Sterling Jewelers
Industry: Company
DescriptionSterling Jewelers, Inc. is an American specialty jewelry company headquartered in Akron, Ohio. The company was founded in 1910 by Henry Shaw, from LeRoy's Jewelers in Lorain, Ohio. Sterling Jewelers is a wholly owned subsidiary of UK-based Signet Jewelers Limited, having been acquired in 1987. Parent organization: Signet Jewelers Headquarters: Fairlawn, Ohio, United States Founder: Henry Shaw Founded: 14 August 1910 Number of locations: 1,500 Subsidiaries: Kay Jewelers, R2Net Inc.
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Sterling Jewelers Employees
Fidelity Investments July 2015 - Present
Sterling Jewelers October 2012 - July 2015
Sterling Jewelers August 2013 - October 2014
Nordstrom October 2011 - September 2012
Skills
Sales, Retail, Management, Customer Service, Inventory Management, Store Management, Retail Sales
Education
Northern Kentucky University 2011 — 2015
Bachelor's degree, Marketing
Keller Williams Real Estate July 2013 - Present
Sterling Jewelers June 2007 - June 2013
Famous Footwear September 2004 - June 2007
Skills
Sales, Sales Management, Recruiting, Hiring Employees, Employee Training, Employee Relations, Oratory, Radio Producing, Radio Promotions, Music, Loss Prevention, Jewelry, Jewelry Design
Education
Pacific University 1999 — 2001
Bachelor of Arts (B.A.), Communication and Media Studies
Integrative Physical Medicine January 2015 - Present
Integrative Physical Medicine August 2014 - Present
Crumbs Bake Shop May 2014 - June 2014
Crumbs Bake Shop September 2013 - April 2014
Flippers Pizzeria April 2013 - August 2013
Sterling Jewelers September 2012 - January 2013
Multiple Organizations 2001 - 2013
Zale Corporation January 2012 - August 2012
After School Programs, Inc. August 2011 - October 2011
Boys Town of Central Florida December 2010 - May 2011
Skills
Multitasking Skills, Microsoft Excel, Microsoft Word, PowerPoint, Typing, Interpersonal Leadership, Highly detail oriented, Exceptionally well..., Fast Learner, POS, Time Management, Social Networking, Customer Service, Sales, Waitressing, Food Safety, Presentations, Data Entry, Nonprofits, Hospitality, Fundraising, Leadership
Education
University of Central Florida 2012 — 2013
Event/Hospitality Management
Valencia Community College 2011 — 2011
Onondaga Community College 2006 — 2010
Associate of Science (A.S.), Human Services/Social Work
Altmar-Parish-Williamstown High School 2002 — 2006
NYS Regents Diploma
Valencia Community College
Sterling Jewelers September 2013 - Present
MC Sports July 2013 - September 2013
AT&T May 2009 - July 2013
circuit city September 2002 - February 2009
Skills
Customer Experience, Sales, Customer Satisfaction, Customer Retention, Retail Sales, Direct Sales, Sales Operations, Retail, Telecommunications, Customer Service, Store Management, Wireless, Merchandising, Sales Management, Team Leadership, Mobile Devices, Sales Process, Account Management, Training, Leadership, Inventory Management
Education
Ohio University 2000 — 2004
Bachelor of Arts, Psychology
Union Local High School 1996 — 2000
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Uber July 2014 - Present
UnTapped Gems & Minerals January 2006 - Present
Historic Dream Homes Inc January 2005 - Present
Sterling Jewelers November 2013 - January 2014
Gusterman's Silversmiths March 2013 - September 2013
Purvis Diamond Jewelers November 2012 - December 2012
Spectrum Jewelry September 2012 - September 2012
Len Larson Jewelry Co. March 2012 - July 2012
Anita F. Sanders, Attorney at Law October 2010 - July 2011
Wagatail Productions 2007 - 2008
Skills
Grading of Diamonds and..., Clerical Duties, Project Coordination, Customer Service, Gemology, Problem Solving, Public Speaking, Team Leadership, Travel Planning, Photography, Engineering, Creative, Entrepreneur, Marketing, Laboratory Research, Sales, Gems, Diamonds, Jewelry, Jewelry Design, Social Networking, Public Relations, Silver, Gold, Microsoft Word, Photoshop, Social Media, Minerals, Retail, Luxury Goods, Selling, Wholesale, Merchandising, Facebook, Earrings, Handmade Jewelry, Engagement Rings, Watches
Education
Gemological Institute of America World Headquarters 2009 — 2010
Graduate Gemologist, Accredited Jewelry Professional, Diamonds and Colored stones
Santa Monica College 2006 — 2009
Associate of Arts, Biology
Bishop McGuinness High School 2000 — 2004
yes, High School
CEB April 2013 - December 2014
National Utilities Refund September 2012 - March 2013
Sterling Jewelers January 2008 - February 2013
Penn State Dance Marathon August 2010 - February 2012
Alpha Sigma Phi Fraternity August 2010 - December 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Financial Analysis, Environmental Education, Economics, Fundraising, Salesforce.com, Visual C++, Environmental Consulting, Non-profit Leadership, Non-profit Volunteer, General Awesomeness, Recruiting, PowerPoint, Access
Education
Penn State University
Bachelor of Science, Energy, Business and Finance
freedom
Amazon 2014 - Present
Sterling Jewelers November 2007 - June 2014
Bank of America February 2011 - February 2013
Hunter Douglas February 2006 - May 2010
Skills
Small Business, Quality Control, Key Performance..., Strategic Planning, Microsoft Office, Logistics Management, Onboarding, Adobe Acrobat, Internal Audit, Key Account Development, Six Sigma, Quantitative Research, Strategic Partnerships, CAD, Complaint Management, Standards Compliance, Talent Acquisition, Recruiting, Production Managment, Warehouse Management, Operations Management, Sales Management, Strategic Initiatives, Leadership Initiatives, Building Relationships, Emotional Intelligence, Customer Satisfaction, Inventory Management, Leadership, Training
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2011 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations
Corder's Jewelers October 2011 - Present
Corder's Jewelers May 2010 - March 2013
Sterling Jewelers March 2004 - April 2009
Skills
Certified Diamontologist, Jeweler, Investigation, Purchasing, Training, Customer Service, Loss Prevention, Criminal Justice, Enforcement, Police, Sales, Small Business, Marketing, Team Building, Advertising, Sales Management, E-commerce, Interviews, Social Media Marketing, Marketing Strategy, Security Management, Jewelry, Event Planning, Business
Education
San Dieguito High 1974 — 1978
Palomar College
Level 5 Tanning Salon March 2012 - Present
The Walt Disney Company February 2011 - December 2011
Sterling Jewelers December 2010 - December 2011
Education
Northern Virginia Community College 2007 — 2010
Sterling Jewelers September 2008 - Present
Skills
Team Leadership, Performance Management, Training, Recruiting, Personnel Management, Personnel Selection, Sales, Strategic Human..., Human Resources, Teamwork
Education
Portland State University 2009 — 2014
Bachelor of Science (B.S.), Human Resource Management and Management & Leadership
San Francisco State University Team LeadTeavanaJune 2012 - November 2012
Sterling Jewelers May 2009 - May 2012
Skills
Customer Service, Nutrition, Nutritional Counseling, Dietetics, Serve Safe Certified, Cpr Certified, First Aid, Food Safety, Food & Beverage, Clinical Nutrition, Community Health
Education
San Francisco State University 2012 — 2013
Bachelor of Science (BS), Dietetics/Dietitian
The University of Akron 2009 — 2012
Sterling Jewelers 2013 - Present
N/A July 2012 - September 2013
Cellairis 2012 - 2013
RadioShack 2011 - 2012
Skills
College Basketball, Basketball Coaching, Strategic Selling
Education
Rio Hondo College 2008 — 2009
Reedley College 2007 — 2008
Orange Coast College
Aerotek Aviation Engineering January 2015 - Present
Sterling Jewelers 2009 - 2014
Skills
Handmade Jewelry, Diamonds, Jewelry Design, Luxury Goods, Gemology, Jewelry, Designer Jewelry, Gems, Metalsmithing, Silver, Watches, Diamond Jewelry, Stone Setting, Customer Service, Leadership, Retail
Education
Richland Community College
Applied Sciences / Business Management
Hillshire Brands October 2014 - Present
Kraft Foods Group June 2014 - October 2014
Kraft Foods Group October 2011 - June 2014
Wells Fargo February 2011 - June 2011
Sterling Jewelers June 2006 - February 2011
Skills
Sales, Retail, Customer Service, Merchandising, Sales Operations, Sales Management, Retail Sales, Time Management, Customer Satisfaction, Microsoft Excel, Microsoft Office, Outlook
Education
Penn State University 2006 — 2010
Bachelors of Science in Business Administration, Concentration in Marketing/Management
Uproar Jewelry January 2014 - Present
Sterling Jewelers October 2013 - May 2014
Sterling Jewelers August 2012 - October 2013
Missing Pieces Boutique June 2009 - June 2012
Skills
Rhinoceros, Photoshop, Illustrator, CAD, FDM, Wax Carving, Lost Wax Casting, Hand Finishing, Soldering, Stone Setting, Rendering, Customer Support, Creative Problem Solving, Matrix, Jewelry
Education
Savannah College of Art and Design 2008 — 2012
Bachelor of Fine Arts (B.F.A.), Metals and Jewelry
Sterling Jewelers 2015 - Present
Capital One 2010 - 2015
JC Penney 2006 - 2010
Limited Corporation 2004 - 2006
Staples March 1998 - January 2001
Skills
Customer Service, Banking, Risk Management, Leadership, Microsoft Office, Process Improvement, Business Analysis, Microsoft Excel, Financial Analysis, Credit, Management, Cross-functional Team..., Analysis, Sales Management, Coaching, Relationship Management, Sales, Team Building, Human Resources, Problem Solving, Credit Cards
Education
Ohio University
Bachelor's Degree, Business Administration, Management and Operations, Graduated With Honors
The Ohio State University
Associate's Degree, Business Administration and Management, General, Magna Cum Laude
The Bon Ton Stores Inc. November 2009 - Present
Maurices March 2007 - November 2009
Sterling Jewelers November 2001 - March 2007
Skills
Store Management, Retail, Management, Retail Sales, Hiring, Human Resources
Education
Northern Michigan University 1995 — 2000
Bachelor of fine arts
Broadway Electric Service Corporation June 2014 - Present
Sterling Jewelers August 2013 - June 2014
National College of Business & Technology 2012 - 2013
MPI Business Solutions July 2009 - July 2010
Oak Ridge National Laboratory April 2010 - June 2010
Oak Ridge National Laboratory July 2009 - September 2009
SunTrust Bank 2006 - 2008
Skills
Microsoft Office, Research, Customer Service, Microsoft Word, Human Resources, Public Speaking, Project Management, Leadership, Outlook, Sales
Education
Tennessee Technological University 2009 — 2011
Bachelor of Science (B.S.), Business/Exercise Science
Roane State Community College 2006 — 2006
Associate of Science (AS), General Technology
NPS Wireless LLC August 2014 - Present
Diamond Wireless January 2010 - August 2014
City of Junction City January 2010 - November 2012
Allstate October 2006 - January 2010
COUNTRY Financial® September 2005 - October 2006
SAMUELS JEWELERS- divsion of GITANJALI April 2004 - May 2005
Sterling Jewelers August 2001 - April 2004
Skills
Team Building, Sales Management, Customer Service, Sales Operations, Team Leadership, Customer Satisfaction, Customer Retention, Direct Sales, Sales, Driving Results, Time Management, Strategic Planning, Customer Experience, Sales Presentations, B2B, Solution Selling, Coaching, Retail, New Business Development, Account Management, Selling, Cold Calling, Telecommunications, Inventory Management, Merchandising, Wireless, Integrity, Inventory Control, Business Development, Recruiting, Leadership Development, Key Account Management, Loss Prevention, Hiring, Pipeline Development, Contract Negotiation, Store Management, Forecasting, Key Performance...
Education
Oregon State University 2009 — 2010
Bachelor of Science (B.S.), Sociology
Lane Community College 2008 — 2009
Associates, Sociology - Criminal Justice
Carter's OshKosh B'gosh March 2012 - Present
Apple Retail July 2010 - March 2012
Sterling Jewelers October 2008 - July 2010
American Eagle Outfitters September 2005 - July 2010
Finish Line March 2004 - September 2005
Skills
Visual Merchandising, Customer Service, Inventory Management, Loss Prevention, Store Management, Store Operations, Teamwork, Team Building, Driving Results, POS, Recruiting, Management, Leadership Development, Sales, Training, Leadership, Retail, Hiring, Team Leadership, Marketing, Inventory Control, Merchandising, Profit, New Store Openings, Payroll, Retail Sales
Education
Pikes Peak Community College 2007 — 2008
Business Administration and Management, General
Erie Strayer Company February 2015 - Present
GE Transportation January 2009 - January 2015
Erie Insurance Group January 2002 - December 2008
Sterling Jewelers January 2000 - January 2002
Skills
Marketing Strategy, Social Media Marketing, Writing, Adobe Creative Suite, Customer Service, Customer Oriented, Coaching, Team Leadership, Cross-functional Team..., Mechanical Aptitude, Drawing, Heavy Industry, Welding, Painting, Leadership, Creativity, Rail, Six Sigma, Process Improvement, Lean Manufacturing, Continuous Improvement, Management, Operations Management, Manufacturing, Supply Chain Management, Engineering
Education
Penn State Erie, The Behrend College 2008 — 2015
Associate of Science (AS), Mechanical Engineering/Technology
EIT 2009 — 2009
Foundation degree, Manufacturing Technology
Pennsylvania State University-Erie Campus 1998 — 2003
Bachelor's degree, Communication and Media Studies
Ft Le Boeuf 1995 — 1998
San Mateo Elementary School December 2014 - Present
Navy-Marine Corps Relief Society October 2010 - June 2014
Navy Compass October 2010 - February 2013
USS Momsen DDG 92, Family Readiness Group March 2010 - September 2011
Sterling Jewelers November 2006 - June 2010
Watson Furniture Group September 2006 - August 2007
Hollywood Video October 2004 - August 2006
Skills
Team Leadership, Recruiting, Management, Customer Service, Training, Interviews, Data Entry, Working With Children, Sales, Retail Sales, Merchandising, Cash Handling, Receptionist Duties, Budget Setting, Supply Ordering, Report Writing, Annual Reports, Inventory, Budgets, Mentoring, Retail, Time Management, Inventory Management, Customer Satisfaction, Policy
Education
Olympic College 2003 — 2014
Associate's degree
GPM ind July 2014 - Present
Hugh M. Cunningham Companies August 2013 - June 2014
Pierce Pump Company April 2012 - August 2013
Kerr Pump & Supply Inc November 1998 - April 2012
Sterling Jewelers September 1986 - November 1998
Skills
Microsoft Dynamics, Prophet 21, Sales Management, Sales, Leadership, Pumps, Water Pumps, Vacuum Pumps, Jewelry, Watches, Microsoft Excel, Microsoft Office, Inventory Management, Troubleshooting, Management, Inventory Control, Account Management, Operations Management, Employee Training, Store Management, Visual Merchandising, Loss Prevention, Customer Satisfaction, Pricing, Team Building, Sales Operations, Purchasing, Merchandising, Retail, Hiring, Training, Customer Service, New Business Development, Sales Process, Automotive, Direct Sales, International Sales, Continuous Improvement, Key Account Management, Contract Negotiation, Budgets, Product Marketing, Inside Sales, Product Management, Lean Manufacturing, Six Sigma, Business Development, Materials, Process Improvement, Negotiation
Education
Schoolcraft College
Business Administration and Management, General
Sterling Jewelers November 2014 - Present
Sterling Jewelers May 2003 - November 2014
Skills
Leadership, Management, Retail, Store Management, Loss Prevention, Retail Sales, Customer Service, Customer Satisfaction, Time Management, Store Operations, Inventory Management, Merchandising, Visual Merchandising, Team Building, Hiring, Training, POS, Sales Management, Recruiting, Employee Training, P, Team Leadership
Education
Portland Community College
Counseling Psychology
@properties June 2014 - Present
Holmes Media July 2014 - Present
@properties April 2014 - June 2014
Sterling Jewelers July 2013 - June 2014
Ultra Diamonds May 2010 - June 2013
Ultra Diamonds September 2009 - May 2010
Randa Accessories August 2004 - December 2008
Center for Food and Agricultural Business September 2002 - June 2004
Skills
Project Management, Eye for Details, Adobe Creative Suite, Microsoft Office, Graphic Design, Signage, Print Ads, Billboards, Catalog Layout, Branding & Identity, Photography, Retouching, Catalogs, Posters, InDesign, Email Marketing, Flyers, Image Manipulation, Brochures, Advertising, Art, Packaging, Graphics, Fashion, Retail
Education
Purdue University 2000 — 2004
Bachelor of Arts (B.A.), Visual Communication Design
Sterling Jewelers April 2010 - Present
Winston Retail Solutions July 2014 - September 2014
Sterling Jewelers September 2007 - April 2010
Sterling Jewelers November 2006 - September 2007
maurices August 2005 - January 2007
Skills
Sales Management, Customer Service, Employee Relations, Communication Skills, Store Management, Merchandising, Profit, Inventory Control, Sales, Visual Merchandising, Employee Training, Customer Retention, Fashion, Store Operations, Driving Results, Associate Development, Customer Satisfaction
Education
Penn State University 2005 — 2006
Minor, Dispute Management and Resolution
Penn State University 2001 — 2006
Bachelor of Arts (BA), English and CAS
Kelly Johnson March 2012 - Present
Sterling Jewelers October 2009 - March 2012
Skills
Video Production, Video Editing, Microsoft Excel, Photography, Public Relations, Social Media
Education
Ohio University 2002 — 2006
Bachelor of Science (BSc), Video Production
Hufford Family Funeral Home November 2012 - Present
HTI Hall Trucking August 2011 - August 2012
University of Findlay November 2007 - April 2011
Staffing, Inc September 2005 - September 2007
Shaw E&I September 1996 - January 2005
Sterling Jewelers March 1996 - September 1996
Skills
Microsoft Office, Customer Service, Microsoft Excel, Human Resources, Employee Relations, Social Media, Payroll, Training, A/R analysis, Client Billing, Dispatching, Adding Machine, Auditing, Accounting, Accounts Payable, Data Entry, JD Edwards, Oracle Applications, Blackboard, Staffing Services, Coaching, Recruiting, Interviews, Adult Education, New Hire Orientations, New Hire Processes, Background Checks, Invoicing, Community Outreach, Social Media Marketing, Leadership, Sales
Education
The University of Findlay 2000 — 2010
Owens Community College
Accounting
The University of Findlay
Business Management
Sterling Jewelers February 2015 - Present
Jo-Ann Stores, Inc. January 2010 - February 2015
HP\EDS\Towers Perrin September 2001 - January 2010
The Ritz-Carlton May 1997 - September 2001
Skills
Active Directory, VMware, Citrix, DHCP, Powershell, Operating Systems, IIS, McAfee, Java, Novell Netware, Arcserve, Microsoft Cluster, Wise Installer, Control M, WSUS, TSM, Windows Server, SCCM, Management
Education
Park University
Associate of Science, Information and Computer Science
Park University
Bachelor of Science (BS), Management of Computer Information Systems
xpedx, LLC- a Veritiv Company May 2014 - Present
EM Print Group November 2006 - May 2014
Sterling Jewelers September 2005 - November 2006
Dillards July 2003 - September 2005
Skills
Merchandising, Customer Service, Sales, Recruiting, Inventory Control, Sales Management, Hiring, Loss Prevention, Interviews, Inventory Management, Shipping, Visual Merchandising, Store Management, Retail Sales, Data Entry, Purchasing, Cashiering, Telephone Skills, Operations Management, Forecasting, Community Outreach, Teamwork, Time Management, Retail, Management, Training
Education
Oberlin College 1989 — 1992
Human Biology
Haltec Corporation June 2014 - Present
SenSource Inc. January 2014 - June 2014
Sterling Jewelers July 2013 - April 2014
Robert Morris University April 2012 - April 2013
Cornell School District October 2010 - March 2013
Skills
Event Planning, PowerPoint, Public Speaking, Research, Microsoft Office, Student Affairs, Higher Education, Microsoft Word, Editing, Public Relations, Microsoft Excel, Time Management, Social Networking, Media Relations, Press Releases
Education
Robert Morris University 2010 — 2013
Bachelor of Arts (B.A.), Public Relations
Sterling Jewelers February 2014 - Present
Wild Boy Design December 2012 - January 2014
OuterBox Solutions, Inc. February 2012 - January 2013
Mindgrab Media July 2008 - January 2012
Abranda July 2006 - June 2008
Skills
E-commerce, XHTML, CSS, User Experience, jQuery, Web Applications, Software Development, Web Design, HTML, C#, ASP.NET, JavaScript, Photoshop, Website Development, WordPress, SEO, PHP, Objective-C, ASP.NET MVC, XML, SQL, User Interface Design, .NET, Microsoft SQL Server, Database Design, Google Analytics, Software Design, Web Analytics, Information Architecture, PPC, Google Adwords, SEM, Digital Strategy, CMS, iOS, Illustrator, Cocoa, Cocoa Touch, Cocos2d, Visual Studio, iOS development, MVC, Web Project Management, C++, iPhone, CSS3, AJAX, HTML5, Android
Education
Ohio University 2002 — 2006
Sinclair Community College 2000 — 2002
in transition February 2015 - Present
Sterling Jewelers September 2014 - February 2015
Major Legal Services August 2013 - September 2014
Major Legal Services June 2013 - July 2013
The Home Depot March 2013 - June 2013
Mapleside Farms September 2011 - November 2012
Ohio Northern University Legal Clinic June 2010 - November 2010
Hastings Water Works May 2009 - August 2009
University of Dayton January 2006 - May 2008
Hastings Water Works June 2007 - August 2007
Skills
Legal Research, Civil Litigation, Intellectual Property, Family Law, Patents
Education
Ohio Northern University—Claude W. Pettit College of Law 2008 — 2011
Juris Doctorate, Law
University of Dayton 2004 — 2008
Bachelor of Science, Mechanical Engineering
RGIS July 2010 - Present
Sterling Jewelers August 2011 - April 2012
Gracie's Dining Hall September 2005 - February 2010
Dining Commons, RIT October 2006 - July 2007
Miller Refrigeration May 2004 - August 2006
Skills
Photoshop, Maya, German, Russian, Telephone Skills, Spanish, Inventory Management, Animation, After Effects, Film Production, Microsoft Office, Oracle Applications, Inventory Control, Inventory Accuracy, Pharmacy, Customer Service
Education
Rochester Institute of Technology 2004 — 2010
BFA, Film and Animation Production
Rochester Institute of Technology 2004 — 2010
Bachelor of Fine Arts (BFA), Animation, Interactive Technology, Video Graphics and Special Effects
Sterling Jewelers October 2013 - Present
Gertrude Hawk Chocolates August 2012 - Present
Vic's on the River October 2011 - February 2012
Savannah College of Art and Design September 2010 - March 2011
Camp Micah June 2010 - August 2010
Bistro 1202 June 2009 - January 2010
Gertrude Hawk Chocolates June 2007 - January 2010
Skills
Merchandising, Retail, Fashion, Packaging, Customer Service, PowerPoint, Microsoft Excel, Event Planning, Microsoft Office, Microsoft Word, Photoshop, Sales, Event Management, Public Relations
Education
Savannah College of Art and Design 2008 — 2012
Bachelor of Fine Arts (BFA), Metal and Jewelry Arts
Army National Guard January 2012 - Present
Sterling Jewelers August 2011 - Present
Improve Consulting and Training Group May 2012 - October 2012
Silver Spartan Diner August 2008 - May 2011
Skills
Visio, SPSS, STATA, FBCB2, CPOF, CAFRS, BFT, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, Event Planning, Customer Service, CMAP, AutoCAD, Autodesk Inventor, SAS programming, Photoshop
Education
Case Western Reserve University - Weatherhead School of Management 2007 — 2012
BA, Marketing
Ohio State University-Mansfield Campus 2005 — 2007
Associates, Engineering Technologies
Sterling Jewelers November 2014 - Present
Ladd-Hanford Auto Group June 2010 - November 2014
Ladd-Hanford Auto Group August 2010 - July 2012
Freedom Wireless April 2009 - August 2010
Exhibits by Promotion Centre November 2008 - February 2009
Stock Building Supply September 2008 - November 2008
Pella Windows and Doors October 2005 - June 2008
Dick's Sporting Goods September 2003 - October 2005
CompUSAKing of Prussia, PA January 2001 - June 2003
Skills
Automotive, Microsoft Technologies, Customer Satisfaction, Sales Management, Sales Process, Finance, People Skills, Sales Rep Training, Hiring Practices, Customer Retention, Insurance, Problem Solving, Customer Acquisition, Retail, Sales Operations, Sales, Customer Service
Education
University of Phoenix 2007 — 2012
BS
Pennsylvania College of Technology 2001 — 2002
Methacton High School 1997 — 2001
Thermo Fisher Scientific 2009 - 2014
Thermo Fisher Scientific 2009 - 2014
Thermo Fisher Scientific 2009 - 2014
Ball Aerospace March 2007 - November 2012
Diebold May 2007 - July 2007
Sterling Jewelers July 2006 - November 2006
IBM February 2006 - July 2006
IBM July 2005 - December 2005
Skills
Computer Hardware, Troubleshooting, Hardware, Cisco, HP, Switches, Deployment, Testing, XP, Desktop Support, Active Directory, Network Security, Windows 7, Disaster Recovery, Windows, System Administration, VPN, Linux, VMware, Network Administration, Security, Operating Systems, Windows Server 2003, Software Installation, Servers, Windows Server, Windows Server 2008, Printers, DHCP, DNS, IIS, SQL Server, Virtualization, Integration, Antivirus, Group Policy, SQL, Data Center, TCP/IP, SCCM, Software Documentation, Networking, Technical Support, Help Desk Support, Wireless Networking, IT Management, Routers, IT Service Management, System Deployment, VoIP
Education
Ohio University
Computer Programming
Dell Corporation
Certifications in various Dell computing equipment and project management
Hewlett Packard
Certifications in various HP computing equipment
National Radio Institue of Technology
CET, Digital Electronics Servicing
Piedmont Psychiatric Clinic 2011 - Present
Online September 2010 - Present
Kroger November 2010 - March 2011
Sterling Jewelers October 2010 - March 2011
JCPenney August 2010 - August 2010
Skills
Art, Comic Art, Illustration, Digital Illustration, Graphic Design, Conceptual Art, Designs, Comics, Pencil, Inking, Scripting, Comic Books, Comic Book Illustration, Comic Strips, Visual Arts, Arts, Graphics, Graphic Arts, Logo Design, Design logos, Photoshop, Creative Writing, Script Editing, Writing, Computers, Computer Proficiency, Teamwork, Public Speaking, Report Writing
Education
Savannah College of Art and Design 2009 — 2013
Still completing degree, Sequential Art
Sterling Jewelers March 2014 - Present
Anne Rush Design May 2013 - Present
Avon May 2013 - Present
Roman-Sunstone Jewelry June 2009 - Present
Associated Content January 2008 - July 2010
anne rush design 2000 - 2010
Haskell Jewels March 2008 - May 2009
Liz Claiborne October 2000 - October 2007
Trifari 1987 - 1990
Skills
Jewelry Design, Visual Merchandising, Product Design, Manufacturing, Management, Corporate Branding, Technical Drawing, Trend, Jewelry, Sketching, Creative Direction, Fashion Jewelry, Trend Analysis, Apparel, Merchandising, Fashion, Retail, Product Development, Leather, Fashion Design, Drawing, Styling, Private Label, Trend Forecasting, Brand Development, Luxury Goods, Fashion Shows, Fashion Illustration, Mood Boards, Handbags, Textiles, Tech Packs, Sewing
Education
Providence College 1987 — 1998
University of The Arts 1984 — 1987
BFA
Palatine, IL House ParentLydia HomeOctober 2006 - August 2008
Youth for Christ 1999 - 2006
Sterling Jewelers August 1996 - December 1999
Skills
Microsoft Word, Customer Service, Volunteer Management, Youth Ministry, Microsoft Office, Nonprofits, Non-profits, Leadership Development, Preaching, Microsoft Excel, PowerPoint, Leadership, Community Outreach
Education
Olivet Nazarene University 1994 — 1997
BSW, Social Work
Herscher High School 1989 — 1992
Sterling Jewelers October 2013 - Present
Sterling Jewelers August 2012 - October 2013
Sterling Jewelers March 2010 - July 2012
Sterling Jewelers November 2009 - February 2010
Reis-Nichols Jewelers May 2008 - July 2009
Skills
Microsoft Office, Microsoft Excel, Data Analysis, Inventory Management, Product Distribution, Increase Productivity, Vendor Relationships, Product Management, Order Management, Purchase Orders, Product Assortment..., Assortment Optimization
Education
Purdue University 2004 — 2008
Bachelor's degree, Retail Management, 3.29/4.0
WAYSIDE FURNITURE 2001 - Present
Sterling Jewelers 2000 - 2001
LIBERTY MUTUAL INSURANCE COMPANY 1998 - 2000
BIG SUR WATERBEDS/OAK EXPRESS 1983 - 1998
Skills
Customer Service, Training, Sales, SaaS, Inventory Management, Interior Design, New Business Development, Retail, Sales Management, Furnishings, Purchasing, Merchandising, Customer Satisfaction, Salesforce.com, Selling, Direct Sales, Space-planning, Furniture
Education
Richland Community College
ORIGIN Training & Development April 2014 - Present
United States Olympic Committee December 2013 - May 2014
Northern Michigan University August 2012 - May 2014
United States Olympic Committee May 2013 - September 2013
Northern Michigan University September 2011 - May 2012
United States Olympic Committee July 2011 - July 2011
Pro Basketball Draft June 2011 - June 2011
Rock and Roll Hall of Fame and Museum May 2011 - June 2011
Global Grind June 2010 - June 2011
Sterling Jewelers September 2008 - July 2009
Skills
Public speaking and..., Crisis Management, Web Design, Photoshop, HTML, Social Media, Consulting, Product Marketing, Branding & Identity, Life Coaching
Education
Northern Michigan University 2012 — 2014
Master's Degree, Psychology - Training, Development and Performance Improvement
Northern Michigan University 2008 — 2012
Bachelor's, Entertainment and Sports Promotion
Columbus State Community College 2007 — 2008
Dental Technology Certification
Fashion Assassins December 2013 - Present
Bose Corporation June 2013 - Present
Juicy Couture November 2009 - May 2014
Tween Brands October 2009 - May 2013
Sterling Jewelers June 2007 - July 2009
Skills
Certified..., Guild Gemologist, GG..., Sales, Visual Merchandising, Loss Prevention, Store Operations, Apparel, Fashion, Trend Analysis, Driving Results, Merchandising, Retail Sales, Styling, Store Management, Entrepreneurship, Retail, Window Displays, New Store Openings, Merchandise Planning
Education
Pensacola State College 2012 — 2014
Alfa Insurance February 2010 - Present
Sterling Jewelers October 2008 - November 2009
RadioShack June 2004 - July 2007
Education
Piedmont College
B.A., General Business
Webcollage by Answers September 2014 - Present
ForeSee by Answers March 2010 - Present
Compuware June 2008 - March 2010
Personnel Unlimited January 2007 - June 2008
Delta-T Group August 2004 - January 2007
Labor Ready August 2001 - August 2004
Shred-it June 1998 - August 2001
Sterling Jewelers March 1992 - June 1998
Skills
Sales, Selling, Lead Generation, Business Development, Cold Calling, Salesforce.com, Account Management, New Business Development, Management, Sales Operations, Marketing, B2B, Customer Service, Analytics, Direct Sales, CRM, Forecasting, Solution Selling, Marketing Strategy, Multi-channel Marketing, Sales Management, Strategy, Customer Satisfaction, Digital Marketing, Negotiation, Sales Process, Customer Experience, Strategic Partnerships, Leadership, Team Leadership, Closing Skills, E-commerce, Building Relationships, Team Building, Prospecting Skills, Pipeline Management, Customer Retention, Online Marketing, Web Analytics, Sales Presentations, Go-to-market Strategy, B2B Marketing, Email Marketing
Education
Oakland University 1988 — 1992
Business Management
Southfield Lathrup 1984 — 1988
High School, Business, Management, Marketing
Deloitte August 2015 - Present
Tufts University September 2014 - May 2015
Washington Office on Latin America (WOLA) June 2014 - August 2014
Deloitte Chile June 2013 - July 2013
Rent The Runway January 2013 - May 2013
Rent The Runway May 2012 - December 2012
Cleveland Leadership Center June 2012 - August 2012
Sterling Jewelers May 2012 - August 2012
Marvel Entertainment August 2011 - August 2011
Bob Evans July 2009 - October 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Digital Photography, Facebook, Twitter, iPhone, Internet, Email, People Skills, Public Speaking, Personality, Writing, Outlook, InDesign, Data Desk, OS X, Mac, PC, Blogging, Entrepreneurship, Social Media, Editing, Microsoft Office, Research
Education
Tufts University 2011 — 2015
Bachelor of Arts (B.A.), International Relations and Affairs
Pontificia Universidad Católica de Chile 2013 — 2013
Hathaway Brown School 2007 — 2011
School for Ethics and Global Leadership 2010 — 2010
Perfect Polish September 2007 - Present
Sterling Jewelers 2003 - 2007
Executive MBA Program at the University of Tennessee 2004 - 2006
Skills
Construction, Value Engineering, Project Bidding, Change Orders, Team Building, Flooring, Estimates, Coatings, Contract Negotiation, Project Coordination, Submittals, Blueprint Reading, RFI, Schedules, Budgets, Design-Build, Microsoft Office
Education
Pellissippi State Community College 2002 — 2004
Business, Management, Marketing, and Related Support Services
Gibbs High School 1999 — 2002
High School Diploma
City of Norfolk October 2013 - Present
Jared The Galleria of Jewelry August 2013 - October 2013
Sterling Jewelers July 2011 - August 2013
Chartway Federal Credit Union July 2007 - June 2011
Skills
Customer Service, Microsoft Excel, Sales, Customer Satisfaction, Outlook, Microsoft Word, Data Entry, Telephone Skills, Banking, Recruiting, Credit, Sales Management, Teamwork, Retail Banking, Loans, Retail Sales, Coaching, Retail
Education
Prince George's Community College 2001 — 2005
Associate of Arts (AA), Mass Communication/Media Studies
American Red Cross June 2015 - Present
American Red Cross October 2013 - Present
MW Training Firm July 2010 - Present
ArtsyMarnie October 2008 - Present
Akron Beacon Journal September 2010 - October 2013
IKON Office Solutions June 2009 - July 2010
Akron Beacon Journal January 2009 - June 2009
Viking Sewing Gallery May 2006 - December 2008
Sterling Jewelers October 2004 - March 2006
The University of Akron August 1998 - August 2004
Skills
Editing, Advertising, Multimedia, Public Speaking, Social Media, Public Relations, Social Networking, Copywriting, Training, Customer Service, Needs Analysis, Email Marketing, Social Media Marketing, Blogging, Writing, AP Style, Copy Editing, Marketing Event Planning, Email Marketing Software, Instructional Design, E-learning, Microsoft Office, Customer Relations, Organizational..., Online Marketing, Marketing Communications, Teaching, Media Relations, Research, Mentoring, Team Building, Photoshop, Marketing Strategy, Newsletters, Staff Development, Dreamweaver, Adult Education, Account Management, Retail, Proofreading, Curriculum Development, Photography, Time Management, Curriculum Design, Program Management, Sales Management, SEO, Publications, Sales, Magazines
Education
Roosevelt University 2007 — 2010
Master of Arts, Training and Development
The University of Akron 2006 — 2007
Bachelor of Arts, History
The University of Akron 1998 — 2005
Bachelor of Arts, English
The Ohio Center for Broadcasting 2000 — 2000
Certification, Broadcasting, Radio and Television production
Miller South School for the Visual and Performing Arts 1993 — 1995
American Eagle Outfitters October 2014 - Present
Sterling Jewelers November 2005 - Present
Eddie Bauer April 2012 - October 2014
Eddie Bauer October 2010 - April 2012
Aeropostale 2003 - 2005
Skills
Sales Management, Customer Service, Customer Oriented, Retail Sales, Operations Management, Project Management, Visual Merchandising, Team Management, Loss Prevention, Retail, Inventory Control, Sales, Training, Store Management, Inventory Management, Merchandising
Education
Northwestern Michigan College 2005 — 2008
Associate of Arts and Sciences (A.A.S.)
University of Missouri-Columbia
Sterling Jewelers February 2015 - Present
Pandora Jewelry July 2014 - April 2015
Kuck Immigration Partners October 2013 - October 2014
Bank of America June 2011 - August 2013
Nova Southeastern University September 2010 - May 2011
Skills
Microsoft Office, Android, Customer Service, Social Media, Social Networking, Organization, Sports, Translation, Windows, Teamwork, Microsoft Word, Leadership, Customer Satisfaction, Facebook, Microsoft Excel, Spanish, Outlook, Sales, Telephone Skills, Call Centers, Coaching, Recruiting, Time Management
Education
Nova Southeastern University 2009 — 2011
Business Administration and Management, General
Sterling Jewelers September 2014 - Present
Skills
Recruiting, Interviews, Applicant Tracking..., Hiring, Internet Recruiting, Sourcing, College Recruiting, Coaching, Talent Acquisition, Onboarding, Talent Management, Employee Relations, Personnel Management, Leadership, Performance Management, Team Building, Customer Service, Training, Microsoft Office
Education
Northern Virginia Community College
Sales Partnerships, Inc. June 2015 - Present
Cintas July 2013 - June 2015
Girl Scouts of North East Ohio May 2012 - July 2013
Girls Scouts of Northeastern Ohio October 2011 - June 2012
Autobase, Inc. August 2009 - October 2011
Sterling Jewelers October 2005 - May 2010
Skills
Organizational..., Performance Management, P&L, Coaching, Customer Relations, Customer Service, Negotiation, Team Building, Process Improvement, Strategic Planning, Problem Solving, Policy, Instructional Design, Management Consulting, Strategy Development, Sales Management, Budgeting, Change Management, Leadership Development, Administration, Business Analysis, Microsoft Office, Employee Relations, Business Planning, Analytics, Employee Engagement, Forecasting, Non-profits, Excel, Talent Management, Performance Improvement, Needs Analysis, Mentoring, Product Development, Instructor-led Training, Writing, Adult Education, Succession Planning, Program Management, Blended Learning, Staff Development, Public Speaking, Grant Writing, Grant Administration, Grant Preparation, Grant Monitoring, Federal Grants..., Grant Coordination, Grants, Event Planning
Education
Friends International Christian University 2012 — 2014
Doctor of Philosophy (PhD), Clinical Christian Counseling
Friends International Christian University 2012 — 2014
Master's degree, Chrisian Counseling, 4.0
Friends International Christian University 2000 — 2004
Bachelor of Arts (B.A.), Biblical Studies, 4.0
Ohio University 1987 — 1991
Telecommunications, Communications
Buchtel 1984 — 1987
High School Diploma, General Studies
JPMorgan Chase & Co. January 2015 - Present
JPMorgan Chase & Co. October 2013 - January 2015
Skylight Financial Group December 2011 - August 2013
Penn Mutual November 2010 - November 2011
Fifth Third Bank March 2007 - October 2010
Sterling Jewelers January 2004 - March 2007
Dunkin's Diamonds August 1999 - January 2004
Skills
Retirement Planning, Strategic Financial..., Insurance, Fixed Annuities, Investments, Mutual Funds, Estate Planning, Financial Analysis, Customer Service, Sales Management, Employee Benefits, Retirement, Microsoft Excel, Strategic Planning, Asset Managment, Marketing, Disability Insurance, Microsoft Office, Risk Management, Sales, Life Insurance, Mortgage Lending, Credit, Financial Services
Education
The Ohio State University 2008 — 2013
Bachelor of Science (BS), Economics
University of Phoenix 2002 — 2004
MBA, Accounting
Ohio University 1998 — 2002
BA, Spanish
University of North Carolina at Wilmington 1996 — 1998
Marine Biology
Marietta High School 1992 — 1996
Kohl's Department Stores August 2015 - Present
Kohl's Department Stores July 2012 - Present
Sterling Jewelers January 2009 - February 2012
Skills
Leadership, Team Building, Creativity, Sales, Time Management, Teamwork, Team Leadership, Customer Service, Customer Satisfaction, Training, Customer Experience, Retail, Microsoft Office, Call Centers, Microsoft Excel, Coaching, Management, Process Improvement, Leadership Development
Education
Northwest Vista College 2008 — 2010
Associate's Degree, Business Administration and Management, General
AAA Central Penn January 2014 - Present
Scentsy, Inc. September 2012 - Present
Sterling Jewelers July 2013 - September 2014
Skills
Sales, Retail, Customer Service, Customer Satisfaction, Team Building, Marketing, Direct Sales, Sales Management, Training, Event Planning, Time Management, Management, Social Networking, Hospitality, Customer Retention, Microsoft Word
Education
HACC 2011 — 2014
Associate's degree, Travel and Tourism
Shippensburg Area High School 2007 — 2011
Penn State University
Shippensburg Area High School
The Classic Center September 2015 - Present
Firecracker Productions May 2014 - Present
Houston ISD August 2014 - July 2015
Myron Steves February 2013 - August 2014
Katy Visual and Performing Arts Center March 2014 - May 2014
Sterling Jewelers January 2012 - February 2013
ANN INC. May 2011 - December 2011
Alley Theatre August 2010 - May 2011
Skills
Customer Service, Event Planning, Public Speaking, Acting, Event Management, Microsoft Office, Sales, Social Networking, Training, Management, Task Management, Organizational..., Fundraising, Time Management, Marketing, Social Media, Non-profits, Teaching, Retail, Leadership, Workshop Facilitation, 10 Key, Coaching, Volunteer Management, Facebook, Outlook, Theatre, Creative Writing, Community Outreach, Public Relations, Social Media Marketing, Data Entry, Staff Development, Nonprofits, Performing Arts, Drama, Writing
Education
Savannah College of Art and Design 2013 — 2014
Master's Degree, Arts Administration, 4.0
Stephen F. Austin State University 2007 — 2011
Bachelor of Fine Arts, Theatre, 3.39
ROCKET MEDIA August 2015 - Present
Insight December 2012 - August 2015
DataSphere Technologies Inc. May 2012 - December 2012
Entrust Bankcard December 2011 - May 2012
Helzberg Diamonds March 2011 - April 2012
National Ski Patrol 1999 - December 2011
Christian Hand Way Tang Soo Do, LLC 1999 - August 2011
Ultra Diamonds March 2010 - March 2011
Christian Hand Way Tang Soo Do, LLC January 2009 - March 2011
Sterling Jewelers February 2008 - March 2009
Skills
Management, Inside Sales, Loss Prevention, Martial Arts, Teaching, Investigation, Customer Service, Marketing, B2B, Sales, Team Building, Salesforce.com, Training, Business Development, Leadership, Cold Calling, Retail, Time Management, Public Speaking, Social Media Marketing, Direct Sales, Microsoft Office, Customer Satisfaction, Advertising, Analysis, Coaching, Event Planning, Social Media, Leadership Development, Small Business, Account Management, Public Relations, Fundraising, Event Management, Social Networking, Sales Management, Marketing Strategy, Recruiting, Team Leadership, Sales Presentations, Customer Retention, Sales Process, Cloud Computing, Strategic Planning, CRM, New Business Development, Security, Strategic Partnerships, Lead Generation, 3PAR
Education
University of Wisconsin-Parkside 2010 — 2011
Bachelors; Bachelors, Pre-Health; Mass Communication
Rochester College 2003 — 2004
Certificate, Television Broadcasting
Specs Howard School of Broadcast Arts 2000 — 2001
Certificate in Video/Audio Broacasting, Mass Communication
Dale Carnegie 1999 — 2001
Certificate in Public Speaking, Communication
Durand High School 1996 — 2000
High School Diploma, High School
SD Myers, Inc. June 2012 - Present
Sterling Jewelers September 2009 - June 2012
Skills
International Business..., International Relations, International Sales, Transformer, Team Building, New Business Development, Customer Service, Salesforce.com, Training, Account Management, Microsoft Office, Social Media, Microsoft Excel, Strategic Planning, Cold Calling, Microsoft Word, PowerPoint, Public Relations, Retaining Customers, Research, Staff Development, Training Programme..., Job Coaching, Marketing, Sales Management
Education
San Diego Mesa College 2001 — 2004
Associate of Arts (A.A.), Spanish Language and Literature
Carson's October 2014 - August 2015
Xanterra Parks & Resorts October 2013 - October 2014
Carrie Abfall, LLC (Real Estate) April 2013 - October 2013
Spectrum Fine Jewelry July 2013 - September 2013
Sterling Jewelers February 2013 - August 2013
Ralph Lauren August 2006 - December 2012
Theodore Roosevelt Medora Foundation June 2012 - August 2012
Purdue University Marketing and Media September 2011 - May 2012
Purdue University August 2011 - May 2012
Midwest Fashion Week October 2011 - April 2012
Skills
Customer Service, Advertising, Sales Management, New Business Development, Marketing, Public Speaking, Merchandising, Sales, Fashion, Time Management, Visual Merchandising, Microsoft Office, Cold Calling, Market Research, Psychology, Retail, Window Displays, Management, B2B Marketing, Microsoft Publisher, Project Management
Education
Purdue University 2008 — 2012
Bachelor of Science (B.S.), Selling and Sales Management
Purdue University 2008 — 2012
Bachelor of Science (B.S.), Psychology
Sterling Jewelers April 2012 - Present
Helzberg Diamonds August 2014 - June 2015
Skills
Marketing Communications, Sales Management, Customer Service, Visual Merchandising, Inventory Management, Lines Of Credit
Education
Virginia Commonwealth University 2013 — 2016
Bachelor’s Degree, Mass Communication/Media Studies
Northern Virginia Community College 2011 — 2013
Associate’s Degree, Social Sciences
(ISSA) International Sports Sciences Association April 2015 - Present
Isagenix International October 2014 - Present
Sterling Jewelers October 2010 - Present
Skills
Customer Service, Management, Leadership, Strategic Planning, Microsoft Office, Sales Management, Leadership Development, Oil Painting, Graphite Drawing, Weight Training, Weight Loss Coaching, Nutritional Counseling, Team Building, Public Speaking, Jewelry Design, Network Marketing...
Education
Northwest Florida State College 2007 — 2009
Associate of Arts (A.A.), Fine/Studio Arts, General
Freelance October 2014 - Present
Jersey City Alumni - Kappa Alpha Psi Fraternity, Inc. March 2014 - Present
Galleria Stone & Tile March 2014 - October 2014
Victoria's Secret August 2012 - December 2013
Quinnipiac University September 2010 - August 2012
Workforce Alliance March 2012 - April 2012
The Hartford June 2011 - August 2011
Sterling Jewelers August 2009 - January 2010
Skills
InDesign, Facebook, Photoshop, Social Media, Dreamweaver, Illustrator, OS X, Final Cut Pro, HTML, Mac OS X, Drawing, Adobe Creative Suite, Outlook, Autodesk Maya, Microsoft Office, Social Media Marketing, Marketing Communications, Mac, Editing, Graphic Design, WordPress, Maya
Education
Quinnipiac University 2008 — 2012
Bachelor of Arts (B.A.), Interactive Digital Design
Sterling Jewelers July 2012 - January 2014
Sterling Jewelers Inc. October 2008 - July 2012
Sterling Jewelers Inc. October 2007 - October 2008
Robinson Memorial Hospital January 2007 - May 2007
Skills
Employee Relations, Talent Acquisition, Onboarding, Human Resources, Employee Engagement, New Hire Orientations, Performance Management, HR Policies, Employment Law, Organizational..., Time Management, Recruiting, Customer Service, Policy, Interviews, Leadership Development, Background Checks
Education
Notre Dame College 2003 — 2007
Bachelor of Arts (B.A.), Psychology
Field High School 1998 — 2002
Diploma
Project: Clouds Hookah Bar & Lounge July 2015 - Present
Project: West Point Market October 2014 - Present
Sterling Jewelers July 2013 - Present
Eric Cohler Design June 2012 - August 2012
West Point Market January 2009 - January 2012
Carroll’s Upholstery and Design January 2009 - July 2010
Skills
Indesign, AutoCAD, Revit, Microsoft Programs, Photo Shop, Illustrator, Photoshop, Sketching, InDesign, Hand Drafting, 3D Studio Max, SketchUp, Design Research
Education
Savannah College of Art and Design 2009 — 2014
Bachelor of Fine Arts (B.F.A.), Interior Design, 3.5-3.8
Cefaratti Group May 2014 - Present
Sterling Jewelers July 2013 - December 2013
Skills
Litigation, Civil Litigation, Litigation Support, Data Entry, Repository, Social Networking, Marketing, Social Media, Public Relations, Advertising, Blogging, Editing, Event Planning, Facebook, Marketing Communications, Marketing Strategy, Online Marketing, Public Speaking, Microsoft Office, Customer Service, Management, Leadership, Research, Team Building, Time Management, New Business Development, Training, Sales Management
Education
Scottsdale Community College
Rottermond jewelers August 2013 - Present
Tourneau October 2011 - August 2013
Sterling Jewelers June 2010 - October 2011
57 Facets 2008 - 2008
Auriel Jewelers 2006 - 2007
South Lyon Watch & Jewelry June 2005 - June 2006
South Lyon Watch & Jewelry 2005 - 2006
Tyco Titanium 2005 - 2006
Skills
Merchandising, Visual Merchandising, Store Management, Loss Prevention, Store Operations, Retail Sales, Retail, Inventory Control, Inventory Management, Trend Analysis, Profit, Watch Repair, Watches, Jewelry, Diamond Jewelry, Jewelry Design, Stone Setting, Sales
Education
Oakland Community College 2015 — 2018
Associate’s Degree, Engineering
Victoria's Secret December 1999 - Present
Sterling Jewelers July 1992 - September 1998
Skills
Customer Service, Merchandising, Loss Prevention, Leadership, Inventory Management, Store Management, Retail Sales, Retail, Sales, Visual Merchandising, New Store Openings, Inventory Control, Profit, Store Operations, Driving Results
Education
Saginaw Valley State University 1984 — 1987
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Michigan State University 1982 — 1984
Business Management
Ralph Lauren June 2014 - Present
Sterling Jewelers July 2011 - June 2014
Zale October 2009 - July 2011
Kohl's Department Stores June 2006 - October 2009
Bed Bath & Beyond June 2003 - June 2006
Gap Inc. May 1997 - June 2003
Skills
Associate Development, Store Management, Driving Results, Merchandise Planning, Inventory Control, Luxury Goods, New Store Development, Leadership, Multi-Unit Management, P, Store Operations, Retail, Employee Training, Merchandising, New Store Openings, Loss Prevention, Profit, Jewelry, People Development, Visual Merchandising, Training, Shrinkage
Education
Diamond Council of America
Diamontology & Gemology
Our Lady of the Lake College
EyeHealth Northwest December 2007 - Present
KPMG June 2007 - September 2007
Urban Renewal and Development, LLC November 2005 - June 2007
Sterling Jewelers June 2002 - December 2004
Skills
Customer Service, Accounting, Budgets, Microsoft Office, Financial Accounting, Financial Reporting, Microsoft Excel, Financial Analysis, Microsoft Word, Accounts Payable, Time Management
Education
Portland State University 2005 — 2007
Post Baccalaureate Accounting Certificate, Accounting
Washington State University 1997 — 2000
Bachelors of Arts, Criminal Justice, Sociology, Political Science
Pacific Lutheran University 1996 — 1997
N/A, General
Helzberg Diamonds November 2014 - Present
Leyandria Murray January 2014 - Present
Sterling Jewelers July 2013 - Present
Michael Kors April 2011 - October 2013
Michigan First Credit Union August 2009 - September 2011
Skills
Customer Service, Event Planning, Facebook, Microsoft Office, Broadcast, Social Networking, Social Media, Time Management, Communication, Microsoft Word, Public Speaking, Blogging, PowerPoint
Education
Oakland University 2010 — 2014
Bachelor's Degree, Communication Major Writing and Rhetoric Minor, Graduate
Oakland University
Bachelor's degree, Communication and Media Studies
ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey) LOFT March 2015 - Present
ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey), LOFT August 2014 - March 2015
Williams-Sonoma, Inc. August 2013 - August 2014
American Eagle Outfitters June 2013 - August 2013
American Eagle Outfitters June 2012 - June 2013
American Eagle Outfitters May 2011 - June 2012
American Eagle Outfitters September 2010 - May 2011
American Eagle Outfitters November 2006 - September 2010
Sterling Jewelers July 2009 - July 2010
Skills
Loss Prevention, Store Management, Visual Merchandising, Retail Sales, Store Operations, Merchandising, Retail, Driving Results, Cashiering, Shrinkage, Inventory Control, Inventory Management, Hiring, Profit, Customer Service, Time Management
Education
University at Albany 2008 — 2011
Public Policy, Criminal Justice/Law Enforcement Administration
Schenectady County Community College 2006 — 2008
Criminal Justice, Criminal Justice and Corrections
Sterling Jewelers March 2013 - Present
Zale Corporation November 2004 - March 2013
Best Buy August 2008 - May 2011
Skills
Store Management, Loss Prevention, Visual Merchandising, Merchandising, Retail, Store Operations, Inventory Management, Inventory Control, Multi-unit, Profit, Merchandise Planning, Driving Results, Sales, Recruiting, POS, Customer Service, Retail Sales, Planograms, Income Statement, Big Box, Time Management, Hiring, Cashiering, Associate Development, People Development, Accountability, Product Knowledge, Business Operations, Training, Succession Planning, Payroll
Education
Pasco-Hernando Community College 2004 — 2006
Paralegal studies
Nature coast tech high school 2003 — 2004
Diploma, Engineering
Hot Topic May 2013 - Present
Lenscrafters November 2012 - May 2013
The Body Shop May 2010 - November 2012
Sterling Jewelers November 2007 - December 2008
Guess? April 2004 - October 2007
EXPRESS March 2006 - March 2007
Skills
Sales, Visual Merchandising, Management, Loss Prevention, Training, Jewelry, Fashion, Eyewear, Sunglasses, Driving Results, Inventory Control, Merchandising, New Store Openings, Retail, Profit, Retail Sales, Store Management, Store Operations
Education
Clarkston High School
high school diploma, General Studies
Oakland Community College
Culinary Arts/Chef Training
ANN INC. May 2012 - Present
PetSmart February 2008 - March 2012
Charlotte Russe 2007 - 2008
Whitehall Jewellers 2005 - 2007
Charlotte Russe October 2000 - 2005
Sterling Jewelers 1998 - 2000
Skills
Visual Merchandising, Store Management, Loss Prevention, Merchandising, Retail, Store Operations, Customer Service, Sales, Credit Cards, Management, Recruiting, Shrinkage, Time Management, Associate Development, Customer Satisfaction, Leadership, Merchandise Planning, Window Displays, Hiring
Education
Seacoast Career Schools-Sanford Campus 2002 — 2003
Certificate in medical billing and coding, Medical Insurance Specialist/Medical Biller, 4.0
Clinical Specialties (CSI) December 2010 - Present
Arrow Uniform February 2009 - June 2010
Sterling Jewelers December 1994 - August 2008
Skills
Healthcare, Leadership, Customer Service, Strategic Planning, Team Building, Management, Public Speaking, Training, Process Improvement, Event Planning, Inventory Management, Sales, Customer Satisfaction, Sales Management, Coaching, Sales Operations, Hiring, Budgets, Retail, Merchandising, Time Management, Team Leadership
Education
Northwestern University 1988 — 1992
Bachelor of Science (BS), Speech Communication and Rhetoric
Big Lots Stores December 2014 - Present
HSN Improvements Catalog October 2011 - December 2014
Max-Wellness October 2010 - July 2011
Sterling Jewelers May 2007 - October 2010
The Late Show with David Letterman August 2005 - December 2005
Entertainment Tonight June 2005 - August 2005
Miramax Films June 2004 - September 2004
Skills
Marketing, Digital Marketing, Email Marketing, Google Analytics, Coremetrics Analytics, Project Management, Content Management, Copywriting, Social Media Marketing, Web Analytics, Microsoft Office, Product Management, Marketing Strategy, E-commerce, IBM Websphere Commerce, Social Media, Promotions, A/B testing, Email Strategy, Email Analytics, HTML, SEO, SEO copywriting, SEM, Landing Page..., CAN-SPAM, Email Production, Google Adwords, Google Trends, Online Advertising, Direct Mail, Lead Generation, Direct Marketing, Analytics
Education
Ohio University 2002 — 2006
B.A., Communications, Telecommunications
Sterling Jewelers July 2015 - Present
Sterling Jewelers February 2011 - Present
Sterling Jewelers March 2010 - February 2011
Sterling Jewelers July 2008 - March 2010
Bose Public Affairs Group December 2006 - March 2007
Skills
Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail, Retail Sales, Store Operations, Inventory Management, Inventory Control, Driving Results, Profit, Sales, Customer Service, Shrinkage, Merchandise Planning
Education
Oakland University 2004 — 2007
Bachelor of Arts, Spanish, Economics, Political Science, International Management
Kirkland's, Inc. May 2014 - Present
Kirklands April 2014 - May 2014
Bath and Body Works October 2012 - April 2014
Soma Intimates April 2012 - September 2012
JCPenney September 2007 - April 2009
JCPenney September 2007 - April 2009
Zales- Piercing Pagoda April 2006 - September 2007
Bank of America September 2005 - April 2006
Sterling Jewelers September 1999 - April 2006
Skills
Retail Category..., Human Resources, Schedules, Sales Management, Sales, Ten Key, Employee Training, Onboarding, Interviewing Skills, Competency Based..., Job Coaching, Critical Thinking, Visual Merchandising, Telephone Skills, Telephone Interviewing, Payroll, Profit Margins, Increased Profitability, Retail, Hiring, Customer Service, Merchandising, Inventory Control, Driving Results, Retail Sales, Store Operations, Loss Prevention, Inventory Management, Store Management, New Store Openings, Time Management, Coaching, Fashion, Recruiting, Training, Shrinkage, Apparel, Team Building
Education
Pikes Peak Community College 2009 — 2012
Business Administration, Management and Operations
Diamond Council of America
DCA Certified Diamontologist, Diamontology
Life's Little Sweets March 2015 - Present
Hopewell Township Historic Preservation Commission October 2014 - Present
Sterling Jewelers July 2012 - April 2014
Pandora Jewelry November 2010 - July 2012
La Vie Equestrienne January 2006 - January 2011
Bait & Tackle Ad, Co. July 2010 - July 2010
U.S Navy January 2008 - September 2009
New England Land Artisan August 2004 - January 2009
New Hampshire Horse Council 2007 - 2008
Stratham New Hampshire Heritage Commission 2006 - 2008
Skills
Jewelry Sales Consultant, Certified Diamontologist, SketchUp, Architecture, Photoshop, AutoCAD, Adobe Creative Suite, Revit, Illustrator, Model Making, Autodesk Software, Team Building, Training, Trade Shows, Sales, Entrepreneurship, Advertising, Graphic Design, Mentoring, Visual Merchandising, Music Videos, Interior Design, Architectural Design, Assistant Teaching, Equestrian, Product Development, Product Design, Landscape Design, Landscape Architecture, Government, Navy, Horses, Horse Care, Leadership, Marketing, Space planning, Design Research, Drawing, Rendering, Architectures, Space Planning
Education
Pratt Institute 2000 — 2005
Bachelor of Architecture (B.Arch.), Architecture
CDM Institute 2012 — 2012
Autodesk Revit Architecture Certificate, Revit Architecture
Commonwealth School 1997 — 2000
High School Diploma
Sterling Jewelers August 2001 - March 2012
Skills
Inventory Management, Customer Service, Leadership, Sales, Management, Training, Retail, Merchandising, Team Building, Microsoft Office, Store Management, Visual Merchandising
Education
Pellissippi State Community College 1999 — 2002
Associate of Arts and Sciences (AAS), Marketing and Psychology
University of Tennessee-Knoxville
Sociology and Psychology
BP July 2015 - Present
Chesapeake Energy June 2014 - July 2015
Chesapeake Energy July 2012 - June 2014
Northwestern Oklahoma State University April 2011 - July 2012
Home September 2010 - April 2011
Sterling Jewelers September 2005 - March 2009
Manteno High School January 2005 - August 2005
Walt Disney World May 2004 - January 2005
Skills
Management, Customer Service, Leadership, Marketing, Training, Microsoft Office, Outlook, Sales, Microsoft Excel, Public Speaking, Team Building, Fiscal Impact Analysis, Recruiting, Event Planning, Social Media, Strategic Planning, Oil & Gas Industry, Location Management, Oil and Gas Liquids, Equipment Maintenance, Employee Relations
Education
Olivet Nazarene University 2000 — 2004
B.S., Business Administration, Management and Operations
Sears Holdings Corporation September 2011 - Present
Sterling Jewelers May 2012 - October 2014
Skills
Loss Prevention, Retail Sales, Visual Merchandising, Merchandising, Store Management, Retail, Cashiering, Store Operations, Inventory Control, Inventory Management, Driving Results, Planograms, Shrinkage, Customer Service, Sales, Customer Satisfaction, Profit, Big Box, Time Management, Data Entry, POS, Employee Training, Merchandise Planning, Associate Development
Education
Paradise Valley Community College
Criminal Justice and Corrections
SunTrust Bank June 2014 - Present
Helzberg Diamonds October 2012 - June 2014
Sterling Jewelers June 2008 - October 2012
Kings Jewelry 2006 - June 2008
Zales 2003 - 2006
Skills
Customer Service, Sales Management, Sales, Diamonds, Gemstones, Watches, Inventory Management, Loss Prevention, Human Resources, Recruiting, Training, Store Management, Visual Merchandising, Retail, Hiring, Store Operations, Inventory Control, Profit
Education
Penn State University 2003 — 2006
Associate's degree, Business/Commerce, General
Long View Systems March 2013 - Present
Sterling Jewelers July 2010 - January 2014
Samuel's Jewelers December 2009 - July 2010
Jumpin' Juice & Java May 2008 - September 2009
Skills
Customer-focused, Computers, Professional..., Teamwork, Communication, Management Training..., Event Planning, Customer Service, Budgets, Customer Satisfaction, Employee Training, Project Planning, Sales, Training, Payroll, Management, Virtualization, Microsoft Excel, Team Leadership, Cloud Computing, Hiring, Microsoft Word, Microsoft Office, Account Management
Education
Regis University 2015 — 2017
Master of Business Administration (MBA), Operations Management and Supervision
Metropolitan State University of Denver 2007 — 2014
Bachelor of Arts (B.A.), Human Development with a Minor in Elementary Education
Broomfield High School 2002 — 2006
High School/Secondary Diplomas and Certificates
Sterling Jewelers Inc November 2010 - Present
Sterling Jewelers January 2008 - November 2011
Sterling Jewelers January 1999 - December 2007
Sterling Jewelers August 1993 - January 1999
BEST Products, Richmond, VA 1990 - 1993
Skills
Sourcing, Retail, Forecasting, Inventory Control, Purchasing, Negotiation, Product Development, Management, New Business Development, Performance Management, Supply Chain, Operations Management, Manufacturing, Diamond Jewelry, Rough Diamonds, Global Sourcing, Merchandising, E-commerce, Watches, Jewelry, P&L Management, Luxury Goods, Wholesale
Education
Randolph-Macon College 1984 — 1989
Business/Managerial Economics
Sterling Jewelers March 2005 - Present
Jo-Ann Stores February 2002 - August 2004
Urban Outfitters 2001 - February 2002
Home Place 2000 - 2001
Elder-Beerman 1999 - 2000
Skills
Merchandise Planning, Retail, Trend Analysis, JDA, Trend, Open to Buy Management, Inventory Control, Driving Results, Assortment, Loss Prevention, Store Operations, Forecasting, P&L Management, Fashion, Apparel, Retail Sales, Retail Buying, Sales, Inventory Management
Education
Ohio University 1995 — 1999
Bachelor of Science, Retail and Fashion Merchandising
MultiCare Health System March 2002 - Present
Sterling Jewelers March 1991 - December 2001
Skills
Organizational..., Customer Relations, Customer Service, Retail, 10 Key, Fast Learner, Epic, Insurance Verification, multi line phone, Problem Solving, Epic Systems, Program Management, Customer Satisfaction, CPOE, Operational Excellence, Insurance, Data Entry, Access, Telephone Skills, Software Documentation, Time Management, Sales, HIPAA, Inventory Management
Education
Pierce College at Fort Steilacoom 1989 — 1990
Fashion Merchandising
Eatonville High 1984 — 1988
Diploma
Sterling Jewelers December 2005 - September 2011
Education
Diamond Council of America 2005 — 2006
Diamontologist, Diamonds- Distinguishing and identifying specific characteristics to Diamonds of all varieties.
Olympic College
Business Management
Clear Rate Communications May 2015 - Present
Clear Rate Communications, Inc. September 2014 - May 2015
Sterling Jewelers December 2013 - August 2014
Oakland University August 2012 - April 2013
Allied Integrated Marketing September 2012 - January 2013
Allied Integrated Marketing June 2012 - January 2013
Oakland University May 2011 - August 2012
Oakland University January 2011 - April 2012
Skills
Press Releases, Publicity, Event Planning, Public Relations, Research, Social Media, Facebook, Film, Microsoft Word, Blogging, Social Networking, Teamwork, Management, Training
Education
Oakland University 2009 — 2013
Bachelor of Arts (BA), Communication
Sterling Jewelers March 2013 - Present
Land o'Lakes Purina Animal Nutrition May 2012 - January 2013
Hilltop Livestock January 1998 - July 2012
University of Minnesota January 2010 - December 2011
SchoenFelder Farms June 2011 - August 2011
University of Minnesota Beef Unit January 2011 - June 2011
Skills
Organizational Behavior, Strategic Communications, Hard Worker, Animal Handling, Animal Nutrition, Responsibility, Team Leadership, Team Motivator, Analytical Abilities, Computer Literate, Adaptive, Flexible Working, Integrity, Reliability, Self Driven, Listening Skills, Fast Learner, Public Speaking, Livestock, Animal Work, Microsoft Office, Agriculture, Customer Service, Leadership, Teamwork
Education
Oklahoma State University 2012 — 2014
Bachelor's Degree, Agricultural Teacher Education
University of Minnesota-Twin Cities 2008 — 2011
Bachelor of Science, Animal Science, Beef and Sheep Production
Riverland Community College 2006 — 2008
Post Secondary, Generals
DMS April 2009 - Present
Stockton, Turner and Company November 2003 - April 2009
Countrtwide Home Loans November 2000 - November 2003
Sterling Jewelers October 1979 - November 2000
Skills
Training, Team Building, Management, Leadership, Public Speaking, Sales, Customer Service, Strategic Planning, Business Development, Retail, Coaching, Train the Trainer..., Mortgage Lending, Community Outreach, Program Management, Project Management, Real Estate, Leadership Development, Blogging, Networking, Credit, Interviews, Social Networking, Small Business, PowerPoint, Sales Management, Adult Education, Nonprofits, Mike White, Michael White, Talent Development, Training and Development, Mortgage, Foreclosure, Regional Manager, construction, Kitchen Cabinets, community assistance, Non-profits, active learning, adult learning, nonprofit, outreach, Talent Management, Inventory Control, P&L Management, Profit, Visual Merchandising, Loss Prevention, Information Technology
Education
Seminole State College of Florida
AA Business Information Management, Graduated - Cum Laude, 3.3
PLS Logistics Services April 2015 - Present
Sterling Jewelers May 2013 - July 2014
Nordstrom September 2012 - February 2013
ZMF Organizations September 2010 - September 2012
Skills
PowerPoint, Customer Service, Social Media, Social Networking, Microsoft Word, Microsoft Excel, Sales, Customer Satisfaction, Access, Distribution Channel..., Product Management, Cash Flow Analysis, Market Analysis, SPSS, Windows and Mac..., HTML, Microsoft Access, Macromedia Flash, Adobe Photoshop, Leadership, Training, Research, Time Management, Management, Inventory Management, Microsoft Office, Event Planning, Public Speaking, Teamwork
Education
Robert Morris University 2010 — 2014
BSBA, Marketing
Macy's August 2014 - Present
Macy's April 2011 - Present
Macy's June 2009 - April 2011
Sterling Jewelers March 2000 - June 2009
Skills
Merchandising, Store Management, Retail Management, Stores, Retail, Coaching, Product Knowledge, Customer Service, Hiring
Education
Rochester Institute of Technology 1997 — 2002
BS, MIS
Hamilton Jewelers March 2010 - June 2013
Finlay Fine Jewelry November 2005 - October 2008
Sterling Jewelers March 2002 - November 2005
Blum Network, Grace & Rothschild, Avrett, Free & Ginsberg August 1997 - June 2001
Young & Rubicam-Europe, Kremlyovskaya Group November 1994 - October 1996
Bozell Inc. August 1990 - October 1994
Skills
CRM, Marketing, Retail, Integrated Marketing, Strategy, Advertising, Sales, Strategic Planning, Customer Service, Sales Management, Store Management, Merchandising, Store Operations, Operations Management, Retail Marketing, Jewelry, Training, Luxury Brand Marketing, Inventory Management, Visual Merchandising, Diamond Jewelry, Watches, Luxury Goods, Management, Recruiting, Designer Jewelry, Inventory Control, Budgets, Customer Retention, Superior Client Service, Physical Inventory
Education
Rutgers University 1984 — 1988
BA, Communication
MediaOne July 2010 - Present
Sterling Jewelers August 1993 - July 2010
Skills
Advertising, Sales, Advertising Sales, Online Advertising, Social Media Marketing, B2B, Social Media, Mobile Marketing, Online Marketing, Lead Generation, Customer Service, Team Building, Newspapers, Cold Calling, Digital Media, Email Marketing, Digital Marketing, Sales Presentations, Microsoft Word, Microsoft Office, Microsoft Excel, Account Management, Management, Sales Management, Training
Education
Penn State 1992 — 1996
Business Administration and Management, General
Sterling Jewelers August 2014 - Present
Sterling Jewelers November 2009 - August 2014
Skills
Luxury Goods, Jewelry, Store Management, Store Operations, Merchandising, Visual Merchandising, Watches, Customer Service, Sales Management, Profit
Education
penn state 1974 — 1977
Sterling Jewelers March 2013 - Present
Prestolite Performance June 2010 - March 2013
Brickhouse Direct 2008 - 2010
Skills
Web Development, Web Design, Graphic Design, Adobe Creative Suite, Microsoft Office, PHP, C#, JavaScript, Smart Client, HTML, HTML 5, CSS, ASP.NET, jQuery, AJAX, RESTful WebServices, JSON-RPC, MySQL, Microsoft SQL Server, Apache 2, IIS, Magento, Bootstrap, Joomla, WordPress, DotNetNuke, Email Marketing, Eclipse, Unity3D, Dreamweaver, Digital Marketing, Advertising, Event Planning, Typography, Logo Design, Mac OS, Linux, Windows, Photoshop, E-commerce, HTML5
Education
Ohio Wesleyan University 1996 — 2000
Bachelor of Arts (B.A.), FIne Arts, Sociology and Anthropology
Cleveland School of Science
Sterling Jewelers July 2007 - Present
modular infotech 1998 - 2001
Education
Pune Institute of Computer Technology 1994 — 1998
Engineering, Computer Science
Sterling Jewelers February 2011 - May 2015
Sterling Jewelers, Ltd. February 2011 - 2015
Sterling Jewelers Inc. 1997 - 2010
Sterling Jewelers Inc. August 1994 - 1997
JCPenney 1988 - 1994
Skills
Retail, Merchandising, Visual Merchandising, Luxury Goods, Fashion, Trend Analysis, Email Marketing, Advertising, Marketing, Creative Direction, Brand Management, Brand Development, Marketing Communications, E-commerce, Social Media Marketing, Apparel, Marketing Strategy, Graphic Design, Adobe Creative Suite, Direct Marketing, Integrated Marketing, Online Marketing, Digital Marketing, Direct Mail, Copywriting, Web Analytics, Brand Awareness, Creative Strategy, Online Advertising, Branding & Identity, Interactive Marketing, Google Analytics, Art Direction, Corporate Branding, SEO, Social Networking, Trade Shows
Education
State University of New York at New Paltz 1969 — 1973
English Liberal Arts
City University of New York-Queens College
TMW Systems, Inc January 2008 - Present
Sterling Jewelers September 2004 - December 2007
Skills
SQL, Process Improvement, Databases, Access, SDLC
Education
Case Western Reserve University - Weatherhead School of Management 2008 — 2012
MBA
Ohio Wesleyan University 1984 — 1988
Bachelor of Arts, Accounting
Progressive Insurance February 1996 - May 2012
Sterling Jewelers May 1990 - May 1995
National Theme Productions July 1985 - December 1989
Skills
Claims, Retail, Insurance, Interviewing, Applicant Tracking..., Talent Acquisition, PeopleSoft
Education
Ohio University
BFA, Studio Art
Sterling Jewelers October 2006 - Present
Joann Stores, Inc October 2002 - September 2006
JCPenney June 1989 - September 2001
Skills
Trend Analysis, Management, Coaching, Microsoft Word, Team Building, Recruiting, Retail Sales, Purchasing, Negotiation, CPFR, Cross-functional Team..., Sales Management, Training, Open to Buy Management, Visual Merchandising, Income Statement, Forecasting, Analysis, Asset Allocation, Customer Service, Profit, Retail Buying, Team Leadership, Leadership, Merchandising, Planograms, Process Improvement, Loss Prevention, Inventory Management, Store Operations, Microsoft Office, Multi-channel Retail, Fashion, Marketing Strategy, Sales, E-commerce, Store Management, Competitive Analysis, Retail, JDA, Supply Chain Management, Apparel, Demand Planning, Supply Chain, Product Development, Pricing, P&L Management, Merchandise Planning, Microsoft Excel, Inventory Control
Education
Northwood University 1986 — 1989
Sterling Jewelers December 1994 - August 2008
Education
Northwestern University 1988 — 1992
BS, Speech
Geometry Global October 2013 - Present
Sterling Jewelers May 2012 - October 2013
Sterling Jewelers September 2009 - May 2012
ActionLink June 2008 - March 2009
Ohio University September 2007 - June 2008
Skills
Social Media, Social Media Marketing, Social Media Measurement, Customer Satisfaction, Customer Service, Marketing, Advertising, Merchandising, Event Planning, Microsoft Office, Outlook, Retail, Account Management, Market Research, Social Networking, Press Releases, Facebook, Team Building
Education
Ohio University 2004 — 2008
BSJ, Advertising/Journalism
Ocean County Board of Social Services October 2014 - Present
Sterling Jewelers October 2009 - January 2015
W.A Birdsall & Co. August 2007 - April 2008
McGraw Hill Financial (formerly The McGraw-Hill Companies) April 2003 - July 2007
Lowe's Home Improvement August 2002 - April 2003
LALIQUE HAVILAND September 2000 - May 2002
EPIX April 2000 - September 2000
PrimeSource Building Products March 1994 - April 2000
Skills
CRM, Product Development, Fashion, Sales, Customer Satisfaction, Microsoft Office, Negotiation, Sales Operations, Customer Service, Visual Merchandising, Merchandising, Marketing, Time Management, Marketing Strategy, Sales Management, Inventory Management, Brand Development, Purchasing, Trade Shows, Credit, Account Reconciliation, Architectural Design, Due Diligence, Research, Graphic Design, Proofreading, Publishing, Networking, Building Materials, LEED, Retail, Retail Sales, Jewelry, Luxury Goods, Trend Analysis, Leadership, Wholesale, Watches, Inventory Control, Team Building, Diamonds, Account Management, Pricing, Apparel, Retail Design, Hand Drafting, Floor Plans, Outlook, POS, Sketching
Education
Parsons School of Design
Architectural Interior Design
Sterling Jewelers October 2013 - Present
PartsSource Inc. October 2012 - October 2013
Human Arc January 2012 - October 2012
Diebold March 2011 - November 2011
Virtual Hold Technology September 2005 - 2011
Per-Se Technologies 2001 - 2005
Skills
C#, .NET, Agile, ASP.NET, Agile Methodologies, Java, JavaScript, Microsoft SQL Server, SDLC, SQL, Software Development, Testing, Visual Studio, XML, Test Driven Development, Integration, Requirements Analysis, Database Design, VB.NET
Education
Ohio University 1989 — 1995
BS, Computer Science
Vermilion 1985 — 1989
Ohio University
Christopher Duquet Fine Jewelry Design February 2014 - Present
Sterling Jewelers March 2011 - February 2014
Lord & Taylor October 2010 - March 2011
Hawthorn School District June 2008 - August 2009
Journeys September 2005 - August 2008
Skills
Jewelry, Store Management, Retail, Visual Merchandising, Merchandising, Fashion, Silver, Diamonds, Gems, Jewelry Design, Metalsmithing, Handmade Jewelry, Stone Setting, Sewing, Gold
Education
Savannah College of Art and Design 2006 — 2010
BFA, Metals and Jewelry
C.D.Peacock Jewelers July 2015 - Present
Michael Hill March 2014 - July 2015
Zales jewlers August 2010 - March 2014
Bailey Banks & Biddle March 2004 - August 2010
Sterling Jewelers November 1993 - February 2004
Skills
Retail, Store Operations, Store Management, Luxury, Visual Merchandising, Training, Loss Prevention, Profit, Merchandising, Sales, Watches, Inventory Management, Diamonds, Luxury Goods, Merchandise Planning, Assortment, Inventory Control, Jewelry, Wholesale, Retail Sales, Driving Results, New Store Openings, Trend Analysis
Education
Quincy University 1986 — 1989
BS in Management, Business
Arrow Uniform February 2009 - June 2010
Sterling Jewelers December 1994 - August 2008
Education
Northwestern University 1988 — 1992
Bachelor of Science, Speech
First Citizens Bank September 2010 - Present
PNC Bank 2007 - October 2010
Sterling Jewelers 2006 - 2007
Skills
Data Security, IT Audit, ISO 27001, Information Security, Vendor Management, Security Policy, Risk Assessment, Information Technology, Risk Management
Education
Ohio Northern University 1986 — 1990
BSBA, Management
Sterling Jewelers April 2015 - Present
CVS Caremark Corporation April 2012 - February 2015
CVS Caremark Corporation September 2007 - April 2012
Barnes Distribution March 2002 - August 2007
Pearle Vision January 1999 - February 2002
Skills
Hyperion Enterprise, Budgets, Financial Analysis, Microsoft Excel, SAP, Crystal Reports, Excel, Cash Flow, Balance Sheet, Access, Accounting, Analysis, Customer Service, Finance, Data Analysis, Forecasting, Process Improvement
Education
University of Phoenix 2003 — 2005
MBA
Penn State University 1991 — 1996
Bachelor of Business Administration (B.B.A.), Economics
Professional Plastics April 2015 - Present
Senior Insurance Solutions LLC February 2012 - April 2015
The Fussy Cleaners September 2013 - March 2015
ABC Motor Credit July 2011 - February 2012
Sterling Jewelers October 2010 - August 2011
Mortgage One May 2009 - September 2010
Irwin Home Equity November 2000 - August 2008
Skills
Loans, Mortgage Lending, Credit, Underwriting, Credit Analysis, Consumer Lending, Cold Calling, Customer Service, Business Development, Team Building, Loan Origination, Direct Sales, Marketing, Sales, Sales Management, Management, Strategic Planning, Leadership, Territory Startup &..., New Business Development, Insurance, Marketing Strategy, Account Management, Sales Operations, Commercial Lending, Process Improvement, Lead Generation, Negotiation, Refinance, B2B
Education
Ohio University 1984 — 1989
Bachelor of Business Administration (BBA), Business/Commerce, General
St Edward
Thomson Reuters December 2012 - Present
Sterling Jewelers February 2011 - July 2012
Finish Line September 2006 - February 2011
PetSmart 2000 - 2006
Skills
Management, Sales, Inventory Management, Customer Satisfaction, Customer Service, Microsoft Word, Team Building, Inventory Control, Store Management, Tax Accounting, Multi-state tax returns, City tax returns
Education
Oakland University 2012 — 2015
Master’s Degree, Accounting, 3.7
Oakland University 1997 — 2002
BS, Business Administration and Management, General
Sunrider International July 2014 - Present
Pacifica School District 2008 - Present
Bailey Banks & Biddle December 1996 - August 2012
Sterling Jewelers January 1991 - July 1995
Skills
Curriculum Design, Teaching, Public Speaking, Staff Development, Tutoring, Curriculum Development, Community Outreach, Nonprofits, Educational Leadership, Organization Skills, Event Planning, Customer Service, Social Networking, Fundraising, Team Building, Microsoft Word, Classroom, Entrepreneurship, Marketing
Education
GIA Gemological Institute of America 2014 — 2021
Accelerated Jewelry Professional, Gemological
Platt College-San Diego 1993 — 1995
Computer Graphic Arts
ITT Technical Institute- Manila, Philippines 1987 — 1988
C, Computer Programming
Sterling Jewelers January 2000 - Present
Skills
Process Improvement, Project Management, Microsoft Office, Process Scheduler, Microsoft Excel, Microsoft Word, PowerPoint, Data Analysis, Business Analysis, Customer Service, Project Planning, Retail, Visio, Vendor Management
Education
Saint Leo University 2003 — 2007
Accounting
National Datacare Corp Store ManagerMaya Caroleena JewelersApril 2006 - August 2014
Sterling Jewelers November 1983 - November 2001
Skills
Sales, Leadership Development, Customer Service, Visual Merchandising, Merchandising, Fashion, Retail, Income Statement, Inventory Management, Sales Operations, Time Management, Store Management, Leadership, Sales Management, Customer Satisfaction, Team Leadership, Strategic Planning, Inventory Control, Customer Engagement, Clientele Development, Task-oriented, Communication Skills, Training, Operations Management, Marketing, Forecasting, Hiring, Profit, P&L Management, Employee Training
Education
Penn State University
Sterling Jewelers January 2013 - Present
New Braunfels Independent School District December 2012 - May 2013
New Braunfels Independent School District September 2012 - December 2012
Friesenhaus Restaurant and Bakery June 2008 - August 2012
Friesenhaus Restaurant and Bakery February 2007 - August 2012
Canyon Independent School District January 2012 - May 2012
Mamacitas Restaurant January 2007 - May 2007
Skills
Secondary Education, English Literature, Teaching Reading, Teaching Writing, Literacy, Differentiated..., English, Gifted Education, German, Language Teaching, Cross-cultural..., Media Literacy, Microsoft Word, PowerPoint, Blogger, Parent Communication, Collaborative Leadership, Multitasking Skills, Lesson Planning, Oral & Written..., Exceptionally Organized, Always Punctual, Collaborative Learning, Leadership, Event Management
Education
Texas State University-San Marcos 2010 — 2012
Bachelor's degree, English/Language Arts Teacher Education, 4.0
San Antonio College 2008 — 2010
Associate of Arts in Teaching, Secondary Education, 4.0
MassDOT June 2014 - Present
Charles River Canoe & Kayak June 2010 - Present
Sterling Jewelers February 2012 - February 2014
Skills
Ableton Live, Solidworks, AutoCAD, Microsoft Office, Technical Writing, Hand Drafting, Project Estimation, Structural Analysis
Education
University of Massachusetts, Amherst 2013 — 2015
Civil and Environmental Engineering
Santa Clara University 2010 — 2012
Civil Engineering
Sterling Jewelers Diamond Department ManagerJared the Galleria of JewelryOctober 2008 - May 2010
Education
Rochester Institute of Technology 1990 — 1996
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Sterling Jewelers December 2008 - Present
LA Family Housing November 2005 - June 2008
Skills
Administrative Work, Administrative..., Non-profits..., Program Coordination, Coordinating Events, Sales, Inventory Accuracy, Customer Retention, Data Entry, Microsoft Excel, Microsoft Word
Education
Rio Hondo College 2009 — 2011
Sterling Jewelers May 2002 - Present
Play It Again Sports and Fitness April 1997 - May 2002
Skills
Managerial, Information Technology, Business, Sales, Windows Programming, Windows, Microsoft Office, Training Facilitation, Training Leadership, Goal Setting, Retail Sales Analysis, Projection Mapping, Business Initiatives
Education
Rio Salado College 2011 — 2014
Associate's degree, Business/Commerce, General
Moody Public Affairs January 2014 - Present
The Home Depot August 2013 - November 2014
eLEAD April 2010 - November 2013
Sterling Jewelers June 2012 - May 2013
Walmart August 2005 - February 2010
Skills
Jewelry, Jewelry Design, Visual Merchandising, Merchandising, Fashion, Retail, Luxury Goods, Handmade Jewelry, Diamonds, Store Management, Retail Sales, Gems, Loss Prevention, Watches, Apparel, Trend Analysis, Illustrator, Customer Service, Styling, Inventory Management
Education
Park University 2014 — 2015
Bachelor of Business Administration (BBA), Organizational Leadership
Wiregrass Georgia Technical College 2009 — 2011
Associate's degree, Marketing/Marketing Management, General
Wiregrass Georgia Technical College 2006 — 2008
Associate's degree, Business, Management, Marketing, and Related Support Services
Sterling Jewelers September 2012 - Present
The Buckle May 2009 - September 2012
Applebee's November 2004 - May 2010
Education
Saginaw Valley State University 2007 — 2012
Bachelor of Arts (B.A.), Communication, General
Sterling Jewelers January 2013 - Present
Marshall Field's June 1991 - December 1991
Skills
Inventory Control, Purchasing, Trend Analysis, CPFR, Profit, Loss Prevention, Forecasting, Sourcing, Strategic Sourcing
Education
Ohio University 1986 — 1990
Bachelor's degree, Fashion Merchandising
Ritz Carlton October 2012 - Present
Sterling Jewelers June 2007 - Present
Skills
Sales, Customer Service, Call Centers, System Administration, POS, Cash Register, Microsoft Office, Microsoft Excel, Microsoft Word, Internet, Social Media, Social Networking, Multi Tasking, PowerPoint
Education
Palm Beach State College 2011 — 2014
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Sterling Jewelers 2011 - 2013
Sears Holdings Corporation September 2005 - November 2011
The Home Depot January 1993 - August 2005
Hechinger's September 1987 - December 2000
Lowe's Home Improvement January 1992 - December 1992
Education
Northern Virginia Community College 1997 — 2000
Business Administration and Management, General
Sterling Jewelers May 1996 - Present
Education
Rhode Island College 1964 — 1968
bachelors, Elementary Education and Teaching, k-6
Brooks Brothers September 2014 - Present
Sterling Jewelers November 2012 - September 2014
Arch Telecom November 2011 - November 2012
Industrial Communications July 2006 - July 2009
Metals USA September 2003 - July 2006
Lakewood YMCA May 2002 - April 2003
Skills
Sales, Customer Service, Retail, Leadership, Inventory Management, Communication
Education
Pierce College at Puyallup 2010 — 2012
Sterling Jewelers November 2013 - Present
Education
Pitt Community College 2013 — 2015
Currently attending, Medical Office Management/Administration
D.H. Conley High School 2006 — 2010