Virgin Mobile Canada
Virgin Mobile Canada Ltd.is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. They also offer Home Internet services in select areas of Ontario and Quebec. Customer service: 1 (416) 348-1892 Parent organization: Bell Canada Headquarters: Toronto, Canada Founder: Richard Branson Founded: March 1, 2005, Canada Acquisition date: May 7, 2009
Virgin Mobile Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Virgin Mobile Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Virgin Mobile Canada Salaries. You can even request information on how much does Virgin Mobile Canada pay if you want to. Learn about salaries, pros and cons of working for Virgin Mobile Canada directly from the past employees.
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Virgin Mobile Canada Employees
Ville de Montréal September 2015 - Present
Convercité November 2014 - November 2014
Ville de Laval May 2013 - August 2013
Brian Wiseman architecte January 2010 - January 2013
McGill University June 2009 - October 2009
Virgin Mobile Canada September 2008 - May 2009
Skills
AutoCAD, Urban Planning, Architecture, SketchUp, Urban Design, Recherche, Design urbain, InDesign, Planification urbaine, Sustainable Design, Design Research, Microsoft Office, Photoshop, Architectural Design, Illustrator, Research, ArcGIS, Sustainability, Adobe Creative Suite, Microsoft Excel
Education
Université de Montréal 2012 — 2015
Master's degree, Urban Planning
Université de Montréal 2010 — 2011
Minor, Urban Planning
McGill University 2006 — 2009
Bachelor of Science, Architecture
Collège Jean-de-Brébeuf
WOW! Mobile Boutique June 2015 - Present
WIND Mobile November 2014 - June 2015
BLACKS October 2012 - October 2014
Virgin Mobile Canada March 2008 - August 2011
Skills
Mobile Devices, Sales, Computer Proficiency, Sales Management, Sales Process, Mobile Technology, Mobile Internet, Customer Service, Management, Telecommunications, Customer Experience, Customer Satisfaction, Team Leadership, Retail, Customer Retention, Direct Sales, Vendor Management, Time Management, Store Management, Mobile Communications
Education
Algonquin College of Applied Arts and Technology 2012 — 2012
Culinary Arts/Chef Training
Carleton University
Rogers Communications September 2014 - Present
Rogers Communications February 2013 - September 2014
Rogers Communications November 2011 - February 2013
Rogers Communications Inc. March 2010 - November 2011
Virgin Mobile Canada February 2010 - March 2010
Bell Mobility January 2008 - June 2009
Bell Mobility February 2005 - January 2008
Skills
Competitive Analysis, Analysis, CRM, Forecasting, Management, Marketing, Strategic Planning, Marketing Strategy, Call Centers, Change Management, Wireless, Telecommunications, Budgets, Market Research
Education
Centennial College 2000 — 2003
Microcomputers and Information Technology
EnStream LP May 2015 - Present
SecureKey Technologies Inc October 2011 - February 2015
Virgin Mobile Canada July 2009 - August 2011
Digit Wireless January 2008 - June 2009
TELUS 2001 - 2007
Clearnet 1995 - 2001
Bell Mobility 1993 - 1995
MetaLink Communications 1989 - 1993
Bell Northern Research 1986 - 1989
Skills
Mobile Payments, Mobile Devices, Product Management, Wireless, Mobile Technology, Business Development, Strategic Partnerships, New Business Development, Product Development, Telecommunications, Strategy, Start-ups, Product Marketing, Mobile Applications, Management, Leadership, Go-to-market Strategy, Cross-functional Team..., Business Planning, Team Leadership, Business Strategy, Program Management, Competitive Analysis, Strategic Planning, Marketing Strategy, Vendor Management, Marketing, Solution Selling
Education
McGill University 1984 — 1986
M. Eng., Electrical Engineering (Honors)
McGill University 1981 — 1984
B. Eng., Electrical Engineering
CBC January 2015 - Present
Freelance January 2012 - Present
CBC September 2013 - December 2014
Young & Rubicam September 2012 - September 2013
Anomaly May 2012 - September 2012
Young & Rubicam January 2012 - April 2012
Virgin Mobile Canada June 2009 - January 2012
Levasseur Marketing January 2009 - May 2009
Drakkar April 2008 - May 2009
Skills
Integrated Marketing, Advertising, Digital Strategy, Digital Marketing, Online Advertising, Account Management, Social Media Marketing, Relationship Marketing, Online Marketing, Digital Media, Social Networking, Interactive Marketing, Self-driven, Social Media, Media Planning, Marketing Communications, Interactive Advertising, Creative Strategy, Brand Development, Adobe Creative Suite, Direct Marketing, Team Player, Marketing Strategy, Teamwork, Creative Direction, New Media, Problem Solving, Organizing, Email Marketing, Lead Generation, CRM, Copywriting, Final Cut Pro, Photoshop, Photography, Digital Photography, Premiere Pro, Video Production
Education
Centennial College 2009 — 2012
Advanced Diploma, Advertising - Account Management
Université du Québec à Trois-Rivières 2008 — 2008
Administration - Marketing
Collège Laflèche 2002 — 2004
Diploma, Business Administration
Massey Walton Energy Systems Inc. August 2015 - Present
Speed-XM September 2015 - Present
Inventa August 2015 - August 2015
Inventa April 2015 - July 2015
Humber Students' Federation (Humber College) August 2014 - May 2015
East End Community Health Centre June 2014 - August 2014
Humber Students' Federation (Humber College) August 2012 - August 2014
EB Games August 2012 - June 2014
Virgin Mobile Canada November 2009 - July 2012
Circumference Technology Services, Inc. August 2008 - October 2009
Skills
Technology, Retail Sales, Customer Service, Administrative Work, Computer Hardware, Time Management, Customer Satisfaction, Data Entry, Teamwork, Team Leadership, Retail, Customer Experience, Sales, Merchandising, Social Networking, Microsoft Office, Critical Thinking, Leadership, Social Media, Customer Support, Cashiering, Social Skills, POS, Visual Merchandising, People Skills, Computer Repair, Office Administration, Customer Retention, Public Speaking, Loss Prevention, Management, Team Building, PowerPoint, Microsoft Word, Team Management, Microsoft Excel, Telephone Skills, Coaching, Research, Troubleshooting, Inventory Management, Windows 7, Training, Administration, Analysis, Human Resources, Project Planning, Event Planning, Marketing, Team-oriented
Education
Humber College 2012 — 2015
Advanced Diploma, Co-Op, Business Administration
Dalhousie University 2010 — 2011
Bachelor of Arts (B.A.), Political Science and Government
St. Paul's High School 1999 — 2005
High School Diploma, 89
TD January 2014 - Present
Toronto Hawks June 2012 - Present
Virgin Mobile Canada September 2013 - January 2014
The Source May 2011 - September 2013
Ryerson University May 2012 - May 2013
Ryerson University 2009 - 2013
Ryerson University 2010 - 2012
Mexx Canada Company April 2011 - September 2011
Tim Hortons April 2010 - September 2010
Ryerson University 2010 - 2010
Skills
Teamwork, Leadership, Time Management, Customer Service, Team Leadership, Social Networking, Management, Critical Thinking, Event Planning, Market Research, Retail, Social Media, Sales, Microsoft Office, PowerPoint, Training, Microsoft Word, Team Building, Microsoft Excel, Entrepreneurship, Social Media Marketing, Project Management, Analysis, Event Management, Global Business..., Marketing, Fundraising, Inventory Management, Public Speaking, Marketing Strategy, Marketing Communications
Education
Ryerson University 2009 — 2013
Bachelor of Commerce, Global Management
A.Y Jackson Secondary School 2006 — 2009
High School Diploma, Honors/Regents High School/Secondary Diploma Program
Erin Dodge Chrysler Ltd January 2015 - Present
Toastmasters International September 2014 - Present
Virgin Mobile Canada March 2013 - September 2014
Toronto Star April 2009 - September 2009
McDonald's Corporation April 2008 - March 2009
Skills
Marketing Communications, Market Research, Online Marketing, Direct Marketing, Sales Promotion, Business Writing, Marketing Management, Product Development, Strategy Formulation, Dimensions of..., Social Media Marketing, Innovation Management
Education
Humber College 2011 — 2013
Business Marketing, Marketing
Lincoln M. Alexander 2005 — 2009
High School Diploma, Business, Management, Marketing, and Related Support Services
Virgin Mobile Canada March 2013 - June 2014
Bell Mobility January 2011 - March 2013
Skills
Telecommunications, Wireless, Mobile Devices, Customer Experience, IP, Call Center, Team Leadership, Business Analysis, Competitive Analysis, Product Management, Project Management, Microsoft Office, Product Marketing, Cross-functional Team..., Strategy
Education
The University of Texas at Austin - Red McCombs School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
McGill University 2006 — 2010
Bachelor of Science (B.Sc.), Mathematics and Economics, Graduated with honours
Bell April 2015 - Present
Virgin Mobile Canada October 2012 - Present
H&R Block February 2011 - April 2014
Burnaby Board of Trade January 2012 - April 2012
H&R Block January 2011 - May 2011
Compusoft January 2010 - December 2010
Nikkei Senior Housing 2006 - 2006
Skills
Account Reconciliation, Time Management, Auditing, Leadership, Customer Service, Sales, Payroll, Financial Reporting, Invoicing, Employee Benefits, Finance
Education
British Columbia Institute of Technology 2014 — 2015
CPA
Simon Fraser University 2006 — 2011
Bachelor's Degree, Economics
Harrisons Brilliance July 2014 - Present
Nu Vision Metals Inc May 2007 - Present
Virgin Mobile Canada October 2010 - February 2013
Sears Canada Inc November 2007 - October 2010
Skills
Sales, Quality Assurance, Process Scheduler, Payroll, Real Estate, Retail, Customer Service, Customer Satisfaction, Customer Experience, Merchandising, Time Management, Hardware, Inventory Management, Team Leadership, Visual Merchandising, Direct Sales, Retail Sales, Sales Operations, Sales Management, Loss Prevention, Employee Training, Selling, Profit, Social Networking, Negotiation, Telephone Skills, Coaching
Education
Ryerson University 2010 — 2014
4 year undergraduate degree, Urban and Regional Planning / Geographical Analysis
Gemological Institute of America-New York
The Doppelganger April 2013 - Present
Legend3D October 2014 - May 2015
Seneca College of Applied Arts and Technology September 2011 - May 2014
Securitas June 2013 - April 2014
Virgin Mobile Canada March 2011 - December 2012
Skills
Character Animation, Texturing, Animation, Computer Animation, Zbrush, 3D, 3D Modeling, Compositing, Drawing, Film, Video Games, Maya, Flash Animation, Photoshop, Toon Boom, Storyboarding, Digital Painting, After Effects, Art, Painting, Layout, Premiere, Traditional Animation, Flash, Visual Effects, Illustration, Modeling, Softimage, XSI, Digital Illustration, Eyeon Fusion, Rendering, Digital Compositing, Character Designs, Computer Graphics, Video Editing, Nuke, Sketching, Sculpture
Education
Seneca College of Applied Arts and Technology 2011 — 2014
Bachelor's Degree, Animation
Centre NAD 2007 — 2008
3D Animation And Visual Effects for Film and TV, 3D Animation And Visual Effects for Film and TV Diploma
Universidad de Los Andes 1998 — 2005
Computer Science
Avant January 2015 - Present
Avant April 2014 - January 2015
Australian Department of Immigration and Border Protection March 2013 - April 2014
Fairfax Media November 2012 - February 2013
National Australia Bank September 2012 - February 2013
Virgin Mobile Canada August 2010 - June 2012
ALDI Stores Australia June 2008 - June 2010
Target Australia January 2004 - June 2008
Education
Deakin University 2015 — 2017
Master of Business Administration (M.B.A.)
Deakin University 2011 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies; Political Science, Distinction 79.57% / GPA 3.64 equivalent
University of Melbourne 2003 — 2004
Media & Communications; Political Science; Philosophy; History
Victoria University 2002 — 2003
Certificate IV, Liberal Arts and Sciences/Liberal Studies, High Distinction 88.00%
Lakeside Secondary College 2000 — 2001
Victorian Certificate of Education (V.C.E.)
Virgin Mobile Canada September 2013 - Present
Seniors Come Share Society May 2014 - August 2014
The Source October 2012 - September 2013
The Source June 2012 - October 2012
The Source May 2010 - June 2012
Best Buy Canada September 2009 - January 2010
Skills
Merchandising, Sales, Customer Satisfaction, Customer Service, Store Management, Teamwork, Sales Process, Leadership, Business Development, Retail, Sales Management, Social Media, Wireless, Staff Training, Payroll, Recruiting, Management, P&L Management, Time Management, Team Building, Team Management, Training, Forecasting, Customer Experience, Inventory Management, Marketing, Marketing Communications, Fundraising, Marketing Strategy, Social Media Marketing, Digital Marketing, Online Marketing, Marketing Agency
Education
Kwantlen Polytechnic University 2014 — 2016
Bachelors of Business Administration, Marketing Management
Kwantlen Polytechnic University 2009 — 2013
Diploma, Marketing Management
British Columbia Institute of Technology / BCIT 2008 — 2009
Accenture July 2014 - August 2014
Virgin Mobile Canada January 2014 - June 2014
Inslink Financial Group September 2013 - April 2014
PwC July 2013 - August 2013
DuPont July 2011 - August 2011
Skills
Java, Android Development, C, C++, Python, VHDL, Sales, Microsoft Office, ModelSim, Insurance, Teamwork, Customer Service, Team Leadership, Event Planning
Education
Boston University 2015 — 2017
Master of Science (M.S.), Project Management
The University of British Columbia 2010 — 2015
Bachelor of Engineering (BEng), Computer Engineering
Virgin Mobile Canada June 2011 - Present
Beacon of Hope for Afghan Children Society March 2006 - Present
Surrey Ice-creme Inc. March 2007 - August 2012
Skills
Marketing, Social Media Marketing, E-commerce, Selling Skills, Graphic Design, Team Management, Music Production, Web Design, Management, Online Marketing, Customer Service, eMarketer, Customer Oriented, Outcome focused, Business Understanding, Social Media, Sales
Education
Kwantlen University College 2011 — 2015
Marketing Management
byrne creek
BMO Financial Group July 2013 - Present
Virgin Mobile Canada May 2010 - June 2013
Virgin Mobile Canada May 2011 - September 2012
Ipsos Direct October 2008 - February 2010
Vital Link June 2008 - August 2008
Skills
Retail, Customer Experience, Call Centers, Customer Service, Teamwork, Team Leadership, Microsoft Excel, Time Management, Financial Analysis, Customer Satisfaction, Microsoft Office, Telecommunications, Sales, Leadership, Banking, Customer Retention, Finance
Education
Humber College 2012 — 2013
financial Planning Certification
University of Toronto 2007 — 2012
Bachelor of Commerce (B.Com.), Finance, General
The Goodyear Tire & Rubber Company June 2015 - Present
MarketSource Inc. September 2014 - June 2015
Dealer Tire Canada April 2011 - September 2014
Virgin Mobile Canada April 2007 - April 2011
Michelin North America April 2001 - April 2007
Skills
Coaching, Team Management, Training, Employee Relations, Change Management, Organizational..., Team Leadership, Leadership Development, Management, Team Building, Leadership, Executive Coaching, Workforce Management, Process Improvement, Employee Engagement, Project Management, Customer Service, Business Analysis, Project Planning, Training Delivery, Account Management, Sales, Customer Retention, Retail, Sales Management, Marketing, Merchandising, Operations Management, Negotiation, Sales Operations, New Business Development, Selling, Customer Satisfaction, Sales Process, Logistics, Automotive, B2B, Solution Selling, Business Development, Cross-functional Team..., Competitive Analysis, Business Planning, Key Account Management, Marketing Strategy, Direct Sales, Inventory Management, Time Management, Customer Experience, Recruiting, Strategic Planning
Education
Case Western Reserve University - Weatherhead School of Management 2013 — 2015
Management Study
Concordia University 1998 — 2001
Bachelor of Arts (B.A.), Applied human science
Loyala Montreal 1990 — 1995
secondary 5 diploma, Public speaking
TJX Canada/Winners Merchants International L.P. May 2013 - Present
The Hudson's Bay Company October 2011 - September 2012
ArtsBuild Ontario August 2009 - August 2010
Virgin Mobile Canada February 2006 - May 2009
Skills
Internal Communications, Journalism, Fashion, Online Advertising, Media Relations, Corporate Communications, Copywriting, Blogging, Web Content Management, Public Relations, Marketing Communications, Newsletters, Social Media, Email Marketing, Graphic Design, Facebook, InDesign, Adobe Creative Suite, Creative Direction, Photography
Education
University of Toronto 2008 — 2010
Certificate, Creative Writing
Ryerson University 2002 — 2006
B.A., Journalism
Bell Canada August 2014 - August 2015
Virgin Mobile Canada February 2011 - May 2014
Ultramar 2010 - 2011
SOGEP - Société de Gestion d'Équipements Publics 2007 - 2009
Skills
Sales, Customer Service, Merchandising, Telecommunications, French, Customer Experience, Team Leadership, Account Management, Customer Retention, Customer Satisfaction, COSO Framework, COSO ERM, Call Centers, Time Management, Teamwork, Forecasting, Direct Sales, Retail, Training, Wireless, Mobile Devices, Employee Training, Data Entry, Accounting, Internal Control..., Operations Management, Leadership, Management, Inventory Management, Sales Operations, Strategy
Education
École des sciences de la gestion (ESG UQAM) 2012 — 2015
Bachelor of Business Administration (B.B.A.), CPA-CMA
Sungkyunkwan University 2013 — 2013
Exchange student
Dawson College 2009 — 2012
DEC, Business/Commerce, General
Collège Notre-Dame du Sacré Coeur 2004 — 2009
High School Diploma
Rogers Communications April 2013 - May 2015
Workopolis 2012 - 2013
Virgin Mobile Canada 2009 - 2010
SonyEricsson 2007 - 2008
Bell April 2004 - August 2007
MyThum Interactive 2003 - 2004
Telstra July 2002 - July 2003
Bell 1999 - 2002
M&PG 1996 - 1997
Skills
Marketing Communications, Product Marketing, Direct Marketing, Marketing Research, Relationship Management, Team Leadership, Online Advertising, Product Management, Strategic Partnerships, Mobile Devices, Marketing, Social Media, Agency Liaison, Strategy, Business Development, Entrepreneurship, Wireless, Strategic Planning, Enterprise Software, Leadership
Education
Queen's University 1989 — 1993
BAH, Economics, History
Virgin Mobile Canada March 2010 - Present
DOXIM September 2007 - March 2009
Buzz Interactive April 2007 - September 2007
Skills
Web Design, Web Development, Front-end Development, Digital Marketing, Social Media Marketing, Online Advertising, Email Marketing, User Experience, Front-end, User Interface Design, New Media, Teamwork, Interaction Design, Digital Strategy, Marketing, Information Architecture, Microsoft Office, Social Media, Marketing Communications
Education
University of Toronto 2005 — 2009
HBA, New Media and Human Geography
Seneca College of Applied Arts and Technology 2004 — 2005
Diploma, Digital Media Arts
Apple May 2014 - Present
Apple September 2013 - August 2014
Apple November 2011 - May 2014
Apple September 2010 - November 2011
CTV May 2011 - August 2011
Virgin Mobile Canada October 2008 - September 2010
York University August 2008 - April 2010
Various PR Firms 2008 - 2010
Bell Mobility September 2007 - September 2008
Skills
Press Releases, Social Media, Public Relations, Media Relations, Customer Experience, Event Management, Customer Service, Employee Training, Copy Editing, iOS, OS X, Publicity, Time Management, Sales, Training, Troubleshooting, iLife, Writing, Teamwork, Interpersonal Skills, Detail Oriented, Multitasking Skills, Social Networking, Mac OS, Event Planning, Public Speaking, Social Media Marketing
Education
Centennial College 2010 — 2011
Postgraduate Certificate, Corporate Communications and Public Relations
York University 2006 — 2010
Honours Bachelor of Arts, Communication Studies and Sociology
Gensler November 2013 - Present
SDI Interior Design & Project Coordination July 2011 - October 2013
Hoops Sports Bar & Grill August 2009 - March 2012
Absolutely Inc May 2011 - September 2011
Virgin Mobile Canada March 2007 - June 2008
Skills
Interior Design, InDesign, Photoshop, AutoCAD, Microsoft Office, Sketching, 3D Studio Max, Adobe Creative Suite, Illustrator, Rendering, 3D rendering, Mac OS X, Visual Merchandising, Space planning, Concept Design, Drawing, Revit, AutoCAD Architecture, Space Planning, 3D Rendering
Education
Ryerson University 2008 — 2012
Bachelor's of Interior Design (BID), Interior Design
Desjardins September 2013 - Present
Addendum July 2012 - Present
Virgin Mobile Canada November 2010 - November 2012
Caisse Desjardins du Centre-est de la métropole 2012 - 2012
Cellairis Franchise, Inc. September 2010 - November 2010
Banque Internationale Arabe Tunisienne August 2008 - August 2008
Association Internationale des Étudiants en Science Économique et Commerciales January 2007 - June 2008
Société Tunisienne d’Électricité et du Gaz August 2006 - August 2006
Skills
Customer Service, Microsoft Office, Corporate Finance
Education
Université de Québec à Trois Rivières 2009 — 2011
Diplôme d'études supérieures spécialisées, Finance, General
Bac, Économie Financière et Bancaire
Collège de Carthage présidence 2001 — 2005
Diplôme, Mathématique
Virgin Mobile Canada Monitored consultants in various lines of businesses within Virgin Mobile.
Technion Communications Corp. October 2004 - August 2007
Skills
Workforce Management, Avaya, Call Center, Customer Experience, Telecommunications, Quality Assurance, Vendor Management, Team Leadership, Process Improvement, Performance Management, Employee Engagement, Coaching, Training, Customer Service, Project Planning, Analysis, Microsoft Office
Education
George Brown College
Virgin Mobile Canada May 2015 - Present
Morguard January 2013 - July 2015
Plaid Magazine January 2012 - December 2012
Foresters March 2012 - September 2012
Kidobi 2011 - 2012
Go Bee Inc 2010 - 2012
Audi of Mississauga 2010 - 2011
BCBG 2008 - 2010
Skills
Social Media Marketing, Marketing Communications, Blogging, Social Media, Facebook, Digital Strategy, Digital Marketing, Editing, Newsletters, Strategy, Sales, Time Management, Marketing, Marketing Strategy
Education
University of Toronto 2007 — 2011
Honours Bachelor of Arts, History, French, Politics
University of Toronto, School of Continuing Studies 2011 — 2012
Certificate, E-Business and Web Marketing
George Brown College 2013 — 2013
Social Media Metrics
L'Institut Parisien de Langue et de Civilisation Françaises, Paris 2012 — 2012
Progress Program Certificate, French
The Gibson Group Inc. October 2013 - Present
CBRE February 2013 - September 2013
Virgin Mobile Canada April 2011 - August 2012
Skills
Customer Service, Social Media, Project Management, Event Photography, Communication, Event Management, Promotions, Public Speaking, Public Relations, Social Networking, Microsoft Office, Time Management, Pharmaceutical Marketing, Meeting Planning, Medical Meetings, Pharmaceutical Industry, Digital Photography, Proofreading, Professional Relations, Medical Terminology, Medical Education, Healthcare Industry, Media Buying, Media Planning, Budget Monitoring, Continuing Medical..., Conference Logistics, Print Production...
Education
Seneca College of Applied Arts and Technology 2014 — 2016
French Language Skills, French Studies
TEFL Cambridge 2013 — 2013
TEFL, Teaching English as a Second or Foreign Language/ESL Language Instructor
University of Guelph 2005 — 2009
Bachelor's degree, Communication and Media Studies
Humber College 2005 — 2009
Diploma, Image Arts
McGladrey October 2013 - Present
Prophix Software June 2013 - October 2013
Prophix Software January 2012 - June 2013
Prophix Software August 2010 - January 2012
Prophix Software February 2009 - August 2010
Virgin Mobile Canada August 2007 - August 2008
Virgin Mobile Canada July 2006 - August 2007
Skills
Visio, SharePoint, Business Analysis, Corporate Perfromance, Business Intelligence, SDLC, Software Project..., CRM, Solution Architecture, IT Management, SQL, Vendor Management, Process Improvement, Software Documentation, Project Management, Microsoft SQL Server, Change Management, ERP, PMP, Databases, Enterprise Software, Forecasting, Leadership
Education
Ryerson University 2003 — 2007
Bachelor of Commerce (B.Com.), Information Technology Management
Mohawk College 2000 — 2002
Diploma, Networking Systems
Drechsel Business Interiors December 2014 - Present
G.L. Smith Planning + Design Inc September 2014 - November 2014
Karen Kayne Interior Design June 2014 - August 2014
Gluckstein Design June 2013 - June 2014
Academy of Design October 2011 - June 2014
Braveheart Building May 2013 - October 2013
David Steingart Chartered Accountant Corporation February 2010 - September 2011
Virgin Mobile Canada September 2008 - March 2011
Amity/ AEON April 2007 - October 2007
Skills
Accounting, Microsoft Office, Customer Service, Time Management, Teamwork, Customer Experience, Customer Retention, Leadership, Project Management, AutoCAD, Adobe Creative Suite, Interior Design, Photoshop, PowerPoint, Retail, Team Leadership, Sales
Education
Academy of Design at RCC Institute 2011 — 2013
Interior Design Degree, Interior Design
Dalhousie University 2002 — 2006
B-COMM, International Business
WATCH IT! May 2015 - Present
Virgin Mobile Canada March 2015 - May 2015
Rogers Communications 2014 - 2015
Ryerson University April 2013 - May 2014
DECA Inc. May 2012 - May 2014
Rogers Communications September 2012 - December 2013
McDonald's Canada August 2008 - September 2012
Skills
Customer Service, Time Management, Team Leadership, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Leadership, Team Management, Event Planning, Social Media Marketing, Critical Thinking, Social Networking, Sales, Public Speaking, Marketing, English, Outlook, Project Management, Market Research, Analysis, Research, Event Management
Education
Ryerson University 2011 — 2015
Bachelor of Commerce (B.Com.), Business Law
Thornhill Secondary School 2007 — 2011
Cogeco Cable January 2012 - Present
PrecisionIT Incorporated 2015 - 2015
Canada Top Jobs 2013 - 2014
Canada Top Jobs 2013 - 2014
Canada Top Jobs 2013 - 2014
Rogers Communications August 2010 - January 2012
Virgin Mobile Canada November 2009 - August 2010
Sigma Systems August 2007 - November 2009
International Turnkey Systems February 2005 - June 2007
HEAT Information Technology January 2000 - February 2005
Skills
Operations Management, Systems Analysis, Software Development, Telecommunications, Requirements Analysis, User Acceptance Testing, Billing, Provisioning, Open Source Software, Invoicing, Software Project..., Business Analysis, Solution Architecture, PL/SQL, SQL, Testing, Oracle, Analysis, Visio, Business Requirements, UML, VoIP, Microsoft SQL Server, Integration, SOA, SDLC, MS Project, Problem Management, Project Planning, System Deployment, Java Enterprise Edition, CRM, Databases, PMP, Business Process, Requirements Gathering, Vendor Management, ITIL, Business Intelligence, Team Management, Unix, Change Management, Enterprise Architecture, Agile Methodologies, Data Warehousing, PMO, IT Strategy, IT Service Management, SharePoint, Data Modeling
Education
Humber College 2012 — 2012
Certificate, Computer Systems Analysis, Certificate
University of Toronto 2004 — 2005
(OCP) Oracle certified developer, Data Modeling/Warehousing and Database Administration, (OCP) Oracle certified developer
University of Toronto - University College 1995 — 1999
Bachelor of Science in Communications and Electronics, Computer Science
Sprint Nextel January 2010 - Present
Virgin Mobile USA, LLC 2008 - September 2011
Virgin Mobile Canada September 2005 - January 2008
Nokia Mobile Phones 2003 - 2005
Nokia / Enterprise Solutions 2002 - 2005
Nokia 1993 - 2004
Skills
Mobile Devices, Wireless, Product Management, Telecommunications, Cross-functional Team..., Team Leadership, Product Marketing, Team Management, Vendor Management, Customer Experience, Project Portfolio..., Go-to-market Strategy
Education
Saint Leo University 2000 — 2005
BSc, Computer Science
St. Clair College 1987 — 1990
Law and Security, Law
FIS - Fidelity Information Services February 2015 - Present
Deloitte Canada / Canadian Imperial Bank of Commerce (CIBC) February 2014 - January 2015
TD Bank Group July 2013 - February 2014
The Tramore Group April 2013 - June 2013
TD Bank Group April 2012 - March 2013
JP Morgan Chase Card Services Canada March 2010 - March 2012
Loblaw Companies January 2009 - February 2010
Virgin Mobile Canada November 2007 - December 2008
Bank of Montreal August 2007 - October 2007
Cancer Care Ontario May 2007 - July 2007
Skills
Program Management, Project Management, Portfolio Management, Telecommunications, Data Warehousing, Business Intelligence, PMO, Project Delivery, Retail, Vendor Management, PMP, SDLC, Project Portfolio..., Process Improvement, Project Planning, IT Strategy, Integration, Credit Cards, Cross-functional Team..., Software Project..., IT Management, MS Project, Resource Management, Management Consulting, Management, Requirements Gathering, Project Management..., Planning, Strategic Planning, Change Management, Wireless, Banking, Public Sector, Finance, People Management, Project Implementation, Consultancy, Software Development, Leadership, Testing, Business Process, Business Analysis, Requirements Analysis, Business Requirements, Enterprise Architecture, Solution Architecture, ITIL, Visio, Outsourcing, Information Technology
Education
McMaster University 2002 — 2005
Master's Certificate in Project Management
American Academy of Project Management 2010 — 2010
Certified International Project Manager, CIPM
University of Toronto 1983 — 1986
Bachelor of Science - BSC, Computer Science and Mathematics - Double Major
NRG Home Solar October 2013 - April 2015
Rogers Communications October 2012 - September 2013
eDynamic LLC August 2011 - November 2012
Virgin Mobile Canada November 2009 - April 2011
Grand & Toy May 2006 - November 2009
Bell Canada March 2004 - March 2006
LoyaltyOne July 2001 - September 2003
ePod January 2001 - December 2001
Clearnet 1997 - 1999
Delrina June 1994 - September 1996
Skills
E-commerce, Online Marketing, Social Media, Email Marketing, Social Networking, Web 2.0, Digital Marketing, Social Media Marketing, Product Management, Customer Acquisition, Marketing Strategy, Strategic Planning, SEO, Business Strategy, SEM, Team Leadership, Integrated Marketing, Mobile Marketing, Product Marketing, Marketing Communications, Digital Strategy, User Experience, B2B, Online Advertising, Business Analysis, Strategic Partnerships, Start-ups, Entrepreneurship, CRM, Marketing Management, Mobile Devices, Marketing, Leadership, Strategy, Creative Direction, Sales, Sales Operations, Web Marketing, Management, Business Planning, Web Analytics, Analytics, Advertising, Segmentation, Direct Marketing, Lead Generation, CMS, Brand Development, Web Design, Digital Media
Education
Laurentian University/Université Laurentienne 1987 — 1989
MBA, Marketing
Carleton University 1982 — 1986
BA, Law
Workopolis April 2012 - January 2014
Consulting/Contracts September 2010 - March 2012
Globalive Wireless (Wind Mobile) September 2009 - March 2010
Virgin Mobile Canada May 2004 - September 2009
Bell Distribution Inc February 2003 - May 2004
Bell Canada September 2001 - January 2003
Bell Mobility 1998 - 2001
Mobility Canada 1996 - 1998
Bell Mobility 1990 - 1995
St. Michael's Hospital 1988 - 1990
Skills
Forecasting, Mergers, Financial Analysis, Project Planning, Strategic Planning, Business Strategy, Telecommunications, Vendor Management, Mergers & Acquisitions, Executive Management, Cross-functional Team..., Business Planning, Team Leadership, Budgets, Contract Negotiation, Strategy, Change Management, Finance, Business Process..., CRM, Start-ups, Competitive Analysis, Business Development, Strategic Partnerships, Business Analysis, Management, Leadership, Process Improvement, Managerial Finance
Education
Institute of Chartered Accountants of Ontario
Chartered Accountant
McMaster University 1981 — 1985
Bachelor of Commerce, Bachelor of Commerce
Intuit November 2009 - Present
Virgin Mobile Canada September 2006 - November 2009
Rogers - Business Solutions August 2005 - September 2006
NY State Dept of Tax July 2002 - September 2005
Verizon Wireless August 2004 - February 2005
Perfectus Technology 2000 - 2001
CMOS/Perfectus 1999 - 2001
concio 1998 - 2001
Unilever- India August 1996 - July 1998
Skills
Mobile Devices, User Experience, Mobile Applications, Interaction Design, User Interface, Information Architecture, E-commerce, JavaScript, User Interface Design, Usability, HTML, User-centered Design, Product Management, CSS, Agile Methodologies, Scrum, Usability Testing, Experience Design, User Experience Design, Web Applications, jQuery, Software Design, Graphic Design
Education
Bangalore University 1992 — 1996
Bachelor of Engineering, Mechanical
R. V. College of Engineering, Bangalore 1992 — 1996
Bachelor of Engineering (BEng), Mechanical Engineering
George Brown College April 2013 - Present
George Brown College June 2011 - February 2015
Virgin Mobile Canada September 2008 - June 2011
Bell Canada October 2005 - September 2008
Bell Sympatico September 2001 - May 2005
Sympatico September 2001 - May 2005
INNOVISION IMAGE CONSULTANTS May 1998 - June 2004
QUEENS PARK May 2001 - September 2001
BELLWOOD HEALTH SERVICES April 2000 - April 2001
SPRINT CANADA June 1998 - April 2000
Skills
Social Media, Telemarketing, Integrated Marketing, Segmentation, Marketing Communications, Market Planning, Mobile Marketing, Direct Mail, Creative Development, Direct Marketing, Digital Marketing, Social Media Marketing, Marketing Management, Customer Experience, Database Marketing, Marketing Strategy, Online Marketing, Email Marketing, Brand Development, Customer Retention, Promotions, Advertising, Campaign Management, Digital Strategy, Cross-functional Team..., Vendor Management, Team Leadership, Strategic Planning, Facebook, Budget Management, Strategy Development, Online Advertising, Strategy, CRM, Product Management, Marketing, Market Research, Analytics, Leadership, Mobile Devices, Lead Generation, Multi-channel Marketing, Management, Project Management, Strategic Partnerships
Education
Canadian Marketing Association 2012 — 2012
Professional Marketing Certificate, Digital Marketing
2007AARM INTERNATIONAL 2007 — 2007
B.CRM Certification, Customer Relationship Management
International Academy of Design 1996 — 1997
yes, Graphic Design
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 1991 — 1995
BAS, Marketing
York University 1990 — 1995
Bachelor, Administrative Studies
Dante Alighieri Academy 1985 — 1990
ZS Associates August 2014 - Present
HBDirect.com August 2012 - January 2014
Queen's School of Business January 2012 - May 2012
Queen's University January 2012 - April 2012
Virgin Mobile Canada May 2011 - August 2011
Queen's School of Business May 2011 - August 2011
Queen's School of Business January 2010 - May 2010
Skills
Sales Management, Marketing Strategy, Public Speaking, Business Strategy, Renewable Energy, Team Leadership, Sustainability, Market Research, Project Management, Strategic Planning, Leadership, Proposal Writing, Business Development, Time Management, Research, Data Analysis, Strategy, Social Networking, Entrepreneurship, Analysis, Sales, Teamwork
Education
Queen's University 2008 — 2012
B.Com (Honours) BA, Business/Commerce, General, GPA 3.5 cumulative in the 2010-2012 academic year.
Exchange to Bocconi University 2010 — 2011
Bachelor of Business Administration and Management, Marketing and Sales
Stowe High School 2004 — 2008
Full Diploma Earned, Graduated with a 91% cumulative average.
CNIB February 2015 - Present
CNIB April 2013 - Present
Kinark Child and Family Services August 2011 - April 2013
Durham College May 2011 - August 2011
Epilepsy Durham Region January 2011 - May 2011
Virgin Mobile Canada 2008 - 2009
Skills
Social Media, Feature Writing, Writing For The Web, Editing, Blogging, InDesign, Facebook, Brochures, Event Planning, Internal Communications, Non-profits, Photoshop, Wordpress, Customer Service, Video Editing, Microsoft Office, Feature Articles, Nonprofits, WordPress, Public Relations, Media Relations, Corporate Communications, Newsletters
Education
Durham College 2009 — 2011
Advanced Diploma, Public Relations
Centennial College 2006 — 2007
Journalism
Virgin Mobile Canada March 2014 - Present
Bell Canada July 2012 - March 2014
Piper Jaffray June 2011 - August 2011
Education
The University of Western Ontario - Richard Ivey School of Business 2008 — 2012
Honour Business Administration
Technological Arts Inc. October 2014 - Present
Get Melted Cafe April 2014 - October 2014
Virgin Mobile Canada October 2012 - January 2014
Unitas Community Health and Safety Services November 2011 - January 2013
Darin's Desk: Virtual Office Assistance & Concierge Services October 2011 - September 2012
MCC Toronto Depression Initiative May 2011 - May 2012
George Brown College October 2009 - April 2011
Student Association (George Brown College) January 2010 - September 2010
UNION CREATIVE LTD May 2009 - August 2009
Lenovo July 2006 - March 2009
Skills
Public Speaking, Administrative..., Anti-Oppressive Practice, Customer Relations..., Computer Literate, Community Networking, Active Listening, Events Coordination, Interpersonal Skill, Paraphrasing, Volunteer Management, Staff Management, Time Management, Diversity & Inclusion, Workshop Facilitation, CRM, Team Building, Social Media, Microsoft Office, Conflict Resolution, Training, Event Management, Customer Service
Education
Trent University 2013 — 2016
Honours Bachelor of Arts, Sociology
Ryerson University 2011 — 2013
Certificate, French Proficiency, A
George Brown College 2009 — 2011
Diploma, Community Worker Program, A
Humber College 2001 — 2003
Diploma, Radio Broadcasting, B
City of Toronto September 2013 - Present
Best Buy Canada February 2012 - August 2013
Bell Mobility 2002 - 2012
Virgin Mobile Canada 2010 - 2011
Bell Mobility 2010 - 2011
Bell Mobility 2002 - 2010
Bell Mobility 2009 - 2009
Skills
Call Center, Customer Experience, Customer Satisfaction, Telecommunications, Team Leadership, Wireless, Training, Team Management, Unified Communications, Cross-functional Team..., Mobile Devices, Sales Operations, Product Marketing, Customer Service, Vendor Management, Troubleshooting, Call Centers, Direct Sales, VoIP, Customer Retention, Sales, Project Management, Product Management, Coaching, Sales Management, Account Management, Solution Selling, Leadership, CRM, Performance Management, Managed Services, Salesforce.com, Retail, Selling, Team Building, Employee Training, Process Improvement, Competitive Analysis, Business Analysis, Management, Time Management, Networking, Telephony, Sales Process, Project Planning, Contact Centers, B2B, Program Management, Inventory Management, Strategy
Education
Humber College 1997 — 2001
Hotel and Restaurant Management
Martingrove Collegiate Institute 1991 — 1996
High School, Ontario Secondary School Diploma - OSSD
Allstate Canada May 2014 - Present
IBM March 2011 - November 2013
IBM November 2009 - March 2011
Ryerson University May 2006 - June 2009
Career Development and Employment Centre 2007 - 2009
Virgin Mobile Canada December 2005 - December 2008
Ryerson University 2006 - 2007
Skills
Account Management, Team Leadership, Project Management, Business Analysis, Customer Service, Training, Process Management, Responsiveness, Customer Satisfaction, Process Improvement, Troubleshooting, Cloud Computing, Team Building, Business Process, Management, CRM, Leadership, Time Management, Sales, Analysis, Program Management, Teamwork, Vendor Management, Databases, Solution Selling, Telecommunications, Human Resources, Business Intelligence, SaaS, Salesforce.com, Enterprise Software, Business Development, Direct Sales, Strategy, Business Process..., Call Centers
Education
Ryerson University 2004 — 2009
B.Comm, Business, IT Management, Finance
Blackhawk Network 2012 - Present
Virgin Mobile Canada 2008 - 2011
Frito Lay Canada 2004 - 2008
Education
The University of Western Ontario - Richard Ivey School of Business
MBA
Wilfrid Laurier University
BBA
Virgin Mobile Canada July 2012 - Present
Association of Registered Graphic Designers 2011 - Present
Broad Reach Communications November 2010 - Present
Skills
Advertising, Art Direction, Graphic Design, Print Production, Web Design, HTML, CSS, Motion Graphics, Brochures, Graphics, Layout, Logo Design, Posters, Visual Communication
Education
Humber College 2006 — 2009
Advanced Diploma, Graphic Design
George Brown College 2005 — 2006
Art and Design Foundation Certificate
Virgin Mobile Canada December 2012 - Present
Bell Canada January 2003 - Present
Bell January 2003 - Present
sportchek June 2001 - June 2003
Skills
Enthusiast, Great Motivator, Energenic, People Skills, People-oriented, Management, Leadership, Bilingual, Organization, Coaching Staff, Determination, Project Planning, Event Planning, Training, Self-driven, Passion to Succeed, Communication, Technology, Customer Service, Sales
Education
Saint Mary's University 2004 — 2008
Bachelor of Arts (B.A.), Psychology
Starbucks August 2015 - Present
Starbucks February 2015 - August 2015
Target September 2013 - February 2015
Indigo September 2013 - February 2014
Medicine Hat Mavericks Baseball Club June 2012 - August 2012
Virgin Mobile Canada May 2011 - September 2011
Toys R Us August 2007 - September 2011
Skills
Personal Training, Sports Injuries, Sports Nutrition, Sports Coaching, Sales, Management, Barista Training, Coaching, Teamwork, Retail, Store Management, Store Operations, New Store Openings, Team Leadership, Team Building, Vendor Relations, Vendor Management, SAP, Workforce Management
Education
Canisius College 2010 — 2013
Bachelor of Science (B.S.), Physical Education Teaching and Coaching, 3.62 GPA
Niagara County Community College 2009 — 2011
Associates Degree, Physical Education and Health, 3.92 GPA
Virgin Mobile Canada April 2015 - Present
Virgin Mobile Canada May 2014 - Present
SapientNitro July 2012 - May 2014
MacLaren McCann September 2011 - June 2012
Draftfcb September 2009 - August 2011
Capital C December 2008 - September 2009
Grey Canada December 2006 - December 2008
Sharpe Blackmore Euro RSCG November 2002 - December 2006
Skills
Integrated Marketing, Digital Marketing, Digital Strategy, Interactive Marketing, Interactive Advertising, Direct Marketing, Creative Strategy, Advertising, Relationship Marketing, Direct Mail, Online Advertising, Outdoor Advertising
Education
Canadian Marketing Association 2008 — 2008
Direct Marketing Certificate, Marketing
Humber College 2002 — 2003
Creative Writing
University of Toronto 1993 — 1997
BComm, Finance
Maple Leaf Sports & Entertainment July 2006 - Present
Virgin mobile January 2011 - November 2011
Virgin Mobile Canada January 2011 - October 2011
Skills
Microsoft Office, Teamwork, Customer Satisfaction, Leadership, Social Media, Security, Customer Experience, Investigation, Call Centers, Customer Retention, Corporate Security, Security Training, Security Operations, Executive Protection, Physical Security, Surveillance, Close Protection, Loss Prevention, Private Investigations, Access Control, Team Leadership, Personal Security, Customer Service, Event Management
Education
Howard University 1995 — 2001
ZAG Group August 2015 - Present
TalentFish Inc. October 2008 - Present
Shaw Communications March 2013 - March 2014
Head2Head May 2008 - February 2010
Labatt Breweries of Canada January 2009 - June 2009
Research In Motion January 2007 - May 2008
Virgin Mobile Canada August 2004 - November 2006
Katz Group Canada (Pharma Plus, Rexall, IDA) November 2003 - July 2004
Priszm Brandz March 2003 - October 2003
Intertan (Radioshack, Battery Plus, Rogers Plus) February 2001 - March 2003
Skills
Recruiting, Talent Acquisition, Sourcing, Executive Search, Human Resources, Talent Management, Leadership, Strategy, Performance Management, Technical Recruiting, Applicant Tracking..., Employer Branding, Contract Recruitment, Recruitment Advertising, RPO, HR Consulting, HRIS, Strategic Planning, Deferred Compensation, Management, Internet Recruiting, Interviews, IT Recruitment
Education
Human Resource Professionals Association 2001 — 2004
CHRP
George Brown College 1995 — 1997
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies
BAS
Cadillac Fairview Corporation Limited May 2011 - Present
Virgin Mobile Canada/Bell Mobility January 2010 - May 2011
Virgin Mobile Canada January 2008 - January 2010
Starbucks Coffee Canada 2004 - 2008
Starbucks Coffee Canada 2002 - 2004
Indigo/Chapters March 2001 - September 2001
Chapters Inc April 1999 - March 2001
Chapters Inc. September 1998 - April 1999
Toys R Us January 1994 - September 1998
Toys R Us January 1993 - January 1994
Skills
Leadership, People Development
Education
ICSC University of Shopping Centres
College of Development and Redevelopment
Richard Ivey School of Business 2011 — 2011
Strategic Foundations - April 2011
Richard Ivey School of Business 2010 — 2010
Financial Analysis - December 2010
Queens University School of Business 2006 — 2006
Strategic Thinking - June 2006
Newcastle upon Tyne Polytechnic 1985 — 1988
BA, Government and Public Policy
CRMDynamics August 2013 - Present
CPResults July 2010 - March 2015
Industrybuilt Software Corp August 2006 - 2015
Demand Driven Enterprise Inc. November 2011 - December 2013
Virgin Mobile Canada 2006 - 2006
Visual Results 2003 - 2006
IKON 2001 - 2002
Arthur Andersen LLP 1998 - 2001
Deloitte Consulting 1996 - 1998
Husky Injection Molding 1994 - 1996
Skills
Project Management, ERP, Strategy, Process Improvement, Management Consulting, CRM, Management, Enterprise Software, Professional Services, Leadership, Consulting, Program Management, Manufacturing, Project Planning, Business Process..., Outsourcing, Business Analysis, Business Process, Team Management, Business Transformation, Supply Chain Management, Business Strategy, PMP, Training, Operations Management, PMO, Project Portfolio..., Business Development, Integration, Process Engineering, Cross-functional Team..., Change Management, Software Project..., Microsoft Dynamics, Start-ups, Product Management, SaaS, Navision, DDMRP, Demand Driven MRP, IT Strategy, CDDP (Certified Demand..., Equipment Dealers, Microsoft CRM, Sales Management, Business Intelligence, Data Driven Testing, Budgets, IT Management, Cloud Computing
Education
The University of Western Ontario - Richard Ivey School of Business 1992 — 1994
MBA
Université Laval 1984 — 1988
Mechanical engineering
Seminaire de Quebec 1982 — 1984
D.E.C
Ecole Secondaire Mont Saint Sacrement 1976 — 1982
DES
Genuine Bakery January 2014 - Present
Parmalat Canada September 2012 - December 2013
Parmalat Canada March 2011 - September 2012
Parmalat Canada February 2009 - February 2011
Virgin Mobile Canada July 2006 - January 2008
Skills
Account Management, Sales Management, Forecasting, Coaching, Sales, Leadership, Marketing, Inventory Management, Marketing Strategy, Management, Retail, New Business Development
Education
McMaster University 2001 — 2005
BA, Social Sciences
Bishop Ryan
ecobee March 2013 - Present
ecobee October 2011 - February 2013
ecobee November 2010 - October 2011
Virgin Mobile Canada December 2009 - November 2010
DonRiver, Inc. April 2007 - December 2009
IBM May 1997 - April 2007
Skills
Agile Methodologies, Web Services, WebSphere Integration..., Mobile Applications, Technology Planning, Software Development, Solution Architecture, SOA, Java, Integration, XML, Mobile Devices, Mobile Technology, Performance Benchmarking, Leadership, Java Enterprise Edition, Team Leadership, Software Project..., Team Management, SDLC, Enterprise Architecture, Unix, Requirements Analysis, Testing, System Architecture, Software Engineering, Architecture, Websphere, Requirements Gathering, Management, Architectures, Business Analysis, Software Design
Education
University of Toronto 2000 — 2002
M. Eng, Software Engineering
McMaster University 1994 — 1997
B. Eng, Computer Engineering
The American University in Cairo 1992 — 1994
Mechanical Engineering
CAC
Virgin Mobile Canada October 2008 - November 2010
Bell Canada March 2005 - July 2008
Bell Mobility March 2002 - April 2005
Nortel Networks May 1997 - February 2002
Education
Ivey Business School at Western University 1980 — 1982
MBA
University of Manitoba 1973 — 1977
BSC Hnrs
Virgin Mobile Canada August 2014 - Present
Virgin Mobile Canada February 2013 - August 2014
Virgin Mobile Canada June 2011 - February 2013
Education
The University of Western Ontario - Richard Ivey School of Business 2010 — 2011
MSc in International Management
University of Toronto - Rotman School of Management 2005 — 2010
Bachelor of Commerce, Finance, Economics
Merriam School of Music July 2013 - Present
Virgin Mobile Canada June 2014 - January 2015
Humber College Recording Studio September 2012 - April 2014
National Academy of Music Mississauga June 2012 - September 2012
Music Fundamentals January 2010 - December 2010
Skills
Music, Singing, Microsoft Office, Microsoft Excel, HTML, Piano, Microsoft Word, Music Theory, Music Education, Music Production, Editing, PowerPoint, Research, Public Speaking, Recording, Teaching
Education
Recording Arts Canada 2015 — 2016
Sound and Music Recording
Humber College 2010 — 2014
Bachelor's degree, Music
University of Toronto 2009 — 2010
Political Science and Government
Prosperiti Finance January 2015 - Present
Prosperiti Finance January 2015 - Present
Rogers Communications October 2012 - December 2014
Virgin Mobile Canada June 2011 - September 2012
Telus Mobility August 2008 - May 2011
Rogers Communications Inc January 2003 - August 2008
Sprint January 2003 - August 2008
Deloitte Consulting April 2000 - December 2002
Sierra Systems April 1999 - April 2000
Telus Mobility (Clearnet) September 1997 - April 1999
Skills
BSS, CRM, Information Technology, Finance, Business, Portfolio Management, Solution Architecture, PMP, PMO, Telecommunications, Software Development, ITIL, Strategy, Databases, Data Warehousing, Integration, Business Process, Business Analysis, SDLC, Project Portfolio..., Business Intelligence, Outsourcing, Requirements Gathering, Project Management, SOA, Vendor Management, Change Management, Governance, Management, Testing, Security, Project Planning, Wireless, Software Project..., Quality Assurance, Requirements Analysis
Education
Project Management Institute, Toronto 2007 — 2008
PMP, Project Management - PMBOK
Management Development Institute 1983 — 1986
Masters in Business Administration, Finance
Indian Institute of Technology, Delhi 1977 — 1979
M Tech, Integrated Electronics & Circuits - Elect Engg
Delhi University 1975 — 1977
M Sc, Electronics
Ontario Teachers Insurance Plan August 2013 - Present
Ontario Teachers Insurance Plan February 2013 - August 2013
Virgin Mobile Canada November 2012 - July 2013
Waterloo Region District School Board August 2012 - December 2012
RJ McCarthy LP July 2004 - October 2012
Randstad Engineering May 2012 - August 2012
Skills
Retail, Customer Service, Event Planning, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Social Networking, Research, Payroll, Public Speaking, Inventory Management, Time Management, Teamwork, Recruiting, HRIS, Data Entry, Employee Relations, Human Resources, Interviews, Sales, Training, Policy, Leadership, New Hire Orientations, Marketing
Education
Conestoga College 2010 — 2011
Post-Graduate Human Resources Management Certificate, 3.79
Brock University 2006 — 2009
Bachelor of Arts (B.A.) Political Science, Minor in History
Glenview Park Secondary School 2001 — 2005
Ontario Secondary School Diploma
Virgin Mobile Canada October 2013 - Present
High Road Communications December 2011 - September 2013
High Road Communications December 2010 - December 2011
High Road Communications August 2009 - December 2010
Humber College January 2009 - August 2009
LG Electronics January 2009 - May 2009
Skills
Public Relations, Media Relations, Strategic Communications, Corporate Communications, Crisis Communications, Social Media, Blogging, Integrated Marketing, Marketing, Internal Communications, Communications Planning, Press Releases, Social Media Measurement, Brand Management, Publicity, Marketing Communications
Education
Humber College 2009 — 2009
Post-Graduate Certificate, Public Relations
McMaster University 2004 — 2008
B.A. (Honours), Political Science
Answerplus January 2010 - Present
Thyssenkrupp Elevator Canada 2010 - Present
Kenilworth Publishing June 2007 - December 2009
Virgin Mobile Canada December 2006 - June 2007
TigerTel/UTR April 2004 - December 2006
Tigertel/UTR May 2004 - April 2005
Tigertel/UTR January 2002 - April 2005
Universal TeleResponse January 1999 - January 2002
Universal TeleResponse January 1995 - January 1999
Universal TeleResponse January 1992 - January 1995
Skills
Call Center, Inbound Marketing, Human Resources, Troubleshooting, Teamwork, Customer Experience, Telecommunications, Coaching, Team Leadership, Operations Management, Process Improvement, IVR, Leadership Development, Change Management, Performance Management, Team Building, Project Management, Strategic Planning, Business Strategy, Customer Satisfaction, Project Planning, Call Centers, Customer Service, Analysis, Account Management, CRM, Contact Centers, Management, Workforce Management, Leadership, Strategy, Recruiting, Business Development, Sales, Sales Operations, Training, Sales Process, Networking, Customer Retention, Time Management, Quality Assurance, Call Center Development, Forecasting, Outsourcing, Business Process, Vendor Management, Talent Management, Team Management, Wireless, Sales Management
Education
Ryerson University 1988 — 1991
Media Arts, Film, Photography
Ryerson University 1986 — 1989
Arts Diploma, Film; Photography, Semiotics, Art History, French
BealeArt 1986 — 1987
Fine Arts Program, Film and Photography Major; Film, Photography, Painting, Art History
Western University 1985 — 1986
Arts
Western University 1984 — 1985
Psychology; Philosophy, French, English Literature
Curated Content February 2014 - May 2014
Virgin Mobile Canada April 2011 - October 2011
University Health Network June 2010 - November 2010
Scott Thornley + Company August 2009 - June 2010
AXA Australia April 2007 - September 2008
Evolution Publishing June 2005 - December 2006
Sensis August 2004 - June 2005
Swan Publishing Ltd. October 2003 - June 2004
Commander Melbourne August 2001 - June 2003
Nintendo Australia December 1998 - August 2001
Skills
Advertising, Publishing, Editing, Social Media, Research, Management, Marketing Communications, Copywriting, Customer Service, Social Media Marketing, Proofreading, Corporate Communications, Newsletters, Journalism, Media Relations, Content Marketing, Internal & External..., Online Advertising, Press Releases, Marketing, Writing, Web Content
Education
RMIT University 2013 — 2014
Master of Communication, Communication and Media Studies
Deakin University 2011 — 2012
Bachelor of Arts, Media and communications, journalism
RMIT University 2005 — 2005
Certificate IV, Magazine Writing and Editing
Canadian Wireless Trade Show December 2010 - Present
Virgin Mobile Canada June 2009 - December 2010
Loblaw Companies Limited June 2007 - June 2009
Skills
Cross-functional Team..., Sales, Telecommunications, Marketing, Management, Retail, Sales Management, Product Marketing, Account Management, Product Management, New Business Development, Leadership, Wireless, Mobile Devices, B2B, Direct Sales, Strategic Partnerships, Selling, Mobile Marketing, Marketing Strategy, Customer Experience, Competitive Analysis, Sales Operations, Team Building, Start-ups, Strategy, Business Development, Public Relations, Copywriting, Technical Writing, Purchasing, Lead Generation, Product Development, Product Launch, International Sales, Customer Retention, Budgets, Mobile Communications, Mobile Technology, Digital Marketing, Market Planning, E-commerce, Sales Process, Brand Management, CRM, Marketing Management, Solution Selling, Direct Marketing, Channel Partners, Team Leadership
Education
University of Guelph 2004 — 2007
BBA Honours, Marketing
Humber College 2003 — 2007
Bachelor's Degree, Business Administration
University of Toronto 2009 — 2009
Retail Management and Merchandising
Tompkins Trust Company December 2014 - Present
Scotiabank March 2011 - August 2014
Virgin Mobile Canada September 2009 - September 2011
Youth Now Intervention Services January 2010 - March 2010
Skills
Time Management, Customer Service, Microsoft Word, Self-driven, Branch Banking, Customer Support, Statistics, Sales, Problem Solving, Case Studies
Education
Carleton University 2010 — 2014
Bachelor of Arts (B.A Honours), Sociology
Algonquin College of Applied Arts and Technology 2008 — 2010
Community and Justice Services
TEKsystems September 2015 - Present
TEKsystems July 2013 - Present
Future Shop July 2012 - May 2013
Randstad May 2012 - July 2012
Virgin Mobile Canada July 2011 - May 2012
Skills
Interpersonal Skill, Creativity, Group Dynamics, Perseverance, Situational Leadership, Work in A Fast Paced..., Social Networking, Social Sciences, Interviews, Microsoft Office, Sales, Customer Service, Teamwork, Leadership, Team Leadership, Customer Satisfaction, Telecommunications, Human Resources, Recruiting, Direct Sales, Training, Team Management, Information Technology, Agile Methodologies
Education
Concordia University 2010 — 2013
Bachelor of Arts (B.A.), Human Relations
Champlain College, Saint-Lambert, Qc. 2007 — 2009
Associate of Arts (A.A.), Film/Video/Communications
(Freelance) February 2014 - Present
Virgin Mobile Canada November 2011 - November 2013
Virgin Mobile Canada April 2011 - November 2011
Virgin Mobile Canada July 2010 - April 2011
Skills
Troubleshooting, Technical Support, Call Centers, Windows XP, Customer Service, TCP/IP, Team Leadership, Networking, Windows 7, DHCP, CRM, Help Desk Support
Education
George Brown College 2006 — 2008
(OCD) Ontario College Diploma, Computer Systems Technician (Networking)
Archbishop Romero Catholic Secondary School 2001 — 2005
(OSSD) Ontario Secondary School Diploma, Computer Technology/Computer Systems Technology
Actress / Filmmaker June 2010 - Present
Writer September 1998 - Present
Sony November 2014 - March 2015
Montreal Gazette October 2014 - January 2015
Virgin Mobile Canada July 2010 - July 2014
Lev Promotions June 2010 - July 2014
Microsoft November 2013 - January 2014
Short Film October 2013 - October 2013
My Guys September 2013 - September 2013
BODANDCHRISTENSEN April 2012 - April 2013
Skills
Improvisation, Comedy, Acting, Short Films, Art, Publicity, Dialects, Drama, Shakespeare, Plays, Voice Acting, Stage, Theatre, Performing Arts, Voice Over, Entertainment, Commercials, Film, Creative Writing, On-camera, Music, Musical Theatre, Improvisational Comedy, Music Videos, Character Actor, Television, Storytelling, Feature Films, Fundraising, Screenwriting, Sketch Comedy, Directing, Casting, Independent Film, Film Production, Festivals, Singing, Video Production, Producing, Dance, Writing, Documentaries, Modeling, Video
Education
Formation D'Acteurs R.I.D. Acting School 2014 — 2015
Semester Guaduation, Acting and Script Analysis, Professional
The Second City Training Centre 2009 — 2010
Humour, Improvisation
Humber College 2006 — 2006
Acting for Film and Television
Champlain Saint Lambert 2002 — 2004
Social Sciences & Psychology
VarageSale September 2015 - Present
Galapagos.FM May 2011 - Present
Vend February 2015 - June 2015
Aquent April 2011 - February 2015
The New Toronto June 2011 - October 2013
The New Halifax February 2011 - October 2013
Virgin Mobile Canada September 2009 - April 2011
Dance In A Box Productions February 2008 - April 2011
Skills
Technical Recruiting, Social Media, Account Management, Applicant Tracking..., Customer Service, Talent Acquisition, Recruiting, Marketing, CRM, Human Resources, Social Networking, Interviews, Training
Education
Dalhousie University 2004 — 2008
Bachelor of Arts (B.A.), Contemporary Studies and History
University of King's College, Halifax, Nova 2004 — 2008
Bachelor of Arts; Combined Honours, Contemporary Studies and History
Virgin Mobile Canada September 2012 - Present
The Kettle Society January 2014 - January 2014
Canadian Cancer Society April 2012 - April 2013
Skills
Customer Service, Social Media, Teamwork, Team Leadership, Time Management, Microsoft Excel, PowerPoint, Microsoft Office, Sales, Research, Public Speaking, Microsoft Word, Leadership, Customer Satisfaction, Strategic Planning, Higher Education, Editing, Job Coaching, Leadership Development, Analytics, Employee Engagement, New Hire Orientations, Social Networking, Training
Education
Simon Fraser University 2013 — 2015
Bachelor of Business Administration (BBA), Double Concentration in Human Resources and Marketing
Langara College 2010 — 2013
Commerce Diploma, Business/Commerce, General
Achievers December 2013 - Present
Achievers August 2012 - December 2013
Bell Mobility April 2011 - August 2012
Roadpost Inc. May 2008 - February 2011
Virgin Mobile Canada August 2006 - May 2008
Bell ExpressVu July 2005 - July 2006
Bell ExpressVu March 2003 - July 2005
Bell ExpressVu August 2000 - March 2003
Bell ExpressVu July 1999 - August 2000
Rogers Communications September 1998 - July 1999
Skills
Performance Management, Operations Management, Team Building, Change Management, Coaching, Process Optimization, Strategy Development, Team Leadership, Quality Assurance, Call Center, Telecommunications, Customer Experience, Customer Satisfaction, Process Improvement, People Management, IVR, Customer Service, Problem Solving, Employee Engagement, Business Process, Analytics, Customer Relations, Employee Relations, HR Generalist, Management, Analysis, Business Analysis, Business Process..., Call Centers, Contact Centers, Cross-functional Team..., Customer Retention, Product Management, Program Management, Project Management, Project Planning, Recruiting, Service Delivery, Strategic Planning, Team Management, Time Management, Training, Vendor Management
Education
Durham College 1990 — 1993
Honours Diploma, Business Administration - Marketing Major
Eastdale Collegiate & Vocational Institute 1985 — 1989
OSSD
JetBlue Airways September 2015 - Present
CauseForce July 2014 - Present
DANICA Makeup & Lashes September 2013 - Present
Adecco Employment Services 2013 - 2014
Alternacare Inc. 2012 - 2013
FOCUS Highschool October 2012 - December 2012
Virgin Mobile Canada May 2011 - May 2012
Magnolia silver Jewellery Group 2010 - 2011
Danier Leather August 2009 - November 2010
Sears Canada April 2007 - August 2008
Skills
Teamwork, Customer Service, Interviewing Skills, Interpersonal..., People Skills, Human Relations, Visual Merchandising, Recruiting, Interpersonal..., Customer Relations, Organizational..., Organizational..., Microsoft Office, Interviews, Listening Skills, MS Office Suite, SEO, Program Facilitation, Problem Solving, Multi Tasking, Multilingual, Organization, Beauty Industry, Makeup Artistry, Eyelash Extensions, Cosmetology, Fashion, Retail, Retail Sales, Merchandising
Education
Xtreme Lashes® Canada
Eyelash Extensions - Training and Certification
Académie Édith Serei 2013 — 2014
Certificate, Makeup Artistry and Psychofigurism
Concordia University 2009 — 2012
B.A., Major in Human Relations
Dawson College 2004 — 2008
D.E.C. (CEGEP Diploma), Social Sciences
The Home Depot Canada August 2011 - December 2014
Virgin Gaming September 2010 - June 2011
Virgin Mobile Canada September 2008 - September 2010
Skills
Customer Experience, Digital Marketing, Social Media Marketing, Event Planning, Sponsorship, Customer Retention, Strategy, Team Leadership, Management, Corporate Communications, Leadership, Acting, Dance, Performing Arts, Plays, Film
Education
George Brown College 2015 — 2015
Human Resources Management
Carleton University 2003 — 2008
Bachelor, Economics
AquaTerra Corporation April 2014 - Present
AquaTerra Corporation April 2012 - April 2014
Vidéotron May 2011 - April 2012
Virgin Mobile Canada 2010 - 2011
Skills
Customer Service, Customer Satisfaction, Sales, Coaching, Customer Relations, Direct Sales, Training, Teamwork, Customer Retention, Microsoft Office, Sales Support Tools, Microsoft CRM, Leadership
Education
Dawson College 2009 — 2010
Business/Commerce, General
Virgin Mobile Canada February 2012 - Present
RONA May 2010 - February 2012
The Underground, University of Toronto August 2010 - August 2011
Rogers Television (Rogers Communications Inc August 2009 - August 2010
Coast Mountain Sports (Forzani Group) September 2008 - September 2009
Coast Mountain Sports (Forzani Group Inc January 2005 - September 2008
Skills
Creative Writing, Photoshop, Social Media Marketing, Critical Thinking, Marketing Communications, Email Marketing, Social Media, Copywriting, Advertising, Time Management, Team Building, Employee Engagement, Creative Strategy, Creative Solutions, Creative Direction, Experience Design, Brand Awareness
Education
University of Toronto 2006 — 2011
Honours Bachelor of Arts with High Distinction, English, Philosophy, Anthropology, Cinema
Humber College 2012 — 2012
Writing for Television and Film
Scotiabank October 2014 - Present
Scotiabank October 2013 - Present
Concordia University September 2008 - September 2012
Concordia University June 2009 - September 2009
Virgin Mobile Canada September 2005 - September 2009
Skills
Matlab, Statistics, Monte Carlo Simulation, SAS, R, Research, Mathematica, Quantitative Analytics, Quantitative Finance, LaTeX, Mathematical Modeling, Statistical Modeling, Numerical Analysis, Maple, Data Mining, Fortran, VBA, Applied Mathematics, Management, Operations Research, SAS programming, Stochastic Calculus, Analysis, Probability, Leadership, Optimization, Financial Modeling, Time Series Analysis, University Teaching, Econometrics, C++, Probability Theory, Algorithms, Stata, Machine Learning, Stochastic Processes, Training, Pattern Recognition, Eviews, Calculus, Linear Programming, Numerical Simulation, Econometric Modeling, CPLEX, Neural Networks, Access, Mathematical Programming, Signal Processing, Linear Algebra, Artificial Intelligence
Education
Concordia University 2010 — 2012
Master's degree, FINANCIAL MATHEMATICS
Concordia University 2009 — 2010
Minor, ANALYTICAL ECONOMICS
Concordia University 2006 — 2010
Bachelor's degree, PURE AND APPLIED MATHEMATICS
Sony Mobile Communications June 2015 - Present
Virgin Mobile Canada July 2013 - Present
Boathouse November 2010 - May 2014
Conestoga Connected September 2012 - April 2014
Conestoga Connected January 2013 - April 2013
Zehrs Markets August 2009 - February 2011
Skills
Advertising, Social Media Marketing, Visual Merchandising, Social Media, Brand Development, Retail, Brand Management, Merchandising, Sales, Fashion, Digital Photography
Education
Conestoga College 2011 — 2013
Broadcast Television Diploma
Ryerson University 2010 — 2010
Continuing Education
MultiView July 2014 - Present
Serious Business Group August 2011 - Present
Match Marketing Group January 2009 - December 2012
Best Buy Canada July 2010 - August 2010
Direct Energy May 2009 - August 2009
Virgin Mobile Canada September 2007 - November 2008
Skills
Market Research, Research, Social Media, Social Media Marketing, Teamwork, Marketing, Microsoft Office, PowerPoint, Microsoft Excel, Android, Event Planning, Business Strategy, Mobile Applications, Technology Product..., Marketing Communications, Marketing Strategy, Customer Service, Team Leadership, Advertising, Online Marketing, Project Management
Education
Carleton University 2008 — 2013
Honours Bachelor of Commerce (B.Com.), Marketing and Psychology
TD Asset Management August 2015 - Present
Virgin Mobile Canada October 2007 - June 2015
F&G Canada 2004 - 2006
Skills
Art Direction, Video Production, Project Management, Illustrator, Flash, Flash Animation, Photoshop, Video Editing, Dreamweaver, Video, Motion Graphics, User Interface Design, Pre-press, InDesign, Final Cut Pro, Premiere, DSLR, Advertising, Microsoft Office, iMovie, Digital Marketing, Digital Photography, Brand Development, Graphic Design, Photography
Education
George Brown College 2004 — 2007
Graphic Design/New Media
Xentrax Contact Centre Solutions 2015 - Present
SENSUS Communication Solutions Inc. 2011 - 2015
Virgin Mobile Canada 2007 - 2010
Skills
Video Conferencing, VoIP, Unified Communications, Telephony, Headsets, Recording, Quality Control, Call Center, Training, IP PBX, Analog, SMS, Enterprise..., PRI, PBX, ShoreTel, NICE Call Recording, Jabra, Plantronics, Polycom, LifeSize Video..., Nortel, Avaya phones, Account Management, Direct Sales, Telecommunications, Solution Selling, Call Centers, Sales, Channel Partners, Managed Services, Business Development, CRM
Education
HEC Montreal
Marketing Management
Elite Innovative Solutions, Inc. March 2014 - Present
Bell Mobility November 2013 - October 2014
Virgin Mobile Canada December 2010 - February 2013
INDUS SYSTEMS October 2008 - November 2010
Parmalat Canada 2005 - 2008
Skills
Active Directory, VMware, Technical Support, ITIL, Solution Architecture, Windows Server, Project Management, Integration, System Administration, Salesforce.com, Cloud Computing, SaaS, CRM, Non-profit Consulting, Requirements Analysis, SDLC, Business Analysis
Education
Seneca College of Applied Arts and Technology 2002 — 2005
Computer Engineering Techonology (CET), Computer Engineering
Sri Sarada Junior and Degree College for Women 1998 — 2001
Bachelor's Degree, Computer Applications - BCA
Virgin Mobile Canada August 2014 - Present
TELUS November 2010 - May 2014
Best Buy Canada March 2009 - November 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Bluefield Highschool 2002 — 2005
Carleton University
Bachelor's degree, Psychology
Virgin Mobile Canada December 2014 - February 2015
WIND Mobile June 2014 - November 2014
Mobilicity August 2013 - May 2014
Mobilicity April 2012 - July 2013
Northern Reflections February 2010 - November 2011
Ontario Heritage Trust June 2008 - September 2008
Skills
Leadership Development, Self-driven, Team Leadership, Problem Solving, Empathy, Critical Thinking, Strategic Planning, Hands-on Training, Writing, Sales Management, Sales Operations, Team Management
Education
Carleton University 2007 — 2011
Bachelor of Arts (B.A.), History, Honours
South Grenville District High School 2003 — 2007
Perkins+Will February 2015 - Present
Perkins+Will May 2014 - January 2015
Black & McDonald Limited January 2013 - May 2014
The Law Society of Upper Canada February 2009 - July 2012
Virgin Mobile Canada May 2008 - January 2009
Skills
Compensation, Employment Law, Administration, Outlook, Interviewing, Performance Management, Data Analysis, Interviews, Employee Relations, Employee Benefits, HRIS Database Management, HRIS Implementation, Employee Surveys, Total Rewards, HRIS, Deferred Compensation, Policy, Onboarding, Recruiting, Payroll, New Hire Orientations, Human Resources, Training, Succession Planning, Compensation & Benefit, Hiring, Employee Training, System Administration, Management, Coaching, Benefits Administration, Budgets, Time Management, Change Management, IT Recruitment, Policy Analysis, Environmental Awareness, Health Insurance, Wellness, Budget Process, Employee Engagement, Employee Management, Performance Improvement, Key Performance..., Career Development, succe, Management Coaching, Personnel Management, Talent Management, HR Policies
Education
George Brown College 2007 — 2010
Human Resources Management, Human Resources Management/Personnel Administration, General
Microsoft 2015 - Present
KOSHAWA Labs May 2014 - Present
Toronto 2015 Pan/Parapan American Games Organizing Committee 2015 - 2015
EPTISA Group 2012 - 2014
Executive IT Services (EXIT) April 2008 - October 2012
Virgin Mobile Canada 2007 - 2008
University of Windsor 1999 - 2000
Skills
Project Management, Mobile Technology, Leadership, Information Technology, Mobile Application..., Strategy & Execution, Technology Integration, Strategic Planning, Mobile Application..., Digital Analytics, Process Improvement and..., Digital Intelligence, Scrum, Project Portfolio..., Business Strategy, Business Analysis, SDLC, Requirements Analysis, Requirements Gathering, Mobile Applications, Global Leadership, Process Improvement, Global Business..., Start-ups, Cross-functional Team..., Change Management, Project Planning, Capital Project Planning, New Business Development, Risk Management, Business Process..., Team Leadership, Resource Management, Financial Reporting, Product Development, Management Consulting, Leadership Development, Management, Strategy, CRM, Consulting, Business Development, Business Intelligence, Forecasting, Cross Cultural...
Education
Ryerson University
BComm - Business IT Management; Marketing and History
Seneca College of Applied Arts and Technology
Computer Networking and Technical Support
University of Windsor
Computer Science
Rogers Communications March 2015 - Present
TD Bank Group July 2011 - Present
TD March 2014 - June 2014
Research In Motion June 2007 - September 2011
Scotiabank November 2009 - June 2010
Rogers Communications Inc. February 2007 - May 2007
Wellnx Life Sceinces Inc. April 2006 - January 2007
Subaru June 2005 - March 2006
Virgin Mobile Canada January 2005 - June 2005
KiSS 92.5, Z103.5, Flow 93.5, CHFI, 680 News, Corus Entertainment 1997 - 2004
Skills
Copywriting, Web Content Management, Content Strategy, User Experience, Optimizations, Radio Broadcasting, Radio Advertising, Voice Over, Social Media, Writing, Creative Work, Creative Direction, Internal Communications, SEO, Editing, Marketing, Marketing Strategy, Publishing, Proofreading, Web Content, Radio, Digital Media, Content Management
Education
York University
Anthropology
Seneca College of Applied Arts and Technology 1995 — 1997
Broadcasting
York Mills Collegiate
York Mills Collegiate
York Mills Collegiate
Virgin Mobile Canada January 2015 - Present
Virgin Mobile Canada October 2014 - January 2015
RBC July 2012 - October 2014
Freelancer March 2012 - June 2014
Faulhaber PR December 2011 - March 2012
DW Communications September 2011 - December 2011
Skills
Writing Skills, Attention To Detail, Press Releases, Press Kits, Press Materials, Able To Multi-task, Meeting Deadlines, Event Planning, Media Relations, Social Media Outreach, Social Media Monitoring, Social Media, Strategic Planning, Strategic Communications, Media Monitoring, Media Lists, Constant Contact, Filemaker Pro, Results Oriented, Problem Solving, Microsoft Office
Education
Humber College 2014 — 2014
Marketing Management Postgraduate Certificate
Carleton University 2007 — 2011
Bachelor of Arts (BA), Communication and Media Studies
Great-West Life January 2015 - Present
Virgin Mobile Canada January 2014 - January 2015
Bell December 2012 - January 2014
Virgin Mobile Canada June 2011 - December 2012
Bell Mobility July 2010 - June 2011
Bell Canada February 2009 - June 2010
Bell November 2005 - February 2009
Compusmart Solutions 1998 - 2005
Skills
Customer Experience, Customer Service, Retail, Accountability, Sales Management, Hiring, Coaching, Inventory Management, Wireless, Time Management, Team Building, Performance Management, Team Management, POS, Problem Solving, Team Leadership, Scheduling, Teamwork, Customer Satisfaction, Negotiation, New Business Development, Recruiting, Sales, Selling
Education
Concordia University 2005 — 2011
BA, Political Science
Virgin Mobile Canada November 2013 - Present
STERIMAX INC. September 2014 - December 2014
General Hospital No. 7 September 2012 - April 2013
Skills
Regulatory Affairs, Drug Safety, Pharmacovigilance, Regulatory Submissions, Quality Management, Customer Service, Hospitals, Research, Quality Assurance, Healthcare, Public Speaking, Cross-functional Team..., Product Development, Leadership, Teamwork, GMP
Education
Seneca College of Applied Arts and Technology 2014 — 2015
Regulatory Affairs & Quality Operations Co-op
Seneca College of Applied Arts and Technology 2013 — 2014
Clinical Research
First Moscow State Medical University named after I.M. Sechenov 2006 — 2012
Doctor of Medicine (MD)
Rexquist Group Inc. December 2012 - Present
The Canadian Depository for Securities Limited (CDS) August 2011 - December 2012
Virgin Mobile Canada November 2010 - July 2011
Mahindra Satyam 2006 - 2010
Skills
PeopleSoft, PeopleTools, PeopleCode, Requirements Gathering, SDLC, SQR, Crystal Reports, XML Publisher, PeopleSoft Financial, SSIS, Production Support, SAP BPC, PL/SQL, Microsoft SSIS, Data Migration, ERP, Requirements Analysis, Oracle, Data Warehousing, Peoplesoft FSCM, Integration, Integration Broker, XML Integration, XML
Education
Punjab Technical University 2003 — 2006
Bachelor of Technology (B.Tech.), Information Technology
Thapar Polytechnic,Patiala 2000 — 2003
3 Yr Diploma in Computer Engineering, Computer Science
CBRE May 2011 - Present
iTMethods Inc. November 2007 - March 2011
Virgin Mobile Canada January 2005 - November 2007
CIBC January 2003 - December 2005
RIM January 2000 - December 2002
AMD January 1997 - December 2000
Skills
SharePoint, Office Management, Leadership, Process Improvement, Management, Vendor Management, Project Management, Time Management, Software Documentation, Invoicing, Budgets, Microsoft Office
Education
Durham College 1988 — 1991
Business Administration
Critical Mass October 2013 - Present
MacLaren McCann April 2013 - October 2013
MacLaren McCann April 2012 - October 2013
Virgin Mobile Canada March 2011 - April 2012
Sonic Boom Creative Media June 2009 - February 2011
Kaboose Inc. March 2009 - May 2009
Element 42 July 2006 - March 2009
Skills
jQuery, Cross-browser..., JavaScript, ASP.NET, C#, iOS development, User Experience, Front-end, HTML 5, User Interface Design, CSS, CSS3, OpenFrameworks, C++, Web Development, HTML, XHTML, User Interface, Node.js
Education
Concordia University 2003 — 2007
B.A., Political Science
Looking for opportunity October 2013 - Present
Virgin Mobile Canada April 2007 - December 2010
Bell Distribution Inc. April 2004 - March 2007
Bell Mobility February 1995 - March 2004
Skills
Revenue Assurance, Billing Systems, Telecommunications, Vendor Management, Provisioning, Solution Architecture, SDLC, User Acceptance Testing, CRM, Requirements Analysis, Wireless, Integration, Service Delivery, Mobile Devices, Project Delivery, PMP, Call Centers, Customer Experience, Business Analysis, PMO, System Deployment
Education
Ryerson University 1973 — 1975
Business, Accounting, Economics
Lawrence Park Collegiate Institute 1969 — 1974
High School Honours Diploma, General Studies
Bell June 2015 - Present
Bell January 2013 - Present
Virgin Mobile Canada March 2009 - January 2013
Calendar Club October 2009 - January 2010
Spirit Halloween July 2009 - October 2009
Skills
Retail, Telecommunications, Telephony, Technology, Customer Experience, Mechanics, Management, Sales Management, Sales, Direct Sales, Cash Management, Floor Management, Team Leadership, Customer Service, Time Management, Retail Sales, Teamwork, Social Media, Customer Satisfaction
Education
everest college ottawa 2010 — 2011
Diploma, Dental Assisting/Assistant
Algonquin College of Applied Arts and Technology
Business, Management, Marketing, and Related Support Services
The Mobile Shop June 2015 - Present
The Source June 2014 - Present
Best Buy Canada December 2012 - Present
BC Liquor Distribution Branch July 2012 - December 2012
Virgin Mobile Canada November 2011 - July 2012
Skills
Big Box, Retail, Store Management, Loss Prevention, Retail Sales, Planograms, Merchandising, Customer Experience, Visual Merchandising, Consumer Electronics, POS, Customer Service, Customer Satisfaction, Mobile Devices, Sales, Time Management
Education
Kwantlen University College 2010 — 2012
Marketing/Marketing Management
Bonnie Staring January 2005 - Present
Virgin Mobile Canada August 2014 - February 2015
Rogers Content Solutions July 2008 - February 2014
Elevate Magazine 2005 - 2014
Tourism Toronto 2004 - 2006
ICE 1997 - 2001
Skills
Writing, Proofreading, Fact-checking, Editing, Copywriting, Content Development, Newsletters, Journalism, Blogging, Content Strategy, Press Releases, Freelance Writing, Corporate Communications, Marketing Communications, Web Content, Workshops, Copy Editing, Magazines, Creative Writing, Brochures, Publications, Publishing, Books, Content Management, Fiction, Contests, Novels, Fiction Writing, Feature Articles, Online Journalism, Marketing Copy, Newspapers, Web Content Management
Education
Humber College 2002 — 2003
Comedy Writing and Performance
Seneca College of Applied Arts and Technology 1988 — 1990
Creative Advertising & Broadcasting Diploma, Copywriting
Rogers Communications October 2013 - January 2014
KORE M2M Systems Group Inc. April 2012 - August 2013
Rogers Communications May 2011 - February 2012
Virgin Mobile Canada October 2008 - April 2011
Sigma Systems June 2008 - September 2008
Bell Canada January 2005 - May 2008
Bell Mobility June 2002 - December 2004
Bell Canada June 1998 - May 2002
Education
McMaster University 1994 — 1998
DEGREE IN HONOURS BACHELOR OF COMMERCE (BUSINESS)
University of Ottawa / Université d'Ottawa 2000 — 2000
ADVANCED CERTIFICATE IN PROJECT MANAGEMENT
The George Washington University - School of Business 2000 — 2000
MASTERS CERTIFICATE IN PROJECT MANAGEMENT
McKesson Canada March 2014 - Present
Groupe Pharmacie Jean Coutu April 2012 - Present
SOS Tutoring February 2014 - August 2014
Concordia University September 2012 - April 2013
Concordia University - fORGione Chemistry and Medicinal Chemistry Research Group May 2012 - August 2012
Virgin Mobile Canada June 2010 - September 2011
Best Buy Canada April 2008 - September 2009
Sears Canada June 2008 - September 2008
A.B.C. Inc. June 2005 - May 2007
Skills
Military Experience, Military Leadership, First Aid, Online Marketing, Marketing Strategy, Team Leadership, Leadership Development, Cross-functional Team..., Logistics Management, Laboratory Research, Laboratory Experience, Laboratory Techniques, Laboratory Analysis, Report Writing, Speech Writing, Public Speaking, Conference Speaking, Event Planning, Event Management, Event Marketing, Employee Counseling, Student Counseling, Humanitarian Affairs, Human Rights, Laboratory, NMR spectroscopy, Gas Chromatography, Organic Chemistry, Synthetic Organic..., Sales Presentations, Teamwork, Sales, NMR, Customer Service, HPLC, PowerPoint, Time Management
Education
Concordia University 2015 — 2017
Graduate Diploma Business Administration, Business, Management, Marketing, and Related Support Services
Concordia University 2009 — 2012
BSc, Biochemistry
CEGEP - John Abbott College 2006 — 2009
DEC, Science
Tbooth wireless January 2015 - Present
Target January 2013 - February 2014
Virgin Mobile Canada December 2012 - January 2013
LIDS Sports Group June 2011 - October 2012
Skills
Strategic Planning, Project Management, Business Strategy, New Business Development, Customer Service, Team Leadership, Negotiation, Marketing Strategy, Project Planning, Microsoft Office, Sales Management, Budgets, Retail, Time Management, Leadership, Sales
Education
Seneca College of Applied Arts and Technology 2012 — 2015
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations
Brebeuf College 2004 — 2008
Virgin Mobile Canada April 2015 - Present
Freelance Design August 2007 - Present
Bell September 2014 - April 2015
Bell February 2014 - September 2014
Virgin Mobile Canada September 2013 - February 2014
The Sequence Group August 2008 - July 2010
Skills
Photoshop, After Effects, InDesign, Project Management, Graphic Design, Adobe Creative Suite, Photography, Animation, Premiere, Web Design, Motion Graphics, Creative Problem Solving, Interaction Design, Advertising, Illustration, Social Media, Art Direction, Film
Education
Ivey Business School at Western University
Bachelor's Degree, Honours Business Administration (HBA)
Vancouver Film School
Diploma with Honors in Digital Design, Motion Design, Print Design, Interactive Design
Western University
Social Sciences
Pan Pacific Pet July 2015 - Present
Appenze Technologies April 2014 - Present
Blue Sky Booking November 2014 - February 2015
Arbutus Roofing & Drains Ltd. March 2012 - March 2014
Walk Light Media January 2012 - March 2012
Virgin Mobile Canada May 2009 - May 2010
Bell March 2008 - April 2009
Skills
iOS development, Objective-C, Swift, Web Development, C#, .NET, ASP.NET MVC, Entity Framework, LINQ, jQuery, HTML + CSS, SQL, JavaScript, JSON, Bash, Git, Python, WordPress, Ruby, C, Linux, MySQL, PHP, Windows Server, Network Administration, Project Management, HTML, SEO, Scrum, Agile Methodologies
Education
Lighthouse Labs 2015 — 2015
Diploma, iOS Development
British Columbia Institute of Technology / BCIT 2010 — 2019
Stuff
British Columbia Institute of Technology 2010 — 2019
Stuff
British Columbia Institute of Technology 2010 — 2019
Stuff
Ryerson University June 2013 - Present
Higher Technology Solutions 2010 - Present
Ryerson University January 2009 - June 2013
Workers Safety and Insurance Board October 2008 - January 2009
Virgin Mobile Canada June 2006 - April 2008
Oracle March 2001 - May 2006
Peoplesoft 2001 - 2006
Skills
PMP, PeopleTools, PeopleSoft, Integration, PeopleSoft CRM, Business Requirements, Requirements Gathering, ERP, Software Implementation, SDLC, Testing, Software Development, PeopleCode, Solution Architecture, Project Delivery, Business Analysis, Higher Education, Application Development, Project Planning, Project Estimation, Effort Estimation, Leadership, Staff Mentoring, Leading People, Pentaho, Business Intelligence
Education
Ryerson University 2015 — 2017
Certificate in Data Analytics, Big Data, and Predictive Analytics
Ryerson University 2011 — 2012
Professional Achievement in Management
University of Toronto 2007 — 2008
PMP Certification
Information Technology Institute 1997 — 1998
Post-Graduate Diploma in Applied Information Technology (AIT)
The University of Western Ontario 1993 — 1997
Bachelor of Arts
Virgin Mobile Canada December 2007 - Present
Virgin Mobile Canada June 2005 - Present
Virgin Mobile Canada March 2007 - December 2007
Virgin Mobile UK August 2000 - June 2005
Securicor Information Systems July 1998 - August 2000
Institute of Hydrology June 1996 - September 1997
Skills
IT Management, Solution Architecture, PMP, Telecommunications, Linux, Data Center, Architecture, Virtualization, ITIL, Data Warehousing, Oracle RAC, Weblogic, PeopleSoft, VMware, SAN, High Availability..., OCP, Service Delivery, SDLC, Vendor Management, Integration, Project Delivery, Incident Management, CRM, Visio, Software Project..., Software Development, Databases, Enterprise Architecture
Education
Oxford Brookes University 1994 — 1998
BSC Hons - Computer Science
Oxford Brookes University 1993 — 1994
Engineering
Virgin Mobile Canada March 2011 - Present
Virgin Mobile Canada December 2009 - March 2011
Virgin Mobile Canada November 2008 - November 2009
World Journal 2005 - 2006
Swire Coca-Cola Beverage Ltd 2003 - 2005
Skills
Marketing Strategy, Competitive Analysis, Segmentation, Marketing Communications, Market Research, Market Analysis, Customer Insight, Business Strategy, Integrated Marketing, Strategy, Product Management, Marketing, Strategic Planning, Customer Experience, Marketing Research, Market Planning, Pricing Strategy, Product Marketing, Brand Management, Cross-functional Team...
Education
York University - Schulich School of Business 2006 — 2008
MBA
National Chengchi University
BA
Willson International June 2015 - Present
ALLAN CRAWFORD ASSOCIATES LTD. September 2012 - May 2015
Integrys Ltd September 2012 - May 2015
Creative Memories January 2003 - June 2014
Virgin Mobile Canada February 2011 - September 2012
R.C. Purdy's Chocolates November 2009 - February 2011
Mark's Work Wearhouse November 2009 - December 2010
PLASP February 2002 - November 2009
Toys 'R' Us October 1999 - January 2002
Skills
Customer Service, Sales, Microsoft Excel, Event Planning, Microsoft Office, Accounting, Financial Analysis, Sales Management, Scrapbooking, Digital Scrapbooking, Accounts Payable, Inventory Management, Microsoft Dynamics, Invoicing, Prezi, Negotiation, Collaborative Problem..., Journal Entries, General Ledger, Teamwork, Account Reconciliation, Accounts Receivable, Punctuation
Education
Sheridan College 2010 — 2013
Diploma
Sheridan College 2009 — 2010
Sheridan College 2000 — 2002
Highschool 1995 — 2000
Diploma
Nipissing University
Bachelor of Commerce (BCom)
In Genius Solutions Inc October 2013 - April 2014
Grey Power September 2011 - August 2013
Sundraiya Consulting Group Inc. March 2009 - September 2011
Virgin Mobile Canada April 2010 - August 2010
Resolve Corporation August 2007 - February 2009
Tranworks (Technion Communication) April 2006 - August 2007
Teleperformance Canada December 2004 - April 2005
Telespectrum Worldwide Inc October 1995 - April 2004
Webhelp.com August 2000 - October 2000
Oakland Crusaders Drum & Bugle Corps October 1990 - October 1995
Skills
Call Center, Business Management, Vendor Management, Contact Centre, Strategic Planning, Planning, Workforce Management, Customer Service, Account Management, Employee Relations, Billing, BPO, Process Improvement, Change Management, Process Engineering, Customer Experience, Outsourcing, Performance Management, Operations Management, Coaching, Customer Satisfaction, Customer Relations, Forecasting, Team Building, Mentoring, Business Strategy, Telecommunications, Sales Management, Hiring, Program Management, Budgeting, Start-ups, Contract Negotiation, Negotiation, Business Analysis, Avaya, Scheduling, Business Process, Leadership Development, People Management, Employee Engagement, B2B, Business Planning, Problem Solving, Analysis, Business Intelligence, Non-profits, Fundraising, Outbound, Inbound
Education
Ryerson University
Human Resource Management
University of Toronto
Arts & Science
Virgin Mobile Canada January 2009 - Present
Virgin Mobile January 2008 - Present
Metamachines Inc October 2003 - Present
Virgin Mobile Canada 2008 - December 2009
Rogers Communications Inc 2007 - 2008
Sunlife Financial 2005 - 2007
Skills
Requirements Analysis, Telecommunications, PMP, SDLC, Software Project..., Vendor Management, Unix, Agile Methodologies, Java, System Deployment, MS Project, Project Planning, SQL, Enterprise Architecture, Integration, PMO, Project Management, Project Portfolio..., Software Development, Business Analysis, Solution Architecture, Visio
Education
York University - Schulich School of Business 2008 — 2008
Master in Project Management, Project Management
1986 — 1991
master, Engineering
High School
High School
Workopolis 2012 - 2014
Xplornet Communications 2009 - 2012
Virgin Mobile Canada 2005 - 2009
Right To Play January 2005 - November 2005
Sony of Canada 1996 - 2005
Digital Equipment Corporation 1988 - 1996
Clarkson Gordon 1982 - 1988
Skills
Financial Analysis, Forecasting, Budgets, Financial Reporting, Process Improvement, Business Strategy, Strategic Financial..., Finance, Accounting, Strategic Planning, Sarbanes-Oxley Act, Team Building, Financial Accounting, Analysis, Business Analysis, Accounts Receivable, Microsoft Excel, Competitive Analysis, Business Planning, Negotiation, Account Reconciliation, Leadership, Team Leadership, Strategy, Business Process, Business Process..., Vendor Management, Telecommunications, Auditing, Change Management, Business Intelligence
Education
Institute of Chartered Accountants of Ontario 1986 — 1986
CA
King's University College 1978 — 1982
BA, Economics
Kama Entertainment September 2009 - Present
Sportchek March 2012 - September 2013
Humber College May 2013 - June 2013
Coconut Bay Beach Resort & Spa December 2011 - December 2011
Virgin Mobile Canada April 2008 - October 2010
Federation of Students 2008 - 2009
MLSE June 2007 - August 2008
Epitome Pictures June 2006 - December 2006
Skills
Social Media Marketing, Social Media, Advertising, Marketing Strategy, Customer Service, Event Planning, Event Management, Teamwork, Time Management, Social Networking, Marketing, Leadership, Public Relations, Marketing Communications, Online Marketing, Sales, Sponsorship, Team Leadership, Business Development
Education
Conestoga College 2009 — 2012
Visual Merchandising Arts
Ursula Franklin Academy 2002 — 2006
Bell December 2011 - Present
Toyota Canada Inc. September 2011 - November 2011
Virgin Mobile Canada June 2007 - September 2011
Grupo Quanam - Mexico October 2005 - May 2007
SAT Project October 2005 - May 2007
Profuturo AFP - External Consultant May 2004 - September 2005
BellSouth - Peru May 2002 - May 2004
Skills
Business Analysis, Business Intelligence, Business Process, CRM, Change Management, Data Warehousing, Databases, ERP, Enterprise Architecture, Human Resources, Integration, Oracle, PL/SQL, PeopleCode, PeopleSoft, PeopleTools, Requirements Analysis, SDLC, SQL, SQR, Software Development, Software Project..., Solution Architecture, Telecommunications, Unix, User Acceptance Testing, Visio
Education
University of Waterloo 2011 — 2013
Master, Management Sciences
Pontificia Universidad Católica del Perú 1997 — 2002
Computer Engineering
Canadian Tire September 2013 - December 2014
Virgin Mobile Canada September 2010 - August 2013
Earth Rangers 2009 - September 2010
Metroland 2005 - 2008
Skills
Front-end Development, User Interface, PHP, jQuery, HTML, CSS, SQL, .NET, Flash, ActionScript, JavaScript, Photoshop, Photography, CMS, Front-end, HTML 5
Education
British Columbia Institute of Technology / BCIT 1998 — 2000
Diploma, Computer Technology/Computer Systems Technology
Vancouver Community College 1995 — 1995
Diploma, Macintosh Multimedia Technology
Procom October 2014 - August 2015
Ontario Ministry of Government Services January 2013 - November 2013
Johnson & Johnson Health Care Systems Inc. September 2011 - April 2012
ADP January 2011 - September 2011
American Express January 2008 - December 2010
Sun Life Financial &York University September 2006 - December 2007
Virgin Mobile Canada January 2006 - August 2006
Legal Aid Ontario October 2004 - January 2006
Supreme Custom Built Shutters July 2002 - September 2004
Rogers Communications June 2000 - July 2002
Skills
Requirements Gathering, PeopleSoft, Business Analysis, Vendor Management, SDLC, Integration, Payroll, Project Delivery, Requirements Analysis, Testing, Business Intelligence, Management, Team Leadership, Business Process..., Software Project..., Business Process
Education
Seneca College of Applied Arts and Technology 1986 — 1989
Armstrong Partnership November 2012 - Present
Redmond Group of Companies 2005 - November 2012
Disha Inc 2009 - 2012
Virgin Mobile Canada 2004 - 2005
Jonic International 1999 - 2004
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Outlook, Research, Microsoft Word, Event Management, Administrative..., Social Media, Budgets, Investments, Event Planning, Office Management, Asset Managment, Travel Arrangements, Marketing Strategy, Fundraising, Management, Marketing, Marketing Communications, Time Management
Education
Ryerson University 2012 — 2013
Project Management, Project Management
Bell Mobilty November 2012 - Present
Bell Mobility February 2011 - October 2012
Virgin Mobile Canada 2010 - 2011
Bell Mobility 2009 - 2009
Bell Canada May 2005 - December 2008
Skills
Telecommunications, Wireless, LTE, Mobile Devices, Customer Experience, Business Analysis, Cross-functional Team..., Business Strategy, Customer Retention, Strategy, Competitive Analysis, New Business Development, Marketing Strategy, Account Management, Team Building, Sales Management, Leadership, Product Management, Solution Selling, Project Planning
Education
McMaster University 1999 — 2002
MBA, Strategic Marketing and Management of Innovation and New Technology
McMaster University 1995 — 1999
Hon. B.A, Geography
Sony of Canada Ltd. March 2014 - Present
Sameday Worldwide January 2012 - February 2014
LoyaltyOne Inc. January 2009 - June 2010
Virgin Mobile Canada February 2007 - January 2009
Skills
Market Planning, Customer Relations, Event Planning, Marketing Communications, Salesforce Training, Branding Initiatives, Collaborative Problem..., Cross-functional Team..., Marketing Strategy, Leadership, Business Development, Marketing, Account Management, B2B, Management, Training, CRM
Education
Wilfrid Laurier University 2010 — 2011
Masters of Business Administration, Brand Marketing & Communications
McGill University 2002 — 2006
Bachelor of Arts, Sociology
Orbit Group Partners July 2014 - Present
Small business May 2006 - Present
Virgin Mobile Canada May 2012 - June 2014
GlaxoSmithKline August 2011 - May 2012
United Synagoue Day School May 2009 - September 2009
Skills
GSM, TCP/IP, BMC Remedy, asp.net, IIS, SQL Server, Tableau, Omniture, Google Analytics, Tortoise SVN, Linux, HTML, Analytics Canvas, HP Openview, Control M, Toad, Citrix, Oracle CRM, PeopleSoft, CGI, System Administration, Web Marketing, Troubleshooting, ASP.NET, Network Administration, Computer Hardware, Software Documentation, Analytics, Oracle, XP, Microsoft SQL Server, Telecommunications, Problem Management, Web Applications, Web Development, Operating Systems, Visio, Active Directory, SharePoint, Windows Server
Education
Centennial College
Bachelor of Applied Information Sciences, Computer and Communication Networking
MMHS
MMHS
University of Guelph
Honours Bachelor, Computing
GTACC - Greater Toronto Area Contact Centre Association October 2014 - Present
Baxter International Inc. November 2013 - Present
Roamly August 2012 - September 2013
Aon Hewitt March 2012 - August 2012
WIND Mobile August 2009 - October 2011
Virgin Mobile Canada April 2009 - August 2009
The Shopping Channel January 2001 - April 2009
Telespectrum Canada 1998 - 2001
Skills
Contact Centre, People Management, Workforce Management, Quality Assurance, Outsourcing Management, Offshoring, Avaya, Verint, Operations Management, ACD, Organizational..., Telecommunications, Start-up Operations, Predictive Dialers, Call Routing, Call Recording, IVR, Customer Experience, Customer Service, Knowledge Management, Knowledge Base, Coaching Staff, MIS Reporting, Scheduling, Offshore Project..., Project Implementation, Managing Employees, Managing High..., Managing Budget, Sales Operations, Resource Allocation, Resource Efficiency, IC, Dispositions, Business Process..., Building Relationships, Union Environment, Employee Engagement, Business Communications, Facilities Management, CMS, Microsoft Office, PeopleSoft, Singl.eView, Productivity Improvement, Operational Efficiency, Developing Talent, Talent Identification, Virtual Teams, Vendor Management
Education
Brock University 1994 — 1998
B.A., Economics
Globalive Wireless March 2009 - Present
Virgin Mobile Canada June 2004 - October 2007
St. Joseph Communications November 1997 - June 2004
Magna International 1988 - 1997
Education
Brock University 1982 — 1986
B.A., and Post Graduate Diploma, Human Resources Management, Psychology, Human Resources
Manulife May 2014 - Present
IIBA Toronto Chapter 2011 - 2015
Scotiabank, Global Wealth Management May 2011 - April 2014
TD Canada Trust November 2010 - April 2011
Virgin Mobile Canada 2007 - October 2010
Deloitte 2006 - 2007
Rogers Communications 2004 - 2006
Skills
SDLC, Business Analysis, User Acceptance Testing, Telecommunications, Software Documentation, Data Warehousing, Software Development, Enterprise Architecture, CRM, PMO, Business Intelligence, Analysis, Change Management, Testing
Education
McMaster University 2006 — 2009
Master's Certificate in Business Analysis
American University 1995 — 1997
Master Of Public Administration
Smith College 1989 — 1990
Information Technology Institute
TD January 2014 - Present
Strathroy Middlesex General Hospital Foundation December 2013 - January 2014
FHR Technologies May 2013 - November 2013
IBM @ TD Financial Group October 2012 - February 2013
CIBC Mellon April 2012 - July 2012
Mackenzie Financial Corp. October 2011 - December 2011
Canadian Tire Corporation August 2010 - September 2011
Quinte Healthcare, Belleville, Ontario February 2010 - July 2010
Toronto Police Service June 2009 - September 2009
Virgin Mobile Canada March 2009 - May 2009
Skills
Microsoft Exchange, VMware, SCCM, VMware ESX, Citrix Metaframe, VMware Server, VMware Infrastructure, SMS, Windows 3.1, Windows 2008, Citrix Presentation..., Citrix XenApp, ESXi, IIS, Active Directory, Microsoft SQL Server, Troubleshooting, System Administration, System Integration..., Large Scale Deployments, Hardware Deployments, Project Planning, Technical Support, IT Hardware Support, Server upgrade and..., Server Consolidation, Network Engineering, Network & Systems, Directory Services, VMware Cloud, Ghost Imaging, Citrix Xen Desktop, Server Virtualization, VDI, Microsoft Cluster, High Availability..., SQL Clustering, P2V, V2V, V2P, P2P, vCenter Server, VMotion, Storage Virtualization, DRS, DPM, HA, FT, Cisco Technologies
Education
Mehran University of Engineering and Technology Jamshoro 1991 — 1999
B.E, Electronics Engineering
Bell February 2013 - Present
Bell Mobility July 2011 - February 2013
Virgin Mobile Canada September 2010 - June 2011
Selloffvacations.com July 2006 - August 2010
Selloffvacations.com July 2005 - July 2006
Selloffvacations.com August 2002 - July 2005
Selloffvacations.com August 2000 - August 2002
Skills
Customer Service, Microsoft Office, Team Building, Call Center, Workforce Management, Scheduling, Adherence, Forecasting, Sales Support, Report Writing, Reporting & Analysis, Real Time, Call Routing, Project Delivery, Project Coordination, Customer Relations, Analysis, Data Analysis, Analytics, Change Management, Staff Training, Training & Development, Workforce Development, Project Work, Internal Communications, System Testing, Team Leadership, Team Coordination, Employee Training, Call Centers, Process Scheduler, Management, Process Improvement, Access, Coaching, Time Management
Education
Seneca College of Applied Arts and Technology 1997 — 1999
Degree with High Honours, Travel & Tourism
Malvern Collegiate Institute 1990 — 1995
OSSD, Bilingual Certificate
Vertica Resident Services September 2014 - Present
University Health Network (Toronto Rehab Institute) January 2012 - Present
Syncapse July 2011 - December 2011
Syncapse February 2011 - July 2011
Virgin Mobile Canada September 2009 - February 2011
Virgin Mobile September 2009 - June 2010
Nike Canada Corp. November 2005 - September 2009
Nike Golf Canada 2008 - 2009
Magna International September 2002 - November 2005
University Health Network October 2000 - August 2002
Skills
Healthcare, Telecommunications, Technology, Sportswear, Automotive, Talent Management, Change Management, Employee Relations, Performance Management, Succession Planning, Recruiting, Employee Benefits, HR Policies, Human Resources, Leadership Development, Organizational..., Strategy, Talent Acquisition
Education
Queen's University 1993 — 1996
LLB, Law
Wilfrid Laurier University
Bachelor of Arts (B.A.), Business and Economics
CGI November 2012 - Present
Bell November 2010 - October 2012
Virgin Mobile Canada February 2008 - October 2010
Rogers Communications May 2007 - January 2008
Celestica April 2006 - April 2007
Adastra August 2005 - March 2006
Celestica November 1999 - July 2005
Yumco A.D. July 1996 - September 1999
Zavarivac A.D. July 1995 - June 1996
Skills
Data Warehouse..., Data Warehousing, ETL, Business Intelligence, Business Intelligence..., MicroStrategy, Impromptu, Powerplay, Cognos, Cognos ReportNet, Oracle Discoverer, Informatica, Oracle Warehouse Builder, SSIS, Data Modeling, Dimensional Modeling, Erwin, Oracle Designer, Oracle SQL, PL/SQL, SQL, OLAP, Unix, Unix Shell Scripting, Linux, Bash, Windows
Education
Univerzitet u Nišu 1989 — 1994
Bachelor of Science, Electronic Engineering
British Columbia Securities Commission June 2012 - Present
Research In Motion May 2011 - April 2012
Virgin Mobile Canada April 2009 - May 2011
Bell ExpressVu September 2006 - April 2009
EDS Group April 2004 - August 2006
Skills
Project Delivery, Software Project..., Vendor Management, Business Case, Program Management, Project Planning, Cross-functional Team..., Agile, Telecommunications, IT Management, Wireless, Team Leadership, Agile Methodologies, PMO, SDLC, Strategy, Integration, Business Intelligence, Business Analysis, Testing, Leadership, Resource Management, PMP, Project Portfolio..., Requirements Analysis, Business Process, Business Process..., IT Strategy, Business Requirements, System Deployment
Education
Schulich School of Business 2007 — 2011
Masters Certificate in Project Management
Productivity Point International 1997 — 1998
Information Technology Professional
McMaster University 1992 — 1995
BA, English
Tangerine February 2015 - Present
Becton Dickinson November 2013 - 2015
Becton Dickinson April 2010 - October 2013
Virgin Mobile Canada January 2008 - November 2009
Nike 2004 - 2008
Wal-Mart 2003 - 2004
GE Capital 1999 - 2003
Bombardier Aerospace 1995 - 1999
Skills
Performance Management, Succession Planning, Employee Engagement, Talent Management, Executive Coaching, Change Management, Organizational..., Strategic HR, HR Consulting, Organizational..., Labor Relations, Talent Acquisition, Human Resources, Leadership Development, Organizational..., Leadership, Management
Education
Canadian Organizational Development Institute (CODI) 2014 — 2014
Certified Senior Organizational Development Professional (CSODP), Organizational Development
Schulich Executive Education & the Canadian Organizational Development Institute 2013 — 2013
Master's Certificate, Organizational Development and Change Management, OD and Change Management
Queen's University 1994 — 1995
Master of Industrial Relations, Human Resource Management and Industrial Relations
University of Windsor 1990 — 1994
B.P.A Honours Degree, Bachelor Public Administration
Bell June 2012 - Present
Virgin Mobile Canada March 2005 - September 2011
Cineplex Entertainment 2004 - 2005
Famous Players (Viacom) 1997 - 2004
Pepsi-Cola Canada Beverages 1992 - 1997
J.Walter Thompson 1990 - 1992
Skills
Telecommunications, Wireless, Customer Experience, Mobile Devices, Product Marketing, Strategic Planning, Cross-functional Team..., Business Strategy, Sales Operations, Direct Sales, Vendor Management, Team Building, Business Development, Strategy, Management
Education
Queen's University
Virgin Mobile Canada 2005 - Present
TeleTech April 1999 - May 2003
Rogers Communications Inc. 1996 - 1998
Skills
Customer Experience, Vendor Management, Team Leadership, Telecommunications, Workforce Management, Contact Centers, Call Center, PeopleSoft, Call Centers, Billing Systems, User Acceptance Testing
Education
Seneca College of Applied Arts and Technology 1990 — 1994
Busines Administration
Sony July 2013 - Present
Mosaic Sales Solutions April 2012 - July 2013
Aurum Group October 2010 - October 2011
Motorola Mobile Devices January 2010 - July 2010
Mosaic/Microsoft July 2009 - December 2009
Virgin Mobile Canada October 2007 - July 2009
Fido Solutions March 2005 - September 2007
Fido Solutions September 2006 - July 2007
Fido Solutions March 2006 - September 2006
Fido Solutions September 2004 - March 2006
Skills
Telecommunications, Sales Operations, Sales, Sales Management, Customer Service, Management, Leadership, Coaching, Selling, Merchandising, Cross-functional Team..., Teamwork, Retail, Marketing, Training, Marketing Strategy, Customer Retention, CRM, Team Leadership, Team Building, Direct Sales, Business Development, Inventory Management, Sales Process, Negotiation, Employee Training, Mobile Devices, Time Management, Account Management
Education
British Columbia Institute of Technology
Bachelor's of Business Administration
British Columbia Institute of Technology / BCIT 2001 — 2003
Diploma
Langara College
Simon Fraser University - 8888 University
Minden Gross LLP February 2012 - Present
Virgin Mobile Canada December 2008 - February 2012
Fraser Milner Casgrain LLP June 2007 - December 2008
Goodman and Carr LLP March 2000 - May 2007
Timothy C. Kelly, Barrister and Solicitor May 1995 - February 2000
Skills
Legal Writing, Litigation, Corporate Law, Legal Research
Education
George Brown College
Law Clerk Certificate, with Honours
University of Toronto - University of St. Michael's College
Hon. B.A., English, Political Science, Aboriginal Studies
KANETIX January 2015 - Present
Virgin Mobile Canada May 2014 - May 2015
Humber College 2010 - 2014
Mcclungs Magazine September 2012 - May 2013
Sugar Tart January 2012 - February 2012
Beverley Abramson May 2010 - July 2010
Uncharted Sounds Inc. June 2009 - June 2010
Skills
Social Media, Photoshop, Creative Direction, Studio Photography, Microsoft Word, Digital Photography, Event Planning, Sales Operations, Retail Sales
Education
Humber College 2012 — 2015
Advanced Diploma, Public Relations
Humber College 2009 — 2012
Diploma, Creative Photography
Ericsson November 2013 - Present
Virgin Mobile Canada 2007 - 2009
Skills
Java, JavaScript, PHP, JSP development, Tomcat 5, Apache, COBOL, JCL, Web Applications, Databases, Linux, Web Development, AJAX, Microsoft SQL Server, Programming, CSS, C++, SQL, Eclipse, XML, J2EE Application..., HTML, MySQL, WSDL, REST, SOA BPEL, jQuery
Education
Concordia University
Bachelor of Computer Science, Computer Science - Information Systems
Dawson College
DEC - Diplôme d'Études Collégiales, Computer Science Technology
Bennett Jones LLP December 2006 - Present
Virgin Mobile Canada February 2005 - November 2007
Osler, Hoskin & Harcourt LLP March 1999 - February 2005
Skills
Legal Assistance
Education
Seneca College of Applied Arts and Technology 2006 — 2008
Human Resources Diploma, Human Resources Management/Personnel Administration, General
Seneca College of Applied Arts and Technology 1996 — 1998
Court & Tribunal Agent Program (Paralegal), Paralegal
Seneca College of Applied Arts and Technology 1994 — 1996
Legal Assistant, Legal Administrative Assistant/Secretary
Virgin Mobile Canada Production Planner/ Inventory AnalystAMG Logistics- MississaugaJuly 2008 - January 2010
AMG Logistics-Toronto September 2006 - July 2008
Telus Mobility Service Centre (TMSC)-Toronto February 2006 - September 2006
Education
Seneca College of Applied Arts and Technology 2005 — 2005
•Global Logistics and Supply Chain Management
Kelaniya Vishwavidyalaya 1990 — 1994
B.Sc, Industrial Management
Canadian Tire June 2015 - Present
Canadian Tire February 2012 - June 2015
Canadian Tire May 2011 - August 2011
Canadian Tire September 2010 - December 2010
Canadian Tire January 2010 - April 2010
Virgin Mobile Canada February 2008 - June 2008
Skills
Active Directory, XP, Troubleshooting, SCCM, Group Policy, Windows, Deployment, Computer Hardware, Windows 7, VMware, Incident Management, Windows Server, MS Office Suite, TCP/IP, Documentation, User Acceptance Testing, Orca, Software Installation, Cisco, MSI, System Deployment, Microsoft Technologies, Citrix, Networking, Windows XP, Cisco Technologies
Education
Centennial College 2008 — 2011
Technologist, Computer Systems Technology – Networking
satec @ W.A. Porter 2004 — 2008
YYoga September 2015 - Present
Canaccord Genuity Wealth Management (Canada) January 2015 - Present
Metasoft Systems Inc. September 2014 - December 2014
Metasoft Systems Inc. July 2014 - September 2014
YYoga December 2013 - August 2014
Starbucks March 2012 - August 2014
Canadian Merchandising & Assembly Services January 2014 - July 2014
Walk With Ronsons October 2007 - June 2011
Virgin Mobile Canada 2006 - 2007
Skills
Customer Service, Leadership, Sales, Social Networking, Microsoft Office, Customer Satisfaction, Team Building, Public Speaking, Marketing, Management, Problem Solving, Social Media, Social Media Marketing, Teamwork, Time Management, Event Planning, Marketing Strategy, Market Research, Marketing Management, Media Relations, Team Leadership, Corporate Communications, Public Relations, Marketing Communications, Project Management
Education
British Columbia Institute of Technology 2013 — 2014
Associate's Degree
British Columbia Institute of Technology 2013 — 2014
Marketing
Camosun College 2012 — 2013
City University of Seattle
Bachelor of Science (B.S.)
Langara College 2010 — 2012
Techinical Vocational High School 2002 — 2005
High School Diploma