Monro Muffler Brake
Industry: Automotive repair and maintenance company
DescriptionMonro Muffler Brake is an American automotive service company focusing on scheduled maintenance, undercar repairs, and retail tire sales. Monro Muffler is named for Monroe County, New York, without the "e." Headquarters: Rochester, NY Customer service: 1 (800) 876-3500 CEO: Brett Ponton (Oct 2, 2017–) Subsidiaries: Mr. Tire, Tire Warehouse, Inc.,
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Monro Muffler Brake Employees
Monro Muffler Brake May 2014 - Present
Monro Muffler Brake July 2012 - April 2014
Firestone June 2008 - June 2012
Skills
Automotive, Inventory Management, Automobile, Automotive Aftermarket, Sales Operations, Team Building, Sales Management, Customer Retention, Customer Satisfaction, Profit, Customer Service, Sales, Tires, Parts, Vehicles, Warranty, Automotive Repair
Education
Del Mar College 1991 — 1993
Colville Inc. March 2013 - Present
Palmer Gas Co. September 2012 - March 2013
Monro Muffler Brake June 2012 - September 2012
Micro Communications March 2011 - June 2012
Alaska Oil Sales June 1998 - April 2005
Kenai Peninsula School District August 1994 - June 1998
Skills
Mechanics, Logistics Management, Transportation, Warehousing, Equipment Maintenance, Heavy Equipment..., Inventory Control, Streamlining Operations, Maintenance & Repair, Forklift Operator, Management, Inspection, Logistics, Operations Management, Process Scheduler, Heavy Equipment, Customer Service, Purchasing, Team Building, Inventory Management
Education
Hesser College 2009 — 2015
Bachelor’s Degree, Accounting, 3.94
Bob Jones University 1988 — 1989
None, Automobile/Automotive Mechanics Technology/Technician
Maxi Auto Center April 2015 - Present
Monro Muffler Brake July 2014 - Present
PWR Performance January 2014 - Present
Galaxie Performance August 2013 - July 2014
Williams Auto World April 2012 - August 2013
Williams Auto World July 2010 - April 2012
Skills
Automotive, Strategic Planning, Sales Management, New Business Development, Team Building, Negotiation, Marketing Strategy, Customer Service, Business Strategy, Sales, Vehicles, Automobile, Marketing, Continuous Improvement, Project Management, Budgets, Operations Management
Education
Lansing Community College 2005 — 2007
General Sales, Merchandising and Related Marketing Operations
Keystone Automotive Operations March 2006 - Present
Keystone Automotive Operations March 2006 - June 2008
Monro Muffler Brake March 2003 - March 2006
Skills
Automotive Repair, Automotive Parts, Team Leadership, Logistics, Parts, Distributed Team..., Automotive Aftermarket, Fleet Maintenance, Automotive Electronics, Continuous Improvement, Troubleshooting, Microsoft Office, Trucking, Mechanical Inspection, Mac OS, Windows 7, Windows XP Pro, Microsoft Excel, Keynote, Automotive Diagnostics, Communication Skills, Networking, Tires, Mechanical Aptitude, Team Management, Hardware Diagnostics, Apple Numbers, Customer Satisfaction, Profit, Fleet Management, Warranty, Automobile
Education
Luzerne County Community College 2011 — 2013
CS BMT, Business Administration and Management, General
Lake Lehman High School 1998 — 2001
Diploma, General
ASE
Master Automobile Mechanic, Alternative Fuel Vehicle Technology/Technician
ASE
Automotive Diagnosis and Repair
Andres fitness, llc October 2006 - Present
Monro Muffler Brake May 2012 - Present
Maxx Fitness clubs January 2012 - May 2012
Dun and Bradstreet October 2008 - July 2009
NuWave Wireless January 2008 - October 2008
Bridgestone Distribution Center March 2005 - 2008
Skills
Wellness, Fitness, Nutrition, Coaching, Public Speaking, Customer Service, Personal Training, Social Media, Wellness Coaching, Small Business, Team-orientated, Management, Microsoft Applications, Train Employees, Safety Practices, Marketing, Leadership Development, Microsoft Excel, Fitness Training, Sports Nutrition, Business Planning, Weight Training, Strength Training, Athletic Training, Microsoft Office
Education
National Personal Training Institute 2005 — 2006
certified trainer
kutztown area high school
Monro Muffler Brake August 2007 - Present
Highland Automotive February 2001 - August 2007
Firestone July 1990 - February 2001
Skills
Automobile, Automotive, Automotive Aftermarket, Customer Satisfaction, Dealer Management, Dealers, Parts, Profit, Vehicles, Hiring, Business Planning, Team Building, Sales, Automotive Parts, Automotive Repair, Customer Retention, Fleet Management, Tires, Warranty
Education
Indiana University-Southeast 2003 — 2004
Associate's degree
Ball State University 1984 — 1986
Motion Products, Inc. May 2014 - Present
Pennsylvania College of Technology August 2009 - December 2013
Platinum ASAP Auto Sales February 2013 - September 2013
Green Brook Auto May 2011 - August 2011
Monro Muffler Brake August 2010 - April 2011
Skills
Customer Satisfaction, Automotive Repair, Microsoft Office, Automobile, Automotive, Customer Service, Parts, Inventory Management, Computer Repair, Mechanics, Computer Hardware, Forklift Operator, Vehicles, Inventory Control, Teamwork, Microsoft Word, Maintenance, Management, Operations Management, Sales Management, Team Leadership, Troubleshooting, Team Building
Education
Pennsylvania College of Technology 2009 — 2013
Bachelor of Applied Science (BASc), Business And Technology Management
Pennsylvania College of Technology 2009 — 2013
Associates-, Automotive Engineering Technology/Technician
Phoebe Ministries April 2013 - Present
Railroad House April 2012 - Present
Monro Muffler Brake December 2011 - July 2012
viva good life February 2007 - November 2011
Skills
Management, Inventory,..., Inventory Management, Automotive Repair, Inventory Control, Forklift Operator, Troubleshooting, Automotive, Customer Satisfaction, Parts, Maintenance & Repair, Customer Service, Operations Management, Purchasing
Education
Berks Technical Institute 2012 — 2013
Associate's degree, Network/Internet Professional, 4.0 GPA
Buchanan Technologies July 2014 - Present
nscglobal March 2014 - July 2014
The Home Depot November 2011 - May 2014
National Tire and Battery November 2009 - June 2011
Monro Muffler Brake May 2009 - November 2009
Skills
Automotive Repair, Retail, Creative Problem Solving, Solid computer skills, Network Technology, Communication Skills, Customer-focused Service, Proficient Typing Skills, Interpersonal..., Microsoft Word, Customer Service, Computer Maintenance, Sales, System Administration, Troubleshooting, Networking, Cisco Technologies, Computer Hardware, Active Directory, Windows, Windows 7, Help Desk Support, Microsoft Office, Problem Solving, Microsoft Excel
Education
ITT Technical Institute-Dayton 2012 — 2014
Associates of Applied Science, Network Systems Administration, 4.0
Sinclair Community College 2004 — 2006
Associate's Degree, Automotive Engineering Technology/Technician, 3.5 GPA
Monro Muffler Brake April 2015 - Present
Monro Muffler Brake January 2014 - May 2015
Salvatore's Old Fashioned Pizzeria September 2010 - January 2014
Asset Beechwood Management June 2013 - July 2013
Creating Assets, Savings & Hope January 2013 - March 2013
Skills
Tax Preparation, Accounting, Teamwork, Microsoft Office, Data Entry, Account Reconciliation, Finance, Customer Satisfaction
Education
State University of New York College at Brockport 2012 — 2014
Monroe Community College 2008 — 2011
Associate of Science (AS), Business Administration
Monro Muffler Brake June 2013 - April 2014
Curry's Auto Service April 2010 - June 2013
Skills
Problem Solving, Efficiency, Import cars, Domestic cars, Meticulous, Diagnostics, Communication, Team Leadership, Organization, Customized cars, Customer Service, Porsche
Education
Northern Virginia Community College 2012 — 2014
Associate's degree, Automotive Engineering Technology/Technician, 3.5 GPA
Chantilly High School 2008 — 2012
Advanced Studies Diploma
Faith Technologies, Inc. 2013 - Present
Custom Muffler & Brake 2011 - 2013
Monro Muffler Brake 2006 - 2009
Tire Kingdom 2003 - 2006
BP Procare 1998 - 2002
Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Electrical..., Hydraulics, Confined Space, Hand Tools, Oscilloscope, Automotive Repair, Computer Repair, Management, Construction, Customer Satisfaction, Electricians, Electronics, First Aid, Maintenance, Project Management, Project Planning, Troubleshooting, Wind Turbines, Wireless
Education
Pinnacle Career Institute-North Kansas City 2012 — 2013
Wind Turbine Technician Certificate, Wind Turbine Technician, 4.0 GPA
Marion Technical College 1997 — 1998
Certification, Business, Computer Applications
Visions Federal Credit Union January 2014 - Present
Chemung Canal Trust Company April 2010 - August 2012
Monro Muffler Brake October 2007 - April 2010
Skills
Music, Teaching, Writing, Music Theory, Mechanics, Public Speaking
Education
Zion Ministerial Institute 2012 — 2014
Bachelor of Arts (B.A.), Theology
Corning Community College 2007 — 2009
Associate's degree, Liberal Arts and Sciences/Liberal Studies
PAE applied technology maintenance managerPAE Design and Facility ManagementAugust 2013 - Present
PAE Design and Facility Management May 2012 - Present
CSC - Computer Sciences Corporation May 2012 - August 2013
Monro Muffler Brake October 2003 - May 2010
Skills
SolidWorks, Commissioning, Automation, Engineering Management, PTC Creo, 5S
Education
pencotech 2011 — 2012
Camden County College
Klecknersville Rangers Volunteer Fire Company July 2014 - Present
Northern Valley Emergency Medical Services May 2014 - Present
Lehighton Ambulance July 1996 - Present
Lehigh Valley Health Network - MedEvac June 2013 - May 2014
Monro Muffler Brake July 2010 - July 2012
Lowe's Companies, Inc. June 2006 - July 2010
Cetronia Ambulance Corps June 1994 - September 2000
Advanced Life support Systems, Inc. March 1991 - July 1999
Gnaden Huetten Memorial Hosp June 1988 - March 1991
Skills
Fire / Rescue, Rescue, ACLS, ATLS, High Angle Rescue, Vehicle Rescue, Instructor Paramedic..., Hazmat Operations, SCTU Transports, Operations Management, Public Relations, Public Speaking, Licensed PA State..., ASE Certified in Brakes, Emergency Room..., Retail Management, Plumbing, Woodworking, Electrical Maintenance, Industrial Maintenance, Disaster Response, Emergency Management, Healthcare, Patient Safety, Public Safety
Education
Northampton Community College 2010 — 2011
Bucks County Community College 1983 — 1983
Fire Science/Fire-fighting
Tamaqua Area High School 1975 — 1978
Vocational Technical
Market Street Trust Company June 2013 - Present
Trison Business Solutions, Inc. January 2011 - February 2013
Monro Muffler Brake April 2010 - January 2011
Steuben Glass LLC August 2009 - December 2009
Corning Incorporated October 2007 - August 2009
Skills
Organization, Detailed Organization, Communication Skills, Microsoft Office, Strongly self-motivated, Motivated self-starter, PeopleSoft, SAP, AS400 system, Data Analysis, Financial Analysis, Accounts Receivable, Account Reconciliation, General Ledger, Purchasing, Accounting, Management
Education
Murray State University 2005 — 2007
Bachelor's degree, Accounting
Corning Community College 2002 — 2004
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Kantar Media Ad Intelligence January 2013 - June 2015
Kantar Media Ad Intelligence October 2012 - January 2013
Monro Muffler Brake June 2011 - March 2012
Hasbrouck Apartments January 2010 - July 2010
Cornell University February 2008 - May 2010
Vector Marketing June 2008 - August 2008
Cornell University May 2007 - August 2007
Skills
Leadership, Customer Service, Advertising, Event Planning, Research, Public Speaking, Management, Data Analysis, Project Management, Problem Solving, Nonprofits, Communication Skills
Education
Cornell University
Bachelor’s Degree, Economics
Monro Muffler Brake January 2014 - Present
Monro Muffler Brake November 2007 - January 2014
Monro Muffler Brake August 2003 - June 2007
Skills
Profit, Automotive, Customer Satisfaction, Automotive Aftermarket, Inventory Management, Vehicles, Automobile, Dealers, Parts, Automotive Repair, Tires, Warranty, Automotive Parts, Dealer Management, Gross Profit, Customer Retention, Sales Management
Education
Allan Hancock College
Associate's degree, Criminal Justice/Police Science
Community College of the Air Force
Associate's degree, Security Admin
PGT Trucking October 2011 - Present
Oak Hill Private Security June 2011 - October 2011
Monro Muffler Brake March 2011 - June 2011
Sysco Foods December 2010 - January 2011
Allied Barton Security Services September 2009 - November 2010
Skills
Hospitality, Electronics, Automotive, Diesel, Wiring, Rebuilds, Overhaul, Forklift Operator, Computer Science, Operational Excellence, Time Management, Team Building, Team Leadership, Teamwork, Supervising, Customer Service, Customer Satisfaction, Customer Acquisition, Coordination, Report Writing, Speech Writing, Carpentry, Cash Management, Payroll
Education
Rosedale Technical Institute 2011 — 2012
Associate's degree, Automobile/Automotive Mechanics Technology/Technician, 4.0
Oak Hills High School 2004 — 2008
Diploma, Business Administration and Management, General, 3.5
Merchants Tire and Auto Centers December 2013 - Present
Monro Muffler Brake February 2011 - December 2013
Merchants Tire and Auto Centers February 2001 - February 2011
Owner December 1990 - February 2001
Merchants Tire and Auto Centers January 1978 - December 1990
Skills
Automotive, Inventory Management, Customer Satisfaction, Parts, Automobile, Process Improvement, Vehicles, Profit, Operations Management, Retail, Team Building, Vendor Management, Sales, Gross Profit, Automotive Repair, Sales Operations, Team Leadership, Leadership, Automotive Aftermarket, Staff Development, Career Development, Staff Management, Dependable Team Player, Microsoft Excel, Microsoft Office, PowerPoint, Customer Oriented, New Hire Orientations, Customer Retention, Process Engineering, Presentations, Customer Experience, Training, Employee Training, Forecasting, Trend Analysis, National Accounts, Fleet Management, P&L Management, Store Management, Hiring, Purchasing, Shrinkage, Sales Management, Loss Prevention, Store Operations, Merchandising, Driving Results, Sales Process, Budgets
Education
Northern Virginia Community College 1981 — 1984
Automotive and Buisness Management, Automotive
Mavis Tire/Cole Muffler May 2010 - Present
Kost Tire/Auto Care November 2005 - May 2010
Faytteville Dodge March 2004 - November 2005
Monro Muffler Brake July 1986 - September 2004
Ajilon Consulting March 2002 - September 2002
Command Services June 1997 - March 2002
Skills
Inventory Management, Customer Service, Retail, Sales Management, Customer Satisfaction, Welding, Computer Repair, Computer Hardware, Computer Maintenance, auto and truck repair, Carpentry and Remodel
Education
Oswego County BOCES 1980 — 1981
Welding I and II, Welding Technology/Welder, 95
Hannibal Central 1975 — 1981
Diploma, Metal, Wood and Automotive shop
Integron February 2014 - Present
Wegmans Food Markets Inc August 2007 - August 2014
Monro Muffler Brake February 2012 - July 2014
Monro Muffler and Brake March 2011 - February 2012
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Financial Analysis, Inventory Management, Accounting, Time Management, Financial Reporting, Data Analysis, Process Improvement, Budgets, Outlook, Accounts Receivable
Education
Boston University 2011 — 2013
Masters of Science in Management, Banking & Financial Services
State University of New York College at Brockport 2007 — 2010
BS, Finance & Economics
· Member of SUNY Brockport 2006 — 2010
Bachelor of Science (B.S.), Finance & Economics
Aquinas Institute of Rochester 2002 — 2006
HB Solutions LLC, a subsidiary of Harris Beach PLLC April 2015 - Present
Cut Clutter Now January 2012 - Present
Fairport Central School District August 2013 - April 2015
Monro Muffler Brake February 2013 - April 2013
Burns Personnel December 2012 - February 2013
Burns Personnel February 2011 - September 2011
Monroe County November 2010 - February 2011
Nixon Peabody October 2000 - November 2009
Nixon Peabody July 1997 - October 2000
Nixon Peabody April 1996 - July 1997
Skills
Employee Relations, Benefits, HRIS, Compensation, Administrative Support, Professional Organizing, Customer Relations, Small Business, Employee Benefits, Event Planning, Entrepreneurship, Event Management, Management, Microsoft Excel, Administrative..., Customer Service, Coordination, Key Performance..., Leadership, Microsoft Office, Microsoft Word, Social Networking, Newsletters, Organization, PowerPoint, Problem Solving, Wordpress, Account Management, Administration, Analysis, Benefits Administration, Blogging, Budgets, Coaching, Data Entry, Deferred Compensation, Employee Handbooks, Facebook, Fundraising, Healthcare, Human Resources, Interviews, Leadership Development, New Hire Orientations, Office Management, Onboarding, Organizational..., Outlook, Payroll, Performance Management
Education
Rochester Institute of Technology 2010 — 2011
M.S., Human Resource Development
Cornell University 2009 — 2010
Certificate, Human Resource Studies Certificate
State University of New York College at Brockport 1996 — 1998
B.S., Health Science
University of Rochester 1994 — 1996
Health and Society
Alfred State College - SUNY College of Technology 1978 — 1980
A.A.S., Medical Office Assistant
Albany Medical Center School of Nursing 1977 — 1978
Nursing
LivinLakewood January 2011 - Present
Technology in Motion Ohio May 2007 - November 2011
AutoZone 2011 - 2011
Monro Muffler Brake 2010 - 2011
Education
ITT Technical Institute-Norwood 2004 — 2006
Computer Networking, Computer and Information Systems
Lorain County Community College
Monro Muffler Brake April 2008 - September 2011
Midas International April 2003 - November 2007
Tire America, Western Auto, Sears, and National Tire and Battery May 1994 - February 2003
Kensington Manufacturing May 1993 - March 1994
United States Air Force May 1984 - February 1993
Education
Community College of the US Air Force 1984 — 1993
none, Information Management
Freeport Area High School 1969 — 1982
Diploma, General
Tuffy/Car-X Associates Corp 2002 - Present
Monro Muffler Brake 1998 - 2002
Midas 1990 - 1998
United States Marine Corp October 1982 - October 1988
Skills
Hiring, Selling, Profitability, Inventory Management, Customer Relations, Planning, Sales Management, Excel, Microsoft Office, Retail, Team Building, P&L, Profit, Income Statement, Operations Management, Recruiting, Customer Service, Automotive Aftermarket, Automobile, Microsoft Excel, Automotive, Customer Satisfaction, Customer Retention, Dealer Management, Warranty, Parts, Marketing Strategy, Strategic Planning, Sales, Purchasing, Vehicles, Automotive Repair, Training, Leadership, Inventory Control, P&L Management, Management, Merchandising, B2B, New Business Development, Sales Operations, Negotiation, Sales Process, Business Planning, Forecasting, Pricing, Budgets, Cross-functional Team..., Coaching, Team Leadership
Education
Baldwin-Wallace College 1987 — 1989
Buisness
North Olmsted Senior High 1980 — 1982
RONS AUTO REPAIR July 2015 - Present
Dick Fittswell Plowing September 2007 - Present
B&C Auto Restoration April 2015 - June 2015
Mechetti Automotive February 2007 - April 2015
Monro Muffler Brake May 2000 - August 2005
Chris and Rods Automotive Repair March 1999 - May 2000
East Rochester Services September 1996 - March 1999
Skills
Automotive Aftermarket, Automotive, Vehicles, Automobile, Automotive Repair, Engine Rebuilding, High Speed Engine..., Suspension Repair And..., Brake Repair And High..., Clutch Repair and High..., Rental Real Estate, Parts, Suspension, Automotive Parts, Automotive Electronics, Warranty, Brake, Automotive Engineering, Mechanics, Fleet Management, Snow Removal, Snow Plow Repair, Snow Plow Contracting, Dealers, ASE Certified, Tires, Dealer Management, Powertrain, Motorsports, Vehicle Maintenance, Chassis, Profit, MIG welding, Mechanical Aptitude, Steering, Truck
Education
Detriot Automotive 1991 — 1994
Master's degree, Automotive Engineering Technology/Technician, 4.0 GPA
Monroe Community College 1990 — 1991
Basic ASE Certifications, Automotive Engineering Technology/Technician, 4.0 GPA
Nazareth College of Rochester 1990 — 1991
Mathematics
Lyons Jr Sr High School 1982 — 1988
To many to list,but this is the Major!!!, Automobile/Automotive Mechanics Technology/Technician
Lyons Elementary 1976 — 1981
N/A, N/A
Conicelli Autoplex January 2014 - Present
Monro Muffler Brake March 2011 - February 2014
East Penn Automotive March 2010 - March 2011
Acme Markets July 2007 - March 2010
Skills
Automotive, Automobile, Customer Service, Customer Satisfaction, Sales, Automotive Repair
Education
Automotive Training Center 2008 — 2010
Automotive Engineering Technology/Technician
Archbishop Ryan High School 2004 — 2008
High School Diploma, General Studies
Apple Chevrolet Cadillac 2013 - Present
Monro Muffler Brake 2010 - 2012
PHH Arval June 2004 - March 2010
Skills
Healthcare Information..., Computer Proficiency, Computer Hardware, Computer Software..., CompTIA A+ Certification, Microsoft Office, ASE Certified, Service Management, Team Management, Supervisory Experience, Automotive Repair, Automotive Electronics, Automotive Aftermarket, Automotive Parts, Automotive Sales..., Automotive Products, Call Centers, Medical Terminology, Allied Health, Data Management, Customer Service, Customer Satisfaction, Long-term Customer..., Building Relationships, Vendor Relationships, Employee Training, Technical Training, Training Delivery, Situational Sales..., Supplier Negotiation, International..., Operational Oversight, Creative Problem Solving, Team Problem Solving, Staff Management, Strategic Planning, Communication Skills, Corporate Social..., P&L Responsibilities, Job Scheduling, Appointment Scheduling, Problem Solving, Training, Purchasing, Sales, Automotive, Sales Management, Team Leadership, Negotiation, Customer Retention
Education
Harrisburg Area Community College 2012 — 2013
Certificate Program, Healthcare Information Technology Systems Technician
Harrisburg Area Community College 1992 — 1994
Automotive Technology, Automotive Engineering Technology/Technician
Autopart International August 2000 - Present
Monro Muffler Brake January 1993 - August 2000
J.Thomas Honda January 1992 - December 1993
J. Thomas Honda January 1991 - December 1992
Skills
Customer-focused, Profit, Employees, Empowerment, Wow, Automotive reapir, Automotive parts, Automotive Aftermarket, Management, Sales Management, Vehicles, Coaching, Microsoft Applications, Team Building, Inventory, Customer Retention, Pricing, Sales Growth, Automotive Repair, Automobile, Parts, Customer Satisfaction, Automotive Parts, Automotive, Sales Operations, Forecasting, Inventory Management, B2B, Sales, Purchasing, Statment, Inventory Control, Fleet Management, Income Statement, Gross Profit, Dealers, Automotive Engineering, Continuous Improvement, Sales Process, ASE Certified, Retail, Tires, Business Development, Suspension, Warranty, Dealer Management, Operations Management, Cold Calling, ADP Payroll, Account Management
Education
W F Kaynor Technical High School 1986 — 1990
Automotive, Automotive Engineering Technology/Technician
Ford Motor Company/MSX September 2005 - Present
Tire Kingdom September 2004 - September 2005
Monro Muffler Brake January 2000 - September 2004
Pep Boys April 1997 - January 2000
Education
Pass Christian University 2007 — 2010
Bachelor’s Degree, Business Administration and Management, General
Masters Class Management .com 2013 — 2014
Masters Certficate in Buisness Management, Business, Management, Marketing, and Related Support Services
International Six Sigma Institute 2014 — 2015
Certified Six Sigma Black Belt, Business Methodology
University at Buffalo Graduate School 2015 — 2016
Master of Business Administration (M.B.A.)
Advance Auto Parts October 2013 - Present
State Tire and Auto Center May 2012 - November 2013
Wagner Mercedes Benz of Shrewsbury June 2010 - May 2012
Monro Muffler Brake July 2009 - June 2010
Hannaford Bros. Co. August 2004 - September 2007
Skills
Inventory Management, Automotive, Customer Satisfaction, Customer Service, Troubleshooting, Inventory Control, Process Improvement, Team Leadership, Microsoft Office, Team Building, Computer Hardware, Vehicles, Retail, Microsoft Excel, Management, Sales, Operations Management, Teamwork, Time Management
Education
University of Phoenix 2010 — 2013
Bachelor's of Science of Business, Business
Universal Technical Institute of Massachusetts Inc 2007 — 2009
Cert in Automotive, Automotive
Mengel, Metzger, Barr & Co. LLP October 2010 - April 2011
Monro Muffler Brake September 2009 - October 2010
Education
State University of New York College at Brockport 2007 — 2009
Corning Community College 2005 — 2007
Associates, Business Administration
Romano Ford & Volkswagen September 2009 - Present
Romano Ford & Volkswagen February 2002 - Present
Monro Muffler Brake January 2007 - September 2008
Joe Romano Chevrolet February 2002 - June 2007
Skills
Operations Management, Vehicles, Automotive, Team Building, Customer Service, Customer Satisfaction, Automobile, Parts, Forecasting, Management, Sales, Sales Management, Sales Process, Customer Retention, Financial Analysis, Profit, Managed Services, Management Consulting, Financial Modeling, Inventory Management, New Business Development, Strategic Planning, Consulting, Financial Accounting, Profit & Loss Management, Gross Profit, Financial Statements, Product Marketing
Education
Elon University 1983 — 1986
Campbell University 1981 — 1982
Monro Muffler Brake September 2014 - Present
Sears Holdings Corporation 2009 - 2014
Skills
Customer Experience, Marketing Communications, Commercial Management, Client Relations, Scheduling, Expenses, Management, Account Management, Process Improvement, Profit, Service Delivery, Sales Management, Sales Process
Education
Bowling Green State University 2008 — 2010
Some College, Creative Writing, 3.0
Fostoria High School 2004 — 2008
High School, General Studies, 3.0
Acorn Design and Manufacturing April 2015 - Present
Dawood Engineering, Inc. May 2014 - April 2015
Monro Muffler Brake August 2008 - April 2014
Skills
Automotive, Solidworks, Pro Engineer, autodesk inventor, AutoCAD, managment
Education
Capital College, Pennsylvania State University 2008 — 2014
Bachelor's Degree, Mechanical Engineering
Monro Muffler Brake September 2014 - Present
Alteva April 2013 - September 2014
Janssen, Pharmaceutical Companies of Johnson and Johnson May 2012 - March 2013
Janssen, Pharmaceutical Companies of Johnson and Johnson June 2011 - January 2012
Skills
Forecasting, Pharmaceutical Industry, Analysis, Management, Microsoft Excel, Financial Analysis
Education
Penn State University 2008 — 2012
Bachelor of Science (BS), Finance
Weatherford October 2014 - Present
Muncy Restoration Works August 2014 - October 2014
Monro Muffler Brake May 2014 - August 2014
Jeep Transmissions June 2013 - August 2013
United States Air Force July 2006 - July 2012
Skills
4x4 Drivetrains, Suspension, light/heavy duty diesel, Automatic Transmissions, Manual Transmissions, General Diagnostics, Engine Overhaul and..., Toyota, Ford, Fuel and Emissions, Brakes, Chrysler, Engine Electrical..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Editing, Java, Engines, Differentials, Safety, Domestic, Foreign, Long-term Customer..., Problem Solving, Technical Writing, Vehicle Heating and Air..., Wheel & Chassis Repair, Marksmanship, Combat, Troubleshooting
Education
Pennsylvania College of Technology 2012 — 2014
Associate's degree, Automotive Technology
Larson Ford January 2013 - Present
Meadowlands Nissan December 2011 - October 2012
Monro Muffler Brake September 2011 - December 2011
Garden State Ford, Kia, Suzuki July 2009 - January 2011
Acura of Ocean May 1988 - February 2009
dayton chevrolet 1992 - 1994
dayton chevrolet 1992 - 1994
Skills
Certified Parts and..., Certified Parts Manager..., Hazmat certified..., Ev Leaf Service..., Automotive Aftermarket, Customer Satisfaction, Parts, Vehicles, Profit, Dealers, Automotive Repair, Team Building, Tires, Customer Retention, Kia, Acura, Automotive Parts, Inventory Control, Nissan, Ford
Education
Brookdale Community College 1976 — 1977
AAA Mid-Atlantic August 2014 - Present
Tires Plus Total Car Care August 2013 - May 2014
Sears, Roebuck and Co. May 2012 - May 2013
Monro Muffler Brake February 2011 - May 2012
Tires Plus Total Car Care December 2009 - January 2011
Monro Muffler Brake June 2008 - December 2009
US Army August 2007 - May 2008
Pep Boys February 2006 - August 2007
Skills
Team Leadership, Leadership, Automotive, Trail Running, Running, Small Business, Business, Computers, Social Networking, Networking, Sales, Customer Service, Retail, Merchandising, Microsoft Office, Training, Management, Coaching, Retail Sales, Customer Satisfaction, Inventory Management, Store Operations, Public Speaking, Time Management, Customer Experience, Team Building, First Aid, Profit, Loss Prevention, Recruiting
Education
Automotive Training Center 2008 — 2010
High Performance Automotive Technology
Bucks County Community College 2005 — 2007
Psychology, 3.2
Monro Muffler Brake April 2015 - Present
imPress Design Studio June 2006 - Present
Morgan Management LLC November 2011 - March 2015
Monroe Veterinary Associates 2009 - 2010
SMG Directory Marketing May 2006 - November 2008
Staples September 2000 - June 2006
Skills
Graphic Design, Typography, Adobe Creative Suite, Layout, Brochures, Adobe Acrobat, Business Cards, Advertising, Pre-press, Catalog Layout, Flyers, Posters, Mac, Image Manipulation, Banners, Branding, Corporate Identity, Corporate Branding, Marketing, Microsoft Office, Graphics, Social Media Marketing, Vendor Management...
Education
Monroe Community College 2007 — 2009
Associates, Graphic Design
Nazareth College
B.S., Psychology
Cloud 1001 August 2010 - Present
Chicken Thistle Farm, LLC. June 2007 - Present
Trajectory inc. January 2011 - October 2014
CherryPharm July 2008 - July 2010
Element K October 2007 - July 2008
Paychex, Inc November 1999 - October 2007
Monro Muffler Brake 1997 - 1998
Skills
P&L, Security, Compliance, Strategic Planning, Due Diligence, Contract Negotiation, IT Audit, Start-ups, Strategy Development, Online Marketing, Marketing Strategy, Marketing Communications, Web, Web 2.0, Web Analytics, Brand Development, Online Advertising, Online Research, Online Branding, Email Marketing, Cloud Computing, IT Strategy, Strategic IT, Strategic Thinking, Strategic Marketing, B2B eCommerce, B2C marketing, B2C eCommerce, E-commerce, Integration, Analytics, CRM, Strategy, SaaS, B2B, Cross-functional Team..., Leadership, Marketing, Management, Retail Technology, ERP, Salesforce.com, Web Marketing, NetSuite, Web Applications, SEO, Professional Services, Business Process, Consulting, Web Development
Education
Saint John Fisher College 2004 — 2005
MBA, Marketing, Organizational Behavior, Technology Impacts
Nazareth College of Rochester 1995 — 1997
B.S., Biology
Monro Muffler Brake October 2013 - Present
Compass House January 2012 - December 2013
Robert Half Management Resources January 2013 - October 2013
Robert Half Management Resources June 2012 - January 2013
EFP Rotenberg, LLP January 2010 - April 2012
TCF Bank September 2005 - May 2009
TCF Bank October 2004 - September 2005
TCF Bank May 2003 - October 2004
Skills
Accounting, Auditing, Financial Analysis, Financial Reporting, Credit, Internal Audit, General Ledger, Loans, Process Improvement, Internal Controls, Microsoft Excel, Financial Accounting, GAAP, US GAAP
Education
Eastern Michigan University 2008 — 2009
MS, Accounting
University of Michigan 1999 — 2003
BA, Political Science
Canisius High School
Carroll Tire Company February 2015 - August 2015
Kauffman Tire September 2012 - January 2015
Monro Muffler Brake December 2009 - September 2012
American Freight Furniture/Mattress Warehouse November 2004 - June 2009
JobNewsUSA 2002 - 2004
Lowe’s Home Improvement Warehouse June 2001 - January 2002
ExpressMed 2000 - 2001
NetJets 1999 - 2000
Radio Shack 1995 - 1998
Skills
Forecasting, Leadership, Management, Merchandising, Retail, Sales, Sales Operations, Training, Profit
Education
The Ohio State University 1997 — 1999
Columbus State 1995 — 1996
Pep Boys April 2014 - Present
Monro Muffler Brake 2010 - October 2013
Sony Electronics 2006 - 2010
Circuit City 2001 - 2006
Skills
Retail, Income Statement, Sales Management, Inventory Management, Profit, Sales, Store Management, Customer Satisfaction, Merchandising, Inventory Control, Forecasting, Sales Operations, Consumer Electronics, District Management, Leadership, Training, Management, Hiring, Human Resources, Loss Prevention, Customer Experience, Recruiting, P&L, Time Management, Direct Sales, Team Leadership, Coaching, Process Scheduler, Operations Management, People Development, Account Management, Business Planning, Employee Relations, Cross-functional Team..., Budgets, Logistics, Leadership Development
Education
Columbus State 1987 — 1988
Electromechanical Engineering
Karlsruhe Institute of Technology 1976 — 1979
Bachelor's degree, Automotive Engineering Technology/Business
Signature Flight Support July 2014 - Present
Sprint June 2012 - Present
State of New Hampshire April 2011 - June 2012
Meineke car care of Seabrook October 2010 - April 2011
Monro Muffler Brake December 2009 - November 2010
Banfield Animal Hospital March 2009 - October 2009
Skills
Training, Management, Sales, Customer Service, Marketing, Budgets, Welding, Sales Management, Automotive, Metal Fabrication, Data Entry, Inspection, Team Building, Customer Satisfaction, Microsoft Office, Inventory Management
Education
University of New Hampshire 2008 — 2009
Animal Sciences
Franklin Pierce College 1989 — 1991
n/a, Psychology, Art, Business
DCMO BOCES October 2014 - Present
RealtyUSA July 2013 - Present
Syracuse City School District September 2011 - October 2014
Otsego County Sheriff's Office September 2010 - October 2011
Monro Muffler Brake April 2010 - September 2010
US Navy February 1986 - March 2010
Skills
Social Media, Advertising, Marketing Strategy, Marketing Communications, Social Media Marketing, Microsoft Office, Online Advertising, Digital Marketing, Marketing, Customer Service, Public Relations, Photoshop, Microsoft Excel, Strategic Planning, Account Management, Graphic Design, Email Marketing, New Business Development, Event Management, PowerPoint, Leadership, Team Leadership, Training, Leadership Development, Team Building, Project Planning, Security Clearance, Military
Education
University of Phoenix 2015 — 2016
Computer Technology/Computer Systems Technology
Fort Hays State University 2012 — 2014
Bachelor of Arts (B.A.), Education
Excelsior College
Associate of Arts and Sciences (AAS), Electrical/Electronics Maintenance and Repair Technology
SUNY Oneonta
MSX International June 2014 - Present
MSX International December 2008 - June 2014
Monro Muffler Brake September 1998 - November 2008
Speedy Auto Service December 1997 - September 1998
Skills
Automotive, P&L, Inventory Management, Retail, Hiring, Customer Relations, Customer Service, Recruiting, Income Statement, Profit, Automotive Aftermarket, Automobile, Customer Retention, Vehicles, Parts, Warranty, Sales Process, Customer Satisfaction, Sales Operations, Automotive Repair, Dealers, Purchasing, Dealer Management, Automotive Parts, Tires, Inventory Control, Fleet Management, Pricing, Sales Management, Forecasting, Continuous Improvement, Sales, Operations Management, Selling, Reynolds, B2B, Team Building, Business Planning, Management
Education
Cuyahoga Community College
Monro Muffler Brake September 2013 - Present
Sprint October 2012 - September 2013
AT&T March 2004 - November 2010
Mullinax Ford January 1999 - February 2004
Skills
Sales Management, Sales Process, Sales, Customer Satisfaction, Sales Operations, Selling, New Business Development, CRM, Customer Service, Negotiation, Direct Sales, Profit, Customer Retention, Cold Calling, Solution Selling, Salesforce.com, Account Management, Business Strategy, Call Center, Wireless
Education
Colorado Technical University
The College of Wooster
Tire Discounters, Inc. September 2013 - Present
Monro Muffler Brake February 2008 - September 2013
Tire Discounters August 2006 - December 2007
Tattletale Portable Alarms February 2005 - August 2006
Union National Mortgage Co. August 2004 - February 2005
United Midwest Savings Bank May 2003 - August 2004
Beneficial/Household/HSBC, Inc September 1996 - April 2003
Skills
Leadership, Budgets, Operations Management, Sales, P&L Management, Recruiting, Forecasting, Customer Retention, Inventory Management, Sales Management, Credit, Sales Operations, Training, Team Building, Retail, Marketing, P, Customer Service, Customer Satisfaction, Profit, Inventory Control, District Management, Store Management, Multi-Unit Management, Driving Results, Automotive, P&L, Management
Education
Ashland University 2000 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.64
Kent State University 1990 — 1993
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.16
Paychex July 2014 - Present
Paychex February 2012 - June 2014
National Women's Martial Arts Federation January 2008 - August 2012
Paychex March 2008 - August 2008
Rochester Institute of Technology August 2006 - March 2008
Choice One Communications August 2005 - July 2006
Monro Muffler Brake January 2006 - May 2006
Xerox March 2005 - August 2005
TTA Systems January 2002 - November 2003
Global Crossing May 1999 - August 2001
Skills
TOAD, Oracle, Aginity, Netezza, Test Planning, SQL, Access, Teaching, Windows, Unix, HTML, MySQL, MS Project, Teaching and Training, Minitab, Bugzilla, VAX/VMS, Troubleshooting -..., Control Logic, Quality Center, Test Case Writing and..., ERwin, CSS/VSS, Google Docs, Assembly, LabView, RS Logix, SAS, Cabinet Installation, Martial Arts, House Wiring, Musician - High...
Education
Rochester Institute of Technology 2004 — 2006
Master's of Science
University at Buffalo 1990 — 1993
bs
State University of New York College at Fredonia 1986 — 1988
Mansfield University of Pennsylvania 1984 — 1986
Cranfill, Sumner & Hartzog, LLP June 2008 - Present
Rochester General Hospital 2001 - 2005
Harris Interactive Inc. February 2000 - October 2001
H.L. Yoh Company January 1996 - February 2000
Monro Muffler Brake February 1994 - January 1996
Skills
Employee Relations, Recruiting, Human Resources, Employment Law, Personnel Management, Onboarding, Employee Benefits, New Hire Orientations, FMLA, Workers Compensation, Workforce Planning, Interviews
Education
Keuka College
Bachelors, Human Resources
Monroe Community College
Associates, Liberal Arts
Nazareth Academy
Monro Muffler Brake MechanicSalt city taxiSeptember 2012 - August 2015
Gristwood General Services February 2006 - September 2012
United States Army February 1996 - February 2006
Education
Oswego County BOCES 1994 — 1996
Automotive Repair
Arbonne International LLC May 2015 - Present
Bucher Investments 2009 - Present
Bridgestone October 2009 - April 2015
Monro Muffler Brake July 2005 - September 2009
Delphi February 1992 - June 2005
Skills
Quality Assurance, Welding, Paint Shop Pro, Inventory Management, Manufacturing, Customer Satisfaction, Engineering, Injection Molding, Parts, Customer Service, Automotive Aftermarket, Purchasing, Team Building, Machinery, Kaizen, Operations Management, Negotiation, Sales, Income Statement, Profit, Sales Management, Retail, Automotive, Vehicles, Coaching, Inventory Control, New Business Development, Automobile, Automotive Repair, Automotive Parts, Continuous Improvement, Warranty, Leadership Development, Store Management, Tires, Hiring, Lean Manufacturing, Sales Process, Automotive Electronics, Quality Management, Metal Fabrication, Small Business, Loss Prevention, Sales Operations, Team Leadership, Forecasting, Customer Retention, Gross Profit, Retail Sales, Employee Training
Education
Hobart Institute of Welding Technology 1999 — 1999
Specialized Welding, Welding Technology/Welder
Sinclair Community College 1991 — 1996
Quality Engineering
Mouser Custom Cabinetry September 2014 - Present
Sears Holdings Corporation April 2012 - August 2014
Monro Muffler Brake January 2014 - June 2014
Mister Money May 2011 - March 2012
Brantley Security Services January 2009 - December 2011
UPS Supply Chain Solutions September 2010 - July 2011
The Church of Jesus Christ of Latter-day Saints January 2007 - December 2008
Skills
Management, Sales, Common Sense, Teamwork, Customer Service, Goal Oriented, Eagle Scout, Customer Relations, PowerPoint, Leadership, Team Management, Team Leadership, Microsoft Office, Training, Microsoft Excel, Public Speaking, Marketing, Time Management, Microsoft Word, Team Building, Event Management, Sales Management, Operations Management, Entrepreneurship, Social Media, Social Networking
Education
BYU-Idaho 2009 — 2015
Bachelor of Science Business Management, Managment, Entrepreneurial Studies, and Marketing
Autozone January 2015 - Present
Allcore Inc. December 2013 - Present
Monro Muffler Brake July 2012 - December 2013
Aaron's, Inc March 2011 - July 2012
Rent-A-Center January 2006 - March 2011
PetSmart January 1999 - July 2001
Skills
Construction, Construction Management, Project Planning, Project Estimation, Change Orders, Management, Store Management, Store Operations, Sales, Inventory Management, Sales Management, Customer Service, Leadership, Cost Control, Retail, Budgets, Cost Management, Renovation, Subcontracting, Project Management, Customer Satisfaction, Blueprint Reading, Concrete, Operations Management, Construction Safety, Team Leadership
Education
East Carolina University 2001 — 2003
General Studies
Nash Community College 2000 — 2001
Electrical and Electronics Engineering
Northern Nash Sr. High
High School Diploma, High school
Monro Muffler Brake Assistant ManagerAAA AutoOctober 2008 - January 2012
Education
Erie Community College 2004 — 2008
Monro Muffler Brake June 2015 - Present
DTH Consulting April 2015 - June 2015
Heartland Automotive Services, Inc. May 2013 - April 2015
Heartland Automotive Services April 2010 - April 2013
Heartland Automotive Services January 2009 - April 2013
Heartland Automotive Services April 2005 - April 2010
Automotive Services of North America May 1988 - March 2005
Mobil Oil Pipeline Company January 1980 - May 1988
Skills
Team Building, Teaching, Teamwork, Team Management, Loss Prevention, Loss Prevention..., Management, Operations Management, POS, Interviews, Investigation, Sales, Sales Operations, Customer Service, Compliance, Automotive, Automotive Aftermarket, Automotive Repair, Inventory Control, HR Policies, Refereeing
Education
Lamar University 1978 — 1980
AutoZone June 2013 - Present
AutoZone November 2010 - June 2013
Monro Muffler Brake October 2008 - October 2010
Family Dollar December 2001 - August 2004
Skills
Store Management, Store Operations, Inventory Management, Loss Prevention, Hiring, Merchandising, Profit, Visual Merchandising, Inventory Control, Planograms, Retail Sales, Customer Satisfaction, Team Building, Inventory, Employee Training, Shrinkage, Income Statement, Sales, Driving Results, Customer Service, Sales Management, Multi-Unit Management, Associate Development, New Store Development, Retail, District Management, P
Education
Columbia Southern University 2014 — 2017
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Pennco Tech-Blackwood 2005 — 2007
Certificate of Completion, Automobile/Automotive Mechanics Technology/Technician, 98%
Baldwin Richardson Foods January 2012 - Present
Monro Muffler Brake December 2011 - December 2011
Time Warner Cable October 2009 - August 2011
Time Warner Cable October 1998 - October 2009
Skills
Employee Relations, HRIS, Benefits Administration, Human Resources, PeopleSoft, FMLA, Employee Benefits, Customer Service, Recruiting, Budgets, Open Enrollment, Employee Engagement, Event Planning, Performance Management, Job Descriptions, Workers Compensation, Onboarding, Employee Recognition, Records Management, ADP HRB, Problem Resolution, Notary Public, Employee Advocacy, Payroll Liaison, Event Coordination, Vendor Liaison, Budget Preparation, Disability, Compensation & Benefits
Education
Saint John Fisher College
BA, Communications/Journalism
Monroe Community College
AS, Communications/Mass Media
Monro Muffler Brake December 2008 - Present
Skills
Customer Satisfaction, Automobile, Management, Automotive Aftermarket, Marketing, Inventory Control, Retail, Sales Management, Sales, Automotive, Profit, Strategic Planning, Inventory Management, Team Building, Sales Operations, Customer Retention, Team Leadership, Operations Management, Merchandising, Coaching, Budgets, Purchasing, Training, Negotiation, New Business Development, Vehicles, Parts, Process Improvement
Education
Delaware Valley University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Sprint May 2015 - Present
Outlaw Studios April 2008 - Present
TheRestaurantStore.com May 2014 - May 2015
Lancaster Barnstormers March 2014 - September 2014
Clark Associates April 2013 - May 2014
Sprint March 2012 - April 2013
Sprint April 2011 - April 2013
Sprint September 2008 - March 2011
Sprint September 2008 - October 2009
Monro Muffler Brake August 2007 - August 2008
Skills
Final Cut Pro, Sony Vegas, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Celtx, Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft FrontPage, Android, iOS, Windows Mobile, Canon DSLR, Sony HDV, Adobe Acrobat, Adobe Creative Suite, Adobe, Social Media, Social Media Marketing, YouTube, Vimeo, Oracle CRM, Graphic Design, Illustrator, Photoshop, Film Production, Advertising, Editing, Video Production, Video Editing, Directing, Leadership, Social Networking, Videography, Multimedia, Mac, Facebook, Sales, Film, Creative Writing, New Media, Outlook, PowerPoint, Online Marketing, Creative Direction, Entertainment, Customer Service, Marketing, OS X
Education
Penn State University 2004 — 2009
BSB, Business Management/Marketing
22 Challenge April 2015 - Present
Orange Label Group December 2014 - Present
Elite Valet August 2010 - Present
Tecta America Corp November 2009 - Present
Monro Muffler Brake November 2005 - November 2009
United States Marine Corps June 2005 - June 2009
Skills
Information Technology, Network Administration, Military Training, Operations Management, Project Planning, Process Scheduler, New Business Development, Strategic Planning, Mechanics, Project Management, Inventory Management, Physical Security
Education
New Albany High School 2001 — 2005
Indiana University Bloomington
East Suburban Animal Hospital October 2015 - Present
Nazareth College August 2012 - Present
Conifer Realty, LLC May 2015 - October 2015
Barnes & Noble October 2014 - December 2014
Burger King Corporation May 2013 - October 2014
Eagle's Landing May 2014 - September 2014
Conifer Realty, LLC June 2013 - August 2013
Monro Muffler Brake February 2010 - August 2012
Skills
Animal Care, Dog Walking, Horses, Animal Experience, Pet Sitting, Pet Care, Research, Biology, Anatomy, Cat Care, Physiology, Dissection, Microbiology, Genetics, Biochemistry, Organic Chemistry, Analytical Chemistry, Calculus, Multivariable Calculus, Statistics, Algebra, Trigonometry, Geometry, Report Writing, Proposal Writing, Computer Skills, Microsoft Technologies, Microsoft Excel, Presentation Design, Customer Service, Retail, Organization Skills, Creative Writing, Administrative..., French Horn, Concert Band, Solo Performance, Music Performance
Education
Nazareth College 2012 — 2016
Bachelor’s Degree, Biology, General, Senior
Home Depot December 2014 - Present
Monro Muffler Brake 2013 - 2014
Ford Motor Company 2010 - 2012
Skills
Sales, Customer Service, Inventory Management, Team Building, New Business Development, Marketing Strategy
Education
Boise State University 1982 — 1983
Business Administration and Management, General
Monro Muffler Brake July 2015 - Present
Post Magazine June 2015 - Present
Planned Parenthood of Central and Western New York October 2014 - April 2015
lululemon athletica November 2013 - November 2014
Free People March 2012 - May 2013
Planned Parenthood Rochester/Syracuse Region May 2012 - August 2012
Skills
Customer Service, Marketing, Social Media, Facebook, Social Media Marketing, Fundraising, Blogging, Public Speaking, Sales, Social Media Blogging, Press Releases, Donor Research, Creative Writing, Writing, Microsoft Word, Pinterest, Social Networking, Rhetorical Analysis, PowerPoint, InDesign
Education
Nazareth College 2014 — 2016
Master's degree, Integrated Marketing Communication
Parsons School of Design 2013 — 2013
Nazareth College 2012 — 2013
Bachelor of Arts (B.A.), Communication and Rhetoric
Le Moyne College 2009 — 2011
Bachelor of Arts (B.A.), Public Relations/Journalism
Westhill High School 2005 — 2009
Advanced Regents Diploma, General Education
Monro Muffler Brake April 2014 - Present
Tire Discounters, Inc. January 2013 - April 2014
Sleep Inn & Suites April 2012 - December 2012
Skills
Sales, Customer Satisfaction, Direct Sales, Profit, Tourism, Management, Training, Customer Service, Customer Retention, Retail Sales, Customer Experience, Store Management, Automotive, Sales Operations, Hotels, Retail, Inventory Control, Teamwork, POS, Automobile, Sales Management, Leadership
Education
Bluegrass Community and Technical College 2009 — 2011
Associate of Arts (A.A.), General Studies
Bluegrass Community and Technical College 2007 — 2009
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Madison Central 1996 — 1998
Associate of Arts (AA), Business Administration and Management, General
Midas Auto Service July 2014 - Present
Monro Muffler Brake March 2013 - July 2014
Tires Plus Total Car Care August 2009 - April 2013
Bramble Savings Bank March 2008 - August 2009
Midas Auto Service Experts 2006 - 2008
Monro Muffler Brake & Service 2002 - 2006
Tuffy Automotive Repair 2001 - 2002
Fifth Third Bank 1996 - 2001
D & D Auto Sales, Limited 1994 - 1996
Skills
Retail, Customer Relations, Customer Service, Excel, PowerPoint, Word, Inventory Management, Social Media, Budgeting, Strategic Planning, Public Speaking, Purchasing, Sales Management, Microsoft Office, Planning, Team Building, Coaching, Access, Mentoring, Advertising, Problem Solving, Operations Management, Team Leadership, Hiring, Scheduling, Project Planning, Budgets, Training, Leadership, Microsoft Excel, Process Scheduler, Microsoft Word, Marketing, Troubleshooting, Customer Satisfaction, Automotive, Profit, Inventory Control, Sales Process, Income Statement, Sales, Forecasting, Merchandising, Customer Retention, Vehicles, Store Management, Account Management, P&L Management, P&L, Selling
Education
SLIDELL 2006 — 2008
Associates Degree
American Institute of Banking
Cincinnati State Technical and Community College
Accounting
EMJAY Engineering and Construction Co., Inc. September 2013 - Present
Brooks-Huff Goodyear October 2010 - September 2013
Monro Muffler Brake April 2010 - October 2011
Saturn of York rd heritage January 2007 - April 2009
Mr. Tire January 2005 - January 2007
Skills
Suspension, Brake, Vehicles, Warranty, ASE Certified, Maintenance & Repair, Mechanics, Steering, Electronics, Automotive
Education
Carroll Community College 2013 — 2015
Journeymans licience, Plumbing Technology/Plumber, A
Lincoln Techition Institute 2005 — 2006
certificate, automotive technition
Enterprise Holdings January 2014 - Present
Integron August 2012 - January 2014
Monro Muffler Brake June 2011 - August 2012
Empire Justice Center January 2011 - April 2011
Dial America Marketing February 2009 - May 2009
Skills
PowerPoint, Microsoft Word, Photoshop, Forecasting, Customer Service, Financial Reporting, Microsoft Office, Microsoft Excel, Budgets, Inventory Management, Teaching, Accounting, Leadership, Financial Analysis, Process Improvement, Accounts Receivable, Management
Education
State University of New York College at Brockport 2008 — 2011
Bachelor of Science, Finance
Monroe Community College 2004 — 2006
Associate of Arts, Liberal Arts
Sentry Group September 2011 - April 2014
Lewis Tree Service Inc. 2008 - 2010
Monro Muffler Brake 2006 - 2008
Harris Interactive 2003 - 2004
ADT Security Services Authorized Dealer 2001 - 2003
Odd's-N-End's 2000 - 2001
Skills
SAP, MAS 500, MAS 90, AS400 system, Abra, Crystal Reports, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, T&M, Fixed Price, Percentage Billing, Customer Service, Account Reconciliation, Account Management, Accounts Receivable, Cost Accounting, Accounting, Multi Tasking, Public Speaking, Management, Coordination, Analysis, Financial Analysis, Forecasting, Credit Analysis, Credit Risk, Credit, Lines Of Credit, Credit Scoring, Credit Management, Invoicing, Payroll
Education
Monroe Community College 2005 — 2007
Associate's degree, Business Administration and Management, General
Residential Resorts June 2013 - Present
Monroe Community College January 2011 - Present
Monro Muffler Brake November 2010 - June 2013
Cole Muffler July 2008 - November 2010
Cavallaro Neubauer Chevrolet September 2007 - July 2008
Monro Muffler Brake March 1995 - September 2007
New York Army National Guard August 1992 - August 1999
Cole Muffler August 1992 - March 1995
US Army March 1989 - August 1991
Skills
Customer Retention, P&L, Sales Management, Business, Quality Assurance, Troubleshooting, Superior Customer..., Creative Problem..., Adaptive Team Player, Strong Work Ethic, Microsoft Office, Microsoft Excel, Microsoft Word, Military, Computers
Education
Monroe Community College 2013 — 2014
Associate of Science (A.S.), Information Technology
Monroe Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Computers
East Rochester High School 1984 — 1988
GED, Mathematics and Computer Science
Mosaic Sales Solutions November 2013 - Present
Jacked UP Domains April 2011 - Present
Midas August 2012 - July 2013
NTB November 2010 - April 2011
Monro Muffler Brake June 2005 - November 2010
Tire Kingdom October 2003 - June 2005
Sears Auto Center May 2002 - October 2003
Skills
Sales, Merchandising, Customer Satisfaction, Leadership, Customer Retention, Automotive, Radio Broadcasting, Retail Category..., Web Design, Web Services, Management, Retail, Customer Experience, Supervisory Skills, Technical Support, Social Media, Marketing, Sales Process, Sales Management, Strategic Planning, Customer Service, Team Leadership, Team Building
Education
New Horizon College Of Engineering 2002 — 2005
MCSE/MCSE, Microsoft
Echo Therapeutics June 2014 - August 2014
Echo Therapeutics February 2014 - June 2014
Volcano Corporation September 2012 - November 2013
Boston University School of Management June 2010 - September 2012
Monro Muffler Brake September 2008 - December 2009
Rochester Community Baseball April 2006 - October 2009
Skills
Microsoft Office, Matlab, Comsol, Solidworks, AVL, LaTeX, LinAir, Profili, Microsoft Word, Mechanical Engineering, R&D, Microsoft Excel, PowerPoint, CAD, ANSYS, COMSOL, SolidWorks
Education
Boston University 2008 — 2012
Aerospace Engineering, Engineering
Thermo Fisher Scientific (Life Technologies) November 2014 - Present
AlloSource January 2010 - February 2014
HealthNow New York Inc. February 2000 - March 2009
Monro Muffler Brake October 1999 - January 2000
UniFirst Corporation April 1995 - August 1997
Skills
AATB certified..., Healthcare, Medical Devices, Sales, Process Improvement, Customer Service
Education
Saint Bonaventure University 1996 — 1998
Education/ Teaching, Elementary Education K-6
Allegheny College 1990 — 1994
BA, Political Science and Environmental Law
Monro Muffler Brake March 2015 - Present
Sorrentino Mariani & CO, Inc. 2012 - March 2015
The Goodyear Tire & Rubber Company 2009 - 2012
Component Assembly Systems, Inc. 2002 - 2009
Skills
Microsoft Excel, Carpentry, Change Orders, ADA compliance, LEED projects, Value Engineering, Construction Management, Multi-site, Resource Management, FF&E, Marketing, Marketing Strategy, Social Media, Contract Negotiation, Project Management, Purchasing, Process Scheduler, Team Leadership, Outlook, Manufacturing, Product Design, Adobe, CAD, Materials Management, Operating Budgets, Sales Management, Sales, Sales Operations, Sales Contracts, Inventory Management, Customer Service, Strategic Planning, Customer Retention, Budgets, New Business Development, Management, Leadership, Team Building, Project Planning, Microsoft Office, Forecasting
Education
Old Dominion University - College of Business and Public Administration
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Johnson and Wales University
Associate's degree, Hospitality Administration/Management
Newtown Highschool
Inflatable Boat Racing LLC 2011 - Present
Monro Muffler Brake February 2009 - August 2013
Monro Muffler Brake December 2006 - February 2009
Campers Inn August 2004 - December 2006
Pepboys April 1999 - August 2004
Skills
Profit, Purchasing, Forecasting, Automobile, P&L, Loss Prevention, Training, Automotive, Negotiation, Budgets, Coaching, Strategic Planning, Business Planning, Shrinkage, Leadership Development, Income Statement, Planograms, Visual Merchandising, Big Box, Employee Management, Sales Management, International Sales, Small Boat Operations, Military Operations, Leadership, Sales Operations, Tires, Vehicles, P&L Management, Fleet Management
Education
Damelin College 1996 — 1996
Diploma, Security Management
Elsenburg Agricultural College 1986 — 1988
Agriculure, Agriculture, Agriculture Operations, and Related Sciences
Keene State College
OSHA Trainers Course
Paychex November 2010 - Present
American Fiber Systems September 2007 - November 2010
Monro Muffler Brake 2007 - 2007
Verizon Wireless 1994 - 2001
Skills
Analysis, Customer Service, Finance, Financial Analysis, Forecasting, Mergers, Project Management, Sales, Telecommunications, Time Management, Management, Process Improvement, Leadership, Team Building
Education
Nazareth College
Master’s Degree, Business Administration and Management, General
St. John Fisher College
Bachelor’s Degree, Accounting
www.retrogameacademy.com January 2013 - August 2014
Monro Muffler Brake August 2013 - July 2014
Rent-A-Center May 2009 - January 2010
Macy's February 2009 - April 2009
KB Toys October 2007 - January 2008
Food Bag Inc. October 2006 - September 2007
United States Marine Corps October 2000 - January 2002
Skills
Computers, Windows, Windows XP Pro, HTML, Linux, Automotive Equipment, Automotive Repair, Automotive Electronics, Emissions Control, Web Design, Automotive Electrical..., Electrical Diagnosis, Engine Rebuilding, Car Repair, Tune-ups, Differentials, Oil Changes, Table Saw, Belt Sander, Power Tools, Soldering Iron, Electrical Theory, Solenoids, Hall effect, MIG welding, Oxy-acetylene
Education
Porter and Chester Institute of Watertown 2012 — 2013
Certificate of completion, Automotive Engineering Technology/Technician, 3.5
Colorado Technical University-Online 2010 — 2011
IT Programming and Security
CASA of Livingston County February 2015 - Present
Monro Muffler Brake October 2014 - January 2015
SCO Family of Services January 2014 - August 2014
The Community Place of Greater Rochester, Inc. July 2006 - December 2013
State of NY Metropolitan Transportation Authority November 2004 - January 2006
SCO Family of Services November 1998 - November 2004
Education
LIU Post
Bachelor of Arts, C.W. Post;
SUNY Empire State College
Working on Masters
Monro Muffler Brake June 2015 - Present
Exelis June 2014 - May 2015
Exelis January 2013 - June 2014
Exelis; Geospatial Systems Division September 2011 - January 2013
Aon Hewitt June 1999 - September 2011
Skills
Employee Benefits, HRIS, Defined Benefit, Benefits Administration, Pensions, Vendor Management, ERISA, Process Improvement, Leadership, Deferred Compensation, HR Policies, Human Resources, Employee Relations, Retirement, Outsourcing, Program Management, Talent Management, Onboarding, Performance Management, Management, Succession Planning, Defined Contribution, Executive Pay, Talent Acquisition
Education
Cornell University ILR School 2015 — 2016
Enrolled - Executive Master of Professional Studies, Human Resources
Alfred University 1995 — 1999
B.S., Business of Administration, Cum Laude
Monro Muffler Brake January 2014 - Present
Morgan Stanley June 2013 - October 2013
PNC October 2012 - June 2013
Holman Automotive Group February 2012 - September 2012
Hendrick Automotive Group June 2010 - February 2012
Education
Ocean County College 2012 — 2014
A.A.S. of Business Administration, Business Administration, Management and Operations, 3.74 GPA
NASCAR Technical Institute 2008 — 2010
Automotive Technology, Automotive Repair & Technology, 3.59 GPA
Toms River High School North 2004 — 2008
High School Diploma, General Studies, 3.2 GPA
Marist College Card Services August 2015 - Present
Conifer Realty, LLC December 2014 - Present
Barnes & Noble College September 2014 - Present
Taco Bell March 2013 - Present
Robert R. Denny, CPA January 2012 - March 2015
Monro Muffler Brake May 2012 - September 2013
Skills
Customer Service, Filing, Cashiering, Customer Satisfaction, Microsoft Word, PowerPoint, Microsoft Excel, Time Management, Data Entry
Education
Marist College 2014 — 2018
International Business, Spanish Language Studies, & Global Studies
Odyssey Academy 2007 — 2014
Sage Parts Plus, Inc. April 2015 - Present
Heartland Automotive Services, Inc. May 2014 - Present
The Michael J. Fox Foundation for Parkinson's Research January 2010 - Present
Autopart International March 2013 - May 2014
American Tire Distributors March 2012 - September 2012
Monro Muffler Brake September 2010 - September 2011
Ganin Tire Co. Inc January 1997 - January 2010
Gotham Bandag 1997 - 2010
Reynolds Tire & Rubber Corp. (Private Brand Division) January 1987 - December 1997
Skills
Certified Professional..., Negotiation, Wholesale, Retail, Sales Management, Selling Skills, Inventory Management, Sales Operations, Purchasing, Sales, Business Development, Marketing Strategy, Analysis, Leadership, Customer Retention, P&L Management, Pricing, Manufacturing, Marketing, Program Management, Management, Profit, Business Planning, Account Management, Customer Satisfaction, Competitive Analysis, Product Marketing, Automotive, Strategic Planning, New Business Development, Sales Presentations, Direct Sales, Team Building, Sales Process, Business Strategy, Team Leadership, Selling, Key Account Management, Forecasting, Logistics, Cold Calling, Training, B2B, Strategy, Operations Management, Recruiting, Cross-functional Team..., Income Statement, Contract Negotiation, Product Development
Education
Bowling Green State University 1970 — 1975
Bachelor of Science Business Administration, Business Admin
Bowser-Morner, Inc. May 2013 - Present
Party City May 2013 - September 2014
Monro Muffler Brake February 2012 - June 2012
Warehouse Energy Power April 2011 - February 2012
Bowser-Morner, Inc. September 2002 - January 2008
Skills
Troubleshooting, Microsoft Office, Windows, Problem Solving, Testing, Computer Hardware, Inventory Management, Active Directory, Customer Satisfaction, Software Documentation, Process Improvement, System Administration, Customer Service, Microsoft Excel, Construction, Microsoft Word
Education
Owens Community College 1997 — 2012
Associates in Applied Science, Automotive Service
Monro Muffler Brake February 2015 - Present
UPS - (Temp postion thru Advent Global Solutions) October 2014 - December 2014
Heartwings Heights Temp Agency. September 2014 - September 2014
Xerox July 2013 - May 2014
Lifetime Assistance, Inc. May 2004 - March 2012
Skills
Customer Service, Data Entry, Outlook, Microsoft Office, Administrative..., Spreadsheets, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Event Planning
Education
Monroe Community College 1994 — 1997
Associate's degree, Business Administration and Management, General
Genesee & Wyoming Railroad Services, Inc. February 2008 - Present
Monro Muffler Brake February 2005 - February 2008
ABVI-Goodwill February 2004 - February 2005
Rural Metro Medical Services May 2001 - January 2004
Target Stores August 1999 - May 2001
Skills
Recruiting, Organizational..., Human Resources, HR Consulting, Interviews, Onboarding, Deferred Compensation, HRIS, Employee Relations, Performance Management, Talent Management, HR Policies, Management, Strategic Planning, Contract Negotiation, Process Improvement, Operations Management, Project Planning, Policy, Negotiation, Budgets, Leadership, Leadership Development, Labor Relations, Change Management, Succession Planning, Transportation, Team Building, Talent Acquisition, Training, Workforce Planning, Hiring, College Recruiting, Railway, Employee Benefits, Personnel Management, New Hire Orientations, Employee Engagement, Payroll, Applicant Tracking..., Temporary Placement, Sourcing, Technical Recruiting, Benefits Negotiation, Internet Recruiting, Temporary Staffing, Screening, Employee Training, Employee Handbooks, Coaching
Education
Michigan State University 1996 — 1999
BA, Human Resource Management
Miller Land Company Inc January 1990 - Present
Monro Muffler Brake October 2008 - 2014
Sun Station Inc 2002 - 2009
Merchants Tire 1990 - 2002
Merchants Tire & Auto Centers 1990 - 2002
Skills
Leadership, Income Statement, Merchandising, P&L, Profit, Sales Management, New Business Development, Vehicles, Retail, Automobile, Customer Retention, Sales Operations, Automotive, Forecasting, Team Building, Customer Satisfaction, Automotive Aftermarket, Store Management, Sales, Purchasing, Inventory Control, Parts, Operations Management, P&L Management, Inventory Management, Sales Process, Budgets, Negotiation, Account Management, Business Planning, Automotive Repair, Pricing, Management, B2B, Customer Service
Education
Hampden-Sydney College 1967 — 1971
BA, Economics
Eastman Kodak November 2013 - Present
Bausch & Lomb January 2004 - October 2013
Girl Scouts of Genesee Valley, Inc. May 2002 - January 2004
Monro Muffler Brake October 1998 - April 2002
Essex Investment Group, Inc. June 1993 - October 1998
Essex Investment Group, Inc. April 1989 - June 1993
Horsley Keogh & Associates April 1984 - April 1989
Eastman Kodak September 1983 - April 1984
KPMG US September 1979 - August 1983
Skills
US GAAP, SEC filings, Financial Analysis, Accounting, Forecasting, General Ledger, Revenue Recognition, Sarbanes-Oxley, Financial Reporting, Internal Controls, Variance Analysis, Hyperion Enterprise, Fixed Assets, GAAP, Consolidation, Cost Accounting, Financial Audits, Sarbanes-Oxley Act, Auditing, Managerial Finance, Account Reconciliation, Financial Statements, Internal Audit, Financial Accounting, Hyperion
Education
Indiana University Bloomington 1975 — 1979
Bachelor of Science (B.S.), Accounting
Superior Plus Energy Services March 2012 - Present
Jason Tuff Tax Services February 2012 - Present
Monro Muffler Brake October 2009 - January 2012
Kroner Gamble & Company CPA, P.C. August 2007 - April 2009
ADT Security Services March 2005 - July 2007
Element K May 2000 - June 2004
US Army August 1996 - August 1999
Skills
Tax Preparation, Tax Accounting, Journal Entries, Reconciliations, Excel, Access, Fixed Assets, Inventory Analysis, Financial Reporting, Account Reconciliation, Accounting, Microsoft Excel, General Ledger, QuickBooks, Financial Analysis, Tax, Financial Statements, Budgets, Tax Returns
Education
State University of New York College at Brockport 2005 — 2007
BS, Accounting
Monroe Community College 2002 — 2005
AAS, Computer Information Systems
Constellation Brands September 2014 - Present
Monro Muffler Brake March 2014 - September 2014
Home Leasing October 2010 - March 2014
Citizens Bank March 2010 - October 2010
Ballantyne RV & Marine December 2006 - October 2010
Reston/McMullen Families March 2005 - September 2006
Canandaigua National Bank May 2003 - March 2005
Skills
Account Reconciliation, Accounts Payable, Accounting, General Ledger, Financial Statements, Journal Entries, Bank Reconciliation, Customer Service, Payments, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word
Education
Liberty University 2011 — 2012
MS, Accounting
State University of New York College at Geneseo 2007 — 2008
BS, Accounting
Finger Lakes Community College 1998 — 2006
AS, Liberal Arts & Conservation
Monro Muffler Brake May 2009 - Present
Skills
Recruit, develop,..., Automobile, Automotive, Profit, Automotive Aftermarket, Customer Satisfaction, Sales, Sales Process
Education
Columbus State Community College
Lakewood High School
Monro Muffler Brake September 2013 - Present
NVR, Inc. September 2005 - September 2013
Target April 2004 - June 2005
Acme Distribution April 2002 - March 2004
Skills
Construction, Forklift Operator, Retail, Organizing, Computer Literate, Java, Network Administration, Network Security, Computer Hardware, HTML, Sales, Time Management, Software Development, Networking, Troubleshooting, Management, Process Scheduler, Customer Service, Inventory Management, Forklift Operation, Customer Satisfaction
Education
Finger Lakes Community College 2011 — 2013
AAS, Information Technology, 3.91
Lancaster Catholic High School 1989 — 1992
Monro Muffler Brake June 2014 - Present
PricewaterhouseCoopers January 2004 - June 2014
Education
Niagara University 1996 — 2000
U.S. Department of Veterans Affairs June 2014 - Present
Rochester VA Eye and Cardio Clinic January 2014 - January 2014
Berry July 2011 - May 2013
Yellowbook USA January 2005 - March 2011
Rent-A-Center November 2004 - January 2005
AdNet Community News May 2001 - November 2004
Monro Muffler Brake July 2000 - May 2001
AdMet Community News January 1996 - April 2000
Skills
Sales, Advertising, Customer Service, Outlook, Microsoft Excel, Microsoft Word, Inventory Management, Spreadsheets, File Management, Invoicing, Accounts Receivable, Purchasing, Accounts Payable, Cash Flow, CPOE, Lead Generation, Salesforce.com, Sales Operations
Education
Monroe 2-Orleans BOCES Center for Workforce Development 2013 — 2014
Medical Office Assistant
Mckinley High School
High School Diploma
AKJ Books November 2013 - Present
Monro Muffler Brake February 2012 - August 2013
AMRestore November 2011 - January 2012
Robert Half April 2010 - November 2010
LTG Accounting Services December 2008 - March 2010
Skills
Accounting, Financial Reporting, General Ledger, Account Reconciliation, Financial Accounting, QuickBooks, Bookkeeping, Accounts Payable, Tax, Auditing, Accounts Receivable, Journal Entries, Invoicing, Microsoft Excel, Accruals, Great Plains Software
Education
Penn State University 2003 — 2007
Bachelor of Science (BS), Crime, Law and Justice
Conclusive Analytics January 2011 - Present
Monro Muffler Brake 2009 - 2010
MarketSource December 2008 - November 2009
Bridgestone Firestone Retail Operations March 1994 - June 2005
Skills
Client Services, Account Management, Client Liaison, Customer Retention, Microsoft Office, PowerPoint, Automotive Aftermarket, Sales, Marketing, Microsoft Excel, Microsoft Word, Database Marketing, Management, Salesforce.com, Microstrategy, SharePoint, Retail, Lead Generation, Profit, B2B, Store Operations, New Store Development, Manage Client..., Automotive Sales..., Sales Management, Leadership, Team Leadership, ASE Certified, Operational Excellence, Profit Analysis, District Management, Distribution Strategies, Customer Satisfaction
Education
Oakton Community College 1983 — 1984
Business Administration and Management, General
Rochester General Hospital October 2010 - Present
Monro Muffler Brake January 2010 - March 2010
EFP Rotenberg, LLP October 2006 - December 2009
Niagara University 2004 - 2005
Skills
Accounting
Education
Niagara University 2001 — 2006
Bachelors and Masters of Business Administration, Accounting
Monro Muffler Brake August 2011 - Present
Consumer Based Marketing Driven Programs. July 2009 - August 2011
Monro Muffler & Brake July 2004 - July 2009
Goodyear Tire & Rubber Company August 1985 - June 2004
Wegmans June 1977 - August 1985
Education
Rochester Institute of Technology 2004 — 2008
M.B.A., Marketing and International Business
University of Rochester - Simon Business School 2000 — 2003
MBA Candidate
Northern Arizona University 1978 — 1983
B.S. B.A, Economics
Meineke Car Care Centers, Inc. October 2011 - Present
Monro Muffler Brake November 2005 - November 2011
Mr Tire Auto Service Center 1995 - 2005
Computer City 1993 - 1995
Leedmark 1990 - 1993
Skills
Profit, Income Statement, Customer Satisfaction, Inventory Management, Retail, Automotive, Automotive Aftermarket, Sales Management, Inventory Control, Team Building, Operations Management, Automobile, Customer Retention, Purchasing, Vehicles, Franchising, Parts, Forecasting, New Business Development, Recruiting, Automotive Repair, Tires, P&L Management, Sales, Customer Service, Strategic Planning, Coaching, Sales Operations, Negotiation, Budgets, Management, Training, Hiring, Sales Process, Store Management, Business Planning, Merchandising, Selling, B2B, Pricing, Account Management, P&L, Market Planning, Cross-functional Team...
Education
Frostburg State University 1987 — 1988
MBA, Business Management
Frostburg State University 1984 — 1987
BS, Business
Anne Arundel Community College 1981 — 1983
n/a, General
Monro Muffler Brake May 1997 - Present
Monro Muffler Brake May 1997 - Present
Education
Hudson Valley Community College 1981 — 1983
AOS, automotive
Randy's Car Care January 2013 - Present
Monro Muffler Brake October 2011 - December 2012
Raff and Friends November 2008 - October 2011
Skills
Customer Satisfaction, Automotive Repair, Automotive, Automobile, Parts
Education
Erie Community College 2010 — 2012
Associate in Applied Science, Automotive Technology
Storeroom Solutions, Inc August 2015 - Present
University of North Dakota at Minot January 2014 - Present
Storeroom Solutions May 2014 - August 2015
Asheville-Buncombe Technical Community College January 2010 - July 2013
Clement Pappas & Co., Inc. March 2010 - July 2012
Monro Muffler Brake June 2004 - November 2006
ClientLogic August 2001 - November 2003
Coca-Cola Enterprises September 1998 - December 2000
Skills
Forklift Operator, Shipping, Receiving, Microsoft Office, Microsoft Office 2007, Windows 7, Windows XP Professional, Defensive Driving, MSDS, DOT regulations, Hiring Practices, Workplace Investigations, I-9 Compliance, Hand Tools, Computer Repair, Computer Diagnostics, Automotive Repair, Brakes, Brake, Distribution Center..., Windows XP, Workplace Safety, Customer Satisfaction, Inventory Management, Public Speaking, Customer Service, Microsoft Excel, Warehousing, Management, Sales, Team Building, Training, Leadership, Logistics, Microsoft Word, Research
Education
Minot State University 2013 — 2016
Bachelor’s Degree, Business Administration and Management, General
Asheville Buncombe Technical Community College 2010 — 2012
Associates of Arts, Business Administration
Northport High School 1989 — 1993
Diploma, Academics
Monro Muffler Brake February 1988 - December 2011
Monro Muffler Brake 1988 - 2011
Education
Hocking College 1981 — 1984
Hotel Restraunt Management
Conifer Realty LLC June 2012 - Present
Monro Muffler Brake February 2006 - March 2010
Skills
Financial Analysis, Financial Reporting, Due Diligence, Customer Service, Process Improvement, Forecasting, Budgets, Inventory Management, Accounting, Retail, Strategic Planning, Negotiation, Sarbanes-Oxley Act, Management, P&L, Analysis, Team Building
Education
Nazareth College of Rochester 1979 — 1983
Bachelor of Science, Accountin
Monro Muffler Brake June 2015 - Present
Cardone Industries November 2014 - Present
Monro Muffler Brake July 2008 - November 2014
Pepboys March 2005 - July 2008
Stratford Auto Serv May 2004 - February 2005
Skills
Inventory Management, Retail, Customer Satisfaction, Customer Service, Profit, Inventory Control, Store Management, Sales, Management, Team Building, Sales Management, P&L, Operations Management, Process Improvement, Merchandising, Team Leadership, Budgets, Loss Prevention, Microsoft Office, Recruiting, Customer Retention, Sales Operations
Education
Bucks County Community College 1985 — 1988
Associate's degree, Buisness
George Washington High School Philadelphia PA
High Scool Diploma, Academic
Monro Muffler Brake July 2009 - Present
Tire Kingdom January 2007 - July 2009
Tire Kingdom October 2005 - January 2007
Tire Kingdom January 1987 - October 2005
Education
Montgomery College 1985 — 1986
seneca valley 1980 — 1982
Monro Muffler Brake 2015 - Present
Primerica February 2010 - Present
Lexus of Wesport 2005 - 2007
Skills
Automotive Repair, Automotive Electronics, Automotive Sales, Vehicles, Automobile, Automotive Aftermarket, Automotive, Parts, ASE Certified, Management
Education
Gateway Community College 2005 — 2012
Associate of Science (A.S.), Bussines Administration with Management option, Graduate
Eli Whitney Voc Tech School 1991 — 1992
post graduate automotive repair certificate, Automotive Technology
Monro Muffler Brake 2013 - Present
Embrace Home Loans January 2011 - January 2012
Castle Hill Inn - Relais & Chateaux 2007 - 2010
Skills
Social Media, VA loans, Loan Origination, Strategic Planning, Social Networking, Residential Mortgages, Investment Properties, Residential Homes, Investments, Team Building, Refinance, Customer Service, Real Estate Financing, Short Sales, Real Estate, Sales, Microsoft Office, FHA, First Time Home Buyers, Mortgage Banking, Mortgage Lending, Real Estate Transactions, USDA
Education
Central Connecticut State University
BA, Geography
Leo Kaytes Ford March 2011 - Present
Monro Muffler Brake July 2010 - March 2011
Student Bus Company, LLC January 2006 - June 2008
Skills
IDS (Integrated..., Advanced understanding..., Fluent in both Apple..., Diesel engine rebuilds, Automotive, Inventory Management, Process Improvement, Troubleshooting, Maintenance & Repair, Microsoft Office, Training, Access, Customer Service
Education
Lincoln Technical Institute-Mahwah 2005 — 2006
diploma, Automotive Technology
Orange-Ulster BOCES 2003 — 2004
graduated, Automotive Technology and Automotive Repair
Rain For Rent August 2014 - Present
Monro Muffler Brake May 2014 - August 2014
Precision Overhead Garage Door Service May 2013 - February 2014
Cintas May 2006 - May 2013
Bridgestone/Firestone Inc April 2005 - May 2006
Advanced Marketing Services June 2004 - April 2005
Skills
Team Building, Account Management, Customer Service, Employee Relations, Inventory Management, Process Improvement, Sales Management, Contract Management, Process Development, Direct Sales, Customer Relations, Negotiation, Customer Retention, Change Management, Conflict Resolution, Profit Improvement, Efficiency Improvement, Process Management, Employee Management, Performance Management, Hiring Practices, Strategic Planning, Cold Calling
Education
Indiana Institute of Technology 2010 — 2012
Master of Business Administration, Management/Human Resources
Indiana Institute of Technology 2007 — 2010
Bachelor of Science, Business Administration- Human Resources
Ineternational Radiator September 2014 - Present
Monro Muffler Brake June 2014 - September 2014
Farm Car Care January 2014 - June 2014
Champagne Motor Car Company January 2013 - December 2013
Ride-Away Handicap Equipment Corporation September 2011 - September 2012
Larry Sales & Repair January 1999 - September 2011
Skills
Automotive, Team Building, Sales, Automotive Aftermarket, Profit, Vehicles, Customer Satisfaction, Parts, Operations Management, Leadership, B2B, Sales Process, Purchasing, Customer Retention, Inventory Management, Sales Management, Negotiation, Customer Service, Account Management, Process Improvement
Education
Westwood High School 1989 — 1990
General
Howell Cheney Technical High School 1986 — 1989
Carpentery
Marlboro Nissan June 2010 - Present
Monro Muffler Brake May 2008 - May 2010
Christmas Tree Shops September 2007 - May 2008
Skills
Inventory Control, Automotive Repair, Social Networking, Mobile Technology
Education
Universal Technical Institute of Massachusetts Inc 2008 — 2009
Associate's degree, Automotive Engineering Technology/Technician
Janitronics Facility Services 2012 - Present
Opus Lounge 2010 - 2012
Monro Muffler Brake 2002 - 2009
Classic Corner Lounge 2001 - 2002
Ace's Liquor 1995 - 1998
Forest City Auto Parts 1985 - 1995
Skills
Time Management, Project Management, Supervisory Skills, Hiring, Training, Schedule, Loss Prevention, Customer Service, Conflict Resolution, Department Budgeting, Inventory Control, Communication, Purchasing, Marketing, Vendor Relationships, Negotiation, Strategic Planning, Cash Management, Sales, Safety, Reports, Process Improvement, Event Planning, Start-up Ventures, Quality Assurance, Facilities Management, Presentations
Education
Erie Community College
Associate of Arts (AA), Building Management and Maintenance
Mavis Tires December 2011 - March 2012
Monro Muffler Brake & Service Inc August 2011 - December 2011
Monro Muffler Brake April 2009 - September 2011
Monro Muffler Brake April 2009 - September 2011
STS Tires and Auto Service May 2006 - September 2007
Sears, Roebuck and Co. January 2006 - August 2006
Skills
Automobile OBD...
Education
Mapua Institute of Technology
Electrical Engineering
Monro Muffler Brake November 2003 - Present
Monro Muffler Brake 2003 - 2012
bidgestone/firestone June 1995 - November 2003
Skills
Technical Trainers
Education
Corning Community College 1973 — 1974
corning east high school 1970 — 1973
Excelsior College January 2015 - Present
Monro Muffler Brake September 2013 - Present
Education
Excelsior College 2015 — 2015
Bachelor of Science (BS), Operations Management and Supervision
Broome Community College 2011 — 2014
Associate of Science (A.S.), Business Administration and Management, General
Monro Muffler Brake February 2012 - Present
Walmart December 2009 - January 2012
Education
Nashville Auto Diesel College Inc 2001 — 2002
diploma, auto and diesel technology
Conifer Realty, LLC May 2015 - Present
Monro Muffler Brake December 2013 - Present
Monro Muffler Brake July 2012 - December 2013
Monro Muffler Brake July 2006 - July 2012
Monro Muffler Brake January 2005 - July 2006
Skills
Inventory Control, Inventory Management, Accounts Receivable, General Ledger, Customer Satisfaction, Profit, Accounts Payable, Customer Service, Microsoft Excel, Internal Audit, SOX Compliancy, AS400 system, Monthly Close Process, Variance Analysis, Microsoft Word, Month End Close, Shrink Reduction, Gross Margin, Inventory Logistics, Sales Analysis, Price Monitoring, Accruals, Fixed Assets
Education
Monroe Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
State University of New York Empire State College
Bachelor of Science (B.S.), Accounting
Monro Muffler Brake December 2012 - Present
United States Marine Corps September 2006 - Present
Medford Property Company July 2011 - November 2012
Skills
Customer Service, Sales Management, Team Building, Team Leadership, Teamwork, Military Logistics, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Military Operations, Military Training, Mobile Technology, Computers, Sales Operations, Business Planning, Marine Corps, Special Operations
Education
ITT Technical Institute-Louisville 2010 — 2013
Associate's degree, Computer Systems Networking and Telecommunications
New Haven High School 2000 — 2003
Diploma, General Studies
Grayson BMW March 2012 - Present
Monro Muffler Brake April 2011 - February 2012
Skills
ASE Master Technician, MACS certifited, BMW Level one technican, computer proficiency in...
Education
BMW STEP/ ohio technical college 2011 — 2012
Level one Master technician
Ohio Technical College 2009 — 2012
Associate of applied science in automotive and diesel technology, Automotive Engineering Technology/Technician
Monro Muffler Brake September 2012 - Present
Affiliated Computer Services February 2008 - August 2008
Kelly Services May 2007 - February 2008
Skills
Microsoft Excel, Word,...
Education
Eastern Kentucky University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Midas Auto Service Experts September 2013 - Present
TeleHealth Services July 2013 - Present
Reliable Auto Center May 2013 - September 2013
Midas Auto Service Experts April 2011 - May 2013
Monro Muffler Brake January 2007 - April 2011
Al Forno Restaurant July 2005 - January 2007
Skills
Automotive Repair, Customer Service, Versatility, Multi Tasking, Food Service
Education
Motoring Technical Training Institute 2006 — 2007
Automotive Service Technician
Textron Chambers 2002 — 2006
High School Diploma
Sono-Tek Corp. November 2014 - May 2015
Sono-Tek Corp. August 2014 - November 2014
Independent Temperature Controls North January 2010 - August 2010
Monro Muffler Brake January 2008 - December 2009
SK Electric December 2007 - February 2008
Skills
Python, Eclipse, Embedded Systems, FPGA prototyping, Java, Matlab, C, Microcontrollers, Virtual Machines, Linux, Cyber-security, Cryptography, PLC, Visual Basic, Microsoft Office, Research, LaTeX, Teamwork, Public Speaking, English, Flash Animation, Pspice, Electrical..., Laboratory Skills, Electrical Engineering, Programming Languages
Education
State University of New York at New Paltz 2014 — 2016
Master's Degree, Electrical Engineering
State University of New York at New Paltz 2012 — 2014
Bachelor's Degree, Electrical Engineering
Dutchess Community College 2010 — 2012
Associate of Arts (AA), Mathematics
Dutchess Community College 2010 — 2012
Associate of Science (AS), Computer Science
Dutchess Community College 2006 — 2009
Associate of Applied Sciences (AAS), Electrical Engineering Technologies/Technicians
Craft Brew Alliance, Inc. 2002 - Present
Meineke Car Care Centers, Inc. 2000 - 2002
Monro Muffler Brake 1997 - 2000
Skills
Pumps, Inventory Management, Mechanics, Maintenance & Repair, Streamlining Process, Maintenance Management, TIG Welding, Plant Maintenance, Pneumatics, Preventive Maintenance, Electricity, Hydraulics, Employee Training, Packaging, Equipment Maintenance, Electrical..., Employee Relations, Continuous Improvement, Seeing the Bigger..., Food Safety, Welding, Metal Fabrication
Education
New Hampshire Technical Institute 1997 — 1998
Automotive Engineering Technology/Technician
Aspire Indiana July 2015 - Present
Eaton Police Department February 1995 - Present
Monro Muffler Brake October 1979 - July 2015
Skills
Management, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Microsoft Office
Education
Ball State University 1977 — 2021
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Monro Muffler Brake February 2014 - June 2014
Terry's Tire Town, Inc. 2012 - 2014
Cash America May 2006 - September 2012
Hill's Heating & Cooling September 2004 - March 2006
Premier Bandag #8 June 2004 - September 2004
Skills
Training and..., P & L Ownership, Building Relationships, Operations Management, Inventory Management, Sales, Customer Service, Business Development, Dependable Team Player, Management
Education
Ohio University 2001 — 2004
Bachelor of Science (BS), Communication Systems Management
University of Mount Union 2000 — 2001
Business Administration and Management, General
Queen City Truck and Auto 2010 - 2011
Monro Muffler Brake July 2009 - July 2010
Skills
Computers, Automotive, Customer Service, Sales, Management, Inventory Control, Automotive Repair, Service Management, Fleet Management, Financial Transactions, Credit Cards, Computer Diagnostics, Diagnostic, Wiring Diagrams, Customer Driven, Success Driven, Driven By Results, Increase Productivity, Highly Reliable, Mechanics, Metal Fabrication, Welding, Team Building, Team Leadership, Technology, Information Technology, Technical Support, Customer Satisfaction, Customer Oriented, Customer Support, Software Installation, Hardware Installation, Network Installation, Microsoft Office, Windows, Maintenance & Repair
Education
Southern New Hampshire University 2013 — 2014
Certificate of Business Information Systems, Information Technology
Mount Washington College 2013 — 2013
none, Psychology
Walker Marketing and Consultants November 2014 - Present
Wayne's Auto Repair May 2013 - November 2014
Monro Muffler Brake January 2013 - May 2013
Yeary's Auto, Boat & Tire 2011 - 2013
Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Parts, Automotive Repair, Warranty, Customer Satisfaction, Automotive Electronics, Dealers
Education
Otterbein University 2013 — 2015
High School, Business, Management, Marketing, and Related Support Services
Cameron February 2012 - May 2014
Monro Muffler Brake January 2009 - February 2012
Dunn Tire May 1999 - January 2009
Skills
Multi Tasking, Problem Solving, Operations Management, Metal Fabrication, Assembler, Blueprint Reading, Cost Control, Human Resources
Education
Medaille College 1996 — 1999
Bachelor's degree, Business Administration and Management, General
Monro Muffler Brake October 2014 - Present
Northtown Automotive Companies May 2012 - July 2014
Monro Muffler Brake February 2009 - May 2012
Monro Muffler Brake July 2008 - February 2009
Sienna Restaurant May 2008 - July 2008
Education
Erie 1 BOCES 2006 — 2008
Automobile/Automotive Mechanics Technology/Technician, 11 and 12
Amherst Central High School 2004 — 2008
GED, General Studies, 12
Square Baler Production March 2013 - Present
Disc Mower-Conditioner February 2012 - March 2013
Monro Muffler Brake October 2011 - February 2012
Education
Franklin & Marshall College 2010 — 2011
Bachelor of Science, Business, Organizations, and Society
Hofstra University
Mechanical Engineering/International Business
Buckeye Power Sales Co., Inc. January 2015 - Present
Monro Muffler Brake September 2013 - April 2015
Skills
Inventory Management, Customer Service, Customer Satisfaction, Purchasing, Team Building
Education
Ohio Technical College 2013 — 2015
Associate of Science (A.S.), Diesel Mechanics Technology/Technician, power generation