Proctor Financial Inc
Industry: Insurance company
DescriptionFounded: 1884 Parent organization: Brown & Brown
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Proctor Financial Inc Employees
UnitedHealth Group December 2014 - Present
Proctor Financial, Inc. March 2014 - November 2014
Flagstar Bank September 2012 - September 2013
Downriver Community Services, New haven medical center March 2003 - June 2012
Skills
Bilingual-English/Spanis..., General Office Skills, 10 Key, Loans, Foreclosures, Appointment Scheduling, Filing, FHA, Mortgage Lending, Residential Mortgages, Internet Explorer, Office Administration, Loan Servicing, Office Equipment, Executive..., Outlook Express, Clerical Skills, Notary Public, Loan Origination, Telephone Skills, Data Entry, Mortgage Banking, File Management, Loss Mitigation, FNMA, Default, Mortgage Servicing
Education
Macomb Community College 2000 — 2001
Diploma, Computer Programming
Macomb Community College
International Business
Ross Mortgage Corporation September 2015 - Present
John Adams Mortgage May 2013 - August 2015
Proctor Financial, Inc. June 2009 - May 2013
M & R Billing Specialists, Inc. October 2005 - April 2009
Skills
Data Entry, Training, Customer Service, Insurance, Medical Billing, Call Centers, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Healthcare, Telephone Skills, Clerical Skills, Highly detail oriented, Microsoft Office 2007, Property, Team-oriented, Health Insurance, Employee Training, HIPAA, Cash Handling Experience, Medical Coding, New Hire Training, Pivot Tables, Bank Reconciliation, AS400 system, ICD-9, CPT, Loan Servicing, Human Resources, Fidelity, LPS Desktop, Mortgage Systems, USDA Rural Housing, FHA, VA loans, Home Equity Lines of..., Billing Systems, Mas 90, Customer Service..., MS Excel Pivot Tables, Loan Documents, Loan Origination, Refinance, Mortgage Lending, Loans, Mortgage Banking, VA Loans
Education
Baker College Business and Corporate Services 2012 — 2014
Bachelor's degree, Accounting and Finance, Junior
Oakland University 2003 — 2010
N/A, French Language and Literature
Marsh & McLennan Agency Michigan June 2015 - Present
Comerica Bank December 2014 - June 2015
Comerica Bank June 2013 - December 2014
Comerica Bank April 2012 - June 2013
Producers Choice Network August 2008 - April 2012
PR Ziegler, Inc. June 2007 - August 2008
Proctor Financial, Inc July 2003 - April 2007
Flagstar Bank January 2002 - July 2003
Skills
Project Management, Project Planning, MS Project, Relationship Management, Sales Operations, Life Insurance, Insurance, Underwriting, Fixed Annuities, Disability Insurance, Commercial Lines, Licensed Life, Term Life Insurance, Financial Services, Cross Selling, Health Insurance, New Business Development, Property, Insurance Brokerage, Long Term Care Insurance, Universal Life, General Insurance, Customer Service, Analysis
Education
Walsh College 2004 — 2005
Bachelor of Business Administration, Management / Human Resource Management
Macomb Community College 1998 — 2004
Associates Degree, General Study
Henry Ford II High School 1994 — 1998
College Prep
State of Michigan
Life and Health
Proctor Financial, Inc. March 2011 - April 2013
Assurant Specialty Property September 1990 - December 2009
Assurant Specialty Property September 1990 - December 2009
Skills
Relationship Management, Sales, Product Management, Leadership, Team Building, Training, Troubleshooting, Analysis, Business Travel, People Skills, Teamwork, Cross-functional Team..., CRM, Mortgage Lending, Strategic Planning, Banking, Employee Benefits, Account Management, Call Centers, Vendor Management, Risk Management, Underwriting, Business Analysis, Customer Retention
Education
See notes
El Camino College
KPMG US October 2013 - Present
Plante Moran September 2012 - September 2013
Pilz September 2008 - September 2012
Proctor Financial, Inc November 2005 - September 2008
General Motors Mediaworks October 2003 - August 2005
Anita Santiago Advertising February 2002 - March 2003
Deutsch April 2000 - February 2002
J. Walter Thompson Worldwide September 1999 - April 2000
Video City January 1998 - September 1999
Nickelodeon Animation Studio January 1996 - December 1998
Skills
Negotiation, Lead Generation, Integrated Marketing, Marketing, Advertising, Market Research, Public Relations, Program Management, Management, Marketing Strategy, Strategic Planning, Team Building, Competitive Analysis, Marketing Communications, B2B, New Business Development, Online Advertising, Sales Management, Account Management, Business Strategy, Emarketing, Digital Marketing, Behavioral Targeting, Personalization, Display Advertising, Sales Leads, Email Marketing, Direct Marketing, Online Marketing, Social Media Marketing, Digital Media, B2B Marketing, Media Planning, Web Marketing, Social Media, Marketing Management, Strategy, Corporate Communications, Product Marketing, Budgets, Web Design, SEM, Sales, Trade Shows, Leadership, Brand Management, CRM, Business Planning, Business Development, Event Management
Education
University of Southern California 1996 — 1997
MA, Communications Management
University of Michigan 1990 — 1994
BA, Communications
De La Salle
De La Salle
Proctor Financial, Inc September 2015 - Present
Proctor Financial, Inc August 2014 - Present
Proctor Financial, Inc. January 2010 - August 2014
Thomson Reuters September 2008 - February 2009
Emerson Process Management April 2008 - September 2008
Emerson Network Power March 2007 - April 2008
McGraw-Hill September 2006 - March 2007
Teaching Family Homes September 2005 - June 2006
Skills
SQL, XML, Microsoft Office, SSIS, Analysis, Data Analysis, Visio, Project Management, Management, SharePoint, Business Analysis, ODBC, Business Objects, Powershell, T-SQL, Process Improvement, SSRS, Business Process, Leadership
Education
Northern Michigan University 2001 — 2006
Bachelor of Science (B.S.), Social Sciences - Emphasis in Sociology
Self-employed January 1999 - Present
Proctor Financial, Inc January 1992 - June 1999
Skills
Structured Programming, Systems Analysis, Tree Farming, Small Business..., Web Development, Small Business, E-commerce, Start-ups, Analysis, Web Applications, Software Project..., Databases, Project Management
Education
University of Michigan-Dearborn
BS-CIS, Graduate with Distinction, Computer Science
Proctor Financial, Inc February 2015 - Present
Proctor Financial June 2014 - February 2015
Proctor Financial Inc. August 2008 - June 2014
Metro Times Newspaper March 2008 - August 2008
Best Buy October 2006 - April 2008
MEEMIC Insurance Company November 2007 - March 2008
MEEMIC Insurance Company July 2006 - November 2007
MEEMIC Insurance Company April 2007 - July 2007
MEEMIC Insurance Company February 2005 - July 2006
Skills
Visio, Insurance, Customer Service, Training, SharePoint, Advertising, Microsoft Office, Microsoft Excel, Process Improvement, PowerPoint, Team Leadership, Microsoft Word, Team Building, Social Media, Strategic Planning, Project Management, Photoshop, Business Analysis, Management, Vendor Management, Risk Management, Outlook, Testing, Business Requirements, Leadership, Documentation, Problem Solving, Software Documentation, Access
Education
Central Michigan University 1999 — 2003
B.A.A., Integrative Public Relations, Advertising
Northville High School 1994 — 1998
General Studies
Terumo Cardiovascular Systems May 2015 - Present
Rolls-Royce Power Systems AG (MTU America Division) May 2013 - May 2015
Proctor Financial, Inc June 2012 - May 2013
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Planning, PowerPoint, Customer Service, Event Planning, Leadership, Process Improvement, Continuous Improvement, Teamwork, Training, Time Management, Project Management, Microsoft SharePoint..., Accomodation/Contract...
Education
University of Michigan-Flint 2011 — 2015
Bachelor of Business Administration (BBA), International Business and Marketing
Proctor Financial, Inc. June 2013 - Present
Proctor Financial, Inc. - Troy October 2010 - June 2013
Proctor Financial, Inc. - Troy March 2009 - October 2010
Proctor Financial, Inc. - Troy July 2008 - April 2009
Skills
LPS-MSP, LPS-MSP Passport, Fiserv, GCC-G/Serv, FICS, Microsoft Excel, Microsoft Access, VBA, SQL, SQL Server Management..., T-SQL, R, SPSS, Data Analysis, Loans, Access, Business Analysis, PowerPoint, Databases, Insurance, SharePoint, Microsoft SQL Server
Education
Grand Valley State University
Bachelor's degree, Economics
Proctor Financial, Inc May 2008 - Present
Michigan High School Athletic Association July 2005 - Present
Skills
AS400 system, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Outstanding time..., Superior Work Ethic, High Organizational..., Outlook, PowerPoint, Access
Education
Walsh College 2014 — 2017
Master of Business Administration (MBA)
University of Michigan-Dearborn 2005 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
Proctor Financial, Inc July 2014 - January 2015
Encore Capital Group September 2009 - July 2014
Fulton, Friedman & Gullace, LLP August 2012 - June 2013
Asset Acceptance September 2009 - August 2012
AP Marble & Granite, Inc August 2008 - January 2009
Skills
Microsoft Excel, Organizational..., Office Administration, Customer Service, Accounting, Budgeting, Finance, Team Building, Clerical Work, Scheduling, Process Efficiency, Microsoft Office, Legal Writing, Legal Research, Time Management, Spreadsheets, Policy, Administrative..., Communication, Data Entry, Outlook, Insurance, Negotiation, Computer Proficiency, Paralegals, Collections, Legal Support Services, Mortgage Servicing, LPS, PeopleSoft
Education
Macomb Community College
Proctor Financial, Inc November 2014 - Present
Freedom Home Care February 2014 - August 2014
McLaren Lapeer August 2012 - December 2012
Skills
Customer Service, Human Resources, Onboarding, Management, Employee Relations, Outlook, PowerPoint, Microsoft Excel, Time Management
Education
Central Michigan University 2008 — 2012
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Proctor Financial, Inc April 2014 - Present
Kruse and Muer Roadhouse October 2008 - March 2014
Kruse and Muer August 2010 - January 2014
Pacific Sunwear December 2005 - April 2008
RLM Industries January 2003 - January 2006
Skills
Menu Development, Restaurant Management, Bar Management, Staff Management, Staff Development, Customer Service, TIPS Certified, Food & Beverage, Alcoholic Beverages, Craft Beer, Beer, Wine, Bartending, Restaurants, Food, Customer Satisfaction, Recipes, Sales, Food Service, Labor Control, Food Preparation, Banquets, Management, Hiring, Food Safety, Cooking, Fine Dining, Hospitality, Sanitation, Cocktails, Food Quality, Food Cost Management, Baking, P, Food Pairing, Wine Tasting, Hiring Employees, Inventory Management, Food Industry, Schedules, Inventory Control, Catering
Education
Oakland Community College
Business Administration
Oakland University
Rizzo Environmental Services January 2014 - Present
Proctor Financial, Inc January 2013 - November 2013
State Farm March 2012 - January 2013
Dennis Lane and Associates August 2002 - February 2012
Skills
Customer Service, Microsoft Word, Outlook, Microsoft Office, Microsoft Excel, Insurance, Team Building, Property
Education
Macomb Community College
Associate's degree
Apple Marketing Company May 2014 - Present
Smart Step Flooring May 2013 - May 2014
Proctor Financial, Inc October 2012 - May 2013
Ameriscan Imaging June 2012 - October 2012
Skills
Customer Service, Data Entry, Marketing, PowerPoint, Social Media
Education
Imlay City High School 2002 — 2006
High School Diploma
Macomb Community College
Proctor Financial, Inc April 2007 - Present
Whipple & Associates June 1994 - April 2007
Proctor Financial Inc. January 1989 - June 1994
Minnesota Mutual Life January 1985 - January 1989
Skills
Insurance, Mortgage Lending, Sales Management, Risk Management, Team Building, Strategic Planning, Marketing, Process Improvement, Coaching, Direct Sales, Business Strategy, Salesforce.com, Sales, Management, CRM, SEO
Education
St. Cloud State University 1980 — 1984
Bachelor of Applied Science (B.A.Sc.), Marketing
CVS Caremark Corporation August 2011 - Present
Abercrombie & Fitch October 2010 - January 2012
Bath and Body Works April 2011 - August 2011
Oakland University Golf and Learning Center September 2010 - December 2010
Proctor Financial, Inc April 2008 - September 2010
Skills
PowerPoint, Microsoft Office, Keyboard Skills, Customer Service, Written Communication, Community Pharmacy, Highly detail oriented, Teamwork, Multi Tasking, Learning Quickly
Education
Oakland University 2009 — 2014
Bachelor's degree, Integrative Studies
Stoney Creek 2005 — 2009
High School Diploma
Proctor Financial, Inc September 1992 - Present
Skills
Insurance, Mortgage, Risk Management, Loans, Mortgage Lending, Sales Presentations, Sales, Public Speaking, Property and Casualty..., Mortgage Servicing, Underwriting, Management, Financial Services, Banking, Client Relations, Negotiations, Mortgage Banking, Commercial Real Estate, Portfolio Management, Credit, Liability, Executive Management, Sales Management, Negotiation, Real Estate, Strategic Planning, New Business Development
Education
Mercer University 1972 — 1974
BA
Atlanta Law School 1974 — 1977
JD, Law
Proctor Financial, Inc. August 2012 - Present
Jabil April 2012 - August 2012
Neocutis Inc May 2011 - December 2011
Shore Mortgage June 2009 - May 2011
Paint Creek Country Club May 2002 - February 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Google Chrome, Phone Skills, Typing, Collections, Loan Servicing, Invoicing, Import Export, Public Speaking, Leadership, Accounts Receivable, Access, Telephone Skills
Education
Oakland Community College 2003 — 2012
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
Oxford High School 1999 — 2003
High School, High School
Proctor Financial, Inc. 2015 - Present
TCF Bank September 2013 - June 2014
El Shaddai Consulting August 2012 - September 2013
Tutor Time February 2012 - September 2013
Department of Human Service December 2011 - April 2012
KVH Group Inc. March 2005 - December 2011
Skills
Customer Service, Teaching, Early Childhood..., Children, Communication, Family Services, Domestic Relations, Substance Abuse..., Child Support, Experience Working with..., Sales Management, Team Leadership, Team Management, Customer Satisfaction, Customer Support, Customer Relations, Customer Retention, Marketing Strategy, Marketing Communications, Written Communication, Customer Self Service, Training, Management, Problem Solving, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, Microsoft Publisher, Team Problem Solving, Writing, Public Speaking, Administrative..., Call Centers, Leadership, Strategic Planning, Team Building
Education
Baker College of Flint 2012 — 2016
Pending Bachelors of Science, Psychology
Baker College of Auburn Hills 2009 — 2012
Associates of applied science, Human Services, General
Walled Lake Northern 2005 — 2009
High School Diploma
Royal Oak Children's Choir July 2015 - Present
Proctor Financial, Inc. January 2013 - Present
The Royal Oak Children's Choir July 2013 - June 2015
Proctor Financial, Inc. October 2010 - January 2013
Burns & Wilcox September 2001 - August 2010
Burns & Wilcox June 1991 - September 2001
Perfection Electronics Products Corp 1989 - 1991
Skills
Customer Service, Data Analysis, Insurance, Property & Casualty..., Underwriting, Analysis, Management, Project Management, Business Process, Leadership, Training, Business Analysis, Process Improvement, Risk Management, Commercial Insurance, General Insurance
Education
Baker College of Auburn Hills 2015 — 2016
Bachelor's of Business Administration, Business Administration and Management, General
Oakland Community College 2009 — 2010
Business Adminstriation, CIS - Systems Analyst
Proctor Financial, Inc 2011 - Present
Proctor Financial, Inc January 2007 - January 2011
Skills
Financial Reporting
Education
Oakland University 2007 — 2012
Bachelor of Science (BS), Finance, General
Proctor Financial, Inc. September 2011 - Present
Syracuse University August 2009 - May 2011
Seyburn, Kahn, Ginn, Bess & Serlin, P.C. December 2010 - January 2011
Chemetall Oakite May 2010 - August 2010
Fox Run Village July 2007 - May 2010
Skills
PowerPoint, Microsoft Office, Project Management, Microsoft Word, Customer Service, Budgets, Negotiation, Team Building, Microsoft Excel, Marketing, Leadership, English, Outlook, Management
Education
Wayne State University 2012 — 2015
Master of Arts (M.A.), School Psychology
Syracuse University 2008 — 2011
Bachelor of Arts (B.A.), Psychology
Proctor Financial, Inc February 2015 - Present
Blue Cross Blue Shield of Michigan November 2013 - February 2014
Blue Cross Blue Shield of Michigan July 2013 - November 2013
Professional Careers Academy November 2011 - May 2012
Skills
Microsoft Excel, Financial Analysis, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Leadership, Strategic Planning, Analysis, Financial Reporting
Education
Wayne State University 2002 — 2009
Bachelor of Science, Corporate Finance
State University of New York College at Buffalo 1992 — 1995
Psychology
Proctor Financial, Inc. April 2011 - Present
New World Systems October 2010 - April 2011
Hexaware Technologies May 2010 - October 2010
Unisys November 2002 - April 2010
Unisys November 1997 - October 2002
Education
Oakland University 1979 — 1983
BS, Accounting
Huntington National Bank April 2015 - Present
Macquarie Group April 2007 - March 2015
CIT November 2004 - March 2007
Proctor Financial, Inc August 2001 - October 2004
SE Corporation 2000 - 2001
Skills
Analytical Skills, Solid computer skills, Microsoft Excel, Oracle E-Business Suite, SQL, Microsoft Office, Customer Service, Access Database, International Business
Education
Oakland University 1999 — 2001
Business/Commerce, General
Oakland University 1999 — 2001
Business/Commerce, General
Proctor Financial, Inc January 2010 - Present
Proctor Financial, Inc. January 2000 - January 2010
The Forbes Company September 1983 - October 1999
Skills
Microsoft Excel, Sales Management, Insurance, Risk Management, Team Building, Customer Service, Notary Public, Business Development, PowerPoint, Management, Process Improvement, Team Leadership, Strategic Planning, Access, Vendor Management, Microsoft Word
Education
Oakland Community College 1982 — 1983
Associate Degree
Novi High School 1978 — 1982
Diploma
Audi of America July 2015 - Present
Spring Arbor University September 2011 - May 2015
Proctor Financial, Inc June 2014 - August 2014
HOTELES CAMINO REAL March 2014 - May 2014
Kelly Services May 2013 - August 2013
Proctor Financial, Inc May 2012 - August 2012
Scream'n Green September 2008 - September 2011
Skills
International Relations, Research, Public Speaking, Teamwork, Microsoft Office, Intercultural..., Social Media, Event Planning, Public Relations, Statistics, Social Networking, Event Management, Leadership, Higher Education, Spanish, Editing, Microsoft Word, Time Management, PowerPoint, Microsoft Excel, Communication, Customer Service, Fundraising
Education
Spring Arbor University 2011 — 2015
Bachelor of Arts (B.A.), International Business and Spanish, Senior
Beaumont Hospital May 2015 - Present
Proctor Financial, Inc 2011 - Present
Education
Macomb Community College 2011 — 2017
Registered Nursing/Registered Nurse
Macomb Community College 2015 — 2015
Certification, Phlebotomy Technician/Phlebotomist
Proctor Financial, Inc 2013 - Present
Skills
Sales Management, New Business Development, Strategic Planning, Management, Marketing
Education
Macomb Community College
GM Financial 2015 - Present
Wells Fargo Securities August 2014 - December 2014
Ally Financial Inc. February 2012 - August 2014
UNC Charlotte August 2011 - February 2012
VSC, Inc May 2006 - August 2011
Proctor Financial, Inc May 2008 - January 2011
U of M Cafeteria September 2005 - May 2009
Sweetland Writing Center at the University of Michigan September 2008 - April 2009
University of Michigan Habitat for Humanity January 2001 - January 2005
Skills
R, Microsoft Excel, Financial Modeling, Financial Analysis, Data Analysis, PowerPoint, Access, Statistics, Microsoft Office, Quantitative Analytics, Research, Microsoft Word, Finance, Accounting
Education
University of North Carolina at Charlotte 2011 — 2014
M.S. Mathematical Finance, Finance, Math, Computer Programming
University of Michigan 2005 — 2009
BA, Economics, German
University of Tuebingen 2007 — 2007
Northville High School 2001 — 2005
United Wholesale Mortgage 2015 - Present
United Wholesale Mortgage 2014 - 2015
Quicken Loans 2013 - 2014
American Eagle Outfitters 2012 - 2013
Proctor Financial, Inc 2008 - 2012
Skills
Wholesale Lending, Sales, Mortgage Lending, Customer Service, Conventional Financing, FHA Financing, VA Loans, Loans, Microsoft Excel, PowerPoint, Microsoft Office, Management, Microsoft Word, Research, Leadership, Training, Call Centers, Retail Banking, Residential Mortgages, Loan Origination, Banking
Education
Oakland University 2004 — 2009
Bachelor of Arts (B.A.), Psychology
Northern Michigan University 2003 — 2004
Undergraduate Studies
Proctor Financial, Inc August 2014 - Present
Northwood University January 2013 - Present
Oakland Community College July 2010 - Present
Mott Community College January 2010 - Present
The Art Institutes June 2013 - August 2014
South University July 2011 - September 2011
T.J. Maxx March 2010 - September 2011
Troy Museum and Historic Village April 2009 - August 2009
Port Huron Museum March 2008 - June 2008
Skills
History, Instructional Design, College Teaching, Curriculum Design, Curriculum Development, University Teaching, PowerPoint, Microsoft Word, Adult Education, Educational Technology, Higher Education, Customer Service, Public Programs, Pop Culture, Blackboard, Desire2Learn, Lesson Planning
Education
Central Michigan University 2008 — 2009
Master of Arts (M.A.), History
Central Michigan University 2003 — 2007
Bachelor's of Science, History and Social Sciences with a minor in Leadership
Proctor Financial, Inc. 2013 - 2013
Critical Signal Technologies 2010 - 2013
Dialogue 2010 - 2012
Skills
Information Technology, Business Planning, Data Analysis, Sales Process, Network Administration, Office Management, Marketing, Marketing Strategy, Business Strategy, Strategic Planning
Education
Wayne State University 2014 — 2016
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Oakland Community College 2011 — 2014
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Amkor Technology February 2015 - Present
Georgia-Pacific LLC November 2013 - December 2014
Discount Tire Company April 2013 - October 2013
Proctor Financial, Inc December 2012 - March 2013
MillerCoors September 2009 - January 2013
Johnson & Johnson November 2008 - September 2009
XTS Group 2008 - 2009
I-Edge Software August 2005 - July 2006
CMC LTD January 2003 - June 2005
Skills
SOA, webMethods, Integration, EAI, Web Services, Oracle, EDI, SQL, SDLC, XML, ESB, Business Process Design, SAP, Middleware, Unix, DB2, JSP, Software Project..., Data Warehousing, webMethods Integration..., SAP Adapter, EDI ANSI X12, Flat Files, Teradata, CloudStreams Adapter, JMS Adapter, Technical Solution..., Team Leadership, Microsoft SQL Server, PL/SQL, JDBC Adapter, Mainframe, Linux, XML Schema, Flatfiles, SoapUI, SOAP
Education
Texas A&M University-Commerce 2006 — 2007
Masters, Management Science
Acro Service Corp May 2013 - Present
Proctor Financial September 2012 - May 2013
Proctor Financial, Inc. October 2011 - September 2012
STS January 2011 - March 2012
Wayne State University January 2009 - January 2011
Wayne State University March 2006 - January 2009
Wayne State University January 2003 - December 2005
McGraw-Hill May 2003 - October 2004
Global Interlingua October 2000 - September 2004
International Translation Bureau October 1999 - November 2002
Skills
Drawing Skills, Creative Writing, Creative Problem Solving, Tutoring, Spanish, Translation, Teaching, Public Speaking, Higher Education, Editing, Research, Community Outreach, PowerPoint, Event Planning, Social Media, Leadership, Grant Writing, Time Management, Requirements Analysis, Training, Contract Management, Requirements Gathering, Recruiting, Management
Education
Wayne State University 2006 — 2012
MA (postponed), Interdisciplinary Studies
Wayne State University 2003 — 2005
BA, Romance Languages, Fine Arts
Henry Ford Community College 1988 — 1990
AA, Graphic Design
Dominion Dealer Solutions May 2013 - Present
Proctor Financial, Inc November 2010 - May 2013
Reliance One, Inc. December 2009 - March 2010
RCM Technologies August 2008 - November 2009
Microsoft Corporation March 1998 - April 2002
First of Michigan Corporation November 1994 - August 1997
Skills
Windows Server, Active Directory, Microsoft Exchange, Servers, VMware, SharePoint, Hyper-V, Data Center, Windows 7, Network Administration, SCCM, XP, Operating Systems, IIS, VPN, Troubleshooting, Microsoft Certified..., SAN, Backup Exec, Software Documentation, IT Strategy, Microsoft Office...
Education
Eastern Michigan University 2003 — 2008
Bachelor of Science, Business, Services, and Technology
Eastern Michigan University 1985 — 1989
Bachelor of Business Administration
Oakland Community College 1981 — 1984
Associates, Computer Programming
Proctor Financial, Inc July 2015 - September 2015
Search Optics July 2014 - October 2014
Kelly Services December 2013 - April 2014
i2 Marketing, Inc. September 2012 - August 2013
Life Time Fitness May 2012 - September 2012
Temporary School Staff Inc. October 2011 - May 2012
Lakeview High School October 2011 - February 2012
Viamedia 2011 - 2011
Warren Mott High School June 2009 - October 2009
Warren Mott High School March 2009 - June 2009
Skills
Nielsen, Scarborough, Advertising, Online Marketing, Marketing Research, Social Media Marketing, Excel, Search Engine Technology, Facebook, Social Networking, Cold Calling, Social Media, SEM, Customer Service, SEO, Management, Training, Media Planning, Marketing, New Business Development, Account Management, Recruiting, Marketing Strategy, Interactive Marketing, Content Strategy, Salesforce.com, Online Advertising, Marketing Communications, Google Adwords, CRM, Microsoft Office, Leadership, Sales, Strategy, Digital Marketing, Microsoft Excel, Analytics, Event Planning, Email Marketing, Event Management, Twitter, Integrated Marketing, PowerPoint, Team Building, Time Management, Content Management, Digital Strategy, Digital Media, Public Relations, Lead Generation
Education
Central Michigan University 2002 — 2007
Bachelors of Business Communication, Communication and Marketing
DAVID Corporation January 2015 - Present
RIIS LLC November 2008 - December 2014
Proctor Financial, Inc January 2011 - October 2012
Hanson Inc. June 2010 - January 2011
Proctor Financial, Inc October 2009 - June 2010
Kane Koval Associates February 2008 - November 2009
Webolize LLC March 2007 - November 2009
Hanson Inc. July 2008 - December 2008
University of Michigan - Marketing & Design March 2004 - March 2007
TRADOS Inc January 2003 - March 2004
Skills
Microsoft SQL Server, .NET, C#, JavaScript, ASP.NET, Web Development, Web Applications, MySQL, Databases, PHP, Windows, Agile Methodologies, XML, Web Services, Oracle, Node.js
Education
Eastern Michigan University 1995 — 2000
BS
Michigan Tournament Fleet, Inc. February 2000 - Present
Proctor Financial, Inc. 1983 - 2007
Skills
Customer Relations, Microsoft Office, Strategic Planning, Negotiation, Account Management, Problem Solving, Risk Management, Team Building, Word, PowerPoint, Compliance, Team Leadership, C++, Access, Customer Service, Management, Sales Management, Insurance, Marketing, Microsoft Word, Process Improvement, Sales, Leadership, Underwriting
Education
Lawrence Technological University 1979 — 1983
Franklin High School 1974 — 1977
Proctor Financial, Inc. October 2010 - Present
RIIS LLC March 2008 - March 2011
ACN June 2000 - March 2008
Global Crossing August 1999 - June 2000
Nana's A Growing Place September 1996 - August 1997
Comerica June 1991 - February 1996
Skills
Business Analysis, Process Improvement, Vendor Management, SDLC, Telecommunications, Business Process, Visio, Requirements Analysis, Strategy, Business Process..., Requirements Gathering, Program Management, Project Management, SharePoint, Enterprise Architecture, Team Leadership
Education
Albion College 1987 — 1991
ChannelVantage 2015 - Present
ChannelVantage 2015 - 2015
Proctor Financial, Inc. June 2014 - November 2014
Quicken Loans May 2012 - June 2014
Quicken Loans March 2011 - May 2012
OnStar March 2010 - March 2011
Ford Motor Company October 2009 - December 2009
General Motors May 2008 - November 2008
Marketing Associates October 2007 - March 2008
ArvinMeritor November 2005 - October 2007
Skills
Project Management, Requirements Analysis, Access, Microsoft SQL Server, Process Improvement, Data Analysis, Microsoft Excel, SQL, Analytics, Oracle, Visual Basic, Databases
Education
Oakland University 2001 — 2006
Five Brothers - Default Management Solutions November 2009 - Present
Proctor Financial, Inc. October 2008 - July 2009
BetterInvesting January 2005 - July 2008
Smith-Winchester, Inc. December 1993 - January 2005
Education
Eastern Michigan University 1987 — 1990
BA, Marketing
Interactive Business Systems, Inc. November 2011 - Present
Proctor Financial, Inc. October 2008 - November 2011
Interactive Business Systems April 2008 - April 2009
infoLAB, Inc. 2005 - 2008
Skills
WCF, T-SQL, .NET, ASP.NET, LINQ, Visual Studio, Microsoft SQL Server, C#, VB.NET, Web Services, SSRS, XML, Agile Methodologies, SQL, SSIS, JavaScript, AJAX, Software Development
Education
Central Michigan University 1996 — 1999
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Central Michigan University 1996 — 1999
BSBA, Management Information Systems, General
Proctor Financial, Inc. November 1999 - Present
Education
Oakland University 1998 — 2006
BS, Elementary Education
Oakland University 1998 — 2005
Bachelor of Science (BS), Elementary Education
Proctor Financial, Inc April 2012 - Present
Brio Tuscan Grille March 2009 - April 2012
Longhorn Steakhouse January 2006 - March 2009
Darden Restaurants, Inc May 2001 - March 2009
Olive Garden May 2001 - January 2006
Skills
Customer Service, Training, Microsoft Excel, Leadership, Social Networking, Management, Public Speaking, Microsoft Office, Microsoft Word
Education
Oakland University 1999 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Oakland University
Bachelor of Science Degree, General Management
Proctor Financial, Inc September 2013 - April 2015
Ramco-Gershenson Properties Trust July 2006 - August 2013
Ramco-Gershenson Properties Trust May 2002 - June 2006
Ramco-Gershenson Properties Trust March 2000 - April 2002
Ramco Gershenson Properties Trust December 1998 - February 2000
Great Lakes Health Plan January 1996 - December 1998
Burgoyne Appraisal February 1993 - December 1995
Mortgage Corporation of America December 1991 - February 1993
Aeroquip Corporation January 1991 - December 1991
Skills
Finance, Strategic Financial..., Financial Reporting, Financial Modeling, Accounting, Financial Analysis, Real Estate, Commercial Real Estate, General Ledger, Asset Management, Acquisitions
Education
Walsh College 1997 — 1999
Master's Degree, Professional Accounting
Oakland University 1988 — 1991
BS Finance, Finance
Proctor Financial Inc. June 2007 - Present
Brown and Brown Insurance April 2005 - June 2007
Skills
Risk Management, Real Estate, Mortgage, Negotiation, Mergers, Commercial Insurance, Sales Presentations, Banking, General Insurance, Portfolio Management, Property, Internal Audit, Customer Service, Brokers
Education
University of Central Florida 2003 — 2005
Bachleor
Proctor Financial, Inc April 2015 - Present
KIRK 3 SOLUTIONS, LLC February 2013 - April 2015
Flagstar Bank January 2000 - February 2013
Rock Financial January 1997 - January 2000
Great Lakes Bancorp June 1989 - March 1997
Commonwealth Savings 1987 - 1989
Commonwealth Savings 1980 - 1987
Skills
IT Management, Management, Strategy, Risk Management, Vendor Management, Data Center, Leadership, Project Management, Information Technology, Banking, Business Strategy, Business Continuity..., Disaster Recovery, Business Planning, Executive Management, Software Development, Business Intelligence, Enterprise Architecture, Business Analysis, Process Improvement, Team Building, IT Strategy, Business Process, Data Warehousing, Contract Negotiation, Operations Management, Integration, Program Management, Contract Management, Voice & Data Convergence, CRM, Data Transfer, Business Process..., SDLC, Outsourcing, Budget Setting and..., Regulatory Compliance, Governance, Change Management, Project Portfolio..., PMP, Requirements Analysis, Community Development, Cross-functional Team..., Financial Regulation, Information Security..., Internet Banking, Leadership Development, Mortgage Banking, Consulting
Education
MEDC MI Shifting Gears Cohort 17 2013 — 2013
University of Houston
Computer Science
Marco's Pizza (Marco's Franchising, LLC) December 2014 - July 2015
Proctor Financial, Inc October 2011 - December 2014
Marco's Pizza January 2010 - June 2011
Diversified Recovery of Texas, Inc. August 2009 - January 2010
Bank of America November 2006 - January 2009
GMAC Global Relocation Services November 2001 - January 2005
Skills
Customer Service, Management, Accounts Receivable, Strategic Planning, Sales, Microsoft Office, Marketing, Sales Management, Team Building, Inventory Management, New Business Development, Training, Restaurants
Education
Eastern Michigan University 1996 — 2000
Bachelor's, Business-Marketing
Proctor Financial, Inc. June 2011 - Present
Seaward Management November 2004 - June 2011
Moors & Cabot July 2003 - July 2004
Education
Boston University
Certificate, Financial Planning
University of Massachusetts
Journalism
Proctor Financial, Inc April 2013 - December 2014
Campbell-Ewald Advertising May 2010 - March 2013
Kaleidoscope Sports and Entertainment February 2010 - March 2010
Amdocs November 2007 - August 2009
Skills
User Acceptance Testing, Testing, Quality Assurance, Agile Methodologies, Test Cases, Quality Center, Test Planning, Manual Testing, Regression Testing, System Testing, Process Improvement, Visio, SQL, Web Applications, JIRA, Test Automation, Bugzilla, Unix, Test Management, Java, QTP, Software Documentation, Waterfall, Black Box Testing, HP Quality Center, SDLC, SoapUI, System Integration..., Functional Testing, Perfecto Mobile
Education
Manonmaniam Sundaranar University 1996 — 2000
Master of Computer Applications (M.C.A.), Computer
Manonmaniam Sundaranar University
Master's degree, Computer Science
Proctor Financial, Inc. - Troy, Michigan March 2012 - Present
Proctor Financial, Inc. February 2011 - March 2012
Proctor Financial, Inc. October 2007 - February 2011
Wellness Institute of America 2000 - December 2007
Clintondale Community Schools January 1998 - May 2000
Skills
Creative Writing, Supervisory Skills, Project Management, Customer Service, Microsoft Excel, Microsoft Office, Event Planning, Team Building, Business Analysis, SQL Server Management..., AS400 system, LPS Desktop, Insurance Intelligent..., HTML, CSS, Biometrics, Bloodborne Pathogens..., Web Design, Health Counseling, Microsoft Word, PowerPoint, Data Entry, Healthcare, Public Speaking, Training, Process Improvement, Leadership
Education
Central Michigan University 1991 — 1994
Bachelor of Science, Health Education
Macomb Community College 1989 — 1991
Hantz Group March 2014 - Present
Proctor Financial, Inc October 2011 - July 2013
Skills
Microsoft Excel, Marketing, Insurance, Life Insurance, Retirement Planning, Fixed Annuities, Wealth Management, Sales Management, Mutual Funds
Education
Michigan State University 2006 — 2011
BA, Political Science and Government
Quicken Loans June 2015 - Present
Wildemena Publishing August 2010 - Present
Universal Truckload Services March 2013 - May 2015
Proctor Financial, Inc. November 2011 - November 2012
Skills
Published Author, AS400 system, iserve, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Outlook, French, Contract Law, Paralegals, Workflow, Office Administration, microsoft powerpoint, Property & Casualty..., Book Reviews, Fine Art, Blogging, Non-fiction, Editing, Art, Public Speaking, PowerPoint
Education
National Paralegal College 2011 — 2013
Bachelors, Paralegal Studies
Wayne State University 1995 — 2001
Bachelors of Science, Criminal Justice
Proctor Financial, Inc November 2014 - Present
Aerotek January 2013 - Present
General Motors - OnStar 2011 - December 2012
Credit Acceptance August 2007 - September 2008
Consumer 500 Enterprises March 2006 - July 2007
Skills
Type, Key Punch, Micosoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Salesforce.com, InContact Telephony..., Microsoft Word, PowerPoint, Sales, Customer Service, Leadership, Management, Marketing, Microsoft Office, Process Improvement, Sales Management, Strategic Planning
Education
Oakland Community College 2006 — 2014
N/A, Business Administration
Benedictine High School 1993 — 1997
Proctor Financial Inc 2003 - 2010
BBDO January 2000 - January 2003
Skills
Solid computer skills
Education
University of Phoenix 2008 — 2011
Bachelor's degree, Psychology
JF Drake, Auburn, AL, Clinton Job Corps, MaryGrove College, Oakland Community College, UOP
DTE Energy May 2014 - Present
Ford Motor Company December 2012 - April 2014
Proctor Financial, Inc. March 2012 - November 2012
HCL Technologies July 2008 - February 2012
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Software Quality..., Requirements Management, Requirement..., SDLC, Oracle, Business Intelligence, Program Management, SQL
Education
Osmania University 2000 — 2003
Master of Computer Applications (MCA), Computer Programming, Specific Applications
Synergy Computer Solutions, Inc. August 2015 - Present
Variant Partners June 2015 - July 2015
Spark Talent Acquisition August 2014 - May 2015
The Minacs Group August 2012 - August 2014
Proctor Financial, Inc August 2008 - July 2012
Skills
Contract Staffing, Automotive Recruiting, Employee Relations, Human Resources, Account Management, Internet Recruiting, Microsoft Excel, Customer Service, Management, Recruiting, Training, Microsoft Office, Customer Satisfaction, Contract Recruitment, BPO, Employee Engagement, Team Building, Talent Management, Talent Acquisition, Technical Recruiting
Education
Bob Jones University 2000 — 2006
Bachelor of Science (B.S.), Major: Biology Minors: Chemistry, Physics, Mathematics