Medical Mutual of Ohio
Industry: Health insurance company
DescriptionMedical Mutual of Ohio is an American mutual health insurance company. It is the oldest and largest health insurance company based in Cleveland, Ohio, and serves more than 1.6 million customers. Employing 2,500 people, Medical Mutual is one of the biggest employers in downtown Cleveland. Headquarters: Cleveland, Ohio, United States CEO: Rick Chiricosta (1 Feb 2009–) Number of employees: 2,500 (2013) Founded: 1934 Subsidiaries: SuperMed PPO, Type of business: Mutual organization
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Medical Mutual of Ohio Employees
Medical Mutual of Ohio February 2006 - Present
Skills
Disaster Recovery, Process Improvement, Visio, Microsoft Office, SharePoint, Customer Service, Outlook, Active Directory, Sales, IBM iSeries, Business Analysis, Account Management, Lotus Notes, Microsoft SQL Server, Storage Area Networks, Cisco Technologies, System Administration, Team Building, VMware, Strategic Planning, Microsoft Excel, Windows 7, Sales Management, Management, Claims Review, Data Center, Team Leadership, Solaris, Windows, Security, NCQA, Microsoft Word, Troubleshooting, SQL, Servers, Change Management, Integration, Salesforce.com, Technical Support, Windows Server
Education
Cleveland State University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.4 Acum GPA
Resilience Capital Partners September 2008 - March 2013
Medical Mutual of Ohio February 2007 - September 2008
Parkwood Corporation 2002 - 2006
Sound Com Systems 1993 - 2002
Arthur Andersen & Co. 1985 - 1993
Skills
Financial Modeling, Due Diligence, Accounts Receivable, Strategic Financial..., Corporate Finance, Accounts Payable, CPA, Managerial Finance, Finance, Cash Flow Forecasting, GAAP, Private Equity, Risk Management, Financial Audits, Budgets, Financial Statements, General Ledger, Analysis, Cash Flow, Business Planning, Executive Management, Insurance, Portfolio Management, QuickBooks, US GAAP
Education
Cleveland State University 1981 — 1985
BBA, Accounting
Padua Franciscan High School 1977 — 1981
Consolidus, LLC September 2015 - Present
Apotheca LLC July 2013 - Present
Audio Video Interiors January 2014 - October 2014
The NRP Group LLC July 2012 - July 2013
Medical Mutual of Ohio September 2011 - July 2012
ScottCare April 2008 - May 2010
Stylin' Trucks May 2007 - April 2008
Intuit Real Estate Solutions May 2003 - May 2007
Steiner/Lesic Communications January 2001 - April 2003
Skills
Online Marketing, Copywriting, Strategic Planning, Project Management, Marketing Communications, Marketing Strategy, Customer Relations, Public Relations, Advertising, Online Advertising, Product Marketing, Sales Management, Direct Marketing, Direct Mail, Salesforce.com, Marketing, Email Marketing, Strategy, CRM, SEO, Event Management, Product Management, Management, Analytics, PPC, Sales, Press Releases, Social Media, Market Planning, Budgets, Multi-channel Marketing, Media Relations, Customer Service
Education
Cleveland State University 1999 — 2001
MA, Communication and Marketing
Cleveland State University 1995 — 1999
BA, Major: Communication; Minor: Marketing
Pike Enterprises, Inc. February 2013 - Present
Pike Enterprises Inc. October 2010 - February 2013
Valley Electrical Consolidated, Inc April 2009 - October 2010
HD Supply Utilities, LLC March 2006 - January 2009
Professional Electric Products Company January 2003 - March 2006
Professional Electric Products Company July 2000 - January 2003
Professional Electric Products Company August 1997 - July 2000
Medical Mutual of Ohio November 1995 - August 1997
Medical Mutual of Ohio November 1992 - November 1995
Skills
Materials Management, Logistics, Procurement, Scheduling, Microsoft Office, Strategic Planning, EPC, Vendor Relations, Supply Chain Management, Strategic Sourcing, Pricing, Cost Control, Process Scheduler, Project Planning, Project Estimation, Contract Negotiation, Engineering, Purchasing, Contract Management, Electricians, Construction, Power Distribution, Power Systems, Power Generation, Electricity, Inventory Management, Electrical Engineering, Energy, Project Engineering, Substation, Management, Electric Power, Project Coordination, Negotiation, Contractors, Analysis, Construction Management, MS Project, Program Management, Subcontracting, Project Bidding, Project Control
Education
Cleveland State University 1989 — 1991
Mayfield High School 1984 — 1988
Next Level Purchasing Association
Next Level Purchasing Association
WritingShop September 2013 - Present
Medical Mutual of Ohio February 2008 - August 2013
Berea Children's Home September 2005 - February 2008
Reaching Heights Public Schools Foundation August 2003 - June 2004
American Red Cross/National Marrow Donor Program 2002 - 2003
Skills
Media Relations, Event Planning, Leadership, Press Releases, Public Speaking, Marketing Communications, Team Building, Interviews, Fundraising, Project Management, Newsletters, Public Relations, Strategic Planning, Strategic Communications, Event Management, Budgets, Marketing Strategy, Corporate Communications, Crisis Communications, Internal Communications, Social Media, Editing, Nonprofits, Social Media Marketing, Journalism, Copywriting, Blogging
Education
Cleveland State University 1986 — 1989
Bachelor's Degree, Political Communication
The College of Wooster 1984 — 1986
English
John Marshall High School 1980 — 1984
Medical Mutual of Ohio October 2013 - Present
Medical Mutual of Ohio October 2013 - Present
Medical Mutual of Ohio December 2006 - March 2013
Medical Mutual December 2000 - December 2006
Medical Mutual June 1998 - December 2000
Medical Mutual June 1997 - June 1998
Medical Mutual March 1996 - June 1997
Medical Mutual February 1994 - March 1996
Medical Mutual April 1993 - February 1994
PwC April 1991 - April 1993
Skills
Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Financial Analysis, Auditing, Accounting, Internal Audit, Forecasting, Hyperion Enterprise, Risk Management, Insurance, Process Improvement, Financial Accounting, Finance, Enterprise Risk..., General Ledger, Mergers & Acquisitions, Accounts Payable, Budgets, Accounts Receivable, Analysis, Management, Leadership, Employee Benefits, Account Reconciliation
Education
Cleveland State University 1994 — 1997
Masters of Business Administration (M.B.A.), Accounting, 4.0
University of Notre Dame 1984 — 1988
Bachelor of Business Administration (B.B.A.), Accounting, Magna Cum Laudae
Saint Ignatius High School 1980 — 1984
N/A, College/University Preparatory and Advanced High School/Secondary Diploma Program
InQ Solutions 2009 - Present
Automation Analyst's 2002 - Present
Medical Mutual of Ohio 2013 - 2013
Medical Mutual of Ohio 2008 - 2008
Roadway Express 2007 - 2008
YRCW 2006 - 2008
Sogeti 2005 - 2007
National City Bank 2003 - 2006
Hyland Software January 2003 - September 2003
Secant Technologies/ Acero 2001 - 2003
Skills
Boating, Enterprise Content..., Software Development, Distributed Systems, Integration, Project Management, Business Analysis, Databases, SharePoint, Solution Architecture, Testing, Software Project..., Requirements Gathering, Requirements Analysis, Agile Methodologies, Cloud Computing, SDLC, Enterprise Architecture
Education
Cleveland State University 1980 — 1985
BSEE, Control Theory, Semiconductor Theory
Fenn College of Engineering 1980 — 1985
BSEEE, Engineering
Bay Village High School 1976 — 1984
BSEE, Control Theory
Cuyahoga Community College 1980 — 1983
Mathematics
Radcom, Inc. May 2015 - Present
Medical Mutual of Ohio December 2013 - May 2015
Radcom, Inc. October 2012 - October 2013
University of Akron December 2006 - June 2012
John Carroll University 2003 - 2006
Skills
E-learning, Instructional Design, Teaching, Microsoft Office, Problem Solving, Blended Learning, Distance Learning, E-Learning, Curriculum Design, Staff Development, Training, Higher Education, Learning Management, Leadership Development, ADDIE, Needs Analysis, Instructor-led Training, Curriculum Development, Captivate, Educational Technology, Team Building, Adobe Acrobat, Instructional Technology, Technical Writing, Adult Education, Mobile Learning, Coaching
Education
Kent State University 2001 — 2002
M.Ed., Instructional Technology
Cleveland State University
B.A., Religious Studies
Medical Mutual of Ohio 1994 - April 2014
North American Benefits Network September 1991 - March 1994
BP January 1988 - March 1990
Skills
Health Insurance, Business Analysis, Process Improvement, Visio, Analysis, Call Centers, Vendor Management, Lotus Notes, Software Documentation, Data Analysis, HIPAA, Requirements Gathering, Microsoft Excel, Customer Service, Finance
Education
Baldwin Wallace College 1988 — 1990
Bachelor of Arts (B.A.), Accounting and Finance
Valley Forge High School 1977 — 1979
Cuyahoga Community College
Associate's degree, Accounting and Business/Management
Medical Mutual IT ConsultantMedical Mutual of OhioOctober 2011 - Present
Medical Mutual Of Ohio 1997 - 2011
Medical Mutual of Ohio 1990 - 1997
Skills
Mainframe, Performance, CICS, JCL, Capacity, COBOLII, STROBE, TSO, Performance Tuning, DB2, COBOL, Strobe Lighting, SAS, Capacity Planning, VSAM, MVS, z/OS, IBM Mainframe, Business Analysis, Access, Integration, Disaster Recovery, Visio
Education
Indiana Wesleyan University 2005 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Cleveland State University 1994 — 2000
Medical Mutual of Ohio January 2014 - Present
Cleveland Clinic December 2010 - December 2013
Cleveland Clinic June 2002 - November 2010
Oakview Behavioral Health, University Hospitals June 1999 - June 2002
Skills
Adolescents, Pediatrics, Mental Health, Case Managment, Group Therapy, Treatment, Crisis Intervention, Behavioral Health, Clinical Research, Psychotherapy, Social Services, CBT, Clinical Supervision, Family Therapy, Mental Health Counseling, Healthcare, Motivational..., Inpatient, Hospitals, Psychology, Medical Social Work, Therapists, Psychosocial, Interventions, Grief Counseling, Psychiatry, Case Management
Education
Case Western Reserve Universtiy- MSASS 1990 — 1992
MSSA, Masters of Science in Social Administration, Social Work
Cleveland State University 1986 — 1988
Bachelor of Science (BS), Psychology
Purdue University April 2013 - Present
Purdue University October 2012 - March 2013
Medical Mutual of Ohio 2008 - September 2011
Medical Mutual of Ohio 2000 - 2008
Medical Mutual of Ohio 1994 - 2000
Medical Mutual of Ohio 1992 - 1994
Medical Mutual of Ohio 1990 - 1992
Medical Mutual of Ohio 1986 - 1990
Broadview Savings and Loan 1983 - January 1986
Skills
Development and..., Technical, analytical,..., Leadership in building..., Strategy, design and..., Retirement, welfare..., Compliance (ERISA, IRC,..., Health Care Reform, COBRA, Employee Benefits, Management, Human Resources, Executive Pay, Personnel Management, Policy, Training, Deferred Compensation, Talent Management, Employee Relations, Succession Planning, Recruiting, Leadership, Compensation & Benefit, Strategy, Incentive Programs, Benefits Administration, Job Evaluation, Onboarding, Compensation & Benefits
Education
Cleveland State University 1980 — 1984
MBA, Management and Labor Relations
Richmond Hts High School 1969 — 1973
HS Diploma, College Prep
Medical Mutual of Ohio January 2011 - Present
Independent August 2009 - January 2011
AmTrust Bank January 2004 - December 2008
Amtrust Bank May 2002 - January 2004
KeyBank April 1996 - January 2002
KeyBank September 1991 - April 1996
Skills
Talent Management, Leadership Development, Learning Management..., Change Management, Performance Management, Instructional Design, Project Management, Consulting, Leadership, Needs Analysis, Organizational..., Training, Employee Engagement, Coaching, Process Improvement, Recruiting, Vendor Management, Onboarding, Management
Education
Cleveland State University 1995 — 1997
M.Ed
PNC November 2011 - Present
Medical Mutual of Ohio April 2001 - May 2011
Antares Management Solutions 1998 - 2001
Medical Mutual of Ohio 1994 - 1998
Medical Mutual of Ohio 1984 - 1994
Medical Mutual of Ohio 1982 - 1984
Lempco Industries Inc. 1980 - 1982
Campus Sportswear January 1980 - September 1980
Skills
Healthcare, Leadership, Vendor Management, Process Improvement, Business Analysis, Disaster Recovery, IT Strategy, Project Management, Business Process..., Visio, Strategic Planning, Security, Team Building, Team Leadership, Account Management, Program Management, Risk Management, SDLC, System Administration, Change Management, Cross-functional Team..., Microsoft SQL Server, Integration, Management, CRM, Coaching, Insurance, Training, SharePoint, Software Development, Access, IT Management, Business Intelligence, Software Documentation, Budgets, Information Technology, Enterprise Software, Enterprise Architecture, Requirements Gathering, Software Project..., Requirements Analysis, Databases, Data Warehousing, PMP, Servers, SQL, Business Process, SaaS, Analysis, Agile Methodologies
Education
Cleveland State University 1975 — 1980
BA, Computer Science
James Ford Rhodes High School 1973 — 1975
GED, College prep
Medical Mutual of Ohio August 2009 - Present
Medical Mutual of Ohio 2002 - 2009
Reliant Insurance 1996 - 1999
Progressive Insurance 1986 - 1996
Price Waterhouse Coopers 1982 - 1986
Education
Weatherhead School of Management at Case Western Reserve University 1984 — 1988
MBA, Business
Case Western Reserve University 1980 — 1982
BS, Accounting
Kent State University 1978 — 1980
Barnes & Noble January 2011 - Present
Medical Mutual of Ohio August 2006 - February 2009
Medical Mutual of Ohio August 1999 - August 2006
Medical Mutual of Ohio September 1995 - August 1999
Blue Cross Blue Shield of Ohio April 1990 - September 1995
Skills
Customer Service, Sales, Account Management, Strategic Planning, Marketing, Social Media, Budgets, Microsoft Office, Team Building, Marketing Strategy, Retail, Microsoft Excel, Analysis, Data Analysis, Training, Event Planning, Sales Management, Outlook, Social Media Marketing, Marketing Communications, Project Management, Leadership, CRM, Negotiation, Fundraising, Management, New Business Development, Recruiting, Team Leadership, Social Networking, Event Management, Coaching, Access, Public Relations, Public Speaking, Advertising, Market Research, Merchandising, Insurance, Customer Satisfaction, Competitive Analysis, Employee Benefits
Education
The University of Akron 2007 — 2013
Master of Business Administration, Technology and Innovation
Cleveland State University
Bachelor, Business Administration; Marketing
Medical Mutual November 2012 - Present
Taussig Cancer Institute, Cleveland Clinic July 2011 - November 2012
Medical Mutual of Ohio (formerly Blue Cross & Blue Shield of Ohio) January 2006 - February 2011
Medical Mutual of Ohio 2000 - 2006
Medical Mutual of Ohio January 1999 - January 2000
Blue Cross & Blue Shield of Ohio (currently Medical Mutual of Ohio) January 1984 - January 1999
Skills
Community Outreach, Fundraising, Non-profits, Public Relations, Leadership, Community Development, Event Planning, Program Development, Philanthropy, Event Management, Recruiting, Healthcare, Grant Writing, Program Management, Management, Grants, Nonprofits, Media Relations, Employee Relations, Human Resources, Public Speaking, Budgets, Strategic Planning, Coaching, Volunteer Management, Leadership Development, Project Planning, Policy, Organizational...
Education
Cleveland State University 1973 — 1978
BA, Social Work
Medical Mutual of Ohio August 2012 - Present
Cleveland State University May 2011 - May 2012
Cleveland State University September 2010 - May 2011
Emeritus Corporation July 2007 - July 2010
Skills
Microsoft Office, Research, Office Organization, Higher Education, Critical Thinking, Public Speaking, Non-profits, Microsoft Excel, PowerPoint, Data Analysis, Healthcare, Statistics, Change Management, Hospitals, Management, Nonprofits
Education
Cleveland State University 2010 — 2012
Master of Public Administration, Healthcare Administration
John Carroll University 2006 — 2010
Bachelor of the Arts, Political Science
Medical Mutual of Ohio June 2015 - Present
Case Western Reserve University October 2014 - June 2015
The Free Medical Clinic of Greater Cleveland December 2013 - April 2014
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Research, Teamwork, Cpr Certified, Teaching, Public Speaking, Public Health, Access, Data Entry, Windows, English, Data Analysis, Program Management, Customer Service, Nonprofits, Healthcare, Time Management, Outlook
Education
Case Western Reserve University 2013 — 2015
Master's Degree, Public Health
Youngstown State University 2010 — 2013
Bachelor of Science (BS), Biology
PHH Corporation August 2011 - September 2013
Medical Mutual of Ohio October 2008 - November 2010
Revol Wireless March 2007 - September 2008
Kaleidico July 2006 - March 2007
DeepGreen Financial April 2001 - July 2006
Ohio Saving Bank 1997 - 2000
Skills
Vendor Management, Project Management, SDLC, Process Improvement, Business Analysis, CRM, Start-ups, Analysis, Visio, Business Process, Product Management, Business Process..., Team Leadership, Requirements Analysis, Testing, Troubleshooting, Business Intelligence, Program Management, Management, Requirements Gathering, Agile Methodologies, SharePoint, Analytics, Databases, Software Project..., Integration, Account Management
Education
Cleveland State University 1992 — 1997
Bachelor of Arts, Anthropology
SummaCare August 2007 - July 2011
Benefits Resource Group December 2006 - May 2007
Grossman Consulting Group June 2006 - November 2006
Medical Mutual of Ohio 1989 - 2006
Education
Cleveland State University 1989 — 1996
Medical Mutual of Ohio April 2011 - Present
Medical Mutual of Ohio April 2008 - April 2011
YMCA of Greater Cleveland 2006 - 2009
Medical Mutual June 1996 - April 2008
Skills
Leadership, Leadership Development, Training, Process Improvement, Customer Service, Organizational..., Data Entry, Team Building, Coaching, Fundraising, Employee Benefits, Microsoft Office, Recruiting, Human Resources, Employee Training, Health Insurance, Healthcare, Insurance
Education
Cleveland State University 1984 — 1989
Bachelor of Business Administration (B.B.A.), Marketing
University Hospitals of Cleveland March 2013 - Present
MarketWhys 2001 - January 2013
Temple Israel Ner Tamid April 2007 - March 2009
Cleveland Clinic April 1998 - June 2000
Cleveland Clinic July 1992 - April 1998
Cleveland Clinic June 1989 - July 1992
Cleveland Clinic November 1985 - June 1989
Medical Mutual of Ohio July 1982 - August 1985
Case Western Reserve University July 1979 - June 1982
Skills
Qualitative Research, Focus Group Moderation, Competitive Analysis, Healthcare, Marketing Strategy, Non-profits, Patient Advocacy, Patient Navigation, Marketing Plans, Competitive Intelligence, Market Planning, Forums, Market Research, Nonprofits, Strategic Communications, Marketing, Analysis, Public Relations, Cross-functional Team..., Brand Development, Segmentation, Quantitative Research, Marketing Communications, Advertising, Email Marketing, Event Planning, Program Evaluation, Leadership, Ethnography, Social Media, Program Management, Clinical Research, CRM, Market Analysis, Medicine, Pharmaceutical Industry, Public Speaking, Anthropology, Healthcare Consulting, Strategic Planning, Start-ups, Business Planning, Health Policy, Healthcare Management, Customer Insight, Budgets, Newsletters, Project Planning, Analytics, Hospitals
Education
Case Western Reserve University 1978 — 1979
MA, Medical Anthropology
Case Western Reserve University 1974 — 1978
BA, Anthropology
Beachwood High School 1974 1970 — 1974
Philips Healthcare January 2011 - Present
Ernst & Young July 2010 - January 2011
Ernst & Young Global 1997 - July 2010
Ernst & Young 1997 - 1999
Medical Mutual of Ohio June 1995 - June 1997
Council of Smaller Enterprises September 1988 - June 1995
Skills
Knowledge Management, Competitive Intelligence, Change Management, Analysis, Research, Global Management, Management Consulting, Business Strategy, Strategic Planning, Process Improvement, Market Intelligence, Program Management, Information Management, Business Process..., Business Analysis, Leadership, Start-ups, Team Building, Cross-functional Team..., Management, SharePoint, Entrepreneurship, Governance, Strategy, Project Management, Mergers & Acquisitions, Consulting, Business Process
Education
Cleveland State University - Cleveland-Marshall College of Law 1987 — 1991
JD, Law
John Carroll University
BS/BA, Psychology / Communications
AmTrust Financial Services, Inc. (AFSI) August 2013 - Present
Lowes Inc August 2010 - July 2013
Select Staffing March 2010 - August 2010
Randstad, Medical Mutual of Ohio, Verizon Wireless November 2007 - July 2009
Medical Mutual of Ohio June 2008 - December 2008
Verizon Wireless November 2007 - June 2008
Real Estate August 2000 - November 2007
Re/Max Crossroads Realty Inc. December 2005 - September 2007
Burns International Security January 1998 - August 2000
Vocational Guidance Services January 1997 - January 1998
Skills
B2B, Benefit Administration, Hiring, Employee Relations, Payroll, Recruiting, Training, Benefits Administration, Employee Benefits, New Hire Orientations, Temporary Placement, Human Resources, Team Building, Office Management, Interviews, Customer Service, Leadership, Coaching, FMLA, Internet Recruiting, Applicant Tracking..., Selling, Technical Recruiting, Leadership Development, Sales, Resume Writing, Personnel Management, Labor Relations, Policy, College Recruiting, Employee Training, Talent Acquisition, Onboarding, HRIS, Succession Planning, Performance Management, Talent Management
Education
Saturn Learning Center 2010 — 2010
Certificate, Life and Health Insurance
Hondros College 1999 — 2000
Certificate, Real Estate
Cleveland State University 1981 — 1984
Business Administration
U.S. Department of Veterans Affairs June 2008 - Present
Medical Mutual of Ohio January 2005 - September 2007
Harborside Healthcare January 1992 - September 2005
Skills
nursing, Nursing Management, Dermatology, Teaching Adults, Patient Safety, Hospitals, Healthcare Management, Nursing Education, Inpatient, BLS, Patient Advocacy, Acute Care, Case Management, ACLS, Critical Care, Medical-Surgical, Wound Care, Medication..., Patient Education
Education
Colorado Technical University 2011 — 2016
Bachelor's of Science in Health Administration
BGASPN 1991 — 1992
LPN, Practical Nursing
Caplinked August 2013 - Present
Elessar Investment Management August 2012 - December 2012
Thrasher, Dinsmore & Dolan February 2012 - August 2012
Medical Mutual of Ohio May 2011 - August 2011
Ross, Brittain & Schonberg Co. LPA May 2010 - February 2011
MSK Marketing Group LLC May 2008 - September 2009
U of Michigan Athletic Department August 2006 - May 2009
Octagon June 2007 - August 2007
Skills
Civil Litigation, Criminal Law, Employment Law, Courts, Corporate Law
Education
Cleveland State University - Cleveland-Marshall College of Law 2009 — 2012
JD/MBA, Law, Business, cum laude
University of Michigan 2005 — 2009
Bachelor of Arts, Sport Management
Solon High School 2001 — 2005
Holl & Lane Magazine June 2015 - Present
Eckles Architecture and Engineering, Inc. April 2013 - Present
Sarah Hartley Blog August 2014 - Present
Sarah Hartley Blog June 2014 - Present
New Castle News May 2012 - August 2014
Coming Unstitched August 2011 - June 2014
Medical Mutual of Ohio March 2007 - April 2013
Gap, Inc. September 2006 - March 2007
Deb Shops, Inc. May 2006 - September 2006
Deb Shops, Inc. April 2003 - May 2006
Skills
Visual Merchandising, Experinced at Floorsets, Creative, Merchandising, Fashion, Excel, Buying, Styling, Apparel, Retail, Customer Service, Forecasting, PowerPoint, Word, Inventory Management, Outlook, Hiring, Retail Management, Team Building, Microsoft Office, Vendor Relations, Social Media, Photoshop, Scheduling, Blogging, Writing
Education
Franklin University 2009 — 2011
Master, Business Administration
Eastern Michigan University 2003 — 2006
Bachelor of Science, Apparel, Textiles and Merchandising
Central Michigan University 2001 — 2003
Bachelor of Science, Apparel, Textiles and Merchandising
Medical Mutual of Ohio March 1998 - Present
Skills
Avaya, Verint, NICE Call Recording, Workforce Management, Call Logging, Avaya Communication..., Call Routing, Analysis, Disaster Recovery, Employee Benefits
Education
Cuyahoga Community College 1977 — 1980
Associate's Degree
Dorsey & Company, Strategic Consultants to Management April 2014 - Present
Dennis Roche and Associates January 2010 - Present
Medical Mutual of Ohio August 2004 - Present
Positively Cleveland January 2011 - December 2011
Positively Cleveland March 2003 - January 2011
Greater Cleveland Growth Association 1996 - 2003
Greater Cleveland RTA 1989 - 1996
Cuyahoga County Board of Commissioners 1975 - 1989
Skills
Organizational,..., Corporate Finance, Employee motivation and..., Crisis Intervention, Project Governance, Corporate Governance, Corporate Communications, Corporate Identity, Corporate Social..., Motivation, Marketing, Culture, Turn Around Management, Organizational Structure, Media Relations, Sales, Leadership, Nonprofits, Event Planning, Strategic Planning, Budgets, Government, Marketing Strategy, Management, Fundraising, Team Building, Public Relations, Trade Shows, Program Management, Strategic Communications, Crisis Communications, Leadership Development, Public Speaking, Event Management, Marketing Communications, Newsletters, Community Outreach, Proposal Writing, Program Development, Organizational..., Grant Writing, Press Releases, Social Media, Policy, Social Networking, Training, Grants, Public Policy, Editing, Social Media Marketing
Education
Cleveland State University 1982 — 1985
Masters Degree, Accountancy and Financial Information Systems
Cleveland State University 1974 — 1975
Master of Science, Urban Studies
Cleveland State University 1967 — 1970
B.A., English
Medical Mutual of Ohio March 2015 - Present
Arizona Public Services / Pinnacle West July 2009 - December 2014
John Maneely Company 2007 - 2009
Ferro Corporation 2002 - 2007
Graystone Partners 1999 - 2002
Skills
Employee Benefits, Human Resources, HRIS, Training, Change Management, Labor Relations, Deferred Compensation, Performance Management, Process Improvement, Leadership, Program Management, Succession Planning, Recruiting, Employee Relations
Education
Cleveland State University
Bachelor of Business Administration, Management and Labor Relations
Lake Trust Credit Union March 2013 - Present
Medical Mutual of Ohio July 2008 - March 2013
Greater Toledo Area Chapter of ATD (Association for Talent Development) September 2010 - August 2011
Flagstar Bank 2003 - 2008
Skills
Training, Program Management, Employee Training, Customer Service, Management, Quality Assurance, Interviews, Team Building, Call Centers, Forecasting, Coaching, Workshop Facilitation, Employee Relations, Leadership Development, Call Center, Instructional Design, Process Improvement, Performance Management, Leadership, Analysis, Staff Development, Strategic Planning, Banking
Education
Central Michigan University 1998 — 2003
Bachelor of Applied Arts, Communications, Marketing
EMC June 2015 - Present
EMC June 2015 - Present
Cleveland Clinic May 2011 - May 2015
PartsSource, Inc September 2007 - June 2011
Progressive Insurance July 2005 - August 2007
Key Bank May 2004 - July 2005
Intellinex, LLC February 2000 - November 2003
CCP / Tranzonic October 1998 - October 1999
Medical Mutual of Ohio May 1996 - August 1998
Skills
Program Management, Healthcare, Budgeting, Requirements Analysis, Vendor, Analysis, Contract Negotiation, Planning, Testing, Vendor Relations, Vendor Management, Team Building, Strategic Planning, Leadership, Budgets, Project Management, Project Planning, Cross-functional Team..., Process Improvement, Account Management, Customer Service, Medical Devices, Business Analysis, Software Documentation, Change Management
Education
Cleveland State University 1998 — 2000
Bachelors of Business Administration, Information Systems
Perkins High School
Medical Mutual of Ohio August 1990 - Present
Education
Cleveland State University 1985 — 1987
Bachelor's degree, Organizational Communication, General
Medical Mutual of Ohio November 2007 - Present
Medical Mutual Of Ohio 2007 - Present
Skills
Microsoft SQL Server, SQL, C#, ASP.NET, SharePoint, XML, .NET, Web Services, Visual Studio, Visio, VB.NET, Agile Methodologies, WCF, Databases, Business Intelligence
Education
Kent State University 2012 — 2015
Master of Science (MS), Health Informatics
Cleveland State University 1996 — 1998
BS, Computer and Information Science
Carolinas HealthCare System August 2015 - Present
Carolinas Healthcare System September 2011 - August 2015
Billy Graham Evangelistic Association January 2011 - October 2011
Micros Retail Systems 2010 - 2011
Medical Mutual of Ohio May 2010 - September 2010
Cleveland State University 2009 - 2010
Skills
Active Directory, Troubleshooting, Leadership, Management, Public Speaking, SQL, Databases, Project Management, PowerPoint, Microsoft Excel, Help Desk Support
Education
Cleveland State University 2008 — 2010
BBA, Information Systems and Technology
Cuyahoga Community College 2005 — 2008
Buisness Administration
Medical Mutual May 2012 - Present
Medical Mutual of Ohio May 2009 - April 2012
Medical Mutual of Ohio March 2008 - May 2009
Medical Mutual of Ohio June 2007 - March 2008
GE 2006 - 2007
Education
Cleveland State University 2007 — 2010
MBA
Mercyhurst University 2003 — 2007
BA, Marketing
Medical Mutual May 2015 - Present
Medical Mutual January 2013 - Present
Medical Mutual of Ohio June 2011 - December 2012
Medical Mutual of Ohio November 1995 - September 2011
Skills
Business Analysis, Disaster Recovery, Process Improvement, Healthcare Management, Mainframe, Health Insurance, SDLC, COBOL, Visio, HIPAA, Vendor Management, SharePoint, DB2, SQL, JCL, Project Management, Requirements Gathering, Requirements Analysis, Business Requirements, Integration, PMP, Software Project..., Management, Insurance, Healthcare, Managed Care, Software Documentation, Enterprise Architecture, Software Development, IT Strategy, Team Building, Databases, Healthcare Information..., Business Intelligence, Microsoft SQL Server, Security
Education
Abigail Steidley: Mind - Body Coach University 2014 — 2014
Mind Body Coach Training, Specialty study to supplement Life Coach Training
Martha Beck Life Coach Training 2013 — 2014
Martha Beck Life Coach, Life Coaching: Let me help you identify your purpose, know your true self – pursue your dream/goal/b
Cleveland State University 1981 — 1986
BS, Computer Information Science
The Sherwin-Williams Company August 2007 - Present
Medical Mutual of Ohio 2006 - 2007
Alltel Corporation March 1997 - April 2006
Education
Cleveland State University 2005 — 2009
MBA
Cleveland State University 2001 — 2005
MCIS, Computer Science
Cleveland State University 1993 — 1997
BBA, Accounting
Accenture April 2012 - Present
Accenture November 2011 - April 2012
Accenture January 2011 - November 2011
Accenture 2004 - March 2011
Medical Mutual of Ohio 2002 - 2004
Arthur Anderson 2000 - 2002
Prudential 1995 - 2000
Skills
Organizational..., Training & Development, Corporate Communications, Retail Industry, Change Management, Project Management, SAP
Education
University of Minnesota-Twin Cities 1998 — 2000
Human Resource Development
Claremont McKenna College 1990 — 1994
Bachelor of Arts (B.A.), Government and History
Eden Prairie High School 1986 — 1990
HS Degree
Medical Mutual of Ohio January 2009 - Present
Medical Mutual of Ohio October 2003 - December 2008
Medical Mutual of Ohio July 1997 - October 2003
Skills
Health Insurance, Outlook, Term Life Insurance, Client Service, Customer Relations, Customer Focus, Customer Service, Customer Oriented, Financial Services, Account Management, Analysis, Disability Insurance, CRM, Employee Benefits, Sales, Healthcare, Customer Satisfaction, Medicare, Call Centers, Underwriting, Life Insurance, Brokers, Health Savings Accounts, Benefits Administration, Workers Compensation, Fixed Annuities
Education
Cleveland State University
Business
Cuyahoga Community College
Consolidated Solutions February 2015 - Present
Optum September 2014 - January 2015
Medical Mutual of Ohio June 1997 - May 2013
YWCA 2006 - 2013
Kirtland School District 2003 - 2011
Medical Mutual June 1994 - June 1997
Sherwin Williams 1980 - 1986
Skills
Leadership, Strategic Planning, Process Improvement, Vendor Management, Business Analysis, Project Planning, Training, Contract Negotiation, Sales, Team Building, Insurance, Customer Service, Healthcare, Program Management, Integration, Disaster Recovery, New Business Development, Business Process..., Management, Visio, Project Management, Strategy, Risk Management, Analysis, SaaS, Budgets, Business Development, Change Management, Cross-functional Team..., SDLC, Team Leadership, Data Analysis, IT Strategy, Access, Management Consulting, Product Management, Employee Benefits, Account Management, CRM, Business Intelligence, Mergers & Acquisitions, Business Strategy, IT Outsourcing, Information Technology, Outsourcing, Business Process
Education
Cleveland State University 1989 — 1991
Master of Business Administration (MBA), Finance, General
University of Chicago 2009 — 2009
Certificate, General Manager
Cleveland State University 1976 — 1980
Bachelor's degree, Business Administration, Management and Operations
borromeo seminary 1972 — 1975
Akron Children's Hospital 2009 - Present
Medical Mutual of Ohio 2006 - Present
MetroHealth Medical Center 2005 - 2009
Case Western Reserve University at MetroHealth Medical Center 2001 - 2009
Skills
Healthcare, Healthcare Management, Hospitals, EMR, Board Certified, Pediatrics, Patient Safety, Public Speaking, Public Health, Program Development
Education
Case Western Reserve University School of Medicine 1994 — 1998
MD
Case Western Reserve University 1990 — 1994
BA, Psychology
Laurel School 1986 — 1990
Chapman Consulting 2003 - Present
Multiple Universities January 1995 - Present
Medical Mutual of Ohio 2007 - 2008
Charter One 2002 - 2003
Jefferson Wells 1996 - 2002
Sealy 1995 - 1996
Reliance Electric 1990 - 1995
Firestone Tire & Rubber 1983 - 1990
Bridgestone/Firestone 1983 - 1990
Creative Data Systems 1979 - 1983
Skills
Auditing, Sarbanes-Oxley Act, Internal Controls, Internal Audit, Financial Analysis, Accounting, Financial Reporting, IT Audit, Process Improvement, Risk Management, CISA, Risk Assessment, Forecasting, CPA, Managerial Finance, Management Consulting, Governance, GAAP, Assurance, Enterprise Risk..., Business Analysis, Corporate Governance, Finance, Business Process..., Tax, General Ledger, Accounts Receivable, Journal Entries, Banking, Information Technology, Sarbanes-Oxley, Accounts Payable, Business Process, Mergers & Acquisitions, Fraud, Budgets, IFRS, Analysis, US GAAP, Financial Accounting, External Audit, Account Reconciliation, Hyperion Enterprise, Access, Payroll, SAP, SAS70, Financial Risk, Information Security, COSO
Education
Kent State University - Graduate School of Management 1984 — 1988
Master of Business Administration (MBA), Finance, General
Cleveland State University 1971 — 1975
Bachelor of Science (BS), Computer Science
Lumitex Inc. Regulatory SpecialistLESCO, Inc.2004 - 2007
Medical Mutual of Ohio 2002 - 2005
Education
Cuyahoga Community College
Agilysys, Inc. September 2011 - Present
Agilysys, Inc. March 2009 - September 2011
STERIS Corporation May 2006 - February 2009
STERIS 2006 - 2007
Resources Global Professionals July 2005 - May 2006
Medical Mutual of Ohio October 2003 - July 2005
Case Western Reserve University 1989 - 2004
Ernst & Young September 1994 - September 2003
Case Western Reserve University May 1989 - July 1994
Education
Weatherhead School of Management at Case Western Reserve University 1989 — 1994
MBA & MAcc, Accounting/Banking & Finance; & Taxation
Cleveland State University 1984 — 1988
BBA, Finance
Maureen Connors, Attorney at Law November 2001 - Present
Medical Mutual of Ohio 1997 - 1999
Skills
Appeals, Bankruptcy, Civil Litigation, Commercial Litigation, Corporate Law, Courts, Employment Law, Family Law, Government, Legal Writing, Licensing, Litigation, Mediation, Nonprofits, Personal Injury, Trial Practice, Contract Negotiation, Legal Research, Trials, Wills
Education
Cleveland State University - Cleveland-Marshall College of Law 1998 — 2001
Juris Doctorate, Law
Notre Dame College 1994 — 1998
BA, Political Science
Our Lady of the Elms 1989 — 1994
College Prep
Medical Mutual of Ohio January 2015 - Present
Medical Mutual of Ohio January 2014 - December 2014
Medical Mutual February 2011 - January 2014
Medical Mutual of Ohio November 1998 - February 2011
Skills
Healthcare, Managed Care, value-based contracting, alternative..., Civil Litigation, Human Resources, Labor Relations, Employment Law, Employee Benefits, Contract Negotiation, Health Insurance, Insurance, Commercial Litigation, Public Speaking, Provider Relations, Corporate Law, Litigation Management, Legal Research, Mediation, Legal Writing, Team Building, Appeals, Network Development, Litigation, Strategic Planning, Mergers & Acquisitions, Mergers
Education
Cleveland State University - Cleveland-Marshall College of Law 1989 — 1992
JD
Northwestern University 1984 — 1988
BA, Econmics
Medical Mutual of Ohio June 2009 - Present
Antares Management Solutions January 2001 - November 2010
Medical Mutual of Ohio 1980 - 2009
Education
Cleveland State University 1976 — 1989
Medical Mutual July 2013 - Present
Progressive Insurance March 2003 - June 2013
Maverick Consulting June 1999 - March 2003
Medical Mutual of Ohio March 1998 - June 1999
Jo Ann Stores March 1997 - March 1998
KeyBank March 1995 - March 1996
Computer Horizons Corporation 1995 - 1996
Price Waterhouse June 1994 - March 1995
The Limited May 1993 - June 1994
US Air Force July 1986 - December 1992
Education
Cleveland State University 1981 — 1985
Rocky River Public Library September 2012 - Present
Rocky River Public Library June 2011 - September 2012
Medical Mutual of Ohio 2007 - 2010
Healthy Ohio Cities 2009 - 2009
RNR Consulting October 2006 - April 2007
Cumberland County Libraries May 2006 - October 2006
Skills
Research, Social Media, Public Speaking, Microsoft Office, Customer Service, Fundraising, Project Management, Event Planning, Blogging, Strategic Planning, Organizational..., Proposal Writing, Grant Writing, Teaching, Microsoft Excel, Community Outreach, Access, Non-profits, Social Networking, Editing, Nonprofits, Library, Libraries
Education
College of the Holy Cross 1998 — 2002
BA, English and Creative Writing
Kent State University 2011 — 2012
MLIS, Library and Information Science, 3.54
Cleveland State University 2003 — 2005
M. A., Creative Writing
Rocky River High School 1994 — 1998
Medical Mutual of Ohio October 2009 - Present
Antares Management Solutions January 2008 - October 2009
Antares Management Solutions October 2004 - December 2007
Computer Management International (CMI) January 2003 - August 2004
Skills
Market Research, Project Management, Strategic Thinking, New Business Development, Marketing, Sales, Strategic Planning, Selling, Social Media, Contract Negotiation, Management, Lead Generation, Proposal Writing, Account Management, Team Building, Training, Employee Benefits
Education
Cleveland State University 1999 — 2004
St. Edward Highschool 1995 — 1999
Medical Mutual of Ohio January 2011 - Present
Progressive Insurance March 1987 - October 1992
Our Lady of Mt. Carmel (w) September 1981 - June 1986
Skills
Instructional Design
Education
Cleveland State University 1978 — 1980
BS, Education
Medical Mutual of Ohio October 2007 - June 2013
Ohio Department of Job and Family Services April 2004 - October 2007
Radisson August 2002 - April 2004
United States Postal Service October 2000 - August 2002
The Bostwick-Braun Company May 1998 - October 2000
Warren Church March 1996 - July 1998
DuPont October 1973 - June 1993
Skills
Health Insurance, Customer Service, Invoicing, Time Management, Microsoft Office, Filing, Fax
Education
Owens Community College
Health Information Technology
Stautzenberger College-Maumee
Certification, Medical Secretary Certification
Central State University
Education and Business Administration
Eaton Corporation May 2011 - Present
Medical Mutual of Ohio July 2006 - May 2011
The Sherwin-Williams Company January 2005 - June 2006
Skills
IT Strategy, Process Improvement, Business Intelligence, Visio, Business Analysis, Project Management
Education
Cleveland State University 2007 — 2009
MBA, Business Administration
Kent State University 2002 — 2006
BA, Management Information Systems
Medical Mutual of Ohio February 1998 - Present
Pioneer Standard Electronics April 1995 - February 1998
Revco D.S., Inc. September 1981 - February 1988
Education
Case Western Reserve University 1977 — 1981
B.S Mgmt, Management/IT
Medical Mutual of Ohio April 2000 - Present
Medical Mutual 2006 - 2009
Medical Mutual of Ohio 2002 - 2006
Medical Mutual of Ohio 2000 - 2002
Skills
Insurance, Health Insurance, Customer Service, Leadership, Employee Benefits, Contract Negotiation, Coaching Staff, Provider Network..., Training, Sales, Analysis, Software Documentation
Education
Cleveland State University 2014 — 2018
Master of Business Administration (MBA), International Business
University of Toledo 2002 — 2006
Bachelor's degree, International Business and Marketing
Owens Community College 1998 — 2001
Associate's degree, International Business
Medical Mutual of Ohio DRSMedical MutualMarch 2004 - Present
Education
Case Western Reserve University 2011 — 2013
Master of Social Work (MSW), Geriatric Psych, A-mazing
Malone University 2006 — 2008
Medical Mutual of Ohio January 2011 - Present
Antares Solutions April 2002 - February 2011
Whittman-Hart July 1998 - April 2002
Barnes Distribution 2000 - 2002
Whittman-Hart / marchFIRST 1998 - 2002
Central Reserve Life 1992 - 1998
Skills
AS400, SQL, HTML, RPG, IBM iSeries
Education
Cleveland State University 1985 — 1991
Medical Mutual of Ohio Operations SpecialistMedical Mutual of Ohio2000 - 2008
Education
Cleveland State University 2004 — 2005
Master of Education, Adult Learning and Development
FirstEnergy 1997 - Present
Medical Mutual of Ohio July 1985 - January 1997
Education
YWCA Women's Leadership Boot Camp 2008 — 2009
Cleveland State University 1988 — 1992
MBA, Health Care Administration
Kent State University 1981 — 1985
Guaranteed Delivery Services January 2010 - Present
Miller's Presort Inc. August 2010 - March 2012
Distribution Resource Services February 2005 - May 2010
Antares Management Solutions (Subsidiary of Medical Mutual of Ohio) February 2000 - May 2005
Medical Mutual of Ohio February 1997 - February 2000
Skills
Process Improvement, Employee Benefits, Insurance, Sales, Account Management, Strategic Planning, Marketing, Customer Service, Team Building, Fundraising, Budgets, Public Speaking, Project Management, Contract Negotiation, Non-profits, New Business Development, Healthcare, Social Media, Access, Marketing Communications, Training
Education
Cleveland State University 1995 — 1998
M.P.A., Master, Public Administration
John Carroll University 1989 — 1992
Sociology(Major) and Political Science(Minor), Criminology and the American Political System
Padua Franciscan High School 1983 — 1987
H.S. Diploma, College Prep Courses
Medical Mutual of Ohio December 2013 - Present
Medical Mutual of Ohio May 2011 - Present
Medical Mutual of Ohio 2001 - May 2011
Medical Mutual of Ohio 1994 - 2001
Medical Mutual of Ohio 1990 - 1994
Arter & Hadden (nka Bailey & Cavalieri) 1987 - 1990
Skills
Insurance, Corporate Law, Medicare, Claim, Managed Care, Litigation, Health Insurance, HIPAA
Education
Case Western Reserve University School of Law 1984 — 1987
JD, Law
University of Dayton 1980 — 1984
BA, American Studies
Medical Mutual of Ohio September 1996 - Present
Ohio Air National Guard February 1987 - December 2010
National City Bank March 1991 - September 1996
Skills
Customer Relations, Benefits, Microsoft Office, Customer Service, Word, Excel, PowerPoint, Insurance, Outlook, Call Center, Mentoring, Analysis, Employee Benefits, Team Building, Account Management, Training, Strategic Planning, Call Centers, Process Improvement, Health Insurance, Leadership
Education
Walsh University 1999 — 2002
Bachelor of Arts, Management
Community College of the Air Force 1987 — 2000
Associate of Applied Science, Maintenance Production Management
The University of Akron 1988 — 1995
Associate, Arts
Medical Mutual of Ohio Purchasing AgentUniversity Hospitals of ClevelandMarch 2004 - March 2008
Education
Concordia University Chicago 1993 — 1995
Theology, Psychology, Spanish
Medical Mutual of Ohio 2012 - Present
Medical Mutual of Ohio 2008 - September 2012
Medical Mutual 2008 - 2012
Cleveland Clinic 2001 - 2002
Skills
Customer Service, Health Insurance, Employee Benefits, Insurance, Account Management, Underwriting, Healthcare, Sales, Health Savings Accounts, Disability Insurance, Cold Calling, Strategic Planning, Process Improvement, Outlook, Managed Care, Medicare, Term Life Insurance, Life Insurance, Claim
Education
Columbus College of Art & Design 1996 — 2001
BFA, Fashion Design, Photography
Medical Mutual of Ohio August 2006 - Present
Education
Cuyahoga Community College 2008 — 2010
Registered Nursing
Cleveland State University February 2009 - Present
Summa Health System 2007 - 2009
University Hospitals of Cleveland August 1999 - August 2008
Medical Mutual of Ohio 1997 - 2000
Skills
Internal Audit, Teaching, Higher Education, Accounting, Auditing, Financial Reporting, Analysis, Finance, Financial Analysis, Internal Controls, Budgets, Sarbanes-Oxley Act, Financial Accounting, Tax, GAAP
Education
Cleveland State University - Cleveland-Marshall College of Law 1999 — 2003
JD, Law
Medical Mutual of Ohio 1983 - Present
Education
Cuyahoga Community College
Medical Mutual of Ohio January 2005 - Present
Healthy Ohio Cities 2005 - Present
Healthy Ohio Cities 2005 - 2010
Cleveland Clinic Eastern Region April 1998 - January 2005
Education
Cleveland State University 2000 — 2004
MPA, Public Administration-Health
Ursuline College 1984 — 1988
BA, Health Services Administration
Lakeland Community College 1972 — 1975
AAS, Dental Hygiene
Cigna January 2014 - Present
Anesthesia Associates, PLL October 2012 - December 2013
Kaiser Permanente August 2009 - October 2012
Kaiser Permanente September 2005 - August 2009
MetroHealth Medical Center December 1998 - September 2005
Aetna January 1997 - November 1998
Medical Mutual of Ohio January 1993 - January 1997
Medical Mutual of Ohio April 1992 - January 1993
Medical Mutual of Ohio April 1990 - April 1992
Skills
Network Development, Provider Relations, Contract Negotiation, Hospitals, HMO, Managed Care, Healthcare Reimbursement, Negotiation, Financial Analysis, Health Insurance, Medicare, PPO, Insurance, Medicaid, Credentialing, Physicians, Healthcare Industry, HIPAA, Revenue Cycle, Healthcare Consulting, Healthcare Management, Physician Relations, Healthcare Information..., Revenue Cycle Management, EMR, EHR, Healthcare
Education
Weatherhead School of Management at Case Western Reserve University 1987 — 1989
MBA, Business
Case Western Reserve University 1983 — 1987
BA, Biology
State of Oregon July 2007 - Present
Medical Mutual of Ohio May 2004 - July 2007
Edward Orton Jr. Ceramic Foundation February 2001 - October 2003
Business First of Columbus October 1996 - September 2000
Skills
Editing, Photography, Writing, InDesign, Social Media, Publications, Newsletters, Press Releases, Media Relations, Public Relations, Editorial, Corporate Communications, Strategic Communications, Crisis Communications, Community Outreach
Education
The Ohio State University 1992 — 1994
Master of Arts, Journalism
Cleveland Institute of Art 1981 — 1986
Bachelor's of Fine Art, Photography
Medical Mutual July 2013 - Present
Medical Mutual of Ohio October 2012 - July 2013
MetroHealth System August 2010 - October 2012
Independent consultant December 2008 - September 2010
Lesic & Camper March 2010 - August 2010
MedWish International 2010 - 2010
The Plain Dealer May 1990 - November 2008
The Journal, Lorain, Ohio August 1977 - April 1990
Skills
Media Relations, Public Relations, Copy Editing, Corporate Communications, Marketing Communications, Newsletters, Web Content
Education
The Ohio State University 1974 — 1977
Bachelor's, Journalism, political science, history
Cleveland Institute of Art
Design and graphics courses to help with visual presentations.
University of California, Los Angeles
Writers Program, concentrating on script development, writing and analysis.
University of Maryland College Park
Fellow, Casey Journalism Center
Stefanini February 2014 - November 2014
Medical Mutual of Ohio 2005 - 2013
Medical Mutual 2001 - 2005
Medical Mutual 1999 - 2001
Medical Mutual 1989 - 1999
Medical Mutual 1982 - 1989
United States Air Force 1972 - 1982
Skills
IT Strategy, SharePoint, SDLC, Hardware, Servers, Business Analysis, Insurance, VMware, Account Management, Process Improvement, Disaster Recovery, Visio, Vendor Management, Integration, Mainframe, HIPAA, Management, Information Technology, Security, Project Management, Data Center, Software Documentation, IT Management, Program Management, System Administration, Change Management, Troubleshooting, PMP, Access, Requirements Analysis, Business Process..., Requirements Gathering, Enterprise Architecture, IT Service Management, Business Process, Databases, Active Directory, IT Asset Management, Business Intelligence
Education
University of Central Oklahoma - College of Business Administration
Business of Adminstration, Finance with a minor in Accounting
Community College of the US Air Force
Associate in Applied Science, Data Processing
Oscar Rose Junior College
Associate of Arts (AA), Business/Commerce, General
Valley Forge High School Parma Hts, Ohio
College Preparatory
Office Furniture Partners LLC June 2012 - Present
Executive Element 1987 - December 2012
BodyLogicMD of Las Vegas September 2009 - June 2012
Temecula Valley Bank, UPS Capital, Banco Popular North America August 2003 - December 2008
Medical Mutual of Ohio September 1998 - January 2001
Medical Mutual of Ohio April 1990 - September 1998
Skills
Commercial Lending, Loans, Small Business Lending, SBA, Credit, Underwriting, Credit Analysis, Real Estate Economics, Commercial Real Estate, Marketing Strategy, Business Development, Product Marketing, Strategic Partnerships, Market Planning, Financial Analysis, Commercial Banking
Education
Cleveland State University
Bachelors, Marketing
Arrow International June 2008 - Present
Medical Mutual of Ohio 1999 - 2008
United Titanium, Inc. January 1994 - April 1999
Skills
IBM iSeries, Visio, Process Improvement, LANSA I Series Windows..., RPG II,III,IV,FREE ..., OS400 ISERIES, CLP I SERIES CONTROL..., IBM ACCESS, MICROSOFT SQL 2008 R2, DB2 IBM, PROJECT MANAGEMENT, MANUFACTURING IT..., ERP IT CONSULTANT, ACCOUNTING IT CONSULTANT, C++, C# MICROSOFT, JAVA, INVENTORY CONTROL, MAPICS ERP, PRMS ERP, HEALTH CARE IT, Java, Microsoft Excel, SQL, Disaster Recovery, Troubleshooting, Change Management, Project Management, Access, ERP
Education
Cleveland State University 1979 — 1983
BSCIS, Computer Science, Accounting, Math
Medical Mutual of Ohio May 2008 - Present
PolyOne 2002 - 2008
Skills
System Administration, Active Directory, Cross-functional Team..., Process Improvement, Troubleshooting, Disaster Recovery, Integration, Visio, VMware, IT Strategy, Servers, Vendor Management, Requirements Analysis, Business Analysis, Windows Server, IT Management
Education
Cleveland State University
BA Information Systems
Medical Mutual of Ohio February 2009 - Present
Medical Mutual of Ohio January 2002 - February 2009
Skills
Data Analysis, Health Insurance, HIPAA, Network Development, Medicare, PPO, Provider Relations, Managed Care, Medicaid
Education
Indiana Wesleyan University 2006 — 2008
BSM
Cuyahoga Community College 1983 — 1986
Associate, Health Information Management
Medical Mutual of Ohio September 1983 - Present
Fulton & Goss, Inc. 1973 - 1982
Education
Cleveland State University 1974 — 1983
BS, Marketing
Medical Mutual of Ohio November 2013 - Present
Macy's 2010 - 2013
TEKsystems 2008 - 2010
Progressive Insurance 2002 - 2007
TiTAN Technology Solutions 2000 - 2001
Eaton 1992 - 2000
G.E. Consulting 1989 - 1992
Bendix Commercial Vehicle Systems LLC 1985 - 1989
Ohio Bell 1984 - 1985
EY 1980 - 1984
Skills
Project Management, Social Media, Process Improvement, Visio, SQL, Requirements Analysis, Software Development, Microsoft Office, SDLC, Technical Recruiting, Customer Service, Business Analysis, Research, Microsoft Word, Microsoft Excel, IT Strategy, DB2, Software Documentation, Vendor Management, ITIL, Access, PowerPoint, Recruiting, Disaster Recovery, COBOL, Testing, Outlook
Education
Cleveland State University 1977 — 1980
Master of Accounting & Management Information Systems
Cleveland State University 1975 — 1977
Bachelor of Science - Biology
Medical Mutual April 2014 - Present
Medical Mutual of Ohio August 2013 - April 2014
Ernst & Young 2009 - June 2013
Hawk Corporation August 2007 - July 2009
Skills
Internal Audit, Finance, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, CPA, SEC filings, US GAAP, Foreign Languages, External Audit, Big 4, Budgets, Financial Analysis, Auditing, Analysis
Education
Baldwin-Wallace University 2006 — 2009
BA/MBA, Accounting/Finance
Cuyahoga Community College 2004 — 2006
Accounting
Medical Mutual of Ohio September 2009 - Present
North Coast Bearings 1994 - 2008
Education
Avon Lake High School 1986 — 1990
Cleveland State University
DS Benefits Group June 2015 - Present
Dash Benefits May 2005 - June 2015
UnitedHealth Group 2001 - 2005
Evolutions Healthcare Systems, Inc. 1998 - 2001
Summa Health System 1997 - 1998
Anthem 1992 - 1997
Medical Mutual of Ohio 1987 - 1992
Skills
Health Insurance, Marketing, Insurance, Managed Care, Strategy, Sales, Strategic Planning, Negotiation, Sales Operations, Insurance Brokerage, Healthcare reform, Volunteer Management, Management, Sales Management, Employee Benefits, Healthcare, Human Resources, Medicare, Underwriting, Account Management, Health Savings Accounts, Brokers, Disability Insurance, Selling, Medicaid, Leadership, Team Building, Customer Service, New Business Development
Education
Berea High School
Cleveland State University
Bachelor of Business Administration (BBA), Marketing/Accounting
MedData April 2010 - Present
MedData August 2009 - April 2010
Medical Mutual of Ohio May 2008 - July 2009
Cuyahoga County MRDD August 2007 - May 2008
Skills
Financial Analysis, Accounts Receivable, Financial Reporting, Accounting, Auditing, Accounts Payable, Finance, Account Reconciliation, General Ledger, Sarbanes-Oxley Act, Internal Controls, Process Improvement, Mergers, Analysis, Financial Accounting, Budgets, Microsoft Excel, Internal Audit, Banking, Insurance, Financial Statements
Education
Cleveland State University 2003 — 2008
Bachelor’s Degree, Accounting
Anthem Program DirectorWellPoint2003 - Present
Humana 2000 - 2003
Medical Mutual of Ohio 1997 - 2000
Skills
PPO, Provider Relations, Health Insurance, Managed Care, HIPAA, Medicaid, Medicare
Education
University of Cincinnati 1995 — 1995
B.S., DAAP: Health Planning
Central Michigan University
Health Services Administration
Bank of America January 2008 - Present
Medical Mutual of Ohio May 2007 - December 2007
Automation Software Engineering Inc January 2007 - March 2007
Broma Information Technolgy 2006 - 2007
Skills
Microsoft SQL Server, SDLC, .NET, Oracle
Education
Cleveland State University
MCIS, COMPUTERS
Kakatiya University
BTech, Computer Science
HealthNet July 2012 - Present
APS Healthcare March 2010 - May 2012
Maxim Healthcare Services August 2006 - May 2012
Medical Mutual of Ohio October 2006 - April 2008
Kern Health Systems September 2001 - September 2005
Sierra View District Hospital September 1986 - June 1990
Skills
Microsoft Office, Project Management, Case Managment, Utilization Management, Medicare, Medi-Cal, Home Health Agencies, HIPAA, NCQA, Managed Care, Home Care, Case Management
Education
Chemeketa Community College 1980 — 1986
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Porterville College
Medical Mutual of Ohio March 1997 - Present
Skills
Insurance, Process Improvement, Medicare, Managed Care, NCQA, Utilization Management, Healthcare, Quality Assurance, Access, Customer Service, Disease Management, Diabetes Management, Mental Health Care, Analytics, Outlook, Data Analysis, HEDIS, Utilization Review, HIPAA
Education
Chamberlain College of Nursing 2014 — 2016
Bachelor's Degree, RN to BSN
Fairview General Hospital School of Nursing 1980 — 1983
RN Diploma, Registered Nursing/Registered Nurse
InsureOne Benefits Inc. June 2005 - Present
The Prime Benefits Group,Inc. January 2001 - Present
Benisight (Fiserv Health) April 2003 - December 2005
Medical Mutual of Ohio June 1984 - December 2001
Skills
Health Insurance, Managed Care, Employee Benefits, Insurance, Strategic Planning, Customer Relations, Benefits, Underwriting, Product Development, Negotiation, Account Management, Call Center, Management Consulting, Health Savings Accounts, Medicare Part D, Medicare, Health Policy, Disability Insurance, Term Life Insurance, Claim, Sales, Customer Retention, Brokers, Health Care Reform, Workers Compensation, Life Insurance, Medicaid, Benefits Administration, Healthcare, Healthcare Industry
Education
Cleveland State University 1972 — 1975
BBA, Marketing /Accounting
Medical Mutual of Ohio October 2014 - Present
Medical Mutual May 2013 - September 2014
Medical Mutual of Ohio February 2011 - May 2013
PricewaterhouseCoopers August 2005 - August 2008
Comprehensive Risk Management, Inc January 2000 - April 2004
Skills
Risk Management, Workers Compensation, Sarbanes-Oxley Act, Internal Audit, GAAP, Financial Accounting, General Ledger, Financial Analysis, Enterprise Risk..., Tax, US GAAP, Accounts Payable, Journal Entries, Managerial Finance, CPA, SEC filings, Sarbanes-Oxley, Accounts Receivable, External Audit, Process Improvement, Finance, Financial Reporting, Policy, Internal Controls, Auditing, Forecasting
Education
Cleveland State University 1997 — 2004
BBA, Accounting
Signature Healthcare June 2015 - Present
Saber Healthcare August 2013 - April 2015
Medical Mutual of Ohio May 2011 - June 2013
Southwest General Health Center July 2009 - June 2011
University Hospitals of Cleveland 2005 - 2009
Kaiser Permanente 2003 - 2005
Medical Mutual of Ohio 1998 - 2003
Skills
Budgets, Internal Audit, Finance, Financial Reporting, Process Improvement, Accounting, Auditing, Sarbanes-Oxley Act, Financial Analysis, General Ledger, HIPAA, Forecasting, Internal Controls, Insurance, Healthcare Management, Healthcare, Managed Care, Hyperion Enterprise, Analysis, Strategic Planning, GAAP, Accounts Receivable, Data Analysis
Education
Cleveland State University 2001 — 2003
Masters, Business Administration and Management, General
Cleveland State University 1992 — 1996
Bachelor's, Accounting
Medical Mutual of Ohio February 2002 - Present
SPS Technologies June 1994 - August 2001
US Navy May 1988 - May 1994
Skills
RightFax, Office 2010, Server 2000-2008, Active Directory..., Youth Soccer Coach, Networking, Active Directory, Windows Server, Troubleshooting, SharePoint, Windows 7, Servers, System Administration, Technical Support, Computer Hardware, Software Documentation, Operating Systems, Microsoft SQL Server, Access, Visio, Databases
Education
Cleveland State University 2000 — 2002
BBA, Information Systems and Technologies
Cuyahoga Community College 1996 — 2000
AA, General Studies
Mutual Health Services June 2013 - Present
Medical Mutual of Ohio September 2011 - June 2013
Austen BioInnovation Institute in Akron April 2010 - September 2011
SummaCare March 1997 - April 2010
Skills
PMP, Healthcare Information..., HIPAA, Healthcare, Disaster Recovery, EHR, Program Management, Project Management, Process Improvement, IT Strategy, Vendor Management, Information Technology, Strategic Planning
Education
Cleveland State University
Master of Business Administration (MBA)
The University of Akron
Bachelor's degree, Accounting
Case Western Reserve University January 2013 - Present
Kent State University January 2011 - February 2012
Case Western Reserve University 2002 - 2005
Case Western Reserve University August 2001 - August 2002
Medical Mutual of Ohio May 2000 - August 2001
Skills
Data Analysis, Statistics, Research, Writing, Databases, SQL, SPSS, Access, Grant Writing, Data Collection, Qualitative Research, Program Evaluation, Teaching, Quantitative Analysis, Analysis, Literature Reviews, Quantitative Research, Higher Education, University Teaching, Healthcare, Quantitative Analytics
Education
Case Western Reserve University 2002 — 2010
Ph.D., Sociology
Case Western Reserve University 1995 — 1999
BA, Sociology
STERIS Corporation February 2014 - Present
STERIS Corporation June 2006 - February 2014
Medical Mutual of Ohio May 2002 - June 2006
National City Bank September 1996 - May 2002
Skills
IT Audit, Auditing, Risk Management, Information Security, Quality Auditing, Fraud, Financial Audits, Data Analysis, Computer Assisted Audit, Sarbanes-Oxley Act, Internal Audit, CISA, Internal Controls, Enterprise Risk..., Sarbanes-Oxley, Clutter Control, Risk Assessment, SAS70, SOX 404, Process Improvement, COSO, Certified Fraud Examiner, External Audit, Forecasting, SEC filings
Education
Cleveland State University 2002 — 2004
MBA, Information Systems
Cleveland State University 1985 — 1990
BBA, Accounting
Case Western Reserve University 2009 — 2010
Leadership Deep Dive
Medical Mutual of Ohio Senior ManagerErnst & YoungSeptember 1990 - October 1998
Skills
Corporate Governance, Insurance, Compliance, Accounting, Financial Reporting, Auditing, Risk Management, Strategic Planning, Tax, Corporate Tax, Income Tax, Tax Compliance, Tax Accounting
Education
Case Western Reserve University School of Law 1986 — 1990
JD, Law
University of Michigan
Bachelor of Science, Economics
Medical Mutual of Ohio October 2002 - Present
Compuware July 1997 - September 2002
PNC (NCB) July 1987 - July 1997
Skills
IT Audit, Security, CISA, Information Security, Risk Management, Sarbanes-Oxley Act, SharePoint, Disaster Recovery, CISSP, Risk Assessment, Internal Controls, Internal Audit, Process Improvement, Auditing, Information Security..., ISO 27001, Compliance, Analysis, SAS70, IT Strategy, Governance, Business Continuity, Enterprise Risk..., Team Building, Information Technology, Business Analysis, SOX
Education
Cleveland State University 1981 — 1985
Bachelor of Business Administration, Accounting
Cuyahoga Community College 1977 — 1980
Associate of Applied Business & Data Processing, Data Processing and Computer Programming
Kent State University November 2013 - Present
Emerald Development & Economic Network, Inc. January 2012 - November 2013
Center for Familes and Children September 2005 - December 2011
United Transportation Union April 2003 - February 2005
Qualchoice, Inc. August 1998 - April 2003
Medical Mutual of Ohio 1984 - 1985
Skills
General Ledger, Financial Accounting, Accounts Receivable, Cash Management, Internal Controls, Financial Reporting, Accounting, Accounts Payable, Auditing, Software Implementation, GAAP, Financial Analysis, Accruals, Peachtree, ADP Payroll, Financial Statements, Budgets, Managerial Finance, Licensed to Sell Life...
Education
Cleveland State University
Bachelor of Business Administration, Finance and Accounting
Medical Mutual of Ohio August 2013 - Present
Medical Mutual of Ohio May 2012 - August 2013
Cleveland State University August 2011 - May 2013
United States District Court, Northern District of Ohio July 2011 - August 2011
HealthNow New York Inc. May 2011 - July 2011
U.S. House of Representatives May 2009 - August 2009
Skills
Appeals, Civil Litigation, Courts, Employment Law, Legal Issues, Legal Research, Legal Writing, Lexis, LexisNexis, Litigation, Public Speaking, Westlaw
Education
Cleveland State University - Cleveland-Marshall College of Law 2010 — 2013
Doctor of Law (J.D.), Business Law
SUNY Oswego 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government and Sociology
Medical Mutual of Ohio March 1993 - Present
Medical Mutual of Ohio 1993 - Present
Skills
Health Insurance, Process Improvement, Business Analysis, Work Management, Painting, Building Maintenance, Access, Healthcare, Vendor Management, Healthcare Information..., Software Documentation, Risk Management, Disaster Recovery, HIPAA, Data Analysis, Call Centers, Life Insurance, PMP, Analysis, Claims Management, Requirements Gathering, Business Intelligence, Business Process..., Integration, Requirements Analysis, DB2, IT Strategy, Brokers, TSO, Mainframe
Education
Cuyahoga Community College 1991 — 2001
Associate's degree, Business Administration and Management, General
Cleveland State University 1990 — 1990
Saint Edwards
Medical Mutual of Ohio October 1986 - Present
St Rita's Medical Center October 2006 - September 2008
University Hospital Faculty Services January 2000 - July 2003
Skills
Medical Terminology, ICD-9 CPT CODING, Microsoft Office, Customer Service, 10 Key, Accounts Payable, Accounts Receivable
Education
Tiffin University 2009 — 2011
Bachelor's degree, Criminal Justice and Corrections
Cuyahoga Community College 1992 — 2003
Associate's degree, Business Administration and Management, General
Nationwide Childrens Hospital June 2013 - Present
Dr. Michael Powers, DDS, MS - Oral & Maxillofacial Surgery June 2010 - July 2012
Medical Mutual of Ohio September 2008 - May 2010
Education
The Ohio State University College of Medicine 2012 — 2016
Doctor of Medicine (MD)
Cleveland State University 2010 — 2011
Post-Baccalaureate, Pre-Medicine/Pre-Medical Studies
Kenyon College 2004 — 2008
Bachelor of Arts (BA), Economics
Roundstone Insurance May 2015 - Present
Medical Mutual of Ohio October 2010 - March 2015
Medical Mutual of Ohio April 2002 - September 2010
BMSO, Inc April 2001 - March 2002
Skills
Management, Underwriting, Health Insurance, Risk Analysis, Predictive Analytics, Account Management, Workers' Compensation..., Training, Negotiation, Build Strong Teams, Workers Compensation..., Communication Skills, Customer Retention, Workers Compensation, Brokers, Insurance, Communication, Team Building, Employee Benefits, Sales, Leadership
Education
Cleveland State University 1991 — 1997
Bachelor of Arts (B.A.), Mathematics
Benesch Law September 2012 - June 2013
Medical Mutual of Ohio September 2011 - June 2012
United Way of Greater Cleveland September 2010 - June 2011
Case Western Reserve University September 2009 - June 2010
Skills
Communication, Customer Service
Education
Cleveland State University 2013 — 2017
Medical Mutual of Ohio April 2010 - Present
Antares Business Solutions February 2007 - April 2010
Medical Mutual of Ohio June 1998 - February 2007
Education
Cleveland State University
B.A, Communications