ShoreTel Company
Industry: Telecommunications company
DescriptionShoreTel, Inc. was a telecommunications vendor providing unified communications for business. In 2017, the company was acquired by Mitel. Headquarters: Sunnyvale, California, United States Revenue: 359 million USD (2016) CEO: Don Joos (8 Aug 2013–) Founder: Edwin J Basart Founded: 1996 Subsidiaries: ShoreTel Pty. Ltd, ShoreTel UK Limited, ShoreTel GmbH
ShoreTel List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ShoreTel. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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ShoreTel Employees
ShoreTel December 2013 - Present
ShoreTel March 2013 - December 2013
ShoreTel April 2012 - March 2013
ShoreTel May 2011 - March 2012
Archer Technology Group, Inc. August 2006 - May 2011
Archer Technology Group, Inc. August 2006 - May 2011
Archer Group / Archer Technology Group February 2005 - August 2006
CB Consulting January 1998 - February 2005
Pinnacle Technology / Pinnacle Software June 2004 - October 2004
Project.net June 2002 - June 2004
Skills
Cloud Computing, Strategic Partnerships, Strategy, Unified Communications, Enterprise Software, Business Development, Go-to-market Strategy, Data Center, Business Alliances, Wireless, Pre-sales, Solution Selling, Virtualization, Selling, Managed Services, VoIP, IT Strategy, Security, Juniper, Network Design, Start-ups, Network Architecture, Technology Evaluation, Telecommunications, Strategic Alliances, Networking, Leadership, Telephony, SaaS, CRM, SIP Trunking, Business Strategy, Project Planning, Corporate Partnership..., VMware, Management, Integration, SIP, Corporate Development, Technology Trends, WAN, Channel Partners, Sales Process, Professional Services, Consulting, Channel, Entrepreneurship
Education
California State University-Bakersfield 2006 — 2008
Master of Business Administration (M.B.A.), Master of Business Administration (MBA)
California State University-Bakersfield 2000 — 2004
Bachelor’s Degree, Business Administration
JPL (NASA's Jet Propulsion Laboratory) June 2015 - September 2015
Caltech April 2015 - June 2015
ShoreTel June 2014 - September 2014
ShoreTel June 2013 - September 2013
Skills
Electrical Engineering, Embedded Systems, Hardware Development, Software Development, Electronics Hardware..., Software Engineering, Embedded Software, PCB design, Programming, FPGA, Software Design, Assembly Language, Java, Python, C++, Circuit Design, Circuit Analysis, Digital Signal..., Feedback Control Systems
Education
Caltech 2012 — 2016
Bachelor of Science (B.S.), Electrical Engineering
University of Iowa 2011 — 2012
Nondegree while in high school, Computer Science, 4.0
Concentrus October 2013 - Present
ShoreTel February 2008 - March 2012
Boost Mobile July 2002 - February 2008
Nextel September 1993 - July 2002
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1978 — 1982
BA
Oracle February 2014 - Present
ShoreTel January 2011 - January 2014
AT&T November 2006 - January 2011
AT&T November 2001 - December 2006
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Telecommunications, MPLS, Direct Sales, SIP Trunking, Co-location, Channel, Wireless, Cloud Computing, Telephony, SaaS, Sales Engineering, IP, Management, Channel Partners, Go-to-market Strategy, Sales, SIP, Professional Services, Sales Operations, Leadership, Salesforce.com, Customer Retention, Enterprise Software, CRM, Hosted Services, Data Center, Software Industry, Partner Management, Mobile Devices, Vendor Management, Networking, Demand Generation, IVR, Virtualization, Lead Generation, Business Development, Sales Presentations, B2B, Contact Centers, Business Intelligence, LAN-WAN, Strategy, Account Management, Sales Process, Sales Management, Strategic Partnerships
Education
Baylor University 1996 — 2001
Bachelors Degree, MIS
Catholic High School 1992 — 1996
High School Deploma
ShoreTel December 2013 - Present
ShoreTel March 2012 - December 2013
M5 Networks September 2011 - September 2012
M5 Networks April 2010 - September 2011
M5 Networks July 2007 - April 2010
Curves May 2005 - July 2007
Skills
SaaS, Recruiting, Call Center, Salesforce.com, Training, Team Leadership, Sales Management, CRM, Direct Sales, Account Management, Vendor Management, Sales, Networking, Customer Experience, Customer Retention, Sales Process
Education
Christopher Newport University 2001 — 2004
Bachelor of Arts, French
Global-Call November 2009 - Present
Perfect Video Conferencing 2009 - Present
Perfect Video Conferencing 2006 - 2013
ShoreTel July 2005 - June 2012
Xtelesis Corporation July 2006 - January 2009
Skills
VoIP, ShoreTel, LifeSize Video..., LAN-WAN, Telecommunications, Telecommunications..., MPLS, MPLS Networking, CCIE, CCNA, Unified Communications, Telephony, Video Conferencing
Education
California State University-Hayward - School of Business and Economics 2005 — 2007
Master's degree
The Catholic University of America
ZypMedia, Inc. June 2015 - Present
ShoreTel April 2013 - Present
Computer Science dept , Rutgers University September 2010 - September 2012
Goldman Sachs June 2012 - August 2012
bank of America Merrill Lynch June 2011 - August 2011
Skills
C, C++, Java, Php, SQL, MySQL, JavaScript, Matlab, jQuery UI, PHP
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2012
Masters, Computer Science
Anna University 2006 — 2010
Bachelor of Technology, Information Technology
ShoreTel April 2015 - Present
WebSoft April 2009 - Present
ShoreTel March 2014 - March 2015
USTAS Techologies, Inc November 2009 - March 2014
Auriga November 2007 - December 2008
Auriga November 2005 - November 2007
OJSC "ICL KME CS" (Kazan, Russia), Fujitsu Services Group February 2002 - November 2005
Institute of Applied Science, VA, USA December 2000 - February 2002
OJSC "ICL KME CS" (Kazan, Russia), Fujitsu Services Group July 1999 - December 2000
Rythm, Kazan, Russian Federation September 1994 - July 1999
Skills
Agile Methodologies, Software Engineering, C++, Software Development, XML, Linux, Pre-sales, Mobile Devices, Management, SQL, Scrum, .NET, Qt, Project Management, Distributed Systems, Embedded Linux, People Management, Architectures, Design Patterns, SQL/XML, HTML/CSS/Javascript/jQue..., Architecture, Embedded Systems, OOP, Mobile, Agile, Networking, IPC, Databases, Cloud Computing, Software Design, Embedded Software
Education
Kazan State University 1994 — 1999
Master, Computer Science
International Institute of Management LINK (former Distance Learning Centre) 2008 — 2010
Diploma, Management
Nexus - A Dimension Data Company 2014 - Present
FusionStorm 2011 - 2014
Secure Cloud Computing 2006 - 2011
ShoreTel 2004 - 2006
Juniper Networks 2003 - 2004
Cisco Systems 1999 - 2002
Lucent Technologies 1996 - 1999
Skills
Leadership, Networking, Professional Services, Computer Security, Security, Team Building, Sales, Analysis, SaaS, IT Management, Integration, Solution Selling, Pre-sales, Firewalls, Network Security, Data Center
Education
California State University-Chico
MBA/EE
Google March 2014 - Present
Carnegie Mellon University September 2013 - November 2013
ShoreTel June 2013 - September 2013
SUNY Binghamton EOP Tutorial Center January 2012 - May 2012
Skills
Java, C, C++, SQL, HTML, Python, MySQL, Eclipse, JSP, ASP.NET, SQL*Plus, Weka, Linux, OOP, Perl, Distributed Systems, Software Engineering, Algorithms
Education
Carnegie Mellon University 2012 — 2014
Master of Information System, MISM
SUNY Binghamton 2010 — 2012
Bachelor of Science (B.S.), Computer Science
Renmin University of China 2007 — 2010
Bachelor of Engineering (B.Eng.), Computer Science
ShoreTel September 2012 - Present
Sperry Topsider February 2012 - August 2012
Babycottons October 2011 - January 2012
Hanna Andersson August 2007 - October 2011
Hanna Andersson February 2003 - September 2007
Hanna Andersson November 2002 - February 2003
Advances in Medicine September 2001 - January 2002
Saint Vincent Breast Center 2002 - 2002
The Wiz A Cablevision Company January 1999 - February 2001
Skills
Merchandising, Inventory Management, Customer Service, Forecasting, Problem Solving, Personnel Recruiting, Customer Relations, Employee Relations, Employee Counseling, Training & Development, Employee Management, Employer Branding, Strategic Planning, Spanish, Visual Merchandising, Brand Loyalty, Brand Awareness, Microsoft Office, Microsoft Excel, Microsoft Word, POS, Customer Satisfaction, Customer Engagement, Customer Retention, Team Building, Outlook, Sales, Retail, Recruiting, Payroll, Store Operations, Retail Sales, Onboarding, Inventory Control, Teamwork, Loss Prevention, Fashion, Trend, Merchandise Planning, New Store Openings, Profit, Sourcing, Shrinkage, Driving Results, Trend Analysis, Management, Store Management
Education
Berkeley College 2005 — 2008
Bachelor of Business Administration Degree, Business Management
ShoreTel September 2012 - March 2014
ShoreTel November 2007 - September 2012
SS8 Networks September 2005 - November 2007
Sylantro Systems (now Broadsoft) October 2000 - September 2005
Lucent Technologies 1997 - 2000
Octel Communications 1997 - 2000
Silicon Valley Group 1994 - 1997
Skills
Unified Communications, Alliances, VoIP, Telecommunications, Go-to-market Strategy, Solution Selling, Strategic Partnerships, Product Management, SIP, Enterprise Software, Product Marketing, Channel Partners, Business Development, Partner Management, IP, Start-ups, Business Alliances, Program Management, Pre-sales, Networking, Integration, CRM, Management, Strategic Alliances, Strategy, Cross-functional Team..., Leadership, Marketing Management, Marketing Strategy, Contract Negotiation, Marketing, Mobile Technology, Vendor Management, Solutions Marketing, Telephony, SaaS, Cloud Computing, Managed Services
Education
University of Colorado at Boulder - Leeds School of Business 1992 — 1994
MBA
California State University-Chico
BS, Business, Marketing
ShoreTel March 2015 - Present
Carnegie Mellon Silicon Valley September 2014 - December 2014
Autodesk June 2014 - August 2014
Samsung Research India April 2012 - June 2013
Samsung India Software Operations August 2010 - April 2012
NSN - Nokia Solutions and Networks June 2010 - August 2010
ThoughtWorks January 2010 - May 2010
Skills
Android, C++, Digital Image Processing, C, Core Java, Mobile Devices, Ruby on Rails, Eclipse, JNI, Debugging, Mobile Applications, iOS, Cocos2d, Objective-C, Linux, Digital Audio, Perforce, Object Oriented Software, Camera Framework, Git, New Product Ideas, Embedded Systems, Matlab, OpenGL, Arduino, Audio Framework, Mobile VoIP, Web Development, RSpec, JSP, HTML, JavaScript, AngularJS, XML, Wireshark
Education
Carnegie Mellon University, Silicon Valley 2014 — 2014
Master of Science (M.S.) in Information Technology, Mobility
Carnegie Mellon University 2013 — 2014
Master of Science (M.S.) in Information Technology, Mobility
PSG College of Technology 2006 — 2010
Bachelor of Engineering (B.E.), Electronics and Communication Engineering
Shri Nehru Vidyalaya 1992 — 2006
Physical Sciences
West Short & Associates, P.C. October 2015 - Present
Darrell D. Zurovec pllc June 2015 - October 2015
Institute for Justice August 2013 - June 2015
Flahive, Ogden & Latson February 2013 - August 2013
Shoretel May 2011 - February 2012
AquaMesa Corp. September 2009 - December 2010
Hexcel Corporation May 2007 - April 2009
Roy O. Theiss January 2005 - April 2007
E-Z Does It Autos LLC November 2003 - November 2004
Wilton Adjustment Services July 2003 - November 2003
Skills
Notary Public, Office Management, Legal Assistance, Legal Writing, Legal Research, Lexis, CasePoint, Westlaw, QuickBooks, Research, Microsoft Office, Continuing Legal..., Writing, Outlook, Data Entry, Administrative..., PowerPoint, Invoicing, Budgets, Software Documentation, Government Contracts, Administrative Support, File Management, Scheduling, Bookkeeping, Budgeting, Administration
Education
Center for Advanced Legal Studies 2012 — 2013
Paralegal Certificate, Paralegal Studies, 3.43 GPA
Texas State University-San Marcos 2004 — 2009
English, Creative Writing
Visual Engagement December 2013 - January 2015
ShoreTel July 2011 - December 2013
Dell October 2010 - June 2011
OpenSource Experts November 2008 - October 2010
Cypress Semiconductor April 2008 - October 2008
Yahoo! September 2007 - March 2008
Symbiotic Networks August 2003 - March 2007
Ceecom Inc July 2001 - August 2003
Hummingbird March 2000 - June 2001
Geac Enterprise Solutions March 1998 - February 2000
Skills
Instructional Design, E-Learning, Training, Blended Learning, Multimedia, Learning Management..., Captivate, Camtasia, Instructor-led Training, Needs Analysis, Leadership, Distance Learning, Learning Management, Dreamweaver, Management, Technical Training, Program Management, Flash, Adult Education, Content Management, Photoshop, Film Production, Software Documentation, Web Design, Training Delivery, Technical Writing, After Effects, Premiere, Consulting, Presenter, Educational Technology, Video Production, Moodle, SharePoint
Education
Dalhousie University 1980 — 1984
BSc, Geology - Minor in Chemistry
Acadia University 1984 — 1986
mdiv, theology
ShoreTel May 2011 - August 2013
Synopsys October 2003 - May 2007
Brocade May 2000 - April 2003
Tandem - Compaq February 1997 - May 2000
ROLM PhoneMail - Siemens / IBM August 1985 - February 1997
GRiD Systems July 1982 - May 1985
Walter Dorwin Teague Associates Inc. May 1981 - June 1982
County of San Bernardino Management Services Division August 1977 - April 1981
Skills
Enterprise Software, Cross-functional Team..., Software Development, Project Management, Leadership, Product Development, Integration, Program Management, Software Engineering, Agile Methodologies, Product Marketing, Software Documentation, SDLC, Quality Assurance, Testing
Education
California State Polytechnic University-Pomona 1979 — 1982
Computer Science
ShoreTel July 2015 - Present
ShoreTel January 2014 - July 2015
LiveOps April 2013 - January 2014
Transcend United Technologies October 2005 - March 2013
ShoreTel January 2000 - October 2005
Skills
Unified Communications, Cloud Computing, Disaster Recovery, Enterprise Software, Product Management, Contact Centers, Mobile Devices, Troubleshooting, Routing, Networking, Testing, VoIP, SIP, System Administration, Telecommunications, Telephony, Managed Services, SaaS, Training
Education
Clarkson University
ShoreTel December 2014 - Present
ShoreTel October 2010 - November 2014
Agito Networks, Inc. April 2006 - September 2010
Cisco Systems May 2000 - April 2006
JetCell Inc. March 1999 - May 2000
Motorola July 1996 - March 1999
Advanced Computer Architecture July 1993 - August 1994
Skills
C/C++, SIP, WLAN, VoIP, 802.1X, SSL/TLS, X.509 Certificate, Secure LDAP, FIPS, Linux, WireShark, 802.1Q, Mobile OSes, TCP/IP Protocol suites, DHCP, DNS, ARP, 802.11 Protocol suites, Cisco Routers and..., IP-PBXes (Cisco, Avaya,..., Cellular Networks (GSM,..., Perl, Java, HTML, Shell Scripts, Makefile, 802.1x, Mobile Devices, Wireless, TCP/IP, C, Network Design, WiFi, Embedded Systems, IP, Security, Distributed Systems, Networking
Education
National University of Singapore 1994 — 1996
Master, Comuter Science
Tsinghua University 1988 — 1993
Bachelor, Computer Science, Outstanding Student Awards in all 5 Academic Years
Beijing Language and Culture University 1987 — 1988
Diploma, Chinese Language
ShoreTel May 2015 - Present
ShoreTel January 2008 - May 2015
Siemens September 1999 - January 2008
InnoMedia October 1997 - September 1999
YBM Technologies, Inc August 1992 - October 1997
Development Bureau of Control Systems June 1982 - August 1992
Skills
SIP, Linux, VoIP, Software Engineering, Telecommunications, IP, Unified Communications, Integration, Software Development, TCP/IP, H.323, Embedded Systems, VxWorks, Telephony, C++, C, Operating Systems, Troubleshooting, C#, Virtualization, Enterprise Software, Design Patterns, Embedded Software, SIP Trunking, Cloud Computing, Switches, Agile Methodologies, Multithreading, Ethernet, Java, Unix, ClearCase, Windows, System Architecture, Wireless, Perl, Product Management, Routing, WAN, Data Center, Shell Scripting, WebRTC
Education
National Technical University of Ukraine 'Kyiv Polytechnic Institute' 1982 — 1984
MS, Computer Science
National Aviation University 1976 — 1982
BS, Mechanical Engineering
ShoreTel January 2013 - Present
CA Technologies October 2012 - December 2012
Nimsoft August 2011 - October 2012
ShoreTel September 2010 - August 2011
ShoreTel March 2010 - September 2010
ShoreTel June 2008 - June 2010
Nortel Networks March 2003 - June 2008
Nortel Networks June 2000 - October 2002
Nortel Networks July 1998 - June 2000
Nortel July 1995 - July 1998
Skills
Webinars, Solution Selling, Unified Communications, VoIP, Managed Services, Channel Sales, Channel, SaaS, Telecommunications, Sales Engineering, Cloud Computing, Avaya, Strategy, Contact Centers, IVR, Sales Management, Data Center, IP, Wireless, Channel Partners, Leadership, Product Management, IT Management, Direct Sales, Salesforce.com, Go-to-market Strategy, Telephony, Call Centers, Business Alliances, Sales Process, Integration, IT Service Management, Product Marketing, Networking, Competitive Analysis, Cisco Technologies, Customer Satisfaction, Virtualization, Sales, Co-location, Partner Management, Selling, Vendor Management, Strategic Partnerships, SIP, SIP Trunking, Sales Enablement, CRM, Enterprise Software, Professional Services
Education
California State University-Los Angeles 1986 — 1989
Politcal Science
ShoreTel December 2013 - Present
ShoreTel November 2011 - December 2013
ShoreTel / M5 Networks June 2010 - November 2011
ShoreTel / M5 Networks January 2010 - June 2010
Frontier Communications February 2009 - December 2009
Skills
Training, Project Management, VoIP, Technical Support, Employee Training, Call Centers, Computer Hardware, Salesforce.com, Vendor Management, Customer Satisfaction, Managed Services, Sales, Telecommunications, Networking, CRM, Woodworking, Harp Making, Bartending, Training & Development, Training Administration, Profit Margins, Business Analysis, Financial Analysis, Gross Margin, Cloud Computing, Management
Education
The University of Texas at Austin 2015 — 2015
Managing Mental Agility, Mental agility
Monroe 2-Orleans BOCES Center for Workforce Development 2008 — 2009
Certificate, Computer Support Specialist
Home Schooled 1991 — 2003
K - 12, Grade school
PITS LLC January 2015 - Present
US Army February 2014 - Present
ShoreTel April 2012 - February 2014
M5 Networks November 2010 - April 2012
R.I.S.K. July 2006 - October 2009
Skills
C#, Microsoft SQL Server, SQL, .NET, Java, Visual Studio, JavaScript, MySQL, Software Development, ASP.NET, CSS, Object Oriented Design, XML, Linux, PHP, Agile Methodologies, Design Patterns, SOAP, ASP.NET MVC, OOP, WCF
Education
MUM 2009 — 2012
MS, Computer Science
Qafqaz Universiteti 2003 — 2007
BS, Computer Engineering
Bravium Consulting Inc, Accenture Project February 2015 - Present
ShoreTel December 2013 - February 2015
SunGard February 2010 - November 2013
SunGard October 2006 - January 2010
Kwik Kopy / CopyClub 1995 - 2005
Skills
Data Center, Service Delivery, SLA, Incident Management, Software Project..., Infrastructure project..., Account Management, Service-now ITSM, Business Analysis, Sla, Project Management, IT Service Management, CRM, IT Management, Management, Project Planning, Managed Services, Program Management, Oracle, SharePoint, Vendor Management, IT Strategy, Integration, Leadership, Process Improvement, Business Development, Security, Business Continuity, ITIL, Troubleshooting, PMP, Virtualization, Networking, Cloud Computing, Outsourcing, SaaS, Agile Methodologies, Enterprise Software, Business Process, Change Management, Servers, Databases
Education
University of Houston, Victoria 2008 — 2011
MSCIS, Computer information System, GPA in Major 3.92, Overall GPA 3.85
California State Polytechnic University-Pomona 1991 — 1995
Bachelors of Science, Manafacturing
Space Systems Loral April 2014 - Present
Hewlett Packard Enterprise 2015 - 2015
Hewlett Packard Enterprise 2015 - 2015
UCLA SEASNet Computing Facility February 2012 - February 2014
Raytheon Missile Systems July 2013 - January 2014
ShoreTel June 2013 - July 2013
MentorSEAS, the official UCLA Engineering school-wide mentorship program September 2012 - June 2013
California NanoSystems Institute September 2011 - February 2012
Maggie Morrisson Speech Lab, Ohlone College, Fremont, CA January 2011 - May 2011
Skills
Matlab, Pspice, ModelSim, C++, Verilog, Analog Circuit Design, Programming, Cadence Virtuoso, Circuit Design, C, Linux, Embedded Systems, Digital Circuit Design, Electrical Engineering, Windows, Signal Processing, Cadence Spectre, RF design, SPICE, Labview, Software Engineering, Numerical Analysis, Feedback Control Systems, Regression Testing, TCL, Tcl-Tk, Selenium Testing, Selenium, Numerical Simulation, Eagle PCB, Amplifier Design, NI LabVIEW, Technology Management, Spectre, Automated Software..., Amplifiers, SISOTool, RF Engineering, RF Test, Testing
Education
UCLA 2011 — 2014
Bachelor of Science (B.S.), Electrical Engineering
Chabot College
De Anza College
Ohlone College
Keller Williams Realty, Austin Southwest Market Center June 2013 - September 2013
Parkside Community Montessori School May 2013 - September 2013
Dolce Salon Austin May 2013 - July 2013
Taco Deli June 2013 - June 2013
Austin Properties Group April 2013 - May 2013
Key Ovation October 2012 - April 2013
Keller Williams Realty, Austin Southwest Market Center February 2011 - November 2012
ShoreTel August 2010 - February 2011
Key Ovation LLC October 2008 - June 2010
IdentiPHI Inc April 2008 - April 2009
Skills
Windows Server 2003, Servers, VPN, Routers, Troubleshooting, Customer Relations, Switches, Problem Solving, Computer Hardware, Microsoft Office, VoIP, Network Administration, Telecommunications, Disaster Recovery, Call Center, System Administration, Citrix, Active Directory, Windows, Documentation, Cisco, Windows Server, Customer Service, Operating Systems, Software Documentation, Microsoft Exchange, Security, Technical Support, Hardware, WAN, Networking, System Deployment, Integration, IT Service Management, Printers, Help Desk Support, Software Installation, Enterprise Software, Virtualization, Data Center, SAN, TCP/IP, VMware ESX, Firewalls, Network Security, Network Design, Wireless Networking, Vendor Management, DNS, Windows 7
Education
Austin Community College 2013 — 2016
North Salem High School 1991 — 1994
Diploma, Electronics
Google Inc., for Etouch systems August 2014 - Present
Cisco Systems April 2013 - January 2014
Avistar Communications Corporation June 2012 - November 2012
ShoreTel December 2009 - March 2012
Design Reactor March 2009 - April 2009
Electronics for Imaging 2009 - 2009
portnov computer school 2009 - 2009
Citrix Systems Inc 2006 - 2009
3M India Ltd., April 2003 - September 2004
Customer First Services Inc., October 2001 - November 2002
Skills
Test Automation, Testing, Test Planning, SIP, Test Cases, Regression Testing, QTP, Quality Center, SDLC, Requirements Analysis, Perl, Software Quality..., Agile Methodologies, Quality Assurance, Linux, Integration
Education
Bangalore University
Bachelors, Telecommunications Engineering
Portnov Computer School
SQA Certificate, SQA
ShoreTel January 2014 - Present
Cisco Systems June 2012 - December 2013
AT&T July 2011 - June 2012
BT August 2010 - June 2011
Globacom June 2008 - August 2010
NTL/Telewest(Now part of Virgin Media), Kent,United Kingdom November 2005 - May 2006
Skills
Network Administration, Telecommunications, Network Design, GSM, QoS, Troubleshooting, CCNA, Cisco Technologies, Routing
Education
University of Greenwich 2004 — 2005
MSc, Electrical & Electronic Engineering
Ahmadu Bello University 1997 — 2003
B.Eng, Electrical Engineering
Tech Mahindra Americas Inc February 2015 - Present
Tech Mahindra Americas Inc February 2012 - January 2015
ShoreTel May 2011 - January 2012
IBM January 2010 - May 2011
Upward Bound Projects CSU, Chico, CA February 2008 - December 2009
Skills
C++, Java, Perl, Oracle 10g, DB2, Testing, Device Drivers, SQL, Automation, Debugging, Root Cause Analysis, Test Automation, Oracle, Operating Systems, SDLC, Microsoft SQL Server, Linux, Unix, Test Planning, Databases
Education
California State University-Chico 2007 — 2010
Masters, Computer Science
University of Pune
Bachelor's Degree, Computer Engineering
Coho Data Inc March 2014 - Present
Coho Data March 2014 - Present
Nutanix Inc July 2011 - March 2014
Extole August 2010 - June 2011
Syngenta February 2010 - August 2010
ShoreTel June 2009 - February 2010
Monolithic Power Systems July 2006 - December 2008
SonicWALL September 2004 - June 2006
SOAProjects April 2004 - September 2004
Eimac April 2001 - April 2004
Skills
Change Management, QuickBooks, Microsoft Excel, Management of Startup..., Financial Accounting, Netsuite & Netsuite..., Inventory Management, Mergers & Acquisitions, Accounting, Cash Flow, Auditing, Sarbanes-Oxley Act, Internal Controls, Revenue Recognition, Cost Accounting, SEC filings, Forecasting, Start-ups, Finance, Internal Audit, Financial Reporting, Leadership, Budgets
Education
California State University-Chico 1987 — 1989
BS
California State University-Chico
B.S. Accounting, minor Computer Science
ShoreTel July 2008 - Present
Siemens January 2000 - April 2008
Skills
ClearCase, Test Automation, SIP, Agile Methodologies, Testing, Scrum, Quality Center, Quality Assurance
Education
California Polytechnic State University-San Luis Obispo 1996 — 1997
Master
Sungkyunkwan University
Bachelor
LiveOps September 2015 - Present
ShoreTel September 2013 - September 2015
Bank of America December 1997 - August 2013
Bank of America May 2011 - February 2012
Bank of America February 2005 - August 2011
Fleet Bank 2001 - 2004
Fleet Credit Card Services 1998 - 2001
Advanta 1996 - 1997
Skills
Banking, Commercial Banking, Service Management, Risk Management, Change Management, Enterprise Architecture, Financial Services, Project Portfolio..., Vendor Management, Problem Management, Incident Management, ITIL, Business Analysis, Performance Consulting, Configuration Management, SharePoint, Project Management, Credit, Relationship Management, Loans, Credit Cards, SDLC, Retail Banking, Six Sigma, Strategic Planning, Mortgage Lending, Disaster Recovery, IT Strategy, Portfolio Management, Process Improvement, Operational Risk..., Customer Service, Management, PMO, Program Management, Commercial Lending, Visio, Leadership, Staff Development, Call Centers, Financial Risk
Education
CLC 1995 — 1997
Associates, ITSP
Bucks County Community College 1991 — 1993
Elementary Education
Archbishop Wood 1987 — 1990
ShoreTel January 2015 - Present
Cascade Orthopedic Supply March 2014 - February 2015
Fujitsu June 2014 - August 2014
California State University, Chico May 2011 - March 2014
Fujitsu June 2013 - August 2013
California State University, Chico November 2011 - May 2012
Skills
Business Process..., Java, Enterprise Architecture, Project Management, Database Modeling, Oracle, Marketing, Leadership, PowerPoint, Team Leadership, Teamwork, Time Management, Management, Public Speaking, Social Networking, Social Media
Education
California State University-Chico 2010 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Summit High School 2006 — 2010
ShoreTel April 2014 - Present
ShoreTel September 2012 - April 2014
ShoreTel December 2010 - September 2012
College of Staten Island, City University of New York May 2007 - July 2011
Avantis Swimming Academy August 2009 - January 2011
B'Yahad February 2007 - September 2007
Fine Art Fotos June 2003 - September 2004
Education
City University of New York-College of Staten Island
Bachelor of Arts, Sociology and Anthropology
U.S. Money Reserve October 2012 - Present
ShoreTel January 2012 - July 2012
ShoreTel June 2010 - January 2012
GCS Technologies, Inc. March 2009 - June 2010
Verizon Business July 2008 - November 2008
PPD November 2007 - July 2008
RenewData June 2007 - November 2007
mPower Labs 2007 - 2007
Direct Capital Securities 2007 - 2007
Harris and Harris December 2006 - December 2006
Skills
Active Directory, VoIP, Windows, Documentation, Avaya, Servers, Project Planning, Windows Server, Windows Server 2003, System Administration, Troubleshooting, Computer Hardware, VMware, Hardware, DNS, ShoreTel, Technical Writing, Software Documentation, Cisco Technologies, VPN, Operating Systems, Routers, Disaster Recovery, Network Administration, Switches, Linux, Technical Support, Networking, Help Desk Support, SharePoint, Hyper-V, TCP/IP, Enterprise Software, Unified Communications, Virtualization, Enterprise Architecture, LAN-WAN, WAN, High Availability, Infrastructure, Data Center, Telephony, Firewalls, VMware ESX, Cisco IOS, Citrix, Network Architecture, System Deployment, SAN, Wireless Networking
Education
Austin Community College 2004 — 2006
Music Business, Physics, MIS
Oddcast July 2014 - Present
ShoreTel August 2012 - November 2013
HT Systems January 2011 - August 2012
SiRRAN Communications Ltd May 2008 - July 2011
Noodle / LogicStar 2004 - 2008
USTeleNet 1998 - 2004
Argent Software 1993 - 1998
Skills
SS7, Telecommunications, Java, SQL, C++, SIP, GSM, UMTS, Programming, 3G, Perl, Linux, VoIP, IP, XML, Telecommunications..., Telecommunication..., Website Development, Embedded Systems, Integration, Subversion, jQuery, 2G, CDMA, PHP, Software Development, Telecommunications..., ClearCase, Mobile Devices, Managed Services, Pre-sales, Agile Methodologies, Telephony, IIS, ATM networks, Telecommunications..., TCP/IP, Web Analytics, WAN, Algorithms, Routing, Wireless, ASP.NET, Broadband, Shell Scripting, Embedded Software, Web 2.0, Unix, Cisco VoIP, Unified Communications
Education
Columbia University in the City of New York 1980 — 1989
MA, Applied Math
City University of New York
Marine Biology and Oceanography
ShoreTel July 2015 - Present
ShoreTel July 2014 - July 2015
Bryant & Stratton College January 2013 - May 2014
Mr Fussy March 2007 - January 2013
Henrietta Building Supply January 2004 - March 2007
ABC Supply March 2003 - October 2003
ABC Supply February 2002 - March 2003
US Navy February 1986 - January 2002
Skills
Recruiting, Budgets, Process Improvement, Microsoft Excel, Networking, Time Management, Outlook, Social Networking, Team Leadership, Leadership Development, Social Media, Microsoft Word, Event Planning, Project Management, Advertising, Program Management, Small Business, Project Planning, Teaching, Inventory Management, Windows, Sales Operations, Insurance, Social Media Marketing, Entrepreneurship, Customer Satisfaction, Analysis, Employee Benefits, Online Marketing, Payroll, Business Development, System Administration, Organizational..., Marketing Communications, Strategy, Purchasing, Public Relations, Business Planning, Change Management, Customer Retention, Retail, Teamwork
Education
Bryant and Stratton College 2013 — 2014
Associate of Arts and Sciences (AAS) Network Technology, Network and System Administration/Administrator, 4.0
ShoreTel October 2010 - January 2015
Agito Networks (acquired by ShoreTel, Inc.) February 2009 - October 2010
U4EA Technologies March 2007 - December 2008
Alcatel-Lucent September 2005 - April 2007
Entrisphere (now Ericsson) July 2005 - September 2005
InterNetwork November 2002 - August 2004
Terayon May 2001 - August 2002
CopperCom November 1998 - December 2001
Globalstar / Loral Aerospace September 1995 - September 1997
Sage Instruments July 1988 - September 1995
Skills
FrameMaker, Single Sourcing, Technical Communication, Software Documentation, Technical Documentation, SnagIt, Editing, Telecommunications, Information Architecture, Manuals, Technical Writing, Product Management, Networking, Telephony, Mobile Devices, Unified Communications, Content Management
Education
San Francisco State University 1985 — 1988
Journalism, Education, Special Education, Child Psychology, English
Cabrillo College 2008 — 2009
ASL (American Sign Language)
Black Box Network Services - NACS March 2015 - Present
ShoreTel July 2013 - March 2015
ShoreTel January 2012 - June 2013
ShoreTel October 2009 - December 2011
ShoreTel January 2007 - October 2009
Sprint June 1998 - December 2006
Sprint, Sprint LTD, Embarq 1998 - 2006
Cincinnati Bell 1995 - 1997
Skills
Unified Communications, VoIP, Telephony, Managed Services, Telecommunications, Solution Selling, SIP, Sales Engineering, Wireless, MPLS, IP, Ethernet, SIP Trunking, WAN, Co-location, Direct Sales, Channel Partners, Channel, SaaS, Call Centers, Avaya, Cisco Technologies, Professional Services, Strategic Partnerships, Cloud Computing, Sales, Fishing, Enterprise Software, Mobile Devices, Salesforce.com, Selling, Data Center, LAN-WAN, Contact Centers, IP PBX, Go-to-market Strategy, Mobile Communications, Network Security, Product Management, Virtualization, Unified Messaging, Wireless Networking, IVR, Pre-sales, salesforce, Team Leadership, Leadership Development, Team Mentoring
Education
Cleveland State University 2003 — 2005
MBA, Business Administration and Management, General
Ohio University 1993 — 1998
Bachelor, Electrical Engineering
Ruckus Wireless June 2015 - Present
Cisco Systems March 2012 - Present
Lifesize Communications, a Logitech Company 2010 - October 2012
ShoreTel 2007 - 2010
Metronome LLC 2003 - 2006
Skills
Telepresence, Unified Communications, Channel, Business Development, Solution Selling, Cross-functional Team..., Selling Skills, Strategy, Channel Partners, Product Marketing, Telephony, Data Center, SaaS, VoIP, Competitive Analysis, Video Conferencing, Cisco Technologies, Managed Services, Management
Education
California State University-San Marcos - College of Business Administration 1998 — 2001
Bachelors, Business Administration
Noble Systems August 2015 - Present
Windstream Communications July 2013 - July 2015
ShoreTel October 2011 - June 2013
ShoreTel December 2007 - October 2011
Mitel, Inc November 1997 - December 2007
Clemson University January 1990 - November 1997
United States Marine Corps January 1985 - January 1989
Skills
Telephony, Telecommunications, Unified Communications, Channel Partners, SIP Trunking, SIP, Managed Services, IVR, Enterprise Software, Contact Centers, Call Centers, Solution Selling, MPLS, Wireless, Avaya, Cloud Computing, Sales Engineering, Unified Messaging, IP PBX, Hosted Services, Call Center, Pre-sales, WAN, Data Center, Voice Mail, Co-location, Go-to-market Strategy, LAN-WAN, Telepresence, Cisco Technologies, SaaS, Workforce Management, Professional Services, Solutions Marketing, Salesforce.com, Call Logging, Network Design, Sales Process, Network Architecture, Mobile Devices, Switches, Video Conferencing, Cloud
Education
Clemson University 1992 — 1996
Mitel April 2013 - Present
ShoreTel May 2007 - February 2013
Covad June 2004 - May 2007
Covad (GoBeam) January 2002 - June 2004
PictureTel 1992 - 1999
Skills
VoIP, Unified Communications, Telecommunications, Channel, Managed Services, Wireless, SaaS, Solution Selling, Cloud Computing, Go-to-market Strategy, SIP Trunking, Salesforce.com, Direct Sales, Channel Partners, Hosted Services, Start-ups, IP, Strategic Partnerships, Co-location, Channel Sales, Sales, Business Sale, Video Conferencing, MPLS, Strategy, Product Management, Telephony, Enterprise Software, Executive Management, SIP, Sales Management, Mobile Devices, Professional Services, Management, Broadband, Sales Operations, Leadership, P&L Management, Business Alliances, Program Management, Product Marketing, Demand Generation, Data Center, Networking, Sales Enablement, Call Centers, Partner Management, Sales Engineering, IP PBX, PRI
Education
California State University-Sacramento 1974 — 1978
Bachelor of Science in Business Administration, Concentration in Marketing
Vibrant Media 2012 - April 2014
ShoreTel 2010 - 2012
Academy IT 2004 - 2010
Savings Bank of the Russian Federation 2001 - 2004
Skills
Windows Server, Windows, Administration, Customer Service, vSphere, Nagios, UC, Clustering, Security, Group Policy, WSUS, Hyper-V, Windows Server 2008, DHCP, DNS, Active Directory, System Administration, Unified Communications, Servers, VoIP, System Deployment, Cluster, Networking, Microsoft Exchange, Virtualization, VMware ESX, WINS, Microsoft SQL Server, Citrix, IT Service Management, Software Installation, Microsoft Technologies, Information Technology, SCCM, Lync Server 2013, Windows Server 2012, Dell PowerEdge Servers, VMware, Disaster Recovery, IIS, Lync
Education
Volgograd State University 1985 — 1992
Masters, Radiophysics and electronics
ShoreTel August 2009 - Present
Borland November 2007 - July 2009
BeautyMax September 2005 - October 2007
Philips Optical Storage April 2004 - August 2005
Alcoa AFL Automotive February 2003 - March 2004
Siemens ICM January 1999 - October 2002
Skills
Credit Management, Credit, Customer Satisfaction, Financial Analysis, Accounts Receivable, Finance, Account Reconciliation, SAP, Financial Services
Education
California Polytechnic State University-San Luis Obispo 1984 — 1988
Bachelors, Business
ShoreTel January 2015 - Present
ShoreTel October 2011 - December 2014
ShoreTel November 2008 - October 2011
Mitel January 2006 - November 2008
Inter-Tel Technologies June 2003 - December 2005
TFHC, Inc. April 1997 - June 2003
Skills
Unified Communications, VoIP, PBX, Telephony, IP Networking, LAN/WAN, Enterprise Software, CCNA, Network Design, Voice, LAN-WAN, IP, Managed Services, Direct Sales, Solution Selling, SIP, Cisco Technologies, Networking, Mobile Devices, Pre-sales, Telecommunications, Wireless, SaaS, SIP Trunking, MPLS, Contact Centers, WAN, Co-location, Ethernet, Video Conferencing, Hosted Services, Sales Engineering, Unified Messaging, IVR, Avaya, T1, IP PBX, Cloud Computing, Channel Partners, Professional Services, TDM, Call Centers
Education
California State University-Long Beach - College of Business Administration 2002 — 2004
Management Information Systems
Golden West College 2000 — 2002
Computer Science
University of Rochester 1995 — 1996
None
ShoreTel June 2014 - Present
Lightower Fiber Networks January 2012 - May 2014
One Communications September 2004 - January 2012
Conversent Communications September 2004 - January 2012
Earthlink Business September 2004 - January 2012
AutoTrader.com May 2003 - August 2004
AutoTrader.com February 2001 - August 2003
Enterprise Rent-A-Car May 1995 - February 2001
Skills
Problem Solving, Customer Satisfaction, Success Stories, Consultative Selling, Data Center, Solution Selling, Colocation, New Business Development, Ethernet, WAN, Fiber, Internet Services, Fiber Optics, Selling, Co-location, Managed Services, Metro Ethernet, Hosted Services, Unified Communications, MPLS, Direct Sales, Cold Calling, Telecommunications, Sales Process, Cloud Computing, SIP, IP, LAN-WAN, Network Design, Optical Fiber, VoIP, Cisco Technologies, SIP Trunking, Telephony, Sales Operations, Wireless, SaaS, Sales, Professional Services, Networking, Channel Partners, Account Management, Enterprise Software, T1, Sales Engineering, DSL, MPLS VPN, Broadband, Strategic Partnerships, Carriers
Education
City University of New York-Hunter College 1990 — 1995
BA, Economics
The College of Wooster 1986 — 1989
The Collegiate School 1978 — 1986
ShoreTel February 2012 - Present
MVP Health Care June 2008 - February 2012
Nicholas H. Noyes Memorial Hospital February 2007 - September 2007
Skills
Coding and Billing..., Telecommunications, Medical Coding, HIPAA, Windows, Call Centers, Access, CPT, ICD-9, Medical Billing, Managed Services, Management, Customer Service, Microsoft Office, Salesforce.com, Solution Selling, Vendor Management
Education
Alfred State College - SUNY College of Technology 2005 — 2007
Associate of Science (A.S.), Registered Health Information Technology
Arkport Central School
Diploma, I majored in English and Science
ShoreTel September 2013 - Present
ShoreTel February 2011 - September 2013
Cox Business March 2008 - February 2011
Windstream Communications April 2003 - March 2008
Allegiance Telecom May 2002 - March 2003
Enterprise Rent-A-Car May 1999 - May 2002
Skills
Sales, Marketing, Telecommunications, Selling, Co-location, New Business Development, Networking, Enterprise Software, Cloud Computing, Managed Services, Account Management, Sales Management, Direct Sales, Sales Operations, Business Development, MPLS, Salesforce.com, Cisco Technologies, VoIP, Solution Selling, Management, Wireless, Leadership, Unified Communications
Education
Baylor University - BA, John Brown University MBA 2010 — 2010
John Brown University 2008 — 2010
Master of Business Administration (MBA), International Business
Baylor University 1995 — 1999
Bachelor of Arts (B.A.)
Shoretel 2013 - Present
ShoreTel 2010 - 2013
ShoreTel 2004 - 2010
New Plan Excel Realty Trust (now Centro Properties Group) January 2002 - December 2003
Skills
Unified Communications, Account Management, VoIP, Managed Services, Telecommunications, Sales, SaaS, Salesforce.com, Strategy, Solution Selling, Business Analysis, Business Development, Business Planning, Business Process..., Business Strategy, CRM, Call Centers, Channel, Channel Partners, Cloud Computing, Customer Service, Enterprise Software, IP, Leadership, MPLS, Management, Marketing, Marketing Strategy, Microsoft Office, Product Development, Product Management, Project Management, Selling, Social Media Marketing, Strategic Partnerships, Telephony, Vendor Management
Education
City University of New York-Baruch College - Zicklin School of Business 1996 — 2001
Bachelor of Business Administration (BBA), Marketing
ShoreTel July 2013 - Present
Skills
SIP, Unified Communications, VoIP, Video Conferencing, Contact Centers, Virtualization, WAN, Mobile Computing, MPLS, Enterprise Software, Managed Services, Telephony, SIP Trunking, Data Center, Solution Selling, Channel Partners, Co-location, Wireless, Hosted Services, SaaS, Salesforce.com, Sales Engineering, Telecommunications, IP, LAN-WAN, Direct Sales, Ethernet, PRI, T1, IVR, Professional Services, Cisco Technologies, Cloud Computing, Call Centers
Education
California State University-Long Beach - College of Business Administration 1999 — 2002
BS
Orange Coast College 1995 — 1998
Associates
ShoreTel November 2007 - Present
Accenture Division June 2006 - November 2007
ProVision Communications December 2004 - June 2006
Integra Telecom November 1999 - December 2004
Skills
Solution Selling, Unified Communications, SaaS, Telecommunications, Cloud Computing, VoIP, Data Center, Sales Engineering, Pre-sales, Closing Deals, Networking, Product Management, Start-ups, Telephony, Channel Partners, Strategy, Ethernet, SIP, Managed Services, MPLS, Selling, Professional Services, Avaya, Salesforce.com, Co-location, Sales Operations, Outsourcing, IP, Sales Management, Sales Presentations, Sales Process, Deal Closure, Security, Business Development, Management, Partner Management, Demonstrations, Telecommunications..., Contact Centers, Product Demonstration, Mobile Devices, Wireless, Channel Management, Technical Presentations, Enterprise Architecture, Software Sales, Whiteboarding, Business Travel, Enterprise Software, Enterprise Data Modeling
Education
Western Governors University 2015 — 2017
Master of Business Administration (M.B.A.), Technology Mgmt
Washington State University 1996 — 1999
Bachelor's degree, Public Relations, Advertising, and Applied Communication
BYU-Idaho 1993 — 1994
Marriott International April 2015 - Present
Marriott Hotels July 2014 - April 2015
Courtyard by Marriott April 2013 - July 2014
Cinemark May 2012 - April 2013
The Westin San Francisco Market Street June 2012 - December 2012
CSUEB 50th Anniversary of the HRT Department April 2012 - October 2012
Luck of the Irish Casino Extravaganza January 2012 - March 2012
Kappa Xi Retreat 2011,2012 September 2011 - February 2012
Kappa Xi June 2011 - January 2012
ShoreTel August 2011 - December 2011
Skills
Event Planning, Event Management, Basic American Sign..., Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Time Management, Social Networking, Microsoft Excel, Inventory Management, Cashiering, Data Entry, Food & Beverage, Delphi, FOSSE, TIPS Certified, Micros, Kronos, Outlook, Hospitality, Hotels, Restaurants
Education
California State University-East Bay 2008 — 2012
Bachelor of Science (B.S.), Hospitality
ShoreTel April 2015 - Present
LG Electronics USA, Inc. June 2010 - January 2015
LG Electronics Alabama, Inc. May 2006 - June 2010
LG Electronics MobileComm. USA, Inc May 2004 - August 2005
LG Electronics Corporate Learning Center April 2002 - May 2004
Brigham Young University Marriott School of Management June 2001 - April 2002
Brigham Young University, Kennedy Center International Study Programs August 1999 - June 2001
Skills
Succession Planning, Consumer Electronics, Performance Management, Employee Engagement, Employee Relations, Talent Management, Organizational..., Instructional Design, Onboarding, HR Policies, Talent Acquisition, Benefits Administration, Compensation & Benefit, HRIS, Employee Benefits, Training Delivery, Employee Training, Deferred Compensation, Account Management, Organizational Design, Mobile Communications, Coaching, Strategy, Recruiting, Organizational..., Employment Law, Conflict Resolution, HR Consulting, Employer Branding, Leadership Development, Team Building, Leadership, Strategic Planning, Training, Team Management, Personnel Management, Vendor Management, Management, Process Improvement, Sourcing, Cross-functional Team..., Retail, Human Resources, Performance Appraisal, Workforce Planning, Change Management, Team Leadership, HR Transformation, Learning Management, Negotiation
Education
Brigham Young University 2001 — 2006
Master's Degree, Organizational Behavior Studies
Brigham Young University 1993 — 2001
Bachelor's Degree, Korean Studies & International Relations
ShoreTel July 2011 - Present
JPMorgan Chase June 2007 - July 2011
Wells Fargo July 2005 - December 2006
Vignette 2003 - 2005
Skills
CRM, Sales, Cold Calling, New Business Development, Customer Satisfaction, Marketing, Management, Account Management, Solution Selling, Cloud Computing, Salesforce.com, Direct Sales, SaaS, Telecommunications, Strategic Partnerships, Direct Marketing
Education
Baylor University 1998 — 2002
B.A, Communications
Oracle December 2014 - Present
Cisco Systems Inc. October 2012 - December 2014
Cisco Systems Inc. February 2010 - October 2012
Cisco System, Inc. October 2008 - February 2010
ShoreTel January 2006 - October 2008
Novariant, Inc. August 2002 - December 2005
Hibernia National Bank March 2000 - August 2002
Tulane University September 1999 - March 2000
Skills
Product Management, Cross-functional Team..., Linux, Software Development, Cloud Computing, Embedded Systems, C, C++, Agile Methodologies, Java, SIP, Shell Scripting, VxWorks, Wireless, GNU Debugger, UDP, SNMP, Sales Management, Customer Relations, Customer Service, Customer Support, CCIE, VMware VCP, Microsoft MCSE, Stanford PMP, Security Technology, Strong Business Acumen, enterprise software and..., Technical Marketing, Data Center Management, Service Provider..., Storage Solutions, Cyber-security, Threat & Vulnerability..., Supply Chain Management, Supplier Management, Sales Trainings, presentation and..., Trust Technology, Go-to-market Strategy, New Market Expansion, New product..., Network management..., Competitive analysis,..., White papers, Product..., Partner Management, Ethernet Switching, GPS technology, GPS..., touch screen GUI..., Business Intelligence,...
Education
Stanford University, Advanced Product Management, Strategic Decision and Risk Management 2010 — 2011
PMP, SAPM & SDRM, Certification
Tulane University 1997 — 1998
Research Assistant, Electrical Engineering
Beijing Institute of Technology 1994 — 1997
Master's degree, Electrical Engineering
Beijing Institute of Technology 1990 — 1994
BS, Electrical Engineering
ShoreTel January 2015 - Present
ShoreTel May 2014 - January 2015
Align Technology (Invisalign) February 2013 - April 2014
Align Technology (Invisalign) September 2009 - February 2013
Cisco October 2008 - September 2009
Silicon Graphics (SGI) October 2006 - October 2008
Tranax Technologies March 2006 - October 2006
Advanced Data Exchange January 2005 - March 2006
National Multiple Sclerosis Society, Silicon Valley Chapter October 2002 - January 2005
Echelon Corporation May 2000 - October 2002
Skills
Demand Generation, Marketing Communications, Salesforce.com, Email Marketing, Lead Generation, Direct Marketing, Integrated Marketing, CRM, Trade Shows, Sales Operations, Event Management, Marketing, Marketing Operations, Campaign Management, Data Modeling, Regression Testing, Reporting & Analysis, Vendor Management, Operating Budgets, Cost Per Acquisition, Marketing Strategy, Strategic Planning, Marketing Automation, Market Research, Project Management, Medical Devices, Data Analysis, Web Analytics, Digital Strategy, Content Marketing, Direct Response, Customer Segmentation..., Agency Relationship..., Collateral Management, Strategic Policy..., Public Relations, Resource Management, Propensity Modelling, Enterprise Software
Education
California State University-Sacramento 1995 — 1999
BA, History
Symantec August 2013 - Present
Veritas Technologies LLC August 2013 - Present
Chief Technology Advisors LLC January 2010 - Present
ShoreTel June 2012 - July 2013
CenturyLink July 2011 - June 2012
Sigma Solutions, Inc. October 2010 - July 2011
LAM Technology August 2008 - October 2010
AT&T July 1998 - August 2008
ADT Security Services July 1996 - July 1998
Skills
Unified Communications, VoIP, MPLS, Telecommunications, SIP, Disaster Recovery, Hosting, Cloud Computing, Voice & Data Convergence, Internet Services, IP, Solution Selling, Networking, Security, Enterprise Software, Cisco Technologies, Data Center, Storage, Wireless, Managed Services, Virtualization, Sales Operations, Wireless Networking, Telephony, VMware, Selling, Troubleshooting, Business Development, WAN, SaaS, Management, Professional Services, Co-location, Direct Sales, Call Centers, Channel Partners, B2B, Go-to-market Strategy, Video Conferencing, Pre-sales, Strategic Partnerships, Ethernet, Salesforce.com, Leadership, Mobile Devices, Sales, Vendor Management, Sales Process, Account Management, Hardware
Education
Oral Roberts University 2007 — 2008
Completed 1/3 of Credits Towards MBA Degree
Rhema Bible College 1994 — 1996
Biblical Studies
Anderson University 1990 — 1994
Bachelors, Marketing
San Francisco bay area companies 2009 - 2014
ShoreTel 2006 - 2008
NetIQ 2003 - 2005
SmartForce 1999 - 2002
CCI/Triad 1990 - 1999
Skills
Video camera operation..., Video post production, Graphics and general..., Video Camera, Post Production, Multimedia, Video Production, Editing, Sound, Video, Dreamweaver, Dependable Team Player, Photoshop, Final Cut Pro, Flash, User Experience, Video Editing, Social Media Marketing, Social Media
Education
California State University-Long Beach 1976 — 1980
Bachelor of Arts, Radio and TV
ShoreTel June 2013 - July 2015
ShoreTel December 2012 - July 2015
Skills
Customer Service, Microsoft Office, Unified Communications, Concur, Telecommunications, VoIP, Solution Selling, Salesforce.com, Cloud Computing, Managed Services, Networking, SaaS, Call Centers, Wireless, IP, Management
Education
Borough of Manhattan Community College 2015 — 2017
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Robbins Research International 2009 - Present
Channel Empowerment Solutions January 2013 - Present
JDRCoaching December 2012 - Present
AdvanTel Networks August 2011 - September 2012
ShoreTel October 2010 - August 2011
986 January 2009 - December 2010
Avaya October 2006 - October 2009
Avaya March 2004 - October 2006
NEXL Network Systems March 2003 - March 2004
Forsythe Solutions Group March 2000 - October 2002
Skills
Channel, Sales Management, VoIP, Telecommunications, Personal Development, Coaching, Executive Coaching, Leadership, Content Development, Unified Communications, Business Development, Sales Process, B2B, New Business Development, Management, Solution Selling, Social Media, Avaya, Channel Partners, Selling, Strategy, Strategic Partnerships, Direct Sales, Networking, Go-to-market Strategy, Business Coaching
Education
The Robbins-Madanes Center for Strategic Intervention
Strategic Intervention Coach Training, Human Needs Psychology & Personal Transformation,
Anthony Robbins: Robbins Research International 2012 — 2014
Advanced Skills Training for Coaches, Results Coaching, Complete
Anthony Robbins Mastery University
Date with Destiny, Unleash the Power Within
California State Polytechnic University-Pomona 1992 — 1996
Civil Enginering
Diamond Bar High School 1988 — 1992
Shoretel November 2012 - Present
Gates Chili Central School district May 2010 - Present
Apria Healthcare January 2009 - December 2009
Emerge Partners June 2008 - January 2009
Verizon Wireless August 2005 - April 2008
Consumer Marketing Services September 2003 - August 2005
JP Morgan Chase January 2003 - September 2003
Frontier telephone January 2002 - December 2002
Sprint ION 1998 - 2002
Skills
Call Center, Customer Service, Customer Satisfaction, Strategic Planning, Expense Reduction, Telecom Expense..., Telecommunications..., Quality Assurance, Leadership, Training, Expenses, Process Improvement, Call Centers, Analysis, Operations Management, Management, Coaching, Sales, Employee Training, Start-ups, Performance Management, Program Management, Project Management, Sales Operations, Human Resources, Change Management, Hosted Voice, Inventory Management
Education
Ashford University 2007 — 2008
M.S., Organizational Management
University of Phoenix 2006 — 2007
CCP, Call Center Management
University of Phoenix 2000 — 2003
B.S., Business Administration
R.L. Thomas High School
Western Region Corps of Cadets October 2008 - Present
ShoreTel February 2011 - July 2014
The American Red Cross Blood Services October 2008 - June 2011
City of Rochester August 2000 - June 2008
St. John Fisher College 1993 - 1995
Skills
Active Directory, Team Building, Customer Service, Fundraising, XP, Public Speaking, Analysis, Government, Access, Process Improvement, Team Leadership, Program Management, Ethernet, Hardware, Customer Relations, Mobile Devices, Strategic Planning, Scheduling, Windows, Problem Solving, Troubleshooting, Budgeting, Visio, HTML, Inventory Management, Change Management, Planning, Non-profits, Network Security, Administration, Purchasing, Call Center, Business Analysis, Data Analysis, Operations Management, Lotus Notes, Documentation, Mentoring, Research, SharePoint, Account Management, Customer Satisfaction, Call Centers, Cloud Computing, Cross-functional Team..., Cisco Technologies, Telecommunications, VoIP, Telephony, Wireless Networking
Education
Medaille College 2009 — 2011
MBA, Business Administration
Saint John Fisher College 2000 — 2003
BS, Business Administration
Monroe Community College 1995 — 1998
AS, Liberal Arts
Bryant and Stratton College 1986 — 1987
AOS, Ciomputer Programming
Trulia January 2015 - Present
Trulia November 2013 - Present
ShoreTel November 2010 - October 2013
Robert Half Technology 2011 - 2012
Symantec December 2009 - December 2010
CSU, Chico September 2008 - February 2010
CREATIVE LOGIC INC. November 2005 - July 2007
Skills
Perl, SQL, C++, Java, Oracle, C, XML, JavaScript, PL/SQL, Windows, Testing, Test Automation, Databases, Agile Methodologies, Test Planning, Visual Studio, Software Development
Education
California State University-Chico 2007 — 2009
Master's degree, Computer Science
K.K.W.I.E.E.R 2002 — 2006
Bachelor's degree, Computer Science
St. Philomena's Convent high school
ShoreTel February 2012 - Present
All Web Leads, Inc. November 2011 - January 2012
Pursway January 2011 - September 2011
Convio February 2009 - December 2010
Convio December 2003 - January 2009
i2 Technologies July 1999 - November 2003
RainMaker ( formally Sunset Direct ) November 1995 - May 1999
Skills
SaaS, Salesforce.com, Lead Generation, Sales Process, Solution Selling, Enterprise Software, Sales Management, Strategy, CRM, Demand Generation, Start-ups, Cloud Computing, Sales Operations, Business Development, Team Leadership, Direct Sales, Selling, Marketing Strategy, Management, Team Building, Strategic Partnerships, Team Management, Account Management, Marketing, Unified Communications, Sales, Leadership, Cross-functional Team..., Lead Qualification, Software Industry, Direct Marketing, Customer Satisfaction, Telecommunications, VoIP
Education
Baylor University - Hankamer School of Business
MBA, Business/Marketing
Southern Methodist University
BBA, Business/Marketing
LiveOps February 2013 - July 2013
ShoreTel June 2008 - January 2013
IBM MSS - Contractor January 2004 - March 2006
Ohio Online February 2003 - February 2004
New York Yankees July 2000 - August 2003
Toronto Blue Jays March 1997 - July 2000
Skills
Solution Selling, VoIP, Unified Communications, Channel, Managed Services, SaaS, Telephony, Telecommunications, Channel Partners, Video Conferencing, Direct Sales, Sales, Sales Operations, Salesforce.com, Cloud Computing, CRM, Selling, Sales Management, Product Management, Professional Services, Sales Process, Straight Talking, Enterprise Software, Go-to-market Strategy, Call Centers, Strategic Partnerships, Account Management, Lead Generation, Partner Management, Mobile Devices, Sales Enablement
Education
Cleveland State University 2003 — 2007
Bachelor's degree, Psychology
Bowling Green State University 2002 — 2003
Sports Management
Dolby Laboratories January 2011 - Present
ShoreTel June 2008 - January 2011
UC Berkeley 2006 - 2008
Skills
Algorithms, Embedded Systems, Digital Signal..., Perl, Python, C, Signal Processing, Audio Codecs, Debugging, Software Engineering, Embedded Software, Firmware, Digital Signal..., RTOS, C++, Matlab, Device Drivers
Education
University of California, Berkeley 2005 — 2008
MS, Electrical Engineering and Computer Sciences
Clemson University 2001 — 2005
BS, Electrical Engineering
ShoreTel September 2014 - Present
ShoreTel January 2014 - Present
Independent PC Technician January 2007 - Present
ShoreTel May 2011 - September 2014
D4 LLC March 2010 - April 2011
Xerox February 2008 - February 2010
Circuit City January 2006 - February 2008
PC QuikFix January 2006 - December 2006
Loewke & Brill January 2005 - April 2006
Wellsville Central School District January 2005 - December 2005
Skills
VoIP, Telecommunications, Cloud Computing, Customer Service, Cisco Technologies, WAN, Telephony, Cisco IOS, Routers, Technical Support, Problem Solving, Emerging Technologies, Call Center, Printers, Photoshop, Remote Desktop, LogMeIn, TeamViewer, Norton Ghost, Norton Internet Security, Hardware Installation, Wireless Networking, Dreamweaver, Phone Skills, Windows 7, Windows Vista, Windows 2000, Scanners, Data Migration, Data Recovery, Software Installation, Training, Call Centers, Troubleshooting, Computer Repair, XP, Laptops, Hardware, Operating Systems, Networking, Testing, Active Directory, Security, Windows XP
Education
Alfred State College - SUNY College of Technology 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Computer Technology/Computer Systems Technology
Monroe Community College 2010 — 2012
Information Technology
ShoreTel December 2013 - Present
Harden Healthcare, LLC December 2010 - November 2013
Third Coast Contracting, Inc. 2004 - 2012
Shannon Slachter Rental Property 2003 - 2012
Seton Family of Hospitals June 2003 - March 2010
Beltone 2002 - 2003
MCSi 1999 - 2002
Beltone 1996 - 1999
Independent Small Business Accounting Consultant 1994 - 1996
Miracle Ear 1990 - 1994
Skills
FMLA, Payroll, Accounting, Forecasting, Kronos
Education
Austin Community College
Associate of Science (AS), Accounting and Marketing
Leica Biosystems/Aperio ePathology June 2012 - Present
Leslie Bivens and Associates September 1999 - Present
Avalon Foster Group LLC 2013 - 2013
ShoreTel October 2009 - June 2010
NEC Unified Solutions 1999 - 2008
TTI, Inc. 1994 - 1999
Wave Technologies 1993 - 1994
GTE TeleMessager 1988 - 1990
Skills
Captivate, E-Learning, Information Mapping, Training, Instructional Design, ADDIE, Lectora, Camtasia, Learning Management..., Blended Learning, Job Aids, SnagIt, Learning Management, Instructor-led Training, Distance Learning, Training Delivery, WebEx, Instructional Technology, Technical Writing, Technical Documentation, Technical Training, Multimedia, Needs Analysis, Mobile Learning, RoboHelp
Education
Rosary High School, Fullerton 1965 — 1969
diploma
California State University-Fullerton
BA, Linguistics
Indiana State University
MA, English
ShoreTel March 2015 - Present
ADTRAN September 2011 - February 2015
DLF Enterprises July 2009 - September 2011
AT&T Mobility April 2008 - July 2009
Datatran Network Systems March 2002 - June 2005
SBC/Pacific Bell January 2001 - March 2002
Lucent Technologies/Avaya March 1998 - January 2001
Skills
Wireless, Unified Communications, VoIP, SIP Trunking, Business Development, Switches, Cisco Technologies, Sales Management, Network Architecture, Solution Selling, Customer Retention, Presentation Design, Channel Partner..., Marketing Documents, Adtran, T1, Direct Sales, Telephony, MPLS, Ethernet, Sales Process, Channel Partners, LAN-WAN, Avaya, IP, Salesforce.com, Managed Services, Cloud Computing, Video Conferencing, Telecommunications, Strategic Partnerships, Broadband, Networking, IP PBX, Go-to-market Strategy, New Business Development, Selling, Account Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1994 — 1996
MBA
Arizona State University 1990 — 1994
Bachelor of Science, Business
Agoura High School 1986 — 1990
8x8, Inc. May 2014 - Present
T.J. McAloon and the Sports Half Hour Podcast November 2010 - Present
Austin American-Statesman September 2012 - October 2014
ShoreTel March 2013 - April 2014
The Hockey Writers 2013 - 2014
Bleacher Report June 2010 - October 2013
Lifetime Fitness Center June 2012 - March 2013
National Institute for Fitness & Sport February 2011 - September 2011
The Austin Times March 2010 - October 2010
Great American Financial Resources October 2008 - January 2010
Skills
Sports Writing, Online Marketing, Public Speaking, Sports Marketing, Blogging, Journalism, Social Media, Social Networking, Sports, Writing, SEO, Marketing, Facebook, Advertising, Management, Editing, Press Releases, Sales, AP Style, Social Media Marketing
Education
California University of Pennsylvania 2001 — 2005
Bachelors, Sports Management
Baldwin High School 1997 — 2001
Bachelors, General Education
streamlinevents, inc. November 2014 - June 2015
Electronic Arts November 2010 - April 2014
Silicon Valley Leadership Group May 2013 - March 2014
George P. Johnson June 2012 - October 2012
ShoreTel March 2010 - August 2011
ChargePoint, Inc. 2009 - 2010
National Brain Tumor Society 2008 - 2010
Meeting Professionals International, Northern CA Chapter November 2007 - March 2009
Meeting Professionals International Northern California Chapter 2000 - 2009
American Red Cross Santa Clara Valley Chapter 2007 - 2008
Skills
Social Media, Event Management, Trade Shows, Project Management, Fundraising, Marketing Communications, Non-profits, Contract Negotiation, Event Planning, Nonprofits, Public Relations, Training, Social Media Marketing, Social Networking, Leadership, Corporate Events, Sponsorship, Management, Volunteer Management, Budgets, Supplier Relationship...
Education
California State University-Chico 1984 — 1988
Washington High School
ShoreTel November 2010 - Present
AllCity Technology October 2007 - September 2010
Harris & Harris Law Firm January 2001 - October 2007
Expert Computers January 2000 - January 2001
Skills
Ethernet, Active Directory, Windows Server, Microsoft Exchange, Technical Support, Routers, Operating Systems, Networking, Hardware, WAN, Wireless Networking, Software Installation, Security, Help Desk Support, Laptops, Backup Exec, Printers, CSS, NAS, Troubleshooting, VoIP, Servers, System Administration
Education
Austin Community College 1997 — 2000
Texas Tech University 1995 — 1997
Marine Military Academy 1994 — 1995
High School
Westlake High School 1991 — 1994
High School
Samsung Telecommunications America July 2013 - Present
Cellebrite USA April 2013 - July 2013
ShoreTel October 2011 - January 2013
T-Mobile April 2010 - October 2011
T-Mobile USA, Inc March 2002 - April 2010
SkyTel 2001 - 2002
PageNet 1996 - 2001
Skills
Leadership, Blackberry, Mobile Devices, Wireless, Solution Selling, Telecommunications, Unified Communications, Managed Services, Solutions Marketing, Channel, Strategic Partnerships, Direct Sales, VoIP, Sales Process, Key Account Management, Cellular Communications, Account Management, Enterprise Software, CRM, Sales Management, Competitive Analysis, Sales Operations, Strategy, Customer Experience, MPLS, Partner Management, Sales, Business Development
Education
Bergen Catholic High School 1980 — 1984
Bergen Community College
HHHS
Adallom, Inc. / Microsoft January 2015 - Present
Infoblox July 2010 - December 2014
Jasper Wireless January 2008 - July 2010
California Kidney Cancer Foundation 2005 - 2006
California Kidney Cancer Foundation 2005 - 2006
ShoreTel November 2000 - November 2005
ShoreTel 2000 - September 2004
Oracle Corporation 1994 - 2000
Skills
VoIP, Channel, Managed Services, Telecommunications, Sales Operations, Telephony, Unified Communications, Strategy, Channel Partners, Business Development, SaaS, Solution Selling, Security, Cloud Computing, Go-to-market Strategy, Virtualization, Networking, Enterprise Software, Wireless, Sales, Data Center, Management, CRM, Direct Sales, Marketing, IP, Sales Process, Strategic Partnerships, Storage, Product Management, Business Alliances, Network Security, Sales Enablement, Professional Services, Cisco Technologies, SIP, Partner Management, Lead Generation, Start-ups, Product Marketing, Demand Generation, Leadership, Account Management, Mobile Devices, Pre-sales, Vendor Management, Channel Sales, Selling, Salesforce.com
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Entrepreneurship, Finance and Marketing
Claremont McKenna College
BA, Political Science, Economics
Riverbed Technology January 2008 - Present
Shoretel September 2007 - January 2008
Packeteer (acquired by Blue Coat) April 2000 - August 2007
Nortel Networks 1998 - 2000
Bay Networks/Nortel Networks 1997 - 1998
Skills
Troubleshooting, TCP/IP, LAN-WAN, VoIP, Wireshark, Linux, QoS, WAN Optimisation, Ethernet, Networking
Education
Heald College
A.A.S, Electronics/Computer Networking
California State University-Hayward
Teaching Credential (Multiple Subjects)
California State University-Hayward
B.A., Liberal Studies (Education)
EcoFactor 2015 - Present
Junyo 2013 - 2014
ShoreTel 2009 - 2013
ShoreTel 2002 - 2009
HumanConnect 2002 - 2002
Aspect Software 1995 - 2002
Cadence Design Systems 1986 - 1991
Mentor Graphics 1985 - 1986
Hewlett-Packard 1979 - 1985
Skills
VoIP, Unified Communications, Agile Methodologies, Java, Linux, Telecommunications, Mobile Devices, Cloud Computing, Enterprise Software, Distributed Systems, Product Management, Software Patents, Mentoring, Wireless, Architecture, Software Development, Web Services, SaaS, Web 2.0, Program Management, System Architecture, Relational Databases, C++, User Experience, User Interface Design, Ruby on Rails, C/C++, SQL, Open Source, Software Licensing, Contact Centers, CRM, HTML5, JavaScriptMVC, jQuery, C#, XML, SOAP, OAuth, LDAP, Security, Virtualization, High Availability, ADA compliance, Localization, Industrial/Mechanical..., Professional Services, Architectures, Solution Selling
Education
California Institute of Technology 1976 — 1979
Engineering and Applied Science
ShoreTel March 2013 - Present
ShoreTel August 2010 - March 2013
Convergys 2008 - 2010
Intervoice Inc. 2005 - 2008
Edify / S1 Corp June 2001 - May 2005
Edify Corporation July 1996 - June 2001
Octel Communications 1994 - 1996
AM Vox January 1992 - March 1994
Cal Poly San Luis Obispo January 1990 - June 1992
Pac-Bell\PG&E\Cable TV January 1980 - January 1991
Skills
Telephony, Testing, SIP, IVR, Telecommunications, Telephony Systems, Test Planning, Software Documentation, Switches, Cross-functional Team..., Test Automation, Quality Assurance, Networking, Data Center, Product Management, TCP/IP, IP, Troubleshooting, Software Quality..., Call Centers, Integration, Wireless, VoIP
Education
Cal Poly San Luis Obispo 1990 — 1992
BSEL, Electronics
Cuesta College 1988 — 1989
AA, General Studies
Joanny Consulting 2015 - Present
Accelera Mobile Broadband, Inc. 2013 - 2015
ASSIA, Inc. 2010 - 2013
ShoreTel 2005 - 2010
Aastra 2003 - 2005
Nortel Networks 1998 - 2003
Skills
Product Management, Unified Communications, Strategic Partnerships, Cloud Computing, Wireless, Product Marketing, Enterprise Software, Agile & Waterfall..., Go-to-market Strategy, Business Alliances, Channel Partners, Mobile Devices, SIP, Start-ups, Pre-sales, Mobile Technology, VoIP, Mobile Communications, Integration, WiFi, Telephony, IP, Strategy, Competitive Analysis, Cross-functional Team..., SaaS, Product Development, Solutions Marketing, DSL, Ethernet, Managed Services, Networking, QoS, Management, Testing, Mobile Applications, Partner Management, Broadband, Product Launch, International Sales, MPLS, LTE, Product Lifecycle..., Professional Services, Sales Engineering, Telecommunications, New Business Development, Strategic Leadership
Education
Ecole nationale supérieure d'Electronique, Informatique et de Radiocommunications de Bordeaux 1992 — 1995
Master’s Degree, EE & Telecommunications
Université de Bordeaux 1994 — 1995
Master's Degree, Metrology
ShoreTel March 2013 - Present
Rambus July 2012 - Present
KQED Public Media January 2010 - Present
Kissner and Associates LLC April 1998 - Present
Aviat Networks February 2015 - Present
Meru Networks October 2011 - March 2015
Aviat Networks January 2007 - February 2015
ShoreTel 2006 - March 2013
Aviat Networks 2010 - 2011
Meru Networks January 2010 - September 2010
Skills
Product Management, Telecommunications, Wireless, Cross-functional Team..., Mergers, VoIP, Program Management, Strategic Planning, IP, Start-ups, Product Marketing, Business Development, Mergers & Acquisitions, Strategic Partnerships, Strategy, Mobile Devices, Product Development, Management, Enterprise Software, Cloud Computing, WiFi, Integration, SaaS, Team Leadership, Business Strategy, Leadership, Networking, Entrepreneurship, Solution Selling, Executive Management, Go-to-market Strategy, Professional Services, New Business Development, Managed Services, CRM, International Sales, Channel Partners, Venture Capital, Ethernet, Competitive Analysis
Education
Santa Clara University 1972 — 1973
MBA
California State Polytechnic University-Pomona 1965 — 1970
BS
ExactMed,LLC March 2014 - Present
ShoreTel 2010 - 2014
Shoretel, Inc. 2008 - 2010
Interwoven,Inc 2000 - 2008
Siebel Systems 1999 - 2000
PE/Applied Biosystems 1997 - 1999
Taos Mountain 1997 - 1997
TechProse 1994 - 1996
Tandem Computers,inc 1986 - 1994
Sun Microsystems 1985 - 1986
Skills
Technical Training, VoIP, Unified Communications, Enterprise Software, Management, VMware, Pre-sales, Telecommunications, Unix, Troubleshooting, Networking, CRM, Testing, Perl, Integration, Wireless, Training, TCP/IP, Operating Systems, Cloud Computing, Security, SIP, Data Center, IP, Hardware
Education
Central Michigan University 1966 — 1968
Edgewater Networks August 2013 - Present
ShoreTel July 2010 - August 2013
ShoreTel February 2009 - July 2010
ShoreTel April 2006 - February 2009
ShoreTel Communications March 2003 - July 2006
Cidco Communications April 2002 - December 2002
8x8 Inc./Centile Communications April 1997 - June 2001
Aveo Inc. February 1995 - April 1997
Apple May 1989 - November 1994
Skills
VoIP, Networking, IP, SIP, Unified Communications, Testing, Linux, Telephony, System Deployment, Enterprise Software, Program Management, Wireless, Telecommunications, Software Development, Pre-sales, Sales Presentation..., Sales Engineering, Technical Product Sales, H.323, MGCP, Wireless Networking, Ruckus, HP Procurve Networking, VMware, Cloud Computing, MPLS, TCP/IP
Education
Mission College 2000 — 2002
ShoreTel March 2015 - Present
ShoreTel August 2010 - Present
Intervoice Inc January 2006 - May 2010
Edify Corporation December 2000 - January 2006
People.com/ Bell Labs May 1999 - December 2000
Aspect Development January 1997 - April 1999
India Satcom Limited May 1993 - January 1997
Skills
Socket Programming, SIP, VoIP, IVR, Switches, IP, Integration, Java, Linux, SNMP, Telecommunications, Multithreading
Education
Bharathiar University 1991 — 1992
Master of Engineering, Telecommunications
ShoreTel August 2008 - Present
Siemens Communications, Inc. October 2004 - August 2008
Siemens Communications, Inc. May 1998 - September 2004
Siemens Information Systems Ltd. July 1995 - May 1998
Skills
Software Development, Software Engineering, Agile Methodologies, Unified Communications, Product Management, Architecture, Integration, SDK, APIs, Mobile Applications, Telecommunications, VoIP, Enterprise Architecture, SOA, Enterprise Software, System Architecture, Solution Architecture, Mobile User Expereince, Technology Evangelism, SDLC, Cross-functional Team..., Testing, Unix, IP, 3rd Party Integrations, Wireless, SaaS, Web Services, JavaScript, JSON, XML, PHP, Python, C++, HTML5, C, Contact Centers, ASP.NET, C#, AJAX, Git, Objective-C, User Experience, Phonegap/Cordova, User Interface Design, Rapid Prototyping, OAuth2, Google Apps, AngularJS, VMWare
Education
Banaras Hindu University 1993 — 1995
MS, Computer Science
Banaras Hindu University 1990 — 1993
BS, Computer Science
Ruckus Wireless May 2014 - Present
Ruckus Wireless May 2013 - April 2014
ShoreTel January 2012 - April 2013
InnoPath Software August 2008 - December 2011
Ecrio Inc. May 2005 - August 2007
Tropian October 2004 - May 2005
Pixtel Media Technology March 2003 - October 2003
Samsung SDSI August 2001 - March 2003
Skills
Mobile Devices, Android, Mobile Applications, Embedded Systems, C, Agile Methodologies, Software Development, Software Engineering, SIP, Embedded Software, Telecommunications, Windows Mobile, VoIP, CVS, Mobility, Enterprise Software, Management, Wireless, iOS
Education
Bharati Vidyapeeth 1999 — 2001
Masters in Computer Management
Delhi University 1996 — 1999
B. Sc., Physics, Chemistry, mathematics
Kendriya Vidyalaya 1994 — 1996
High School
ShoreTel September 2014 - Present
Sanmina July 2012 - September 2014
NEC Corporation of America June 2010 - June 2012
NEC Corporation of America August 1999 - June 2010
Netcom Communications June 1998 - August 1999
Atlantic Duncans International June 1997 - June 1998
Lakshmi Systems Academy 1996 - 1997
Skills
Software Project..., Team Building, Team Management, Leading Cross..., Mentoring, Training & Development, Business Intelligence, Data Warehousing, ETL, Salesforce.com, Functional Design, Client Relationship..., Customer Satisfaction, Client Interfacing, SDLC, ITIL v3 Foundations..., Offshore Resource..., Lotus Domino, IT Operations, CRM software, Semiconductor Industry, CRM, ERP, Oracle, Integration, Software Development, ITIL, Databases, Project Management, Cross-functional Team...
Education
Bharathiar University 1993 — 1996
MS, Computer Science
Mission College, Santa Clara 2007 — 2008
Certificate, Accounting
ShoreTel April 2014 - Present
KPI Analytics, Inc. August 2012 - April 2014
NEFF RENTAL January 2005 - April 2012
Drew James Coberly Corporation, INC dba Avis Rent A Car October 2001 - December 2004
Avis Rent a Car January 1999 - October 2001
Skills
Sales, Customer Service, Operations Management, Payroll, Outside Sales, Purchasing, Customer Satisfaction, Inventory Management, Sales Management, Contract Negotiation, Pricing, Team Building, Account Management, Salesforce.com, Negotiation, Logistics, New Business Development, Microsoft Office, Training, Sales Process, Cold Calling, Microsoft Excel, Lead Generation, Marketing, Leadership, Management, Sales Operations, B2B, Direct Sales, Selling, CRM, Business Development, Key Account Management, Marketing Strategy, Solution Selling, Strategic Planning, Social Media Marketing, Unified Communications, E-commerce
Education
University of Nebraska at Kearney 1995 — 1997
Bachelor of Science, Business Administration
Chadron State College 1993 — 1995
General Requirements / Business Administration
Upton High School
ShoreTel May 2009 - Present
Ernst & Young December 2007 - January 2009
Ernst & Young, LLP November 2004 - November 2007
Venture Builders June 2002 - October 2004
California State University, East Bay September 2002 - June 2004
Skills
Organizational..., Employee Relations, Workforce Planning, Program Management, Immigration, Corporate Events, Compliance, Immigration Law, Strategic Planning, Sourcing, Recruiting, Vendor Management, Leadership Development, Human Resources, Leadership, Team Building, Deferred Compensation, Onboarding, Performance Management, Talent Acquisition, Talent Management
Education
University of San Francisco - School of Management 2009 — 2011
Masters
California State University-East Bay 2000 — 2004
BS
California State University-Hayward - School of Business and Economics 2000 — 2004
BS
Nest August 2014 - Present
DSP Concepts, LLC July 2013 - July 2014
Bay Area Summer Enrichment Camp 2013 - 2014
ShoreTel June 2012 - June 2013
Georgia Tech Research Institute May 2011 - October 2012
Agilent Technologies March 2009 - July 2010
Cisco Systems 2007 - 2008
Cisco June 2007 - December 2007
Skills
Debugging, Embedded Systems, Hardware, C, Electrical Engineering, Simulations, Matlab, Analog Circuit Design, Hardware Architecture, Testing, Embedded Software, Python, Programming, Linux
Education
Georgia Tech 2010 — 2011
MSEE, Control Systems and Analog Design
California Polytechnic State University-San Luis Obispo 2004 — 2009
Bachelor of Engineering (BE), Electrical and Electronics Engineering
ShoreTel March 2008 - Present
Minerva Networks September 2001 - February 2008
Skills
Linux, Agile Methodologies, C, C, Embedded Systems, Java, MySQL, Object Oriented Design, PHP, Perl, Python, Software Development, Software Engineering, Unix, XML
Education
California Polytechnic State University-San Luis Obispo 1995 — 2001
ShoreTel January 2008 - Present
Design Reactor July 2007 - November 2007
TuVox February 2007 - April 2007
Education
Andhra University 1998 — 2001
Masters, Computer Science
On Point Wellness April 2010 - Present
SCORE 2015 - 2015
SCORE 2015 - 2015
ShoreTel November 2000 - November 2012
C-Cube Microsystems 1997 - 2000
Deloitte & Touche 1994 - 1997
Skills
Healthcare, Accounting, Small Business, Analysis, Microsoft Excel, Start-ups, Outlook, Strategic Partnerships, Telecommunications, Account Management, Financial Analysis, Program Management, Acupuncture, Healing, Wellness, Herbs, Back Pain, Nutrition
Education
Five Branches Institute College of Traditional Chinese Medicine 2005 — 2008
Acupuncture
California Polytechnic State University-San Luis Obispo 1992 — 1994
B.S., Business Admin - Accounting
UNS
ShoreTel September 2011 - Present
Consultant for Educational K-12 Higher Ed., Gov., State, County Local Mkts. January 2010 - September 2011
New England Job Show Chelmsford, MA August 2009 - August 2010
Polycom October 2007 - February 2009
Avaya April 2006 - October 2007
American Alarm & Communications March 2004 - August 2006
Vitts Networks 1998 - 2000
Education
Antioch University New England 2009 — 2009
Green MBA Program, Business Organization Management
ShoreTel Regional Account ManagerLifeSize CommunicationsJanuary 2010 - Present
ShoreTel January 2007 - January 2010
Education
California State University-San Marcos - College of Business Administration 1998 — 2001
BS, Business Administration
Google May 2014 - Present
GRAEL April 2011 - Present
Google August 2013 - April 2014
TelePacific Communications July 2009 - July 2013
ShoreTel October 2007 - July 2009
HP Autonomy March 2007 - October 2007
ACCREDITED FINANCIAL SERVICES, INC July 2006 - February 2007
BRAZILBRASIL.COM January 2006 - August 2006
TelePacific Communications June 2005 - July 2006
TelePacific Communications July 2002 - June 2005
Skills
Unified Communications, Telecommunications, VoIP, MPLS, Solution Selling, Cloud Computing, SIP, Enterprise Software, Direct Sales, Leadership, Project Management, Project Planning, Vendor Relationships, Account Management, Quality Assurance, Testing, System Testing, B2B, Sales, Call Centers, Management, Vendor Management
Education
California State University-Sacramento 2004 — 2007
Bachelors, Communications focus in Public Relations
ShoreTel May 2015 - Present
Skills
Troubleshooting, Networking, Technical Support, Cisco Technologies, Telecommunications, Active Directory, Windows Server, Blackberry, VoIP, Customer Service, VMware, Wireless, Wireless Networking, Mobile Devices, Microsoft Office, Mobile Technology, Account Management, Cisco IOS, Switches, LAN-WAN, TCP/IP, Operating Systems, Linux, Technical Documentation, Blackberry Enterprise..., Routing, Router Configuration, WAN, CCNA, Security, Team Leadership, Network Design, Network Security, Microsoft Exchange, Mobile Communications, Technical Training, Technical Leadership
Education
Keller Graduate School of Management 2014 — 2015
Master of Business Administration (MBA), Network and Communications Management
DeVry University-Texas 2012 — 2014
Bachelor of Science, Technical Management., 3.95
ITT Technical Institute 2010 — 2012
Associate of Applied Science, Information Technology Computer Network Systems, 4.0
Austin Community College 1997 — 1999
Specialized Telecommunications Certificate, Telecommunications
ShoreTel August 2007 - Present
Wells Fargo Home Mortgage 2001 - 2004
Dunwoody Institute 1999 - 2001
Skills
Networking, VoIP, Mobile Devices, Service Delivery, Telecommunications, Telephony, IP, Sales Process, Cross-functional Team..., Program Management, Video Conferencing, Solution Selling, SIP, Managed Services, Contact Centers, Cisco Technologies, Wireless, Troubleshooting, Unified Communications, Sales Management, Pre-sales, Vendor Management, Team Building, Cloud Computing, Integration, IVR, Product Management, Sales Engineering, Start-ups, SaaS
Education
California State University-East Bay 2004 — 2005
BA, Philosophy
Fullerton College 1992 — 1993
AA, Printing Technology
Cisco Systems March 2011 - Present
ShoreTel January 2010 - March 2011
Infosys Technologies Ltd July 2006 - February 2009
Education
Anna University 2002 — 2006
BE, Electronics and Communication
MicroAssist December 2014 - Present
Wells Fargo August 2013 - November 2014
American Academy of Ophthalmology January 2013 - July 2013
ShoreTel July 2011 - December 2012
Orange Door, Inc. January 2011 - June 2011
Skills
C, TCP/IP, SQL, MySQL, Linux, SIP, Windows, ASP.NET, ASP.NET AJAX, CSS, Agile Methodologies, Entity Framework, WCF, PL/SQL, ADO.NET, C#, VB.NET, SSRS, SSIS, Software Development
Education
California State University-Hayward 2008 — 2010
Master's degree, Computer Science
Andhra University 2002 — 2006
Bachelor's degree, Engineering
ShoreTel January 2015 - Present
Rochester Institute of Technology September 2009 - Present
ShoreTel April 2013 - December 2014
ShoreTel October 2010 - April 2013
Cisco Offshore Development Center at HCL Technologies October 2007 - July 2009
Skills
Network Design, Cisco 6500, Cisco IOS, Cisco Technologies, Juniper, Troubleshooting, Testing, RIP, EIGRP, OSPF, BGP, IPSec, QoS, MPLS, CCNA, Switches, STP, TCP/IP, Ethernet, Wireshark, Networking, Security, WAN, Operating Systems
Education
Rochester Institute of Technology 2009 — 2011
Masters, Networking and System Administration
Anna University 2003 — 2007
B.E, Computer Science and Engineering
ShoreTel January 2011 - Present
Accenture Technology Solutions October 2007 - December 2010
SKY MobileMedia 2004 - 2007
Skills
Agile Methodologies, Business Requirements, C, Debugging, Quality Assurance, Test Planning, Software Quality..., Test Cases, Test Automation, Management, Testing, Scrum, Software Development, Perl, ClearCase, Unix, Linux, Quality Center, SQL, Python, XML
Education
National University 2005 — 2007
Masters of Science, Computer Science
California State University-Sacramento 2001 — 2004
Bachelor of Science (BS), Computer Engineering
ShoreTel August 2012 - Present
PwC July 2010 - August 2012
PwC September 2006 - June 2010
PwC September 2003 - August 2006
Skills
GAAP, Internal Controls, SOX, Audit, Financial Accounting, Auditing, Accounting, Financial Reporting, Technical Accounting, IPO, SEC reporting, Revenue Recognition, Start-ups, Semiconductors, Financial Analysis, Coaching, Team Management, Public Sector, Budget Management, Budget Development, SEC filings, Sarbanes-Oxley Act
Education
California Polytechnic State University-San Luis Obispo 1999 — 2003
BS, Business Administration - Public Accounting
ShoreTel December 2013 - Present
ShoreTel May 2012 - December 2013
M5 Networks May 2011 - May 2012
Sutherland Global Services 2009 - 2010
Skills
Troubleshooting, Technical Writing, Customer Service, Customer Satisfaction, Call Center, Process Scheduler, Microsoft Office, Process Improvement, Technical Support, Telecommunications, Networking, Call Centers, Team Leadership, Managed Services, Leadership, Computer Hardware, SaaS
Education
Alfred State College - SUNY College of Technology 2007 — 2009
BS, Mechanical Engineering Technology
Roberts Wesleyan College 2002 — 2006
BA, Psychology, Religion & Philosophy
ShoreTel September 2014 - Present
MegaPath Inc. May 2008 - August 2014
Covad Communications 2008 - 2014
Covad Communications 2008 - 2014
Covad Communications 2008 - 2014
Covad Communications 2002 - 2014
Independant Consultant (Self Employed) September 2006 - May 2008
@Road May 2000 - September 2006
Siemens 1999 - 2000
Polycom August 1996 - August 1998
Skills
Tax, Sales Tax, Corporate Tax, Fixed Assets, Accounting, Internal Controls, Tax Returns, Property Tax, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis
Education
Cal State Fullerton
Finance
ashley
ShoreTel July 2011 - Present
Bank of America 2015 - 2015
HLNCC February 2010 - June 2011
Fundtech June 2004 - February 2010
Skills
Disaster Recovery, Virtualization, Switches, Routers, Firewalls, Network Security, Security, VPN, Windows Server, Cisco IOS, DNS, Networking, TCP/IP, LAN-WAN, Load Balancing
Education
Brooklyn College 2000 — 2003
BS, Computer Science
Rochester Midland Corporation February 2015 - Present
ShoreTel December 2013 - August 2014
WebTitle Agency July 2013 - December 2013
Sant'Anna Sorrento Lingue via Alfred State January 2013 - May 2013
Alfred State August 2010 - December 2012
Alfred State August 2011 - August 2012
Alfred State January 2010 - August 2011
Alfred State August 2009 - October 2010
Skills
Inventory Management, Customer Service, Data Entry, Administrative..., Clerical Skills, Computer Proficiency, Food & Beverage, Procurement, Purchasing, Client Relations, Client Services, Management, Project Management, Project Planning, International Relations, Event Planning, Event Management, Human Resources, Written Communication, Verbal Communication, Staff Supervision, Feedback Management
Education
Alfred State College - SUNY College of Technology
Bachelor of Business Administration (B.B.A.), Business Administration