Afni, Inc.
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Afni, Inc. Employees
Ernst & Young January 2012 - Present
Nissan North America May 2011 - August 2011
Afni Inc August 2008 - August 2009
Skills
Process Improvement, Financial Reporting, Accounting, Financial Analysis, Microsoft Excel, Logistics, Auditing, Access, PowerPoint, Finance, Analysis, Accounts Payable, Microsoft Office, Financial Accounting, Strategy, Supply Chain Management, Internal Controls
Education
Tennessee State University 2009 — 2011
MBA, Accounting & Supply Chain Management
Lindsey Wilson College 2004 — 2008
Bachelor, Business Administration; Accounting
JPMorgan Chase July 2010 - Present
AUSTIN MAINTENANCE & CONSTRUCTION February 2009 - March 2010
Afni, Inc October 2006 - February 2009
Embassy Suites Chicago Lakefront September 2001 - August 2006
ESH Chicago Downtown 1998 - 2004
Skills
Human Resources, Recruiting, HRIS, Training, Employee Benefits, Employee Training, New Hire Orientations, Management, Personnel Management, Hiring, Deferred Compensation, Administration, Interviews, PeopleSoft, Talent Acquisition, Applicant Tracking..., Onboarding, Employee Relations, Performance Management, ADP Payroll, Employee Engagement, Talent Management, Benefits Administration, Call Centers
Education
University of Illinois at Chicago 1986 — 1992
WIS International January 2013 - Present
UCCS Scribe April 2013 - October 2013
El Paso Democratic Party 2012 - 2012
Afni Inc December 2010 - March 2011
CR England 2011 - 2011
Melissa Green August 2010 - December 2010
Marty Rahn August 2010 - December 2010
Education
University of Colorado Colorado Springs 2013 — 2013
Bachelor of Arts (B.A.), Geography and Environmental Sciences, Fifth year Senior
Metropolitan State University of Denver 2009 — 2009
None, Ingegrated Therapeutic Practices
University of Colorado Colorado Springs 2008 — 2009
None, Criminal Justice; Pre-Law
University of Northern Colorado 2005 — 2007
None, Criminal Justice; SES: Coaching
GoDaddy.com 2011 - Present
Convergys Corporation August 2009 - March 2010
Raytheon Missile Systems July 2006 - May 2009
Afni Inc. March 2005 - June 2006
Lockheed Martin - Santa Barbara Focalplane September 2000 - December 2004
Education
Pima Community College 2009 — 2011
Basic CAD Certificate, Computer Aided Drafting
Allen Hancock College 2000 — 2004
Libral Arts
Nordstrom Direct April 2015 - Present
WhitePages April 2012 - December 2014
First Script October 2009 - June 2011
Intuit December 2007 - April 2009
AppleOne Employment Services March 2007 - November 2007
Old Navy July 2006 - March 2007
Afni, Inc June 2005 - July 2006
Century 21 Heritage October 2003 - November 2004
INFONXX June 2002 - July 2004
Skills
Bilingual-English/Spanis..., Debugging, Outlook, Multi-line Phone, Web Chat, Social Networking, Customer Service, Microsoft Office
Education
Pima Community College 2000 — 2002
Liberal Arts
MEB Management Services (Morrison, Ekre & Bart Management Services) April 2014 - Present
Buffalo Exchange July 2012 - April 2014
AFNI, Inc March 2009 - June 2012
Sparkle Cleaners October 2006 - March 2009
Skills
Call Center, Customer Retention, Customer Experience, Technical Support, Sales, Telephone Skills, Access, Windows 7, Team Leadership, Troubleshooting, Accounting, Accounts Payable, Bookkeeping, Spreadsheets, Teamwork, QuickBooks, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, 10 Key, Visio, Data Entry, Critical Thinking
Education
University of Arizona 2010 — 2012
Bachelor of Science, Business Administration; Finance
Pima Community College 2006 — 2010
Associate, Business Administration for Transfer; Pre- Business
Oak State Products August 2013 - Present
Oak State Products March 2007 - July 2013
Afni, Inc January 2006 - March 2007
Skills
Employee Relations, Employee Engagement, Employee Benefits, HRIS, Talent Management, Performance Management, Benefits Administration, Recruiting, Succession Planning, Onboarding, Human Resources, Organizational..., FMLA, Applicant Tracking..., Training, HR Policies, Compensation & Benefit, New Hire Orientations, Community Engagement, Leadership, Employee Training, Community Outreach, Policy
Education
University of St. Francis 2009 — 2011
Masters Degree; MBA, Business Administration
Illinois State University 2004 — 2006
Bachelor of Science Degree, Business Management-Human Resources
Illinois Valley Community College 2001 — 2004
Associate in Applied Science Degree, Business Administration
Afni, Inc December 2008 - January 2015
Afni, Inc. November 1997 - December 2008
Convergys (Matrixx/Wats) April 1993 - October 1997
CFO Services 1992 - 1993
May Telemarketing 1989 - 1992
Skills
Call Center, Workforce Management, Inbound Marketing, Customer Experience, BPO, Customer Satisfaction, Outsourcing, Customer Service, Telemarketing, Performance Management, Leadership Development, Employee Engagement, Strategic Planning, Coaching, Leadership, Team Building, Vendor Management, Process Improvement, Customer Retention, Operations Management, Organizational..., Management, Call Centers, Training, Recruiting, Strategy, Program Management, Sales, Telecommunications, Contact Centers, Sales Management, Team Leadership, Start-ups, Change Management, Business Analysis, Employee Relations, Talent Management
Education
University of Missouri - Columbia 1985 — 1986
Journalism
University of Nebraska - Omaha 1981 — 1985
BS, Broadcasting/Journalism
North High School 1978 — 1981
High School Diploma
State Farm April 2015 - Present
Hewlett Packard April 2014 - Present
Afni, Inc March 2011 - April 2014
COUNTRY Financial March 2010 - March 2011
Country Financial August 2009 - March 2010
Country Financial August 2001 - August 2009
Burroughs, Hepler, June 1999 - August 2001
Skills
Call Centers, Strategy, Claims Management, Property & Casualty..., Liability, Business Development, Workers Compensation, Underwriting, Leadership, Customer Experience, Customer Retention, Vendor Management, Call Center, Executive Management, Financial Services, Casualty, Commercial Insurance, General Insurance, Sales Process, New Business Development, Employee Benefits, Legal Liability, Risk Management, Customer Satisfaction, Litigation Management, BPO, Outsourcing, Subrogation, Health Insurance, Life Insurance, Account Management, Sales, Professional Liability, Litigation, Sales Strategy, Law, Management, Selling
Education
Southern Illinois University School of Law 1996 — 1999
Juris Doctorate - Graduated Cum Laude
University of Illinois 1992 — 1996
B.A., Speech Communications
Lindenwood University August 2013 - Present
Missouri Motorcycle Safety Program 2011 - Present
Kelly IT Resources November 2012 - May 2013
Kforce Technical Staffing April 2012 - October 2012
Fifth Gear LLC April 2009 - April 2012
SSE September 2007 - January 2009
Afni Inc September 2004 - July 2007
Skills
Windows Server, Microsoft Exchange, Networking, Technical Support, System Administration, Help Desk Support, Windows, Software Installation, Information Technology, Active Directory, Hardware, Vendor Management, Unix, XP, Servers, Computer Hardware, Troubleshooting, Training, VMware, Windows 7, IT Management, Network Administration, DNS, SharePoint, LAN-WAN, Management, Visio, Operating Systems, Databases, Virtualization, Laptops, Network Security, Security, ITIL, Data Center, Integration, Software Documentation, Routers, Cisco Routers, TCP/IP, Wireless Networking, DHCP, Access, SQL, Group Policy, Administration, Disaster Recovery, Cisco 2960x switches, Cisco 2975 switches, Switches
Education
Lindenwood University 2011 — 2013
Bachelor of Science, Information Technology (Networking & Operations), 3.83
St. Charles Community College 2004 — 2005
AA, General Education
AFNI, INC November 2006 - July 2008
SMMHC, INC June 2002 - September 2006
BARNES AND NOBLE BOOKSELLERS September 2001 - March 2002
MOTOROLA, INC./ON SEMICONDUCTOR INC June 1999 - May 2001
Motorola, Inc. July 1996 - December 1999
Education
University of Phoenix 1992 — 1994
B. A, Management
Freeport-McMoRan Copper & Gold Inc. December 2012 - Present
Afni Inc. April 2008 - November 2012
Sprint May 2007 - May 2008
Global Cellular/Cellairis November 2004 - January 2008
J.T.I Fone Frills November 2002 - November 2004
Education
Pima Community College 2001 — 2002
Criminal Justice
New Mexico Highlands University 2000 — 2001
Criminal Justice
Cunningham Children's Home May 2013 - Present
Family Advocacy in Champaign County April 2012 - October 2012
Glorious Treasure School June 2011 - August 2011
Cross of Christ Ministry May 2011 - August 2011
Health Alliance September 2010 - March 2011
Stone Creek Church May 2010 - September 2010
Afni, Inc May 2008 - April 2010
Illinois State University January 2009 - May 2009
African Student Association August 2007 - May 2009
Skills
•6 years’ experience..., •Work well..., Ability to deal with..., Demonstrate ability to..., Strong interpersonal..., Program Management
Education
Illinois State University 2005 — 2010
Bachelor's, Sociology
ALDI Stores May 2012 - December 2013
North Central College March 2010 - December 2011
Afni Inc January 2011 - September 2011
Dairy Queen May 2008 - September 2011
Skills
Microsoft Office, Excel, Word, PowerPoint, Typing, Communication, First Aid, Customer Service
Education
North Central College 2009 — 2013
Bachelor of Science, Accounting; Economics, Finance
Afni, Inc Milner LibraryIllinois State University2001 - 2005
Education
Purdue University 1989 — 1993
Bachelor of Arts (B.A.), Philosophy
Lincoln College 1988 — 1989
Associate of Arts (A.A.)
Southwest Energy January 2013 - January 2013
Afni, Inc January 2012 - January 2012
The University of Arizona, Transfer Center January 2010 - January 2012
The University of Arizona, OSFA January 2010 - January 2010
The Gallery Golf Club January 2007 - January 2010
ICU Eyewear January 2004 - January 2005
Sodexho Inc January 2003 - January 2004
Education
University of Arizona 2005 — 2007
Master of Arts, Higher Education
University of Arizona
Bachelor of Arts, Social & Behavioral Sciences
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
The Ritz-Carlton Hotel Company LLC December 2009 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2011 - August 2014
Afni, Inc January 2006 - November 2008
Skills
Banquets, Pre-opening, Fine Dining, Hospitality Management, Food & Beverage, Menu Development, Hotels, Hospitality Industry, Catering, Restaurants, Culinary Skills, Hotel Management, Information Technology, Network Administration
Education
Pima Community College 2005 — 2014
Network Administration, Computer Systems Networking and Telecommunications
University of Arizona 2005 — 2014
Undergrad Work, Computer Science