Metrocall Inc.
Industry: Company
DescriptionFounded: 2002 CTO: John LaLonde Senior vice president of marketing: Donna Scott Subsidiary: Spok UK Ltd Parent organization: Spok Holdings, Inc. Executive vice president: Donald Soucy (Global Sales), Bonnie Culp (Human Resources)
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Metrocall Inc. Employees
Apple May 2015 - Present
Apple April 2010 - May 2015
SanDisk July 2007 - April 2010
Motorola Good Technology Group January 2007 - July 2007
Good Technology, Inc October 2005 - January 2007
Good Technology, Inc June 2005 - October 2005
AT&T Wireless September 2004 - June 2005
Motient Corporation July 2001 - January 2004
Metrocall Inc. March 2000 - July 2001
Ameritech Cellular (Verizon Wireless) April 1995 - March 2000
Skills
Solution Selling, Channel, Direct Sales, Salesforce.com, Wireless, Account Management, Mobile Devices, Strategic Partnerships, Channel Partners, Enterprise Software, Cloud Computing, Product Marketing, Sales Management, Sales Process, Telecommunications, Selling, New Business Development, B2B, Sales Operations, Managed Services, SaaS, iPad, iPhone, Cross-functional Team..., Go-to-market Strategy, Professional Services, Sales, Strategy, Unified Communications, CRM, Product Launch, Lead Generation
Education
University of Kentucky 1989 — 1994
BA, Business Communications
IBT Apps August 2015 - Present
SAI Global September 2013 - November 2014
US Dataworks, Inc. January 2012 - August 2013
Wireless Metro February 2010 - January 2012
Logix Communications August 2008 - October 2009
ITC Deltacom September 2002 - August 2008
Metrocall, Inc. May 2000 - September 2002
Skills
SaaS, Strategic Partnerships, Business Development, Solution Selling, Cloud Computing, Data Center, Managed Services, Account Management, Sales Process, Management, Enterprise Software, Telecommunications, Contract Negotiation, Vendor Management, Disaster Recovery, Sales, Salesforce.com, Networking, Wireless, Direct Sales, CRM, E-commerce, Strategic Planning, Competitive Analysis, Consulting, Channel Partners, Sales Operations, MPLS, Negotiation, Go-to-market Strategy, Selling, B2B, LAN-WAN, Outsourcing, Onboarding, Business Process, Change Management, New Business Development
Education
Florida Institute of Technology
XO Communications January 2014 - Present
Cogent Communications June 2012 - December 2013
Sprint August 2005 - April 2012
Twin Palms Construction, Inc. April 2002 - July 2005
Arch Wireless Communications, Inc. January 2000 - April 2002
METROCALL, INC December 1996 - January 2000
MobileComm April 1992 - December 1996
Skills
Management, Team Leadership, Training, Process Redesign, Market, P&L Accountability, Strategic Planning, Forecasting, Budget, Leadership Development, Strategic Partnerships, SaaS, Account Management, Sales Management, New Business Development, Business Development, Solution Selling, Sales Presentations, B2B, Product Management, Budgets, Wireless, Direct Sales, Selling, Salesforce.com, CRM, Sales Operations, Strategy, Marketing, Telecommunications, Leadership, Enterprise Software, Cold Calling, Process Improvement, Sales, Managed Services, Customer Retention, Mobile Devices, Sales Process, Unified Communications, Lead Generation, Product Marketing, Cloud Computing, Channel Partners
Education
California State University-Los Angeles 1989 — 1992
BS / Business Management
General Dynamics C4 Systems August 2008 - Present
USA Mobility November 2004 - May 2008
Metrocall, Inc. November 1996 - November 2004
A+ Network, Inc. March 1994 - November 1996
Skills
RF Engineering, Electrical Engineering, Wireless, Business Development, Testing, RF, Microwave, Antennas, Engineering Management, Troubleshooting, Management, Network Design, LTE, CDMA, Project Management, Engineering, SATCOM, RF design, Telecommunications, Cellular Communications, Networking, Cross-functional Team..., Systems Engineering, Fiber Optics, Systems Design, Satellite Communications, Optimization, Strategic Planning, Satellite, Cost Management, Program Coordination
Education
Florida State University 1986 — 1992
Electrical Engineering
Nichols Kaster, PLLP October 2014 - Present
US Bank October 2014 - February 2015
Dorsey & Whitney LLP June 2014 - September 2014
The Injury Law Group, P.A. September 2013 - September 2014
Global Cellular Inc. June 2005 - August 2013
10th Judicial District Public Defender's Office January 2013 - May 2013
State Public Defender's Office, Appellate Division Clinic December 2012 - May 2013
Dakota County Public Defender's Office January 2007 - June 2007
Metrocall Inc. September 1999 - June 2005
Skills
Legal Research, Legal Writing, Public Speaking, Criminal Law, Westlaw, Microsoft Excel, Legal Assistance, Legal Issues, Courts, Litigation, Lexis, Family Law, Legal Documents, Trials, Litigation Support, Document Review, Leadership, Wordperfect, Legal Compliance, Civil Litigation
Education
Hamline University School of Law 2012 — 2015
Doctor of Law (J.D.), E-Discovery
Hamline University 2014 — 2014
E-Discovery Certificate, Computer/Information Technology Administration and Management, 4.0
Metropolitan State University 2008 — 2010
Bachelor's degree, Criminal Justice and Corrections
Inver Hills Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Paralegal, 4.0
KRS Computer and Business 2003 — 2004
Computer Programming/Programmer, General, 4.0
Level 3 Communications July 2014 - Present
XO Communications May 2012 - July 2014
Windstream Communications June 2009 - May 2012
Turner Supply Company October 2006 - April 2009
W.W. Grainger November 2003 - October 2006
Keller Williams Realty 2003 - 2005
Metrocall, Inc April 2001 - October 2003
Cummings, Incorporated July 1994 - April 2001
Skills
Consultative Selling, Cold Calling, Solution Selling, Account Management, Sales Process, Sales Management, B2B, Direct Sales, New Business Development, Sales, Sales Operations, MPLS, VoIP, Managed Services, Telecommunications, Unified Communications, Long Distance, Channel, Contract Negotiation, Salesforce.com, SaaS, Selling, IP, Enterprise Software, Leadership, Networking, Wireless, Management, Customer Satisfaction, Training, Forecasting
Education
Middle Tennessee State University 1988 — 1992
BS, Media Management, Marketing, Sociology
Antioch High School
Milan Institute and Milan Institute of Cosmetology March 2011 - Present
Vista College September 2008 - February 2011
COMDATA SOLUTIONS, INC February 2008 - August 2008
Diamond Business Services August 2005 - January 2008
METROCALL, INC August 2000 - August 2001
System Solutions January 1999 - January 2000
COO January 1993 - January 1999
CASH REGISTER SYSTEMS January 1991 - January 1993
Canon-USA January 1989 - January 1991
Data Institute January 1987 - January 1989
Skills
Admissions, Enrollment Management, Hiring, Staff Development, Employee Relations, Recruiting, Campus, Student Affairs, Leadership Development, Training, Resume Writing, Interviews, Adult Education, Academic Administration, Management, Leadership, Retaining Customers, Student Recruiting, Public Speaking, Career Development, College Recruiting, Career Counseling, CampusVue, Student Financial Aid, E-Learning, Educational Leadership, Higher Education, Student Development, Distance Learning, Project Management, Instructional Design, Curriculum Development, Coaching, Academia, Student Engagement, Academic Advising, Student Loans, Higher Education..., Student Counseling, Accreditation, Financial Aid..., FERPA, College Teaching, Curriculum Design, Conflict Resolution, Employee Training, Admissions Counseling, Higher Education..., Faculty Development, eCollege
Education
Richland College
Delgado College
Amarillo College, Amarillo College
Coca-Cola Refreshments July 2013 - Present
Coca-Cola Refreshments December 2008 - June 2013
Coca Cola Enterprises April 2008 - December 2008
Coca Cola Enterprises September 2007 - April 2008
Coca Cola Enterprises October 2005 - September 2007
Coca Cola Enterprises January 2004 - September 2005
Newell Rubbermaid February 2003 - November 2003
Metrocall, Inc. December 2001 - January 2003
SeeCommerce June 1999 - October 2001
Skills
Sales Operations, Forecasting, Key Account Management, Sales Management, Leadership, CRM, Strategic Planning, Sales, Management, Training, Cold Calling, Program Management, Sales Presentations, Customer Service, Merchandising, Retail, Pricing, Event Planning, Trade Shows, Supply Chain, Account Management, Key Account Development, Event Management
Education
Colorado State Global Campus 2013 — 2016
Master's Degree, International Business
San Jose State University
B.S, Business Administration (Management)
Nice Pak Products July 2014 - Present
Ajilon Staffing October 2013 - June 2014
C3i April 2008 - July 2012
Novel Ingredient Services June 2007 - March 2008
C3i May 2002 - June 2007
Metrocall Inc. May 1998 - March 2002
Triarco/LSI November 1997 - February 1998
Movado Group, Inc May 1994 - November 1997
Skills
Logistics, Inventory Control, Inventory Management, Shipping, Process Improvement, Operations Management, Customer Satisfaction, Management, Microsoft Word, Customer Service, Team Building, Vendor Management, Troubleshooting, Leadership, Laptops, CRM, Training, Cross-functional Team..., Human Resources, Team Management, Receiving
Education
Bergen Community College
Associate's degree, General Studies
Dover Business College
Certificate, Computer Programming
BlairGroupUSA at Keller Williams Peachtree Road May 2007 - Present
LIDS Sports Group May 2006 - November 2006
Sprint January 2005 - May 2006
Viacom July 2002 - February 2003
Metrocall Inc. December 2000 - June 2002
SunCom Wireless July 1998 - November 2000
Skills
Training, Selling, Real Estate Transactions, Customer Satisfaction, Real Estate, Sales, Listings, Referrals, Management, New Home Sales, Marketing, Negotiation, Public Speaking, Recruiting, Market Analysis, Property Management, REO, Luxury, Social Media Marketing, Microsoft Word, Relocation, Customer Service, Social Networking, Condos, Buyer Representation, Real Property, Human Resources, Property, Investors, Retail, Foreclosures, Sellers, Contract Negotiation, Rentals, Residential Homes, Investment Properties, Project Planning, Team Building, Commercial Real Estate, Short Sales, Construction, Coaching, Real Estate Development, Sales Management, First Time Home Buyers, Strategic Planning, Single Family Homes, Entrepreneurship, FHA, Budgets
Education
University of South Carolina-Columbia 1997 — 2000
Criminal Justice
Georgetown High School 1992 — 1996
Seattle Coffee Gear April 2013 - Present
Seattle Coffee Gear December 2010 - April 2013
Speakeasy April 2004 - March 2010
Speakeasy October 2003 - April 2004
T-Mobile September 2001 - February 2003
Metrocall, Inc February 1999 - September 2001
AT&T Wireless February 1996 - February 1999
McCaw Cellular Communications July 1994 - February 1996
Skills
Telecommunications, Customer Service, Customer Experience, Call Center, Operations Management, Process Management, Call Centers, Change Management, Process Improvement, Cross-functional Team..., Program Management, Strategy, Integration, Leadership, Sales, Management, Team Building, Training, Managed Services, VoIP, Troubleshooting, Enterprise Software, Business Process
Education
Montana State University - Billings 1982 — 1987
Bachelor of Science, Business Administration
Plaid Pants Consulting, LLC January 2010 - Present
Interra Health, Inc. August 2011 - December 2012
Wil-Kil/Copesan April 2005 - July 2009
Norstan Communications, Inc. August 2001 - May 2004
Motient January 2000 - May 2001
Metrocall, Inc August 1997 - January 2000
SkyTel November 1995 - August 1997
Ameritech Cellular August 1993 - November 1995
Mobilemedia Communications, Inc February 1989 - August 1993
Skills
Call Centers, Sales, Business Planning, Healthcare, Program Management, Customer Service, Telecommunications, Corporations, Employee Benefits, Leadership, Sales Presentations, Human Resources, Account Management, Sales Operations, Process Improvement, Public Speaking, Training, Coaching
Education
University of Phoenix
Bachelor of Science in Business/Management, Business Management
Verizon Wireless July 2014 - Present
Sprint Nextel June 2007 - April 2014
Nextel May 2004 - June 2007
Nextel August 2002 - May 2004
Metrocall, Inc. October 2000 - August 2002
Metrocall, Inc March 1991 - October 2000
Andersen Corporation March 1988 - March 1991
Skills
Consultative Selling, Wireless, Contract Negotiations, Solution Selling, Direct Sales, Channel Management, Salesforce.com, Sales Management, B2B, Customer Relations, Account Management, Strategic Planning, Telecommunications, Selling, Contract Negotiation, Managed Services, Customer Service, Unified Communications, Enterprise Software, Sales Process, Channel Partners, Sales
Education
West Virginia University 1983 — 1987
Int'l Marketing, International Business and Marketing
Universidad Complutense de Madrid 1984 — 1984
Study Abroad Program, Communications
Systems Services of America January 2004 - Present
Metrocall, Inc. June 1995 - September 2001
Ralphs Grocery Company October 1989 - April 1993
Eastman, Inc. June 1979 - October 1989
Skills
Customer Retention, Team Building, Strategic Planning, Account Management, Customer Service, Customer Service..., Inventory Management, Process Improvement, Forecasting, Customer Satisfaction, Logistics, Operations Management, Sales, P&L, Pricing
Education
CSUDH 1986 — 1989
Bachelor of Arts, Business Management
LBCC 1979 — 1982
Associate of Arts, Liberal Arts
Long Beach Poly
Ultimate Staffing January 2014 - Present
AppleOne Employment Services August 2008 - January 2014
Self Employed January 2000 - 2008
Premier Business Centers 2003 - 2004
Kinko's 2001 - 2002
Metrocall, Inc. 1996 - 2000
Culver Careers (CulverCareers.com) 1994 - 1995
Skills
Recruiting, Employee Benefits, Customer Service, Cold Calling, Sales, Strategic Planning, Direct Sales, Temporary Staffing, Sourcing, Account Management, Permanent Placement, Manage Client..., Applicant Tracking..., Strategy, Temporary Placement, Time Management, Talent Acquisition, Internet Recruiting, CRM
Education
California State University-Chico
Bachelor of Arts- Communication
Chatsworth High School
General
Talent Burst, Inc. March 2013 - Present
University of California Office of The President May 2009 - March 2013
Systems Integration Solutions, Inc May 2007 - May 2009
Taos, Inc. June 2006 - January 2007
Metrocall, Inc. 1999 - 2004
Skills
CISA, Linux, Unix, VMware, Active Directory, Documentation, Process Improvement, Policy Writing, Access Control, Software Documentation, Disaster Recovery, Access, CRISC, Integration, Servers, System Administration
Education
Keller Graduate School of Management of DeVry University 2007 — 2010
Masters, Accounting and Financial Management
University of Maryland University College 1989 — 1991
B.S., Information System Management
BOS Solutions May 2014 - Present
Sew Smart Fabrics, Inc. June 2011 - Present
University of Scranton March 2012 - August 2012
Various Mortgage Companies January 2003 - June 2011
Mortgage Access Center May 2006 - May 2009
Metrocall, Inc. May 2002 - December 2002
Ajunto, Inc. January 2001 - October 2001
Trauner Consulting Services September 1998 - January 2001
Skills
Mortgage Lending, Real Estate, Investment Properties, Recruiting, Team Building, Cold Calling, Negotiation, Sales, FHA, Refinance, Strategic Planning, Account Management, Finance, Customer Service, Leadership, Investments, Business Development, Management, Marketing, Strategy, Interviews, Retail, Selling
Education
University of Scranton 2009 — 2012
Bachelor of Arts, Philosophy, Special Jesuit Liberal Arts honors program
Drexel University - College of Business and Administration 1997 — 2000
Whitemarsh Township January 2012 - Present
Society of Hospital Medicine March 2008 - September 2008
United Way of Southeastern Pennsylvania September 2007 - December 2007
Philadelphia Eagles, LLC June 2001 - June 2007
Philadelphia Eagles, LLC February 2000 - June 2001
Metrocall Inc May 1999 - February 2000
Metrocall Inc May 1998 - May 1999
Skills
Event Planning, Non-profits, Team Management, Sponsorship, Management, Advertising, Coaching, Event Management, Fundraising, Sports Marketing, Corporate Events
Education
American University 1994 — 1998
BA, Law and Society with Minors in Communications and Psychology
AT&T - Signature Client Group December 2013 - Present
AT&T Gov't Solutions June 2001 - November 2013
Metrocall Inc. January 1999 - June 2001
Victoria International Ltd January 1997 - January 1999
Skills
Enterprise Software, Product Management, Marketing, Strategic Partnerships, Telecommunications, Solution Selling, Managed Services, Professional Services, VoIP, Account Management, Cloud Computing, Program Management, Management, Co-location, Wireless, Unified Communications, Sales Process, Direct Sales, Vendor Management, IP, Selling, Ethernet, Business Development, Telephony, WAN, MPLS, SaaS, Sales, Data Center, Call Centers, Mobile Devices, Channel Partners
Education
Tennessee State University
Harris IT Services November 2010 - Present
Northrop Grumman Information Systems February 2006 - November 2010
Anteon August 2001 - February 2006
ManTech March 1998 - August 2001
Metrocall Inc. August 1996 - March 1998
Human Resources Research Organization (HumRRO) July 1995 - July 1996
Skills
Onboarding, Applicant Tracking..., Government Contracting, Employee Relations, College Recruiting, Personnel Management, Technical Recruiting, Deferred Compensation, Talent Management, Talent Acquisition, New Hire Orientations, PeopleSoft, Human Resources, Performance Management, Internet Recruiting, Program Management
Education
Marymount University
M.A., Human Resources - Certificate in Leadership
Strayer University
B.S., Business Administration
Self Employed March 2014 - May 2015
Simplexity, LLC December 2007 - March 2014
InPhonic, Inc. January 2006 - December 2007
USA Mobility, Inc. July 2001 - September 2005
Metrocall, Inc October 1997 - June 2001
Skills
Reverse Logistics, Warehousing, Forecasting, Team Building, Contract Negotiation, Purchasing, Change Management, Project Management, ERP, 3PL, Transportation, Order Fulfillment, Demand Planning, Loss Prevention, Asset Managment, Operations Management, ecommerce, etailer, Six Sigma, Lean Management, Inventory Management, Inventory Control, Executive Management, Mobile Devices, Mobile Applications, Mobile Communications, Team Leadership, E-commerce, Product Management, Supply Chain Management, Outsourcing, Start-ups, Management, P&L Management, Leadership, Income Statement, Supply Chain, Continuous Improvement, Project Planning, Cross-functional Team..., Negotiation, Process Improvement, Mergers & Acquisitions, Vendor Management, Integration, Strategy, Distribution Center..., Sales Operations, Inventory Analysis, Logistics Management
Education
Clarion University of Pennsylvania 1983 — 1987
Bachelor of Science (B.S.), Business Administration, Management and Operations
Apollo Ridge High School 1979 — 1983
Motorola Solutions, Inc. April 2014 - Present
Tech USA / Motorola Solutions September 2008 - April 2014
LCC, International September 2007 - September 2008
Abbott Laboratories November 2003 - September 2007
SmartSource August 2003 - September 2003
Argonne National Labs January 2003 - July 2003
Finish Line Services, Inc September 2002 - December 2002
Metrocall, Inc February 1999 - March 2002
Westlink Paging April 1996 - February 1999
Segno Communications December 1987 - April 1996
Skills
Computer Hardware, Excel, VBA, Troubleshooting, Telecommunications, Wireless, Access, Microsoft Office, Engineering, Word, Windows, Testing, Electronics, Visio, Operating Systems, Microsoft Excel, Integration, Hydra, Microwave, LTE, Project Management, Mobile Devices, VoIP, Technical Writing, Management, Systems Engineering, Cross-functional Team..., Servers, Process Improvement, Software Documentation, Networking, Security, Program Management, Switches, Wireless Networking, Vendor Management, RF, Cellular Communications, WiFi, CDMA, IP, System Administration, Managed Services, Network Design, System Deployment, Information Technology, 4G, GSM, PMP
Education
Cleveland Institute of Electronics / World University 2011 — 2015
B.E.E.T., Electronic Engineering Technology
Motorola Technical Schools 1978 — 2007
Certificate, Two Way Radio Technology
Indiana Vocational Institute 1984 — 1984
Instructor, Communications Technology
Cleveland Institute of Electronics 1979 — 1982
Certification, Electronic Technology II
U.S. Air Force Technical Schools 1968 — 1972
Ground Radio Repair Certification, HF SSB Radio Repair, A Honor Student
Sacramento City College 1968 — 1968
Computer Science
Barcoding Inc. June 2011 - Present
Cadec Global January 2011 - June 2011
AirClic July 2010 - January 2011
AirVersent, Inc. June 2006 - July 2010
USA Mobility 2003 - 2006
USA Mobility 1999 - 2003
Metrocall Inc. 1996 - 1999
Skills
New Business Development, Account Management, Contract Negotiation, Business Development, Solution Selling, SaaS, Wireless, Salesforce.com, Direct Sales, Mobile Devices, Strategic Partnerships, Key Account Management, Enterprise Software, Selling, RFID+, Lead Generation, Cloud Computing, Channel Partners, Strategy, Cold Calling, P&L Management, Professional Services, Sales
Education
University of Maryland College Park 1983 — 1987
BS, Journalism, Public Relations
Code42 January 2013 - Present
Code 42 January 2012 - Present
Group O March 2011 - September 2011
Streicher's March 2005 - March 2011
Wayzata Country Club, Food Service January 1997 - April 2010
Wells Fargo Bank NA December 2003 - March 2005
Metrocall Inc December 2000 - May 2002
Mulligans 1994 - 1998
Skills
SEO, Email Marketing, Analytics, SEM, Online Marketing, PPC, Web Analytics, Social Media Marketing, Google Analytics, Google Adwords, Digital Marketing, E-commerce, Online Advertising, Lead Generation, Digital Strategy, Interactive Marketing, Newsletters, Marketing Communications, Web Marketing, Account Management, Marketing, Strategic Partnerships, Sales, Marketing Strategy, Integrated Marketing
Education
University of Minnesota - Carlson School of Management 1996 — 2000
B.S., Marketing/Finance
Temporarily Disabled September 2014 - December 2014
Werner Enterprises June 2011 - July 2012
San Joaquin RTD June 2008 - January 2010
Save Mart Supermarkets March 2004 - April 2008
Excell Data June 2002 - January 2004
CompuCom 2002 - 2004
Metrocall Inc May 1999 - April 2002
Harris Corporation May 1997 - May 1999
Automotive Diagnostics February 1989 - May 1997
US Navy November 1981 - May 1991
Skills
Business Analysis, Data Center, SDLC, Quality Assurance, Systems Management, Project Management, Disaster Recovery, Technical Support, Software Documentation, System Administration, Active Directory, Integration, IT Management, Troubleshooting, VMware, Servers, Security
Education
University of Phoenix 2005 — 2006
MIS, Information Systems Management
University of Phoenix 2001 — 2004
BS/EB, Busines/E-Business
Measure Training Course 1985 — 1985
Phase “A” & “C” Calibration “I” Level Maintenance
NATTC NAS 1982 — 1982
Aviation “A” School
Central Montgomery County Vo-Tech 1977 — 1980
Electronics Technology
Norristown Area High Scool 1977 — 1980
Diploma, General
AT&T January 2004 - Present
Metrocall, Inc. 1998 - 2003
Alltel Information Services 1993 - 1998
GTE June 1989 - April 1993
Lockheed Martin January 1985 - January 1989
Auxton Computer Enterprises January 1982 - January 1985
CAM RPC Electronics January 1981 - January 1982
United States Air Force January 1973 - January 1979
Skills
Enterprise Architecture, Integration, SDLC, Telecommunications, Business Analysis, Software Development, Agile Methodologies, Program Management, Requirements Analysis, Software Project..., Vendor Management, Cloud Computing, Visio
Education
Georgia State University 1994 — 1994
Computer Programming
ICM, Pittsburgh, PA 1979 — 1980
Associate of Science (A.S.), Computer Science
Sprint - Nextel Inc. 2002 - Present
Nextel Partners 2002 - 2006
Metrocall Inc. 1997 - 2002
Education
Pensacola State College 1990 — 1992
University of West Florida
WJ Woodham
WJ Woodham
Clear Lake City Water Auth August 2015 - Present
Valvtechnologies, Inc. May 2014 - August 2015
Refractory Construction Service, LLC June 2012 - May 2014
Mid-South Community College October 2009 - April 2012
2008 to 2009 June 2008 - June 2009
Metrocall, inc January 2001 - January 2003
Skills
Higher Education, Student Affairs, Admissions, Event Planning, Academia, Community Outreach, Student Recruiting, Tutoring, Human Resource..., Human Resources, Employee Relations, Employee Benefits, Employment Law, HR Policy Formulation, Research, Program Management, Management, Software Documentation, Microsoft Office, Training, New Hire Orientations, Onboarding, Supervisory Skills, Microsoft Excel, Leadership, Customer Service, Leadership Development, Strategic Planning
Education
University of Houston-Clear Lake 2013 — 2015
Master of Arts, Human Resource Management
University of Arkansas 2011 — 2012
Bachelor of Science, Education; Human Resource Development
Mid-South Community College 2008 — 2011
Associate of Arts, General Education
Bil-Jac Foods January 2013 - Present
DeVry University/Keller Center for Corporate Learning July 2010 - September 2012
ACN, Inc./The Venture Group May 2007 - November 2010
Sprint/RadioShack JV 2004 - 2007
PCA International 2002 - 2004
Leap Wireless 1999 - 2001
Metrocall, Inc. August 1993 - May 1999
Skills
Sales Management, Strategic Planning, Start-ups, New Business Development, P&L Responsibility, Product Management, Managing Distribution..., Launches, Cross-functional Team..., Strategic Partnerships, Sales Operations, Training, Leadership, B2B, Strategy, Human Resources, Telecommunications, Competitive Analysis, Business Development, Recruiting, P&L Management, Leadership Development, Sales, Management, Performance Management, Event Planning
Education
Mary Washington College
BA
J.D. Power July 2015 - Present
NADA February 2014 - June 2015
NADA January 2008 - February 2014
Hanger Orthopedic Group January 2007 - January 2008
Experis Technology Group December 2005 - January 2007
Metrocall Inc. March 1995 - December 2005
US Navy June 1987 - June 1991
Skills
ITIL, MCTS, MCITP, Software Installation, Leadership, Management, Telecommunications, LAN-WAN, Help Desk Support, Microsoft Certified..., Troubleshooting, Project Management, Information Technology, Team Building, Strategic Leadership, Business Process..., Organizational..., Systems Development..., Customer Retention, Automotive, Customer Satisfaction, Operations Management, Profit, Applications..., Process Improvement, Program Management, Vendor Management, IT Infrastructure...
Education
N.A.T.T.C., Millington, TN
Electronic Engineering
Northern Virginia Community College
General Studies
University of Arizona
Verizon Wireless June 2014 - Present
Texas State Guard August 2010 - Present
Verizon Wireless July 2010 - May 2014
VERIZON WIRELESS, INC January 2008 - July 2010
Verizon Wireless January 2006 - December 2007
VERIZON WIRELESS, INC February 2001 - December 2005
Verizon Wireless June 2000 - February 2001
GTE/VERIZON WIRELESS, INC June 1998 - June 2000
Metrocall, Inc. September 1999 - April 2000
METROCALL, INC March 1995 - May 1998
Skills
Cold Calling, B2B, SaaS, Sales, Retail, Customer Service, Leadership, Marketing, Coaching, Pricing, Computer Hardware, Merchandising, Windows 2000, Retail Sales, Quality Control, Process Engineering, Wireless, Solution Selling, Telecommunications, Direct Sales, Sales Operations, Selling, Account Management, Management, Sales Management, Training
Education
Evergreen Valley College 1994 — 1994
PC 832, Reserve Law Enforcement
San Jose City College 1992 — 1994
Small, Business Management; General Education
TimeHighway.com March 2010 - Present
Aqua Brite Pool and Spa Repair January 2013 - March 2014
Drips 'n Puddles March 2012 - January 2013
White Aluminum Products May 2003 - March 2010
Metrocall Wireless, Inc January 2000 - January 2003
Condor Pools January 1998 - January 2000
Metrocall, Inc January 1996 - January 1998
MILITARY SERVICE January 1992 - January 1996
Skills
Inventory Management, Purchasing, Parts, Customer Service, Inventory Control, Customer Satisfaction, Problem Solving, Customer Relations, Logistics, Continuous Improvement, Shipping, Microsoft Office, Six Sigma, Troubleshooting, Process Improvement, Contract Management, Facilities Management, Leadership, Accounts Receivable, Process Scheduler, Engineering, Human Resources, Telecommunications, Budgets, Team Leadership, Software Documentation, Maintenance & Repair, Retail, Software Installation, Supervisory Skills, Automotive Electronics, Help Desk Support, Access, Wireless, Inspection, SAP, Operations Management, Microsoft Excel, Quality Assurance, Training
Education
FMU 2000 — 2001
Computer Science
United States Army Airborne School, Ft Benning Georgia 1993 — 1993
Title of "US PARATROOPER", Airborne Infantry
Spok January 2011 - Present
Spok November 2010 - Present
USA Mobility June 2007 - December 2010
Novastar Mortgage Inc June 2003 - June 2007
Equibanc 2006 - 2007
Metrocall, Inc January 1998 - June 2003
Pitney Bowes Inc January 1997 - January 1998
Interface Inc January 1992 - January 1997
Skills
Solution Selling, Government, Healthcare, Sales Management, Selling, Proposal Writing, Pricing, Wireless, Enterprise Technology..., Telecommunications, Salesforce.com, Business Development, Unified Communications, Sales, Sales Process, Security, Direct Sales, Training, New Business Development, SaaS, Sales Operations, Enterprise Software, VoIP, Integration, Cross-functional Team..., CRM, Account Management, B2B, Managed Services, Start-ups, Leadership, Contract Negotiation, Cloud Computing, Management, Strategic Partnerships, Channel Partners, Product Development, Professional Services, Business Alliances, Key Account Management, Product Management, Lead Generation, Mobile Devices
Education
University of Maryland Baltimore County 1990 — 1993
Bachelor of Arts Degree, Economics/Finance
Carroll Community College 1987 — 1990
AA, Business
Catonsville Community College 1987 — 1990
AA, Business
Cognex Corporation July 2014 - Present
Dunkin' Donuts National DCP, LLC August 2006 - October 2013
Corners/Framed Picture Enterprises April 2004 - November 2005
Corners/Framed Picture Enterprises September 2002 - April 2004
Elite Interiors March 2001 - September 2002
Bradlees Stores, Inc April 2000 - January 2001
Elite Interiors November 1997 - April 2000
Metrocall, Inc August 1996 - November 1997
Arch Communications July 1995 - August 1996
Digital Equipment Corporation August 1986 - July 1995
Skills
Merchandising, Retail, Time Management, Customer Service, Negotiation, Product Development, Sourcing, Microsoft Excel, Inventory Management, Product Marketing, Inventory Control, Outlook, Sales Management, Operations Management, Account Management, Purchasing, New Business Development, Pricing, Team Building, Leadership, Supply Chain, Vendor Relations, Word, Excel, Customer Relations, Problem Solving, Forecasting, Teamwork, Vendor Management, Advertising, Customer Satisfaction, CRM, Interviews, Budgets, Microsoft Word, Scheduling, Public Relations, Visual Merchandising, Procurement, Contractors, Small Business, Highly detail oriented, Key Account Management, Multi Tasking, PeopleSoft, Partner Management, Partner Portal, Order Fulfillment, Sales Order Processing, Contract Management
Education
Fisher College
Associate of Science, Business Administration
Hudson High School
INSIGHT Into Diversity July 2015 - Present
WashingtonDConsulting September 2014 - Present
Cox Matthews & Associates January 2015 - May 2015
The Chronicle of Higher Education November 2009 - September 2014
The Washington Post April 2002 - June 2009
Metrocall Inc. December 2000 - April 2002
NPR July 1997 - July 2000
Maxima Corporation May 1995 - June 1997
Premier Analysis Consulting August 1994 - May 1995
TMS January 1992 - August 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Salesforce.com, Social Media, Marketing, Recruitment Advertising, Technical Recruiting, College Recruiting
Education
Michigan State University
Bachelor's Degree, Public Affairs Management
The Lawrenceville School July 2011 - Present
The George Washington University February 2009 - August 2011
Amerisave September 2007 - October 2008
1st Chesapeake Home Mortgage August 2006 - June 2007
Metrocall, Inc. 1997 - 2002
Skills
Public Speaking, Event Planning, Community Outreach, Social Media, Program Development, Higher Education, Mortgage Lending, Admissions, Fundraising, Sales, Volunteer Management
Education
The George Washington University 1991 — 1995
BA, Sociology of Computer Sciences
State of Colorado May 2014 - Present
State of Colorado February 2013 - Present
LPS Asset Management Svcs., Inc. October 2008 - February 2013
City and County of Denver May 2002 - October 2008
Metrocall, Inc. February 1988 - April 2002
AT&T Wireless 1994 - 1998
Skills
Team Building, Public Speaking, Customer Service, Microsoft Office, Budgets, Strategic Planning, Process Improvement, Leadership Development, Project Management, Government, Change Management, Microsoft Excel, PeopleSoft, Team Leadership, Coaching, Data Analysis, Software Development, Project Planning, Requirements Analysis, Human Resources, CRM, Program Management, Software Documentation, Business Analysis, Management, Training, Business Process, Testing, Vendor Management, Business Process..., Visio, Call Centers, Analysis, SQL, SDLC, Access, Integration, SharePoint, Quality Assurance, Requirements Gathering, Business Intelligence, Leadership, Systems Analysis, PMP, Cross-functional Team..., Business Requirements
Education
University of Phoenix 2002 — 2006
BS, Business Management
Lennox International Inc April 2007 - Present
Blockbuster Inc. February 2004 - April 2007
Metrocall Inc. January 1997 - January 2004
Skills
Supply Chain Management, Procurement, Strategic Sourcing, Global Sourcing, Cost Reduction, Process Improvement, Contract Negotiations, Cross-functional Team..., Sourcing, Logistics, Supply Chain, Outsourcing, SAP, Supplier Negotiation, Contract Management, Strategy, Supply Management, Supplier Development, Spend Analysis, Negotiation, Contract Negotiation
Education
The University of Dallas 2008 — 2012
MBA, Supply Chain Management, 3.8 GPA
Cloverhill Pastry-Vend, LLC February 2014 - Present
Project Leadership Associates November 2013 - January 2014
Rotary International March 2009 - September 2013
Beam Global Spirits & Wine, Inc 2007 - 2009
Trammell Crow Company 2001 - 2007
Metrocall, Inc. 1999 - 2001
Ken’s Specialties, Inc. 1998 - 1999
TAP Abbott Labs 1997 - 1998
ups 1992 - 1997
Skills
Servers, DNS, XP, Operating Systems, Troubleshooting, Hardware, Routers, Switches, IIS, Security, Firewalls, Network Security, CCNP, CCNP Security, CCNP Voice, CCNA, CCNA Voice, CCNA Wireless, CCNA Seurity, VBlock 300HX, Software Installation, Oracle, Software Documentation, Cisco Certified, Windows Server, Routing, VMware, Microsoft SQL Server, Microsoft Exchange, VMware ESX, Networking, Information Technology, Printers, Windows XP, Technical Support, Cisco Technologies, Infrastructure, Help Desk Support, Windows, Unix, WAN, Citrix, Databases, IP, Disaster Recovery, SAN, System Deployment, SQL
Education
Southern Illinois University, Carbondale 1994 — 1995
Electronics Management, Electrical and Electronics Engineering, B+
LAN/WAN Professional 2008 — 2013
Information Technology
United States Navy 1990 — 1991
Combat Technical Schools Command, Main Frame, 94.7%
IBM August 2006 - Present
PwC 2004 - 2006
ARTEL Inc 2003 - 2004
SI International 2002 - 2003
Metrocall Inc 2000 - 2002
Troy Systems 1998 - 2000
Macro International 1996 - 1998
Skills
Information Security, Information Security..., Security, Penetration Testing, Computer Security, Vulnerability Management, Enterprise Architecture, CISSP, Security Audits, Vulnerability Assessment, Information Assurance, Security Management, Systems Engineering
Education
Capitol College
MS, Network Security
Strayer University-Maryland
BS, Internetworking Technologies
Serco - North America January 2009 - Present
Deltek, Inc. August 2006 - January 2009
RCN Communications December 2005 - August 2006
XO Communications August 2002 - December 2005
ISR Solutions December 2001 - August 2002
Net2000 Communications, Inc. December 2000 - October 2001
Metrocall, Inc. February 1999 - December 2000
Education
George Mason University 1996 — 1998
Spok December 2014 - Present
Spok, Inc. (previously USA Mobility) June 2011 - Present
USA Mobility July 2009 - June 2011
Metrocall, Inc. June 2004 - July 2009
Harry Survis 1996 - 2003
Skills
Solution Selling, Wireless, Telecommunications, Sales Operations, Management, Direct Sales, Project Management, Account Management, Sales Management, Salesforce.com, Mobile Devices, SaaS, Sales Process, Strategic Partnerships, Product Management, New Business Development, Managed Services, Sales, B2B, Selling, Customer Retention, Call Centers, VoIP, Enterprise Software, Cold Calling, Unified Communications, Channel Partners, CRM, Professional Services, Sales Presentations, Lead Generation, M2M, Contract Negotiation, Cellular Communications
Education
University of Pittsburgh 1978 — 1982
Bachelor of Arts (B.A.), English
Mechanicsburg Area High School 1974 — 1978
yes, High School
Bart & Associates, Inc. February 2005 - Present
American Farmland Trust November 1999 - August 2003
Metrocall, Inc. September 1988 - October 1998
Dart Group August 1984 - August 1988
C June 1978 - August 1984
Skills
Employee Relations, Human Resources, Talent Acquisition, Government, Workforce Planning, Government Contracting, Personnel Management, Applicant Tracking..., Deferred Compensation, HRIS, Resource Management, College Recruiting, Benefits Administration, HR Transformation, Compensation, Taleo, Strategic HR, Performance Reviews
Education
Strayer University
MBA, Business Management
Virginia Polytechnic Institute and State University
BS, Marketing
Sprint July 2002 - March 2015
SPRINT November 2008 - March 2010
SPRINT / NEXTEL COMMUNICATIONS July 2002 - November 2008
Metrocall Inc. 2001 - 2002
Positive Communications Inc. September 1992 - December 2001
Positive Communications April 1990 - September 1994
Skills
M2M, Managed Services, Wireless, Mobile Technology, Cellular Communications, 4G, Product Management, CDMA, Unified Communications, Solution Selling, SaaS, Telecommunications, Wireless Broadband, Direct Sales, LTE, Mobile Devices, WiMAX, VoIP, Vendor Management, Account Management, B2B, Project Management, Networking, Sales Process, Training, Strategic Partnerships, Salesforce.com, Management
Education
Ohlone College
General Education
Boxer's Bodacious Agility Depot March 2014 - Present
Progressive Insurance August 2005 - August 2013
Jarden Consumer Solutions November 2001 - June 2005
Sunbeam Products, Inc. November 2001 - June 2005
Metrocall, Inc. February 1999 - June 2001
Rehmann Transportation February 1994 - June 1998
US Navy November 1985 - November 1989
Skills
Customer Service, Insurance, Management, CRM, Microsoft Office, Fundraising, Social Networking, Networking, Sales, Animal Welfare, Cross-functional..., Marketing, Team Building
Education
McHenry County College 1982 — 1984
Crystal Lake Central High School 1978 — 1982
The Chronicle of Higher Education 2009 - Present
The Washington Post April 2002 - June 2009
Metrocall Inc. December 2000 - March 2002
NPR July 1997 - July 2000
Maxima May 1995 - June 1997
TMS / Premier Inc. January 1992 - May 1995
CCG Inc. July 1990 - January 1992
3M April 1983 - July 1990
Education
Michigan State University 1972 — 1977
BS, Public Affairs Management
OffieMax September 2009 - Present
Airtel Wireless, LLC 2008 - 2009
Alliance Solutions, Inc. 2002 - 2007
Quantum Communications Group, Inc. 1997 - 2002
MobileComm, Inc. 1994 - 1997
Metrocall, Inc. 1986 - 1994
Skills
Word, Excel, Peachtree, Call Center, MS Project, Outlook, Quickbooks, QuickBooks, Program Management, Budgets, Management, Telecommunications, Business Development, Call Centers, Contract Negotiation, Customer Service, Forecasting, Leadership, Microsoft Excel, Microsoft Word, Sales, Start-ups, Strategic Partnerships, New Business Development, Training, Wireless
Education
Citrus College 1969 — 1971
Optics Engineering and Business
Suite Homes Property Management 2015 - Present
Access Systems, Inc a division of STG, Inc. April 2007 - May 2014
Access Systems, Inc. a division of STG, Inc. 2007 - 2014
CESSI 2000 - 2007
Metrocall, Inc. 1996 - 1997
Skills
Help Desk Management, Network Administration, Visio, Software Documentation, Information Assurance, IT Management, ITIL, IT Service Management, Networking, Information Technology, Technical Support, IT Operations, Troubleshooting, Hardware, Active Directory, BMC Remedy, Servers, Project Management, Help Desk Support, Security, SharePoint
Education
Villanova University 2013 — 2014
Project Management
Howard University 1986 — 1988
Broadcast Journalism
George Mason University 2012 - Present
George Mason University 2012 - 2012
GTSI 2003 - 2011
McGuireWoods Capital Group 2001 - 2003
Metrocall, Inc 1996 - 2001
Fairfax County Chamber of Commerce 1994 - 1996
Fairfax County Board of Supervisors 1992 - 1994
U.S. Department of Housing and Urban Development 1991 - 1991
The White House, White House Correspondence 1989 - 1991
The White House, Presidential Personnel 1989 - 1989
Skills
Business Strategy, Public Speaking, Business Development, Event Planning, Event Management, Mergers, Strategic Communications, Government Contracting, Crisis Communications, Press Releases, Team Building
Education
George Mason University 1984 — 1987
Bachelor's degree, English Language and Literature/Letters
University of Mississippi 1982 — 1984
West Springfield High School 1978 — 1982
Black Box Network Services July 2003 - Present
MetroCall, Inc September 1994 - July 2002
Skills
Cellular Communications, RF Engineering, Wireless, RF, Telecommunications, 4G, LTE, CDMA, WiMAX, Antennas, Testing, UMTS, Wireless Communications...
Education
Dutchess Community College 2000 — 2003
Associates, Business Degree
State of Tennessee December 2006 - Present
Faith Outreach Church January 2006 - May 2006
AT&T Wireless September 2002 - May 2003
Metrocall, Inc. August 1999 - October 2001
Skills
Computer Hardware, Computer Network..., Web Design, Graphic Design, Photoshop, InDesign, Illustrator, Final Cut Pro, Video Production, Audio Engineering, Film Editing, Creative Writing, Technical Writing, Legal Writing, Background Checks, Photography
Education
Austin Peay State University 2003 — 2006
Bachelor of Science (BS), Media Technology
Tennessee State University 2001 — 2003
Transferred, English Language and Literature, General
McGavock
Metroplex Management Group 2014 - 2015
WALMART INC April 2013 - June 2014
CONVERGYS, Las Cruces NM January 2012 - April 2013
BESTWAY CONCRETE COMPANY January 2007 - January 2009
LARIMER COUNTY ROAD AND BRIDGE DEPARTMENT January 2005 - January 2007
Metrocall, Inc January 2000 - January 2003
Hope for the Heart January 1999 - January 2000
Education
Aims Community College 2010 — 2013
Associate's Degree