Holiday Inn Express & Suites
Industry: Hotel company
DescriptionHoliday Inn Express is a mid-priced hotel chain within the InterContinental Hotels Group family of brands. Originally founded as an "express" hotel, their focus is on offering limited services at a reasonable price. Parent organization: Holiday Inn Founded: 1991 Number of locations: 2,469 (September 2016)
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Holiday Inn Express & Suites Employees
Holiday Inn Express & Suites April 2014 - Present
Engel Law Group, P. S. October 2013 - April 2014
T-Scan Corporation March 2013 - July 2013
Western Washington University September 2011 - June 2012
Results CAI October 2007 - March 2009
Skills
Customer Service, Teaching, Telephone Skills, Medical Terminology, Legal Documents, Editing, Teamwork, Communication, Analysis, Data Entry, English, Research, Administration, Outlook, Administrative..., Time Management
Education
Western Washington University 2007 — 2012
Master of Arts (M.A.), English Studies
Western Washington University 2007 — 2010
Bachelor of Arts (B.A.), English Studies, A
Everett Community College
Hotel Capital, LLC June 2014 - Present
SJS Hospitality September 2013 - June 2014
Courtyard by Marriott October 2010 - June 2014
Holiday Inn Express & Suites March 2010 - October 2010
The Mayo Hotel 2009 - 2010
Doubletree by Hilton at Waren Place July 2008 - May 2009
Doubletree Hotel Warren Place 2004 - 2009
Doubletree by Hilton at Waren Place January 2006 - July 2008
Doubletree by Hilton at Waren Place March 2004 - December 2005
Hospitality Management Corporation August 2000 - March 2004
Skills
Yield Management, Hospitality, Revenue Analysis, Hotels, Banquets, Property Management..., Hotel Management, Microsoft Office, Budgets, Pre-opening, Hospitality Industry, Hospitality Management, Restaurant Management, Front Office, Resorts, Customer Service, Food & Beverage, Event Management, Team Building, Restaurants, Micros, Tourism, Menu Development, Catering, Event Planning, MICROS, Lodging, Operations Management, Rooms Division
Education
Indian River Community College 1993 — 1995
Associate's degree, General Studies
Claire's Inc. August 2015 - Present
La Quinta Inn & Suites October 2014 - August 2015
Holiday Inn Express & Suites August 2009 - September 2014
Skills
Event Planning, Social Media, Customer Service, Event Management, Hospitality Management, Leadership, Marketing, Marketing Strategy, Public Speaking, Sales, Sales Management, Social Media Marketing, Social Networking, Team Building, Budgets, Hotels, Microsoft Office, Strategic Planning, Training
Education
Montreat College 2015 — 2017
Bachelor of Psychology and Human Services, Business & Psychology
Freedom High School Morganton, NC 1992 — 1996
Holiday Inn Express & Suites August 2015 - Present
Holiday Inn Express & Suites June 2014 - Present
Holiday Inn Express June 2013 - Present
Hy-Vee December 2009 - July 2013
Skills
Communication Skills, Listening Skills, Organizational, Creative Thinking, Teamwork, Group Work, Writing Skills, Public Speaking, Leadership, Customer Service, Organizational Structure, Opera, Hospitality Management, Front Office, Customer Satisfaction, Hospitality
Education
Fort Hays State University 2014 — 2017
Bachelor's degree, Hospitality Administration/Management
Kirkwood Community College 2011 — 2013
AAS Hotel Management, Dean's List each semester
Prairie High School 2007 — 2011
High School Diploma, Honor Roll
Deibel Labs 2010 - 2014
Holiday Inn Express & Suites 2008 - 2010
Education
Madison Area Technical College 2010 — 2010
Certificate, Biotechnology
University of Wisconsin Madison 2003 — 2008
Bachelor's Degree, Biology, General
Holiday Inn Express & Suites September 2013 - Present
Hampton Inn Hotel 2011 - July 2013
Meijer April 2007 - August 2011
Skills
Psychology, Criminal Justice, Hospitality, Customer Service, Training, Public Speaking, Critical Thinking, Conflict Resolution, Supervisory Skills, Data Entry, Time Management, Interviews, Teamwork, Report Writing, Community Outreach, Case Managment, Microsoft Word, PowerPoint, Event Planning
Education
Kent State University 2009 — 2013
Bachelor of Science (BS), Psychology
Kent State University 2009 — 2013
Bachelor of Science (BS), Criminal Justice/Safety Studies
Holiday Inn Express & Suites June 2014 - Present
Fairfield Inn & Suites by Marriott January 2014 - June 2014
AT&T Mobility August 2009 - November 2013
IMG September 2008 - February 2009
Skills
Coaching, Marketing, Program Management, Sales Management, Training, Outlook, Customer Retention, Customer Service, Sales, Account Management, Wireless, Leadership, Customer Satisfaction, Direct Sales, Team Building, Team Leadership
Education
Morehead State University 2005 — 2009
Bachelor of Arts (BA), Sports Management
Morehead State University
Bachelor of Arts (B.A.), Sport Management
Marriott International June 2015 - Present
Holiday Inn Express & Suites October 2013 - December 2014
InterContinental Hotels & Resorts June 2014 - August 2014
Haverhill Country Club May 2013 - August 2013
Haverhill Country Club May 2012 - August 2012
Skills
Customer Service, TIPS Certified, ServSafe, Bartending, Adobe Photoshop, Microsoft Office, PowerPoint, Microsoft Excel, Time Management, Facebook, Fundraising, Event Planning, Teamwork, Hospitality
Education
Isenberg School of Management, UMass Amherst 2011 — 2015
Bachelor of Business Administration (BBA), Hospitality & Tourism Management, Marketing
University of Massachusetts, Amherst 2011 — 2015
Bachelor of Business Administration (B.B.A.)
University of Massachusetts, Amherst 2011 — 2015
Bachelor of Science (B.S.), Hospitality Tourism Management
City of Grenada bail agentMississippi Bail Enforcement AgencyMarch 2013 - Present
Holiday Inn Express & Suites June 2010 - July 2012
Education
Jackson State University 2002 — 2007
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Holiday Inn Express & Suites April 2013 - April 2014
HoneyBaked Ham November 2007 - December 2012
Skills
Learning Quickly, Highly personable, Customer Experience, Display Advertising, Catering, Microsoft Office, Sales, Sales Process, Customer Satisfaction, Time Management, Sales Presentations
Education
Harding University 2010 — 2014
West Des Moines Marriott Hotel May 2014 - Present
Quality Inn & Suites February 2012 - January 2014
HI-USA Youth Hostel April 2013 - September 2013
Holiday Inn Express & Suites August 2011 - November 2011
Skills
Crisis Intervention, Counselling, Social Services, Parents, Case Management, Type 60 wpm, Microsoft Office 2010, Clinical Supervision, Mime and Pantomime, Case Managment, Community Outreach, Supervisory Skills, Nonprofits, Counseling Psychology, Guest Recovery, Healthcare, Reservation, Public Speaking, Conflict Resolution, Hospitality, Teaching, Hotel Administration, Psychotherapy, Guest Service Management, Customer Service, Hootsuite, Group Therapy, Grant Writing, Research, Event Management, Foursquare, Public Relations, Theatre, Volunteer Management, Office 2010, Teamwork, Higher Education, Clinical Research, Time Management, Microsoft Excel, Coaching, Event Planning, Leadership Development, Microsoft Office, PowerPoint, Data Entry, Social Media, Microsoft Word, Google+
Education
Syracuse University 1980 — 1984
Child and Family Studies, Marriage & Family Therapy
University of Iowa 1975 — 1978
B.A., Speech & Dramatic Arts
International School of Mime and Pantomime 1976 — 1977
Mime, Pantomime, Circus Techniques, Maskwork
Grinnell College 1971 — 1972
Pre-Medicine, Theater Arts
Mason City High School 1968 — 1971
National Honors Society, Foreign Exchange Student
Holiday Inn Express & Suites August 2009 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Public Speaking
Education
Montclair State University 2010 — 2013
Bachelor's, Broadcasting
Montclair State University 2010 — 2012
Broadcasting and Digital Media, Radio, Television, and Digital Communication
Walt Disney World February 2015 - Present
Holiday Inn Express & Suites August 2014 - January 2015
Holiday Inn Express & Suites May 2014 - August 2014
Little Flower Catholic School June 2011 - August 2013
Walt Disney World January 2012 - May 2012
Lakeside Writers' Group, Inc. October 2008 - August 2010
Skills
Event Planning, Public Speaking, Event Management, Sports, Hospitality, Leadership, Social Media, Teamwork, Social Networking, Time Management
Education
Indiana University Bloomington 2010 — 2014
Bachelor of Science (BS), Tourism, Hospitailty and Event Managment
Total Seal October 2014 - Present
Total Seal October 2013 - October 2014
Holiday Inn Express & Suites January 2013 - October 2013
Clarion Hotel in Shepherdstown September 2012 - March 2013
Skills
Logistics, Operations Management, Negotiation, Inventory Management, Transportation, Supply Chain Management, Supply Chain, Warehousing, Logistics Management, Purchasing
Education
Houston Community College 2014 — 2019
Associate's Degree, Business Administration and Management, General
Eton School 2009 — 2012
High School, GPA 3.2
Ameren May 2015 - Present
Holiday Inn Express & Suites July 2013 - May 2014
Illinois Central College June 2012 - May 2013
Title Cash 2010 - 2011
Walmart April 2009 - April 2010
Walmart January 2008 - April 2009
Skills
Financial Analysis, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word
Education
Midstate College
Bachelor of Arts (B.A.), Business Administration, 3.5
Illinois Central College 2011 — 2014
Associate of Science (A.S.), Geology/Earth Science, General, 3.06
Holiday Inn Exprees Hotel & Suites May 2015 - Present
Holiday Inn Express & Suites May 2015 - Present
Touch of country magic 2012 - 2014
Achieve Nursing Services January 2007 - August 2008
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Strategic Planning, Microsoft Word, Sales, Team Building, Project Management, Operations Management
Education
Lanier Technical College 2005 — 2008
Medical/Clinical Assistant, 2.8
Lanier Technical College 2005 — 2008
Wells Fargo May 2015 - Present
Wells Fargo April 2014 - May 2015
Wells Fargo May 2013 - April 2014
Wells Fargo December 2012 - April 2013
Holiday Inn Express & Suites May 2011 - November 2012
Burger King Corporation October 2009 - February 2011
Skills
Sales Management, Team Management, Operations Management, Career Development, Career Development..., Time Management, Retail Banking, Branch Banking, Personal Finance, Hospitality Management, Corporate Hospitality, Store Operations, Security Operations, Regulatory Compliance, Banking, Customer Service, Management
Education
Florida International University
Bachelor's degree, Human Resources Management and Services
Miami Dade College
Associate of Arts (AA), Business Administration, Management and Operations
Embassy Suites April 2015 - Present
Hilton Worldwide September 2013 - April 2015
Embassy Suites August 2012 - August 2013
Bay Harbor Hotel August 2011 - August 2012
Holiday Inn Express & Suites 2010 - 2011
Extended Stay America 2009 - 2010
Skills
Front Office, Hotels, Hospitality Industry, Resorts, OnQ, Guest Recovery, Concierge Services, Opera, Micros, Hospitality Management, Rooms Division
Education
St. Petersburg College 2010 — 2014
Associate's degree, Hospitality Administration/Management
Lindenwood University 2009 — 2010
General Studies
Lewis and Clark Community College 2008 — 2009
General Studies
Unistar-Sparco Computers, Inc. February 2013 - Present
Holiday Inn Express & Suites June 2011 - April 2013
Holiday Inn Express & Suites May 2010 - June 2011
Chili's August 2009 - May 2010
Bennigan's Franchise Company October 2008 - August 2009
Source Broadband Services, LLC April 2008 - August 2008
Hunter Fan Company April 2006 - April 2008
Skills
Microsoft Office, Customer Service, Front Office, Hotel Booking, Customer Satisfaction, Sales Process, Property Management..., Micros, Adobe Creative Suite, Process Scheduler, Hospitality Industry, 3D Studio Max, Maya, Guest Service Management, Opera, Up-selling, Hospitality, Hospitality Management, Reservation, Computer Repair, Situational Leadership, Resorts, Revenue Analysis, Hotels, Hotel Management, Typing
Education
The University of Memphis 2007 — 2008
Eath Sciences: Geology
ITT Technical Institute-Memphis 2004 — 2006
Digital Media & Graphic Design
Middle Tennessee State University 2002 — 2003
Aerospace: Professional Piloting
Tipton Rosemark Academy 1996 — 2002
High School, High School/Secondary Diplomas and Certificates
Hyatt Place October 2014 - Present
Paychex January 2014 - October 2014
Lord Amherst Hotel February 2012 - January 2014
Supplemental Health Care June 2011 - February 2012
Hampton Inn January 2009 - September 2009
Holiday Inn Express & Suites October 2007 - January 2009
Staples October 2003 - October 2007
Skills
Recruiting, Talent Management, Training, Interviews, Time Management, Onboarding, Outlook, New Hire Orientations, Customer Service, Talent Acquisition, Applicant Tracking..., PowerPoint, Teamwork, Microsoft Office, Microsoft Excel, Problem Solving, Fundraising, Strategic Planning, Hospitality Management, Social Media, Sales, Management, Facebook, Human Resources, Employee Relations, Customer Satisfaction, Social Networking, Negotiation, Coaching Staff, Leadership Development, Hiring
Education
SUNY at Buffalo 2009 — 2011
Bachelor of Science (B.S.), Business Management, Human Resources
Monroe Community College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Monroe Community College 2005 — 2007
Associate of Science (A.S.), Education/ Psychology
John Milton Inn April 2013 - June 2015
Turning Stone Resort Casino August 2012 - April 2013
Holiday Inn Express & Suites March 2011 - August 2012
Davidson Hotels & Resorts January 2009 - October 2011
Sleep Inn Hotel May 2002 - October 2008
Hilton Hotel April 1999 - May 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, Sales, Training, Outlook, English, Recruiting, HTML, Windows
Education
Kaplan University-Davenport Campus
Warwick Allerton Hotel Chicago August 2014 - June 2015
The Blackstone Renaissance Hotel & Mercat a la Planxa June 2013 - August 2014
Renaissance Hotels July 2012 - June 2013
Holiday Inn Express & Suites June 2011 - August 2012
Holiday Inn Express & Suites May 2011 - April 2012
Holiday Inn Express & Suites April 2011 - January 2012
Kellogg Hotel and Conference Center January 2011 - June 2011
Michigan State University Football Player February 2008 - January 2010
Skills
Microsoft Office, Opera, Delphi, PowerPoint, Holidex Plus, Perfomance Management, Hero, Holidex, Excel, Hospitality, Hotels, Hospitality Industry, Front Office, Time Management, Sales, Hospitality Management, Hotel Management, Rooms Division, Micros, Public Speaking, Marketing Strategy, Team Building, Teamwork, Leadership
Education
Michigan State University 2008 — 2013
Hospitality Business, Hotel and Casino Management
Critical Signal Technologies February 2015 - Present
JPMorgan Chase October 2012 - February 2015
Hampton May 2010 - October 2012
Holiday Inn Express & Suites May 2011 - 2012
Angels Crossing Golf Club April 2006 - September 2009
Skills
Customer Satisfaction, Hotels, Customer Service, Leadership, Sales, Time Management, Microsoft Office, Hospitality, Hospitality Management, Hospitality Industry, Cpr Certified, Event Planning, Management, Teamwork, Team Leadership, Social Media, PowerPoint, Front Office, Opera, First Aid, Negotiation, Cold Calling, Project Planning, Corporate Events, Hands-on Training, Project Coordination, Money Management, Marketing Strategy, Microsoft Excel, Revenue Analysis, Customer Relations, Humor, Excel, Guest Service, Small Business..., Banking, Retail Banking, Asset Management, Event Management, Team Building
Education
Grand Valley State University 2008 — 2012
Bachelors of Science Degree, Hospitality and Tourism Management
Mendon High School 2004 — 2008
High School Diploma, General Studies
Le Meridien Charlotte Hotel October 2014 - Present
Holiday Inn Express & Suites April 2014 - August 2014
The Ballantyne Hotel and Lodge June 2011 - August 2011
Medallion Financial Group August 2008 - September 2010
Skills
Hospitality, Photoshop, Microsoft Excel, PowerPoint, English, Microsoft Word, Teamwork, Microsoft Office, Event Planning
Education
Johnson and Wales University 2011 — 2013
Bachelor of Arts (BA), Hotel and Lodging Management with my concentration in Entrepreneurship
Ryder Transportation March 2014 - Present
Bay Air HVAC Services, INC January 2014 - March 2014
SF-Marin Food Bank November 2013 - January 2014
Hunters View Property August 2013 - October 2013
Caregiver January 2011 - January 2012
Holiday Inn Express & Suites March 2010 - November 2010
Children Pre-school Center March 2008 - July 2008
Hewins Financial Wipfli Hewins January 2008 - March 2008
Rush Personnel Service January 2005 - January 2006
All Star Pac Inc January 2004 - January 2005
Skills
Outlook, Accounts Payable, Invoicing, QuickBooks, Microsoft Excel, Filing, Fax, Data Entry, Telephone Skills, Customer Service, Microsoft Word, Time Management, Administrative..., Customer Satisfaction, Process Scheduler, Accounts Receivable
Education
DeVry University
BA-Justice Administration (In Progress
Holiday Inn Express & Suites June 2013 - Present
Indiana University South Bend, Japanese Club August 2012 - May 2013
Performance Plus December 2012 - April 2013
Subway February 2011 - September 2011
US Navy January 2010 - March 2010
Culver Academies June 2009 - August 2009
Culver Academies June 2008 - August 2008
Skills
Microsoft Word, Microsoft Excel, Excel Mail Merge, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access, Technologically adept, Tablets, Interpersonal..., Secretarial Skills, Event Management, Stenographer Typing..., Elementary Japanese, Enthusiastic, Works well in a team, Detailed-oriented, Facilities Services, Food Service, High Participation Rate, Accurate Till
Education
Indiana University South Bend 2011 — 2013
International Business, East Asian Studies, 3.2
Elkhart Central High School
Academic Honors Core 40 Diploma
Planned Parenthood of Northern New England October 2013 - Present
Lyndon Outing Club 2009 - 2015
Holiday Inn Express & Suites June 2012 - August 2013
The Awkward Adventures of Kiwi June 2008 - October 2012
Inn at Mountain View Farm August 2011 - June 2012
Spherion March 2010 - July 2011
UHS October 2006 - December 2010
Comfort Inn & Suites St. Johnsbury, VT May 2000 - October 2006
Skills
Event Planning, Customer Service, Hospitality, Administrative..., Payroll, Editing, Time Management, Public Speaking, Training, Social Media, Administration, Project Planning, Human Resources, Social Networking, Hotel Administration, Supervising, Vendor Relationships, Process Scheduler, Budgets, Recruiting, Event Management, Leadership, Fundraising, Hiring, Creative Writing, Interviews, Team Building, Nonprofits, Staff Development, Organization, Travel and Tourism, Crisis Planning, Wedding Planning, Venue Management, Accounts Receivable, Accounting, Social Media Marketing, Hospitality Industry, Customer Satisfaction, Medical Terminology, Medical Records, Medical Coding, social, Analytics, Farmers Markets, Trade Shows, Logistics, Community Outreach
Education
Lyndon State College 1998 — 2008
Human Services /Psychology
Mainline Health Systems Inc April 2013 - Present
Hunterdon Medical Center June 2012 - Present
Sodexo (Jamin Java) September 2009 - Present
HCR ManorCare August 2013 - April 2014
Onondaga Community College (New Visions) July 2009 - July 2012
Black Rock Retreat May 2011 - August 2011
Holiday Inn Express & Suites May 2010 - August 2010
Skills
Healthcare, Cpr Certified, Direct Patient Care, Patient Education, Patient Advocacy, Patient Safety, Quality Patient Care, Patient Support, Leadership, Cashiering, Retail Sales, American Red Cross..., Microsoft Word, Vital Signs, Time Management, Critical Thinking
Education
Eastern University 2009 — 2013
Bachelor of Science, Registered Nursing/Registered Nurse
Paul V. Moore High School, Central Square, NY 2005 — 2009
Uganda Christian University
Uganda Christian University
Aloft September 2012 - July 2015
Staybridge Suites June 2011 - September 2012
Staybridge Suites April 2009 - October 2010
Holiday Inn Express & Suites August 2005 - December 2006
Skills
Great Communication, Customer Service, Customer Satisfaction, Hospitality, Time Management, Teamwork, Training, Property Management..., Lodging, Rooms Division, Sales, Leadership, Front Office, Team Leadership, Hotels, Pre-opening, Hotel Management, Hospitality Industry, Guest Recovery, Hiring, Reservation, Interviews, Employee Training, Pre-opening experience, Hospitality Management, OnQ, Yield Management
Education
Milwaukee Area Technical College
Associate's degree, Criminal Justice/Police Science
National Oilwell Varco November 2009 - November 2014
CP Bourg 2007 - 2009
Holiday Inn Express & Suites November 2006 - October 2007
H&R Block January 2003 - January 2007
Denmark's Inc October 2004 - December 2005
Skills
Microsoft Dynamics AX, A/R collections, Accounts Receivable, Accounting, Financial Reporting, Ledger, Access, Accruals, Microsoft Office, Project Management, Accounts Payable, Sarbanes-Oxley Act, Microsoft Excel, Bank Reconciliation, Invoicing, Year-end Close, Customer Service, Management, Risk Management, Budgets, Invoice Processing, Auditing, Analysis, Account Reconciliation, Process Improvement, Microsoft Dynamics ERP, Intercompany..., Monthly Closing, Training, Revenue Recognition, Revenue Forecasting, GFS, Account Management, Work Instructions, Conflict Resolution, Contract Management, Inventory Management, Kronos Timekeeping, Kronos, HCM Processes & Forms, Variance Analysis, Journal Entries, Sales, Monthly Close, Accounting Management, Financial Audits, ADP Payroll, Milestones, Billing Systems
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance
Fisher College 2007 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Fisher College 2004 — 2006
Associate of Arts (A.A.), Medical/Health Management and Clinical Assistant/Specialist
Comfort Inn & Suites Kansas City, MO June 2014 - Present
Holiday Inn Express & Suites December 2013 - Present
Aladdin Holiday Inn Hotel May 2013 - Present
Skills
Hotel Management, Guest Service Management, Public Speaking, Public Relations, Team Leadership, Networking, Sales, Microsoft Office, Project Management, Property Management...
Education
Lee's Summit North High School 2006 — 2010
Longview Community College
Various 2014 - Present
Dj DanCo June 2010 - Present
Revolution Pictures, LLC January 2015 - April 2015
Team Trivia June 2010 - January 2015
Vonage Business Solutions January 2013 - September 2014
Holiday Inn Express & Suites 2010 - 2010
Skills
Camera Operation, Boom Operator, Sound Capturing, Social Media, Final Cut Pro, On Location, DJ, Emcee, iMovie, Film Production, Wireless Microphones, Microsoft Office, Facebook, Writing, Organization, Hosting Trivia, Music Knowledge, Music Editing, Highly committed, Creativity, Social Media Marketing, Broadcast, Music, Video Production, Radio, Blogging, Video Editing
Education
Georgia State University 2010 — 2012
Bachelor of Arts (BA), Communications (Film and Journalism), 3.0
University of West Georgia 2008 — 2010
Theatre Department
Holiday Inn Express & Suites June 2015 - Present
Associated Parcel Service March 2014 - Present
Miller Motte College July 2012 - Present
Holiday Inn of Wilmington September 2012 - December 2013
Holiday Inn of Wilmington June 2012 - December 2013
Rex Healthcare June 2010 - July 2011
Wayne Memorial Hospital March 2007 - May 2010
Rex Healthcare March 2004 - August 2006
Wake Med March 2002 - July 2002
Johnston Health January 2000 - March 2002
Skills
Professional Experience, Orthopedics, Operating Room, CPR Certified, Patient Safety, Surgery, Healthcare, Surgical Technology, Surgeons, Ambulatory, Medical Terminology, Surgical Instruments, Orthopedic, BLS, General Surgery, Customer Service, Sterilization, Infection Control, ENT, Vascular, Physician Relations, OB/GYN, Outpatient Surgery, Laparoscopic Surgery, Plastic Surgery, Aseptic Technique, Microsoft Office
Education
Miller-Motte College-Wilmington 2012 — 2014
Associate of Science (A.S.), Surgical Technology/Technologist
Johnston Memorial Hospital 2000 — 2001
on the job training, Surgical Technology/Technologist, a
Johnston Memorial Hospital 2000 — 2001
on the job training, Surgical Technology/Technologist
Johnston Community College 1999 — 2000
Allied Health Pre Nursing
Wayne Community College 1997 — 1998
EMT Basic certification, Emergency Medical Technology/Technician (EMT Paramedic)
Holiday Inn Express & Suites March 2013 - Present
Hampton Inn & Suites July 2011 - August 2011
Microtel Inn & Suites June 2008 - October 2009
Microtel Inn & Suites April 2007 - April 2008
Skills
Front Office Management, Guest Services, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, ImageInn, Opera, SoftHotel PMS, FOSSE, On-Q, Hotels
Education
Kaplan University 2012 — 2013
Associate of Applied Science, Medical Assisting
Tri-Valley Jr. Sr. High School 1996 — 2002
Holiday Inn Express & Suites January 2013 - March 2015
Morris Library @ SIUC May 2010 - December 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Photoshop, English, Cpr Certified, Dewey Decimal System, Library of Congress..., Cash Handling Experience, Merchandising, Logistics, Lightroom, Photography, Nursing Care, Organization, Leadership
Education
John A Logan College 2014 — 2015
Associate of Science (A.S.), Registered Nursing/Registered Nurse
John A Logan College 2013 — 2014
Certificate of Practical Nursing, Licensed Practical/Vocational Nurse Training
Southern Illinois University, Carbondale 2009 — 2012
Zoology/Animal Biology
HelmsBriscoe April 2014 - Present
R.A. Rauch and Associates April 2012 - April 2014
Sage Hospitality March 2009 - April 2012
The Hardage Group February 2008 - March 2009
The Hardage Group March 2005 - February 2008
Hawthorn Suites LTD May 2004 - March 2005
Columbus Hospitality Management May 2003 - May 2004
Auburn Career Center February 2000 - May 2003
Holiday Inn Express & Suites June 1999 - April 2000
Skills
Coaching, Event Planning, Microsoft Office, RFP, Negotiation, Marketing, Leadership, Social Media, Training, Sales, Hospitality, Management, Tourism, Hospitality Industry, Contract Negotiation, Trade Shows, PowerPoint, Hotels, Customer Service, Microsoft Excel, Corporate Events, Revenue Analysis, Social Media Marketing, CRM, Sales Management, Direct Sales, Budgets, Meeting Planning, Selling, Time Management, Forecasting, Advertising, Sales Process, Hospitality Management, Convention Services
Education
University of San Diego
Global Business Strategy Certification
University of San Diego 2009 — 2011
Masters of Science, Global Leadership MSGL
Lake Erie College 2001 — 2003
Bachelors, Business Administration
Lakeland Community College 1999 — 2001
Associate of Arts, Liberal Arts
Holiday Inn Express & Suites October 2013 - Present
Prime Place November 2011 - October 2013
Northwest Kansas Technical College January 2011 - October 2011
Sugar Hills Country Club May 2009 - August 2011
Northwest Kansas Junior Golf June 2006 - August 2010
Kansas City Golf Association May 2010 - July 2010
Kansas State University August 2008 - January 2010
Evangelical Free Church August 2006 - June 2007
Skills
Excel, Budgeting, Coaching, Event Management, Microsoft Office, Word, Event Planning, Purchasing, Marketing Strategy, Inventory Management, Customer Service, Advertising, Budgets, Sales
Education
Kansas State University 2008 — 2010
Bachelor's Degree, Business Administration and Management, General
Colby Community College 2008 — 2009
Associate of Science, Business
Almac Group May 2015 - Present
B. Braun Medical May 2014 - May 2015
DeSales University September 2012 - May 2015
CMorganelli Designs CMD 2013 - 2013
AutoTrader.com June 2012 - August 2012
Holiday Inn Express & Suites June 2007 - August 2011
Skills
Leadership, Email Marketing, Social Media, Marketing, Online Marketing, Facebook, Social Networking, Marketing Communications, Time Management, Microsoft Office, Online Advertising, Teamwork, Market Research, Social Media Marketing, Advertising, Public Relations, Direct Mail, Online Research, Public Speaking, Web Marketing, Trade Shows, New Business Development, Marketing Research, Event Management, Web Design, Google Adwords, Competitive Analysis, PowerPoint, Content Marketing, Corporate Branding, Market Analysis, Sales Presentations, Marketing Management, SEO, Google Analytics, Salesforce.com, Microsoft Excel, Project Management, Proficient on Mac & PC..., MS Excel Pivot Tables, Presentations, Press Releases, Project Planning, Oracle, Oracle E-Business Suite, Pharmaceutical Industry, Pharmaceutical Sales, Oracle Applications
Education
DeSales University 2011 — 2015
Bachelor of Science (BS), Marketing, 3.2
DeSales University 2011 — 2015
Bachelor's Degree, International Business, 3.26
St. Mary's University Twickenham
XL Catlin October 2014 - Present
The Katie School of Insurance at the College of Business Illinois State University July 2013 - June 2014
Holiday Inn Express & Suites May 2012 - August 2013
The Bermuda Foundation for Insurance Studies May 2013 - June 2013
Wilber Group January 2013 - May 2013
Culver's Restaurant July 2009 - July 2012
Great American Opportunities June 2006 - December 2011
Skills
Computer-savvy, Organization, Leadership, Sociability, Teamwork, Determination, Problem Solving, Time-efficient, Cashiering, Underwriting, Critical Thinking, Microsoft Excel, Insurance, Risk Management
Education
Illinois State University 2012 — 2014
Bachelor's Degree, Insurance
Illinois Central College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Holiday Inn Express & Suites October 2014 - Present
Independant Care Provider November 2013 - Present
Happiness House July 2013 - November 2013
Seneca Cayuga ARC July 2012 - June 2013
Central Region Appraisal Group October 2006 - November 2009
Skills
Cpr Certified, Case Management, Community Outreach, Healthcare, Customer Service, Elder Care
Education
OCM BOCES 2009 — 2011
LPN Certificate, Licensed Practical/Vocational Nurse Training
National University 1987 — 1988
Early Childhood Education
Finger Lakes Community College
Health/Health Care Administration/Management
Hampshire College 2014 - Present
Hampshire College September 2013 - May 2014
Hampshire College September 2012 - May 2014
Hampshire College Campus Leadership and Activities May 2012 - May 2014
Youth Action Coalition January 2014 - April 2014
See Hear Feel Film September 2013 - December 2013
Weena & Spook June 2013 - August 2013
Hampshire College May 2012 - September 2012
The Faster Times May 2012 - August 2012
Holiday Inn Express & Suites September 2011 - August 2012
Skills
Social Media, Microsoft Office, Customer Service, Event Planning, PowerPoint, Taxidermy, Data Entry, Facebook, Storytelling, Research, Microsoft Word, Leadership, Creative Writing, Public Speaking
Education
Hampshire College 2010 — 2014
Bachelor of Arts (B.A.), screenwriting & critical media studies
London South Bank University 2013 — 2013
Film and Media Studies; Arts Management, Study Abroad Program, Spring 2013
Notre Dame Academy Hingham 2006 — 2010
Ninth Planet Media June 2014 - Present
Tradebank International March 2013 - February 2015
Xerox June 2013 - March 2014
Holiday Inn Express & Suites October 2012 - April 2013
Towne Park March 2011 - October 2012
Embassy Suites 2011 - 2012
Food & Beverages Professional February 2009 - March 2011
Skills
Hospitality Management, Hotels, Customer Service, Hospitality, Food & Beverage, Hospitality Industry, Customer Satisfaction, Revenue Analysis, Front Office, Hotel Management, Resorts, Event Management, Call Centers, Team Leadership, Supervisory Skills, Multi Tasking, Innovation
Education
Jacksonville State University 2006 — 2009
Lyman Ward Military Academy 2002 — 2005
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Expeditors International of Washington, Inc. August 2012 - October 2013
Holiday Inn Express & Suites June 2011 - August 2012
VantagePointe Financial Group February 2012 - July 2012
Papa John's Pizza International August 2008 - January 2011
Grand Rapids Parks And Recreation April 2007 - April 2010
Skills
Customer Satisfaction, Telephone Skills, PowerPoint, Excel, Word, typing, Data Entry, Leadership, Microsoft Excel, Outlook, Customer Service, Market Research
Education
Grand Valley State University 2008 — 2012
Universidad de Deusto 2011 — 2011
Program Certificate, Business and Spanish Program
2012
Bachelor of Business Administration, studies; International Business and Finance
May 2008 Catholic Central High School
High School Diploma, College Prep
Taco Bell July 2011 - Present
Yum! Brands June 2011 - Present
McDonald's Corporation June 2009 - July 2011
Holiday Inn Express & Suites November 2009 - February 2010
Frisch's Restaurants, Inc. July 2003 - October 2008
FRISCH'S RESTAURANT July 2003 - October 2008
Famous Recipe Chicken June 1997 - June 2002
Skills
Team Leadership, Inventory Management, Staff Development, Performance Appraisal, Performance Management, Customer Service, Financial Audits, Conflict Resolution, Conflict Management, Operating Budgets, Strategic Planning
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
MBA Human Resource Management, Human Resources Management/Personnel Administration, General
Devry 2010 — 2012
BA, Human Resource Management
National College 2008 — 2010
Associates, Business Administration & Management
Spiritlife Academy 1995 — 1997
diploma, college preporatory- high school
DeVry University
BA, Technical Management; Human Resource
National College
AA, Applied Business Administration & Management
Enterprise Rent-A-Car November 2013 - Present
New Midwest Hotels September 2012 - July 2013
Comfort Inn by Choice Hotels Mundelein June 2012 - September 2012
Holiday Inn Express & Suites March 2012 - June 2012
Now They Deliver March 2012 - May 2012
Illinois State University August 2010 - May 2012
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Social Media Marketing, Accounts Payable, Accounts Receivable, Customer Experience, Microsoft Office, Excel, Access, Windows, Word, Teamwork, Sales, Strategic Planning, Management
Education
Illinois State University 2010 — 2012
Bachelor of Applied Science (BASc), Entrepreneurial and Small Business Operations, 3.17
Heartland Community College 2009 — 2010
Associate of Science (A.S.)
Crossroads Conference Center January 2015 - Present
Holiday Inn Express & Suites August 2013 - Present
Sparta Chamber of Commerece May 2015 - September 2015
Inn at Saint Marys Hotel & Suites March 2010 - November 2013
Hilton Garden Inn February 2013 - May 2013
Best Western International September 2011 - June 2012
Skills
Customer Service, Hotels, Hospitality, Sales, Front Office, Training, Teamwork, Reservation, Cashiering, Photography, Problem Solving, Event Management, Event Planning
Education
Grand Valley State University 2013 — 2016
Bachelor's Degree, Meeting and Event Planning
Southwestern Michigan College 2011 — 2013
Certificate, Special Events
Tri State Grouting September 2011 - Present
My Morning Story November 2009 - Present
Holiday Inn Express & Suites January 2010 - June 2012
Leonard Sophrin Architect June 2011 - September 2011
John Lister Architect February 2008 - November 2008
Skills
Project Management, SketchUp, CAD, LEED AP, Photoshop, Architectural Design, Estimating, Submittals, Writing, Social Media, Architectures, Green Building, LEED, Construction Management, Microsoft Office, Graphic Arts, Construction Documents, Revit, AutoCAD, Excel, Word, Adobe Creative Suite, HTML, Sustainable Design, Dreamweaver, Graphic Design, InDesign
Education
Drexel University 2005 — 2011
Bachelors Degree, Architecture
Delaware Technical and Community College 2001 — 2004
Associates, Architecture/Engineering
Holiday Inn Express & Suites March 2014 - July 2014
Angelo's September 2011 - December 2013
Laurel Ridge Country Club September 2011 - October 2012
Iron Maidin' November 2008 - August 2011
Sherwood Tiki Bar August 1993 - January 1999
Sugar Bay Resort and Spa January 1994 - November 1994
Skills
Microsoft Office, Microsoft Excel, Restaurants, Bartending, Waitressing, Assistant Manager in..., Microsoft Word, Customer Service, Data Entry
Education
Kaplan University 2008 — 2009
Bachelor's of Science, Psychology-Substance Abuse, A
Masters School of Bartending 1993 — 1993
Fort Lauderdale High School 1982 — 1986
Wyoming Entrepreneur September 2013 - Present
PitchEngine November 2011 - September 2013
Holiday Inn Express & Suites May 2010 - November 2011
Laramie County Community College February 2008 - May 2009
American Eagle Uniform & Linen Supply July 2006 - March 2007
Skills
Government Procurement, Government Contracting, Marketing, Event Planning, Advertising, Management, Social Networking, Microsoft Office, Training, Social Media, Public Relations, Microsoft Word, Accounting, Account Representation, Hospitality, Microsoft Excel, Finance, Accounts Payable, Accounts Receivable, Supervising, Leadership, Marketing Strategy, Online Marketing, Team Building, Strategic Planning
Education
University of Wyoming 2009 — 2011
Bachelor of Science, Business Administration
Laramie County Community College 2007 — 2009
Associate of Science, AgriBusiness, Business Administration
Chrysler Group LLC May 2014 - August 2014
Holiday Inn Express & Suites November 2012 - April 2013
Gospel of Jesus Christ Church 2012 - 2012
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Newsletters, Teamwork, Time Management, Management, Team Leadership, Training
Education
Lamar University 2013 — 2017
Bachelor of Science (BS), Mechanical Engineering
Vista College 2011 — 2012
Diploma, Business Administration and Management, General, 4.0
Mount Pleasant Country Club May 2013 - Present
Holiday Inn Express & Suites September 2011 - May 2013
CoCo Key Water Resort January 2009 - August 2012
Skills
Hospitality Industry, Hotels, Hospitality, Resorts, Hotel Management, Food & Beverage, Banquets, Pre-opening
Education
Isenberg School of Management, UMass Amherst 2010 — 2014
University of Massachusetts 2010 — 2014
Bachelor's, Hospitality Administration and Management
Fitchburg High School 2006 — 2010
High School Diploma
Crossroads Conference Center January 2011 - Present
Holiday Inn Express & Suites November 2010 - January 2011
Holiday Inn Express & Suites August 2010 - November 2010
Education
Grand Valley State University 2008 — 2011
In Progress, Operations Management, Accounting
Holiday Inn Express & Suites March 2010 - March 2011
Joe's Crab Shack July 2009 - January 2011
Hampton Inn June 2008 - January 2009
Sheraton July 2007 - July 2008
Education
University of Central Missouri 2009 — 2010
B.S., Hotel & Restaurant Administration
Johnson County Community College 2007 — 2009
A.A.S., Hotel & Lodging Administration
The University of Kansas 2001 — 2004
n/a, Public Relations
Royal Hospitality Group September 2012 - May 2015
Holiday Inn July 2010 - September 2012
Holiday Inn Express & Suites April 2005 - July 2010
AT&T Wireless October 2001 - March 2005
Skills
Hotel Management, Revenue Analysis, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Front Office, Yield Management, Resorts, Food & Beverage, Pre-opening, Rooms Division, Restaurants, Management, Banquets, Catering, Tourism, OnQ, Restaurant Management, Micros, Guest Service Management, Opera, Training, Lodging, Property Management..., Sales, Menu Development, Meeting Planning, Hiring, Business Travel, Team Building, Revenue Forecasting, Marketing, Employee Relations, Hotel Booking, Opening Hotels, Leisure, Customer Service, Pre-opening experience, Reservation, Hotel Administration, Marketing Strategy, Social Networking, Travel Management, Leisure Travel
Education
Kent State University 1997 — 2002
BS, Journalism, Broadcast News
Ohio Center for Broadcasting-Valley View 1996 — 1997
Diploma, Radio, Television, and Digital Communication
Hopewell Reformed Church September 2014 - Present
Gellert, Klein & MacLeod LLP September 2013 - Present
America's One Title Agency August 2012 - August 2013
Blythefield Christian Reformed Church November 2010 - August 2013
Blythefield Christian Reformed Church November 2010 - November 2012
Holiday Inn Express & Suites August 2011 - August 2012
The Fresh Air Fund June 2003 - August 2006
Skills
Music, Church Music, Secretarial Skills, Editing, Customer Service, Microsoft Office, Copying, Phone Etiquette, Clerical Skills, Filing, Research, Fax, Liturgy, Facebook, Performing Arts, Nonprofits, Public Speaking, Teaching
Education
SUNY Fredonia 2006 — 2009
Bachelor of Music, Oboe Performance
Dutchess Community College
RAM Partners, LLC 2015 - Present
Wyndham Worldwide May 2014 - 2015
Holiday Inn Express & Suites August 2008 - August 2014
Holiday Inn Exprees Hotel & Suites August 2012 - May 2014
Skills
Hospitality Management, Hotel Booking, Tourism, Hotels, Revenue Analysis, Hospitality Industry, Hotel Management, Hospitality, Property Management, Customer Service, Intuitiveness, Leadership, Marketing, Problem Solving
Education
Indiana University Bloomington 2012 — 2014
Bachelor of Science (BS), Tourism, Hospitality and Event Management
University of Southern Indiana 2009 — 2012
New Haven Hotel (Newport Hotel Group) June 2013 - Present
New Haven Hotel (Newport Hotel Group) July 2012 - June 2013
New Haven Hotel (Newport Hotel Group) December 2010 - July 2012
Holiday Inn Express & Suites February 2010 - November 2010
Wyndham Vacation Ownership- Ocean Walk Resort 2006 - 2009
Wyndham Vacation Ownership- Vacation Therapy Spa at Ocean Walk Resort January 2006 - September 2006
Skills
Hotels, Hospitality Industry, Hospitality, Front Office, Resorts, Tourism, Customer Service, Sales, General Administrative..., Multi Tasking, Team-oriented, Delphi, Rooms Division, Micros, FOSSE
Education
Gateway Community College 2010 — 2012
Associate’s Degree, Business Administration and Management, General
Johnson and Wales University 2003 — 2004
Hotel/Motel Administration/Management
Hill Regional Career High School 1999 — 2003
Business Studies
Mid-Willamette Family YMCA March 2011 - Present
Linn-Benton Community College June 2010 - June 2011
Holiday Inn Express & Suites February 2005 - April 2007
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning
Education
Linn-Benton Community College 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
West Albany High School 1999 — 2001
High School diploma, General Office Occupations and Clerical Services
Residence Inn by Marriott Fort Lauderdale Intracoastal September 2014 - Present
Holiday Inn Express & Suites May 2014 - July 2014
Choice Hotels International December 2011 - August 2013
Massey Services July 2009 - June 2011
Urgentmed January 2011 - March 2011
Best Western International January 2009 - July 2009
The Newport Beachside Hotel & Resort June 2007 - August 2008
Fontainebleau Miami Beach June 2006 - April 2008
Best Western International January 2005 - August 2006
Skills
Front Office, Hotel Management, Hospitality, Food, Rooms Division, Hotels, Hospitality Management, Resorts, Pre-opening, Team Building, Property Management..., Training, Employee Training, Guest Service Management, Hotel Booking, OnQ, Payroll, Opening Hotels, Recruiting, Hospitality Industry, Pre-opening experience, Fine Dining, Meeting Planning, Revenue Analysis, Yield Management, Restaurants, Opera, Banquets, Convention Services, Micros, Food & Beverage, Customer Satisfaction, Tourism, Catering, Delphi, Revenue Forecasting, Food, MICROS, Customer Service, Event Management, Concierge Services, Management, Event Planning
Education
Florida International University 2014 — 2016
Master's Degree, Hospitality Administration/Management
Florida International University 2011 — 2015
Bachelor of Science (BS), Hospitality Management in Hotel/Lodging Management
Miami Dade College 2011 — 2013
Associate of Arts (AA), Hospitality Administration/Management
Keiser College 2010 — 2011
Diploma, Medical Assisting
University of West Florida 2002 — 2005
Hospitality Management
MotorCity Casino Hotel June 2014 - Present
Holiday Inn Express Lapeer September 2013 - June 2014
Holiday Inn Express & Suites August 2012 - September 2013
Country Inn & Suites, Saginaw, MI August 2011 - July 2012
Saginaw Valley State University September 2008 - May 2012
Cedar Fair Entertainment Company June 2008 - October 2010
Skills
Hospitality, Hotels, Opera, Front Office, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Teamwork, Public Speaking, Typing, Accounting, Bookkeeping, Time Management, Hospitality Management, Hotel Management
Education
Madonna University 2013 — 2014
Hospitality and Tourism Management
Macomb Community College 2012 — 2013
Hospitality and Tourism Management
Saginaw Valley State University 2008 — 2012
Lowcountry Health Brokers September 2014 - Present
Holiday Inn Express & Suites Charleston North September 2011 - July 2014
Holiday Inn Express & Suites 2009 - August 2011
Homewood Suites 2008 - 2009
Hilton August 2006 - March 2008
JPMorgan Chase November 2004 - August 2006
ARAMARK 2004 - 2004
Skills
Cooking, Marketing, Yield Management, Restaurant Management, Micros, Resorts, Pre-opening, Hotel Booking, Customer Satisfaction, Menu Development, Food Service, Food, Fine Dining, Corporate Events, Tourism
Education
Johnson and Wales University 2000 — 2004
Bachelor's degree, Hospitality Administration/Management
Holiday Inn Express & Suites February 2010 - Present
The Walt Disney Company October 1992 - October 1994
Education
Everest University-Tampa 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing/Business, 3.7
Association of New Jersey Chiropractors February 2014 - Present
Holiday Inn Express & Suites March 2010 - February 2014
Holiday Inn Express March 2010 - February 2014
Skills
Event Management, Customer Service, Hospitality, Event Planning, Front Office, Microsoft Office, Hospitality Industry, Guest Service Management, Property Management..., Management, Training, Time Management, Revenue Analysis, Research, Outlook, Microsoft Excel, Data Entry, Human Resources
Education
Kean University 2007 — 2011
Bachelors of Art, Psychology
Holiday Inn Express & Suites August 2013 - Present
Holiday Inn Express & Suites June 2012 - July 2013
Chick-fil-A Corporate February 2010 - June 2011
Skills
Customer Service, Customer Support, Cleaning, Computers, Problem Solving, Hands-on Problem Solver, Hands-on Learning
Education
Indiana State University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching
Lake Land College 2011 — 2013
Associate of Science (A.S.), Elementary Education and Teaching
Crowne Plaza® Hotels & Resorts November 2014 - Present
Crowne Plaza® Hotels & Resorts January 2013 - December 2014
Holiday Inn Express & Suites September 2011 - January 2013
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Food & Beverage, Hotel Management, Revenue Analysis, Front Office, Restaurants, Catering, Customer Service, Event Planning, Resorts, Banquets, Event Management, Rooms Division, Lodging, Time Management, Micros, Opera, Sales, OnQ, Budgets, Property Management..., Yield Management, Guest Service Management, Training, Pre-opening, Hiring, Food, Tourism, Menu Development, Hotel Booking, Restaurant Management, Meeting Planning, P&L, Convention Services, Management, Forecasting, Fine Dining, Marketing, Pre-opening experience, Opening Hotels, Revenue Forecasting, Hotel Administration, MICROS, Leadership, Customer Satisfaction, Team Building
Education
Grand Valley State University 2006 — 2010
Bachelors of Science, Hospitality and Tourism Management
RLI Insurance Company June 2015 - Present
RLI Corp May 2012 - Present
C4PD and NCSA (Center For Performance Development and National Customer Service Association January 2012 - May 2012
Holiday Inn Express & Suites July 2011 - May 2012
Caribbean Tan & Salon May 2008 - September 2011
The Baby Fold May 2011 - August 2011
RiverPlex Recreation Center March 2007 - July 2008
Skills
Employee Relations, Policy, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Organizational..., PowerPoint, Public Relations, Strategic Planning, Event Planning, Outlook, Team Leadership, Human Resources, Leadership Development, Advertising, Teamwork, Event Management
Education
Illinois State University 2010 — 2012
Bachelor of Science (B.S.), Management-Human Resources & Organizational Leadership
Delta Air Lines May 2013 - Present
Nodaway-Holt High School April 2012 - May 2014
Northwest Missouri State University August 2011 - April 2014
Holiday Inn Express & Suites April 2012 - April 2013
South Haven Living Center July 2009 - June 2012
Skills
Public Speaking, Higher Education, Teaching, Event Planning, Curriculum Design, Staff Development, Curriculum Development, Educational Leadership, Social Media, Microsoft Office, PowerPoint, Editing, Teacher Training, Public Relations, Student Affairs, Fundraising, Educational Technology, Research, Microsoft Word, Adult Education
Education
Northwest Missouri State University 2011 — 2014
Bachelor's Degree, Business Education
Midland Lutheran College 2010 — 2011
Business Teacher Education
Holiday Inn Express & Suites May 2011 - Present
Individual Support Services June 2007 - May 2011
Hampton Inn March 2010 - July 2010
Skills
CPR Certified, Opera Express, OnQ
Education
Ivy Tech Community College 2008 — 2010
Pendleton Heights High School 2004 — 2008
Silver Lab Pro - Merged with Vincent Ruby Music, Ltd. January 2013 - Present
EDSAwareness.com August 2012 - Present
Self-Employed January 1996 - Present
Stevens Engineers & Constructors September 2010 - January 2013
Hollywood Manifesto February 2012 - February 2012
Harbor Group August 2009 - September 2010
Apple, Inc August 2008 - August 2009
AutoZone April 2005 - April 2008
Holiday Inn Express & Suites March 2004 - February 2005
Kent State University January 2003 - March 2004
Skills
Conflict Management, Office Administration, Organizational..., Notary Public, Account Management, Team Building, Business Planning, Customer Relations, Customer Service, Documentation, Event Planning, Editing, Hospitality, Internet, Inventory Management, Microsoft Office, Social Media, Strategic Planning, Risk Management, Loss Prevention, Profit & Loss Management, Telecommunications, Wordpress, Construction Management
Education
Kent State University 2002 — 2006
BA, Applied Conflict Management/Psychology
University of Akron Wayne College 2001 — 2002
Transfer to KSU, Psychology
Medina County Career Center 1999 — 2001
Diploma, Computer Office Technology
Hyatt Place November 2013 - July 2015
Hyatt House October 2012 - November 2013
Holiday Inn Express & Suites February 2012 - October 2012
Hyatt Place November 2010 - February 2012
Hard Rock Cafe May 2009 - January 2010
Miller's Ale House Restaurants May 2006 - January 2009
Skills
Hospitality Industry, Customer Service, Hospitality, Hotels, Front Office, Hotel Management
Education
Keiser University-Ft Lauderdale 2007 — 2009
Associate of Science (AS), Crime Scene Investigation, 3.56
Holiday Inn Express & Suites January 2013 - Present
FFP, LLC November 2012 - Present
Lighthouse Award Winning Hampton Inn Chattanooga North - Ooltewah, TN July 2008 - Present
Cleveland, TN Hampton Inn February 2004 - July 2008
Skills
Hotel Management, Hotels, Hospitality Industry, Revenue Analysis, Hospitality Management, Hospitality, Resorts, Pre-opening, Food & Beverage, Yield Management, OnQ, Banquets, Front Office, Contract Negotiation, Customer Service, Guest Service Management, Leadership, Management, Property Management..., Restaurants, Rooms Division
Education
Lee University 1992 — 1997
Bachelor of Science, Business
Lee University 1992 — 1997
Bachelor of Science (BS), Business Administration, Management and Operations
Grifols June 2015 - August 2015
Holiday Inn Express & Suites April 2015 - June 2015
Super 8 August 2014 - November 2014
Select Staffing October 2012 - April 2013
Alorica August 2010 - April 2011
Embassy Suites May 2008 - July 2009
Skills
Customer Service, Microsoft Excel, Management, Call Centers, Customer Satisfaction, Sales, Troubleshooting, Process Improvement, Microsoft Word, Team Leadership, Microsoft Office, Multi-line Phone, Data Entry, Outlook, Training, Team Building, Leadership
Education
Ivy Tech Community College 2013 — 2014
Certificate, Phlebotomy Technician/Phlebotomist
Holiday Inn Express & Suites October 2014 - Present
Four Points by Sheraton Raleigh Durham Airport September 2009 - Present
Extended Stay Hotels September 2001 - August 2009
Skills
Hotels, Revenue Analysis, Pre-opening, Front Office, Food, Rooms Division, Banquets, Catering, Property Management..., Guest Service Management, Hotel Booking, Opening Hotels, Hiring, Meeting Planning, Event Planning, Team Building, Lodging, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Food, Resorts, Yield Management
Education
Lenoir Community College 1990 — 1992
Associate's degree, Horticultural Science
Candlewood Suites Fargo, ND February 2014 - Present
Holiday Inn Express & Suites January 2011 - March 2012
Holiday Inn Express June 2009 - December 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Teamwork, Hospitality Management, English, Food & Beverage, Public Speaking, Hotels, Research, Time Management, Hospitality Industry
Education
North Dakota State University 2012 — 2015
Bachelor of Science (B.S.), Business Administration and Hospitality Management
Lake Region State College 2008 — 2010
Associate's degree, Accounting and Business/Management
The Shawnee News Star July 2015 - Present
Holiday Inn Express and Suites, Shawnee ok August 2012 - January 2015
Holiday Inn Express & Suites August 2011 - December 2011
Smartway Electric December 2008 - March 2009
Skills
Hotels, Front Office, Hospitality, Rooms Division, Hostesses, Receptionist Duties, Bilingualism, Team Leadership
Education
Gordon Cooper Technology Center 2012 — 2012
Medical Administrative/Executive Assistant and Medical Secretary
Oklahoma Christian University 2008 — 2009
Human Development and Family Studies, General
Accor February 2015 - Present
Westmont Hospitality Group October 2014 - February 2015
Accor June 2013 - October 2014
Accor May 2013 - October 2014
Accor May 2013 - October 2014
Accor August 2012 - October 2014
George Brown College January 2014 - April 2014
Holiday Inn Express & Suites February 2012 - May 2012
Skills
Hotels, Tourism, Hospitality, Customer Satisfaction, Customer Service, Hospitality Industry, Rooms Division, Hospitality Management, Front Office, Opera, Sales, Reservation, Time Management, Microsoft Excel, Food & Beverage, Hotel Booking, Restaurants, Teamwork, Invoicing, Concierge Services, SalesPro, Hotel Planner, Meeting Broker, Lanyon, Social Media Marketing, Catering, Event Planning, Microsoft Office, Banquets, Reservations
Education
George Brown College 2012 — 2014
Bachelor of Applied Business, Hospitality Operations Management
George Brown College 2010 — 2012
Diploma, Hospitality, Tourism and Leisure
Holiday Inn Express & Suites September 2014 - November 2014
Grands-Chevron February 2011 - June 2011
Education
Georgia Northwestern Technical College 2014 — 2015
Holiday Inn Express & Suites August 2014 - Present
Skills
Customer Service, Microsoft Excel
Education
Minnesota State University, Mankato 2012 — 2016
Holiday Inn Express & Suites August 2015 - Present
Yogi's Bar & Grill August 2014 - June 2015
The President's Challenge September 2013 - June 2014
Skills
Leadership, Team Motivation, Customer Satisfaction, Problem Solving, Quick Grasping, Organization Skills, Food Industry, Advertising, Fine Art, Computer Proficiency
Education
Indiana University Bloomington 2010 — 2015
Bachelor’s Degree, Fine and Studio Arts
Michigan State University September 2014 - Present
West Virginia University July 2013 - June 2014
Michigan State University July 2010 - June 2013
Holiday Inn Express & Suites January 2008 - 2012
Skills
Training, Human Resources, Time Management, Hiring, Teamwork, Leadership, Customer Satisfaction, Performance Management, Payroll, Creative Problem Solving, Critical Thinking, Office Administration, Hospitality Management, Print Publication Design, Communication, Event Planning
Education
Michigan State University 2010 — 2012
Bachelor of Arts (B.A.), Anthropology
Lansing Community College 2007 — 2010
Gen. Associates, General
Holiday Inn Express & Suites March 2011 - Present
Amelia Island Plantation April 2007 - May 2010
Skills
Customer Service, Hospitality, Customer Satisfaction, Sales, Event Planning, Time Management, Event Management, Front Office, Hotel Management, Restaurants
Education
DeVry University 2013 — 2015
Associate of Science (A.S.), Web Page, Digital/Multimedia and Information Resources Design, 3.85 GPA
Holiday Inn Express & Suites August 2015 - Present
Edelweiss Lodge and Resort August 2013 - July 2015
Spencer Gifts May 2011 - July 2013
Walt Disney World August 2012 - January 2013
Holiday Inn Express May 2010 - August 2010
Skills
HotSOS, PBX, Front Office, Customer Service, Hospitality, Hospitality Industry, Resorts, Hotels, Customer Satisfaction, Tourism, Opera
Education
Indiana University Bloomington 2009 — 2013
Bachelor's Degree, Parks, Recreation and Leisure Studies
Evans Bank August 2014 - Present
Evans Bank July 2013 - August 2014
KeyBank July 2012 - July 2013
HSBC September 2010 - July 2012
Holiday Inn Express & Suites October 2009 - January 2011
American Eagle Outfitters October 2007 - January 2010
Skills
Customer Service, Organization, People Skills, Autonomous, Friendly Personality, Creative Direction, Integrity, Multi Tasking, Loans, Banking, Accountability, Close Attention to..., Time Management, Retail Banking
Education
Hilbert College 2008 — 2012
Bachelor of Science (BS), Business Administration
Mater Dei Catholic High School 2006 — 2008
General Studies, General Studies
Immaculata Academy 2004 — 2006
General Studies
North American Benefits Company March 2015 - Present
Holiday Inn Express & Suites May 2011 - Present
Education
Montgomery County Community College 2008 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Spectrum Health June 2015 - Present
Spectrum Health Hospital June 2012 - October 2014
Holiday Inn Express & Suites September 2013 - February 2014
Hampton Inn & Suites Grand Rapids Airport March 2011 - June 2012
Peppinos Grill Pizzeria and Sports Lounge September 2011 - March 2012
Twisted Rooster April 2007 - September 2011
Skills
Hospitality, Hotels, Customer Service, Food & Beverage, Hospitality Management, Hotel Management, Social Media, Restaurants, Hospitality Industry, Front Office, Pre-opening, Teamwork, Registration, Event Planning, Food Service, Customer Satisfaction, Menu Development, Event Management, Communication, Training, Leadership
Education
Grand Valley State University 2010 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management
Grand Rapids Community College 2008 — 2010
Associate of Arts (A.A.), General Studies
Kate Vega Design June 2013 - Present
Portable Restroom Trailers LLC 2013 - 2014
The Bonanno Group Digital Marketing January 2012 - June 2013
Kate Vega Design 2010 - 2012
Holiday Inn Express & Suites 2004 - 2006
Skills
PHP, MySQL, HTML + CSS, XHTML, JavaScript, ASP.NET, VB.NET, ActionScript, Adobe Creative Suite, Flash Animation, OOP, Web Applications, Web Design, Web Development, SEO, SQL, CMS, HTML, Graphic Design
Education
Kent State University 2009 — 2012
Bachelor of Technical and Applied Sciences (BTAS), Computer Technology - Concentration in Internet/Multimedia
Kent State University 2008 — 2010
Associate of Applied Business (AAB), Computer Technology
Youngstown State University 2001 — 2003
Bachelor of Fine Arts (BFA), Graphic Design
Holiday Inn Express & Suites May 2015 - Present
TLC Early Learning Center September 2014 - Present
Women Speak Out PAC May 2014 - November 2014
Curtis Kindergarten August 2013 - June 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, English, Windows, Outlook
Education
Harding University 2013 — 2014
Child Development
The Hotel Northampton April 2015 - Present
Holiday Inn Express and Suites - Hadley, Ma May 2014 - April 2015
McLadden's Irish Publick House January 2014 - September 2014
Hotel Northampton May 2013 - May 2014
Whitsons Culinary Group October 2010 - June 2011
Holiday Inn Express & Suites September 2008 - September 2010
Skills
Customer Service, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Restaurants, Tourism, Customer Satisfaction, Time Management, Teamwork, Microsoft Word, PowerPoint, Front Office, Reservations
Education
Holyoke Community College 2012 — 2013
Hospitality and Tourism Management
Greenfield Community College 2011 — 2013
Associate of Arts (A.A.), Hospitality and Tourism Management
Holiday Inn Express & Suites August 2015 - Present
Holiday Inn Express & Suites October 2013 - August 2015
Holiday Inn Express & Suites June 2012 - October 2013
Holiday Inn Express & Suites November 2011 - June 2012
Wyoming LIEAP December 2009 - March 2010
Wilson Appraisal Service, Inc. January 2002 - August 2009
Skills
Microsoft Excel, Microsoft Office, Accounting, Microsoft Word, PowerPoint, Financial Accounting, Teamwork, QuickBooks, Financial Reporting, Customer Service, Bookkeeping, Tax, English, Income Tax, Access, Time Management, Accounts Payable, Budgets, Recruiting, Customer Satisfaction, Public Speaking, Facebook, Social Networking, Sales, Leadership, Event Planning, Team Leadership, Business Planning, Telephone Skills, Training, Event Management, Operations Management, Management, Strategic Planning, Spreadsheets, Invoicing, Payroll, Team Building, Data Entry, Accounts Receivable, Outlook, Nonprofits
Education
Dixie State College 2009 — 2012
Bachelor's degree, Accounting, 3.6 GPA
Eastern Wyoming College 2007 — 2008
Associate of Science (A.S.), Interdisciplinary Studies
Ross Stores, Inc. August 2014 - Present
Holiday Inn Express & Suites August 2012 - June 2014
Domino's May 2012 - February 2014
Taco Bell March 2008 - May 2012
Skills
Retail, Merchandising, Inventory Control, Shrinkage, Visual Merchandising, Customer Service, Retail Sales, Big Box, Time Management, Inventory Management, Driving Results, Cashiering, Employee Training, Customer Satisfaction, Profit
Education
Hill College
Associate's degree, Criminal Justice/Police Science
Candlewood Suites® Hotels December 2014 - April 2015
Holiday Inn Express & Suites June 2014 - December 2014
Holiday Inn Express - Cotulla, TX November 2013 - May 2014
Holiday Inn Express August 2007 - September 2013
Staybridge Suites® Hotels October 2006 - September 2007
Holiday Inn October 2005 - September 2006
Skills
Management, Sales, Recruiting, Customer Service, Marketing, Sales Management, Hospitality Industry, Team Building, Team Leadership, Oil/Gas, Social Networking, Training, Microsoft Word, Business Development, Revenue, Opera, Perform - Price..., Hospitality, Operations Management, Hospitality Management, Hotels, Leadership, Oil, Petroleum, Oil & Gas
Education
Laredo Community College 2009 — 2010
College Hours, Business Administration and Management, General
Martin High School 1982 — 1985
High School Diploma, Requirement
First National Bank January 2013 - Present
Holiday Inn Express & Suites May 2011 - January 2013
SunTrust October 2006 - May 2011
Skills
Management, Marketing, Financial Analysis, Accounting, Sales Management, Public Relations, IT Operations, Retail Banking, Marketing Communications, Banking, Relationship Management, Customer Service, Finance, Credit, Commercial Banking, Investments, Event Management
Education
James Madison University 2006 — 2008
English Language and Literature, Communications
Holiday Inn Express & Suites October 2012 - Present
Skills
Computer Proficiency, Microsoft Office, Communication, Teamwork, Team Management, Team Leadership, Marketing, Social Media, Social Networking, Social Media Marketing
Education
Full Sail University 2015 — 2017
Sports Marketing and Media
Shadyside High School 2004 — 2007
Experient March 2011 - Present
Experient September 2007 - February 2011
Holiday Inn Express & Suites January 2007 - May 2007
Bloomington/Monroe County Convention & Visitors Bureau August 2006 - January 2007
Bloomington/Monroe County Convention Center & Downtown Bloomington, Inc May 2006 - August 2006
Skills
Event Management, Event Planning, Meeting Planning, Hotels, Tourism, Special Events, Hospitality, Conferences, Trade Shows, Management, Live Events, Corporate Events, Hospitality Industry, Customer Service, Registration, Convention Services, Incentive Travel, Leadership, Certified Meeting..., Venue Relations, Sponsorship, Catering, Conference Coordination, Location Intelligence
Education
Indiana University Bloomington 2003 — 2007
Bachelor of Science (B.S.), Tourism Management
Mtsu August 2012 - Present
Holiday Inn Express & Suites July 2012 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Management, PowerPoint, Sales, Training, Leadership, Research
Education
Middle Tennessee State University 2012 — 2016
Bachelors, Accounting
Holiday Inn Express & Suites June 2015 - Present
WQAD-TV May 2015 - Present
Office Team May 2011 - February 2015
Nutri-Lawn February 2010 - May 2010
Office Team October 2009 - January 2010
Please Mum August 2009 - September 2009
Office Team July 2009 - July 2009
Nutri-Lawn March 2009 - May 2009
Eastleigh Personnel - Staffing Agency April 2008 - February 2009
A&B Sound October 2004 - February 2008
Skills
Microsoft Office, Multi-line Phone, Word Processing, Spreadsheets, Email, Customer Service, Creative Writing, Photography, Data Entry, Writing, Filing, Office Management, Receptionist Duties, Microsoft Word
Education
Kwantlen Polytechnic University 2002 — 2004
English Language and Literature, General
Lord Tweedsmuir Secondary school 1996 — 2001
The Review Newspapers Real EstateThe O'Meara Team
Howard Hanna Realtors 2010 - 2011
The Vindicator June 2000 - July 2006
Holiday Inn Express & Suites 2000 - 2002
Skills
Social Media, Newspapers, Online Advertising, Publishing, Social Media Marketing, Press Releases, Blogging, Media Relations, Magazines, Advertising, Facebook, Journalism, Newsletters, Email Marketing, Copy Editing, Social Networking
Education
Hondros College 2007 — 2008
Real Estate
Kent State University
Art History, Criticism and Conservation
Youngstown State University
Chevron October 2011 - Present
Holiday Inn Express & Suites August 2008 - September 2011
Benson's Glass and Paint, Inc. April 2005 - August 2008
Skills
Leadership, Team Leadership, Highly Dedicated, Integrity, Honesty, Committment, Committed to..., Organization, Organizational..., Always Punctual, Time Management, Highly detail oriented
Education
ITT Technical Institute-Boise 2011 — 2013
Associate of Science (A.S.), Criminology and Forensic Technology, 3.93 GPA
Walt Disney World Swan and Dolphin July 2015 - Present
Walt Disney World Swan and Dolphin May 2014 - Present
Walt Disney World January 2013 - August 2013
Holiday Inn Express & Suites January 2011 - January 2013
Target March 2010 - January 2011
Skills
Hospitality, Time Management, Hospitality Management, Micros, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Banquets, Restaurants, Microsoft Office, Social Media, Guest Service, Phone Etiquette, Lightspeed, FOSSE, Microsoft Excel, Employee Training, Resorts, Disney, Disney Vacations, Twitter, Communication
Education
Mercyhurst University 2011 — 2014
Bachelor of Arts (B.A.), Hospitality Administration/Management
Holiday Inn Express & Suites May 2008 - Present
Hampton Inn May 2004 - April 2008
Skills
Rooms Division, Pre-opening, Micros, Hotel Management, Hospitality Industry, Front Office, Yield Management, Hospitality Management, Opening Hotels, Guest Service Management, Resorts, Revenue Analysis, Banquets, Food & Beverage, Hotel Booking, OnQ
Education
Madison Area Technical College 1998 — 1998
Certified Nursing Assistant Program
McFarland High School
High School
McFarland High School
Vacation Strategy December 2014 - Present
Holiday Inn Express & Suites July 2014 - December 2014
Comfort Suites February 2013 - June 2014
Jameson Inns June 2012 - December 2012
Zappos.com April 2011 - April 2012
Skills
Inventory Management, Customer Service, Retail, Merchandising, Inventory Control, E-commerce, Microsoft Excel, Microsoft Office, Team Building, Microsoft Word, Sales, Management, Visual Merchandising, Forecasting, PowerPoint, Social Media, Team Leadership, Distribution Center..., Operations Management, Fashion, Customer Satisfaction, Music
Education
Full Sail University 2014 — 2017
Bachelor's Degree, Music Production
Spencer County High School 2005 — 2009
High School Diploma, Culinary
Carpedizm September 2008 - Present
Holiday Inn Express & Suites May 2012 - October 2012
Hampshire College January 2012 - May 2012
Hampshire College September 2011 - December 2011
The Automaster May 2011 - September 2011
Hampshire College January 2011 - May 2011
Skills
Adobe Creative Suite, Wordpress, Microsoft Office, Graphic Design, Product Design, Sculpture, Computers
Education
Hampshire College 2008 — 2012
Bachelor's degree, Creative Design, Fine Arts
Comfort Inn September 2014 - Present
Country Inn & Suites by Carlson April 2014 - September 2014
Holiday Inn Express & Suites April 2010 - March 2014
Quality Inn September 2009 - April 2010
Super 8 October 2007 - April 2010
Quality Inn November 2004 - October 2007
Skills
Front Office, Customer Service, Hospitality Management, Hotel Management, Guest Service, Customer Relations, Hospitality Industry, Hospitality, Hotels, Account Management, Revenue Analysis, Lodging, Yield Management, Rooms Division, Property Management..., Guest Service Management, Pre-opening, Resorts
Education
Grand Valley State University 2004 — 2009
B.S., Hospitality (Lodging Emphasis)
DeKalb County Alabama Revenue Commissioner Office January 2010 - Present
Lookingglass Fashion Boutique August 2012 - August 2014
Holiday Inn Express & Suites July 2008 - January 2010
Manatron May 2005 - April 2008
Skills
Public Speaking, Customer Service, Strategic Planning, Hospitality, Mass Appraisal, Sales, Organization, Supervisory Skills, Public Relations, Newsletters, Marketing, Microsoft Word, Budgets, Microsoft Office, Microsoft Excel, PowerPoint, Team Building, Leadership, Contract Negotiation, Property Tax, Event Planning, Team Leadership, Marketing Strategy, Management, Government, Social Media
Education
Jacksonville State University 1986 — 1990
BS, Business Administration
Gadsden State Community College 1984 — 1986
AS, Business
UMass Club February 2015 - Present
Chocksett Inn October 2014 - February 2015
Belmont Country Club May 2014 - November 2014
The Haven Country Club May 2013 - August 2013
Holiday Inn Express & Suites September 2011 - May 2013
CoCo Key Water Resort January 2009 - August 2012
Skills
Management, Microsoft Office, POS Systems, Communication, Time Management, Organization Skills, Scheduling, Opera PMS, RoomMaster PMS, Hospitality, Training
Education
Isenberg School of Management, UMass Amherst 2010 — 2014
Bachelor’s Degree, Hospitality and Tourism Management
Fitchburg High School 2006 — 2010
Top 5% of graduating class
PeachState Hospitality LLC January 2015 - Present
Courtyard by Marriott January 2015 - Present
Holiday Inn Express & Suites January 2015 - Present
TMX Finance February 2013 - January 2015
AT&T February 2008 - March 2012
Skills
Sales, CRM, Management, Event Management, Event Planning, Leadership, Customer Service
Education
Middle Georgia State College 2010 — 2013
Bachelor's Degree, Public Administration and Social Service Professions
Holiday Inn Express & Suites February 2013 - Present
lia sophia May 2009 - February 2013
First Hospitality Group March 2006 - May 2009
Holiday Inn August 2004 - March 2006
Residence Inn December 2002 - August 2004
Residence Inn Livonia 2002 - 2003
Skills
Hospitality, Hotels, Event Planning, Marketing, Hospitality Industry, Event Management, Negotiation, Contract Negotiations, Revenue Management, Budgets, Time Management, Customer Service, Direct Sales, Team Building, Customer Satisfaction, Hotel Management, Tourism, Sales Management, Market Planning, Account Management, Training, Trade Shows, Japanese culture, Public Speaking, Moving Market Share, Microsoft Office, Customer Relations, Marketing Strategy, Budgeting, Contract Negotiation, Problem Solving, Strategic Planning, Forecasting, Mentoring, Public Relations, Word, Supervisory Skills, Retail, Revenue Analysis
Education
Indiana University-Purdue University at Indianapolis 1998 — 2002
Bachelor's, Communication Studies
Holiday Inn Express April 2014 - Present
Holiday Inn Express & Suites September 2012 - March 2014
Holiday Inn Express September 2002 - September 2012
3Com July 2001 - July 2002
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Event Management, Social Media, Customer Retention, Process Scheduler, Hospitality Industry, Troubleshooting, Editing, Windows, Hospitality, Blogging, Time Management, Hospitality Management, Adobe Creative Suite, PowerPoint, Data Entry, Teamwork, Microsoft Word, Public Speaking, Hotels, Microsoft Excel, Process Improvement, Employee Training, Inventory Management
Education
Framingham State University 1995 — 2001
N/A, Computer Science
Berkshire Community College 1991 — 1994
Associtaes Degree, Selected Studies
TownePlace Suites by Marriott December 2014 - Present
Holiday Inn Express & Suites July 2013 - December 2014
Holiday Inn Express & Suites September 2012 - July 2013
The Peabody Little Rock February 2012 - November 2012
Tharaldson Hospitality Management March 2011 - September 2011
United States Air Force (NAF) Sand Dollar Inn 2010 - 2011
Oaseas Resorts 2009 - 2010
La Quinta Inn& Suites 2008 - 2009
Bay Point Marriott resort 2007 - 2008
Wireless Advocates 2005 - 2007
Skills
Hotels, Resorts, Hospitality, Hotel Management, Hospitality Management, Customer Service, Front Office, Revenue Analysis, Hospitality Industry, Food & Beverage, Inventory Management, PowerPoint, Outlook, Event Planning, Event Management, Rooms Division, Guest Service Management, Catering, Sales, Leadership, Concierge Services, Management, Training, Banquets, Budgets, Team Building, Restaurants, Pre-opening, Customer Satisfaction
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
N/A, Masters in Accounting and Financial Management
DeVry University 2003 — 2008
Business, Hospitality Management
St. Cloud State University 1995 — 1996
N/A, Psychology
Distinctive Hospitality Group- The Verve Crowne Plaza January 2014 - May 2015
Holiday Inn Express & Suites May 2012 - January 2014
Holiday Inn Express & Suites Amherst-Hadley July 2010 - January 2012
Holiday Inn Express & Suites Hadley June 2008 - January 2012
Holiday Inn Express- Hotel & Suites June 2008 - November 2010
Holiday Inn Express- Hotels & Suites July 2009 - November 2009
holiday Inn Express- Hotels & Suites 2000 - 2009
University of Massachusetts Minuteman Marching Band February 2007 - December 2008
Panda North Chinese and Japanese Restaurant December 2002 - August 2005
Skills
Hotel Management, Hotels, Customer Service, Revenue Analysis, Front Office, Hospitality Management, Management, Training, Microsoft Word, Property Management..., Hospitality Industry, Event Planning, Food & Beverage, Event Management, Hospitality
Education
Isenberg School of Management, UMass Amherst 2005 — 2009
Bachelor’s Degree, Hospitality and Tourism Mangement- F&B, Cum Laude
Best Western Plus Castlerock November 2013 - Present
Holiday Inn Express & Suites February 2012 - August 2013
Holiday Inn Denver Central December 2010 - September 2011
The Company for Change 2009 - 2010
Westwood College March 2009 - October 2009
HSS March 2007 - October 2008
Skills
Admissions, Higher Education, Student Affairs, Enrollment Management, Adult Education, Student Recruiting, Student Financial Aid, Staff Development, Curriculum Development, Career Counseling, Educational Leadership, Academic Advising, Curriculum Design, Resume Writing, Campus
Education
Metropolitan State University of Denver 2005 — 2006
BA, Political Science
Hastings College 2001 — 2004
Air Force Global Strike Command December 2014 - Present
USSTRATCOM October 2011 - December 2014
Holloman Air Force Base August 2010 - October 2011
Holloman Air Force Base October 2008 - August 2010
Holiday Inn Express & Suites July 2004 - March 2007
Kmart Corporation April 2000 - December 2003
Bay City Restaurant April 1998 - March 2000
Skills
Security Clearance, Military, Public Affairs, Air Force, DoD, Government, National Security
Education
Gonzaga University 2012 — 2014
Master of Arts (M.A.), Communication and Leadership
Mansfield University of Pennsylvania 2000 — 2004
Bachelor of Arts (B.A.), German Language and Literature
Holiday Inn Express & Suites January 2015 - Present
Doubletree by Hilton Charleston Airport April 2013 - June 2014
Affordable Suites of America March 2012 - April 2013
Strand Develpment Company September 2009 - September 2011
Strand Development Company, LLC March 2008 - September 2009
Skills
Hospitality Industry, Yield Management, Hotel Management, Catering Sales, Hotels, Hospitality Management, Hospitality, Guest Satisfaction, Guest Service, Pre-opening, Tourism, Leisure, Opera, Hiring, Rooms Division, Customer Service, Resorts, Revenue Analysis, Food & Beverage, Budgets, Sales
Education
Dutchess Community College 1978 — 1980
Holiday Inn Express & Suites
Skills
Hotel Management, Revenue Analysis, Hospitality Industry, Hospitality Management
Education
Greenville Technical College 2000 — 2002
Hotel/Motel Administration/Management
Forex freelancer March 2013 - Present
Shell & Citgo stations February 2012 - June 2013
America's Best Inn and Suites June 2010 - November 2011
Red Roof Inns; Country Hearth Inn & Suites March 2007 - June 2010
Holiday Inn Express & Suites April 2001 - June 2007
Classic Suites & Inns August 1996 - April 2001
Skills
Hospitality Management, Pre-opening, Hospitality Industry
Education
Gujarat University
Bachelor of Commerce (B.Com.), Business Administration and Management, General
Hantz Financial July 2013 - Present
Holiday Inn Express & Suites July 2010 - July 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Social Networking, Nonprofits
Education
Michigan State University 2003 — 2010
BS of Science, Psychology, Interdisciplinary Studies in Health
Crimson Ridge Meadows November 2012 - Present
Hillside Family of Agencies February 2014 - July 2014
H&R Block December 2010 - November 2012
University of Rochester Medical Center May 2008 - December 2010
Holiday Inn Express & Suites August 2007 - May 2008
Finger Lakes Community College January 2006 - July 2007
Walmart April 2001 - August 2003
Skills
Adult CPR, First Aid, Assisted Living, Depression, Treatment of depression, Major Depressive..., Microsoft Office, Microsoft Excel, Microsoft Word, Medication Reminders, Learning Quickly, Learn New Software..., New Baby, Babies, Typing, Customer Service, PowerPoint, Community Outreach, Volunteering, Accounting, Administrative..., Tax Preparation, Income Tax, Tax Returns, Activities of Daily...
Education
Keuka College 2012 — 2014
Bachelor's degree
Finger Lakes Community College 2005 — 2007
Associate of Science (A.S.)
Holiday Inn Express & Suites November 2007 - Present
Education
University of Wisconsin-Stout 2009 — 2011
Hotel, Restaurant & Tourism Management
Madison Area Technical College 2007 — 2009
Hotel Management
Holiday Inn Express & Suites July 2008 - April 2010
Fairfield Inn and Suites March 2006 - July 2008
Education
Modesto Junior College 1993 — 1996
AA, Business
Holiday Inn Express & Suites July 2008 - December 2009
Best Western International May 2005 - June 2008
Ramada Inn & Suites November 2003 - January 2005
Education
Middlesex County College 2006 — 2008
Associates, Hotel and Restaurant Management
Holiday Inn Express & Suites Customer Service RepresentativeBlockbusterOctober 2005 - July 2008
Education
Modesto Junior College 2011 — 2014
Business, Computer Sciences, Art
Holiday Inn Express & Suites September 2012 - March 2014
Transworld Entertainment March 2011 - June 2012
Blockbuster May 2004 - March 2011
Skills
Social Networking, Social Media Marketing, Customer Service, Leadership, Social Media, Facebook, Microsoft Office, Editing, Microsoft Word, Sales
Education
Michigan State University 2006 — 2009
Bachelor of Arts, Communications
Jackson Community College 2004 — 2006
Holiday Inn Express & Suites March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
Loyola University of Chicago 1984 — 1988
Bachelor of Arts (B.A.)
Crowne Plaza Hotel February 2012 - September 2012
Holiday Inn Express & Suites March 2009 - February 2012
Holiday Inn Express June 2004 - September 2008
Skills
Micros, Opening Hotels, Hospitality, Opera, Guest Recovery, Pre-opening experience, Customer Satisfaction, Holidex, Guest Service Management, Rooms Division
Education
Greenville Technical College 2009 — 2013
Associate's degree, Business Management
Tri County Technical College 2004 — 2008
Associate, Office Systems
The Specialists Group LLC September 2015 - Present
INTRUST Bank Arena / SMG April 2013 - Present
Holiday Inn Express & Suites July 2012 - Present
Fahnestock HVAC, Electric, & Plumbing July 2013 - May 2015
Braum's Dairy Stores March 2012 - February 2013
Hawthorn Suites by Wyndham June 2011 - September 2011
Crestview Country Club October 2010 - April 2011
Rhino Linings September 2008 - November 2008
Denny's Restaurant September 2007 - October 2008
Skills
Management, Time Management, Banquets, Telephone Skills, Cashiering, Sales, Food & Beverage, Scheduling, Hospitality Industry, Customer Service, Microsoft Excel, Reservations, Accounting, Payroll, Contracts, Hotels, Hospitality, Restaurants, Customer Satisfaction
Education
Wichita Area Technical College 2015 — 2016
Accounting and Related Services
Friends University 2008 — 2011
Bachelor’s Degree, Business Administration and Management, General
Holiday Inn Express & Suites February 2015 - Present
Big Ventures Inc March 2014 - July 2015
Macys Inc January 2010 - March 2014
Turns Services Incorporated August 2005 - January 2010
Horizon Services, DDP Holdings Inc January 2003 - July 2005
Skills
Merchandising, Visual Merchandising, Retail, Loss Prevention, Assortment, Apparel, Fashion, Inventory Management, Styling, Customer Service, Trend Analysis, POS, Management, Store Management, Retail Sales, Store Operations, Driving Results, Merchandise Planning, New Store Openings, Sales, Sales Management, Customer Satisfaction, Inventory Control, Marketing, Hiring, Strategic Planning, Team Leadership, Planograms, Customer Retention, Sales Operations, Big Box, Time Management, Microsoft Word, Employee Training
Education
Morehouse College
Bachelor of Arts (B.A.), Business Administration and Management
Microtel Inn and Suites April 2013 - Present
Microtel Inn and Suites April 2012 - April 2013
Holiday Inn Express & Suites July 2008 - December 2009
Settle Inn and Suites April 2001 - September 2004
Skills
Customer Service, Customer Satisfaction, Customer Oriented, Front Office, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Hospitality Management
Education
Iowa Western Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Accounting
Kanesville High School 1996 — 2000
Diploma, Regular/General High School/Secondary Diploma Program
Comair 2006 - 2012
The Austrian-American Educational Commission (Fulbright Austria) 2008 - 2010
Hochschule Bremen 2007 - 2007
Messe Bremen 2006 - 2007
Holiday Inn Express & Suites 2003 - 2006
Skills
Customer Service, Program Management, Teamwork, Analysis, Airlines, Teaching, Flights, Security, English, First Aid, Transportation, German, Flight Safety, CFI, Aviation, Public Relations, Management, Research
Education
Carl Duisberg Center Cologne, Germany 2006 — 2006
Certificate in Advanced German (Level C2)
Miami University 2002 — 2005
Bachelor of Arts in International Studies
Miami University 2002 — 2005
Bachelor of Arts (B.A.)
Hochschule Bremen 2006 — 2006
CVS Pharmacy June 2011 - Present
Meadville Western Crawford County Chamber of Commerce May 2012 - August 2012
Holiday Inn Express & Suites September 2007 - November 2009
Skills
Customer Service, Time Management, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Teamwork, Data Entry, Sales, Customer Satisfaction, Cashiering, Outlook, Leadership, Telephone Skills, Inventory Management
Education
Edinboro University of Pennsylvania 2009 — 2013
Holiday Inn Express & Suites November 2011 - Present
Phone Directories Company July 2006 - August 2010
Skills
Front Office, Resorts, Rooms Division, Catering, Hotel Booking, Banquets, Sales, Customer Satisfaction, Sales Management, Restaurants, Opera, Event Management, Customer Service, Account Management, Trade Shows
Education
University of San Diego 2004 — 2005
Paralegal Certificate, Pre-Law Studies
Hawaii Pacific University 2002 — 2004
Bachelor of Arts (B.A.), Human Resources Management and Services
Community Life Center September 2014 - Present
Skyline Club August 2014 - Present
Lenscrafters August 2012 - Present
Skyline Club May 2014 - August 2014
EventzPlus January 2014 - May 2014
Holiday Inn Express & Suites May 2012 - August 2012
Holiday Inn Express & Suites May 2011 - August 2011
Skills
Event Planning, Microsoft Office, Social Media, Event Management, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Friendly Personality, Teamwork, Public Speaking, Social Networking, Facebook, Time Management, Self-motivated..., Multitasking Skills, Leadership, Sales, Retail, Events Coordination
Education
Midwest Bartenders School 2015 — 2015
Certificate of Completion, Bartending/ Mixology
Indiana University-Purdue University at Indianapolis 2012 — 2015
Bachelor's degree, Tourism, Convention, and Event Management
Indiana State University 2010 — 2012
Sonic Drive-In June 2015 - Present
Holiday Inn Express & Suites June 2014 - August 2014
Church's Chicken May 2011 - August 2012
Skills
Newspapers, Vice Presidents, Mayoral Council, Marching, Concert Band, Customer Service, Time Management, Microsoft Office, Leadership, Social Media Marketing, Microsoft Excel, Research, Editing, Teamwork, English, Creative Writing, Customer Satisfaction, Facebook, Advertising, Public Relations, Hospitality, Communication, Public Speaking
Education
Mississippi University for Women 2012 — 2016
Bachelor of Arts (BA), Communication and Media Studies
Holiday Inn Express & Suites October 2013 - Present
ManpowerGroup June 2013 - July 2013
Skills
Typing, Computers, English grammar, Multi Tasking, Microsoft Office, Handheld Devices, Handheld Computers, Stocking, Cleaning, Taking Orders, Time Management, Learning Quickly, Hotels
Education
Lincoln College 2013 — 2015
Associate's degree, Business Administration and Management, General
Lincoln Community High School 2009 — 2013
General Study
Emory Healthcare March 2015 - Present
Georgia State University January 2015 - Present
Holiday Inn Express & Suites October 2014 - March 2015
Choice Hotels International March 2014 - October 2014
Meliá Hotels International October 2013 - March 2014
Meliá Hotels International July 2012 - July 2013
Latin American Association January 2012 - May 2012
Georgia State University August 2010 - May 2012
Solufiestas Infantiles (Event Management) August 2008 - August 2010
Skills
Customer Service, Public Relations, English, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Satisfaction, Research, Outlook, Public Speaking, Management, Strategic Planning, Business Analysis
Education
Georgia State University - J. Mack Robinson College of Business 2015 — 2015
Master’s Degree, International Business
Georgia State University - J. Mack Robinson College of Business 2008 — 2012
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Holiday Inn Express & Suites February 2015 - Present
Best Western Plus Sterling Inn March 2014 - February 2015
Skills
Customer Service, Microsoft Office, Event Planning, Microsoft Word, Sales Management
Education
Madonna University 2010 — 2014
Bachelor's degree, Hospitality Administration/Management
Sheldon VMC September 2010 - March 2014
Holiday Inn Express & Suites 2010 - 2011
Skills
Animal Husbandry, Animal Welfare, Animal Care, Veterinary Technology, Laboratory Animal..., Laboratory Medicine
Education
Globe University 2014 — 2016
Sheldon High School 2010 — 2014
High School
Holiday Inn Express & Suites January 2015 - Present
Sears Holdings Corporation April 2013 - April 2015
Group 1 Automotive December 2013 - December 2014
Skills
Visual Arts, Administrative..., Fine Art, Contemporary Art, Cash Management, Cashiering, Customer Service, Graphic Design, Product Design, Sales, Customer Satisfaction, Automotive, Leadership, New Business Development, Team Building, Sales Management, Accounts Payable, Accounts Receivable, Invoice Processing, Microsoft Suites
Education
University of Phoenix 2014 — 2016
Bachelor of Science (BS), Marketing
Houston Community College 2009 — 2011
Associate’s Degree, Business Administration and Management, General
Holiday Inn Express & Suites January 2014 - Present
Skills
Customer Service, Document Processing, Westlaw, Microsoft Word, Hospitality, Sales, Time Management
Education
Joliet Junior College 2015 — 2015
Paralegal Certificate
Joliet Junior College 2014 — 2015