Medical Mutual of Ohio
Industry: Health insurance company
DescriptionMedical Mutual of Ohio is an American mutual health insurance company. It is the oldest and largest health insurance company based in Cleveland, Ohio, and serves more than 1.6 million customers. Employing 2,500 people, Medical Mutual is one of the biggest employers in downtown Cleveland. Headquarters: Cleveland, Ohio, United States CEO: Rick Chiricosta (1 Feb 2009–) Number of employees: 2,500 (2013) Founded: 1934 Subsidiaries: SuperMed PPO, Type of business: Mutual organization
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Medical Mutual of Ohio Employees
Infogix, Inc. November 2013 - December 2014
Blue Cross Blue Shield of Michigan 2004 - 2012
Per-Se Technologies February 2000 - April 2003
Medical Mutual of Ohio September 1997 - April 1999
Blue Cross Blue Shield of Michigan December 1995 - September 1997
Ajilon July 1990 - September 1997
Red Cross (RBIS DEvelopment Center) September 1995 - December 1995
Ford Motor Company July 1990 - June 1994
Maumee Valley Software Inc June 1985 - July 1990
Skills
MS-C++, Basic, Foxbase,..., EDL and Series/1..., VB.NET, VB5, C#.NET., Cobol, Cobol II, JCL,..., IMS/DB2/CICS., MS-DOS, IBM-DOS, OS/2,..., IBM mainframe computer..., COBOL, EDI, Requirements Analysis, JCL, Systems Analysis, DB2, TSO, SDLC, Process Improvement, Xpediter, Windows 7, Mainframe, Testing, IMS DB/DC, Program Management, Requirements Gathering, Databases, SQL, Software Documentation, Disaster Recovery, Access, Business Analysis, Software Development, Software Project...
Education
Owens Community College 1982 — 1985
Associates degree in computer programming
NRM North America, LLC March 2010 - Present
All Care Family Services September 2013 - August 2015
DBE Consulting, LLC June 2011 - August 2012
Wells Fargo Health Benefit Services June 2007 - February 2010
WellCorp 2005 - 2006
Marsh 1999 - 2005
Aetna 1997 - 1999
Medical Mutual of Ohio 1993 - 1997
Skills
Employee Benefits, Health Savings Accounts, Disability Insurance, Dentistry, Return on Investment, Group Medical, Flexible Spending..., Disease Management, Employee Wellness, HRA, Insurance, Health Insurance, Underwriting, Strategic Planning, Property & Casualty..., Life Insurance, Brokers, Claim, Liability, Legal Liability, Workers Compensation, Strategy, Leadership, Commercial Insurance, Casualty, Management, Sales, Training, Risk Management, Term Life Insurance, Fixed Annuities, Long-term Care, Reinsurance, 401k, Retirement, Professional Liability, General Insurance, Claims Management, Medicare, Small Business, Accident, Employment Practices..., Commercial Lines, CRM, COBRA, D&O, Excess, Insurance Brokerage, Defined Benefit, Captives
Education
Case Western Reserve University - Weatherhead School of Management 1999 — 2001
Executive MBA, Business
Notre Dame College 1983 — 1987
Bachelor of Arts, Business
Amerigroup April 2014 - Present
Medical Mutual of Ohio September 2004 - July 2013
1st Medical Network September 1999 - August 2004
South Georgia Health Partners August 1997 - September 1999
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Access, Contract Negotiation, Contract Management, Network Development, Provider Relations, Teaching, Data Analysis, Public Speaking, Healthcare Management, Managed Care, Financial Analysis, Employee Benefits Design, PPO, Healthcare Industry, Healthcare, Analysis, Insurance, Health Insurance
Education
The University of Georgia
Bachelor of Science (B.S.), Biology, General
Medical Mutual of Ohio 2011 - 2012
RE/MAX GATEWAY, Kevin Townsend 2008 - 2010
Norstan Communications (now known as Blackbox Network Services) 1995 - 2000
Norstan Communications (Cont') 1995 - 1997
VMX (bought out by Octel) 1993 - 1995
Advanced Telecommunications of Illinois, Inc. 1989 - 1993
Skills
Project Management, "Process Improvement..., 6 Sigma Team Experience, Call Center Management..., "Employee of the Year", Technical Management, Process Improvement, Coaching, Team Building, Trainer/Instructor, Call Center, Customer Service, Insurance, Microsoft Office, Training, Call Centers, Customer Satisfaction, Management, Product Management, Telecommunications, Technology Management, System Administration, Sales, Troubleshooting, Leadership Development, Access, CRM, Leadership
Education
University of Illinois at Urbana-Champaign
BS
Sterling Jewelers September 2013 - Present
Premier Toyota July 2013 - September 2013
Medical Mutual of Ohio April 2007 - July 2013
PSMAC Ltd - FedEx Ground October 2001 - April 2007
National City Bank 1999 - 2001
Cole National Corporation 1986 - 1999
Republic Steel Corp. June 1981 - 1986
Skills
Health Insurance, Process Improvement, Analysis, Customer Service, Call Centers, Project Management, Industrial Engineering, Quality Assurance, Operations Management, Logistics, Operating Budgets, Employee Training, Retail, Microsoft Office, Team Building, Inventory Management, Management, Leadership, Sales, Training
Education
The University of Akron
Bachelor's degree
USI Insurance Services July 2014 - Present
Medical Mutual of Ohio October 2008 - June 2014
State Industrial Products May 2008 - October 2008
Skills
Health Insurance, Insurance, Employee Benefits, Underwriting, Disability Insurance, Health Savings Accounts, Life Insurance, Sales, Account Management, Customer Service, COBRA, Claim, Strategic Planning, Healthcare, Sales Management, Customer Retention, Marketing, Cold Calling, Management, New Business Development, Sales Operations
Education
The Ohio State University 2004 — 2008
Bachleor of Arts, Hospitality Administration/Management
The National Snaffle Bit Association's The Way To Go magazine October 2013 - Present
Sharon Valley Communications August 2007 - Present
Rea & Associates, Inc. July 2008 - February 2012
Medical Mutual of Ohio November 2007 - July 2008
Ohio Quarter Horse Association June 1984 - November 2007
Badertscher Communications 1994 - 1995
Ohio State Medical Association 1990 - 1994
Physicians Health Plan of Ohio (PHP) 1987 - 1990
Skills
Public Relations, Media Relations, Corporate Communications, Strategic Communications, Marketing Communications, Internal Communications, External Communications, Strategic Planning, Social Media Content, Writing, Copywriting, Editing, Proofreading, Financial Reporting, Agriculture, Non-profit..., Blogging, Desktop Publishing, Online Publishing, Publications, Publicity, InDesign, Wordpress, Dreamweaver, Social Media, Marketing, Social Media Marketing, Advertising, Nonprofits, Web Content, Newsletters, Social Networking, Community Outreach, Editorial, Magazines, Content Development, New Media, Facebook, Interviews, Leadership, Crisis Communications, Speech Writing, AP Style, Copy Editing, Creative Direction, News Writing, Press Releases, Feature Articles
Education
The Ohio State University 1979 — 1983
Bachelor of Science, Agricultural Communications & Animal Science
Indian Valley North High School 1975 — 1979
HS Diploma, College Preparatory
Medical Mutual of Ohio 2003 - Present
Aetna August 1997 - January 2003
Skills
Health Savings Accounts, Health Insurance, Employee Benefits, Underwriting, Term Life Insurance, Disability Insurance, Brokers, Insurance, Medicare, Life Insurance, Workers Compensation, Managed Care
Education
Northern Kentucky University
Psychology, Minor in Marketing
HealthSpot April 2015 - Present
Medical Mutual January 2012 - April 2015
Medical Mutual of Ohio February 2011 - February 2012
Medical Mutual of Ohio 2008 - May 2011
COSE April 2006 - August 2008
ADP May 2005 - September 2006
SBC Yellow Pages September 2001 - April 2005
Nextel Communications 1999 - 2001
Skills
Health Insurance, Employee Benefits, Insurance, Account Management, Sales, Sales Management, New Business Development, Customer Service, Strategic Planning, Salesforce.com, Underwriting, B2B, Customer Satisfaction, Negotiation, Disability Insurance, Selling, Management, Direct Sales, Team Building, CRM, Marketing, Program Management, Sales Process, Recruiting, Leadership, Marketing Strategy, Sales Presentations, Cold Calling, Sales Operations, Training, Team Leadership, Contract Negotiation, Marketing Communications, Coaching, Business Development, Budgets, Customer Retention, Business Strategy, Forecasting, Health Savings Accounts, Healthcare, Small Business, Pricing, COBRA, Term Life Insurance, Strategy, Managed Care, Benefits Administration, Health Care Reform, Life Insurance
Education
The University of Akron 1990 — 1994
English Literature (British and Commonwealth)
The University of Akron
Medical Mutual of Ohio February 2009 - Present
Skills
Insurance, Excel, Forecasting, Budgeting, Microsoft Office, Analysis, Mergers, Access, Accounting, Financial Analysis, SAP, Budgets, Mergers & Acquisitions, Financial Reporting, Microsoft Excel, Finance, Management
Education
Miami University 1993 — 1996
B.S. Business Administration, Accounting, Finance
University of Cincinnati College of Business 1992 — 1993
MIddletown High School
Sonit Systems, LLC September 2014 - Present
Metalink Technologies May 2013 - September 2014
Medical Mutual of Ohio July 2013 - August 2013
Sherwin Williams November 2012 - August 2013
Travel Centers of America September 2009 - August 2012
Defiance College September 2011 - May 2012
Alexandris Restaurant January 2008 - September 2009
Skills
Team Leadership, Educational Leadership, Ubuntu, Computer Repair, Data Recovery, IP Networking, Wireless Networking, Computer Hardware, Microsoft Operating..., Troubleshooting, CCNA, Microsoft Office, Microsoft Excel, Operating Systems, Windows, Networking, Time Management, Public Speaking, Security
Education
The Defiance College 2010 — 2014
Bachelor of Science, Digital Forensics with Criminal Justice Minor, Senior
The University of Akron 2008 — 2010
Networking, B
Wadsworth High School 2006 — 2010
College Prep, B
Medical Mutual December 2014 - Present
Medical Mutual of Ohio September 2003 - Present
Muscular Dystrophy Association 2002 - 2003
Skills
Wellness, Health, Health Promotion, Healthcare, Teaching, Employee Wellness, Employee Benefits, Disease Management, Health Education, Medicare, Health Insurance, Managed Care, Public Health, Leadership, Public Speaking, Management, Strategic Planning, Customer Service, Team Building, Insurance, Program Development, Nonprofits, Training
Education
The University of Akron 2010 — 2012
Master of Public Health (MPH)
Ohio University 1997 — 2000
Health Services Administration, Business, Communication
Swagelok August 2013 - Present
Minor League Baseball May 2012 - Present
Indians Prospect Insider January 2010 - December 2013
Swagelok November 2012 - August 2013
Cleveland Indians February 2010 - June 2010
Ursuline College September 2009 - May 2010
Strike Force Baseball Academy October 2009 - February 2010
Medical Mutual of Ohio September 2008 - January 2009
Extra Innings Inc May 2006 - August 2008
Skills
InDesign, Photoshop, Digital Photography, Team Oriented, Community Outreach, Microsoft Office, Adobe Creative Suite, Writing, Sports Writing, Graphic Design, Punctual, Nikon, Independent, Coaching, Customer Service, Photography, Sports, Social Media
Education
Notre Dame College 2005 — 2009
Bachelor of Arts, Sport Management, Minor in Graphic Communications
Twinsburg High School 2001 — 2005
High School Diploma, General Education
Medical Mutual January 2015 - Present
Falls Communications November 2013 - January 2015
Medical Mutual of Ohio April 2011 - November 2013
Liggett Stashower February 2004 - April 2011
National City August 1998 - February 2004
Chase Manhattan Financial Corporation 1997 - 1998
Skills
Social Media, Public Relations, Advertising, Online Advertising, B2B, Event Planning, Marketing Communications, Strategy, Online Marketing, Trade Shows, Marketing, Management, Social Media Marketing, Content Strategy, Creative Direction
Education
Ohio University 1989 — 1993
BSJ, Journalism
Magnificat High School 1985 — 1989
University Hospitals of Cleveland May 2014 - Present
University Hospitals of Cleveland July 2011 - May 2014
University Hospitals of Cleveland January 2009 - December 2011
National City Corporation October 2006 - January 2009
Medical Mutual of Ohio 2004 - 2006
Ernst & Young 2001 - 2004
Skills
Compensation, Employee Benefits, Compensation, HRIS, Human Resources, Incentive Programs, Management, Performance Management, Process Improvement, Onboarding
Education
Ohio University 1993 — 1997
Bachelor of Science (BS)
Magnificat High School 1989 — 1993
Retired May 2014 - Present
PNC November 2012 - May 2014
JPMorgan Chase April 2010 - September 2012
National City Bank September 2000 - March 2010
Medical Mutual of Ohio October 1999 - September 2000
Cap Gemini Ernst & Young May 1994 - September 1999
Key Bank November 1989 - March 1994
Ernst & Young June 1986 - December 1989
General Electric September 1982 - June 1986
Predicasts, Inc. August 1979 - June 1982
Skills
DB2 Database..., Data Analysis, Data Warehousing, Data Mining, SQL Tuning, SQL, Pentaho, MySQL, z/OS, Unix, Linux, Application Design, SAS, R, Excel, Distribution Systems, ACH, Access, Oracle SQL, Database Administration, Business Intelligence, DB2, Mainframe, Performance Tuning, Analysis, COBOL, Data Modeling, Databases, Database Design, Relational Databases, Database Management, JCL, ETL, Software Development, Application Development, Data Management, Business Analysis, Systems Analysis, Data Marts, Reporting Systems, Microsoft SQL Server, CICS, SDLC, Visio, Web Applications, Enterprise Architecture, Disaster Recovery, TSO, Requirements Gathering, T-SQL
Education
Northwestern University 1975 — 1976
M.S., Transportation
University of Cincinnati 1970 — 1973
B.A., Geography, Mathematics, Economics
SAS University (SAS Online Training
UPMC January 2015 - Present
UPMC January 2014 - December 2014
Alcoa February 2012 - January 2014
BNY Mellon March 2011 - February 2012
Ketchum November 2007 - February 2011
Medical Mutual of Ohio July 2007 - November 2007
Ketchum October 2005 - June 2007
Children's Hospital of Pittsburgh July 2004 - April 2005
SAE International June 2003 - July 2004
The Rivers School January 2000 - June 2003
Skills
SumTotal, Applicant Tracking..., Learning Management, Mentoring, Employee Relations, Organizational..., Compensation, HRIS, Training, Onboarding, Recruiting, Human Resources, Performance Management, New Hire Orientations, Talent Acquisition, Learning Management..., Resume Writing, PeopleSoft, Instructional Design
Education
Northeastern University 1998 — 1999
M.S., Criminal Justice
Penn State University 1994 — 1998
B.A., Administration of Justice & Women's Studies
Fortney & Weygandt, Inc. April 2011 - Present
Cleveland Clinic August 2007 - December 2010
GEM Edwards, Inc. February 2000 - January 2006
Medical Mutual of Ohio June 1997 - July 1999
Kaiser Permanente of Ohio October 1995 - May 1997
Blue Cross Blue Shield of Central New York, Inc. September 1986 - July 1995
Skills
Business Development, Strategic Planning, Marketing, Marketing Strategy, New Business Development, Sales Management, Leadership, Strategy, Market Research, Contract Negotiation, Product Development, Project Management, Marketing Communications, Process Improvement, Account Management, Team Building
Education
Syracuse University - Martin J. Whitman School of Management 1972 — 1974
MBA
Syracuse University 1969 — 1971
BA
Parker Hannifin March 2015 - Present
Myers Industries February 2014 - March 2015
Cliffs Natural Resources January 2011 - September 2013
Cardinal Solutions September 2010 - January 2011
Medical Mutual of Ohio January 2008 - October 2010
National City Bank February 2006 - February 2008
STERIS Corporation June 2004 - January 2006
Rock and Roll Hall of Fame and Museum July 2002 - January 2004
Skills
Project Management, SharePoint, Business Analysis, SDLC, Microsoft SQL Server, Requirements Gathering, Software Documentation, Strategic Planning, Process Improvement, Integration, Active Directory, Data Warehousing, E-commerce, Visio, ASP.NET, Software Development, Troubleshooting, Access, Vendor Management, Business Intelligence, Consulting, IT Strategy, Disaster Recovery, Management
Education
University of Phoenix 2005 — 2007
M.B.A, Business Administration
Remington College-Cleveland Campus 2003 — 2005
Associate's Degree, Management Information Systems
Michigan State University 1996 — 2000
B.A, Telecommunications
Medical Mutual of Ohio October 2013 - Present
Medical Mutual of Ohio October 2011 - September 2013
Medical Mutual of Ohio December 2008 - October 2011
Ernst & Young September 2004 - November 2008
IMS Web Design January 2002 - May 2002
Skills
Six Sigma, Negotiation, Sarbanes-Oxley Act, IT Audit, Process Improvement, Internal Controls, Risk Management, Auditing, Business Analysis, Project Management, Data Analysis, Information Technology, Visio, Internal Audit, Access, Management, SharePoint, Business Process
Education
Ashland University 2010 — 2013
MBA, Finance, Project Management
Miami University 1998 — 2003
BSBA, Management Information Systems, Business-to-Business Marketing with concentration in Law & Commerce
Hyland Software July 2015 - Present
Medical Mutual of Ohio July 2008 - July 2015
TTI Floor Care North America September 2007 - June 2008
Medical Mutual of Ohio May 2006 - August 2006
Skills
Project Coordination, Teamwork, Microsoft Office, Proposal Writing, Strategic Planning, Product Marketing, Excel, PowerPoint, Customer Relations, Access, Word, Social Media, Problem Solving, Outlook, Writing, Customer Service, Health Insurance, Leadership, Microsoft Excel, Microsoft Word, Training, Sales, Project Management, Cross-functional Team..., Marketing Strategy, New Business Development, Insurance, Marketing, Management, Market Research, Time Management, Employee Benefits, Account Management, Team Building, Process Improvement
Education
ITT Technical Institute 2007 — 2008
MBA, Business Administration - Management
Slippery Rock University of Pennsylvania 2003 — 2006
BSBA, Marketing
Medical Mutual of Ohio September 1997 - June 2011
Thompson Hine LLP 1995 - 1997
Syracuse University-College of Law August 1994 - November 1994
Education
Syracuse University College of Law 1991 — 1994
JD
University of Michigan 1989 — 1991
Bachelor of Arts (B.A.), History
Wellesley College 1987 — 1989
Pope John XXIII High School 1983 — 1987
Medical Mutual of Ohio December 2003 - May 2007
Skills
Outlook, Team Building, Process Improvement, Insurance, Account Management, Microsoft Office, Leadership
Education
Stautzenberger College-Maumee 2010 — 2012
Associates, Accounting
Owens Community College 2002 — 2005
Associates, Medical Billing/Accounting
PNC April 2015 - Present
Boehringer Ingelheim July 2007 - December 2014
Ben Venue Laboratories March 2001 - July 2007
KeyCorp March 1997 - March 2001
Medical Mutual of Ohio January 1996 - March 1997
Ukraine Ministry of Healthcare September 1985 - November 1989
Skills
Business Intelligence, Data Warehouse..., Oracle Database, Trackwise Administration, Trackwise Analytics, Cognos Development, QlikView Development, FDA, 21 CFR Part 11, SQL, Validation, Process Improvement, Microsoft SQL Server, Software Development, Crystal Reports, Quality Assurance, Pharmaceutical Industry, Software Documentation, Cross-functional Team..., CAPA, Project Management, Oracle Database..., Oracle APEX Development, ITIL Certified, Databases
Education
Moscow Technical University of Communications and Informatics (MTUCI) 1980 — 1986
BS, Computer Science, Graduated with Honor
Kiev Technical College of Electronic Devices 1976 — 1980
Electronic Technician, Electronic Devices Production, 4.0
Community Benefits Insurance Agency June 2014 - Present
Medical Mutual of Ohio December 2011 - May 2014
Talus Brokerage Services 2007 - 2011
Reston Community Center April 2001 - May 2003
Skills
Sales, Health Savings Accounts, Disability Insurance, Health Insurance, Leadership, Insurance, Customer Retention, Sales Operations, Sales Management, Employee Benefits, Medicare, Life Insurance, Benefits Administration, Underwriting, Managed Care, Healthcare, Customer Service, Term Life Insurance, Brokers, Account Management, Strategic Planning
Education
Ohio University 2004 — 2006
Bachelors, Business Administration minor in Communications, Psychology
Northern Virginia Community College 2001 — 2003
Associates, General Education
MCPc July 2006 - Present
MCPc July 2006 - January 2007
Staffing Solutions February 2004 - July 2006
Staffing Solutions Enterprises March 2004 - June 2006
Bendix Commercial Vehicle Systems LLC 2003 - 2006
Bendix Commercial Vehicle Systems LLC 2003 - 2006
Medical Mutual of Ohio August 1998 - April 2003
NCO Financial Systems, Inc January 2003 - March 2003
Medical Mutual of Ohio January 1998 - January 2003
Renaissance Worldwide January 1997 - January 1998
Skills
Call Center, Deployment, Software Documentation, Printers, System Deployment, Software Installation, Laptops, Process Improvement, Troubleshooting, Computer Hardware, Program Management, XP, Windows 7, Technical Support, System Administration, Information Technology, VMware, Disaster Recovery, Help Desk Support, Citrix, Servers, Data Center, Windows Server, Virtualization, Hardware, Cisco Technologies, Active Directory, SharePoint, Wireless Networking, VPN, Microsoft Exchange, DHCP, SCCM
Education
The University of Akron 1990 — 1996
Associate Degree, Computer Programming Technology
Akron St Vincent St Mary 1986 — 1990
Degree, General
Blue Cross and Blue Shield of Alabama July 2014 - Present
Kaiser Permanente May 2006 - September 2013
Kaiser Foundation Health Plan August 2002 - April 2006
Kaiser Permanente January 2002 - August 2002
Medical Mutual of Ohio January 1999 - December 2001
Medical Mutual of Ohio August 1994 - December 1998
Blue Cross & Blue Shield of Massachusetts January 1990 - July 1994
Skills
Team Leadership, Accountability, Innovation, Leadership, Underwriting, Strategy, Managed Care, Healthcare, Medicare, Insurance, Process Improvement, Pricing, Management, Data Analysis, Strategic Planning, Health Insurance, Employee Benefits, Team Building, Customer Service
Education
Ohio University 1983 — 1987
Bachelor of Business Adinistration, Health Care Management & Marketing
Case Wester Reserve University, Harvard University Extension School
Harmony Creek Church August 2014 - Present
Rainbow Elder Care of Greater Dayton January 2012 - Present
Your Chefs Du Jour January 2009 - Present
Liberty Mutual (dba Ohio Casualty) March 2006 - November 2007
WellPoint January 2001 - March 2006
Medical Mutual of Ohio October 1997 - January 2001
Cleveland Clinic Health System at Lakewood Hospital March 1995 - October 1997
Mt. Sinai Health Care System December 1993 - March 1995
ProMedica Health System September 1988 - December 1993
Finkbeiner, Pettis & Strout Ltd. October 1985 - September 1988
Skills
Sales Management, Mergers, Marketing, Public Relations, Market Research, culinary arts, business owners, personal chef, Small Business, Strategy, Mergers & Acquisitions, Marketing Strategy, Strategic Planning, Culinary Skills, Leadership, Healthcare, Sales, CRM, Advertising
Education
Midwest Culinary Institute - Cincinnati State 2009 — 2011
Associate Degree Culinary Arts
The Ohio State University 1979 — 1983
B.A.
UnitedHealthcare November 2012 - Present
CBCA Administrators, Inc February 2009 - July 2010
Medical Mutual of Ohio January 2008 - February 2009
CSI Financial Services, Inc April 2003 - October 2006
National Century Financial Enterprises, Inc February 2002 - December 2002
The Chandler Group of Companies January 1998 - February 2002
Skills
Leadership, Healthcare, Project Management, Management, Contract Negotiation, Negotiation, Managed Care, Hospitals, Healthcare Industry, Physicians, Healthcare Management, Medicare, HIPAA, Health Insurance, Medicaid, Physician Relations, Insurance, Revenue Cycle, Health Policy
Education
Otterbein College
Medical Mutual of Ohio May 1997 - Present
WJW-TV June 1984 - May 1997
WGAR-AM March 1982 - June 1984
WJW-AM November 1982 - March 1983
WHLO-AM April 1982 - November 1982
WHUT/WLHN-FM June 1981 - April 1982
Skills
Crisis Communications, Internal Communications, Media Relations, Corporate Communications, Newsletters, Television, Publicity, Radio, Sports, Copywriting, Strategic Communications, Blogging, Public Speaking, Speech Writing, Press Releases, Public Relations, Video Production, Marketing Communications, Spokesperson, Social Media, Marketing
Education
The University of Akron 1977 — 1981
BA, Mass Media Communications, Radio & TV Broadcasting, Journalism, Public Relations
Medical Mutual of Ohio October 2011 - Present
Medical Mutual January 2010 - October 2011
Medical Mutual December 2008 - January 2010
Skills
Health Insurance, Disability Insurance, Term Life Insurance, Life Insurance, Health Savings Accounts, Employee Benefits, Brokers, Account Management
Education
Ohio Wesleyan University 2003 — 2005
Economics
Dublin Coffman High School 2000 — 2003
Quantum Health May 2007 - Present
Willis January 2006 - May 2007
Medical Mutual of Ohio August 2000 - January 2006
OhioHealth Group May 1994 - August 2000
Skills
Project Management, Data Analysis, Client Relationship..., Insurance, Wellness, Contract Negotiation, Self-funded, Patient Advocacy, Consumerism, Health Care Systems, Health Insurance, Healthcare, Employee Benefits, CRM, Managed Care, Leadership, Account Management, Healthcare Management, Benefits Administration, Medicare, Health Savings Accounts, HIPAA, Hospitals, Sales, Analysis, Disease Management, Healthcare Consulting, Team Building, Process Improvement, Health Policy, Strategy
Education
Case Western Reserve University - Weatherhead School of Management 1983 — 1985
MBA
The Ohio State University 1976 — 1980
BS
Reed Financial Services, Inc. July 2012 - Present
Medical Mutual of Ohio March 2001 - July 2012
Skills
Process Improvement, Business Analysis, Access, Visio, Project Management, Health Insurance, DB2, Mainframe, SQL, Microsoft Office, Data Analysis, Microsoft SQL Server, COBOL, Visual Basic, .NET, ASP.NET
Education
Miami University
Bachelor's degree, Management Information Systems
University Hospitals of Cleveland January 2014 - Present
Medical Mutual of Ohio December 2011 - January 2014
Federal Reserve Bank of Cleveland July 2010 - December 2011
Federal Reserve Bank of Cleveland December 2006 - July 2010
Federal Reserve Bank of Cleveland December 2003 - December 2006
Microsoft Corporation December 2001 - May 2003
Microsoft Corporation May 2000 - December 2001
Purdue University August 1997 - December 1999
Skills
Risk Management, Auditing, SDLC, Process Improvement, Information Security, Change Management, Information Technology, Business Intelligence, Disaster Recovery, Program Management, Business Analysis, Internal Audit, IT Audit, Software Project..., Quality Assurance, Business Process..., Business Requirements, Active Directory, Requirements Analysis, Business Continuity, Sarbanes-Oxley Act, Knowledge Management, Data Analysis, CISA, Analysis, Project Management, Windows, Business Process, Governance, Access, IT Management, Software Development, Management, Requirements Gathering, Security, Risk Assessment, COBIT, Information Security..., Internal Controls, COSO, Security Audits, Systems Analysis, Computer Security, Business Process..., Information Security..., Data Privacy, Information Security..., Software Documentation
Education
University of Phoenix 2004 — 2006
Master of Science, Computer Information Systems
Purdue University 1995 — 2000
Bachelor of Science, Management
Medical Mutual of Ohio August 2013 - Present
Aetna 2011 - 2013
Aetna 2006 - 2011
The Urrutia Agency 2005 - 2006
Mercer (formerly MARSH USA) 2003 - 2005
Talus Brokerage (formerly Roemer Brokerage Services) 1994 - 2003
Skills
Health Insurance, Medicare, Disability Insurance, Insurance, Health Savings Accounts
Education
University of Findlay
MBA, Health Care Concentration
EL Bowsher High School
University of Toledo
Bachelor of Education, Community Health
Astral Industries February 2014 - September 2014
The Sherwin-Williams Co. November 1994 - May 2013
The Garland Company, Inc. May 1992 - November 1994
Tremco 1984 - 1992
Case Western Reserve University November 1976 - August 1980
Medical Mutual of Ohio 1978 - 1979
Cleveland Business Consultants LLC May 1975 - November 1976
Skills
Succession Planning, Temporary Placement, Leadership, Union Avoidance
Education
Weatherhead School of Management at Case Western Reserve University 1982 — 1984
MBA, Industrial Relations
University of Dayton 1971 — 1975
Management
Cathedral Latin 1967 — 1971
Whitehouse Insurance Agency November 2007 - Present
National City Insurance Group May 2005 - October 2007
MetLife October 1998 - May 2005
Medical Mutual of Ohio July 1998 - October 1998
Vision Service Plan April 1991 - July 1998
MetLife January 1989 - April 1991
MetLife March 1982 - December 1988
MetLife May 1980 - March 1982
Skills
Health Insurance, Insurance, Disability Insurance, Employee Benefits, Sales, Leadership, Commercial Insurance, Team Building, Direct Sales, Management, Brokers, Fixed Annuities, Underwriting, Life Insurance
Education
The Ohio State University 1975 — 1980
Bachelor of Science, International Business and Finance
VA Pittsburgh Healthcare System April 2013 - Present
VA Pittsburgh Healthcare System May 2010 - April 2013
VA Pittsburgh Healthcare System January 2010 - January 2011
Cleveland Clinic May 2009 - August 2009
National Prion Surveillance Center March 2008 - April 2008
U.S. House of Representatives May 2007 - August 2007
Medical Mutual of Ohio May 2006 - August 2006
Skills
Healthcare, Healthcare Management, Hospitals, PowerPoint, Microsoft Excel, Grants, Contract Negotiation, Healthcare Information..., Program Development, Public Health, Training, Data Analysis, Nonprofits, Policy, Management, Project Management, Teamwork
Education
University of Pittsburgh 2008 — 2010
Masters, Health Administration
University of Connecticut 2003 — 2007
Bachelor of Science, Allied Health; Health Promotion
Medical Mutual of Ohio 2000 - Present
Roadway Express, Inc. 1985 - 1998
Education
The University of Akron 1980 — 1984
BA, Business Management
Teladoc May 2014 - Present
Meritain Health March 2012 - May 2014
Kaiser Permanente Health Plan of Ohio September 2011 - March 2012
Kaiser Permanente September 2007 - May 2011
Kaiser Foundation Health Plan of Ohio November 2003 - September 2007
Medical Mutual of Ohio April 1994 - June 2001
Customer Relations Medicare 1991 - 1994
Work Wear Corporation 1987 - 1990
Skills
Business Development, Account Management, Managed Care, Employee Benefits, Management, Strategy, Leadership, Program Management, Training, Medicare, Health Insurance, Direct Sales, Sales Process, Sales, Insurance, PPO, Sales Management, Brokers, Health Savings Accounts, Healthcare, Healthcare Industry, Self-funded, Risk Management, Pharmacy Benefit...
Education
Notre Dame College 1996 — 1997
Liberal Arts
Devon Health Services; Consilium LLC; Premier Network June 2010 - Present
AC Consulting Services Inc. 2013 - 2015
Medical Mutual of Ohio July 2007 - May 2010
Medical Mutual of Ohio July 2005 - July 2007
Medical Mutual of Ohio May 2000 - July 2005
Medical Mutual of Ohio May 1995 - May 2000
Medical Mutual May 1989 - May 1995
Skills
Mergers, Competitive Analysis, Life Insurance, Managed Care, Medicare, Health Insurance, Insurance, Healthcare, Employee Benefits, HIPAA, Healthcare Management, Claim, Hospitals, Account Management, Strategic Planning, Process Improvement, Sales, Team Building, New Business Development, Negotiation, Leadership, CRM, Coaching, Access, Mergers & Acquisitions, Customer Service, Provider Relations, Network Development, Health Savings Accounts, PPO, Health Care Reform, Healthcare Information..., Healthcare Industry, Medicaid, Workers Compensation, Healthcare Consulting, Benefits Administration, Underwriting, Health Policy
Education
Rockhurst University 2005 — 2007
Masters Business Administration, Finance
University of Toledo 1985 — 1991
Bachelor, Business Administration and Management, General
Wound Care Specialists November 2013 - Present
Healogics, Inc. August 2012 - October 2013
Healogics, Inc. January 2011 - August 2012
Ohio Health Care Trust October 2009 - January 2011
The Physicians' Assurance Corp. June 2008 - January 2010
American Health Holding July 2007 - May 2008
Columbus Association of Health Underwriters 2007 - 2008
Medical Mutual of Ohio June 2006 - July 2007
Nationwide Insurance April 1999 - June 2006
Skills
Medical Management, Health Insurance, Healthcare, Insurance, Customer Service, Financial Operations, Human Resources, Compliance, Project Management, Implementation..., Quality Management, Marketing Strategy, Public Speaking, Management, Implementation..., Medicare, Employee Benefits, Account Management, Managed Care, Business Development, Operations Management, Hospitals, Budgets, Leadership, Process Improvement, Team Building, Marketing, HIPAA, Training, Long-term Care, Strategic Planning, Healthcare Management
Education
Miami University
BA, Political Science
S & P Data September 2014 - May 2015
Aflac November 2011 - August 2014
Aflac May 2013 - February 2014
Aflac February 2012 - October 2013
Massage Envy January 2011 - March 2011
Cintas Corporation July 2010 - October 2010
Medical Mutual of Ohio May 2009 - September 2009
Broadview Back Clinic April 2005 - June 2007
C.E.O.G.C. September 2004 - April 2005
Office Team February 2002 - September 2004
Skills
Benefits Administration, Employee Benefits, Customer Satisfaction, MS Office Suite, Professional..., Time Management, Human Resources, Customer Service, Employee Relations, Recruiting, Motivational..., Organizational..., Public Speaking, Talent Management, Applicant Tracking..., Onboarding, Leadership Development, Interviews, Job Fairs, HRIS, Coaching, Analysis, COBRA, Training, Microsoft Office, Access, Insurance, Management, Team Building, Leadership, Personnel Management, New Hire Orientations, Deferred Compensation
Education
Notre Dame College 2005 — 2010
B.A.
National Institute of Massage Therapy 1998 — 2000
Certificate of Massotherapy
Cleveland Heights High School 1994 — 1998
HS Diploma
The Samantha Show July 2012 - Present
Mosaic Sales Solutions May 2014 - November 2014
College Planning Network, LLC March 2010 - April 2011
Cleveland Cavaliers May 2009 - October 2009
Medical Mutual of Ohio May 2008 - August 2008
FSN Ohio 2008 - 2008
Skills
Blogging, Social Media Marketing, Facebook, Press Releases, Event Management, Time Management, Photoshop, Microsoft Excel, Social Media, Event Planning, Marketing, Editing, Public Speaking, Social Networking, Public Relations, Creative Writing
Education
Miami University 2005 — 2009
Bachelor of Arts, Strategic Communication, Spanish
Solon High School 2001 — 2005
Honors Diploma
Promedica Toledo Hospital December 2014 - Present
Superior Resources Inc. July 2014 - November 2014
Medical Mutual of Ohio March 2012 - July 2014
Emdeon July 2011 - December 2011
Western & Southern Financial Group July 2010 - July 2011
Skills
Leadership, Employee Benefits, Training, Claim, Management, Team Building, Insurance, Employee Training, Analysis, Customer Satisfaction, Customer Service, Sales, Marketing Strategy
Education
Owens Community College 2014 — 2015
Associate of Arts (AA), General Concentration
University of Toledo 2004 — 2009
Bachelor of Science (BS), Health/Health Care Administration/Management
Quantum Health June 2015 - Present
CBIZ July 2013 - June 2015
CBIZ October 2012 - July 2013
Medical Mutual of Ohio May 2010 - September 2012
American Marketing Association- Columbus Chapter November 2008 - June 2010
Medical Mutual of Ohio May 2009 - May 2010
Medical Mutual of Ohio May 2007 - May 2009
Brighter Minds May 2005 - May 2006
Skills
Data Analysis, Market Research, Marketing, Strategic Planning, Program Management, Coaching, Leadership, Marketing Strategy, Business Strategy, Management, Business Analysis, Process Improvement, Analysis, Social Media Marketing, Sales, Time Management, Microsoft Excel, Competitive Analysis, Strategy, Account Management, CRM
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2011
MBA, Marketing and Strategy
The Ohio State University Fisher College of Business 2002 — 2006
Bachelor, Business Administration and Marketing
Discover Financial Services November 2014 - Present
Goldman Sachs July 2012 - October 2014
BNY Mellon June 2011 - September 2011
City of Cleveland August 2010 - September 2010
Medical Mutual of Ohio June 2010 - September 2010
Skills
Financial Modeling, QRM, Capital IQ, Bloomberg, Datastream, SDC Platinum, Thomson One Banker, Microsoft Excel, Microsoft Powerpoint, Investment Banking, Treasury, ALM, Interest Rate Risk..., Essbase
Education
The Ohio State University 2008 — 2012
Bachelor of Science in Business Administration
CFA Institute
Kindred Healthcare June 2012 - Present
Kindred Healthcare, Inc June 2012 - Present
Goodrich September 2011 - May 2012
Kindred Healthcare, Inc May 2011 - August 2011
Medical Mutual of Ohio June 2008 - August 2008
Skills
Microsoft Excel, Management, PowerPoint, Leadership, Customer Service, Troubleshooting, Microsoft Word, Process Improvement, Project Management, Software Documentation
Education
University of Dayton
Management Information Systems
PR Newswire September 2011 - June 2014
United for Undergraduate Socioeconomic Diversity June 2011 - March 2012
Cleveland Mediation Center August 2011 - September 2011
Skidmore College Student Government Association August 2010 - July 2011
Skidmore College September 2010 - December 2010
Medical Mutual of Ohio June 2010 - August 2010
Medical Mutual of Ohio April 2009 - September 2009
Skidmore College February 2009 - May 2009
Skidmore College February 2009 - May 2009
EXPRESS September 2008 - April 2009
Skills
PowerPoint, Microsoft Office, SPSS, Data Analysis, Access, Peer Mediation, Multitasking Skills, Communicative Skills, Client Relationship..., Editorial Consulting, Search Engine..., Social Media..., Press Releases, Social Media, Customer Service, Public Relations, SEO, Editing
Education
Skidmore College 2007 — 2011
B.A., Economics, Business and Management
London School of Economics and Political Science 2009 — 2010
The General Course, Economic History
Wastequip April 2014 - Present
PwC September 2011 - March 2014
Medical Mutual of Ohio May 2009 - August 2009
Skills
US GAAP, External Audit, Internal Controls, Auditing, CPA, Big 4, SOX Compliancy, Financial Statement..., Account Reconciliation, Consolidation
Education
Ohio Northern University 2008 — 2011
Bachelor of Science (BS), Accounting
The Ohio State University 2007 — 2008
Insurance & Business Planning, Inc. April 1981 - Present
Insurance & Business Planning, Inc. April 1981 - Present
Evansville Estate & Financial Planning Council May 1987 - Present
Southwestern Indiana Association of Health Underwriters (SWIAHU) 2002 - Present
Medical Mutual of Ohio April 2002 - Present
Anthem April 1981 - Present
Evansville Estate & Financial Planing Council (EEFPC) September 2002 - August 2011
Skills
Long Term Care, Medicare Supplements, Dental, HRAs, Disability Insurance, Health Insurance, Health, Term Life Insurance, Group Health, Health Savings Accounts, Employee Benefits, Group Benefits, Group Medical, 401k, Medicare, Accident, Small Business, Healthcare, Medicare Part D, Annuities, Flexible Spending..., Life Insurance, Long-term Care, Fixed Annuities, Underwriting, Dentistry, Estate Planning, Whole Life, Brokers, Retirement, Workers Compensation, Strategic Financial...
Education
University of Evansville 1974 — 1978
B.S. Bus. Admin., Finance
Cook Medical September 2014 - Present
Cardinal Health June 2011 - September 2014
Medical Mutual of Ohio May 2010 - November 2010
Skills
Account Management, Customer Service, Cold Calling, Microsoft Office, Sales, PowerPoint, Microsoft Excel, Microsoft Word, Strategic Planning, Sales Management, Team Leadership, Management, Marketing, Healthcare, New Business Development
Education
Ohio Northern University 2007 — 2011
Bachelor of Science, Business Administration; Pharmaceutical Business, Management
St. Edward High School 2003 — 2007
Aetna March 2012 - Present
Aetna October 2013 - Present
Aetna August 2009 - Present
Aetna January 2013 - January 2015
Medical Mutual of Ohio July 2008 - August 2009
UnitedHealthcare August 2004 - July 2008
Skills
Project Management, Contract Negotiation, Contract Management, Reports, Market Analysis, Team Building, Management, Process Improvement, Program Management
Education
Purdue University 1984 — 1989
BS, Retailing and Retail Operations
Blackford High School 1980 — 1984
General Studies, Business/Commerce, General
VICE Media, Inc. August 2010 - Present
Time Out New York November 2010 - June 2011
Noble Media Management September 2010 - December 2010
Medical Mutual of Ohio June 2010 - August 2010
Backdrop Magazine 2007 - 2010
Sun Newspapers June 2009 - August 2009
World Wildlife Fund June 2008 - August 2008
Skills
Editing, Editorial, Fact-checking, Writing, Social Media, Magazines, SEO, AP Style, Copy Editing, InDesign
Education
New York University 2010 — 2012
Masters, Publishing
Ohio University 2006 — 2010
Strategic Employee Benefit Services of Columbus June 2010 - Present
Strategic Employee Benefit Services of Columbus June 2008 - Present
Medical Mutual of Ohio June 2000 - May 2008
Ohio Health Choice May 1993 - April 2000
Skills
Utilization, Consumer Healthcare, Employee Benefits, Health Savings Accounts, Insurance, Underwriting, Health Insurance, Human Resources, Disability Insurance, Benefits Administration, COBRA, Account Management, Management, Term Life Insurance, Claim, Long-term Care, Healthcare, Workers Compensation, Sales, 401k
Education
The Ohio State University 1978 — 1982
Bachelor's Degree, Bachelor of Science
Hyland Software August 2011 - Present
Medical Mutual of Ohio June 2007 - August 2011
OE Connection June 2006 - August 2006
Federal Reserve Bank of Cleveland June 2005 - September 2005
Skills
SQL Server, C#, Silverlight, HTML + CSS, .NET, jQuery, Software Development, Web Services, Entity Framework, Visual Studio, SQL, WCF, XML, Microsoft SQL Server, Business Analysis, Databases, Visio, SSIS, HTML, JavaScript, Web Applications
Education
Ohio University 2003 — 2007
Bachelor of Science, Computer Science, Mathematics
Accenture January 2011 - Present
Accenture June 1998 - January 2011
Medical Mutual of Ohio 1994 - 1996
Skills
Change Management, Strategy, Business Process, Integration, Organizational Design, Performance Management, Stakeholder Management, ERP, Knowledge Management, Management Consulting, Business Process..., Business Process Design, Program Management, PMO, IT Transformation, Business Case, Instructional Design, Project Management
Education
Case Western Reserve University - Weatherhead School of Management 1996 — 1998
MBA, International Marketing
The University of Texas at Austin 1992 — 1994
Bachelor of Journalism
Tulane University 1990 — 1992
Sarah Susalla June 2015 - Present
Sound Physicians February 2013 - Present
CogentHMG March 2012 - January 2013
Medical Mutual of Ohio October 2007 - April 2012
Children's Physicians Medical Group November 2003 - September 2007
Skills
Healthcare Management, Healthcare, Utilization Management, Disease Management, Insurance, Medicare, Medicaid, Employee Benefits, HEDIS, Case Managment, Certified Case Manager, HIPAA, NCQA, Process Improvement, Nursing, Home Care, Quality Improvement, Wellness
Education
Southern Illinois University, Carbondale 2001 — 2004
BS, Healthcare Administration
Coastal Carolina Community College 1992 — 1995
ADN, Science and Nursing
Kaiser Permanente IT July 2011 - Present
Kaiser Permanente November 2008 - August 2011
National City Bank July 1998 - November 2008
Ahlers & Associates Software November 1997 - July 1998
Medical Mutual of Ohio February 1995 - November 1997
Skills
IT Risk Management, Foundation Certificate..., IT Service Delivery, Contract Negotiation, Contract Management, Communication, Technical Leadership, Help Desk Support, Service Center..., Management, Relationship Management, IT Service Management, SDLC, Governance, Process Improvement, IT Management, Leadership
Education
Notre Dame College 1999 — 2000
Management Studies
EnvisionRX Options November 2012 - Present
Carewise Health August 2011 - November 2012
Nationwide Better Health May 2010 - August 2011
Nationwide Better Health May 2009 - May 2010
Nationwide Better Health August 2008 - May 2009
Universal American July 2007 - July 2008
Medical Mutual of Ohio January 1997 - June 2007
Skills
Health, Customer Relations, Team Leadership, Employee Benefits, Insurance, Account Management, Client Development, Program Management, Operations Management, Corporate Benefits, Integration, Department Budget..., Client Delivery, Customer Service, Health Insurance, Proposal Writing, Business Analysis, Performance Management, Employee Wellness, Relationship Management, Project Management, Management, Pharmacy Benefit..., Medicaid, Process Improvement, Provider Relations, Coaching, Medicare, Strategic Partnerships, System Administration, Healthcare, Cross-functional Team..., Change Management, Customer Retention, Analysis, Managed Care, Vendor Management, Benefits Administration, CRM, Healthcare Management, Financial Services, Leadership, Disease Management, Strategic Planning, Healthcare Information..., Utilization Management, Team Building, Medicare Part D, Health Policy, Healthcare Industry
Education
Ohio University 1992 — 1996
Bachelor, Health Services Administration
Ohio University
Bachelor's degree, Health Services Administration
FirstEnergy October 2011 - Present
KeyBank March 2011 - September 2011
School One October 2006 - March 2011
Amtrust (Formerly Ohio Savings Bank) August 2003 - August 2006
Medical Mutual of Ohio 2004 - 2005
Relera Internet Data Centers Inc. April 2001 - October 2001
Sarcom 1997 - 1997
Skills
Active Directory, SharePoint, Servers, Windows Server, VMware, Networking, Disaster Recovery, Security, Cisco Technologies, Hardware, System Deployment, VMware ESX, Troubleshooting, Virtualization, System Administration, Windows, Data Center, Integration, Windows 7, Dell PowerEdge Servers
Education
The University of Akron 2000 — 2006
ikaSystems 2013 - Present
Medical Mutual of Ohio 2006 - 2012
Brulant 2006 - 2006
Xteric Technology Group 2004 - 2006
Accenture 1988 - 2003
Skills
Relationship Management, eBusiness, Strategic Planning, Team Building, Program Management, Partner Development, IT Strategy, Mobile Applications, IT Operations, Infrastructure, Technology Planning, Software Development, Enterprise Software, Strategic Partnerships, E-business, Integration, Strategy, Project Management, E-commerce, Leadership, Business Intelligence, Consulting, IT Management, Cross-functional Team..., Business Development, Management, Vendor Management, Change Management, Cloud Computing, SaaS
Education
Northwestern University - Kellogg School of Management 1999 — 1999
Advanced Business Management Certificate, Business
Northwestern University 1983 — 1988
BS, Electrical Engineering
Symantec March 2015 - Present
Symantec February 2011 - October 2013
CommVault January 2010 - April 2011
Symantec October 1999 - April 2010
Symantec Corporation March 2005 - January 2008
VERITAS Software October 1999 - March 2005
Medical Mutual of Ohio February 1999 - October 1999
OfficeMax World Headquarters April 1997 - March 1999
US Marine Corps, Yorktown, VA 1984 - 1988
Skills
SaaS, Mobile Application..., Data Analytics, Technical Sales..., Enterprise Architecture, Enterprise Software..., SDLC, Virtualization, Unix, Quality Assurance, Enterprise Software, Integration, Disaster Recovery, Solution Architecture, Business Intelligence, Storage Area Networks, Strategy, Go-to-market Strategy, Product Management, Storage Management, Storage, Enterprise Storage, Professional Services, Program Management, CRM, Salesforce.com, Software Development, Cloud Computing, SAN
Education
Nova Southeastern University--H. Wayne Huizenga School of Business 2011 — 2011
MS
The University of Texas at San Antonio 1993 — 1995
FIrst Merit Bank October 2014 - Present
ProMedica January 2014 - September 2014
Aerotek February 2012 - December 2012
Avtron Aerospace, Inc. February 2012 - December 2012
Cear Fair LLC June 2008 - February 2011
Merilat industries December 2007 - April 2008
Medical Mutual Of Ohio May 2006 - May 2007
Progressive January 2006 - April 2006
Marathon Ashland Pipeline October 2004 - December 2005
Merrill Lynch July 2000 - July 2001
Skills
Microsoft SQL Server, .NET, Databases, Database Design, C#, SDLC, Oracle, SSIS, SQL, XML, VB.NET, IIS, SSRS, Visual Studio, Software Documentation, Requirements Analysis, Web Services, Software Development, Visio, ASP.NET, Visual Basic, WCF, Business Intelligence, Java, Crystal Reports, ADO.NET, Windows, Design Patterns, Tomcat, Performance Tuning, SharePoint, UML, ASP, Java Enterprise Edition, JavaScript, Testing, SOA, Analysis Services, VBScript, Integration, C++, PL/SQL, VSS, Web Applications, Oracle SQL, SQL Server, Application Development, ASP.NET MVC, TFS, T-SQL
Education
Comp-u-learn 1998 — 1998
Certificates, A+, MCSE, MCAD, MCDBA, 3.7
R.I.Trade Shop school/New England Istitute of Technology 1985 — 1988
Deploma in Automotive Engineer, Automobile engineer, 3.9
Rosary High School 1965 — 1978
Diploma, English Maths, Science, hindi, Gujarati, 3.3
Medical Mutual of Ohio August 2013 - Present
Liberty Tax Service December 2011 - Present
Deloitte June 2010 - December 2011
Novelis Corporation June 2007 - May 2010
The Goodyear Tire and Rubber Company June 2006 - June 2007
Ernst & Young LLP October 2001 - June 2006
Skills
Auditing, GAAP, Tax, Divestitures, Financial Reporting, Compliance Regulations, Financial Analysis, Accounting, FAS 5, CPA, Tax Credits, Mergers & Acquisitions
Education
The University of Akron 1997 — 2001
Master of Taxation
Aon Hewitt April 2015 - Present
Deloitte Consulting April 2012 - March 2015
Aggressor LLC December 2011 - April 2012
KPMG February 2011 - December 2011
EquaTerra May 2005 - February 2011
PwC Saratoga Institute 2001 - 2005
Spherion 1998 - 2003
Victoria Financial 1995 - 1997
Medical Mutual of Ohio 1986 - 1995
Skills
HR Consulting, HR Transformation, HR Solutions, Outsourcing, HRIS, BPO, Shared Services, Talent Management, Talent Acquisition, Performance Management, Personnel Management, Business Process..., Sales, Team Leadership, Offshoring, Management, Sourcing, Program Management, Employee Relations, Consulting, Succession Planning, Leadership, Business Process, SaaS, Business Development, Training
Education
University of Dayton
Bachelor of Science, Marketing and Management
UnitedHealth Group November 2014 - Present
HCA - Parallon August 2013 - October 2014
Medical Mutual of Ohio October 2009 - August 2013
Medical Mutual of Ohio April 2007 - October 2009
Saint Joseph's Hospital of Atlanta July 1999 - October 2006
The Medstat Group May 1994 - July 1997
Skills
Managed Care, Healthcare Information..., HIPAA, System Administration, Process Improvement, Staffing Management..., Project Management, Business Analysis, Over 100 hours of..., Management, Analysis, Quality Assurance, Change Management, Data Analysis, Testing, Healthcare, Team Building, Access, Program Management, Leadership
Education
Computer Technology Industry Association - CompTIA 2007 — 2007
Project+ Certified Professional, Project Management
Project Management Institute
PMI, Project Management Certification Pending
Southern University and Agricultural and Mechanical College at Baton Rouge
Troy University
MBA, Business Administration
Wayne State University
BA, Sociology
Doner Advertising April 2007 - Present
Medical Mutual of Ohio 2003 - 2007
Stern Advertising September 2001 - June 2003
Skills
Online Advertising, Advertising, Media Planning, Copywriting, Creative Strategy, Layout, Outdoor Advertising, Integrated Marketing, Digital Marketing, Creative Writing, Direct Marketing, Brand Development, Digital Strategy, Direct Mail, Interactive Advertising
Education
Syracuse University 1995 — 1999
Bachelor of Science, Marketing
Syracuse University 1995 — 1999
Bachelor's degree, Marketing
The Walt Disney Company October 2008 - Present
Ryan Miller & Associates July 2008 - August 2008
Medical Mutual of Ohio March 2006 - June 2008
Rockwell Automation March 2004 - March 2006
Cuyahoga County Office of Budget and Management June 2000 - February 2004
QualChoice July 1996 - June 2000
PWC (bka Coopers & Lybrand LLP ) September 1995 - July 1996
Skills
Financial Reporting, Forecasting, Financial Analysis, Auditing, Internal Controls, Analysis, Financial Modeling, Finance, Budgets, Sarbanes-Oxley Act, Account Reconciliation, Internal Audit
Education
The Ohio State University Fisher College of Business 1990 — 1995
B.S., Business Administration - Accounting
Patterson Co-op
Walsh Jesuit High School July 2013 - Present
Medical Mutual of Ohio 2007 - June 2013
Allstate 1998 - 2007
Education
The University of Akron 1997 — 2004
Bachelor of Arts, Business and Organizational Communication
Medical Mutual of Ohio January 2007 - Present
InPro Corporation 2006 - 2007
National Interstate Insurance Company 2002 - 2006
Amer Cunningham Co. L.P.A. 1999 - 2002
Skills
ASP.NET, Visual Studio, C#, SQL, Microsoft SQL Server, WCF, VB.NET, .NET, Web Services, XML, Requirements Gathering, Agile Methodologies, JavaScript, Visio, ASP.NET MVC, SDLC, Stored Procedures, T-SQL, TFS
Education
The University of Akron 1996 — 2001
Bachelor of Science (B.S.), Computer Science
Towers Watson September 2015 - Present
FormFire February 2015 - September 2015
Medical Mutual of Ohio August 2012 - February 2015
Medical Mutual of Ohio June 2006 - September 2012
Aon December 2005 - June 2006
CenBen USA May 2005 - December 2005
Skills
Underwriting, Insurance, Health Insurance, Employee Benefits, Risk Management, Medicare, Financial Analysis, Process Improvement, Business Analysis, Brokers, Managed Care, Strategic Planning, Financial Modeling, Data Analysis, PPO, Healthcare Management, Health Care Reform, Business Process...
Education
The Ohio State University
Bachelor of Science (BS) - Mathematical and Physical Sciences, Actuarial Science
Transamerica Employee Benefits October 2012 - Present
Consumers Life Insurance Company - Medical Mutual of Ohio April 2012 - October 2012
Consumers Life Insurance Company - Medical Mutual of Ohio October 2009 - April 2012
Medical Mutual of Ohio October 2005 - October 2009
Skills
Underwriting, Account Management, Insurance, Health Insurance, Employee Benefits, Coaching, Benefits Administration, Life Insurance, Sales Operations, Term Life Insurance, Brokers, Long-term Care, Health Savings Accounts, Disability Insurance, Sales
Education
Pennsylvania State University - University Park 2001 — 2005
Bachelor of Science (BS)
Medical Mutual of Ohio January 2008 - 2014
Medical Mutual 1994 - 2008
Skills
Health Insurance, Insurance, Process Improvement, Customer Service, Employee Benefits, Leadership, Management, Team Building, Account Management, Healthcare, Operations Management, Analysis, Contract Management, Strategic Planning, Human Resources, Negotiation, Customer Satisfaction, Contract Negotiation, Microsoft Excel, Vendor Management, Microsoft Office, Underwriting, Performance Management, System Administration, Team Leadership, Budgets, Project Management, Employee Relations, Change Management, Outlook
Education
Northwood University
Medical Mutual of Ohio October 2008 - Present
Education
Sam Houston State University 1997 — 1998
CPA, Accounting
The University of Akron 1987 — 1992
BSBA, Finance
Medical Mutual of Ohio September 2009 - Present
Medical Mutual of Ohio September 2009 - Present
Ernst & Young April 1987 - June 2006
Education
University of Massachusetts, Amherst
MBA
American Greetings May 2010 - Present
Group Benefits August 2000 - Present
UnitedHealthcare February 1996 - August 1998
Medical Mutual of Ohio November 1985 - December 1994
Skills
Employee Benefits, Training, Management, Recruiting, Benefits Administration, Human Resources, Customer Service, Insurance, Sales, New Business Development, Account Management, Time Management, Health Insurance, Negotiation, Program Management
Education
The Ohio State University 1975 — 1979
Bachelor of Science in Business Administration, Accounting
Medical Mutual of Ohio November 2008 - Present
Key Bank 1998 - 2008
Metamor Worldwide 1987 - 1998
Texas Utilities (CPSES) 1987 - 1998
Skills
webMethods, COBOL, JCL, DB2, Systems Analysis, Software Development, Integration, Data Warehousing, EAI, CICS, Mainframe
Education
Purdue University
Self Employed March 2009 - Present
Medical Mutual of Ohio May 2006 - March 2009
Medical Mutual of Ohio September 2002 - May 2006
Medical Mutual of Ohio February 1996 - August 2002
Medical Mutual of Ohio December 1993 - January 1996
Case Western Reserve University September 1993 - June 1994
84 Lumber Company - Painesville, OH July 1991 - June 1993
84 Lumber Company - Brookpark, OH October 1989 - May 1991
Skills
Managed Care, Forecasting, Hospitals, Insurance, Program Management, Negotiation, Health Insurance, Process Improvement, Strategic Planning, Analysis, Healthcare, Employee Benefits, Data Analysis, Microsoft Excel, Account Management, Claim, Financial Analysis, Microsoft Office, Customer Service, Marketing Strategy, Project Management, Sales, New Business Development, Cross-functional Team..., Risk Management, Finance, Leadership, Contract Negotiation, Change Management, Management, Team Building, Business Analysis
Education
Weatherhead School of Management at Case Western Reserve University 1993 — 1994
Master of Business Administration, Finance, Operations
The Ohio State University 1984 — 1989
Bachelor of Science, Business Administration, Finance, Marketing
Cadence Benefits September 2004 - Present
The Corning Group April 2002 - September 2004
Medical Mutual of Ohio August 1994 - April 2002
Skills
Health Insurance, Employee Benefits, Customer Service, Disability Insurance, Health Savings Accounts, Brokers, Insurance, Underwriting, Life Insurance, Term Life Insurance
Education
Miami University 1990 — 1994
BA, Marketing
Medical Mutual of Ohio January 2014 - Present
Medical Mutual of Ohio January 2011 - Present
Medical Mutual of Ohio September 2002 - June 2009
Skills
Provider Relations, Health Insurance, Managed Care, Network Development, Medicare, HIPAA, Medicaid, Claim, Medicare Part D, HMO, Health Policy, Insurance, PPO, Healthcare, Healthcare Industry, Employee Benefits
Education
The Ohio State University Moritz College of Law 1981 — 1984
JD, Law
Ohio University 1977 — 1981
BS, Organizational Communication
Medical Mutual of Ohio
Skills
HIPAA, Medicare, Disability Insurance, Customer Service, Underwriting, Insurance, Employee Benefits, Managed Care, Internal Controls
Education
University of Houston
Medical Mutual of Ohio October 2013 - Present
Medical Mutual of Ohio April 2012 - Present
Medical Mutual of Ohio April 2008 - April 2012
Medical Mutual of Ohio August 2007 - April 2008
Skills
Benefits Administration, Health Insurance, Employee Benefits, COBRA, Deferred Compensation, Healthcare, New Hire Orientations, Call Centers, Underwriting, Account Management, Employee Relations, Management, HIPAA, Medicare, Process Improvement, HRIS, Managed Care, FMLA, Insurance, Health Savings Accounts, Claim, Onboarding, Life Insurance, Disability Insurance, Access, Coaching, Recruiting, Health Care Reform, Customer Service, Human Resources, Executive Pay, Training, Medicaid, Succession Planning, Applicant Tracking...
Education
University of Cincinnati 1990 — 1995
Bachelors, Linguistics
Medical Mutual Of Ohio April 1992 - Present
Massachusetts Mutual August 1990 - January 1992
Community Mutual Insurance Company July 1985 - August 1990
Education
University of Cincinnati College of Business 1964 — 1969
BBA, Marketing
Democratic Voices 2013 - Present
Medical Mutual of Ohio 2008 - 2012
Ohio Auto Industry Support Council 2009 - 2009
The Advocacy Group 2003 - 2003
The Success Group, Ltd. January 1984 - 2003
Office of Governor for Richard F. Celeste January 1983 - December 1983
Congressman Dennis E. Eckart January 1982 - December 1982
Impact Ohio, Post Election Conference 1982 - 1982
Ohio House of Representatives January 1975 - December 1981
Ohio House of Representatives January 1974 - December 1974
Skills
Policy, Public Speaking, Public Policy, Non-profits, Community Outreach, Strategic Planning, Fundraising, Government, Policy Analysis, Legislative Relations, Community Development, Grant Writing, Proposal Writing, International Relations, Local Government, Strategy, Nonprofits, Governance, Political Science, Leadership Development, Event Planning, Insurance, Crisis Communications, Political Consulting, Grassroots Organizing, System Administration, Budgets, Strategic Communications, Media Relations, Coalitions, Management, Political Campaigns, Organizational..., Politics, Public Relations, Legislation, Small Business, Project Management, Volunteer Management, Leadership, Speech Writing, Public Affairs, Research, Legislative Affairs, Internal Communications, Corporate Communications, Governmental Affairs, Public Administration, Data Analysis, Program Management
Education
National Association of Corporate Directors 2008 — 2008
Certified Corporate Director
The Ohio State University 1975 — 1979
Graduate Courses in Public Administration, Public Administration
The Ohio State University 1968 — 1971
Bachelor of Arts, Political Science, College of Social and Behavioral Sciences
Eastlake North High School 1964 — 1968
Graduate
Medical Mutual of Ohio August 2014 - Present
Medical Mutual of Ohio April 2008 - August 2014
Medical Mutual of Ohio February 2008 - April 2008
Skills
Actuarial Science, Health Insurance, Statistics, Health Care Reform, Analysis, Data Analysis
Education
The Ohio State University 2005 — 2007
BS, Actuarial Science, Economics
Miami University 2000 — 2005
Mathematics and Statistics, Actuarial Science
Regalado Healthcare Consulting, LLC June 2011 - Present
Medical Mutual of Ohio February 2009 - May 2011
Proactive Patient Services June 2007 - January 2009
AltaMed Health Services Corporation January 2006 - May 2007
Care1st Health Plan October 2001 - December 2005
Maxicare Health Plan October 2000 - October 2001
L.A.Care Health Plan January 1999 - September 2000
Vista Medical Foundation May 1996 - December 1998
Health Plan of San Joaquin May 1995 - April 1996
CIGNA Health Plan of CA January 1986 - April 1995
Skills
HMO, Marketing, Hospitals, Managed Care, Medicaid, Network Development, Medicare, Provider Relations, Healthcare Information..., Strategic Planning, Health Insurance, PPO, Physicians, Employee Benefits, Healthcare, Health Policy, Healthcare Management, Credentialing, Healthcare Industry, Utilization Management, HIPAA, Healthcare Consulting, Physician Relations, Medicaid Managed Care, Medicine, Policy, Disease Management, EHR, Public Health, EMR, Leadership
Education
University of California, Los Angeles - Fielding School of Public Health 1973 — 1974
MPH, Health Care Management
Savannah State College 1965 — 1969
Bachelor of Science, Biology
Owner, Kat's Northwood Coin Laundry, Car Wash and Ice Cream Shoppe May 2012 - Present
Medical Mutual of Ohio July 2009 - April 2012
IBM Corporation February 2006 - February 2009
Dana Corporation April 2005 - February 2006
Dana Corporation July 2001 - April 2005
Benco Administrative Services June 1999 - July 2001
Skills
Employee Benefits, Training, Insurance, 401k, Customer Service, Life Insurance
Education
University of Toledo 1999 — 2001
Bachelor of Business Administration, Human Resources
Owens Community College 1996 — 1999
Associate of Science, Business Administration
Humana 2011 - Present
Humana 2008 - 2011
Humana 2006 - 2008
Humana 2005 - 2006
Humana 2004 - 2005
Humana 2002 - 2005
Humana 2001 - 2002
Humana 2000 - 2001
Medical Mutual of Ohio 1989 - 1999
Skills
Health Insurance, Employee Benefits, Insurance, Disability Insurance, Leadership, Process Improvement, Managed Care, Underwriting, Medicare, Life Insurance, Long-term Care, Brokers, HIPAA, Claim, Provider Relations
Education
Miami University 1980 — 1984
B.S., Accounting, Finance
West Geauga High School 1977 — 1980
Cleveland Cavaliers July 2012 - Present
Cleveland Cavaliers October 2010 - July 2012
Cleveland Cavaliers May 2001 - October 2010
Cleveland Cavaliers October 1995 - May 2001
Medical Mutual of Ohio 1997 - 1999
Education
The University of Akron 1990 — 1992
CPA
Warrensville Heights High
Medical Mutual of Ohio January 2014 - Present
Pharmaceutical Strategies Group March 2005 - January 2014
QualChoice of Ohio October 1995 - March 2005
QualChoice 1995 - 2005
Skills
Medicare Part D, Hospitals, Pharmacy, Disease Management, Managed Care, Clinical Research, Medicaid, Utilization Management, Healthcare, Pharmaceutical Industry, Healthcare Consulting, Pharmacy Automation, Medicare, Health Policy, Healthcare Industry, Oncology, Health Insurance, Pharmacy Benefit..., Home Infusion, Clinical Trials, Informatics, Diabetes, Healthcare Management, Pharmacists, Biotechnology, HIPAA, Medication Therapy..., Clinical Pharmacy, Physicians, Healthcare Information...
Education
St. Louis College of Pharmacy 1986 — 1992
Pharm.D.
Perez Software Service Inc for BCBS of SC October 2011 - February 2013
Medical Mutual of Ohio February 2008 - September 2011
Carolina Care Plan February 2002 - February 2008
Skills
Training, Medicare, HIPAA, SharePoint, Insurance, Process Improvement, Customer Service, Health Insurance, Access, Visio, Business Analysis, Leadership, Management, Employee Benefits, Quality Assurance, Analysis, Claim, Software Documentation, Medicaid, Claims Management, Healthcare, Healthcare Information...
Education
Southern Wesleyan University 2007 — 2011
Business Administration and Management, General
Midlands Technical College
New York Life Insurance Company May 1989 - Present
Visiting Angels July 2007 - Present
Medical Mutual of Ohio 1991 - Present
Skills
Accounting, Budgets, Public Speaking
Education
The American College 1991 — 2000
ChFC
The Ohio State University 1976 — 1980
BS, Finance
Medical Mutual July 2015 - Present
Medical Mutual July 2010 - Present
Medical Mutual of Ohio August 2007 - July 2010
Skills
Customer Service, Outlook, Team Building, Health Insurance, Insurance, Leadership
Education
Ohio University
Bachelor of Arts, Political Science and Government
Medical Mutual of Ohio June 2010 - Present
2010 Alltel Communication/Verizon Wireless September 2007 - March 2010
2004-2007 Bed Bath and Beyond February 2004 - September 2007
Office Max January 1998 - January 2004
Education
E. L. Bowsher High School 1993 — 1997
High School Diploma
Owens Community College
Medical Mutual of Ohio August 2010 - Present
Skills
Utilization Management, Managed Care, Disease Management, Healthcare, Health Insurance, Healthcare Management, Home Care, Program Development, Certified Case Manager, Nursing, Insurance, HIPAA, Utilization Review, Hospitals
Education
Owens Community College
Associate's degree, Registered Nursing/Registered Nurse
University of Toledo
Bachelor of Science (BS), Independent Studies - Health Sciences
Oracle October 2014 - Present
MICROS Systems Inc February 2012 - October 2014
Medical Mutual of Ohio October 2008 - February 2012
Micros Retail July 2003 - October 2008
Meta4 Technology December 1994 - June 2003
Skills
SQL, Microsoft SQL Server, Visio, Databases, XML, Software Development, Software Project..., SDLC, Software Engineering, Visual Studio, DB2, Integration, SharePoint, Agile Methodologies, C#, Web Services, Requirements Analysis
Education
The Ohio State University 1989 — 1994
Medical Mutual of Ohio January 2012 - Present
Enterprise Group Planning January 2007 - December 2011
Celaris Brokerage October 2002 - January 2007
United Healthcare of Ohio September 1991 - October 2002
Education
Ontario Senior High School
The Ohio State University
J. Arthur Dale, Inc. 2011 - Present
Union County Public Schools 2008 - Present
Blue Cross of Idaho February 2013 - December 2014
HomeTown Health Network January 2000 - December 2002
Medical Mutual of Ohio January 1999 - December 2001
Kaiser Permanente of Ohio January 1995 - December 1998
Capital American Life Insurance Company September 1991 - December 1995
Skills
Process Improvement, Analysis, Microsoft Office, Insurance, Financial Reporting, Data Analysis, Actuarial Science, Risk Management
Education
The Ohio State University 1987 — 1991
BS, Actuarial Science
School Employees Retirement System March 2003 - Present
School Employees Retirement System 2003 - Present
Medical Mutual of Ohio October 1986 - March 2003
Skills
Employee Benefits, Medicare, Health Insurance, Benefits Administration, Managed Care, Healthcare, Process Improvement, Insurance, HIPAA, Vendor Management, Claim, Leadership
Education
Dept of Health & Human Services 2013 — 2013
In Person Assistance Personnel Certification
Ohio Dominican University 2007 — 2009
Bachelors, Business Mgmt/Administration
Columbus State University
Associates Degree, Business/Human Resources
Medical Mutual of Ohio June 2007 - Present
Medical Mutual of Ohio June 2007 - September 2008
Skills
Disaster Recovery, Microsoft SQL Server, Windows Server, VMware, Visio, Integration, SQL, System Administration, SDLC, Business Analysis, Servers, Troubleshooting, Requirements Gathering, IT Strategy, Cisco Technologies, Process Improvement
Education
Ohio University 2003 — 2007
Bachelor of Science in Electrical Engineering, Computer Science, and Mathematics
American Health Holding January 2015 - Present
Medical Mutual of Ohio September 2011 - November 2014
HealthCare Alternatives, Inc. August 2006 - July 2011
Hospice of the Western Reserve 2006 - 2006
Hospice Buffalo 2000 - 2004
Skills
Certified Case Manager, Health Insurance, Disease Management, Patient Education, Patient Advocacy, Utilization Review, Medicare, TPA, PPO, Reinsurance, Home Care, Insurance, NCQA, Utilization Management, Case Managment, Healthcare Information..., Social Services
Education
Millard Fillmore Hospital School of Nursing 1990 — 1993
Diploma, Registered Nursing/Registered Nurse
Penn State University 1976 — 1977
Animal Science
Medical Mutual of Ohio March 2011 - Present
Bridgestone December 2010 - March 2011
Affiliated Computer Services February 2004 - August 2010
Goodyear Tire & Rubber Company June 1989 - January 2004
Education
Slippery Rock University of Pennsylvania 1984 — 1988
BS, Computer Science
The Ohio State University Wexner Medical Center May 2013 - Present
Medical Mutual of Ohio January 2011 - May 2013
Bottom Line Systems, Inc. April 2002 - March 2010
Education
The Ohio State University 1993 — 1997
Consumer Affairs
Delray Plants, Corp March 2015 - Present
Public Consulting Group March 2014 - December 2014
Medical Mutual of Ohio November 2010 - March 2014
TJX June 2008 - November 2010
Skills
Training, Management, Budgets, Analysis, Retail, Employee Benefits, Team Building
Education
The University of Findlay 2004 — 2007
Bachelors, Law and Liberal Arts; Criminal Justice
Medical Mutual of Ohio May 1997 - Present
Health Matters, Inc. June 1995 - May 1997
Cleveland July 1991 - June 1995
Commnity Support Services February 1988 - June 1991
Education
The University of Akron 1988 — 1991
Bacholors of Science, Nursing
Revere High School
Medical Mutual of Ohio
Skills
Account Management, Brokers, Customer Satisfaction, Disability Insurance, Employee Benefits, General Insurance, Health Insurance, Health Savings Accounts, Outlook, Sales
Education
The University of Akron 1988 — 1992
Business Administration and Management, General
Medical Mutual of Ohio August 2007 - Present
Maverick Direct January 2007 - August 2007
EIS, Inc. June 2006 - January 2007
ConsulTech LLC January 2006 - June 2006
iStaff March 2005 - January 2006
CTG June 1997 - March 2005
Education
Robert Morris University 1993 — 1997
BSBA, Management Information Systems
Medical Mutual of Ohio January 1990 - Present
Ernst & Young 1987 - 1989
Education
Miami University
Bachelor of Science (BS), Accountancy
The Ohio State University Medical Center November 2011 - Present
The Breathing Association 2008 - Present
Mid Ohio Cardiology and vascular Consultants 2005 - 2008
Medical Mutual of Ohio 2002 - 2005
Education
The Ohio State University 1990 — 1994
MS, Nursing
Marathon Petroleum Corporation January 2014 - Present
Marathon Petroleum Corporation July 2012 - January 2014
Ohio University March 2012 - June 2012
Medical Mutual of Ohio November 2011 - December 2011
Medical Mutual of Ohio June 2011 - August 2011
Skills
SAP, Web Intelligence, Visual Web Developer, Microsoft Visio, SharePoint, Microsoft Office, C#, VB.NET, Oral Communications, Communication Written, SQL, Business Analysis, Team Leadership, Social Media, Social Networking, Business Objects
Education
Ohio University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Management Information Systems, Marketing
Orange High School 2004 — 2008
Medical Mutual of Ohio May 2002 - Present
Skills
Health Insurance, PPO
Education
Owens Community College
Criminal Justice
Xerox January 2013 - Present
Medical Mutual of Ohio January 2009 - August 2011
Verizon Wireless January 2005 - April 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking
Education
Owens Community College 2011 — 2014
Associate of Arts and Sciences (AAS), Radiography
ProMedica Physician Group May 2013 - Present
Teledyne Turbine Engines July 2012 - May 2013
Libbey Inc. March 2004 - February 2012
Fifth Third Bank September 2000 - March 2004
Medical Mutual of Ohio January 1990 - September 2000
Skills
Personnel Recruiting, Administrative Support, Microsoft Office, Access, Customer Relations, Databases, Employee Relations, Internet, Lean Manufacturing, Organizing, Outlook, Photoshop, PowerPoint, Teamwork, Visio, Word, Windows, Administrative..., Microsoft Word, Customer Service
Education
Penta County Joint Vocational School 1981 — 1983
Word Processing Certificate, Word Processing
Maumee High School 1979 — 1983
Diploma, General Studies
Medical Mutual of Ohio September 2007 - September 2013
Skills
Marketing Communications, Social Media, Health Insurance, Insurance, Corporate Communications, Media Relations, Content Development, Newsletters, Project Management
Education
University of Dayton 2002 — 2006
Bachelor or Arts, Communications, 3.0
Presbyterian Healthcare Services April 2015 - Present
Presbyterian Healthcare Services March 2014 - April 2015
Lovelace Health System May 2013 - February 2014
Lovelace Health System May 2011 - April 2013
Lovelace Health System August 2009 - April 2011
Presbyterian Healthcare Services April 2008 - September 2009
Presbyterian Healthcare Services June 2006 - April 2008
Medical Mutual of Ohio March 2005 - June 2006
Medical Mutual of Ohio March 2004 - March 2005
Medical Mutual of Ohio March 2002 - March 2004
Skills
Healthcare, Managed Care, Medicaid, HMO, Financial Modeling, Medicare, Claims Management, Data Analysis, Health Insurance, Business Analysis, Access, Actuarial Science, HIPAA, Strategic Planning, Business Objects, Analysis, Analytics, Management, Insurance
Education
The University of Akron 1994 — 2000
Bachelor of Science (BS), Accounting
Medical Mutual of Ohio February 2005 - Present
Skills
Account Management, Disability Insurance, Employee Benefits, Health Insurance, Insurance, Marketing, Recruiting, Underwriting, Customer Service, Leadership
Education
The Ohio State University 1974 — 1978
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
Anthem August 2014 - Present
Anthem March 2014 - August 2014
Medical Mutual of Ohio April 2010 - March 2014
Northwestern Mutual September 2009 - December 2009
Skills
Health Insurance, Underwriting, Insurance, Health Savings Accounts, Brokers, Life Insurance, Term Life Insurance
Education
Ohio Northern University 2005 — 2009
Bachelor of Business Administration (BBA), Accounting
Medical Mutual of Ohio September 2006 - Present
Medical Mutual of Ohio January 1999 - September 2006
The Little Tikes Company February 1992 - August 1998
Skills
Computer Proficiency, Copywriting, Employee Training, Knowledge of Health...
Education
The Ohio State University
Bachelor of Science (BS), Home Economics
Infinisource January 2015 - Present
Infinisource May 2014 - January 2015
Medical Mutual of Ohio November 2007 - May 2014
Vonage July 2007 - November 2007
Benesch Law February 2007 - May 2007
Hyatt Regency Cleveland at the Arcade October 2005 - December 2006
Hyatt Regency Atlanta June 2005 - October 2005
Skills
HRIS, Project Management, Analytic Problem Solving, Process Improvement, Customer Service, SDLC, Data Analysis, SQL Server Management..., System Integration..., Vendor Management, ERP Implementations, Relationship Management, Employee Relations, Compensation & Benefits, Talent Management, Database Administration, Microsoft Office, SumTotal, NetSuite, Ceridian, Kronos, Crystal Reports
Education
University of Delaware
Bachelor of Science, Hotel, Restaurant and Institutional Management
Medical Mutual of Ohio 2006 - 2012
UFCW Local 911 health & welfare fund April 2000 - May 2001
Skills
Medical Terminology, Medical Billing, Medical Coding, Health Insurance, Medical Transcription, Claims Resolution, Medical Records, Customer Service, Microsoft Office, Microsoft Word, Telephone Skills
Education
Stautzenberger College-Maumee 2005 — 2007
Associate of Science (A.S.), Medical Technology