BICS Company
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BICS Employees
United Nations April 2015 - Present
Daimler AG October 2014 - April 2015
Daimler AG September 2013 - March 2014
AIESEC July 2013 - August 2013
EkoPlanetArtProject January 2013 - June 2013
BICS September 2011 - February 2012
KYIV AIRPORT CITY April 2010 - March 2011
SysIQ, Inc. September 2009 - February 2010
IJGD June 2008 - September 2008
IJGD June 2007 - September 2007
Skills
Telecommunications, VoIP, IP, Wireless, Mobile Devices, GSM, Solution Selling, MPLS, Product Management, SIP, Managed Services, Pre-sales, Unified Communications, Business Development, Ethernet, Negotiation, Team Management, New Business Development, Sales Management, Team Leadership, Management, Telephony, Business Strategy, Procurement, Customer Service, Project Management, Sales, Microsoft Excel, Pricing, Marketing, Competitive Analysis
Education
Alpen-Adria University of Klagenfurt, Austria 2012 — 2015
Master of Business Administration (M.B.A.), General management
University College Cork 2012 — 2013
Exchange semester, Marketing
Tata Communications September 2015 - Present
BICS September 2014 - September 2015
Parallel 6 December 2013 - June 2014
AT&T March 2006 - June 2012
Verizon Wireless May 2003 - May 2004
Nextel July 2001 - October 2002
PageNet August 1998 - July 2001
Clarify September 1996 - June 1997
Skills
Solution Selling, Enterprise Mobility, Wireless, Managed Services, Contract Negotiations, Consultative Selling, Unified Communications, Sales Management, Cold Calling, Account Management, Telecommunications, Negotiation, LTE, Customer Relations, Mobile, B2B, Enterprise Software, New Business Development, Location Based Services, Professional Services, Cloud Computing, Strategic Partnerships, Customer Service, Product Marketing, Competitive Analysis, Mobile Technology, Direct Sales, Contract Negotiation, Carriers, GSM, Pricing, Forecasting, Fortune 1000, Mobile Marketing, Team Building, Vendor Management, Mobile Applications, Strategy Development, Vendor Relations, Blackberry, Product Development, Sales Process, Strategic Planning, Salesforce.com, Product Management, Mobile Devices, iPhone, CRM, Selling, SaaS
Education
University of Maryland College Park 1986 — 1991
Bachelor of Arts (B.A.), Communication and Media Studies
BICS May 2014 - Present
Sprint October 2012 - March 2014
Sprint October 2011 - October 2012
Cablevision June 2008 - July 2010
Skills
Customer Satisfaction, Social Media..., Customer Experience, Networking, Management, Customer Retention, Cellular Communications, Wireless, CRM, Team Leadership, Leadership, CDMA, Telecommunications, Spanish-speaking, Call Centers, VoIP, Mobile Devices
Education
CUNY New York City College of Technology 2005 — 2008
Associate of Science (A.S.), Accounting
ALPHACOACHS October 2012 - Present
INSTITUT du MANAGEMENT AGILE January 2015 - Present
AGENCE HELENE ROY October 2005 - September 2012
UNIVERSITÉ DU QUÉBEC À MONTRÉAL September 2005 - September 2006
AGENCE HELENE ROY June 2002 - September 2005
Agence Hélène Roy February 2000 - 2003
BICS January 1992 - June 1999
Skills
Creative Direction, Organizational..., Coaching, Leadership Development, Change Management, Coaching de gestion,..., Gestion des talents, Gestion des performances, Formation, Formation de leader, Strategic Planning, Leadership, Français, Management, Développement..., Training
Education
Université de Montréal - HEC Montréal 2010 — 2014
dess, gestion
Université du Québec à Montréal 2005 — 2008
DESS, éducation et formation des adultes
AGIL'OA 2014 — 2014
COACH ET FORMATRICE CERTIFIÉE AGILE PROFILE
coaching de gestion 2010 — 2013
coach certifiée ICF
Université du Québec à Montréal 2002 — 2004
certificat, éducation aux adultes, certificat
BICS December 2012 - Present
Digicel November 2008 - December 2012
Digicel June 2006 - November 2008
EHC Industries January 2005 - June 2006
Skills
Roaming, SS7, HLR, GSM, GPRS, 2G, SIGTRAN, 3G, Telecommunications, Signalling, CDMA, ISUP, MAP, Management, Leadership, VAS, IP, Mobile Devices, Core Network, Switches, BSS, UMTS, LTE, SMS, Rollout, Wireless, SDH, Mobile Communications, Open Source Software, SIP, Transmission, WiMAX, NGN, Cellular Communications
Education
UWI 2000 — 2003
BSC, Computer Science and Electronics
University of Leicester
Master of Business Administration (MBA), International Marketing
BICS June 2013 - Present
Tata Communications October 2011 - May 2013
TATA Communications Ltd. (fka VSNL) October 2010 - September 2011
TATA Communications Ltd. (fka VSNL) July 2008 - October 2010
Estrella Telecom May 2005 - June 2008
Business Telecommunications Services August 2002 - July 2005
Business Telecommunications Services July 2001 - August 2002
Skills
Retail, Telecommunications, Strategy, Wireless, MPLS, Customer Service, Channel, Business Development, Mergers, Training, Selling, Direct Sales, Start-ups, Sales Management, Carriers, Mobile Devices, IP, Management, VoIP, International Business, Networking, Marketing, SIP, Managed Services, Sales
Education
Florida International University - College of Business Administration 2004 — 2010
BBA, Double Major International Business and Management
BICS February 2014 - Present
i2SL September 2013 - Present
FBI April 1992 - June 2013
US Army June 1978 - April 1992
Jose R. Faria & Assoc. January 1976 - September 1980
Skills
Hazardous Materials, Evidence Collection, Hostage Negotiator, Criminal Investigations, Law Enforcement..., Enforcement, Federal Law Enforcement, Counterintelligence, Counterterrorism, Interrogation, Security Operations, Physical Security, Background..., Background Checks, Training, Public Corruption, Recruitments, Artill, Private Investigations, Military, Fraud, Police, Criminal Law, SWAT, Criminal Justice, Corporate Security, Evidence, Emergency Management, Firearms, Homeland Security, Internal Investigations, Undercover, Executive Protection, Investigation, Intelligence Analysis, Personal Security, Patrol, Surveillance, Crime Prevention, Law Enforcement..., Personal Protection, Tactics, Workplace Violence, Cybercrime, Intelligence, Homicide Investigations, Public Safety, Weapons of Mass..., Field Training, Criminal Intelligence
Education
FBI Academy, Quantico, VA 1992 — 1992
Special Agent, Law Enforcement Investigation and Interviewing, Special Agent
Jacksonville State University 1989 — 1991
Master of Public Administration (MPA), Business Administration and Management, General
U.S. Command & General Staff College 1988 — 1991
USCG, Command & Control (C3, C4I) Systems and Operations, Captain
University of Puerto Rico 1974 — 1980
Bachelor's of Science, Environmental Science
BICS January 2014 - Present
BICS May 2011 - Present
Skills
Oracle Reports, QlikView, English, Spanish, French, VoIP, Mobile, Wireless, Product Marketing, Contract Negotiations, IP, Channel Management, Solution Selling, Sales Management, New Business Development, Telecommunications, Account Management, Vendor Management, Business Strategy, Business Management, Contract Negotiation, Strategic Partnerships, Negotiation, Start-ups, International Business, P&L Management, Mergers, MMS, GPRS, SS7, Roaming, Facebook, IPX, LTE, SMS, Bulk SMS, C7, Mobile Devices, Management, Channel Partners, International Sales, Carriers, Strategy, Product Management, Business Development, Leadership, Marketing, Mobile Communications, Managed Services, Unified Communications
Education
University of the Incarnate Word 1995 — 1996
MBA, International Business
The University of Texas at San Antonio 1990 — 1995
Bachelor of Arts (BA), Political Science Pre-law
BICS May 2014 - Present
Mobinil December 2011 - April 2014
Vodafone International Services (VIS) March 2011 - November 2011
Skills
VAS, SMSC, Project Management, Troubleshooting, GSM, SS7, SIGTRAN, Telecommunications, Mobile Devices, Core Network, 3G, 2G, Messaging, SMPP, Messaging Platforms, Wireshark, Solution Architecture, Unix, OpenVMS, Integration, SMS, Diameter, IPSec, IP
Education
Arab Academy for Science, Technology and Maritime Transport 2005 — 2010
Bachelor of Science (BSc), Electronics and Communications Engineering
Amazon.com April 2012 - Present
Amazon.com July 2010 - April 2012
Walmart International June 2009 - September 2009
BICS February 2008 - July 2008
Infosys Technologies Ltd August 2000 - February 2008
Skills
Project Management, Strategy, E-commerce, Business Development, Sourcing, Product Management, Supply Chain..., Operations Management, Program Management, Strategic Planning, Business Process..., Business Intelligence, Telecommunications, Negotiation, Cross-functional Team..., Business Strategy
Education
The Tuck School of Business at Dartmouth 2008 — 2010
Masters, MBA
Indian School of Mines 1996 — 2000
B. Tech, Mining Machinary Engineering
BICS October 2007 - Present
Education
Michigan State University 1992 — 1996
BICS May 2015 - Present
Belgacom International Carrier Services January 2008 - April 2015
Arbinet 2003 - 2008
SHI International Corp. August 2002 - June 2003
Skills
International Business, International Sales, Contract Negotiation, Account Management, VoIP, Telecommunications, Client Relationship..., Mobile..., Sales Management, Mobile Devices, Managed Services, Business Development, IP, Direct Sales, SIP, Wireless, Product Management, Solution Selling
Education
Rutgers, The State University of New Jersey-New Brunswick 1997 — 2001
BS, Business - Management
BICS September 1991 - Present
Bentley Door Company April 2001 - February 2007
Cougar Mountain Softwar September 2001 - May 2002
Education
Merritt Davis Collage of Business
Junior Accounting
Oregon State University