Experience
Dealertrack Technologies  May 2011 - Present
Executive Management & Information Technology Consultant   June 2009 - April 2011
Wirecard AG  May 2006 - November 2009
IBM Canada Ltd.   January 2005 - November 2005
IBM Canada Ltd.   January 2000 - January 2005
IBM Canada Ltd.   January 1997 - January 2000
IBM Canada Ltd.   January 1990 - December 1996
IBM Canada Ltd.   May 1977 - December 1989

Skills
Business Strategy, Technology Development, Technology..., Mergers, Acquisition Integration, Information Management, Information Architecture, Business Intelligence, Corporate Management, IT Outsourcing, Outsourcing Management, Colocation, Application Development, Software Engineering, Software Quality..., People Management, Software Development, Management, Executive Management, ITIL, Strategy, Product Management, IT Service Management, Start-ups, Management Consulting, Professional Services, Business Process, Mobile Devices, Business Development, Security, Pre-sales, Consulting, IT Strategy, Cloud Computing, Architectures, Enterprise Architecture

Education
York University   1978 — 1981
BA

Seneca College of Applied Arts and Technology   1976 — 1978
Diploma

Experience
IBM Canada Ltd.   October 2010 - Present
IBM Canada  December 2000 - Present

Education
Seneca College of Applied Arts and Technology
Pharmaceutical Laboratory Technician

Experience
BDO Canada  January 2013 - Present
BDO Canada  May 2011 - January 2013
IBM Canada Ltd.   November 2009 - May 2011
Aviva Canada  January 2007 - June 2009
Aviva Canada Inc.  August 2006 - January 2007
IBM Canada Inc.  November 2005 - August 2006
Innovative Technology Management   January 2002 - November 2005
Emergis Inc.  July 2000 - November 2002

Skills
Active Directory, ITIL, Disaster Recovery, SharePoint, System Administration, Troubleshooting, Change Management, Management, Windows Server, Windows 7, Microsoft SQL Server, Technical Support, Servers, Integration, Databases, Software Documentation, Citrix, MS Project, Operating Systems, Networking

Education
Seneca College of Applied Arts and Technology   1998 — 2001
Computer Engineering Technology

Experience
Brookfield Global Relocation Services  October 2013 - Present
Brookfield Residential Property Services  March 2012 - Present
Brookfield Residential Property Services  December 2008 - March 2012
Brookfield Technology Services   October 2006 - December 2008
IBM Canada Ltd.   March 2004 - September 2006

Skills
Transition Management, Vendor Management, Business Analysis, Disaster Recovery, Citrix, Active Directory, SCCM, Windows Server, Group Policy, Microsoft Exchange, System Administration, EdgeSight, Access Gateway, Blackberry Enterprise..., Requirements Analysis, Requirements Gathering, Process Improvement, Management, SDLC, Internal & External..., IT Service Management, Business Intelligence, IT Operations, Data Center, Infrastructure

Education
Seneca College of Applied Arts and Technology   2000 — 2002
Computer Networking & Technical Support Program

Father Michael McGivney Cathoic Academy

Experience
Hewlett-Packard Enterprises  October 2015 - Present
Hewlett-Packard  November 2013 - October 2015
IBM Canada Ltd.   November 2012 - October 2013
CA technologies  June 2010 - November 2012
IBM  January 2009 - March 2010
IBM  April 2007 - January 2009
IBM  May 2005 - March 2007
IBM  June 2004 - May 2005
IBM  September 2000 - June 2004
IBM  June 1992 - September 2000

Skills
Solution Selling, Identity Management, Security, Cloud Computing, Virtualization, Data Center, Consultative Selling, Sales Management, Account Management, Software Sales, Compliance, Access Control, Direct Sales, Contract Negotiations, Solution Design, New Business Development, Information Security..., Negotiation, Professional Services, Application Security, IT Management, Selling, Team Building, VMware, SSO, Solution Architecture, Compliance Management, Customer Relations, Network Security, Pre-sales, Customer Service, Software Industry, Information Security, IT Strategy, Enterprise Architecture, IT Service Management, Outsourcing, Vendor Management, Enterprise Software, Sales Process, SaaS, Strategy, Start-ups, Governance, Management, Sales Enablement, Networking, Managed Services, Business Alliances, Consulting

Education
Seneca College of Applied Arts and Technology   1981 — 1982
Honours, Computer Programming and Operation

Experience
TD  October 2013 - Present
BMO Financial Group  March 2006 - September 2013
IBM Canada Ltd.   January 2004 - March 2006
TD Bank Group  June 1998 - January 2004
Hatch  May 1996 - June 1998

Skills
IP Networking, IP, DNS, DNS management, DHCP, Bind, Subnetting, Leadership Development, Staff Mentoring, Unix, Linux, IP Addressing, Cisco, VoIP, Disaster Recovery, Network Management..., QIP, eHealth, Domain Name Registration, Domain Registration, Network Performance, Enterprise Software, Avaya, Active Directory, ITIL, Domain Name Disputes, SharePoint, Microsoft Office, Network Administration, CiscoWorks, Netview, Wireless Networking, Load Balancing, DNS administration, Network Security, Sniffer, IPSec, TCP, WINS, NetBIOS, BT IPcontrol, BlueCat, Tomcat, Apache, Cisco Technologies, Leadership, Firewalls, Networking, Hardware, Switches

Education
Sheridan College   1993 — 1996
Information Systems Diploma, Information Technology

Experience
IBM Canada Ltd.   July 2012 - Present
IBM Canada  1996 - Present
IBM Canada  July 2003 - January 2006
IBM Canada  January 1996 - June 2003
Transport Canada  January 1994 - April 1995
Skycraft   May 1991 - November 1992

Skills
Lotus Notes, PowerPoint, Siebel, Cognos, Word, VM, Video Editing, Computer Hardware, Proposal Writing, Teaching, Business Acumen, Call Center, Excel, Hyperion Enterprise, Customer Service, Windows, Customer Relations, Hyperion, Problem Solving, RFP, Process Engineering, Team Leadership, Customer Satisfaction, Integration, Business Intelligence, Resource Management, Cloud Computing, Analysis, Vendor Management, Business Process, Solution Selling, Business Analysis, Documentation, MS Office Suite, Forecasting, Program Management, Metrics, Cross-functional Team..., Data Warehousing, Project Implementation, Requirements Gathering, Requirements Analysis, Workforce Management, Aviation, Flight Training, Data Analysis, Technical Writing, Recruiting, Aircraft, Microsoft Office

Education
IBM Internal Training   1996 — 2012
N/A

Transport Canada Training Institute   1994 — 1994
Air Traffic Control

Seneca College of Applied Arts and Technology   1988 — 1991
AFT, Aviation

Uknkown
Masters, Aviation Management

Experience
Maple Leaf Foods Inc  June 2010 - Present
IBM Canada Ltd.   July 2002 - June 2010
Omnilogic, PwC   February 2000 - July 2002

Skills
SAP, Certified SAP SD, Certified SAP ABAP, SAP Sales & Distribution, SAP Process, SAP ERP, SAP R/3, SAP Consulting, SAP Configuration, Certified SAP Consultant, SAP Testing, SAP Training, ABAP, SAP HR, ERP, SAP SD, IT Strategy, Business Process, EDI, Change Management, IT Management, Master Data Management, SAP Implementation, Business Intelligence, Project Portfolio..., Business Process...

Education
Sheridan College
Diploma, Computer Science

Experience
Erin Mills Cooperative Nursery school   May 2014 - May 2015
General Electric Capital / Element Financial Corporation   June 2012 - November 2013
IBM Canada Ltd.   June 2010 - February 2012
IBM Canada Ltd.   May 2008 - June 2010
IBM Canada Ltd.   June 2007 - May 2008
IBM Canada Ltd.   2003 - 2007
Holmes Creative Communications  January 2003 - June 2003
United Financial of Japan Bank Canada   September 2001 - February 2002
Frontier Community College  September 2001 - February 2002
Various Retail Sales Positions   2000 - 2002

Skills
Administration, Public Relations, Customer Relations, Analytics, Operations Management, Sales Support, Sales Operations, Event Management, Marketing Support, Siebel, Brio Query Explorer and..., Customer Service, Internet Explorer, Hyperion Enterprise, System Administration, Cloud Computing, Analysis, Team Leadership, Process Improvement, Business Development, Leadership, Business Process..., Business Intelligence, Corporate Communications, Solution Selling, Program Management, Time Management, Management, Business Process, Marketing, Forecasting, Project Management, Sales Management, CRM, Performance Management, Sales

Education
Golda's Kitchen   2015 — 2015
Certificate, Gum Paste and Fondant - Wilton method course 3

Golda's Kitchen   2015 — 2015
Certificate, Flowers and Cake Design - Wilton method course 2

Golda's Kitchen   2015 — 2015
Certificate, Tall Cakes

Golda's Kitchen   2014 — 2014
Certificate, Building Buttercream Skills - Wilton method course 1

Sheridan College   2002 — 2003
Post-Graduate Diploma, Corporate Communications

University of Toronto   1997 — 2002
Honours Bachelor of Arts Degree, Psychology, Sociology and Philosophy

Experience
Husky Injection Molding Systems  February 2012 - March 2013
Husky Injection Molding Systems  February 2011 - March 2013
Husky Injection Molding Systems  February 2009 - March 2013
IBM Canada Ltd.   April 2006 - December 2008

Skills
Windows Server, Citrix, Troubleshooting, Blackberry Enterprise..., ITIL, Active Directory, Microsoft Exchange, Windows 7, VPN, Technical Support, Laptops, Desktop Computers, SCCM, SQL, AdminStudio, Microsoft Office, SMS, Full SDLC, Microsoft SQL Server, Encryption, DHCP, Checkpoint Security, Networking, Hardware

Education
Flexera Software   2012 — 2012
Certificate, Application Packaging Using AdminStudio 11.5

CTC TrainCanada   2011 — 2011
Certificate, Plan, Deploy and Manage System Center Configuration Manager 2007

Sheridan College   2005 — 2008
Diploma, Computer Science Technology

The Institute for Computers Studies   2000 — 2001
Diploma, Computer Programmer and Internet Developer

Thistletown Collegiate Institute   1994 — 1998
Secondary School Diploma

Experience
Embassy of the Republic of Korea  2013 - Present
Commission for Public Complaints Against the RCMP, Public Safety Canada   2010 - 2012
Institute for Industrial Policy Studies, Korea   September 2008 - November 2009
GenX Solutions   November 2005 - July 2007
IBM Canada Ltd.   January 2005 - May 2005
Research In Motion  January 2004 - May 2004
Research In Motion  May 2003 - August 2003
Discovery North Center for Business   May 2002 - August 2002

Skills
Analysis, Research, Proposal Writing, Qualitative Research, Press Releases, Editing, Policy, Business Development, Marketing, Management, Software Documentation

Education
Seoul National University   2007 — 2009
MA, East Asian Studies, International Studies

Wilfrid Laurier University   2001 — 2005
HBBA, Business Administration

Experience
CSX Transportation  December 2012 - Present
London Lightning Basketball Club   October 2011 - Present
University of Western Ontario  2007 - Present
Toronto Raptors Basketball Club  May 1995 - Present
Canadian Pacific Railway  February 2001 - December 2005
Canadian Pacific Railway  August 1998 - February 2001
TD Bank  November 1997 - August 1998
Beatrice Ice Gardens (at York University)   January 1997 - October 1997
IBM Canada Ltd.   January 1991 - December 1996

Skills
Presentation Skills, Customer Service..., Auditing, Meeting Planning, Incident Investigation, Root Cause Analysis, Problem Resolution, Strong attention to..., Interpersonal Skills, Time management, Site inspections, Computer Graphics, Computer literate, Help desk support, Spreadsheet Design, PowerPoint Skills, Word Processing, Freelance Graphics, Sports Statistics -..., Website Building, Cartography/GIS, Coaching (Sports), Photography, Presentations, Social Skills, Heavy Equipment, Pricing, Spreadsheets, Customer Service, Problem Solving, Convention Centers, Quality Assurance, Event Planning, Time Management, Event Management, Research, Team Leadership, Leadership, Teamwork, Sports, Analysis, PowerPoint, Data Analysis, Public Speaking, Site Inspections, Software Documentation, Project Planning, Critical Thinking, Negotiation, Logistics

Education
Western University of Canada   2006 — 2009
Bachelor of Arts, Geography

Seneca College of Applied Arts and Technology   1989 — 1991
Diploma - 2 Year, Computer Graphics Technical Cooperative Education

Sault College of Applied Arts and Technology   1987 — 1989
Diploma - 2 Year, Advertising Art & Graphic Design

Wallaceburg District Secondary School   1982 — 1987
OSSHD (Grade 13), Secondary School

AA Wright Public School

AA Wright Publich School

Experience
PYR Software  May 2013 - Present
Amaya  May 2013 - Present
CITCO  May 2012 - May 2012
MFX Fairfax  August 2008 - March 2012
Thomson Scientific  November 2007 - August 2008
IBM Canada Ltd.   June 2007 - November 2007

Skills
Weblogic, Websphere, Struts, Sencha, jQuery, AJAX, XML, Oracle SQL, SOA, DB2, JavaScript, Ext JS, Spring, Enterprise Architecture, Databases, SDLC, Web Services, Integration, SQL, Agile Methodologies, Oracle, Unix, Hibernate, PL/SQL, JDBC, EJB

Education
Shanghai Jiao Tong University
BS, CS, BME

Experience
Assured Software  June 2011 - Present
IBM Canada Ltd.   January 2009 - August 2009

Skills
User Experience, User Interface Design, HTML, Web Design, Information Architecture, Dreamweaver, Graphic Design, User-centered Design, Agile Project Management, Scrum, Usability Testing, Illustrator, Photoshop, Interaction Design, JavaScript, User Interface, WordPress, User Experience Design, Adobe Creative Suite, InDesign, Graphics

Education
Simon Fraser University   2004 — 2010
BSc, Interaction Design

Experience
Gigamon  January 2014 - Present
Juniper Networks  January 2011 - January 2014
IBM Canada Ltd  March 2009 - January 2011
IBM Canada Ltd.   2005 - 2009
IBM Canada Ltd  January 2004 - June 2005
IBM Canada Ltd  January 2000 - January 2004
IBM Canada Ltd.   January 2002 - October 2002
IBM Canada Ltd  January 1999 - January 2000
IBM Canada Ltd  January 1997 - January 1999
IBM Canada Ltd  January 1996 - January 1997

Skills
Data Center, Networking, Wireless Networking, Juniper, Cisco Technologies, Unified Communications, Sales Engineering, Solution Architecture, Enterprise Network..., Cisco Telepresence

Education
Juniper Networks   2008 — 2012
JNSA Master, JNSS Master, JNCIA-Junos

IBM Canada Ltd   1994 — 2010
Network Architecture, Network Methodology

Cisco Systems   1998 — 2008
Network Architecture, Network Certification

Seneca College of Applied Arts and Technology   1991 — 1994
Technology Degree, Control Systems Engineering

Seneca College of Applied Arts and Technology   1991 — 1994
Computer Control Systems Engineer

Experience
The Janssen Pharmaceutical Companies of Johnson & Johnson  May 2015 - August 2015
Nielsen  August 2013 - April 2015
Loblaw Companies Limited  April 2013 - August 2013
Loblaw Companies Limited  April 2012 - March 2013
TD Canada Trust  November 2007 - June 2012
Unilever Canada  June 2011 - April 2012
IBM Canada Ltd.   May 2009 - April 2011
Doxess   May 2008 - June 2008
RBC Insurance  June 2006 - September 2007

Skills
Project Management, Marketing Communications, Writing, Event Planning, Event Management, Customer Service, Social Media, Public Relations, SAP, Social Media Marketing, Marketing, Strategy, Time Management, Analysis, Competitive Analysis, Retail, Email Marketing, Management, Leadership

Education
University of Toronto Schools   2011 — 2011
Certificate, Publicity and Public Relations

Sheridan College   2006 — 2010
Certification in Digital Communication, Communication, Culture and Information Technology

University of Toronto Mississauga   2005 — 2010
Honours Bachelor of Arts, Double Major in Business Mgmt and CCIT (Comm., Culture and IT) & minor in PWC (Prof. Writing & Comm)

York University - Schulich School of Business
Master of Business Administration (M.B.A.), Marketing and Strategic Management

Experience
Myriad Media Interactive Communication   January 2013 - Present
Simon Fraser University  September 2012 - April 2013
IBM Canada Ltd.   September 2010 - August 2011
Show Max   2008 - 2009

Skills
Interaction Design, User Interface Design, User Experience, Graphic Design, Human Computer..., Web Design, Usability Testing, Wire Framing, Adobe Creative Suite, Wireframes, User-centered Design, Qualitative Research, HTML, CSS, Typography, Icon Design, Web Interface Design, Rapid Prototyping, Illustrator

Education
Simon Fraser University   2007 — 2013
Bachelor of Arts (B.A.), Joint Major between Communications and Interactive Arts and Technology

Trebas Institute   2004 — 2005
Diploma, Sound Design

Experience
Owner and Investor (2241636 Ontario Corp.)   September 2012 - Present
HB Accounting   February 2012 - November 2014
The Herjavec Group (THG)   May 2011 - January 2012
IBM Canada Ltd.   March 2010 - May 2011
IBM Canada Ltd.   June 2009 - January 2010
Rogers Communications  September 2008 - December 2008
Seneca College  May 2006 - August 2008
TELUS  September 2007 - May 2008

Education
Seneca College of Applied Arts and Technology   2006 — 2008
Computer Networking an Technical Support, Technology

Experience
IBM Canada Ltd.   April 2011 - Present
IBM Canada Ltd.   April 2008 - April 2011
IBM Canada Ltd.   March 2005 - March 2008

Skills
Cloud Computing, Team Leadership, IT Strategy, Sales Enablement, Project Management, Vendor Management, Solution Selling, Solution Architecture, Enterprise Software, IT Service Management, Demand Generation, Software Project..., Business Development, E-procurement, B2B, Management, Account Management, Business Intelligence, Channel Partners, Process Improvement, Data Center, Professional Services, Team Management, Business Process, CRM, Sales, ERP, Pre-sales, Selling, Business Transformation, Managed Services, Business Analysis, Integration, Outsourcing, SaaS, Strategy

Education
Sheridan College   1982 — 1985
Business Computer Systems, 3 year diploma

Experience
BlackBerry  January 2014 - Present
BlackBerry  October 2011 - January 2014
Research In Motion  November 2009 - October 2011
Research In Motion  2004 - November 2009
IBM Canada Ltd.   2002 - 2004
Classwave Wireless   2001 - 2002
Nortel Networks  1999 - 2001
Atlantis Systems International  1997 - 1999

Skills
OpenGL, C++, Animation, Direct3D, Android, Physics, Lua, Linux, Java, Object Oriented Design, HTML5, JavaScript, User Interface

Education
University of Toronto - Woodsworth College   1999 — 2001

Sheridan College   1995 — 1998

Experience
PointClickCare  July 2014 - Present
IBM Canada Ltd.   December 2012 - April 2014
IBM Canada Ltd.   September 2012 - December 2012
IBM  February 2011 - September 2012
IBM Canada Ltd.   2003 - February 2011
IBM  2003 - 2010

Skills
Channel Partners, Software Sales, Solution Selling, Consultative Selling, Channel Management, Enterprise Software, Business Alliances, Account Management, Business Development, Resellers, Sales Process, Direct Sales, Virtualization, CRM, SaaS, Cold Calling, Selling, Cloud Computing, Software Industry, Sales, Channel Sales, Sales Operations, Leadership, Storage, Partner Management, Managed Services, Pre-sales, Demand Generation, Channel, Lead Generation, New Business Development, Key Account Management, Professional Services, Sales Enablement, Data Center, Storage Area Networks, Strategy, Complex Sales, Salesforce.com, Sales Presentations, B2B, Strategic Partnerships, Product Marketing, Business Intelligence, Inside Sales, Unified Communications

Education
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies   1999 — 2003
Bachelor, Marketing

Seneca College of Applied Arts and Technology   1998 — 2000
Diploma, Marketing/Marketing Management, General

Experience
TD - Capital Market   September 2012 - Present
HP  2006 - Present
IBM Canada Ltd.   2004 - 2005
Siemens  2001 - 2004
Signature Vacations  2000 - 2001

Skills
Weblogic, SOA, SDLC, Integration, Websphere, Software Project..., Solution Architecture, Program Management, Agile Methodologies, XML, Requirements Analysis, Vendor Management, Enterprise Architecture, Software Development, Architecture, Web Services, Java, Java Enterprise Edition, Scrum, SQL, UML

Education
Shahid Beheshti University

Experience
IBM Canada Ltd.   March 2004 - Present
SunGard Recovery Services Ltd.   July 2001 - March 2004
Comdisco  1997 - 2001

Skills
Solution Selling

Education
Sheridan College
Telecommunications Management Post Graduate Program Certificate

Western University
Bachelor’s Degree

Experience
Oracle  April 2014 - Present
Oracle Corporation  November 2010 - April 2014
IBM  February 2008 - October 2010
IBM Canada Ltd.   September 2003 - January 2008
Bell Mobility  June 2002 - September 2003

Skills
Cloud Computing, Middleware, Oracle HR, SOA, Solution Selling, Enterprise Software, SaaS, Pre-sales, Siebel, Business Intelligence, Oracle Enterprise..., Storage, Direct Sales, Management, Partner Management, Strategic Partnerships, Selling, Sales Process, Sales, Sales Operations, Security, Leadership, Professional Services, Business Process..., Building Relationships, Business Alliances, Sales Enablement, Account Management, Sales Presentations, Channel Partners, Demand Generation, Lead Generation, CRM, Go-to-market Strategy, Managed Services, Salesforce.com, Software Industry, Virtualization, Oracle, Big Data

Education
Seneca College of Applied Arts and Technology   1999 — 2002
Advanced Diploma, Computer Programming and Analysis

Experience
IBM  June 2015 - Present
Cirba  January 2015 - June 2015
IBM Global  January 2013 - December 2014
IBM Canada Ltd.   January 2009 - January 2013
CiRBA  August 2005 - December 2008
CiRBA Inc.   August 2004 - August 2005
Platform computing  2001 - 2005
ING Direct  1998 - 2000

Skills
Cloud Computing, Data Center, Virtualization, Pre-sales, VMware, Professional Services, Integration, Solution Architecture, Server Consolidation, Storage, Enterprise Software, Enterprise Architecture, Strategy, CRM, Product Management, Unix, System Deployment, IT Service Management, IT Strategy, ITIL, SaaS, Management Consulting, Cirba, New Business Development, Product Offerings, Partner Management, PaaS, IaaS, Data Center Relocation, IT Transformation

Education
Seneca College of Applied Arts and Technology   1998 — 2000
Computer Programming and Operating

Experience
Trebor Personnel Inc - Temporary & Permanent Placements   July 2015 - Present
Centre for Information and Community Services   June 2012 - Present
Settlement Assistant and Family Suppport Services   June 2013 - June 2014
Compugen  November 2010 - August 2011
Combined Insurance  April 2008 - April 2009
Philips Lifeline Canada  April 2007 - January 2008
Simpressions  January 2007 - 2007
IBM Canada Ltd.   2004 - 2006

Skills
Recruiting, Coaching, Resume Writing, HR Consulting, Deferred Compensation, HRIS, Time Management, New Hire Orientations, Employment Law, Payroll, Customer Service, Team Building, Employee Engagement, Employee Relations, Career Counseling, Policy, Administration, Recruiting Skill, Technical Recruiting, System Administration, Training, Payroll Skill, Leadership, CRM, Coaching Skill, Compensation, Performance Management, Conflict Resolution, Volunteer Recruitment, Talent Acquisition, HR Policies, Career Development, Onboarding, Applicant Tracking..., Employee Benefits, Sourcing, Leadership Development, Personnel Management, Benefits Administration, Succession Planning, Organizational..., Workforce Planning, Organizational..., Workshop Facilitation, Hiring, Labor Relations, Screening, Talent Management, College Recruiting, Human Resources

Education
Seneca College of Applied Arts and Technology   2009 — 2010
BOS, Business Office Skills Certification

Seneca College of Applied Arts and Technology   2009 — 2010
In Progress, CSC

Sheridan College   2002 — 2002
Certification in Payroll , Canadian Payroll Certification Level 1

Seneca College of Applied Arts and Technology   1998 — 1999
Post Graduation Diploma, Human Resources Management

York Univerisity   1994 — 1998
Psychology and Sociology, Sociology

Experience
IBM Canada Ltd.   March 1999 - August 2012
IBM  March 1999 - August 2012

Skills
Onboarding, HR Policies

Education
Seneca College of Applied Arts and Technology

Experience
Relectronic-Remech Inc.   March 1992 - Present
Banwell Computer Services   January 1991 - February 1992
IBM Canada Ltd.   September 1990 - January 1991
Dofasco  January 1989 - December 1989

Skills
Quality Assurance, Project Management, Incident Investigation, Requirements Analysis, Disaster Recovery, Vendor Management..., Factory, Computer Hardware, Integration, Enterprise Architecture, Business Analysis, Software Development, Unix, Expert Witness, Troubleshooting

Education
Sheridan College   1986 — 1990
Electronic Technologist, Electronics

Experience
Ceryx Inc.  November 2013 - March 2014
eHealth Ontario  January 2012 - November 2013
eHealth Ontario  November 2009 - January 2012
Siemens  September 2006 - April 2009
Workbrain  August 2005 - August 2006
Bank of Montreal  May 2003 - August 2005
IBM Canada Ltd.   August 2000 - March 2003

Skills
SharePoint, ITIL, IT Service Management, IT Strategy, Vendor Management, Active Directory, Business Analysis, Requirements Analysis, BMC Remedy, Service Delivery, Service Desk Management, Lync, Microsoft Exchange, Microsoft Office, Mobile Device Management, Technical Leadership, End User Training, RFP, Business Case, CRM, IT Management, Outsourcing, Requirements Gathering, Software Documentation, Windows Server, Service Management, SDLC, Team Leadership, Information Technology, Management, Leadership, Integration

Education
Seneca College of Applied Arts and Technology   2002 — 2006

Experience
Systemware Innovation Corporation  May 2012 - Present
Systemware Innovation Corporation  June 2007 - May 2012
IBM Canada Ltd.   2001 - 2007
Nortel  November 1999 - February 2001
Atlantis Systems International  September 1992 - November 1999
Honeywell Aerospace  September 1987 - September 1992
AECL  May 1980 - September 1987

Skills
Software Development, Agile Methodologies, Requirements Analysis, Integration, Program Management, PMP, Business Intelligence, Software Engineering, SDLC, Testing, MS Project, SOA, Business Analysis

Education
Sheridan College   1978 — 1980
Computer Technology

Experience
Elephant Construction & Landscaping   April 2010 - Present
IBM Canada Ltd.   July 2003 - March 2009

Skills
Business Development, Project Management

Education
Sheridan College
Photography

University of Windsor
Bachelor of Arts

Experience
IBM Canada Ltd.   July 2008 - Present
IBM  January 2005 - June 2008

Skills
Cloud Computing, Solution Selling, Enterprise Software, Storage, Sales Enablement, Channel Partners

Education
Seneca College of Applied Arts and Technology   1999 — 2001
Human Resources Management Post-Diploma, Human Resources Management/Personnel Administration, General

University of Guelph   1994 — 1997
Honours Bachelor of Arts, Psychology, Marketing

Experience
CIBC  May 2001 - Present
IBM Canada Ltd.   May 1998 - May 2001

Education
Seneca College of Applied Arts and Technology   1999 — 2001
college degree, Applied Arts and Technology -CPA/CPO

school of commerce   1981 — 1985

Experience
CIBC  June 2012 - Present
Payment Solutions Provider (PSP)   May 2010 - April 2012
IBM Canada Ltd.   May 1998 - April 2010

Skills
DB2, SDLC, Requirements Gathering, ITIL, Integration, Enterprise Architecture, Agile Methodologies, Data Modeling, Visio, MS Project, Requirements Analysis, Project Management, Business Intelligence, Business Analysis, Software Project..., Disaster Recovery, Websphere, PMP, SQL, Solution Architecture, Business Requirements, Software Development, Data Warehousing, UML, Databases

Education
Shahid Beheshti University
Bachelor of Applied Science (BASc), Computer Science

Experience
BMO Financial Group  March 2014 - Present
IBM Canada Ltd.   June 2013 - Present
Lockheed Martin Canada  June 2013 - March 2014
TIAA-CREF  January 2013 - April 2013
Loblaw Companies Limited  July 2010 - November 2012
Canadian Tire  August 2004 - July 2010
Texas Workforce Commission  July 2001 - July 2004
Digital Motorworks Inc.   June 2000 - June 2001
LINC Systems Corporation   June 1999 - May 2000
China Venturetech Investment Corporation   March 1996 - May 1999

Skills
ETL, Data Warehousing, Data Modeling, Data Integration, Business Intelligence, Teradata, DB2, Oracle, SQL, SAP BODS, Performance Tuning, Business Objects, SAP BW, SAP HANA, Crystal Reports, Dashboard, Datastage, Informatica, Unix Shell Scripting, Data Warehouse..., Data Quality, Weblogic, OLAP, Enterprise Architecture, PL/SQL, IBM MDM, Java, J2EE, Websphere, Project Management, ITIL, Web Development

Education
Shandong University
Master's degree, Computer Science

Experience
TRADER Corporation  October 2014 - Present
Rogers Communications  September 2012 - December 2014
IBM Canada Ltd.   July 2011 - September 2012
McCarney Greenwood LLP  September 2008 - July 2011

Skills
Auditing, Financial Reporting, Financial Analysis, Assurance, Tax, IFRS, Managerial Finance, Sarbanes-Oxley Act, Corporate Tax, Financial Planning, Strategic Financial..., Governance & Compliance..., Business Relationship..., Tax Preparation, XBRL, Compliance with GAAP..., SOX, Financial Forecasting, Cognos, Microsoft Office, Corporate Performance, Internal Audit Policies..., Financial Management, Business Valuation, QuickBooks, Accounting, Finance

Education
ICAO   2009 — 2010
Chartered Accountant, Accounting

York University   2006 — 2008
Bachelor of Administrative Studies

Sheridan College   2002 — 2005
Accounting Diploma

Experience
Concentrix  February 2014 - Present
IBM Canada Ltd.   2011 - January 2013
IBM Canada Ltd.   October 2006 - June 2011
IBM Canada Ltd.   January 2004 - September 2006
IBM Canada Ltd.   June 2003 - December 2003
IBM Canada Ltd.   October 2001 - May 2003

Skills
Workforce Management, Capacity Planning, Vendor Management, Forecasting, Strategic Planning, Process Improvement, Call Center, Analysis, Business Planning, Business Analysis, Service Delivery, Analytics, Business Process..., Call Centers, Contact Centers, Management, Cross-functional Team..., Cross-cultural Teams, Transition Planning, Strategic Financial..., Manage Client..., Solution Architecture, Training, CRM, Program Management, Leadership, Resource Management, Outsourcing, Team Leadership, BPO, Project Management

Education
Seneca College of Applied Arts and Technology
York University Articulation Program in General Arts & Science

Experience
IBM Canada Ltd.   Contact Center SupportIBMSeptember 1996 - Present
IBM Canada Ltd.   1996 - 2009

Skills
VoIP, Call Center, Cisco Call Manager, Unified Communications, Contact Centers, ITIL, Call Centers, Network Design, TCP/IP, Network Security, VPN, Enterprise Software, Cloud Computing, Disaster Recovery, Cisco Technologies, Switches, Telecommunications, Software Installation, VMware, IP, Integration, Data Center, LAN-WAN, WAN, Routers

Education
Seneca College of Applied Arts and Technology   1982 — 1986
Electronic Engineering

Experience
Deloitte  May 2012 - Present
Borg Custom Audio and Video Ltd.   July 2006 - Present
IBM Canada Ltd.   June 2001 - May 2012
Maritime Life  2001 - 2004
Southern Graphic Systems  June 1998 - June 2001

Skills
Lighting Control, Video, Integration, Electronics, Audio, Troubleshooting, AV, Problem Solving, Programming, Automation, Consumer Electronics, Windows, Home Automation, Home Theater, ITIL, Hardware, SCCM, Control Systems Design, Technical Support, System Design, Operating Systems, Software Installation, Computer Hardware, System Deployment, Windows XP, Windows 7, IT Operations, IT Service Management, Sound, Active Directory, Cabling, Digital Signage, Video Conferencing

Education
Sheridan College   1993 — 2000
Computer Programming

Experience
Aon Hewitt  February 2014 - Present
Minacs  July 2010 - January 2014
MTS Allstream  2007 - 2010
IBM Canada Ltd.   2005 - 2007

Skills
Teamwork, RFP, Vendor Management, Proposal Writing, Business Development, Corporate Communications, Call Center, Team Leadership, SharePoint, Account Management, Project Management, Marketing Communications, Team Management, New Business Development, Call Centers, Management, Security, Leadership, Project Planning, CRM, Sales, Integration, Outsourcing, Process Improvement

Education
Seneca College of Applied Arts and Technology   1980 — 1983
Diploma, Biological Research Technology

Experience
IBM Canada Ltd.   August 2000 - Present
Pearson Education Canada  1994 - 1999
The Alger Press Limited   1987 - 1994

Skills
Solution Architecture, Enterprise Architecture, Integration, IT Service Management, Data Center, Storage, Middleware, IBM HTTP Server, WebSphere Application..., Websphere, High Availability, Unix, AIX, DB2, ITIL, SOA, WebSphere Process Server, WebSphere MQ, WebSphere Portal

Education
Sheridan College
Business Computer Systems

University of Toronto
Computer Science, Philosophy

St. Michael's Choir School

Experience
Service Ontario  October 2012 - January 2014
Saint Elizabeth Health Care  October 2011 - September 2012
IBM Canada Ltd.   October 2009 - July 2011
Pearson Embanet  September 2007 - November 2008
Matrix Research Ltd   April 2007 - November 2007
SNC-Lavalin Toronto   August 2006 - December 2006

Skills
listing skills,..., Active Directory

Education
Seneca College of Applied Arts and Technology   2002 — 2004
DIPLOMA, COMPUTER NETWORKING AND TECHNICAL SUPPORT

Experience
IBM Canada Ltd.   December 2000 - Present

Skills
Storage, Cloud Computing, Virtualization, Data Center, Windows Server, Servers, Solution Selling, VMware, Disaster Recovery, IT Service Management

Education
Seneca College of Applied Arts and Technology   1997 — 2000
Network Administration

Experience
GlaxoSmithKline  July 2013 - September 2013
Sheridan College  May 2012 - August 2012
IBM Canada Ltd.   September 2011 - December 2011

Skills
iOS Development, Web Services, Objective-C, Java, SQL

Education
Sheridan College   2009 — 2012
CST Software Development & Network Engineering - Mobile Stream

Experience
IDEXX Laboratories  October 2014 - Present
P & P Data Systems   April 2012 - September 2014
Optimed Software   May 2010 - November 2012
Ontario EMR Vendor (ASP)   2007 - 2010
IBM Canada Ltd.   2002 - 2007
Sears Canada  1999 - 2002

Skills
Healthcare Information..., EMR, Business Analysis, Healthcare, EHR, Requirements Analysis, Process Improvement, Project Management, Strategic Planning, Integration, Business Intelligence, Change Management, Software Project..., IT Strategy, HL7, Quality Assurance, Product Management, SharePoint, SaaS, Cross-functional Team..., Sales, Enterprise Software, Databases, Training, Team Leadership, Team Building, Disaster Recovery, Management, Vendor Management, CRM, Business Process..., Software Development, Start-ups, Salesforce.com, Account Management, Solution Selling, Sales Process, Software Implementation, ITIL, Business Development, Cloud Computing, Information Technology, Professional Services, Direct Sales, New Business Development, Leadership, Data Center, Strategy, Sales Operations, IT Service Management

Education
Seneca College of Applied Arts and Technology

Experience
Snap Fitness 24/7  February 2009 - Present
IBM Canada Ltd.   January 2007 - January 2008
IBM Canada Ltd.   January 2006 - January 2007

Skills
Solution Selling, Customer Satisfaction, Business Planning, Marketing Communications, Marketing Strategy, New Business Development, Sales Operations, Selling, Microsoft Office, Marketing, Sales, Project Management, Customer Service, Management, Social Media, Business Development

Education
Sheridan College   1995 — 1996
Networks and Networking Certificate

University of Guelph   1990 — 1995
B.Comm Honours, Marketing

Experience
Scotiabank  2014 - Present
CIBC  2013 - 2014
IBM Canada Ltd.   2003 - 2012
IBM Canada Ltd.   2001 - 2003
IBM Canada Ltd.   1998 - 2001
IBM Toronto Lab  1997 - 1998

Skills
Data Warehousing, DB2, AIX, ETL, Unix, SQL, Requirements Analysis, High Availability, Database Design, SQL Tuning, Data Modeling, Oracle, Enterprise Architecture, ITIL, Dimensional Modeling, Integration, Linux, Software Development, Microsoft SQL Server, Datastage, Shell Scripting, Data Migration, Data Analysis, Data Integration, Data Mapping, Disaster Recovery, IT Audit, Database Administration, Problem Analysis, Root Cause Problem..., TSM, Netezza, SQL Clustering, HADR, Windows, Cognos, IBM AIX

Education
University of Waterloo   2001 — 2003
Master of Math, Computer Science

Shanghai University
Bachelor's degree, Electrical and Electronics Engineering

Experience
AIG  August 2014 - Present
FYI Solutions (FYI Systems, Inc.)   June 2013 - July 2014
Esri  September 2012 - June 2013
IBM Canada Ltd.   May 2005 - September 2012
Bell  September 2001 - April 2005
Sybridge Inc   June 2000 - April 2001
Telecommunication Technology Research Institute   September 1996 - March 2000

Skills
Oracle, DB2, Data Modeling, Cognos, Websphere, Business Intelligence, Cognos Business..., Cognos ReportNet, Cognose Series 7, Microsoft SQL Server, Cognos Dynamic Cube, TM1, IIS, Apache, IHS, iPlanet Web Server, WebSphere Application..., WebSphere Portal, Weblogic, JBoss Application Server, Tomcat, Active Directory, IBM Tivoli, SunOne, Windows, Solaris, AIX, HP-UX, Linux, zLinux, Esri Map for IBM Cognos, Microstrategy, Esri Map for..., JDBC, SQL, Data Warehousing, Databases, LDAP, OLAP, ETL, Unix Shell Scripting, Business Intelligence..., Shell Scripting, Solution Architecture, Unix, Database Design, PL/SQL, Red Hat Linux, Database Administration, Computer Information...

Education
Carleton University   2002 — 2006
Master's degree, Systems and Computer Engineering

Shanghai University