Experience
Haven Home Staging & Consulting   August 2011 - Present
360Scenes.tv, Inc.   June 2006 - June 2010
Wells Fargo Home Mortgage   January 1998 - June 2006
Cendant/PHH Mortgage  1997 - 1998
PNC Mortgage Corporation   1992 - 1996
Mid America Mortgage  January 1992 - December 1992
Prudential Relocation  January 1988 - January 1992
Coldwell Banker  1984 - 1988
NFC Computer Corporation   1981 - 1982

Skills
Real Estate, Relocation, Corporate Relocation, Business Development, Home Staging, Sellers, Sales, Contract Negotiation, Residential Homes, Human Resources, Training, Management, Residential Mortgages, Sales Management, Real Estate Transactions, Process Improvement, Interior Design, Appraisal Skills, Strategic Consulting, Certified Relocation..., Home Improvement, Move Management, Client Counseling, Strategic Partnerships, Proposal Writing, Value Based Selling, Mortgage Underwriting, Training Facilitation, Group Training, Problem Analysis, Staging, Problem Solving, Unpacking, Packing, relocation consulting

Education
DePaul University   1999 — 2001

College of DuPage   1978 — 1980

Saint Vincent Ferrer

Experience
State of Minnesota - Department of Natural Resources  April 2013 - Present
Wildtree Herbs, Inc.   January 2012 - Present
State of Minnesota - Department of Public Safety   August 2012 - January 2013
Greater Minneapolis-St.Paul Area   November 2010 - August 2012
Wells Fargo Home Mortgage   August 2005 - November 2010
Wells Fargo Home Mortgage   January 2000 - August 2005
Wells Fargo Home Mortgage   May 1996 - December 2000
Wells Fargo Home Mortgage   May 1993 - May 1996

Skills
Coaching, Recruiting, Instructional Design, Technical Writing, Training Delivery, Captivate, Management, Microsoft Excel, Leadership, Human Resources, Microsoft Word, PowerPoint, Staff Development, Workshop Facilitation, SharePoint, Team Building, Change Management, Microsoft Office, Training Facilitation, Outlook, Highly Organized &..., Time Management, Strategic Planning, Sales, Leadership Development, Needs Analysis, ADDIE, Interviews, Dreamweaver, Consulting, Teamwork, E-Learning, Process Improvement, Career Development, Lifelong Learning, Adobe Presenter, Adobe Captivate, Basic Sharepoint, Microsoft Outlook, Microsoft PowerPoint, Collaboration, Mentoring Of Staff, Lean Thinking, Lean Tools, Kaizen, Training, Employee Training, Program Management, Analysis, Employee Engagement

Education
University of St. Thomas - Opus College of Business   2003 — 2004
Certificate

College of St. Benedict   1987 — 1991
B.S.

St. John's University   1987 — 1991
B.S.

Experience
iMortgage Texas   February 2015 - Present
Wells Fargo Home Mortgage   July 2014 - February 2015
Wells Fargo Home Mortgage   November 2013 - July 2014
Wells Fargo Home Mortgage   May 2012 - November 2013
Raytheon Technical Services Company  November 2010 - February 2012
Wells Fargo Home Mortgage   July 2005 - November 2010

Skills
UAV, Reconnaissance, Avionics, Military, Security Clearance, Military Operations, Defense, Sensors, Aircraft, Mortgage Banking, Residential Mortgages, Customer Satisfaction, Refinance, Mortgage Lending, Sales, Banking, Leadership, Home Equity Loans, FHA, Loans, FHA financing, Loan Origination, VA loans, Government Loans, USDA, Construction Loans, Certified Mortgage..., Investments, Real Estate Financing, Finance, Credit Analysis, Loan Servicing, Consumer Lending, Rates, Credit, Mortgage Underwriting, Reverse Mortgages, Mortgage Marketing, Loss Mitigation, First Time Home Buyers, Investment Properties, Underwriting, Real Estate, Mortgage Servicing, Commercial Lending, Real Estate Economics, Commercial Mortgages, Referrals, REO, Foreclosures

Education
Cochise College   2005 — 2007
Associate's degree, General Studies

Experience
Wells Fargo Home Mortgage   January 2015 - Present
Wells Fargo Home Mortgage   January 2015 - Present
HEB  March 2011 - Present
Andronico's Markets  September 1990 - February 2011
Hans Construction Company   March 1988 - September 1990

Skills
Customer Service, Microsoft Office, Retail, Sales, Microsoft Excel, Microsoft Word, Leadership, Inventory Management, PowerPoint, Merchandising, Account Reconciliation, Finance, Financial Reporting, General Ledger, Accounting, Invoicing

Education
Keller Graduate School of Management of DeVry University   2012 — 2014
Master of Business Administration (MBA), Accounting and Finance

DeVry University   2008 — 2011
Bachelor of Science Degree, Finance

College of Alameda   1992 — 1995
Associate's Degree, Accounting, 3.51

Experience
BMO Harris Bank  September 2014 - May 2015
MSI (Mortgage Services III, LLC)   February 2009 - January 2014
TigerDirect.com  July 2008 - November 2008
CMG Mortgage  June 2005 - May 2008
Wells Fargo Home Mortgage   January 2000 - June 2005

Skills
Loan Origination, Loans, Residential Mortgages, Mortgage Lending, FHA, Refinance, Mortgage Banking, Finance, Business Development, Banking, Credit, VA loans, Underwriting, Consumer Lending, USDA, Mortgage Underwriting, Sales, Credit Analysis, FHA Financing, Customer Service, First Time Home Buyers, VA Loans

Education
Purdue University   1993 — 1997
Bachelor of Arts (B.A.), Communications Management w/ a minor in Organizational Leadership and Supervision

College of DuPage
Computer and Internetworking Technologies

Experience
Wells Fargo Home Mortgage   August 2014 - Present
Wells Fargo Home Mortgage   January 2013 - Present
Wells Fargo Home Mortgage   October 2011 - January 2013
Wells Fargo Home Equity  August 2010 - October 2011
Wells Fargo Home Equity  February 2010 - August 2010
Wells Fargo Home Mortgage   August 2009 - February 2010
City of Ankeny Police Department   October 2008 - June 2009
Coe College  November 2004 - May 2008

Skills
Loans, Mortgage Lending, Credit, Mortgage Banking, Credit Analysis, Loan Origination, Consumer Lending, Refinance, FHA, Banking, Underwriting, Residential Mortgages, Mortgage Underwriting, Credit Risk, Loss Mitigation, Commercial Lending, Mortgage Servicing, Loan Servicing, Small Business Lending, Commercial Banking

Education
University of Iowa - Henry B. Tippie College of Business   2013 — 2018
Master of Business Administration (M.B.A.)

Coe College   2004 — 2008
Bachelor of Arts (BA), Business Administration / Public Relations / Spanish

Experience
RoundPoint Financial Group  March 2014 - Present
RoundPoint Financial Group  May 2013 - March 2014
PartnerJD  February 2013 - May 2013
Bank of America  June 2012 - January 2013
Nelson Mullins  June 2011 - June 2012
Husqvarna  February 2011 - May 2011
Husqvarna  June 2010 - November 2010
Wells Fargo Home Mortgage   January 2010 - October 2010
Charlotte School of Law  June 2010 - August 2010
United States Attorney's Office  September 2009 - November 2009

Skills
MS Project, Six Sigma, MS Office Suite, Westlaw, Calyx, Secondary Sources, Minitab, Research, Microsoft Office, Real Estate, Legal Writing, Legal Compliance, Mortgage Lending, Litigation, Training, Negotiation, Finance, Policy, Management, Legal Research, Bankruptcy, Courts, Leadership, Banking, Analysis, Strategy, Sales, Process Improvement, Loans, Credit

Education
Charlotte School of Law   2008 — 2010
JD, Law

Colgate University   1997 — 2001
Bachelor of Arts, History and Philosophy

Experience
Consumer Loan Services, LLC  October 2014 - Present
Wells Fargo Home Mortgage   May 2007 - September 2014
Wells Fargo  February 2006 - May 2007

Skills
Refinance, VA Loans, USDA Rural Housing, Fannie Mae, New Home Purchase, Concrete, FHA Financing, Real Estate, Investment Properties, Non-Conforming, Residential Mortgages

Education
Coe College   2000 — 2004
Bachelor of Arts (B.A.), Business Administration and Management, General

Interstate 35   1996 — 2000

Experience
Wells Fargo Home Mortgage   February 2013 - Present
Navy Federal Credit Union  December 2012 - February 2013
SC State Credit Union  May 2007 - April 2011
United 1st Federal Credit Union   May 2003 - May 2007

Skills
Mortgage Lending, Loans, Loan Origination, Mortgage Banking, Refinance, Credit, FHA, Consumer Lending, Banking, Credit Analysis, Residential Mortgages, VA loans, FHA financing, Retail Banking, Underwriting, Credit Risk, Government Loans

Education
College of Charleston   1998 — 2002
Bachelor's degree, Psychology

Experience
Founders Federal Credit Union  July 2005 - Present
Wells Fargo Home Mortgage   November 2004 - July 2005
Bloomingdale's  June 2004 - August 2004

Skills
Microsoft Office, Microsoft Excel, Time Management, Research, Customer Service, Auditing

Education
College of Charleston   2000 — 2004
Bachelor of Arts (BA), History

Experience
Wells Fargo  January 2014 - Present
Wells Fargo Home Mortgage   May 2012 - December 2013
Farmers State Bank  May 2004 - April 2012
Dan Deery Motor Co.   August 2001 - April 2004

Education
Coe College   1992 — 1996
Bachelor's degree, Business Administration

Experience
Decook Mortgage Group with Movement Mortgage   January 2014 - Present
WCAR   2012 - Present
PrimeLending, a PlainsCapital Company  February 2012 - December 2013
Wells Fargo Home Mortgage   December 2008 - February 2012
Washington Mutual  January 1999 - December 2007
West Coast Marine Services   June 1989 - October 1998
Commercial Fisherman  June 1973 - September 1988

Skills
Customer Satisfaction, Team Leadership, Lead Generation, Fishing, Boating, Mortgage Lending, Residential Mortgages, Construction Loans, Pricing Strategy, FHA, Refinance, FHA financing, Banking, Finance, Customer Retention, Real Estate, Single Family Homes, Sellers, Foreclosures, Non-Conforming, USDA, Loan Origination, Portfolio Management, Short Sales, Investment Properties, First Time Home Buyers, VA loans, Investors, Loans, Referrals, Mortgage Banking

Education
College of Marin   1977 — 1979

Tamalpais High School   1973 — 1977

Experience
Wells Fargo Home Mortgage   April 2012 - Present
Wells Fargo Home Mortgage   October 2011 - April 2012
Wells Fargo Home Mortgage   November 2009 - October 2011
Wells Fargo Home Mortgage   January 2005 - November 2009

Skills
Business Development, Process Improvement, Relationship Management, Marketing Strategy, Project Management, Communication, Sales Management, Loans, Customer Service, Mortgage, Coaching, Credit

Education
University of Minnesota - Carlson School of Management   2007 — 2010
MBA, Business

University of St. Thomas   2000 — 2002
B.A., Journalism, Spanish

College of Saint Benedict   1998 — 2000
none, General requirements

Experience
U.S. Bank   March 2015 - Present
U.S. Bank   December 2013 - March 2015
Wells Fargo Home Mortgage   October 2012 - October 2013
Wells Fargo Home Mortgage   June 2012 - October 2012
Wells Fargo Home Mortgage   September 2011 - June 2012
Bernick's Beverage   January 2007 - September 2011
isd 742  November 2009 - March 2011

Skills
Excel, Coaching, Word, PowerPoint, Microsoft Office, Problem Solving, Outlook, Statistics, CRM, Leadership, Microsoft Excel

Education
Saint John's University   2008 — 2011
Bachelor of Arts, Mathematics

St. John's University   2008 — 2011
Bachelor of Arts, Mathematics

Coe College   2007 — 2008

Experience
OneTrust Home Loans  January 2014 - Present
AmeriFirst Financial, Inc.   April 2012 - January 2014
W.J. Bradley Company   September 2011 - March 2012
Guild Mortgage Company  January 2006 - April 2010
Wells Fargo Home Mortgage   December 2000 - January 2006
Wells Fargo Bank  October 1998 - November 2000

Skills
Strategic Development..., P&L Management, Contract Negotiation, Budgeting, Public Speaking, Public Relations, Channel Management, Channel Marketing, New Business Development, Pricing Negotiation, Recruitment/Retention, Budgets, Project Planning, Channel Partners, Mortgage Lending, Credit, Investment Properties, Sales Management, Real Estate, Recruiting, Sales, Pricing Strategy, Multi-channel Marketing, Customer Service, Training, Customer Satisfaction, Management, Leadership, CRM, Start-ups, Business Development, Strategy, Salesforce.com, Lead Generation, Direct Sales, Finance, Negotiation, B2B, Loans, Small Business, Banking, Mortgage Banking, Loan Origination, Refinance, Investments, Retail, Customer Retention, FHA, Residential Mortgages

Education
Colby Sawyer College   1993 — 1997
BS, Sports Management/Busienss Administration

Experience
KPMG  January 2012 - December 2012
Wells Fargo Home Mortgage   October 2011 - December 2011
Coe College  September 2009 - May 2011
Coe College  August 2008 - May 2011
Coe College  August 2009 - May 2010
Volunteer Income Tax Assistance  January 2010 - April 2010

Skills
Access, Fundraising, Accounts Payable, Public Speaking, Microsoft Excel, Training, Microsoft Word, Analysis, Process Improvement, Tax, Management, Peachtree, Microsoft Office, Research, PowerPoint

Education
Coe College   2007 — 2011
Bachelor of Arts (B.A.), Public Accounting and Business

Experience
Casa Atwater   September 2011 - Present
Protingent Staffing  January 2011 - September 2011
Wells Fargo Home Mortgage   July 2009 - December 2010
PHH Mortgage  March 2007 - July 2009
Atlantic Bay Mortgage Group  2003 - 2007

Skills
Technical Recruiting, Recruiting, Contract Recruitment, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Sourcing, Project Management, Mortgage Banking, VA loans, Management

Education
Coastal Carolina University   1994 — 1995
BA, Sociology, Psychology

Socastee High   1988 — 1991
Diploma, General Studies

Experience
Shelter Lending Services, LLC   March 2008 - Present
Wells Fargo Home Mortgage   July 1996 - February 2008

Skills
Mortgage Lending, Loans, FHA, Loan Origination, Real Estate, Small Business Lending, VA loans, Mortgage Banking, Insurance, Investment Properties, Short Sales, Commercial Lending, Credit, Refinance, First Time Home Buyers, Residential Homes, Strategic Planning, Customer Service, Investments, Underwriting, REO, USDA, FHA financing, Residential Mortgages, Sellers, Government Loans, Real Estate Economics, Construction Loans

Education
College of Charleston   1969 — 1973
BA, Political Science

CTAR

Experience
Gateway Mortgage Group  July 2013 - Present
Wells Fargo Home Mortgage   September 2005 - July 2013
Mortgage Associates   August 1996 - August 2005

Skills
FHA, Construction, USDA, First Time Home Buyers, Refinance, Mortgage Lending, Investment Properties, Residential Mortgages, VA loans, Loans, Mortgage Banking, Mortgage Marketing, Sellers, Certified Mortgage..., Referrals, REO, Finance, Credit, Loan Origination, FHA financing, New Home Sales, Short Sales, Residential Homes, Property, Foreclosures, Leadership, Real Estate Transactions, Construction Loans, Condos, Real Estate Financing, Single Family Homes, Relocation, Non-Conforming, Government Loans, Reverse Mortgages, HUD, Real Estate Economics, Real Property, Underwriting, Mortgage Underwriting, Brokerage, Real Estate, FHA Financing, VA Loans

Education
College of Charleston   1978 — 1981

St. Andrews High School   1975 — 1978

Experience
Renasant Bank  2015 - Present
Evolve Bank and Trust  September 2009 - 2015
Wells Fargo Home Mortgage   2012 - 2013
Universal Mortgage & Finance Inc  2007 - 2009
NFM  2005 - 2007

Skills
Banking, Credit, Mortgage Lending, Customer Service, Loans, Sales Management, Team Building, First Time Home Buyers, FHA financing, VA loans, Investment Property..., Reverse Mortgages, Real Estate, Refinance, REO, Investment Properties, Loan Origination, Leadership, USDA, Sales, Residential Mortgages, Construction Loans, Entrepreneurship, Certified Mortgage..., FHA, Government Loans, Mortgage Underwriting, Property, Real Estate Transactions, Mortgage Banking, VA Loans

Education
College of Charleston
Bachelor of Science (BSc), Economics

Experience
Wells Fargo  April 2010 - Present
Wells Fargo Home Mortgage   April 2010 - Present

Skills
Mortgage Lending, FHA, Refinance, Mortgage Banking, Loan Origination, Loans, Residential Mortgages, VA loans, FHA financing, USDA, Credit, Banking, First Time Home Buyers, Government Loans, Investments, Investment Properties, Real Estate

Education
College of DuPage   1998 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations

Experience
Wells Fargo Home Mortgage   April 2014 - Present
Sears Holdings Corporation  October 2012 - February 2014
mardevdm2/emedia   February 2006 - September 2012
Allstate Insurance  June 2005 - February 2006

Skills
B2B Marketing, Lead Generation, Direct Marketing, Email Marketing, Integrated Marketing, RFM, Audience Segmentation, Lead Nurture, New Business Development, Strategic Planning, B2B, Business Development, Database Marketing, Customer Acquisition, Multi-channel Marketing, Merchandising

Education
College of DuPage   2006 — 2007
AAS, Accounting

Southern Illinois University, Edwardsville   2001 — 2003
BA, Business

Harare Polytechnic   1997 — 1999
Quantity Surveying, Civil Engineering

Prince Edward High School   1995 — 1996
Accounting and Business, A-level

St Johns High School   1991 — 1994

Experience
Connecticut Home Mortgage  June 2013 - Present
Wells Fargo Home Mortgage   March 2010 - June 2013
Wachovia  November 2007 - March 2010
Trident Mortgage Corporation   1999 - 2007

Skills
JUMBO LOANS, CONVENTIONAL LOANS, FHA LOANS, Conventional, Real Estate, Compliance, Customer Service, Customer Relations, Refinance, Mortgage Banking, Mortgage Lending, Investment Properties, FHA financing, Loan Origination, FHA, Loans, Real Estate Financing, VA loans, USDA, Residential Mortgages, Construction Loans, Reverse Mortgages, Credit, Underwriting, Government Loans, Loss Mitigation, Banking, Referrals, Credit Analysis, First Time Home Buyers, NMLS, Real Estate Economics, Certified Mortgage..., HUD, Non-Conforming, REO, Home Equity Loans, Mortgage Underwriting, Home Equity Lines of..., Home Equity, Mortgage Marketing, Investors, Residential Homes, FHA Financing, VA Loans

Education
Johnson and Wales University and Colby College   1988 — 1992
B.S., Culinary Arts, Hotel, Restaurant, Institutional Management, Accounting

Colby College   1987 — 1989
Biology, American Studies

Experience
Shellpoint Mortgage Servicing  April 2014 - Present
BB&T  February 2014 - Present
Wells Fargo Home Mortgage   September 2013 - Present
J.P. Morgan   October 2008 - January 2013
Placement Pros (Washington Mutual)   July 2006 - May 2008
Safe Auto Insurance Company  December 2003 - March 2006

Skills
Microsoft Excel, Communication Skills, Leadership Skills, Work Ethic, Self-motivated, Adaptable, Sales, Customer Service, Management, Teamwork, Insurance, Banking, Time Management, Leadership, Human Resources, Customer Satisfaction, Asset, Microsoft Office, Risk Management, Analytical Skills, Financial Services, Quality Assurance, Mortgage Banking, Loan Servicing, Loans, Call Centers, Process Improvement, Mortgage Lending, Analysis, Credit, Training, Mortgage Servicing, Outlook, Relationship Management, Access, Team Leadership, Software Documentation, Finance, Recruiting, Underwriting, Retail Banking, Credit Analysis, Portfolio Management, Mortgage Underwriting, Loss Mitigation, Vendor Management, Financial Analysis, Team Building, Data Entry, Business Analysis

Education
Webster University   2011 — 2013
Master's degree, Human Resources Development & Management

Coker College   2005 — 2010
Bachelor's degree, Bachelor of Social Work & Criminology

Experience
Wells Fargo Home Mortgage   July 2015 - Present
Great Lakes Members Credit Union   July 2013 - July 2015
Kinecta Federal Credit Union  November 2012 - August 2013
American Marketing & Publishing, Llc   May 2011 - February 2012
Edward Jones  August 2010 - May 2011
1st Advantage Mortgage  2007 - 2009
American Mortgage Network  2005 - 2008
Aegis Wholesale  January 2002 - November 2005

Skills
Mortgage Lending, FHA, Loans, USDA, FHA financing, Wholesale, Home Equity Loans, Mortgage Banking, Credit, Refinance, VA loans, Loan Origination, Series 7, First Time Home Buyers, Reverse Mortgages, Residential Mortgages, Selling, Leadership, Investments, Real Estate, Financial Services, Finance, Mortgage Marketing, Government Loans, Credit Analysis, FHA Financing, Mortgage Underwriting, Sales, VA Loans, Underwriting

Education
College of DuPage

Experience
MidPen Housing Corporation  July 2008 - Present
National Housing Trust  2012 - Present
Housing Partnership Network  2012 - Present
Non-Profit Housing Association of Northern California  2010 - Present
City of San Francisco, Mayor's Office of Housing   2004 - 2008
California Department of Housing and Community Development  2003 - 2004
Wells Fargo Home Mortgage   2001 - 2003
U.S. Department of Housing and Urban Development   1998 - 2001

Education
Harvard University   1992 — 1994
Master's Degree, Public Policy

Colgate University   1983 — 1987
Bachelor's Degree, Political Science

Experience
Great Circle Wealth Strategies   July 2014 - Present
Securities America, Inc. Member FINRA/SIPC   July 2014 - Present
Securities America Advisors, Inc.   July 2014 - Present
VALIC Financial Advisors, Inc.   June 1999 - July 2014
Wells Fargo Home Mortgage   1995 - 1999
MassMutual Financial Group  1992 - 1995
Davenport, Dukes & Associates   1991 - 1992
Cenit Bank for Savings   1988 - 1991
Investors Home Mortgage Corp.   1983 - 1988
US Navy  June 1979 - July 1983

Skills
Wealth Management, Retirement Income..., Guaranteed Lifetime..., Income Protection, Investment Advisory, Wealth Preservation..., 401k Rollovers, Financial Education, Financial Planning, Retirement Planning, Finance, Retirement, Mutual Funds, Mortgage Lending, Certified Financial..., Personal Financial..., Variable Annuities, Life Insurance, Qualified Retirement..., Equity Indexed Annuities, Sailing, Financial Advisory, Investment Strategies, Estate Planning, IRAs, Retirement Savings, Long Term Care Insurance, Social Security

Education
College for Financial Planning   2009 — 2009
Accredited Wealth Management Advisor professional designation, Wealth Management

University of North Carolina at Chapel Hill   1975 — 1979
BS Industrial Relations, Economics

The American College
Chartered Financial Consultant education program, Financial Planning and Services

Experience
Aerotek Professional Staffing  May 2011 - Present
Wells Fargo Home Mortgage   April 2010 - May 2011
US Bank Home Mortgage  June 2009 - April 2010

Skills
Account Management, Accounting, Applicant Tracking..., Call Center, Call Centers, Cold Calling, College Recruiting, Contract Recruitment, Customer Service, Data Entry, Recruiting, Sales, Staffing Services, Talent Acquisition, Temporary Placement, Technical Recruiting, Negotiation, Sourcing, New Business Development, Human Resources, Strategic Planning, Interviews, Internet Recruiting, Employee Relations, Training, Management, Microsoft Word, Marketing, Leadership

Education
Coe College   2005 — 2009
Bachelor of Arts, Business Administration and Public Relations

Experience
Willis Auto Campus  October 2014 - Present
Vera Group LLC   May 2014 - Present
Wells Fargo Home Mortgage   February 2012 - March 2014
Community Neuro Rehab   August 2010 - March 2012
Lutheran Services in Iowa  2006 - 2008
Lutheran Services in Iowa  2006 - 2008

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Team Building, Customer Service, Customer Satisfaction, Nonprofits, Strategic Planning, Sales Management, Community Outreach, Negotiation, Marketing, Coaching, Communication, Business Development

Education
Grand View College   2006 — 2008

Coe College   2003 — 2006

Experience
Banc of California  April 2014 - Present
Wells Fargo Home Mortgage   September 2000 - January 2014
JPMorgan Chase  August 2003 - October 2009
Sir Gauuan International Inc   January 1985 - September 1998

Skills
Customer Service, Negotiation, Real Estate, Investment Properties, Residential Homes, Marketing, First Time Home Buyers, Sales, Short Sales, REO, Management, Foreclosures, Investors, Selling, Real Estate Transactions, Single Family Homes, Listings, Contract Negotiation, Real Estate Development, Relocation, VA loans, Microsoft Office, Microsoft Excel, FHA, Mortgage Lending, FHA financing, Mortgage Banking, Refinance, Loans, VA Loans, FHA Financing, Funding Applications

Education
University of the Pacific   2010 — 2012
Certified Substance Abuse Counselor/ Behavioral Health, Behavioral Health / Addiction Prevention and Treatment, 3.98 Gpa

San Joaquin Delta College   1999 — 2000
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services

College of Marin   1983 — 1984
Associate's degree, Business/Commerce, General

Experience
Hallmark Business Connections  September 2015 - Present
Autumnbridge Media LLC   January 2010 - Present
A Peaceful Touch Healing Arts   February 2006 - July 2010
The Center for Sustainable Living   2004 - 2008
Mayo Clinic  August 2002 - February 2006
Wells Fargo Home Mortgage   February 2002 - July 2002
TEKsystems  July 2001 - December 2001
Lands' End  September 2000 - December 2001
Independent Massage Therapist  January 2000 - December 2001
Imation  June 1997 - July 2000

Skills
Wordpress, Blogging, CMS, Optimization, Small Business, Holistic Health, SEO, Facebook, Social Media, YouTube, Social Networking, Web Development, Coaching, Virtual Assistant, Virtual Assistance, Email Marketing, Non-profit..., Research, Web Design, Twitter, LinkedIn, Google Apps, iContact, WordPress, Leadership, Energy Healing, Wellness, Editing, Personal Development, Mac, Website Development, Nonprofits, Web Content, Reiki, Therapeutic Massage, Newsletters, E-commerce, Online Marketing, Healing, Management, Event Management, Copywriting, Business Coaching, Customer Service, Task Management, Verbal De-escalation

Education
Saint Mary's University of Minnesota
Master's Degree, Human Development

University of Iowa   1993 — 1996
Master's Degree, Sport, Health, Leisure, and Physical Studies - Therapeutic Recreation

Coe College   1988 — 1991
Bachelor’s Degree, Music Performance, General

Minneapolis School of Massage   1999 — 1999
Massage Practitioner Certification, Massage Therapy/Therapeutic Massage

Saint Croix Center for the Healing Arts - Hudson, WI   1999 — 2000
Acupressure, Traditional Chinese Medicine Approaches, Reflexology, Massage Therapy/Therapeutic Massage

Experience
Canon Solutions America  March 2015 - Present
Bed Bath & Beyond  June 2011 - June 2015
PNC Mortgage  March 2013 - April 2013
STEARNS LENDING INC.  November 2012 - December 2012
US BANK  August 2012 - October 2012
Wells Fargo Home Mortgage   April 2012 - June 2012
Wintrust Mortgage Corporation  February 2012 - April 2012
Platinum Home Mortgage  July 2010 - January 2011
Freedom Title Corporation   April 2001 - June 2010

Skills
Loans, Customer Service, Credit, Retail, Sales, Microsoft Excel, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Mortgage Banking, Refinance, FHA, Mortgage Lending, Loan Origination, Residential Mortgages, Marketing, Team Building, Cold Calling, Loan Servicing, Team Leadership, Sales Management

Education
College of DuPage   1993 — 1996
Associate's degree, Management & Marketing

Willowbrook High School   1989 — 1993
High School Diploma

Experience
Chicago Public Schools  January 2011 - April 2013
TCF Bank  January 2005 - August 2009
Wells Fargo Home Mortgage   March 2003 - September 2004
Self Employed  February 2001 - September 2002

Skills
Leadership, Banking, Credit, Customer Service, Mortgage Lending, Finance, Credit Analysis, Financial Analysis, Real Estate, Loan Origination, Mortgage Banking

Education
College of DuPage   2015 — 2017
Cinematography and Film/Video Production

University of Phoenix   2008 — 2009
Business Administration and Management, General

Florida Atlantic University   1991 — 1992
Business Administration and Management, General

Experience
J Hilburn  October 2013 - Present
Corset Styling & Fashion Boutique   February 2011 - Present
J Hilburn  2013 - 2014
J Hilburn  2013 - 2014
Cargill  February 2010 - November 2010
Producers Ag Insurance Group  July 2008 - October 2009
Organizational Concepts International  November 2006 - July 2008
Wells Fargo Home Mortgage   January 2005 - November 2006
Wells Fargo Home Mortgage   2003 - 2005
Wells Fargo Home Mortgage   2002 - 2003

Skills
Account Management, CRM, Change Management, Coaching, Customer-focused Service, Employee Benefits, Employee Engagement, Fashion, Human Resources, Leadership, Leadership Development, Management, Marketing, Networking, Onboarding, Organizational..., Organizational..., Passion for Helping..., Performance Management, Process Improvement, Program Management, Project Management, Recruiting, Retail, SAP, Sales, Strategy, Talent Acquisition, Talent Management, Team Building, Teamwork, Time Management, Training

Education
University of Minnesota-Twin Cities   2002 — 2004
MEd, Human Resource Development

College of St. Benedict   1994 — 1998
Bachelor of Arts (BA), Communication & Sociology

Experience
Omaha Area Natural Parents   January 2014 - Present
House Officers Association Alliance   May 2012 - Present
CSG International  August 2010 - March 2013
Millard Refrigerated Services  June 2010 - July 2010
Amazon.com  February 2008 - June 2010
Franchise Concepts Unlimited   August 2006 - February 2008
SEI, LLC  June 2005 - May 2006
Wells Fargo Home Mortgage   August 2003 - June 2005

Skills
Performance Management, Employee Relations, Interviewing, HR Policies, Organizational..., Employment Law, Leadership Development, Talent Acquisition, Talent Management, Change Management, Onboarding, HRIS, Human Resources, Interviews, Recruiting

Education
College of Saint Benedict   2000 — 2003
BA

Experience
Wells Fargo Home Mortgage   April 2009 - Present
Wells Fargo Financial  May 2008 - April 2009
Wells Fargo Financial  November 2007 - May 2008
Wells Fargo Financial  November 2005 - November 2007
Wells Fargo Financial  August 1999 - November 2005

Education
Coe College   1994 — 1998
Economics and Business

Experience
Wachovia Bank  April 2007 - Present
Wells Fargo Home Mortgage   June 2004 - February 2007

Education
College of Charleston   1999 — 2002

Experience
Wyndham Capital Mortgage  September 2014 - Present
Round Point Mortgage   May 2013 - September 2014
Wells Fargo Home Mortgage   August 2010 - May 2013
IBM  January 2010 - June 2010
IBM-Lender Business Process Services   September 2007 - June 2010
New Century Mortgage  1999 - 2007
Main Street Home Mortgage   January 1998 - January 1999
National Lending Center, Inc   January 1996 - January 1998

Skills
Mortgage Lending, Loans, Credit, Software Documentation, Testing, Leadership, Training, Quality Assurance, Underwriting, Business Analysis, Process Improvement, Banking, Vendor Management, Customer Service, Analysis, Management

Education
College of DuPage   1979 — 1981
Associates, Business Management

Experience
Wells Fargo  2010 - Present
Wells Fargo Home Mortgage   2007 - 2010
Wells Fargo Home Mortgage   September 2002 - 2007
Long Term Care Group  September 2001 - September 2002
General Electric  March 1996 - June 2001

Skills
Business Process, Business Requirements, Vendor Management, Process Improvement, Agile Project Management, Mortgage Lending, SDLC, Banking, Requirements Gathering, Program Management, Business Analysis, Requirements Analysis, Loans, Financial Services, Risk Management, Credit, Data Warehousing, Business Process...

Education
College of Saint Benedict   1982 — 1987

Experience
Athene USA  June 2014 - Present
Wells Fargo Home Mortgage   September 2012 - February 2013
ISGN  July 2010 - June 2011
Wells Fargo Home Mortgage   March 2010 - May 2010
The Weitz Company  July 2008 - January 2009
Vanir Construction Management  October 2003 - September 2005

Skills
Employee Relations, Human Resources, Performance Management, HRIS, HR Policies, HR Consulting, Onboarding, Employee Engagement, Benefits Administration, Customer Service, Interviews

Education
Des Moines Area Community College   2012 — 2014
In-Progress, Business Administation

Des Moines Area Community College   2009 — 2010
In-progress, Business Administration, 3.75

College of Marin   1985 — 1987
Pre-Nursing Studies

Experience
Wells Fargo Home Mortgage   April 1996 - Present
Wells Fargo Home Mortgage   1996 - Present

Skills
Mortgage Lending, Business Process..., Vendor Management, Management, SDLC, Business Analysis, Strategic Planning, Financial Services, Portfolio Management, Risk Management, Leadership, Loans, Banking, Team Building, Product Development, Program Management, Change Management, Process Improvement, PMO, IT Strategy

Education
College of Saint Benedict   1978 — 1982

Experience
Western National Insurance  January 2015 - Present
Questar Assessment, Inc.   February 2013 - July 2014
Wells Fargo Home Mortgage   September 2008 - February 2013
NCS Pearson  2004 - 2008
CrossCountry Courier  2004 - 2004

Skills
MS Project, SDLC, Process Improvement, Banking, Business Analysis, Visio, Project Management, Integration, Marketing, Vendor Management, Requirements Analysis, PMO, Program Management

Education
College of Saint Benedict   1997 — 2001

Saint John's University   1997 — 2001

Experience
Wells Fargo Home Mortgage   May 2014 - Present
Wells Fargo Home Mortgage   July 2011 - Present
Wells Fargo Home Mortgage   July 2010 - August 2012
Wells Fargo Home Mortgage   2011 - 2011
Wells Fargo Financial  January 2005 - July 2010
Wells Fargo Financial  January 2003 - January 2005

Skills
Business Requirements, SDLC, Disaster Recovery, Business Analysis, Visio, PMP, Requirements Gathering, Process Improvement, Project Portfolio..., PMO, SharePoint, Vendor Management, Software Documentation, Management, Business Process..., Project Management, Change Management, Business Process, Performance Management, Risk Management, Call Centers, Software Project..., Analysis, Requirements Analysis, Banking

Education
Coe College   1984 — 1988
BA, Business Administration & Sociology

Experience
SF Fire Credit Union  2014 - Present
Wells Fargo Home Mortgage   2010 - August 2013

Skills
Excellent Sales..., FHA, VA Loans, Sales, Recruiting, Management, Customer Service, Non-Conforming, Refinance, Mortgage Lending, Strategic Planning

Education
College of Alameda

Experience
AW Haley LLC   April 2010 - Present
Creative Color & Hair Designs   March 2010 - Present
Lifetime Roofs & Consulting   March 2009 - April 2010
CTX Mortgage Company  March 2002 - November 2007
Sweeney Title Services   March 2001 - January 2002
Wells Fargo Home Mortgage   January 2000 - January 2001
H&R Block Mortgage  January 1999 - January 2000

Education
Blaine School
Nail Esthetics

Colby-Sawyer College
English Education

Goffstown Area High School

Experience
Wells Fargo Home Mortgage   May 2014 - Present
First Centennial Mortgage Corporation  September 2012 - May 2014
Prospect Mortgage, LLC  May 2010 - September 2012
JPMorgan Chase  February 2009 - August 2010
Fiserv Lending Solutions  September 2006 - January 2009
Ocwen Financial Solutions  October 2005 - September 2006
H&R Block  August 2003 - September 2005
Option One Mortgage  November 1999 - September 2005
H&R Block Mortgage/Option One Mortgage   2003 - 2005

Skills
FHA, Mortgage Lending, Mortgage Banking, Loans, Underwriting, VA loans, Certified Mortgage..., Residential Mortgages, Loan Origination, Refinance, Credit, Non-Conforming, Government Loans, Construction Loans, Credit Analysis, FHA financing, USDA, Banking, Loss Mitigation, Mortgage Underwriting, VA Loans

Education
College of DuPage
Business

Experience
Wells Fargo Home Mortgage   November 2014 - Present
Wintrust Mortgage  October 2013 - November 2014
JP Morgan Chase  May 2011 - October 2013
Wells Fargo Home Mortgage   March 2010 - May 2011
Bank of America Home Loans  April 2004 - October 2009

Skills
Mortgage Lending, Refinance, Loans, Investment Properties, Finance, Mortgage Banking, FHA, Loan Origination, Residential Mortgages, FHA financing, Credit, Construction Loans, Government Loans, Banking, Commercial Lending, REO, First Time Home Buyers, Real Estate, Mortgage Underwriting, Home Equity Loans, Commercial Mortgages, Home Equity Lines of..., Certified Mortgage..., FHA Financing, VA Loans, Sales, Credit Analysis, USDA, Underwriting, Reverse Mortgages, Recruiting

Education
College of DuPage   2001 — 2002
Bachelor of Business Administration (BBA)

Columbia College Chicago   1996 — 1997
Bachelor of Arts (BA)

Experience
United Guaranty Corporation  October 2009 - Present
Wells Fargo Home Mortgage   July 2013 - January 2014
United Guaranty Corporation  January 2011 - July 2013
HSBC Consumer Lending  March 2002 - December 2009
HSBC/Household International   March 2002 - March 2009
Mortgage Lenders Network  2001 - 2002

Skills
Professional mortgage..., Solid professional in..., Mortgage Lending, Credit, Loans, Underwriting, Portfolio Management

Education
College of DuPage
Literature

Experience
Wells Fargo Home Mortgage   May 2015 - Present
U S Bank Home Mortgage   August 2010 - May 2015
U S Bank  March 2003 - September 2010
U S Bank  May 1998 - March 2003
U S Bank  October 1980 - May 1998
First Colonial Bankshares   1980 - 1995

Skills
Banking, Certified Mortgage..., Commercial Banking, Commercial Lending, Construction Loans, Consumer Lending, Credit, Credit Analysis, FHA, FHA financing, Finance, Government Loans, Home Equity Lines of..., Loan Origination, Loans, Mortgage Banking, Mortgage Lending, Mortgage Underwriting, Refinance, Residential Mortgages, Retail Banking, Small Business Lending, Underwriting, Customer Service, First Time Home Buyers, Referrals, USDA, VA loans

Education
Keller Graduate School of Management of DeVry University   1990 — 1993
Masters, Finance

Northern Illinois University   1978 — 1980
Bachelor of Science, Finance

College of DuPage   1976 — 1978
Associates, General

Experience
Wells Fargo Home Mortgage   September 2015 - Present
Beautycounter  March 2014 - Present
EDC Publishing   December 2009 - August 2014
Wells Fargo Home Mortgage   October 2010 - June 2011
Wells Fargo  February 2006 - January 2010
Wells Fargo  February 2005 - February 2006
Wells Fargo Financial/Wells Fargo Financial Acceptance   March 2004 - February 2005
Wells Fargo Financial Acceptance  October 2003 - March 2004
Meryn's   May 2002 - September 2003

Skills
Customer Service, Loans, Mortgage Lending, Retail Banking, Leadership, Loan Origination, Consumer Lending, Credit, Underwriting, Mortgage Banking, Banking, Credit Analysis, Financial Analysis, Finance, Sales, Relationship Management, Refinance, Project Management, Coaching, Direct Marketing, Leadership Development, Management, Public Speaking, Microsoft Excel, Microsoft Office, Analysis, Marketing, Strategic Planning, Social Media Marketing, Television News

Education
College of Saint Benedict   2000 — 2002
Bachelor of Arts, Communication

Experience
Wells Fargo Home Mortgage   August 2007 - Present
Wells Fargo  January 2004 - August 2007
Wells Fargo  January 1999 - January 2004

Skills
Administrative Support, Outlook, Spreadsheets, Customer Service, PowerPoint, Data Entry

Education
Southern Illinois University   1993 — 1994
Continued my Studies in Elementary Ed and Art History.

College of DuPage   1992 — 1993
CNA, Nursing

College Of DuPage   1991 — 1993
Studied Elementary Ed and Art History

Davea Technical School   1988 — 1990
Daycare Assistant, Daycare

Experience
Mortgage Company  January 2015 - Present
Wells Fargo Home Mortgage   October 2013 - June 2014
Stearns Lending  May 2013 - October 2013
Paradise Valley Funding Group   March 2013 - April 2013
First Choice Business Brokers  January 2011 - 2012
Il Truck Sales   July 2010 - 2011
Enterprise Mortgage Corp.   February 2001 - July 2009
Diablo Funding Group  September 2005 - October 2007

Skills
30 yrs sales and..., Mortgage Lending, Loans, Refinance, Investment Properties, FHA, Loan Origination, Credit, Funding, Mortgage Banking, USDA, VA loans, Residential Mortgages, Reverse Mortgages, Credit Analysis, Commercial Lending, Banking, Underwriting, First Time Home Buyers, Real Estate, Small Business Lending, Microsoft Office, Sales, Microsoft Excel, Customer Service, English, Microsoft Word, Sales Management, Negotiation, Team Building, Account Management, Small Business, PowerPoint, FHA financing, Investors, REO, Foreclosures, Short Sales, Referrals, Selling, Sellers, Investments, Finance, Certified Mortgage..., Residential Homes, Real Estate Financing, Government Loans, Single Family Homes, Home Equity Loans, Construction Loans

Education
Az school of Real Estate and Business   2012 — 2013
Mortgage loan originator and AZ Real estate Agent, Az real estate license, Mortgage loan originating license

Southern Illinois University, Carbondale   1984 — 1985
Business/Corporate Communications

University of Illinois at Chicago   1983 — 1984
Business/Corporate Communications

College of DuPage   1981 — 1983
Associate of Arts (A.A.), Business/Corporate Communications

Experience
Securian Financial Group  June 2014 - Present
Wells Fargo Home Mortgage   September 2010 - May 2014

Skills
Loans, Underwriting

Education
College of Saint Benedict   2005 — 2009
Bachelor of Arts, Mathematics, Economics, Management

Experience
Wells Fargo  March 2014 - Present
Wells Fargo Home Mortgage   February 2009 - December 2013
Target  June 2008 - February 2009
North Memorial Health Care  May 2008 - August 2008

Skills
Customer Service, Outlook, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building, PowerPoint, Time Management, Data Analysis, Strategic Planning, Training, Analysis, Event Planning, Management, Business Analysis, Team Leadership, Recruiting, Communication, Special Event, Coordinating Special..., Marketing Communications, Reporting & Analysis, Project Coordination, Coaching, Escalation Resolution, Forecasting, Teamwork, Nonprofits, Fundraising, Banking, Mortgage Lending, Community Outreach

Education
College of St. Benedict   2005 — 2008
Bachelor of Arts, Business Management

Experience
Wells Fargo Home Mortgage   December 2014 - Present
Ally Bank  December 2012 - December 2014
Bank of America  October 2006 - April 2011
Bank of America  July 2005 - October 2006
AMSOUTH BANK (NKA – REGIONS BANK)   April 2003 - January 2005
ALLIANCE MORTGAGE COMPANY (NKA – EVERBANK)   April 2000 - April 2003
Chase Manhattan Mortgage Corporation (NKA - JPMorgan Chase)   March 1998 - October 1999
Merrill Lynch Credit Corporation (NKA - PNC Mortgage)   June 1996 - March 1998

Skills
Lending Compliance, Business Development, Strategic Planning, Investor Relations, Budgeting and..., Mortgage Loan Product..., Mortgage Underwriting, Pricing and Secondary..., Sales (Indirect), Project Management, Mortgage Policy and..., Program Management, Leadership, Strategic Partnerships, Process Improvement, Strategy, Finance, Portfolio Management, Cross-functional Team..., Credit, Banking, Mortgage Lending, Loan Origination, Loans

Education
Webster University
Master of Business Administration (MBA)

College of Charleston
Bachelor of Science, Business Administration

Experience
Wells Fargo Consumer Lending  March 2012 - Present
Wells Fargo Home Mortgage   November 2011 - March 2012
Jacobsen, Johnson, Viner P.L.C.   September 2009 - August 2011

Skills
Consumer Lending, Mortgage Lending, Banking, Credit, Loans

Education
Coe College
Bachelor of Arts, Business Administration

Experience
AgSouth Farm Credit  April 2012 - Present
Wells Fargo Home Mortgage   June 2010 - June 2011
VistaBank  January 2008 - January 2010
Regions Mortgage  1998 - 2004

Skills
Mortgage Lending, Loans, Credit, Refinance, Loan Origination, FHA, Banking, Credit Analysis, Financial Analysis, Lines Of Credit, Credit Risk

Education
College of Charleston   1978 — 1982
Bachelor of Science (BS), Business Administration

Experience
Massage Envy Spa  August 2014 - Present
Wells Fargo Home Mortgage   February 2006 - January 2014
American Eagle Outfitters  November 2002 - February 2006
Linn Companies   June 2000 - November 2002

Skills
Organizational..., Creative Problem Solving, Competitive, Goal Oriented, Store Management, Store Operations, Building Customer..., Communication Skills, Computer Proficiency, Operations Management, Financial Processes, Customer/Client Service..., Financial Analysis, Data Analysis, Team Recruitment, Leadership Performance..., Process Improvement, Cost Control..., Inventory Control, Cross-team Collaboration, Sales, Training, Management, Mortgage Lending, Customer Service, Loan Origination, Customer Experience, Refinance, FHA, Residential Mortgages, Merchandising, Microsoft Excel, Building Relationships, Time Management, Credit Analysis, Customer Satisfaction, Employee Training, Non-Conforming, Home Equity, Relationship Management, Government Loans, Hiring, Teamwork, FHA financing, Loss Prevention, VA loans, Team Leadership, Asset, Business Networking, Home Equity Lines of...

Education
College of St. Benedict   1998 — 2002
Bachelor of Arts (B.A.), Management Major

Albany High School   1994 — 1998
High school diploma

Experience
Ameris Bank  August 2013 - Present
Wells Fargo Home Mortgage   June 2010 - July 2013
Bank of America  March 2002 - June 2010

Education
University of North Carolina at Charlotte   1981 — 1984
Bachelor of Business Administration (BBA), Business/Finance/Accounting

Coastal Carolina University   1979 — 1981
Bachelor of Business Administration (BBA)