Center for Effective Performance
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Center for Effective Performance Employees
Implementation Management Associates (IMA) March 2014 - Present
AT&T Mobility July 2013 - February 2014
AT&T January 2013 - July 2013
AT&T January 2013 - July 2013
Equifax July 2012 - January 2013
Newell Rubbermaid April 2011 - February 2012
Fairpoint Communications November 2008 - March 2009
Multiple Clients March 2004 - June 2008
Center for Effective Performance February 1994 - June 2004
Marriott International September 1984 - February 1994
Skills
Performance (Needs)..., Skills and Knowledge..., Job Aid Design and..., Course Design and..., Quality Assurance..., Course Evaluation and..., Instructional Design..., Content Strategist, Pilot Test..., Proposal Development..., Microsoft Office suite..., Microsoft Office, Training, Instructional Design, Coaching, Needs Analysis, E-Learning, Training Delivery, Curriculum Design, Employee Training, Analysis, Technical Writing, Software Documentation, SnagIt, ADDIE, Technical Training, Job Aids, PowerPoint, Instructor-led Training, Virtual Training, Technical Documentation, Adobe Acrobat, SharePoint, Adult Education, Visio, Content Development, Curriculum Development, Content Management, Instructional Technology, Adult Learning Theory, Blended Learning, CRM, Human Performance, Information Mapping, Performance Consulting, Performance Improvement, Organizational Learning, Learning Management, Leadership, Learning Management...
Education
Tallahassee Community College 1982 — 1983
Associate of Arts
George Mason University
Anthem, Inc. May 2013 - Present
Deloitte Consulting October 2010 - May 2013
AJ Consulting 1993 - 2010
Center For Effective Performance August 1990 - April 1993
Skills
Training, Instructional Design, Project Management, Consulting, Coaching, Management, Strategic Planning, Business Planning, Instructor-led Training, Marketing, Proposal Writing, Needs Analysis, Budgets, Blended Learning, Performance Improvement, Leadership Development, Organizational..., Program Management, Leadership, Team Building, Process Improvement, Management Consulting, Human Resources, Training Delivery
Education
La Salle University 2012 — 2015
Masters of Science, Instructional Technology Management
State University of New York at Albany 1982 — 1986
BA, English Literature
Speechworks October 2012 - Present
Speechworks September 2003 - September 2012
Center for Effective Performance 1998 - 2011
Skills
Coaching, Public Speaking, Team Building, Speech Writing, Training & Development, Needs Analysis, Business Communication..., Myers Briggs Certified, Instructional Design, Employee Training, Leadership, Executive Coaching, Writing, Recruiting, MBTI, Workshop Facilitation, Personal Development, Change Management, Program Management, Performance Improvement, Organizational..., Leadership Development, Emotional Intelligence, Training Delivery, Executive Development, Management Development
Education
Georgia State University
Master's Degree, Human Resources Development
Boston University
Master of Business Administration (M.B.A.)
The University of Georgia
Bachelor's Degree, Journalism
Gulfstream June 2015 - Present
United Global Technologies September 2014 - Present
OnPoint Digital, Inc. April 2007 - September 2014
Center for Effective Performance 1994 - 2007
Skills
Product Management, Salesforce.com, Cross-functional Team..., Project Management, Strategic Planning, Web Development, E-commerce, Program Management, Social Media, Marketing, Marketing Strategy, Strategy, CRM, Leadership
Education
The University of Georgia 1990 — 1994
Bachelor of Arts (B.A.), Business Administration and Management, General
Eating Recovery Center June 2013 - Present
Eating Recovery Center December 2012 - May 2013
Healing Hearts Therapy July 2011 - September 2012
Big Brothers Big Sisters of Northeast Florida July 2010 - September 2012
Corporate Care Works 2010 - 2012
Lakeview Health Systems March 2009 - July 2010
Florida Department of Health 2008 - 2009
Jacksonville University 2007 - 2008
Triad Financial Services, Inc. 2004 - 2007
Center for Effective Performance 2000 - 2004
Skills
Public Speaking, Customer Service, Non-profits, Microsoft Office, Coaching, Research, Mental Health, Adults, Mental Health Counseling, Social Media, Psychotherapy, PowerPoint, Family Therapy, Psychology, Microsoft Word, Group Therapy, CBT, Counseling Psychology, Nonprofits, Behavioral Health, Crisis Intervention, Case Managment, Treatment, Personal Development, Self-esteem, Program Development, Stress Management, Interventions, Therapists, Social Services
Education
University of North Florida 2006 — 2008
MA, Counseling Psychology
Florida State University 1996 — 2000
Bachelor of Arts (B.A.), Psychology
Re/Max Metro October 2009 - Present
Future Home Realty September 2008 - October 2009
Phoenix Performance Associates, LLC February 2004 - August 2008
Exemplary Performance Solutions January 2001 - May 2004
Center for Effective Performance August 1996 - January 2001
Skills
Selling, Condos, Real Estate, Short Sales, First Time Home Buyers, Foreclosures, Residential Homes, Property, Sellers, Single Family Homes, Relocation, Training, Buyers, Listings, National Association of..., Investors, Sales, Loans, Buyer Representation, New Home Sales, Investment Properties, Brokerage, Management, Referrals, Real Estate Transactions, Negotiation
Education
Florida Association of Realtors 2010 — 2013
Graduate Realtor Institute, Residential and Investment Real Estate, Completed
Distressed Property Institute 2009 — 2009
CDPE, Real Estate Short Sales and Alternatives to Foreclosure
Georgia State University - J. Mack Robinson College of Business 1985 — 1995
BA, Management
University of Chicago Booth School of Business August 2014 - Present
Bank of America Merchant Services July 2012 - August 2014
Bank of America Merchant Services May 2012 - July 2012
American Home & Hospitality November 2010 - May 2012
Center for Effective Performance September 2011 - April 2012
FURNITURE OF AMERICA: GRAND IMPORT August 2010 - September 2011
SEARS HOLDINGS CORPORATION: SEARS 1155 July 2008 - December 2009
DADADDEE WHOLESALE January 2007 - August 2007
CSTV CBS PROGRAM August 2006 - December 2006
OFFICE OF GOVERNOR ARNOLD SCHWARZENEGGER June 2005 - August 2005
Skills
Project Portfolio..., Corporate Communications, Data Analysis, Marketing, Project Management, Customer Service, Team Building, Public Relations, Leadership, Microsoft Office, Finance, Analysis, Process Improvement, Management, Project Planning, Program Management, Marketing Strategy, Strategic Planning, Social Media, Sales
Education
The University of Chicago Booth School of Business 2014 — 2016
Master of Business Administration (MBA)
University of Illinois at Urbana-Champaign - College of Business 2004 — 2008
Bachelor of Science, Business Administration: Marketing, 3.63
Spectrum Learning and Performance Enterprises, Inc., aka, Spectrum Performance Solutions January 1999 - Present
Insperity August 2011 - June 2013
Insperity (Administaff) August 2009 - July 2011
Center for Effective Performance May 2005 - August 2009
Georgia Quick Start September 2001 - June 2005
Mineral Area College May 1996 - June 1999
Skills
Certified Human Capital..., Certified DDI..., Achieve Global Certified, Performance Thinking..., Leadership Development, Organizational..., Performance Improvement, Onboarding, Personnel Management, Instructor-led Training, Performance Consulting, Leadership, Training, Workshop Facilitation, Employee Engagement, Human Performance, Human Resources, Blended Learning, Project Management, Organizational..., Instructional Design, Performance Management, Training Delivery, Coaching, Employee Benefits, Executive Coaching, Change Management, Employee Training, Workforce Planning, Succession Planning, Organizational Learning, 360 Feedback, Career Development, Needs Analysis, Management Development, Talent Management, Culture Change, Executive Development, Organizational Design, Human Capital, Management, Strategic Planning, Program Management, Employee Relations
Education
University of Missouri-Columbia 1998 — 2000
Ph.D., Educational Leadership and Policy Analysis
University of Missouri-Columbia 1996 — 1998
M.A., Adult, Continuing, and Higher Education
Southeast Missouri State University 1987 — 1992
B.S., Education, English, Psychology
Implementation Management Associates (IMA) July 2007 - Present
Center for Effective Performance September 1990 - June 2007
Piedmont Hospital September 1986 - June 1990
Richway Stores 1974 - 1986
Skills
Sales Presentations, Business Development, Direct Marketing, Performance Improvement, Leadership Development, Account Management, Change Management, Organizational..., Strategy, Business Strategy, Strategic Planning, Management, Training, Program Management, Process Improvement, Project Management, Performance Management
Education
Boston University 1973 — 1974
MS, Communications-Public Relations
Tulane University 1970 — 1973
BA, Art History
SCL Health August 2015 - Present
Kidane Group, Inc. 2001 - August 2015
Center for Effective Performance 2001 - April 2014
Expeditors International 1996 - December 2000
Expeditors International 1996 - 1998
Danzas AEI 1994 - 1996
Danzas AEI 1992 - 1994
TASCO Sales, Inc. 1990 - 1992
Skills
Instructor-led Training, Performance Improvement, Performance Consulting, Instructional Design, Needs Analysis, Leadership Development, Organizational..., Coaching, E-Learning, Management Consulting, Process Improvement, Job Aids, Strategic Planning, Public Speaking, Training Delivery, Budgets, Management, ADDIE, Project Management, Organizational..., Training, Blended Learning, Workshop Facilitation, Performance Management, Employee Training, Change Management, Employee Engagement, Customs Regulations, Curriculum Design, Organizational Learning, Technical Writing, Technical Training, International Trade, Personal Development, Business Process..., Instructional Technology, Editing, Microsoft Office, Management Development
Education
Rice University 1984 — 1987
Bachelor of Arts (B.A.), Business Management, French
Workforce Learning Coalition April 2014 - Present
ISPI 1970 - Present
Center for Effective Performance November 1985 - March 2014
International Society for Performance Improvement 1998 - 1999
Skills
E-Learning, Performance Improvement, Performance Management, Instructional Design, Leadership Development, Management Consulting, Organizational..., Needs Analysis, Instructor-led Training, Coaching, Learning Management..., Process Improvement, Workshop Facilitation, Blended Learning, Human Performance, ADDIE, Training, Instructional Technology, Technical Writing, Organizational..., Learning Management, Training Delivery, Employee Training, Performance Consulting, Captivate, Technical Training, Adult Education, Executive Coaching, Management Development, Career Development, Executive Development, 360 Feedback, Staff Development, Distance Learning, Culture Change, Emotional Intelligence, Organizational Design, Social Learning, Knowledge Management, Employee Engagement, Personal Development, Organizational Learning, Talent Management, Curriculum Design, Succession Planning, SnagIt, Consulting, Change Management, Leadership
Education
University of Alabama
Luminance Inc. August 2005 - Present
Center for Effective Performance 2001 - 2007
Skills
Blended Learning, Troubleshooting, Leadership, Training, Management, Instructional Design, Instructor-led Training, Change Management, Executive Coaching, Training Delivery, Strategy, Team Building, Workshop Facilitation, Leadership Development, Management Consulting, Coaching, Organizational..., Employee Training, Process Improvement, Talent Management, Consulting, Personal Development, Strategic Planning, Organizational..., Succession Planning
Education
University of Nebraska-Lincoln 1997 — 2000
Bachelors, Psychology, Communications
Vieler International LP April 2010 - Present
Center For Effective Performance September 2006 - December 2008
Paula E Robins, CPA PC September 2000 - September 2006
BrainstormUSA October 1998 - September 2000
Academic Book Services, Inc. January 1995 - September 1998
Birnbrey Minsk 1988 - 1995
Education
Mercer University - Stetson School of Business and Economics 1982 — 1986
BBA, Accounting
Mercer University - Stetson School of Business and Economics 1982 — 1986
bba, accounting
Language Ingelligence June 2008 - Present
JLM Communications January 2008 - Present
JLM Communications January 2004 - Present
Rochester Institute of Technology January 2002 - Present
Novatek Communications 2005 - 2007
Center for Effective Performance 2004 - 2007
JLM Communications 2004 - 2007
Gillespie Associates 1998 - 2004
Harris RF Communications 1976 - 1995
Education
Rochester Institute of Technology 1993 — 1995
MS, Instructional Technology
Rochester Institute of Technology 1981 — 1991
BS, Communications