Voxeo Company
Industry: Software company
DescriptionVoxeo Corporation was a technology company that specialized in providing development platforms for unified customer experience and unified communications applications. Voxeo was headquartered in Orlando, Florida with main offices in Cologne, Germany; Beijing, China; London, UK and San Francisco, US. Headquarters: Orlando, FL Founded: 1999 Number of employees: 150 Acquisition date: 2013 Parent organization: Aspect Software Subsidiaries: Teleku, Voxeo Labs, Micromethod Technologies, Voxeo Germany GmbH, VoiceReady, IMified, LLC
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Voxeo Employees
VoxGen May 2014 - Present
Aspect Software July 2013 - April 2014
Voxeo September 2010 - July 2013
Adobe Systems 2008 - 2009
Skills
Sales Operations, Sales, SaaS, Salesforce.com, Management, Unified Communications, IVR, Call Centers, Cloud Computing, VoIP, Telecommunications, Lead Generation, Marketing, Solution Selling, Sales Management, Managed Services, SIP, SMS, Telephony, Enterprise Software, Speech Recognition, CTI, Direct Sales, Customer Experience, Professional Services, XML, Channel Partners, Text-to-Speech, Consultative Sales..., Hosted Services, Business Development, Vendor Management, Contact Centers, Partner Management, Product Marketing, Business Alliances, Account Management, Leadership, Strategic Partnerships, Pre-sales, Go-to-market Strategy, Sales Process, Recruiting
Education
University of Central Florida 2006 — 2010
Bachelor of Science Degree, Marketing
Sabbatical to work on my own stuff 2014 - Present
Tropo August 2010 - February 2014
Orban January 2003 - August 2010
Voxeo July 2000 - December 2002
Orban July 1999 - July 2000
VM Labs October 1996 - July 1999
EuPhonics January 1996 - August 1996
Skills
Digital Signal..., Audio Algorithm Design, Optimization, Vector software design..., Assembly Language, SSE2, VLIW, Embedded Software, Algorithms, Analog, Debugging, Enterprise Software, Digital Signal..., Software Design
Education
University of Manitoba 1981 — 1985
Bachelor's degree, Electrical and Electronics Engineering
Blacktip IT Services LLC October 2010 - Present
Voxeo May 2009 - October 2010
M.Bookspan October 2005 - October 2010
GigaOM October 2008 - February 2010
InsideTrack February 2009 - April 2009
Salesforce.com April 2008 - February 2009
Cisco April 2007 - April 2008
Stern Design, LLC March 2007 - July 2007
Attensa, Inc. November 2005 - April 2007
ShadeTree Technology October 2005 - November 2005
Skills
Client Service, Customer Relations, Enterprise Software, Cloud Computing, Mac OS X, Mac OS X Server, Network Architecture, Product Management, Product Marketing, Risk Assessment, Risk Management, Operations Management, Operating Budgets, Mobile Devices, Mobile Technology, Product Design, Project Management, Marketing, Customer Service, OS X, Product Development, Program Management, CRM, Start-ups, Software Development, Strategy, Mobile Applications, Leadership, SaaS, User Experience, Salesforce.com, Go-to-market Strategy, Strategic Partnerships, Management, Sales Process, Consulting, Training, Selling, Social Networking, Analytics, IT Management, E-commerce, Professional Services, Process Improvement, Lead Generation, Sales, Competitive Analysis, Integrated Marketing, Strategic Planning, Entrepreneurship
Education
University of California, Berkeley 1989 — 1993
BA, English
Commotion November 2011 - Present
CodePress February 2009 - Present
SevenBlue August 2001 - Present
Voxeo June 2009 - January 2011
Xanthem (sold to Media Ping) December 2007 - May 2010
IMified (acquired by Voxeo) October 2006 - May 2010
Scrubit.com April 2007 - January 2008
Hooray.com August 2005 - May 2007
UtahMLS.com June 2005 - August 2005
Ball Enterprises May 2003 - January 2005
Skills
Programming languages:..., Operating systems:..., Hardware: GPS, Arduino,..., Networking: Maintaining..., Database: MySQL, MSSQL,..., Mobile Applications, MySQL, ColdFusion, Java, MongoDB, JavaScript, Mobile Devices, iOS, Linux, Python, Windows, Networking, Start-ups, Sensors, Integration, Hardware, Web Development
Education
University of Idaho 1997 — 2001
Computer Science
Cisco June 2015 - Present
Tropo, Inc October 2012 - June 2015
Voxeo Labs October 2012 - June 2013
Voxeo April 2007 - October 2012
Krumpt Consulting January 2002 - August 2010
Allied Steel Buildings February 2008 - March 2008
Orlando Nightclub Enterprises 2002 - 2008
Internet Access Group 2000 - 2002
Skills
Linux, Cloud Computing, Ruby, IVR, Telephony, CompTIA Network+, SIP, VoIP, DNS, Chef, Configuration Management, JavaScript, Nginx, Git, Github, CTI, Professional Services, Open Source, SaaS, WAN, Mobile Devices, VPN, Solution Architecture, Integration, Unified Communications, Hosted Services, Speech Recognition, Asterisk, Network Architecture, Unified Messaging, Avaya, TCP/IP, Bash, Managed Services, IP, SIP Trunking
Education
University of Central Florida 2001 — 2006
BS, Management of Information Systems
Aspect Software November 2013 - Present
Voxeo July 2012 - November 2013
Voxeo Corporation May 2007 - July 2012
Voxeo Corporation May 2007 - June 2009
Premiere Trade December 2006 - February 2007
Skills
VXML, IVR, SIP, Speech Recognition, Hardware, Product Management, Call Centers, Troubleshooting, CTI, DNS, Call Routing, CCXML, Bash, SMS, IP, Telephony, Pre-sales, VoIP, Telecommunications, JSP, XML, CRM, Software Development, ACD, Solution Architecture, Mobile Devices, PHP, Professional Services, Managed Services, Integration, Cloud Computing, Call Center, Software Engineering, Cisco Technologies, SaaS, Training, Enterprise Software, Unified Communications, Solution Selling, SIP Trunking, Hosted Services, Linux, Contact Centers, Unified Messaging, Call Logging, Sales Engineering, IP PBX, ISDN
Education
University of Central Florida 2002 — 2006
BSBA, Management Information Systems
Verizon Enterprise Solutions December 2013 - Present
Nuance Communications September 2011 - September 2013
Voxeo February 2010 - April 2011
First Data Corporation September 2006 - February 2010
First Data Corporation October 1999 - September 2006
Skills
IVR, Call Center, Speech Recognition, VoIP, Telecommunications, CTI, Customer Relations, SaaS, Sales Management, Customer Service, Account Management, Telephony, Strategic Planning, Negotiation, Consultative Selling, Unified Communications, Business Strategy, Integration, Product Marketing, Selling, Cloud Computing, Call Centers, Vendor Management, Contact Centers, New Business Development, Mobile Devices, Enterprise Software, Product Management, Solution Selling, Sales
Education
Bellevue University 1996 — 2000
BA, Business Adminstration
Tropo, Inc November 2013 - Present
Tropo, Inc October 2013 - November 2013
Voxeo December 2011 - October 2013
Voxeo October 2007 - November 2011
Zon Solar & Spas Inc January 2005 - September 2007
Dr. Deanna K. Springer, MD - Internal Medicine January 2003 - June 2005
Skills
Salesforce.com, Microsoft Office, Acquisitions, Professional Services, Program Management, Process Improvement, Time Management, Call Centers, Variance Analysis, Microsoft Word, SaaS, Financial Reporting, Microsoft Excel, Access, Telephony, Customer Service, Forecasting, Strategy, Start-ups, Revenue Recognition, Management, PowerPoint, Customer Experience, Sarbanes-Oxley Act, Project Management, Risk Management, Enterprise Software, VoIP, Telecommunications, Visio, Vendor Management, Cloud Computing, Software Documentation, Executive Management, Outsourcing, CTI
Education
Keiser University-Ft Lauderdale 2005 — 2007
Associate of Arts (AA), Accounting
University of Central Florida 2005 — 2007
Accounting and Business/Management
Gusto (formerly ZenPayroll) November 2014 - Present
Microsoft October 2012 - November 2014
Princeton University September 2008 - May 2012
Piazza Technologies Inc. March 2010 - March 2011
Palantir Technologies June 2010 - August 2010
Voxeo June 2009 - September 2009
Highwinds Software June 2009 - August 2009
Skills
Java, C, C++, JavaScript, Algorithms, Matlab, Linux, Computer Science, Microsoft Office
Education
Princeton University 2008 — 2012
B.S.E, Computer Science
Aspect Software November 2013 - Present
Voxeo July 2011 - November 2013
Pentaho March 2008 - July 2011
CuraScript, an Express Scripts company October 2006 - February 2008
Fiserv ImageSoft June 2001 - October 2006
StorLogic, inc December 1999 - April 2001
Skills
Agile Methodologies, REST, Software Engineering, Java, SQL, Pentaho, Software Development, Linux, Cloud Computing, Open Source, Enterprise Software, Ant, JBoss Application Server, XML, Groovy, Microsoft SQL Server, Splunk, Tomcat, SOAP, Databases, Business Intelligence, SOA, Architecture, Spring, Continuous Integration, Unix, Release Management, JSP, Perl, Java Enterprise Edition, Enterprise Architecture, Web Services, Hibernate, PostgreSQL, Architectures, Data Warehousing, Spring Framework, Jenkins, Maven, Eclipse, Subversion, Git, ActiveMQ, Scrum, SaaS
Education
University of Central Florida 2000 — 2007
MS, Computer Engineering with SW Engineering focus
University of Central Florida 1997 — 1999
BS, Computer Engineering
Executives in Action June 2010 - Present
Voxeo January 2012 - April 2013
First Equipment Company 2010 - 2011
Certiport - A Pearson VUE Business May 2009 - November 2009
CompTIA February 2008 - March 2009
eCharge2 Corporation June 2005 - July 2007
Hewlett-Packard 2002 - 2005
HP/Compaq/DEC 1998 - 2002
HP/Compaq/DEC 1996 - 1998
HP/Compaq/DEC 1995 - 1996
Skills
Channel, System Integrators, Solution Selling, SaaS, Business Alliances, New Business Development, Selling, CRM, Strategy, Professional Services, Leadership, Direct Sales, Business Strategy, VoIP, Business Development, Start-ups, Strategic Partnerships, Marketing Strategy, Telecommunications, Managed Services, Cloud Computing, Sales, Partner Management, Sales Management, Program Management, Channel Partners, Management, Sales Process, Contract Negotiation, E-commerce, Executive Management, Management Consulting, Sales Operations, Account Management, Product Launch, Demand Generation, Product Marketing, Integration, Lead Generation, B2B, P&L Management, Cross-functional Team..., Outsourcing, Pre-sales, Mobile Devices, Go-to-market Strategy, Strategic Alliances, Business Planning, Key Account Management, Vendor Management
Education
The University of Chicago - Booth School of Business 1976 — 1979
MBA
University of Notre Dame 1970 — 1974
BBA, Marketing
ICOA Inc. July 1995 - Present
Harpoon Technologies January 2004 - Present
Harpoon Technologies January 2004 - April 2007
Voxeo December 2000 - May 2001
Z-Tel Communications, Inc. March 1998 - December 2000
Telemedia, Inc. (Software @ Work) January 1988 - June 1993
Skills
Telecommunications, Mobile Devices, Architecture, SOA, Java, Start-ups, Cloud Computing, Business Development, Web Services, SaaS, Enterprise Architecture, Java Enterprise Edition, Enterprise Software, Software Development, XML, Agile Methodologies, Integration, Mobile Applications, Web Applications, Software Project..., Linux, Software Engineering, REST, Scrum, Agile Project Management, Architectures, Leadership
Education
Auburn University 1985 — 1990
BS Computer Engineering
Aspect Software February 2014 - Present
Voxeo May 2010 - March 2014
Voxeo May 2007 - May 2010
Skills
Linux System..., Chef, Bash, Ruby on Rails, Management, Project Management, Project Planning, System Design, IVR, VoIP, Operations Management, Operational Risk..., Cloud Computing, Ruby, Amazon EC2, Servers, Telephony, CTI, VPN, Network Architecture, SaaS, Unified Communications, Mobile Devices, Telecommunications, Enterprise Software, SIP
Education
University of Central Florida 2014 — 2016
Master of Business Administration (M.B.A.)
University of Central Florida 2003 — 2007
Bachelor of Science (BS), Management of Information Systems
Aspect Software November 2014 - Present
The Geneva School 2006 - Present
Aspect Software July 2013 - November 2014
Voxeo January 2013 - July 2013
Voxeo October 2010 - December 2012
ioko July 2010 - October 2010
Voxeo July 2008 - July 2010
Yahoo! Inc April 2007 - July 2008
Yahoo! Inc. October 2004 - March 2007
Musicmatch, Inc. January 2003 - October 2004
Skills
Scrum, Software Project..., Software Development, CMMI, Program Management, Project Management, Kanban, Product Management, Product Development, Agile Methodologies, Business Strategy, SaaS, Strategic Partnerships, Start-ups, Leadership, Telecommunications, Strategy, Management, Enterprise Software, Cloud Computing, Mobile Devices, ITIL, Professional Services, Vendor Management, CRM, Integration, Business Intelligence, Business Development, VoIP, Go-to-market Strategy, Agile Project Management, Mobile Applications, Cross-functional Team..., Disaster Recovery, Product Marketing, Analytics, E-commerce, Project Portfolio...
Education
University College, London 1983 — 1986
B.A. First Class
Cox Communications January 2012 - Present
Sprint Nextel October 2001 - January 2012
Voxeo February 2001 - May 2001
Enuncia September 2000 - January 2001
Skills
Mobile, Telematics, Strategy Development, M2M, Infotainment, Customer Experience, Customer Engagement, Interaction Design, Web 2.0, Web Design, Web Services, IVR, Speech Recognition, Call Center, Mobile Device Management, Team Building, Application Design, Design Strategy, Product Design, Product Strategy, Product Management, User Interface Design, Mobile Applications, User-centered Design, Product Marketing, Agile, Mobile Devices, Product Development, Strategy, Agile Methodologies, Wireless, User Experience, Product Lifecycle..., Cross-functional Team..., Information Architecture, Telecommunications, Usability Testing, Mobile Design, User Research, User Interface, Heuristic Evaluation, Usability, User Experience Design, CRM, Mobile Technology, Creative Direction, Mobile Internet, Wire Framing, Usability Engineering, Experience Design
Education
University of Virginia - Darden Graduate School of Business Administration 2011 — 2013
MBA, Global Strategy & Marketing
Louisiana Tech University 1996 — 1998
M.S., Industrial Engineering
BAMU 1991 — 1995
Bachelor's in Engineering, Production Engineering
KVCLRI
Jive Software July 2013 - Present
Cloudsoft June 2012 - June 2013
Voxeo January 2011 - June 2012
Digital Sanctum, Inc January 1999 - May 2012
Deutsche Bank July 2007 - December 2010
Bank of America April 2002 - April 2006
Skills
REST, Spring, Ruby, Cloud Computing, Java, Open Source, Continuous Integration, Agile Methodologies, Scalability, Web Applications, Spring Framework, Web Development, SOA, JSON, Amazon Web Services..., Hibernate, Maven, Test Driven Development, Software Design, TDD, MongoDB, JBoss Application Server, Play Framework, TestNG, CAMEL, Spring Integration, RabbitMQ, Amazon Cloud, MySQL, Private Cloud, Hybrid Cloud, Guice, Software Design Patterns, Cloud Applications, JavaScript, Tomcat, AMQP, Jetty, ElasticSearch, JUnit, Jenkins, Sinatra, RESTful WebServices, jQuery, jQuery UI, Oracle, Object Oriented Design, Docker, Bacon
Education
University of Central Florida 1995 — 1999
Computer Engineering
Hudson Valley Community College 1992 — 1995
Engineering Science
MomsRising.org December 2013 - Present
Mamihood Media 2012 - Present
MyMamihood.com September 2010 - Present
Voxeo January 2011 - September 2011
Sears Home Improvement Products June 2008 - January 2011
Attorneys' Title Insurance Fund, Inc. June 2007 - May 2008
Connextions, Inc. October 2006 - June 2007
Scholastic Book Fairs January 1999 - October 2006
Skills
Project Management, Coaching, Editing, Writing, Social Media Management, Community Management, Vendor Management, Program Management, Visio, Team Building, Process Improvement, Change Management, Project Planning, Relationship Management, SMO, Category Management, Marketing, Management, Strategic Planning, Sales, Recruiting, Fundraising, Budgets, Training, Leadership, Strategy, Business Analysis, Software Documentation, Social Media, Product Management, Market Research, Access, Social Media Marketing
Education
Southern New Hampshire University 2012 — 2014
Master of Business Administration (MBA), Social Media
Rollins College 1992 — 1996
BA, Psychology
Rally Software March 2014 - May 2015
Windward Reports, DocGen Software November 2013 - February 2014
Voxeo February 2013 - October 2013
Avtex Solutions August 2011 - October 2012
AT&T August 2000 - December 2010
Steak 'n Shake 1998 - 1999
Skills
Integration, VoIP, Call Center, Customer Service, Telephony, CRM, Customer Satisfaction, SharePoint, Solution Selling, Unified Communications, SIP Trunking, SaaS, Telecommunications, Salesforce.com, Managed Services, Professional Services, Data Center, Cloud Computing, Consulting, Business Development, Virtualization, Call Centers, Enterprise Software, Networking, Selling, Direct Sales, Cisco Technologies, SIP, Mobile Devices, New Business Development, IVR, Sales, Contact Centers, Sales Process, Wireless, Strategic Partnerships, Go-to-market Strategy, Lead Generation, Channel Partners
Education
Ball State University 1999 — 2000
M.S., Information and Communications Science
Ball State University - College of Business 1993 — 1997
BS, Finance, Marketing
Socrata October 2014 - Present
Social Health Insights LLC April 2012 - Present
Self employed 2004 - December 2012
Remedy Health Media (HealthCentral) October 2010 - February 2013
Voxeo October 2009 - August 2011
EchoDitto May 2010 - August 2010
Terminal B, LLC June 2009 - August 2009
Seton Healthcare Family August 2008 - February 2009
AISD August 2007 - September 2007
Seton Healthcare Family May 2006 - August 2006
Skills
SaaS, MySQL, Integration, Linux, Analytics, Ruby, PHP, JavaScript, Entrepreneurship, SQL, Social Media, Data Analysis, Cloud Computing, Databases, XML, Ruby on Rails, Product Management, Data Mining, Amazon Web Services..., VoIP, Product Development, Health 2.0, Statistics, Unified Communications, Twitter, Omniture, SAS, Facebook API, MongoDB, Business Process..., APIs, Mobile Applications, MapReduce, SMS, Customer Experience, IP PBX, Unified Messaging, Hosted VoIP, InDesign, CCXML, Data Integration, R, Cloud, API, Google API, Amazon Web Services, Amazon Cloud, Bing, Start-ups, Strategy
Education
The George Washington University - School of Business 2011 — 2014
Master of Science (M.S.), Management Information Systems, 4.0
The George Washington University - School of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), Information Tech, 3.68
New York University 2008 — 2008
Summer Credit, Macro Economics, Journalism
Liberal Arts & Science Academy 2005 — 2009
Diploma, Magnet High School
Aspect Software January 2014 - Present
Voxeo March 2011 - January 2014
University of Central Florida May 2009 - July 2009
Skills
VoIP, SIP, Networking, Java, SQL, PHP, Tomcat, HTML, CCXML, VXML, Linux, Windows Server, Haskell, Erlang, Visual Basic, Software Engineering, Unix, DNS, Apache, Shell Scripting, Bash, Troubleshooting, IVR, TCP/IP, Network Security, Software Development, VMware, Perl, Solaris, Cloud Computing
Education
University of Central Florida 2008 — 2013
Bachelor of Science (B.S.), Computer Science
Chippewa Valley High School
CenturyLink June 2014 - Present
XO Communications April 2013 - June 2014
Presdo November 2010 - March 2013
Sprint April 2008 - March 2013
Sprint March 2003 - April 2008
Placeware May 2002 - February 2003
Voxeo February 2001 - October 2001
Netmosphere January 2000 - February 2001
Netmosphere March 1998 - January 2000
CDC-Netmosphere Direct June 1997 - March 1998
Skills
SaaS, Social Media, Solution Selling, Digital Signage, Cloud Computing, Start-ups, IaaS, UCaaS, Strategic Account..., Strategic Planning, Wireless, Strategy, Selling, Professional Services, CRM, VoIP, Entrepreneurship, Business Development, Mobile Devices, Channel Partners, Unified Communications, Enterprise Software, Sales Operations, B2B, Marketing Strategy, Management, Direct Sales, Account Management, Strategic Partnerships, Telecommunications, Product Management, Managed Hosting, Sales, Sales Management, Integration, Managed Services, MPLS, New Business Development
Education
San Jose State University 1990 — 1996
BS, Business Administration-Marketing
Penfact, Inc. February 2013 - Present
Jason Lee Sewell 2008 - Present
Target September 2012 - February 2013
Monster Media August 2012 - November 2012
AMEWAS 2009 - 2012
Diversified Global Holdings Group, Inc. January 2011 - April 2011
Voxeo October 2008 - November 2010
Skills
Graphic Design, Marketing, Public Speaking, Presentation Design, User Interface Design, User Experience, Business Plan..., Documentation..., Microsoft Office, Customer Support, Client Relations Skills, Management, Business Development
Education
Full Sail University 2011 — 2012
Master of Science, Entertainment Business
Full Sail University 2006 — 2008
Bachelor of Science, Graphic Design
Capstone Partners 2013 - Present
Houlihan Lokey 2011 - 2012
Trial Professionals, P.A. 2010 - 2011
LG 2009 - 2009
Voxeo 2007 - 2007
Apple 2003 - 2006
Skills
Financial Modeling, Valuation, Mergers, Investment Banking, Private Equity, Corporate Finance, Venture Capital, Equities, Corporate Development, Due Diligence, Financial Analysis, Investments, Mergers & Acquisitions, M&A experience, Finance, Private Placements, Capital Markets
Education
Baylor University School of Law
JD, Litigation
Rollins College - Crummer Graduate School of Business
Mini-MBA
University of Florida
BA, Political Science
Excelacom November 2012 - Present
Voxeo September 2011 - October 2012
Tenders August 2010 - December 2011
IDEAL Technology Corporation February 2009 - November 2009
Skills
Microsoft Office, Salesforce.com, Management, Sales Process, Problem Solving, Analysis, Customer Service, Quick Study, Learning Quickly, Photoshop
Education
University of Central Florida 2011 — 2012
Master of Business Administration (M.B.A.), Computer Science
University of Central Florida 2007 — 2011
Bachelors, Computer Science
Nextstep Accounting June 2014 - August 2014
Best Buy July 2013 - December 2013
First Baptist Orlando January 2008 - 2013
Voxeo December 2011 - March 2012
Loews Hotels April 2011 - December 2011
Orange County Public Schools June 2011 - August 2011
Theme Street Productions November 2010 - December 2010
Cafe on the Rock at First Orlando January 2009 - June 2010
Skills
Network Administration, Social Networking, Social Media, Computer Hardware, Network Security, Windows 7, Windows XP Professional, Windows Server, Mac OS X, Mac OS X Server, Linux Server, Social Networking..., HTML, CSS, Software Development, Software Installation, Telecommunications, Financial Analysis, Financial Planning, Financial Accounting
Education
Florida State University 2013 — 2017
currently enrolled, Computational Science
Stanford University 2012 — 2012
Computer Science
Boone High School 2010 — 2013
High School, Finance
Google June 2013 - Present
Voxeo February 2013 - May 2013
University of Michigan August 2010 - December 2012
Google May 2012 - August 2012
Skills
Computer Science, Programming, Java, C++, Linux, MapReduce
Education
University of Michigan 2010 — 2012
Master of Science (MS), Computer Science
Vanderbilt University 2006 — 2010
BA, Mathematics, Computer Science
Aspect Software March 2014 - Present
Voxeo June 2012 - March 2014
Tourico Holidays January 2012 - April 2012
Sundrop Mobile, Inc July 2010 - December 2011
BlueHornet, a Digital River Company September 2007 - May 2010
MindComet November 2005 - August 2007
Schenck Company August 2003 - November 2005
CNL 1997 - 1999
Skills
Email Marketing, Online Marketing, Digital Marketing, Marketing, Marketing Strategy, Marketing Communications, Newsletters, Strategy, Online Advertising, Advertising, Lead Generation, Corporate Communications, Marketing Automation, Strategic Partnerships, Integrated Marketing, SaaS, Mobile Devices, Facebook, Blogging, Management, Leadership, Web Analytics, Social Media Marketing, Strategic Planning
Education
Rollins College 1997 — 1999
B.A., Organizational Communication, Public Relations Concentration
Aspect Software July 2013 - Present
Voxeo May 2007 - Present
NetTraction November 2002 - January 2007
Skills
SIP, VoIP, Telephony, Speech Recognition, IVR, VXML, Cloud Computing, Unified Communications, Unified Messaging, SaaS, ACD, Network Architecture, Wireless, CTI, Professional Services, Avaya, SIP Trunking, Integration, Sales Engineering, Hosted Services, Asterisk, Contact Centers, IP PBX, Telecommunications, Call Logging, WAN, Cisco Call Manager, IP, SMS, Managed Services, Cisco Technologies, Network Design, ISDN, Switches
Education
Boston College
University of California, Santa Cruz
Bachelor of Science (BS), Computer Science
TRS(China) May 2012 - May 2013
Voxeo December 2011 - April 2012
IBM October 2010 - September 2011
Chinese Academy of Forestry April 2008 - August 2008
Skills
Java, Information Retrieval, Google API, Shell Scripting, Eclipse, Matlab, Lucene, JSP, HTML, Tomcat, Web Services
Education
New Jersey Institute of Technology 2014 — 2018
Doctor of Philosophy (Ph.D.), Computer Science
Beijing Forestry University 2009 — 2012
Master of Computer Applications (MCA), Computer Science, 3.6
Beijing Forestry University 2005 — 2009
Bachelor's degree, Computer Science, 3.5
PlateSmart Technologies April 2015 - Present
Voxeo April 2013 - August 2013
HostDime.com September 2010 - March 2013
Skills
Computer Repair, Computer Maintenance, Computer Hardware, Electrical Engineering, Computer Engineering, Linux, CentOS, Java, C++, Assembly Language, x86 Assembly, Unity3D, JavaScript, Shell Scripting, Unix Shell Scripting, Matlab, Robotics, Robot Programming, Web Hosting, Sales, Linux System..., System Administration
Education
University of Central Florida 2011 — 2014
Bachelor of Science, Computer Engineering
Brevard Community College 2007 — 2009
Associate of Arts (AA), Computer Engineering
Kony, Inc. November 2013 - June 2014
Voxeo February 2011 - August 2013
Empower Software Solutions July 2009 - February 2011
Limelight Networks 2006 - 2008
S1 Corporation March 2000 - December 2006
CCI/Triad (now Activant Solutions) 1995 - 2000
EY 1980 - 1988
Skills
Mergers, Financial Analysis, Financial Reporting, SaaS, Revenue Recognition, Sarbanes-Oxley Act, Forecasting, Mergers & Acquisitions, Start-ups, Executive Management, Strategy, Due Diligence, SEC filings, Financial Modeling, Internal Controls, Process Improvement, Corporate Finance, Accounting, Finance, Acquisition Integration, CPA, Management, Variance Analysis, Cash Management, Manage Client..., Managerial Finance, Risk Management, SEC Filings, Sales
Education
Idaho State University 1978 — 1980
BBA
Aspect Software May 2015 - Present
VoxGen January 2015 - April 2015
Bright House Networks March 2012 - January 2015
Voxeo November 2007 - February 2012
Voxeo Corporation November 2007 - February 2012
Hard Rock Café April 2003 - December 2007
Concord EFS January 2002 - April 2003
Stream International July 2000 - January 2002
Skills
IVR, VoIP, Asterisk, SIP, CCXML, SQL, PHP, Hardware, Telephony, Contact Centers, ACD, Servers, Unified Communications, SaaS, Windows, Cisco Technologies, Network Security, Avaya, Telecommunications, Cisco Call Manager, Mobile Devices, VXML, CTI, Call Centers, Security, Enterprise Software, Troubleshooting, Linux, Cloud Computing, TCP/IP, Speech Recognition, Operating Systems, Switches, Network Architecture, Python, DNS, Technical Support, IP, Wireless, VPN
Education
The University of Memphis 2005 — 2007
Computer Science
Aspect Software September 2012 - Present
Voxeo August 2010 - November 2012
Voxeo June 2008 - January 2011
Johnson Controls January 2008 - June 2008
Orange County Government August 2005 - January 2008
Skills
VoIP, Professional Services, Telecommunications, Cloud Computing, Integration, Solution Architecture, Leadership, Project Management, Troubleshooting, SaaS, Linux, SIP, Security, Enterprise Software, IVR, Telephony, Unified Communications, Mobile Devices, XML, Cisco Technologies, Vendor Management, Software Project..., Quality Assurance, Call Centers, IP, Program Management, Product Management, Managed Services, Solution Selling, Software Development, TCP/IP, Switches, Account Management, Wireless, Data Center, Pre-sales, Disaster Recovery, Network Security, Networking, VPN, Technical Support, Virtualization, Agile Project Management, Long-term Customer..., CTI
Education
University of Central Florida 2004 — 2007
BS, Computer Engineering, Concentration in Software/Hardware Design & Computer Forensics
Valencia College 2000 — 2003
AA, General Engineering/ Honors College
EMC June 2014 - Present
EMC April 2013 - Present
EMC December 2010 - April 2013
Voxeo January 2008 - December 2010
Intuit Inc October 2006 - July 2007
Oracle Corp June 2001 - October 2006
Oracle Corporation October 1998 - October 2001
Oracle 1996 - 1998
Lotus Development, International Customer Service and Support October 1993 - October 1994
Skills
Salesforce.com, Leadership, Process Improvement, Enterprise Software, Professional Services, Strategy, Process Optimization, Business Intelligence, CRM, Account Management, SaaS, Cloud Computing, Escalation, Customer Satisfaction, ERP, Executive Management, Integration, Lead Generation, Management, Outsourcing, Program Management, Sales Operations, Service Delivery, Service Management, Strategic Planning, Team Management
Education
Rollins College - Crummer Graduate School of Business 2002 — 2004
Master of Business Administration (MBA)
Boston University 1983 — 1987
Bachelor of Science
Starwood Vacation Ownership April 2014 - Present
Penton 2013 - 2014
Ciber August 2012 - November 2013
Connextions April 2012 - June 2012
Universal American November 2011 - April 2012
The Walt Disney Company July 2011 - November 2011
Universal American Corporation April 2011 - July 2011
Voxeo June 2010 - March 2011
The Walt Disney Company June 2009 - June 2010
Florida Association of Realtors January 2007 - April 2009
Skills
SAN, NAS, VoIP, CCXML, iSCSI, IVR, Server Architecture, ITIL, Agile, Scrum, VMware, NetApp, Agile Methodologies, Multiple Project..., Program Management, Software Documentation, Enterprise Software, Integration, Business Process, MS Project, PMP, Microsoft Project, Leadership, Requirements Analysis, SDLC, Vendor Management, Management
Education
Project Management Institute 2008 — 2008
PMP, Project Management
International Institute for Learning 2008 — 2008
BACP, Business Analyst Certified Professional
ITIL V3 Foundation Certification 2010 — 2010
Certification, ITIL Process
Oracle University 2007 — 2007
Certificate, Oracle Database 10g: Introduction to SQL
Nichols College
BSET, Electronics Engineering Technology
Quinsigamond Community College
AS, Electonics Technology
Security Clearance 2010 — 2010
Daniel Yoo Consulting August 2013 - Present
UNSEEN • THE UNNETWORK September 2014 - April 2015
Mutual Mobile February 2014 - August 2014
Underground Cellar August 2013 - February 2014
AppSumo.com August 2012 - August 2013
Voxeo August 2011 - December 2011
Skills
Social Media, Social Media Marketing, CRM, Microsoft Excel, Team Leadership, Project Management, Quality Assurance, Email Marketing, Product Marketing, Product Development, SEM, Sales, Marketing Strategy, Salesforce.com, Google Analytics, WordPress, HTML, Lead Generation, Online Advertising, Product Management, Entrepreneurship, E-commerce, Start-ups, Business Development, Market Research, Social Networking, Online Marketing, Customer Service, Advertising, Strategy
Education
University of Central Florida 2008 — 2012
Bachelor of Business Administration (B.B.A.), Economics
Citrix December 2014 - Present
Octoblu, inc December 2013 - December 2014
Bechtel Corporation April 2012 - December 2013
Voxeo August 2010 - March 2012
GetVocal, inc. January 2010 - March 2012
BlueCross BlueShield of Arizona July 2002 - March 2010
Digital Voice Technologies May 1997 - June 2002
Continental Promotion Group, Inc. September 1996 - October 1997
Arizona Lottery September 1994 - September 1996
Hoosier Lottery May 1993 - September 1994
Skills
SaaS, Mobile Applications, JavaScript, Cloud Computing, Enterprise Software, Mobile Devices, Web Development, Node.js, SOA, MySQL, CRM, Software Development, VoIP, SQL, AJAX, XML, Scrum, Ruby on Rails, HTML, Microsoft SQL Server, Architecture, Ruby, Architectures, Web Applications, Web Services, Telecommunications, Integration, Open Source, ASP.NET, Linux, .NET, Program Management, Databases, Unix, Disaster Recovery, Software Project..., Business Intelligence, Mobile, jQuery, RF, Agile Methodologies, REST, Networking, Enterprise Architecture, Professional Services, Strategic Partnerships, Amateur Radio, Software Engineering, Internet of Things, WebRTC
Education
Northern Arizona University-The W. A. Franke College of Business 1987 — 1991
BSBACIS, Business & CIS
Aspect Software - Voxeo January 2014 - Present
Voxeo April 2013 - January 2014
Tropical Foods (Tropical Nut & Fruit) February 2013 - April 2013
Cell Again Orlando July 2012 - February 2013
Airheads Trampoline Arena December 2011 - February 2012
Target May 2010 - February 2011
Kmart Electronics2006 August 2006 - August 2008
North Port High School January 2008 - May 2008
Burger King 2005 May 2005 - August 2005
Skills
Windows, Java, C, Mac OS X, Android, HTML, SQL, Linux, Computer Hardware, XML, MySQL, PHP, JavaScript, Programming, Microsoft Office, Photoshop, Troubleshooting, Dreamweaver, Word, PowerPoint, Excel, Outlook, Eclipse, CSS, Adobe Creative Suite, SQL Server, Problem Solving, Teamwork, Customer Service, Social Networking, OS X, System Administration, Microsoft Excel, C++, Leadership, Microsoft SQL Server, Microsoft Word, WordPress
Education
University of Central Florida 2008 — 2013
Information Technology, IT, Computer Science, Music
North Port High School 2004 — 2008
High School Diploma, Computers, Math, Music
Xerox May 2013 - Present
Walt Disney World July 2012 - May 2013
Rasmussen College December 2009 - July 2012
Voxeo January 2011 - June 2011
Voxeo December 2006 - June 2009
University of Central Florida September 2005 - December 2005
Skills
VPN, VoIP, Active Directory, Troubleshooting, IVR, Technical Support, Windows 7, CCXML, Windows, SIP, DNS, Windows Server, Call Center, VMware, Help Desk Support, Call Centers, XP, Blackboard, Angel LMS, Salesforce.com, Citrix, Mac OS X, iOS, Android, Technical Documentation, VoiceXML, HP Service Manager, ITIL v3 Foundations, HP Openview, SCCM, Microsoft Exchange
Education
University of Central Florida - College of Business Administration 2000 — 2005
Bachelor of Science, Management Information Systems
Viderity Inc. March 2010 - Present
SoftOrigins, Inc February 2007 - Present
SacStarts March 2006 - Present
Independent Consultant November 2005 - Present
Voxeo Developer Network December 2009 - March 2010
Voxeo June 2009 - December 2009
Voxeo Developer Network June 2009 - December 2009
IMified, LLC March 2007 - June 2009
WorkHabit April 2008 - December 2008
Farros Capital October 2006 - September 2007
Education
University of Pennsylvania
BA, Computer Science
PinguiSystems November 2010 - Present
Ellucian 2011 - 2015
Ellucian 2011 - 2015
Voxeo April 2008 - November 2010
TalentKeepers October 2002 - February 2008
Information Builders January 1993 - June 2002
CompuServe Network Services January 1992 - January 1993
FutureSource January 1989 - December 1991
United States Nuclear Regulatory Commission, January 1985 - January 1989
Skills
Agile Methodologies, Windows, VoIP, Oracle, Linux, HTML, JavaScript, Microsoft SQL Server, MySQL, SDLC, XML, Integration, Databases, Cloud Computing, Project Management, Software Development, SaaS, Testing, Enterprise Software, Web Applications, Management, Eclipse, Mobile Devices, Java, Business Process, Program Management, Software Project..., Scrum, Business Intelligence, Solution Architecture
Education
Aurora University
BS, Computer Science and Engineering
Commercial Funding Services January 2014 - Present
Florida Business Exchange January 2013 - Present
Best Franchise Choice, LLC 2011 - Present
Venturegate Real Estate 2011 - 2012
Voxeo November 2007 - August 2010
Openwave Systems October 2004 - July 2005
Openwave Systems July 2003 - September 2004
Openwave Systems July 2001 - June 2003
Oracle August 1998 - June 2001
Digital Equipment Corporation September 1972 - July 1998
Skills
Entrepreneurship, New Business Development, SaaS, Professional Services, Business Development, Account Management, Executive Management, Leadership, Management, Customer Satisfaction, Consulting, Competitive Analysis, Management Consulting, CRM, Networking, Product Marketing, Process Improvement, Team Leadership, Service Delivery, Forecasting, Selling, Strategy, Sales Process, Training, Sales, Enterprise Software, Strategic Planning, Start-ups, Service Management, Strategic Partnerships, P&L Management, Project Management, Product Management, Marketing, Service Improvement, Call Centers, Cloud Computing, Recruiting, Go-to-market Strategy, Budgets, Mobile Devices, Telecommunications, Coaching, P&L, Income Statement, Cross-functional Team..., Program Management, Business Strategy
Education
Northeastern University 1991 — 1993
MBA, Business
INSEAD 1990 — 1991
Business
Boston University 1981 — 1988
BSBA, Business
Amazon July 2012 - October 2013
Voxeo Corporation May 2006 - July 2012
Voxeo May 2006 - May 2009
Tellme Networks (acquired by Microsoft) November 2004 - May 2006
AT&T / Bell Labs October 2002 - November 2004
Edify Corporation August 1996 - August 2002
Skills
VoIP, IVR, Telephony, Speech Recognition, Hosted Services, Unified Communications, SIP, Call Center, SaaS, Telecommunications, Cloud Computing, Product Management, Product Marketing, Customer Relations, Product Development, Mobile, XML, Team Building, Software Development, Program Management, Linux, Speech Technology, Architecture, HTML, Strategic Planning, Solaris, SQL, Account Management, Contract Negotiation, SOA, SDLC, Product Strategy, Perl, Avaya, Negotiation, Solution Selling, Customer Experience, Network Security, Start-ups, PHP, Software Engineering, New Business Development, CTI, Windows, Mobile Devices, Integration, Call Centers, Data Center, CRM, Enterprise Software
Education
Baylor University 1988 — 1990
BA, Telecommunications
University of Dallas 1992 — 2002
MBA, Telecommunications
Lifesize, a division of Logitech June 2014 - Present
Aspect Software July 2010 - May 2014
Voxeo April 2010 - June 2010
Voxeo January 2010 - March 2010
Voxeo September 2008 - December 2009
Voxeo March 2008 - August 2008
Fiserv January 2007 - March 2008
Fiserv January 2005 - December 2006
Fiserv January 2003 - December 2004
Fiserv April 2002 - December 2002
Skills
Enterprise Software, CRM, SaaS, Cloud Computing, Strategy, Customer Experience, Cross-functional Team..., Customer Retention, Professional Services, Program Management, Process Improvement, Unified Communications, Mobile Devices, Start-ups, Pre-sales, Call Centers, Management, Partner Management, Telecommunications, Account Management, Leadership, Contact Centers, IVR, Solution Architecture, Solution Selling, Strategic Partnerships, Project Management
Education
University of Central Florida 2002 — 2005
MBA, MIS concentration
University of Central Florida 1997 — 2000
Bachelor of Science Computer Science, Computer Science
Advanced Clinical July 2015 - Present
Advanced Clinical February 2015 - July 2015
Advanced Clinical February 2014 - February 2015
inVentiv Health Clinical June 2012 - February 2014
Voxeo June 2011 - May 2012
AGL Resources August 1998 - July 2009
Skills
Pharmaceutical Industry, Onboarding, Process Improvement, Change Management, Training, Human Resources, Management, Leadership, Strategy, Sourcing, Talent Management, Recruiting, Business Development, Vendor Management, Project Management, Customer Service, Contract Negotiation, CRO, Clinical Trials
Education
Seminole State College of Florida
Axyom Consulting January 2015 - Present
Waterfield Technologies January 2013 - January 2015
Voxeo October 2011 - January 2013
Interactions Corporation February 2010 - October 2011
Digital DataVoice November 2006 - December 2009
Waterfield Technologies, Inc 2003 - 2006
Edify 2001 - 2003
Nuance Communications 1999 - 2001
Brite Voice Systems 1993 - 1999
VoiceSoft 1985 - 1992
Skills
Predictive Dialers, CTI, VXML, Unified Communications, Telephony, Contact Centers, Speech Recognition, IVR, SaaS, VoIP, Solution Selling, CRM, Call Center, Avaya, Selling, Genesys, Sales Management, Professional Services, Sales Process, Telecommunications, Sales, Sales Operations, Channel Partners, Integration, Cloud Computing, Management, Marketing Strategy, Enterprise Software, Managed Services, Leadership, Salesforce.com, SIP, Channel, Account Management, Project Management, Call Centers, Mobile Devices, Strategic Partnerships, Start-ups, ACD, Networking, Wireless, Vendor Management, Pre-sales, Customer Experience, Lead Generation, Hosted Services, Partner Management, Product Management, Direct Sales
Education
University of Denver 1979 — 1981
Bachelor's Degree, Computer Science
University of Evansville 1977 — 1979
Bachelor of Arts (B.A.), Computer Science
Harlaxton College 1977 — 1978
Bachelor's Degree, Computer Science
Wrekin College 1976 — 1978
High School Equivelant, Scinece Emphasis
UC Santa Cruz Library November 2013 - Present
University of California Observatories December 2010 - November 2013
University of California Observatories June 2004 - December 2010
UC Santa Cruz February 2002 - June 2004
Voxeo September 2000 - October 2001
Skills
Employee Relations, Onboarding, Labor Relations, Recruiting, Personnel Management, Deferred Compensation, Research, Employee Benefits, Interviews, Employment Law, Performance Management, Talent Acquisition, Sourcing, HR Policies, FMLA, Job Descriptions, Compensation, Hiring
Education
The Evergreen State College
BA, Liberal Arts
Universidad Nacional de Costa Rica
Latin American Studies and Spanish Language
Aspect Software November 2014 - Present
Voxeo January 2013 - November 2014
Skills
Product Management, CRM, Microsoft Excel, Call Centers, Mobile Devices, Telecommunications, Professional Services, Unified Communications, Enterprise Software
Education
University of Central Florida 2013 — 2015
Bachelor of Business Administration (BBA), Marketing, Senior
Valencia Community College 2011 — 2013
Associate of Arts (AA)
Westside High School
HDS April 2009 - February 2015
InterVision Systems Technologies June 2008 - April 2009
Hitachi Data Systems July 2001 - June 2008
Voxeo December 2000 - June 2001
NaviSite November 1997 - November 2000
Skills
Storage Area Networks, Storage, Enterprise Storage, SAN, NAS, VMware, Storage Virtualization, Virtualization, Servers, Switches, Cisco Technologies, Brocade Fibre Switches
Education
Cabrillo College 1997 — 2000
Associate of Science (A.S.)
Computer learning center 1995 — 1997
Associate's degree
Cisco June 2015 - Present
Tropo Inc July 2013 - Present
Voxeo Labs April 2012 - July 2013
Voxeo May 2010 - April 2012
Aspire Technologies July 2007 - May 2010
Manheim Tracker September 1999 - July 2007
Reflex Entertainment January 2005 - October 2006
Pulseradio January 2001 - January 2005
Skills
Software Documentation, Technical Support, Account Management, HTML, Call Center, Project Management, Cloud Computing, SaaS, Networking, Windows, Customer Service, Call Centers, Telecommunications, Management, Vendor Management, CRM, Software Development, Product Management, Sales, Enterprise Software, Strategy, Solution Selling, Professional Services, Customer Experience, Managed Services, Mobile Devices, Telephony, Pre-sales, Unified Communications, VoIP, IVR, Integration, Wireless, SIP, Jelly, Essential Oils, Contact Centers, Sales Engineering, Hosted Services
Education
University of Central Florida 2015 — 2019
B.A. (in progress), Human Communications
Valencia College 2009 — 2010
AA, General Studies
Empower Software Solutions August 2013 - Present
Voxeo April 2011 - August 2013
Fidelity Information Services September 2007 - March 2011
Rainbow Media August 2005 - August 2007
Cablevision August 2001 - August 2005
SITA 1998 - 2000
Lehman Brothers 1995 - 1998
Merrill Lynch 1993 - 1995
Skills
Financial Analysis, Variance Analysis, Forecasting, Process Improvement, Financial Reporting, Sarbanes-Oxley Act, Analysis, Accounting, PeopleSoft, General Ledger, Revenue Recognition, Management, Internal Controls, Strategy, Risk Management, Business Intelligence, Executive Management, Mergers & Acquisitions, Strategic Planning, Financial Accounting, Business Analysis, Finance, Program Management, Business Development, Budgets, Start-ups, Cross-functional Team..., Telecommunications, Hyperion Enterprise, Business Planning, Access, Essbase, Salesforce.com, Corporate Finance, Product Management, Leadership, Financial Modeling, Account Reconciliation, Business Strategy, Strategic Financial..., Contract Negotiation, Call Centers, Cost Accounting, Vendor Management, Analytics, SaaS, Integration, Professional Services, Strategic Partnerships, Business Process...
Education
Hofstra University - Banking and Corporate Finance 1994 — 1997
Master of Business Administration (MBA)
Binghamton University - School of Management
BS, Managerial Finance
SunTrust Banks, Inc. March 2011 - Present
Voxeo January 2007 - November 2010
SunTrust Banks, Inc. August 2005 - December 2006
SunTrust Banks, Inc. December 2003 - August 2005
TEKsystems October 2001 - December 2003
Voxeo July 2000 - May 2001
Skills
Project Management, Strategic Planning, Account Management, IVR, SDLC, Vendor Management, Software Development, Project Planning, Consulting, Creative Problem Solving, Cloud Computing, Management, Troubleshooting, CRM, Call Centers, Telecommunications, Enterprise Software, Professional Services, Business Analysis, SaaS, Management Consulting, Mobile Devices, Integration, Product Management, Training, Business Intelligence, Strategy, Banking, Program Management, Software Project...
Education
University of Central Florida 1996 — 1998
B.A., Radio & Television Production
University of Florida 1993 — 1996
A.A., Telecommunications
Taylor & Francis July 2009 - Present
Consultis July 2009 - October 2009
Voxeo December 2008 - June 2009
NCR August 2007 - September 2008
Kforce February 2007 - July 2007
Fiserv CBS Worldwide November 2000 - February 2007
Florida Hospital June 1994 - November 2000
Skills
Continuous Integration, Technology Management, Agile Methodologies, SDLC, Software Development, Software Build, Software Configuration..., Release Management, Linux, Scrum, Atlassian JIRA, Confluence, Databases, Process Improvement, Quality Assurance, System Deployment, Project Management, Management, Requirements Analysis, Software Project..., SQL, Integration, Business Analysis, Vendor Management
Education
Michigan Technological University 1978 — 1984
BS, Electrical Engineering
Brethren High School 1977 — 1978
Florida Hospital February 2012 - Present
Signature Web Media June 2008 - Present
Voxeo 2010 - 2011
Oracle 1997 - 2005
Skills
B2B, Microsoft SQL Server, SEO, SQL, Software Development, Website Development, XML, AJAX, Apache, PHP, Cloud Computing, Integration, Linux, SaaS, Telecommunications, VoIP, Software Project..., HTML, Unix, Troubleshooting, SDLC, SIP, Requirements Analysis, MySQL, Web Applications, JavaScript, Databases, ASP.NET, Software Documentation, Software Engineering, Virtualization, Project Management, TCP/IP, Process Improvement, Enterprise Software, Networking, VMware, Visio, Pre-sales, Data Center, Professional Services, Windows, Web Services, Information Technology, Mobile Devices
Education
Colorado Technical University 2002 — 2004
Master of Science in Managemeent, Information Technology Project Management, GPA 4.0
Heidelberg University 1990 — 1993
BS, Computer Science
AULJC 1988 — 1990
Colorado Technical University
MS, IT Project Management
millennium engineering and integration company December 2013 - Present
361 Nightlife May 2013 - Present
BMI Elite June 2013 - December 2013
The Voyage Institute March 2013 - May 2013
Voxeo August 2011 - March 2012
Skills
Web Development, Java, Android SDK, HTML 5, CSS3, Moodle, Joomla, Linux, System Administration, Network Design, Bash, CSS, Apache, Ubuntu, OS X, JavaScript, Web Applications, PostgreSQL, Servers, Subversion, Open Source, JSON, Nagios, HTML, MySQL
Education
University of Central Florida 2009 — 2013
Bachelor's degree, Information Technology
Voxeo September 2011 - Present
Stonehenge Mobile Services Inc September 2010 - May 2011
Eze Castle Integration November 2007 - December 2008
Siemens IT Solutions and Services, Inc August 2005 - October 2007
Cap Gemini, Inc March 2004 - July 2005
NEC, Inc October 1999 - March 2004
Skills
Telecommunications, VoIP, Visio, Carrier Relationship..., Team Leadership, MS Project, Information Technology, Salesforce.com, Agile Methodologies, Linux, CRM, Call Centers, Unified Communications, Customer Experience, ITIL, Cisco Technologies, Disaster Recovery, Managed Services, System Administration, Data Center, Mobile Devices, Microsoft Office, Active Directory, Customer Service, Vendor Management, Program Management, Wireless, Telephony, Management, Cloud Computing, Project Management, SIP, Troubleshooting, Product Management, Solution Selling, Networking, Customer Satisfaction, Software Documentation, IT Service Management
Education
Kingsborough Community College 1996 — 1999
AS, Communications
Kingsborough Community College 1996 — 1998
Associate of Arts (A.A.), Communication and Media Studies
J.D. Power April 2014 - Present
Media Spurt, Inc. March 2014 - January 2015
Voxeo April 2012 - March 2014
In Business, Inc. January 2012 - February 2013
Riptide Software, Inc. January 2012 - April 2012
HostDime 2010 - February 2012
Skills
cPanel, Linux server..., Red Hat Linux, Plesk, Java, C++, C#, Windows Server 2003, Windows Server 2008, Cloud Computing, OpenVZ, XenServer, MS Office Suite, Cisco Switches, KVM, Wikis, FreeBSD, Debian/Ubuntu, CentOS, Apache, MySQL DBA, PHP, phpMyAdmin, Linux System..., Web Development, Xen, MySQL
Education
University of Central Florida 2005 — 2006
Pursued B.S. in Computer Science
Brevard Community College 2003 — 2005
A.S., Computer Science
Astronaut HS 2000 — 2002
High School
University of Michigan Health System July 2013 - Present
Boy Scouts of America May 2010 - Present
Epitec Inc. November 2011 - June 2013
Boy Scouts of America January 2011 - March 2012
Native Staffing August 2011 - November 2011
Hudson December 2010 - July 2011
Advanced Solar Photonics October 2010 - December 2010
Voxeo August 2008 - May 2010
Space Gateway Support March 2005 - August 2008
Blaisdell Dot Com 1994 - 2007
Skills
SDLC, PMP, Program Management, Visio, MS Project, Integration, Software Documentation, SharePoint, Process Improvement, Team Building, Microsoft Office, Quality Assurance, PMO, Project Planning, Agile Methodologies, ITIL, Six Sigma, Change Management, CMMI, Vendor Management, Requirements Analysis, Risk Management, Software Project..., Team Leadership, Process Engineering, Business Process..., Scrum, Software Development, Waterfall, RUP, Git, IDEAL, JIRA, Clarity, ISO 20000, Basecamp, Architecture, PVCS, Bugzilla, Open Workbench, AS9100, NICU, Primavera, Agile, Process Development, Documentation, Planning, Problem Solving, Mentoring, Net Promoter Score
Education
Software Engineering Institute (SEI) at Carnegie Mellon University 2008 — 2008
Software Engineering Institute (SEI) at Carnegie Mellon University 2007 — 2007
Software Engineering Institute (SEI) at Carnegie Mellon University 2006 — 2006
Software Engineering Institute (SEI) at Carnegie Mellon University 2002 — 2002
Software Engineering Institute (SEI) at Carnegie Mellon University 2001 — 2001
Indiana University - Kelley School of Business 1990 — 1990
Grad Certificate in Executive Development
State University of New York - System 1980 — 1983
BA
Wayne State University 1976 — 1978
PTC, Council Commissioner Class 2012
Oracle October 2010 - Present
DataScaler, Inc. July 2007 - October 2010
LiveOps June 2006 - July 2007
Check Point Software Technologies July 2002 - June 2006
Voxeo October 2000 - July 2002
Ready2Build.com September 1999 - October 2000
Borland January 1993 - September 1999
Education
University of California, Santa Cruz
B.A., Computer Science
PRIMA Cinema, Inc. July 2015 - Present
Sotera Wireless, Inc. June 2011 - July 2015
Voxeo May 2010 - June 2011
Mariott Vacation Club International March 2010 - May 2010
Life Technologies September 2009 - April 2010
Sony Online Entertainment June 2007 - September 2009
Global Healthcare Exchange February 2005 - June 2007
Zenodata Corporation January 2004 - February 2005
Resortquest International October 2003 - December 2003
Precise Software, Inc. March 2003 - June 2003
Skills
Spring, JBoss, Hibernate, Java, Unix, XML, Linux, JSP, Software Development, Tomcat, MySQL, Agile, J2EE, Web Services, SQL, Windows, Architecture, Eclipse, SQL Server, Databases, HTML, Subversion, Scrum, PostgreSQL, Ant, OOP, Solaris, Mac OS X, UML, JavaScript, Object Oriented Design, Apache, Database Design, Servlets, Software Design, REST, Software Engineering, SOA, AJAX, ActiveMQ, GWT, Swing, Caching, Java web applications, Web Application Security, Agile Methodologies, Java Enterprise Edition, Oracle, Spring Framework, Web Applications
Education
University of Colorado at Denver 1995 — 2001
Bachelor of Science, Computer Science & Engineering
Samsung Semiconductor, Inc. April 2014 - September 2015
Flextronics January 2012 - April 2014
Seagate Technology LLC April 2006 - June 2011
Bell Sports, Inc. July 2002 - April 2006
Easton Bell Sports Inc 2002 - 2006
Voxeo 2002 - 2002
Exodus Communications December 2000 - December 2001
Efficient Networks April 2000 - December 2000
Medical Manager, Inc. (now Emdeon) March 1998 - April 2000
Skills
Forecasting, Financial Reporting, Financial Modeling, Mergers, Budgeting, Mergers & Acquisitions, Cross-functional Team..., Management, Accounting, Budgets, Account Reconciliation, Analysis, Risk Management, Finance, Strategic Planning, Financial Analysis, Sarbanes-Oxley Act, Revenue Recognition, Variance Analysis, Corporate Finance, Internal Controls, US GAAP, Essbase, Cost Accounting, Process Improvement, Managerial Finance, General Ledger
Education
Colorado State University 2004 — 2006
MBA
San Francisco State University, College of Business 1989 — 1994
BS, BUSINESS ADMIN - ACCOUNTING
Viewpoint Construction Software February 2014 - Present
Selectron Technologies Inc. August 2010 - February 2014
Toshiba - Cambridge Research Lab September 2008 - August 2010
University of British Columbia January 2007 - June 2008
Forecourt Communications May 2003 - August 2003
Voxeo 2001 - 2002
24/7 Real Media 2000 - 2001
Managemark 1998 - 2000
Intel 1996 - 1999
Skills
Python, Perl, C#, JavaScript, Visual Basic, AJAX, Integration, Software Development, Agile Methodologies, Software Engineering, Visual Studio, .NET, Object Oriented Design, Scrum, XML, ASP, Java, SQL, Microsoft SQL Server, Linux, C, Testing, Programming
Education
The University of British Columbia 2004 — 2008
BS, Cognitive Science
Westlake High School 1988 — 1992
Sereno Group 2012 - Present
David Lyng Real Estate 2007 - 2012
Coldwell Banker NRT 2002 - 2007
Voxeo 2000 - 2001
Philips 1998 - 2000
En Pointe Technologies 1997 - 1998
Political Consultant 1992 - 1997
Skills
Certified Residential, Resale Homes, First Time Sellers, Residential Income..., Short Sales, Golf Course Communities, Listings, Sellers, Home Staging, Investment Properties, Real Estate, Condos, Real Estate Transactions, Buyer Representation, Residential Homes, Selling, SFR, Property, 1031 Exchanges, e-PRO, Townhomes, Vacation Homes, Income Properties, Buyers, Move Up Buyers, Referrals, ABR, Single Family Homes, Seniors, REO, Real Property, First Time Home Buyers, Foreclosures, Luxury, New Home Sales
Education
San Diego State University-California State University 1978 — 1982
Social Work
San Marino High School 1970 — 1980
Aspect Software July 2013 - Present
Voxeo March 2008 - July 2013
Voice One May 2003 - February 2008
Siemens ICN December 1990 - April 2003
Skills
VoIP, SIP, Cloud Computing, IVR, Linux, Telecommunications, CTI, IP, Wireless, Software Development, Integration, Mobile Devices, Software Engineering, SaaS, TCP/IP, Network Design
Education
University of Central Florida 1988 — 1990
Bachelor of Science, Computer Science
Citi February 2011 - Present
Voxeo February 2008 - November 2010
Volo Communications 2005 - 2008
Synergistic Communications, LLC November 2004 - June 2005
Internet Satellite Platform May 2000 - November 2004
Picksat 1998 - 2000
United States Air Force June 1990 - June 1994
Skills
Telecommunications, Networking, VoIP, SIP, Vendor Management, Product Management, Project Management, Integration, Call Centers, Process Improvement, Enterprise Software, Management, Business Analysis, Solution Architecture, SQL, IVR, Enterprise Architecture, Telephony, Linux, Cisco Technologies, Unified Communications, Visio, Microsoft SQL Server, Technical Support, Network Engineering, DNS, Team Leadership, Unix, System Administration, Windows Server, Active Directory, Network Design, TCP/IP, VPN, System Deployment, Servers, Troubleshooting, IT Operations, CCNA, Windows, Routing, CTI, Ethernet, Network Architecture, IT Management, Switches, Hardware, LAN-WAN, Architecture, OS X
Education
University of Phoenix 2005 — 2007
Miami Dade College
Sighthound, Inc. January 2013 - Present
Voxeo January 2010 - January 2013
Voxeo Corporation June 2002 - December 2009
Skills
Mergers, Start-ups, Corporate Finance, Corporate Development, SaaS, Cloud Computing, Strategic Partnerships, Enterprise Software, Business Planning, Financial Analysis, Venture Capital, Business Strategy, Risk Management, Mergers & Acquisitions, Professional Services, Executive Management, CRM, Leadership, Management, Strategy, Analytics, Negotiation, Business Development, Competitive Analysis, Go-to-market Strategy, Product Management, Entrepreneurship, Business Alliances, Business Intelligence, Management Consulting, E-commerce, Vendor Management, Product Marketing, Consulting
Education
The University of Chicago Booth School of Business 1996 — 1998
MBA cum laude, Finance
Nuance Communications April 2014 - Present
Xtone September 2012 - January 2014
Mattersight January 2011 - July 2012
Nuance Communications April 2010 - January 2011
Voxeo 2008 - March 2010
Nuance January 2006 - 2009
Speechworks 2001 - 2006
eLoyalty 1999 - 2003
Tandem Computers 1985 - 1992
Skills
SaaS, Enterprise Software, Solution Selling, Professional Services, Cloud Computing, Speech Recognition, Channel, Call Center, IVR, Go-to-market Strategy, Unified Communications, Product Management, Marketing Strategy, Mobile Devices, Strategic Partnerships, Account Management, Mobile Applications, Salesforce.com, Direct Sales, Sales Management, Channel Partners, Contact Centers, Management, Sales, Telecommunications, Selling, Business Alliances, Start-ups, VoIP, Strategy, Managed Services, CTI, Marketing, Product Marketing, Business Development, Sales Enablement, Mobile Technology, CRM, Complex Sales, Business Strategy, Demand Generation, Customer Experience, Partner Management, Business Intelligence, Wireless, Sales Process, Sales Operations, New Business Development, Lead Generation, Software Industry
Education
Boston College 1977 — 1981
BA, magna cum laude, Business
Voxeo July 2011 - Present
RightNow Technologies April 2007 - January 2011
Intervoice July 1996 - July 2006
Education
University of Central Florida 1967 — 1972
Voxeo June 2014 - Present
Presidio December 2010 - June 2014
Voxeo May 2007 - July 2010
Florida Parent-Educators Association July 2005 - July 2006
Skills
VoIP, Networking, Network Security, VPN, SIP, Telephony, Unified Communications, IVR, Cloud Computing
Education
University of Central Florida 2003 — 2007
Bachelor of Science (BS), Management Information Systems, General
SpringCM June 2013 - Present
DialogTech (formerly Ifbyphone, Inc.) January 2012 - May 2013
Ifbyphone, Inc. December 2010 - January 2012
Voxeo February 2008 - June 2010
Magna Health Systems, LLC October 2006 - November 2007
Citrix Systems March 2005 - November 2006
Skills
CCXML, VoIP, IVR, VXML, Telecommunications, Project Management, Amazon Web Services..., Mobile Devices, CTI, Windows Server, Professional Services, Software Project..., Software Development, SaaS, Agile Methodologies, PHP, Telephony, Cloud Computing, MySQL, Call Centers, SIP, CRM, Enterprise Software, Integration, Salesforce.com, Linux, Pre-sales, Product Management, XML, Unified Communications, Scrum, Web Development, Web Applications, E-commerce, Management, Requirements Gathering, Managed Services, Ruby, Solution Selling, Mobile Applications
Education
University of Central Florida - College of Business Administration 1999 — 2003
BSBA, Management Info. Systems
Voxeo May 2008 - Present
Skills
SIP, VoIP, IVR, Connectivity, Telephony, Hosted Services, CTI, Unified Messaging, SMS, Unified Communications, Troubleshooting, Speech Recognition, Cloud Computing, Contact Centers, SaaS, Enterprise Software, SIP Trunking, ACD, Call Centers, Avaya, Professional Services, Network Architecture, VPN, IP, Cisco Technologies
Education
Florida State University
Bachelor, Finance
Voxeo January 2009 - June 2009
Voxeo January 2008 - December 2008
Pink Sneakers Productions May 2007 - August 2007
Skills
VoIP, IVR, PHP, ERP, JavaScript, Mobile Devices, SAP, Technical Support, Servers, Databases, Microsoft Office, Enterprise Software, Program Management, Veterinary Medicine
Education
Ross University School of Veterinary Medicine 2012 — 2015
Doctor of Veterinary Medicine, Animal Health
University of Central Florida - College of Business Administration 2004 — 2008
Management Information Systems, Business, Information Technology, Programming
Voxeo November 2011 - Present
Thomas Defense Group January 2009 - November 2011
Skills
Nagios, PHP, Ruby on Rails, Ruby, CentOS, Symfony, DNS, Cisco Technologies, Active Directory, VPN, Switches, Windows Server, TCP/IP
Education
Southern Polytechnic State University 2004 — 2008
Information Technology
Dauber October 2014 - Present
SuVolta, Inc. 2009 - Present
Tessera 1999 - 2005
nChip 1989 - 1995
Voxeo 1990 - 1992
HAL Computer Systems 1990 - 1991
Key ComputerSystems 1989 - 1989
Memorex 1986 - 1988
Unisys 1985 - 1986
Bourroughs 1981 - 1985
Skills
Semiconductors, EDA, SoC, IC, Strategic Partnerships, ASIC, Start-ups, Product Management, Go-to-market Strategy
Education
University of Michigan 1961 — 1965
PhD, Communications Science
University of Michigan 1958 — 1961
BSEE, EE
Aspect Software July 2013 - Present
Voxeo October 2012 - July 2013
Voxeo September 2011 - October 2012
Voxeo June 2007 - September 2011
The Boeing Company January 2006 - June 2007
Kirchman Corporation July 2005 - December 2005
Convergys January 2000 - July 2005
Skills
Integration, Testing, Agile Methodologies, Software Development, VoIP, IVR, Unix, Quality Assurance, Perl, Software Quality..., Software Engineering, Cloud Computing, XML, Linux, Programming, Solaris, SQL, Test Automation, Scrum, Web Services, Requirements Analysis, SIP, CMMI, TCP/IP, SDLC, Software Project..., Eclipse, SaaS, System Architecture, VXML, Jenkins, Software Design, Telecommunications, Enterprise Software, Solution Architecture, Speech Recognition, Splunk, Squish Automated Testing, Amazon Web Services..., Automated Software..., VMware, Systems Engineering, SOA, Agile Project Management, Professional Services, Atlassian JIRA, Management
Education
University of Central Florida 2000 — 2005
BS, Computer Engineering (Software Concentration)
Valencia College 1999 — 2000
West Orange High School 1996 — 2000
Google February 2013 - Present
Channel Intelligence May 2012 - February 2013
Voxeo May 2008 - May 2012
404 Business Solutions May 2006 - March 2008
Aon Hewitt January 2006 - May 2006
Skills
Project Management, Quality Assurance, VoIP, IVR, Business Intelligence, Business Development, Outsourcing, Business Analysis, Information Technology, Test Automation, E-commerce, Risk Management, Business Strategy, Business Analytics, Management, Organizational..., Software Project..., Leadership, Vendor Management, Product Delivery, Analytics, Integration, Product Management, Guacamole Aficionado
Education
University of Central Florida 2005 — 2006
Bachelor of Science, Computer Science
Full Sail University 2002 — 2005
Bachelor of Science, Computer Science
Aspect Software August 2011 - May 2015
Voxeo August 2011 - July 2013
Sheshunoff Consulting + Solutions September 2002 - February 2011
Brintech September 2002 - April 2010
University of Central Florida February 2001 - August 2002
Wildcard Systems 2000 - 2001
Calloway Network Access September 1997 - May 2000
Skills
Network Security, Penetration Testing, Computer Security, Security, Vulnerability Assessment, PCI DSS, Disaster Recovery, Security Policy, Application Security, Network Architecture, Information Security..., Risk Management, Intrusion Detection, Vulnerability Management, CISSP, Risk Assessment, Data Center, Security Awareness, Business Continuity..., Business Continuity, Security Architecture..., SaaS, PaaS, Service Provider..., Cloud Computing, ITIL, CISM, OWASP, Metasploit, Burp Suite, Kali, Backtrack, Security Policy..., IT Security Assessments, Linux, Community Banking, Privacy Compliance, Information Security, Firewalls, Networking, VPN, Stage Lighting, Live Audio
Education
University of Florida - Warrington College Of Business 2014 — 2016
Master of Business Administration (MBA)
University of Central Florida 2002 — 2003
Graduate Certificate, Computer Forensics
St. Norbert College 1993 — 1997
Bachelor of Science, Math / Computer Science
Tropo, Inc July 2012 - Present
Voxeo June 2007 - July 2012
Moniker.com January 2007 - June 2007
NetByTel 2004 - 2005
Spherion 2003 - 2004
Netspeak 1998 - 2003
Skills
Core Java, Spring, Hibernate, IVR, VXML, XML, Speech Recognition, SIP, VoIP, Tomcat, REST, JBoss Application Server, Software Design, Agile Methodologies, Cloud Computing, Ant, Software Engineering, SaaS, Mobile Applications, Distributed Systems, Business Intelligence, Telephony, SOAP
Education
Florida Atlantic University 1998 — 2002
BS, Computer Science
Florida State University 1996 — 1998
Aspect Software July 2013 - Present
Voxeo 2006 - Present
Skills
CTI, IVR, SIP, TTS, Speech Recognition, Unified Communications, VoIP, Telephony, Speech, Cloud Computing, Call Center, Telecommunications, Engineering, Nuance, Hosted Services, ACD, XML, Customer Relations, SaaS, Media Gateways, Selling, Account Management, Unified Messaging, Speech Technology, SIP Trunking, Asterisk, Call Recording, Call Routing, Voice Mail, IP PBX, ISDN, SMS, Customer Service, Professional Services, Managed Services, Contact Centers, Call Centers, Call Logging, VXML, Mobile Devices, Enterprise Software, Sales Engineering, IP, Network Architecture, Pre-sales, Splunk, Solution Architecture, Session Border..., Integration, Technical Support
Education
University of Central Florida 2002 — 2006
BSBA, Management Information System
Bay Area Community College Consortium May 2013 - Present
Cabrillo College November 2011 - Present
Voxeo December 2000 - May 2002
Avevo (formerly OnRadio) March 2000 - November 2000
West Marine August 1996 - January 1999
Hitachi Data Systems 1994 - 1996
Groupe Pernod Ricard 1993 - 1994
Milelec Communications October 1989 - December 1991
Skills
Quickbooks, Excel, Financial Modeling, Forecasting, Financial Reporting, Budgeting, Accounting, Payroll, Budgets, QuickBooks, Microsoft Excel, Finance, Nonprofits, Analysis, Strategic Planning, Financial Analysis, Project Management
Education
L'Ecole HEC Paris 1991 — 1993
MBA, Strategy
University of California, Berkeley 1984 — 1989
BA, Economics and French
Chico's FAS Inc. April 2009 - February 2015
Atos Origin 2004 - 2009
Entergy 2006 - 2006
Fiserv 2003 - 2004
Astar Government Technologies 2001 - 2002
Office Depot Technologies 2001 - 2001
Voxeo 2000 - 2000
American Express Technologies 2000 - 2000
Avio 1999 - 2000
Fiserv 1998 - 1999
Skills
Microsoft SQL Server, Java, JSP, Eclipse, XML, Business Objects, Apache, Tomcat, JavaScript, C#, Ant, VB.NET, HTML 5, IIS, JSON, T-SQL, Linux, UML, Python, VBScript, jQuery, Git, Oracle SQL, AutoCAD, PTC, C++, VBA, Oracle Pro*C, Objective-C, ActionScript, Data Analysis, MVC Architecture, Arduino, Tortoise SVN, JSTL, ArcGIS, DB2, JDBC, LINQ, OpenGL, VoIP, Windchill, ORM, TCP/IP, Responsive Web Design, OpenLDAP, WPF, SSRS, Swift, Entity Framework
Education
Hillsborough Community College 1996 — 1998
Computer Science, 4.0
Albany Paralegal Institute 1992 — 1993
Paralegal Certification, Law, 4.0
Daytona Beach Community College 1982 — 1983
Astrophysics, 4.0
Eckerd College 2002 — 2005
Creative Writing\Screenwriting, 4.0
Stony Brook University 1983 — 1986
Liberal Arts
Emmi Solutions January 2013 - Present
Voxeo October 2010 - March 2012
NetXentry, LLC June 2005 - October 2010
Skills
IVR, CXP, VoiceObjects, VXML, Speech Recognition, SMS, Prophecy, Java, Regular Expressions, ASP, Relational Databases, Microsoft SQL Server, Nuance, Envox
Education
Temple University 2001 — 2005
BS, Computer Science