InterCall Company
Industry: Company
DescriptionInterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Parent organization: West Corporation Headquarters: Chicago, Illinois, United States Founded: 1991 Number of employees: 4,000 Key person: Scott Etzler (President) Subsidiaries: ECI Conference Call Services,
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1,560 InterCall employees in database. Find out everything there's to know about InterCall employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
InterCall Employees
Velvet J's Bakery May 2009 - Present
InterCall September 2000 - May 2009
Afni September 2001 - September 2002
Skills
Employee Relations, Recruiting, Human Resources, Employee Engagement, Onboarding, Talent Acquisition, Interviews, Training, Talent Management, Applicant Tracking..., Performance Management, Organizational..., Leadership Development, Customer Retention, Executive Coaching
Education
Auburn University at Montgomery
BS, Human Resource Mgt
Troy State University
Master of Business Administration (M.B.A.), Business Administration and Management, General
InterCall September 2007 - Present
Charles Reynolds January 2006 - June 2006
Alabama Law Center May 1994 - December 2004
Skills
50 wpm, Microsoft Excel, Microsoft Word, Bankruptcy, Divorce Law, Appointment Scheduling, client interviews, Sales
Education
Auburn University at Montgomery 1996 — 2000
Masters of Science, Justice and Public Safety
San Diego, CA March 2015 - June 2015
Sprint 2004 - 2014
Sprint 1999 - 2004
Sprint 1996 - 1999
InterCall 1995 - 1996
Dun & Bradstreet 1991 - 1995
E. & J. Gallo Winery 1989 - 1991
Skills
Sales Management, Telecommunications, Wireless, Salesforce.com, Direct Sales, Solution Selling, Team Leadership, Contract Negotiations, Global Business..., Business Strategy, Account Management, Organizational..., Forecasting, CRM, Social Media, Sales, New Business Development, Marketing, Strategic Partnerships, Enterprise Account..., Pricing Strategy, SaaS, Marketing Strategy, Customer Service, Advertising, Financial Analysis, Strategic Planning, Change Management, Enterprise Software, Business Development, Leadership, Mobile Applications, Selling, Management, Mobile Devices, Team Building, Wireless Networking, Managed Services, Sales Operations, MPLS, CDMA, Mobile, Channel Management, 4G, VoIP, Customer Retention, Solutions Marketing, M2M, Mobile Device Management, Contract Negotiation
Education
Arizona State University 1985 — 1989
Bachelor's Degree, Business, Management, Marketing
University of Phoenix 2002 — 2004
Master of Business Administration (M.B.A.), Technology Management
Progress Residential October 2014 - Present
Homesmart Intl September 2006 - Present
InterCall March 2014 - October 2014
Conservation Servies Group 2011 - 2014
Mark-Taylor Realty June 2005 - September 2006
Mark-Taylor Realty July 2003 - June 2005
Mark Taylor Residential 1999 - 2000
Skills
First Time Home Buyers, Real Estate, Short Sales, Residential Homes, Property Management, Foreclosures, Sellers, Real Estate Economics, Investors, Selling, REO, Real Estate Transactions, Loans, Referrals, Real Property, Vacation Homes, Sales, Marketing, Buyer Representation, Listings, Investment Properties, New Home Sales, Single Family Homes, SFR, Condos, Relocation, Property, Resellers, Commercial Real Estate, Negotiation
Education
Arizona State University 1990 — 1995
BS, Accounting
Hyland Bay
Certificate, New Home Sales
CenturyLink Technology Solutions April 2014 - Present
Enventis May 2013 - April 2014
InterCall July 2012 - May 2013
Unimax Systems Corporation January 2001 - February 2003
KMC Telecom June 1998 - May 2000
Skills
Sales Account Management, Account and..., Executive Level..., Customer Service, Property, Budget, and..., MS Word, MS Excel, MS..., Salesforce.com, Embedded Software, New Business Development, Sales Operations, Account Management, B2B, Strategy, Unified Communications, Cloud Computing, Sales Management, Solution Selling, Direct Sales, Managed Services, SaaS, Telecommunications
Education
Augsburg College 1987 — 1992
Bachelor's degree, Business/Corporate Communications
Augsburg College 1987 — 1990
Bachelor of Arts (B.A.), Business Communication/Marketing
Workiva December 2012 - Present
TSYS May 2011 - December 2012
Delta Data April 2009 - May 2011
InterCall May 2008 - April 2009
InterCall April 2007 - May 2008
InterCall March 2006 - April 2007
TSYS February 2005 - March 2006
Skills
Testing, Agile Methodologies, Integration, Quality Assurance, SDLC, SQL, Unix, QTP, Software Project..., Requirements Analysis, Scrum, Manual Testing, Test Planning, Databases, Software Development, Web Services, Software Documentation, System Testing, User Acceptance Testing, Test Automation, Requirements Gathering, Quality Center
Education
Auburn University
B.A, Economics
InterCall November 2012 - Present
CoachComm September 2011 - November 2012
Gildan May 2010 - September 2011
Skills
Sales, Management, Marketing, Account Management, Direct Sales, Salesforce.com, Sales Operations, Product Marketing, CRM, Marketing Strategy, Sales Management, Marketing Communications, Customer Service, Salesforce.com...
Education
Auburn University 2005 — 2009
Bachelor's degree, Business/Marketing
InterCall January 1996 - Present
InterCall January 1996 - Present
Education
American InterContinental University 2004 — 2005
Associate's degree, Business Administration and Management, General
InterCall March 2014 - Present
InterCall July 2012 - April 2014
Albracht For Senate Campaign March 2012 - May 2012
InterCall June 2011 - August 2011
Augustana College August 2009 - May 2011
Illinois Baseball Academy May 2007 - August 2010
Skills
Direct Sales, Sales, Salesforce.com, Cold Calling, Account Management, Social Media, Marketing, Team Leadership, Sales Process, Microsoft Office, Social Media Marketing, Social Networking, B2B, Leadership, PowerPoint, Time Management
Education
Augustana College 2008 — 2012
Bachelor's degree in Marketing, Marketing, Sales
New Trier High School 2004 — 2008
Atlantic Flyboard April 2013 - Present
BluHawk Home Technologies 2013 - Present
Earthrace Conservation November 2010 - January 2015
Reach Cooling Group July 2008 - June 2013
Promove December 2005 - February 2007
InterCall June 2002 - December 2005
Skills
Automotive, Leadership, Sales Management, New Business Development, Negotiation, Team Building, Sales, Contract Negotiation, Purchasing, Account Management, Logistics, Marketing, Business Development, Supply Chain Management, Customer Service, Product Development, Team Leadership, Manufacturing, Competitive Analysis, Budgets, Training, Business Operations
Education
Auburn University 2000 — 2005
B.A., Political Science / International Relations
AFS France 1999 1999 — 2000
French Literature
Lycée Jean Lurçat - Martigues, France 1999 — 2000
French Literature, French Literature
Troup County High School 1995 — 1999
High School Diploma, College Prep.
Advanced Oral and Maxillofacial Surgery March 2014 - Present
Orchard Park December 2013 - March 2014
InterCall November 2010 - March 2014
ULTA Beauty March 2012 - January 2014
Skills
Customer Service, Sales, Office Administration, Facilities Management, Training, Customer Satisfaction, Inventory Management, Management, Data Entry, Customer Experience, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Sales Process, Inventory Control, Call Centers
Education
American Dental Assisting Careers 2013 — 2013
Dental Assisting, Dental Assisting/Assistant
Arapahoe Community College
Associate of Arts and Sciences (AAS), Dental Hygiene/Hygienist
Raytheon March 2014 - Present
Northrop Grumman Corporation May 2013 - August 2013
InterCall May 2012 - December 2012
Verizon Wireless September 2010 - May 2012
Education
Regis University 2013 — 2014
Master's Degree, Information Assurance / Cyber Security / Systems Engineering
Aquinas College 2006 — 2010
B.S.B.A, Business Administration
Cisco Systems September 2012 - Present
InterCall December 2007 - August 2012
White Directory Publishers, a division of Hearst Inc. 2002 - 2007
Skills
Salesforce.com, Microsoft Office, Microsoft Technologies, WebEx, Cisco Technologies, Integration
Education
Appalachian State University 1995 — 1999
BS, Advertising/Marketing
Transworld Systems August 2015 - Present
Transworld Systems February 2015 - September 2015
Bank of America July 2014 - February 2015
Bank of America April 2013 - July 2014
PNC June 2013 - April 2014
PNC September 2012 - June 2013
Southeastern Beauty School September 2011 - January 2012
InterCall March 2005 - August 2010
Skills
Windows, Teaching, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, English, Customer Service, Management, Research, Sales, Accounting, Banking, Cross Selling, Financial Risk, Credit, Credit Cards, Finance, Financial Services, Payments
Education
Alabama State University 2001 — 2005
Bachelor of Science (B.S.), Psychology
Valley High 1997 — 2000
InterCall September 2011 - Present
Cox Communications 1987 - July 2011
Cox Communications July 1987 - June 2011
Skills
WebEx, Cold Calling, Invoicing, Billing Systems, Credit, Customer Retention, Fraud Detection, Account Management, Objection Handling, Accounts Receivable, Telecommunications, Account Reconciliation, Accounting, Customer Satisfaction, Software Documentation, Customer Service, Teamwork, Time Management, Team Leadership, Leadership
Education
Josephs College of Beauty-Lincoln 1983 — 1984
Cosmetology, Cosmetology/Cosmetologist, General
Benson High School 1980 — 1983
General, ACA certtified 7-03-2003
Grace Presbyterian Church July 2015 - Present
Westminster School at Oak Mountain August 2014 - December 2014
Greenville Presbyterian Theological Seminary July 2013 - December 2013
Cornerstone Classical Christian Academy June 2011 - May 2013
Young Meadows PCA January 2011 - May 2013
Emerald Mountain Christian School April 2009 - May 2011
IKON Office Solutions November 2008 - April 2009
InterCall May 2008 - August 2008
Brenntag October 2005 - May 2008
Skills
Algebra, Apologetics, Biblical Studies, Discipleship, Expository Preaching, Public Speaking, Religious Education, Teaching, Theology, Young Adults, Youth Ministry, American History, Chemistry, Editing, English grammar, Omnibus, Pre-Calculus, Rhetoric, Technical Writing, World History, Account Management, Sales
Education
Greenville Presbyterian Theological Seminary 2009 — 2014
Master of Divinity (M.Div.)
Auburn University 2001 — 2005
Bachelor of Science (B.S.), Management Information Systems, General
Pearson English Business Solutions August 2015 - Present
SAP October 2012 - August 2015
InterCall March 2012 - July 2012
InnoDisk USA August 2011 - March 2012
EMC August 2008 - August 2011
Skills
Enterprise Software, Cloud Computing, Sales, Cold Calling, CRM, SaaS, Strategic Partnerships, Account Management, Business Development, Lead Generation, Salesforce.com, Solution Selling, Leadership, Management, Outsourcing, Media Knowledge, Inside Sales, Channel/Partner Sales, Objection Handling, Sales Driven, Self-confidence, Jigsaw, Forrester, SuccessFactors, HR Software, SAP, Appointment Generation
Education
Babson College - Franklin W. Olin Graduate School of Business 2015 — 2015
Master of Business Administration (M.B.A.)
Arizona State University 2006 — 2008
Bachelor of Interdisciplinary Studies (BIS)
Foothill High
University of Arizona, Eller College of Management
College Park Family Care Center September 2012 - Present
Homestead of Olathe December 2011 - June 2012
Homestead of Olath December 2011 - June 2012
InterCall October 2007 - January 2009
InterCall 2007 - 2009
Army National Guard September 2006 - March 2008
Army National Guard September 2006 - March 2008
McDonald's Corporation March 2002 - December 2005
McDonald March 2002 - July 2004
Skills
Computer Proficiency, Telephone Manner, Interpersonal Skill, Leadership Development, Teamwork, Energetic team player, Highly motivated..., Customer Service, Customer Oriented, Money Management
Education
Baker University 2014 — 2015
Master of Business Administration (MBA)
Avila University 2009 — 2011
Bachelor of Arts, Business Administration
Video Corporation of America March 2015 - Present
Smart Transition Group October 2010 - Present
Morocco's Casbah Dance Experience October 2007 - Present
PGi May 2013 - June 2014
Level 3 Communications September 2011 - April 2013
AVI-SPL October 2010 - September 2011
InterCall April 2005 - October 2010
Wolf-Gordon May 2003 - April 2005
Elsevier August 2001 - May 2003
MetTel August 2000 - July 2001
Skills
Solution Selling, Unified Communications, SaaS, Managed Services, Video Conferencing, Sales Process, Enterprise Software, Strategy, Business Development, Telecommunications, Selling, Networking, Lead Generation, Professional Services, Salesforce.com, Sound, Sales, Project Management, Account Management, Leadership, Direct Sales, Strategic Partnerships, Customer Retention, Telephony, Cloud Computing, New Business Development, Purchasing, Channel Partners, CRM, Cold Calling, International Project..., Invoicing, B2B, Call Centers, Sales Operations, Telepresence, Contract Negotiation, Wireless, Product Marketing, Cisco Technologies, Sales Presentations, Webinars, Solution Implementation, Product Management, Go-to-market Strategy, VoIP, Marketing Strategy, Audio Conferencing, Mobile Devices
Education
Ashford University
Bachelor's degree, Communication and Media Studies
City University of New York 1991 — 1995
Accounting
Baker Audio Visual February 2015 - Present
CBCI TELECOM August 2007 - August 2014
InterCall September 2005 - March 2007
ENSIL Canada Ltd. 2004 - 2005
Maritz Loyalty Marketing and Maritz Canada are now Bond Brand Loyalty 2003 - 2004
Teleglobe 2001 - 2002
PSINet 1999 - 2001
Nortel Networks 1997 - 1999
Rogers Communications 1995 - 1997
Nortel Networks 1986 - 1995
Skills
Solution Selling, Video Conferencing, Account Management, Unified Communications, Managed Services, AV, Crestron, Selling, Business Development, Integration, Cisco Technologies, Tandberg, CRM, Strategy, Networking, Sales, Telepresence, Video, Digital Signage, Audio Conferencing, VoIP, Sound
Education
Algonquin College of Applied Arts and Technology 1995 — 1996
Certificate, Network and System Administration/Fiber Optics
Toronto School of Business 1993 — 1995
Diploma, Micro Computer Electronics
Wind Creek Hospitality March 2015 - Present
InterCall March 2014 - Present
InterCall September 2011 - March 2014
InterCall April 2009 - September 2011
InterCall April 2003 - April 2009
InterCall June 2001 - April 2003
Skills
Microsoft Excel, Access, Reports, Customer Service, PowerPoint, Microsoft Word, Salesforce.com, Supervision, Data Analysis, Coaching, Problem Solving, Visio, Dashboard, Business Objects, Concur, Live Meeting, Customer Retention, Team Building, Call Centers, Management, Spreadsheets, Sales, Webinars, Training, Customer Satisfaction, Sales Process, Video Conferencing, Vendor Management, Leadership, Account Management, Telecommunications, WebEx, Direct Sales, Team Leadership, Cold Calling, Audio Conferencing, Outlook, CRM, Time Management
Education
Auburn University 2006 — 2008
Liberal Arts, Spanish, 3.0
Southern Union State Community College 1998 — 2001
EBSCO March 2012 - Present
Official Payments December 2010 - March 2012
InterCall October 2009 - December 2010
InterCall February 2009 - October 2009
InterCall April 2007 - February 2009
Intercall February 2004 - April 2007
Kaplan July 2003 - November 2003
Ceridian May 2001 - June 2003
Headhunter.net 2000 - 2001
Georgia-Pacific LLC October 1996 - April 2000
Skills
ITIL V3 Foundations, PMP, Release Management, Change Management, SDLC, ITIL, Configuration Management, Application Lifecycle..., Deployment Planning, Deployment, System Deployment, Plannning, Project Management, Integration, Visio, Software Development, Process Improvement, Management, Software Quality..., Software Documentation, Requirements Analysis, Testing, Vendor Management, Quality Assurance, Software Project..., Team Management, Servers, IT Management, JavaScript, Microsoft SQL Server, HTML, Requirements Gathering, MS Project, Oracle, Business Intelligence, Team Foundation Server, Software Deployment, Automated Deployment, Team Foundation Server..., Team M, Project, Internet Information..., Internet Information..., Window Server 2003, Windows Server 2008 R2, Service Request..., Database Design, Visual Basic, Web Applications, Cross-functional Team...
Education
Penn State University 1982 — 1986
BS, Accounting
Auburn University 1989 — 1991
MBA, MIS
Emmaus High School 1982 — 1982
InterCall August 2006 - Present
Law Offices of Marcelo A. Estrada, Jr. September 2001 - July 2005
Skills
Salesforce.com, Telecommunications, CRM, Unified Communications, SaaS, Cross-functional Team..., Video Conferencing, Sales Process, Employment Law, Strategy, Managed Services, Professional Services, Strategic Partnerships, Sales Operations, Immigration Law, Audio Conferencing, Account Management, Training, Solution Selling, Sales, Contract Negotiation, Product Management, Webinars, Direct Sales, VoIP, B2B, Call Centers, Cloud Computing, Selling, International Sales, Project Management, Enterprise Software, Mobile Devices, Business Ethics, Business Strategy, Customer Retention, Friendly Personality, Personal Values, Integrity, Professional Ethics, Superior Work Ethic, Values, Values Alignment, Values-based Leadership, Work Ethic, Ethical Leadership, UCaaS, Channel Strategy, Management, Technical Writing
Education
Auburn University, College of Business 2009 — 2011
M.B.A., Technology Management
Mercer University - Walter F. George School of Law 1992 — 1995
J.D., Law
Emory University 1986 — 1990
B.A., International Studies
PGi July 2014 - Present
PGi August 2013 - July 2014
PGi February 2013 - August 2013
Macy's October 2011 - February 2013
InterCall May 2011 - October 2011
InterCall March 2010 - October 2011
InterCall June 2009 - October 2011
InterCall October 2007 - October 2011
InterCall November 2006 - October 2007
Auburn Business Computing 2005 - 2006
Skills
Team Management, Release Management, Telecommunications, VoIP, Vendor Management, Telecommunications..., PMP, Integration, Billing Systems, SDLC, Software Project..., Call Center, IT Management, Requirements Analysis, Cloud Computing, Managed Services, Visio, Business Analysis, Software Development, Unix, Agile Methodologies, Unified Communications, Wireless, Program Management, SaaS, Data Warehousing, Management, Leadership, Networking, Solution Architecture, Project Planning, CRM, Enterprise Software, Mobile Devices, IT Strategy, Project Delivery, Data Center, Project Portfolio..., PMO, Business Intelligence, Professional Services, Product Management, Business Process, Resource Management, Pre-sales, Information Technology, Cross-functional Team..., Enterprise Architecture, Outsourcing, ITIL
Education
Auburn University 1988 — 1991
Daleville Highschool 1974 — 1984
InterCall May 2006 - Present
Skills
Unified Communications, Telecommunications, Video Conferencing, Salesforce.com, Account Management, Solution Selling, Managed Services, Mobile Devices, Direct Sales, B2B, Product Management, SaaS, New Business Development, Cloud Computing, Lead Generation, Sales, Product Marketing, Marketing Communications, IP, Networking, MPLS, Audio Conferencing, Webinars
Education
Auburn University at Montgomery 2012 — 2015
Management Information Systems, General
Auburn University at Montgomery
InterCall August 2007 - Present
Verizon July 1999 - August 2007
Skills
Informix, Solaris, HP-UX, Unix Shell Scripting, Databases, Unix, Database Administration
Education
Auburn University
Computer Engineering
SAIC October 2011 - Present
SAIC October 2011 - Present
General Dynamics Information Technology June 2009 - October 2011
InterCall January 2008 - June 2009
General Dynamics Information Technology April 2006 - January 2008
Skills
Cisco, Solaris, Network Administration, DNS, Servers, Red Hat Linux, Proposal Writing, Proposal Evaluation, Oracle, Performance Management, Performance Analysis, Applications Support, Security Clearance, SSCP, Information Security..., Powershell, Microsoft Office, Process Automation, Cisco Technologies, Disaster Recovery, Information Security, Testing, Unix, Network Security, Security, Computer Security, Visio, Software Documentation, Linux, Firewalls, ITIL, Integration, Process Improvement, Networking, VPN, Technical Support, Enterprise Architecture, Handmade Jewelry, Cloud Computing, Databases, Operating Systems, Shell Scripting, Cisco IOS, SQL, System Administration, SharePoint
Education
Auburn University 2002 — 2006
Bachelor (Incomplete), Electrical Engineering (Business Minor)
Intercall January 2007 - Present
Education
Baker College Business and Corporate Services 2002 — 2006
InterCall September 1995 - Present
InterCall September 1995 - Present
Skills
Telecommunications, Unified Communications, VoIP, Video Conferencing, Managed Services, Salesforce.com, SaaS, Audio Conferencing, Call Centers, Customer Service
Education
American InterContinental University 2005 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Kinney Group, Inc. October 2013 - Present
PSAV Presentation Services February 2004 - October 2013
InterCall October 2002 - February 2004
Focal Communications September 1999 - October 2002
Plexus IT Staffing 1998 - 1999
Skills
Leadership, Negotiation, Training, Event Technology, High-volume Recruiting, Vendor Relationships, CIR, Talent Acquisition, Budgets, Social Recruiting, Recruiting, Technical Recruiting, Applicant Tracking..., Sourcing, Human Resources, Talent Management, Telecommunications, Onboarding, Coaching, College Recruiting, Sales, Succession Planning, Job Fairs, Employee Relations, Performance Management, HRIS, Trade Shows, Hiring, Start-ups, Screening, Employee Engagement, Deferred Compensation, Strategic Planning, Strategy, Management, Vendor Management, Cold Calling, Business Development, Employee Training, Building Relationships, Temporary Placement, Interviews, New Hire Orientations, Time Management, Personnel Management, Full-life Cycle..., Employer Branding, Program Management, Workforce Planning
Education
Ball State University 1993 — 1997
BS
Castle High School 1989 — 1993
Keller Williams Realty June 2007 - Present
Intercall April 2009 - Present
Telelanguage September 2007 - November 2010
Coldwell Banker October 2001 - June 2007
Exhibit Group/Giltspur September 1999 - March 2001
Exhibitgroup 1999 - 2001
Exhibitgroup Portland 1999 - 2001
Hypsos, The Netherlands March 1998 - May 1999
Hypsos 1998 - 1999
ContempoDesign Europe October 1995 - February 1998
Skills
Negotiation, Marketing, Project Management, People-oriented, English, German, Real Estate, Sellers, Relocation, Selling, REO, Real Estate Transactions, First Time Home Buyers, Short Sales, Foreclosures, Investment Properties, Single Family Homes, Luxury, Residential Homes, Buyer Representation, Sales, Property, Marketing Strategy, Referrals
Education
ProSchools 2001 — 2001
Real Estate
Schoevers 1980 — 1981
Management Assistant
Deutsche Schule Den Haag 1966 — 1979
Assessment Technologies Institute September 2007 - Present
InterCall September 2006 - August 2007
NCS Person April 2004 - June 2006
Skills
Call Center, Customer Service, Teamwork, Outlook, Time Management, Fax, Invoicing, Training, Management, Customer Retention, Software Documentation, Account Management, Call Centers, Microsoft Office, Customer Satisfaction
Education
Eudora High School 1996 — 2000
General, General Studies
American River College
Business Administration and Management, General
InterCall January 2013 - Present
InterCall November 2008 - January 2013
InterCall July 2006 - October 2008
InterCall September 2000 - June 2006
Skills
Sarbanes-Oxley, Financial Reporting, Variance Analysis, Financial Analysis, Sarbanes-Oxley Act, Internal Controls, Account Reconciliation, Accounting, ADP Payroll, Auditing, Accounts Receivable, Accounts Payable, Fixed Assets, Financial Accounting
Education
Troy State University 1999 — 2000
Masters, Business Administration
Auburn University, College of Business 1992 — 1997
Bachelor of Science, Finance
Lanett High School
Coldwell Banker Sea Coast Advantage - Sea Coast Rentals June 2014 - Present
WOW! Internet, Cable & Phone November 2012 - October 2013
Hitachi Cable America May 2012 - November 2012
Hanwha L&C Alabama January 2011 - May 2012
InterCall February 2007 - June 2010
InterCall August 2006 - January 2007
Child Care Resource Center May 2002 - June 2006
Skills
Recruiting, Applicant Tracking..., Benefits Administration, Onboarding, HR Policies, Talent Acquisition, Succession Planning, Human Resources, College Recruiting, Training, Employee Engagement, Employee Benefits
Education
Troy University
MBA, Management
Auburn University 1997 — 2000
HDFS, Human Sciences
Piedmont Office Realty Trust September 2010 - Present
Senior Housing Group June 2009 - August 2010
Georgia State University January 2009 - August 2010
Arrow International November 2006 - December 2008
Fortec Medical April 2004 - October 2006
InterCall May 2003 - June 2004
Skills
Financial Analysis, Real Estate, Commercial Real Estate, Real Estate Development, Real Estate Transactions, Sales, Medical Devices, Commercial Leasing, REIT, Due Diligence, Underwriting, Corporate Real Estate, Real Estate Economics, Disposition, Financial Modeling, Acquisitions, Marketing, Market Research, Valuation, Retail, Analysis, Finance, Asset Management, Property Management, Leases, Argus Modeling, Investments, Dispositions
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2010
MBA, Real Estate, Finance
Ball State University 1999 — 2003
BA, Major: Marketing Focus: Sales
Channelwood Mortgage October 2012 - Present
Independent Conferencing Consultants August 2007 - October 2012
LANtech Training July 2010 - February 2011
InterCall October 2003 - August 2007
MCI Conferencing 2001 - 2003
V-SPAN 2000 - 2001
W2COM 1999 - 2000
Ameritech May 1997 - July 1999
Indiana Department of Correction January 1995 - May 1997
Skills
New Business Development, Sales, Solution Selling, Sales Management, Telecommunications, Account Management, Web Conferencing, Video Conferencing, Managed Services, Training, Networking, Contract Negotiation, Team Leadership, Customer Satisfaction, CRM, Sales Process, Cold Calling, Webinars, B2B, Key Account Management, Sales Presentations, Selling, Customer Retention, Strategic Partnerships, Management, Team Building, Strategy, Direct Sales, Program Management, Sales Operations
Education
Ball State University 1993 — 1994
MS, Information and Communication Sciences
Ball State University 1989 — 1993
BS, Social Studies
DeKalb High School 1983 — 1986
InterCall July 2009 - Present
Freddie Mac August 2006 - May 2008
Spectrum Careers January 2006 - August 2006
Omnisolve March 2005 - December 2005
xScion Solutions September 2004 - March 2005
XO Communications December 2002 - July 2004
Winstar Communications May 2000 - December 2002
Winstar Communications November 1999 - April 2000
Winstar Communications May 1999 - October 1999
Education
Auburn University 1994 — 1996
MBA, Business Administration
Auburn University 1990 — 1994
B.S., Finance
Portfolio Masters August 2007 - Present
COMFORCE Technical Services October 2006 - December 2007
Senergy May 2006 - August 2006
InterCall March 2005 - March 2006
L3 Vertex Aerospace January 2004 - December 2005
L-3 Communications Vertex Aerospace 2004 - 2005
Raytheon Aerospace January 2000 - December 2003
Skills
Content Management, Taxonomy, Packaging, Structures, Business Process, Government Contracting, Long Distance Training, Training, Proposal Writing, Project Management, Trade Shows, CMS, CRM, SharePoint, Strategic Planning, Web Design, Web Development, Leadership, Visio, Consulting, CSS, Marketing, Customer Service, Management, Business Development, Government, DoD, Analysis, Databases, Data Analysis, Software Documentation, Program Management, Strategy, Adobe Creative Suite, Requirements Analysis, Security, Information Technology, Process Improvement, Technical Writing, Change Management, Vendor Management, Project Planning, Integration, SDLC, Business Analysis, Team Leadership, Business Intelligence, Management Consulting, Business Process..., Team Building
Education
American InterContinental University 2006 — 2007
MBA, Marketing
American InterContinental University 2006 — 2007
MBA, Human Resource Management
American InterContinental University 2004 — 2005
BFA, Visual Communications - Digital Design
Time Warner Cable Business Class July 2014 - Present
Time Warner Cable Business Class April 2013 - Present
InterCall December 2011 - April 2013
Sprint Nextel April 2010 - April 2011
CDS Datacomm 2009 - 2010
Sprint November 2003 - February 2005
Transwestern Publishing 1999 - 2003
Sprint September 1999 - January 2001
Skills
Telecommunications, Wireless, Solution Selling, Business Development, Direct Sales, Sales Management, Strategy, Account Management, Unified Communications, Marketing, Sales Process, Salesforce.com, VoIP, Sales, Managed Services, SaaS, Selling, B2B, Cold Calling, Lead Generation, Channel Partners, New Business Development, Strategic Partnerships, Customer Retention, Leadership, Sales Operations, IP, Cloud Computing, Consultative Selling, Market Penetration, Contract Negotiations, Customer Experience, Forecasting, Sales Presentations, Co-location, Professional Services, Closing Deals, Mobile Devices, Enterprise Software, CRM, Call Centers, Business Strategy, MPLS, Coaching, Sales Process..., Virtual Training, Instructor-led Training, Instructional Design, Classroom Instruction, Facilitation
Education
Augusta State University - College of Business Administration
Northwestern Business College
Business Adminitration
InterCall September 1995 - Present
InterCall 1995 - 2008
Skills
Channel, Sales Management, Unified Communications, Direct Sales, Cloud Computing, Sales Operations, Solution Selling, Managed Services, Mobile Devices, Cold Calling, Sales Process, SaaS, Strategic Partnerships, Sales, Salesforce.com, Marketing Strategy, Hosted Services, Strategy, VoIP, Team Building, Selling, Leadership, Sales Presentations, Strategic Planning, Video Conferencing, Customer Retention, Call Center, Telecommunications, B2B, Professional Services, Partner Management, Management, WebEx, Key Account Management, New Business Development, Enterprise Software, Account Management, Product Marketing, Product Management, International Sales, Channel Partners, Audio Conferencing, Competitive Analysis, Live Meeting, Contract Negotiation, Go-to-market Strategy, Business Development, Analytics, Cross-functional Team..., Start-ups
Education
Anderson University 1987 — 1991
Business
InterCall July 2013 - Present
InterCall April 2012 - July 2013
InterCall April 2009 - April 2012
InterCall March 2005 - March 2009
Skills
Unified Communications, Partner Management, Managed Services, Hosted Services, Cloud Computing, Lync, VoIP, Professional Services, Strategic Partnerships, Microsoft Technologies, Product Management, Office 365, Telecommunications, Product Marketing, CRM, SIP, Go-to-market Strategy, Webinars, IP, MPLS, Project Management, Salesforce.com, Strategy, Vendor Management, Lead Generation, Cisco Technologies, Sales, Sales Process, Software Industry, Audio Conferencing, B2B, Collaboration Solutions, WebEx, Mobile Devices, Pre-sales, Telephony, Selling, Direct Sales, SIP Trunking, Sales Presentations, Sales Operations, Integration, Channel Partners, Demand Generation, Account Management, Messaging, Wireless, Virtualization, Management, Sales Enablement
Education
Aspen University 2009 — 2013
Bachelors Degree, Business and Marketing
University Of Northern Iowa 2001 — 2002
Elementary Education
Scott Community College 1999 — 2001
Associates Degree, Biology
Michelin 2010 - June 2011
Aliant Bank 2010 - 2011
InterCall December 2008 - July 2010
Skills
Digital Photography, Video Production, C++, Microsoft Office, Mold Remediation, Construction Management, Construction Estimating, VoIP, Sales Management, Troubleshooting, Management, New Business Development, Networking, Sales, Video Conferencing, Team Leadership, Team Building, Customer Service, Call Centers, Budgets, Strategic Planning, Contract Negotiation, Supervisory Skills, Account Management, Salesforce.com, Process Improvement, Training, Microsoft Word, Contract Management, Project Management, Leadership, Customer Satisfaction, PowerPoint, Visio
Education
Auburn University at Montgomery 1979 — 1981
Bachelor's degree, Crim Justice/Psychology
Central Alabama Community College 1978 — 1979
Associate's degree, General Studies
Lockton Affinity January 2010 - Present
NCO Group August 2009 - December 2009
InterCall March 2009 - July 2009
Bushnell August 2006 - February 2009
H&R Block July 2003 - July 2006
Citibank May 2002 - July 2003
Everest Connections January 2001 - April 2002
Birch Telecom June 1998 - December 2000
Brooks Fiber/MCI WorldCom March 1997 - June 1998
Sprint April 1987 - February 1997
Skills
Telecommunications, Customer Service, Technical Support, Leadership, Marketing, Credit, Database Administration, Continuous Improvement, Shipping, Outside Sales, EDI
Education
Baker University 2002 — 2004
Master of Business Administration (MBA)
Baker University
Bachelor of Business Administration (BBA)
Henry Rylan Interior Design April 2012 - Present
BFM REALTY, INVESTMENT & DEVELOPMENT January 2005 - January 2007
InterCall January 2003 - January 2005
Genesys Conferencing January 2001 - January 2003
DIGITAL PIPE January 1998 - January 2001
U.S. Concepts January 1997 - January 1998
Skills
Leadership, Start-ups, Business Development, Marketing, Management, Sales, New Business Development, Budgets, Strategy, Project Management, Interior Architecture, Renovation, Account Management, ArchiCAD, Photoshop, Space planning, Color Theory, Finish Selections, Hand Drafting, Sales Process, InDesign
Education
Academy of Art University 2011 — 2015
Master's degree, Interior Architecture and Design
University of California, Santa Barbara 1994 — 1997
Bachelor of Arts (B.A.), Theater Arts
University of California
Bachelor's degree, Drama and Dramatics/Theatre Arts, General
Self Employed September 2015 - Present
SouthernLINC Wireless February 2015 - August 2015
WOW! Internet, Cable & Phone July 2011 - December 2014
InterCall February 1999 - February 2011
Skills
Unix, RedHat, Shell Scripting, Linux, Solaris, Solaris Zones, Symantec Backup, Netcool, SAN, Oracle, Vi, Perl, Bash, Ksh, Big Brother, Hitachi Storage, VM, Vim, CentOS, Red Hat Linux, CA Clarity, NMS, Virtualization, MySQL, Solarwinds, SQL, Software Quality..., HP Quality Center, Agile Methodologies, Agile Testing, Agile & Waterfall..., Change Management, SharePoint, SNMP, DNS Administration, Windows Server, Project Management, Requirements Analysis, Use Case Analysis, Apache, Tomcat, TQM, XML, Citrix
Education
Auburn University 1991 — 1995
Bachelor of Science Operations Management, Operations Management
Auburn University, College of Business 1991 — 1995
BSBA, Operations Management and Supervision
InterCall October 2010 - Present
InterCall April 2007 - October 2010
InterCall 2002 - 2005
Deltacom 1999 - 2002
Knology 1998 - 1999
InterCall 1996 - 1998
Skills
Product Marketing, Product Management, Telecommunications, Product Development, Strategy, Product Launch, Marketing Communications, Market Research, Management, Sales, Positioning, Business Development, Marketing, Leadership, Public Relations, Sales Process, Strategic Partnerships, International Sales, Sales Presentations, Direct Sales, Solution Selling, Corporate Communications, Sales Operations, Competitive Analysis, Selling, New Business Development, Key Account Management, Sales Management, Account Management, Market Analysis, Professional Ethics, Personal Values, Entrepreneurship, Social Media Marketing, Blog Marketing, Customer Service..., SaaS, CRM, Salesforce.com, Unified Communications, Managed Services, B2B, VoIP, Cloud Computing, UCaaS, Solution Sell
Education
Auburn University 1992 — 1996
Bachelor of Science (B.S.), Marketing
I.A.T.S.E. Local 479 July 2013 - Present
Freelance Film Creative January 2009 - Present
Freelance Film Creative 2009 - Present
Message in a Bottle Productions May 2010 - August 2012
United States Air Force Security Forces November 2001 - November 2007
InterCall August 1998 - November 2001
Skills
Acting, Directing, Steadicam, Jib, Voice Acting, Dialects, Editing, Teleprompter, Military Experience, Acoustic Guitar, Infantry Tactics, Final Cut Pro, Canon DSLR, Motion Graphics, Studio Lighting, Camera Operating, Camera Assistant, Music Videos, Video, Camera Operation
Education
Auburn University 2001 — 2005
Bachelor of Fine Arts (BFA), Theatre/Theater
W.B. Mason Company Inc. July 2014 - Present
InterCall November 2013 - July 2014
Brocade March 2012 - October 2013
WB Mason Company January 2009 - March 2012
Skills
Salesforce.com, Account Management, Sales, Cold Calling, Direct Sales, Solution Selling, Sales Management, New Business Development, Marketing, Lead Generation, Sales Process, Customer Service, Sales Operations, Microsoft Office, Enterprise Software, Channel Partners, Customer Satisfaction, Data Center, Leadership, Virtualization, Marketing Strategy, Negotiation, Management
Education
Assumption College 2002 — 2006
Bachelor's degree, Business/Corporate Communications
Bishop Feehan High School 1998 — 2002
InterCall June 2001 - Present
Education
Auburn University
B.S., Accounting
Auburn University
B.S., Microbiology
Rick's Barbeque September 2012 - Present
Bruster's Real Ice Cream August 2006 - July 2012
Auburn University January 2011 - May 2011
InterCall May 2008 - August 2010
Skills
Java, C++, Object Oriented Software, Object Oriented Design, Customer Service, Leadership, Time Management, Teamwork, Microsoft Word, PowerPoint, Catering, Hospitality, Restaurants, Food, Food & Beverage
Education
Auburn University 2006 — 2011
Bachelor, Computer Software Engineering
Weston InfoSec Corporation February 2015 - Present
InterCall June 2013 - January 2015
EarthLink Business November 2012 - June 2013
Nexus IS November 2009 - November 2011
Griffith Choppers, Inc June 2004 - December 2009
Presidio Networked Solutions January 2008 - August 2009
NCT Group, Inc. November 2006 - December 2007
WorldCom January 2002 - October 2006
Sprint April 2000 - November 2001
USN Communications September 1995 - February 2000
Skills
Six Sigma, Data Center, Security, Cisco, Wireless, Call Center, Consultative Selling, New Business Development, Account Management, Direct Sales, Solution Selling, Cloud Computing, Telecommunications, VoIP, Managed Services, Team Building, Strategic Planning, Virtualization, Contract Negotiation, Unified Communications, Marketing Strategy, Vendor Management, Storage, Contract Management, Business Strategy, VMware, Disaster Recovery, Business Planning, B2B, Business Continuity, WAN, Network Design, Microsoft Office, Budgeting, Cisco Technologies, Management, Sales Operations, IP, Leadership, Networking, Co-location, Professional Services, Integration, Enterprise Software, Sales, CRM, Strategy, Sales Management, Sales Process, SaaS
Education
State University of New York College at Fredonia 1991 — 1992
BS Finance, Banking, Corporate, Finance, and Securities Law
Broome Community College 1989 — 1991
AS Liberal Arts, Calc I, II, III/Physics/Computer Science
Alfred State College - SUNY College of Technology 1987 — 1989
AA Marketing
VMWare 2011 — 2011
VSP5, Cloud Computing, 100
EMC 2011 — 2011
Certification, Virtualization
NetApp 2011 — 2011
Certification, Virtualization
Cisco 2008 — 2010
CCSE, Cisco Solutions
WEST POINT POLICE DEPARTMENT July 2014 - Present
INTERCALL October 2006 - May 2014
CRIBB CORPORATION July 2005 - October 2006
MCDONALD OIL May 2001 - July 2005
Skills
Salesforce.com, Call Centers, Customer Service, Cold Calling, Microsoft Office, Retail, Training, Time Management, Customer Retention, Outlook, Telephone Skills, Inventory Management, Customer Experience, Data Entry, Customer Satisfaction, Public Speaking, Team Building, Microsoft Excel
Education
Troy University Dothan 2010 — 2013
CRIMINAL JUSTICE/PSYCHOLOGY, Criminal Justice and Corrections, 3.50
Alabama State University
InterCall June 2015 - Present
Superior Abstractors Inc February 2010 - February 2015
TSYS September 2005 - February 2010
Skills
Experienced Business..., Design Specifications, Microsoft Office, SharePoint Designer, Testing, COBOL, FTP, HTML, IMSDB, DB2, Public Meeting..., Technical Writing, SharePoint, Business Analysis, Databases, Loans, Management, Foreclosures, Visio, Outlook, Access, Software Documentation, Time Management, Database Administration, Microsoft Excel, Systems Analysis, PowerPoint, REO, SQL, Requirements Gathering, MS Project, System Administration, Analysis, Adobe Acrobat, Visual Basic, SDLC, Loan Origination, Agile Methodologies, Data Analysis, Database Design, PMP, Windows 7, XML, Credit, Troubleshooting, Windows, Process Improvement, User Acceptance Testing, Software Installation, Programming
Education
Auburn University 2007 — 2009
M.S.I.S, Management Information Systems
Columbus State University 2001 — 2005
B.B.A, Computer Information Systems Management
InterCall September 2014 - Present
InterCall August 2013 - Present
InterCall August 2006 - August 2013
Skills
Channel Partners, Customer Retention, Solution Selling, VoIP, Video Conferencing, Data Center, Managed Services, Product Marketing, Messaging, Unified Communications, SIP, Customer Service, Key Account Management, Selling, IP, WebEx, Cisco Technologies, Direct Sales, Streaming Media, Telecommunications, Webinars, Audio Conferencing, Call Centers, Salesforce.com, Lead Generation, Hosted Services, Partner Management, Telepresence, Wireless, Cloud Computing, B2B, Cold Calling, Sales Management, Product Management, MPLS, Contract Negotiation, Account Management, Telephony, Sales, Vendor Management, Business Development, Professional Services, Strategy, SIP Trunking, Sales Presentations, Channel, Co-location, Strategic Partnerships, Sales Process, New Business Development
Education
Arizona State University 2001 — 2005
InterCall July 2011 - Present
InterCall December 1991 - July 2011
Skills
Salesforce.com, Audio Conferencing, SaaS, Telecommunications, Managed Services, WebEx, Webinars, Process Improvement, Call Centers, Collaboration Solutions, Cloud Computing, Channel Partners, New Business Development, Software Industry, Sales Management, Contract Negotiation, Call Center, Live Meeting, Mobile Devices, Account Management, Sales Process, Telepresence, Product Management, Solution Selling, Enterprise Software, Key Account Management, Direct Sales, Unified Communications, Professional Services, Cross-functional Team..., Customer Retention, Lead Generation, Management, Sales Presentations, Vendor Management, Customer Experience, CRM, Sales, Sales Operations, Customer Success, Hosted Services, Data Center, Video Conferencing, Contact Centers, Global Leadership, Telephony, B2B, VoIP, Customer Service, Strategic Partnerships
Education
Troy University 2000 — 2002
MBA, Business
Auburn University 1988 — 1991
BA, Marketing
Valley
Groupon June 2013 - Present
Groupon August 2010 - May 2013
InterCall January 2008 - July 2010
InterCall January 2007 - December 2007
Skills
Salesforce.com, Online Advertising, SEM, Lead Generation, Cold Calling, Daily Deals, Social Media Marketing, Account Management, Email Marketing, Social Media, Sales Management, Advertising, B2B, Marketing Strategy, Marketing, New Business Development, Sales, Management
Education
Baker College Business and Corporate Services 2002 — 2006
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
PGi April 2012 - Present
InterCall June 2006 - April 2012
Level3 Communications October 2005 - June 2006
Deltacom January 2004 - October 2005
InterCall October 1998 - December 2003
Skills
WebEx, Live Meeting, Enterprise Software, Account Management, Marketing, Unified Communications, Video Conferencing, Hosted Services, Solution Selling, SaaS, Salesforce.com, Sales Presentations, Audio Conferencing, Telecommunications
Education
Troy University 2001 — 2003
MBA
Auburn University 1994 — 1998
Bachelor of Science, Marketing
Moores Mill Country Club August 2008 - Present
InterCall May 2009 - August 2009
Education
Auburn University, College of Business 2006 — 2010
Lynch Nissan of Auburn June 2015 - Present
Nissan of Newnan February 2015 - May 2015
InterCall June 1997 - January 2015
Nissan Motor Corporation May 2005 - July 2010
InterCall January 2002 - February 2005
Deltacom September 1999 - September 2001
InterCall June 1997 - September 1999
Skills
Unified Communications, Telecommunications, Sales, Leadership, Managed Services, Salesforce.com, Direct Sales, SaaS, Call Centers, Solution Selling, Sales Process, E-commerce, Account Management, Cloud Computing
Education
Auburn University 1995 — 1999
B.S., Information Systems
InterCall October 1996 - Present
Education
Auburn University 1992 — 1996
Communication, Business
InterCall April 2012 - Present
Corvent LLC/InterCall September 2008 - April 2012
Passage Events March 2006 - August 2008
First Regional Bank June 2005 - August 2005
Michael's Travel Centre, Inc. June 2004 - August 2004
Washington Mutual June 2003 - August 2003
Skills
Event Management, Event Planning, Program Management, Account Management, Management, Marketing Strategy, Product Management, Customer Service, Relationship Marketing, Social Media Marketing, PowerPoint, Marketing, Microsoft Office, Sponsorship, Marketing Communications
Education
Abilene Christian University 2001 — 2005
BS, Integrated Marketing Communications
PowerSouth Energy Cooperative September 2012 - Present
Home Depot April 2012 - Present
InterCall January 2008 - August 2009
Winn Dixie Stores June 2007 - August 2007
Kmart Corporation March 2003 - August 2006
Skills
Microsoft Office, AutoCAD, C, Customer Service, Leadership, Engineering
Education
Auburn University 2005 — 2010
Bachelor of Science, Electrical Engineering
RealPage, Inc. 2015 - Present
Insight 2014 - 2015
Citrix 2012 - 2014
InterCall February 2009 - August 2012
PharmaLink Pharmaceutical, LLC 2007 - 2009
Skills
Strategic Partnerships, Sales, New Business Development, Marketing, Salesforce.com, Account Management, Sales Operations, Leadership, Business Development, SaaS, Direct Sales, Miller Heiman
Education
Arizona State University 2004 — 2008
BS, Psychology and Communication
InterCall May 2015 - August 2015
Cecil Wright Tutoring Center August 2010 - May 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Report Writing
Education
Auburn University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Accounting, 3.91
UST Global 2014 - Present
Assured Services LLC April 2003 - Present
Custom Business Solutions September 2011 - January 2014
Smith Chapel Church September 2009 - September 2011
Unified Technology LLC. April 2010 - August 2011
InterCall November 2006 - April 2009
Premiere Global Services July 2005 - November 2006
Assured Capital Investments, LLC October 2002 - June 2005
KMC Telecom June 1999 - April 2002
Ameritech Information Industry Services February 1996 - June 1999
Skills
Solution Selling, Telecommunications, CRM, Leadership, Account Management, Strategic Partnerships, Networking, Management, Business Development, Recruiting, Start-ups, Sales Process, Strategy, Unified Communications, SaaS, Sales, Training, Salesforce.com, Selling, Business Intelligence, Event Planning, Channel Partners, Contract Negotiation, Budgets, WAN, Managed Services, New Business Development, Sales Management, Vendor Management, B2B, Team Management, Sourcing, Project Management, Direct Sales, VoIP, Cloud Computing, Business Process, Sales Operations, Interviews, Cold Calling, Team Leadership, Sales Executive, Business Consultant, Lead Generation, Marketing Strategy, Cross-functional Team..., Forecasting, Program Management, Professional Services, Human Resources
Education
Baker College Center for Graduate Studies 2009 — 2014
DBA, Leadership
Central Michigan University 2003 — 2008
Master's, General Business Administration
Central Michigan University 2003 — 2008
Graduate Certificate, Leadership
Central Michigan University
Bachelor's, Organizational Administration
Allegion US January 2015 - Present
Entangled Media Corp. April 2014 - Present
Intercall April 2007 - April 2014
Sun Microsystems April 2005 - January 2007
Performance Health Technologies April 2003 - January 2005
Raindance Communications November 1999 - April 2003
Raindance - InterCall Inc. November 1999 - March 2003
IMB France November 1998 - November 1999
Independant January 1985 - January 1995
Skills
Mobile Applications, Software Development, Agile Methodologies, Objective-C, Linux, iOS development, Object Oriented Design, User Interface
Education
Kennedy Western University 2004 — 2006
Art Institute of Seattle 1989 — 1991
AA, Music and Video Business
InterCall December 1999 - Present
Lockheed Martin Technical Operations June 1996 - November 1999
SPAN Instruments July 1995 - May 1996
Skills
Facilities Management, Management, Budgets, Security, AutoCAD, Unified Communications, Managed Services, Telecommunications, VoIP, Audio Conferencing, Logistics, Account Management, Video Conferencing, Webinars, Vendor Management, Call Centers, WebEx, Manufacturing, Space planning, Process Improvement
Education
Auburn University 1990 — 1995
Bachelor of Landscape Architecture
Georgia Military College 1988 — 1990
InterCall December 2008 - Present
Genesys Conferencing December 2007 - December 2008
Genesys Conferencing March 2003 - December 2007
Webb Interactive Services December 1999 - December 2001
Poitra Visual Communications September 1998 - July 1999
Skills
Six Sigma - Yellow Belt..., COPC Registered..., COPC HPMT Certification, Six Sigma, Salesforce.com, Quality Assurance, Team Management, Troubleshooting, Business Process..., Customer Experience, Vendor Management, Strategy, Call Center, Unified Communications, Management, Process Improvement, Team Leadership, Operations Management, ITIL, Customer Satisfaction, Call Centers
Education
Art Institute of Colorado 1996 — 1998
A.A.S., Computer Animation
InterCall February 2010 - Present
InterCall June 2003 - February 2010
Skills
Video Conferencing, Salesforce.com, Integration, Telecommunications, Vendor Management, VoIP, Audio Conferencing, PMP, Software Project..., SDLC, Process Improvement, Cloud Computing, System Deployment, Unified Communications, Agile Methodologies, Cross-functional Team..., SaaS, Managed Services, Enterprise Software, Call Centers, IT Management, Product Management, CRM, WebEx, Solution Selling
Education
Auburn University 1997 — 1999
Bachelor of Science (BS), Accounting
AbelsonTaylor, Inc. May 2013 - Present
AbelsonTaylor, Inc. May 2010 - April 2013
AbelsonTaylor, Inc. May 2007 - April 2010
Corgi USA (Corgi International Limited) May 2006 - May 2007
10pin Bowling Lounge October 2005 - May 2006
InterCall May 2004 - September 2005
Ball State Student Housing May 2001 - June 2002
Skills
Advertising, Social Media, Social Media Marketing, Marketing Communications, Marketing, Digital Marketing, Public Relations, Integrated Marketing, Digital Media, Online Advertising, Media Planning, Media Buying
Education
Ball State University 2000 — 2004
B.A. public relations, marketing minor
General Motors July 2015 - Present
General Motors March 2013 - July 2015
InterCall July 2009 - February 2013
TSYS June 2004 - June 2009
Skills
Test Planning, Test Cases, Software Quality..., Test Automation, Quality Center, Quality Assurance, User Acceptance Testing, SDLC, Performance Testing, Testing, Manual Testing, ALM, Mentoring New Hires, Oracle SQL Developer, Metrics Reporting, SQL, Agile & Waterfall..., Defect Tracking, Issue Resolution, SharePoint, Leadership, Agile Testing, Software Documentation, Black Box Testing, System Testing, Agile Methodologies, LoadRunner, Visio, Integration, Requirements Analysis, Unix, Release Management, WinRunner, Regression Testing, HP Quality Center
Education
Auburn University, College of Business 2002 — 2004
Masters, Management Information Systems
Tuskegee University 1998 — 2002
B.S., Management Science
Travel Syndication Technology March 2012 - Present
Intercall February 2002 - February 2012
US Interactive February 2000 - August 2001
Interliant 1999 - 2000
Sage Networks 1998 - 1999
Clever Computers 1997 - 1998
Skills
Java, Unix, Software Development, Technical Support, Agile Methodologies, SQL, CRM, SDLC, Telecommunications, Requirements Analysis, Cloud Computing, Oracle, Hibernate, Testing, Linux, Perl, Java Enterprise Edition, PL/SQL, Servlets, Web Services, JUnit, C, JSP, Weblogic, Scala
Education
Georgia State University 1991 — 1992
MS, Actuarial Science
Abilene Christian University 1985 — 1989
BS, Mathematics, Computer Science
Turner Broadcasting February 2012 - Present
Port3101.org December 2008 - December 2013
Turner Broadcasting April 2007 - February 2012
Turner Broadcasting April 2007 - May 2010
InterCall March 2001 - March 2007
Knology 1998 - 2000
Skills
Windows Server, Messaging, Mobile, Wireless, Architecture, Virtualization, VMware ESX, Systems Engineering, Mobile Devices, Networking, Blackberry Enterprise..., Microsoft Exchange, Cisco Technologies, VMware, Troubleshooting, Cloud Computing, Microsoft Technologies, Unified Communications, Enterprise Software, System Deployment, System Architecture, System Administration, Architectures, Blackberry, Data Center, Integration, Disaster Recovery, SaaS, Active Directory, VoIP, Operating Systems, Video Conferencing, Telecommunications, Enterprise Architecture, Servers, Hardware, Symantec Endpoint..., Infrastructure, Management
Education
University of West Georgia 2010 — 2014
Management Information Systems, Business
Auburn University 1998 — 1999
Genesys Conferencing January 1997 - Present
Genesys Conferencing 1996 - Present
InterCall 2010 - 2013
Skills
Call Centers, Telecommunications, Salesforce.com, Customer Retention, Account Management, Customer Experience, Webinars, Solution Selling, Unified Communications, Customer Service, Call Center
Education
Arapahoe Community College 1996 — 1996
F5 Networks April 2015 - Present
Intercall November 2010 - April 2015
Savvis November 2009 - November 2010
ADP Dealer Services 2000 - 2009
AAST July 1999 - June 2000
Skills
Troubleshooting, TCP/IP, Telecommunications, DNS, Virtualization, Networking, Enterprise Software, IP, Routing, Data Center, CCNA, Disaster Recovery, VMware, MPLS, OSPF, Technical Support, Network Administration, VPN, Cisco Technologies, LAN-WAN, WAN, Leadership, RIP, Software Documentation, Microsoft Certified..., Cloud Computing, Frame Relay, Cisco IOS, PIX, Vendor Management, Windows Server, DHCP, CCNP, Load Balancing, Testing, VoIP, Network Security, Security, EIGRP, Teamwork, Information Technology, Shell Scripting, BGP, Ethernet, Linux, Red Hat Linux, Switches, Unix, System Deployment, Customer Satisfaction
Education
Alexandria University 1986 — 1990
Bachelor
Hewlett-Packard November 2013 - Present
Dextra Technologies August 2012 - October 2013
ACS July 2007 - September 2011
Intercall July 2006 - July 2007
UNITEC 2001 - 2007
Softtek April 2004 - August 2006
Schlumberger 2000 - 2001
Skills
SQL, Program Development, Project Management, Databases, Technical Support, JavaScript, Oracle, Perl, Microsoft SQL Server, Java, Quality Assurance, Servers, Networking, Programming, C++, XML, Team Leadership, Strategic Planning
Education
Fundación Arturo Rosenblueth para el Avance de la Ciencia, A.C. 1996 — 1999
Master in Science, Telecomm
Universidad La Salle, A.C. 1990 — 1995
Engineer, Cybernetic
PGi March 2015 - Present
InterCall April 2012 - March 2015
InterCall April 2011 - April 2012
InterCall June 2009 - April 2011
Intercall January 2007 - June 2009
Skills
Telecommunications, Application Support, Integration, Project Management, Technical Support, Troubleshooting, Quality Assurance, Call Centers, Managed Services, Information Technology, Unix, Vendor Management, SQL, Visio, Disaster Recovery, Management, SDLC
Education
Auburn University 1996 — 1999
Bachelor of Science Business Administration, Management Information Systems, General
West Corporation August 2008 - Present
InterCall August 2008 - Present
Education
University of Detroit Mercy School of Law 1993 — 1996
JD
Alma College 1989 — 1993
BA
Bad Axe
Fresenius Medical Care August 2014 - Present
Stryker July 2013 - August 2014
Otey's Tavern February 2010 - July 2013
Alabama Crown 2009 - 2010
B&A Warehouse May 2008 - 2010
Compass Bank May 2007 - May 2008
InterCall 2003 - 2006
Skills
Sales, Food & Beverage, Hospitality, Restaurants, Restaurant Management, Video, Bartending, Spanish, Time Management, Micros, Cooking, Food Service, Wine, Customer Service, Hospitality Industry, Customer Satisfaction, Event Management
Education
Auburn University 2001 — 2006
BS, Spanish
Universidad de Alcalá
SpectraCorp Technologies Group October 2011 - Present
SpectraCorp Technologies Group October 2009 - October 2011
InterCall March 2005 - February 2010
Regulus 1999 - 2002
BancTec 1996 - 1999
Skills
Telecommunications, Direct Sales, Account Management, Salesforce.com
Education
Austin College
ESD
citi April 2011 - Present
InterCall March 2010 - March 2011
InterCall December 2006 - February 2010
Cybernet Software Systems May 2005 - December 2006
Skills
Data Warehousing, ETL, PL/SQL, Business Intelligence, Oracle, Business Objects, SQL, SDLC, Databases, Crystal Reports, Requirements Analysis, Web Intelligence, Agile Methodologies, Requirements Gathering, Data Modeling, XML, Data Migration, Unix Shell Scripting, Shell Scripting, Software Development, Enterprise Software, Data Integration, Weblogic, Linux, Unix, SQL Tuning, Data Marts, Oracle SQL, Agile, Performance Tuning, Business Objects Data..., Tomcat, Business Intelligence..., Quality Center, Oracle PL/SQL..., Database Design, Software Project..., SAP HANA
Education
Anna University 2001 — 2005
Bachelor of Engineering (BE), Computer Science
Gandhi Matric higher secondary school 1999 — 2001
KIT digital August 2005 - September 2012
American Home Shield February 2004 - February 2005
Charter Communications March 2002 - August 2003
InterCall January 2001 - July 2003
Skills
SaaS, Customer Service, Troubleshooting
Education
Southern Polytechnic State University 2013 — 2014
None, Mechatronics, Robotics, and Automation Engineering
West Georgia Technical College 2006 — 2006
None, Digital Media Technology
Auburn University 2000 — 2001
None, Pre-Physical Therapy Studies
Valdosta State University 1998 — 2000
None, Sports and Exercise
InterCall 2013 - Present
InterCall 2008 - 2013
InterCall 2003 - 2008
InterCall 1998 - 2002
T-Mobile 1996 - 1998
Skills
Unified Communications, Managed Services, VoIP, Telecommunications, Product Management, Video Conferencing, Cisco Technologies, Management, SIP, Strategic Partnerships, Wireless, Cross-functional Team..., Professional Services, Team Building
Education
Auburn University 1991 — 1995
Bachelor of Science (BS), Management Information Systems
Donoho School 1986 — 1990
InterCall May 2005 - Present
Johnston Textiles Inc October 2002 - March 2005
InterCall October 2001 - October 2002
Skills
Accounts Receivable, Sarbanes-Oxley, Financial Reporting, Financial Analysis, Variance Analysis, Account Reconciliation, Accounting, Sarbanes-Oxley Act, Microsoft Excel, Forecasting, Invoicing, Accounts Payable, Microsoft Office, Customer Service, Cash Flow Forecasting, General Ledger, Bank Reconciliation, Internal Controls, Financial Modeling, Training, Analysis, Accruals, Data Analysis
Education
Ashford University 2009 — 2011
MBA, Health Care Administration
Troy University 1987 — 1995
BS in Business Administration, Accounting & Business Classes
InterCall September 2000 - Present
Shell September 1996 - September 1997
Chambers County School System May 1993 - September 1996
Education
Auburn University at Montgomery
Synovus Bank November 2011 - Present
Knology May 2010 - December 2011
Synovus September 2007 - May 2010
TSYS September 2004 - September 2007
J. Smith Lanier & Co. February 2004 - September 2004
InterCall June 1998 - February 2004
Skills
Finance, Risk Management, Banking, Process Improvement, Management, Business Analysis, Loans, Analysis, Financial Analysis, Credit Cards, Credit, Vendor Management, Leadership, Customer Service, Team Building
Education
Auburn University
BA in Business Admin, Finance
CNHI July 2011 - Present
ITAC June 2011 - July 2011
Jackson Thornton February 2010 - August 2010
InterCall December 2009 - February 2010
Colonial Bank February 2006 - August 2009
ClubCorp November 1999 - February 2006
Therapy Management Services March 1994 - June 1999
Skills
Accounting, Bank Reconciliation, General Ledger, Fixed Assets, Auditing, Management, Account Reconciliation, Financial Reporting, Financial Analysis, GAAP, Forecasting, Cash Management, Sarbanes-Oxley Act, Oracle
Education
Auburn Montgomery / University of Phoenix 2002 — 2004
MBA, Accounting
Auburn University at Montgomery 1993 — 2000
BSBA, Accounting
InterCall April 2001 - Present
HomeMasters, LLC November 2007 - Present
SoundScape Home Theater & PC August 1997 - Present
Auburn University February 1999 - May 2001
Skills
Integration, Servers, VoIP, Team Management, Networking, Management, Leadership, Software Documentation, Training, Managed Services, Telecommunications, Unified Communications, Solution Selling, Cloud Computing, Wireless, SaaS, Data Center, Vendor Management, Enterprise Software, Product Management, Mobile Devices, Security, Budgets, Troubleshooting
Education
Auburn University 1994 — 2001
BA, Management Information Systems, Wildlife Sciences/Zoology
InterCall January 2015 - Present
InterCall April 2014 - December 2014
XSport Fitness August 2013 - February 2014
Nordstrom September 2010 - February 2011
Skills
Customer Service, Sales Management, WebEx, Marketing, Team Building, Social Media, Microsoft Office, Training, Direct Sales, Sales, Salesforce.com, Webinars, Time Management, Selling, Customer Satisfaction
Education
Tricoci University of Beauty Culture-Chicago 2012 — 2013
Cosmetology
Bowling Green State University 2006 — 2010
Bachelor, Apparel Merchandising and Product Development Minor in Marketing
UDA Technologies May 2011 - Present
Auburn University's Office of Information Technology January 2009 - May 2011
Auburn University's Department Department of Political Science August 2009 - December 2009
InterCall May 2008 - August 2008
Blockbuster Video May 2007 - August 2007
Education
Auburn University 2007 — 2011
BSWE, Software Engineering, Computer Science
The Autism Learning Center October 2010 - Present
InterCall September 2002 - April 2013
Skills
Autism Spectrum..., Applied Behavior..., Behavior Analysis, Psychology, Social Skills, Behavior Modification, Developmental..., Child Development, Interventions, Behavior Management, Behavioral Health
Education
Florida Institute of Technology 2010 — 2012
Certification, BCBA
Troy University 2008 — 2010
Master of Community Counseling, Counseling Psychology
Auburn University 1998 — 2000
Bachelor of Arts (B.A.), Psychology
Southern Union State Community College 1996 — 1998
Heel of Choice October 2009 - Present
ApolloMD August 2009 - Present
InterCall September 2000 - August 2009
Education
Auburn University
Communications
Columbus State University
Communications
Nebraska Book Company August 2010 - Present
InterCall September 2009 - January 2010
Education
Auburn University 2010 — 2012
Federal Reserve Bank of Kansas City August 2014 - Present
InterCall November 2007 - August 2014
Argus Health Systems February 2007 - November 2007
InterCall June 2005 - February 2007
Sprint Nextel March 1998 - June 2005
Sprint Nextel July 1992 - March 1998
Sprint Nextel July 1991 - July 1992
Skills
Test Cases, Test Planning, Regression, System Testing, Testing, Software Quality..., User Acceptance Testing, Quality Assurance, Regression Testing, SDLC, Acceptance, GUI, Manual Testing, Agile, Performance Testing, Quality Center, Web Applications, Unit Testing, Requirements Gathering, Defect Tracking, Requirements Analysis, Validation, SQL, Documentation, Configuration Management, Acceptance Testing, Agile Methodologies, Software Documentation, Test Automation
Education
Baker University 1996 — 1998
Bachlors, Business Adminstration
McKesson September 2012 - Present
Pinnacle Data Systems, LLC July 2011 - September 2012
BBVA Compass February 2011 - June 2011
InterCall July 2009 - October 2010
Education
Auburn University 2007 — 2009
MS, Software Engineering
Pharmavite September 2014 - Present
InterCall June 2006 - September 2014
Skills
Variance Analysis, Financial Reporting, Account Reconciliation, Accounting, Financial Analysis, Accounts Receivable, Auditing, General Ledger, Accruals, GAAP, Fixed Assets, US GAAP, Journal Entries, Bank Reconciliation, Financial Accounting, Banking, QuickBooks, Tax, Microsoft Office, Spreadsheets, Bookkeeping, Capital Budgeting, PeopleSoft, Tax Preparation, Financial Statements
Education
Auburn University 2002 — 2005
Accounting
InterCall February 2007 - Present
FIRE MOUNTAIN BAR AND GRILL April 2003 - November 2006
KMART DISTRIBUTION July 2001 - October 2001
Skills
Telecommunications, Unified Communications, Managed Services, Call Centers, Computer Network..., Customer Retention, Troubleshooting, Sales, Account Management, Networking, Salesforce.com
Education
SOUTH UNIVERSITY - SAVANNAH GA
BACHELORS, Business Administration and Management, General, SOPHMORE
LA College International
Stone Marttin Builders June 2012 - October 2013
InterCall July 2008 - February 2011
West Point Home February 2004 - June 2007
Skills
General Ledger, Accounting, Account Reconciliation, Financial Accounting, Financial Reporting, Fixed Assets, Tax, Journal Entries, Internal Controls, Auditing, GAAP, Accounts Payable, Financial Statements, Accruals, Accounts Receivable, Tax Preparation, QuickBooks, IFRS, Bank Reconciliation
Education
Auburn University, College of Business 1999 — 2003
Bachelor of Science, Accounting
CACC 1998 — 1999
Arrowhead Associates, LLC January 2013 - Present
ADP August 2007 - December 2012
InterCall November 1999 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Teaching, HTML, Strategic Planning
Education
Arapahoe Community College 1998 — 1999
MCSE NT 4.0 Curriculum, MCSE
Embry Riddle Aeronautical University-Prescott 1982 — 1986
Bachelor of Science (BS), Aeronatical Studies/Air Transportation Management
Warren Averett, LLC September 2015 - Present
InterCall May 2015 - Present
Auburn University May 2014 - May 2015
Warren Averett, LLC January 2014 - March 2014
InterCall May 2013 - August 2013
Skills
Management, Leadership, Public Speaking, Microsoft Excel, Microsoft Word
Education
Auburn University 2014 — 2015
Master's Degree, Accountancy
Auburn University 2011 — 2014
Bachelor's Degree, Accountancy
InterCall September 2014 - Present
InterCall July 2011 - September 2014
Auburn University's Office of Professional and Continuing Education (OPCE) May 2009 - July 2011
Skills
Account Reconciliation, Analysis, Journal Entries, Revenue Recognition, Accounting, Microsoft Word, Variance Analysis, Microsoft Excel, Deferred Revenue, VBA
Education
Auburn University 2006 — 2011
Bachelor’s Degree, Accounting and Information Systems Management, Cum Laude