Hyatt Hotels Corporation
Industry: Hospitality company
DescriptionHyatt Hotels Corporation is an American multinational hospitality company that manages and franchises luxury hotels, resorts, and vacation properties. The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. Customer service: 0845 888 1234 Headquarters: Chicago, Illinois, United States CEO: Mark Hoplamazian (Dec 2006–) Parent organization: Global Hyatt
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Hyatt Hotels Corporation Employees
Hyatt Hotels Corporation December 2013 - Present
Hyatt Hotels Corporation May 2013 - December 2013
Rosen Hotels & Resorts June 2010 - May 2013
Skills
Hospitality Industry, Hotels, Hospitality, Hotel Management, Hospitality Management, Tourism, Food & Beverage, Event Management, Restaurants, Event Planning, Social Media Marketing, Facebook, Teamwork, Sales, Management, Resorts
Education
University of Central Florida 2010 — 2013
Bachelor of Science, Hospitality Management
Valencia Community College
Associate of Arts (A.A.), Art/Art Studies, General
Wyndham Vacation Ownership April 2015 - Present
Gran Bahia Principe Resort January 2013 - May 2014
Occidental Hotels & Resorts October 2011 - February 2013
Hyatt Hotels Corporation February 2010 - October 2011
InterContinental Hotels Group (IHG®) May 2003 - June 2008
InterContinental Hotels Group May 2003 - May 2006
InterContinental Hotels Group July 2001 - 2003
Hilton Worldwide February 1996 - March 2001
Skills
Customer Satisfaction, Training, Forecasting, Leadership, Cost Control, People Skills, Management, Hotels, Cleaning, Budgets, Housekeeping, Laundry, Time Management, Payroll, Hospitality Management, Revenue Analysis, Hospitality, Hospitality Industry, Hotel Management, Pre-opening
Education
Universidad Nacional Pedro Henríquez Ureña 1990 — 1994
Stardust LLC March 2014 - Present
Hyatt Hotels Corporation August 2009 - December 2013
Glen Annie Golf Club October 2006 - May 2009
Bargain Network August 2005 - May 2006
Skills
Front Office, Management, Project Planning, Invoicing, Training, Customer Service, Administrative..., Sales, Microsoft Excel, PowerPoint, Outlook, Telephone Skills, Service Recovery, Face to Face Sales
Education
University of California, Santa Barbara 2004 — 2009
Bachelor of Arts (B.A.), Sociology
Hyatt Hotels Corporation September 2011 - Present
Hyatt Hotels Corporation June 2006 - September 2011
Peabody Hotel Group September 2003 - May 2006
Skills
Hospitality, Hospitality Management, Hotels, Meeting Planning, Sales, Event Management, Event Planning, Food, Hospitality Industry, Hotel Management, Resorts, Revenue Analysis, Food, Trade Shows, Tourism
Education
University of Central Florida 2002 — 2006
Bachelor of Science (B.S.), Hospitality Administration/Management
Procore Technologies January 2015 - Present
Practice Fusion March 2014 - October 2014
Practice Fusion March 2013 - March 2014
Hyatt Hotels Corporation May 2011 - March 2013
Skills
Technical Support, NetSuite, Analytics, HIPAA, SaaS, Customer Support, Customer Satisfaction, EHR, Salesforce.com, Project Management
Education
University of California, Santa Barbara 2003 — 2007
Bachelor of Arts (B.A.), Environmental Studies
Green Door Dwellings August 2014 - Present
Fortress Construction Inc. September 2004 - Present
Red Sail Sports Hawaii March 1998 - March 2001
Hyatt Hotels Corporation June 1991 - April 1998
Skills
Construction, Construction Management, Customer Service, Negotiation, Contract Negotiation, New Business Development, Contractors, Budgets, Project Planning
Education
University of California, San Diego 1986 — 1990
Bachelor of Arts (B.A.), Communication and Media Studies
Incline High School 1982 — 1985
Sheraton Dallas April 2015 - Present
Hilton Lincoln Centre September 2012 - April 2015
Embassy Suites Dallas-Frisco February 2012 - July 2012
Hyatt Hotels Corporation August 2004 - January 2012
Interstate Hotels & Resorts 2001 - 2004
KLFY TV 10 1994 - 2001
Skills
Group convention sales, Meeting Planning, Hospitality Industry, Hospitality Management, Yield Management, Event Planning, Contract Negotiation, Marketing, Hospitality, Sales, Coaching, Leadership, Tourism, Trade Shows, Management, OnQ, Event Management, Corporate Events, Property Management..., Revenue Analysis, Rooms Division, Hotel Management
Education
University of Alabama 1976 — 1980
BS, Business Administration
Disney Cruise Line May 2015 - Present
The Walt Disney Company December 2012 - May 2015
The Walt Disney Company April 2010 - December 2012
Hyatt Hotels Corporation November 2010 - November 2011
Education
University of Central Florida 2008 — 2012
BS, Event Management
University of Central Florida 2008 — 2012
BS, Hospitality Management
Quarles & Brady LLP October 2009 - Present
Quarles & Brady LLP October 2007 - Present
Hyatt Hotels Corporation July 2005 - May 2007
Education
University of Arizona 2000 — 2004
Business Management
Progressive Insurance January 2013 - Present
Sheppard Pratt December 2008 - December 2012
Hyatt Hotels Corporation July 2007 - November 2008
Skills
Estimates, Microsoft Excel, Microsoft Office, Microsoft Project, SharePoint, Visio, Outlook, PowerPoint, Microsoft Word, Claims Handling, Healthcare, Customer Service, Customer Relations, SDLC, Problem Solving
Education
University of Maryland University College 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General, 1st year post grad
University of Baltimore 2008 — 2010
Health Systems Management, Health/Health Care Administration/Management, Undergrad
Lee, Hill & Rowe Insurors March 2010 - Present
Wells Fargo Bank 2009 - 2010
Wells Fargo Insurance Services May 2005 - March 2009
Hyatt Hotels Corporation May 2004 - May 2005
Clean Venture, Inc. May 2003 - November 2004
Best Western International July 1999 - May 2003
Jose Antonio Hotel August 1997 - July 1999
Hotel Riviera 1996 - 1997
Skills
Insurance, Customer Service, Property & Casualty..., Microsoft Office, Commercial Insurance, Training, Legal Liability, Professional Liability, Process Improvement, General Insurance, Security, Leadership, Strategic Planning, Team Leadership, Workers Compensation, Underwriting, Employment Practices..., Risk Management, Umbrella Insurance, Employee Benefits, Notary Public
Education
San Martin del Peru - Universidad de Tacna 1999 — 2003
Bachelor's Degree, Hotel and Restaurant Management
Universidad San Ignacio de Loyola 1994 — 1996
Computer Systems Analysis
Hyatt Hotels Corporation May 2013 - Present
Coppi's Organic April 2004 - July 2012
Skills
Customer Service, Hospitality, Hospitality Industry, Restaurants, Food, Restaurant Management, Menu Development, Catering, Fine Dining, Hotels, Hospitality Management, Banquets
Education
University of Bucharest 1997 — 2003
Master of Public Administration (MPA), Public Administration
Deloitte September 2013 - Present
Champaign High School August 2011 - Present
Hyatt Hotels Corporation May 2012 - August 2012
Skills
Microsoft Excel, Accounting, Microsoft Word, PowerPoint, Microsoft Office, Time Management, Finance, Team Leadership, Critical Thinking, Sarbanes-Oxley Act, Internal Audit
Education
University of Illinois at Urbana-Champaign 2012 — 2013
Master's degree, Accounting
University of Illinois at Urbana-Champaign 2008 — 2012
Bachelor of Science (B.S.), Accounting
University College Dublin 2011 — 2011
Semester Study Abroad Program
Nernx Hall High School
Hilton Atlanta November 2010 - Present
Hyatt Hotels Corporation August 1999 - November 2010
Skills
Hospitality Industry, Hotel Management, Resorts, Revenue Analysis, Hotels, Hospitality, Hospitality Management, Sales, Meeting Planning, Trade Shows, Event Management, Convention Services, Corporate Events, Customer Satisfaction, Food, Front Office, Leadership, Management, Tourism, Yield Management
Education
University of Alabama 1995 — 1999
Hospitality Management, Minor In General Business
Hyatt Hotels Corporation July 2014 - Present
Hyatt Hotels Corporation August 2013 - June 2014
Hyatt Hotels Corporation June 2011 - July 2013
Barclays Capital September 2008 - January 2009
Lehman Brothers March 2008 - September 2008
Skills
Marketing, Microsoft Office, Business Services, Oracle Applications, Management, SharePoint, Strategy, Medallia, Consumer Insights, Analysis, Training, Analytics, E-commerce, Market Research, Marketing Strategy, Data Analysis, Market Analysis, Integrated Marketing, Marketing Research, PowerPoint, Public Speaking, Business Strategy, Account Management, Microsoft Excel, Hospitality, Marketing Communications, Strategic Planning, Project Management, Marketing Management, Customer Service, Customer Satisfaction..., Customer Insight
Education
University of Chicago 2012 — 2013
Integrated Marketing
University of California, Los Angeles 2006 — 2010
International Development Studies, Urban Planning
New Roads School 2002 — 2006
Hyatt Hotels Corporation June 2015 - Present
Hyatt Hotels Corporation September 2014 - June 2015
Hyatt Hotels Corporation November 2012 - September 2014
Hyatt Hotels Corporation June 2012 - November 2012
Hyatt Hotels Corporation February 2011 - June 2012
The Walt Disney Company February 2010 - November 2010
Hampton Inn June 2009 - February 2010
AmeriSys, Inc. January 2008 - June 2009
Skills
Fluent Spanish, Microsoft Office, Opera Certified, OnQ Certified, Guest Service, Hospitality Management, Opera, Hotels, Guest Satisfaction, Hospitality Industry, Customer Satisfaction, Customer Service, Spanish, Rooms Division, Hospitality, Food & Beverage, Time Management, Front Office, Training, Hotel Management, Tourism, Resorts, Property Management...
Education
University of Central Florida 2008 — 2010
Bachelor of Science, Hospitality Management
Valencia College 2008 — 2008
A.A., General Studies
Oracle October 2014 - Present
MICROS Systems Inc June 2013 - October 2014
MICROS Systems Inc March 2011 - February 2013
MICROS Systems, Inc. August 2008 - March 2011
Coral Hospitality March 2008 - August 2008
Hyatt Hotels Corporation February 2002 - March 2004
Skills
Opera, Hotels, Property Management..., Training, Hospitality, Customer Service, Hospitality Management, Microsoft Office, Event Management, Food & Beverage, Hotel Management, POS, Front Office, Resorts, Revenue Analysis, Micros, Software Implementation, Forecasting, Yield Management, Management, MICROS
Education
University of Central Florida 2004 — 2008
Bachelor's of Science, Hospitality
Hyatt Hotels Corporation January 2015 - Present
Hyatt Hotels Corporation November 2011 - Present
Walt Disney World April 2007 - October 2012
Skills
Hospitality, Hotels, Training, Hospitality Management, Tourism, Event Planning, Hiring, Recruiting, Social Media, Human Resources, Employee Training, Event Management, Hospitality Industry, Food & Beverage, Facebook, Social Media Marketing, Social Networking, Corporate Events, Interviews, Opera, Front Office, Rooms Division, Concierge Services, Property Management..., Resorts, Customer Satisfaction, Time Management, Guest Recovery, Hotel Booking, Tourism Management, New Hire Orientations, Hotel Management, Guest Service Management
Education
University of Central Florida 2009 — 2012
Bachelor of Science (BS), Hospitality Management
Hyatt Hotels Corporation April 2015 - Present
The Green Chicago Restaurant Coalition January 2014 - March 2015
Delta Institute February 2013 - August 2013
New Trier High School District February 2013 - May 2013
Go Green Wilmette November 2012 - March 2013
Illini4000 for Cancer August 2011 - August 2012
University of Illinois May 2011 - May 2012
University of Illinois August 2010 - May 2012
University of Illinois May 2010 - May 2012
University of Illinois May 2010 - May 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Environmental Awareness, Public Speaking, ArcGIS, Environmental Science, Photoshop, Teamwork, Sustainability, GIS, Social Media, Environmental Impact..., English, Ecology, Report Writing, Nonprofits
Education
University of Illinois 2008 — 2012
Bachelor of Science, Natural Resources and Environmental Sciences
University of Aberdeen
Bachelor of Science (B.S.), Natural Resources and Environmental Sciences
Hyatt Hotels Corporation July 2014 - February 2015
Villa la Estancia Nuevo Vallarta April 2013 - June 2014
Karisma Hotels & Resorts November 2011 - February 2013
JW Marriott July 2011 - November 2011
Renaissance Hotels August 2009 - June 2011
Renaissance Hotels April 2008 - July 2009
JW Marriott January 2007 - April 2008
Marriott International November 2005 - January 2007
Marriott International December 2002 - October 2005
JW Marriott February 2001 - November 2002
Skills
Restaurant Management, Micros, Banquets, Menu Development, Food & Beverage, New Restaurant Openings, Budget Process, Capex, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Pre-opening, Food, Culinary Skills, Resorts, Fine Dining, Hospitality, Restaurants, Catering, Customer Satisfaction, Pre-opening experience, Cuisine, Recipes, Wine, Guest Service Management, Leisure, Food Service, Pastry, Gourmet, Menu Engineering, Lodging, Convention Services, Tourism, Opening Hotels, Rooms Division, Sanitation, Property Management..., Front Office, Revenue Analysis, Opera, Banquet Operations
Education
Universidad de Guadalajara 1991 — 1995
Collegue, Tourism and Travel Services Management
Hyatt Hotels Corporation April 2010 - Present
Hyatt Regency DFW January 2009 - May 2010
Hyatt Regency January 2007 - December 2008
Hyatt Regency May 2004 - January 2007
Dallas Regional Chamber February 2001 - April 2004
Up With People June 2000 - December 2000
Up With People June 1997 - June 2000
Up With People January 1996 - June 1997
Skills
Employee Relations, Hiring, Coaching, Performance Management, Talent Acquisition, MBTI, Recruiting, Hotels, Training, Employee Engagement, Staff Development, Leadership Development, College Recruiting, Customer Service, Hospitality Industry, Human Resources, Team Building, Organizational..., Succession Planning, Interviews, Management, Employee Training, Talent Management, Hospitality, Workshop Facilitation, Hospitality Management, Onboarding, Benefits Administration, Career Development, Strategy, New Hire Orientations, Labor Relations, Deferred Compensation, Temporary Placement, Innovation, HRIS, Time Management, Employee Benefits, Leadership
Education
University of Alabama 1991 — 1995
B.A., Public Relations/Spanish
Carroll High School 1987 — 1991
Hyatt Hotels Corporation February 2015 - Present
MdotM May 2014 - February 2015
UC Davis August 2013 - September 2013
Morgan Stanley Investment Management July 2013 - August 2013
UC Davis June 2013 - August 2013
University of Illinois at Urbana-Champaign July 2011 - August 2011
Education
University of California, Davis 2012 — 2014
Master's Degree, Statistics
University of California,Davis 2011 — 2012
MS, Agricultural and Resource Economics
Zhejiang University 2008 — 2012
Bachelor, Applied Biological Science
Zhejiang University 2009 — 2011
Special Program, Agricultural Economics, 3.8/4.0
University of Illinois at Urbana-Champaign
wenzhou middle school
Sun Valley Resort September 2011 - Present
Education / Medical Fields April 2007 - August 2011
Self -Employed April 2001 - March 2007
Old Republic Title Company March 1990 - March 2001
Hyatt Hotels Corporation September 1987 - February 1990
Vail Resorts October 1982 - May 1987
American Airlines June 1977 - September 1982
Skills
Marketing, Sales, Tourism, Hospitality, Marketing Strategy, Public Relations, Event Management, Account Management, Trade Shows, Hospitality Management, Food & Beverage, Microsoft Word, Hotels, Social Media Marketing, Social Networking, Event Planning, Sales Management, Advertising, Corporate Events, Online Advertising, Customer Satisfaction, Microsoft Office, Business Development, Marketing Communications, Graphic Design, Team Leadership, Social Media, New Business Development, Contract Negotiation, Networking, Outlook, Outsourcing, Project Management, Public Speaking, Program Management, PowerPoint, Customer Service, Strategy, Team Building, Teaching, Teamwork, Creative Writing, Writing, Yoga, Management
Education
UCLA 1977 — 1981
Graphic Design
University of California, Los Angeles 1977 — 1981
Graphic Design
Wilson Produce LLC August 2013 - Present
Hyatt Hotels Corporation May 2012 - July 2013
Skills
Digital Marketing, Hospitality, Social Media Marketing, Psychology, Public Relations, Marketing Communications, Advertising, Email Marketing, Online Marketing, Online Advertising
Education
University of Arizona 2007 — 2011
Bachelor of Arts, Consumer Marketing, Sociology, Pyschology
Starbucks August 2013 - Present
Chevy's Fresh Mex January 2013 - August 2013
Real Mex Restaurants October 2012 - August 2013
Real Mex Restaurants February 2010 - October 2012
Chevy's Fresh Mex July 2009 - February 2010
Peet's Coffee & Tea January 2007 - November 2007
Hyatt Hotels Corporation December 2006 - November 2007
Skills
Training, Customer Service, Finance, Cost Control, Budgets, Bilingual-English/Spanis..., Hiring, Restaurants, Hospitality, Hospitality Management, Recruiting, Microsoft Excel, Food & Beverage, Multi-unit, Food Service
Education
Universidad Nacional de Mar del Plata
Bachelor of Science (BS), Economics
Utah Department of Workforce Services, Refugee Services Office February 2014 - Present
Hyatt Hotels Corporation November 2013 - February 2014
Autry National Center October 2010 - October 2013
Autry National Center August 2008 - October 2010
Autry National Center June 2007 - August 2008
Assistance League of Flintridge June 2007 - July 2007
University of California, Santa Cruz September 2006 - March 2007
Skills
Museums, Volunteer Management, Stewardship, Nonprofits, Fundraising, Interpersonal..., Critical Thinking, Facilitation, Coordination, Customer Service, Project Management, Task Orientation, Networking, Microsoft Office, Outlook, Raiser's Edge, Google Docs, Counterpoint POS, Navicat, Joomla
Education
UC Santa Cruz 2003 — 2007
Bachelor's degree, History
UC San Diego 2010 — 2011
Business Certificate, Copyediting
Disney Destinations August 2004 - Present
Disney Destinations 2004 - Present
Hyatt Hotels Corporation December 2001 - August 2004
Hyatt Hotels Corporation August 1991 - December 2001
Skills
Meeting Planning, Hospitality, Hotels, Event Management, Event Planning, Team Management, Management, Connecting People, Strategic Partnerships, Social Media Marketing, Trade Shows, Social Networking, Public Relations, Sales, Marketing, Marketing Communications, Corporate Events, Contract Negotiation, Budgets, Advertising, Leadership, Social Media, Online Marketing, Team Building, Market Planning, Customer Service, New Business Development, Tourism, Account Management, Training, Strategic Planning, Online Advertising, Team Leadership, Business Development, CRM, Email Marketing, Sales Management, Customer Satisfaction
Education
University of Central Florida 1987 — 1994
Bachelor of Science, Health Services Administration
Ed Voyles Acura May 2013 - Present
Southtowne Automotive Group November 2006 - May 2013
Hyatt Hotels Corporation September 2000 - November 2006
HOSPITALITY WORLD WIDE SERVICES June 1998 - September 2000
Skills
Automotive, Automobile, Automotive Aftermarket, Vehicles, Customer Satisfaction, Parts, Profit, Negotiation, New Business Development, Sales Management, Customer Service, Marketing Strategy, Inventory Management, Sales, Dealers, Customer Retention, Dealer Management
Education
SUNY Albany 1992 — 1996
Bachelor's degree, BUSINESS/SOCIOLOGY
SUNY COBLESKILL 1992 — 1993
Associate's degree, Business Administration and Management, General
Soho House Group August 2014 - Present
Make Meaning - National Retail Entertainment Destination Company July 2012 - July 2014
Live Nation Worldwide / House of Blues Entertainment December 2005 - July 2012
The Standard Hotels May 2003 - December 2005
Hyatt Hotels Corporation August 1998 - April 2003
Skills
Employee Relations, Hospitality, Hotels, Hospitality Industry, Human Resources, Recruiting, Performance Management, Employee Benefits, Labor Relations, Employee Engagement, Resorts, Coaching, Benefits Administration, Customer Service, HR Policies, Strategic Planning, Organizational..., Entertainment Industry, Conflict Resolution, HRIS, Talent Acquisition, Succession Planning, Deferred Compensation, Personnel Management, Training, Payroll, Onboarding, Interviews, Leadership, PeopleSoft, Organizational..., ADP Payroll
Education
University of California, Riverside
BA, Business Administration/Human Resources Management
Sheraton old San Juan November 2012 - Present
Sheraton Old San Juan Hotel & Casino May 2009 - November 2012
Kemper Sport June 2008 - May 2009
Hilton Worldwide April 2006 - May 2008
Hilton Worldwide February 2005 - April 2006
Hilton Worldwide June 2004 - February 2005
Hyatt Hotels Corporation May 2002 - June 2004
Hyatt Hotels Corporation January 1995 - May 2002
Skills
Hospitality Management, Hospitality, Resorts, Banquets, Hotels, Hospitality Industry, Hotel Management, Revenue Analysis, Food & Beverage, Pre-opening, Restaurant Management, Micros, Front Office, Tourism, Catering, Menu Development, Fine Dining, Rooms Division, Recipes, Sanitation, Yield Management, Restaurants, Chef, Cuisine, Culinary Skills, OnQ, Pre-opening experience, Guest Service Management, Opening Hotels, Menu Costing, Property Management..., Cooking, Purchasing, Menu Engineering, Food, Food Safety, Wine, Convention Services, P&L, Hotel Booking, Gourmet, MICROS, Event Management, Customer Service, Customer Service..., Team Leadership
Education
Universidad Central de Bayamón 1999 — 2001
Associate's degree, Business Administration and Management, General
Globelle Tecnical Institute, Vega Baja, PR 1994 — 1996
Associate's degree, Cooking and Related Culinary Arts, General
Hyatt Regency Orlando Airport January 2013 - Present
Hyatt Hotels Corporation January 2012 - January 2013
Coco Key Hotel and Water Resort 2010 - 2011
Central Florida Hotel & Lodging Association (CFHLA) August 2010 - December 2010
Skills
Customer Service, Guest Recovery, Supervisory Experience, Hospitality Management, Hospitality Industry, Hotels, Pre-opening, Rooms Division, Hospitality, Resorts
Education
University of Central Florida 2008 — 2012
Bachelor of Science (BS), Hospitality Management
Auction.com May 2013 - Present
Atlas Marketing Concepts, Inc. February 2012 - October 2012
The Upsidedown Plaza February 2007 - November 2011
Surin West January 2006 - February 2007
James Bell Language School June 2005 - December 2005
Alabama School of Fine Arts August 2004 - May 2005
Framing Suppliers January 2003 - January 2004
Hyatt Hotels Corporation January 2002 - January 2003
Skills
Management, Road Warrior, Auction Management, Property Auctions, Auctioneers, Bartending, Teaching, Team Building, Team Leadership, Team Management, Cross-functional..., Training, Employee Training, Travel Management, Business Travel, Travel, Project Coordination, Events Coordination, Team Coordination, Scheduling, Flexible Schedule, Troubleshooting, Real Estate Transactions, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Exchange, ADP E-Time, Concur, PowerPoint, Problem Solving, Creative Solutions..., English Literature, English Grammar, English Teaching, Business English, Editing, Versatile Writer, History, Report Writing, Creative Writing, Expense Reports, Interviewing Skills, Hiring, Onboarding, Supply Ordering, Real Estate, Licensed Auctioneer
Education
University of Alabama at Birmingham
Bachelor of Applied Science (BASc), History, 3.25
TEFL Worldwide Prague 2005 — 2005
TEFL Certification, Teaching English as a Second or Foreign Language/ESL Language Instructor
DBR Development Management, LLC 2008 - Present
Dorado Beach Company, LLC 2004 - 2008
Hyatt Hotels Corporation 1998 - 2002
Skills
Microsoft Word, Microsoft Excel, PowerPoint, IT Operations, IT Management, Customer Service, Microsoft Office, IT Strategy, Windows, Windows 7, Troubleshooting, Business Analysis, System Administration, Visio, Project Management, Audio Visual System..., Audio Visual Integration, VoIP, Networking, SharePoint, Software Documentation, Databases, Active Directory, Computer Hardware, Windows Server, Information Technology, Microsoft Exchange, IT Solutions, IT Infrastructure..., Datacenter..., Application Servers, Applications, IT Project & Program..., Virtualization, IT Service Management, Network Administration, Help Desk Support, Citrix, Servers, Data Center, Switches, Operating Systems, Firewalls, Technical Support, Hardware, Cisco Technologies, Security, HP, Infrastructure, Cloud Computing
Education
Bayamon Central University 1992 — 1996
Bachelor's degree, Information Technology
Universidad de Puerto Rico 2008 — 2008
CCNA
Universidad Politecnica 2013 — 2013
PMP
Foodservice Design Associates, Inc. February 2015 - Present
Nona Blue Resturant March 2013 - November 2014
Nextage Realty International, LLC August 2013 - November 2013
Osceola Regional Medical Center November 2011 - November 2012
Tijuana Flats Burrito Co. April 2009 - July 2011
Hyatt Hotels Corporation November 2006 - January 2009
Skills
Microsoft Word, Microsoft Excel, Social Media, Microsoft Office, Customer Service, Teamwork, Leadership, Marketing, Cpr Certified, Outlook, Facebook, Event Planning, Public Speaking, Time Management, Event Management, Public Relations, Sales, PowerPoint, Social Networking
Education
University of Central Florida 2012 — 2014
Bachelor of Science (BS), Organizational Communication, General
Valencia Community College 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Cushman & Wakefield June 2010 - June 2015
Studley, Inc. May 2007 - June 2010
Hyatt Hotels Corporation 2004 - 2006
Skills
Marketing Communications, Marketing, Budgets, Marketing Strategy, Negotiation, Contract Negotiation, Real Estate, Strategic Planning, Market Analysis, Market Research
Education
University of California, San Diego 2000 — 2004
B.A., Communications
UC Berkeley March 2013 - Present
Rolls-Royce Engine Services Oakland May 2011 - March 2013
Forest City Enterprises December 2010 - March 2011
Hilton Garden Inn September 2007 - March 2009
Larkspur Landing Home Suite Hotel May 2005 - September 2007
Hyatt Hotels Corporation November 1990 - April 2005
Skills
Budgeting, Pro Tools, Microsoft Office, Customer Service, Building Maintenance, Process Scheduler, Music, Preventive Maintenance, Facilities Management, Hotels, Outlook, Budgets, Operations Management, Inventory Management, PowerPoint, Business Strategy, Hospitality Management, Hospitality Industry, Music Industry, Maintenance & Repair, Event Management, Leadership, Customer Satisfaction, Contract Negotiation, Contract Management, Team Building, Training, Management, Microsoft Word, Microsoft Excel, Hospitality, Construction, Construction Management, Project Planning
Education
Skyline College 1992 — 2013
Art / History
San Francisco State University 2007 — 2009
Music Audio Engineering
Local 39 Stationary Engineers 2005 — 2007
Building Maintenance
Galileo High School 1983 — 1986
General
San Francisco State University
Africana Studies
University of California, Berkeley
Project Management
Starwood Hotels & Resorts Worldwide, Inc. November 2013 - Present
Hyatt Hotels Corporation January 2012 - February 2013
Hyatt Regency Bethesda July 2011 - January 2012
Hyatt Hotels Corporation November 2010 - July 2011
Hyatt Hotels Corporation May 2010 - November 2010
Hyatt Hotels Corporation May 2009 - May 2010
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Front Office, Revenue Analysis, Food & Beverage, Resorts, Banquets, Catering, Rooms Division, Yield Management, Event Management, Customer Service, Meeting Planning, Micros, Event Planning, Corporate Events, Restaurants, Opening Hotels, Budget Forecasts, Budget Setting, Budgets, Demand Forecasting, Price Setting, STAR, Operations Management, Forecasting, Revenue Forecasting, Property Management...
Education
University of Central Florida 2005 — 2009
Bachelor of Science (BS), Finance, General
Make-A-Wish America April 2015 - Present
International Specialty Engineered Lubricants February 2012 - Present
Hyatt Hotels Corporation November 2010 - February 2012
Rosen Shingle Creek February 2006 - November 2010
Skills
Hospitality Management, Convention Services, Account Management, Revenue Analysis, Sales, Strategic Planning, Property Management..., Trade Shows, Lubricants, Sales Management, Being Freaking Amazing, Yield Management, Customer Service..., Quality Control, Logistics Management, Business Strategy
Education
University of Central Florida 2006 — 2008
Master of Science (M.S.), Management
University of Central Florida 2002 — 2006
Bachelor of Science (B.S.), Hospitality Management
Totalstay Group/Exclusively Hotels January 2012 - July 2014
Hyatt Hotels Corporation July 1995 - September 2011
All Wynds Travel/New Destinations Travel January 1990 - June 1995
Skills
Event Planning, Social Networking, B2B, Relationship Marketing, Building Relationships, Building Brand Awareness, Product Knowledge, Project Coordination, Salesforce.com, Microsoft Office, Facebook, Negotiation, Increasing Sales, New Business Development, Sales Promotion, Event Management, Hospitality, Hotels, Incentives, Leadership, Leisure, Leisure Travel, Management, Marketing, Marketing Strategy, Project Management, Public Speaking, Resorts, Sales, Strategic Partnerships, Tourism, Trade Shows, Training, Travel Management, Customer Service, Hospitality Industry
Education
University of California, Los Angeles
BA, Sociology
Irvine Company June 2003 - Present
Hyatt Hotels Corporation January 1986 - June 2003
Education
University of California, Irvine 2001 — 2004
Facility Management
U.S. Department of State June 2014 - Present
NetCentrics April 2013 - June 2014
Hyatt Hotels Corporation September 2009 - June 2012
Helicopter Support Inc September 2008 - January 2009
Helicopter Support Inc May 2008 - September 2008
Helicopter Support Inc May 2007 - August 2007
Helicopter Support Inc June 2006 - August 2006
University of Bridgeport 2002 - 2004
Education
University of Bridgeport 2004 — 2008
Bachelors of Science, Computer Engineering, Mathematics
Alena Hospitality September 2013 - February 2014
Alena Hospitality February 2014 - 2014
IHG September 2008 - August 2013
Hyatt Hotels Corporation June 2000 - September 2008
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Revenue Analysis, Resorts, Hotel Management, Yield Management, Pre-opening, Food & Beverage, Customer Satisfaction, Banquets, Opening Hotels, Micros, Front Office, Property Management..., Hotel Booking, Rooms Division, Catering, Tourism, Restaurants, Lodging, OnQ, Fine Dining, Guest Service Management, Menu Development, Opera, Leisure, Cuisine, Meeting Planning, Concierge Services, Menu Engineering, Restaurant Management, Culinary Skills, Luxury, Income Statement, Wine, Food, Hiring, Recipes, Food Service, Cost Control, Convention Services, Pre-opening experience, Business Travel, Corporate Events, Wedding Planning, Travel Management, Trade Shows, MICROS
Education
University of Central Florida
Hartstone Inn June 2013 - Present
Hyatt Hotels Corporation August 2011 - December 2011
Restaurante Bugambilias December 2010 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching
Education
Universidad del Valle de México 2010 — 2014
International Bachelor in Gastronomy Business Administration, Hospitality Administration/Management, Food, beverage and tourism
Cigna Healthcare August 2013 - Present
Hertz January 2013 - Present
Walt Disney World May 2009 - July 2013
Hyatt Hotels Corporation May 2012 - November 2012
BUENA VISTA PALACE February 2011 - May 2012
Skills
Opera, Microsoft Office, Guest Recovery, Microsoft Word, Microsoft Excel, PowerPoint, Guest Service Management, Customer Service, Hotels, Front Office
Education
University of Central Florida 2008 — 2012
Bachelor's degree, Hospitality Management
University of Central FloridaRosen College of Hospitality Management 2008 — 2012
Bachelor of Science (BS), Hospitality Management
Chaparral High School 2004 — 2008
High School Diploma, Hospitality Administration/Management
Kilroy Realty Corporation February 2015 - Present
Hines October 2007 - January 2015
Four Seasons Hotels and Resorts July 2006 - October 2007
Hyatt Hotels Corporation June 2002 - July 2006
Mindshare September 2000 - February 2002
Skills
LEED Green Associate, LEED Accredited, Corporate Real Estate, Renovation, Budgets, High Rise, Mixed-use, Elevator Modernization, Tenant Improvement, Customer Service, Contract Management, Hospitality, Lease Administration, Yardi Voyager, Kardin, Management, Project Management, New Business Development, Marketing, Strategic Planning, Commercial Real Estate
Education
UCLA 1995 — 2000
BS, Psychobiology
Hyatt Hotels Corporation August 2009 - Present
CCSatermo Marketing. LLC October 2011 - July 2013
Skills
Hospitality, Hotels, Property Management..., Hospitality Management, Hospitality Industry, Event Planning, Food & Beverage, Micros, Hotel Management, Tourism, Event Management, Meeting Planning, Resorts, Front Office, Catering, Social Media, Customer Service, Restaurants, Microsoft Office, PowerPoint, Yield Management
Education
UOP, Brookfield WI 2008 — 2011
Bachelor of Science in Business, Hospitality Management
Universidad Ricardo Palma 2001 — 2006
Turismo y Hoteleria
Colegio San Jorge de Miraflores 1988 — 1999
Hyatt Hotels Corporation March 2015 - Present
Hyatt Regency Chicago October 2013 - February 2015
Hyatt Regency Chicago April 2013 - September 2013
Hyatt Morristown at Headquarters Plaza November 2011 - March 2013
Hyatt Regency Grand Cypress Resort May 2010 - October 2011
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Front Office, Property Management..., Rooms Division, Resorts, Micros, Food & Beverage, Event Planning, Guest Service Management, Tourism, Banquets, Event Management, Hotel Booking, Concierge Services, Restaurants, Opera, Yield Management, Customer Service, Leadership, Meeting Planning, Customer Satisfaction, Menu Development, Housekeeping, Purchasing, Payroll Analysis, Purchase Management, Guest Recovery, MICROS
Education
University of Central Florida 2007 — 2010
Bachelor of Science, Hospitality Management
Lesyin American School in Switzerland
High School Diploma
Hyatt Regency June 2013 - Present
Hyatt Regency March 2012 - June 2013
Hyatt Hotels Corporation 2013 - 2013
Marriott Vacation Club International July 2010 - March 2012
Marriott Vacation Club International December 2009 - July 2010
ARAMARK May 2009 - September 2009
Medi Weightloss Clinics August 2007 - May 2009
Peabody Hotel January 2007 - November 2008
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Front Office, Food & Beverage, Leadership, Resorts, Micros, Property Management..., Rooms Division, Customer Service, Recruiting, Human Resources
Education
University of Central Florida 2005 — 2009
Hospitality Management, Hospitality, Sales, Marketing
Monterey Bay Aquarium October 2013 - Present
Monterey Bay Aquarium January 2007 - October 2013
The Blackstone Group January 2006 - January 2007
Hyatt Hotels Corporation 1995 - 2006
Walt Disney World June 1990 - March 1995
Skills
Operations Management, Museum Education, Customer Experience, Hospitality, Hotels, Customer Service, Public Speaking, Tourism, Strategic Planning, Non-profits, Employee Relations, Resorts, Event Management, Food & Beverage, Management, Program Management, Museums, Event Planning, Training, Leadership, Budgets, Team Building, Hospitality Industry
Education
University of Arizona 1990 — 1994
Bachelor of Arts, Psychology and Business
Hyatt Hotels Corporation May 2014 - Present
VOA Associates Incorporated March 2011 - April 2014
Federal Reserve Bank of Chicago 2010 - 2011
FGA - Project Management & Client Representation 2006 - 2011
Harris Bank - BMO (Bank of Montreal) 2006 - 2009
Skidmore Owings & Merrill LLP 2004 - 2006
City of Chicago 2002 - 2004
VOA Associates Incorporated 1995 - 2002
CSE Construction 1994 - 1994
Bertrand Goldberg & Associates 1983 - 1994
Skills
Submittals, Sustainable Design, Architectural Design, LEED, LEED AP, Construction Management, Architecture, Construction, Design Research, Mixed-use, Project Planning, Renovation
Education
University of Illinois at Chicago 2001 — 2004
MBA, Business
University of Michigan 1981 — 1983
M. Architecture, Architecture
Universidade Presbiteriana Mackenzie 1974 — 1979
B. Architecture, Architecture
Escola Graduada de Sao Paulo 1969 — 1973
High School
Loews Hotels January 2015 - Present
Loews Hotels July 2013 - Present
Loews Hotels August 2015 - August 2015
Hyatt Hotels Corporation December 2011 - February 2013
Hyatt Regency November 2010 - December 2011
Hyatt Regency 2009 - November 2010
Hyatt Regency June 2008 - October 2009
Hyatt Regency May 2007 - June 2008
Hyatt Regency December 2005 - May 2007
Loews Hotels November 2003 - December 2005
Skills
Property Management..., Revenue Analysis, Hotel Management, Rooms Division, Resorts, Opera, Forecasting, Hotels, Hospitality, Front Office, Training, Hospitality Industry, Micros, Customer Satisfaction, Pre-opening
Education
University of Central Florida 2004 — 2006
B.S., Hospitality
Castle Group November 2012 - Present
Hyatt Hotels Corporation January 2007 - August 2011
Education
University of Central Florida 2002 — 2006
Bachelor’s Degree, Hospitality Administration/Management
Eurest December 2014 - Present
Hyatt Regency Coconut Point December 2012 - November 2014
Hyatt Hotels Corporation July 2011 - December 2012
Hyatt Hotels Corporation December 2007 - May 2009
Hyatt Hotels Corporation December 2006 - December 2007
Skills
Banquets, Banquet Management, Catering, Catering Admin, Convention Services, Customer Service, Hospitality Management, Resorts, Restaurant Management, Culinary Skills, Management, Food, Bartending, Event Management, Meeting Planning, Property Management..., Restaurants, Revenue Analysis
Education
University of Central Florida 2003 — 2005
Bachelor of Science (B.S.), Hospitality Management
GO! EXPERIENCE DESIGN March 2015 - Present
Long Beach Independent November 2014 - Present
Falling Mirrors Collective March 2014 - Present
Bixby Knolls Business Improvement Association September 2012 - Present
Hyatt Hotels Corporation July 2009 - Present
Odyssey Foods January 2000 - Present
International City Theatre September 2010 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Social Networking, Event Planning, Event Management, Social Media Marketing, Grant Writing, Marketing Strategy, Community Development, Facebook, Management, Community Outreach, Public Speaking, Blogging, Fundraising
Education
University of California, Los Angeles 2010 — 2012
Extension Program, Theatre/Theatre Arts Management
University of Arizona 2004 — 2008
Bachelors of Arts, Political Science, History
CBT Automotive Network March 2014 - May 2015
Never Enough Thyme February 2003 - March 2014
Baptist Health System April 1988 - April 1989
FREE LANCE 1988 - 1989
Chattanooga Times Free Press January 1987 - 1988
Hyatt Hotels Corporation 1986 - 1987
Skills
Management, Magazines, Publications, Publishing, Public Relations, Event Planning, Newspapers, Customer Service, Leadership, Press Releases, Feature Articles, Microsoft Office, Social Media, Sales, Marketing, Microsoft Excel, Budgets, PowerPoint, Social Media Marketing, Social Networking
Education
University of Alabama 1980 — 1985
BA in Communication, Public Relations
Gartner February 2014 - Present
Hyatt Hotels Corporation September 2012 - February 2014
Hyatt Hotels Corporation February 2011 - September 2012
Hyatt Hotels Corporation November 2009 - February 2011
Hyatt Hotels Corporation June 2009 - November 2009
Hyatt Hotels Corporation May 2008 - June 2009
Skills
Sales, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Resorts, Training, Hotel Management, Revenue Analysis, Front Office, Property Management..., Rooms Division, Leadership, Customer Satisfaction, Management
Education
University of Central Florida 2005 — 2009
B.S., Hospitality Management
Spinelli Residential Group at Austin Portfolio Real Estate 2014 - Present
Hyatt Hotels Corporation May 2013 - December 2014
The Grove at SouthCreek May 2012 - January 2013
Bullsprig August 2011 - January 2012
University of Nevada Panhellenic Executive Council December 2010 - December 2011
Reno-Tahoe Open May 2011 - September 2011
Montrêux Real Estate office May 2011 - September 2011
Skills
Event Planning, Marketing, Social Media, Social Media Marketing, Time Management, Microsoft Office, Organization, Coordinating Events, Outstanding time..., Integrated Marketing..., Italian, PowerPoint, Marketing Communications, Facebook, Public Relations, Corporate Events, Meeting Planning, Press Releases, Online Marketing, Blogging, Fashion, Creative Writing, Leadership, Customer Service, Real Estate, Real Estate Transactions, Negotiation, Buyer's Agent, Buyer Representation
Education
University of Nevada-Reno 2008 — 2012
B.S., Marketing
Università degli Studi di Torino / University of Turin 2012 — 2012
Italian Studies
Galena High School 2004 — 2008
Honors Diploma
Marriott Miami Airport Campus August 2014 - Present
Miami Airport Marriott Campus May 2013 - Present
Sheraton Miami Airport Hotel & Executive Meeting Center December 2010 - May 2013
Wyndham Worldwide December 2009 - December 2010
Wyndham Worldwide July 2005 - December 2009
Sofitel Luxury Hotels and Resorts June 2003 - June 2005
Hyatt Hotels Corporation February 1994 - May 2003
Skills
Hands-on leader, People-oriented, F&B Management, F&B Operations, Mentoring Of Staff, Food & Beverage, Hospitality Industry, Hotel Management, Hotels, Hospitality Management, Tourism, Yield Management, Hospitality, Leadership, Training, Management, Banquets, Budgets, Sales, Restaurants, Revenue Analysis, Resorts, Menu Development, Property Management..., Customer Service, Rooms Division, Pre-opening, Micros, Front Office, Catering, Culinary Skills, Opera, Hotel Booking, Opening Hotels, Delphi, MICROS
Education
Universidad Nacional Pedro Henríquez Ureña 1988 — 1993
Bachelor, Information Systems
Airbnb May 2015 - Present
Google May 2011 - May 2015
Zvents (acquired by StubHub!) December 2009 - May 2011
Citysearch November 2008 - December 2009
Hyatt Hotels Corporation December 2005 - November 2008
Skills
Advertising, SEM, Online Advertising, Lead Generation, New Business Development, New Customer..., Spanish, Hospitality, Event Planning, Tourism, Events, Online Marketing, Digital Media, Sales, Sales Management
Education
California State University-Northridge 2000 — 2005
Spanish Language and Culture, Studies in Business
Universidad Complutense de Madrid 2003 — 2004
Spanish Language & Culture
Hyatt Hotels Corporation August 2014 - Present
NXUP Magazine August 2013 - Present
Hyatt Hotels Corporation June 2012 - Present
Hyatt Hotels Corporation December 2011 - June 2012
Hyatt Regency December 2010 - January 2012
University of Central Florida May 2010 - May 2011
Earl Nobles Family Center June 2009 - February 2011
VillaDirect® April 2010 - November 2010
Inside Hospitality™ LLC October 2009 - February 2010
Rosen Hotels & Resorts January 2009 - November 2009
Skills
Event Planning, Social Networking, Social Media Marketing, Fundraising, Strategic Planning, Customer Retention, Non-profits, Direct Marketing, Customer Acquisition, B2B Marketing, Up-selling, Hospitality, Hospitality Management, Event Management, Hotels, Nonprofits, Time Management, Public Relations, Social Media, Leadership, Customer Service, Operations Management, Teamwork, Customer Satisfaction, Marketing, Hospitality Industry, Training
Education
University of Central Florida 2009 — 2011
MS, Hospitality Management
University of Florida 2005 — 2009
Bachelor, Recreation, Parks, & Tourism
Hyatt Hotels Corporation February 2015 - Present
Hyatt Hotels Corporation February 2013 - February 2015
The Monogram Group October 2012 - December 2012
PTT Company Limited 2011 - 2011
Phatra Securities Plc 2009 - 2009
Education
UCLA 2008 — 2012
Bachelor of Arts (B.A.)
Miles July 2014 - Present
Hyatt Place November 2010 - May 2014
Hyatt Place April 2007 - November 2010
Hyatt Hotels Corporation December 2005 - April 2007
Hyatt Hotels Corporation August 1998 - January 2006
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Revenue Analysis, Hospitality, Resorts, Pre-opening, Yield Management, Food & Beverage, Front Office, Banquets, Meeting Planning, Opening Hotels, Lodging, Convention Services, Catering, Tourism, Revenue Forecasting, Leisure, Menu Development, Incentives, Business Travel
Education
Valencia Community College 2003 — 2005
Associate's Degree, Human Resources Management/Personnel Administration, General
University of Central Florida 2001 — 2005
BA, Business Management
FWD BTL, Inc. February 2014 - Present
FWD August 2003 - Present
Disney Recuerdos Mágicos (Latin America) November 1999 - July 2003
Entrepreneur SA 1993 - 1999
Hyatt Hotels Corporation December 1995 - May 1997
Maketing Entrepreneur 1993 - 1995
Maketing Entrepreneur 1993 - 1995
Maketing Entrepreneur 1993 - 1995
Skills
BTL Activations, Marketing Strategy, Business Strategy, Online Advertising, Strategic Planning, Marketing Communications, Business Planning, Digital Marketing, Start-ups, Spanish, Marketing Management, Incentives, Incentive Programs, Creativity, Entrepreneurship, Marketing, Market Research, Negotiation, Team Leadership, Management, Integrated Marketing, Marketing integrado, Administración y..., Mercadotecnia, Estrategia de..., Planificación..., Marketing de productos, Dirección de marketing, Comunicaciones de..., Negociación, Estrategia empresarial, Investigación de..., Liderazgo de equipos, Publicidad en Internet, Marketing digital, Plan de negocio, Product Marketing, Strategy, New Business Development, Sales, Social Media Marketing, Competitive Analysis
Education
Universidad de Ciencias Empresariales y Sociales 1992 — 1997
Licenciado, Comercialización
Fundación de Altos Estudios en Ciencias Comerciales 1991 — 1993
Técnico, Publicidad
Golden Gate Capital June 2015 - Present
Footcandy Shoes December 2014 - June 2015
The PlumpJack Group June 2014 - December 2014
Hyatt Hotels Corporation March 2012 - July 2014
Morimoto Napa March 2011 - April 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Social Media, Mac OS, Google Docs, Google Analytics, Research, Writing, Blogging, Time Management, Hospitality, Food & Beverage, Customer Service, Hotels, Restaurants, Retail, Fine Dining, Outlook, Sales
Education
University of California, Davis 2013 — 2015
Bachelor's Degree, Anthropology, 3.7/4.0
University of California, Davis 2013 — 2015
Bachelor's degree, Anthropology
Parish Guy Castillo, PLC October 2014 - Present
Union Pacific Railroad June 2012 - May 2014
Community Legal Services Elder & Health Law Clinic August 2013 - December 2013
Hyatt Hotels Corporation August 2010 - July 2011
Skills
Dispute Resolution, Legal Writing, Torts, Research, Motions, Legal Advice, Personal Injury
Education
University of the Pacific - McGeorge School of Law 2011 — 2014
J.D.
UCSB 2006 — 2010
B.A., English & Classical Archaeology
Equinox Highland Park April 2015 - Present
Equinox Palo Alto November 2013 - April 2015
Hyatt Regency San Francisco Airport August 2012 - November 2013
24 Hour Fitness 2013 - 2013
Hyatt Hotels Corporation October 2011 - August 2012
Hyatt Regency San Francisco Airport June 2011 - October 2011
Orlando Magic August 2010 - May 2011
Elite Destination Management Florida May 2010 - August 2010
Ann Taylor August 2007 - December 2009
Seminole State College of Florida August 2007 - August 2009
Skills
Zumba, Turbo Kick Boxing, Spanish-speaking, Event Management, Event Planning, Catering, Food & Beverage, Tourism, Motivational Speaking, Corporate Events, Restaurants, Revenue Analysis, Meeting Planning, Menu Development, Hotels, Property Management..., Rooms Division, Sales, Pre-opening, Micros, Weddings, Banquets, Hotel Booking, Hospitality Management, Entertainment, Convention Services, Resorts, Hospitality, Front Office, Hospitality Industry, Parties, Guest Service Management, Hotel Management, Restaurant Management, Wedding Planning, OnQ, Management, Opera, Yield Management
Education
University of Central Florida 2009 — 2011
Bachelor of Science, Event Management
Deltona High School 2004 — 2007
High School Diploma
Lyft July 2014 - Present
Lyft December 2013 - June 2014
Assistyx LLC May 2013 - April 2014
Hyatt Hotels Corporation December 2012 - August 2013
ASUCD Coffee House September 2011 - December 2012
Camp Adventure June 2010 - August 2010
Skills
Customer Service, Leadership, Social Media, Microsoft Office, Event Planning, Time Management, Training, Public Speaking, Microsoft Excel
Education
UC Davis 2008 — 2012
Bachelor of Arts (B.A.), International Relations
University of California, Davis 2008 — 2012
International Relations/Global Health & Environmental Studies
Curvature May 2014 - Present
Curvature August 2013 - May 2014
Trattoria Vittoria August 2010 - September 2013
Hyatt Hotels Corporation 2013 - 2013
Leisure Society June 2010 - March 2011
South Swell August 2008 - August 2009
Skills
Sales, Customer Service, Networking, Public Speaking, Social Networking, Salesforce.com, Cisco Technologies, Marketing, Communication, PowerPoint, Microsoft Excel, Market Research, Information Technology, Text Editing, Microsoft Powerpoint, Outlook, Account Management, CRM, B2B Appointment Setting, Management, Social Media, Social Media Marketing
Education
UCSB 2009 — 2013
Bachelor of Arts (B.A.), Global & International Studies
Universidad Veritas 2012 — 2012
Bachelor of Arts (B.A.), Spanish & Literature
UC Santa Cruz March 2015 - Present
UC Santa Cruz June 2014 - Present
BrightCurrent February 2014 - June 2014
BrightCurrent October 2013 - January 2014
Hyatt Hotels Corporation July 2013 - September 2013
Pamplemousse Grille July 2012 - September 2012
Collège Jacques Prévert January 2012 - May 2012
Progreso Hispano July 2011 - August 2011
Skills
French, ESL, Customer Service, English, Poetry, Wine, Research, Microsoft Office, Public Speaking, Nonprofits, PowerPoint, Facebook
Education
University of California, Santa Cruz 2012 — 2016
Bachelor's degree, International Economics
Université Paris-Sorbonne 2012 — 2012
French Language
Canyon Crest Academy 2008 — 2012
State Farm August 2014 - Present
Bed Bath & Beyond March 2014 - August 2014
Bed Bath & Beyond March 2014 - August 2014
Moorehead Communications October 2011 - February 2014
Harris Teeter January 2011 - August 2011
Hilton Worldwide May 2010 - September 2010
Hyatt Hotels Corporation March 2009 - January 2010
Hyatt Hotels Corporation July 2006 - February 2009
Cingular Wireless June 2000 - January 2005
Navtel Telecommunications June 1999 - June 2000
Skills
Hospitality, Food & Beverage, Microsoft Office, Training, Sales, Employee Relations, Customer Service, Restaurants, Customer Satisfaction, Payroll, Customer Experience, Management, Purchasing, Sales Management, Retail, Account Management, Team Building, Leadership, Customer Retention, Hospitality Management, Hospitality Industry, Hotel Management, Resorts, Hotels
Education
University of Central Arkansas 1990 — 1995
BA, Business Marketing
AIGA Chicago January 2014 - Present
Freelancer January 2007 - Present
ContextMedia, Inc. March 2015 - May 2015
Hyatt Hotels Corporation February 2014 - November 2014
AIGA Chicago August 2011 - December 2013
AnswersMedia August 2012 - June 2013
SocialDevCamp Chicago 2011 June 2011 - August 2011
AIGA Chicago December 2010 - August 2011
OWNACONDO.COM December 2010 - January 2011
GIO Global Intelligence 2010 - 2010
Skills
Photoshop, InDesign, Publications, Illustrator, QuarkXPress, Graphic Design, Branding & Identity, Catalog Layout, Logo Design, Adobe Creative Suite, Brochures, Creative Direction, Layout, Photography, Advertising, Stationery, Business Cards, Collateral, Flash, Posters, Art Direction, Banners, Graphics, Image Manipulation, Pre-press, Packaging, Web Design, Typography, Magazines, Visual Communication, Corporate Identity, Event Planning, Concept Design, Concept Development, Illustration, Brand Development, Book Design, Corporate Branding, Creative Strategy, Dreamweaver, Marketing, Flyers, Social Media, Branding, Social Media Marketing, Interaction Design, Social Networking, User Experience
Education
The Wright Foundation for the Realization of Human Potential 2010 — 2015
Transformation Lab, Social and Emotional Intelligence Training / Leadership & Transformation Coursework
The Wright Foundation for the Realization of Human Potential 2009 — 2010
Year of Transformation, Social and Emotional Intelligence Training / Leadership & Transformation Coursework
Universidade Estadual Paulista Júlio de Mesquita Filho 2002 — 2007
BA, Graphic Design
Hyatt Regency Orlando November 2013 - Present
Gaylord Entertainment April 2012 - November 2013
Hyatt Hotels Corporation June 2006 - April 2012
Skills
Hospitality Management, Sales, Resorts, Hotels, Management, Hospitality Industry
Education
University of Central Florida 2002 — 2006
Bachelor of Science (BS), Hospitality Management
Andaz West Hollywood June 2014 - December 2014
Hyatt Hotels Corporation November 2010 - June 2014
Skills
Customer Service, Hotels, Sales, Microsoft Office, Hospitality, Spanish, Tourism, Hospitality Management, Time Management, Hospitality Industry, Rooms Division, Concierge Services, Food & Beverage, Front Office, Guest Service Management
Education
University of Central Florida 2004 — 2009
Bachelor of Science (BS), Spanish Language and Literature
Hyatt Regency Maui Resort and Spa March 2015 - June 2015
Hyatt Regency Maui Resort and Spa November 2014 - March 2015
Hyatt Hotels Corporation July 2014 - November 2014
Hyatt Hotels Corporation July 2013 - June 2014
Hilton Grand Vacations November 2012 - June 2013
Interlachen Country Club March 2012 - October 2012
Quail Valley Country Club February 2010 - May 2011
Skills
Hospitality, Food & Beverage, Hospitality Industry, Hospitality Management, Hotels, Restaurants, Resorts, Front Office, Customer Service, Event Management, Facebook, Time Management, Social Media, Hotel Management, Food Service, Customer Satisfaction, Micros, Social Networking, Marketing, Food Safety, Microsoft Word, Restaurant Management, Tourism, Food, Phone Etiquette, Social Media Marketing, Service Recovery, PowerPoint, Microsoft Office, Weddings, Retail, Team Leadership, People Skills, Recruiting, Forecasting, Bar, Rooms Division, Expert Advisor, Staff Supervision, Supervisory Management, Supervisory Skills, Supervisory Experience, Expert Communicator, Fine Dining
Education
University of Central Florida 2011 — 2014
Bachelor of Science (BS), Hospitality Administration/Management
Enterprise Commercial Trucks July 2015 - Present
Enterprise Rent-A-Car December 2012 - November 2014
Hyatt Hotels Corporation April 2012 - December 2012
UC Santa Barbara January 2010 - June 2012
Curbside, Inc October 2011 - March 2012
Sacramento County 2011 - 2011
Starbucks January 2007 - January 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Event Planning, Social Media, Social Networking, Microsoft Word, Research, Social Media Marketing, Public Speaking, Community Outreach, Sales, Leadership, Marketing, Fundraising, Data Analysis, Photoshop, Team Leadership, Editing
Education
University of California, Santa Barbara 2008 — 2012
Bachelor of Arts, Sociology
Jesuit High School 2004 — 2008
HIgh School Diploma
Hyatt Hotels Corporation July 2008 - Present
World Vision September 1997 - March 2008
CARE September 1989 - August 1997
Education
University of Alabama 1995 — 2000
Bachelor's degree, Electrical and Electronics Engineering
Andaz Napa California June 2015 - Present
Hyatt 2005 - Present
Hyatt Hotels Corporation March 1999 - Present
Hyatt Regency Huntington Beach Resort and Spa October 2010 - June 2015
Hyatt Regency Mission Bay Spa and Marina July 2005 - October 2010
Skills
Resorts, Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Front Office, Rooms Division, Event Planning, Pre-opening, Micros, Customer Service, Revenue Analysis, Banquets, Property Management..., Food & Beverage, Hospitality, Convention Services, Opera, Yield Management, Guest Service Management, Restaurants, Fine Dining, Menu Development, Hotel Booking, Restaurant Management, Meeting Planning, Tourism, Catering, Leadership
Education
University of California, San Diego
BA, History
Buckalew Hospitality April 2011 - Present
Hyatt Hotels Corporation May 2004 - May 2009
Hyatt Hotels Corporation September 2003 - December 2004
Hyatt Hotels Corporation May 2002 - September 2003
Skills
Hospitality Management, Hospitality Industry, Resorts, Hospitality, Hotels, Banquets, Property Management..., Hotel Management, Micros, Front Office, Pre-opening, Food & Beverage, Guest Service Management, Catering, Restaurant Management, Rooms Division, Menu Development, Meeting Planning, Restaurants, Convention Services, Yield Management, Fine Dining, Concierge Services, Hotel Booking, OnQ
Education
University of Central Florida 1999 — 2003
BS, Hospitality Management
Burnt Pine Golf Club March 2013 - Present
Emerald Bay Golf Club March 2013 - Present
Regatta Bay Golf and Country Club July 2012 - January 2013
Cbeyond December 2011 - June 2012
M & R Sollutions LLC. January 2011 - December 2011
Hyatt Hotels Corporation June 2010 - August 2010
Skills
Sales, Consulting, Closings, Networking, Marketing, Management, Sales Management, Contract Negotiation, Customer Service
Education
University of Alabama 2006 — 2010
Business Management, General Business
Expedia, Inc. June 2015 - Present
Hyatt Regency Orlando August 2014 - June 2015
Hyatt Hotels Corporation May 2013 - August 2014
Gaylord Entertainment September 2012 - May 2013
Gaylord Entertainment August 2011 - September 2012
Kimpton Hotels October 2010 - August 2011
Grand Bohemian Hotel Orlando September 2009 - August 2010
Skills
Food & Beverage, Hotels, Hospitality Management, Front Office, Banquets, Hospitality Industry, Hospitality, Hotel Management, Resorts, Customer Service, Customer Satisfaction, Revenue Analysis, Meeting Planning, Catering, Restaurants, Convention Services, Sales, Training
Education
University of Central Florida 2006 — 2010
B.S., Hospitality Management
Hire My Husband LLC May 2002 - Present
Hyatt Hotels Corporation 1981 - 1995
Skills
Project Coordination, Project Execution, Logistics, Project Management, Contract Negotiation, Renovation, Strategic Planning, Management, Leadership, Training, Negotiation, Nonprofits
Education
University of California, Berkeley
Certificate in Project Management, Project Management
University of Vermont 1976 — 1980
BA, double major History, Political Science, minor in French
Hyatt Hotels Corporation November 2011 - Present
Macerich July 2009 - November 2011
Macerich August 2007 - July 2009
Macerich July 2005 - August 2007
NewMark Merrill Companies September 2001 - July 2005
Skills
Public Relations, Marketing Communications, Advertising, Promotions, Media Relations, Event Management, Digital Marketing, Copywriting, Budgets, New Media, Email Marketing, Media Planning, Tourism, Retail, Marketing Strategy, Negotiation, SEO, Marketing, Strategic Communications, Sales, PPC, Press Releases, Strategic Planning, Community Development, Community Outreach, Social Media, Management, Corporate Communications, Blogging, Market Planning, Newsletters, Online Marketing, Brand Awareness, Brand Development, Strategic Partnerships, Facebook, Integrated Marketing, Sponsorship, Event Planning, Trade Shows, Brand Management, Crisis Communications, Direct Marketing, Direct Mail, Social Media Marketing, Social Networking, Publicity, Marketing Management, Internal Communications, Corporate Branding
Education
University of California, Los Angeles 1997 — 2001
Long Beach Polytechnic 1993 — 1997
High School
Booking.com (Priceline.com Incorporated) April 2012 - Present
Hyatt Hotels Corporation September 2011 - April 2012
Grand Hyatt New York September 2010 - September 2011
Highgate Hotels March 2009 - April 2010
Hyatt Regency Jersey City May 2006 - March 2009
Grand Hyatt New York September 2003 - May 2006
Grand Hyatt New York September 2003 - May 2006
Hyatt Regency Chicago September 2001 - August 2002
Skills
Customer Service, Front Office, Hospitality, Hotel Management, Hotels, Revenue Analysis, Hospitality Industry, Hospitality Management, Tourism, Pre-opening, Teamwork, Spanish, Training, Budgets, Social Media, Resorts, Hotel Booking, Yield Management, Opera, Rooms Division
Education
Institute Hotelier Cesar Ritz 1998 — 2000
Post Graduate Diploma, International Hospitality Management - Switzerland
Universidade Gama Filho 1990 — 1994
College Degree, Law
Loews Hotels September 2013 - Present
Loews Hotels January 2011 - September 2013
Hyatt Hotels Corporation September 2009 - January 2011
Hyatt Hotels August 2008 - September 2009
Hyatt Hotels July 2005 - August 2008
Skills
Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Micros, Pre-opening, Resorts, Rooms Division, Banquets, Property Management..., Guest Service Management, Opening Hotels, Yield Management, MICROS
Education
University of Central Florida 2000 — 2004
Bachelor of Applied Science (BASc), Hospitality Administration/Management
Hyatt Hotels Corporation December 2010 - Present
Waldorf Astoria January 2008 - December 2010
Hilton Anatole July 2006 - January 2008
Hilton & Doubletree Hotels - Boston 2004 - 2006
Embassy Suites New York City 2002 - 2004
Hilton New York 2000 - 2002
Skills
Hotels, Hospitality Management, Hotel Management, Resorts, Yield Management, Hospitality, Hospitality Industry, Revenue Analysis, Front Office, Budgets, Banquets, Catering, Food, Guest Service Management, Hotel Booking, Lodging, Micros, OnQ, Opera, Pre-opening, Property Management..., Rooms Division
Education
University of California, San Diego 1997 — 1999
Bachelors, Political Science/History
Fairmont Hotels & Resorts June 2014 - Present
Fairmont Hotels & Resorts August 2011 - Present
Fairmont Hotels & Resorts April 2007 - August 2011
Fairmont Hotels & Resorts September 2005 - April 2007
Associated Students of UCLA July 2003 - June 2005
Crowne Plaza Palo Alto March 2000 - July 2001
Hyatt Hotels Corporation June 1999 - March 2000
Paramount's Great America 1997 - 1999
Skills
Hospitality, Hospitality Industry, Corporate Events, Convention Services, Event Management, Hotels, Trade Shows, Customer Service, Event Planning, Negotiation, Budgets, Restaurants, Market Planning, Hospitality Management
Education
University of California, Los Angeles 2002 — 2005
BA, Political Science, History
Ojai Valley Inn & Spa May 2010 - Present
Doctors without Walls 2007 - 2009
Edward Thomas Company 2004 - 2006
San Ysidro Ranch 2000 - 2003
Hotel Santa Barbara 1998 - 2001
Hyatt Hotels Corporation 1992 - 1995
Carlson Companies, Inc. 1989 - 1993
Skills
Hospitality Industry, Food & Beverage, Meeting Planning, Hotels, Hospitality, Hospitality Management, Revenue Analysis, Hotel Management, Catering, Tourism, Yield Management, Pre-opening, Trade Shows, Banquets, Corporate Events, Incentives, Event Management, Incentive Travel, Event Planning, Hotel Booking, Travel Management, Lodging, Marketing, Marketing Strategy, Convention Services, Sales, Resorts, Leisure, Restaurants, Front Office, Rooms Division, Luxury, General Awesomeness, LinkedIn, Social Networking
Education
University of California, Santa Barbara
Bachelor, psychology
Maya Isabella, Inc. November 2009 - Present
C. McCall & Associates, Inc. November 2001 - Present
Best western 2001 - Present
Hyatt Hotels Corporation 1980 - 2001
Hyatt 1980 - 2001
Skills
Hospitality Management, Resorts, Hotels, Hospitality, Contract Negotiations, Trade Shows, Sales Management, Tourism, Leisure, Travel Management, Sales, New Business Development, Business Travel, Customer Service, Hospitality Industry, Marketing Strategy, Leisure Travel, Yield Management, Marketing, Revenue Analysis, Contract Negotiation, Event Management, Front Office, Hotel Management, Public Relations, Management, Event Planning, Pre-opening, Budgets
Education
University of Arkansas at Little Rock
Lily's Talent Agency August 2011 - Present
Shirley Hamilton Talent November 2008 - Present
The Second City July 2014 - December 2014
The Second City September 2013 - February 2014
Hyatt Hotels Corporation June 2009 - September 2013
Drinker Biddle & Reath LLP September 2008 - February 2009
The Seaton Companies May 2007 - November 2007
Skills
Social Media, Acting, Commercials, Entertainment, Theatre, Film, Management, Training, Creative Writing, Microsoft Office, Public Speaking, Comedy, Customer Service, Improvisation
Education
University of Arizona 2001 — 2005
Marketing
Catalina Foothills High School 1998 — 2001
Hilton Worldwide November 2014 - Present
Hilton Worldwide September 2013 - November 2014
Hyatt Hotels Corporation January 2011 - August 2013
Hyatt Hotels Corporation October 2009 - December 2010
Skills
Revenue Analysis, Hospitality Management, Hospitality Industry, Yield Management, Hotel Management, Hotels, Rooms Division, Property Management..., Hotel Booking, Hospitality, Opera, Revenue Forecasting, Passkey, Generating Revenue, Budgeting & Forecasting, Event Management
Education
University of Houston 2005 — 2008
Bachelor of Arts (BA), Political Science and Government
Université Paris-Sorbonne 2006 — 2006
Cours de Langue et Civilisation Française
Enterprise Rent-A-Car March 2013 - Present
Enterprise Rent-A-Car April 2012 - March 2013
Enterprise Rent-A-Car January 2012 - April 2012
Enterprise Rent-A-Car May 2011 - December 2011
Hyatt Hotels Corporation December 2010 - April 2011
Hyatt Hotels Corporation May 2010 - December 2010
University of Central Florida September 2009 - August 2010
University of Central Florida January 2009 - June 2010
Rosen Hotels & Resorts May 2008 - August 2009
Rosen Hotels & Resorts April 2007 - May 2008
Education
University of Central Florida 2009 — 2011
M.S., Hospitality Management
UCF Rosen College of Hospitality and Management 2006 — 2009
B.S., Hospitality Management
University of North Florida 2005 — 2006
Transportation and Logistics Major, Business
Hyatt Hotels Corporation June 2013 - Present
Hyatt Regency Century Plaza December 2008 - June 2013
Skills
Hospitality Industry, Hospitality Management, Time Management, Hotels, Revenue Analysis, Hotel Management
Education
University of California, Los Angeles 1982 — 1986
Bachelor of Science, Economics
StayNTouch January 2015 - Present
Micros/Oracle March 2013 - January 2015
Hyatt Hotels Corporation November 2008 - May 2012
Ivy Hotel May 2007 - May 2008
Skills
Banquets, Restaurants, Management, Budgets, Customer Satisfaction, Menu Development, Training Facilitation, Catering, Meeting Planning, Event Planning, Orientation Programs, Process Scheduler, Casino, Food, Software Documentation, Culinary Skills, Leadership, Yield Management, Opera, Analysis, Marketing, Social Networking, Payroll, Corporate Events, Recruiting, Sales, Tourism, Restaurant Management, Food Service, Housekeeping
Education
University of the District of Columbia 2012 — 2014
Currently Enrolled, Hospitality Administration/Management
University of Central Florida 1999 — 2001
The Fairmont Washington, D.C. August 2015 - Present
Hyatt Hotels Corporation November 2013 - July 2015
Hyatt Hotels Corporation November 2012 - November 2013
Marriott International February 2012 - November 2012
The Ritz-Carlton Hotel Company LLC March 2010 - February 2012
Marriott International September 2008 - March 2010
Marriott International 2007 - 2008
Skills
Hospitality, Hotels, Hospitality Industry, Revenue Analysis, Hospitality Management, Contract Negotiation, Hotel Management, Sales Intelligence, Quota Achievement, Resorts, Catering, Prospect Qualification, Identifying Sales..., Sales Management, Direct Sales, Key Account Development, Front Office, Property Management..., Rooms Division, Yield Management, Pre-opening, Micros, Food & Beverage, Meeting Planning, Hotel Booking, Banquets, Tourism, Restaurants, Total Account Management, Sales Enablement Tools, Key Account Management, Sales Process, Exceeding Quotas, Qualifying Opportunities
Education
University of Alaska Anchorage 2005 — 2007
Associate's degree, Air Traffic Controller
Hyatt Hotels Corporation January 2014 - Present
United Airlines September 2012 - January 2014
Federal Home Loan Bank of Chicago August 2011 - September 2012
Hyatt Regency Lake Tahoe June 2010 - July 2011
Hyatt Shared Service Center March 2008 - June 2010
Skills
Oracle E-Business Suite, Microsoft SQL Server, Microsoft Office, Hyperion Planning, Lawson General Ledger, Account Reconciliation, Project Management, Oracle Discoverer, OBIEE, Oracle ERP...
Education
University of Oklahoma 2004 — 2007
Bachelor of Arts, International and Area Studies
Universidad Autónoma de Guadalajara
Hospitality BDC August 2012 - Present
Experience Columbus December 2011 - June 2012
The John F. Kennedy Center for the Performing Arts January 2010 - January 2012
ConferenceDirect March 2009 - June 2010
Boston Convention Marketing Center January 2008 - December 2008
Peabody Hotel Group May 2006 - December 2007
Seattle Convention and Visitors Bureau September 1986 - May 2006
United Airlines July 1982 - September 1986
Hyatt Hotels Corporation May 1981 - July 1982
Hyatt Hotels Corporation March 1978 - May 1981
Skills
Event Planning, Trade Shows, Location Intelligence, Meeting Planning, Hospitality, Leadership, Nonprofits, Public Relations, Team Building, Resorts, Corporate Events, Contract Negotiation, Business Development, Customer Service, Customer Satisfaction
Education
University of Arizona 1972 — 1974
BA, English and History
University of Sydney 1970 — 1972
Family Health Network December 2013 - Present
YMCA August 2013 - Present
The Habitat Company December 2012 - June 2013
Medical Home Network August 2012 - March 2013
Hyatt Hotels Corporation August 2011 - November 2012
Various Corporations and Non Profits May 2010 - July 2011
Community Services Outreach Center March 2009 - April 2010
Rush Health Associates 2004 - 2008
Harmony Health Plan 2002 - 2004
Skills
Business Intelligence, Business Analysis, Training Needs Analysis, Training Programme..., Training Delivery, Classroom Delivery, Business Intelligence..., Microsoft BI Suite, Dashboard Builder, Managed Care, Visio, Access
Education
University of Chicago 2008 — 2010
Newberry Library
Newberry Library
University of California, Berkeley
University of Oxford
University of Wisconsin-Oshkosh
B.S.
Hyatt Hotels Corporation June 2008 - Present
Four Seasons Hotels and Resorts 2004 - 2008
Four Seasons Hotels and Resorts 2004 - 2008
Sony April 1987 - June 1989
Skills
Hotels, Contract Negotiation, Hotel Management, Hospitality Management, Hospitality Industry, Micros, Pre-opening, Front Office, Rooms Division, Hospitality, Resorts, Revenue Analysis, Food & Beverage, Banquets, Yield Management, Guest Service Management, Opening Hotels, Property Management...
Education
UC Berkeley 1983 — 1988
BA/BS, International Economics/Japanese
University of California Berkeley
BA, BS, International Economics, Japanese
HireStrategy February 2014 - Present
Kaztronix June 2013 - February 2014
Hyatt Hotels Corporation October 2010 - February 2013
Skills
Event Planning, Hotels, Sales, Forecasting, Hospitality Industry, Resorts, Marketing, Competitive Analysis, Training, Inventory Management, Pricing, Direct Sales, Customer Service, Microsoft Office, Event Management, Talent Acquisition, Human Resources, Recruiting, Sourcing, Management, Technical Recruiting, Hiring, Negotiation, Hospitality, Analysis, Food & Beverage, Customer Satisfaction, Revenue Analysis, Time Management, Salesforce.com, Leadership, Employee Relations, Interviews, Front Office, Social Networking, Teamwork, Account Management, Employee Training, Hotel Management, Military Logistics
Education
University of Central Florida
Bachelor of Science, Hospitality and Tourism Management
Interstate Hotels & Resorts July 2015 - Present
Interstate Hotels & Resorts May 2014 - July 2015
Interstate Hotels & Resorts August 2013 - May 2014
Interstate Hotels & Resorts June 2012 - August 2013
Hyatt Hotels Corporation November 2011 - June 2012
Interstate Hotels & Resorts August 2008 - September 2010
Interstate Hotels & Resorts January 2008 - September 2008
Interstate Hotels & Resorts October 2006 - January 2008
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Revenue Analysis, Sales Management, Human Resources, Front Office, Pre-opening, Yield Management, Hotel Management, Food & Beverage, Resorts, Rooms Division, Management, Property Management...
Education
University at Buffalo
BA, Communications
Hilton El Conquistador Golf and Tennis Resort July 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2007 - July 2012
Hyatt Hotels Corporation 2002 - 2004
Hyatt Hotels Corporation 2002 - 2004
Skills
Resorts, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Revenue Analysis, Hospitality, Food & Beverage, Yield Management, Tourism, Catering, Meeting Planning, Pre-opening, Front Office, Restaurants, Leisure, Banquets, Event Management, Spa, Event Planning, Rooms Division, Property Management..., Opening Hotels, Hotel Booking, Micros, OnQ, Convention Services, Incentives, Guest Service Management, Trade Shows, Delphi, Business Travel, Luxury, Corporate Events
Education
University of Arizona 1985 — 1990
Hyatt Hotels Corporation March 2014 - Present
Hyatt Regency Calgary May 2011 - Present
Hyatt Regency Calgary October 2008 - May 2011
Hyatt Regency Calgary April 2007 - October 2008
Hyatt Regency Calgary January 2007 - April 2007
Delta Hotels 1999 - 2007
Skills
Hospitality Management, Employee Relations, Hotels, Onboarding, Recruiting, Employee Engagement, Human Resources, Hospitality Industry, Labor Relations, Hospitality, Pre-opening, Succession Planning, HR Policies, Performance Management, Hiring, Hotel Management, Customer Service, Resorts
Education
The University of Calgary 2004 — 2006
Human Resources Management
Bowness High School
The University of Calgary
Human Resources DIploma, Human Resources
Hyatt Hotels Corporation February 2013 - Present
Hyatt Hotels Corporation August 2010 - February 2013
Hyatt Hotels Corporation June 2008 - August 2009
Hyatt Hotels Corporation September 2007 - June 2008
Skills
Hospitality Industry, Sales, Catering, Hotels, Hospitality, Food, Hospitality Management, Management, Convention Services, Hotel Management, Banquets, Meeting Planning, Food & Beverage, Micros, Resorts
Education
University of Central Florida 2004 — 2007
BS, Hospitality Management
Hilton Worldwide December 2011 - Present
Hilton Worldwide June 2011 - December 2011
Hyatt Hotels Corporation May 2011 - May 2011
Education
University of Central Florida 2009 — 2013
Bachelor of science in Hospitality Managment
Hyatt Hotels Corporation December 2014 - Present
Hyatt Hotels Corporation March 2011 - December 2014
Hyatt Hotels Corporation January 2009 - February 2011
Hyatt Hotels Corporation March 2008 - January 2009
Hyatt Hotels Corporation February 2006 - February 2008
Ernst & Young April 2005 - October 2005
Tesco PLC February 2003 - April 2005
KPMG UK October 1999 - February 2003
Skills
Revenue Analysis, Forecasting, Revenue Forecasting, Budgets, Hotels, Resorts, Hospitality, Financial Reporting, Financial Analysis, Hospitality Industry, Capital Budgeting, Accounting, Hotel Management, Hospitality Management, Income Statement, Cash Management, Cash Flow, Managerial Finance, Yield Management, Financial Forecasting, Auditing, Finance, P&L, Internal Controls, Global Channel..., Managing Distribution..., Strategy
Education
University of Bristol 1996 — 1999
Bachelor of Arts (BA), History
Dean Close
Hyatt Hotels Corporation June 2012 - Present
Hyatt Hotels Corporation January 2012 - June 2012
Hyatt Hotels Corporation August 2008 - January 2012
PwC 2004 - 2008
Skills
Internal Controls, Auditing, Internal Audit, Financial Accounting, Accounting
Education
Université Stendhal (Grenoble III) 2001 — 2001
Hyatt Hotels Corporation August 2012 - Present
Education
University of Central Florida 2008 — 2011
Bachelor's degree, Hospitality Managment
Hyatt Hotels Corporation May 2014 - Present
Ernst & Young March 2011 - May 2014
Ernst & Young October 2010 - March 2011
Ernst & Young January 2009 - October 2010
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, SharePoint, Internal Audit, Data Privacy, Information Security, COSO Framework
Education
University of Notre Dame - Mendoza College of Business 2008 — 2009
Masters of Science in Accountancy
University of Arizona, Eller College of Management 2003 — 2007
Bachelors of Business Administration, Accounting
Leadership New Mexico February 2012 - Present
Hyatt Hotels Corporation November 2007 - February 2012
Aramark August 2001 - November 2007
Education
University of Central Arkansas
Bachelor of Science (B.S.), Medical Sociology