GatesMcDonald Company
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GatesMcDonald Employees
FirstEnergy Corp. July 2007 - Present
GatesMcDonald 2003 - 2007
Kemper Insurance Companies 1994 - 2003
Skills
Lotus Notes, Access, Microsoft Office, Office Administration, Photography, Administrative..., Microsoft Excel, Outlook, Project Management, SAP, PowerPoint, Account Reconciliation, Administrative..., Customer Service
Education
The University of Akron
AETNA LIFE INSURANCE COMPANY November 2006 - Present
GATESMCDONALD, 2004 - 2006
CMS HEALTH INTEGRATED 2002 - 2004
GATESMCDONALD 2001 - 2002
SOUTH BAY HOSPITAL 2000 - 2001
COMMUNITY CARE NETWORK 1997 - 1999
AETNA LIFE INSURANCE COMPANY 1993 - 1997
Skills
Case Management, Healthcare, Nursing, Managed Care, Utilization Management, Medicare, Disease Management, Inpatient, Treatment, Patient Education, Medicine, Medical/Surgical, Utilization Review, Clinical Research, Medical-Surgical, Health Insurance, Customer Service
Education
Methodist Hospital School of Nursing 1974 — 1977
Diploma, Registered Nursing/Registered Nurse
Illinois Central College 1974 — 1976
Sacred Beginning July 2005 - Present
Cass Information Systems May 2004 - November 2006
TALX Corporation July 1993 - May 2004
GatesMcDonald 1992 - 2001
Skills
Hypnotherapy, Reiki, HypnoBirthing Educator, Account Management, Business Communications, Marketing Communications, Contract Negotiation, Customer Relations, Client Services, Client Retention, Client Relationship..., Client Communication, Social Networking, Professional Networking, Creative Problem Solving, Computer Literate, Professional Organizing, client reporting, Business Networking, Customer Service, HypnoBirthing, Pregnancy, Hypnosis, Fertility, Birth, Leadership, Childbirth, Relaxation, Smoking Cessation, Meditation, Stress, Healing, Energy Healing, Stress Management, Weight, Pain Management, Wellness, Marketing, Public Speaking, Confidence Building, Personal Development, Motivational Speaking, Prenatal Care, Direct Sales, Social Media, Holistic Health, Customer Retention, Coaching, Therapeutic Massage
Education
The Ohio State School of Hypnotherapy 2006 — 2006
C.Ht, Hypnotherapy
Otterbein University 1986 — 1990
BA, Speech Communication, History
Otterbein University 1986 — 1990
BA, Communication
Language Access Network December 2013 - Present
GatesMcDonald 1987 - 1996
American Red Cross 1983 - 1987
Education
The Ohio State University 1978 — 1982
Bachelor of Arts in Communication
FirstGroup March 2014 - Present
OHLSD Volunteer June 2003 - May 2014
The Hillman Group September 2008 - March 2014
Cambridge Integrated Services June 2006 - August 2008
GatesMcDonald June 1999 - June 2006
United Medical Resources June 1997 - June 1999
Great American Insurance November 1994 - June 1997
Skills
Employee Relations, HRIS, Policy, FMLA, Human Resources, Workers Compensation, Benefits Administration, Employee Engagement, Personnel Management, Open Enrollment, Deferred Compensation, Onboarding, New Hire Orientations, Health Insurance, Process Improvement, Insurance, Performance Management, Team Building, Talent Acquisition, Change Management, Customer Service, COBRA, Coaching, HR Policies, 401k, Talent Management, Succession Planning, Leadership Development, Organizational..., Disability Insurance, Interviews, Labor Relations, Vendor Management, Conflict Resolution, Risk Management, Account Management, Recruiting, Claim, Strategic Planning, Flexible Spending..., Claims Management, System Administration, Health Savings Accounts, Microsoft Excel, Group Medical, Employee Wellness, Employee Recognition, Employment Law, Job Descriptions, Employee Handbooks
Education
University of Pennsylvania - The Wharton School
CEBS
University of Cincinnati
Business Management
Corporate Cost Control October 2010 - Present
GatesMcDonald February 1987 - November 2009
Skills
Hearing Representative, Consultation, Customer Service, Claims Management, Unemployment Claims, Microsoft Word, Microsoft Office, Microsoft Excel, Team Leadership, Management, Training
Education
Franklin University
Business Administration and Management, General
Sugardaddy's Sumptuous Sweeties November 2008 - Present
Scott, Scriven & Wahoff, LLP 2002 - 2004
GatesMcDonald 1992 - 1998
Skills
Management, Leadership, Team Building, Marketing, Strategic Planning, Microsoft Office, Project Management, Inventory Management, Sales Management, Project Planning, Budgets, Coaching, Team Leadership, Negotiation, New Business Development, Account Management
Education
Otterbein College 1987 — 1991
Bachelor of Arts (BA), Business Communications
Mohawk HS 1983 — 1987
Three Leaf Productions, Inc. August 2014 - Present
DeBrand Collectibles June 2014 - Present
Deborah A. Balcerzak, Independent Contractor June 2014 - August 2014
Netsmart Technologies December 2011 - April 2014
Health Care Logistics December 2008 - December 2011
Jones, Cochenour & Company, CPA July 2007 - December 2008
GatesMcDonald 1988 - 1993
Skills
Financial Statements, Accounting, QuickBooks, Great Plains Software, Account Reconciliation, Accounts Receivable, Customer Service, Revenue Recognition, CPA, Microsoft Excel, Microsoft Office, Healthcare, Microsoft Word, PowerPoint, Microsoft Dynamics SL, Sarbanes-Oxley Act, Accounts Payable, Vlookup, Accruals, Sales Tax, General Ledger, Journal Entries, GAAP, GAAP Standards, State Tax, SALT, Analysis, Small Business, Income Tax, Month End Close, Monthly Closing, Tax, Fixed Assets, Cash Flow, Variance Analysis, Expenses, Bookkeeping, Sarbanes-Oxley, Tax Research, Tax Preparation
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
MBA, Management
DeVry University 2005 — 2008
Bachelor's of Business Administration, Accounting
Ohio Bureau of Workers' Compensation January 2014 - Present
The Matrix Companies April 2011 - January 2014
Willis & Willis LPA October 2009 - April 2011
GatesMcDonald January 1989 - October 2009
Skills
Insurance, Workers Compensation, Account Management, Employee Benefits, Sales, Customer Service, Claims Management, New Business Development, Marketing, Business Development, Health Insurance, Recruiting, Strategic Planning, Team Building, Property & Casualty..., Legal Liability, Risk Management, Managed Care
Education
The Ohio State University
State Auto Insurance June 2008 - Present
TALX Corporation May 2003 - June 2008
GatesMcDonald April 1999 - May 2003
Sensotec February 1998 - April 1999
Skills
Cisco Technologies, DNS, Data Center, Firewalls, Routers, Switches, VPN, Network Design, Routing, Network Engineering, Troubleshooting, LAN-WAN, TCP/IP
Education
Franklin University
Columbus State
Wright State University
The Ohio State University
Paint Valley High School
Nationwide Insurance February 2014 - Present
Nationwide Insurance May 2006 - January 2014
Nationwide Insurance March 2001 - May 2006
GatesMcDonald March 1997 - April 2001
GatesMcDonald April 1996 - March 1997
Skills
Process Improvement, Insurance, Training, Business Analysis, Project Management, Program Management, Business Process..., Leadership, Visio
Education
Franklin University 1998 — 2000
Master of Science (MS), Marketing & Communications
The Ohio State University 1987 — 1993
Bachelor of Arts (B.A.), French Language Teacher Education
CorVel Corporation November 2011 - Present
GatesMcDonald July 1985 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, HTML, Budgets, Negotiation, Editing, Claim, Risk Management, Workers Compensation, Workers' Compensation..., Subrogation, Litigation Management, Claim Investigation, Claims Management
Education
Fairmont State College
Allstate Insurance Company May 2011 - Present
Pier 1 Imports May 2011 - Present
Xchanging October 2006 - April 2011
GatesMcDonald July 1997 - September 2006
Education
DeVry 1988 — 1990
Computer Science
Hamilton Township High School 1984 — 1988
Diploma
Franklin University
Masters, Business Administration
McKesson Health Solutions 2011 - Present
California State University, Sacramento 2010 - Present
Kelly Healthcare Resources 2009 - 2009
LifeMasters Supported SelfCare 2005 - 2009
St. Paul Travelers 2001 - 2004
The Hartford Insurance 2000 - 2001
GatesMcDonald 1997 - 2000
CorVel Corporation 1992 - 1997
John Muir Medical Center 1989 - 1992
Education
Sonoma State University 1986 — 1988
Bachelors of Science in Nursing, Nursing
Vaughn Industries LLC September 2014 - Present
CMI Risk Services September 2009 - September 2014
GatesMcDonald July 2007 - September 2009
Skills
Risk Assessment, Loss Prevention, Presenter, Training & Development, Workers Compensation, Healthcare, Human Resources, Claim, Claims Management, Employee Training, Customer Service, Insurance, Employee Benefits, Workers' Compensation..., Benefits Administration, Property & Casualty..., Claim Investigation, Accident, Health Insurance, Risk Management, Leadership
Education
Upper Iowa University 2007 — 2010
Master's Degree Level Coursework Completed, Public Administration/Homeland Security, 4.0
University of Findlay 2005 — 2006
Masters' Certification in Emergency Management, Emergency Management: Loss Control, 4.0
Indiana State University 2003 — 2006
Bachelor of Science, Human Resource Development, 4.0
Marion Technical College 1998 — 2002
Associates in Applied Science, Human Resource Management/Accountin, 4.0
Bowling Green Area School of Practical Nursing 1990 — 1991
Licensed Practical Nurse, Nursing/Med Administration
Goodwill Industries of Central Florida 2006 - Present
GatesMcDonald 2003 - 2006
Rotech Healthcare March 2002 - March 2003
Sweetheart Cup Company, Inc. 1988 - 1999
Skills
Training, Safety, Safety Management..., Behavior Based Safety, Risk Management, Event Management, Project Management, Accident Investigation, Workers Compensation, Claims Management, Mediation, Quilting, Insurance, Strategic Planning, Customer Service, Investigation, Security, Policy, Program Development, EHS, Liability, Industrial Hygiene, Community Outreach, Team Building, Occupational Health, Team Leadership, Management, Staff Development, Budgets, Ergonomics, Emergency Management, Program Management, Leadership, Risk Assessment, Employee Training, Nonprofits, Claim, Coaching, Legal Liability, Organizational..., Contract Management, Government, Leadership Development, Hazard Analysis, Employee Relations, Hazard Recognition, Private Investigations, Process Improvement, Conflict Resolution, Supervisory Skills
Education
North Dakota State University 1971 — 1976
BS, Microbiology, Sociology
PPL Corporation August 2003 - November 2013
GatesMcDonald March 2000 - July 2002
Skills
Financial Analysis, Process Improvement, Risk Management, Access, Analysis, Sarbanes-Oxley Act, Financial Reporting, Business Analysis, Internal Controls, Financial Modeling, Forecasting, Energy, Commodity Markets, Management, Natural Gas, Leadership, Business Process..., Project Management, Microsoft Excel, Data Analysis, Program Management, Accounting, Financial Accounting, Auditing, Variance Analysis
Education
DeSales University 2009 — 2012
MBA, Accounting/Finance
Keller Graduate School of Management 2001 — 2002
MBA, Accounting
DeVry University 1997 — 2001
BS, Accounting
Citibank January 2011 - Present
Hire CIO, Inc. 2009 - January 2011
Self July 2007 - August 2009
Nationwide Insurance 2005 - 2007
Nationwide Mutual 1980 - 2007
Nationwide Insurance Enterprise 1980 - 2007
Nationwide Insurance 2000 - 2005
Nationwide Insurance 1997 - 2000
GatesMcDonald 1991 - 1993
Skills
Vendor Management, Program Management, Operational Excellence, Crisis Management, Release Management, Technical Evaluations, Application Development, Data Center, ITIL, Process Improvement, PMO, Vendor Relations, Disaster Recovery, SDLC, Team Leadership, Lotus Notes, Testing, Project Portfolio..., IT Management, Resource Management, Change Management, Mentoring, Team Building, Software Project..., Project Planning, PeopleSoft, Executive Management, Portfolio Management, Cross-functional Team..., Quality Assurance, Enterprise Architecture, IT Strategy, Business Intelligence, Business Process..., Business Analysis, Governance, PMP, Information Technology, Telecommunications, Leadership, Visio, Business Process, Requirements Analysis, E-commerce, Integration, Software Development, Requirements Gathering
Education
Capital University
BS
Youngstown State University
AAS
TEC/Vistage International March 1994 - Present
EffectiveOrganization.com 1994 - Present
Nationwide Insurance 1975 - July 1993
GatesMcDonald 1991 - 1993
NATIONWIDE MUTUAL INSURANCE 1989 - 1991
NATIONWIDE DEVELOPMENT COMPANY 1981 - 1989
Nationwide Insurance 1975 - 1981
Ford Motor Company June 1972 - March 1975
Skills
Strategic Planning..., Conflict Resolution, Community Building, Management Consulting, Public Speaking, Employee Engagement, Executive Coaching, Leadership Development, Business Strategy, Coaching, Team Building, Entrepreneurship, Organizational..., Change Management, Executive Management, Start-ups, Small Business, Executive Development, Business Planning, Strategic Planning, Workshop Facilitation, Business Development, Performance Improvement, Business Coaching, New Business Development, Strategic Thinking, Leadership, Organizational..., CEOs, Training, Personal Development, Performance Management, Management, Emotional Intelligence, 360 Feedback, Human Resources, Strategic Leadership, Strategy, Thought Leadership, Culture Change, Work Life Balance, Advisory Boards
Education
Cornell University - Johnson Graduate School of Management 1970 — 1972
MBA
Claremont McKenna College 1966 — 1970
BA
All-Pro Placement Svc, Inc. March 2002 - Present
GatesMcDonald 1997 - 2002
Skills
Recruiting, Temporary Placement, Customer Service, Networking, Time Management, Small Business, Healthcare, Talent Acquisition, Strategic Planning, New Business Development, Applicant Tracking..., Employee Benefits, Human Resources, Talent Management, Employee Relations
Education
Maryvale Preparatory School
Towson University
B.S., Economics
Nationwide Insurance September 2012 - Present
Self Employed - Events May 2012 - Present
Heyman Talent Agency September 2011 - Present
Znode Inc March 2012 - August 2012
Nationwide Insurance June 1998 - March 2012
Nationwide Insurance March 2008 - April 2011
Nationwide Better Health November 2005 - March 2008
GatesMcDonald August 1999 - November 2005
GatesMcDonald June 1998 - August 1999
Skills
SDLC, Business Process Mapping, Agile Methodologies, Process Improvement, Visio, Business Analysis, Project Management, Vendor Management, Requirements Analysis, Requirements Gathering, Insurance, Agile Project Management, Resource Management, Clarity, Project Portfolio..., Business Requirements, Team Building, Program Management, Waterfall, Integration, Team Leadership, Business Intelligence, Scrum, Analysis, Leadership, Software Development, Solution Architecture, Business Process, Change Management, Business Process..., IT Management, IT Strategy, ITIL, Information Technology, Project Delivery, Software Documentation, Software Project..., Systems Analysis
Education
Franklin University 2012 — 2014
Hocking College 1996 — 1998
Associate's degree, Computer Science
Nationwide Insurance March 2011 - Present
Nationwide Better Health July 2000 - March 2011
GatesMcDonald March 1998 - July 2000
Nationwide Insurance 1995 - July 1998
Computer Task Group June 1988 - July 1995
Battelle March 1984 - June 1988
Skills
Data Analysis, Software Development, SQL, Problem Solving, Application Development, Excel, Microsoft Office, Word, Unix, XML, Databases, HTML, Windows, PL/SQL, Java, Lotus Notes, Informatica
Education
The Ohio State University 1982 — 1988
BS, Computer Information Science, 3.3
Nationwide Insurance May 2009 - Present
Nationwide Insurance April 2002 - April 2009
GatesMcDonald November 1997 - November 2000
GateMcDonald November 1994 - July 1997
Skills
Portfolio Management, Application Development, Coaching, Personnel Development, ITIL, PMO, Budgeting, IT Management, Budgets, Infrastructure, Software Development, Change Management, Program Management, PMP, Business Process, Project Management, Management, Leadership, Strategy, Project Delivery, Project Portfolio..., Vendor Management, SDLC, Resource Management, Process Improvement, IT Strategy, Business Process..., Visio, Performance Management, Cross-functional Team..., Process Management, Information Technology, IT Operations, Analysis, Business Analysis, Business Intelligence, ERP, Agile Project Management, Requirements Gathering, Integration, Enterprise Architecture, Requirements Analysis
Education
Project Management Institute 2002 — 2005
PMP, Project Management
Franklin University 1993 — 1995
BS, Computer Science
Ohio State University 1977 — 1987
MA, Music
Ohio State University 1977 — 1987
BME, Music Education
Nationwide Better Health 2007 - Present
GatesMcDonald 2002 - 2006
Education
Bradley University 1975 — 1976
BSBA, Business Administration
Matrix Absence Management / Reliance Standard Life Insurnace February 2015 - Present
Pinnacle Risk Management Services 2008 - 2015
Cambridge Integrated Services 2006 - 2008
GatesMcDonald 1999 - 2006
Skills
Casualty, Insurance, Outlook, New Business Development, Workers Compensation, Property & Casualty..., Liability, Risk Management, General Insurance, Claim, Claims Management, Customer Service, Legal Liability, Commercial Insurance, Employee Benefits, Professional Liability, Employment Practices..., Health Insurance
Education
University of Oregon 1984 — 1988
Bachelors, Business, Leisure Studies
Americo Life, Inc. January 2014 - Present
Insurance and Financial Services June 2013 - December 2013
Liberty Mutual Insurance February 2006 - February 2013
Ohio Casualty Group February 2006 - December 2007
Celina Insurance Group November 1999 - February 2006
Nationwide Insurance July 1998 - October 1999
Nationwide Insurance October 1995 - July 1998
GatesMcDonald September 1989 - October 1995
Skills
Insurance Law, Insurance, Legal Research, Corporate Law, Property & Casualty..., Licensing, Legal Writing, Legal Compliance, Negotiation, Management, Risk Management, Compliance, Compliance Regulations, Compliance Procedures, Insurance Regulatory, Legal Project Management, Regulatory Examinations, General Corporate..., Project Management, Contract Negotiation, Business Integration, Building Relationships, Liability, Legal Advice, Management Of Outside..., Consulting, Life Insurance, Distribution Strategies, Fixed Annuities, Intellectual Property, Leadership
Education
Capital University Law School 1994 — 1998
Juris Doctorate, Law
Ohio University 1985 — 1989
Bachelors of Science, Journalism; English
Jackie Brophy RN Healthcare Advocate January 2011 - Present
Sutter Connect July 2007 - November 2007
GatesMcDonald February 2004 - December 2006
CorVel Corporation 2003 - 2004
Hayfork Health Center June 1998 - July 2003
Education
Western University of Health Sciences 1998 — 2000
MSN, Nursing
California State University-East Bay 1977 — 1980
BS, Nursing
Benefits 1 Group November 2011 - September 2012
Nationwide Better Health January 2005 - February 2012
GatesMcDonald January 2002 - December 2006
GatesMcDonald January 1992 - December 2001
Skills
Employee Benefits, Workers Compensation, Customer Relations, Disability Management, Account Management, Health Management, Health, Insurance, Consultative Selling, Disease Management, Wellness, FMLA, Microsoft Office, New Business Development, Strategy, Selling, CRM, Management, Human Resources, Cross-functional Team..., Training, Leadership, Sales
Education
Bradley University 1975 — 1976
Bachelor of Science, Business Management and Administration
KEMBA Financial Credit Union May 2011 - Present
Safe Auto Insurance Company April 2007 - April 2011
Nationwide Insurance January 1995 - April 2007
National Latino Children's Institute 2000 - 2007
Nationwide Insurance 1994 - 2006
GatesMcDonald January 1993 - May 1995
Nationwide Insurance January 1990 - January 1992
Quadrant Consulting January 1985 - January 1990
Skills
Marketing Strategy, Market Planning, Advertising, Direct Marketing, Brand Management, Social Media, CRM, Product Development, Project Management, Media Planning, E-commerce, Strategy, Start-ups, Change Management, Marketing Communications, Marketing, Strategic Planning, Social Media Marketing, Insurance, Banking, Multicultural Marketing, Experience working with..., New Business Development, Budgets, Team Building, Competitive Analysis, Sales Management, Marketing Management, Leadership, Market Research, Marketing Research, Analytics, Analysis
Education
University of Dayton 1986 — 1990
MBA, Strategic Planning / Finance
The Ohio State University - The Max M. Fisher College of Business 1978 — 1985
Bachelor of Science, Marketing
Nationwide Insurance September 2013 - Present
Ohio BWC October 2011 - September 2013
GatesMcDonald January 2008 - May 2010
GatesMcDonald September 2004 - August 2008
GatesMcDonald April 2001 - September 2004
Compensation Consultants Inc. August 1997 - April 2001
Employee Benefit Specialists June 1997 - August 1997
Towers Perrin June 1996 - August 1996
Skills
Workers Compensation, Claim, Process Improvement, Risk Management, Leadership, Management, Sales, Claims Management, Health Insurance, Program Management, Marketing, Employee Benefits
Education
Franklin University 2005 — 2007
Master, Business Administration
The Ohio State University 1992 — 1997
Bachelor's Degree, Actuarial Science
HMS/Health Management Soultions April 2011 - Present
Clark State Community College January 2010 - June 2011
ExamWorks March 2010 - April 2011
GatesMcDonald June 2002 - November 2009
GatesMcDoanld Co June 2002 - November 2009
SIMCo./Self-Insured Management Co. April 2000 - June 2002
Wausau Insurance Co December 1998 - April 2000
GatesMcDonald. Co March 1993 - December 1998
Skills
Word, PowerPoint, Excel, Microsoft Office, Customer Service, Access, Claims, Workers Compensation, Accounting, Auditing, Risk Management, Outlook, Medical Billing, Data Entry, Billing, Microsoft Excel, Claim, Process Improvement, Training, Healthcare, Policy, Employee Benefits, Insurance, Claims Management, Bookkeeping, Workers' Compensation..., Claim Investigation, Budgets, Property & Casualty..., Health Insurance, Disability Insurance, Managed Care, Microsoft Word
Education
Clark State Community College 2010 — 2011
Certificate, Medical Coding/Billing, A - Dean's List again
Columbus State 1986 — 1988
Accounting/Bookkeeping
Apex Systems March 2015 - Present
Huntington National Bank January 2015 - February 2015
Huntington National Bank May 2013 - January 2015
Huntington National Bank May 2013 - February 2014
Apex Systems November 2012 - December 2012
Kelly Mitchell June 2012 - August 2012
Morgan Stanley Smith Barney June 2010 - January 2012
Morgan Stanley June 2010 - December 2010
Citi October 2007 - June 2010
GatesMcDonald March 2006 - November 2006
Skills
Technical Support, Customer Service, Training, Software Documentation, Human Resources, Access, Troubleshooting, Networking, Microsoft Office, Public Speaking, Strategic Planning, Business Development, Call Centers, Event Planning, Team Building, Management, Social Media, Social Networking, Leadership, Analysis, Marketing, Interviews, Telecommunications, Web Development, Event Management, Coaching, Process Improvement, Call Center, Sales, Project Management, Disaster Recovery, Outlook
Education
My Computer Career - Ohio 2014 — 2015
Certification, Information Technology
Wilberforce University 2004 — 2007
Bachelor of Science, Information Technology
Columbus State Community College 1997 — 2004
Associate of Applied Science, Computer Information Systems
Mifflin High School 1994 — 1997
Dipolma, College Prep, Business
Personal Telco Project September 2004 - Present
Adjustech, llc January 2005 - Present
Nielsen Media Research 2003 - 2005
Legal Aid - Attorneys 2002 - 2003
Mortgage Sales - Oregon 1999 - 2003
Qwest Communications 2000 - 2001
Barrett Business Services 1999 - 1999
GatesMcDonald 1996 - 1999
DeFazio for U.S. Senate September 1995 - December 1995
Legal Aid - Attorneys September 1992 - August 1995
Skills
talent, Wireless Network..., Wireless Network..., Social Media, Non-profits, Sales, Project Management, Business Development, Program Management, Contract Negotiation, Market Research, Sales Management, Photoshop, HTML, Research, Public Relations, Public Speaking, Marketing, Social Media Marketing, Editing, Nonprofits, Management, CRM
Education
University of Oregon 1988 — 1992
B.S., Political Science
Jesuit High School 1983 — 1987
Graduate, college preparatory, all-boys Catholic High School, Portland, Oregon.
Executive Networking Group June 2015 - Present
Cuyahoga Falls Natatorium May 2010 - Present
St. Vincent-St. Mary High School May 2013 - September 2013
Akron Marathon July 2012 - October 2012
GatesMcDonald June 1996 - April 2010
Roadway Express May 1989 - March 1994
Skills
certified CycleOps..., Workers Compensation, Public Speaking, Writing, Vegan baker, Customer Service, Strategic Planning, Voice Overs, Workers' Compensation..., Coaching, Microsoft Office, Non-profits, Team Building, Microsoft Excel, Employee Benefits, Voice Over, Leadership, Nonprofits, Management, Recruiting, Human Resources, Event Planning, Public Relations, Training, Social Media, Staff Development, Fundraising, Advertising, Photography, Claim
Education
Bowling Green State University 1981 — 1985
BA, Fashion
Barberton High School
Sedgwick July 2005 - Present
Sedgwick July 2004 - July 2005
Sedgwick October 2001 - July 2004
GatesMcDonald August 2000 - October 2001
Reliance Insurance July 1999 - August 2000
CNA Insurance January 1994 - July 1999
Continental Insurance April 1992 - December 1993
Continental Insurance December 1990 - March 1992
Continental Insurance February 1990 - November 1990
Continental Insurance July 1989 - January 1990
Skills
Leadership Development, Organizational..., Leadership, Human Resources, Business Strategy, Training, Risk Management, Insurance, Coaching, Customer Service, Management, Program Management, Analysis, Strategy, CRM, Business Development, Policy, Talent Management, Budgets, Strategic Planning, Sales
Education
Norwich University 2008 — 2010
Master of Science, Organizational Leadership
California State University-Chico 1984 — 1989
Bachelor of Science (BS), Business Administration - International Business
California State University-Chico 1984 — 1989
Bachelor of Arts (BA), French Language and Literature
San Rafael High School 1980 — 1984
CareWorks Consultants, Inc. October 2008 - Present
GatesMcDonald October 2004 - October 2008
Compensation Consultants Inc. October 2000 - October 2004
Agee, Clymer, Mitchell & Laret 1992 - 2000
Skills
Claims, Workers Compensation, Claims Management, Insurance, Customer Service, Claim, Employee Benefits, Liability, Appeals, Management, Risk Assessment, Workers' Compensation...
Education
Capital University 1982 — 1986
Bachelor of Science (B.S.), Sociology/Psychology
Steubenville High School 1978 — 1982
CareWorksComp/RiskControl360 November 2012 - Present
CompManagement January 2011 - April 2012
GatesMcDonald 1993 - 2010
Lennox Industries 1984 - 1993
SSA 1982 - 1984
Columbus Fire Department 1973 - 1977
Skills
Risk Assessment, Auditing, Workers Compensation, Risk Management, Safety Management..., Public Speaking, Accident Investigation, EHS, Industrial Safety, Claim, Property & Casualty..., Claims Management, Insurance, Behavior Based Safety, Construction Safety, Safety Training, Supervisory Skills, Process Improvement, Leadership, Training, Employee Benefits, Claim Investigation, Program Management, Management, Commercial Insurance, Ergonomics, Legal Liability, Occupational Health, Workers' Compensation..., Inspection, Policy, Workplace Safety, Industrial Hygiene, Disability Management, Hazard Analysis, Accident, Liability, Health Insurance, Casualty, Disability Insurance, Litigation Management, Professional Liability, Investigation, Hazard Recognition, Subrogation, Underwriting, Financial Risk, FMLA, Enterprise Risk..., General Insurance
Education
Franklin University
Bachelor of Science, Business Administration
Alliance Data November 2014 - Present
Alliance Data November 2013 - November 2014
Diversified Business Management January 2013 - November 2013
Auditor of State - Ohio 2011 - January 2013
Nationwide Financial 2004 - 2011
Nationwide Financial 2007 - 2010
Nationwide Financial Network 1999 - 2003
Ohio Air National Guard 1992 - 2000
GatesMcDonald 1997 - 1999
Skills
Risk Management, Strategy, Process Improvement, Forecasting, Analysis, Management Consulting, Leadership, Managerial Finance, Business Strategy, Budgets, Management, Finance, Six Sigma, Internal Audit, Business Development, Mergers & Acquisitions, Strategic Financial..., Investments, Portfolio Management, Marketing, Financial Analysis, Business Analysis, CRM, Strategic Planning, Project Management, Sales, Team Building, Marketing Strategy, Customer Service, Consulting, Cross-functional Team..., Analytics, Financial Services, Account Management, Financial Modeling
Education
Franklin University 2008 — 2010
MBA, Economics, Strategy
Franklin University
BS, Finance
Teays Valley
The American College
ChFC, Financial Planning
Equifax Workforce Solutions January 2013 - Present
TALX, provider of Equifax Workforce Solutions 2008 - Present
TALX December 1999 - Present
TALX 2001 - 2008
GatesMcDonald 1996 - 2001
US Army January 1982 - December 1999
Gibbens Company 1991 - 1997
Skills
CRM, Human Resources, HRIS, Selling, Solution Selling, Sales, Account Management, New Business Development, Onboarding, Sales Process, Business Strategy, Strategy, Leadership, SaaS, Management, Process Improvement
Education
University of Baltimore 1990 — 1992
Master of Business Administration
University of Baltimore 1988 — 1990
Bachelor's Degree, Business Administration and Management, General
Nationwide Insurance May 2011 - Present
Nationwide Better Health January 2006 - May 2011
GatesMcDonald January 1986 - December 2005
Education
Franklin University
Bachelor's, Accounting
the Dublin Chamber of Commerce November 2009 - Present
SLH Marketing and Public Relations February 2005 - November 2009
Sterling Commerce April 2003 - February 2005
Sterling Commerce August 2001 - April 2003
Sterling Commerce July 2000 - July 2001
Sterling Commerce August 1999 - June 2000
Sterling Commerce January 1999 - August 1999
Sterling Commerce January 1998 - January 1999
GatesMcDonald July 1996 - January 1998
Stanley Steemer 1993 - 1996
Skills
Media Relations, Direct Marketing, Press Releases, Strategic Communications, Internal Communications, Leadership, Public Relations, Market Research, Enterprise Software, CRM, Management, Event Planning, Strategy, Social Media, Marketing, Event Management, Advertising
Education
The Ohio State University 1993 — 1995
Master of Science, Journalism
Ohio University 1989 — 1993
Bachelor of Science, Journalism - Public Relations
Audience Science May 2014 - Present
TireBuyer.com March 2012 - 2014
Microsoft June 2008 - 2011
Boeing August 2007 - May 2008
B-Line, LLC February 2007 - June 2007
Realtech LLC February 2006 - January 2007
Verizon Wireless August 1999 - January 2006
GatesMcDonald February 1998 - July 1999
Skills
Agile Methodologies, C#, TFS, Visual Studio, Web Services, Database Design, JavaScript, SDLC, HTML, Java, Web Applications, Distributed Systems, Test Driven Development, Design Patterns, Software Engineering, CSS, OOP, T-SQL, XML, WCF, ASP.NET, JQuery, JSP, ASP.NET MVC, Continuous Integration, IIS, C++, JavaScript OO, Azure, Mobile Product..., HTML5/CSS3/Modernizr, Hadoop, Apache Pig, SQL
Education
Otterbein College
Master of Business Administration (MBA)
The Ohio State University
BS, Computer Science and Engineering.
Corporate Cost Control January 2006 - Present
GatesMcDonald January 2000 - 2004
TALX Corporation 1993 - 2004
The Gibbens Company August 1993 - December 1999
Skills
PowerPoint, Microsoft Office, Start-ups, Team Leadership, Customer Service, Account Management, Human Resources, Recruiting, Fundraising, Business Development, Key Account Development, Management, Nonprofits, Public Relations, Public Speaking, Strategic Partnerships, Strategic Planning, Unemployment Claims
Education
University of Phoenix 1994 — 1996
Bachelor of Business Administration (B.B.A.)
Washington State University 1989 — 1993
Elementary Education
Oliver M. Hazen High School 1986 — 1989
State of Oregon September 2014 - Present
State of Oregon June 2013 - September 2014
State of Washington April 2008 - June 2013
Hartford Financial Services Group February 2001 - May 2007
NCCI August 1999 - February 2001
GatesMcDonald April 1997 - August 1999
SAIF Corporation April 1994 - April 1997
Salem Hospital June 1989 - June 1993
Skills
Program Management, Change Management, Lean Sigma, Workers Compensation, Claims Management, Budget Management, Strategic Planning, SOX, Government Compliance, Standards Compliance, Team Leadership, Business Analysis, Executive Reporting, Legislative Analysis, Fiscal Policy, Quality Management, Employee Engagement, Performance Management, Business Process..., Business Process Design, Commercial Insurance, Policy, Policy Analysis, Operations Management, Claims, Compliance, Six Sigma, Budgets, Leadership, Claim, Government, Data Analysis, CRM, Project Management, Management, Training, Risk Management, Sarbanes-Oxley Act, Process Improvement, Legislation, Organizational..., Coaching, Insurance, Analysis
Education
University of Washington 2010 — 2010
Executive Management Program
Oregon State University 1989 — 1993
Bachelor of Arts, Political
South Salem High School 1985 — 1989
Florida Department of Revenue, Child Support Enforcement May 2014 - Present
Gateway Baptist Church of Lake City, Inc. December 2005 - March 2014
GatesMcDonald June 2000 - November 2005
API & Associates March 1997 - May 2000
ICDA Investigations, Inc September 1994 - March 1997
Skills
Outlook, Customer Service, Training, Event Planning, Microsoft Word, System Administration, Access, Microsoft Office, Data Entry, PowerPoint, Administrative..., Microsoft Excel, Photoshop, Call Centers, Team Building, Management
Education
Fulton-Montgomery Community College 1993 — 1994
Endicott College 1989 — 1991
AS, Photography
Healthplan Sevices March 2007 - Present
GatesMcDonald 1997 - 2006
Skills
Health Insurance, Business Process..., Coaching, Invoicing, Claims Management, Business Analysis, Healthcare, Process Improvement, Property & Casualty..., Call Centers, Insurance, Claim, Employee Benefits, Analysis, Software Documentation, Risk Management
Education
University of South Florida 1991 — 1993
Secova April 2013 - Present
Secova July 2005 - Present
GatesMcDonald June 1998 - January 2004
Skills
Project Management, Risk Management, Product Development, Employee Benefits, Workers Compensation, Auditing, Process Improvement, Employee Relations, Strategic Planning, Insurance, Business Analysis, Change Management, Account Management, Business Development, Benefits Administration, Analysis, Customer Service, Microsoft Office, Health Insurance, Outsourcing
Education
University of Nevada-Reno 1978 — 1982
dac, Inc. October 2007 - Present
The Ohio Attorney General July 2007 - September 2007
Nationwide Insurance January 2004 - March 2007
Nationwide Insurance March 2001 - December 2003
GatesMcDonald February 1996 - February 2001
Nationwide Insurance December 1982 - January 1996
Greene & Wallace CPAs 1978 - 1982
Gold Circle 1977 - 1978
Education
The Ohio State University 1973 — 1976
Dart Container October 2013 - Present
Dart Container October 2004 - November 2013
Pitney Bowes July 2002 - August 2003
GatesMcDonald April 2000 - December 2001
Skills
Packaging, Plastics, Food Service, Employee Relations, Negotiation, Key Account Management, Sales, Sales Process, Sales Presentations, Manufacturing, Account Management, New Business Development, Retail, Food, Cold Calling, Food Packaging, Sales Management, B2B, Business Development
Education
Salve Regina University 1994 — 1998
Bachelor of Arts (BA), Administration of Justice
Louis Stokes Cleveland Vamc June 2015 - Present
Louis Stokes Cleveland VA Medical Center January 2014 - May 2015
Louis Stokes Cleveland VA Medical Center March 2013 - January 2014
Louis Stokes Cleveland VA Medical Center October 2009 - February 2013
MetroHealth Medical Center June 2007 - May 2009
Kaiser Permanente January 2005 - March 2007
GatesMcDonald April 1999 - January 2005
Skills
Healthcare, Case Managment, Patient Safety, Disease Management, Workers Compensation, Quality Improvement, Hospitals, Healthcare Management, Case Management, Nursing, Management, Inpatient, Rehabilitation, Vocational..., Epic Systems, Clinical Research, EMR, bilingual in Hungarian
Education
Baldwin-Wallace College
MBA, Healthcare
Malone University
BA, Management
Hospital Nursing School
Diploma, Nursing
York Risk Services Group 2004 - Present
PIA of Ohio December 2003 - September 2004
COVA 2001 - 2003
GatesMcDonald 1998 - 2001
GatesMcDoanld 1994 - 1998
Kemper 1989 - 1993
Continental Insurance Company 1976 - 1989
Skills
Workers Compensation, Insurance, Claim, Claims Management, Liability, Legal Liability, Property & Casualty..., Risk Management, Commercial Lines, Disability Insurance, Excess, Underwriting, Captives
Education
The Ohio State University
MBA, Insurance & Risk Management
The Ohio State University 1972 — 1976
BSBA, Operations & Production Management
Future-Assurance February 2014 - Present
pihms, An Aetna Company July 2010 - February 2014
Absentys, LLC November 2008 - September 2010
Matria Healthcare August 2006 - December 2007
GatesMcDonald January 2000 - June 2004
Crawford and Company February 1974 - December 1998
Skills
Integrated Disability..., Health & Productivity..., Administration of..., Sales Managment and..., Human Resources, New Business Development, Marketing, Sales, Employee Relations, Recruiting, Team Building, Disability Insurance, Claim, Customer Service, Account Management, Performance Management, Sales Operations, Leadership, Sales Process, Management, Product Management, Disabilities
Education
University of Pennsylvania - The Wharton School 1995 — 1996
Executive Education, Insurance Executive Development program at The Wharton School
Southeast Missouri State University 1968 — 1972
BS Bus Adm, Marketing
Coventry Health Care, an Aetna Company 2005 - Present
WellCare 2003 - 2004
CIGNA Healthcare 2000 - 2003
GatesMcDonald 1997 - 1999
Continental Airlines 1991 - 1997
Skills
Business Process..., Business Process..., Customer Service, Front End Processing, Finance, Workers Compensation, Call Centers, Business Analysis, Process Improvement, Insurance, Managed Care, Claim, Health Insurance, BPO, Policy, Operations Management, Leadership, Employee Benefits, Workforce Management, Vendor Management, Training, Medicare
Education
University of Houston-Clear Lake
MBA, Business
University of Miami - School of Business
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Equifax Workforce Solutions August 1989 - Present
GatesMcDonald 1989 - 2002
Skills
Process Improvement, Account Management, Sales Process, Customer Service, Solution Selling, CRM, Vendor Management, Business Analysis, Management, New Business Development, Team Leadership, SaaS
Education
The Ohio State University 1987 — 1990
Bachelor of Science, Zoology
CareWorks 2002 - 2008
GatesMcDonald 1997 - 2002
Ohio Bureau of Workers' Compensation 1994 - 1997
Skills
Managed Care, Workers Compensation, Utilization Management, Disability Management, Healthcare, Claim
Education
The Ohio State University
M.S., Nursing
Kaiser Consulting 2013 - Present
McGraw Hill September 2006 - February 2013
Nationwide Insurance March 2001 - September 2006
GatesMcDonald July 1996 - March 2001
OhioHealth June 1987 - July 1996
Skills
Accounting, Process Improvement, Financial Analysis, Forecasting, Financial Reporting, PeopleSoft, Budgets, Finance, Analysis, Business Process..., Strategic Financial..., Vendor Management, Cross-functional Team..., Strategic Planning, Managerial Finance, Leadership, Business Analysis, Financial Modeling, Project Management, GAAP, Risk Management, Insurance
Education
Franklin University 1994 — 1997
MBA
The Ohio State University 1979 — 1983
BS, Accounting
Centennial
Bare Escentuals November 2014 - Present
Bare Escentuals January 2012 - November 2014
Bare Escentuals November 2009 - January 2012
Bare Escentuals September 2008 - November 2009
The Ohio State University Medical Center March 2001 - August 2008
OSU Medical Center June 2006 - June 2008
OSU Medical Center February 2004 - June 2006
OSU Medical Center June 2002 - February 2004
OSU Medical Center March 2001 - June 2002
GatesMcDonald March 2000 - March 2001
Skills
HRIS, PeopleSoft, Personnel Management, Human Resources, Recruiting, Leadership, Employment Law, Labor Relations, Employee Relations, Management
Education
The Ohio State University Fisher College of Business 2004 — 2007
Masters, Labor and Human Resources
Franklin University 1997 — 2000
Bachelors, Human Resources, Business
Premier Designs May 2007 - Present
LifePoint Church of the Nazarene October 2004 - August 2006
Columbus Public Schools August 2003 - November 2004
GatesMcDonald October 2002 - August 2003
Grove City Christian School August 2000 - June 2002
Education
Mount Vernon Nazarene University 1996 — 2000
BA, Spanish Education
DISYS August 2013 - December 2013
PeopleShare August 2012 - November 2012
Colonial Penn Life Insurance May 2011 - November 2011
Spherion August 2010 - October 2010
The Careerfinders July 2009 - February 2010
Prudential Financial January 2008 - November 2008
Progressive Insurance August 2006 - December 2006
Aon April 2004 - February 2006
GatesMcDonald September 2000 - May 2003
Wausau Insurance September 1999 - September 2000
Skills
Insurance, Claim, Customer Service, Claims, Data Entry, Call Center, Medical Terminology, Cold Calling, Workers Compensation, Sales, Property & Casualty..., Professional Malpractice, Term Life Insurance, Group Life, Whole Life, Group Medical, Third Party..., ACD-lines, Medical Billing, Medical Underwriting
Education
Almeda University
BSBA, Business Administration
Walter Biddle Saul H.S> 1977 — 1981
Diploma, Business/Horticulture
Montgomery County Community College
Business Administration
AdvoCare Inc. December 2009 - September 2012
AdvoCare Group December 2009 - September 2012
Cambridge Integrated Services October 2006 - November 2009
Vested Health 2004 - 2006
CompManagement, Inc. 2003 - 2005
GatesMcDonald 1988 - 2003
Skills
Workers Compensation, Insurance, Health Insurance, Disease Management, Legal Liability, Utilization Management, Medicare, Professional Liability, Litigation Management, Benefits Administration, Disability Insurance, Commercial Insurance, Healthcare, Training, Risk Management, Process Improvement, Risk Assessment, Brokers, Leadership, Medicaid, Underwriting, Reinsurance, General Insurance, Provider Relations, Healthcare Information..., Accident, HIPAA, Team Building, Executive Management
Education
Central Ohio Technical 1973 — 1975
Associate's degree, Radiologic Technology/Science - Radiographer
The Ohio State University 1971 — 1973
Business Administration and Management, General
Hilliard City School District August 2006 - Present
GatesMcDonald January 1991 - April 2005
Education
University of Mount Union 1984 — 1988
BS, Physical Education
Martins Ferry High School 1980 — 1984
CSC February 2009 - April 2010
YRC Worldwide, Inc. March 2007 - October 2008
GatesMcDonald March 2001 - December 2006
Ace Software, Inc July 1999 - February 2001
Computer Sciences Corporation, Heidelberg, Germany August 1992 - June 1998
TechDyn Systems November 1991 - August 1992
AGS Information Services April 1988 - October 1991
University of Maryland European and Asian Division January 1986 - February 1988
City Colleges of Chicago, European Division October 1984 - December 1985
Skills
PL/SQL, Oracle, Unix Shell Scripting, COBOL, Programming, SQL*Plus, Oracle Applications, Cognos, SDLC, Shell Scripting, Enterprise Architecture, Software Project..., Requirements Gathering, Business Analysis, Integration, Requirements Analysis, Visio, Process Improvement, SQL
Education
University of Maryland College Park
B.S., Information Systems Management
GatesMcDonald Nation Rate AnalystGatesMcDonaldJune 1992 - May 2002
Education
Muskingum College 1974 — 1978
B A, Psychology/Sociology
CorVel Corporation September 2010 - Present
GatesMcDonald September 1995 - January 2007
O'Connor, Acciani & Levy 1990 - 1995
Skills
Workers Compensation, Healthcare, Insurance, Training, Account Management, Risk Management, Managed Care, Claim, Customer Service, Strategic Planning, Process Improvement, Business Development, Employee Benefits, Microsoft Excel
Education
Xavier University
MBA, Business
Morehead State University 1987 — 1991
BA, Business & Paralegal Studies
Unum June 2011 - Present
Union Benefits Solutions January 2005 - Present
GatesMcDonald 1973 - 2004
Skills
Workers Compensation, Insurance, Disability Insurance, Managed Care, Employee Benefits, Property & Casualty..., Medicare Advantage, Long-term Care, Claim, Term Life Insurance, Accident, Health Insurance, Brokers, Medicare, Life Insurance, Benefits Administration
Education
St. Francis University 1978 — 1980
Masters, Labor Relations
University of Pittsburgh 1971 — 1973
BS, Political Science
Robert Morris University 1969 — 1971
Associate, Liberal Arts
FIS - Fidelity Information Services 2001 - Present
Sedgwick CMS August 2001 - July 2007
GatesMcDonald August 1994 - August 2001
Skills
Visio, Servers, Troubleshooting, Data Center, Lotus Notes, Disaster Recovery, SharePoint, Virtualization, Active Directory, Windows, Software Documentation, Windows Server, VMware, System Administration, Microsoft Exchange, Access
Education
University of California, Berkeley 1989 — 1992
Bachlor of Arts, English & Rhetoric
The University of Connecticut 1986 — 1988
Bachelor of Arts (B.A.), English/Rhetoric
Illinois Insurance Guaranty Fund June 2015 - Present
Illinois Insurance Guaranty Fund May 2013 - Present
StrataCare April 2010 - October 2012
StrataCare April 2010 - October 2012
CS Stars, LLC July 2008 - April 2010
Frank Gates Acclaim April 2003 - January 2007
GatesMcDonald January 2001 - February 2003
Insurance Placement Solutions September 2000 - January 2001
Liberty Mutual Insurance Co April 2000 - September 2000
Fireman's Fund Insurance Co April 1999 - April 2000
Skills
Insurance, Mentoring, Litigation, Research, Hiring, Customer Relations, Recruiting, Risk Management, Workers Compensation, Budgets, Customer Service, Benefits Administration, Human Resources, Claim, Team Leadership, Management, Litigation Management, Executive Management, Employee Relations, Account Management, Coaching, Contract Negotiation, Claims Management, Leadership
Education
Cooking and Hospitality Institute of Chicago
Culinary Arts
Oakton Community College
Liberal Arts Major
City of Baltimore October 2006 - Present
GatesMcDonald September 2005 - June 2006
Schoenfeld Insurance Associates, Inc. November 2004 - June 2005
Riggs, Counselman, Michaels and Downes, Inc. May 1998 - November 2004
Willis May 1997 - May 1998
Browning-Ferris, Industries (now Allied Waste( June 1990 - May 1997
Skills
Risk Management, Risk Assessment, Enterprise Risk..., Risk Analysis, Claims Management, Claims Handling, Claims Resolution, Workers Compensation, Workers Compensation..., Workers' Compensation..., Property & Casualty..., Commercial Insurance, Loss Prevention, Loss Prevention..., Strategic Planning, Contract Management, Loss Mitigation, Legislative Affairs, Legislative Testimony, Program Management, Program Development, Government, Financial Risk, Insurance, Management, Financial Analysis, Liability
Education
University of Maryland College Park
Sedgwick April 2006 - Present
Bath & Body Works July 2001 - September 2013
GatesMcDonald 2000 - 2006
Skills
Insurance, Property & Casualty..., Claims Management, Claim, Workers Compensation, Medical Coding, Employee Benefits, Subrogation, Claim Investigation, Customer Service, Leadership, Workers' Compensation...
Education
Columbus College of Art & Design
Hilliard High School
Nationwide Insurance / Insurance Intermediaries, Inc. May 2010 - Present
Nationwide Mutual Insurance Co. October 2006 - May 2010
AVON Products, Inc. April 1992 - December 2007
Nationwide Mutual Insurance Company April 2001 - October 2006
GatesMcDonald April 1998 - April 2001
Perfection Bakeries February 1993 - April 1998
AVON Products, Inc. April 1995 - December 1996
Skills
Customer Service, Sales, Accounts Receivable, Retail
Education
The University of Akron
Associate of Applied Business, Marketing and Sales in Retail
American National Insurance Company June 2015 - Present
Dickinson School District May 2014 - August 2015
Nationwide Insurance August 2010 - May 2014
Nationwide Ins October 2007 - August 2010
GatesMcDonald January 2007 - July 2007
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Office Administration, Customer Service, Research, Administration, Data Entry, Public Speaking, Training, Office Management, Team Building, Coaching, Time Management, Community Outreach, Teamwork, Nonprofits, Leadership, Analysis, Team Leadership, Employee Relations, Customer Satisfaction, Lotus Notes, Telephone Skills, Insurance, System Administration, Teaching, Leadership Development, Staff Development, Outlook, Process Improvement, Onboarding
Education
University of Phoenix 2011 — 2017
Clear Creek High School 2001 — 2005
Sedgwick CMS October 2010 - Present
Cambridge/Xchanging June 2009 - November 2010
Xchanging/Cambridge/GatesMcDonald April 2007 - June 2009
GatesMcDonald/Cambridge January 2005 - April 2007
GatesMcDonald April 2001 - January 2005
GatesMcDonald February 1997 - February 1998
Skills
Claims Management
Education
American Educational Institute Inc 2007 — 2008
Workers Compensation Claim Law Specialist
Columbus State Community College 2001 — 2003
English, Business, Psychology
United HealthCare of Ohio
Certificate, ICD9, HCPC, Medical Terminology
Nationwide Insurance May 2015 - Present
Nationwide Insurance January 2005 - Present
Nationwide Insurance January 1998 - January 2005
GatesMcDonald October 1994 - January 1998
Skills
Deferred Compensation, Employee Benefits, Talent Management, Employee Relations, Human Resources, HRIS, Employee Engagement, Onboarding
Education
The Ohio State University
Bachelor of Science (BS), Human Resources
The Ohio State University
California Insurance Guarantee Association 2011 - Present
Octagon Risk Services 2006 - 2009
GatesMcDonald 1999 - 2006
Liberty Mutual 1986 - 1999
Skills
Claims Management, Subrogation, Litigation Management, Workers Compensation, Claim, Insurance, Litigation, Claim Investigation, Workers' Compensation..., Claims Resolution, Commercial Insurance, Casualty Insurance
Education
California State University-Northridge 1983 — 1986
BA, Political Science
TransMotion Medical, Inc. August 2014 - Present
TransMotion Medical, Inc. March 2012 - July 2014
Invacare July 2005 - October 2011
Invacare August 1995 - July 2005
Process Technology June 1995 - August 1995
GatesMcDonald October 1986 - June 1995
Herron Testing Laboratories June 1985 - September 1985
Skills
Microsoft Office, Six Sigma, Product Development, Solidworks, Medical Devices, Manufacturing, Engineering, Finite Element Analysis, ISO 13485, Design Control, Problem Solving, Lean Manufacturing, FDA, Design for Manufacturing, Engineering Management, Leadership, Process Improvement, Product Design, Product Management, Product Lifecycle..., Continuous Improvement, Cross-functional Team..., FMEA, Quality System, R&D, Product Launch, Manufacturing..., GD&T, Design of Experiments, SPC, ISO 14971, Root Cause Analysis, CAPA, DMAIC, SolidWorks
Education
Baldwin-Wallace College 1997 — 2000
MBA, Business Administration
The Ohio State University 1992 — 1995
BSME, Mechanical Engineering
Columbus State Community College 1990 — 1992
Associates of Science, Yrs 1-2 of BSME
Liberty Mutual Insurance May 2003 - Present
Chubb Insurance June 2000 - May 2003
GatesMcDonald October 1998 - June 2000
Kemper Insurance 1990 - 1993
Kemper Insurance 1990 - 1993
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Claim, Workers Compensation, Liability, Claims Management, Casualty, Risk Management, Business Analysis, Legal Liability, Fixed Annuities, Casualty Insurance
Education
Lamar University
Broadspire July 2004 - Present
Argonaut Insurance Co November 1998 - July 2004
GatesMcDonald June 1996 - November 1998
Skills
Workers Compensation, Claim, Insurance, Claims Management, Property & Casualty..., Liability, Commercial Insurance, General Insurance, Risk Management, Casualty Insurance
Education
University of Nevada-Reno 1981 — 1983
2 years, Music Teacher Education
Lewiston High School 1979 — 1981
High School Diploma