STI Knowledge
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STI Knowledge Employees
HCL Technologies December 2014 - Present
HP Enterprise Security October 2012 - May 2014
STI Knowledge 2002 - 2004
Skills
Java, Information Assurance, IDS, Information Security, Computer Security, Firewalls, Customer Service, Service Desk, Windows XP Pro, Windows 7, Blackberry Enterprise..., Microsoft Office, Networking, Microsoft Exchange, BMC Remedy, Service Delivery, RSA Tokens, Wireless Networking, ITIL Certified, Active Directory, Troubleshooting, Technical Support, Servers, System Administration, Windows Server, IT Service Management, ITIL, Help Desk Support, Data Center, Citrix, IT Operations, Windows XP
Education
University of Phoenix 2012 — 2016
Bachelor of Science (BS), Information Technology
South Georgia Technical College 2002 — 2004
Associate of Science (AS), Information Technology
Sutherland Global Services November 2006 - Present
STI Knowledge June 2005 - November 2006
Skills
Knowledge Management, Training, Procedural Documentation, Hardware Support, Software Installation, Reports, Technical Support, Bilingual - English and..., Desktop Support, Windows 7, Windows XP Pro, Incident Management, Root Cause Analysis, Quality Assurance, Trending, Job Coaching, Windows XP, Service Desk, CRM, Software Documentation, ITIL, Help Desk Support, Process Improvement, Troubleshooting
Education
South Georgia Technical College
Lucas Group June 2010 - Present
Siemens IT Solutions and Services November 2006 - May 2010
SAP June 2005 - November 2006
Siemens Business Services January 2004 - June 2005
Siemens Business Services July 2001 - January 2004
STI Knowledge October 1999 - July 2001
Skills
Marketing Strategy, Social Media Marketing, Marketing Management, Marketing Communications, Digital Marketing, Product Marketing, SEM, Lead Generation, Sales Operations, Corporate Branding, Public Relations, Cloud Computing, SEO
Education
Georgia Institute of Technology - Scheller College of Business
MBA, Global MBA
Auburn University
BA, Communications
Publix Super Markets October 2008 - January 2015
Costco Wholesale October 2013 - December 2013
STI Knowledge February 2004 - January 2005
HireRight April 2001 - December 2001
Oracle February 1995 - April 2001
Pfizer February 1999 - February 2000
Micro Design International, Inc. 1993 - 1994
Micro Design International (MDI) 1992 - 1994
Personnel One September 1992 - September 1993
Walt Disney World Dolphin Resort and May 1992 - September 1992
Skills
Training, Human Resources, Selling, Enterprise Software, PeopleSoft, Solution Selling, Sales Enablement, Cloud Computing, ERP, Sales, Integration, Program Management
Education
University of Florida 1989 — 1992
Bachelor's Degree, Health & Human Performance - Recreation/Travel & Tourism
Georgia Southern University 1987 — 1989
Lincoln Financial Group February 2013 - Present
familetime group, llc. August 2009 - January 2014
Apex Systems, Inc. April 2012 - February 2013
Invision Technologies, LLC February 2011 - October 2011
The Veranda August 2007 - March 2011
Select Tel Systems February 2006 - August 2007
STI Knowledge May 2005 - January 2006
Teleperformance 2004 - 2005
Darton College 2003 - 2004
Skills
Servers, Active Directory, Virtualization, Technical Support, MySQL, Microsoft SQL Server, Windows, Microsoft Exchange, Network Design, Help Desk Support, Networking, Microsoft Office, HTML, Linux, DHCP, Windows 7, PHP, CSS, Powershell, C#, Windows Server, XHTML, Web Application Design, Network Optimization, Technical Writing
Education
Western Governors University 2015 — 2016
Bachelor of Science (B.S.), Information Technology
University of North Carolina at Greensboro 2015 — 2015
Bachelor of Science (B.S.), Computer Science
Darton College
Amazon Web Services March 2014 - Present
Microsoft September 2012 - February 2014
Microsoft July 2010 - September 2012
Microsoft July 2008 - July 2010
Microsoft September 2006 - June 2008
Hitachi Consulting (formerly Navigator Systems) April 2005 - September 2006
Application Partners July 2000 - April 2005
CoreTech Consulting Group April 1999 - July 2000
STI-Knowledge October 1997 - April 1999
Skills
Enterprise Content..., Collaboration Solutions, Cloud Computing, Business Intelligence, Consultative Selling, Sales Management, Channel, Data Warehousing, CRM, Account Management, Strategy, Pre-sales, Enterprise Software, Business Transformation, Professional Services, Selling, SaaS
Education
Kennesaw State University - Michael J. Coles College of Business 1996 — 1998
MBA
University of the Pacific 1988 — 1992
BS
GO MATS! 1984 — 1988
Retired Senior Consultant / TrainerSutherland Global ServicesFebruary 2000 - December 2014
STI Knowledge February 2000 - December 2014
Support Technologies, Inc. February 2000 - December 2014
Duke Energy May 1972 - February 2000
A & T Racing March 1984 - October 1992
Skills
ITIL, Incident Management, Service Desk, SLA, Service Management, Customer Service, Consolidation, Budgeting, Microsoft Office, Windows, IT Service Management, Operating Systems, Financial Reporting, Data Center, Customer Relations, Excel, Service Delivery, Word, IT Operations, PowerPoint, Service Improvement, Outlook, Change Management, Outsourcing, Knowledge Management, Process Improvement, Documentation, Team Building, Performance Management, Mentoring, Team Management, Process Management, Integration, Process Engineering, Operations Management, Software Documentation, Business Process..., Project Management, IT Strategy, Leadership, Vendor Management, Team Leadership, Troubleshooting, Training, Business Intelligence, IT Management, Call Centers, Strategy, Project Portfolio..., BMC Remedy
Education
Central Piedmont Community College 1972 — 1976
Associate Degree in General Education
PruittHealth May 2014 - Present
The Coca-Cola Company February 2014 - April 2014
CIBER Inc 2005 - March 2014
CIBER Inc August 2005 - February 2014
CIBER Inc. August 2005 - July 2006
STI Knowledge 1999 - 2005
Skills
Business Process, SAP, ERP, SAP SRM, SAP R/3, SAP Portal, SAP Netweaver, Team Leadership, SAP ERP, SAP Implementation, Security, Integration, PMO, Business Intelligence, SAP BW, Project Management, Leadership, CRM, Management, IT Strategy, Requirements Analysis, Business Process...
Education
Universidad Autónoma de Guadalajara 2004 — 2007
Instituto de Ciencias
Albany Technical College January 2013 - Present
Phoebe Sumter Medical Center March 2010 - January 2013
Family Practice Specialists March 2007 - June 2009
STI Knowledge March 2006 - December 2006
Skills
Interpersonal Skill, Interpersonal..., Healthcare Industry, Medical Billing, ICD-9, CPT, Medicare, Medicaid, Medical Records, Health Insurance, Medical Terminology, Healthcare, EMR, Meditech, Medical Coding, Data Entry, HIPAA, Hospitals, Health Information..., Access
Education
College of St. Schalastica 2014 — 2015
Master's degree, Health information management (RHIA)
University of Phoenix 2012 — 2013
Masters in Health Administration/Health Informatics
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.3
Albany Technical College 2006 — 2007
certificate, Medical Billing and Coding
National Christian Foundation 2007 - Present
Visiprise 2007 - 2007
W.W. Grainger 2004 - 2006
STI Knowledge 1999 - 2004
Skills
Business Analysis, Event Planning, Requirements Analysis, Business Process, Salesforce.com, Change Management, SAP, SLA, Research
Education
Troy State University 1992 — 1996
Bachelor of Science (BS), Advertising and Print Journalism
Flycast Partners June 2013 - October 2013
informa software June 2012 - April 2013
Infinity Software Development October 2008 - April 2012
Big Bend Hospice March 2005 - September 2008
STI Knowledge January 2003 - February 2005
GoCo-op December 1999 - January 2003
Alabama State University August 1998 - November 1999
Walters State Community College August 1994 - May 1998
Walters State Community College August 1993 - May 1994
Bradley County Weekly December 1992 - August 1993
Skills
IT Trainer, Technical Trainer, Implementation Trainer..., EMR / EHR Trainer, Business Analysis, Writer, Technical Writers, Editor, Technical Recruiting, Library Science, Relationship Builder, Problem Solving, Creativity, Discretion, Flexibility, Organization, Curiosity, Loyal, Instructional Design, Interviews, Document Management, Business Process..., SDLC, Technical Support, Training, Leadership, EMR, Recruiting, Management, PMP, SharePoint, Requirements Gathering, Requirements Analysis, Technical Documentation, Time Management, Technical Writing, ITIL, Quality Assurance, Business Process, Project Planning, Scrum, Databases, Testing, Software Project..., Information Technology, Software Documentation, User Acceptance Testing, Vendor Management, Database Design, Cross-functional Team...
Education
University of Tennessee-Knoxville 1995 — 1998
MSLS, Library and Information Science
The University of Tennessee at Chattanooga 1991 — 1992
MA, English: Writing
Lee University 1987 — 1991
BA, English and Intercultural Studies
Certifications
Javelin Realty LLC April 2007 - Present
KW Commercial Realty November 2007 - April 2010
KW Commercial 2007 - 2010
STI Knowledge 2001 - 2003
Getronics 2001 - 2003
MCI January 1985 - January 1995
Skills
Healthcare, Land Acquisition, Site Acquisition for..., Independent Living, Skilled Nursing..., Assisted Living, Buyer of Distressed..., Real Estate, Retirement Homes, Brokerage, Commercial Real Estate, Investments, Property Management, Location Intelligence, Real Estate Transactions, Tenant Representation, Disposition, Selling, Tenant, Real Estate Economics, Real Property, 1031 Exchanges, Leases, Corporate Real Estate
Education
Richland Community College 1975 — 1977
Arts & Sciences, Geology, A
Texas Tech University - Rawls College of Business
Real Estate, Real Estate, A
Pentagon Publishing January 2010 - Present
First United Methodist Church of Lawrenceville January 2010 - Present
Intellinet March 2009 - 2010
Marketing Mine July 2008 - 2009
Silverpop August 2005 - August 2008
Point Clear 2003 - 2005
STI Knowledge 2001 - 2003
Skills
Salesforce.com, Lead Generation, Account Management, SaaS, Sales Management, New Business Development, Sales, Solution Selling, CRM, Email Marketing, Sales Process, Direct Sales, Recruiting, Online Marketing, Team Building, Business Development, Team Leadership, Training, Strategic Partnerships, Leadership, Selling, Sales Operations, Direct Marketing, Strategic Planning, Program Management, Coaching, Customer Satisfaction, B2B, Trade Shows, Advertising, Cold Calling, Product Development, Entrepreneurship, B2B Marketing, Marketing, Public Speaking, Sales Presentations, Time Management, Start-ups, Digital Marketing, Security, Marketing Strategy, Management, Social Media Marketing, Online Advertising, Building Relationships, Networking, Enterprise Software, Strategy, Customer Retention
Education
McCallie
Mercer University
BA Political Science / Economics
Magenic February 2013 - Present
Deloitte October 2012 - December 2012
ADP August 2008 - October 2012
Fair Isaac December 2007 - June 2008
McKesson May 2005 - December 2007
STI Knowledge January 2004 - May 2005
Skills
Process Automation, ITIL, TFS, Business Analysis, .NET, Technology Integration, CRM Integration, SaaS, Applications Software..., Data Mapping, Database Design, IT Service Management, Workday, Data Transformation, Leadership, SOA, Business Process, Team Management, Managing Offshore Teams, Databases, C#, SQL, Security, Quality Assurance, ASP.NET, Integration, SDLC, Consulting, Enterprise Software, Management
Education
Georgia Institute of Technology - Georgia Tech College of Management 2010 — 2011
Executive MBA, Global Business, Business Administration and Management, General
DeVry University 2001 — 2002
BS, Information Technology
Université de Lomé 1998 — 1999
MS, Economics
Université de Lomé 1994 — 1998
BS, Economics
Biota Pharmaceuticals December 2013 - Present
Interdev November 2012 - December 2013
Prudential Georgia Realty October 2010 - December 2012
Inhibitex 2010 - November 2012
B Virtual Inc April 2010 - October 2012
Inhibitex 2006 - 2010
Inhibitex May 2004 - 2006
STI Knowledge 2001 - 2004
Global Computer Supplies 1999 - 2001
Skills
HP Proliant, Cisco Call Manager, Sophos, Web Design, Metasys, Microsoft Exchange, Windows 8, Mitel 3300, Cudatel, Cisco VoIP, Lenovo, Office 365, Microsoft Office, iPhone, Dell PowerEdge Servers, VMware ESX, Fortigate, Cisco Routers, Enterasys, Barracuda Spam Filter, Ricoh, Symantec Endpoint..., Microsoft Dynamics
Education
Gwinnett Technical College 2002 — 2003
Network Administrator Certificate
Windham Brannon August 2014 - Present
Latitude Growth Partners February 2013 - August 2014
Verismic August 2004 - August 2013
Galtere International Fund October 2007 - August 2009
STI Knowledge July 2000 - November 2003
Maxim Group August 1993 - June 2000
Wachoiva 1991 - 1993
Skills
Mergers, Board Governance, Equities, Mergers & Acquisitions, Finance, Corporate Finance, Private Equity, Capital Markets, Management Consulting, Investments, Team Leadership, Fixed Income, Leadership, Business Development, Corporate Development, Investor Relations, Strategy
Education
Florida State University 1981 — 1984
BS, Economics
Florida State University
BS, Economics
IBM Global Services January 2009 - Present
STI Knowledge January 2003 - January 2005
IBM Global Services January 1998 - January 2001
GRANCARE, INC January 1996 - January 1998
Skills
Communication, Change Management, Incident Management, Problem Management, Collaborative Problem..., ITIL Certified, Cross-functional..., Helping Clients, Managing Processes, User Documentation, Operations Management, Pay Close Attention to..., Proactive self-starter, Major Incident..., Networking, BMC Remedy, Process Improvement, Technical Support, Servers, Active Directory, ITIL, Troubleshooting, Management, Software Documentation, Disaster Recovery, VPN, Training, Security, Business Process, Information Technology, Leadership, Microsoft Exchange, Sla, Service Delivery, Switches, Help Desk Support, Data Center, IT Management, Social Media, Vendor Management, Social Media Marketing, IT Operations, Cisco Technologies, Social Networking, IT Service Management, IT Strategy, Windows Server, Virtualization, Data Center Management, Project Management
Education
DeVry University 1999 — 2002
Bachelor of Science, Telecommunication Management
RightStar Systems March 2006 - Present
STI Knowledge January 1997 - January 2006
Skills
ITIL, CMDB, IT Service Management, BMC Patrol, BMC Remedy, Configuration Management, Problem Management, SDLC, Vendor Management, IT Management, Service Management, Service Desk, IT Operations, Incident Management, ITIL Certified, Integration, Enterprise Architecture, Unix, IT Strategy, Cloud Computing, Enterprise Software, Data Center, SaaS, Solution Architecture, Requirements Analysis, Virtualization, Service Delivery, Professional Services, Disaster Recovery, Pre-sales, Sla
Education
Georgia Institute of Technology 1988 — 1990
Aerospace Engineering
Kahlil Blazia Suitier September 2008 - Present
Custom.Tailored.Style. August 2005 - September 2008
Ripple June 2007 - January 2008
Ripple September 2006 - June 2007
UCB September 2002 - December 2005
STI Knowledge January 2000 - September 2002
Skills
Process Improvement, Account Management, New Business Development, Team Building, Strategic Planning, Fashion, Coaching, Apparel, Leadership, Management, CRM, Business Process..., Customer Service, Personal Style, Styling, Tailoring, Fabric Selection, Help Desk Support, Help Desk Implementation, Service Level Agreements, Service Level Management, ITIL, Client Development, Client Liason, Manage Client..., Establish & Maintain...
Education
Oglethorpe University 1999 — 1999
Network Administration Specialist
DeVry 1997 — 1999
Electronics Engineering Technology
ITEGRATIONS Inc. October 2013 - September 2015
SNC-Lavalin January 2011 - September 2013
Savvis Canada (formerly Fusepoint Managed Services) March 2006 - November 2010
Facilité Informatique & GFI Canada December 2004 - March 2006
Banque Laurentienne 2005 - 2005
STI Knowledge 2003 - 2004
CGI Group 2001 - 2003
UniGlobal / APG January 1998 - September 2000
Český Mobil (Oskar) - Vodafone Czech Republic August 1999 - December 1999
IBM Global Services 1996 - 1997
Skills
Business Development..., Project Management, Business Management, IT Outsourcing, Entrepreneurship and..., IT Management, Consulting, IT Consulting, Industrial Training and..., Start-ups, Entrepreneurship, Management, Outsourcing, Telecommunications, Integration, Business Analysis, Data Center, Business Development, Business Intelligence, PMO, Strategy, Team Leadership, Management Consulting, Security, CRM, Leadership, Managed Services, Enterprise Architecture, IT Strategy, IT Service Management, Networking, Cloud Computing, SaaS, Solution Selling
Education
Technion- Israel Institute of Technology 1968 — 1972
B.SC, Electrical Engineering
Tabeetha-Church of Scotland, Jaffa 1952 — 1963
London Univ. A-Levels, Mathematics and Physics
Pain Consultants, ASC January 2014 - June 2014
Piedmont Healthcare January 2013 - December 2013
Wipro November 2012 - December 2012
LexisNexis December 2009 - March 2011
Budget Rent a Car of Atlanta September 2008 - April 2009
Jackson Associates Research Inc February 2008 - August 2008
My Friends Place August 2003 - January 2008
STI Knowledge June 2002 - May 2003
Skills
Troubleshooting, Software Documentation, Technical Support, Customer Service, Training, Call Center, Help Desk Support, Windows 7, XP, Customer Satisfaction, Active Directory, Microsoft Office, Outlook, Windows Vista, Teamwork, Windows, Data Entry, Microsoft Excel, Microsoft Office 2007, Microsoft Word, Windows 2000, Blackberry, Coaching, PowerPoint, Windows Server, Hospitals, System Administration, Call Centers, Payroll, Windows XP
Education
Virginia College 2014 — 2015
Associate's Degree, Surgical Technology/Technologist
Brown Mackie College of Atlanta
Associates, Surgical Technology
Art Institute of Atlanta 2003 — 2007
Associates, Photographic Imaging
Art Institute of Atlanta 2003 — 2007
Associate of Arts (AA), Photographic Imaging
WinCup August 2013 - Present
Nsoro August 2010 - April 2011
PrO Unlimited June 2006 - 2009
UPS 2003 - 2005
STI Knowledge 2001 - 2003
Scientific Atlanta 1999 - 2001
ADP 1989 - 1991
Skills
Healthcare Recruiter, Real Estate, SAP, PeopleSoft, Payroll, Benefits Administration, Human Resources, Recruiting, Accounts Payable, Customer Service, QuickBooks, Microsoft Office, Microsoft Excel, Outlook, Software Documentation, Employee Benefits, Management, Project Planning, Team Building, Training
Education
Mercer University - Stetson School of Business and Economics 2001 — 2004
BS, Finance
University of Arkansas at Fayetteville 1977 — 1979
Accounting
No Longer Bound June 2015 - Present
Full Metal Arts & Entertainment March 2014 - September 2014
WXYZ-TV January 2013 - June 2013
CBS Television Studios June 2012 - December 2012
Clear Channel Communications September 2011 - November 2011
Georgia-Carolina Radiocasting June 2009 - June 2011
Gannett August 2007 - October 2008
Marshallville Police Department June 2004 - June 2007
United Way of Forsyth County August 2002 - February 2004
STI Knowledge August 2001 - February 2002
Skills
Broadcast Journalism, Business Communications, Multimedia Journalism, Team Leadership, Media Planning, Rich Media Design, Training, Live Broadcast, Radio Broadcasting, Television News, Voice Over, Creative Writing, Technical Writing, Technical Support, Social Media..., Customer Service, Public Relations, Public Speaking, Marketing Communications, Web Content, Web Design, News Writing, Newspaper, Event Planning, Non-profits, Interviewing Skills, Audio Editing, Video Editing, Videography, Camera Operating, Producing, Television Producing, Journalism, Television, Storytelling, Radio, Video, Editing, Broadcast, Radio Producing, Entertainment, Broadcast Television
Education
Berry College 1994 — 1998
Bachelors, Communications, Marketing
Berry College 1994 — 1998
Bachelor's degree, Mass Communication/Media Studies
CA Technologies October 2011 - Present
CA Technologies October 2009 - October 2011
Column Technologies September 2008 - June 2009
Third Sky, Inc. July 2007 - September 2008
STI Knowledge July 1999 - March 2006
Skills
Account Management, Business Development, Cloud Computing, IT Service Management, Security, Solution Architecture, SaaS, Contract Negotiation, Data Center, Direct Sales, Enterprise Software, ITIL, Help Desk Support, Lead Generation, Professional Services, Process Improvement, Pre-sales, Outsourcing, SDLC, Sales Process, Sales Enablement, Sales, Service Management, Service Desk, Software Industry, Solution Selling
Education
Georgia State University - J. Mack Robinson College of Business 1992 — 1995
MBA, International Business
Clemson University 1987 — 1991
BA, German & International Marketing
EMC July 2013 - Present
EMC May 2010 - May 2013
EMC April 2008 - May 2010
VMware February 2005 - April 2008
Orasi Software October 2003 - January 2005
STI Knowledge 1998 - 2003
Skills
Disaster Recovery, Virtualization, Architecture, Cloud Computing, Storage, VMware, SaaS, Storage Area Networks, Storage Virtualization, Data Center, Enterprise Software, Process Improvement, VDI, SAN, Pre-sales, NAS, Enterprise Storage, CRM, Architectures, VMware ESX, Solution Selling
Education
University of Georgia - Terry College of Business 1989 — 1994
BBA, Management Information Systems
The MITRE Corporation October 2012 - Present
The MITRE Corporation September 2004 - October 2012
STI Knowledge 2002 - 2004
United States Marine Forces Reserve September 1995 - September 2001
Sallie Mae June 1992 - June 2001
Skills
Microsoft Excel, Microsoft Office, Leadership, Customer Service, Microsoft Word, PowerPoint, Employee Training, Software Documentation, Customer Support, Quality Assurance, Help Desk Support, ITIL, Troubleshooting, SharePoint, Analysis, Program Management, IT Service Management, Project Management, Disaster Recovery, Active Directory, Process Improvement, Networking, IT Management, Information Technology, Windows 7, Technical Support, Management, Security, Hardware, Training
Education
Northern Virginia Community College 1990 — 2017
General Studies
E*TRADE Financial April 2011 - Present
E*TRADE Financial November 2010 - April 2011
NCR Corporation 2010 - November 2010
Cox Communications August 2008 - May 2010
Tek Systems October 2007 - August 2008
Apollo Health Street(formerly Zavata Inc.) August 1997 - October 2007
Zavata (STI Knowledge) 1997 - 2007
STI Knowledge 1997 - 2003
UPS October 1990 - August 1998
Skills
Cisco Technologies, CCNA, Integration, VoIP, Cisco Certified, Cisco Call Manager, VMware, CCVP, UCCE, Disaster Recovery, Management, ITIL, Security, Data Center, Vendor Management, CISSP, IT Strategy, Servers, Windows Server, IT Management, WAN, Infrastructure, Telephony, Networking, TCP/IP, Switches, Active Directory, Routing, Microsoft Exchange, Unified Communications, Network Design, Network Architecture, IT Service Management, Call Centers
Education
University of Georgia - Terry College of Business 1989 — 1992
BBA, Management Science and Information Technology
Georgia Institute of Technology 1987 — 1989
Mechanical Engineering
Abraham Baldwin Agricultural College 1985 — 1988
AS, Mathematics
Manassas Park City School Board 2005 - 2013
i2, Inc. January 2009 - September 2010
Unisys, Inc. 2006 - 2008
STI Knowledge 2003 - 2006
TSA 2002 - 2003
SER, Inc. 1994 - 2001
LCC 1992 - 1994
Skills
Program Management, Integration, Team Leadership, Process Improvement, Help Desk Support, Windows 7, Vendor Management, Computer Hardware, Testing, Security, Troubleshooting, Technical Support, Leadership, Quality Assurance
Education
Warren County High School 1970 — 1974
Northern Virginia Community College
Computer Programming
InterContinental Hotels Group June 2011 - Present
Access General August 2007 - July 2011
Centers for Disease Control February 2007 - July 2007
Creative Loafing May 2002 - February 2007
Cox Enterprises March 2004 - July 2005
STI Knowledge October 2000 - October 2003
Skills
Microsoft Certified..., ITIL, Microsoft Certified..., Enterprise..., vSphere, Windows Server, VMware, VMware ESX, Active Directory, Disaster Recovery, Virtualization, System Administration, Citrix, Windows, Data Center, Servers, Microsoft Technologies, Troubleshooting, High Availability, HP, Group Policy, Infrastructure, Enterprise Software, Information Technology, IT Operations, Enterprise Architecture, Microsoft Exchange, Citrix Metaframe, IT Management, Server Architecture, System Deployment, Network Security, Hyper-V, SAN, Cloud Computing, Cluster, Security, Storage Area Networks, DNS
Education
Karachi University 2000 — 2003
Bachelor of Science (BSc), Computer Engineering
Asia Pacific Institute of Information Technology 1998 — 2000
Diploma, Information Technology
ING Americas 2008 - Present
After Hours Formalwear August 2004 - January 2008
STI Knowledge 2002 - 2004
NetEffect 2000 - 2002
LOMA 1997 - 2000
Education
University of Mississippi 1992 — 1995
Thunderbird School of Global Management January 2005 - January 2012
STI Knowledge 2002 - 2004
Thunderbird School of Global Management February 1998 - December 2000
Skills
Leadership, Program Management, Business Development, Sales, Negotiation, Event Planning, Customer Service, Non-profits, Event Management, Fundraising, CRM, New Business Development, Account Management, Leadership Development, Strategy, Entrepreneurship, Strategic Planning, Coaching, Management, Management Consulting, Training, Business Strategy, Organizational..., Team Building, Change Management, Market Research, Cross-functional Team..., Marketing Strategy, Start-ups, Analysis, Business Planning, Executive Coaching, Nonprofits
Education
Duke University
(Coursera), Human Physiology
University of California, San Francisco
(Coursera), Nutrition for Health Promotion and Disease Prevention
Center for Creative Leadership
Executive Education Certificate - Leadership Development Program
Thunderbird School of Global Management
Executive Education Certificate - Global Leadership and Management
Westchester Community College
Entrepreneurial and Small Business Operations
Commercial Academy Business College
Associate's Degree, Business/Corporate Communications
Lillian Carter Health and Rehabilitation June 2011 - Present
PreVisor February 2006 - February 2009
STI Knowledge September 2003 - December 2005
Bari Italian Foods 2001 - 2002
Skills
Talent Acquisition, Account Management, Sales Operations, Training, Sales Process, Organizational..., CRM, Strategic Planning, Recruiting, Sales, Coaching, Customer Service, Microsoft Office, Sales Management, Salesforce.com, Healthcare, Performance Management, Team Leadership, Team Building, New Business Development, Leadership, Microsoft Excel, Change Management, Solution Selling
Education
Georgia Southwestern State University 2011 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
South Georgia Technical College 2010 — 2011
Licensed Practical Nurse, Nursing Practice
Argosy University Atlanta 2006 — 2008
MBA, International Business
Georgia Southwestern State University 2003 — 2004
BS, Psychology
Emory University 1997 — 1999
AA, Psychology
Tri-County High School 1993 — 1997
High School Diploma
ACD Inc January 2008 - Present
Informative Research 2003 - 2007
STI Knowledge 1999 - 2004
Yum! Brands 2002 - 2003
MGEN 1998 - 2000
Education
Golden West College 1988 — 1990
AA
California State University-Long Beach - College of Business Administration
BS, Marketing
Orange Coast College
CareMedic Systems July 2009 - Present
MegaPath Networks October 2006 - December 2008
Fair Isaac August 2005 - October 2006
London Bridge Group February 2003 - August 2005
STI Knowledge February 1999 - October 2002
Skills
XML, Microsoft SQL Server, SDLC, Agile Methodologies, Web Services, Software Development, Software Engineering, C#, Requirements Analysis
Education
Southern Polytechnic State University 1996 — 1998
Bachelor, Computer Science
Georgia Institute of Technology 1992 — 1996
HarperCollins Publishers May 2012 - Present
Hachette Filipacchi 2010 - 2011
Weight Watchers January 2009 - May 2009
Air2Web April 2007 - August 2008
Downtown Ecommerce Partners 2007 - 2008
IBM 2005 - 2007
STI Knowledge 2001 - 2005
Interland Web Hosting 1998 - 2000
Skills
Computer Network..., Data Center, JavaScript, Troubleshooting, Apache, SQL, Linux, NOC, TCP/IP, MySQL, HTML, Unix, IIS, Operating Systems, Ruby
Education
University of South Florida 1992 — 1997
BA, Computer Science
ACD January 2007 - Present
STI Knowledge 2003 - 2004
Education
Golden West College 1988 — 1994
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Bolsa Grande High
California State University-Long Beach
Georgia Department of Revenue October 2013 - Present
Georgia Department of Revenue July 2012 - Present
GA Department of Revenue August 2006 - July 2012
STI Knowledge 1999 - 2005
BellSouth Advertising and Publishing Co January 1990 - October 1997
Skills
Process Improvement, Program Management, Vendor Management, Leadership, Change Management, Training, Software Documentation, Team Building, Team Leadership, CRM, Business Analysis, Management, Quality Assurance, Project Management, Integration, IT Management, Operations Management, Call Centers, Business Process...
Education
Auburn University 1984 — 1989
BFA, Commercial Art
UCB July 2012 - Present
UCB November 2001 - July 2012
STI Knowledge March 1999 - November 2001
Multisoft 1997 - 1999
Skills
Help Desk Support, Active Directory, Pharmaceutical Industry, ITIL, Troubleshooting, BMC Remedy, Process Improvement, Management, Cross-functional Team..., Altiris, Computer System..., Windows Server, Windows 7
Education
American InterContinental University
Bachelor’s Degree, Information Systems, 3.9
Flexera Software May 2015 - Present
Hewlett-Packard February 2010 - May 2015
Iverson Consulting Services, Inc August 2006 - March 2010
Peregrine Systems January 2000 - August 2006
STI Knowledge January 1997 - January 2000
State Of Georgia 2000 - 2000
UPS July 1994 - July 1997
Skills
IT Service Management, HP, IT Asset Management, Pre-sales, ITIL, Cloud Computing, Solution Architecture, Service Management, Enterprise Software, SaaS, Professional Services, IT Outsourcing, Data Center, Virtualization, IT Strategy, Consulting, Outsourcing, Channel Partners, Solution Selling, IT Management, Business Alliances, IT Operations, Enterprise Architecture, Storage, Integration, Managed Services, Software Industry, Service Delivery, VMware, Systems Management, Sales Enablement, Storage Area Networks, Disaster Recovery, Partner Management, System Deployment, CMDB, Application Performance..., Incident Management, HP Openview, Business Service...
Education
Georgia Southern University
Management Information Systems
NewFields Companies, LLC August 2012 - July 2015
Encompass Digital Media, Inc. July 2011 - July 2012
Chamberlin Edmonds January 2007 - March 2011
Logical Choice Technologies 2005 - 2006
STI Knowledge 2004 - 2005
I.B.I.S., Inc. 2002 - 2004
Lane Company 2001 - 2002
Skills
General Ledger, Financial Analysis, Accounting, Strategic Planning, Process Improvement, Business Process..., Internal Controls, Forecasting, Account Reconciliation, Budgets, Auditing, Finance, Management, Training, Team Building, Project Planning, Analysis, Accounts Payable, Accounts Receivable, Financial Reporting, Leadership
Education
The University of Texas at Dallas 1994 — 1994
MBA, Finance
Stephen F. Austin State University 1980 — 1984
BBA, Accounting
Out of Box Theatre August 2013 - Present
Gordon County Board of Education November 2004 - Present
ACS, a Xerox Company May 2003 - February 2004
STI Knowledge March 2003 - April 2003
Sprint Nextel February 2001 - January 2003
Skills
Technical Support, Computer Hardware, Troubleshooting, Visio, Network Administration, Call Center, Access, Windows, Mobile Devices, Customer Service, Project Management, Team Leadership, Teaching, Project Planning, Data Entry, Networking, Outlook, Software Documentation, Network Security, Teamwork, Information Technology, Help Desk Support, Public Speaking, Call Centers
Education
Georgia Northwestern Technical College 2010 — 2012
Associate of Applied Science, Network Specialist
Dalton State College 2005 — 2007
Associate of Arts, Liberal Arts
Microsoft Corporation October 2006 - Present
Intellinet September 2005 - October 2006
CheckFree August 1997 - September 2005
STI Knowledge July 1995 - August 1998
Skills
Microsoft SQL Server, SSIS, SSRS, T-SQL, Database Design, Performance Tuning, SQL, Databases, ETL, Powershell, SQL Tuning, Cluster, Enterprise Architecture, Acrobatics, Cat Herding, Sheep, IIS, Falconry, Organic Farming, Trapeze, Architecture, Roller Skating, Belly Dance, Water Aerobics, Dressmaking, Data Migration, Windows Azure, Community Outreach, Pastry, Mexican, Wedding Gowns, Disaster Recovery, Breastfeeding, Tape Backup, Ukulele, Jive, Merengue, Cockney, African Dance, Visual Basic, High Availability, Buzzwords, Cheerleading, Guinea Pigs, Hip Hop, Business Intelligence, Cocktail Parties, Flower Arrangements, Country Music, Horse Care
Education
Kennesaw State University 1998 — 2004
Organizational Communications, Computer Science, Business, Psychology
Awtrey Middle School
Working Solution - Napa 2008 - 2011
STI Knowledge August 2002 - October 2004
WebMD May 2000 - July 2002
Skills
Program Management, Project Management, ITIL, IT Service Management, Process Improvement, Team Management, PMP, Software Project..., Change Management, Team Leadership, SQL, Consulting, Leadership, Operations Management, Start-ups, Strategic Planning, Troubleshooting, Team Building, Windows, Integration, Six Sigma, Kaizen
Education
The George Washington University 1997 — 1998
Associate Project Manager, Project Management
Morehead State Univerity 1972 — 1976
BS, Mathematics/Physics, 3.15