IBM Canada Ltd.
Industry: IT service management company
DescriptionHeadquarters: Markham, Canada Founded: 1917 Subsidiaries: Information Systems Management Canada, Parent organization: IBM
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IBM Canada Ltd. Employees
Sun Life Financial March 2014 - Present
RR Donnelley May 2012 - March 2014
RR Donnelley January 2010 - April 2012
Cara Operations February 2009 - January 2010
IBM Canada Ltd. April 2007 - March 2009
College Pro April 2004 - April 2007
Skills
Financial Modeling, Financial Analysis, Strategy, Forecasting, Process Improvement, Analysis, Business Strategy, Project Management, Business Case, Managerial Finance, Stakeholder Management, Project Finance, Stakeholder Analysis, Budgets, Creative Problem Solving, Management, Essbase, Business Planning, Business Development, Finance, SAP, Strategy Development, Team Leadership, Leadership, Mergers & Acquisitions, Strategic Financial..., Cross-functional Team..., Strategic Planning, Corporate Finance, Executive Management, Business Process..., Business Analysis
Education
Schulich School of Business
Master of Business Administration (MBA), Finance and Strategic Leadership
McMaster University
Bachelor of Business Administration (BBA), Banking, Corporate, Finance, and Securities Law
IBM Canada Ltd. April 2013 - Present
Randstad Sourceright US August 2012 - April 2013
Target September 2011 - August 2012
Shoppers Drug Mart September 2007 - September 2011
Drake International July 2005 - September 2007
Kelly Services April 2003 - July 2005
Enterprise Rent-A-Car October 1996 - October 2002
Delta Hotels 1991 - 1996
Skills
Brand Ambassadorship, Integrity, Trust Building, Building Relationships, Talent Acquisition, Talent Profile..., Strategic Sourcing, Cold Calling, Qualifying Candidates, Offer Negotiation, Client/Hiring Manager..., Business Relationship..., Onboarding, New Hire Orientations, People Development, Team Leadership, Employee Engagement, Inspiring People, Goal Oriented, Trade Show..., Campus Recruitment, New Business Development, Customer Service, Recruiting, Negotiation, Strategy, Sourcing, Hiring, Human Resources, Management, Customer Retention, Leadership, HRIS, CRM, Business Development, Talent Management, Sales, Relationship Building
Education
Mount Saint Vincent University 1987 — 1991
BTHM, Tourism and Hospitality Management
Healthcare of Ontario Pension Plan May 2012 - Present
Healthcare of Ontario Pension Plan October 2011 - Present
Healthcare of Ontario Pension Plan (HOOPP) March 2010 - October 2011
ManageFlow Consulting Inc. 2007 - February 2010
IBM Canada Ltd. 2002 - 2007
PwC Consulting 1999 - 2002
CPAS 1994 - 1999
Skills
Business Process..., Project Management, Business Analysis, Project Delivery, Business Transformation, Outsourcing, IT Strategy, Business Requirements, Software Project..., Business Intelligence, Requirements Gathering, Integration, SDLC, User Acceptance Testing, Management, Strategy, Business Process..., Vendor Management
Education
McMaster University 1989 — 1992
BA, English
York University
Project Management Certification
Jacobs Canada June 2013 - Present
Canadian Pacific Railway 2007 - December 2012
Canadian Pacific Railway 2005 - May 2007
Canadian Pacific Railway 2003 - 2005
Canadian Pacific Railway 2000 - 2003
Canadian Pacific Railway February 2000 - August 2000
IBM Canada Ltd. November 1997 - February 2000
Wawanesa Insurance 1988 - 1997
Skills
IT Security Policies, SOX Compliancy, SAP Security..., COBIT, ITIL, BC/DR, People-oriented, COSO Framework, ISO 27001, Incident Management, Governance, IT Management, Information Technology, IT Service Management, Business Process, PMO, Management, Disaster Recovery, Help Desk Support, Sarbanes-Oxley Act, SAP, Business Analysis, Service Desk, IT Operations, Software Documentation, Process Improvement, Visio, Computer Hardware, Change Management
Education
Mount Royal College
Certificate, Management - Call Centre Specialization
Red River College
COBOL programming
Southern Alberta Institute of Technology / SAIT
Certificate, Webpage Design
University of Manitoba
2 years, Social Sciences
Ontario Consumers Home Services August 2015 - Present
Toothworks Canada August 2014 - February 2015
Johnson & Johnson January 2013 - September 2013
Total Credit Recovery January 2009 - October 2009
Carib circle January 2008 - January 2009
SMT Direct (Rogers) Toronto February 2008 - August 2008
Doctor’s Office 2005 - 2005
IBM Canada Ltd. 2002 - 2003
Direct Energy March 2001 - November 2001
Zentel DM 2000 - 2001
Education
Medix School
Avola College of Hairstyling
Contact High School
Madonna Catholic School 1999 — 2001
DisclosureNet August 2013 - Present
IBM Canada Ltd. February 2012 - August 2013
IBM Canada Ltd. October 2010 - January 2012
The Clorox Company February 2010 - October 2010
The Clorox Company April 2009 - February 2010
Newark June 2007 - March 2009
Skills
Financial Analysis, Forecasting, Business Analysis, SEC filings, XBRL, Process Improvement, SAP, ERP, Business Process..., US GAAP, Accounts Payable, Data Modeling, Analysis, Financial Modeling, Business Process, Management, Accounting, Financial Reporting
Education
Milwaukee School of Engineering 2004 — 2006
Master of Science, Engineering Management
New England College 2000 — 2003
BA, Accounting & Finance
IBM Canada March 2015 - Present
ENMAX September 2013 - February 2014
IBM Canada Ltd. January 2013 - August 2013
IBM Canada Ltd. January 2011 - December 2012
IBM Canada Ltd. September 2008 - December 2010
IBM Canada Ltd. October 2005 - August 2008
G4S November 1999 - October 2005
S & P Data November 1997 - June 1998
Elections Canada April 1997 - June 1997
Regional Municipality of Haldimand-Norfolk June 1996 - August 1996
Skills
Service Delivery, Disaster Recovery, IT Service Management, Change Management, ITIL, Service Management, Problem Management, Software Documentation, Incident Management, Project Management, PMLC, Project Delivery, Management, Business Process..., Team Leadership, IT Management, IT Operations, Business Analysis, Technical Support, Sla, Service Desk, Troubleshooting, Customer Satisfaction, Windows, Vendor Management, Microsoft Exchange, Customer Service, IT Strategy, Data Center, Solution Architecture, Integration, Major Incident..., SDLC, CRM, IT Outsourcing, Servers, Governance, Outsourcing, Virtualization, Storage, PMP, Process Improvement, PMO, Requirements Analysis
Education
Gogo Training 2015 — 2015
ITIL 2011: Service Strategy
Scrumstudy 2015 — 2015
Scrum Developer (SDC)
Scrumstudy 2015 — 2015
Scrum Master (SMC)
Simplilearn 2014 — 2014
PRINCE2 Practitioner
Skillsoft 2014 — 2014
Agile Project Management (PMI-ACP)
TRIOS College 2005 — 2005
Network Specialist - Multiple OS Diploma with Honours, Windows, Linux, CISCO, Security
Mohawk College 1993 — 1996
Computer Science
Skillsoft
PRINCE2 Foundation
The Knowledge Academy
Project Management Professional (PMI-PMP)
Thought Rock
ITIL 2011 Foundation
Self-employed January 2014 - Present
IBM Canada Ltd. January 2010 - December 2012
IBM Canada Ltd. March 2007 - December 2009
IBM Canada Ltd. August 2004 - February 2007
Skills
ITIL v3 Foundations..., Security+, Security, Active Directory, VMware, Windows Server, Disaster Recovery, Servers, Cisco Technologies, Network Administration, Microsoft Exchange, Networking, CISSP, Network Security, System Administration, Windows 7, Firewalls
Education
Canadian School of Natural Nutrition 2011 — 2013
RHN, Natural Nutrition
Mount Royal University 2009 — 2011
Yoga Therapy 500Hr
Yoga Passage 2008 — 2008
Yoga Teacher Training 200 Hr
Southern Alberta Institute of Technology 2002 — 2004
Bachelor's degree, Network Managment
Southern Alberta Institute of Technology 2001 — 2003
Computer Engineering
Nova Networks October 2013 - Present
Southeast University, Bangladesh April 2010 - March 2011
pi Cyber Logic Pvt. Ltd August 2008 - March 2010
IBM Canada Ltd. February 2008 - July 2008
OneWorld & Company [Development Partner of Travel Curve Inc. (ON, Canada)] August 2004 - September 2007
Skills
VPN, Switches, TCP/IP, Windows Server, Firewalls, Routers, DNS, Network Administration, Routing, VLAN, Troubleshooting, Hardware, WAN, Security, BGP, EIGRP, OSPF, VMware, Cisco Technologies, CCNA, Data Center, LAN-WAN, Technical Support, Operating Systems
Education
Ryerson University 2012 — 2013
Master of Engineering (M.Eng.), Computer Networks
Minnesota State University, Mankato 1998 — 2000
Bachelor of Science (BS), Computer and Information Sciences, General, Magna cum laude honor
North South University
BIT Canadian Technologies June 2011 - Present
RBC November 2010 - January 2011
Professional Project League 2007 - 2010
Scotiabank April 2006 - April 2007
IBM Canada Ltd. 2007 - 2007
Bank of Montreal April 2005 - April 2006
AMM Software Solutions 2000 - 2004
Guardian Insurance, Mississauga March 1998 - March 2000
Various 1990 - 1998
Skills
SDLC, Software Project..., Enterprise Architecture, Vendor Management, ITIL, Business Intelligence, Integration, Business Analysis, Software Development, Data Warehousing, Project Management, CRM, Project Delivery, Databases, SharePoint, Requirements Gathering, PMP, PMO, Change Management, Program Management, Management, MS Project, Enterprise Software, Requirements Analysis, Business Process, Project Portfolio..., IT Strategy, Visio, Resource Management, Solution Architecture, Leadership, Systems Analysis, IT Management, Business Process..., Agile Project Management, Agile Methodologies
Education
Villanova University 2008 — 2008
Project Management, Advanced Project / Program Management
Mohawk College 2005 — 2005
Certificate, Project Management for IT
Project Management Institute
•Project Management Professional Certification, Project / Program Management
Sheridan College
•Database Integrity and Implementation
Mohawk College 1996 — 1996
WAN/LAN Networking Diploma, Computer Science
Everest College 1995 — 1995
Programming Diploma, Computer Science
University of Guelph 1993 — 1993
BA, Psychology
IBM Canada May 2014 - Present
IBM Canada Ltd. January 2013 - Present
IBM Canada June 2011 - December 2012
IBM Canada Ltd. July 2010 - June 2011
IBM Canada May 2007 - July 2010
IBM Canada Ltd. October 2005 - May 2007
IBM Canada Ltd. October 2002 - May 2005
Datacor/ISM 1993 - 1997
Skills
IT Service Management, Major Incident..., Root Cause Analysis, Problem Solving, Leadership, Change Management, Leading Organizational..., Leading Diverse Teams, Quality Management, Service Delivery, Outsourcing, Global Delivery, Incident Management, Service Management, Program Management, Cloud Computing, Project Delivery, Strategy, Management, Team Leadership, Managed Services, Information Technology, Security, IT Strategy, IT Outsourcing, ITIL, Infrastructure, IT Management, Project Portfolio..., IT Operations, Vendor Management, Data Center, Disaster Recovery, CRM, Mobile Technology, Employee Engagement, Cross-functional Team..., Leadership Development
Education
Mohawk College 1979 — 1982
Computer Science Coop, Computer Science
Mohawk College
Honours Diploma, Computer Science
PMI Nova Scotia Chapter January 2015 - Present
HITS-NS September 2011 - Present
Professional Development Summit November 2011 - May 2013
IBM Canada Ltd. 2004 - December 2010
IBM 2002 - 2004
IBM Global Services 2001 - 2003
Irving Oil 1997 - 2001
Skills
MS Project, Project Planning, Project Implementation, Project Coordination, Project Execution, Team Leadership, Teamwork, Virtual Teams, Customer Satisfaction, Customer Relations, CMM, ITIL, PMP, Team Building, Project Delivery, Integration, Project Management, Healthcare Information..., Leadership, PMP Certification, Cross-functional Team..., Oil&Gas, Software Development..., Certified Scrum Master..., Test Management, Test Methodologies, Databases, Business Analysis, Project Portfolio..., Management, Outsourcing, IT Service Management, SDLC, Requirements Analysis, Security, Scrum, Unix
Education
Mount Saint Vincent University 1990 — 1994
BA, Economics
St. Patricks High School 1987 — 1990
Amazon July 2014 - Present
Amazon May 2013 - July 2013
IBM Canada Ltd. May 2012 - August 2012
Pendylum Inc. May 2011 - August 2011
McMaster Solar Car Project May 2009 - August 2009
Skills
Objective-C, C#, PHP, HTML, MySQL, Matlab, CSS, Java, iOS development, Teamwork, RESTful WebServices, Presentations, Eclipse, Git, C
Education
McMaster University
B.Eng, Computer Engineering & Society
IBM Canada Ltd. September 2012 - July 2014
Varicent Software May 2012 - November 2012
Alpha Trading Systems December 2010 - May 2012
McMaster University 2008 - January 2011
IBM Canada Ltd. September 2008 - August 2009
Skills
Java, XML, Perl, Unix, Databases, Software Development, SQL, C#, Python, Visual Studio, Agile Methodologies, C++, JavaScript, SDLC, Eclipse, .NET, Visual Basic, Requirements Analysis, Database Design, Windows, jQuery, Quality Assurance, C, HTML, SOAP, Linux, Bash, AJAX, Software Engineering, MySQL, Microsoft SQL Server, Object Oriented Design, Java Enterprise Edition, Programming, UML, Web Applications, Web Services, Testing, Integration, CSS, PHP, VB.NET, Software Project..., Web Development, HTML 5, Subversion, Ruby, Ruby on Rails, Management Consulting, Agile Project Management
Education
McMaster University 2009 — 2010
Bachelor of Technology (B.Tech.), Computing and Information Technology
Mohawk College 2004 — 2007
Associate's degree, Computer Software Engineering
ESPN October 2012 - Present
Aversan Inc September 2008 - October 2012
Experian Consumer Direct 2011 - 2012
IBM Canada Ltd. May 2006 - August 2007
Skills
Subversion, Perl, Integration, XML, C, Java, Software Development, Testing, Software Engineering, SQL, Software Project..., Scrum, SDLC
Education
McMaster University
Software Engineering, Engineering
IBM Canada Ltd. August 2010 - Present
IBM Canada Ltd. April 2008 - August 2010
IBM Canada Ltd. April 2004 - January 2008
IBM Canada Ltd. January 2002 - April 2004
IBM Canada Ltd. December 2001 - May 2002
IBM Canada Ltd. December 1997 - December 2001
IBM Canada Ltd. January 1995 - January 1997
Skills
Data Center, IT Service Management, Professional Services, Banking, Team Leadership, Technical Support, Outsourcing, Hardware, Sales, Change Management, Strategy, Leadership, Service Management, Service Delivery, ITIL, Vendor Management, Customer Satisfaction, Management, Sla, Managed Services, Incident Management, Cloud Computing, Disaster Recovery, IT Outsourcing, Business Development, Project Management, Contract Management, Virtualization, IT Strategy, High Availability, Program Management, Business Analysis, Solution Selling, Retail, Account Management, IT Management, IT Operations, Project Delivery, Pre-sales, Governance, Storage, PMP, CRM, Enterprise Architecture, Solution Architecture, Business Process
Education
McMaster University 1991 — 1994
BA, Political Science
Loblaw Companies Limited May 2010 - Present
Loblaw Companies Limited September 2009 - April 2010
Monessen Hearth Systems (formerly CFM Corp) September 2007 - March 2009
Monessen Hearth Systems (formerly CFM Corp) April 2004 - September 2006
Group Telecom January 2002 - August 2002
AT&T Canada September 1993 - August 2001
IBM Canada Ltd. March 1985 - August 1992
Skills
Team Building, Change Management, Strategy, Project Planning, Cross-functional Team..., Process Improvement, CRM, Business Intelligence, Microsoft Excel, Team Leadership, Account Management, Customer Service, Retail, Leadership, Integration, Management, Telecommunications, Call Centers, Marketing
Education
Mohawk College
Computer Systems Technology
Manulife Financial February 2013 - Present
TD Bank April 2010 - March 2012
CIBC Treasury - Basel III program 2012 - 2012
IBM Canada Ltd. April 1996 - March 2010
IBM 1996 - 2010
Toronto Stock Exchange 1994 - 1996
Skills
Data Modeling, Complex..., Cost Benefit, IT Strategy, IT Solutions, IT Outsourcing, Business Process..., Project Management, Business Requirements, Global Delivery, Strategy, Financial Services, Banking, SDLC, Project Planning, Project Portfolio..., PMP, Vendor Management, Business Analysis, Solution Architecture, PMO, Program Management, IT Service Management, Governance, Management, Project Delivery
Education
The University of Manchester 1982 — 1985
MSc, Management Science
Middlesex University
BSc (Hons), Structural & Civil Engineering
St Thomas College
Advanced Level
Workplace Safety and Insurance Board (WSIB) August 2014 - Present
IBM Canada Ltd. April 2011 - May 2014
Kohl & Frisch Limited 2009 - 2011
Skills
Infrared Thermal Imaging, Business Analysis, Process Analysis, Change Management, Contract Management
Education
Metropolitan State University 2005 — 2008
Masters, Management Information Systems
St. Cloud State University 1999 — 2003
Bachelors, Computer Networks and Applications
IBM 2014 - Present
IBM Canada Ltd 2006 - 2014
IBM Canada Ltd. July 2005 - December 2006
IBM Canada Ltd. September 1998 - June 2005
IBM Canada Ltd September 1993 - August 1998
IBM Canada Ltd October 1977 - August 1993
Skills
Sales Management, Subscription and Support, Territory Management, Organizational..., Program Management, Sales Force Development, Management, Sales Operations, Enterprise Software, Cloud Computing, Solution Selling, Direct Sales, CRM, Team Leadership, Business Strategy, Channel Partners, SaaS, Cross-functional Team..., Leadership, Account Management, Sales Enablement, Professional Services, Strategic Planning, Data Center, Selling, Sales
Education
Mount Saint Vincent University 1977 — 1978
Public Relations
Mount Saint Vincent University 1977 — 1978
Public Relations/Image Management
BMO Nesbitt Burns August 2014 - Present
BMO Financial Group 2010 - August 2014
BMO Financial Group 2005 - 2010
Self-Employed Financial Planner 2002 - 2005
TD Waterhouse Inc. 1999 - 2002
TD Asset Management Inc. 1996 - 1999
TD Asset Management Inc. 1994 - 1996
Self-Employed Financial Planner 1992 - 1993
IBM Canada Ltd. 1985 - 1992
Skills
Personal Financial..., Operational management, Software Development, Customer Oriented, Direct Sales, Retirement Planning, Wealth Management, Financial Services, Operations Management, Mutual Funds, Investments, Relationship Management, Banking, Financial Advisory, Investment Advisory, Financial Planning, Estate Planning
Education
McMaster University
Bachelor of Commerce (B.Com.), Marketing and Finance
McMaster University
Bachelor of Commerce (B.Com.)
IBM Canada Ltd. November 2012 - Present
IBM Canada Ltd. September 2005 - November 2012
Skills
DS4000, LPAR, HMC, AIX, Service Delivery, Brocade, IT Service Management, OS/400, Virtualization, Service Management, Disaster Recovery, Storage, Data Center, Servers, NetApp, Storage Area Networks, Vendor Management, Customer-facing, Customer Management, Team Leadership, Account Management, Solution Selling, Technical Support, Storage Virtualization, Citrix, Strategy, CRM, Active Directory, SAN, IT Operations, Enterprise Software, Managed Services
Education
SAIT 1997 — 1999
Computer Engineering Technology, Information Technology
Mount Royal College 1996 — 1997
Computer Science, Information Technology
Bowness 1992 — 1994
Manulife Financial June 2012 - Present
CIGI July 2011 - June 2012
The Economical Insurance Group (TEIG) June 2010 - June 2011
IBM Canada Ltd. February 2007 - May 2010
IBM Canada Ltd. November 1996 - May 2010
IBM Canada Ltd. January 2005 - January 2007
IBM Canada Ltd. November 1996 - December 2003
Bell Mobility January 1996 - November 1996
Manulife Financial March 1994 - December 1995
CIBC September 1988 - February 1994
Skills
ITIL, SDLC, Application Development, Requirements Analysis, IT Operations, Management, PMP, Software Development, Solution Architecture, Project Management, Team Leadership, Enterprise Software, Cloud Computing, IT Service Management, Project Delivery, Program Management, Integration, Agile Methodologies, Data Center, Software Project..., IT Strategy, SOA, Security, Databases, IT Management, Outsourcing, Visio, Strategy, Testing, Leadership
Education
Mohawk College 1985 — 1988
Computer Systems Tech., System Design, Development
IBM Canada Ltd. 2006 - Present
IBM Canada Ltd. 2003 - 2006
IBM Canada Ltd. 2000 - 2003
IBM Canada Ltd. 1997 - 1999
Compusult January 1997 - May 1997
Skills
WebSphere Application..., JDBC, CVS, Tomcat, REST, Java Enterprise Edition, RAD, Eclipse, EJB, SOA, JSP, DB2, UML, JavaScript, XML, Java, Web Applications, Agile Methodologies, Perl, SQL, Oracle, Integration, Architecture
Education
Memorial University of Newfoundland 1991 — 1996
BSC, Computer Science, Mathematics
NS International May 2015 - Present
NS International May 2015 - Present
IBM Canada Ltd. May 2009 - October 2011
Skills
Java, C, Testing, Linux, Perl, Unix, C++, Programming, Algorithms, Eclipse, SQL, Software Development, AIX, Visual Studio, XML, C#, CANoe, CAPL
Education
McMaster University 2005 — 2010
B Eng, Electrical Engineering
McMaster University 2005 — 2010
Bachelor of Engineering (B.Eng.), Electrical Engineering
OnX Enterprise Solutions Sr. Sales Account ExecutiveNexInnovationsJune 2006 - October 2007
Security Through Safe Design December 2003 - May 2006
Solitaire Interglobal January 2002 - December 2003
IBM Canada Ltd. January 2000 - January 2002
IBM Canada January 1995 - January 1997
Sorbus Canada Ltd. September 1992 - December 1994
Gore Mutual Insurance December 1989 - August 1992
Education
Mohawk College 1981 — 1984
Electronics Engineering Technologist, Electronics Engineering Technology
IBM Canada Ltd. January 2013 - Present
IBM Canada Ltd. April 2009 - December 2012
IBM Canada Ltd. March 2007 - April 2009
IBM Canada Ltd. March 2004 - April 2007
ABB October 1999 - April 2004
Skills
Incident Management, IT Service Management, ITIL, Service Level Management, Service Level Agreements, Disaster Recovery, Service Delivery, Outsourcing, Service Management, Service Desk, Sla, Global Delivery, Troubleshooting, BMC Remedy, Project Delivery, Citrix, Vendor Management, Technical Support, IT Strategy, Knowledge Management, Process Improvement, Problem Management, Visio, Integration, Lotus Notes, Software Documentation, System Administration, Business Analysis, Six Sigma, Change Management, Requirements Analysis, Call Centers, Team Leadership, Program Management, Operating Systems, Hardware, IT Management, Active Directory, Management, Service Improvement, Technical Documentation, Service Delivery..., Information Technology, Windows, ITIL v3 Foundations..., Windows XP, IT Operations, Process Management, Performance Management
Education
St. Clair College 1996 — 1999
Associate's degree, Computer Science - Information Technology, 3.8
Mohawk College 1992 — 1994
2 Years completed, Business Administration and Management, General
Jamieson Laboratories August 2011 - Present
Iovate Health Sciences Inc. January 2007 - March 2011
Iovate Health Sciences Inc. March 2006 - January 2007
IBM Canada Ltd. August 2003 - March 2006
IBM Canada Ltd. May 2002 - August 2003
Skills
Marketing Strategy, Advertising, Competitive Analysis, Marketing Management, Marketing, Product Development, Marketing Research, Brand Management, Marketing Communications, Integrated Marketing, Product Marketing, Trade Shows, Copywriting, Online Advertising, Creative Direction, Budgets, Forecasting, Management, Negotiation, Retail, Market Analysis
Education
Mississippi State University - College of Business and Industry 2000 — 2001
Masters, Business Administration
Mississippi State University - College of Business and Industry 1996 — 2000
Bachelors, Business Administration with a major in marketing
Toyota Canada Inc. January 2015 - Present
TYCO INTEGRATED SECURITY CANADA INC April 2012 - November 2014
IBM Canada Ltd. November 2010 - April 2012
Teva Novopharm June 2009 - October 2010
Power Household March 2001 - June 2009
Reuters June 1996 - March 2001
Reuters September 1993 - June 1996
Celestica April 1993 - September 1993
IBM Canada January 1991 - September 1992
Skills
ITIL v3 Foundations..., SDLC, PMO, Cross-functional Team..., Process Improvement, Project Portfolio..., PMP, Change Management, Project Planning, Project Delivery, Business Process, Outsourcing, Software Project..., Data Center, MS Project, Virtualization, Requirements Gathering, Risk Management, Resource Management, Visio, SharePoint, SOW Negotiation, Vendor Management, Order to Cash, Configure to Order, SaaS, Project Execution, Project Implementation, Documentation, CMMI, Executive Reporting, Project Management, Business Analysis, Requirements Analysis, Program Management, Management, Canadian Anti-Spam..., Daptiv, Software Development, Stakeholder Management, Integration, Team Leadership, Service Delivery, ITIL, Oracle
Education
ITIL 2015 — 2015
ITIL v3 Foundations, 85%
Project Management Institute 2011 — 2011
PMP Certified, Project Management
Memorial University of Newfoundland 1988 — 1993
B. Commerce, Honours, Co-operative, Finance/Marketing
Canadian Securities Institute 1994 — 1994
Canadian Securities Course, Investments and Securities
McMaster University November 2011 - Present
IBM Canada Ltd. September 2008 - November 2011
McMaster University September 2003 - September 2008
W.S. Tyler Canada 2007 - 2008
Software Engineering Club at McMaster University September 2005 - April 2006
McMaster University May 2005 - August 2005
Skills
Software Engineering, Software Design, Algorithms, Programming, C, UML, Software Development, Python, Java, Embedded Systems, LaTeX, Matlab, Problem Solving, Agile Methodologies, Model Driven Engineering, Research, Business Analysis, Embedded Software, Microsoft Excel, Wireless Sensor Networks, Control Systems Design, Signal Processing, User Interface Design, Git, Version Control Tools, Eclipse, Domain Specific..., Modeling Languages, Mathworks, Project Management, Microsoft Office, Leadership, Analysis, Testing, Computer Science, Scrum, Project Coordination, Conference Organization, Team Leadership, Presentation Skills, Technical Publication, Teaching, Organization Skills, Data Analytics, Formal Methods, University Teaching
Education
McMaster University 2012 — 2017
Doctor of Philosophy (PhD), Software Engineering
5th International Summer School on Domain Specific Modeling: Theory and Practice 2014 — 2014
McMaster University 2006 — 2008
M.A.Sc., Software Engineering
McMaster University 2002 — 2006
B.Eng., Software Engineering, Top 2% of graduating class. Graduated Summa Cum Laude.
Talitha Kumi 1986 — 2001
Tawjihi (General Secondary Examination), Scientific Stream, 97.4/100
ConocoPhillips September 2010 - Present
Allegro Development July 2008 - December 2009
Deloitte Inc October 2006 - May 2008
IBM Canada Ltd August 2001 - October 2006
Skills
ITIL, Energy, Business Process, ETRM, Documentation, Project Implementation, Gas, Business Analysis, Oil, Change Management, Business Process..., Requirements Gathering, Testing, Analysis, Requirements Analysis, Gap Analysis, Visio, PMO, Problem Solving, Risk Management, SDLC, Data Analysis, Project Planning, MS Project, Business Process Design, Integration, Software Documentation, Project Management, Petroleum, Project Delivery, Program Management, Project Portfolio..., SAP, Software Project..., Microsoft Project
Education
Mount Royal University
Business Administration diploma
The University of Lethbridge
Bachelor of Management
IBM Canada Ltd. December 2013 - Present
TD Insurance April 2013 - September 2013
IBM Canada Ltd. November 2012 - April 2013
The CUMIS Group June 2010 - September 2012
Burlington Teen Tour Band Boosters Inc. January 2011 - December 2011
Burlington Teen Tour Band Boosters Inc. January 2009 - December 2010
Insurance Systems Inc. November 2009 - March 2010
CGI Group Inc. October 2004 - December 2008
Maritime Life April 1999 - October 2004
Aetna 1991 - 1999
Skills
Team Leadership, Coaching, Mentoring, Project Management, SDLC, PMP, Project Planning, Change Management, IT Service Management, Management, Insurance Software, Communication, Team Facilitation, Insurance, Requirements Analysis, Team Building, Business Requirements, Project Portfolio..., Software Development, Agile Methodologies, Business Analysis, Testing, Enterprise Software, PMO, Vendor Management, Quality Assurance, Six Sigma, Quality Management, Visio, Requirements Gathering, Business Process..., Integration, Business Process, IT Strategy, Program Management, Project Delivery, MS Project, Software Documentation, Information Technology
Education
York University - Schulich School of Business 2003 — 2004
Project Management
Mohawk College 1979 — 1982
Diploma, Computer Science
Softchoice September 2014 - Present
IBM Canada Ltd. January 2014 - September 2014
IBM January 2013 - January 2014
IBM November 2010 - December 2012
JumpPoint 2009 - October 2011
IBM January 2006 - December 2008
IBM January 2004 - January 2006
IBM June 1999 - December 2003
Skills
Storage, Virtualization, Storage Area Networks, Storage Management, Hardware, System X, Sales Operations, Data Migration, Channel, Big Data, Business Analytics, Enterprise Storage, Selling, Servers, Hadoop, Enterprise Software, Storage Virtualization, Solution Selling, IBM pSeries, Data Center, Storage Solutions, SAN, VMware, VDI, Sales Enablement, Professional Services, Business Development, Channel Partners, Managed Services, Power
Education
McMaster University 1994 — 1999
HBCOMM, BCOMM/ Software Engineering
Volkswagen Group Canada Inc. March 2012 - Present
IBM Canada Ltd. March 2010 - March 2012
Berkshire Securities/Manulife Securities May 2008 - January 2010
Skills
Negotiation, Strategic Sourcing, Procurement, Purchasing, Contract Management, Supply Chain Management
Education
McMaster University 2004 — 2008
Honours Commerce, Minor in Economics
Supply Chain Management Association (SCMA) 2012 — 2016
Certified Supply Chain Management Professional (SCMP) Designation
Canadian Securities Institute 2008 — 2009
Finance, Investing
IBM Canada Ltd. September 2012 - December 2013
IBM Global Business Services July 2012 - September 2012
IBM Global Business Services May 2011 - July 2012
National Interest Security Company (NISC) April 2010 - May 2011
Information Manufacturing Corporation March 2005 - March 2010
Skills
Disaster Recovery, Change Management, Microsoft Excel, Lotus Notes, Help Desk Support, Operating Systems, Databases, VMware, Project Chief Officer, PMO, RPM, IBM Rational Tools, Resource Management, Financial Forecasting, Data Quality Control, Claims Management, Microsoft Office 2007, MS Project, Visio, BMC Remedy, Active Directory, Project Planning, Access, Project Management, Hardware, Troubleshooting, Data Center, System Deployment, Software Documentation, SharePoint, Security, Quality Assurance, Call Centers, ITIL, Data Migration, IT Management, Technical Support, Management
Education
Axia College of University of Phoenix Arizonia 2008 — 2009
In progress, Business Administration and Management, General
Metropolitan State University of Denver 1993 — 1993
In Progress, Business Administration and Management, General
Thornton High School
Thornton High School
Gartner May 2015 - Present
IBM September 2012 - March 2014
IBM May 2006 - September 2012
Lenovo May 2005 - December 2005
IBM Canada Ltd. January 2003 - May 2005
Skills
Solution Selling, Managed Services, Channel Partners, Storage, Direct Sales, Sales Process, Business Development, New Business Development, Selling, Partner Management, Sales, Channel, Management, Virtualization, SaaS, Cloud Computing, Storage Solutions, Enterprise Software, Marketing, Sales Enablement, Account Management, Strategy
Education
McMaster University 1997 — 2002
Honours Bachelor of Commerce, Business/Commerce, General
McMaster University
Activo Inc. November 2011 - Present
NCS (a Division of Telecon) February 2006 - November 2011
IBM Canada Ltd May 1974 - December 2005
Skills
Managed Services, Networking, Solution Selling, Hardware, Data Center, Business Intelligence, Wireless Networking, Wireless, Service Delivery
Education
Mohawk College 1971 — 1974
Electronics, Electronics Technology
Facebook March 2015 - Present
BlackBerry September 2009 - October 2014
McMaster University September 2006 - April 2009
IBM Canada Ltd. May 2006 - September 2006
Skills
JavaScript, Java, PHP, HTML 5, Git, CSS, HTML, C++, MySQL, Programming, SQL, User Experience, Testing, Software Engineering, Databases, HTML5
Education
University of Waterloo Professional Development Centre 2011 — 2012
Certificate, Project Management Fundamentals, 97%
McMaster University 2005 — 2009
Bachelor of Arts and Science and Computer Science, Computer Science
IBM April 2011 - Present
IBM Canada Ltd. 2007 - March 2011
Skills
Business Analysis, Business Transformation, IT Strategy, Solution Architecture, SDLC, Business Intelligence, Business Process, Business Process..., Enterprise Architecture, IT Service Management, Outsourcing, PMO, Pre-sales, Project Portfolio..., Requirements Analysis
Education
McMaster University
IBM Canada Ltd. September 2011 - Present
Algorithmics Inc August 2007 - May 2009
Algorithmics Inc April 2007 - August 2007
Algorithmics Inc May 2006 - August 2006
Algorithmics Inc June 2005 - August 2005
Skills
Java, Unix, Microsoft SQL Server, C++, MySQL, Perl, JavaScript, Oracle, Software Development, Object Oriented Design, PHP, C, Databases, SQL, Subversion, Spring Framework
Education
Seneca College of Applied Arts and Technology 2011 — 2011
Graduate Certificate, Database Application Developer
McMaster University 2009 — 2010
Honours Bachelor of Science, Mathematical Science
McMaster University 2003 — 2007
Bachelor of Science, Mathematical Science 2003; 2007
Vaughan Secondary School
Mount Royal University September 2014 - Present
Ledcor January 2014 - Present
Pro-Con Road Works September 2008 - December 2013
Lafarge January 2005 - September 2008
Hitachi Canadian Industries Ltd. March 2002 - May 2003
IBM Canada Ltd. October 2000 - March 2002
IBM December 1998 - October 2000
DFDS Tor Line 1994 - 1997
Skills
Contract Management, Project Management, Construction, Construction Management, Contractors, Process Scheduler, Procurement, Project Planning, Construction Safety, Purchasing, Operations Management, MS Project, Estimating, Cost Control, Blueprint Reading, Business Development
Education
Mount Royal College
Project Management Certification
NAIT
Roadbuilders Certification
Cenovus Energy October 2014 - Present
AllianceOne Mobile Management & Optimization October 2012 - Present
Nexen February 2014 - February 2015
Guest-tek Interactive Entertainment Ltd. June 2013 - February 2014
Risk Oversight Inc. March 2012 - May 2013
IBM Canada Ltd. March 2013 - March 2013
Guest-tek December 2010 - March 2012
Risk Oversight Inc. October 2006 - November 2010
Guest-tek February 2005 - October 2006
Guest-tek October 2003 - February 2005
Skills
Troubleshooting, Cisco Technologies, Servers, Wireless Networking, Firewalls, Network Architecture, Operating Systems, IT Audit, Software Documentation, Computer Hardware, TCP/IP, Red Hat Linux, Change Management, Network Security, Data Center, ITIL, Networking, Technical Support, Ruckus, Wireless Site Surveys, Ubuntu, CISA, COBIT, Technical Writing, SDLC, SOX Compliancy, HP Procurve, Windows 7, Mac OS, Technical Documentation, Process Control..., Office 2010, Motorola T5, Windows Server
Education
Mount Royal University 1999 — 2002
Bachelor of Applied Business and Entrepreneurship in Computer Information Systems, Computer Information Systems
Konverge Digital Solutions Corporation December 2014 - Present
MyTech USA September 2014 - January 2015
Ontario Women's Directorate September 2014 - October 2014
Ministry of Community and Social Services June 2014 - August 2014
Sheridan College January 2014 - April 2014
IBM Canada Ltd. August 2012 - August 2013
Ontario Public Interest Research Group McMaster May 2011 - September 2011
OPIRG McMaster May 2010 - April 2011
Skills
Social Media, Blogging, Graphic Design, Web Design, Newsletters, Photoshop, Fundraising, Project Management, Quality Control, Stakeholder Management, Stakeholder Analysis, Strategic Negotiations, MS Project, HTML, JavaScript, Budget Forecasts, Adobe Creative Suite, Lotus Notes, Written & Oral..., Leadership Development, Gantt Project, Risk Management, Risk Assessment, Event Management, Art, Management, Advertising, Budgets, Microsoft Office, Microsoft Project
Education
Sheridan College 2013 — 2014
Project Management Post Graduate Certificate, Project Management, 4.0
McMaster University 2006 — 2011
Bachelor of Arts (Honors), Psychology & Religious Studies with minor in Anthropology
IBM Canada Ltd. December 2013 - Present
RKZ Consulting March 2012 - Present
Al-Wahda Private School July 2010 - July 2012
K12 Int. Academy January 2009 - February 2012
PTS Consulting August 2008 - December 2008
Clear Vision Consulting February 2008 - July 2008
Agility Logistics; Kuwait June 2006 - January 2008
Arab Open University September 2004 - May 2006
Various November 2003 - August 2004
Celestica Int. Inc December 2000 - October 2003
Skills
Computer Hardware, Operating Systems, Information Security..., Unified Communications, Hardware Virtualization, Application..., Backup Solutions, Email Archiving, Storage Solutions, Business Networking, Learning Management..., ERP Software, Databases, IT Project & Program..., IT Solutions, Small Business IT..., Educational Technology, Microsoft Technologies, IT Infrastructure..., IT Infrastructure Design, Solution Implementation, Technology Integration, Integration, Data Center, Hyper-V, Windows Server, Active Directory, Networking, Infrastructure, VPN, Citrix, Network Security, Firewalls, Security, Virtualization, Microsoft Exchange, Servers, SharePoint, Cluster, SAN, VoIP, Software Development, Storage Area Networks, Oracle, IT Strategy, Storage, IT Operations, ERP, High Availability, Hardware
Education
Middlesex University 1998 — 1999
Masters of Science, Business Information technology
University of Middlesex, School of Computing 1998 — 1999
Bachelor's Degree, Computer Engineering
IBM Canada Ltd. August 2015 - Present
Lenovo October 2014 - March 2015
IBM Canada Ltd. 1985 - 2014
Skills
Account Management, Integration, Cloud Computing, Solution Selling, Sales, Enterprise Software, Channel Partners, Strategy, Pre-sales, Data Center, Cisco Technologies, Business Analysis, Storage, Strategic Partnerships, Project Management, Professional Services, VMware, Sales Process, SaaS, Channel, Managed Services, Management, Sales Operations, Virtualization, CRM, Direct Sales, ITIL, Business Development, Business Alliances, Program Management, Sales Enablement, Marketing Strategy
Education
Memorial University of Newfoundland 1980 — 1985
Bachelor of Commerce (B.Com.), BComm
IBM Canada Ltd. April 2011 - Present
IBM Canada Ltd. April 2009 - May 2011
IBM Canada Ltd. May 2007 - August 2008
Rise Office Furniture 2004 - 2004
Skills
Selling, Business Analysis, Sales, Team Leadership, Negotiation, Project Management, Management, Customer Satisfaction, Solution Selling, Customer Service, Lotus Notes, Pre-sales, Project Planning, Process Improvement, Marketing, Consulting, Networking, Business Intelligence, Information Technology, Contract Negotiation, Contract Law, Contract Management, Change Management, Vendor Management, Business Process, IT Service Management, Cloud Computing
Education
McMaster University 2003 — 2009
Bachelor of Engineering (B.Eng.), Computer Engineering
AGF Management Limited November 2012 - August 2014
Pomegranate Advisory January 2008 - March 2012
SGS Asset Management December 2003 - July 2007
IBM Canada Ltd. April 2000 - November 2003
Skills
Building Relationships, Strategic Planning, Alternative Investments, Asset Management, Hedge Funds, Securities, Asset Managment, Private Equity, Management, Financial Analysis, Financial Advisory, Wealth Management, Investments, CRM, Asset Allocation, Business Development, Investment Management, Mutual Funds, Portfolio Management, Investment Banking, Risk Management, Investor Relations, Investment Strategies, Equities, Fixed Income, Finance, Funding, Due Diligence, Capital Markets, Investment Advisory, Bloomberg, Financial Services, Financial Markets, Derivatives, ETFs, Valuation
Education
McMaster University 1997 — 2002
BCOM
IBM May 2013 - Present
IBM September 2010 - April 2013
IBM Canada Ltd. January 2010 - April 2010
AIF Small Craft Simulation Group April 2009 - August 2009
Skills
C, C++, Java, JavaScript, PHP, Objective-C, HTML, CSS, REST, AJAX, JSP, SQL, MySQL, DB2, SOAP, RPC, Visual Basic, VHDL, Flex, Server Administration, Unix, Linux Server, TCP/IP, VMware ESX, iPhone Application..., Cognos, Cognos Report Studio, Power Cubes, Cognos Framework manager, J2EE, Dojo, Design Patterns, Android, Worklight, WebSphere Application..., AIX, Mobile Applications, Mobile Design
Education
Memorial University of Newfoundland 2008 — 2013
Bachelor of Engineering (B.Eng.), Computer Engineering
Cambridge School 1998 — 2005
High School, Grade 10
Delcan, A Parsons Company June 2015 - Present
North American Search Group February 2014 - June 2015
University of Waterloo September 2013 - December 2013
University of Waterloo September 2013 - December 2013
Ontario Ministry of the Environment April 2013 - August 2013
City of Ottawa September 2012 - December 2012
MetrolinxA January 2012 - April 2012
IBM Canada Ltd. June 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Excel, Research, Customer Service, Public Speaking, Microsoft Word, GIS, Project Planning, Transportation Planning, Administration, Communication, Environmental..., Environmental Impact...
Education
University of Waterloo 2009 — 2014
Bachelor’s Degree, Planning
University of Toronto Schools 2003 — 2009
Ontario Secondary School Diploma, General
Mohawk College
IBM Canada Ltd. August 2011 - July 2015
Aviva Canada April 2011 - June 2011
IBM Canada Ltd. January 2011 - April 2011
TD Securities June 2010 - September 2010
Revere IT LLC September 2006 - April 2010
Taylor Corp June 2006 - August 2006
Blue Earth Enterprise July 2003 - May 2004
Skills
Software Documentation, Business Analysis, Requirements Gathering, Quality Assurance, SDLC, Project Management, Project Planning, Business Process, Project Delivery, Project Coordination, Document Management, User Acceptance Testing, Documentation, Records Management, Acceptance Testing, Visio, Leadership, Process Improvement, Requirements Analysis, Testing, Business Acceptance..., Microsoft Project
Education
Minnesota State University, Mankato
Master’s Degree, Human Resource Management
Heidi Fortes - Sales and Success Training 2014 - Present
Square August 2014 - March 2015
FedEx Express Canada Ltd. September 2013 - August 2014
Dundas Data Visualization Inc. April 2012 - May 2013
IBM Canada Ltd. July 2011 - March 2012
Ontario Ministry of the Environment October 2010 - April 2011
Skills
Sales, Data Analysis, Business Intelligence, Team Leadership, Account Management, Project Management, Business Analysis, Leadership, Salesforce.com, Customer Service, Microsoft Excel, Microsoft Office, Business Strategy, Management, Analysis, Training, Social Media, Blogging, Marketing, SaaS, Solution Selling, Customer Satisfaction, Program Management, Social Media Marketing
Education
York University 2010 — 2011
Honours Bachelor of Arts, Political Science
McMaster University 2005 — 2010
Honours Bachelor of Arts, Economics
University of Toronto
BackOffice Associates® October 2013 - Present
IBM Canada Ltd. September 2008 - October 2013
IBM Canada Ltd. March 2007 - September 2008
Nortel Networks September 1999 - March 2007
Tomoye Community Software August 2005 - June 2006
Skills
Test Planning, Cognos, Cognos ReportNet, Performance Testing, LoadRunner, Oracle, DB2, IIS, Microsoft SQL Server, HPUX 11i, Red Hat Linux, Solaris 8/9/10, AIX, Windows Server, Windows Services, Powerplay Transformer, WinDbg, Apache, IBM HTTP Server, Sun One LDAP, IBM Tivoli, SDH, SONET, Optical Network, Customer Support, Software Quality Control, Account Management..., Technical Support, Stability Testing, Test Automation, Metrics Reporting, Training Delivery, Python, Jython, Eclipse, REST, SoapUI, Web Services, Introscope, Tableau, The Grinder, JMeter, SOAP
Education
McMaster University 1996 — 2001
Honours Bachelor of Arts & Science, Computer Science
IBM Canada Ltd. January 2008 - Present
IBM Canada Ltd. 2008 - 2013
Skills
Integration, Service Delivery, IT Strategy, Program Management, IT Management, PMP, Business Development, Requirements Analysis, Outsourcing, PMO, Vendor Management, Business Process, Professional Services, Business Transformation, Business Process..., Solution Architecture, Business Intelligence, Business Analysis
Education
Memorial University of Newfoundland 1988 — 1993
Bachelor's degree, Electrical, Electronics and Communications Engineering
IBM Canada Ltd. October 2011 - Present
IBM Canada Ltd. August 2001 - October 2011
IBM Canada Ltd. August 1997 - August 2001
Skills
VMware, Virtualization, Disaster Recovery, TSM, Windows Server, Linux, Citrix, Active Directory, DNS, WINS, DHCP, IBM Server Hardware, Dell Server Hardware, Microsoft Cluster, McAfee Antivirus, Symantec Endpoint..., Netbackup, Red Hat Linux, SCCM, VPN
Education
Mohawk College 1994 — 1997
Computer Science Technology
Cathedral
OMERS August 2013 - Present
Pearson Education Canada January 2012 - June 2013
IBM Canada Ltd. January 2008 - December 2011
IBM Canada Ltd. January 2007 - December 2007
IBM Canada Ltd. January 2006 - December 2006
Skills
VMware vSphere, SCCM, Active Directory, Microsoft Exchange, WDS, windows server 2008, Mac OS, Blackberry Enterprise..., DB2/SQL, IBM Mainframe(MVS), Troubleshooting, VMware ESX, System Administration, Virtualization, vSphere, Ghost Imaging, Hardware, Desktop Deployment, Desktop Administration, Windows XP, Technical Support, Windows 7, Linux, EPO, Windows Server
Education
McMaster University 2002 — 2009
B.Eng, Engineering
Jaffna College
MNP October 2012 - Present
zedIT Solutions March 2008 - October 2012
Memorial University of Newfoundland March 2005 - March 2008
IBM Canada Ltd. July 2000 - March 2005
TELUS December 1997 - July 2000
NewTel Information Solutions Ltd. June 1994 - August 1996
Omnifacts Research June 1993 - June 1994
Skills
Business Intelligence, Data Warehousing, Project Management, Consulting, Management Consulting, Requirements Analysis, Software Development, Business Analysis, Enterprise Architecture, Professional Services, IT Strategy, Integration, Management, Software Project..., Business Process..., Business Analytics, Data Analysis, IT Management, Solution Architecture, Information Management, Requirements Gathering, Business Process, SDLC, Data Mining, ITIL, Change Management, Project Portfolio..., ERP, Analytics, Strategic Planning, Leadership, Predictive Analytics, Strategy, Agile Methodologies, Analysis, Governance
Education
University of Waterloo 1996 — 1998
M.A.Sc., Management Information Systems
Memorial University of Newfoundland 1988 — 1993
B. Comm, Management of Information Systems
York University 2005 — 2005
Masters Certificate, Project Management
The Canadian Real Estate Association L'Association canadienne de l'immeuble June 2015 - Present
The Canadian Real Estate Association L'Association canadienne de l'immeuble May 2011 - May 2015
Industry Canada April 2008 - March 2011
Independent Contractor 2001 - March 2011
Industry Canada August 2007 - March 2008
Cactus Commerce Inc. October 2006 - July 2007
Elections Canada October 2005 - August 2006
IBM Canada Ltd. January 2005 - July 2005
FreeBalance Inc. February 2004 - December 2004
Experica - CanadaArt.ca October 2002 - February 2003
Skills
User Acceptance Testing, Quality Assurance, ISTQB Certified, Test Automation, Testing, Regression Testing, Visual Studio, Test Cases, SDLC, Web Testing, Performance Testing, QMetry: Test case..., Agile Testing, System Integration..., SQL, ITIL, Software Development, Smoke Testing, ITIL v3 Release,..., ITIL v3 Foundations..., STLC, Business Intelligence, TFS, CSS, Requirements..., Software Testing Life..., XML, CLF 2.0, Control Theory, Integration, Defect Life Cycle, VSS, Toad, System Testing
Education
Praxis Training Institute (Internet Developer) 2000 — 2001
Internet Developer Diploma with Honours
Moscow State University for Transportation Engineers 1984 — 1990
Master of Science
Московский Государственный Университет Путей Сообщения (МИИТ) 1984 — 1990
Minor
IBM Canada Ltd. September 2007 - Present
IBM Canada Ltd. 2003 - 2007
IBM Canada Ltd. 1998 - 2003
IBM Canada Ltd. 1996 - 1998
IBM Canada Ltd. 1994 - 1996
IBM Canada Ltd. 1991 - 1994
IBM Canada Ltd. 1981 - 1991
Skills
IT Operations, IT Service Management, Cost Management, Team Building, Customer Satisfaction, People Management, Change Management, Microsoft Office, Data Analysis, Analytics, ITIL, Customer Relations, Service Delivery, Team Leadership, Problem Solving, IT Management, Business Analysis, Account Management, Process Improvement, Operations Management, Teamwork, Team Management, Lotus Notes, Management, Program Management, IT Strategy, Outsourcing, Data Center, Business Process, Incident Management, Sla, Service Level Agreements
Education
Mohawk College 1978 — 1981
Diploma, Electrical Controls Engineering
IBM Canada Ltd. May 2012 - Present
Noranco Inc May 2008 - September 2011
Skills
Data center services, IaaS, Cloud Security, Private Cloud, Public cloud, Cloud solutions, Cloud Hosting, Cost Control, SCE+, Inventory Control, Marketing, Commerce, HTML, Networking, Managed Services, Cloud Computing, managed cloud, Professional Services, Virtualization, Data Center
Education
McMaster University 2007 — 2011
B.Com, Commerce
GlassHouse Systems March 2009 - Present
IBM Canada Ltd. June 1988 - February 2009
Education
Memorial University of Newfoundland 1983 — 1988
BCom, Marketing and Finance
AT&T October 2002 - Present
AT&T Global Services September 2002 - Present
AT&T Solutions October 1999 - September 2002
IBM Canada Ltd. April 1989 - September 1999
Skills
MPLS, Telecommunications, WAN, Network Design, Vendor Management, Security, Data Center, IT Service Management, Account Management, Integration, Pre-sales, CRM, Networking, VoIP, Cisco Technologies
Education
Mohawk College 1994 — 1996
Data Processing and Data Processing Technology/Technician
York University January 2015 - Present
York University August 2014 - January 2015
York University April 2014 - August 2014
York University September 2013 - April 2014
Ask a Librarian service - Ontario Council of University Libraries September 2012 - April 2014
University of Western Ontario September 2011 - April 2013
Depository Services Program, PWGSC September 2012 - December 2012
BMO Capital Markets January 2012 - April 2012
Cassels Brock & Blackwell LLP May 2009 - March 2011
IBM Canada Ltd March 2006 - November 2008
Skills
Business Information, Web Content Management, Competitive Intelligence, Databases, Intranet, Knowledge Management, Business Intelligence, Information Management, Business Analysis, Market Research, Business Development, Project Management
Education
The University of Western Ontario 2011 — 2013
MLIS, Library & Information Science
University of Toronto 2009 — 2011
Marketing Certificate, Includes competitive intelligence
The University of Georgia 2004 — 2005
Certificate, Market Research Core Body of Knowledge
McMaster University 1992 — 1994
B. Eng., Chemical Engineering
McMaster University 1988 — 1992
Honours B. Sc., Chemistry
Long View Systems May 2014 - Present
Long View Systems November 2012 - May 2014
AT&T May 2009 - November 2012
IBM Canada Ltd. July 2007 - May 2009
IBM Canada Ltd. January 2006 - July 2007
Nexen May 2005 - January 2006
Skills
Cisco Technologies, VoIP, Switches, CCNA, Business Analysis, Project Management, Networking, Troubleshooting, IP, Cisco IOS, Cisco Routers, Requirements Analysis, Disaster Recovery, Integration, Data Center, Agile Methodologies, ITIL, Project Planning
Education
Mount Royal University 2013 — 2014
Project Management Extension Certificate
Mount Royal College 2011 — 2014
Marketing Management Certificate, Marketing
Southern Alberta Institute of Technology 2002 — 2006
Bachelor of Applied Technology Network Management, Computer Systems Networking and Telecommunications
Southern Alberta Institute of Technology
Marketing Certificate of Achievement, Marketing
D+H 1995 - 2001
IBM Canada Ltd. 1968 - 1994
Skills
Integration, Databases, Business Process..., Software Development, Unix, Cloud Computing, Pre-sales, Strategy, IT Management, Business Analysis, ITIL, Process Improvement, Virtualization, Project Planning, Systems Engineering, Business Process, Troubleshooting, Team Leadership, Project Management, Linux, Change Management
Education
University of Wales, Swansea 1967 — 1968
Master of Science (MSc), Mechanical Engineering
McMaster University 1962 — 1966
B.Eng. (Hons), Mechanical Engineering
Microsoft 1999 - Present
IBM Canada Ltd. 1989 - 1999
Education
Mount Allison University 1985 — 1988
Bachelor of Comm
IXIASOFT May 2015 - Present
IBM Canada Ltd May 2004 - February 2014
IBM Canada Ltd. May 2000 - May 2004
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada January 1999 - August 1999
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada May 1998 - August 1998
Skills
Java, XML, DITA, SQL, Eclipse, Linux, XHTML, XSL, Structured Authoring, DB2, XML Schema, DTD, XSLT, Databases, Agile Methodologies
Education
Technical University of Nova Scotia (TUNS) 1997 — 2000
Bachelor, Computer Science
Mount Allison University 1992 — 1997
Bachelor, Science
Mount Allison University 1992 — 1997
Certificate, Engineering
Service Delivery September 2001 - Present
marchFIRST 1999 - 2001
Whittman-Hart 1997 - 2001
XSPURT Technical Services March 1995 - 1997
IBM Canada Ltd. October 1987 - January 1995
Skills
Program Management, Vendor Management, IT Strategy, Solution Architecture, Enterprise Architecture, Change Management, Leadership, ITIL, Integration, Data Center, Business Analysis, Troubleshooting, IT Management, Project Management, Process Improvement, SDLC, Disaster Recovery, Strategic Planning, PMP
Education
McMaster University 1983 — 1987
Bachelor of Applied Science (B.A.Sc.), Mathematics and Statistics
Magna International Inc January 1998 - Present
IBM Canada Ltd October 1984 - January 1998
Skills
Hyperion Planning, Integration, Hyperion Enterprise, Hyperion HFM, Consolidation, Hyperion, Managerial Finance, Forecasting
Education
McMaster University 1977 — 1982
MBA, Accounting, Finance
Dassault Systemes April 2010 - Present
IBM Canada Ltd. May 1999 - March 2010
Skills
Management, Business Intelligence, Program Management, SaaS, Data Center, Product Lifecycle..., Change Management, IT Service Management, Enterprise Software, Business Process, Software Development, Requirements Analysis, CRM, IT Management, PDM, Project Management, Enterprise Architecture, Architecture, IT Strategy, Business Alliances, Automotive, Go-to-market Strategy, Virtualization, Product Launch, Unix, Solution Selling, Integration, Professional Services, Software Industry, Cross-functional Team..., Product Management, Software Project..., Pre-sales, Sales Enablement, Solution Architecture, Cloud Computing
Education
Moscow Aviation Institute (National Research University) 1984 — 1991
Rocket Software January 2012 - Present
IBM Canada Ltd. 2007 - 2011
DataMirror an IBM Company 2007 - 2008
DataMirror Corp 1996 - 2007
Skills
High Availability, Compiler Development, iSeries, CL Programming, C programming, IBM iSeries, C, Distributed Systems, Compilers, Software Development, Integration, Java, Operating Systems, Software Project..., SOA, Enterprise Architecture, Enterprise Software
Education
McMaster University 1985 — 1989
M.C.Sc., Computer Science
York University
B.Sc., Chemistry
Indellient Inc. October 2013 - Present
McMaster University September 2003 - Present
Oakville Minor Football 2009 - August 2012
IKON Technology Services 1998 - 2000
IBM Canada Ltd. 1997 - 2000
IKON Professional Services 1997 - 2000
IKON Office Solutions 1997 - 2000
IBM Global Services 1994 - 2000
Sysinct Inc. September 1993 - October 1997
Lotus Consulting Group January 1992 - August 1993
Skills
Mathematics, Programming, C++, SQL, Business Analysis, Haskell, Image Processing, Software Development, XML, C, Java, Python, Web Services, Algorithms, Microsoft SQL Server, LaTeX, Computer Science, Matlab, Web Development, Integration, Software Engineering, Web Applications, Software Design, Databases, Testing
Education
McMaster University 2003 — 2009
Master of Science (M.Sc.), Computer Science
University of Waterloo 1984 — 1989
B.Math, Applied Math and Computer Science
Ontario Science Centre Science School, semester 3 1983 — 1983
High School, Physical Sciences
illumiti 2013 - 2013
RIM 2008 - 2012
golfco January 2005 - April 2010
Research In Motion 2008 - 2008
Nortel 2007 - 2008
Nortel 2005 - 2007
CGI 2000 - 2005
IBM Canada Ltd. 1996 - 1998
Brigestone Firestone 1995 - 1996
St. Lawrence Cement (Dufferin Group) 1990 - 1996
Skills
SAP, Financial Reporting, Project Management, Business Process..., Change Management, SAP R/3, SAP Implementation, Business Process, ERP, SAP BW, Business Intelligence, Business Analysis, Sarbanes-Oxley Act, Accounting, SAP ERP, Process Improvement, Financial Analysis, Internal Controls, Auditing, PMP, Management, Integration, Leadership, Testing, Finance, Accounts Payable, IT Audit, Management Consulting, Forecasting, Analysis, Financial Accounting, Internal Audit, Cost Accounting, Variance Analysis, Managerial Finance, SD, Risk Management, Governance, Strategic Financial..., Sarbanes-Oxley, SAP FICO
Education
University of Illinois at Urbana-Champaign
Memorial University of Newfoundland
B.com, Accounting Finance
Customer Account Management Customer Satisfaction Accounts Receivable 2015 - Present
IBM Canada Ltd 2007 - March 2015
IBM Canada Ltd 2001 - 2006
IBM Canada Ltd 1998 - 2000
IBM Canada Ltd 1991 - 1997
Skills
Lotus Notes, Team Leadership, Business Process, Process Improvement, Customer Insight, Business Analysis, Vendor Management, Customer Experience, Solution Selling, Account Management, IT Service Management, Outsourcing, Business Development, CRM, Business Process..., Program Management, Leadership
Education
McMaster University 1981 — 1984
Bachelor of Commerce (BComm), Business
IBM Canada Ltd. 2010 - Present
IBM 2007 - June 2010
Education
Mount Allison University
Bachelor of Commerce (B.Com.), Accounting
Teck Coal Ltd. August 2012 - Present
Caltech Utilities May 2009 - February 2010
Teck Coal Ltd. 2008 - 2009
Teck Resources Limited 2008 - 2009
AT&T Canada Ltd. June 1997 - May 2001
IBM Canada Ltd. February 1981 - May 1993
Skills
Project Management, Business Process..., Project Planning, Business Analysis, Project Coordination, MS Project, Change Management, Project Delivery, Process Improvement
Education
Mount Royal College 2001 — 2002
Telecommunications Certificate, Project Management Certificate
IBM Senior Location ExecutieIBM Canada Ltd.1983 - Present
IBM Canada Ltd. 1983 - 2010
Education
Memorial University of Newfoundland 1977 — 1982
BComm
Direct Energy December 2009 - Present
Smart Systems for Health Agency June 2003 - June 2009
Rogers Communications Inc. 2000 - 2003
Adecco 1998 - 2000
IBM Canada Ltd. 1976 - 1998
Skills
Vendor Management, Strategic Sourcing, Procurement, Outsourcing, Contract Negotiation, Purchasing, Management, Data Center, Business Process..., Supply Management, Business Transformation, Change Management, Cross-functional Team..., Operations Management, RFP, Project Delivery, Contract Management, Strategy, Program Management, Project Portfolio..., Business Process, Process Engineering, Governance, PMO, Spend Analysis, IT Strategy, Stakeholder Management, E-procurement, Resource Management, PMP, Infrastructure, IT Outsourcing
Education
McMaster University
Strategic Sourcing
Black & McDonald Limited December 2014 - Present
IBM Canada 2012 - 2014
IBM Canada Ltd. July 2010 - June 2012
Greater Toronto Airports Authority 2005 - 2010
Greater Toronto Airports Authority January 1996 - January 2005
Transport Canada, Hamilton January 1993 - January 1996
Transport Canada 1991 - 1993
Skills
VoIP, Access Control, CCTV, Structured Cabling, Technical Support, Software Installation, Infrastructure, Troubleshooting, Project Management, Computer Hardware, Visio, ITIL, Program Management, Integration, Project Planning, Airports, Vendor Management, Business Analysis, Telecommunications, Cisco Technologies, Network Design, Networking, Data Center, Wireless, Security, IT Operations, Leadership, Virtualization, IT Management, IT Service Management, Disaster Recovery, IT Strategy, Network Administration, Servers, Management, Active Directory
Education
Mohawk College
Baffinland September 2014 - Present
Baffinland Iron Mines Corp. August 2013 - August 2014
Vale April 2012 - July 2013
IBM Canada Ltd. May 2010 - September 2011
Skills
Testing, Business Process, SQL, Linux, Perl, SAP, Quality Assurance, Analysis, Business Analysis, C, DB2, Data Migration, Databases, ERP, Integration, Java, Microsoft SQL Server, New Business Development, Project Planning, Purchasing, Strategic Negotiations
Education
McMaster University 2006 — 2013
Software Engineering and Co-op, Computer Software Engineering
Sulon Technologies Inc. May 2015 - Present
Sinking Ship Entertainment July 2012 - May 2015
March Entertainment November 2010 - June 2012
Alien Concepts August 2009 - January 2011
IBM Canada Ltd. May 2005 - August 2006
Skills
C++, C#, ActionScript, Software Engineering, Game Development, Game Design, Unity3D, Flash, Testing, DB2, Visual Studio
Education
McMaster University 2002 — 2007
B. Eng., Software Engineering
CIBC Mortgages 1995 - 2000
SDI Associates Ltd 1968 - 1980
IBM Canada Ltd. 1961 - 1968
Skills
Business Analysis, Program Management, Requirements Analysis, SDLC, Project Management, PMO, Banking, Integration, IT Strategy, Vendor Management, Requirements Gathering, Software Project..., IT Management, Business Requirements, PMP
Education
McMaster University
Bayard Canada - Owlkids group October 2013 - March 2014
TC Transcontinental January 2012 - August 2012
Rogers Communications November 2009 - September 2011
Rogers Communications August 2004 - November 2009
IBM Canada Ltd. November 2001 - May 2004
Skills
New Business Development, Advertising, Account Management, Marketing, Marketing Strategy, Integrated Marketing, Sales, Strategy, Digital Marketing, Consumer Insight, Digital Strategy, Publishing, Business Development, B2B, Online Advertising, Content Strategy, Content Management, Content Development, Life Sciences
Education
Mount Allison University
Mount Allison University
Bachelor of Science (B.S.), Chemistry
Suncor Energy June 2010 - Present
Suncor Energy June 2010 - April 2011
Tarpon Energy Services Ltd February 2009 - October 2009
Brahma Compression Ltd January 2007 - February 2009
UFA Co-operative Ltd June 2005 - January 2007
UFA Co-operative Limited June 2004 - June 2005
Grapes to Glass January 1996 - January 2004
IBM Canada Ltd January 1995 - January 1996
Education
Mount Royal University
Mitel September 2013 - Present
Pulse Services Inc July 2011 - September 2013
IBM Canada Ltd. September 2010 - February 2011
IBM Canada Ltd. May 2008 - August 2009
McMaster University September 2007 - April 2008
Skills
SQL, C, XML, DB2, Java, MySQL, C++, PHP, Perl, OOP, AIX
Education
McMaster University 2004 — 2010
Bachelors, Bachelor of Engineering & Management, Electrical, 3
Career Connection Staffing of Canada Inc. June 2010 - May 2015
IBM Canada Ltd. December 2007 - April 2010
Kelly Services January 2006 - January 2007
ILRC Independent Living Resource Centre January 2004 - January 2006
Independent Living Resource Centre & Canadian National Institute For the Blind January 2003 - January 2004
Convergys January 1999 - January 2002
Skills
Service Delivery, ITIL, Active Directory, IT Service Management, Troubleshooting, Service Management, VMware, Windows Server, Incident Management, Servers, Windows 7, Staffing Services, Recruitments, Employee Relations, Staff Retention, Performance Management, Onboarding, Employee Orientations, HR Policies, Procedural Documentation, Support Analysts, Telephony Support, Communication, Inter-personal, Decisiveness, Proactive self-starter, Team Building, Team Management, Citrix, Disaster Recovery, Technical Support, Requirements Analysis, Sla, Computer Hardware, Windows, Service Desk, Problem Management, Business Analysis, VPN, Transition Management, Vendor Management, XP, Operating Systems, Software Documentation, System Administration, Help Desk Support, IT Operations, IT Management, Business Process, Microsoft Word
Education
Keyin College 1997 — 1999
Computer Studies, Computer Programming
Memorial University of Newfoundland 1994 — 1997
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
The University of Sydney DirectorStrategic CommoditiesJanuary 2010 - Present
IBM Canada Ltd. January 2005 - June 2007
Education
Moscow State Institute of Electronics and Mathematics (Technical University) 1976 — 1979
Ph.D., Operations Research & Computer Science
IBM September 2014 - Present
IBM July 2013 - August 2014
IBM October 2012 - July 2013
IBM Canada Ltd. December 2009 - October 2012
Cognos March 2004 - November 2009
Skills
Program Management, Project Management, Business Intelligence, Cross-functional Team..., Resource Management, Business Analytics, Networking, Building Relationships, Project Planning, Consulting, CRM, IT Strategy, Business Process, IT Service Management, Professional Services, Management, Enterprise Software, Solution Architecture, Data Warehousing
Education
Graduate school 2002 — 2003
Information Technology Graduate Diploma, IT
Memorial University of Newfoundland 1996 — 2001
Bachelor of Science (B.Sc.)
Fidelity Canada Clearing August 2012 - Present
Penson Financial Services Canada March 2007 - July 2012
Penson Financial Services Canada September 2011 - June 2012
Graydon Elliott Capital September 2005 - March 2007
IBM Canada Ltd. September 2001 - September 2005
Canada Invest.com 2000 - 2001
NBCN 1998 - 2000
CT Securities 1996 - 1998
Skills
Equities, Securities, Trading Systems, Capital Markets, Financial Markets, Trading, Fixed Income, Electronic Trading, Derivatives, Options, Equity Trading, Mutual Funds, FX Options, Risk Management, Investments
Education
University of Miami - School of Business 1993 — 1994
MBA, Finance
McMaster University 1988 — 1992
BComm
Richview Collegiate Institute 1987 — 1988
Toromont CAT September 2014 - Present
Toromont Industries November 2010 - Present
Toromont Industries February 2009 - November 2010
Toromont Industries June 2007 - February 2009
IBM Canada Ltd. 2004 - 2006
Skills
Generators, Sales, Logistics, Manufacturing, Continuous Improvement, Process Improvement, Project Management, Engineering, Team Leadership, Lean Manufacturing, Management
Education
McMaster University 2003 — 2007
Materials Science & Engineering, Metallurgy
IBM 1999 - Present
IBM Canada Ltd. 1999 - Present
Baycoat Limited (Hamilton, Ontario) 1988 - 1990
Education
Mohawk College 2005 — 2007
HR, Human Resource Management
Mohawk College 1991 — 1993
Computer Applications, Computer Applications
Faith Exposure 2011 - Present
KPMG April 2006 - Present
IBM Canada Ltd. 2004 - April 2006
Education
Tyndale University College and Seminary
Masters in Theological Studies
Memorial University of Newfoundland
Bachelor of Technology, IT Management
L'Amoreaux CI 1994 — 1999
Scotiabank June 2015 - Present
Wincor Nixdorf Canada November 2011 - June 2015
Threshold Financial Technologies Brink's company November 2010 - November 2011
IBM Canada Ltd. June 2008 - October 2010
IBM Canada Ltd January 2000 - June 2008
Skills
C#, Java, WebSphere, C++, Unix, DB2, Oracle, J2EE, Software Development, Team Leadership, Teamwork, Microsoft SQL Server, Databases, Eclipse, Linux, .NET, Testing, Java Enterprise Edition
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1983 — 1989
Master of Science, Computational Mathematics
manager
Qualcomm February 2012 - Present
IBM Canada Ltd. May 2011 - August 2011
Skills
Matlab, C, Simulations, C++, Labview, Java, C#, Verilog, System C, ASIC Verification, Perl, Python, Bash, Cshell, Signal Processing, Biomedical Signal..., Machine Learning, Support Vector Machines, Neural Networks, LaTeX, Git, ECG, Vim, GNU Octave, ClearCase, Design Automation, Perl Automation, Algorithms, SystemVerilog
Education
McMaster University 2010 — 2011
Master of Engineering, Electrical and Biomedical Engineering
McMaster University 2006 — 2010
Bachelor of Engineering, Electrical and Biomedical Engineering
Wincor Nixdorf August 2012 - January 2014
Threshold Financial Technologies August 2011 - July 2012
IBM Canada Ltd. July 2007 - July 2011
Skills
SDLC, SQL, Microsoft SQL Server, Requirements Analysis, DB2, Business Analysis, Disaster Recovery, Software Project..., Software Development, Systems Analysis, Integration, IT Management
Education
McMaster University 2004 — 2009
Bachelor of Engineering (B.Eng.), Electrical Engineering
CMIC March 2012 - January 2014
Garo Group October 2010 - February 2012
IBM Canada Ltd. January 2009 - September 2010
Flagstone Reinsurance Holdings Ltd. September 2008 - December 2008
Skills
Java Enterprise Edition, J2EE Application..., JSF, ADF, Struts, J2EE Web Services, XML, Weblogic, WebSphere Application..., Oracle, Oracle Fusion Middleware, Oracle PL/SQL..., WebSphere Process Server, Oracle Database 11g, DB2 Database 9.7, EJB, JPA/Hibernate, Web Services, Software Development, Java
Education
Memorial University of Newfoundland 2007 — 2008
Master of Engineering (MEng), Oil and Gas Engineering
Memorial University of Newfoundland 2005 — 2006
Master of Applied Science (MASc), Computer Engineering