Stream Inc.
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Stream Inc. Employees
Alamance Glass November 2013 - Present
Paper Horses LLC January 2010 - Present
Dick's Sporting Goods July 2011 - November 2013
Stream Inc 2006 - 2007
Pier 1 Imports 2005 - 2006
Skills
Computers, Photoshop, Management, Customer Service, Money Management, Enthusiastic..., Driving Performance, Art, Oil Paint, Sculpture, Photography, Acrylic Painting, Woodworking, Sales, Retail Sales, Microsoft Office, Customer Satisfaction, Retail, Teamwork, Time Management, Mac, Outlook, Microsoft Excel
Education
Art Institute of Fort Lauderdale 2000 — 2004
Howard W. Blake High School 1998 — 2000
Diploma, Fine Arts
Shears To Go July 2012 - Present
My Company July 2010 - Present
Stream, Inc February 2007 - July 2008
MasterCard April 2001 - July 2002
US Army February 1986 - May 1989
US Army Reserve PR and Caribbean January 1984 - December 1986
Skills
MCSE, DCSE, A+, Fully Bilingual..., DNS, XP, Network Administration, Windows 7, A+ Certified, Computer Hardware, Troubleshooting, SQL, Help Desk Support, Switches, Technical Support, Hardware, Microsoft Certified..., Laptops, Software Installation, DHCP, Disaster Recovery, Citrix, Windows XP, Printers, Information Technology, Management, Security, Team Building, Networking
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Graduate Certificate in Information Security
University of Puerto Rico 1969 — 1975
BA, TESOL (Teaching English as a Second Language)
Plugged In Computer Services March 2009 - Present
COMSYS August 2008 - March 2009
Apollo Group/University of Phoenix August 2005 - June 2008
Technisource 2008 - 2008
Ranstad Staffing September 2003 - February 2006
Genesis 10 July 2003 - February 2006
BobCAD-CAM October 2004 - June 2005
Stream Inc May 2004 - October 2004
Focus Financial Services March 2001 - March 2002
Skills
Network Administration, Project Management, Consulting, Desktop Computers, Troubleshooting, Active Directory, Technical Support, Windows, Cisco Technologies, Operating Systems, Networking, Software Documentation
Education
University of Phoenix
Bachelor of Science, Information Technology/ Software Engineering
University of Phoenix Tech
Western International University
Masters, Science Information Services Engineering
440th Airlift Wing November 2014 - Present
6th Medical Group, USAF May 2007 - October 2014
Edgesource September 2005 - May 2007
Stream Inc January 2004 - August 2005
United States Air Force February 1996 - January 2004
Skills
Computer Repair, Computer Maintenance, Computer Security, Information Management, Programming, Computer Hardware..., Software Installation, Healthcare Information..., IT Asset Management, Software Training, Military Affairs, Military Experience, Security, Help Desk Support, Troubleshooting, Hands-on Training, Security Clearance, CompTIA Security+, Computer Hardware, CompTIA A+, Technical Support, Military, DoD, Program Management
Education
New Horizons 2008 — 2010
University of Maryland University College 2003 — 2006
Certification, Visual Basic Programming
University of Maryland University College
Computer and Information Science
Waste Pro USA June 2013 - Present
Casella Waste Systems May 2009 - August 2012
Casella Waste Systems October 1998 - May 2009
Stream Inc August 1989 - October 1998
Skills
Experienced Trainer, Job Safety Analysis, Technical Writing, Interviewing Skills, Employee Selection, Data Collection and..., Accident Investigation, Training Need Assessment, Leadership Facilitation, Recruiting, Coaching, Conflict Resolution, Experienced presenter, Training Development, Leadership, Analysis, Job Analysis, Employee Training, Recycling, Management, Environmental..., Waste, Environmental Awareness, Kronos, Contract Negotiation, Organizational..., Leadership Development, Human Resources, Training Needs Analysis, Sustainability..., Team Building, Sustainability, Personnel Management, People Skills, AS400 system, Strategic Planning, Waste Management, Environmental Compliance, Interviews, Training, Presenter, Operations Management, Customer Retention, Environmental Law, Environmental Policy, Solid Waste, Hazardous Waste..., Energy, Hiring, Hazardous Materials
Education
SUNY Potsdam 1983 — 1985
Bachelor of Arts (BA), English Language and Literature, General
State University of New York
Bachelor of Arts, English
Potsdam Central School
Delta Air Lines May 2013 - Present
Pinnacle Airlines Corp. October 2010 - May 2013
City of Horn Lake June 2009 - July 2010
Perkins and Marie Callender's Inc July 2003 - June 2009
Bally's Casino and Hotel July 2001 - June 2003
FedEx Express August 1997 - April 2001
Stream Inc November 1997 - October 1998
Skills
Technical Support, Servers, Hardware, Active Directory, Aviation, System Administration, Unix, Windows Server, Troubleshooting, Airlines, Management, Outlook, Software Documentation, Databases, Software Installation, Windows, Team Leadership, Disaster Recovery, Business Analysis, Operations Management, Vendor Management, Process Scheduler, Flights, MS Project, Microsoft Exchange, Access, Microsoft Excel, Microsoft Office, Commercial Aviation, Information Technology, Aircraft, SharePoint, Laptops, Operating Systems, Leadership, Training, Testing, Customer Service, Microsoft SQL Server, Integration, Maintenance & Repair, Visio, Security, Computer Hardware, Routers, Administration, Process Improvement, Project Planning, Quality Assurance, Data Center
Education
Arkansas St. University
Broadcast Communications
The University of Memphis
Business
Associated Students January 2014 - April 2014
U.S. Center for World Mission July 2010 - August 2013
William Carey International University July 2010 - October 2011
Stream Inc. June 2006 - March 2007
Skills
Research, Event Planning, Leadership, Public Speaking, Leadership Development, Team Leadership, C, Social Media, CSS, Nonprofits, Editing, Critical Thinking, HTML, Remote Troubleshooting, Visio, Linux, Intercultural..., Microsoft Office, Java
Education
California State University-Northridge 2013 — 2015
Bachelor of Science (BS), Information Systems: Information Technology
Pasadena City College 2012 — 2013
Insight 2009 — 2010
Portland Community College 2006 — 2009
CCI October 2007 - October 2014
Stream, Inc January 2006 - October 2007
Alltel Communications, Inc January 2002 - January 2006
Software Spectrum/AOL November 2000 - January 2002
Skills
CampusVue, Enrollment Management, Admissions, Student Recruiting, Retaining Customers, Higher Education, Staff Development, Resume Writing, Leadership Development, Educational Leadership, Career Development, Coaching, Event Planning, Public Speaking, Training, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Team Building, Microsoft Word, PowerPoint, Budgets, Call Center, Customer Satisfaction, Academic Administration, Adult Education, College Recruiting, Accreditation, Photoshop, Adobe After Effects, Sony Vegas, Leadership, Recruiting, Career Counseling, Campus, Student Affairs, Distance Learning, Job Search Strategies, Job Coaching, Interviews, E-Learning, Interview Preparation, Conflict Resolution, Time Management, College Teaching, Employee Training, Call Centers, Customer Retention
Education
Everest College-Phoenix 2010 — 2013
Associates of Science, Business Management
Fort Myers High School
UPS September 2014 - March 2015
Diebold June 2012 - April 2014
Caesars Entertainment Corporation January 2010 - January 2011
Datanamics June 2008 - May 2009
PC Software Solutions - Consulting March 2004 - May 2008
Stream Inc July 2003 - June 2004
Stream Inc April 2003 - July 2003
Skills
Call Centers, Technical Support, Troubleshooting, Computer Hardware..., Computer Software..., Remote technical support, Network troubleshooting, Internet connectivity, DNS, SMTP, TCP/IP, Microsoft Office, Microsoft Operating..., Mac OS, Remedy Ticketing System, RAID topologies, Active Directory..., SSL, Virus Removal, Firewall (Installation,..., IT Helpdesk, Printers, Windows 7, Windows XP, Remote Desktop, Software Documentation, Software Installation, Customer Service, Training, Management, Team Leadership, Active Directory
Education
College of Southern Nevada
GED, General Studies
Zoltarian Film Company June 2014 - Present
Tetreault Entertainment September 2009 - Present
Johann Tetreault Films March 1999 - Present
Everest University-Brandon Florida Campus November 2011 - March 2013
Geek Squad December 2010 - September 2011
Stream Inc May 1999 - June 2011
Zoltarian Entertainment 2011 - 2011
Stream Inc August 2009 - December 2010
Precision Time 2008 - 2009
Apex Mortgage September 2001 - August 2008
Skills
Adobe Flash, Adobe Photoshop CS5.1, Visual Basic, Java, HTML, Flash, .NET, Photoshop, XP, C#, Software Development, Android, Web Development, Windows 7, Windows, Adobe, Computer Hardware, Dreamweaver, Troubleshooting, Security, Software Installation, Microsoft Office, Hardware, Operating Systems, Technical Support, Unix, WordPress, Access, Disaster Recovery, Video, Video Production, Final Cut Pro, Photography, Information Technology, Training, Networking, Online Marketing, Technical Writing, Video Editing, Film, Adobe Acrobat, Multimedia, Facebook, Directing, Outlook, Social Networking, Time Management, SEO, Videography, Project Management
Education
Everest University, Tampa Florida 2011 — 2013
Bachelor of Science, Application Development
Everest University-Tampa 2011 — 2012
Bachelors, Application Development
Kaplan University 2009 — 2012
Bachelors In Application Development, Application Development, from beginning to end.
Amazon January 2014 - Present
Kiva Systems November 2011 - January 2014
Emerson Network Power December 2010 - December 2011
CAD & Facilities Services, Inc. December 2008 - December 2010
CAD & Facilities Services, Inc. April 2008 - December 2008
Buffalobarfly.com January 2007 - August 2008
Stream Inc September 2007 - April 2008
Skills
Databases, Project Management, Project Planning, Team Leadership, Change Management, Data Analysis, Business Analysis, Linux, Integration, Networking, SQL, Operating Systems, Data Center, CRM, MySQL, Oracle, Unix, Windows, Visio, C++, XML, SharePoint, Leadership, Security, Cross-functional Team..., Microsoft SQL Server, Hardware, Oracle HR, Microsoft Office, Product Lifecycle..., JIRA, Java
Education
Daemen College 2003 — 2007
Bachelor of Science, Business Administration; Management Information Systems
Thousand Islands High School 2000 — 2003
Self employed 2002 - Present
Corporate Software 1991 - 2002
Stream Inc 1990 - 2002
Stream International/Microsoft Support, Canton, MA 1991 - 2001
Stream International 1991 - 2001
Skills
Technical Support, Windows, Troubleshooting, Active Directory, Windows Server, Microsoft Office, Cloud Computing, Hardware, Virtualization, Computer Hardware, Windows 7, VMware, Servers, Disaster Recovery, Software Documentation, Security, Project Management, HTML, Microsoft Exchange, Linux, Data Center, XP, Management, Call Centers, Operating Systems, Vendor Management, Customer Satisfaction, Customer Service, Team Leadership, Process Improvement, Program Management, Software Development, Microsoft Excel, Storage
Education
University of Massachusetts Dartmouth 1988 — 1991
Bachelor of Science (BS)
Y&L Consulting November 2014 - Present
Hangar9 Solutions October 2012 - October 2014
WorldWide Tech Services June 2008 - October 2012
Wellcare, Inc January 2008 - June 2008
Stream, Inc February 2007 - January 2008
Valley Motors, Inc June 1995 - January 2003
U.S. Army June 1985 - September 1992
Skills
Hardware, Operating Systems, Linux, Technical Support, Integration, Networking, Databases, Microsoft SQL Server, Visio, Active Directory, XP, Windows, Computer Hardware, Troubleshooting, Disaster Recovery, Information Technology, Servers, System Administration, Cloud Computing, Virtualization, IT Management
Education
United States Military Academy at West Point 1981 — 1985
Bachelor of Science, Economics
Stream Inc. Reporting AnalystStream, Inc2000 - Present
Education
University of South Florida 2001 — 2003
Keiser University July 2010 - Present
Publix June 2009 - April 2010
Stream Inc. February 2007 - April 2009
Pantograms Mfg Co Inc June 2001 - January 2007
Skills
IP Networking, Windows, Windows Server, Troubleshooting, Technical Support, IP, System Administration, Analysis, Customer Satisfaction, Management, Team Leadership, Strategic Planning, Customer Service, Telecommunications, Training, Team Building, Software Documentation, Budgets, Security, Networking, Leadership, Human Resources, Vendor Management, Computer Hardware, System Deployment, Active Directory, Printers, Help Desk Support, Routers, Network Administration, Switches, Servers
Education
Florida Metropolitan University 1999 — 2001
AS Network Administration, Networking
Florida Metropolitan University
AS Networking
Ventura High
Ventura High School
Ventura High School
Lord and Associates February 2011 - Present
Kelly Services March 2010 - June 2010
Manpower November 2009 - February 2010
Aerotek May 2007 - September 2008
Stream Inc October 2007 - May 2008
Stream Inc. October 2007 - May 2008
Intel Corporation March 2006 - September 2006
Outsource Telecom August 2005 - March 2006
Superior Technical October 2004 - May 2005
Education
Portland Community College 2008 — 2009
Certificate of Completion in Photovoltaic Manufacturing, Photovoltaic Manufacturing (electronics)
DeVry University
Bachelor of Science, Technical Management
DeVry Institute of Technology
Associate of Applied Science, Electronics and Computers
American Airlines January 2013 - Present
Insight November 2006 - August 2012
Trio Teknologies January 2004 - November 2006
Stream Inc January 2000 - November 2003
Skills
Wireless, Telecommunications, Strategy
Education
University of North Texas 2000 — 2001
Biology/Chemistry
Paris Junior College 1998 — 2000
Biology/Chemistry
Texas A&M Commerce 1996 — 1997
Paris High 1992 — 1996
Biology/Chemistry
HealthSmart September 2011 - Present
PSS World Medical January 2008 - May 2010
Lone Star Overnight May 2005 - January 2008
IBM May 2001 - October 2001
STREAM Inc March 1999 - March 2001
CIGNA Healthcare March 1998 - February 1999
Skills
Technical Support, Networking, Troubleshooting, Time Management, Software Documentation, Process Improvement, Windows, Vendor Management, SharePoint, Project Management, Healthcare, HIPAA, Health Insurance, Insurance, Managed Care, Medicare
Education
The University of Texas at Arlington 2008 — 2008
Bachelor of Applied Science (B.A.Sc.), Real Estate and Home Inspection
Benchmark Bank September 2015 - Present
Brewer, Attorneys & Counselors December 2012 - September 2015
Bickel & Brewer August 2011 - December 2012
EDCC May 2005 - August 2011
Quest Diagnostics March 2003 - June 2003
Guaranty Bank March 2001 - December 2002
Stream inc October 1998 - February 2001
Skills
Technical Support, Computer Repair, Remote Desktop, Windows XP Pro, Laptops, Windows Vista, Workstations, VMware, Windows 7, Computer Software..., Server Administration, Microsoft Office 2003, VMware Player, VMware Server, Windows Server, Patience, Crisis Management, Mediation, Printers, Group Policy, Hardware Support, Remote Access, Adobe Acrobat, Desktop Support, Windows 8, Windows RT, Avaya Site..., Open Text, 2X System Deploy and..., Microsoft Exchange 2010, Microsoft Server 2008 R2, TCP/IP protocols, Barracuda Backup, Microsoft Hyper-V, Avanya, 2008 R2, Microsoft Exchange, Hardware, Microsoft Office
Education
DeVry University 2005 — 2006
Bachelor's degree, Computer Science
newman smith high school 1994 — 1998