Norwegian Cruise Lines
Industry: Company
DescriptionNorwegian Cruise Line, also known in short as Norwegian, is a cruise line founded in 1966 and based in the United States. It is the third-largest cruise line in the world, controlling approximately 8.7% of the total worldwide share of the cruise market by passengers as of 2018. Customer service: 1 (866) 234-7350 Reservations: 1 (866) 234-0292 Headquarters: Miami, FL Parent organization: Norwegian Cruise Line Holdings
Norwegian Cruise Lines List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Norwegian Cruise Lines. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Norwegian Cruise Lines Employees
U.S Century Bank August 2011 - September 2014
Norwegian Cruise Lines January 2009 - January 2011
Skills
Pre-opening, Customer Service, Event Management, Hospitality Management, Tourism, Hospitality, Revenue Analysis, Hotel Management, Sales, Hotels, Hospitality Industry, Resorts
Education
Florida International University 2014 — 2018
Bachelor's Degree, Public Administration
Miami Dade College 2009 — 2014
Associate's Degree, Criminal Justice and Corrections
George Brown College August 2015 - Present
Mount Sinai Hospital, Toronto September 2014 - Present
Education Quality and Accountability Office (EQA April 2014 - April 2014
Ministère de l'Éducation nationale, France September 2011 - May 2012
Norwegian Cruise Lines 2007 - 2010
Skills
French, Special Education, English, Classroom, Differentiated..., Science, Teaching English as a..., Tutoring, Public Speaking, Research, Higher Education, ESL, Fundraising, Editing, Nonprofits
Education
Seneca College of Applied Arts and Technology
Student Affairs certificate
University of Toronto - Ontario Institute for Studies in Education 2010 — 2011
Bachelor of Education (B.Ed.), Intermediate/Senior
Wilfrid Laurier University 2004 — 2009
Honours Bachelor of Arts, Geography
Millesima LLC February 2013 - Present
Moe-Tion Dance Theater December 2009 - Present
Freespace Dance company September 2006 - Present
Sherry Lehmann November 2007 - February 2013
Sherry-Lehmann Wines & Spirits, Inc November 2007 - February 2013
Vento Trattoria November 2005 - October 2007
Norwegian Cruise Lines February 2004 - October 2004
Black Belt Institute 1996 - 2004
Skills
Wine, Wine Tasting, Event Planning, Event Management, Beer, Food, Customer Service, Public Relations, Retail, Food & Beverage, Menu Development, Sales
Education
Montclair State University 1998 — 2002
BFA Theatre, Acting, minors in both musical theatre and dance
Norwegian Cruise Line November 2014 - Present
Norwegian Cruise Line January 2011 - November 2014
Norwegian Cruise Line - NCL (Bahamas) Ltd 2006 - April 2011
NCL January 2006 - January 2011
Norwegian Cruise Line 2005 - 2011
Norwegian Cruise Line of America (NCLA) 2005 - 2011
Norwegian Cruise Lines January 2001 - 2011
Norwegian Cruise Line of America (NCLA) 2005 - 2009
Skills
Hotels, Resorts, Leisure, Tourism, Revenue Analysis, Casino, Corporate Events, Cuisine, Customer Satisfaction, Event Management, Food, Front Office, Hiring, Hospitality Industry, Hospitality, Hotel Management, Incentives, Income Statement, Leadership, Leisure Travel, Luxury, MICROS, Management, Meeting Planning, Menu Development, Micros, Online Travel, Opening Hotels, Opera, Operations Management, Pre-opening, Pre-opening experience, Property Management..., Restaurant Management, Restaurants, Rooms Division, Tour Operators, Training, Travel Management, Vacation, Wine, Yield Management, Banquets, Budgets
Education
University of Cape Town 1993 — 1997
ICM Partners February 2013 - Present
NBC Universal Studios June 2012 - December 2012
TCF Bank October 2011 - March 2012
Aflac October 2009 - February 2012
Norwegian Cruise Lines November 2004 - July 2009
City of Miami August 2008 - December 2008
Blue House Studio Inc March 2000 - October 2004
Associated Photo and Imaging May 1999 - February 2001
Skills
bilingual, Project Management, Training, Leadership Development, Team Building, Leadership, Organizational..., Employee Relations, Spanish, Program Management, Public Speaking, Social Networking, Access, Budgets, PowerPoint, Strategy
Education
Florida International University 2006 — 2008
B.S., Business Administration
CC Fernando Delgado Lozano
High School, sciences
Venezuela Merchant Marine Academy
Bachelor's Degree, Navigation
Enterprise Rent-A-Car March 2012 - Present
The Home Grown Studio January 2008 - Present
Norwegian Cruise Lines January 2011 - February 2012
WMPH Vacation January 2009 - January 2011
Education
Florida Atlantic University 2009 — 2011
Bachelor of Arts, 2011
SAE Institute Miami 2007 — 2008
Audio Engineer, Audio
Almost There Travel Agency December 2013 - Present
Royal Caribbean Cruises, Ltd. July 2006 - October 2013
Norwegian Cruise Lines October 2008 - February 2013
Skills
Travel Management, Business Travel, Travel Planning, Leisure Travel, Adventure Travel, Travel Arrangements
Education
Berklee College of Music 2004 — 2008
Professional Music
Diamond Jacks Casino & Resort February 2007 - Present
RCG 2004 - 2007
Norwegian Cruise Lines 1998 - 2003
City National Bank January 1995 - January 1999
Skills
IT Management, Operations Management, Information Architecture, Active Directory, Windows, Windows Server, Operating Systems, MCSE 2003, Print Management, Fleet Management, Cabling, Microsoft Office 2007, Microsoft SQL Server, Project Management, File Servers, SQL, Casino, Gaming Industry, System Administration, Micros, Database Marketing, Disaster Recovery, Help Desk Support, Networking, Gaming, Loyalty Programs, Data Center, VMware, Loyalty Marketing, Online Gambling, Security, Troubleshooting, Windows XP, Hotels, Network Administration, Servers, Microsoft Office
Education
Louisiana Tech University
MyHollyDayz March 2013 - Present
WorldMark August 2007 - March 2013
Norwegian Cruise Lines August 2006 - December 2006
Skills
Sales Management, Sales, Direct Sales, Sales Process, Negotiation, Solution Selling, International Sales
Education
University of Portland 2000 — 2006
Bachelor of Arts (BA), Elementary Education and Teaching
Drake University 1999 — 2000
United Health Care March 2013 - Present
KapConsulting January 2014 - 2014
Applebee's March 2011 - March 2013
Optimum Corp October 2009 - August 2010
Army Hawaii Family Housing July 2007 - August 2009
Norwegian Cruise Lines September 2006 - April 2007
Palm Beach Tan October 2005 - August 2006
Metro Brokers/GMAC March 2005 - July 2006
Metro Brokers/GMAC April 2004 - March 2005
Xerox January 1999 - January 2003
Skills
Sales, Real Estate, Marketing, Microsoft Office, Event Planning, Time Management, Customer Satisfaction, Customer Service, Inventory Management, Microsoft Excel, Microsoft Word, Human Resources, Advertising, Management, Training, Leadership
Education
Kaplan University 2009 — 2014
Bachelors Of Science in Business Administration, Business Administration, Management and Operations, 3.7
Georgia Institute of Real Estate 2002 — 2002
License In Real Estate, Real Estate and Business
Atlanta School of Massage 2001 — 2001
Certification in Sports Therapy, Clinical Massage Therapy
Japan Exchange and Teaching Program(me) (JET) August 2015 - Present
Avalon English Academy February 2014 - May 2015
Wall Street Institute Indonesia October 2012 - October 2013
Mayfield Village Police Department January 2012 - October 2012
Berea Police Department February 2011 - October 2012
Norwegian Cruise Lines July 2007 - July 2010
Skills
Event Planning, Event Management, Hospitality Industry, Food & Beverage, Customer Service, Public Relations, Restaurants, Microsoft Office, Marketing Communications, Public Speaking, Blogging, Team Leadership, Customer Satisfaction, Management, Leadership, Inventory Management, Social Media, Team Building, Training, Tourism, Time Management, Social Networking
Education
Kent State University 2001 — 2005
Bachelor of Arts (B.A.), Communication Studies
Kent State University 2001 — 2004
Bachelor of Arts (B.A.), English Language and Literature, General
Norwegian Cruise Line June 2015 - Present
Norwegian cruise lines September 2013 - June 2015
Hilton Worldwide July 2013 - September 2013
Old Dominion University September 2011 - May 2013
Magical Solutions May 2012 - September 2012
Annandale Swim and Tennis May 2009 - August 2012
Education
Old Dominion University 2009 — 2013
Bachelor of Arts (B.A.), Theatre/Theater
Baptist Health South Florida April 2013 - Present
Mount Sinai Medical Center Miami Beach October 2011 - Present
MDC- Medical Campus August 2010 - August 2011
Niles Audio Corporation April 2006 - August 2010
Niles Audio Corporation April 2000 - April 2006
Norwegian Cruise Lines January 1985 - March 1988
Skills
Documentation, Customer Service, Inventory Management, Process Improvement, Problem Solving, Team Building, Account Management, Customer Relations, Microsoft Office, Software Documentation, Management, Product Development, Sales Management, Sales, Training, Contract Negotiation, Medical Devices, Manufacturing, Healthcare, Forecasting, Business Development, Customer Satisfaction, Negotiation, Procurement, Retail, Purchasing, Cross-functional Team..., Sales Operations, Project Management, Competitive Analysis, Strategic Planning, Marketing, Product Management, Leadership, Operations Management, Team Leadership, Budgets, Key Account Management, Product Marketing, Business Planning, Marketing Strategy, New Business Development, Product Launch, Program Management
Education
Miami Dade College, Medical Campus 2010 — 2011
BSN, Nursing
Florida International University 1990 — 1995
BS, Biology
Loyola University Chicago April 2014 - Present
Nuisance/Equitrac/Kelly Services April 2014 - Present
Capricorn Productions/Self Employed January 2004 - Present
Loyola University Chicago April 2010 - May 2014
Norwegian Cruise Lines July 2008 - November 2008
Western Illinois Tourism Development June 2000 - June 2004
Allstate Insurance January 2000 - May 2000
Skills
Research, Microsoft Office, Public Speaking, Teaching, Microsoft Excel, PowerPoint, Leadership, Higher Education, Social Media, Microsoft Word, Film/video prodction/, Buisness/Leisure Travel..., Inbound Call Center..., Screenwriter, Talent Scouting
Education
Loyola University Chicago 2010 — 2015
Bachelor's Degree, Business Administration and Management, General, 2.7
Self-Employed 2011 - Present
Norwegian Cruise Lines 2007 - 2010
Skills
Music Education, Music, Leadership, Composition, Music Production, Audio Mixing, Orchestration, Music Theory, Ear Training, Video Game Music, Counterpoint, Harmony, Musical Form, Trumpet, Sound Design, Editing, Teaching, Bands
Education
New England Conservatory of Music 2006 — 2008
Master of Music, Jazz Composition
University of Massachusetts, Amherst 2001 — 2006
Bachelor of Music, Jazz and African American Music Studies
Comcast August 2015 - Present
Consumers Energy January 2015 - Present
Comcast September 2009 - August 2015
MGM MIRAGE January 2007 - September 2009
MGM MIRAGE August 2004 - January 2007
Mandalay Resort Group May 2004 - August 2004
Broadspire a.k.a Kemper National Insurance January 2002 - May 2004
Royal Caribbean Cruise Lines 1999 - 2002
American Express May 1995 - September 2000
Norwegian Cruise Lines January 1988 - May 1995
Skills
Vendor Management, Governance, Information Security, Information Technology..., PMO, Integration, Call Center, Management, Infrastructure, IT Strategy, IT Management, Enterprise Architecture, Business Alignment, Sarbanes-Oxley Act, Business Process..., Security, SaaS, Enterprise Software, CRM, Program Management, Strategy, Executive Management, Business Strategy, Leadership, Outsourcing, Network Security, Business Process..., Information Security..., Networking, Project Portfolio..., Cloud Computing, Risk Management, Information Technology, Team Leadership, Software Development, Project Management, IT Audit, Disaster Recovery, Data Center, Business Continuity, Project Planning, Professional Services, SDLC, PMP, IT Operations, Consulting, ITIL, IT Service Management
Education
The George Washington University
Masters Certification in Project Management, Project Management
Nova Southeastern University 1997 — 1999
MBA, Business Administration
Nova Southeastern University 1994 — 1997
Master of Science (M.S.), M.S
Florida International University 1989 — 1993
B.A., Psychology
ACME ICE SCULPTURES 2015 - Present
Keegan Reynolds / Ice Sculptor January 2013 - Present
Tapawingo Golf Club March 2014 - 2015
Norwegian Cruise Lines May 2004 - October 2007
Skills
Banquets, Food & Beverage, Restaurants, Fine Dining, Food Service, Pastry, Hotels, Pre-opening, Resorts, Cooking, Chef, Catering, Hospitality Industry, Hospitality Management, Hospitality, Restaurant Management
Education
California Culinary Academy 1992 — 1994
Associates Degree Culinary Arts, Culinary Arts/Food Service Management
Dex Media June 2014 - Present
Freedom Park Valet January 2009 - December 2013
Potter Concrete January 2008 - January 2009
Freedom Park June 2006 - December 2007
Norwegian Cruise Lines January 2006 - June 2006
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, Inventory Management, Customer Satisfaction, Microsoft Word, Budgets, Data Entry, PowerPoint, Operations Management, Accounts Payable, Sales, Leadership, Marketing, Team Building, Training, Management, Payroll, Marketing Strategy, Online Marketing, Account Management, Coaching
Education
Tarrant County College
Associate of Science, Business Administration
The Sultans Of Swing March 2012 - Present
Norwegian Cruise Lines October 2010 - August 2011
Celebrity Cruises, Inc. March 2008 - August 2010
The UPS Store November 2005 - January 2010
Carmike Cinemas August 2001 - March 2003
Skills
Singing, Entertainment, Music Industry, Music, Music Production, Acting, Stage, Musical Theatre, Improvisation, Theatrical Production, Social Media, Hospitality, Bands, Songwriting, Performing Arts, Recording, Composition, Food & Beverage, Restaurants, Voice Lessons, Web Design, Photoshop, Photography, Apple Computers
Education
Professional Bartending School of Nashville 2011 — 2011
Bartending License, Bartending/Bartender
Cumberland University 2003 — 2007
Bachelor of Arts (BA), Theatre/Theater
Lebanon High School 1998 — 2002
Ask Me Inc January 2014 - Present
Tuscany Place Apartments: CG September 2012 - December 2013
Norwegian Cruise Line August 2010 - September 2012
NORWEGIAN CRUISE LINES November 2008 - August 2011
VICTORIA AND ASSOCIATES, INC June 2008 - November 2008
TOWNCARE DENTAL PARTNERSHIP, INC July 2006 - April 2008
Publix August 2001 - June 2006
Skills
Leisure, Leisure Travel, Hotels, Business Travel, Event Management, Vacation, Hospitality Industry, Hospitality Management, Customer Satisfaction, Time Management, Recruiting, Management, Hotel Management, Hospitality, Property Management, Resident Retention, Administrative..., Resident Activities, Compliance, Equal Opportunities, Equality & Diversity, Equal Employment..., Event Planning, Coordinating Events, Coordinating Special..., Marketing Communications, Market Research, Marketing Management, Customer Service
Education
Florida International University 2008 — 2012
Bachelors in Science, Hospitality and Tourism Management
Miami Dade College 2008 — 2008
Associates in Arts, Pre-Elementary Education
Norwegian Cruise Lines July 2009 - October 2011
Norwegian Cruise Lines March 2002 - July 2009
Interactive Response Technologies, (IRT) February 2000 - March 2002
U.S. Customs Miami January 1996 - February 2000
Celebrity Cruises September 1989 - December 1995
Carnival Cruise Line January 1987 - January 1989
Skills
Microsoft Office, Avaya, IEX, Quality Assurance, Performance Monitoring, Hiring, Performance Appraisal, Coaching, Customer Service, Spanish, Customer Retention, Negotiation, Performance Management, Customer Satisfaction, Team Building, Strategic Planning, New Business Development, Leadership, Budgets, Project Management, Management, Call Centers, Sales, Project Planning, Marketing Strategy, Business Development, Tourism, Sales Operations, Hospitality, Competitive Analysis, Sales Management, Social Media Marketing, Business Analysis, Training, Marketing, Pricing, Event Management, Operations Management, Human Resources, Online Marketing, Inventory Management, Recruiting, Advertising, Employee Relations, Process Improvement, Online Advertising, Hotels, Forecasting, Team Leadership, Contract Negotiation
Education
Coral Gables High 1983 — 1985
Broward College
Associate of Science, Business Administration; Marketing
Experis August 2014 - Present
Denver Health May 2014 - July 2014
Spotlight March 2011 - March 2014
Hunter Greenleaf Consultants January 1992 - March 2012
Nolte Associates 2006 - 2008
Norwegian Cruise Lines January 2005 - July 2006
MWH Global 2005 - 2006
Go Media 1999 - 2000
CH2MHill 1995 - 1995
Skills
Human Resources, Benefits Administration, New Hire Orientations, Technical Recruiting, Talent Acquisition, Contract Management, Change Management, Leadership Development, Contract Negotiation, Microsoft Office, Program Management, Team Leadership, HR Policies, Applicant Tracking..., Employee Relations, Engineering, Recruiting, HRIS, Onboarding, College Recruiting, Internet Recruiting, Staffing Services, Sourcing, Executive Search, Permanent Placement, Contract Recruitment, Temporary Placement, Screening, Interviews, Temporary Staffing, Hiring, Management, Benefits Negotiation, Employer Branding, Screening Resumes, Resume Writing, Corporate Recruiting, Networking, Recruitment Advertising, Staff Augmentation, Deferred Compensation, Talent Management, Personnel Management, Cold Calling, Information Technology, Vendor Management
Education
Boston University 1978 — 1979
Lawrence Academy 1974 — 1978
College Prep
Club Med May 2012 - Present
Norwegian Cruise Lines February 2011 - September 2011
Art Institue of Ft Lauderdale May 2007 - December 2009
Laser Advertising January 2007 - January 2008
West Virginia Wesleyan CollegeBuckhannon, WVTheatre January 2004 - January 2005
Skills
Costumes, Fashion, Props, Theatre, Photoshop, Illustrator, Fashion Design, Art, Textiles, Sewing, Entertainment, Visual Merchandising, Alterations, Costume Design, Stage Lighting, Sketching, Musical Theatre, Scenic Design
Education
Art Institute of Fort Lauderdale 2005 — 2009
Beachelors, Fashion Design
Art Institute of Fort Lauderdale 2005 — 2009
Bachelor of Science Degree, Fashion Design
ASC Process Systems August 2014 - Present
Tait Towers 2014 - January 2015
Stage Technologies July 2012 - December 2013
Norwegian Cruise Lines December 2011 - April 2012
Skills
Automation, Following Directions, PLC, Crisis Situations, Electricians, Production Management, Troubleshooting, PLC Siemens, Omron, Allen-Bradley, Acceptance Testing, Critical Thinking, Technology, Passionate about work, Wiring, Electrical Controls, Mechanical Engineering, Engineering
Education
Oklahoma State University 2006 — 2011
Bachelor of Science (BS), Mechanical Engineering
DaVita Healthcare Partners June 2015 - Present
University of Washington March 2013 - Present
Wild Ginger / The Triple Door August 2009 - April 2011
Norwegian Cruise Lines January 2005 - October 2008
Skills
Public Speaking, Hospitality Management, Inventory Management, Hospitality, Food, Catering, Restaurants, Microsoft Excel, Food & Beverage, Event Planning, Customer Satisfaction, Training, Customer Service, Event Management, Leadership, Microsoft Office, Microsoft Word, PowerPoint, Budgets
Education
University of Washington 2013 — 2014
Bachelor degrees, PPE Politics, Philosophy, Economics and Bachelors of Business Accounting, 2014 Dean's List
Highline Community College 2010 — 2012
Associate of Arts (AA), Business/Commerce, General
Whim Hospitality February 2014 - Present
Muscular Dystrophy Association February 2013 - February 2014
The Mansion at Judges’ Hill August 2011 - February 2013
The Mansion at Judges’ Hill September 2008 - August 2011
The Mansion at Judges’ Hill November 2005 - September 2008
Norwegian Cruise Lines August 2004 - October 2005
Dominic’s Italian Restaurant July 2003 - July 2004
Village Inn Restaurant June 2002 - July 2003
Skills
Customer Service, Customer Satisfaction, Fundraising, Event Planning, Food & Beverage, Event Management, Training, Management, Wine, Hospitality, Social Media, Team Building, Time Management, Public Relations, Inventory Management, Microsoft Excel, Marketing, Microsoft Office, Sales, Public Speaking, Menu Development, Hospitality Management, PowerPoint, Social Networking, Marketing Communications, Bartending, Banquets, Hospitality Industry, Hotels, Outlook, Food, Budgets, Online Marketing, Nonprofits, Research
Education
Texas State University-San Marcos 2009 — 2012
Bachelor of Arts (B.A.), Communication, General
A Travel Center March 2001 - Present
Cruises Only January 1990 - December 2000
Norwegian Cruise Lines 1985 - 1989
Skills
Tourism, Cruises, Vacation, Leisure, Sales, Marketing Strategy, Social Media, Customer Service, Entertainment, Event Management, Social Media Marketing, Public Relations, Hospitality, Public Speaking, Event Planning, Business Development, Resorts, Hospitality Management
Education
Arkansas Tech University
Duck Tours South Beach June 2009 - Present
Disney Cruise Lines November 2007 - March 2008
Norwegian Cruise Lines January 2006 - August 2007
Metropolitan Pier and Expositions October 2002 - December 2005
Power Distributing, LLC March 2003 - November 2005
Marketing Werks May 2002 - August 2002
Skills
Comedy, Improvisation, Stand-up Comedy, Voice Over, Emcee, Acting, Entertainment, Creative Writing, Event Management, Event Planning, Music, Television, Voice Acting, Film, Radio, Festivals, Stage, Theatre
Education
University Center for the Performing Arts 1996 — 2001
Improv/Film
The Second City Training Center 1999 — 1999
Comedy Improv
Florida International University 1991 — 1993
Bachelor of Science, Hospitality Management
Middlesex County College 1988 — 1990
Associate of Applied Science, Hotel, Restaurant, and Institutional Management
Federal Motor Carriers 2014 - Present
LOL Photo Booth October 2011 - Present
Bella Properties Inc January 2005 - Present
Wood Chiropractic Clinic 1990 - Present
Norwegian Cruise Lines June 1985 - June 1987
Skills
Supplements, Sports Injuries, Small Business, Nutrition, Acupuncture, Chiropractic, Rehabilitation, Orthotics, Spine, Wellness, Pain Management, Spinal Manipulation, Strategic Planning, Holistic Health, Wellbeing, Healing, Alternative Medicine, Lifestyle
Education
The International Acadment of Clinical Acupuncture 1995 — 1995
Fellow
Palmer College of Chiropractic 1986 — 1990
Doctorate of Chiropractic
Fulton Hall Technical Consultants October 2009 - Present
Eastwind Maritime September 2008 - June 2009
Eastwind Maritime September 2008 - June 2009
Norwegian Cruise Line August 2005 - July 2008
Norwegian Cruise Lines August 2005 - July 2008
Jack Weiler Hospital September 1998 - July 2008
NCLA 2005 - 2008
Norwegian Cruise Lines August 2005 - December 2006
The Dome-Tech Group April 2001 - December 2002
Dome-Tech Engineering April 2001 - December 2002
Skills
Contract Management, Energy, Diesel, Engineering, Inspection, Maritime, Power Generation, Project Management, Supervisory Skills, Construction, Marine Engineering, Operations Management
Education
United States Merchant Marine Academy 1992 — 1997
BS, Marine Engineering
United States Merchant Marine Academy 1992 — 1997
Bachelor of Science, Marine Engineering
United States Merchant Marine Academy 1992 — 1997
Bachelor of Science, Marine Engineering
Someplace April 2008 - Present
Somewhere July 2003 - February 2004
Accurate Pest Control August 1998 - August 2002
Norwegian Cruise Lines March 1999 - January 2000
Skills
Stage, Social Media, Music, Microsoft Office, Event Planning, Customer Service, Social Media Marketing, Editing, Photoshop, Marketing, Public Speaking
Education
Shenandoah University 1994 — 1998
Bachelor of Science (BS), Arts, Entertainment, and Media Management
Dillard High School 1990 — 1994
IBM November 2013 - Present
Chairman Intl Conferences January 2003 - Present
Editorial Board Intl Journal Revenue & Pricing Mgt January 2000 - Present
IBM December 2012 - November 2013
Melco Crown Entertainment February 2011 - September 2012
Westgate Resorts July 2009 - May 2010
SAS Institute November 2007 - July 2009
Harrahs Entertainment now known as Caesars Entertainment Corporation June 2002 - October 2007
Profit Optimization Strategies January 1994 - June 2002
Norwegian Cruise Lines 2000 - 2000
Skills
Loyalty Marketing, Customer Relations, Pricing, Revenue Management, System Design, System Architecture, Market Research, Customer Loyalty, Customer Retention, Customer Acquisition, Customer Insight, Pricing Strategy, Pricing Analysis, Advanced Pricing, Market Pricing, Pricing Policy, Marketing Strategy, Marketing Research, Marketing Management, Yield Management, CRM software, Building Customer..., Economics, Analysis, Business Analysis, Competitive Analysis, Data Analysis, Analytics, Market Analysis, Software Design, Revenue, Profit Improvement, Profit Maximization, Revenue Analysis, CRM, Customer Service, Strategy, Brand Loyalty, Program Management, Segmentation, E-commerce, Forecasting, Integrated Marketing, Leadership, Database Marketing, Executive Management, Business Development, Predictive Analytics, Loyalty Programs, Business Strategy
Education
Columbia University - Graduate School of Business
Executive Education, Leading Strategic Growth and Change
University of Colorado at Denver 1982 — 1984
Executive MBA, Executive MBA
Phillips Andover Academy 1970 — 1974
Graduated with Sophmore College Standing, History, Classics
Brandeis University
Bachelor of Arts (B.A.), Political Science / Economics
Self Employed November 2014 - Present
Acrobat Event Staffing November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2014 - October 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2013 - April 2014
The Ritz-Carlton Hotel Company, L.L.C. November 2012 - September 2013
The Ritz-Carlton Hotel Company, L.L.C. January 2012 - November 2012
Norwegian Cruise Lines April 2011 - November 2011
Sushi Ran December 2010 - March 2011
Esther's German Bakery February 2010 - March 2010
Atlus U.S.A., Inc. June 2006 - June 2009
Education
California Culinary Academy 2009 — 2011
Associate's Degree, Culinary Arts/Chef Training, 3.80
MTN Satellite Communications 2003 - Present
Norwegian Cruise LIne June 1982 - October 2001
Norwegian Cruise Lines 1998 - 2001
Skills
Telecommunications, VoIP, Wireless, Product Management, Satellite Communications, IP, Account Management, Contractual Agreements, Cisco Technologies, Cloud Computing, Customer Oriented, Contract Management, Managed Services, Telephony, MPLS, Network Design, Broadband, Customer Service, Management, Team Leadership, New Business Development, Leadership, Strategic Planning
Education
Florida International University 1982 — 1983
Miami Dade College 1980 — 1982
Medix / Leon Medical Centers October 2013 - Present
Strategic Staffing Solutions / Cigna Healthcare April 2013 - September 2013
Norwegian Cruise Lines June 2008 - March 2013
Computer Express International / Norwegian Cruise Lines May 2005 - June 2008
Ivax Corporation November 2002 - May 2005
Robert Half Technology July 2002 - November 2002
Americatel Corporation November 2001 - May 2002
Wildcard Systems October 2000 - October 2001
Burger King Corporation September 1998 - October 2000
US Navy May 1985 - May 1992
Skills
Data Warehousing, Business Intelligence, Integration, Data Integration, Requirements Analysis, PL/SQL, Business Analysis, XML, Agile Methodologies, Microsoft SQL Server, Healthcare Information..., PMP, Project Management, Salesforce.com, ETL, Quality Assurance, Oracle, CRM, Healthcare IT, HL7, Healthcare Analytics, Decision Support, Clinical Data Management, Clinical Decision..., Medical Terminology, ICD-9, Cross-functional Team..., Epic Systems, HIPAA, Epic, Epic Ambulatory, Healthcare, Leadership, Analysis, Enterprise Software, Business Process, EHR, Requirements Gathering, Management, Informatics, SDLC
Education
Northwestern University 2009 — 2011
Masters of Science Degree, Medical Informatics
Florida International University 1998 — 2001
Masters of Arts Degree, Business Administration
Florida Agricultural and Mechanical University 1991 — 1993
Bachelors of Science Degree, Electronic Engineering
Norwegian Cruise Lines May 2012 - Present
Norwegian Cruise Line 2012 - Present
Norwegian Cruise Lines August 2005 - December 2011
Norwegian Cruise Lines July 2003 - July 2005
Skills
AMOS, Operations Management, Maritime, Shipping, ISM, Logistics, Supervisory Skills, Safety Management..., Inspection, Transportation, Ports
Education
Mapua Institute of Technology 1991 — 1996
BS in Industrial Engineering, Engineering
Metrodata Computer College 1996 — 1996
Basic Computer Programming & Windows, Computer Programming, Specific Applications
New Orleans Abortion Fund December 2012 - Present
Ochsner Health System June 2013 - October 2014
Ibis Reproductive Health October 2012 - December 2012
Independent Study on Louisiana Crisis Pregnancy Centers January 2012 - May 2012
Vox: Voices for Planned Parenthood January 2011 - May 2012
Creole Creamery August 2008 - May 2012
Planned Parenthood Gulf Coast January 2011 - May 2011
Tulane University, Ken Muneoka Lab: Limb Regeneration February 2010 - November 2010
Norwegian Cruise Lines October 2006 - April 2008
St. Anna's Episcopal Church Mobile Clinic May 2007 - August 2007
Skills
Research, Microsoft Office, Public Speaking, Social Media, PowerPoint, Microsoft Excel, Politics, Microsoft Word, Political Campaigns, Event Planning, Political Science, Public Relations, Non-profits, French, Analysis, Nonprofits, Policy, Spanish, Training, Statistics
Education
Tulane University 2008 — 2012
Bachelor of Science, Cell and Molecular Biology
Tulane University 2008 — 2012
Bachelor of Arts (BA), Political Science
University of New Orleans
Biology, General
Pontificia Universidad Católica de Valparaiso 2011 — 2011
Semester Abroad, History and Political Science
Academy of the Sacred Heart
Impact Visual August 2011 - Present
IATSE January 2011 - Present
Staging Connections Inc January 2007 - January 2009
Impact AV 2007 - 2009
Pivotal Payments January 2005 - January 2007
Norwegian Cruise Lines January 2002 - January 2003
Education
Full Sail University
Associate Degree, Film and Video
Full Sail University 1998 — 2000
Video and Film
College Dawson
Creative arts
Dawson College
Creative Arts Degree
Sharecare, Inc. April 2015 - Present
Sharecare, Inc November 2013 - Present
Sharecare, Inc November 2011 - Present
CNN January 2011 - November 2011
CNN June 2008 - January 2011
CNN August 2006 - June 2008
CNN October 2004 - August 2006
SG Cowen June 2002 - September 2004
Norwegian Cruise Lines 2001 - 2001
Skills
Digital Media, Strategic Partnerships, Digital Strategy, Social Media, New Media, Online Advertising, Business Development, Analytics, Strategic Planning, Corporate Development, Financial Modeling, Business Strategy, Product Management, Competitive Analysis, Mergers, SEM, Management, Business Planning, Cross-functional Team..., Business Intelligence, Strategy, Mergers, Team Building
Education
The University of Texas at Austin 1997 — 2001
Bachelor of Business Administration (BBA), Finance, General
Self Employed March 2015 - Present
Norwegian Cruise Lines 2003 - March 2015
Norwegian Cruise Line October 2003 - February 2007
International Shipping Partners November 1992 - September 2000
Skills
Cruises, Training, Maritime Operations, Maritime, Tourism, Ports, Leisure, ISM, Leisure Travel, Safety Management..., Hospitality, Hotels, Shipping, Marine Engineering, Travel Management, Navigation, Hospitality Industry, Shipbuilding, Resorts, USPH Certificate, Lloyd's Register MLC..., Train the Trainer..., DNV Internal Auditor..., International Shipping, Revenue Analysis, Business Travel, Hospitality Management, Human Resources, DNV - Introduction to..., AMOS - Technical...
Education
Art Institute of Fort Lauderdale 1987 — 1989
AA + Cert, Advertising Design
Royal Caribbean Cruise Lines July 2013 - Present
Norwegian Cruise Lines September 2012 - July 2013
Broward College May 2012 - July 2012
IOD (Information on Demand) / ADS (Automated Document Solutions) February 2010 - May 2012
A & L Electronic Systems January 2009 - February 2010
EDS May 1991 - January 2009
EDS October 2000 - July 2008
Romack Systems International / Sabre Holdings August 1998 - October 2000
Eastern Airlines / System One July 1979 - April 1991
Skills
PMP, Software Development, Call Center, Project Management, Program Management, Process Improvement, Project Planning, Budget, Change Management, Team Leadership, SDLC, MS Project, Vendor Management, Requirements Analysis, Process Engineering, Team Building, Management, PMO, Service Delivery
Education
Project Managment Institute 2009 — 2013
Project Management Professional Certification (PMP)
Florida Atlantic University 2008 — 2009
Certificate, Executive Certificate in Project Management
Florida International University - College of Business 1982 — 1987
Bachelors, Management Information Systems
Miami Dade College 1978 — 1980
Business Administration, Business, Computer Science
American Academy of Project Management
Master Project Manager (MPM) Certification, Project Management
Venice Theatre March 2011 - Present
Actor May 1998 - March 2011
Venice Theatre 2011 - 2011
Southern Appalachian Repertory Theatre 2010 - 2010
Jean Ann Ryan Productions 2006 - 2010
Norwegian Cruise Lines January 2006 - March 2009
Actor 1998 - 2009
Broadway Palm Dinner Theatre 2006 - 2006
Bucks County Playhouse 2006 - 2006
Allenberry Playhouse 2004 - 2004
Skills
Theatre, Stage, Musical Theatre, Performing Arts, Acting, Stage Management, Plays, Drama, Public Speaking, Singing, Comedy, Live Events, Shakespeare, Performing, Theatrical Production, Music, Dance, Emcee, Entertainment, Voice Over, Festivals, Vocal, Improvisation, Jazz, Set Design, Classical, Event Planning, Sight Reading, Production Managment, Concerts, Voice Acting, Film, Stage Direction, Arts Administration, Commercials, Dramaturgy
Education
Mars Hill College 1994 — 1998
Bachelor of Fine Arts (BFA), Musical Theatre
New Graduate August 2011 - Present
Purple Marketing, Inc. June 2003 - Present
Norwegian Cruise Lines 1996 - 2000
Costa Cruise Lines/American Family Cruises 1992 - 1995
BBDO 1985 - 1992
Skills
Digital Marketing, Broadcast, Marketing Communications, Advertising, Creative Direction, Marketing Strategy, Logo Design, Direct Marketing, Photography, Social Media Marketing, Direct Mail, Graphic Design, Email Marketing, Online Advertising, Integrated Marketing, Brochures, Brand Development
Education
Miami-Dade College School of Nursing 2012 — 2013
ASN, Registered Nursing/Registered Nurse
Miami Dade Community College
AA, Business
The Joffrey Ballet July 2011 - June 2012
In The Heights a new musical the tour March 2010 - June 2011
confetti entertainment 2007 - 2011
Broadway shows 2010 - 2010
DDO Artists Agency 2005 - 2010
Broadway Dance Center 2002 - 2010
Chanhassen Dinner Theatre 2009 - 2009
Carousel Dinner Theatre 2008 - 2009
chanhassen Dinner Theatre 2008 - 2009
Norwegian Cruise lines 1998 - 2001
Education
New Mexico State University 2001 — 2002
Dance/Theatre
Central Ohio Transit Authority (COTA) April 2015 - Present
Fidelity Information Services (FIS) December 2012 - March 2015
Norwegian Cruise Lines March 2010 - October 2012
Carnival Cruise Lines January 2004 - January 2008
Oak Ridge Associated Universities December 2002 - December 2003
Pellissippi State Technical Community College January 2002 - November 2002
BB&T (formerly BankFirst Corporation) June 2000 - June 2001
Electronic Data Systems February 1998 - January 2000
Skills
MCP certified, A+ certified, Customer Serivce..., Active Directory, Cisco, VingCard, Micros, Service Desk ticketing..., HEAT ticketing system, Exchange, SMS, Fidelio, Symantec Backup, VMware ESX, Wintel, Microsoft Exchange, Customer Service, Microsoft Certified..., Help Desk Support, Disaster Recovery, A+ Certified, VMware, Cisco Technologies, XP, Technical Support, Security, Networking, Computer Hardware, Troubleshooting, Software Installation, Windows XP
Education
East Tennessee State University
Bachelor of Science, Interdisciplinary Studies; Technology and Computer Science
Pellissippi State Technical Community College
Associate of Applied Science, General Technology; Networking and Communications Systems Technology
Castelli Real Estate Services January 2015 - Present
Six Degrees Consulting August 2009 - Present
Paul Gauguin Cruises September 2008 - August 2009
Capella Hotels and Resorts January 2008 - September 2008
PPI Group March 2007 - January 2008
Radisson Seven Seas Cruises June 1996 - March 2005
Royal Cruise Lines August 1994 - January 1996
Radisson Diamond Cruise August 1991 - August 1994
Norwegian Cruise Lines August 1979 - December 1985
Skills
Key Account Development, Luxury, Sales Management, Sales Organization, Cruises, National Accounts, Major Accounts, Sales Growth, Incentives, Budgeting, Channel, Hotels, Strategic Partnerships, Contract Negotiation, Sales, Strategy, Marketing, Sales Operations, Leadership, Management, Business Planning, Customer Satisfaction, Negotiation, Start-ups, Hospitality Industry, Hospitality, Tourism, International Sales, Travel Management, Trade Shows
Education
Nova Southeastern University 1998 — 2000
MBA
Barry University
Bachelor of Science, Business Management
Paige Hospitality Group May 2015 - Present
Paige Hospitality Group May 2014 - Present
Servcorp USA November 2011 - May 2014
Bluming Creativity May 2011 - August 2013
Congregation B'nai Torah Synagogue January 2006 - September 2011
Norwegian Cruise Lines November 2010 - April 2011
Spunlogic 2009 - 2009
Engauge Digital (formerly Spunlogic) 2009 - 2009
Education
University of Florida 2006 — 2010
BA, Advertising
University of Florida
Bachelor of Science, Advertising
Charles w trent & co. October 1989 - Present
Norwegian Cruise Lines 1983 - 1987
Norwegian Cruise Lines 1983 - 1987
Skills
Thermoforming, Food Packaging, ArtiosCAD, Packaging, Plastics, Retail Packaging, Extrusion, Blow Molding
Education
Roanoke College
Virginia Episcopal
Norwegian Cruise lines January 2011 - December 2011
Majestic Americ Line February 2007 - November 2008
American West Steamboat Company June 2005 - November 2006
Education
Clark College 2009 — 2012
Psychology
Palm Bay International October 2009 - Present
Palm Bay International October 2009 - 2012
Cablevision November 2009 - June 2010
Cablevision November 2009 - June 2010
Capital One Bank July 2007 - November 2009
Insite/ Global Resources July 2009 - August 2009
Norwegian Cruise Lines September 2006 - June 2008
Skills
Software Installation, DHCP, Disaster Recovery, Troubleshooting, Routers, Technical Support, Help Desk Support, Networking, Databases, Management, Active Directory, VMware, Virtualization, Data Center, Storage, Cisco Technologies, Blackberry Enterprise..., Group Policy, Lotus Notes, XP, Laptops, Microsoft Exchange, Windows 7
Education
Briarcliffe College 2010 — 2012
Bachelor of Applied Science (BASc), Network and System Administration/Administrator, 3.8
Hunter Business School 2008 — 2010
Technical Cert, Computer Repair and Networking
2009Hunter Business School 2007 — 2009
International Cruise and Excursions, Inc. October 2014 - Present
Diamond Resorts International April 2011 - October 2014
Norwegian Cruise Line May 2009 - February 2011
Norwegian Cruise Line June 2002 - February 2011
Norwegian Cruise lines 1988 - February 2011
Canyon Ranch Health Resort February 2001 - May 2002
Skills
Rooms Division, Resorts, Front Office, Hotels, Customer Satisfaction, Food & Beverage, Hospitality Management, Restaurant Management, Cruises, Yield Management, Forecasting, Customer Service, Hiring, Fine Dining, Leisure, Hospitality Industry, Revenue Analysis, Tourism, Menu Development, Hospitality, Pre-opening, Purchasing, Sales, Hotel Management, Property Management..., Pre-opening experience, Catering, Banquets, Leadership, Cuisine, Training, Hotel Booking, Opening Hotels, Budgets, Restaurants, Food, Cost Control, Wine, Culinary Skills, Food Safety, Guest Service Management, Micros, Hotel Administration, OnQ, F&B Operations, Casino, F&B Management, Opera, Concierge Services, Leisure Travel
Education
Arizona State University 1983 — 1987
International Institute for Learning April 2005 - Present
International Institute for Learning April 2005 - June 2005
Connect Me Marketing and Entertainment Group 2003 - 2005
Norwegian Cruise Lines 2002 - 2003
Education
Samford University 1994 — 2000
BA Music Education, Music/Dance/Religion
Brown University January 2010 - Present
All 4 You Disc Jockey June 2004 - Present
The Collaborative Companies 2003 - 2006
NETworks Productions 2000 - 2002
Norwegian Cruise Lines 1997 - 2000
Surflight Theater 1991 - 1996
Skills
Wedding Planning, Event Management, Music, Entertainment, Special Events, Social Networking, Public Speaking, Tourism, Writing, Microsoft Office, Event Planning, Singing, Excel, Fundraising, Outlook, Scheduling, Social Media, Facebook, PowerPoint, Administrative Support, Acting, Press Releases, Blogging, Customer Service, Administrative..., Public Relations, Sound, Film, Theatre, Parties
Education
Emerson College 1979 — 1982
BS Speech, Theater, Television
Rhode Island College 1977 — 1979
General
General Motors October 2013 - Present
'Freelance' 2012 - Present
Norwegian Cruise Lines October 2009 - March 2012
Royal Caribbean Cruise Lines March 2006 - March 2009
Skills
Public Speaking, Leading Large Teams, Promotional Products, Change Management, Guest Service, Guest Satisfaction, Staff Training, Leadership, Marketing, Customer Service, Customer Satisfaction, Corporate Gifts, Management, Television, Training, Entertainment, Team Leadership, Team Building, Tourism, Emcee, Event Planning, Budgets, Hotels, Hospitality Industry, Hospitality Management, Resorts, Social Media, Social Media Marketing, Teamwork, Cruises, Hospitality, Event Management, Public Relations, Editing, Corporate Events, Leisure, Radio, Broadcast, Social Networking, Food & Beverage, Live Events, Newsletters
Education
College of Charleston 1998 — 2002
Bachelor of Arts, Corporate Communication
Norwegian Cruise Lines November 2014 - May 2015
Walt Disney World August 2013 - August 2014
dusk Australasia June 2012 - July 2013
dusk Australasia September 2011 - July 2012
Event Cinemas November 2010 - July 2012
dusk Australasia October 2008 - January 2009
Skills
Time Management, Teamwork, Microsoft Word, Customer Service, Social Media, Event Management, PowerPoint, Team Leadership, Visual Merchandising, Sales, Microsoft Excel, Microsoft Office
Education
Macquarie University 2009 — 2013
Bachelor of Arts (B.A.), Human Resources Management and Services
Macquarie University - Graduate School of Business
CHEP April 2006 - Present
Disney and Disney Cruise Lines 2004 - 2006
Norwegian Cruise Lines 2002 - 2004
Motorola 2000 - 2002
Sensormatic 1996 - 2000
JP Morgan Chase 1986 - 1988
Skills
Testing, Quality Center, Requirements Analysis, Business Analysis, Agile Methodologies, Software Project..., Business Process, Project Management, Requirements Gathering, SDLC, SQL, User Acceptance Testing, Quality Assurance, SharePoint, Agile Project Management, Integration, Visio, Oracle, PMP
Education
Florida International University 1985 — 1987
BS, Computer Science
Florida International University
Knew Sales Group May 2014 - Present
National Money Mart 2012 - 2014
Rogers Publishing August 2011 - March 2012
Mosaic Sales Solutions 2006 - 2012
Rogers Publishing February 2011 - May 2011
Immersion Media October 2010 - February 2011
Norwegian Cruise Lines November 2007 - September 2010
Skills
Sales, Advertising, Time Management, Customer Service, Teamwork, Marketing, Management, Research, Press Releases, Microsoft Office, Social Media, Event Management, Social Networking, Microsoft Excel, Social Media Marketing, Public Speaking, Training, Account Management, Data Analysis, Team Building, Budgets, B2B, Digital Marketing, Fundraising, Facebook, Forecasting, Key Account Management, Team Leadership, Negotiation, Sales Operations, Sales Cycle Management, Market Research, Cross Selling
Education
Ryerson University 2010 — 2012
Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General
Seneca College of Applied Arts and Technology 2003 — 2006
marketing, Marketing, English and Math
Seneca College 2001 — 2003
BUSINESS MARKETING DIPLOMA, Marketing
MK Collab November 2014 - Present
MICHE April 2013 - Present
Travel by Me January 1985 - Present
Spa Beauty Secrets representing Apriori Beauty Products December 2011 - October 2014
Estee Lauder April 2006 - May 2010
Luxury Cruise Specialists January 1994 - December 2007
Premier Cruise Lines January 1991 - January 1994
Norwegian Cruise Lines January 1980 - January 1991
Skills
Public Speaking, Coaching, Contract Negotiation, Training, Luxury, Sales Management, Marketing Strategy, New Business Development, Sales, Hospitality, Customer Service, Event Management, Skin Care Products, Social Media, Beauty Industry, Cosmetics, Skin Care, Social Networking, Pinterest, Facebook Fan Page..., Business Networking, Building Business..., Mentoring, Management, Small Business, Advertising, Marketing, Spa, Fragrance, Makeup Artistry, Makeovers, Retail, Time Management, Event Planning, Cosmetology, Personal Care, Home Based Business, Lifestyle, Merchandising, Bridal Showers, Acne, Trade Shows, Direct Sales, Nutrition, Wellness, Product Knowledge, Styling, Sales Operations, Team Building
Education
Speedway High School 1964 — 1968
Indiana Business College
Business, Business, Management, Marketing, and Related Support Services
Indiana University
Bachelor of Business Administration (B.B.A.), Business
American Cruise Lines August 2015 - Present
VUDE, Hand Of God Wines October 2012 - Present
Cup of Luxury October 2012 - Present
Fire and Vine Argentina January 2011 - Present
Bistro Culinaire / jbentleychef January 2007 - Present
Emerald Queen Casino February 2013 - October 2013
Washington State Convention Center January 2009 - December 2011
THE BRIDGE Bar & Grill January 2007 - September 2008
Norwegian Cruise Lines July 2006 - January 2007
Café Capri January 1995 - January 2007
Skills
Menu Development, Fine Dining, Cuisine, Catering, Culinary Skills, Caterease, Food & Beverage, Restaurants, Banquets, Seafood, Cooking, Food, Corporate Events, Tourism, Parties, Sauces, Hospitality Management, Recipes, Restaurant Management, Wine, Weddings, Hospitality Industry, Creating Websites, Mobile website..., Sales Presentations, International Sales, International Relations, Sales, Chef, Hospitality, Resorts, Mediterranean, Hotels, Hotel Management, Dinners, Pastry, Gourmet, Menu Engineering, Menu Costing, Italian cuisine, Pre-opening, Sanitation, Food Quality, Food Preparation, Hygiene, Culinary Management, Recipe Testing, Pre-opening experience, Food Cost Management, Hiring
Education
Johnson & Wales Culinary 2007 — 2008
Culinary
Department of the Air Force 1993 — 1995
Culinary Arts Certificate; A.F.B, Fairfield Ca
Liderwolff Culinary Academy 1991 — 1993
A.A., Culinary
Sierra College 1990 — 1992
Bachelor of Science (BS), art and nutrition
United Caribbbean Lines May 2009 - Present
Bruce Nierenberg & Associates 2006 - Present
Delta Queen Steamboat Company 2002 - 2006
Premier Cruise Lines 1998 - 2000
Norwegian Cruise Lines 1996 - 1997
Costa Cruise Lines 1992 - 1994
Premier Cruise Lines 1983 - 1991
Scandinavian World Cruise/SeaEscape 1980 - 1982
Norwegian Caribbean Lines 1973 - 1979
Eastern Airlines, Inc. May 1967 - May 1973
Skills
Cruises, Tourism, Travel Management, Hotels, Leisure, Adventure Travel, Ports, New Business Development, Maritime, Advertising, Event Management, Cruise Lines, Incentive Travel, Leisure Travel, Tour Operators, Marketing, Sales, Event Planning, Hospitality, Management, Hospitality Industry, Business Travel, Resorts, Travel Insurance, Incentives, Online Travel, Airports, Vacation, Hospitality Management, Contract Negotiation, Public Relations, Pre-opening, Negotiation, Online Advertising, Destination Marketing, Revenue Analysis, Marketing Strategy, Sabre, Yield Management, Online Marketing, River Cruises, Travel Planning, Luxury, Hotel Management, Honeymoons, Hotel Booking, Casino, Travel Technology, Sales Management, Sustainable Tourism
Education
University of Miami 1964 — 1968
hialeah high school 1962 — 1964
Norwegian Cruise Lines November 2005 - Present
Norwegian Cruise Line November 2005 - Present
Club Med Sales, Inc. October 2002 - November 2005
Club Med October 1998 - 2002
Celebrity Cruise Lines November 1994 - February 1997
Skills
Customer Service, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Human Resources, Performance Management, Revenue Analysis, Sales, Teamwork, Tourism, Travel Management
Education
Carlos Albizu University - Miami Campus 2013 — 2015
Bachelors Degree - Psychology
University of Miami 2008 — 2009
HRM, Human Resource Management Certification
Miami Dade College 1994 — 1996
Associate of Arts and Sciences (A.A.S.)
Valley High School 1991 — 1994
Self employed August 2003 - Present
Self September 1972 - Present
Princess Cruises September 2007 - November 2011
Princess Cruise Lines September 2007 - November 2011
Disney Cruise Lines April 2005 - March 2007
Norwegian Cruise Lines August 2000 - February 2005
Royal Caribbean Cruise Lines June 1991 - August 1998
Paul Robeson Performing Arts Company January 1981 - January 1996
Carnival Cruise Lines June 1986 - December 1990
Salt Sity Center for the Performing Arts September 1972 - January 1980
Skills
Pianist, Writing, Computer Literate, Theatre, Singing, Music, Entertainment, Musical Theatre, Piano, Band, Orchestral Music, Dance, Blues, POP, Improvisation, Music Theory, Music Education, Keyboards, Classical, Vocal, Jazz
Education
Colgate Rochester Crozer Divinity School 1970 — 1972
MA, Theological Studies
Syracuse University 1966 — 1970
BS, Fine Arts/Psychology
Whole Foods Market June 2014 - Present
Whole Foods Market March 2013 - June 2014
Courtyard Marriott September 2012 - March 2013
UNC Kenan-Flagler Business School Rizzo Conference Center January 2012 - July 2012
Universal Orlando Resort April 2011 - September 2011
Norwegian Cruise Lines November 2010 - March 2011
Skills
Hospitality, Hotels, Tourism, Customer Service, Hospitality Industry, Revenue Analysis, Food & Beverage, Resorts, Event Management, Microsoft Office, Team Building, Customer Satisfaction, Time Management, Purchasing
Education
University of North Carolina at Greensboro 2005 — 2009
Ba, Broadcasting and production
Xtivia May 2014 - Present
Agile Ascent, Inc. December 2005 - Present
Beachbody August 2008 - May 2014
ProKarma / Dex Media April 2007 - August 2008
Norwegian Cruise Lines November 2005 - April 2007
The Sports Authority May 2002 - December 2005
Totality Corporation April 2000 - May 2001
Pacific Bell Internet Services June 1999 - April 2000
Mervyn's California February 1997 - June 1999
Skills
SDLC, Agile Methodologies, SQL, Enterprise Architecture, Integration, Software Development, E-commerce, Scrum, Cloud Computing, SOA, Agile Project Management, Program Management, Software Project..., Enterprise Software, Databases, IT Strategy, SaaS, Vendor Management, Core Java
Education
California State University-Hayward 1996 — 1998
BS, Business Administration concentrating in Computer Information Systems
CSU Chico 1994 — 1996
CBS Scene Restaurant & Bar August 2015 - Present
Norwegian Cruise Line September 2013 - August 2015
Norwegian Cruise Line September 2012 - September 2013
Norwegian Cruise Lines February 2011 - 2012
Skills
Hospitality, Customer Service, Public Speaking, Microsoft Office, Event Management, Hospitality Management, Social Media, Speech, Sales, Certified TIPS Trainer, Event Planning, Hotels, Food, Restaurants, Food, Pre-opening, Tourism
Education
University of Rhode Island 2002 — 2006
Bachelor's degree, Audiology/Audiologist and Speech-Language Pathology/Pathologist
Bird Conservancy of the Rockies September 2015 - Present
City of Steamboat Springs 2011 - Present
Yampatika March 2008 - September 2015
Tucson Audubon Society September 2001 - February 2007
USAID/Conservation International 2002 - 2002
International Field Seminar on Protected Area Management 1999 - 2001
Center for Protected Area Management and Training 1998 - 2001
Norwegian Cruise Lines 2000 - 2000
Pronatura Peninsula de Yucatan 1996 - 1998
Pronatura Peninsula de Yucatan 1993 - 1996
Skills
Board Development, Organizational..., Non-profit..., Environmental Education, Land Conservation, Biodiversity, Conservation Policy, Grant Writing, Program Development, Fundraising, Community Organizing, Public Speaking, Annual Giving, Grants, Philanthropy, Community Development, Community Outreach, Volunteer Management, Policy, Public Policy, Workshop Facilitation, Nonprofits
Education
Colorado State University 1998 — 2001
Master of Science (MS), Natural Resource Recreation and Tourism
Community Resource Center 2010 — 2011
Non-Profit Leadership and Management
University of Wisconsin- Extension, Fort Collins, CO. 2001 — 2001
Certificate in Non-Profit Leadership & Management
James Madison University 1989 — 1993
Bachelor of Arts (BA), Anthropology
Bacardi April 2013 - Present
Bacardi March 2011 - April 2013
Bacardi August 2007 - March 2011
Norwegian Cruise Lines 2006 - 2006
Eagle Brands 2003 - 2005
Skills
Alcoholic Beverages, Trade Marketing, Brand Management, Customer Insight, Shopper Marketing, Marketing Management, Marketing, Field Marketing, FMCG, Market Planning, Recruiting, Marketing Strategy, Relationship Marketing, Wine Tasting
Education
Florida International University - College of Business 2003 — 2008
Lenovo February 2013 - Present
Systemax Technology Group (TigerDirect, CompUSA, Circuit City) September 2010 - February 2013
Systemax Technology Group (Tiger Direct/CompUSA/Circuit City) March 2008 - September 2010
Tech Depot / Office Depot March 2006 - March 2008
Nicomp International March 2005 - March 2006
Norwegian Cruise Lines October 2004 - March 2005
Skills
Merchandising, E-commerce, Sales, Retail, Product Marketing, Forecasting, Management, Product Management, Program Management, Marketing Management, Sales Process
Education
University of Central Florida 1998 — 2002
BA, Management Info Systems
Royal Caribbean International 2006 - Present
Norwegian Cruise Lines February 2004 - February 2006
Brand Institute August 2002 - February 2004
Skills
Marketing Research, Email Marketing, Direct Marketing, Market Research, Digital Marketing, Marketing Strategy, Integrated Marketing, Marketing, Online Marketing, Strategic Planning, Segmentation, Analytics, E-commerce, Project Planning, Management, Analysis, Strategy, SEO, CRM, Online Advertising, Web Analytics, Competitive Analysis, Social Media Marketing, Market Planning, Marketing Management, Market Analysis, Marketing Communications, Lead Generation, Customer Insight, Brand Management, Google Analytics, Database Marketing, Brand Development, SEM, PPC, Multi-channel Marketing, Product Marketing, Omniture, Customer Acquisition, Brand Awareness, Interactive Marketing, Digital Strategy, Advertising, Strategic Partnerships
Education
Nova Southeastern University 2005 — 2006
MBA, Marketing
Florida International University 1997 — 2002
Bachelor's degree, Marketing
JL Borden Media Services December 2009 - Present
Clark Media Associates Inc December 2009 - Present
Kutztown University 2010 - 2010
Norwegian Cruise Lines June 2007 - September 2009
Clark Media Associates Inc February 2006 - June 2007
TV Services Kutztown University August 2002 - June 2007
Kutztown University August 2002 - May 2006
National Broadcasting Society August 2003 - December 2005
Skills
Camera, Sound, Video Production, Editing, Video, Entertainment, Broadcast
Education
Kutztown University of Pennsylvania 2002 — 2006
B.S, Electronic Media; Public Relations and Journalism
YOTS, INC January 2002 - Present
Olentangy High School Marching Band August 2011 - Present
Ride Chicago Motorcycle School March 2006 - November 2008
Audio Consultants November 1998 - June 2002
Audio Encounters January 1996 - January 1998
Norwegian Cruise Lines January 1996 - January 1997
Cunard Cruise Lines January 1992 - January 1993
The Columbus Symphony Orchestra January 1991 - January 1993
Skills
Computer Hardware..., Audio Design, Video, Customer Service, Inventory Management, Sound, Music, Sales, Entertainment, Social Media, Networking, Social Media Marketing, Team Building, Social Networking, Process Improvement, Microsoft Office, Advertising, AV, VMware, Project Management, Electronics, Customer Satisfaction, Windows, Troubleshooting
Education
The Ohio State University 1991 — 1993
Orchestral Peformance, trombone
Hilliard High School 1985 — 1990
Unemployed June 2015 - Present
Feld Entertainment April 2014 - June 2015
Show Canada Industries Inc December 2013 - March 2014
Cirque Du Soleil February 2011 - December 2013
British National Theatre of America February 2008 - July 2012
Cirque Du Soleil December 2005 - February 2011
Holland America 2003 - 2004
norwegian cruise lines 2001 - 2003
Skills
Theatre, Stage, Automation, Photography, Lighting, Theatrical Production, Stage Lighting, Stage Management, Lighting Design, Entertainment, Live Events, Production Management, Event Management
Education
University of Portland 1997 — 2001
BA, English, Theatre
CVS Caremark October 2004 - Present
Norwegian Cruise Lines June 2005 - October 2005
Skills
Onboarding, Employee Relations, Recruiting, Human Resources, Talent Management, Benefits Administration, Deferred Compensation
Education
Nova Southeastern University 2006 — 2007
MS, Human Resources Management
Universidad Católica Andrés Bello 1989 — 1994
Industrial Relations
Norwegian Cruise lines 1990 - Present
Norwegian Cruise Line July 1995 - March 2013
Norwegian Cruise Line & Orient Lines July 1995 - March 2013
NCL 1990 - March 2013
Skills
Leisure Travel, Team Management, Business Development, Cruises, Incentives, Vacation, Hospitality, Customer Satisfaction, Travel Management, Tourism, Hospitality Management, Customer Service, Leisure, Event Management, Hotels, Business Travel, Leadership, Resorts, Revenue Analysis, Tour Operators, Hospitality Industry
Education
Barry University 1983 — 1987
B.S., Marketing
Feld Entertainment December 2013 - Present
Health Management Associates, Inc. May 2013 - November 2013
Bayfront Medical Center (acquired by Health Management Associates 4/1/13) June 2005 - May 2013
Norwegian Cruise Line 2004 - 2005
BankUnited 2000 - 2003
Norwegian Cruise Lines 1998 - 2000
Bank of America (Barnett Acquisition) December 1995 - May 1998
Skills
Health & Welfare..., HRIS, Compensation & Benefits..., Coordinating Events, Change Management, Retirement Benefits, Job Descriptions, Compensation Strategies, Human Resources, Employee Relations, Deferred Compensation, Employee Benefits, Benefits Administration, Compensation, FMLA, Performance Management, HR Policies, HR Consulting, Job Evaluation, Workers Compensation, Job Analysis, Compensation Structures, Salary, New Hire Orientations, Strategic HR, Executive Pay
Education
University of Miami - School of Business 1993 — 1995
Bachelor of Business Administration (BBA), Business and Human Resources Management
Miami Dade College 1990 — 1993
Associate of Science (AS), Business Administration and Management, General
Visa March 2013 - Present
Norwegian Cruise Lines November 2007 - February 2013
Lennar Corporation April 2006 - November 2007
The Clorox Company August 1994 - September 2005
Skills
Essbase, Hyperion Enterprise, Financial Analysis, Hyperion Planning, Consolidation, Forecasting, Sarbanes-Oxley Act, Financial Reporting, SAP, Financial Modeling, PeopleSoft, Variance Analysis, Strategic Financial..., General Ledger, GAAP, Accounting, Budget, Finance, Business Intelligence, Financial Accounting, Oracle, EPM, Budgets, Data Integration, FDM, Hyperion Reports, Hyperion
Education
University of Miami - School of Business 2000 — 2002
MBA, International Business
University of Puerto Rico 1989 — 1994
Bachelor, Business Administration
Colegio Puertorriqueno de Ninas 1982 — 1989
High School, High School/Secondary Diplomas and Certificates
Odyssey Expeditions August 1995 - Present
StereoPan.com January 2010 - Present
Norwegian Cruise Lines 1992 - 1994
Premier Cruise Lines 1988 - 1991
Skills
Customer Service, Event Management, Hospitality, Diving, Social Media Marketing, Scuba Diving, Social Media, Public Speaking, Tourism, Microsoft Office, Marine Biology, Marketing Strategy, USCG Captain, Project Management, Fine Art Photography, Travel Photography, Ruby on Rails, JavaScript, WebGL, Sailing, Web Development, Computer Science, Programming, Robotics, Adventure Travel, Adventure Education, Marine biology education, Coral Reefs, Logistics Management, Software Engineering, Ruby, Gigapan, Panoramic Photography, PHP, Customs Regulations, Staff Management, Staff Development, Staff Supervision, Hiring Employees, SEO, Emergency Medicine, Emergency Management, Strategic Planning, Graphic design, Teaching, Multivariate Statistics, Team Building, Ski, Strategy, Event Planning
Education
College of Charleston 1995 — 1998
Marine Biology Graduate Program
Oregon State University 1990 — 1992
Bachelor of Science (BS), Zoology/Animal Biology
NORWEGIAN CRUISE LINES September 2002 - Present
Norwegian Cruise Line 2002 - Present
Education
University of Miami
21st Century Fox April 2007 - Present
21st Century Fox January 2015 - Present
Fox Broadcasting Company September 2010 - Present
David Hart & Company January 2010 - Present
Fox Broadcasting Company April 2008 - September 2010
Fox Broadcasting Company April 2007 - March 2008
Norwegian Cruise Lines March 2005 - March 2007
Walt Disney World 2003 - 2003
Skills
Web Development, Social Media Marketing, Television, Social Media, Entertainment, Integrated Marketing, Marketing, Sponsorship, Hospitality, Video
Education
University of Maryland College Park 2000 — 2004
Bachelor of Science (BS), Marketing
SPHS 1996 — 2000
Colonial Bank October 2008 - Present
Ameriprise Financial Services, Inc. January 2005 - October 2008
Norwegian Cruise Lines 2003 - 2004
Norwegian Cruise Lines 2000 - 2003
Steiner Leisure Limited 1996 - 2000
Education
Barry University 1991 — 1994
Unity Plaza October 2014 - April 2015
The Nathan H. Wilson Center for the Arts August 2014 - October 2014
The Jennifer Ray Group 1996 - January 2014
Norwegian Cruise Lines 1992 - 1993
Busch Gardens Tampa, FL 1990 - 1991
Skills
Converged Communications, Social Media Marketing, Public Speaking, Blogger, Public Relations, Marketing, Social Networking, Social Media, Online Marketing, Vocalist, Music, Entertainment, Music Industry, Recording, Entrepreneurship, Songwriting, Composition, Studio Recording, Acting, Blogging, Advertising, Event Management
Education
Florida State College at Jacksonville 2013 — 2015
Bachelor of Science (B.S.), Converged Communications - Broadcasting Concentration
Florida State College Jacksonville 2012 — 2013
Associate's Degree, Associate of Arts Degree
University of Florida
Fine Arts - Theater / Acting & Directing
Total Wine & More May 2014 - Present
Grocery Outlet November 2011 - May 2014
Norwegian Cruise Lines June 2008 - February 2009
Norwegian Cruise Line February 2007 - June 2008
Skills
Hospitality, Inventory Management, Customer Service, Food & Beverage, Hospitality Management, Hospitality Industry, Hotels, Tourism, Event Management, Event Planning, Restaurants, Customer Satisfaction, Wine Tasting, Wine & Spirits Industry, Wine, teach wine classes, Marketing, Team Building, Sales, Marketing Strategy, Social Media, Social Networking, Leadership, Training, Public Relations, New Business Development, Social Media Marketing, Sales Management, Wine Sales, Retail
Education
Sierra College 1990 — 1994
Newport Harbor High School Newport Beach, Ca. 1972 — 1975
United States Postal Service March 2014 - Present
Allstate March 2013 - October 2013
Norwegian Cruise Lines June 2006 - December 2010
Education
Lansing Community College 1979 — 1984
Gold Key PHR Hotels & Resorts June 2013 - Present
Interstate Hotels & Resorts August 2011 - February 2013
Celebrity Cruises, Inc. November 2007 - November 2010
Norwegian Cruise Lines 2004 - 2007
Palm Management Corporation 2000 - 2004
Skills
Employee Relations, Hospitality Management, Time Management, Hotels, Succession Planning, Customer Service, Human Resources, Recruiting, Hospitality, Onboarding, Hospitality Industry, Payroll, Leadership, Training, Hotel Management, HRIS, Employee Engagement, Employee Training
Education
Boston University
BA, Psychology
PHR Certification
The Johns Hopkins University
Master of Science (MS), HR and Organization Development
Graspa Consulting January 2007 - Present
Norwegian Cruise Lines July 2005 - December 2006
Responsible Vendors, Inc. May 2002 - July 2005
News Cafe Companies March 1995 - May 2002
Skills
Management, Recruiting, Employee Relations, Team Building, Performance Management, Coaching, Strategic Planning, Human Resources, Human Resource..., Employee Training, Training Management, Compensation & Benefits, Workers Compensation, Employee Engagement, Leadership Development, Disciplinary &..., Onboarding, Staff Retention, Policies & Procedures..., Performance Appraisal, Employment Law, Affordable Care Act, FMLA, EEOC, ADA Compliance, FLSA, OSHA, Certified Food Manager, Interpersonal Skills, Interpersonal..., Conflict Resolution, COBRA, Behavioral Interviewing, 401k, Employee Recognition, Customer Service, Training, Personnel Management, Employee Benefits, Hiring, Interviews, Benefits Administration
Education
Rhode Island College 1989 — 1993
Bachelor’s Degree, Elementary Education and Teaching
Bruce Burner, CPA, CFP March 2009 - Present
Ron Jon Cape Caribe Resort July 2001 - February 2009
Cape Canaveral Cruise Line 1995 - 2001
Divi Resorts 1993 - 1994
Premier Cruise Line 1992 - 1993
SeaEscape 1991 - 1992
Premier Cruise Line 1991 - 1992
Carnival Corporation 1989 - 1991
Norwegian Cruise LIne 1977 - 1989
Norwegian Cruise Lines 1977 - 1989
Skills
Budgets, Negotiation, Tourism, Resorts, Business Strategy, Forecasting, Hospitality, Strategic Planning, Cruises, Revenue Analysis, Hotels, Start-ups, Management, Customer Satisfaction, Marketing, Microsoft Excel, Accounting, Project Planning, Financial Analysis, Finance, Incentives, Marketing Strategy, Sales, Food & Beverage, Event Management, Customer Service, Hospitality Industry, Training
Education
Florida International University 1976 — 1981
CPA, Accounting
The George Washington University 1970 — 1971
MBA, Finance
University of Florida 1961 — 1966
BS, Chemical Engineering
WatchNET Inc. October 2014 - Present
ACTi Corporation January 2013 - September 2014
Observint Technologies December 2009 - December 2011
WIT Marketing Group October 2005 - December 2009
Honeywell Security. ADI Global Distribution September 2001 - August 2004
Samsung/GVI Security November 2000 - July 2001
Tyco Safety Products March 1999 - November 2000
Ultrak Denver February 1995 - March 1999
Northern Video Systems Inc July 1992 - February 1995
Norwegian Cruise Lines August 1982 - September 1991
Skills
CCTV, Surveillance, Security, Retail, Access Control, Point of Sale, Customer Satisfaction, Customer Retention, Marketing Strategy, Distribution Sales and..., Salesforce.com, Product Marketing, POS, Adventure Explorer, Sales, IP Cameras, Video Analytics, Physical Security, Biometrics, Account Management, Integration, Cloud Computing, Customer Service, Marketing, Video over IP, Solution Selling, CRM, Security Management, Sales Management, Direct Sales, Leadership, Training, Life Safety, Fire Alarm, Wireless, Low Voltage, Intrusion Detection, DVR, Security+, CompTIA Security+
Education
Regis University 1998 — 2016
Pending, Business Administration and Marketing
N.A.U.I. Dive College 1984 — 1985
Master Instructor, SCUBA Education, Search and Rescue, and Salvage.
Quark Expeditions October 2011 - Present
Quark Expeditions 2011 - 2015
Flight Network April 2011 - September 2011
Norwegian Cruise Lines October 2009 - February 2010
Hadrian's Wall Heritage Limited March 2009 - October 2009
International Centre for Responsible Tourism July 2009 - July 2009
Leeds Metropolitan University June 2009 - July 2009
Leeds Metropolitan University March 2009 - March 2009
Simon Woodward Associates November 2008 - March 2009
Leeds Metropolitan University December 2008 - January 2009
Skills
Cultural Heritage, Customer Service, Sales, Tourism, Sustainable Development, Sustainable Tourism, Adventure Travel, Corporate Social..., Project Planning, Research, Tour Operators, Strategic Planning, Marketing Communications, Sustainability, Proposal Writing, Leisure, Hospitality, Travel Planning, Event Management
Education
University of Toronto 2015 — 2015
MARKETING, COMPETITIVE INTELLIGENCE
Leeds Metropolitan University 2008 — 2009
MSc., Responsible Tourism
2008
University of Toronto
BSc (Hons), Sciences and Biological Anthropology
University of Toronto
Honours Bachelor of Sciences, Biological Anthropology and Archaeological Sciences
Scanship Americas, Inc August 2014 - Present
Purchasing Consultant/Contractor February 2014 - August 2014
Resorts World Bimini June 2013 - December 2013
Wilhelmsen Technical Solutions Inc. April 2011 - May 2013
Seabourn Cruise Line June 2008 - April 2011
Norwegian Cruise Lines May 2003 - June 2008
Harbour Marine Systems February 2001 - May 2003
Crawford Sprinkler Company February 1999 - February 2001
Service Engineering group Inc February 1988 - November 1999
Skills
Marine Engineering, Maritime, Cruises, Maritime Operations, Shipping, Procurement, Seamanship, Logistics, Purchasing, International Shipping, Offshore Drilling, Negotiation, International Sales, Sailing, Yachting, Contract Negotiation, Shipbuilding
Education
California State University-Dominguez Hills 1985 — 1989
B.Science, International Business/Business Administration
LaRosa Realty 2014 - Present
International Realty Group December 2010 - 2013
New Home Center 1999 - 2009
Norwegian Cruise Lines 1990 - 1999
Skills
Residential Homes, Investment Properties, Condos, Single Family Homes, Buyers, Construction, Short Sales, Sellers, Foreclosures, REO, First Time Home Buyers, New Home Sales, Listings, Buyer Representation, Relocation, Investors, SFR, Townhomes, Luxury, Real Estate Transactions, New Homes, Waterfront, Vacation Homes, Referrals, Move Up Buyers, Rentals, Seniors, Resellers, Seller Representation, Property Management, Relocation Buyers, International Real..., Gated Communities, Income Properties, Real Property
Education
The University of New Mexico 1975 — 1976
B.S. Education, education, psychology, philosophy, history, nutrition, environmental science
Norwegian Cruise Lines
Skills
Food, Recipes, Restaurant Management, Hospitality, Hospitality Management, Fine Dining, Food & Beverage, Cuisine, Menu Development, Restaurants, Networking, Customer Service, Cooking, Catering, Hotels
Education
Johnson & Wales University 1979 — 1980
Associate of Science (AS), Cooking and Related Culinary Arts, graduated with honors
Michigan State University 1974 — 1978
Bachelor of Arts (B.A.) in business, Hotel Restaurant and Institutional Management, 3.0
Kelly/apple November 2009 - Present
Norwegian Cruise Lines August 2008 - August 2009
BCD Travel April 2006 - July 2007
BCD Travel April 2006 - July 2007
Travel and Transport May 2005 - March 2006
Wagonlit Travel July 2004 - December 2004
American Express Business Travel May 2000 - April 2004
American Express Travel May 2000 - April 2004
Dillard's Travel October 1999 - May 2000
Worldspan March 1998 - October 1999
Education
Baker University 1984 — 1985
none, Basic Education
Climate Control Institute
CERTIFICATE, Travel and Tourism
Johnson County Community College
Travel and Tourism/Hospitality Management
Florida State Representative Kelly Skidmore August 2009 - December 2009
Perez & Perez Architects Planners, Inc January 1997 - August 2009
Century 21 - Southern Florida Regional Headquarters January 1988 - January 1996
Norwegian Cruise Lines January 1984 - January 1987
Education
Florida Atlantic University 2008 — 2010
Bachelor of Arts, Major Political Science, Minor French
Amsterdam Graphic Arts Institute (Grafisch Lyceum Amsterdam)
Lycee Technique Hotelier
Tourism and Hospitality
Norwegian Cruise Lines April 2004 - Present
Centrul Agroturistic Bran October 2002 - April 2003
Skills
Customer Relations, Microsoft Office, Customer Service, Budgeting, Budgets, PowerPoint, Microsoft Excel, Hospitality, Sales, Cruises, Customer Satisfaction, Hotels, Hospitality Industry, English, Tourism, Incentive Travel, Tour Operators, Leisure, Leisure Travel, Travel Management, Incentives
Education
1998 — 2002
Economist, Turism - Economics
Apollo Aviation Group January 2014 - September 2014
Miami Behavioral Healthcare, Inc. November 2011 - March 2013
ED & F Man Sugar July 2011 - November 2011
Vitas Healthcare Corporation January 2007 - January 2011
Prescient, Inc January 2006 - January 2007
Cabi Developers January 2005 - January 2006
ACA Financial January 2004 - January 2005
Intellect Group Corp January 2002 - January 2004
Norwegian Cruise Lines January 2001 - January 2002
Loews Hotel January 1999 - January 2001
Skills
Accounts Payable, Accounts Receivable, Cash Management, Account Reconciliation, Bank Reconciliation, Month End Close, Amortization Schedules, Accruals, Deferred Revenue, Financial Statements
Education
Florida International University 1994 — 1999
Bachelor's Accounting degree, Accounting and Finance, 2.8 Grade Point Avg.0
Florida International University
BS, Accounting
Harrah's Entertainment August 2010 - Present
Nuance Communications February 2005 - May 2009
Norwegian Cruise Lines 2002 - 2005
Premier Cruise Lines 1987 - 2000
Skills
Forecasting, Variance Analysis, Account Reconciliation, Business Objects, Microsoft Excel, Databases, Oracle, Finance, Access, Crystal Reports, Leadership, Customer Service, Budgets, Strategic Planning, Hospitality Industry
Education
Thunderbird School of Global Management 1981 — 1982
MIM, Finance
Sewanee-The University of the South 1976 — 1981
BA, Economics
Concord Community Schools Newsletter EditorIndiana Sierra Club2007 - 2009
Norwegian Cruise Lines 1985 - 1987
Skills
Yoga, Theatre, Teaching, Stage, Press Releases, Performing Arts, Fine Art, Editing, Dance, Contemporary Dance, Choreography, Ballet, Arts Administration, Acting, Newsletters
Education
Indiana University South Bend
Bachelor of Arts, and Master of Education (1/2), English, Education, Dance
Norewegian Cruise Lines September 2013 - May 2015
Norwegian Cruise Lines February 2012 - September 2013
Delta Marketing October 2010 - October 2011
Express Travel January 1986 - March 2008
Skills
Management, Sales, Customer Service, Outlook, Insurance, Tourism, Health Insurance, Office Management, Administrative..., Property & Casualty...
Education
Florida International University 1979 — 1981
Bachelor of Science, Hospitality Management
F.I.U 1979 — 1980
BS, Hospitality Mgt
HEI Hotels & Resorts Crowne Plaza Hotel in the French Quarter April 2014 - May 2015
HEI Hotels & Resorts January 2013 - April 2014
Westin Hotels & Resorts March 2011 - April 2012
Renaissance Grand St. Louis May 2010 - March 2011
Celebrity Cruises October 2009 - January 2010
Marco Island Marriott Resort, Golf Club & Spa September 2006 - January 2009
Norwegian Cruise Lines October 2005 - November 2006
Skills
Laundry, Hotels, Purchasing, Budgets, Leadership, Customer Satisfaction, Facilities Management, Hospitality, Hotel Management, Pre-opening experience, Resorts, Rooms Division, Micros, Management, Pre-opening, Front Office, Hospitality Industry, Hospitality Management
Education
University of Kentucky
Cruise Planners October 2012 - Present
DISCOUNT CRUISES May 2011 - October 2012
NORWEGIAN CRUISE LINES October 2009 - April 2011
DISNEY ANIMAL KINGDOM LODGE May 2008 - September 2009
CAMBRIA AT AMWAY ARENA December 2005 - April 2008
Skills
English, Sales Management, Sales Operations, Windows, Product Management, Copy Editing, Product Marketing, Microsoft Office, Social Media
Education
Le Cordon Bleu College of Culinary Arts-Orlando
Norwegian Cruise Lines January 2004 - December 2010
Alpha Industries of Miami, Corp January 1999 - January 2003
Florida Paper, Inc January 1997 - January 1999
Education
Fortis College
Medical Insurance Specialist, Medical
New Horizons Technical Institute
O&M Institute
Universidad Autónoma de Santo Domingo
Medical Technologist, Medical
Perret’s Army Surplus May 2010 - August 2010
Norwegian Cruise Lines October 2008 - April 2010
Education
Auburn University 2010 — 2015
Jesuit High School
Auburn University
The Manor's Finest, Antiques and Collectibles 2009 - Present
Norwegian Cruise Lines October 2006 - May 2007
Jefferson County Public Schools January 1970 - July 2005
Skills
Administrative and...
Education
University of Colorado at Boulder
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
University of Denver
Master's degree, Public Administration
Conservatory of Recording Arts and Sciences January 2013 - Present
Norwegian Cruise Lines January 2006 - July 2006
Skills
Studio Recording, Record Labels, Music Industry, Music Production, Microphones, Microphone Placement, Post Production, Audio Post Production, Audio Engineering, Audio Editing, Digital Audio
Education
Conservatory of Recording Arts and Sciences 2013 — 2013
Audio Engineering