Consumer Cellular, Inc.
Industry: Mobile network operator company
DescriptionConsumer Cellular is an American postpaid mobile virtual network operator founded by John Marick and Greg Pryor in October 1995. The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. Customer service: 1 (888) 345-5509 CEO: John Marick (Oct 1995–) Founded: 1995 Area served: United States of America Number of employees: 1,000 (2014) Founders: John Marick, Greg PryorPopular productsAlcatel GO FLIP (51)Doro PhoneEasy 626 (43)Alcatel Go Flip (37)Consumer Cellular $10 All-In-One SIM Card – T-Mobile (9)Consumer Cellular Doro 7050 Cell Phone (25) (function(){google.sc=google.sc||{};google.sc.init=function(b,e,n,f,p,q){if((b=document.getElementById(b))&&(0!=b.offsetWidth||0!=b.offsetHeight)){var h=b.querySelector("div"),k=h.querySelector("div"),c=0,g=h.scrollWidth-h.offsetWidth;if(0
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Consumer Cellular, Inc. Employees
Gallagher Designs January 2015 - Present
Flag Garment Company June 2013 - Present
Ron Thompson's Plumbing June 2014 - January 2015
Sun Dog Construction January 2014 - June 2014
Ostrom Glass and Metal Works January 2013 - September 2013
Miller Paint Co. June 2012 - September 2012
Consumer Cellular, Inc. June 2011 - September 2011
Trout Creek Group 2009 - 2011
Skills
Graphic Design, Logo Design, Illustration, Creativity, Construction, Adobe Creative Suite, Final Cut Pro, Vector Illustration, Visual Communication, Drawing, InDesign, Typography, Creative Direction, Graphics, Illustrator
Education
Pacific Northwest College of Art 2011 — 2012
Graphic Design
Lakeridge High School 2007 — 2011
Samsung March 2015 - Present
Optum December 2014 - February 2015
Progressive Financial Services October 2014 - November 2014
MASK (Mothers Awareness on School Age Kids) June 2011 - October 2014
Independent Contractor/Consultant May 2013 - September 2014
Consumer Cellular, Inc. January 2012 - June 2012
Mrs. Hancock's, Inc. June 2011 - July 2011
Skills
Social Media, Non-profits, Public Relations, Social Networking, Event Planning, Fundraising, Event Management, Community Outreach, Volunteer Management, Public Speaking, Nonprofits, Marketing, Brand Development, Research, Facebook, Media Relations, Social Media Marketing, Management, Creative Direction
Education
Rio Salado College 2014 — 2016
Mesa Community College 2011 — 2016
Primavera Online High School 2010 — 2011
Graduated
Hamilton High School 2008 — 2010
Consumer Cellular, Inc. April 2015 - Present
Standard TV & Appliance March 2013 - March 2015
Indow Windows September 2012 - March 2013
FIR Advertising April 2012 - June 2012
H&M October 2011 - June 2012
Skills
Social Media, Market Research, Marketing Research, Online Marketing, Sales, Social Networking, Event Planning, Market Planning, Strategic Planning, 75 WPM, Microsoft Office, Windows, Mac, POS, Photoshop, Invoicing, Product Ordering, Salesforce.com, Google Docs, Buffer, Social Media Marketing, PowerPoint, Customer Service, Brand Development, Facebook, Advertising
Education
Portland State University 2008 — 2012
Bachelor of Science (B.S.), Marketing
Portland State University 2008 — 2012
Bachelor of Science (B.S.), Advertising Management
Consumer Cellular, Inc. August 2013 - Present
Blockbuster October 2009 - March 2011
Walmart May 2008 - October 2009
T-Mobile January 2006 - February 2008
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Customer Service, Telecommunications, Technical Support, Troubleshooting, Sales, Team Leadership, Data Entry, Outlook, Customer Support, Mobile Devices, Microsoft Office, Retail, Telephone Skills, Receptionist Duties, Filing
Education
Central Oregon Community College 2010 — 2013
Associate's Degree, Transfer degree, 3.52
Clackamas Community College 2000 — 2002
Transfer Degree
Consumer Cellular, Inc. July 2014 - Present
Consumer Cellular, Inc. January 2014 - July 2014
United States Marine Corps January 2009 - December 2013
Skills
Information Assurance, Security Clearance, DoD, Security, Security+, Military, Network Security, Vulnerability Assessment, Information Security, Military Experience, Computer Security, Command, Information Security..., Cisco Routers, Cisco IOS, Servers, Windows Server, Server Administration, Microsoft Office, Microsoft Office..., NAS, Network Administration, Active Directory, Top Secret, System Administration, CompTIA, DNS, Switches, Microsoft Exchange, A Certified, TCP/IP, VMware ESX, System Deployment, Help Desk Support, COMSEC, VMware, Networking, CompTIA Security, CompTIA Security+, Hardware, Software Installation, Team Leadership, Program Management, Leadership, Operational Planning, Technical Support, Troubleshooting
Education
Chemeketa Community College 2014 — 2016
Associate's Degree, Computer Information Science - Networking Technology
Western Oregon University 2003 — 2005
No Degree, Computer Science
Days Creek High School 1999 — 2003
Diploma, HS Diploma
Anytime Fitness February 2015 - Present
Consumer Cellular, Inc. September 2013 - Present
Skills
Customer Service, Sales, Telecommunications, Wireless, Troubleshooting, Mobile Devices, Microsoft Office, Management, Leadership
Education
Central Oregon Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Accounting and Business/Management
High Speed Interconnects December 2014 - Present
PCC Structurals, Inc. April 2013 - September 2013
Electrochem Solutions Inc, a Subsidiary of Greatbatch Ltd. April 2012 - September 2012
Consumer Cellular, Inc. April 2010 - August 2010
Education
Oregon State University 2009 — 2014
Bachelor of Science (BS), Industrial-Manufacturing Engineering
Consumer Cellular, Inc. February 2012 - Present
Skills
Workforce Management, Training, Customer Retention, Performance Management, Call Centers, Employee Relations, Customer Experience, Customer Satisfaction, Recruiting, Coaching, Human Resources, Employee Training, Interviews, Employee Benefits, Onboarding, Customer Service
Education
Sunset High School
University of Oregon
Bachelor of Science (B.S.)
Cascade Microtech July 2014 - Present
Intel Corporation July 2013 - December 2013
Cascade Microtech March 2012 - July 2013
Consumer Cellular, Inc. April 2010 - July 2010
Skills
C++ Language, Assembly Language, Python, Labview, Java, Learn New Software..., Great communications..., Microsoft Word, C, C++, Linux
Education
Oregon State University 2009 — 2014
BS, Electrical and Computer Engineering
Bend Elks May 2014 - Present
Gonzaga University Athletic Department August 2011 - May 2014
Lines of Legacy January 2014 - May 2014
Portland Timbers May 2013 - August 2013
Consumer Cellular, Inc. June 2010 - August 2013
Bend Elks Baseball Club May 2012 - August 2012
Skills
Sales, Sports, Call Centers, Customer Retention, Event Management, Event Planning, Team Leadership, Customer Satisfaction, Cold Calling, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Marketing, Social Media, Sponsorship, Ticket Sales, Sports Marketing
Education
Gonzaga University 2010 — 2014
Bachelor of Education, Sport Management
Apple September 2015 - Present
Consumer Cellular, Inc. March 2014 - September 2015
Consumer Cellular, Inc. August 2013 - March 2014
IBEX Global October 2012 - August 2013
Sears Holdings Corporation July 2012 - October 2012
Sears Holdings Corporation October 2011 - July 2012
McDonald's Corporation October 2010 - October 2011
Skills
Avaya, Windows 7, XP, Mac OS, Customer Support, Technical Support, Contact Centers, Outsourcing, IVR
Education
Santa Rosa Junior College 2010 — 2011
Emergency Medical Technology/Technician (EMT Paramedic)
EC Company August 2014 - Present
Consumer Cellular, Inc. December 2013 - August 2014
United States Marine Corps December 2008 - December 2013
TEKsystems August 2008 - December 2008
ABSolutions Technical Consulting LLC. January 2006 - December 2008
CompuCom Systems Inc. and Business Education Compact (on-site at Intel Corporation) May 2007 - March 2008
Woodchuck Computer Services January 2005 - January 2006
Business Education Compact (on-site at Intel Corporation) September 2003 - October 2004
Skills
CompTIA A+ Certification, CompTIA Network+..., Security Clearance, Security+, Active Directory, Team Management, ESXi, VMware, Asset Management, Asset Allocation, Military Experience, Network Security, Computer Hardware, Server Administration, NetApp Filers, Cisco IOS, Small Business, Microsoft Exchange, Windows 7, Windows XP Pro, Windows Server, Data Center, IT Infrastructure Design, IT Infrastructure..., Troubleshooting, Servers, Disaster Recovery, Technical Support, Networking, Laptops, Switches, Operating Systems, Windows, Hardware, Linux, Help Desk Support, Computer Security, System Deployment, Network Engineering, DNS, Network Administration
Education
Portland Community College 2006 — 2008
AAS, Computer Information Systems w/ focus on networking
Consumer Cellular, Inc. September 2014 - Present
Central Oregon Community College November 2001 - August 2014
OBERG International January 1999 - May 2001
Embry-Riddle Aeronautical University January 1998 - November 1998
Embry-Riddle Aeronautical University January 1996 - January 1998
Skills
Windows Server, Active Directory, Group Policies and..., DHCP management, DNS management, Troubleshooting, Windows 7, Windows XP, Microsoft SQL Server, Networking, TCP/IP, Cisco IOS, Technical Support, SQL, Databases, PowerShell, VBScript, IIS, System Center Suite, Microsoft Exchange, Group Policy, SCCM, SCOM, Microsoft Servers, Windows, Cisco Routers, Integration, Network Administration, Security, DNS, Servers, Virtualization, System Administration, Public Speaking, Powershell
Education
Embry Riddle Aeronautical University-Prescott 1985 — 1989
B.S., Aviation Business Administration
Cacade High Scool
Digital Air Strike April 2015 - Present
Digital Air Strike December 2012 - April 2015
Consumer Cellular, Inc. October 2012 - December 2012
Consumer Cellular, Inc. April 2012 - October 2012
Perceptis August 2010 - April 2012
Skills
Marketing, Marketing Communications, Communication, Online Advertising, Manage Client..., Oral & Written..., Creative Strategy, Customer Service, Social Media, Social Media Marketing, Advertising, Marketing Strategy, Blogging
Education
Arizona State University 2007 — 2011
Communication
U.S. Department of Veterans Affairs May 2015 - Present
Willamette Pain and Spine Center May 2013 - October 2014
Willamette Pain and Spine Center August 2012 - October 2014
Progressive Rehabilitation Associates, L.L.C. October 2011 - September 2012
Center for Human Holistic's/Keith G. Lowenstein MD March 2006 - October 2011
Consumer Cellular, Inc. August 2003 - August 2005
The Good Guys August 2001 - April 2004
Skills
Leadership, Marketing, Event Planning, Team Building, Customer Service, Training, Social Media
Education
Portland State University
Bachelor's Degree, Child and Family Studies, 3.57
Consumer Cellular, Inc. May 2009 - Present
Black Ink Designs, LLC 2000 - Present
Black Ink Designs, LLC 2000 - Present
ebs Associates 2007 - 2008
ebs Associates 2007 - 2008
Skills
Graphic Design, Web Design, Dreamweaver, Flash, XHTML, Web Development, CSS, Management, Customer Service, Strategic Planning, Microsoft Excel, Graphics, Training
Education
Clackamas Community College 2000 — 2003
Computer Application Specialist
Consumer Cellular, Inc. June 2014 - Present
Consumer Cellular, Inc. June 2012 - June 2014
R2C Group August 2011 - June 2012
R2C Group September 2006 - August 2011
Paramount Pictures May 2004 - May 2006
20th Century Fox August 1997 - May 2004
Skills
Interactive Marketing, Integrated Marketing, Media Planning, Digital Strategy, Digital Marketing, Direct Response, Direct Marketing, Digital Media, Creative Strategy, Email Marketing, Social Media Marketing, Online Advertising, Advertising
Education
Portland State University 1991 — 1995
B.S., Business with the specialty of Marketing
Jolly Good Cleaning July 2014 - Present
Consumer Cellular, Inc. August 2013 - Present
Stream Global Services July 2012 - July 2013
Goathead Saloon July 2012 - July 2013
Arizona Songwriters Circle September 2011 - September 2012
Safelite AutoGlass July 2010 - July 2012
Skills
Pro Tools, Music, Social Media, Music Industry, Music Production, Microsoft Office, Event Planning, Social Media Marketing, Recording, Social Networking, Facebook, Photoshop, PowerPoint, Microsoft Excel, Audio Engineering, Composition, Entertainment, Editing, Sound, Customer Service
Education
The Conservatory of Recording Arts and Sciences 2011 — 2011
Certified, Audio Engineering
East Valley Institute of Technology 2000 — 2002
Certified, Radio Broadcasting
Providence Health & Services June 2014 - Present
TEKsystems September 2011 - June 2014
Consumer Cellular, Inc. July 2009 - July 2011
Vestas March 2008 - October 2008
Planar Systems September 2007 - April 2008
Kroger June 2006 - June 2007
Skills
Tidal Enterprise..., Technical Support, Computer Hardware, Windows, Computer Repair, Troubleshooting, Customer Service, Software Documentation, SharePoint, Training
Education
University of Oregon 2000 — 2004
Art, Design and Multimedia
Portland Community College 1996 — 2000
Oregon Transfer Degree, Everything
Consumer Cellular, Inc. March 2015 - Present
Consumer Cellular, Inc. August 2013 - March 2015
Awbrey Dental Group March 2012 - March 2013
St Charles Medical Center June 2008 - March 2012
Self Employed 2009 - December 2011
Campbell Consulting Group, Inc. 2008 - 2008
Edelman April 2007 - June 2007
The Ulum Group January 2007 - April 2007
Allen Hall Public Relations September 2006 - April 2007
University of Oregon September 2003 - April 2007
Skills
Writing, Research, Public Relations, Media Relations, Copywriting, Press Kits, Press Releases, Facebook, Microsoft Office, Event Management, PowerPoint, Editing, Newsletters, InDesign, Event Planning, Promotions, Customer Relations, Copy Editing, Marketing Communications, Publicity, Customer Service, Medical Billing, Project Coordination, Team Oriented, Administrative Support, Fundraising, Nonprofits, Social Networking, Recruiting, Administrative..., Social Media Marketing, Social Media, Time Management, Sales, Project Management
Education
University of Oregon 2003 — 2007
Bachelor of Science, Journalism, Public Relations, Communications and Business Administration
University of Oregon 2003 — 2007
Bachelor of Science (B.S.), Journalism: Public Relations
Consumer Cellular, Inc. May 2010 - Present
keith green Consuruction August 2010 - May 2011
Skills
Invoicing, Telecommunications, Wireless, Call Centers, Customer Retention, Cellular Communications, Customer Satisfaction, Customer Experience, Mobile Devices, Customer Service, Team Leadership, Accounting
Education
Brigham Young University - Idaho 2012 — 2015
Bachelor's degree, Business Administration and Management, General, Sophomore
Oregon Piper May 2001 - Present
Netflix October 2011 - August 2013
Consumer Cellular, Inc. April 2011 - October 2011
Huntleigh USA May 2007 - September 2008
Monmouth College August 2005 - October 2007
Skills
Bagpipes, Dance, Music, Customer Service, Customer Satisfaction, Technical Support, Theatre, Acting, Musical Theatre, Voice: Bari/Tenor, Dialects, Alto Sax, Running, Mountain biking, Japanese language, Teaching, Mountain Biking, Ski, Fundraising, Soccer, Commitment to Customer..., Enthusiastic..., Time Management
Education
University of Oregon 2008 — 2010
Bachelor of Science (BS), Theatre Arts
Monmouth College 2004 — 2007
Communications & Theatre Arts, Computer Science
Sam Barlow High School 1999 — 2004
High School Diploma, Theatre, Music
Consumer Cellular, Inc. August 2012 - Present
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Criminal Justice and Corrections
GNSA December 2013 - Present
Consumer Cellular, Inc. October 2013 - November 2013
University of Oregon March 2010 - August 2013
Allen Hall Advertising May 2012 - April 2013
University of Oregon June 2012 - August 2012
UO American Marketing Association May 2011 - May 2012
Tech Cadre September 2007 - June 2009
Community 101 May 2008 - May 2009
Skills
Dreamweaver, Digital Art, Web Design, Photoshop, Logo Design, Graphic Design, Adobe Creative Suite, Typography, Layout, Digital Illustration, Photography, Illustration, Illustrator, OS X, HTML, Graphics, WordPress, Flash, Advertising, InDesign, Digital Photography, Web Development, User Interface Design, CSS, Multimedia, Blogging, Final Cut Pro, Social Networking, Social Media, Drupal, Mac
Education
University of Oregon 2009 — 2013
Bachelor of Science (BS), Digital Arts, 3.73 Cumulative GPA
Milwaukie High School
Wells Fargo October 2014 - Present
Wells Fargo June 2013 - October 2014
Wells Fargo January 2013 - June 2013
Centene Corporation June 2012 - December 2012
Sam's Club April 2011 - November 2012
Consumer Cellular, Inc. March 2012 - May 2012
Department of Economic Security / Kelly Services November 2011 - January 2012
Skills
Cashiering, Cash Register, Retail Sales, Cash Handling Experience, Merchandising, Customer Service, Customer Satisfaction, Data Entry, Call Center, Microsoft Word, Word Processing, Outlook, Wal-Mart, Microsoft Excel, Process Scheduler, Fax, Sales, Spanish, Retail, Inventory Management, Employee Benefits, Time Management, Telephone Skills, Filing, Customer Retention, Call Centers
Education
Americas Hight School
El Paso Community College
Consumer Cellular, Inc. October 2014 - Present
Best Buy July 2012 - November 2013
Best Buy May 2009 - July 2012
Best Buy March 2008 - May 2009
Best Buy May 2007 - March 2008
Chili's January 2004 - May 2007
Hastings Entertainment June 2000 - January 2004
Skills
Merchandising, Retail, Visual Merchandising, Loss Prevention, Customer Service, Media, Writing, Microsoft Office, Cash Handling Experience, Customer Retention, Accurate Record Keeping, Office Supervision, Phone Etiquette, Sales Operations, Retail Sales, Data Entry, Time Management, Customer Satisfaction, Distribution Center..., Inventory Management, Pricing, Sales, Store Management, Team Leadership
Education
Portland Community College 2012 — 2014
Fitness Technology, Fitness
Consumer Cellular, Inc. October 2014 - Present
Randstad Staffing June 2014 - August 2014
Xerox April 2013 - June 2014
Babies R Us September 2009 - April 2013
Fred Meyer April 2008 - January 2009
Education
Penn Foster 2011 — 2015
Associate's degree, Business Management
Merlo Station High School 2006 — 2008
Diploma, General Studies
Consumer Cellular, Inc. November 2012 - November 2013
The Westcott Theater April 2011 - September 2012
Hollerback Productions/Mast Presents January 2010 - September 2012
Skills
Effective exploitation..., Understanding of..., Ability to recognize..., Extensive knowledge of..., Facebook, Press Releases, Management, Sales, Festivals, Band, Entertainment, Event Management, Event Planning, Social Media, Music Industry, Social Media Marketing, Social Networking, Music, Concerts, Mac, Microsoft Office, PowerPoint, Customer Service
Education
Syracuse University - Martin J. Whitman School of Management 2009 — 2011
Management, Entrepreneurship and the Emerging Enterprises, Graduate
Bryant University 2007 — 2008
CarMax March 2015 - Present
Consumer Cellular, Inc. February 2014 - Present
Specialty Finishes, LLC January 2012 - Present
West Coast Marine Cleaning, Inc. December 2010 - January 2012
Imperial Manufacturing Ice Cold Coolers, Inc. August 2002 - December 2008
Imperial Manufacturing Ice Cold Coolers & Freezers August 2002 - December 2008
Kysor Panel Systems April 1995 - July 2002
Kysor Panel Systems April 1995 - July 2002
Skills
Fluid Power, Sales, Pneumatics, Material Handling, Machining, Preventive Maintenance, Metal Fabrication, Power Tools, Blueprint Reading, Contract Negotiation, Customer Service, Manufacturing, Operations Management, Team Building
Education
Mt. Hood Community College 1987 — 1987
GED
Columbia River High School 1983 — 1986
ITT Technical Institute-Portland
Project Management
Consumer Cellular, Inc. September 2015 - Present
Consumer Cellular, Inc. April 2014 - Present
Consumer Cellular, Inc. October 2013 - March 2014
Consumer Cellular, Inc. March 2013 - September 2013
Skills
Troubleshooting, Performance Management, Customer Retention, Customer Satisfaction, Sales, Time Management, Conflict Resolution, Feedback Specialist, Curriculum Design, Employee Training
Education
Metropolitan Community College 2006 — 2006
General
Dysart Unified School District July 2014 - Present
Coolidge Unified School District July 2013 - May 2014
Fowler Elementary School District July 2012 - May 2013
Consumer Cellular, Inc. April 2012 - July 2012
Walmart September 2008 - April 2012
Shutters to You, Inc January 2006 - September 2008
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Customer Retention, Technical Support, Troubleshooting, Data Entry, Cashiering, Telephone Skills, Inventory Management, Outlook, Time Management, Leadership, Teamwork
Education
University of Phoenix 2002 — 2004
Bachelor of Science, Information Technology
Arizona State University 1996 — 2000
Bachelor of Arts, Broadcast Journalism
Consumer Cellular, Inc. February 2015 - Present
Computer Information Systems April 2014 - February 2015
Integrity Staffing Solutions December 2013 - February 2014
APAC Customer Services August 2012 - December 2012
Stellar Nordia January 1997 - June 2010
Skills
Microsoft Office Xp, Microsoft Windows 7, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Word, Wordpress, Outlook, Excel, Windows 7, Windows, Computer Hardware, Troubleshooting, Audio Typing, OS X, Technical Support, Office 2010, Hardware, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Web Design, Training, WordPress, Dreamweaver
Education
Phoenix Computer Academy 2014 — 2014
Computer and Information Sciences, General
Phoenix College 2013 — 2013
Phoenix Workforce Connection - SOAR Training 2013 — 2013
Modesto Junior College 1987 — 2011
Computer Information Systems
Central Catholic High School 1984 — 1987
High School Diploma
Huron Consulting Group February 2015 - Present
Seterus September 2014 - December 2014
Epiq Systems May 2014 - June 2014
Consumer Cellular, Inc. January 2014 - April 2014
Apple December 2012 - October 2013
Skills
Microsoft Office, Project Management, Troubleshooting, Customer Service, Time Management, Leadership, Computer Proficiency, Management, Process Improvement, Customer Satisfaction, Team Leadership, Service Delivery, Multi-task & Handle..., Sales, Program Management, Apple Software, Mac OS
Education
Portland Community College
Writing and Theater Arts
Consumer Cellular, Inc. January 2013 - Present
n/a April 2008 - October 2012
Comcast September 2004 - March 2008
Trubro Construction January 1994 - August 2004
Skills
excellent..., Human Resources, Sales, Customer Service, Recruiting, Training, Interviews, Customer Retention, Coaching, Employee Relations, Employee Benefits, Talent Acquisition, Employee Training, Call Centers
Education
Temple University 1986 — 1990
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
Art Institute of Philadelphia 1982 — 1983
Associate's Degree, Photography
Tiny Toes & Tutus, LLC October 2014 - Present
Consumer Cellular, Inc. September 2014 - December 2014
Central Oregon Community College September 2012 - June 2014
T-Mobile USA October 2009 - June 2012
T-Mobile USA September 2008 - October 2009
Skills
Microsoft Office 2003, Microsoft Office 2007, Public Speaking, Fast Learner, Typing, Organizing, Customer Satisfaction, Customer Service, People Skills, Social Skills, Analysis, Data Analysis, Trend Analysis, Trend Research, Scheduling, Forklift Operator, Roofing, General Construction, Community Outreach, Volunteering, Training, Team Leadership, Program Management, Process Scheduler, Troubleshooting, Microsoft Office, Team Building, Customer Experience, Telecommunications, Call Centers, Performance Management
Education
Oregon State University-Cascades 2015 — 2018
Bachelor’s Degree, Computer Science
Central Oregon Community College 2012 — 2014
Associate's Degree, Criminal Justice and Corrections
INSTE Bible College 2008 — 2010
Certificate, Christian Ministry
Ridgeview High School 2003 — 2007
High School Diploma
Consumer Cellular, Inc. April 2015 - Present
Consumer Cellular, Inc. January 2014 - April 2015
Consumer Cellular, Inc. February 2011 - December 2013
JPMorgan Chase July 2004 - February 2011
Skills
Payroll, Employee Relations, Recruiting, Customer Service, General Ledger, Sales, Microsoft Excel, PowerPoint, Microsoft Office, Human Resources, Benefits Administration, ADP HRB, ADP Payroll, Microsoft Word, Leadership, Process Improvement, Call Centers, Employee Benefits, Customer Retention, Customer Satisfaction, Management, Training, Outlook, Interviews, Onboarding, Employee Training, Talent Acquisition
Education
Portland State University 2007 — 2010
Bachelors, Human Resources & Business Management
ESDES Ecole de Management, Lyon 2009 — 2010
Business Management
University of Oregon 2006 — 2007
Consumer Cellular, Inc. May 2013 - Present
Skills
IT Consulting, Project Management, Network Administration, Active Directory, Hyper-V, Linux System..., VMware ESX, Database Administration, Cisco Routers, IP VPN, Cisco Routing &..., Firewalls, SAN, Web Development, Graphic Design, Microsoft Exchange, Backup & Restore, Remote Desktop, Bandwidth Optimization, Cellular Communications, Windows System..., Windows, Linux, Mac OS, SQL, Disaster Recovery, System Administration, Cisco Technologies, Network Design, VMware, Virtualization, Enterprise Architecture, Cloud Computing, Windows Server
Education
University of Colorado at Boulder - Leeds School of Business 1999 — 2003
Bachelor of Science (BS), Business Administration and Management, General
Steamboat
Wells Fargo November 2013 - Present
Consumer Cellular, Inc. August 2012 - October 2013
T-Mobile November 2010 - June 2012
AT&T Mobility September 2008 - November 2010
Edge Wireless, LLC (Acquired by AT&T Mobility in 2008) October 2006 - September 2008
Skills
Telecommunications, Wireless, Mobile Devices, Business Analysis, Telecommunications..., Team Leadership, Team Building, Conflict Resolution, Microsoft Word, Microsoft Excel, Employee Relations, 360 Feedback, Troubleshooting, Electronics
Education
Portland State University
Communications
Centeral Oregon Community College
Consumer Cellular, Inc. April 2013 - Present
Consumer Cellular, Inc. July 2012 - March 2013
T-Mobile December 2004 - June 2012
AT&T/ T-Mobile September 1999 - January 2004
Gap Inc. October 1995 - August 1999
Skills
•Leadership Development, •Service and Sales..., •Retention New Hire..., •Building on..., •Employee fanatic..., •Performance..., •Interviewing to a T:..., Mastering the Art of..., •Proficiency in Word,..., Decision Making, Conflict Management, Collaboration &..., Research & analysis, Communication skills, Building Relationships, Culture development, Strategic Planning, Team Management, Change Management, Performance Management, Mentoring, Customer Retention, Outlook, Leadership Development, Culture Development, Account Management, Team Leadership, Coaching, Leadership, Avaya, Call Centers, Professional..., Call Center, PowerPoint, Analysis, Customer Experience, Workforce Management, Management, Team Building, Process Improvement, Telecommunications, Time Management, Quality Assurance, Sales, Customer Satisfaction, Talent Management, Training, Employee Training, Employee Relations, Operations Management
Education
Fayetteville State University 1996 — 1996
N/A, General Studies
Yuba College 1992 — 1996
N/A, Liberal Arts and Sciences/Liberal Studies
Intel Corporation January 2015 - Present
Intel Corporation June 2014 - December 2014
Oregon State University September 2009 - June 2014
Sigma Pi Fraternity Omega Chapter January 2012 - January 2013
Consumer Cellular Inc June 2012 - September 2012
AltSource Inc June 2011 - September 2011
Consumer Cellular Inc June 2010 - September 2010
Consumer Cellular, Inc. June 2009 - September 2009
Jesuit High School June 2008 - July 2008
Skills
Java, C, C++, C#, Visual Studio, Python, SQL, Microsoft Office, Program Management
Education
Oregon State University 2009 — 2014
BS in Electrical and Computer Engineering, Computer Science, Electrical and Computer Engineering
Jesuit High School 2005 — 2009
Consumer Cellular, Inc. October 2014 - December 2014
In Home Assistant November 2012 - June 2014
BBSI June 2012 - August 2012
Dollar General June 2011 - November 2011
Apple October 2008 - February 2010
Skills
Windows 7, Windows XP, Windows Vista, Microsoft Office, Microsoft Excel, GIMP, iTunes, Mac OS, Android, iPhone, Typing, At Multitasking, Quality Assurance, Technical Support
Education
Phoenix College 2010 — 2010
High School, GED, Passing
Phoenix College 2009 — 2010
GED, GED
Catamaran November 2014 - Present
Consumer Cellular, Inc. May 2014 - September 2014
First Pacific Corporation February 2014 - May 2014
Amazon.com June 2013 - February 2014
T-Mobile 2012 - 2013
Lowe's Home Improvement March 2012 - November 2012
Casa Grande Union High School District August 2005 - May 2009
Skills
Office Administration, Telephone Skills, Organization, Proficient Typing Skills, Microsoft Office..., Quicken, QuickBooks
Education
Chemeketa Community College 2010 — 2011
Associate's degree, Transfer
Adecco Staffing, USA June 2015 - Present
Lionbridge June 2012 - Present
Consumer Cellular, Inc. September 2014 - March 2015
Randstad November 2012 - January 2014
ZoomCare June 2010 - April 2012
ACS October 2008 - June 2010
Xanterra Parks & Resorts, Greenwood Village, CO. Grand Canyon South October 2007 - April 2008
ARAMARK May 2007 - September 2007
Skills
Telephone Skills, Data Entry, Troubleshooting, Customer Service, Call Centers, Technical Support, Customer Satisfaction, Medical Records, Phone Etiquette, Dispatching, Time Management, Office Management, Receptionist Duties, Filing, Clerical Skills, Typing, Appointment Scheduling, Microsoft Excel, Administrative..., Invoicing, Cashiering, Web Content, Administrative..., Microsoft Word, Sales, Customer Support, Answering Phones, Email customer support, Evaluations, Light sales, Customer Retention, Billing Services
Education
SUNY at Buffalo 2004 — 2007
Bachelor of Arts (B.A.), Psychology
Borough of Manhattan Community College 2003 — 2004
AA, Liberal Arts
Uber 2015 - Present
Comcast January 2014 - July 2014
Consumer Cellular, Inc. February 2012 - November 2013
Fundraising Solutions December 2010 - May 2011
Top of the Line Detailing and Paint March 2010 - October 2010
Up the Bracket Media June 2008 - December 2009
Oregon Daily Emerald 2007 - 2008
Skills
Social Media Marketing, Sales, Customer Service, Editing, Media Relations, Accounting, Customer Retention, Business Planning, Customer Satisfaction, Data Entry, Microsoft Office, Time Management, Call Centers, CRM, Android, Local Government, Consumer Electronics, Social Media, iOS, Product Specification, Troubleshooting, Automotive Electronics, Proposal Writing, Regulatory Requirements, Customer Experience, Team Leadership, Marketing, Team Building, Training, Leadership, SAP ERP, Account Management, Event Management, Social Networking, Management
Education
University of Oregon 2007 — 2009
Bachelor of Arts (B.A.), Political Science and Government
University of Oregon 2006 — 2009
Bachelor of Arts, Political Science, Business
Riverdale High School 2002 — 2006
Arts; High School Diploma, Political Science
Cable ONE, Inc. January 2014 - Present
Consumer Cellular, Inc. March 2012 - October 2013
International Cruise and Excursions 2008 - 2012
GSA International Realty May 2005 - June 2008
MCI 1989 - 2003
Skills
Business Process..., Customer Support, Personnel Management, Coaching, Training Delivery, Research, Call Center, Performance Management, Training, Team Building, Customer Satisfaction, Leadership, Call Centers, Sales Management, Customer Service, Sales, Account Management, Customer Experience, Customer Retention, Management, Team Leadership, Vendor Management
Education
University of Phoenix 1998 — 1998
Call Center Certification, Call Center Applications and Solutions
Consumer Cellular, Inc. November 2014 - Present
THPRD Conestoga June 2014 - Present
Nike Company Store November 2013 - January 2014
ANN INC. August 2013 - November 2013
Skills
Illustrator, InDesign, Final Cut Pro, Photoshop, PowerPoint
Education
University of Oregon 2009 — 2013
Bachelor of Arts (BA), Advertising
Westview High School 2005 — 2009
Consumer Cellular, Inc. December 2013 - Present
Aero Air June 2008 - December 2013
Skills
Business Development, Small Business Marketing, Online Advertising, Advertising Design, Social Media Marketing, Email Marketing, Direct Mail Campaigns, Fundraising, Market Research
Education
Portland State University 2006 — 2011
Bachelor of Science (BS), Business Administration and Management, General
BPN Graphics December 2014 - Present
Zupan's Markets September 2014 - Present
Robbyn's Nest Designs December 2007 - Present
Consumer Cellular, Inc. June 2011 - September 2014
The Connection June 2010 - May 2011
Alfred State College August 2009 - May 2010
Alfred State College September 2006 - May 2009
Skills
Modeling, Video Editing, Sound Editing, Maya, Photoshop, Customer Service, Website Development
Education
Alfred State College - SUNY College of Technology 2006 — 2010
Bachelor (BS), Digital Media & Animation
Alfred State College - SUNY College of Technology 2006 — 2010
Associate (AS), Computer art and Design
Alfred State College - SUNY College of Technology 2004 — 2006
AOS Certified, Drafting/CAD & Technical Illustration
Consumer Cellular, Inc. November 2010 - Present
GNSA February 2008 - November 2010
ProGrass, Inc. January 2004 - February 2008
Skills
Employee Relations, Employee Benefits, Recruiting, Personnel Management, Human Resources, Benefits Administration, Onboarding, Performance Management, HRIS, Project Management, Customer Service, Deferred Compensation, Payroll, Team Building, Coaching, Talent Management, Talent Acquisition, Microsoft Excel
Education
Portland State University - School of Business 2001 — 2003
BS, Business/HR
University of South Carolina-Columbia 2000 — 2001
Business/Retail
University of Idaho 1999 — 2000
Business
PHRMA Study Group
Pendleton High School
Keller Williams Sonoran Living August 2015 - Present
CBS Radio November 2014 - Present
Corpus Christi Catholic Church August 2007 - December 2014
Mesa Public Schools April 2014 - October 2014
Fox Station KSAZ/KUTP April 2012 - January 2013
Consumer Cellular, Inc. August 2011 - November 2011
Mesa Air Group February 2011 - April 2011
Mathnasium Tutoring Center January 2006 - May 2006
Skills
Negotiation, PowerPoint, Account Management, Salesforce.com, Direct Sales, Cold Calling, Management, Microsoft Excel, Microsoft Office, Sales Operations, Customer Service, Call Center, Analysis, Data Entry, Coaching, Key Account Management, Microsoft Word, Budgets, Forecasting, Sales, Digital Marketing, Sales Management, Sales Process, Team Building, Retail, Photoshop, Marketing Strategy, Customer Satisfaction, Advertising, Event Planning, Inventory Management, Time Management, Leadership, Team Leadership
Education
Arizona State University 2014 — 2016
Bachelor's Degree, Electrical and Electronics Engineering
Arizona State University 2007 — 2011
Bachelors of Science, Aeronautical Management Technology
Consumer Cellular, Inc. March 2015 - Present
The Ameros (Band) January 2008 - Present
Yoh, A Day & Zimmermann Company May 2014 - March 2015
Apple January 2014 - April 2014
Apple May 2013 - January 2014
Apple October 2008 - May 2013
U.S. Department of State May 2008 - August 2008
Apple February 2008 - May 2008
Apple May 2007 - February 2008
The Walt Disney Company August 2006 - December 2006
Skills
Recruiting, Training, Mac, Interviews, Networking, Leadership, Onboarding, Sourcing, Applicant Tracking..., Guitar Playing, Piano Playing, Microsoft Excel, Data Analysis, iLife, Windows, iWork, OS X, iPhone, iOS, Keynote, Mac OS, Illustrator, Photoshop, Microsoft Office, Building Relationships, Negotiation, Music, Campus Recruiting, Management
Education
Arizona State University
Bachelor of Arts (B.A.), Communication
Northern Arizona University
Master of Education (MEd), Human Relations
Consumer Cellular, Inc. November 2014 - Present
Skills
Sales, Customer Satisfaction, Training, Troubleshooting, Microsoft Office, Microsoft Excel, Time Management, Customer Service
Education
Pioneer Pacific College 2014 — 2017
Asurion August 2013 - Present
Consumer Cellular, Inc. August 2010 - August 2013
JB Media / IOS Marketing March 2009 - May 2010
JCPenney December 2007 - March 2009
Skills
Coaching and Development, Strategic Planning, Supervisory Skills, Process Implementation, Employee Training, Telecommunications, Microsoft Office, Microsoft Excel, Typing, Customer Service, Escalation Resolution, Workforce Management, Oral & Written..., Telegence, Outlook Express, Employee Learning &...
Education
Glendale Community College 2007 — 2017
High School Diploma, Nursing
Pinnacle Education Center 2007 — 2007
High School Diploma, General Studies
Pacific Personal Training/Crossfit Hillsboro September 2015 - Present
Revolution Parkour Wilsonville May 2015 - Present
Big Muddy Mandolin February 2015 - Present
FEI Company May 2014 - March 2015
FEI Company October 2011 - May 2014
Alpha Card Systems August 2007 - August 2009
Consumer Cellular, Inc. August 2000 - January 2006
Skills
MRP, Process Improvement, Inventory Management, Supply Chain Management, Leadership, Inventory Control, Forecasting, Supply Management, Operations Management, Materials Management, Supply Chain, Negotiation, Research, Contract Negotiation, Purchasing, Distribution Center...
Education
Portland State University 2009 — 2011
Supply & Logistics Management
Portland State University - School of Business 2009 — 2011
Portland Community College 2002 — 2005
Associates in General Studies
PayPal January 2013 - Present
Consumer Cellular, Inc. April 2011 - September 2012
Sensory Testing Systems Inc July 2006 - April 2010
Skills
Mentoring, Training, Production Efficiency, Team Motivation, Process Improvement
Education
University of Phoenix 2015 — 2016
Master's degree in Adult Education & Training, Education & Training, 4.0
University of Phoenix 2009 — 2014
Bachelor of Science in Health Administration, Health/Health Care Administration/Management, 3.65
Honeywell Aerospace December 2013 - Present
Consumer Cellular, Inc. May 2013 - July 2013
Lincoln Laser August 1981 - September 2011
Skills
Manufacturing, Root Cause Analysis, Management, Troubleshooting, Manufacturing..., 5S, Project Management, Interview and hire..., Write job descriptions, Prepare, adjust and..., Provide cost estimates, Handle customer..., Corrective Actions, Opportunities for..., Quality leadership..., Motivating team..., ISO, Continuous Improvement, Lean Manufacturing, Program Management, Quality Management, Leadership, Customer Service, Team Building, Analysis, Product Development, Performance Appraisal, Performance Measurement, Conflict Resolution, Expediting, Project Team Management, ISO 9001-2008 Registrar..., Certified to conduct..., Consistantly > 95% On..., Member ISO Steering..., Process Improvement..., Accountable to..., Enforced Company Policy, High Achievement of..., Multi-Tasking, Time Management, Employee Training, Employee Discipline..., Employee Recognition, Cross Promotions, Microsoft Excel, Microsoft Word, MRPII, Cross-training
Education
Mesa Community College 2012 — 2012
Completion Cert, Project Management, 3.0
Arizona State University 1984 — 1985
None, Mechanical Engineering, 3.2
Mesa Community College 1981 — 1983
None, Machine Tool & Die Program and Various Management Courses, 3.1
McClintock High School 1976 — 1980
Diploma, General, 3.2
Consumer Cellular, Inc. July 2012 - Present
T-Mobile April 2000 - June 2012
Boss Enterprise February 1992 - April 2000
Skills
Team Leadership, Workforce Management, Process Improvement, Analytics, Organizational..., Telecommunications, Microsoft Office 2007, Call Center, Quality Assurance, Management, Call Centers, Customer Retention, Team Building, Customer Experience, Leadership, Cross-functional Team..., Coaching, Training, Forecasting, Analysis, Customer Satisfaction, Time Management, Data Analysis, Sales, Customer Service, Microsoft Office
Education
Chemeketa Community College 2009 — 2012
General Studies- Hospitality
USAA October 2014 - Present
Progressive Baptist Church May 2013 - August 2015
Consumer Cellular, Inc. June 2013 - June 2014
Primary Financial Services March 2013 - June 2013
Sears Holdings Corporation April 2011 - February 2013
Skills
Customer Service, Sales, Sales Management, Analysis, Call Centers, Negotiation, Teamwork, Credit, Troubleshooting, Customer Experience, Accounting, Research, Customer Satisfaction, Retail, Inventory Management, Account Management, Team Building, Time Management, Team Leadership, Microsoft Office, Leadership
Education
Walden University 2012 — 2014
Business Management
Kellogg Community College 2009 — 2012
Business Management
Consumer Cellular, Inc. February 2015 - Present
Packaging Corporation of America June 2005 - October 2014
Skills
Inventory Management, Account Management, Purchasing, Team Building, New Business Development, Customer Service, Packaging, Troubleshooting, Sales
Education
Mt. Hood Community College 1989 — 1991
Studying medical coding, Business Administration and Management, General
Parkrose High School 1983 — 1987
High School, Regular/General High School/Secondary Diploma Program
Volt Workforce Solutions May 2014 - Present
Insight Global November 2013 - April 2014
Safeway June 2013 - July 2013
Consumer Cellular, Inc. June 2012 - October 2012
The Home Depot January 2012 - April 2012
WAL*MART November 2008 - September 2011
Self-employed October 2005 - December 2008
Trompeter Semflex November 2004 - August 2005
Paragon Vision Sciences June 2002 - November 2004
Skills
CCNA CERTIFIED, Networking, A+ Certified, Troubleshooting, Software Installation, Wireless Networking, Printers, Laptops, Computer Hardware, Routers, Hardware, Operating Systems, Wireless, Windows XP, Security+, XP, Hard Drives, Windows 7, Customer Service, Windows, Microsoft Word, Help Desk Support, Technical Support, Windows Server, Antivirus, Windows Vista, Computer Repair, Word
Education
TTY Career College 2014 — 2015
ComptTia Network+, Cisco CCNA
Mesa Community College 2005 — 2008
A.A.S., Networking System Administration
Mesa Community College 2005 — 2008
A.A.S, Networking System Administration; Information Technology, 3.5
Consumer Cellular, Inc. August 2012 - Present
Feckin Irish Brewing Company April 2014 - Present
Consumer Cellular, Inc. January 2009 - August 2012
Thomason Auto Group 2009 - 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML, Budgets, C++, C, Project Management, Team Leadership, VMware, Active Directory, Social Media, SWOT analysis
Education
University of Oregon 2006 — 2008
Southern Oregon University 2005 — 2006
Riverdale
Riverdale
Consumer Cellular, Inc. May 2015 - Present
Epiq Systems 2015 - August 2015
APAC Customer Services December 2013 - January 2014
International Marketing Assoc. June 2004 - October 2010
Skills
typing 63 wpm,..., Customer Service, Negotiation, Microsoft Word, Public Speaking, Microsoft Office, Microsoft Excel, Outlook, Research, Networking, Coaching, Team Leadership, Data Entry, Sales, Social Networking, Call Centers, Telephone Skills, Strategic Planning, Customer Satisfaction, Teamwork, Access, Telecommunications, Training, Time Management, Human Resources, Recruiting, PowerPoint, Data Analysis, Management, Process Improvement, Invoicing, Social Media Marketing, Troubleshooting, Event Planning, Administration, Marketing, Customer Retention, Social Media, Windows, Quality Assurance, Employee Training, Microsoft Exchange, Computer Security, Customer Support, Healthcare, Mental Health, Personal Training, Keyboard Programming, Healthcare Information..., Customer Experience
Education
Strayer University (VA) 2010 — 2016
Bachelors of health management masters of psychology, Health management and psychology
College of the Albemarle 1999 — 2001
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Enterprise Rent-A-Car May 2014 - Present
Wells Fargo February 2014 - May 2014
Consumer Cellular, Inc. August 2013 - December 2013
Crunch Fitness February 2013 - August 2013
Skills
Event Planning, Athletic Training, Public Speaking, Social Media, Social Networking, Customer Service, PowerPoint, Social Media Marketing, Time Management, Leadership, Microsoft Excel, Sales, Management, Microsoft Office, Sports, Coaching, Microsoft Word, Marketing, Research
Education
University of San Francisco 2008 — 2010
Bachelor's Degree, Sociology
Eastern Arizona College 2006 — 2008
Associate's Degree, General Studies
Consumer Cellular, Inc. May 2015 - Present
Goodwill Industries Of Columbia Willamette September 2008 - December 2013
Skills
Marketing, Account Management, Sales Management, Project Management, Operations Management, Logistics, Warehousing, Shipping, Customer Service, Inventory Management, Supply Chain, Team Building, Data Entry, Team Leadership, Time Management, Microsoft Office, Supervisory Skills, Continuous Improvement, Microsoft Excel, Inventory Control, Lean Manufacturing, Training, Warehouse Management, Customer Satisfaction, Materials Management
Education
Everest College-Phoenix 2005 — 2007
Associate's degree, Criminal investigations
Gallaudet University 1987 — 1994
N/A, Biology/Biological Sciences, General
DelMain Analytics January 2015 - Present
University of Portland August 2013 - May 2014
University of Portland October 2012 - May 2014
Consumer Cellular, Inc. May 2013 - August 2013
Portland Community College January 2010 - March 2010
Skills
Teamwork, Writing, Microsoft Office, Marketing, Research, Spanish, Public Speaking, Social Media, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Access, Customer Service, Press Releases, Editing
Education
University of Portland 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing and Spanish, GPA: 3.80
Portland Community College 2008 — 2009
Consumer Cellular, Inc. February 2014 - Present
DooleyOriginal June 2006 - Present
Nike Golf September 2013 - November 2013
Brooks Sports July 2006 - April 2013
Brooks Sports March 2008 - March 2011
Brooks Sports July 2006 - March 2008
Benton County 2004 - 2006
Skills
Logo Design, Layout, Graphic Design, Catalogs, Catalog Management, Art Direction, Creative Direction, Visual Communication, Brochures, Graphics, Concept Development, Typography, InDesign, Image Manipulation, Advertising, Photoshop, Creative Solutions, Creative Services, Creative Strategy, Concept Design, Retail Design, Environmental Design, Packaging, Catalog Layout, Project Management, Visual Arts, Pre-press, Collateral, Posters, Corporate Identity, Web Design, Flash, Invitations, Business Cards, Branding & Identity, Banners, Direct Mail, Flyers, Corporate Branding, Sketching, Book Design, Adobe Creative Suite, Press Checks, HTML
Education
Oregon State University 2002 — 2006
Bachelor's Degree in Fine Arts, Minor in Entrepreneurship, Graphic Design, Cumme Laude
Southridge High School 1999 — 2002
Luminous Workshops
School of Visual Concepts
Lexus of Lakeway May 2015 - Present
Consumer Cellular, Inc. October 2011 - March 2014
Skills
Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Research, Sales, Training, Customer Service
Education
Washington State University Vancouver 2013 — 2015
Human Resources Management/Personnel Administration, General, 3.5 GPA
Portland Community College 2007 — 2012
Associate’s Degree, AAOT, 3.2 GPA
Consumer Cellular, Inc. June 2015 - Present
Arizona Interscholastic Association (AIA) July 2009 - Present
Canyon Athletic Association August 2009 - Present
Sears Holdings Corporation June 2014 - June 2015
Move, Inc. May 2011 - April 2014
Skills
Online Advertising, Web Analytics, PPC, User Experience, Lead Generation, Email Marketing, Online Marketing, Digital Marketing, Social Media Marketing, Agile Methodologies, Product Management, Social Media, Mobile Marketing, Web Development, Digital Media, JavaScript, Social Networking, Customer Service, Account Management
Education
College of the Canyons 1998 — 2002
University of Phoenix May 2015 - Present
Apollo Group November 2011 - May 2015
Consumer Cellular, Inc. August 2011 - October 2011
D&G Concepts Inc. June 2011 - August 2011
Discover Financial Services November 2006 - November 2009
Skills
Call Centers, Training, Customer Service, Troubleshooting, Leadership, SharePoint, Technical Support, Process Improvement, Software Documentation, PeopleSoft, Microsoft Office
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.)
University of Phoenix 2012 — 2013
Bachelor of Science, Health Administration/Health Information Systems
Concentix August 2015 - Present
Volt Workforce Solutions August 2014 - June 2015
Capriotti's Sandwich Shop, Inc. January 2014 - May 2014
Consumer Cellular, Inc. May 2013 - August 2013
Diversified Consultants, Inc. August 2012 - May 2013
Xerox August 2011 - December 2011
Skills
Customer Service, Public Speaking, Law Enforcement..., Customer Satisfaction, Critcal Listening, Criminal Investigations, Criminal Justice, Call Centers, Credit, Researcher, Sales, Leadership, Management, Teamwork, Accounts Receivable, Analysis, Risk Management, Telephone Skills, Data Entry, Portfolio Management, 10 Key
Education
Arizona State University 2013 — 2016
Bachelor of Arts (BA), Global Studies
Clackamas Community College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
CHAMPAGNE DELIGHTS LLC March 2014 - Present
Carnival Cruise Lines January 2014 - Present
1800flowers.com December 2013 - Present
Working Solutions August 2013 - February 2014
1NWCONTACT January 2013 - August 2013
Xerox September 2012 - November 2012
1 NW Connect July 2012 - September 2012
Consumer Cellular, Inc. February 2012 - May 2012
Stream Global Services October 2011 - January 2012
Skills
Customer Service, Microsoft Word, Microsoft Excel, Technical Support, Customer Satisfaction, Customer Retention, Typing, Call Center, Call Centers, Customer Experience, Outlook, Training, Employee Benefits, Data Entry, Team Leadership, Management, Performance Management, Teamwork
Education
Cypress College 2001 — 2002
Human Services, General, 3.5
Consumer Cellular, Inc. April 2014 - Present
Revana November 2013 - April 2014
ACB July 2007 - November 2013
Paris Las Vegas Hotel/Casino September 1999 - October 2002
MGM Grand December 1993 - May 1999
Skills
Account Management, Advertising, Microsoft Office, Sales Management, Email Marketing, PowerPoint, Customer Service, Access, Business Analysis, Cold Calling, Data Entry, Event Planning, Human Resources, Inventory Management, Leadership, Management, Marketing, Marketing Communications, Marketing Strategy, Merchandising, Microsoft Excel, Microsoft Word, Online Advertising, Outlook, Project Management, Public Relations, Public Speaking, Research, Sales, Salesforce.com, Social Media, Social Media Marketing, Social Networking, Team Building, Team Leadership, Troubleshooting
Education
Salt Lake Community College 2005 — 2006
Blue Mountain Community College 1985 — 1986
Consumer Cellular, Inc. December 2011 - Present
CG Investigations 2009 - 2012
Best Western International July 2010 - December 2011
Palm Springs (CA) Unified School District July 2001 - June 2009
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Experience, Customer Retention, Team Leadership, Sales, Microsoft Office, Team Building, Performance Management, Process Improvement, Employee Relations
Education
California State University-San Bernardino 2002 — 2004
M.A., Education Administration
Arizona State University 1997 — 2001
BA, Education/Sociology
American Family Insurance October 2011 - Present
Consumer Cellular, Inc. September 2010 - June 2011
Micros Systems January 2007 - October 2009
New Logic Mortgage 2005 - 2006
Kforce Professional Staffing 2004 - 2005
Skills
Employee Relations, Recruiting, Payroll, Customer Service, Talent Acquisition, Outlook, Account Management, Cold Calling, Sales, Call Center, Networking, Team Building, Human Resources, Coaching, Marketing, Negotiation, Talent Management, Sales Management, Project Management, Performance Management, Call Centers, Insurance, Technical Recruiting, Personnel Management
Education
Salisbury University 1999 — 2003
Bachelor of Science, Liberal studies
Raritan Valley Community College 1998 — 1999
Pre Recs, Pre Recs
Consumer Cellular, Inc. January 2014 - Present
Little Caesar Enterprises, Inc. July 2011 - February 2014
Daily Fitness September 2009 - July 2011
Self - Employed March 2009 - July 2011
DHL December 2007 - May 2009
DHL (Deutsche Post World Net/DHL) December 2007 - May 2009
AutoNation, Inc. 2003 - 2007
Skills
Recruiting, Fitness, Personnel Management, Coaching, Social Media, Outlook, Training, Marketing, Customer Service, Cold Calling, Human Resources, Leadership Development, Leadership, Team Building, Organizational..., Onboarding, Employee Training, Interviews, Employee Benefits, Employee Engagement, New Hire Orientations, Workforce Planning, Team Leadership, Employment Law, Fundraising, Employee Relations, Management, Talent Acquisition
Education
University of Idaho 1988 — 1994
Bachelor of Arts (BA), English Literature
Moscow High School
Consumer Cellular, Inc. June 2012 - Present
University of Phoenix October 2009 - Present
IMAX November 2003 - December 2009
United Artists August 1984 - February 2001
Skills
Customer Service, Coaching, Public Speaking, Higher Education, Leadership, Team Leadership, Microsoft Office, Team Building, Management, Event Planning, Training, Organizational..., Process Improvement
Education
University of Phoenix 2004 — 2006
Masters, Business Administration
University of Phoenix 2001 — 2004
Consumer Cellular, Inc. July 2012 - Present
T-Mobile June 2007 - June 2012
Eschelon Telecom September 2003 - July 2005
GE Capital July 1996 - December 2002
Skills
Team Leadership, Call Center, Customer Retention, Customer Experience, Telecommunications
Education
Clackamas Community College
Business Administration and Management, General
Citrix July 2014 - Present
KnowledgeNet – The Live Learning Company January 2013 - July 2014
Consumer Cellular, Inc. June 2013 - January 2014
Contractor January 2012 - January 2014
Shelter Lounge January 2009 - January 2011
Nectar Lounge January 2008 - January 2010
DIRECTV January 2004 - January 2007
Dish Network January 2002 - January 2004
Skills
Social Media, Entertainment, Event Management, Television, Microsoft Office, Online Marketing, Advertising, Social Networking, Social Media Marketing, Sales Operations, Time Management, Business Development, Selling, Sales, Sales Process, Salesforce.com, Account Management, Leadership, Team Building, Customer Service, Lead Generation, Direct Sales
Education
University of Phoenix 2012 — 2015
Bachelor's Degree, Criminal Justice and Human Services, 3.6
Colorado State University 1998 — 1999
Business Administration and Management, General, 3.0
Hastings College 1996 — 1998
Psychology, 3.5
Southeast Uplift Neighborhood Coalition July 2013 - Present
Southeast Uplift Neighborhood Coalition July 2012 - June 2013
Oregon State University September 2011 - June 2012
Oregon State University January 2010 - September 2011
Chintimini Wildlife Rehabilitation Center June 2010 - January 2011
Consumer Cellular, Inc. January 2009 - September 2009
Consumer Cellular, Inc. July 2007 - August 2008
Skills
Research, Sustainability, Event Planning, Strategic Planning, Community Outreach, Project Management, Fundraising, Program Management, Administrative Office..., Community Development, Volunteer Management, Policy, Environmental Advocacy
Education
Oregon State University
Bachelor of Science (B.S.), Environmental Science
Colorado College
Bend Research February 2015 - Present
USMailboxes January 2000 - Present
TEKsystems March 2014 - February 2015
Consumer Cellular, Inc. October 2013 - March 2014
Bob Jones University October 2011 - July 2013
Oregon State University September 2009 - June 2011
Dishcraft Culinary Services March 2009 - August 2009
TRG Customer Solutions December 2007 - July 2008
Skills
LANDesk, Symantec Endpoint..., Windows 7, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Project Management, Team Leadership, Windows Server, Active Directory, System Administration, Dell Computers, VMware, Remote Desktop, Office 2010, Windows, Troubleshooting, Computer Hardware, Customer Service, Software Installation, Management, Leadership, Microsoft Word, Computer Repair, Technical Support, Information Technology, Time Management
Education
Oregon State University 2009 — 2011
Bachelor of Science, Business Management, 3.4 GPA
Central Oregon Community College 2004 — 2007
Associate of Arts Oregon Transfer, General Studies, 3.7 GPA
Consumer Cellular, Inc. September 2013 - Present
Safeway April 2008 - September 2013
Skills
Computer Proficiency, Latino, Spanish-speaking, Critical Thinking
Education
Kaplan University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.96
hartnell college 1997 — 2005
Delta Career Education Corporation January 2015 - Present
Consumer Cellular, Inc. September 2012 - January 2015
Sallie Mae May 2002 - July 2006
Skills
Loans, Finance, Asset Management, Investments, Credit, Funding, Financial Analysis, Real Estate, Financial Services, Student Financial Aid, Financial Aid..., Team Leadership, Sales, Customer Service, Team Building, Leadership, Microsoft Office, New Business Development, Business Process..., Customer Retention, Marketing, Coaching, Call Centers
Education
Chris McClatchey Class
Chris McClatchey Class
Temple College
Consumer Cellular, Inc. October 2010 - January 2011
Employment Trends May 2008 - August 2009
A-CTI March 2008 - May 2009
CompUSA October 2007 - February 2008
Qwest Communications August 2006 - September 2007
Randstad Communications January 2006 - December 2006
Skills
Customer Service, Cashiering, Retail, Typing, 10 Key, Driving, Microsoft Office, Inside Sales, Call Center, Call Routing, Payment Processing, Filing, Data Entry
Education
Carrington College 2010 — 2012
Portland Community College 2009 — 2011
Computer Science
Consumer Cellular, Inc. 2011 - 2011
Volunteer February 2010 - July 2010
Volunteer April 2009 - July 2009
Oregon State Board of Nursing October 2008 - March 2009
ACS, a Xerox Company August 2002 - September 2008
Education
Portland State University 2004 — 2008
Bachlors of Arts, Social Science
South University 2011 - 2012
Consumer Cellular, Inc. October 2010 - October 2011
Skills
Food Service, Food Preparation, Multitasker, Customer Service, Technical Support, Billing, Collections, Cashiering, Chair Massage, Swedish Massage, Child Care, Data Entry, Call Center, Basic Softwear Knowledge, Admissions, Clerical Skills, Teahers Aid
Education
East Valley Institute of Technology 2008 — 2008
Certificate of completion, Massage Therapy/Therapeutic Massage
Basha High school 2004 — 2007
High School Diploma
Consumer Cellular, Inc. August 2012 - Present
Crook County High School September 2007 - June 2009
Skills
Curriculum Design, Curriculum Development, Teaching, Tutoring, Educational Leadership, Classroom, Educational Technology, Lesson Planning, Classroom Management, Teacher Training, Staff Development, K-12, Differentiated..., Mathematics Education, Higher Education
Education
University of Oregon 2003 — 2006
Bachelor's degree, Mathematics, focus on Secondary Education
Lane Community College 2001 — 2003
Transfer to University of Oregon, General Studies
Consumer Cellular, Inc. November 2012 - Present
Target Store June 2011 - October 2012
Westside OneStop/MJ and GJ Enterprises September 2008 - June 2011
The Holland Inc October 2002 - October 2007
Skills
Microsoft Office, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Public Speaking, Budgets, Editing, Strategic Planning, Microsoft Word, Microsoft Excel, Automotive
Education
Oregon State University 2008 — 2012
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Central Oregon Community College 2007 — 2011
B.S., Business Administration and Management, General
Kaiser Permanente July 2013 - Present
Consumer Cellular, Inc. February 2012 - January 2013
Kaiser Permanente December 2009 - March 2011
QWEST COMMUNICATIONS CORP June 2001 - December 2008
Skills
Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Troubleshooting, Customer Experience, Data Entry, Outlook, Sales, Team Leadership, Microsoft Office, Salesforce.com, Process Improvement, Team Building
Education
University of Phoenix 2001 — 2002
none, Business Administration and Management, General
Consumer Cellular, Inc. March 2013 - February 2014
Lost Valley Educational Center February 2012 - March 2013
Self June 2011 - February 2012
The Evergreen State College September 2008 - June 2011
The Flaming Eggplant Café September 2008 - March 2011
Northwest Youth Corps May 2006 - August 2006
IT consultant Self Employed January 1996 - August 2005
Skills
Microsoft Office, Research, Event Planning, Nonprofits, Public Speaking, PowerPoint, Editing, Teaching, Social Media, Microsoft Word, Microsoft Excel, Customer Service, Event Management, Volunteer Management
Education
The Evergreen State College 2007 — 2011
Bachelor of Science (Pending), Biochemistry
Cascadia Permaculture Institute 2006 — 2006
Permaculture Design Certificate, Sustainability Studies
Wilderness Medical Institute 2006 — 2006
Wilderness First Responder, Emergency Medical Response
Arlington Career Center 2002 — 2003
Emergency Medical Technician - Basic, Emergency Medical Response
Consumer Cellular, Inc. 2012 - 2012
T-Mobile January 2004 - January 2005
Education
Central Oregon Community College
State of Arizona January 2014 - Present
reTXT August 2015 - Present
Amenzone Foundation October 2013 - January 2014
Consumer Cellular, Inc. May 2011 - October 2013
Polytechnic Institute of New York University August 2008 - June 2009
The Law office of Richard L Wolfe January 1990 - February 1992
Skills
Administrative Work, Business Coaching, Office Administration, Operations Management, Operational Excellence, Life Coaching, Call Centers, Wireless, Workforce Management, Customer Retention, Avaya, Customer Satisfaction, Telecommunications, Customer Experience, Customer Service, Troubleshooting, Team Leadership, Technical Support, Software Documentation, Process Scheduler, Payroll, Data Analysis, Policy, Project Coordination, Administration, Team Building, Training, Budgets, Management, Strategic Planning, Leadership, Process Improvement, Microsoft Office, Coaching, Project Planning, Project Management, Program Management
Education
Ashworth University 2011 — 2013
Associate of Science (A.S.), Psychology
Keuka College 1992 — 1993
Marquis Companies September 2014 - Present
Maryville Nursing Home November 2013 - April 2014
West Hills Health and Rehabilitation Center October 2013 - November 2013
The Home Depot September 2010 - January 2012
Consumer Cellular, Inc. 2012 - 2012
Flextronics October 2009 - June 2010
Skills
Customer Service, Vital Signs, Medical Records, CPR Certified, Assisted Residents with..., Activities of Daily..., •Moved and lifted..., •Performed record..., •Made beds, and change..., •Performed head to toe..., Cpr Certified, Cashiering, Accounts Payable, Clerical Skills, Data Entry, Filing, Medical Terminology, Phlebotomy, Phone Etiquette, Telephone Skills, Troubleshooting, Microsoft Excel, PowerPoint, Coaching, Healthcare, Microsoft Word, Outlook, Public Speaking, Research
Education
Portland Community College 2012 — 2013
Certificate, Certified Nurses Assistant (CNA)
Carrington College-Portland 2003 — 2004
Certified, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Grant High School 2001 — 2003
Diploma, General Studies
Lake Stevens High School 1999 — 2001
Consumer Cellular, Inc. January 2015 - Present
Convergys September 2012 - January 2015
P.I.C.S June 2012 - September 2012
Wells Fargo January 2011 - April 2012
Skills
Management, Time Management, Customer Service, Telephone Skills, Information Technology, Call Centers, Sales, Team Management, Customer Experience, Teamwork, Customer Satisfaction, Microsoft Excel, Employee Training, Outlook, Leadership, Team Leadership
Education
DeVry University 2009 — 2012
Consumer Cellular, Inc. March 2010 - Present
Urologic Consultants December 2008 - October 2009
Education
Mt. Hood Community College 2006 — 2008
Associate of Applied Science Degree, Medical Office Specialist – Management
Mt. Hood Community College 2001 — 2003
Associate of Applied Science Degree, Radio Broadcasting
Consumer Cellular, Inc. 2012 - Present
Vesta December 2007 - March 2012
Education
Portland State University 2009 — 2012
Bachelor of Arts (B.A.), English Language and Literature/Letters
Consumer Cellular, Inc. April 2015 - May 2015
The Home Depot November 2013 - February 2015
Walmart April 2013 - November 2013
Catamaran January 2013 - April 2013
Walmart August 2011 - December 2012
Skills
Customer Service, Cashiering, Sales, Microsoft Word, Inventory, Microsoft Office, PowerPoint, Retail
Education
Pima Medical Institute-Mesa 2011 — 2012
Pharmacy Technician/Assistant