Cricket Wireless
Industry: Wireless company
DescriptionCricket Wireless LLC is a prepaid wireless service provider in the United States, a wholly owned subsidiary of AT&T Inc. It offers mobile voice, text, and data using parent AT&T's nationwide network. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Headquarters: Atlanta, Georgia, United States Founder: Leap Wireless Founded: 17 March 1999 Parent organizations: Leap Wireless (1999–2014), AT&T (2014–2017) Subsidiaries: Muve Music, Mobilelink USA, VPs: George Cleveland (Channel Operations), Nataraj Rao (Business Operations, Strategy), Dave Fine (Sales)
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Cricket Wireless Employees
Metro Pcs Authorized Dealer May 2014 - October 2014
AT&T 2012 - 2013
DATC September 2010 - July 2012
Cricket Wireless 2011 - 2012
Foot Locker 2008 - 2012
Sunglass Hut 2010 - 2011
Skills
Customer Service, Sales, Microsoft Office, Team Leadership, Wireless, Leadership, Telecommunications, Management, Sales Management, Strategic Planning, Mobile Devices, Product Management, Retail, Customer Satisfaction, Customer Experience, Direct Sales, Team Building, Training, Store Management, Customer Retention, Sales Operations, Account Management, Social Media, Retail Sales, PowerPoint, Product Marketing, Sales Process, Inventory Management, Networking, Social Networking, Time Management, Public Speaking
Education
Arapahoe Community College 2014 — 2014
Business/Commerce, General
Davis Applied Technology College 2010 — 2011
Composite Technology, Composite Materials
Atlanta Hawks May 2015 - Present
Cricket Wireless October 2014 - June 2015
Aio Wireless September 2013 - September 2014
CSE June 2011 - September 2013
Boy Scouts of America October 2009 - June 2011
OgilvyAction 2008 - 2009
Skills
Social Media, Sponsorship, Brand Management, Event Planning, Market Research, Project Management, Production Managment, Web Development, Data Analysis, Integrated Marketing, Digital Marketing, Advertising, Marketing, Marketing Strategy, Marketing Communications, Marketing Management, Email Marketing, Social Media Marketing, Event Management, Media Relations, Sales, Online Advertising, Public Relations, Strategy, CRM, Management, Account Management, Digital Media, Brand Development, Direct Marketing, Social Networking
Education
Brenau University 2011 — 2013
MBA, Project Management
Agnes Scott College 2002 — 2006
BA, Economics and Political Science
Walton High School 1998 — 2002
Cricket Wireless March 2015 - Present
AT&T Mobility June 2012 - March 2015
AT&T Mobility March 2008 - June 2012
T-Mobile May 2001 - May 2007
Clark Atlanta University 2001 - 2005
Skills
Sales, Leadership, Management, Customer Service, Customer Satisfaction, Analysis, Training, Retail, Sales Management, Customer Retention, Team Building, Project Management, Process Improvement, Microsoft Excel, Marketing Strategy, Selling, Data Analysis, Real Estate License, Real Estate Transactions, Real Estate, SQL, Business Objects, Oracle SQL Developer, Relationship Building
Education
Clark Atlanta University
Marketing
Kmart Corporation 2014 - June 2014
Dollar General 2012 - 2012
Taco Bell May 2008 - November 2011
Walmart 2011 - 2011
Cricket Wireless April 2009 - 2010
McDonald's Corporation 2002 - 2002
Arthur Andersen Business Consulting 1988 - 1995
Trans World Airlines May 1979 - June 1983
Skills
Depressed, unemployed, Providing homes to cats..., Customer Service, Retail, Custodial Services, Stocking
Education
Capella University 2010 — 2012
none, Communications, 2.89 GPA
detroit city high school 1970 — 1974
Sprint April 2015 - Present
Sprint October 2014 - Present
US bank August 2014 - October 2014
Cricket Wireless February 2014 - September 2014
Best Buy October 2013 - January 2014
RadioShack September 2012 - January 2014
Target Mobile Care September 2012 - July 2013
Macys Corporate Services Ltd October 2012 - January 2013
Skills
Mobile Devices, Retail Sales, Customer Service, Customer Satisfaction, Wireless, Sales, Training, Time Management, Mobile Communications, Customer Experience, Customer Retention, Sales Management, Direct Sales, Sales Operations, Store Management, Team Leadership, Social Networking, Merchandising, Retail, Inventory Control, Account Management, Visual Merchandising, Loss Prevention, Inventory Management
Education
University of Colorado Denver 2013 — 2017
N/A, Business, Management, Marketing, and Related Support Services
Art Institute of Colorado 2012 — 2013
N/a, Digital Arts
Cricket Wireless January 2009 - Present
Cricket Communications June 2006 - December 2008
Sony Electronics 2004 - 2006
Sony Electronics 1996 - 2003
Skills
General Ledger, Sarbanes-Oxley Act, GAAP, Variance Analysis, Account Reconciliation, Fixed Assets, Hyperion Enterprise, Financial Reporting, Financial Statements, Journal Entries, Sarbanes-Oxley, Accounting, Hyperion, Process Improvement, Auditing
Education
Bicol University
Bachelor's Degree, Business Administration, Major in Accounting
Graebel Companies, Inc. February 2015 - Present
Graebel Companies April 2013 - January 2015
Arapahoe County March 2012 - April 2013
Cricket Wireless 2010 - 2011
Griffith Centers for Children 2010 - 2011
Best Buy 2007 - 2010
Skills
Program Management, Project Management, Awesomeness, Getting The Job Done, Leadership, Contract Negotiation, Microsoft Office, Training, Sales Management
Education
Biola University 2003 — 2007
Bachelor of Arts (B.A.), Psychology
UC Irvine October 2014 - October 2014
Kevin Yungman September 1992 - October 2014
Lifetime Television March 2014 - April 2014
Independent October 2013 - October 2013
Independent October 2012 - October 2012
Cricket Wireless May 2012 - May 2012
Independent February 2012 - February 2012
Lead 2012 - 2012
Drew T. Entertainment 2011 - 2012
Summit Entertainment June 2011 - August 2011
Skills
People Skills, Dynamic Speaker, Skilled Multi-tasker, Negotiation, Social Networking, Team Leadership, Networking, Public Speaking, Team Building, Marketing, Publicity, Advising People, Persuasive Speaker, Social Media, Team Management, Teamwork, Sales, Leadership, Musical Theatre, Film, Television, Singing, Entertainment, Feature Films, Songwriting, Acting, Music Production, Music, Composition, Music Industry, Recording, Improvisation, Performing Arts, Vocal, Guitar, Dance, Studio Recording, Dancing, Entertaining, Music Publishing, Comedy, Piano, Vocalist, Gymnastics, Martial Arts, Sports
Education
University of Florida 2014 — 2017
Bachelor's Degree, Business Administration and Management, General
Broward College 2012 — 2014
A
Speaking 2008 — 2014
Speaking, Speech, Communications, Vocal, Acting, Singing, and Dancing
Cypress Bay High School 2007 — 2011
High School, 4.0 GPA
Aaron Speiser Acting School 2012 — 2013
Improvisation and Acting
New York Conservatory for Dramatic Arts 2011 — 2011
Acting & Voiceover
Cricket Wireless January 2014 - Present
Quality One Wireless October 2013 - January 2014
Personal Communications Devices (PCD) May 2012 - October 2013
MarketStar May 2011 - June 2012
MarketStar May 2009 - May 2011
Verizon Wireless August 2008 - April 2009
Skills
Product Marketing, Build Strong..., Product Management, Solution Selling, Sales Operations, Account Management, Direct Sales, Product Launch, Competitive Analysis, Strategic Partnerships, Sales, Mobile Devices, Wireless, Sales Management, Cross-functional Team..., Go-to-market Strategy, Product Development, Business Development, Telecommunications, B2B, Customer Experience, Sales Rep Training, Manage Client..., Reporting & Analysis, Retail
Education
Washington State University 2013 — 2014
Bachelor's Degree, Humanities/Humanistic Studies, 3.94
California State University-Sacramento 2002 — 2007
Environmental Studies
University of California Riverside Extension February 2013 - Present
University of Southern California April 2014 - Present
County of Riverside - Department of Mental Health August 2014 - August 2015
DIRECTV June 2008 - December 2012
Cricket Wireless September 2005 - June 2008
Ameriquest Mortgage September 2004 - September 2005
Skills
Leadership, Training, Organizational..., Leadership Development, Management, Recruiting, Change Management, Staff Development, Interviews, Policy, Process Improvement, Employee Engagement, Career Counseling, Cross-functional Team..., Nonprofits, Strategic Planning, Executive Coaching, Management Consulting, Coaching, Conflict Resolution, Career Development, Accounting, Analysis, Public Speaking, Employee Relations, Employee Training, Performance Management, Vendor Management, Teaching, Instructional Design, Talent Management, Human Resources, Succession Planning, Talent Acquisition, Bilingual-Spanish, Consulting, Organizational..., Higher Education, Workshop Facilitation, Counseling Psychology, Mental Health Counseling, Spanish
Education
California Baptist University 2013 — 2015
Master of Science (M.S.), Counseling Psychology
University of Southern California 2010 — 2012
Executive Master of Leadership, Leadership
Alliant International University August 2012 - December 2013
Cricket Wireless May 2012 - August 2012
Guident Technologies 2008 - 2011
Accenture 2006 - 2008
Skills
SDLC, Business Intelligence, Requirements Analysis, Business Analysis, Data Warehousing, Program Management, BI Report Development, Technical Documentation, Consulting, Training Delivery, Agile Methodologies, Analytics, Business Process, CRM, Data Analysis, Database Design, Databases, Enterprise Architecture, IT Strategy, Integration, PMP, Project Management, SQL, Software Project..., Visio, Requirements Gathering, Business Process..., Data Modeling
Education
University of Virginia 2002 — 2006
BS, Systems and Information Engineering
Alliant International University-Los Angeles
T-Mobile October 2014 - Present
Samsung Mobile June 2013 - September 2014
Cricket Wireless April 2012 - June 2013
Penske Automotive Group December 2012 - April 2013
AT&T August 2010 - January 2011
AT&T March 2008 - August 2010
jcpenney February 2005 - March 2008
Skills
Organization, Written & Verbal..., Professional..., Microsoft Word, PowerPoint, Technical Support, Customer Service, Supervisory Skills, Employee Training, Time Management, Organization &..., Multi Tasking, Work in A Fast Paced..., Sales Commission, Goal Oriented, Exceed Sales Goals, Friendly Personality, Sales Management, Mobile Technology, Determined to Succeed, Highly Dedicated, Always Willing to Learn, Learning Quickly, Pay Close Attention to...
Education
Rowan University 2012 — 2016
English Language and Literature, General
Camden County College 2010 — 2012
Associate's degree, Education
Ghent Chevrolet Cadillac Motors August 2014 - Present
Ghent Chevrolet Cadillac August 2014 - Present
AT&T August 2011 - August 2014
Cricket Wireless April 2010 - August 2011
Connect Wireless January 2008 - March 2010
its Quest, Inc April 2006 - December 2006
Advance Services, Inc. May 2005 - January 2006
Walmart Distribution Center February 2003 - May 2005
Skills
Telecommunications, Team Building, Sales Management, Sales Operations, Sales Process, Customer Service, Customer Retention, Automotive, Bilingual Communications, Cash Handling, Profit & Loss Management, Loss Prevention, Inventory Management, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint
Education
Aims Community College 2006 — 2008
Marketing/Marketing Management, General
Greeley Central High School 1997 — 2000
GED, General Education
Cricket Wireless October 2014 - Present
Cricket Wireless April 2007 - Present
Walmart August 2001 - April 2007
Skills
P&L Responsibility, P&L Analysis, Customer Satisfaction, Customer Retention, Business Strategy, Business Development, Community Outreach, Communication Skills, Operations Management, Sales Management, Direct Sales, People Skills, Positivity, Indirect Sales Channels, Training, Sales, Retail, Human Resources, Team Leadership, Customer Service, Employee Training, Inventory Control, Leadership, Store Management, Customer Experience, Merchandising, Budgets, Inventory Management, Marketing, Management
Education
Ashford University 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
Ashford University 2010 — 2014
Bachelor's Degree, Communication, General
Cricket Wireless March 2009 - Present
Gap Inc. November 2002 - March 2009
Skills
Management, Marketing, Account Management, Customer Service, Product Marketing, Merchandising, Retail, Sales Management, Sales Operations, Wireless, Sales, Telecommunications, Inventory Management, Visual Merchandising, Team Building
Education
Camden County College 2009 — 2011
JorianJareds Massage Spa June 2014 - Present
Spa La Posada March 2014 - June 2014
Cricket Wireless October 2011 - March 2014
Skills
Therapeutic Massage, Customer Retention, Customer Satisfaction, Direct Sales, Customer Service, Sales
Education
South Texas Vocational Technical Institute-Brownsville 2013 — 2014
State License, Licensed Massage Therapist
Southern Careers Institute-Pharr 1995 — 1996
Word Processing/Administrative Assistant
Forsyth County District Attorney May 2014 - August 2014
Charlotte School of Law 2013 - 2014
Ashtae Products February 2005 - December 2012
Cricket Wireless March 2001 - February 2005
Skills
Sales, Market Research, Time Management, Marketing Research, Marketing Communications, Leadership, Social Media, Research, Microsoft Excel, Trials, Legal Research
Education
Charlotte School of Law 2013 — 2016
Doctor of Law (JD)
North Carolina Agricultural and Technical State University 1994 — 1999
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Cricket Wireless August 2014 - Present
Revol Wireless August 2011 - July 2013
Subway August 2009 - July 2011
Convenient Food Mart January 2008 - November 2008
Pilot Travel Centers April 2007 - February 2008
Kelly Services April 2005 - February 2008
Community Solutions October 2006 - April 2007
Speedway SuperAmerica June 2006 - October 2006
Rite Aid Pharmacy September 2005 - July 2006
Sheetz, Incorporated August 2001 - March 2005
Skills
Organization, Idea Generation, Persuasive Communication, Data Entry, Customer Service, Sales, Fax, Management, Time Management, Order Fulfillment, Invoicing, People Skills, Teamwork, Business, Critical Thinking, HIPAA, Leadership, Goal Oriented, Social Skills, Training, Human Resources, Filing, Call Centers, Telephone Skills, Team-oriented, Administrative..., Cash Register, Phone Etiquette
Education
Akron Institute of Herzing University 2014 — 2016
Bachelor's Degree, Healthcare Management
Ohio Business College 2011 — 2013
Associate's, Medical Administrative Assisting
Kenmore High School 1999 — 2003
Diploma, Vocal Music
Cricket Wireless October 2014 - May 2015
Cricket Wireless April 2013 - October 2014
Cricket Communications October 2012 - April 2013
Cricket Communications November 2010 - October 2012
Cricket Communications March 2009 - November 2010
Convergys January 2009 - March 2009
VeriSign May 2002 - December 2008
Skills
Telecommunications..., Telecommunications, Vendor Management, Account Management, Integration, Product Management, Wireless, Mobile Devices, Project Management, Business Strategy, Requirements Analysis, SDLC, Business Process, Testing, Product Marketing, Management, Start-ups, Team Leadership, Process Improvement, Leadership, Troubleshooting, Software Development, Program Management, PMO, Cross-functional Team..., Agile Methodologies, Software Project..., PMP, SaaS, Business Analysis, Cloud Computing, Business Process..., CRM, Business Intelligence, Project Portfolio..., Data Center, Visio, Agile Project Management
Education
Armstrong Atlantic State University 1997 — 2001
Bachelor of Arts (BA), Economics
Cricket Wireless November 2014 - Present
Cricket Wireless June 2013 - October 2014
AT&T September 2005 - May 2013
Cingular Wireless February 2001 - August 2005
US Army October 1994 - February 1998
Skills
Customer Retention, Account Management, B2B, Sales Management, Sales Operations, Sales, Team Building, Team Leadership, Retail, Wireline, Customer Service, Forecasting, Process Improvement, Sales Presentations, Sales Process, Cross-functional Team..., Training, Direct Sales, Management, Customer Experience, Fun, Wireless, Coaching, Start-ups, Telecommunications
Education
CSU Sacramento 2001 — 2003
Bachelor of Science (BS), Marketing
San Joaquin Delta College 1998 — 2000
Associate's Degree, General Studies, Degree with Honors
Tokay High 1990 — 1994
Cricket Wireless September 2014 - Present
Cricket Wireless January 2012 - Present
Cricket Wireless December 2010 - January 2012
Cricket Wireless November 2009 - December 2010
Crowne Plaza® Hotels & Resorts June 2008 - November 2009
Hyatt Regency Denver at Colorado Convention Center December 2006 - June 2008
Hyatt Regency Denver at Colorado Convention Center April 2006 - December 2006
Hyatt Regency Denver at Colorado Convention Center December 2005 - April 2006
Grand Hyatt Denver 2003 - 2005
Skills
Direct Sales, Telecommunications, Sales, Solution Selling, Wireless, Sales Operations, Account Management, Sales Process, Customer Retention, Sales Management, Food & Beverage, Banquet Operations, Beverage Industry, Hotels, Opening Hotels
Education
Colorado State University-Global Campus 2013 — 2016
Bachelor's Degree, Information Technology
College of New Caledonia 1999 — 2001
Associate's degree, Hospitality Administration/Management
Severn Trent Services November 2009 - Present
RealManage July 2009 - October 2009
Wentworth Property Management Corp. October 2007 - May 2009
Steele and Company, LLC July 1996 - February 2009
Crye Leike Realtors October 2007 - December 2008
Timmons Properties, Inc. June 2004 - September 2007
Crye Leike Realtors March 2003 - June 2004
Cricket Wireless June 2001 - September 2002
Skills
Commercial Real Estate, Real Estate Development, Contract Management, Property Management, Real Estate, Property, Entrepreneurship, Contract Negotiation, Facilities Management, Asset Management, Construction, Construction Management, Leases, Negotiation, Real Estate Transactions, Contractors, Lease Administration, Lease Negotiations, Tenant, Budgets, Landlords, Selling, Corporate Real Estate, Rentals, Project Bidding, Land Acquisition, Brokerage, Real Estate Economics, Project Planning, Investment Properties, Strategic Planning, Real Estate Financing, Project Coordination, Team Building, Management, Project Management, Financial Analysis, Cost Management, Mergers, Residential Homes, Due Diligence, Process Scheduler, Disposition, Location Intelligence, Market Analysis, Investors, Business Development
Education
Ball State University 1992 — 1996
Bachelor of Science (BS), Entrepreneurial and Small Business Operations
JustFab January 2012 - February 2013
Convergys January 2011 - January 2012
Cricket Wireless January 2010 - January 2011
Papaya Clothing January 2009 - January 2010
Skills
Bilingual-English/Spanis..., Windows, OS X, Microsoft Office
Education
Central Piedmont Community College
Cricket Wireless January 2015 - Present
22squared November 2014 - January 2015
22squared August 2013 - November 2014
Moxie May 2013 - August 2013
DraftFCB Hacker Group April 2012 - February 2013
DraftFCB Hacker Group June 2008 - April 2012
AppleOne January 2007 - February 2008
AppleOne March 2005 - January 2007
AppleOne July 2004 - March 2005
AppleOne December 2003 - July 2004
Skills
Direct Mail, Integrated Marketing, Digital Marketing, Creative Strategy, Direct Marketing, Interactive Marketing, Email Marketing, Art Direction, Creative Direction, Mobile Marketing, Advertising, Marketing, CRM, Account Management, Mobile Devices, Strategy, Interactive Advertising, Leadership, Digital Strategy, Online Advertising, Media Planning, Lead Generation, Online Marketing, SEM, Relationship Marketing
Education
Arizona State University 1999 — 2003
Bachelor of Science, Marketing
Teleperformance Careers Philippines September 2014 - Present
Aegis people support March 2013 - August 2014
Ingram Micro August 2012 - March 2013
Teleperformance Careers Philippines March 2008 - September 2009
ePLDT Ventus March 2007 - February 2008
Cricket Wireless August 2006 - February 2007
Education
Lyceum of the Philippines - Intramuros, Manila
Bachelor of Arts (BA), Mass Communication/Media Studies
DuPont Nutrition & Health August 2013 - Present
Western Capital Resources November 2011 - August 2013
Cricket Wireless February 2009 - November 2011
Cricket Wireless November 2008 - February 2009
Cricket Wireless August 2007 - November 2008
Cricket Wireless February 2006 - August 2007
Cricket Wireless August 2004 - February 2006
A-OK Center July 1998 - June 2004
Kings Pawn Shop May 1989 - June 1998
Skills
Sales Management, New Business Development, Strategic Planning, Banking, Customer Service, Account Management, Business Strategy, Sales, Business Development, Management, Credit, Leadership, Customer Retention, Telecommunications, Customer Experience, Budgets, Wireless, Cellular Communications, Cross-functional Team..., Sales Operations, Retail, Inventory Management, Direct Sales, Team Leadership, Mobile Devices, Team Building, Training, Merchandising, Coaching, Pricing, P&L Management, Customer Satisfaction, Income Statement, Sales Process, B2B, Vendor Management, Product Marketing, Forecasting, Call Centers, Product Management, Selling, Solution Selling, Salesforce.com, Strategic Partnerships, P, Hiring, Employee Training, CDMA, Store Management, People Development
Education
Dale Carnegie Course 2001 — 2001
Highest Level of Achievement & Human Relations Awards
Friends University 1988 — 1990
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Cloud County Community College 1986 — 1988
Associate's degree, Business Administration and Management, General
Cricket Wireless May 2005 - Present
Nextel July 2004 - May 2005
Cricket Communications October 2001 - July 2004
UbiquiTel PCS, Via Wireless, Sprint PCS April 1998 - October 2001
GTE Wireless August 1992 - April 1998
Skills
Wireless, Customer Retention, Telecommunications, Sales Operations, Cellular Communications, Direct Sales, B2B, Customer Experience, Mobile Devices, Business Development, Strategic Partnerships, Sales, Cross-functional Team..., Solution Selling, 4G, Go-to-market Strategy, Customer Satisfaction, VoIP, Sales Management, Management, Salesforce.com, Strategy, Retail, CDMA, Account Management, Start-ups, Training, Leadership, Selling, Building Relationships, CRM, Product Management, Competitive Analysis, Sales Process, Channel Partners, Call Centers, Vendor Management, Store Management, Forecasting, Team Leadership, P&L Management, New Business Development, Hiring, Income Statement, Team Building, Product Marketing, Contract Negotiation, Operations Management, Cold Calling, Sales Presentations
Education
California State University, Fresno 1990 — 1992
Business Administration
Fresno City College 1987 — 1990
AS, Business Administration
Cricket Wireless June 2013 - Present
Yes English TV August 2011 - Present
Banexpress Brokerage Firm October 2007 - June 2010
Skills
Broadcast, Television, Advertising, Microsoft Office, Public Relations, Social Media Marketing, Social Media, Editing, Video Editing, Management, New Media, Digital Media, Strategic Planning, Team Leadership, Sales, Customer Service, Telecommunications
Education
Brigham Young University - Idaho 2013 — 2017
Bachelor's degree, Business Management and Entrepreneurship, 3.87
I.U.T.A. 2004 — 2007
Associate's degree, Bank and Finances
Cricket Wireless January 2015 - Present
Skills
Strategic Planning, Team Leadership, Leadership, Sales Management, Negotiation, Microsoft Office, Microsoft Excel, HTML Scripting, JavaScript, MySQL
Education
University of Houston-Clear Lake
Management Information Systems
Colegio de Estudios Superiores de Administración
Business Administration and Management, General
Cricket Wireless 2014 - Present
Aio Wireless November 2013 - 2014
MarketSource April 2013 - December 2013
RadioShack April 2009 - April 2013
Wireless Advocates March 2008 - February 2009
RadioShack October 2006 - November 2007
RadioShack February 2004 - October 2006
RadioShack October 2002 - February 2004
AT&T Wireless January 2001 - December 2001
Best Buy January 1996 - January 1998
Skills
Sales, Customer Service, Merchandising, Store Management, Retail, Visual Merchandising, Management, Inventory Control, Direct Sales, Training, Loss Prevention, Profit, P&L, Retail Sales, Operations Management
Education
Brooks College 2000 — 2002
Long Beach City College 1994 — 1997
Paramount High School 1991 — 1994
High School Diploma
J. Lauren PR January 2013 - Present
Zion & Zion August 2012 - December 2012
The Lofts at Rio Salado July 2011 - October 2012
E.B. Lane August 2011 - January 2012
Cricket Wireless May 2011 - July 2011
Morgan Hill Chamber of Commerce January 2010 - January 2011
Skills
Public Relations, Social Media, Marketing, Event Management, Social Networking, Social Media Marketing, Event Planning, Microsoft Office, Internal Communications, Public Speaking, Marketing Strategy, Marketing Communications, Market Research, Corporate Events, Newsletters, Office Administration, Coordinating Events, Front Office, Press Releases, Office Management, Advertising, Facebook, Events, LinkedIn Advertising, Twitter, Instagram, Pinterest, Tumblr
Education
Arizona State University 2007 — 2011
Bachelor of Interdisciplinary Studies, Business and Communication
Arizona State University 2007 — 2011
Cricket Wireless February 2012 - Present
GreatCall February 2009 - November 2011
Best Buy February 2008 - January 2009
Wireless Advocates April 2005 - November 2007
Skills
Customer Service, Leadership, Training, Sales, Team Leadership, Telecommunications, Customer Retention, Management, Call Centers, Strategic Planning, Budgets, Forecasting, B2B, Retail, Inventory Management, Recruiting, Business Development, Selling, Account Management, Change Management, Negotiation, Business Analysis, Marketing Strategy, Experience in Full..., Budgeting, Business Management, Hiring, Leadership Development, Mentoring, Quality Management, Vendor Management, Sales Management, Team Building, Business Strategy, Business Planning, Business Intelligence, Coaching, Data Analysis, Organizational..., Cross-functional Team..., Process Improvement, Key Performance..., Operations Management, Quality Assurance, Quality Auditing, Team Management, Start-ups
Education
California State University-San Marcos - College of Business Administration 2005 — 2008
Bachelor's, Business Management
Real Living Realty Group November 2014 - Present
Cricket Wireless October 2014 - Present
3rd Generation Estate Jewelers January 2010 - January 2014
Skills
Sales Management, Retail Sales, Account Management, Customer Retention, Direct Sales, Inventory Management, Merchandising, Sales, Sales Operations, Sales Process, Store Management
Education
Adventist University of Health Sciences
Associate of Arts and Sciences (AAS), Radiologic Technology/Science - Radiographer
Lake-Sumter Community College
Associate of Arts (A.A.), Business Administration and Management, General
Cricket Wireless April 2013 - Present
AT&T January 2011 - May 2013
Sbarro October 2008 - January 2011
Classic Chevrolet April 2010 - September 2010
Charleston Southern University August 2006 - April 2009
Skills
Customer Satisfaction, Sales, Training, Microsoft Office, Customer Service, Sound Editing, Music Production, Customer Retention, Creative Writing, Critical Thinking, Social Media Marketing, Sales Management, Troubleshooting, Website Development, Computer Proficiency, Communication Skills, English Literature, Automotive Repair, Creative Solutions, Creative Problem Solving, Technical Proficiency, Photoshop, Social Media, PowerPoint, Communication, Public Speaking, Management, Social Networking, Leadership, Microsoft Word, Retail, Microsoft Excel, Marketing, Time Management, Event Planning
Education
University of Central Florida 2011 — 2013
lake brantley highschool 2002 — 2006
Charleston Southern University
Red Bull June 2014 - Present
Red Bull August 2012 - Present
Muscle Milk/CytoSport October 2013 - June 2014
Cricket Wireless 2014 - 2014
RhymeStreet RSTV August 2012 - April 2013
La Dolce Photography May 2012 - July 2012
Afton, LLC January 2010 - June 2010
Skills
Video Editing, Videography, Creative Direction, Art Direction, Broadcast Journalism, Event Management, Event Planning, Event Photography, Event Videography, Project Management, Media Production, Marketing, Broadcast, Social Media Marketing, Digital Media, Final Cut Pro, Facebook, Social Media, Social Networking
Education
Community College of Philadelphia 2013 — 2014
Bachelor's degree, Communication and Media Studies
Art Institute of Philadelphia 2008 — 2013
Digital Communication and Media/Multimedia
Cricket Wireless June 2015 - Present
Dollar General September 2014 - September 2015
Walmart 2011 - 2014
DIRECTV February 2010 - May 2011
RadioShack February 2006 - December 2010
RadioShack September 2004 - February 2006
Hotels.com April 2004 - September 2004
a-1 sunrise August 2003 - April 2004
Skills
Sales, Marketing Strategy, Visual Merchandising, Time Management, Retail, Customer Service, Sales Management, Direct Sales, Store Management, Store Operations, Recruiting, Payroll, Inventory Management, Retail Sales, Customer Experience, Merchandising, Hiring, Employee Training, Team Building, Team Leadership, Management, Training, Coaching, Teamwork
Education
Some College
Roosevelt High School Roosevelt 1998 — 2001
high school, High School Diplomas
Briarcliffe College
High School or
Cricket Wireless June 2015 - Present
ON TARGET SALES AND MARKETING INC. June 2010 - December 2014
BobCAD-CAM Inc. March 2007 - December 2009
Helio Wireless January 2005 - May 2007
Skills
Advertising, Graphic Design, Social Networking, SEO, SEM, Customer Service, Social Media, Brand Development, Web Design, Web Analytics, Public Relations, Copywriting, Online Marketing, Marketing, Online Advertising, Email Marketing, Social Media Marketing, Google Analytics, PPC
Education
Chester College of New England
Associate's, Liberal Arts
Excelsior College Online
Associate's, Computer Science; Computer Science
TDS Telecom May 2015 - Present
Cricket Wireless October 2008 - March 2015
Glotel Inc August 2008 - October 2008
U.S. Cellular June 2003 - June 2008
Primeco Communications 1999 - 2003
Motorola August 1996 - June 1999
Remec Wireless February 1996 - August 1996
California Microwave February 1995 - January 1996
United States Navy November 1990 - November 1994
Skills
CDMA, EVDO, Cellular Communications, Wireless, 4G, LTE, Telecommunications, Microwave, 3G, T1, RF, Wireless Networking, Computer Network..., CDMA2000, Troubleshooting, WiFi, Optimizations, Routers, Network Optimization, Antennas, Mobile Devices, Testing, SS7, Backhaul, Vendor Management, TDMA, IP, TCP/IP, Networking, Ethernet, Cisco Technologies, GPRS, Wireless Broadband, Broadband, VoIP, System Deployment, Fiber Optics, MPLS, Optimization
Education
Cardinal Stritch University 2011 — 2013
Bachelors of Science, Business Management, 3.86 GPA
College of DuPage 1998 — 2000
Associates, General Studies
USN Radar Systems Maintenance School 1989 — 1990
Radar
USN Advanced Electronics School 1989 — 1989
Electronics, Radar, Computer
USN Basic Electricity & Electronics School 1988 — 1989
Electronics
Broken Arrow High School 1984 — 1988
3M Health Care September 2014 - Present
Cricket Wireless November 2013 - July 2014
Stratose April 2013 - October 2013
Sedgwick CMS September 2011 - March 2013
United Parcel Service June 2008 - October 2011
Skills
T-SQL, jQuery, SQL Server, CSS, ASP.NET, JavaScript, IIS, AJAX, XML, VBScript, HTML, Web Development, ADO.NET, Visual Studio, Application Development, C#, Database Design, VSS, SQL, .NET, WCF, SharePoint, Crystal Reports, Web Services, OOP, Web Applications, Agile, PL/SQL, Visio, Databases, SSRS, Oracle SQL
Education
Amravati University
Kleinfelder 2014 - 2015
Cricket Wireless 2011 - 2014
Cricket Communications 2010 - 2011
Cricket Communications 2007 - 2010
The Connell Whittaker Group LLC 2003 - 2007
PeoplePC 2000 - 2002
J.P. Morgan - LabMorgan.com 2000 - 2000
Skills
Corporate Real Estate, Real Estate Transactions, Property Management, Lease Administration, Financial Analysis, Financial Modeling, Financial Management, Real Estate Financing, Real Estate Investment, Tenant Improvements, Personnel Supervision, Offshore Management, Personnel Training, Contract Management, Accounting, Performance Metrics, Oracle Financials, Oracle Property Manager, Hyperion, Essbase, Cost Savings, Cost Analysis, Driving Results, Team Building, Team Management, Cross-functional Team..., Public Speaking, Group Presentations, International Business, Business Systems..., Financial Systems..., Sustainability, Managerial Finance, Real Estate, Contract Negotiation, Leadership, Analysis, Start-ups, Due Diligence, Variance Analysis, Forecasting, Management, Budgets, Business Development, Commercial Real Estate..., Process Improvement, Vendor Management, Training, People Skills, Negotiation
Education
University of San Francisco
MBA, Finance, E-Business
John Carroll University
B.S.B.A, Finance
American University
Master of Arts (M.A.), (Non-Profit) Arts Management
Cricket Wireless 2007 - Present
Cricket Communications / Leap Wireless 2004 - 2007
Cricket Communications 2002 - 2004
Appiant Technologies 2000 - 2001
Verizon Wireless (formerly AirTouch Cellular) 1990 - 2000
Skills
Cross-functional Team..., Wireless, Product Strategy, Vendor Management, Product Management, Program Management, Product Development, Customer Relations, Team Leadership, Process Improvement, Mergers, Telecommunications, Business Analysis, Mergers & Acquisitions, Strategy, Project Management, Management, Customer Retention, Requirements Analysis, Analysis, Business Development, Start-ups, Financial Analysis, Project Planning, Leadership, Strategic Planning, Competitive Analysis, Product Marketing, Sales Management, New Business Development, Customer Service, Sales Operations, Forecasting, Integration, Marketing, Team Building, Market Research, Mobile Devices, Entrepreneurship, Customer Experience, Strategic Partnerships, Go-to-market Strategy, Pricing, CRM, P&L Management, Mobile Technology, Direct Sales, Cellular Communications, CDMA, 4G
Education
Pepperdine University 1994 — 1996
MBA
California State University-Long Beach
BS, Management
Team 3337 Wireless September 2012 - Present
APFL, CPIFL, NAFL, CIFL League January 2000 - January 2013
Cricket Wireless September 2010 - September 2012
Skills
Social Media, Product Development, Account Management, Social Networking, Business Planning, Leadership, Business, Project Management, Mobile Technology, Web Design, Team Leadership, B2B, Negotiation, Retail, Advertising
Education
Avila University
Cricket Wireless October 2011 - Present
Cricket Communications June 2007 - October 2011
Cricket Communications January 2003 - June 2007
Cricket Communications November 2001 - January 2003
Telergy, Inc February 2000 - April 2001
Nextel Communications 1998 - 2000
EMI Communications/Intermedia Communications, Inc. January 1995 - March 1998
EMI Communications, Inc March 1984 - January 1995
Skills
Wireless, Switching, Telecommunications, LTE, Computer Network..., Core Network, Switches, T1, CCNA, RF Engineering, Disaster Recovery, 3G, MapInfo, 4G, Backhaul, VoIP, CDMA, Broadband, Wireless Networking, IP, Optical Fiber, System Deployment, RF, Ethernet, Cellular Communications, UMTS, DWDM, MPLS, Provisioning, Mobile Devices, Fiber Optics, Integration, Microwave, TCP/IP, Optimization, SS7, Troubleshooting, EVDO, Network Design, GSM, Vendor Management, Network Optimization, Cisco Technologies, WiFi, Network Engineering, Routers, SIP, WiMAX, Transmission, RAN
Education
Alfred State College - SUNY College of Technology 2014 — 2016
Bachelor's Degree, Business Management, Working toward
SUNY College of Technology at Canton 1981 — 1983
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering, 3.2
PruittHealth September 2014 - Present
PruittHealth 2014 - 2015
PruittHealth 2014 - 2015
Field Nation May 2014 - September 2014
Cricket Wireless September 2013 - May 2014
Field Nation July 2012 - September 2013
Randstad Technologies August 2011 - June 2012
Skills
Linux, Network Security, Security, Active Directory, Servers, DHCP, Troubleshooting, Computer Security, XP, Windows 7, Windows, DNS, Disaster Recovery, Windows Server, TCP/IP, VPN, Hardware, VMware, Computer Hardware, Firewalls, Cloud Computing, Group Policy, VMware ESX, System Administration, Technical Support, Microsoft Exchange, A+ Certified, System Deployment, Workstations, Antivirus, Blackberry Enterprise..., Citrix, IT Service Management, Help Desk Support, Laptops, CCNA, Printers, Computer Repair, Software Installation, Software Documentation, Dell Computers, Network Administration, Networking, Operating Systems, Norton Ghost, Remote Desktop, SCCM, BMC Remedy, Routers, Information Technology
Education
Ashford University 2014 — 2015
Bachelor's degree, Instructional Design, 3.25
New Horizons Computer Learning Center 2011 — 2012
Certifications, MCITP Enterprise
Cricket Wireless August 2014 - Present
Cricket Communications December 2013 - August 2014
Cricket Communications May 2012 - December 2013
Cricket Communications May 2009 - June 2012
Bed Bath and Beyond June 2002 - May 2009
Jones New York January 2001 - November 2001
Wimberly Antiques & Consignments December 1999 - October 2001
Wal-Mart Stores, Inc June 1995 - July 2000
Skills
Telecommunications, Wireless, Team Leadership, Income Statement, Sales Operations, Customer Experience, Customer Satisfaction, Retail, Team Building, Inventory Management, Customer Service, Forecasting, Cross-functional Team..., Sales, Training, Budgets, Management, Business Planning, Customer Retention
Education
Southwest Texas State University 1992 — 1995
BBA, Computer Information Systems and BBA, Accounting
Alvin Community College 1985 — 1987
Associates of Applied Science, Computer Science
Cricket Wireless September 2013 - Present
Apple March 2012 - September 2013
T-Mobile June 2011 - March 2012
T-Mobile September 2005 - June 2011
Nextel December 2003 - August 2004
Nextel July 2001 - November 2003
Sprint March 2000 - August 2001
Sprint June 1998 - March 2000
Cellular One January 1996 - May 1998
The Good Guys! 1995 - 1997
Skills
Wireless, Small Business, Customer Relations, Telecommunications, Leadership Development, Business Solutions, Account Management, Driving Revenue, Team Motivator, Customer Service, Leadership, Customer Satisfaction, Sales Process, Sales, Customer Experience, Salesforce.com, SaaS, Sales Operations, Direct Sales, Sales Management, Strategic Partnerships, Business Intelligence, CRM, Customer Retention, Management, Cross-functional Team..., Product Marketing, Coaching, Team Building, B2B, Solution Selling, Cold Calling, Retail, Selling, Marketing Strategy, Mobile Applications, Marketing, Sales Presentations, Product Management, Strategy, Key Account Management, Competitive Analysis, Negotiation, Channel Partners, Call Centers, P&L Management, New Business Development, Lead Generation, Business Development, Recruiting
Education
California State University-Northridge 1984 — 1990
Speech Communications/ Marketing
Cricket Wireless April 2014 - Present
Kmart September 2012 - Present
Society of Educational Arts November 2007 - Present
Houses on the Moon Theater Company February 2007 - Present
Independent February 2005 - Present
Skills
Voice Acting, Theatre, Acting, Voice Over, Drama, Film, Improvisation, Commercials, Audio Books, Comedy, Stage, Performing Arts, Musical Theatre, Singing, Television, English to Spanish..., Feature Films, Plays, Storytelling, Video, Sound, Directing, Screenwriting, Radio, Journalism, Scripting, Film Production, Entertainment, Producing, Video Production, Audio Editing
Education
American Musical and Dramatic Academy 2005 — 2007
Integrated Program, Musical Theater, Acting, Ballet, Jazz
Fundación Universidad de las Américas, Puebla, A.C. 1999 — 2004
BFA Communications, Journalism, Film, Screenwriting
Cricket Wireless March 2014 - Present
Aio Wireless January 2012 - March 2014
AT&T 2011 - 2012
AT&T 2010 - 2011
Skills
Sales Process, Business Development, Mobile Technology, Mobile Devices, Sales Management, Leadership, Telecommunications, Retail, Distribution Center..., Wireless, Sales, Account Management, New Business Development, Mobile Communications, Marketing, Customer Retention, Salesforce.com, Managed Services, Management, Strategic Partnerships, Marketing Strategy, B2B, Team Building, Customer Service, Team Leadership
Education
Auburn University 2006 — 2010
BS: International Business with Concentrations in Spanish & Marketing Cum Laude, International Business
Georgia State University - J. Mack Robinson College of Business 2014 — 2015
Professional MBA, Professional MBA
ITT Technical Institute April 2014 - July 2015
Education Corporation Hoffman Estates August 2011 - March 2014
Cricket Wireless February 2009 - August 2011
Skills
Student Loans, Higher Education, Customer Service, PowerPoint, Leadership, Microsoft Office, Microsoft Excel, Student Financial Aid, Admissions, Customer Retention, Staff Development
Education
American InterContinental University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Finance
WestWood College
Bachelor of Science, Computer Network Management
American InterContinental University
Cricket Wireless October 2013 - Present
Revol Wireless April 2011 - October 2013
Revol Wireless October 2007 - April 2011
Revol Wireless January 2007 - October 2007
Revol Wireless October 2005 - January 2007
Sprint July 2005 - October 2005
Sprint October 2003 - July 2005
Sprint April 2002 - October 2003
Sprint June 2000 - April 2002
Skills
Direct Sales, Wireless, Telecommunications, Sales Management, Cellular Communications, Account Management, Mobile Devices, Customer Satisfaction, Sales, Retail, Strategic Partnerships, Sales Process, CDMA, Territory Management, Team Building, Competitive Analysis, Strategic Planning, Team Leadership, Customer Experience, Retail Sales, Cross-functional Team..., Leadership, Sales Operations, Management, Vendor Management, CRM, Strategy, Start-ups, Business Development, Selling, Training, Marketing Strategy, Customer Retention, Forecasting, Marketing, Solution Selling, Market Planning
Education
Charleston Southern University 1997 — 2001
Bachelor of Arts (B.A.), Biology
Cricket Wireless September 2015 - Present
AT&T October 2010 - August 2015
Cricket Wireless August 2009 - September 2010
Honda June 2008 - May 2009
Time Warner Cable March 2007 - June 2008
Skills
Customer Service, Management, Sales, Team Leadership, Wireless, Customer Experience, Microsoft Office, Retail, Sales Operations, Training, Team Building, Customer Satisfaction, Sales Management, Leadership, Customer Retention, Store Management
Education
Central Texas College
Criminal Justice
Northern Virginia Community College
Business Management
Cricket Wireless June 2015 - Present
Express Check Advance April 2014 - June 2015
Sprint May 2007 - December 2013
Skills
Microsoft Office, Management, Microsoft Word, Research, PowerPoint, Leadership, Sales, Microsoft Excel, Training, English, Process Improvement, Windows, Outlook, Recruiting
Education
Ashford University
Cricket Wireless March 2008 - Present
Tmobile April 2003 - March 2008
Tmobile April 2003 - March 2008
Skills
Mobile Devices, Cellular Communications, Sales Operations, Customer Retention, Direct Sales, Sales Management, Customer Experience, Solution Selling, Networking, Account Management, Sales, Team Leadership, Business Development, Leadership, Customer Satisfaction, Training, Team Building, Retail, Inventory Management, Employee Training, Merchandising, Recruiting, Quotas, Time Management, Leadership Development, Coaching, Strategic Partnerships
Education
Clackamas Community College
Currently working on BAS, Business Administration and Management, General
ShadowTech Labs, Inc. June 2015 - Present
Northwestern Mutual December 2013 - June 2015
The Jacobson Group May 2012 - December 2013
Cricket Wireless April 2011 - December 2011
Chicago Symphony Orchestra April 2009 - August 2011
Lakeshore Athletic Club June 2008 - December 2008
Skills
Teamwork, Microsoft Word, Research, Customer Service, Fundraising, PowerPoint, Outlook, Public Speaking, Sales, QuickBooks, Budgets, Microsoft Office, Team Building, Marketing, Management, Recruiting, Event Planning, Social Media Marketing, Teaching, Microsoft Excel, Event Management, Social Networking, Training, Social Media, Advertising, Data Entry, Onboarding, Leadership, Talent Management, Strategic Planning, Sales Operations, Editing, Customer Satisfaction, Team Leadership, Blogging, Public Relations, Insurance, Time Management, Marketing Communications, Human Resources, Coaching, Call Centers
Education
Indiana University-East 2013 — 2015
English, English (Technical and Business Writing)
Harold Washington College 2008 — 2012
2011; Associates, English; Arts
Cricket Wireless March 2015 - Present
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Customer Retention, Call Center, Time Management, Social Networking, Social Media Marketing
Education
Chattahoochee Technical College 2015 — 2019
Computer and Information Systems Security/Information Assurance
Wells Fargo October 2014 - Present
Citizens Bank October 2012 - August 2014
Cricket Wireless February 2010 - July 2012
Skills
Branch Banking, Banking, Credit, Consumer Lending, Retail Banking, Loans, Cross Selling, Small Business Lending, Branch Management, Lines Of Credit, Commercial Lending, Mortgage Lending, Credit Analysis, Loan Origination, Commercial Banking, Mortgage Banking, Management, Leadership, Positive Team Player, Motivational Speaking
Education
Lincoln academy 2013 — 2014
High School
Wireless Innovations February 2015 - Present
Rush Star Wireless, Inc. August 2014 - Present
Cricket Wireless March 2013 - August 2014
Sprint / Next Level Wireless June 2003 - February 2013
NEXTEL / Platinum Wireless March 1997 - May 2003
Skills
Management, Account Management, Business Development, Customer Service, Direct Sales, Microsoft Office, Mobile Devices, New Business Development, Project Management, Recruiting, Sales, Sales Management, Sales Operations, Solution Selling, Telecommunications, Wireless
Education
Central Texas College
New Bedford High school
WDSI FOX61/The CW Chattanooga/MyNetWorkTV Chattanooga/MeTV Chattanooga February 2015 - Present
The Home Depot March 2010 - January 2011
Cricket Wireless December 2007 - October 2009
Skills
Communications, Administrative..., Customer Service, Sales Management, Money Management, Employee Training, Training, Customer Satisfaction, Sales, Inventory Management, Retail, Management, Communication
Education
Chattanooga State Community College 2014 — 2016
Chattanooga State Community College 2014 — 2015
Mass Communication/Media Studies
State of New Jersey December 2014 - Present
Comcast October 2014 - Present
Coursera January 2014 - Present
Cricket Wireless September 2012 - October 2014
Mc Collister December 2011 - October 2012
C3i January 2010 - April 2011
Skills
Networking, Troubleshooting, Leadership, Microsoft Office, Program Management, Network Administration, Marketing, Strategy, Technical Support, Customer Service, Access, Routers, Training, Account Management, Active Directory, Disaster Recovery, Windows, Firewalls, Business Process..., Software Documentation, PPP. OSPF. IGRP /..., VMware vCenter, VMware ESX, VMware Workstation, VMware Infrastructure, Red Hat Linux, Bash, Visual Studio, Unix, Social Media, Cisco Technologies, VPN, System Administration, Microsoft Exchange, Management, Help Desk Support
Education
Burlington County College 2009 — 2012
A.A, ELECTRONIC/ELETRICAL ENGINEERING
Drake College of Business-Elizabeth 2003 — 2004
Technical Diploma, Local and Wide area Networking/ Computer Hardware, 3.9
ItWorks Global July 2015 - Present
Cricket Wireless May 2015 - July 2015
Cricket Wireless February 2015 - May 2015
RadioShack January 2014 - May 2015
RadioShack July 2012 - January 2014
Ashley Furniture HomeStore September 2010 - September 2011
Meadowbrook Pool June 2008 - October 2010
Metropolitan Market September 2005 - June 2008
Skills
Space planning, Visual Merchandising, Customer Service, Sales, Hand Drafting, Sketching, Microsoft Office, Color Theory, SketchUp, Interior Design, Adobe Creative Suite, Data Entry, Space-planning, Rendering, Furniture, Retail, AutoCAD, Google SketchUp, Telephone Skills, Lighting Design, Textiles, Clarinet, PowerPoint, Sales Management, Team Leadership, Merchandising, American Sign Language, Photoshop, Consumer Electronics, Illustrator, InDesign, Illustration, Graphic Design, Planograms, POS, Inventory Control, Inventory Management, Deposits, Openings, Closings, Scheduling, People Management, Space Planning
Education
Art Institute of Seattle 2006 — 2010
Associate in Applied Arts, Interior Design
Nathan Hale High School 2002 — 2006
High School Diploma
Texas A&M Health Science Center School of Public Health June 2015 - Present
Texas A&M Health Science Center School of Public Health April 2015 - August 2015
Software Global Ltd. January 2014 - August 2014
Global H2O October 2012 - December 2013
The University of Texas at San Antonio May 2012 - June 2013
Cricket Wireless June 2011 - January 2013
The University of Texas at San Antonio June 2012 - September 2012
Skills
Microsoft Word, Microsoft Office, Research, Management, Microsoft Excel, Leadership, PowerPoint, Sales, Training, English, Windows, Outlook, Interviews, Stata, SAS Programming, SPSS, SCID (Structured..., Column Chromatography, DNA Extraction, Gel Electrophoresis, PCR, Titration, Western Blotting, Literature Reviews
Education
Texas A&M University 2014 — 2016
Master of Public Health (M.P.H.), Epidemiology
The University of Texas at San Antonio 2013 — 2013
Bachelors, Psychology
Baylor University 2011 — 2013
Bachelor of Science (B.S.), Psychology
Amarillo Globe-News April 2015 - Present
Custom T's January 2015 - April 2015
FASTSIGNS July 2013 - December 2013
Cricket Wireless October 2009 - August 2013
Skills
Adobe Creative Suite, Branding & Identity, Graphic Design, Web Design, User Interface Design, Sales, Customer Service, Technical Support, Microsoft Office, Mac OS, PC, POS, Social Media, Illustrator, Photoshop, InDesign, Dreamweaver, After Effects, Flash, Adobe Fireworks, Visual Communication, Development Design, Posters, Advertising
Education
Metropolitan State University of Denver 2006 — 2012
Bachelor's Degree, Communication Design
Arapahoe Community College 2004 — 2006
Associate's Degree, Graphic Design
Pickens Technical College 2003 — 2004
Certificate, Desktop Publishing
Cricket Wireless November 2012 - Present
Walmart August 2011 - December 2011
Alpine Country Club May 2011 - August 2011
Skills
Customer Service, Computer Proficiency, Multi Tasking, Bilingual, Medical Terminology, Medical Coding, Medical Assisting, ICD-9, English-Spanish, Highly Reliable, Accounting, Management, Organized self-starter, HIPAA, Microsoft Office, Microsoft Excel, Form Filling, Customer Experience, Retail, Time Management, Leadership, Telephone Skills, Teamwork, Cashiering
Education
First Institute Inc 2014 — 2014
Medical Office Assistant, MOA
GED CLC 2013 — 2013
High School Equivalency Diploma
Cricket Wireless September 2014 - Present
Skills
Sales, Account Management, Direct Sales, Customer Service, Sales Operations, Event Planning, Strategic Planning, Social Media, Leadership Development, Management
Education
Northeastern State University 2010 — 2012
Bachelor of Arts (BA), Psychology
Ball State University 2007 — 2009
Psychology
Cricket Wireless May 2015 - Present
Verizon Wireless October 2012 - Present
Tech Mahindra June 2009 - September 2012
AT&T 2010 - 2012
Tech Mahindra 2010 - 2012
Skills
Regression Testing, Quality Center, Manual Testing, Test Strategy, QTP, Test Cases, Defect Tracking, Test Automation, Test Management, Test Planning, HP QTP, HP Quality Center, Software Quality..., System Testing
Education
Birla Institute of Technology and Science 2008 — 2010
Master of Science (M.S.), Software & Telecom
GNIT
Cricket Wireless April 2015 - Present
Champagne Productions August 2010 - Present
Roxy Orlando 2014 - 2014
Fipstyle Ent/ Champagne Productions January 2011 - 2013
KDS Music Studios 2010 - 2013
Skills
Sound, Social Networking, Studio Recording, Pro Tools, Sound Mixing, Mastering, Audio Engineering, Lighting, recording, Sales, Marketing, Music Production, Entertainment, Music, Music Industry, Sound Design, Audio Editing, Song Writing, Acoustic Guitar, Electric Guitar, Bass Guitar, Sales Management, Sales Process
Education
Audio Recording Technology Institute 2010 — 2010
Audio Engineering, Audio Engineering
Cricket Wireless June 2013 - Present
American Electric Power May 2011 - April 2013
Aircom International 2011 - May 2011
Cricket Communications February 2009 - October 2010
Cricket Communications October 2007 - February 2009
Fanna Technology January 2006 - October 2006
General Maintenance Directorate - UAE Armed Forces January 2000 - December 2005
General Maintenance Directorate - UAE Armed Forces November 1998 - December 2005
General Maintenance Directorate - UAE Armed Forces July 1993 - October 1998
General Maintenance Directorate - UAE Armed Forces February 1992 - June 1993
Skills
VB.NET, XML, TCP/IP, HTML, SSIS, MS SQL, T-SQL, LINQ, ADO.NET, VBA, MS Access, Access, Microsoft SQL Server, SQL, Databases, Oracle, IIS, SDLC, Integration, Visual Studio, Requirements Analysis, Software Development, Technical Support, Project Management, Database Design, .NET, Networking, VBScript, Windows Server, Security, Vendor Management, Unix, Visual Basic, Quality Assurance, Troubleshooting, MySQL, Wireless, Visio, Operating Systems, Analysis, PL/SQL, Systems Analysis, Project Planning, ASP, C#, Enterprise Software, Software Documentation, Enterprise Architecture, Business Intelligence, Team Leadership
Education
Columbia Southern University 2003 — 2004
MBA, E-Business & Technology
TAFE 2002 — 2002
Certificate, Information Technology
Eastern Visayas State University
Bachelor of Science (BS), Industrial Engineering
Cricket Wireless November 2014 - Present
MetroPCS June 2014 - September 2014
IHOP May 2013 - April 2014
Cinderellas Closet January 2013 - May 2013
Skills
Customer Service, Management, Telecommunications, Sales Management, Team Leadership, Customer Satisfaction, Leadership, Account Management, Marketing, Retail, Telecommunications..., Sales Operations, Team Building, Microsoft Office, Inventory Management, Sales, Customer Experience, Training
Education
Paul Mitchell the School-Atlanta 2015 — 2016
Master cosmetologist, Cosmetology, Barber/Styling, and Nail Instructor
Meadowcreek High School 2010 — 2014
Diploma
VertsKebap November 2013 - Present
Greenstream International October 2012 - June 2013
NexxLinx May 2011 - July 2012
United States Army Reserve December 2004 - February 2011
Cricket Wireless September 2008 - September 2009
Apple June 2007 - January 2008
Skills
Management, Restaurant Management, Call Centers, Supply Chain, Iso 9000, Public Speaking, Training, Strategic Planning, Microsoft Excel, Supply Chain Management, Talent Acquisition, Restaurants, Hiring, New Hire Training, Retail, Quality Assurance, Fraud Prevention, Customer Service, Technical Support, Telecommunications, Wireless, Customer Satisfaction, Team Leadership, Customer Retention, Time Management, Team Building, Microsoft Office, Human Resources, Stock Control, Shipping & Receiving, Accounting
Education
Texas State University 1999 — 2002
Biology, General, 3.0 GPA
Austin Community College 2002 — 2004
David Crockett High school 1992 — 1996
High School, 3.5 GPA
CBE Companies January 2015 - May 2015
IBEX Global August 2014 - January 2015
Schlotzkys June 2014 - August 2014
Cricket Wireless December 2013 - April 2014
Dollar General April 2013 - April 2014
Silverleaf Resorts February 2013 - June 2013
Lifetime Fitness July 2012 - October 2012
Sam's Club August 2008 - June 2012
Victory Cleaners September 2005 - August 2008
Skills
Illustrator, Photoshop, InDesign, Adobe Fireworks, Flash, Dreamweaver, Digital Photography, Graphics, PowerPoint, Social Networking
Education
Austin Community College 2010 — 2017
Graphic Design
San Marcos High School 2001 — 2005
Diploma
Cricket Wireless October 2013 - Present
Riverbed Technology June 2015 - August 2015
Bay Area Video Coalition 2014 - 2015
Bay Area Video Coalition 2014 - 2015
Bay Area Video Coalition 2014 - 2015
Skills
Community Outreach, Volunteer Management, Customer Service, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Microsoft Excel, Leadership, Tech support, Eagle Scout, Technical ticketing..., Sales Operations
Education
City College of San Francisco 2015 — 2015
A+ Certification, Information Technology
Bay Area Video Coalition (BAVC) 2015 — 2015
Zendesk 101
Mission Tech Academy 2015 — 2015
SamaUSA
Mission Economic Development Agency 2014 — 2014
Mission Techie Program
San Francisco State University 2008 — 2013
Bachelor of Science (BS), Recreation, Parks and Tourism Administration
Cricket Wireless September 2013 - Present
AT&T October 2006 - September 2013
Wells Fargo Financial December 2004 - October 2006
Wells Fargo Bank August 1999 - December 2004
Skills
Wireless, Sales Management, Sales, Customer Service, Customer Experience, Direct Sales, Account Management, Call Centers, Customer Retention, Telecommunications, Customer Satisfaction, Call Center, Retail, Sales Operations, Solution Selling, Sales Process, Managed Services
Education
Kaplan University 2009 — 2011
MBA, Project Management
California State University-Sacramento 2001 — 2003
Bachelors, Social Work
Frontier Airlines April 2015 - Present
Frontier Airlines June 2014 - April 2015
Americana clothing March 2011 - June 2013
Cricket Wireless September 2009 - September 2010
Alltell Communications July 2006 - July 2007
Skills
Airlines, Flights, Airports, Process Improvement, Commercial Aviation, Aviation, Quality Assurance, Technical Support, Customer Service, Software Documentation, Software Installation, Technical Writing, Technical Documentation, Employee Training, Data Analysis, Program Development, Marketing Strategy, Social Media, Entrepreneurship
Education
East Economics and Law Academy of the Humanities 2002 — 2006
Information Technology
Metropolitan State University of Denver
Computer and Information Sciences, General
Cricket Wireless September 2014 - Present
MetroPCS August 2010 - September 2014
Skills
Customer Satisfaction, Customer Service, General Aviation, Aviation, Employee Training, Sales, Private Pilot, Business Aviation, Private Piloting, Sales Management, Coordination, Schedules, Inventory Management, Recruiting, Interviews, Business Development
Education
Bridgewater State College 2009 — 2015
Aviation Science, Professional Pilot & Aviation Management
Cricket Wireless August 2013 - Present
AT&T Mobility May 2012 - Present
AT&T Mobility October 2011 - April 2012
AT&T Mobility December 2007 - September 2010
Skills
Driving Results, Time Management, Strategic Communications, Team Building, Asset Management, Commitment Control, Team Motivator, Customer Relations, Customer Satisfaction, Sales Management, Management, Customer Service, Asset Managment, Sales
Education
University of Redlands 2012 — 2014
Master of Business Administration (M.B.A.), Marketing
AT&T University Harvard Business 2011 — 2011
Business Management & Leadership
California State University-Fullerton 2009 — 2010
B.A, Psychology
Fullerton/Cypress College 2008 — 2009
University of Arizona 2005 — 2007
Cricket Wireless June 2015 - Present
T-Mobile August 2011 - May 2015
AT&T September 2009 - June 2011
Alltel Wireless February 2006 - June 2009
Education
Aiken Technical College
Associate's degree, Business Administration and Management, General
Cricket Wireless July 2014 - Present
Citizens Bank November 2013 - July 2014
Citizens Bank December 2012 - November 2013
MetroPCS February 2009 - December 2012
Verizon wireless July 2007 - February 2009
Verizon Wireless August 2006 - July 2007
Skills
Sales, Retail, Store Management, Customer Service, Leadership, Customer Experience, Customer Satisfaction, Management, Sales Operations, Account Management, Sales Management, Team Building, Telecommunications, Customer Retention, Direct Sales
Education
Bridgewater State College 2004 — 2006
Physical Sciences
Dean College 2002 — 2004
Associate of Science (A.S.), Physical Sciences
Cricket Wireless. December 2005 - Present
Skills
Cellular Communications, 4G, CDMA, Telecommunications, Customer Retention, Mobile Devices, LTE, Customer Experience, Wireless, Retail, GSM, Sales, Direct Sales, Store Management, Sales Operations, Customer Satisfaction
Education
Boise State University
Cricket Wireless November 2006 - Present
Cricket Communications November 2006 - October 2014
Skills
Sales Operations, Wireless, Telecommunications, Cellular Communications, Mobile Devices, CDMA, Product Management, Direct Sales, Account Management, Customer Experience, Sales Management, Product Marketing, Strategic Partnerships, Customer Retention, VoIP, Customer Satisfaction, Sales Process, Sales, Cross-functional Team..., Team Building, Team Leadership
Education
Butler County Community College
Baxalta July 2015 - Present
Baxter International Inc. January 2013 - July 2015
Cricket Wireless August 2011 - November 2012
Bomuca International January 2010 - January 2011
Wells Fargo Bank July 2005 - February 2009
The Good Guys November 2001 - April 2004
Skills
Leadership, Time Management, Training, Customer Service, Logistics, Warehousing, Shipping, Transportation, Direct Marketing, Banking, Microsoft Excel, Microsoft Office, Finance, Access, Accounting
Education
California State University-San Marcos 2005 — 2011
Bachelor's Degree, Business Administration
Southwestern College 2000 — 2003
Associate's Degree, Business Administration
University of Wisconsin-Parkside September 2004 - Present
Racine Unified School District October 2014 - Present
First Presbyterian Church of Racine, WI September 2007 - Present
Cricket Wireless April 2013 - October 2014
Cricket Wireless December 2011 - April 2013
U.S. Cellular May 2009 - October 2011
U.S. Cellular November 2007 - May 2009
Choral Arts Society of Southeastern Wisconsin September 2004 - September 2008
U.S. Cellular February 2006 - November 2007
Lanzaperfume November 1988 - June 1990
Skills
Music, Spanish, Sales, Team Leadership, Time Management, Piano, Choral, Retail, Customer Experience, Conducting, Customer Retention, Customer Satisfaction, Microsoft Office, Team Building, Coaching, Event Planning, Leadership Development, Marketing, Public Speaking, Training, Inventory Management, Wireless
Education
Carnegie Mellon University 1997 — 1999
MFA, Music
AT&T July 2014 - Present
Cricket Wireless April 2012 - July 2014
Charter Communications February 2008 - April 2012
McClain Finlon Advertising April 2004 - February 2008
Janus Capital Corporation November 1998 - April 2004
ARAMARK Educational Services August 1994 - November 1998
Skills
Direct Marketing, Marketing Communications, Integrated Marketing, Advertising, Account Management, Marketing, Direct Mail, Marketing Strategy, B2B, Email Marketing, CRM, Digital Marketing, Product Marketing, Procurement, Contract Management, Contract Negotiation
Education
Colorado State University_Global Campus
Bachelor of Science, Marketing
Art Institute of Colorado
Associate Degree, Advertising Design
Verizon Wireless December 2013 - Present
Verizon Wireless February 2013 - December 2013
Cricket Wireless September 2011 - December 2012
Cricket Wireless June 2011 - September 2011
Skills
Telecommunications, Sales Operations, Sales, Customer Service, Team Building, Customer Satisfaction, Product Launch, Team Leadership, Microsoft Office, Market Planning, Direct Sales, Account Management, Training, Competitive Analysis, Marketing, Mobile Devices, Leadership, Customer Retention, Management, Wireless, Sales Management, Community Outreach, Customer Experience, Sales Process, Solution Selling, Public Speaking, Event Planning, Research, Time Management, Recruiting
Education
Colorado State University 2008 — 2011
Bachelor of Science (B.S.), Psychology
Aims Community College 2005 — 2008
Associate of Arts (A.A.), Liberal Arts
Cricket Wireless March 2014 - Present
Verizon Wireless July 2011 - March 2014
Barnes & Noble April 2010 - July 2011
National Grid January 2008 - April 2010
Settlement Systems Inc. January 2007 - March 2009
TNT USA December 2005 - July 2006
Lufthansa Cargo August 2003 - August 2005
Diam International 2000 - 2001
Skills
Desktop Support, Laptops, Remedy, Windows 7, Active Directory, RSA Token Deployment, VPN, Citrix Metaframe, SQL, ACSR, CACS, SSO, Radar, Port Security, Cisco MARS, MBA, Technical Support, BMC Remedy, Windows Server, Operating Systems, XP, Software Installation, Access, Unix, Printers, Windows XP, Management, Training, Troubleshooting, Leadership
Education
Florida Institute of Technology 2012 — 2014
Master of Business Administration (MBA), Information Technology Management
Briarcliffe College 2007 — 2008
Bachelors of Technology Degree, Computer Networking and Telecommunications
Katherine Gibbs School 2001 — 2003
Associate of Technology Degree, Computer Network Operations
METRO PCS April 2015 - Present
Cricket Wireless January 2015 - April 2015
Cricket Communications May 2013 - April 2015
Cricket Communications May 2006 - January 2015
T-Mobile January 2002 - May 2006
Skills
Sales Operations, Wireless, Account Management, Sales, Sales Management, Leadership, Management, Business Planning, Customer Retention, Customer Experience, Sales Process, Salesforce.com, Product Marketing, Vendor Management, Product Management, Business Development, Contract Negotiation, Networking, Building Relationships, Business Strategy, Product Development, Customer Service, Direct Sales, Solution Selling, Process Improvement, Telecommunications, Mobile Devices, B2B, Customer Satisfaction, Selling, Cross-functional Team..., Strategic Partnerships, New Business Development, Team Leadership, Training, Team Building, Forecasting, Competitive Analysis, Retail, Strategy, Sales Presentations, Marketing Strategy, Strategic Planning, Channel Partners, Cellular Communications, Marketing, CRM, Call Centers, Cold Calling, Start-ups
Education
Ashford University 2014 — 2016
Bachelor's degree, Project Management
Pima Community College
Business
University of Phoenix
Business
Cricket Wireless April 2015 - Present
The Home Depot July 2014 - April 2015
TIAA-CREF (Contractor) April 2014 - June 2014
Belk December 2012 - November 2013
Macquarium June 2011 - November 2012
Lowe's Companies, Inc. (Contractor) June 2011 - November 2012
JWT Minneapolis March 2007 - June 2011
Per-Se Technologies 2006 - 2007
Progressive Medical, Inc. 2004 - 2005
Merck Medco 2002 - 2004
Skills
User Experience, Information Architecture, E-commerce, User-centered Design, Usability, Usability Testing, Web Analytics, Agile Methodologies, Web Design, Interaction Design, User Interface Design, Wireframes, Usability Engineering, Process Improvement, Team Leadership, Business Development, Change Management, Web Development, Business Analysis, Requirements Analysis, Axure, CRM, Experience Design, Requirements Gathering, User Interface, Digital Strategy, Web Project Management, Wire Framing, Contextual Inquiry, Accessibility, Product Marketing, OmniGraffle, Heuristic Evaluation, Information Design, Software Development, Consulting, Strategy, Card Sorting, Visio, Social Media Marketing, User Experience Design, Persona, User Research, User Scenarios, Mobile Design, Content Strategy, Human Computer..., Healthcare, Clinical Documentation, Physical Therapy
Education
Art Institute of Atlanta
AA, Multimedia
The Ohio State University
BS Educ., Health and Sports Medicine
GlenOak High School
Cricket Wireless September 2011 - Present
Cricket Communications May 2011 - September 2011
Cricket Communications January 2009 - April 2011
Cricket Communications July 2008 - January 2009
T-Mobile June 2007 - July 2008
First Team Real Estate 2004 - 2007
Skills
Sales Management, Sales Operations, Direct Sales, Account Management, Sales Process, Customer Satisfaction, Sales, Retail, Team Building, Salesforce.com, Telecommunications, Solution Selling, Team Leadership, Income Statement, Customer Service, Customer Experience, Customer Retention, Wireless, B2B, Coaching, Cold Calling, Cross-functional Team..., Enterprise Software, Leadership, Management, Selling
Education
California Coast University 2007 — 2009
Bachelors of Science, Business Administration
King College 1996 — 1998
Began Degree, Business Administration
Cricket Wireless November 2014 - Present
American Express March 2013 - Present
J&J BAXTER ENTERPRISES November 2010 - Present
Team Baxter East, Inc September 2003 - Present
Sport Clips October 2003 - August 2014
BlueSky Group - AT&T Authorized Retailers December 2010 - June 2013
Chick-fil-A July 2008 - February 2009
Chick-fil-A March 2006 - February 2009
Team Baxter West September 2003 - December 2005
Ivie March 2001 - May 2003
Skills
Customer Service, Marketing, Management, Leadership, Training, Team Building, Sales, Operations Management, Retail, Inventory Management, Analysis, Mergers & Acquisitions, Small Business, Human Resources, Real Estate, Finance, P&L Management
Education
Baylor University 1999 — 2000
M.S., Information Systems
Baylor University - Hankamer School of Business 1999 — 2000
MBA, Finance
Mississippi College 1995 — 1998
B.S., Business Administration
Grayson County Community College 1994 — 1995
None, General Studies
Cricket Wireless November 2014 - Present
Cricket Communications April 2011 - November 2014
Cricket Communications July 2009 - April 2011
Cricket Communications October 2008 - July 2009
Brightpoint October 2002 - October 2008
Cingular Wireless May 2000 - May 2002
Powertel Wireless June 1999 - May 2000
Skills
Wireless, Sales Management, Telecommunications, Sales, Mobile Devices, Cellular Communications, CDMA, 4G, Product Management, LTE, Vendor Management, Cross-functional Team..., Sales Operations, Customer Retention, Solution Selling, Management, Business Strategy, Strategic Partnerships, Leadership, 3G, Direct Sales, Customer Experience, Mobile Communications, Team Leadership, Account Management, Wireless Networking
Education
Morehead State University 1994 — 1998
Business
Aurora University
Business Administration and Management, General
Cricket Wireless March 2012 - Present
Cricket Wireless April 2009 - March 2012
Cricket Wireless March 2008 - April 2009
Skills
4G, Account Management, CDMA, Cellular Communications, Customer Experience, Customer Retention, Direct Sales, Mobile Devices, Sales Management, Sales Operations, Telecommunications, Wireless, Product Management, Managed Services, Go-to-market Strategy, Team Leadership, Sales Process, Customer Satisfaction, Retail, Solution Selling
Education
Cal State San Marcos 2005 — 2007
Criminology
MiraCosta College 2000 — 2005
Associate of Arts (A.A.), Criminology and Justice Studies
Cricket Wireless December 2011 - Present
Pediatric Therapy Professionals September 2007 - Present
Cricket Communications August 2009 - December 2011
Cricket Communications March 2001 - August 2009
Nortel Networks September 2000 - January 2001
Nextel Communications December 1996 - September 2000
JWI Group - Atlanta Northern May 1991 - December 1996
Skills
Wireless, Telecommunications, 4G, Cellular Communications, IP, CDMA, Network Design, GSM, EVDO, LTE, VoIP, Unix, iDEN, Backhaul, Switches, Computer Network..., RF Engineering, Cisco Technologies, SS7, Mobile Devices, Networking, RF, SIP, Microwave, Integration, Ethernet, 3G, Wireless Networking, GPRS, Network Engineering, UMTS, Testing, T1, QoS, Fiber Optics, Provisioning, MPLS, DWDM, WiMAX, WiFi, Routing, LAN-WAN, Broadband, TCP/IP, System Deployment, Optical Fiber, Routers, Unified Communications, Network Optimization, Disaster Recovery
Education
Carnegie Mellon University 2013 — 2016
Master of Science (MS), Information Technology - Information Security and Assurance
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2004 — 2007
Master of Business Administration (MBA), Management Information Systems concentration
University of Pittsburgh 1990 — 1996
Bachelor of Science (BS), Electrical Engineering
Towers Watson September 2015 - Present
Bridgepoint Education May 2015 - September 2015
Bridgepoint Education April 2014 - May 2015
Bridgepoint Education January 2013 - April 2014
Cricket Wireless July 2012 - January 2013
Cricket Communications/Leap Wireless July 2008 - July 2012
Cricket August 2006 - January 2008
Nethere 2001 - 2006
Simply Internet 1999 - 2001
Skills
Software Configuration..., Powershell, IBM UrbanCode Deploy, Microsoft Team..., Puppet, Shell Scripting, Subversion, Cross-functional Team..., Telecommunications, Servers, Disaster Recovery, Unix, Linux, Wireless, Solaris, BMC Patrol, Perl, Software Development, Databases, XML, DNS, TCP/IP, Leadership, Agile Methodologies, CVS, Eclipse, Testing, Scrum, SOAP, Security, Web Services, Integration, Microsoft SQL Server, System Administration, Red Hat Linux, Vendor Management, Backup, System Deployment, VMware, Oracle, BladeLogic
Education
California State University San Marcos 1997 — 2002
Bachelor of Science (B.S.) Computer Science, Mathematics and Computer Science
Cricket Wireless September 2014 - Present
InComm October 2012 - July 2014
Alcatel-Lucent January 2008 - October 2012
McKesson Provider Technologies January 2005 - April 2007
Accenture Technology Solutions March 2003 - January 2005
Nextel Communications July 1997 - February 2001
Cobb Children's Theatre 1992 - 1995
Skills
Integration, Project Management, Management, SDLC, MS Project, PMP, Program Management, Enterprise IT..., Requirements Gathering, Quality Assurance, Software Project..., SharePoint, Agile Methodologies, Agile Project Management, Telecommunications, Business Analysis, Requirements Analysis, Testing, Analysis, PMO, Resource Management, Vendor Management, Wireless, Risk Management, Software Development, Software Documentation, Quality Center, IT Strategy, Data Center, Microsoft Project
Education
Colorado Technical University 2009 — 2010
BSBA - PM, Cum Laude, Project Management
Chattahoochee Technical College 2005 — 2007
Associate of Applied Science, Management/Supervisory Development
McEachern
Cricket Wireless September 2012 - Present
Pantech Wireless May 2011 - August 2012
Cox Communications September 2008 - May 2011
Cingular Wireless (ATT) April 2006 - May 2007
BellSouth August 2000 - April 2006
Skills
Product Lifecycle..., Mobile Devices, Wireless, Product Management, Cross-functional Team..., WiFi, LTE, Product Marketing, Mobile Technology, Competitive Analysis, Vendor Management, Go-to-market Strategy
Education
Bentley University
Bachelor's Degree, Business Administration and Management, General
Strayer University
MBA
Cricket Wireless August 2015 - Present
Cricket Wireless August 2014 - August 2015
Cricket Wireless March 2014 - August 2014
Aio Wireless January 2013 - March 2014
Hamilton State Bank March 2012 - January 2013
Navy Federal Credit Union December 2011 - March 2012
Fidelity National Information Services June 2009 - December 2011
ACG (Atlanta Computer Group) March 2008 - May 2009
Georgia United Credit Union September 2005 - March 2008
Georgia United Credit Union July 2005 - September 2005
Skills
ATM networks, Banking, Coaching, Credit, Credit Cards, Customer Service, Debit Cards, Microsoft Excel, Microsoft Office, Project Management, Team Leadership, Process Improvement, Software Documentation, Sales, Analysis, Training, Call Centers, Management, Marketing, Budgets, Team Building, Vendor Management, Strategic Planning, Telecommunications
Education
California State University-Fullerton
Bachelor of Arts, Psychology
Cricket Wireless June 2015 - Present
Rooms To Go December 2012 - June 2015
Harland Clarke July 2010 - September 2013
AT&T February 2008 - July 2010
Eminence 2006 - 2008
Commonwealth Bank May 2006 - November 2006
Motorola February 2005 - February 2006
L&T Infotech February 2003 - October 2003
Edla Infotech Limited May 2001 - December 2002
Skills
Weblogic, J2EE, Servlets, JSP, JBoss, Websphere, PL/SQL, Web Services, Ant, Java, Eclipse, JUnit, XML, JDBC, UML, JavaScript, E-commerce, jQuery, Apache, SQL, Core Java, Oracle SQL, Subversion, MySQL, CVS, DB2, HTML, CSS, C++, ATG Dynamo, XSLT, C, Design Patterns, Web Development, Web Applications, SOAP, Scrum, Unix, Agile, Tomcat, SOA, JBoss Application Server, Java Enterprise Edition, Agile Methodologies, Oracle, Microsoft SQL Server, REST, SDLC, JIRA, Sun Certified Java...
Education
University of Southern Queensland 2003 — 2005
M.I.T, IT
Bharathidasan University 1997 — 2001
B.E, Computer Science and Engineering
Ratnam Residential Co-op Junior College 1995 — 1997
Maths, Physics, Chemistry
Alpha Public School 1992 — 1995
High Schoold
vedavyasa public school 1984 — 1992
School
CliniComp, Intl. July 2014 - August 2014
Cricket Communications December 2009 - May 2014
Cricket Wireless February 2008 - December 2009
CitiStreet January 2007 - January 2008
Skills
Financial Reporting, User Acceptance Testing, Sales & Use Tax..., Requirements Analysis, Requirements..., Business Analysis, Tax Accounting, Functional Analysis
Education
San Diego State University-California State University 2013 — 2015
Master of Business Administration (MBA)
Bentley University 2002 — 2006
Bachelors, Finance
RMIT University
Cricket Wireless April 2012 - Present
FashionTv Arabia January 2006 - October 2010
Skills
Premiere, Video, After Effects, Advertising, Graphic Design, Illustrator, Animation, Photoshop, Motion Graphics, Fashion, Photography, Web Design, Final Cut Pro, Production, Film Production, Mac, Camera, Social Media, HTML, Social Media Marketing, Mobile Devices, Wireless, cricket
Education
American University College of Science and Technology 2001 — 2003
Cricket Wireless October 2014 - Present
AT&T April 2008 - Present
AT&T Mobility February 2005 - September 2008
Cingular Wireless 2001 - 2005
Education
Clarion University of Pennsylvania 1987 — 1991
1991, Communications
Cricket Wireless June 2014 - Present
Cricket Communications February 2012 - Present
Cricket Communications December 2013 - June 2014
Cricket Communications March 2011 - February 2012
Cricket Communications May 2010 - March 2011
Cricket Communications March 2009 - May 2010
City National Bank April 1997 - October 2005
Skills
Active Directory, Windows 7, Windows Server, Management, Microsoft Office, iPhone, Help Desk Support, Telecommunications, Troubleshooting, Network Administration, Computer Hardware, Vendor Management, Windows 95, Wireless Networking, Team Leadership, Technical Support, Testing, Integration, Novell Netware, JavaScript, Visio, Routers, Disaster Recovery, TCP/IP, System Deployment, Operating Systems, Servers, System Administration, VPN, DNS, SharePoint, VMware, Access, Databases, Software Documentation, HTML/XML, Networking, Business Analysis, ITIL v3 Foundations..., IT Service Management, ITIL Certified, Powershell, IT Operations, Data Center, IT Management
Education
California State Polytechnic University-Pomona
Accounting
Cricket Wireless March 2015 - Present
Equifax February 2014 - August 2014
Rollins, Inc. November 2013 - January 2014
AutoTrader.com February 2013 - August 2013
Manheim Auctions June 2008 - January 2013
Alltel Wireless January 2003 - July 2008
Northern Trust Retirement Consulting July 2001 - March 2002
Lucent Technologies January 1996 - July 2001
AT&T May 1983 - January 1996
Skills
SDLC, Business Analysis, Visio, Vendor Management, Requirements Analysis, Process Improvement, Requirements Gathering, Software Documentation, Telecommunications, Business Intelligence, Project Management, Business Process, Integration, Systems Analysis, SharePoint, User Acceptance Testing, Software Project..., MS Project, Quality Assurance, Agile Methodologies
Education
Brenau University 1999 — 2001
MBA, Business
Brenau University 1995 — 1998
BS, Business
Cricket Wireless August 2003 - Present
Skills
Sales Management, Telecommunications, Team Leadership, Sales Operations, Customer Satisfaction, Account Management, Customer Retention, Wireless, Team Building, Mobile Devices, CDMA, Customer Experience, Cellular Communications, Direct Sales, P&L Management, Forecasting, Retail, 4G, Net Promoter Score, Sales, B2B, Merchandising, Product Marketing, Income Statement, Cross-functional Team..., Inventory Management, Management, Customer Service, Sales Process, Leadership, Solution Selling, Strategic Partnerships
Education
University of Phoenix
Associate of Arts (A.A.), Accounting and Business/Management
Arizona State University
Bachelor of Business Administration (BBA), Operations Management and Supervision
Operations Director and Education Director June 2015 - Present
MPiR, LLC July 2008 - Present
The Art Institutes International - Kansas City January 2011 - June 2015
Friends University 2008 - 2010
Natural Elements April 2002 - July 2008
Cricket Wireless 2007 - 2008
Bank of America 2006 - 2007
FranklinCovey 2001 - 2005
Foley's 1999 - 2001
Bath & Body Works 1994 - 1998
Skills
Recruiting, Sales, Customer Service, Management, Leadership Development, Training, Time Management, Team Building, Coaching, Public Speaking, Strategic Planning, Leadership, Consulting, Employee Training, Process Improvement, Project Planning, Project Management, Change Management
Education
Baker University 2011 — 2015
Master of Liberal Arts, Literature and Online Curriculum, Summa Cum Laude
Friends University 2009 — 2011
MBA, Strategic Planning and Operations, Summa Cum Laude
University of Phoenix 2007 — 2008
Bachelor of Science (BS), Management
The University of Texas at Arlington 1992 — 1994
Communications
Oklahoma State University 1988 — 1991
Journalism
Cricket Wireless November 2014 - Present
Giant Steps Picture Framing and Art Gallery January 2013 - June 2014
Disc Makers October 2008 - May 2013
Skills
Social Media, Photoshop, Music, Social Networking, Social Media Marketing, Entertainment, Video, Pro Tools, Music Production, Sound, Audio Editing, Audio Engineering, Mac, Graphic Design, Photography, Film
Education
Bloomsburg University of Pennsylvania 2003 — 2007
Bachelor of the Arts, Audio Video Production
Philips December 2014 - Present
Cricket Wireless July 2014 - December 2014
QBE FIRST November 2012 - April 2014
Cox Enterprises January 2012 - October 2012
Kids II August 2009 - December 2011
JP Morgan Chase September 2006 - July 2009
Skills
Access, Analysis, Vendor Management, SDLC, Business Analysis, SQL, Process Improvement, Quality Assurance, Software Development, Oracle, Requirements Analysis, Business Intelligence, Microsoft SQL Server, PL/SQL, Integration, SharePoint, Visio, VBA, VB.NET, SSIS, Tableau, Databases, Data Analysis, Business Process...
Education
Cleveland State Community College 1996 — 1997
Associate's degree, Computer/Information Technology Administration and Management
Lee University 1989 — 1995
Bachelor's degree, Business Administration and Management, General
St. Luke's Health System December 2014 - Present
Cricket Wireless April 2012 - December 2014
Cricket Communications May 2009 - April 2011
Skills
Inventory Management, Wireless, Cross-functional Team..., Telecommunications, Cellular Communications, Customer Satisfaction, Customer Retention, Sales Operations, Customer Experience, Mobile Devices, Sales, Retail, Process Improvement, Team Building, Management, Sales Management, Customer Service, Sales Process, Team Leadership
Education
Boise State University 1998 — 2003
Bachelors, International Business
Cricket Wireless April 2014 - Present
AIO Wireless September 2012 - April 2014
AT&T Mobility January 2001 - September 2012
Keane Inc 1986 - 1994
Skills
Vendor Management, Telecommunications, Wireless, Program Management, SDLC
Education
Bentley University 1982 — 1986
BS Computer Info Systems
Apollo Education Group March 2014 - Present
Cricket Wireless August 2011 - March 2014
US Airways August 2006 - August 2011
Finish Line August 2002 - August 2005
Skills
Financial Analysis, Forecasting, Variance Analysis, Hyperion Enterprise, Essbase, Business Analysis, Financial Modeling, Hyperion, Finance, Leadership, Budgets, Financial Reporting
Education
Thunderbird School of Global Management 2005 — 2006
MBA, Finance
Arizona State University 1998 — 2002
BA, Spanish, International Business
Cricket Wireless February 2010 - Present
University of Central Oklahoma June 2008 - December 2009
Skills
Sales, Customer Service, Team Leadership, Microsoft Office, Team Management, Microsoft Excel, Sales Management, Leadership, Microsoft Word, Management, Account Management, Training, Recruiting, Program Management, Telecommunications, Retail, Call Centers, Marketing, Human Resources, Leadership Development, New Business Development, Forecasting, Project Planning, Employee Relations, Business Development, Marketing Strategy, Finance, Team Building, Customer Satisfaction, Wireless, Operations Management, B2B, Coaching, System Administration, Customer Retention, Vendor Management, Time Management, Direct Sales, CRM, Sales Operations, Cold Calling, Analysis, Talent Acquisition, Sales Process, Employee Training, Budgets, Business Planning, Strategic Planning, Contract Negotiation, Outlook
Education
Oklahoma Christian University 2013 — 2014
Master of Business Administration (M.B.A.), Project Management, 3.86
University of Central Oklahoma - College of Business Administration 2006 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
comsats 2002 — 2005
Bachelor of Engineering (B.E.), Computer Engineering
Army public school and college 2000 — 2002
FSC, Pre-Engineering
H&R Block March 2013 - April 2013
Macy’s Department Store October 2010 - November 2012
Cricket Wireless August 2012 - October 2012
AMC Entertainment April 2009 - July 2009
Education
Gwynn Park High School
High School Diploma
College of Southern Maryland
Computer Science
Bowie State University
Associates; Associates, Computer Science; Education
Cricket Communications May 2009 - Present
Cricket Wireless May 2009 - Present
Yellowbook USA March 2007 - May 2008
Cingular Wireless August 2004 - March 2007
Compro Systems May 2000 - May 2003
TEKsystems March 1999 - May 2000
Skills
Wireless, Customer Experience, Account Management, Solution Selling, Strategic Partnerships, Direct Sales, Enterprise Software, Networking, Business Development, Retail, Sales Operations, Customer Retention, Program Management, Troubleshooting, Cellular Communications, Training, Cross-functional Team..., Mobile Devices, Telecommunications, Sales, Marketing, Call Centers, Cold Calling, B2B
Education
University of Maryland
Business Management
Computer Learning Center 1997 — 1998
Franklin High School 1990 — 1995
Catonsville Community College
Cricket Wireless May 2015 - Present
Corporate Athletic Management October 2011 - June 2014
Skills
Sports Marketing, Sports Management, Sales, Marketing, Customer Service, Sports, Event Management, Microsoft Office
Education
Old Dominion University 2010 — 2014
Bachelor of Science (BS), Sport and Fitness Administration/Management
Clark Atlanta University 2007 — 2008
Bachelor of Arts (BA), Business Administration and Management, General
Cricket Wireless September 2012 - May 2015
LG Electronics MobileComm October 2005 - January 2012
LG Electronics MobileComm November 2004 - September 2005
Hanjin Shipping September 1999 - July 2002
Education
University of California, San Diego 2009 — 2010
Certificate, Accounting
Alliant International University-San Diego Scripps Ranch 2002 — 2004
Master, Business Administration
Fudan University 1995 — 1999
Bachelor, Liberal Arts
Cricket Wireless July 2015 - Present
Sears Holdings Corporation February 2013 - June 2015
Radio Shack November 2008 - February 2013
RadioShack June 2011 - September 2011
Staples October 2006 - July 2008
Greenblades, LLC 2004 - 2006
The Home Depot 2000 - 2004
Sunrise Children's Services 1999 - 2001
Seven Counties Services 1996 - 1998
Brooklawn Youth Services 1991 - 1997
Skills
Sales Management, Store Management, Management, Visual Merchandising, Team Building, Retail, Leadership, Training, Recruiting, Sales, Customer Service, Income Statement, Inventory Control, Profit, Hiring, Interviews, Merchandising, Inventory Management, Retail Sales, Store Operations, Multi-Unit Management, Big Box, District Management, POS, P&L, Loss Prevention, Time Management, Multi-unit, Customer Satisfaction, Driving Results, Customer Experience, Shrinkage, Employee Training, Customer Retention, Pricing, Multi-channel Retail, People Development, Coaching, New Store Openings, Planograms, Multi-unit Retail..., Associate Development, New Store Development, Merchandise Planning, Assortment, Consumer Electronics, Nonprofits, P&L Management, Sales Operations
Education
Bellarmine University 1998 — 2001
MBA, Business
Bellarmine University 1998 — 2001
Bachelor's Degree, Psychology
Primerica November 2013 - Present
First Student September 2013 - June 2015
Cellular Advantage AT&T Authorized Retailer February 2011 - August 2012
Cricket Wireless March 2009 - February 2011
U.S. Cellular May 2004 - October 2008
U.S. Cellular October 2003 - May 2004
Rogers Corporation January 2003 - October 2003
Motorola Solutions August 1990 - February 2002
Education
Benedictine University 2006 — 2010
Bachelor of Arts (BA), Business Administration and Management, General, 3.8
Benedictine University 2004 — 2004
Certificate, Human Resources Management and Services
Benedictine University 2002 — 2004
Associate of Arts (AA), Business Administration and Management, General
Conversa 2010 - Present
Cricket Wireless 2010 - Present
US Army April 2004 - October 2007
Twilight Riverboat May 2003 - October 2003
Skills
Translation, Interpretation, Document Translation, Legal Translation, Arabic, French, Localization, Language Services, Idiom, Cultural Analysis, Cultural Awareness..., Context
Education
University of Cincinnati 2013 — 2015
Bachelors of Arts and Science, Criminal Justice
Cincinnati State Technical and Community College 2011 — 2013
Associate of Arts, Criminal Justice
Cricket Wireless November 2014 - Present
City of Atlanta March 2010 - June 2014
Gwinnett County Public Schools 2007 - 2010
Atlanta Athletic Club 2005 - 2007
Skills
Workforce Development, Program Management, Customer Service, Long-term Customer..., Long Term Business..., Presentations
Education
Brenau University 2009 — 2014
Master of Arts (M.A.), Early Childhood Education and Teaching
Brenau University 2001 — 2003
Bachelor of Arts (B.A.), Theatre
Mitel July 2015 - Present
We Energies January 2014 - June 2015
Boost Mobile January 2013 - September 2013
Cricket Wireless 2009 - 2012
Cricket Wireless 2009 - 2012
Cricket Wireless 2009 - 2012
Skills
Sales, Customer Service, Sales Management, Telecommunications, Account Management, Sales Operations, Customer Satisfaction, Marketing, Direct Sales, Wireless, Retail, Call Centers, Management
Education
Kaplan College-Milwaukee 2010 — 2011
Medical Assistant Diploma, Medical/Clinical Assistant
El Puente High School 2001 — 2003
High School Diploma, General Studies, 9-12
Cricket Wireless January 2007 - May 2013
Children's Museum of Pittsburgh March 1999 - January 2007
Skills
Customer Service, Research, Photoshop, Public Speaking, Marketing Strategy, Marketing Management, Market Research, Department Budget..., Employee Management, Brand Management, Sponsorship Development..., Media Relations, Endorsement Programs, Media Planning, Managed Print Services, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Event Planning, Public Relations, Event Management, Nonprofits, Coaching
Education
Carnegie Mellon University 1996 — 1998
Master's of Arts Management, Non-Profit/Public/Organizational Management
Alfred University 1990 — 1993
Bachelor of Arts (B.A.), Fine Arts, Graphic Design
Genco - Dell July 2014 - Present
Cricket Wireless July 2013 - July 2014
Education
Ain Shams University 1993 — 1997
Bachelor of Arts (BA), Secondary Education and Teaching
Cricket Wireless December 2014 - Present
Cricket Communications June 2013 - December 2014
Skills
Telecommunications, Direct Sales, Sales Operations, Sales Management, Sales Process, Customer Retention, Management, Mobile Devices, Customer Satisfaction, Account Management, Customer Service, Business Development, Cold Calling, Customer Experience, Leadership, Team Building
Education
Arizona State University 2002 — 2004
electrial engineering
Cricket Wireless April 2012 - Present
AnyWay Computer Company January 2011 - February 2012
Skills
Wireless, Team Leadership, Team Building, Management, Direct Sales, Customer Service, Sales Management, Sales Operations
Education
Arkansas State University
The Harbour Grill April 2015 - Present
Quality Meats Steakhouse February 2015 - March 2015
Cricket Wireless January 2015 - February 2015
Clinton Hotel & Spa December 2014 - February 2015
Yummy's Chinese and Sushi Bar December 2014 - February 2015
Stan Mullen Irrigation August 2006 - October 2014
Skills
Customer Service, Public Speaking, Marketing, Advertising, Computer Hardware, Network Administration, Windows Server, Team Building, Strategic Planning, Leadership, Microsoft Office, Individual Counselling, Dishwashing, Teamwork, Analytical Skills, PC building, Cellular Communications, Software Installation, Virus Removal, Computer Diagnostics, Clean Rooms, Relationship Building, Chemical Dependency, Irrigation
Education
Ashford University 2015 — 2019
Bachelor's Degree, Applied Behavior Analysis, 3.6
mobile solutions Help Desk SpecialistMobile SolutionsOctober 2014 - December 2014
Cricket Wireless January 2014 - October 2014
WageWorks January 2013 - December 2013
Desert View Logistics October 2011 - January 2013
All About People May 2008 - December 2009
Lakeshore August 2007 - April 2008
Colorado Department of Revenue June 2005 - August 2007
Walgreens October 2004 - June 2005
Skills
Organizational..., Customer Service, Compliance, Data Entry, Auditing, I-9 Compliance, Sales, Appointment Scheduling, Research, Receptionist Duties, Cash Handling Experience, Government, Retail, Inventory, Payment research, HRIS, Clerical Skills
Education
Argosy University Phoenix 2010 — 2012
Bachelor of Arts (BA), Psychology
Chatfield Senior High 2003 — 2004
Diploma, General Studies
Amazon November 2013 - Present
TeleTech October 2011 - March 2013
Cricket Wireless February 2009 - May 2011
Skills
Customer Service..., Sales Management, Sales Operations, Customer Experience, Customer Support, Inbound Marketing, Store Management, Call Centers
Education
ABC Bartending School 2012 — 2012
license, Bartending/Bartender
senn high school 1996 — 2000
basic studies, basic skills
Cricket Wireless June 2014 - January 2015
Citi Trends December 2011 - October 2012
Small World Child Care Center February 2010 - December 2011
Education
Miller-Motte College-Raleigh 2013 — 2016
Veterinary Technology
Wayne Community College 2005 — 2008
Associate of Arts (AA), Elementary Education and Teaching
Bankers Life September 2015 - Present
Nelnet Inc September 2014 - March 2015
Cricket Wireless October 2012 - September 2014
Altitude Authentics February 2012 - September 2012
Little Monkey Bizness January 2012 - May 2012
Skills
Customer Service, Sales, 10 Key, Written Communication, Oral Communication, Reliability
Education
Remington College-Honolulu Campus 2009 — 2010
Massage Therapy Certification and Diploma, Massage Therapy/Therapeutic Massage
West High School 2007 — 2009
High School
Cricket Wireless October 2014 - Present
AutoZone January 2014 - October 2014
Education
CETYS Universidad
Bachelor's degree, Mechanical Engineering/Mechanical Technology/Technician
Cricket Wireless 2014 - 2014
Education
All-State Career School-Pittsburgh 2015 — 2015
CDL Class A
Rosedale Technical Institute 2010 — 2011
Automobile/Automotive Mechanics Technology/Technician
Cricket Wireless September 2013 - Present
Education
University of North Texas at Dallas 2013 — 2017
University of North Texas at Dallas 2013 — 2017
Psychology