Great Wolf Lodge
Industry: Company
DescriptionGreat Wolf Resorts is a chain of indoor water parks. The company owns and operates its family resorts under the Great Wolf Lodge brand. In addition to a water park, each resort features restaurants, arcades, spas and children's activities. Great Wolf Resorts is headquartered in Chicago, Illinois. Parent organization: Centerbridge Partners Headquarters: Madison, Wisconsin, United States CEO: Murray Hennessy (Dec 2017–) Founded: 1997, Wisconsin Dells, Wisconsin, United States Number of locations: 18 (one under construction and six under consideration) Founders: Andrew Waterman, Jack Waterman
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Great Wolf Lodge Employees
PLU Maintenance Facilities January 2012 - Present
City of Centralia Street Department November 2014 - December 2014
Schinnell Surveying & Mapping, PLLC October 2014 - November 2014
PLU Athletics September 2012 - November 2013
City of Centralia June 2011 - September 2013
Law Office of Kelli S. Bringolf, LLC June 2009 - August 2013
Great Wolf Lodge January 2010 - February 2010
Skills
PowerPoint, Microsoft Office, Photoshop, Microsoft Word, Teamwork, Time Management, Microsoft Excel, Leadership, Public Speaking, Facebook, Team Leadership, Research
Education
Pacific Lutheran University - School of Business 2010 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, Senior
Lifetouch National School Studios September 2013 - Present
National Aquarium August 2013 - September 2013
Great Wolf Lodge March 2013 - July 2013
Paradise Stream Resort May 2012 - December 2012
Get The Picture Corporation May 2011 - January 2012
Skills
Photography, Portrait Photography, Digital Photography, Adobe Creative Suite, Photoshop, Mac, Social Media, Event Photography, Image Editing, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Studio Photography, Social Networking, Customer Service, Facebook, Editing, Image Manipulation, Organization Skills
Education
Marywood University 2008 — 2012
Bachelor of Fine Arts (B.F.A.), Photography
Studio Arts Center International 2011 — 2011
Photography
University of The Arts 2009 — 2009
Photography
Nationstar Mortgage January 2013 - Present
The Medicus Firm August 2012 - January 2013
Crescent Processing Company June 2012 - August 2012
Great Wolf Lodge June 2008 - August 2011
Dallas Cowboys June 2007 - August 2007
GameStop June 2006 - August 2007
Skills
Team Building, Team Leadership, Customer Service, Multitasking Skills, Event Planning, Coaching, Social Networking, Problem Solving, Merchandising, Recruiting, Microsoft Office, Leadership, Human Resources, Marketing
Education
Northwood University-Texas 2008 — 2012
Bachelor of Business Administration (BBA), Hotel, Motel, and Restaurant Management
Nimitz High School 2005 — 2008
Diploma
United Rentals June 2015 - Present
United Rentals January 2015 - Present
Fastenal August 2014 - December 2014
Delta Tau Delta Fraternity 2012 - May 2014
Uptown Valet and Transportation December 2012 - January 2014
Saints Soccer Club May 2010 - July 2010
Great Wolf Lodge June 2009 - May 2010
The Soccer Corner January 2008 - February 2009
Skills
Customer Service, Social Interaction, Time & Attendance, Sales, Sales Presentations, Team-oriented, Project Teams, Customer Experience, True Team Player, Management, Strategy, Budgets, Time Management, Forecasting, Teamwork
Education
Texas State University-San Marcos 2011 — 2014
Bachelor of Business Administration (BBA), Marketing - Professional Sales Concentration, Marketing- Professional Sales Concentration
McPherson College 2010 — 2011
Bachelor's Degree, Marketing
Southlake Carroll 2006 — 2010
High School
Great Wolf Lodge June 2010 - May 2013
Skills
Hospitality, Hospitality Industry, Food & Beverage, Hotels, Hotel Management, Front Office, Micros, Resorts, Restaurants
Education
Oklahoma State University 2010 — 2015
Bachelor's degree, Hospitality Administration/Management
Pepenero Group May 2014 - July 2014
Grand Traverse Pie Company August 2013 - March 2014
US-Brazil Connect March 2013 - August 2013
Great Wolf Lodge January 2011 - June 2013
Skills
CPR, AED, & First Aid..., Communication Skills, High Organizational..., Relationship-builder..., Quick Learner, French, Creative Problem Solving, Maintaining A Positive..., Teaching, International Relations
Education
Northwestern Michigan College 2012 — 2014
Teaching English or French as a Second or Foreign Language, 3.5
Hampton Roads Sports Commission January 2015 - Present
Great Wolf Lodge August 2013 - December 2014
DI Sports Complex May 2013 - July 2013
Carolina Courts June 2012 - April 2013
Cabarrus County Convention and Visitors Bureau September 2010 - June 2012
Kiwanis Club of Norfolk January 2009 - August 2010
Hampton Roads Sports Commission 2009 - August 2010
Lincoln Military Housing September 2007 - February 2009
Festevents Inc May 2007 - August 2007
Shamrock Marathon September 2006 - May 2007
Skills
Event Management, Event Planning, Sports, Sponsorship, Sports Management, Sports Marketing, Relationship Development, Sales, Management, Customer Service, Marketing, Ticket Sales, Social Media, Advertising, Entertainment, Hospitality, Facebook, Fundraising, Social Media Marketing, Newsletters, Marketing Communications, Email Marketing, Social Networking, Budgets, Tourism, Public Relations, Sponsorship Sales, Team Building
Education
Old Dominion University 2007 — 2008
Masters, Sports Management
Old Dominion University 2003 — 2006
Bachelors, Sports Management
Liverpool High School 2000 — 2003
Restoration Hardware July 2015 - Present
Two Caterers Contemporary Cuisine May 2015 - Present
Camelot Wine Cellar May 2015 - August 2015
Aramark Higher Education September 2014 - May 2015
The North Face July 2014 - January 2015
Ohio University Catering October 2012 - May 2014
Ohio University May 2013 - August 2013
Target May 2011 - August 2011
Great Wolf Lodge May 2010 - August 2010
Skills
Event Management, Leadership, Hospitality, Customer Service, Microsoft Word, Public Speaking, Time Management, Catering, Social Networking, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Volunteering, Retail
Education
Ohio University 2011 — 2014
Bachelors Degree, Psychology
US Army August 2015 - Present
US Army November 2013 - August 2015
US Army September 2012 - October 2013
US Army March 2012 - August 2012
US Army May 2011 - February 2012
Great Wolf Lodge May 2006 - June 2009
Skills
Leadership, Strategic Planning, Management, Army, Military Operations, Command, Reconnaissance, Training, Military Experience, Military, Force Protection, Counterinsurgency, Government, Intelligence Analysis, Military Training, Tactics, Operational Planning, Weapons, Project Planning, Weapons Handling, Military Logistics, Marksmanship, Intelligence, Top Secret
Education
Radford University 2007 — 2011
Bachelor of Science (B.S.), Criminal Justice, 3.47 GPA
Southern New Hampshire University
Master of Science (M.S.), Homeland Security
Great Wolf Lodge May 2014 - Present
Western & Southern Financial Group July 2010 - August 2012
Skills
Time Management, PowerPoint, Outlook, Customer Service, Microsoft Office, Data Entry, Leadership, Sales, Microsoft Word, Facebook
Education
Northern Kentucky University 2011 — 2013
Communication Studies, Communications
Great Wolf Lodge August 2014 - Present
Guardian Life September 2013 - August 2014
Bank of America August 2011 - August 2012
Skills
Customer Service, Proficient Typing Skills, Microsoft Excel, Microsoft Word, Packaging, Visual Inspection, Close Attention to..., Always Punctual, Teller Operations, Sales, Call Centers, Branch Banking, Social Networking, Team Building, Customer Retention, Social Media, Microsoft Office, Customer Satisfaction, Customer Experience, Teamwork, Banking, Retail, Time Management
Education
Cedar Crest College 2015 — 2017
BSN, Nursing
Northampton Community College
TV-13 at Blue Ridge Communications August 2012 - Present
WHVL-TV August 2011 - May 2012
Penn State University July 2011 - August 2011
Great Wolf Lodge August 2008 - August 2010
Skills
Video Editing, Audio Editing, Shooting Video, Sports Writing, Sports Broadcasting, SQL Server, Microsoft Office, Final Cut Pro, Adobe photoshop, iPhone, Event Planning, Photoshop, Broadcast Journalism, News Writing, Television, Sports Coverage, Customer Service, Social Networking, Social Media, Leadership, Microsoft Excel, Public Speaking
Education
Penn State University 2008 — 2012
Bachelor's degree, Broadcast Journalism, 3.0
Madrona Ridge Residential LLC July 2014 - Present
Prometheus Real Estate Group June 2012 - July 2014
Prometheus Real Estate Group October 2011 - June 2012
Hands On Children's Museum February 2011 - October 2011
Target June 2010 - February 2011
Great Wolf Lodge June 2009 - May 2010
WNMU- TV August 2004 - December 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Final Cut Pro, Photoshop, Premiere, Onesite, Advertising, OneSite, Marketing, Leadership, Sales, Management, Customer Service
Education
Northern Michigan University 2004 — 2008
Bachelor of Science (BS), Communication and Media Studies
All Weather Heating & Cooling, Inc April 2015 - Present
Lower Elwha Head Start/Early Head Start June 2010 - June 2012
Great Wolf Lodge June 2009 - February 2010
Evergreen Collision Centers March 2007 - April 2008
Skills
Microsoft Word, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Technologies, Web Design, Canvas, Adobe Creative Suite, Graphic Design, Photojournalism, Marketing, Windows
Education
Peninsula College 2012 — 2015
Associate of Arts and Sciences (AAS), Administrative Office Assistance, 3.03 GPA
Churchill Forge Properties October 2014 - Present
Great Wolf Lodge May 2014 - October 2014
Gardner Housing Authority October 2011 - August 2013
RCAP Solutions, Inc. July 2011 - September 2011
Hudson Housing Authority April 2010 - July 2011
RCAP Solutions, Inc. April 2000 - July 2009
Skills
Program Management, Customer Service, Leadership, Analysis, Business Analysis, Project Management, Microsoft Word, Nonprofits, Fundraising, Training, Organizational..., Event Planning, PowerPoint, Event Management, Community Outreach, Budgets
Education
Hesser College
Associate's degree, Business/Tourism
Minnesota Computers for Schools September 2015 - Present
Hmong American Partnership September 2013 - August 2015
InterAct February 2013 - April 2013
Great Wolf Lodge June 2011 - July 2011
Kabuto June 2008 - August 2008
Skills
Teaching Adults, Photoshop, Training, Web Design, Microsoft Office, Microsoft Word, Writing, Creativity, Event Planning, Facebook, Online Gaming, Social Media, Public Speaking
Education
North Carolina State University 2011 — 2013
Bachelor's degree, Political Science and Government, Summa Cum Laude
University of North Carolina at Charlotte 2009 — 2010
Elementary Education and Teaching
United Bank November 2014 - Present
Mary Kay Inc. January 2014 - Present
Upson Ambulance LLC July 2012 - December 2013
GNS Surgery Center June 2011 - June 2012
Northwestern Michigan College January 2011 - May 2011
Northwestern Michigan College October 2008 - December 2010
Great Wolf Lodge July 2007 - December 2008
Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Payroll, Schedules, Adaptability, People-oriented, Learning Quickly, Medical Coding, Medical Billing
Education
Southern Crescent Technical College 2014 — 2015
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
National Academy for Ambulance Coding 2012 — 2013
Certified in Ambulance Billing and Coding
Northwestern Michigan College 2007 — 2008
Associates in Business Administration, Business Administration and Management, General
Express Scripts August 2014 - Present
Great Wolf Lodge July 2012 - 2014
Northwestern Oklahoma State University January 2007 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
Northwestern Oklahoma State University 2006 — 2012
Bachelor's degree, Music
Cutting Edge Fitness May 2014 - Present
Cutting Edge Fitness April 2013 - Present
Wisconsin Dells School District April 2011 - Present
Families-In-Transition Support Network June 2010 - Present
Knuckleheads Indoor Amusement Park & Bowling Center October 2006 - December 2013
Great Wolf Lodge August 2000 - September 2006
Microsoft March 1999 - April 2000
Skills
Budgets, Forecasting, Strategic Planning, Microsoft Excel, Financial Analysis, Microsoft Office, Team Building, Social Media, Event Management, PowerPoint, Accounting, Account Management, Microsoft Word, Management, Process Improvement, Nonprofits, Cost Accounting, Hospitality, Cash Flow, Leadership, Payroll, Financial Statements, Financial Reporting, Training, Coaching, Fundraising, Operations Management, Business Strategy, Business Planning, Time Management, Hotels, Revenue Analysis, Leadership Development, Customer Service, Employee Training, Volunteer Management, Editing
Education
Regis University 1994 — 1998
Bachelor of Arts (BA), Spanish & Elementary Education
St. Francis High School 1990 — 1994
High school diploma
Chase June 2014 - Present
Starbucks July 2013 - Present
Great Wolf Lodge April 2013 - August 2013
Allen Samuels Chrysler Jeep Dodge August 2012 - January 2013
Toyota of Lewisville June 2011 - August 2012
Starbucks Coffee Company April 2009 - April 2012
North Texas Mixed Martial Arts July 2003 - August 2008
The Servant House March 2006 - June 2007
United States Navy July 1996 - March 1999
Skills
Inventory Management, Loss Prevention, Profit, Store Management, Inventory Control, Retail Sales, Store Operations, Merchandising, Visual Merchandising, Management, Time Management, Sales, Distribution Center..., Process Scheduler, Team Building, Supervisory Skills, Outlook, Budgets, Customer Service
Education
North Lake College 2013 — 2016
Blue Skies Rustic Rental January 2015 - Present
Britten Studios October 2014 - Present
PNC September 2014 - Present
Leelanau Trading Co January 2012 - October 2014
Great Wolf Lodge April 2014 - September 2014
Planet Fitness January 2014 - March 2014
BIGGBY COFFEE November 2013 - January 2014
PNC April 2013 - November 2013
Jacob's Corn Maze September 2010 - October 2013
MiDesign January 2013 - June 2013
Skills
Event Planning, Social Media, QuickBooks, PowerPoint, Social Networking, Event Management, Blogging, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing, Typing, Industrial Sewing, Retail Banking
Education
Northwestern Michigan College 2010 — 2013
Some College, Business
Traverse City West Senior High
Traverse City West Senior High
Next Step Living May 2015 - Present
Solar City December 2014 - May 2015
Great Wolf Lodge May 2014 - December 2014
SMARTECH & Associates, LP November 2013 - December 2014
RA Communications November 2013 - August 2014
Toys R Us September 2013 - May 2014
Target Mobile Care February 2013 - August 2013
Staples May 2008 - September 2011
DirectCom Wireless January 2005 - September 2008
New England Frontier Camp June 2007 - August 2007
Skills
Conflict Resolution, Customer Satisfaction, Computer Science, Writing, Lifeguarding, Teamwork, Adobe Creative Suite, After Effects, Photoshop, Microsoft Office, Agile Methodologies, Software Development, Creative Direction
Education
Worcester State University 2013 — 2014
Rochester Institute of Technology 2009 — 2013
Computer Science, Computer Science
Mercedes Benz of Cincinnati August 2012 - Present
K Sports & Entertainment LLC August 2013 - November 2013
Great Wolf Lodge July 2010 - August 2011
DICK'S Sporting Goods June 2006 - January 2009
Skills
Customer Service, •Computer Skills..., Microsoft Office, PowerPoint, Sales, Customer Satisfaction, Leadership, Marketing, Microsoft Excel, Microsoft Word, Public Speaking, Sales Management, Social Media, Team Building, Social Networking, Time Management, Teamwork
Education
Mount St. Joseph University 2009 — 2012
Bachelor's Degree, Marketing/ Management, 3.0
Kings High School 2004 — 2008
Yellowstone Club September 2015 - Present
Montana Whitewater May 2015 - August 2015
Great Wolf Lodge October 2014 - February 2015
Garden of Zen Yoga Studio July 2014 - January 2015
American Income Life Insurance Company April 2015 - 2015
Hampton Roads Gastroenterology March 2014 - May 2014
City Year Greater Philadelphia August 2012 - June 2013
Skills
Literacy, Project Planning, Nonprofits, Tutoring, Time Management, Community Outreach, Grant Writing, Program Development, Volunteer Management, Fundraising, Grants
Education
Radford University 2010 — 2012
Radford University 2010 — 2012
Colonial Williamsburg Hotels September 2014 - Present
Great Wolf Lodge October 2004 - October 2013
Great Wolf Lodge May 2009 - January 2011
Four Points by Sheraton 1999 - 2004
Holiday Inn 1776 1998 - 1999
Richardson Associates 1987 - 1998
Kona Kai Oceanfront Resort Hotels 1982 - 1987
Skills
Leadership, Team Building, Brand Development, Customer Satisfaction, Team-oriented, Sales Management, New Business Development, Customer Service, Marketing Strategy, Negotiation, Hotel Management, Sales, Sales Process, Sales Operations, Hotels, Hospitality, Yield Management, Trade Shows, Teamwork, Trade Show Exhibitor, Tour Planning, Trade Show Strategy, National Sales Training, Marketing Communications, Government Contracting, Tourism, Regional Integration, Sales Leadership..., Manage Client..., Marketing, Revenue Analysis, Convention Services, Resorts, Hospitality Management, Opening Hotels, Event Management, Event Planning
Education
Old Dominion University 1979 — 1983
Medical University of South Carolina July 2015 - Present
Appalachian State University August 2013 - May 2015
Cincinnati Sports Medicine June 2013 - July 2013
Ohio University September 2008 - May 2013
WellWorks September 2011 - November 2011
ProKids November 2008 - July 2009
Lifetime Fitness May 2007 - September 2008
Great Wolf Lodge February 2006 - January 2007
Skills
Cpr Certified, PowerPoint, Microsoft Office, AED, Nutrition, First Aid, Rehabilitation, Evaluations, Blood Borne Pathogens, Athletic Training, Injury Prevention, Data Entry, Exercise Physiology, Football, Bloodborne Pathogens, Sports, Athletics
Education
Ohio University 2008 — 2013
Bachelors of Science, Athletic Training/Trainer
Ohio University 2008 — 2012
Athletic Training, Athletic Training
Cielo June 2011 - Present
Great Wolf Lodge November 2010 - June 2011
Manpower August 2006 - April 2010
Rubenstein Communications August 2005 - June 2006
Lutheran Medical Center May 2004 - September 2004
Skills
Public Relations, Internal Communications, Marketing Communications, Social Media Relations, Project Management, Crisis Communications, Corporate Communications, Professional/Individual..., Media Relations, Change Management, Brand Communications..., Business Writing, Integrated..., Lead Generation, Content Strategy, Sales Support, Marketing Strategy, Marketo, Revenue Marketing, Salesforce.com, Email Marketing, Integrated Marketing, Revenue, Strategic Communications, Social Media Marketing, Strategic Planning, Press Releases, Training, Copywriting, Budgets, Leadership, Agile Methodolgy, Marketing, Blogging, Management, Social Media, Interviews, Editing, Fundraising, Thought Leadership, Account Management, Social Networking, Creative Direction, Employee Engagement, Newsletters, Digital Marketing, Talent Management, Strategy, Communications Planning, Social Media Measurement
Education
Marquette University 2001 — 2005
Public Relations, Political Science
NASA's Kennedy Space Center June 2013 - Present
SeaWorld August 2012 - June 2013
Walt Disney World Swan and Dolphin March 2007 - May 2012
Walt Disney World July 2008 - March 2011
Great Wolf Lodge May 2006 - March 2007
Skills
Computer Proficiency, Event Management, Operations Management, Interviews, Department Budgeting, Labor Management, Purchase Orders, Instructor Certified, Cpr Certified, Brand Loyalty, Brand Awareness, Hospitality Management, Water Pumps, Customer Service, Hospitality, Hotels
Education
Penn State University 2001 — 2006
Bachelor of Science (BS), Parks, Recreation and Leisure Studies, 3.3
Dzogchen Foundation February 2013 - Present
Retinue Corporation / Retreats Plus February 2010 - Present
Integrated Mindfulness Solutions January 2012 - December 2013
Great Wolf Lodge February 2009 - December 2009
Great Wolf Lodge February 2004 - February 2009
Interstate Hotels & Resorts June 2000 - February 2004
Skills
Management, Sales Management, Budgets, Strategic Planning, Training, Hospitality, Marketing, Leadership, Start-ups, Entrepreneurship, Hotels, Revenue Analysis, Resorts, Advertising, Marketing Strategy, Team Building, Event Management, Public Relations, Market Research, Online Marketing, Sales, New Business Development, Business Planning, Hotel Management, Direct Sales, Forecasting, Marketing Communications, E-commerce, Product Development, Event Planning, Business Strategy, Hospitality Industry, Negotiation, Coaching, Social Media Marketing, Small Business, Market Analysis, Management Consulting, Problem Solving, Mindfulness, Market Planning, Profit, Account Management, Budgeting, Nonprofits, Non-profit..., Non-profit Leadership, Non-profit Board..., Non-profit Program..., Non-profit Consulting
Education
Peru State College 1988 — 1990
Metropolitan Community College 1986 — 1988
CertiPHI'd DeZignZ, LLC June 2010 - Present
Great Wolf Lodge May 2012 - August 2014
Chase October 2012 - April 2014
The Blind Lemon March 2012 - July 2012
Princeton High School December 2010 - January 2011
D ZIN June 2009 - July 2009
Crack Pots: Paint Your Own Pottery Studio September 2005 - June 2006
Skills
Illustrator, Photoshop, Art, Microsoft Office, AutoCAD, Entrepreneurship, SketchUp, Customer Service, Microsoft Excel, 3D Studio Max, Painting, Networking
Education
Purdue University 2007 — 2011
BA, Interior Design
Great Wolf Lodge September 2005 - Present
United Hairlines 2010 - 2012
Fernwood resorts March 1999 - September 2005
Skills
Hotels, Pre-opening, Property Management..., Hospitality, Hospitality Management, Revenue Analysis, Cost Control, Food & Beverage, Front Office, Restaurants, Yield Management, Budgets, Process Scheduler, Delphi, Team Building, Team Leadership, Leadership, Management, Linux, Microsoft Office, Property Management
Education
Manhattan College 1999 — 2001
Talbot Street Watersports 2014 - 2014
Andys Place July 2013 - October 2013
Great Wolf Lodge May 2011 - September 2011
Skills
Acting, Stage Make-up, Servers
Education
Salisbury University 2011 — 2014
Bachelor of Arts (B.A.), Theatre Perfomance
Virginia Polytechnic Institute and State University 2010 — 2010
Great Wolf Lodge June 2007 - Present
NEVELE COUNTRY CLUB January 2005 - January 2007
STARWOOD HOTELS AND RESORTS January 2003 - January 2005
STARWOOD HOTELS AND RESORTS January 2001 - January 2003
ATLANTIS REAL ESTATE January 1997 - January 2001
Skills
Food & Beverage, Customer Satisfaction, Banquets, Marketing Strategy, Food, Business Planning, Leadership Development, Financial Analysis, Hospitality Management, Hotel Management, Resorts, Hospitality Industry, Pre-opening, Micros, Hotels, Revenue Analysis, Analysis, Catering, Event Management, Food, Hospitality, MICROS, Restaurants
Education
BROCKPORT STATE COLLEGE
Bachelor of Science, Marketing
DELHI STATE COLLEGE
Associate, Hotel Restaurant Management
Michigan State University
Palace Entertainment April 2014 - Present
Great Wolf Lodge January 2013 - March 2014
Hyatt Place September 2012 - January 2013
Jeff Ellis & Associates May 2012 - September 2012
Cedar Fair Entertainment Company July 2007 - May 2012
City of Newark December 2006 - June 2008
City of Fremont, CA September 2006 - June 2008
Skills
Aquatics, Lifeguarding, Customer Service, Operations Management, Microsoft Office, Microsoft Word, Microsoft Excel, Event Management, PowerPoint, Event Planning, Supervisory Experience, Team Leadership, Leadership, Team Building, Social Networking, Management, First Aid, Hotels, Resorts, Time Management, Process Scheduler, Customer Satisfaction, Hospitality
Education
University of California, Berkeley
Bachelor of Science (B.S.), Psychology
Ohlone College
Associate of Science (A.S.), Psychology
American High School
University of Nevada-Las Vegas
Hospitality Administration/Management
Advantage Sales & Marketing May 2015 - Present
Great Wolf Lodge July 2013 - May 2015
Oakland University July 2011 - July 2013
Oakland University May 2012 - September 2012
Sylvan Prometric January 2011 - July 2011
University of Wisconsin - Whitewater August 2008 - May 2010
Skills
Training, Leadership, Recruiting, Customer Service, Analysis, Student Development, Higher Education, PowerPoint, Microsoft Excel, Residence Life, Microsoft Office, Management, Supervisory Skills, Staff Development, Market Research, Research, MS Office Suite, Budget Management, Microsoft Word, Stata, Eviews, Econometrics, Economic Research, Micros 9700, DataVision, Hospitality, Revenue Analysis, Excellent Analytics, Google Analytics, Policy, Student Leadership, Marketing, Budgets
Education
Oakland University 2011 — 2013
Master's in Business Administration, Economics, Marketing
UW-Whitewater 2006 — 2011
Integrated Science Business, Economics, Chemistry
Great Wolf Lodge May 2014 - Present
Omni Hotels June 2013 - April 2014
Mercyhurst ACHA Division 1 Hockey August 2011 - September 2013
Omni Hotels June 2012 - August 2012
Hampton Inn Nashua New Hampshire May 2011 - August 2011
Mercyhurst College August 2010 - May 2011
Mercyhurst Club Hockey October 2010 - March 2011
Camp Kamaji for Girls June 2010 - August 2010
Skills
Customer Service, Sales, Purchasing, Event Planning, Hospitality Management, Time Management, Teamwork, PowerPoint, Microsoft Office, Microsoft Excel, Event Management, Social Media, Hospitality, Process Scheduler, Food, Hotels, Management, Microsoft Word, Resorts, Training
Education
Mercyhurst College 2009 — 2013
BA, Hospitality Management Food and Beverage and Hotel Management Concentrations
St.Peter Marian Central Catholic High School 2005 — 2009
Diploma, High School Diploma
Great Wolf Lodge OwnerAnnie's CakesJanuary 2012 - Present
Skills
Hotels, Catering, Resorts, Hospitality, Fine Dining, Pre-opening, Menu Development, Restaurants, Hospitality Industry, Culinary Skills, Pastry, Cooking, Restaurant Management, Recipes, Food Service, Micros, Chef, Hospitality Management, Food
Education
Northampton Community College 2011 — 2013
Associate of Science (A.S.), Restaurant, Culinary, and Catering Management/Manager
Amazon.com February 2012 - April 2013
Great Wolf Lodge May 2009 - February 2012
Waldorf Astoria Hotels & Resorts March 2002 - May 2009
Skills
Great Motivator, Great communications..., Organization, Multi Tasking, Bilingual-English/Spanis..., Interviews, Customer Service, Human Resources, Hiring, Hospitality, Hospitality Industry, Customer Satisfaction, Food, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Team Building
Education
Northampton Community College 1997 — 1999
General Studies, General Studies
Pocono Mountain High School 1995 — 1997
General Studies, General Studies
Interbrand Design Forum August 2015 - Present
Miami University King Cafe January 2014 - May 2015
LWC Incorporated May 2014 - August 2014
Great Wolf Lodge May 2012 - January 2014
SwimSafe Pool Management May 2009 - September 2011
Skills
Interior Design, Revit, AutoCAD, InDesign, Photoshop, Illustrator, Architecture, SketchUp, Microsoft Office, Microsoft Word, PowerPoint, Leadership, Photography
Education
Miami University 2011 — 2015
Bachelor of Fine Arts (BFA), Interior Design
Walnut Hills High School 2005 — 2011
University of Cincinnati June 2011 - Present
Procter & Gamble January 2013 - May 2014
Great Wolf Lodge December 2006 - September 2011
Skills
Unix, Parallel Computing, Shell Scripting, C++ Language, C Language, Python, Fortran, Tinker, NWChem, Orca, Gaussian09, Psi4, SAPT, Spartan, QChem, Dalton2011, Quantum Chemistry, Free energy calculations, Statistical Mechanics, Transition State..., QST2/3, Molecular Modeling, C, Chemistry, C++, Microsoft Office, PowerPoint, Research, Science
Education
University of Cincinnati 2011 — 2016
Doctor of Philosophy (Ph.D.), Physical Chemistry, 4.0
Mount St. Joseph University 2007 — 2011
BS, Chemistry, 3.96
Great Wolf Lodge February 2009 - Present
TRS Realty, Inc. May 2004 - October 2007
Spicy Run Mountain Ski & Snowboard Resort June 1997 - March 2000
Lenko Snowmaking Inc. July 1994 - May 1997
Hedco Snowmaking May 1989 - April 1994
Breckenridge Ski Resort September 1982 - April 1989
Skills
NSPF CPO Instructor, NSPF CPO Certified, Resorts, Hotels, Hospitality, Budgets, Process Scheduler, Event Management, Customer Service, Facilities Management, Purchasing, Inventory Management, Operations Management, Hospitality Industry, Spa, Hospitality Management, Restaurants, Hiring, Contract Negotiation, Customer Satisfaction, Food & Beverage, Sales, Pre-opening, Tourism, Leadership, Hotel Management, Forecasting, Team Building
Education
SUNY Plattsburgh 1980 — 1982
Bachelor's degree, Geology
North Country Community College 1977 — 1978
Associate of Arts and Sciences (AAS), Business Administration / Accounting
Great Wolf Lodge July 2015 - Present
Great Wolf Lodge May 2010 - July 2015
Finish Line December 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Visio, PowerPoint, Windows 7, Windows Vista, Windows XP Pro, Sales, Customer Satisfaction, Customer Service, Hospitality, Teamwork, Time Management, Communication, Cashiering, Inventory Management, Event Planning, Employee Training, Telephone Skills, Social Networking, Leadership, Hospitality Management, Hospitality Industry, Resorts, Research, Hotels
Education
Penn Foster 2012 — 2013
Forestry, Forestry
Rowan-Cabarrus Community College 2005 — 2011
Associate's degree, General Studies
Department of Job and Family Services April 2014 - Present
Great Wolf Lodge June 2012 - April 2014
Owensville Police Department November 2012 - March 2013
Athens Probation Department January 2009 - March 2009
Education
University of Cincinnati-Clermont College 2011 — 2012
Ohio University 2009 — 2010
Master of Arts (M.A.), Sociology/Criminology
Ohio University 2005 — 2009
Bachelor of Arts (B.A.), Sociology/Criminology
Great Wolf Lodge January 2009 - Present
Charlotte Marriott City Center July 2002 - January 2009
Marriott International January 1998 - July 2002
Seattle Seatac Marriott January 1995 - January 1998
Atlanta Marriott Marquis January 1993 - January 1995
Education
Oglethorpe University
Pensacola Junior College
Associates of Arts, Business Administration
University of West Florida
Bachelor of Science, Business/Hotel Management
Great Wolf Lodge February 2011 - Present
Great Wolf Lodge April 2007 - Present
Belterra Casino Resort and Spa 2006 - 2007
Remington Hotels 2004 - 2006
Winegardner & Hammons 2001 - 2004
Winegardner & Hammons 1997 - 2001
Clarion Hotel & Conference Center 1994 - 1997
Skills
Hospitality, Hotels, Hospitality Management, Revenue Analysis, Hospitality Industry, Meeting Planning, Resorts, Food & Beverage, Sales, Yield Management, Catering, Event Management, Trade Shows, Corporate Events, Event Planning, Marketing, Public Relations, Customer Satisfaction, Social Media Marketing, Hotel Management, Customer Service, Contract Negotiation, Banquets, Restaurants, Restaurant Management, Pre-opening, Budgets, Marketing Strategy, Menu Development, Front Office, Guest Service Management, Convention Services, OnQ, Property Management..., Rooms Division, Tourism, Micros, Revenue Forecasting, Hotel Booking, Lodging, Hiring, Leisure, Opening Hotels, Opera, P&L, Fine Dining, Delphi, Market Planning, Food Service, Food
Education
Roanoke College 1985 — 1989
BA, English
Sherlock's Baker St. Pub & Grill / Hospitality USA June 2014 - Present
British Beverage Company / Hospitality USA July 2012 - June 2014
Hilton Arlington April 2011 - July 2012
Great Wolf Lodge February 2010 - June 2011
Pizza Hut August 2009 - February 2010
Michigan State University Intramural Sports and Recreative Services Department August 2006 - July 2009
Catawba Island Club May 2008 - August 2008
Lake Shore Country Club May 2007 - August 2007
Skills
Food & Beverage, Restaurants, Customer Service, Management, Restaurant Management, Event Management, Sales, Hospitality, Training, Time Management, Hospitality Management, Inventory Management, Forecasting, Purchasing, Wine, Hotels, Menu Development, Hospitality Industry, Marketing, Social Media Marketing
Education
Michigan State University 2005 — 2009
Bachelor of Art, Hospitality Business
RPA December 2014 - Present
RPA April 2013 - December 2014
RPA December 2012 - April 2013
RPA October 2012 - December 2012
Nutrition Express January 2012 - September 2012
Nutrition Express August 2011 - January 2012
Walt Disney World August 2010 - May 2011
Great Wolf Lodge August 2005 - August 2010
Fox 47 News January 2010 - April 2010
Shaw Hall Government, Michigan State University September 2008 - February 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Mandarin, DoubleClick, comScore, Reach Frequencies, eTelmar, Integrated Media, Media Planning, Kantar, Sapphire, Prisma, DDS
Education
Michigan State University 2006 — 2010
Bachelor of Arts, Advertising
Great Wolf Lodge January 2008 - Present
Mountain Intermodal May 2006 - December 2007
Preferred Freezer Services August 1996 - October 2005
Education
Rutgers University-New Brunswick 1998 — 2002
Bachelor's Degree, Psychology
The Beach Waterpark December 2014 - Present
Miami University Recreational Sports Center November 2014 - Present
The Beach Waterpark May 2011 - Present
Miami University Recreational Sports Center March 2014 - Present
Miami University Recreational Sports Center April 2014 - Present
Miami University Recreational Sports Center August 2013 - Present
Great Wolf Lodge March 2012 - January 2014
Skills
Leadership, CPR Instruction, Lifeguarding, Google Docs, Management, Training, Aquatics, Records Management, Water Safety Instructor, Team Building, AED, First Aid, Cpr Certified, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Social Media
Education
Miami University 2013 — 2017
Kinesiology
Exel July 2015 - Present
Regal Entertainment Group December 2010 - June 2015
Great Wolf Lodge July 2012 - December 2013
Miami University July 2012 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management, Leadership
Education
Miami University 2011 — 2015
Professional Writing, English
Miami University 2011 — 2015
Professional, Technical, Business, and Scientific Writing
Disney Parks & Resorts February 2015 - Present
Walt Disney World December 2011 - Present
Walt Disney World July 2011 - November 2011
Universal Orlando January 2011 - June 2011
Great Wolf Lodge January 2009 - August 2010
Skills
Data Analysis, Digital Marketing, Email Marketing, Microsoft Excel, Leadership, Market Research, Management, E-commerce, SQL, Marketing Strategy, Sales, SEM, Omniture, Forecasting, Data Mining, SAS, HTML, Analytics, Call Centers, Content Management, Analysis, Marketing Research, Social Media Marketing, Advertising, Presentations, Smartboard, JavaScript, Data Visualization, Reporting & Analysis, CRM, Marketing, Tableau
Education
Rollins College - Crummer Graduate School of Business 2010 — 2012
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
University of Wisconsin-Madison 2004 — 2008
Bachelor of Applied Science (BASc), Consumer Science
American Greetings April 2015 - Present
American Greetings Interactive May 2013 - April 2015
Ohio University Communications & Marketing May 2012 - May 2013
Society of Gynecologic Oncology June 2012 - August 2012
Academic Programs International (API) July 2011 - June 2012
University Communications and Marketing January 2010 - May 2012
Society of Gynecologic Oncology (SGO) November 2011 - April 2012
OHIO Office of the Dean of Students September 2011 - April 2012
Great Wolf Lodge June 2009 - March 2012
Ohio University January 2010 - December 2011
Skills
Blogging, Facebook, Social Media, English & Spanish..., Final Cut Pro, Video Editing, Adobe Creative Suite, Microsoft Office, Basic HTML, Writing, Strategic Planning, Video Production, Internet Video..., Collaboration, Multi-tasking, Multi-platform..., Web Design, Website Management, UX, User Experience
Education
Ohio University 2009 — 2013
Bachelor of Science (B.S.), Journalism
Universidad de Salamanca 2011 — 2011
Advanced Spanish Language and Cultural Immersion Program, Spanish Language and Literature
lets dance studio June 2012 - Present
Great Wolf Lodge 2011 - 2012
Education
Pfeiffer University 2012 — 2015
methodist university 2010 — 2012
Doubletree Hotel Bay City Riverfront July 2010 - Present
Touchstone Crystal February 2015 - August 2015
Hotel Investment Services, Inc. June 2012 - March 2015
Great Wolf Lodge March 2009 - June 2010
Doubletree Hotel Bay City December 2003 - February 2009
Doubletree Hotel, Bay City, MI 2003 - 2009
Grand Traverse Resort and Spa September 1997 - November 2003
LaBelle Management 1994 - 1997
Skills
Hospitality Industry, Meeting Planning, Resorts, Food & Beverage, Restaurants, Hospitality, Hotels, Conventions, Conferences, Fundraising, Special Events, Catering, Budgeting, Hotel Management, Sales Management, Contract Negotiation, Proposal Writing, Promotions, Event Management, Budgets, Customer Service, Leadership, Event Planning, Team Building, Revenue Analysis, Hospitality Management, Convention Services, Yield Management, Banquets, Pre-opening, OnQ, Trade Shows, Sales, Marketing
Education
Michigan State University 1988 — 1992
BA, Hospitality Business
Michigan State University - The Eli Broad College of Business 1988 — 1992
Bachelor's degree, Hospitality Administration/Management
Great Wolf Lodge November 2012 - Present
Tingalls Dzyn August 2011 - January 2013
Stephan & Brady March 2007 - February 2008
Stephan & Brady June 2006 - March 2007
Stephan & Brady September 2005 - June 2006
Colliers International April 1999 - June 2005
Skills
Advertising, Copywriting
Education
Northern Arizona University 1993 — 1997
BS, Sociology, Business Administration
The Animal Hospital on Mt. Lookout Square August 2010 - Present
Great Wolf Lodge July 2009 - October 2010
Paramount's Kings Island July 2007 - August 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Social Media, Research, Teamwork
Education
University of Cincinnati-Raymond Walters College 2013 — 2016
Miami University 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Ledgedale Recreation Area June 2014 - Present
Skytop Lodge Resort September 2013 - June 2014
Great Wolf Lodge March 2012 - August 2013
Sundial Beach Resort & Spa July 2010 - December 2011
South Seas Island Resort May 2008 - July 2010
Ledgedale Recreation Area May 2000 - September 2005
Penn State University Computer Help Desk September 2003 - May 2005
Skills
Guest Service, Hotel Recreation, Managerial Finance, Management, Budgets, Program Management, Tourism, Troubleshooting, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Catering, Event Management, Event Planning, Customer Service, Hotel Management, Resorts
Education
Wilkes University 2013 — 2014
Master of Business Administration (M.B.A.), Accounting and Finance
Penn State University 2003 — 2008
Bachelor's degree, Recreation, Park, and Tourism Management, Hotel Mangement
Wilderness Territory July 2013 - Present
Wisconsin Dells KOA Campground March 2012 - January 2015
Wilderness Resort, Inc. November 2010 - July 2013
Great Wolf Lodge June 2010 - November 2010
Campus Activities and Recreation Office May 2008 - August 2009
Buffalo Phil's Grille & Knuckleheads May 2007 - August 2007
Skills
Event Planning, Event Management, Hospitality, Customer Service, Social Media, Public Relations, Microsoft Office, Social Media Marketing, Food & Beverage, Fundraising, Communication, Photoshop
Education
University of Wisconsin-Stevens Point 2007 — 2010
Bachelor of Arts, Communication, emphasis in Public Relations
Northern Arizona University 2005 — 2007
CCM Consulting Group Inc November 2014 - Present
Great Wolf Lodge March 2010 - Present
Arte New York May 2009 - October 2010
Real Estate & Architectural Services May 2008 - October 2010
Great Wolf Lodge December 2007 - March 2010
Education
New York Institute of Technology-Old Westbury 2005 — 2014
Bachelor's Degree
Pocono Mt East High School 2003 — 2005
High School
Mary Kay Cosmetics April 2015 - Present
US Automatic March 2015 - July 2015
Massage Envy Spa January 2015 - March 2015
City of Denton November 2014 - December 2014
Ross Law Office June 2013 - August 2013
Great Wolf Lodge May 2012 - July 2012
Skills
Sales, Customer Service, Public Speaking, Millenium, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Event Planning
Education
Sam Houston State University 2011 — 2014
Bachelor of Arts (B.A.), Victims Studies, 3.97
North Central Texas College 2015 — 2016
General Studies, 4.0
Avalanche Pizza May 2015 - Present
Great Wolf Lodge June 2011 - March 2015
Outdoor Pursuits at Ohio University March 2013 - March 2014
Education
Ohio University 2013 — 2016
Management Information Systems, General
Ohio Northern University 2011 — 2013
Management Information Systems, General
Camelback Mountain Resort April 2015 - Present
Lucky Brand June 2014 - Present
Democratic Legislative Campaign Committee June 2014 - Present
YouTube August 2008 - Present
Walt Disney World August 2013 - January 2014
Forever 21 February 2012 - February 2013
HauteLook, a Nordstrom Company September 2011 - March 2012
Great Wolf Lodge June 2009 - December 2011
Skills
Social Media, Fashion, Social Media Marketing, Styling, Customer Service, Retail, Leadership, Blogging, Visual Merchandising, Microsoft Office, PowerPoint, Photoshop, Marketing, Sales, Teamwork, Social Networking, Google Analytics, Video Editing, Entertainment, Video, Creative Writing, Marketing Communications
Education
Northampton Community College 2010 — 2014
Associate's Degree, Communication and Media Studies
Pocono Mountain East 2006 — 2010
Great Wolf Lodge May 2014 - Present
Skills
Customer Service, Retail Sales, Microsoft Word, Time Management, Retail
Education
Entourage Institute of Beauty and Esthetics 2014 — 2014
Aesthetician/Esthetician and Skin Care Specialist
Metropolitan Community College-Penn Valley
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Audra's Floral & Wine Shop September 2014 - Present
The Muffler Smiths April 2014 - September 2014
West, Inc. August 2012 - December 2012
Sandusky State Theatre March 2011 - August 2012
Great Wolf Lodge March 2010 - August 2012
Bassett's Market June 2006 - September 2010
Northwood University January 2007 - May 2009
Skills
Social Media, Customer Satisfaction, Microsoft, Mac OS X, Office Administration, Acting, Vocal Performance, Client Relationship..., CRM, Hospitality Management, Training, Singing, Leadership, Management, Customer Service, Sales, Event Management, Marketing, Time Management, Microsoft Office, Event Planning, Social Media Marketing, Marketing Strategy, Social Networking
Education
Northwood University 2007 — 2009
Advertising and Marketing
Owens Community College 2006 — 2007
AmerisourceBergen February 2013 - Present
AmerisourceBergen May 2012 - February 2013
Macy's September 2011 - May 2012
Great Wolf Lodge November 2007 - September 2011
Skills
Computer Literate, Staff Training, Customer Service, Team Leadership, Teamwork
Education
Ohio University 2006 — 2011
Bachlors of Arts, Economics
Mason High School 2002 — 2006
High School Diploma
It Works Global July 2015 - Present
Spectrum Brands March 2015 - Present
IDM Hospitality August 2014 - March 2015
CUNA Mutual Group June 2013 - July 2014
Great Wolf Lodge 2010 - 2013
Skills
Accounting, Sarbanes-Oxley Act, General Ledger, Budgets, Financial Reporting, Resorts, Hospitality Industry, Hotels, Hospitality, Hospitality Management, Management, Event Planning, Forecasting, Revenue Analysis, Finance, Financial Analysis, Internal Controls, Leadership
Education
National University
Accounting
National University
Pacific Pools July 2015 - Present
Great Wolf Lodge October 2014 - July 2015
American Airlines October 2013 - August 2014
Elizabeth Arden Red Door Salon February 2012 - November 2012
Skills
Guest Services, Customer Service, Organizational Design, Organization Skills, Administrative..., Hospitality Management, Leadership, Time Management, Event Planning, Front Office, Teamwork, Hospitality Industry, Customer Satisfaction, Hospitality, Tourism, Hotel Management, Hotels, Team Building, Outlook, Microsoft Office, Microsoft Word, Social Networking, Office Administration
Education
University of North Texas 2015 — 2016
Bachelor’s Degree, Hospitality Administration/Management
Texas Woman's University 2015 — 2015
English
Navarro College 2009 — 2011
Associate’s Degree, Associates of Art
Great Wolf Lodge October 2014 - Present
Abby Mitchell Events 2014 - 2015
John Q. Hammons Hotels and Resorts January 2014 - September 2014
Big Cedar Lodge May 2011 - January 2014
425 Downtown December 2010 - May 2011
Farmers Gastropub September 2009 - May 2011
Skills
Event Management, Event Planning, Pottery, Catering, Resorts, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Hotel Management, Food & Beverage, Tourism, Front Office, Restaurants, Banquets, Micros, Property Management..., Food, Fundraising, Public Relations, Restaurant Management, Time Management, Process Scheduler, Pre-opening, Revenue Analysis
Education
Missouri State University 2007 — 2011
Bachelor of Applied Science (BASc), Hospitality Administration/Management
Planet Fitness Headquarters (Newington, NH) November 2012 - Present
Great Wolf Lodge November 2010 - January 2013
SeaWorld Parks & Entertainment September 2012 - October 2012
Skills
CPR Certified, Customer Service, Leadership, Event Planning, First Aid, Teamwork, Microsoft Word, PowerPoint, Microsoft Office, Sales
Education
Old Dominion University 2014 — 2016
Bachelor's degree, Biology, General
Hotel ZaZa April 2013 - Present
Great Wolf Lodge November 2007 - July 2012
Skills
Payroll, Resorts, Spa, Pre-opening, Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Micros, Front Office, Menu Development, Property Management..., Guest Service Management, Opera, MICROS, Customer Service
Education
Ogle School Hair Skin Nails-Arlington 2003 — 2003
Esthetics License, Esthiology
Cleburne High School 1999 — 2002
Smokey Bones Bar & Fire Grill August 2013 - Present
Great Wolf Lodge May 2010 - August 2013
Village Inn September 2004 - December 2008
Skills
Managing Accounts, Managing Deadlines, Managing Workflow, Managing Meetings, Training, Employee Training, Hands-on Training, Computer Proficiency, Accounts Payable, Accounts Receivable, Year End Accounts, Customer Satisfaction, Food, Restaurants, Time Management, Customer Service, Restaurant Management, Food & Beverage
Education
Norfolk State University 2014 — 2019
Kinesiotherapy/Kinesiotherapist
Norfolk State University 2014 — 2018
Ralph Lauren February 2014 - Present
The Limited April 2013 - February 2014
Marshall's Hair Design and Spa June 2012 - April 2013
Ruby Tuesday 2011 - 2012
Berrybody Frozen Yogurt April 2010 - August 2011
Great Wolf Lodge December 2009 - July 2010
Skills
Outstanding Customer..., Cash Handling, Training & Development, Supervisory Skills, Team Leadership, Blogging, Organizing, Wordpress, Management, Microsoft Word, Employee Training, Customer Service, Microsoft Excel, Recruiting, Retail, Sales, Human Resources, Coaching, Hiring, Employee Relations, Community Outreach, Payroll, Teamwork, Time Management, Interviews, Leadership Development, WordPress, Leadership, Cash Flow, Training, Event Planning
Education
Old Dominion University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Management, Human Resources, Graduate
Thomas Nelson Community College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General, Graduate
Menchville High School
whurk November 2014 - Present
whurk June 2015 - Present
Advanced Composites July 2014 - August 2014
Nike May 2013 - December 2013
Great Wolf Lodge October 2012 - August 2013
Skills
Leadership, Microsoft Excel, Teamwork, Sales, Customer Service, Marketing, Social Networking, Sports Marketing, Social Media, Microsoft Office, Event Planning, Research, Social Media Marketing, Time Management, PowerPoint, Microsoft Word, Sports, Public Speaking
Education
The Ohio State University 2013 — 2016
Communication and Media Studies
Northern Kentucky University 2012 — 2013
Business Administration and Management, General
Dillards August 2015 - Present
Dillards June 2015 - July 2015
Tokyo Pot July 2014 - May 2015
Two Guys June 2013 - November 2013
Great Wolf Lodge May 2012 - June 2013
American Eagle Outfitters November 2011 - January 2012
Delia's May 2009 - May 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Time Management, Teamwork, Photoshop, Social Media, English, HTML, Windows, Event Planning, Leadership, Mac OS, Fashion
Education
Oklahoma State University 2011 — 2015
Bachelor of Science (BS), Design, Housing, and Merchandising
Edward S. Marcus High School 2007 — 2011
High School
Group 1 Automotive April 2015 - Present
R Brothers October 2014 - Present
Capital One January 2013 - October 2014
Great Wolf Lodge April 2012 - January 2013
La Quinta July 2006 - March 2012
Dunkin' Donuts National DCP, LLC June 2002 - February 2003
Skills
Microsoft Office, Windows, Computer Hardware, Hospitality, Hospitality Management, Inventory Management, Customer Service, Revenue Analysis, Budgets, Team Building, Accounts Receivable, Hotels, Microsoft Excel, Hospitality Industry, Operations Management, Hotel Management, Event Management, PowerPoint, Time Management, Customer Satisfaction, Front Office, Management, Sales, Food, Training, Leadership, Event Planning, Catering, Microsoft Word, Teamwork, Banquets, Social Media, Outlook, Marketing, Sales Management, Tourism, Public Relations
Education
University of North Texas 2009 — 2012
HMGT, Hospitality Industry
North Lake College 2007 — 2009
Associates in Science, Social Sciences
MacArthur High School 2003 — 2005
General High School Diploma, General
The School 1998 — 2000
Bachelors of Science in Hospitality Management, Hospitality Administration/Management
Vintage Hotels July 2008 - Present
Harvest Hospitality January 2010 - January 2015
Great Wolf Lodge December 2006 - June 2008
Skills
Hospitality, Hotels, Tourism, Hospitality Industry, Hospitality Management, Resorts, Marketing Strategy, Hotel Management
Education
Niagara College 1978 — 1980
Business, Tourism
Great Wolf Lodge Handling cash, providing customer service and working with a diverse team to produce quality food service.Graphic Design/Marketing InternCerklAugust 2015 - Present
Miami University August 2014 - Present
Skills
Graphic Design, Photoshop, Photography, Illustrator, Interactive Media, Marketing, Spanish-speaking, Mathematics, Writing
Education
Miami University 2014 — 2018
Interactive Media Studies, 3.90
Kings High School 2010 — 2014
Renaissance Edmonton Airport Hotel December 2014 - Present
Rennaissance Edmonton Airport Hotel July 2014 - December 2014
SilverBirch Hotels & Resorts - Ramada Edmonton Hotel & Conference Centre January 2014 - July 2014
The Fairmont Hotel Macdonald 2012 - 2014
The Fairmont Hotel Macdonald 2011 - 2012
Hampton Inn & Suites by The Falls 2009 - 2011
Great Wolf Lodge 2006 - 2009
Days Inn 2005 - 2006
Genma communications June 2003 - January 2005
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Pre-opening, Hotels, Resorts, Rooms Division, Revenue Analysis, Front Office, Food & Beverage, Hospitality, Fine Dining, Menu Development, Banquets, Customer Service, MICROS, Restaurants, Property Management..., Yield Management
Education
Niagara College 2005 — 2007
Hotel and Restaurant Management
Niagara College
Niagara College
Great Wolf Lodge August 2014 - Present
Great Wolf Lodge May 2015 - August 2015
Tommy Hilfiger July 2009 - September 2014
Great Wolf Lodge November 2011 - August 2014
Split Rock Resort May 2011 - August 2011
Comfort Inn August 2010 - May 2011
Skills
Teamwork, Hospitality Industry, Customer Service, Service Recovery, Employee Training, Hospitality, Time Management, Sales, Resorts, Hotel Management, Customer Satisfaction
Education
Northampton Community College 2011 — 2016
Associate's Degree, Hotel/Motel Administration/Management
Pocono Mountain West High School 2008 — 2011
High School, General Studies
Baraboo Motors February 1999 - Present
Great Wolf Lodge 1999 - September 2014
Baraboo National Bank 1996 - 1999
Skills
Customer Service
Education
Minnesota State University, Moorhead 1988 — 1995
Bachelors, Mass Communication-Advertising
Chokio-Alberta High School 1983 — 1988
General
Great Wolf Lodge March 2013 - Present
Wylie Inn & Conference Center at Endicott College February 2006 - March 2013
Marriott International - New England Regional Offices April 2002 - February 2006
Chicago Marriott Downtown on the Maginificent Mile July 1997 - April 2002
Westin Hotel Copley Place May 1992 - February 1997
Sheraton Ferncroft Hotel & Resort September 1990 - May 1992
Skills
Market Analysis, Competitive Analysis, Direct sales, Contract Negotiation, Project Management, Executive Administration, Event Management, Direct Sales, Budgets, Hotels, Hospitality Industry, Hotel Management, Catering, Sales Management, Meeting Planning, Hospitality Management, Hospitality, Trade Shows, Revenue Analysis, Leadership, Food & Beverage
Education
Ohio University
BSJ, Public Relations and Interpersonal Communications
Prime46forty September 2013 - Present
Second Street: An American Bistro April 2008 - August 2013
Great Wolf Lodge April 2007 - April 2008
Three Olives Greek Restaurant 2006 - 2007
A Carroll's Bistro 2001 - 2004
Skills
Food & Beverage, Training, Management, Bartending, Customer Service, Wine Pairing, Food Service Operations, Catering, Public Speaking, Concierge Services
Education
Radford University 1987 — 1988
Lafayette High School 1984 — 1987
High School
Ohio University September 2015 - Present
Riverbend Music Center May 2015 - Present
Ohio University September 2014 - Present
Fosters Farm May 2014 - August 2015
Serengetee LLC June 2014 - August 2014
Ohio University August 2013 - August 2014
Great Wolf Lodge January 2013 - January 2014
Skills
Cpr Certified, AED, First Aid, Leadership, Lifeguarding, PowerPoint, Microsoft Word, Microsoft Office, Time Management, Critical Thinking, Research, Event Planning, Public Speaking, Teamwork, Social Media, Microsoft Excel, Customer Service
Education
Ohio University 2013 — 2017
Kings High School 2009 — 2013
SeaWorld Parks & Entertainment September 2012 - Present
Great Wolf Lodge December 2012 - March 2013
Skills
Lifeguarding, Dental Assisting, Customer Service, Guest Service Management, Leadership, Supervisory Skills, Staff Supervision, Retail, Sales
Education
Old Dominion University 2013 — 2016
Bachelor's Degree, Communication, General, Senior
Rappahannock Community College 2011 — 2013
Associate's Degree, Arts and Sciences/Liberal Studies
Gloucester High School 2007 — 2011
High School, Advanced Studies Diploma
Ajilon May 2015 - Present
Glen Cove Youth Bureau May 2013 - Present
Self Employed May 2008 - Present
Human First, Inc. 2014 - 2015
PEAR Core Solutions, Inc. 2014 - 2014
PL Developments 2013 - 2014
Apple 2011 - 2013
Glen Cove Mansion Hotel & Conference Center 2008 - 2010
Great Wolf Lodge 2007 - 2007
Skills
Resume Development, Recruiting, Resume Writing, Internet Recruiting, Behavioral Interviewing, Applicant Tracking..., Interview Summaries, Full-life Cycle..., HRIS, ADP, Human Resources, Customer Service, Problem Solving, Payroll, Organizational Design, Kronos Timekeeping, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, JAS, Eagerness to Learn, Social Media Marketing, Digital Media, Development Of..., Creative Strategy, Customer Experience, Promotional Solutions, Constructive Feedback, Website Updating, Opera, Delphi, Product Support, POS, Team Problem Solving, Face to Face Selling, Office Organizing, Hotel Operations, Technology, Mac OS X, PC, Windows, iWork, Illustrator, Photoshop, InDesign, Basic HTML, CRM Databases, Strategic Recruitment...
Education
Our Lady of Mercy
Our Lady of Mercy
New York Institute of Technology
Human Resources Management Certificate Program, Human Resources
Marywood University
Bachelor’s Degree, Hospitality Management and Industrial/Organizational Psychology
Nassau Community College
Commercial Art: Digital Technologies, Graphic Design
Asphalt Green August 2015 - Present
Great Wolf Lodge April 2015 - August 2015
AlfeNet Consulting inc. September 2001 - August 2015
The Standard, High Line August 2014 - April 2015
Holiday Inn Express April 2013 - August 2013
Comfort Inn April 2013 - August 2013
Comfort Inn March 2013 - April 2013
YOTEL New York June 2011 - October 2012
Bobcat Company March 2011 - June 2011
Stone Age January 2010 - May 2011
Skills
Preventive Maintenance, HVAC, Management, Electricians, Training, Maintenance & Repair, Hotels, Inspection, Hospitality Industry, Hospitality, Pre-opening, Construction, Opening Hotels, Facilities Management, Building Maintenance, Multilingual, Pre-opening experience, A/V Installation, Automotive, Fire Safety Management, Hospitality Management, Hotel Management, Property Management..., Customer Satisfaction, Customer Service, Resorts, Food & Beverage
Education
Plaza College
New Jersey Motor Truck Association's Continuing Education
Continuing education, Automotive Engineering Technology/Technician
Local 94 Operating Engineers Training Program 2011 — 2014
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician ( HVAC)
Great Wolf Lodge June 2015 - Present
Holiday Inn Express & Suites September 2014 - Present
Great Wolf Lodge May 2014 - July 2015
Five Guys Burgers and Fries April 2013 - April 2014
Skills
Cashiering, Cash Handling Experience, Cash Register, Time Management, Customer Service, Teamwork, Customer Satisfaction, Microsoft Word, Hospitality, Microsoft Office, Telephone Skills, Event Planning, Marketing, Hotels, Communication, Management, Social Networking
Education
University of Massachusetts, Amherst 2014 — 2017
Bachelor's Degree, Psychology
Mount Wachusett Community College 2013 — 2014
High School, General Studies, GPA of 3.7
University of Texas at Arlington December 2012 - Present
Luxottica Retail North America September 2012 - Present
Life Time Fitness May 2011 - August 2012
Great Wolf Lodge May 2009 - May 2011
Skills
Public Relations, Organization, Social Skills, Communication, First Aid, Multi Tasking, Customer Service, Highly motivated..., Dedication to..., Goal Oriented, Team-oriented, Close Attention to..., Microsoft Office, Critical Thinking, Microsoft Excel, Sales, Teamwork, Public Speaking, Interpersonal..., Social Media
Education
The University of Texas at Arlington 2012 — 2015
Bachelor's Degree, Criminal Justice/Police Science
North Lake College 2010 — 2012
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
NBCUniversal, Inc. June 2014 - Present
The Joule February 2013 - June 2014
Omni Hotels June 2011 - February 2013
Omni Hotels January 2011 - June 2011
Great Wolf Lodge January 2010 - January 2011
Great Wolf Lodge January 2009 - January 2010
Skills
Training, Talent Management, Employee Engagement, Employee Relations, Employee Training, Human Resources, Recruiting, Strategic Communications, Internal Communications
Education
Purdue University
Master's Degree, Communication
The University of Dallas
Bachelor of Arts, Business Leadership
Marymount Manhattan College February 2014 - Present
Great Wolf Lodge July 2014 - August 2014
World Gym Fitness and Sportscomplex June 2011 - June 2014
Boys and Girls Clubs of America September 2012 - December 2012
Skills
Performing Arts, Physical Theatre, stage combat, Dance, Choreography, Improvisational Comedy, singing, Musical Theatre, Short Films, Commercials, stage, film, Public Speaking, Social Media, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Photoshop, English, Theatre, teaching
Education
Marymount Manhattan College 2013 — 2016
Bachelor's Degree, Acting (minor in Dance)
Marymount Manhattan College 2013 — 2016
Bachelor of Arts (B.A.), Theatre Performance
Great Wolf Lodge June 2011 - Present
Vans May 2009 - August 2010
Education
Norfolk State University 2010 — 2014
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Manpower April 2015 - Present
Great Wolf Lodge February 2014 - February 2015
Radisson June 2012 - February 2014
Best Buy April 2011 - June 2012
Macy's May 2008 - August 2010
Concordia University Chicago January 2010 - May 2010
Moscato's Pizza August 2005 - March 2008
Skills
Front Office, Hospitality Industry, Meeting Planning, Corporate Events, Hospitality Management, Hotels, Hospitality, Customer Service, Time Management, Microsoft Office, Customer Satisfaction, Event Planning, PowerPoint
Education
Northern Illinois University 2011 — 2013
Bachelor's degree, Business Management
Northern Illinois University
Bachelor of Science (B.S.), Business Administration and Management, General
Kroger May 2011 - Present
Great Wolf Lodge June 2010 - April 2011
KFC Roos Foods July 2009 - August 2009
Skills
Customer Service, Customer Satisfaction, Customer Experience, First Aid
Education
University of Cincinnati-Raymond Walters College 2011 — 2012
Miami University 2009 — 2010
Business/Commerce, General
University of Cincinnati-Clermont College 2007 — 2008
Fitzmaurice Community Services, Inc. 2007 - Present
Great Wolf Lodge August 2005 - December 2006
Fernwood Hotel & Resort January 1999 - February 2005
Education
Montgomery County Community College 1990 — 1992
Associates, Business Admin.
Kraft Foods Group October 2012 - May 2014
DICK'S Sporting Goods November 2013 - January 2014
Mount Notre Dame High School June 2012 - October 2012
Ralph J. Stolle Countryside YMCA May 2012 - September 2012
SOAR Nation May 2012 - August 2012
Ryan Homes Real Estate June 2010 - August 2010
COUNTRYSIDE YMCA May 2008 - August 2008
Great Wolf Lodge February 2007 - May 2007
Skills
Knowledgeable in the..., Strong command of..., Microsoft Office, PowerPoint, Social Media, Customer Service, Microsoft Excel, Sales, Social Networking, Event Planning, Microsoft Word, Marketing, Leadership, Facebook
Education
Saint Joseph's University - Erivan K. Haub School of Business 2008 — 2012
Bachelor of Science, International Business
Mount Notre Dame 2004 — 2008
KeyLime Cove Indoor Water Resort November 2009 - Present
KeyLime Cove Indoor Waterpark Resort August 2009 - November 2009
Great Wolf Lodge January 2008 - May 2009
Great Wolf Lodge November 2007 - January 2008
Great Wolf Lodge December 2005 - November 2007
The Shawnee Inn and Golf Resort June 2003 - December 2005
Rank Group June 1999 - June 2003
Skills
Revenue Management, Generating Revenue, Revenue Analysis, Hospitality Management, Hotels, Front Office, Hotel Management, Hotel Booking, Resorts, Budgets, Forecasting, Customer Satisfaction, Hospitality Industry, Food & Beverage, Customer Service, Inventory Management, Process Scheduler, Event Management, Leadership, Management, Hiring, Sales, Restaurants, Banquets, Rooms Division, Operations Management, Human Resources, Property Management..., Yield Management, Employee Relations, Pre-opening, Employee Training, Guest Service Management, Menu Development, Reservation, Convention Services, Meeting Planning, Food, Lodging, Micros, Tourism, Opening Hotels, Training, Catering, OnQ, Revenue Forecasting, Marketing, Opera, Hospitality, Team Building
Education
East Stroudsburg High SchoolEast Stroudsburg 1997 — 2001
Northampton Community College
City of Concord, NC January 2014 - Present
Great Wolf Lodge July 2012 - January 2014
W R Kennedy Electric April 2000 - December 2012
Rowan Cabarrus Community College August 2009 - August 2012
Williams Electric August 2011 - November 2011
Utility Lines Construction Services January 2007 - September 2009
A2 Wind Tunnel 2004 - 2005
Skills
Electricians, Wiring, Electricity, Transformer, National Electrical Code, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Outlook, Troubleshooting, Inventory Management, Teaching, Security, Instructional Design, Maintenance & Repair, Higher Education, Project Planning, Training, Process Scheduler, Leadership, Electric Power, Team Building, Access, Software Documentation, Process Improvement, Team Leadership, Technical Writing, Project Management, Management, Data Analysis, Operations Management, Leadership Development, Public Speaking, Analysis, Six Sigma, Supervisory Skills, Purchasing, Strategic Planning, Research, Staff Development, Customer Satisfaction, Continuous Improvement, Lean Manufacturing, Organizational..., Networking, Employee Training, Event Planning, Blueprint Reading
Education
Rowan-Cabarrus Community College 2010 — 2012
Associate of Arts (AA), Industrial Engineering, 3.7
Great Wolf Lodge June 2009 - Present
Meredith Autism Program January 2010 - July 2013
Skills
Child Development, Classroom, Autism, Applied Behavior..., Treatment, Team Leadership, Program Management, Psychology, Training, Leadership Development, Conflict Resolution, Resume Writing, Experience Working with..., Teaching, Preschool, Staff Development
Education
Meredith College
Bachelor of Arts (B.A.), Psychology
Resolvit July 2015 - Present
Resolvit October 2014 - June 2015
Resolvit January 2013 - October 2014
Resolvit July 2011 - December 2012
Wetherington 2010 - 2011
Great Wolf Lodge 2008 - 2009
Skills
Technical Recruiting, Building Relationships, IT Management, Microsoft Office, Team Oriented, Recruitment/Retention, Consultative Selling, Resume Writing, Social Networking, Job Search Strategies, Interviewing, Professional Networking, Customer Service, Business Networking, Interviews, Selling, Recruiting, Team-oriented, Networking, Training, Benefits Negotiation, Customer Satisfaction, Internet Recruiting, Screening, Account Management, Human Resources, Talent Acquisition, Sourcing, Applicant Tracking..., Sales, Cold Calling, Contract Recruitment, Management, Staff Augmentation, Strategy, Screening Resumes, Staffing Services, SDLC, Talent Management, Leadership, Onboarding, College Recruiting, Temporary Placement, Vendor Management, Consulting, Executive Search, Resource Management, Employee Relations, Information Technology, Hiring
Education
Miami University 2009 — 2011
BA, Psychology
Ohio University 2007 — 2009
BA, Psychology
Knowles Systems January 2015 - Present
Struck Catering March 2005 - Present
Great Wolf Lodge May 2014 - January 2015
Setra Systems November 2013 - May 2014
Associated Home Care January 2013 - September 2013
Yankee Candle Company October 2007 - December 2012
Medical Resources Home Health Corp August 2012 - October 2012
Blount Small Ship Adventures June 2011 - August 2012
Commerce Bank & Trust September 2006 - June 2011
Tailgaters Grille April 2010 - September 2010
Skills
Organizational..., Proactivity, Time Management, Productivity Improvement, Cash Handling, Supervisory Experience, Customer Satisfaction, Customer Relations, Sanitation, Food Preparation, serve safe certification, Food Safety, Passenger Safety, Takes Initiative, Computer Literate, Microsoft Office, Staff Training, Attention To Detail, Fast Learner, Teamwork, Self Starter, Able To Multi-task, Telephone Ettiquette, Reliability, Deadline Oriented, Adapts well to Change, Travel, Social Networking, Customer Service, Retail, Advertising, Microsoft Excel, Management, Event Planning, Self-starter, Adaptation, Sales, Microsoft Word, Outlook, PowerPoint, Coaching, Banking, Notary Public, Goal Oriented, Telephone Skills, Data Entry, Self-driven, Organization &..., Food & Beverage, Restaurants
Education
Quinsigamond Community College 2006 — 2015
Associate of Science (A.S.), Business Administration, 3.42 GPA
Leominster High Center for Technical Education 2002 — 2006
Diploma, Culinary Arts
Salon Nevaeh June 2011 - Present
Charming Charlie June 2011 - Present
Ohio University August 2010 - June 2011
Charming Charlie November 2010 - December 2010
Shoe Dept. September 2010 - November 2010
The Southern Ohio Copperheads May 2010 - September 2010
Great Wolf Lodge March 2009 - May 2010
Cintas Corporation June 2008 - August 2008
Ideal Fitness March 2007 - March 2008
Camille La Vie November 2005 - March 2007
Skills
Styling, Visual Merchandising, Customer Service
Education
Ohio University 2007 — 2011
Bachelor of Science in Human and Consumer Sciences, Retail Merchandising and Fashion Product Development
Mercy Health (formerly Catholic Health Partners) September 2014 - Present
Great Wolf Lodge February 2011 - August 2014
Crowne Plaza Cincinnati North February 2009 - March 2011
CoCo Key Water Resort September 2007 - November 2008
Skills
Meeting Planning, Hospitality, Hotels, Event Planning, Event Management, Hospitality Management, Customer Service, Trade Shows, Sales, Catering, Food & Beverage, Social Media, Hospitality Industry, Training, Hotel Management, Team Building, Restaurants
Education
Ohio University 2003 — 2007
Hospitality & Tourism, Business Adminstration
St. Ursula Academy 1999 — 2003
Flex-Temp Employment Services Inc. March 2014 - April 2015
Walter E. Matthews & Associates October 2012 - December 2012
Great Wolf Lodge October 2012 - October 2012
The Boys & Girls Club of Erie County December 2011 - September 2012
Skills
Microsoft Office, Cpr Certified, STNA, Event Planning, Public Relations, Team Building, Leadership Development, Public Speaking, Community Outreach, Nonprofits, Customer Service, Leadership, Social Networking, Training, PowerPoint, Social Media, Fundraising
Education
Ohio Business College-Sandusky 2010 — 2012
Associate's degree, Business Administration and Management, General, 3.0
Camelback Lodge November 2014 - Present
The Shawnee Inn and Golf Resort March 2014 - October 2014
Skytop Lodge February 2013 - February 2014
Great Wolf Lodge June 2009 - February 2013
Chateau Resort and Conference Center January 2008 - June 2009
Skills
Hospitality Industry, Resorts, Tourism, Sales Management, Hospitality, Hotels, Event Management, Hotel Management, Trade Shows, Meeting Planning, Event Planning, Sales, Customer Service, Catering, Revenue Analysis, Customer Satisfaction, Hospitality Management, Banquets, Leadership, Food & Beverage, Restaurants, Micros, Restaurant Management, Budgets, Marketing Strategy, Front Office, Public Relations, Hotel Booking, Leisure, Marketing, Yield Management, Corporate Events, Property Management..., Time Management, OnQ, Pre-opening, Opening Hotels, Rooms Division, Convention Services, Hiring, Revenue Forecasting, Guest Service Management, Food, P&L, Menu Development, Food Service, Lodging, Fine Dining, Golf Resorts, Corporate Sales...
Education
Penn State University
Liberal arts, Liberal Arts and Sciences/Liberal Studies
Altoona Area High School
Liberal Arts
Michigan State University August 2014 - Present
Sunset Watersports May 2013 - Present
Grand Traverse Resort and Spa May 2014 - August 2014
Jimmy John's September 2013 - May 2014
Boone Street Auto Wash May 2012 - May 2013
Great Wolf Lodge May 2010 - May 2012
Skills
PowerPoint, Teamwork, Microsoft Office, Microsoft Word, Customer Service, Social Media, Public Speaking, English, Python, C++, Critical Thinking, Time Management, Mathematics, Teaching, Management, Facebook
Education
Michigan State University 2012 — 2016
Mathematics
Cardinal Solutions January 2014 - Present
Cardinal Solutions Group October 2012 - Present
University of Cincinnati Alumni Association November 2009 - October 2012
Great Wolf Lodge May 2008 - November 2009
Education
Ohio University 1999 — 2003
Great Wolf Lodge November 2009 - Present
The Sheraton Cincinnati North December 2006 - November 2009
Sheraton Cincinnati North 2006 - 2009
Drawbridge Inn January 1996 - July 2006
Drawbridge 1995 - 2005
Skills
Hospitality, Hospitality Industry, Hotels, Catering, Event Management, Hospitality Management, Customer Service, Contract Negotiation, Sales Management, Event Planning, Food & Beverage, Meeting Planning, Tourism, Hotel Management, Restaurants, Revenue Analysis, Sales, Trade Shows, Yield Management, Resorts, Banquets, Convention Services, Property Management..., Pre-opening, Front Office, Opening Hotels, OnQ, Corporate Events, Hotel Booking, Rooms Division, Guest Service Management, Micros, Restaurant Management, Food, Revenue Forecasting, Menu Development
Education
Northern Kentucky University 1996 — 2001
BA, Organizational Studies and Communications
Delco Development, LLC May 2010 - December 2011
Great Wolf Lodge May 2009 - December 2009
Marriott Hotels October 2008 - March 2009
Great Wolf Lodge June 2000 - September 2008
Advanced Management Concepts, Inc. April 1995 - May 2000
Education
Musicians Institute 1989 — 1990
Technical, General Music, Electric bass, Vocals
Colonial Photography October 2010 - Present
GuideStar USA June 2010 - Present
Coach May 2010 - September 2010
Great Wolf Lodge March 2004 - May 2010
WJCC Public Schools January 2007 - June 2007
Old Navy October 2006 - April 2007
Education
Old Dominion University 2007 — 2011
B.S, Business Marketing
American Marketing Association
Old Dominion University
B.S, Business Marketing
Great Wolf Lodge March 2013 - Present
Wylie Inn & Conference Center at Endicott College February 2006 - February 2013
Marriott International August 1997 - January 2006
Westin Hotels & Resorts May 1992 - February 1997
Skills
New Business Development, Event Management, Project Management, Office Administration, Direct Sales, Sales Management, Catering, Strategy, Hospitality Industry, Management, Budgets
Education
Ohio University
BSJ, Public Relations, Interpersonal Communications
Great Wolf Lodge February 2015 - Present
Hyatt Regency December 2013 - February 2015
Hyatt Regency Chicago November 2012 - December 2013
Hyatt Regency Chicago September 2011 - November 2012
Hyatt Hotels Corporation September 2009 - September 2011
Hyatt Hotels Corporation September 2008 - September 2009
Hyatt Regency Baltimore September 2007 - September 2008
Hyatt Regency Baltimore May 2007 - September 2007
Skills
Banquets, Micros, Hospitality Management, Hotel Management, Hospitality Industry, Food & Beverage, Hotels, Resorts, Hospitality, Catering, Revenue Analysis, Fine Dining, Menu Development, Convention Services, Restaurants, Restaurant Management, Banquet Operations, Stewarding, Infogenesis, WMS Implementations, Food, Menu Costing, Culinary Skills
Education
Michigan State University 2002 — 2006
Bachelor's degree, Hospitality Administration/Management
F.U.E.L. April 2010 - Present
Great Wolf Lodge 2007 - Present
Education
Northampton Community College
Associates, Business Management
Great Wolf Lodge December 2012 - Present
Negusa Negast August 1996 - Present
Gordon Biersch 2012 - July 2012
Pro Line Hair Products June 1996 - September 1999
Skills
Marketing Strategy, Strategic Planning, Business Strategy, Product Development, New Business Development, Sales Management, Customer Service, Retail, Social Media, Social Media Marketing, Business Planning, Team Building, Negotiation, Marketing Communications, Public Speaking, International Sales, Advertising, bussiness development, Business Development, Businessowners, Business-minded, Sales&Marketing, Beauty Industry, Cosmetics, Event Planning, Sales, Social Networking
Education
Le Cordon Bleu College of Culinary Arts- Dallas 2010 — 2012
Culinary Arts/Chef Training
City University of New York-Queens College 1996 — 1999
Criminal law
Franklin Park Conservatory May 2010 - Present
Great Wolf Lodge June 2008 - November 2011
Ohio University Alumni Association (OUAA) June 2010 - September 2010
Ohio University September 2009 - November 2009
Chi Omega Fraternity January 2008 - January 2009
DeSha's American Tavern April 2005 - June 2008
Skills
Organizational..., Communications Planning, Project Coordination
Education
Ohio University 2007 — 2011
Bachelor, Communication Studies
Ohio University 2007 — 2010
Bachelor of Science, Communication Studies; Organizational Communications
Great Wolf Lodge July 2012 - Present
Cedar Fair Entertainment Company May 2007 - July 2012
Cedar Fair Entertainment Company February 2005 - April 2007
Education
Miami University 2001 — 2005
BA, English Literature
Xavier University
MBA, Business
Sears Holdings Corporation October 2011 - April 2012
Victoria's Secret October 2010 - October 2011
Woodforest National Bank April 2011 - July 2011
Great Wolf Lodge May 2010 - August 2010
Food Lion August 2007 - May 2010
Skills
Microsoft Excel, PowerPoint, Customer Service, Research, Photoshop, English, Microsoft Word
Education
University of North Carolina at Greensboro 2010 — 2013
Bachelor's degree, Communications, senior
Rowan-Cabarrus Community College 2008 — 2010
Associate's degree, Transfer program
Concord high school
high school, Regular/General High School/Secondary Diploma Program
Hershey Medical Center January 2012 - Present
Hershey Medical Center July 2010 - December 2011
Ashley Nostalgia Old Time Photo April 2009 - July 2010
Great Wolf Lodge November 2009 - February 2010
Drayer Physical Therapy Institute March 2006 - August 2009
Drayer Physical Therapy Institute August 2005 - March 2006
Hershey Entertainment & Resorts March 2003 - September 2005
Hershey Entertainment & Resorts March 2000 - January 2003
Hershey Entertainment & Resorts June 1999 - January 2000
Skills
PowerPoint, Cpr Certified
Education
Penn State University 2001 — 2005
BS, Kinesiology
Palmyra High School 1998 — 2001
Miami University August 2008 - Present
Dairy Queen Restaurant April 2008 - October 2008
Great Wolf Lodge June 2007 - December 2007
Education
Farmer School of Business: Miami University 2008 — 2012
Bachelor of Science, Management and Leadership
Miami University 2008 — 2012
Bachelor of Science, Management and Organizations
Great Wolf Lodge January 2005 - Present
Cedar Fair Entertainment Company September 1997 - January 2005
Cedar Fair Entertainment Company April 1991 - September 1997
Skills
Hiring, Inventory Management, Customer Service, Retail, Promotions, Managing cost of goods, Building Strong Teams, opening new operations, Profit Maximization, Creative Development, Attention To Detail, Obtaining Goals, Positive Attitude, Employee Loyalty, Creative Direction, Income Statement, Purchasing, Hospitality Management, Merchandising, Team Building, Hospitality, High Performance Teams, Budgets, Event Management, Food & Beverage, Leadership, Hotels, Restaurants, Hospitality Industry, Revenue Analysis, Banquets, Pre-opening, Culinary Skills, Resorts, Tourism, Trade Shows, Catering, Hotel Management, Process Scheduler, Restaurant Management, Fine Dining, Food Service, Food, Forecasting, P&L, Profit, Customer Satisfaction, Revenue Forecasting, Menu Development, Guest Service Management
Education
Ohio University 1985 — 1990
Bachelors, Communication
Huron High School, Huron Ohio 1982 — 1985
Great Wolf Lodge May 2011 - Present
Great Wolf Lodge 2005 - 2011
Great Wolf Lodge September 2003 - 2005
Skills
Hospitality Management, Hospitality Industry, Hotels, Hospitality, Food & Beverage
Education
Northwestern Michigan College 2005 — 2008
Associate of Arts and Sciences (A.A.S.)
Great Wolf Lodge March 2008 - Present
don schumacher racing April 2004 - November 2007
Skills
Hotels, Resorts, Hospitality, Revenue Analysis, Hotel Management, Hospitality Industry, Hospitality Management, Property Management..., Pre-opening, Delphi, Microsoft Office, Food & Beverage
Education
Oklahoma State University 1997 — 2000
Associate's degree, Aviation
Claremont High 1984 — 1988
Flight managment, Aviation/Airway Management and Operations
Split Rock Resort 2012 - 2012
Great Wolf Lodge March 2011 - December 2011
Skills
bilin
Education
Northampton Community College 2009 — 2010
Pocono Mountain West High School 2005 — 2009
High School
FairPoint Communications September 2013 - Present
Great Wolf Lodge March 2013 - September 2013
National CineMedia (NCM) September 2007 - February 2013
Sprint Nextel October 2004 - September 2007
NORTHWEST AIRLINES, INC October 2003 - October 2004
NEXTEL/ROBERT HALF CONSULTING March 2003 - October 2003
COMCAST CABLE/AT&T BROADBAND/TCI April 1997 - December 2002
Fanch Communications January 1996 - January 1997
Skills
Financial Reporting, Sarbanes-Oxley, 10Q, 10K, 8K, SEC filings, Investor Relations, Annual Reports, XBRL, Management, Tax Accounting, FASB, GAAP, Disclosure, Project Management, Project Finance, Financial Analysis, Financial Modeling, Financial Accounting, Corporate Finance, Finance, Accounting, Account Reconciliation, Oracle Applications, Oracle Reports, Hyperion Enterprise, Microsoft Excel, Microsoft Word, Microsoft Office, Acquisition Integration, Mergers
Education
Regis University 1997 — 1999
Master of Business Administration Degree
Washington Adventist University 1993 — 1995
Bachelor of Science Degree
Great Wolf Lodge 2008 - 2010
Education
Northampton Community College 2012 — 2014
Bachelor's degree, General Studies, freshmen
Great Wolf Lodge January 2011 - June 2012
Olive Garden 2012 - 2012
Skills
Computer Hardware, Wireless Networking, Customer Satisfaction
Education
Northwestern Michigan College 2012 — 2013
Information Technology
Kingsley High School 2000 — 2012
Diploma, General Studies
Genworth July 2014 - Present
Great Wolf Lodge March 2013 - July 2014
Registrar Corp August 2012 - March 2013
Ferguson Enterprises April 2012 - August 2012
Five Star Quality Care September 2011 - January 2012
SunTrust Bank February 2009 - September 2011
Skills
Cash-handling, Customer Service, Data entry, Accounts..., Billing Process, Filing, Invoicing, Accounts Payable, Multi-line Phone, Deposits, Bank Reconciliation, Accounts Receivable, Payroll, Microsoft Office, Invoice Processing, Purchase Orders, Payments, 10 Key, Time Management, Data Entry, Budgets, Accounts Payable &..., Outlook, Bookkeeping, Microsoft Word, QuickBooks
Education
Strayer University (VA) 2010 — 2012
Master's degree, Accounting
Norfolk State University 2004 — 2008
Bachelor of Science (B.S.), Accounting
Conduit Global June 2014 - Present
Papa John's International February 2014 - May 2014
Best Buy November 2013 - February 2014
Great Wolf Lodge June 2012 - August 2013
Trans World Entertainment April 2010 - February 2012
Bojangles' Restaurants, Inc. March 2010 - April 2010
Skills
Leadership, Computers, IPhone Repairs, Computer Repair, Basic Java Programming, Musicians, Retail Sales, Customer Service, Video Games, Game Design, Tech Savy, Technology, Great Motivator, Goal Oriented, Reliable, Learning Quickly, Student Counseling, Student Government, Game Development, Intrapersonal Skills, Problem Solving, Microsoft Office
Education
North Carolina A&T State University 2011 — 2016
Bachelor's Degree, Graphic Design, Senior
Hackettstown Regional Medical Center August 2014 - Present
Army National Guard June 2006 - Present
US Security Associates October 2013 - August 2014
Pizza Hut 2011 - 2012
Great Wolf Lodge February 2009 - June 2011
Skills
Physical Security, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Oral & Written..., Written & Oral..., People Skills, Security, Leadership, Training, Intelligence Analysis, Microsoft Office, First Aid, Customer Service, Emergency Management
Education
Northampton Community College 2011 — 2012
Working on Associate's, Accounting
Pocono Mountain West High School 2002 — 2006
Great Wolf Lodge February 2013 - April 2015
City of Mulvane February 2007 - October 2012
Skills
Microsoft Office, Management, Microsoft Word, Microsoft Excel, Research, PowerPoint, Leadership, Training, English, Windows, Process Improvement, Outlook, Recruiting, Interviews
Education
Pittsburg State University 2000 — 2005
Bachelor of Science (BS), Therapeutic Recreation/Recreational Therapy
Great Wolf Lodge August 2012 - Present
Crestline Hotels & Resorts April 2001 - August 2012
KSW Management Company November 1999 - April 2001
Garlin Hotels Corporation October 1998 - November 1999
Stormont Trice Corporation November 1996 - October 1998
Marriott International August 1994 - November 1996
Skills
Hospitality Management, Financial Accounting, Financial Analysis, Strategic Financial..., Operations Management, Financial Audits, Mentoring Of Staff
Education
Penn State University 1989 — 1994
Bachelor's degree, Accounting and International Business
Universität zu Köln 1993 — 1993
Studied Abroad - International Business
Ecophysiological Cryobiology Laboratory January 2013 - Present
Great Wolf Lodge May 2012 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, C++, English
Education
Miami University 2011 — 2015
Kings High School 2007 — 2011
High School Diploma
Tractor Supply Company February 2015 - Present
Tractor Supply Company February 2015 - Present
Arby's of Kalkaska 2012 - 2013
Erin Brown September 2009 - July 2012
Great Wolf Lodge May 2011 - August 2011
Turtle Creek Casino and Hotel June 2008 - October 2008
Education
Penn Foster Career School 2007 — 2009
Veterinary Assistant Certificate, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
P.F. Chang's China Bistro 2013 - Present
Great Wolf Lodge August 2010 - September 2012
Education
North Lake College
University of Puget Sound August 2015 - Present
University of Puget Sound July 2014 - Present
Great Wolf Lodge August 2008 - March 2014
The Evergreen State College 2000 - September 2007
Skills
Teaching, Leadership, Event Planning, Public Speaking, Research, Community Outreach, Program Development, Fundraising, Staff Development, Microsoft Word, Volunteer Management, Social Media
Education
Pierce College at Fort Steilacoom 2014 — 2017
Associate of Business
U.S Security Assoc. 2013 - 2014
Allied Barton Security 2012 - 2013
Sunstates Security 2011 - 2012
Admiral Security Services 2008 - 2011
Walter Reed Hospital 2008 - 2008
Great Wolf Lodge 2007 - 2008
Guardsmark 2006 - 2007
Skills
9 years security...
Education
Rappahannock Community College 2009 — 2012
Criminal Justice/Police Science
Carmike Cinemas September 2007 - March 2015
Great Wolf Lodge February 2005 - March 2007
Skills
General Computer skills, Light Mechanical skills, Management skills
Education
Northwestern Michigan College 2008 — 2009
Graphic Design
Traverse City West Senior High 2000 — 2003
Diploma, Computer Programming