Experience
Victory Vintage & Collectibles   2013 - Present
IGT Canada   2008 - Present
Threshold Financial Technologies  2008 - 2008
OLG   2006 - 2008
Casino Nova Scotia  1995 - 2006

Skills
Casino, Gaming Industry, Gambling, Poker, Online Gambling, Team Building, Casino Gaming, Interactive Gaming, Succession Planning, Human Resource..., Strategic Planning, Globalization, Stakeholder Management, Vendor Relationships, Technology Integration, Logistics Management, Warehousing, Facilities Management, Contract Negotiation, Business Coaching, Mentoring, Strategic Policy..., Capital Budgeting, Operating Budgets, Project Management, Multi Tasking, Operational Efficiency, Collaborative Problem..., Business Analysis, Financial Analysis, Retention Strategies, Highly motivated..., Performance Management, Performance Improvement, Online Gaming, Employee Relations, Gaming, Operations Management, Training, Employee Training, Loyalty Programs, Hiring, Resorts, Hospitality, Process Scheduler, Team Leadership, Supervisory Skills, Game Development, Budgets, Affiliate Marketing

Education
Saint Mary's University   1987 — 1991
BComm, Management, Personnel & Industrial Relations

AWEC

Experience
OLG   March 2014 - Present
Precision Drilling  September 2013 - March 2014
Fairmont Château Laurier  June 2012 - August 2013
DMS Facility Services  August 2009 - August 2013
McDonald's Canada  June 2006 - June 2009

Education
Telfer School of Management at the University of Ottawa   2014 — 2016
Bachelor's Degree, Commerce with Specialization in Finance

University of Ottawa   2009 — 2014
Bachelor's Degree, Honnours Psychology with Minor in Business Administration

Polyvalente de Mathieu-Martin

Experience
Trillium Health Centre  November 2007 - Present
Bondfield Construction Company Limited  2005 - 2007
OLG   January 2005 - November 2005
NORR Limited  January 2004 - December 2004
Ingenium Corporation  January 2004 - December 2004
Falls Management Company   January 2001 - December 2004
WZMH Architects  January 1997 - December 2001

Skills
Construction, Contract Management, MS Project, Project Coordination, Change Management, Construction Management, Project Management, Security

Education
Ryerson University   1972 — 1977
BTech, Architecture

Ryerson University   1972 — 1977
Bachelor's degree, Architecture

Experience
RBC  August 2015 - Present
General Mills  January 2015 - July 2015
Rogers Communications  July 2013 - December 2014
Canadian Tire  April 2011 - August 2011
Scotiabank  April 2010 - December 2010
OLG   August 2009 - December 2009

Skills
Agile Application..., Business Technology, Data Analysis, IT Hardware Support, Network Administration, Project Management, RDBMS, Software Development, Technical Documentation, Microsoft Office, Databases

Education
Ryerson University   2007 — 2012
Bachelor of Commerce (B.Com.), Business Technology Management

Rick Hansen

Experience
surfuzion   January 2007 - Present
Corby Distilleries Limited  January 2011 - 2012
OLG   December 1993 - 2004

Skills
motorcycle servicing...

Education
Ryerson University   1996 — 1996
construction theory

Overlea secondary high school   1980 — 1983
Photography

Overlea secondary school   1980 — 1983
photpgraphy

Experience
Walmart Canada  June 2015 - Present
Target  July 2012 - June 2015
OLG   July 2009 - July 2012
Mibroc Group   January 2007 - August 2009
OLG   September 2004 - December 2006
EllisDon  2001 - 2004

Skills
Construction, Construction Management, Value Engineering, Project Estimation, Contract Management, Project Planning, Contract Negotiation, Team Building, Change Orders, Quantity Surveying, Estimates, Resource Planning, Succession Planning, Cross-functional Team..., Facilities Management, Property Management, Talent Management, Renovation, Team Leadership, Project Management

Education
Ryerson University   1998 — 2002
Architectural Science

Experience
CLS Catering Services Ltd   July 2015 - Present
Canadian Tourism Commission  July 2013 - April 2015
BCLC  May 2007 - June 2013
OLG   October 2005 - April 2007
OLG   September 2004 - October 2005
OLG   August 2001 - September 2004
Casino Niagara  September 1996 - May 2001
Tim Hortons  May 1994 - September 1996
Robin Hood Multifoods  May 1988 - May 1994

Skills
Procurement, Contract Management, Vendor Management, Strategic Sourcing, Supply Chain Management, Inventory Management, Casino, Gaming Industry, Government Procurement, Project Management, Sustainable Procurement, Food & Beverage, Management, Strategy, Purchasing, Negotiation, Cross-functional Team..., Program Management, Contract Negotiation, Supply Management, Strategic Planning, Budgets, Leadership, Operations Management, Team Building, Forecasting, Business Process..., Sourcing, Materials Management, Outsourcing, Spend Analysis, Change Management, E-procurement, Supply Chain, Global Sourcing, Procurement Contracts, Process Improvement, RFP

Education
Purchasing Management Association of Canada   2000 — 2003
SCMP, Supply Chain Management Professional

Ryerson University   1990 — 1995
Business

Experience
OLG   July 2012 - Present
Ontario Lottery and Gaming Corporation  2009 - July 2012
Ontario Lottery and Gaming Corporation  2007 - 2009
Felix Global Corp.  2005 - 2006
Manulife Financial  2003 - 2005
Manulife Financial  2002 - 2003
Manulife Financial  2000 - 2002
Enbridge  1999 - 2000
TD  1997 - 1999
Rogers Communications  1994 - 1998

Skills
Employee Engagement, Employee Relations, Mergers, Succession Planning, Talent Management, HR Policies, Leadership Development, HR Consulting, Change Management, Organizational Design, Organizational..., Performance Management, Organizational..., Organizational Change, Talent Acquisition, Talent Development, Recruitment/Retention, Coaching, Management Development, Interviewing, Onboarding, Strategic Planning, Team Building, Change Leadership, Career Development, Process Improvement, Human Resources, Deferred Compensation, Personnel Management, Management, Mergers & Acquisitions, HRIS, Strategy, Leadership, Labor Relations, Workforce Planning, New Hire Orientations, Employee Benefits

Education
University of Toronto   1992 — 1994
MIR, Human Resources

Queen's University   1988 — 1992
BComm

Northern Secondary School   1984 — 1988
Engineering Program

Experience
Coombs Computing   January 2014 - Present
York Region District School Board  August 2001 - Present
OLG   1991 - 1998
EDS Group  1989 - 1991

Skills
Administration, Research, Microsoft Office, Problem Solving, Customer Service, Microsoft Word, Editing, Coaching, Team Leadership, Computer Hardware, Event Planning, Troubleshooting, Databases, Teaching, Microsoft Excel, Networking, Outlook, Public Speaking, Teamwork, Software Documentation, Windows, Team Building, System Administration, Leadership, Training, Information Technology, Data Analysis, Access

Education
Seneca College of Applied Arts and Technology   1987 — 1989
Diploma, Computer Operations

Uxbridge Secondary School   1982 — 1986

Experience
OLG   August 2012 - Present
OLG   December 2008 - August 2012
OLG   2003 - 2008

Skills
Customer Service, Six Sigma, Employee Engagement, Microsoft Office, Cash Management, Motivation, Change Management, Operations Management, Strategic Thinking, VIP, Budgets, Training, Casino, Casino Gaming, Gaming Industry, Team Management, Strategic Planning, Time Management, Gaming, Team Building, Customer Satisfaction, Continuous Improvement, Leadership, Event Management, Performance Management, Policy, Coaching, Team Leadership, Analysis, Employee Training, Hospitality, Business Planning, Organizational..., Management, Project Planning, Customer Retention, Poker, Employee Relations

Education
Sheridan College
Business Administration and Management, General

UNLV
Casino and Resort Management

Experience
BDC  July 2014 - Present
BDC  December 2005 - June 2014
Albert Fish and Associates   January 2004 - September 2005
OLG   April 2002 - September 2002

Skills
Business Analysis, Financial Analysis, Commitment to Customer..., Commercial Lending, Community Engagement, Communication Skills, Public Speaking, Commercial Banking, Credit Risk, Banking, Credit, Small Business Lending, Commercial Mortgages, Loans, Portfolio Management, Relationship Management

Education
University of Guelph   2000 — 2005
BAH, BComm, Economics, Business Administration

Experience
OLG   September 2012 - Present
IBM  June 2010 - August 2012
Aon Reed Stenhouse  March 1987 - December 2008

Skills
Lotus Domino, Operating Systems, Project Management, System Deployment, Testing, Citrix, Management, Technical Support, Architecture, Architectures, Cluster, Enterprise Architecture, IBM iSeries, Troubleshooting, Incident Management, Process Improvement, Lotus Notes, Microsoft Exchange, IT Operations, WebSphere Application..., Business Analysis, SharePoint, Requirements Analysis, Solution Architecture, Vendor Management, SDLC, Project Delivery, Visio

Education
Seneca College of Applied Arts and Technology   1981 — 1984
Computer Analyst

Experience
OLG   February 2013 - Present
Chase  June 2012 - February 2013
Clixx Direct Marketing   December 2010 - May 2012
Lyreco  January 2006 - October 2010

Skills
Excel, SAP, Outlook, PowerPoint, Word, Administration, PDF, Customer Service, Salesforce Training, Monarch Pro, Microsoft Office, Microsoft Excel, Administrative..., Pdf, Management, Microsoft Word, System Administration, Forecasting, Account Management, Marketing, Sales Operations, Sales, Key Account Management, Sales Management, Sales Process, Selling, B2B, Team Leadership, Coaching, CRM, Negotiation, Budgets, Customer Retention, Time Management, Business Development, Customer Satisfaction, Human Resources, Salesforce.com, Training, Cold Calling, Sales Presentations, Recruiting, Direct Sales, New Business Development

Education
Seneca College of Applied Arts and Technology
Business Administration

Experience
capR Advisory   2013 - Present
Algonquin College  2012 - Present
Harris/Decima (Bought by Neilson Insights)   2004 - 2012
GPC Research   2001 - 2003
Corel Corporation  1998 - 2001
OLG   1989 - 1997
Market Facts of Canada (Bought by Synovate)   1985 - 1988

Skills
Marketing Research, Business Strategy, Segmentation, Marketing Communications, Online Research, Management, Budgets, Advertising Research, Competitive Analysis, Marketing Strategy, Marketing, Market Research, Gaming, Qualitative Research, Analytics, New Business Development, Social Media, Customer Insight, Quantitative Research, Public Relations, Strategic Planning, Integrated Marketing, Research, Public Speaking, Strategy, Consumer Behaviour, Corporate Communications, Strategic Communications, Focus Groups, Marketing Management, Brand Development, Quantitative Analytics, Direct Marketing, Lottery, Market Analysis, Market Intelligence, Competitive Intelligence, Digital Marketing, Data Analysis, Analysis, Brand Management, Online Marketing, Data Collection, SPSS, Report Writing, Teaching, Research Design, Questionnaire Design, Survey Research, Entrepreneurship

Education
Queen's University   2001 — 2003
MBA

University of Windsor
MHK

York University
Bachelor of Arts (B.A.)

Experience
Kingston Institute of Psychotherapy & Neurofeedback   August 2014 - Present
OLG   April 2012 - August 2013
City of Ottawa  May 2009 - August 2011

Skills
Customer Service, Research, Teamwork, Social Media

Education
Queen's University   2010 — 2015
B.A. (Hons.), Psychology

Experience
Scotiabank  August 2015 - Present
Scotiabank  May 2013 - Present
Scotiabank  June 2011 - May 2013
Scotiabank  July 2008 - June 2011
OLG   2007 - 2008
Walmart  2006 - 2008
Credit Valley Hospital  2002 - 2005

Skills
Team Leadership, Leadership, Management, Change Management, Project Management, Process Improvement, Analysis, Vendor Management, Teamwork, Microsoft Excel, Financial Services, Coaching, Microsoft Office, Cross Selling, Mutual Funds, Call Centers, Global Security, Team Building, Cash Management, Customer Experience, Finance, Security

Education
Sheridan College   2003 — 2005
Law and Private Security

LCSS

Experience
Langley Marketing   May 2010 - Present
OLG   September 2006 - April 2008
Priszm - KFC/Pizza Hut/Taco Bell   August 2005 - August 2006
Bell Canada  March 2001 - August 2005
Rogers  September 1996 - March 2001

Skills
Marketing Communications, Brand Development, Marketing Strategy, Advertising, Strategy, Public Relations, Marketing, Start-ups, Management, Business Strategy, Analytics, Leadership, Social Media, Online Marketing, New Business Development, Customer Insight

Education
St. Francis Xavier University   1982 — 1986
Bachelor of Science, Consumer Studies

Experience
Thermal Technics Corp.   February 2007 - November 2012
OLG   January 2000 - February 2007
Corporate Recovery Services   April 1996 - November 1999

Skills
Customer Relations, Customer Service, Order Management, Sales Support, Desktop Publishing, Inside Sales, Conflict Resolution, Conflict Management, Trade Show..., Microsoft Office, Adobe Illustrator, Adobe Photoshop, Accounts Receivable

Education
Sheridan College   1986 — 1989
Business Administration Diploma, Marketing Major

Applewood Heights Secondary School   1982 — 1986
OSSGD

Experience
The Lucas Fiorella Friendship Bench   November 2014 - Present
OLG   November 2013 - Present
American Express OPEN  August 2013 - February 2015
ArCompany   January 2013 - November 2013
Jugnoo Inc.  May 2012 - December 2012
Jugnoo Inc.  November 2011 - May 2012
Bonsai Interactive Marketing   April 2010 - November 2011
Maritz Canada  September 2009 - April 2010
Danny Brown   December 2006 - September 2009
FedEx  2003 - 2006

Skills
Digital Marketing, Integrated Marketing, Social Media Marketing, Blogging, Strategic Partnerships, Strategy, Social Networking, Marketing Communications, Social Media, Start-ups, Brand Development, CRM, Press Releases, Marketing Strategy, SEM, Online Marketing, Public Relations, SEO, Mobile Devices, New Media, Marketing, Analytics, User Experience, Brand Management, Market Research, Community Management, Creative Direction, Digital Strategy, Influencer Marketing, B2B, Content Strategy, Online Advertising, Social Media Measurement, Mobile Marketing, Web Analytics, Email Marketing, Brand Awareness, Digital Media, Content Marketing, Google Analytics, Copywriting, E-commerce, Content Development, Interactive Marketing, Facebook, Web Marketing, Social Marketing, WordPress, Content Management, Competitive Analysis

Education
The University of Edinburgh   1986 — 1989
Honours, English

George Heriots   1979 — 1980

Experience
CIBC  June 2010 - Present
Infomaxium   October 2006 - December 2010
OLG   2008 - 2008
CNG Unicom   January 2006 - September 2006
Rogan Delft   January 2001 - December 2001

Skills
Business Intelligence, Data Migration, Data Warehousing, Troubleshooting, Implementation Services, SDLC, Cognos, Software Project..., Project Management, Data Mining, Software Development, Cisco Technologies, Management, Business Analysis, SSIS, ETL, Application Development, Cisco, Application Support, Sales Management, Online Marketing, SQL, Requirements Analysis

Education
Seneca College of Applied Arts and Technology   2002 — 2004

Shanghai University of Finance and Economics   1995 — 1999

Experience
TD  September 2015 - Present
TD  January 2014 - Present
GoodLife Fitness  October 2013 - Present
TD  December 2011 - January 2014
TD Bank  December 2010 - December 2011
OLG   April 2008 - September 2008

Skills
Commercial Banking, Credit, Relationship Management, Credit Analysis, Business Strategy, Commercial Lending, Financial Analysis, Banking, Loans, Small Business Lending, Sales, Risk Management, Credit Risk, Retail Banking, Portfolio Management, Mortgage Lending, Financial Modeling, Marketing Strategy, Cash Management, Marketing, Marketing Communications, Leadership

Education
The University of Western Ontario   2005 — 2009
BMOS, Finance

Sheridan College
Project Management

Experience
Bell  May 2015 - July 2015
Vermilion Partners  May 2012 - August 2012
JVS Toronto  January 2012 - April 2012
Irving Consumer Products  May 2011 - August 2011
OLG   September 2010 - December 2010
Ministry of Research and Innovation   September 2009 - April 2010

Skills
PowerPoint, VBA, Data Mining, Microsoft Excel, Access, Bloomberg, Capital IQ, Industry Research, Mandarin, Leadership, Presentations, Valuation, Forecasting, Mergers, Acquisitions, SAS, SPSS, Cognos, Teamwork, Finance, Economics, Analysis, Data Analysis, Financial Modeling

Education
Queen's University   2013 — 2014
Master of Finance

University of Waterloo   2008 — 2013
Bachelor of Mathematics, Honours Math, Financial Analysis and Risk Management Co-op - CFA Specialization

Experience
Kumon  November 2011 - Present
Guardsmark LLC  January 2008 - July 2011
OLG   July 2006 - December 2008
OLG   September 2003 - June 2006

Skills
Team Leadership, Recruiting, Employee Relations, Team Building, Management

Education
Trent University   1999 — 2003
Honours, Bachelor, Business Administration

Ontario Secondary School Diploma Crestwood Secondary School   1994 — 1999
Diploma, Business

Experience
The Alcohol and Gaming Commission of Ontario  October 2013 - Present
OLG   December 2011 - October 2013
OLG   July 2008 - December 2011
Dell Canada  January 2007 - June 2008

Skills
Gaming, HTML, Microsoft Office, Customer Service, Windows, Java, Business Analysis, SQL, Microsoft SQL Server

Education
Ryerson University   2002 — 2006
Bachelor of Commerce (B.Com.), Information Technology Management

Glenforest

Experience
Educredu Corp.   October 2014 - Present
College Student Alliance  2007 - December 2014
OLG   March 2013 - October 2014
Scotia Capital  January 2010 - March 2013
Scotia Bank  September 2008 - December 2009
Active Energy   May 2008 - September 2008
Ministry of Government Services  January 2008 - May 2008
Sheridan College  September 2006 - January 2008
Coutts Library Services   January 2006 - September 2006

Skills
Network Security, TCP/IP, DNS, Linux, Unix, Perl, OSPF, DHCP, Security, Solaris, MySQL, Windows Server, Red Hat Linux, Java, Python, Software Development, PHP, EIGRP, JavaScript, Databases, RIP, Information Security, Frame Relay, Oracle, Cisco Routers, Project Management, Risk Management, Information Security..., SQL, LDAP, C#, Firewalls, Virtualization, Computer Security, Networking, Technical Support, BGP, Operating Systems, Windows, Cisco IOS, Troubleshooting, VPN, Servers, Data Center, IIS, IP, Microsoft Exchange, Vulnerability Assessment, Creative Problem Solving, Free Thinking

Education
Sheridan College   2006 — 2009
Internet Communications Technology

Experience
FRHI Hotels & Resorts  February 2015 - Present
OLG   April 2008 - February 2015
OLG   July 2007 - April 2008
OLG   June 2005 - July 2007
OLG   December 2003 - September 2005
OLG   May 2001 - December 2003

Skills
Analytics, Forecasting, Business Intelligence, Analysis, Business Planning, Financial Analysis, Strategic Planning, Business Strategy, Leadership, Customer Insight, Revenue Analysis, Management, Loyalty Programs, Financial Reporting, Budgets, Marketing Analytics, Data Analytics, Data Analysis, Statistical Data..., Market Research, Marketing Research, Gaming Industry, Cross-functional Team..., Team Building, Predictive Analytics, Database Marketing, Loyalty Marketing, SAS, Cognos, Data Mining, Executive Management, Finance, Market Analysis, Predictive Modeling, Business Analytics, Competitive Analysis, Financial Modeling, Strategy, Segmentation, CRM, Capital Budgeting, Corporate Finance, Direct Marketing, Corporate Management, Statistics, Project Planning, Integration, Dashboards, Business Analysis, Operations Management

Education
Queen's University   2013 — 2014
Master's Degree, Management Analytics

University of Manitoba   1990 — 1995
Bachelor of Commerce (B.Com.), Marketing and Finance

Experience
City of Markham  September 2011 - Present
Corporate Education & Training   March 2011 - Present
Canadian Community of Corporate Educators   2009 - Present
Bank of Montreal  May 2011 - August 2011
Ainsworth Inc.  November 2009 - March 2011
Recycling Council of Ontario   2005 - 2010
OLG   March 2008 - April 2009
Bank of Montreal - Institute for Learning   July 2007 - March 2008
Symcor Inc  November 2005 - July 2007

Skills
Blended Learning, Needs Analysis, Adult Education, Learning Management, eLearning Development, Career Coaching, Coaching, E-Learning, Learning Management..., Leadership Development, Succession Planning, Instructional Design, Training, Career Counseling, Change Management, Program Management, Workshop Facilitation

Education
ADLER International Learning /OISE   2011 — 2011
Coaching Certificate

University of Nevada-Las Vegas   1995 — 1996
MEd, candidate

York University   1992 — 1994
Master of Enviornmental Studies

Seneca College of Applied Arts and Technology   1989 — 1991
Certificate in Adult Education, Adult Education

American College of Switzerland
Bachelor of Arts, International Political Science

University of Nevada
Master of Education

Experience
Self employed Writer and Blogger  April 2015 - Present
OLG   August 2009 - March 2015
Freelance Writer  2015 - 2015
OLG   December 2007 - August 2009
OLG   March 2005 - December 2007
OLG   January 2002 - March 2005
OLG   January 2001 - January 2002
Hilton Worldwide  March 1999 - January 2001
Gosselin Security Services   January 1999 - November 2000

Skills
Surveillance, Casino, CCTV, Gaming Industry, VIP, Security, Gaming, Physical Security, Security Management, Access Control, Poker, Casino Gaming, Training, Risk Assessment, Investigation, Coaching, Microsoft Office, Microsoft Word, PowerPoint, Windows, Word, LibreOffice, Report Writing, Technical Writing, Corporate Blogging, Press Releases, Copy Editing, Copywriting, Business Writing

Education
St. Clair College   1998 — 2000
Police Foundations, Law & Security, 3.8 GPA

University of Windsor   1992 — 1995
English

Experience
OLG   September 2015 - Present
OLG - Regional Marketing Manager   April 2013 - August 2015
Media Relations Manager (OLG)   January 2010 - April 2013
Toronto International Film Festival  September 2012 - September 2012
Rock-it Promotions  June 2007 - December 2009
Royal Ontario Museum  March 2007 - July 2007
Vision TV  October 2005 - February 2007
Holmes Communications Group, Ltd.   January 2005 - September 2005

Skills
Media Relations, Public Relations, Social Media, Publicity, Event Planning, Entertainment, Press Releases, Strategic Communications, Blogging, Journalism, Editorial, New Media, Crisis Communications, Corporate Communications, Newsletters, Copy Editing, Marketing Communications, Event Management, Video Production, Marketing Strategy, Marketing, Social Networking, Communications Planning, Spokesperson, Integrated Marketing, Social Media...

Education
Ryerson University   2007 — 2010
Certificate, Public Relations

York University   1995 — 1999
BFA, Film Production

Experience
Seneca College  January 2015 - Present
Skytek Executive Office Suites   April 2012 - July 2013
Skytek Executive Office Suites   November 2011 - April 2012
Prive Media Group   November 2007 - January 2012
OLG   November 2008 - October 2011
Design Variations Inc - Puffy Store   June 2008 - November 2008
Marusa Marketing - Sprint USA   2006 - 2007

Skills
Entrepreneurship, Start-ups, Marketing Strategy, Marketing, Event Planning, Customer Service, Leadership, Marketing Communications, Shared Office Space, Online Marketing, Advertising, Budgets, Microsoft Office, Account Management, Microsoft Excel, Leases, Online Advertising, Management, Sales Management, Networking

Education
Seneca College of Applied Arts and Technology   2015 — 2017
Business Marketing

The Bartending School of Ontario   2007 — 2015
Mixology and Bartenders Etiquette

Experience
Ryerson University  May 2015 - Present
Gordon Kirke Q. C.   January 2004 - Present
Ontario Lottery and Gaming Corporation  July 2001 - June 2003
OLG   July 2001 - June 2003

Skills
Big Data Analytics, Predictive Analytics, Strategic Planning, Business Development, Project Management, Management, Strategy, Marketing Strategy, Leadership, Marketing Communications, Marketing, Negotiation, Project Planning, Business Strategy, Team Leadership, Social Media, Business Planning, New Business Development, Digital Marketing, Strategic Partnerships, Start-ups

Education
Ryerson University   2015 — 2015
Big Data and Predictive Analytics Certificate, Data Analytics, Big Data, and Predictive Analytics

Ryerson University
Business Management, Business, Management and Economics

Experience
Bunge Canada  December 2008 - August 2013
Hatch Engineering - Canada   March 2006 - February 2008
Kelly Services  September 2005 - March 2006
OLG   May 1992 - September 2005

Education
Dale Carnegie   2002 — 2003
Public Speaking

Centre de Formation en Tourisme Inc.   1989 — 1990
Travel Agent Certification, Tourism and Travel Services Management

Ryerson University   1980 — 1982
Marketing and General Sales

Bayview Secondary School   1970 — 1975
Grade 13 GED Diploma

Experience
OLG   February 2015 - Present
OLG   January 2014 - December 2014
Pega CoE at CIBC   May 2012 - December 2013
PwC Consulting/TD Waterhouse   October 2011 - January 2012
CIBC Wealth Management  February 2011 - September 2011
PwC Consulting/TD Waterhouse   September 2010 - January 2011
RBC  April 2010 - July 2010
GuestLogix  July 2009 - March 2010
AGF Management Limited  April 2007 - February 2009
Salentica Systems   August 2006 - February 2007

Skills
SDLC, Requirements Gathering, Business Analysis, Business Process, Project Management, Requirements Analysis, Systems Analysis, Integration, Agile Methodologies, Business Requirements, Visio, Analysis, Databases, Software Project..., PMO, UML, Process Improvement, Software Documentation, SQL, Business Process..., Microsoft SQL Server, Functional Requirements, User Acceptance Testing, Functional..., SharePoint, CMM, RUP, Test Planning, Data Warehousing, System Testing, Six Sigma, ITIL Service Strategy

Education
Canadian Career College of Innovative Technology and Management   2009 — 2009
Postgraduate Diploma

Seneca College of Applied Arts and Technology   1999 — 2001
Diploma

University of Taldykorgan   1989 — 1993
Barchelors

Experience
Workplace Safety & Prevention Services  April 2012 - Present
Workplace Safety & Prevention Services  January 2010 - April 2012
Ontario Service Safety Alliance  November 2008 - January 2010
OLG   March 2007 - November 2008
Niagara Casinos  April 2004 - August 2005
ASI Group Ltd   May 2000 - December 2003
Polycon Industries  November 1999 - May 2000
Washington Mills Electro Minerals   July 1997 - November 1999

Skills
Change Management, Policy, Risk Assessment, Risk Management, Safety Management..., Leadership, Project Planning, Workshop Facilitation, Training, Management, Environmental Awareness, Occupational Health, Process Improvement, Coaching, Training Delivery, Auditing, Strategic Planning, Team Leadership, Leadership Development, Program Management, Project Management, Team Building, Operations Management

Education
York University - Schulich School of Business   2005 — 2007
MBA

Niagara College   1997 — 1997
Post Grad Diploma, Environmental Management

University of Guelph   1992 — 1996
BSc, Biology

Experience
EnerCare Inc.  April 2012 - Present
Esri Canada  May 2008 - April 2012
Ryerson University  December 2007 - May 2008
Telehop Communications Inc.  March 2007 - December 2007
OLG   January 2002 - March 2007
Canwest  January 2001 - January 2002
CGI  November 1994 - January 2001

Skills
SDLC, Windows Server, Disaster Recovery, Visio, Information Technology, Servers, Vendor Management, Virtualization, Data Center, Integration, Requirements Analysis, SQL, Business Analysis, IT Management, Enterprise Architecture, Software Project..., ITIL, Active Directory, IT Strategy, Network Security, Project Management, Cloud Computing, VMware

Education
Seneca College of Applied Arts and Technology   1991 — 1994

Experience
OLG   August 2015 - Present
OLG   2008 - Present
Rogers Communications  2004 - 2008
Rogers Communications  2000 - 2004

Skills
Six Sigma Black Belt, Lean Six Sigma, Quality Management, Change Management, Project Management, Program Management, Telecommunications, Wireless, Six Sigma, PMP, Operational Excellence, Lean Champion, Lean Facilitation, Strategic Planning, Customer Service, Leadership, Lean Manufacturing, Management, Operations Management, Strategy, Team Building, Team Leadership, Vendor Management

Education
Seneca College of Applied Arts and Technology

Experience
Communities In Schools of Houston  April 2011 - Present
Communities In Schools Houston  September 1997 - Present
Egyptian Hospital   2005 - 2012
OLG   September 2000 - September 2004

Skills
Grants, Program Development, Social Services, Nonprofits, Fundraising, Event Planning, Workshop Facilitation, Leadership, Community Outreach, Grant Writing, Volunteer Management, Psychotherapy, Public Speaking, Program Evaluation, Program Management, Mental Health, Case Management

Education
Texas Southern University   1992 — 1994
Master's of Art in Clinical Sociology, Marriage & Family Therapy/ Prevention/Education Counselor

Lamar Consolidated High School
Prairie View A&M University

Experience
IGT  October 2010 - Present
Ontario Lottery and Gaming Corporation  December 2009 - October 2010
OLG   March 2006 - December 2009
OLG   June 2005 - March 2006
OLG   March 2004 - June 2005

Skills
Gaming, Casino, Compliance, Strategic Planning, Competitive Analysis, Budgeting, Team Building, Gaming Industry, Forecasting, Product Management, Account Management, Operations Management, Business Strategy, Customer Service, Team Leadership, Problem Solving, Business Planning, Negotiation, Analytics, Analysis, Performance Management, Contract Negotiation, Planning, Vendor Relations, Employee Relations, Hiring, Gambling, Budgets, Recruiting, Project Planning, Poker, Training, Marketing Strategy, Online Gambling, Start-ups, Database Marketing

Education
University of Guelph   1998 — 2001
BA, Business

Experience
Freelance  July 2010 - Present
Centennial College  September 2014 - Present
OLG   October 2014 - April 2015
Corus Entertainment  July 2010 - October 2013
CBC  August 2009 - September 2010
CBC  December 2005 - July 2009
CORE Digital Pictures  2004 - 2004

Skills
User Interface Design, Art Direction, User Experience, Information Architecture, Interaction Design, Illustration, Interactive Advertising, Mobile Games, Web Design, Mobile Devices, Flash, Layout, Photoshop, Animation, Creative Direction, Advertising, CMS, Digital Media, Mobile Applications, Storyboarding, Branding & Identity, Digital Marketing, Digital Strategy, Usability

Education
Sheridan College   2002 — 2003
Advanced Illustraton

University of Waterloo   1997 — 2002
Bachelor of Arts Honours, Fine Arts, Economics Minor

Experience
OLG   February 2015 - Present
Markham   April 2015 - Present
OMHA   1994 - Present
TD  August 2013 - February 2015
Travelex Canada   August 1998 - May 2013
ADP  November 1999 - July 2000
TD Bank Group  April 1998 - July 1998

Skills
SDLC, IT Management, Microsoft SQL Server, Business Analysis, ITIL, IT Strategy, Vendor Management, Software Project..., SQL, Enterprise Architecture

Education
Seneca College of Applied Arts and Technology   1986 — 1989
Computer Programming

Experience
Rogers Communications  May 2013 - Present
OLG   September 2012 - May 2013
OLG   March 2010 - August 2012
OLG   August 2009 - March 2010
Rogers Communications  February 2008 - August 2009

Skills
Marketing Communications, Relationship Marketing, Direct Marketing, Product Marketing, CRM, Brand Management, Digital Marketing, Online Advertising, Email Marketing, Casino, Database Marketing, Sponsorship, Market Planning, Marketing Management, Integrated Marketing, Marketing, Loyalty Programs, Gaming Industry, Mobile Marketing, Customer Acquisition, Online Gambling

Education
Ryerson University   2003 — 2007
Bachelor of Commerce (Hons.), Marketing Management

Experience
The Jonah Group  May 2011 - August 2012
OLG   May 2010 - August 2010
Bell  September 2009 - April 2010

Skills
Linux, Blogging, Agile Methodologies, JavaScript, MySQL, CSS

Education
Ryerson University   2007 — 2013
Computer Science

Experience
QuickPlay Media  October 2012 - Present
InField Marketing Group  January 2012 - September 2012
InField Marketing Group  January 2012 - September 2012
Siren Marketing   June 2011 - July 2012
SIR Corp.  2008 - 2009
Cara Operations  2005 - 2008
OLG   2002 - 2005
Sheridan College  January 2000 - December 2002
Graffiti Direct & Interactive   2000 - 2002
VBDI   1998 - 2000

Skills
Direct Marketing, Relationship Marketing, Marketing Research, Web Marketing, Database Marketing, Project Management, Retail Marketing, Partnerships, People Development, Mass Marketing, Marketing Management, Marketing, Sponsorship, Market Planning, Brand Architecture, Project Planning, Integrated Marketing, Brand Management, Email Marketing, Digital Marketing, Media Planning, Advertising, Strategy, Event Management, B2B, Online Marketing, Event Planning

Education
Sheridan College   1993 — 1995
Advertising

Western University   1989 — 1993
Bachelor of Arts

Experience
OLG   March 2000 - Present
naples pizza/ canadien bread abkers   November 1997 - March 2000

Education
St. Clair College   1992 — 1995
Law and security and accounting

Experience
OLG   September 2013 - Present
Ryerson University  September 2011 - December 2013
Honda Canada  August 2012 - March 2013
OLG   August 2009 - August 2011
Westbrook Technologies Inc  March 2006 - August 2009
OLG   September 2004 - August 2005

Skills
Java, Perl, Web Development, JavaScript, .NET, J2EE Application..., JMS, Hibernate, XHTML, CSS, Microsoft SQL Server, Oracle SQL, DB2, JSTL, SDLC, Eclipse, UML, XML

Education
Ryerson University   2011 — 2013
Master of Science, Computer Science

University of Toronto   2001 — 2006
Honors, Bachelors, Specialist in Software Engineering

Experience
Retired  courierlife labsApril 2000 - April 2013
Olg   March 1984 - October 1999

Skills
Customer Service, Strategic Planning, Teamwork, Customer Satisfaction, Account Management, Operations Management, Budgets, Project Management, New Business Development, Negotiation, Logistics

Education
Seneca College of Applied Arts and Technology   1968 — 1970
Didn't,t finish

Experience
Freedom 55 Financial & Quadrus Investments   April 2014 - July 2015
Seeking New Opportunities  December 2012 - February 2014
Ontario Lottery and Gaming Corporation  August 2008 - April 2012
OLG   June 2005 - January 2008
OLG   October 2004 - June 2005
OLG   May 2003 - October 2004
OLG   August 2002 - May 2003
Mareka Property Management INC.   December 2001 - August 2002
Semaphore Limited   November 1999 - July 2001
Nationwide Insurance Company Limited   February 1997 - October 1999

Skills
Customer Service, Slot Operations..., Capital Budgeting, Team Building &..., Employee Relations &..., Life & General Insurance, Group Health Insurance, Property Management, Insurance Planning, New Business Development, Electronic Poker, Ontario Gaming Industry, Training, Operations Management, Gaming Industry, Casino, Management, Slots, Casino Gaming, Poker, Insurance Agency..., Team Building, Employee Relations, Business Strategy, Employee Training, Employee Engagement, VIP, Policy, Private Investigations, Analysis, Budgets, Marketing, Asset Protection, Online Gaming, Process Scheduler, Performance Management, Loyalty Programs, Hiring, Strategic Planning, Resorts, Coaching, Business Planning, Database Marketing, Surveillance, Supervisory Skills, Security Management, Food & Beverage, Group Insurance, Financial Planners

Education
University of Nevada-Reno   2009 — 2010
Certificates, Management of Slot Operations and Advanced Management of Slot Operations

University of Toronto   2006 — 2009
Certificates - Launch Pad to Success & Lead the Way, Rothman School of Management - General Management

The Agency Management Training Council   1997 — 1997
Agency Management Training Course, Life Insurance Management & Operations, Certificate of Achievement

Watkins & Associates   1995 — 1995
Certificate - Supervisory Development Program, General Management

University of the West Indies, St. Augustine Campus   1992 — 1992
Certificate - Human Resource Planning, Human Resources

The University of Winnipeg   1986 — 1989
Bachelor of Arts (B.A.), Economics & Administrative Studies

Fatima College

Experience
MacLaren McCann  May 2015 - Present
MacLaren McCann  August 2013 - May 2015
BBDO  May 2012 - August 2013
Cundari  May 2011 - May 2012
Cundari  March 2011 - May 2011
Birthplace Inc.   October 2010 - December 2010
Addmirror   June 2010 - August 2010
OLG   May 2008 - August 2009
The Case King   2007 - 2008
Home Trust Company  May 2007 - August 2007

Skills
Retail, Research, Relationship Marketing, Advertising, Account Management, Integrated Marketing, Marketing Communications, Analytics, Online Advertising, Digital Marketing, Social Media, CRM, Sales, Management, Strategy, Social Media Marketing, Marketing Strategy, Brand Development

Education
Seneca Creative Advertising   2009 — 2011

Queen's University   2006 — 2009
Sociology

Crestwood

Experience
OLG   September 2009 - Present
Ontario Lottery and Gaming   September 2005 - Present

Skills
Customer Service, Casino, Gaming Industry, Gaming, Business Analysis, Online Gambling, Troubleshooting, Casino Gaming, Team Leadership, Management, Logistics

Education
Universidad del CEMA   1998 — 1999
MBA, Business

University of Buenos Aires   1982 — 1988
Electrical Engineer

Experience
University of Maryland, Baltimore (UMB)   March 2004 - Present
BearingPoint  August 2001 - March 2004
OLG   January 2001 - July 2001
BeggsHeidt consulting   1996 - 1999

Skills
Data Analysis, Research, Higher Education, Linux, Perl, Java, Teaching, Microsoft Office, Science, Project Management, Unix, SQL, JavaScript

Education
University of Maryland University College   2006 — 2008
Master's degree, Information Technology

Northeastern Illinois University   1993 — 1996
Bachelor's degree, Computer Science

University of Engineering & Technology Peshawar   1989 — 1992
Electrical and Electronics Engineering

Abbottabad Public School & College   1982 — 1988
High School - Intermediate, Pre-Engineering

Experience
OLG   June 2014 - Present
American Express Canada  August 2011 - May 2014
Jarden Consumer Solutions (DBA Sunbeam Corporation)   August 2008 - August 2011
Rogers Communications  February 2007 - August 2008
Canadian Tire  September 2003 - February 2007
Hudson's Bay Company  November 2002 - August 2003

Skills
Merchandising, Product Development, Consumer Products, Creative Direction, Forecasting, Cross-functional Team..., P&L Management, Pricing, Brand Management, Customer Insight, Packaging, Advertising, Competitive Analysis, Trade Shows, Market Analysis, Pricing Strategy, Retail, Marketing Strategy, Product Innovation, Brand Development, P, Sales Presentations, Market Research, Market Planning, Analytics, Marketing Management, Product Launch, Product Marketing

Education
Ryerson University   1997 — 2002
Bachelor of Commerce, Economics and Management Science, Minor in Marketing

Experience
OLG   October 2014 - Present

Skills
Leadership, Management, Change Management, Process Improvement, Operational Excellence, Strategy, Six Sigma, Program Management, Cross-functional Team..., Business Process..., Project Management, Continuous Improvement, Business Transformation, Team Leadership, Lean Manufacturing, Business Process, ERP, SAP, Quality Management, Process Engineering, Vendor Management, Supply Chain Management, Supply Chain, Kaizen

Education
York University - Schulich School of Business   2002 — 2005
Master of Business Administration (MBA)

Ryerson University
BEng, Mechanical

Seneca College of Applied Arts and Technology
MET, Mechanical Engineering

Experience
Ontario Ministry of the Attorney General  April 2015 - Present
The Girls On Bloor   September 2014 - Present
Ontario Ministry of the Attorney General  June 2014 - April 2015
Ontario Ministry of Economic Development, Employment and Infrastructure  June 2013 - June 2014
OLG   May 2012 - September 2012

Education
University of Toronto   2014 — 2015
Certificate, Strategic Public Relations

Queen's University   2009 — 2013
Bachelor's Degree, Political Science and Government

Markville Secondary School