GreatCall, Inc
Industry: Mobile network operator company
DescriptionGreatCall is a connected health technology company based in San Diego, California. GreatCall offers health and safety products and services for older adults, including mobile devices, cellular service, mobile apps and a wearable device. Headquarters: Delmar CEO: David Inns Founded: 2006 Parent organization: Best Buy Subsidiaries: Healthsense, Inc., Hamlet, Inc. Founders: Martin Cooper, Arlene Harris
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GreatCall, Inc Employees
Employee
Years
Job
Industry
Bill Kuncz Bill Kuncz's GreatCall, Inc Experience December 2006 - August 2015
Job San Diego CFO and Operations Consultant
Industry Telecommunications
Experience
GreatCall, Inc December 2006 - August 2015
Vertical Circuits November 1999 - December 2006
Skills
Start-ups, Corporate Finance, Venture Capital, Corporate Development, Executive Management, Financial Analysis, Finance, Entrepreneurship, Mergers & Acquisitions, Due Diligence, Financial Modeling, Strategic Partnerships, Business Strategy, Private Equity, Strategic Planning, Corporate FP&A, Product Management, Leadership, Valuation, Forecasting, Business Development, Portfolio Management, Mentoring, Youth Mentoring, Management, Cross-functional Team..., Strategy, Process Improvement, New Business Development, Competitive Analysis, Budgeting, Accounting, Financial Reporting, Mobile Devices, Wireless, Risk Management
Education
Santa Clara University - Leavey School of Business
MBA, Accounting/Finance
University of Michigan
BA, Economics
GreatCall, Inc December 2006 - August 2015
Vertical Circuits November 1999 - December 2006
Skills
Start-ups, Corporate Finance, Venture Capital, Corporate Development, Executive Management, Financial Analysis, Finance, Entrepreneurship, Mergers & Acquisitions, Due Diligence, Financial Modeling, Strategic Partnerships, Business Strategy, Private Equity, Strategic Planning, Corporate FP&A, Product Management, Leadership, Valuation, Forecasting, Business Development, Portfolio Management, Mentoring, Youth Mentoring, Management, Cross-functional Team..., Strategy, Process Improvement, New Business Development, Competitive Analysis, Budgeting, Accounting, Financial Reporting, Mobile Devices, Wireless, Risk Management
Education
Santa Clara University - Leavey School of Business
MBA, Accounting/Finance
University of Michigan
BA, Economics
Shana Smith-Jamal Shana Smith-Jamal's GreatCall, Inc Experience February 2010 - May 2011
Job Certified Occupational Therapy Assistant
Industry Hospital & Health Care
Experience
Tri-City Medical Center January 2014 - Present
Sheri's OT Services November 2013 - Present
ProRehab Chiropractic May 2011 - March 2012
Ezia Human Performance December 2010 - June 2011
Greatcall Inc February 2010 - May 2011
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Call Centers, Caring, Customer Service, Healthcare, Public Speaking, Retail, Sales, Telephone Skills, Wellness, Windows, Outcome focused, PowerPoint, Sales Management, Cpr Certified, Splinting
Education
Stanbridge College 2012 — 2013
AOS, Occupational Therapy Assistant, Occupational Therapy
MiraCosta College 2010 — 2011
Kinesiology and General Education
Tri-City Medical Center January 2014 - Present
Sheri's OT Services November 2013 - Present
ProRehab Chiropractic May 2011 - March 2012
Ezia Human Performance December 2010 - June 2011
Greatcall Inc February 2010 - May 2011
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Call Centers, Caring, Customer Service, Healthcare, Public Speaking, Retail, Sales, Telephone Skills, Wellness, Windows, Outcome focused, PowerPoint, Sales Management, Cpr Certified, Splinting
Education
Stanbridge College 2012 — 2013
AOS, Occupational Therapy Assistant, Occupational Therapy
MiraCosta College 2010 — 2011
Kinesiology and General Education
Morgan Perez's GreatCall, Inc Experience 2012 - 2014
Job VP of Customer Operations Contact Center Operations, WFM Planning & Vendor Management Expert
Industry Information Technology and Services
Experience
Spireon 2014 - Present
GreatCall Inc 2012 - 2014
Sykes Enterprises 2007 - 2012
Sykes Enterprises 2003 - 2007
Sykes Enterprises 2001 - 2003
Skills
Customer Satisfaction, Call Centers, Process Improvement, Customer Retention, Program Management, Customer Service, Coaching, Team Building, Change Management, Sales Management, Sales Operations, Workforce Management, Management, B2B, BPO, Recruiting, Customer Experience, Call Center Development, Vendor Management, Microsoft Office, Sales Coach, Inbound Marketing, Sales, Quality Assurance, Cross-functional Team..., Oracle, Webinars, Avaya, Public Speaking, Client Services, Plannning, Training, Siebel, Mac OS X, Expert Witness, iWork, Polycom, DART, Staff Mentoring, Outbound, Outsourcing, Leadership, Operations Management, Product Planning, Mentoring
Education
Gonzaga University 2006 — 2011
B.G.S. (Bachelors), Politcal Science, Criminal Justice Concentrations
Spireon 2014 - Present
GreatCall Inc 2012 - 2014
Sykes Enterprises 2007 - 2012
Sykes Enterprises 2003 - 2007
Sykes Enterprises 2001 - 2003
Skills
Customer Satisfaction, Call Centers, Process Improvement, Customer Retention, Program Management, Customer Service, Coaching, Team Building, Change Management, Sales Management, Sales Operations, Workforce Management, Management, B2B, BPO, Recruiting, Customer Experience, Call Center Development, Vendor Management, Microsoft Office, Sales Coach, Inbound Marketing, Sales, Quality Assurance, Cross-functional Team..., Oracle, Webinars, Avaya, Public Speaking, Client Services, Plannning, Training, Siebel, Mac OS X, Expert Witness, iWork, Polycom, DART, Staff Mentoring, Outbound, Outsourcing, Leadership, Operations Management, Product Planning, Mentoring
Education
Gonzaga University 2006 — 2011
B.G.S. (Bachelors), Politcal Science, Criminal Justice Concentrations
Jayme Ingram, SPHR's GreatCall, Inc Experience March 2010 - July 2012
Job Sr. Global HR Advisor at Intuit
Industry Computer Software
Experience
Intuit August 2014 - Present
Intuit July 2012 - July 2014
GreatCall Inc. March 2010 - July 2012
Community Catalysts of California 2007 - March 2010
Home Capital Funding 2005 - 2007
Skills
Recruiting, Employee Relations, Human Resources, Coaching, Performance Management, Training, Talent Acquisition, Management, Talent Management, HRIS, Employee Engagement, Applicant Tracking..., Onboarding, Workforce Planning, Employee Benefits, Benefits Administration, Leadership, Process Improvement, College Recruiting
Education
Villanova University
MS, Human Resources Development
Point Loma Nazarene University
BA, Business Administration
Intuit August 2014 - Present
Intuit July 2012 - July 2014
GreatCall Inc. March 2010 - July 2012
Community Catalysts of California 2007 - March 2010
Home Capital Funding 2005 - 2007
Skills
Recruiting, Employee Relations, Human Resources, Coaching, Performance Management, Training, Talent Acquisition, Management, Talent Management, HRIS, Employee Engagement, Applicant Tracking..., Onboarding, Workforce Planning, Employee Benefits, Benefits Administration, Leadership, Process Improvement, College Recruiting
Education
Villanova University
MS, Human Resources Development
Point Loma Nazarene University
BA, Business Administration
David Inns's GreatCall, Inc Experience August 2006 - Present
Job CEO at GreatCall, Inc
Industry Health, Wellness and Fitness
Experience
GreatCall, Inc August 2006 - Present
Bell Mobility January 2001 - August 2006
Diamond Management & Technology Consultants August 1996 - December 2000
Skills
Wireless, Healthcare, Security, Business Services, Mobile Health, Seniors, Management, Strategic Partnerships, Start-ups, Product Management, Cross-functional Team..., Competitive Analysis, Business Development, Product Development, Product Marketing, Mobile Devices, Business Strategy, Entrepreneurship, Telecommunications, New Business Development
Education
Northwestern University - Kellogg School of Management 1994 — 1996
MBA, Marketing, Finance, Decision Science
Western University 1987 — 1991
Engineering Science, Electrical
GreatCall, Inc August 2006 - Present
Bell Mobility January 2001 - August 2006
Diamond Management & Technology Consultants August 1996 - December 2000
Skills
Wireless, Healthcare, Security, Business Services, Mobile Health, Seniors, Management, Strategic Partnerships, Start-ups, Product Management, Cross-functional Team..., Competitive Analysis, Business Development, Product Development, Product Marketing, Mobile Devices, Business Strategy, Entrepreneurship, Telecommunications, New Business Development
Education
Northwestern University - Kellogg School of Management 1994 — 1996
MBA, Marketing, Finance, Decision Science
Western University 1987 — 1991
Engineering Science, Electrical
Karen Leckrone, PHR Karen Leckrone, PHR's GreatCall, Inc Experience October 2010 - Present
Job Talent Acquisition Manager at GreatCall Inc.
Industry Human Resources
Experience
GreatCall Inc. October 2010 - Present
CareFusion (Cardinal Health) September 2007 - September 2010
Vanguard July 2002 - July 2007
Skills
Vendor Management, Applicant Tracking..., Talent Acquisition, Sourcing, Recruitment/Retention, Benefits Negotiation, Human Resources, Organizational..., Talent Management, Recruiting, Management, Hiring
Education
Penn State University 1998 — 2002
Bachelor of Science
GreatCall Inc. October 2010 - Present
CareFusion (Cardinal Health) September 2007 - September 2010
Vanguard July 2002 - July 2007
Skills
Vendor Management, Applicant Tracking..., Talent Acquisition, Sourcing, Recruitment/Retention, Benefits Negotiation, Human Resources, Organizational..., Talent Management, Recruiting, Management, Hiring
Education
Penn State University 1998 — 2002
Bachelor of Science
Gregori Clarke Gregori Clarke's GreatCall, Inc Experience May 2008 - June 2010
Job Computational Scientist
Industry Computer Software
Experience
SDSU Research Foundation March 2015 - May 2015
San Diego State University January 2015 - May 2015
SweetLabs, Inc. May 2011 - November 2013
Moebius Solutions, Inc. December 2010 - April 2011
GreatCall Inc. May 2008 - June 2010
St. Bernard Software October 2005 - January 2008
Space4Rent.com LLC May 2000 - September 2002
Skills
Software Quality..., C#, Test Automation, Automation, Java, TCL, Testing, C++, Quality Assurance, .NET, Manual Testing, XML, Agile Methodologies, Web Applications, WinRunner, Troubleshooting, jQuery, Software Quality Control, Test Engineering, Scrum, System Testing, Software Development, Test Planning, Perl, Visual Basic, Eclipse, JavaScript, Unix, Linux, Regression Testing, Visual Studio, SQL, Software Design, Software Engineering, Mobile Applications, Shell Scripting, Python, Subversion
Education
San Diego State University-California State University 2012 — 2015
Master of Science (MS), Computational Science, GPA 4.0
California State University-San Marcos 2002 — 2005
BS, Computer Science
SDSU Research Foundation March 2015 - May 2015
San Diego State University January 2015 - May 2015
SweetLabs, Inc. May 2011 - November 2013
Moebius Solutions, Inc. December 2010 - April 2011
GreatCall Inc. May 2008 - June 2010
St. Bernard Software October 2005 - January 2008
Space4Rent.com LLC May 2000 - September 2002
Skills
Software Quality..., C#, Test Automation, Automation, Java, TCL, Testing, C++, Quality Assurance, .NET, Manual Testing, XML, Agile Methodologies, Web Applications, WinRunner, Troubleshooting, jQuery, Software Quality Control, Test Engineering, Scrum, System Testing, Software Development, Test Planning, Perl, Visual Basic, Eclipse, JavaScript, Unix, Linux, Regression Testing, Visual Studio, SQL, Software Design, Software Engineering, Mobile Applications, Shell Scripting, Python, Subversion
Education
San Diego State University-California State University 2012 — 2015
Master of Science (MS), Computational Science, GPA 4.0
California State University-San Marcos 2002 — 2005
BS, Computer Science
Vinita Kondhalkar Vinita Kondhalkar's GreatCall, Inc Experience September 2010 - October 2011
Job Database Developer at GreatCall Inc Creator of Jitterbug
Industry Computer Software
Experience
GreatCall Inc September 2010 - October 2011
Blue Tech June 2010 - September 2010
MeLLmo June 2010 - September 2010
TCS June 2008 - July 2009
Persistent Systems June 2008 - May 2009
Skills
Microsoft SQL Server, XML, SQL, Databases, Data Warehousing, Oracle, MySQL, T-SQL, AJAX, PL/SQL, Java, Software Development, Perl, Business Intelligence, jQuery, SSRS, UML, Subversion, PHP, SSIS, Visual Basic, Visio, Tomcat
Education
San Diego State University-California State University 2009 — 2011
Masters, Computer Science
University of Pune 2004 — 2008
Bachelors, Computer Engineering
GreatCall Inc September 2010 - October 2011
Blue Tech June 2010 - September 2010
MeLLmo June 2010 - September 2010
TCS June 2008 - July 2009
Persistent Systems June 2008 - May 2009
Skills
Microsoft SQL Server, XML, SQL, Databases, Data Warehousing, Oracle, MySQL, T-SQL, AJAX, PL/SQL, Java, Software Development, Perl, Business Intelligence, jQuery, SSRS, UML, Subversion, PHP, SSIS, Visual Basic, Visio, Tomcat
Education
San Diego State University-California State University 2009 — 2011
Masters, Computer Science
University of Pune 2004 — 2008
Bachelors, Computer Engineering
Aaron Pollack's GreatCall, Inc Experience December 2007 - September 2013
Job Head of Channel Marketing at Canary
Industry Marketing and Advertising
Experience
Canary (canary.is) April 2015 - Present
BlackBerry December 2013 - April 2015
GreatCall, Inc December 2007 - September 2013
GreatCall, Inc December 2007 - February 2009
Integrated Marketing Services June 2006 - June 2007
SIRIUS Satellite Radio September 2004 - June 2006
Concept One Communications December 2002 - August 2004
TracyLocke September 1999 - November 2002
Skills
Marketing Strategy, Product Marketing, Marketing Communications, Social Media Marketing, Digital Marketing, Direct Marketing, Advertising, Integrated Marketing, Account Management, Online Advertising, Marketing, Email Marketing, Social Media, Competitive Analysis, New Business Development, Public Relations, Mobile Marketing, Copywriting, Lead Generation, Product Management, Start-ups, Strategic Partnerships, Multi-channel Marketing, Sales, Brand Management, Brand Development, Market Planning, Channel Marketing, Online Marketing, Mobile Devices, Cross-functional Team..., Product Development, Leadership, CRM, Selling, Management, Retail, Branding & Identity
Education
The University of Connecticut 1995 — 1999
Bachelor of Science, Marketing
University of Connecticut
Bachelor of Science (B.S.)
Canary (canary.is) April 2015 - Present
BlackBerry December 2013 - April 2015
GreatCall, Inc December 2007 - September 2013
GreatCall, Inc December 2007 - February 2009
Integrated Marketing Services June 2006 - June 2007
SIRIUS Satellite Radio September 2004 - June 2006
Concept One Communications December 2002 - August 2004
TracyLocke September 1999 - November 2002
Skills
Marketing Strategy, Product Marketing, Marketing Communications, Social Media Marketing, Digital Marketing, Direct Marketing, Advertising, Integrated Marketing, Account Management, Online Advertising, Marketing, Email Marketing, Social Media, Competitive Analysis, New Business Development, Public Relations, Mobile Marketing, Copywriting, Lead Generation, Product Management, Start-ups, Strategic Partnerships, Multi-channel Marketing, Sales, Brand Management, Brand Development, Market Planning, Channel Marketing, Online Marketing, Mobile Devices, Cross-functional Team..., Product Development, Leadership, CRM, Selling, Management, Retail, Branding & Identity
Education
The University of Connecticut 1995 — 1999
Bachelor of Science, Marketing
University of Connecticut
Bachelor of Science (B.S.)
Lazaro Cruz Lazaro Cruz's GreatCall, Inc Experience October 2008 - Present
Job Direct Sales Quality Assurance Specialists at GreatCall Inc
Industry Wireless
Experience
GreatCall Inc October 2008 - Present
3i Interpreting May 2006 - October 2008
Skills
Wireless, Quality Assurance, Cross-functional Team..., Process Improvement, Team Leadership, Call Center, Project Management, Training, Telecommunications, Call Centers, Troubleshooting, Customer Service, Vendor Management, Sales, Team Building, Management, Customer Retention
Education
MiraCosta College
Business
GreatCall Inc October 2008 - Present
3i Interpreting May 2006 - October 2008
Skills
Wireless, Quality Assurance, Cross-functional Team..., Process Improvement, Team Leadership, Call Center, Project Management, Training, Telecommunications, Call Centers, Troubleshooting, Customer Service, Vendor Management, Sales, Team Building, Management, Customer Retention
Education
MiraCosta College
Business
Madeline Pantalone Madeline Pantalone's GreatCall, Inc Experience December 2009 - May 2015
Job Business Executive and Consultant
Industry Management Consulting
Experience
GreatCall, Inc December 2009 - May 2015
EMN8 2005 - 2009
Skills
Business Development, Strategy, Strategic Planning, Business Strategy, Start-ups, Strategic Partnerships, Product Management, Product Development, Program Management, Marketing Strategy, Mobile Devices, Vendor Management, Competitive Analysis
Education
UCLA Anderson School of Management
MBA, Finance
GreatCall, Inc December 2009 - May 2015
EMN8 2005 - 2009
Skills
Business Development, Strategy, Strategic Planning, Business Strategy, Start-ups, Strategic Partnerships, Product Management, Product Development, Program Management, Marketing Strategy, Mobile Devices, Vendor Management, Competitive Analysis
Education
UCLA Anderson School of Management
MBA, Finance
Brian Richardson Brian Richardson's GreatCall, Inc Experience November 2004 - December 2007
Job Vice President Product Development at ublox
Industry Telecommunications
Experience
u-blox September 2011 - Present
Fusion Wireless September 2009 - Present
Kyocera Wireless January 2008 - November 2009
GreatCall Inc November 2004 - December 2007
CalAmp 2002 - 2004
Siemens Mobile 2001 - 2003
Neopoint, Inc. 2000 - 2002
IBM 1997 - 2000
IBM / Formerly CommQuest 1997 - 2000
Maxon Systems Inc., London Ltd. 1992 - 1995
Skills
Product Management, Telecommunications, Embedded Systems, Product Development, Cross-functional Team..., Semiconductors, Engineering Management, System Architecture, Mobile Devices, Wireless, RF, Product Marketing, LTE, CDMA, Strategic Partnerships, Mobile Communications, Mobile Technology, 3GPP, GSM, Staff Management, Product Design, Firmware, Cellular Communications, Software Engineering, Go-to-market Strategy, Embedded Software, Digital Signal..., WiFi
Education
University of Liverpool 1978 — 1982
B Eng (Hons), Electronic Engineering
Simon Langton Grammar
u-blox September 2011 - Present
Fusion Wireless September 2009 - Present
Kyocera Wireless January 2008 - November 2009
GreatCall Inc November 2004 - December 2007
CalAmp 2002 - 2004
Siemens Mobile 2001 - 2003
Neopoint, Inc. 2000 - 2002
IBM 1997 - 2000
IBM / Formerly CommQuest 1997 - 2000
Maxon Systems Inc., London Ltd. 1992 - 1995
Skills
Product Management, Telecommunications, Embedded Systems, Product Development, Cross-functional Team..., Semiconductors, Engineering Management, System Architecture, Mobile Devices, Wireless, RF, Product Marketing, LTE, CDMA, Strategic Partnerships, Mobile Communications, Mobile Technology, 3GPP, GSM, Staff Management, Product Design, Firmware, Cellular Communications, Software Engineering, Go-to-market Strategy, Embedded Software, Digital Signal..., WiFi
Education
University of Liverpool 1978 — 1982
B Eng (Hons), Electronic Engineering
Simon Langton Grammar
Lisa Chaney-Jones's GreatCall, Inc Experience May 2010 - December 2010
Job Sales Training and Enablement Manager
Industry Professional Training & Coaching
Experience
ServiceNow - The Enterprise IT Cloud Company May 2014 - Present
Contract May 2013 - May 2014
PathWise January 2011 - May 2013
GreatCall, Inc May 2010 - December 2010
Time Warner Cable July 2008 - February 2010
Greater San Diego Academy (Jamul-Dulzura Union School District) August 2004 - May 2007
Skills
Instructional Design, Curriculum Design, Public Speaking, Problem Solving, Instructor-led Training, Technical Writing, Needs Analysis, Curriculum Development, Staff Development, Microsoft Office, Teaching, PowerPoint, Training Delivery, Classroom Instruction, Writing, Team Building, Training, Program Management, Coaching, Technical Training, Leadership Development, Employee Training, Microsoft Excel, Educational Technology, Critical Thinking, Outlook, Career Development, Supervisory Skills, Microsoft Word, Adult Education, Higher Education, Executive Coaching, Research, Educational Leadership, Blended Learning, Management, Learning Management, Project Management, Learning Management..., Organizational..., Captivate, Classroom, E-Learning, ADDIE, Call Centers, Workshop Facilitation, Train the Trainer, Onboarding, Quality Assurance, Team Leadership
Education
National University 2001 — 2003
M.Ed., Education
San Diego State University-California State University 1995 — 1998
B.A., Social Science
San Diego Mesa College 1992 — 1995
A.A., Liberal Arts and Sciences
Helix High School 1988 — 1992
High School Diploma, General Studies
ServiceNow - The Enterprise IT Cloud Company May 2014 - Present
Contract May 2013 - May 2014
PathWise January 2011 - May 2013
GreatCall, Inc May 2010 - December 2010
Time Warner Cable July 2008 - February 2010
Greater San Diego Academy (Jamul-Dulzura Union School District) August 2004 - May 2007
Skills
Instructional Design, Curriculum Design, Public Speaking, Problem Solving, Instructor-led Training, Technical Writing, Needs Analysis, Curriculum Development, Staff Development, Microsoft Office, Teaching, PowerPoint, Training Delivery, Classroom Instruction, Writing, Team Building, Training, Program Management, Coaching, Technical Training, Leadership Development, Employee Training, Microsoft Excel, Educational Technology, Critical Thinking, Outlook, Career Development, Supervisory Skills, Microsoft Word, Adult Education, Higher Education, Executive Coaching, Research, Educational Leadership, Blended Learning, Management, Learning Management, Project Management, Learning Management..., Organizational..., Captivate, Classroom, E-Learning, ADDIE, Call Centers, Workshop Facilitation, Train the Trainer, Onboarding, Quality Assurance, Team Leadership
Education
National University 2001 — 2003
M.Ed., Education
San Diego State University-California State University 1995 — 1998
B.A., Social Science
San Diego Mesa College 1992 — 1995
A.A., Liberal Arts and Sciences
Helix High School 1988 — 1992
High School Diploma, General Studies
Kamran Bakhtiari's GreatCall, Inc Experience 2006 - 2009
Job Digital Marketing, Technology, and Data Science Change Leader
Industry Management Consulting
Experience
Pepperdine University Graziadio School of Business and Management December 2014 - Present
Auction.com - A Google Capital Co. March 2014 - Present
REC Solar October 2013 - Present
Auction.com Sold.com March 2013 - March 2014
Irvine Company September 2011 - March 2013
Verengo Solar Plus January 2010 - September 2011
Western Digital 2010 - 2011
GreatCall, Inc 2006 - 2009
Pacific Floor Coverings and Home Remodeling 2001 - 2006
Skills
Market Research, Competitive Analysis, Forecasting, Marketing Strategy, Segmentation, SQL, Microsoft SQL Server, Microsoft Reporting..., Oracle SQL, Data Warehousing, Data Warehouse..., Data Mining, Databases, Database Marketing, Relational Data Modeling, SSRS, Business Intelligence, Tableau, Lead Generation, PPC, Business Strategy, Data Modeling, Web Analytics, Digital Marketing, SEM, CRM, Start-ups, Marketing, Leadership, Management, Market Analysis, Cross-functional Team..., Analysis, Integrated Marketing, Sales Operations, Enterprise Software, Process Improvement, Selling, Sales, Strategic Partnerships, Mergers & Acquisitions, Data Analysis, Product Management, Product Marketing, Salesforce.com, Business Development, Sales Management, Entrepreneurship, P&L Management, Integrity
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2012 — 2013
Master of Business Administration (MBA)
Stanford University 2010 — 2011
San Diego State University-California State University 2008 — 2009
University of California, San Diego 2005 — 2007
Pepperdine University Graziadio School of Business and Management December 2014 - Present
Auction.com - A Google Capital Co. March 2014 - Present
REC Solar October 2013 - Present
Auction.com Sold.com March 2013 - March 2014
Irvine Company September 2011 - March 2013
Verengo Solar Plus January 2010 - September 2011
Western Digital 2010 - 2011
GreatCall, Inc 2006 - 2009
Pacific Floor Coverings and Home Remodeling 2001 - 2006
Skills
Market Research, Competitive Analysis, Forecasting, Marketing Strategy, Segmentation, SQL, Microsoft SQL Server, Microsoft Reporting..., Oracle SQL, Data Warehousing, Data Warehouse..., Data Mining, Databases, Database Marketing, Relational Data Modeling, SSRS, Business Intelligence, Tableau, Lead Generation, PPC, Business Strategy, Data Modeling, Web Analytics, Digital Marketing, SEM, CRM, Start-ups, Marketing, Leadership, Management, Market Analysis, Cross-functional Team..., Analysis, Integrated Marketing, Sales Operations, Enterprise Software, Process Improvement, Selling, Sales, Strategic Partnerships, Mergers & Acquisitions, Data Analysis, Product Management, Product Marketing, Salesforce.com, Business Development, Sales Management, Entrepreneurship, P&L Management, Integrity
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2012 — 2013
Master of Business Administration (MBA)
Stanford University 2010 — 2011
San Diego State University-California State University 2008 — 2009
University of California, San Diego 2005 — 2007
Mariane Totanes's GreatCall, Inc Experience September 2010 - September 2011
Job Product Usability Analyst at GreatCall
Industry Wireless
Experience
GreatCall December 2012 - Present
GreatCall September 2011 - December 2012
GreatCall Inc September 2010 - September 2011
GreatCall Inc. October 2008 - September 2010
Nations Credit Solutions March 2008 - October 2008
Skills
Android, XML, TCP/IP, SQL, Java, JavaScript, Microsoft SQL Server, MySQL, Software Quality..., HTML, Mobile Applications, Wireless, Testing, Quality Assurance, Scrum, Operating Systems, User Experience, Agile Methodologies, Mobile Devices, Visio, System Testing, Regression Testing, CDMA, Telecommunications, Databases, Windows, Software Documentation, Software Design, Test Cases, Troubleshooting, Test Planning, Web Applications
Education
Saint Leo University 2014 — 2017
Bachelor of Arts (B.A.), Business Management
MiraCosta College
Business Administration and Management, General
GreatCall December 2012 - Present
GreatCall September 2011 - December 2012
GreatCall Inc September 2010 - September 2011
GreatCall Inc. October 2008 - September 2010
Nations Credit Solutions March 2008 - October 2008
Skills
Android, XML, TCP/IP, SQL, Java, JavaScript, Microsoft SQL Server, MySQL, Software Quality..., HTML, Mobile Applications, Wireless, Testing, Quality Assurance, Scrum, Operating Systems, User Experience, Agile Methodologies, Mobile Devices, Visio, System Testing, Regression Testing, CDMA, Telecommunications, Databases, Windows, Software Documentation, Software Design, Test Cases, Troubleshooting, Test Planning, Web Applications
Education
Saint Leo University 2014 — 2017
Bachelor of Arts (B.A.), Business Management
MiraCosta College
Business Administration and Management, General
Celina Beach Celina Beach's GreatCall, Inc Experience July 2009 - November 2011
Job Tester at InnovaSystems International
Industry Computer Software
Experience
InnovaSystems International November 2011 - Present
Alternate Reality Gaming Network 2007 - Present
GreatCall, Inc July 2009 - November 2011
MedNeutral, LLC/Brahma Holdings April 2008 - July 2009
InnovaSystems May 2005 - March 2008
US Navy Reserve October 1991 - October 2005
Sierra Wireless March 2003 - May 2005
Hewlett-Packard June 2001 - March 2003
Stellcom May 2000 - May 2001
Xircom February 1998 - May 2000
Skills
Quality Assurance, Scrum, Software Quality..., T-SQL, Agile Methodologies, Software Documentation, Linux, Test Cases, Microsoft SQL Server, Training, Test Planning, Software Development, Testing, SQL, Web Applications, Mobile Applications, HTML, SharePoint, TFS, Windows, Troubleshooting, Program Management, Networking
Education
Grossmont College 2003 — 2009
Business Administration - Information Systems, Database Design
InnovaSystems International November 2011 - Present
Alternate Reality Gaming Network 2007 - Present
GreatCall, Inc July 2009 - November 2011
MedNeutral, LLC/Brahma Holdings April 2008 - July 2009
InnovaSystems May 2005 - March 2008
US Navy Reserve October 1991 - October 2005
Sierra Wireless March 2003 - May 2005
Hewlett-Packard June 2001 - March 2003
Stellcom May 2000 - May 2001
Xircom February 1998 - May 2000
Skills
Quality Assurance, Scrum, Software Quality..., T-SQL, Agile Methodologies, Software Documentation, Linux, Test Cases, Microsoft SQL Server, Training, Test Planning, Software Development, Testing, SQL, Web Applications, Mobile Applications, HTML, SharePoint, TFS, Windows, Troubleshooting, Program Management, Networking
Education
Grossmont College 2003 — 2009
Business Administration - Information Systems, Database Design
Wendy Tyler Wendy Tyler's GreatCall, Inc Experience 2006 - 2007
Job Implementation Program Manager at Covestic
Industry Management Consulting
Experience
Covestic July 2014 - Present
Black Wolf Ranch August 2000 - Present
CIO Source January 2011 - June 2014
Covestic October 2009 - February 2011
Austin Logistics May 2007 - February 2010
Upstart July 2006 - April 2007
GreatCall, INC 2006 - 2007
T-Mobile March 2001 - June 2006
T-Mobile USA 2000 - 2006
Intertech January 2000 - January 2001
Skills
Integration, Telecommunications, Business Process, Budgeting, Budgets, POS, Project Management, SDLC, Program Management, Vendor Management, Leadership, Management, IT Service Management, Project Planning, PMO, PMP, Process Improvement, Software Documentation, Agile Methodologies
Education
Georgia State University 1986 — 1989
Bachelors, Accounting
Covestic July 2014 - Present
Black Wolf Ranch August 2000 - Present
CIO Source January 2011 - June 2014
Covestic October 2009 - February 2011
Austin Logistics May 2007 - February 2010
Upstart July 2006 - April 2007
GreatCall, INC 2006 - 2007
T-Mobile March 2001 - June 2006
T-Mobile USA 2000 - 2006
Intertech January 2000 - January 2001
Skills
Integration, Telecommunications, Business Process, Budgeting, Budgets, POS, Project Management, SDLC, Program Management, Vendor Management, Leadership, Management, IT Service Management, Project Planning, PMO, PMP, Process Improvement, Software Documentation, Agile Methodologies
Education
Georgia State University 1986 — 1989
Bachelors, Accounting
Meredith Berry Meredith Berry's GreatCall, Inc Experience May 2008 - Present
Job Retail Field Manager, National Retail at GreatCall, Inc
Industry Wireless
Experience
GreatCall, Inc May 2008 - Present
GreatCall, Inc. July 2010 - August 2011
GreatCall, Inc. May 2008 - July 2010
GoAmerica Communications June 2006 - January 2008
Clearwire March 2005 - June 2006
AT&T Wireless Services 1995 - 1998
Skills
Wireless, Channel, Direct Sales, Sales Operations, Strategic Partnerships, Mobile Technology, Sales Process, Start-ups, Sales, Leadership, Management, Sales Management, Marketing Strategy, VoIP, Selling, Account Management, Enterprise Software, Product Development, Retail, Strategy, Telecommunications, Mobile Devices, Solution Selling, Team Leadership, Strategic Planning
Education
University of Phoenix 1995 — 1997
BS, Business Management
Irvine Valley College 1993 — 1995
Business Management
GreatCall, Inc May 2008 - Present
GreatCall, Inc. July 2010 - August 2011
GreatCall, Inc. May 2008 - July 2010
GoAmerica Communications June 2006 - January 2008
Clearwire March 2005 - June 2006
AT&T Wireless Services 1995 - 1998
Skills
Wireless, Channel, Direct Sales, Sales Operations, Strategic Partnerships, Mobile Technology, Sales Process, Start-ups, Sales, Leadership, Management, Sales Management, Marketing Strategy, VoIP, Selling, Account Management, Enterprise Software, Product Development, Retail, Strategy, Telecommunications, Mobile Devices, Solution Selling, Team Leadership, Strategic Planning
Education
University of Phoenix 1995 — 1997
BS, Business Management
Irvine Valley College 1993 — 1995
Business Management
Celia Hankins's GreatCall, Inc Experience February 2009 - July 2012
Job
Industry Hospital & Health Care
Experience
Kaiser Permanente July 2012 - January 2015
GreatCall, Inc February 2009 - July 2012
Financial Freedom Senior Funding September 2006 - August 2008
Provident Credit Union January 2002 - July 2006
AT&T Wireless April 1994 - October 2001
Skills
Wireless, Customer Service, Process Improvement, Call Center, Vendor Management, CRM, Project Management, Quality Assurance, Team Leadership, Sales, Team Building, Microsoft Office, Budgets, Cross-functional Team..., Business Development, Call Centers, Troubleshooting, Management, Project Planning, Human Resources, Banking, Customer Experience, Customer Satisfaction, Training, Leadership, Strategy, Coaching, Customer Retention, Analysis, Strategic Planning, Telecommunications, Forecasting, Performance Management, Change Management, Time Management
Education
Devry University
Ohlone College
Kaiser Permanente July 2012 - January 2015
GreatCall, Inc February 2009 - July 2012
Financial Freedom Senior Funding September 2006 - August 2008
Provident Credit Union January 2002 - July 2006
AT&T Wireless April 1994 - October 2001
Skills
Wireless, Customer Service, Process Improvement, Call Center, Vendor Management, CRM, Project Management, Quality Assurance, Team Leadership, Sales, Team Building, Microsoft Office, Budgets, Cross-functional Team..., Business Development, Call Centers, Troubleshooting, Management, Project Planning, Human Resources, Banking, Customer Experience, Customer Satisfaction, Training, Leadership, Strategy, Coaching, Customer Retention, Analysis, Strategic Planning, Telecommunications, Forecasting, Performance Management, Change Management, Time Management
Education
Devry University
Ohlone College
Jannet Zamora's GreatCall, Inc Experience October 2008 - June 2015
Job Director, Call Center Operations at EquityKey
Industry Financial Services
Experience
EquityKey June 2015 - Present
GreatCall, Inc October 2008 - June 2015
HSBC March 1998 - October 2008
HSBC Auto Finance 1998 - 2008
HSBC AUTO 1998 - 2008
Skills
Relationship Management, Analytics, Loans, Credit, Portfolio Management, Call Center, Credit Risk, Sales Management, Consumer Lending, Credit Analysis, Vendor Management, Banking, Process Improvement, Call Centers, Direct Sales, Competitive Analysis, Account Management, Sales Operations, Management, New Business Development
Education
San Diego State University-California State University
Business Management
EquityKey June 2015 - Present
GreatCall, Inc October 2008 - June 2015
HSBC March 1998 - October 2008
HSBC Auto Finance 1998 - 2008
HSBC AUTO 1998 - 2008
Skills
Relationship Management, Analytics, Loans, Credit, Portfolio Management, Call Center, Credit Risk, Sales Management, Consumer Lending, Credit Analysis, Vendor Management, Banking, Process Improvement, Call Centers, Direct Sales, Competitive Analysis, Account Management, Sales Operations, Management, New Business Development
Education
San Diego State University-California State University
Business Management
Sue Weaver's GreatCall, Inc Experience December 2005 - Present
Job VP, Customer Service at GreatCall, Inc
Industry Telecommunications
Experience
GreatCall, Inc December 2005 - Present
Kyocera Wireless February 2000 - November 2005
Skills
Team Building, Wireless, Start-ups, Process Improvement, Customer Service, Call Centers, Mobile Devices, Telecommunications, Product Management, Call Center, Vendor Management, Management, Cross-functional Team...
Education
San Diego State University-California State University
GreatCall, Inc December 2005 - Present
Kyocera Wireless February 2000 - November 2005
Skills
Team Building, Wireless, Start-ups, Process Improvement, Customer Service, Call Centers, Mobile Devices, Telecommunications, Product Management, Call Center, Vendor Management, Management, Cross-functional Team...
Education
San Diego State University-California State University
Sorana Petersen, SPHR's GreatCall, Inc Experience October 2009 - April 2012
Job Director, Human Resources at GreatCall
Industry Wireless
Experience
GreatCall 2012 - Present
GreatCall, Inc October 2009 - April 2012
GreatCall 2012 - 2012
GreatCall, Inc. January 2008 - September 2009
University of San Diego 2004 - December 2007
ProFlowers 2006 - 2006
Skills
Coaching, Instructional Design, Organizational..., Leadership Development, Training Delivery, Organizational..., Performance Management, Talent Management, Workshop Facilitation, Training, Talent Acquisition, Human Resources, Leadership, Team Leadership, Team Building, Project Management, Process Improvement, Cross-functional Team..., Conflict Resolution, Management, Employee Training, Employee Engagement, Onboarding, Recruiting, Career Development, Employee Relations
Education
University of San Diego
BBA, Management Emphasis
University of San Diego
MA, Leadership Studies
GreatCall 2012 - Present
GreatCall, Inc October 2009 - April 2012
GreatCall 2012 - 2012
GreatCall, Inc. January 2008 - September 2009
University of San Diego 2004 - December 2007
ProFlowers 2006 - 2006
Skills
Coaching, Instructional Design, Organizational..., Leadership Development, Training Delivery, Organizational..., Performance Management, Talent Management, Workshop Facilitation, Training, Talent Acquisition, Human Resources, Leadership, Team Leadership, Team Building, Project Management, Process Improvement, Cross-functional Team..., Conflict Resolution, Management, Employee Training, Employee Engagement, Onboarding, Recruiting, Career Development, Employee Relations
Education
University of San Diego
BBA, Management Emphasis
University of San Diego
MA, Leadership Studies
Audrey Altenburg's GreatCall, Inc Experience April 2008 - May 2009
Job Project Manager, CSM
Industry Telecommunications
Experience
GreatCall May 2012 - Present
GreatCall June 2011 - May 2012
PETCO Animal Supplies, Inc. May 2010 - June 2011
PETCO Animal Supplies, Inc. May 2009 - August 2010
GreatCall, Inc April 2008 - May 2009
HSBC Auto Finance 2004 - 2007
Skills
Product Management, Business Intelligence, Cross-functional Team..., Process Improvement, Analytics, Project Management, Program Management, Team Leadership, Business Analysis, Data Analysis, Microsoft Excel, Vendor Management, Forecasting, Product Launch, Business Process..., Project Planning
Education
University of Phoenix 2007 — 2008
MBA
University of North Texas 2000 — 2006
Bachelor of Science (BS)
GreatCall May 2012 - Present
GreatCall June 2011 - May 2012
PETCO Animal Supplies, Inc. May 2010 - June 2011
PETCO Animal Supplies, Inc. May 2009 - August 2010
GreatCall, Inc April 2008 - May 2009
HSBC Auto Finance 2004 - 2007
Skills
Product Management, Business Intelligence, Cross-functional Team..., Process Improvement, Analytics, Project Management, Program Management, Team Leadership, Business Analysis, Data Analysis, Microsoft Excel, Vendor Management, Forecasting, Product Launch, Business Process..., Project Planning
Education
University of Phoenix 2007 — 2008
MBA
University of North Texas 2000 — 2006
Bachelor of Science (BS)
Charles Pavlovic's GreatCall, Inc Experience March 2010 - March 2012
Job Business Finance Consultant at National Funding
Industry Electrical/Electronic Manufacturing
Experience
National Funding January 2014 - Present
Klein Electronics September 2012 - December 2013
GreatCall Inc March 2010 - March 2012
Ashford University April 2009 - October 2009
RightWay Gate Inc August 2008 - February 2009
Einstein Industries April 2008 - August 2008
Imaging Technologies January 2007 - July 2007
Nine Systems January 2006 - December 2006
United States Marine Corps November 1998 - March 2006
Skills
Competitive Analysis, Selling, Project Management, Sales, Sales Management, Account Management, Sales Operations, Social Media Marketing, Product Management, Management, Strategy, Strategic Planning, Contract Negotiation
Education
ITT Technical Institute 2001 — 2005
B.S, Computer Engineering Technology
ITT Technical Institute-San Diego 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
National Funding January 2014 - Present
Klein Electronics September 2012 - December 2013
GreatCall Inc March 2010 - March 2012
Ashford University April 2009 - October 2009
RightWay Gate Inc August 2008 - February 2009
Einstein Industries April 2008 - August 2008
Imaging Technologies January 2007 - July 2007
Nine Systems January 2006 - December 2006
United States Marine Corps November 1998 - March 2006
Skills
Competitive Analysis, Selling, Project Management, Sales, Sales Management, Account Management, Sales Operations, Social Media Marketing, Product Management, Management, Strategy, Strategic Planning, Contract Negotiation
Education
ITT Technical Institute 2001 — 2005
B.S, Computer Engineering Technology
ITT Technical Institute-San Diego 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
Troy Molsberry's GreatCall, Inc Experience January 2006 - September 2008
Job CTO at PacketSled
Industry Computer Software
Experience
PacketSled October 2012 - Present
Peppertree Consulting February 2010 - Present
Deluxe Digital Distribution February 2011 - June 2011
Euro RSCG June 2009 - May 2010
Callaway Golf April 2009 - June 2009
Entriq November 2007 - February 2009
GreatCall, Inc January 2006 - September 2008
Bates White, LLC January 2000 - June 2004
Jet Propulsion Laboratory September 1997 - June 2000
Skills
Microsoft Sync Framework, ClickOnce, SQL CLR, T-SQL Stored Procedures, ReSharper, WPF, MVVM, WCF Services, DevExpress Controls, T-SQL, Entity Framework, ADO.NET, LINQ, Multithreaded..., Parsing, Data Visualization, Computer Graphics, Computer Vision, XAML, Microsoft SQL Server, SQL Server Management..., SQLCE, User Interface Design, UML, Agile Methodologies, TDD, Web Services, Software Design Patterns, Software Architectural..., Service Oriented..., WinForms, Object Oriented Perl, Tcl-Tk, JavaScript, ASP.NET, IIS
Education
University of Southern California 1999 — 2000
M.S. (in progress), Robotics and Automation
University of Southern California 1994 — 1999
B.S., Computer Science and Computer Engineering
advantu
PacketSled October 2012 - Present
Peppertree Consulting February 2010 - Present
Deluxe Digital Distribution February 2011 - June 2011
Euro RSCG June 2009 - May 2010
Callaway Golf April 2009 - June 2009
Entriq November 2007 - February 2009
GreatCall, Inc January 2006 - September 2008
Bates White, LLC January 2000 - June 2004
Jet Propulsion Laboratory September 1997 - June 2000
Skills
Microsoft Sync Framework, ClickOnce, SQL CLR, T-SQL Stored Procedures, ReSharper, WPF, MVVM, WCF Services, DevExpress Controls, T-SQL, Entity Framework, ADO.NET, LINQ, Multithreaded..., Parsing, Data Visualization, Computer Graphics, Computer Vision, XAML, Microsoft SQL Server, SQL Server Management..., SQLCE, User Interface Design, UML, Agile Methodologies, TDD, Web Services, Software Design Patterns, Software Architectural..., Service Oriented..., WinForms, Object Oriented Perl, Tcl-Tk, JavaScript, ASP.NET, IIS
Education
University of Southern California 1999 — 2000
M.S. (in progress), Robotics and Automation
University of Southern California 1994 — 1999
B.S., Computer Science and Computer Engineering
advantu
Dan Choi's GreatCall, Inc Experience October 2008 - July 2009
Job VP Sales and Business Development at Shine Electronics Co., Inc
Industry Wireless
Experience
Shine Electronics Co., Inc April 2015 - Present
AT&T June 2014 - March 2015
AT&T Mobility April 2011 - June 2014
Arjay Wireless August 2009 - April 2011
GreatCall, Inc October 2008 - July 2009
Helio July 2006 - September 2007
Phiz, LLC September 2001 - May 2006
Skills
Account Management, Sales Operations, Direct Sales, B2B, Sales, Sales Process, Wireless, Sales Management, Marketing Strategy, Cold Calling, Retail, Management, Mobile Devices, Selling, Telecommunications
Education
Rutgers University-New Brunswick 1995 — 1999
BA, Mathematics
Shine Electronics Co., Inc April 2015 - Present
AT&T June 2014 - March 2015
AT&T Mobility April 2011 - June 2014
Arjay Wireless August 2009 - April 2011
GreatCall, Inc October 2008 - July 2009
Helio July 2006 - September 2007
Phiz, LLC September 2001 - May 2006
Skills
Account Management, Sales Operations, Direct Sales, B2B, Sales, Sales Process, Wireless, Sales Management, Marketing Strategy, Cold Calling, Retail, Management, Mobile Devices, Selling, Telecommunications
Education
Rutgers University-New Brunswick 1995 — 1999
BA, Mathematics
Betty Dailey's GreatCall, Inc Experience January 2012 - July 2015
Job Customer Service Manager – Customer Operations at GreatCall Inc.
Industry Wireless
Experience
GreatCall Inc. January 2012 - July 2015
Skills
Health Education, Program Development, Health Promotion, Start-ups, Customer Satisfaction, Customer Retention, Coaching, Customer Service
Education
Community College of Beaver County
GreatCall Inc. January 2012 - July 2015
Skills
Health Education, Program Development, Health Promotion, Start-ups, Customer Satisfaction, Customer Retention, Coaching, Customer Service
Education
Community College of Beaver County
Telus Mobility
Orange
WIND Mobile
A1 Telekom Austria AG
Djezzy
mobilkom austria
Consumer Cellular, Inc.
Mobinil