J.Lodge Company
Industry: Company
DescriptionFounded: 1999 Parent organization: Cognosante, LLC
J.Lodge List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at J.Lodge. You can filter them based on skills, years of employment, job, education, department, and prior employment.
J.Lodge Salaries. You can even request information on how much does J.Lodge pay if you want to. Learn about salaries, pros and cons of working for J.Lodge directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
55 J.Lodge employees in database. Find out everything there's to know about J.Lodge employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
J.Lodge Employees
Employee
Years
Job
Industry
Ligia Maria Herrera Ligia Maria Herrera's J.Lodge Experience March 2010 - October 2011
Job Museum Education Intern at The Art Institute of Chicago
Industry Fine Art
Experience
The Art Institute of Chicago June 2015 - Present
Changing Worlds, nonprofit February 2015 - Present
The Art Institute of Chicago September 2013 - April 2014
School of the Art Institute of Chicago July 2013 - April 2014
School of the Art Institute of Chicago July 2013 - December 2013
Art Barcs January 2012 - October 2012
Vegan Gallery September 2011 - April 2012
Bernice Steinbaum Gallery 2012 - 2012
J.Lodge March 2010 - October 2011
J. Riggs Fine Art November 2010 - December 2010
Skills
Curating, Research, Art, Art Direction, Inventory Management, Data Analysis, Small Business, Non-profit..., Non-profit Program..., Non-profit Volunteer, Nonprofits, Jewelry Design, Handmade Jewelry, Drawing, Painting, Photoshop, Arts Administration, Contemporary Art, Art History, News Writing, Creative Writing, Poetry, Street Art, Community Development, Community Organizing, Valuation, Ceramic, Museums, Galleries, Art Exhibitions, Fine Art, Visual Arts
Education
The School of the Art Institute of Chicago 2011 — 2014
Dual Masters, Art History, Theory and Criticism and Arts Administration and Policy
University of Florida 2005 — 2009
Bachelor of Arts / Minor, Cultural Anthropology / Contemporary American Literature
The Art Institute of Chicago June 2015 - Present
Changing Worlds, nonprofit February 2015 - Present
The Art Institute of Chicago September 2013 - April 2014
School of the Art Institute of Chicago July 2013 - April 2014
School of the Art Institute of Chicago July 2013 - December 2013
Art Barcs January 2012 - October 2012
Vegan Gallery September 2011 - April 2012
Bernice Steinbaum Gallery 2012 - 2012
J.Lodge March 2010 - October 2011
J. Riggs Fine Art November 2010 - December 2010
Skills
Curating, Research, Art, Art Direction, Inventory Management, Data Analysis, Small Business, Non-profit..., Non-profit Program..., Non-profit Volunteer, Nonprofits, Jewelry Design, Handmade Jewelry, Drawing, Painting, Photoshop, Arts Administration, Contemporary Art, Art History, News Writing, Creative Writing, Poetry, Street Art, Community Development, Community Organizing, Valuation, Ceramic, Museums, Galleries, Art Exhibitions, Fine Art, Visual Arts
Education
The School of the Art Institute of Chicago 2011 — 2014
Dual Masters, Art History, Theory and Criticism and Arts Administration and Policy
University of Florida 2005 — 2009
Bachelor of Arts / Minor, Cultural Anthropology / Contemporary American Literature
Sharron Walter Sharron Walter's J.Lodge Experience March 2010 - Present
Job Affiliate at DS Domination
Industry Retail
Experience
DS Domination Drop Shipping Business February 2014 - Present
J.Lodge March 2010 - Present
Skills
Online Marketing, Web Design, Microsoft Office, Web Marketing, Microsoft Office 2007, Quality Assurance, Training, Data Analysis, Coaching, Access, Call Center, Customer Service, Process Improvement, Team Building, Team Leadership, Analysis, Database Administration, Windows, Blogging, Networking, Online Advertising, Facebook, Twitter, Home Based Business, Leadership, Call Centers, Lead Generation, Customer Satisfaction
Education
Kaplan University 2007 — 2009
B.S., Information Technology and Web Development
Olivet Nazarene University 1984 — 1988
BA, Psychology
DS Domination Drop Shipping Business February 2014 - Present
J.Lodge March 2010 - Present
Skills
Online Marketing, Web Design, Microsoft Office, Web Marketing, Microsoft Office 2007, Quality Assurance, Training, Data Analysis, Coaching, Access, Call Center, Customer Service, Process Improvement, Team Building, Team Leadership, Analysis, Database Administration, Windows, Blogging, Networking, Online Advertising, Facebook, Twitter, Home Based Business, Leadership, Call Centers, Lead Generation, Customer Satisfaction
Education
Kaplan University 2007 — 2009
B.S., Information Technology and Web Development
Olivet Nazarene University 1984 — 1988
BA, Psychology
Daniel Barton's J.Lodge Experience February 2005 - December 2005
Job Major Markets Sales Manager
Industry Information Services
Experience
Paychex May 2013 - Present
Paychex January 2006 - Present
JLodge February 2005 - December 2005
Paychex June 2002 - February 2005
Paychex November 1998 - May 2002
Skills
Sales Process, Leadership, Salesforce.com, Recruiting, Training, Management, Human Resources, New Business Development, Business Development, Employee Benefits, Account Management, Coaching, Selling Skills, CRM, Sales Management, Competitive Analysis, Payroll, Team Building, Direct Sales, Performance Management, Sales Presentations, Customer Retention, Solution Selling, Insurance, Outsourcing, Selling, Onboarding, Customer Service, B2B, PEO, 401k, Negotiation, Sales, Sales Operations, Employee Relations, SaaS, Call Centers, Time Management, Personnel Management, Lead Generation, Cold Calling
Education
Elon University 1990 — 1992
Bachelor of Science, Marketing
Seton Hall University 1987 — 1989
Economics
Paychex May 2013 - Present
Paychex January 2006 - Present
JLodge February 2005 - December 2005
Paychex June 2002 - February 2005
Paychex November 1998 - May 2002
Skills
Sales Process, Leadership, Salesforce.com, Recruiting, Training, Management, Human Resources, New Business Development, Business Development, Employee Benefits, Account Management, Coaching, Selling Skills, CRM, Sales Management, Competitive Analysis, Payroll, Team Building, Direct Sales, Performance Management, Sales Presentations, Customer Retention, Solution Selling, Insurance, Outsourcing, Selling, Onboarding, Customer Service, B2B, PEO, 401k, Negotiation, Sales, Sales Operations, Employee Relations, SaaS, Call Centers, Time Management, Personnel Management, Lead Generation, Cold Calling
Education
Elon University 1990 — 1992
Bachelor of Science, Marketing
Seton Hall University 1987 — 1989
Economics
Sheila Barsness Sheila Barsness's J.Lodge Experience March 2012 - April 2013
Job Professional Fundraising & Grant Writing Consultant
Industry Writing and Editing
Experience
Community Funding Solutions, LLC January 2007 - Present
JLodge March 2012 - April 2013
Wesmin RC&D April 2002 - October 2006
Skills
Certified Grant Writer, Grant Writing, Technical Writing, Fundraising, Grant Reviewing, Employee Handbooks, Federal Grants..., Business Planning, Federal Proposals, Fundraisers, Board Development, Donor Development, Volunteer Training, Articles Of..., Marketing Plan Creation, Volunteer Recruiting, Public Speaking
Education
MN School of Business 2005 — 2008
Non-Profit Management
Alexandria Technical College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer Programming
Community Funding Solutions, LLC January 2007 - Present
JLodge March 2012 - April 2013
Wesmin RC&D April 2002 - October 2006
Skills
Certified Grant Writer, Grant Writing, Technical Writing, Fundraising, Grant Reviewing, Employee Handbooks, Federal Grants..., Business Planning, Federal Proposals, Fundraisers, Board Development, Donor Development, Volunteer Training, Articles Of..., Marketing Plan Creation, Volunteer Recruiting, Public Speaking
Education
MN School of Business 2005 — 2008
Non-Profit Management
Alexandria Technical College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer Programming
Kolleen Schrider Kolleen Schrider's J.Lodge Experience August 1999 - Present
Job Owner at J.Lodge
Industry Management Consulting
Experience
J.Lodge August 1999 - Present
Skills
Employee Engagement, Call Center, Management, Human Resources, Employee Relations, Finance, Executive Management
Education
Gloucester County College 1976 — 1978
Associate of Arts and Sciences (AAS), Math
J.Lodge August 1999 - Present
Skills
Employee Engagement, Call Center, Management, Human Resources, Employee Relations, Finance, Executive Management
Education
Gloucester County College 1976 — 1978
Associate of Arts and Sciences (AAS), Math
Blake Wahlberg Blake Wahlberg's J.Lodge Experience March 2011 - August 2011
Job IT Manager at Additional Concrete Services, Inc
Industry Computer Software
Experience
Additional Concrete Services, Inc September 2004 - Present
J.Lodge March 2011 - August 2011
Geek Squad September 2006 - September 2008
Skills
Java, C++, Eclipse, Regular Expressions, Mathematics, Customer Service, IT Solutions, Help Desk Support, Networking
Education
Metropolitan State University 2012 — 2014
Bachelor of Science (BS), Computer Science
Anoka Ramsey Community College 2010 — 2012
Associate of Arts (AA), General Studies
Additional Concrete Services, Inc September 2004 - Present
J.Lodge March 2011 - August 2011
Geek Squad September 2006 - September 2008
Skills
Java, C++, Eclipse, Regular Expressions, Mathematics, Customer Service, IT Solutions, Help Desk Support, Networking
Education
Metropolitan State University 2012 — 2014
Bachelor of Science (BS), Computer Science
Anoka Ramsey Community College 2010 — 2012
Associate of Arts (AA), General Studies
Charles Chuck Carter's J.Lodge Experience June 2009 - July 2009
Job 180Painting.com
Industry Consumer Services
Experience
180 Painting, Inc. August 2013 - Present
Berchtold Builders, Inc. April 2013 - August 2013
Comcast July 2011 - January 2013
Spire May 2011 - July 2011
Platinum PEO Resources, Inc. January 2011 - July 2011
The GoTo Network April 2010 - July 2011
Homeowner Advantage USA February 2010 - July 2011
Salesman for a Day January 2010 - July 2011
J.Lodge June 2009 - July 2009
Stateside Call Center June 2009 - July 2009
Skills
Telecommunications, Information Technology, Inserts, Cold Calling, Account Management, Sales, Direct Sales, New Business Development, Marketing Strategy, Strategic Planning, Sales Management, Marketing, Management, Small Business, Salesforce.com, Online Marketing, Social Media Marketing, Customer Service, Budgets, Time Management, Lead Generation, Social Networking, B2B, Customer Retention, Direct Marketing, Advertising, Networking, Leadership, Online Advertising, Insurance, Market Planning, Trade Shows, Sales Operations, Customer Satisfaction, Team Building, CRM, Program Management, Call Centers, Training, Selling, Sales Process, VoIP, Email Marketing, Start-ups, Leisure Travel, Travel, Leisure, Tourism, Contract Negotiation, Human Resources
Education
Goldey Beacom College 1981 — 1986
B.A., Business Marketing/Management
University of Delaware 1974 — 1985
B.A., Education, Special Ed
Newark High School 1972 — 1974
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
180 Painting, Inc. August 2013 - Present
Berchtold Builders, Inc. April 2013 - August 2013
Comcast July 2011 - January 2013
Spire May 2011 - July 2011
Platinum PEO Resources, Inc. January 2011 - July 2011
The GoTo Network April 2010 - July 2011
Homeowner Advantage USA February 2010 - July 2011
Salesman for a Day January 2010 - July 2011
J.Lodge June 2009 - July 2009
Stateside Call Center June 2009 - July 2009
Skills
Telecommunications, Information Technology, Inserts, Cold Calling, Account Management, Sales, Direct Sales, New Business Development, Marketing Strategy, Strategic Planning, Sales Management, Marketing, Management, Small Business, Salesforce.com, Online Marketing, Social Media Marketing, Customer Service, Budgets, Time Management, Lead Generation, Social Networking, B2B, Customer Retention, Direct Marketing, Advertising, Networking, Leadership, Online Advertising, Insurance, Market Planning, Trade Shows, Sales Operations, Customer Satisfaction, Team Building, CRM, Program Management, Call Centers, Training, Selling, Sales Process, VoIP, Email Marketing, Start-ups, Leisure Travel, Travel, Leisure, Tourism, Contract Negotiation, Human Resources
Education
Goldey Beacom College 1981 — 1986
B.A., Business Marketing/Management
University of Delaware 1974 — 1985
B.A., Education, Special Ed
Newark High School 1972 — 1974
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Paul Cranmer Paul Cranmer's J.Lodge Experience 2009 - 2010
Job Service Contract Sales Specialist at Philips Healthcare
Industry Hospital & Health Care
Experience
Philips Healthcare December 2012 - Present
Merrill Lynch 2010 - November 2012
J.Lodge 2009 - 2010
ModSpace 2008 - 2009
Skills
Customer Service, Management, Sales, Account Management, Strategic Planning, Team Building, Process Improvement, Contract Negotiation, Leadership, Cross-functional Team...
Education
Penn State University 2003 — 2007
Philips Healthcare December 2012 - Present
Merrill Lynch 2010 - November 2012
J.Lodge 2009 - 2010
ModSpace 2008 - 2009
Skills
Customer Service, Management, Sales, Account Management, Strategic Planning, Team Building, Process Improvement, Contract Negotiation, Leadership, Cross-functional Team...
Education
Penn State University 2003 — 2007
Scott Rigdon Scott Rigdon's J.Lodge Experience January 2011 - September 2011
Job Retail Parts Professional at Advance Auto Parts
Industry Automotive
Experience
Advance Auto Parts February 2014 - Present
Lake Myers RV Resort April 2013 - November 2013
Alpine Access August 2012 - January 2013
Mobile Minds Tutoring October 2011 - February 2012
J.Lodge January 2011 - September 2011
J.Lodge January 2010 - December 2010
J.Lodge April 2008 - December 2009
B/E Aerospace November 2004 - March 2005
Intermet January 2004 - October 2004
Remy International May 2001 - March 2003
Skills
Product Design, CAD, SPC, Customer Service, Engineering, Program Management, Software Documentation, Product Development, Troubleshooting, Team Leadership, Training, Analysis, Microsoft Excel, Manufacturing, Quality Assurance, Management, Process Improvement
Education
Bradley University 1989 — 1994
BS, Engineering
Advance Auto Parts February 2014 - Present
Lake Myers RV Resort April 2013 - November 2013
Alpine Access August 2012 - January 2013
Mobile Minds Tutoring October 2011 - February 2012
J.Lodge January 2011 - September 2011
J.Lodge January 2010 - December 2010
J.Lodge April 2008 - December 2009
B/E Aerospace November 2004 - March 2005
Intermet January 2004 - October 2004
Remy International May 2001 - March 2003
Skills
Product Design, CAD, SPC, Customer Service, Engineering, Program Management, Software Documentation, Product Development, Troubleshooting, Team Leadership, Training, Analysis, Microsoft Excel, Manufacturing, Quality Assurance, Management, Process Improvement
Education
Bradley University 1989 — 1994
BS, Engineering
Andrew Prielipp Andrew Prielipp's J.Lodge Experience May 2012 - Present
Job Quality Analyst at J.Lodge
Industry Information Technology and Services
Experience
J.Lodge May 2012 - Present
Smart Cookie PC Repair March 2011 - May 2012
Strayer University September 2005 - April 2011
Campbell County Memorial Hospital September 2006 - November 2006
West Intermediate Middle School August 1999 - June 2001
Harrison High School October 1987 - September 1997
Clare County Sheriff's Department June 1994 - June 1996
Elizabeth L Church June 1990 - August 1990
Skills
XP, Windows 2000, Microsoft Office, SQL, HTML, Java, C++, Customer Service, Unix, Time Management, Microsoft Office Xp, Troubleshooting, Access, Technical Support, Help Desk Support, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Windows 7, Networking, Management, Call Centers, System Administration, Customer Satisfaction
Education
University of Phoenix 2009 — 2011
BS, Information Technology Support
Strayer University 2005 — 2007
D.C. Associate of Arts, Computer Information Systems
Harrison High School
Larson Elementary, Harrison High School
J.Lodge May 2012 - Present
Smart Cookie PC Repair March 2011 - May 2012
Strayer University September 2005 - April 2011
Campbell County Memorial Hospital September 2006 - November 2006
West Intermediate Middle School August 1999 - June 2001
Harrison High School October 1987 - September 1997
Clare County Sheriff's Department June 1994 - June 1996
Elizabeth L Church June 1990 - August 1990
Skills
XP, Windows 2000, Microsoft Office, SQL, HTML, Java, C++, Customer Service, Unix, Time Management, Microsoft Office Xp, Troubleshooting, Access, Technical Support, Help Desk Support, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Windows 7, Networking, Management, Call Centers, System Administration, Customer Satisfaction
Education
University of Phoenix 2009 — 2011
BS, Information Technology Support
Strayer University 2005 — 2007
D.C. Associate of Arts, Computer Information Systems
Harrison High School
Larson Elementary, Harrison High School
Christina Seado Vasquez, MABC's J.Lodge Experience June 2011 - September 2011
Job Campus Coordinator of Student Services
Industry Education Management
Experience
Times Beach Magazine April 2013 - Present
Edison State College- Collier County Campus October 2012 - Present
ITT Technical November 2011 - October 2012
J.Lodge June 2011 - September 2011
Southwest Florida College June 2008 - May 2011
Club Z Tutoring Services February 2008 - May 2008
Lee Memorial Health System January 2007 - October 2007
Florida Blood Services August 2005 - December 2006
Tampa General Hospital March 2004 - August 2005
University of Tampa September 2001 - May 2004
Skills
Inside Sales, Business Communications, Database Marketing, Database Management, College Recruiting, Education Management, Telecommunications, Customer Focus, Customer Experience, Customer Relations, Customer Service, Educational Leadership, Student Affairs, Call Centers, Student Development, Database Admin, Higher Education
Education
Grand Canyon University 2012 — 2015
Doctorate of Education, Higher Education
Jones International University 2011 — 2014
Doctorate, Business Administration
Jones International University 2009 — 2011
M.A, Business Communications2011
University of Tampa 2000 — 2004
B.S, Biology2005; Pre-medicine
Fort Myers High School 1996 — 2000
High School Diploma, International Baacalaureate studies
Times Beach Magazine April 2013 - Present
Edison State College- Collier County Campus October 2012 - Present
ITT Technical November 2011 - October 2012
J.Lodge June 2011 - September 2011
Southwest Florida College June 2008 - May 2011
Club Z Tutoring Services February 2008 - May 2008
Lee Memorial Health System January 2007 - October 2007
Florida Blood Services August 2005 - December 2006
Tampa General Hospital March 2004 - August 2005
University of Tampa September 2001 - May 2004
Skills
Inside Sales, Business Communications, Database Marketing, Database Management, College Recruiting, Education Management, Telecommunications, Customer Focus, Customer Experience, Customer Relations, Customer Service, Educational Leadership, Student Affairs, Call Centers, Student Development, Database Admin, Higher Education
Education
Grand Canyon University 2012 — 2015
Doctorate of Education, Higher Education
Jones International University 2011 — 2014
Doctorate, Business Administration
Jones International University 2009 — 2011
M.A, Business Communications2011
University of Tampa 2000 — 2004
B.S, Biology2005; Pre-medicine
Fort Myers High School 1996 — 2000
High School Diploma, International Baacalaureate studies
Amanda Rhine's J.Lodge Experience July 2013 - Present
Job Sr. Manager, Client Strategies
Industry Management Consulting
Experience
J.Lodge July 2013 - Present
J.Lodge July 2008 - March 2012
J.Lodge August 2004 - July 2008
The Home Depot March 2002 - July 2003
Skills
Quality Assurance, Operations Management, Quantitative Analysis, Quality Management, Report Building, Customer Service, Customer Relations, Analysis, Call Center, Troubleshooting, Telephone Skills, Mentoring, Data Analysis, Microsoft Office, Excel, Performance Management, Problem Solving, Word, PowerPoint, Client Services, Consultancy, Strategic Planning, Team Leadership, Coaching, Team Management, Windows, Documentation, Project Planning, Planning, SharePoint, Customer Satisfaction, People Management, Telecommunications, Teamwork, Business Process..., Program Management, Metrics, Customer Experience, Requirements Analysis, Time Management, Process Management, Business Process, Knowledge Management, Service Delivery, Outlook, Vendor Relations, Inventory Management, Technical Training, Customer Focus, Analytics
Education
Prism Career Institute-West Atlantic City 2002 — 2004
Computer Systems Networking and Telecommunications, 4.0
J.Lodge July 2013 - Present
J.Lodge July 2008 - March 2012
J.Lodge August 2004 - July 2008
The Home Depot March 2002 - July 2003
Skills
Quality Assurance, Operations Management, Quantitative Analysis, Quality Management, Report Building, Customer Service, Customer Relations, Analysis, Call Center, Troubleshooting, Telephone Skills, Mentoring, Data Analysis, Microsoft Office, Excel, Performance Management, Problem Solving, Word, PowerPoint, Client Services, Consultancy, Strategic Planning, Team Leadership, Coaching, Team Management, Windows, Documentation, Project Planning, Planning, SharePoint, Customer Satisfaction, People Management, Telecommunications, Teamwork, Business Process..., Program Management, Metrics, Customer Experience, Requirements Analysis, Time Management, Process Management, Business Process, Knowledge Management, Service Delivery, Outlook, Vendor Relations, Inventory Management, Technical Training, Customer Focus, Analytics
Education
Prism Career Institute-West Atlantic City 2002 — 2004
Computer Systems Networking and Telecommunications, 4.0
Alexia Leturgez Alexia Leturgez's J.Lodge Experience AuditorRGIS2002 - 2009
Job Technical Analyst at J.Lodge
Industry Management Consulting
Experience
J.Lodge AuditorRGIS2002 - 2009
RGIS January 2000 - December 2002
Cross Timbers Home Health 1992 - 1998
Appleton Electric 1990 - 1992
Skills
Call Centers, Microsoft Office, Windows, Microsoft Word, PowerPoint, Employee Training, Customer Satisfaction
Education
Ivy Tech Community College 1999 — 2005
Criminal Justice, Criminal Justice
Tarleton State University 1989 — 1993
Nursing
J.Lodge AuditorRGIS2002 - 2009
RGIS January 2000 - December 2002
Cross Timbers Home Health 1992 - 1998
Appleton Electric 1990 - 1992
Skills
Call Centers, Microsoft Office, Windows, Microsoft Word, PowerPoint, Employee Training, Customer Satisfaction
Education
Ivy Tech Community College 1999 — 2005
Criminal Justice, Criminal Justice
Tarleton State University 1989 — 1993
Nursing
LaRosa Thomas LaRosa Thomas's J.Lodge Experience Customer Service RepArise Virtual Solutions Inc.October 2005 - July 2008
Job Call analyst at J.Lodge
Industry Management Consulting
Experience
J.Lodge Customer Service RepArise Virtual Solutions Inc.October 2005 - July 2008
Temps&Co. June 1991 - February 1993
Education
South University 2010 — 2012
BA, Healthcare Management
University of Phoenix 2006 — 2008
AA, Business Administration
J.Lodge Customer Service RepArise Virtual Solutions Inc.October 2005 - July 2008
Temps&Co. June 1991 - February 1993
Education
South University 2010 — 2012
BA, Healthcare Management
University of Phoenix 2006 — 2008
AA, Business Administration
Candace Penn's J.Lodge Experience February 2013 - January 2014
Job Technical Support at Sutherland Global Services
Industry Research
Experience
Lionbridge January 2015 - Present
teleNetwork November 2014 - Present
Sutherland Global Services June 2014 - December 2014
JLodge February 2013 - January 2014
NTI October 2006 - October 2008
Skills
Statistics, Quality Assurance, Data Analysis, Training, SPSS, Technical Writing, Research, Graphic Design, Technical Support, Software Development, Software Documentation, Software Engineering, Customer Service, Bass Guitar, Vocalist, Troubleshooting, Remote Troubleshooting, Test Cases, Agile Methodolgy, SQL, .NET, Technical Documentation, Business Writing, Process Improvement, Microsoft Office, Analysis, Testing, Microsoft Excel, Project Management, Performance Management
Education
University of Phoenix 2012 — 2014
Masters of Psychology, Industrial and Organizational Psychology
University of Phoenix 2009 — 2012
Bachelor of Software Engineering, Computer Software Engineering, 3.48
University of Phoenix 2007 — 2009
Associate's Degree, Visual Communications
Lionbridge January 2015 - Present
teleNetwork November 2014 - Present
Sutherland Global Services June 2014 - December 2014
JLodge February 2013 - January 2014
NTI October 2006 - October 2008
Skills
Statistics, Quality Assurance, Data Analysis, Training, SPSS, Technical Writing, Research, Graphic Design, Technical Support, Software Development, Software Documentation, Software Engineering, Customer Service, Bass Guitar, Vocalist, Troubleshooting, Remote Troubleshooting, Test Cases, Agile Methodolgy, SQL, .NET, Technical Documentation, Business Writing, Process Improvement, Microsoft Office, Analysis, Testing, Microsoft Excel, Project Management, Performance Management
Education
University of Phoenix 2012 — 2014
Masters of Psychology, Industrial and Organizational Psychology
University of Phoenix 2009 — 2012
Bachelor of Software Engineering, Computer Software Engineering, 3.48
University of Phoenix 2007 — 2009
Associate's Degree, Visual Communications
Carrie Patten Carrie Patten's J.Lodge Experience October 2006 - Present
Job Call Analyst at J.Lodge
Industry Management Consulting
Experience
J.Lodge October 2006 - Present
Lionbridge October 2005 - October 2006
Neovi April 2004 - October 2005
Umatilla School District September 1999 - February 2004
Skills
Strategic Planning, Process Improvement, Quality Assurance, Call Center, Team Building, Software Documentation
Education
Yavapai College 2006 — 2008
Business
Binghamton University - School of Management 2002 — 2004
Paralegal
J.Lodge October 2006 - Present
Lionbridge October 2005 - October 2006
Neovi April 2004 - October 2005
Umatilla School District September 1999 - February 2004
Skills
Strategic Planning, Process Improvement, Quality Assurance, Call Center, Team Building, Software Documentation
Education
Yavapai College 2006 — 2008
Business
Binghamton University - School of Management 2002 — 2004
Paralegal
Alexia Leturgez Alexia Leturgez's J.Lodge Experience December 2008 - Present
Job Technical Analyst at J.Lodge
Industry Information Technology and Services
Experience
J.Lodge December 2008 - Present
RGIS June 1999 - December 2008
Appleton's Electric September 1990 - October 1991
Cross Timbers Home Health October 1989 - September 1990
Mulberry Manor Nursing Home August 1987 - May 1989
Skills
Call Center, Customer Satisfaction
Education
Indiana State University 2006 — 2007
Criminal Justice
Tarleton State University 1989 — 1998
Nursing
Ivy Tech Community College
Visual Communications
Ivy Tech Community College
Criminal Justice, Criminal Justice
J.Lodge December 2008 - Present
RGIS June 1999 - December 2008
Appleton's Electric September 1990 - October 1991
Cross Timbers Home Health October 1989 - September 1990
Mulberry Manor Nursing Home August 1987 - May 1989
Skills
Call Center, Customer Satisfaction
Education
Indiana State University 2006 — 2007
Criminal Justice
Tarleton State University 1989 — 1998
Nursing
Ivy Tech Community College
Visual Communications
Ivy Tech Community College
Criminal Justice, Criminal Justice
Christopher Guido Christopher Guido's J.Lodge Experience March 2014 - Present
Job Research analyst and management
Industry Research
Experience
J.Lodge March 2014 - Present
Florida Gulf Coast University September 2012 - Present
Wilford and Lee August 2011 - Present
Planned Parenthood of Collier County 2012 - 2013
Planned Parenthood of Collier County September 2012 - November 2012
Borders August 2008 - August 2011
Skills
Qualitative Research, Quantitative Research, Proofreading, Scholarly Research, Event Planning, Social Media, Customer Service, Barista Training, Microsoft Office, Public Speaking, Fundraising, Planning & Organizing...
Education
Florida Gulf Coast University 2008 — 2013
Bachelor of Arts (BA), Sociology
J.Lodge March 2014 - Present
Florida Gulf Coast University September 2012 - Present
Wilford and Lee August 2011 - Present
Planned Parenthood of Collier County 2012 - 2013
Planned Parenthood of Collier County September 2012 - November 2012
Borders August 2008 - August 2011
Skills
Qualitative Research, Quantitative Research, Proofreading, Scholarly Research, Event Planning, Social Media, Customer Service, Barista Training, Microsoft Office, Public Speaking, Fundraising, Planning & Organizing...
Education
Florida Gulf Coast University 2008 — 2013
Bachelor of Arts (BA), Sociology
Dwayne Chapman Dwayne Chapman's J.Lodge Experience October 2010 - Present
Job Licensed Health & Life Insurance Broker
Industry Insurance
Experience
HealthMarkets, Inc. 2012 - Present
J.Lodge October 2010 - Present
IBM January 2009 - August 2010
Automobile Club of Southern California December 2007 - December 2009
Sears Holdings Corporation 2002 - 2007
AT&T 1981 - 2000
Skills
Licensed Life & Health..., Term Life Insurance, Life Insurance, Health Insurance, Passion for Helping..., Exceeding Customer..., Establish & Maintain..., Building Strong..., Consultative Selling..., Needs Analysis, Exceptional People..., Captivate, Engaging People, Highly articulate, Team Leadership, Caring, trustworthy, Creative Problem Solving, High level of initiative, Dedicated Professional, Passion for Success
Education
Baldwin-Wallace College
Master of Business Administration (MBA), General System Management
Baldwin-Wallace College
Bachelor of Arts (BA), Business Administration
HealthMarkets, Inc. 2012 - Present
J.Lodge October 2010 - Present
IBM January 2009 - August 2010
Automobile Club of Southern California December 2007 - December 2009
Sears Holdings Corporation 2002 - 2007
AT&T 1981 - 2000
Skills
Licensed Life & Health..., Term Life Insurance, Life Insurance, Health Insurance, Passion for Helping..., Exceeding Customer..., Establish & Maintain..., Building Strong..., Consultative Selling..., Needs Analysis, Exceptional People..., Captivate, Engaging People, Highly articulate, Team Leadership, Caring, trustworthy, Creative Problem Solving, High level of initiative, Dedicated Professional, Passion for Success
Education
Baldwin-Wallace College
Master of Business Administration (MBA), General System Management
Baldwin-Wallace College
Bachelor of Arts (BA), Business Administration
Ivy Walker's J.Lodge Experience May 2010 - Present
Job Artist
Industry Fine Art
Experience
Ivy's Sunshine 2002 - Present
Frenchy's Creations July 2012 - Present
JLodge May 2010 - Present
Skills
Visual Arts, Photography, Computer Proficiency, Coordinating Special..., Cooking, Writing, Editing
Education
Indiana Wesleyan University 1990 — 1995
Bachelor of Science (BS), Communication Arts
Ivy's Sunshine 2002 - Present
Frenchy's Creations July 2012 - Present
JLodge May 2010 - Present
Skills
Visual Arts, Photography, Computer Proficiency, Coordinating Special..., Cooking, Writing, Editing
Education
Indiana Wesleyan University 1990 — 1995
Bachelor of Science (BS), Communication Arts
Richard Stamper Richard Stamper's J.Lodge Experience April 2009 - Present
Job Quality Analyst at J.Lodge
Industry Management Consulting
Experience
J.Lodge April 2009 - Present
HP Enterprise Services January 1998 - Present
US Army December 2004 - August 2009
Kentucky Army National Guard October 1990 - February 2007
Microsoft 1992 - 1997
Skills
Technical Support, Help Desk Support, Network Security, Security, Troubleshooting, Process Improvement, Call Centers, Quality Assurance, Customer Satisfaction, Network Administration, System Administration, Customer Service, Military Operations, Software Documentation, Networking, Call Center, Databases, Access, Hardware, Social Networking, Windows 7, Active Directory, Windows, Unix, Team Building, Data Analysis, Citrix Metaframe, BMC Remedy, Coaching, Witness, Team Management, Microsoft Word, Computer Hardware, Military Training, Team Leadership, Outlook, Customer Experience, Citrix, Remedy AR System, Military Logistics
Education
University of Miami 1989 — 1992
BSCSC, BAPSY, Computer Science, Psychology
University of Kentucky
BSBA, Business Administration and Management, General
J.Lodge April 2009 - Present
HP Enterprise Services January 1998 - Present
US Army December 2004 - August 2009
Kentucky Army National Guard October 1990 - February 2007
Microsoft 1992 - 1997
Skills
Technical Support, Help Desk Support, Network Security, Security, Troubleshooting, Process Improvement, Call Centers, Quality Assurance, Customer Satisfaction, Network Administration, System Administration, Customer Service, Military Operations, Software Documentation, Networking, Call Center, Databases, Access, Hardware, Social Networking, Windows 7, Active Directory, Windows, Unix, Team Building, Data Analysis, Citrix Metaframe, BMC Remedy, Coaching, Witness, Team Management, Microsoft Word, Computer Hardware, Military Training, Team Leadership, Outlook, Customer Experience, Citrix, Remedy AR System, Military Logistics
Education
University of Miami 1989 — 1992
BSCSC, BAPSY, Computer Science, Psychology
University of Kentucky
BSBA, Business Administration and Management, General
Neal Eggers Neal Eggers's J.Lodge Experience August 2005 - January 2013
Job Vice President, Analytics and Research at BPA Quality
Industry Telecommunications
Experience
BPA Quality January 2013 - Present
J.Lodge August 2005 - January 2013
Princeton University 2003 - 2005
Columbia Business School 2001 - 2003
Skills
Collaborative Problem..., Customer Service, Customer Satisfaction..., Customer Experience, Coaching, Quality Assurance, Quality Management, Quality Auditing, Phone Etiquette, Customer Escalation..., CSAT, Contact Center..., Call Center, Process Improvement, Call Center Development, Call Centers, Analytics, Customer Satisfaction, CRM, Account Management, Leadership, Customer Retention, Outsourcing, Team Building, Vendor Management, Team Leadership, Telecommunications, Workforce Management
Education
Rowan University 1996 — 2001
Communication Studies
Columbia University - Columbia Business School
Management Certificate
Pro Arte Chorale
Suffern High School
BPA Quality January 2013 - Present
J.Lodge August 2005 - January 2013
Princeton University 2003 - 2005
Columbia Business School 2001 - 2003
Skills
Collaborative Problem..., Customer Service, Customer Satisfaction..., Customer Experience, Coaching, Quality Assurance, Quality Management, Quality Auditing, Phone Etiquette, Customer Escalation..., CSAT, Contact Center..., Call Center, Process Improvement, Call Center Development, Call Centers, Analytics, Customer Satisfaction, CRM, Account Management, Leadership, Customer Retention, Outsourcing, Team Building, Vendor Management, Team Leadership, Telecommunications, Workforce Management
Education
Rowan University 1996 — 2001
Communication Studies
Columbia University - Columbia Business School
Management Certificate
Pro Arte Chorale
Suffern High School
Hank Harris Hank Harris's J.Lodge Experience June 2008 - Present
Job Call Auditor at J.Lodge
Industry Management Consulting
Experience
J.Lodge June 2008 - Present
Lowe's Home Improvement January 2004 - August 2007
Education
Haslam College of Business at the University of Tennessee 1970 — 1973
BS, Real Estate and Finance
J.Lodge June 2008 - Present
Lowe's Home Improvement January 2004 - August 2007
Education
Haslam College of Business at the University of Tennessee 1970 — 1973
BS, Real Estate and Finance
Daisy Perez's J.Lodge Experience March 2008 - February 2010
Job Management
Industry Management Consulting
Experience
Seeking a new career opportunity July 2015 - Present
VeraData March 2015 - Present
Florida Executive Builders West, LLC April 2010 - March 2015
J.Lodge March 2008 - February 2010
Acxiom February 2006 - February 2008
The News-Press Media Group May 2002 - December 2005
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Research, Public Speaking, English, Outlook, Strategic Planning, Budgets, Windows, Teaching, HTML, Negotiation, Editing, Java, Insurance, Client Services, Account Management, Quality Assurance, Trend Analysis, Team Building, Time Management, Training, Leadership, Management, Networking, Direct Sales, CRM, Teamwork, Customer Relations, Customer Retention, Marketing
Education
Hodges University 2010 — 2014
Bachelor of Science in Management BSM, Business Administration, Management and Operations
Seeking a new career opportunity July 2015 - Present
VeraData March 2015 - Present
Florida Executive Builders West, LLC April 2010 - March 2015
J.Lodge March 2008 - February 2010
Acxiom February 2006 - February 2008
The News-Press Media Group May 2002 - December 2005
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Research, Public Speaking, English, Outlook, Strategic Planning, Budgets, Windows, Teaching, HTML, Negotiation, Editing, Java, Insurance, Client Services, Account Management, Quality Assurance, Trend Analysis, Team Building, Time Management, Training, Leadership, Management, Networking, Direct Sales, CRM, Teamwork, Customer Relations, Customer Retention, Marketing
Education
Hodges University 2010 — 2014
Bachelor of Science in Management BSM, Business Administration, Management and Operations
Jackie Kozdron's J.Lodge Experience 2010 - 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Cleveland Sight Center August 2012 - Present
J.Lodge 2010 - 2011
Skills
Troubleshooting, Computer Hardware, Windows, XML, MySQL, Graphic Design, Microsoft Technologies, Java, Windows Server, HTML, JavaScript, Photoshop, Photography, Digital Photography, Access Database, Microsoft Excel, Microsoft Word, Writing, Apple, Customer Service, Adobe Creative Suite, Music
Education
Cuyahoga Community College 2002 — 2005
Information Technology
North Royalton High School 1998 — 2002
High School
Cleveland Sight Center August 2012 - Present
J.Lodge 2010 - 2011
Skills
Troubleshooting, Computer Hardware, Windows, XML, MySQL, Graphic Design, Microsoft Technologies, Java, Windows Server, HTML, JavaScript, Photoshop, Photography, Digital Photography, Access Database, Microsoft Excel, Microsoft Word, Writing, Apple, Customer Service, Adobe Creative Suite, Music
Education
Cuyahoga Community College 2002 — 2005
Information Technology
North Royalton High School 1998 — 2002
High School
Craig Venancio Craig Venancio's J.Lodge Experience April 2011 - January 2014
Job Project Coach at Afni
Industry Management Consulting
Experience
Afni January 2014 - Present
J.Lodge April 2011 - January 2014
Alorica June 2009 - April 2011
Dollar Financial Group May 2005 - September 2007
Skills
Process Improvement, Coaching, Business Process..., Performance Management, Training, Team Building, Call Center, Customer Experience, Financial Services, Strategic Planning, Operations Management, Customer Service, Quality Assurance, Organizational..., Microsoft Office, Data Analysis, Quality Management, Team Leadership, Call Centers, Customer Satisfaction, Analysis, Team Management, Leadership, Customer Retention, Management, CRM, Leadership Development, Access, Vendor Management, Sales, Business Intelligence, Outsourcing, Employee Training, BPO
Education
State College of Florida-Manatee-Sarasota 2005 — 2007
Afni January 2014 - Present
J.Lodge April 2011 - January 2014
Alorica June 2009 - April 2011
Dollar Financial Group May 2005 - September 2007
Skills
Process Improvement, Coaching, Business Process..., Performance Management, Training, Team Building, Call Center, Customer Experience, Financial Services, Strategic Planning, Operations Management, Customer Service, Quality Assurance, Organizational..., Microsoft Office, Data Analysis, Quality Management, Team Leadership, Call Centers, Customer Satisfaction, Analysis, Team Management, Leadership, Customer Retention, Management, CRM, Leadership Development, Access, Vendor Management, Sales, Business Intelligence, Outsourcing, Employee Training, BPO
Education
State College of Florida-Manatee-Sarasota 2005 — 2007
Leonard Smith Jr. Leonard Smith Jr.'s J.Lodge Experience September 2002 - August 2004
Job Human Services
Industry Individual & Family Services
Experience
the Health Center of Galloway May 2011 - Present
Harte-Hanks, Inc. September 2005 - September 2006
Jlodge September 2002 - August 2004
JLodge Call Center January 2003 - July 2004
Skills
Healthcare, Customer Relations, Problem Solving, Non-profits
Education
Atlantic Cape Community College 2008 — 2012
AS in Science, Human Services, B
Atlantic Cape Community College 2006 — 2006
Certificate, Business
Academy of Computer Careers 2002 — 2003
Certificate, PC Technician with Networking
Academy of Computer Careers
Atlantic Cape Community College
Associate Degree of Science, Human Services; Social Worker
the Health Center of Galloway May 2011 - Present
Harte-Hanks, Inc. September 2005 - September 2006
Jlodge September 2002 - August 2004
JLodge Call Center January 2003 - July 2004
Skills
Healthcare, Customer Relations, Problem Solving, Non-profits
Education
Atlantic Cape Community College 2008 — 2012
AS in Science, Human Services, B
Atlantic Cape Community College 2006 — 2006
Certificate, Business
Academy of Computer Careers 2002 — 2003
Certificate, PC Technician with Networking
Academy of Computer Careers
Atlantic Cape Community College
Associate Degree of Science, Human Services; Social Worker
Marco Estevam's J.Lodge Experience August 2013 - Present
Job Account Strategies Manager at J.Lodge
Industry Management Consulting
Experience
J.Lodge August 2013 - Present
J.Lodge 2013 - 2014
Ariba April 2008 - July 2013
Skills
Training, Business Process, Teamwork, Customer Service, Analysis, Marketing Strategy, Business Process..., Management, Team Building, English, Quality Management, Ariba, eSourcing, Online Auctions, Brazilian Portuguese, CRM, Leadership, Process Improvement, Program Management, Team Leadership, Software Documentation
Education
Kaplan University 2011 — 2014
Bachelor of Science (BS), Information Technology - Network Administration, GPA 4.00
Community College of Allegheny County 2005 — 2007
Associate's degree, Business Administration and Management, General
J.Lodge August 2013 - Present
J.Lodge 2013 - 2014
Ariba April 2008 - July 2013
Skills
Training, Business Process, Teamwork, Customer Service, Analysis, Marketing Strategy, Business Process..., Management, Team Building, English, Quality Management, Ariba, eSourcing, Online Auctions, Brazilian Portuguese, CRM, Leadership, Process Improvement, Program Management, Team Leadership, Software Documentation
Education
Kaplan University 2011 — 2014
Bachelor of Science (BS), Information Technology - Network Administration, GPA 4.00
Community College of Allegheny County 2005 — 2007
Associate's degree, Business Administration and Management, General
Jenifer Shyrigh Jenifer Shyrigh's J.Lodge Experience SecretaryWright-Patterson AFB Ohio1980 - 1996
Job Call Analyst at J.Lodge
Industry Management Consulting
Experience
J.Lodge SecretaryWright-Patterson AFB Ohio1980 - 1996
Education
Miami University 1996 — 1998
Associate, Computer Based Management
J.Lodge SecretaryWright-Patterson AFB Ohio1980 - 1996
Education
Miami University 1996 — 1998
Associate, Computer Based Management
Natalie Clifton's J.Lodge Experience February 2010 - February 2011
Job at Adams Friends of Animals (Berkshire Humane Society)
Industry Education Management
Experience
Earth Day of Adams, Massachusetts April 2012 - Present
Berkshire Environmental Action Team June 2010 - Present
Adams Friends of Animals (Berkshire Humane Society) January 2009 - February 2013
Premier Home Health Care Services, Inc April 2011 - January 2013
Once Upon a Time... Bookstore... AKA Rosaries and Such January 1995 - June 2012
B.A.r.T. Charter Public School October 2009 - June 2011
JLodge February 2010 - February 2011
Skills
Test Automation, User Acceptance Testing, Functional Testing, System Testing, Windows, Software Documentation, Call Centers, Quality Auditing, Test Planning, QTP, Test Strategy, Telecommunications, Defect Tracking, Regression Testing, Unix, Quality Management, Quality Assurance
Education
Berkshire Community College 2013 — 2015
Registered Nurse
Masachusetts College of Liberal Arts 2013 — 2015
BA in Social Work
Hospice of the Berkshires 2013 — 2013
Hospice Volunteer
Red Cross 2013 — 2013
Disaster Relief
Mildred Elley 2004 — 2005
Hospitality and Tourism Administration
Massachusetts College of Liberal Arts 1991 — 1995
Business, Business Administration, Psychology
Earth Day of Adams, Massachusetts April 2012 - Present
Berkshire Environmental Action Team June 2010 - Present
Adams Friends of Animals (Berkshire Humane Society) January 2009 - February 2013
Premier Home Health Care Services, Inc April 2011 - January 2013
Once Upon a Time... Bookstore... AKA Rosaries and Such January 1995 - June 2012
B.A.r.T. Charter Public School October 2009 - June 2011
JLodge February 2010 - February 2011
Skills
Test Automation, User Acceptance Testing, Functional Testing, System Testing, Windows, Software Documentation, Call Centers, Quality Auditing, Test Planning, QTP, Test Strategy, Telecommunications, Defect Tracking, Regression Testing, Unix, Quality Management, Quality Assurance
Education
Berkshire Community College 2013 — 2015
Registered Nurse
Masachusetts College of Liberal Arts 2013 — 2015
BA in Social Work
Hospice of the Berkshires 2013 — 2013
Hospice Volunteer
Red Cross 2013 — 2013
Disaster Relief
Mildred Elley 2004 — 2005
Hospitality and Tourism Administration
Massachusetts College of Liberal Arts 1991 — 1995
Business, Business Administration, Psychology
Chris Kurlinski's J.Lodge Experience May 2010 - Present
Job Director of Information Services at J.Lodge
Industry Information Technology and Services
Experience
J.Lodge May 2010 - Present
AaSys Group, Inc. June 2009 - April 2010
Ginn Company August 2005 - June 2009
Telephone Support Systems Inc. January 2002 - March 2005
On Line Services USA Inc. 1995 - 2002
U.S. Marine Corps. December 1989 - November 1994
Marine Corps 1989 - 1994
Skills
Microsoft Exchange, Active Directory, Windows Server, VMware ESX, Shell Scripting, Firewalls, Perimeter Security, Disaster Recovery, DNS management, Microsoft SQL Server, VoIP, VPN, VLAN, LAN Switching, Cisco Technologies, Trend Micro, Backup Exec, Perl Script, Bash, Powershell, SunOS, Linux, Unix, Microsoft Office, Group Policy, Banking Software, Jack Henry, Databases, Data Center, IP PBX, Telecommunications..., Wireless Networking, PCI DSS, HIPAA, Network Security, VMware, Network Administration, Troubleshooting, Windows 7, Switches, XP, Information Technology, Security, System Administration, Software Documentation, Citrix, Windows XP
Education
Edison Community College 1994 — 1996
J.Lodge May 2010 - Present
AaSys Group, Inc. June 2009 - April 2010
Ginn Company August 2005 - June 2009
Telephone Support Systems Inc. January 2002 - March 2005
On Line Services USA Inc. 1995 - 2002
U.S. Marine Corps. December 1989 - November 1994
Marine Corps 1989 - 1994
Skills
Microsoft Exchange, Active Directory, Windows Server, VMware ESX, Shell Scripting, Firewalls, Perimeter Security, Disaster Recovery, DNS management, Microsoft SQL Server, VoIP, VPN, VLAN, LAN Switching, Cisco Technologies, Trend Micro, Backup Exec, Perl Script, Bash, Powershell, SunOS, Linux, Unix, Microsoft Office, Group Policy, Banking Software, Jack Henry, Databases, Data Center, IP PBX, Telecommunications..., Wireless Networking, PCI DSS, HIPAA, Network Security, VMware, Network Administration, Troubleshooting, Windows 7, Switches, XP, Information Technology, Security, System Administration, Software Documentation, Citrix, Windows XP
Education
Edison Community College 1994 — 1996
Alison Huskey's J.Lodge Experience December 2007 - November 2008
Job Tech Support
Industry Internet
Experience
J.Lodge December 2007 - November 2008
Lionbridge June 2008 - September 2008
CompuCom February 2005 - May 2007
CGS June 2002 - January 2005
Telvista November 2000 - March 2002
Stream International January 2000 - June 2000
Education
Dallas County Community College 2008 — 2010
Associates, IT/Criminal Justice
J.Lodge December 2007 - November 2008
Lionbridge June 2008 - September 2008
CompuCom February 2005 - May 2007
CGS June 2002 - January 2005
Telvista November 2000 - March 2002
Stream International January 2000 - June 2000
Education
Dallas County Community College 2008 — 2010
Associates, IT/Criminal Justice
William (Bill) Richer's J.Lodge Experience August 2009 - September 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Jlodge August 2009 - September 2011
Myself October 2007 - September 2009
NTI/IRS September 2006 - March 2007
PFPC Global Fund Services October 1999 - May 2002
Spectran Corp July 1999 - October 1999
International September 1996 - January 1999
Skills
Process Improvement, SQL, Customer Service, Program Management, Active Directory, Oracle, Microsoft Office, Access, Microsoft SQL Server
Education
Worcester State College
Bachelor of Arts, History
Quinsigamond Community College
Associates Degree, Computer Information Systems
Jlodge August 2009 - September 2011
Myself October 2007 - September 2009
NTI/IRS September 2006 - March 2007
PFPC Global Fund Services October 1999 - May 2002
Spectran Corp July 1999 - October 1999
International September 1996 - January 1999
Skills
Process Improvement, SQL, Customer Service, Program Management, Active Directory, Oracle, Microsoft Office, Access, Microsoft SQL Server
Education
Worcester State College
Bachelor of Arts, History
Quinsigamond Community College
Associates Degree, Computer Information Systems
Monica Lanier's J.Lodge Experience May 2009 - Present
Job Experienced Quality Auditor
Industry Management Consulting
Experience
J.Lodge May 2009 - Present
Education
Elon University 1984 — 1987
Business
J.Lodge May 2009 - Present
Education
Elon University 1984 — 1987
Business
Kathy Hamann's J.Lodge Experience Graphic designerSigns NowJanuary 1997 - May 1998
Job Anlyst at J.Lodge
Industry Management Consulting
Experience
J.Lodge Graphic designerSigns NowJanuary 1997 - May 1998
Education
Idaho State University 1999 — 2000
Fine Arts
J.Lodge Graphic designerSigns NowJanuary 1997 - May 1998
Education
Idaho State University 1999 — 2000
Fine Arts
Jeanne Hershberger's J.Lodge Experience July 2009 - January 2011
Job Team Lead at J.Lodge
Industry Management Consulting
Experience
J.Lodge July 2009 - January 2011
J.Lodge February 2007 - June 2009
The Answer Group (TAG) July 2005 - February 2007
Pennswooes.net May 2000 - November 2005
Skills
Quality Assurance, Microsoft Office, Call Center, Call Centers, Software Documentation, Process Improvement, Data Analysis, Training, Access, Team Leadership, Customer Satisfaction, Team Building
Education
Southern New Hampshire University 2012 — 2016
Bachelor of Arts (BA), Creative Writing
Career Step
Medical Transcription, Medical Transcription
Compu-tech
Computer Operator, Computers
J.Lodge July 2009 - January 2011
J.Lodge February 2007 - June 2009
The Answer Group (TAG) July 2005 - February 2007
Pennswooes.net May 2000 - November 2005
Skills
Quality Assurance, Microsoft Office, Call Center, Call Centers, Software Documentation, Process Improvement, Data Analysis, Training, Access, Team Leadership, Customer Satisfaction, Team Building
Education
Southern New Hampshire University 2012 — 2016
Bachelor of Arts (BA), Creative Writing
Career Step
Medical Transcription, Medical Transcription
Compu-tech
Computer Operator, Computers
Russell McNeese's J.Lodge Experience March 2008 - Present
Job Call Analyst at J.Lodge
Industry Management Consulting
Experience
J.Lodge March 2008 - Present
Freelance September 2004 - February 2005
Coalition America April 2002 - August 2004
Compfirst September 1999 - January 2003
UnumProvident 1996 - 1999
Education
ECPC 1989 — 1990
Computer Programming
The University of Tennessee at Chattanooga 1977 — 1982
Computer Science, Economics, Music
J.Lodge March 2008 - Present
Freelance September 2004 - February 2005
Coalition America April 2002 - August 2004
Compfirst September 1999 - January 2003
UnumProvident 1996 - 1999
Education
ECPC 1989 — 1990
Computer Programming
The University of Tennessee at Chattanooga 1977 — 1982
Computer Science, Economics, Music
Chris Risoli's J.Lodge Experience February 2007 - August 2011
Job Tier 2 Help Desk at Collegis
Industry Information Technology and Services
Experience
U.S. Department of Veterans Affairs October 2014 - Present
Collegis January 2013 - June 2014
Jlodge February 2007 - August 2011
Skills
Troubleshooting, Customer Service, Process Improvement, Microsoft Office, Windows, Windows 7, Access, Call Center, Technical Support, Team Leadership, Customer Experience, Computer Hardware, Software Documentation, Active Directory, VPN, Call Centers, Help Desk Support
Education
Rowan University 2001 — 2004
BBA, Management Information Systems
U.S. Department of Veterans Affairs October 2014 - Present
Collegis January 2013 - June 2014
Jlodge February 2007 - August 2011
Skills
Troubleshooting, Customer Service, Process Improvement, Microsoft Office, Windows, Windows 7, Access, Call Center, Technical Support, Team Leadership, Customer Experience, Computer Hardware, Software Documentation, Active Directory, VPN, Call Centers, Help Desk Support
Education
Rowan University 2001 — 2004
BBA, Management Information Systems
Kathleen Ulrich, PHR's J.Lodge Experience Director, Human ResourcesHOM Furniture1989 - 2001
Job Director, Human Resources at J.Lodge
Industry Consumer Services
Experience
J.Lodge Director, Human ResourcesHOM Furniture1989 - 2001
Education
University of Minnesota-Twin Cities
Bachelor Science, Political Science
J.Lodge Director, Human ResourcesHOM Furniture1989 - 2001
Education
University of Minnesota-Twin Cities
Bachelor Science, Political Science
Shelagh Merrill's J.Lodge Experience 2009 - 2010
Job Senior Consultant at Seiij Consulting
Industry Telecommunications
Experience
Seiij Consulting 2012 - Present
Self Employed April 2009 - Present
J.Lodge 2009 - 2010
Skills
Process Improvement, Call Center, Telecommunications, Training, Quality Assurance, Troubleshooting, Call Centers, Team Leadership, System Administration, Customer Service, Program Management, Business Analysis
Education
The University of Texas at Arlington - College of Business
BBA
Seiij Consulting 2012 - Present
Self Employed April 2009 - Present
J.Lodge 2009 - 2010
Skills
Process Improvement, Call Center, Telecommunications, Training, Quality Assurance, Troubleshooting, Call Centers, Team Leadership, System Administration, Customer Service, Program Management, Business Analysis
Education
The University of Texas at Arlington - College of Business
BBA
Catherine Zurita's J.Lodge Experience March 2009 - May 2011
Job Team Lead at PlumChoice
Industry Information Technology and Services
Experience
PlumChoice June 2013 - Present
PlumChoice November 2012 - June 2013
Capital One July 2012 - October 2012
support.com May 2011 - June 2012
J.Lodge March 2009 - May 2011
Cartus Corp April 2008 - September 2008
Washington Consulting Group March 2006 - December 2007
Adecco Group March 2002 - October 2002
Adecco Group January 1999 - March 2002
Education
University of Phoenix 2009 — 2011
Bachelor's Degree
University of Phoenix 2004 — 2006
Associates Degree
PlumChoice June 2013 - Present
PlumChoice November 2012 - June 2013
Capital One July 2012 - October 2012
support.com May 2011 - June 2012
J.Lodge March 2009 - May 2011
Cartus Corp April 2008 - September 2008
Washington Consulting Group March 2006 - December 2007
Adecco Group March 2002 - October 2002
Adecco Group January 1999 - March 2002
Education
University of Phoenix 2009 — 2011
Bachelor's Degree
University of Phoenix 2004 — 2006
Associates Degree
Lori Moradi's J.Lodge Experience
Job Auditor at J.Lodge
Industry Management Consulting
Experience
J.Lodge
Skills
Quality Auditing, Accounts Payable, Process Improvement, Business Process..., Accounting Research, External Audit, Technical Accounting..., Big 4, UK GAAP, COSO, SEC filings, SOX 404
Education
Baker College of Muskegon
Bachelor of Business Administration (BBA), Business Administration and Management, General
J.Lodge
Skills
Quality Auditing, Accounts Payable, Process Improvement, Business Process..., Accounting Research, External Audit, Technical Accounting..., Big 4, UK GAAP, COSO, SEC filings, SOX 404
Education
Baker College of Muskegon
Bachelor of Business Administration (BBA), Business Administration and Management, General
Adam Smeigh's J.Lodge Experience May 2010 - Present
Job Client Strategies Manager at J.Lodge
Industry Management Consulting
Experience
J.Lodge May 2010 - Present
Skills
Customer Service, Microsoft Office, Quality Assurance, Project Management, Client Services, Outsourcing
Education
Slippery Rock University of Pennsylvania 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing and Management
J.Lodge May 2010 - Present
Skills
Customer Service, Microsoft Office, Quality Assurance, Project Management, Client Services, Outsourcing
Education
Slippery Rock University of Pennsylvania 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing and Management
Celestial Storm's J.Lodge Experience December 2009 - Present
Job Quality Call Analyst at Jlodge
Industry Internet
Experience
Jlodge December 2009 - Present
Cracker Barrel Old Country Store December 2001 - December 2009
Education
Cuyahoga Community College 1968 — 1970
Associate of Science
Berea High School 1964 — 1967
college prep
Jlodge December 2009 - Present
Cracker Barrel Old Country Store December 2001 - December 2009
Education
Cuyahoga Community College 1968 — 1970
Associate of Science
Berea High School 1964 — 1967
college prep
Jenifer Shyrigh's J.Lodge Experience March 2007 - December 2009
Job Avon Representative
Industry Cosmetics
Experience
JLodge March 2007 - December 2009
Wirth Attorney December 2001 - November 2003
US Air Force May 1980 - June 1996
Education
Miami University 1996 — 1998
Associate, Computer Based Management
JLodge March 2007 - December 2009
Wirth Attorney December 2001 - November 2003
US Air Force May 1980 - June 1996
Education
Miami University 1996 — 1998
Associate, Computer Based Management
Dennis Trauben's J.Lodge Experience May 2012 - Present
Job Phone Analyst for Jlodge of Ft Meyers Fla. for Cricket Phones
Industry Telecommunications
Experience
J.Lodge May 2012 - Present
J.Lodge May 2012 - Present
Voice-TEL April 2004 - October 2004
Harris InfoSource January 1996 - January 2004
Progressive Insurance January 1994 - January 1996
Skills
Social Media, Data Analysis, Direct Marketing, Advertising, Social Media Marketing, Email Marketing, Digital Marketing, Copywriting, Marketing Strategy
Education
Kent State University
Bachelor of Arts (B.A.), Journalism News
Kent State University
Bachelor’s Degree, Journalism News
J.Lodge May 2012 - Present
J.Lodge May 2012 - Present
Voice-TEL April 2004 - October 2004
Harris InfoSource January 1996 - January 2004
Progressive Insurance January 1994 - January 1996
Skills
Social Media, Data Analysis, Direct Marketing, Advertising, Social Media Marketing, Email Marketing, Digital Marketing, Copywriting, Marketing Strategy
Education
Kent State University
Bachelor of Arts (B.A.), Journalism News
Kent State University
Bachelor’s Degree, Journalism News
Mathew Wait's J.Lodge Experience July 2013 - Present
Job Quality Analyst at J.Lodge
Industry Information Technology and Services
Experience
J.Lodge July 2013 - Present
Self-Employed August 2002 - Present
Duluth Public Schools May 2012 - September 2012
Walmart August 2008 - August 2010
TTek Assembilies 2004 - 2006
Skills
Computer Network..., Computer Hardware, Network Administration, Network Systems, Local Area Network, Wide Area Network, Network Security, Network Design, Computer Repair, Computer Security
Education
Brown College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Information and Networking Technology
J.Lodge July 2013 - Present
Self-Employed August 2002 - Present
Duluth Public Schools May 2012 - September 2012
Walmart August 2008 - August 2010
TTek Assembilies 2004 - 2006
Skills
Computer Network..., Computer Hardware, Network Administration, Network Systems, Local Area Network, Wide Area Network, Network Security, Network Design, Computer Repair, Computer Security
Education
Brown College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Information and Networking Technology
EILEEN SHEPARD's J.Lodge Experience August 2013 - Present
Job auditor at JLodge
Industry Professional Training & Coaching
Experience
JLodge August 2013 - Present
Enterprise Rent-A-Car July 2011 - August 2013
Education
Lindenwood University 2006 — 2013
JLodge August 2013 - Present
Enterprise Rent-A-Car July 2011 - August 2013
Education
Lindenwood University 2006 — 2013
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY