Integrity Solution Services, Inc.
Industry: Company
DescriptionHeadquarters: Saint Charles, MO Founded: 1993 Parent organization: Reprise Management Group, LLC Subsidiary: Pinnacle Financial Group, Inc. People also search for: Integrity Solutions, Client Services, Inc., Alliance One
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Integrity Solution Services, Inc. Employees
Asurion August 2013 - Present
Inteladerm July 2013 - August 2013
Integrity Solution Services, Inc. December 2011 - June 2013
NARS June 2008 - December 2011
NARS October 2007 - June 2008
Skills
Personnel Management, Call Center, Workforce Management, BPO, Performance Management, Call Centers, Process Improvement, Training Delivery, PowerPoint, Customer Experience, Management, Training, Vendor Management, Program Management, Outsourcing, Employee Relations, Human Resources, Recruiting, Coaching, Employee Training, Team Building, Customer Service, Customer Satisfaction, Operations Management, Leadership, Leadership Development, Team Leadership, Change Management, Call Center Development, Contact Centers, Team Management, Business Process..., Organizational..., Workshop Facilitation, Administration, Workforce Planning, Talent Management, Software Documentation, Hiring, Quality Assurance, HRIS, CRM, Analysis, Avaya, New Hire Orientations, Executive Management, Cross-functional Team..., Customer Retention, Customer Service..., Strategy
Education
Michigan State University 1983 — 1988
Bachelor of Science, Biology
Integrity Solution Services, Inc. Credit AdvisorTargetJanuary 2013 - October 2014
Xcel Energy October 2008 - May 2012
Skills
Customer Service, Microsoft Office, Accounts Receivable, Data Entry, Pharmacy Technicians, Access, Microsoft Excel, Invoicing, PowerPoint, Outlook, HIPAA
Education
Anthem College-Minnesota 2012 — 2014
Diploma, Pharmacy
Minneapolis Community and Technical College 2001 — 2003
Associate's degree, Apparel and Textiles
Glen Becker Consulting 1997 - Present
Integrity Solution Services, Inc. April 2013 - January 2015
Trans States Holdings September 2007 - April 2013
Trans States Holdings September 2003 - September 2007
Skills
agile project management, RAD (Rapid Application..., VMware View, VMware Server, Cisco WAN, HP Procurve Networking, VoIP, Budget Proposals, Capital Project Planning, Staff..., Budget Monitoring, Budget Forecasts, IT Capital Planning, VB.NET, Barracuda Spam Firewall, VMware ESX, Cisco Security, IT Infrastructure Design, Enterprise IT..., Infrastructure..., Cloud-based, Desktop Application..., Web Application Design, IT Strategy, IT Management, Program Management, Vendor Management, SDLC, Google Apps, Office 365, ITIL, Integration, VMware, Networking, Agile Project Management, Servers, Visio, Data Center, Troubleshooting, Cisco Technologies, IT Operations, Information Technology, Outsourcing
Education
University of Missouri-Saint Louis 2001 — 2003
Bachelor of Management Information Systems, Management Information Systems, General
Isle of Capri Casino October 2014 - Present
Bening Mazda March 2014 - October 2014
Integrity Solution Services, Inc. July 2012 - August 2013
Walmart November 2009 - May 2012
Skills
Computers, Customer Service, Communication, Training, Customer Satisfaction, Hospitality, Customer Experience
Education
Southeast Missouri State University
MedAssets August 2013 - Present
Integrity Solution Services, Inc. January 2008 - August 2013
Skills
Call Centers, Management, Supervisory Skills, Supervising, Billing Systems, Client Billing, Microsoft Office, Outsourcing, Workforce Management, Operations Management, Human Resources, Executive Management, BPO, Customer Satisfaction, Coaching, Process Improvement, Software Documentation, Customer Experience, Vendor Management, Team Building, Analysis, Contact Centers, Performance Management, Policy, Team Management, Payroll, Employee Training, Quality Assurance, Employee Relations, Leadership, Team Leadership, Process Scheduler, Inbound Marketing, Professional..., Training, Microsoft Excel, Salesforce.com, Healthcare Information..., Spend Management, SharePoint, Revenue Cycle
Education
Southeast Missouri State University 2007 — 2008
Incomplete, Psychology
Shawnee Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.)
self December 2007 - Present
Barnes-Jewish Hospital January 2015 - March 2015
Integrity Solution Services, Inc. November 2013 - June 2014
Macy's September 2011 - November 2013
Kaio Ministries 2002 - 2004
Kaio Ministries 2002 - 2004
Skills
Patient Advocacy, Leadership, Technical Writing, Accounts Receivable, AS400 system, Volunteer Coordination, Event Planning, Vocal Coaching, Supervisory Experience, Blogging, Music, Client Counseling, Financial Accounting, Cultural Sensitivity, Mainframe, Financial Services, Keyboards, Investigative Reporting, Account Reconciliation, International Travel, Publicity, Editing, Photography, BLS
Education
IHM Academy of EMS 2014 — 2014
Emergency Medical Technician
New Mexico State University-Alamogordo
TRI Rinse, Inc. April 2015 - Present
SAK Construction, LLC July 2013 - April 2015
Integrity Solution Services, Inc. March 2012 - June 2013
MOHELA November 2011 - March 2012
The Newberry Group April 2003 - June 2009
Washington Group International June 1993 - April 2003
Skills
Deferred Compensation, Employee Relations, Recruiting, Screening, Interviews, HRIS, Hiring, New Hire Orientations, Onboarding, Human Resources, Employee Training, Management, Temporary Placement, Policy, Performance Appraisal, Applicant Tracking..., Customer Service, Microsoft Office, Leadership
Education
Lindenwood University 2006 — 2009
Master's degree, Human Resources Management/Personnel Administration, General
Lindenwood University 1997 — 2001
Bachelor of Arts (B.A.) - Masters, Human Resources Management/Personnel Administration, General, 3.5
Integrity Solution Services, Inc. July 2012 - October 2013
Newell Rubbermaid 2012 - 2012
Jackson High School 2011 - 2011
Education
Jackson High School 2004 — 2008
Southeast Missouri State University
InComm November 2013 - December 2014
Integrity Solution Services, Inc. July 2008 - June 2013
Skills
Acting, Singing, Dance, Musical Theatre, Event Planning, Plays, Songwriting, Voice Acting, Vocal, Drama, Stage, Performing Arts, Theatre, Music, Entertainment, Social Media, Improvisation, Customer Service, Choreography, Vocal Coaching, Vocalist, Performing, Receptionist Duties, Comedy, Stage Management, Theatrical Production
Education
Southeast Missouri State University
Bachelor of Fine Arts (BFA), Musical Theatre
Southeast Missouri State University
BFA Musical Theater
Brown Smith Wallace 2014 - Present
Integrity Solution Services, Inc. 2012 - 2014
RubinBrown LLP - St. Louis, MO 2005 - 2011
Cardinal Health - Dublin, OH 1997 - 2005
Deloitte & Touche - Columbus, OH 1988 - 1997
National City Corporation - Cleveland, OH 1984 - 1988
Skills
Auditing, Internal Controls, Financial Analysis, Accounting, Internal Audit, Process Improvement, Budgets, Finance, Financial Reporting, IT Audit, Financial Accounting, Sarbanes-Oxley Act, Leadership, Forecasting, Sarbanes-Oxley, Management, General Ledger, Financial Statements, Business Process..., Budget Process, Strategic Planning, Enterprise Risk..., Acquisition Integration
Education
Ohio University
BBA, Accounting and Business Pre-Law
Integrity Solution Services, Inc. February 2012 - Present
National Asset Recovery Services February 2012 - August 2012
Independence Square March 1997 - February 2012
Skills
Customer Satisfaction, Customer Insight, Credit, Teamwork, Telecommunications, Inspiration, Bill Payment, CSG Admin, Collections, Payroll, Motivation, Billing, Hardware Implimentation, Software Implimentation, Data Research, System Restoration, Data Recovery, Electronic Repair and..., Data Entry, Invoicing, Avaya, ADP, Call Centers, Billing Supervision, Accounts Receivable, Medical Billing, Finance, Contact Centers, Call Center Development, Payments, Team Leadership, Accounts Payable, Account Reconciliation, Billing Systems, PeopleSoft, Microsoft Excel, Billing Solutions, Billing Process, Telecommunications..., Telephone Skills, E-invoicing, Revenue Assurance, TyMetrix, Cash Receipts, Software Documentation, Invoice Processing, Cognos, Access, Microsoft Dynamics SL, Aderant
Education
Sanford-Brown College-Hazelwood 1986 — 1988
diploma, computerized accounting systems
Isle of Capri Casino September 2012 - Present
Integrity Solution Services, Inc. December 2006 - September 2012
ACCENT Marketing January 2006 - September 2006
Skills
Quality Assurance, Surveillance, Customer Service, Microsoft Excel, Asset Protection, Investigation, Coaching, Call Centers, Gaming Industry, Supervisory Skills, Gaming, Online Gambling, Poker, Team Building, Casino Gaming, Casino
Education
Southeast Missouri State University
Integrity Solution Services, Inc. May 2011 - Present
Dutch Women's Eredivisie League August 2007 - April 2011
Skills
Coaching, Supervisory Skills, Great Motivator, Microsoft Excel, Microsoft Word, Team Leadership, ADP Payroll, Quality Assurance, Customer Service, Call Centers, Call Center Development, Sales, Basketball, Strength & Conditioning, Electronic Payments, Heavy Lifting
Education
Chipola College 2002 — 2004
Associate's degree, Recreation Technology
Senex Services Corp. March 2014 - Present
Senex Services Corp. November 2013 - Present
Integrity Solution Services, Inc. August 2013 - October 2013
Capio Partners, LLC June 2012 - August 2013
Integrity Financial Partners November 2011 - June 2012
Integrity Financial Partners July 2009 - November 2011
Ontario Systems October 2005 - July 2009
Skills
Business Process, Crystal Reports, Artiva, Software Documentation, Microsoft Office, Business Analysis, Data Analysis, Customer Service, Vendor Management, Team Leadership, Training, Human Resources, Analysis, Management, Requirements Analysis, SQL, Process Improvement, Microsoft Word, Databases, Call Centers, CRM
Education
Ball State University 2001 — 2005
Sport Administration
Taylor University 1996 — 2000
B.A., Public Relations
Muncie Central High School 1993 — 1996
Academic Diploma
FAMS July 2014 - Present
Integrity Solution Services, Inc. August 2013 - June 2014
Integrity Solution Services, Inc. November 2012 - August 2013
Integrity Solution Services, Inc. March 2012 - November 2012
Skills
Call Centers, Workforce Management, Customer Satisfaction, Training, Operations Management, Performance Management, Team Building, Process Improvement, Management, Customer Experience, Team Leadership, Coaching, Time Management, Customer Service, Employee Relations, Leadership, Microsoft Excel, Human Resources, Microsoft Word, Strategic Planning, PowerPoint, Sales, Outlook, Budgets, Employee Training
Education
Ashford University 2012 — 2016
Bachelor's degree, Organizational Communication, General
Buchheit Logistics December 2014 - Present
Campbell Mattress Company September 2014 - Present
Campbell Mattress Company July 2013 - Present
Integrity Solution Services, Inc. May 2011 - Present
NARS May 2011 - Present
NARS 2007 - 2008
Med Stop One March 2005 - April 2007
Cape Girardeau County Area Medical Society September 2003 - March 2005
Skills
Training, Call Center, HRIS, New Hire Orientations, Workforce Management, Performance Management, Human Resources, Talent Management, Employee Relations, Employee Benefits, Call Centers, Recruiting, Payroll, Performance Appraisal, Workforce Planning, Outsourcing, Invoicing, Management, Hiring, Change Management, HR Consulting, Employment Law, Contact Centers, Team Building, Team Management, Onboarding, Policy, Conflict Resolution, Talent Acquisition, Employee Engagement, Benefits Administration, Team Leadership, Interviews, HR Policies, Career Development, Coaching, Customer Experience, Strategic HR, PeopleSoft, FMLA, BPO, Process Improvement, Labor Relations, Employee Training, Organizational..., Leadership, Personnel Management, Vendor Management, Leadership Development, Office Management
Education
Southeast Missouri State University 1997 — 2001
Secondary Education & Administration
YRC Freight April 2014 - Present
Integrity Solution Services, Inc. 2014 - 2014
AMG Services May 2009 - 2014
Lamcraft, Inc. October 2007 - May 2009
Encore Receivable Management April 2001 - August 2007
Skills
Financial Analysis, Loans, Finance, Credit Analysis, Financial Services, Microsoft Excel, Financial Reporting, Banking, Credit, Managerial Finance, Refinance, Consumer Lending, Strategic Financial..., Customer Service, Financial Advisory, Customer Satisfaction, Management, Sales, Team Building, Operations Management, Leadership
Education
Dodge City Community College
Myrtle Hilliard Davis Comprehensive Health Centers, Inc. October 2014 - Present
Parsons Blewett Memorial Fund 2012 - Present
Integrity Solution Services, Inc. 2013 - September 2014
Lopata Flegel and Company 2011 - 2013
Firstline Security 2007 - 2010
Orion Genomics 2000 - 2007
Enterprise Rent-A-Car 1988 - 2000
Skills
Organizational Structure, Strategic Planning, Business Planning, Financial Reporting, Cash Management, ERP, Credit Risk, Accounting, Financial Analysis, Budgeting, Financial Modeling, Due Diligence, Financial Planning, Business Strategy, Forecasting, Financial Management, Planning, Corporate Finance, Start-ups, Private Equity, Restructuring, Management Consulting, Car Rental, Leasing, Life Sciences, Biotechnology, Bioscience, Security, Start-up Consulting, Management, Leadership, Competitive Analysis, Finance, Business Development, Budgets, Mergers & Acquisitions, Venture Capital, Internal Audit, Risk Management, Acquisition Integration, Project Planning, Managerial Finance
Education
Washington University in St. Louis - Olin Business School 2002 — 2004
MBA
North Central College 1981 — 1984
Business
North Shore-LIJ Health System October 2013 - Present
Precision Medical Services July 2013 - October 2013
Atlantic Auto Group February 2013 - June 2013
Vistaprint August 2010 - January 2013
Bahia Principe May 2007 - June 2010
Iberostar March 2006 - June 2007
Iberostar January 2006 - June 2007
Integrity Solution Services, Inc. February 2003 - April 2007
Tympani - IT Consulting and Solutions March 2005 - March 2006
The Ritz-Carlton Hotel Company L.L.C. January 2000 - January 2001
Skills
Active Directory, Microsoft Exchange, SCCM, Printers, Windows Server, Lotus Domino, Avaya, Dell PowerEdge Servers, HP Server Hardware, IBM iSeries, Network Security, Antivirus, Troubleshooting, Hardware, Software Installation, Microsoft SQL Server, Servers, Firewalls, Network Administration, Sales, DNS, DHCP, Operating Systems, Cisco Technologies, Networking, Technical Support, Linux, Software Documentation, System Administration, WAN, Computer Hardware, LAN-WAN, Virtualization, Citrix, Windows, Disaster Recovery, Group Policy, VMware ESX, Blackberry Enterprise..., VPN, Hyper-V, Customer Service, Management, Project Management, Information Technology, Help Desk Support, Leadership
Education
CompTIA 2014 — 2015
A+, Desktop Support
University of Phoenix 2012 — 2015
Bachelor of Arts (B.A.), BACHELOR OF ARTS IN INFORMATION TECHNOLOGY/INFORMATION TECHNOLOGY SUPPORT
Lenovo Training Solotions 2014 — 2014
Certification, Lenovo Desktop Systems Hardware Engineer
MC Strategy, Inc 2014 — 2014
Hippa Certification, Hippa Compliance
New Hotel Reservation training 2006 — 2007
Certification, Computer Software and Media Applications
CompTIA 2004 — 2005
Certificate, MSCE and MSCA
City and Guilds of London 1996 — 1998
Mathematics, Technical Drawing, Engineering Science and Electronics Repairing
PROFESSIONAL CAREER DEVELOPMENT INSTITUTE 1993 — 1997
Associate Degree, Computer Science
ST. ANDREW TECHNICAL HIGH 1991 — 1994
City & Guilds Pitman, Electronics and Communications Engineering
Pitman 1991 — 1993
Distinction, English Language
De Castro & Robles February 2015 - July 2015
De Castro & Robles June 2013 - February 2015
Electoral Tribunal May 2014 - May 2014
Integrity Solution Services, Inc. July 2010 - August 2012
Skills
Legal Writing, English, Leadership, Research, Analysis, Moot Court, International Law, Document Drafting
Education
University of Michigan Law School 2015 — 2018
Juris Doctor (J.D.)
Universidad Católica Santa María La Antigua 2010 — 2014
Bachelor of Laws (LL.B. Equivalent)
American University 2012 — 2012
Justice, Law & Society Studies, Abroad at AU
De La Salle School 1998 — 2009
Bachelor of Science and Arts
Integrity Solution Services, Inc. 2012 - 2013
Southeast Missouri State University 2009 - 2011
Skills
Customer Service, Retail
Education
Southeast Missouri State University
Faultless Starch/Bon Ami Co. July 2014 - Present
Integrity Solution Services, Inc. 2009 - June 2014
Convergys 2006 - 2009
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Invoicing, Accounting, PeopleSoft, Finance, Bank Reconciliation, Auditing, Microsoft Excel, Internal Audit, Payments, Teamwork, Peachtree, Credit Cards, Insurance, Research, Financial Analysis, Process Improvement, Call Centers
Education
Emporia State University 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Johnson County Community College 2005 — 2008
Jack Schmitt's Premium Car Wash February 2013 - Present
Integrity Solution Services, Inc. September 2012 - February 2013
Client Services Incorporated October 2011 - August 2012
AT&T Advertising Solutions March 2010 - November 2010
Convergys August 2009 - March 2010
Vesco Logistics, Inc August 2005 - July 2009
Faith Logistics, Inc April 2003 - August 2005
Skills
Budgets, Sales, Leadership, Account Management, Outlook, Program Management, Management, Training, Negotiation, Customer Service, Customer Satisfaction, Microsoft Office, CRM, Sales Management, Microsoft Excel
Education
Southeast Missouri State University 1997 — 2001
Bachelor of Arts, Business Administration
iQor January 2015 - Present
Integrity Solution Services, Inc. 2009 - 2014
iQor August 2001 - September 2009
Skills
Customer Service, Team Management, Call Centers, Outsourcing, Vendor Management, Process Improvement, Operations Management, Customer Satisfaction, Team Leadership, BPO, Account Management
Education
American InterContinental University 2002 — 2004
Associate's Degree, Business Administration
Brinex May 1997 - Present
Veterans Business Resource Center January 2010 - January 2015
Integrity Solution Services, Inc. February 2013 - October 2013
KnowledgeLake September 2012 - November 2012
Centric Group June 2010 - May 2012
Wells Fargo October 2009 - April 2010
EverBank August 2007 - August 2008
Bank of America November 2000 - August 2007
Missouri Army National Guard December 1990 - September 2004
US Army January 2003 - May 2004
Skills
IT as a Service (ITaaS), Business Intelligence, SDLC, Vendor Management, Program Management, Process Improvement, Integration, Leadership, Management, Business Analysis, Project Management, Disaster Recovery, Requirements Analysis, Strategy, Enterprise Architecture, Change Management, Cloud Computing, Strategic Planning, Software Documentation, SharePoint, IT Service Management, Business Process, Information Technology, PMO, Business Process..., ERP, Business Strategy, IT Management, Entrepreneurship, IT Strategy, Project Portfolio..., Data Warehousing, Security, ITIL, Six Sigma, Supply Chain Management, Budgets, IT Operations, Non-profit Board..., Non-profit Leadership, IT Leadership, Risk Management, PCI DSS, Governance, Help Desk Support, Help Desk Operations, IT Governance and..., Capability Maturity..., IT Security Policies
Education
Washington University (CAIT) - SIM's Regional Leadership Forum (RLF) 2014 — 2014
Leadership Development
University of Phoenix 2006 — 2009
MBA, Business Administration
DeVry University 1996 — 1998
BSIT, Information Technology
Southeast Missouri State University 1992 — 1994
Pre-Med
Radius Global Solutions LLC September 2014 - Present
Integrity Solution Services, Inc. March 2014 - September 2014
Propper International April 2013 - March 2014
MFP Services May 2011 - May 2013
Mollies Cafe and Bar September 2009 - May 2011
Skills
Microsoft Excel, Project Management, Employee Training, Organization, Business Analysis, Business Process..., Client Liaison, Customer Service, Leadership, Team Building, Team Leadership, Training, Process Improvement, Management, Vendor Management, Call Centers
Education
Lindenwood University 2014 — 2016
Bachelor of Science (B.S.), Information Technology - Business Systems Development
Southeast Missouri State University 2009 — 2011
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
AllCom Global Services October 2014 - Present
Integrity Solution Services, Inc. May 2014 - October 2014
AB Mauri North America September 2013 - May 2014
Robert Half International May 2013 - September 2013
QinetiQ North America November 2006 - April 2013
QinetiQ North America March 2006 - March 2007
Western Union 2001 - March 2006
Skills
Accounting, Variance Analysis, Accruals, GAAP, Journal Entries, Revenue Recognition, Financial Reporting, Sarbanes-Oxley Act, General Ledger, Financial Accounting, Account Reconciliation, Internal Controls, Financial Statements, Cost Accounting, CPA, Costpoint, Peachtree, Invoicing, Budgets, Access, Internal Audit, Auditing, Fixed Assets, Finance, Accounts Payable, Accounts Receivable, US GAAP, Analysis, Payroll, Deltek, Bank Reconciliation, Financial Analysis
Education
Maryville University of Saint Louis 2005 — 2008
Bachelor's degree, Accounting, 3.7
Integrity Solution Services, Inc. May 2013 - Present
Trans States Airlines August 2012 - May 2013
Double D Karaoke April 2010 - August 2012
Six Flags 2009 - September 2010
Ameristar Casino January 2009 - April 2009
Lowe's May 2008 - December 2008
HWP Development, LLC May 2006 - April 2008
Midwest Pool Management October 2004 - May 2006
Six Flags 2000 - 2006
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Visio, Microsoft Publisher, Visual Studio, SQL Server Management..., VMware, Project Management, Management, Microsoft Office, Customer Service, Customer Satisfaction, Program Management, Security, SQL, Computer Hardware, Software Documentation
Education
Lindenwood University 2010 — 2012
Bachelors, Information Technology
Jefferson College 2002 — 2010
Associate of Applied Sciences, Fire Science Technology
Magellan Health November 2014 - Present
TDK Technologies June 2014 - November 2014
Technology Partners July 2013 - June 2014
Integrity Solution Services, Inc November 2012 - June 2013
Integrity Solution Services, Inc. December 2004 - November 2012
Citi July 2004 - December 2004
GC Services April 1996 - July 2004
Skills
Call Center, Customer Service, Microsoft Office, Excel, PowerPoint, Word, Outlook, General Office Duties, RFP preparation, RFP, Business Travel, Documentation, Microsoft Excel, Office Management, Call Centers, Employee Relations, Software Documentation, Microsoft Word, Operations Management, Customer Satisfaction, Coaching, Human Resources, Vendor Management, Recruiting
Education
Southeast Missouri State University 1991 — 1995
BSBA, Human Resources Management
McKesson Medimart July 2013 - Present
Integrity Solution Services, Inc. December 2009 - June 2013
Project Manager Business Analyst January 2006 - December 2009
ACI Telecentrics September 1997 - December 2005
Skills
Training, Project Management, CRM, Call Center, Requirements Analysis, Program Management, Software Documentation, Management, Process Improvement, Process Flow..., User Documentation, Manage Client..., SharePoint, Cognos, Vendor Relationships, Strategic Planning
Education
University of Toledo
Normandale Community College
Integrity Solution Services, Inc. June 2012 - June 2014
Valarity, LLC June 2010 - June 2012
West Asset Management November 2009 - June 2010
FedEx Express December 1994 - January 2001
Skills
Customer Service, Microsoft Excel, Microsoft Office, Team Building, Account Management, Sales Management, New Business Development, Marketing Strategy, Cold Calling, Inventory Management, Process Improvement, Training, Management, Call Centers, Human Resources, Coaching, Outlook, Quality Assurance, Negotiation, Administration, Sales
Education
University of Missouri-Saint Louis 1983 — 1987
BSBA, Logistics
Wright City High School 1979 — 1983
General
University of Missouri - St. Louis August 2014 - Present
Enterprise Holdings June 2014 - August 2014
Integrity Solution Services, Inc. January 2014 - May 2014
Thumbs Up Marketing November 2010 - January 2014
St. Louis Community College January 2011 - May 2012
Beaver Tools August 2009 - May 2010
Skills
Microsoft Office, Windows, HTML, Coordination, Project Coordination, Troubleshooting, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Contract Management, Project Planning, Software, Research, Team Management, Software Documentation, Windows 7, Customer Service, Outlook, Social Networking, Team Leadership, Critical Thinking, Data Entry, Social Media, Training, Public Speaking, Management, Editing, Nonprofits, Marketing, Higher Education, Fundraising, Time Management, Advertising
Education
University of Missouri- St. Louis 2013 — 2016
Master of Arts (M.A.), Public/Applied History
St. Louis Community College 2010 — 2012
Webster University 2006 — 2010
Bachelor's Degree, Ancient Studies
Lindenwood University 2004 — 2006
Sheakley HR Solutions February 2015 - Present
Verizon Wireless July 2014 - February 2015
AT&T February 2014 - June 2014
Integrity Solution Services, Inc. October 2012 - September 2013
Self-Employed January 2008 - 2013
Rural King Supply December 2010 - June 2012
Advantage Sales & Marketing May 2010 - August 2010
Skills
Customer Service, Customer Satisfaction, Team Building, Call Centers, Coaching, Public Speaking, Microsoft Office, Social Media, Sales, Data Analysis, Microsoft Word, Recruiting, Marketing, Social Networking, Leadership, Strategic Planning, Training, Time Management, Leadership Development, Budgets, Operations Management, Process Improvement, Management, Access, Analysis, Outlook, Microsoft Excel, PowerPoint, Customer Experience, Team Leadership, Project Management, Teamwork, Account Management, Inventory Management, Retail, Administration, Process Scheduler, Data Entry, Forecasting, Employee Relations, Human Resources, Organizational..., Project Planning, Performance Management, Supervisory Skills, Payroll, Event Planning
Education
Southern Illinois University, Carbondale 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Southern Illinois University, Carbondale 2009 — 2011
Bachelor's degree, Finance, General
TeleTech November 2014 - Present
Coca-Cola Enterprises July 2014 - November 2014
Manpower April 2014 - July 2014
Workforce November 2013 - December 2013
Integrity Solution Services, Inc. November 2009 - September 2013
Target August 2006 - March 2012
Skills
Process Improvement, Call Center, Call Centers, Outsourcing, Customer Service, Accounts Receivable, Workforce Management, Financial Analysis, Microsoft Excel, Business Process..., Analysis, Payroll, Access, Account Management, Budgets, Business Analysis, Change Management, Coaching, Cross-functional Team..., Customer Experience, Customer Satisfaction, Data Analysis, Data Entry, Finance, Forecasting, Human Resources, Inventory Management, Invoicing, Leadership, Management, Microsoft Word, Operations Management, Outlook, PeopleSoft, Performance Management, PowerPoint, Process Scheduler, Project Planning, Quality Assurance, Recruiting, Software Documentation, Strategic Planning, Supervisory Skills, Team Building, Team Leadership, Team Management, Teamwork, Telephone Skills, Time Management, Training
Education
Shawnee Community College 2006 — 2011
Biology, General
Southeast Missouri State University 2004 — 2005
Biology, General
Integrity Solution Services, Inc. January 2014 - Present
BNC National Bank July 2012 - October 2013
Brinton Realty February 2012 - June 2012
LeaderOne Financial Corporation September 2009 - February 2012
Financial Corporation September 2009 - April 2010
Madison At Woodridge Apartments March 2009 - September 2009
Nations Lending Services March 2005 - August 2008
Skills
Refinance, VA, FHA, Conventional, Mortgage, Loans, Real Estate, VA loans, USDA, Government Loans, Banking, Funding, Real Estate Transactions, Title Insurance, Escrow, Sellers, Closings, Mortgage Lending, Residential Mortgages, Investment Properties
Education
Heritage College-Kansas City 2013 — 2014
Associate of Occupational Studies, Personal Training
Lowery School of Real Estate 2012 — 2012
JCCC 2008 — 2009
Shawnee Mission West High School 1998 — 2002
Diploma
comanche elementary
Integrity Solution Services, Inc. August 2012 - Present
US Bank 2001 - 2012
U.S. Bank 2001 - 2012
Skills
Loans, Banking, Credit, Credit Analysis, Credit Risk, Cross Selling, Lines Of Credit, Portfolio Management, Cash Management, Mortgage Banking, Credit Cards
Education
Saint Louis University
Grand Sierra Resort April 2013 - March 2014
Integrity Solution Services, Inc. November 2010 - April 2013
RGIS July 2009 - March 2013
Reno Sparks Gospel Mission May 2008 - June 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Retail
Education
Truckee Meadows Community College 2012 — 2014
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration, 2.89 GPA
Proctor Hug High School 1995 — 1999
High School Diploma, General Studies, 3.5 GPA
himagine solutions inc. April 2015 - Present
Integrity Solution Services, Inc. January 2014 - March 2015
Accounting Principals- Esse Health June 2013 - December 2013
QinetiQ North America March 2007 - April 2013
Kellwood Company April 2005 - March 2007
Xspedius Communications November 2002 - April 2005
Clark Refining & Marketing 1993 - 1999
Skills
Financial Accounting, Project Management, Internal Audit, External Audit, Financial Reporting, General Ledger, Accounting, Analysis, Access, Variance Analysis, Account Reconciliation, Financial Analysis, Revenue Recognition, GAAP, Accounts Payable, Auditing, Accruals, Journal Entries, SAP, SEC filings, PeopleSoft, Bank Reconciliation, Financial Audits
Education
Southern Illinois University, Carbondale 1984 — 1987
Bachelor's Degree, Accounting
John A Logan College 1982 — 1984
Associate's degree, Accounting and Business/Management
Integrity Solution Services, Inc. November 2009 - Present
Convergys 2005 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Emporia State University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Integrity Solution Services, Inc. 2008 - 2013
GTECH S.p.A. 1997 - 2005
California State Military Museum 1998 - 2004
United States Army 1983 - 1991
Skills
Team Building, Outsourcing, Avaya Technologies, Call Centers, Leadership, Computer Hardware, Customer Service, Quality Assurance, Vendor Management, Training, Direct Sales, Process Improvement, Customer Satisfaction, Troubleshooting, Coaching, Avaya, RFP, Operations Management, Software Documentation, Team Leadership
Education
Southeast Missouri State University
Social Studies Education
Heald Institute of Technology 1994 — 1996
Electronics Technology/Computer Technology
San Joaquin Delta College 1992 — 1994
Integrity Solution Services, Inc. May 2013 - Present
Cash America January 2013 - May 2013
Citi January 2012 - January 2013
Skills
Office Administration, Data Analysis, QuickBooks, Peachtree, Exceptional People..., Data Entry, Business Analysis, File Management, Records Management, Customer Support, Clerical Skills, Accounts Payable, Accounts Receivable, Account Management, Cash Management, Microsoft Office, Office Management
Education
Lindenwood University 2013 — 2014
Bachelor of Applied Science (BASc), Human Resources Management/Personnel Administration, General
Saint Louis Community College-Florissant Valley 2009 — 2013
Associate of Arts (AA), Business Administration and Management, General
Integrity Solution Services, Inc. November 2006 - Present
Acosta Sales & Marketing June 2002 - November 2006
Procter & Gamble June 1998 - June 2003
Skills
Analytics, Analysis, Research, Microsoft Excel, Accounting, Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Bank Reconciliation, General Ledger, Teamwork, Leadership, Financial Analysis
Education
University of Missouri-Saint Louis 2007 — 2009
Bachelor of Political Science
Saint Charles Community College 2004 — 2007
Associate of Arts and Sciences (AAS)