TLK Group, LLC
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TLK Group, LLC Employees
Enterprise October 2013 - April 2014
Food Lion January 2013 - July 2013
Lowe's Companies, Inc. March 2012 - December 2012
TLK Group, LLC November 2010 - March 2012
Education
University of Phoenix 2013 — 2015
Associate of Arts (A.A.), Psychology
North Charleston High School 2001 — 2005
H.S. Diploma, 3.3
Avis Budget Group June 2013 - Present
TLK Group, LLC June 2011 - August 2012
Chaney Dining hall September 2011 - May 2012
Education
SUNY at Buffalo 2012 — 2015
Major in Sociology Minor in Biology
SUNY College of Technology at Canton 2010 — 2012
Sears, Roebuck and Co. June 2015 - Present
Marshall University Center For African American Students May 2013 - Present
Marshall University July 2013 - Present
TLK Group, LLC June 2014 - September 2014
Marshall University February 2013 - May 2013
Whitlan Tax Services January 2009 - January 2013
Douglas Services LLC June 2009 - January 2010
Skills
Proven ability to work..., Strong work ethic;..., Consistently promoted..., Quick learner; works..., Strong computer skills...
Education
Marshall University 2013 — 2016
Bachelor's degree, Finance, General, 3.1
Campbellsville University 2007 — 2008
reINVENT Consulting LLC September 2013 - Present
TLK Group, LLC November 2012 - July 2013
TLK Group, LLC September 2011 - November 2012
Briefings Media Group, LLC May 2010 - June 2011
TLK Group LLC February 2009 - March 2010
The Martin Call Center June 2007 - August 2009
Liberty Mutual Insurance November 2005 - May 2007
AIG January 2004 - November 2005
Take Charge America, Inc. August 2000 - August 2003
Skills
CRM, Time Management, Performance Management, Sales Management, Sales Operations, Workforce Management, Leadership Development, Sales Process, Employee Training, Strategic Planning, Performance Metrics, Microsoft Office, Operations Management, Data Analysis, New Hire Training, P&L Management, Turnaround Experience, Call center start-up, Call Quality, Call Monitoring, Daily Operations, Business Operations, Incentive Programs, Sales Compensation, Forecasting, Dialer Management, Trend Analysis, Trend Forecasting, Inbound Lead Generation, Outbound Marketing, Product Training, Training Manuals, Analytical Skills, Strategic Leadership, Business Planning, Performance Improvement, Performance Reporting, Contact Center..., Growth Strategies, Contact Center..., Contact Center..., Contact Center..., Organizational Growth, Compensation Structure..., Strategic Growth, Sales, Team Building, Start-ups, Training, Leadership
Education
Grand Canyon University 2009 — 2011
Master, Business Administration
University of Northern California 1996 — 1999
JD, Law
Westminster College 1983 — 1987
BA, Philosophy
Gridley High School
TLK Group, LLC September 2013 - Present
Steak n Shake May 2011 - Present
Skills
Training, Time Management, Restaurant Management, Food Service, Customer Satisfaction, Cooking, Labor Control, Cash Handling Experience, Cash Register, People Skills, Food & Beverage, Restaurants, Employee Training, Networking, Organization, Call Centers, Data Entry
Education
Nashville State Community College 2013 — 2016
Associate's Degree of Applied Science, Computer Networking
Cane Ridge High School 2009 — 2013
High School Diploma, Criminal Justice and Corrections
Potomac Holdings September 2012 - Present
TLK Group, LLC September 2012 - Present
19th Judicial Circuit Public Defender's Office September 2010 - September 2012
Skills
Litigation, Legal Research, Legal Writing, Corporate Law, Microsoft Office, Microsoft Excel, Microsoft Word, Courts, Mediation, PowerPoint, Property Law
Education
University of Miami School of Law 2006 — 2009
Doctor of Law (J.D.)
Univeristy of Florida 2003 — 2006
Bachelor of Arts (B.A.), Economics
Cabell County 911 March 2015 - Present
Clark & Hick's Recycled Decor October 2014 - Present
TLK Group, LLC August 2014 - March 2015
Graphic Solutions, LLC May 2012 - August 2014
Marshall University Recreation Center December 2010 - May 2012
United States Marine Corps December 2006 - December 2010
Education
Capella University 2015 — 2017
Master's Degree, Masters of Science in Human Services with a specialization in Multidisciplinary Human Services
Marshall University 2011 — 2014
Bachelor's Degree, Regents Bachelor of Arts, Emphasis on Religious Studies and Psychology, 3.01/4.0
South Point High School 2002 — 2006
High School, High School Diploma
TLK Group LLC April 2013 - Present
Capital One June 2005 - March 2013
Virginia Army National Guard August 2000 - December 2011
Skills
Call Centers, Customer Experience, Workforce Management, Customer Satisfaction, Telecommunications, Telemarketing, Customer Service, Team Leadership, Troubleshooting, Operations Management, Training, Management, Leadership, Coaching, Process Improvement, Team Building, Microsoft Office
Education
Virginia State University 2005 — 2012
Bachelor of Science (BS), Accounting
Marion Military Institute 2001 — 2003
Associate of Arts (AA), General Studies
TLK Group, LLC September 2013 - Present
Sigma Kappa Sorority January 2013 - Present
Jackson Whaley Vreeland Agency Inc. August 2008 - September 2013
Red Hot & Blue February 2008 - September 2013
East Coast Truck & Trailer Sales, Inc. 2005 - 2007
Skills
Team Building, Microsoft Office, Customer Service, Sales, Microsoft Excel, Marketing, Event Management, Event Planning, PowerPoint, Social Media, Strategic Planning, Public Speaking, Insurance, Customer Satisfaction, Management
Education
North Carolina State University 2000 — 2004
BS, Business Management
University of London 2003 — 2003
TLK Group, LLC December 2011 - Present
American CyberSystems Inc August 2009 - January 2012
Verizon 2007 - 2009
Verizon August 1993 - November 2008
Verizon 2005 - 2007
Verizon 2003 - 2005
Verizon Wireless 2003 - 2005
Skills
Social Media, Social Networking, Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Marketing Strategy, Event Management
Education
Campbell University 1991 — 1993
Saint Mary's Raleigh, NC 1988 — 1991
TLK Group, LLC June 2012 - Present
aeropostale October 2009 - February 2012
mcdonalds May 2007 - June 2007
Skills
Cashiering, Customer Service, Merchandising, Time Management, Inventory Management, Social Media, Social Networking, Retail Sales, PowerPoint, Microsoft Office, Event Planning, Microsoft Word, Marketing, Microsoft Excel, Visual Merchandising
Education
CUNY New York City College of Technology 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Advertising and Design
Clover Hill Highschool 2009 — 2010
Diploma, Liberal Arts
Innovative Solutions Unlimited LLC November 2014 - Present
TLK Group, LLC October 2013 - November 2014
iPacesetters, LLC. June 2010 - August 2013
CDG Management September 2008 - January 2010
CDG Management February 2007 - September 2008
CDG Management June 2005 - February 2007
CDG Management November 2004 - June 2005
Skills
Employee Relations, Operations Management, Leadership, Management, Sales, Call Centers, CRM, Outsourcing, Strategic Planning, Team Building, Vendor Management, Training, Performance Management, Account Management, Budgets, Business Development, Business Process..., Change Management, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Employee Training, Forecasting, Telecommunications, Team Leadership, Talent Management, Talent Acquisition, Strategy, Security, Recruiting, Project Management, Program Management, Process Improvement, Organizational..., Human Resources, Lead Generation, New Business Development
Education
Ohio University 2002 — 2006
Business Management
Collins Career Center 2000 — 2001
2 year certification, Business
Fluet Huber + Hoang PLLC March 2011 - Present
Bowman Chiropractic Center March 2009 - October 2010
TLK Group, LLC May 2006 - May 2008
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, QuickBooks, Accounts Payable, Accounts Receivable, Financial Reporting, Financial Accounting, Administrative..., Litigation, Analysis, Legal Writing, Legal Research, Leadership, Management, Research, Government, Government Contracting, Small Business, Customer Service, Defense, Data Analysis, Program Management, Proposal Writing, SharePoint, Federal Government, Spanish, Public Speaking, Nonprofits, Teamwork, Policy, Data Entry, Contract Negotiation, Westlaw, Employee Relations, Mediation, Event Planning, Strategic Planning, Security Clearance, Yammer, Administrative...
Education
George Mason University 2009 — 2012
B.S., Accounting
Northern Virginia Community College 2006 — 2008
A.S., Business Administration
Lunarline, Inc June 2014 - Present
TLK Group, LLC June 2013 - June 2014
Prince William County Public Schools June 2011 - June 2013
Walmart June 2009 - August 2011
Education
Howard University 2005 — 2008
Bachelor of Fine Arts (BFA), Fine Arts
Alorica September 2014 - Present
Stratford University August 2012 - August 2014
BabiesRUs May 2011 - July 2012
Central Shenandoah Valley Office at Youth August 2010 - October 2010
Woodrow Wilson Rehabilitation Center December 2009 - October 2010
TLK Group LLC February 2009 - June 2009
Skills
Retail, Loss Prevention, Inventory Management, Customer Service, Retail Sales, Sales, Microsoft Office, Microsoft Word, Microsoft Excel, Internet, Microsoft Publisher, Outlook, PowerPoint, Public Speaking, Typing, Flyers, Presentations, Administrative..., Metrics, Job Analysis, Social Networking, Time Management, Interviews, Higher Education, Team Building, Training, Administrative..., Management, Research, Leadership
Education
Stratford University 2012 — 2016
Bachelor's, Business Administration; Business Administration; Human Resources
Woodrow Wilson Center for Employment 2009 — 2010
CertificateBusiness and Information Technology; Administrative Assistant
Uncle Julio's Corporation May 2011 - August 2012
Norfolk State University January 2011 - May 2011
Forever 21 April 2010 - May 2011
Norfolk State University August 2010 - December 2010
TLK Group, LLC April 2009 - August 2010
Skills
Editing
Education
Norfolk State University 2010 — 2014
Hannibal Farms, Inc. April 2014 - Present
HafeziCapital LLC October 2011 - Present
Cohen and Burnett June 2011 - Present
Marble Alley March 2007 - Present
Collier Plaza May 2011 - January 2013
Potomac Holdings February 2008 - August 2010
TLK Group, LLC 2006 - 2010
AMS, Inc. January 2004 - February 2005
Skills
Commercial Litigation..., Strategic Planning, Real Estate, Mergers & Acquisitions, Management, Entrepreneurship, Real Estate Transactions, Business Planning, Due Diligence, Start-ups, Contract Negotiation, Business, Leadership, Strategic Business..., Business Organization, Business Development, Policy, Venture Capital, Executive Management, New Business Development, Marketing, Research, Business Strategy
Education
American University, Washington College of Law 1970 — 1973
JD, Law
American University 1969 — 1970
MA, International Relations
American University 1965 — 1969
BA American University, School of International Service
Sareen and Associates May 2013 - Present
TLK Group, LLC August 2009 - January 2013
TLK Group, LLC 2009 - 2013
Skills
Account Management, Sales, CRM, Sales Process, Lead Generation, Sales Operations, Strategic Planning, Customer Experience, Cold Calling, Customer Satisfaction, Business Planning, Marketing, Call Centers, Sales Management, Customer Retention, Sales Presentations, Direct Sales, Telephone Skills, Business Development, Training, Telemarketing, Management
Education
Strayer University-Virginia 2011 — 2014
Bachelor's degree, Criminal Justice and Corrections
Everest College-Arlington 2009 — 2011
Associate of Science (AS), Legal Assistant/Paralegal
Northern Virginia Community College 2011 - 2012
TLK Group, LLC May 2011 - September 2011
Skills
Spanish-English
Education
Northern Virginia Community College 2011 — 2014
General Studies
ServiceMaster of Woodbridge and Fredericksburg August 2009 - Present
TLK Group, LLC February 2008 - March 2009
DC DOES, Office of Youth Programs June 2005 - August 2006
Education
Northern Virginia Community College 2011 — 2015
General Studies
Woodbridge Senior High School June 2009
Advanced Academic Diploma
General Dynamics Information Technology August 2014 - Present
Open Door Resource Center, INC August 2014 - November 2014
TLK Group, LLC June 2013 - May 2014
Keener Communications, Inc. June 2012 - October 2012
Richmond Shared Service-HCA June 2008 - December 2011
Skills
HIPAA, Medicare, Healthcare, Healthcare Information..., Medicaid, Medical Terminology, Process Improvement, Meditech, Managed Care, Financial Analysis, Customer Service, Outlook, Data Entry, Insurance, Medical Records, Microsoft Office, Microsoft Word, PowerPoint, Leadership, Team Building, Microsoft Excel, Human Resources, Public Speaking, Training, Event Planning
Education
Bryant & Stratton College - Richmond
Bachelor's Degree, BBA-General Management
Bryant & Stratton College - Richmond 2013 — 2014
Associate of Human Resources Specialists, Human Resources, Deans List-5 semesters; Presidents List 2 semesters
Amelia County High School 1998 — 2000
General Studies
Self-employed January 2009 - Present
TLK Group, LLC August 2014 - March 2015
H&R Block January 2008 - March 2008
The Foundation for Blind Children - Adult and Transition Services May 2007 - August 2007
Skills
Photoshop, Digital Photography, Digital Illustration, Digital Painting, Creative Writing, Content Writing, Drawing, Editing, Blogger
Education
Arizona State University 2010 — 2014
Bachelor of Arts (B.A.), Interdisciplinary Arts and Performance
Mountain Ridge High School 2004 — 2007
High School Diploma, Fine and Studio Arts
Lexington Law Firm April 2014 - June 2015
TLK Group, LLC June 2013 - March 2014
Advantage Marketing Services February 2011 - April 2011
FreeLife International August 2008 - June 2010
Qwest October 2007 - July 2008
UIT January 2007 - October 2007
Verizon June 1979 - January 2007
Skills
Coaching, Administration, Microsoft, Call Center, Mentoring, Leadership Development, Team Building, Customer Service, Performance Management, Process Improvement, Organizational..., Problem Solving, Public Speaking, Customer Relations, Talent Management, Outlook, Instructional Design, PowerPoint, Call Centers, Curriculum Development, Curriculum Design, Training, Brand Development, Compliance, Commissioning, Classroom, Consultants, Microsoft Word, Creative Writing, Sales Management, Management, Telecommunications, Leadership, Customer Satisfaction, Team Leadership, Quality Assurance, Customer Retention
Education
Cerritos College 1977 — 1978
General Studies
Job Corps 1977 — 1978
Trade School Certification, Office Management and Supervision
TLK Group, LLC December 2010 - Present
verizon communications June 2009 - November 2009
CVS Pharmacy July 2007 - January 2009
Skills
typing, Customer Service, Sales Operations
Education
Bryant and Stratton College
TLK Group, LLC January 2014 - Present
Premier Store Fixtures, Inc July 2012 - January 2014
Capital One October 2011 - July 2012
Gotta Have It Fashions February 2007 - November 2010
Skills
Communication, Problem Solving, Customer Service, Team Leadership, Microsoft Excel, Microsoft Word, Internet, Epicor, Strategic Planning, Organizational..., Time Management, Loss Mitigation, Shipping Systems, Microsoft Office, Dedication to work, International &..., Parcel Shipping, Debt Collection, Call Centers, Insite, Avaya IP Telephony, Skip Tracing, Cash Register, Cash Handling, Internet Explorer, Windows 7, Strategic Leadership, Retail Sales, Point of Sales, Building Rapport
Education
John Tyler Community College 2014 — 2016
Associate's degree, Information Technology
Prince George High School 2006 — 2009
High School Diploma, General Studies
Capital One November 2013 - Present
Capital One November 2013 - July 2015
TLK Group, LLC April 2012 - November 2013
Amazon November 2012 - January 2013
Burlington Coat Factory March 2011 - November 2012
Gap Inc./Old Navy May 2005 - July 2011
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PeopleSoft, People-oriented, Interpersonal Skill, Hardwork, Telephone Skills, Teamwork
Education
J Sargeant Reynolds Community College 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
J Sargeant Reynolds Community College 2011 — 2013
Associate's degree, Business Administration and Management, General
TLK Group, LLC July 2015 - Present
Neutron Industries May 2015 - July 2015
International Cruise & Excursions, Inc. July 2014 - June 2015
Brookstone November 2014 - February 2015
CUTCO Cutlery June 2014 - February 2015
Subway January 2014 - August 2014
Nice's Diner January 2009 - January 2014
Skills
Sales, Phone Etiquette, Sales Management, Direct Sales, Technical Product Sales, Product Marketing, Floor Cleaning, Window Cleaning, Professional Cleaning, Sales Presentations, Sandwiches, Food Safety, Food & Beverage, Science, Smartboard, Customer Service, Social Media, Computer Hardware, Internet Explorer, Outlook, Microsoft Word, Microsoft Excel, Supervision, Supervisory Skills, Team Leadership, Teamwork, Team Building, Team Management, Quick Study, Account Management, Customer Satisfaction, Marketing Strategy, Marketing, Leadership, Cold Calling, Time Management, Training, Management, New Business Development
Education
Rio Salado College 2014 — 2015
Associate's degree, General Studies
Salem High School 2010 — 2014
Core 40, General
SELECTEMP Employment Services February 2015 - Present
InterSolutions, LLC May 2012 - August 2014
Nike October 2011 - June 2012
TLK Group, LLC July 2010 - January 2011
Skills
Customer Service, Sales, Retail Sales, Recruiting, Human Resources, Interviews, Talent Acquisition, Employee Relations, Training, Talent Management, Temporary Placement, Onboarding, Staffing Services, Social Media, Supervisory Skills
Education
Lane Community College 2013 — 2015
Bachelor of Business Administration (BBA), Business
Florida Gulf Coast University 2011 — 2013
Business Administration and Management, General
Barry University 2010 — 2011
Business/Managerial Economics
TLK Group, LLC August 2013 - Present
TLK Group, LLC December 2012 - March 2015
Skills
Microsoft Excel, Microsoft Office, Employee Training, Operations Management, Sales Management, Sales Operations, Recruiting, Communication, Marketing, Data Analysis, Data Entry, Strategic Planning, Business Strategy, Project Management, Time Management, Management, Strategy, Call Centers, Analysis, Mentoring, Coaching, Customer Service, Customer Satisfaction, Team Leadership, Leadership, Team Building, Project Planning, Team Management, Supply Chain Management, Inventory Management, Cross-functional Team..., Change Management, Training, Process Improvement, Customer Experience, Program Management, Vendor Management, Forecasting, Sales, Telecommunications, Logistics, Business Process..., Business Development, Performance Management, Public Speaking, Leadership Development, Nonprofits, Microsoft Word, Workforce Management, Human Resources
Education
Grand Canyon University
Fidelity Investments July 2014 - May 2015
Sykes March 2014 - July 2014
Imani's Place Management July 2012 - July 2014
Smithfield Farmland November 2012 - March 2014
TLK Group, LLC August 2010 - July 2012
North Carolina State University August 2008 - January 2010
Skills
CRO, Microsoft Office Suite, Microsoft Excel, Marketing, Research, Call Centers, Interviews, Quality Assurance, Customer Service, Analysis, Teamwork, Microsoft Word, Microsoft Office, Public Speaking, Data Entry, Employee Benefits, Administrative...
Education
North Carolina State University 2008 — 2016
Bachelor of Science, Biological and Physical Sciences
North Carolina State University 2008 — 2016
Bachelor of Science (B.S.), Biology/Biological Sciences, General
TLK Group, LLC November 2012 - Present
CMG Models September 2009 - Present
Bettys Nosh 2012 - December 2012
Pita Jungle March 2010 - July 2012
Skills
Customer Service, Management, Social Media Marketing, Facebook, Telecommunications, Event Management, Marketing Strategy, Event Planning, Microsoft Office, Call Centers, Public Speaking, Budgets, Strategic Planning, Telemarketing, Restaurant Management, English, New Restaurant Openings, Bar Management, Quality Assurance, Data Entry, Research, Outlook, Photoshop, Bartending, Liquor Licensing, Staff Development, Staff Management, Telesales, Data Analysis, Data Management, Sales Promotion, Client Services, Client Relations, Organizational..., Account Management, Sales, Customer Satisfaction, Leadership, Team Building, Customer Retention, Microsoft Word
Education
COHS 1999 — 2003
University of Phoenix
Bachelor of Science (BS), Psychology
FIDM/Fashion Institute of Design & Merchandising-Los Angeles 2003 — 2005
Associate of Arts (AA), General Sales, Merchandising and Related Marketing Operations
Cal-Tenn Financial 2015 - Present
Urban Icon January 2002 - Present
Comcast communications January 2010 - April 2014
TLK Group, LLC January 2013 - January 2014
Fox Star Studios June 2010 - July 2013
Metropolitan Police April 2007 - March 2008
Skills
Entertainment, Television, Training, Social Media, Customer Service, Public Relations, Film, Event Planning, Leadership, Video, Public Speaking
Education
Northern Illinois University 2010 — 2011
Bachelor of Arts (B.A.), Psychology
Tennessee State University 2007 — 2010
Bachelor of Arts (BA), Counseling Psychology
Motlow State Community College 2006 — 2008
Associate of Science (AS), Criminal Justice and Corrections
Hillsboro high 2002 — 2004
General, General Studies
TLK Group, LLC October 2013 - Present
TLK Group, LLC March 2013 - September 2013
TLK Group, LLC October 2012 - March 2013
Global Contact Services August 2009 - October 2012
Global Contact Services July 2005 - August 2009
Sitel August 2001 - May 2005
Skills
Inbound Marketing, Call Center, BPO, Telemarketing, Outsourcing, Workforce Management, Customer Satisfaction, Customer Service, Operations Management, Lead Generation, Account Management, Process Improvement, Customer Experience, Performance Management, Team Management, Contact Centers, Troubleshooting, Strategic Planning, Team Leadership, Sales Management, Call Centers, Customer Retention, Management, Leadership, Sales, Talent Acquisition, Quality Assurance, Recruiting, Telecommunications, CRM, Training, Program Management, Team Building, Insurance, Call Center Development, Vendor Management, Sales Operations, Coaching, Employee Training, Human Resources
Education
Marshall University 1996 — 2001
BA, Education
State Farm Insurance February 2013 - Present
Richmond City Public Schools September 2012 - February 2013
TLK Group, LLC September 2010 - December 2011
Charlotte Knights April 2010 - August 2010
Bud Childers Basketball Camp June 2007 - August 2010
Winthrop Coliseum January 2010 - May 2010
Skills
Event Management, Sports Marketing, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Advertising, Time Management, Leadership, Market Research, Operations Management, Sports Management, Sports, Public Speaking, Social Media, Event Planning, Microsoft Office, Sport Administration, Facebook, Social Networking, Marketing Strategy, Sponsorship
Education
Southern New Hampshire University 2011 — 2014
Master of Business Administration (MBA), Business Administration w/a Certificate in Athletic Administration, 3.6 GPA
Winthrop University 2006 — 2010
Bachelor of Science, Sport Management/Administration
TLK Group, LLC September 2012 - Present
Farmer Leavitt Insurance Agency 2006 - 2009
Skills
Property & Casualty..., Claims Management, Insurance, Commercial Insurance, Claim, Health Insurance, Workers Compensation, Call Centers, Employee Benefits, Benefits Administration, General Insurance, Medicare, HIPAA, Data Entry, Customer Satisfaction, Administrative..., Telephone Skills, Administration, Leadership
Education
Brown Mackie College-Phoenix 2010 — 2012
Associate's degree, Health Services Administration, 3.45
Brown Mackie College-Phoenix 2010 — 2012
Associate's degree, Healthcare Administration
Brown Mackie College-Phoenix 2010 — 2012
Associate’s Degree, Health/Health Care Administration/Management, 3.45
TLK Group, LLC July 2014 - Present
Mass Marketing Insurance Group (MMIG) February 2002 - October 2013
Skills
Account Management, Marketing Strategy, Direct Marketing, Customer Service, Strategic Planning, Sales Management, CRM, Customer Satisfaction, Call Centers, Marketing Communications, Business Development, Vendor Management, Customer Experience, Customer Retention, Training, Lead Generation, Leadership, Strategy, Recruiting, B2B, Marketing, Email Marketing, Online Marketing, Salesforce.com
Education
The University of Phoenix 2014 — 2014
Project Management Certification Program, Project Management, 3.87
Mansfield University of Pennsylvania
Bachelor of Science (BS), Business Administration, Management and Operations, 3.20
TLK Group, LLC May 2015 - Present
Independent Consultant/ Recruiter 2011 - Present
AlliedBarton Security Services September 2010 - August 2011
Diversified Sourcing Solutions January 2010 - 2010
WellPoint January 2008 - September 2008
Qimonda September 2006 - October 2007
Skills
Applicant Tracking..., Benefits Administration, Benefits Negotiation, Cold Calling, College Recruiting, Contract Recruitment, Employee Benefits, Employee Relations, HRIS, Human Resources, Internet Recruiting, Interviews, Management, New Hire Orientations, Onboarding, PeopleSoft, Performance Management, Recruiting, Sales Process, Sourcing, Staffing Services, Talent Acquisition, Talent Management, Technical Recruiting, Temporary Placement, Temporary Staffing, Training
Education
James Madison University 1991 — 1995
BBA, Marketing
James Madison University - College of Business 1991 — 1995
BBA, Marketing
Cumberland High School
Super Book Deals July 2012 - Present
Allstate Insurance Company March 2012 - July 2012
TLK Group, LLC August 2009 - November 2011
Computer Sciences Corporation July 2008 - August 2009
Computer Sciences Corporation January 2008 - July 2008
Army Knowledge Online AKO(contractor)-Intech Inc August 2005 - January 2008
University of Phoenix November 2004 - July 2005
Skills
Troubleshooting, Access, Technical Support, Hardware, Software Installation, Help Desk Support, Training, Data Entry, Customer Service, Printers, Teamwork, Administrative..., Active Directory
Education
Ashford University 2012 — 2016
Bachelor's degree, Project Management
Year Up Washington D.C. 2008 — 2009
18 College Credits, Information Technology
TLK Group, LLC November 2012 - Present
Take Charge America, Inc. August 2000 - November 2012
Personal Debt Solutions 1998 - 2000
Skills
Call Center, Workforce Management
Education
University of Phoenix 2007 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Comcast Cable January 2012 - July 2012
TLK Group, LLC 2010 - 2011
Timberland November 2008 - December 2010
Wegmans Food Markets March 2008 - January 2009
Education
Northern Virginia Community College
Social Science
TLK Group, LLC June 2012 - Present
Skills
Customer Service, Sales Presentations, Telecommunications
Education
Northern Virginia Community College 2011 — 2013
gar-field senior high school 2007 — 2011
High School/Secondary Diplomas and Certificates
Apple May 2015 - Present
General Dynamics Information Technology September 2014 - March 2015
TLK Group, LLC May 2013 - October 2014
Rainbow Apparel Co February 2013 - May 2014
Amazon September 2012 - February 2013
Kmart Corporation September 2008 - September 2012
Skills
Technical Support, AHA, Call Centers, Customer Retention, Customer Relations, Customer Service, Collections, Team Leadership, Sales, Research, Public Speaking, Visual Merchandising, Merchandising, Inventory, Project Management, Retail, PCA, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Windows 7, Windows Vista, iOS, Mac OS
Education
Bryant and Stratton College 2012 — 2016
Criminal Justice/Safety Studies
TLK Group, LLC June 2012 - January 2013
Education
Northern Virginia Community College 2011 — 2014
Friendly's Ice Cream, LLC March 2013 - Present
Dickey's Barbecue Restaurants, Inc. June 2011 - February 2013
TLK Group, LLC August 2010 - March 2011
Skills
Social Skills, Computer Proficiency, Customer Service, Childcare, Tax Preparation, Sales, Proficient Typing Skills
Education
ECPI College of Technology 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Web Development
TLK Group, LLC October 2013 - September 2014
Education
Point Loma Nazarene University
The Floyd Country Store March 2013 - Present
The Nordic School 2010 - Present
TLK Group, LLC August 2010 - February 2011
The Humane Society of the United States March 2004 - January 2005
Skills
Microsoft Office, Microsoft Word, Russian History, Russian, Veterinary, Political Campaigns, Food Safety, Food Service, Public Speaking, Writing, Chicago Style, Teaching, Communication
Education
Virginia Commonwealth University 2008 — 2010
Bachelor of Arts (BA), History, Russian Language
University of North Carolina at Asheville 2005 — 2007
Bachelor of Arts (B.A.), History
Maingate Movie Theater June 2012 - Present
Walmart June 2010 - September 2011
TLK Group, LLC May 2006 - September 2006
Education
Norfolk State University 2010 — 2015
in progress, Mass Communications-Radio
Oak Hill Academy 2002 — 2006
High School Diploma, Communication and Media Studies