J.D. Power and Associates
Industry: Marketing research company
DescriptionJ.D. Power is an American-based global marketing information services company founded in 1968 by James David Power III. The company conducts surveys of customer satisfaction, product quality, and buyer behavior for industries ranging from cars to marketing and advertising firms. Headquarters: Costa Mesa, California, United States Founder: J.D. Power Founded: 1968, Agoura Hills, California, United States Parent organization: XIO Group Subsidiaries: Power Information Network LLC, Executives: Dave Habiger (CEO, President),
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J.D. Power and Associates Employees
BankersHub December 2012 - Present
Graduate School of Banking at the University of Wisconsin - Madison 2013 - Present
Bstuff, LLC May 2012 - Present
JD Power and Associates October 2008 - May 2012
J.D. Power and Associates 2008 - May 2012
BAI June 2006 - October 2008
Bank Administration Institute 2006 - 2008
Cornerstone Advisors, Inc. June 2005 - June 2006
JMB Associates, Inc. November 2001 - May 2005
CEB TowerGroup 2002 - 2002
Skills
Banking, Management Consulting, Change Management, Mergers, Project Management, Product Development, Leadership, Retail, Business Strategy, Business Development, Software Development..., Strategic Planning, Business Analysis, Analytics, Process Improvement, Product Management, New Business Development, Team Building, Strategy, Management, Analysis, Mergers & Acquisitions, Business Process..., Training, Team Leadership, Forecasting, Financial Services, Sales, Project Planning, Consulting, Start-ups
Education
Cornell University - S.C. Johnson Graduate School of Management 1985 — 1987
MBA, Finance and Accounting
Saddleback College 1983 — 1985
AA, Business Administration
University of California, Irvine 1981 — 1982
BA, Social Psychology
Christ College Irvine 1978 — 1981
AA, Liberal Arts
JD Power and Associates June 2014 - Present
Pelegrin Research Group, Inc. May 2010 - May 2015
The Center for Developing Kids January 2010 - August 2011
Skills
Qualitative Research, Quantitative Research, Report Writing, Survey Research, Marketing Research, Interviewing Skills, Data Analysis, Tracking Studies, Focus Groups, Report Design, PowerPoint, Microsoft Excel, Creative Writing, Data Collection, Questionnaire Design, SPSS, Research, Market Research, Survey Design, Program Evaluation
Education
California State University-Northridge 2012 — 2014
Master's Degree, Sociology
Occidental College 2006 — 2010
Bachelor of Arts (B.A.), Psychology
JustFab December 2011 - Present
Lands' End December 2010 - November 2011
Old Navy October 2007 - May 2011
Old Navy August 2005 - October 2007
babystyle April 2003 - August 2005
Leila Ross Showroom 2000 - 2001
JD power and associates 1998 - 2000
Skills
Fashion, Fit, Trend, Wovens, Apparel, Inspiration, Sportswear, Tech Packs, Fashion Illustration, Fashion Design, Creative Direction, Merchandising, E-commerce, Fabric Development, Textiles, Trend Analysis, Pattern, Fitting, Technical Design, Outerwear, Sketching, Knitwear, Styling, Sweaters
Education
Fashion Institute of Design & Merchandising 2000 — 2001
A.A., Apparel Manufacturing
University of California, Berkeley 1993 — 1998
B.A, Sociology
The Buckley School 1985 — 1993
General Dynamics Information Technology June 2013 - Present
eLearning Industry April 2013 - Present
Examiner.com February 2009 - Present
Ron Arnold Consulting January 2009 - June 2013
Aimia Inc July 2012 - February 2013
LearnCom, LLC (a division of TVS Communication Solutions) May 2009 - June 2012
J.D. Power and Associates June 2006 - December 2008
TVS Communications Solutions September 2004 - June 2006
BI, Inc. July 2003 - September 2004
BI, Inc. May 2002 - June 2003
Skills
Automotive, Instructional Design, E-learning, Writing, Team Building, Process Improvement, Organizational..., Social Media, Captivate, CRM, Learning Management..., Analytics, Multimedia, Performance Improvement, Change Management, Content Development, Marketing, Public Speaking, Leadership, ADDIE, Market Research, Workshop Facilitation, E-Learning, Needs Analysis, Blended Learning, Strategic Planning, Content Management, Project Management, Coaching, Program Management, Training, Technical Writing, Instructor-led Training, Consulting, Proposal Writing, Training Delivery, Learning Management, Leadership Development, Team Leadership, Distance Learning, Strategy, Instructional Technology, Business Process..., Analysis, Management, Editing, Quality Assurance, Creative Direction, Employee Training, Curriculum Development
Education
University of Central Florida 1990 — 1996
Ed.D., Curriculum and Instruction
University of Central Florida 1983 — 1985
M.A., Instructional Technology
University of Central Florida 1980 — 1983
B.A., Radio and Television
Outdoor Industry Association August 2013 - Present
J.D. Power and Associates June 2011 - July 2013
Cactus Marketing Communications February 2009 - May 2011
Karsh\Hagan January 2007 - January 2009
Morey Evans Advertising December 2005 - December 2007
Sedgwick Rd. March 2002 - January 2005
Skills
Integrated Marketing, Advertising, Marketing Communications, Budgets, Digital Marketing, Marketing Strategy, Social Media Marketing, Online Advertising, Customer Insight, Social Media, Email Marketing, Marketing, Media Planning, Market Research, Digital Strategy, Interactive Marketing, Creative Strategy, Direct Marketing, Marketing Research, Creative Direction, Brand Development, Media Buying, SEO, Public Relations, Segmentation, SEM, Business Development, Interactive Advertising
Education
University of Colorado Boulder 1997 — 2001
Bachelors, Broadcast Production Management
Marcus & Millichap July 2015 - Present
JLVanderpan Consulting Services October 2013 - Present
PennyMac 2014 - 2015
Semtech February 2008 - September 2013
Custom Sensors & Technologies / Kavlico Corporation September 2005 - April 2007
JD Power and Associates October 2000 - July 2005
Skills
Employee Benefits, HRIS, Deferred Compensation, Onboarding, Human Resources, Performance Management, HR Policies, Training, Personnel Management, Payroll, Benefits Administration, Management, Employee Relations, Organizational..., Leadership, Project Management, Employment Law, Process Improvement, Mergers & Acquisitions, Recruiting, Succession Planning, Employee Engagement, Talent Management, Talent Acquisition, Workforce Planning, Policy, Change Management, Interviews, Benefits Negotiation, Employee Training, COBRA, Wellness Coaching, FMLA & CFRA, Leave of Absence..., New Hire Orientations, Affordable Care Act
Education
California Lutheran University 2002 — 2004
Bachelor of Science (B.S.), Business Management
Santa Monica College
Associate of Arts (A.A.), Liberal Studies
Ipsos (Previously Synovate) November 2001 - Present
JD Power and Associates 2000 - 2001
Buxton June 1999 - May 2000
M/A/R/C Research November 1996 - December 1998
The NPD Group June 1995 - October 1996
Karpeles Manuscript Library June 1991 - December 1994
Levi Strauss & Co. June 1993 - October 1993
Skills
Statistics, Communications Audits, Simulations, Segmentation, Customer Insight, Marketing Research, Market Research, Analytics, Competitive Intelligence, Quantitative Research, Market Analysis, Competitive Analysis, Consumer Behaviour, Data Analysis, Market Intelligence, Strategy, Advertising Research, SAS, Brand Equity, Leadership, Online Research, Analysis, Questionnaire Design, Primary Research, Data Mining, Management, Survey Design, Focus Groups, SPSS, Consumer Insight, Predictive Analytics
Education
Duke University - The Fuqua School of Business 2000 — 2002
MBA, Business
New York University 1995 — 1998
MA, Economics
The Johns Hopkins University 2014 — 2014
Certificate, Data Science
University of Pennsylvania - The Wharton School 2014 — 2014
Certificate, Marketing
Stanford University 2011 — 2011
Machine Learning
Seattle University 1993 — 1994
Economics
Brooks Institute of Photography 1991 — 1992
Photography
University of California, Davis 1988 — 1991
BA, Economics
Santa Barbara City College 1987 — 1988
Santa Barbara High School 1983 — 1987
Egg Strategy October 2012 - Present
J.D. Power and Associates May 2009 - October 2012
Greenhouse Partners March 2006 - May 2009
Square One Advertising 2005 - 2006
TM Advertising 2003 - 2005
TM Advertising 2002 - 2003
TM Advertising 1999 - 2002
Skills
Integrated Marketing, Customer Insight, Digital Strategy, Digital Marketing, Creative Strategy, Advertising, Marketing Research, Online Advertising, Social Media Marketing, Marketing Strategy, Interactive Marketing, Interactive Advertising, Marketing Communications, Email Marketing, Brand Management, Direct Marketing, Market Research, Brand Architecture, Digital Media, Analytics, Social Media, Strategy
Education
University of North Texas 1996 — 1999
Bachelor of Business Administration, Marketing
University of Colorado at Boulder June 2011 - Present
Boulder Language Technologies July 2013 - November 2014
Self-employed July 2013 - January 2014
University of Colorado at Boulder January 2011 - June 2011
J.D. Power and Associates August 2009 - December 2010
Intercambio de Comunidades August 2010 - November 2010
University of Colorado at Boulder May 2008 - September 2009
Intercambio de Comunidades January 2009 - May 2009
University of Colorado at Boulder January 2008 - May 2008
University of Colorado at Boulder June 2007 - January 2008
Skills
Linguistics, Spanish, Teaching, ESL, Editing, Teaching English as a..., Public Speaking, Research, English, Data Analysis, Statistics, Qualitative Research, Higher Education, University Teaching, Python, Microsoft Office, Writing, Social Media, PowerPoint, Proofreading, Algorithms
Education
University of Colorado Boulder 2011 — 2013
Human Language Technology (HLT) Certification, Linguistics
University of Colorado Boulder 2005 — 2009
Master of Arts (M.A.), Linguistics, 3.75
University of Colorado Boulder 2005 — 2009
Bachelor of Arts (B.A.), Linguistics, 3.75
Morpace Inc. August 2010 - Present
J.D. Power and Associates July 2008 - February 2010
JD Power and Associates April 2007 - June 2008
Lear Corporation October 2000 - April 2007
Skills
Market Research, Quantitative Research, Questionnaire Design, Marketing Research, Survey Design, Advertising Research, Competitive Intelligence, Customer Insight, Segmentation, SPSS, Competitive Analysis, Consumer Behaviour, Primary Research, Brand Equity, Analytics, Market Analysis, Focus Groups, Online Research, Questionnaires, Survey Research, Qualitative Research, Market Intelligence, Customer Satisfaction...
Education
Central Michigan University 1995 — 2000
Bachelor of Science (BS), Marketing
Hong Kong International School (HKIS) 1993 — 1995
Lahser HS 1992 — 1993
Radius Global Market Research October 2008 - Present
L'Oreal USA May 2006 - August 2008
Added Value 2001 - 2006
Icon Brand Navigation 2001 - 2003
JD Power and Associates 2000 - 2001
Skills
Customer Insight, Brand Equity, Marketing Research, Segmentation, Advertising Research, Quantitative Research, Market Research, Consumer Behaviour, Focus Groups, Questionnaire Design, Qualitative Research, Online Research, Analytics, Competitive Analysis, Market Analysis, Survey Design, Marketing Strategy, Market Intelligence, Consumer Insight
Education
Fairfield University 1997 — 2001
BS, Marketing
Intel Corporation December 2012 - Present
Intel Corporation March 2011 - December 2012
Intel Corporation August 2008 - March 2011
Intel Corporation May 2000 - August 2008
JD Power and Associates 1997 - 2000
Skills
Advertising, ROMI, Market Research, Segmentation, Strategic Insights, Customer Insight, Competitive Analysis, Marketing Research, Marketing Strategy, Integrated Marketing, Analytics, Cross-functional Team..., Positioning, Multi-channel Marketing, Marketing Communications, Competitive Intelligence, Global Marketing, Online Advertising, Focus Groups, Marketing Management, Qualitative Research, Quantitative Research, Marketing, Brand Management, Web Analytics, Digital Strategy, Digital Media, Strategy, Data Analysis, Direct Marketing, Strategic Planning, Brand Architecture, Strategic Partnerships, Product Marketing, Consumer Behaviour, Digital Marketing, Brand Development, Market Planning, Demand Generation, Market Analysis, CRM, Lead Generation, Analysis, Online Marketing, Go-to-market Strategy, Product Management, B2B Marketing, SEM, Mobile Marketing, Social Media
Education
California State University-Northridge
BS, Business Administration - Marketing. Minor in English Literature
21st Century Oncology March 2015 - Present
Hertz March 2014 - March 2015
J.D. Power and Associates May 2012 - February 2014
J.D. Power and Associates March 2011 - May 2012
JPMorgan Chase July 2009 - March 2011
Enterprise Rent-A-Car February 2008 - July 2009
Skills
Microsoft Office, SPSS, mTAB, Data Analysis, Data Collection, Financial Analysis, Sales Operations, Team Leadership, Inventory Management, Contract Management, Notary Public, Report Writing, Client Communication, Sales, Market Research, Project Management, Qualitative Research, Quantitative Research, Analysis, Analytics, Customer Service, Forecasting, Management, Market Analysis, Marketing Research
Education
University of Michigan-Flint 2011 — 2013
Master of Business Administration, Marketing
Western Michigan University - Haworth College of Business 2005 — 2007
Bachelors of Business Administration, Management
Rackspace, the #1 managed cloud company March 2014 - Present
Xirrus June 2012 - February 2014
Userplane (wholly-owned subsidiary of AOL, Inc.) July 2010 - June 2012
Workrite Uniform Company (an affiliate of Williamson-Dickie Mfg. Co.) July 2007 - July 2010
California Lutheran University January 2007 - May 2007
California Lutheran University August 2004 - May 2007
JD Power and Associates March 2006 - September 2006
California Lutheran University September 2005 - May 2006
Skills
Email Marketing, Lead Generation, Salesforce.com, CRM, Marketing Automation, Social Media, Social Media Marketing, Integrated Marketing, Marketing, Google Adwords, Microsoft Office, Google Analytics, Marketing Operations, Marketo, Trade Show Management, Market Research, Collateral Production, Sales Presentations, Photoshop, iWork, SaaS, Contract Negotiation, Trade Shows, Start-ups, E-commerce, Marketing Management, Multi-channel Marketing, Business Development, B2B, Cross-functional Team..., Strategy, Digital Marketing, Marketing Communications, Demand Generation, Content Marketing, Lead Nurturing, Eloqua, B2B Marketing, Sales & Marketing..., CRM software, Marketing Analytics, Lead Scoring, Corporate Events, MailChimp, Direct Mail Campaigns, Online Marketing
Education
California Lutheran University
B.S., B.A., Business Administration (Marketing), Spanish
Universidad de Granada
Study Abroad, Spanish
Inglemoor High School
Paychex October 2013 - September 2015
Chase 2012 - October 2013
Chase 2011 - 2012
Chase 2009 - 2011
J.D. Power and Associates 2008 - 2008
McLaren Health Care 2007 - 2007
The Home Depot 2003 - 2007
Skills
Customer Service, Customer Satisfaction, Account Management, Human Resources, Time Management, Salesforce.com, Relationship Management, Sales, Market Research, PowerPoint, Microsoft Excel, Microsoft Word, Recruiting, Public Speaking, Leadership, Sales Management, Cold Calling, Sales Process, Direct Sales, Customer Retention, Sales Presentations, Management, Team Building, B2B
Education
University of Michigan-Flint 2004 — 2007
B.B.A., Operations Business Management and Human Resource Management
Nielsen (Acquired Harris Interactive) February 2014 - Present
Harris Interactive Inc. June 2012 - Present
Harris Interactive December 2009 - June 2012
JD Power and Associates (A McGraw-Hill Company) 2005 - 2008
J.D. Power and Associates 1995 - 2005
Research Data Analysis 1989 - 1995
RDA Group 1989 - 1995
Skills
Marketing Research, Process Improvement, Management, Mergers & Acquisitions, Leadership, Product Development, Market Research, Strategy, Quantitative Research, Customer Analysis, Business Development, Advertising, Program Management, Marketing, Customer Satisfaction, Product Marketing, B2B, Qualitative Research, Customer Insight, Social Marketing, Six Sigma, Automotive, Analytics, Competitive Analysis, Strategic Planning, Benchmarking, Business Planning, Sales, Data Analysis, Segmentation, Competitive Intelligence, Advertising Research, Questionnaire Design, Primary Research, Survey Design, Market Analysis, Focus Groups, Consumer Behaviour, Survey Research, Brand Equity, Online Research, Consumer Insight, Market Intelligence, Data Collection, Business Insights, Brand Loyalty, Questionnaires
Education
University of Michigan-Dearborn 1986 — 1989
BSA, Finance & Marketing
Southfield
Domino's Pizza November 2014 - Present
Domino's Pizza February 2011 - Present
Domino's Pizza September 2006 - January 2011
Domino's Pizza April 1999 - August 2006
Market Strategies International April 1998 - March 1999
J.D. Power and Associates 1995 - 1998
Skills
Customer Insight, Marketing Strategy, Strategy, Segmentation, Competitive Analysis, Market Research, Consumer Behaviour, Marketing, Analytics
Education
University of Michigan 1984 — 1988
McManus Analytics February 2013 - Present
Anderson Economic Group August 2014 - September 2015
Oakland Community College May 2014 - September 2015
Oakland University November 2011 - January 2013
University of Michigan March 2005 - November 2011
University of California, Berkeley February 2009 - December 2009
JD Power and Associates October 1999 - January 2005
Textron January 1999 - September 1999
General Motors June 1989 - December 1998
University of Florida August 1983 - June 1988
Skills
Economic Modeling, Energy Policy, Economic Research, Forecasting, Financial Analysis, Stata, Mac OS X, Economics, Econometrics, Data Analysis, Qualitative Research, Consumer Behavior, Competitive Analysis, Strategy, Product Development, OS X, Consumer Behaviour, Analytics, Public Policy, Market Analysis, Marketing, Statistics, Statistical Modeling, Research, Analysis, Macroeconomics, SPSS, SAS, Policy Analysis, Quantitative Research, Data Mining, Financial Modeling, Survey Design, Mathematical Modeling, R, Market Research, Predictive Modeling, Economic Development, Logistic Regression, Research Design, Segmentation, Survey Research, Predictive Analytics, Environmental Policy, Quantitative Analytics, Competitive Intelligence, Climate Change, Report Writing, Operations Research
Education
University of California, Los Angeles 1978 — 1983
PhD, Economics
Louisiana State University 1974 — 1977
BA, Economics
RDA Group October 2014 - Present
Market Strategies International June 2012 - February 2014
J.D. Power and Associates November 1996 - June 2012
Kraft Foods Group May 1995 - August 1995
Andersen Consulting August 1991 - April 1994
Skills
Market Research, Marketing Research, Customer Experience, CRM, New Business Development, Salesforce.com, Cross-functional Team..., Customer Insight, Quantitative Research, Automotive, Strategy, Analytics, Voice of the Customer, Customer Satisfaction, Qualitative Research, Marketing Strategy, Segmentation, Customer Service, Account Management, Brand Loyalty, Business Development, Survey Design, Contact Center..., Consumer Insights, Sales Management, Programming, Customer Engagement, Customer Loyalty, Qualitative Market..., Leadership, Management, Market Analysis
Education
University of Michigan - Stephen M. Ross School of Business 1994 — 1996
MBA, Marketing, General Management
University of Michigan 1987 — 1991
B.A., Economics, 3.8
East Lansing High School 1984 — 1987
J.D. Power June 1990 - Present
J.D. Power and Associates June 1990 - Present
J.D. Power and Associates - The McGraw Hill Companies 1990 - Present
McGraw-Hill Companies 1990 - Present
JD Power and Associates 1990 - Present
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2000 — 2003
MBA
California State University-Northridge 1981 — 1987
BS, Marketing
McLagan August 2014 - Present
JD Power and Associates May 2005 - July 2014
MORPACE International April 1999 - May 2005
Caldor May 1998 - August 1999
Skills
Survey Design, Analytics, Customer Retention, Questionnaire Design, Customer Insight, Online Research, Competitive Intelligence, Focus Groups, Segmentation, Survey Research, Quantitative Analytics, Business Development, Quantitative Research, Strategy, Competitive Analysis, Consumer Behaviour, Financial Services, Market Research, Market Analysis, Marketing Research, Process Improvement, Advertising Research, Data Analysis, Customer Experience, Management Consulting, CRM, Market Intelligence, Analysis, Primary Research, Brand Equity, Cross-functional Team..., Project Management, Qualitative Research, Consumer Insight
Education
Central Michigan University
bsba, business
Oakland University
MBA
J.D. Power and Associates January 2013 - Present
J.D. Power and Associates January 2011 - Present
J.D. Power and Associates September 2004 - December 2010
Morpace June 1992 - September 2004
Skills
Quantitative Research, Customer Insight, Survey Design, Questionnaire Design, Marketing Research, Qualitative Research, Focus Groups, Survey Research, Consumer Behaviour, Online Research, Primary Research, Data Collection
Education
University of Michigan 1986 — 1992
M.A., Political Science, Mass Communication
Visa April 2014 - Present
JD Power and Associates June 2005 - November 2013
Northstar Research Partners September 1998 - June 2005
Monitor Group November 1996 - September 1998
Ford Motor Company 1995 - 1996
Xinhua News Agency September 1987 - December 1990
Dalian Institute of Technology February 1982 - July 1983
Skills
Segmentation, Marketing Research, Customer Experience, Pricing, Customer Satisfaction, Consumer Insights, Customer Loyalty, Quantitative Research, Market Research, Marketing Strategy, Analytics, SPSS, Questionnaire Design, Online Research, Consumer Insight, Customer Insight, Survey Design, Brand Loyalty, Market Analysis, Brand Equity, CRM, Competitive Intelligence, Advertising Research, Survey Research, Market Intelligence, Strategy, Consumer Behaviour, Financial Services, Leadership, Competitive Analysis, Cross-functional Team..., Primary Research, Analysis, Product Launch, Focus Groups
Education
University of Michigan 1992 — 1995
PhD, Marketing Communication
Stanford University 1986 — 1987
John S. Knight Fellowship, Journalism
Chinese Academy of Social Sciences 1983 — 1986
LLM, Journalism
Jilin University 1978 — 1982
BA, English Language and Literature
Graduate School
Cranbrook Search Consultants 2009 - Present
Marketing Recruiters Network August 2010 - Present
MarketTools 2006 - 2008
JD Power and Associates 2000 - 2006
GM 1989 - 1999
United States Marine Corps 1983 - 1988
Skills
Sales, Market Analysis, Advertising, Digital Media, Project Management, Marketing Research, Leadership, Management, Business Development, Brand Management, Team Building, Strategy, Marketing Strategy, Segmentation, New Business Development, Product Management, Marketing Communications, Market Research, Digital Marketing, Time Management, Competitive Analysis, Marketing, Product Development, B2B, Start-ups, Account Management, Recruiting, Strategic Partnerships, Product Marketing, Customer Insight, Quantitative Research, Business Strategy, Marketing Management, CRM, Social Media Marketing, Teamwork, Salesforce.com, Integrated Marketing, Online Advertising, Strategic Planning, Analytics, Email Marketing
Education
Michigan State University - The Eli Broad Graduate School of Management 1989 — 1990
MBA, Marketing
Michigan State University 1979 — 1983
BA, Economics
West Bloomfield High School 1975 — 1979
Guide Garage December 2014 - Present
Environmental Communications Associates August 2012 - Present
Boulder B-cycle June 2012 - August 2012
Conservation International December 2009 - April 2011
JD Power and Associates March 2007 - March 2009
Umbria Inc. March 2007 - March 2009
Greenhouse Partners June 2006 - February 2007
Interbrand June 2004 - June 2006
Skills
Strategy, Customer Insight, Marketing Strategy, Market Research, Marketing, Brand Architecture, Strategic Planning, Social Media, Management, Brand Management, Public Speaking, Project Management, Program Management, Training, Analytics
Education
Dartmouth College 2000 — 2004
B.A., Economics
Farmers Insurance April 2013 - Present
GPC Solutions, LLC 2010 - Present
US Navy 1985 - 2013
JD Power and Associates January 2008 - December 2008
JD Power and Associates 2005 - 2007
JD Power and Associates 2004 - 2005
JD Power and Associates 1995 - 2005
JD Power and Associates 1992 - 1995
Taco Bell 1991 - 1991
Skills
Program Management, Analytics, Survey Design, Quantitative Research, Market Research, Marketing Research, CRM, Strategy, Process Improvement, E-commerce, Competitive Analysis, Training, Strategic Planning, Management Consulting, Change Management, Team Leadership, Business Process..., Project Management, Management, Cross-functional Team..., Business Development, Business Strategy, Analysis, Marketing, Customer Satisfaction, Executive Management, Leadership, Integration, Performance Improvement, Proposal Writing, Data Analysis, Business Planning, Budgets, Thought Leadership, Pricing, Business Transformation, Human Resources, Start-ups, Marketing Communications, Leadership Development, Organizational..., Sales, Operations Management, Consulting, Team Building
Education
Army War College
MA, Strategic Studies
California State University-Northridge
BA, Journalism
University of California, Los Angeles - The Anderson School of Management
MBA
Oakland County Economic Development & Community Affairs July 2013 - Present
Paragon Advocacy Consultants, LLC March 2013 - Present
The Arc NW Wayne County 2010 - Present
The Engineering Society of Detroit January 2013 - March 2013
Michigan Economic Development Corporation October 2010 - January 2013
University of Michigan-Dearborn January 2009 - January 2012
Michigan Economic Development Corporation October 2010 - October 2011
JD Power and Associates February 2008 - October 2010
MSU Community Music School-Detroit December 2009 - June 2010
Tanoury, Corbet, Shaw, Nauts & Essad, PLLC July 2004 - February 2008
Skills
Program Management, Research, Analysis, Policy Analysis, Planning, Problem Solving, Process Improvement, Documentation, Data Analysis, Supervisory Skills, Policy, Government, Strategic Planning, Forecasting, Budgeting, Program Evaluation, Project Portfolio..., Event Management, Excel, Public Policy, Project Planning, Entrepreneurship, Community Outreach, Microsoft Excel, Fundraising, Public Speaking, Strategy, Economic Development, Nonprofits, Proposal Writing, Grant Writing, Leadership Development, Program Development, Event Planning, Public Relations, Volunteer Management, Grants, Community Development, Software Documentation, Budgets, Leadership, Business Strategy, Market Research, Communication, Business Process..., Compliance, Project Management, Strategic Communications, Business Development, Organizational...
Education
University of Michigan-Dearborn 2005 — 2008
MPP - Distinction, Public Policy
Jagiellonian University 2006 — 2006
Economics, Polish Language
Regent's University London 2003 — 2003
Political Science, Foreign Policy
University of Michigan-Dearborn 2000 — 2003
B.A. - High Distinction, Political Science
Morpace Inc. May 2014 - Present
J.D. Power and Associates October 2011 - May 2014
iLabs April 2011 - August 2011
University Directories May 2010 - August 2010
Skills
Analysis, Marketing Research, Market Research, Quantitative Research, SPSS, Marketing, Microsoft Word, Research, Data Analysis, Survey Design, Questionnaire Design, Qualitative Research
Education
University of Michigan-Dearborn 2008 — 2011
Bachelor of Business Adminstration, Marketing
J.D. Power April 2013 - Present
J.D. Power and Associates March 2011 - April 2013
J.D. Power and Associates September 2008 - March 2011
J.D. Power and Associates 2006 - 2008
Skills
Questionnaire Design, Analytics, Market Research, SPSS, Customer Insight, Survey Design, Management, Quantitative Research, Product Development, Research, Marketing Research, Data Analysis, Segmentation, Analysis, Online Research
Education
University of Michigan 2001 — 2005
CurtTheWriter.com October 2014 - Present
CXM Insight January 2012 - October 2014
TNS North America February 2010 - December 2011
IPSOS Loyalty May 2006 - February 2010
TNS North America March 2003 - May 2006
JD Power and Associates January 2000 - February 2003
Walker Information August 1989 - December 1999
The ARS Group January 1983 - August 1989
Skills
Quantitative Research, Advertising Research, Customer Insight, Customer Experience, Customer Experience..., Customer Retention, Customer Loyalty..., Integrated Marketing, Consumer Behaviour, Management, Data Analysis, Marketing Research, Market Research, Analytics, Survey Design, Qualitative Research, Leadership, Focus Groups
Education
Kent State University
MS, Ph.D, Experimental Psychology
University of Iowa
BS, Psychology
Kohl's Department Stores August 2014 - Present
Kohl's Department Stores March 2014 - July 2014
Elmbrook Humane Society October 2013 - March 2014
AAANorthern California, Nevada & Utah Insurance Exchange December 2012 - June 2013
J.D. Power and Associates December 2011 - December 2012
J.D. Power and Associates June 2009 - December 2011
JWT Communications, Entertainment and Technology Practice April 2007 - June 2009
JWT Communication, Entertainment and Technology Practice June 2006 - April 2007
Skills
Consumer Insights, Social Media, Marketing, Media Planning, New Media, Media Buying, Digital Marketing, Customer Insight, Integrated Marketing, Digital Media, Management, Marketing Research, Digital Strategy, Interactive Marketing, Analytics, Lead Generation, Advertising, Strategy, Online Advertising, Competitive Analysis, Relationship Marketing, Market Research, Mobile Marketing
Education
University of Massachusetts, Amherst 2002 — 2006
Bachelors, Event Management, Marketing & Sales
SandPoint Consulting October 2009 - Present
Eyes Open Solutions May 2002 - October 2009
JD Power and Associates April 2000 - April 2002
Arthur Andersen LLP January 1997 - April 2000
Packard Bell September 1993 - June 1995
Skills
SAP BPC, Consolidations, Planning, Outlooksoft, Manufacturing, Financials, Healthcare, Automotive, Energy, Microsoft SQL Server, Consolidation, Essbase, Project Planning, Financial Analysis, Forecasting, Financial Reporting, Strategic Planning, Business Process..., Budgets, Analysis, ERP, Leadership, Management, Process Improvement, Finance, Consulting, Accounting, Budgeting, Auditing
Education
California State University-Northridge 1993 — 1996
BS, Business/Accounting
Health Alliance Plan July 2015 - Present
Michigan Depression Glass Society February 2015 - Present
Health Alliance Plan June 2013 - June 2015
Arbor Opera Theater August 2010 - August 2013
CU Solutions Group October 2011 - May 2013
Core3 Solutions November 2010 - September 2011
JCI Design December 2007 - September 2010
JD Power and Associates May 2007 - November 2007
iLabs @ The University of Michigan - Dearborn September 2005 - April 2007
Skills
Social Media Marketing, Marketing Strategy, Marketing Communications, Creative Direction, SEO, Social Media, Email Marketing, Marketing, Advertising, Digital Marketing, Integrated Marketing, CRM, Direct Marketing, Online Marketing, Corporate Communications
Education
Eastern Michigan University 2008 — 2010
Masters of Science, Integrated Marketing Communications
University of Michigan-Dearborn 2002 — 2007
BBA, Marketing
Crestwood High School 1998 — 2002
SHERRILL MORGAN February 2009 - Present
JD Power and Associates April 2008 - January 2009
HealthSmart March 1999 - April 2008
Interplan Health Group formerly The Chandler Group March 1999 - October 2001
Education
Indiana Wesleyan University 2002 — 2004
MBA, Business Administration
Mount St. Joseph University 1993 — 1998
Bachelor, Business Administration
J.D. Power and Associates October 2012 - Present
JD Power and Associates April 1998 - Present
J.D. Power and Associates (The McGraw-Hill Companies) 1998 - Present
J.D. Power and Associates 1998 - Present
Malibu Grand Prix June 1987 - January 1995
Skills
Data Analysis, Analytics, SAS, Survey Design, Questionnaires, Questionnaire Design, Project Management, Business Analysis, Market Research, SPSS, Quantitative Research, Competitive Intelligence, Management, Process Improvement
Education
California State University, Fresno 1996 — 1997
BS, Management Information Systems (MIS)
Nickelodeon June 2008 - March 2015
The NPD Group March 2002 - April 2008
Teradata February 2002 - December 2002
JD Power and Associates January 1998 - December 2001
IRI January 1994 - December 1997
Philips 1993 - 1994
Kline & Company 1991 - 1993
GNC 1987 - 1989
Skills
Customer Insight, Analytics, Consumer Products, Shopper Marketing, Marketing, Management, Brand Development, Leadership, Analysis, P&L Management, POS, Retail, Business Development, Brand Management, POS Analytics, Product Development, Data Analysis, Sales, Business Strategy
Education
University of Southern California - Marshall School of Business
Master of Business Administration (M.B.A.)
McGill University
Bachelor’s Degree
UCLA Anderson School of Management
Certificate in Retail Strategy
Express Scripts July 2015 - Present
J.D. Power April 2014 - April 2015
J.D. Power and Associates January 2013 - April 2014
Eli Lilly and Company February 2010 - January 2013
Sabbatical February 2008 - January 2010
Eli Lilly and Company January 2001 - February 2008
Skills
Sommelier, Wine, Diabetes, Italy, Pharmaceutical Sales, Piloting, Entrepreneurship, Endocrinology, Sales Effectiveness, Biotechnology, Medical Devices, Neurology, Hospitals, Account Management, Presentations, Travel, Leadership, Product Launch, Pharmaceutical Industry, Hospital Sales, Sales, Global Marketing
Education
University of Michigan 1994 — 1999
Bachelor’s Degree, Chemical Engineering
AutoWeb.com November 2014 - Present
Motor Press Guild, the largest Automotive Media Association in North America January 2014 - Present
Schnell Auto, Inc. 2002 - Present
Autoblog February 2008 - October 2014
JD Power and Associates March 2006 - December 2011
Kinko's 2002 - 2003
GTE Internetworking 2000 - 2001
Cameo Guild, Inc. 1991 - 1999
Skills
Copywriting, Photography, Copy Editing, Automotive, Journalism, Publishing, Social Media, Digital Media, Public Speaking, Public Relations, Editing, Marketing Communications, Media Relations, Magazines, Creative Direction, Editorial, Video Production, Marketing, Press Releases, Content Strategy, Blogging, Technical Writing, Published Author, Marketing Copy, Technical Documentation, Web Content, New Media
Education
California Polytechnic State University-San Luis Obispo 1987 — 1991
Bachelor of Arts, Political Science / Pre-Law
Crespi Carmelite High Schoo
GfK January 2015 - Present
GfK Custom Research North America February 2010 - December 2014
TNS, a Kantar Group Company May 2006 - May 2009
Mitsubishi Motors May 2005 - May 2006
Maritz Research January 2002 - May 2005
JD Power and Associates May 1998 - January 2002
Federated Department Stores March 1997 - May 1998
Columbia Dodge Chrysler Jeep August 1996 - March 1997
The Angus Reid Group March 1994 - August 1996
Skills
Market Research, Analytics, Marketing Research, Competitive Analysis, Strategy, Consumer Behaviour, Market Analysis, Segmentation, Data Analysis, Customer Insight, Advertising Research, Client Development, CRM, Business Development, Business Strategy, Integrated Marketing, Analysis, Business Intelligence, Strategic Planning, Marketing, Qualitative Research, Business Planning, Quantitative Research, Competitive Intelligence, Management, Marketing Strategy, Data Visualization, Multivariate Analysis, Executive Presentations
Education
Western Washington University 1992 — 1993
MBA, International Business
Laurentian University/Université Laurentienne 1987 — 1991
Bach. Commerce, Business and Marketing
Colegio Abraham Lincoln
High School Diploma
Universidad Ricardo Palma
JD Power and Associates January 2009 - Present
JD Power and Associates March 2008 - December 2008
Reynolds & Reynolds January 2005 - October 2007
Mitsubishi Motor Sales North America, Inc September 2003 - January 2005
Hyundai Motor America September 1998 - September 2003
Hyundai Motor America January 1998 - August 1998
Hyundai Motor America February 1985 - January 1998
Toyota Motor Sales USA Inc. March 1983 - February 1985
Skadden, Arps, Slate, Meagher & Flom July 1976 - March 1983
Skills
Consumer Insights, Customer Satisfaction, Marketing Strategy, Market Research, Product Development, Business Planning, Team Building, Operations Management, Customer Relations, Sales Management, Budgeting, Problem Solving, Coaching, Leadership Development, Change Management, Profit, Start-ups, Integrated Marketing, Customer Service, Budgets, Competitive Analysis, Customer Insight, Cross-functional Team..., Automotive, Retail, New Business Development, Business Strategy, Strategy, CRM, Sales Process, Marketing, Leadership, Sales, Product Management, Management, Data Analysis, Process Improvement, Sales Operations, Analysis, Negotiation, Business Development, B2B, Forecasting, Management Consulting, Account Management, Team Leadership, Training, Pricing, Strategic Planning, Customer Retention
Education
Fordham University School of Law 1973 — 1976
JD, Law
Columbia University in the City of New York 1969 — 1973
BA, Political Science
MaxPoint September 2015 - Present
Collective July 2014 - June 2015
Added Value October 2013 - March 2014
Ace Metrix July 2012 - September 2013
Ipsos January 2010 - July 2012
Ipsos July 2009 - December 2009
JD Power and Associates June 2006 - July 2009
Skills
Marketing Research, Customer Insight, Advertising Research, Quantitative Research, CRM, Strategy, Market Research, Consumer Behaviour, Online Research, Analytics, Primary Research, SPSS, Marketing Strategy, Analysis, Competitive Intelligence, Qualitative Research, Account Management, Data Analysis, Client Development, Relationship Management, Key Account Development, Statistics, DFA, Digital Media, Online Advertising, Digital Marketing, Mobile Advertising, Digital Strategy, Management
Education
California Lutheran University
BS, Business
Cuyahoga Community College September 2008 - Present
JD Power and Associates 2000 - Present
Skills
Leadership, Team Building, Teaching, Strategy, Instructional Design, Customer Service, Public Speaking, Workshop Facilitation, Healthcare, Management, Training, Qualitative Research, Strategic Planning, Employee Training, Program Management, Leadership Development, Performance Improvement, Quantitative Research, Coaching, Process Improvement, Survey Design, Organizational..., Market Research, Marketing Strategy, Training Delivery, Customer Satisfaction, Customer Retention, Change Management, Event Planning, Higher Education, Research
Education
University of Cincinnati 1973 — 1977
Bachelor of Science (BS), Biology, General
Cuyahoga Community College
The Kinnaman Group August 1988 - Present
Millward Brown September 1994 - April 1995
Maritz Research March 1993 - September 1994
Toyota March 1989 - March 1992
J.D. Power and Associates July 1985 - August 1988
Ralston Purina May 1982 - June 1985
Skills
Customer Insight, Marketing Research, Market Research, Qualitative Research, Competitive Analysis, Report Writing, Focus Groups, Analysis, Advertising Research, Marketing Strategy, Consumer Behaviour, Segmentation, Marketing, Quantitative Research, Strategy, Competitive Intelligence, Ethnography
Education
University of Missouri-Columbia 1972 — 1975
Atlante 2007 - Present
MOC1 Solutions LLC 2012 - 2013
Cal State Fullerton January 2011 - 2012
Endeavor Management 2007 - 2010
J.D. Power and Associates 2004 - 2007
Accenture 2002 - 2004
Cherry Corporation 1999 - 2001
Lear Corporation 1994 - 1999
Skills
Strategic Thinking, Complex Problem Solving, Data Analysis, Process Improvement, Customer Experience, Business Strategy, Customer Satisfaction, Start-ups, Strategy, Business Development, Team Building, Strategic Planning, Management Consulting, Change Management, Business Planning, Entrepreneurship, Business Process..., Marketing Strategy, Automotive, Market Research, Executive Management, New Business Development, CRM, Leadership, Management, Project Management, Sales, Cross-functional Team..., Competitive Analysis, Retail, Program Management, Business Transformation, Organizational..., Analysis, Performance Improvement, Operations Management, Consulting, Product Development, Analytics, Telecommunications, Marketing, Leadership Development, Coaching, Executive Coaching, SaaS, Technology, Product Management, Team Leadership, Strategic Partnerships, Manufacturing
Education
The University of Chicago 1998 — 2001
MBA
University of Detroit Mercy 1986 — 1990
BME
Bishop Foley
Bishop Foley
Pleasant Valley Recreation and Parks District March 2012 - Present
Pleasant Valley School District January 2012 - Present
California Lutheran University January 2012 - Present
Rio School District October 2011 - Present
Hueneme Elementary School District February 2011 - Present
California Lutheran University Graduate School of Education May 2012 - September 2012
AMR Interactive November 2008 - November 2010
J.D. Power and Associates February 2004 - November 2008
JD Power and Associates 2007 - 2008
MBIA Muniservices December 2003 - February 2004
Skills
Special Education, Higher Education, Training Delivery, Instructor-led Training, Hands-on Training, Global Client Management, Branding & Identity, Marketing Support
Education
California Lutheran University 2006 — 2008
Masters, Business Administration
California Lutheran University 1997 — 2003
Bachelor of Arts, English
Mediabrands Publishing September 2015 - Present
AutoTrader.com August 2012 - September 2015
J.D. Power and Associates October 2011 - July 2012
Digitas May 2010 - October 2011
J.D. Power and Associates May 2007 - May 2010
J.D. Power and Associates April 2006 - August 2006
Skills
SPSS, Salesforce.com, Strategy, Marketing Research, Omniture, Web Analytics, Focus Groups, Analysis, Analytics, Quantitative Research, Competitive Analysis, Customer Insight, Research, Segmentation, Market Research, Data Analysis, Microsoft Office (Word,..., mTAB Power Analyst..., MicroStrategy, Omniture Site Catalyst
Education
University of Michigan-Dearborn 2004 — 2007
BBA
Edmunds.com July 2013 - Present
Farmers Insurance October 2009 - June 2013
TRG iSky 2008 - 2009
Interiors by Decorating Den, Inc. October 2006 - March 2008
JD Power and Associates April 2000 - August 2006
Toyota Motor Sales, USA, Inc. December 1987 - April 2000
Skills
Strategic Planning, Marketing, Sales, Training, Performance Improvement, Cross-functional Team..., Management Consulting, Team Building, Analytics, Program Management, Organizational..., Performance Management, Project Planning, Strategy, Business Analysis, Customer Experience, Insurance, Executive Management, Analysis, Customer Retention, Business Planning, Data Analysis, Sales Process, Marketing Communications, Strategic Partnerships, Executive Coaching, CRM, Leadership Development, Business Process..., Operations Management, Employee Training, Consulting, Team Leadership
Education
University of Redlands 1992 — 1994
Bachelor of Science (BS), Business and Management
Bethany College 1970 — 1972
Private Practice October 2010 - Present
Branham Dental Arts, P.C. September 2006 - May 2008
Aerotek March 2006 - September 2006
Nordstrom April 2005 - January 2006
J.D. Power and Associates October 2004 - April 2005
J.D. Power & Associates April 2004 - October 2004
Skills
Leadership, Management, Marketing, Sales, Periodontics, Local Anesthesia, Research, Dentrix, Dentistry, Teeth Whitening, Oral Care, Digital Radiography
Education
Kennedy-King College 2008 — 2010
Associates in Applied Science, Dental Hygiene/Hygienist
University of Michigan-Dearborn 2001 — 2004
Bachelor of Business Administration (B.B.A.), Marketing
CDK Digital Marketing Cobalt March 2013 - Present
Indiana University Computer Science Dept. August 2005 - Present
PlaceIQ December 2010 - November 2012
JD Power and Associates May 2008 - 2010
Xerox PARC May 2009 - August 2009
JD Power and Associates June 2008 - May 2009
INPUT April 2002 - August 2006
University of Pittsburgh CS Dept. January 2004 - May 2005
Herndon Web Services, Inc March 1998 - August 2001
Skills
Machine Learning, Natural Language..., Text Mining, Data Mining, Information Retrieval, Computational..., Computer Science, Python, Artificial Intelligence, Information Extraction, Hadoop, Java, Sentiment Analysis, Predictive Analytics, Algorithms, MapReduce, Big Data, Recommender Systems, Pattern Recognition, Distributed Systems, Text Analytics, R, Social Network Analysis, Computer Vision, Knowledge Representation, Data Visualization, LaTeX, Parallel Programming, Software Engineering, Parallel Computing, Semantic Web, Statistics, Information..., Semantics, Human Computer..., Algorithm Design, Ruby, Weka, Scalability, High Performance..., Perl, Ontologies, Predictive Modeling, Image Processing, NoSQL, Statistical Modeling, Scala, Lisp, Data Science, RDF
Education
Indiana University Bloomington 2005 — 2013
PhD Candidate, Computer Science
University of Pittsburgh 2001 — 2005
BS, Computer Science
Ravago November 2010 - Present
ACE Consulting Firm October 1986 - Present
brij 2006 - 2015
brij 2006 - 2015
Bosselman Companies February 2009 - November 2010
Wal-Mart 2000 - 2008
Giant Industries, Inc. 2006 - 2007
Giant Industries, Inc. 2006 - 2007
Giant Industries, Inc. 2006 - 2007
JD Power and Associates 2006 - 2006
Skills
Security, Firewalls, Software Installation, EDI, Business Process, Infrastructure, Updating, JD Edwards, Performance Tuning, ERP, Business Intelligence, Cnc, EnterpriseOne, Windows, JDE CNC, Integration, Databases, Process Improvement, Business Process..., Enterprise Software, Business Analysis, IT Management
Education
California State University-Long Beach - College of Business Administration 1984 — 1987
MS, Electrical Enginerring
Southern Illinois University, Edwardsville 1977 — 1982
BS, Engineering
Brookfield Homes 2009 - Present
J.D. Power and Associates 2001 - 2009
Skills
Marketing Strategy, Market Research, Competitive Analysis, Market Analysis, Selling, Marketing
Education
University of Guelph
Master's degree, Business/Commerce, General
University of Guelph
Bachelor of Commerce (B.Com.), Marketing
Iron Mountain January 2014 - Present
Alore Wedding Consultants June 2005 - August 2014
CenturyLink Technology Solutions March 2013 - January 2014
Savvis November 2012 - March 2013
Savvis 2012 - November 2012
J.D. Power and Associates 2010 - 2012
JD Power and Associates 2008 - 2010
Dynamic Recruiters 2007 - 2008
Skills
Salesforce.com, Marketing Automation, Marketing Strategy, Demand Generation, B2B Marketing, Integrated Marketing, Eloqua, Email Marketing, Marketing, Lead Management, B2B, Strategy, Multi-channel Marketing, Social Media Marketing, Lead Generation, Social Media, CRM, Lead Scoring, Management
Education
Walsh College of Accountancy and Business Administration
MBA
Walsh College of Accountancy and Business Administration
BBA
University of Michigan
California State University, Northridge May 2004 - Present
Korn/Ferry International September 1999 - April 2002
JD Power and Associates March 1997 - August 1999
Skills
Public Relations, Non-profits, Fundraising, Media Relations, Grant Writing, Event Planning, Major Gift Solicitations, Major Donor Cultivation, Major Gift Development, Non-profit Board..., Strategic Planning, Strategic Communications, Qualitative Research, Nonprofits, Higher Education, Public Speaking, Alumni Relations, Proposal Writing, Volunteer Management, Philanthropy, Program Development, Marketing Communications, Integrated Marketing, Community Outreach, Planned Giving, Stewardship, Board Development, Grants, Raiser's Edge, Prospect Research, Non-profit..., Community Development, Press Releases, Fundraisers, Newsletters, Annual Giving, Donor Recognition, Event Management, Volunteer Recruiting, Teaching, Community Organizing, Speech Writing, Program Evaluation, Social Networking, Student Affairs, Leadership Development, Public Policy, Editing
Education
California State University-Northridge 2003 — 2006
MA, Mass Communication
University of Nebraska at Omaha 1991 — 1994
BA, International Studies, Business Management
静岡大学 1992 — 1993
Japanese and Japanese culture
DLD Associates January 2010 - Present
Bank of America August 2011 - March 2013
Bank of America & Safeguard Properties 2011 - 2013
J.D. Power and Associates 2001 - 2009
Media One 1997 - 2000
Countrywide Home Loans 1995 - 1997
Mazda North American Operations 1990 - 1994
Blue Cross of California 1987 - 1990
Skills
Learning Management..., Training Delivery, Instructional Design, Training, Process Analysis, High Potential, Performance Management, Executive Development, Succession Planning, Performance Consulting, Workforce Planning ..., Executive Coaching, Talent Management, Management, Organizational..., Workforce Planning, Employee Training, Project Management, Onboarding, Organizational Design, Process Improvement, Executive Management, Management Development, Conflict Resolution, Coaching, Program Management, Consulting, Career Counseling, E-Learning, 360 Feedback, Leadership, Market Research, Interviews, Change Management, Organizational Learning, Leadership Development, Strategy, Workshop Facilitation, Analysis, Human Resources, Organizational..., Career Development, MBTI, Staff Development, Business Process..., New Hire Orientations, Employee Relations, Employee Engagement, Personnel Management, Management Consulting
Education
University of Louisville
B.A., English and Humanities
University of Louisville
M.A., Teaching, Administration and Social Studies
AppDirect August 2013 - Present
Standing Cloud October 2012 - August 2013
ProfitStreams January 2011 - September 2012
J.D. Power and Associates October 2010 - February 2011
J.D. Power and Associates May 2010 - October 2010
Architectural Energy Corporation May 2006 - May 2010
St. Tikhon's Orthodox Theological Seminary December 2002 - May 2006
CU Book Store 2000 - 2002
Whisper Walls October 1997 - August 1999
Skills
Information Technology, Linux System..., Linux, Servers, IT Management, Mac OS X, VMware, Unix, MySQL, DNS, HTML, SQL, PHP, JavaScript, Windows, Network Security, Troubleshooting, Agile Methodologies, Ubuntu, System Administration, Data Center, Perl, CSS, Cloud Computing, Subversion, OS X, Networking, Security, Integration, Tomcat, Shell Scripting, SaaS, Apache, Open Source, Enterprise Software, Virtualization, Ruby, Python, Software Development, Windows Azure
Education
St. Tikhon's Orthodox Theological Seminary 2002 — 2005
MDiv, Theology
University of Colorado Boulder 1998 — 2002
BS, Computer Science
Arapahoe High School 1994 — 1998
Retail Consulting Group November 2009 - Present
JD Power and Associates April 2000 - Present
Sandy Corporation 2006 - 2008
Porsche Cars North America 1985 - 1992
Skills
Customer Retention, Automotive, Management, Customer Satisfaction, Training, Process Improvement, Product Development, Retail, Vehicles, Automobile, Team Building, Strategy, Sales Management, CRM, Sales, Inventory Management, Coaching, Parts, Management Consulting, Budgets, Automotive Parts, New Business Development, Operations Management, Sales Process, Profit, Product Marketing, Business Planning, Automotive Aftermarket, Dealers
Education
California University of Pennsylvania 1959 — 1963
Bachelor of Science (BS), Industrial Arts
J.D. Power and Associates January 2013 - Present
J.D. Power and Associates December 2010 - December 2012
J.D. Power and Associates December 2007 - 2010
Morpace Inc. January 1998 - November 2007
Yee/Minard & Associates August 1987 - January 1998
Skills
Questionnaire Design, Team Leadership, Marketing Research, Market Research, Analytics, Customer Experience, Survey Design, Customer Insight, Analysis, Quantitative Research, Process Improvement, Segmentation, Finance, Competitive Intelligence, Business Development, Primary Research, Consumer Behaviour, Focus Groups, Competitive Analysis, Online Research, Survey Research, Market Analysis, Data Analysis, Brand Loyalty, Qualitative Research, Data Collection, Program Management, Management, Brand Equity
Education
University of Michigan 1979 — 1983
BA, English
EY (Ernst & Young, LLP) June 2007 - Present
The Boeing Company August 2005 - January 2007
J.D. Power and Associates June 2004 - August 2004
Skills
Process Improvement, Financial Analysis, Auditing, Analysis, Accounting, Internal Audit, Earned Value Management, Proposal Writing, Procurement, Financial Reporting, Sarbanes-Oxley Act, Financial Modeling, Finance
Education
University of Michigan - Stephen M. Ross School of Business 2001 — 2005
Bachelors of Business Administration, Business
Taipei American School
Sabre Airline Solutions July 2014 - Present
Sabre Airline Solutions June 2012 - June 2014
Clean Sweep Venture Services January 2007 - August 2012
vAuto, Inc. June 2008 - May 2009
The Reynolds and Reynolds Company October 2004 - December 2006
JD Power and Associates March 2004 - October 2004
The Reynolds and Reynolds Company April 2001 - March 2004
CoreComm March 1999 - March 2001
Ford Motor Company May 1998 - March 1999
US Navy June 1986 - March 1994
Skills
Strategy, Program Management, Business Strategy, Business Development, Leadership, Executive Management, Corporate Development, Strategic Planning, Process Improvement, Start-ups, Product Management, Strategic Partnerships, Cross-functional Team..., Salesforce.com, New Business Development, Project Management, Mergers, CRM, Competitive Analysis, SaaS, Team Building, Marketing Strategy, Business Analysis, Team Management, Mergers & Acquisitions, E-commerce, Analytics, Pricing, Consulting, Finance, Business Planning, Management Consulting, P&L Management
Education
Technische Universität München 2011 — 2012
Coursework, Power Systems Engineering
Michigan State University 1996 — 1998
MBA, Finance
University of Michigan 1994 — 1996
MSE, Structural Engineering
US Navy Nuclear Power Training Program 1988 — 1989
Nuclear Propulsion Plant Theory And Operation
University of Maine 1984 — 1988
BSCE, Civil Engineering
Market Strategies International February 2014 - Present
Market Strategies June 2013 - February 2014
Market Strategies March 2011 - May 2013
J.D. Power and Associates February 2008 - March 2011
JD Power and Associates September 2006 - February 2008
JD Power and Associates August 2005 - July 2006
Oakland Community College September 2004 - August 2005
Skills
Quantitative Research, Survey Methodology, Consumer Behaviour, Analytics, Market Analysis, Competitive Analysis, Key Driver Analysis, Churn, Insight Generation, Project Management, Operational Efficiency, Cost Efficiency, Telecommunications, Financial Services, Client Co-ordination, Survey Design, Advertising Research, Questionnaire Design, Marketing Research, Data Analysis, Primary Research, Market Research
Education
The University of Georgia 2008 — 2009
Principles of Marketing Research Certification, Market Research
Central Michigan University 2000 — 2004
Bachelor of Science, Psychology/Sociology (Minor: Business Administration)
DIRECTV April 2014 - Present
MicroStrategy March 2013 - October 2013
Central Desktop August 2012 - December 2012
MicroStrategy August 2010 - July 2012
Accruent April 2006 - August 2010
JD Power and Associates October 1999 - April 2006
Skills
Business Intelligence, Enterprise Software, Professional Services, SaaS, CRM, Analytics, Product Management, Management Consulting, Project Management, Mobile Devices, Business Process, Microstrategy, Program Management, Strategy, Resource Management, Management, Agile Project Management, Consulting, Pre-sales, Software Project..., Business Process..., Requirements Gathering, Agile Methodologies, Business Development, Leadership, Social Media, Data Warehousing, Business Analysis, Requirements Analysis, Enterprise Architecture, Software Implementation, Vendor Management, Cross-functional Team..., Strategic Partnerships, Integration, Sales Process, Sales Operations, Salesforce.com
Education
California State University-Northridge 1995 — 1999
BS in Business Administration, Marketing
Goodwill, Serving the People of Southern Los Angeles County November 2011 - Present
Independent Contractor 2009 - December 2011
Lockheed Martin - PAE Government Services Inc. 2006 - 2009
Lockheed Martin - PAE Government Services Inc. 2003 - 2006
JD Power and Associates 2000 - 2003
KPMG LLP 1995 - 2000
UniHealth America 1991 - 1995
Farmers Insurance 1990 - 1991
Fremont Investment and Loan / Capital Source Bank 1980 - 1990
Skills
Integration, Disaster Recovery, Program Management, Project Management, IT Strategy, Business Analysis, IT Management, Security, Information Technology, IT Service Management, Team Leadership, CRM, Management, Leadership, Sarbanes-Oxley Act, Internal Audit, Change Management, Enterprise Software, Risk Management, COBIT, Multinational, Vendor Management, SDLC, Business Intelligence, PMP, Enterprise Architecture, Business Continuity
Education
California State University-Fresno
Bachelor of Science (BS), Information Systems & Decision Sciences / Quantitative Analysis
ADARA November 2014 - Present
Acxiom November 2013 - 2014
Acxiom May 2012 - October 2013
Acxiom April 2007 - April 2012
Trilogy Enterprises 2006 - 2007
Information Resources, Inc 2005 - 2006
J.D. Power and Associates 2000 - 2005
Marketing, Sales, and Service/Ford Research Lab, Ford Motor Co. 1991 - 2000
Skills
Public Speaking, Predictive Analytics, Marketing Consulting, Analytics, Segmentation, Data Analysis, Database Marketing, Business Analytics, Customer Insight, Consultants, Data Mining, Predictive Modeling, Multi-channel Marketing, Big Data, Business Intelligence, Product Management, Market Research, CRM, Customer Analysis, Competitive Analysis, Business Strategy, Cross-functional Team..., SAS, Marketing Analytics, Marketing Research, Marketing Strategy, Business Development, Product Development, Web Analytics, SaaS, E-commerce, Enterprise Software, Strategy, Competitive Intelligence, Product Marketing, Strategic Partnerships, Direct Marketing, Digital Marketing, Financial Services, Customer Acquisition, Management, Consulting, Go-to-market Strategy, Marketing Automation, Thought Leadership, Mobile Marketing, Market Analysis, Lead Generation, Start-ups, Integrated Marketing
Education
University of Michigan 1986 — 1991
PhD, Computer, Information, and Control Engineering
University of Michigan 1983 — 1985
Master of Science (MS), Computer Engineering
Paychex, Inc. September 2004 - June 2015
JD Power and Associates 2004 - 2004
Mercedes-Benz USA 2001 - 2004
Unilever 1984 - 1989
Marine Midland Bank 1980 - 1984
USLife Corporation 1979 - 1980
Skills
Human Resources, Employee Benefits, HR Consulting, Sales Process, HRIS, Customer Service, Employee Relations, Outsourcing, Employment Law, Consulting, PEO, Sales, Training, Management, training and development, Leadership, CRM, Benefits Administration, Personnel Management, Salesforce.com, Recruiting, Performance Management
Education
City University of New York-Brooklyn College
B.A., Speech, Graduated Magna Cum Laude
City University of New York-Brooklyn College
Bachelor's degree, Speech Communication and Rhetoric
Wayne State University May 2013 - Present
Detroit Free Press March 2008 - Present
J.D. Power and Associates May 2006 - March 2008
Center for Urban Studies, Wayne State University 2005 - 2006
University of Missouri - St. Louis 2003 - 2005
City of St. Louis Planning and Urban Design Agency 2000 - 2003
Skills
SPSS, Research, Quantitative Research, Data Analysis, Qualitative Research, Report Writing, Market Research, Online Research, Politics, Statistics, Research Design, Policy Analysis, Public Speaking, Social Media, Higher Education, Interviews, Analytics, Teaching, Nonprofits, Questionnaire Design, Journalism, Copy Editing, Survey Design, Marketing Research, Grant Writing, Survey Research, Newspapers, AP Style, Blogging, Editing, Focus Groups, News Writing, Newsletters, Press Releases, Proofreading, Publications, Social Networking, Storytelling, Feature Articles, Editorial, Media Relations
Education
University of Missouri-Saint Louis 1993 — 2003
Ph.D., Political Science, Public Policy Administration
Webster University 1991 — 1992
Bachelor's degree, Psychology
Ross Business SchoolUniversity of Michigan August 2006 - Present
J.D. Power and Associates 1997 - 1999
JD Power and Associates 1997 - 1999
Education
University of Michigan 1986 — 1990
B.A.
ResearchGuru August 2012 - Present
Pharmavite llc November 2011 - May 2012
Tradescape Inc. December 2010 - July 2011
J.D. Power and Associates January 2009 - November 2010
Pcubed August 2006 - February 2008
Los Angeles Police Department June 2003 - January 2006
City of Los Angeles June 2002 - December 2004
Action Online Entertainment January 2001 - January 2002
Proxicom Inc. September 1999 - January 2001
NCR Corp June 1997 - July 1998
Skills
Data Architect, Data Warehouse Architect, Oracle, Project Management, Consulting, Data Modeler, SSIS, PL/SQL, Data Warehousing, Business Intelligence, Linux, Unix, SQL Server, Analytical CRM, ETL, Vendor Management, Offshore Management, Business Analysis, Agile Methodologies, SDLC, Project Oversight, Data Modeling, Business Objects, Software Project..., Informatica, Microsoft SQL Server, Enterprise Software, Program Management, Cloud Computing, CRM
Education
University of Greenwich 1983 — 1987
BSc
McAfee July 2011 - July 2014
JD Power and Associates April 2008 - December 2010
Umbria Inc. June 2005 - April 2008
Fischer Imaging March 2004 - June 2005
CSG Systems, Inc. September 2001 - November 2003
Athene Software May 2000 - August 2001
The Stoker Group July 1996 - April 2000
XVT Software, Inc. April 1991 - June 1996
Auto-trol Technology November 1984 - March 1991
Skills
C++, Perl, Python, Linux, Scrum, PostgreSQL, Databases, Software Design, UML, Visual Studio, Puppet, Algorithms, Subversion, Mercurial, XML, Java, Eclipse, OOP, MySQL, Oracle, Web Applications, C, Object Oriented Perl, Zabbix, Nagios, Riak, Agile Methodologies, Software Development, REST, Unix, Software Engineering, Hibernate, Boost C++
Education
Cornell University 1979 — 1984
BA
LAMAC Consulting Group October 2011 - Present
Liberty Sports Inc. September 2011 - Present
Toluna July 2009 - August 2011
Greenfield Online June 2008 - January 2011
Greenfield Online June 2008 - July 2009
Greenfield Consulting Group January 2007 - May 2008
Greenfield Consulting Group November 2004 - December 2006
Greenfield Consulting Group January 2003 - November 2004
Fairfield University September 2001 - June 2003
JD Power and Associates June 2002 - January 2003
Skills
Pricing, Online Research, Market Research, Marketing Research, Change Management, Marketing, Operations Management, Strategic Planning, Start-ups, Turnaround Initiatives, Entrepreneurship, Offshore Operations, Management, Project Planning, Business Development, Leadership, Project Management, CRM, Process Improvement, Quantitative Research, Team Management, New Business Development, Strategic Communications, Training, Customer Insight, Questionnaire Design, Strategy, Primary Research, Segmentation, Analytics, Advertising Research, Data Collection, Business Intelligence, Focus Groups, Survey Design, Integration, Competitive Intelligence, Mergers & Acquisitions, Six Sigma, Data Analysis, Consumer Behaviour, Customer Satisfaction, Coaching, Market Analysis, Consulting, Analysis, Market Intelligence
Education
University of Georgia - Terry College of Business 2006 — 2007
Certification, Principles of Marketing Research
Fairfield University 1999 — 2003
Bachelor's Degree, Double Major: Marketing, Information Systems & Operations Management, 3.97
CSAA Insurance Group March 2014 - Present
Charles Schwab April 2005 - March 2014
California State University, Sacramento August 2003 - May 2006
J.D. Power and Associates August 2004 - March 2005
Omnicare Inc. June 2000 - September 2000
Skills
Data Analysis, Analytics, SAS, Analysis, Business Analysis, SQL, Business Intelligence, Database Marketing, CRM, Data Mining
Education
University of Cincinnati College of Business 1999 — 2003
MS, Quantitative Analysis
J.D. Power and Associates October 2012 - Present
Skills
Quantitative Research, Qualitative Research, Survey Research, Customer Insight, Research Design, Segmentation
Education
University of Colorado Boulder 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Expedia October 2012 - Present
Expedia July 2011 - October 2012
Expedia March 2010 - July 2011
Cars.com February 2008 - July 2009
J.D. Power and Associates October 2003 - January 2008
Navy-Marine Corps Relief Society June 2002 - January 2007
J.D. Power and Associates September 2002 - August 2003
Weyerhaeuser (Pulp) December 1999 - April 2001
Weyerhaeuser (Internet/Intranet Services) May 1998 - December 1999
Skills
Product Management, Acquisition Integration, Product Development, Project Management, Analytics, E-commerce, Web Analytics, Cross-functional Team..., Digital Marketing, Mobile Devices, Market Research, Omniture, Strategy, Start-ups, Business Development, User Experience, Marketing, SEO, Entrepreneurship, Management, Leadership, Business Strategy, Business Planning, Competitive Analysis, Strategic Partnerships
Education
University of Puget Sound 1997 — 2001
BA, Business
JD Power July 2014 - Present
University of Phoenix March 2009 - June 2013
University of Phoenix October 2006 - March 2009
J.D. Power and Associates January 2005 - October 2006
Skills
Business Analysis, Presentations, Communication, Strategic Planning, Coaching, Leadership, Management, Onboarding, Analysis, Staff Development, Leadership Development, Higher Education, Team Leadership, Process Improvement
Education
University of Phoenix 2007 — 2008
Masters in Business Administration, Business Administration and Management, General
University of Michigan-Dearborn
Bachelor of Arts (BA), Political Science and Government
DENSO International America, Inc. July 2005 - Present
DENSO International America, Inc. 1996 - 2005
JD Power and Associates 1993 - 1995
DENSO International America, Inc 1991 - 1993
Skills
Forecasting, Financial Analysis, Business Strategy, Business Planning, Process Improvement, Automotive, Strategic Planning, Cross-functional Team..., Business Analysis, Managerial Finance, Marketing Strategy, Lean Manufacturing, Business Process, Market Analysis, Start-ups, Six Sigma, Problem Solving, Operating Budgets, Credit Analysis, Mergers & Acquisitions
Education
The Ohio State University Fisher College of Business 1989 — 1991
MBA, Finance
Kalamazoo College 1983 — 1987
BA, Economics
Ferrari Service of Bedford January 1982 - Present
J.D. Power and Associates October 2010 - November 2010
JD Power and Associates September 2007 - October 2007
Ride-Away October 2005 - May 2006
JD Power and Associates 2000 - 2006
PDI January 2002 - February 2002
Visual In-Seitz, Inc. 1994 - 1999
Infiniti of Rochester 1992 - 1994
Village Imports January 1978 - January 1992
Skills
Business Process..., Customer Satisfaction, Customer Experience..., Process Improvement, Customer Retention, Expense Management, Automotive, Customer Experience, Customer Relations, Continuous Improvement, Problem Solving, Customer Service, Change Management, Automobile, Product Development, Business Strategy, Training, Entrepreneurship, Analysis, Coaching, Budgets, Vehicles, Sales, Marketing, Business Planning, Profit, Cross-functional Team..., Team Building, Strategy, Retail, Operations Management, Automotive Aftermarket, Automotive Engineering, Parts, Dealers, Leadership Development, Competitive Analysis, Motorsports, Management, Management Consulting, Racing, Business Process
Education
Cornell University
BS, Electrical Engineering
Rochester Institute of Technology
BSEE, Electrical/Mechanical Engineering
MarketShare June 2011 - Present
JD Power and Associates October 2008 - December 2011
JD Power and Associates May 2007 - October 2008
General Motors 2004 - 2006
Skills
Statistical Modeling, Operations Research, Quantitative Research, Predictive Modeling, Predictive Analytics, Data Mining, Time Series Analysis, Business Intelligence, SAS, SAS programming, Analytics, Mathematical Modeling, Linear Programming, Project Management, Pricing Strategy, Customer Analysis, Segmentation, Data Analysis, Business Analytics, SPSS, Optimizations, Quantitative Analytics, Simulations, Leadership, Pricing, Management, Marketing Research
Education
Georgia Institute of Technology 2001 — 2007
PhD, Optimization
Georgia Institute of Technology 2001 — 2007
MS, Industrial Engineering
Boğaziçi University 2000 — 2001
MS, Industrial Engineering
JD Power and Associates May 1998 - November 2009
Skills
Quantitative Research, Project Management, Market Research, Analytics, Customer Insight, Benchmarking, SaaS, Marketing Research, WebTrends Analytics, Data Analysis, SPSS, Segmentation, Positioning, Consumer Behaviour, Market Analysis, Questionnaire Design
Education
Macomb Community College 1995 — 2000
Associates, General Studies
IBM May 2014 - Present
Kenexa, an IBM Company April 2013 - May 2014
Blue Cross Blue Shield of Michigan November 2011 - April 2013
Blue Cross Blue Shield of Michigan December 2009 - November 2011
Nissan USA May 2008 - December 2009
Danboise Mechanical, Inc. 2002 - 2008
JD Power and Associates 2000 - 2001
Skills
SharePoint, HTML, Microsoft Excel, VBA, Data Analysis, Software Documentation, Business Analysis, Access, SQL, Process Improvement, InfoPath, Vendor Management, SDLC, Program Management, Enterprise Architecture, Software Project..., Captivate, Analysis, Applicant Trackin, Talent Management, Talent Acquisition, Recruiting, Reporting & Analysis, Excel Dashboards, Performance Dashboards, Dashboard Metrics, Dashboarding, Operative Dashboard
Education
Eastern Michigan University 1994 — 1999
Bachelor of Business Administration (B.B.A.), Information Technology
BrandIQ August 2014 - Present
Millward Brown 2012 - July 2014
Millward Brown 2010 - 2012
JD Power and Associates 2003 - January 2011
Findley, Phillips, and Associates 2002 - 2003
Skills
Market Research, Data Analysis, Questionnaire Design, Quantitative Research, Customer Insight, Marketing Research, Advertising Research, Project Management, Consumer Behaviour, Survey Design, Segmentation, Qualitative Research, Focus Groups, SPSS, Online Research, Analytics, Brazilian Jiu-Jitsu, Research Design, Primary Research, Questionnaires, Competitive Intelligence, Survey Research, Consumer Insight, Data Collection, Quantitative Analytics, Copy Testing, Report Writing, Customer Satisfaction..., Competitive Analysis, Market Analysis, Survey Methodology, Business Insights, CATI, Brand Awareness, Presentation Development, Marketing Strategy
Education
California State University-Northridge 1999 — 2003
Bachelor of Science (BS), Business Administration - Marketing Research Focus
J.D. Power April 2013 - Present
J.D. Power July 2012 - April 2013
J.D. Power and Associates April 2010 - October 2012
comScore, Inc. September 2008 - March 2010
J.D. Power and Associates September 2007 - September 2008
J.D. Power and Associates - The McGraw Hill Companies September 2006 - September 2007
Skills
Quantitative Research, Survey Research, Statistics, Survey Design, Questionnaire Design, SPSS, Market Research, Marketing Research, Data Analysis, Customer Insight, Analytics, Qualitative Research
Education
University of Michigan-Dearborn 2002 — 2006
Bachelor of Arts (BA), Marketing
The HSM Group, Ltd. August 2008 - Present
J.D. Power and Associates 2007 - 2007
Water Engineering Services 2006 - 2007
Kivel Manor 2003 - 2006
Applied Research Labs, University of Texas 1992 - 1998
Union Camp Chemical Company 1975 - 1987
Education
University of Phoenix 2000 — 2002
IBM May 2015 - Present
Lincoln Stars Hockey July 2014 - March 2015
National Research Corporation July 2012 - August 2014
J.D. Power and Associates January 2006 - April 2012
Skills
Survey Design, Quantitative Research, Questionnaire Design, Qualitative Research, Survey Research, SPSS, Research Design, Questionnaires, Focus Groups, Data Collection, Data Analysis, Advertising Research, Statistics, Constant Contact, POS, Budgeting, Operational Cost..., Retail Sales, Vendor Management, Scheduling, Web Design, Marketing, Social Media, Ticket Sales, Payroll, Project Management, Team Building, Training, System Administration
Education
California State University Channel Islands 2005 — 2008
Bachelor of Science (BS), Business/Managerial Economics
University of Kentucky 2003 — 2005
A9.com 2014 - Present
Two Cassowaries 2011 - 2013
JD Power and Associates 2009 - December 2010
Brown University 2003 - 2009
Charles University in Prague, Institute of Formal and Applied Linguistics 2007 - 2007
Georgetown University 2002 - 2003
Skills
Natural Language..., Machine Learning, Computational..., Statistical Modeling, Data Mining, Statistics, Python, Matlab, Text Mining, Information Retrieval, Artificial Intelligence, Algorithms
Education
Brown University 2003 — 2012
Ph.D., MS., Computer Science
Georgetown University 1999 — 2003
BS, Computer Science and Economics
Clearview Homes June 2011 - Present
Century 21 Town & Country October 2007 - June 2011
Neumann Homes November 2004 - October 2007
Century 21 Town & Country 2003 - 2007
Volkswagen 1999 - 2003
JD Power and Associates 1996 - 1999
Skills
Selling, Contract Negotiation, Negotiation, Real Estate, Single Family Homes, Sellers, Residential Homes, Investment Properties, Marketing, Short Sales, Real Estate Transactions, Property Management, Condos, Sales
Education
Lawrence Technological University
Walsh College
MBA
Risk Management Solutions June 2013 - September 2015
GothamBi Bureau 2009 - 2013
i365, A Seagate Company 2008 - 2009
CPG 2004 - 2008
Incepta Group Plc 2003 - 2004
Niehaus Ryan Wong (NRW) 2000 - 2002
JD Power and Associates 1999 - 2000
DVI Communications 1997 - 1999
Education
New School for Social Research
Master of Arts (MA), Psychology
University of Wisconsin-Madison
Bachelor of Arts (BA), Ibero-American Studies
Harvard University
Sociology
JD Power and Associates
Skills
Customer Insight, Advertising Research, Survey Design, Questionnaire Design, Quantitative Research, Market Research, Primary Research, Consumer Behaviour, Segmentation, Questionnaires, Survey Research, Focus Groups, Market Intelligence, Online Research, Marketing Research, Secondary Research, Consumer Insight, Data Collection, Research Design
Education
California State Polytechnic University-Pomona 1984 — 1988
Truven Health Analytics February 2004 - Present
Health Benchmarks, Inc. January 2002 - January 2004
Independant Consultant June 2001 - January 2002
JD Power and Associates February 1989 - June 2001
Skills
SAS, Data Management, Analytics, Data Analysis, SAS programming, SQL, Data Mining, ETL, Databases, Access, Data Integration, Unix, Analysis
Education
California Polytechnic State University-San Luis Obispo 1984 — 1985
BS, Business, Management, Marketing, and Related Support Services
Alcoa Fastening Systems & Rings July 2015 - Present
Crislu Corporation September 2010 - July 2015
International Rectifier July 2004 - August 2010
JD Power and Associates January 2001 - July 2004
Herbalife May 1996 - January 2001
Skills
Operations Management, Supply Chain Management, Inventory Management, Cross-functional Team..., Market Research, Analysis, Product Development, Product Management, Business Analysis, Business Strategy, Account Management, Customer Service, Sales Operations, Management, Semiconductors, Management Consulting, Marketing Research, Customer Satisfaction, Distribution..., Demand Supply Planning, Purchasing, Semiconductor Industry, Power Management, Data Analysis, Financial Analysis, Data Modeling, Statistical Modeling, Customer Retention, Customer Support, Purchase Management, Warehouse Management, Quality Assurance, Instructional Design, Program Management
Education
Loyola Marymount University, College of Business Administration 2000 — 2004
Master of Business Administration (M.B.A.), Marketing/Finance
Chapman University 1992 — 1996
Bachelor of Business Administration (B.B.A.)
Market Strategies International March 2014 - Present
American Marketing Association (AMA) - Detroit Chapter July 2015 - Present
American Marketing Association (AMA), Detroit Chapter July 2014 - June 2015
American Marketing Association (AMA), Detroit Chapter January 2007 - June 2014
Market Strategies International January 2011 - March 2014
J.D. Power and Associates October 2007 - January 2011
RDA Group March 2005 - October 2007
Skills
Microsoft Excel, Project Management, SPSS, Questionnaire Design, Market Research, Marketing, Data Analysis, Quantitative Research, Survey Design, Marketing Research, Survey Research, Market Analysis, Customer Insight, Analytics, Segmentation, Focus Groups, Competitive Intelligence
Education
University of Michigan-Dearborn 2002 — 2004
BBA, Marketing & Management
Hopewell Junior
JD Power and Associates 1990 - Present
Rushfeldt, Shelley and Drake Law Offices 1986 - 1990
Skills
Analytics, Agile Methodologies, Business Intelligence, Cloud Computing, Software Project..., Product Development, Product Management, Segmentation, Marketing Research, Customer Insight, Competitive Analysis, CRM, Cross-functional Team..., Data Analysis, Market Research
Education
California State University-Northridge 1983 — 1991
Bachelor of Science (BS), Computer Science
Inmar April 2015 - Present
Inmar October 2010 - April 2015
Hemophilia of North Carolina July 2011 - July 2013
Inmar June 2007 - October 2010
Pace Communications September 2006 - April 2007
JD Power and Associates April 2001 - September 2006
Skills
Digital Marketing, Marketing Strategy, Customer Insight, Market Research, Marketing Communications, Corporate Events, Event Management, Event Planning, Integrated Marketing, Email Marketing, Direct Marketing, Lead Generation, Brand Development, Brand Management, Marketing
Education
Eastern Michigan University 1996 — 2000
BBA and BA, Marketing and Spanish
H.H. Dow High School 1993 — 1996
Freelance 2007 - Present
MSN July 2008 - October 2014
JD Power and Associates 2007 - January 2009
Publications International October 2001 - March 2007
Kalmbach Publishing September 1996 - June 2001
Skills
Editing, Photography, Writing, Editorial, Publishing, Storytelling, Newsletters, Newspapers, Copy Editing, Books, Content Management, Video, Public Relations, Press Releases, Media Relations, Copywriting, Magazines, Web Content, Feature Articles, Content Development, Corporate Communications, Marketing Communications, AP Style, Strategic Communications, New Media, Publicity, Publications, Blogging, Journalism, Proofreading, Social Media, Content Strategy, Digital Media, News Writing, Online Journalism, Fact-checking, Facebook
Education
Marquette University 1986 — 1990
Bachelor of Arts (B.A.), Communications
University of San Diego Board of Trustees 2011 - Present
Power Family Enterprises April 2009 - Present
SkyGuard, LLC 2010 - 2012
JD Power and Associates July 1990 - March 2009
J.D. Power and Associates July 1990 - March 2009
J.D. Power and Associates 1990 - 2008
General Motors - Chevrolet Motor Division September 1988 - July 1990
Foote, Cone and Belding June 1985 - September 1988
Skills
Public Speaking, Author, Business Advisor
Education
University of San Diego 1981 — 1985
Bachelor of Arts, History
J D Power and Associates 2004 - Present
JD Power and Associates 2003 - Present
Skills
P2P
Education
Macomb Community College
ForeSee September 2014 - Present
J.D. Power and Associates May 2011 - September 2014
Clear Seas Research January 2009 - May 2011
iLabs September 2008 - December 2008
BNP Media January 2008 - August 2008
Skills
Survey Design, SPSS, Quantitative Research, Qualitative Research, Marketing Research, Analytics, Customer Insight, Market Research, Data Analysis, Questionnaire Design
Education
University of Michigan-Dearborn 2005 — 2008
Bachelor in Business Administration, Marketing and Supply Chain Management
Occipital June 2011 - Present
Weird Space Adventures September 2010 - Present
J.D. Power and Associates May 2009 - September 2009
Activant Solutions March 2008 - May 2009
Skills
Java, Agile Methodologies, Software Development, C++, XML, Software Engineering, Eclipse, C, iOS development, MySQL, Embedded Systems, Programming, Linux
Education
University of Colorado Boulder
Herbalife April 2005 - Present
Vision Systems Group August 2000 - June 2006
KB Home July 2004 - April 2005
JD Power and Associates April 2004 - July 2004
Indymac Bank March 2003 - April 2004
Verizon July 2002 - February 2003
ATESTO Technologies October 2000 - July 2002
Software Solutions Integrated 1998 - 2000
Skills
Microsoft SQL Server, Databases, SSIS, SQL, SQL Tuning, SSRS, T-SQL, Oracle RAC, Business Intelligence, Replication, Analysis Services, Data Warehousing, High Availability, DTS, Stored Procedures, Database Administration, SDLC, Performance Tuning, Data Migration, Data Modeling, Database Design, ETL, Oracle, Disaster Recovery, Cluster, PL/SQL, SQL Clustering, Team Management, Team Building, Team Leadership, Change Management, Sharepoint, SQL Reporting Services..., Linux, Linux System..., Microsoft Sharepoint..., SQL Azure, VMware Infrastructure
Education
DOEACC - Computer Society of India. 1994 — 1997
A'-Level, Computers
Acharya Nagarjuna Vishwavidhyalayamu 1993 — 1996
Bachelors in Computers, Mathematics, Physics, Computers
AMALI HIGH SCHOOL 1981 — 1991
JD Power and Associates June 2007 - Present
General Motors April 2004 - June 2006
Skills
Manufacturing, Mechanical Engineering, Data Analysis, Vehicles, Quantitative Research, Survey Design, Customer Insight, Research, SPSS, Marketing Research, Primary Research, Qualitative Research, Analytics, Market Research, Consumer Behaviour, Data Collection, Statistics, Online Research, Project Management, Automotive, Leadership
Education
Oakland University 2006 — 2008
BS, Mathematics
Kettering University 2003 — 2005
Mechanical Engineering
Lapeer East High School 2000 — 2003
Diploma
JD Power and Associates April 2007 - Present
Education
Pepperdine University 2004 — 2006
Masters, Communication
California State University-Northridge 2000 — 2004
Bachelors, Communication
Countrywide Project ManagerJ.D. Power and Associates2010 - Present
JD Power and Associates 2010 - Present
Act 1 2009 - Present
Countrywide Financial 2007 - Present
Skills
Project Management, SDLC, Requirements Analysis, Business Analysis, Software Project..., Vendor Management, Management, Business Intelligence, Agile Methodologies, Leadership, SCRUM Master
Education
California Lutheran University 2004 — 2007
Masters, Business Administration
JD Power and Associates Senior Manager, ETL and Application DevelopmentJ D Power and Associates, Mc Graw Hill Companies2007 - Present
Skills
Microsoft SQL Server, Visual Studio, Web Development, Microsoft Office, Oracle SQL Developer, Photoshop, Informatica, Visual Basic, DevOps
Education
California State University-Northridge
BS Physics, Minor Mathematics, Physics, Mathematics, Astronomy, Computer Science
J.D. Power and Associates April 2013 - Present
J.D. Power and Associates February 2011 - April 2013
J.D. Power and Associates March 2010 - February 2011
University of Michigan-Dearborn May 2007 - May 2010
CSM Worldwide January 2008 - April 2008
Farmer Jack August 2002 - January 2007
Skills
SPSS, Customer Satisfaction, Customer Service, Customer Insight, Research, Statistics, Analysis, Competitive Analysis, Marketing, Teamwork, Questionnaire Design, Market Research, Survey Design, Qualitative Research, Data Entry, Marketing Research, Quantitative Research
Education
University of Michigan-Dearborn 2004 — 2008
BBA, Marketing
J.D. Power and Associates 2012 - Present
J.D. Power and Associates 2010 - 2012
J.D. Power and Associates 2009 - 2010
J.D. Power and Associates 2008 - 2009
Tanoury, Corbet, Shaw, Nauts & Essad, P.L.L.C. 2006 - 2008
Skills
Market Research, Email Marketing, Marketing, Direct Marketing, Google Analytics, Salesforce.com, Marketing Research, Event Planning, Analytics, SPSS, Customer Insight, Segmentation, Quantitative Research, Project Management, Microsoft Office, Survey Design, Online Research, Eloqua, Content Management, Wordpress, Campaign Creation, Marketing Collateral, Strategic Planning, Direct Mail, Social Media, Relationship Building, Research & Analysis, Budgeting, Logistics, Problem Solving, Training & Development, Basecamp, Drupal, Interwoven
Education
Wayne State University
Master of Business Administration (M.B.A.), Marketing
University of Michigan
Bachelor’s Degree, General Studies: Sociology, Psychology, Communications
Ladywood High School 1997 — 2001
PRODEGE, LLC March 2015 - Present
OTX April 2007 - April 2009
Greenfield Online 2005 - 2007
JD Power and Associates 2000 - 2005
Skills
Marketing Research, Quantitative Research, Customer Insight, Market Research, Segmentation, Analytics, Consumer Behaviour, Advertising Research, Online Research, Qualitative Research
Education
California State University-Northridge 1995 — 2000
Business, Marketing
JD Power and Associates July 1997 - Present
McGraw-Hill 2005 - 2013
Campbell-Ewald 1991 - 1997
Education
Concordia University-Ann Arbor
Bachelor of Arts, Human Resource Management
JD Power and Associates January 2005 - Present
Education
Central Michigan University 2000 — 2003
BSBA, Marketing
ACN January 2012 - Present
Coalition for Family Harmony October 2009 - Present
ValueClick March 2005 - February 2008
JD Power and Associates August 2004 - March 2005
Goetzman Group December 2003 - August 2004
Homestore June 1999 - December 2003
Registration Control Systems April 1983 - June 1999
Skills
Financial Reporting, Accounting, Accounts Receivable, Process Improvement, GAAP, Accounts Payable, Financial Analysis, Strategic Planning, Variance Analysis, Budgets, Revenue Recognition, Microsoft Excel, Payroll, Allocations, Financial Audits, Nonprofits
Education
California Lutheran University 2004 — 2008
B.Sc.
Brigham Young University 1972 — 1973
Weber State University 1969 — 1972
AA
Verizon Networkfleet February 2013 - Present
ResMed December 2009 - February 2013
CustomerSat October 2007 - May 2009
Guitar Center June 2007 - September 2007
JD Power and Associates November 2004 - June 2007
Skills
Market Research, Quantitative Research, Customer Satisfaction, Project Management, Customer Insight, Marketing Research, Qualitative Research, Survey Design, Competitive Intelligence, Focus Groups, Online Research, Analytics, Voice of the Customer
Education
Michigan State University 1998 — 2002
PhD, Resource Development
University of Minnesota-Twin Cities 1996 — 1998
Masters, Public Affairs
Transformational Solutions, LLC August 2009 - Present
J.D. Power and Associates 2004 - 2009
ACNielsen June 1994 - October 2004
Skills
Strategy, Competitive Analysis, Marketing Research, Analytics, Marketing Strategy, Market Analysis, Market Research, Cross-functional Team..., Segmentation, Business Development, Customer Insight, Strategic Planning, Executive Management, Management, New Business Development, Consumer Behaviour, Leadership, Business Planning, Start-ups, Strategic Partnerships, Project Management, Competitive Intelligence, Marketing, Product Management, CRM, Business Strategy, Product Development, Team Building, Forecasting, Business Transformation, Program Management, Data Analysis, Enterprise Software, Management Consulting, Product Marketing, Quantitative Research, Pricing, Marketing Management, Sales Management, P, Advertising Research, B2B, Business Intelligence, Brand Equity, Integrated Marketing, Shopper Marketing, Contract Negotiation, Consulting, Thought Leadership
Education
University of Illinois at Urbana-Champaign - College of Business 1979 — 1980
MBA, Marketing; Finance
Wells Fargo November 2013 - Present
J.D. Power and Associates June 2012 - October 2013
GE Capital - Arden Realty, Inc. June 2011 - August 2011
Kaiser Permanente June 2010 - August 2010
Skills
PowerPoint, Microsoft Office, Excel, Word, SPSS, Access, Microsoft Excel, Microsoft Word, Research, Budgets, Market Research, Data Analysis, Analysis, Statistics, Financial Modeling, Economics, Financial Analysis
Education
University of Southern California 2008 — 2012
BS, Business Administration
Free lance 2007 - Present
J.D. Power and Associates August 1997 - September 2006
Skills
Editing, Focus Groups, Marketing Communications, Storytelling, Social Media, Online Research, Marketing Research, Market Research, Video Production, Television, Interviews, Web Content, Public Speaking, Radio, Copywriting
Education
University of Detroit Mercy 1959 — 1963
BA (classical), English / Education
ALG, A TrueCar Company June 2014 - Present
Edmunds.com January 2007 - June 2014
JD Power and Associates January 2000 - September 2006
Millward Brown 1997 - 2000
SymphonyIRI Group October 1991 - January 1997
Skills
Automotive, Digital Media, Sales, Sales Presentations, Market Research, Survey Research, Data Analysis, Online Advertising, ROI Optimization, CPG Industry, Presentations, Mobile Advertising, Marketing Strategy, Account Management, Executive Management, Vice Presidents, Marketing Mix Modeling, Client Presentation, Analytics, Negotiation, Research Design, Digital Marketing, Segmentation, Competitive Analysis, Strategy, Management, CRM, Product Development, Marketing
Education
Georgetown University
M.A.
TELUS April 2014 - Present
Ipsos Reid February 2007 - Present
J.D. Power and Associates May 2003 - February 2007
BELMONT INTERNATIONAL LTD December 2001 - December 2002
Skills
Quantitative Research, Advertising Research, Survey Design, Research Design, Qualitative Research, Marketing Research, Segmentation, Questionnaire Design, Customer Insight, Market Research, Focus Groups, Questionnaires, Consumer Behaviour, Survey Research, Online Research
Education
University of Greenwich 1996 — 2001
BA(hons) Business & Marketing, Business
J.D. Power and Associates June 2012 - Present
J.D. Power and Associates June 2011 - June 2012
Amway September 2010 - June 2011
J.D. Power and Associates April 2010 - September 2010
J.D. Power and Associates June 2008 - April 2010
J.D. Power and Associates December 2005 - June 2008
Skills
Research, Quantitative Research, Questionnaire Design, Survey Design, SPSS, Analytics, Market Research, Customer Insight, Marketing Research, Segmentation, Data Analysis, Consumer Behaviour
Education
University of Michigan-Dearborn 2003 — 2006
Bachelor of Arts, Economics and Psychology
Business/ Corporate Writer and Editor 1995 - December 2013
J.D. Power and Associates 1995 - 2013
J.D. Power 1995 - 2013
McGraw Hill Financial (JD Power) 1995 - 2013
Fairchild 1984 - 1987
Skills
Market Research, Social Media, Marketing Research, Marketing Strategy, Blogging, Social Media Marketing, Analytics, Writing, Strategy, Strategic Planning
Education
University of Minnesota-Twin Cities
B.A., Journalism, German Literature
Team Detroit March 2015 - Present
ForeSee October 2014 - March 2015
ForeSee November 2013 - October 2014
J.D. Power and Associates April 2013 - November 2013
J.D. Power and Associates May 2012 - April 2013
University of Michigan-Dearborn January 2012 - September 2012
Ameriprise Financial Services, Inc. April 2007 - November 2007
University of Michigan School of Social Work April 2006 - April 2007
University of Michigan School of Social Work January 2006 - June 2006
University of Michigan-Urban Planning October 2004 - April 2005
Skills
Microsoft Office, SPSS, Typing, Oral & Written..., Data Analysis, Data Entry, Data Management, People-oriented, Presentations, Survey Design, Research, Marketing Research, PowerPoint, Statistics, Analysis
Education
University of Michigan-Dearborn 2009 — 2012
Bachelor of Arts (B.A.), English
University of Michigan 2004 — 2007
Bachelor of Arts (B.A.), English Language and Literature/Letters
Self-Employed 2003 - 2015
Knowledge Networks 2000 - 2003
JD Power and Associates 1997 - 2000
Millward Brown International 1996 - 1997
Education
Binghamton University
BA Economics
University of Cincinnati
MBA, Finance, Market Research