The Retail Outsource
Address: 800 Douglas Rd Suite 450, Coral Gables, FL 33134 Phone: (305) 539-3810: : Category: Website: Hours: : Place name: : : : Website: http://theretailoutsource.com/ Category: Corporate office Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of The Retail Outsource Posting publicly on the Web Write a review Reviews"AWESOME company who really goes the extra mile for the employees" "The money, benefits, and job security are stellar." View all Google reviews
The Retail Outsource List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Retail Outsource. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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The Retail Outsource Employees
The Retail Outsource Companies May 2013 - Present
The Retail Outsource May 2013 - Present
Asian Stars December 2013 - Present
Marketing Elements LLC May 2012 - June 2013
Caterpillar Inc. March 2004 - May 2012
Niles Audio Corporation March 2002 - April 2003
Kellstrom Industries February 1999 - September 2001
Let's Talk Cellular & Wireless July 1995 - April 1998
WHAT A CONCEPT! July 1994 - July 1995
Skills
Marketing Strategy, Social Media Marketing, Marketing, Advertising, Online Advertising, Corporate Branding, Product Launch, Sales, Leadership, Digital Marketing, E-commerce, Art Direction, Microsoft Office, Project Management, B2B, Trade Shows, Public Relations, Brand Development, Customer Service, Advertising Management, SEM, CRM, Photoshop, Media Buying, Google Analytics
Education
UC Irvine 2012 — 2013
Certified Internet Marketer, E-Commerce/Social Media
Florida International University
M.S, International Marketing
North Park University
B.A, K-12 Art/Advertising
DePaul University
Pre-Medicine/Pre-Medical Studies
John F. Kennedy High School, Chicago, IL
High School Diploma
Nathan Hale Elementry School, Chicago, IL
Elementry School Diploma
Murfreesboro Police Department Police DispatcherMurfreesboro Police DepartmentFebruary 2015 - Present
Rutherford County Sheriff's Department December 2014 - February 2015
Carriage Lane Inn October 2013 - December 2014
David's Bridal December 2012 - October 2013
The Retail Outsource October 2010 - December 2012
Tani Japanese April 2007 - October 2010
Skills
Recruiting, Customer Service, Retail, Sales, Interviews, Marketing, Coordinating Events, Social Media, Microsoft Office, Event Planning, Public Speaking, PowerPoint, Social Networking, Community Outreach, Event Management, Social Media Marketing, Public Relations
Education
Middle Tennessee State University 2013 — 2015
Master's degree, Criminal Justice and Corrections
Middle Tennessee State University 2009 — 2015
Bachelor of Applied Science (B.A.Sc.), Psychology
MetroPCS April 2014 - Present
The Retail Outsource April 2013 - April 2014
MetroPCS QuestComm March 2012 - April 2013
G & E Wireless February 2011 - October 2012
Elite MetroPCS January 2011 - February 2012
Mystic Dunes Resort & Golf Club January 2011 - October 2011
Victory Security September 2009 - January 2011
SPARTAN Security Protection March 2007 - September 2009
The Best Guard December 2005 - March 2007
Banana Republic December 2000 - December 2003
Skills
Teamwork, CCTV, Loss Prevention, Private Investigations, Management, Security Operations, Telecommunications, Maintenance & Repair, Sales Management, Customer Service, Leadership, Security, Enforcement, Investigation, Sales, Training
Education
DeVry University 2009 — 2013
BA, Criminal Justice
Miami Dade College 2007 — 2009
AA, Business Administration
Palm Beach Community College 1997 — 1999
AA, Computer Programming
FSD Solutions LLC June 2014 - November 2014
The Retail Outsource March 2014 - May 2014
Academy Sports + Outdoors October 2012 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English
Education
Collin County Community College 2012 — 2014
Bachelor of Engineering (B.E.), Information Technology Project Management
Liberty High School 2008 — 2012
High School Diploma
LOWES HOME IMPROVEMENT June 2015 - Present
The Retail Outsource May 2014 - August 2015
Alpha Comm Enterprises 2013 - 2014
SEVA Direct-SEVA Entertainment January 2010 - July 2013
Cellular Sales of North Geogia February 2006 - January 2010
Chase Merchant Services November 2000 - February 2006
Bobby Alllison Wireless May 1997 - November 2000
Skills
Sales Management, Sales Operations, Sales, Salesforce.com, NetSuite, Direct Sales, Account Management, Event Management, Team Management, Operations Management, Event Planning, Modeling, Business Strategy, Business Analysis, New Business Development, Business Development, Small Business, Strategy, Marketing, Telecommunications
Education
Herzing University-Atlanta 2006 — 2009
Bachelor's degree, Marketing/Marketing Management, General
MaNair Senior High School
Advanced Acdemic Diploma, Spanish Language and Literature, History, Science
The Retail Outsource August 2011 - Present
AT&T Mobility July 2010 - August 2011
US Cellular Indirect September 2007 - April 2010
Dubuque Thunderbirds October 2001 - April 2010
Sprint Nextel October 2004 - August 2007
Sears March 2000 - September 2004
Skills
Account Management, Retail, Sales Operations, Sales, Direct Sales, Recruiting, Sales Process, B2B, Merchandising, Customer Satisfaction, Leadership, Customer Experience, Customer Retention, Cold Calling, Building Relationships, Sales Management, Inventory Management
Education
Loras College 2000 — 2003
Public Relations
Clarke College 1998 — 2000
The Retail Outsource April 2014 - Present
AT&T Mobility March 2007 - January 2014
Radio Shack Corporation October 1993 - March 2007
Hi-Grade Food Inc. June 1989 - September 1993
Florida Army National Guard June 1989 - May 1993
United States Army December 1985 - May 1989
Skills
Store Management, Customer Satisfaction, Wireless, Telecommunications, Customer Retention, Retail Sales, Mobile Devices, Cellular Communications, Team Leadership, Teacher Mentoring, Employee Training, Employee Engagement, Customer Service, Sales Management, Inventory Management, Sales, Internet Services, Computer Management, Computer Operations, Consumer Electronics, Honorable Discharge, Military Experience, Non-Commissioned..., Strategic Leadership
Education
Career Source Broward 2014 — 2014
PPN - Professional Placement Network Workshop
AT&T 2010 — 2013
Inspired & Engaged Leadership Certification
AT&T 2009 — 2009
Advanced Retail Management Certification
AT&T 2007 — 2007
Retail Management Certification
United States Army 1986 — 1989
Computer Operations & Leadership Centifications
Fort Lauderdale College 1983 — 1984
Business Administration, Management and Operations, 3.75
Miami Dade College 1978 — 1979
Elementary Education and Teaching
CBS Radio March 2014 - Present
Onsite Imaging Services October 2012 - May 2013
The Retail Outsource April 2012 - October 2012
One Parking August 2011 - April 2012
VPSI, Inc. August 2007 - February 2011
Wireless Retail Inc./Trio Wireless/Aztec Wireless April 2003 - August 2007
Skills
Media Relations, Budgeting, Inventory Management, Operations Management, Sales Management, Transportation, P&L, Customer Relations, Contract Negotiation, Customer Service, Public Speaking, Contract Management, PowerPoint, Microsoft Office, Excel, Team Building, Word, Account Management, Forecasting, Coaching, New Business Development, Mentoring, Problem Solving, Outlook, Retail, P&L Management, Team Leadership, Marketing Strategy, Budgets, Recruiting, Sales, Training, Marketing, Leadership, Management, Sales Operations
Education
Nova Southeastern University 2000 — 2003
MBA, Business Administration and Management, General
Nova Southeastern University 1998 — 2000
BS, Psychology
The Retail Outsource July 2015 - Present
AT&T August 2013 - July 2015
American Eagle Outfitters July 2010 - July 2013
Finish Line April 2008 - July 2010
Finish Line April 2008 - July 2010
Skills
Visual Merchandising, Loss Prevention, Store Management, Store Operations, Driving Results, Merchandising, New Store Openings, Window Displays, Staffworks, Retail, Merchandise Planning, Retail Sales, Clienteling, Apparel, New Store Development, District Management, Sales, Sales Management
Education
Oakland Mills High School 1993 — 1997
Howard Community College
Outside Sales Representative December 2013 - October 2014
Benjamin Moore & Co. 2010 - December 2012
The Retail Outsource January 2009 - January 2011
Crocker Mechanical April 2007 - September 2010
Skills
Sales Management, Sales, Problem Solving, Strategic Planning, HVAC, Public Relations, Public Speaking, Fitness, Selling, Account Management, Social Networking, Contract Negotiation, New Business Development, B2B
Education
Dean College 2005 — 2007
Associate's degree, Criminology, 3.5
imDown 2014 - Present
Elite Daily November 2013 - Present
The Retail Outsource January 2014 - June 2014
MBAF May 2011 - December 2012
Skills
Entrepreneurship, Strategic Planning, Leadership, Organizational..., Business Development, Social Media Marketing, Goal Oriented, Marketing Strategy, Start-ups, Project Management, Public Speaking, Strategy, Social Networking, Online Marketing, Writing, Emotional Intelligence, Product Management, Social Media
Education
Draper University
University of Miami
Gulliver Preparatory School
Festool USA February 2014 - Present
Benjamin Moore & Co. January 2012 - February 2014
Apple October 2010 - February 2012
The Retail Outsource January 2011 - January 2012
The Retail Outsource August 2009 - April 2010
Walt Disney World May 2008 - January 2009
Skills
Sales, Sales Management, CRM, Apple, Microsoft Office, New Business Development, Marketing, Salesforce.com, Sales Operations, Customer Satisfaction, Direct Sales, Selling, Account Management, Cold Calling, Sales Process, Retail, Customer Service, Team Building, Marketing Strategy
Education
University of Baltimore 2007 — 2010
Advantage Home Improvement September 2014 - Present
Living in Style / Keystone Custom Home Improvements October 2012 - September 2014
Keystone Partners LLC September 2012 - September 2014
ReminderMedia March 2007 - September 2013
Dixie Home Crafters January 2012 - September 2012
The Retail Outsource September 2007 - December 2010
Crystal Springs Bottled Water March 2004 - March 2007
Best Buy 2004 - 2006
Automated Home Technology 2002 - 2004
Tweeter 1998 - 2002
Skills
Team Building, Customer Service, Social Media Marketing, Marketing, Retail, Social Networking, Social Media, Marketing Communications, Facebook, Sales, Entrepreneurship, Public Speaking, Budgets, Small Business, Direct Sales, Email Marketing, Program Management, Event Planning, Account Management, Public Relations, Online Marketing, Leadership, Marketing Strategy, Online Advertising, Team Leadership, Training, Advertising, New Business Development, Fundraising, Strategic Planning, Negotiation, Sales Management, Management, Business Development, Microsoft Office, Coaching, Project Management, Contract Negotiation, Event Management, Leadership Development
Education
Nashville State Community College 1994 — 1997
Automated Robotics Engineering, Mechatronics, Robotics, and Automation Engineering
Sheridan Technical Center 1982 — 1984
Associate of Arts (A.A.), Design and Applied Arts
Nova Southeastern University 1981 — 1984
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Everett Area High School 1976 — 1981
Samsung Electronics America July 2014 - Present
Samsung Electronics America March 2013 - July 2014
Target September 2011 - March 2013
The Retail Outsource July 2010 - July 2011
RadioShack March 2010 - July 2010
Wireless Advocates July 2005 - February 2008
Wireless Retail April 2000 - June 2005
Skills
Training, Sales Operations, Sales, Retail, Merchandising, Inventory Management, Sales Management, Management, Team Building, Recruiting, Profit, Customer Satisfaction, Store Operations, Store Management, Hiring, Coaching, Inventory Control, Customer Experience, P&L, Forecasting
Education
Saint Cloud State University - G.R. Herberger College of Business 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
St. Cloud State University
Bachelor of Arts (B.A.), Political Science and Government
TracFone Wireless June 2014 - Present
Simply Healthcare Plans September 2012 - June 2014
The Retail Outsource August 2011 - August 2012
ADP January 2011 - March 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft SQL Server, QNXT, Microsoft Office, PowerPoint, Contract Pricing, Revenue Analysis, Account Reconciliation, Market Analysis, Membership Growth, P&L Analysis, Contract Negotiation, stop loss reports, Prescription drug..., Commissions..., Ad Hoc Reporting
Education
Florida International University 2007 — 2010
Bachelor of Business Administration (BBA), Finance, General
Miami Killian Senior High School
High School Diploma, Finance, General
The Body Shop May 2011 - Present
Point 180 November 2008 - November 2011
The Retail Outsource July 2008 - November 2008
Skills
Store Management, Loss Prevention, Visual Merchandising, Merchandising, Retail Sales, Customer Service, Leadership, New Business Development, Marketing, Retail, Sales, Team Building, Training, Inventory Management, Sales Management, Recruiting
Education
New England College 1994 — 1998
Bachelor of Science (BS), Environmental Science and Biology
Comcast Cable July 2015 - Present
TrueBlue Inc. June 2014 - October 2014
The Retail Outsource January 2014 - May 2014
Rack Room Shoes October 2009 - September 2013
Expressions April 2006 - September 2009
D.E.M.O May 2005 - February 2006
Skills
Visual Merchandising, Store Management, Merchandising, Retail Sales, Retail, Inventory Control, Inventory Management, Cashiering, Shrinkage, Driving Results, Profit, Customer Service, Planograms, Sales, Customer Satisfaction, Fashion, Merchandise Planning, New Store Openings, Time Management, POS, Window Displays, Data Entry, Hiring, Employee Training
Education
Holyoke Community College 2014 — 2016
Retail Management/Marketing
Holyoke High School 1996 — 2000
2020 Companies April 2014 - Present
West Valley School District June 2008 - Present
The Retail Outsource January 2013 - April 2014
Douglass Properties March 2011 - February 2012
Sykes February 2010 - March 2011
Washington State Department of Corrections June 2008 - February 2010
National City Mortgage January 2007 - June 2008
Ferris High School May 2004 - June 2008
Action Mortgage April 2003 - January 2007
Qwest Wireless April 2001 - April 2003
Skills
Direct Sales, Sales Operations, Sales, Sales Process, Customer Retention, Cold Calling, Sales Management, Account Management, Customer Satisfaction, Retail, Salesforce.com, Merchandising, Selling, Customer Service, Inventory Management, Wireless, Store Management, Retail Sales, B2B, Call Centers
Education
Cuesta College 1977 — 1979
Associate of Arts (A.A.), Criminal Justice and Corrections
Eunice High School 1975 — 1976
Fort Knox High School 1972 — 1975
T-Mobile July 2014 - Present
Point 180 March 2014 - January 2015
The Retail Outsource February 2013 - January 2014
Hat World / Lids.com July 2012 - February 2013
Verizon Wireless February 2010 - February 2012
Comcast Cable July 2008 - February 2010
Verizon Wireless Premium Retailer - Shock City Cellular July 2007 - July 2008
The Mobile Solution June 2005 - July 2007
Wegmans Food Markets June 2000 - December 2006
Skills
Customer Service, Customer Satisfaction, Customer Relations, Problem Solving, Call Center, Wireless, Merchandising, Retail, Telecommunications, Inventory Management, Microsoft Office, Troubleshooting, Marketing Strategy, Word, Outlook, Excel, Direct Sales, Social Media, Promotions, Consultative Selling, Windows, Selling, Training, Sales, Account Management, Customer Retention, Team Leadership, Customer Experience, Cellular Communications, M2M, Mobile Devices, Solution Selling, Mobile Technology, Mobile Communications, Wireless Broadband, CDMA, Quotas, Smartphones, Sales Management, Retail Sales, Sales Presentations, Coaching, Sales Process, Forecasting, Strategic Partnerships, Management, Sales Operations, Cold Calling, B2B, New Business Development
Education
St. Cloud State University 2005 — 2008
No, Marketing/Marketing Management, General
Rush Henrietta Senior High 2000 — 2004
High school diploma, Marketing
The Retail Outsource August 2012 - January 2013
Completely connected communications July 1999 - August 2011
Bobby Allison cellular October 1995 - July 1999
Skills
Customer Service, Sales Management
Education
University of Miami
Associate of Arts (A.A.), accounting
U.S. Cellular August 2012 - January 2013
The Retail Outsource August 2011 - April 2012
Walmart March 2011 - August 2011
Skills
Customer Service, Sales, Management, Cashiering, Accounting
Education
Maryville College 2012 — 2015
Bachelor's degree, Political Science and Government
Cleveland State Community College
Associates of Arts, General Studies
The Retail Outsource 2012 - Present
Source Interlink Companies October 2013 - June 2014
AT&T February 2006 - January 2011
Sprint Nextel August 2005 - February 2006
Cingular May 2004 - August 2005
Alltel Wireless December 2001 - January 2003
Skills
Call Center, Telecommunications, Customer Satisfaction, DSL, Wireless, Troubleshooting, VoIP, Customer Experience, Telephony, Customer Retention, Customer Service, Escalation, Sales, Siebel, Supervising, Training Delivery, Microsoft Office, Technical Proficiency, Team Environments, Organizational..., Resourceful..., Cable Television, Retail Sales, Call Centers, Direct Sales, Coaching, Retail, Account Management, Merchandising, Management, Sales Management, Leadership, Training, Sales Process, Solution Selling
Education
American InterContinental University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida Community College at Jacksonville 1998 — 2001
Associate of Arts (A.A.), History
The Retail Outsource June 2014 - Present
Advanced Cable Contractors January 2014 - June 2014
Nex Generation Cellular September 2011 - December 2013
Permovable Technologies June 2004 - January 2010
Cellular & Wireless Warehouse March 2000 - May 2004
Let's Talk Cellular & Wireless November 1993 - January 2000
Skills
Leadership, Business Development, Account Management, Management, Product Marketing, Telecommunications, Customer Retention, Product Management, Mobile Devices, Wireless, Sales Management, Strategic Planning, New Business Development, Sales Process, Sales, Sales Operations, Budgets, Strategic Partnerships, Direct Sales, Integration, Salesforce.com, Competitive Analysis, Project Management, Solution Selling, Selling, B2B, Project Planning, Start-ups, Operations Management, P&L Management, Go-to-market Strategy, Strategy, SaaS, Cross-functional Team..., Channel Partners, Mobile Technology, Pricing, M2M, Marketing, Managed Services, Lead Generation
Education
Texas A&M University 1988 — 1992
Business Administration, Finance, Accounting
Navarro Junior College 1988 — 1990
Bachelor of Arts (B.A.), Business Administration and Management, General
Public Storage October 2015 - Present
The Retail Outsource October 2014 - January 2015
Target Mobile April 2011 - February 2014
Institute of Management Accountants Student Chapter 2008 - 2009
Community Marketing Co January 2005 - June 2007
Technical Perfections October 1994 - February 2005
Skills
GAAP, Accounting, CPA, Teamwork, General Ledger, QuickBooks, Financial Reporting, Account Reconciliation, Internal Controls, Accounts Payable, Accounts Receivable, Financial Accounting, Journal Entries, Payroll, Sarbanes-Oxley Act, Bookkeeping, Inventory Management, Management, Training, Time Management, Customer Service, Retail, Microsoft Office, Store Management, Small Business, Outlook, Microsoft Word, PowerPoint, Hiring, Spreadsheets, Interviews, Microsoft Excel, Access, Merchandising, Forecasting, P, Inventory Control, Profit, Multi-Unit, Expenses, District Management, Payroll Taxes, Multi-Unit Management, Loss Prevention, Accountability, Tax Preparation, Performance Management, Coaching, Invoicing, Cash Management
Education
Eastern Oregon University 2006 — 2010
Bachelors, Accounting
Mt. Hood Community College 2006 — 2009
Associate's degree, Accounting
T-Mobile Exclusive Retailer February 2015 - Present
The Retail Outsource October 2013 - January 2015
Tesst College July 2010 - July 2013
2020 Companies April 2008 - July 2010
Skills
Customer Service, Sales, Sales Management, Sales Rep Training, Admissions Counseling, Sales Presentations, Public Speaking, Wireless, Telecommunication..., Management, Time Management, Marketing, Interviews, Sales Process
Education
Western Illinois University 2001 — 2003
Associate's Degree, Agriculture, Agriculture Operations, and Related Sciences, B
Butler Community College 1999 — 2001
Associate's Degree, Animal Sciences, B
Clarendon College 1998 — 1999
Animal Sciences
Glenelg
Glenelg
Benjamin Moore & Co. December 2011 - Present
The Retail Outsource November 2010 - December 2011
C&W LLC July 2005 - November 2010
Collegiate Entrepreneurs Inc. August 2002 - July 2005
Skills
Sales, Management, Retail, Sales Management, Strategic Planning, Marketing, Training, Recruiting, Small Business, Project Management, Negotiation, Start-ups, Budgets, Coaching, Public Speaking, Marketing Strategy, Customer Service, Team Building, Sales Operations, Account Management, New Business Development
Education
UCONN 2001 — 2005
Business Administration and Management, General
The Retail Outsource June 2013 - Present
MarketSource Inc. June 2011 - March 2012
MarketSource Inc. 2011 - 2012
Skills
Sales, Customer Experience, Management, Brand Ambassadors, Retail Banking, Investment Banking, Merchandising, Customer Service, Marketing, Direct Sales, Business Development, Retail, Customer Retention, Social Media, Microsoft Excel, Visual Merchandising, Account Management, Training
Education
Old Dominion University 2002 — 2004
Bachelor's degree, Occupational and Technical Studies
Germanna Community College 2000 — 2002
Associate's degree, Business Administration and Management, General
PPG Industries October 2011 - Present
The Retail Outsource January 2011 - October 2011
Tuckers Painting May 2010 - October 2010
Ascher Brothers Co. March 2004 - April 2009
Skills
Direct Sales, Painting, Drywall, Musicians, Health
Education
Joliet Junior College 2008 — 2010
Associate's degree, General Studies
District Council 30 2004 — 2007
Certificate, Building/Construction Finishing, Management, and Inspection
The Retail Outsource February 2012 - Present
Education
Texas College 2003 — 2004
Greater New Bedford Regional Vocational Technical High School August 2012 - Present
Southeastern Massachusetts Educational Collaborative September 2009 - August 2012
Southeastern Massachusetts Educational Collaborative January 2009 - August 2012
The Retail Outsource September 2008 - September 2010
Cathedral Camp and Retreat Center June 2005 - August 2010
Words & Music April 2005 - August 2009
Skills
Computers, Customer Service, Educational Leadership, Social Networking, Workforce Management, Sales Order Processing, Music, Sports, Writing, Health, Occupational Health, Fitness, Marketing, Music Production, Music Education, Team Building, Team Leadership, Teaching, Teamwork, Time Management, Public Relations, Event Management
Education
Bridgewater State University 2012 — 2012
Bachelors, History
Bridgewater State University (2006 2006 — 2012
Bachelor's Degree of History College of Arts, Humanities
Bristol Community College 2002 — 2005
Associate of Arts and Sciences (A.A.S.), History
Bristol Community College 2002 — 2004
Associates Degree of Arts, Sciences
D'Rosa BusinessGROUP / Amway General Manager II2020 CompaniesAugust 2014 - Present
The Retail Outsource March 2014 - August 2014
Skills
Customer Service, Retail, Merchandising, Sales, Team Building, Sales Management
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (BBA)
Tradesmen International July 2015 - Present
GT Professional Staffing, LLC July 2013 - Present
The Retail Outsource May 2015 - June 2015
Mekaza Staffing September 2012 - November 2012
CTI Consulting March 2011 - September 2012
Morgan Stanley Smith Barney March 2008 - February 2011
Lloyd Staffing February 2005 - August 2008
Skills
Technical Recruiting, Talent Acquisition, Executive Search, Recruiting, Legal Staffing, Human Resources, Staffing Services, Applicant Tracking..., Internet Recruiting, Benefits Negotiation, Contract Recruitment, Performance Management, Screening, College Recruiting, Onboarding, Interviews, Temporary Staffing, Sourcing, Temporary Placement, Permanent Placement, Screening Resumes, Staff Augmentation, Hiring, Recruitment Advertising, Resume Writing, Employer Branding, Talent Management, Background Checks, IT Recruitment, Workforce Planning, Search, HRIS, Cold Calling, Vendor Management, Taleo, Employee Relations, Resource Management, Job Coaching, Corporate Recruiting, Building Relationships, New Hire Orientations, Personnel Management, Deferred Compensation, Employee Benefits, Integrity, Empathy, Entrepreneurship, Leadership
Education
UCLA 1992 — 1996
Bachelor's degree, Psychology/Law, 3.85
Pasadena City College 1988 — 1991
Associate of Arts (A.A.), General Education, Pre-Law, 3.58
Avionica August 2014 - Present
The Retail Outsource September 2013 - August 2014
Multiband March 2012 - January 2014
Multiband March 2012 - June 2012
Foss Swim School August 2006 - June 2012
Skills
Human Resources, Unemployment Claims, Workers' Compensation..., Payroll, Terminations, Onboarding, Interviewing Skills, Recruiting, I-9 Compliance, Microsoft Word, Microsoft Excel, Hiring Employees, Communication Skills, PowerPoint, Employee Relations, Exit Interviews, Hiring, HR Policies, Training, Employee Benefits, Personnel Management, Coaching, Employment Law, Management, Customer Service, Team Building, Time Management, Benefits Administration, Job Descriptions, Leadership, Interviews, Microsoft Office, Screening, HRIS
Education
University of Limerick 2007 — 2008
Human Resources Management and Services
University of Wisconsin-Eau Claire 2005 — 2008
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
The Retail Outsource May 2014 - Present
Diamond Wireless September 2013 - May 2014
Verizon Wireless August 2011 - January 2013
AirTime Communications November 2007 - August 2011
Skills
Wireless, Solution Selling, Account Management, Managed Services, Unified Communications, Customer Satisfaction, Sales, Customer Experience, B2B, Selling
Education
College of Southern Maryland
Business, Management, Marketing, and Related Support Services
Alorica February 2015 - Present
Self-employed March 2010 - Present
Advanced Tech Support March 2013 - November 2014
As technology August 2012 - December 2013
The Retail Outsource January 2012 - June 2012
Ann Taylor LOFT September 2011 - March 2012
The Cellular Connection June 2011 - July 2011
G By Guess September 2009 - March 2011
Interactive Response Technologies, (IRT) October 2008 - September 2009
Convergys February 2007 - September 2008
Skills
Spyware, Troubleshooting, Networking, Shipping, Hardware, Laptops, Computer Repair, Customer Service, Call Center, Customer Satisfaction, Computer Hardware, Technical Support, Sales, System Administration, Windows 7, Windows XP, Outlook, Software Installation, Windows Vista, Help Desk Support, Printers, Microsoft Office, Wireless Networking, A Certified, Computer Maintenance, Customer Experience, Windows XP Pro, Antivirus, Routers, Operating Systems, Wireless, Customer Retention, OS X, Access, Windows, Network Administration, Servers, Security, Active Directory, Microsoft Excel, Blackberry, Software, IT Operations, TCP/IP, Information Technology, Network Security, CompTIA A Certification, Computer Security, Cabling, Social Networking
Education
Florida Career College 2008 — 2010
Technical Diploma, Computer Repair/Network Technician
Full Sail University 2003 — 2004
Associates, Recording Arts
The Corradino Group March 2015 - Present
COWI January 2014 - Present
bScene Marketing Solutions LLC 2010 - Present
ezetop September 2012 - September 2013
The Retail Outsource August 2011 - May 2012
URS Corporation October 2010 - August 2011
Financial Insurance Management Corp July 2007 - June 2009
Kimley-Horn and Associates, Inc October 2004 - April 2007
The RMPK Group, Inc August 2002 - October 2004
Skills
Social & New Media..., Public Relations, Graphic Design, Strategic Planning, Marketing Strategy, Small Business..., New Business Development, Marketing Communications, Marketing Research, Marketing Analytics, SEO, Copywriting, New Media Marketing, Business Development, Event Planning, Marketing, Social Media, Strategy, Social Media Marketing, Budgets, Management, Brand Management, Advertising, Product Development, Market Research, Competitive Analysis, B2B, Leadership, Proposal Writing, Email Marketing, Online Marketing
Education
Florida International University - College of Business Administration 2011 — 2013
Masters, Business Administration
Florida International University 2010 — 2011
MS, Hospitality & Tourism Management
University of Wisconsin-Stevens Point 1997 — 2001
BS, Communication
Follett Higher Education Group April 2014 - Present
The Retail Outsource January 2014 - February 2014
Humpty Dumpty Learning Center March 2013 - November 2013
Walmart March 2012 - September 2012
Stop & Shop August 2011 - March 2012
Skills
Retail, Customer Service, Problem Solving, Cashiering, Organization, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Following Instructions, Customer Follow-up, OS X, Typing, Social Media, Social Networking
Education
Nashua Community College 2010 — 2015
Associate's Degree, Business Administration and Management, General
Milford High School 2006 — 2010
High School Diploma, General Studies
Mobile Merchant Innovative Technologies May 2013 - Present
The Retail Outsource August 2014 - December 2014
General Motors - OnStar July 2011 - May 2013
Fusion Communications April 2007 - July 2011
Sprint Nextel November 2004 - March 2007
Nextel Communications June 2000 - October 2004
Staples 1995 - 2000
Skills
Sales Management, Sales, Salesforce.com, Customer Retention, Solution Selling, Business Development, Strategy, New Business Development, Account Management, B2B, Management, Forecasting, Strategic Planning, Direct Sales, Retail, Telecommunications, Sales Operations, Team Building, Budgets, Sales Process, Wireless, Customer Service, Sales Presentations, Customer Satisfaction, Recruiting, Negotiation, Cross-functional Team..., Marketing Strategy, Pricing, Marketing, Product Marketing, P&L Management, Cold Calling, Strategic Partnerships, Competitive Analysis, Program Management, Networking, Selling, Entrepreneurship, Sales Force Development, Dealer Training, Multi-channel Retail, Employee Relations, Operating Budgets, Goal-driven leader, Sales Channel..., Profit Maximization, Project Management, Project Planning
Education
Baker College Center for Graduate Studies 2002 — 2003
MBA, Marketing, 3.87
Michigan State University 1987 — 1990
Bachelors, Social Science
SCHS 1982 — 1985
Diploma, Business/Commerce, General
Interstate Hotels & Resorts July 2013 - Present
Chartwell Hospitality March 2013 - July 2013
The Retail Outsource 2012 - 2013
AT&T Mobility May 2010 - November 2012
Verizon Wireless July 2006 - May 2010
T-Mobile May 2004 - May 2006
Gateway November 1997 - May 2004
Sears, Roebuck and Co. October 1995 - November 1997
Aflac May 1995 - November 1997
Terminix March 1994 - March 1996
Skills
Wireless, Telecommunications, Direct Sales, Mobile Devices, Customer Retention, Solution Selling, Cellular Communications, Customer Experience, Customer Satisfaction, Sales Operations, Cold Calling, Account Management, Sales Process, Sales, Sales Management, VoIP, Mobile Technology, Quotas, LTE, Management
Education
Union University 1985 — 1989
Bachelor of Arts (B.A.), Religion/Religious Studies
Mid-America Baptist Theological Seminary 1991 — 1993
Not Complete, Master of Divinity
Integrity Legal Marketing April 2015 - Present
Aflac 2013 - Present
TC Photography June 2009 - Present
Wells Fargo 2012 - 2013
The Retail Outsource January 2012 - August 2012
Teleperformance December 2010 - November 2011
Skills
Customer Service, Microsoft Office, Public Speaking, Social Media, Photoshop, Marketing Strategy, Graphic Design, Marketing, New Business Development, Advertising, Photography, Negotiation, Team Building, Project Management, Web Design, Microsoft Excel, Sales Management, Event Planning, Coaching
Education
Broward Community College 2012 — 2014
Business Administration and Management, General
Southern Adventist University 2001 — 2002
Samsung June 2013 - Present
Radio shack (Target Mobile) March 2012 - June 2013
The Retail Outsource 2011 - 2012
Cellular Advantage February 2008 - January 2010
Wireless Advocates April 2005 - November 2007
Education
College of DuPage 2003 — 2005
The Cellular Connection October 2014 - Present
The Retail Outsource March 2012 - July 2013
The Retail Outsource June 2008 - May 2011
Bed, Bath & Beyond May 2005 - October 2007
Skills
Retail, Forecasting, Recruiting, Sales, Training, Budgets, Merchandising, Process Improvement, Payroll, Customer Retention, Store Management, Inventory Control, Direct Sales, Customer Satisfaction, Profit, Inventory Management, Team Building, Account Management, Hiring, Loss Prevention, Sales Operations, Telecommunications, Marketing Strategy
Education
Springfield College
Business Management
Verizon Wireless February 2015 - Present
Journeys October 2013 - July 2015
The Retail Outsource April 2013 - October 2013
Wal-Mart March 2008 - January 2013
Skills
Retail, Merchandising, Cashiering, Loss Prevention, Inventory Management, Inventory Control, Customer Service, Store Management, Store Operations
Education
Lone Star College System 2014 — 2016
Jones County Junior College 2010 — 2012
Pearl River Community College 2008 — 2010
Student, Business
Moore Staffing Services September 2012 - October 2012
The Salvation Army December 2011 - February 2012
OfficeTeam June 2011 - September 2011
Shea Memorial Library June 2008 - May 2011
AIC Athletics Department August 2007 - September 2009
The Retail Outsource June 2008 - September 2008
Skills
Customer Service, Word, Microsoft Office, PowerPoint, Retail, Data Entry, Call Center, Microsoft Word, Management, Sales, Microsoft Excel, Access, Public Speaking, Event Planning, Time Management, Social Networking, Nonprofits
Education
Westfield State University 2015 — 2018
Master’s Degree, Public Management
American International College 2007 — 2011
Bachelors in business administration, Healthcare Management
The Retail Outsource October 2014 - Present
Comcast Cable March 2007 - August 2014
FasTechnologies, Inc July 1999 - December 2001
Custom Drilling Tech., Inc November 1996 - June 1998
Skills
Machine Tools, Draftsmanship, Printed Circuit Board..., Capital Equipment Sales, Cold Calling, New Business Development, Customer Retention, Product Management, Manufacturing, Selling Skills, Operations Management, Key Account Management, PRI, Sales Management, Negotiation, Account Management, Customer Service, Contract Negotiation, Team Building, Sales, Sales Operations, Strategic Planning, Training, Product Marketing, Cross-functional Team..., Process Improvement, Leadership, Business Development, Product Development, Customer Experience, Performance Management, Coaching, Management, Program Management, Six Sigma, Direct Sales, Broadband, Business Strategy, Customer Satisfaction, Call Centers, Leadership Development, Project Management, Project Planning, Quality Assurance, Sales Process, Salesforce.com, Telecommunications, Wireless, Supply Chain Management
Education
Fitchburg State College 1976 — 1977
U.S. History
Northern Essex Community College 1973 — 1975
transfer, U.S. History
CBRE December 2014 - Present
The Retail Outsource May 2011 - October 2014
The Retail Outsource June 2010 - May 2011
Home Diagnostics, Inc. November 2008 - June 2010
MacNeill Group, Inc. October 2007 - November 2008
Skills
Employee Relations, Performance Management, Recruiting, Employee Benefits, Onboarding, Human Resources, Applicant Tracking..., HR Policies, Interviews, HRIS, Time Management, Hiring, Temporary Placement, Screening, Payroll, Workers Compensation, Personnel Management, Management, Workforce Planning, Job Descriptions, New Hire Orientations, FMLA, Employment Law, Employee Training, Training, Compensation & Benefit
Education
Nova Southeastern University—Shepard Broad Law Center
Master's Degree, Employment Law
Lehigh University
BA, Psychology
Pine Crest
Graham Real Estate February 2014 - Present
Cure All Wireless June 2013 - 2014
RadioShack 2013 - 2014
T-Mobile 2012 - 2012
The Retail Outsource 2011 - 2012
CompUSA 2011 - 2012
AT&T January 2010 - June 2010
Centennial Wireless July 2009 - June 2010
Skills
Mobile Devices, Customer Service, Sales, Retail, Wireless, Customer Satisfaction, Sales Operations, Direct Sales, Customer Experience, Sales Management, Account Management, Sales Process, B2B, Customer Retention, Selling, Public Speaking, Leadership, Social Media Marketing, Residential Homes, Microsoft Office, Marketing Strategy, Management
Education
Spring Arbor University 2006 — 2013
Business Administration and Management, Psychology Minor, Jr
North Western Michigan College
Psychology/ Speech
100 Years Young February 2014 - Present
RS HUGHES (3M industrial) July 2012 - Present
Best Buy March 2011 - November 2012
The Retail Outsource October 2011 - January 2012
DMC Atlanta, Inc. October 2010 - April 2011
Skills
Welding, Sales Operations, Sales Management, Sales Rep Training, Customer Service, Customer Retention, Woodworking, Operations Management, Manufacturing, Retail
Education
University of South Carolina-Aiken 2007 — 2009
Bachelor of Science, Management/ Sales
Mobile Insight February 2009 - Present
The Retail Outsource Companies January 2010 - March 2011
The Retail Outsource February 2009 - March 2011
SYMBITS February 2009 - March 2011
The Retail Outsource February 2009 - March 2010
Pulse LLC July 2008 - December 2008
BDS Marketing 1999 - 2008
Iomega Corporation 1995 - 1999
Primavera Systems 1995 - 1995
Skills
Multi-channel Marketing, Strategic Planning, Customer Insight, Business Development, Market Analysis, Marketing Strategy, Strategic Partnerships, Trade Promotions, Integrated Marketing, Marketing Communications, Marketing, Sales, Training, Sales Operations, Digital Marketing, Product Management, Marketing Research, Management, Retail, Mobile Devices, Team Building, Account Management, Merchandising, Leadership, Selling, Start-ups, CRM, Program Management, Lead Generation, SaaS, Maintaining Strong..., Establish & Maintain..., Brand Management, Product Marketing, Project Management, Competitive Analysis, Cross-functional Team..., B2B, P&L Management, E-commerce, Strategy, Business Intelligence
Education
Pepperdine University 1990 — 1994
BA, Communications
Tundo Construction & Design Corp September 2013 - Present
InsideSalesTeam.Com July 2011 - August 2013
The Retail Outsource July 2008 - May 2009
ATC Systems Inc. October 2006 - July 2008
Skills
Customer Service, Selling, Sales Management, Promotions, Outlook, Coaching, B2B, Microsoft Office, Salesforce.com, Email Marketing, Marketing Strategy, CRM, Data Analysis, Data Management, Lead Generation, Team Leadership, Sales
Education
ITT Technical Institute-Getzville
Architectural Drafting and Architectural CAD/CADD
The Retail Outsource July 2013 - Present
The Retail Outsource April 2013 - July 2013
Self-Employed July 2012 - April 2013
Chromium Dreams, LLC February 2011 - April 2013
Dish Network July 2008 - January 2011
USAF 1999 - 2009
Skills
Training, Corporate Training, Project Management, Account Management, Curriculum Development, Management, Sales, Personnel Management, Microsoft Technologies, Leadership Development, Merchandising, Personnel Supervision, Windows Server, Technical Support, Computer Hardware, Troubleshooting, Six Sigma, Windows 7, Computer Repair, Customer Service, Microsoft Office, Windows, A+ Certified, Technical Writing, System Administration, Software Installation, Hardware, Security, Teaching, Software Documentation, Team Building, Call Centers, TCP/IP, Network Security, Tutoring, XP, Networking, Windows Vista, Peer Tutoring, Corporate Social..., Retail Sales, Help Desk Support, Military, Coaching
Education
TrainingtoYou 2012 — 2013
Valley High School 1994 — 1996
Diploma, College Prep
New Mexico Military Institute 1992 — 1994
College Prep
Bowling Green State University
PLS Financial Services February 2015 - Present
PLS Financial Services November 2014 - February 2015
The Retail Outsource October 2013 - August 2014
IPC International August 2012 - May 2013
Evenit Imaging Solultions, a Kodak Company May 2011 - March 2012
DSD Systems d.b.a.: McDonald's June 2010 - May 2011
Best Buy May 2009 - September 2010
MarketStar April 2007 - May 2009
Cablevision December 2004 - May 2007
Skills
Sales, Retail, Training, Leadership, Sales Operations, Customer Experience, Customer Satisfaction, Operations Management, Loss Prevention, Merchandising, Budget Management, New Hire Training, Leadership Development, Team Building, Marketing Strategy, Inventory Management, P&L Management, Vendor Relationship..., Customer Service, Coaching, Sales Management, Team Leadership, Store Management, Hiring
Education
University of Phoenix 2014 — 2016
Bachelor's of Science in Business (B.S.B.), Human Resources Management
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Business Foundation
Fordham University 2001 — 2002
N/A, Film Studies
Walmart July 2014 - Present
The Retail Outsource March 2014 - July 2014
Walmart August 2013 - March 2014
Walmart June 2010 - August 2013
Winn Dixie Stores June 2008 - June 2010
PRC, Llc June 2006 - June 2008
Scott Holdings, Llc March 2005 - June 2006
Skills
Performance Management, Employee Relations, Onboarding, Succession Planning, Talent Acquisition, Talent Management, Benefits Administration, HRIS, Recruiting, Workforce Planning, Human Resources, HR Policies, Employee Engagement, Leadership Development, Employee Benefits, Sourcing, Applicant Tracking..., Interviews, Payroll, New Hire Orientations, College Recruiting, Personnel Management, Job Descriptions, Deferred Compensation, Hiring, Coaching, Labor Relations, Technical Recruiting, Management, Training, Process Improvement, FMLA, Employee Training, PeopleSoft, Temporary Placement, Union Avoidance, Staff Development, Retail, Policy, Benefits Negotiation, Internet Recruiting, Employment Law, Program Management, Organizational..., Analysis, Leadership, Conflict Resolution, Organizational Design, Performance Appraisal, Employer Branding
Education
Ashford University 2010 — 2015
Bachelors Degree
Summit Credit Union July 2014 - Present
Lucid Enterprise December 2011 - Present
The Retail Outsource August 2011 - July 2014
Lenscrafters October 2011 - May 2013
Lenscrafters July 2011 - October 2011
Lenscrafters April 2009 - July 2011
premier locations 2005 - 2009
Skills
Sales, Retail, Inventory Management, Customer Service, Customer Satisfaction, Merchandising, Sales Management, Sales Operations, Team Building, Account Management, Time Management, Recruiting, Team Leadership, Management, Coaching, Profit, Marketing Strategy, Operations Management, Microsoft Office, Loss Prevention, Marketing, Call Centers, Direct Sales, Forecasting, New Business Development, Customer Retention, Leadership, Training, Visual Merchandising, Customer Experience, Sales Process, Store Management, Cold Calling, Income Statement, P&L, Hiring, P&L Management, Employee Training, B2B, Selling, Inventory Control
Education
Monona Grove High School 1997 — 2001
Diploma, Marketing/ Business
Madison Area Technical College
Killer Creek Harley Davidson April 2015 - Present
GoWireless, Inc. July 2014 - April 2015
Sprint May 2013 - April 2014
The Retail Outsource September 2012 - May 2013
Killer Creek Harley-Davidson January 2011 - August 2011
Orlando Harley Davidson May 2005 - April 2010
Wireless Retail June 2000 - May 2005
Verizon Wireless December 1995 - May 2000
Skills
Sales Management, Management, Sales, Retail, Customer Satisfaction, Recruiting, Leadership, Public Relations, Strategic Planning, Team Building, Customer Service, Training, Coaching, P&L Management, Negotiation, Inventory Management, Leadership Development, Sales Operations, Selling, Team Leadership
Education
Emory University 1984 — 1988
BA, Psychology & Sociology
Georgia State University 1992 — 1994
Post-Baccalaureate, Teacher Education
ITT Technical Institute-Duluth 2011 — 2012
Associate's Degree, Computer Systems Networking and Telecommunications
The Retail Outsource May 2015 - Present
RadioShack October 2010 - May 2015
Skills
Microsoft Office, Word Processing, Project Coordination, Presentations, Communication
Education
Rockford University 2014 — 2017
The Retail Outsource January 2013 - April 2014
Hickory Foods Inc April 2009 - October 2011
United States Marketing & Promotions Inc. May 2006 - March 2009
Skills
Leadership, Marketing Strategy, Online Advertising, Social Media Marketing, Digital Marketing, Marketing Communications, Advertising, Marketing Management, New Business Development, Online Marketing, Email Marketing, Social Media, Direct Marketing, Lead Generation, Sales, Sales Operations, Training, Strategic Planning, Account Management, Customer Service, Management, Team Building, Direct Sales, B2B, Retail, Salesforce.com, Sales Management, Marketing, Sales Process, Business Development, Microsoft Office, Event Planning, Negotiation, Social Networking, Event Management, Customer Satisfaction, Cold Calling, Contract Negotiation
Education
Our Lady of the Lake University 2002 — 2006
Bachelor of Business Administration, Marketing, Management, 3.0
San Antonio College 2003 — 2005
Business, Management, Marketing, and Related Support Services
Central Catholic High School 1998 — 2002
Advanced Diploma, Advanced Science, 3.7
Verizon Wireless July 2014 - Present
The Retail Outsource May 2013 - June 2014
The Retail Outsource January 2012 - April 2013
KCR Wireless June 2010 - November 2011
Verge Mobile July 2009 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Public Speaking, Retail, Leadership, Event Planning, Sales, Data Entry, Outlook, Team Building, Facebook, Social Networking, Time Management, Marketing, Account Management, Training, Sales Management, Team Leadership, Leadership Development, Direct Sales, Event Management, Merchandising, Telecommunications, Wireless, Customer Satisfaction, Management, Sales Operations, New Business Development, Strategy
Education
University of Houston-Downtown 2012 — 2013
Bachelor of Arts (B.A.), Organizational Communication, General
Looking for an exciting new job opportunity September 2015 - Present
Global Connection Inc. of America/ StandUP Wireless April 2013 - Present
The Retail Outsource March 2011 - March 2013
Exakt-Pak Technologies Inc. April 2010 - March 2011
MobileLife Wireless August 2007 - April 2009
Radio Shack October 2002 - August 2007
MCI October 1990 - September 2002
Skills
Sales, Sales Operations, Account Management, Direct Sales, Sales Management, Business Development, Income Statement, Telecommunications, Leadership, Management, Start-ups, Strategy, Wireless, B2B, Team Building, Program Management, Training, CRM, P&L Management, P&L, Retail, Inventory Management, Coaching
Education
Oklahoma State University 1976 — 1980
The Retail Outsource March 2015 - June 2015
National American University August 2015 - 2015
A/R Allegiance Group July 2015 - 2015
Targeted Metrics 2015 - 2015
Skills
Sales Management, Account Management, Sales Process, Direct Sales, Sales, Solution Selling, Business Development, Project Management, Communication, New Business Development, Customer Service, Leadership, Retail, Marketing, Management, Customer Experience, Customer Retention
Education
National American University-Zona Rosa 2015 — 2018
Bachelor of Science Degree with Emphasis in Computer Security and Forensics
LoanMart May 2015 - Present
Community Loans December 2014 - May 2015
Progreso Financiero August 2013 - March 2015
The Retail Outsource December 2012 - August 2013
Diablo Contractors Inc. June 2011 - January 2013
Skills
Customer Service, Microsoft Office, Process Scheduler, Employee Relations, Team Building, Event Planning, Sales, New Business Development, Marketing Strategy, Event Management, Team Leadership, Construction, Human Resources, Retail, Coaching, Online Marketing, Marketing, Public Speaking, Training, Account Management, Management, Leadership, Sales Management, Customer Retention, Sales Operations, Start-ups, Negotiation, Time Management, Project Planning, Cold Calling, Business Development, Customer Satisfaction, Telecommunications, Contract Negotiation, Strategic Planning, Social Networking, Recruiting, Merchandising, Direct Sales, Marketing Communications, Business Strategy, Business Planning, Product Marketing, Logistics, B2B, PowerPoint, Outlook, Microsoft Excel, E-commerce
Education
Fresno Pacific University 2007 — 2014
Bachelor's degree, Business Administration and Management, General
Washington Union High 1999 — 2003
GateHouse Media May 2014 - Present
The Retail Outsource May 2013 - April 2014
Sykes November 2011 - May 2012
Skills
Advertising, Customer Service, Marketing, Social Media, Social Media Marketing, Social Networking, Customer Satisfaction, Marketing Strategy, Email Marketing, Facebook, Advertising Sales, Online Marketing, Microsoft Office, Public Relations
Education
Henderson State University 2010 — 2012
Psychology
Lafayette County High School 2006 — 2010
Google Adwords February 2014 - Present
United Wireless October 2012 - October 2013
The Retail Outsource November 2011 - October 2012
The Retail Outsource October 2011 - April 2012
Wholesale Express Inc June 2011 - October 2011
Sterling Jewelers Inc January 2010 - January 2011
T-Mobile August 2008 - January 2011
Skills
Sales, Retail, Inventory Management, Merchandising, Customer Service, Customer Satisfaction, Customer Retention, Account Management, Sales Management, Sales Operations, Direct Sales, Sales Process, Management, Team Building, Telecommunications, Cold Calling, Marketing Strategy, Mobile Devices, Leadership, Microsoft Office, Marketing, Public Speaking, Social Media, Team Leadership, Training, Time Management, Event Planning, Strategic Planning, Social Networking, Social Media Marketing, Coaching, Research, PowerPoint, Business Development, New Business Development, Strategy, Project Management, Budgets, Advertising, Product Marketing, Teamwork, Public Relations, Customer Experience, Negotiation, Recruiting, Competitive Analysis, B2B, Fundraising, Contract Negotiation
Education
Baker College 2009 — 2013
Associate's degree, Business
Baker College of Flint 2009 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services, 3.0
Eastern Michigan University 2001 — 2004
Telecommunications Management
Cricket Wireless August 2014 - Present
The Retail Outsource May 2013 - July 2014
MarketStar May 2013 - May 2014
RadioShack Retail Services-Target Mobile April 2011 - April 2013
MarketStar October 2012 - January 2013
MarketStar April 2012 - July 2012
Revol Wireless June 2010 - January 2011
RadioShack February 2007 - January 2010
RadioShack April 2006 - February 2007
Skills
Sales, Retail, Training, Recruiting, Management, Wireless, Profit, Visual Merchandising, Interviews, Payroll, Mobile Devices, Telecommunications, Sales Management, Direct Sales, Cellular Communications, Microsoft Excel, Merchandising, Customer Retention, Product Marketing, Sales Operations, Leadership, Account Management, Customer Satisfaction, Customer Service, Team Building, Sales Process, Marketing, New Business Development, Team Leadership, Hiring, Inventory Management, Cold Calling, Employee Training, Store Management
Education
Cleveland State University, College of Arts and Sciences 2006 — 2008
Bachelor of Arts, Psychology
University of Kentucky 2002 — 2005
Psychology
Fast Wireless February 2015 - Present
Quicken Loans June 2014 - January 2015
Fast Wireless October 2013 - June 2014
Fast Wireless March 2013 - October 2013
Fast Wireless April 2012 - February 2013
Genesee Valley Auto Mall August 2011 - December 2011
The Retail Outsource August 2010 - August 2011
Skills
Sales Management, Sales, Customer Service, Wireless, Wireless Communications..., Marketing, Retail, Management, Merchandising, Interviews, Retail Sales, Inventory Management, Customer Satisfaction, Store Management, Profit, Inventory Control, Customer Experience, Driving Results, Store Operations, Time Management
Education
Mott Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Political Science and Government
Mott Community College
Associate degree, Applied Sciences
Action Recovery July 2014 - January 2015
Parkview Health January 2013 - January 2014
Tekni Consulting LLC March 2010 - June 2011
Purdue University January 2008 - January 2011
The Retail Outsource August 2010 - November 2010
Linktech Solutions April 2009 - April 2010
Skills
Online Marketing, Customer Service, Sales Management, Sales Operations, Advertising Sales, Inside Sales, Microsoft Technologies, Sales Support, Sales Pipeline..., Google Adwords, Google Analytics, Lead Generation, Marketing, Sales, Entrepreneurship, Customer Retention, Networking, Business Development, Social Media
Education
Indiana University—Purdue University Fort Wayne 1999 — 2010
Bachelor of Science, Business (Marketing) & Communication (Media and PR)
Northrop High School 1995 — 1999
Diploma, General Education
The Changchuner June 2014 - Present
Changchun Normal University March 2014 - Present
DC Comics News November 2013 - Present
LingvoEd March 2013 - March 2014
Alpha Entertainment Online January 2013 - March 2014
NUVO Magazine January 2013 - February 2014
Hoaglin 2012 - January 2014
The Retail Outsource April 2013 - November 2013
Eckim September 2012 - September 2013
Comix Lab May 2012 - September 2012
Skills
Journalism, Magazines, Feature Articles, Storytelling, Social Networking, Marketing, Blogging, Marketing Communications, Creative Writing, Graphic Design, Microsoft Office, Editorial, Leadership, Adobe Creative Suite, Copy Editing, News Writing, WordPress, Social Media Blogging, Technical Writing, Blog Marketing, Book Reviews, Script Editing, Foreign Languages, Academic Tutoring, Cooking, People Skills, Inspiring People, Digital Journalism, Editorial Process, Corporate Blogging, Team Leadership, Thought Leadership, Organizational..., Storyboarding, Visual Storytelling, Digital Storytelling, Story Producing, Story Editing, Microsoft Excel, Microsoft Word, Microsoft Exchange, Script-writing, Script Analysis, Script Doctoring, HTML 5, Critical Thinking, Literature Reviews, Teaching English as a..., Business English, IELTS Tutor
Education
Ball State University 2006 — 2012
BS, English Writing
Ball State University
Bachelors degree, English Writing
TMX Finance February 2013 - March 2014
The Retail Outsource April 2012 - January 2013
The Retail Outsource May 2010 - April 2012
The Retail Outsource February 2006 - December 2008
Skills
Sales Management, Training, Leadership, Wireless, Telecommunications, Mobile Devices, Management, Sales, Start-ups, Retail, Team Management
Education
ITT Technical Institute Duluth GA 2006 — 2008
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Fort Valley State University 2001 — 2006
Bachelors, Computer Information, Business
Searching for new opportunities in writing and project management January 2014 - Present
n/a - currently unemployed April 2015 - May 2015
Global Employment Solutions October 2014 - January 2015
The Retail Outsource September 2013 - November 2013
2020 Companies May 2012 - September 2012
Driveline Retail Merchandising March 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Human Resources, Recruiting, Sales, Time Management, Retail, Employee Relations
Education
University of Phoenix 2007 — 2010
Bachelor of Science (BS), Business Administration
Houston Community College 2002 — 2004
Sprint May 2015 - Present
The Retail Outsource April 2015 - May 2015
Tradehome Shoes January 2015 - April 2015
Nex-Tech Wireless August 2014 - April 2015
Best Buy September 2013 - November 2014
Dr. Thomas M Tran, MD, LLC June 2013 - August 2013
Skills
English Grammar, Solution Selling, Customer Satisfaction, Sales, Tablets, Computer Proficiency, Time Management, Customer Service, Writing, Typing Speed, Call Centers, Customer Retention, Mobile Devices, Networking, Team Leadership, Technical Support, Troubleshooting, Wireless, Customer Experience, Telecommunications
Education
Fort Hays State University 2014 — 2015
Information Systems Engineering, Freshman
Newman University 2013 — 2014
Goddard High School 2010 — 2014
High School, High School Diploma
Advanced Technology Video February 2014 - Present
The Retail Outsource September 2012 - February 2014
Ascendix Technologies October 2011 - October 2013
The Retail Outsource November 2011 - April 2012
Clearstream Communications October 2008 - December 2010
The Mobile Solution June 2003 - October 2008
Skills
Marketing, Leadership, Marketing Strategy, Google Analytics, SEO, Social Media Marketing, Strategic Partnerships, B2B, Management, Social Networking, Online Marketing, Product Marketing, Direct Marketing, Competitive Analysis, Marketing Communications, Strategy, CRM, Market Analysis, Cross-functional Team..., Email Marketing, Team Leadership, Market Planning, Advertising, Trade Shows, Social Media, Content Marketing, CMS, Basic HTML, CSS, Digital Marketing, JavaScript
Education
University of Texas at Dallas - Naveen Jindal School of Management 2012 — 2013
Master of Science (MS), Marketing
Arizona State University 2003 — 2006
Mesa Community College 2001 — 2003
Joliet Catholic Academy
State Farm June 2015 - Present
State Farm June 2014 - June 2015
Best Buy August 2013 - February 2014
The Retail Outsource January 2012 - February 2013
RadioShack April 2011 - January 2012
Best Buy October 2009 - April 2011
Skills
Sales, Retail, Management, Mobile Devices, Customer Satisfaction, Customer Retention, Customer Service, Direct Sales, Retail Sales, Sales Management, Training
Education
El Centro College 2008 — 2011
Associate of Science (A.S.), Business Administration and Management, General
ACA Talent April 2013 - Present
The Retail Outsource September 2012 - April 2013
Bradford Healthcare March 2012 - August 2012
United Collections Bureau September 2011 - March 2012
Kaplan University August 2007 - December 2010
Pro Link International May 2009 - November 2009
Resorts Advantage October 2005 - August 2007
The Sports Authority August 1999 - October 2005
Skills
Applicant Tracking..., Hiring, Human Resources, Internet Recruiting, Interviews, Management, Recruiting, Sales, Social Networking, Sourcing, Talent Acquisition, Training, Networking, Time Management, Customer Service, Succession Planning, Formation, College Recruiting
Education
Nova Southeastern University 2007 — 2009
Master's degree, Human Resources Management, 3.4
Florida International University - College of Business Administration 2001 — 2004
Bachelor of Business Administration (B.B.A.), Management Information Systems, 3.0
Miramar High School 1994 — 1998
High School diploma
The Retail Outsource June 2010 - Present
Mobilelife 2008 - 2010
The Mobile Solution 2007 - 2008
RadioShack Corp, Sams Club Kiosks acquired Sams Club Kiosks from Wireless Retail Oct 2004 2004 - 2007
WRI, Inc. October 2002 - October 2004
Wireless Retail Inc. October 1999 - September 2002
Wireless Plus Inc May 1997 - October 1999
Cellstar / MCI Retail 1994 - 1997
Gulf States Toyota ( Gulf State Cellular Superstore) 1985 - 1993
Skills
Start-ups, Staff Retention, Customer Service, P&L Management, Sales Management, Sales Operations, Multi-unit, Direct Sales, Key Account Management, Account Management, Strategy, Solutions Marketing, Sales, Organizational..., Direct Marketing, Management, Team Building, Sales Process, Wireless, Retail, Leadership, Telecommunications, Contract Negotiation, Business Development, Marketing Strategy, Selling, B2B, Customer Satisfaction, Cross-functional Team..., Strategic Planning, Coaching, Marketing, Negotiation, Program Management, Competitive Analysis, Team Leadership, Customer Retention, Training, Operations Management, Product Management, Customer Experience, Strategic Partnerships, Income Statement, Solution Selling, Recruiting, Product Marketing, Profit, Forecasting, New Business Development, Salesforce.com
Education
Texas A&M University-Corpus Christi 1980 — 1982
Sam Houston State University 1971 — 1975
Business / Psychology
Ameritel Telecommunications Inc September 2014 - 2015
Columbus Chamber May 2014 - September 2014
The Retail Outsource September 2013 - May 2014
Business Consultant at My Service Depot & Smart Service™ November 2012 - 2013
Clearwire June 2010 - May 2012
Sears August 2008 - 2010
Pacer Global Logistics May 2004 - August 2008
Verizon Wireless November 2000 - April 2004
Skills
Account Management, Sales Management, Customer Service, Contract Negotiation, Salesforce.com, Customer Retention, Management, Sales Operations, Marketing, Forecasting, Building Relationships, National Account..., Direct Sales, New Hire Training, National Accounts, Online Marketing, Sales Force Development, Public Speaking, Business Strategy, Purchase Management, Product Launch, Contract Management, Development & delivery..., Customer Engagement, Customer Support, Purchasing, Relationship Marketing, Multimedia, Email Marketing, Cold Calling, Sales, Leadership, Training, Business Development, Team Building, Market Planning, Advertising, Recruiting, Pricing, Sales Process, Inventory Management, B2B, Budgets, Product Development, Selling, P&L Management, Employee Training, Strategic Partnerships, Lead Generation, Retail
Education
Devry University 2010 — 2012
Bachelors
Columbus State
Associate's degree
Parmenter Realty Partners June 2013 - Present
The Retail Outsource July 2011 - June 2013
TEKsystems August 2010 - July 2011
Skills
Onboarding, Employee Relations, Employee Benefits, Compensation & Benefit, Human Resources, Multi Tasking, Talent Acquisition, Leadership, EEO, Affirmative Action, FMLA, Training, Recruiting, Applicant Tracking..., Benefits Administration, Employee Engagement, Payroll, Interviews, New Hire Orientations, Talent Management, HRIS, Employee Training, HR Policies, Performance Management, Organizational..., Career Development, Employment Law, Background Checks, Management, Hiring, Workforce Planning, College Recruiting, Deferred Compensation, Job Descriptions, Job Fairs, Screening, Succession Planning
Education
University of Miami
Bachelor of Arts, Political Science/ Business Management
NWN Corporation June 2015 - Present
NWN Corporation June 2013 - June 2015
Inflexxion, Inc. 2015 - 2015
Apple Retail 2010 - 2011
Pierce Promotions August 2009 - December 2010
The Retail Outsource September 2008 - July 2009
RadioShack October 2007 - September 2008
Domino's Pizza October 2006 - October 2007
ICF SH&E 1995 - 2001
Skills
Training, Customer Service, Mobile Devices, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Network Administration, OS X, iOS, Android, Linux System..., Information Technology, Cisco IOS, Cisco Networking, Cisco Wireless, Zenoss, Virtualization, VMware ESX, VMware Infrastructure, Server Architecture, Technical Support
Education
University of Massachusetts at Lowell 2011 — 2013
Bachelor of Science (B.S.), Information Technology
Weston High School 1996 — 2000
High School Dipoloma
The Retail Outsource May 2013 - Present
Cricket Communications January 2009 - January 2013
CSI Leasing October 2004 - February 2009
DEG Maintenance & Supply February 2002 - June 2004
United Services Organization August 1998 - February 2002
Frugal Fannies Fashion Warehouse August 1992 - May 1995
Skills
Excel, PowerPoint, Oracle Applications, MS Office Suite, Outlook, Customer Driven, Microsoft Excel, Customer-focused, Sales, Microsoft Office, Customer Retention, Retail, Public Speaking, Customer Service, Invoicing, Sales Operations, Payroll, Project Management, Customer Satisfaction, Management, Human Resources, Salesforce.com, Direct Sales, Leadership Development, Sales Management, Event Planning, Telecommunications, Inventory Management, Training, Account Management, Leadership, Time Management, Team Leadership, Recruiting, Cellular Communications, Sales Process, B2B, Team Building, Call Centers, Cold Calling, Vendor Management, Selling, Customer Experience, New Business Development, Solution Selling, Business Development, Hiring, Wireless, Operations Management, Product Marketing
Education
University of Oklahoma 2001 — 2002
Master's of Arts, Human Relations
University of Maryland College Park 1998 — 2001
Bachelor in Science Degree, Business Management
ArchiveSocial November 2014 - Present
The Retail Outsource December 2012 - August 2014
AT&T January 2010 - April 2012
Best Buy July 2008 - January 2010
American Eagle Outfitters June 2008 - December 2008
Best Buy November 2006 - July 2008
Skills
Mobile Devices, Sales Operations, Wireless, Sales, Telecommunications, Customer Experience, Selling, Program Management, Sales Process, Customer Satisfaction, Account Management, Team Leadership, Social Skills, Microsoft Office, Social Media, Coaching, Analysis, VoIP, Critical Thinking, Cellular Communications, Android, Music, Leadership Development, Solution Selling, Research, iWork, Social Networking, Consumer Electronics, Human Resources, Strategic Partnerships, Broadband, iOS, CRM, UMTS, Percussion, Active Listening, Motivation, GSM, Windows Mobile Devices, Blackberry OS, Studio Recording, Industry Research, Complex Problem Solving, Live Recording, Basic HTML, Problem Solving
Education
Alamance Community College 2007 — 2009
Associates of Arts
Eastern Alamance High School 2004 — 2007
High School Diploma
Hearst January 2014 - Present
Hearst August 2012 - January 2014
The Retail Outsource August 2011 - August 2012
Western New York Cellular Solutions June 2010 - June 2011
Wireless Champs June 2009 - June 2010
The Mobile Solution March 2007 - June 2009
Skills
Retail, Sales Management, Customer Satisfaction, Management, Sales, Profit, Leadership, Sales Operations, Merchandising, Inventory Management, Customer Retention, Loss Prevention, Team Building, Recruiting, Customer Service, Coaching, Store Management, SEM, Social Media Marketing, SEO, Text Marketing, Behavioral Targeting, Mobile Marketing, Advertising, Time Management, New Business Development, Budgets, Digital Media, Public Relations, B2B, Account Management, Email Marketing, Cold Calling, Sales Process, Direct Sales, Strategic Partnerships, Social Networking, Online Marketing, Product Marketing, Marketing, Salesforce.com, Lead Generation, Entrepreneurship, Marketing Strategy, Online Advertising, Google Adwords
Education
University at Buffalo 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
ADCom Solutions January 2015 - Present
The Retail Outsource November 2012 - January 2015
Platinum Network Solutions August 2010 - January 2015
CCLD Inc July 2009 - May 2010
AT&T Mobility January 2008 - July 2009
Skills
Wireless, Pricing, Inventory Management, Product Development, Contract Negotiation, Carriers, Operations Management, Sales Management, Retail, Customer Relations, Selling, Planning, Telecommunications, Customer Service, Merchandising, Negotiation, Account Management
Education
Kennesaw State University 2006 — 2012
Associates, Business
Impact Broward May 2013 - Present
Grupo Latino de Radio October 2011 - 2013
GLR Network 2011 - 2013
Omega Data Forms March 2011 - October 2011
The Retail Outsource July 2010 - February 2011
Berlitz Languages, Inc 2004 - 2009
Berlitz Languages, Inc 1997 - 2004
Berlitz Languages, Inc 1989 - 1997
Skills
Benefits, Succession Planning, HR Policies, Benefits Administration, Payroll, Employee Relations, Coaching, Leadership Development, Employee Benefits, ADP Payroll, Human Resources, Recruiting, Talent Acquisition, Leadership, Performance Management, New Hire Orientations, Talent Management, Training, Interviews, Personnel Management, Performance Appraisal, Onboarding, Management, Employee Engagement, Temporary Placement, HRIS, Deferred Compensation, Hiring, Screening, Organizational..., Workforce Planning, Spanish-English, Applicant Tracking..., HR Consulting, Employee Training, Employer Branding, Career Development, Employment Law, Job Descriptions, Compensation & Benefit, Employee Handbooks, Organizational..., Job Analysis, Labor Relations, FMLA, Job Fairs, Benefits Negotiation, Technical Recruiting, Resume Writing, College Recruiting
Education
University of Florida 1979 — 1982
MS, Nematology
University of Florida 1978 — 1982
Doctorate of Nematology and Phytopathology,ABD, Nematology and Phytopathology
The Retail Outsource July 2013 - Present
Kakes by K November 2011 - Present
Valls Group February 2013 - July 2013
Mastec January 2007 - August 2011
Mastec April 2005 - August 2011
The Palace February 2001 - April 2005
AvMed Health Plans May 1998 - February 2001
Goodrich Landing Gear April 1993 - May 1998
Skills
HRIS, Employee Relations, Benefits Administration, Onboarding, Human Resources, Disciplinary Action, Employee Benefits, Deferred Compensation, Performance Management, FMLA, HR Policies, New Hire Orientations, Personnel Management, Recruiting, Talent Acquisition, Workforce Planning, Succession Planning, College Recruiting, Applicant Tracking..., Talent Management, Hiring, Employee Engagement, Temporary Placement, Technical Recruiting
Education
University of Miami 1995 — 1996
Human Resources
Florida International University 1991 — 1996
St. Brendan High School 1987 — 1991
The Retail Outsource September 2012 - March 2013
Wireless Advocates July 2011 - August 2012
Retail Services November 2006 - July 2011
Radio Shack August 2000 - February 2004
Skills
Marketing, Social Media Marketing, Management, Sales Management, Social Media, Sales, Direct Sales, Sales Process, Account Management, Sales Operations, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, Wireless, Wireless Broadband, Satellite TV, Customer Service, Customer Satisfaction, B2B, Merchandising, Inventory Management, Inventory Control, Recruiting, Selling, Store Management, Operations Management, Customer Experience, Hiring, Cold Calling, Retail Sales, Customer Retention, P&L Management, Loss Prevention, Salesforce.com, P&L, Sales Presentations, Visual Merchandising, Team Building, Employee Training, Call Centers, Team Leadership, Coaching, Cellular Communications, Leadership, Time Management, Solution Selling, Forecasting, Competitive Analysis, Retail
Education
Eastern High School, Lansing Michigan 1968 — 1971
Eastman School of Music
Applied Music
The Retail Outsource August 2013 - August 2014
RootzWiki March 2012 - August 2013
The University of Texas at San Antonio September 2008 - July 2013
AndroidActivist.org March 2011 - March 2012
Community Leadership Institute January 2010 - April 2011
Target July 2009 - November 2009
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, QuickBooks, Access, Data Entry, Social Media, Microsoft Word, Outlook, Windows 7, Accounting, Wordpress
Education
The University of Texas at San Antonio 2007 — 2011
Accounting, Information Systems
The University of Texas at San Antonio 2007 — 2011
Bachelor's degree, Accounting
Stop & Shop October 2014 - Present
Frankie's East Side Pizza January 2011 - March 2015
Access Staffing January 2012 - March 2012
The Retail Outsource August 2011 - January 2012
Harvey Gerstman Associates Inc November 2010 - January 2011
The Retail Outsource November 2009 - March 2010
Sony Electronics February 2006 - June 2007
O'Shea Funeral Home April 2003 - October 2006
Old Navy September 2001 - September 2005
Skills
Customer Service, Management, Marketing, Sales Operations, Coaching, Public Speaking, Microsoft Word, Hiring, Marketing Strategy, Problem Solving, Microsoft Excel, Critical Thinking, Leadership, Persuasion, Negotiation, Market Research, Typing, Decision Making, Real Estate, Technical Writing, Social Perceptiveness, Planning, Administration, Business Management, Competitive Analysis, Financial Planning, New Business Development, Small Business, International Business, Data Entry, Public Relations, Social Media, Leadership Development, Business Planning, Business Strategy, Online Marketing, Security, Event Management, Event Planning, Food Industry, Word, PowerPoint, Excel, VoIP, English, Food Preparation, Cooking, Food Quality
Education
Briarcliffe College 2006 — 2008
Bachelor’s Degree, Business Administration, Management, Marketing
Island Trees High School 1987 — 1997
Sunrun June 2015 - Present
MarketSource January 2014 - Present
The Retail Outsource January 2012 - January 2014
Point 180 November 2011 - August 2012
Seccion Amarilla USA April 2009 - January 2010
Education
Guam Community College
The Partnership Federal Credit Union April 2014 - Present
The Retail Outsource June 2013 - April 2014
Discovery Communications January 2013 - April 2013
Best Buy August 2009 - April 2013
Capitol Valley Media February 2008 - July 2009
Exclusive Wireless (T-Mobile) August 2008 - May 2009
TeleNav May 2007 - August 2008
Sprint Nextel August 2004 - March 2007
Sprint Nextel March 2005 - March 2006
Skills
Non-linear Editing, Digital Video..., YouTube Optimization, Videography, Final Cut Pro, Editing, YouTube, Digital Video, Camera Operating, Final Cut Studio, Wireless, Video, New Media, Entertainment, Sales, Multimedia, Video Production, Customer Service, Digital Media, Retail, Television, Social Media, Sales Operations
Education
Montgomery College 2011 — 2013
Television Production, Radio, Television, and Digital Communication
Montgomery College 2011 — 2013
Certificate, Radio and Television
Yelp April 2013 - Present
Sigma Pi Fraternity - Arizona State December 2002 - Present
Concord Servicing Corporation May 2012 - February 2013
The Retail Outsource July 2010 - March 2012
Intouch Wireless September 2008 - March 2010
The Mobile Solution May 2007 - August 2008
Concord Servicing 2004 - 2007
Skills
Sales, Customer Service, Leadership, Recruiting, Microsoft Office, Strategic Planning, Public Speaking, Social Media, Event Planning, PowerPoint, Microsoft Excel, Direct Sales, Social Networking, Sales Management, Marketing, Social Media Marketing, Salesforce.com, Management, Leadership Development, Account Management
Education
Arizona State University 2002 — 2007
Bachelor's degree, Secondary Education and Mathematics
The Retail Outsource September 2014 - Present
Bechtel Power Company May 2011 - September 2014
HR Consultant August 2010 - January 2011
AlphaStaff, Inc January 2010 - July 2010
MasTec, Inc January 2004 - April 2009
Ridgemont Resources June 2001 - December 2003
Maxwell Healthcare February 1995 - May 2001
Skills
Recruiting, Personnel Management, Training, Employee Relations, HRIS, Human Resources, Onboarding, Employee Benefits, Leadership, Payroll, Deferred Compensation, Interviews, New Hire Orientations, Temporary Placement, Performance Management, Labor Relations, Hiring, HR Consulting, Screening, Management, Benefits Administration, Talent Acquisition, Workforce Planning, College Recruiting, Succession Planning, HR Policies, Applicant Tracking..., FMLA, Talent Management, Job Descriptions
Education
Regis University 1988 — 1992
Bachelor of Arts and Sciences, Business Administration and Political Science
MarketSource Inc. November 2013 - Present
The Retail Outsource November 2012 - October 2013
The Retail Outsource November 2011 - November 2012
MobileLife July 2008 - November 2011
Skills
Business Planning, Customer Service, Leadership, Management, Sales, Strategic Planning, Sales Operations, Retail, Training, Customer Retention, Inventory Management, Account Management, Team Building, Direct Sales, Sales Management, Customer Satisfaction
Education
Southwestern Oklahoma State University
Albemarle County Public Schools December 2013 - Present
Button Up September 2002 - December 2014
University of Virginia Health System August 2012 - November 2013
Sprint MobileNow October 2011 - June 2012
AMS Liquidators September 2009 - March 2010
Circuit City September 2008 - April 2009
The Retail Outsource 2009 - 2009
Tuesday Morning August 2007 - February 2008
MarketStar February 2006 - April 2007
Skills
Purchasing, Training, Management, Auditing, Security, Warehousing, Merchandising, Customer Service, Process Scheduler, Inventory Management, Retail, Loss Prevention, Marketing, Team Leadership, Customer Satisfaction, Store Management, Time Management, Sales Operations, Operations Management, Retail Sales, Hiring, Sales, Call Centers, Team Building, Inventory Control, Visual Merchandising, Customer Retention, Employee Training, Account Management, Sales Management, Pricing, Cross-functional Team..., Troubleshooting, Budgets, Cold Calling, Direct Sales, Process Improvement, Data Entry, Supervisory Skills, Employee Relations, Coaching, Human Resources, Recruiting, Team Management, Project Planning, Sales Process, Customer Experience, Teamwork, Outlook
Education
Tidewater Community College 1991 — 1992
NA, Marketing
Toshiba Business Solutions May 2013 - Present
Retail Business Development January 2012 - May 2013
The Retail Outsource September 2010 - October 2012
The Mobile Solution September 2007 - May 2009
Radio Shack 2008 - 2009
Wireless Advocates 2005 - 2007
Skills
Sales Operations, Sales Management, Management, Brand Development, Sales, Retail, Customer Satisfaction, Sales Process, Wireless, Account Management, Direct Sales, New Business Development, Customer Retention, Team Building
Education
Schoolcraft College 2000 — 2002
Canton Highschool
The Retail Outsource March 2015 - Present
The Retail Outsource March 2015 - Present
Vatterott College May 2014 - March 2015
Samsung Telecommunications America April 2014 - March 2015
Aflac November 2013 - April 2014
AAA Life Insurance Company April 2013 - October 2013
Dex One March 2012 - March 2013
Prime Therapeutics October 2011 - March 2012
Verizon Wireless October 2007 - March 2011
Aquila April 2005 - October 2007
Skills
Process Improvement, Customer Service, Customer Experience, Leadership, Team Leadership, Training, Sales, Project Management, Insurance, Team Building, Business Analysis, Strategic Planning, Visio, CRM, Relationship Management, Quality Assurance, Marketing, Cross-functional Team..., Analysis, Program Management, Performance Management, Telecommunications, Operations Management, Troubleshooting, Customer Retention, Coaching, Salesforce.com, Solution Selling, Employee Training, Marketing Strategy, PowerPoint, Microsoft Excel, Analytics, Call Centers, B2B, Account Management, Customer Satisfaction, Networking, Lead Generation, Health Insurance, Life Insurance, Accident Reconstruction, Disability Insurance, Small Business, Employee Benefits, WebEx, B2B Marketing, Business Strategy, Customer Acquisition
Education
MBAC, Jones International University 2010 — 2011
Masters Degree, Business Communications
Southeast Community College 1996 — 1998
AA, Life Sciences
University of Nebraska-Lincoln 1984 — 1992
BA, Speech Communication
Nova Southeastern University January 2014 - Present
Self employed May 2010 - Present
Nova Southeastern University 2004 - Present
NSU Hudson Institute of Entrepreneurship and Executive Education 2013 - 2013
The Retail Outsource April 2010 - May 2011
Greater Miami Society for Human Resources Management January 2011 - 2011
Human Resource Association of Broward County 2001 - 2011
American Society of Training and Development 2001 - 2011
Society for Human Resource Management 1999 - 2011
Nova Southeastern University January 2004 - 2009
Skills
Leadership Development, Performance Management, Career Development, Hiring, Employee Relations, Organizational..., Succession Planning, Talent Management, Compensation, Benefits, Employee Engagement, HRIS, Employee Benefits, Recruiting, Deferred Compensation, E-Learning, Leadership, Team Building, Human Resources, Career Counseling, Coaching, Personnel Management, Program Management, Labor Relations, Management, Payroll, Interviews, Employee Training, Onboarding, Conflict Resolution, New Hire Orientations, Organizational..., Benefits Administration, Resume Writing, Workforce Planning, College Recruiting, Executive Coaching, Talent Acquisition, Job Descriptions, HR Policies, Workshop Facilitation, Training, HR Consulting, Employment Law, Applicant Tracking..., FMLA, Policy, Temporary Placement, Career Management, Staff Development
Education
Nova Southeastern University 2013 — 2015
Doctorate of Business Administration, Management/HR Management
Nova Southeastern University 2001 — 2002
Master of Science, Human Resources
Florida Atlantic University 1997 — 2000
Bachelor of Science, Sociology
The Real News October 2012 - Present
Self Employed June 2007 - Present
Aramark August 2006 - Present
ARAMARK Higher Education August 2009 - September 2012
MIT July 2010 - July 2011
The Retail Outsource April 2009 - August 2009
Statewide Inc. December 2008 - April 2009
The Key for Hope Foundation July 2007 - December 2008
Maxton Technology Inc August 2007 - January 2008
WHDH-TV June 2007 - July 2007
Skills
Advertising, Editing, Press Releases, Marketing, Radio, Sales, Event Planning, Social Media Marketing, New Media, Consulting, Writing, Camera, Social Media, Public Speaking, Customer Service, Social Networking, Public Relations, Television, Facebook, Nonprofits, Marketing Strategy, Graphic Design, Microsoft Office, Blogging, Start-ups, Online Marketing, Online Advertising, Video Production, Ideation, Management
Education
Peking University 2015 — 2015
None - Certificate program, Chinese for Beginners
Democracy for America Campaign Academy 2010 — 2010
Certificate of Completion, Campaign Organizing and Fundraising
The New England Institute of Art 2003 — 2006
Associate of Science, Television Broadcasting
Management and Training Corporation 2001 — 2002
Certificate of Completion, Business Clerical
Signiant February 2015 - Present
Aquatic Safety Concepts May 2013 - September 2014
The Retail Outsource March 2012 - April 2013
PC Connection September 2011 - December 2011
Flow Sports October 2008 - July 2010
Waterville Valley Academy November 2007 - May 2008
Skills
Sales Operations, Direct Sales, Sales, Account Management, Social Media Marketing, Sales Management, Business Development, Retail, Sales Process, Customer Service, Marketing, Marketing Strategy, Training, B2B, Management, New Business Development, Leadership, Trade Shows, SaaS, Strategic Planning
Education
Plymouth State University 2001 — 2006
BS, Buisness Administration/ Communications
Cellular Sales January 2013 - Present
The Retail Outsource August 2012 - December 2012
The Pilot Training College October 2011 - July 2012
Fletcher Music Centers May 2009 - September 2011
Skills
Music, Music Industry, Singing, Music Production, Recording, Social Media, Entertainment, Songwriting, Microsoft Office, Composition, Pro Tools, Microsoft Excel, Piano, Customer Service, Training, Sales, Social Networking, Marketing, Public Speaking, Advertising, PowerPoint, Microsoft Word, Spreadsheets, Account Management, Inventory Control, Data Analysis, Marketing Communications, Teaching, Outlook, Social Media Marketing, Data Entry, Recruiting
Education
Florida Institute of Technology 2005 — 2009
Bachelor of Science, Aviation Meteorology with Flight
Spacekenkill High School 2001 — 2005
Advanced Regents Diploma
Cy-Fair Federal Credit Union November 2014 - Present
Wells Fargo August 2013 - Present
The retail outsource May 2012 - Present
The retail outsource May 2012 - Present
Wells Fargo January 2013 - November 2014
Skills
Social Networking, Social Media, Music, Social Media Marketing, Public Speaking, Event Management, Public Relations, Entertainment, Event Planning, Blogging, Customer Service, Music Industry, Creative Writing, Microsoft Office, Advertising, PowerPoint, Microsoft Word, Windows, Retail Banking, Project Planning
Education
Texas Southern University 2008 — 2012
The Retail Outsource December 2012 - Present
Cordis Corporation, a Johnson & Johnson company January 2012 - August 2012
FlU College of Business Administration Dean's Office November 2009 - December 2011
Education
Florida International University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Finance
Miami Dade College 2007 — 2009
Associate of Arts (A.A.), Accounting
The Retail Outsource February 2012 - Present
Education
Brookhaven Community College 2007 — 2011
AT&T July 2013 - Present
Feet Per Second Underground- Motorcycle Everything May 2012 - Present
The Retail Outsource July 2010 - May 2012
Cellular sales of virginia 2008 - 2010
AMTI/SAIC 2005 - 2006
Skills
Retail, Direct Sales, Sales Management, Customer Service, Sales Operations, Merchandising, Small Business, Small Business Marketing
Education
ECPI College of Technology 2006 — 2008
Information Systems and Security Management, Information Technology, 3.3
RetailData, LLC June 2015 - Present
MarketSource Inc. June 2012 - Present
The Retail Outsource August 2011 - June 2012
Comcast September 2003 - March 2011
Comcast March 2002 - September 2003
Cingular Wireless/AT&T March 2000 - March 2002
Skills
Strategy, Sales Operations, Management, Solution Selling, Retail, Telecommunications, Inventory Management, Sales Management, Wireless, Customer Retention, Leadership, New Business Development, Sales Process, Team Leadership, Salesforce.com, Direct Sales, Forecasting, Sales, Training, Account Management, Customer Service, Customer Satisfaction, Team Building
Education
Penn State University 1990 — 1992
Associates, Business/Marketing
The Retail Outsource 2010 - Present
Radio Shack January 2009 - July 2010
Wireless Retail September 2000 - May 2002
Education
Tiffin University 1995 — 1996
Business Management
The Retail Outsource Assistant ManagerSprint NextelOctober 2008 - January 2010
Education
Indiana University—Purdue University Fort Wayne 2007 — 2013
Bachelor's, Business Management
EC Events, LLC and Capital Casinos, LLC (Entertainment Connection Inc) September 2010 - April 2015
MarketSource Inc. September 2010 - August 2013
The Retail Outsource June 2008 - March 2010
RadioShack (SC Kiosks, Inc) April 2005 - June 2008
Bank of America (MBNA) June 2002 - March 2006
Skills
Customer Retention, Sales, Recruiting, Marketing, Retail, Merchandising, Account Management, Customer Service, Marketing Strategy, Leadership Development, Sales Management, New Business Development, Training, Event Management, Management
Education
Husson University 2000 — 2005
MS/BS, Business Administration/Marketing
Bluebird Network LLC February 2012 - Present
The Retail Outsource July 2010 - February 2012
Wireless Retail 2004 - 2004
Cingular December 1996 - November 2002
Skills
Building Relationships, Training & Development, Sales Process, Direct Sales, Sales Operations, Employee Training, Management, Networking, MPLS, Negotiation, Training, Sales, Wireless, Strategic Partnerships, Telecommunications, Customer Retention, Team Building, Selling, VoIP, Solution Selling, Broadband, Managed Services, Unified Communications, Cellular Communications, Telephony, Ethernet, IP, T1
Education
Webster University 1997 — 2000
MBA
University of Missouri-Columbia, College of Business 1991 — 1995
BSBA, Marketing
Support.com July 2014 - Present
Weed Man Chattanooga January 2013 - June 2014
Fly Free Fest January 2013 - October 2013
Friends of the Festival January 2013 - June 2013
Panera Bread July 2011 - February 2012
See Rock City Inc. April 2011 - August 2011
The Retail Outsource October 2010 - August 2011
Lee University September 2008 - May 2010
Skills
Entertainment, Entertainment Management, Entertainment Services, Social Media Marketing, Digital Marketing, Promotions, music promotion, Customer Service, Sales, Inventory Management, Retail, Merchandising, Time Management, Data Entry, Microsoft Office, Networking, Loss Prevention, Teamwork, PowerPoint, Marketing, Customer Satisfaction, Event Planning, Management, Social Networking, Facebook, Social Media, Leadership
Education
Full Sail University 2012 — 2014
Bachelor of Science (BS), Entertainment Business, 3.6
Lee University 2008 — 2010
None, Telecommunications
The Retail Outsource November 2010 - Present
Education
The University of Tennessee at Chattanooga 2006 — 2008
The Retail Outsource November 2012 - Present
RadioShack April 2006 - September 2011
Sams Club April 2006 - April 2011
Express Times Newspaper January 2004 - April 2006
The Express - Times January 2004 - April 2006
Flashbacks & Bocajoes Night Club May 1997 - December 2003
TMobile/Omnipoint 1999 - 2000
Skills
Telecommunications, Mobile, Wireless Services, Sales Management, Training & Development, Sales, Mobile Devices, Management, Sales Operations
Education
Albright College 1994 — 1998
Political Science and Business Administration & Management
Florida State University May 2012 - Present
Florida State University February 2011 - May 2012
The Retail Outsource August 2010 - June 2011
ADT Security Services September 2010 - February 2011
GSK July 2007 - December 2007
Florida Department of Transportation May 2006 - February 2007
Precision Response Corporation May 2005 - August 2005
Skills
Higher Education, Microsoft Office, Active Directory, Microsoft Excel, Research, Public Speaking, OS X
Education
Florida State University 2015 — 2017
Master’s Degree, Information Technology
Florida State University 2004 — 2008
Bachelor’s Degree, Economics
The Retail Outsource September 2012 - Present
T-Mobile May 2010 - June 2012
CVS Caremark Corporation February 2005 - January 2010
Skills
Proficient in Microsoft..., Can type 75 WAM, Design Training Manuals, Proficient in using..., Employee Benefits, Human Resources, Recruiting
Education
Nova Southeastern University 2006 — 2008
Master's degree, Human Resources Management
Northwood University-Florida 2000 — 2004
Bachelor of Business Administration (B.B.A.), International Business/Management
The Retail Outsource January 2013 - Present
Sprint/Wireless Express June 2012 - December 2012
Easy Spirit July 2011 - June 2012
Dancing Horse Farm April 2009 - July 2011
U.S. Bank July 2007 - July 2009
Wind and Withers Tack and Feed July 2005 - July 2007
Verizon Wireless March 1993 - July 2004
Skills
Marketing, Sales,..., Sales Management, Leadership, Networking, Sales, Strategy, Management, Marketing, Vendor Management, Wireless, Retail, Recruiting, Cross-functional Team..., Training, Sales Operations, Coaching, Customer Service, Merchandising, Account Management, Business Planning, Team Building, New Business Development, Inventory Management, Sourcing, Marketing Strategy
Education
The Ohio State University 1984 — 1988
BA, Communication
Mariemont High School 1979 — 1983
Graduated, College prep