GreatCall Company
Industry: Mobile network operator company
DescriptionGreatCall is a connected health technology company based in San Diego, California. GreatCall offers health and safety products and services for older adults, including mobile devices, cellular service, mobile apps and a wearable device. Headquarters: Delmar CEO: David Inns Founded: 2006 Parent organization: Best Buy Subsidiaries: Healthsense, Inc., Hamlet, Inc. Founders: Martin Cooper, Arlene Harris
GreatCall List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at GreatCall. You can filter them based on skills, years of employment, job, education, department, and prior employment.
GreatCall Salaries. You can even request information on how much does GreatCall pay if you want to. Learn about salaries, pros and cons of working for GreatCall directly from the past employees.
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GreatCall Employees
Myers Media Group, LLC September 2012 - Present
Elusive Muse Glass August 2010 - December 2013
GreatCall, Inc. February 2011 - August 2012
Tapestry Solutions May 2009 - February 2011
GreatCall September 2007 - January 2009
SAIC April 2004 - September 2007
SAIC June 2001 - April 2004
3 Tier Systems, Inc. November 1999 - March 2001
ElectriCiti, Inc. August 1992 - November 1999
Skills
Program Management, Program Planning, Program Implementation, Project Portfolio..., Product Launches, Software Project..., Software Lifecycle..., Full SDLC, Agile Project Management, Scrum, Project Planning, Project Coordination, Project Implementation, Project Execution, Project Delivery, Change Leadership, Business Process..., Process Optimization, Cross-functional Team..., Team Coordination, Team Building, Conflict Resolution, Project Management, Change Management, Organic Search, SEO, Search Engine Ranking, Microsoft Excel, MS Project, Strategic Partnerships, Visio, Leadership, Process Improvement, Product Management, Strategy, SDLC, Software Development, Agile Methodologies, Business Process, Mobile Devices, Quality Assurance, Start-ups, Business Development, Enterprise Software, Analysis, Training, Management, Proposal Writing, Testing, Product Development
Education
Boston College 1992 — 1996
BA, Communications
University of San Diego High School
GreatCall May 2015 - Present
GreatCall January 2015 - Present
Cerna December 2014 - Present
Atria Senior Living January 2014 - July 2014
Salvation Army Silvercrest Residences April 2012 - August 2012
RemX Speciality Staffing July 2011 - February 2012
Office Team December 2008 - June 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, English, Windows, Public Speaking, Data Analysis, Management, Outlook, Risk Management, Sales, Spanish, Healthcare, Critical Thinking, Cpr Certified, Data Entry, Training, Social Media, Time Management
Education
Kaplan College North County 2013 — 2013
Phlebotomy License, Healthcare Rehab Therapy Technician, 3.5 GPA
Palomar College 2004 — 2008
General Education, General Studies
GreatCall June 2015 - Present
QualiTest Group November 2013 - June 2015
reproHAUS Corp. August 2008 - August 2012
OCB Reprographics August 2002 - August 2006
Skills
JavaScript, Web Development, Software Development, Java, C#, Visual Studio, Testing, Microsoft SQL Server, Microsoft Office, Python, XNA, Web Applications, Programming, Scripting, C++, Mobile Devices, C/C++, Embedded C, Automation, Test Automation, Lua
Education
San Diego State University-California State University 2006 — 2013
Bachelor of Science (B.S.), Computer Science
Grossmont College 2002 — 2006
GreatCall August 2013 - Present
QuinStreet April 2005 - August 2013
Coupons Inc 2004 - 2005
Skills
SEO, Social Media, SEM, Google Analytics, Digital Media, Online Advertising, Start-ups, Social Media Marketing, Microsoft Office, Online Marketing, Strategic Partnerships, Blogging, Social Networking, Marketing, Salesforce.com, Marketing Strategy, Digital Marketing, Editing, Web Design, HTML, Google Adwords, Account Management, Lead Generation, Web Analytics, Customer Acquisition, Business Development, Email Marketing, Customer Service, Copywriting, WordPress, Facebook, Advertising, Project Management, Digital Strategy, PPC, Web Marketing, E-commerce, Online Lead Generation, Sales, Mobile Marketing, Analytics, Content Strategy, Affiliate Marketing, Landing Page..., Search Advertising
Education
San Jose State University
GreatCall September 2014 - Present
Corporate Training and Development March 2014 - August 2014
Career College of Northern Nevada March 2010 - February 2014
2 Girls From Reno January 2012 - January 2013
Handmade With Love June 2008 - January 2013
Teleworld Staffing November 2008 - July 2010
Mosaic Sales Solutions August 2009 - December 2009
Lerner, Sampson & Rothfuss July 2007 - November 2008
Batesville Casket Company May 2005 - July 2007
New Horizons Computer Learning Center October 2002 - May 2005
Skills
One on One Training, Large Group Training, Microsoft Office, Commercial Software, Educational Technology, New Hire Orientations, Soft Skills, Business Process, Classroom Management, Classroom Delivery, Web Based Training, E-Learning, Instructional Design, Call Center Development, Vocational Education, Career Education, Career Skills, Communication Skills, Delivering Technical..., Curriculum Design, Staff Development, Coaching Staff, Higher Education, Training, Training Delivery, Hands-on Training, Instructor-led Training, Communication Training, Coaching, ADDIE, Resume Writing, Faculty Development, Mentoring New Hires, Teacher Mentoring, Mentoring Of Staff, Public Speaking, Adult Education, Employee Training, Teaching, Leadership Development, Student Affairs, Enrollment Management, Curriculum Development, Policy, Leadership, Time Management, Career Counseling, Management, Payroll Conversions, Multi-state Payroll...
Education
Morrison University 2012 — 2015
Bachelor of Science (B.S.)
University of Phoenix 1998 — 2002
Undergraduate Work
Amazon May 2015 - Present
GreatCall December 2010 - May 2015
Kratos Defense and Security Solutions November 2009 - October 2010
AMN Healthcare March 2005 - October 2009
Freeman & Mills 2001 - 2004
Blockbuster 1998 - 2001
Skills
Instructional Design, Training, E-Learning, Technical Writing, ADDIE, Leadership Development, Captivate, SnagIt, Microsoft Office, Distance Learning, Program Management, Public Speaking, PowerPoint, Instructor-led Training, Management, Leadership, Interviews, Blended Learning, Camtasia, Learning Management, Training Delivery, Learning Management..., Writing, Microsoft Word, Analysis, Performance Consulting, Outlook, Needs Analysis, Microsoft Excel, Articulate Studio, Photoshop, Coaching, Employee Training, Teaching, Technical Training, Voice Over, Word, Excel
Education
San Diego State University-California State University 2008 — 2011
MA, Educational Technology
Southern Methodist University
BFA, Theatre
GreatCall May 2015 - Present
BrightStar Care Franchising - Home Care & Senior Care Franchise March 2015 - Present
United States Navy April 2013 - December 2014
United States Navy December 1994 - December 2014
Skills
Military, Navy, Military Experience, Military Operations, Security Clearance, DoD, Command, Force Protection, Weapons, Operational Planning, National Security, Military Training, Emergency Management, Intelligence Analysis, Army, Nuclear, Combat, Readiness, CBRN, Leadership, Active DoD Secret..., Top Secret, Personnel Supervision, Military Logistics, Information Assurance, Tactics, Counterterrorism, Defense, Intelligence, Security, Weapons Handling, Organizational..., Weapons Training, Homeland Security, Military Liaison, Special Operations, Hazardous Materials, Training, Physical Security, Exercises, Afghanistan, Leadership Development, Program Management, COMSEC, Instructor-led Training, Security Operations, Management, SIGINT, Technical Writing, First Aid
Education
National University 2014 — 2016
Masters in Public Health, Health/Health Care Administration/Management
University of Phoenix 2010 — 2014
Bachelor's Degree, Healthcare Management/Administration, 3.4
Enloe Medical Center July 2013 - Present
GreatCall September 2011 - August 2013
Enloe Medical Center October 2006 - July 2011
Enloe Medical Center May 2004 - November 2010
The Orion, Chico State August 2008 - May 2009
The Orion, Chico State 2005 - 2009
Enloe Medical Center May 2004 - November 2005
Feather River Hospital August 2002 - May 2004
Skills
Certified Massage..., Crisis Communications, Licensed Emergency..., Certified typist; 85 WPM, Medical Billing, Medical Terminology, Percussion, Feature Writing, Column Writing, Media & Entertainment, Drumming, Feature Articles, Social Networking, Hospitals, Columns, Drums
Education
CSU Chico 2005 — 2009
BA: Journalism, News editorial / Music minor
Butte Community College 2003 — 2005
General Education
Chico School Of Massage 2002 — 2002
CMT, Swedish, Deep Tissue
Actively Seeking Employment February 2014 - Present
GreatCall June 2013 - February 2014
Wells Fargo June 2011 - June 2012
West Corporation May 2009 - February 2010
Skills
Typing, Computers, Microsoft Office, Windows, Data Entry, Troubleshooting, Technical Support, Sales
Education
Colorado Technical University 2014 — 2018
Software Application Programming, A
GreatCall January 2014 - Present
LIDS Sports Group July 2012 - June 2014
LifeProof Otterbox September 2012 - January 2014
west asset management October 2010 - October 2011
Finish Line November 2005 - May 2010
Skills
Customer Satisfaction, Microsoft Office, Microsoft Excel, Customer Service, Inventory Management, Leadership, Manufacturing, Team Building, Retail, Team Leadership, PowerPoint, Microsoft Word, Social Media, Account Management, Outlook, Consumer Electronics, Workforce Management, Time Management, Schedules, Forecasting, Call Centers, Quality Assurance
Education
San Joaquin Delta College 2007 — 2009
GreatCall November 2014 - June 2015
LASTH February 2014 - June 2014
LASTH November 2013 - February 2014
Horizon Medical Supply November 2009 - April 2013
Skills
Test Cases, Testing, Quality Assurance, Regression Testing, Web Applications, Software Quality..., Android, Mobile Devices, Bugzilla, Mobile Applications, SQL, Agile Methodologies, Mobile Platforms:..., Programming:HTML, SQL, Bug Tracking:..., Manual Testing, Browsers:MS Internet..., JIRA, Platforms:Windows..., Microsoft Excel, Microsoft Word, Microsoft Office, Analysis, PowerPoint, Team Building
Education
Grossmont College 2006 — 2009
Associate of Arts (A.A.), Behavioral Sciences
Portnov Computer School
Advanced Feedback, Inc September 2014 - Present
GreatCall May 2014 - Present
Digital Mojo February 2007 - May 2014
Harte-Hanks, Inc. November 2005 - November 2006
Village Carpets August 2003 - August 2005
Por Favor Inc. January 2004 - January 2005
Fletcher Hills Towing June 2001 - September 2003
Skills
Microsoft Office, Customer Relations, Sales Management, Staff Supervision, Vendor Relations, Partner Relations, Change Management, Customer Experience, Customer Engagement, Employee Relations, Employee Recognition, Customer Service, Telecommunications, Call Centers, Team Building, Account Management, Training, Sales, Project Management, Vendor Management, Partner Management, Strategic Planning, CRM, Business Development, Leadership, New Business Development, Outsourcing, Management, Strategy, Cross-functional Team..., Customer Satisfaction, Inbound Marketing, BPO, Operations Management, Direct Sales, Marketing, Coaching, Customer Retention, Sales Process, Salesforce.com, Sales Operations, Team Leadership, Managed Services, Workforce Management, Telemarketing, E-commerce, Online Marketing, Call Center Development, Performance Management, Process Improvement
Education
Arizona State University 2013 — 2016
Bachelor of Science (BS), Technological Entrepreneurship and Management
Grossmont College 2008 — 2013
Transfer Credit, General Studies
West Hills High School 2001 — 2005
High School, General Studies
GreatCall July 2015 - Present
GreatCall October 2014 - July 2015
Target June 2014 - October 2014
Verizon Wireless October 2013 - June 2014
RGIS September 2013 - November 2013
NTELOS February 2013 - August 2013
Olive Garden August 2012 - January 2013
Red Robin January 2012 - August 2012
Skills
Bilingual-English/Spanis..., Customer Service, Dependable Team Player, Challenge Driven, Close Attention to..., Motivated, Friendly Personality, Retail, Social Networking, Time Management, Teamwork, Cashiering, Customer Satisfaction, Sales, Customer Experience, Leadership, Team Building, Training, Event Planning, Troubleshooting, Team Leadership
Education
Regent University 2012 — 2014
Bachelor's degree, Christian Ministry
Bron Tapes of San Diego March 2014 - Present
Aerotek November 2013 - March 2014
GreatCall April 2013 - June 2013
Ashford University January 2008 - July 2012
Skills
Customer Service, Academic Advising, Administrative..., Receptionist Duties, Staff Development
Education
San Jose State University 2005 — 2006
Bachelor of Arts (BA), Political Science and Government
GreatCall July 2015 - Present
AT&T August 1999 - July 2015
Skills
Wireless, Call Centers, VoIP, Direct Sales, Solution Selling, Customer Retention, Account Management, Customer Satisfaction, Sales Operations, Sales, IP, Sales Process, Sales Management, Cold Calling, Managed Services, Customer Experience, Salesforce.com, Unified Communications, Customer Service, Selling
Education
Humboldt State University 1993 — 1996
Bachelor of Business Administration (B.B.A.)
GreatCall January 2012 - Present
Life Technologies July 2008 - December 2011
Mottino Family YMCA February 2003 - July 2008
Skills
Talent Acquisition, Talent Management, Deferred Compensation, Employee Benefits, Employee Relations, HRIS, Applicant Tracking..., Recruiting, Performance Management, Human Resources, FMLA, Benefits Administration, New Hire Orientations, Payroll, Onboarding, Employee Engagement, ADP Payroll, Personnel Management, Organizational..., Hiring, Workforce Planning, Compensation & Benefit
Education
National University 2011 — 2014
Bachelor’s Degree, Human Resources
GreatCall September 2011 - Present
GreatCall June 2008 - September 2011
Unitrin Direct June 2003 - June 2008
Arrowhead General Insurance Agency September 2001 - June 2003
Arnel Property Management May 2001 - September 2001
Best Buy September 1999 - May 2001
Skills
Customer Service, Microsoft Excel, Insurance, Call Center, Microsoft Word, Process Improvement, Recruiting, Project Management, Quality Assurance, CRM, Project Planning, Training, Team Building, Call Centers, Team Leadership, Management, Leadership, Program Management, Business Analysis, Employee Training, Strategy, Operations Management, Human Resources, Organizational..., Customer Experience, Employee Engagement, Performance Management, Sales, Training Delivery, Instructional Design
Education
Fullerton College 1999 — 2003
GreatCall November 2010 - Present
Experian June 2006 - October 2010
E*TRADE Financial Corporation July 2004 - June 2006
Lehman Brothers July 2000 - July 2004
Skills
P&L, Performance Management, Direct Sales, Call Center, Sales Management, Customer Service, Process Improvement, Analytics, Quality Assurance, New Business Development, Media Planning, Direct Marketing, Call Center Development, Sales Compensation, Employee Relations, Training & Development, Vendor Management, Client Relations Skills, Coaching, Training, Project Management, Call Centers, Leadership, Cross-functional Team..., Management, Employee Training
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1988 — 1990
Master of Business Administration (MBA), Business Administration and Management, General
University of Northumbria at Newcastle 1981 — 1984
HND, Business Administration and Management, General
Bluepoint Solutions July 2015 - Present
GreatCall March 2013 - July 2015
GreatCall July 2012 - March 2013
GreatCall August 2010 - July 2012
Cox Communications October 2005 - September 2009
Cox Communications October 2003 - October 2005
Qualxserv April 2003 - October 2003
United States Marine Corps August 1997 - August 2001
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, Troubleshooting, Analysis, Leadership, Team Leadership, Windows, Outlook, Project Management, Training, Military, Security Clearance, Logistics, Integration, Technical Support, Testing, Computer Hardware, Networking, Software Quality..., Quality Assurance, Agile Methodologies, Wireless, SQL, Scrum, Call Centers, Mobile Devices, Process Improvement, Telecommunications, Software Documentation, Android, Customer Experience
Education
ITT Technical Institute-San Diego 2001 — 2003
Associate's degree, Computer Systems Networking and Telecommunications
GreatCall May 2013 - Present
Provide Commerce February 2012 - April 2013
Casino Pauma May 2001 - February 2010
Skills
Administrative..., Customer Service, Community Outreach, Internet, Microsoft Word, Newsletters, Problem Solving, Writing, Youth Ministry, Marketing, Call Centers, Public Speaking, Leadership, Social Media, Volunteer Management, Social Networking, Team Building, Online Marketing, Customer Satisfaction, Sales
Education
Kaplan Financial Online 2011 — 2012
Continuing Ed Requirements, Insurance
Mike Russ Schools 2010 — 2010
Life and Health/Disability Licensing Courses, Insurance
Guilford College 1980 — 1984
Bachelor of Arts (BA), Religion/Religious Studies
GreatCall July 2013 - Present
GreatCall November 2011 - July 2013
WorkflowOne February 2007 - November 2010
Radio Shack May 2003 - July 2007
Radio Shack January 2001 - September 2002
Skills
Access, Customer Service, Documentation, Outlook, Excel, Software Documentation, Microsoft Office, Management, Process Improvement, Customer Satisfaction, Marketing, Sales, Business Analysis, Training, Microsoft Excel, Inventory Management, Data Analysis
Education
College of DuPage
Associate of Arts Degree, 2008
Northern Illinois University
GreatCall September 2015 - Present
On The Glass Consulting March 2014 - September 2015
CBS Interactive November 2010 - March 2014
ContinuumGlobal January 2009 - November 2010
MarketBridge October 2006 - January 2009
Grey San Francisco July 2002 - August 2005
Skills
Strategy, CRM, Demand Generation, Analytics, Advertising, Marketing, B2B Marketing, B2B, Content Strategy, Leadership, Multi-channel Marketing, Media Planning, Management, Database Marketing, Negotiation, Strategic Partnerships, Creative Direction, Business Insights, Integrated Marketing, Competitive Analysis, Strategic Planning, Affiliate Marketing, Online Advertising, Web Analytics, Lead Generation, Digital Marketing, Digital Strategy, Mobile Marketing, P&L Management, Interactive Marketing, Direct Marketing, Email Marketing, Online Marketing, E-commerce, SEM, Customer Acquisition, Product Marketing, Digital Media
Education
Duke University - The Fuqua School of Business
MBA, Global Management
Colorado State University
BS, Marketing
Université Paris-Sorbonne
French Culture and Civilization
DYO Style September 2015 - Present
Lola Getts Active February 2015 - Present
Yellow Cap Media February 2014 - Present
GreatCall June 2012 - February 2014
GreatCall November 2011 - June 2012
GreatCall August 2011 - November 2011
Nestlé, Jenny Craig Division September 2008 - July 2011
Jenny Craig September 2008 - June 2010
ProFlowers/Provide Commerce August 1998 - September 2008
Communicata, Inc March 1995 - July 1997
Skills
E-commerce, Web Analytics, SEO, Online Marketing, Digital Marketing, SEM, User Experience, Start-ups, Social Media Marketing, Analytics, Web Development, Integrated Marketing, Direct Marketing, Digital Strategy, Project Planning, Online Advertising, Project Management, Website Development, Social Media, Web Design, Mobile Applications, HTML, CSS, Business Analysis, Mobile Marketing, Google Analytics, Email Marketing, Product Development, PPC, Google Adwords, Affiliate Marketing, Data Analysis, .NET, Usability, Mobile Advertising, Facebook, A/B testing, Multivariate Testing, Photoshop, Process Improvement, User Experience Design, Digital Asset Management, Display Advertising, Photography, Data Visualization, Marketing, Marketing Strategy, Social Networking, Twitter, Strategy
Education
The University of Edinburgh 1991 — 1995
BSc, Science
Hermitage Academy 1985 — 1991
Bachelor of Science (BSc)
Greatcall June 2014 - Present
Intuit Payroll November 2003 - October 2013
Skills
Technical Writing, Communication Skills, Self-starter, Critical Incident..., Thrive in..., Operational Excellence, Customer Oriented, Accounting, Leadership, Microsoft Office, Process Improvement, Critical Thinking, Financial Audits, Resourceful..., Customer Service
Education
Orange Coast College 1996 — 1999
Associate's degree, Accounting
Clark State Community College
Accounting and Finance
The University of Akron
Computer Programming
Greatcall August 2009 - Present
Mission Federal Credit Union October 2006 - August 2009
Newgen Technologies July 2004 - June 2006
Skills
Call Centers, Training, Customer Service, Budgets, Leadership, Call Center, Wireless, Team Leadership, Business Services, Sales, Account Management, Customer Satisfaction, Customer Retention, Public Relations, Strategy, Management
Education
California State University-San Marcos 2006 — 2008
Bachelor of Arts (BA), Communications
Palomar College 2002 — 2004
Associate of Arts (A.A.)
GreatCall April 2015 - Present
Freelance May 2010 - Present
Monk Development September 2014 - April 2015
Monk Development November 2012 - November 2014
Little Sandbox April 2010 - October 2012
Pigeon King December 2009 - September 2010
Color & Life September 2007 - December 2008
Skills
Web Development, User Interface Design, User Experience, JavaScript, PHP, HTML 5, Web Design, Photoshop, Mandarin
Education
San Diego State University-California State University 2008 — 2012
Bachelors, International Business - Chinese
Tianjin University of Finance and Economics 2010 — 2011
Chinese Language
Coronado Highschool
Cricket Wireless February 2012 - Present
GreatCall February 2009 - November 2011
Best Buy February 2008 - January 2009
Wireless Advocates April 2005 - November 2007
Skills
Customer Service, Leadership, Training, Sales, Team Leadership, Telecommunications, Customer Retention, Management, Call Centers, Strategic Planning, Budgets, Forecasting, B2B, Retail, Inventory Management, Recruiting, Business Development, Selling, Account Management, Change Management, Negotiation, Business Analysis, Marketing Strategy, Experience in Full..., Budgeting, Business Management, Hiring, Leadership Development, Mentoring, Quality Management, Vendor Management, Sales Management, Team Building, Business Strategy, Business Planning, Business Intelligence, Coaching, Data Analysis, Organizational..., Cross-functional Team..., Process Improvement, Key Performance..., Operations Management, Quality Assurance, Quality Auditing, Team Management, Start-ups
Education
California State University-San Marcos - College of Business Administration 2005 — 2008
Bachelor's, Business Management
GreatCall May 2009 - Present
Relax house and pet sitting October 2004 - Present
Kaplan University September 2001 - February 2009
Kusha Inc. December 1999 - November 2000
Express Systems and Engineering May 1992 - September 1998
Skills
outbound calling, Follow up on..., upsell value added..., Up-selling, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle E-Business Suite, Sales, Direct Sales, PABX, Sales Process, Call Center, Sales Management, Call Centers, Training, Customer Service, Sales Operations, Team Leadership, Team Building, Customer Satisfaction, Management, Business Development, Salesforce.com, Account Management
Education
Kaplan University 2004 — 2006
course work, Business Admin/ Management
Kaplan University 2004 — 2006
Business Administration and Management, General
KPI Connections May 2014 - Present
GreatCall March 2008 - Present
Cox Communications July 1998 - August 2005
GEICO August 1994 - June 1998
Skills
Customer Retention, Customer Service, B2B, Salesforce.com, Sports, Motivational Speaking, Sales, Boxing, Sales Management, Selling, Management, Strategic Planning, Team Leadership, Fitness Training, Direct Sales, Marketing Strategy, New Business Development, Training, Marketing, Quality Assurance, Call Centers, Sales Operations, Account Management, Social Networking, Strategic Partnerships, Customer Satisfaction
Education
College in SW Virginia 1968 — 1972
Bachelor of Arts (B.A.), Economics and Business
Emory and Henry College
BA in Business & Economics, Business Administration and Management, General
I-Woven June 2010 - Present
Iro Development January 1994 - Present
Faith-Based Organizations September 1985 - Present
GreatCall September 2010 - June 2011
Performex April 2008 - May 2010
Biola University September 2004 - June 2007
Skills
Leadership Development, Organizational..., Coaching, Management, Leadership, Talent Management, Team Building, Training, Performance Management
Education
ACB-Southwestern College
BA
Biola University
MA
Dark as Light Productions August 2011 - Present
GreatCall January 2010 - January 2012
Cox Communications 2000 - 2008
Skills
Direct Sales, Customer Retention, Telecommunications, Salesforce.com, Call Center, Account Management, Product Marketing, Sales Management, Customer Satisfaction, Lead Generation, B2B, Cold Calling, Sales, Strategic Planning, Customer Experience, Selling, Channel, Business Development, Advertising, Wireless, Marketing
Education
Coleman College 2006 — 2008
Associates of Science, Computer Science
USA Discounters November 2012 - Present
GreatCall October 2011 - 2012
Velocity Merchant Services November 2010 - January 2011
Automated Professional Marketing August 2010 - November 2010
The Outdoor Advertising Specialists December 2008 - May 2009
Southwest Wholesale Nursery 2005 - 2007
Skills
Account Management, Sales, New Business Development, Direct Sales, Salesforce.com, Marketing, Sales Management, Selling, Sales Operations, Marketing Strategy, Leadership, Strategic Partnerships, Lead Generation, Cold Calling, Sales Process, Product Marketing, Customer Retention, Direct Marketing
Education
Joliet Junior College 1982 — 1984
General
Occidental College 1981 — 1982
Econmics
Culver Academies 1977 — 1981
HS Diploma, College Prep
Dwight Township High School 1977 — 1981
GreatCall January 2012 - Present
The Amerling Group February 2009 - Present
SkinIt Inc. May 2011 - November 2011
Anthony Robbins Companies February 2010 - May 2011
Kidzui September 2008 - January 2009
j2 Global Communications January 2006 - September 2008
SceneFour Advertising and Branding March 2005 - January 2006
Various Production Companies November 2003 - January 2006
Nickelodeon Animation Studios October 2004 - October 2005
Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Social Media, Digital Marketing, Online Advertising, Corporate Branding, Brand Awareness, Copywriting, SEO, Video Production, Video Editing, Writing, Strategic Communications, Start-up Consulting, Creative Strategy, Creative Direction, Entertainment, Broadcast Television, Mobile Devices, Mobile Applications, Mobile Marketing, Mobile Phone Apps, Lead Generation, Web Analytics, Email Marketing, Online Marketing, SEM, Direct Marketing, Advertising, Strategy, Marketing, Creative Writing, Business Development, Integrated Marketing, Content Strategy, Video, Digital Media, Brand Development, Product Development, Digital Strategy, Television, Leadership, Product Launch, Management, Google Analytics, Content Management, Multi-channel Marketing, Affiliate Marketing
Education
San Diego State University-California State University
MA, Television, Film, New Media
University of California, Santa Cruz
Bachelor of Arts (B.A.), Asian History
Children's Hospital of Michigan July 2015 - Present
Center for Digestive Health June 2012 - Present
St. Mary Mercy Hospital April 2014 - June 2014
CS Mott Children's Hospital April 2014 - May 2014
St. John's Hospital September 2013 - March 2014
Papa Vino's Italian Restaurant January 2010 - October 2013
GreatCall September 2011 - May 2012
Lake County Schools July 2005 - November 2009
Skills
Echocardiography, EKG, Blood Pressure, EMRs, Cpr Certified, First Aid, Customer Service, Medical Terminology, Outstanding..., Patient Safety, Quality Patient Care, Employee Training, Service Industries, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, AED, Appointment Scheduling, Non-invasive Cardiology, Outlook, Medical Records, Cashiering, Teaching, Echo, Doppler, Telephone Skills, Critical Thinking, Phone Etiquette, Cash Handling Experience, Always Punctual, Learning Quickly, HIPAA, HDS, Allscripts
Education
Baker College of Auburn Hills 2012 — 2014
Associate of Applied Science, Echocardiographic Sonography, 3.85
Oakland University 1999 — 2004
Bachelor of Science (BS), Elementary Education and Teaching; Minor in Mathematics & Science, 3.6
Macomb Community College 1997 — 1999
Associate's degree, General Studies
GoPro July 2015 - Present
National University June 2012 - Present
Mitek Systems March 2014 - July 2015
weMonitor August 2012 - March 2014
GreatCall June 2011 - May 2012
ImageLab December 2008 - June 2011
Blue Sky Network January 2008 - December 2008
NiteRider 2005 - 2008
DriveCam 2003 - 2005
Fusionworks 1998 - 2003
Skills
Mobile Applications, Android, Software Development, Software Engineering, System Architecture, Embedded Systems, Agile Methodologies, Software Design, iPhone, Product Development, Web Applications, Start-ups, Scrum, C#, Visual Studio, REST, Mobile Devices, SaaS, Product Management, Cloud Computing, Integration
Education
San Diego State University 2011 — 2013
Masters, Geology
National University 2009 — 2011
B.S., Natural Sciences - Earth Science, Magna Cum Laude
Cal Poly Pomona
Electronic Engineering / Physics
California State University-Long Beach
GreatCall March 2011 - Present
Ubiqus Reporting, Inc. July 2004 - Present
National University August 2005 - October 2010
Isis Pharmaceuticals 1998 - 2004
Skills
Public Speaking, Research, Editing, Microsoft Office, Copy Editing, Microsoft Word, Proofreading, Creative Writing, Teaching, Higher Education, Microsoft Excel, Quality Assurance, Technical Writing, Coaching, Newsletters, Copywriting, Publishing, Books, Leadership, Literature, Training
Education
National University 2007 — 2009
M.A., English
Stanford University
GreatCall October 2014 - Present
GreatCall August 2011 - October 2014
Axiom xCell November 2005 - November 2009
NSTL 2003 - 2005
Skills
Mobile Devices, Android, BREW, Wireless, Mobile Applications, Project Management, CRM, Quality Assurance, Agile Methodologies, CDMA, Software Development, Management, Scrum, Software Project..., Mobile Technology, Product Management, Testing, Software Engineering, Embedded Systems
Education
Goshen College 1999 — 2003
BA in Computer Science
GreatCall April 2012 - July 2015
GreatCall July 2011 - March 2012
Bobbi Brown Cosmetics October 2009 - July 2011
Charlotte Russe February 2010 - February 2011
Charlotte Russe 2009 - 2010
Oscar de la Renta 2008 - 2008
Nordstrom 2004 - 2007
Pony International 2006 - 2006
Skills
Social Media Marketing, Integrated Marketing, Brand Management, Public Relations, Leadership, Corporate Communications, Marketing Strategy, Project Planning, Event Management, E-commerce, Program Management, Sales, Strategic Planning, Product Development, Retail, Content Development, Fashion, Social Networking, Media Strategy, Creative Campaign..., Photo Shoot Production, Marketing Research, Telecommunications, Adobe Creative Suite, Microsoft Office, SharePoint, Basecamp, Advertising, Marketing, Strategy, Marketing Communications
Education
Parsons School of Design
Associate of Applied Science
University of Washington 2001 — 2005
Bachelor of Arts
GreatCall June 2015 - Present
Weber Shandwick April 2006 - June 2015
PepsiCo February 2012 - November 2012
Hatherleigh Press 2005 - 2006
Skills
Digital Marketing, Consumer PR, Event Planning, Media Strategy, Media Relations, Strategic Communications, Consumer Marketing, Product Launch, Content Syndication, Social Media, Crisis Communications, Message Development, Reputation Management, Press Releases, Publicity, Corporate Communications, Facebook, Digital Media, Analyst Relations, Internal Communications, Blogging, Editing, Social Media Measurement, Public Relations, Marketing Strategy, Content Strategy, Social Media Marketing, Online Advertising, Marketing, Strategy, Integrated Marketing, Digital Strategy, Trivia
Education
New York University 2001 — 2005
Bachelors, Philosophy, Mathematics
GreatCall August 2015 - Present
Cutting Edge LLC January 2015 - June 2015
MedImpact Healthcare Systems, Inc. April 2012 - October 2014
MedImpact April 2012 - October 2013
MedImpact Healthcare Systems, Inc. April 2012 - October 2013
MedImpact Healthcare Systems, Inc. April 2012 - October 2013
A.R.S. National Services June 2011 - November 2011
Thousand Oaks Golf Club April 2008 - May 2011
Cannonsburg Ski Lodge December 2004 - March 2010
Skills
Management, Account Management, Sales, Marketing, Salesforce.com, Customer Service, Social Media, Social Networking, Business Development, Leadership, Adobe Audition, Public Relations, Press Releases, Radio Broadcasting, Media Relations, Microsoft Word, Marketing Communications, Employee Benefits, Strategic Communications, Networking, Interviews, Public Speaking, Microsoft Excel, Healthcare, Time Management, Market Research, Entertainment, Business Planning, Advertising, Customer Retention, Marketing Strategy, Training, Team Building, Team Leadership, Human Resources, Project Management, CRM, Microsoft Office, Customer Satisfaction, Process Improvement, Event Management, Problem Solving
Education
Grand Valley State University 2006 — 2008
Bachelors, Journalism & English
Grand Rapids Community College 2003 — 2006
Associates of Arts, Communications
Lucky Beaver Bar & Burger July 2014 - Present
250 Lounge August 2013 - Present
GreatCall July 2013 - Present
Delta 9ine Clothing October 2012 - Present
Chris Mic Music February 2012 - Present
Wells Fargo June 2010 - July 2011
Roadhouse Saloon March 2008 - February 2010
Skills
DJ, Artist Development, Songwriting, Vocal Performance, Stage Performance, Music Production, Promoting, Event Management, Audio Engineering, Audio Mixing, Direct Sales, Artist Relations, Artist Management, Artist Booking, Music, Entertainment, Recording, Music Industry, Sound, Composition, Video, Video Production, Social Networking, Producing, Parties, Publicity, Production Managment, Multimedia, Digital Media, Studio Recording, Sound Design, Live Sound, Facebook, Festivals, Coordinating Events, Music Management, Pro Tools, Art
Education
Sierra College 2005 — 2006
Sylmar High School 2000 — 2003
H.S. Diploma
John F. Kennedy High School 1999 — 2000
Evergent Group November 2012 - August 2015
NHRA - San Diego 2012 - 2013
GreatCall April 2012 - November 2012
GreatCall (Temp through Suna Solutions, Inc.) January 2012 - April 2012
SD SHRM September 2010 - December 2011
SD SHRM May 2009 - December 2010
Lee Hecht Harrison November 2008 - November 2010
Scripps Mercy Hospital 2005 - 2007
MedImpact Healthcare Systems, Inc. 2004 - 2005
T-Systems International 2002 - 2004
Skills
Employee Engagement, Career Development, Talent Acquisition, Cross-functional Team..., Employee Relations, Leadership, Organizational..., Performance Management, Human Resources, Onboarding, Training, Personnel Management, Talent Management, Conflict Resolution, Benefits Administration, Change Management, Succession Planning, Recruiting, Employment Law, Leadership Development, HRIS, Deferred Compensation, Employee Benefits, HR Consulting, Executive Coaching, Policy, Workforce Planning, College Recruiting, Employee Training, HR Policies, New Hire Orientations, Management, Applicant Tracking..., Interviews, Organizational..., Coaching
Education
California State University-Fullerton 1985 — 1992
B.A., English
SD SHRM
SD SHRM
SD SHRM
SD SHRM CA Certification Course
UCSD Extension
HR Leadership Program
GreatCall May 2014 - Present
GreatCall March 2013 - May 2014
Homes.com August 2012 - February 2013
Automobile Club of Southern California 2007 - 2012
CTB McGraw Hill August 2004 - June 2006
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Negotiation, Lean Manufacturing, Continuous Improvement, Strategic Planning, Manufacturing, Product Development, Project Management, New Business Development, Team Building, Process Improvement, Vehicles, Sales, Engineering, Six Sigma, Microsoft Word, Call Centers, Leadership, Training, Management, Account Management, Social Media Marketing
Education
UCSC 2002 — 2004
Bachelor of Arts (B.A.), Cultural Anthropology, 3.917
Santa Rosa Junior College 1998 — 2002
Associate of Arts (A.A.), General Studies
GreatCall April 2011 - December 2013
Cox Communications February 2009 - March 2011
AT&T November 2007 - February 2009
United States Marine Corps August 2003 - August 2007
Skills
Wireless, Customer Retention, Troubleshooting, Customer Service, Telecommunications, Customer Relations, Customer Satisfaction, High Organizational..., Cross-functional Team..., Vendor Management
Education
California State University San Marcos 2015 — 2016
Bachelor's degree, Psychology
Palomar College 2013 — 2015
Associate's degree, University studies with an emphasis on social sciences
MiraCosta College
GreatCall June 2015 - Present
GreatCall May 2013 - June 2015
Jenny Craig September 2011 - March 2013
SIATech, Inc. January 2006 - September 2011
Mission Aviation Fellowship May 2002 - January 2006
Mission Aviation Fellowship September 1999 - May 2002
Mission Aviation Fellowship August 1996 - September 1999
Skills
Apache, Red Hat Linux, Cisco IOS, QoS, DNS, EIGRP, Solarwinds, RIP, DHCP, OSPF, SMTP, Wireshark, Cisco Technologies, Network Design, Network Administration, Servers, Network Security, Routing, Switching, SNMP, NTP, Routing Protocols, Customer Service, Technology Integration, Vendor Management, Internet Troubleshooting, Security, Data Center, System Administration, Troubleshooting, Routers, WAN, MPLS, Firewalls, Switches, Networking, ASA, Checkpoint, Cisco Nexus, Cisco Routers, HSRP, IPSec, Catalyst Switches, Juniper, Linux, Technical Support, VLAN, VPN, Cisco ASA
Education
Pacific Lutheran University 1992 — 1996
BSCE, Computer Engineering, Computer Science, Mathematics
Solar Turbines September 2014 - Present
Qualcomm February 2013 - June 2014
Mindgruve September 2012 - January 2013
Digitaria, a JWT Company February 2012 - September 2012
GreatCall January 2011 - July 2012
PacketVideo April 2010 - January 2011
Provide Commerce August 2008 - November 2010
Epic Cycle Interactive March 2006 - September 2008
SIPphone, Inc. January 2005 - March 2006
Verizon Online March 2004 - December 2004
Skills
CSS, Usability Design, Web Design, Flash, Usability Engineering, HTML 5, jQuery, Dreamweaver, XHTML, User Interface, CSS3, HTML, ActionScript, JavaScript, Website Development, Illustrator, Front-end
Education
New England School of Art & Design 1990 — 1992
State University of New York College at Potsdam 1979 — 1983
BA
GreatCall August 2015 - Present
GreatCall June 2014 - August 2015
Ross Stores, Inc. April 2013 - May 2015
Skills
Customer Service, Security, Retail Sales, Childcare, Child Development, Loss Prevention, Quality Control, Supply Chain Management, Warehouse Operations, Customer Satisfaction, Inventory Management, Retail, Sales, Merchandising, Troubleshooting, Training, Customer Retention, Team Building
Education
Columbia Southern University 2011 — 2013
Associates of Applied Science, Criminal Justice
GreatCall March 2014 - Present
Entropic Communications October 2011 - February 2014
Best Buy July 2006 - November 2009
Skills
C, C#, C++, Embedded Systems, Embedded Software, Visual Studio, Matlab, .NET, HTML, CSS, Microsoft Office, VBA, Programming, Electronics, Debugging, Electrical Engineering, Perl Script, Spectrum Analyzer, Oscilloscope, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Visio, English, MySQL, Web Development, Agile Methodologies, Software Engineering, Microcontrollers, Windows, JavaScript, Verilog, Mac OS
Education
San Diego State University-California State University 2010 — 2013
Bachelor of Science (BS), Electrical and Computer Engineering
Grossmont College 2006 — 2009
Associate's degree, Mathematics
GreatCall May 2014 - June 2015
Medical Assistant June 1999 - June 2013
Skills
Computer use; Microsoft..., Multiple phone line..., Healthcare, Microsoft Office, Hospitals, Customer Service, Microsoft Excel, Strategic Planning, Healthcare Management, Microsoft Word, Clinical Research, Project Management, PowerPoint, Public Speaking, Research, Healthcare Information..., Process Improvement
Education
MiraCosta College 2015 — 2017
Computer Science
Southwestern Community College 2013 — 2013
GreatCall August 2015 - Present
Magna International June 2014 - May 2015
Aerospace Systems Design Lab June 2013 - January 2014
Skills
Microsoft Office, AutoCAD, Matlab, HTML, Python, Adobe Creative Suite, Photoshop, Illustrator, PowerPoint, Microsoft Word, Simulink, XFOIL, Control Systems Design, Aircraft Design, Data Analysis, Engineering, Microsoft Excel, Inventor, CFD, CAD, SolidWorks, Aerodynamics, Fluid Dynamics, Simulations
Education
Georgia Institute of Technology 2010 — 2014
Bachelor's Degree, Aerospace Engineering
WY Enterprises July 2012 - Present
Kmart Corporation July 2011 - February 2012
GreatCall June 2010 - January 2011
WalkinWebStore May 2004 - September 2009
World Net, Inc. June 1999 - June 2003
Pips Personnel Services` December 1989 - May 1999
Skills
Social Media Marketing, Web Marketing, Entertainment, Management, Marketing Strategy, Entrepreneurship, Facebook, Start-ups, Marketing, Customer Service, Public Speaking, Advertising, Social Media, SEO, Web Design, Lead Generation, Online Marketing, Social Networking, Event Management, Outlook, Sales, Time Management, Public Relations, PowerPoint, Small Business, Microsoft Word, Access, Microsoft Excel, Event Planning, Editing, Blogging, Teamwork, Online Advertising, Microsoft Office, WordPress, Creative Writing, New Media, Television, Email Marketing, YouTube, Press Releases, Publicity, Digital Media, Newsletters, Music, Copywriting, Multimedia, Video Production, Photography, Brand Development
Education
East Los Angeles College 1979 — 1980
Administration of Justice
South Gate High School 1977 — 1979
Pizza Boss October 2012 - Present
GreatCall August 2011 - August 2012
ProLog Logistics October 2010 - June 2011
Road Runner Sports June 2008 - June 2010
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Retail, Call Centers
Education
SDSU 2012 — 2014
Bachelor's degree (in progress), Psychology
San Diego Mesa College 2008 — 2010
Associate's degree, Psychology
GreatCall January 2013 - Present
GreatCall September 2012 - January 2013
GreatCall March 2010 - September 2012
GreatCall June 2009 - March 2010
LPL Financial Services September 2007 - July 2008
Accredited Home Lenders 2004 - 2007
Armadillo Construction February 2002 - October 2004
TD Waterhouse May 1999 - July 2001
Skills
E-Learning, ADDIE, Instructional Design, Captivate, Needs Analysis
Education
San Diego State University-California State University 2010 — 2013
MA, Educational Technology
Boston College 1993 — 1997
BA, Political Science
GreatCall August 2008 - March 2011
Constant Contact November 2006 - May 2008
Education
Keene State College 1999 — 2003
BS, Computer Science
Zillow March 2015 - Present
Trulia August 2014 - March 2015
Trulia January 2013 - July 2014
Z57 Internet Solutions August 2011 - August 2012
Z57 Internet Solutions January 2011 - August 2011
Z57 Internet Solutions 2010 - January 2011
Z57 Inc. November 2008 - June 2010
GreatCall July 2007 - October 2008
Z57 Internet Solutions 2005 - 2007
Z57 Internet Solutions September 2003 - September 2005
Skills
Online Advertising, SEO, Lead Generation, SEM, Salesforce.com, Account Management, Direct Sales, PPC, Email Marketing, Social Media Marketing, Sales Management, Sales, New Business Development, Sales Process, Marketing Strategy, Cold Calling, Web Analytics, Business Development, SaaS, Social Media, Leadership, Management, Call Centers, Online Marketing, Recruiting, Mobile Devices, Social Networking, Customer Retention, E-commerce, Sales Operations, CRM, Marketing, Strategic Partnerships, Selling, Entrepreneurship, Customer Acquisition, Facebook, Advertising, Start-ups, Strategy, Brand Management, Mobile Marketing, Competitive Analysis, Digital Marketing, Product Marketing, Analytics, Sales Presentations, Web Marketing, Product Management, B2B
Education
Occidental College 1997 — 2001
BA, Sociology, Chinese
The Lawrenceville School 1993 — 1996
GreatCall August 2013 - Present
GreatCall April 2012 - August 2013
GreatCall June 2011 - April 2012
Duncan Solutions September 2010 - April 2011
Duncan Solutions September 2008 - September 2010
Duncan Solutions May 2004 - August 2008
Borso's Engineering May 2001 - May 2004
ESIS December 1999 - May 2001
Skills
Getting Things Done, Product Management, Team Building, Software Project..., Contract Negotiation, Hiring, Mentoring, Mobile Applications, Process Improvement, Software Development, Scrum, System Architecture, System Administration, Project Management, Program Management, Product Development, Customer Development, Intrapreneurship, Lean Startup, Technical Program..., New Product Introduction, Pragmatism, Technical Project..., Software Lifecycle..., Patent Analysis, Technical Management, Smartphone Applications, Product Launch, User Experience Design, Prototyping, Cost Accounting, Budget Management, Contract Management, IT Management, Test Management, Technical Training, Technical Documentation, CRM software, Wireless Services, Sales Presentations, RFP preparation, Software Quality..., Operations Management, Network Architecture, Computer Hardware, Change Management, Organizational Growth, Customer Satisfaction, Data Analysis, Technical Presentations
Education
University of California, San Diego 1995 — 1999
BS Cognitive Science, BA Philosophy
California State University San Marcos 2002 — 2004
MBA, Business Administration
GreatCall June 2012 - Present
7th Day IT Consulting October 2011 - Present
PETCO Animal Supplies, Inc. May 2010 - December 2011
PETCO Animal Supplies, Inc. May 2007 - May 2010
PETCO Animal Supplies, Inc. April 2002 - May 2007
PETCO Animal Supplies, Inc. January 2001 - April 2002
PETCO Animal Supplies, Inc. November 1999 - January 2001
PETCO Animal Supplies, Inc. September 1996 - November 1999
Hunter Industries April 1996 - September 1996
Hunter Industries March 1994 - April 1996
Skills
Business Intelligence, Databases, Analytics, Data Warehousing, Microsoft SQL Server, T-SQL, ETL, Software Development, Business Process..., Management, Process Improvement, Data Analysis, Access, Vendor Management, Program Management, Web Analytics, Database Design, Visual Basic, SSIS, CRM, Enterprise Software, SSRS, SharePoint, Oracle, PL/SQL, Analysis, Requirements Analysis, Data Integration, E-commerce, Agile Methodologies, Leadership, Business Analysis, Visio, SDLC, Software Project..., SQL, Integration
Education
University of Phoenix 2002 — 2004
Bachelor, Business/E-Business
Palomar College 1994 — 1995
Associates, Information Systems
Palomar College 1991 — 1993
Associates, General Studies
GreatCall June 2009 - Present
Self OwnerShivasfeetJanuary 1995 - Present
GreatCall 2010 - 2011
Skills
Fine Artist, Mixed..., Curatorial Projects, Arts Organizer, Public Speaking, Marketing and Sales, ESL Teacher, Private..., Mixed Media, Contemporary Art
Education
Sonoma State University 1979 — 1981
Double Bachelor's degree, Art History & Art Studio/Mixed Media
Santa Rosa Junior College 1976 — 1979
Associate's degree, Art
GreatCall August 2015 - Present
Fusion Contact Centers, LLC October 2012 - July 2015
Fusion Contact Centers, LLC August 2012 - October 2012
Fusion Contact Centers, LLC February 2012 - August 2012
Hilton Reservations and Customer Care October 2005 - June 2008
Skills
Training, Visual Communication, Curriculum Development, Classroom Management, Learning Management..., Document Management, Customer Service, Sales, Technical Support, Call Centers, Troubleshooting, Customer Retention, Customer Satisfaction, Team Building
Education
Fashion Institute of Design & Merchandising
Graphic Design
Paradigm Group, Inc. August 2013 - Present
GreatCall June 2011 - August 2013
GreatCall July 2010 - July 2011
GreatCall July 2008 - July 2010
Goal Financial June 2006 - December 2007
Loan to Learn July 2005 - June 2006
Student Loan Xpress August 2004 - July 2005
ACI Specialty Benefits February 2002 - July 2004
California State Senate 2001 - 2002
Silverado Senior Living 2000 - 2001
Skills
Technical Writing, Business Process, Leadership, Product Launch, Quality Assurance, Marketing Strategy, Human Resources, Change Management, Strategy, Training, Operations Management, Retail, Corporate Communications, Strategic Planning, Business Development, Press Releases, Process Improvement, B2B, Consulting, Team Building, Wireless, Networking, Mentoring, Mobile Devices, Mobile Marketing, Customer Satisfaction, Strategic Partnerships, Direct Sales, Negotiation, Business Planning, Sales Operations, Organizational..., Management, Start-ups, Interviews, Workshop Facilitation, Proposal Writing, Marketing, SEO, Email Marketing, Business Strategy, Selling Skills, Vendor Management, Time Management, Coaching, Program Management, Team Leadership, Call Centers, Sales
Education
University of Delaware 1992 — 1996
Bachelor's, Business and Technical Writing
San Diego State University-California State University 2000 — 2002
Master's, MSW/ Administration and Non-profit Management
Siena Hotel August 2015 - Present
GreatCall February 2015 - August 2015
Circus Circus Reno February 2004 - February 2015
Hyatt Regency Incline Village, NV May 2003 - January 2004
Skills
Casino, Gaming Industry, Surveillance, Customer Service, Hospitality, Security Training, Physical Security, Security Management, Casino Gaming, Corporate Security, Hospitality Industry, Security Operations, Hotels, Resorts, Craps, VIP, Gaming, Gambling, Online Gambling, Cpr Certified, Emergency Services, Investigation, Court Appearances, Report Writing, Scheduling
Education
Bakersfield College 2015 — 2019
Criminology
Truckee Meadows Community College
GreatCall October 2013 - July 2014
Scripps Aviation August 2011 - March 2013
Premier Jet January 2007 - November 2011
Ariel's Dance Studio June 2001 - June 2008
Education
International Academies of Emergency Dispatch 2013 — 2014
Advanced Emergency Medical and Emergency Police Dispatch Certificate, Emergency Medical and Police Dispatch
Universal Aviation & Weather 2009 — 2010
FAA Aircraft Dispatcher Certificate, Aircraft Dispatch, Flight Planning, Systems - Boeing 737, Weather
Palomar College 2009 — 2009
Private Pilot Ground School
Greatcall October 2014 - Present
BevMo! September 2012 - October 2014
SDSU Police Department January 2014 - May 2014
Ababa Bolt March 2007 - September 2010
US Navy August 2002 - August 2006
Skills
Customer Service, Sales Management, Team Building, Team Leadership, Inventory Management, Asset Protection, Security, Flight Safety, Fire Safety, Firefighting, Microsoft Excel, Microsoft Word, Inventory Control, Store Management, Leadership, Loss Prevention, Emergency Management, Management, Patrol, First Aid, Supervisory Skills, Training, Physical Security
Education
San Diego State University-California State University 2012 — 2014
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Grossmont College 2007 — 2012
Associate of Arts (A.A.), General Studies
GreatCall November 2013 - Present
Premier Pizza August 2011 - August 2013
Supercuts September 2007 - August 2011
Skills
Customer Service, Customer Satisfaction, Organization, Microsoft Word, Executive Office..., Time Management, Teamwork, Leadership, Microsoft Outlook, Employee Relations, Conference Coordination, High degree of..., Data Entry, Outlook, Team Building, Microsoft Office
Education
Grand Canyon University 2015 — 2017
Bachelor’s Degree, Business Administration and Management
Mission College Santa Clara 2008 — 2012
Associate of Arts (AA), Sociology
Sullivan Consulting May 2015 - Present
Greatcall August 2012 - May 2015
Skills
Management, Leadership, Customer Service, Training, Team Building, Coaching, Team Leadership, Process Improvement, Strategy, Recruiting, Interviews, Quality Assurance, Relationship Building, Performance Management, CRM
Education
University of California San Diego 2002 — 2005
Bachelor of Arts (B.A.), Economics
Grossmont College 2000 — 2002
Transfer, Business Administration, 3.9
PC Housing July 2015 - Present
Confidential (In stealth mode) June 2015 - July 2015
GreatCall October 2013 - July 2015
Palomar Health (formerly Palomar Pomerado Health) February 2003 - August 2013
Advanced Marketing Services 1998 - 2003
J.L. Davidson Co., Inc June 1996 - September 1998
Skills
HRIS, Performance Management, Talent Acquisition, Onboarding, Organizational..., New Hire Orientations, Recruiting, Employee Benefits, Human Resources, Interviews, System Administration, Management, Administration, Benefits Administration, Customer Service, Employee Relations, Job Descriptions, Training
Education
California State Polytechnic University-Pomona 1991 — 1996
Management & Human Resources
GreatCall July 2015 - Present
Point Loma Nazarene University September 2013 - June 2015
California Pizza Kitchen January 2013 - September 2013
Point Loma Nazarene University May 2011 - December 2012
Skills
Microsoft Office, German, Matlab, Maple, Microsoft Excel, Pro Engineer, Problem Solving, Research, Java, JavaScript, jQuery, JSP, JSON, HTML 5, CSS3, Eclipse, LaTeX, Nuclear Physics, Quantum Mechanics, Thermodynamics, Electricity, Magnetics, Mechanics, Analog Circuits, Singing, Acoustic Guitar, Table Tennis, Tennis, Engineering, Programming, Ethics, Writing, Reading, Action Learning, Experiential Learning, Study Skills, Chess, Golf, Talking Points, Talking, Meet Deadlines, Easy to Talk to, Report Writing, Experimental Physics, Differential Equations, Multivariable Calculus, PowerPoint, CAD, Opera, Musical Theatre
Education
Point Loma Nazarene University 2010 — 2012
Bachelors, Engineering Physics BS - Mechanics, 3.973 / 4.000
Montgomery College 2009 — 2010
Engineering, 4.0 / 4.0
Salisbury University 2008 — 2009
Biology, General, 3.5 / 4.0
Samsung October 2013 - Present
Petites Belles 2010 - Present
Sevens Legal March 2013 - October 2013
GreatCall 2011 - 2013
Beads & Things 2007 - 2011
Skills
Customer Service, Sales, Outlook, Social Media Marketing, Microsoft Excel, Social Media, Microsoft Office, Time Management, Salesforce.com, Organized, Management, Training, Typing Speed 100 wpm, Microsoft Suites, squarespace.com, etsy.com, Mineralogy, Geology, Geological Mapping, Microsoft Word, PowerPoint, Data Analysis
Education
Ohio University 2006 — 2011
Bachelor of Science, Geological and Earth Sciences/Geosciences
Ohio University 2006 — 2011
Bachelor of Science (B.S.), Geology/Earth Science, General
GreatCall July 2015 - Present
Mobile Programming LLC. September 2012 - June 2015
The Healthcare Roundtable June 2009 - May 2015
BluePrint Wealth Partners August 2011 - December 2011
YMCA June 2007 - August 2007
Skills
Word, Excel, Filemaker Pro, CRM software, Eudora, QuickBooks, Passed CFA Level I Exam, Microsoft Excel, Microsoft Word, FileMaker, CRM, New Business Development, OS X, Mobile Applications, Project Coordination, Recruiting
Education
San Diego State University-California State University 2008 — 2012
Bachelor of Science (B.S.), Finance, General, 3.59
NPHS
GreatCall Media DirectorGreatCallDecember 2011 - Present
Jenny Craig November 2004 - July 2011
Procter & Gamble 2001 - 2004
Clairol 1997 - 2004
Berenter Greenhouse & Webster 1989 - 1999
Skills
Advertising, Marketing Strategy, Integrated Marketing, Media Planning, Media Buying, Marketing Communications, Marketing, Direct Marketing, Analytics, Online Marketing, Brand Development, Web Analytics, Account Management, Strategy, Marketing Management, Product Development, Copywriting, Email Marketing, New Media, Brand Management, Customer Insight, Sponsorship
Education
Northwestern University - Kellogg School of Management 1982 — 1984
Masters of Management, Marketing and Finance
University of Illinois at Urbana-Champaign
Bachelors, Liberal Arts & Sciences
GreatCall December 2012 - Present
GreatCall September 2011 - December 2012
GreatCall Inc September 2010 - September 2011
GreatCall Inc. October 2008 - September 2010
Nations Credit Solutions March 2008 - October 2008
Skills
Android, XML, TCP/IP, SQL, Java, JavaScript, Microsoft SQL Server, MySQL, Software Quality..., HTML, Mobile Applications, Wireless, Testing, Quality Assurance, Scrum, Operating Systems, User Experience, Agile Methodologies, Mobile Devices, Visio, System Testing, Regression Testing, CDMA, Telecommunications, Databases, Windows, Software Documentation, Software Design, Test Cases, Troubleshooting, Test Planning, Web Applications
Education
Saint Leo University 2014 — 2017
Bachelor of Arts (B.A.), Business Management
MiraCosta College
Business Administration and Management, General
GreatCall July 2015 - Present
GE Healthcare January 2011 - Present
GE Healthcare June 2009 - January 2011
Hewlett-Packard February 2003 - June 2009
Vsource August 2000 - February 2003
Hewlett-Packard April 1999 - August 2000
Hewlett-Packard June 1998 - April 1999
Hewlett-Packard May 1994 - June 1998
Hewlett-Packard (GmbH) August 1993 - May 1994
Hewlett-Packard (GmbH) January 1992 - February 1993
Skills
Business Strategy, Marketing Strategy, Product Development, Management Consulting, Healthcare, Sales Management, Go-to-market Strategy, Account Management, Negotiation, New Business Development, Product Marketing, Strategic Partnerships, Product Management, Solution Selling, Competitive Analysis, Client Development, Market Research, Strategy, Business Alliances, Channel Partners, Selling, Strategic Planning, Business Development, Cross-functional Team..., CRM, Management, Contract Negotiation, Leadership, Marketing, Sales Operations, Sales, Strategic Alliances, Training, Consulting, OEMs, Project Management, C-suite negotiation, Thought Leadership, International Sales, Product Strategy, Global Business..., International Marketing, Alliance Development, OEM Sales, Strategy Development, Consultative Selling, Team Leadership, Litigation Support, Executive Management, Team Management
Education
Indiana University - Kelley School of Business
Master of Business Administration (M.B.A.), Marketing, International Business, Finance
Indiana University Bloomington
BS, Finance
Tilburg University
International Business, Economics, European Union
Carl Duisberg Center
Certificate of Intermediate German, German
Intuit Payment Solutions April 2012 - Present
GreatCall February 2010 - March 2012
FLEETCOR April 2005 - April 2010
Skills
Process Improvement, Microsoft Office, Customer Service, Team Leadership, Leadership, Management, Training, Microsoft Excel, Team Building, Business Analysis, Sales, Windows, Account Management, Project Management, PowerPoint, Microsoft Word
Education
Mt. San Antonio College 1992 — 1994
Associate of Arts and Sciences (AAS), Psychology, 3.2
Diamond Resorts International® June 2015 - Present
ZuperBid Online Restaurant and Bar Supply Marketplace February 2015 - Present
MGM Resorts International November 2013 - March 2015
Travalex October 2012 - September 2013
GreatCall September 2008 - October 2012
Abastecedora de Bares y Restaurantes SA de CV November 2006 - September 2008
Skills
Wireless, Operating Systems, Team Leadership, Team Building, Product Development, Project Management, Business Analysis, Customer Service, Retail, Sales, Sales Management, CSS, Microsoft Office, Strategic Planning, Inventory Management, Start-ups, Training Delivery, Employee Training, Call Centers, Technology, Analysis, Vendor Management, Cross-functional Team..., Management, Training, E-commerce, Wholesale
Education
Alliant International University-San Diego Scripps Ranch 2004 — 2007
BS, International Business, Emphasis in Finance
First Taekwondo September 2011 - Present
GreatCall May 2013 - August 2015
ProNet Reno February 2012 - May 2013
Hewlett Packard August 2011 - January 2012
CVS Caremark July 2007 - May 2011
CVS Caremark July 2005 - July 2007
Skills
Instructional Design, Leadership, E-Learning, Public Speaking, Interviews, Management, Project Management, Training Delivery, Team Building, Web Design, Nonprofits, Social Networking, Coaching, Microsoft Office, Social Media, Captivate, Graphic Design, Organizational..., Curriculum Design, Blogging, SnagIt, Strategic Planning, Google+, Learning Management..., Technical Writing, Research, Blended Learning, ADDIE, Inventory Management, Mentoring
Education
Duquesne University 2009 — 2010
Master of Science (MS), Multimedia Technology, 3.97
Duquesne University 2001 — 2005
Bachelor of Arts (BA), Multimedia Technology, 3.26
Review Concierge October 2014 - Present
Hecht Consulting January 2013 - May 2014
Greatcall August 2010 - January 2011
Phoneware September 2009 - August 2010
Sciencell February 2007 - August 2007
Skills
Protein Chemistry, Computational Chemistry, Bioinformatics, Drug Discovery, Lifesciences, Biochemistry, Molecular Biology, Biotechnology, Drug Design, Chemistry, Java
Education
San Diego State University-California State University 2010 — 2012
Cell and Molecular Biology, M.S.
University of Chicago 1999 — 2004
Bachelors of science, Biology, General
San Diego Miramar College
Biotech Certificate, Biology
GreatCall July 2013 - Present
Alere Health January 2012 - May 2013
Paul Perryman's Job Search February 2011 - December 2011
Wells Fargo October 2009 - February 2011
Anvil International December 2003 - July 2009
LEEP ENTERTAINMENT January 1996 - January 2003
Skills
Pricing, Sales Management, Account Management, New Business Development, Negotiation, Team Building, Business Development, Customer Service, Contract Negotiation, Operations Management, Strategic Planning, Sales Process, Online Advertising, Marketing Strategy
Education
American River College 1976 — 1977
1yr, Business Management
GreatCall June 2015 - Present
Equality Health March 2015 - Present
Hispanic Medical Alliance IPA March 2015 - Present
Health BI January 2015 - Present
Univita Health Inc May 2012 - January 2015
Univita Health Inc December 2008 - May 2012
Healthways December 2006 - February 2008
Axia Health Management August 2003 - December 2006
CVS Caremark Corporation April 1998 - May 2003
Education
Butler University 1993 — 1996
Master of Business Administration (MBA)
GreatCall April 2013 - Present
Sony Online Entertainment 2010 - 2012
EEDAR November 2009 - April 2010
Skills
PC building, PC, Software Installation, Quality Auditing, Visual Inspection, Customer-focused Service, Conflict Resolution, Pop Culture, Geek Culture, Video Games, RPG, Pen and Paper..., Board Games, Computer Games, Game Development, Gameplay, Level Design, PS3, Xbox 360, MMO, MMORPG, Game Design, Google Docs, User Interface, Media Analysis, Wikis
Education
California State University-San Marcos 2005 — 2007
Literature and Writing
Sullivan County Community College 2002 — 2004
Associate of Arts (A.A.), Environmental Studies
MC Appliance February 2014 - Present
GreatCall March 2011 - February 2014
Sears Holdings Corporation May 2009 - March 2011
Sears Holdings Corporation April 2007 - May 2009
Sears Holdings Corporation July 2005 - October 2007
Frito Lay May 1997 - July 2005
Skills
Retail, Merchandising, Forecasting, Management, New Business Development, Sales, P&L Management, Product Development, Sales Presentations, Negotiation, B2B, Leadership, Business Development, Marketing, Pricing, Profit, Strategic Planning, Inventory Management, Inventory Control, Customer Service, Store Management, Strategy, Competitive Analysis, Account Management, Vendor Relations, Social Media Marketing, Project Planning, Marketing Strategy, Account Development, Buying, Vendor Management, Retail Management, P&L, Category Management, Retail Math, Promotions, Product Marketing, Advertising, Planning, Replenishment, Supply Chain Management, JDA, Visual Merchandising, JDA Space Planning..., Consumer Electronics, Retail Category..., Multi-channel Retail, Building Relationships, Key Account Management, CPFR
Education
Northern Illinois University - College of Business 2013 — 2014
Master of Business Administration (MBA), Marketing and Finance
University of Phoenix 2002 — 2004
BA Business Management, Business Management
Greatcall QA SpecialistGretacall2009 - Present
Education
MediaTech Institute- Oceanside 2013 — 2014
Diploma, Sound Engineer
San Diego Miramar College 1997 — 1999
Associate’s Degree, Business Administration and Management, General
D&J Home Care April 2013 - Present
Briarwood Ford, Inc September 2012 - February 2013
GreatCall July 2010 - October 2011
Vertebrata Reproductions September 2008 - April 2009
Skills
Call Center, Wireless, Customer Retention, Customer Satisfaction, Customer Experience, Telecommunications, Customer Service, Technical Support, Troubleshooting, Sales, Mobile Devices, Call Centers, Tutoring, Training
Education
Brigham Young University 2004 — 2011
Bachelor of Science (BS), Linguistics
GreatCall September 2012 - Present
LOFTBPO September 2011 - January 2012
EyeWonder March 2010 - May 2011
EyeWonder January 2008 - February 2010
RMG Connect August 2008 - November 2008
EyeWonder April 2007 - December 2007
Dixie (Georgia Pacific) 2006 - 2006
Skills
Digital Marketing, Rich Media, Mobile Advertising, DoubleClick, Online Advertising, Ad Serving, Interactive Marketing, Interactive Advertising, Digital Media, Behavioral Targeting, Digital Strategy, Mobile Marketing, Ad Networks, Media Buying, Atlas, Marketing Strategy, Integrated Marketing, Account Management, Strategic Planning, Media Planning, Analytics, Advertising Operations, Marketing Communications, Campaign Management, Advertising, SEM, Marketing, Display Advertising, Mobile Devices, comScore
Education
Art Institute of Atlanta 2004 — 2006
Bachelor of Arts, Advertising
Georgia Institute of Technology 2001 — 2003
Vikhe Patil Memorial School
ResMed January 2015 - Present
Intuit May 2014 - December 2014
PETCO Animal Supplies, Inc. July 2011 - May 2014
GreatCall November 2009 - July 2011
24 Hour Fitness August 2007 - November 2009
BB&T August 2006 - May 2007
GMAC Insurance March 2005 - August 2006
Skills
Competitive Analysis, Analytics, Forecasting, Direct Marketing, Marketing Strategy, Strategic Planning, Market Research, Pricing, Microsoft Excel, Cross-functional Team..., Marketing, Business Analysis, Customer Service, Advertising, Negotiation, Merchandising, Access
Education
High Point University 2005 — 2007
MBA, Business Administration and Management, General
The University of Georgia 1999 — 2002
BA, Political Science
Alliance Data August 2015 - Present
Qualfon/Center Partners August 2014 - August 2015
AZ Jack Russell Rescue, Inc. June 2008 - July 2014
Express Employment Professionals July 2013 - December 2013
GreatCall March 2013 - July 2013
GoDaddy.com December 2008 - January 2013
Insight Enterprises June 2003 - November 2008
Club Med October 2002 - June 2003
Super Shuttle October 2001 - December 2002
Salt River Project Credit Union January 2001 - September 2001
Skills
Negotiation, Troubleshooting, Research, Pricing, Solution Selling, Project Management, Customer Service, Sales, Cross-functional Team..., Team Building, Team Leadership, Strategic Planning, Product Management, Marketing Strategy, B2B, Sales Process, Selling, Product Marketing, Salesforce.com, Customer Satisfaction, Networking, Account Management, Training, Leadership, CRM, Sales Presentations, Business Development, Direct Sales, Management, Start-ups, Lead Generation, New Business Development, E-commerce, Strategic Partnerships
Education
Indiana University Bloomington
B.M.E, Music Education, 3.8
108 Solutions, LLC October 2013 - Present
AppStar Financial April 2013 - October 2013
Harte-Hanks, Inc. January 2013 - May 2013
Paramount SEM November 2012 - January 2013
GreatCall August 2011 - November 2012
Phone Ware Inc. December 2010 - August 2011
Alliance Health Advisers June 2009 - November 2009
National Health Care Associations September 2007 - May 2009
Pacific Monarch Resorts April 2007 - September 2007
Newline Promotions May 2005 - February 2007
Skills
Health Insurance, Customer Service, Microsoft Office, Microsoft Excel, Team Leadership, Lead Generation, Direct Sales, Sales Process, Selling, B2B, Sales, Cold Calling, Microsoft Word, Small Business, Telemarketing, Databases, Account Management, Call Centers, Marketing, Sales Management, Marketing Strategy, Customer Retention
Education
San Diego Mesa College
Business, Management, Marketing, and Related Support Services
GreatCall July 2015 - Present
ARS - American Residential Services July 2013 - July 2015
Metro Comprehensive Medical Center October 2012 - July 2013
Time Warner Cable November 1997 - October 2012
Time Warner Cable May 1997 - November 2006
Time Warner Cable December 1995 - May 1997
Time Warner Cable June 1989 - December 1995
Skills
Call Center, Telecommunications, Customer Satisfaction, Vendor Management, Customer Service, Customer Experience, VoIP, Performance Management, Process Improvement, Broadband, Workforce Management, Customer Retention, Team Building, Troubleshooting, Team Leadership, Employee Relations, Wireless, Training, Project Management, Coaching, Call Centers, Computer Network..., Cross-functional Team..., Leadership, Management, Program Management
Education
San Diego State University-California State University 1994 — 1999
Bachelor of Science (BS), Psychology
Lafayette Elementary School
Lafayette Elementary School
Madison High School
GreatCall October 2014 - Present
Skills
C#, .NET, jQuery, ASP.NET, SQL Server Management..., Testing, Systems Analysis &..., Troubleshooting,..., Process Standardization..., Strategic Planning &..., Web Analytics/Reporting..., Technical Requirements..., Client/Server..., Web Development..., Full Life Cycle..., Strong Analytical..., Languages: C/C++, C#,..., T-SQL, PowerShell,..., Development Tools: MS..., MS Office (Excel, Word,..., Mentor Graphics Tool..., SQL Server 2005..., Subversion, IIS,..., CruiseControl.NET,..., Apache, .NET Framework..., Platforms: Microsoft..., AngularJS, Web Applications, Subversion, Databases, Enterprise Software
Education
San Diego State University-California State University 2001 — 2008
BS
Verve Mobile June 2015 - Present
Tech March 2014 - June 2015
Bridgepoint Education June 2011 - March 2014
GreatCall December 2008 - May 2011
University of California February 2006 - December 2008
Skills
Data Mining, Statistical Modeling, Analytics, Predictive Modeling, Data Analysis, Statistics, SQL, R, Databases, Decision Trees, Segmentation, Quantitative Analytics, Neural Networks, Survival Analysis, Logistic Regression, Tableau, Customer Analysis, Marketing Analytics, Customer Insight, Factor Analysis, Time Series Analysis, Predictive Analytics, Data Visualization
Education
Isenberg School of Management, UMass Amherst 1999 — 2005
Ph.D., Operations Research, Organizational Behavior, Statistics
Technical University Sofia 1990 — 1995
M.Sc., Computer Science
GreatCall April 2013 - Present
Jenny Craig January 2012 - January 2013
Telgian November 2009 - December 2011
MasonPrahl Creative July 2008 - November 2009
Jacob Tyler Creative Group November 2008 - October 2009
Sapient August 2004 - May 2008
eFactor Media March 2004 - June 2004
Bailey Gardiner March 2003 - September 2003
Vision461 September 2001 - April 2002
Skills
Marketing Communications, Advertising, Marketing Strategy, Integrated Marketing, Brand Development, Brand Awareness, Copywriting, Content Strategy, Interactive Marketing, Creative Direction, Marketing, Lead Generation, Press Releases, Digital Media, Social Media Marketing, Newsletters, Online Marketing, CRM, Management, Online Advertising, SEM, Blogging, User Experience, Google Analytics, Event Management, B2B, Trade Shows, Analytics, Web Design, SEO, Digital Marketing, Mobile Marketing, Corporate Identity, Direct Marketing, Social Media, Corporate Branding, Editing, Strategic Partnerships, Multi-channel Marketing, Digital Strategy, Social Networking, Brochures, Creative Writing, Promotions, Trade Show Management, Creative Development, Strategy
Education
Orange Coast College
AA
San Diego State University-California State University
BA
GreatCall September 2010 - Present
Smith Micro Software October 2009 - September 2010
Hewlett Packard July 2007 - October 2009
Kyocera Wireless January 2004 - July 2007
Hitachi Data Systems September 1999 - January 2004
Hitachi PC Corporation March 1997 - September 1999
Hitachi Ltd September 1990 - September 1995
Skills
Product Management, Mobile Devices, Cross-functional Team..., Wireless, Product Development, Competitive Analysis, Strategy, Mobile Applications, Product Planning, User Experience, Go-to-market Strategy, Product Launch, Start-ups, Strategic Partnerships, CRM, New Business Development, Lean Startup
Education
Santa Clara University 2000 — 2002
Master of Business Administration (M.B.A.)
University of California, Santa Cruz 1998 — 1999
Certificate in Project Management
Cornell University 1986 — 1990
BA, Physics
Scarsdale High School
OSG Billing Services October 2012 - Present
Ports America November 2011 - October 2012
GreatCall December 2007 - August 2011
GreatCall December 2007 - August 2011
Vistage International February 2005 - May 2007
Goal Financial April 2003 - April 2004
Rex TV and Appliance December 1999 - January 2003
Skills
Process Improvement, Team Building, Business Strategy, Leadership, Strategic Planning, New Business Development, Forecasting, Product Development, Strategy, Integrated Marketing, Training, Project Portfolio..., Sales Management, Management, Mobile Devices, Sales, Business Process..., Start-ups, Marketing, Risk Management, Integration, Team Leadership, Account Management, Analysis, Business Analysis, Business Development, Business Intelligence, CRM, Call Centers, Change Management, Coaching, Cross-functional Team..., Customer Service, Operations Management, Program Management, Project Management, Project Planning, Sales Operations, Telecommunications
Education
Devry University - Keller Graduate School of Management 2009 — 2010
CPM, Certified Project Manager
University of Phoenix 2005 — 2007
MBA
Ohio University 1996 — 2002
BSS, Sports Management/Communications
Shadyside HIgh School 1992 — 1996
GreatCall September 2010 - Present
GreatCall June 2010 - September 2010
GreatCall January 2010 - June 2010
Golf Galaxy August 2008 - December 2009
Piper Jordan December 2006 - August 2008
Education
Purdue University 2002 — 2006
Communications
MediaTek December 2014 - Present
Saint-Gobain Performance Plastics 2011 - December 2014
GreatCall September 2006 - February 2011
Qualcomm June 1996 - September 2006
Skills
Marketing, Strategy, Mobile Marketing, Sales, Product Marketing, Go-to-market Strategy, Mobile Devices, Wireless, Lead Generation, B2B, Management, Program Management, Public Relations, Competitive Analysis, Product Launch, Product Management, Strategic Partnerships
Education
Pepperdine University 1987 — 1991
Bachelor's Degree, Marketing / Advertising
GreatCall February 2014 - Present
Bluepoint Solutions April 2013 - January 2014
Sequenom September 2011 - April 2013
SIATech January 2008 - September 2011
Skills
Web Services, SharePoint, Databases, Project Management, Microsoft SQL Server, ASP.NET, REST, SSIS, Active Directory, Microsoft Office, WCF, Business Analysis, Enterprise Software, SQL, Requirements Gathering, Visio, Analysis, Agile Methodologies, XML
Education
San Diego State University-California State University 2002 — 2007
B.S., Information & Decision Systems
Stanton Optical November 2014 - Present
GreatCall April 2013 - October 2014
Jenny Craig March 2004 - February 2013
Skills
Nutrition, Coaching, Recruiting, Business Analysis, Consulting, Team Building, Leadership Development, Strategic Planning, Training, Customer Service, Siebel, Change Management, Public Speaking, Sales, Program Management, Process Improvement, Personal Development, Project Management, Management Consulting, Performance Management, Leadership
Education
Cooper Institute 2007 — 2008
Foods, Nutrition, and Wellness Studies, General
Cuesta College 1997 — 2001
Communications, Nutrition
Sprint May 2015 - Present
Reliable{Coders} July 2014 - November 2014
GreatCall January 2010 - May 2013
Action Maintenance Systems May 2008 - April 2009
Sony Electronics January 2006 - June 2007
Skills
Lead Generation, Social Media Marketing, Marketing, Marketing Strategy, Sales, Customer Retention, Salesforce.com, Account Management, Customer Service, Cold Calling, Contract Negotiation, Marketing Communications, Market Research, Product Development, Face to Face Sales, ACT CRM, Deal Closure, Leadership, Social Media, Management, Microsoft Office
Education
San Jose State University
Bachellor of Science-Business Administration, Marketing, Alumni
Poway High
Altium October 2013 - Present
Seacret February 2013 - Present
LegalShield, Independent Associate May 2012 - Present
GreatCall April 2010 - September 2011
La Costa Grill March 2009 - April 2010
Buffini and Company December 2005 - February 2008
The Eastridge Group September 2005 - December 2005
Registry Network February 2004 - August 2005
By Referral Only November 2001 - August 2002
Sunshine Communications April 2000 - September 2001
Skills
Selling, Customer Service, Customer Relations, Network Operations, Graphic Design, Audio Editing, audio mixing, Video Editing, Video Production, Online Video Production, Sound Editing, live sound reinforcement, Public Speaking, Social Media Marketing, Conflict Resolution, Organizational..., Video, Team Building, Public Relations, Personal Development, Entrepreneurship, Team Leadership, Social Networking, Nonprofits, Teaching, Training, Coaching, Leadership Development, Reinforcement, Sales
Education
Coleman College 2002 — 2003
Associate of Science (A.S.), Computer Applications and Networks
El Camino High School 1993 — 1997
Diploma, General Education
Telematics Weekly November 2008 - Present
GreatCall September 2010 - May 2013
Archetype Inc October 2006 - April 2008
Quake Global October 2005 - October 2006
Skills
Mobile Devices, Sales, M2M, Telecommunications, Communication, Needs Analysis, Business Development, Strategic Partnerships, Entrepreneurship, Brand Collaboration, Marketing, Public Speaking, Telematics, Product Management, Wireless, Enterprise Software, Start-ups, Product Marketing, Salesforce.com, Leadership Development, Team Building, Predictive Analytics
Education
University of California, Los Angeles 1994 — 1997
B.A., Psychology
College of the Canyons 1990 — 1994
A.S., Biology
Zahn Innovation Center 2014 - Present
MarketWise Consulting 2012 - Present
GreatCall 2011 - 2012
Apria Healthcare 2009 - 2011
CONNECT Springboard Program 2008 - 2010
US LABs 2006 - 2008
Gen Probe 1997 - 2006
Hybritech, Inc. 1992 - 1997
Touche Ross / Braxton Associates 1987 - 1992
Skills
Strategy Development, New Business Development, Marketing Strategy, Corporate Development, Technology Transfer, Valuation, Portfolio Management, Commercialization, Strategy, Oncology, Product Marketing, Biotechnology, Mergers, Business Development, Start-ups, Entrepreneurship, Infectious Diseases, Strategic Business..., Global Business..., Key Account..., Strategic Partnerships, Strategic Alliances, MBA, Mergers & Acquisitions, Change Management, Cross-functional Team..., Genomics, Program Management, Product Launch, Venture Capital, Personalized Medicine, Executive Management, Market Development, Management, Molecular Diagnostics, Competitive Analysis, Healthcare, Medical Devices, Marketing, Market Analysis, Market Research, Business Strategy, Leadership, Strategic Planning, Hardware Diagnostics, Mobile Devices, Consulting
Education
Stanford University Graduate School of Business 1985 — 1987
MBA, Strategy and Business Development
University of California, Berkeley 1981 — 1983
MS, Chemical Engineering
Massachusetts Institute of Technology 1977 — 1981
BS, Chemical Engineering
GreatCall March 2009 - Present
Vaco September 2007 - March 2009
Nuvasive 2008 - 2008
H5 2006 - 2007
Gap Inc. May 2002 - December 2005
Deloitte & Touche September 1999 - March 2002
Skills
Forecasting, Accounting, Sarbanes-Oxley Act, Finance, Budgets, Financial Analysis, Analytics, Auditing, Corporate Finance, Income Statement
Education
JFK University 2004 — 2006
Master of Arts (M.A.), Sport Psychology
University of California, Los Angeles 1995 — 1999
Bachelors, Business/Economics, Accounting
ReMend August 2014 - Present
Revlon Professional Brands January 2014 - July 2015
GreatCall November 2011 - January 2014
Cox Communications 1997 - 2009
UMUC 2006 - 2008
Skills
Troubleshooting, Windows 7, XP, Customer Service, Management, Process Improvement, Program Management, Leadership, Vendor Management, Customer Satisfaction
Education
Capella University 2011 — 2014
Master of Science (M.S.), Human Services
University of Maryland University College 2006 — 2008
Bachelor of Science in Business Administration, Businss Administration
Real Estate Marketing September 2012 - Present
Sevilla July 2012 - Present
Viejas Enterprise January 2007 - Present
GreatCall March 2012 - May 2012
Ashford University 2008 - 2012
UPS October 2003 - July 2007
US Navy January 1998 - August 2003
Skills
Customer Service, Microsoft Office, Sales, Public Relations, Event Planning, Event Management, Public Speaking, Social Media, Social Media Marketing, Social Networking, Team Building, Microsoft Excel, Marketing Strategy, Strategic Planning
Education
Ashford University 2012 — 2013
Master of Business Administration (MBA), Marketing, 3.0
Ashford University 2008 — 2012
Bachelor Degree, Public Relations & Marketing, 3.25
GreatCall March 2014 - Present
Sony Electronics January 2011 - March 2014
Sony Electronics July 2006 - January 2011
Sony Electronics September 2003 - July 2006
Sony Electronics May 2002 - September 2003
LSI Corporation June 1999 - January 2002
Skills
Subversion, Agile Methodologies, Scrum, Software Engineering, Consumer Electronics, Object Oriented Design, Perl, C++, Software Development, Android, Linux, C, Java, C#, Objective-C, HTML, Design Patterns, JavaScript, Embedded Software, OOP, Visual Basic, Windows, XML, Visual Studio, Software Design, CVS, Web Services, Operating Systems, VBScript, Software Quality..., Android Development, WCF, AJAX, JSON, ASP.NET MVC, WPF, iOS development, Agile & Waterfall..., jQuery, Bugzilla, Git
Education
University of Minnesota-Twin Cities 1998 — 2001
Bachelor of Science (B.S.), Computer Engineering
Inver Hills Community College 1996 — 1998
Associate of Arts (A.A.), General Studies
GreatCall March 2014 - Present
Ashford University October 2012 - March 2014
USE Credit Union February 2012 - September 2012
University of Phoenix April 2007 - May 2011
Skills
Finance, Financial Analysis, Relationship Management, Leadership Development, Managerial Finance, Coaching, Accounts Receivable, Financial Services, Oracle Applications, PeopleSoft Financial, Higher Education, Credit Analysis, Banking, Credit Unions, Investments, Risk Management, Leadership, Management, Credit, CampusVue
Education
Ashford University 2012 — 2014
Bachelor of Science (BS), Finance
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Organizational Management
SmartDrive Systems August 2015 - Present
Hewlett-Packard (Kforce consultant) October 2014 - August 2015
Cabrillo National Monument Conservancy 2013 - 2015
Cabrillo National Monument Conservancy 2013 - 2015
Bridgepoint Education April 2013 - October 2014
GreatCall May 2012 - April 2013
LumenVox May 2005 - May 2012
Progressive Computing LLC. May 2005 - April 2012
Skills
Quality Assurance, Software Development, XML, Visual Studio, Linux, C#, Microsoft SQL Server, Agile Methodologies, Software Engineering, Software Configuration..., C++, Distributed Systems, Java, Software Design, HTML, SQL, Scrum, Mobile Applications, Windows
Education
Coleman College 2002 — 2006
Bachelor's degree, Computer and Information Sciences, General
GreatCall July 2015 - Present
Mission Solutions Engineering (MSE) November 2009 - July 2015
Skills
Java, Software Development, C++, JavaScript, Linux, SQL, XML, Software Engineering, Unix, MySQL, Eclipse
Education
The College of New Jersey 2005 — 2009
Bachelor’s Degree, Computer Science
GEICO September 2014 - Present
GreatCall October 2010 - September 2014
LA Weightloss October 2006 - July 2008
Oak N Brass Country Home Furnishings August 2004 - September 2006
Skills
Direct Sales, Sales Operations, Selling, Sales Management, Sales, Telecommunications, Quota Achievement, Sales Process, Strategic Partnerships, Call Centers, Highly motivated..., Wireless, Solution Selling, Customer Satisfaction, Negotiation, Team Leadership, Account Management, Customer Retention, Commissioning, Top Producer, Team Building, Salesforce.com, Forecasting, Business Development, Strategy, Management, Persuasiveness, Training
Education
Palomar College 2010 — 2015
A.A, Social and Behavioral Sciences
Palomar College
Associate's degree
GreatCall December 2013 - Present
TIG May 2010 - Present
Overland Storage April 2008 - April 2010
TEKsystems August 2007 - April 2008
Union Pacific Railroad July 2006 - August 2007
St Elizabeth Regional Medical Center April 2004 - July 2006
Class.com August 2004 - April 2005
SYS Technologies November 2003 - July 2004
Physicians DataTrust May 2003 - October 2003
Vantage Med January 2001 - April 2002
Skills
CompTIA A+ Certification, CompTIA Network +..., CompTIA Security +, CompTIA, VMware, Troubleshooting, Active Directory, Microsoft Exchange, Disaster Recovery, Network Administration, Operating Systems, Software Installation, Technical Support, Computer Hardware, System Administration, VPN
Education
MiraCosta College 2002 — 2003
Certificate of Completion, Computer Network Administration
Southern New Hampshire University
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
GreatCall May 2013 - Present
Superior Message Center March 2008 - July 2010
Skills
Customer Service, Troubleshooting, Microsoft Office, Windows, Security, Windows 7, Call Centers
Education
MiraCosta College 2005 — 2005
Palomar College 2002 — 2004
Ablaze Ventures 2015 - Present
Jack Cooper Holdings 2014 - Present
Volcano Corporation 2009 - 2015
GreatCall 2008 - 2009
Ophthonix 2006 - 2007
Harvard Business School 2004 - 2006
Procter and Gamble 2003 - 2006
Strategic Excellence 1999 - 2001
Cap Gemini Ernst & Young 1997 - 2001
Skills
Cross-functional Team..., Competitive Analysis, Strategy, Product Management, Global Marketing, Product Launch, Product Marketing, Product Development, Business Strategy, Marketing Strategy, Strategic Partnerships, Start-ups, Strategic Planning, Consumer Products, Commercialization, Marketing, Product Innovation, Go-to-market Strategy, Business Development, Corporate Development, Inspiration, Coaching, Brand Management, Marketing Communications, Medical Devices, Integrated Marketing, Management Consulting, Digital Marketing, Entrepreneurship, Social Media Marketing, Corporate Communications
Education
Harvard Business School 2001 — 2003
MBA
Duke University 1993 — 1997
B.A., Public Policy Studies, Markets and Management
GreatCall June 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Teaching, Photoshop, Public Speaking, Editing, C++, C
Education
San Diego State University-California State University 2012 — 2014
Master of Science (M.S.), Computer Science
RNS Institute Of Technology 2007 — 2011
Bachelor of Engineering (B.E.), Instrumentation Technology
GreatCall March 2014 - January 2015
AccuStaff February 2013 - November 2013
arvato systems February 2013 - November 2013
Independent Inc June 1996 - December 2010
Skills
Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, Data Entry, Customer Service, Management
Education
Carrer College of Norther Nevada (CCNN) 2010 — 2012
Associate's degree, Medical/Clinical Assistant, B
Career College of Northern Nevada 1996 — 2007
MicroComputer, Data Processing
Shamir Insight March 2014 - Present
GreatCall January 2008 - August 2012
Skills
Strategic Partnerships, Start-ups, Process Improvement, Wireless, Cross-functional Team..., Program Management, Product Management, Project Management, Analytics, Business Development, Forecasting, Strategy, Salesforce.com
Education
Hartwick College 1990 — 1994
BA, Business
GreatCall September 2011 - Present
FanBox February 2008 - August 2011
Skills
Agile Methodologies, jQuery, AJAX, JavaScript, C#, Subversion, ASP.NET, Web Services, XML, .NET, Web Applications, Mobile Applications, Scrum, CSS, SQL, Microsoft SQL Server, Web Development, Continuous Delivery
Education
Case Western Reserve University 2003 — 2007
BS, Computer Science
GreatCall June 2014 - Present
TechFlow, Inc. August 2011 - June 2014
FactSet Research Systems July 2010 - May 2011
SRC June 2008 - August 2008
Polatin Corporation June 2007 - November 2007
Mental Rehabilitation Training Software June 2007 - November 2007
Skills
Java, C++, REST, JSON, GWT, Smart GWT, Mule ESB, SQL, Eclipse, Ozone, Perforce, Flex, ActionScript, SOAP, XML, C#, Linux, JMS, Databases, Android Development
Education
Rochester Institute of Technology 2005 — 2010
BS, Computer Science
ecoATM May 2014 - Present
GreatCall February 2014 - May 2014
MedImpact Healthcare Systems, Inc. September 2013 - December 2013
Cognella August 2013 - September 2013
American Customer Care February 2012 - December 2012
Time Warner Cable November 2007 - December 2010
Skills
Call Centers, Customer Experience, Customer Satisfaction, Inbound Marketing, Telemarketing, Contact Centers, Technical Support, Customer Retention, Customer Service, Call Center Development, Troubleshooting, Outsourcing, Invoicing, Telecommunications, Sales, Quality Assurance
Education
DeVry University 2015 — 2016
Network Administration
California College San Diego 2012 — 2014
Associate's Degree, Computer Systems and networking
Cuyamaca College 2011 — 2014
Currently Attending, Paralegal Studies
UEI 2007 — 2007
Diploma, Computer Technology/Computer Systems Technology
GreatCall March 2014 - Present
US Army April 2007 - April 2015
Union City Police Department February 2013 - December 2013
Starbucks May 2005 - August 2008
Skills
Supervisory Skills, Telecommunications, Training, Employee Training, Quality Assurance, Payroll, Time & Attendance, Scheduling, Team Management, Team Building, Team Leadership, Coaching, Customer Satisfaction, Customer Service, Call Centers, Time Management, Sales, Sales Order Processing, Computers, Networking
Education
Kaplan University 2010 — 2013
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science, 3.87
GreatCall September 2012 - Present
Convergys November 2010 - May 2012
Cessna Aircraft Company April 2008 - March 2009
Logistics Resources Incorporated (Spirit Aero Systems) February 2007 - April 2008
Skills
Vast experience in..., Proficient with PC and..., Ability to establish..., Ability to work..., Ability to overcoming..., Great experience in..., Ability to providing..., Call Centers, Sales, Telecommunications, Manufacturing, Direct Sales, Microsoft Office
Education
Butler County Community College 2010 — 2011
Palomar College
Computer Software Engineering
GreatCall September 2014 - Present
Living Spaces Furniture June 2014 - September 2014
Fry's Electronics October 2010 - June 2014
TNK Construction February 2005 - October 2010
Skills
Computer Hardware, Computer Maintenance, Sales Process, Construction, Electronics, Microsoft Office
Education
Palomar College 2007 — 2009
Information Technology
GreatCall October 2014 - Present
GreatCall February 2014 - October 2014
Aerotek December 2013 - February 2014
Designs by Joseph 2005 - January 2014
Skills
Active Directory, Microsoft Exchange, Desktop Application..., Computer Hardware, Laptops, Technical Support, Software Installation, Hardware, IIS, Operating Systems, Troubleshooting, Remote Desktop, Windows Server, Microsoft SQL Server, Windows 7, Agile Methodologies, Scrum
Education
Rio Salado College
Associate of Science (A.S.)
Pacific Western Bank July 2015 - Present
GreatCall September 2014 - May 2015
Chase 2006 - 2014
Cypress West Federal Credit Union August 2004 - January 2006
Konami Digital Entertainment October 1998 - September 1999
Jmco Electronics November 1997 - July 1998
Party America September 1997 - October 1997
Skills
Windows 7, Windows XP, Help Desk Support, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, OS X, iOS, Sales, Customer Service, Leadership, Social Networking
Education
San Jose State University 1998 — 2003
Bachelor of Science (BS), Management Information Systems
Carlmont High School 1994 — 1998