Heartland Automotive Services
Industry: Company
DescriptionFounded: 1995 Subsidiaries: Carpenter Lube Centers, LLC, A. Fanticola Companies, Inc., Fish Enterprises, LLCFeedbackDisclaimer Knowledge ResultSee outside Moved, closed, or was never hereReportHeartland Automotive Services IncDirections Saved (0) Saved Save 1 Google review Auto repair shop in Queens, New York Address: 3902 Queens Blvd, Sunnyside, NY 11104 Phone: (718) 482-6538: : Website: : Place name: Category: : Hours: : : Category: Auto repair shop Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Add website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Heartland Automotive Services Inc Posting publicly on the Web Write a review Reviews 1 Google review
Heartland Automotive Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Heartland Automotive Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Heartland Automotive Services Salaries. You can even request information on how much does Heartland Automotive Services pay if you want to. Learn about salaries, pros and cons of working for Heartland Automotive Services directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
130 Heartland Automotive Services employees in database. Find out everything there's to know about Heartland Automotive Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Heartland Automotive Services Employees
Heartland Automotive Services August 2001 - June 2011
Automotive Spa September 1999 - August 2001
Murray's Discount Automotive August 1997 - December 1999
Skills
Loss Prevention, Training, Sales, Management, Warehousing, Painter, Customer Service
Education
Lincoln Technical Institute 1995 — 1996
vocational, automotive
Black Hawk College
Coca-Cola Enterprises February 2014 - Present
Versatile Vehicles Inc. 2010 - Present
ALDI Stores 2009 - 2010
McDonald's Corporation 2004 - 2009
Circuit City 2002 - 2004
Heartland Automotive Services 2001 - 2002
McDonald's Corporation 1995 - 2001
Skills
Customer Satisfaction, Inventory Management, Customer Service, Inventory Control, Microsoft Office, Retail, Microsoft Word, Microsoft Excel, Time Management, Data Entry, PowerPoint, Sales, Retail Sales, Computer Repair, Leadership, Outlook, Process Scheduler, Teamwork, Computer Hardware, Team Building
Education
Northwestern College 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Home School 1994 — 1998
Regular/General High School/Secondary Diploma Program
Check Point Software Technologies May 2014 - Present
Staff Care January 2014 - May 2014
Heartland Automotive Services, Inc. October 2013 - January 2014
Samsung Telecommunications America Partnered With Eastridge October 2012 - October 2013
Heartland Automotive Services October 2010 - July 2012
Skills
Microsoft Outlook, Microsoft Office 2007, Coordinators, Administraion, PowerPoint, Customer Service, Appointment Scheduling, Phone Manner, Outlook, Customer Satisfaction, Accounts Payable, Human Resources, Access, Time Management, Training, Inventory Management, Payroll, Recruiting, Administration, Sales, Hiring, Microsoft Office, Interviews, Applicant Tracking...
Education
University of North Texas 2009 — 2012
Bachelor of Applied Arts and Science, Psychology
Collin County Community College 2006 — 2008
Bowie
Kiewit December 2012 - Present
SAIC October 2010 - December 2012
Heartland Automotive Services October 2009 - October 2010
Heartland Automotive Services April 2008 - October 2009
Mid America Computer Corp August 2007 - April 2008
Heartland Automotive Services November 2005 - August 2006
Skills
Account Reconciliation, Payroll, Accounting, Journal Entries, General Ledger, Accounts Payable, Microsoft Office
Education
Dana College 2003 — 2007
Bachelor of Science (B.S.), Business Administration, Public Accounting, 3.53
Booz Allen Hamilton October 2013 - Present
Qualis Corporation February 2013 - October 2013
Heartland Automotive Services September 2012 - February 2013
US Army February 2008 - September 2012
US Army January 2004 - February 2008
US Army August 2001 - January 2004
US Army August 1999 - August 2001
Skills
Training, Instructor Certified, Operations Management, Leadership, Leadership Development, Logistics Management, Security Management, Strategic Planning, Intelligence Analysis, Risk Assessment, Safety, Equal Opportunities, Weapons Training, Emergency Response to..., Conflict Management, Project Planning, Infantry Tactics, Management, Team Building, Active DoD Secret..., Process Improvement, Recruiting, Tactical Operations, Security Clearance, Command, Military Operations, Counterterrorism, Program Management, Army, Security, Military Experience, Afghanistan, Defense, Weapons, Physical Security, Combat, Analysis, Military, National Security, Employee Training, Information Assurance, Tactics, Operational Planning, DoD, Intelligence, Government, Human Resources, Government Contracting, Logistics, Exercises
Education
Columbia Southern University 2014 — 2016
Master of Business Administration (MBA), Project Management, 4.0
Villanova University 2014 — 2014
Lean Six Sigma Green Belt
Columbia Southern University 2010 — 2013
Bachelor of Science (B.S.), Criminal Justice and Corrections, 3.81 (on a 4.0 scale) Magna cum laude
Heartland Automotive Advance Management Course 2012 — 2012
Robotics Maintenance Repair Course 2012 — 2012
Ultra Light Reconnaissance & Small Robotic's Operator Course 2012 — 2012
Instructor Certification Course 2010 — 2010
United States Army Advance Leadership Course 2006 — 2006
Certificate, Organizational Leadership, Honor Graduate
Junction City High School 1987 — 1989
Diploma, General Studies
HDR December 2013 - Present
SAIC March 2011 - February 2013
NEI Global Relocation September 2010 - March 2011
Heartland Automotive Services January 2008 - September 2010
Aureus Group June 2007 - January 2008
Precision Industries, Inc September 2003 - May 2007
Skills
Accounting, Account Reconciliation, Accruals, Accounts Payable, General Ledger, Budgets, Access, Invoicing, Microsoft Excel, Auditing, Microsoft Office, Journal Entries, Financial Statements, Inventory Management, Coaching, Customer Retention, Retail
Education
Bellevue University 2012 — 2014
Master of Business Administration (MBA), Finance, General, 4.0
Buena Vista University 2005 — 2009
Bachelor of Arts, Business Administration and Management, General
Iowa Western Community College ~ 2003-2005 2003 — 2005
Associate of Arts Degree, Business Administration and Management, General
Teledyne Isco September 2015 - Present
United Rentals Inc.-Trench Safety September 2014 - April 2015
D&W Fine Pack February 2014 - September 2014
D&W Fine Pack August 2013 - February 2014
Heartland Automotive Services, Inc. November 2012 - August 2013
Heartland Automotive Services, Inc. August 2010 - November 2012
Heartland Automotive Services May 2009 - July 2010
Heartland Automotive Services April 2008 - May 2009
Heartland Automotive Services January 2004 - April 2008
Heartland Automotive Services August 2002 - January 2004
Skills
Employee/Labor Relations, Succession Planning, Recruitment/Retention, Performance Management, Coaching, HR Policies, HR Strategy, Job Descriptions, Performance Appraisal, Customer Relations, Retail, Industrial Relations, Personnel Management, Customer Service, Benefits Administration, Talent Management, Workforce Planning, Employee Benefits, Leadership Development, Operations Management, Employee Engagement, Hiring, Sourcing, Onboarding, Profit, Employment Law, College Recruiting, Labor Relations, Payroll, Employee Training, Leadership, Organizational..., HRIS, Interviews, New Hire Orientations, Human Resources, Employee Relations, Talent Acquisition, Change Management, Recruiting, ADP Payroll, Applicant Tracking..., Deferred Compensation, Team Building, Training, Conflict Resolution, PeopleSoft, HR Consulting, Organizational..., Taleo
Education
Bellevue University 2012 — 2014
Bachelor's Degree, Management of Human Resources
University of Nebraska at Omaha 1999 — 2002
Criminal Justice, Psychology
Westside 1987 — 1991
High School Diploma, General
SPX Cooling Technologies January 2013 - Present
Heartland Automotive Services July 2012 - January 2013
Sonic Drive-In January 1999 - July 2012
John Deere January 1999 - January 2000
Skills
Microsoft Office, Mathematics, Management, Automotive, P & L Ownership, Training, Forecasting, Focus Groups, Customer Retention, Staff Retention, HR Policies, Food Safety, Team Leadership, Reliability, Eager, Success Driven, Track Record, Supervisory Experience
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Metropolitan Community College-Blue River 1994 — 1997
Samsung September 2014 - Present
U.S. Cellular August 2012 - May 2014
Heartland Automotive Services September 2011 - August 2012
Heartland Automotive Services November 2010 - September 2011
T-Mobile October 2009 - November 2010
goWireless! November 2006 - October 2009
Best Buy October 2005 - November 2006
Skills
Leadership Development, Team Building, Customer Retention, Retail, Customer Satisfaction, Sales Management, Coaching, Account Management, Profit, Sales, Sales Operations, B2B, Training, Customer Experience, Hiring, Management, Leadership, Recruiting, Wireless, Customer Service, Team Leadership, Automotive, Sales Process, Negotiation, Cold Calling, Business Planning, P&L Management, Strategy, New Business Development, Operations Management, Store Management, Inventory Control, Selling, Marketing, Strategic Planning, Direct Sales, Quotas, Forecasting, Retail Sales
Education
University of Kansas 2003 — 2005
C&A Industries May 2015 - Present
C&A Industries May 2011 - Present
Heartland Automotive Services September 2006 - May 2011
Stan Olsen Auto Center & Group, Inc October 2004 - August 2006
Olsen Dodge, Inc June 1999 - October 2004
Skills
Accounts Payable, Data Entry, Invoicing, Accounts Receivable, Customer Service, General Ledger, Journal Entries, Leadership, Management, Microsoft Excel, Microsoft Office, Payroll, Sales, Team Building, Time Management
Education
University of Nebraska 1999 — 2000
Metropolitan Community College 1997 — 1999
Finishing up my Associates in Liberal Arts of Science
Nebraska Wesleyan 1995 — 1997
Music Vocal Education
Benson High School 1991 — 1995
Dipolma
The Lucky Dog Casino April 2014 - Present
Heartland Automotive Services February 2008 - April 2010
GameStop September 2005 - December 2007
Game Crazy July 2003 - September 2005
Skills
Windows 7, Networking, Microsoft Word, Computer Hardware, Management, Network Administration, DHCP, Microsoft Excel, Active Directory, Project Management, Network Security, Network Design, IPv4, IPv6, Routing Protocols, Windows Server, Drawing, Graphic Design, VoIP, Visual Basic, HTML, Website Development, Inventory Management, Customer Service, Sales, Help Desk Support, Customer Satisfaction, Technical Support, Software Installation, Training, Retail, Communication, Troubleshooting, Team Building, Teamwork, Leadership, Time Management, Microsoft Office
Education
South Puget Sound Community College 2011 — 2013
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Olympic College 2002 — 2003
Raben Tire Company December 2014 - Present
LifeWay Christian Stores September 2010 - December 2014
Heartland Automotive Services March 2006 - August 2010
Le Creuset of America, Inc. January 2004 - March 2006
LifeWay Christian Stores 1998 - 2004
Publicis 1995 - 1998
United Technologies 1989 - 1994
Able Body Corporation 1986 - 1989
BKD CPAs & Advisors 1983 - 1986
Skills
Multi-channel Retail, Company Acquisitions, Turnarounds, Restructuring, Business Growth, Venture Capital, Capital Structure, Mergers, Funding, Private Equity, Debt Restructuring, Retail Management, Retail Industry, Business Optimization, Rationalization, Operations Management, Financial Management, Board Level, Business Strategy, Strategic Partnerships, Contract Negotiations, Automotive Aftermarket, Consumer Products, Consumer Durables, CPG, LBO, Leveraged Finance, Syndicated Debt, Mezzanine Borrowing, Jiffy Lube, Quick Lube, Oil Change, Bankruptcy, Change of Control, Creditor's Committee, Cookware, Christian Products, Christian Services, ecommerce, eBooks, direct marketing, Retail, Direct Marketing, Store Management, Inventory Management, Managerial Finance, Mergers & Acquisitions, Team Building, Contract Negotiation, Loss Prevention
Education
The University of Connecticut School of Business 1990 — 1992
MBA, Finance & Accounting
Missouri Southern State University 1981 — 1983
BSBA, Accounting & Economics
Northeastern Oklahoma A&M College 1979 — 1981
Associate of Science (A.S.), Accounting and Business/Management
Keep it Simple Stupid (KISS) Dog Training April 2010 - Present
Keep it Simple Stupid Dog Blog November 2009 - Present
Muttz R Us February 2009 - Present
MetroPet Magazine June 2014 - July 2015
Petocracy June 2012 - October 2013
Craving Talk Radio June 2013 - August 2013
PetSmart September 2008 - April 2010
Heartland Automotive Services 2005 - 2007
Office Depot 2000 - 2005
Skills
Dog Training, Published Author, Blogging, Writing, Pets, Dogs, Public Speaking, Coaching, Fundraising, Small Business, Publishing, Nonprofits, Public Relations, Event Management, Editing, Facebook, Social Media, Books, Social Networking, Training, Leadership, Online Marketing, Community Outreach, Animal Welfare, Retail, Event Planning, Newsletters, Teaching, Sales, Animal Behavior, Entrepreneurship, Advertising, Art, Time Management, Marketing Strategy, Dog Walking, Email Marketing, Marketing Communications, Social Media Marketing, Pet Sitting, Dog Behavior, Magazines, Creative Writing, Interviews, Dog Grooming
Education
University of Kansas 1989 — 1993
BA, Pyschology
GPM, Inc. May 2014 - Present
GPM, Inc. April 2012 - May 2014
Denny's Lawn And Garden April 2010 - April 2012
Heartland Automotive Services January 2008 - June 2009
Skills
Inventory Management, Manufacturing, Continuous Improvement, Leadership, Lean Manufacturing, Customer Service, Pumps, Team Building
Education
Universal Technical Institute of Illinois Inc 2007 — 2009
Auto/Diesel
TAP Automotive Services, LLC 2012 - Present
Lieberman Companies/American Amusement Arcades 2008 - 2012
Hastings Ford Lincoln Mercury 2006 - 2008
Heartland Automotive Services 2002 - 2006
AIR-serv 2000 - 2002
Smarte Carte 1988 - 2000
Skills
Cold Calling, Customer Experience, Profit, Contract Negotiation, Sales Management, P&L Management, Account Management, Process Improvement, Store Management, Microsoft Excel, Change Management, Strategic Planning, Marketing, Strategic Financial..., Loss Prevention, Hiring, New Business Development, Operations Management, Team Building, Customer Satisfaction, Microsoft Office, Sales Presentations, Customer Service, Team Management, Product Development, Sales, Sales Process, Coaching, Sales Operations, Income Statement, Construction, Retail Sales, Customer Retention, Project Management, Manufacturing, Inventory Management, Cross-functional Team..., Management, Negotiation, Leadership Development, Team Leadership, Leadership, Budgets, Retail, Business Planning, Forecasting, Training, Performance Management, Marketing Strategy, Product Management
Education
Augsburg College
Master of Arts in Leadership
University of Wisconsin River Falls
Bachelor of Science (B.S.), Political Science and Government
Heartland Automotive Services October 2012 - Present
H & R Block December 2011 - April 2012
FB Distro September 1999 - February 2006
Education
Ashford University
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Ivy Tech Community College 1988 — 1990
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
North Putnam Jr - Sr High School 1970 — 1976
Diploma, Accounting and Business/Management
Trident Seafoods January 2015 - Present
Trident Seafoods February 2010 - December 2014
Trident Seafoods October 2008 - February 2011
Trident Seafoods July 2006 - October 2008
Heartland Automotive Services July 2001 - July 2006
Verizon Wireless June 1998 - February 2001
Motion Control Engineering December 1994 - February 1998
Skills
JD Edwards, Accounting, General Ledger, Account Reconciliation, Accounts Payable, Journal Entries, Cost Accounting, Variance Analysis, Accruals, Inventory Management, JDE Enterprise One, Analysis, Microsoft Excel, Revenue Recognition, Year-end Close, Process Improvement, Internal Controls, Financial Accounting, Data Analysis, US GAAP, Bank Reconciliation, Food Industry, Logistics, Physical Inventory, Standard Costs, Purchasing, Product Costing, Frozen Food, Year End Accounts, Monthly Close, Financial Audits, Auditing, Budgets, Microsoft Office, Outlook, Food, Accounts Receivable, Team Leadership, Microsoft Word, Financial Analysis, Team Building
Education
University of Phoenix 2014 — 2015
Master of Science, Accounting, Accounting
University of Phoenix 2009 — 2011
BA, Accounting
Sierra College 1996 — 1999
Associate's degree, Accounting
MTI Business College Inc 1993 — 1994
Acounting, Accounting
Key Energy Services September 2014 - Present
Heartland Automotive Services March 2013 - August 2014
Neiman Marcus January 2012 - March 2013
Tenet Healthcare January 2006 - January 2012
Northwestern Mutual September 2002 - July 2005
McPherson, Monk, Wimberley, Bradley, Hughes, LLC August 2001 - August 2002
Skills
Discipline..., Employee Relations, Investigations, Human Resources, Witness Prep, Budgeting, Contract Negotiations, Grievances, Arbitrations, Collective Bargaining, Litigation, HR Strategy, Labor Strategy, Labor Campaigns, Employee Focus Groups, Assessment, Department Management, Operating Budgets, Legal Counsel, Legal Research, Customer Service, Marketing, Recruiting, Dept Management, SharePoint, Labor Relations, Negotiation, Strategy, Hospitals, Onboarding, Talent Acquisition, Performance Management, Succession Planning, Talent Management, Employment Law, Organizational..., HR Policies, Employee Engagement, Conflict Resolution, Training, Leadership Development, Sourcing, Organizational..., Arbitration, New Hire Orientations, Benefits Administration, Deferred Compensation, Team Building, Temporary Placement, Personnel Management
Education
McNeese State University 2002 — 2005
Bachelor of Science, Business, Management, Marketing, and Related Support Services
McNeese State University 2002 — 2004
Associates Degree, Computer Information Technology
University of North Texas
Paralegal
Heartland Automotive Services, Inc. December 2014 - Present
Heartland Automotive Services February 2012 - December 2014
Heartland Automotive Services November 2010 - February 2012
Heartland Automotive Services, Inc. November 2002 - November 2010
Ruby's Diner, Inc. February 2000 - October 2002
PD Quick February 1998 - January 2000
Skills
Golf, Piano Playing, Training, Retail, Store Management, Leadership, Management, Customer Retention, Cold Calling, Inventory Management, Customer Satisfaction, Sales Process, Direct Sales, Sales Operations, Sales, Operations Management, Sales Management, Team Building, Business Meetings, Employee Training, Coaching, Executive Coaching
Education
Orange Coast College 1980 — 1984
Associate of Arts (AA), Solar Energy Technology/Technician
Michaels Stores, Inc. May 2011 - Present
Zale July 2004 - August 2010
Heartland Automotive Services 2010 - 2010
Coca Cola 2000 - 2003
Skills
Income Statement, Forecasting, Retail, Inventory Management, Merchandising, Profit, Trend Analysis, Visual Merchandising, Payroll, Coaching, Hiring, CPFR, Budgets, Merchandise Planning, Assortment, Customer Satisfaction, Customer Service, POS, Sales Operations, Inventory Control, Customer Experience, Store Management, P&L Management, Sales Management, Loss Prevention, Team Building, Strategic Planning, Pricing, Driving Results, Store Operations, Strategic Financial..., Finance, Retail Sales, Analysis, Essbase, Wholesale, JDA, Trend, Multi-unit, Purchasing, Private Label, Expense Management, Accountability, Apparel, Luxury Goods, P&L
Education
University of North Texas 1996 — 2000
Bachelor of Business Administration (BBA), Finance, General
The Ritz-Carlton Lodge, Reynolds Plantation January 2015 - Present
The Ritz-Carlton Lodge, Reynolds Plantation August 2013 - January 2015
The Ritz-Carlton, Buckhead July 2012 - August 2013
The Ritz-Carlton Hotels of Atlanta January 2011 - July 2012
Kansas City Chiefs August 2009 - December 2009
Heartland Automotive Services June 2009 - June 2009
Skills
Microsoft Office, Customer Service, Time Management, Food Service, Sponsorship, Customer Relations, Research, Hospitality, Food & Beverage, Hospitality Industry, Hotels, Sales, Management, Hospitality Management, Resorts
Education
Clemson University - College of Business and Behavioral Science 2007 — 2010
Bachelor of Science (BS), Business Administration and Management
EPIC Provisions April 2013 - Present
Heartland Automotive Services October 2010 - August 2012
Integrated Airline Services November 1999 - June 2010
Skills
Office Management, Office Administration, Office 2010, Microsoft Office, Operations Management, Operational Excellence, Cost Management, Human Resources, Recruiting, Interviews, Internal Communications, Marketing, Customer Service, Social Networking, Event Planning
Education
Texas State University-San Marcos 2012 — 2013
Bachelor's degree, English Language and Literature, General
Austin Community College 2011 — 2012
Associate of Arts (A.A.), English Language and Literature, General
HMP DME Services August 2013 - Present
Heartland Automotive Services March 2013 - September 2013
451 Protection December 2012 - February 2013
CEVA Logistics February 2006 - September 2012
Valvoline Instant Oil Change March 2005 - February 2006
Skills
Customer Engagement, Time Management, Quality Control, Team Leadership, Logistics Management, Microsoft Excel, Microsoft Word, Lean Management, Customer Service, 3PL
Education
Longview Community College 2002 — 2004
Automobile/Automotive mechanics technology/Technician
Blue Springs High School 1998 — 2002
Diploma
LG Electronics April 2013 - January 2015
LG Electronics December 2012 - April 2013
T-Mobile February 2012 - July 2012
Heartland Automotive Services June 2011 - December 2011
NCMA Wireless February 2007 - February 2011
Skills
Direct Sales, Quotas, Cold Calling, Telecommunications, Account Management, Sales Management, Sales Operations, Solution Selling, Wireless, Sales, Sales Process, Customer Retention, Customer Satisfaction, B2B, Call Center, Negotiation, Call Centers, Customer Service
Education
Fitchburg State College 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mount Wachusett Community College 2001 — 2004
Associate's degree, Computer and Information Sciences and Support Services
Tire Tracks July 2007 - September 2012
Heartland Automotive Services October 2001 - May 2007
Wild Things Racing January 2002 - December 2004
Lewis University June 2002 - August 2004
Lary Roesch May 2002 - December 2003
Skills
Sales, Training, Management, Automotive Repair, Customer Satisfaction, Customer Service, Team Building, Sales Management, Inventory Management, Coaching, Retail, Leadership, Real Estate Transactions, SBA 504, PnL Management, Profit, Web Design
Education
Lewis University 2000 — 2015
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
College of DuPage 2000 — 2001
None, Automotive
Fujitsu July 2007 - Present
Alcatel-Lucent 1999 - 2007
Heartland Automotive Services September 1998 - July 1999
Electrolux October 1994 - June 1998
Skills
Payroll, Accounts Receivable, Accounts Payable, Payroll Taxes, PeopleSoft, Process Improvement, Employee Benefits, Human Resources
Education
College of the Desert 1976 — 1978
Central Texas College
Virginia Lube (Dba Jiffy Lube) January 2015 - Present
Cema Corp (Dba Midas) October 2013 - Present
St. Cloud Quick Lube August 2012 - September 2013
Midas June 2009 - August 2012
Heartland Automotive Services November 1995 - June 2009
Auto Nation Tousley Ford April 2007 - December 2007
Skills
Process Improvement, Team Building, Sales Management, Microsoft Office, Performance Management, Customer Service, Strategic Planning, Coaching, Microsoft Excel, Microsoft Word, PowerPoint, Leadership Development, Project Management, Negotiation, Change Management, Income Statement, Profit, Automotive, Team Leadership, Customer Satisfaction, Retail, Inventory Management, Training, Management, Store Management, Inventory Control, Budgets, Program Management, Sales, Time Management, Leadership, Operations Management, Customer Retention, Purchasing, Forecasting, Automotive Aftermarket, Business Planning, Pricing, Account Management, Sales Operations, Vehicles, New Business Development, P&L Management, Sales Process, Automobile, Hiring, Logistics, B2B, Fleet Management, Parts
Education
Anoka Ramsey Community College 1990 — 1992
Business, Business Administration and Management
North Branch High School 1982 — 1984
High School Diploma, Graduating Classes
Rush City High School 1970 — 1981
High School Diploma, Studied Generals
ACI Worldwide October 2013 - Present
Emergenetics International January 2014 - August 2015
NMC, Inc January 2008 - September 2013
Heartland Automotive Services September 2006 - November 2007
Omaha Steaks International 2001 - 2006
Omaha Steaks 1996 - 2001
Writer 1982 - 1996
Nebraska Association of Student Councils 1989 - 1992
Skills
Leadership Development, Coaching, Training, Instructional Design, Customer Service, Adult Education, Sales, Performance Improvement, Leadership, Performance Management, Organizational..., Instructor-led Training, Training Delivery, Team Building, Staff Development, Employee Training, Workshop Facilitation, Management, Employee Relations, Employee Engagement, Learning Management, Career Counseling, Executive Coaching, Team Leadership, Needs Analysis, Onboarding, Public Speaking, Interviews, Conflict Resolution, Process Improvement, Organizational..., Human Resources, E-Learning, Talent Management, Career Development, Resume Writing, Change Management, Recruiting, Blended Learning, MBTI, Captivate, Curriculum Design, ADDIE, Succession Planning, Learning Management..., Management Development, 360 Feedback, Training Facilitation, Team Facilitation, Development & delivery...
Education
Drake University 2005 — 2007
MS, Adult Learning, Performance & Development
University of Kansas 1982 — 1987
BS, Journalism
Hudson Advisors, LLC March 2015 - Present
Landmark Management July 2012 - March 2015
Heartland Automotive Services October 2010 - August 2012
Brink's Home Security July 2000 - September 2010
Protection One July 1998 - July 2000
Skills
Customer Relations, Customer Experience, Contract Negotiations, Process Improvement, Team Building, Leadership, Mergers, Negotiation, Customer Satisfaction, Microsoft Excel, Financial Analysis, Analysis, Employee Relations, Customer Service, Business Process..., Management, PowerPoint, Contract Negotiation, Training, Business Analysis, New Business Development, Sales Management, Business Strategy, Outlook, Forecasting, Project Management, Microsoft Word, Program Management, Contract Management, Budgets, Risk Management, Sales, Access
Education
Stephen F. Austin State University 1993 — 1996
BS, Accounting
Motofuze July 2014 - Present
VinSolutions March 2010 - May 2014
Heartland Automotive Services 2009 - 2010
Van Chevrolet 2007 - 2008
Blue Springs Ford Lincoln Mercury 2004 - 2006
Laird Noller Ford February 2001 - 2004
Skills
Sales Management, Salesforce.com, Account Management, New Business Development, Marketing Strategy, Customer Relations, Online Marketing, Negotiation, Team Building, Selling, Problem Solving, Advertising, Customer Service, Automotive, Sales, Customer Retention, Vehicles, CRM, Management, Leadership, Customer Satisfaction, Marketing Communications, Profit, Business Development, Retail, Call Centers, Sales Operations, Cold Calling, Employee Training, B2B, Marketing, Lead Generation, Training, Direct Sales, Competitive Analysis, Forecasting, Market Planning, Sales Presentations, Entrepreneurship, Time Management, Automobile, Coaching, Human Resources, Deal Closure, Team Leadership, Inventory Management, Business Planning, Dealers, Dealer Management, Email Marketing
Education
Columbia College 2009 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services, A, 3.7 G.P.A.
Kansas City Kansas Community College 2007 — 2009
Associate's degree, Business, Management, Marketing, and Related Support Services, A
Buena Vista University 1996 — 1999
Business, Management, Marketing, and Related Support Services, C
Turner High School 1994 — 1996
General, General Studies, A
Hobby Lobby September 2014 - Present
Inquisitr Ltd. June 2014 - September 2014
News Headquarters November 2013 - July 2014
SocialNewsDaily September 2013 - April 2014
Inquisitr Ltd. February 2012 - November 2013
ManpowerGroup August 2011 - May 2012
Self-Employed February 2011 - July 2011
ACS, a Xerox Company October 2009 - September 2010
Heartland Automotive Services May 2008 - August 2009
Les Schwab Tire Centers June 2005 - May 2008
Skills
Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Excel, Microsoft Office, Time Management, Content Development, Blogging, Social Media, Writing, Social Networking, Creative Writing, WordPress, Access, Proofreading, Journalism, Publications, Content Management, Copywriting, Copy Editing
Education
Anderson University 2005 — 2009
Bachelor of Arts, English, Creative Writing, Political Science
Pioneer Natural Resources Company February 2014 - Present
Heartland Automotive Services February 2011 - Present
Skills
Accounting, Inventory Control, Inventory Management, Microsoft Office, Forecasting, Process Improvement, Team Leadership
Education
The University of Texas at Arlington - College of Business Administration 2007 — 2010
Bachelor of Science, Accounting
Milliman October 2012 - Present
Milliman January 2011 - July 2011
Heartland Automotive Services February 2010 - September 2010
KB Toys September 2006 - December 2008
The Sports Authority February 2000 - September 2006
Skills
Customer Service, Sales, Management, Training, Income Statement, Profit, Retail, Loss Prevention, Team Building, Inventory Management, Budgets, Team Leadership, Forecasting, Coaching, Microsoft Excel
Education
University of Illinois at Urbana-Champaign 1998 — 2002
BS, Life Science's option in Bioengineering
Lincoln-Way HS 1994 — 1998
Texas DM dba Driver's Edge May 2012 - Present
Heartland Automotive Services September 2010 - May 2012
Amerimax Building Products July 2007 - September 2010
Federal Management System, Inc. February 2002 - July 2007
MilesTek April 2000 - February 2002
Weir's Furniture August 1998 - April 2000
Skills
Financial Reporting, Variance Analysis, Accounts Receivable, General Ledger, Accounting, Journal Entries, Payroll, Microsoft Dynamics SL, Invoicing, Internal Audit, Access, Financial Analysis, Auditing, Team Building, Great Plains Software, PowerPoint, Income Statement, Multi-State Sales Tax, Macro Analysis, Balance Sheet, Employee Benefits, Databases, SAP BPC, FRx Report Writer, P&L Analysis, P&L Financial Management, P&L Budget Management, Balance Sheet Review, Contract Negotiation, Benefits Management, HR Policies, Workers Compensation, P&L Forecasting, Mergers & Acquisitions, Cost Accounting, Manufacturing, Cash Flow Management, Financial & Operational..., Customer Service, Budgets, P&L, Management
Education
Amberton University 2007 — 2009
MASTER, BUSINESS ADMINISTRATION MANAGEMENT, 3.85
University of Utah - David Eccles School of Business 1992 — 1994
BS DEGREE, ACCOUNTING/FINANCE, 3.75
American Heart Association American Stroke Association August 2015 - Present
DavIta Rx March 2013 - August 2015
Heartland Automotive Services November 2010 - February 2013
Heartland Automotive Services Inc. November 2010 - September 2011
Hilton Worldwide April 2009 - December 2009
Hilton Hotels Corporation 2007 - 2009
Comcast Spotlight October 2005 - October 2006
Skills
Marketing, Visual Storytelling, Direct Marketing, Marketing Strategy, Email Marketing, Web Content Management, Corporate Branding, Event Planning, Brand Management, Brand Development, Digital Marketing, Content Development, Market Planning, Project Management, Strategy, Direct Mail, Advertising, Creative Direction, Sales, Leadership, Media Planning
Education
Jones International University 2012 — 2015
MBA - Healthcare Management, Business
The University of Tennessee at Chattanooga 2000 — 2005
B.S., Business Marketing
JPMorgan Chase October 2013 - Present
JPMorgan Chase July 2011 - October 2013
Heartland Automotive Services September 2010 - January 2011
Colemont Insurance Brokers July 2007 - May 2010
Lowell and Company, Inc April 2005 - May 2007
PlainsCapital Bank May 2006 - August 2006
Skills
Finance, Financial Analysis, Access, Analysis, Accounting, Management, Accounts Receivable, Process Improvement, Microsoft Excel, Training, Budgets, Investments, Financial Reporting
Education
Rawls College of Business, Texas Tech University
MBA, Finance
Rawls College of Business, Texas Tech University
BBA, Finance, Accounting, and Economics
University of New York in Prague 2004 — 2004
International Finance
Texas Tech University
Transplace February 2014 - Present
Heartland Automotive Services, Inc. May 2013 - January 2014
Heartland Automotive Services March 2013 - May 2013
Tatum November 2012 - May 2013
Wilsonart LLC November 2012 - March 2013
The Golf Warehouse July 2012 - October 2012
Michaels Stores, Inc. February 2012 - July 2012
Caris Life Sciences August 2011 - January 2012
FDIC June 2011 - August 2011
Fannie Mae January 2011 - April 2011
Skills
SEC reporting, Financial Analysis, Forecasting, Investor Relations, Budgeting, Strategic Planning, Accounts Payable, ERP, Internal Reporting, Excel, Corporate Management, Banking Relationships, Financial Reporting, Cash Management, GAAP, Financial Forecasting, Financial Modeling, Financial Management, Cost Accounting, Revenue Recognition, Process Improvement, Cash Flow, P&L, Capital Budgeting, Financial Planning, Treasury Management, IFRS, Risk Management, Accounting, MIS, Cash Flow Management, Compliance, Restructuring, Financial Accounting, Working Capital..., General Ledger, Corporate Finance, Acquisition Integration, Business Process..., US GAAP, Variance Analysis, Financial Systems..., Budget Analysis, Team Management, Training &..., Executive Management, Fixed Assets, Reporting & Analysis, Cash Flow Forecasting, CFO
Education
University of Houston, C.T. Bauer College of Business 1989 — 1992
MBA, Finance, MIS
The University of Texas at Austin - Red McCombs School of Business 1984 — 1989
BBA, Accounting
Staples Promotional Products May 2013 - Present
Staples Promotional Products May 2008 - May 2013
The Cleaning Authority 2007 - May 2008
Heartland Automotive Services 2005 - 2007
Skills
Customer Service, Microsoft Excel, Team Building, PowerPoint, Microsoft Office, Process Improvement, Outlook, Inventory Management, Logistics, Account Management, Purchasing, Retail, Merchandising, Marketing, Sales
Education
Everest University-Tampa 2010 — 2012
Associates, Criminal Justice
Lee's Summit North High School 2003 — 2006
KC Complete AutoCare October 2013 - Present
Tires Plus Total Car Care May 2012 - October 2013
Heartland Automotive Services 2008 - 2010
Euphoric Creations 2007 - 2009
Snavely Motorsports 2002 - 2008
Cherokee Nation Industries (CNI) January 2006 - February 2007
Richardson's RV 2002 - 2005
Grease Monkey Southern California December 1999 - 2002
Skills
Sales, Customer Service, Inventory Management, Sales Management, Marketing, Retail, Account Management, Purchasing, Inventory Control, Forecasting, Customer Satisfaction, Networking, Cold Calling, Advertising, Social Media, Public Speaking, Direct Mail, Microsoft Office, Strategic Partnerships, Project Management, Program Management, Program Development, Recruiting, P&L Responsibility, Human Resources, Employee Relations, Operations Management, Loss Prevention, Rewards Programs, Reward Systems, Drag Racing, Softball, Non-profit Fund...
Education
Kansas State University 1989 — 1992
Secondary Education
Highland Community College 1989 — 1990
General Studies, 3.2
Riley County High School 1984 — 1989
General
DICK'S Sporting Goods October 2013 - Present
Heartland Automotive Services September 2009 - September 2013
Hollywood Entertainment February 2007 - September 2009
Jo-Ann Fabrics and Crafts May 2002 - February 2007
Old Navy October 1999 - May 2002
London Fog Industries October 1994 - October 1999
Younkers Department Stores June 1991 - September 1994
Skills
Coaching, Leadership, Retail, Training, Inventory Management, Strategy, Team Building, Sales Management, Recruiting, Customer Service, Sales, Customer Satisfaction, Forecasting, Operations Management, Succession Planning, Leadership Development, Profit, Time Management, Merchandising, P&L, Inventory Control
Education
Drake University 1988 — 1991
B.S., Marketing
Supplement Superstores December 2011 - Present
Biz Owner Communications May 2011 - August 2011
JS Direct Marketing June 2010 - April 2011
Heartland Automotive Services May 2008 - August 2009
Skills
Microsoft Office, Microsoft Word, PowerPoint, Marketing, Management, Public Speaking, Leadership, Market Research, Sales, Customer Service
Education
Webster University 2011 — 2012
B.A., Management with Marketing emphasis
University of Missouri-Rolla 2008 — 2010
Information Science and Technology
Street Light Photos 2009 - 2012
Midas International January 2007 - September 2010
Heartland Automotive Services March 2003 - December 2006
Skills
Photoshop, Customer Service, Business Planning
Education
Iowa State University 1989 — 1992
B.S., History/Education
The University of South Dakota 1987 — 1989
LifeVantage March 2014 - Present
M&L Industries Inc. May 2006 - Present
T-Mobile December 2013 - August 2014
Pottery Barn September 2013 - January 2014
No Loose Ends, Inc. November 2011 - December 2013
Spee-Dee Delivery April 2012 - August 2012
Heartland Automotive Services February 2010 - October 2010
Best Buy September 2009 - January 2010
Skills
Computer Maintenance, Leadership, Life Insurance, Commercial Insurance, Property & Casualty..., Fast Learner, Customer Satisfaction, Data Entry, Time Management, Customer Service, Accounts Receivable, Microsoft Word, Human Resources, Outlook, Telephone Skills, Access, Sales, Team Building, Microsoft Excel, Teamwork
Education
St. Cloud State University - Herberger Business School 2011 — 2014
Anoka Ramsey Community College 2009 — 2011
Virginia Lube/Jiffy Lube November 2006 - Present
Heartland Automotive Services June 2001 - March 2006
Thompson Family Jiffy Lubes March 1987 - June 2001
Washington Karate Association August 1973 - March 1987
Skills
Inventory Management, Operations Management, P&L, Customer Service, Team Building, Budgeting, Strategic Planning, Customer Satisfaction, Purchasing, Customer Relations, Problem Solving, Retail, Sales Management, Negotiation, Loss Prevention, Merchandising, Coaching, Process Improvement, Microsoft Office, Business Planning, Supervisory Skills, Performance Management, Employee Relations, Change Management, Excel, Leadership Development, Word, Business Strategy, Administration, Mergers, Advertising, Forecasting, Contract Negotiation, Hiring, New Business Development, Succession Planning, Restructuring, Inventory Control, Continuous Improvement, P&L Management, Planning, Customer Retention, Income Statement, Profit, Automobile, Fleet Management, Automotive, Parts, Automotive Repair
Education
City University of Seattle 1988 — 1994
BS, Buisness
Everett Community College 1970 — 1972
AS, Buisness
Snohomish High 1965 — 1969
Yes, College Prep
CatRegeneration - Innovative Catalytic Converter Solution July 2013 - Present
Cedar Park Kwik Kar July 2012 - July 2013
Lamb's Tire and Automotive November 2009 - June 2012
Heartland Automotive Services February 2009 - November 2009
Ryder System, Inc. July 2007 - January 2009
Ryder System, Inc. July 2007 - January 2009
Ryder System, Inc. July 2007 - January 2009
SOLDONTHEBAY November 2004 - July 2007
T & R EXCAVATION INC March 2004 - November 2004
MHC KENWORTH January 1998 - January 2004
Skills
CRM, Competitive Analysis, Customer Satisfaction, Management, Marketing, Product Management, Sales Process, Strategy, Team Leadership, Training, Vendor Management, Inventory Management, Business Planning
Education
Dallas County Community College 1978 — 1979
GCN Automotive Inc/ DBA AAMCO May 2014 - Present
Heartland Automotive Services May 2011 - May 2014
PriceRite October 2009 - May 2011
Shell Lubricants February 1991 - June 2008
Jiffy Lube International February 1991 - June 2004
McDonald's Corporation January 1979 - August 1990
U.S. Navy February 1974 - June 1976
Skills
Retail, Income Statement, Sales Management, Inventory Management, Customer Service, Automotive, Operations Management, Team Building, Strategic Planning, Coaching, Team Leadership, Negotiation, Merchandising, Profit, New Business Development, Budgets, Customer Satisfaction, Sales, Account Management, Inventory Control, Talent Acquisition, Performance Management, Onboarding, Training, Sales Operations, Recruiting, Hiring, Store Management, Customer Retention, Human Resources, Management, Time Management, Process Improvement, Selling, Leadership, P&L Management, Employee Relations, Marketing Strategy, Customer Experience, Purchasing, Employee Training, Loss Prevention, Teamwork, Interviews, Store Operations, Visual Merchandising, Program Management, Succession Planning, Cold Calling, Forecasting
Education
University of Phoenix 2007 — 2009
Associates, Business Management
U.S Navy Class A Culinary School 1974 — 1976
Certificate, Culinary
B2B CFO June 2009 - Present
Fractional CFO September 2008 - June 2009
Heartland Automotive Services February 2008 - September 2008
First Data Corporation April 2002 - December 2007
ComoreTel December 2000 - July 2001
NuStyle Development Corp July 2000 - November 2000
Inacom Information Systems May 1987 - July 2000
KPMG June 1984 - May 1987
Skills
Recruiting, Financial Analysis, Business Valuation, Mergers, Sarbanes-Oxley, Accounting, Cash Flow, Outsourcing, International Accounting, Entrepreneurship, Financial Reporting, Connector, Due Diligence, Customer Profitability, Risk Management, Start-ups, Mergers & Acquisitions, Business Planning, Internal Controls, Private Equity, Working Capital..., Finance, Forecasting, Strategic Financial..., Tax, Auditing, Acquisition Integration, CPA, Cash Management, Restructuring, Strategy, Leadership, Managerial Finance, Banking, Budgets, Cash Flow Forecasting, Internal Audit, Analysis, Executive Management, Management, Investments, Sarbanes-Oxley Act, Financial Planning
Education
The University of South Dakota 1980 — 1984
BSBA, Accounting
Yankton High School 1976 — 1980
All Automotive October 2012 - Present
Tire Tracks January 2007 - September 2012
Heartland Automotive Services January 2002 - January 2007
Skills
Automotive, Sales, Marketing, Management, Car Repair, Electronics Repair, Computers, Internet, Networking, Networking Sites
Education
Lewis University 2001 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
College of DuPage 2000 — 2001
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Nails Naturally By Donie 2009 - Present
APD CTECC September 2011 - February 2012
Heartland Automotive Services August 2010 - November 2010
Education
Our Lady of the Lake University 2009 — 2010
NA, Mathematics
Liberal Arts and Science Academy High School 2005 — 2009
Texas State Diploma, Distinguished Achievement Award
Home 1994 - Present
WDS 2006 - 2008
Heartland Automotive Services 2006 - 2006
Skills
Customer Service Expert, Team Leadership, Supervisory Experience, Multi-line Phone, Knowledge Base editing..., Document editing, TCP/IP, VoIP, DNS Server, Microsoft Exchange, RIM BIS/BES, Microsoft Office suite, PDA's, Smartphones, Android, Apple Products, Win XP - Win 7, Mac OS/OS X, Trouble Ticketing..., Troubleshooting
Education
Seattle Central Community College 2011 — 2012
Bachelor of Science (B.S.), Atmospheric Sciences and Meteorology
UDYC InterAgency Academy 2004 — 2004
British Swim School December 2011 - Present
2Bennett Audi 2013 - 2015
2Bennett Audi 2013 - 2015
Comcast Network Sales January 2010 - January 2012
Heartland Automotive Services May 2009 - December 2009
Coastal Breeze Limousine L.L.C. June 2006 - April 2009
Brake Masters August 2003 - June 2006
Skills
Problem Analysis, Risk Management, Microsoft Office, Public Relations, Recruiting, Customer Satisfaction, Social Media, Strategic Planning, Training, Fundraising, Budgets, Marketing Strategy, Marketing, Sales, PowerPoint, Sales Management, Public Speaking, Advertising, Human Resources, Event Planning, Management, Project Management, Market Research, Customer Service, Marketing Communications, Microsoft Word, Entrepreneurship, Online Marketing, Team Building, Social Networking, Inventory Management, Event Management, Microsoft Excel, Editing, Email Marketing, Social Media Marketing, Nonprofits, Business Development, Direct Marketing, Strategy, Online Advertising, Lead Generation, Small Business, B2B, Negotiation, Account Management, New Business Development, Leadership, Coaching, Time Management
Education
University of Phoenix 2010 — 2013
B.S., Business Marketing focus on Social Media
American River College 2008 — 2009
Management/Business Law Courses
Navistar Inc May 2011 - Present
Tau Kappa Epsilon Fraternity January 2011 - December 2011
Tau Kappa Epsilon Fraternity January 2010 - December 2010
Caterpillar Inc. May 2010 - August 2010
Menards Inc May 2009 - September 2009
Bennish's Car Wash and Oil Change November 2006 - August 2007
Heartland Automotive Services October 2004 - May 2006
Education
Northern Illinois University 2007 — 2011
Bachelors Degree, Mechanical Engineering
Drake-Williams Steel June 2008 - Present
Heartland Automotive Services 1997 - 2008
Jiffy Lube 1997 - 2008
Skills
Team Building, Contract Negotiation, Customer Service, Microsoft Office, Process Improvement
Education
University of Nebraska at Omaha 1994 — 2005
Midwest Eye Care, P.C. February 2014 - Present
Robertson Photography January 2007 - Present
Midwest Eye Care, P.C. June 2013 - January 2014
Eye Care Centers of America October 2010 - June 2013
Nebraska Humane Society October 2009 - October 2010
Delasco April 2009 - October 2009
Heartland Automotive Services May 2008 - March 2009
Circuit City September 1996 - May 2008
Circuit City January 2006 - March 2007
Skills
Customer Service, Photography, Store Management, Time Management, Retail, Teamwork, Event Planning, Social Networking, Sales, Inventory Management, Management, Merchandising, Advertising, Customer Experience, Leadership, Team Building, Training, Sales Management, Strategic Planning
Education
University of Nebraska at Omaha 1996 — 1999
Criminal Justice
Omaha Central High School 1991 — 1996
HS
NCH August 2014 - Present
DW DISTRIBUTION January 2012 - August 2014
Heartland Automotive Services August 2010 - January 2012
Hanesbrands INC February 2006 - June 2010
Sara Lee Underwear January 2005 - January 2006
Sara Lee Business Service September 2002 - December 2004
Kelly Temp Services June 2001 - August 2002
Washington Inventory Services (RJR Tobacco Co) September 2000 - March 2001
Washington Inventory Services (RJR Tobacco Co) June 2000 - August 2000
RJR Tobacco Co April 1999 - May 2000
Skills
Inventory Management, SAP, Purchasing, Budgets, Accounting, Microsoft Excel, Inventory Control, Accounts Receivable, Customer Service, Sales, Microsoft Word, Negotiation, Accounts Payable, Auditing, Analysis, Account Reconciliation, Supply Chain, Microsoft Office, PowerPoint, Cost Accounting, Financial Analysis, Pricing, Journal Entries, Variance Analysis, Invoicing
Education
Texas A&M University 2015 — 2017
Master of Industrial Distribution
Duke University 1990 — 1994
BA, Mathematics
Monro Muffler Brake June 2015 - Present
DTH Consulting April 2015 - June 2015
Heartland Automotive Services, Inc. May 2013 - April 2015
Heartland Automotive Services April 2010 - April 2013
Heartland Automotive Services January 2009 - April 2013
Heartland Automotive Services April 2005 - April 2010
Automotive Services of North America May 1988 - March 2005
Mobil Oil Pipeline Company January 1980 - May 1988
Skills
Team Building, Teaching, Teamwork, Team Management, Loss Prevention, Loss Prevention..., Management, Operations Management, POS, Interviews, Investigation, Sales, Sales Operations, Customer Service, Compliance, Automotive, Automotive Aftermarket, Automotive Repair, Inventory Control, HR Policies, Refereeing
Education
Lamar University 1978 — 1980
Sirrom Consulting April 2015 - Present
Heartland Automotive Services 2013 - April 2015
Heartland Automotive Services 2006 - 2013
Northland Hyundai 2005 - 2006
Arnold Oil Company 2002 - 2005
Kwik Industries 2000 - 2002
Skills
Integrity, Building Strong Teams, Operations Management, Wicklander-Zulawski..., Leadership, Retail, Staff Development, Team Building, Customer Retention, Process Improvement, Leadership Development, Training, Sales Management, Team Leadership, Inventory Management, Sales, Customer Service, Strategic Planning, Account Management, New Business Development, Budgets, Management, Human Resources, Time Management, Program Management, Employee Training, Inventory Control, Marketing, Customer Satisfaction, Organizational..., Profit, Loss Prevention, Income Statement, Strategy, Process Scheduler, Hiring, Coaching, Automotive, Forecasting, Sales Operations, Recruiting, Performance Management, Store Management, Employee Relations, P&L Management, Multi-unit, Policy, P&L, Loss Mitigation
Education
Mclennan Community College 1992 — 1993
None
The University of Texas at Austin 1991 — 1992
None
Autozone July 2015 - Present
Ricoh Americas Corporation November 2014 - June 2015
Heartland Automotive Services, Inc. July 2011 - November 2014
Heartland Automotive Services May 2006 - July 2011
McLendon Hardware October 2000 - February 2004
Aptex Inc. 1999 - 2002
Skills
Customer Satisfaction, Retail, Inventory Management, Leadership, Profit, Customer Service, Sales Management, Team Building, Performance Management, Management, Sales, Customer Retention, Sales Operations, Inventory Control, Team Leadership, Training, P&L Management, Operations Management, Account Management, Forecasting, Coaching, Recruiting, Mentoring Of Staff, Coaching Staff, Process Improvement, Budgets, Automotive, Employee Relations, Microsoft Excel, Loss Prevention, Store Management, Purchasing, Income Statement, Leadership Development, Negotiation, Multi-Unit, Presentation Skills, Presentations, Mentoring, Public Speaking, Workforce Planning, P, Solution Selling
Education
North Seattle Community College
Heartland Automotive Services, Inc. December 2013 - Present
Heartland Automotive Services July 2011 - December 2013
Save-A-Lot October 2010 - October 2011
Yum! Brands 2009 - June 2011
Shell Oil Company January 2002 - August 2008
Pennzoil November 1995 - January 2002
Skills
Income Statement, Inventory Management, Profit, Retail, Team Building, Strategic Planning, Forecasting, Sales Management, Sales, Customer Service, Coaching, Operations Management, Employee Training, Leadership, P&L, Team Leadership, Management, Customer Satisfaction, Selling, Customer Retention, Training, Sales Operations, Budgets, Inventory Control, P, Recruiting, Cross-functional Team..., Customer Relations, Negotiation
Education
Southern New Hampshire University
Business Administration
Suffolk County Community College
Business Administration
All My Sons Moving & Storage October 2015 - Present
JONES-BLAIR Company May 2013 - October 2015
Heartland Automotive Services March 2012 - May 2013
Eagle Golf July 2011 - March 2012
Richard M Tyrrell April 2010 - July 2011
Skills
General Ledger, Microsoft Dynamics SL, Financial Analysis, Fixed Assets, Accounting, GAAP, Budgets, US GAAP, Financial Accounting, Great Plains Software, Variance Analysis, Auditing, Journal Entries, Access, Balance Sheet, Sales, Databases, Macro, Cash Flow, Year-end Close, Audit, Business Analysis, Regulations, Acquisitions, Monthly Close Process, Cash Flow Forecasting, Balance Sheet Review, Intercompany..., Mergers & Acquisitions, Microsoft Dynamics, Great Plains, Data Analysis, Financial Projection, Budget, Mergers, FRx, Fixed Asset Management, Activity Based Costing, Vendor Relationships, Job Costing, MS Axapta, Microsoft SQL Server, Forecasting, Financial Forecasting, Planning Budgeting &...
Education
Saginaw Valley State University - College of Business and Management 2008 — 2011
Bachelors, Accounting
Colorado Technical University July 2012 - Present
Graham Packaging August 2009 - July 2012
Heartland Automotive Services February 2009 - August 2009
Illini Power Products Company August 2007 - February 2009
Skills
Inventory Management, Inventory Control
Education
Colorado Technical University 2011 — 2015
Bachelor of Science, Criminal Justice
Barnes Automotive April 2013 - September 2014
DLS Landscaping April 2012 - November 2012
Heartland Automotive Services June 2011 - December 2011
AlliedBarton Security Services September 2009 - June 2010
Buffalo Grove Park District June 2003 - June 2009
AutoZone September 2005 - May 2006
Skills
Hard Worker, Dependable, Handy, Listener, Problem Solving
Education
Harper College 2013 — 2013
Electrician
Southern Illinois University 2007 — 2008
Universal Technical Institute 2006 — 2007
Buffalo Grove High School 2002 — 2006
M&D Distributors November 2008 - Present
Heartland Automotive Services January 2004 - July 2008
Brake Check January 2000 - December 2004
Allegis Group 1999 - 2003
Onsite Commercial Staffing 1999 - 2003
Skills
Recruiting, New Business Development, Automotive, Retail, Sales, Sales Management, Fuel, Account Management, Coaching, Parts, Sales Operations, Purchasing, Change Management, Contract Recruitment, Customer Acquisition, Territory..., Turbo, Cold Calling, Customer Service, Team Building, Management, Operations Management, Customer Satisfaction, Strategic Planning, Leadership
Education
The University of Texas-Pan American 1993 — 1994
The University of Texas-Pan American 1992 — 1994
Economics
Blinn College 1990 — 1992
Agricultural Economics
Los Fresnos High School 1986 — 1990
Denton County EOC
IS 300 and 400 training
IS 300 and 400 training
Heartland Automotive Services June 2012 - Present
Aeropostale February 2011 - August 2012
Famous Footwear Outlet July 2009 - February 2011
The Wave Carwash May 2008 - May 2009
Arbys August 2007 - May 2008
Skills
Computer Science, Customer Relations, Customer Service, Customer Satisfaction, Wireless Networking, Cash Handling, Coaching, Hard Worker, Fast Learning, Public Relations, Shipping/receiving, Loss Prevention, Product Knowledge
Education
Centralia College
Pegasus Logistics Group December 2013 - Present
Heartland Automotive Services April 2012 - December 2013
Michaels Stores, Inc. February 2011 - April 2012
Michaels Stores, Inc. August 2007 - February 2011
Affiliated Computer Services Inc. (ACS) November 2005 - August 2007
Penson Financial Services April 2005 - November 2005
Penson Financial Services April 2004 - April 2005
Skills
Process Improvement, Variance Analysis, Forecasting, GAAP, Microsoft Excel, Accounting, Hyperion Enterprise, Oracle E-Business Suite, Access, Finance, Financial Modeling, Budgets, Strategic Financial..., Analysis, Essbase, Financial Planning, Hyperion
Education
Texas State University 1999 — 2003
BBA, Finance
Trane July 2014 - Present
Copymat Services August 2008 - February 2014
Caterpillar Logistics Services, Inc. April 2007 - May 2008
Heartland Automotive Services June 2006 - November 2006
Skills
Microsoft Office, QuickBooks, Customer Service, Typing, Management, Data Entry, Microsoft Excel, PowerPoint, Time Management, Access, Accounts Receivable, Financial Reporting, Outlook, Inventory Management, Accounts Payable, Invoicing, Inventory Control, Microsoft Word, Teamwork, Administration, Customer Satisfaction, Payroll, Manufacturing, Process Scheduler, Accounting
Education
Colorado Technical University 2008 — 2012
Bachelor of Science (BS), Accounting
5NINES LLC August 2013 - Present
Great Wolf Lodge April 2012 - October 2013
Arbonne Independent Consultant September 2012 - May 2013
CapTel October 2010 - February 2011
HP Enterprise Services January 2009 - March 2010
Microsoft June 2008 - January 2009
Heartland Automotive Services July 2007 - November 2007
Bluegreen July 2006 - March 2007
Skills
Active Directory, Wireless Networking, Windows, Windows Server 2003, Microsoft Office, Oracle, Databases, C++, Customer Service, Call Center, Typing, Contact Management, Medical Billing, PC maintenance, Data Modeling, UML, Filing, Phone Skills, Photoshop, Photo Editing, HIPAA, Account Management, Debit Card Customer Care, Automotive, Budgeting, Team Building, Troubleshooting, Inventory Management, Team Leadership, Business Management, Dreamweaver, Documentation, Excel, Event Management, Fundraising, Film, Hardware, Lotus Notes, Organizing, Visio, VMware, W3C Validation, HTML, CSS, SQL, Web Development, Technical Support, Account Administration, Remote User Support, IT Hardware Support
Education
Globe University 2010 — 2013
AAS, IT Network Administration
Madison Area Tech College 2007 — 2008
Associates, progress Business Management/ Accounting
Middleton High School 2000 — 2004
High School DIploma, Photo Journalism, English
PayPal October 2013 - Present
PayPal October 2010 - October 2013
Heartland Automotive Services March 2009 - October 2010
Heartland Automotive Services January 2008 - March 2009
Heartland Automotive Services May 2006 - January 2008
Precision Industries October 2003 - May 2006
Technical Support, Inc. May 1994 - October 2003
Education
Creighton University 1995 — 1998
MBA, Accounting and Finance
College of St Mary 1990 — 1994
BS, Business & Legal Administration
Camelot Communications December 2013 - Present
Heartland Automotive Services August 2010 - December 2013
THE PROADJUSTER GROUP June 2007 - January 2010
VICTORY LAP PRODUCTIONS August 2000 - June 2007
AEGON DIRECT MARKETING SERVICES May 2006 - January 2007
Skills
Online Conversion, SEM, Paid Search Strategy, Paid Search Campaigns, SEO, HTML 5, PHP4/5, JavaScript, jQuery, SQL, MySQL, Wireframes, Data Mining, Email Marketing, Autoresponders, CSS, Web Marketing, Direct Marketing, Conversion Optimization, E-commerce, Marketing, Direct Mail, Google Adwords, Social Media, Web Analytics, Customer Acquisition, Database Marketing, Online Marketing, Photoshop, Integrated Marketing, Dreamweaver, Creative Direction, Software Development, Mobile Marketing, Cross-functional Team..., Analysis, Social Media Marketing, Mobile Applications, User Interface Design, Databases, Customer Retention, PHP, Online Advertising, Marketing Strategy, Google Analytics, HTML, Strategic Planning, Networking, Digital Marketing, Competitive Analysis
Education
Southern Methodist University 2000 — 2006
Economics, Advertising
Animal Supply Company February 2015 - Present
Saputo Inc. April 2014 - December 2014
Heartland Automotive Services February 2013 - April 2014
Safety-Kleen November 2005 - January 2013
Michaels Stores, Inc. May 1995 - November 2005
Skills
Accounts Payable, General Ledger, SOX, Process Improvement, SAP, Expenses, Payments, Accounting, PeopleSoft, Excel, Financial Analysis, Concur, Invoicing, Travel, Procure-to-Pay, Best Practices, Sarbanes-Oxley Act, Customer Service, Microsoft Excel, Management, Analysis, ERP, Training, Budgets, SAP R/3, Accounts Receivable, Human Resources, Forecasting, Internal Controls, Finance, ADP Payroll, Payroll Taxes, 401k, Employee Benefits, Accruals, Fixed Assets, Great Plains Software, Financial Reporting, Sarbanes-Oxley
Education
The University of Texas at Dallas 1980 — 1985
A2B Consulting July 2015 - Present
Silicon Valley Security & Patrol July 2012 - January 2015
Heartland Automotive Services March 1995 - August 2011
Kukurin Concrete June 1991 - August 1994
Skills
Team Building, Management, Customer Satisfaction, Income Statement, Inventory Management, Retail, P&L, Customer Retention, Operations Management, Customer Service, P&L Management, Sales Management, Microsoft Office, Hiring, Forecasting, Process Improvement, Selling, Inventory Control, Pricing, Strategic Planning, Coaching, Negotiation, Business Planning, Account Management, Purchasing, New Business Development, Employee Relations, Performance Management, Business Strategy, B2B, Change Management, Team Leadership, Marketing Strategy, Public Speaking, Competitive Analysis, Leadership Development, Supervisory Skills, Contract Negotiation, Sales Presentations, Direct Sales, Sales Operations, Vendor Relations, Customer Relations, Problem Solving, Mentoring, Loss Prevention, Security Management, Process Scheduler, Training, Leadership
Education
College of Southern Nevada 1995 — 2010
Business Administration and Management, General
University of Nevada-Reno 1993 — 1995
Mathematics, Secondary Education and Teaching
Western High School 1990 — 1993
High Honor Diploma, High School/Secondary Diplomas and Certificates
Heartland Automotive Services May 2012 - Present
HLS Consulting Services September 2002 - June 2012
IBM Global Services September 2010 - January 2012
Data Applications Corporation June 2005 - January 2010
Electronic Data Systems Corporation (EDS) May 1996 - July 2002
MCI Systemnouse 1995 - 1999
Microsoft Corporation October 1994 - May 1996
Andersen Consulting February 1989 - October 1994
Walgreens/Intercom August 1988 - February 1989
LaSalle Partners Limited April 1986 - July 1988
Skills
IT Strategy, Virtualization, Infrastructure, Web Services, Systems Management, IT Management, Configuration Management, Release Management, Information Technology, Software Documentation, Process Improvement, Enterprise Architecture, Microsoft Technologies, Security, Disaster Recovery, Customer Service, Leadership, Team Leadership
Education
University of Phoenix 2007 — 2010
Associates, Information Technology/Networking
Dallas County Community College 1992 — 2005
Information Technology
College of DuPage 1985 — 1986
Computer Science
Kansas State University 1981 — 1983
Computer Science
U.S.Army Technical School 1981 — 1981
Computer Operations
Illinois Community College 1979 — 1980
Computer Science
Farmington High School 1975 — 1979
Wells Fargo March 2015 - Present
Wells Fargo Home Mortgage 2009 - March 2015
Heartland Automotive Services 2008 - 2009
Advanced Wireless Communications 2003 - 2008
big ten restaurant and bar 1997 - 2003
Skills
Sales, Inventory Management, FHA, Customer Service, Merchandising, Training, Mortgage Lending, Management, Customer Retention, Customer Satisfaction, Direct Sales, Microsoft Excel, Retail, Selling
Education
University of Minnesota-Twin Cities 1995 — 1998
Cumberland High School 1991 — 1995
diploma, General
YESCO November 2012 - Present
Heartland Automotive/dba Jiffy Lube May 2002 - July 2012
Shell Oil/Heartland May 2002 - July 2012
Heartland Automotive Services 2002 - July 2012
Skills
Income Statement, Profit, Leadership, Customer Service, Customer Retention, Customer Satisfaction, Retail, Inventory Management, Team Building, Sales Management, Sales, Forecasting, Operations Management, Coaching, Sales Operations, Account Management, Store Management, Recruiting, Hiring, Budgets, Business Strategy, Cold Calling, Time Management, P&L, Direct Sales, Process Improvement, Inventory Control, Strategy, Purchasing, Automotive, Contract Negotiation, Employee Training, Performance Management, P&L Management, Negotiation, Process Scheduler, Employee Relations, Pricing, Leadership Development, B2B, Business Planning, Selling, Training, New Business Development, Sales Process, Strategic Planning, Team Leadership, Marketing, Marketing Strategy, Management
Education
Brigham Young University 1979 — 1982
Bachelor of Science (BS), Organizational Communication, business
First Data Corporation August 2007 - Present
Heartland Automotive Services September 2005 - August 2007
Fantasy Springs Resort Casino March 2004 - July 2005
Caesars Entertainment Corporation December 1999 - December 2003
MGM Resorts International July 1998 - December 1999
Skills
Analysis, Data Analysis, Microsoft Office, SQL, Debit Cards, Process Improvement, Forecasting, Financial Analysis, Payment Card Processing, Financial Reporting, Banking, Payment Systems, Electronic Payments, Payments, Transaction Processing, E-payments, Business Analysis, Budgets, Financial Services, Team Building
Education
University of Missouri-Columbia
Bachelor's
KZValve November 2013 - Present
KZValve February 2011 - October 2013
Heartland Automotive Services December 1998 - February 2011
DTN 1995 - 1998
Sandoz Pharmaceuticals 1992 - 1995
Rubbermaid Home Products March 1991 - November 1992
Black & Decker January 1988 - March 1991
Skills
Sales Management, Retail, Income Statement, Inventory Management, Sales Operations, Profit, Operations Management, P&L, P&L Management, Account Management, Coaching, Inventory Control, B2B, Automotive, Marketing Strategy, New Business Development, Purchasing, Management, Customer Retention, Marketing, Business Planning, Customer Service, Leadership, Microsoft Office, Sales, Business Development, Team Leadership, Training, Store Management, Event Management, Strategic Planning, Merchandising, Team Building, Contract Negotiation, Direct Sales, Direct Marketing, Pricing, Hiring, Budgets, Recruiting, Process Improvement, Forecasting, Negotiation, Business Strategy
Education
University of Nebraska-Lincoln 1983 — 1987
Bachelor of Science (B.S.), Business Administration
University of Nebraska-Lincoln
Marketing
Heartland Automotive Services, Inc. March 2011 - Present
Heartland Automotive Services March 2011 - March 2011
Heartland Automotive Services, Inc. October 2005 - January 2008
Pamida 2000 - 2005
Internet Business Solutions 1999 - 2000
Utell International 1996 - 1998
Skills
Accounting, Financial Reporting, Financial Analysis, Budgets, General Ledger, Cash Flow, Accounts Payable, Variance Analysis, Accounts Receivable, P&L, Journal Entries, Forecasting, Auditing, Payroll, Corporate Finance, Financial Modeling
Education
University of Iowa 1988 — 1991
Bachelor of Business Administration (BBA), Accounting
Heartland Automotive Services
Skills
Automotive, Inventory Management, Customer Satisfaction, Operations Management, Profit, Purchasing, Customer Retention, Management
Education
Metropolitan Community College
Hayneedle, Inc. April 2014 - Present
Hayneedle August 2010 - March 2014
Heartland Automotive Services January 2010 - August 2010
General Motors April 2008 - November 2009
General Motors January 2005 - March 2008
General Motors July 2004 - January 2005
General Motors July 2002 - July 2004
General Motors June 2001 - July 2002
Skills
Analysis
Education
Kent State University 2003 — 2006
Masters, Business
Wayne State University 1997 — 2001
Bachelors, Finance
Freedom Cable Services September 2012 - Present
Midwest CATV April 2008 - January 2013
Heartland Automotive Services April 2004 - September 2005
Skills
Customer Satisfaction, Team Leadership, Project Management, Telecommunications, Management, Fiber Optics, VOD, Troubleshooting, Customer Service, Leadership, Contract Negotiation, Budgets, Business Strategy, DOCSIS, Networking, Recruiting, Sales Management, Call Centers, Process Improvement, Microsoft Office, New Business Development, Forecasting, Team Building, Training, Customer Retention, Wireless, Operations Management, Broadband, Strategic Planning, Account Management, Sales, Sales Operations, Sales Process, Direct Sales, Business Planning, Program Management, Start-ups, Vendor Management, Business Development, P&L Management, Project Planning, Strategy, Product Management, VoIP, B2B, Solution Selling, Competitive Analysis, Executive Management, Team Management, Customer Experience
Education
Century College 2008 — 2009
Associate of Arts (AA), Economics emphasis, 3.7
Heartland Automotive Services September 2012 - Present
Harbor Freight Tools January 2010 - December 2011
Big Lots Stores September 1992 - January 2009
Big Lots 1992 - 2009
Skills
Merchandising, Retail, Store Management, Income Statement, Visual Merchandising, Inventory Control, Loss Prevention, Big Box, Multi-unit, Sales Management, District Management, Employee Relations, Store Operations, Driving Results, Shrinkage, Profit, Training, Multi-Unit Management, Inventory Management, Associate Development, New Store Openings, P&L Management, New Store Development, Customer Satisfaction, Planograms, Hiring, CPFR, Team Building, Retail Sales
Education
Brigham Young University 1973 — 1976
business management
Honda R&D September 2002 - Present
Heartland Automotive Services May 2002 - August 2002
n/a (Freelance) December 1994 - August 2001
Education
Bradley University 1990 — 1993
MA, Higher Educational Administration
Robert Half Management Resources 2014 - Present
Heartland Automotive Services 2010 - March 2013
green-living, LLC September 2008 - 2010
Michaels Stores, Inc. March 1999 - October 2008
BakeMark USA June 1995 - November 1999
Skills
Accounting, Accounts Payable, Forecasting, Auditing, Budgeting, Financial Analysis, General Ledger, Budgets, Finance, GAAP, Internal Controls, Software Documentation, Variance Analysis, Financial Reporting, Retail, Internal Audit, Income Statement, Sarbanes-Oxley Act, Start-ups, Payroll, Access, Financial Accounting
Education
Northern Arizona University 1981 — 1985
Bachelors, Accounting
Vandenbos Enterprises, Inc. July 2010 - December 2012
Goodyear Tire and Rubber Company January 2005 - July 2010
Wilkinson Management Group November 2002 - July 2004
Heartland Automotive Services June 1999 - November 2002
Heartland Automotive Services June 1997 - May 1999
Heartland Automotive Services January 1996 - June 1997
Kansas City Preventative Maintenance/Jiffy Lube September 1994 - January 1996
Kansas City Preventative Maintenance/Jiffy Lube November 1991 - September 1994
Kansas City Preventative Maintenance/Jiffy Lube September 1991 - November 1991
KCPM/Jiffy Lube July 1991 - August 1991
Skills
Team Building, Inventory Management, Operations Management, Sales Management, Marketing Management, Operational Excellence, Leadership, Sales Operations, Budget Process, Operating Budgets, Financial Analysis, Team Management, Strategic Financial..., Key Account Management, Marketing Strategy, Team Leadership, Executive Management, New Business Development, Management Consulting, Business Development, Business, Customer Service, Fitness, Baseball, Soccer, Youth Development, Automotive, Customer Satisfaction, Income Statement, Management, Profit, Project Management, Retail, Sales, Strategy, Training, Analysis
Education
Park University 2006 — 2008
Double Major - Bachelor of Science - Magna Cum Laude, Management/Marketing and Management/Finance
Combined Oil Company June 2011 - June 2014
Heartland Automotive Services August 2008 - April 2011
Shell Oil Company November 2003 - June 2006
Education
University of Illinois at Chicago 1978 — 1983
MS, Mechanical Engineering
Sloan Valve Company November 2014 - Present
EveryWare Global - Oneida & Anchor Hocking January 2013 - October 2014
Heartland Automotive Services February 2010 - January 2013
The Pampered Chef October 2006 - June 2009
Marriott Vacation Club International January 2004 - September 2006
Marriott International December 2002 - December 2003
NCR Corporation June 2000 - December 2002
The Coca-Cola Company July 1992 - June 2000
Ernst & Young October 1988 - June 1990
Skills
Mergers, Finance, ERP, Cross-functional Team..., P&L Management, Internal Controls, Cash Flow, Mergers & Acquisitions, Investments, Human Resources, Forecasting, Management, Marketing, Internal Audit, Leadership, Strategy, Acquisition Integration, Sarbanes-Oxley Act, Variance Analysis, Accounting, Restructuring, Financial Modeling, Financial Reporting, Cash Management, Operations Management, Strategic Planning, Auditing, Budgets, Retail, Managerial Finance, Financial Analysis, Finance Transformation, Private Equity, Team Leadership, Cost Accounting, Analysis, Income Statement, Negotiation, Business Transformation, Integration, Business Planning, Executive Management, Tax, Financial Accounting, Process Improvement, Corporate Finance
Education
University of South Carolina - Darla Moore School of Business 1990 — 1992
MIBS, International Business
College of Charleston 1983 — 1986
BS, Business Administration
College St Michel Brussels
Advance Auto Parts September 2013 - Present
Advance Auto Parts November 2010 - Present
Advance Auto Parts November 2008 - November 2010
Heartland Automotive Services June 2001 - November 2008
Skills
Retail, Profit, Sales, Income Statement, Inventory Management, Loss Prevention, Leadership, Inventory Control, Customer Satisfaction, Team Building, Merchandising, Visual Merchandising, Store Operations, Multi-Unit Management, Recruiting, Customer Service, Big Box, Purchasing, Sales Management, Multi-unit, Store Management, Training, Driving Results, Sales Operations, Automotive, Hiring, District Management, Customer Retention, Retail Sales, Shrinkage, Planograms, New Store Openings, P&L Management, Associate Development, Time Management, Pricing, Forecasting, POS, New Store Development, Management, P&L, Employee Training, Customer Experience, Multi-unit Retail..., Merchandise Planning, People Development, Cold Calling, Succession Planning, Automotive Aftermarket, Operations Management
Education
Oakton Community College 2009 — 2011
Business
Ricoh Americas Corporation June 2015 - Present
Common Sense Solutions September 2012 - February 2015
Advance Auto Parts May 2011 - June 2014
Advance Auto Parts January 2011 - October 2012
Heartland Automotive Services May 2008 - June 2011
Skills
Customer Service, Customer Satisfaction, Merchandising, Retail, Problem Solving, Networking, Pricing, Time Management, Troubleshooting, Sales Management, Coaching, Budgets, Management, Team Leadership, Team Building
Education
North Central College 2015 — 2017
Bachelors in Business Management / Marketing, Advertising, Business
College of DuPage 2008 — 2012
automotive and business(double major)
College Of Dupage, Community
Associates, business Management; business Management and Automotive
College Of Dupage, Community College
Associates, business Management; business Management and Automotive
Cinram July 2006 - January 2010
The Phoenix Group August 2002 - June 2006
Heartland Automotive Services March 2002 - August 2002
GECOM October 2000 - March 2002
Education
Indiana University Bloomington 1964 — 1972
B.S. Buisness Management
Wells Fargo Home Mortgage June 2012 - Present
united states air force national guard June 2001 - Present
Heartland Automotive Services December 2008 - June 2012
Heartland Automotive Services, Inc. December 2008 - June 2012
Skills
Loss Prevention, Merchandising, Retail, Inventory Management, Customer Satisfaction, Sales Management, Management, Store Operations, Customer Service, Leadership, Recruiting, Team Building
Education
SIUE 1999 — 2007
BS, CORPORATE COMMUNICATION
Community College of the Air Force 2001 — 2007
Associate's degree, AEROSPACE MAINTENENCE
Liberty Public Schools October 2013 - Present
JKR Kansas 2012 - 2012
The Home Depot 2010 - 2010
Homestead Construction and Landscape Materials January 2007 - December 2009
UPS Supply Chain Solutions March 2005 - January 2007
Precision Creations February 2004 - March 2005
Sturgis Materials September 1999 - February 2004
Heartland Automotive Services April 1997 - September 1999
Skills
Sales, Team Building, Logistics, Management, Forecasting, Procurement, Inventory Management, Human Resources, Accounting, Direct Sales, Retail, Microsoft Word, Coaching, Customer Service, Operations Management, Microsoft Office, Construction, Teaching, New Business Development, Training
Education
Missouri Western State University 2011 — 2013
Bachelor's degree, Elementary Education and Teaching, 1-6
Webster University 2009 — 2012
Master of Business Administration (M.B.A.)
Pittsburg State University 1990 — 1994
Bachelor of Arts, Psychology & Business Administration
Heartland Automotive Services January 2011 - October 2011
Campus Advantage March 2009 - November 2009
WorkSmart 2009 - 2009
Vector Marketing September 2008 - December 2008
Education
Milwaukee Area Technical College 2012 — 2015
Health/Health Care Administration/Management
AAMCO Transmissions October 2007 - Present
Heartland Automotive Services November 1996 - October 2007
Skills
Coaching, Income Statement, Negotiation, Customer Service, Strategic Planning, Automotive, Profit, Sales Management, Automotive Aftermarket, Team Building, Process Improvement, Business Strategy, Business Planning, Vehicles, Parts, Account Management, Purchasing, Customer Satisfaction, Leadership, Training, Automobile, Tires, Budgets, Logistics, P&L, B2B, Marketing Strategy, Sales Operations, Continuous Improvement, Inventory Management, New Business Development, Management, Retail, Sales Process, Customer Retention, Automotive Repair, Selling, Forecasting, Operations Management, Sales, Team Leadership
Education
ITT Technical Institute-Austin
Associate's Degree, Electrical and Electronics Engineering, 3.8
Wells Fargo Home Mortgage April 2015 - Present
Wells Fargo Home Mortgage August 2012 - April 2015
Heartland Automotive Services May 2011 - July 2012
2009, Blockbuster Video December 2006 - December 2009
2006, Kohl's Department Store December 2001 - December 2006
Minnesota Department of Natural Resources May 2001 - December 2001
Video Update February 1997 - April 1998
Skills
Training, Recruiting, Coaching, Retail, Interviews, Customer Service, Merchandising, Store Management, Hiring, Store Operations, Customer Satisfaction, Inventory Management, Outlook, Team Building, Sales, Leadership, Management
Education
St. Cloud State University 2002 — 2005
B.S. Degree, Ecology and Field Biology; an emphasis in Aquatic Biology
Bemidji State University 1999 — 2001
Aquatic Biology/Limnology
St. Cloud Technical High School
O'Reilly Auto Parts December 2014 - Present
Heartland Automotive Services May 2011 - December 2014
jcrew October 2010 - January 2011
Skills
Customer Service, Training & Development, Cash Handling, Scheduling, Inventory Control, Team Leadership, line of sight..., Fleet Management, Customer Satisfaction, Employee Training, Process Scheduler, Training, Selling, Hiring, Operations Management, Sales, Leadership, Profit, Income Statement, Automotive
Education
Everett Community College 2010 — 2010
Consulate Health Care June 2015 - Present
Comfort Keepers September 2010 - June 2015
Heartland Automotive Services March 2008 - September 2010
Silver Memories / Betty's House January 2001 - March 2008
Skills
Hiring, Coaching, Performance Management, Payroll, Team Building, Benefits Administration, Employee Relations, Accounts Receivable, Human Resources, ADP Payroll, Recruiting, Applicant Tracking..., Training, Employee Training, Onboarding, Talent Acquisition, Resume Writing, Leadership Development, PeopleSoft
Education
University of Nebraska at Omaha
Elkhorn Public Schools September 2015 - Present
Red Pallet March 2008 - Present
Heartland Automotive Services July 2004 - January 2008
Simmonds Restaurant Mgmt May 2001 - June 2004
Printco Graphics 1999 - 2001
IntelliSell Corp 1994 - 1999
Skills
Performance Management, Acquisitions, Employee Benefits, Strategic Planning, Customer Service, Customer Retention, Human Resources, Payroll, Logistics, Team Building, ADP Payroll, Employee Relations, Management, Sales
Education
University of Nebraska at Omaha 1997 — 1999
Elementary Education and Teaching
Malnove February 2014 - Present
Malnove, Inc. November 2010 - February 2014
Drake-Williams Steel, Inc. October 2007 - March 2011
Heartland Automotive Services October 2002 - September 2007
Simmonds Restaurant Management April 1995 - October 2002
Skills
Leadership, Human Resources, Business Strategy, Training, Performance Management, Employee Relations, Onboarding, Sales, New Business Development, Customer Service, Employee Benefits, Recruiting, Deferred Compensation, Inventory Management
Education
Bellevue University
Bachelor's, Business/Commerce, General
Minnesota State University Moorhead
Business
Ecolab August 2006 - Present
River City Theatre Company 2012 - 2015
River City Theatre Company 2012 - 2015
CSK Auto 2002 - 2006
Heartland Automotive Services 2001 - 2002
CSK Auto 1997 - 2001
CSK Auto (Big Wheel Rossi) 1995 - 1997
Skills
Customer Service, Windows, Outlook, Public Speaking, Budgets, Microsoft Excel, Sales
Education
Humboldt State University 1989 — 1994
Bachelor of Arts (B.A.), Political Science and Government
Buffalo High School 1984 — 1988
Heartland Automotive Services December 2009 - September 2010
Skills
ADP Payroll, Accounts Payable, Employee Relations, General Ledger, Journal Entries, Payroll
Education
Metropolitan Community College 1989 — 1992
Associate, Secretarial
Pep Boys November 2013 - Present
Heartland Automotive Services February 2012 - October 2013
Blockbuster Entertainment June 2003 - April 2011
Blockbuster Entertainment June 2003 - April 2011
CADDI SHACK May 2002 - May 2003
REEL VIDEO, INC December 1998 - May 2002
Tim & Kathy's Toys January 1997 - December 1998
SPRING AIR MATTRESS COMPANY January 1995 - January 1997
Leggett & Platt January 1994 - January 1995
United States Navy October 1983 - April 1988
Skills
Retail, Store Management, Customer Satisfaction, Customer Retention, Merchandising, Sales Management, Loss Prevention, Store Operations, Employee Training, Management, Income Statement, Customer Service, Sales, Profit, Visual Merchandising, Inventory Control, Retail Sales
Education
Waubonsee Community College 2000 — 2000
Certification, Emergency Medical Technician
College of DuPage 1991 — 1993
Business Administration & General Education
Iowa Central Community College September 2013 - Present
Aaron's, Inc December 2010 - June 2012
Sears Holdings Corporation November 2009 - January 2012
Premier Millwright Inc. October 2007 - November 2009
Mid States Millwright and Builders November 2005 - October 2007
University of Minnesota June 2005 - November 2005
University of Minnesota January 2005 - June 2005
Heartland Automotive Services June 2004 - January 2005
Dale Ricke Farms Ltd. March 2003 - June 2004
Famous Dave's December 1999 - March 2003
Skills
Income Statement, Inventory Management, Retail, Program Management, Integration, Team Building, Account Management, CRM, Forecasting, Customer Experience, Merchandising, Budgets, Training, Sales Operations, Sales, Team Leadership, Cold Calling, Databases, Leadership, Healthcare, Negotiation, Hospitality, New Business Development, Food, Customer Satisfaction, Sales Management, Management, Customer Service, Inventory Control, Marketing, Pricing, Profit, Store Management, Sales Process, Customer Retention, Direct Sales, Selling, Time Management, P&L Management
Education
Iowa Central Community College 2013 — 2017
Fort Dodge Senior High 1995 — 1998
Diploma, Business
Heartland Automotive Services March 2000 - Present
Skills
Profit, Customer Satisfaction, Customer Retention, P&L, Automotive, Sales Management, Operations Management, Inventory Management, Inventory Control, Vehicles, Sales Operations, Sales, Income Statement, Forecasting, Automotive Aftermarket, P&L Management, Team Building, Customer Service, Retail, Strategic Planning, New Business Development, Training, Coaching, Process Improvement, Leadership
Education
Southeast Missouri State University 1983 — 1988
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Sikeston High School 1979 — 1983
Century Golf July 2012 - Present
Hoya Vision Care March 2011 - July 2012
Heartland Automotive Services August 2010 - March 2011
Cisco-Eagle May 2005 - August 2010
Skills
Active Directory, Servers, Troubleshooting, Computer Hardware, Microsoft Exchange, Firewalls, System Administration, Windows Server, Group Policy, Antivirus, Hardware, Microsoft SQL Server, WAN, Networking, Software Installation, LAN-WAN, Help Desk Support, Technical Support, Disaster Recovery, Software Documentation, Laptops, Windows, WSUS, Sonicwall, Dell Computers, Infrastructure, Juniper, Cisco Routers, HP, Information Technology
Education
Midwestern State University 2000 — 2005
BBA, Business Computer Information Systems
Infogroup April 2012 - Present
Consolidated Utility Services, Inc October 2005 - November 2011
Insearch November 2003 - October 2005
Heartland Automotive Services August 2002 - October 2003
Skills
Accounts Payable, MAS500, Payroll, Accounting, Financial Reporting, 10 Key, Project Planning, ADP Payroll, Invoicing, Account Reconciliation, Auditing, ADP ReportSmith, Financial Statements, 10 key by touch, General Ledger, Outlook, Kronos, Multi-State Sales Tax
Education
University of Nebraska Lincoln 1975 — 1978
Avila University
Montessori Education
Avila University
Heartland Automotive Services, Inc. April 2013 - Present
Heartland Automotive Services November 2011 - Present
Heartland Automotive Services December 2008 - November 2011
Skills
P&L, Retail, Team Building, Performance Management, Operations Management, Customer Service, Sales Management, Hiring, Succession Planning, Coaching, Business Planning, Supervisory Skills, Team Leadership, Customer Relations, Promotions, Microsoft Office, Inventory Management, Retail Management, Loss Prevention, Word, Scheduling, Leadership Development, Income Statement, Microsoft Word, Inventory Control
Education
Oakton Community College 1999 — 2001
Associates, Business Management
Jerry Pate Turf & Irrigation November 2013 - Present
Autozone December 2005 - November 2013
Heartland Automotive Services June 2003 - April 2005
Intermodal Cartage September 2000 - June 2003
FedEx Express January 1996 - September 2000
Skills
Profit, Inventory Management, Inventory Control, Store Management, Hiring, P, Operations Management, Logistics, Transportation..., Team Building, Coaching, Retail Sales, Recruiting, Fleet Management, Logistics Management, Transportation, Supply Chain Management, Loss Prevention, Merchandising, Supervisory Skills, P&L Management, Customer Satisfaction, Distribution Center..., Income Statement, P&L
Education
Bethel College (TN)
Bachelor's degree, Management and Organizational Development, cum laude
D & G assembly July 2014 - Present
Heartland Automotive Services January 2011 - July 2014
Affirmative Insurance February 2010 - January 2011
Bank of America November 2005 - February 2010
Skills
Customer Service, Staff Training, Billing, Invoicing, Shipping/receiving, Customer Satisfaction, Contact Center..., Inventory Management, Distribution Center..., Profit, Merchandising, Customer Retention, Sales Management, PowerPoint, Microsoft Excel, Coaching, Leadership, Sales, Time Management, Team Building, Training
Education
Tarrant County College 1992 — 1993
Associate's degree, English 1, Computer science.
Temple high school
High school, Higher Education/Higher Education Administration, High school
Family Dollar October 2014 - Present
Heartland Automotive Services May 2010 - June 2014
America's Best Contacts and Eyeglasses November 2009 - May 2010
Blockbuster January 1999 - May 2009
Skills
Income Statement, Profit, Sales Management, Loss Prevention, Customer Satisfaction, Automotive, Inventory Management, Retail, Customer Retention, Sales, Inventory Control, Vehicles, Store Management, Sales Operations, District Management, Store Operations, Driving Results, P&L, Retail Sales, Shrinkage, Merchandising, Visual Merchandising, P
Education
Illinois State University
Bachelor of Science (B.S.), Liberal Arts - Music
Marmion Military Academy
High School
Heartland Automotive Services October 2012 - Present
super america March 2011 - November 2011
Education
Gustavus Adolphus College 1984 — 1988
Bachelor of Arts (B.A.), Criminal Justice/ Political Science
Perma-seal Basement Systems August 2012 - Present
Heartland Automotive Services January 2006 - August 2012
Great Lakes Quick Lube August 2011 - January 2012
Skills
Automotive, Management, Fleet Management, Customer Service, Customer Satisfaction, Inventory Management, Sales Management, Inventory Control, Team Building, Vehicles, Training, Continuous Improvement, Sales, Operations Management, Retail, Purchasing, Weld, Account Management, Sales Process
Education
Joliet Junior College 2006 — 2009
Associate's degree, Welding Technology/Welder
GUARDIAN SECURITY SERVICES, INC February 2013 - Present
Orland School District 135 June 2010 - December 2013
Heartland Automotive Services June 2007 - December 2010
United States Air Force October 2002 - June 2007
Peoria Journal Star 1998 - 2002
Skills
Private Investigations, Enforcement, Investigation, Loss Prevention, Security, Supervisory Skills, Physical Security, Corporate Security, Leadership, Risk Assessment, Asset Protection, Training, Firearms, Organizational..., Customer Service
Education
Saint Xavier University 2011 — 2013
Liberal Studies, Criminal Justice/Police Science
Moraine Valley Community College 2007 — 2010
Associate of Science (A.S.)
Heartland Automotive Services March 2005 - Present
Education
Indiana Institute of Technology
Associate's degree, Business Administration and Management, General, 4.0
Heartland Automotive Services General ManagerHeartland Automotive Services, Inc.February 2014 - Present
Skills
Customer Service, Inventory Management, Customer Satisfaction, Automotive, Leadership, Training
Education
Elgin Community College
Business/ criminal justice
McHenry County College
Accounting and Business/Management