Medical Mutual of Ohio
Industry: Health insurance company
DescriptionMedical Mutual of Ohio is an American mutual health insurance company. It is the oldest and largest health insurance company based in Cleveland, Ohio, and serves more than 1.6 million customers. Employing 2,500 people, Medical Mutual is one of the biggest employers in downtown Cleveland. Headquarters: Cleveland, Ohio, United States CEO: Rick Chiricosta (1 Feb 2009–) Number of employees: 2,500 (2013) Founded: 1934 Subsidiaries: SuperMed PPO, Type of business: Mutual organization
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Medical Mutual of Ohio Employees
The Lubrizol Corporation October 2014 - Present
TT electronics, plc (Integrated Manufacturing Services division) July 2011 - October 2014
Novar/Honeywell 2008 - July 2011
STERIS Corporation March 2008 - July 2008
Medical Mutual of Ohio January 2001 - January 2008
OSI Sealants 1997 - 2000
Skills
Product Marketing, Marketing, Marketing Strategy, B2B Marketing, Marketing Communications, Email Marketing, Strategic Communications, SEO, Internal Communications, Creative Direction, Trade Shows, Newsletters, Direct Mail, Integrated Marketing, Social Media Marketing, Brand Development, Digital Marketing, Marketing Management, Corporate Communications, Online Marketing, Direct Marketing, B2B, Advertising, Copywriting, Public Relations, Corporate Branding, Media Relations, Management, Sales, Strategy, Social Media, Market Planning, Leadership, Lead Generation, Website Development, Content Development, Press Releases, Program Management, Budgets, Competitive Analysis, Product Management
Education
John Carroll University BA/Cleveland State University MBA 1999 — 2002
MBA, Marketing
John Carroll University 1988 — 1992
BA, English
Automated Packaging Systems, Inc. February 2015 - March 2015
Briteskies, LLC May 2014 - August 2014
Medical Mutual of Ohio 2011 - 2013
Antares Management Solutions 2006 - 2011
Ceres Group Inc. 2003 - 2006
Adecco Temporary Agency 2002 - 2002
Dillard's 2001 - 2002
Standard Products Company 1995 - 2001
Skills
SQL, Testing, Software Development, IBM iSeries, Access
Education
Cuyahoga Community College 1981 — 1992
Associate of Applied Business - Data Processing (Computer Science)
Lotus Authorized Education Center 1999 — 1999
Certificate of Completion
Polaris Career Center 2003 — 2003
Certificate of Completion
Normandy High School 1977 — 1979
Major: Data Processing
Medical Mutual of Ohio June 2010 - Present
Medical Mutual of Ohio March 2000 - June 2010
Medical Mutual of Ohio January 1997 - March 2000
Medical Mutual of Ohio August 1990 - December 1996
Skills
Customer Relations, Customer Service, Negotiation, Account Management, Healthcare, Health Insurance, Analysis, Claim, Insurance, Employee Benefits, Team Building, Management, Training, Process Improvement, Access
Education
John Carroll University
The University of Akron
Medical Mutual of Ohio February 2014 - Present
Medical Mutual of ohio July 2011 - Present
Blue Cross Blue Shield of Alabama 2007 - 2011
Brookwood Hospital Medplex Outpt Surgery Center 2003 - 2007
St Vincents Medical Center September 2001 - October 2003
The University of Alabama at Birmingham July 2000 - September 2001
Skills
Healthcare, Insurance, HIPAA, Healthcare Management, Customer Service, Long-term Care, Utilization Management, Healthcare Information..., Motivation, Education, Nursing, Building Relationships, Health Insurance, Managed Care
Education
Loyola University of Chicago
BSN, Registered Nursing/Registered Nurse
Amerigroup February 2014 - Present
Cenpatico November 2012 - February 2014
Medical Mutual June 2009 - November 2012
Medical Mutual of Ohio December 2007 - June 2009
Skills
Insurance, Health Insurance, Strategy, Networking, Process Improvement, Healthcare, Financial Analysis, Training, Team Building, Medicare, Recruiting, Management, Managed Care, HIPAA, Strategic Planning
Education
Georgia State University - J. Mack Robinson College of Business 2015 — 2015
Lean Six Sigma Certification - Green Belt
University of Phoenix 2005 — 2007
MBA, Business Administration
Youngstown State University 1998 — 2003
Group Management Services, Inc. May 2014 - Present
Resilience Capital Partners May 2012 - December 2013
Medical Mutual of Ohio January 2008 - April 2012
Accel Group June 2006 - January 2008
Skills
Accounting, Executive..., Customer Service, Financial Analysis, Health Insurance, Sales, Oracle Applications, SAP, PeopleSoft, Salesforce.com, Benefits Administration, Journal Entries, Financial Reporting, Life Insurance, Life & Health Insurance..., DB2, Microsoft Office, Payroll, Accounts Payable, 401k, Bank Reconciliation, Corporate Tax, Private Equity, Human Resources, Presentations, Interviewing Skills, Expense Management, General Ledger, Contact Management, Account Management, Insurance, Microsoft Excel, Management
Education
Indiana Wesleyan University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Kent State University 1990 — 1998
Bachelor of Arts (BA), Music
Novozymes January 2012 - Present
Medical Mutual of Ohio 2003 - February 2012
Medical Mutual of Ohio March 1997 - January 2003
Progressive Corporation January 1996 - March 1997
Office Max 1995 - 1996
Blue Cross Blue Shield of Ohio January 1981 - December 1994
Skills
Employee Relations, Benefits Administration, Organizational..., Recruiting, Employee Benefits, Performance Management, Human Resources, Management, Leadership, HRIS, Employee Engagement, Talent Management, Training, COBRA, Deferred Compensation, Policy, Talent Acquisition, Process Improvement, Mergers & Acquisitions, Personnel Management, Strategy, Vendor Management, Onboarding, Team Management, Succession Planning, Team Building, Start-ups, Strategic Planning
Education
Lake Erie College 2002 — 2004
MBA, Business Management
Malone College 1995 — 1997
BBA, Business Management
Community Energy Advisors, LLC 2013 - Present
Medical Mutual of Ohio January 2011 - July 2013
Medical Mutual of Ohio 1998 - 2011
Cornerstone Physician Management 1997 - 1998
Medimetrix Group 1994 - 1997
U. S. Army Corps of Engineers 1986 - 1992
Education
Duke University - The Fuqua School of Business 1992 — 1994
Master of Business Administration (MBA), Finance and Health Services Management
United States Military Academy at West Point 1982 — 1986
Bachelor of Science (BS), Economics
Vitamix August 2013 - Present
Vitamix November 2012 - August 2013
Balanced Career Solutions, Inc. September 2006 - August 2013
Emerald Resource Group July 1997 - September 2006
Midland Consultants 1994 - 1997
Medical Mutual of Ohio June 1993 - October 1994
Education
John Carroll University 1989 — 1993
BSBA
High school
High school
Trivantage January 2015 - Present
Trivantage September 2012 - January 2015
Trivantage September 2009 - September 2012
Sephora September 2006 - September 2009
Medical Mutual of Ohio May 2007 - August 2007
Trivantage May 2005 - August 2006
Skills
Sales, Customer Service, Account Management, Operations Management, Marketing, Sales Operations, Sales Process, Purchasing, Cold Calling, Microsoft Excel, Leadership, Team Building, Sales Management, Direct Sales, Inventory Management, Product Development, Forecasting
Education
John Carroll University 2008 — 2009
MBA, Management
John Carroll University 2004 — 2008
BSBA, Marketing
Imperial College London 2006 — 2006
Marketing
Medical Mutual of Ohio October 2011 - Present
Medical Mutual of Ohio August 1999 - October 2011
Medical Mutual of Ohio July 1993 - August 1999
Independent Product Manager and Consultant June 1991 - July 1993
PCC Airfoils June 1986 - June 1991
TRW June 1983 - June 1986
Skills
EDI, Business Analysis, SDLC, Process Improvement, SQL, DB2, COBOL, HIPAA, Access, Integration, Software Documentation, Requirements Analysis
Education
Kent State University 1994 — 1997
Bachelor of Business Administration (BBA), Management Information Systems, General
Ahuja Hospital of University Hospitals of Cleveland August 2011 - Present
Flannery Household March 1989 - Present
Private Residence November 2010 - March 2015
Geauga Humane Society Rescue Village September 2002 - November 2005
Medical Mutual of Ohio July 1979 - February 1997
Skills
Word, Excell,..., 10 key numeric keypad, Phone Skills, Customer Service, Techical Support, Oral & Written..., Type 50-60 WPM, Medical Coding, ICD-9-CM, CPT, HCPCS, Windows 7, Windows Vista, Good Organizational..., Committment to Medical..., General Clerical Duties, Filing, Medical Terminology, Human Physiology, Anatomy, Healthcare, Health Insurance, ICD-9, Telephone Skills, HIPAA
Education
Practice Management Institute PMI 2005 — 2007
Certification, ICD-9 CM, CPT, HCPC Coding, 4.0 GPA
Lakeland Community College 2003 — 2003
Certification, ICD-9 CM Coding, 4.0 GPA
Cuyahoga Community College 1986 — 1989
Associate of Arts and Sciences (A.A.S.), Economics and Art History, 3.5 GPA
Medical Mutual of Ohio 1991 - Present
Skills
Account Management, Leadership, Sales Management, New Business Development, Team Building, Strategic Planning, Customer Service, Sales, Marketing Strategy, Team Leadership, Marketing, Training, CRM, Salesforce.com, Marketing Communications
Education
Hondros College
Kent State University
Roundstone Insurance January 2012 - Present
Howard Hanna Real Estate Services May 2004 - February 2012
Embrace Pet Insurance February 2007 - February 2008
Renaissance Health Plan August 2001 - August 2002
Medical Mutual of Ohio June 1990 - May 2001
Education
Malone University 2011 — 2012
Organizational Management
Indiana State University 1973 — 1976
Health Services
Terre Haute South Vigo High School 1971 — 1973
AmTrust Financial Services, Inc. (AFSI) March 2012 - Present
Cleveland Browns May 2011 - March 2012
Mercyhurst College August 2007 - May 2011
Medical Mutual of Ohio May 2010 - August 2010
Skills
VB.NET, T-SQL, SQL Server 2005/2000, Visual Studio 3.5..., ASP.NET, SQL Server, Visual Studio, Web Applications, Microsoft SQL Server, ASP, Stored Procedures, Database Design, Programming, Visual Basic, SQL, Software Design, Web Development, Software Development, OOP, HTML, Databases, VSS, .NET, JavaScript
Education
Mercyhurst College 2007 — 2011
Computer Information Systems/Management Information Systems/Web Information Sytems, Computer Information Systems
US Endoscopy/STERIS Corporation September 2014 - Present
US Endoscopy March 2013 - September 2014
US Endoscopy February 2012 - March 2013
US Endoscopy March 2007 - February 2012
ERICO International Corporation 2005 - 2007
Medical Mutual of Ohio April 2003 - August 2004
Maple Alley Market Research April 2000 - April 2003
Skills
Product Launch, Product Management, Marketing Strategy, Cross-functional Team..., Product Marketing, Competitive Analysis, Product Development, Market Development, Forecasting, Medical Devices, Market Analysis, Market Research, Pricing Strategy, Manufacturing, Team Building, New Business Development, Sales Process, Sales Management, Capital Equipment, Pricing, Marketing, Sales Operations, Selling, Market Planning, Sales Presentations
Education
Denison University 1995 — 1999
BA, English and Economics
John Carroll University
n/a, MBA Candidate
Medical Mutual of Ohio September 2014 - Present
Aquarius Professional Staffing February 2013 - July 2014
Aquarius Professional Staffing October 2012 - February 2013
M Force Staffing, Inc April 2011 - September 2012
Dawson Resources August 2007 - April 2011
Skills
Recruiting, Temporary Placement, Interviews, Screening, Cold Calling, Temporary Staffing, Staffing Services, Account Management, Technical Recruiting, Training, Hiring, Applicant Tracking..., Human Resources, Sourcing, Management, Networking, Benefits Negotiation, Talent Acquisition, Customer Service, Leadership, Business Development, Employee Relations, Video Resumes, Negotiation, Process Improvement, Client Liaison, SDLC, College Recruiting, Strategy, Contract Recruitment, Executive Search, Search, Internet Recruiting, Client Representation, Screening Resumes, Onboarding, Permanent Placement, Talent Management, Resume Writing, Building Relationships, New Business Development, Employee Benefits, Marketing, Time Management, Job Fairs, Full-cycle Recruiting, Customer Relations, Recruitment/Retention, Interviewing, PCR
Education
The Ohio State University 2004 — 2007
BA, Strategic Communications
Miami University 2002 — 2003
Ursuline Academy 1998 — 2002
Texas Instruments November 2014 - Present
Xerox September 2003 - June 2014
BMC Software August 2000 - August 2003
Medical Mutual of Ohio April 1997 - July 2000
Kent State University October 1988 - April 1997
Skills
DB2, Database Administration, SQL, Database Design, SQL Tuning, Disaster Recovery, Unix, Solaris, ITIL, Databases, IBM Mainframe, Operating Systems, AIX, z/OS, TSO, BMC Remedy, JCL, REXX, Scripting, IBM Utilities, Dataflex, Dbase, COBOL, Relational Databases, IMS DB/DC, ADABAS, IDMS, Datacom, Access, Microsoft Word, Microsoft Excel, PowerPoint, IBM AIX
Education
The University of Akron 1984 — 1987
Associate's degree, Data Processing
Kent State University
Bachelor of Applied Science (BASc), Computer Science
Western Reserve Health System August 2013 - Present
Western Reserve Health System January 2013 - August 2013
Nordonia Hills Clinic October 2009 - December 2012
Resource Ready, LLC June 2005 - October 2009
Health Design Plus 2004 - 2005
QualChoice Health Plan April 1998 - June 1999
Medical Mutual of Ohio 1990 - 1998
Blue Cross Blue Shield of Virginia 1982 - 1990
Skills
Microsoft Office 2007, Excel, Project Management, Microsoft Excel, Outlook, Process Improvement, Outsourcing, Microsoft Word, Business Analysis, Strategic Planning, Team Building, Program Management, PowerPoint, Customer Satisfaction, Business Process, Insurance, Account Management, Medicare, Certified Health..., HIPAA, Leadership, Organizational..., Healthcare, Health Insurance, Healthcare Management, Human Resources, Managed Care, Healthcare Industry, Data Analysis
Education
Cuyahoga Community College 2012 — 2012
Pro-Implementation Manager, Health Information Technology - Electronic Medical Records
Malone College
BA, Project Management
Council for Economic Opportunities in Greater Cleveland July 2015 - Present
Gateway Health January 2014 - Present
Consultant December 2012 - December 2013
Medical Mutual of Ohio February 2011 - October 2012
Leadership 18 January 2008 - February 2011
AT&T April 1998 - January 2008
Skills
Public Relations, Fundraising, Media Relations, Community Outreach, Non-profits, Crisis Communications, Public Speaking, Strategic Communications, Government, Policy, Event Planning, Marketing, Public Policy, Nonprofits, Research, Budgets, Leadership, Program Management, Community Development, Strategic Planning, Management
Education
Hampton University 1983 — 1987
Medical Mutual February 2015 - Present
Medical Mutual of Ohio October 2011 - February 2015
Pinnacle Payments LLC May 2011 - October 2011
Hiram College Student Senate September 2010 - May 2011
Hiram College Study Abroad April 2010 - May 2010
Hiram College August 2008 - May 2010
AmTrust Bank June 2009 - August 2009
Ohio Undergraduate Psychology Research Conference April 2009 - April 2009
Hiram College Special Events Office September 2007 - January 2008
Delta Sigma Theta - Teen Lift Program May 2006 - February 2007
Skills
Editing, Fundraising, Public Speaking
Education
Lakeland Community College 2013 — 2014
Paralegal Certificate, Paralegal studies
Hiram College 2007 — 2011
Bachelor of Arts, Psychology
Ohio Jobs & Family Services February 2012 - Present
Sajar Plastics LLC November 2011 - February 2012
Medical Mutual of Ohio May 2011 - September 2011
Babcock & Wilcox March 2004 - February 2011
Chemstress Consultant Company April 1989 - March 2004
Skills
MS Office Suite, Hyperion Planning, Khalix, Project Coordination, Customer Relations, SAP, SAP BPC, AutoCAD, Primavera, Oracle, DB2, Organizational Structure, Prioritization, Goal Oriented, Hard Worker, Primavera P6, Microsoft Office, Organization &...
Education
Malone University 2008 — 2010
MBA, Business Administration
The University of Akron 1991 — 2003
Bachelor of Science, Accountancy
The Leukemia & Lymphoma Society September 2010 - Present
Metheny Weir Painted Finishes June 2008 - June 2010
Medical Mutual of Ohio 1983 - 1991
Blue Cross Blue Shield of Northern Ohio 1981 - 1990
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1981 — 1982
MBA, marketing
University of Notre Dame 1978 — 1980
bachelors degree, business
Medical Mutual of Ohio September 2007 - Present
Sky Insurance January 1998 - September 2007
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Insurance, Disability Insurance, Underwriting, Brokers, COBRA, Account Management, General Insurance, Health Care Reform, PPO, FMLA, 401k, Claim, Life Insurance, Medicare, Process Improvement, Sales, Term Life Insurance
Education
Edison Community College 1997 — 1997
Early Childrood
Wright State University 1995 — 1997
Medical Mutual of Ohio June 2006 - Present
North Ohio Heart Ctr Inc 2005 - 2006
JC Bitar MD, INC 2001 - 2005
Skills
Health Insurance, Insurance, Employee Benefits, Brokers, Underwriting, Managed Care, Process Improvement, Claim, Office Management, Human Resources, Workers Compensation, Disability Insurance, Customer Service, Healthcare, Medicare, Financial Investigation, Coordination of Benefits, Cash Recovery..., Medical Coding, Office Administration, Social Media, Social Media..., Online Research, healthcare..., Physician Relations, Physician Coding, Medical Transcription, Patient Care, Business Networking, Medical Terminology, Medical Billing, Medical Records, medical, File Management, OnBase, Microsoft Office, Outlook Express, researc, Customer Relations, Relationship Building, Customer Satisfaction, customer, Customer Experience, Customer Insight, Community Outreach, Conflict Resolution, Interpersonal..., Data Entry, Data Analysis, Commercial Insurance
Education
Indiana Wesleyan University 2011 — 2014
Bachelor's Degree, Business Administration and Management, General, Summa Cum Laude
Indiana Wesleyan University 2009 — 2011
Associate's Degree, Business Administration and Management, General, 3.95
Ohio Business College-Sheffield 2003 — 2004
Certificate in Medical Billing and Coding, Medical Insurance Coding Specialist/Coder
Lorain County Joint Vocational School District 2002 — 2003
Ohio Real Estate License, Real Estate, Courses completed and license obtained
Medical Mutual of Ohio May 2000 - Present
KeyCorp August 1996 - December 1999
Skills
Customer Service, Leadership, Microsoft Office, Team Building, Medicare, Insurance Claims, 401K and Pension Plans, Corporate Banking, Health Insurance, Training, Claims Management
Education
Indiana Wesleyan University 2009 — 2011
Bachelor’s Degree, Business Management
Indiana Wesleyan University 2007 — 2009
Associate’s Degree, Business Management
Best Western International February 2001 - Present
Medical Mutual of Ohio March 1993 - January 2001
Skills
Accounting, Accounts Payable, Accounts Receivable, Finance, Financial Reporting, PeopleSoft, 10 Key, Hospitality, Hospitality Management, Hotels, Revenue Analysis, Micros, Hotel Management, Account Reconciliation, Front Office, Forecasting, Payroll
Education
Mesa Community College 2004 — 2007
Associates of Applied Arts, Humanity, Business
Epilepsy Foundation of Greater Cincinnati and Columbus 2015 - Present
Mount Carmel Health System 2014 - 2015
Oral and Facial Surgeons of Ohio 2011 - 2014
Franklin University January 2009 - November 2010
Medical Mutual of Ohio 2008 - 2010
Pancreatic Cancer Action Network 2008 - 2009
Capital Area Humane Society 2006 - 2008
Skills
Public Relations, Budgeting, Special Events, Social Media Marketing, Strategic Communications, Community Outreach, Brand Developement, Referral Development, Event Management, Budgets, Marketing Communications, Website Development, WordPress, Fundraising, Advertising, Editing, Marketing, Social Media, Brand Development, Sales, Media Relations, Social Networking, Internal Communications, Project Management, Email Marketing, Event Planning, Press Releases, Photography, Corporate Communications, Marketing Strategy, Facebook, Web Content, Management, Strategic Planning, Public Speaking, Nonprofits
Education
Franklin University 2009 — 2010
Master Degree, Marketing and Communication
The Ohio State University 2003 — 2006
Bachelor, Strategic Communications
Medical Mutual of Ohio October 2013 - Present
Medical Mutual of Ohio October 2011 - September 2013
Medical Mutual of Ohio December 2008 - October 2011
Ernst & Young September 2004 - November 2008
IMS Web Design January 2002 - May 2002
Skills
Six Sigma, Negotiation, Sarbanes-Oxley Act, IT Audit, Process Improvement, Internal Controls, Risk Management, Auditing, Business Analysis, Project Management, Data Analysis, Information Technology, Visio, Internal Audit, Access, Management, SharePoint, Business Process
Education
Ashland University 2010 — 2013
MBA, Finance, Project Management
Miami University 1998 — 2003
BSBA, Management Information Systems, Business-to-Business Marketing with concentration in Law & Commerce
OEConnection (OEC) October 2014 - Present
HMB June 2013 - Present
Rosetta July 2012 - May 2013
Provato January 2012 - August 2012
Kent State University August 2007 - February 2012
Goodyear May 2010 - September 2011
Medical Mutual of Ohio May 2009 - January 2010
Kent State University August 2008 - December 2009
Skills
JavaScript, SQL, Java, HTML, Web Development, CSS, C#, ASP.NET, Visio, SharePoint, Business Analysis, PHP, jQuery, Microsoft SQL Server, Oracle, Visual Studio, Web Applications, .NET, Databases, ASP.NET MVC
Education
Kent State University 2007 — 2011
Computer Science, Math, Business
The Legacy Group July 2014 - Present
COSE January 2006 - December 2013
Medical Mutual of Ohio January 1991 - January 2006
Skills
Health Insurance, Employee Benefits, Consultative Selling, Customer Relations, Customer Service, Selling, Networking, New Business Development, Training, Sales, Customer Satisfaction, Small Business, Access, Advertising, Insurance, Program Management, Leadership, Healthcare, Account Management, Online Marketplace, Strategic Planning, Strategy, Marketing
Education
Cuyahoga Community College
Ernst & Young July 2011 - Present
Ernst & Young October 2010 - July 2011
The Sherwin-Williams Company May 2007 - October 2010
Medical Mutual of Ohio 2007 - 2007
IntelliCorp Records, Inc. 2004 - 2007
Keybank 2001 - 2004
Wyse Advertising 2000 - 2001
Ernst & Young 1995 - 2000
Skills
Process Improvement, Team Building, Project Management, Business Analysis, Vendor Management, Program Management, Strategic Planning, Business Process..., SharePoint, SDLC, Team Leadership, Change Management, Visio, Budgets, Business Intelligence, Information Technology, Analysis, Software Documentation, Management, Leadership, Integration, Disaster Recovery, Strategy, Agile Methodologies, Project Portfolio..., Training, CRM, Cross-functional Team..., Project Planning, Product Management, E-commerce, Enterprise Software, IT Strategy
Education
Kent State University 1988 — 1994
BFA Visual Communication and Design
Lakeland Community College 1986 — 1988
Graphic Design
University of Dayton 1986 — 1986
Euclid Senior High School 1984 — 1986
Villa Angela St. Joseph 1982 — 1984
St. Robert's
Allstar Technologies June 2012 - Present
PartsSource June 2011 - June 2012
Annsol February 2006 - June 2011
Medical Mutual of Ohio 2011 - 2011
V2 Technology April 2005 - September 2006
Life Line Screening October 2001 - March 2005
Ciber Cleveland December 1996 - September 2001
Parker Hannifin April 1987 - April 1994
Skills
C#, Microsoft SQL Server, .NET, Web Services, WCF, Visual Studio, SQL, Project Management, OOP, SDLC, Windows, VB.NET, SSIS, XML, Silverlight, WPF, Visual Basic, ASP.NET, SharePoint, SSRS, Mobile Applications, Web Applications, Software Development
Education
Kent State University 1982 — 1983
Associate, Computer Technology
KZ Ventures, LLC October 2013 - Present
SofLutions, LLC 2008 - Present
Real TLC Investments, LLC September 2006 - Present
RJ Technologies October 2004 - Present
Zahn Properties 1992 - Present
DeVore Technologies October 2011 - April 2013
Corporate College November 2004 - January 2011
Auburn Career Center 2004 - 2009
Medical Mutual of Ohio March 1987 - 2003
Skills
Microsoft Office, SharePoint, Groupwise, Property Management, Property investing, Business Contact Manager, Excel, Documentation, Word, Access, Real Estate, PowerPoint, Public Speaking, Customer Relations, Software Documentation, Process Improvement, System Administration, Software Development, Outlook, Adult Education, Teaching, Training, Visio, Windows 7, Databases, Project Management, Leadership, Business Analysis, Networking, Microsoft Excel
Education
Cuyahoga Community College 1984 — 1991
Business, Computer concepts
West Technical 1982 — 1986
High School Diploma
Copperlite Plumbing Co March 2005 - February 2009
Internal revenue Service 2006 - 2006
Automated Data Processing October 2003 - February 2005
IC Construction Co January 2003 - October 2003
Robert Half January 1999 - January 2002
Medical Mutual of Ohio January 1998 - January 1999
Aristocrat Healthcare Operations Center January 1993 - January 1997
Skills
USA PATRIOT Act, Public Administration
Education
Lorain County Community College 2009 — 2010
pursing Certificate of Proficiency, Public Administration
Columbia High School 1980 — 1980
Elyria West High School 1980 — 1980
Parker Hannifin April 2011 - Present
Medical Mutual of Ohio January 2010 - February 2011
Medical Mutual of Ohio June 2008 - February 2010
IdeaStar November 2007 - April 2008
American Greetings Interactive August 2005 - October 2007
Skills
Primary Research, Secondary Research, Business Process Design, Project Management, Competitive Analysis, Idea Generation, Interviewing Skills, Market Analysis, Market Research, Marketing Strategy, Digital Marketing, Product Marketing, Graphic Design, Creative Writing, Journalism, Fashion Design, Illustration, Marketing, Direct Marketing, Marketing Management
Education
The Ohio State University
BA, History, Sociology
Kent State University
-, Fashion Merchandising and Design
Solon High School
Honors Diploma, A.P. and Honors Coursework
Medical Mutual December 2014 - Present
Medical Mutual of Ohio September 2011 - December 2014
Medical Mutual of Ohio September 2011 - December 2014
Medical Mutual of Ohio April 2011 - September 2011
Medical Mutual of Ohio February 2008 - April 2011
Allstate October 1993 - February 2008
Skills
Human Performance..., Emotional Intelligence..., Customer Relations, Strategic Planning, Program Management, Performance Improvement, Employee Engagement, Customer Service, Insurance, Emotional Intelligence, Coaching, Organizational..., Project Management, Business Analysis, Leadership, Vendor Management, Onboarding, Team Building, Management, Process Improvement
Education
Indiana Wesleyan University 2007 — 2010
MBA, Applied Management
The University of Akron 1987 — 1991
BA, Psychology
AmTrust North America August 2014 - Present
Cincinnati Financial Corporation September 2013 - July 2014
Medical Mutual July 2012 - August 2013
New York Life Insurance Company August 2011 - February 2012
Medical Mutual of Ohio May 2010 - August 2010
Medical Mutual of Ohio May 2009 - August 2009
Skills
Financial Modeling, Underwriting, Healthcare, Insurance, Pricing, Health Insurance, Financial Analysis, Risk Management, Property & Casualty...
Education
Kent State University 2007 — 2011
Bachelor's of Business Administration, Finance
Medical Mutual of Ohio July 2012 - Present
Stone Crossing Solutions April 2011 - September 2012
TEKsystems November 2010 - April 2011
Mainsail Project Solutions, LLC May 2010 - November 2010
Insurance.com February 2001 - May 2009
Skills
Scripting, Quality Assurance, Test Automation, QTP, Quality Control, Agile Methodologies, Automation, Product Development, Process Improvement, Testing, Manual Testing, SDLC, Team Building, Visual Studio, Performance Tuning, Quality Center, Databases, SQL, Leadership, Requirements Analysis
Education
Lakeland Community College 2010 — 2012
IT Business Administration
Brush
Kent State University
Medical Mutual of Ohio December 2013 - Present
EntryPoint Consulting March 2010 - December 2013
ABeam Consulting (USA) May 2006 - August 2009
QI Solutions 2003 - 2006
CoreVal Consulting 2002 - 2003
CCAi Consulting 1999 - 2002
CCAi Consulting November 1997 - 1999
Corsa Performance 1993 - 1997
Skills
Marketing Strategy, Sales Enablement, B2B, Webinars, Case Studies, Creative Direction, Newsletters, Graphics, Demand Generation, Marketing, Product Management, Strategic Planning, Direct Marketing, Integrated Marketing, Marketing Collaboration, Marketing Communications, B2B Marketing, Business Development, Strategy
Education
Kent State University 1986 — 1991
Bachelor of Science (BS), Industrial and Product Design
Hyland, creator of OnBase June 2015 - Present
Hyland, creator of OnBase August 2014 - Present
Medical Mutual of Ohio July 2013 - August 2014
Medical Mutual of Ohio November 2010 - July 2013
Eastern Michigan University Marketing and Communications Department December 2007 - September 2008
Skills
Public Relations, Marketing Communications, Corporate Communications, Internal Communications, Media Relations, Project Management, Account Management, Leadership, Management, Marketing, Newsletters, Press Releases, Social Media, Social Media Marketing, Strategic Planning
Education
Eastern Michigan University 2003 — 2007
B.B.A, Marketing
CareWorks Managed Care August 2010 - Present
The Ohio State University January 2010 - June 2010
Pearson Education June 2009 - August 2009
Engauge (US) April 2009 - June 2009
World Wildlife Fund October 2008 - March 2009
Medical Mutual of Ohio June 2008 - September 2008
Medical Mutual of Ohio June 2007 - August 2007
Skills
Event Management, Promotions, Social Media, Public Relations, Event Planning, Account Management, Corporate Communications, Sales Management, Strategy, Marketing Strategy, Marketing, CRM, Management, Editing, Market Research, Strategic Communications, Student Leadership, Team Leadership, Social Media Marketing, Leadership
Education
The Ohio State University 2007 — 2010
BA, Strategic Communications, Eastern European Languages and Literature- Concentration in Polish
Jagiellonian University 2008 — 2008
Polish Language and Literature
John Carroll University 2006 — 2007
Communications
It Works Global September 2014 - Present
Ernst & Young November 2004 - November 2014
Medical Mutual of Ohio September 2000 - November 2004
Verizon Wireless September 1999 - June 2000
Skills
Knowledge Management, Marketing, Business Development, Strategic Planning, Research, Advertising, Business Planning, Content Management, Event Planning, New Business Development, Communicaitons, Branding Initiatives, Publishing, Training, Instructional Design, Collateral Writing, Program Management, Management Consulting, Project Management, Strategy, Corporate Training, Knowledge Sharing, Analysis, Leadership, Change Management, Business Process..., Budgets, Business Analysis, Project Planning, Sales, Consulting, Social Networking, Marketing Communications
Education
John Carroll University 1995 — 1999
Bachelor of Arts
Normandy High School 1991 — 1995
St. Leo the Great 1983 — 1991
Lake County Telecommunications January 2013 - Present
RawTec Consulting February 2012 - January 2013
Towers Watson January 2011 - February 2012
Towers Watson October 2007 - January 2011
Medical Mutual of Ohio 1990 - 1998
Skills
Active Directory, Sonicwall, Windows Server, Windows 7, Hyper-V, Microsoft Exchange, Microsoft Office, Dell PowerEdge Servers, Microsoft SQL Server, ITIL, Network Administration, Vendor Management, SharePoint, Technical Support, Virtualization, Storage, Troubleshooting, Firewalls
Education
Lakeland Community College 1986 — 1991
Associate's degree, Information Technology, 3.2
Lake Health August 2015 - Present
The MetroHealth System (Cleveland, OH) August 2013 - August 2015
Kaiser Permanenete 2012 - 2012
Medical Mutual of Ohio March 2001 - February 2011
Skills
Employee Benefits, Individual Benefits, Basic Human Resource..., Health Insurance, Human Resources, Benefits Administration, Employee Relations, Analysis, HRIS, Medicare, Insurance
Education
Indiana Wesleyan University 2015 — 2016
Masters of Science (MSM), Management/Human Resources
Indiana Wesleyan University 2011 — 2012
Bachelor, Business Management with a concentration in Human Resources, 3.5 GPA
Autumn Insurance May 2014 - Present
Nature's Nursery February 2013 - June 2014
Medical Mutual of Ohio March 2008 - November 2012
Target Pharmacy, Kroger Pharmacy, Omnicare Pharmacy January 2004 - December 2007
Skills
Health Insurance, Customer Service, Call Center, Healthcare, Excel, Customer Satisfaction, Word, Outlook, Access, Microsoft Office, Customer Relations, Problem Solving, Process Improvement, Compliance, Data Entry, Dispatching, venapuncture, Certified Pharmacy..., Pharmacy Operations, AS400, Avaya, Workforce Management, Inventory Management, Transcription, Newsletter Writing, Newsletter Design, Organizational Behavior, Follow-up, FrontPage, Animal Welfare, Call Centers
Education
Toledo Museum of Art 2013 — 2013
Lampworking
Owens Community College 2009 — 2010
Information Systems Technologies
Henry Ford Community College 1987 — 1999
Music Education
US Bank December 2014 - December 2014
medical mutual of ohio September 1996 - October 2013
Voss Industries, LLC May 1996 - August 1996
Ohio Savings December 1995 - May 1996
Society Bank June 1994 - January 1995
Education
Everest University-South Orlando 2014 — 2016
Bachelor’s Degree, Homeland Security
Everest University-South Orlando 2012 — 2014
Associate’s Degree, Criminal Investigation
The Bill Cunningham Show January 2014 - May 2014
RLC-WVPH 90.3 The Core May 2013 - March 2014
RLC-WVPH 90.3 FM April 2012 - March 2014
RLC-WVPH 90.3 The Core January 2013 - May 2013
RLC-WVPH 90.3 The Core September 2012 - May 2013
Medical Mutual of Ohio June 2012 - August 2012
The Call & Post Newspaper May 2010 - May 2010
Skills
Newspapers, Radio, Adobe Audition, Adobe InDesign, Adobe Photoshop, Adobe Premiere, iMovie, Burli Newsroom System, Editing, Creative Writing, Event Planning, Microsoft Office, Social Media, Public Speaking, Proficient in Microsoft...
Education
Georgetown University 2014 — 2016
Master of Professional Studies (M.P.S.), Journalism
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2014
Bachelor of Arts (B.A.), Journalism and Media Studies
Colonial Life May 2012 - Present
Medical Mutual of Ohio April 2001 - May 2012
Carolina Care Plan, Inc January 2004 - May 2008
Rural Metro Ambulance November 1998 - April 2001
Quebecor World Printing January 1996 - November 1998
Skills
Employee Benefits, Benefits Administration, Human Resources, Employee Engagement, HRIS, Recruiting, Talent Management, Performance Management, Health Insurance, Organizational..., FMLA, Applicant Tracking..., Leadership Development, Legal Compliance, Coaching, Succession Planning, Onboarding, COBRA, Talent Acquisition, New Hire Orientations, Change Management, Strategic Planning, Policy, Conflict Resolution, Training, Temporary Placement, Personnel Management, Internet Recruiting, Sourcing, Compensation & Benefit, Executive Pay, Strategic Human..., Team Building, Technical Recruiting, Employee Training, Interviews, Workers Compensation, Process Improvement, Payroll, Labor Relations, Workforce Planning, Employment Law, HR Transformation, Leadership, Performance Appraisal, Organizational..., Career Development, PeopleSoft, Benefits Negotiation, HR Policies
Education
Loras College 1993 — 1997
BA, Human Resources
United States Court of Appeals for the Eleventh Circuit August 2014 - Present
Quinn Emanuel May 2013 - August 2013
United States District Court for the Southern District of Ohio May 2012 - August 2012
KeyBanc Capital Markets April 2011 - June 2011
Medical Mutual of Ohio June 2010 - August 2010
Skills
Corporate Law, Legal Writing, Intellectual Property, Securities Regulation, Appeals, Courts, Contract Law, Constitutional Law, Civil Procedure, Securities Litigation, Bankruptcy, Judicial Review, Litigation, Commercial Litigation, Civil Litigation, Business Litigation, Federal Courts, Jurisdiction, Legal Research, Microsoft Office, Westlaw, LexisNexis, Research
Education
Duke University School of Law 2011 — 2014
JD
The Ohio State University - The Max M. Fisher College of Business 2007 — 2011
BSBA, Finance
Medical Mutual of Ohio 2002 - Present
Education
Case Western Reserve University - Weatherhead School of Management
Master of Business Administration
Miami University
Bachelor of Science, Finance
Oswald Companies February 2015 - Present
Gallagher Benefit Services June 2012 - January 2015
Grossman & Associates, Inc. April 2003 - July 2012
Anthem Blue Cross Blue Shield October 2002 - April 2003
Medical Mutual of Ohio 1998 - October 2002
Skills
Employee Benefits, Account Management, Insurance, Sales, Disability Insurance, Underwriting, Managed Care, Medicare, Term Life Insurance, Process Improvement, COBRA, Strategic Planning, Long-term Care, Workers Compensation, Health Insurance, Health Savings Accounts, Brokers, Life Insurance
Education
Cuyahoga Community College 1985 — 1988
Acccounting
STERIS Corporation May 2013 - Present
STERIS Corporation March 2012 - Present
Medical Mutual of Ohio March 1993 - February 2012
Medical Mutual March 1993 - February 2012
Skills
Employee Benefits, Employee Relations, Benefits Administration, FMLA, Onboarding, Deferred Compensation, Talent Management, Applicant Tracking..., Performance Management, Human Resources, Employee Engagement, Recruiting, COBRA, Process Improvement
Education
Franklin University
Bachelor of Science, Human Resources
Bladen Healthcare June 2006 - Present
Wadsworth Rittman Hospital January 2000 - March 2006
Medical Mutual of Ohio August 1998 - October 2000
Skills
Quality Assurance, Microsoft Office, Project Management, Project Planning, Education, Risk Management, Risk Assessment, Harm Reduction
Education
Regis University 1999 — 2001
Master of Business Administration (M.B.A.), Finance and Financial Management Services
James Madison University 1984 — 1986
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Profero Solutions 2004 - Present
Cleveland Clinic 2004 - Present
NI Healthcare 2006 - 2007
Medical Mutual of Ohio January 1999 - May 2004
Education
Kent State University
Management Information Systems
Medical Mutual of Ohio 2009 - Present
Akron Children's Hospital July 2006 - September 2009
Ernst & Young LLP April 1987 - June 2006
Education
Isenberg School of Management, UMass Amherst
BBA; MBA
Pharmacy Counter at ProMedica May 2014 - October 2014
Medical Mutual of Ohio January 2012 - August 2013
Medical Mutual of Ohio January 2005 - January 2012
Medical Mutual of Ohio January 2001 - January 2005
Skills
Underwriting/..., Management, Call Centers, Accounts Receivable, Customer Satisfaction, Customer Service, Account Reconciliation, Microsoft Excel, Accounting, Microsoft Word, Claim, PowerPoint
Education
Lourdes University 2009 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Davis College 1998 — 2002
Associate's degree, Business Office Administration/ minor in Applied Business
Bank of America July 2013 - Present
Bank of America July 2011 - June 2013
Merrill Lynch August 2010 - December 2010
Medical Mutual of Ohio May 2010 - August 2010
CVS September 2005 - August 2009
Skills
Customer Service, Financial Analysis, Microsoft Excel, PowerPoint, Credit, Banking, Leadership
Education
High Point University 2007 — 2011
B.S., Actuarial Science and Finance
American Greetings May 2012 - Present
Agilysys September 2010 - June 2012
Medical Mutual of Ohio November 2006 - September 2010
Medical Mutual of Ohio November 2005 - November 2006
Medical Mutual of Ohio December 2002 - November 2005
Penske Logistics February 2001 - December 2002
Gould Electronics 1997 - February 2001
Skills
Oracle E-Business Suite, Hyperion, Microsoft Office, Accounting, GAAP, Tax, SEC reporting, Financial Analysis, Fixed Assets, Financial Reporting, Account Reconciliation, Journal Entries, Excel, Word, Access, Compliance, Process Improvement, Outlook, PowerPoint, Analysis, Consolidation, General Ledger, Reconciliation, Documentation
Education
The University of Akron 2006 — 2009
Master, TAX
Lake Erie College 1997 — 2001
BS, Accounting
Riverside High School
Medical Mutual of Ohio July 2012 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
Lakeland Community College
Cleveland Clinic August 2013 - Present
Medical Mutual of Ohio July 2012 - August 2013
Parker-Hannifin December 2005 - June 2012
Fast Blvd 2010 - 2011
Lakeland Community College 2010 - 2011
Progressive Insurance October 2001 - December 2005
Eclipse Solutions Group April 2000 - October 2001
Ernst & Young October 1998 - April 2000
Proforma / InaQuest 2000 - 2000
Progressive Insurance June 1997 - October 1998
Skills
SharePoint, Microsoft SQL Server, DB2, JavaScript, Project Management, ASP.NET, Visual Basic, VB.NET, C#, .NET, Visio, IIS, Software Development, jQuery, Mobile Applications, CSS3, WFC, AJAX, Sitecore, LINQ, Agile Methodologies, Visual Studio, Web Services, ASP, XML, ASP.NET MVC, Web Applications, VBScript, Databases
Education
John Carroll University 1988 — 1993
Bachelor of Science, Computer Science
Lake Catholic 1984 — 1987
Medical Mutual of Ohio February 1987 - Present
Education
Lake Erie College 1996 — 2006
BS, Business Mgmt
Medical Mutual of Ohio January 2011 - Present
Medical Mutual of Ohio May 2009 - April 2011
Medical Mutual of Ohio June 2000 - March 2009
Medical Mutual of Ohio July 1998 - June 2000
Skills
Employee Benefits, Key Account Management, Insurance Consulting, Disability Insurance, Health Insurance, Health Savings Accounts, Insurance, Sales, Strategy, Brokers, Life Insurance, Medicare
Education
Kent State University 1992 — 1996
Rhetoric & Communications
UCB, Inc. May 2007 - January 2015
TNS 2006 - 2007
TNS 2003 - 2005
NFO Research, Inc. January 1999 - 2003
BC&BS of Michigan October 1995 - January 1999
Medical Mutual of Ohio December 1986 - May 1995
Skills
Human Resources, Process Improvement, Employee Relations, Leadership, Recruiting, PeopleSoft, HRIS, Employee Benefits, Customer Service, Budgets, Payroll, Onboarding, Policy, FMLA
Education
Lourdes College 1990 — 1994
Bachelor of Arts (BA), Human Resources Management/Personnel Administration, General
Anthem June 2013 - Present
Medical Mutual of Ohio January 2007 - May 2013
Medical Mutual of Ohio December 1996 - December 2006
City of Northwood 2004 - 2006
Northwestern Mutual Life January 1996 - October 1996
Skills
Underwriting, Insurance, Healthcare, Analysis, Data Analysis, Management, Communication Skills, Life Insurance, Microsoft Excel, Employee Benefits, Health Savings Accounts, Medicare, Claim
Education
Heidelberg University 2005 — 2007
MBA, Business
University of Toledo 1991 — 1995
Bachelor of Business Administration, Accounting
Medical Mutual of Ohio January 1989 - Present
City of Cleveland 1983 - January 1989
Clifton Gunderson LLP 1983 - 1983
Skills
CISA, PMP, CBCP, CCP, Disaster Recovery, APP, IT Audit, CRISC, Project Planning, Information Technology, IT Strategy, Visio, Vendor Management, SharePoint, IT Management, Business Analysis, Enterprise Architecture, Security, Business Intelligence, Integration, Software Documentation, Process Improvement, IT Service Management, Management
Education
Kent State University - Graduate School of Management 2000 — 2001
Certificate, MBA Essentials Certificate Program
Cleveland State University - Nance College of Business Administration 1978 — 1982
BBA, Accounting, IT, Economics
Medical Mutual of Ohio February 2006 - Present
Equitec May 2005 - January 2006
Cole National Corporation May 2003 - February 2005
Cole National Corporation August 2000 - April 2003
Cole National Corporation May 1988 - July 2000
Skills
Technical Writing, Project Management, Strategic Planning, Analysis, Editing, Social Media, Proposal Writing
Education
Cuyahoga Community College
Associate's Degree, Law Enforcement
Medical Mutual of Ohio July 2007 - Present
Progressive Insurance 2003 - 2007
Agilysys 2000 - 2003
Cardinal Home Products April 1998 - April 2000
Renaissance October 1997 - December 1998
Skills
C#, TFS, Agile Methodologies, .NET, Project Management, JavaScript, Microsoft SQL Server
Education
Lakeland Community College 1997 — 2004
Associates, Computer Arts
Medical Mutual IT April 2008 - Present
Medical Mutual of Ohio April 2008 - April 2012
Progressive insurance March 2002 - November 2007
Skills
Insurance, Process Improvement, Business Analysis, MS Project, SDLC, SQL, Requirements Gathering, Mainframe, Project Management, SharePoint, Business Intelligence, Visio, Disaster Recovery, PMP, IT Strategy
Education
Kent State University 1981 — 1985
BA Business Admin /, Computer Science
The Ohio State University 1980 — 1981
Engineering
Dyke Yaxley December 2011 - December 2013
Roetzel & Andress October 2010 - June 2011
Cleveland Medical Devices (CleveMed) 2005 - 2008
Biomec, Inc. 2002 - 2002
MMC 20/20 1998 - 2001
The Prime Network 1997 - 1998
Medical Mutual of Ohio 1993 - 1997
Skills
Market Research, Newsletters, Advertising, Promotions, Email Marketing, Trade Shows, Market Planning, Press Releases, Marketing Strategy, Product Development, Strategic Planning, Corporate Communications, Healthcare, PowerPoint, Writing, Product Management, Event Management, Budgeting, Event Planning, Marketing Management, Editing, Medical Devices, Brand Development, Internal Communications, Marketing Research, Product Marketing, Marketing, Integrated Marketing, Public Relations, Sales, Product Launch, Creative Direction, Social Networking, Social Media, Social Media Marketing, Direct Marketing, Copywriting, Strategic Communications, Media Relations, Online Marketing, Marketing Communications, Strategy, Budgets, Project Management
Education
Weatherhead School of Management at Case Western Reserve University 1999 — 2002
MBA, Marketing, Finance and Banking, Healthcare Finance
John Carroll University 1991 — 1995
BS, Economics
Cleveland Clinic June 2007 - June 2015
Lake Metroparks June 1996 - January 2011
Medical Mutual of Ohio 1998 - 2007
Skills
Healthcare, Healthcare Information..., Strategic Planning, Program Management, Informatics, Leadership, Public Speaking, EHR, Healthcare Management, Project Management, Analysis, Process Improvement, Team Building, EMR
Education
Kent State University
Bachelor of Science, Conservation of Natural Resources
Lakeland Community College
Medical Mutual of Ohio November 2010 - Present
Skills
Accounting, General Ledger, Financial Reporting, Excel, Insurance, Health Insurance, Compliance, Data Analysis, Microsoft Office, Monthly Close, Accruals, Journal Entries, Year End Close, Treasury Functions, Account Reconciliation, Expenses, Reconciliation, Analysis, Financial Accounting, Internal Controls, Balance, Microsoft Excel
Education
The University of Akron 1988 — 1991
Bachelor's, Accounting
Lorain County Community College 1983 — 1987
Associate, Business
Marion L. Steele 1979 — 1983
Convergent Media Systems 2012 - Present
Wells Fargo March 2004 - Present
Freightliner LLC 1998 - 2003
Medical Mutual of Ohio 1982 - 1998
Fisher Foods Inc 1975 - 1981
Skills
Business Analysis, IT Strategy, Software Project..., Software Development, SharePoint, Visio, Enterprise Architecture, Team Leadership, Management, Business Process..., Agile Methodologies, Software Documentation, Cross-functional Team..., ITIL, Requirements Gathering, SQL, Risk Management, Project Delivery, Quality Assurance, Resource Management, IT Management, Leadership, DB2, Data Warehousing, Access, COBOL, Six Sigma, Strategy, Certified Project..., Mainframe, Operations Management, Systems Analysis, JCL, User Acceptance Testing, Data Center, TSO, Account Management, Data Analysis, Planview, Analysis, Information Technology, Outsourcing, CRM, Telecommunications, Mergers & Acquisitions, CMMI, Agile Project Management, SaaS, Project Management
Education
Kent State University
mmoh.com November 1986 - Present
Medical Mutual of Ohio 1986 - Present
Marriott International 2004 - 2008
First Bank NA June 1984 - November 1986
Skills
Health Insurance, Employee Benefits, Leadership Development, Healthcare, Call Center, Underwriting, Insurance, Benefits Administration, Disability Insurance, Property & Casualty..., Customer Service, Medicare, Life Insurance, Coaching, Outlook, Process Improvement, Customer Satisfaction, Account Management, Sales, Term Life Insurance, Claim, Health Savings Accounts, General Insurance, Managed Care, Brokers
Education
Cuyahoga Community College
CDC, Atlanta June 2008 - Present
Medical Mutual of Ohio June 2007 - May 2008
E & Y January 2006 - May 2007
Education
Jawaharlal Nehru Technological University 1999 — 2003
B.Tech, Computer Science & Engineering
Medical Mutual of Ohio June 2008 - Present
Education
Kent State University 1999 — 2004
Bachelors, Organizational Communication
GOJO Industries January 2012 - Present
The Goodyear Tire & Rubber Company November 2010 - January 2012
Medical Mutual of Ohio January 2008 - November 2010
Medical Mutual of Ohio June 2006 - January 2008
Ceres Group, Inc. April 1999 - June 2006
Skills
Employee Benefits, FMLA, Benefits Administration, COBRA, HRIS, Human Resources, Organizational..., Performance Management, Health Insurance, Insurance, Process Improvement, Incentive Programs, Talent Management, Employee Relations, Applicant Tracking..., Management, Deferred Compensation, Executive Pay, Labor Relations, Onboarding, Compensation & Benefit, New Hire Orientations
Education
Kent State University 1995 — 1997
Masters, Public Administration
Kent State University 1989 — 1993
B.A., History
Medical Mutual of Ohio July 2007 - Present
Medical Mutual of Ohio September 1993 - July 2007
Medical Mutual September 1977 - September 1993
Skills
Employee Benefits, Health Insurance, Medicare, Claim, Insurance, HIPAA, Disability Insurance, Underwriting, Medicaid, Workers Compensation, Benefits Administration, Healthcare, Managed Care, Health Savings Accounts, Network Development, PPO, Provider Relations, Process Improvement, Life Insurance
Education
Cuyahoga Community College
Lincoln West High School
Findley Davies, Inc. December 2005 - Present
Medical Mutual of Ohio June 2005 - December 2005
Aliquant 2004 - 2005
Findley Davies, Inc. May 2002 - May 2004
Skills
Pensions, Actuarial Science, Employee Benefits, Defined Benefit, Pension Administration, Actuarial Consulting, Retirement, ERISA, Retirement Plan..., Benefits Administration, 401k, Defined Contribution, Pension Funds, Executive Pay, HR Consulting, Access, Qualified Retirement...
Education
John Carroll University 1998 — 2002
B.S., Mathematics
John Carroll University 1998 — 2002
Bachelor of Science (BS), Mathematics
TRANZACT September 2011 - Present
Medical Mutual of Ohio June 2010 - Present
Small Business Insurance Agency October 2007 - January 2010
Pivot 2007 - 2010
Assurant Health 1986 - 2007
John Alden Life Insurance Company 1986 - 2007
Education
Mount Vernon Nazarene University 1983 — 1984
Westerville South 1979 — 1983
Franklin University
Bachelors, Business Administration
Medical Mutual of Ohio March 2009 - Present
Shannon's Soaps September 2011 - Present
Key Bank September 2005 - November 2008
Summit Racing Equipment May 2004 - September 2005
Edgepark Surgical 2001 - 2003
Rockwell Automation 1998 - 2001
Skills
SEM, E-commerce, Web Analytics, SEO, Online Advertising, User Experience, Competitive Analysis, Marketing, Integrated Marketing, B2B, Email Marketing, Interactive Marketing, PPC, Web Marketing, Copywriting, Project Management, Online Marketing, Analytics, Web Development, Direct Marketing, Advertising
Education
Weatherhead School of Management at Case Western Reserve University 2000 — 2001
MBA, Marketing, MIS
John Carroll University 1993 — 1997
BSBA, Marketing
Medical Mutual of Ohio July 2005 - Present
Skills
Healthcare, HIPAA, Call Center, Data Analysis, Access, Customer Service, Analysis, Strategic Planning, Insurance, Team Leadership, Microsoft Office, Telecommunications, Training, Operations Management, Visio, Call Centers, Health Insurance, Project Management, Process Improvement, Team Building
Education
Hiram College
BA, Social Sciences
Western Reserve Area Agency on Aging May 2011 - Present
Saints Robert & William Catholic Parish March 2003 - Present
Western Reserve Area Agency on Aging September 2001 - March 2011
Medical Mutual of Ohio July 1991 - March 2000
Reliance Electric 1985 - 1987
Skills
Microsoft Word, Nonprofits, Microsoft Excel, PowerPoint, Access, Customer Service, Event Planning, Microsoft Office, Outlook, Social Media, Community Outreach, Public Speaking, Volunteer Management, Healthcare, Fundraising, Program Development, Newsletters, Strategic Planning, Budgets, Administration, Case Management, Home Care, Administrative..., Training, Supervisory Skills, Data Entry, Time Management, Editing, Medicare, Healthcare Management, Analysis, Program Management
Education
Lakeland Community College 1985 — 1989
Asociates, Information Systems
Euclid High School 1981 — 1985
High School
Medical Mutual of Ohio September 2009 - August 2012
Akron Children's Hospital July 2006 - September 2009
Ernst & Young April 1987 - June 2006
Ernst & Young LLP 1987 - 2006
Skills
Financial Analysis, Finance, Budgets, Accounting, Financial Reporting, Sarbanes-Oxley Act, Process Improvement, Mergers & Acquisitions, Leadership, Strategic Planning, Financial Modeling, Management, Internal Controls, Healthcare, Auditing, General Ledger, Health Insurance, Insurance, Risk Management, Internal Audit, Employee Benefits, Forecasting
Education
University of Massachusetts at Amherst - Isenberg School of Management 1965 — 1969
BBA, MBA
Medical Mutual March 2010 - Present
Medical Mutual of Ohio September 2005 - March 2010
United States Postal Service September 2002 - September 2005
Trumbull County Engineers June 2000 - September 2002
Rainbow Lanes August 1996 - September 2002
Warren Tribune June 1993 - August 1996
Skills
Health Insurance, Insurance, Claim, Claims Management, Underwriting, Property & Casualty..., Disability Insurance, Workers Compensation, General Insurance, Life Insurance, Employee Benefits, Medicare, Claims Resolution, Term Life Insurance, Commercial Insurance, Customer Service, Access, Professional Liability, Managed Care, Risk Management, Outlook
Education
Kent State University 1997 — 2002
Bachelor's degree, Computer Science
LaBrae High School 1994 — 1997
Diploma, Computer Science
Howard Hanna Real Estate Services March 2012 - Present
Howard Hanna December 2008 - Present
Howard Hanna 2003 - December 2008
Howard Hanna 1995 - December 2003
Medical Mutual of Ohio 1994 - 1995
CNA Insurance 1970 - 1994
Skills
Marketing, Relocation, Sellers, Buyer Representation, Short Sales, Condos, Single Family Homes, Foreclosures, Referrals, Listings, Real Estate, Selling, REO, Investment Properties, Luxury, Leadership, Investors, Residential Homes, Seniors, Real Estate Transactions, New Home Sales, Recruiting, First Time Home Buyers, Sales Management, Marketing Strategy, Move Up Buyers, Resellers, Real Estate Development, Real Property, Management, HUD, Sales, Property Management, Townhomes, Buyers, Training, Commercial Real Estate
Education
Kent State University 1968 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Kent State University 1968 — 1974
Bachelor's degree, Business
Blue Shield June 2007 - Present
Kaiser Permanente November 2003 - June 2007
Medical Mutual of Ohio May 2002 - November 2003
Skills
Actuarial Science, Health Insurance, Underwriting, Risk Management, Microsoft Excel, Employee Benefits, Medicare, Insurance, Health Care Systems, Claims Repricing, Provider Network..., Claims, Healthcare data, Claim, Access, Healthcare, Managed Care, Analysis, Actuaries, Pricing, Data Analysis
Education
The Ohio State University 1999 — 2002
M.S., Statistics
Nanjing University 1996 — 1999
M.S., Chemistry
Jilin University 1992 — 1996
B.S., Chemistry
UPS 2014 - Present
Medical Mutual of Ohio January 2009 - June 2014
Bill Heard Enterprises 1994 - 2006
Skills
Automotive, Microsoft Office, Microsoft Excel, Customer Service, Lean Manufacturing, Negotiation, Strategic Planning, Project Management, Product Development, Continuous Improvement, Microsoft Word, Sales Management, Manufacturing, PowerPoint, Six Sigma, Leadership, Analysis, Training, Process Improvement, Team Building
Education
Georgia State University - J. Mack Robinson College of Business
Economics
Medical Mutual of Ohio June 2007 - Present
Avery Dennison June 1993 - April 2007
Skills
Project Management, Contract Negotitations, Technology Planning, Vendor Management, Process Improvement, Cross-functional Team..., Change Management, Business Analysis, Strategic Planning, Team Leadership, IT Strategy, Program Management, Team Building, Coaching, Product Development, Operations Management, Account Management, IT Management, Contract Negotiation, Insurance, Risk Management, Leadership, Telecommunications, Management, Software Documentation, Integration, Business Process..., Disaster Recovery, Customer Service
Education
Kent State University
Elementary Education
Direct Recruiters, Inc. 2011 - 2013
Medical Mutual of Ohio May 2007 - October 2011
Lorain National Bank February 1991 - April 2007
Midwest Bank and Trust Company March 1984 - June 1990
Skills
Sales Process, Operations Management, Administration, Negotiation, New Business Development, Competitive Analysis, profit and loss..., Sales Presentations, Presentation Development, Employee Benefits, Benefits, Health Insurance, Strategic Planning, Healthcare, Customer Relations, Health, Leadership Development, Performance Management, Coaching, Account Management, Team Building, Term Life Insurance, Business Development, Disability Insurance, Life Insurance, Health Savings Accounts, Management, Employee Relations, Benefits Administration, COBRA, Underwriting, Recruiting, Budgets, Insurance, Medicare, Sales Management, Customer Service, Process Improvement, System Administration, Sales, Organizational..., Team Leadership, Leadership
Education
Kent State University 1972 — 1975
Bachlor of Science, Education
shaker
shaker
Cleveland Rape Crisis Center October 2010 - Present
Medical Mutual of Ohio June 2009 - Present
Intellinet January 2009 - June 2009
Skills
Data Analysis, Microsoft Office, Customer Service
Education
Miami University 2004 — 2008
BA, Psychology & Political Science
Paragon Consulting Group 2011 - 2011
Medical Mutual of Ohio June 2010 - December 2010
Litigation Management Inc 2010 - 2010
Skills
Microsoft SQL Server, ASP.NET, C#, VB.NET, C# 4.0, VBScript, QlikView Development, Software Documentation, .NET, T-SQL, TFS, SSRS, XML
Education
John Carroll University 1977 — 1981
BS, Business Administration
Medical Mutual of Ohio 1997 - Present
MMO 1984 - Present
Skills
Health Insurance
Education
Indiana Wesleyan University 2002 — 2007
Bachelors, Business Management
Warrensville Heights School District August 2014 - Present
Medical Mutual of Ohio February 2007 - October 2014
Skills
Claim, Brokers, Health Insurance, Invoicing, Employee Benefits, Insurance, Risk Management
Education
University of Phoenix - Online 2011 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
Hiram College 2004 — 2006
Bachelor of Arts (B.A.), Business Administration and Management, General
Acme Fresh Market February 2014 - Present
Acme Fresh Market June 2013 - February 2014
Acme Fresh Market January 2013 - February 2014
Krieger's Health Food Market July 2012 - January 2013
B. Berger, Inc. April 1998 - August 2012
Kimmelman & Co. (now Redwood Management, Inc.) 2003 - 2005
I. D. Images, Inc. 1996 - 1998
Medical Mutual of Ohio 1988 - 1994
Skills
Event Planning, Underwriting, Microsoft Office, Coaching, Creative Writing, Sales, Cashiering, Customer Service, PowerPoint, Teaching, Marketing, Team Building, Hospitality, Data Analysis, Microsoft Word, Merchandising, Research, Time Management, Data Entry, Microsoft Excel, Strategic Planning, Nonprofits, Public Speaking, Facebook
Education
Hiram College 1982 — 1987
BA, Mathematics, Secondary Education
Cleveland Clinic March 2010 - September 2013
Mutual Health Services/formerly Antares March 2001 - June 2009
CGI Federal/Formerly Orion Consulting Inc 1995 - 2000
Medical Mutual of Ohio January 1980 - December 1994
Skills
Medical Coding, Insurance, CPT, Claim, Training, Medicare, Curriculum Development, Health Insurance, Process Improvement, Healthcare, ICD-9, Hospitals, EHR, HIPAA, Training Specialist, Medical Billing, System Structuring
Education
Cuyahoga Community College 1980 — 2009
Health Information Management
Prospect Hall College 1977 — 1979
Associate Business Management, Business
Marketing Management Consultant December 2013 - Present
United Way of Central Ohio August 2014 - January 2015
Medical Mutual of Ohio March 2000 - December 2013
Skills
Employee Benefits, Marketing Management, Strategic Planning, Team Leadership, Banking, Financial Analysis, Product Management, Marketing Strategy, B2B Marketing Strategy, Identifying New Revenue..., Relationship Development, Public Speaking, Management, Sales Management, Process Improvement, Account Management, Product Marketing, Project Management, Strategy, Leadership, Marketing
Education
University of Iowa - Henry B. Tippie College of Business 1997 — 1999
MBA, Marketing Management
Miami University 1989 — 1994
B.S. in Business, Marketing
Medical Mutual of Ohio April 2002 - Present
Skills
Microsoft Office, PowerPoint, English, Microsoft Word, Research, Customer Service, Microsoft Excel, Windows, Event Planning, Teaching, Budgets, Negotiation, Team Leadership
Education
Davis College 2000 — 2003
Associate's degree in Business Management , Business Administration and Management, General
Medical Mutual of Ohio July 2008 - Present
SchoolOne November 2005 - July 2008
Ion Health May 2005 - December 2005
QualChoice Health Plans July 1997 - May 2005
Skills
Health Insurance, HIPAA, Business Analysis, Software Documentation
Education
John Carroll University 1986 — 1990
BA, Elementary Education
Medical Mutual of Ohio June 2000 - Present
Kirby Company June 1998 - June 2000
Tower City Drug 1993 - 1996
Skills
Health Insurance, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Retail Sales, Order Processing, Accounts Receivable, Customer Service, Food Service, Outlook, Access
Education
Indiana Wesleyan University 2010 — 2015
Associate, Business Management, 3.559
Parma Senior High 1982 — 1986
Diploma, General Study with minor in Business
Medical Mutual of Ohio March 1982 - Present
Skills
Microsoft SQL Server, Disaster Recovery, Oracle, SQL, PL/SQL, Databases, Linux, Database Design, SDLC, Windows Server, Data Warehousing, SharePoint, VMware, .NET, Active Directory, Unix, ASP.NET, ETL, SAN, Data Modeling, Servers, Business Analysis, Integration, Database Administration, T-SQL, ITIL, Business Intelligence
Education
Cuyahoga Community College
Micro Computers
Medical Mutual of Ohio February 2008 - March 2012
HCA Healthcare - Emory Johns Creek Hospital January 2007 - November 2007
HCA Physician Services January 2004 - December 2006
Pinnacle Health Group March 2002 - December 2003
TMP Worldwide October 2000 - March 2002
Skills
Physicians, Managed Care, Provider Relations, Medicare, Healthcare, Healthcare Management, Network Development, Health Insurance, Medicaid, Hospitals, Healthcare Information..., Process Improvement, Strategic Planning, Leadership, Business Analysis, HIPAA, Project Management, Team Building, Customer Service, Access
Education
Kent State University 1997 — 2000
Bachelor of Business Administration (BBA), Marketing and Operations Management
Cuyahoga Community College 1995 — 1997
SAIC October 2012 - Present
Volt October 2012 - Present
Gate Gourmet September 2011 - September 2012
strategic system, Inc August 2006 - September 2012
KPMG July 2010 - October 2011
Aflac December 2007 - June 2010
Key Bank January 2007 - November 2007
medical mutual of ohio 2006 - 2007
Skills
J2EE, EAI, SOA, Web Services, Integration, XML, Java, SQL Server, SOAP, PL/SQL, ESB, SQL, Middleware, SAP, B2B, Websphere, Requirements Analysis, webMethods Integration..., webMethods, Java Enterprise Edition, Enterprise Software, Struts, Databases, Architecture, JSP, Business Analysis, Servlets, UML, Weblogic, Business Process Design, JMS, JDBC, SDLC, Microsoft SQL Server, Oracle, Solution Architecture, Data Warehousing, Software Project..., Agile Methodologies, Enterprise Architecture, Unix, Scrum, Requirements Gathering, .NET
Education
Eastern Illinois University 2004 — 2005
MS, computer science
Kakatiya University 2000 — 2004
B Tech, Information technology
Medical Mutual of Ohio 1992 - Present
Skills
Software Project..., Software Development..., Team Leadership, Oral & Written..., Mentoring, Healthcare Information..., Programming, Coding Standards, Object-oriented Software, Distributed Development, Web Development, Visual Studio, .NET, VB.NET, C#, HTML, ASP.NET AJAX, NUnit, IBM Mainframe, COBOL, Stored Procedures, Batch Programming, JCL, SQL DB2, Document Management, OCR, Captiva, Microsoft Office
Education
Kent State University
B.S.
Cleveland Foodbank August 2011 - Present
University Hospitals February 2005 - August 2011
Medical Mutual of Ohio December 1986 - February 2005
Skills
Community Outreach, Event Management, Fundraising, Event Planning, Nonprofits, Grant Writing, Community Development, Public Speaking, Non-profits, Volunteer Management, Marketing
Education
The Ohio State University 1973 — 1974
Indiana Wesleyan University
B.S., Management
The Alpha Group Agency November 1997 - Present
Medical Mutual of Ohio April 1990 - November 1997
Skills
Health Insurance, Team Building, Disability Insurance, Brokers, Health Savings Accounts, Employee Benefits, Sales, Account Management, Insurance
Education
Kent State University 1984 — 1988
BA, Communications
Regions Financial Institution April 2008 - Present
Insurance and Customer Service Private Corporations April 2003 - January 2008
Brooks Insurance January 2005 - September 2007
Medical Mutual of Ohio February 2002 - January 2005
Columbia Gas of Ohio November 1981 - June 2002
Columbia Gas of Ohio November 1981 - April 2001
Education
Faulkner University
Bachelor Business Administration, Business
Faulkner University
BA, Business
UnitedHealth Group August 2013 - Present
Northwest State Community College August 2011 - August 2013
Department of Health February 2008 - August 2011
Medical Mutual of Ohio May 1998 - February 2008
Owens Community College August 2000 - May 2006
Skills
Nursing, Healthcare, Hospitals, Medicare, Teaching, Higher Education, Public Speaking, Nursing Education, Physicians, Program Development, Disease Management, Medical Terminology
Education
Loyola University New Orleans 2009 — 2011
MSN, Nursing
Spring Arbor University 1999 — 2000
Bachelor of Arts (B.A.), Management and Organizational Development
Providence Hospital School of Nursing 1983 — 1986
RN, RN
Humana September 2014 - Present
Humana 2014 - Present
Medical Mutual of Ohio May 2000 - February 2014
City of Cleveland November 1994 - November 1999
Skills
Health Insurance, Medical Insurance
Education
Tiffin University 2007 — 2009
Bachelor's degree, Business Administration/Organizational Management
Cuyahoga Community College 1997 — 2008
Associate's degree, Business Administration/Human Resource Management
Hospice of the Western Reserve February 2013 - Present
Lifetime Financial Alliance August 2011 - November 2012
Progressive Insurance May 2006 - August 2011
Medical Mutual of Ohio June 1996 - May 2006
Quanterra Environmental May 1990 - June 1996
Skills
Project Management..., MCSE NT 4.0, Microsoft Certified..., SharePoint, Disaster Recovery, ITIL, Windows Server, IT Management, Active Directory, Information Technology, Process Improvement, VMware
Education
John Carroll University 1994 — 1997
Masters in Business Administration, Management
John Carroll University 1986 — 1990
Bachelor's of Science, Chemisrty
New York Life Insurance Company March 2015 - Present
National Interstate Insurance Company September 2013 - March 2015
MAG Mutual Insurance Company July 2012 - September 2013
MAG Mutual Insurance Company November 2011 - July 2012
Principal Financial Group March 2006 - November 2011
MAG Mutual Insurance Company September 2006 - June 2011
National Interstate Insurance Company September 2003 - March 2006
Medical Mutual of Ohio September 2000 - September 2003
Skills
Claim, Marketing, Employee Benefits, Insurance, Leadership, Store Management, Health Insurance, Workers Compensation, Training, Recruiting, Professional Liability, Claims Management
Education
Mercer University - Stetson School of Business and Economics
MBA, Business and International Marketing
Ohio University
Bachelor of Legal Communication, Legal Communication and Journalism
KeyBank October 2013 - Present
Medical Mutual of Ohio May 2007 - October 2013
Skills
VMware, Apache, WebSphere Application..., OpenLDAP, AIX, Red Hat Linux, 2008 R2, Websphere, SFTP, PGP, Tomcat, IBM HTTP Server, Bash
Education
Kent State University 2004 — 2008
Bachelor's, Computer Information Systems
Medical Mutual of Ohio Shift SupervisorRite AidAugust 2001 - March 2003
Discount Drug Mart September 2000 - June 2001
Education
Cuyahoga Community College 2007 — 2007
Medical Billing and Coding
Medical Mutual of Ohio
Skills
Visio, Microsoft SQL Server, SQL, Business Analysis, SDLC, SharePoint, DB2, Active Directory, Access, Requirements Gathering, COBOL, Disaster Recovery, Insurance, Data Warehousing, Requirements Analysis, C#, Process Improvement, VB.NET, ASP.NET, Databases
Education
Ashland University
Master of Business Administration (M.B.A.), Project Management
Kent State University 1988 — 1992
Bachelor of Business Administration (B.B.A.), Information Technology
Medical Mutual of Ohio 1997 - 2013
USPTO 1995 - 1996
Education
Jackson Community College
Associate in Business (partial completion), Business Math
Medical Mutual April 2012 - Present
Medical Mutual of Ohio May 2001 - June 2012
Medical Mutual September 1996 - May 2001
Education
Kent State University 1992 — 1996
Bachelor, Business Administration
Medical Mutual of Ohio September 2012 - July 2013
Health Care Support / Scouts Agency January 2012 - June 2012
MetroHealth Medical Center December 2009 - November 2011
Metroheath November 1996 - November 2009
Piedmont Hospital April 1995 - October 1996
MetroHealth Medical Center February 1994 - March 1995
MetroHealth Medical Center August 1991 - February 1994
Skills
Inpatient, ICU, Epic Systems, Medical/Surgical, Telemetry, Acute Care, Hospitals, Pediatrics, Patient Education, Healthcare Management, Healthcare, IV, BLS, Ambulatory Care, Prior Authorization, QI, Charge Nurse, Precepting, Concurrent Chart Review, Internal Medicine, OB/GYN, Case Managment, Triage
Education
South University-Online 2012 — 2013
Bachelor's Degree, Nursing Science
Cuyahoga Community College 1982 — 1987
Associates, Nursing
Cornerstone Broker Insurance Services 2012 - Present
Medical Mutual of Ohio January 2012 - March 2012
Talus Brokerage Services 2004 - 2012
Roemer Brokerage Services 1998 - 2004
Wellington F. Roemer Insurance, Inc. 1996 - 1998
Toledo Museum of Art 1995 - 1996
Skills
Medicare, Underwriting, Health Insurance, Brokers, Microsoft Office, Marketing, Disability Insurance, Customer Service, Term Life Insurance, Training, Claim, Health Savings Accounts, Life Insurance
Education
Lourdes College 1998 — 2003
Coursework towards a Bachelor of Arts, Business Administration
Medical Mutual of Ohio January 1984 - December 2010
Education
Malone College 1994 — 1995
Bachelor's degree, Busniness Administration
Medical Mutual of Ohio March 2009 - Present
National City Bank February 1992 - August 2009
Education
Cuyahoga Community College
Medical Mutual of Ohio
Skills
Medicare, Insurance, Invoicing, Health Insurance, Medicaid, Medical Billing, HIPAA, Claim, Employee Benefits, Accounts Receivable, CPT, Access, Managed Care, Data Entry, Medical Coding, Health Savings Accounts, Provider Relations
Education
Hondros College of Business 2014 — 2014
Life & Health Insurance, Licensed
Various March 2014 - Present
Medical Mutual of Ohio 1981 - 2013
Education
Lakeland Community College
Associate of Arts (AA), Psychology
Medical Mutual 1984 - 2011
Medical Mutual of Ohio January 1998 - May 1999
Medical Mutual of Ohio 1986 - 1994
Skills
Employee Benefits, Health Insurance, Insurance, Disability Insurance, Claim, Workers Compensation, Benefits Administration, Health Savings Accounts, Life Insurance, COBRA, Term Life Insurance, Long-term Care, Medicare, Brokers
Education
Malone College 1994 — 1996
Bachelor's degree, Business Administration and Management, General
Cuyahoga Community College 1986 — 1995
Associate's degree, Business Administration and Management, General
Cleveland Clinic January 2001 - December 2013
University Hospitals of Cleveland December 1999 - January 2001
Medical Mutual of Ohio September 1995 - December 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Kaplan University 2013 — 2015
Master's Degree, Public Health, 3.5
Chancellor University 1992 — 1994
Bachelor's Degree, Information Processing Systems, 3.0