GreatCall Company
Industry: Mobile network operator company
DescriptionGreatCall is a connected health technology company based in San Diego, California. GreatCall offers health and safety products and services for older adults, including mobile devices, cellular service, mobile apps and a wearable device. Headquarters: Delmar CEO: David Inns Founded: 2006 Parent organization: Best Buy Subsidiaries: Healthsense, Inc., Hamlet, Inc. Founders: Martin Cooper, Arlene Harris
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GreatCall Employees
GreatCall July 2015 - Present
Ace Parking September 2013 - July 2015
White House Black Market April 2006 - September 2013
Center for Creative Leadership September 2011 - October 2012
Skills
Leadership Development, Training, Employee Training, Workshop Facilitation, Organizational..., Succession Planning, Career Counseling, Leadership Development..., Visual Merchandising, Staff Development, Higher Education, Career Development, Organizational..., Conflict Resolution, Management, Sales, Coaching, Sales Management, Group Coaching, Course Development, Instructional Design, Camtasia Studio, Strategic Human..., Employment Law, Team Building, Organizational Culture
Education
University of San Diego
Master of Arts (M.A.), Organizational Leadership and Coaching
CSU San Marcos
Bachelor of Arts (B.A.), Psychology
TouchCommerce 2015 - Present
Global Vocation Education Network 2007 - Present
GreatCall 2012 - 2015
Verizon Wireless 2012 - 2012
Verizon Wireless 2009 - 2012
Southern California Edison (SCE) 2005 - 2010
Southern California Edison (SCE) 2003 - 2005
Southern California Edison (SCE) 1996 - 2002
Los Angeles County Courts 1989 - 1996
Skills
Renewable Energy, Energy, Energy Efficiency, Project Management, MS Project, Smart Grid, Solar Energy, Leadership, Training, Management, Program Management, Project Planning, Nonprofits, Workshop Facilitation, Process Improvement, Customer Service, Telecommunications, Call Centers, Team Building, Team Leadership, Strategic Planning
Education
University of California, Irvine
Bachelor's degree, Project Management
GreatCall May 2014 - Present
Tridea Partners July 2013 - May 2014
Raytheon Integrated Defense Systems June 2012 - September 2012
Skills
Eclipse, Microsoft Office, SQL, Unix, Linux, Java, Python, XML, JAXB, ClearCase, Eclipse Plug-in..., Swing, C, Software Design, C++, JavaScript, Matlab, Dynamics GP Development, Dynamics AX Development, SSMS, SSRS, SSIS, C/C++, Unix Shell Scripting, Verilog, x86 Assembly, HTML, System Architecture
Education
UCSD 2009 — 2013
BS, Computer Science
La Canada High School
Profil Institute for Clinical Research, Inc. November 2013 - Present
x June 2013 - October 2013
GreatCall January 2013 - June 2013
Breg June 2012 - December 2012
Volcano Corporation February 2012 - March 2012
Merkle February 2011 - May 2011
x July 2009 - August 2010
Cricket Communications August 2008 - June 2009
Constellation Energy May 2008 - July 2008
DataDirect Networks January 2007 - May 2008
Skills
Recruiting, Interviews, Onboarding, Sourcing, New Hire Orientations, Job Descriptions, HR Policies, Screening Resumes, Job Fairs, Employment Law, Relationship Management, Recruiters, High-Volume Recruitment, Screening, Executive Search, Hiring, Human Resources, Organizational..., Technical Recruiting, Talent Acquisition
Education
Towson University
Bachelor of Science, Psychology
GreatCall January 2014 - Present
DRT Strategies June 2010 - January 2014
ReachLocal October 2008 - June 2010
Enterprise Rent-A-Car March 2007 - October 2008
Skills
Recruiting, Onboarding, Applicant Tracking..., Human Resources, HR Policies, Leadership, Interviews, Management, Analysis, Talent Acquisition, Customer Service, Training, Sourcing, Strategy, Time Management, Management Consulting, Talent Management, Sales
Education
University of California, Riverside 2003 — 2007
Bachelor of Arts (B.A.)
University of California, San Diego
The Walt Disney Company September 2015 - Present
Live Nation Entertainment April 2013 - August 2015
GreatCall July 2010 - April 2013
Sony Electronics January 2005 - June 2009
Mitsubishi Digital Electronics October 2001 - January 2005
Premio, Inc. March 2000 - October 2001
IBM Corporation March 1998 - March 2000
Kingston Technology May 1996 - March 1998
Amiable Technologies, Inc. September 1995 - April 1996
Skills
Product Marketing, Multi-channel Marketing, Marketing, Strategy, Cross-functional Team..., Marketing Strategy, Integrated Marketing, CRM, Management, Strategic Partnerships, Product Launch, Go-to-market Strategy
Education
University of California, Riverside 1991 — 1995
Bachelors of Science, Business Administration
GreatCall October 2013 - Present
Together We Rise, non-profit August 2013 - October 2013
Together We Rise, non-profit September 2011 - March 2013
Skills
College Recruiting, Human Resources, New Hire Orientations, HR Policies, FMLA
Education
University of California, Riverside 2009 — 2013
Bachelor of Science (B.S.), Business Administration with a concentration in Human Resources
Swire Coca Cola, USA December 2014 - Present
DIRECTV June 2014 - August 2014
GreatCall July 2013 - May 2014
Wells Fargo June 2012 - June 2013
Grand Sierra Resort January 2010 - June 2012
Century Theatres January 2009 - June 2010
Banana Republic / Gap Inc. May 2009 - December 2009
Skills
Team Leadership, Team Building, Process Improvement, Wireless, Customer Satisfaction, Cross-functional Team..., Call Centers, Telecommunications, Mobile Devices, CDMA, Customer Retention, Customer Experience, Mobile Technology, Sales, Customer Service, Direct Sales, Mobile Applications, Vendor Management, Sales Operations, Product Management, Microsoft Word, Microsoft Excel, Technical Support, Dependable Team Player
Education
University of Nevada-Reno 2014 — 2016
Bachelor's degree, Criminal Justice Pre-Law
Truckee Meadows Community College 2012 — 2014
Associate of Arts (AA), Criminal Justice Pre- Law
GreatCall May 2014 - July 2014
Northstar California Ski resort October 2013 - April 2014
Northstar California (Starbucks Barista) June 2013 - October 2013
Answerwest Inc April 2013 - June 2013
Starbucks 2012 - 2013
RadioShack May 2011 - October 2011
West Corporation May 2010 - October 2010
Lane Bryant November 2009 - January 2010
Keva Juice March 2009 - August 2009
Safeway August 2008 - February 2009
Skills
Customer Service, 5+ Years Customer..., 3+ Years Sales..., Microsoft Office 2003-07, Microsoft Power Point, Fast and Accurate Data..., Precise Cash Handling, Basic Store Accounting, Accommodating Team..., Customer Satisfaction, Data Entry, Leadership, PowerPoint, Call Centers, Account Management, Quality Assurance
Education
Truckee Meadows Community College 2008 — 2010
Graphic Design
Robert McQueen High School 2004 — 2008
GreatCall November 2013 - Present
ZestFinance January 2012 - November 2013
Johnson & Johnson Vision Care (Vistakon) June 2010 - August 2010
Team Central Gymnastic Academy September 2007 - July 2009
Taylor Community Consulting Program October 2006 - December 2006
Skills
Marketing Strategy, Marketing Research, Analytics, Segmentation, Financial Modeling, Customer Insight, Brand Management, Strategy, Analysis, Marketing, Lead Generation, Advertising, Integrated Marketing, Data Analysis, Management, Competitive Analysis, Market Research
Education
University of Notre Dame - Mendoza College of Business 2009 — 2011
MBA, Marketing, cum laude
Washington University in St. Louis 2003 — 2007
A.B., Psychology, Philosophy-Neuroscience-Psychology
Université de Paris Sorbonne Nouvelle 2006 — 2006
Arena Sciences May 2013 - Present
Ajello & Yang, Inc., Bulbcycle.com August 2010 - Present
GreatCall November 2013 - April 2015
telmedx August 2012 - November 2013
Tech Coast Angels June 2012 - June 2013
AES Electronics Recycling, Inc. January 2005 - September 2010
Skills
ISO 14001, Business Strategy, Entrepreneurship, Recycling, Healthcare, Telemedicine, Business Development, Wireless, Clean Technology, Venture Capital, Cross Functional Team..., Marketing Strategy, Business Valuation
Education
University of California, San Diego - The Rady School of Management 2010 — 2013
MBA, - Entrepreneurship, Venture Capital
University of California, Santa Cruz
BA, Psychology, Evolutionary Psychology
GreatCall September 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, C++, English, Java, HTML, C
Education
Truckee Meadows Community College 2011 — 2014
Environmental Science
GreatCall November 2014 - Present
Intertek Testing Services October 2005 - April 2014
NSTL August 2003 - October 2005
Windsor Technologies, Inc. January 2002 - August 2003
Skills
Testing, Quality Assurance, Project Management, Business Process, Process Improvement, Test Planning, Strategy, Analysis, Management, Program Management, Troubleshooting, Mobile Applications, Requirements Analysis, Mobile Devices, Business Development, Technical Documentation, Product Management, Cross-functional Team..., Test Cases, Software Documentation, BREW, Wireless, Qualcomm BREW, Quality Certification, Mobile Technology, Integration, Agile Methodologies, Software Project..., Telecommunications, SharePoint, Software Development, PMP, Product Development, Project Planning, Visio, BrewMP, Operations, Anritsu, Rhode & Schwarz, Device Certification, 3GPP, GCF, Test Lab Management, CRM, MS Project
Education
University of Colorado at Boulder - Leeds School of Business 1998 — 2002
Bachelor's Degree, Information Systems & Marketing
UCSD 2011 — 2013
Project Management Certificate Program
Ktvn Channel 2 January 2015 - Present
GreatCall October 2014 - December 2014
Morrison University/ Anthem Education Group June 2013 - November 2013
Jostens September 2012 - September 2013
Mama Cents, LLC July 2009 - March 2010
The Little Gym March 2006 - January 2009
Reno Gazette-Journal November 2000 - October 2002
Skills
Video Production, Digital Marketing, Print Media Development, Dance Education, Gymnastic Coaching, Parent Coaching
Education
University of Nevada-Reno 1996 — 1999
Child Development, Psychology, Journalism, Dance
Truckee Meadows Community College 1997 — 1998
Emergency Medical Technician, Medicine
GreatCall September 2015 - Present
Knoah Solutions May 2015 - August 2015
COBA Labs August 2012 - May 2015
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Research, Social Media, Teamwork, Time Management, Windows, Social Networking, Coaching
Education
University of Nevada-Reno 2011 — 2015
Bachelor of Business Administration (B.B.A.), International Business
Reef September 2015 - Present
EnVie Fitness January 2015 - September 2015
GreatCall September 2012 - January 2015
Aviatech November 2010 - September 2012
Engine Ready June 2010 - December 2010
DGWB September 2009 - June 2010
Brandkarma, LLC January 2009 - June 2009
Skills
SEO, PPC, Social Media, Advertising, Facebook, ORM, Content Writing, CMS, Online Advertising, MSN AdCenter, Web Analytics, Landing Page..., Google Analytics, Google Adwords, Communication, SEM, Always Punctual, Blogging, WordPress, Organization, Marketing, Mobile Marketing, Display Advertising, Digital Marketing, Social Media Marketing, Interactive Marketing
Education
University of California, Irvine 2006 — 2010
Int. Studies, Regional Focus: Europe and Functional Focus: Global Issues and Institutions
Accademia dell'Arte 2009 — 2009
Art History and Theatre
EquityKey September 2015 - Present
Provide Commerce October 2014 - September 2015
GreatCall February 2010 - October 2014
Quidel February 2008 - November 2009
VitroRobertson September 2007 - November 2007
Gap Inc. March 2006 - August 2007
InLine Media June 2004 - December 2005
Skills
Marketing Communications, Product Launch, Product Marketing, Integrated Marketing, Strategic Partnerships, Media Buying, Marketing Strategy, Direct Marketing, Analytics, Advertising, Creative Direction, Cross-functional Team..., Digital Marketing, E-commerce, Management, Marketing
Education
University of Colorado Boulder 2000 — 2004
Bachelor of Arts, Communication
GreatCall March 2015 - Present
Reliance Majestic Holdings June 2014 - February 2015
Rovi February 2013 - June 2014
Connect Your Home June 2012 - February 2013
Connect Your Home October 2011 - June 2012
Connect Your Home August 2010 - October 2011
Saddleback Eye Center August 2009 - August 2010
The Gavel Group June 2007 - August 2009
University of San Diego February 2009 - May 2009
University of San Diego September 2005 - May 2009
Skills
Social Media, SEO, Public Relations, Blogging, Press Releases, Copywriting, Publicity, Event Planning, Social Media Marketing, Advertising, Marketing, Facebook, Marketing Strategy, Public Speaking, Microsoft Word, Editing, Sales, Newsletters, Direct Mail, Strategy, Online Marketing, Digital Marketing, Lead Generation, WordPress, Customer Service, Graphic Design, Management, Business Development, Fundraising, Entrepreneurship, Social Networking, Sponsorship, Nonprofits, Marketing Communications
Education
University of San Diego 2005 — 2009
Business Administration, Minor in Communication, emphasis in Media Studies, Marketing, Public Relations, Communication, Advertising
GreatCall February 2013 - Present
Cricket Communications Inc. December 2005 - February 2013
Cricket Communications February 2004 - December 2005
Cricket Communications February 2003 - February 2004
TEKsystems February 2002 - February 2003
Saleslink Corp. (acquired by ADP Investor Communication Services in 2006) 2001 - 2002
Virtual Ink (acquired by Newell Rubbermaid in 2006) 2000 - 2001
MotherNature.com 1998 - 2000
Liberty Mutual January 1997 - November 1998
Cabletron Systems September 1996 - December 1996
Skills
Software Engineering, Software Development, Project Management, Web Applications, Application Lifecycle..., Leadership, Agile Methodologies, Middleware, JBoss Application Server, Configuration Management, SOA, Java, TIBCO, ESB, TIBCO General Interface, IBM BPM, BMC Remedy, IT Service Management, Scrum, Perl, ASP.NET, MVC Architecture, AJAX, Service-Now, Zend Framework, PHP, Microsoft SQL Server, Oracle SQL, Wily Introscope, Splunk, JavaScript, Wireless, ColdFusion, Spotfire, HTML 5, WhatsUp, Nagios, Ant, Quality Center, IBM DOORS, Change Management, CM Synergy, MS Project, Subversion, CVS, Perforce, SharePoint, SQL, Integration, Telecommunications
Education
University of New Hampshire - Whittemore School of Business and Economics 1993 — 1997
Bachelor of Science, Business Administration and Management, General
GreatCall November 2013 - Present
Sierra Nevada Corporation March 2012 - November 2013
No-IP.com October 2009 - November 2011
Skills
Technical Support, Hardware Installation, Troubleshooting, Software Installation, Hardware Diagnostics, Networking, TCP/IP, DNS, Microsoft Exchange, Microsoft Office, Adobe Creative Suite, Windows Environments, Active Directory, Programming, C#, C++, JavaScript, Java, MySQL, Linux, Information Security, Network Security, Security, Hardware, Network Administration, Customer Service, Process Improvement
Education
Truckee Meadows Community College 2012 — 2017
Associate of Science (A.S.), Information Technology - emphasis in Programming
North Valleys High School 2000 — 2004
High School Diploma
weMonitor April 2014 - Present
weMonitor April 2013 - Present
GreatCall March 2011 - April 2013
Levin Web Development 2005 - 2012
Skills
Objective-C, Mobile Applications, Web Development, HTML, Object Oriented Design, Software Engineering, Software Development, Subversion, JavaScript, XML, C#, Android
Education
University of California, San Diego 2001 — 2003
Bachelor of Science (BS), Cognitive Science - Specializing in Human Computer Interaction
GreatCall, Inc., Creator of Jitterbug October 2008 - Present
GreatCall 2008 - Present
NuVasive January 2008 - October 2008
Sheppard Mullin Richter & Hampton LLP November 2006 - May 2007
Gen-Probe Inc. April 2003 - November 2006
PacketVideo Corporation April 2000 - April 2003
Cooley Godward Kronish LLP 1996 - 2000
Skills
Corporate Law, Legal Writing, Mergers & Acquisitions, Due Diligence, Employment Law, Management, Negotiation, Human Resources, Patents, Contract Management, Business Development, Finance, Corporate Governance, Legal Assistance, Legal Research, Marketing, Time Management, Intellectual Property, Licensing, Contract Negotiation, Securities Regulation, Litigation, Notary Public
Education
University of San Diego 2000 — 2001
GreatCall 2012 - Present
GreatCall, Inc October 2009 - April 2012
GreatCall 2012 - 2012
GreatCall, Inc. January 2008 - September 2009
University of San Diego 2004 - December 2007
ProFlowers 2006 - 2006
Skills
Coaching, Instructional Design, Organizational..., Leadership Development, Training Delivery, Organizational..., Performance Management, Talent Management, Workshop Facilitation, Training, Talent Acquisition, Human Resources, Leadership, Team Leadership, Team Building, Project Management, Process Improvement, Cross-functional Team..., Conflict Resolution, Management, Employee Training, Employee Engagement, Onboarding, Recruiting, Career Development, Employee Relations
Education
University of San Diego
BBA, Management Emphasis
University of San Diego
MA, Leadership Studies
GreatCall September 2014 - Present
Panasonic Avionics Corporation 2012 - 2013
Skills
Oracle HR, Staff Development, HRIS, Human Resources, Onboarding, Oracle E-Business Suite, Applicant Tracking..., Oracle Applications, PeopleSoft, Vendor Management, Payroll, ADP Payroll, Talent Acquisition, SDLC, Process Improvement, Employee Relations
Education
University of Minnesota-Twin Cities 2000 — 2004
Bachelor's degree, Psychology
Minneapolis South High School 1997 — 2000
GreatCall May 2012 - Present
GreatCall June 2011 - May 2012
PETCO Animal Supplies, Inc. May 2010 - June 2011
PETCO Animal Supplies, Inc. May 2009 - August 2010
GreatCall, Inc April 2008 - May 2009
HSBC Auto Finance 2004 - 2007
Skills
Product Management, Business Intelligence, Cross-functional Team..., Process Improvement, Analytics, Project Management, Program Management, Team Leadership, Business Analysis, Data Analysis, Microsoft Excel, Vendor Management, Forecasting, Product Launch, Business Process..., Project Planning
Education
University of Phoenix 2007 — 2008
MBA
University of North Texas 2000 — 2006
Bachelor of Science (BS)
North County Health Services (NCHS) March 2015 - Present
RR Donnelley April 2014 - March 2015
GreatCall September 2013 - December 2013
RemX Financial Staffing October 2008 - March 2009
RemX Financial Staffing July 1995 - April 2008
Skills
Interviews, Leadership, Training, Recruiting, Selling, Management, Sourcing, Manufacturing, Finance, Temporary Staffing, Temporary Placement, Sales, Marketing, Talent Acquisition, Applicant Tracking...
Education
Miramar College 2010 — 2011
Certificate, Applied Biotechnology
University of Massachusetts, Amherst
Bachelor of Arts, English
GreatCall October 2012 - Present
Solera February 2012 - September 2012
Cox Communications December 2007 - February 2012
Cox Communications September 2006 - December 2007
inCode 2003 - 2006
Ernst & Young LLP, Real Estate Advisory Services 1997 - 2001
Skills
Forecasting, Competitive Analysis, Financial Modeling, Financial Analysis, Corporate Budgeting, Microsoft Excel, Data Analysis, Telecommunications, Capital Budgeting, Financial Reporting, Cross-functional Team..., Budgets, Mergers & Acquisitions, Leadership, Strategic Financial..., Management, Analysis, Finance, Process Improvement, Corporate Finance, Strategy, Financial Planning
Education
Thunderbird School of Global Management 1995 — 1996
MBA, Finance
University of Pennsylvania 1990 — 1994
BA, Biological Basis of Behavior
The Bishop's School 1987 — 1991
GreatCall August 2013 - Present
Duncan Solutions April 2013 - August 2013
Duncan Solutions May 2012 - May 2013
Duncan Solutions July 2011 - April 2012
Duncan Solutions July 2010 - June 2011
Duncan Solutions July 2008 - June 2010
Duncan Solutions July 2006 - June 2008
Skills
Product Management, Product Development, Project Management, Sales Engineering, Technical Support, Quality Assurance, Market Research, Proposal Writing, Technical Writing, User Documentation, User Interface Design, Graphic Design, Photography, SharePoint, Management, Testing, Vendor Management, Team Leadership, Program Management, Customer Service..., Account Management, Sales Management, P&L Management, Software Development..., Cost Reduction..., Technical Documentation, Competitive Analysis, Market Analysis, SaaS, SQL, Process Improvement, Visio, CRM, Leadership, SDLC, Operations Management, Training, Cross-functional Team..., Budgets, Agile Methodologies, Strategic Planning, Wireless, Sales, Microsoft SQL Server, Product Marketing, Customer Satisfaction, Contract Negotiation, Integration, Sales Operations, Product Support
Education
University of California, Irvine 2001 — 2006
Bachelor of Arts (B.A.), History
FutureAdvisor October 2014 - Present
GreatCall June 2011 - June 2014
GreatCall October 2010 - June 2011
GreatCall February 2010 - October 2010
GreatCall September 2008 - February 2010
GreatCall February 2008 - September 2008
GreatCall January 2008 - February 2008
Skills
Cross-functional Team..., Mobile Devices, Wireless, Product Launch, Product Management, Scrum, Team Building, Mobile Applications, Sales, Leadership, Start-ups, Sales Operations, Retail, Telecommunications, Mobile Technology
Education
University of California, San Diego 2004 — 2007
BA, Study of Religion
University of Melbourne 2007 — 2007
Education Abroad Program
Bellarmine College Prep 2000 — 2004
High School
Central Pacific Bank July 2014 - Present
GreatCall January 2014 - May 2014
OtterBox (formerly LifeProof) May 2013 - December 2013
LifeProof June 2012 - April 2013
Central Pacific Bank July 2011 - January 2012
Provide Commerce January 2011 - May 2011
U.S. Bank (formerly Cal National Bank) January 2006 - October 2010
Francisco Bravo Medical Magnet High School August 2004 - January 2009
Skills
Banking, Customer Service, Quality Assurance, Management, Call Center, Budgets, Microsoft Office, Customer Satisfaction, Public Speaking, Team Building, Leadership, Retail, Customer Experience, Microsoft Excel, Analytic Thinking, SurveyMonkey, Coaching, Call Centers, Time Management
Education
University of Southern California 1997 — 2001
B.A., Theatre
Systech Corporation July 2013 - Present
Hinzman & Associates / Schaim, Hyde & Company January 2013 - June 2013
Orchestra Nova March 2012 - November 2012
The Haven Bookshop and Cafe June 2011 - December 2011
GreatCall September 2007 - April 2011
Skills
Accounting, Accounts Payable, Accounts Receivable, Credit Analysis, Cash Flow Forecasting, Monthly Close, Balance Sheet Review, Revenue Recognition, Standard Costs, Microsoft Excel, Mas 90, Full-Charge Bookkeeping, QuickBooks, Project Management, Budgets, Strategic Planning, Microsoft Office
Education
UC San Diego Extension 2013 — 2015
Professional Certificate in Accounting, Accounting, A/A+
University of Illinois at Urbana-Champaign
Bachelor of Arts (B.A.), French Commercial Studies
Banamex USA (Citigroup) August 2013 - April 2015
Curacao (ADIR) September 2012 - May 2013
GreatCall April 2008 - August 2012
Rogers Communications June 2006 - June 2007
Rogers Communications September 2003 - June 2006
Skills
Mobile Devices, Process Improvement, Project Planning, Visio, Microsoft Excel, GSM, Project Management, Switches, Financial Analysis, MapInfo, Networking, Business Strategy, Customer Service, Flow Charts, Budgets, Product Management, Telecommunications, Analysis, Leadership, Team Leadership, Project Coordination, Quality Assurance, Service-now.com, Technical Training, Technical Support
Education
Universidad de Los Andes
BS, Industrial Engineering
Universidad de Los Andes
Finance Specialist, Postgraduate Education
GreatCall 2012 - January 2014
Skills
Call Centers, Wireless, Technical Support, Telecommunications, Customer Experience, Mobile Devices, Customer Satisfaction, Troubleshooting, TCP/IP, VoIP, IP
Education
University of Phoenix 2009 — 2014
Bachelor of Science (BSc), Information Technology