Management, Time Management, Cpr Certified, Customer Service, Courts, Public Speaking
Education
Grand Valley State University 2009 — 2013
Bachelor of Arts, Criminal Justice
Farmers Insurance February 2015 - Present
Saatchi & Saatchi LA September 2013 - February 2015
Gongos Research June 2012 - September 2013
Gongos Research May 2011 - August 2011
Gongos Research May 2010 - August 2010
MJ Marketing May 2006 - March 2010
Lawn/Snow Removal Service May 2006 - August 2009
Warren Miller Films September 2008 - December 2008
Skills
Marketing Research, Quantitative Research, Marketing, Social Media, SPSS, Market Research, Leadership, Qualitative Research, Project Planning, Research, PowerPoint, Microsoft Office, Data Analysis, Competitive Analysis, Microsoft Excel, Strategy, Management, Microsoft Word, Analysis
Education
Grand Valley State University 2008 — 2012
Bachelor of Business Administration (BBA), Marketing
Marcus & Millichap August 2015 - Present
Triune Financial, LLC July 2015 - Present
Hungry Howie's Pizza September 2012 - April 2015
Ameriprise Financial Services, Inc. September 2013 - December 2013
Dematic North America May 2012 - August 2013
Farmers Insurance January 2012 - April 2012
Thurkettle Construction April 2011 - August 2011
Skills
Leadership, Teamwork, Time Management, Problem Solving, Mathematics, Communication, Dedication to..., Computer Proficiency, Finance, Accounting
Education
Grand Valley State University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Finance and Accounting, 3.59
Allendale High School 2008 — 2012
3.977
Hope College - P.A.T.H. Program 2007 — 2009
Farmers Insurance July 2015 - Present
Farmers Insurance January 2013 - July 2015
John Ball Zoological Society May 2009 - January 2013
Grand Rapids Public Schools January 2012 - April 2012
Sparta Middle School August 2011 - December 2011
Skills
Microsoft Office, PowerPoint, Word, Excel, Teaching, Prezi, Team Management, Team Leadership, Multitasking Skills, Outstanding..., Customer Service, Grant Writing, Event Management, Microsoft Excel, Microsoft Word
Education
Grand Valley State University 2007 — 2012
Bachelor of Science (B.S.), Group Social Studies, 3.38
Grand Valley State University 2007 — 2012
Bachelor of Science (B.S.), Secondary Education and Teaching
Hastings Mutual Insurance Company September 2015 - Present
Zurich Insurance Company Ltd. May 2013 - Present
Farmers Insurance 2010 - April 2013
Priority Health 2009 - 2010
Spectrum Health May 2008 - 2009
Zurich Insurance Company Ltd. January 2004 - September 2008
Foremost Insurance May 1999 - January 2004
Foremost Insurance 1997 - 1999
Skills
Outsourcing, Project Management, Transition Management, Desktop Support..., Global Delivery, Global Sourcing, IT Operations Management, IT Outsourcing, Management, Offshoring, Team Management, Information Technology, Project Planning, Business Transformation, EWP, IT Service Management, Business Process, Leadership, Program Management, Project Delivery, Process Improvement
Education
Grand Valley State University 1984 — 1987
Bachelor of Business Administration (BBA), Banking, Corporate, Finance, and Securities Law
Service Express, Inc. July 2015 - Present
Farmers Insurance September 2011 - August 2015
Associated Language Consultants December 2010 - August 2011
Lake Michigan Credit Union January 2005 - September 2010
V-Day August 2009 - April 2010
Flash Transport LLC July 2005 - December 2009
Skills
Fundraising, Leadership, Time Management, Sales, Microsoft Office, Customer Service, PowerPoint, Public Speaking, Nonprofits, Data Entry, Event Planning, Community Outreach, Research, Microsoft Word, Microsoft Excel, Data Analysis, Social Networking, Strategic Planning, Team Building, Coaching, Management, Team Leadership, Teaching, Negotiation, Account Management, New Business Development, Project Planning, Community Development, Volunteer Management, Program Development, Analysis
Education
Grand Valley State University 2005 — 2009
BS, Public and Nonprofit Administration
Fettig February 2013 - Present
Farmers Insurance March 2010 - February 2013
Grand Rapids Medical Education Partners November 2007 - August 2009
Skills
Talent Acquisition, Recruiting, Human Resources, Event Planning, Behavioral Interviewing, Confidentiality, Word, PowerPoint, Excel, Time Management, Medical Terminology, Grant Writing, Teamwork, Organization, Non-profits, Office Administration, Employee Benefits, Customer Service, Social Networking, College Recruiting, Microsoft Office, Data Entry, Applicant Tracking..., Microsoft Excel, Leadership Development, Interviews, Workers Compensation, Employee Training, Hiring, Microsoft Word, Resume Writing, Training, Coaching, Temporary Placement, Employee Relations, Program Management, FMLA, Benefits Administration, New Hire Orientations, Onboarding, Nonprofits
Education
Grand Valley State University 2003 — 2007
Bachelor, Public Administration
Grand Valley State University 2003 — 2007
Bachelor of Science (B.S.), Public Administration
TEKsystems December 2014 - Present
TEKsystems July 2013 - Present
BL²END January 2013 - Present
Arena District July 2011 - September 2013
Farmers Insurance November 2011 - July 2013
BL²END April 2012 - January 2013
Varnum, Riddering, Schmidt & Howlett May 2004 - November 2011
Skills
Public Relations, Leadership, Event Planning, Social Media, Marketing, Marketing Communications, Advertising, Public Speaking, Management, Customer Service, Media Relations, Recruiting, Human Resources, Microsoft Office, Editing, Time Management, Project Management, Research, Analysis, Policy, Staff Augmentation, Networking
Education
Grand Valley State University 2003 — 2009
Bachelor, Communications: Advertising and Public Relations
Grandville High School 1999 — 2003
Farmers Insurance July 2015 - Present
Panera Bread May 2013 - Present
GR Spring & Stamping August 2010 - August 2013
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Sales, Training, Research, Time Management, Customer Service, Teamwork, Social Media, Leadership, Social Networking, Facebook, Event Management, Event Planning, Coaching, Public Relations, Inventory Management, Customer Satisfaction, Team Building
Education
Grand Valley State University 2011 — 2015
Bachelor of Science (BS), Communication and Media Studies
Farmers Insurance March 2008 - Present
Raustin Mortgage Services January 1999 - March 2008
Foremost Insurance March 1998 - January 1999
Foremost Insurance July 1996 - February 1998
Foremost Insurance October 1991 - June 1996
Foremost Insurance September 1990 - October 1991
Foremost Insurance January 1990 - August 1990
Skills
Leadership, Team Management, Performance Improvement, Team Leadership, Claim, Performance Analysis, Training, Coaching, Human Resources, Training Delivery, Sales, Employee Training, Finance, Claims Management, Commercial Insurance, Insurance, Liability, General Insurance, Property & Casualty..., Management, Casualty Insurance
Education
Grand Valley State University 1983 — 1988
Bachelor of Business Administration, Marketing
Lenz-Balder Insurance May 2015 - Present
Farmers Insurance September 2008 - May 2015
Farmers Insurance January 2007 - September 2008
Farmers Insurance August 2004 - December 2006
Skills
Insurance, Underwriting, Property & Casualty..., Commercial Insurance, Casualty, General Insurance
Education
Grand Valley State University 2005 — 2008
MBA, Management
Grand Valley State University 1997 — 2001
BBA, Marketing
KPMG October 2013 - Present
US Army March 2006 - March 2014
Farmers Insurance March 2013 - October 2013
Rivertown Appraisal Service August 2011 - March 2013
L.E. Kaufman Golf Course May 2009 - December 2009
Kent County 2003 - 2007
University Club of Grand Rapids January 2004 - January 2005
Heirloom Upholstery January 2002 - January 2003
Skills
Military, Defense, Leadership Development, Government, Customer Service, Windows, Microsoft Office, Program Management, Research, Leadership, Project Planning, Administration, Policy, Microsoft Excel, Financial Analysis, Teamwork, Analysis
Education
Grand Valley State University 2007 — 2012
Bachelor of Business Administration; Associate, Science; Management
Grand Valley State University 2006 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Farmers Insurance September 2014 - Present
Farmers Insurance Group April 2012 - Present
Farmers Insurance Group July 2009 - April 2012
Farmers Insurance Group January 2008 - July 2009
Farmers Insurance Group July 2007 - January 2008
Skills
Property & Casualty..., Insurance, Commercial Insurance, Workers Compensation, Underwriting, Sales, Customer Service, Account Management, New Business Development, CRM, Management, Sales Operations
Education
Grand Valley State University 2003 — 2007
Bachelor of Science Degree, History
Farmers Insurance March 2008 - Present
Farmers Insurance March 2006 - March 2008
Skills
Property & Casualty..., Insurance, General Insurance, Training, Business Analysis, Property Claims, Employee Training, Leadership Development, Claim, Commercial Insurance, Workers Compensation, Claims Management, Liability, Commercial Lines, Umbrella Insurance, Property Damage, Legal Liability
Education
Grand Valley State University 1997 — 2002
Bachelor of Business Administration, Management/Marketing
Grand Rapids Christian High School
The Porczynski Agency - Farmers Insurance November 2009 - Present
Farmers Insurance 2014 - 2014
Farmers Insurance 2010 - 2014
Skills
Property & Casualty..., Customer Service, Insurance, Commercial Insurance, Commercial Lines, Liability, Sales, Casualty, Term Life Insurance, Renters, Motorcycle, Homeowners, Sales Management, Disability Insurance, Workers Compensation, Marketing, Casualty Insurance, Umbrella Insurance, Fixed Annuities, Life Insurance, Customer Retention, Health Insurance, Team Building, Selling, Underwriting, Legal Liability, New Business Development, Professional Liability, Leadership, Retirement, Risk Management, Whole Life, General Insurance, Small Business, Brokers, Strategic Planning, Long-term Care, Universal Life, Process Improvement, Training, Employee Benefits, Finance, Claims Management, Financial Analysis, Retirement Planning
Education
Grand Valley State University 2007 — 2009
Bachelor of Business Administration, Finance
Michigan Technological University 2005 — 2007
City High
Valspar May 2014 - Present
Farmers Insurance March 2012 - November 2013
Farmers Insurance April 2003 - February 2012
Farmers Insurance January 2002 - March 2003
Skills
Employee Engagement, Customer Service, Customer Satisfaction, Marketing, Leadership, Account Management, Operations Management
Education
Grand Valley State University
Bachelor of Science, Public Administration
Farmers Insurance November 2013 - Present
Farmers Insurance May 2011 - November 2013
US Army April 2006 - April 2011
Skills
Insurance, Customer Service, PowerPoint, Microsoft Excel, Training, Leadership, Sales, Microsoft Word, Time Management, Public Speaking, Team Building, Microsoft Office
Education
Grand Valley State University 2001 — 2005
Bachelor of Science (BS), Criminal Justice
Farmers Insurance July 2011 - Present
Foremost Insurance May 2007 - July 2011
Skills
Insurance, Claim, Property Damage, Liability Analysis, Subrogation, Property & Casualty..., Casualty, Claims Management, Xactimate, Liability, Legal Liability, Commercial Lines, Commercial Insurance, Claim Investigation, Customer Service, General Insurance
Education
Grand Valley State University 2003 — 2007
B.S., Psychology
Farmers Insurance November 2011 - Present
Red Bull October 2007 - June 2008
IKEA December 2006 - June 2008
Skills
Customer Service, Insurance, Public Relations, Marketing, Sales Management, Sales, Team Building, Cold Calling, New Business Development, Customer Retention, Marketing Strategy, Leadership, Direct Sales, Selling, Account Management
Education
University of Brighton 2008 — 2008
Marketing
Grand Valley State University 2004 — 2008
Marketing & Management, Business
SHS
Pine Ridge Bible Camp August 2015 - Present
Farmers Insurance June 2013 - June 2015
Fettig October 2012 - April 2013
Lincoln Lake Baptist Youth Camp, Inc May 2008 - August 2012
Meijer December 2008 - May 2009
Skills
Team Leadership, Responsibility, Work Ethic, Customer Service, Customer Satisfaction, Trusted, Reliability, Coachable, High level of initiative, Management, Leadership, Nonprofits, Program Management, Time Management, Marketing, Microsoft Office, PowerPoint, Teamwork, Human Resources, Fundraising, Public Speaking, Microsoft Excel
Education
Grand Valley State University 2010 — 2012
Bachelor's, Business Administration and Management
Montcalm Community College 2008 — 2010
Associates, Liberal Studies
Greenville High School 2004 — 2008
High School Diploma
Pernix Consulting LLC October 2014 - Present
CACI International Inc June 2011 - October 2014
Creative Information Technology, Inc. August 2010 - June 2011
SRA International November 2009 - August 2010
CACI International Inc April 2008 - December 2009
Métier, Ltd. March 2007 - April 2008
Farmers Insurance May 2005 - March 2007
Foremost Insurance January 2001 - May 2005
IBM Global Services January 1999 - January 2001
MC Sports November 1996 - April 1999
Skills
Troubleshooting, Visio, SharePoint, SDLC, Business Analysis, Disaster Recovery, Requirements Analysis, ITIL, Active Directory, Software Documentation, VMware, Windows Server, Vendor Management, Microsoft SQL Server, SQL, PMP, Project Management, Process Improvement, .NET, IT Service Management, Virtualization, Data Warehousing, Data Center, PMO, Security
Education
Western Michigan University 2003 — 2005
MBA, Business
Grand Valley State University 1996 — 2001
B.S., Computer Science Information Systems
Farmers Insurance July 2011 - Present
Farmers Insurance October 2007 - July 2011
Farmers Insurance January 2007 - October 2007
Farmers Insurance January 2006 - January 2007
Skills
Insurance, Property & Casualty..., Management, Product Management, Access, General Insurance, Underwriting, Marketing, Account Management, Casualty Insurance, Sales, Pricing, Strategic Planning, Risk Management, New Business Development
Education
Western Michigan University 2003 — 2008
Masters, MBA
Western Michigan University - Haworth College of Business 2003 — 2008
MBA
Grand Valley State University 1998 — 2002
Farmers Insurance November 2013 - Present
Gordon Food Service September 2012 - November 2013
Global Forex Trading June 2008 - August 2012
Steve Bratschie & Associates June 2008 - December 2011
Jameson Realty Group November 2007 - March 2008
Herman Miller April 2007 - November 2007
March of Dimes January 2007 - April 2007
Skills
Social Media, SEO, Email Marketing, SEM, Adobe Creative Suite, Flash, Online Advertising, Web Design, Web Analytics, Google Analytics, Graphic Design, Marketing Communications
Education
West Virginia University 2011 — 2013
Masters, Integrated Marketing Communications
Grand Valley State University 2002 — 2007
Bachalors of Science, Public Relations, communications, journalism, psychologies
Farmers Insurance April 2011 - Present
Huntington National Bank May 2005 - February 2009
Skills
Coaching, Customer Service, Insurance, Supervisory Skills, Change Management, Loans, Banking, Credit, Credit Analysis, Mortgage Lending, Lines Of Credit, Loan Origination
Education
Grand Valley State University 2000 — 2005
Bachelor of Arts (B.A.), Communication and Journalism
Farmers Insurance January 2011 - Present
Farmers Insurance 2001 - 2010
Skills
Employee Benefits, Workers Compensation, Employee Relations
Education
Grand Valley State University 1997 — 2001
Grant High School
Due North Marketing Communications March 2006 - Present
Foremost Insurance October 1995 - April 2006
Farmers Insurance 2000 - 2006
Foremost Insurance August 1993 - September 1995
Foremost Insurance March 1989 - July 1993
Foremost Insurance March 1988 - February 1989
Foremost Insurance July 1986 - February 1988
Foremost Insurance March 1984 - June 1986
Foremost Insurance March 1980 - February 1984
Skills
Creative Writer, Communications Strategy, Social Media Marketing, Web Content, Public Relations, Writing, Editing, Fact-checking, Editorial Project..., Manuscript Development, Copy Editing, SEO, SEO copywriting, Sales Letters, Success Stories, Corporate Storytelling, Client Communications, Crisis Communications, Reputation Management, Strategic..., Key Message Development, B2B, Internal Communications, Consumer Advertising, Marketing Communications, Social Media, Publicity, Advertising, Creative Development, Media Relations, Corporate Communications, Strategic Communications, Press Releases, Copywriting, Blogging, Newsletters, Communications Planning, Facebook, Speech Writing, Integrated Marketing, Community Relations, Marketing Strategy, Content Management, Social Networking, Online Marketing, Email Marketing, Brochures, Brand Development, Web Content Management, Strategic Relationships
Education
Grand Valley State University 2004 — 2006
M.S., Communications
Michigan State University 1969 — 1972
B.A., Journalism
Northwestern Michigan College 1968 — 1969
Liberal Arts
Farmers Insurance 1985 - Present
March of Dimes 2014 - 2014
March of Dimes 2014 - 2014
Skills
Talent Acquisition, HIPAA, Underwriting, Human Resources, Employee Benefits, Applicant Tracking..., Onboarding, Recruiting, Workers Compensation, Talent Management, Employee Engagement, Employee Relations, Insurance, Interviews, Benefits Administration, Disability Insurance, HRIS, Performance Management, Health Insurance, Succession Planning, Commercial Insurance, Deferred Compensation, Property & Casualty..., College Recruiting, Coaching, Personnel Management, New Hire Orientations, FMLA
Education
Grand Valley State University
BBA, Human Resources
Foremost Insurance March 1994 - Present
Farmers Insurance 1994 - Present
Education
Grand Valley State University 1988 — 1991
Russian Studies
Farmers Insurance February 2009 - Present
Foremost Insurance February 2007 - February 2009
Education
Grand Valley State University
BA, Public Relations and Advertising
Farmers Insurance February 2010 - Present
Foremost Insurance November 2004 - February 2010
Skills
Insurance, Management, Event Planning, Claim, Liability, Internal Audit, Property, Process Improvement, Policy, Underwriting, Project Management, Fundraising, Team Building, Technical Writing, Data Analysis
Education
Grand Valley State University 1997 — 2001
BA, English/Elementary Education
Ionia High School 1993 — 1997
Farmers Insurance - Specialty Lines & Bristol West 1985 - Present
Foremost Insurance 1985 - Present
Farmers Insurance 1986 - 2010
Saga Food Service 1976 - 1986
Sodexo January 1978 - September 1985
Skills
Systems Analysis, Disaster Recovery, Business Analysis, SDLC, Insurance, IT Service Management, Performance Metrics
Education
Grand Valley State University 1982 — 1985
MBA, Finance
The University of New Mexico 1971 — 1975
BA, Sociology, Psychology, Political Science
Farmers Insurance March 2015 - Present
Farmers Insurance May 2011 - Present
Farmers Insurance February 2011 - May 2011
Farmers Insurance August 2008 - January 2011
Farmers Insurance May 2005 - August 2008
Farmers Insurance March 2004 - May 2005
Farmers Insurance August 2002 - March 2004
Skills
Insurance, Customer Relations, Account Management, Business Objects, Sales Management, Territory Management, Financial Analysis, Sales, Sales Force Development, Process Improvement, Analysis, Team Building, Business Analysis, Property & Casualty..., New Business Development, Risk Management, Team Management
Education
Grand Valley State University 1999 — 2005
Bachelor of Business Administration (BBA), Finance, General
Grand Valley State University 1999 — 2005
Bachelor of Business Administration (B.B.A.), Finance, General
Farmers Insurance April 2011 - Present
Saint Mary's Health Care 2004 - March 2011
Skills
Predictive Modeling, Actuarial Science, Insurance, Property & Casualty..., Underwriting, SAS, Access, Analytics
Education
Grand Valley State University 2008 — 2011
PSM, Biostatistics
Purdue University 1983 — 1987
BS, Management
Farmers Insurance June 2013 - Present
Randstad March 2012 - June 2013
Education
Michigan State University College of Law 2007 — 2010
Grand Valley State University 2002 — 2006
B.A., Politics, History
Vilco Construction January 2014 - Present
Farmer's Insurance January 2011 - January 2014
Best Western Grandvillage Inn July 2008 - January 2011
Arizona Grand Resort June 2006 - May 2008
Skills
Hospitality, Hotels, Customer Satisfaction, Outlook, Customer Service
Education
Grand Valley State University 2004 — 2006
B.S., Hospitality and Tourism Management
Accident Fund Insurance Company of America December 2012 - Present
Farmers Insurance September 2010 - Present
Greater Grand Rapids Figure Skating Club June 2005 - Present
The Hartford Insurance Group July 2006 - March 2010
Meadowbrook Insurance Group October 2002 - June 2006
Grzanka Grit October 2000 - October 2002
Farmers Charity Classic 1986 - 2001
RSKCo-CNA December 1996 - October 2000
Risk Enterprise Management October 1993 - December 1996
Skills
Insurance, Workers Compensation, Workers' Compensation..., Property & Casualty...
Education
Grand Valley State University 1982 — 1986
B.S, Legal Studies
Farmers Insurance November 2014 - Present
Farmers Insurance April 2012 - November 2014
Farmers Insurance October 2010 - April 2012
Charter Communications April 2010 - October 2010
JPMorgan Chase & Co November 2005 - July 2009
Skills
Sales, Underwriting, Leadership, Insurance, Customer Service, PowerPoint, Finance, Teamwork, Employee Benefits, Call Centers
Education
University of Phoenix 2005 — 2008
Master of Business Administration, Accounting
Grand Valley State University 1999 — 2003
Bachelor of Business Administration, Finance
Farmers Insurance July 2010 - Present
Independent Consultant January 2012 - January 2013
Meijer October 2008 - June 2012
Skills
Communication, Customer Service, Leadership, Event Planning, Team Management, Editing, Writing, Six Sigma, Nonprofits, Management, Team Building, Data Analysis
Education
Grand Valley State University 2012 — 2014
Masters, Communication, General
Grand Valley State University 2006 — 2010
Bachelor of Science (B.S.), Health Communication
Zurich North America June 2015 - Present
The Hanover Insurance Group March 2013 - May 2015
The Hanover Insurance Group December 2012 - February 2013
The Hanover Insurance Group April 2012 - December 2012
The Hanover Insurance Group February 2011 - April 2012
Farmers Insurance September 2009 - February 2011
Skills
Property & Casualty..., Insurance, Commercial Insurance, Claim, Claim Investigation, Liability Analysis, Property Damage, Subrogation
Education
Grand Valley State University 2000 — 2006
Bachelor of Science, Psychology
Manpower November 2014 - Present
Farmers Insurance April 2014 - November 2014
Grotenhuis February 2013 - April 2014
Grotenhuis October 2012 - February 2013
Fifth Third Bank July 2012 - September 2012
Saint Mary's Hospital January 2012 - April 2012
OfficeMax December 2010 - January 2012
Michigan Athletic C May 2010 - December 2010
Indian Trails Camp June 2009 - August 2009
Skills
Customer Service, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Employee Relations, Human Resources, Leadership, Public Speaking, Social Media, Training, Outlook, Resume Writing, Performance Management
Education
Grand Valley State University 2008 — 2012
Bachelor's, Human Resource Management
Seidman College of Business, Grand Valley State University 2008 — 2012
BA, Business Management; Human Resources
Okemos High School 2004 — 2008
High School Diploma
Farmers Insurance September 2012 - Present
Farmers Insurance May 2011 - September 2012
Farmers Insurance March 2012 - July 2012
Grand Valley State University August 2009 - August 2010
Victoria's Secret October 2007 - August 2009
Skills
Customer Service, Microsoft Office, Insurance, PowerPoint, Social Media, Advertising, Event Planning, Marketing, Sales, Research, Claim, Call Center, Microsoft Word
Education
Grand Valley State University 2006 — 2010
Bachelor of Science (B.S.), Advertising and Public Relations
Farmers Insurance January 2000 - Present
Foremost Insurance November 1985 - January 2000
Skills
Property & Casualty..., Insurance
Education
Grand Valley State University 1980 — 1985
BS, Mathematics, Economics, Statistics
Farmers Insurance May 2014 - Present
Farmers Insurance June 2013 - May 2014
Farmers Insurance Group December 2006 - June 2013
Skills
Communications Planning, Internal Communications, Newsletters, Corporate Communications, Marketing Communications, Web Content, Media Relations, Insurance, Copywriting, Copy Editing, Public Relations, Editing, Adobe Creative Suite, New Media, Marketing, Social Media, Press Releases, Digital Marketing, Marketing Strategy, B2B, Facebook, Social Media Marketing, Email Marketing, Social Networking, Advertising, Direct Marketing, Event Planning, Brand Development, Content Management, Web Marketing, Strategy, Online Marketing, Event Management, Strategic Communications, Video, Integrated Marketing, Digital Strategy, Google Analytics, Creative Writing, Online Advertising, Digital Media, Social Marketing, Publicity, Creative Direction, B2B Marketing, Brand Awareness, Content Strategy, Brand Management, Property & Casualty..., Sponsorship
Education
Grand Valley State University
Bachelor of Science (B.S.), Communication and Media Studies
Farmers Insurance October 2011 - Present
Farmers Insurance January 2009 - October 2011
Farmers Insurance June 2005 - December 2008
Farmers Insurance May 2004 - June 2005
Skills
Business Objects, SAS programming, Informatica, Microsoft Excel, Microsoft SQL Server, Access, IBI Webfocus, JCL, SQL, Java, Visual Basic
Education
Grand Valley State University 2001 — 2008
Bachelor of Science (B.S.), Information Technology, 3.5
Jimmy John's April 2011 - Present
Jimmy John's September 2009 - Present
Farmers Insurance November 2011 - December 2011
Revue Magazine May 2011 - August 2011
National Nail May 2008 - August 2008
National Nail Corporation June 2007 - August 2007
Education
Grand Valley State University 2008 — 2011
Bachelor Of Science, Advertising and Public Relations
Hope College 2007 — 2008
Farmers Insurance January 2012 - Present
Hyatt Place Grand Rapids August 2010 - March 2012
Education
Grand Valley State University 2006 — 2010
Bachelors, Hospitality Tourism Management
Farmers Insurance October 2013 - February 2014
Grand Rapids Ophthalmology June 2012 - October 2013
Grand Rapids Ophthalmology November 2011 - June 2012
Walker Surgical Center February 2010 - November 2011
Thresholds, Inc. 2002 - 2008
JC Penney 2001 - 2002
Skills
Microsoft Office, Photoshop, Photography, Digital Photography, Office Management
Education
Grand Valley State University 2007 — 2009
Bachelor of Arts, Photography
Farmers Insurance February 2013 - Present
Regional elite airline services 2005 - 2012
Chicago express airlines January 2002 - October 2005
Skills
Organization, Data Entry, Problem Solving, Tourism, Microsoft Word, Customer Service, Credit, Hospitality, Treatment, Windows, YouTube, Direct Patient Care, Patient Safety, Mental Health, Sales, Customer Oriented, Customer Satisfaction
Education
Grand Valley State University 1992 — 1999
Bachelor of Science (B.S.), Psychology
Grand Valley State University 1992 — 1999
Bachelor of Science (B.S.), History
Farmers Insurance June 2014 - Present
Open Systems Technologies, Inc. August 2013 - June 2014
St. Cecilia Music Center November 2007 - May 2014
School Zone Publishing May 2013 - August 2013
Grand Valley State University January 2011 - May 2013
Skills
OS X, Windows 7, Customer Service, Technical Support, Research, Java, Linux, Troubleshooting, Windows XP, HTML, Databases, SQL, CSS, Windows, Desktop Deployment
Education
Grand Valley State University 2006 — 2014
Bachelor of Science (B.S.), Computer Science
Meridian Health Plan June 2013 - Present
Foremost Insurance February 2012 - June 2013
Farmers Insurance April 2008 - February 2012
Skills
Financial Analysis, Data Mining, Data Analysis, SQL, Document Drafting, Process Efficiency, Microsoft Excel, Creative Problem Solving
Education
Grand Valley State University 2005 — 2011
Bachelor of Business Administration (BBA), Economics
Brann's Sizzling Steaks and Sports Grille January 2015 - Present
Brann's Sizzling Steaks & Sports Grille 2011 - Present
Farmers Insurance July 2014 - January 2015
Michaels Arts and Crafts August 2010 - August 2011
Leelanau Wine Cellars, Ltd. July 2010 - September 2010
Skills
Microsoft Office, Stata, PowerPoint, Microsoft Word, Microsoft Excel, Critical Thinking, Research, English, Editing, Financial Analysis, Facebook
Education
Grand Valley State University 2007 — 2013
Bachelor's degree, English Language and Literature, General
Grand Valley State University 2004 — 2013
Bachelor's degree, Economics