Softbank Services Group
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Softbank Services Group Employees
Wells Fargo March 2015 - Present
Wells Fargo March 2013 - March 2015
Wells Fargo December 2009 - March 2013
Naval Postgraduate School June 2009 - December 2009
James Martin Center for Nonproliferation Studies February 2007 - December 2008
Self-employed September 2006 - June 2008
LanguageLine Solutions August 2001 - June 2006
SHOP.COM September 1997 - June 2001
Softbank Services Group 1995 - 1997
Skills
Operational Risk, Compliance, Anti Money Laundering, Fraud Detection, Arabic, Spanish, Data Analysis, SQL, Databases, Government, USA PATRIOT Act, International Relations, Database Design, Bank Secrecy Act, Analysis, Analytics, OFAC, Sanction, AML, Risk Management
Education
Middlebury Institute of International Studies at Monterey 2007 — 2008
Master of Arts, International Policy Studies
Lebanese American University 2006 — 2008
Modern Standard Arabic & Lebanese dialect
Middlebury Institute of International Studies at Monterey 2006 — 2007
Bachelor of Arts, International Studies
Claremont McKenna College 1993 — 1994
International Relations
UpSearch October 2014 - Present
Hyland Software October 2012 - October 2014
Jones Day April 2000 - October 2012
OfficeMax, Inc July 1998 - April 2000
Softbank Services Group September 1997 - July 1998
Skills
Microsoft SQL Server, SQL Server Auditing, SQL Server performance..., SQL Server Disaster..., SQL Server High..., SQL, Oracle, Database conversions..., Powershell, Relational Databases, Technical Writing
Education
Cleveland State University
BS, Computer and Information Science
McDonald's Corporation March 2007 - Present
Softbank Services Group September 1995 - January 1999
Household Finance November 1993 - August 1995
Skills
Offices, Typing, Answering Phones, 10 Key, Data Entry, Microsoft Office, Windows Vista, Sales, Up-selling, Call Center, Call Centers, Time Management
Education
Jefferson Community College 2007 — 2009
El Segundo High School 1973 — 1977
Hilbert College August 2014 - Present
Federal Trade Commission August 2011 - August 2014
Federal Trade Commission August 2011 - March 2012
Bryant & Stratton College September 2010 - August 2011
Erie Community College January 2010 - August 2011
State University of New York at Buffalo August 2008 - June 2010
HUD OIG 2009 - 2009
Teletech Holdings, Inc January 1998 - July 2007
Softbank Services Group July 1997 - January 1998
Hyatt's All Things Creative July 1996 - July 1997
Skills
Security, Firewalls, Preparation, FERPA, GLBA, Networking, Information Security, Access, Analysis, Training, Information Assurance, Software Documentation, Databases, Operating Systems, Integration, Network Security, IDS, Security Policy, Information Security..., Windows Server, Technical Support, Computer Security, Information Technology, Hardware, Risk Assessment, Computer Forensics, Leadership, CISSP, Policy, Disaster Recovery, Vulnerability Management, System Administration, Vulnerability Assessment, Network Administration, IT Audit, Penetration Testing, SharePoint, Visio, FISMA, Security Awareness, Active Directory, Data Privacy, CEH, Business Continuity, VMware, IT Management, Windows 7, Linux, Cisco Technologies, Public Speaking
Education
State University of New York at Buffalo - School of Management 2008 — 2010
MS, MIS
Erie Community College 2007 — 2008
AOS, Information Systems Security
University at Buffalo 1976 — 1980
BA, History
Premier BPO September 2003 - Present
ClientLogic 1998 - 2003
Sitel 1997 - 2003
Softbank Services 1996 - 1998
SOFTBANK Services Group 1996 - 1998
Intelligent Electronics 1990 - 1996
Ingram Micro 1989 - 1990
Ingram Computer 1987 - 1988
Peat Marwick 1977 - 1979
Skills
Outsourcing, BPO, Inbound Marketing, Call Center, Contact Centers, Workforce Management, Operations Management, Customer Experience, Team Management, Call Centers, Vendor Management, Telemarketing, Service Delivery, Call Center Development, SaaS, Customer Satisfaction, Business Process..., Process Improvement, Offshoring, Customer Retention
Education
Austin Peay State University 1974 — 1978
B.S., Business, Accounting
Solinea October 2013 - Present
Cloudscaling (Now part of EMC) January 2013 - October 2013
Cloudscaling (Now part of EMC) March 2011 - June 2013
BrightPlanIT, Inc. April 2009 - March 2011
WNS December 2003 - April 2009
12 Entrpreneuring April 2000 - December 2002
Scient March 1998 - April 2000
GE Capital IT Solutions April 1997 - March 1998
Softbank Services Group January 1993 - April 1997
Skills
Cloud Computing, Product Management, Networking, Infrastructure, Start-ups, Data Center, TCP/IP, Virtualization, E-commerce, IT Operations, Databases, System Deployment, Architectures, Service Delivery, IT Strategy, SaaS, DNS, Product Marketing, Storage, Information Technology, Disruptive Technologies, Solutions Design, Client Relations Skills, Vendor Management, Enterprise Architecture, OpenStack, Professional Services, PaaS, Hardware, Open Source, Strategy, IT Management, Architecture
Education
State University of New York College at Buffalo 1991 — 1993
Northeastern University 1989 — 1991
Sitel February 2007 - Present
ClientLogic 1995 - 2007
Softbank Services Group 1995 - 2001
CTG 1992 - 1995
JP Bullfeathers 1982 - 1992
Skills
Outsourcing, Vendor Management, BPO, Customer Experience, Business Process..., IT Service Management, Process Improvement, ITIL, IT Management, Operations Management, Program Management, Change Management, Business Process..., Technical Support, Data Center, CRM, Telecommunications, Six Sigma, Leadership, PMP, Management, Team Leadership, Project Management, Troubleshooting, IT Strategy, Business Process, Service Delivery, IT Operations, Business Analysis, Business Intelligence, Integration
Education
State University of New York College at Buffalo 1987 — 1992
BS, Computer Information Systems
Rensselaer Polytechnic Institute 1975 — 1976
Chemical Engineering
Kenmore East High School 1970 — 1975
Regents Diploma
Neuralytix, Inc. August 2013 - Present
Techalignment.com/Tom's Tech Take II May 2013 - Present
Enterprise Strategy Group January 2012 - May 2013
Enterprise Strategy Group April 2011 - January 2012
Tom Petrocelli Consulting September 2010 - April 2011
IP.com June 2007 - March 2009
Technology Alignment Partners October 2001 - June 2007
Entrada Networks June 2000 - August 2001
ATTO Technology September 1997 - May 2000
Softbank Services Group February 1994 - July 1997
Skills
Marketing, Product Management, Product Marketing, Storage, Project Management, Leadership, Enterprise Software, Business Strategy, Business Development, Start-ups, Management, Cloud Computing, Competitive Analysis, Engineering, Lead Generation, Sales, Strategic Planning, Strategy, Product Development, Agile Methodologies, Consulting, Analysis, SaaS, Mobile Devices, Strategic Partnerships, Salesforce.com, Go-to-market Strategy, CRM, Business Intelligence, Cross-functional Team..., Analytics, Business Alliances, Solution Selling, Professional Services, Business Process, Sales Enablement, Pre-sales
Education
University at Buffalo 2009 — 2009
Certificate, Life Sciences Business
State University of New York at Buffalo 1980 — 1984
B.A., Psychology
Rohde & Schwarz June 2012 - Present
Avago Technologies May 2010 - June 2012
Richardson Electronics June 2009 - May 2010
TAI Mid-Atlantic August 2007 - May 2009
M/A-COM September 2006 - August 2007
Arrow Electronics January 2000 - September 2006
GP:50 November 1998 - January 2000
Future Electronics April 1997 - November 1998
Softbank Services Group April 1995 - April 1997
Delta Sigma Phi 1989 - 1993
Skills
Sales Operations, Strategy, RF, Electronics, Selling, New Business Development, Direct Sales, Semiconductor Industry, Semiconductors, Cross-functional Team..., Product Management, Sales, Channel Partners, Product Marketing, Wireless, Sales Management, Demand Generation, Forecasting, Fiber Optics, Leadership, Business Strategy, Management, Manufacturing, International Sales, Customer Service, FPGA, Solution Selling, Key Account Management, Account Management, Marketing, Networking, Customer Relations, Troubleshooting, Engineering, Test Equipment, Telecommunications, Value Selling, Teamwork, Aerospace/Defense, Competitive Analysis, Territory Planning, Optoelectronics, Microprocessors, Alternative Energy, Power Conversion, Electronic Warfare
Education
State University of New York College at Brockport 1989 — 1993
Bachelors, History
VCAMP January 2015 - Present
Algonquin - Connecting Healthcare January 2012 - Present
SWRemote January 2007 - Present
One Brush Games May 2014 - Present
Two Guys In A Boat April 2014 - Present
Station 28, LLC January 2012 - Present
Algonquin - Connecting Healthcare March 1998 - December 2011
ClientLogic 1997 - 1998
Softbank Services Group 1996 - 1997
Skills
Entrepreneurship, Mentoring, SaaS, Healthcare, Healthcare Information..., Web Applications, Management, Mobile Technology, Growth Hacking, Healthcare Information..., Web Development, Software Development, Integration, Microsoft SQL Server, Web Design, Database Design, Mobile Applications, JavaScript, CSS, VB.NET, Web Services, T-SQL, IIS, SQL, Stored Procedures, Systems Analysis, Web Content Management, User Experience, User Interface Design, Databases, AJAX, iOS development, XSLT, Visual Basic, MSXML, SQL Server, HTML/XML, Application Development, REST, Ext JS, iPhone development
Education
Center for Entrepreneurial Leadership 2014 — 2015
University at Buffalo 1992 — 1996
BA, English
Orchard Park High School 1989 — 1992
Zappos Family of Companies January 2015 - Present
Zappos Family of Companies March 2011 - January 2015
Zappos.com February 2008 - March 2011
TRIRIGA/Information Technology November 2004 - October 2007
TRIRIGA/Information Technology July 2002 - November 2004
PurchasePro Inc November 1999 - July 2002
EDS July 1998 - October 1999
Softbank Services Group 1995 - 1998
Skills
Git, Linux, Open Source, Apache, Server Architecture, Team Building, Vendor Relations, Hudson, Puppet, Subversion, MySQL, Python, Shell Scripting, Tomcat, Unix, HTML, CSS, Perl, Spring, XML, Agile Methodologies, SQL, Maven, Software Development, Bash, Windows Server, Scrum, Databases, Java Enterprise Edition, Web Applications, Oracle, Java, Servers, Testing, JBoss Application Server, Management, E-commerce, SDLC
Education
University at Buffalo 1992 — 1995
Bachelor's
University at Buffalo
Microsoft 2014 - Present
Microsoft 2011 - 2014
Microsoft 2005 - 2011
Microsoft 2002 - 2005
Microsoft 2000 - 2002
Microsoft 1998 - 2000
Microsoft 1997 - 1998
iCat Corporation 1996 - 1997
Levy & Wurz Channel Marketing 1995 - 1996
Softbank Services Group 1992 - 1995
Skills
Cloud Computing, Enterprise Software, Program Management, Strategic Partnerships, SaaS, Product Management, Team Leadership, Partner Management, Customer Service, Management, Leadership, Strategy, Product Marketing, Business Development, Cross-functional Team..., Go-to-market Strategy, Business Strategy, Project Management, Software Project..., Vendor Management, Demand Generation, Business Intelligence, Solution Selling, Professional Services, CRM, Business Alliances, Start-ups, Outsourcing, Mobile Devices, IT Strategy, Analytics, Channel Partners, E-commerce, Pre-sales, Competitive Analysis, Consulting, Team Management, Executive Management, Sales Enablement, Integration, Business Process, PaaS, Security, Technical Leadership
Education
Stanford University 1983 — 1987
BA, International Relations
Microsoft Leadership Training 1998 — 2014
Praxair March 2013 - Present
SofTrek Corporation June 2009 - January 2013
SofTrek Corporation September 1999 - June 2009
SofTrek Corporation June 1998 - July 1999
Softbank Services Group June 1996 - June 1998
UCA&L May 1995 - June 1996
UCA June 1994 - May 1995
Skills
VMware, Java, Servlets, JSP, JSF, XML, Oracle Forms, PL/SQL, SQL, Databases, Requirements Analysis, Linux System..., Oracle Application..., Tomcat, Apache, OC4J, Weblogic Administration
Education
Canisius College
SUNY at Buffalo
phoDOGruffer, inc Canine Portraiture 2015 - Present
O'Hare Energy Services (Ambit Energy) 2011 - Present
Believe & Achieve December 2006 - Present
phoDOGruffer 2015 - 2015
Travel Service Centers 2011 - 2014
BeenVerified.com 2009 - 2011
StreetWise Partners 2008 - 2008
Griffin Valero 2007 - 2008
Dick Sawicki Studios 1998 - 2002
SoftBank Services Group 1994 - 1998
Skills
Photography, Dogs, Leadership, Passion, Training, Entrepreneurship, Public Speaking, Coaching, Management, Public Relations, Social Networking, Recruiting, Sales, Facebook, Customer Service, Customer Satisfaction, Social Media, Time Management, Social Media Marketing, Marketing, Strategic Planning, Leadership Development, Online Marketing, Event Planning, Sales Management, Team Building, Customer Insight, Facebook Marketing, Fundraising, Event Management, Interviews, Online Advertising, Creative Problem Solving, Policy, Team Leadership, Marketing Strategy, Supervisory Experience, Microsoft Office, Customer Retention, Quick Study, Entrepreneurship..., Sales Operations, Call Centers, Humor, Management Experience, Decisive, Advertising, Blogging, Marketing Communications
Education
Defy Ventures Academy 2014 — 2016
Entrepreneurship/Entrepreneurial Studies
The College of Westchester
A.A.S, Business Communication 2006
HSBC November 2009 - Present
HSBC February 2007 - February 2011
HSBC February 2004 - February 2007
Graphic Controls February 1997 - February 2004
SOFTBANK Net Solutions November 1996 - February 1997
SOFTBANK Services Group February 1996 - October 1996
SOFTBANK Services Group October 1995 - January 1996
SOFTBANK Services Group April 1995 - September 1995
Graphic Controls May 1989 - March 1995
Skills
Project Management, Process Improvement, Strategic Planning, Vendor Management, Team Leadership, Business Analysis, Team Building, Change Management, Cross-functional Team..., Program Management, IT Management, SDLC, Solution Architecture, Leadership, Software Project..., Management, Training, Software Development, E-commerce, Enterprise Software, Telecommunications
Education
St. Hyacinth College 1982 — 1986
Bachelor of Science, Philosphy, Minor in Spanish
State University of New York College at Buffalo
Graduate Certificate, Creativity Studies
Modern Marketing Concepts October 1997 - Present
Softbank Services Group 1993 - 1997
CIGNA 1986 - 1993
Skills
Account Management, Direct Marketing, Direct Mail, Marketing Strategy, Multi-channel Marketing, Email Marketing, B2B, Integrated Marketing, Marketing Communications, Marketing, Lead Generation, Direct Sales, Sales Management, Cold Calling, Solution Selling, Marketing Management, Sales Process
Education
Penn State University 1981 — 1985
BS, French/International Business
University of Illinois at Urbana-Champaign
United Stationers January 2014 - Present
United Stationers November 2011 - December 2013
United Stationers June 2010 - November 2011
Ingram Micro 2004 - 2010
Ingram Micro 2000 - 2004
Ingram Micro 2000 - 2000
Ingram Micro 1998 - 2000
Softbank Services Group 1997 - 1998
Softbank Services Group 1996 - 1997
Softbank Services Group 1996 - 1996
Skills
Sales Pipeline..., Customer Relations, Strategic Planning, Process Improvement, Partner Recruitment, Business Development, Distribution Sales, Solution Focused Selling, Supplier Agreement..., Market Development..., Sales Management, Recruiting, Solution Selling, Sales, Program Management, Customer Service, Distribution Strategies, Leadership, Strategy, Sales Process, Channel Partners, Coaching, Management, Training, B2B, Call Centers, Marketing Management, Customer Satisfaction, CRM, Budgets, Go-to-market Strategy, Account Management, Sales Operations, Product Marketing, New Business Development
Education
Alfred State College - SUNY College of Technology 1990 — 1991
AOS Electronics Service Technician, Electronics, Electronics Repair
Cornwall NY
NVR, Inc. August 2013 - Present
NVR, Inc. June 2004 - August 2013
InterCall July 1998 - June 2004
US Army Reserves May 1992 - May 2000
Softbank Services Group July 1996 - March 1998
Veramark Technologies 1994 - 1995
Skills
Informix, Compellent, Oracle, Microsoft SQL Server, SQL Tuning, AIX, Netbackup, pSeries, Windows Server, Windows 7, Informix 4GL, Database Design, Database Administration, Database Security, Database Admin, RedHat, Problem Analysis, Problem Solving, Collaborative Problem..., Database Architecture, Unix Shell Scripting, High Availability, SDLC, Databases, Servers, Performance Tuning, Disaster Recovery, Shell Scripting, Solaris, Enterprise Architecture, Project Management, Architecture, System Administration, System Deployment, Awk, Ksh, Linux, Security, Software Development, SAN, Unix, Operating Systems, Data Migration, ETL, Red Hat Linux
Education
Rochester Institute of Technology 1993 — 1994
EarthLink 2012 - 2014
INSTALLS inc 2011 - 2011
Univera Healthcare 2005 - 2011
Robinson Knife Company 1999 - 2002
Softbank Services Group 1991 - 1998
Skills
Employee Engagement, Strategic Management, Customer Satisfaction, High-Performance..., Process Improvement, Process Re-engineering, Operations Management, Strategy Implementation, Business Performance..., Employee Development, Turnaround Management, Performance Improvement, Business Strategy, Turn Around Management, Performance Management, Account Management, Vendor Management, Business Process..., Project Management, Change Management, Call Center, Cross-functional Team..., Call Centers, Business Development, Customer Service, Customer Retention, Leadership, Software Documentation, Team Building, Training, Management, Customer Experience, Team Leadership, Troubleshooting, CRM, Business Analysis, Analysis, Workforce Management, Forecasting, Coaching, Program Management, Recruiting, Outsourcing, Business Process..., Strategic Planning, Human Resources, Team Management, Budgets
Education
State University of New York Empire State College 2006 — 2010
MBA, Management
State University of New York Empire State College 2003 — 2005
BS, Business, Management, Economics
State University of New York College at Buffalo 1975 — 1980
Photography
PeopleAdmin February 2012 - Present
ArthroCare Corporation July 2010 - February 2012
Builder Homesite November 2000 - September 2009
Builder Homesite Inc. November 2000 - September 2009
ClientLogic 1994 - 2000
Softbank Services Group 1996 - 1997
Leica Microsystems 1992 - 1997
Graphic Controls 1981 - 1986
Life Technologies, formerally GIBCO January 1977 - May 1981
Skills
Medical Devises, Project Management, Business Development, SAP, Training, Resource Management, Coaching, Capacity Planning, Workforce Management, CRM, Strategic Planning, Income Statement, Customer Satisfaction, Call Center, Salesforce.com, Key Performance..., SaaS, Cross-functional Team..., Call Centers, Team Building, Calligraphy, Cold Calling Experience, Zendesk, Key Account Development, Negotiation, Outsourcing, Office Management, Customer Service, Vendor Management, New Business Development, Project Planning, Account Management, Business Process..., Process Improvement, Program Management, P&L, Management, Leadership, Strategy, Sales
Education
D'Youville College 1973 — 1977
BS Biology, Chemistry, Medical Technology
Amherst Central High School 1969 — 1973
Brady Corporation May 2013 - Present
Brady Corporation December 2007 - May 2013
Brady Corporation July 2007 - December 2007
Brady Corporation May 2005 - July 2007
Brady Corporation April 2002 - May 2005
Channel Source Direct March 1998 - March 2002
ATTO Technology October 1994 - March 1998
Softbank Services Group 1991 - 1994
Skills
Lead Generation, B2B, Direct Sales, Sales Management, Sales Process, Outsourcing, Call Centers, Project Management, Sales Leadership..., Change Management, Channel Sales, Channel Strategy, Multi-channel Marketing, Negotiation, Contact Centers, Telemarketing, Telephone Skills, Sales Technologies, Dialers, Strategic Planning, Business Strategy, New Business Development, Business Intelligence, Market Intelligence, Performance Management, Personnel Management, Performance Improvement, Cross-functional Team..., Cross Selling, Key Account Management, Account Management, Direct Marketing, Process Improvement, Sales Operations, Management, Sales, CRM, Selling, Marketing Strategy, Training, Solution Selling, Pricing, Salesforce.com, Product Marketing, Customer Retention, Program Management, Cold Calling, B2B Marketing, Sales Presentations, Trade Shows
Education
Niagara County Community College 1984 — 1986
Associates, Communications
M&T Bank August 2013 - Present
First Niagara Bank August 2012 - August 2013
Bank of America November 2010 - August 2012
Bank of America May 2010 - November 2010
Bank of America January 2010 - May 2010
Bank Of America November 1997 - January 2010
SOFTBANK Services Group 1996 - 1997
Sigma Systems 1995 - 1997
Skills
Software Development, SDLC, Vendor Management, Enterprise Architecture, Business Analysis, Banking, IT Strategy, IT Management, Visio, Requirements Gathering, Risk Management, Process Improvement, Project Portfolio..., Solution Architecture, Business Process..., SQL, Data Warehousing, Mortgage Banking, Mortgage Servicing, Leadership, Retail Banking, Data Analysis, Integration, Requirements Analysis, Business Intelligence, Microsoft SQL Server, Oracle, IT Solutions, Software Project..., SharePoint, Disaster Recovery, Digital Innovation, Technological Innovation, Telecommunications, IT Operations, DB2, Portfolio Management, Program Management, Data Modeling, Systems Analysis, PMO, Business Architecture, Business Continuity, Agile Methodologies, Application Architecture, SOA, PMP, Information Security, Change Management, .NET
Education
Open Group Enterprise Architecture 2012 — 2012
TOGAF 9, Enterprise Architecture
Concord Law School - Kaplan University 2009 — 2009
Introduction to JD, Business Law
Bank Of America 2006 — 2007
Green Belt - 6 Sigma - DFSS, Mortgage Banking
Saint Bonaventure University 1999 — 2001
EMBA, Finance
University at Buffalo 1993 — 1996
BS, Computer Science
Санкт-Петербургский Государственный Политехнический Университет 1987 — 1991
Associate's degree, Automated Control Systems
High School 239: http://en.wikipedia.org/wiki/Saint_Petersburg_Lyceum_239
http://en.wikipedia.org/wiki/Saint_Petersburg_Lyceum_239, Math & Science
doTERRA November 2013 - Present
PTA Montgomery Elementary July 2009 - June 2015
AtlantaAreaMommies January 2008 - October 2014
Synq Solutions February 2001 - November 2010
Amherst Systems defense division of Northrop Grumman Corporation September 1998 - November 2000
Sea-B-Q August 1989 - August 1999
Softbank Services Group August 1997 - September 1998
Skills
Active Directory, Database Administration, Crystal Reports, Process Improvement, DNS, Cisco Technologies, Project Management, System Administration, Servers, Unix, Solaris, Databases, Microsoft SQL Server, SharePoint, Information Architecture, Integration, IIS, Linux, SQL, Agile Methodologies, E-commerce, Management, Leadership, Firewalls, JavaScript, B2B
Education
State University of New York College at Brockport 1994 — 1997
Bachelor of Science, Mathematics and Minor in Computer Science
Erie Community College 1992 — 1994
Associate of Science, Mathematics and General Studies
Orchard Park High School 1989 — 1992
INSTALLS inc November 2006 - Present
INSTALLS inc November 2000 - November 2006
Blueband.net 1999 - 2000
Softbank Services Group 1995 - 1997
ClientLogic 1990 - 1997
Education
University at Buffalo 1986 — 1991
BS, Computer Science
M&T Bank November 2001 - Present
Clientlogic 1995 - 2001
Softbank Services Group 1995 - 2001
Education
Binghamton University 1984 — 1986
Erie Community College 1982 — 1984
AS, Engineering Science
Microsoft Corportion April 2007 - Present
Microsoft 2006 - Present
SOFTBANK Services Group 1996 - 2006
ClientLogic 1996 - 2006
Education
Niagara University 1980 — 1984
ePlus inc. July 2014 - Present
OneStream Networks January 2011 - July 2014
Sentry Safe September 2004 - April 2010
ICS Telecom January 2000 - September 2004
ULTIMATE TECHNOLOGY CORPORATION June 1999 - December 1999
EDS / Xerox Account September 1997 - June 1999
SOFTBANK SERVICES GROUP September 1996 - September 1997
Education
State University of New York College at Fredonia 1992 — 1996
BS, GEO-PHYSICS
Christian Brothers Academy 1988 — 1992
Bachelors of Science, REGENTS
M & T Bank June 2013 - Present
Fidelis Care NY August 2001 - May 2013
Adelphia: West Seneca Data Center April 1998 - July 2001
Buffalo General Hospital February 1997 - October 1997
SOFTBANK Services Group November 1995 - February 1997
Skills
Project Management, Data Analysis, Analysis, Data Warehousing, PeopleSoft, Visio, Business Analysis, Process Improvement, Healthcare Information..., Budgets, Vendor Management, Access, Business Intelligence, Microsoft SQL Server, SQL, Requirements Gathering, Requirements Analysis, IT Strategy, Hyland Software, Sybase, Program Management, Databases, SDLC, Management, Software Documentation, SharePoint, Business Process..., IT Management, PMP, Integration, Information Technology, Software Project..., Enterprise Software, Business Process, Disaster Recovery, Leadership, Healthcare, Team Building, Insurance, Health Insurance, Business Requirements, System Deployment, Change Management
Education
Villanova University
State University College @ Buffalo 1986 — 1990
B. S, Information Systems Management
State University of New York College at Buffalo 1986 — 1990
BS, CIS
University at Buffalo April 2010 - Present
InfraGard Buffalo Members Alliance 2006 - Present
State University of New York at Buffalo January 2000 - April 2010
Northrop Grumman Amherst Systems January 1999 - January 2000
Ingram Micro March 1997 - January 1999
Softbank Services Group 1996 - 1997
Skills
Microsoft Certified..., Windows Server, Firewalls, Network Security, Disaster Recovery, Network Administration, Microsoft Exchange, Security, TCP/IP, Troubleshooting, VPN, System Administration, XP, Windows, Microsoft SQL Server, IIS, Blackberry Enterprise..., WAN, Software Installation, Microsoft Certified..., Networking, Unix
Education
University at Buffalo
Doctor of Philosophy (PhD), Philosophy
National University 2001 — 2004
M.F.S., Forensic Science
Northeastern University 1992 — 1994
B.S., Music Industry
SANS
Sodexho 2007 - 2009
Marriott International 2003 - 2007
iJET Intelligent Risk Systems 2000 - 2003
Sylvan Learning Systems 1999 - 2000
Clientlogic 1996 - 1999
Softbank Services Group 1996 - 1999
Occidental Chemical Corp 1983 - 1989
Education
State University of New York College at Buffalo 1984 — 1988
Royal Caribbean International 2006 - Present
Volvo Aero Corporation April 2002 - December 2005
Computer Task Group (CTG) 1997 - 2002
Softbank Services Group 1995 - 1997
Ruppman Marketing Technologies April 1993 - March 1995
Call Processing Solutions 1987 - 1993
Touch Tone Access 1986 - 1992
Amerada Hess June 1982 - December 1987
Skills
Project Management, Vendor Management, Business Analysis, Program Management, Process Improvement, Business Intelligence, Project Portfolio..., Integration, SDLC, Team Leadership, Change Management, PMP
Education
Daemen College
Master's degree, International Business
Rochester Institute of Technology
Bachelor of Science (B.S.), Accounting and Finance
State University of New York at Buffalo - School of Management
Insight Global April 2015 - Present
USA Cycling 2010 - Present
Carousel Industries March 2011 - April 2015
Avaya June 1998 - March 2011
Softbank Services Group 1996 - 1998
Wegmans Food Markets 1989 - 1994
Skills
VoIP, Avaya, Telecommunications, Network Administration, Hardware, SIP, Security, IP, IT Management, Troubleshooting, Telephony, Unified Communications, Modular Messaging, H.323, Voice Mail, LAN-WAN, TCP/IP, Software Installation, Audix, Linux, ISDN, Cisco Technologies, Computer Hardware, PBX, Problem Solving, Avaya PBX, Automation, Scripting, Avaya Technologies
Education
University at Buffalo 1989 — 1994
Fine Arts, Music
Excelligence Learning Corporation May 2001 - Present
Alexander & Lord 1994 - 1996
Softbank Services Group 1994 - 1996
UCA&L 1994 - 1996
Skills
CSS, Web Analytics, E-commerce, HTML, Web Design, JavaScript, Web Development, User Experience, SEO, Google Analytics, Email Marketing, User Interface Design, Website Development, Business Analysis, SEM, Team Leadership, WordPress, Project Management, Content Management, Dreamweaver, Online Marketing, Usability, Online Advertising
Education
Monterey High School
Monterey Peninsula College
Independent Health September 2011 - Present
Meritain Health January 2009 - September 2011
Datatel July 2003 - January 2009
CTG October 2002 - July 2003
ClientLogic June 1995 - August 2002
Softbank Services Group 1995 - 2002
Skills
.NET, Microsoft SQL Server, SQL, Requirements Analysis, C#, XML, Agile Methodologies, SDLC, SharePoint, IIS, Visual Studio, Web Services, ASP.NET, Team Building, EAI, Technical Resource..., TFS, SOA, E-commerce, T-SQL, Enterprise Architecture, SSRS, Database Design, CRM, Software Development
Education
Syracuse University 1983 — 1987
BS, Computer Science
Praxair April 2010 - Present
Janya, Inc August 2005 - March 2010
Cymfony, Inc February 2001 - August 2005
Moore Research Center June 1999 - February 2001
Syrinex Communications Corp December 1996 - June 1999
Softbank Services Group January 1995 - December 1996
Skills
SOA, Oracle Fusion Middleware, XML, Software Development, JAVA, MySQL, Linux, C++, SQL, Oracle, SOAP, Web Services, Perl, IIS, Java, XSLT, Agile Methodologies, SDLC
Education
Rochester Institute of Technology 1988 — 1993
Bachelor of Science (BS), Computer Engineering Technology
QTC Management/ Lockheed Martin Company September 2014 - December 2014
Golden State Water February 2010 - August 2014
Verio Inc June 2008 - February 2010
HeartCenteronline July 2001 - January 2008
Echobridge Technologies June 2000 - July 2001
Sunglass Hut International August 1999 - June 2000
Glen Raven Mills January 1997 - January 1999
Softbank Services Group January 1993 - January 1997
Skills
Databases, Oracle, Windows Server, SQL, HP-UX, Unix, SDLC, Requirements Analysis, Software Documentation, System Administration, Microsoft SQL Server, Business Analysis, Active Directory, Database Administration
Education
State University of New York College at Buffalo 1991 — 1993
Bachelor's Degree, Managment Information Systems
Alfred State College - SUNY College of Technology 1988 — 1990
Fidelis Care December 2014 - Present
WILLCARE August 2011 - December 2014
Fidelis Care March 2003 - July 2011
Univera Healthcare (formerly Healthcare Plan) December 1997 - March 2003
Softbank Services Group June 1996 - December 1997
Softbank Services Group March 1995 - June 1996
Wegmans Food Markets 1986 - 1995
Skills
SQL, HIPAA, Data Warehousing, Business Analysis
Education
State University of New York College at Buffalo 1992 — 1994
Computer Information Systems
State University of New York College at Buffalo
B.S, Computer Information Systems
State University of New York College at Fredonia 1990 — 1991
Cardinal Health April 2012 - Present
Erie Insurance Group April 2011 - April 2012
LenTech Design January 2007 - April 2011
HealthNow New York Inc. 2007 - 2008
MNIS 1999 - 2007
Softbank Services Group 1995 - 1998
Ogilvy & Mather 1992 - 1994
Skills
SQL Server, C#, C, .NET, Software Development, Programming, C++, MySQL, Web Development, HTML, Agile, XML, SQL, ASP.NET, CSS, T-SQL, jQuery, WCF, MVC, Microsoft SQL Server, OOAD, Agile Methodologies, Entity Framework, WinForms, ASP.NET MVC, Visual Studio, IIS, VB.NET
Education
Niagara County Community College 1988 — 1990
Did not finish, Cumputer Science, 4.0
Mirion Technologies (Conax Nuclear) Inc November 2011 - Present
Northrop Grumman Amherst Systems June 2008 - February 2011
2003 - 2008 MJW Corporation 2003 - 2008
ATTO Technology January 2000 - January 2003
Comptek Federal Systems January 1997 - January 2000
Softbank Services Group January 1995 - January 1997
Dresser Rand Steam Turbine Division January 1994 - January 1995
Dynacs Engineering Co January 1990 - January 1993
Education
Erie Community College
AS Engineering Science
University of South Florida
BS, Mechanical Engineering
Adam's Mark Hotel of Buffalo October 2011 - Present
Synergy Global Solutions January 2005 - April 2010
M&T Bank January 1998 - January 2005
Softbank Services Group January 1996 - January 1998
Friendly's Restaurants January 1993 - January 1996
Skills
Analysis, Help Desk Support, Software Documentation, Security, Technical Support, System Administration
Education
Cheektowaga Central High School 1982 — 1986
Erie Community College
Criminal Justice
M&T Bank February 2008 - Present
Fiserv Auomotive Solutions 2001 - 2008
ClientLogic 1994 - 2000
Softbank Services Group 1994 - 2000
Skills
Banking, Microsoft Office, Microsoft Excel, Risk Management, Customer Service, Change Management, Microsoft Word, Call Centers, Team Building, Management, Process Improvement, Performance Management, Training, Loans, Operations Management, Vendor Management
Education
Erie Community College 1984 — 1986
Business Administration, Business Administration and Management, General
Lafayette High School 1969 — 1973