T-Mobile USA
Industry: Wireless company
DescriptionT-Mobile US, Inc., commonly shortened to T-Mobile, is a United States-based wireless network operator whose majority shareholder is the German telecommunications company Deutsche Telekom. Its headquarters are located in Bellevue, Washington, in the Seattle metropolitan area. Customer service: 00 1 505-998-3793 CEO: John Legere (22 Sep 2012–) Headquarters: Bellevue, Washington, United States Subsidiaries: MetroPCS Communications, Inc., iWireless,
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T-Mobile USA Employees
United Health Group January 2015 - Present
Smart Choice Communications February 2013 - January 2015
American Telephone Company February 2013 - January 2015
T-Mobile USA July 2008 - February 2013
Pamida January 2005 - July 2008
Pamida February 2004 - January 2005
Pamida June 2003 - January 2004
Pamida January 2000 - May 2003
Skills
Customer Service, Team Building, Sales, Customer Satisfaction, Inventory Control, Telecommunications, Call Center, Merchandising, Sales Management, Customer Experience, Call Centers, VoIP, Wireless, Troubleshooting, Retail, Communication, Customer Support, Leadership
Education
Ozarks Technical Community College 2007 — 2008
El Dorado Springs R-2 Schools 1996 — 2000
High School Diploma
Verizon Wireless September 2013 - September 2015
T-Mobile June 2009 - June 2013
T-Mobile June 2008 - June 2009
T-Mobile USA December 2005 - June 2008
AccessLine Communications April 2005 - July 2005
ConAgra Foods October 2003 - April 2005
Cargill September 2002 - July 2003
Level 3; TelCove; Adelphia Business Solutions October 1998 - June 2002
Lockheed Martin October 1996 - October 1998
Boeing November 1988 - September 1996
Skills
Fiber Optics, Mobile Communications, Unix, ATM networks, UMTS, TCP/IP, LAN-WAN, LTE, RF Engineering, Wireless, Microwave, Data Center, Network Design, GSM, RF design, RF Planning, LAN/WAN, HTML + CSS, 3GPP, C++, Java, SQL, Matlab, Visual Basic, Visio, Access, Microwave Systems, Satellite Communications, AutoCAD, Antenna Design, DC Power, RF Test, Troubleshooting, Network Engineering, Computer Network..., Telecommunications, CDMA, Testing, Ethernet, RF, Integration, Mobile Devices, WAN, Provisioning, SDH, Networking, GPRS, Cellular Communications, 4G, WiMAX
Education
Seattle Pacific University 2009 — 2014
B.S., Electrical Engineering
Washington State University 1992 — 1996
Electrical Engineering
Oregon State University 1974 — 1978
B.S., Animal Science
T-Mobile USA 2007 - Present
Cingular Wireless November 2003 - August 2005
AT&T Wireless 1995 - 2005
Skills
Wireless, LTE, Telecommunications, RF Engineering, UMTS, Cellular Communications, 4G, GSM, Mobile Devices, 3G, CDMA, Network Design, Computer Network..., IP, Program Management, Product Management, Integration, Wireless Networking, VoIP, Team Leadership, Switches, Network Engineering, Cross-functional Team..., WiMAX, Project Planning, Strategy, Power Systems, Power Generation, Leading..., Creative Strategy
Education
Seattle University 1993 — 1995
Bachelor’s Degree, Electrical Engineering
North Seattle Community College 1988 — 1992
Associates Degree, General Studies
FedEx Office September 2014 - Present
T-Mobile February 2014 - September 2014
T-Mobile April 2013 - January 2014
Target Mobile/Subdivision of RadioShack January 2010 - March 2013
SC Kiosks/Subdivision of RadioShack January 2008 - January 2010
T-Mobile USA January 2006 - January 2007
Skills
Sales Management, Sales Operations, Sales, Business Development, New Business Development, Management, Strategy, Recruiting, Operations Management, Negotiation, Training, Customer Service, Wireless, Multi-Unit Management, Loss Prevention, Store Management, Store Operations, Pricing, Merchandising, Visual Merchandising, Driving Results, New Store Development, Retail, Time Management, Hiring
Education
Mt. San Antonio College 2010 — 2014
GLENDORA HIGH SCHOOL 2000 — 2004
High School Diploma
T-Mobile USA April 2011 - Present
Wells Fargo Bank January 2010 - March 2011
T-Mobile USA June 2008 - January 2010
Microsoft March 2008 - June 2008
Polaris Software Lab June 2006 - January 2008
Igenesis Software Services February 2004 - March 2006
Skills
Testing, Test Planning, Test Automation, Test Management, Management, SDLC, Six Sigma, Quality Assurance, Software Development, Quality Center, Unix, Telecommunications, Mobile Devices, Scrum, Software Quality..., Data Warehousing, Software Project..., GSM, SharePoint, Manual Testing, LTE, Oracle, PMP, Microsoft SQL Server, QTP, Integration, System Testing, Agile Methodologies, Requirements Analysis, XML, User Acceptance Testing, OAuth, Non-OAuth,...
Education
6Sigma 2009 — 2010
Six Sigma Green Belt Professional
University of Madras 2003 — 2006
Master of Computer Applications (MCA), Computer Programming, Specific Applications
National Institute of Information Technology 2002 — 2005
GNIIT, Computer Applications
Mosaic Sales Solutions January 2015 - Present
Creative Channel Services April 2014 - December 2014
Neckbuds July 2009 - April 2014
MarketStar 2012 - 2013
Alert Cellular November 2008 - July 2009
T-Mobile USA March 2002 - November 2008
Cellhire USA 1997 - 2001
WorldCom 1992 - 1994
Xerox 1988 - 1992
Skills
Wireless, Sales, Sales Management, Leadership, Telecommunications, Mobile Devices, Competitive Analysis, Product Marketing, Sales Process, Account Management, B2B, Product Management, Direct Sales, Solution Selling, Customer Retention, Selling, Business Development, Customer Satisfaction, Sales Operations, Training, Marketing Strategy, Management
Education
Morehouse College 1981 — 1986
BA, Psychology
Morehouse College 1981 — 1985
Bachelor of Arts, Psychology
iBwave Solutions Inc. October 2012 - Present
iBwave Solutions Inc. October 2010 - October 2012
Advanced RF Technologies January 2008 - October 2010
T-Mobile USA 2004 - 2007
MobileNet Services 2004 - 2005
WFI March 2004 - July 2004
Comarco Wireless Technologies November 1999 - September 2002
Skills
Wireless, RF Engineering, LTE, CDMA, RF, WCDMA, WiMAX, GSM, Cellular Communications, 3G, Optical Fiber, Telecommunications, 4G, Microwave, UMTS, Wireless Networking, WiFi, HSPA, Antennas, EVDO, Network Optimization, Network Design, Mobile Devices, Mobile Communications, GPRS, Mobile Technology, Wireless Broadband, 2G, IP, VoIP, Ethernet, SDH, Backhaul, Fiber Optics, Broadband, Optimization, Transmission, MapInfo, Edge, WLAN, 3GPP, Sales Engineering
Education
Northwestern University 1995 — 1999
Bachelor's of Science
San Fernando High School 1992 — 1995
T-Mobile USA 2011 - 2014
Harris Connect February 2010 - August 2011
2econdMeta March 2008 - February 2010
KONA GRILL / MANUEL’S 2006 - 2008
Pre-Paid Legal Services, Inc. ( now known as Legal Shield ) 2002 - 2006
Skills
Technology Sales, New Business Development, Strategic Sales Planning, Team Building &..., Customer Service, Consultative &..., Client Relationship..., Account Management, Staff Coaching and..., Inbound & Outbound Sales, Teaching, Lead Generation, Software as a Service, Public Speaking, Leadership, SaaS, Sales, CRM, Sales Plan, Team Building, Sales Management, Direct Sales, Training, Salesforce.com, Team Leadership, Pre-sales, Sales Operations, Business Relationship...
Education
New York Institute of Technology
Bachelor of Fine Arts (B.F.A.), Communication Arts - Film & Television
New York University, Tisch School of the Arts, Film & Television
HomeSmart Realty March 2015 - Present
Gysin Realty Group, LLC 2014 - March 2015
Verizon Wireless November 2013 - March 2014
T-Mobile USA January 2007 - October 2013
Good Samaritan Regional Medical Center February 2006 - November 2006
T-Mobile USA January 2002 - September 2003
Kmart, Sears, Roebuck and Co. October 1999 - January 2002
Big K October 1999 - January 2002
Foot Locker October 1998 - June 1999
Skills
Telecommunications, Sales Operations, Account Management, Solution Selling, Wireless, Sales Management, Customer Retention, Sales Process, Sales, Customer Satisfaction, Salesforce.com, B2B, Call Center, Cellular Communications, Sales Presentations, M2M, Customer Experience, New Business Development, Channel, Customer Service, Call Centers, CRM, Management, Retail, Time Management, Pricing, Selling, Merchandising, Channel Partners, Managed Services, Product Marketing, Lead Generation, Building Relationships, Unified Communications, Product Management, Key Account Management, Selling Skills, Real Estate, Investment Properties
Education
Western Oregon University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Western Oregon University 2009 — 2011
Bachelor of Science of Business Administration, Business, Management, Marketing, and Related Support Services
Oregon State University, College of Liberal Arts 2005 — 2009
Bachelor of Science of Business AdministrationBachelor of Science, Psychology
Oregon State University 2004 — 2009
Bachelor of Applied Science (BASc), Psychology
Chemeketa Community College Student 2003 — 2005
Transfer Degree, Business, Management, Marketing, and Related Support Services
Montgomery County Community College October 2014 - Present
LabCorp May 2014 - September 2014
Meitz Family Chiropractic March 2013 - June 2014
Flextronics January 2012 - September 2012
IKEA March 2011 - October 2011
AT&T August 2008 - January 2010
T-Mobile USA October 2006 - February 2008
Regal Entertainment Group March 2004 - October 2005
Skills
Leadership, Medical Laboratory..., Chemistry, Immunohematology, Hematology, Clinical Microbiology, Human Anatomy, Human Physiology, Sales, Retail, Microsoft Office, Social Networking, Customer Service, PowerPoint, Selling, Social Media, Outlook, Editing, Sales Operations, Training, Time Management, Microsoft Word, Phlebotomy
Education
Montgomery County Community College 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Medical Laboratory Technician, 3.3 GPA
Lincoln Tech. Institute 2006 — 2006
Diploma, Medical/Clinical Assistant
Norristown Area High School 2001 — 2005
High School Diploma, c/o 2005
Money Tree Software January 2009 - Present
TEKFAB, Inc. April 2008 - Present
Money Tree Software January 2009 - January 2012
T-Mobile, USA January 2003 - March 2007
Skills
Customer Service, Call Center, Outlook, Insurance, Call Centers, 401k, Portfolio Management, Strategic Planning, Investments, Accounting, Financial Analysis, Budgets, Nonprofits, Personal Finance, Financial Services, Strategic Financial..., Executive Management, Cash Flow, Asset Allocation, Business Analysis, Risk Management, Training, Finance, Fixed Annuities, Project Management, Wealth Management, Integration, Customer Service..., Concur
Education
Oregon State University-Cascades Campus 1999 — 2003
Jordan Essentials Bath Body & Spa August 2012 - Present
Dale's Roofing Inc. March 2014 - December 2014
Express Employment Professionals-ANPAC January 2014 - March 2014
Henry's Towing Service June 2013 - August 2013
Ozarks Technical Community College October 2012 - May 2013
Midwest Metro April 2012 - August 2012
General Pet Inc August 2011 - March 2012
O'Reilly Auto Parts February 2011 - June 2011
Rapid Robert's Inc October 2009 - February 2011
T-Mobile USA April 2008 - October 2009
Skills
General Office Duties, Accounting, Reception, Accounts Payable, Invoicing, Microsoft Excel, Customer Service, Time Management, Filing, Accounts Receivable, QuickBooks, Spreadsheets, Payroll, Fax, Account Reconciliation, Data Entry, General Ledger, Outlook, Access, PeopleSoft, Bookkeeping, Inventory Management, Auditing, Blogging, Social Media, Social Networking, Dispatching, 10 Key, Employee Benefits, Microsoft Office, Event Planning, Troubleshooting, Social Media Marketing
Education
South University-Savannah Online 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Ozarks Technical Community College 2009 — 2013
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
VEGA Americas, Inc. May 2015 - Present
DriveTime September 2012 - April 2015
Avon February 2007 - September 2013
T-Mobile USA November 2003 - October 2011
Mc Donalds February 1997 - November 2003
Skills
Training, Leadership Development, Leadership, Sales, Employee Training, Project Planning, Customer Satisfaction, Customer Service, Recruiting, Team Leadership, Merchandising, Event Planning, Social Networking, Process Improvement, Microsoft Office, Business Development, Social Media, Microsoft Excel, PowerPoint, Advertising, Underwriting, Educational Leadership, Internal Audit, Management, Team Building
Education
Northern Kentucky University 2002 — 2005
Bachelor of the Arts, Elementary Education
University of Cincinnati 1998 — 2001
Associate of the Arts, Education
TalentWise Inc. April 2013 - June 2014
Step Up Mobile November 2012 - April 2013
T-Mobile September 2010 - June 2012
T-Mobile USA February 2003 - August 2010
Xylo January 1999 - January 2003
Food.com September 1996 - January 1999
Skills
Cross-functional Team..., Vendor Management, Program Management, Strategy, Management, Leadership, Customer Experience, Sales Operations, Operations Management, Change Management, Project Management, Business Process, Product Development, Process Improvement, Training, Mobile Devices, Start-ups, Telecommunications, Human Resources, Data Center, Contract Negotiation, Account Management, Budgets, Wireless, Project Planning, Customer Service, Team Leadership, CRM, Retail Marketing, Contract Management, Helping Clients Succeed, Strategic Planning, Recruiting, Business Development, Retail, Sales, Integration, Product Management, Business Analysis, P&L Management, Competitive Analysis, Merchandising, Team Building, Customer Retention, Customer Satisfaction, Forecasting, Call Centers, Care Operations, Salesforce.com...
Education
Montana State University-Billings 1990 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Management and Strategy Institute
Change Management Certification
Management and Strategy Institute
Lean Six Sigma Professional Certification
Salesforce
Certified Administrator
inContact July 2015 - Present
SolarWinds December 2014 - July 2015
Gild July 2014 - November 2014
Signature Products Group August 2012 - June 2014
BizCom Wireless October 2010 - June 2014
Adobe -Omniture Business Unit January 2011 - July 2012
T-Mobile USA April 2009 - October 2010
American Whu-Hitu 2004 - 2010
Skills
Web Analytics, SEO, A/B testing, Merchandising, Sales Process, Marketing Strategy, SaaS, Lead Generation, Analytics, Omniture, Channel Sales, Channel Partners, Channel Strategy, Enterprise Technology..., Online Advertising, Saleforce.com, Salesforce.com, Sales, Management, Sales Management, Enterprise Software, Marketing, Strategy, Juggling, Dog Walking, Circus Arts, Leadership
Education
New Mexico State University 1999 — 2000
Associate, Business Management
Salt Lake Community College 1998 — 1999
Associate of Science, Business Administration; Business Management
Cottonwood High School 1994 — 1997
HS Diploma
Comcast Spotlight April 2013 - Present
Self Employed June 2009 - Present
Comcast Spotlight June 2011 - April 2013
Comcast Cable August 2010 - February 2011
ACS, a Xerox Company February 2009 - July 2010
Volt Management Group July 2008 - January 2009
T-Mobile USA December 2007 - July 2008
Sitel October 2006 - October 2007
Skills
Marketing Strategy, Digital Marketing, Advertising, Microsoft Office, Social Media, Training & Development, Advertising Sales, Tech Savvy, Critical Thinking, Cold Calling, Project Planning, Sales Presentations, Presentation Preparation, Research, Account Management, Business Planning, Proposal Writing, New Business Development, Analysis, Budgeting, Market Research, Online Marketing, Excel, Customer Service, Strategic Planning, Negotiation, Lead Generation, Online Advertising, Marketing Communications, Outlook, PowerPoint, Problem Solving, Word, Consultative Selling, Forecasting, Selling, Social Media Marketing, Management, Project Management, Sales, Integrated Marketing
Education
New Mexico State University 2005 — 2007
In Progress, Business, Psychology
Oñate High School 2002 — 2005
IBM Global Process Services October 2012 - Present
T-Mobile March 2003 - December 2012
T-Mobile USA June 2003 - June 2012
Qwest February 2002 - October 2002
RCN/STARPOWER March 2001 - November 2001
Teleglobe Business Solutions (Formally known as Telco) November 1997 - December 2000
TELEGLOBE BUSINESS SOLUTIONS November 1997 - December 2000
Intelidata February 1995 - August 1997
INTELIDATA CORPORATION February 1995 - August 1997
CONGRESSIONAL ACCESS COMPANY April 1988 - November 1996
Skills
Telecommunications, Microsoft Office, Microsoft Excel, Team Leadership, Customer Service, Client Issue Resolution, Communication, Bill Review, Research, Analysis, Coaching, Government, Leadership, Microsoft Word, Teamwork, Troubleshooting, Call Centers
Education
Northern Virginia Community College 2000 — 2000
no degree, iNet+ Course
New Jersey City University 1973 — 1977
Bachelor of Arts (B.A.), Biology, General
New Jersey City University 1973 — 1977
Bachelor's degree, Biology/Biological Sciences, General, B
Jersey City State College
BA, Biology
Northern Virginia Community College
Northern Virginia Community College
Biology/Biological Sciences, General
T-Mobile USA 2008 - Present
Symantec October 2005 - April 2008
Symantec August 2005 - April 2008
Skills
Perl, Architecture, Java, System Architecture, Software Engineering, Software Development, Linux, HTML, Architectures, Unix, Agile Methodologies
Education
University of Washington 2001 — 2005
Bachelor of Art, Computer Science
North Seattle Community College 2001 — 2003
University of Washington March 2011 - August 2012
Basic Studies Volunteer Tutoring Program January 2011 - March 2011
Franklin High School January 2011 - January 2011
Garfield High School 2011 - 2011
Cleveland High School September 2010 - October 2010
KBA, Inc. May 2009 - October 2010
Camp Dresser McKee Inc. September 2006 - December 2008
Zetron: Mission-Critical Communication Systems May 2006 - July 2006
T-Mobile USA September 2005 - June 2006
Garry Struthers Associates, Inc. June 2005 - September 2005
Skills
Program Management, Newsletters, Editing, Proposal Writing, Creative Writing, English Language..., Marketing, Technical Writing, Multicultural Education, Advertising, Leadership, Teaching, PowerPoint
Education
Universiy of Washington 2011 — 2013
Master in Teaching, Secondary English/Language Arts
Seattle Central College 2011 — 2011
Continued Education, ESL (English as a Second Language) Reading/Language Arts
Northwestern State University 2001 — 2003
Master of Arts, 20th Century Literature
University of Louisiana at Monroe 1995 — 2000
Bachelor of Arts, Literature with a minor in History
T-Mobile USA 2007 - Present
T-Mobile March 2000 - Present
T-Mobile Wireless September 2004 - September 2006
T-Mobile Wireless March 2000 - September 2004
Merrill Lynch March 1996 - September 1999
Cosmair Inc August 1989 - January 1996
Skills
Troubleshooting, Networking, IP, Network Administration, Computer Network..., Telecommunications, Software Installation, Network Design, Disaster Recovery, Hardware, LTE, ATM networks, Wireless, T1, Switches
Education
Devry University North 2009 — 2013
Bachelor, network and communication management
Bound Brook High School
High School Diploma
Cittone Institute
Electronics and Computer Technology
New Jersey Institute of Technology
PC-Age Computer Training
Asurion July 2012 - Present
Puget Sound Chapter, Project Management Institute July 2011 - June 2013
Solavei May 2012 - July 2012
iSoftStone July 2011 - May 2012
Puget Sound Chapter of Project Management Institute (PMI) July 2010 - August 2011
T Mobile USA October 2008 - July 2011
T Mobile USA April 2009 - January 2010
SNAPin Software January 2008 - September 2008
AMDOCs Qpass, Inc. January 2004 - October 2007
AT&T Wireless March 1999 - December 2003
Skills
Program Management, PMP, Business Intelligence, Project Management, Wireless, PMO, CRM, Management, Business Development, Strategy, Strategic Partnerships, Enterprise Architecture, Project Planning, Leadership, Business Process, Enterprise Software, Product Development, Account Management, Service Delivery, Telecommunications, Management Consulting, Cloud Computing, Product Management, Integration, Mobile Devices, P&L Management, Pre-sales, Software Development, Vendor Management, Scrum, Outsourcing, Project Delivery, Process Improvement, Start-ups, Requirements Analysis, Project Portfolio..., Business Process..., SDLC, Business Analysis, IT Management, Cross-functional Team..., Requirements Gathering, Software Project..., SaaS, Training, Professional Services, Solution Architecture
Education
Oregon State University 1987 — 1990
BS EE
Catholic Junior College, Singapore
Sprint February 2014 - Present
Black & Veatch March 2012 - February 2014
Black & Veatch December 2010 - March 2012
Logic Solutions Consulting, LLC April 2005 - January 2011
T-Mobile, USA January 2005 - April 2005
T-Mobile December 1999 - January 2005
Fragomen, Del Rey, Bernsen, & Loewy September 1998 - November 1999
Mr. Tuxedo, Inc. September 1995 - September 1998
Skills
4G, LTE, GSM, Contract Negotiation, 3G, Real Estate, Project Management, RF Engineering, Commercial Real Estate, Lease Negotiations, Ethernet, Legal Assistance, CASPR, Quickbase, Siterra, Treeve, Zoning, Permitting, SMS, Site Acquisition, Wireless, UMTS, Negotiation, Vendor Management, Network Design, Site Development, System Deployment, Telecommunications, Contract Management, Construction, Management, Leadership, Budgets
Education
Seton Hall University 1991 — 1995
BA, Criminal Justice
Seton Hall University 1991 — 1995
Minor, Psychology & Sociology
Seton Hall University 1991 — 1995
Certificate in Business, W. Paul Stillman Certificate in Business, January 1995
Member of the Clark Township Zoning Board
Montclair State University
Credits completed toward Masters in Legal Studies
Notary Public – Union County, New Jersey
Apple July 2012 - Present
T-Mobile USA June 2008 - July 2012
Bank of America January 2006 - May 2007
Cingular Wireless April 2004 - June 2005
Nextel Communications/ Ibase Consulting November 2003 - April 2004
Development September 2002 - May 2003
Skills
Various Microsoft &..., Lotus Applications..., Oral/Written..., Wireless Switch..., Wireless, Networking
Education
North Lake College
no, Electrical Engineering; Network Engineering
Prairie View A&M University
Electrical Engineering; Network Engineering
South Oak Cliff High School
yes, Basic Studies
Strong-Bridge LLC April 2012 - Present
Microsoft Corporation November 2010 - February 2012
T-Mobile USA June 2007 - November 2010
T-Mobile USA July 2003 - June 2007
VoiceStream - T-Mobile USA September 2001 - July 2003
Entricom June 2000 - July 2001
McCaw Cellular / AT&T Wireless January 1990 - January 1999
Skills
Customer Experience, Ecosystem Services, Multi-channel Marketing, Digital Strategy, Digital Marketing, Strategic Consulting, Management Consulting, Strategic Thinking, Strategy Development, E-commerce, Online Advertising, Search Advertising, Organic Search, Marketing Strategy, Marketing Communications, Product Marketing, Mobile Communications, Mobile, Wireless, Mobile..., Telecommunications, Multi-channel Retail, Online User Experience, Online Branding, Web Design, Web 2.0, Website Development, CRM software, Microsoft, Social Media Marketing, Social Marketing, Customer Focus, Customer Relations, Customer Satisfaction, Customer Retention, Customer Acquisition, Customer Engagement, Customer Loyalty, Campaign Management, Campaign Planning, Campaign Strategy, Campaign Design, Campaign Creation, Campaign Execution, Campaign Optimization, Landing Page..., Project Portfolio..., Cross-functional Team..., Thought Leadership, Strategic Leadership
Education
Montana State University-Billings 1984 — 1989
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Eastern Montana College
ACA Division - King County Department of Public Defense April 2015 - Present
Pierce County Department of Assigned Counsel June 2014 - December 2014
National Black Law Students Association 2012 - 2013
Ronald A. Peterson Law Clinic August 2012 - December 2012
Public Defender Service June 2012 - August 2012
T-Mobile USA June 2011 - August 2011
U.S. House of Representatives - Committee on Oversight and Government Reform April 2009 - June 2010
U.S. House of Representatives - Rep. Edolphus Towns (NY - 10) June 2008 - April 2009
ACLU January 2007 - February 2007
Washington D.C. City Council May 2005 - May 2006
Skills
Private Investigations, Legislative Research, Legal Research, Strategic Leadership, Legal Writing, Westlaw, Politics, Legislative Relations, Hearings, Corporate Law, Intellectual Property, Public Policy, Research, Policy, Litigation, Public Speaking, Policy Analysis
Education
Seattle University School of Law 2010 — 2013
Law
New York University 2006 — 2006
Study Abroad Progam, Athens, Greece, Modern Greek Language and Literature
Oberlin College 2004 — 2008
Bachelor's of Arts, Politics
Sidwell Friends School
Calyx Software September 2012 - Present
T-Mobile USA July 2007 - June 2012
American Airlines Center 2005 - 2007
Skills
Troubleshooting, Microsoft Office, Multi Tasking, Networking, Technical Support, Servers, Team Leadership, Technical Writing, Customer Satisfaction, Customer Service, Training, Leadership, Teamwork, Windows 7, Microsoft SQL Server, Expert knowledge of..., Multimedia, Outlook
Education
Mountain View College 2013 — 2015
Associates Degree in IT Support and Administration, Information Technology
University of North Texas 2001 — 2005
Bachelor of Arts (B.A.), Radio, Television, and Film
T-Mobile USA April 2008 - Present
IBM April 1990 - March 2008
Aventive June 2000 - February 2001
Skills
Enterprise Architecture, SOA, Solution Architecture, SaaS, Weblogic, Spring, Web Services, Agile Methodologies, Java Enterprise Edition, SDLC, Software Engineering, Mobile Applications, Distributed Systems, Agile Project Management, Scrum, System Architecture, SOAP, Integration, Software Development, Architectures
Education
Pennsylvania State University 1985 — 1987
MS, Computer Science
University of Pittsburgh 1980 — 1982
MS, Applied Mathematics
National Taiwan University 1974 — 1978
BS, Mathematics
Active Data March 2015 - Present
Lehigh Valley Health Network-KForce February 2015 - March 2015
Kforce Technical Staffing November 2014 - January 2015
Muhlenberg College January 2013 - January 2015
T-Mobile USA January 2009 - June 2012
Verizon Wireless January 2006 - January 2008
Verizon Wireless January 2004 - January 2006
AT&T Wireless January 1999 - January 2004
Skills
Wireless, Telecommunications, Mobile Devices, Sales, Account Management, Call Center, Solution Selling, M2M, Direct Sales, 4G, LTE, Cellular Communications, Training, Management, Call Centers, Sales Operations, Microsoft Office, Troubleshooting, Customer Service
Education
Muhlenberg College 2013 — 2014
Bachelor's degree, Information Systems
University of Phoenix 2005 — 2006
Business Management
Millersville University 1998 — 1999
Communication
Catasauqua High School 1994 — 1998
Continental Structural Plastics August 2014 - Present
Continental Structural Plastics July 2011 - July 2014
T-Mobile USA July 2004 - July 2010
T-Mobile July 1998 - December 2003
Skills
Telecommunications, Customer Retention, Management, Sales Operations, Wireless, Customer Experience, Process Improvement, Data Modeling, SQL*Plus, Data Warehousing, Data Marts, Access, VBA, MSQuery, MS Excel Pivot Tables, PowerPivot, iRise, Prezi, Hyperion Reports, Forecasting, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, SPSS, Oracle, Break-even Analysis, Sales, Retail, Analysis
Education
Walsh College of Accountancy and Business Administration 2014 — 2015
MSIS, Computer and Information Systems Security/Information Assurance
Walsh College of Accountancy and Business Administration 2011 — 2013
BBA-BIT, Business Information Technology
Oakland Community College 2008 — 2011
ACC.ABA, Business - Concentrated in Accounting
Ericsson January 2014 - Present
Ericsson February 2012 - January 2014
Ericsson Inc. November 2010 - January 2012
BCI Communications 2007 - 2010
T-Mobile USA 1999 - 2007
Al Babtain LeBLANC Telecommunication System Ltd. 1995 - 1998
Skills
National Athlete, University & state gold..., Sprinter, long jump, GSM, UMTS, Rollout, WiMAX, 3G, LTE, Telecommunications, 4G, CDMA, Wireless, 2G, Cellular Communications, Microwave, BSS, Integration
Education
Osmania University 1988 — 1992
BS, Civil Engineering
St. Aloysius high school 1986 — 1988
High school
T-Mobile 2014 - Present
Simplicity Consulting 2014 - 2014
Pexelz, LLC 2013 - 2013
T-Mobile USA 2002 - 2012
Starbucks Coffee Company 1996 - 1998
Generra Sportswear 1991 - 1993
Bank of Tokyo-Mitsubishi 1988 - 1991
Skills
Mobile, Wireless, Telecommunications, Customer Experience, Product Marketing, Cross-functional Team..., Mobile Technology, Strategic Partnerships, Customer Retention, Go-to-market Strategy, Segmentation, Competitive Analysis, Cellular Communications, Vendor Management, Mobile Devices, Business Strategy, Marketing, Customer Insight, Strategy, B2B, Product Management, Market Research, Sales Operations, Marketing Management, Mobile Marketing, Wireless Marketing, Start-ups
Education
University of Washington, Jackson School of International Studies 1994 — 1996
Master of Arts (MA), International Studies, Political Economics
University of Washington, Michael G. Foster School of Business 1993 — 1995
Master of Business Administration (MBA), International Marketing
Oregon State University 1983 — 1988
Bachelor of Arts (BA), Business Administration, Japanese, Economics, Statistics/Computer Science
T-Mobile November 2014 - Present
T-Mobile USA July 2011 - November 2014
T-Mobile June 2010 - July 2011
T-Mobile April 2008 - June 2010
Aditi Technologies, USA February 2006 - April 2008
Microsoft 2006 - 2008
Cognizant Technology Solutions 2004 - 2006
Satyam Computer services Limited 2000 - 2004
Client: SmartStream Technologies thru Satyam Computer Services April 2002 - March 2003
CMC Ltd May 1998 - October 2000
Skills
Agile, Scrum, Solution Architecture, SOA, Business Management, .NET, SQL Server, Web Services, C#, Java, Software Development, ASP.NET, Architecture, Requirements Analysis, WCF, SQL, AJAX, UML, Design Patterns, Databases, Telecommunications, IIS, Microsoft SQL Server, Agile Methodologies, HTML5 and CSS3, Integration, SDLC, Oracle, Software Project..., SOAP, Business Intelligence, XML, PL/SQL, Agile Project Management, System Architecture, Enterprise Architecture, Java Enterprise Edition, Technical Leadership, Visual Basic, Software Design, Unix, Software Engineering, Weblogic, Spring, Data Warehousing, EAI, Tomcat, Web Applications, Hibernate, Data Modeling
Education
Carnegie Mellon (ISRI) 2013 — 2013
Architecting Software Intensive Systems, Architecting Software Intensive Systems
Osmania University 1999 — 2001
Master of Technology, Computer Science Engineering
Vasavi College of Engineering, Hyderabad 1993 — 1997
Bachelor of Engineering (BE), Mechanical Engineering
Margadarshi Jr College, Karimnagar 1990 — 1992
CMC Ltd
Post Graduate Course in Computer Applications (PGCCA), Computer Software Engineering, A
Social Seniors Networks September 2012 - March 2015
Go Wireless Inc. November 2011 - April 2012
MetroPCS July 2008 - November 2009
AT&T Wireless March 2008 - June 2008
Mercedes-Benz of Westwood October 2007 - March 2008
T-Mobile USA March 1998 - September 2007
W.I.L.D. Radio 1090 June 1992 - March 1998
Tweeter Etc. / Cookin' Audio-Video September 1987 - March 1998
Skills
Sales Management, Multi-Store Operations, Building High..., District Management, Wireless Management, Daily Operations..., Sales, KPI Implementation, Team Leadership, Social Media Marketing, World Class Customer..., Interpersonal Leadership, Performance Metrics, Quota Achievement, New Business Development, Staff Development, Sales Hiring, Committed to..., Profit Maximization, High-Impact Sales..., Recruiting, Oral & Written..., Community Outreach, Computer Proficiency, Sales Operations, Fast Paced Environments, Team Building, Training, Outstanding Time..., Independent Thinking, High Level of Initiative, Written & Oral..., Telecommunications, Radio Host, Radio Broadcasting, Music Production, Radio Advertising, Success Oriented, Top Producer, Solution Focused, Result Oriented, Competitive, Retail Sales
Education
Northeastern University
Business Administration
T-Mobile USA Sr. ADRT-Mobile2002 - Present
Cingular 2001 - 2003
Cingular Wireless 2000 - 2002
Olan Mills 1999 - 2000
Education
Oakton Community College 1996 — 1999
Mozart
Expedia April 2013 - Present
Expedia 2010 - April 2013
T-Mobile USA July 2007 - February 2010
Washington Mutual November 2006 - July 2007
Amirit Technologies April 2006 - October 2006
Citigroup February 1997 - April 2006
Skills
ITIL, Crisis Management, Customer Service, Policy Analysis, Business Process, Process Engineering, Banking, First Aid, Cpr Certified, Business Continuity, Risk Assessment, Risk Management, Risk Mitigation, Incident Management, Risk, Compliance, Emergency Management
Education
University of Phoenix 2005 — 2007
M.B.A, Business Administration
Northwood University 2001 — 2003
B.B.A, Management
Citi June 2014 - Present
NAAAHR-Tampa Chapter January 2013 - Present
Feet Poetry Dance and fitness May 2010 - Present
Friendship Community Care Organization February 2010 - June 2014
ConAgra Foods May 2008 - February 2010
T-Mobile USA September 2005 - June 2008
PCS Wireless 2005 - 2005
bisk education 2003 - 2005
Capital One May 1995 - March 2003
nokia 2003 - 2003
Skills
Personnel Management, Instructional Design, Coaching, Adult Education, Employee Relations, New Hire Orientations, Performance Management, HRIS, Employee Engagement, Human Resources, Leadership Development, Program Management, Process Improvement, Training, Organizational..., Employee Training, Workforce Planning, Recruiting, Conflict Resolution, Team Building, Management, Talent Management, Succession Planning, Onboarding, Time Management, Management Development, Staff Development, Deferred Compensation, Interviews, Organizational...
Education
Nova Southeastern University 2005 — 2007
Masters Degree, Human Resources
University of Phoenix 2001 — 2004
Bachelors, Business managment
University of Phoenix 2001 — 2003
Bachelors, Business management
Hillsborough High School 1975 — 1978
T-Mobile USA July 2012 - Present
Deutsche Telecom AG August 2010 - August 2012
T-Mobile June 2009 - June 2010
T-Mobile October 2003 - June 2009
Skills
Telecommunications, Wireless, Mobile Devices, Account Management, M2M, Solution Selling, Direct Sales, Customer Retention, Product Management, VoIP, Mobile Technology, Salesforce.com, Cellular Communications, Customer Experience, New Business Development, Mobile Communications, Managed Services
Education
Ohio University 1995 — 2000
Premise Health June 2014 - Present
Emdeon Business Services January 2005 - Present
Emdeon April 2005 - June 2014
T-Mobile March 2002 - March 2005
T-Mobile USA January 2002 - January 2005
Skills
HL7, Healthcare Information..., HIPAA, EDI, Revenue Cycle, SDLC, Visio, Healthcare, Integration, Software Documentation, SQL, X12, Health Information..., EHR, ICD-10, Call Centers
Education
Nashville State Community College 2003 — 2003
Antioch High School
Honors Diploma
Buell Consulting Inc. January 2014 - October 2014
T-Mobile July 2013 - January 2014
T-Mobile March 2012 - June 2013
T-Mobile May 2010 - March 2012
T-Mobile USA October 2008 - March 2012
T-Mobile USA August 2006 - October 2008
T-Mobile USA January 2005 - August 2006
T-Mobile USA March 2001 - August 2004
VoiceStream Wireless January 1999 - February 2001
Omnipoint Communications January 1997 - January 1998
Skills
Wireless, Site Acquisition, Zoning, Integration, Project Management, Leases, Telecommunications, Cross-functional Team..., Networking, Management, Cellular Communications, LTE, Construction, RF, Site Development, Contract Management, 4G, CDMA, 2G, 3G, Microwave, Testing, Program Management, Wireless Networking, T1, Engineering, Contract Negotiation, Vendor Management, Location Intelligence, UMTS, Mobile Devices
Education
Barrington High School
Diploma
Harper Community College
Oakton Community College
Oxford Global Resources November 2014 - Present
Liberty Mutual Insurance 2010 - October 2014
T-Mobile USA January 2008 - January 2010
Sears Holdings Corporation January 2005 - January 2008
Skills
People Skills, Highly detail oriented, Telecommunications, Sales Presentations, Critical Thinking, Work Ethic, New Business Development, Business Ethics, Team Leadership, Leadership, Team Building, Teamwork, Sales Management, Risk Management, Sales, Customer Service, Property & Casualty...
Education
University of Oklahoma 2003 — 2009
B.A., M.A., History
Oregon State University
Oregon State University
T-Mobile USA September 2004 - Present
RevX Inc October 2000 - April 2004
Archimedes Software Europe, BV May 1998 - September 2000
Acropolis Kenya Limited 1994 - 1998
Skills
Computer Systems..., Requirements Analysis, Requirements Gathering, Business Analysis, Requirements Management, Requirement..., Software Requirements, Functional Requirements, System Requirements, Program Management, Team Leadership, Elicitation, Process Improvement, Resource Management, Business Process..., Business Process Design, Waterfall, User Acceptance Testing, Billing Systems, Data Modeling, SDLC, Databases, Testing, ITIL, Software Documentation, Agile Methodologies, MS Project, Software Project..., Cross-functional Team..., SharePoint, Integration, Systems Analysis, Telecommunications, Business Requirements, PMO, Visio, Functional..., Solution Architecture, Business Process, Project Portfolio...
Education
Moi University 1989 — 1992
BSc
iPipeline December 2013 - Present
Aplifi July 2013 - December 2013
Aplifi December 2011 - July 2013
Florida Career College September 2010 - June 2011
Florida Power & Light August 2009 - September 2010
Verizon February 2006 - February 2009
T-Mobile February 2004 - February 2006
T-Mobile USA January 2002 - February 2004
Skills
Visio, SharePoint, Unix, SDLC, Microsoft SQL Server, Quality Center, Agile Methodologies
Education
Nova Southeastern University
Master of Business Administration (MBA)
American Intercontinental University
Bachelor of Science, Business Administration; Marketing
Nova Southeastern University
ALCATEL ONETOUCH May 2013 - Present
Samsung Telecommunications America May 2008 - May 2013
T-Mobile USA February 2006 - May 2008
T-Mobile USA August 2000 - February 2006
Inet (now Tektronix) February 1999 - August 2000
Laboratories for Information Technology May 1997 - July 1998
Guangdong Post and Telecom Technical Center July 1993 - October 1994
Skills
Wireless, Mobile Devices, UMTS, LTE, Telecommunications, GSM, CDMA, 4G, Mobile Technology, Product Management, Mobile Communications, GPRS, 3GPP, Product Lifecycle..., Strategy, WiMAX, WCDMA, Android, IP, Testing, 3G, Cellular Communications, HSPA, WiFi, RF
Education
National University of Singapore 1994 — 1997
Master Engineering
South China University of Technology 1989 — 1993
B.Eng
Strong-Bridge Consulting 2015 - Present
T-Mobile USA May 2014 - January 2015
T-Mobile USA September 2010 - April 2014
T-Mobile USA February 2006 - September 2010
Molson Coors January 2005 - January 2006
Molson Coors May 2003 - December 2004
Molson Coors February 2001 - April 2003
Unilever Bestfoods May 1997 - January 2001
Unilever Bestfoods May 1997 - January 2001
Unilever Bestfoods May 1997 - January 2001
Skills
Product Management, Management, Business Analysis, Business Process..., SAP, Project Management, Cross-functional Team..., Business Process, Technology Integration, Leadership, Change Management, Vendor Relationship..., Business Issue Analysis..., Telecommunications, Strategy, Enterprise Software, Training, Finance, Business Requirements, Business Process..., New Product Cost..., System Impact Analysis, Budget & Forecast..., World Class Team..., Business Requirements..., Vendor Negotiations &..., Organizational Change..., UAT Test Planning &..., Performance Dashboards, Customer Service, Cost Accounting, Mobile Technology
Education
Northern Illinois University
Bachelors in Accountancy
Rock Valley College
Associates of Arts
T-Mobile September 2011 - Present
T-Mobile USA May 2010 - September 2011
T-Mobile USA March 2009 - May 2010
T-Mobile USA May 2008 - March 2009
Center Partners Inc August 2006 - May 2008
Center Partners INC March 2006 - August 2006
Center Partners Inc November 2005 - March 2006
Skills
Vendor Management, Telecommunications, Customer Service, SAP, Training, Leadership, Customer Experience..., User Acceptance Testing, Contact Center..., Finance, Supply Chain Management, Workforce Management, Call Centers, Program Management, Team Building, Team Leadership, Sales, Account Management, Troubleshooting, Management, Customer Experience, E-commerce, Customer Satisfaction, Time Management, Customer Retention, Budgets, Process Improvement, Business Analysis, Cross-functional Team..., Business Process..., Outsourcing, Mobile Devices, IBM Websphere Commerce, CRM, Product Management, Wireless, Call Center Development, Integration, Contact Centers, Sales Operations, Performance Management, Analysis, Software Documentation, Team Management, Strategy, Business Process, Operations Management, Service Delivery, Change Management, Project Management
Education
Morehead State University 2009 — 2013
B.A., Business Administration and Management, General
North Idaho College 2004 — 2008
AA, Accounting, Communications, Business Administration
SBA Communications March 2014 - Present
General Dynamics Information Technology August 2013 - March 2014
Milana Real Estate Consulting Services January 2002 - January 2014
General Dynamics Information Technology August 2012 - November 2013
General Dynamics Wireless Services January 2011 - August 2013
Maxton Technology February 2009 - December 2010
Tectonic Engineering April 2008 - January 2009
T-Mobile USA July 2000 - April 2008
Site Acquisition T February 2000 - April 2008
Embassy Suites Hotel January 1999 - February 2000
Skills
UMTS, 2G, Contract Management, Telecommunications, Troubleshooting, RF Engineering, Site Development, Contract Negotiation, Wireless, Negotiation, GSM, Leases, Construction Management, 3G, Zoning, Real Estate, Process Scheduler, 4G, Commercial Real Estate, Construction, Site Acquisition, Cellular Communications, CDMA, WiMAX
Education
Nassau Community College 1981 — 1983
east meadow high school 1978 — 1981
NY state Real Estate Licensure School
Nassau Community College, Garden City New YorkUS Air Force Technical Training School
UC Berkeley UTREE Department June 2014 - August 2015
European Innovation Academy June 2015 - July 2015
UC Santa Cruz, Stone Research Group Biochemistry Lab June 2012 - August 2012
Monterey Peninsula College August 2011 - December 2011
T-Mobile USA June 2004 - September 2010
Skills
Python, Java, Android, C, Research, Sales, Team Leadership, Matlab, Customer Service, Mobile Applications, Entrepreneurship, Interaction Design, Teaching, Scala, Robotics, CSS, Interpersonal Skills, Public Speaking, Social Media, Programming, Wearables, Internet of Things, Human Computer..., Arduino, HTML, Microsoft Office, Back-end Development, D3.js, PostgreSQL, Management, JavaScript, Mobile Devices, Telecommunications, Teamwork, Computer Security, Algorithms, Wireless, User Experience, C++, DBMS, Computer Science, Science, PowerPoint, Microsoft Word, Microsoft Excel, MySQL, SQL, Leadership
Education
UC Berkeley 2012 — 2015
Bachelor's Degree, Computer Science
Monterey Peninsula College 2010 — 2012
Associate's Degree, Engineering, Mathematics, Physics, Chemistry, High Honors
Solavei 2011 - 2014
Motricity 2008 - 2011
Tatum LLC 2008 - 2011
T-Mobile USA 2000 - 2007
Puget Sound Energy 1997 - 1998
Washington Energy Company 1991 - 1997
Allwaste Services, Inc 1987 - 1991
Zapata Corporation 1982 - 1987
Arthur Andersen & Co. 1977 - 1982
Education
Northwestern University
BA
Washington University in St. Louis - Olin Business School
MBA
T-Mobile USA October 2013 - Present
UNITED PARCEL SERVICE, Secaucus, NJ / Orlando, FL June 1989 - September 2009
Skills
Customer Service, Strategic Planning, Leadership, Air Freight, Management, Training, Warehousing, Transportation...
Education
Onondaga Community College 1986 — 1989
Bachelor's Degree, Business Administration and Management, General, 3.2
Autoshop Solutions June 2015 - Present
Autoshop Solutions February 2015 - June 2015
T-Mobile July 2012 - February 2015
T-Mobile USA September 2011 - July 2012
T-Mobile USA March 2007 - September 2011
T-Mobile USA March 2004 - March 2007
Skills
Cold Calling Experience, Customer Retention, Customer Satisfaction, Sales Presentations, Merchandising, Sales Management, Retail, Account Management, Sales, Product Marketing, Inventory Management, Hiring, Selling, Telecommunications, Sales Process, Cold Calling, Wireless, Leadership, Direct Sales, Sales Operations
Education
Monroe Community College 2002 — 2004
A.A.S, Liberal Arts
Apple June 2012 - Present
T-Mobile February 2012 - August 2012
T-Mobile USA June 2008 - January 2012
T-Mobile July 2004 - June 2008
Time Warner Cable August 2001 - August 2004
Skills
Coaching, Presentation Coaching, Inside Sales, Sales Trainings, Sales Management, Training & Development, Training Skills, Teamwork, Spanish, Mentoring, Retail, Instructional Design, Needs Analysis, Customer Relations, Account Management, Customer Service, Problem Solving, Negotiation, Microsoft Office, Public Speaking, Customer Satisfaction, Telecommunications, Sales Presentations, PowerPoint, Marketing Strategy, Sales Operations, Selling, Excel, Word, Consultative Selling, Planning, Cold Calling, Microsoft Word, Training, Sales
Education
Pace University 2001 — 2005
BS, Information Science
Bob Pike Group
Trainer University
content delivery
Oklahoma Employment Security Commission September 2015 - Present
Petra Industries June 2015 - Present
Verizon Wireless July 2012 - November 2014
T-Mobile USA January 2008 - July 2012
Skills
Career Development..., Experienced Sales..., Exceed Sales Goals, Exceeding Customer..., Always Punctual, Goal Oriented, Cellular Communications, Customer Experience, Customer Retention, Highly motivated..., Interviews, M2M, Quotas, Retail Sales, Sales, Sales Operations, Wireless, Customer Satisfaction, Team Building, Customer Service, Telecommunications, Management
Education
Oklahoma State University-Oklahoma City 2013 — 2015
Associates in Business Management
MetroPCS November 2013 - Present
T-Mobile May 2013 - October 2013
T-Mobile October 2011 - May 2013
T-Mobile June 2010 - January 2012
T-Mobile August 2008 - August 2010
T-Mobile USA October 2007 - August 2008
T-Mobile August 2006 - October 2007
Skills
Cold Calling, Wireless, Customer Retention, Telecommunications, Account Management, Sales Management, Direct Sales, Solution Selling, Sales, Sales Operations, Retail, Sales Process, Customer Satisfaction, Training, Sales Presentations, Recruiting, Team Leadership, Management, Customer Service, Inventory Management, New Business Development, Marketing, Team Building, Product Management, Merchandising, Marketing Communications, Customer Experience, Coaching, Time Management, Trade Shows, Teamwork, Social Media, Retail Sales, Employee Relations, Sourcing, B2B
Education
Oklahoma State University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Marketing
T-Mobile April 2014 - Present
T-Mobile USA January 2011 - March 2014
T-Mobile November 2009 - January 2011
Mainstay Business Solutions August 2006 - November 2009
Lewis Brisbois Bisgaard & Smith LLP November 2005 - September 2006
Skills
Microsoft Excel, Microsoft Office, SharePoint, Training, Payroll, Calendars, Outlook, Administrative..., Microsoft Word, Data Entry, Customer Service, Calendaring, Employee Relations, Wordperfect, Teamwork, Accounts Payable, Microsoft Office 2007, Management, Sales, Leadership, Salesforce.com, Human Resources, Budgets, Spreadsheets, Customer Retention, Time Management, Sales Operations, PowerPoint, Retail, Marketing, Analysis
Education
MTI Business College Inc 2004 — 2006
Associate of Arts (AA), Paralegal Studies
Oracle Corporation January 2011 - Present
LexisNexis November 2010 - January 2011
AT&T September 2010 - November 2010
Independent IT Consulting February 2010 - August 2010
Xerox Corporation November 2009 - January 2010
US Department of Homeland Security July 2009 - November 2009
T-Mobile USA January 2007 - May 2009
Guardian Life Insurance Corp October 2005 - January 2007
Interactive Data September 2004 - October 2005
Adelphia Communications July 2000 - August 2004
Skills
Grid Computing, Virtualization, Capacity Planning, DAS, Oracle RAC, Oracle, Performance Tuning, Unix, Enterprise Architecture, High Availability, Data Warehousing, Weblogic, Solaris, PL/SQL, Databases, SDLC, Data Modeling, Integration, SOA, Replication, RMAN, Requirements Gathering, Shell Scripting, Red Hat Linux, Cluster, Data Center
Education
Bachelor of Engineering (BEng)
Bachelor of Engineering (BEng)
Sprint February 2012 - Present
Smith Micro Software September 2010 - November 2011
T-Mobile USA October 2008 - August 2010
T-Mobile April 2006 - August 2008
T-Mobile February 2005 - March 2006
Motorola August 2004 - January 2005
New York Institute of Technology September 2001 - May 2004
Skills
Wireless, GSM, 4G, LTE, Integration, IP, Project Management, Mobile Devices, 3G, Telecommunications, CDMA, UMTS, Cellular Communications, Network Design, WiMAX, LTE Advanced, VoIP, Vendor Management, Product Management, Networking, Consulting, Cloud Computing, Requirements Analysis, Standards Compliance, Sales Management, Technical Presentations, Technical Documentation
Education
New York Institute of Technology 2002 — 2004
Master of Science (MS), Electrical Engineering; Wireless Communications
New York Institute of Technology 2001 — 2002
Bachelor of Science (BS), Electrical and Computer Engineering
University of Mumbai 1998 — 2000
Electronics and Telecommunications
Scholar High School
Microsoft June 2014 - Present
Microsoft April 2014 - June 2015
T-Mobile USA December 2011 - March 2014
T-Mobile October 2008 - November 2011
T-Mobile December 2006 - October 2008
T-Mobile January 2004 - October 2006
IBM Global Services 2003 - 2003
Skills
IP, MPLS, Traffic Engineering, Mobile backhaul, SIP, VoIP, IMS, Protocol Analysis DPI, Deep Packet Inspection, OSPF, BGP, Peering, IMS DB/DC, Backhaul, Protocol Analysis, ATM networks, IPv6, LTE, VoLTE, Network Engineering, System Deployment, TCP/IP, Switches, Wireless, UMTS, GSM, GPRS, Network Design, Network Architecture
Education
Oklahoma State University 2001 — 2003
MS, Telecom Management
University of Pune 1996 — 2000
BS, Electronics
T-Mobile USA November 2008 - Present
Tanla Solutions June 2008 - September 2008
ICFAI Business School, Hyderabad, India June 2003 - April 2006
Nortel Networks May 1993 - April 2001
Skills
Telecommunications, CDMA, Strategy, Project Management, Requirements Analysis, Project Planning, Business Analysis, SS7, Integration, SDLC, Wireless, Agile Methodologies, Vendor Management, Cross-functional Team..., UMTS, Management, Quality Assurance, GPRS, Leadership, TCP/IP, Testing, Software Project..., Product Management, Mobile Devices, PMP, Agile Project Management, Visio, GSM
Education
The University of Texas at Dallas 1991 — 1993
Master's degree, Computer Science
Osmania University
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
MarketStar March 2012 - Present
Hewlett-Packard March 2011 - June 2012
MarketStar January 2009 - April 2011
Clearwire March 2010 - March 2010
2008- 2009 Samsung Electronics/ Creative Channel Services June 2009 - March 2010
2009-2010 Flextronics January 2009 - 2010
T-Mobile January 2000 - March 2009
T-Mobile USA January 2000 - March 2009
T-Mobile USA January 2001 - January 2008
Skills
Sales Operations, Sales, Marketing, Marketing Strategy, Team Building, Management, Recruiting, Time Management, Direct Sales, Account Management, Business Planning, Contract Negotiation, E-commerce, Selling Skills, Sales Management, Team Management, Cross-functional Team..., Email Marketing, Event Management, Marketing Event Planning, Salesforce.com, Customer Retention, Product Marketing, Leadership
Education
Montgomery College 2010 — 2013
Nursing, Nursing
Choctawhatchee High School 1996 — 1999
A.F.J. R.O.T.C program graduate
Bill & Melinda Gates Foundation April 2012 - Present
Zones October 2010 - April 2012
PACCAR March 2007 - October 2010
T-Mobile, USA February 1999 - March 2007
Skills
Leadership, Strategy, IT Strategy, Program Management, Business Analysis, Business Process..., Business Intelligence, Project Management, Change Management, Cross-functional Team..., SDLC, Vendor Management, SharePoint, Process Improvement, Business Process, PMP, IT Management, Integration, Management, CRM, Enterprise Software, Management Consulting, Agile Methodologies, Product Management, Team Building, Cloud Computing, Project Portfolio..., SaaS, Software Documentation, Software Project..., Team Leadership, Consulting, Data Warehousing, ERP, Enterprise Architecture, Requirements Analysis, Resource Management, Solution Architecture, Testing, Visio, PMO, Information Technology, ITIL, Strategic Planning
Education
Pacific Lutheran University
BBA
Pacific Lutheran University - School of Business
BBA
AT&T July 2014 - Present
AT&T March 2013 - July 2014
AT&T October 2008 - February 2013
T-Mobile USA May 2006 - October 2008
Skills
Direct Sales, Telecommunications, Wireless, Customer Experience, Sales Operations, Solution Selling, Sales, Mobile Devices, Customer Satisfaction, Account Management, Customer Service, Sales Process, Sales Management, Retail, Team Leadership, Product Marketing, Team Building, Training, Strategic Partnerships, Competitive Analysis, Forecasting
Education
Ohio University 2013 — 2015
Master of Business Administration, Executive Management
University of Hawaii at Manoa 2009 — 2011
Bachelor of Arts, Economics
Santa Barbara City College 2001 — 2004
Associate of Arts, Ethnic Studies
Santa Barbara City College 2001 — 2004
Associate of Arts, Black Studies
Ibarra.co June 2014 - Present
BGA & NASSE March 2014 - Present
Boom Financial July 2009 - February 2014
T-Mobile USA May 2007 - July 2009
Casanova Pendrill December 2004 - April 2007
Telscape 2002 - 2005
Skills
Strategy, Brand Development, Advertising, Digital Marketing, Integrated Marketing, Marketing, Competitive Analysis, New Business Development, Market Research, Management, Marketing Communications, Creative Direction, Entrepreneurship, Cross-functional Team..., Leadership, Start-ups, HTML, CSS, WordPress, Photoshop, Photography, Illustrator, Online Advertising, Digital Strategy, Marketing Strategy
Education
Northeastern University 1999 — 2002
BSIB, Marketing
Universidad de 'San Andrés' 2000 — 2000
Master's Program, International Business & Marketing
Ingram Micro March 2012 - Present
T-Mobile USA August 2010 - March 2012
Narus Networks Pvt Ltd (Boeing Inc.) August 2009 - April 2010
Ness Technologies September 2006 - September 2007
NetContinuuam Pvt Ltd (Barracuda Networks) February 2005 - September 2006
Skills
Testing, Test Planning, Agile Methodologies, SDLC, Regression Testing, Test Automation, Software Project..., Manual Testing, Quality Assurance, Performance Testing, Perl, C, Quality Center, Linux, Unix, Software Development, SQL, TCP/IP
Education
Oxford Brookes University 2002 — 2003
MS, High speed Mobile Communications
Gurunanak Dev Engg. College (Gulbarga University, Karnataka 1996 — 2000
B.E, Electronics and Communications
Costco Wholesale September 2013 - Present
T-MOBILE USA 2005 - 2013
T-Mobile 2003 - 2004
ELOYALTY CORPORATION 2000 - 2001
LUCENT TECHNOLOGIES, CRM SOLUTIONS 1996 - 2000
Shah Safari, Inc. 1987 - 1996
Skills
Telecommunications, Wireless, Vendor Management, PMO, Cellular Communications, Call Center, IVR, Customer Experience, CDMA, T1, Handsets, SDLC, Program Management, Sales, Supply Chain, SharePoint, Customer Service, Web Project Management, Business Analysis, Budget, Schedules, Cross-functional Team..., Call Centers, Project Management, Budgets, Business Requirements, Project Portfolio..., System Deployment, Integration, Leadership, Process Improvement, Mobile Devices, Requirements Gathering, Product Management, Software Project..., Visio, Requirements Analysis, Project Delivery, Management, Strategy, Agile Project Management, Business Process, MS Project, Resource Management, Business Intelligence, IT Management, IT Strategy, Business Process..., E-commerce, PMP
Education
Bishop Blanchet High School
Seattle University
Bachelor of Arts, Business Administration
North Seattle College
Certificate, Computer Information Systems
The George Washington University
Master's Certificate, Project Management
T-Mobile USA April 2014 - Present
T-Mobile March 2005 - April 2014
T-Mobile March 2005 - April 2010
AT&T Global Services 1996 - 2002
AT&T Wireless 1992 - 1996
Skills
Wireless, Telecommunications, Cellular Communications, Program Management, Sales Operations, Solution Selling, Direct Sales, Customer Retention, Management, Account Management, Mobile Devices, Customer Experience, Vendor Management, VoIP, Call Centers
Education
Montclair State University 1984 — 1990
BS, Science
T-Mobile August 2010 - Present
T-Mobile USA January 2009 - August 2010
T-Mobile USA May 2007 - January 2009
T-Mobile USA May 2004 - May 2007
T-Mobile USA April 2002 - May 2004
Interland/HostPro January 2001 - October 2001
Corvallis Microtechnology, Inc. July 1999 - January 2001
Skills
POS, Retail, Sales Management, Retail Systems, Systems Analysis, Customer Experience, Cross-functional Team..., Strategic Planning, Sales Operations, Telecommunications, Deployment, Mobile, Operations Management, System Deployment, Leadership, Project Management, Management, Team Building, Coaching, Sales Process, Program Management, Analysis, Process Improvement, Leadership Development, Integration, Sales, Strategy, Wireless, Project Planning, Business Analysis, Vendor Management, Account Management, Product Management, Business Process..., Team Leadership, Strategic Partnerships, Customer Satisfaction, Solution Selling, Software Documentation, Business Intelligence, Call Centers, Product Marketing, E-commerce, Customer Retention, Business Process, Enterprise Software, Direct Sales, Mobile Devices
Education
Oregon State University 1995 — 1999
Bachelors, Academic concentration was in Geographic Information Systems (GIS), Cartography and Web Development
Villanova University 2008 — 2009
Master Certificate, IS/IT Project Management
West Linn High School
Time Warner Cable Business Class December 2013 - Present
IgKnight Productions, Inc. (Comedy Sync) April 2013 - Present
T-Mobile USA November 2012 - November 2013
iSee Innovations, LLC November 2008 - 2013
T-Mobile (Hyperion Data Solutions, Inc) May 2011 - December 2011
Verizon Wireless (Hyperion Data Solutions, Inc) January 2011 - March 2011
Verizon Wireless (Hyperion Data Solutions, Inc) July 2009 - October 2010
T-Mobile April 2007 - October 2008
Cingular Wireless August 2006 - February 2007
T-Mobile November 2005 - June 2006
Skills
Optical Fiber, Mobile Devices, Wireless, Telecommunications, Mobile Technology, Product Management, LTE, IP, VoIP, Vendor Management, GSM, Mobile Applications, Start-ups, Strategic Partnerships, Networking, Ethernet, UMTS, CDMA, 3G, 4G
Education
Mt Sierra College 1998 — 2002
Bachelor of Science (B.S.), Telecommunications Technology
Rosemead High School 1990 — 1994
Universal Robots A/S May 2015 - Present
GroundForce Logistics October 2007 - May 2015
Acupath Laboratories, Inc. August 2010 - March 2014
HJMT Public Relations, Inc. March 2007 - October 2007
HJMT COMMUNICATIONS, LLC July 2006 - March 2007
Job Expo July 2004 - June 2006
T-mobile USA January 2003 - July 2004
Office of Assemblywoman August 2001 - July 2002
AppleOne Employment Service February 2001 - July 2002
Skills
Public Relations, Marketing, Marketing Strategy, Advertising, Client Service..., Sales Operations, Manage Client..., Client Relations Skills, Newsletters, Press Releases, Management
Education
Molloy College 1997 — 2000
Bachelors, Public Communication
Nassau Community College 1994 — 1997
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
T-Mobile USA December 2003 - Present
SkyTel 1998 - 2003
Skills
Solution Selling, CRM, Wireless, Direct Sales, Telecommunications, Sales, Leadership, Sales Management, Salesforce.com, Cross-functional Team..., B2B, Team Leadership, Customer Satisfaction, Contract Negotiation, Mobile Technology, Customer Service, Business Strategy, New Business Development, Teamwork, Project Management
Education
Pace University - Lubin School of Business 1998 — 2002
MBA, Management
The University of Connecticut School of Business 1992 — 1996
BS, Finance
T-Mobile USA February 2010 - Present
T-Mobile USA October 2005 - January 2010
T-Mobile USA August 2001 - September 2005
Voice Stream May 2000 - July 2001
Consultant January 1998 - May 2000
Education
Osmania University
Bachelor of Engineering
Accenture May 2015 - Present
Wipit, Inc. March 2013 - October 2014
wipit February 2013 - October 2014
FedEx Services September 2010 - March 2012
VHA / Eureka Revenue IncCity of Industry, CA April 2007 - November 2009
Prudential Realty June 2006 - May 2007
T-Mobile USA August 2004 - January 2006
Vinyl Technology Inc March 2003 - August 2004
Dearden's Furniture Store July 2000 - May 2002
Skills
Leadership, Team Building, Strategic Planning, Sales Operations, CRM, Sales, Negotiation, Training, Telecommunications, Account Management, Salesforce.com, Process Improvement, Microsoft Excel, Business Strategy, Contract Negotiation, Customer Service, New Business Development, Logistics, PowerPoint, Selling, Marketing Strategy, Human Resources, Spanish, Microsoft Word, Sales Presentations, Problem Solving, Customer Relations, Excel, Word, Outlook, Value-based Selling, Mediation, Screening Resumes, Budgets, Value Based Selling, Consultative Selling, Virtual Training, GoToMeeting, WebEx, Candidate Generation, Candidate Screening, Job Posting, Pipeline Building, Visual Basic, Zoho, MailChimp, DocuSign, Management, Strategy
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2011 — 2012
MBA, Finance and Dispute Resolution
Pepperdine University School of Law 2011 — 2012
Certificate, Straus Institute for Dispute Resolution
Wall Street Prep 2012 — 2013
Financial Modeling, Financial Statement Analysis, LBO, MBO, M&A
Pepperdine - IAE-Austral University 2012 — 2012
Certificate, Global Enterprise Management - Buenos Aires, Argentina
Pepperdine University 2009 — 2011
Bachelor of Science, Management
Mt. San Antonio College 2004 — 2006
KYOCERA Document Solutions America, Inc. January 2015 - Present
Porsche Cars North America March 2009 - Present
The SJC Group January 2008 - Present
The SJC Group January 2007 - Present
T-Mobile USA October 2007 - December 2008
T-Mobile USA October 2006 - December 2007
AT&T Corp January 2001 - January 2006
AT&T Wireless 2002 - 2006
MCI Worldcom Corporation, Inc January 2001 - January 2002
American telecommunications company January 1997 - January 2001
Skills
Sales Management, New Business Development, Strategy, Start-ups, Sales Operations, Negotiation, Leadership, Budgets, Management, Networking, Project Management, Selling, Cold Calling, Marketing, Advertising, Mobile Devices, Sales, Wireless, Coaching
Education
Mount Wachusett Community College
Associate of Science, Communications
Northeastern University
Northeastern University
Bachelor of Arts, Marketing Program
XO Communications February 2006 - Present
T-Mobile USA January 2005 - October 2005
Education
Ohio University 1998 — 2003
Education, History
Sears Holdings Corporation November 2014 - Present
ActionLink August 2014 - November 2014
2020 Companies January 2013 - August 2014
Don Davis Toyota, Texas Toyota, Holt Dodge Chrysler Jeep March 2012 - December 2012
Radio Shack November 2005 - April 2011
T-Mobile USA February 2004 - October 2005
US Cellular September 2001 - January 2003
Skills
Retail, Sales Management, Customer Satisfaction, Sales Operations, Customer Retention, Cold Calling, Team Building, Inventory Management, Customer Service, Direct Sales, Account Management, Sales, Strategic Planning, Merchandising, Coaching, Multi Unit, Loss Prevention, Grass Roots Campaigns, District Management, New Store Openings, District Sales..., Profit, Income Statement, Store Management, Customer Experience, Performance Management, Employee Relations, Visual Merchandising, Inventory Control, P, Salesforce.com, Telecommunications, Store Operations, Wireless, Teamwork, Multi-Unit Management, Retail Sales, Sales Process, CRM, Management
Education
Northern Illinois University - College of Business 2002 — 2005
Human Resource Management, HR
College of DuPage 1998 — 2000
General Studies
Egencia, an Expedia Inc. company September 2007 - Present
T-Mobile USA July 2000 - September 2007
Nextlink April 1999 - June 2000
Western Wireless September 1997 - April 1999
Skills
Telecommunications, Travel Management, Tourism, Account Management, B2B, Hotels, Trade Shows, Contract Negotiation, Hospitality, Sales Management, Business Travel, Revenue Analysis, Sales, Negotiation, Strategy, Marketing, Vendor Management, Travel Technology, Management, Airlines, Incentives, Salesforce.com, Leisure Travel, Online Travel, Strategic Partnerships, Hotel Booking, E-commerce, Incentive Travel, Car Rental, GDS
Education
Pacific Lutheran University 1984 — 1988
BBA
RE/MAX Results April 2015 - Present
Kaplan College February 2015 - Present
Turfco, Manufacturing, Inc. January 2013 - October 2014
Wedding Day Diamonds April 2012 - January 2013
T-Mobile USA July 2010 - April 2012
TruGreen March 2006 - July 2010
Verizon Wireless Premium Retailer - Shock City Cellular January 2001 - March 2006
Spectro Alloys May 1999 - January 2001
Skills
Direct Sales, Cold Calling, Sales Management, Customer Service, Account Management, Customer Satisfaction, New Business Development, Strategic Planning, Negotiation, Team Building, Management, B2B, Sales Process, Inventory Management, Solution Selling, Retail, Team Leadership, Marketing Strategy, Marketing, Time Management, Exceptional People..., sales, Creative Problem Solving, Collaborative Problem..., Customer Retention, Employee Relations, Leadership, Training, Public Speaking, Hiring, Contract Negotiation, Sales Operations, Research, Teamwork, Social Media, Sales
Education
Red Wing 1996 — 1999
North Hennepin Community College
Associate's Degree
Best Buy May 2015 - Present
Zantler 2014 - Present
University of Michigan College of Engineering February 2015 - February 2015
Discovery Communications February 2013 - April 2014
Gerson Lehrman Group January 2010 - February 2013
Waldo Finn September 2009 - February 2013
R2integrated November 2010 - August 2011
T-Mobile USA 2006 - 2009
Apple Computer September 2005 - November 2006
Forward Consulting LLC August 2004 - September 2005
Skills
Digital Media, Product Planning, E-commerce, Online Marketing, Product Development, mobile, Social Media, Online Advertising, Mobile Devices, Mobile Applications, Product Management, Strategy, Start-ups, Strategic Partnerships, Product Marketing, Digital Strategy, Integrated Marketing, Business Development, Go-to-market Strategy, Digital Marketing, Marketing Strategy, Marketing, Market Research
Education
University of Washington 1992 — 1996
MBA, Business Administration and Management, General
Northwestern University
BS, Television/Film
Intuition Consulting December 2014 - Present
Island Life July 2011 - July 2014
Intuition Consulting May 2008 - October 2011
T-Mobile USA April 2007 - April 2008
T-Mobile USA January 2005 - April 2007
MCI Worldcom, now Verizon Business February 1999 - August 2004
Associated Students Western Washington University 1997 - 1998
AT&T Wireless 1996 - 1997
Skills
Leadership, Program Management, Strategy, Management, Email Marketing, Mobile Devices, Enterprise Software, Sales, Strategic Planning, Product Marketing, CRM, Telecommunications, Training, Social Networking, B2B, Business Development, Retail, Account Management, Mobile Applications, Solution Selling, Product Management, Strategic Partnerships, Wireless, Advertising, Sales Management, SaaS
Education
New York University 2011 — 2013
Digital Marketing Certification (NYU Professional Studies)
Western Washington University 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Various Professional Certifications
8x8, Inc. 2013 - Present
Telenav 2010 - 2013
Microsoft ( Danger Inc.) September 2007 - December 2010
Carrier IQ 2007 - 2007
T-Mobile USA December 2005 - December 2006
Motorola Inc. April 2005 - November 2005
Skills
Mobile Devices, Product Management, Wireless, Program Management, Cross-functional Team..., Android, GSM, Product Marketing, Testing, Cloud Computing, Strategy, UMTS, SDLC, Management, CDMA, Vendor Management, Project Management, Marketing Analytics, CRM, Agile Methodologies, User Experience Design, Product Development, Mobile Applications, LTE, 3GPP, 3G, Test Automation, VC Finance, Requirements Management, Requirements Gathering, Requirements Analysis, Financial Statement..., Financial Modeling, company evaluation, Consumer Products, Consumer Electronics
Education
University of California, Davis - Graduate School of Management 2010 — 2013
Master of Business Administration (MBA), Strategy & Entrepreneurial Finance
University of California, Berkeley 2008 — 2008
Project & Risk Management
New Jersey Institute of Technology 2003 — 2005
MS, Electrical Engineering ( Communication Systems)
University of Madras 1999 — 2003
BS, Electronics & Communication Engineering
AT&T Mobility May 2010 - Present
ip.access April 2009 - April 2010
RadioFrame Networks April 2008 - December 2009
T-Mobile USA January 2007 - March 2008
Mycom 2006 - 2006
Idea Cellular Ltd 2002 - 2005
Skills
LTE, Leadership, UMTS, 3G, Integration, Testing, IP, BSS, Network Design, RF, Wireless, SIGTRAN, Analysis, GSM, Troubleshooting, Telecommunications, Networking
Education
Oklahoma State University 2005 — 2006
Master of Science (MS), Telecommunications Management, 3.75
Pune Institute of Computer Technology 2000 — 2002
BE, Electronics and Telecommunication
T-Mobile 1999 - Present
T-Mobile USA 1999 - Present
Skills
Customer Experience, Mobile Devices, Telecommunications, Cross-functional Team..., Call Center, Business Analysis, Call Centers, Business Process, Wireless, Customer Satisfaction, Workforce Management, Process Improvement, Vendor Management, Team Leadership, Program Management, Product Management, Data Analysis, Customer Retention, Management, Analysis, Troubleshooting, Analytics
Education
The University of New Mexico 1995 — 1999
New Mexico Highlands University 1995 — 1995
T-Mobile USA 2007 - Present
T-Mobile 2007 - 2012
RSM McGladrey November 2006 - November 2007
KPMG 2004 - 2006
Pet Menagerie 1984 - 1988
Skills
Auditing, Sarbanes-Oxley Act, Internal Controls, Financial Reporting, SEC filings, Business Analysis, Vendor Management, Process Improvement, Forecasting
Education
North Carolina State University 2003 — 2004
Masters, Accounting
North Carolina State University - College of Management 2001 — 2003
Bachelor's degree, Accounting
T-Mobile November 2010 - Present
T-Mobile, USA November 2003 - November 2010
Skills
Telecommunications, Mobile Devices, Vendor Management, Wireless, Cross-functional Team..., Product Management, Mobile Technology, Customer Experience, Strategic Partnerships, Business Analysis
Education
Northern Illinois University - College of Business 1995 — 1997
MS, Management Information Systems
Northern Illinois University - College of Business 1990 — 1994
BS, Marketing
Bluegreen Vacations January 2015 - Present
Hilton Grand Vacations March 2014 - January 2015
T-Mobile July 2001 - March 2010
T-Mobile 2007 - 2010
T-Mobile USA 2006 - 2009
T-Mobile USA June 2006 - April 2007
Education
New Horizons 1999 — 2001
MCSE, IT
Ohio University 1982 — 1985
The Ohio State University
T-Mobile March 1998 - Present
T-Mobile USA 1998 - Present
T-Mobile (formerly Powertel, Voicestream) 1998 - Present
T-Mobile 1998 - 2007
Skills
VBScript, Wireless, System Deployment, Program Management, Telecommunications, Testing, Wireless Networking, Linux, Operating Systems, Switches, Integration, Unix, Oracle, Vendor Management, Software Development, TCP/IP, Call Centers, VMware, Troubleshooting
Education
Framingham North High School 1962 — 1966
Northeastern University
computer science
Morgan Stanley June 2010 - Present
ATPCO March 2009 - June 2010
T-Mobile March 2008 - March 2009
T-Mobile USA March 2008 - March 2009
Kanbay Software India Limited 2005 - 2007
Capgemini 2005 - 2007
Tata Consultancy Services 1999 - 2005
Skills
Java Enterprise Edition, SOA, Agile Methodologies, Web Services, Spring, Enterprise Architecture, SDLC, Websphere, Weblogic, Hibernate, Struts, Software Project..., Requirements Analysis, Unix, Oracle, Java, DB2, Solution Architecture, Software Development, Agile Project Management, Application Architecture, XML, Tomcat, Design Patterns
Education
National Institute of Technology Warangal 1995 — 1999
Bachelor of Technology (B.Tech.), Computer Science
Boeing November 2012 - Present
Boeing December 2009 - Present
T-Mobile USA November 2008 - December 2009
T-Mobile January 2006 - November 2008
T-Mobile April 2004 - January 2006
Cingular Wireless June 2001 - April 2004
VoiceStream Wireless 1999 - 2002
Skills
Wireless, Telecommunications, Vendor Management, Unix, Integration, SDLC, Mobile Devices, Oracle, Software Project..., ITIL Certified, Certified Project..., Weblogic, Project Planning, Project Coordination, Project Finance, Information Security...
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Management, Information Systems, 3.7 Cummulative
Montana State University-Bozeman
F5 Networks November 2014 - Present
T-Mobile USA October 2006 - November 2014
WatchGuard Technologies June 2006 - October 2006
Perimeter E-Security January 2006 - June 2006
Breakwater Security September 2004 - January 2006
Skills
Firewalls, Network Security, Cisco, VPN, CCNA, Security, IPSec, IPS, TCP/IP, Unix, Cisco Technologies, Switches, Routers, Network Design, Network Engineering, Network Architecture, Juniper, Routing, F5 BigIP
Education
Pacific Lutheran University
BA, Computer Science
T-Mobile, USA June 2007 - September 2011
T-Mobile, USA May 2005 - June 2007
Real Networks 2002 - 2003
Logicalis 2000 - 2003
R Systems 1998 - 2002
TCIL Bellsouth Lth 1995 - 1998
Skills
Software Project..., Mobile Devices, Management, Agile Methodologies, Android, Cloud Computing, SDLC, Program Management, Scrum, Software Design, Software Engineering, Wireless, Testing, Product Management, REST, Mobile Applications, Enterprise Architecture, Agile Project Management, Software Development, Telecommunications, Enterprise Software, SaaS, Vendor Management, Integration, TCP/IP, Oracle, Mobile Technology
Education
University of Washington, Michael G. Foster School of Business
MBA
Nagpur University 1991 — 1995
Bachelor of Engineering in CT, Computer Science
Boys' High School, Allahabad
High School
Amdocs 2008 - Present
T-Mobile USA 2007 - 2008
T-Mobile USA 1999 - 2007
Primetech Solutions LLC 1998 - 1999
Skills
Oracle, PL/SQL, Systems Analysis, UML, Integration, Databases, HP-UX, SQL, Unix Shell Scripting, OOP, Perl, Solaris, Access, Testing, Telecommunications, Microsoft SQL Server, Windows, SDLC, C, Requirements Analysis, Unix, Software Project..., Vendor Management, Solution Architecture, Data Warehousing, Weblogic, Agile Methodologies, Business Intelligence, Linux, Enterprise Architecture
Education
Southern Polytechnic State University 1997 — 1998
M.S., Computer Science
National Institute of Technology, Surat, India
B.E., Engineering
Domo, Inc. October 2015 - Present
Fleetmatics (Formerly SageQuest) December 2009 - October 2015
Dun and Bradstreet July 2008 - November 2009
Bridgeway Search Group-A Network Affiliate of MRI 2007 - 2008
T-Mobile USA 2006 - 2007
Enterprise Rent-A-Car 2005 - 2006
Skills
Management, Sales, Salesforce.com, Lead Generation, Solution Selling, SaaS, Business Development, B2B, Direct Sales, Sales Process, Selling, Sales Presentations, Cold Calling, Enterprise Software, Email Marketing, Strategic Planning, Strategic Partnerships, Account Management, CRM, Cloud Computing, Customer Retention, New Business Development, Sales Operations
Education
Ohio University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
T-Mobile November 2011 - Present
T-Mobile USA January 2007 - November 2011
Skills
SDLC, Vendor Management, Requirements Analysis, Integration, Telecommunications, Unix, ITIL, Business Analysis, Software Project..., Business Intelligence, SQL, Solution Architecture, Project Management, Enterprise Architecture, Visio, Process Improvement, SharePoint
Education
Oklahoma State University 2004 — 2005
Master of Science, Management Information Systems
Oklahoma State University 1998 — 2002
Bachelor of Science, Computer Science
Asurion July 2012 - Present
T-Mobile USA September 2005 - August 2012
Brink's, Inc. 1999 - 2005
Stream International (Formerly Corporate Software) 1996 - 2000
Skills
Wireless, Call Center, Troubleshooting, Telecommunications, VoIP, Operations Management, Process Management, Technical Support, Desktop Computers, Desktop Support..., Microsoft Exchange, CompTIA Network+..., CompTIA A+ Certification, Customer Service, Customer Experience, People Development, Workflow Management, PDA, Computer Hardware, System Administration, Customer Satisfaction, Help Desk Support, Customer Retention, Wireless Networking, Blackberry, BMC Remedy, Windows Server, Team Leadership, Time Management, Process Improvement, Quality Assurance, Teamwork, Networking, Program Management, Software Documentation, Management, Coaching, Team Building, Call Centers, Leadership, Training, Hardware, Vendor Management, System Deployment
Education
North Central Texas College
Associate of Science (A.S.), Occupational Therapist Assistant
University of Nigeria
Bachelor of Science (B.Sc.)
T-Mobile Real Estate & Zoning Manager - NYT-Mobile USA
T-Mobile USA 1997 - Present
Skills
4G, LTE, Real Estate, Site Acquisition, Cellular Communications, Wireless
Education
Mount Saint Mary College 1991 — 1995
T-Mobile February 2015 - Present
AT&T Mobility July 2013 - December 2014
T-Mobile July 2012 - July 2013
AT&T March 2010 - March 2012
LCC March 2010 - March 2011
Ericsson June 2009 - January 2010
T-mobile January 2007 - May 2009
Synergie Tech Solutions, US & Genesys Corporate Solutions, UK January 2007 - May 2009
T-Mobile USA January 2007 - May 2009
T-Mobile 2007 - 2009
Skills
RF, UMTS, LTE, 3G, Project Planning, CDMA, Wireless, WCDMA, Networking, Optimization, Telecommunications, Optimizations, RAN, TEMS, 4G
Education
New Jersey Institute of Technology 2002 — 2003
2003, DSP and Digital communications
University of Engineering and Technology, Lahore 1997 — 2000
Sprint May 1998 - May 2014
T-Mobile USA July 2000 - December 2002
Skills
Telecommunications, Third Party..., Sales Operations, Wireless, Account Management, Vendor Management, M2M, Solution Selling, Management, Mobile Devices, Cellular Communications, WiMAX, CDMA, Program Management, LTE, VoIP, Project Management, SDLC, Cross-functional Team..., 4G, Telecommunications..., Telecommuting, Vendor Relations, Vendor Contracts, Reseller/VAR Networks, Direct Sales, Salesforce.com, Managed Services
Education
Monroe Community College 2000 — 2002
Associate’s Degree, Criminal Law
State University of New York College at Brockport 1994 — 1997
Biology, Math
University of Louisville August 2011 - Present
NASA 2013 - 2013
NASA 2013 - 2013
NASA 2013 - 2013
North Dakota State University August 2008 - July 2011
T-mobile USA March 2008 - August 2008
Intel Corporation June 2006 - September 2006
Adaptix June 2004 - September 2004
Skills
Wireless Communications..., Computer Science, Simulations, Signal Processing, Matlab, LaTeX, Machine Learning, Algorithms
Education
University of Washington 2004 — 2008
PH.D, Electrical Engineering
Ohio University 2002 — 2004
MS, Electrical Engineering
Xi'an Jiaotong University 1996 — 2000
B.E., Electrical Engineering
Bank of America April 2011 - Present
Bank of America September 2009 - Present
Bank of America April 2008 - September 2009
T-Mobile USA January 2007 - December 2007
T-Mobile February 2004 - January 2007
T-Mobile 2000 - 2004
T-Mobile April 1999 - March 2000
Circuit City 1990 - 1999
Skills
Direct Sales, Leadership, Coaching, Sales Management, Account Management, Sales Operations, Customer Retention, Entrepreneurship, B2B, Business Development, Call Centers, Cold Calling, Cross-functional Team..., Customer Experience, Customer Service, Management, Marketing, Marketing Strategy, Negotiation, New Business Development, Retail, Sales, Sales Process, Selling, Strategic Partnerships, Strategy, Team Building, Team Leadership, Telecommunications, Training, CRM, Customer Satisfaction, Salesforce.com, Competitive Analysis, Vendor Management
Education
Salisbury University 1987 — 1989
Montgomery College 1985 — 1987
AA, Communications
Springbrook 1980 — 1984
Velocity Made Good, Inc. December 2014 - Present
T-Mobile USA August 2006 - November 2014
Village of Port Chester September 2008 - March 2010
Landmark Condo Association 2004 - 2007
Landmark Condo Association 2004 - 2007
Landmark Condo Association 2004 - 2007
Independent Consultant April 2002 - August 2006
Nextel Communications, Inc. April 1998 - April 2002
Geotek Communications, Inc. July 1997 - March 1998
Next Wave Wireless, Inc. October 1996 - June 1997
Skills
Telecommunications, Wireless, Program Management, Zoning, Project Planning, Cellular Communications, Integration, Contract Negotiation, Management, Leadership, Project Management, Real Estate, 4G, Team Building, Networking, New Business Development, Vendor Management, Negotiation, LTE, Strategic Planning, Mobile Technology, Mobile Communications, CDMA, GSM, UMTS, Troubleshooting, Start-ups, Mobile Devices, Training, Budgets, Contract Negotiations, System Deployment, Product Management, Strategic Partnerships, Site Development, Forecasting, Change Management, WiMAX, Permitting, CSS, WordPress, Vendor Relations, XHTML, Photoshop, Constant Contact, Strategic Litigation, SAP, Ariba, WiFi, Cross-functional Team...
Education
Villanova University 2014 — 2015
Masters Certificate, Applied Project Management (Received) & IS/IT, (In progress)
Pace University School of Law Land Use Center Leadership Alliance Program 2009 — 2009
Certificate, Land Use Center Leadership Alliance Certificate Program
Pace University - Lubin School of Business 2004 — 2006
MBA, Marketing
University of California, Irvine 1990 — 1994
BA, English
T-Mobile USA June 2013 - Present
AT&T Mobility June 2010 - April 2013
Comcast October 2009 - May 2010
Compuware January 2002 - October 2009
Enterprise Rent-A-Car December 1999 - December 2002
Compuware Corporation December 1996 - December 1999
Skills
Salesforce.com, Sales Management, CRM, Solution Selling, Customer Service, Selling, Sales, Account Management, Key Account Management, Customer Retention, Retail Marketing
Education
Morehouse College 1987 — 1990
Cass Technical High School 1983 — 1987
T-Mobile USA June 2007 - Present
T-Mobile USA September 2000 - June 2007
T-Mobile USA September 1999 - September 2000
US Navy September 1988 - September 1992
Skills
GSM, Antennas, Actix, RF Planning, TEMS, RF Engineering, HSPA, HSDPA, Network Optimization, Edge, WCDMA, MapInfo, UMTS, 2G, LTE, 4G, 3G, RF, Cellular Communications, Telecommunications, Optimization, Wireless, RF design
Education
ITT Technical Institute 1997 — 1999
Bachelor of Applied Science (B.A.Sc.), Electronic Engineering, 3.9
North Seattle Community College 1994 — 1996
Associate of Arts (A.A.)
University of Toledo 1984 — 1986
NA, Engineering
T-Mobile June 2015 - Present
T-Mobile March 2011 - May 2015
T-Mobile USA October 2008 - March 2011
T-Mobile October 2006 - October 2008
Washington Mutual Bank December 2004 - October 2006
PACCAR June 2003 - December 2004
K&L Distributors, Inc December 2000 - June 2003
Skills
Business Analysis, Access, Process Improvement, Performance Management, Analysis, Sales Compensation, Telecommunications
Education
Northern Arizona University
Bachelor of Science (B.S.), Finance
T-Mobile May 2007 - Present
T-Mobile USA 2007 - Present
AT&T August 1999 - May 2007
U S WEST June 1998 - August 1999
Education
University of Washington 1997 — 1998
Certificate, Project Management
North Seattle College 1979 — 1980
Certificate, Data Processing & Programming
Montana State University-Billings 1974 — 1975
BA, German
University of Montana 1965 — 1969
Music, German
Nielsen June 2011 - November 2012
MTV Networks September 2010 - June 2011
Nielsen September 2008 - September 2010
Ontrend International, Inc. December 2005 - September 2007
T-Mobile USA April 2004 - December 2005
Skills
Strategy, Market Analysis, Quantitative Research, Consumer Behaviour, Analysis, Data Analysis, Account Management, Competitive Intelligence, Salesforce.com, Primary Research, Nielsen, New Business Development, Consumer Insight, Analytics, Market Research, Marketing Research, Customer Insight, Brand Equity, Online Research
Education
New York University 2008 — 2008
Media Research
University of Scranton 1995 — 1999
B.S., Finance
HTC October 2012 - Present
HTC America October 2012 - Present
HTC Corporation 2006 - Present
T-Mobile February 1999 - October 2006
T-Mobile USA 1999 - 2006
Skills
Wireless, Direct Sales, Customer Retention, Telecommunications, Solution Selling, Sales Operations, Strategic Partnerships, Mobile Devices, Account Management, Sales Management, B2B, Sales, Sales Process, Channel Partners, Product Marketing, Team Leadership, Salesforce.com, Product Management, Customer Experience, Retail, Channel, Contract Negotiation, Marketing Strategy, Unified Communications, Go-to-market Strategy, Cellular Communications, Managed Services, Mobile Technology, Selling, Management, Talent Management, Motivational Speaking, Customer Satisfaction, Leadership, CRM, Cross-functional Team..., New Business Development, Business Development, Team Building, Competitive Analysis, Customer Service, Sales Presentations, Strategic Planning, Training
Education
Northern Illinois University 1995 — 1997
BS, Corporate Communications
Libertyville 1990 — 1992
High school diploma
T-Mobile USA April 2009 - Present
Ericsson 2008 - 2009
TCS March 2003 - November 2008
AT&T 2006 - 2008
Skills
TIBCO iProcess, Weblogic, TIBCO, SOA, JMS, SDLC, PL/SQL, Oracle, Middleware, Solution Architecture, Software Project..., Java Enterprise Edition, Web Servers
Education
Osmania University 1999 — 2002
Master of Computer Applications (MCA)
CM Matrix January 2009 - Present
Westven Wireless Inc May 2007 - November 2009
T-Mobile USA March 2003 - February 2007
T-Mobile USA April 2002 - November 2002
Skills
Sales Management, Team Building, Leadership, CRM, Management, Training, Sales Operations, Team Leadership, Sales, Coaching, Customer Satisfaction, Retail, Customer Retention, B2B, Account Management, New Business Development, Recruiting, Staffing Services, Job Placements, Mobile Devices, Negotiation, Strategic Planning, Networking, Customer Service, Marketing, Time Management, Salesforce.com, Talent Acquisition, Direct Marketing, Call Centers, Start-ups, Event Management, Leadership Development, Vendor Management, Business Development, Cold Calling, Social Networking, Sales Process, Customer Experience, Strategy, Employee Training, Performance Management, Entrepreneurship, Marketing Strategy, Lead Generation, Employee Relations, Direct Sales, Human Resources, Selling, Talent Management
Education
National Technical University of Ukraine 'Kyiv Polytechnic Institute' 1997 — 2003
BA, Business Management
Dell March 2015 - Present
Agape Dominion Outreach July 2012 - Present
Kingdom Covenant Ministries August 2009 - Present
International Circle of Faith (ICOF) June 2012 - June 2015
Cisco Systems January 2012 - March 2015
All About Christ Network 2012 - 2013
Tenet Consultants June 2011 - January 2012
T-Mobile January 2009 - June 2011
T-Mobile USA January 2009 - June 2011
T-Mobile Seattle,WA/Frisco,TX January 2009 - June 2011
Skills
SAP Netweaver, SAP ERP, SAP, SAP Portal, SAP Basis, Business Intelligence, Business Objects, ECC, ERP, ITIL, Integration, Master Data Management, Oracle, SAP BI, SAP BW, SAP CRM, SAP Implementation, SAP R/3, Business Process, Data Migration, Management, Portals, SAP HR, SAP SRM, SAP XI, ABAP
Education
Old Dominion University
Tidewater Community College
T-Mobile USA November 2012 - Present
Skills
Product Marketing, Marketing Communications, Public Relations, Advertising, Social Media Marketing, Marketing Strategy, Online Advertising, Email Marketing, Direct Marketing, Marketing, Social Media, Online Marketing, Marketing Management, Event Management, Brand Development, Brand Management
Education
Northwood University-Texas 2007 — 2009
Associate's degree, Fashion Marketing
T-Mobile July 2013 - Present
T-Mobile December 2007 - July 2013
T-Mobile USA November 2002 - December 2007
Checkmate August 2000 - July 2001
Skills
Telecommunications, Call Center, Wireless, Cellular Communications, GSM, HSPA, 3G, Mobile Data Services, Mobile Telephony, Edge, Troubleshooting, Customer Retention, Customer Experience, Call Centers, Training, Customer Service, Avaya
Education
Olympic College 1994 — 1995
North Mason High School 1990 — 1994
Diploma
Central NM Electric Cooperative July 2013 - Present
PNM Resources November 2012 - April 2013
Prime Therapeutics March 2010 - November 2012
T-Mobile USA 1999 - 2006
Skills
Employee Relations, Employee Benefits, HRIS, Talent Acquisition, Onboarding, Human Resources
Education
New Mexico State University
Bachelor's degree, Finance, General
SBA Communications November 2011 - Present
Independent Engineering Consultant September 2011 - November 2011
EBI Consulting April 2010 - September 2011
Bay State Design November 2009 - April 2010
T-Mobile USA April 1997 - November 2009
Education
Northeastern University 1970 — 1975
BSCE
Mercy Rehabilitation Hospital December 2014 - Present
Mercy Hospital March 2013 - December 2014
T-Mobile USA March 2011 - December 2012
Skills
Nursing Care, Nursing Education, Nursing, Telecommunications, Wireless, Customer Retention, Customer Experience, Direct Sales, Customer Satisfaction, CPR Certified, Healthcare
Education
Ozarks Technical Community College 2013 — 2016
Associate's Degree, Registered Nursing/Registered Nurse
Nixa High School 1999 — 2001
Diploma
AT&T September 2014 - Present
AmeriCloud Solutions, Inc. 2014 - 2015
AmeriCloud Solutions, Inc. 2014 - 2015
Mycom North America September 2011 - June 2014
T-Mobile USA June 2011 - September 2011
MobileComm Professionals, Inc September 2010 - June 2011
Skills
LTE, RF, UMTS, CDMA, GSM, 3G, WiMAX, RF Engineering, WCDMA, Wireless, 2G, 4G, IP
Education
Northern Illinois University 2008 — 2010
Master of Science, Electrical Engineering
T MOBILE USA June 2006 - Present
CIBER, Inc. January 2005 - June 2005
Providian Financial October 1996 - March 2004
Kaiser Permanente October 1993 - October 1996
Skills
Analysis, Vendor Management, Call Center, IVR, Visio, Telecommunications, Integration, Project Management, PMP, Unix, ACD, Program Management, Process Improvement, PMO, Technical Support, Call Centers, Troubleshooting, Mobile Devices, Wireless, System Deployment, SDLC, Cellular Communications, Testing, Requirements Analysis, VoIP, Cross-functional Team..., SharePoint, Product Management, Enterprise Software, Business Analysis, Requirements Gathering, Software Project..., ITIL, Agile Project Management, Business Intelligence, Business Process, Solution Architecture, Project Portfolio..., Business Requirements, CRM, Service Delivery, Resource Management, Agile Methodologies, User Acceptance Testing, Project Delivery, IT Strategy, Systems Analysis, Enterprise Architecture, Software Documentation, IT Management
Education
Ohlone College 2014 — 2014
ITIL Foundation in IT Service Management, Certificate #1002280718
T-MOBILE USA January 2004 - Present
Education
Northern Kentucky University 2003 — 2010
B.S., Marketing
Verizon Wireless August 2010 - Present
Archways Behavioral Health January 2010 - August 2010
T-Mobile USA October 2005 - October 2009
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA)
Missouri Valley College 2000 — 2005
Bachelor's degree, Criminal Justice
Leadership Academy
Meridian Global Services April 2012 - Present
T-Mobile USA June 2003 - January 2010
Education
NYU
Accenture June 2014 - Present
T-Mobile USA July 2012 - June 2014
T-Mobile July 2006 - July 2012
T-Mobile April 2004 - June 2006
Nortel Networks January 2001 - April 2004
Inet Technologies August 2000 - December 2000
FedEx May 2000 - August 2000
Skills
Telecommunications, Wireless, GSM, UMTS, LTE, 3G, Mobile Devices, CDMA, Program Management, GPRS, 4G, VoIP, Call Center, IP, 2G, ITIL v3 Foundations..., eTOM, Big Data, Enterprise Architecture, NNMi, HP uCMDB, Service Management, Customer Experience..., Netcool, Business Service..., SGSN, Splunk, MGCP, Cloud Computing, Data Warehousing, C++, Java, PCI DSS, Telecom BSS, Telcom OSS, Performance Management, Service Quality, Web Services, Managed Services, Engineering Change..., Coaching, TMF, Business Process..., Business Case, Risk Management, Risk Assessment, Systems Engineering, Network Management..., System Architecture, UML
Education
University of North Texas 1998 — 2000
Master of Science (MS), Computer Science
Osmania University 1994 — 1998
Bachelor of Engineering (B.E.)
T-Mobile USA 2002 - 2013
CompuSource (at VoiceStream/T-Mobile) 2000 - 2002
Education
Montclair State University 1996 — 2000
Bachelor of Science (B.S.), Computer Science
Primeritus Financial Services Inc. August 2014 - March 2015
AT&T November 2010 - August 2014
Spheris/MedQuist December 2008 - October 2010
Asurion January 2008 - December 2008
T-Mobile USA January 2002 - January 2008
Skills
Call Center Management, Complaint Handling and..., Customer Satisfaction..., Sales and Margin..., Cost Reduction..., Contact Center Startup, Policy/Procedure..., Business Systems..., Strategic Planning, Productivity/Process..., Team-Building/Staff..., Leadership, Training, Management, Process Improvement, Strategy, Team Leadership, Human Resources, Performance Management, Quality Assurance, Recruiting, Executive Management, Sales, Cross-functional Team..., Project Management, Coaching, Customer Service, CRM, Business Strategy, Team Building, Consulting, Enterprise Software, Analysis
Education
Nashville State Community College 1991 — 1995
Associate's degree, Business Administration and Management, General, 3.5
T Mobile USA October 2005 - June 2012
APS Wireless August 2004 - September 2005
Suncoast Motion Picture Company July 2003 - May 2005
Suncoast Motion Picture Company January 2004 - August 2004
Circuit City July 2001 - December 2003
Education
Muhlenberg College 2013 — 2014
Bachelor of Arts, Accounting, 3.788 GPA
Northampton Community College
Associates Degree, General Studies