Citicorp Diners Club
Industry: Company
DescriptionDiners Club International, founded as Diners Club, is a charge card company owned by Discover Financial Services. Customer service: 1 (800) 234-6377 Technical support: 1 (877) 263-5018 Founded: 1950, New York City, NY Headquarters: Riverwoods, IL Parent organizations: Discover Financial Services, Bank of Montreal (North American operations) Founders: Alfred S. Bloomingdale, Matty Simmons, Frank McNamara, Ralph Schneider
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Citicorp Diners Club Employees
Bank of the West January 2010 - Present
Bank of the West 2009 - 2012
Bank of the West 2009 - 2012
Bank of the West 2009 - 2012
Citigroup Diners Club March 2000 - December 2008
Citicorp Diners Club 1992 - 2000
Skills
Teamwork, Credit Cards, Credit, Customer Service, Relationship Management, Cross Selling, Payments, Risk Management, Call Centers, Portfolio Management, Finance, New Business Development, Program Management, Negotiation, Sales Operations, Sales, Management, Selling, Training, Banking
Education
University of Northern Colorado 1980 — 1984
University of Northern Colorado 1980 — 1983
University of Northern Colorado 1980 — 1983
Arapahoe High School 1978 — 1980
University of Phoenix July 2009 - Present
CarMax February 2007 - May 2008
Discover Financial Services May 2005 - October 2007
Impact Marketing March 2003 - June 2005
Citicorp Diners Club October 2001 - January 2003
Skills
Client Counseling, Sales, Administrative..., Enrollment Services, Microsoft Office, Project Coordination, Project Management, Program Management, Data Analysis, Research, Analysis, Customer Service, PowerPoint, Forecasting, Marketing, Leadership, Coaching, Team Building, Training, Public Speaking
Education
University of Phoenix 2014 — 2016
Master of Arts (M.A.), Health Services Administration
University of Phoenix 2010 — 2013
Bachelor's degree, Psychology
DePaul Creative July 2002 - Present
TSYS October 2012 - January 2015
BMO Harris Bank January 1998 - June 2000
Citicorp Diners Club February 1988 - March 1991
Skills
Marketing, Social Media, Strategy, Direct Mail, Web Content, Editing, Event Planning, Leadership, Speech Writing, Project Management, Brochures, Financial Services, Corporate Identity, Marketing Communications, Social Media Marketing, Collateral, Email Marketing, Newsletters, Microsoft Excel, Advertising, Copy Editing, Brand Development, Copywriting, Marketing Strategy, Proofreading, Publications
Education
University of Illinois at Urbana-Champaign
BA, English
Henry Wurst, Inc. June 2015 - Present
Henry Wurst, Inc. July 2005 - May 2015
United States Postal Service October 2003 - June 2005
DST Output October 1999 - September 2003
Citicorp Diners Club June 1996 - August 1999
Skills
Integrated Marketing, Multi-channel Marketing, Email Marketing, Silverpop Engage, Marketing Automation, Microsoft Excel, Marketing Strategy, Social Media Marketing, Digital Printing, Account Management, Online Marketing, Customer Retention, Direct Marketing, Adobe Creative Suite, Predictive Modeling, Lead Generation, Strategic Planning, Management, PURLs, Sales Management, Sales, New Business Development, Customer Engagement, Data Analysis, B2B, Forecasting, Direct Mail, Marketing
Education
University of Northern Colorado 1989 — 1994
Bachelor's degree, Business Administration, Marketing. Minor in Gerontology
North Shore Gathering August 2006 - Present
Communicom Consulting 1989 - 2000
Citicorp Diners Club 1981 - 1988
Skills
Microsoft Excel, Customer Service, Research, Outlook, Photoshop, HTML, Strategic Planning, Budgets
Education
University of Southern California 1975 — 1980
Doctor of Philosophy (PhD), Communication
Ohio University 1966 — 1970
B.S., Comuunication
PRO Unlimited contractor at Ventana Medical Systems October 2013 - Present
Communicus September 2011 - September 2013
VMS May 2005 - August 2011
Scientific Technologies Corporation April 2003 - May 2005
Simply Say, LLC July 2001 - February 2002
SimplySay 2001 - 2002
Oracle 1999 - 2001
Citicorp Diners Club 1995 - 1998
Skills
JDBC, Spring, Java, PL/SQL, Java Enterprise Edition, Tomcat, Enterprise Architecture, Unix, Data Warehousing, Databases, System Administration, Agile Methodologies, Oracle, Database Design, Perl, Program Management, Software Development, Integration, PHP, Unix Shell Scripting, Troubleshooting, XML, Linux, SQL, People Skills, Web Services, Struts, Shell Scripting, Performance Tuning, Testing, Ant, Apache, MS Project, Hibernate, Bash, Web Applications, SDLC, C#, Access, Spring Framework, MySQL
Education
University of Maryland College Park 1978 — 1982
Bachelor of Science (B.S.), Computer Science
American Express September 2005 - Present
Amex Bank of Canada 2005 - Present
Citigroup Diners Club 1999 - 2005
Diners Club Int'l January 1998 - June 2004
Citicorp Diners Club 1999 - 2004
Skills
Credit Cards, Electronic Payments, Payment Card Processing, Debit Cards, Payments, Acquiring, Cards, Risk Management, Merchant Services, Call Centers, Cross Selling, Strategy, Payment Systems, Mobile Payments, Relationship Management, Customer Experience, E-payments, Financial Services, CRM, Loyalty Programs, Business Development, Customer Acquisition, Loyalty Marketing, Payment Gateways, Strategic Partnerships, EMV, Transaction Processing, Mobile Commerce, Gift Cards, Business Relationship..., NFC, Segmentation
Education
University of Ottawa 1991 — 1994
BA PHIL, Philosophy
University of Ottawa 1990 — 1993
Bachelor of Arts (BA) Honours, Philosophy
Revolution Golf August 2014 - Present
Constant Contact 2008 - 2014
Sallie Mae April 2005 - August 2008
Qwest 2004 - 2005
DIRECTV February 1999 - August 2004
American Telecasting 1997 - 1999
Citicorp Diners Club 1996 - 1997
Mitsubishi Consumer Electronics 1994 - 1996
Avon Products 1992 - 1994
Skills
Call Centers, CRM, Customer Satisfaction, Customer Experience, Call Center, Cross-functional Team..., Quality Assurance, Leadership, Management, Customer Retention, Strategy, Process Improvement, SaaS, Forecasting, Workforce Management, Program Management, Change Management, Vendor Management, Project Management, Customer Service, Strategic Planning, Sales Operations, Telecommunications, Budgets, Performance Management, Performance Improvement, Account Management, Product Management, Technical Support, Outsourcing, Operations Management, Building Customer..., Coaching, Business Process..., Salesforce.com, Human Resources, Troubleshooting, Business Strategy, Team Building, Inside Sales, Start-ups, Six Sigma, Enterprise Software, Sales, Strategic Partnerships, Executive Management, Team Leadership, SQL, Reporting & Analysis
Education
University of Northern Colorado 1987 — 1991
BA, Journalism, Advertising
Lakewood High School 1981 — 1984
High School Diploma, General Studies
Twin Bridge Capital Partners April 2007 - Present
PPM America March 1997 - April 2007
Heller Financial June 1995 - March 1997
Citicorp Diners Club 1991 - 1994
Education
University of Notre Dame - Mendoza College of Business 1994 — 1995
MBA, Finance/Marketing
University of Notre Dame 1987 — 1991
Bachelor’s Degree, Finance
Bishop Dwenger HS 1983 — 1987
TravelClick April 2009 - Present
Citicorp Diners Club September 2007 - April 2009
Citicorp Diners Club April 2007 - September 2007
Citicorp Diners Club May 2005 - April 2007
Global Payments Inc December 2002 - May 2005
Paul J. McAndrew Jr. Law Firm September 2000 - September 2001
Camp Adventure Youth Services June 2000 - September 2000
Kelly Services/Baxter HealthCare June 1999 - August 1999
Skills
Certified..., Salesforce.com, Business Intelligence, Enterprise Content..., Product Management, Cross-functional Team..., Account Management, Program Management
Education
University of Iowa 1998 — 2001
Bachelor of Arts, Communications Studies
Kirkwood Community CollegeIowa 1998 — 2000
Certificate, Human Resources
Kirkwood Community CollegeIowa 1998 — 2000
Associate of Arts, General Studies
Kirkwood Community CollegeIowa 1998 — 2000
Associate of Science, Marketing
MetLife 2000 - 2006
Citicorp Diners Club 1986 - 1995
Skills
Instructional Design, Talent Management, Leadership Development, Blended Learning, Performance Consulting, Coaching, Training, Training Delivery, Workshop Facilitation, Strategic Planning, Learning Management
Education
University of Northern Colorado
Union Pacific March 2014 - Present
Transentric (Subsidiary of Union Pacific) 2010 - 2014
First Data Corporation 1997 - 2009
First Data Resources 1995 - 1997
Citibank Nevada 1991 - 1995
Citicorp Diners Club 1985 - 1991
General Motors 1979 - 1985
Skills
Vendor Management, Process Improvement, Leadership, Business Analysis, Program Management, Change Management, Integration, IT Management, Enterprise Architecture, Disaster Recovery, IT Strategy, Management, Security, SDLC, Business Intelligence, Business Process..., IT Risk Management
Education
University of Nebraska at Omaha 2007 — 2014
Master's Degree, Management Information Systems, General, 3.96
University of Michigan
BBA -- Information Systems
American Express October 2006 - Present
Virchow Krause, LLP December 2005 - October 2006
Citicorp Diners Club 1997 - 2000
Skills
B2B, Consultative Selling, Negotiation, Gaining access to..., Prospect Research, Pipeline Development, Cold Calling, Management, Value Based Selling, Sales Operations, Selling, Merchant Services, CRM, Talent Management, Sales Process, Salesforce.com, Training, Strategic Partnerships, Sales Presentations, Customer Retention, Networking, Customer Acquisition, Account Management, Relationship Management, Direct Sales
Education
University of Michigan 1983 — 1987
Bachelor of Arts, Political Science
De La Salle Collegiate 1979 — 1983
High School, College Prep
Denver Public Schools January 2014 - Present
Charter School August 2013 - December 2013
Denver Public Schools October 2012 - June 2013
University of Denver August 2011 - March 2013
MoZack Consulting LLC January 2002 - June 2012
DPS - Polaris @ Ebert August 2009 - May 2011
J.D. Edwards January 1997 - February 2002
Citicorp Diners Club October 1991 - January 1997
Citigroup Diners Club 1991 - 1997
Skills
Fundraising, Process Improvement, Technology Needs..., Data Analysis, Enterprise Software, Project Management, Leadership, Business Analysis, Management, Consulting, Program Management, Teaching, Community Outreach
Education
University of Denver - Morgridge College of Education 2011 — 2013
Master of Arts (M.A.), Curriculum and Instruction
University of Denver - Daniels College of Business 1993 — 1997
Master of Business Administration (MBA), Master of Curriculum and Instruction (MA)
University of Minnesota-Twin Cities 1984 — 1988
BA, International Relations and French
MasterCard Worldwide July 2009 - Present
National Industries for the Blind October 2008 - June 2009
Citigroup (Diners Club International) 1996 - 2008
Citigroup 1996 - 2008
Citicorp Diners Club 1996 - 2005
Sprint Corporation September 1992 - March 1996
Education
Strayer University-Maryland 2004 — 2006
MBA, Business Administration
University of Maryland University College 1983 — 1986
B.S., Business Management
Bank of the West December 2010 - August 2012
Citicorp Diners Club June 2006 - March 2009
Citicorp Diners Club July 2001 - June 2006
Citicorp Diners Club February 1995 - July 2001
Citicorp Diners Club February 1993 - February 1995
Citicorp Diners Club January 1989 - February 1993
Citicorp Diners Club October 1987 - January 1989
Skills
Credit Cards, Relationship Management, Banking, Electronic Payments, Credit, Financial Services, Debit Cards, Account Management, Payment Systems, New Business Development, Risk Management, Payments, Financial Analysis, Vendor Management, Business Strategy, Business Development, Customer Retention, Strategic Partnerships, Strategic Planning, Sales Management
Education
University of Nebraska-Lincoln 1978 — 1982
B.S., CBA - Marketing and Sales Management
American Express Global Business Travel January 2014 - Present
American Express 2006 - January 2014
Citicorp Diners Club January 2005 - January 2006
Wright Express January 2003 - January 2005
Skills
Strategic Partnerships, Relationship Management, Credit Cards, Business Development, New Business Development, B2B, Salesforce.com, Contract Negotiation, Customer Acquisition, Business Strategy, Customer Retention, Selling, Payments, Sales Process, Negotiation, Sales, Strategy, CRM, Strategic Planning
Education
University of Pittsburgh 1987 — 1990
Bachelor’s Degree, Administration of Justice, Cum Laude
Denver Health January 2011 - Present
Kaiser Permanente 2009 - 2009
UDR 2005 - 2008
Qwest Communications 1996 - 1999
Citicorp Diners Club 1993 - 1996
Help Desk Institute 1990 - 1993
Skills
Team Building, Leadership Development, Succession Planning, Organizational..., Onboarding, Organizational..., Training, Talent Management, Process Improvement
Education
University of Northern Colorado
Education
Citi October 2011 - March 2014
Citicorp Diners Club September 2007 - October 2011
Citi July 2006 - September 2007
Sri Atmananda Memorial School August 2005 - May 2006
Skills
Banking, Risk Management, Portfolio Management, Relationship Management, Operational Risk..., Credit Cards, Analysis, Business Analysis, Loans, Data Analysis, Financial Services, Due Diligence, Communication Skills, Customer Service, Mortgage Compliance, USA PATRIOT Act, KYC, Reporting Systems, Microsoft Office, Ten Key, Quality Assurance, Trend Analysis, Startup Development, Client Rapport
Education
University of North Texas 2008 — 2009
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration