Great Wolf Lodge
Industry: Company
DescriptionGreat Wolf Resorts is a chain of indoor water parks. The company owns and operates its family resorts under the Great Wolf Lodge brand. In addition to a water park, each resort features restaurants, arcades, spas and children's activities. Great Wolf Resorts is headquartered in Chicago, Illinois. Parent organization: Centerbridge Partners Headquarters: Madison, Wisconsin, United States CEO: Murray Hennessy (Dec 2017–) Founded: 1997, Wisconsin Dells, Wisconsin, United States Number of locations: 18 (one under construction and six under consideration) Founders: Andrew Waterman, Jack Waterman
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Great Wolf Lodge Employees
Willapa Behavioral Health October 2014 - May 2015
Great Wolf Lodge July 2011 - October 2014
Goodwill Industries of Northern Michigan January 2013 - August 2013
Grand Valley State University May 2011 - August 2013
Sodexo May 2008 - December 2011
Traverse City Area Public Schools July 2007 - May 2011
Child and Family Services of Northwest Michigan 2009 - 2010
Skills
Client Advocacy, Case Management, Community Collaboration, Case Managment, Psychology, Social Services, Program Development, Community Outreach, Family Therapy, Volunteer Management, Fundraising, Social Media, Youth Development, Program Evaluation, Mental Health, Public Speaking, Grant Writing, Conflict Resolution, Psychotherapy, Curriculum Design, Event Planning, Motivational..., Community Development, Staff Development, Community Organizing, Child Welfare, Grants, Workshop Facilitation, Higher Education, Adolescents, Mental Health Counseling, Leadership Development, Career Counseling, Teaching, Group Work, Crisis Intervention, Nonprofits, Group Therapy, Youth Mentoring, Behavioral Health, Training
Education
Grand Valley State University 2011 — 2013
Master of Social Work (MSW), Social Work
Ferris State University 2008 — 2010
Bachelor of Social Work (BSW), Social Work
Northwestern Michigan College 2005 — 2008
ASA, Liberal Arts
Northwestern Michigan College 2002 — 2005
Certificate, Child Development
Arby's Restaurant Group, Inc. March 2011 - December 2014
Great Wolf Lodge May 2010 - August 2010
DHL May 2007 - August 2007
Lowe's Home Improvement April 2006 - August 2006
Skills
Customer Service, Time Management, Social Networking, Public Speaking, Critical Thinking, Public Relations, PowerPoint, Microsoft Office, People Skills, Event Management, Microsoft Word, Marketing, Teamwork, Microsoft Excel, Recruiting, Social Media Marketing, Marketing Communications, Research, Fundraising, Volunteering, Leadership, Sales, Customer Satisfaction, Facebook, Retail, Employee Training, Team Building, Inventory Management, Event Planning, Social Media
Education
Emporia State University 2009 — 2014
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
Great Wolf Lodge August 2012 - Present
Great Wolf Lodge January 2012 - August 2012
Great Wolf Lodge July 2011 - January 2012
City of La Crosse September 2010 - January 2011
Skills
Sales, Inventory Management, Microsoft Word
Education
University of Wisconsin-La Crosse 2007 — 2011
B.S., Finance/Economics
Cornell University 2012 — 2012
Hotel Revenue Management Certificate
Mt Airy Casino and Resort September 2013 - Present
Great Wolf Lodge January 2010 - September 2013
Macys October 2008 - January 2010
Skills
Customer Service, Microsoft Word, Internet, Sales, Typing, Dedication to work, People Skills
Education
East Stroudsburg University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Apple November 2014 - Present
Emerson College October 2014 - May 2015
Great Wolf Lodge June 2011 - July 2014
Journeys June 2011 - July 2014
Skills
Customer Service, Computer Proficiency, Microsoft Office, Sales, Editing, Hospitality, Organization Skills, Creative Writing, Social Media, PowerPoint, Public Speaking, Social Networking, Facebook, Blogging
Education
Emerson College 2013 — 2015
Bachelor of Arts (B.A.), Writing, Literature and Publishing
Rowan-Cabarrus Community College 2009 — 2013
Associate of Arts (A.A.), Associates of Arts
Dane County Friends of Ferals 2011 - Present
Great Wolf Lodge April 2014 - August 2014
Sam's Club August 2011 - April 2012
Liberty Tax Service January 2011 - March 2011
ZephyrTax dba HR Block December 2008 - March 2009
Amscot Tax Services January 2005 - April 2005
Skills
Animal Care, Baking, Tax, Bookkeeping, Payroll, Income Tax, Tax Preparation, Food safety, Peachtree, Cash Flow, Accounts Payable, Bank Reconciliation, Tax Returns, State Tax
Education
Everest University Tampa 2006 — 2008
Bachelor of Sciences, Accounting
Florida Metropolitan University 2004 — 2007
Associate of Sciences, Accounting
Hillsborough Community College 1994 — 1996
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Walt Disney World June 2015 - Present
Walt Disney World April 2015 - June 2015
Walt Disney World November 2013 - June 2015
Blackhawk Network September 2013 - February 2015
Mosaic Sales Solutions September 2010 - January 2013
Great Wolf Lodge July 2006 - September 2010
Great Wolf Lodge November 2009 - April 2010
Mosaic Sales Solutions October 2009 - December 2009
Wal-Mart March 2001 - May 2006
WAL-MART December 1999 - March 2001
Skills
Customer Service, Hospitality, Project Management, Team Building, Leadership, Territory Management, Human Resources, Inventory Management, Accounting, Hiring, Hotels, Food & Beverage, Management, High Organizational..., Team Leadership, Teamwork, Inventory Control, Shipping and Receiving, Planogram Sets and..., Green Seal Consulting..., Sales, Retail, Budgets, Purchasing, Merchandising, Income Statement, Customer Satisfaction, Process Scheduler, Payroll, Time Management, Forecasting, Store Management, Operations Management, Profit, Employee Training, Sales Operations, Account Management, Training, Sales Management, P&L, Resorts, Hospitality Management, Hospitality Industry
Education
Seabreeze High School 1983 — 1986
Television Production, Business Administraion
Daytona State College
Business
Great Wolf Lodge 2014 - Present
Army 2010 - Present
US Army July 2010 - November 2013
Skills
Team Leadership, Active DoD Secret..., Security Clearance, Military, Army, Military Experience, Military Operations, Command, Information Assurance, Intelligence Analysis, DoD, Operational Planning, Force Protection, National Security, Top Secret, Government, Weapons, Security+, Defense, Intelligence, Military Training, Security
Education
norwalk ohio 2006 — 2010
Ehove Career Center
IDL May 2015 - Present
Grand & Benedicts April 2013 - June 2013
Great Wolf Lodge August 2009 - September 2010
Skills
Solidworks, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Adobe Bridge, Shop Tools, MIG welding, Table Saw, Vertical Mill, Lathe, Planer, Drill Press, Blacksmithing, Sewing, Rhino 3D, Mechanical Drawings, SolidWorks, MIG Welding
Education
The Art Institute of Portland 2010 — 2014
Bachelor of Arts (B.A.), Industrial and Product Design
Cornell College 2003 — 2007
Bachelor of Arts (B.A.), Mathematics
Great Wolf Lodge May 2010 - January 2014
HSS Industries April 2009 - September 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Ferris State University 2012 — 2016
information security and intelligence
Northwestern Michigan College 2010 — 2012
Northwestern Michigan College 2010 — 2012
computer information
Traverse Career-Tech Center 2008 — 2010
Grand Traverse Academy 2000 — 2010
Math, English, Science, Social Studies
Cashier April 2014 - Present
Diamond Marketing Company December 2013 - February 2014
Buffalo Wild Wings May 2013 - January 2014
Great Wolf Lodge October 2011 - May 2013
City of Concord May 2012 - September 2012
Skills
Microsoft Office 2007, Cpr Certified, Organizational Behavior, Highly Detailed, Team Leadership, Money Management, Customer Oriented, Dedication to..., Multi Tasking, Proficient Typing Skills, Customer Experience, Cash Handling Experience, Accurate Data Entry
Education
Collin County Community College 2013 — 2015
Associate of Science (A.S.), Computer Science, 2.7
Tarrant County College 2010 — 2011
Central High School 2006 — 2010
High school diploma, Basics
Waterstone Mortgage Corporation January 2015 - Present
Keller Williams Integrity Realty April 2013 - January 2015
DB Infusion Chocolates November 2012 - April 2013
Eno Vino Wine Bistro April 2012 - April 2013
Bellini Italian Restaurant January 2007 - December 2011
Restaino & Associates Realtors May 2010 - February 2011
Great Wolf Lodge May 2010 - September 2010
Study Blue October 2007 - March 2008
The Buckle September 2005 - January 2006
Skills
Spanish, Microsoft Office, Spanish translation, Risk Analysis, Group Presentations, collaborative projects, interpersonal skills, Creative Problem Solving, Marketing Research, Marketing Strategy, Marketing Communications, Customer Analysis, Cross-cultural..., Public Speaking, Editing, Strategic Consulting, Qualitative Research, Quantitative Research, Collaboration, Social Skills, PowerPoint, Sales, Social Media, Selling, Social Networking, Facebook, Market Research, Market Analysis, Email Marketing, Negotiation, Referrals, Customer Service, Management, Real Estate, Buyers, Residential Homes, Human Resources, Marketing, Leadership, Microsoft Excel, Microsoft Word, Investment Properties, Event Planning, Relocation, Project Management, Sellers, First Time Home Buyers, Real Estate Transactions, Time Management, Advertising
Education
University of Wisconsin-Madison - School of Business 2010 — 2012
Bachelor of Business Administration (B.B.A.), Real Estate, International Business, Spanish
University of Wisconsin 2007 — 2012
Spanish Certificate, International Business and Real Estate; Business
University of Wisconsin-Madison 2007 — 2012
B.B.A, International Business, Real Estate and Urban Land Economics
Edgewood High School 2004 — 2007
High School Diploma
ESIC: Business & Marketing School
SMS Assist, L.L.C. February 2015 - Present
Magic of David Copperfield February 2007 - September 2014
Cedar Fair Entertainment Company June 1995 - September 2007
Great Wolf Lodge November 2001 - February 2007
Franklin College January 1998 - April 2000
Skills
Sound, Video, Live Sound, Troubleshooting, Entertainment, Theatre, Digital Photography, Adobe Creative Suite, Sound Design, Video Production, Video Editing, Mac, Editing, Social Media, Photoshop, Journalism, Photography, Event Planning, Customer Service, Social Networking, Audio Editing, Facebook, Graphic Design, Creative Writing, Microsoft Word, OS X, Music, PowerPoint, Television, Film, Copy Editing, Stage Lighting, Blogging, Voice Over, Live Audio Mixing, FOH Mixing, Qlab playback system, Telex & ClearCom..., Wireless microphones, Department Budgeting, Crew Scheduling
Education
Franklin College 1993 — 1998
BA, Journalism
Southwestern Jr./Sr. High 1987 — 1993
Academic Honors Diploma
Walmart Distribution Center June 2014 - Present
Walmart Distribution Center October 2013 - Present
C&S Wholesale Grocers January 2013 - October 2013
East Stroudsburg University August 2012 - May 2013
Great Wolf Lodge February 2011 - January 2013
Skills
Microsoft Excel, Microsoft Office, Leadership, Microsoft Word, First Aid, Time Management, PowerPoint, Teamwork, Access, Public Speaking, Social Media, Team Building, Critical Thinking, Facebook, Data Entry, Social Networking, Outlook, Warehousing, Inventory Management, Training, Windows, Human Resources, Editing
Education
East Stroudsburg University of Pennsylvania 2009 — 2013
Bachelors of Science, Business Management, Concentration: Finance Minor: Economics
Sodexo - Bristol-Myers Squibb October 2014 - Present
1&1 Internet, Inc. June 2014 - October 2014
Esporte Clube Bahia December 2013 - December 2013
RAPP July 2013 - July 2013
Stone Harbor Public Works May 2009 - August 2012
Habitat for Humanity Monroe County September 2011 - May 2012
Great Wolf Lodge July 2011 - November 2011
The Stroud Courier August 2010 - April 2011
Skills
Brazilian Portuguese, Photoshop, InDesign, Illustrator, Creative Writing, Presentations, Pitching Ideas, Social Media, Community Outreach, Event Planning, Puns, Advertising, Marketing, Facebook, Newsletters, Copywriting, Press Releases, SEO, Web Content, Email Marketing, Google Analytics, Social Networking
Education
Edinburgh Napier University 2012 — 2013
Master of Science (MSc), Creative Advertising
East Stroudsburg University of Pennsylvania 2008 — 2012
Bachelor of Arts (B.A.) Communications - Public Relations, Bachelor of Arts (B.A.) English - Professional/Media Writing, 3.0/4.0
Universidad Central del Este 2011 — 2011
Comparative Media, Spanish 2
Panera Bread December 2010 - Present
Great Wolf Lodge August 2010 - December 2011
Skills
Food & Beverage, Hospitality, Hotels
Education
East Stroudsburg University of Pennsylvania 2010 — 2014
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Northampton Community College 2008 — 2011
Associate of Arts (AA), Business Administration
Schlitterbahn Waterparks & Resorts November 2013 - August 2015
Schlitterbahn Waterparks May 2013 - November 2013
Great Wolf Lodge May 2012 - May 2013
ARAMARK September 2010 - May 2013
Schlitterbahn Galveston Island Waterpark September 2006 - May 2012
Disney College Program January 2010 - May 2010
Skills
Customer Service, Leadership, Communication, PowerPoint, Organization, Goal Oriented
Education
Texas Woman's University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Galveston College 2008 — 2009
PNC July 2015 - Present
First Business May 2013 - July 2015
First Business June 2012 - May 2013
Park Bank- Madison June 2010 - June 2012
Great Wolf Lodge May 2009 - July 2010
Skills
Strategic Planning, Customer Service, Communication, Energetic Self-Starter, Versatility, Determination, Banking, Credit, Credit Analysis, Sales, Finance, Microsoft Office, Commercial Banking, Loans, Risk Management, Team Building, Commercial Lending, Analysis, Access, Accounting, Management, Financial Analysis, Cash Management, Insurance, Underwriting, Portfolio Management, Leadership, Small Business Lending, Treasury Management, Consumer Lending
Education
Edgewood College 2007 — 2011
Bachelor's degree, Marketing
Borgata Hotel Casino & Spa May 2014 - Present
Caesars Entertainment Corporation March 2013 - May 2014
Great Wolf Lodge October 2012 - March 2013
Caesars Entertainment Corporation May 2012 - September 2012
Wyndham Vacation Ownership May 2007 - May 2012
Skills
Hospitality Management, Hospitality Industry, Resorts, Hospitality, Hotel Management, Rooms Division, Yield Management, Hotels, Food & Beverage, Restaurants, Food, Menu Development, Micros, Front Office, Banquets
Education
East Stroudsburg University 2009 — 2012
Restaurant, Tourism Management
East Stroudsburg University of Pennsylvania 2009 — 2012
Bachelor's Degree, Hotel, Motel, and Restaurant Management, 3.7 GPA
Lock Haven University of Pennsylvania 2008 — 2009
History Education
Grapevine-Colleyville ISD August 2015 - Present
Great Wolf Lodge September 2013 - July 2015
Great Wolf Lodge June 2011 - September 2013
KLTY 94.9 November 2010 - December 2010
Comfort Suites Las Colinas January 2009 - January 2010
TJMAXX January 2009 - August 2009
North Lake College December 2007 - December 2008
IFratellis January 2005 - December 2007
Skills
Fully Bilingual, Attention To Detail, Multitasker, Professional..., Professional Services..., Environmental Management, Safety Management, Food Safety, Nutrition Education, Spanish, Business Intelligence, Hospitality, Risk Assessment, ADP Payroll, Payroll Processing, Payroll Administration, Workforce Management, Program Management, Account Management, Microsoft Office, Data Entry, Bilingual Communications, Bilingual Proficiency, Bilingual, Committed to..., Ethical Leadership, Team Leadership, Strategic Leadership, Youth Leadership..., Multicultural, Multi Tasking, Marketing Effectiveness, Social Media Marketing, Marketing Communications, Eye for Details, Highly detail oriented, Pay Close Attention to..., Detailed Organization, Always Punctual, Enthusiasm to learn, High level of initiative, Outstanding time..., Highly motivated..., Computer-literate..., Goal-driven leader, Exceptional Listener, Learning Quickly, Friendly Personality, Payroll, Food & Beverage
Education
The University of Texas at Arlington 2014 — 2016
Master of Social Work (MSW), Direct Practice Concentration Mental Health, 4.0
The University of Texas at Arlington 2009 — 2011
Bachelor of Arts, Communication:Broadcast Management with a minor in Spanish
Dallas County Community College 2006 — 2009
Associates of Arts, Liberal Arts
Great Wolf Lodge
Skills
Customer Service, Microsoft Word, Teamwork, Time Management, Customer Satisfaction
Education
CUNY Hostos Community College 1995 — 1997
Registered Nursing/Registered Nurse
Great Wolf Lodge April 2014 - Present
Hop On In, Leominster, MA August 2013 - June 2014
Ayer Middle School February 2007 - June 2009
Auburn Fire Department September 2003 - October 2007
Pathways Ambulance July 2001 - November 2003
American Medical Response 1995 - 2002
Ace Technologies Inc. January 2000 - June 2001
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Microsoft Office, Windows, Teaching, Pre-opening, Management, Employee Training, Mathematics Education, EMS, Event Planning, CPR Certified, Event Management, Hospitality, Public Safety, Sales, Marketing, Leadership, Budgets
Education
Framingham State College 2001 — 2005
BS, Mathematics
Naugatuck High School 1989 — 1993
Sonic Automotive February 2015 - Present
Merlin Entertainments plc June 2014 - May 2015
East Carolina University October 2010 - December 2014
Great Wolf Lodge March 2009 - January 2012
Skills
Customer Service, Data Entry, Event Planning, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Social Networking, Teamwork, Time Management, Sales
Education
East Carolina University 2010 — 2014
BSBA Finance, Risk Management and Insurance
Great Wolf Lodge May 2014 - Present
Monroe Career Technical institute September 2012 - March 2013
Skills
Cosmetology, Styling, Sales, Fashion, Customer Service, Microsoft Excel, Microsoft Word, Customer Satisfaction, Hair Cutting, Marketing, Public Speaking, Data Entry, Windows, Teamwork, Retail, Microsoft Office, PowerPoint, Hair Care, Licensed Pennsylvania..., Fax, Photoshop, Hair Extensions, Healthcare, Salons, Visual Merchandising, Teaching, Public Health, Public Health Education, Epidemiology, Public Health..., Health Education, Healthcare Management, Environmental Awareness
Education
East Stroudsburg University of Pennsylvania 2014 — 2016
Bachelor of Science (BS), Public Health, Junior
Oakwood University 2009 — 2012
Bachelors Degree, Health/Health Care Administration/Management
Monroe Career Technical Institute 2006 — 2009
cosmetology license, Cosmetology/Cosmetologist, General
Pleasant Valley High School 2005 — 2009
United States Air Force October 2006 - Present
pocono motorsports January 2004 - August 2006
Great Wolf Lodge January 2004 - August 2006
Skills
Automotive Repair, Aircraft Maintenance, Hydraulic Systems, Electronics, Motorcycle, Computer Repair
Education
Columbia Southern University 2009 — 2013
partial associates, Criminal Justice and Corrections
pocono mountain west high school 2002 — 2006
high school diploma
Best Buy August 2014 - Present
Great Wolf Lodge July 2014 - August 2014
Great Wolf Lodge September 2012 - July 2014
Skills
Finance, Budgets, Teamwork, Communication, Leadership, Organization, Customer Service, Training, Data Entry, Hospitality, Customer Satisfaction, Time Management, First Aid, Event Planning, Microsoft Word, Microsoft Excel, Inventory Management, Social Media, Loss Prevention, Microsoft Office, Sales, Employee Training
Education
East Stroudsburg University of Pennsylvania 2012 — 2016
Great Wolf Lodge February 2014 - April 2014
Education
Davis Applied Technology College 2011 — 2011
Certification, CNA, 4.0
Skytop Lodge September 2014 - Present
Great Wolf Lodge October 2013 - July 2015
Camelback Mountain Resort November 2013 - March 2014
Camelback Mountain Resort June 2013 - September 2013
Skills
I am certified in CPR..., CPR Certified, Critical Thinking, Customer Service, Event Planning, First Aid, Hospitality Management, Leadership, Social Networking, Sports, Teamwork
Education
East Stroudsburg University of Pennsylvania 2009 — 2012
Bachelor of Science (BS), Counseling Psychology
Ray Price Stroud Ford June 2014 - Present
Barley Creek Brewing Company August 2011 - April 2014
Great Wolf Lodge February 2009 - December 2012
Smuggler's Cove February 2001 - August 2009
Skills
Customer Service, Commission Work, Team-oriented, Efficiency, Goal Oriented, Bartending, Food, Customer Satisfaction, Restaurants, MICROS
Education
East Stroudsburg University of Pennsylvania 2006 — 2009
Bachelor's degree, Hotel, Restaurant and Tourism Mananagement, 3.48
Great Wolf Lodge April 2014 - Present
TASC (Total Administrative Services Corporation) May 2010 - April 2014
TASC (Total Administrative Services Corporation) April 2009 - May 2010
Baker Tilly Virchow Krause, LLP November 2008 - March 2009
Skills
Account Reconciliation, Accounting, Auditing, Accounts Receivable, Variance Analysis, Budgets, General Ledger, Financial Reporting, Insurance, Financial Analysis, Process Improvement, Employee Benefits, Team Building, Microsoft Excel, Microsoft Office, Analysis, Risk Management, Strategic Planning, Customer Service
Education
Edgewood College 2004 — 2008
BS, Business - Finance
Sahara Sam's Oasis Indoor and Outdoor Water Park September 2015 - Present
Kalahari Resorts & Conventions April 2015 - September 2015
Martin County (Sailfish Splash Aquatics Complex) October 2013 - April 2015
Great Wolf Lodge June 2010 - October 2012
Six Flags May 2004 - June 2010
Martins Restaurants September 2007 - March 2008
Skills
Resorts, Hospitality, Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Food & Beverage, Pre-opening, Revenue Analysis, Micros, Restaurants, Leadership, Process Scheduler, Training, Budgets, Aquatics, Hiring, Lifeguarding, Culinary Skills, AED, Tourism, Event Management, Property Management..., Customer Service, Event Planning, Team Building, Management, Time Management, Operations Management, Customer Satisfaction, Marketing, Strategic Planning, Public Speaking, Coaching, Public Relations, Social Networking, Marketing Strategy, Inventory Management
Education
Georgia Southern University 2004 — 2006
Associate's degree, Biology, General
Massage Envy July 2013 - Present
Great Wolf Lodge September 2012 - July 2013
Our 365 October 2011 - June 2013
Skills
Photography, Sales
Education
Cincinnati school of medical massage 2011 — 2011
Columbia College Chicago 2005 — 2009
Bachelor's degree, Photography
Anderson High School 2001 — 2005
Entreprenuer Freelance ModelPhotographers of MichiganMay 2009 - Present
Flap Jack Shack March 2012 - October 2012
Fredrick Meijer Gardens April 2011 - January 2012
Great Wolf Lodge April 2007 - October 2011
Skills
Customer Service, Event Planning, Event Management, Team Leadership, Multi Tasking, High Stress Environment
Education
NMC 2012 — 2014
Associate's degree, Business Administration and Management, General/ Entrepreneur Certificate Program
Grand Rapids Community College 2011 — 2012
Fashion Merchandising and Marketing
Highland Financial Group January 2013 - Present
Elite Sports Clubs January 2011 - December 2012
Columbia Association February 2006 - November 2010
Great Wolf Lodge March 2000 - May 2005
Skills
Financial Planning, Life Insurance, Financial Services, Retirement Planning, Investment Strategies, Permanent Life Insurance, 401k Rollovers, Retirement Savings, Term Life Insurance, Asset Allocation, College Savings Plans, Risk Management, Tax-advantaged..., Employee Benefits, Small Business, Team Building, Customer Service, Coaching, Performance Management, Hiring, Leadership Development, Employee Relations, Budgeting, Customer Relations, Change Management, Mentoring, Scheduling, Finance, Annuity Sales, Distribution Strategies
Education
Elon University 1992 — 1997
B.A, Psychology
Hunterdon Central 1987 — 1991
United States Marine Corps (Reserve)
Milwaukee Area Technical College January 2014 - Present
Meeting Professional International Wisconsin Chapter July 2014 - Present
Great Wolf Lodge January 2014 - August 2014
Meeting Professional International Wisconsin Chapter July 2013 - June 2014
The North Central Group March 2008 - December 2013
Meeting Professional International Wisconsin Chapter June 2012 - July 2013
Clock Tower Resort - Sage Hospitality January 2007 - March 2008
Peery Hotel - Sage Hospitality May 2006 - December 2006
Quality Inn & Suites October 2002 - May 2006
The RainTree Resort September 2001 - June 2002
Skills
Hospitality, Hotels, Meeting Planning, Tourism, Hospitality Management, Sales, Revenue Analysis, Hospitality Industry, Hotel Management, Event Planning, Sales Management, Team Building, Leadership, Budgets, Customer Satisfaction, Customer Service, Marketing, Event Management, Public Relations, Contract Negotiation, Trade Shows, Coaching, Food & Beverage, Management, Time Management, Corporate Events, Strategy, Catering, Resorts, Recruiting, Marketing Strategy, Hotel Booking, Yield Management, Banquets, Training, Forecasting, Convention Services, Strategic Planning
Education
Concordia University-Wisconsin 2009 — 2011
Master of Business Administration (M.B.A.), Business with emphasis on Marketing
Concordia University-Wisconsin 2006 — 2008
Business Managment, Business
Wisconsin Dells High School 1989 — 1993
General Studies
Meeting Industry
Certification Meeting Professional, Meeting and Event Planning
PeopleShare September 2014 - Present
Great Wolf Lodge May 2012 - September 2014
Skills
Customer Service, Recruiting, Time Management, Teamwork, First Aid, Training, Hospitality, Critical Thinking, Interviews, Human Resources, Microsoft Office, Microsoft Excel, Temporary Placement, AED, Cpr Certified, Telephone Interviewing, Leadership, PowerPoint, Project Coordination, Data Entry, Microsoft Word, Public Speaking, Employee Relations, Onboarding, Applicant Tracking..., Social Media, Talent Acquisition
Education
East Stroudsburg University of Pennsylvania 2012 — 2014
Bachelor of Science (B.S.), Applied Psychology
West Chester University of Pennsylvania 2010 — 2012
East Stroudsburg High School 2006 — 2010
Great Wolf Lodge June 2015 - Present
Hartstrings May 2014 - Present
Elizabethtown College August 2011 - Present
Dining Services Elizabethtown College August 2011 - Present
Hershey Entertainment & Resorts January 2015 - May 2015
Carter's OshKosh B'gosh July 2009 - December 2012
California Sunshine Swimwear June 2012 - August 2012
Skills
Customer Service, PowerPoint, Sales, Microsoft Office, Management, Leadership, Entrepreneurship, Social Networking, Public Relations, Strategy, Microsoft Word, Microsoft Excel, Time Management, Public Speaking, Social Media, Research
Education
Elizabethtown College 2011 — 2015
Business Administration, concentration in Management, 3.81
Pocono Mountain West High School 2008 — 2011
High School
Omnicare Inc. August 2014 - Present
Great Wolf Lodge 2009 - 2013
Skills
Leadership, CPR Certified, Microsoft Excel, Customer Service, Event Planning
Education
Grand Valley State University 2012 — 2015
Bachelor of Science (BS), Biomedical Sciences, General
Northwestern Michigan College 2009 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Traverse City West Senior High School 2006 — 2009
High School
American Cancer Society August 2015 - Present
Emmanuel College August 2014 - May 2015
Emmanuel College Admissions Office October 2013 - May 2015
Great Wolf Lodge May 2014 - August 2014
Elm Street Church June 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, English, Java, Great Personality
Education
Emmanuel College 2012 — 2016
Emmanuel College 2012 — 2015
Bachelor's degree, Psychology w/ concentration in Counseling and Health
Pacific Sunwear September 2013 - Present
Abercrombie & Fitch April 2012 - August 2013
Great Wolf Lodge October 2011 - April 2012
Vector Marketing June 2008 - September 2008
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Invoicing, Customer Service, InDesign, Photoshop, Illustrator, Accounting, Logo Design, Public Speaking, Illustration, Interviews, Inventory Management, Forecasting, Financial Analysis, QuickBooks, Financial Reporting, Budgets, Hotels, I-9 Compliance, iWork, iLife, Drake Tax Software, Opera Hotel, Retail
Education
East Stroudsburg University of Pennsylvania 2009 — 2011
Bachelor's degree, Accounting
Monroe Career and Technical Institute 2005 — 2008
Graphic Design, 4.0
Pocono Mt. West High School 2004 — 2008
High School Diploma, 4.0
Great Wolf Lodge June 2015 - Present
Great Wolf Lodge April 2014 - June 2015
Great Wolf Lodge June 2013 - April 2014
Johnson Block & Company, Inc. January 2013 - May 2013
Department of Veterans Affairs August 2011 - November 2012
Skills
Accounting, Access, Auditing, Teamwork, Microsoft Excel, Financial Modeling, Visual Basic, Financial Analysis, Budgets, Data Analysis, Microsoft Word, Customer Service, Outlook, Financial Reporting, Analysis, Microsoft Office, Data Entry, Research, Economics, PowerPoint
Education
Edgewood College 2008 — 2013
BS, Accounting, Finance, Computer Information Systems
Pocono Farms Country Club September 2013 - Present
Golden Living, Assisted Living Facility July 2012 - September 2012
Delaware Water Gap National Park Service June 2012 - August 2012
Shawnee Inn & Golf Resort 2011 - 2012
ESU Fashion Show March 2010 - March 2010
Great Wolf Lodge October 2009 - March 2010
Skills
Golf, Tourism, Hospitality, Customer Service, Management, Program Management, Event Planning, Hospitality Management, Event Management, Budgets, Hospitality Industry, Leadership, Hotels, Recreation Planning, Resorts, Team Building
Education
East Stroudsburg University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Recreation & Leisure Management
BizXchange April 2009 - Present
Residence Inn by Marriott December 2008 - April 2009
Great Wolf Lodge May 2008 - October 2008
North Peak Brewing Company/KilKenny's Irish Pub 2001 - 2008
Skills
Sales, Marketing, Advertising, Marketing Strategy, Account Management, Small Business, Human Resources, Sales Management, Management, Online Advertising, Time Management, B2B, Business Development, New Business Development, Retail, Customer Service
Education
Western Michigan University - Haworth College of Business 2006 — 2008
Bachelor's, Advertising and Promotions
Grand Valley State University 2003 — 2005
Deer Valley Resort November 2013 - Present
PEAK Adventure Travel May 2013 - Present
Peak Resorts December 2011 - April 2013
Great Wolf Lodge August 2012 - December 2012
Great Wolf Lodge April 2012 - August 2012
Split Rock Resort & Golf Club May 2009 - November 2011
Split Rock Rock Resort & Golf Club January 2011 - June 2011
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality, Resorts, Advertising
Education
East Stroudsburg University of Pennsylvania 2007 — 2011
Bachelor of Science, Hospitality Management
Palomar Health District September 2014 - Present
Twin Arrows Navajo Casino Resort February 2013 - September 2014
Ovations Hospitality Management January 2012 - February 2013
Acoma Business Enterprises December 2010 - January 2012
Radisson Hotel Albuquerque July 2009 - December 2010
Great Wolf Lodge April 2006 - January 2008
Sherton Cincinnati North and Coco Key Water Resort 2008 - 2008
Kalahari Resort, Sandusky 2008 - 2008
Penn National Gaming March 2005 - August 2005
Spa Resort Casino 2000 - 2005
Skills
Restaurants, Hospitality Management, Fine Dining, Hiring, Budgets, Hospitality, Hotels, Resorts, Food & Beverage, Hotel Management, Event Management, Team Building, Revenue Analysis, Pre-opening, Project Planning, Hospitality Industry, Casino, Catering, Customer Service, Customer Satisfaction, Leadership, Marketing, Tourism, Media Buying, Market Planning, Spa, Editing, Public Relations, Restaurant Management
Education
Eastern Kentucky University 1981 — 1985
B.A., German/Public Relations
Cornell University
Certification, General Manager's Program, GMP
Kentucky Institute for European Study
Bachelor of Arts (B.A.), German Culture and Civilization/Public Relations
Black Star Farms September 2015 - Present
The Boathouse Club May 2015 - Present
City Flats Hotel September 2014 - May 2015
Precision Meetings & Events 2015 - 2015
Great Wolf Lodge June 2014 - August 2014
Catering By Kelly's June 2014 - August 2014
JW Marriott Grand Rapids October 2013 - April 2014
Great Wolf Lodge December 2012 - December 2013
Cherry Hut September 2010 - September 2013
Great Wolf Lodge March 2011 - December 2012
Skills
Customer Service, Public Speaking, Social Media, Leadership, Hospitality Management, Supervising, Waitressing, Team Leadership, Lifeguarding, Cpr Certified, Youth Mentoring, Microsoft Office, Barista, Communication, Competitive Analysis, Sales, Time Management, Hospitality, PowerPoint, Information Analysis, Microsoft Word, Teamwork, Event Planning, Event Management
Education
Grand Valley State University 2013 — 2015
Bachelor of Science (BS), Hospitality and Tourism Management
Grand Valley State University 2014 — 2014
Study Abroad, International Food and Culture and Sustainablity
Northwestern Michigan College 2010 — 2013
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Benzie Central High School 2007 — 2011
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Procter & Gamble January 2015 - August 2015
Elegant Autowash October 2013 - December 2013
Ralph Lauren August 2013 - November 2013
Great Wolf Lodge June 2012 - November 2012
Skills
Leadership, Public Speaking, Social Listening, Social Skills, Sales Management, Sales, Team Building, Team Motivation, Twitter, Facebook
Education
Grand Canyon University 2015 — 2018
Bachelor of Business Administration (B.B.A.), Business Management
Miami University 2014 — 2015
Sofina Foods Inc. January 2009 - Present
Maple Leaf Foods 2009 - 2010
Wolfgang Puck January 2008 - January 2009
Great Wolf Lodge April 2006 - February 2008
Great Wolf Lodge 2006 - 2008
Casino Niagara 2004 - 2008
Skills
Food & Beverage, Culinary Skills
Education
Niagara College 1990 — 1991
Culinary
Georgian College 1988 — 1989
Westbrook
Manpower June 2014 - Present
Armark August 2013 - Present
Great Wolf Lodge April 2011 - March 2014
Skills
Lifeguarding, AED, PowerPoint, Customer Service, Microsoft Office, Microsoft Word, Hospitality, Microsoft Excel, Critical Thinking, Swimming, Leadership
Education
East Stroudsburg University of Pennsylvania 2013 — 2017
East Stroudsburg University of Pennsylvania
Great Wolf Lodge June 2015 - Present
Pocono Medical Center November 2013 - November 2014
Sanofi Pasteur (Contracted through ProUnlimited) May 2014 - August 2014
Sanofi Pasteur (ProUnlimited) May 2013 - August 2013
Ruby Tuesday’s July 2011 - August 2012
New York City Department of Corrections May 2010 - August 2010
Female Ministries January 2006 - January 2010
Skills
Software Documentation, Training, Time Management, Microsoft Office, Process Scheduler, Management, PowerPoint, Public Speaking, Research, Social Media, Teamwork, Healthcare, Event Planning
Education
East Stroudsburg University of Pennsylvania 2010 — 2014
Bachelor's Degree, Major: Biology w/ Pre-Med Concentration; Minor: Chemistry
Stroudsburg High School 2007 — 2010
High School Diploma
LaGuardia Community College
New York State EMT Certification, Emergency Medical Technology/Technician (EMT Paramedic)
Drucker & Falk, LLC November 2014 - Present
Drucker & Falk, LLC April 2014 - November 2014
Holiday Inn May 2013 - February 2014
Luxe City Center February 2013 - May 2013
Great Wolf Lodge January 2012 - December 2012
Great Wolf Lodge July 2009 - January 2012
Skills
Microsoft Office, Microsoft Word, Customer Service, Micros, Opera, Delphi, Meeting Matrix, Microsoft Excel, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Leadership, Training
Education
Columbia College-Hollywood 2005 — 2008
Bachelor of Fine Arts (B.F.A.), Film/Cinema/Video Studies
Chateau on the Lake Resort Spa & Convention Center September 2014 - Present
Hampton Inn/Holiday Inn Express May 2010 - August 2014
Great Wolf Lodge June 2007 - April 2010
Hilton Kansas City Airport October 2005 - June 2007
Skills
Sales Process, Customer Satisfaction, Hotels, Direct Sales, Sales Management, Strategic Planning, Hospitality, Trade Shows, Sales, Negotiation, Budgets, Contract Negotiation, Customer Service, Project Planning, Marketing, Cold Calling, Public Speaking, Human Resources, New Business Development, Time Management, Team Building, Sales Presentations, Account Management, Management, Event Management, Event Planning, Forecasting, Hotel Management, Operations Management, Hospitality Management, Meeting Planning, Food & Beverage, Convention Services, Hospitality Industry, Revenue Analysis, Resorts, Yield Management, Tourism, Banquets, OnQ, Catering, Opening Hotels, Front Office, Corporate Events, P&L, Pre-opening, Property Management..., Restaurants, P&L Management
Education
Columbia College 1998 — 2006
Great Wolf Lodge January 2011 - Present
Education
East Stroudsburg University of Pennsylvania
Recreation and Leisure Management, Commerical Recreation
Lehigh Northampton Airport Authority February 2015 - Present
Great Wolf Lodge September 2011 - February 2014
Seaview Marriott 2002 - 2005
The Esplanade Senior Residence 2000 - 2002
The Esplanade Senior Residence 1997 - 2000
Morrison & Crothall 1996 - 1997
Showboat Hotel & Casino 1993 - 1996
Skills
Hospitality, Employee Relations, Hotel Management, Hospitality Management, Hotels, Front Office, Human Resources, Hospitality Industry, Customer Service, Leadership, Strategic Planning, Training
Education
East Stroudsburg University of Pennsylvania 1989 — 1993
Bachelor of Science, Hospitality Management
Grapevine Dodge Chrysler Jeep December 2011 - Present
Dallas Mavericks August 2002 - November 2011
Great Wolf Lodge November 2007 - June 2008
Foot Locker June 2007 - November 2007
Target November 2005 - June 2007
BDR Home Delivery L.P. September 2005 - December 2005
Dallas Baptist University February 2004 - December 2005
Meletio Electric April 2005 - July 2005
Texas Rangers Baseball Club March 1997 - May 2004
ESPN Radio August 2001 - October 2003
Skills
Budgets, Coaching, Customer Satisfaction, Customer Service, Event Management, Event Planning, Inventory Management, Leadership, Management, Microsoft Excel, Negotiation, Photoshop, Project Management, Public Relations, Retail, Sales, Social Media, Social Media Marketing, Social Networking, Sports Marketing, Team Building, Time Management, Marketing
Education
Dallas Baptist University
BBA, Marketing
Richards and Robbins June 2014 - Present
The Learning Experience September 2012 - June 2014
Acosta Sales & Marketing June 2012 - September 2013
Old Thyme Foods LLC September 2009 - June 2012
Great Wolf Lodge May 2008 - January 2010
Skills
Administrative..., Account Management, Vendor Management, Training, QuickBooks, Insurance, Operating Budgets, Cost Management, Accounts Payable, Accounts Receivable, Guest Service Management, Client Development, Multi-location..., Payroll, Client Intake, Project Tracking, Staff Management, Marketing Strategy, Loss Prevention, Purchasing, Product Development, Product Management, Wholesale Operations
Education
Colorado Technical University 2013 — 2016
General Studies, Business Administration and Management, General
County College of Morris 2003 — 2006
Educational Psychology
Lowe's Companies, Inc. March 2014 - Present
Army National Guard May 2012 - Present
Camelbeach May 2010 - August 2013
Great Wolf Lodge December 2011 - April 2012
Skills
Microsoft Office, Customer Service, Research, Leadership, Strategic Planning, Microsoft Word, Team Leadership
Education
East Stroudsburg University of Pennsylvania 2010 — 2015
Bachelor of Arts (B.A.), Political Science and Government
Pocono Mountain West 2007 — 2010
High School
Great Wolf Lodge June 2015 - Present
Great Wolf Lodge March 2014 - May 2015
Great Wolf Lodge March 2013 - March 2014
Great Wolf Lodge September 2012 - March 2013
Great Wolf Lodge May 2012 - August 2012
Lacoste January 2011 - August 2012
Finish Line April 2007 - April 2011
Skills
Microsoft Excel, Analytics, Business, Customer Service, Database Design, Hospitality, Key Performance..., Keyword Research, Leadership, Marketing Research, Strategic Planning, Problem Solving, Tourism, Microsoft Word, Sales, Hotels, Event Management, Event Planning, Customer Satisfaction, Hospitality Industry, Time Management, Marketing, PowerPoint
Education
East Stroudsburg University of Pennsylvania 2011 — 2012
Bachelor of Science (B.S.), Recreation and Leisure Services Management
Shippensburg University of Pennsylvania 2009 — 2010
Finance
NBN Group September 2014 - Present
Mt. Peter Ski Area December 2012 - Present
Rockland Boulders May 2014 - August 2014
Great Wolf Lodge July 2013 - December 2013
Panzarella Foods May 2004 - August 2012
Skills
Event Planning, Time Management, Social Media, Customer Service, Social Networking, Teamwork, PowerPoint, Banquets, Microsoft Word, Food Service, Coaching, Sponsorship, Facebook, Hospitality, Event Management, Customer Satisfaction
Education
East Stroudsburg University of Pennsylvania 2010 — 2014
Bachelor of Science (B.S.), Recreation Services Management
National Park Service June 2014 - Present
National Park Service May 2014 - August 2014
DSW August 2013 - June 2014
National Park Service January 2014 - May 2014
Stetson University January 2013 - May 2013
DeLand Museum of Florida Art February 2012 - May 2012
Stetson University September 2010 - March 2011
Great Wolf Lodge June 2010 - August 2010
Stetson University August 2009 - April 2010
BJ's Wholesale Club April 2007 - March 2009
Skills
Interpretive Educator, Blogging, Public Speaking, American History, Social Networking, Gender Studies, African American History, Facebook, Event Planning, Microsoft Word, Research, Retail Sales, Historian, Marketing, PowerPoint, Grant Writing
Education
George Mason University 2013 — 2016
Master of Arts (M.A.), Applied History
Stetson University 2009 — 2013
Bachelor of Arts (B.A.), History, American History, Women and Gender Studies, African Studies
Lowe's Companies, Inc. 2014 - Present
Priority Dental 2013 - 2013
Great Wolf Lodge 2013 - 2013
Education
Concorde Career Colleges 2012 — 2012
Dental Assisting/Assistant
Kalahari Resorts & Conventions June 2015 - Present
Great Wolf Lodge April 2014 - June 2015
Great Wolf Lodge July 2013 - April 2014
Skills
Micros, Hospitality, Hospitality Management, Hospitality Industry, Time Management, Organizational..., Supervisory Experience, Multi Tasking, Marketing, Communications, Interpersonal..., Customer Service, Customer Satisfaction, Resorts, Hotels, PowerPoint, Microsoft Office, Event Management, MICROS, Sales
Education
East Stroudsburg University of Pennsylvania 2012 — 2013
Bachelor of Science (B.S.)
East Stroudsburg University of Pennsylvania 2010 — 2013
Bachelor's degree, Recreation services management
Davenport University September 2014 - Present
All Star Driver Education June 2012 - Present
Great Wolf Lodge January 2014 - September 2014
Street Wise Driving School May 2009 - June 2012
Grand Traverse Resort and Spa April 1999 - September 2009
Skills
QuickBooks, Cash Handling Experience, Multi-line Phone, Payroll, Accounting, Microsoft Office, Telephone Skills, Customer Service, Hospitality Industry, Event Planning, Cash Handling
Education
Davenport University 2014 — 2016
Bachelor's Degree, Business
Northwestern Michigan College 2010 — 2014
Associate's degree, Business Administration and Management, General
Sirius XM Radio Inc. March 2014 - Present
Dallas Area Rapid Transit October 2013 - August 2014
Cartus CorporationFirst Contact February 2013 - December 2013
Senior Agent September 2011 - October 2012
Great Wolf Lodge September 2009 - April 2011
Great Wolf Lodge August 2008 - October 2009
City of Dallas May 2007 - August 2007
Skills
HTML, Customer Service, Networking, Computer Hardware, Teamwork, Network Security, Windows Vista, Windows 7, Microsoft Excel, PowerPoint, Linux, Troubleshooting, Leadership Development
Education
DeVry University 2009 — 2013
Bachelor of Science, Network and Communications Management
DeVry University 2009 — 2013
Bachelor's degree, Network and System Administration/Administrator
Smith & Nephew April 2015 - Present
Cintas December 2014 - April 2015
Cintas May 2012 - April 2015
New Image Weight Loss Camp April 2010 - August 2014
Great Wolf Lodge February 2009 - March 2012
Skills
Problem Solving, Customer Service, Strategic Planning, Client Rapport, Enthusiast, Highly Ambitious, Cold Calling, B2B, Sales Presentations, New Business Development, Customer Satisfaction, Selling, Direct Sales, Sales Operations, Account Management, Sales, Sales Process, Contract Negotiation
Education
East Stroudsburg University of Pennsylvania 2011 — 2012
Bachelor's degree, Elementary Education and Teaching
West Chester University of Pennsylvania 2007 — 2011
Bachelor's degree, Elementary Education and Teaching
Community Living Alliance August 2015 - Present
Cycropia Aerial Dance June 2012 - Present
Dreamweavers Inc. February 2003 - Present
MTM, Inc. December 2013 - January 2015
Hotel Ruby Marie August 2012 - December 2013
Great Wolf Lodge July 2012 - October 2013
Encore Studio for the Performing Arts June 2007 - May 2010
Barbizon 2005 - 2008
Skills
Customer Service, PowerPoint, Public Speaking, Writing, Assistant Stage..., English, Teaching, Windows, Negotiation, Outlook, Microsoft Excel, Microsoft Word, Strategic Planning, Editing, Voice Over, Directing, Microsoft Office, Creative Writing, Coaching, Stage, Playwriting, Shakespeare, Proofreading, Physical Theatre, Training, Theatre, Acting, Singing
Education
Edgewood College 1998 — 2003
Bachelor of Science (B.S.), Theatre/Theater
Northern Kentucky University August 2015 - Present
Brown Mackie College May 2013 - June 2015
Brown Mackie College July 2012 - May 2013
Denison University January 2009 - May 2012
Denison University January 2011 - May 2011
Great Wolf Lodge June 2009 - July 2009
Skills
Microsoft Office, Excel, Word, Customer Service, PowerPoint, Spanish, Creative Writing, Banner, Higher Education, Data Analysis, Admissions, Event Planning, Recruiting, Teamwork, Community Outreach, Microsoft Excel, Microsoft Word, Public Speaking, Research, Editing, Student Affairs
Education
Northern Kentucky University 2015 — 2017
Master of Education (M.Ed.), Spanish Language Teacher Education
Denison University 2008 — 2012
B.A., Spanish
Great Wolf Lodge August 2013 - August 2014
Skills
Reading Comprehension, Creative Writing
Education
George Fox University 2014 — 2018
Film/Cinema/Video Studies
Great Wolf Lodge April 2013 - Present
The Arc of the Virginia Peninsula November 2011 - April 2013
Tastefully Simple January 2010 - March 2013
AppleOne Staffing Services October 2011 - July 2012
American Red Cross - Ghedi, Italy July 2006 - May 2009
AAFES Grand Forks AFB October 2004 - May 2006
Value Options October 2002 - March 2004
Reynolds and Reynolds September 1999 - October 2002
ECPI University March 1997 - October 2000
Norrell Services February 1994 - March 1997
Skills
Recruiting, Human Resources, Employee Relations, HRIS, Interviews, College Recruiting, Sourcing, Deferred Compensation, Temporary Placement, Screening Resumes, Screening, Taleo, Policy, Management, Job Fairs, Time Management, Nonprofits, Event Management, Analysis, Microsoft Office, Conflict Resolution, Benefits Negotiation
Education
Villanova University
Master Certificate in Human Resources, Human Resources Management, Mastering Organizational Effectiveness & Six Sigma Green Belt
NISH Academy 2013 — 2013
Situational Leadership
NISH Academy 2012 — 2012
Certification, MODAPTS The Language of Work, Certified in Basic MODAPTS Fundamentals
NISH Academy 2012 — 2012
Competitive Employability and the New Ability One Eligibility Evaluation
Cornell University
Human Resources Practices
Saint Leo University
Various Human Resources and General Studies
Edgewood College June 2015 - Present
Hand and Stone Massage and Facial Spa - Madison April 2015 - Present
The Edgewater Madison August 2014 - April 2015
Wisconsin Technical College System March 2014 - March 2015
Great Wolf Lodge November 2012 - August 2014
Red Door Spa June 2003 - August 2008
The Peninsula Chicago May 2002 - June 2003
Skills
Spa, Event Management, Customer Service, Marketing, Event Planning, Retail, Leadership, Hospitality, Public Speaking, Management, Hospitality Management, Team Building, Sales, Customer Satisfaction, Time Management, Merchandising, Process Scheduler, Friendly Personality, Social Networking, Inventory Management, Makeup Artistry, Microsoft Office, Community Outreach, Training, Nonprofits, Fundraising, Microsoft Word, Microsoft Excel, Fashion, Project Planning, Project Management, Product Development, Project Coordination, Marketing Communications, International Business, Internal Communications, International Relations, International..., International Project..., Bilingual Communications, Spanish Translation, Cultural Diversity, Multi-Cultural Team..., Public Relations, Marketing Strategy, Social Media Marketing, Cosmetics, Strategic Planning, Leadership Development, Social Media
Education
Edgewood College 2011 — 2015
Bachelor of Business Administration (B.B.A.)
Madison Area Technical College 2012 — 2014
Liberal Arts
Empire Beauty School - Madison, WI 2010 — 2011
Certificate of Cosmetology
Nell Walters Studio January 2012 - Present
Bagger Dave's June 2014 - March 2015
Schneider Tire Outlet April 2013 - December 2014
Wild Chef October 2013 - May 2014
Sundance Bar and Grill August 2012 - May 2013
Kendall College of Art and Design January 2012 - August 2012
Visser Family YMCA August 2010 - August 2012
Kendall College of Art and Design May 2011 - May 2012
Great Wolf Lodge September 2005 - December 2011
The Superior Dome September 2006 - April 2008
Skills
Photoshop, Illustrator, Flash, First Aid, Cpr Certified, Storyboarding, AED, Event Planning, Dreamweaver, Teaching, Public Speaking, Photography, Social Media, Customer Service, Graphic Design, Research, Swimming, InDesign, Illustration, Character Animation, Video, After Effects
Education
Ferris State University 2010 — 2012
Bachelors of Fine Art, Digital Media
Northwestern Michigan College 2008 — 2010
A.A.S. in Visual Communications, Visual Communications, Graphic Design
Northern Michigan University 2006 — 2010
N/A, Biology and Drawing
Cone Drive Operations, Inc. May 2015 - Present
Great Wolf Lodge December 2013 - May 2015
Health Partners Homecare January 2011 - May 2014
Skills
Human Resources, Recruiting, International..., Workers Compensation, Operations Management, Customer Service, Process Improvement, Software Documentation, Leadership, Change Management, Team Building, Project Planning, Logistics, Program Management, Team Leadership, SAP, System Administration, Event Management, Employee Benefits, Employee Recognition, Employee Relations, Management, Training, Onboarding
Education
Davenport University
Business Administration, Human Resources Management
Skytop Lodge Resort August 2015 - Present
Hamilton, Jackson, and Pocono Recreation and Open Space Commission May 2015 - Present
Pocono Comic Expo July 2014 - Present
International Sport Science Association April 2012 - Present
Great Wolf Lodge June 2014 - April 2015
International Sport Science Association November 2012 - November 2014
Skills
Strength Training, Functional Training, Cardiovascular Fitness, Event Planning, Social Media Marketing, Guest Service, Leadership, Team Skill Building, Microsoft Office, Artistic Abilities, Creativity Skills, AED, CPR Certified, First Aid
Education
East Stroudsburg University of Pennsylvania 2013 — 2015
Bachelors of Science, Recreation Services Management
CTDI August 2014 - March 2015
Electronic Restoration Services (ERS) March 2014 - July 2014
Great Wolf Lodge July 2013 - February 2014
Universal Hospital Services (UHS) December 2013 - January 2014
Fry's Electronics September 2011 - April 2013
Tom Thumb August 2007 - November 2008
Skills
Customer Service, Cash Register, Computer Language, Dependable Team Player, Learning Quickly, Telephone Skills, Phone Etiquette, Friendly Personality, Close Attention to..., Team-oriented, Time Management, Critical Thinking, Filing, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Public Speaking, Team Building, Teamwork, Windows
Education
DeVry University-Texas 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Biomedical/Medical Engineering
DeVry University-Texas 2008 — 2010
Associate's degree, Electronics and Computer Technology
Soma Intimates August 2015 - Present
American Eagle Outfitters August 2013 - Present
White House Black Market November 2014 - August 2015
Ruben Gallego April 2014 - November 2014
Care.com July 2014 - July 2014
Great Wolf Lodge July 2012 - July 2013
Skills
Customer Service, Sales, Typing, Cashiering, Organization, Cpr Certified, Loss Prevention, First Aid, Child Care, Cleaning, Critical Thinking
Education
Grand Canyon University 2013 — 2017
Bachelor of science/psychology, Counseling with an emphasis in addiction, chemical dependency, and substance abuse.
Tumwater High School, Tumwater, WA 2009 — 2013
High School Diploma, General Studies
The Inn at Pocono manor December 2014 - Present
Split Rock Resort March 2013 - August 2014
Flik Conference Solutions 2011 - March 2013
Eurest Dining Services May 2010 - October 2011
Great Wolf Lodge May 2008 - August 2008
Skills
Catering, Hospitality Industry, Resorts, Training, Leadership, Management, Food, Marketing, Hospitality Management, Hotels, Hospitality, Food & Beverage, Sales, Tourism, Hotel Management, Event Management, Meeting Planning, Corporate Events, Event Planning, Banquets, Food Service, Trade Shows, Restaurants, Front Office, Menu Development, Customer Satisfaction, Property Management...
Education
East Stroudsburg University of Pennsylvania 2005 — 2009
Bachelor of Science (BS), Restaurant, Hotel and Tourism Management
Haverford Senior High School 2001 — 2005
InterContinental Hotels Group (IHG®) July 2015 - Present
Aloft Atlanta Downtown - Starwood Hotels & Resorts Worldwide, Inc June 2014 - July 2015
Aloft Charlotte Uptown - Starwood Hotels & Resorts Worldwide, Inc December 2013 - June 2014
Great Wolf Lodge February 2012 - March 2014
Palace Entertainment May 2006 - September 2011
UNC Charlotte August 2010 - August 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Teaching, Team Leadership, Team Building, Resorts, Front Office, Training, Hospitality Industry, Hotels, Hospitality, Hospitality Management, Pre-opening, Event Management, Time Management, Customer Satisfaction, Event Planning
Education
University of North Carolina at Charlotte 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Secondary Education and Teaching
Gardner-Webb University
Gardner-Webb University
Gardner-Webb University
Weaver Academy For The Performing & Visual Arts
High School Diploma, Vocal Performance
Harvesters--The Community Food Network July 2015 - Present
Harvesters February 2014 - July 2015
Hooper Holmes August 2013 - November 2013
Great Wolf Lodge August 2012 - August 2013
Apria Healthcare October 2011 - February 2012
Park Hill School District March 2006 - October 2011
Christ Lutheran Church August 2004 - May 2007
Quality Solutions 1998 - 1999
Casual Corner Gr April 1991 - July 1998
Skills
Microsoft Office, Coaching, Business Analysis, Team Building, Project Management, Social Media, Leadership Development, Strategic Planning, Recruiting, Employee Relations, Data Analysis, Process Improvement, Time Management
Education
Grand Canyon University
Bachelor of Education (B.Ed.), Elementary and Special Education
Johnson County Community College
Associate of Applied Arts, Fashion Merchandising
Mardi Gras Casino & Resort October 2012 - Present
Sandcastle Suites May 2012 - October 2012
Great Wolf Lodge November 2010 - October 2012
Castaway Bay May 2010 - May 2012
Grand Valley State University May 2009 - May 2010
Walt Disney World January 2008 - May 2008
Skills
Team Leadership, Customer Service, Customer Retention, Customer Experience, Complaint Management, Customer Feedback, Telephone Skills, Hotels, Property Management..., Resorts, Front Office, Training, Food, Event Planning, Hospitality Management, Hiring, Rooms Division, Guest Service Management, Banquets, Revenue Analysis, Hospitality Industry
Education
Grand Valley State University 2006 — 2010
Bachelor of Science, Hospitality and Tourism Management
Crime Victims Council of the Lehigh Valley July 2015 - Present
Safe Haven of Pike County July 2014 - June 2015
Tobyhanna Army Depot January 2014 - June 2014
Pocono Services for Families and Children August 2013 - January 2014
Great Wolf Lodge April 2013 - August 2013
Monroe County Children and Youth January 2013 - May 2013
KinderCare Learning Centers May 2010 - February 2013
Pocono Services for Families and Children August 2012 - December 2012
Chuck E. Cheese's Dubai August 2006 - July 2009
Skills
Child Development, Childcare, Cpr Certified, Lesson Planning, Tutoring, Early Childhood..., Microsoft Office, Microsoft Word, Microsoft Excel, Video Editing, Retail, Home Visits, Recruiting, Multidisciplinary team..., Psychological..., Inner Agency Planning..., Therapeutic Staff..., Newsletters, AML Behavioral rating..., Housekeeping, Home Care, Volunteering, Adult CPR, Lifeguarding, Sales, Customer Service, Drug Testing, Court Proceedings, Child Welfare, First Aid, NACE Accreditation, Treatment
Education
East Stroudsburg University of Pennsylvania 2009 — 2013
Bachelor of Arts (BA), Sociology, Social Work
Keystone College 2008 — 2009
Early Childhood Education and Teaching
Carnival Cruise Line November 2013 - Present
Wyndham Worldwide March 2013 - March 2014
Mount Airy Casino Resort August 2011 - March 2013
Inside Out Tours- Manhattan & Brooklyn Area NYC May 2012 - August 2012
Great Wolf Lodge August 2007 - July 2011
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Leadership, Sales, Training, English, Tourism, Hospitality Management, Resorts, Hospitality, Hotel Management, Restaurants, Customer Service, Hospitality Industry, Event Planning, Social Networking, Time Management, Marketing, Teamwork, Hotels, Event Management, Food, Pre-opening, Banquets, Leisure Travel, Customer Satisfaction, MICROS, Communication, Marketing Strategy, Travel Management, Front Office, Team Building
Education
East Stroudsburg University of Pennsylvania 2009 — 2013
Bachelor of Science (BS), Hotel, Restaurant, and Tourism Management (Hospitality Management)
Tech Mahindra December 2013 - Present
Comnet Technical Solutions Inc. June 2013 - August 2013
Great Wolf Lodge May 2009 - July 2009
Skills
Java, C++, C, Programming, C#, HTML, XML, .NET, Visual Basic, Microsoft Excel, Microsoft Access, Visual Studio, Microsoft Visio
Education
Georgia Southern University 2009 — 2013
Bachelor of Science (BS), Computer Science
Great Wolf Lodge June 2014 - Present
McDonald's Corporation April 2011 - August 2013
Family Day Care January 2009 - November 2011
Viet Thai Restaurant February 2010 - April 2010
Skills
Work Very Well with..., very organize, Speaks Fluent Vietnamese, Experience Working with..., Business, Friendly Personality, Hospitality
Education
Fitchburg State College 2012 — 2016
Business Administration and Management, General
Lowell High 2008 — 2012
High School Diploma
Great Wolf Lodge October 2011 - June 2013
Air National Guard October 2011 - 2013
United States Air Force October 2008 - October 2011
Skills
Customer Service, Professional Oral and..., Leadership, Works well with a team, Appointment Scheduling, Microsoft Office, Critical Thinking, Close Attention to..., Organization &..., Continuous Improvement, Employee Training, Dependable Team Player, Flexibility, Computer Proficiency
Education
Texas A&M University-Texarkana 2014 — 2014
Bachelor's Degree, Applied Arts and Sciences, 3.75
The University of Texas at Arlington 2012 — 2013
Kinesiology and Exercise Science
Community College of the Air Force 2008 — 2011
Dental Assisting
Southern Arkansas University 2007 — 2008
Athletic Training
Microtel Inn and Suites by Wyndham 2013 - Present
Split Rock Resort and Golf Club October 2011 - 2013
Wyndham Worldwide May 2010 - April 2011
Great Wolf Lodge January 2009 - April 2011
Education
East Stroudsburg University of Pennsylvania 2002 — 2009
Bachelor's degree, Hotel, Tourism, and Restaurant Management
Hazleton Area High School 1998 — 2002
Charm City Concierge, Inc / Concierge Solutions, LLC June 2015 - Present
Toppers Spa/Salon October 2014 - June 2015
Philadelphia Country Club May 2014 - October 2014
South Beach Tanning October 2013 - May 2014
East Stroudsburg University August 2010 - May 2014
Embassy Suites May 2013 - August 2013
Great Wolf Lodge April 2012 - May 2013
Yardley Country Club May 2011 - December 2012
Pen Ryn Estate May 2010 - January 2012
Attleboro Retirement Village September 2009 - August 2010
Skills
Event Planning, Restaurants, Customer Service, Hotels, Customer Satisfaction, Microsoft Word, Hospitality, Communication Skills, Teamwork, TIPS Certified, Microsoft Excel, Food Service, Coordinating Events, Decoration, Social Media, Creativity, Time Management, PowerPoint, Catering, Communication, Microsoft Office
Education
East Stroudsburg University of Pennsylvania 2010 — 2014
Bachelor of Science (B.S.), Hotel, Restaurant, and Tourism Management, Senior
Conwell Egan Catholic High School 2006 — 2010
Elderwood August 2015 - Present
Randstad Technologies US November 2014 - July 2015
Coach March 2012 - October 2014
Great Wolf Lodge March 2010 - March 2012
Great Wolf Lodge August 2009 - March 2010
Walt Disney World Co June 2008 - January 2009
Walt Disney World January 2008 - June 2008
Skills
Recruiting, Customer Satisfaction, Leadership, Customer Service, Management, Sales, Team Building, Teamwork, Human Resources, Coaching, Interviews, Relationship Building, Talent Acquisition, Social Networking, Onboarding
Education
East Carolina University 2011 — 2014
Master of Business Administration (MBA), Health Care Administration/Management
Buffalo State College
Bachelor of Arts, Hospitality Administration
Great Wolf Lodge April 2011 - September 2012
Skills
Spanish-speaking, Radio Broadcasting, Adobe Audition, Latin Dance, Scripting News Briefs, News Research, Acting, Scripting news stories, Digital Recording, Cultural Diversity, Childcare, Communication, Production of PSAs, Production of Radio..., Production of Radio..., Modeling, Public Speaking, Sewing, Photography, Video Production, Video Editing, Drawing
Education
East Stroudsburg University of Pennsylvania 2009 — 2013
Fairfax Family Practice Center December 2013 - Present
IBM February 2012 - August 2013
SRA International November 2008 - February 2012
Defense Manpower Data Center July 2007 - October 2008
Personnel Board of Jefferson County June 2008 - June 2008
HumanR March 2008 - June 2008
ICF International August 2007 - October 2007
Great Wolf Lodge June 2007 - July 2007
Bright Services February 2006 - May 2006
Skills
Job Analysis, Survey Research, Statistics, Psychology, Knowledge Management, Social Business, Management
Education
Northern Virginia Community College
Pre-Physician Assistant Studies
George Mason University 2007 — 2009
M.A., Industrial/Organizational Psychology
Radford University 2003 — 2007
B.S., Psychology
Carr Business Systems May 2015 - Present
Carr Business Systems / A Xerox Co. November 2011 - Present
Longhorn Restaurant January 2010 - May 2012
Great Wolf Lodge September 2005 - July 2008
Skills
Customer Service, Bilingual, Translation, Sales, Interpreting, Interpersonal Skill, Direct Sales, Sales Process, Account Management, Sales Operations, Cold Calling, Salesforce.com, B2B, Sales Presentations, Selling, Solution Selling, Managed Print Services, Customer Satisfaction, Sales Management, Major Accounts, Building Relationships, New Business Development, Outside Sales, Document Imaging, Selling Skills, Deal Closure, Sales Force Development, Key Account Management, Forecasting, Marketing, Lead Generation
Education
East Stroudsburg University of Pennsylvania 2006 — 2010
BA, Spanish, International Business
University of Nebrija
BDO Canada January 2015 - Present
S+C Partners LLP January 2011 - March 2014
Great Wolf Lodge September 2009 - December 2013
Skills
Auditing, Corporate Tax, Tax Preparation, Accounting, Financial Reporting, Financial Accounting, Income Tax, Tax, Assurance
Education
Goodman School of Business at Brock University 2009 — 2014
Bachelor's degree Accounting (BACC), Accounting
E.L. Crossley Secondary School 2004 — 2009
High school Diploma
Mount Pleasant High School August 2013 - Present
ProImpact Physical Therapy July 2012 - August 2013
Hughston Hospital July 2010 - May 2012
Great Wolf Lodge May 2009 - July 2010
Skills
Athletic Training, Cpr Certified, Rehabilitation, Sports, AED, Sports Medicine, Injury Prevention, Healthcare, Exercise Physiology, Athletics, First Aid, Strength & Conditioning
Education
Columbus State University 2010 — 2012
Master of Arts (MA), Teaching Health and Physical Education
University of North Carolina at Wilmington 2005 — 2010
Bachelor of Arts (BA), Athletic Training/Trainer
Great Wolf Lodge August 2014 - Present
Great Wolf Lodge July 2013 - August 2014
East Stroudsburg University September 2012 - May 2014
Great Wolf Lodge March 2012 - July 2013
Amazon Fullfillment Center October 2011 - November 2011
Amazon Fulfillment Center June 2011 - August 2011
Great Wolf Lodge June 2010 - May 2011
Skills
InDesign, Web Design, Dreamweaver, Customer Service, Troubleshooting, OS X, Photoshop, Computer Repair, Microsoft Office, Illustrator, Word Processing, Autodesk Software, Teamwork, Help Desk Support, Multimedia, Hardware, Digital Illustration, WordPress, Windows, Final Cut Pro, Video, Citrix, MICROS, Management
Education
East Stroudsburg University of Pennsylvania 2010 — 2014
Bachelor of Science (B.S.), Medica Communication and Technology
Stroudsburg High School 2006 — 2010
Bachelor of Science (B.S.), Digital Communication and Media/Multimedia, 9-12
5NINES LLC August 2013 - Present
Great Wolf Lodge April 2012 - October 2013
Arbonne Independent Consultant September 2012 - May 2013
CapTel October 2010 - February 2011
HP Enterprise Services January 2009 - March 2010
Microsoft June 2008 - January 2009
Heartland Automotive Services July 2007 - November 2007
Bluegreen July 2006 - March 2007
Skills
Active Directory, Wireless Networking, Windows, Windows Server 2003, Microsoft Office, Oracle, Databases, C++, Customer Service, Call Center, Typing, Contact Management, Medical Billing, PC maintenance, Data Modeling, UML, Filing, Phone Skills, Photoshop, Photo Editing, HIPAA, Account Management, Debit Card Customer Care, Automotive, Budgeting, Team Building, Troubleshooting, Inventory Management, Team Leadership, Business Management, Dreamweaver, Documentation, Excel, Event Management, Fundraising, Film, Hardware, Lotus Notes, Organizing, Visio, VMware, W3C Validation, HTML, CSS, SQL, Web Development, Technical Support, Account Administration, Remote User Support, IT Hardware Support
Education
Globe University 2010 — 2013
AAS, IT Network Administration
Madison Area Tech College 2007 — 2008
Associates, progress Business Management/ Accounting
Middleton High School 2000 — 2004
High School DIploma, Photo Journalism, English
Wellspring East January 2006 - Present
Wellspring Holistic Center March 2005 - Present
Great Wolf Lodge February 2013 - November 2014
Deerfield Spa August 2002 - April 2007
Great Gorge Resort May 1992 - August 1997
Skills
Wellness, Therapeutic Massage, Sports Injuries, Reflexology, Trigger Point Therapy, Deep Tissue Massage, Neuromuscular Therapy, Swedish, Chair Massage, Myofascial Release, Bodywork, Relaxation, Aromatherapy
Education
Health Options Insitute 2002 — 2003
Full Massage Therapy Program
Fashion Institute of Technology
Sheraton Detroit Novi Hotel February 2015 - Present
HelloWorld, Inc. November 2014 - Present
Britten Inc March 2011 - July 2014
Great Wolf Lodge December 2007 - March 2011
Traverse City Beach Bums December 2005 - December 2006
Skills
Event Planning, Time Management, Hospitality, Meeting Planning, Sales, Marketing, Sales Management, Marketing Communications, Social Media, Advertising
Education
Davenport University 2002 — 2006
Bachelor, Business
Johnson Health Tech NA November 2013 - Present
Great Wolf Lodge October 2012 - November 2013
Great Wolf Resorts February 2010 - October 2012
Edward Jones May 2008 - February 2010
Great Wolf Resorts 2004 - 2008
Skills
Revenue Analysis, Marketing Strategy, Marketing, Hospitality, Microsoft Excel, Hotels, Contract Negotiation, E-commerce, Market Planning, Online Marketing, Product Development, Google Analytics, CRM, User Experience, Omniture, Online Advertising, Advertising, Analytics, Budgets, Digital Marketing, Key Person Insurance, Forecasting, Life Insurance, Sales, Drug Testing, Content Strategy, Email Marketing, Goats
Education
Edgewood College 2000 — 2005
Biology, Medical Science
Iowa State University 2000 — 2002
Great Wolf Lodge January 2011 - Present
Great Wolf Resorts December 2007 - December 2010
Great Wolf Lodge January 2005 - December 2007
Skills
Hospitality, Hospitality Industry, Hotels, Revenue Analysis, Resorts, Customer Satisfaction, Property Management..., Front Office, Pre-opening, Restaurants, Food & Beverage, Hotel Management, Banquets, Catering, Hospitality Management, Micros, Opening Hotels
Education
Cornell University 2011 — 2012
Master Certificate in Hospitality Management
University of Wisconsin-La Crosse 2001 — 2003
Bachelor of Science, Business Management
InterMedia Marketing Solutions February 2013 - Present
The Talent Group May 2012 - Present
Adecco Staffing, USA 2012 - 2013
AT&T 2010 - 2011
PPD 2008 - 2010
Jennifer's Talent 2005 - 2010
The Rock Agency 2000 - 2010
Great Wolf Lodge 2008 - 2008
Covance 1999 - 2008
Skills
Event Planning, Social Media, Customer Service, Marketing, Leadership, Microsoft Office, Training, Team Building, Coaching, Advertising
Education
Edgewood College 2004 — 2006
Bachelor's Degree, Business Administration
Madison Area Technical College 1994 — 1999
Associate's Degree, Science, Liberal Arts
Loews Hotels April 2015 - Present
Loews Hotels March 2012 - April 2015
InterContinental Hotels Group - Crowne Plaza July 2011 - March 2012
Camelback Mountain Resort October 2010 - July 2011
InterContinental Hotels Group October 2009 - September 2010
Great Wolf Lodge October 2006 - October 2009
Great Wolf Lodge January 2006 - October 2006
Skills
Revenue Analysis, Micros, Opera, Delphi, Data Analysis, Problem Solving, Guest Service Management, Property Management..., Front Office, Revenue Forecasting, Yield Management, Hospitality, Hospitality Industry, Hotel Booking, Hotel Management, Hotels, Resorts, Rooms Division
Education
Cornell University 2007 — 2009
Bachelors, Revenue Management
Grain Valley High School 2000 — 2003
Holiday Inn Club Vacations Cape Canaveral Beach Resort June 2014 - Present
Magna Hospitality Group March 2014 - June 2014
Staybridge Suites January 2011 - March 2014
KeyLime Cove July 2008 - January 2011
Great Wolf Lodge August 2006 - June 2008
Skills
Hotels, Revenue Analysis, Hospitality Management, Hotel Management, Resorts, Hospitality Industry, Front Office, Customer Service, Hospitality, Rooms Division, Restaurants, Opera, Property Management..., Food & Beverage, Yield Management, Lodging, Catering, OnQ, Budgets, Pre-opening, Income Statement, Fine Dining, Tourism, Menu Development, Hotel Booking, Guest Service Management, Customer Satisfaction, Restaurant Management, Micros, Hiring, Convention Services, Meeting Planning, Banquets, Opening Hotels, Concierge Services, Leisure, Culinary Skills, Revenue Forecasting, Food, Cost Control, Cuisine, Pre-opening experience, Wine, Food Service, Spa, Recipes, Rooms Division..., Delphi, Profit, P&L
Education
Eastern Illinois University 1999 — 2001
BA, Communication
ECU Campus Recreation and Wellness September 2009 - Present
Great Wolf Lodge June 2009 - August 2010
ECU Campus Living May 2008 - May 2009
Harris Teeter February 2007 - August 2008
Education
East Carolina University - College of Business
2011Bachelor of Science, Business Administration, Accounting
Great Wolf Lodge
Skills
Hospitality Industry, Revenue Analysis, Hotels, Hotel Management, Micros, Banquets, Customer Service, MICROS, Hospitality Management, Pre-opening, Budgets, Hospitality, Resorts, Yield Management, Food & Beverage
Education
Colorado State University
Bachelor’s Degree, Natural Resource Recreation and Tourism
Great Wolf Lodge June 2013 - Present
Grand Traverse Resort and Spa July 2010 - June 2013
Grand Traverse Resort and Spa November 2007 - July 2010
Grand Traverse Resort and Spa November 2006 - November 2007
Grand Traverse Resort and Spa August 2003 - November 2006
Skills
Hotels, Meeting Planning, Management, Selling, Resorts, Hospitality Industry, Sales, Hospitality, Marketing, Hospitality Management, Trade Shows, Event Planning, Competitive Analysis, Hotel Management, Food & Beverage, Event Management, Revenue Analysis, Catering, Tourism
Education
Ferris State University 1999 — 2003
B.S., Business Administration
R.C COMMUNICATIONS July 2013 - Present
Z&A contractors January 2000 - Present
target 2008 - 2009
Great Wolf Lodge April 2008 - October 2008
Skills
Electricians, Business Strategy, Process Scheduler, Customer Service, Microsoft Office, Microsoft Excel, Budgets, Inventory Management, Supervisory Skills, Microsoft Word, Team Building, Contract Negotiation, Purchasing, Team Leadership, Project Planning, Troubleshooting, Project Management, Construction, Operations Management, Strategic Planning
Education
Lehigh University - College of Business and Economics 2009 — 2009
SELF-EMPLOYMENT, ECONOMICS
Essex County College 2000 — 2002
electrical egineer, electric
West Bay Beach July 2013 - February 2015
Aflac October 2010 - August 2013
2009 - 2010 August 2009 - February 2010
Great Wolf Lodge July 2007 - July 2009
McGuires Resort April 2003 - March 2005
Extended Stay America September 2002 - April 2003
Hampton Inn January 2000 - January 2001
Red Roof Inn January 1994 - January 2000
Holiday Inn Crown Plaza January 1992 - January 1994
Northfield Human Services January 1991 - January 1992
Skills
Organizational..., Training Skills, Leadership Development, Training, Budgets, Leadership, Customer Service, Management, Customer Satisfaction, Recruiting, Time Management, Insurance, Team Building, Customer Retention, Marketing Strategy, Hotels, Inventory Management, Hospitality, Hospitality Management
Education
Delta College 1977 — 1981
Associates, Business
Associates of Science Delta College University
Retail Management; accounting and computer science
Western High School
Western High School
Staybridge Suites - Royersford June 2015 - Present
Oracle February 2014 - February 2015
Wyndham Worldwide December 2011 - February 2014
InterContinental Hotels Group January 2010 - July 2011
Gulph Creek Hotels July 2009 - June 2010
Great Wolf Lodge January 2007 - June 2008
McMunns of Ballybunion, Ireland 2007 - 2007
Skills
Hospitality Industry, Strategic Negotiations, Customer Service, Technology, Revenue Analysis, Leadership, Strategic Planning, Business Development, Service Recovery, Data Mining, Strategic Prospecting, Account Management, Analytics, Food & Beverage, Event Management, Hospitality Management, Hotel Management, Hotels, E-commerce, Catering, Opera, Sales, Tourism, Hospitality, Yield Management, Meeting Planning, Management, Front Office, Event Planning, Pre-opening, MICROS, Sales Management
Education
East Stroudsburg University of Pennsylvania 2005 — 2008
B.S., Hotel Restaurant and Tourism Management
Spring-Ford High School
MegaPhase, LLC January 2015 - Present
MegaPhase, LLC December 2011 - January 2015
MegaPhase, LLC July 2010 - December 2011
Milestone Hospitality Management January 2010 - July 2010
Double Diamond Resorts June 2009 - December 2009
Great Wolf Lodge August 2005 - June 2009
Skills
Front Office, Resorts, Hospitality Management, Lodging, Hotel Management, Hospitality Industry, Hotels, Banquets, Hospitality, Food & Beverage, Restaurants, Catering, Menu Development, Rooms Division, Pre-opening, Micros, Process Scheduler, Revenue Analysis, Property Management..., Yield Management, Customer Service, Team Building
Education
East Stroudsburg University of Pennsylvania 2004 — 2008
Pocono Mountain
Pocono Mountain
Pocono Mountain
Pocono Mountain
Pocono Mountain
Aerotek January 2015 - Present
Hertzler & George June 2014 - January 2015
CarMax February 2014 - September 2014
Hertzler and George May 2012 - February 2014
Eastern Mennonite University January 2013 - April 2013
Ruby Tuesday May 2010 - August 2011
Great Wolf Lodge June 2009 - January 2010
Subway June 2007 - February 2008
Hertzler Clearing and Grading June 2006 - August 2006
Skills
Event Planning, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Public Speaking, Microsoft Excel, Teamwork, Photoshop, English, Windows, Team Leadership, Event Management, Leadership, Team Building, Budgets, Retail, Project Management, Account Management, Sales, Fundraising
Education
Eastern Mennonite University 2009 — 2013
Bachelor of Arts (B.A.), History/Pre-Law
Great Wolf Lodge February 2014 - Present
Skills
Leadership, Creative Concept Design, Highly personable, Dependable Team Player, Highly motivated..., Event Planning, Customer Service, Time Management, Microsoft Office
Education
Ferris State University
Great Wolf Lodge February 2003 - March 2015
Skills
Customer Service, Employee Relations, Time Management, Leadership, Microsoft Word, PowerPoint, Teamwork
Education
Davenport University 2009 — 2011
BBA, Human Resource Management
TDS Telecommunications Corp. October 2010 - Present
Great Wolf Lodge November 2010 - June 2011
Advanced Marketing Strategies April 2009 - October 2010
Skills
Marketing Communications, Direct Sales, Inside Sales
Education
Full Sail University 2011 — 2014
Bachelor, Entertainment Business
West High School 2002 — 2006
Hsed, General
Great Wolf Lodge
Skills
Food & Beverage, Hospitality Management, Hospitality
Education
University of North Carolina at Greensboro 2011 — 2014
Bachelor's Degree, Biology, General
Gardner-Webb University 2010 — 2011
Bachelor's Degree, Registered Nursing/Registered Nurse
Associated Bank January 2015 - Present
Great Wolf Lodge 2011 - 2012
Skills
Customer Service, Sales, Leadership, Banking, Credit, Loans, Time Management, Retail Banking, Cash Management, Mortgage Lending
Education
Globe University 2014 — 2018
Associate’s Degree, Medical/Clinical Assistant
Sauk Prairie High School 2009 — 2013
Generals, Higher Education/Higher Education Administration
Five Guys Burgers and Fries April 2009 - Present
KeyLime Cove Indoor Waterpark Resort October 2008 - April 2009
Great Wolf Lodge February 2003 - October 2008
Skills
Labor Management, Ice Carving, Management, Opening Hotels, New Restaurant Openings, Food Cost Analysis, Menu Development, Menu Costing, Creative Problem Solving, Food Safety, Management Development, Solution Implementation, Food Preparation, Multi-unit, Restaurant Management
Education
Ferris State University 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Hotel/Motel Administration/Management
Ferris State University 1998 — 2000
Associate's degree, Restaurant/Food Services Management
Cleveland Cavaliers January 2015 - Present
Huntington National Bank 2013 - 2014
GameStop 2011 - 2013
Great Wolf Lodge 2009 - 2011
Spencer Gifts 2006 - 2009
LIDS Sports Group 2003 - 2006
Six Flags Worlds Of Adventure 1994 - 2002
WEA 1997 - 1998
Skills
Customer Service, Visual Merchandising, Event Planning, Microsoft Office, Loss Prevention, Inventory Management, Public Speaking, Store Management, Acting, Sales, Store Operations, Budgets, Team Building, Coaching, Human Resources, New Hire Orientations, Payroll, Employee Training, Training
Education
Fisk University 1997 — 2001
Drama and Dramatics/Theatre Arts, General
Kent State University
Andrea Adebowale Designs January 2011 - Present
United States Postal Service April 2013 - October 2013
Zhang Sah Martial Arts March 2011 - November 2012
A.G.A.S Manufacturing August 2011 - March 2012
Jamie Moffett Media and Production January 2011 - May 2011
Great Wolf Lodge May 2008 - December 2010
East Stroudsburg University Relations June 2010 - July 2010
Skills
Photoshop, Illustrator, Microsoft Office, InDesign, Graphic Design, Adobe Creative Suite, PowerPoint, Sketching, Microsoft Word, Microsoft Excel, Web Design, Final Cut Pro, Logo Design, Mac, Event Planning, CSS, QuarkXPress, Posters, Adobe Acrobat, Marketing Communications, Customer Service, HTML, Layout, Illustration, Social Media Marketing, Digital Photography, Dreamweaver, Facebook, Multimedia, Windows, Typography, Creative Direction, Photography, Flash, Social Media, Social Networking, Blogging, Image Editing, WordPress, OS X, Advertising, Packaging, Brand Development, Visual Communication, Email Marketing, Branding & Identity, Graphics, Video Editing, Image Manipulation, Brochures
Education
Full Sail University 2012 — 2013
Master of Fine Arts (MFA), Media Design
East Stroudsburg University 2008 — 2010
Bachelor of Art and Design, Graphic Design
Northampton Community College 2007 — 2009
Graphic Design
Great Wolf Lodge April 2015 - Present
Taco Bell July 2014 - Present
Speedway LLC June 2013 - July 2014
Milano's Pizza January 2014 - February 2014
Great Wolf Lodge March 2013 - December 2013
Walmart 2012 - 2013
Toys R Us November 2012 - December 2012
Notehall.com 2011 - 2011
Skills
Retail, CNA, Microsoft Excel, Microsoft Office, Cashiering, Customer Service, Sales, Time Management, Microsoft Word, Customer Satisfaction, Teamwork, Data Entry, Telephone Skills
Education
Delta College 2014 — 2017
Associate's Degree, Computer Science
Northwestern Michigan College 2012 — 2013
Microsoft Office Suite Certification
North Central Michigan College 2011 — 2011
Certification, Certified Nurse Aide
Urban League of Greater Madison December 2012 - Present
Crowne Plaza Madison June 2010 - November 2011
Great Wolf Lodge October 2009 - May 2010
Skills
Customer Service, Housekeeping, Assembler, Farms, Gardening, Microsoft Office 2007
Education
Globe University-Madison West 2009 — 2010
None, Massage Therapy/Therapeutic Massage
First Keystone Community Bank May 2014 - Present
Tobyhanna Federal Credit Union November 2013 - February 2014
Great Wolf Lodge March 2010 - November 2013
Great Wolf Lodge May 2013 - September 2013
Big Lots April 2011 - February 2013
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Marketing, Advertising, Hospitality, Marketing Strategy, Merchandising, Training, Social Networking
Education
East Stroudsburg University of Pennsylvania 2009 — 2013
GENCO November 2013 - January 2014
Forever 21 August 2013 - October 2013
GENCO April 2013 - June 2013
American Eagle Outfitters August 2012 - October 2012
Great Wolf Lodge February 2012 - June 2012
Education
East Stroudsburg University of Pennsylvania 2011 — 2015
Bachelor of Arts (BA), Counseling Psychology
Smokey Bones Bar & Fire Grill August 2013 - Present
Great Wolf Lodge May 2010 - August 2013
Village Inn September 2004 - December 2008
Education
Drake University 1996 — 1997
General H H Arnold High School 1993 — 1996
Diploma, General
Kalahari Resorts & Conventions May 2015 - Present
Great Wolf Lodge February 2015 - May 2015
East Stroudsburg University Recreation Center January 2014 - December 2014
Skills
Customer Service
Education
East Stroudsburg University of Pennsylvania 2012 — 2015
Bachelor of Science (B.S.), Hospitality Administration/Management
East Stroudsburg University February 2013 - September 2013
Great Wolf Lodge December 2008 - September 2013
East Stroudsburg University January 2013 - August 2013
Crossings Premium Outlet October 2008 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
University of Caen, France 2012 — 2013
East Stroudsburg University of Pennsylvania 2011 — 2013
Bachelor's degree, Psychology
Northampton Community College 2008 — 2013
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities, 4.2
The Learning Experience August 2013 - January 2014
Great Wolf Lodge October 2011 - February 2013
The Virginia Living Museum August 2008 - February 2011
Education
ECPI University 2015 — 2016
Associate's of Science, Medical/Clinical Assistant
Medical Careers Institute 2015 — 2016
Associate of Science (A.S.), Medical/Clinical Assistant