Western Wireless
Industry: Wireless company
DescriptionWestern Wireless Corporation was a cellular network operator that provided mobile telecommunications service to subscribers in 19 western states and seven countries. Founded: 1988 Successor: Alltel Headquarters: Bellevue, WA Number of employees: 2,495 (as of 2004-12-31) Founders: John W. Stanton, Theresa Gillespie Type of business: Publicly listed company
Western Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Western Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Western Wireless Salaries. You can even request information on how much does Western Wireless pay if you want to. Learn about salaries, pros and cons of working for Western Wireless directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
313 Western Wireless employees in database. Find out everything there's to know about Western Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Western Wireless Employees
Verizon Wireless/ Alltel 2003 - 2014
Western Wireless 1999 - 2003
Demart 1999 - 1999
Mega Life and Health 1998 - 1998
Skills
Troubleshooting, Negotiation, Problem Solving, Escalation Resolution, Social Listening, Coaching, Constructive Feedback, Training Facilitation, Telecommunications..., Telephone Skills, Communication, Data Analysis, Critical Thinking, Microsoft Office, Training, Leadership, Team Leadership, PowerPoint, Microsoft Excel, Customer Service, Call Centers, Team Building, Management, Public Speaking, Telecommunications, Wireless
Education
Cloud County Community College 2003 — 2003
Elementary Education and Teaching
O D Wyatt High School 1984 — 1988
High School, General Studies
Glotel, Inc. July 2015 - Present
AT&T Mobility June 2010 - February 2015
Alltel Wireless 2007 - June 2010
Alltel Wireless 2005 - 2007
Western Wireless 2003 - 2005
Skills
Telecommunications, Wireless, Troubleshooting, Vendor Management, Call Centers, Program Management, Process Improvement, Leadership, Training, Mobile Devices, Customer Satisfaction, Project Management, Technical Support, Customer Service
Education
The Evergreen State College 1999 — 2001
Bachelor of Arts (B.A.)
Green River Community College 1996 — 1998
Associate's degree
Bresnan Communications January 2007 - Present
Charter Communications 2013 - 2014
OneEighty Communications January 2004 - December 2007
Western Wireless March 1989 - December 2004
Skills
VoIP, MetaSwitch Softswitch..., Audiocodes M2000..., SIP, Genband Safari C3..., Lucent 5ESS Switching..., TDM Tranmission and..., Switching, TDM, QoS, Network Engineering, Telephony, Telecommunications, Broadband, Softswitch, DWDM, IP, ISDN, Cisco Technologies, SIP Trunking, Provisioning, Switches, Fiber Optics, T1, Troubleshooting, Routers, Wireless, Network Design, Testing, OSPF, Network Architecture, SS7, Ethernet, Cabling, Juniper, Networking, DOCSIS, Computer Network..., MPLS
Education
ITT Technical Institute-Portland 1983 — 1984
Associate of Arts and Sciences (AAS), Electronic Engeneering Technology
ITT Technical Inst. 1982 — 1983
AAS EET, Electronics Engineering
USMC Avionics System U 1979 — 1982
AS, Avionics
Nielsen Media Research October 2014 - Present
Harley Exteriors, Inc June 2013 - May 2014
Financing Fast Track (Division of Manhattan Professional Group) February 2010 - April 2013
Pain Management Options, LLC December 2008 - January 2010
Metropolitan Mortgage Group, LLC May 2004 - December 2008
Fair Oaks / Folsom Chemdry January 2003 - March 2004
Western Wireless February 1998 - October 2002
Nilsens Appliances September 1993 - December 1998
Skills
Management, Project Management, Customer Service, Sales, Marketing, Analysis, Strategic Planning, Marketing Communications, Marketing Strategy, New Business Development, Forecasting, Leadership, Inventory Management, Public Speaking, Social Media, Coaching, Team Leadership, Negotiation, Microsoft Office, Team Building, Teamwork, Troubleshooting, Data Entry, SQL, HTML, Project Planning, Photoshop
Education
Chabot College 1984 — 1986
Business Administration and Management, General
Express Locations July 2012 - Present
Express Locations January 2006 - July 2012
Redmond Chamber of Commerce June 2005 - January 2006
Microsoft November 2004 - June 2005
Western Wireless January 1998 - November 2004
Skills
Excel, Word, Customer Service, Access, Microsoft Office, Visio, PowerPoint, Microsoft Excel, Employee Relations, Team Building, Management, Human Resources
Education
Bellevue Community College
Mount Si High School
Revel Consulting June 2015 - Present
Expedia, Inc. December 2014 - February 2015
CDK Global January 2014 - November 2014
T-Mobile August 2008 - January 2014
Verizon Wireless January 2002 - August 2008
Marconi February 2000 - October 2001
Western Wireless 1995 - 1998
Skills
Product Management, Mobile Devices, Telecommunications, Wireless, Product Marketing, Mobile Communications, LTE, GSM, Mobile Technology, 3G, UMTS, IP, Cross-functional Team..., VoIP, Cellular Communications, Testing, Data Center, Networking, Strategy, Unix, Switches, Troubleshooting, Go-to-market Strategy
Education
Bellevue College
Bellevue College
Pre-Law Studies
Verizon Wireless June 2009 - December 2011
Alltel Wireless September 2005 - May 2009
Western Wireless April 2004 - August 2005
Western Wireless April 2003 - April 2004
Rapidigm Inc. June 2001 - May 2002
Verizon Wireless February 1999 - April 2001
Verizon Wireless 1998 - 1999
Verizon Wireless 1997 - 1998
AirTouch 1995 - 1997
US WEST Cellular 1994 - 1995
Skills
Product Management, Product Launch, Project Management, Vendor Management, Processes Development, Forecasting, Competitive Analysis, Employee Training, employee dev, Wireless, Program Management
Education
Brooks Institute of Photography 1985 — 1988
Bachelor of Applied Science (B.A.Sc.), Illustration/Advertising Photography
Brigham Young University 1983 — 1984
Undergraduate Studies, Communications, Computer Science, Spanish
TeleCommunication Systems, Inc. November 2003 - Present
Noonday Collection 2014 - 2014
TCS (Telecommunication Systems Inc.) January 2005 - January 2006
TCS (Telecommunication Systems Inc.) November 2003 - January 2004
Western Wireless July 2002 - November 2003
Skills
Telecommunications, Business Analysis, GSM, Account Management, Customer Service..., Client Liason, Customer Liason, Public Safety Technology, Public Safety, E911, Next Gen, Project Management, Telecommunications..., Data Analysis, Microsoft Excel, Microsoft Office, Wireless Networking, Wireless Applications, Customer Retention, Contractual Agreements, State Government, Technical Support, Issue Resolution, Change Management, Cellular Communications, Team Leadership, Team Management, Vendor Management, LTE, Wireless, VoIP, E-911, Customer Engagement, Program Management, Mobile Devices, Managed Services, PMP, Product Management, CRM, Customer Experience, SaaS, Enterprise Software, Salesforce.com
Education
Stanford University - Stanford Center for Professional Development 2014 — 2015
Advanced Project Management Certification, Project Management
Central Washington University 1997 — 2001
Bachelor of Science Administrative Management, Business and Environmental Studies
Juanita High School 1995 — 1997
High School Diploma
dba Green719 August 2014 - Present
JUSTKG "LLC" August 2014 - Present
Eddie's House-Assisted Living February 2011 - June 2011
Applebee's December 2007 - December 2009
Cozzie's Sports Bar & Grill January 2001 - May 2002
CommNet Cellular May 1999 - April 2000
Western Wireless April 1998 - April 1999
Skills
Restaurants, Food Service, Customer Service, Food & Beverage, Hospitality, Bartending, Microsoft Office, Catering, Sales, Invoicing, Jewelry, 10 Key, Organization, Promotions, Research, Sellers, Typing, User Experience, Warehousing, Volunteering, Cellular Communications, Personal Care Services, Property & Casualty..., Cashiering, File Management, Screen Printing, Telephone Skills, Social Networking, Data Entry, Microsoft Word, Food, Customer Satisfaction, Event Planning, Inventory Management, Customer Retention, Leadership, Employee Training
Education
IntelliTec College of Pueblo 2012 — 2013
Associate's degree, Business Administration and Acconting, 3.0
Seattle Pain Centers April 2014 - Present
Verizon Wireless April 2012 - July 2012
Verizon Wireless March 2009 - April 2012
Verizon Wireless January 2007 - March 2009
Verizon Wireless 2006 - 2007
Verizon Wireless 2004 - 2006
Western Wireless 1999 - 2003
ePods.com 1998 - 1999
Skills
Wireless, Telecommunications, Call Center, Customer Experience, Cellular Communications, Customer Satisfaction, Technical Support, Troubleshooting, LTE, Computer Network..., GSM, Local Number Portability, Team Leadership, Process Improvement, CDMA, Leadership, Project Management, Training, Vendor Management, Customer Retention, Employee Training, Sales, Call Centers, Coaching, PeopleSoft, Team Building, Customer Service, Mobile Devices, Cross-functional Team...
Education
Bellevue College 2012 — 2014
Early Childhood Education and Teaching, 3.9 GPA
University of Phoenix 2008 — 2011
Associate's degree, Business Administration and Management, General
Bellevue Community College
Project Management
The Evergreen State College
Aircraft Interior Products February 2015 - Present
Girl Scouts of Kansas Heartland June 2012 - December 2013
The Croucher Family February 2011 - May 2012
Christine Veenendaal January 2010 - September 2010
Cornerstone Chiropractic July 2009 - December 2009
Emerson Biggins November 2007 - March 2008
The Smith Family November 2005 - August 2007
Famous Dave's August 2005 - August 2007
Western Wireless August 2004 - August 2005
Skills
Customer Service, Program Management, Event Planning, Community Outreach, Community Development, Marketing, Leadership Development, Partnership-building, Event Management, Copy Editing, Publication Planning, Exit Interviews, Employee Training, Public Speaking, Program Budgeting
Education
Friends University 2011 — 2012
Bachelor of Science (BS), Organizational Management and Leadership
Elavon, Inc. November 2014 - Present
Sterling Savings Bank May 2007 - November 2007
Wells Fargo Bank 2004 - 2007
US Bank February 2002 - July 2004
Western Wireless January 1999 - September 2001
First Security Bank/ Wells Fargo February 1989 - December 1998
Skills
Management, Sales Operations, Sales, Training, B2B, Sales Management, New Business Development, Marketing, Human Resources, Banking, Time Management, Portfolio Management, Wireless, Credit Cards, Cold Calling, Direct Sales, Account Management, Sales Process, CRM, Team Building
Education
Idaho State University 1983 — 1985
Business
Brigham Young University - Idaho 1982 — 1983
A New Day Real Estate January 2014 - Present
Stacia Loo International April 2010 - Present
Thach Real Estate Group March 2010 - Present
Nouveau Riche University February 2007 - June 2009
Pac National 2004 - 2006
Great Expectations 2003 - 2004
Western Wireless 1999 - 2003
Skills
Marketing, Graphic Design, Social Media, Photoshop, Social Media Marketing, Online Advertising, Real Estate, Entrepreneur, Marketing Strategy, Sales, Advertising, Public Speaking, Social Networking, Team Building, Business Development, Negotiation, Sales Management, Strategic Planning, New Business Development, Customer Service, Entrepreneurship, SEO, Market Research, Training, Leadership, Trade Shows, Account Management, Online Marketing, Sales Operations, Direct Marketing, Start-ups, Small Business, Selling, Lead Generation, Event Management, Management, Blogging, Strategy, Email Marketing, Event Planning, Google Analytics, Brand Development, Facebook, Marketing Communications, SEM, E-commerce, Digital Marketing, Networking, Manifestation
Education
Art Institute of Seattle 1999 — 2005
Associate of Arts, Graphic Design
VML April 2014 - Present
PrescribersConnection October 2011 - March 2014
Waddell & Reed July 2011 - October 2011
J.P. Morgan March 2006 - June 2011
PPM Information Solutions January 2006 - March 2006
Jack Henry & Associates January 2005 - December 2005
La Petite Academy September 2004 - December 2004
Western Wireless April 2004 - August 2004
World Travel Partners March 2004 - April 2004
Sprint June 2001 - December 2003
Skills
Testing, Integration, Consulting, Quality Assurance, SDLC, Requirements Analysis, Agile Methodologies, Business Analysis, Management, Process Improvement, SQL, Software Project..., Vendor Management, Visio
Education
Baker University
Bachelor of Science, Management
L-3 Communications August 2005 - Present
Western Wireless August 1999 - July 2005
EchoStar Corporation August 1998 - August 1999
United States Air Force November 1991 - August 1998
Skills
Satellite Communications, Electronics, Fiber Optics, Microwave, Cellular Communications, Spectrum Analyzer, Oscilloscope, Power Meters, Microwave Links, Telecommunications..., Field Service..., System Testing, Performance Testing, Multiplexers, GPS, Military Experience, UPS systems, Microsoft Office, Windows, CDL Class A, Anritsu Certified, DMMs, Antenna Measurements, Frequency Synthesizers, Frequency Counter, T1s, Wideband, DACS, Teleport, Telco, DS3, Wireless Radio Frequency, Commercial Microwave..., Signal Generators, Data Systems, Networking Equipment, Timing and Sync Systems, Coax/Antenna Diagnostic..., Crypto, Ethernet, ISDN, T1, OC3, Lucent Technology, Nortel GSM Systems, DC Power Systems
Education
Laramie County Community College 2010 — 2011
General Studies
Priceless Granite September 2011 - October 2012
Snohomish Food Bank August 2010 - December 2010
Western Wireless January 1997 - May 1999
Worldwide Sign Systems, Inc. September 1995 - October 1996
Skills
Administrative..., Office Management, Receptionist Duties, Interviews, Customer Service, Internet, Appointment Scheduling, Invoicing, 10 Key, Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Word, PowerPoint, Proofreading, Administration, Project Management
Education
American River College
RSA, The Security Division of EMC January 2014 - Present
OpenSky Corp September 2013 - January 2014
Seale Consulting, LLC March 2013 - September 2013
Summit Christian Academy-Lee's Summit, MO 2005 - 2013
Sprint Nextel July 1998 - August 1999
Western Wireless December 1995 - July 1998
ATT Wireless January 1992 - November 1995
Skills
Curriculum Design, Instructor-led Training, Training Delivery, Technical Training, Content Development, Archer, Archer Certified..., eGRC, Employee Training, Staff Development, Adult Education, Consulting, Technology Integration, Public Speaking, Training, Leadership Development, Blended Learning, Teaching Adults, Hands-on Training, Cloud Computing, Integration, Management, Sales, Security, Enterprise Software, SaaS, Customer Service, SDLC, Professional Services
Education
Avila University 2004 — 2008
Masters, Curriculum and Instruction
Arkansas State University 1985 — 1989
Bachelor's Degree, International Business
T-Mobile September 2010 - Present
T-Mobile November 2007 - September 2010
Boeing 2007 - 2007
Western Wireless 2004 - 2006
Microsoft 2000 - 2003
Education
Cornish College of the Arts
Bachelor of Fine Arts (BFA), Sculpture/Painting
Bellevue College
Certification, Business Intelligence Analyst
University of Washington
Certificate, Museology/Museum Studies
AT&T July 2010 - Present
Contracting October 2007 - July 2010
Alltel (formerly Western Wireless) March 2005 - October 2007
Western Wireless Corporation March 2004 - March 2005
Western Wireless July 2002 - July 2003
Skills
GSM, Wireless Networking, CDMA, Troubleshooting, Cellular Communications, Switches, Telecommunications, UMTS, LTE, SIAD, Cisco, Ericsson OSS, Network Operations, System Testing, ATM Networks, Carrier Ethernet, MLPPP, Project Management, MSN, DACS, RF, KPI Reports, Network Administration, Networking
Education
New Horizons Computer Learning Centers 2005 — 2006
TCP/IP Level 1 & 2, Unix Introduction Level 1, Access 2003 Level 2 & 3
Bellevue Community College 2003 — 2003
Pre-Engineering, Psychology, Pre-Calculus II
Center for In Vivo Microscopy, Duke University Medical Center June 2014 - Present
WebAssign April 2014 - May 2014
University of Hawaii/Research Corporation of the University of Hawaii/The Queen's Medical Center August 2011 - September 2013
The University of North Carolina at Chapel Hill, Department of Physics & Astronomy May 2006 - July 2011
The University of North Carolina at Chapel Hill, Department of Physics & Astronomy August 2005 - May 2006
Western Wireless April 2004 - August 2005
Centro de Literatura Cristiana June 2003 - July 2003
Hi-Plains Drilling January 2003 - April 2003
Kansas State University January 2001 - December 2002
Anderson Farms June 1995 - July 2001
Skills
Physics, Matlab, NMR, Scientific Writing, Image Processing, Research, Hydrogen Storage, Medical Imaging, C++, Digital Signal..., Algorithms, Problem Solving, MRI, fMRI, Nanomaterials, Kaleidagraph, RF Engineering, TecMag RF Systems, Customer Service, Proofreading, Editing, Spectroscopy, Electrical Engineering, Surface Chemistry, Embedded Systems, Grant Writing, Perl
Education
University of North Carolina at Chapel Hill 2008 — 2011
Ph.D., Condensed Matter and Materials Physics (NMR)
University of North Carolina at Chapel Hill 2005 — 2008
Master's degree, Condensed Matter and Materials Physics
Kansas State University 1999 — 2003
B.S., Physics
Steeped August 2015 - Present
Party Time Mixes July 2015 - Present
SWACCC (Southwest Arkansas Community Correction Center) December 2013 - Present
Con-way Freight February 2010 - October 2013
CHRISTUS Health February 2008 - February 2009
Alltel Wireless November 1994 - August 2007
Western Wireless January 1998 - January 2003
Delicious Foods January 1990 - January 1994
Skills
Customer Service, Data Entry, Time Management, Technical Support, Team Building, Supervisory Skills, Hiring Employees, Employee Training, Call Centers, Mentoring, Sales, Deposits, Bank Reconciliation, Computer Proficiency, Baking, Written Correspondence, Bill Payment, Daily Deposits, Account Reconciliation, Internal Audit, Quality Assurance, Shipping, Coaching, Customer Retention, Telephone Skills, Team Leadership, Operations Management, Training, Process Improvement, Leadership, Microsoft Office
Education
Kaplan University
Health Services/Accounting/Business, 3.75
Kaplan University-Davenport Campus
T-Mobile March 2014 - Present
T-Mobile July 2011 - March 2014
T-Mobile June 2010 - August 2011
T-Mobile January 2009 - June 2010
T-Mobile January 2007 - January 2009
Tully's Coffee July 2002 - January 2007
Western Wireless January 2002 - July 2002
Western Wireless March 2000 - January 2002
Western Wireless September 1999 - March 2000
Western Wireless October 1996 - September 1999
Skills
Business Process, Customer Experience, Business Analysis, Quality Assurance, Telecommunications, Process Improvement, Cross-functional Team..., Program Management, Visio, Call Centers, Team Leadership, Customer Service, Sales, Analysis
Education
Bellevue Community College 2006 — 2007
Associates in Arts & Sciences
Yakima Valley Community College 1995 — 1996
Associates in Arts Transfer
SourceAmerica - Creating Jobs for People with Significant Disabilities January 2005 - Present
Citiscape Owners Association March 2006 - Present
Staff Inc. February 2009 - Present
ACT - A Contemporary Theatre September 1996 - Present
Seattle Theatre Group October 2002 - Present
Western Wireless June 2000 - August 2004
City of Issaquah, Parks & Recreation Dept. 1996 - 2000
Symantec - Peter Norton 1991 - 1993
Quotron Systems, Inc. 1990 - 1991
Skills
Process Improvement, Budgets, Customer Service, Training, Program Management, Project Management, Strategic Planning, Change Management, Team Building, Public Speaking, Costing & Pricing for..., Event Planning -..., Contract Negotiation, Contract Management, Government Contracting, Financial Analysis, Systems Analysis, System Installations, Account Management, Event Management, Nonprofits, Non-profit Board..., Non-profit..., Non-profit Leadership, Non-profit Program..., Front of House -..., Crowd Control, Theatre, Musical Theatre, Theatrical Production, Acting, Voice Acting, Improvisation, Improvisational Comedy, Creative Writing, Proposal Writing, Report Writing, News Writing, Resume Writing, Speech Writing, Fundraising, Volunteer Management, Microsoft Office, Analysis
Education
University of California, Los Angeles 1979 — 1981
California State University-Northridge 1988 — 1991
Blood Bank Computer Systems, Inc. (BBCS) August 2013 - May 2014
Coinstar June 2012 - December 2012
T-Mobile December 2004 - May 2012
USAF November 1988 - March 2011
Odyssey Software July 2002 - December 2004
Wavebend Solutions / BDO Seidman July 2000 - July 2002
Western Wireless July 1994 - July 2000
Skills
Software Development, Management, Business Intelligence, Telecommunications, Leadership, Vendor Management, Program Management, Cross-functional Team..., Team Leadership, Process Improvement, Software Project..., Team Management, Business Process..., Leadership Development, System Deployment, Cloud Computing, Capital Budgeting, Department Budgeting, Software Engineering, Agile Methodologies, SDLC, Budgets, Agile Project Management, Business Analysis, Budget Process, Enterprise Architecture, Requirements Analysis, Software Documentation, Resource Management, IT Strategy, Quality Assurance, IT Management, Project Portfolio..., Solution Architecture, Amazon Web Services..., Google Analytics
Education
Chapman University 1994 — 1996
Masters of Science, Organizational Leadership, Human Resource Mgt
Saint Martin's College 1992 — 1994
Bachelor of Arts (BA), Management
Community College of the US Air Force 1990 — 1992
AA, Information Systems
Westat April 2015 - Present
Westat November 2014 - March 2015
Westat October 2014 - November 2014
Westat September 2008 - September 2014
GRAM Traffic Counting April 2003 - September 2008
Western Wireless March 2001 - November 2002
GTE Wireless January 1999 - March 2001
Brown & Williamson Tobacco October 1989 - July 1998
Skills
Photoshop, Microsoft Office, Strategic Planning, PowerPoint, Editing, Windows, Teaching, English, Public Speaking, Outlook, Retail, Sales Operations, Budgets, Project Planning, Program Management, Management, Marketing
Education
Angelo State University 1984 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.0
T-Mobile December 2008 - Present
T-Mobile October 2007 - December 2008
T-Mobile USA February 2007 - December 2008
T-Mobile August 2006 - February 2007
T-Mobile August 2005 - August 2006
T-Mobile November 2000 - August 2005
Western Wireless 1997 - 2000
Skills
Android, Product Management, Mobile Devices, Mobile Technology, Mobile Entertainment, Product Development, Product Planning, Mobile Operators, SS7, Mobile Communications, Smartphones, HTC, Wireless, 4G, LTE, Mobile Internet, Cellular Communications, GSM, UMTS, Go-to-market Strategy, Product Lifecycle..., 3G, Core Network, Mobile Applications, WiFi, Telecommunications, Product Marketing, Strategic Partnerships, Product Launch, Handsets, Product Requirements, Cross-functional Team..., Partner Management, Consumer Electronics, Team Leadership, Network Design, Troubleshooting, Testing, Customer Experience, Computer Network..., Solutions Marketing, CDMA, Location Based Services, VAS, IP
Education
Telcordia Technologies 1997 — 2001
SS7 Engineering & Operations and orther Telecommunications classes
Bellevue College 1992 — 1995
Notaries 2 You July 2003 - Present
DSW April 2012 - March 2013
Talbots May 2011 - March 2012
ANN INC. August 2010 - May 2011
The Territory Ahead February 2009 - August 2010
International Academy of Design and Technology September 2005 - September 2008
Western Wireless February 2003 - August 2005
Trust Property Management June 2001 - July 2003
Sonoma County Rental Information and Mediation Services 2000 - 2001
Skills
Fluent English, Fluent Portuguese, Conversational Spanish, Spanish, English, Marketing & Leasing..., Currently studying for..., Sales, Team Building, Leadership, Customer Service, Team Leadership, Strategic Planning, Marketing, Photoshop, Program Management
Education
International Academy of Design and Technology-Seattle 2005 — 2008
Bachelor of Fine Arts (B.F.A.), Fashion/Apparel Design
Studio B Video Transfer & Preservation Service April 2013 - Present
BP Entertainment January 2004 - Present
Verizon Wireless November 2003 - May 2006
City of Kerrville, Texas November 2002 - November 2003
BM Productions January 2000 - November 2002
Western Wireless May 1999 - September 2002
Skills
Customer Service, Sales, Event Planning, Radio, Event Management, Social Media, Advertising, Entertainment, Marketing, Social Media Marketing, Public Speaking, Video Production, Management, New Business Development, Public Relations, Sales Management, Marketing Communications
Education
Austin Community College 2002 — 2003
Diploma, Emergency Medical Dispatch
Northland College 1998 — 2000
Media Communications, Radio and Television
JBS April 2012 - Present
Artos Enterprises January 2003 - Present
UST Global Consulting for JBS Swift June 2011 - April 2012
Parker Fieldhouse Pinnacle Rock Climbing Wall March 2010 - April 2012
T-Mobile 1995 - 2010
Rocky Mountain Windsurfing Association 2007 - 2009
T-Mobile 1998 - 2005
Western Wireless 1995 - 1998
Trinidad State Junior College December 1986 - October 1991
Skills
Inventory Control, Warehouse Management, Materials Management, Operations Management, Business Process..., Software Implementation, Screencasting, Videography, Video Production, End User Training, Distribution Management, User Acceptance Testing, Integration Testing, Regression Testing, Test Cases, SAP R/3, MS Office Suite, Inventory Management, Sales Order Processing, Theory of Constraints
Education
Colorado State University
Bachelor of Science, Farm & Ranch Business Management
Vermont Technical College
Associate of Science, Agribusiness Management Technology
Right Management
Social Media Marketing
Leadership Training 2004 — 2009
Keller Williams 2012 - Present
T-Mobile, USA 2008 - Present
T-Mobile March 2006 - Present
Western Wireless 2004 - 2006
Universal Underwriters 1997 - 2003
Skills
Customer Satisfaction, Customer Retention, Account Management, Change Management, Strategic Planning, Management, Negotiation, Sales Operations, Sales Management, Contract Negotiation, Marketing, Project Planning, Team Management
Education
Central Washington University 1993 — 1997
Bachelor of Science (B.S.), Law and Justice
Microsoft February 2013 - Present
Norcom Telecom 2009 - 2012
City of Bellevue September 2004 - July 2009
Microscan June 2004 - August 2004
Digeo Inc. March 2001 - June 2003
Mercata September 1999 - May 2001
Western Wireless June 1996 - August 1999
Nintendo January 1993 - May 1996
Skills
Oracle SQL, Oracle 9i, Microsoft SQL Server, SQL Tuning, SQL*Plus, Unix, Unix Shell Scripting, Linux, Dell Computers, HP Server, HP, SSIS, SSRS, Crystal Reports, Crystal Enterprise, Issuetracker.com, Heat, Visual Basic, Visual Studio, VBScript, VB.NET, Tritech Computer Aided..., New World Computer..., Command Point Police..., Zoll Fire Records, Telestaff Police,..., Visio, Database Design, SQL, Client, Oracle, SQA Suite, Merge
Education
City University 2004 — 2006
MS Computer Systems Technology Management, Computer Science
Eastern Washington University 1986 — 1991
BS Management Information Systems, Management Information Systems, General
AT&T Mobile Tel March 2014 - Present
Bellevue College January 2013 - Present
Verizon Wireless March 2011 - July 2012
Verizon Wireless January 2011 - February 2011
Verizon Wireless September 2007 - February 2011
Verizon Wireless November 2010 - January 2011
Verizon Wireless December 2000 - September 2007
Western Wireless June 1999 - February 2000
Skills
Call Center, Telecommunications, Customer Satisfaction, Cellular Communications, Microsoft Office, Customer Service, Troubleshooting, Team Leadership, Wireless, Sales, Customer Retention, Customer Experience, Project Management, Microsoft Excel, Microsoft Word, Technology, Leadership, Call Centers, Direct Sales, Blackberry, Coaching, Account Management, Technical Support, Training, Negotiation, Mobile Devices, CDMA, VoIP, Vendor Management, Cross-functional Team..., Time Management
Education
Bellevue Community College 2013 — 2014
.Net/Programming
Shoreline Community College 1998 — 1998
Newport High School 1994 — 1998
T-Mobile April 2008 - Present
T-Mobile USA January 2003 - Present
VoiceStream May 1999 - June 2001
Western Wireless June 1998 - May 1999
Education
Bryn Mawr College 1988 — 1992
MacDuffie School 1981 — 1988
HS
Trulia July 2013 - Present
Vertafore March 2006 - May 2013
InfoSpace December 2001 - February 2006
InfoSpace December 1999 - November 2001
Western Wireless April 1998 - November 1999
Eddie Bauer 1996 - 1998
Eddie Bauer January 1993 - December 1995
Skills
Product Marketing, Product Management, SaaS, Cross-functional Team..., Marketing Strategy, E-commerce, Mobile Applications, Business Strategy, Marketing, Strategy, Advertising, Strategic Partnerships, Contract Negotiation, Project Management, Go-to-market Strategy, Mobile Devices, Cloud Computing, Program Management, Leadership, Management, Enterprise Software, Competitive Analysis
Education
Emerson College
Communication and Media Studies
University of Washington
Cinematography and Film/Video Production
Verizon Wireless September 2013 - Present
Ericsson 2009 - Present
Western Wireless 1996 - 2006
Western Wireless 1996 - 2006
Skills
4G, Cellular Communications, Leases, Wireless
Education
California State University-Chico 1988 — 1993
BA, Psychology
The Coach House Painting and Restoration January 2009 - Present
Western Wireless March 2000 - September 2002
Alltel Wireless August 1996 - January 1999
360 Communications March 1992 - July 1996
Skills
Making Your Life Easier, Home Improvement, Home restoration, Commercial Painting, Residential Painting, Carpentry, Property Maintenance, Business Restoration, Rental Property..., Project Management
Education
LeTourneau University
Bachelor of Science (BS), Business Administration, Management and Operations
Tyler Junior College
AAS, Electrical, Electronic and Communications Engineering Technology/Technician
AllNet Insights & Analytics January 2011 - Present
GoSkreen January 2013 - Present
Clearwire May 2006 - December 2010
ALLTEL Communications August 2005 - January 2006
Western Wireless 1996 - 2006
Chevron Information Technology Company May 1989 - June 1996
Skills
Wireless, LTE, Team Building, Team Leadership, Operations Management, Spectrum Management, Mobile Technology, CDMA2000, HSPA, Microwave Engineering, Regulatory Policy, License Management, Strategic Planning, Telecommunications, CDMA, WiMAX, Cellular Communications, 4G, Mobile Devices, Microwave, RF, Start-ups, GSM, Wireless Networking, Strategy, WiFi, Optical Fiber, Networking
Education
California State University-East Bay 1992 — 1994
MBA, Finance
Washington State University 1984 — 1989
Bachelor of Science, Electrical and Electronics Engineering
LaBelle Real Estate Group June 1997 - Present
LaBelle Real Estate Group 1997 - Present
Keller Williams Integrity Realty 1996 - August 2013
Keller Williams Realty 1997 - 2010
Western Wireless November 1988 - May 1997
Skills
Move Up Buyers, Listings, Buyer Representation, Resale, New Home Sales, Certified Relocation..., Foreclosures, Bank Owned, short sales..., Short Sales, Single Family Homes, Real Estate, Investors, Resellers, Selling, Buyers, REO, Sellers, First Time Home Buyers, Home Staging, Relocation, Referrals, ABR, Townhomes, New Homes, SFR, Relocation Buyers, Sales, Investment Properties, Residential Homes, Condos, Real Estate Transactions, Real Property, FHA
Education
Dakota State University 1979 — 1984
BS, Business
Brookings High School
King County Sheriff's Office April 2002 - Present
KCSO 2003 - 2010
American Institute of Architects August 2000 - April 2002
Western Wireless October 1998 - August 1999
Skills
Project Management, Government, Records Management, Community Outreach, Policy, Program Management, Analysis, ArcGIS, Data Analysis, Policy Analysis, Access, System Administration, Report Writing, Emergency Management, Administrative..., Data Entry, Microsoft Office, Research
Education
Las Positas, Livermore, CA 1990 — 1993
California State University-Sacramento 1974 — 1978
Bachelor of Arts, Geography
Isilon Systems/EMC March 2012 - Present
ADP Dealer Services/Cobalt January 2008 - March 2012
Alltel June 2005 - October 2007
Western Wireless September 1997 - May 2005
Skills
Call Center, Technical Support, Customer Satisfaction, Telecommunications, Troubleshooting, Call Centers, Computer Hardware, Customer Experience, Customer Service, Process Improvement, Software Documentation, VPN, Vendor Management, Wireless
Education
Ricks College 1992 — 1993
Business Administration and Management, General
ServiceNow - The Enterprise IT Cloud Company 2014 - Present
PreClarity, Inc. April 2013 - October 2014
IBM July 2012 - April 2013
T-Mobile USA 2004 - August 2012
T-Mobile 2001 - 2004
Voicestream Wireless 1998 - 2000
Analysts International 1996 - 1998
Western Wireless 1994 - 1996
Skills
Solaris, Data Warehousing, Linux, Servers, Leadership, System Administration, Unix, Software Development, Wireless, Databases, Telecommunications, Performance Tuning, Enterprise Software, HP-UX, Integration, Data Center, LTE, Management, Cisco Technologies, Budgets, Cloud Computing, 3G, Mobile Devices, Network Architecture, Shell Scripting, Network Design, Switches, GSM, SQL, VoIP, Solution Architecture, Enterprise Architecture, TCP/IP, Wireless Networking, Vendor Management, System Architecture, Perl, Big Data, Netezza, Agile Methodologies, IP, SaaS, Ethernet, Oracle, System Deployment, Troubleshooting
Education
Community College of the Air Force 1987 — 1990
Electronics
Mt. Vernon Township High School 1984 — 1987
General
GP Strategies Corporation March 2014 - Present
GP Strategies Corporation July 2013 - March 2014
Haynes Consulting RVA May 2008 - April 2013
Kraft Foods 2008 - 2011
FileNet 1999 - 2004
Media Technologies / SoftWorld Services 1994 - 1997
Western Wireless 1994 - 1995
Boddie-Noell Ent. 1987 - 1989
Skills
Enterprise Content..., Software Documentation, Content Management, Document Management, Business Process..., Program Management, Enterprise Software, Technical Writing, Enterprise Architecture, E-Learning, Business Process, Instructional Design, Training
Education
Edmonds Community College 1997 — 1998
AAS, Computer Science
Barber County Kansas Government August 2013 - Present
SCTelcom July 2011 - July 2013
Verizon January 2001 - June 2011
Alltel Wireless 2005 - 2009
Western Wireless 2001 - 2005
Schlumberger 2000 - 2001
Progress Rail Services 1999 - 2000
Kansas State University August 1996 - September 1998
Big Lakes Developmental Center 1993 - 1996
Arrow Trucking 1991 - 1993
Skills
Linux, Solaris, SAN, System Administration, Storage, Data Center, Networking, RMAN, HP, HP-UX, Switches, Disaster Recovery, Cluster, Software Development, Netbackup, Management, Unix Shell Scripting, Unix, Red Hat Linux, Telecommunications, Servers, Shell Scripting, Software Installation, Perl, AIX, Wireless, Troubleshooting, NAS, DNS, Enterprise Architecture, Cisco Technologies, TCP/IP, High Availability, Storage Area Networks, System Deployment, Virtualization, Operating Systems, Network Design, VMware, Network Security, Network Administration, Windows, Windows Server, VoIP, Hardware, Active Directory
Education
Kansas State University 1993 — 1998
Not Completed, Computer Engineering
The Collective Group, LLC October 2014 - Present
TEKsystems February 2013 - October 2014
ROLTA Solutions / Americas & EMEA November 2006 - January 2013
Acxiom May 2005 - October 2006
Collective Technologies July 2004 - May 2005
Discover Financial Services July 2003 - July 2004
Western Wireless February 2002 - July 2003
AT&T Wireless June 2001 - January 2002
Collective Technologies November 1998 - June 2001
Northrop Grumman April 1994 - November 1998
Skills
Solaris, Unix, Disaster Recovery, SAN, Data Center, Servers, System Administration, AIX, HP-UX, Storage, Networking, Linux, Netbackup, System Deployment, HP, Hardware, Cloud Computing, Oracle, NetApp, High Availability, Performance Tuning, Integration, Enterprise Architecture, Red Hat Linux, ITIL, Virtualization, Cisco Technologies, Data Migration, Cluster, Shell Scripting, Security, Operating Systems, System Architecture, Storage Area Networks, Unix Shell Scripting, NAS, Perl, EMC Storage, LAN-WAN, TCP/IP, Troubleshooting, Apache, VMware, DNS, Blogging, Entrepreneurship, IBM AIX, Technical Interviews, NetBackup, Enterprise architecture
Education
Excelsior College 1991 — 1993
BS
California State University-Los Angeles 1980 — 1992
BS
California Institute of Technology 1976 — 1979
Transferred out
California Masonic Grand Lodge 1996 — 1999
Program completion
Kenmore East Senior High School 1973 — 1976
Regents Diploma
Slalom Consulting February 2014 - Present
Clearwire June 2009 - November 2013
Sogeti USA October 2005 - June 2009
Macrostaff 2009 - 2009
FIZX Wireless Internet 2002 - 2009
Infospace 2007 - 2008
T-Mobile 2000 - 2002
Western Wireless 1998 - 1999
Skills
Agile Methodologies, Budgets, Business Continuity, Business Process..., Change Management, Cross-functional Team..., Disaster Recovery, E-commerce, IT Operations, Infrastructure, Management, Program Management, Project Management, Project Portfolio..., Requirements Analysis, SDLC, Scrum, SharePoint, Telecommunications, Vendor Management
Education
Arizona State University
Veristone Capital, LLC February 2014 - Present
Concur Technologies March 2009 - February 2014
Concur Technologies January 2008 - February 2009
Merit Financial 2001 - 2006
Western Wireless 1996 - 1999
Skills
Coaching, Salesforce.com, SaaS, Account Management, Sales Process, Lead Generation, Direct Sales, Solution Selling, Strategic Partnerships, B2B, Sales Management, Selling, Management, New Business Development, Business Development, Direct Marketing, Digital Marketing, Social Media, Client Development, Channel, Channel Sales, Recruiting, Sales, Staff Development, Leadership Development, CRM, Product Marketing, Enterprise Software, Email Marketing, Customer Acquisition, Customer Retention, Cold Calling, Marketing, Professional Services, Sales Operations, Sales Presentations, Online Advertising, Product Management, Go-to-market Strategy, Partner Management, Strategy, Competitive Analysis, Cloud Computing, Software Industry, Sales Enablement, Team Motivation, Leadership, Marketing Strategy, Strategic Planning, Customer Service
Education
Washington State University 1994 — 1996
BS, Business Management
Lake Washington High School 1991 — 1994
Great Zimbabwe University
Open to New Opportunities February 2015 - Present
AT&T Mobility May 2014 - February 2015
AT&T Mobility June 2013 - January 2014
AT&T Mobility October 2012 - December 2012
Bechtel Communications June 2010 - July 2012
MKB Constructors January 2008 - January 2009
State of Washington - King County Bar Association March 2004 - June 2007
Port Blakely Communities January 2005 - May 2007
Western Wireless 1996 - 2002
Trammell Crow Residential Services - North January 1992 - January 1993
Skills
CDMA, LTE, Vendor Management, 4G, Wireless Networking, Wireless, Contract Management, Cellular Communications, Optical Fiber, Project Management, Telecommunications, GSM, RAN, UMTS, 3G
Education
Bellevue College 2002 — 2004
GreenRubino August 1997 - Present
HG Creates August 1997 - December 2008
Western Wireless January 1993 - July 1997
BP&N Seattle 1997 - 1997
Skills
Integrated Marketing, Media Planning, Advertising, Online Advertising, Media Buying, Digital Marketing, Digital Media, Digital Strategy, Interactive Marketing, Social Media Marketing, Email Marketing, Media Relations, Marketing Communications, Marketing, Direct Marketing
Education
San Diego State University-California State University 1983 — 1988
BS, Telecommunications & Film
CSU Sacramento 1982 — 1983
Trilogy Partnership March 2008 - Present
Dobson Communications September 2005 - March 2008
Western Wireless August 1995 - September 2005
McCaw Cellular September 1994 - August 1995
Skills
Brand Management, Marketing Communications, Marketing Strategy, Marketing Management, Business Development, Events, Journalism, Leadership, Microsoft Office, New Business Development, Non-profits, Office Management, A, Advertising, Creative Writing
Education
Gonzaga University 1992 — 1994
Masters Degree, Organizational Leadership
University of Iowa 1979 — 1983
Bachelor of Arts (B.A.), Journalism
Freefly Systems September 2014 - May 2015
Randy's Ring and Pinion May 2006 - August 2014
USArchive & Imaging Services Inc. 2002 - 2006
Compuware Corporation 2001 - 2002
Vitessa 2000 - 2001
Western Wireless 1998 - 1999
GRDylan Enterprises 1996 - 1998
Skills
Troubleshooting, Software Documentation, Process Improvement, SharePoint, Microsoft Office, Integration, Windows, Project Management, Customer Service, Strategic Planning, Security, Visio, Servers, Technical Writing, HTML, Microsoft Excel, Vendor Management, Leadership, Computer Hardware, Active Directory, Software Project..., Telecommunications, Team Leadership, Management, Networking, Budgets, Cloud Computing, Project Planning, Requirements Analysis, Microsoft Servers, Group Policy, DNS Management, Hyper-V, MPLS VPN, iOS, OS X, Technical Documentation, NetSuite, PBX, Information Technology
Education
Chapman University 1989 — 1991
BA Communications, Communication, Journalism, and Related Programs
Verizon Wireless 2009 - Present
Alltel 2006 - 2009
Western Wireless 2000 - 2006
Western Wireless 1998 - 2000
Skills
EVDO, Mobile Devices, Cellular Communications, Network Administration, Technical Support, Telecommunications, Wireless, LTE, GSM, 4G, Computer Network..., Wireless Networking, UMTS, 3G, CDMA, Network Design, WiMAX, IP, Switches, Ethernet
Education
Bellevue Community College 2002 — 2006
Wireless Telecom
Edmonds Community College 1997 — 1998
Associates, Computer Service Technology
Brandes Associates, Inc. December 2010 - November 2014
Synectic Solutions, Inc. September 2008 - November 2010
Indymac Bank June 2005 - July 2006
Western Wireless January 2001 - December 2003
Phoenix Environmental, Inc. August 1992 - January 2001
Skills
Visio, Cross-functional Team..., Project Management, Process Improvement, Training, Integration, Process Flow, Software Documentation, Requirements Analysis, Quality Assurance
Education
Edinboro University of Pennsylvania 1975 — 1976
University of Washington Employment Program May 2015 - Present
Neurological Vocational Services Unit (NVSU) September 2014 - May 2015
Brain Injury Alliance of Washington September 2012 - May 2014
City of Mercer Island August 2007 - November 2008
Saltmine December 2000 - June 2002
Western Wireless August 1996 - June 2000
Skills
Community Outreach, Grant Writing, Public Speaking, Nonprofits, Fundraising, Social Services, Event Planning, Social Media, Resume Writing, Job Search Strategies
Education
Assumption College 2012 — 2015
Master's degree, Vocational Rehabilitation Counseling/Counselor
Whitman College 1992 — 1996
Bachelor of Arts (BA), Sociology
Carlton-Bates Company March 2012 - Present
Verizon Wireless August 2005 - March 2012
Western Wireless 2001 - August 2005
Affairs To Remember Entertainment 1989 - 2005
Western Wireless 1997 - 2001
Western Wireless May 1996 - 1997
Ramada Inn Seattle 1986 - 1996
US Navy 1985 - 1992
Skills
Local Number Portability, Executive Customer..., Call Center Management, Credit and Activations, Mergers and Integrations, Quality Assurance, Decision Making, Training & Teambuilding, Change Management, Call Center, Call Centers, Leadership, Forecasting, Training, Customer Satisfaction, Process Improvement, Strategic Planning, Customer Service, Project Management, Management, CRM, Troubleshooting, Team Building, Strategy, Lean Tools, Six Sigma, Budgets, Leadership Development, Human Resources, Vendor Management, Cross-functional Team..., Telecommunications, Customer Experience, Sales, Project Planning, Customer Retention, Wireless, Operations Management, Sales Management
Education
Bellevue University 2010 — 2013
Call Center Operations Management
Seattle Central College 1987 — 1989
Accounting, Music, Business Law
College of Lake County 1986 — 1987
Electricy & Electronics, Hydraulics
Meadowdale
Meadowdale
T-Mobile February 2015 - Present
T-Mobile January 2014 - February 2015
T-Mobile May 2012 - January 2014
T-Mobile USA September 2010 - May 2012
T-Mobile USA August 2008 - September 2010
T-Mobile USA March 2007 - August 2008
T-Mobile USA December 2005 - March 2007
Western Wireless July 2005 - December 2005
Western Wireless Corporation June 2004 - July 2005
Western Wireless Corporation October 2003 - June 2004
Skills
Six Sigma, Telecommunications, Wireless, Sales Operations, Direct Sales, Account Management, Customer Retention, Customer Experience, Team Building, Solution Selling, Customer Satisfaction, Income Statement, Call Center, Channel, Sales Process, Sales, Team Leadership, New Business Development, B2B, Mobile Devices, Forecasting, Retail, Strategy, Start-ups, Marketing Strategy, Leadership, Management, Call Centers, Enterprise Software, Marketing, Strategic Partnerships, Business Development, P&L Management, Awesomeness
Education
Colorado State University
Master of Science (M.S.), Organizational Leadership
Lubbock Christian University
Bachelor of Science (B.S.), Business Management
Texas Tech University
Business Administration and Management, General
T-Mobile June 2008 - Present
Express Locations LLC December 2006 - May 2008
Alltel Wireless/Western Wireless (now Verizon) September 2003 - November 2006
Cingular Wireless (now AT&T) April 2001 - September 2003
Midland Rockhounds Baseball Club and Odessa Jackalopes Hockey Club 1998 - 2000
Western Wireless June 1997 - December 1997
Skills
Business Process..., Retail, Call Center, Strategic Planning, P&L, Key Account Management, Start-ups, Sales Management, Account Management, Direct Sales, Customer Satisfaction, Contract Negotiations, Customer Service, Sales Operations, Income Statement, Call Centers, Contract Negotiation, Cross-functional Team..., Customer Experience, Leadership, P&L Management, Sales, Sales Process, Wireless
Education
Regis University 2002 — 2004
MBA, Business Administration
Eastern New Mexico University 1995 — 1997
BBA, Marketing and Economics
Dodge City Community College 1993 — 1995
AA, Business Administration
T-Mobile September 2010 - Present
Choice wireless July 2000 - September 2010
Western Wireless April 1994 - June 2000
Skills
GSM, Troubleshooting, VoIP, Wireless, Telecommunications, Telephony, Network Design, Computer Network..., IP, Wireless Networking, Cellular Communications, 3G, Fiber Optics, CDMA, T1, UMTS, 4G, RF, LTE, Optical Fiber, Ethernet, Switches, Transmission, Broadband, 2G, Cabling, Routers, GPRS, Mobile Communications, TCP/IP, Provisioning, WiFi, RAN, Microwave, Mobile Devices, Team Building, Leadership, Strategic Planning, Management
Education
Blinn College 1996 — 1996
Engineering
Angelo State University 1981 — 1992
Accounting
Wave Broadband June 2015 - Present
MegaPath September 2014 - Present
MegaPath February 2014 - Present
MegaPath Inc. February 2011 - Present
Wave Broadband 2015 - 2015
Wave Broadband 2015 - 2015
Speakeasy March 2010 - February 2011
Power Plus Technical Distributors August 2008 - February 2009
Anixter March 2007 - March 2008
Western Wireless 1998 - 2001
Skills
Strong Work Ethic, Accountability, T1, Team Building, Time Management, Ownership, Team Leadership, Technical Training, Oral & Written..., Project Management, Cross Functional Team..., Leadership, B2B, Problem-Solving, Management, VoIP, Remote Troubleshooting, Equipment Installation, Internet Troubleshooting, Managed Services, Process Improvement, Thinking Outside The Box, Inquisite, Sales, Flexibility, Adaptability, OSI Model, TCP/IP protocols, Process Efficiency, Data Assimilation, Initiative, Appreciation of..., Sense of Humor, Assimilation, One Call Resolution, Procurement, Presentations, Apple OS, Events Coordination, Telecommunications, Networking, Wireless, Call Centers, Troubleshooting, Account Management, WAN, IP, Solution Selling, Cisco Technologies, Cloud Computing
Education
Lake Washington Technical College 2004 — 2007
Associate's degree, Multimedia and Design
Liberty High School 1987 — 1990
High School Degree, General Studies
USAA August 2013 - Present
Navy Federal Credit Union October 2012 - August 2013
AT&T Mobility October 2008 - July 2012
Alltel May 2005 - May 2008
Western Wireless November 1999 - May 2005
Skills
Call Center, Wireless, Customer Experience, Customer Service, Telecommunications, Customer Retention, Recruiting, Call Centers, Microsoft Excel, Employee Relations, Customer Satisfaction, Leadership, Sales, Direct Sales, Sales Operations, Account Management, Solution Selling
Education
Cloud County Community College
Associate of Arts (A.A.), Business Administration and Management, General
DeVry University 2008 — 2011
IBM January 2013 - Present
T-Mobile May 2008 - December 2012
T-Mobile August 2005 - May 2008
Quorum Review IRB December 2004 - July 2005
Fairfax Hospital September 2003 - March 2004
Seattle Counseling Service August 2002 - August 2003
Metapath Software International November 1999 - December 2000
Nextlink Communications March 1999 - November 1999
Western Wireless February 1998 - March 1999
Western Wireless August 1997 - February 1998
Skills
Public Speaking, Data Warehousing, Data Marts, Team Leadership, Wireless, Solution Architecture, Training Delivery, Netezza, Big Data, Cross-functional Team..., Vendor Management, Telecommunications, IT Strategy, Process Improvement, Integration, Business Process, Professional..., Mobile Devices, Leadership, Program Management, Business Intelligence, Mobile Technology, Management, Analytics, Software Documentation, Training, Project Planning, Product Management, Cloud Computing, Call Centers, SaaS, CRM
Education
Bastyr University 2001 — 2003
M.A., Applied Behavioral Science
The Evergreen State College 1989 — 1993
B.A., Liberal Arts, Psychology
Fielding Graduate University
PhD student, Media Psychology
Verizon Wireless June 2013 - Present
Verizon Wireless June 2009 - August 2013
Verizon Wireless June 2011 - June 2012
Attel August 2004 - June 2009
Western Wireless December 1999 - May 2003
Skills
Direct Sales, Quotas, Customer Retention, Leadership Development, Leadership, Sales, Cold Calling, Customer Experience, Coaching, Wireless, M2M, Account Management, B2B, Call Centers, Cellular Communications, Customer Satisfaction, Employee Training, Inventory Management, Mobile Devices, Mobile Technology, Retail Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Solution Selling, Telecommunications, 4G, Hiring, Managed Services, Networking, Retail, Team Leadership, Training, VoIP, Customer Service, Management, Team Building, Strategic Partnerships, Time Management, Product Management, Troubleshooting, LTE, Product Marketing, Microsoft Office, Mobile Communications, Marketing
Education
Grantham University 2015 — 2017
Human Resource Management, Human Resources Management/Personnel Administration, General
Barton County Community College 2002 — 2004
Associate's degree, General Studies
Canyon ISD January 2013 - Present
Alltel Wireless August 2003 - June 2006
Western Wireless January 2000 - June 2003
Skills
Management, Customer Service, Sales, Customer Satisfaction, Telecommunications, Account Management, Customer Retention, Sales Management, Customer Experience, Coaching, Retail, Call Centers, Leadership, Wireless, Team Management, Inventory Management, Team Building, Teamwork, Telephone Skills, Employee Training, Microsoft Office
Education
Randall High School 1995 — 1998
Amarillo College
DataSphere Technologies Inc. April 2015 - Present
Elements Massage January 2014 - February 2015
Rainier Valley Chiropractic May 2013 - February 2015
Erado (FINRA, SEC compliance software solutions) December 2011 - October 2013
Efinancial August 2011 - November 2011
Altig - American Income Life Insurance Company July 2010 - July 2011
Toyota & Honda of Seattle May 2009 - June 2010
Verity Credit Union 2007 - 2008
Western Wireless October 2001 - March 2006
Skills
Customer Service, Training, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Outlook, Call Centers, Marketing, New Hire Training, PowerPoint, Customer Satisfaction, Social Networking, Call Center, Team Leadership, Social Media Marketing, Banking, Customer Relations, Recruiting, Cashiering, Project Management, Contract Negotiation, Therapeutic Massage, Deep Tissue Massage, Pregnancy Massage, Swedish Massage, Invoicing, Management
Education
Cortiva Institute-Seattle 2012 — 2013
Student, Massage Therapy/Therapeutic Massage
Seattle Central Community College 2006 — 2008
Associate's degree, Web Design
Sno-Isle Tech 1997 — 1998
Certification, Certified Nurse Assistant
Mountlake Terrace High School 1994 — 1998
High School Diploma, General
Nuance Communications January 2012 - Present
Swype April 2009 - Present
Digeo May 2000 - April 2008
Western Wireless 1993 - 2000
Skills
Go-to-market Strategy, Lead Generation, Demand Generation, Android, Product Management, Strategic Partnerships, Program Management, CRM, Start-ups, Solution Selling, Cross-functional Team..., Mobile Applications, Business Strategy, Requirements Analysis, Integration, Cloud Computing, SharePoint, Product Marketing, Strategy, Software Development, Mobile Devices, Business Development, Partner Management, E-commerce, Strategic Planning, Wireless, Contract Negotiation, Agile Methodologies, Product Development, SaaS, Account Management, Professional Services, Vendor Management, Mobile Technology, Leadership, SDLC, Team Leadership, Channel Partners, User Interface Design, Software Project..., Process Improvement, User Experience, Enterprise Software, Digital Media, New Business Development, Telecommunications, Team Building, Big Data, Competitive Analysis, Project Management
Education
Arizona State University, W. P. Carey School of Business 1983 — 1985
Bachelor of Science, APMM
Southern Oregon University 1981 — 1983
Corvias Group March 2007 - Present
Corvias Military Living, LLC June 2006 - March 2007
Farm Bureau Financial Services February 2002 - May 2006
Western Wireless 2000 - 2002
Skills
Accounting, Customer Service, Excel, Microsoft Office, Financial Reporting, Word, Customer Relations, Customer Satisfaction, Writing, Billing, PowerPoint, Problem Solving, Accounts Receivable, Yardi, Microsoft Excel, Employee Relations, Outlook, Microsoft Word, Inventory Management, Invoicing, Yardi Voyager, Real Estate, Process Improvement, Team Building, Financial Analysis, Property Management, Accounts Payable, Auditing, Payroll, Contract Management, Managerial Finance, Forecasting, Finance, Leadership, Leases
Education
Cloud County Community College 2012 — 2015
Accounting and Business/Management
Upper Iowa University 2011 — 2011
Accounting
James Island High School 1986 — 1989
Diploma, General Studies
Avalara November 2012 - Present
Amazon.com March 2008 - March 2012
Univar January 2007 - March 2008
Western Wireless January 2001 - October 2006
Washington Mutual 2005 - 2006
Space Labs 2000 - 2001
Amec Earth and Environmental 1997 - 2000
Skills
Tax Audits, Tax, Property Tax, Sales Tax, Use Tax, Tax Research, Documentation, Tax Compliance, Analysis, Auditing, Journal Entries, Software Documentation, Account Reconciliation, Fixed Assets, Accounting
Education
Bellevue College 2005 — 2008
Business and Accounting
Providence Health & Services August 2015 - Present
CompuCom December 2004 - June 2015
Western Wireless September 1998 - December 1999
T Mobile June 1998 - December 1999
Skills
Human Resources, Recruiting, Sourcing, Employee Benefits, HRIS, Applicant Tracking..., Technical Support, Internet Recruiting, Technical Recruiting, Screening Resumes, Management, Legal Research, Historical Research, Contract Recruitment, Databases, Corporate Recruiting, Non-profit..., SharePoint, Staffing Services, Interviews, Access, Benefits Administration, Temporary Placement, Employee Relations, Executive Search, Recruitment Advertising, College Recruiting, Talent Acquisition, Permanent Placement, Boolean Searching, Benefits Negotiation, Screening, Onboarding, Networking, Staff Augmentation, Hiring, PeopleSoft, New Hire Orientations, IT Recruitment, Workforce Planning, Background Checks, Time Management, Vendor Management, Information Technology, Customer Service, Resume Writing, Paralegal, Benefits Enrollment, Window 8.1, Colonoscopy
Education
Bellevue College 1996 — 2001
A.A., Technical Support
Highline College 1989 — 1991
A.A.S., Paralegal
Pacific Lutheran University 1985 — 1988
B.A., History; Minor- Political Science
The Pasha Group May 2013 - Present
Confidential Company August 2012 - April 2013
PetFirst Healthcare October 2008 - July 2011
Service Net June 2006 - October 2008
Empire Today June 2005 - June 2006
Western Wireless September 2003 - June 2005
Eastbay / Footlocker.com October 2001 - April 2003
Damark Intl / ClickShip Direct January 1998 - February 2001
United States Air Force September 1990 - November 1997
Skills
Six Sigma, Property and Casualty..., Excess & Surplus Lines, Talent Mining, SQL, Microsoft Office, Visio, Access, Minitab, Kronos Timekeeping, Aspect ACD, Aspect e-Workforce..., Blue Pumpkin, Envision Telephony Suite, Cisco Call Manager, Cisco Routing &..., Mitel 3300, Avaya IP Telephony, Avaya Communication..., Avaya Site..., Vanilla Soft, Kana, Lipstream, Syntellect IVR, Intervoice/Brite IVR, Cisco Media Blender, Definity, AT&T Interactive..., RouteIt!, Siebel 7.x, Hyperion Interactive..., SharePoint, Instructional Design, Group Instruction, Organizational Behavior, Behavior Management, Applied Behavior..., Claims Management, Claims Investigations, Claims Resolution, Adjudication, Strategic Planning, Tactical Operations, Operational Efficiency, Operating Budgets, Conversion Optimization, Lead Generation, Suite, Management, Aspect
Education
National Conference on Operations and Fulfillment (NCOF) 2004 — 2006
Contact Center Operations
U.S. Air Force Judge Advocate General School 1994 — 1997
Title X Paralegal Journeyman, Military and International Operational Law
Community College of the Air Force 1992 — 1994
Business Administration, Management and Operations
U.S. Air Force Combat Survival School 1990 — 1991
Certificate, Air Combat Command Instructor, Survival, Evasion, Resistance, and Escape (S.E.R.E.), Psychology
Kaiserslautern American High School 1985 — 1987
junction city high school
Catholic Health Initiatives August 2014 - Present
Western Wireless February 2005 - August 2005
Western Wireless August 2004 - February 2005
Exodus Communications February 2000 - December 2002
Exodus Communications April 1999 - February 2000
Vistranet April 1998 - February 1999
MCI January 1996 - February 1998
Cooper University Hospital June 1993 - December 1995
Telcordia Technologies, formerly Bell Communications Research, Inc. or Bellcore January 1991 - May 1993
Skills
Management, Program Management, Auditing, Internal Audit, Project Management, Process Improvement, Strategic Planning, Leadership, Cross-functional Team..., Training, Team Building, Healthcare Information..., Hospitals, Healthcare, CRM, Business Process
Education
University of Washington 2011 — 2012
Professional Certificate
Temple University 1993 — 1995
MA
Drew University 1989 — 1993
BA
Verizon Wireless September 2014 - Present
T-Mobile USA July 2013 - Present
MetroPCS Inc March 2008 - October 2013
Sprint Nextel June 2006 - March 2008
T-Mobile November 2005 - June 2006
Cingular Wireless September 2004 - October 2005
Western Wireless June 2004 - September 2004
AT&T Wireless August 2003 - May 2004
L.D. Engineering College, Ahmedabad, India February 2000 - May 2000
Hi-Rel Electronics September 1999 - January 2000
Skills
RF, Optimization, LTE, Wireless, CDMA, EVDO, CDMA2000, OSS, RF Engineering, MapInfo, 4G, Cellular Communications, GSM, TEMS, Actix
Education
The University of Texas at Arlington 2000 — 2003
M.S.
Gujarat University 1995 — 1999
B.E
Vertafore April 2010 - May 2015
Clearwire 2009 - 2010
Cutter & Buck 2002 - 2009
Mulvanny G2 Architecture 2001 - 2002
Western Wireless 2000 - 2001
Holland America Line - Westours Inc. February 1995 - June 2000
Skills
Accounting, Accounts Payable, Payroll, Account Reconciliation, Budgets, Software Documentation, Process Improvement, SAP, Vendor Management, Management, Team Leadership, Sales, Customer Service, Invoicing, Inventory Management, Negotiation, Auditing, Internal Audit, Forecasting, Sarbanes-Oxley Act, Business Process, Cross-functional Team..., PeopleSoft, Finance, Team Building, Oracle E-Business Suite, Accounts Receivable, Great Plains Software, General Ledger, Financial Reporting, Sarbanes-Oxley, Accruals, Journal Entries, Time Management
Education
Cascadia Community College 2007 — 2008
Bellevue Community College
Dell Software April 2013 - Present
Microsoft (Contract) March 2011 - February 2013
Microsoft April 2000 - March 2011
Western Wireless May 1998 - April 2000
Western Wireless April 1996 - May 1998
AT&T Wireless Services May 1991 - April 1996
Education
Bentley University
BS, Computer Information Systems
Bentley University
BS, Economics
Point B August 2006 - Present
Alltel August 2005 - August 2006
Western Wireless September 2002 - August 2005
Qwest Communications February 2000 - May 2001
USWest Communications February 1999 - February 2000
Qwest Communications October 1995 - February 1999
Skills
Human Resources, Organizational Design, Change Management, Talent Management, Talent Acquisition, HRIS, Organizational..., Management Consulting, Applicant Tracking..., Vendor Management, Recruiting, Program Management, Personnel Management, Process Improvement, Employee Relations, SDLC
Education
University of Phoenix 2004 — 2006
MBA, Human Resource Management
University of Phoenix 1997 — 2001
BA, Business Management
Eastern Oregon University 1990 — 1992
n/a, Business Management
BDA, Inc. November 2014 - Present
Clearwire March 2010 - July 2014
Clearwire October 2006 - March 2010
Alltel December 1999 - April 2006
Western Wireless December 1999 - 2005
Muzak July 1995 - December 1999
Skills
Accounts Receivable, Accounts Payable, General Ledger, Accounting, Sarbanes-Oxley Act, Revenue Recognition, Invoicing, Supervisory Skills, Payment Card Processing, Cash Receipts, G/L Reconciliations
Education
Everett Community College
Accounting
Samsung Telecommunications America September 2013 - Present
HTC December 2012 - September 2013
T-Mobile April 2009 - January 2011
Alltel Communications October 2006 - March 2009
T-Mobile USA October 2005 - October 2006
Western Wireless June 2004 - September 2005
Western Wireless Corp 1999 - June 2004
Skills
Product Development, Project Management, Team Leadership, Account Management, Customer Experience, Supply Chain Management, Supply Chain Operations, Reverse Logistics, Business Development, Forecasting, Management, Mobile Devices, Product Management, Retail, Sales Operations, Strategic Partnerships, Strategy, Supply Chain, Telecommunications, Product Marketing, Cross-functional Team..., Pricing
Education
California State University-Chico 1990 — 1995
Bachelor of Arts (B.A.), Psychology, Business
Dell 2011 - Present
TekSystems August 2004 - May 2008
Verizon Business 2004 - 2008
Western Wireless March 2004 - August 2004
Broadwing Communications November 1999 - January 2002
Broadwing Communications May 1996 - November 1999
IXC Communications / Broadwing January 1995 - May 1996
CNSI September 1991 - January 1995
Skills
Telecommunications, Strategic Planning, Project Management, Problem Solving, Capacity Engineering, Management, Integration, Network Design, Cross-functional Team..., IP, Switches, MPLS, Troubleshooting, Wireless, Vendor Management, Cloud Computing, Data Center, Networking, Program Management, Routers, Routing, WAN
Education
University of Phoenix 2002 — 2004
MS, CIS
Centenary College of Louisiana 1982 — 1987
BS, Mathematics
Expedia November 2006 - Present
Alltel August 2005 - June 2006
Western Wireless 1999 - August 2005
Skills
Microsoft SQL Server, Software Development, Perl, Analysis Services, VBScript, ETL, Data Warehousing, Shell Scripting, Business Intelligence, OLAP, SQL, T-SQL, SSRS, Agile Methodologies, Database Design, Solaris, SSIS, Data Integration, SharePoint, Data Modeling, MDX, Databases, Unix, Web Services, XML, Linux, Red Hat Linux, Java, ASP, Hadoop, Hive, Python, Teradata, DB2, Informatica
Education
Covenant College 2000 — 2001
Sociology, Music
The University of Texas at Austin 1997 — 1999
Engineering
Fostec June 1998 - Present
All Treatment February 2008 - August 2009
Getty Images June 2006 - February 2008
Getty Images September 2005 - May 2006
Western Wireless August 2004 - April 2006
Skills
ASP.NET, DNS, Group Policy, Microsoft SQL Server, IIS, System Deployment, Windows Server, Disaster Recovery, XML, Enterprise Architecture, Software Development, Agile Methodologies, ITIL, VMware, Data Center, .NET, SQL, Business Intelligence, Troubleshooting, System Administration, Software Documentation, Project Management, Servers, SharePoint
Education
Henry Cogswell College 2003 — 2005
Computer Science / Business Management
Clark College 2002 — 2003
Qualcomm October 2013 - Present
Broadcom January 2008 - October 2013
Qualcomm October 2006 - January 2008
Nielson Claritas 2006 - 2006
Wipro Technologies 2004 - 2006
Western Wireless February 2004 - September 2004
Motorola January 2002 - November 2003
Planetasia 2000 - 2001
Skills
Embedded Systems, Debugging, Firmware, SoC, RTOS, Embedded Software, ARM, ASIC, Bluetooth, Embedded Linux, Device Drivers, FPGA, Testing, Test Automation, Perl, C, Software Development, Wireless, C++, Agile Methodologies, Java, Linux, Embedded, Software Engineering, Software Design, Digital Signal..., Unix, Verilog, Semiconductors, ClearCase, LTE, IC, System Architecture
Education
California State University-Chico 2001 — 2004
M.S, Computer Science
University of Mumbai 1996 — 2000
B.E, Computer Engineering
Verizon Wireless March 2009 - Present
Alltel Wireless August 2005 - March 2009
Western Wireless July 2000 - August 2005
Western Wireless/Voice Stream January 1997 - July 2000
Palmer Wireless March 1993 - December 1996
Global Communications inc October 1989 - April 1992
Rockwell Collins August 1984 - September 1989
Education
College of DuPage 1981 — 1984
University of Washington May 2010 - October 2012
Vigilos May 2008 - November 2009
Vigilos, Inc. August 2007 - May 2008
Alltel August 2006 - August 2007
Alltel Wireless November 2005 - August 2006
Western Wireless May 2005 - November 2005
Searchlight Systems August 2004 - March 2005
City Year August 2003 - June 2004
Trailblazers Camp 2003 - 2003
Skills
Troubleshooting, Linux, Networking, Customer Service, Windows, Technical Writing, Project Management, HTML, Microsoft Office, Training, SQL, Program Management, Software Documentation, Visio, Call Center
Education
University of Washington 2008 — 2009
Certificate, Technical Writing and Editing
Bellevue Community College 2007 — 2007
Certificate, SQL Server 2005 Database Administration
University of Washington 2003 — 2004
Certificate, Non-Profit Management
Smith College 1997 — 2001
BA, Government
Looking for that one great employer that values people! March 2012 - Present
Adopting Emali 2013 - 2014
Starbucks Coffee 2006 - March 2012
Starbucks Coffee Company 2005 - March 2012
Starbucks Coffee Company 2005 - March 2012
British Airways 2004 - 2004
Western Wireless 2002 - 2002
Skills
Vendor Management, Documentation, Agile, Team Building, Operations Management, Software Documentation, Team Leadership, Project Management, Program Management, Customer Service, Leadership, Microsoft Office, Troubleshooting, Microsoft Excel
Education
Everett Community College 1997 — 1999
Associate in General Studies
Mariner High School 1973 — 1977
High School Diploma
T-Mobile November 2013 - Present
Alere Wellbeing August 2003 - September 2013
Inglemoor High School March 2007 - June 2013
Spiegel Teleservices/Eddie Bauer September 2001 - August 2003
Reflex Communications August 1999 - March 2001
Western Wireless January 1993 - August 1999
Skills
Call Center, Customer Relations, Customer Service, Teaching, Coaching, Public Speaking, Team Building, SQL, Access, Data Analysis, SQL Server, Excel, Leadership Development, Visio, Microsoft Office, Databases, Word, PowerPoint, Visual Basic, SharePoint, Database Administration, Database Design, Analysis, Outlook, Statistics, Troubleshooting, Microsoft Excel, Business Analysis
Education
Central Washington University
Bachelor of Business Administration (BBA)
Brillio at Microsoft May 2015 - Present
Inviso at Microsoft September 2014 - May 2015
CompuCom at Microsoft June 2012 - August 2014
Doyenz September 2011 - May 2012
Experis Technology Group at Microsoft February 2011 - September 2011
Parker Technical at Ben Bridge Jeweler July 2010 - January 2011
Volt at Microsoft February 2006 - December 2010
Western Wireless November 1999 - October 2003
Skills
SharePoint, Troubleshooting, Software Documentation, Windows, Networking, Program Management, Project Management, Technical Support, Video Games, Disaster Recovery, Windows 7, Cloud Computing, HTML, Microsoft Office, Team Leadership, Vendor Management, Customer Service, Hardware, Windows Server, Computer Hardware, Security, Outlook, Management, Integration, Account Management, System Administration, Data Center, Microsoft SQL Server, Customer Relations, SaaS, Process Improvement, Operating Systems, Databases, Testing, Access, Network Administration, SDLC, Call Centers, Training, Leadership, Active Directory, Visio, Virtualization, Servers, XP, VMware, Documentation, IT Project & Program..., Systems Analysis, Solution Implementation
Education
Strategy Computers 2005 — 2005
MCSE Windows 2003
Full Sail University 1990 — 1991
Assoc. of Arts, Film & Video
EMC Isilon July 2014 - Present
EMC Isilon January 2013 - June 2014
EMC Isilon May 2013 - December 2013
Alltel July 2006 - September 2007
Western Wireless June 2004 - July 2006
Skills
Troubleshooting, Customer Service, Windows, Microsoft Excel, Data Analysis, Leadership, Enterprise Storage, NAS, FreeBSD, Team Building, Call Centers, Telecommunications, Computer Hardware, Isilon, Technical Support, Operating Systems, Software Documentation, System Administration, Networking, Servers, Linux, Unix Operating Systems, Windows 7, Hardware, TCP/IP, Unix
Education
Green River Community College 2008 — 2009
A.A.S., Aviation Technology
North Seattle College 2007 — 2008
AT&T Mobility Services LLC July 2010 - Present
Alltel Wireless August 2005 - June 2010
Western Wireless October 2004 - August 2005
WFI June 2000 - October 2004
Motorola Mobility October 1995 - June 2000
W S Telesystems Ltd April 1995 - October 1995
Helios Antennas & Electronics Ltd May 1990 - April 1995
Skills
LTE, Wireless, RF Engineering, RF, GSM, CDMA, EVDO, UMTS
Education
Anna University 1987 — 1990
Bachler of Electronics engineering, Electronics
Slalom Consulting June 2013 - Present
eventcore December 2007 - May 2013
Alltel August 2005 - October 2007
Western Wireless December 2004 - August 2005
Western Wireless 2003 - December 2004
Western Wireless October 1999 - December 2004
Al's Auto Supply 1992 - 1999
Skills
Active Directory, IIS, Troubleshooting, Computer Hardware, Software Documentation, Exchange 2010/2007/2003, Technical Support, Scripting, Windows Server, Microsoft DNS, Network Administration, Vendor Management, Management, Leadership, Servers, Team Leadership, Networking, SQL, Hardware, Information Technology, Microsoft Exchange, System Deployment
Education
Bellevue College 1990 — 1992
Issaquah
SSTGroup LLC October 2008 - Present
Puget Sound Energy October 2006 - June 2008
Puget Sound Energy April 2005 - October 2006
Western Wireless 2004 - 2005
Expedia, Inc October 2000 - April 2004
Hilton Hotel Gaming Division January 1998 - October 2000
Rock Hotel and Casino January 1995 - January 1998
Flamingo Hilton Hotel and Casino January 1983 - January 1995
Skills
Microsoft Excel, Payroll, General Ledger, PeopleSoft
Education
College of Southern Nevada 1986 — 1989
Clark County Community College
Santa Barbara Business College
Bellevue College 1998 - Present
Northwest Accounting Educators (NAE) 2004 - 2015
Northwest Accounting Educators (NAE) 2004 - 2015
Western Wireless 1996 - 1997
PACCAR 1991 - 1996
Tegal Corporation 1984 - 1990
Gottschalks 1981 - 1984
Skills
Teaching, Accounting, Accounts Payable, Higher Education, Adult Education, Instructional Design, Data Analysis, Budgets, Payroll, Leadership, Microsoft Word, Auditing, Mentoring, Training, PowerPoint, Management, Accounts Receivable, Analysis, Microsoft Excel
Education
Golden Gate University 1987 — 1991
MBA, emphasis: Marketing
California State University, Fresno 1979 — 1982
B.A., Business
Porterville College 1977 — 1979
Associate of Science (AS), Mathematics, 4.0
INRIX, Inc. May 2012 - Present
Microsoft September 2006 - February 2012
Saflink 2005 - 2006
Western Wireless 2003 - 2005
Captaris 1995 - 2003
Skills
E-commerce, SEO, SEM, Social Media, Return on Investment, Project Management, Selling Skills, Affiliate Marketing, Internal Communications, Business Requirements, Business Acumen, Demand Generation, Lead Generation, Analytics, Vendor Management
Education
University of Oregon - Charles H. Lundquist College of Business
Bachelor of Science (BS), Marketing, minor in Finance
Lane Community College
Associateds Degree in Business Management, Business
Sawtooth Investment Management February 2007 - March 2012
Clearwater Advisors February 2007 - March 2012
Clearwater Analytics February 2007 - March 2012
Albertsons 2003 - 2007
Western Wireless 2001 - 2003
Mount Carmel Health System 1999 - 1999
Saint Alphonsus Regional Medical Center 1998 - 1999
Skills
Human Resources, HRIS, Employee Benefits, Microsoft Excel, Employee Relations, PowerPoint, Onboarding, Time Management, Talent Acquisition
Education
Boise State University 1996 — 1998
BA, Human Resources
MTPCS, LLC d/b/a Cellular One April 2007 - Present
Great Falls Tribune September 2003 - March 2007
Great Falls Tribune April 2002 - September 2003
Western Wireless 1997 - 2000
Skills
Customer Service, Telecommunications, Customer Satisfaction, New Business Development, Direct Sales, Sales Operations, Management, Sales Management, Account Management, Project Management, Team Building, Sales, B2B, Microsoft Office, Retail, Merchandising, Negotiation, Budgets, Business Planning
Education
University of Great Falls 1997 — 2000
Bachelor's of Science, Marketing
Dickinson State University 1996 — 1997
Business Administration, Management and Operations
Steven Douglas Associates March 2015 - Present
Chen Medical September 2012 - February 2015
Columbus Communications Inc December 2010 - July 2012
Mt. Sinai Medical Center June 2008 - December 2010
Mount Sinai Medical Center 2008 - December 2010
Memorial University Medical Center June 2005 - June 2008
Sprint March 2002 - April 2005
Midwest Consulting Group 2002 - 2005
Western Wireless February 1999 - January 2002
Skills
Disaster Recovery, Unix, Servers, Linux, Cisco Technologies, Solaris, VMware, Security, Software Development, Troubleshooting, System Administration, TCP/IP, High Availability, Virtualization, Network Design, VoIP, Active Directory, System Deployment, AIX, Cloud Computing, SAN, IP, ITIL, Enterprise Software, Technical Support, Data Center, HP, Hardware, HP-UX, Information Technology, Windows XP
Education
California State University-Long Beach 1995 — 1997
Mattress Firm December 2012 - Present
Mattress Firm 2008 - Present
Mattress Firm 2007 - 2008
Mattress Firm 2005 - 2007
Western Wireless 2004 - 2005
Western Wireless 1999 - 2004
LHS InfoCell 1998 - 1999
LHS InfoCell 1997 - 1998
GNP Bowater 1996 - 1997
Skills
Business Analysis, Vendor Management, Integration, Visio, SharePoint, IT Management, SDLC, CRM, Microsoft SQL Server, Quality Assurance, Information Technology, Management, Enterprise Architecture, Databases, Disaster Recovery, Business Intelligence, Leadership, IT Strategy, ERP, Cloud Computing, Business Process
Education
Husson University 1992 — 1996
BS, MIS
Mont-Amba
AT&T Mobility January 2011 - Present
att mobility July 2008 - February 2011
Chinook Wireless May 2006 - May 2007
Sprint January 2006 - May 2006
Alamosa PCS 2003 - 2006
Western Wireless dba Cellular One 1998 - 2003
Western Wireless 1998 - 2003
AirTouch 1997 - 1998
USWest Cellular 1995 - 1997
Skills
Telecommunications, Wireless, Customer Service, Sales Operations, Retail, Enterprise Software, Channel, Strategy, Direct Sales, Forecasting, Management, Marketing, Sales, Sales Process, Customer Retention, Account Management, Strategic Planning, B2B, Product Marketing, Solution Selling, Selling
Education
University of Phoenix 1991 — 1995
MBA, Business
Brigham Young University 1981 — 1985
Finance, Business, Marketing
Sky Nursery, Inc August 2008 - Present
Western Wireless September 2004 - September 2005
Oregon Health and Sciences University February 2001 - March 2004
Skills
Customer Service, Budgets, Forecasting, Public Speaking, Income Statement, Process Improvement, Outlook, Coaching, P, Inventory Management, P&L, Team Building, Sales, Process Scheduler, Management, Team Leadership, Social Media, Strategic Planning
Education
Clark College
Associate of Arts (A.A.), General Studies
The Arnold Group (TAG) - A Human Resource Company November 2006 - Present
Western Wireless 1994 - 2006
Skills
Recruiting, Performance Management, Employee Relations, Onboarding
Education
Emporia State University
Accenture December 2013 - Present
Accenture January 2012 - January 2014
Accenture March 2008 - January 2012
Accenture June 2008 - March 2009
Western Wireless 2003 - 2005
Skills
Offshore Outsourcing, Offshore Software..., Program Management, Sales, Proposal Writing, Contract Negotiation, Leadership, Contract Management, Financial Analysis, Financial Reporting, Software Project..., Software Design, Instructor-led Training, Software Development, Test Automation, Performance Tuning, Performance Testing, Requirements Analysis, Requirements Gathering, Risk Management, SDLC, Integration, Enterprise Architecture, Solution Architecture, Release Management, Unix, Oracle, Management, Business Process, Weblogic, Business Intelligence, PMP, Offshoring, Quality Assurance, Unix Shell Scripting, SOA, Business Process Design
Education
Concordia University 1995 — 1999
B.CS, Computer Science
Insight Technology Solutions, Inc. February 2015 - Present
Federal Engineering, Inc. September 2013 - November 2014
TelAlaska August 2010 - September 2013
Federal Engineering, Inc. 2009 - January 2010
LCC December 2006 - October 2008
CTSC December 2003 - March 2006
USAF February 1985 - March 2006
Self - Employed October 2002 - May 2003
Western Wireless August 2001 - August 2002
McLeodUSA June 2000 - July 2001
Skills
RF, Telecommunications, Wireless, Project Management, WAN, Network Design, VoIP, 4G, 3G, GSM, Microwave, Switches, Antennas, Cellular Communications, Program Management, Troubleshooting, Wireless Networking, Analysis, Satellite, Fiber Optics, Microsoft Office, Transmission, SDH, Visio, Cellular, Planning, Problem Solving, Documentation, Report Writing, Technical Writing, Integration, RF Engineering, UMTS, Testing, Software Documentation, Optical Fiber, Project Planning, IP, Network Security, T1, Software Installation, Computer Network..., LTE, MPLS, Networking, Mobile Devices, Hardware, WiMAX
Education
Community College of the Air Force
Associate of Science (AS), Electronic Systems
University of Alaska Anchorage
Technology
BYNDL July 2014 - January 2015
TOCK Consulting June 2012 - July 2014
Virticus December 2011 - April 2012
Immobili November 2008 - August 2011
Firethorn September 2006 - December 2007
Western Wireless October 2002 - August 2005
Western Wireless January 2000 - September 2002
Western Wireless 1999 - 2000
Western Wireless 1996 - 1999
Western Wireless 1994 - 1996
Skills
Business Development, Wireless, Strategic Partnerships, Entrepreneurship, Mobile Commerce, Strategy, Leadership, Management, Program Management, Strategic Planning, Retail, Sales Operations, Venture Capital, Product Development, Mobile Payments, Start-ups, Mergers & Acquisitions, Mergers, Executive Management, Enterprise Software, Sales, Product Management, Product Marketing, Training, Mobile Devices, Marketing, Go-to-market Strategy, Cross-functional Team..., Telecommunications, Competitive Analysis, CRM, E-commerce, Direct Sales, Mobile Technology, Cloud Computing, Business Strategy, Vendor Management, B2B, P&L Management, Analytics, Solution Selling, Mobile Applications, Community Outreach
Education
Dartmouth College 1981 — 1984
BA, Policy Studies
Microsoft July 2013 - Present
Microsoft December 2007 - July 2013
Alltel 2005 - 2006
Western Wireless 1998 - 2006
Skills
Software Project..., Telecommunications, SDLC, Program Management, Vendor Management, Agile Methodologies, Business Intelligence, Business Analysis, Data Management, Data Mining, Data Analysis, Project Management, Configuration Management, Collaboration, Reporting & Analysis
Education
Augustana College
Business, Management, Marketing, and Related Support Services
Purdue Pharma LP August 2015 - Present
Cornerstone Therapeutics January 2014 - Present
GSK Biologicals March 2009 - Present
GlaxoSmithKline 2007 - 2009
Western Wireless January 2000 - February 2003
AirTouch 1992 - 2000
Skills
Pharmaceutical Sales, Managed Care, Urology, Sales Effectiveness, Strategic Planning, Pharmaceutical Industry, Product Launch, Sales Management, Oncology, Team Building, Sales, Hospital Sales, Gastroenterology, Cardiology, Selling Skills, Cross-functional Team..., Diabetes, Infectious Diseases, Biotechnology, Account Management, Vaccines, Direct Sales, Business Planning, Product Management, Biologics, Pharmaceutics, Neurology, Pulmonology
Education
Brigham Young University 1980 — 1986
BA, International Relations/ Business
Telecom Transport Management Sr. Project ManagerTTM, Inc2006 - Present
Western Wireless May 2003 - February 2006
AT&T Wireless January 1995 - April 2003
US West New Vector January 1990 - August 1994
Education
Arizona State University 1983 — 1984
Chaminade University of Honolulu 1982 — 1984
North American Energy Services July 2006 - Present
Western Wireless October 2001 - September 2005
Zetec October 1999 - October 2001
Skills
Customer Service, Financial Reporting, Accounts Payable, Accounts Receivable, General Ledger, Account Reconciliation, Accounting, Bank Reconciliation, Fixed Assets, Fixed Asset Management, Sarbanes-Oxley Act, Financial Analysis
Education
Illinois State University 1993 — 1997
T-Mobile May 2008 - Present
T-Mobile February 2001 - April 2008
Voicestream Wireless 1999 - 2001
Western Wireless September 1998 - February 1999
Lake Communications 1997 - 1998
LCS Properties 1992 - 1997
WirthlinWorldwide 1989 - 1991
Skills
Management, Negotiation, Telecommunications, Product Management, Sales, Strategic Planning, Business Strategy, Budgets, New Business Development, Process Improvement, Marketing, Product Marketing, Forecasting, Team Leadership, Account Management, Wireless, Competitive Analysis, Contract Negotiation, Project Management, Team Building
Education
Brigham Young University 1986 — 1991
BA, Economics
University at Buffalo
Boeing December 2007 - Present
Boeing September 2005 - December 2007
Alltel Wireless August 2004 - September 2005
Western Wireless 1999 - August 2004
Lakeside Milam Recovery Centers January 1999 - November 1999
Skills
Program Management, Project Management, SDLC, Configuration Management, Testing, Integration, Requirements Analysis, Visio, Six Sigma, Databases, Disaster Recovery, Management, Requirements Management, Process Improvement, Systems Analysis, Security, Agile Methodologies, SharePoint, Software Project..., Telecommunications, Unix, PMP, Software Development, Business Analysis, SQL, Business Process, IT Management, Business Process..., Requirements Gathering, Information Technology, Business Intelligence, Servers, System Deployment, Software Documentation, ITIL, IT Strategy, Enterprise Architecture, Vendor Management, Networking, MS Project
Education
Seattle Pacific University 1997 — 1999
Information Technology
Green River Community College 1989 — 1990
Mfg, Economics
Verizon Wireless March 2008 - Present
Nextel Partners 2006 - 2007
Sprint 2006 - 2007
Western Wireless / Alltel / US Cellular 2004 - 2006
Western Wireless 2004 - 2006
Skills
Contract Negotiation, Wireless, Solution Selling, Business Strategy, Sales, Management, Direct Sales, Sales Operations, Sales Process, Mobile Devices, Salesforce.com, Customer Retention, Selling, M2M, Telecommunications, Account Management, B2B, Cold Calling, IOT, New Business Development, Sales Management, Strategic Partnerships, Telehealth
Education
Baker University 2007 — 2009
BBA, Business Administration with Concentration in Healthcare Administration
St. Patrick Catholic School May 2011 - Present
Spectrum Pension Consultants, Inc. January 1999 - January 2000
City of Seattle December 1997 - October 1998
Western Wireless November 1996 - December 1997
Western Wireless June 1996 - November 1996
Skills
Volunteer Management, Annual Fund, Database Administration, Student Recruiting, Enrollment Management, Constant Contact, Sponsorship Generation, Donor Management, Donor Perfect, Event Planning, Fundraising, Board Development, Philanthropy, Community Outreach, Community Development, Raiser's Edge, Program Development, Alumni Relations, Volunteer Recruiting, Student Development, Grant Writing, Public Speaking, Marketing, Data Entry, Leadership Development, Program Management
Education
Seattle University 1994 — 1996
Bachelor of Arts, International Studies
Bellevue Community College 1993 — 1994
Associate's degree
Clark Community College 1992 — 1993
Auburn Discount Auto Sales January 2015 - Present
Auburn Discount Auto February 2011 - December 2014
Google 2006 - 2010
Western Wireless 1996 - 2000
Skills
Team Leadership, Facilities Management, Customer Service, Team Building
Education
Seattle Pacific University 2002 — 2002
Cascadia Community College 2000 — 2002
AIS
Idaho Industrial Commission July 2012 - Present
City University of Seattle October 2006 - April 2012
Western Wireless January 2004 - September 2006
St. Luke's Hospital February 2002 - October 2003
Skills
Higher Education, Student Services, International Education, Adult Education, Curriculum Development, Project Planning, Project Implementation, Project Coordination, Crisis Communications, Technical Writing, Sales Management, Program Management, Business Communications, Marketing Strategy, International Law, Business Operations..., Marketing Communications, Project Initiation, Integrated Project..., Sales Process, Feature Writing, Presenter, Creative Problem Solving, Student Affairs, Staff Development, Instructional Design
Education
City University of Seattle 2007 — 2009
MBA, Project Management, 3.67 GPA
University of Idaho 1995 — 2000
B.A. English, Creative Writing
LG Electronics September 2007 - Present
USDTV 2005 - 2006
Western Wireless November 2003 - October 2005
T-Mobile April 2002 - November 2003
AT&T Wireless July 1990 - October 2001
at&t 1990 - 2001
McCaw Cellular 1993 - 1999
Skills
Sales Operations, Channel Management, Direct Sales, P&L Management, Sales Management
Education
Brigham Young University 1988 — 1990
BS, Marketing
Lake Chelan Culinary Creations October 2013 - Present
Safeway October 2002 - December 2010
Albertsons October 2009 - November 2010
Albertsons October 2007 - November 2010
Disney Store July 2003 - October 2007
Safeway July 2003 - October 2007
Disney Store Everett Mall March 2003 - July 2003
JC Penney March 2001 - January 2003
Alderwood Mall January 2001 - March 2001
Western Wireless July 2000 - January 2001
Education
Bellevue College
Office Specialist
Bellevue College
Valley Community College
Child Psychology
San Bernardino High School
Retherford Enterprises, Inc. June 2012 - Present
Mountain Top Consulting January 1997 - Present
TEK Personnel August 2008 - November 2011
Verizon Wireless August 2008 - November 2011
Edge Mobile August 2007 - June 2008
Clearwire Corp. 2004 - 2006
SpectraSite Communications April 2001 - April 2003
Western Wireless Corp, Bellevue WA 1994 - 2001
Western Wireless 1993 - 2001
Skills
Optical Fiber, Hardware, Wireless, CDMA, LTE, Telecommunications, Microwave, 4G, WiMAX, Computer Network..., GSM, Contract Negotiation, Wireless Networking, Network Design, 3G, Integration
Education
Iowa State University 1967 — 1969
2 yr, Engineering
Medstar Ambulance Inc. May 2013 - Present
Medstar Ambulance, Inc. October 2010 - May 2013
Anderson Hospital /SWIC January 2012 - January 2013
Western Wireless 1994 - 1995
General Cellular 1992 - 1995
Skills
Strategic Planning, Leadership, Public Speaking, EMS, PHTLS, Emergency Medicine, Cpr Certified, Microsoft Excel, ACLS, Event Planning, Healthcare, Emergency Services, Hospitals, Paramedic, EMT, BLS, PEPP, Pre-Hospital Care, PALS, Emergency Medical, AED, First Responder, ALS, IV, Medical Terminology, Emergency, Critical Care, NIMS
Education
Southwestern Illinois College 2011 — 2012
Paramedicine, Emergency Medical Technology/Technician (EMT Paramedic)
Columbia State Community College 2009 — 2010
EMT, Emergency Medical Technology/Technician (EMT Paramedic)
Belmont University 1987 — 1988
BBA, Marketing
Tennessee Technological University 1984 — 1987
Marketing/Marketing Management, General
T-Mobile 2012 - Present
T-Mobile 2010 - 2012
T-Mobile 2007 - 2010
T-Mobile 2005 - 2007
T-Mobile 2004 - 2005
T-Mobile 2003 - 2004
Western Wireless 2003 - 2003
Intel Corporation 2000 - 2002
Skills
Forecasting, Business Analysis, Product Management, Business Case, Financial Modeling, Analytics, Financial Analysis, Analysis, Team Leadership, Budgets, Mobile Devices, Competitive Analysis, P&L Analysis, Enterprise Software, Business Strategy, Vendor Management, Process Improvement, Strategy, Product Marketing, Pricing, Cross-functional Team..., Leadership, Management, Strategic Planning, Revenue Recognition, Capital Budgeting, Operations Management, Valuation, Microsoft Excel, Data Analysis, Business Development, Financial Reporting, Access, Sarbanes-Oxley Act, Managerial Finance, Management Consulting, Finance, Segmentation, Process Management, Change Management, Start-ups, Project Management
Education
Indiana University - Kelley School of Business
Master of Business Administration (M.B.A.)
University of Washington, Michael G. Foster School of Business
Bachelor of Business Administration (B.B.A.), Finance, General
Quantum April 2005 - Present
Western Wireless February 2004 - March 2005
comcast October 2002 - January 2003
TCI Cable June 1996 - October 2002
Viacom 1988 - 1996
Skills
Compliance, Financial Reporting, SOX, Internal Audit, Financial Accounting, Budget Analysis, Forecasting, Project Management, Project Facilitation, Sarbanes-Oxley Act, Auditing, Accounting, Internal Controls, US GAAP, Budgets, Financial Analysis, Financial Audits, General Ledger, Revenue Recognition, IFRS, Finance, GAAP, Fixed Assets
Education
City University of Seattle 1988 — 1992
MBA, Financial Management
City University of Seattle 1983 — 1986
BS, Business Administration
Shasta College 1979 — 1981
aa, Business
AT&T September 2010 - Present
Anritsu June 2005 - December 2010
AapaSystems LLC September 2002 - August 2005
Sprint June 2001 - September 2002
Western Wireless June 2000 - June 2001
Sprint July 1999 - August 2000
AT&T Wireless Services December 1997 - October 1998
AT&T Wireless Services October 1995 - December 1997
McCaw Cellular June 1994 - October 1995
US West NewVector January 1991 - June 1994
Skills
LTE, Wireless, CDMA, WiMAX, RF Engineering, RF, UMTS, Microwave, Telecommunications, RAN, Technical Training
Education
California Polytechnic State University-San Luis Obispo 1979 — 1983
BS, Electronic Engineering
Anthony Chabot Elementary 1961 — 1967
none
Compu Com - Expedia May 2012 - Present
Comsys/Tapfin - T December 2010 - January 2011
Comsys - T-Mobile contractor 2011 - 2011
Johnson Controls/T-Mobile October 2006 - July 2009
Clearwire January 2006 - October 2006
Western Wireless December 2003 - September 2005
Eastgate Chiropractic November 2000 - December 2003
Education
Bellevue College
Redmond High School
High School Diploma
Moneytree October 2001 - Present
Western Wireless October 2001 - October 2001
Swedish Medical Center November 2000 - October 2001
Providence Health & Services June 1999 - November 2000
Skills
10 Key, Garnishments, Ceridian, Microsoft Word, Multi-state Payroll..., Payroll Analysis, Team Leadership, ADP Payroll, Customer Satisfaction, Financial Services, Kronos, Employee Benefits, Employee Training, Payroll, Customer Service, Employee Relations, Human Resources, Benefits Administration, Coaching
Education
Highline College 1993 — 2001
Accounting
Central Philippines University 1988 — 1992
High School
Malkasian Accountancy December 2011 - Present
KDW Enterprises 2007 - Present
Hanson McClain 2007 - 2009
Pac-West Telecomm 2002 - 2006
theDial.com 1999 - 2002
Independent Consultant 1997 - 1999
Western Wireless 1995 - 1997
Coopers & Lybrand 1992 - 1995
NeXT Computer 1989 - 1992
Coopers & Lybrand 1985 - 1988
Skills
Start-ups, CPA, Finance, Internal Controls, Accounting, Mergers & Acquisitions, Forecasting, Budgets, Financial Reporting, Auditing, Strategic Financial..., Financial Accounting, Tax, Tax Research, Income Tax
Education
California State University-Fullerton - College of Business and Economics 1981 — 1983
B.A., Accounting
Two Degrees December 2014 - Present
Symetra Financial February 2006 - December 2014
Western Wireless June 2004 - September 2005
Self Employed January 2002 - May 2004
Bentall LP July 2000 - September 2001
Nurun July 1996 - July 2000
SPOT Bagel May 1994 - July 1996
Skills
General Ledger, Accounting, Financial Reporting, Financial Analysis, Internal Controls, Sarbanes-Oxley Act, Insurance, Variance Analysis
Education
California State University-Los Angeles 1986 — 1988
Bachelor of Science, Business Administration
College of the Canyons 1984 — 1986
Two Year GE, General Education
VitalWare September 2011 - Present
LYNX Medical Systems a Optum Insight company January 2010 - September 2011
UCG September 2004 - October 2009
Western Wireless April 1999 - September 2004
The Boeing Company September 1985 - April 1999
The Boeing Company September 1985 - April 1999
Skills
Analysis, Vendor Management, Budgets, Process Improvement, Healthcare, Program Management, Healthcare Information...
Education
Central Washington University 1983 — 1985
Business Administration, Finance
Western Wireless 1996 - 2000
Hawaii Pacific University 1992 - 1992
Hawaii Pacific University 1990 - 1992
Education
Hawaii Pacific University
BSBA, Accounting
Hawaii Pacific University
Associate of Science (AS), Management
Safeway 2007 - 2012
Compass Group USA 2005 - 2006
Western Wireless 2003 - 2005
Education
Central Washington University 2001 — 2003
Bachelor's degree, Business Administration and Management, General
Self-employed 1997 - Present
Qwest September 2007 - October 2008
Western Wireless March 1997 - May 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media
Education
Boise State University
Icthus Bible College Private
Edmonds Community College April 2010 - Present
Western Wireless April 2000 - August 2004
Western Wireless June 1998 - August 2004
Ernst & Young January 1995 - March 1998
Education
Western Washington University 2008 — 2009
Master of Arts (M.A.), Adult and Continuing Education and Teaching
Gonzaga University School of Law 2006 — 2006
Tax Law/Taxation
Brigham Young University 1995 — 1996
Master of Accountancy, Tax Law/Taxation
Brigham Young University 1991 — 1994
Bachelor of Science (B.S.), Accounting
Washington State University 1990 — 1991
Bilingual, Multilingual, and Multicultural Education
Shoreline Community College 1986 — 1987
Business Administration and Management, General
Apple 2014 - Present
Unum 2011 - 2013
T-Mobile 2005 - 2011
Unum / Provident Insurance Company 2003 - 2005
Western Wireless 2001 - 2002
Safeco Insurance 1998 - 2001
AT&T Wireless Services 1991 - 1998
Skills
call center operations, People Skills, People Development, Project Management, Business Process..., Motivation, Moral Psychology, Sales Management, Business Strategy, Business Analysis, New Business Development, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Support, Customer Oriented, P&L Responsibility, P&L Accountability, P&L Management, Team Building, Team Leadership, Teamwork, Telecommunications, Team Management, Performance Management, Performance Improvement, Performance Appraisal, Claim, Call Centers, Strategy
Education
Branell Business College 1982 — 1983
Certification, Computer Accounting
Chattanooga State Community College 1981 — 1982
Associate's degree, Business Administration and Management, General
The University of Tennessee at Chattanooga 1978 — 1981
Bachelor's degree, Business Administration and Management, General
Clearwire Corporation 2005 - 2013
Western Wireless 1991 - 2005
Education
Tulane University - A.B. Freeman School of Business 1988 — 1990
MBA, Finance
Hendrix College 1980 — 1984
Bachelor of Arts (B.A.), Economics and Business