ServiceNow – The Enterprise Cloud Company
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ServiceNow – The Enterprise Cloud Company Employees
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Trend Micro October 2012 - January 2014
Organized By Bobbie January 2010 - June 2012
National Association of Professional Organizers, San Francisco Bay Area May 2011 - January 2012
VMware October 2006 - September 2009
Sun Microsystems July 2000 - September 2006
Gridware Computing June 1998 - June 2000
US Army June 1993 - June 1996
Skills
Analyst Relations, Marketing Communications, Messaging, Market Research, Editing, Writing, Spokesperson Training, Internal Communications, Product Launches, Customer Reference..., Sales Enablement..., Customer Reference, Marketing, Spokesperson, Management, Product Launch, Product Marketing, Sales Enablement
Education
University of San Francisco 2005 — 2007
Bachelor of Science, Organizational Behavior
Caruthersville High School
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Intreis August 2014 - March 2015
Accruent July 2013 - August 2014
HealthStream June 2012 - July 2013
CSC June 1997 - November 2001
Source Services September 1995 - June 1997
Skills
Visio, Process Improvement, Data Analysis, Software Documentation, Business Analysis, Axure, Requirements Analysis, Training, Requirements Gathering, Healthcare Information..., SDLC, Project Management, Customer Service, Business Process..., PowerPoint, Agile Methodologies, User Acceptance Testing, Testing, Change Management, Healthcare, Analysis
Education
UNC Chapel Hill 1984 — 1988
BA, Secondary Education and Teaching
ServiceNow – The Enterprise Cloud Company February 2015 - Present
THG Sports April 2008 - February 2015
Union Fidelity Mortgage April 2007 - February 2008
Melrose Financial February 2004 - March 2006
Skills
New Business Development, Sales Management, Selling, Business Development, Business Strategy, Cold Calling, Strategic Partnerships, Marketing Strategy, Negotiation, Account Management, Contract Negotiation, Sales, Business Planning, Lead Generation, Management, Customer Service
Education
University of San Diego 2000 — 2004
Bachelor, Business
University of San Diego
ServiceNow – The Enterprise Cloud Company June 2015 - Present
E-Z Rent-A-Car March 2014 - May 2015
Orlando Sanford International Airport (SFB) June 2008 - May 2014
Skills
Training, Leadership, Conflict Resolution, Employee Training, Project Management, Active Directory, HTML, Help Desk Support, Hardware Installation, IT Management, Windows, Airports, Management, Customer Service, Programming, MySQL, Microsoft Office, Adobe Creative Suite, CSS, Information Technology, Hardware, Databases, Time Management
Education
University of Central Florida 2011 — 2014
Bachelor's Degree, Information Technology
Valencia Community College 2006 — 2009
Associate of Arts (A.A.), General Studies
ServiceNow – The Enterprise Cloud Company August 2015 - Present
Intel August 2013 - August 2015
Intel August 2011 - August 2013
Intel April 2005 - August 2011
BMC Software March 2004 - April 2005
Independent Contractor April 2002 - April 2005
Cincinnati Bell October 2001 - April 2002
The Sygnature Group February 2000 - October 2001
Shared Medical Systems June 1997 - January 2000
Integrated Dental Technologies December 1994 - June 1997
Skills
ITIL, BMC Remedy, Service-Now, Enterprise Software, Training, IT Service Management, Agile Methodologies, Scrum Master, Adobe LiveCycle, Team Building, Team Leadership, Scrum, Change Management, Software Development, IT Operations, Business Process, Problem Management, Release Management, Integration, Process Improvement, Requirements Analysis, Software Project..., Business Analysis, Program Management, Systems Analysis, SDLC, Software Documentation, Enterprise Architecture, IT Strategy, Incident Management, Requirements Gathering, IT Management, Information Technology, Architecture, SharePoint, Visio, Disaster Recovery, PMP, System Deployment, Agile Project Management, Data Center, Vendor Management, Solution Architecture, Business Intelligence, Service Management, ITIL Certified, Service Desk, Architectures
Education
University of Phoenix 1999 — 2001
Information Technology
The Starter's Academy January 2013 - Present
ServiceNow – The Enterprise Cloud Company September 2014 - May 2015
ServiceNow July 2013 - September 2014
FICO December 2011 - July 2013
Hewlett-Packard November 2010 - December 2011
Hewlett-Packard January 2007 - November 2010
Hewlett-Packard January 2005 - January 2007
Intuit April 2003 - March 2005
Peregrine Systems March 2002 - April 2003
Peregrine Systems May 2000 - March 2002
Skills
Enterprise Software, SaaS, SDLC, ITIL, Agile Methodologies, Business Analysis, Project Management, Product Management, Agile Project Management, Business Intelligence, Software Development, IT Management, Program Management, Pre-sales, Cloud Computing, Analytics, Go-to-market Strategy, Scrum, Professional Services, IT Service Management, Software Implementation, Cross-functional Team..., Solution Architecture, Web Applications, Service Management, Information Technology, Systems Engineering, PaaS, Awesomeness
Education
University of North Texas 1995 — 1997
MA, Communication Studies
University of North Texas 1991 — 1995
BA, Communication Studies
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Oracle March 2015 - Present
Oracle October 2014 - Present
Oracle June 2012 - October 2014
Taleo March 2007 - June 2012
JobFlash November 2004 - March 2007
Hilton Santa Clara April 2003 - November 2004
JW Marriott Las Vegas Resort & Spa September 2001 - November 2002
Ottawa Marriott December 1999 - September 2002
Delta Hotels & Resorts 1995 - 1999
Skills
Product Development, Delphi, SaaS, Taleo, Product Management, Taleo Business Edition, Multi Tenant..., Product Strategies, Presentations, Product Presentation, Micros, Agile Methodologies, Enterprise Software, Management, Salesforce.com, Start-ups, Business Intelligence, Talent Management, CRM, Cloud Computing, Leadership, Recruiting, Product Marketing, Software Implementation, Mobile Applications, Analytics, Competitive Analysis, Go-to-market Strategy, Sales Enablement, Integration, Solution Selling, Consulting, Vendor Management, Strategic Partnerships, Demand Generation, Product Evangelism, Product Requirements, Mockups, Software Industry, Business Alliances, Training, Software Product..., Sales, Pre-sales, Strategy, Lead Generation, Performance Management, Partner Management, Professional Services, Account Management
Education
University of Regina 1987 — 1988
ServiceNow – The Enterprise Cloud Company February 2015 - Present
ServiceNow February 2013 - January 2015
Oracle Corporation March 2007 - February 2013
Oracle October 2004 - February 2007
Oracle Corporation June 1997 - September 2004
Skills
Project Management, Leadership, Management, CRM, Oracle, Software Development, Enterprise Software, Cloud Computing, Enterprise Architecture, SaaS, Business Intelligence, Solution Selling, ERP, Solution Architecture, Integration, IT Strategy, SDLC, Vendor Management, Business Process..., Business Process, Software Project..., Pre-sales, SOA
Education
University of Nebraska-Lincoln
Master's Degree, Engineering
ServiceNow – The Enterprise Cloud Company January 2015 - Present
Matt Aukerman Music January 2007 - Present
Rock and Roll San Diego May 2014 - December 2014
Kforce May 2013 - May 2014
Kforce December 2012 - April 2013
Kforce Professional Staffing, supporting Kforce Government Solutions (KGS) January 2012 - December 2012
CBS Radio May 2009 - July 2009
Skills
Event Planning, Event Marketing, Entertainment, Technical Recruiting, Recruiting, Talent Acquisition, Sourcing, Internet Recruiting, Contract Recruitment, Applicant Tracking..., Benefits Negotiation, Staffing Services, Social Networking, Temporary Placement, Screening Resumes, Cold Calling, Customer Service, College Recruiting
Education
University of South Florida 2005 — 2010
B.S in Business Administration, Marketing
ServiceNow – The Enterprise Cloud Company February 2015 - Present
The Walt Disney Company April 2012 - January 2015
DataBank IMX August 2009 - March 2012
MSC Care Management October 2008 - August 2009
Optimal Phone Interpreters October 2008 - August 2009
Cleartel Communications April 2007 - October 2008
Skills
Enterprise Content..., Data Warehousing, SQL, Microsoft SQL Server, Software Development, OnBase, SharePoint, Crystal Reports, SSRS, ETL, Data Analysis, Reporting & Analysis, Database Development, PL/SQL, Informatica, Informatica..., Oracle SQL Developer, Teradata, Python, Data Integration, Solution Architecture, Master Data Management, HTML5, HTML, jQuery, Home Automation, Integration, Databases, Business Process, Visio, Requirements Gathering, SaaS, Enterprise Software, IIS, Document Management
Education
University of Central Florida 2005 — 2007
Bachelor of Science, Management Information Systems
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Axcient July 2015 - Present
Axcient April 2013 - July 2015
Outcast Media Holdings, Inc. (acquired by Verifone Media) February 2012 - April 2013
CLB Consulting August 2011 - February 2012
Clearwell Systems (acquired by Symantec Corporation) September 2010 - July 2011
Yahoo! October 2009 - September 2010
Yahoo! June 2008 - October 2009
Yahoo! June 2007 - June 2008
Johnson & Johnson October 2006 - June 2007
Skills
Talent Acquisition, Employee Relations, Internal Communications, Talent Management, Organizational..., HRIS, Executive Coaching, Human Resources, Strategy, Management, Applicant Tracking..., Leadership Development, Cross-functional Team..., Recruiting, Leadership, Change Management, Business Strategy, Strategic Planning, Interviews, Employee Benefits, Budgets, Program Management, Performance Management, Mergers & Acquisitions, Personnel Management, Start-ups, Hiring, Cloud Computing, Succession Planning, Entrepreneurship, Organizational Design, Workforce Planning, Executive Management, Employee Engagement, College Recruiting, Onboarding, Consulting
Education
University of San Francisco School of Law 1995 — 1997
J.D., Law
University of California, Santa Barbara 1989 — 1992
B.A., Political Science
ServiceNow – The Enterprise Cloud Company July 2015 - Present
ServiceNow - The Enterprise IT Cloud Company November 2013 - June 2015
Baylor College of Medicine May 2012 - September 2013
The University of Iowa January 2010 - May 2012
FIS - INF 2008 - 2009
Skills
Linux, Network Security, Java, Network Administration, Algorithms, Computer Science, System Administration, Bash, Troubleshooting, RHEL, Python, RHCE, Ruby, CentOS, Open Source, MySQL, Vagrant, Git, Vim, TCP/IP, Cisco Technologies
Education
University of Iowa 2010 — 2012
Master's degree
Hanoi University of Science and Technology 2003 — 2008
Bachelor's degree
ServiceNow – The Enterprise Cloud Company March 2015 - Present
ServiceNow - The Enterprise Cloud Company January 2014 - March 2015
Extron Electronics May 2013 - September 2013
Skills
Electronics, Matlab, C++, Microsoft Office, C, Python, Java, Agile Methodologies, JavaScript, Leadership
Education
University of Southern California 2011 — 2013
Computer Engineering & Computer Science
University of San Francisco 2008 — 2011
Physics
ServiceNow – The Enterprise Cloud Company September 2015 - Present
ServiceNow - The Enterprise Cloud Company June 2014 - September 2015
ServiceNow December 2012 - May 2014
Obu Interactive November 2011 - April 2012
University of San Diego MBA Programs March 2010 - May 2011
Takeda San Diego, Inc. June 2010 - August 2010
Skills
Social Media, SEO, Marketing, Sales Enablement, Event Planning, Internal Communications, HTML 5, Product Marketing, ITIL, Microsoft Excel, Market Research, Advertising, Management
Education
University of San Diego 2008 — 2012
Bachelor of Business Administration (B.B.A.), International Business
University of Virginia 2010 — 2010
Study Abroad - Semester at Sea
ServiceNow – The Enterprise Cloud Company December 2014 - Present
Dell June 2005 - December 2014
Hewlett Packard May 1991 - June 2005
Honeywell 1985 - 1991
Skills
Solution Selling, Storage, Direct Sales, Channel, Account Management, Storage Solutions, Channel Partners, Cross-functional Team..., Sales Management, Competitive Analysis, Business Development, International Sales, Managed Services, Cloud Computing, New Business Development, B2B
Education
University of South Florida 1985 — 1989
MBA, Marketing
University of Tennessee-Knoxville 1980 — 1984
BSEE, Electrical Engineering
ServiceNow – The Enterprise Cloud Company May 2015 - Present
Seagate Technology August 2014 - January 2015
Seagate Technology May 2011 - September 2014
Dell June 2006 - November 2009
AOL - West Corp September 2000 - November 2001
West Corporation January 1995 - November 2001
West Teleservices Corporation April 1999 - September 2000
West Teleservices Corporation July 1997 - April 1999
West Teleservices Corporation January 1995 - July 1997
Skills
Storage, Data Center, Process Improvement, Project Management, Program Management, Integration, Analysis, ITIL, IT Service Management, IT Management, Enterprise Software, Change Management, Management, Vendor Management, Virtualization, Cloud Computing, Disaster Recovery, Servers, VMware, Business Analysis, Leadership
Education
University of Central Oklahoma 2011 — 2013
MS, Applied Mathematics
University of Central Oklahoma 2006 — 2010
BS, Mathematics
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company July 2013 - December 2014
Advancive Technology Solutions Inc. January 2013 - May 2013
University of Southern California August 2011 - May 2013
Amgen Inc. Thousand Oaks, CA June 2012 - August 2012
Information Technical Services, University of Southern California January 2012 - May 2012
IBM Global Business Services January 2010 - August 2011
Persistent Systems July 2009 - December 2009
Skills
C, C++, Pthreads, Java, JavaScript, AJAX, JSON, DOM, Core Java, C#, HTML/XML, JSP, Servlets, DB2, Oracle SQL, MySQL, ASP.NET MVC, SQL Server 2000-2008, Linux, J2EE, Struts, SQL, Web Applications, Microsoft SQL Server, SharePoint, SOAP, Java Enterprise Edition
Education
University of Southern California 2011 — 2013
Masters, Computer Science
University of Pune 2005 — 2009
Bachelor of Engineering, Computer Engineering, First Class with Distinction
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Blach Construction Company January 2013 - June 2015
Parker & Lynch February 2012 - December 2012
Burr Pilger Mayer January 2009 - February 2012
Burr Pilger Mayer June 2008 - August 2008
Skills
Auditing, Accounting, Internal Controls, SEC reporting, Agriculture, Financial Recruiting, SEC filings, Revenue Recognition, Tax Preparation, Sarbanes-Oxley, SEC Filings, Financial Accounting, CPA, Financial Statements, Sarbanes-Oxley Act
Education
University of San Francisco 2004 — 2008
Bachelor of Science, Accounting
Palo Alto High School 2000 — 2004
High School Diploma
ServiceNow – The Enterprise Cloud Company June 2015 - Present
ServiceNow – The Enterprise Cloud Company January 2015 - May 2015
ShoreTel April 2014 - January 2015
ShoreTel April 2012 - April 2014
M5 Networks, Inc. November 2010 - April 2012
Geckotech, LLC April 2008 - November 2010
Relational Funding September 2000 - April 2002
American Academy of Orthopaedic Surgeons May 1998 - March 2000
Skills
ITIL Certified, Process Engineering, Process Management, PMP, Project Management, Change Management, Incident Management, Management, Salesforce.com, Microsoft Excel, Process Optimization, ServiceNow, Data Analysis, PowerPoint, Taxonomy, Analysis, Risk Management, Tableau, Billing Systems, Microsoft Office, Contract Negotiation, Strategic Planning, System Testing, Telecommunications, Asset Management, Unified Communications, VoIP, Team Leadership, Process Improvement, Photoshop, Cloud Computing, Solution Selling, Call Centers, Integration, Customer Satisfaction, Invoicing, Sales Contracts, Vendor Contracts, SaaS, Managed Services, Call Center, CRM, Business Development, Telecommunication..., Leadership, Strategy, Networking, Vendor Management, Sales
Education
University of Illinois at Chicago 2004 — 2007
Bachelor of Science (BS), Biology, General
University of Illinois at Urbana-Champaign 1994 — 1998
BA, English Literature
ServiceNow – The Enterprise Cloud Company September 2015 - Present
Forsythe 2005 - August 2015
Forsythe 1999 - 2005
Lear Corporation May 1999 - September 1999
United Technologies Automotive September 1995 - May 1999
United Technologies Automotive September 1991 - September 1995
Skills
IBM pSeries, HP Server Hardware, Oracle E-Business Suite, SAP, Oracle Exadata, VMware, Project Management, IT Service Management, IT Strategy, Epic Systems, ERP Implementations, Enterprise IT Strategy, EMC Storage, NetApp, Cisco UCS, VMware ESX, AIX, Storage, Oracle, ERP, Virtualization, Unix, Programming, ITIL, System Deployment, Data Center, Leadership, HP-UX, Public Relations, COBOL, Community Leadership, Enterprise Architecture, Exadata
Education
University of Michigan-Dearborn 1994 — 1996
Master of Science (M.S.), Computer and Information Science
University of Michigan-Dearborn 1988 — 1992
Bachelor of Science (B.S.), Computer Science
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Skills
Enterprise Software, SaaS, Cloud Computing, Management Consulting, Solution Selling, IT Service Management, Business Solution, Business Process, Business Development, ITIL
Education
University of Maryland - Robert H. Smith School of Business 1996 — 2000
ServiceNow – The Enterprise Cloud Company August 2015 - Present
Workday February 2013 - July 2015
Ultimate Software February 2008 - February 2013
ADP July 1995 - January 2008
Skills
SaaS, Talent Management, Performance Management, Applicant Tracking..., Onboarding, Solution Selling, Business Strategy, Business Process..., Business Intelligence, Recruiting, Business Development, Leadership
Education
University of Northern Iowa 1991 — 1995
ServiceNow – The Enterprise Cloud Company July 2015 - Present
ECONorthwest September 2014 - June 2015
ZNYX Networks August 2010 - March 2013
SafetyChain Software June 2012 - October 2012
Skills
Strategic Planning, Econometrics, Stata, Data Analysis, Leadership, Economic Modeling, Microsoft Office, Problem Solving, Microsoft Excel, Public Speaking, Research, PowerPoint, Mathematics, Regression Models, Regression Testing, Regression Analysis, Panel Data, Time Series Analysis
Education
University of Oregon 2011 — 2015
Bachelor of Science (BS), Economics - Banking and Finance, Senior
Irvington High School - Fremont, California 2008 — 2011
ServiceNow – The Enterprise Cloud Company January 2015 - Present
Oracle September 2013 - April 2014
Oracle April 2013 - September 2013
PGi 2012 - 2013
R+L Truckload 2011 - 2012
Hub City Brewing Company 2008 - 2010
Goddard Air-Ride Tomatoes 1992 - 2002
Skills
Direct Marketing, Attraction Marketing, Time Management, Critical Thinking, Creative Problem Solving, Idea Generation, Team Leadership, Fundraising, Customer Service, Advertising, Marketing Strategy, Social Media, Public Speaking, Public Relations, Social Media Marketing, Research, Event Planning, Microsoft Office, Account Management, Oracle Applications, Oracle CRM, Sales Process, Information Mapping, New Business Development, Relationship Marketing, Grassroots Campaigning, Company Branding, Creative Branding, Branding Development, Creative Development, Trend Tracking, Strategic Leadership, Thought Leadership, Government Relations, Sales Management, Market Planning, Strategic Planning, Customer Relations, Social Networking, Business Strategy, Market Research, Writing, Sales, Cold Calling, Grassroots Organizing, Salesforce.com, Lead Generation, Leadership Development, CRM, Direct Sales
Education
University of Massachusetts Lowell 2014 — 2016
Master of Business Administration (M.B.A.), Foundations of Business Graduate Certificate Program
Upper Iowa University 2005 — 2009
Bachelor's Degree, Marketing
ServiceNow – The Enterprise Cloud Company November 2014 - Present
HP Software November 2011 - November 2014
HP Software November 2007 - October 2011
HP Software February 2007 - October 2007
Mercury (Acquired by HP) July 2004 - February 2007
Business Engine (Acquired by Planview) March 2000 - June 2004
Medrad January 1996 - March 2000
Contraves/Brashear LLC May 1987 - January 1996
Martin Marietta Aerospace May 1981 - April 1987
Skills
Pre-sales, SaaS, Enterprise Software, Project Portfolio..., IT Financial Management, Balanced Scorecard, Leadership, Project Management, Product Management, Solution Selling, Software Project..., IT Management, Integration, ITIL, IT Service Management, Management, Strategy, Governance, Program Management, Cloud Computing, Go-to-market Strategy, Professional Services, Cross-functional Team..., Sales, Sales Enablement, Solution Architecture, PMO, PMP, Enterprise Architecture, SDLC, HP, Business Intelligence, Data Center, CRM, Business Process, ERP
Education
University of Pittsburgh 1977 — 1981
BS, Mechanical Engineering
University of Puget Sound August 2012 - Present
ServiceNow – The Enterprise Cloud Company June 2015 - August 2015
Pi Beta Phi WA Gamma January 2014 - December 2014
Nordstrom June 2014 - August 2014
Barnes & Noble December 2011 - January 2013
Skills
Tableau, SQL, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Leadership, Customer Service, Social Media, Time Management, Sales, Teamwork, Social Media Marketing, Library, Stata
Education
University of Puget Sound 2012 — 2016
Bachelor's Degree, Economics
Iolani School 2008 — 2012
High School
ServiceNow – The Enterprise Cloud Company August 2015 - Present
University of South Florida August 2014 - August 2015
Cognizant March 2012 - July 2014
Skills
Service-Now, Java, JavaScript, SQL, HTML, PL/SQL, ITIL, XML, VB.NET, C, JSP, Oracle, C++, CSS, SAS, Unix, ASP.NET, IT Service Management, CSS3, Weka, Linux, Core Java
Education
University of South Florida 2014 — 2015
Master's Degree, Management Information Systems, General
IARE 2007 — 2011
Bachelor of Technology (BTech), Computer Science, First class with distinction
ServiceNow – The Enterprise Cloud Company September 2015 - Present
Insight Global June 2014 - August 2015
St. Richards Episcopal Church August 2013 - June 2015
Modis November 2013 - May 2014
U.S. Army September 2009 - April 2013
www.captivatinganimalart.com June 2008 - February 2013
Maryjovitale.com September 2008 - March 2010
Basilica of the National Shrine of Mary, Queen of the Universe 2001 - 2009
Bergamo's Italian Restaurant May 2008 - November 2008
Bergamo's Italian Restaurant June 1996 - May 2008
Skills
Army, Military, Cisco Routers, Systems Engineering, Command, Security Clearance, Military Operations, Security+, Military Experience, Information Assurance, Operational Planning, Weapons, National Security, Team Building, Team Leadership, Process Improvement, Logistics Management, DoD, Military Logistics, Physical Security, Counterterrorism, CompTIA Network+..., CCENT Certified, CCNA Certified, CompTIA Linux+ Certified, LPIC Level 1 Certified, Novell Certified Linux ..., Red Hat Linux, CentOS, Ubuntu Server, Microsoft Server 2012, Hyper-V, LAMP administration, Apache 2, MySQL, Oracle, Open Source, OpenSuse, Adtran Routers, Adtran ATSA/IN Certified, Adtran Switches, NetVanta Routers, Network Administration, Cisco Technologies, Active Directory, System Administration, Troubleshooting, Networking, Switches, Leadership
Education
New Horizons 2013 — 2013
DeVry University Orlando 2003 — 2004
Bach. of Science, Information Technology
University of Central Florida 1994 — 1996
Bach. of Arts, Music (Voice)
ServiceNow – The Enterprise Cloud Company August 2015 - Present
EK Health Services September 2013 - August 2015
Academy Mortgage Corporation April 2013 - June 2013
Learning Support Services, UCSC January 2012 - June 2013
Baytree Bookstore June 2011 - April 2012
El Camino YMCA July 2008 - April 2011
Skills
Social Media, Public Relations, Microsoft Office, PowerPoint, Photoshop, Event Planning, Microsoft Word, Microsoft Excel, Facebook, Editing, Public Speaking, Press Releases, Research, Event Management, InDesign, InHouse Mortgage..., Customer Service, Access, Medical Billing, Invoicing
Education
University of California, Santa Cruz 2009 — 2013
Bachelor of Arts (B.A.), Business Management & Economics
ServiceNow – The Enterprise Cloud Company February 2015 - Present
ServiceNow February 2013 - February 2015
Sweeney Rogers Geraghty, Inc November 2011 - January 2013
EMC December 2006 - May 2010
Skills
Cloud Computing, Process Improvement, Business Development, Automation, Enterprise Software, Asset Management, SaaS, ITIL, Account Management, Vendor Management, IT Service Management
Education
University of New Hampshire 2002 — 2006
Bachelor of Science (B.S.), Business
Proctor Academy 1998 — 2002
ServiceNow – The Enterprise Cloud Company June 2015 - Present
Oracle June 2014 - June 2015
Oracle March 2013 - May 2014
Carousel Industries June 2011 - February 2013
Skills
Direct Sales, Oracle Applications, Oracle ERP, Cloud Applications, PeopleSoft, Federal Government, E-commerce, E-commerce SEO, ATG Commerce, Endeca, VoIP, Unified Communications, CRM, Virtualization, Business Development, VMware, VPN, B2B, Avaya, Wireless, Video Conferencing, Mobile Devices, SaaS, Cloud Computing, Data Center, Solution Selling, Managed Services, Professional Services, Networking
Education
The University of Connecticut
Bachelor of Science (BS)
Virteva July 2015 - Present
ServiceNow – The Enterprise Cloud Company March 2015 - August 2015
Intreis February 2015 - March 2015
Velocity Technology Solutions February 2014 - February 2015
Velocity Technology Solutions September 2012 - February 2014
Ability Network July 2011 - September 2012
Commander Services Group June 2010 - July 2011
Maurices January 2010 - May 2010
University of Minnesota Duluth August 2009 - May 2010
MTI Distributing, Inc. June 2009 - August 2009
Skills
HTML, ColdFusion, jQuery, JavaScript, SQL, VB.NET, Ruby on Rails, C#, XML, Visual Studio, MS Office Suite, Microsoft CRM, SQL Server, jEdit, MySQL, Putty, Microsoft SQL Server, SharePoint, Business Analysis, Databases, Visio, Cloud Computing, Project Management
Education
University of Minnesota Duluth 2006 — 2010
BBA, Management Information Systems
ServiceNow – The Enterprise Cloud Company May 2015 - Present
Skills
ITIL, IT Service Management, JavaScript, Change Management, Incident Management, Project Implementation, Project Portfolio..., Process, Requirements Analysis, PaaS, Servicenow, SaaS, Service-Now, Governance, Solution Selling, Leadership, Outsourcing, IT Management, Integration, Disaster Recovery, Service Management, Program Management, Team Leadership, Service Delivery, Process Improvement, Configuration Management, Cloud Computing, Enterprise Software, Management, Enterprise Architecture, IT Strategy, Service Desk, Information Technology, PMP, Data Center, Vendor Management, SDLC, Professional Services, Solution Architecture, Business Development, Software Project..., COBIT
Education
University of Iowa - Henry B. Tippie College of Business 2004 — 2008
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow – The Enterprise Cloud Company November 2014 - August 2015
Intuit March 2013 - October 2014
The Active Network April 2007 - August 2012
Swift Communications, Inc. April 2001 - April 2007
Time Warner December 1999 - April 2001
Infoseek Corporation July 1995 - December 1999
Rose-Glenn Advertising and Public Relations January 1993 - July 1995
Skills
Product Management, Agile Methodologies, User Experience, Content Management, Social Media, E-commerce, Digital Strategy, Digital Media, Content Strategy, Mobile Devices, Web Analytics, Online Advertising, Email Marketing, Strategy, SaaS, Project Management, CMS, Web Development, SEO, Product Marketing, Cross-functional Team...
Education
University of Nevada-Reno 1989 — 1993
Communication, Journalism, and Related Programs
ServiceNow – The Enterprise Cloud Company January 2015 - Present
ServiceNow - The Enterprise IT Cloud Company December 2013 - January 2015
Yardi Systems September 2008 - December 2013
Sendia Corporation September 2005 - December 2005
Skills
ASP.NET, VB.NET, SQL Server, Android, jQuery, Python, Flask, C++, Heroku, Git, Microsoft SQL Server, JavaScript, SOAP, Software Development, Web Development, Data Structures, Algorithms, Design Patterns, OOP, C#, Java, Visual Studio, Eclipse, REST, AJAX
Education
University of Southern California
Masters, Computer Science
Madhav Institute of Technology and Science 2000 — 2004
BE, Computer Science and Engineering
ServiceNow – The Enterprise Cloud Company August 2015 - Present
IntelliDyne, LLC June 2013 - July 2015
IntelliDyne October 2012 - July 2015
IntelliDyne November 2010 - October 2012
FOUR Inc. November 2009 - November 2010
ManTech Global Services Corporation September 2008 - October 2009
TKC Communications January 2003 - August 2008
Butler Consulting December 2001 - January 2003
Mindport April 2000 - January 2002
DMW Worldwide April 1998 - April 2000
Skills
Proposal Writing, Project Management, Visio, Program Management, MS Project, Requirements Analysis, Software Documentation, PMO, CRM, ITIL, Project Planning, Leadership, Technical Writing, Strategy, Management, Business Intelligence, Government Contracting, Business Development, Training, Contract Management, IT Service Management, Project Portfolio..., Government, Microsoft Project, DoD, Executive Leadership, Information Technology, PMP
Education
University of Notre Dame - Mendoza College of Business 2014 — 2014
Executive Certificate in Leadership, Foundations in Leadership, Leadership Challenges, Strategic Leadership, 4.0
Wright State University 1978 — 1982
BA, Communications
ServiceNow – The Enterprise Cloud Company July 2015 - Present
ServiceNow September 2012 - July 2015
Vyatta, Inc April 2005 - November 2012
Zynga April 2010 - September 2012
Panorama Capital March 2006 - April 2010
Sylantro, Inc October 2006 - December 2008
Affinity Internet May 2004 - April 2007
Greenfield Networks September 2004 - December 2006
JPMorgan Partners May 2004 - March 2006
Proficient Networks 2001 - 2004
Skills
Cloud Computing, SaaS, Start-ups, Venture Capital, Product Management, Entrepreneurship, Business Development, Strategic Partnerships, Software Development, Business Strategy, Scalability, Mobile Devices, Data Center, Security, Strategy, Cisco Technologies, Enterprise Software, Go-to-market Strategy, Storage, Infrastructure, Virtualization, Networking, Distributed Systems, Leadership, IT Service Management, Management, Linux, Open Source, System Architecture, Network Security, Unix, Network Architecture, Architecture, Vendor Management, Enterprise Architecture, Information Technology, Network Administration, Servers, Integration, IT Strategy, Big Data, Perl, Mobile Applications, Hardware, Software Engineering, System Deployment, TCP/IP, Computer Security, Hadoop, Routing
Education
University of Colorado at Boulder 1984 — 1988
BS
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Automated Control Technology Partners March 2013 - May 2014
3vNet Inc. October 2012 - March 2013
AH Environmental Consultants March 2012 - October 2012
Scientific Research Corp February 2007 - March 2012
L-3 Communications Mobile-Vision May 2005 - February 2007
Intervoice October 1999 - July 2002
Astronet/Mitsubishi Electric 1992 - 1999
Skills
RF, Linux, RTOS, Microcontrollers, C, Embedded Systems, PHP, Java, MySQL, SQL, Device Drivers, Unix, Embedded Software, Embedded Linux, Embedded C, ARM, Software Development, Operating Systems, Electronics, Hardware, System Design, Software Engineering, System Architecture, Integration, Systems Design
Education
University of Central Florida 1980 — 1982
M.S., Mathematical Science
University of Central Florida 1975 — 1980
B.S., Statistics
ServiceNow – The Enterprise Cloud Company February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company December 2013 - January 2015
University of California San Diego Medical Center July 2012 - November 2013
Robbclan Productions January 2011 - August 2012
University of Utah September 2006 - June 2012
eBay February 2003 - September 2006
Affiliate Internet, Inc. January 2002 - February 2003
Salt Lake Community College April 1999 - January 2002
Skills
Mac OS X, Linux, Instructional Design, System Administration, E-Learning, Agile Project Management, Business Analysis, Six Sigma, PRINCE2, Course Development, Needs Analysis, Service NOW, Mac, Teaching, Windows, Analysis, Software Training, Microsoft Office, Writing, Social Media, Curriculum Design, Troubleshooting, SEO, Word, Technical Training, Excel, Customer Relations, HTML, Web Development, Web Design, Adobe Creative Suite, Public Speaking, Dreamweaver, Research, PowerPoint, Curriculum Development, Customer Service, Social Media Marketing, Documentation, Adult Education, Final Cut Pro X, Adobe Captivate 5, Learning Management..., Canvas, Dokeos, WebCT, Blackboard, Networking, OS X, Instructional Technology
Education
University of Phoenix 2003 — 2005
MAED, Distance Learning and Adult Education
University of Utah 1998 — 2002
BA, History, Classics
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Lyders Consulting July 2010 - Present
Intreis April 2013 - March 2015
Aon Consulting 2004 - 2010
Capital One 2002 - 2004
Capital One 2000 - 2002
Skills
SDLC, Vendor Management, PMO, Business Analysis, Business Process..., Process Engineering, Disaster Recovery, Process Improvement, IT Management, Risk Management, Change Management, Program Management, Compliance, Integration, Vendor Relations, MS Project, Outsourcing, Project Portfolio..., Business Continuity, Team Leadership, Customer Relations, Strategic Planning, SOX, Data Warehousing
Education
University of Virginia 1997 — 2001
Bachelor of Science, Systems Engineering, Management Information Systems
University of Maryland College Park 1995 — 1996
Summer Study, Engineering
ServiceNow – The Enterprise Cloud Company October 2014 - Present
ServiceNow - The Enterprise IT Cloud Company March 2014 - September 2014
EMC February 2013 - February 2014
EMC December 2011 - February 2013
EMC Corporation February 2011 - December 2011
EMC January 2010 - February 2011
Northwinds Abatement, Inc 2005 - April 2009
Skills
Information Security, Cloud Computing, Storage, Backup & Recovery..., Virtualization, Solution Selling, Disaster Recovery, SaaS, Deduplication, Salesforce.com, Enterprise Software, Channel Partners, New Business Development, Team Leadership, Long-term Customer..., Account Management, Sales Operations, Strategic Partnerships, Cold Calling, Sales, Storage Area Networks, Sales Process, Business Intelligence, Professional Services, Direct Sales, Lead Generation, Software Industry, Managed Services, Partner Management, Business Alliances, Demand Generation, Sales Enablement, Go-to-market Strategy
Education
University of Houston, C.T. Bauer College of Business 2005 — 2009
BBA, Major: Finance Minor: Sales
ServiceNow – The Enterprise Cloud Company December 2014 - Present
Intel Security April 2014 - December 2014
Adobe Systems October 2010 - April 2014
Alcatel-Lucent June 2008 - October 2010
Oracle April 2005 - June 2008
BiTMICRO Networks September 2004 - March 2005
Skills
Project Management, Channel, Marketing, SaaS, Management, Salesforce.com, Business Development, Business Alliances, Partner Management, Cross-functional Team..., Account Management, Enterprise Software, Cloud Computing, Solution Selling, Go-to-market Strategy
Education
University of California, Santa Barbara
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Visa March 2012 - June 2014
Hitachi GST August 2009 - December 2011
Radford Surveys + Consulting September 2008 - July 2009
Infovista Technology February 2007 - August 2008
Alara Wholefoods Inc. December 2005 - September 2006
Skills
CCP, Incentive Programs, Job Evaluation, Compensation Structure..., Salary, Market Pricing, Talent Management
Education
University of Southampton 2003 — 2004
MBA
University of Madras 2000 — 2003
Bachelors
ServiceNow – The Enterprise Cloud Company February 2015 - Present
Delphix August 2013 - November 2014
CA Technologies October 2011 - September 2013
CA Technologies March 2011 - December 2011
CA Technologies March 2009 - April 2010
CA Technologies March 2009 - April 2010
VMware April 2007 - March 2009
Mercury Interactive March 2004 - March 2007
VERITAS Software 1999 - 2004
Skills
Cloud Computing, SaaS, Virtualization, Solution Selling, Enterprise Software, Professional Services, Business Alliances, Channel, Sales Enablement, Go-to-market Strategy, Pre-sales, Salesforce.com, Software Industry, Partner Management, Channel Partners, Sales, Managed Services, Strategy, PaaS, Strategic Partnerships, Sales Process, Complex Sales, Direct Sales, Account Management, Data Center, Lead Generation, Storage, IT Strategy, CRM, Demand Generation, VMware, Baseball, Sales Management, HOOPS, Integration, Business Strategy, Agile Methodologies, Storage Virtualization, Leadership, Enterprise Storage, Channel Sales
Education
University of Portland
Bachelor of Business Administration (BBA), Business Administration and Management, General
Beaverton High School