Sterling Jewelers
Industry: Company
DescriptionSterling Jewelers, Inc. is an American specialty jewelry company headquartered in Akron, Ohio. The company was founded in 1910 by Henry Shaw, from LeRoy's Jewelers in Lorain, Ohio. Sterling Jewelers is a wholly owned subsidiary of UK-based Signet Jewelers Limited, having been acquired in 1987. Parent organization: Signet Jewelers Headquarters: Fairlawn, Ohio, United States Founder: Henry Shaw Founded: 14 August 1910 Number of locations: 1,500 Subsidiaries: Kay Jewelers, R2Net Inc.
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Sterling Jewelers Employees
Honda of Oakland August 2013 - January 2014
Sterling Jewelers July 2009 - January 2012
Brenden Diamonds September 2007 - December 2009
Skills
Customer Service, Leadership, Marketing, Sales, Retail, Merchandising, Store Management, Sale, Microsoft Word, Time Management, Training, Event Planning, Microsoft Excel, Public Speaking
Education
California State University-East Bay 2013 — 2015
History, European History
Humana November 2014 - Present
Trilogy Health Services, LLC November 2010 - November 2014
Trilogy Health Services, LLC November 2009 - November 2010
Humana July 2005 - November 2009
Carroll County High School May 1996 - October 2007
Sterling Jewelers 1997 - 2006
National City Bank 2003 - 2005
UPS 2000 - 2003
United Parcel Service October 1993 - May 1997
Skills
Final Cut Express, Final Cut Pro, Video Editing, Instructional Design, Captivate, Leadership Development, Performance Improvement, elearning development, Compressor, Photoshop, Training, Program Management, Workshop Facilitation, Change Management, E-Learning, Instructor-led Training, Leadership, Learning Management..., Teaching, Blended Learning, Strategic Planning, Management, Needs Analysis, Curriculum Design, Cross-functional Team..., Organizational..., Training Delivery, ADDIE, Employee Training, Learning Management
Education
Capella University 2007 — 2011
Masters in Education, Training and Performance Improvement
University of Louisville 1993 — 2002
Occupational Training and Development, Instructional Design
Louisville Male High School 1989 — 1993
Sterling Jewelers May 2013 - Present
TravelCenters of America December 2011 - May 2013
TravelCenters of America March 2010 - December 2011
TravelCenters of America May 2007 - March 2010
Bank of America March 2009 - February 2010
Skills
SAP, Microsoft Excel, PowerPoint, Marketing Research, Analysis, SAP BW, Microsoft Word, Forecasting, BEx Reporting, Organization, Business Growth..., Program Development, Merchandising
Education
Cleveland State University 2011 — 2012
Master of Business Administration (MBA)
Cleveland State University 2006 — 2008
Bachelors of Business Administration, Marketing
Holy Name High School
UMR (UnitedHealth Care) June 2014 - Present
UMR (UnitedHealth Care) January 2010 - June 2014
WPS Health Insurance 2004 - 2005
Sterling Jewelers 2002 - 2004
Skills
Customer Service, Staff Training, Health Insurance, Account Management, Employee Benefits, Claims, Inventory Management, Insurance, Excel, Word, PowerPoint, Microsoft Office, Benefits, Customer Satisfaction, Outlook, Problem Solving, Process Improvement, Call Center, Scheduling, Supervisory Skills, Mentoring, Healthcare, Sales, Sales Management, Medicare, Access, HIPAA
Education
Capella University 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Wisconsin-Stevens Point 1999 — 2002
Bachelor of Art
Pinnacle Opportunities May 2014 - January 2015
Easter Seals Inc. March 2013 - May 2014
Sterling Jewelers January 2013 - March 2013
New York Life Insurance Company October 2012 - January 2013
OG Organo Gold Coffee January 2012 - January 2013
OfficeMax January 2010 - January 2012
Skills
Leadership, Managerial, Training, Consultation, Communication, Risk Management, Project Management, Time Management, PowerPoint, Analysis, Customer Service, Logistics, Team Building, Leadership Development, Event Planning, Public Speaking
Education
Olivet Nazarene University 2014 — 2016
Master degree candidate in Business Administration (M.B.A.), Strategic leadership
Central Michigan University 2004 — 2009
Bachelor of Science (B.S.), Business Administration, Management and Operations
Morgan Park High School 2000 — 2004
Lime Rock Realty June 2015 - Present
Quarters Real Estate Services April 2013 - June 2015
Leonard Ryden Burr Real Estate 2012 - June 2013
Verizon Wireless May 2010 - September 2011
Sterling Jewelers January 2008 - April 2010
Skills
Sales, Direct Sales, Sales Management, Account Management, Project Management, Business Analysis, Business Development, Customer Satisfaction, Customer Retention, Customer Experience, Telecommunications, Technology, Real Estate Transactions
Education
Campbell University
Business Administration, Management and Operations
Charter Communications 2011 - Present
Sterling Jewelers 2006 - Present
Skills
Customer Satisfaction, Customer Service, Sales, Retail, Store Management, Customer Retention, Retail Sales, Inventory Management, Merchandising, Sales Management, Loss Prevention, Visual Merchandising, Direct Sales, Customer Experience, Call Center, Inventory Control, Sales Operations, Income Statement, Hiring, Selling, Team Building, Profit, Cold Calling, Management, Account Management, Call Centers, Employee Training, Time Management, Training, Sales Process, Recruiting, Leadership, Forecasting, Sales Presentations, Coaching
Education
California State University-Long Beach 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Political Science
El Camino College 1998 — 2000
Home Depot April 2014 - Present
CVS Caremark Corporation 2008 - April 2014
T-Mobile 2003 - 2007
Sterling Jewelers 1998 - 2003
Skills
Managed Care, Healthcare, Pharmaceutical Industry, Pharmacy, Sales Operations
Education
St. Catherine University 1997 — 1998
Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Century College 1994 — 1997
Berger Chevrolet June 2015 - Present
Eight Pillars of Success October 2011 - Present
Lincare September 2013 - May 2015
Sterling Jewelers September 2009 - June 2013
Zale October 2002 - September 2009
ProMed April 2001 - April 2005
Skills
Sales, Public Speaking, Marketing Strategy, Marketing, Management, Leadership, Coaching, Retail, Sales Management, Sales Operations, Social Networking, Team Building
Education
Northern Illinois University 1985 — 1988
Bachelor of Arts, English Language and Literature/Letters
Central Michigan University 1984 — 1985
None
Thornton High School
FEMA Region V Homeland Response Force-OH March 2013 - Present
Ohio Joint Operations Center- Ohio National Guard September 2010 - March 2013
Charlie Troop 2-107th CAV(RSTA)-Ohio Army National Guard December 2008 - August 2010
Sterling Jewelers July 2006 - October 2008
Secure Settings June 1996 - June 2006
Skills
-Computer Literate:..., -Strong Organizational..., -Ability to work well..., -Ability to juggle..., -Possess current..., Military, Training, Management, Customer Service, Leadership
Education
Central Michigan University 2013 — 2016
Bachelor of Science (B.S.), Integrated Leadership Studies
Sinclair Community College 1991 — 1993
Criminology
Xenia High School 1988 — 1991
Alameda Municipal Power November 2014 - June 2015
Impax Laboratories January 2014 - September 2014
Earthbound Farm October 2011 - March 2013
University of California, Santa Cruz February 2011 - July 2011
Electronic Data Systems/Hewlett-Packard May 2007 - December 2009
Sterling Jewelers September 2005 - April 2007
FirstEnergy May 2005 - August 2005
National Enterprise Systems February 2005 - April 2005
Eaton Corporation November 2004 - February 2005
Stanek Vinyl Windows August 2004 - November 2004
Skills
Databases, SQL, Microsoft SQL Server, Access, Data Analysis, SDLC, Requirements Analysis, Network Administration, Visual Basic, VBA, Microsoft Excel, Integration, Unix, Windows, Automation, Crystal Reports, COBOL, Excel, Oracle SQL, SQL Server, Good Manufacturing..., SCADA, Cognos, Business Analysis, Testing, Oracle SQL Developer
Education
Santa Rosa Junior College 1992 — 1996
AS, Computer Information Science
California State University-Monterey Bay
Business, It
BeGood Clothing August 2012 - Present
Sterling Jewelers January 2010 - December 2011
Skills
Merchandising, Retail, Store Management, Trend Analysis, Visual Merchandising, Sales Management, Sales, Management, Fashion Buying, Retail Buying, Social Skills, Social Media, Inventory Management, Apparel, Customer Service, Trend, Product Development, Fashion, Microsoft Office, Microsoft Excel, Marketing
Education
Raoul Wallenberg traditional highschool 2003 — 2007
CSU Chico
Interior Design
Alliance City Schools June 2015 - Present
Canton City School District August 2014 - June 2015
Canton City School District July 2013 - May 2014
Sterling Jewelers 1988 - July 2013
US Truck Lines 1986 - 1988
Unisys 1983 - 1986
Skills
Disaster Recovery, Team Leadership, Enterprise Architecture, IT Management, Teaching, Business Analysis, Databases, Project Management, Process Improvement, Integration, SDLC, Mathematics Education, Algebra, Visio, Management, Calculus
Education
The University of Akron 2013 — 2015
Master of Education (M.Ed.), Education
Case Western Reserve University 1979 — 1983
Bachelor of Science (BS), Mathematics
Sterling Jewelers November 2004 - Present
Rodriguez's House of Stones July 2003 - August 2004
Bowman Sportswear August 2000 - June 2003
Skills
jewelry repair, computer graphics, Stone Setting, Screen Printing, Embroidery, Diamonds, Handmade Jewelry, Gems, Metalsmithing, Silver, Watches, Sculpture, Art, Drawing, Illustrator, Jewelry Design
Education
Capital University 1989 — 1993
Bachelor of Fine Arts (BFA), Painting & Drawing
St. Anne Catholic Church January 2012 - Present
Lighthouse Catholic Media 2010 - Present
Sterling Jewelers 2008 - Present
St Patrick Evangelization Society May 2011 - Present
Atari March 2006 - November 2006
Skills
Social Networking, Social Media, Leadership, Facebook, Teaching, Nonprofits, Editing, Microsoft Office, Community Outreach, Team Leadership, Creative Writing, Non-profits, Newsletters, Volunteer Management, Blogging, Advertising, Marketing, Research
Education
California State University-Long Beach 2002 — 2005
BA, Anthropology
Travelers March 2013 - Present
Volunteer Cycles September 2009 - March 2013
Sterling Jewelers May 2006 - August 2009
Tommy Hilfiger August 2003 - June 2005
Skills
MS Word, Excel, Access,..., Recruiting, Account Management, Sales, Management, Leadership, Training, Customer Service, Budgets, Negotiation, Marketing
Education
Carson-Newman College 2006 — 2010
Bachelor of Science (BS), Business Management, Accounting, 3.33
DWC Designs 2004 - Present
Sterling Jewelers 1994 - 2004
Vanderlann Jewelers 1989 - 1994
Skills
Manufacturing, Stone Setting, Wax Carving, Lost Wax Casting, Goldsmithing, Metal Fabrication, Sales, Management, Teaching, repairs, Watches
Education
Cerritos College 1976 — 1978
Downey high 1974 — 1976
Sterling Jewelers August 2015 - Present
Jones Day July 2006 - August 2015
Jones Day February 2003 - June 2006
Jones Day July 1998 - February 2003
TEKsystems April 1998 - August 1999
Army National Guard September 1993 - September 1998
The GrapeVine Network Ltd. January 1995 - January 1997
Sterling Jewelers September 1993 - January 1995
US Army August 1990 - August 1993
Skills
Powershell, Microsoft SQL Server, EdgeSight, Wise Packaging Studio, Citrix, HP Openview, ASP.NET, HTML 5, CSS3, JavaScript, Visual Studio, Active Directory, IBM Remote Systems..., Adobe Photoshop, Netscaler, VMware ESX, Integration, System Administration, Technical Support, Networking, CSS, Windows 7, Troubleshooting, Windows Server, XP, Software Documentation, Training, Office 2010, Citrix Metaframe, SharePoint, Windows, Help Desk Support, Lotus Notes, SQL, VMware, Group Policy, System Deployment, VPN, Disaster Recovery, Photoshop, Infrastructure, IIS, Operating Systems, Bit9 Parity, RSA SecureID, Windows XP, Microsoft Office, Servers, Information Technology, DNS
Education
Cleveland State University 2008 — 2011
Physics
Youngstown State University 1993 — 1997
Computers and Information Systems
BJS Jewelry Design 2007 - Present
Sterling Jewelers 2005 - 2008
Skills
Jewelry Design, Jewelry, Craft, Fashion, Handmade Jewelry, Resin Jewelry, Jewelry Making, Custom Jewelry Design, Sterling Silver, jewelry repair, Diamond Jewelry, Gems, Teaching, Art, Fine Art, Galleries
Education
Cleveland Institute of Art 2001 — 2005
BFA, Glass, Jewelry
Sheridan College 2000 — 2001
Certificate, Art & Animation
Things Remembered February 2015 - Present
MACtac August 2010 - February 2014
American Greetings April 2009 - March 2010
InkStop February 2006 - April 2009
OfficeMax 2004 - 2005
OfficeMax 2004 - 2005
Sterling Jewelers 2000 - 2003
Sterling Jewelers 1998 - 2000
Sterling Jewelers 1996 - 1998
Matrix Essentials, Inc 1994 - 1996
Skills
Retail, Leadership, Sales, Product Development, E-commerce, Training, Marketing Strategy, Customer Satisfaction, Time Management, Strategic Planning, Team Building, Brand Management, Social Media, Coaching, Blogging, Management, Market Research, Budgets
Education
Cleveland State University 1995 — 1998
MBA, General Business / Marketing
Case Western Reserve University 1990 — 1994
BA, Psychology Major / Biology Minor
Abbi's Personal Touch January 2011 - Present
JCPenney Department Store September 2007 - December 2009
Helia Healthcare August 2007 - May 2008
Anna City Care March 2005 - February 2007
Sterling Jewelers December 1999 - September 2004
Skills
Customer Service, Market Research, Strategic Planning, Sales, Public Speaking, Microsoft Office, Microsoft Word, Wordperfect, PowerPoint, Internet, Management, Time Management, Social Networking, Event Planning, Social Media, Marketing, Social Media Marketing, Leadership, Access, Advertising, Inventory Management, Facebook, Customer Satisfaction, Microsoft Excel, Marketing Strategy
Education
Clark Atlanta University 2009 — 2013
Bachelor of Art, Business Administration May 2013; Marketing and Supply Chain Management
Shawnee College 2006 — 2008
Associate of Art, Business
Shawnee College 2006 — 2008
Associate of Science, Physiology
Sterling Jewelers 2014 - 2015
Cleveland Clinic 2012 - 2013
FirstEnergy 2006 - 2012
FirstEnergy 2004 - 2006
FirstEnergy 2002 - 2004
FirstEnergy 1998 - 2002
Skills
Benefits & Compensation..., Certified Trainer, Diversity Recruiting, Employee Relations, Equal..., Facilitator, Presenter..., HR Consulting, HR Policy/Procedure..., Human Resource Planning, HR Strategy, Microsoft Office, Lotus..., Pension Plan & 401K..., Performance Management, Problem Resolution, Professional Training &..., Retirement Planning &..., SHRM Member, Workforce Planning, Problem Solving, Personnel Management, Talent Management, Designs, Recruiting, Labor Relations, Employee Benefits, Succession Planning, Employee Engagement, Policy, Management, Deferred Compensation, Human Resources, Process Improvement, Employment Law, College Recruiting, Organizational..., HRIS, HR Policies, Onboarding, Benefits Administration, FMLA, Training, Talent Acquisition, New Hire Orientations, Change Management, Compensation & Benefit, Leadership Development, Applicant Tracking..., Salary, Strategy, Job Analysis
Education
Cleveland State University
Bachelor of Business Administration (BBA), Industrial Engineering concentration
Cleveland State University
Bachelor of Arts (BA), Economics
Sterling Jewelers September 2013 - Present
Saks Fifth Avenue October 2012 - Present
State Farm January 2013 - July 2013
The Office Squad 2012 - 2012
Aflac 2011 - 2012
Nordstrom 2003 - 2010
Skills
Customer Service, Sales, Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Cold Calling
Education
South Salem High School 1984 — 1988
Chemeketa Community College
Sherwin Williams September 2012 - Present
Sterling Jewelers December 2009 - September 2012
Sahara Pizza March 2009 - December 2009
Garlic Jim’s Pizza July 2008 - January 2009
Christopher and Banks October 2006 - June 2008
Skills
Professional Sales..., Certified..., Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Time Management, Inventory Management, Retail, Facebook, Teamwork, Sales, Customer Satisfaction, Public Speaking
Education
Washington State University 2009 — 2012
Bachelor's Degree, Management and Operations, 3.33GPA
Washington State University 2009 — 2012
Bachelors, Management and Operations
Clark College 2007 — 2009
Business Transfer Degree, Accounting
Clark College 2007 — 2009
AA Business Transfer Degree
Prairie High School 2003 — 2007
High School Diploma
Beacon Roofing Supply May 2015 - Present
Sterling Jewelers April 2009 - February 2015
Tween Brands September 2007 - May 2008
Skills
Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail, Store Operations, Retail Sales, Inventory Management, Inventory Control, Driving Results, Customer Service, Profit, Hiring, Recruiting, Interviews, Sales, Cashiering, Management
Education
Castleton University 2005 — 2007
Burr and Burton Academy 2001 — 2005
High School Diploma
Sterling Jewelers April 2007 - Present
Parma Community General Hospital July 2006 - May 2011
Ceres Group July 2005 - July 2006
GridAmerica March 2003 - July 2005
Ernst & Young October 2000 - March 2003
Cleveland Corporate Services June 1998 - October 2000
Skills
Technical Support, Project Management, Time Management, Testing, Customer Service, Process Improvement, Troubleshooting, Access, Disaster Recovery, Help Desk Support, Microsoft Office, Team Building, Training, Software Documentation, Windows 7, Vendor Management, Outlook, System Administration, Networking, Windows, Windows 8, Mobile Devices
Education
Cleveland State University 1993 — 1998
BA, Communication
Maple Heights Senior High 1990 — 1993
The J.M. Smucker Company May 2007 - Present
The J.M. Smucker Company 2002 - 2007
The J.M. Smucker Company 2000 - 2002
Sterling Jewelers 1997 - 2000
Sterling Jewelers 1995 - 1997
Revco Drug Stores, Inc 1994 - 1995
Skills
Food, FMCG, Food Science, Product Development, Sales, Permanent Staffing, Employee Engagement, Recruiting
Education
Cleveland State University 1989 — 1993
Bachelors in Business Administration, Accounting
Navakar Technology Services, Inc. January 2004 - Present
Medical Mutual December 2012 - Present
Vitamix September 2010 - November 2012
FirstEnergy July 2010 - September 2010
Socius June 2010 - July 2010
Sterling Jewelers May 2010 - June 2010
Akron General Medical Center February 2010 - May 2010
CBIZ January 2004 - February 2010
Computer Task Group, Inc. April 1998 - January 2004
Rovisys May 1997 - April 1998
Skills
Intranet/Internet..., Software Project..., Project Portfolio..., SOA, ASP.NET, VB.NET, C#, Requirements Gathering, AJAX, jQuery, Budgets, Project Estimation, SDLC, Microsoft SQL Server, Business Analysis, .NET, Databases, Leadership, Strategy, Enterprise Architecture, T-SQL, E-commerce, Visual Studio, Agile Methodologies, Web Applications, SSIS, ERP, Quality Assurance, Project Planning, Architecture, Project Management, Analysis, SharePoint, Integration, Management, Software Development, Business Development, TFS, JavaScript, Outsourcing, Requirements Analysis, Business Intelligence, Agile Project Management, SSRS, Database Design, Web Services, Data Warehousing, PMO, IIS, Solution Architecture
Education
Cleveland State University, Cleveland, OH 1999 — 2001
MBA, Business Administration
Cleveland State University 1996 — 1998
MS, Computer and Information Science
Gujarat University 1991 — 1995
BS, Instrumentation and Control
Sterling Jewelers 2005 - Present
Sterling Jewelers 1996 - 2005
Revco Drugs 1992 - 1996
Revco Drugs 1987 - 1992
Skills
Auditing, Loss Prevention, Retail, Excel, Inventory Management, Microsoft Office, Budgeting, Team Building, Access, Word, Outlook, Analysis, Problem Solving, PowerPoint, Compliance, Business Intelligence, Microstrategy, Windows, Business Objects, Interviewing, Microsoft Word, Income Statement, Store Management, Microsoft Excel, Budgets, Inventory Control, Sales, Forecasting
Education
California University of Pennsylvania 1984 — 1985
LH
laurel highlands
Hire Counsel November 2014 - Present
Synergy Legal Staffing October 2014 - Present
The Emry Law Firm May 2013 - September 2013
Sterling Jewelers April 2006 - January 2011
Larry King Law, P.C. September 2010 - December 2010
Skills
Legal Research, Legal Writing, Mediation, Negotiation, Microsoft Office, Westlaw, Lexis, Legal Issues, Research
Education
Charlotte School of Law 2011 — 2014
Juris Doctor (J.D.), Law
Christopher Newport University 2006 — 2010
Bachelor Of Arts, Political Science
Coldwell Banker Heart of America September 2013 - Present
Sterling Jewelers March 2000 - Present
Sterling Jewelers October 2003 - June 2006
Skills
Sales, Sales Management, Real Estate, Building Relationships, Negotiation, Purchasing, Selling, Marketing, Merchandising, Retail, Time Management, Retail Sales, Visual Merchandising, Sales Operations, Customer Satisfaction, Store Management
Education
Chippewa Valley Technical College 1999 — 2001
Associate's degree, Marketing
FirstEnergy August 2014 - Present
Sterling Jewelers July 2013 - August 2014
Federal Reserve Bank of Cleveland February 2012 - July 2013
Ohio Savings Bank / New York Community Bank February 2011 - November 2011
First Federal of Lakewood December 2009 - March 2011
National City Bank January 2007 - December 2009
Consultech June 2004 - January 2007
CDI August 2003 - May 2004
Kieffer Martin LTD April 2001 - January 2003
Analysts International Corporation (AIC) 1997 - 2000
Skills
Employee Engagement, Talent Acquisition, Team Building, Vendor Management, Banking, Employee Relations, Recruiting, Deferred Compensation, Interviews, Temporary Placement, Customer Retention, Human Resources, Business Analysis, Coaching, Training, Team Management, Hiring, Career Development, Strategic Planning, Strategy, Personnel Management, Leadership, Talent Management, Project Management, Internet Recruiting, Analysis, Management, Change Management, Process Improvement
Education
Cleveland State University 2010 — 2011
MBA, International Business, 3.85
University of Dayton 1988 — 1992
BA, Political Science
Trinity High School
Sterling Jewelers March 2015 - Present
Sterling Jewelers June 2013 - March 2015
Sterling Jewelers August 2012 - June 2013
First Liberty Financial Mortgage February 2010 - October 2011
Inspect-It 1st Property Inspection February 2008 - September 2009
Frontier Adjusters November 2007 - December 2008
Clear Channel Outdoor August 1998 - September 2007
Skills
Notary Public, Real Estate, Mortgage Lending, Customer Service, Sales, Credit, Microsoft Excel, Refinance, Negotiation, PowerPoint, Outlook, Microsoft Word, Marketing, Real Estate Transactions, Microsoft Office, Retail, Small Business, Finance, Banking, Auditing, Loans
Education
Cleveland State University 1991 — 1996
Bachelors in Business Administration, Marketing
Lake Catholic
PNC August 2015 - Present
Sterling Jewelers March 2014 - April 2015
Cleveland Clinic February 2013 - February 2014
First Place Bank April 2011 - January 2013
Patina Solutions November 2010 - May 2011
National City Bank January 2008 - November 2010
Robert Half Technology 2010 - 2010
National City Bank January 2006 - December 2007
National City Bank January 2001 - December 2005
National City Bank January 1997 - December 2000
Skills
Project Management, Data Analysis, Outsourcing, Process Management, Process Improvement, Vendor Management, Business Analysis, Change Management, IT Strategy, Disaster Recovery, Project Planning, Management, BPO, Integration, Visio, Network Capacity..., Budget/Capital Planning, Business Process..., Network Traffic Analysis, SDLC, IT Management, Program Management, Analysis, Leadership, Telecommunications, Networking, MS Project, Six Sigma, Software Documentation, Business Intelligence, Data Center, ITIL, PMO, SharePoint, Business Process..., PMP, Business Process
Education
Employment Connection CAS Workshop 2010 — 2010
Cleveland State University
BS, Math
Millennial Media April 2014 - Present
Millennial Media January 2013 - April 2014
Millennial Media January 2012 - December 2012
Millennial Media June 2010 - March 2012
The Tiger Newspaper September 2006 - April 2010
ITSolutions LLC June 2009 - August 2009
Sterling Jewelers June 2007 - December 2008
Skills
Advertising, Mobile Marketing, Marketing, Management, Social Networking, E-commerce, Training, Analysis
Education
Clemson University - College of Business and Behavioral Science 2006 — 2010
BS, Management
Sleep Number by Select Comfort November 2012 - Present
Sterling Jewelers February 2011 - November 2012
Zale November 2007 - February 2011
Skills
Store Management, Customer Service, Merchandising, Visual Merchandising, Sales, Sales Management, Retail, Inventory Management, Profit, Loss Prevention, Store Operations, Leadership, Retail Sales, Marketing, Driving Results, Trend Analysis, Inventory Control, New Store Openings, Planograms, Time Management, POS, Coaching, Team Building, Associate Development, Hiring, New Store Development, Luxury Goods, Customer Satisfaction, Cashiering, People Development, Window Displays, Microsoft Word, Microsoft Excel, Microsoft Office, Employee Training, Customer Experience, Public Speaking, Recruiting, Management, Training, Sales Operations, Sales Process, Team Leadership
Education
Castleton State College 2004 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
Destination XL Group, Inc. July 2014 - Present
Heritage Automotive Group Inc October 2013 - July 2014
Sterling Jewelers October 2005 - October 2013
Direct Diversity Distributors June 2003 - October 2005
Atlantic Orthopaedics and Sports Medicine May 2001 - June 2003
The Sox Market January 1997 - May 2001
Skills
Automotive, Customer Satisfaction, Sales, Sales Management, Sales Operations, Customer Retention, Team Building, Selling, Sales Process, Marketing, Customer Service, Coaching, Leadership, Management, Marketing Strategy, Retail, Social Networking, Strategic Planning, Inventory Management, Training, Profit, Time Management, Store Management
Education
Champlain College 2015 — 2016
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Mount Washington College
Business, Management, Marketing, and Related Support Services
Alexandria Pet Care November 2014 - Present
Alexandria Pet Care March 2014 - Present
529 Kids Consign February 2014 - May 2015
Stay at Home Mom January 2011 - January 2014
Alaskan Klee Kai National Rescue 2009 - 2012
Reflective Canvas Photography 2008 - 2010
Obeo Inc. 2008 - 2010
Lowry HIll January 2006 - February 2007
Sterling Jewelers March 2004 - February 2006
University of Minnesota School of Dentistry March 2004 - March 2005
Skills
Healthcare, Newsletters, Management, Customer Service, Sales, Enteral Feeding, Tube Feeding, Trach Care, Oxygen, Blood Pressure, Pulse Oximetry, Catheters, Insulin, PowerPoint, Editing, Social Media, Event Planning, Event Management, Public Relations, Inventory Management, Marketing, Data Entry, Nonprofits, Retail, Photoshop, HTML, Microsoft Office, Volunteer Management, Facebook, Social Networking, Microsoft Word, Fundraising, Research, Microsoft Excel, Budgets, Data Analysis, Telephone Skills, Administrative..., Photography, Cashiering, Email Marketing, Outlook, CPR Certified, AED
Education
Chamberlain College of Nursing 2014 — 2017
Bachelor of Science, Nursing (BSN), Nursing
Northern Virginia Community College 2013 — 2014
Pre-Nursing
University of Minnesota-Twin Cities 2002 — 2005
Bachelor of Arts (B.A.), Communication, General
Bay Port High School 1998 — 2001
Regions Financial Corporation April 2008 - Present
Sterling Jewelers March 2005 - April 2008
US Army December 1992 - January 2005
Jerry Huck's Hwy 90 Chevron January 1992 - December 1992
Doerle Food Services, LLC November 1991 - January 1992
Pizza Hut June 1988 - November 1991
Broussard ' s Roofing, LLC February 1990 - September 1991
Renard's Farm June 1988 - June 1988
Romero's Farm June 1985 - June 1985
Skills
Typing, Microsoft Office, PowerPoint, Word, Excel, Coaching, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Customer Focus, Customer Acquisition, Computer Security, Employee Counseling, Credit Counseling, Financial Analysis, Financial Planning, Financial Management, Banking, Retail Banking, Banking Operations, Banking Relationships, Jewelry, Music, Team Building, Distribution, Databases, Editing, Hiring, Key Account Management, Lotus Notes, Mentoring, Network Security, Outlook, Operations Management, Organizational..., Organizing, Photoshop, Strategic Planning, Risk Management, Security, Problem Solving, Telecommunications, Troubleshooting, Teamwork, TCP/IP, Team Leadership, Windows, Microsoft Excel, Lines Of Credit
Education
Regions Bank Branch Leadership Academy 2009 — 2009
Branch Leadership Development
Sterling Jewelers Career Development School 2007 — 2007
U.S. Army Signal Command Internet Institute 2002 — 2002
CISCO
Cochise College 2000 — 2002
Information Systems Management
U.S. Army Noncommissioned Officer Academy 2001 — 2001
Basic Noncommissioned Officer / Communications Security Management
University of Maryland University College 1999 — 2000
Computer Information Systems
U.S. Army Signal School 1999 — 1999
Automatic Message Switching Center Operations
U.S. Army Noncommissioned Officer Academy 1998 — 1998
Primary Leadership Development
U.S. Air Force Airlift Command Facility 1996 — 1996
Airlift Planning & Equipment Cargo Preparation
NATO Communications & Information Systems School 1995 — 1995
Telegraphic Automated Relay Equipment
Signet April 2014 - Present
Sterling Jewelers August 2012 - April 2014
DimpleDough September 2010 - August 2012
DimpleDough Inc August 2008 - August 2010
Cleveland State University January 2008 - August 2008
Skills
Market Research, Employee Relations, Retail, B2B, Strategic Planning, Project Management, Microsoft Excel, Business Development, E-commerce, Product Development, Employee Benefits, Sales Management, New Business Development, Management, Start-ups, Sales, Customer Service, Account Management, Team Building, Change Management, Strategy, CRM, Leadership, Vendor Management, Cross-functional Team..., Product Management, Business Analysis, Marketing
Education
Cleveland State University 2008 — 2008
MBA, Management, Marketing, Human Resources
Cleveland State University 2005 — 2008
Bachelor of Business Administration, Management, Marketing, Human Resources
Entrepreneur USA Network April 2005 - Present
Wells Fargo June 2010 - November 2012
Sterling Jewelers March 2003 - January 2010
Skills
Small Business Sales..., Motivational Speaking, Certified Diamontologist, Start-up Business..., Personal Development, Networking Specialist, Personal Financial..., Leadership, Training, Small Business, Entrepreneurship, Staff Development, Team Leadership, Coaching, Selling, Business Planning, Sales, Management, Strategic Planning, Customer Service, Public Speaking
Education
University of Pennsylvania 2013 — 2014
Certification, Operations Management and Supervision
University of Maryland College Park 2013 — 2013
Certified, Developing Innovative Ideas for New Companies
Case Western Reserve University 2012 — 2013
Ceritification, Inspiring Leadership through Emotional Intelligence
Community College of Philadelphia 1997 — 2001
Associate's degree, Business Administration, Management and Operations
VSECU March 2015 - Present
VSECU July 2014 - March 2015
Sterling Jewelers June 2013 - May 2014
American Bank July 2012 - June 2013
Lavalle Transportation 2012 - 2012
Skills
Training, Time Management, Market Research, Marketing, Management, Customer Service, Finance, Loans
Education
Castleton State College 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing, Graduate
YMCA July 2015 - Present
Sterling Jewelers March 2015 - Present
Telecare AgeWise February 2014 - January 2015
CBC Technical June 2010 - July 2012
ABC Child Care Center May 2007 - June 2010
Creative Home Programs September 2004 - March 2008
Skills
Leadership Development, Community Outreach, Early Childhood..., Program Development, Curriculum Development, Developmental..., Caseload Management, Parent Education, Event Planning, Microsoft Office, Microsoft Excel, Classroom, Microsoft Word, Public Speaking, Teaching, Early Childhood..., Behavioral Intervention, Floortime, Volunteer Training, PowerPoint, Volunteer Management, Coaching, Training, QuickBooks, Customer Relations, Team Leadership, Expense Reports, Business Travel, Mentoring, Customer Service, Fundraising, Nonprofits, Team Building, Social Media, Research
Education
Central Michigan University 2007 — 2008
Master of Arts (M.A.), Education
Concordia University- Irvine 1999 — 2003
Bachelor of Arts (B.A.), Behavioral Sciences, Psychology, Sociology
Fallbrook Union High School 1996 — 1999
Diploma, General Studies
Sterling Jewelers June 2013 - May 2014
State Farm October 2012 - March 2013
Clark Atlanta University May 2012 - December 2012
Skills
Mass Communication, Customer Service, Public Relations, Microsoft Office, Management, Marketing, Consulting, Volunteering, Student Counseling, Networking, Interior Design, Personal Development, Training, Spanish, Student Activities, Advertising, Creative Services, Problem Solving, Education, Liberal Arts, Hospitality, Critical Thinking, Leadership, Public Speaking, Office Administration, Financial Services, Microsoft Excel, PowerPoint
Education
Clark Atlanta University 2014 — 2016
Master of Business Administration (MBA), Management/Marketing
Clark Atlanta University 2010 — 2014
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Bloom High School 2006 — 2010
Diploma, General, 4.7
Sq1 May 2015 - Present
White Hat SEO LLC February 2015 - Present
Everyday Media, LLC October 2014 - Present
Advice Interactive Group February 2014 - September 2014
Rockfish April 2013 - November 2013
Magic Logix January 2012 - April 2013
Spitzer Autoworld October 2010 - May 2011
Sterling Jewelers January 2010 - October 2010
Enterprise Rent-A-Car March 2009 - November 2009
Progressive Insurance - Mayfield February 2003 - June 2008
Skills
Social Media, Data Analysis, Online Advertising, Social Media Marketing, Marketing Communications, SEO, Customer Satisfaction, Search Advertising, Advertising, Customer Service, Google Analytics, Management, Online Reputation..., Conversion Optimization, Marketing, Interactive Marketing, Marketing Strategy, Content Marketing, B2B Marketing, Web Content Management, Media Planning, Blogging, Brand Development, Facebook, Copywriting, CRM, Web Marketing, SEM, Marketing Research, Direct Marketing, WordPress, Strategy, Keyword Research, Customer Experience, Online Marketing, On-Page Optimization, E-commerce SEO, Site Migration, Account Management, Public Relations, PPC, Google Adwords, YouTube, Mobile Applications, Mobile Search, E-commerce, Digital Marketing, Web Analytics, Inbound Marketing, Email Marketing
Education
Northwestern University 2014 — 2014
Digital Communication and Media/Multimedia
Cleveland State University 2002 — 2008
Bachelor of Science, Marketing
Padua Franciscan High School 1995 — 1998
Collin County Community College
Dunkin's Diamonds November 2012 - Present
Sterling Jewelers October 2010 - April 2012
Finlay Inc. dba Bailey Banks & Biddle July 2009 - December 2009
Finlay Fine Jewelers, dba Congress Jewelers 2005 - June 2009
Tourneau 2006 - 2007
Dufrane Jewelers 2003 - 2005
Wixon Jewelers 2000 - 2003
Tom Petter's Warehouse Direct 1995 - 2000
Sterling Jewelers dba Goodman Jewelers 1990 - 1995
Best products, Inc. 1985 - 1990
Skills
Budgeting, Negotiation, Loss Prevention, Buying, Merchandising, Retail, Inventory Management, Jewelry, P&L, Fine Jewelry, Retail Management, Sales Management, Visual Merchandising, Customer Service, Scheduling, Public Relations, Promotions, Luxury Goods, Hiring, Strategic Planning, Customer Relations, Planning, Luxury, Team Building, Stores, Problem Solving, Training, Apparel, Budgets, Sales, Process Scheduler, Income Statement, Store Management, Real Estate, Management, Selling, Project Planning, Product Development, Marketing Strategy, Gems, Marketing, Business Planning, Event Management, Gemology, Fashion, Diamonds, Wholesale, Brand Development, Leadership, Profit
Education
St. Cloud State University 1971 — 1972
Gen, Business, Literature
Century College 1970 — 1971
Marketing, Small Business Management, Economics
Sterling Jewelers April 2013 - Present
Sterling Jewelers September 2011 - Present
Kaiser Foundation Health Plan November 2008 - September 2011
CRA June 2000 - September 2005
Key Bank November 1995 - May 2000
Society Bank July 1991 - October 1995
Skills
Market Pricing, Competitive Analysis, Deferred Compensation, Salary, Executive Pay, Incentive Programs, HRIS, Employee Benefits, Benefits Administration, Performance Management, PeopleSoft, Talent Management, Employee Relations, Talent Acquisition, Job Analysis, Succession Planning, Leadership
Education
Cleveland State University 1981 — 1985
Bachelors, Economics
American Greetings Interactive June 2014 - Present
TravelCenters of America April 2012 - June 2014
Sterling Jewelers September 2010 - April 2012
Windstream Communications June 2010 - September 2010
IBM Global Services 2003 - June 2010
SAIC October 2000 - April 2003
N2NET March 1999 - October 2000
Skills
Solaris, Unix, Disaster Recovery, VMware, Servers, Linux, System Administration, Virtualization, Linux System..., RedHat, AIX, RHEL
Education
Cleveland State University 1988 — 1994
BSEE, Electrical Engineering, Physics
Data Networks Corporation April 2011 - Present
Sterling Jewelers August 2006 - April 2011
Skills
Microsoft Office, Unix, SPSS, Visio, JDA, SAP, SAP R/3, SAP Workflows, Functional..., Functional Design, Functional Analysis, Application Development, Application Lifecycle..., Technical Documentation, Security Clearance, SAP ERP, Software Documentation, Team Leadership, Access, Requirements Analysis, Business Analysis, Testing, Customer Service, Leadership, Management, Business Process
Education
Central Michigan University 2009 — 2011
MBA, Management Information Systems
Central Michigan University 2001 — 2006
BS in Business Administration, Marketing
Sterling Jewelers October 2014 - Present
McGladrey May 2013 - July 2014
Diebold December 2011 - May 2013
Crowe Horwath LLP October 2006 - December 2011
Palitto Consulting Services July 2003 - October 2006
SS&G Financial Services 1997 - 2003
DRB Systems, Inc. 1994 - 1997
Chippewa Valley Bank 1991 - 1994
Cedarwood Companies 1990 - 1991
Skills
IT Audit, Sarbanes-Oxley Act, CISA, SAS70, PCI DSS, Risk Assessment, Information Security..., Business Continuity, Information Security, Internal Audit, Information Technology, Security, Enterprise Risk..., Risk Management, GLBA, COBIT, Governance, CISSP, Auditing, Vulnerability Assessment, Sarbanes-Oxley, COSO, ITGC, CTGA, Cloud Security, Disaster Recovery, Network Security, Internal Controls, Network Administration, Internet Banking, Banking, Oracle E-Business Suite, IT GRC, Network Security...
Education
University of Phoenix 2001 — 2004
MBA, Technology Management
Clarion University of Pennsylvania 1985 — 1990
BA, Accounting
California State University, East Bay June 2015 - Present
Peet's Coffee & Tea April 2015 - Present
Sterling Jewelers November 2013 - Present
Skills
Customer Service, Retail Sales, Barista, Jewelry, Sales, Retail, Merchandising, Visual Merchandising, Store Management, Inventory Management, Time Management, Cashiering, Store Operations, Inventory Control, Customer Satisfaction, Microsoft Word, Microsoft Office, POS, Leadership, Microsoft Excel, Data Entry, Management, PowerPoint, Event Planning, Training
Education
California State University-Hayward 2012 — 2016
Bachelor’s Degree, Microbiology, General
Newark Memorial High School 2010 — 2012
High School
Tiffany & Co. August 2014 - Present
Tiffany & Co. August 2013 - August 2014
Sterling Jewelers October 2012 - August 2013
Sterling Jewelers August 2007 - October 2011
Insurance.com May 2008 - September 2008
Lacoste August 2006 - August 2007
Skills
Microsoft Office, Product Placement, Primary Research, Secondary Research, Customer Relations, Customer Service, Mentoring, Analysis, Customer Satisfaction, Management, Market Research, Marketing, Recruiting, Retail, Sales, Store Management, Team Building, Training
Education
Cleveland State University 2009 — 2010
Master, Business Administration
Cleveland State University 2005 — 2008
Bachelor of Business Administration, Marketing;
Coach August 2007 - Present
Sterling Jewelers September 2000 - October 2008
Skills
Cold Calling, Profit, Inventory Management, Sales Management
Education
Cleveland State University
Plantscape, Inc. Pittsburgh, PA September 2014 - Present
Professional Graphic Communications August 2012 - March 2014
Sysco Foods June 2007 - March 2012
Forever Broadcasting April 2006 - June 2007
New Castle News October 2004 - April 2006
Infinity Broadcasting September 2003 - March 2004
Sterling Jewelers August 2001 - April 2003
King's Jewelry January 1996 - July 2001
Skills
Advertising, Marketing, Sales, Marketing Communications, Direct Sales, Public Relations, Marketing Strategy, Sales Management, B2B, Brand Management, Business Development, Business Networking, Project Management, Account Management, Team Management, Budget Setting, Budget Process, Business Writing, Promotional Copy, Script-writing, Copywriting, Copy Editing, Marketing Copy, Proofreading, Advertising Sales, Radio Advertising, Printers, Digital Printing, Offset Printing, Variable Data Printing, Direct Mail, Direct Mail Campaigns, Vendor Relationships, Client Development, New Business Development, Brand Development, Leadership, Trade Shows, Online Marketing, Key Account Management, Lead Generation, Strategic Planning, Direct Marketing, Product Marketing, Marketing Management
Education
Clarion University of Pennsylvania
Bachelor of Science, Communications
Nate Feldman Artistic Photography February 2007 - Present
Sterling Jewelers June 2003 - July 2007
Ace Hardware January 1996 - October 1998
Skills
Photography, Gemology, Weddings, Fine Art, Art, Wedding Photography, Photoshop, Ecology, Editing, Fashion, Small Business, Event Planning, Photos, Digital Photography, Portrait Photography, Management, Social Media, Customer Service
Education
California State University-Sacramento 2012 — 2014
Bachelor of Arts (B.A.), Communication Studies, Intercultural and International Communications, Graduated
Sacramento City College 2008 — 2011
AA, Field Ecology Cert. Photography
Santa Ana College 1998 — 2002
Santiago Canyon College 1998 — 2002
Certificate, Gemology
Walmart June 2012 - Present
Rogers Enterprises Inc 2010 - June 2012
Sterling Jewelers October 2008 - June 2010
Delaware North Companies March 2001 - October 2006
Skills
Sales, Store Management, Retail, Inventory Management, Merchandising, Inventory Control, Loss Prevention, Customer Service, Visual Merchandising, Retail Sales, Time Management, Leadership, Training, Store Operations
Education
Cardinal Stritch University 2002 — 2007
BA, Business
Wesche Jewelers 2014 - 2015
Sterling Jewelers 2012 - 2013
Macy's 2011 - 2012
Stevenson Automotive Group 2011 - 2011
Bradley's Jewelers 2009 - 2011
REEDS Jewelers July 2001 - March 2003
Skills
Microsoft Office, Microsoft Word, PowerPoint, The Edge Jeweler's..., Jewelry, Customer Service, Microsoft Excel, Outlook, Sales, Windows, Merchandising, Inventory Management, Data Entry, detail oriented
Education
Craven Community College 2010 — 2011
Registered Nursing/Registered Nurse
Coastal Carolina Community College 2007 — 2008
Associate's Degree
Eastern Florida State College 1990 — 1992
Associate's Degree, Cosmetology / Automotive Technology
Merritt Island High School 1984 — 1987
High School
Gemological Institute of America-New York
Diamond Certified / Diamond Essentials, Diamonds
Families First 2014 - Present
Daily Healing Counseling Solutions May 2015 - August 2015
Childcare Network, Inc. 2013 - 2014
Sterling Jewelers 2010 - 2012
Marriott International 2005 - 2010
Target 1999 - 2005
Skills
Event Planning, Public Speaking, Customer Service, Community Outreach, PowerPoint, Training, Sales, Microsoft Word, Group Facilitation
Education
Clark Atlanta University
Master's degree, Social Work
The University of Akron
Bachelor's degree, Child & Family Development
PNC Financial Services Group 2014 - Present
PNC Financial Services Group May 2009 - December 2013
National City July 2007 - May 2009
Sterling Jewelers March 1999 - July 2007
National City Bank, Akron June 1991 - March 1999
Skills
Organizational..., Leadership Development, Coaching, Executive Coaching, Talent Management, Employee Engagement, Training, Emotional Intelligence, Consulting, Change Management, Program Management, Mentoring, Performance Consulting, Program Facilitation, Process Improvement, Public Speaking, Interviews, Recruiting, Project Planning
Education
Gestalt Institute of Cleveland 2012 — 2013
Gestalt Coach Certification Program
Gestalt Institute of Cleveland 2008 — 2009
Effective Organizational Intervention
Cleveland State University 2006 — 2008
MA, Organizational Psychology
Cleveland State University 2006 — 2008
CDP, Certified Diversity Practitioner
The University of Akron 1989 — 1995
BA, Organizational Communications
Nationwide Insurance December 2014 - Present
Automatic Data Processing Insurance Agency, Inc. September 2013 - December 2014
Aflac April 2012 - September 2013
Sterling Jewelers February 2010 - May 2012
Fellowship of Christian Athletes 2010 - 2011
Skills
Property & Casualty..., Recruiting, Training, Customer Service, Sales, Insurance, Leadership, Microsoft Office, Management, Time Management, Social Media, Team Building, Coaching, Workers Compensation, Salesforce.com, Licensed Property &..., Windows, Teaching, Research, Small Business, Solving Problems, Communication, Overcoming Objections, Closing Time Sales..., Retail Sales, fmyi, Insuraseek (TalentHook), ExamFx, Volunteering, Sterling Selling System, Diamontology, Microsoft Excel, Empathy, English, Social Media Marketing, Email Marketing, Objection Handling, Marketing, Nationwide Insurance, Homeowners Insurance, Auto Insurance, Liability Insurance, Life Insurance, Public Speaking
Education
DeSales University 2011 — 2011
Sport & Exercise Science
Clearwater Christian College 2008 — 2009
Exercise and Sport Science
Parkland High School 2004 — 2008
Park Place Technologies January 2015 - Present
Park Place Technologies April 2014 - December 2014
Park Place Technologies June 2013 - April 2014
Amos Data Systems September 2010 - February 2012
Sterling Jewelers January 2006 - September 2010
Skills
Sales, Account Management, Cold Calling, Customer Service, CRM, Sales Presentations, Sales Process, Training, Networking, Sales Management, Selling, Network Administration, Sales Support Tools, Sales Operations, Retail, Partner Support, Channel Sales, Channel Partners, Channel Relationship...
Education
The University of Akron 2005 — 2007
Cedarville University 2004 — 2005
Neighborhood Assistance Corporation of America September 2013 - Present
Leaders in District Sales Retail Manager in Kansas City Missouri 2013 - Present
Fusion Marketing + Promotions June 2010 - Present
Blue Springs Board of Education December 2014 - April 2015
The Flipping Formula 2014 - 2014
Sterling Jewelers May 2012 - May 2013
Zale May 2011 - May 2012
Bleach Bright of Tennessee February 2007 - December 2010
GMR Marketing February 2005 - August 2010
The Shop at Home Network February 2003 - June 2006
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Conflict Resolution, Human Relations, Government Relations, Public Relations, PowerPoint, Politics, Political Campaigns, Political Science, Sales Management, Sales Leadership..., District Sales..., Leadership, Training, Sales, Coaching, Microsoft Word, Retail, Recruiting, Management, Budgets, Microsoft Excel, Interviews, Social Networking, Research, Program Management, Process Scheduler, Event Management, People Skills, Social Media Marketing, Public Speaking, Team Building, Social Media, Inventory Management, Customer Satisfaction, Merchandising, Account Management, Event Planning, Time Management, Advertising, Team Leadership, Access, Trade Shows, Market Research, Marketing Communications, Marketing
Education
Capella University 2013 — 2016
Master's Degree, Higher Education/Higher Education Administration, 3.89
Edinboro University of Pennsylvania 1994 — 1995
Political Science and Government
Western Michigan University 1991 — 1994
Bachelor of Arts (B.A.), Political Science and Government, 3.8
Record Publishing/Dix Communications September 2014 - Present
Pawsibilities, Humane Society of Greater Akron January 2014 - Present
Premier Designs Jewelry May 2013 - Present
Old Republic Title Company January 2009 - September 2014
GateHouse Media 2005 - November 2011
Sterling Jewelers July 2001 - January 2007
TJX-Marshall's Dept Store March 1999 - August 2001
Carmike Cinemas November 1997 - March 1999
Skills
Social Networking, Event Planning, Writing, Photography,..., Social Media, Photography, Feature Articles, Copy Editing, Customer Service, Microsoft Office, Facebook, Public Relations, Photoshop, Press Releases, Microsoft Word, InDesign, Adobe Acrobat, Outlook, Public Speaking, PowerPoint, Microsoft Excel
Education
Kent State University 2002 — 2008
Bachelor of Science, Photojournalism
Cape Fear Community College 1999 — 2001
Transfered to Kent State, General Studies
Sterling Jewelers November 2006 - Present
Kay Jewelers January 2003 - Present
eugene jewlers 2002 - 2003
harko internatioanl la 1999 - 2002
Eugene Jewelers January 1999 - January 2001
Herko International January 1998 - January 1999
Skills
Loss Prevention, Visual Merchandising, Merchandising, Retail, Inventory Management, Inventory Control, Customer Service, Driving Results, Associate Development, Multi-unit, Shrinkage, Retail Sales, CPFR, Store Operations, Profit, Merchandise Planning, Sales, Customer Satisfaction, Microsoft Office, POS, Multi-Unit
Education
c and e college 1995 — 1998
Cheonggang Academy
lebanon
Sterling Jewelers August 2013 - Present
Sterling Jewelers October 2011 - August 2013
New York Community Bancorp, Inc. (fna AmTrust Bank) December 2009 - October 2011
AmTrust Bank January 2007 - December 2009
ParkView Federal Savings Bank 2005 - 2007
National City Bank 2004 - 2005
AmTrust Bank 1999 - 2004
Skills
Workshop Facilitation, Onboarding, Coaching, Performance Measurement, Performance Management, Customer Service, Strategic Communications, Corporate Communications, Team Building, Team Dynamics, Team Management, Time Management, Banking, Retail Banking, Consumer Lending, Call Center Management, Program Evaluation, Training Needs Analysis, Instructional Design, Training Delivery, Leadership Development, Recruiting, Call Center, Call Centers, Management, Needs Analysis, Organizational..., Training, Human Resources, Business Development, Sales, Employee Training, Interviews, Succession Planning, Employee Engagement, Employee Relations, Organizational..., Hiring, Talent Acquisition, College Recruiting, Leadership, Talent Management, Consulting, Program Management, Process Improvement, Team Leadership, Mentoring, Microsoft Office, Change Management, Training & Development
Education
Cleveland State University 2014 — 2016
Master's Degree, Psychology, Diversity Management
Wright State University 1994 — 1999
B.A., Communications. Specialized in Public Relations
Capital One January 2015 - Present
Capital One May 2013 - January 2015
Sterling Jewelers May 2010 - May 2013
Colonial Jewelers August 2007 - April 2010
Jared The Galleria of Jewelry 1999 - 2007
Skills
Sales Recruitment, Staff Training, Team Leadership, Training, Sales, Human Resources, Merchandising, Retail, Customer Service, Inventory Management, Team Building, Coaching, Store Management, Interviews, Profit, Hiring, Talent Acquisition, Sourcing, Loss Prevention, Visual Merchandising, Employee Relations, Performance Management, Inventory Control, Retail Sales, Employee Training, People Development, Leadership Development, Driving Results, Associate Development, Product Knowledge, Customer Experience, Recruiting
Education
Capella University 2014 — 2017
Master of Education (M.Ed.), Training and Performance Improvement, 4.0
Towson University 1998 — 2002
BS, Communications
Snow Hill High School 1994 — 1998
General Studies, General Studies
Sterling Jewelers August 2013 - Present
Sterling Jewelers October 2011 - August 2013
Variety Contractors January 2011 - August 2011
Herschman Architects August 2006 - February 2009
OfficeMax December 2002 - June 2006
American Greetings September 1999 - February 2002
Skills
Project Management, Design, Detail Oriented
Education
The University of Akron WAYNE COLLEGE 2010 — 2010
78 Hours Continuing Education, Web Design
Cleveland Institute of Art 1984 — 1989
BFA, Industrial Design and Graphic Design
Harley-Davidson Dealer Systems May 2014 - Present
Precision Dialogue (formerly Metrics Marketing Group) January 2012 - May 2014
OEConnection December 2007 - January 2012
Sterling Jewelers August 2007 - December 2007
Micros-Retail (Datavantage) June 2004 - December 2007
e-Ventus Corporation September 2001 - June 2004
DPAI Technology Services July 1997 - June 2001
Skills
SQL Server 2000-2008, SQL, Oracle, Database Administration, Database Design, SQL Tuning, PL/SQL, T-SQL, Tortoise SVN, Visual Studio, TFS, SQL Server 2008R2, SSIS, ETL, Process Automation, Microsoft SQL Server, Relational Databases, SSRS, SQL Server 2012, Databases, Unix, VLDB
Education
The Ohio State University 1995 — 1998
Bachelor of Science in Business Administration, Management Information System
Case Western Reserve University 1994 — 1994
Business
Brunswick High School 1990 — 1994
Sterling Jewelers February 2005 - Present
Skills
Inventory Management, Microsoft Excel, Forecasting, Customer Service, Tax Accounting, Accounting
Education
Cleveland State University 1983 — 1987
BBA, Quantitative Business Analysis
Sterling Jewelers March 2015 - Present
CGray Wedding & Event Planner, LLC October 2004 - Present
UH Eye Institute Hudson February 2015 - March 2015
Cleveland Clinic August 2014 - January 2015
Federal Reserve Bank of Cleveland July 2014 - August 2014
Gooch & Housego April 2014 - July 2014
Cleveland Clinic March 2012 - January 2014
The Cleveland Clinic- Beachwood Administrative Campus July 2010 - March 2012
CONTRACT Employment June 2006 - July 2010
OfficeMax 1994 - 2006
Skills
HR Policies, SAP HR, Employee Relations, EEOC, Payroll, Compensation, ADP, Compliance, Unemployment, policy, Benefits Administration, Customer Service, Workers Compensation, Benefits, New Hire Orientation, Event Planning, Talent Acquisition, Performance Management, Hiring, Employee Engagement, Interviewing, Organizational..., HRIS, FMLA, Employment Law, Employee Benefits, Policy, Interviews, Deferred Compensation, ADP Payroll, New Hire Orientations, Leadership, Job Descriptions, Onboarding, Career Development, Applicant Tracking..., Time Management, Workforce Planning, Management, College Recruiting, Succession Planning, Employee Training, Temporary Placement, Talent Management, Labor Relations, Personnel Management, Resume Writing, Training, Conflict Resolution, Leadership Development
Education
University of Phoenix 2008 — 2009
GHRM, Human Resources Management
Cleveland State University 1981 — 1983
Bachelor's Degree, Fine Arts-Illustration
University of Cincinnati 1977 — 1980
Associate's Degree, Fine Arts - Fashion
Perform Group LLC January 2012 - Present
Ames True Temper March 2008 - January 2012
Sterling Jewelers August 2005 - July 2008
Painting Red Rhinos April 2004 - July 2005
Skills
Sewing, Technical Design, Tech Packs, Garment Fitting, Fit, Pattern, Pattern Grading, Gerber Accumark, Pattern Design, Sketching, Fitting, Pattern Development, Dresses, Specing, Tops, Outerwear, Lectra Modaris, Cut & Sew, Industrial Sewing, Purchasing, Cost Savings, Oracle Discoverer, Oracle Reports
Education
Central Pennsylvania College 2009 — 2012
Bachelors Degree, Major: Business Administration, Minor: Finance
Bradley Academy for the Visual Arts 2002 — 2004
Associates Degree in Specialized Business, Major: Fashion Merchandising
Carlisle High School
The Shepherd Color Company January 2012 - Present
Sterling Jewelers January 2010 - January 2012
State Farm Insurance January 2009 - January 2010
Skills
Management, Microsoft Word, Microsoft Office, Microsoft Excel, Research, Sales, Leadership, Training, Project Management, Operations Management, Change Management, Team Leadership, Organizational..., Marketing Strategy, Conflict Resolution, Six Sigma, Time Management, Procurement
Education
Indiana Wesleyan University 2015 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cincinnati State Technical and Community College 2008 — 2011
Associate of Science (A.S.), Business Management
Cincinnati State Technical and Community College 2008 — 2011
Associate of Science (A.S.), Marketing/Marketing Management, General
Colerain High School 2003 — 2007
High School Diploma, Financial Services
Asurint February 2014 - Present
Travel Centers of America March 2006 - September 2013
Sterling Jewelers August 2003 - March 2006
U-Store-It April 2001 - August 2003
Skills
Talent Management, Human Resources, Sourcing, Interviews, Screening, Technical Recruiting, Onboarding, Applicant Tracking..., College Recruiting, Internet Recruiting, Succession Planning, Employee Engagement, Hiring, Screening Resumes, Training, Recruiting
Education
Cleveland State University
Business Administration and Management, General
Sterling Jewelers February 2011 - Present
Briteskies, LLC May 2010 - February 2011
Broadview Networks/ATX Communication/CoreComm 1998 - 2008
Pyramid Software Systems, Inc., Elyria, OH November 1997 - October 2000
CTG November 1984 - November 1997
Skills
Leadership, Project Planning, Team Building, Business Analysis, Project Management, Solution Architecture, Team Leadership, Process Improvement, Software Documentation, Data Analysis, Strategic Planning, Systems Engineering, Problem Solving, Database Administration, Database Design, Analysis, Oracle, Microsoft SQL Server, PL/SQL, SQL, SQLLDR, VB.NET, COBOL, SDLC, HTML, Unix, Windows, Microsoft Office, Microsoft Excel, Access, Visio
Education
California University of Pennsylvania 1977 — 1980
BS, Education
Bridgestone Americas November 2007 - Present
American Greetings 1997 - 2004
Sterling Jewelers May 1996 - September 1997
Skills
Employee Relations, Human Resources, Employment Law, Recruiting, Training, Deferred Compensation, Performance Management, Onboarding, Talent Acquisition, HRIS, Talent Management, Management, SPHR, Process Improvement, Succession Planning, New Hire Orientations
Education
Cleveland State University
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Progressive Corporation March 2009 - Present
AmTrust Bank May 2006 - February 2009
Sterling Jewelers September 2001 - April 2006
Progressive Insurance 1995 - 2001
Skills
Oracle E-Business Suite, Oracle Discoverer, Oracle SQL, PL/SQL, JDeveloper, OA Framework, Java, BPEL, SOA, Software Development..., SDLC, ITIL, Oracle Applications, SQL*Plus, Oracle SOA Suite, Oracle, SQL, COBOL, Oracle HR, DB2, Oracle R12 Financials, Integration, Databases, Web Services
Education
Cleveland State University
BBA, Accounting
Sterling Jewelers April 2014 - Present
Self-Funded Plans Inc. May 2010 - Present
Sterling Jewelers February 2011 - April 2014
Professional Support, Inc. August 2008 - February 2011
Datavantage July 2006 - August 2008
TMW Systems Inc. May 2006 - August 2006
HSE Sytems Inc. August 2004 - May 2006
Skills
Tomcat, Web Services, Struts, SQL Tuning, JavaSE, JavaScript, Linux, SDLC, jQuery, Data Migration, Unix, Software Development, Integration, Websphere, Web Development, Databases, Web Applications, WebSphere Application..., XML, JSP, Java, Oracle, Requirements Analysis, Programming, Oracle SQL Developer, SQL, Microsoft SQL Server, AJAX, EJB
Education
Capella University 2014 — 2016
Bachelor's degree, Information Technology
Stark State College of Technology 2003 — 2007
Associate of Arts and Sciences (A.A.S.), Computer Science and Engineering
New World Systems May 2015 - Present
New World Systems June 2008 - Present
New World Systems June 2008 - April 2015
HSBC January 2006 - January 2008
Sterling Jewelers November 1998 - June 2006
Skills
Customer Service, Sales Management, Account Management, Customer Relations, Mentoring, Direct Recruiting, Interviewing, Training & Development, Risk Management, Recruiting, Project Management, Employee Training, Human Resources, Talent Acquisition, Salesforce.com, Selling, Negotiation, Team Leadership, Sales, Training, New Business Development, Interviews, Solution Selling, Strategic Planning, Applicant Tracking..., Public Speaking, Team Building, Contract Negotiation, Business Development, Leadership, CRM, Marketing, Cold Calling, Direct Sales, Management, Strategy, Sales Operations, Lead Generation, Sales Process, SaaS, B2B, Enterprise Software, Strategic Partnerships, Customer Retention
Education
Central Michigan University 2009 — 2012
MSA, Human Resources, Health Care Administration
Ferris State University 1995 — 2001
BS, Marketing/Sales
Federal Reserve Bank of Cleveland May 2013 - Present
NYCB Mortgage Company, LLC May 2010 - May 2013
Lender Processing Services, Inc. (LPS) May 2008 - May 2010
Sterling Jewelers September 2001 - May 2008
URS, formerly Washington Group Intl. September 1998 - April 2001
Andersen Consulting January 1998 - September 1998
Jacobson, Maynard & Tuschman, LPA June 1997 - December 1997
Chase Financial Corporation June 1995 - June 1997
Skills
SQL, Microsoft SQL Server, SDLC, Agile Methodologies, Database Design, Oracle, Vendor Management
Education
Cleveland State University 2008 — 2012
Master of Business Administration (MBA)
Cleveland State University 1995 — 1998
Master of Computer & Information Science (MCIS)
University of Toledo 1991 — 1995
Bachelor of Arts (BA), Linguistics
City of Hudson January 2015 - Present
SATISFACTION SERVICES INC October 2007 - Present
City of Shaker Heights June 2014 - September 2014
Sterling Jewelers April 2006 - June 2007
Sterling Jewelers December 2001 - April 2006
Things Remembered March 2004 - August 2004
Crate and Barrel 2003 - 2004
OfficeMax July 1999 - December 2001
Skills
Marketing, Forecasting, Research, Retail, Event Planning, Analysis, Strategic Planning, Customer Service, Market Research, Microsoft Office, Microsoft Word, Project Management, Leadership, Community Outreach, Team Leadership, Program Management, Pricing, Microsoft Excel, PowerPoint, GIS
Education
Cleveland State University 2010 — 2014
Master's Degree, Urban Planning Design & Development, 3.63
Gannon University 1994 — 1998
B.S., Marketing
Belle Vernon 1990 — 1994
Sterling Jewelers May 2010 - Present
Indiana Wesleyan University 2009 - Present
Zertrex Consulting Company March 2008 - Present
Ernst & Young March 2008 - December 2008
National City Bank March 2006 - March 2008
Maximus April 2000 - March 2006
National Auto Credit 1994 - 2000
Skills
Software Development, Process Improvement, Project Management, SDLC, Business Analysis, Management, Requirements Gathering, Program Management, PMP, SQL, Software Documentation, Training, Software Project..., Microsoft SQL Server, Oracle, Leadership, Visio, Business Intelligence, Requirements Analysis, Vendor Management, SharePoint, IT Strategy, Integration, IT Management, Databases, Business Process, Analysis, Business Process...
Education
Cleveland State University 2000 — 2003
MBA
Cleveland State University 1991 — 1993
MCIS
Obafemi Awolowo University 1984 — 1989
BSc
Anji's Collection 2013 - Present
World Home Decor, LLC 2012 - Present
Sterling Jewelers April 2011 - March 2013
Dealer Tire February 2008 - April 2011
Alcoa May 2007 - February 2008
PolyOne May 2006 - May 2007
Cleveland State University January 2005 - May 2006
WEB INFOSPACE PVT. LTD. 2001 - 2004
Skills
Business Analysis, Project Management, SDLC, Business Intelligence, Change Management, Cross-functional Team..., Analysis, Project Planning, Requirements Analysis, Program Management, Leadership, Process Improvement, Management
Education
Cleveland State University 2005 — 2007
Master of Business Administration, Project Management & Information Technology
Fidelity Investments October 2014 - Present
Fidelity Investments October 2013 - October 2014
Fidelity Investments May 2010 - September 2013
Commonwealth of Kentucky May 2009 - May 2010
Sterling Jewelers May 2008 - December 2008
Fabulous Bridal September 2007 - May 2008
CVS Pharmacy June 2006 - May 2007
Skills
Customer Service, Microsoft Office, Training, PowerPoint, Microsoft Word, Leadership Development, Organizational..., Team Leadership, Employee Training, Community Outreach, Editing, Series 7, Outlook, Microsoft Excel, Volunteer Management
Education
Xavier University 2011 — 2013
Master of Science (M.S.), Human Resources Development
University of Kentucky 2003 — 2008
B.A., Interpersonal Communication
College of Charleston 2005 — 2006
Corporate Communications
The Standard August 2011 - Present
The Standard September 2009 - August 2011
SuperValu February 2009 - September 2009
Sterling Jewelers October 2004 - September 2009
Milliman June 2004 - July 2008
Wachovia November 1998 - June 2004
Watson Wyatt April 1996 - November 1998
Honeywell June 1994 - February 1996
Honeywell May 1987 - July 1994
Skills
Retirement, Inventory Management, Process Improvement, Outlook, Customer Service, Leadership, Training
Education
Cardinal Stritch University 1989 — 1993
B.S., Management
St Joseph School August 2009 - October 2013
Movado Group, Inc. 1993 - 1997
Harve Benard USA 1992 - 1993
Sterling Jewelers 1987 - 1991
Zale 1985 - 1987
Skills
Event Planning, Public Speaking, Teaching, ServSafe, Inventory Management, Recipe Testing, Staff Management, Food Service, Customer Service, Process Scheduler, Retail, Event Management, Training, Team Building, Fundraising, Budgets, PowerPoint, Social Networking, Microsoft Office, Management, Strategic Planning, Microsoft Excel, Community Outreach
Education
Colby-Sawyer College 1980 — 1985
BA, American Studies
Barnstable High School 1976 — 1980
College Prep
Sterling Jewelers July 2005 - Present
JB Robinson 1980 - 1990
Skills
Store Management, Driving Results, District Management, Visual Merchandising, Multi-unit, Sales Management, Retail, Store Operations, Profit, Merchandising, Income Statement, Shrinkage, Retail Sales, Inventory Control, CPFR, Associate Development, Loss Prevention, POS, Merchandise Planning, Hiring, P&L Management, Planograms, Trend Analysis, Product Knowledge, Accountability, Wholesale, Inventory Management, JDA, Luxury Goods, People Development, Apparel, Customer Experience, Customer Satisfaction, Fashion, New Store Openings, P&L, Multi-Unit
Education
Cleveland State University 1977 — 1981
Nasr Jewelers July 2012 - Present
On The Mark Productions, LLC 2001 - 2007
Sterling Jewelers 1992 - 2001
Skills
Research, Psychology, Microsoft Office, Social Services, Mental Health, PowerPoint, Microsoft Excel, Program Development, Microsoft Word, Crisis Intervention, SPSS, Motivational...
Education
Capella University 2011 — 2013
Master's degree, Marriage and Family Therapy/Counseling
University of Phoenix 2007 — 2010
Bachelor of Science (BS), Psychology
University of Phoenix 2005 — 2007
Associate of Arts (AA), Business Administration and Management, General
Sprint November 2014 - Present
First Citizens Bank and Trust Company, Inc. January 2014 - October 2014
Alltel Wireless August 2013 - September 2013
AT&T Mobility July 2012 - August 2013
Sterling Jewelers November 2009 - July 2012
Boys and Girls Clubs of America November 2009 - December 2010
InterMedia Marketing Solutions 2007 - 2009
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Retention, Customer Experience, Troubleshooting, Data Entry, Telephone Skills, Microsoft Office, Telemarketing, Outlook, Sales, Sales Management, Sales Operations, Retail, Retail Sales, Multi-channel Retail, Customer Engagement, Long-term Customer..., Visual Arts, Photography, Communication, Communication Skills
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Communication and Media Studies
Claflin University
Sterling Jewelers 1990 - Present
Sterling Jewelers 1990 - Present
Sterling Jewelers 1990 - Present
Education
Cleveland State University
Retired June 2009 - Present
Snap-on Business Solutions July 2007 - June 2009
Sterling Jewelers April 2004 - July 2007
Mount Union College January 2004 - March 2004
NEOUCOM August 2001 - October 2003
Sterling Jewelers April 1999 - July 2001
Alltel Information Services February 1998 - March 1999
Smyth Business Systems July 1988 - January 1998
US Navy April 1982 - April 1988
Skills
SQL, Microsoft SQL Server, PL/SQL, Oracle, Unix Shell Scripting, Databases, Unix, Access, Project Management, Testing
Education
Chaminade University of Honolulu 1985 — 1987
BS, Computer Science
Roosevelt University 1985 — 1987
BGS, Programming
Sterling, Inc February 2004 - Present
Sterling Jewelers 2004 - Present
Skills
Retail, Project Planning, Inventory Management, Budgets, Project Management, Management, Process Scheduler, Team Building, Training, Procurement, Contract Negotiation, Leadership, Process Improvement, Contract Management, Purchasing, Customer Service
Education
Cleveland State University
Bachelor's Degree, Civil Engineering
York St Cafe June 2012 - Present
Sterling Jewelers February 2008 - January 2010
Dillards dept store December 2008 - September 2009
Education
Cincinnati State Technical and Community College 2015 — 2017
Associate’s Degree, Marketing/Marketing Management, General
Santa Monica College 2010 — 2014
Assoc, Marketing
Madison High School 2000 — 2004
Diploma, Prep
Pine Rest Christian Mental Health Services September 2014 - Present
Association for Advancing Automation April 2014 - September 2014
PAR Rehab June 2012 - April 2014
Priceline.com March 2011 - December 2011
Sterling Jewelers April 2010 - March 2011
Skills
Public Speaking, Multi Tasking, Research, Data Entry, Enthusiasm to learn, Microsoft Word, Microsoft Excel, Event Planning
Education
Calvin College 2004 — 2008
B.A., Communications
DFAS November 2008 - Present
National City Bank February 2002 - November 2008
Sterling Jewelers January 2000 - February 2002
Skills
Accounting, Quickbooks, General Ledger, Accounts Payable, Auditing, Accounts Receivable, Payroll, Government Accounting, Budgeting, Budgets
Education
Cleveland State University
Master of Business Administration
The Ohio State University
The University of Akron
Bachelor of Science, Accountancy
RBC Bank December 1997 - Present
Sterling Jewelers September 1984 - December 1997
Skills
Retail and Small...
Education
Old Dominion University 1974 — 1977
BS, Environmental Health
Campbell University 1971 — 1973
Sterling Jewelers April 2015 - Present
Lincoln Electric October 2013 - April 2015
Giesecke & Devrient America, Inc. December 2003 - January 2013
Press Works January 2003 - December 2003
G&D Cardtech January 2002 - December 2002
Babcox Publications October 1999 - December 2001
Flambeau Products Corporation May 1998 - October 1999
Adams Business Media March 1997 - May 1998
Revco Drug Stores December 1996 - March 1997
Alltel Publishing April 1994 - December 1996
Skills
Graphic Design, Digital Illustration, Illustrator, QuarkXPress, Layout, Pre-press, Retouching, Packaging, Magazines, Catalogs, Adobe Creative Suite, Photoshop, InDesign, Adobe Acrobat, Mac, Typography, Logo Design, Brochures, Illustration, Graphics, Art Direction, Logos, Production, Art, Image Manipulation, Vector Illustration, Brand Development, Interaction Design, Screen Printing, Visual Communication, Branding & Identity, User Interface Design, Editorial, Copywriting, Adobe Fireworks, Creative Direction, Advertising, Corporate Identity, Publications, Newsletters, Direct Mail, Dreamweaver, Publishing, Photography, Multimedia, Offset Printing, Email Marketing, Corporate Branding, Adobe Illustrator, Product Design
Education
Cuyahoga Community College 1989 — 1993
Associates of Fine Art, Graphic Design, Illustration, Animation, 3.71 GPA
Cleveland State University 1993 — 1994
SAIC September 2015 - Present
Sterling Jewelers April 2011 - August 2015
Lorain Public Library System May 2008 - March 2011
Stanley Bostitch May 2003 - May 2008
Skills
HTML5, Flash, Web Development, Dreamweaver, Photoshop, Web Design, XHTML, CSS, User Experience, Front-end, Adobe Creative Suite, Layout, Brochures, Graphic Design, InDesign, CMS, Usability, Corporate Identity, Mac, Creative Direction
Education
The University of Akron 2004 — 2006
Web development
Cleveland Institute of Art
B.F.A. Design, Graphic Design
Kay Jewelers April 2013 - Present
Sterling Jewelers April 2013 - Present
Take Over Publishing October 2011 - Present
Skills
Publishing, Books, Social Media, Editing, Social Media Marketing, Ebooks, Copywriting, Public Speaking, Fiction, Social Networking, Teaching, Creative Writing, Blogging
Education
Cheyney University of Pennsylvania 1998 — 2002
English, Psychology, Philosophy, Drama
Sterling Jewelers January 2015 - Present
Sterling Jewelers April 2014 - January 2015
Sterling Jewelers August 2004 - April 2014
CGI January 2004 - August 2004
Alcan August 1999 - January 2004
Skills
J2EE, VB.NET, Software Development, PL/SQL, SQL, Java, WESB, Project Management, Java Enterprise Edition, COBOL, WebSphere Integration..., WebSphere MQ, Databases, Software Documentation, Integration, Oracle, Websphere, Access, Testing, Business Analysis, SDLC, Database Design, Enterprise Architecture, Unix, Visio, SOA, Software Project..., XML, Microsoft SQL Server, Web Services, EJB, PMP, Programming, Requirements Gathering, Visual Basic, Unix Shell Scripting, IT Management, Visual Studio, SQL*Plus
Education
The University of Akron 1992 — 1998
Bachelor of Science (BS), Applied Mathematics
Case Western Reserve University 1990 — 1991
Mechanical Engineering
Lenscrafters December 2012 - Present
Zale December 2008 - March 2013
Sterling Jewelers May 1994 - 2008
Skills
Sales Process, Training, Selling, Leadership, Store Management, Retail, Management, Recruiting, Sales, Coaching, Profit, Visual Merchandising, Merchandising, Inventory Management, Store Operations, P&L, Driving Results, Inventory Control, Loss Prevention, Multi-unit, Customer Satisfaction, Sales Operations, District Management, Multi-Unit
Education
Central Michigan University 1986 — 1993
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, Interpersonal and Public Communications Minor
Swartz Creek High School
AECOM September 2000 - Present
TEKsystems March 1998 - September 2000
Sterling Jewelers 2000 - 2000
Software Systems Integrators, LLC June 1997 - March 1998
Skills
C#, Silverlight, XAML, SQL Server, SSIS, SSRS, Oracle SQL, Oracle Discoverer, Oracle Developer 2000, PL/SQL, Java, JavaScript, Oracle Application..., Unix, BI Publisher, Flex, ActionScript, CSLA, Entity Framework, Toplink, Microsoft SQL Server, ASP.NET, Oracle, Requirements Analysis
Education
Cleveland State University 1996 — 1998
Master's, Computer Science
South Dakota School of Mines and Technology 1996 — 1996
Master's, Computer Science
Koneru Lakshmaiah College of Engineering 1990 — 1994
Bachelor's Degree, Civil & Environmental Engineering
The Goodyear Tire & Rubber Company February 2015 - Present
Malco Products March 2008 - February 2015
Sterling Jewelers December 1995 - June 2001
ICI Paints January 1989 - December 1995
Progressive Insurance September 1985 - January 1989
Skills
Data Dictionary, Cross-functional Team..., Business Intelligence, Forecasting, Marketing, Marketing Strategy, Process Improvement, Product Development
Education
Cleveland State University 1990 — 1992
MBA, Business
John Carroll University 1981 — 1985
BSBA, Marketing
Sterling Jewelers July 2013 - Present
Cleveland Institute of Art 2010 - 2014
Cleveland Institute of Art 2012 - 2013
Cleveland Institute of Art 2010 - 2013
Masco Cabinetry 2007 - 2008
Skills
Craft, Design, Art, Fine Art, 3D Modeling, Jewelry Design, Contemporary Art, Sculpture, Drawing, Curating, Oil Painting, Printmaking, Acrylic, Housewares, Metal Fabrication, Jewelry, Public Speaking, Teaching, Handmade Jewelry
Education
Cleveland Institute of Art 2004 — 2009
Bachelor of Fine Arts (BFA), Jewelry + Metals
Jared the Galleria of Jewelry February 2015 - Present
Sterling Jewelers August 2012 - June 2015
Sterling Jewelers May 2009 - August 2012
Sterling Jewelers June 2005 - May 2009
Zale Corporation June 2003 - June 2005
Skills
GIA Accredited Jewelry..., Certified in Color..., Certified..., Omega Certified Master..., Merchandising, Store Management, Visual Merchandising, Loss Prevention, Retail
Education
Lakeville High School
Gemological Institute of America 2013 — 2013
Accredited Jewelry Professional, Diamonds Essentials, Color Gemstone Essentials, Jewelry Essentials
Campbell University
Mass Communications/Public Relations
Signet June 2015 - Present
Sterling Jewelers January 2013 - June 2015
Sterling Jewelers February 2010 - January 2013
Sterling Jewelers February 2009 - February 2010
Sterling Jewelers September 2004 - February 2009
Sterling Jewelers January 2004 - September 2004
Sterling Jewelers July 2000 - January 2004
Purchased Parts Group March 1985 - July 2000
Skills
Inventory Management, Retail, Trend Analysis, Inventory Control, Purchasing, Merchandise Planning, Forecasting, Demand Planning, Supply Chain Management, Inventory Analysis, Sourcing, Strategic Sourcing, Procurement, Loss Prevention, Logistics, Warehousing, Supply Chain, Management, Supplier Negotiation
Education
Walsh University 2007 — 2014
B.A. 2014, Business Management, Organizational Leadership
Diamond Council of America 2010 — 2011
Certified Diamontologist
Cleveland State University 1981 — 1983
Education & Accounting
Kent State University 1980 — 1980
Education
Morgenstern Center July 2013 - Present
Joy Edelmans Party Helpers January 1997 - Present
AMS Asset Management Specialists, Inc November 2010 - July 2013
Sterling Jewelers July 2010 - October 2010
LIPPINCOTT LLC April 2007 - June 2010
TNS INTERSEARCH CORPORATION January 1995 - January 1997
Fox Chase Cancer Center January 1988 - January 1993
TEMPLE UNIVERSITY MEDICAL SCHOOL January 1986 - January 1988
Skills
Real Estate, Customer Service, Team Building, Marketing, Retail, Sales, Leadership, Management, Customer Satisfaction, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Contract Negotiation, Project Planning, Negotiation, Teamwork, Foreclosures, Time Management, Event Planning, Social Networking, Budgets, Coaching, Social Media Marketing
Education
Gemological Institute of America 2008 — 2010
AJP - Accredited Jewelry Professional, Metal and Jewelry Arts, 4.0
Chestnut Hill College 1982 — 1986
Bachelor of Science, Biology; mathematics and computer science
Bank of America 2008 - 2013
Sterling Jewelers 2006 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Strategic Planning
Education
Cape Cod Community College 2014 — 2015
Associate of Science (A.S.), Business Administration with Concentration in Accounting
University of Economics, Varna 2000 — 2005
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Rogers Enterprises September 2014 - Present
Sterling Jewelers July 1989 - September 2014
Skills
Customer Service, Retail, Inventory Management, Team Building, Sales, Retail Sales, Visual Merchandising, Inventory Control, Merchandising, Recruiting, Training
Education
Cleveland State University
Crocs, Inc March 2013 - Present
Sears Authorized Hometown Stores, LLC April 2011 - March 2013
JCPenney November 2007 - December 2010
Sterling Jewelers April 2005 - November 2007
Finlay Fine Jewelry 1995 - 2004
Skills
Store Management, Loss Prevention, CPFR, Visual Merchandising, Merchandising, Inventory Control, Profit, Retail, Inventory Management, Income Statement, Customer Service, Sales, Experienced Trainer, Human Resources, Eagle Scout, Recruiting
Education
Biola University 2002 — 2004
BS, Organizational Leadership
California State University-Long Beach 1978 — 1981
La Puente High School
Husqvarna August 2010 - August 2011
Sterling Jewelers April 2007 - August 2010
Verizon Wireless May 2004 - April 2007
Education
Claflin University 2007 — 2009
MBA
South Carolina State University
Oakmont Country Club March 2010 - December 2013
Prime Time Pizza August 2009 - April 2013
Pittsburgh Penguins August 2011 - July 2012
Hat World / Lids.com June 2009 - February 2010
Western Area YMCA June 2009 - November 2009
Sterling Jewelers October 2008 - July 2009
Robert Morris University Island Sports Center February 2008 - May 2009
Robert Morris University August 2004 - May 2009
Skills
Customer Service, Sports, Inventory Management, Scheduling, Budgeting, Budgets, Process Scheduler
Education
California University of Pennsylvania 2011 — 2012
Masters of Science, Sport Management
Robert Morris University 2004 — 2009
B.S.B.A, Sport Management
Sterling Jewelers June 2004 - Present
Skills
Assortment Optimization, Inventory Management, Merchandising, Retail, Inventory Control, Forecasting, Customer Service, Sales, Product Management, Vendor Relationship..., Order Management, Data Analysis, Product Launch, Distribution, Merchandise Planning
Education
Cleveland State University 1996 — 2000
Bachelor, Operations Mgmt & Business Statistics
Executive Tickets 1996 - 2011
Sterling Jewelers February 1996 - February 1999
Education
Cleveland State University
Sterling Jewelers 2010 - 2010
Rite-Aid May 2008 - December 2008
Education
Central State University 2011 — 2012
Batchelor of Biology, Biology/Biological Sciences, General
Pontiac Central High School 2004 — 2007
High School Diploma
United States Department of Labor July 2008 - Present
Sterling Jewelers November 2003 - November 2009
Wilsons Leather July 1996 - November 2003
Education
California State University-Long Beach 2005 — 2007
Bachelor of Arts (B.A.), Fashion Merchandising
Sterling Jewelers October 2008 - Present
Famous Footwear April 2003 - September 2008
Aaron's, Inc April 2006 - December 2006
Skills
Bilingual-English/Spanis..., Multi-tasked, Organization, True Team Player, self motivated, self driven
Education
Capital Community College 2012 — 2012
certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
pennfoster high school 2012 — 2012
high school diploma, General Studies
General Communication, Inc. (GCI) July 2014 - Present
Sterling Jewelers January 2010 - Present
GCI - General Communication Inc. August 2011 - July 2014
Skills
Accounts Payable, Outlook, Invoicing, Wires, Payments, Leases, Employee Training, Expenses, Spreadsheets, Journal Entries, Data Entry, Account Reconciliation, Financial Statements, General Ledger, Peachtree, Project Management, Wireless
Education
Charter College-Anchorage 2014 — 2015
Associate's degree, Business Administration
Sterling Jewelers September 2011 - Present
DialAmerica September 2009 - 2011
Novus Credit Solutions April 2009 - September 2010
Madison Morgan, and Reed December 1998 - April 2009
Skills
Call Centers, Management, Customer Service, Payroll, Employee Training, Program Management, Accounting, Selling, Troubleshooting, Retail, Microsoft Excel, Forecasting
Education
Cleveland State University
Business and Finance
Sterling Jewelers 2013 - Present
Sterling Jewelers 2010 - 2013
H&R Block 2001 - 2008
Education
Liberty University 2014 — 2016
Bachelor of Science (B.S.), Christian Leadership and Management
Cape Fear Community College 2005 — 2008
Associate of Arts (A.A.), Pre-Art Education
US Army May 2006 - Present
Sterling Jewelers July 2001 - February 2006
Time Service Inc October 1994 - June 2003
Skills
Aircraft Refueling, Vehicle Maintenance, Customer Service, Microsoft Office, Team Building, Team-oriented, Fueling Operations..., Customer Satisfaction, Sales Management, Inventory Control, Risk Assessment, Adaptability, Military Experience, Military Logistics, Military Aviation, Competitive
Education
California State Polytechnic University-Pomona 1995 — 2001
Bachelor of Fine Arts (BFA), Fine and Studio Arts
Staples January 2014 - Present
www.manusletum.com July 2009 - Present
Packt Publishing June 2009 - Present
Sterling Jewelers February 2007 - March 2009
Sterling Jewelers June 2005 - February 2007
Sterling Jewelers August 2004 - June 2005
Cerritos Ford Lincoln January 2002 - January 2004
Staples August 1998 - January 2002
Skills
Sales, Sales Management, Employee Training, Team Building, Team Management, Customer Experience, Customer Support, Customer Retention, Computer Gaming, Online Gaming, Maya, Photoshop, Game Design, Game Development, Game Design Documents, Published Author, Customer Service, Store Management, Strategy, Retail, Customer Satisfaction
Education
The Art Institute of California-Orange County 2013 — 2017
Bachelor's Degree, Game Art and Design
California State Polytechnic University-Pomona 1998 — 2000
Computer Science
7-Eleven July 2012 - Present
RadioShack June 2005 - July 2012
Sterling Jewelers November 2003 - June 2005
Skills
Retail, Training, Sales, Loss Prevention, Merchandising, Management, Recruiting, Store Management, Profit, Visual Merchandising, Store Operations, Hiring, Inventory Management, Employee Training, Inventory Control, P&L, Customer Service, Team Building, Performance Management, Customer Satisfaction
Education
Cleveland State University
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services